Senior E-commerce Manager Salary: £55,000 - £70,000 Location: Sutton Coldfield Employment Type: Full-time Reference: About Our Client Our client - a leading precious metals and ecommerce business - is experiencing significant growth and continued investment across their digital and marketing operations. With a fast-paced product environment, a strong online presence and ambitious commercial plans, they are now seeking a highly capable Senior E-commerce Manager to take strategic ownership of their online trading, customer journey, digital performance, and overall ecommerce strategy. This is a senior, commercially critical role combining ecommerce leadership, digital optimisation, website ownership, and close collaboration with marketing and content teams. The Role As the Senior E-commerce Manager, you will lead the full ecommerce function, driving online performance, customer experience, digital trading and strategic growth. You will manage a small team across content, photography, and digital output, ensuring the brand delivers an exceptional online experience aligned with commercial priorities. This role blends hands-on expertise with senior strategic influence, offering full ownership of the ecommerce roadmap. Key Responsibilities Ecommerce Strategy & Leadership Own and deliver the ecommerce strategy to support ambitious growth targets. Lead online trading, customer journey optimisation, and site performance improvement. Oversee the ecommerce roadmap, managing new functionality, integrations, and platform enhancements. Provide strategic insight and reporting to senior leadership. Website & Digital Performance Manage day-to-day website operations, ensuring a seamless experience across all customer touchpoints. Oversee product uploads, categorisation, merchandising, and accuracy of all onsite content. Monitor site performance, UX behaviour and analytics; drive improvements in conversion rate, AOV and retention. Liaise with developers to deliver updates, fixes and new features. Content, Creative & Brand Lead the content and photography workflow, ensuring high-quality imagery and brand-aligned visuals. Oversee homepage, landing page and campaign content updates. Maintain brand consistency and ensure all digital assets meet quality expectations. Digital Marketing Collaboration Partner with PPC, paid social, SEO and CRM teams to maximise campaign performance. Optimise landing pages to improve traffic quality, conversions and engagement. Support SEO improvements across content, structure and technical areas. Ensure ecommerce activity aligns with marketing plans and trading priorities. Commercial & Cross-Functional Analyse product performance, customer behaviour and market trends to identify opportunities for growth. Work closely with Sales, Operations and Marketing to support product launches and trading activity. Review competitor activity and industry developments to maintain a market-leading online presence. Team Leadership Lead and mentor a small ecommerce and content team. Foster a collaborative, commercially driven and high-performing culture. Support recruitment and role development as the ecommerce function expands. About You 5+ years' experience in ecommerce, online trading or digital management, preferably within a fast-paced retail or precious metals environment. Strong understanding of ecommerce platforms, CMS systems and UX principles. Data-driven mindset with experience using GA, GTM and other analytics tools. Confident managing cross-functional teams including content, photography and marketing. Experience working with agencies across SEO, development and paid media. Commercially focused, detail-oriented and comfortable operating at both strategic and hands-on levels. Able to influence senior stakeholders and thrive in a high-growth environment. Interested in Applying? If you'd like to apply, click apply , or contact Jack at Four Squared Recruitment on or to discuss the role in more detail.
Mar 21, 2026
Full time
Senior E-commerce Manager Salary: £55,000 - £70,000 Location: Sutton Coldfield Employment Type: Full-time Reference: About Our Client Our client - a leading precious metals and ecommerce business - is experiencing significant growth and continued investment across their digital and marketing operations. With a fast-paced product environment, a strong online presence and ambitious commercial plans, they are now seeking a highly capable Senior E-commerce Manager to take strategic ownership of their online trading, customer journey, digital performance, and overall ecommerce strategy. This is a senior, commercially critical role combining ecommerce leadership, digital optimisation, website ownership, and close collaboration with marketing and content teams. The Role As the Senior E-commerce Manager, you will lead the full ecommerce function, driving online performance, customer experience, digital trading and strategic growth. You will manage a small team across content, photography, and digital output, ensuring the brand delivers an exceptional online experience aligned with commercial priorities. This role blends hands-on expertise with senior strategic influence, offering full ownership of the ecommerce roadmap. Key Responsibilities Ecommerce Strategy & Leadership Own and deliver the ecommerce strategy to support ambitious growth targets. Lead online trading, customer journey optimisation, and site performance improvement. Oversee the ecommerce roadmap, managing new functionality, integrations, and platform enhancements. Provide strategic insight and reporting to senior leadership. Website & Digital Performance Manage day-to-day website operations, ensuring a seamless experience across all customer touchpoints. Oversee product uploads, categorisation, merchandising, and accuracy of all onsite content. Monitor site performance, UX behaviour and analytics; drive improvements in conversion rate, AOV and retention. Liaise with developers to deliver updates, fixes and new features. Content, Creative & Brand Lead the content and photography workflow, ensuring high-quality imagery and brand-aligned visuals. Oversee homepage, landing page and campaign content updates. Maintain brand consistency and ensure all digital assets meet quality expectations. Digital Marketing Collaboration Partner with PPC, paid social, SEO and CRM teams to maximise campaign performance. Optimise landing pages to improve traffic quality, conversions and engagement. Support SEO improvements across content, structure and technical areas. Ensure ecommerce activity aligns with marketing plans and trading priorities. Commercial & Cross-Functional Analyse product performance, customer behaviour and market trends to identify opportunities for growth. Work closely with Sales, Operations and Marketing to support product launches and trading activity. Review competitor activity and industry developments to maintain a market-leading online presence. Team Leadership Lead and mentor a small ecommerce and content team. Foster a collaborative, commercially driven and high-performing culture. Support recruitment and role development as the ecommerce function expands. About You 5+ years' experience in ecommerce, online trading or digital management, preferably within a fast-paced retail or precious metals environment. Strong understanding of ecommerce platforms, CMS systems and UX principles. Data-driven mindset with experience using GA, GTM and other analytics tools. Confident managing cross-functional teams including content, photography and marketing. Experience working with agencies across SEO, development and paid media. Commercially focused, detail-oriented and comfortable operating at both strategic and hands-on levels. Able to influence senior stakeholders and thrive in a high-growth environment. Interested in Applying? If you'd like to apply, click apply , or contact Jack at Four Squared Recruitment on or to discuss the role in more detail.
Freightserve recruitment are looking for a Business Development Manager for a well-established Freight Forwarder. The role is based in the Sunbury-on-Thames area. Duties:- Meeting with clients virtually or during sales visits Building up suspects and converting them to prospects Profiling customers Demonstrating and presenting products Hunting for new business Managing and growing existing clients Managing sales leads program Maintaining accurate sales records Attending trade exhibitions, conferences & meetings Reviewing sales performance Negotiating contracts with customers and closing the contract Working towards monthly or annual targets. Requirements:- - Field sales experience in freight forwarding - Ability to sales all products including Air, Ocean and Roadfreight - Strong field sales experience. As an agency we are fast becoming the number one Freight recruitment specialist. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry
Mar 21, 2026
Full time
Freightserve recruitment are looking for a Business Development Manager for a well-established Freight Forwarder. The role is based in the Sunbury-on-Thames area. Duties:- Meeting with clients virtually or during sales visits Building up suspects and converting them to prospects Profiling customers Demonstrating and presenting products Hunting for new business Managing and growing existing clients Managing sales leads program Maintaining accurate sales records Attending trade exhibitions, conferences & meetings Reviewing sales performance Negotiating contracts with customers and closing the contract Working towards monthly or annual targets. Requirements:- - Field sales experience in freight forwarding - Ability to sales all products including Air, Ocean and Roadfreight - Strong field sales experience. As an agency we are fast becoming the number one Freight recruitment specialist. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry
Field Sales Representative Hand Tools Job Title: Field Sales Representative Hand Tools Industry Sector: Area Sales Manager, Field Sales Executive, Sales Representative, Business Development Manager, Independent Builders Merchants, Plumbing Merchants, DIY & Hardware Stores, Independent Retailers, Building Products, Construction, Hand Tools Area to be covered: South West & South Wales (must be based click apply for full job details
Mar 21, 2026
Full time
Field Sales Representative Hand Tools Job Title: Field Sales Representative Hand Tools Industry Sector: Area Sales Manager, Field Sales Executive, Sales Representative, Business Development Manager, Independent Builders Merchants, Plumbing Merchants, DIY & Hardware Stores, Independent Retailers, Building Products, Construction, Hand Tools Area to be covered: South West & South Wales (must be based click apply for full job details
Senior UI React / Java developer for Triforce Credit Project City of London Hybrid (3/2 split) 12-month FTC £750 - £1000 per day (via Umbrella) cer Financial are working alongside an international, warm and exciting bank who are based in the City of London. They are seeking a Senior UI React / Java developer for their Credit Project. The responsibilities of the candidate will include: Lead Developer for front-end trading system - building out the UI Work with Java data feeds Strong understanding of trading lifecycle and RFQ workflows Collaborate with another lead developer Execution-focused role, not managerial; supported by other UI developers Greenfield project - building a brand-new e-trading application The candidate must have : UI Developer - Front-office investment banking (sales & trading) Preference for e-trading experience Strong understanding of end-to-end trading lifecycle in FO Experience with low-latency software for traders and sales Worked on a mix of risk and sales platforms Fixed Income experience required; FX knowledge a plus; not equities or commodities Focus on Fixed income within asset class, but desirable to understand wider asset class - FX etc JavaScript/TypeScript 10+ yrs, React essential, Redux desirable Java backend 5+ yrs (Java preferred over C#) Greenfield project experience Strong experience with AG Grid
Mar 21, 2026
Contractor
