An opportunity has arisen for an Area Sales Manager to join a market-leading air handling manufacturer during a period of sustained growth. This is a field-based, project-led role focused on specification-driven work within the commercial building services sector. The role requires a hands-on, field-based approach with responsibility for developing specification-led projects and managing key accoun click apply for full job details
Feb 04, 2026
Full time
An opportunity has arisen for an Area Sales Manager to join a market-leading air handling manufacturer during a period of sustained growth. This is a field-based, project-led role focused on specification-driven work within the commercial building services sector. The role requires a hands-on, field-based approach with responsibility for developing specification-led projects and managing key accoun click apply for full job details
Now Homes Marketing Manager - Enfield (Hybrid) £50,000 + bonus Permanent North London, Enfield A new homes developer seeks a confident, strategic Marketing Manager to join the London team and lead digital, brand and content activity. This hybrid role (2/3 days in office) offers a rare opportunity to work across digital marketing, social media, brand strategy, B2B communications, and development m click apply for full job details
Feb 04, 2026
Contractor
Now Homes Marketing Manager - Enfield (Hybrid) £50,000 + bonus Permanent North London, Enfield A new homes developer seeks a confident, strategic Marketing Manager to join the London team and lead digital, brand and content activity. This hybrid role (2/3 days in office) offers a rare opportunity to work across digital marketing, social media, brand strategy, B2B communications, and development m click apply for full job details
Field Sales Executive / Account Manager PLEASE DO NOT APPLY FOR THIS POSITION UNLESS YOU HAVE 2 YEARS MINIMUM IN MANAGE PRINT SERVICES! As a Field Sales Account Manager you will need experience of the Managed Print Services Industry. (Photocopier Trade) Knowledge of document management systems and workflow solutions would be beneficial You will be responsible for managing key accounts within the UK ma click apply for full job details
Feb 04, 2026
Full time
Field Sales Executive / Account Manager PLEASE DO NOT APPLY FOR THIS POSITION UNLESS YOU HAVE 2 YEARS MINIMUM IN MANAGE PRINT SERVICES! As a Field Sales Account Manager you will need experience of the Managed Print Services Industry. (Photocopier Trade) Knowledge of document management systems and workflow solutions would be beneficial You will be responsible for managing key accounts within the UK ma click apply for full job details
Operations Manager The Operations Manager is responsible for overseeing and optimising all operational activities to ensure efficiency, quality, safety, and cost control. The role requires strong leadership, continuous improvement capability, and close collaboration across departments to ensure operational excellence and customer satisfaction. Key Responsibilities • Lead and coordinate all operational activities to ensure efficiency and quality standards are met. • Develop and implement operational policies and procedures. • Manage production schedules, resource planning, and inventory control. • Oversee health and safety compliance across the facility. • Collaborate with engineering, sales, and supply chain teams to optimize processes. • Monitor key performance indicators and prepare reports for senior management. • Drive continuous improvement initiatives to enhance productivity. • Lead, motivate, and develop the operations team. About You • Proven experience in operations management within an engineering or manufacturing environment. • Strong leadership and team management skills. • Excellent organizational and problem-solving abilities. • Knowledge of health & safety regulations relevant to manufacturing. • Ability to analyze data and improve operational processes. • Effective communication skills at all levels. • Preferably experience with metasl forming, welding and assemblies. • Degree or equivalent qualification in engineering, manufacturing, or related field is advantageous. • Call-To-Action Location : Wednesbury, WS10 Hours : Full Time, Permanent Salary : £50,000+ per annum depending on experience Benefits: Company pension, On-site parking, Transport links Our client reserves the right to vary this position description. You may have experience of the following: Manufacturing Operations Manager, Production Manager, Plant Operations Manager, Factory Manager, Manufacturing Manager, Production Operations Manager, Industrial Operations Manager, Assembly Operations Manager, etc. REF-
Feb 04, 2026
Full time
Operations Manager The Operations Manager is responsible for overseeing and optimising all operational activities to ensure efficiency, quality, safety, and cost control. The role requires strong leadership, continuous improvement capability, and close collaboration across departments to ensure operational excellence and customer satisfaction. Key Responsibilities • Lead and coordinate all operational activities to ensure efficiency and quality standards are met. • Develop and implement operational policies and procedures. • Manage production schedules, resource planning, and inventory control. • Oversee health and safety compliance across the facility. • Collaborate with engineering, sales, and supply chain teams to optimize processes. • Monitor key performance indicators and prepare reports for senior management. • Drive continuous improvement initiatives to enhance productivity. • Lead, motivate, and develop the operations team. About You • Proven experience in operations management within an engineering or manufacturing environment. • Strong leadership and team management skills. • Excellent organizational and problem-solving abilities. • Knowledge of health & safety regulations relevant to manufacturing. • Ability to analyze data and improve operational processes. • Effective communication skills at all levels. • Preferably experience with metasl forming, welding and assemblies. • Degree or equivalent qualification in engineering, manufacturing, or related field is advantageous. • Call-To-Action Location : Wednesbury, WS10 Hours : Full Time, Permanent Salary : £50,000+ per annum depending on experience Benefits: Company pension, On-site parking, Transport links Our client reserves the right to vary this position description. You may have experience of the following: Manufacturing Operations Manager, Production Manager, Plant Operations Manager, Factory Manager, Manufacturing Manager, Production Operations Manager, Industrial Operations Manager, Assembly Operations Manager, etc. REF-
An established and growing business is looking to appoint an experienced Finance Manager to take ownership of the day-to-day finance function. This is a hands-on role suited to someone who enjoys autonomy, variety and being close to the numbers in a fast-paced environment. The role Youll manage the end-to-end finance process, including: Sales and purchase invoicing Cash flow management click apply for full job details
Feb 04, 2026
Full time
An established and growing business is looking to appoint an experienced Finance Manager to take ownership of the day-to-day finance function. This is a hands-on role suited to someone who enjoys autonomy, variety and being close to the numbers in a fast-paced environment. The role Youll manage the end-to-end finance process, including: Sales and purchase invoicing Cash flow management click apply for full job details
Location : Reading, Hybrid (at least twice a month to Reading Office) Hours : Full time Salary : £40,000 per annum Contract Type : 12 month FTC Campaign Closes : 18th February 2026 First Stage Interviews : 25th & 26th February 2026 Second Stage Interviews : 3rd or 5th March 2026 On occasion, we might close a vacancy early due to a high number of applications being received. Interested candidates are encouraged to submit their application as early as possible. At Make A Wish UK, we create life changing wishes for children with critical illnesses. Our Special Events programme plays a vital role in making those wishes possible by raising essential income, inspiring supporters and bringing our community together. We are looking for a talented and driven Special Events Manager to lead, shape and grow our portfolio of high profile events. From elegant gala dinners and supporter receptions to new and innovative fundraising opportunities, you will be at the heart of creating experiences that make a meaningful difference. Core Purpose To lead the delivery and growth of Make A Wish s programme of Special Events, maximising net income, strengthening donor and supporter stewardship, and identifying new opportunities across the organisation and beyond to enhance and expand our events portfolio. This role also supports wider departmental events, including those connected to Art of Wishes, while inspiring and managing supporters, committee members, suppliers and volunteers. In addition, the role oversees the stewardship events programme delivered by the Events Officer, ensuring exceptional experiences for all involved. To be successful in this role you will need: Essential Criteria Ability to prepare materials to support a range of audiences and requirements, from presentations through to toolkits, meeting notes etc. Excellent communication skills, including Ability to work effectively at different levels in the organisation Ability to articulate core concepts in different formats and approaches Ability to negotiate and influence across different organisational levels Work as part of a cross functional team Understanding of regulatory frameworks, best practice and ethical issues related to Marketing and engagement with children and young people Content capture and use Knowledge of regulatory frameworks around fundraising Understanding of advertising and influencer regulatory frameworks Managing and working with user permissions and compliance around: User permissions Safeguarding Data protection Experience of working with others: Being part of a team delivering different objectives Inspiring and encouraging self-development in team members/colleagues Setting objective and KPIs and managing performance towards these Integrating volunteers and networks into teams Volunteer management Evidence and Experience of: Using and updating CRM tools Salesforce Managing data accuracy Producing reports and analytics Reading and interpreting data Experience of managing finance and budget: Developing budgets Recording financial information Reading and understanding financial information Calculating basic information, particularly to show return on investment Managing expenses and invoicing processes Experience of managing and planning work: Working on cross team plans Using technology to support planning and prioritisation Able to use MS Office tools, in particular Outlook, Word, PowerPoint and Excel to support delivery of work Evidence of ongoing professional development in a related field or areas (formal or self-directed) Significant experience in planning large scale special events, dinners, balls, receptions or similar: Evidence of managing £200,000+ event budgets Experience planning and executing events for 200+ attendees Experience working with event agencies Key Responsibilities: Event support Own and develop relationships with key Make-A-Wish event supporters including committee members, suppliers, speakers and donors. Project manage and/or provide event support to key Make-A-Wish flagship and high-value supporter events. Generate income and gift in kind for Make-A-Wish owned and high value third-party events. Oversee the stewardship of high value third-party events by the Events Officer. Be the day-to-day contact for Special Events agencies and third-party suppliers, attending and leading meetings to ensure each event is executed as smoothly and successfully as possible. Manage internal and external event stakeholders including Make-A-Wish BCE and volunteering teams, committee members and event suppliers in relation to their role at the event. Attend all the Special Events and represent Make-A-Wish in a professional manner. Support on the development of the special events strategy with Art of Wishes & Special Events Lead and Philanthropy Director. Create and manage event budgets with a focus on reducing costs and maximising net income/budget relieving GIK. Complete event performance evaluations including wrap-up analysis, measure against KPIs and review if goals were achieved. Oversee the post-event financial administration and processes with Supporter Care Team and Philanthropy Team to ensure a positive guest experience. Support internal teams in event planning to maximise opportunities and ensure consistent delivery. Identify additional opportunities for the programme both internally and externally. Work to identify and secure sponsorship partners for events. Line management Provide engaging and motivating leadership, coaching, management and development of one direct report (Special Events Officer) which includes quarterly coaching conversations, career development conversations and more. Supporter Management Support and manage organising Committees to ensure each event is executed as smoothly and successfully as possible. Lead committee meetings. Develop relationships with event supporters to increase support and GIK donations. Oversee the supporter journey of prize donors, prize winners and wish sponsors, including but not limited to thanking and providing feedback post-event, prize fulfilment, building long-term and sustainable relationships through correspondence. Work with the Volunteering team and Special Events Officer to manage volunteers including recruitment, pre-event briefings, communications, on the day and post-event thanking. Communications and Internal Collaboration Take responsibility for maintaining and updating the supporter database with any event and guest details ensuring it is GDPR compliant. Leading and supporting on events and projects across the organisation as required.
