Sonder (NASDAQ: SOND) is a leading global hospitality brand, offering premium, design-forward apartments and intimate boutique hotels for the modern, savvy traveler. Founded in 2014, Sonder combines thoughtfully designed spaces with seamless, tech-enabled service - all delivered through a single, beautifully integrated experience.Our properties are located in the world's most sought-after neighborhoods, spanning 40+ markets across nine countries and three continents. Through the Sonder app, guests enjoy full control over their stay - from self check-in to 24/7 support - making every detail of travel easier, more flexible, and more inspiring.In 2024, we announced a strategic partnership with Marriott International, bringing Sonder properties to and the Marriott Bonvoy app. This integration connects our inventory and front of house and back of house systems with the world's largest travel loyalty platform - unlocking exciting new possibilities for our guests and employees.Sonder is focused on delivering amazing experiences for the modern traveler while driving smart, sustainable growth. Our team blends the agility of a tech company with the standards of a global hospitality brand - and we're building something that's reshaping the future of travel. Life at Sonder We aspire to build a workplace where employees can thrive. Our culture shapes how we make decisions, how we conduct meetings, how we communicate, and how we treat each other. It's the coordinated way in which we work that gives us a shot at achieving the epic tale we hope to be part of. Our Leadership Principles are a foundational part of our culture and they play a vital role in guiding the values and actions of our team members. Each of these principles is at the heart of what we do. Check out to find out more about our Culture and Principles.The General Manager position is one of the most impactful roles at Sonder. As the leader of Sonder, you will be responsible for ensuring the success of properties under your guidance, which includes delivering an upscale guest experience, driving growth, maximizing revenue and controlling costs to achieve strong results against key metrics, and creating a memorable guest experience that drives repeat guests. The General Manager will also build and maintain a hospitality-focused culture to deliver the Sonder vision and experience to thousands of guests. You will be responsible for consistently delivering upon financial and guest satisfaction metrics framed within our brand promise across your assigned properties within a city or across markets.If you have an entrepreneurial mindset and natural desire to get stuff done, we definitely want to hear from you. AT SONDER YOU WILL: Recruit, build and lead a dynamic team of individuals focused on authentic hospitality and efficient operations. Create, deliver, and maintain a service-oriented local team culture rooted in guest centricity, helping us to create amazing experiences Manage your assigned properties, including forecasting targets, tracking performance, and driving innovative initiatives to maximize profitability Define and execute strategic vision: translate Sonder goals into operational plans that will guide the Sonder experience at a local level Build and develop strong relationships with support departments, especially Sales, Revenue, Technology, Finance and People Services in order to communicate needs and drive change, leveraging a cross functional matrix to support local operations Build and manage relationships with landlords, asset managers, and property owners of both hotel and apartment buildings to ensure successful operating partnerships. Develop a strong understanding of the regulatory framework for the relevant country/market, ensuring compliance to the applicable rules as to Fire & Life Safety, Hotel Star systems, apartment use restrictions, property tax and local tourism tax schemes, and government reporting requirements. Overcome obstacles, solve problems, and develop a path forward through ambiguity, operating a dynamic and rapidly growing business Partner with other Sonder properties in your market or region to create and share scalable best practices WHAT WE LOOK FOR: Minimum ten (10) years of experience in hospitality, hotel operations, management, professional services or other related fields Preferred experience with managing Marriott branded hotels An analytical and data-driven decision making mentality A visible, hands-on leader with experience within a lean operating model Proven track record of leading, managing, and developing high-performing teams An ultimate team player with strong written, verbal and asynchronous communication skills Strength in building positive cross-functional relationships to accomplish goals Out-of-the-box thinker who will find creative ways to hit growth targets, yet understands our "freedom within a framework" culture Ability to thrive autonomously in an individual market while leveraging central resources and supporting effectively A productive leader who embraces and is comfortable with modern tools like Google Workspace, Slack and Asana Benefits We offer attractive employee travel perks for any Sonder location as well as health and lifestyle benefits. For eligible employees, benefits may include: Competitive compensation Medical, dental and vision insurance (where applicable) Flexible vacation Wellness and volunteering days Annual free credits and discounts to stay in Sonders Workplace flexibility (for remote-specified positions only) Learn More About Sonder Blog: Instagram: Equal Opportunity We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other classification protected by applicable state, federal or local law. Extend Hospitality To All is one of Sonder's Leadership Principles. Living up to that principle means fully embracing diversity: ensuring that all of our employees, guests, partners, and communities feel safe, respected, included, cared for, and empowered.As part of our commitment to creating a workplace open to all, we have created Sonder Circles , also known as employee resource groups. These groups aim to foster a diverse, equitable, and inclusive workplace aligned with the communities they serve. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to . Our Benefits & Perks Competitive Salaries We strive to be at or above market rates for base salaries. Stock Options Our Success is your success. Exempt employees are part of our generous equity program. Health & Well-Being Eligible employees have access to our medical, dental, life, vision, and disability insurance plan. (If applicable, depending on location) Travel Annual credits toward Sonder bookings as well as stay discounts for friends and family.