Senior UI React / Java developer for Triforce Credit Project City of London Hybrid (3/2 split) 12-month FTC £750 - £1000 per day (via Umbrella) cer Financial are working alongside an international, warm and exciting bank who are based in the City of London. They are seeking a Senior UI React / Java developer for their Credit Project. The responsibilities of the candidate will include: Lead Developer for front-end trading system - building out the UI Work with Java data feeds Strong understanding of trading lifecycle and RFQ workflows Collaborate with another lead developer Execution-focused role, not managerial; supported by other UI developers Greenfield project - building a brand-new e-trading application The candidate must have : UI Developer - Front-office investment banking (sales & trading) Preference for e-trading experience Strong understanding of end-to-end trading lifecycle in FO Experience with low-latency software for traders and sales Worked on a mix of risk and sales platforms Fixed Income experience required; FX knowledge a plus; not equities or commodities Focus on Fixed income within asset class, but desirable to understand wider asset class - FX etc JavaScript/TypeScript 10+ yrs, React essential, Redux desirable Java backend 5+ yrs (Java preferred over C#) Greenfield project experience Strong experience with AG Grid
Job Title: UK Packaging Sales Manager - Rigid Box & Tins This position has now been filled, but has been left on our website as we have other similar vacancies to this on an ongoing basis that might interest you. More importantly, we have vacancies that are not advertised due to their confidential nature therefore it would certainly be in your interest to email your CV, as a word document, depending on which sector you are in, to : Head of Packaging recruitment - Greg Nelson - Head of Print recruitment - Neil Pearson - Head Paper recruitment - Gary Young - Board level, account management and all levels of sales vacancies - Our divisional heads will then email your CV internally to the consultant who specialises in your exact sector, for example a category of packaging is cartons, a category of print is print management, in fact we have over 30 specialist categories. Our specialist consultant will contact you if we have a live vacancy that matches, or contact you in the near future as soon a good match to skill set and experience becomes available. This large internationally based company is growing at an incredible rate. They have only recently established themselves in the UK and already they are generating millions of pounds of sales due to the quality and cost ratio they can offer relative to their UK based counterparts as they can manufacture themselves. They are particularly strong in printed/embossed tins and rigid boxes but they can also supply other packaging products such as pumps, bottles, closures, labels, caps & jars. They are looking for an experienced sales professional within these markets to capitalise further on their initial success, through your contacts within the relevant markets. You need to be self sufficient rather than being reliant upon a substantial back office support and this is why the basic salary is what it is. You will be home office based and your location is therefore not restricted providing you have reasonable access to the right client based geographically speaking. This is a very exciting and lucrative opportunity to join an already successful organisation at the ground floor of their launch into the UK. If you would like to apply, please do not hesitate to send me your CV and a small paragraph highlighting your knowledge and success within the markets described above to . If you have registered with us and wish to use your existing details to apply for this vacancy please login here. If you would like to register with us please click here We ask that you only apply for any of our vacancies if you are resident in the UK and you work / have recently worked in the print, packaging or paper sectors . To apply for this vacancy fill in the form below. The following fields are required. We prefer MS Word format (.doc or .docx) Being the largest recruitment company in print, packaging and paper we receive new vacancies on a daily basis. The software we use to "skill match" can "read" a word document but not a PDF. You will be considered for many more positions if your CV is in word format. The following section is OPTIONAL however if you have the time it would help tremendously in us matching you to over 300 positions (the average number we have at any one time).
Mar 21, 2026
Full time
Job Title: UK Packaging Sales Manager - Rigid Box & Tins This position has now been filled, but has been left on our website as we have other similar vacancies to this on an ongoing basis that might interest you. More importantly, we have vacancies that are not advertised due to their confidential nature therefore it would certainly be in your interest to email your CV, as a word document, depending on which sector you are in, to : Head of Packaging recruitment - Greg Nelson - Head of Print recruitment - Neil Pearson - Head Paper recruitment - Gary Young - Board level, account management and all levels of sales vacancies - Our divisional heads will then email your CV internally to the consultant who specialises in your exact sector, for example a category of packaging is cartons, a category of print is print management, in fact we have over 30 specialist categories. Our specialist consultant will contact you if we have a live vacancy that matches, or contact you in the near future as soon a good match to skill set and experience becomes available. This large internationally based company is growing at an incredible rate. They have only recently established themselves in the UK and already they are generating millions of pounds of sales due to the quality and cost ratio they can offer relative to their UK based counterparts as they can manufacture themselves. They are particularly strong in printed/embossed tins and rigid boxes but they can also supply other packaging products such as pumps, bottles, closures, labels, caps & jars. They are looking for an experienced sales professional within these markets to capitalise further on their initial success, through your contacts within the relevant markets. You need to be self sufficient rather than being reliant upon a substantial back office support and this is why the basic salary is what it is. You will be home office based and your location is therefore not restricted providing you have reasonable access to the right client based geographically speaking. This is a very exciting and lucrative opportunity to join an already successful organisation at the ground floor of their launch into the UK. If you would like to apply, please do not hesitate to send me your CV and a small paragraph highlighting your knowledge and success within the markets described above to . If you have registered with us and wish to use your existing details to apply for this vacancy please login here. If you would like to register with us please click here We ask that you only apply for any of our vacancies if you are resident in the UK and you work / have recently worked in the print, packaging or paper sectors . To apply for this vacancy fill in the form below. The following fields are required. We prefer MS Word format (.doc or .docx) Being the largest recruitment company in print, packaging and paper we receive new vacancies on a daily basis. The software we use to "skill match" can "read" a word document but not a PDF. You will be considered for many more positions if your CV is in word format. The following section is OPTIONAL however if you have the time it would help tremendously in us matching you to over 300 positions (the average number we have at any one time).
Job Description# AI Services Consultant - Job DescriptionCustomer experience is transforming through AI-driven innovation. At Zendesk, we don't just embrace this change - we lead it. Our Professional Services team is revolutionizing how we help our customers implement and adopt AI by building an AI Delivery team and methodology. As the technical and product expert for our AI-powered Resolution Platform, the AI Services Consultant role is integral to delivering quick time to value while guiding our customers through their configuration and optimization. MissionAs an AI Services Consultant at Zendesk, your mission is to provide technical solutions and remove roadblocks for your customers to drive resolutions on our AI Platform. You will act as a technical expert and trusted advisor, guiding customers through complex configurations with agility and precision. Your strong consulting skills and project management expertise will ensure seamless integration and optimization of AI solutions, driving transformative business outcomes. Overarching Objective For The Role: Accelerate customers' time to value by driving adoption and operational excellence for Zendesk AI solutions, ensuring customers realize measurable business impact from initial deployment through scale Be the customer's AI technical expert. Turn goals into the right configuration, integrations, and design choices, and remove blockers fast. Lead smooth, on-time delivery. Run projects end-to-end with clear scope, timelines, and stakeholder alignment to deliver reliably. Strategic Accountabilities Technical Expertise & Guidance: Provide expert advice on the implementation and optimization of Zendesk AI products, ensuring customers leverage the full capabilities of the technology to meet their business goals. Change Management & Training: Facilitate change management processes and deliver consultative sessions to ensure smooth adoption and integration of AI solutions within customer organizations. Successful Project Delivery: Accountable for the timely and successful delivery of AI projects, meeting or exceeding customer expectations and maintaining high standards of quality. Customer Satisfaction: Maintain high levels of customer satisfaction, contributing to customer retention and potential upsell opportunities. Cross-Functional Collaboration: Work closely with internal teams, including Customer Success and Sales, to ensure alignment on the customer's AI Roadmap and address any technical challenges that would block the customer from adopting AI. Tactical solutions for business outcomes: Ensure that AI solutions are effectively aligned with customer business goals, resulting in measurable improvements in customer experience and AI Adoption.What You'll Need to Succeed Strategic Skills & Expertise Consulting Expertise: Strong consulting skills with the ability to assess client needs, develop strategic solutions, and provide expert guidance throughout the project lifecycle. Strong Communication Skills: Excellent verbal and written communication skills, with the ability to convey complex technical concepts to non-technical stakeholders. Project Management: Oversee the planning, execution, and delivery of AI projects, ensuring they are completed on time, within scope, and meet quality standards. Technical Proficiency in AI: Deep understanding of AI technologies, particularly Zendesk AI products, with the ability to implement and optimize these solutions effectively. Agility and Adaptability: Ability to work effectively in diverse and dynamic environments, adapting to changing client needs and industry trends. Problem-Solving Abilities: Strong analytical and problem-solving skills, with the ability to identify challenges and develop innovative solutions. Continuous Learning: Commitment to staying updated on the latest AI trends and advancements, ensuring the delivery of cutting-edge solutions to clients.Qualifications Must have a minimum of 7+ years of related experience in Consulting / Professional Services Previous experience in go-to-customer/GTM roles in enterprise technology / SaaS - either customer success management, professional services/consulting, technical account management, or solutions engineering/pre-sales consulting Demonstrated experience in using adoption and health analytics to build predictive models and forecasts for churn and expansion; surface early risk signals and recommended mitigations to secure retention and growth Demonstrated experience designing and executing success plans or roadmaps that drive measurable customer outcomes Bachelor's degree in Business, Computer Science, Engineering, or related field; advanced degrees; certifications in AI strategy or project management preferred. Experience managing AI or software adoption programs with demonstrated impact on business metrics such as retention or satisfaction. Bachelor's degree in Business, Computer Science, Engineering, or related field; advanced degrees; certifications in AI strategy or project management preferred. Certifications in AI strategy or project management preferred Excellent program management and cross-functional influence skills Familiarity with emerging AI trends is a plus Ability to distill complex AI concepts for diverse audiences, especially executive stakeholdersAIAAHybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please .Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to with your specific accommodation request.