Feb 04, 2026
Full time
Location : Reading, Hybrid (at least twice a month to Reading Office) Hours : Full time Salary : £40,000 per annum Contract Type : 12 month FTC Campaign Closes : 18th February 2026 First Stage Interviews : 25th & 26th February 2026 Second Stage Interviews : 3rd or 5th March 2026 On occasion, we might close a vacancy early due to a high number of applications being received. Interested candidates are encouraged to submit their application as early as possible. At Make A Wish UK, we create life changing wishes for children with critical illnesses. Our Special Events programme plays a vital role in making those wishes possible by raising essential income, inspiring supporters and bringing our community together. We are looking for a talented and driven Special Events Manager to lead, shape and grow our portfolio of high profile events. From elegant gala dinners and supporter receptions to new and innovative fundraising opportunities, you will be at the heart of creating experiences that make a meaningful difference. Core Purpose To lead the delivery and growth of Make A Wish s programme of Special Events, maximising net income, strengthening donor and supporter stewardship, and identifying new opportunities across the organisation and beyond to enhance and expand our events portfolio. This role also supports wider departmental events, including those connected to Art of Wishes, while inspiring and managing supporters, committee members, suppliers and volunteers. In addition, the role oversees the stewardship events programme delivered by the Events Officer, ensuring exceptional experiences for all involved. To be successful in this role you will need: Essential Criteria Ability to prepare materials to support a range of audiences and requirements, from presentations through to toolkits, meeting notes etc. Excellent communication skills, including Ability to work effectively at different levels in the organisation Ability to articulate core concepts in different formats and approaches Ability to negotiate and influence across different organisational levels Work as part of a cross functional team Understanding of regulatory frameworks, best practice and ethical issues related to Marketing and engagement with children and young people Content capture and use Knowledge of regulatory frameworks around fundraising Understanding of advertising and influencer regulatory frameworks Managing and working with user permissions and compliance around: User permissions Safeguarding Data protection Experience of working with others: Being part of a team delivering different objectives Inspiring and encouraging self-development in team members/colleagues Setting objective and KPIs and managing performance towards these Integrating volunteers and networks into teams Volunteer management Evidence and Experience of: Using and updating CRM tools Salesforce Managing data accuracy Producing reports and analytics Reading and interpreting data Experience of managing finance and budget: Developing budgets Recording financial information Reading and understanding financial information Calculating basic information, particularly to show return on investment Managing expenses and invoicing processes Experience of managing and planning work: Working on cross team plans Using technology to support planning and prioritisation Able to use MS Office tools, in particular Outlook, Word, PowerPoint and Excel to support delivery of work Evidence of ongoing professional development in a related field or areas (formal or self-directed) Significant experience in planning large scale special events, dinners, balls, receptions or similar: Evidence of managing £200,000+ event budgets Experience planning and executing events for 200+ attendees Experience working with event agencies Key Responsibilities: Event support Own and develop relationships with key Make-A-Wish event supporters including committee members, suppliers, speakers and donors. Project manage and/or provide event support to key Make-A-Wish flagship and high-value supporter events. Generate income and gift in kind for Make-A-Wish owned and high value third-party events. Oversee the stewardship of high value third-party events by the Events Officer. Be the day-to-day contact for Special Events agencies and third-party suppliers, attending and leading meetings to ensure each event is executed as smoothly and successfully as possible. Manage internal and external event stakeholders including Make-A-Wish BCE and volunteering teams, committee members and event suppliers in relation to their role at the event. Attend all the Special Events and represent Make-A-Wish in a professional manner. Support on the development of the special events strategy with Art of Wishes & Special Events Lead and Philanthropy Director. Create and manage event budgets with a focus on reducing costs and maximising net income/budget relieving GIK. Complete event performance evaluations including wrap-up analysis, measure against KPIs and review if goals were achieved. Oversee the post-event financial administration and processes with Supporter Care Team and Philanthropy Team to ensure a positive guest experience. Support internal teams in event planning to maximise opportunities and ensure consistent delivery. Identify additional opportunities for the programme both internally and externally. Work to identify and secure sponsorship partners for events. Line management Provide engaging and motivating leadership, coaching, management and development of one direct report (Special Events Officer) which includes quarterly coaching conversations, career development conversations and more. Supporter Management Support and manage organising Committees to ensure each event is executed as smoothly and successfully as possible. Lead committee meetings. Develop relationships with event supporters to increase support and GIK donations. Oversee the supporter journey of prize donors, prize winners and wish sponsors, including but not limited to thanking and providing feedback post-event, prize fulfilment, building long-term and sustainable relationships through correspondence. Work with the Volunteering team and Special Events Officer to manage volunteers including recruitment, pre-event briefings, communications, on the day and post-event thanking. Communications and Internal Collaboration Take responsibility for maintaining and updating the supporter database with any event and guest details ensuring it is GDPR compliant. Leading and supporting on events and projects across the organisation as required.
TITLE Specification Sales Manager INTRODUCTION Our client is a leading manufacturer and truly prestige brand in both the UK and international KBB, bathrooms and showers sector. For more than half a century they have been a pioneer in product innovation and design. LOCATION North London, Home Counties, East Anglia, East Midlands (Remote, field-based role. Ideal home locations: Oxford, Watford, Luton, Chelmsford, Colchester, Cambridge, Bedford, Milton Keynes, Hitchin, or close) THE JOB ROLE The Specification Sales Manager role is project-oriented design-driven sales role representing one of the most exciting brands in the UK interiors and KBB sector. It takes responsibility for: Identifying and engaging with new high-end commercial, hotel, hospitality and residential projects. Engaging with multiple stakeholders in the project life cycle - architects, interior designers, specifiers, contractors and developers. Tracking projects end-to-end, responding to incoming business enquiries and identifying target projects through Glenigan data. Making an active contribution to the project sales team's UK sales and growth strategy. This role offers the opportunity for realistic career development in the short- to medium-term. THE PERSON NEEDED For the Specification Sales Manager our client is open to applications from candidates outside the KBB or bathroom industry, but does require: Prior experience selling a specified product within the interiors or construction industry A good understanding of a typical sales and specification process in a project A desire to represent and sell a higher-value and prestigious design-lead brand Ambition to grow, learn and rise to challenges. THE REWARDS Truly competitive salary (for the high-end design-lead manufacturing sector). +Year-end bonus. Expensed electric vehicle, pension, healthcare, life assurance, fantastic enhance package. Contact for salary details - Joe Grace () IF YOU MEET THE REQUIRED EXPERIENCE - PLEASE APPLY NOW If you have the relevant experience listed in "the person needed" section, please send your CV ASAP - our client is looking to interview ASAP. Key terms: Bathrooms, bathroom, kitchen, kitchens, interiors, showers, shower, taps, sanitaryware, ceramic tiles, lighting, plumbing, heating, HVAC, modular, Specification Sales Manager, project sales manager, technical sales manager, area sales manager, business development manager, field sales manager, account manager, North London, Home Counties, East Anglia, East Midlands, Buckinghamshire, Hertfordshire, Essex, Suffolk, Norfolk, Cambridgeshire, Bedfordshire, Oxfordshire, Northamptonshire, Oxford, Watford, St Albans, Harlow, Welwyn Garden City, Luton, Braintree, Chelmsford, Colchester, Cambridge, Dunstable, Leighton Bizzard, Aylesbury, Bedford, Milton Keynes, Hitchin
Feb 04, 2026
Full time