Feb 03, 2026
Full time
Sonder (NASDAQ: SOND) is a leading global hospitality brand, offering premium, design-forward apartments and intimate boutique hotels for the modern, savvy traveler. Founded in 2014, Sonder combines thoughtfully designed spaces with seamless, tech-enabled service - all delivered through a single, beautifully integrated experience.Our properties are located in the world's most sought-after neighborhoods, spanning 40+ markets across nine countries and three continents. Through the Sonder app, guests enjoy full control over their stay - from self check-in to 24/7 support - making every detail of travel easier, more flexible, and more inspiring.In 2024, we announced a strategic partnership with Marriott International, bringing Sonder properties to and the Marriott Bonvoy app. This integration connects our inventory and front of house and back of house systems with the world's largest travel loyalty platform - unlocking exciting new possibilities for our guests and employees.Sonder is focused on delivering amazing experiences for the modern traveler while driving smart, sustainable growth. Our team blends the agility of a tech company with the standards of a global hospitality brand - and we're building something that's reshaping the future of travel. Life at Sonder We aspire to build a workplace where employees can thrive. Our culture shapes how we make decisions, how we conduct meetings, how we communicate, and how we treat each other. It's the coordinated way in which we work that gives us a shot at achieving the epic tale we hope to be part of. Our Leadership Principles are a foundational part of our culture and they play a vital role in guiding the values and actions of our team members. Each of these principles is at the heart of what we do. Check out to find out more about our Culture and Principles.The General Manager position is one of the most impactful roles at Sonder. As the leader of Sonder, you will be responsible for ensuring the success of properties under your guidance, which includes delivering an upscale guest experience, driving growth, maximizing revenue and controlling costs to achieve strong results against key metrics, and creating a memorable guest experience that drives repeat guests. The General Manager will also build and maintain a hospitality-focused culture to deliver the Sonder vision and experience to thousands of guests. You will be responsible for consistently delivering upon financial and guest satisfaction metrics framed within our brand promise across your assigned properties within a city or across markets.If you have an entrepreneurial mindset and natural desire to get stuff done, we definitely want to hear from you. AT SONDER YOU WILL: Recruit, build and lead a dynamic team of individuals focused on authentic hospitality and efficient operations. Create, deliver, and maintain a service-oriented local team culture rooted in guest centricity, helping us to create amazing experiences Manage your assigned properties, including forecasting targets, tracking performance, and driving innovative initiatives to maximize profitability Define and execute strategic vision: translate Sonder goals into operational plans that will guide the Sonder experience at a local level Build and develop strong relationships with support departments, especially Sales, Revenue, Technology, Finance and People Services in order to communicate needs and drive change, leveraging a cross functional matrix to support local operations Build and manage relationships with landlords, asset managers, and property owners of both hotel and apartment buildings to ensure successful operating partnerships. Develop a strong understanding of the regulatory framework for the relevant country/market, ensuring compliance to the applicable rules as to Fire & Life Safety, Hotel Star systems, apartment use restrictions, property tax and local tourism tax schemes, and government reporting requirements. Overcome obstacles, solve problems, and develop a path forward through ambiguity, operating a dynamic and rapidly growing business Partner with other Sonder properties in your market or region to create and share scalable best practices WHAT WE LOOK FOR: Minimum ten (10) years of experience in hospitality, hotel operations, management, professional services or other related fields Preferred experience with managing Marriott branded hotels An analytical and data-driven decision making mentality A visible, hands-on leader with experience within a lean operating model Proven track record of leading, managing, and developing high-performing teams An ultimate team player with strong written, verbal and asynchronous communication skills Strength in building positive cross-functional relationships to accomplish goals Out-of-the-box thinker who will find creative ways to hit growth targets, yet understands our "freedom within a framework" culture Ability to thrive autonomously in an individual market while leveraging central resources and supporting effectively A productive leader who embraces and is comfortable with modern tools like Google Workspace, Slack and Asana Benefits We offer attractive employee travel perks for any Sonder location as well as health and lifestyle benefits. For eligible employees, benefits may include: Competitive compensation Medical, dental and vision insurance (where applicable) Flexible vacation Wellness and volunteering days Annual free credits and discounts to stay in Sonders Workplace flexibility (for remote-specified positions only) Learn More About Sonder Blog: Instagram: Equal Opportunity We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other classification protected by applicable state, federal or local law. Extend Hospitality To All is one of Sonder's Leadership Principles. Living up to that principle means fully embracing diversity: ensuring that all of our employees, guests, partners, and communities feel safe, respected, included, cared for, and empowered.As part of our commitment to creating a workplace open to all, we have created Sonder Circles , also known as employee resource groups. These groups aim to foster a diverse, equitable, and inclusive workplace aligned with the communities they serve. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to . Our Benefits & Perks Competitive Salaries We strive to be at or above market rates for base salaries. Stock Options Our Success is your success. Exempt employees are part of our generous equity program. Health & Well-Being Eligible employees have access to our medical, dental, life, vision, and disability insurance plan. (If applicable, depending on location) Travel Annual credits toward Sonder bookings as well as stay discounts for friends and family.