Mar 21, 2026
Full time
Job Description# AI Services Consultant - Job DescriptionCustomer experience is transforming through AI-driven innovation. At Zendesk, we don't just embrace this change - we lead it. Our Professional Services team is revolutionizing how we help our customers implement and adopt AI by building an AI Delivery team and methodology. As the technical and product expert for our AI-powered Resolution Platform, the AI Services Consultant role is integral to delivering quick time to value while guiding our customers through their configuration and optimization. MissionAs an AI Services Consultant at Zendesk, your mission is to provide technical solutions and remove roadblocks for your customers to drive resolutions on our AI Platform. You will act as a technical expert and trusted advisor, guiding customers through complex configurations with agility and precision. Your strong consulting skills and project management expertise will ensure seamless integration and optimization of AI solutions, driving transformative business outcomes. Overarching Objective For The Role: Accelerate customers' time to value by driving adoption and operational excellence for Zendesk AI solutions, ensuring customers realize measurable business impact from initial deployment through scale Be the customer's AI technical expert. Turn goals into the right configuration, integrations, and design choices, and remove blockers fast. Lead smooth, on-time delivery. Run projects end-to-end with clear scope, timelines, and stakeholder alignment to deliver reliably. Strategic Accountabilities Technical Expertise & Guidance: Provide expert advice on the implementation and optimization of Zendesk AI products, ensuring customers leverage the full capabilities of the technology to meet their business goals. Change Management & Training: Facilitate change management processes and deliver consultative sessions to ensure smooth adoption and integration of AI solutions within customer organizations. Successful Project Delivery: Accountable for the timely and successful delivery of AI projects, meeting or exceeding customer expectations and maintaining high standards of quality. Customer Satisfaction: Maintain high levels of customer satisfaction, contributing to customer retention and potential upsell opportunities. Cross-Functional Collaboration: Work closely with internal teams, including Customer Success and Sales, to ensure alignment on the customer's AI Roadmap and address any technical challenges that would block the customer from adopting AI. Tactical solutions for business outcomes: Ensure that AI solutions are effectively aligned with customer business goals, resulting in measurable improvements in customer experience and AI Adoption.What You'll Need to Succeed Strategic Skills & Expertise Consulting Expertise: Strong consulting skills with the ability to assess client needs, develop strategic solutions, and provide expert guidance throughout the project lifecycle. Strong Communication Skills: Excellent verbal and written communication skills, with the ability to convey complex technical concepts to non-technical stakeholders. Project Management: Oversee the planning, execution, and delivery of AI projects, ensuring they are completed on time, within scope, and meet quality standards. Technical Proficiency in AI: Deep understanding of AI technologies, particularly Zendesk AI products, with the ability to implement and optimize these solutions effectively. Agility and Adaptability: Ability to work effectively in diverse and dynamic environments, adapting to changing client needs and industry trends. Problem-Solving Abilities: Strong analytical and problem-solving skills, with the ability to identify challenges and develop innovative solutions. Continuous Learning: Commitment to staying updated on the latest AI trends and advancements, ensuring the delivery of cutting-edge solutions to clients.Qualifications Must have a minimum of 7+ years of related experience in Consulting / Professional Services Previous experience in go-to-customer/GTM roles in enterprise technology / SaaS - either customer success management, professional services/consulting, technical account management, or solutions engineering/pre-sales consulting Demonstrated experience in using adoption and health analytics to build predictive models and forecasts for churn and expansion; surface early risk signals and recommended mitigations to secure retention and growth Demonstrated experience designing and executing success plans or roadmaps that drive measurable customer outcomes Bachelor's degree in Business, Computer Science, Engineering, or related field; advanced degrees; certifications in AI strategy or project management preferred. Experience managing AI or software adoption programs with demonstrated impact on business metrics such as retention or satisfaction. Bachelor's degree in Business, Computer Science, Engineering, or related field; advanced degrees; certifications in AI strategy or project management preferred. Certifications in AI strategy or project management preferred Excellent program management and cross-functional influence skills Familiarity with emerging AI trends is a plus Ability to distill complex AI concepts for diverse audiences, especially executive stakeholdersAIAAHybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please .Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to with your specific accommodation request.
We are seeking an experienced and driven Fire Detection & Alarm Manager to oversee the delivery, performance, and continuous improvement of our fire alarm services. The ideal candidate will have end-to-end industry experience-from system design and commissioning to service management, estimating, sales, and technical consultancy click apply for full job details
Mar 21, 2026
Full time
We are seeking an experienced and driven Fire Detection & Alarm Manager to oversee the delivery, performance, and continuous improvement of our fire alarm services. The ideal candidate will have end-to-end industry experience-from system design and commissioning to service management, estimating, sales, and technical consultancy click apply for full job details
Handle Recruitment is seeking a Training Specialist to join our client's household brand supporting their Education & Advocacy function. West London Hybrid - Minimum 2 Days in Office (Field-Based Role) Up to £35,000 based on experience Job Summary Support the Education & Advocacy Manager in elevating store performance and customer experience by designing and delivering impactful product and sales training programmes. This role will increase the volume and quality of training initiatives across the year, driving improved advocacy, engagement, and sales performance. Key Responsibilities Training Delivery & Events: Host engaging training seminars for internal teams and Retail Sales Assistants (RSAs). Support Area Managers with territory-based initiatives and assist at retailer and consumer events as a brand ambassador. Programme Development: Design, develop, and deliver training programmes for Retail Sales Assistants, own store sales teams, delivery teams, and head office staff. Create compelling presentations, manuals, and visual materials. Planning & Coordination: Plan and organise training seminars, including travel and accommodation logistics. Support the management of head office training events. Digital & Content Management: Manage and maintain the training app used by retail and internal teams, ensuring content remains accurate and engaging. Analysis & Reporting: Analyse mystery shop results and performance data to identify advocacy and training gaps. Provide recommendations and measure programme impact through reporting on attendance, feedback, and outcomes. Additional Duties: Support ad-hoc projects as required by the Education & Advocacy Manager. Skills & Experience Experience delivering product and sales training presentations Strong communication and presentation skills Ability to design engaging training materials Organised, proactive, and adaptable Confident working with varied audiences Creative thinker with fresh ideas Passion for helping others learn and develop Reporting & Location Reports to the Education & Advocacy Manager Minimum 2 days office-based, with the remainder field-based UK and international travel required Flexible working required in line with training schedules Benefits KPI-based bonus 25 days holiday Life insurance & contributory pension Private medical insurance Team-building, social events, staff purchase scheme, early Friday finishes Training and career development Apply below today to proceed your application! Handle actively welcomes applicants from under-represented backgrounds - we pride ourselves on attracting the best talent for every opportunity through a commitment to equality, diversity and inclusion.
Mar 21, 2026
Full time
Handle Recruitment is seeking a Training Specialist to join our client's household brand supporting their Education & Advocacy function. West London Hybrid - Minimum 2 Days in Office (Field-Based Role) Up to £35,000 based on experience Job Summary Support the Education & Advocacy Manager in elevating store performance and customer experience by designing and delivering impactful product and sales training programmes. This role will increase the volume and quality of training initiatives across the year, driving improved advocacy, engagement, and sales performance. Key Responsibilities Training Delivery & Events: Host engaging training seminars for internal teams and Retail Sales Assistants (RSAs). Support Area Managers with territory-based initiatives and assist at retailer and consumer events as a brand ambassador. Programme Development: Design, develop, and deliver training programmes for Retail Sales Assistants, own store sales teams, delivery teams, and head office staff. Create compelling presentations, manuals, and visual materials. Planning & Coordination: Plan and organise training seminars, including travel and accommodation logistics. Support the management of head office training events. Digital & Content Management: Manage and maintain the training app used by retail and internal teams, ensuring content remains accurate and engaging. Analysis & Reporting: Analyse mystery shop results and performance data to identify advocacy and training gaps. Provide recommendations and measure programme impact through reporting on attendance, feedback, and outcomes. Additional Duties: Support ad-hoc projects as required by the Education & Advocacy Manager. Skills & Experience Experience delivering product and sales training presentations Strong communication and presentation skills Ability to design engaging training materials Organised, proactive, and adaptable Confident working with varied audiences Creative thinker with fresh ideas Passion for helping others learn and develop Reporting & Location Reports to the Education & Advocacy Manager Minimum 2 days office-based, with the remainder field-based UK and international travel required Flexible working required in line with training schedules Benefits KPI-based bonus 25 days holiday Life insurance & contributory pension Private medical insurance Team-building, social events, staff purchase scheme, early Friday finishes Training and career development Apply below today to proceed your application! Handle actively welcomes applicants from under-represented backgrounds - we pride ourselves on attracting the best talent for every opportunity through a commitment to equality, diversity and inclusion.