TITLE Specification Sales Manager INTRODUCTION Our client is a leading manufacturer and truly prestige brand in both the UK and international KBB, bathrooms and showers sector. For more than half a century they have been a pioneer in product innovation and design. LOCATION North London, Home Counties, East Anglia, East Midlands (Remote, field-based role. Ideal home locations: Oxford, Watford, Luton, Chelmsford, Colchester, Cambridge, Bedford, Milton Keynes, Hitchin, or close) THE JOB ROLE The Specification Sales Manager role is project-oriented design-driven sales role representing one of the most exciting brands in the UK interiors and KBB sector. It takes responsibility for: Identifying and engaging with new high-end commercial, hotel, hospitality and residential projects. Engaging with multiple stakeholders in the project life cycle - architects, interior designers, specifiers, contractors and developers. Tracking projects end-to-end, responding to incoming business enquiries and identifying target projects through Glenigan data. Making an active contribution to the project sales team's UK sales and growth strategy. This role offers the opportunity for realistic career development in the short- to medium-term. THE PERSON NEEDED For the Specification Sales Manager our client is open to applications from candidates outside the KBB or bathroom industry, but does require: Prior experience selling a specified product within the interiors or construction industry A good understanding of a typical sales and specification process in a project A desire to represent and sell a higher-value and prestigious design-lead brand Ambition to grow, learn and rise to challenges. THE REWARDS Truly competitive salary (for the high-end design-lead manufacturing sector). +Year-end bonus. Expensed electric vehicle, pension, healthcare, life assurance, fantastic enhance package. Contact for salary details - Joe Grace () IF YOU MEET THE REQUIRED EXPERIENCE - PLEASE APPLY NOW If you have the relevant experience listed in "the person needed" section, please send your CV ASAP - our client is looking to interview ASAP. Key terms: Bathrooms, bathroom, kitchen, kitchens, interiors, showers, shower, taps, sanitaryware, ceramic tiles, lighting, plumbing, heating, HVAC, modular, Specification Sales Manager, project sales manager, technical sales manager, area sales manager, business development manager, field sales manager, account manager, North London, Home Counties, East Anglia, East Midlands, Buckinghamshire, Hertfordshire, Essex, Suffolk, Norfolk, Cambridgeshire, Bedfordshire, Oxfordshire, Northamptonshire, Oxford, Watford, St Albans, Harlow, Welwyn Garden City, Luton, Braintree, Chelmsford, Colchester, Cambridge, Dunstable, Leighton Bizzard, Aylesbury, Bedford, Milton Keynes, Hitchin
Wells Cathedral is on an exciting journey. We have embarked on an ambitious ten-year plan. We are on a mission to become the UK s most joyful cathedral, and we want to have a genuinely positive impact on individual lives, on the City of Wells, the County of Somerset and far beyond. We are carefully conserving our stunning world-class, 850-year-old heritage site, and we remain committed to being a beacon of light and hope, a sacred space of prayer and a place of wonder now and for generations to come. We also want to elevate our brand and grow our visitor numbers. We are investing in making our visitor experience even better, for everyone. We want to ensure Wells Cathedral is known as one of the UK s top must see tourism attractions, and we want to reach and engage a much wider range of people. And as part of that mission, we are now investing in growing our Marketing & Communications Team. Wells Cathedral s Marketing & Communications Team delivers direction and support across all areas of Cathedral life, including visitor experience, fundraising, worship and music, events, venue hire, library and archives, as well as our Cathedral Shop and Loft Café. The Team covers the full scope of marketing and communications activities, including researching and identifying target audiences, designing strategic marketing plans, generating earned media exposure through PR activity, developing and implementing brand identity, and delivering integrated campaign creative across social, digital, print, broadcast and OOH channels. Reporting the Director of Marketing & Communications, the Marketing & Communications Assistant will play a significant role in supporting the delivery of all of this, effectively and efficiently, across the organisation. This is a truly unique early career opportunity for an ambitious marketer looking to gain hands-on experience across a wide range of disciplines. Key Responsibilities: - Supporting efficient workflow by responding to incoming requests and scheduling projects - Enhancing online customer experience and engagement by providing real-time responses to social media DMs, comments and reviews - Timely display and removal of onsite promotional and information banners, posters, flyers and POS material - Assisting the Director of Marketing & Communications, Head of Filming and Content Creator during film crew, photographer, influencer and media visits - Assisting the Director of Marketing & Communications in strategic marketing campaign planning - Actively participating in team meetings both within Marketing & Communications, and with stakeholders across the organisation - Supporting the Content Creator in capturing photographic and video content at services, events and activities, as required - Assisting the Design and Digital Services Executive in the production of on-brand artwork for corporate literature, signage and point-of-sale material - Ensuring website content is always up-to-date - Capturing marketing performance data to create KPI dashboards and inform campaign strategies Person specification Criteria Essential A clear and demonstrable interest in marketing and communications, with ambition to progress within this field Excellent written communication skills and a confident proof-reader A professional approach to both internal and external communication An eye for audience-appropriate graphic communication, including typography and photography within brand guidelines A specific interest in working within the arts, culture and heritage sector An understanding of online data analysis for monitoring and informing marketing A confident and collaborative team player, able to work with direction An energetic and enthusiastic creative thinker Ability to meet deadlines and remain calm under pressure Able and willing to attend occasional evening and weekend events as required Demonstrable commitment to safeguarding and promoting the welfare of children, young people, and vulnerable adults Desirable A marketing-related qualification at degree or diploma level A good working knowledge of Microsoft 365 applications, including Word, Excel and Powerpoint Demonstrable experience of using Adobe Creative Cloud applications such as InDesign, Photoshop and Acrobat Demonstrable experience and/or knowledge of any of the following subjects: Christianity, Tourism, History, Music, Live Events, Hospitality, Retail A confident verbal communicator An understanding of marketing campaign strategies Main Terms and Conditions Employment status: Permanent contract of employment Location: Wells Cathedral Offices, Wells, BA5 2RB Hours of work: full-time, 35 working hours per week (Monday to Friday). Flexible working will be considered. Remuneration: £25,000 per annum, payable on the 24th of the month or the nearest working day thereto Discount: A discount of 10% is available from the Cathedral Shop and The Loft Café. Parking: Limited parking is available in the Cathedral car park. Cars are parked at the risk of the owner. Pension: Defined Contribution Scheme. Contributions as % of salary: Age Employee Employer 4% 8% Expenses: All reasonable working expenses will be met in line with Cathedral policy. Holiday (inclusive of bank holidays): 6.8 weeks per holiday year. The holiday year runs from 1 January to 31 December. Probation: This post will be subject to a probationary period of 6 months. How to Apply To apply, please fill in the Application Form and Equal Opportunities Monitoring Form available on the Vacancies section of Wells Cathedral's website and return them to the HR Manager. Closing date: 9am Friday 20 February 2026 Shortlisting date: Monday 23 February 2026 To ensure the fairness of the selection process, shortlisting will be based upon the information which you provide in your application and assumptions will not be made about your experience or skills. We will look for demonstrable evidence that you meet the criteria set out in the Person Specification. Information provided on the Application Form will be viewed by HR, the recruiting manager, and interview panel. All applicants will be notified of the outcome of the shortlisting process. Interview date: Wednesday 4 March 2026 Further details about the selection process will be provided to shortlisted candidates. The appointment will be subject to the completion of pre-employment checks, including references and a satisfactory basic DBS check. Safeguarding We are committed to the safeguarding and protection of all children, young people, and adults, and the care and nurture of children within church communities. We will carefully select, train, and support all those with any responsibility within the Church, in line with Safer Recruitment principles. This means that we will: Ensure that our recruitment and selection processes are inclusive, fair, consistent, and transparent; Take all reasonable steps to prevent those who might harm children or adults from taking up positions of respect, responsibility, or authority where they are trusted by others; and Adhere to Safer Recruitment legislation, guidance, and standards. The successful candidate will be required to complete a Declaration of Suitability as part of our recruitment process when an offer of employment is made. This form is strictly confidential and, except under compulsion of law, will be seen only by those involved in the recruitment process. All forms will be kept securely in compliance with the UK General Data Protection Regulation and the Data Protection Act 2018.
Feb 04, 2026
Full time
Wells Cathedral is on an exciting journey. We have embarked on an ambitious ten-year plan. We are on a mission to become the UK s most joyful cathedral, and we want to have a genuinely positive impact on individual lives, on the City of Wells, the County of Somerset and far beyond. We are carefully conserving our stunning world-class, 850-year-old heritage site, and we remain committed to being a beacon of light and hope, a sacred space of prayer and a place of wonder now and for generations to come. We also want to elevate our brand and grow our visitor numbers. We are investing in making our visitor experience even better, for everyone. We want to ensure Wells Cathedral is known as one of the UK s top must see tourism attractions, and we want to reach and engage a much wider range of people. And as part of that mission, we are now investing in growing our Marketing & Communications Team. Wells Cathedral s Marketing & Communications Team delivers direction and support across all areas of Cathedral life, including visitor experience, fundraising, worship and music, events, venue hire, library and archives, as well as our Cathedral Shop and Loft Café. The Team covers the full scope of marketing and communications activities, including researching and identifying target audiences, designing strategic marketing plans, generating earned media exposure through PR activity, developing and implementing brand identity, and delivering integrated campaign creative across social, digital, print, broadcast and OOH channels. Reporting the Director of Marketing & Communications, the Marketing & Communications Assistant will play a significant role in supporting the delivery of all of this, effectively and efficiently, across the organisation. This is a truly unique early career opportunity for an ambitious marketer looking to gain hands-on experience across a wide range of disciplines. Key Responsibilities: - Supporting efficient workflow by responding to incoming requests and scheduling projects - Enhancing online customer experience and engagement by providing real-time responses to social media DMs, comments and reviews - Timely display and removal of onsite promotional and information banners, posters, flyers and POS material - Assisting the Director of Marketing & Communications, Head of Filming and Content Creator during film crew, photographer, influencer and media visits - Assisting the Director of Marketing & Communications in strategic marketing campaign planning - Actively participating in team meetings both within Marketing & Communications, and with stakeholders across the organisation - Supporting the Content Creator in capturing photographic and video content at services, events and activities, as required - Assisting the Design and Digital Services Executive in the production of on-brand artwork for corporate literature, signage and point-of-sale material - Ensuring website content is always up-to-date - Capturing marketing performance data to create KPI dashboards and inform campaign strategies Person specification Criteria Essential A clear and demonstrable interest in marketing and communications, with ambition to progress within this field Excellent written communication skills and a confident proof-reader A professional approach to both internal and external communication An eye for audience-appropriate graphic communication, including typography and photography within brand guidelines A specific interest in working within the arts, culture and heritage sector An understanding of online data analysis for monitoring and informing marketing A confident and collaborative team player, able to work with direction An energetic and enthusiastic creative thinker Ability to meet deadlines and remain calm under pressure Able and willing to attend occasional evening and weekend events as required Demonstrable commitment to safeguarding and promoting the welfare of children, young people, and vulnerable adults Desirable A marketing-related qualification at degree or diploma level A good working knowledge of Microsoft 365 applications, including Word, Excel and Powerpoint Demonstrable experience of using Adobe Creative Cloud applications such as InDesign, Photoshop and Acrobat Demonstrable experience and/or knowledge of any of the following subjects: Christianity, Tourism, History, Music, Live Events, Hospitality, Retail A confident verbal communicator An understanding of marketing campaign strategies Main Terms and Conditions Employment status: Permanent contract of employment Location: Wells Cathedral Offices, Wells, BA5 2RB Hours of work: full-time, 35 working hours per week (Monday to Friday). Flexible working will be considered. Remuneration: £25,000 per annum, payable on the 24th of the month or the nearest working day thereto Discount: A discount of 10% is available from the Cathedral Shop and The Loft Café. Parking: Limited parking is available in the Cathedral car park. Cars are parked at the risk of the owner. Pension: Defined Contribution Scheme. Contributions as % of salary: Age Employee Employer 4% 8% Expenses: All reasonable working expenses will be met in line with Cathedral policy. Holiday (inclusive of bank holidays): 6.8 weeks per holiday year. The holiday year runs from 1 January to 31 December. Probation: This post will be subject to a probationary period of 6 months. How to Apply To apply, please fill in the Application Form and Equal Opportunities Monitoring Form available on the Vacancies section of Wells Cathedral's website and return them to the HR Manager. Closing date: 9am Friday 20 February 2026 Shortlisting date: Monday 23 February 2026 To ensure the fairness of the selection process, shortlisting will be based upon the information which you provide in your application and assumptions will not be made about your experience or skills. We will look for demonstrable evidence that you meet the criteria set out in the Person Specification. Information provided on the Application Form will be viewed by HR, the recruiting manager, and interview panel. All applicants will be notified of the outcome of the shortlisting process. Interview date: Wednesday 4 March 2026 Further details about the selection process will be provided to shortlisted candidates. The appointment will be subject to the completion of pre-employment checks, including references and a satisfactory basic DBS check. Safeguarding We are committed to the safeguarding and protection of all children, young people, and adults, and the care and nurture of children within church communities. We will carefully select, train, and support all those with any responsibility within the Church, in line with Safer Recruitment principles. This means that we will: Ensure that our recruitment and selection processes are inclusive, fair, consistent, and transparent; Take all reasonable steps to prevent those who might harm children or adults from taking up positions of respect, responsibility, or authority where they are trusted by others; and Adhere to Safer Recruitment legislation, guidance, and standards. The successful candidate will be required to complete a Declaration of Suitability as part of our recruitment process when an offer of employment is made. This form is strictly confidential and, except under compulsion of law, will be seen only by those involved in the recruitment process. All forms will be kept securely in compliance with the UK General Data Protection Regulation and the Data Protection Act 2018.
Shifts You Are Applying For SHIFTS YOU ARE APPLYING FOR: 37.50hrs p/w; Sun 10:00 - 17:00; Mon 11:15 - 19:45; Wed 08:45 - 17:15; Thu 08:45 - 17:15; Fri 11:15 - 19:45 To be an effective Assistant Store Manager, you will maximise sales, drive efficiencies and achieve performance targets by leading and inspiring your team to be their best. Every day will be varied, fast paced, challenging but ultimately rewarding. People are at the heart of what we do so your experience in leading, coaching and motivating a high performing team will be crucial to your success. You can count on us to invest in your personal development from day one. Flexible working options are available. About the Role To be a successful Assistant Store Manager you will: Support the Store Manager in managing and inspiring your team to be at their best, and stepping up to cover the store when needed Create an atmosphere where delivering amazing service, achieving performance targets and accurate stock processes is at the core of everything you do, in an environment which is commercial, operationally efficient and safe Demonstrate a hands-on approach for all operational and commercial activities by working alongside the team Ensure communication is up-to-date and accurate at all times in order to meet business needs We'll offer amazing benefits (see list further below) About You You are passionate about our customers, our people and our products. This passion and energetic approach to work inspires others, creating a great working atmosphere and team spirit You have exceptional commercial understanding, with the know how to create a fantastic shopping experience for our customers A team player who works at their best in a results driven, fast paced and challenging environment. You adapt to change quickly and can successfully bring the rest of the team on board with the new objectives A great communicator and can work naturally with people at all levels. You stay calm and approachable even under pressure - always realistic with your expectations of others Confidently problem solve, make sound business decisions, challenge processes and generate innovative ideas to take the business forward Experienced in leading and coaching a high performing team and effectively dealing with people issues An effective multi tasker who can plan, organise and prioritise your workload In accordance with Home Office guidance successful candidates will be required to evidence their right to work in the UK before commencement of employment. This role is not one we would typically consider for sponsorship under the Skilled Worker route due to, for example, the relevant Home Office requirements on skills level, not being met. Candidates are therefore encouraged to consider their own right to work options without Next sponsorship. What's Next Press the apply button now to start your application. Once you have applied for the job, we will initially consider your skills and experience based on your application. If you match our criteria we will be in touch to arrange a Telephone or Video Interview to find out more about your job history and more about you as a person. The next stage would be an in store assessment. In order to apply for this position you must not have had an unsuccessful application for a similar role in 6 months.
Feb 04, 2026
Full time
Shifts You Are Applying For SHIFTS YOU ARE APPLYING FOR: 37.50hrs p/w; Sun 10:00 - 17:00; Mon 11:15 - 19:45; Wed 08:45 - 17:15; Thu 08:45 - 17:15; Fri 11:15 - 19:45 To be an effective Assistant Store Manager, you will maximise sales, drive efficiencies and achieve performance targets by leading and inspiring your team to be their best. Every day will be varied, fast paced, challenging but ultimately rewarding. People are at the heart of what we do so your experience in leading, coaching and motivating a high performing team will be crucial to your success. You can count on us to invest in your personal development from day one. Flexible working options are available. About the Role To be a successful Assistant Store Manager you will: Support the Store Manager in managing and inspiring your team to be at their best, and stepping up to cover the store when needed Create an atmosphere where delivering amazing service, achieving performance targets and accurate stock processes is at the core of everything you do, in an environment which is commercial, operationally efficient and safe Demonstrate a hands-on approach for all operational and commercial activities by working alongside the team Ensure communication is up-to-date and accurate at all times in order to meet business needs We'll offer amazing benefits (see list further below) About You You are passionate about our customers, our people and our products. This passion and energetic approach to work inspires others, creating a great working atmosphere and team spirit You have exceptional commercial understanding, with the know how to create a fantastic shopping experience for our customers A team player who works at their best in a results driven, fast paced and challenging environment. You adapt to change quickly and can successfully bring the rest of the team on board with the new objectives A great communicator and can work naturally with people at all levels. You stay calm and approachable even under pressure - always realistic with your expectations of others Confidently problem solve, make sound business decisions, challenge processes and generate innovative ideas to take the business forward Experienced in leading and coaching a high performing team and effectively dealing with people issues An effective multi tasker who can plan, organise and prioritise your workload In accordance with Home Office guidance successful candidates will be required to evidence their right to work in the UK before commencement of employment. This role is not one we would typically consider for sponsorship under the Skilled Worker route due to, for example, the relevant Home Office requirements on skills level, not being met. Candidates are therefore encouraged to consider their own right to work options without Next sponsorship. What's Next Press the apply button now to start your application. Once you have applied for the job, we will initially consider your skills and experience based on your application. If you match our criteria we will be in touch to arrange a Telephone or Video Interview to find out more about your job history and more about you as a person. The next stage would be an in store assessment. In order to apply for this position you must not have had an unsuccessful application for a similar role in 6 months.