We help the world Be Everyday Ready . Today's threatscape is relentless. So are we. At Cyderes, we specialize in building practical IAM, exposure management, and risk programs, and stopping active threats fast with MDR that works with your existing security tools - all augmented by AI and driven by seasoned operators. Our tireless global team is laser-focused on cybersecurity, arming organizations with the people, platforms, and perspectives they need to conquer whatever tomorrow throws their way. About the Role The Principal Consultant, IGA will play a critical leadership role in delivering Identity Governance and Administration (IGA) solutions while guiding and mentoring a team of consultants across multiple client engagements. The successful candidate will serve as a trusted advisor to customers, providing strategic guidance and subject matter expertise across the broader Identity and Access Management (IAM) domain. You will work closely with client stakeholders, security leaders, and technical teams to design, architect, and implement scalable identity governance solutions that align with business objectives and security best practices. The Principal Consultant will also be responsible for mentoring junior consultants, reviewing solution designs, and ensuring project teams follow best practices throughout the delivery lifecycle. Excellent communication skills-both written and verbal-are essential, as the role involves presenting solutions to technical and executive stakeholders, documenting architectures, and facilitating workshops with clients. In addition to technical expertise, the Principal Consultant will contribute to thought leadership, delivery excellence, and continuous improvement within the practice by sharing knowledge, refining methodologies, and helping drive innovation across identity governance services. Responsibilities Serve as a product and domain expert in Identity & Access Management (IAM), with a strong focus on SailPoint solutions. Lead the technical delivery of IAM implementation projects, ensuring successful deployment and high-quality outcomes. Drive strategic IAM assessments and roadmap discussions with customers and internal stakeholders at Cyderes. Ensure technical designs align with customer requirements, use cases, and best practices. Support pre sales activities, including developing client focused proposals and leading technical proofs of concept (PoCs). Collaborate closely with Project Services and/or Engagement Managers to identify, prioritize, and catalog technical requirements, and map them to project use cases and sprint plans. Identify, qualify, and help develop new and existing customer opportunities. Build and maintain strong relationships with both technical and business stakeholders. Mentor and coach junior consultants, supporting their professional growth and project success. Share best practices and knowledge with the team to strengthen and evolve the IAM Center of Excellence. Requirements 10+ years of experience in consulting and Identity & Access Management (IAM). 6+ years of hands on experience designing and deploying SailPoint solutions. Experience with large scale implementations supporting 50K+ users. Strong experience developing complex lifecycle workflows and custom connectors. Experience onboarding applications with automated provisioning. Skilled in configuring custom reports and dashboards. Experience with role mining and implementing RBAC/ABAC models. 4+ years of experience leading large, strategic projects or programs in a technical leadership capacity. Experience with web technologies such as XML, SPML, Web Services (SOAP/REST), and web/application servers. Experience working with databases such as Oracle, Sybase, MSSQL, and MySQL. Bachelor's degree in IT or a related field, or equivalent technical and business experience. Strong customer engagement and technical leadership skills. Excellent problem solving and analytical abilities. Proven team player with strong interpersonal and communication (written and verbal) skills. Ability to motivate and guide teams to achieve high performance. Experience working remotely and leading virtual project teams. Ability to manage multiple projects and workstreams simultaneously. SailPoint Engineer Certification preferred; CISSP or CISM is a plus. Willingness to travel up to 30% annually. Cyderes is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to race, religion, color, sex, age, disability, sexual orientation, genetic information, national origin, or veteran status. Note: This job posting is intended for direct applicants only. We request that outside recruiters do not contact us regarding this position.
Mar 21, 2026
Full time
We help the world Be Everyday Ready . Today's threatscape is relentless. So are we. At Cyderes, we specialize in building practical IAM, exposure management, and risk programs, and stopping active threats fast with MDR that works with your existing security tools - all augmented by AI and driven by seasoned operators. Our tireless global team is laser-focused on cybersecurity, arming organizations with the people, platforms, and perspectives they need to conquer whatever tomorrow throws their way. About the Role The Principal Consultant, IGA will play a critical leadership role in delivering Identity Governance and Administration (IGA) solutions while guiding and mentoring a team of consultants across multiple client engagements. The successful candidate will serve as a trusted advisor to customers, providing strategic guidance and subject matter expertise across the broader Identity and Access Management (IAM) domain. You will work closely with client stakeholders, security leaders, and technical teams to design, architect, and implement scalable identity governance solutions that align with business objectives and security best practices. The Principal Consultant will also be responsible for mentoring junior consultants, reviewing solution designs, and ensuring project teams follow best practices throughout the delivery lifecycle. Excellent communication skills-both written and verbal-are essential, as the role involves presenting solutions to technical and executive stakeholders, documenting architectures, and facilitating workshops with clients. In addition to technical expertise, the Principal Consultant will contribute to thought leadership, delivery excellence, and continuous improvement within the practice by sharing knowledge, refining methodologies, and helping drive innovation across identity governance services. Responsibilities Serve as a product and domain expert in Identity & Access Management (IAM), with a strong focus on SailPoint solutions. Lead the technical delivery of IAM implementation projects, ensuring successful deployment and high-quality outcomes. Drive strategic IAM assessments and roadmap discussions with customers and internal stakeholders at Cyderes. Ensure technical designs align with customer requirements, use cases, and best practices. Support pre sales activities, including developing client focused proposals and leading technical proofs of concept (PoCs). Collaborate closely with Project Services and/or Engagement Managers to identify, prioritize, and catalog technical requirements, and map them to project use cases and sprint plans. Identify, qualify, and help develop new and existing customer opportunities. Build and maintain strong relationships with both technical and business stakeholders. Mentor and coach junior consultants, supporting their professional growth and project success. Share best practices and knowledge with the team to strengthen and evolve the IAM Center of Excellence. Requirements 10+ years of experience in consulting and Identity & Access Management (IAM). 6+ years of hands on experience designing and deploying SailPoint solutions. Experience with large scale implementations supporting 50K+ users. Strong experience developing complex lifecycle workflows and custom connectors. Experience onboarding applications with automated provisioning. Skilled in configuring custom reports and dashboards. Experience with role mining and implementing RBAC/ABAC models. 4+ years of experience leading large, strategic projects or programs in a technical leadership capacity. Experience with web technologies such as XML, SPML, Web Services (SOAP/REST), and web/application servers. Experience working with databases such as Oracle, Sybase, MSSQL, and MySQL. Bachelor's degree in IT or a related field, or equivalent technical and business experience. Strong customer engagement and technical leadership skills. Excellent problem solving and analytical abilities. Proven team player with strong interpersonal and communication (written and verbal) skills. Ability to motivate and guide teams to achieve high performance. Experience working remotely and leading virtual project teams. Ability to manage multiple projects and workstreams simultaneously. SailPoint Engineer Certification preferred; CISSP or CISM is a plus. Willingness to travel up to 30% annually. Cyderes is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to race, religion, color, sex, age, disability, sexual orientation, genetic information, national origin, or veteran status. Note: This job posting is intended for direct applicants only. We request that outside recruiters do not contact us regarding this position.
FRENCH SELECTION (FS) Spanish speaking Sales Manager Pharma supplements Location: London Hybrid work: 3 days per week in the office Salary: OTE circa £90,000 per annum Ref: 727LT To apply using our preferred format, please visit the French Selection website, go to the vacancies page, and search job reference: 727LT The Company: A UK-based healthcare business specialising in pharmaceuticals, OTC products, vitamins and nutraceuticals, with a growing international presence. Main Duties Drive commercial growth across LATAM by managing distributors, pharmacy chains, key accounts and healthcare professionals within regulated healthcare markets. Main Duties Drive commercial growth across LATAM by managing distributors, pharmacy chains, key accounts and healthcare professionals within regulated healthcare markets. The Role • Develop and deliver regional sales and market access strategies • Manage and grow distributor networks across Latin America • Build relationships with pharmacy groups, hospitals and HCPs • Support new market entry, product registrations and launches • Oversee forecasting, pricing and regional P&L • Ensure compliance with local pharmaceutical regulations and export requirements • Work with medical, regulatory and marketing teams on campaigns and education initiatives • Monitor market trends and competitor activity • Report performance to senior leadership • International travel: % The Candidate: • Senior experience in international sales or export within pharmaceutical, OTC, nutraceutical or healthcare sectors • Proven success managing distributors in Export markets ideally LATAM • Strong knowledge of regional regulatory and compliance requirements • Experience engaging pharmacy chains, hospitals or healthcare professionals • Fluency in Spanish essential, Portuguese advantageous • Strong commercial, negotiation and strategic planning skills • Degree in Business, Life Sciences, Pharmacy or related field; MBA desirable Salary: £80,000 base salary plus 15% achievable performance bonus (OTE circa £90,000) plus benefits French Selection is a leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business across industries and services. We recruit for roles requiring German, French, Italian, Spanish, Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.
Mar 20, 2026
Full time
FRENCH SELECTION (FS) Spanish speaking Sales Manager Pharma supplements Location: London Hybrid work: 3 days per week in the office Salary: OTE circa £90,000 per annum Ref: 727LT To apply using our preferred format, please visit the French Selection website, go to the vacancies page, and search job reference: 727LT The Company: A UK-based healthcare business specialising in pharmaceuticals, OTC products, vitamins and nutraceuticals, with a growing international presence. Main Duties Drive commercial growth across LATAM by managing distributors, pharmacy chains, key accounts and healthcare professionals within regulated healthcare markets. Main Duties Drive commercial growth across LATAM by managing distributors, pharmacy chains, key accounts and healthcare professionals within regulated healthcare markets. The Role • Develop and deliver regional sales and market access strategies • Manage and grow distributor networks across Latin America • Build relationships with pharmacy groups, hospitals and HCPs • Support new market entry, product registrations and launches • Oversee forecasting, pricing and regional P&L • Ensure compliance with local pharmaceutical regulations and export requirements • Work with medical, regulatory and marketing teams on campaigns and education initiatives • Monitor market trends and competitor activity • Report performance to senior leadership • International travel: % The Candidate: • Senior experience in international sales or export within pharmaceutical, OTC, nutraceutical or healthcare sectors • Proven success managing distributors in Export markets ideally LATAM • Strong knowledge of regional regulatory and compliance requirements • Experience engaging pharmacy chains, hospitals or healthcare professionals • Fluency in Spanish essential, Portuguese advantageous • Strong commercial, negotiation and strategic planning skills • Degree in Business, Life Sciences, Pharmacy or related field; MBA desirable Salary: £80,000 base salary plus 15% achievable performance bonus (OTE circa £90,000) plus benefits French Selection is a leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business across industries and services. We recruit for roles requiring German, French, Italian, Spanish, Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.