Sales Executive / Engineer World leader in a very specialist manufactoring sector Role and Responsibilities 3 days a week on the road Home based planning Some will be prospecting, some confirmed appointments 60% account management 40% new business development Working under experienced Territory Sales Manager Provide technical support and a consultative selling approach Regular lead management from a variety of sources Targets and Objectives To actively contribute to the achievement of the company sales growth target, maintaining/improving sales margins, improving customer satisfaction, minimizing product returns The culture You will work in a very supportive and collaborative atmosphere with interaction across various departments including field sales, technical specialists, marketing and customer services. Package To: £75,000 depending on experience Bonus: TBA - bonus including over-performance incentives Car or allowance Please send over a CV ASAP Initial Teams interviews starting next week
Feb 04, 2026
Full time
Sales Executive / Engineer World leader in a very specialist manufactoring sector Role and Responsibilities 3 days a week on the road Home based planning Some will be prospecting, some confirmed appointments 60% account management 40% new business development Working under experienced Territory Sales Manager Provide technical support and a consultative selling approach Regular lead management from a variety of sources Targets and Objectives To actively contribute to the achievement of the company sales growth target, maintaining/improving sales margins, improving customer satisfaction, minimizing product returns The culture You will work in a very supportive and collaborative atmosphere with interaction across various departments including field sales, technical specialists, marketing and customer services. Package To: £75,000 depending on experience Bonus: TBA - bonus including over-performance incentives Car or allowance Please send over a CV ASAP Initial Teams interviews starting next week
Area Manager /Sales Executive / Sales Engineer World leader in a very specialist manufactoring sector Role and Responsibilities 3 days a week on the road Home based planning Some will be prospecting, some confirmed appointments 60% account management 40% new business development Working under experienced Territory Sales Manager Provide technical support and a consultative selling approach Regular lead management from a variety of sources Targets and Objectives To actively contribute to the achievement of the company sales growth target, maintaining/improving sales margins, improving customer satisfaction, minimizing product returns The culture You will work in a very supportive and collaborative atmosphere with interaction across various departments including field sales, technical specialists, marketing and customer services. Package To: £70,000 depending on experience Bonus: TBA - bonus including over-performance incentives Car or allowance Please send over a CV ASAP Initial Teams interviews starting next week
Feb 04, 2026
Full time
Area Manager /Sales Executive / Sales Engineer World leader in a very specialist manufactoring sector Role and Responsibilities 3 days a week on the road Home based planning Some will be prospecting, some confirmed appointments 60% account management 40% new business development Working under experienced Territory Sales Manager Provide technical support and a consultative selling approach Regular lead management from a variety of sources Targets and Objectives To actively contribute to the achievement of the company sales growth target, maintaining/improving sales margins, improving customer satisfaction, minimizing product returns The culture You will work in a very supportive and collaborative atmosphere with interaction across various departments including field sales, technical specialists, marketing and customer services. Package To: £70,000 depending on experience Bonus: TBA - bonus including over-performance incentives Car or allowance Please send over a CV ASAP Initial Teams interviews starting next week
TITLE Account Manager INTRODUCTION Our client is a leading manufacturer and truly prestige brand in both the UK and international KBB, bathrooms and showers sector. For more than half a century they have been a pioneer in product innovation and design. LOCATION Hertfordshire, Essex, North London & East London (Remote, field-based role. Ideal home locations: London, Enfield, Epping, Harlow, Romf
Feb 04, 2026
Full time
TITLE Account Manager INTRODUCTION Our client is a leading manufacturer and truly prestige brand in both the UK and international KBB, bathrooms and showers sector. For more than half a century they have been a pioneer in product innovation and design. LOCATION Hertfordshire, Essex, North London & East London (Remote, field-based role. Ideal home locations: London, Enfield, Epping, Harlow, Romf
We have an exciting opportunity and are looking for an accomplished salesperson in Leicester. £38,800 - £100,000 a year Our team of Business Development Managers play a pivotal role within the fast moving, targeted, high growth Payments industry, supporting businesses across the UK to reach their goals click apply for full job details
Feb 04, 2026
Full time
We have an exciting opportunity and are looking for an accomplished salesperson in Leicester. £38,800 - £100,000 a year Our team of Business Development Managers play a pivotal role within the fast moving, targeted, high growth Payments industry, supporting businesses across the UK to reach their goals click apply for full job details
Salary: from £35,000 Location: Archer Road Store, Sheffield, S8 0TD Contract type: Permanent Business area: Retail Requisition ID: Leading in our stores: Our management teams don't just run stores - they're the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it's product availability, safety standards, or delivering seamless daily operations, they're hands-on, sleeves-rolled-up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next-level experience for every customer who walks through our doors. This is how we bring our purpose to life, one powerful action at a time. What you'll be doing: Lead a team of managers to make sure every single one of our customers has a great experience in store everywhere from the checkouts to the petrol station. Planningfor upcoming key trading activity and events by working closely with the rest of the store leadership team Regularly taking full accountability for the store in the absence of a store manager,role modelling and coaching for high standards and efficiency across the store. Running operations at our checkout areas both manned and self - scan, petrol stations (If we have one) and back of house services People management is also big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate. What makes a great Lead Customer Experience manager: A passionate leader who is consistently ambitious for their customers and colleagues, every day, growing their team to do the same. Experience of managing managers, in a fast-paced, customer-facing environment. An operator who is comfortable managing alone in the absence of more senior management. Driven to deliver high performance with a focus on efficiency and engagement. Confident in the use of data, and understanding / interpreting KPI's or other performance indicators, and has experience of improving these. Puts inclusivity at the heart of what they do and uses this to build an inclusive team and working environment. Can manage disciplinaries, performance issues or other similar employee relations issues (Up to dismissal). Experience leading large teams in a fast-paced, customer-focused environment - you've developed leaders, built high-performing teams, and created a culture of ownership and accountability. A track record of delivering exceptional customer experiences across complex operations, with evidence of delivering these through your team. Proven success in delivering and improving KPIs - from sales and stock availability to customer satisfaction and colleague engagement, you've driven results that matter. Experience managing sensitive and complex people matters, including performance, absence, and formal employee relations cases, with confidence, fairness, and sound judgement. Leadership experience in an operational environment - whether in retail, hospitality, or food service - where you've owned departmental performance and confidently led the store in the absence of senior leadership. Can evidence leading change - whether rolling out new ways of working, embedding new systems, or shifting team mindsets, you've brought people with you and made change stick. Working for us has great rewards Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including: Discount card - 10% discount off on your shopping at Sainsbury's, Argos, Tu and Habitat after fourweeks. This increases to 15% discount off at Sainsbury's every Friday and Saturday and 15% off at Argos every pay day. An annual bonus scheme based on our, and your, performance. Free food and hot drinks provided for Colleagues in all our stores. Generous holiday entitlement, maternity and paternity leave. Pension - we'll match 4-7.5% of your pension contributions. Sainsbury's share scheme - build up an investment at discounted rates. Wellbeing support - access to emotional support, counselling, legal and financial advice. Colleague networks - link with like-minded people to help fulfil your potential. Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI. Special offers on gym memberships, restaurants, holidays, retail vouchers and more. An inclusive place to work and shop: We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us. To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here . Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
Feb 04, 2026
Full time
Salary: from £35,000 Location: Archer Road Store, Sheffield, S8 0TD Contract type: Permanent Business area: Retail Requisition ID: Leading in our stores: Our management teams don't just run stores - they're the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it's product availability, safety standards, or delivering seamless daily operations, they're hands-on, sleeves-rolled-up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next-level experience for every customer who walks through our doors. This is how we bring our purpose to life, one powerful action at a time. What you'll be doing: Lead a team of managers to make sure every single one of our customers has a great experience in store everywhere from the checkouts to the petrol station. Planningfor upcoming key trading activity and events by working closely with the rest of the store leadership team Regularly taking full accountability for the store in the absence of a store manager,role modelling and coaching for high standards and efficiency across the store. Running operations at our checkout areas both manned and self - scan, petrol stations (If we have one) and back of house services People management is also big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate. What makes a great Lead Customer Experience manager: A passionate leader who is consistently ambitious for their customers and colleagues, every day, growing their team to do the same. Experience of managing managers, in a fast-paced, customer-facing environment. An operator who is comfortable managing alone in the absence of more senior management. Driven to deliver high performance with a focus on efficiency and engagement. Confident in the use of data, and understanding / interpreting KPI's or other performance indicators, and has experience of improving these. Puts inclusivity at the heart of what they do and uses this to build an inclusive team and working environment. Can manage disciplinaries, performance issues or other similar employee relations issues (Up to dismissal). Experience leading large teams in a fast-paced, customer-focused environment - you've developed leaders, built high-performing teams, and created a culture of ownership and accountability. A track record of delivering exceptional customer experiences across complex operations, with evidence of delivering these through your team. Proven success in delivering and improving KPIs - from sales and stock availability to customer satisfaction and colleague engagement, you've driven results that matter. Experience managing sensitive and complex people matters, including performance, absence, and formal employee relations cases, with confidence, fairness, and sound judgement. Leadership experience in an operational environment - whether in retail, hospitality, or food service - where you've owned departmental performance and confidently led the store in the absence of senior leadership. Can evidence leading change - whether rolling out new ways of working, embedding new systems, or shifting team mindsets, you've brought people with you and made change stick. Working for us has great rewards Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including: Discount card - 10% discount off on your shopping at Sainsbury's, Argos, Tu and Habitat after fourweeks. This increases to 15% discount off at Sainsbury's every Friday and Saturday and 15% off at Argos every pay day. An annual bonus scheme based on our, and your, performance. Free food and hot drinks provided for Colleagues in all our stores. Generous holiday entitlement, maternity and paternity leave. Pension - we'll match 4-7.5% of your pension contributions. Sainsbury's share scheme - build up an investment at discounted rates. Wellbeing support - access to emotional support, counselling, legal and financial advice. Colleague networks - link with like-minded people to help fulfil your potential. Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI. Special offers on gym memberships, restaurants, holidays, retail vouchers and more. An inclusive place to work and shop: We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us. To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here . Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
We have an exciting opportunity and are looking for an accomplished salesperson in Shrewsbury. £38,800 - £100,000 a year Our team of Business Development Managers play a pivotal role within the fast moving, targeted, high growth Payments industry, supporting businesses across the UK to reach their goals click apply for full job details
Feb 04, 2026
Full time
We have an exciting opportunity and are looking for an accomplished salesperson in Shrewsbury. £38,800 - £100,000 a year Our team of Business Development Managers play a pivotal role within the fast moving, targeted, high growth Payments industry, supporting businesses across the UK to reach their goals click apply for full job details
A retail company is seeking an Assistant Store Manager in Sutton Coldfield to lead the team and maximize sales performance. The role includes inspiring staff, ensuring exceptional customer experiences, and handling operational duties. Applicants should be passionate, experienced in team leadership, and capable of problem-solving in a fast-paced environment. Flexibility in working hours is part of the offer, as well as opportunities for personal development.
Feb 04, 2026
Full time
A retail company is seeking an Assistant Store Manager in Sutton Coldfield to lead the team and maximize sales performance. The role includes inspiring staff, ensuring exceptional customer experiences, and handling operational duties. Applicants should be passionate, experienced in team leadership, and capable of problem-solving in a fast-paced environment. Flexibility in working hours is part of the offer, as well as opportunities for personal development.
Emplifi's unified social media management platform empowers more than 20,000 of the world's leading brands to revolutionize the digital and social customer experience. With comprehensive and integrated social media marketing, social commerce, and care, combined with unified analytics and AI, Emplifi fuels growth resulting in happy customers, increased product sales, and improved brand loyalty. About the Customer Success Team The Customer Success team is responsible for onboarding new clients and helping them use our products, so they get maximum value - leading to retention of existing client relationships and revenues at scale. We leverage the largest social media data set and CX management suite in the industry. We continue to challenge the status quo by introducing new innovations and enabling our clients to adopt our technology, helping them to scale their business no matter where they are or what industry they are in. As part of an international team, you will have the opportunity to work with colleagues from Sydney all the way to Sao Paulo, from New York to Singapore and be part of an ever-growing family. You will be supported in your career by a team of professionals dedicated to your development, so that you can grow as a professional and a social media expert advisor. Job Summary The Customer Success Manager is a crucial ambassador for our clients. With a core focus on sustaining positive client relationships, the CSM plays a central role in customer retention, renewal strategies, product adoption, and identifying expansion opportunities. The CSM will manage contract renewals and some upsells for a defined book of business. What You'll Do Here Client Relationship Management: Serve as the primary point of contact for customers in the assigned named accounts. Build and maintain strong, lasting customer relationships to ensure satisfaction and loyalty. Understand customer objectives and align our services to achieve those goals. Onboarding: Oversee and manage the onboarding process for new clients, ensuring a smooth and timely product adoption. Collaborate with internal teams to expedite service delivery and meet onboarding timelines. Product Adoption: Monitor client usage and product adoption rates. Conduct regular check-ins and offer training sessions to ensure clients are leveraging the platform to its fullest potential. Address any adoption challenges with tailored solutions. Renewal and Retention: Develop strategies to ensure high retention rates and manage the contract renewal process. Predict and address potential churn risks, implementing mitigation strategies as needed. Upselling and Cross Selling: Recognize and present opportunities for clients to expand their service portfolio based on their evolving needs. Collaborate with the Account Sales Director to ensure smooth transitions for upselling or cross selling activities. Feedback Loop: Gather client feedback and provide it to the product and service delivery teams to ensure continuous improvement. Act as the client's advocate within the company, ensuring their needs and concerns are addressed. Reporting and Analytics: Use CRM and Gainsight to maintain up-to-date client records, track interactions, and measure success metrics. Provide regular updates to management on client health, renewal forecasts, and potential risks. What You'll Bring to Us Bachelor's degree in Business, Marketing, Communications, or a related field. Experience in customer success, account management, or a similar role, preferably within the digital marketing industry. Demonstrated ability to build strong relationships and manage key customer accounts. Proficient understanding of digital marketing services such as social media, content marketing, etc. Strong problem solving skills and the ability to handle challenging client situations with grace. Proficiency with CRM and customer success tools such as Salesforce, Gainsight, or similar platforms. Excellent verbal and written communication skills. What We Offer International, fast paced and growing environment Chance to work with the world's biggest brands at the CX tech leader Agile and open minded culture, with high levels of trust and flexibility Opportunity for professional growth and development Possibility to learn new and cutting edge technologies, in an environment that encourages new ideas Benefits package including Private Health Insurance and Pension Unlimited PTO Enhanced family/ parental leave Modern office in the heart of Central London There more as well! Speak with us to find out all details! At Emplifi, we are committed to creating a workplace where everyone is valued, respected, and empowered to bring their whole selves to work. We welcome applications from individuals of all ages, races, religions, genders, sexual orientations, gender identities, and LGBTQ+ communities. Emplifi offers a safe, inclusive, and supportive environment where every employee has the opportunity to thrive and is encouraged to be who they are. Learn more about how we protect your personal information during our recruitment process in the Emplifi Recruitment Privacy Statement.
Feb 04, 2026
Full time
Emplifi's unified social media management platform empowers more than 20,000 of the world's leading brands to revolutionize the digital and social customer experience. With comprehensive and integrated social media marketing, social commerce, and care, combined with unified analytics and AI, Emplifi fuels growth resulting in happy customers, increased product sales, and improved brand loyalty. About the Customer Success Team The Customer Success team is responsible for onboarding new clients and helping them use our products, so they get maximum value - leading to retention of existing client relationships and revenues at scale. We leverage the largest social media data set and CX management suite in the industry. We continue to challenge the status quo by introducing new innovations and enabling our clients to adopt our technology, helping them to scale their business no matter where they are or what industry they are in. As part of an international team, you will have the opportunity to work with colleagues from Sydney all the way to Sao Paulo, from New York to Singapore and be part of an ever-growing family. You will be supported in your career by a team of professionals dedicated to your development, so that you can grow as a professional and a social media expert advisor. Job Summary The Customer Success Manager is a crucial ambassador for our clients. With a core focus on sustaining positive client relationships, the CSM plays a central role in customer retention, renewal strategies, product adoption, and identifying expansion opportunities. The CSM will manage contract renewals and some upsells for a defined book of business. What You'll Do Here Client Relationship Management: Serve as the primary point of contact for customers in the assigned named accounts. Build and maintain strong, lasting customer relationships to ensure satisfaction and loyalty. Understand customer objectives and align our services to achieve those goals. Onboarding: Oversee and manage the onboarding process for new clients, ensuring a smooth and timely product adoption. Collaborate with internal teams to expedite service delivery and meet onboarding timelines. Product Adoption: Monitor client usage and product adoption rates. Conduct regular check-ins and offer training sessions to ensure clients are leveraging the platform to its fullest potential. Address any adoption challenges with tailored solutions. Renewal and Retention: Develop strategies to ensure high retention rates and manage the contract renewal process. Predict and address potential churn risks, implementing mitigation strategies as needed. Upselling and Cross Selling: Recognize and present opportunities for clients to expand their service portfolio based on their evolving needs. Collaborate with the Account Sales Director to ensure smooth transitions for upselling or cross selling activities. Feedback Loop: Gather client feedback and provide it to the product and service delivery teams to ensure continuous improvement. Act as the client's advocate within the company, ensuring their needs and concerns are addressed. Reporting and Analytics: Use CRM and Gainsight to maintain up-to-date client records, track interactions, and measure success metrics. Provide regular updates to management on client health, renewal forecasts, and potential risks. What You'll Bring to Us Bachelor's degree in Business, Marketing, Communications, or a related field. Experience in customer success, account management, or a similar role, preferably within the digital marketing industry. Demonstrated ability to build strong relationships and manage key customer accounts. Proficient understanding of digital marketing services such as social media, content marketing, etc. Strong problem solving skills and the ability to handle challenging client situations with grace. Proficiency with CRM and customer success tools such as Salesforce, Gainsight, or similar platforms. Excellent verbal and written communication skills. What We Offer International, fast paced and growing environment Chance to work with the world's biggest brands at the CX tech leader Agile and open minded culture, with high levels of trust and flexibility Opportunity for professional growth and development Possibility to learn new and cutting edge technologies, in an environment that encourages new ideas Benefits package including Private Health Insurance and Pension Unlimited PTO Enhanced family/ parental leave Modern office in the heart of Central London There more as well! Speak with us to find out all details! At Emplifi, we are committed to creating a workplace where everyone is valued, respected, and empowered to bring their whole selves to work. We welcome applications from individuals of all ages, races, religions, genders, sexual orientations, gender identities, and LGBTQ+ communities. Emplifi offers a safe, inclusive, and supportive environment where every employee has the opportunity to thrive and is encouraged to be who they are. Learn more about how we protect your personal information during our recruitment process in the Emplifi Recruitment Privacy Statement.