Key Account Manager - Automotive Aftermarket Distribution Strengthening our UK sales team: Delivering and developing c class Garage Workshop Consumables programmes to vertical markets expanding across the Automotive Aftermarket is where our client excels. Their extensive experience enable MRO Workshops to efficiently and productively manage their workshop consumable usage. We are on the hunt for a Key Account Manager , National Account Manager or Senior Sales Development Executive to develop their Automotive Aftermarket distribution sector via Independent Motor Factors both car and CV and Trade Buying Groups / ITG's / VM trade parts programmes . Ideal Location - Central / South (West Midlands, Coventry, Leicester, Oxford) Good Salary Neg (Circa 55k - 60k) + Bonus + Car + Pension Our utopia: Our ideal candidate will have worked within the Automotive Aftermarket in a Senior Sales / Key Account or National Account capacity and be familiar with parts distribution & parts supply chains into the entire Automotive Aftermarket sector. Knowledge and previous experience of trading with key stakeholders within Automotive ITG's and Aftermarket Buying Groups will be a key interest on this remit. 10 Key skills: Knowledge and experience of working within the Automotive Aftermarket in a senior field based capacity or highly sales driven environment. Experience of handling ITG'S or Aftermarket Buying Groups is essential. Proven track record in delivering sales within a Senior Account Management capacity. Gravitas and ability to grab attention and present innovative ideas and solutions at board level. High level of IT literacy, particularly presentations packages and analytical capabilities via Microsoft Excel. Clear and concise communication skills written and verbally. Professional outlook able to maintain and develop personal integrity with customers and internal stakeholders. Highly organised with solid work ethic approaching tasks tenaciously. Flexible to travel covering an expansive region and overnight as required. Smart in appearance, punctual able to create excellent 1st impressions. Meet the employer sessions: Online screen interviews will be conducted by our exclusive recruitment partner Glen Shepherd via our "meet the employer" sessions. Please call Glen for an initial conversation on (phone number removed) or email with your CV detailing how your experience meets with the above. We are hiring NOW so don't delay. JOB REF: 4308GS Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know - we're here to support you.
Mar 20, 2026
Full time
Key Account Manager - Automotive Aftermarket Distribution Strengthening our UK sales team: Delivering and developing c class Garage Workshop Consumables programmes to vertical markets expanding across the Automotive Aftermarket is where our client excels. Their extensive experience enable MRO Workshops to efficiently and productively manage their workshop consumable usage. We are on the hunt for a Key Account Manager , National Account Manager or Senior Sales Development Executive to develop their Automotive Aftermarket distribution sector via Independent Motor Factors both car and CV and Trade Buying Groups / ITG's / VM trade parts programmes . Ideal Location - Central / South (West Midlands, Coventry, Leicester, Oxford) Good Salary Neg (Circa 55k - 60k) + Bonus + Car + Pension Our utopia: Our ideal candidate will have worked within the Automotive Aftermarket in a Senior Sales / Key Account or National Account capacity and be familiar with parts distribution & parts supply chains into the entire Automotive Aftermarket sector. Knowledge and previous experience of trading with key stakeholders within Automotive ITG's and Aftermarket Buying Groups will be a key interest on this remit. 10 Key skills: Knowledge and experience of working within the Automotive Aftermarket in a senior field based capacity or highly sales driven environment. Experience of handling ITG'S or Aftermarket Buying Groups is essential. Proven track record in delivering sales within a Senior Account Management capacity. Gravitas and ability to grab attention and present innovative ideas and solutions at board level. High level of IT literacy, particularly presentations packages and analytical capabilities via Microsoft Excel. Clear and concise communication skills written and verbally. Professional outlook able to maintain and develop personal integrity with customers and internal stakeholders. Highly organised with solid work ethic approaching tasks tenaciously. Flexible to travel covering an expansive region and overnight as required. Smart in appearance, punctual able to create excellent 1st impressions. Meet the employer sessions: Online screen interviews will be conducted by our exclusive recruitment partner Glen Shepherd via our "meet the employer" sessions. Please call Glen for an initial conversation on (phone number removed) or email with your CV detailing how your experience meets with the above. We are hiring NOW so don't delay. JOB REF: 4308GS Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know - we're here to support you.
Business Development Manager (Construction) Salary: £30K - £50K OTE (DOE) Location: Bristol, Field-based Contract: Full-time, Permanent The Role We are looking for an experienced Business Development Manager to grow our hire business in your territory. You'll focus on new business development, managing key accounts and building long-term customer relationships in the plant hire sector. Key Responsibilities: Develop new hire business and grow existing accounts Conduct customer visits and site meetings Prepare quotations, negotiate rates, and close agreements Achieve and exceed sales targets and KPIs About You: Experience in tool, plant, or equipment hire Strong knowledge of construction and hire markets Excellent communication, negotiation, and relationship-building skills Self-motivated and results-driven Full UK driving licence What We Offer: Competitive salary bonus structure Electric company car (save on tax), laptop, mobile, healthcare, insurance Career progression within a growing business Supportive management and established depot network Apply If this role sounds of interest, please click apply to send your CV or contact Kirk Pertemps, Bristol.
Mar 20, 2026
Full time
Business Development Manager (Construction) Salary: £30K - £50K OTE (DOE) Location: Bristol, Field-based Contract: Full-time, Permanent The Role We are looking for an experienced Business Development Manager to grow our hire business in your territory. You'll focus on new business development, managing key accounts and building long-term customer relationships in the plant hire sector. Key Responsibilities: Develop new hire business and grow existing accounts Conduct customer visits and site meetings Prepare quotations, negotiate rates, and close agreements Achieve and exceed sales targets and KPIs About You: Experience in tool, plant, or equipment hire Strong knowledge of construction and hire markets Excellent communication, negotiation, and relationship-building skills Self-motivated and results-driven Full UK driving licence What We Offer: Competitive salary bonus structure Electric company car (save on tax), laptop, mobile, healthcare, insurance Career progression within a growing business Supportive management and established depot network Apply If this role sounds of interest, please click apply to send your CV or contact Kirk Pertemps, Bristol.
Get Staffed Online Recruitment Limited
Winchester, Hampshire
Account Manager Client Services and Commercial Ownership £40,000 £45,000 + commission Full-Time Hybrid (3 days in office) Our client is an established creative and marketing agency, looking for an Account Manager who can really look after clients not just field requests and pass them on, but build proper relationships, understand what they're trying to achieve, and help them get there. You'll be the main point of contact, taking responsibility for scope, clarity, commercial health and growth. You'll work with Project Managers to ensure work stays on track and sensibly priced, but just as importantly, you'll be someone clients trust and enjoy working with. This new role is integral in their agency. If you care about client success as much as project delivery, you'll probably feel at home here. You'll probably be right for this if you: Have creative agency experience in this role. Are comfortable talking about scope and money. Like clarity, structure and doing things well. Want to own accounts, not just support them. What you'll get: £40k £45k + commission Flexible working Training budget Dog-friendly office Spotify Duo Yoga Wednesdays Team socials Interested? Apply now!
Mar 20, 2026
Full time
Account Manager Client Services and Commercial Ownership £40,000 £45,000 + commission Full-Time Hybrid (3 days in office) Our client is an established creative and marketing agency, looking for an Account Manager who can really look after clients not just field requests and pass them on, but build proper relationships, understand what they're trying to achieve, and help them get there. You'll be the main point of contact, taking responsibility for scope, clarity, commercial health and growth. You'll work with Project Managers to ensure work stays on track and sensibly priced, but just as importantly, you'll be someone clients trust and enjoy working with. This new role is integral in their agency. If you care about client success as much as project delivery, you'll probably feel at home here. You'll probably be right for this if you: Have creative agency experience in this role. Are comfortable talking about scope and money. Like clarity, structure and doing things well. Want to own accounts, not just support them. What you'll get: £40k £45k + commission Flexible working Training budget Dog-friendly office Spotify Duo Yoga Wednesdays Team socials Interested? Apply now!
White Recruitment Construction
Newcastle Upon Tyne, Tyne And Wear
An opportunity has arisen for an Area Sales Manager to join a market-leading air handling manufacturer during a period of sustained growth. This is a field-based, project-led role focused on specification-driven work within the commercial building services sector. The role requires a hands-on, field-based approach with responsibility for developing specification-led projects and managing key accounts across the region. Regional Coverage Postcodes: NE, DH, SR, TS, DL, BD, HG, YO, LS, HD, WF, S, DN, HU What You'll Be Doing Managing and developing sales activity across a defined regional patch Building strong relationships with consulting engineers to influence specifications at design stage Supporting M&E contractors from tender through to order placement Providing technical input and practical, commercially sound solutions aligned to project requirements Preparing and issuing quotations and technical submissions Attending client meetings, design reviews, and site visits Managing opportunities through the full project lifecycle Maintaining accurate CRM data, forecasts, and pipeline reporting Package OTE up to £90,000 Basic salary up to £60,000, depending on experience Commission: 1% of all orders Company car or car allowance Fuel card and all business expenses covered Benefits package included WR HVAC M&E are recruitment partner for HVAC jobs. Our customers include a range of large and small M&E companies, manufacturers and suppliers of heating, ventilation, air conditioning and refrigeration equipment. We recruit UK wide for sales, management and technical jobs. WR is acting as an Employment Agency in relation to this vacancy.