Senior Manager, Supply Chain & Operations Location: London Other locations: Primary Location Only Date: Oct 14, 2025 Requisition ID: At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Senior Manager, Supply Chain and Operations, UK It is difficult to recall when supply chain and operations has been more at the forefront of organisations' strategic priorities, working collaboratively with some of the world's leading organisations as supply chains are recalibrated to address unprecedented global uncertainty, volatility and risk. Be it in the public sector as governments build new supply chains to respond to the changing needs of citizens, or in the private sector as national and international markets face unparalleled disruption. The opportunity Take your career to the next level and join a high performing and inclusive team, working collaboratively with some of the most significant organisations in the world as they seek to optimise and transform their supply chain, operations, net zero and commercial and procurement operations. Leverage and expand your experience in innovation to be at the forefront of shaping leading practices. Develop and impart your experience on those you work with to help create the next generation of leaders. Develop your leadership and management ability as you work in cross-functional teams across our Consulting, People and Technology practices. Deepen your technical and sector knowledge by working alongside our clients in project teams. Work with cutting-edge technologies such as Robotic Process Automation, Artificial Intelligence, Internet Of Things (IOT) and Block Chain; and other leading technologies. We value curious thinkers who have the courage to lead, great communicators who don't take themselves too seriously, flexible collaborators who build relationships based on doing the right thing, and innovative problem-solvers who use their experience to ultimately find a better way. Your key responsibilities Our clients place considerable trust in us and our advice, and people who are passionate about going above and beyond to improve our working world, unifies us as a team. This is crucial in enabling us to consistently deliver or exceed on our commitments. As a Senior Manager, you'll balance internal and external responsibilities, comprising client, business development support, operational, team and personal development. Focus on our clients Build, maintain and strengthen relationships and be a trusted advisor in at least one area of supply chain i.e., operations, planning, procurement, manufacturing etc Be adept at problem-solving with clients and project teams, leveraging your skills to help manage projects to completion Develop experience and relationships across several clients over time, often as part of a team from different parts of EY's world, whilst being able to maintain focus on current project delivery Develop our business Contribute to the development of proposals to showcase some of our leading practices Engage the market with thought leadership and public profile, and contribute to enhancing our methodologies Work across our internal sector and account field of play teams to develop your network, bringing our expertise to bear Drive operational excellence Support successful delivery of projects and workstreams as forecast to time and budget Help ensure the quality of our delivery exceeds client expectations by effectively managing activities and deliverables within your remit Develop our people Manage and nurture those who work with you and undertake career counselling responsibilities Increasingly become an inclusive leader capable of forming diverse high performing teams that are enjoyable to be part of and help our consultant and client teams to develop and realise their potential Your experience Senior Managers must have practical experience from a Big 4 or Consultancy where you have developed your technical and management experience. Your experience will be valued across several sectors in a Big 4 or Consultancy background, with a key focus on Consumer Products & Retail, Energy & Resources, Manufacturing, Health & Life Sciences, and Telecommunication, Media & Entertainment. Our Senior Managers are required to possess good experience in at least one of the technical skills below and some experience across one or multiple others: Supply Chain Transformation End to end supply chain transformation, experience working on multiple transformation projects with considerable scope and scale. Demonstrable knowledge of working as part of the transformation including the design, setup and delivery including people, process and technological change. Digital Supply Chain / Supply Chain Technology Applying and implementing Supply Chain Technology, such as planning, manufacturing and procurement systems. Including next-generation supply chain technologies such as Robotic Process Automation, cognitive automation and AI. Supply Chain Planning Functional experience i.e. demand and supply planning, sales & operations planning, segmentation strategy, inventory optimisation and/or production scheduling. And technology experience, either from a Business Integrator, Systems Integrator or Industry role covering one or more of OMP, Kinaxis, o9, Aera, SAP IBP, Blue Yonder, and SAP S/4 HANA. Commercial & Procurement Strategic, operational or transactional procurement across the purchasing lifecycle. This includes procurement strategy, operating model, category management, strategic sourcing, contract management or the deployment of procurement technology and analytics. Specific focus areas are: managing complex end to end procurements; driving cost out of organisation's third party spend and conducting contract audits; and leveraging enterprise-level technology to standardise, automate and digitise various aspects of supply chain. Experience in deploying SAP Ariba is also being sought. Operating Model Transformation E2E operating model experience covering Op Model strategy and vision, design, transformation and implementation. Whether from an external consulting perspective or within an industry role. Supply Chain Strategy Operating Model design, segmentation strategy and inventory optimisation. Understanding the issues across the end-to-end supply chain, and potential solutions to improve performance. Qualifications Many of our Managers have professional body membership or qualifications e.g. Chartered Institute of Purchasing and Supply (CIPS), or International Association of Commercial & Contract Management (IACCM) or equivalent, but if you feel that you have skills which you believe would be additive to our team, please apply. What we offer EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance. We offer a competitive remuneration package. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer: Continuous learning: You'll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We'll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We'll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs. If you can demonstrate that you meet the criteria above, please contact us as soon as possible. The exceptional EY experience. It's yours to build. Apply now. Please note: Prior to finalizing your application, you will be asked to provide personal information across several dimensions of diversity and inclusiveness.The information you provide is kept entirely confidential and will not be used to evaluate your candidacy. We collect this data to help us analyse our recruitment process holistically and implement actions that promote diversity and inclusiveness. While optional, we encourage you to provide this information to hold us accountable towards our goal of building a better working world. EY Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected . click apply for full job details
Feb 04, 2026
Full time
Senior Manager, Supply Chain & Operations Location: London Other locations: Primary Location Only Date: Oct 14, 2025 Requisition ID: At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Senior Manager, Supply Chain and Operations, UK It is difficult to recall when supply chain and operations has been more at the forefront of organisations' strategic priorities, working collaboratively with some of the world's leading organisations as supply chains are recalibrated to address unprecedented global uncertainty, volatility and risk. Be it in the public sector as governments build new supply chains to respond to the changing needs of citizens, or in the private sector as national and international markets face unparalleled disruption. The opportunity Take your career to the next level and join a high performing and inclusive team, working collaboratively with some of the most significant organisations in the world as they seek to optimise and transform their supply chain, operations, net zero and commercial and procurement operations. Leverage and expand your experience in innovation to be at the forefront of shaping leading practices. Develop and impart your experience on those you work with to help create the next generation of leaders. Develop your leadership and management ability as you work in cross-functional teams across our Consulting, People and Technology practices. Deepen your technical and sector knowledge by working alongside our clients in project teams. Work with cutting-edge technologies such as Robotic Process Automation, Artificial Intelligence, Internet Of Things (IOT) and Block Chain; and other leading technologies. We value curious thinkers who have the courage to lead, great communicators who don't take themselves too seriously, flexible collaborators who build relationships based on doing the right thing, and innovative problem-solvers who use their experience to ultimately find a better way. Your key responsibilities Our clients place considerable trust in us and our advice, and people who are passionate about going above and beyond to improve our working world, unifies us as a team. This is crucial in enabling us to consistently deliver or exceed on our commitments. As a Senior Manager, you'll balance internal and external responsibilities, comprising client, business development support, operational, team and personal development. Focus on our clients Build, maintain and strengthen relationships and be a trusted advisor in at least one area of supply chain i.e., operations, planning, procurement, manufacturing etc Be adept at problem-solving with clients and project teams, leveraging your skills to help manage projects to completion Develop experience and relationships across several clients over time, often as part of a team from different parts of EY's world, whilst being able to maintain focus on current project delivery Develop our business Contribute to the development of proposals to showcase some of our leading practices Engage the market with thought leadership and public profile, and contribute to enhancing our methodologies Work across our internal sector and account field of play teams to develop your network, bringing our expertise to bear Drive operational excellence Support successful delivery of projects and workstreams as forecast to time and budget Help ensure the quality of our delivery exceeds client expectations by effectively managing activities and deliverables within your remit Develop our people Manage and nurture those who work with you and undertake career counselling responsibilities Increasingly become an inclusive leader capable of forming diverse high performing teams that are enjoyable to be part of and help our consultant and client teams to develop and realise their potential Your experience Senior Managers must have practical experience from a Big 4 or Consultancy where you have developed your technical and management experience. Your experience will be valued across several sectors in a Big 4 or Consultancy background, with a key focus on Consumer Products & Retail, Energy & Resources, Manufacturing, Health & Life Sciences, and Telecommunication, Media & Entertainment. Our Senior Managers are required to possess good experience in at least one of the technical skills below and some experience across one or multiple others: Supply Chain Transformation End to end supply chain transformation, experience working on multiple transformation projects with considerable scope and scale. Demonstrable knowledge of working as part of the transformation including the design, setup and delivery including people, process and technological change. Digital Supply Chain / Supply Chain Technology Applying