Mar 20, 2026
Full time
An opportunity has arisen for an Area Sales Manager to join a market-leading air handling manufacturer during a period of sustained growth. This is a field-based, project-led role focused on specification-driven work within the commercial building services sector. The role requires a hands-on, field-based approach with responsibility for developing specification-led projects and managing key accounts across the region. Regional Coverage Postcodes: NE, DH, SR, TS, DL, BD, HG, YO, LS, HD, WF, S, DN, HU What You'll Be Doing Managing and developing sales activity across a defined regional patch Building strong relationships with consulting engineers to influence specifications at design stage Supporting M&E contractors from tender through to order placement Providing technical input and practical, commercially sound solutions aligned to project requirements Preparing and issuing quotations and technical submissions Attending client meetings, design reviews, and site visits Managing opportunities through the full project lifecycle Maintaining accurate CRM data, forecasts, and pipeline reporting Package OTE up to £90,000 Basic salary up to £60,000, depending on experience Commission: 1% of all orders Company car or car allowance Fuel card and all business expenses covered Benefits package included WR HVAC M&E are recruitment partner for HVAC jobs. Our customers include a range of large and small M&E companies, manufacturers and suppliers of heating, ventilation, air conditioning and refrigeration equipment. We recruit UK wide for sales, management and technical jobs. WR is acting as an Employment Agency in relation to this vacancy.
Operations Manager Location: Kettering, Northamptonshire Salary: Up to £50,000 per annum (DOE) Hours: 37.5 hours per week Benefits 25-30 days annual leave (service related) Life assurance Group personal pension Income protection Free on-site parking Flexible working hours Potential for international travel The Company Our client is a long-established and highly respected UK-based engineering and manufacturing business with over 100 years of heritage. Originally founded to set technical standards within a specialist manufacturing sector, the organisation has evolved into a global provider of high-quality testing equipment and technical solutions. Operating from a modern manufacturing facility in Northamptonshire, the business designs, manufactures and exports precision physical testing machinery to leading brands worldwide, supporting quality and performance standards across multiple industries. The Role The Operations Manager will take full responsibility for the end-to-end coordination of production, service, logistics and operational delivery. The focus of the role is to ensure customer commitments are achieved on time, to the required quality standards and within agreed margin expectations. This is a hands-on leadership role requiring a strong engineering background, proven production management experience and sound commercial awareness. The successful candidate will act as the key link between engineering, production, sales and customers, ensuring that sold projects are delivered profitably, efficiently and reliably. The role also includes a customer-facing element and will contribute operational and technical insight into business development and strategic marketing activities. Key Responsibilities Operational Delivery & Planning Own and continuously improve end-to-end delivery performance from order acceptance through to shipment, installation, commissioning and service Lead integrated planning across sales, engineering, production, service and procurement to ensure clear visibility of priorities, capacity and risk Act as escalation point for delivery issues, ensuring early communication and effective mitigation Production & Service Oversight Lead and support team leaders across: Mechanical production and assembly Electrical build, calibration and commissioning Global service and technical support Logistics and order fulfilment Ensure all production, calibration and service activities follow agreed processes and quality standards Maintain clear logging and escalation processes for design, supplier or manufacturing defects Commercial & Financial Performance Deliver financial objectives through effective operational decision-making Reduce avoidable cost leakage through improved planning, sourcing feedback and make-versus-buy decisions Collaborate closely with Sales, Engineering and Procurement to ensure commercially robust project delivery Report on operational financial performance against budget Customer & Market Engagement Act as senior operational contact for key customers, reinforcing confidence in delivery and service performance Support the development of service offerings, training, upgrades and aftermarket opportunities Provide operational and technical input into marketing materials and product positioning Leadership & Team Development Lead, coach and develop team leaders to improve planning discipline, accountability and performance Promote a commercially aware and customer-focused culture across production and service teams Support skills development, training documentation and succession planning Continuous Improvement Improve operational consistency while maintaining a pragmatic, non-bureaucratic approach Ensure effective feedback loops between production, service and engineering teams Drive ongoing operational efficiency and process improvements About You Essential Engineering background (mechanical and/or electrical) Proven experience in production or operations management within a manufacturing environment Experience leading technical or production teams Strong planning, coordination and problem-solving skills Commercial awareness with understanding of margin and cost control Confident communicator, comfortable engaging with both internal teams and customers Experience working within a low-volume, high-value manufacturing environment Desirable Experience within test equipment, machinery or capital equipment manufacturing Exposure to commissioning, calibration or field service operations Customer-facing or account support experience Involvement in product development or business development activities Knowledge of CE/UKCA or regulated machinery environments Experience managing subcontract manufacturing
Mar 20, 2026
Full time
Operations Manager Location: Kettering, Northamptonshire Salary: Up to £50,000 per annum (DOE) Hours: 37.5 hours per week Benefits 25-30 days annual leave (service related) Life assurance Group personal pension Income protection Free on-site parking Flexible working hours Potential for international travel The Company Our client is a long-established and highly respected UK-based engineering and manufacturing business with over 100 years of heritage. Originally founded to set technical standards within a specialist manufacturing sector, the organisation has evolved into a global provider of high-quality testing equipment and technical solutions. Operating from a modern manufacturing facility in Northamptonshire, the business designs, manufactures and exports precision physical testing machinery to leading brands worldwide, supporting quality and performance standards across multiple industries. The Role The Operations Manager will take full responsibility for the end-to-end coordination of production, service, logistics and operational delivery. The focus of the role is to ensure customer commitments are achieved on time, to the required quality standards and within agreed margin expectations. This is a hands-on leadership role requiring a strong engineering background, proven production management experience and sound commercial awareness. The successful candidate will act as the key link between engineering, production, sales and customers, ensuring that sold projects are delivered profitably, efficiently and reliably. The role also includes a customer-facing element and will contribute operational and technical insight into business development and strategic marketing activities. Key Responsibilities Operational Delivery & Planning Own and continuously improve end-to-end delivery performance from order acceptance through to shipment, installation, commissioning and service Lead integrated planning across sales, engineering, production, service and procurement to ensure clear visibility of priorities, capacity and risk Act as escalation point for delivery issues, ensuring early communication and effective mitigation Production & Service Oversight Lead and support team leaders across: Mechanical production and assembly Electrical build, calibration and commissioning Global service and technical support Logistics and order fulfilment Ensure all production, calibration and service activities follow agreed processes and quality standards Maintain clear logging and escalation processes for design, supplier or manufacturing defects Commercial & Financial Performance Deliver financial objectives through effective operational decision-making Reduce avoidable cost leakage through improved planning, sourcing feedback and make-versus-buy decisions Collaborate closely with Sales, Engineering and Procurement to ensure commercially robust project delivery Report on operational financial performance against budget Customer & Market Engagement Act as senior operational contact for key customers, reinforcing confidence in delivery and service performance Support the development of service offerings, training, upgrades and aftermarket opportunities Provide operational and technical input into marketing materials and product positioning Leadership & Team Development Lead, coach and develop team leaders to improve planning discipline, accountability and performance Promote a commercially aware and customer-focused culture across production and service teams Support skills development, training documentation and succession planning Continuous Improvement Improve operational consistency while maintaining a pragmatic, non-bureaucratic approach Ensure effective feedback loops between production, service and engineering teams Drive ongoing operational efficiency and process improvements About You Essential Engineering background (mechanical and/or electrical) Proven experience in production or operations management within a manufacturing environment Experience leading technical or production teams Strong planning, coordination and problem-solving skills Commercial awareness with understanding of margin and cost control Confident communicator, comfortable engaging with both internal teams and customers Experience working within a low-volume, high-value manufacturing environment Desirable Experience within test equipment, machinery or capital equipment manufacturing Exposure to commissioning, calibration or field service operations Customer-facing or account support experience Involvement in product development or business development activities Knowledge of CE/UKCA or regulated machinery environments Experience managing subcontract manufacturing
Field Sales Executive Automotive Aftermarket - Full Training Provided Location: Ideally based in South Wales, including Cardiff, Swansea, Newport, Llandudno, Shrewsbury Salary: 25K basic (OTE 35K) + Bonus + Company Car + 24 days Leave (inc BH 32 days total) + Pension + Benefits + Hours: Monday to Friday (NO Weekends) I am currently looking for a Field Sales Executive to join a market-leading company supplying specialist products into the automotive aftermarket. This opportunity would suit an experienced Field Sales Executive with aftermarket experience , or a successful field sales professional from another sector looking for a new challenge. This role is also an excellent next step for a high-performing Internal Sales or Telesales professional ready to progress their career into a field-based sales role . Joining this market leading businesses in the Automotive Aftermarket can offer great earning potential, ongoing support, ongoing training, personal development, supportive work colleagues and realistic career or further development. What You'll Be Doing: Visiting bodyshops, garages, and repair centres across your region Demonstrating cutting-edge refinishing, paint, and repair products Talking to technicians, bodyshop managers, and paint pros Promoting new lines and helping customers find the best solutions Building long-term relationships with fellow car enthusiasts Who We're Looking For: Someone with a strong interest in cars, car bodywork, or accident repair Ideally hands-on - maybe from a bodyshop or mechanical background Confident communicator who enjoys talking to people Sales experience is great, but not essential - we'll train you! Full UK driving licence is essential Register Your Interest Interested in starting a rewarding sales career with full training and progression? Send your CV to Robert Cox, Glen Callum Associates Ltd: / (phone number removed) Glen Callum Associates Ltd - Automotive Aftermarket Recruitment Specialists JOB REF: 4298RCA Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know - we're here to support you. Applicants must be eligible to work in the UK. We are unable to offer sponsorship.