and implementing Supply Chain Technology, such as planning, manufacturing and procurement systems. Including next-generation supply chain technologies such as Robotic Process Automation, cognitive automation and AI. Supply Chain Planning Functional experience i.e. demand and supply planning, sales & operations planning, segmentation strategy, inventory optimisation and/or production scheduling. And technology experience, either from a Business Integrator, Systems Integrator or Industry role covering one or more of OMP, Kinaxis, o9, Aera, SAP IBP, Blue Yonder, and SAP S/4 HANA. Commercial & Procurement Strategic, operational or transactional procurement across the purchasing lifecycle. This includes procurement strategy, operating model, category management, strategic sourcing, contract management or the deployment of procurement technology and analytics. Specific focus areas are: managing complex end to end procurements; driving cost out of organisation's third party spend and conducting contract audits; and leveraging enterprise-level technology to standardise, automate and digitise various aspects of supply chain. Experience in deploying SAP Ariba is also being sought. Operating Model Transformation E2E operating model experience covering Op Model strategy and vision, design, transformation and implementation. Whether from an external consulting perspective or within an industry role. Supply Chain Strategy Operating Model design, segmentation strategy and inventory optimisation. Understanding the issues across the end-to-end supply chain, and potential solutions to improve performance. Qualifications Many of our Managers have professional body membership or qualifications e.g. Chartered Institute of Purchasing and Supply (CIPS), or International Association of Commercial & Contract Management (IACCM) or equivalent, but if you feel that you have skills which you believe would be additive to our team, please apply. What we offer EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance. We offer a competitive remuneration package. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer: Continuous learning: You'll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We'll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We'll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs. If you can demonstrate that you meet the criteria above, please contact us as soon as possible. The exceptional EY experience. It's yours to build. Apply now. Please note: Prior to finalizing your application, you will be asked to provide personal information across several dimensions of diversity and inclusiveness.The information you provide is kept entirely confidential and will not be used to evaluate your candidacy. We collect this data to help us analyse our recruitment process holistically and implement actions that promote diversity and inclusiveness. While optional, we encourage you to provide this information to hold us accountable towards our goal of building a better working world. EY Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected . click apply for full job details
Quality and Compliance Team Leader page is loaded Quality and Compliance Team Leaderlocations: Chandlers Ford, UKtime type: Full timeposted on: Posted Todayjob requisition id: JR100600Quality and Compliance Team LeaderJob Title: Quality and Compliance Team Leader Location: Chandlers Ford / Remote (Monday's & Wednesdays on-site) Salary: £29,592 per annum, plus a discretionary bonus of up to 10% Hours: Monday - Friday 40 hours per week Join Utilita and lead the charge in elevating customer experience through quality and compliance leadership! Lead with purpose-become our next Quality and Compliance Team Leader and drive service excellence from the inside out. This is an excellent opportunity to lead a team committed to upholding the highest standards of quality, compliance, and customer care in every interaction, through telephony, live chat and more. What You'll Be Doing: As a Quality and Compliance Team Leader, you will be responsible for leading a team to monitor, evaluate, and enhance call performance across our UK & offshore contact centres.You will ensure all interactions comply with internal policies, industry regulations, and customer service standards, while coaching and developing your team to deliver consistent, high-quality feedback and support.Working closely with the Quality and Compliance Manager and internal stakeholders you will identify trends, risks, and opportunities for improvement, all while fostering a culture of accountability, excellence, and continuous improvement. Who We're Looking For: Previous experience in a quality assurance or compliance role within a contact centre environment is advantageous. Ability to lead, inspire, and develop a high-performing team through effective guidance, and support. Excellent understanding of regulatory requirements and customer service best practices. A key escalation point for our Customer Service Team Leaders, ensuring availability to facilitate dispute resolution discussions. A proactive, solutions-focused approach and a passion for delivering exceptional customer first service. Proficiency in Microsoft Office packages, with strong capabilities across Word, Excel, and Outlook. The Important Things! Join a company that truly invests in you. Enjoy a structured bonus scheme, clear career and development opportunities. Recharge with 25 days' leave, plus bank holidays, access private healthcare, mental wellbeing support, and 24/7 GP and counselling services. Win tickets to top events through the Utilita Arenas, enjoy exclusive discounts, and give back with a paid volunteering day. Plus, benefit from a generous pension contribution. We're more than a workplace, we're a place to thrive.Founded in 2003, Utilita Energy was created to challenge the Big 6 energy suppliers by empowering everyone with a fair and flexible service that's good for the pocket and planet.Since then, we've made it our mission to put fairness first - supporting those who need it most and treating everyone equally by listening to what our customers and staff need. Plus, as the first supplier to kick start Britain's smart meter revolution, our belief in smart technology means that we're always evolving and looking for ways to improve our services through innovation.Utilita are also striving for sustainability, having committed to an ambitious target to become a Net Zero business by 2030, we'll continue to drive transformational changes while educating everyone that we can all have a big impact by making small changes.Our core values are powerful, yet simple: Fairness, Smart and Sustainability! The Luxion Group comprises of the following companies - Luxion Group Ltd, Utilita Energy Ltd, Luxion Sales Ltd, Utilita Field Services Ltd, Procode Technology Ltd and Canary Care Global Ltd. As the first energy company to install a smart meter, we've helped millions to save s on their energy. With personalised energy saving advice, top-notch customer service and our award-winning app, My Utilita, it's no reason we're the UK's PAYG energy supplier.But smart tech isn't what got us to where we are - that's down to great people. Our core values drive our innovation to keep us ahead of the curve and pass down the benefits to our customers. We're always looking for people who share our vision of Smart, Fair and Sustainability.
Feb 04, 2026
Full time
Quality and Compliance Team Leader page is loaded Quality and Compliance Team Leaderlocations: Chandlers Ford, UKtime type: Full timeposted on: Posted Todayjob requisition id: JR100600Quality and Compliance Team LeaderJob Title: Quality and Compliance Team Leader Location: Chandlers Ford / Remote (Monday's & Wednesdays on-site) Salary: £29,592 per annum, plus a discretionary bonus of up to 10% Hours: Monday - Friday 40 hours per week Join Utilita and lead the charge in elevating customer experience through quality and compliance leadership! Lead with purpose-become our next Quality and Compliance Team Leader and drive service excellence from the inside out. This is an excellent opportunity to lead a team committed to upholding the highest standards of quality, compliance, and customer care in every interaction, through telephony, live chat and more. What You'll Be Doing: As a Quality and Compliance Team Leader, you will be responsible for leading a team to monitor, evaluate, and enhance call performance across our UK & offshore contact centres.You will ensure all interactions comply with internal policies, industry regulations, and customer service standards, while coaching and developing your team to deliver consistent, high-quality feedback and support.Working closely with the Quality and Compliance Manager and internal stakeholders you will identify trends, risks, and opportunities for improvement, all while fostering a culture of accountability, excellence, and continuous improvement. Who We're Looking For: Previous experience in a quality assurance or compliance role within a contact centre environment is advantageous. Ability to lead, inspire, and develop a high-performing team through effective guidance, and support. Excellent understanding of regulatory requirements and customer service best practices. A key escalation point for our Customer Service Team Leaders, ensuring availability to facilitate dispute resolution discussions. A proactive, solutions-focused approach and a passion for delivering exceptional customer first service. Proficiency in Microsoft Office packages, with strong capabilities across Word, Excel, and Outlook. The Important Things! Join a company that truly invests in you. Enjoy a structured bonus scheme, clear career and development opportunities. Recharge with 25 days' leave, plus bank holidays, access private healthcare, mental wellbeing support, and 24/7 GP and counselling services. Win tickets to top events through the Utilita Arenas, enjoy exclusive discounts, and give back with a paid volunteering day. Plus, benefit from a generous pension contribution. We're more than a workplace, we're a place to thrive.Founded in 2003, Utilita Energy was created to challenge the Big 6 energy suppliers by empowering everyone with a fair and flexible service that's good for the pocket and planet.Since then, we've made it our mission to put fairness first - supporting those who need it most and treating everyone equally by listening to what our customers and staff need. Plus, as the first supplier to kick start Britain's smart meter revolution, our belief in smart technology means that we're always evolving and looking for ways to improve our services through innovation.Utilita are also striving for sustainability, having committed to an ambitious target to become a Net Zero business by 2030, we'll continue to drive transformational changes while educating everyone that we can all have a big impact by making small changes.Our core values are powerful, yet simple: Fairness, Smart and Sustainability! The Luxion Group comprises of the following companies - Luxion Group Ltd, Utilita Energy Ltd, Luxion Sales Ltd, Utilita Field Services Ltd, Procode Technology Ltd and Canary Care Global Ltd. As the first energy company to install a smart meter, we've helped millions to save s on their energy. With personalised energy saving advice, top-notch customer service and our award-winning app, My Utilita, it's no reason we're the UK's PAYG energy supplier.But smart tech isn't what got us to where we are - that's down to great people. Our core values drive our innovation to keep us ahead of the curve and pass down the benefits to our customers. We're always looking for people who share our vision of Smart, Fair and Sustainability.
Business Development Manager - Field Sales We have an exciting opportunity and are looking for an accomplished salesperson in either S toke-on-Trent or Walsall. £38,800 - £100,000 a year Our team of Business Development Managers play a pivotal role within the fast moving, targeted, high growth Payments industry, supporting businesses across the UK to reach their goals click apply for full job details
Feb 04, 2026
Full time
Business Development Manager - Field Sales We have an exciting opportunity and are looking for an accomplished salesperson in either S toke-on-Trent or Walsall. £38,800 - £100,000 a year Our team of Business Development Managers play a pivotal role within the fast moving, targeted, high growth Payments industry, supporting businesses across the UK to reach their goals click apply for full job details