Mar 20, 2026
Full time
Field Sales Executive Automotive Aftermarket - Full Training Provided Location: Ideally based in South Wales, including Cardiff, Swansea, Newport, Llandudno, Shrewsbury Salary: 25K basic (OTE 35K) + Bonus + Company Car + 24 days Leave (inc BH 32 days total) + Pension + Benefits + Hours: Monday to Friday (NO Weekends) I am currently looking for a Field Sales Executive to join a market-leading company supplying specialist products into the automotive aftermarket. This opportunity would suit an experienced Field Sales Executive with aftermarket experience , or a successful field sales professional from another sector looking for a new challenge. This role is also an excellent next step for a high-performing Internal Sales or Telesales professional ready to progress their career into a field-based sales role . Joining this market leading businesses in the Automotive Aftermarket can offer great earning potential, ongoing support, ongoing training, personal development, supportive work colleagues and realistic career or further development. What You'll Be Doing: Visiting bodyshops, garages, and repair centres across your region Demonstrating cutting-edge refinishing, paint, and repair products Talking to technicians, bodyshop managers, and paint pros Promoting new lines and helping customers find the best solutions Building long-term relationships with fellow car enthusiasts Who We're Looking For: Someone with a strong interest in cars, car bodywork, or accident repair Ideally hands-on - maybe from a bodyshop or mechanical background Confident communicator who enjoys talking to people Sales experience is great, but not essential - we'll train you! Full UK driving licence is essential Register Your Interest Interested in starting a rewarding sales career with full training and progression? Send your CV to Robert Cox, Glen Callum Associates Ltd: / (phone number removed) Glen Callum Associates Ltd - Automotive Aftermarket Recruitment Specialists JOB REF: 4298RCA Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know - we're here to support you. Applicants must be eligible to work in the UK. We are unable to offer sponsorship.
Relationship Manager - Bridging Finance Location: Farringdon, London (Office Based) Salary: Competitive Basic + Monthly Commission (Uncapped) Job Type: Full Time, Permanent Relationship Manager - Bridging Finance We are working with a well-established and well-funded specialist lender looking to appoint a driven Relationship Manager - Bridging Finance to join their growing London team. This is an excellent opportunity for a commercially minded Relationship Manager - Bridging Finance who enjoys building broker relationships, supporting deal flow and generating new business within the short-term property lending market. With solid funding lines, clear lending parameters and a competitive proposition, this is a platform where a strong Relationship Manager - Bridging Finance can genuinely maximise earnings. The Role - Relationship Manager - Bridging Finance As a Relationship Manager - Bridging Finance , you will be office-based in Farringdon, managing and developing broker relationships primarily over the phone, while also supporting field-based Business Development Managers. You will play a key role in originating new bridging finance opportunities and driving deal flow into the business. Key Responsibilities: Managing and developing relationships with active bridging finance brokers Proactively originating new business opportunities Supporting field-based BDMs with deal progression and broker engagement Discussing new enquiries and assessing deal suitability Packaging and presenting opportunities internally Maintaining regular contact with introducers to maximise repeat business Attending meetings, networking events and industry functions when required Working closely with underwriting and credit teams to ensure smooth completions Monitoring pipeline activity and driving cases through to completion This is a commercially focused role with real opportunity to influence revenue. What We're Looking For To be considered for this Relationship Manager - Bridging Finance position, you should have: Experience within bridging finance or specialist property lending Proven ability to manage broker relationships Strong telephone-based relationship management skills A commercial mindset with the ability to spot and convert opportunities Confidence discussing complex property transactions Drive, energy and a hunger to earn commission Previous experience as an Internal BDM, Relationship Manager or Telephone BDM within bridging finance would be highly advantageous. Salary & Commission Competitive basic salary Monthly commission paid on deals introduced Uncapped earning potential Clear and transparent commission structure High performers will be rewarded accordingly. Why Join? Established lender with strong market presence Solid funding lines and clear credit appetite Competitive and flexible lending proposition Monthly commission payments Genuine progression opportunities into senior sales or field-based roles Stable, growth-focused leadership team This is a business that combines stability with ambition - ideal for a Relationship Manager looking to step up and grow within bridging finance. If you are an ambitious Relationship Manager - Bridging Finance ready to maximise earnings within a well-funded and expanding lender, apply now for immediate consideration.
Mar 20, 2026
Full time
Relationship Manager - Bridging Finance Location: Farringdon, London (Office Based) Salary: Competitive Basic + Monthly Commission (Uncapped) Job Type: Full Time, Permanent Relationship Manager - Bridging Finance We are working with a well-established and well-funded specialist lender looking to appoint a driven Relationship Manager - Bridging Finance to join their growing London team. This is an excellent opportunity for a commercially minded Relationship Manager - Bridging Finance who enjoys building broker relationships, supporting deal flow and generating new business within the short-term property lending market. With solid funding lines, clear lending parameters and a competitive proposition, this is a platform where a strong Relationship Manager - Bridging Finance can genuinely maximise earnings. The Role - Relationship Manager - Bridging Finance As a Relationship Manager - Bridging Finance , you will be office-based in Farringdon, managing and developing broker relationships primarily over the phone, while also supporting field-based Business Development Managers. You will play a key role in originating new bridging finance opportunities and driving deal flow into the business. Key Responsibilities: Managing and developing relationships with active bridging finance brokers Proactively originating new business opportunities Supporting field-based BDMs with deal progression and broker engagement Discussing new enquiries and assessing deal suitability Packaging and presenting opportunities internally Maintaining regular contact with introducers to maximise repeat business Attending meetings, networking events and industry functions when required Working closely with underwriting and credit teams to ensure smooth completions Monitoring pipeline activity and driving cases through to completion This is a commercially focused role with real opportunity to influence revenue. What We're Looking For To be considered for this Relationship Manager - Bridging Finance position, you should have: Experience within bridging finance or specialist property lending Proven ability to manage broker relationships Strong telephone-based relationship management skills A commercial mindset with the ability to spot and convert opportunities Confidence discussing complex property transactions Drive, energy and a hunger to earn commission Previous experience as an Internal BDM, Relationship Manager or Telephone BDM within bridging finance would be highly advantageous. Salary & Commission Competitive basic salary Monthly commission paid on deals introduced Uncapped earning potential Clear and transparent commission structure High performers will be rewarded accordingly. Why Join? Established lender with strong market presence Solid funding lines and clear credit appetite Competitive and flexible lending proposition Monthly commission payments Genuine progression opportunities into senior sales or field-based roles Stable, growth-focused leadership team This is a business that combines stability with ambition - ideal for a Relationship Manager looking to step up and grow within bridging finance. If you are an ambitious Relationship Manager - Bridging Finance ready to maximise earnings within a well-funded and expanding lender, apply now for immediate consideration.
Role overview: Sales Manager Macclesfield Currys, Macclesfield Permanent Full Time Up to £32,000 depending on experience plus bonus At Currys were united by one passion: to help everyone enjoy amazing technology.As the UKs best-known retailer of tech, were proud of the service our customers receive and its all down to our team of 25,000 caring and committed colleagues click apply for full job details
Mar 20, 2026
Full time
Role overview: Sales Manager Macclesfield Currys, Macclesfield Permanent Full Time Up to £32,000 depending on experience plus bonus At Currys were united by one passion: to help everyone enjoy amazing technology.As the UKs best-known retailer of tech, were proud of the service our customers receive and its all down to our team of 25,000 caring and committed colleagues click apply for full job details
Build exceptional advisers. Shape better client outcomes. Leave a lasting legacy. Regional Adviser Manager Hybrid / Remote Yorkshire Up to £120,000 package This is a rare opportunity to lead at a strategic level within a national wealth management firm that is deeply invested in the long-term success of its advisers and the clients they serve. We are seeking an Adviser Manager who is passionate about developing experienced advisers through modern coaching, performance leadership, and professional development. This role is about far more than oversight - it is about unlocking potential, raising standards, and building a high-performing community of advisers who consistently achieve more for their clients. You will lead a cohort of established Independent Financial Advisers across Yorkshire, helping them grow sustainable, high-quality advice businesses while maintaining the highest professional and regulatory standards. Through coaching, challenge, and development, you will: Create a culture of continuous improvement, professionalism, and client-first thinking Elevate adviser capability through modern coaching and performance development methodologies Enable advisers to grow organically, deepen client relationships, and deliver consistently outstanding outcomes Strengthen retention by building trust, engagement, and long-term career pathways This is not a client-facing role. It is a senior leadership position focused on people, performance, and lasting adviser success. In this role, success means: A highly engaged, stable adviser population with strong retention Advisers delivering consistently high-quality, holistic advice aligned with Consumer Duty Sustainable revenue growth driven by better planning, deeper client relationships, and stronger businesses Clear business planning, accountability, and measurable performance improvement What you'll bring You are an experienced adviser leader or senior financial services manager with the credibility to influence seasoned professionals. You will offer: A strong track record of leading and developing adviser or sales teams Confidence using data, insight, and coaching to drive performance and behaviour change Level 4 Diploma (or equivalent) and active SPS Gravitas, emotional intelligence, and a modern leadership style Why this role stands out : This firm offers scale, stability, and a long-term vision that allows you to genuinely shape adviser performance rather than simply supervise it. You will be trusted as a senior leader with real influence - partnering with executive stakeholders, shaping regional strategy, and leaving a lasting imprint on adviser quality and client outcomes.
Mar 20, 2026
Full time
Build exceptional advisers. Shape better client outcomes. Leave a lasting legacy. Regional Adviser Manager Hybrid / Remote Yorkshire Up to £120,000 package This is a rare opportunity to lead at a strategic level within a national wealth management firm that is deeply invested in the long-term success of its advisers and the clients they serve. We are seeking an Adviser Manager who is passionate about developing experienced advisers through modern coaching, performance leadership, and professional development. This role is about far more than oversight - it is about unlocking potential, raising standards, and building a high-performing community of advisers who consistently achieve more for their clients. You will lead a cohort of established Independent Financial Advisers across Yorkshire, helping them grow sustainable, high-quality advice businesses while maintaining the highest professional and regulatory standards. Through coaching, challenge, and development, you will: Create a culture of continuous improvement, professionalism, and client-first thinking Elevate adviser capability through modern coaching and performance development methodologies Enable advisers to grow organically, deepen client relationships, and deliver consistently outstanding outcomes Strengthen retention by building trust, engagement, and long-term career pathways This is not a client-facing role. It is a senior leadership position focused on people, performance, and lasting adviser success. In this role, success means: A highly engaged, stable adviser population with strong retention Advisers delivering consistently high-quality, holistic advice aligned with Consumer Duty Sustainable revenue growth driven by better planning, deeper client relationships, and stronger businesses Clear business planning, accountability, and measurable performance improvement What you'll bring You are an experienced adviser leader or senior financial services manager with the credibility to influence seasoned professionals. You will offer: A strong track record of leading and developing adviser or sales teams Confidence using data, insight, and coaching to drive performance and behaviour change Level 4 Diploma (or equivalent) and active SPS Gravitas, emotional intelligence, and a modern leadership style Why this role stands out : This firm offers scale, stability, and a long-term vision that allows you to genuinely shape adviser performance rather than simply supervise it. You will be trusted as a senior leader with real influence - partnering with executive stakeholders, shaping regional strategy, and leaving a lasting imprint on adviser quality and client outcomes.
15 Hatton Walk, Unit 19 Palace Exchange, Enfield, London EN2 6BP 27,250 Permanent Full-time To effectively manage the store, maximising sales to exceed targets. To deliver outstanding personal customer service whilst motivating and developing the store team to do the same. To maintain the highest possible standards of merchandising, housekeeping and general safety whilst adhering to, and enforcing, company policies and procedures. But, most of all MAKE PEOPLE SMILE!Through the product, the prices and the service. Leadership Setting SMART goals for the team, developing staff capability, and role modelling company best practice. Calm during periods of high customer volume and manages smooth transitions thereafter to keep the store operating to standard and to set a positive example for the store team. Displays a 'customer comes first' attitude by training and holding the store team accountable for delivering legendary customer service. Drives the implementation of company programs by directly motivating and instructing the store team. Manages with integrity, honesty and knowledge that promote the culture, values and mission of Cards Direct. Plans, identifies, communicates, and delegates appropriate responsibilities and practices to team members to ensure smooth flow of operations. Provides coaching and direction to the store team to take action and to achieve operational goals. Constantly reviews store environment and key business indicators to identify problems, concerns, and opportunities for improvement. Planning And Execution Monitors and manages store staffing levels to ensure optimal staff development and recruitment. Utilises existing tools to communicate clearly, concisely and accurately, to ensure effective store operations & merchandising standards. Business Requirements Providing functional expertise and executing functional responsibilities: Solicits customer feedback to understand customer needs and the needs of the local community. Uses all operational tools to plan for and achieve operational excellence in the store. Utilises management information tools and analyses financial reports to identify and address trends and issues in store performance. Ensures product & cash security at all times. Utilises all organisational tools to ensure compliance to the company Health & Safety policy at all times. Staff Development & Team Building Providing team members with coaching, feedback, and developmental opportunities and building effective teams: Actively manages team members by regularly providing feedback, and setting challenging goals to improve staff performance Challenges and inspires team members to achieve business results. Ensures team members adhere to legal and operational compliance requirements. Recognises and reinforces individual and team accomplishments. Utilises and demonstrates effective management principles and practices to create and maintain a successful store team resulting in an environment where team members are valued and respected. Summary of Key Experience Progressively responsible retail experience Customer service experience in a retail environment Required Knowledge, Skills and Abilities Ability to communicate clearly and concisely, both orally and in writing Ability to manage store operations independently Ability to manage effectively in a fast paced environment Ability to manage multiple situations simultaneously Ability to manage resources to ensure that established service levels are achieved at all times Interpersonal skills Organization and planning skills Strong operational skills in a customer service environment Strong leadership skills, with the ability to coach and mentor others Ability to plan and prioritize workload Ability to handle confidential and sensitive information Core Competencies Puts the customer first Has a relentless focus on the customer. Understands what the customer wants and how to best deliver the experience Works well with others Listens and communicates well with others within Cards Direct. Creates a team environment that is positive and productive Leads courageously Takes personal responsibility to do the right thing and persists in times of challenge or uncertainty. Adapts quickly to change and makes timely, thoughtful decisions. Develops continuously Continuously seek opportunities to improve self and others. Leads with trust, honesty and commitment to hire, coach and develop team members to achieve their potential. Achieves results Understands what drives overall business success and is accountable to prioritise and deliver quality results. Demonstrates knowledge of core products and processes to get results. Anticipates obstacles and takes action to prevent or minimise their impact.
Mar 20, 2026
Full time
15 Hatton Walk, Unit 19 Palace Exchange, Enfield, London EN2 6BP 27,250 Permanent Full-time To effectively manage the store, maximising sales to exceed targets. To deliver outstanding personal customer service whilst motivating and developing the store team to do the same. To maintain the highest possible standards of merchandising, housekeeping and general safety whilst adhering to, and enforcing, company policies and procedures. But, most of all MAKE PEOPLE SMILE!Through the product, the prices and the service. Leadership Setting SMART goals for the team, developing staff capability, and role modelling company best practice. Calm during periods of high customer volume and manages smooth transitions thereafter to keep the store operating to standard and to set a positive example for the store team. Displays a 'customer comes first' attitude by training and holding the store team accountable for delivering legendary customer service. Drives the implementation of company programs by directly motivating and instructing the store team. Manages with integrity, honesty and knowledge that promote the culture, values and mission of Cards Direct. Plans, identifies, communicates, and delegates appropriate responsibilities and practices to team members to ensure smooth flow of operations. Provides coaching and direction to the store team to take action and to achieve operational goals. Constantly reviews store environment and key business indicators to identify problems, concerns, and opportunities for improvement. Planning And Execution Monitors and manages store staffing levels to ensure optimal staff development and recruitment. Utilises existing tools to communicate clearly, concisely and accurately, to ensure effective store operations & merchandising standards. Business Requirements Providing functional expertise and executing functional responsibilities: Solicits customer feedback to understand customer needs and the needs of the local community. Uses all operational tools to plan for and achieve operational excellence in the store. Utilises management information tools and analyses financial reports to identify and address trends and issues in store performance. Ensures product & cash security at all times. Utilises all organisational tools to ensure compliance to the company Health & Safety policy at all times. Staff Development & Team Building Providing team members with coaching, feedback, and developmental opportunities and building effective teams: Actively manages team members by regularly providing feedback, and setting challenging goals to improve staff performance Challenges and inspires team members to achieve business results. Ensures team members adhere to legal and operational compliance requirements. Recognises and reinforces individual and team accomplishments. Utilises and demonstrates effective management principles and practices to create and maintain a successful store team resulting in an environment where team members are valued and respected. Summary of Key Experience Progressively responsible retail experience Customer service experience in a retail environment Required Knowledge, Skills and Abilities Ability to communicate clearly and concisely, both orally and in writing Ability to manage store operations independently Ability to manage effectively in a fast paced environment Ability to manage multiple situations simultaneously Ability to manage resources to ensure that established service levels are achieved at all times Interpersonal skills Organization and planning skills Strong operational skills in a customer service environment Strong leadership skills, with the ability to coach and mentor others Ability to plan and prioritize workload Ability to handle confidential and sensitive information Core Competencies Puts the customer first Has a relentless focus on the customer. Understands what the customer wants and how to best deliver the experience Works well with others Listens and communicates well with others within Cards Direct. Creates a team environment that is positive and productive Leads courageously Takes personal responsibility to do the right thing and persists in times of challenge or uncertainty. Adapts quickly to change and makes timely, thoughtful decisions. Develops continuously Continuously seek opportunities to improve self and others. Leads with trust, honesty and commitment to hire, coach and develop team members to achieve their potential. Achieves results Understands what drives overall business success and is accountable to prioritise and deliver quality results. Demonstrates knowledge of core products and processes to get results. Anticipates obstacles and takes action to prevent or minimise their impact.