Senior Commercial Manager, Government & ID Job Category: Sales Support Requisition Number: SENIO001741 Apply now Posted : December 10, 2025 Full-Time Locations Showing 1 location Essential Functions Performed by the Position Lead commercial strategy and business development activities within Government & ID markets. Manage contract negotiations, tenders, and proposals with government clients, ensuring competitive and compliant submissions. Build and nurture strong relationships with key decision-makers in government organizations and ID authorities. Collaborate with sales, legal, operations, and finance teams to ensure smooth execution of contracts. Monitor and evaluate market trends, competitor activities, and regulatory developments to identify opportunities and risks. Develop pricing strategies and commercial models that optimize profitability while meeting customer needs. Oversee the bid management process, ensuring timely and high-quality responses. Provide commercial governance, ensuring adherence to company policies and government regulations. Track revenue performance, prepare forecasts, and deliver regular commercial performance reports. Mentor and support junior commercial staff to strengthen team capability. Disclaimer This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. Position Qualifications Education: Bachelor's degree in Business Administration, Economics, or related field. Experience: 8+ years of experience in commercial management, with at least 4 years in Government or ID-related markets. Proven track record in negotiating large government contracts and managing long sales cycles. Certifications/Licenses: Not mandatory; relevant certifications in contract management or business development are an advantage. Fluent in English; additional language proficiency is an asset. Knowledge, Skills, and Abilities Strong negotiation and influencing skills. Deep understanding of government procurement processes, policies, and compliance requirements. Excellent stakeholder management and relationship-building abilities. Commercial acumen with strong financial and analytical skills. Ability to lead cross-functional teams and manage complex projects. Strategic thinker with problem-solving capability. Proficiency in CRM/ERP systems and Microsoft Office Suite. Crane Authentication is an Equal Employment Opportunity organization. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability. Crane Authentication is committed to providing reasonable accommodations to individuals with disabilities.
Feb 02, 2026
Full time
Senior Commercial Manager, Government & ID Job Category: Sales Support Requisition Number: SENIO001741 Apply now Posted : December 10, 2025 Full-Time Locations Showing 1 location Essential Functions Performed by the Position Lead commercial strategy and business development activities within Government & ID markets. Manage contract negotiations, tenders, and proposals with government clients, ensuring competitive and compliant submissions. Build and nurture strong relationships with key decision-makers in government organizations and ID authorities. Collaborate with sales, legal, operations, and finance teams to ensure smooth execution of contracts. Monitor and evaluate market trends, competitor activities, and regulatory developments to identify opportunities and risks. Develop pricing strategies and commercial models that optimize profitability while meeting customer needs. Oversee the bid management process, ensuring timely and high-quality responses. Provide commercial governance, ensuring adherence to company policies and government regulations. Track revenue performance, prepare forecasts, and deliver regular commercial performance reports. Mentor and support junior commercial staff to strengthen team capability. Disclaimer This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. Position Qualifications Education: Bachelor's degree in Business Administration, Economics, or related field. Experience: 8+ years of experience in commercial management, with at least 4 years in Government or ID-related markets. Proven track record in negotiating large government contracts and managing long sales cycles. Certifications/Licenses: Not mandatory; relevant certifications in contract management or business development are an advantage. Fluent in English; additional language proficiency is an asset. Knowledge, Skills, and Abilities Strong negotiation and influencing skills. Deep understanding of government procurement processes, policies, and compliance requirements. Excellent stakeholder management and relationship-building abilities. Commercial acumen with strong financial and analytical skills. Ability to lead cross-functional teams and manage complex projects. Strategic thinker with problem-solving capability. Proficiency in CRM/ERP systems and Microsoft Office Suite. Crane Authentication is an Equal Employment Opportunity organization. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability. Crane Authentication is committed to providing reasonable accommodations to individuals with disabilities.
Fieldwork Operations Manager Leeds £36-£38k per annum My client is a nationally recognised Market Research agency with a brand-new exciting opportunity available. They are currently recruiting for a Fieldwork Operations Manager to be based in their Leeds locations. The Fieldwork Operations Manager: manages Market Research Execs & Senior Execs capacity & responsibilities, ensuring best practices and continuity of projects, team leadership in Fieldwork Operations and cross team projects, you will receive & monitor facility bookings. You will coordinate the smooth running and management of all projects, creating projects & allocate/brief Execs to carry out to completion. Duries and Responsibilities will include - Ensure the team understand fieldwork best practice and can confidentially support project teams to develop first class, efficient and effective fieldwork briefs Product preparation: Set onsite product prep processes in collaboration with Facilities Coordinator and ensure quality standards are outlined & maintained Offsite fieldwork: Develop & maintain offsite fieldwork best practice and ensure the team are capable of delivering first class fieldwork, including the management, training, and coordination of offsite/external teams Qual fieldwork: Develop & maintain Qual fieldwork best practice and ensure the team are capable of delivering first class fieldwork, including the management, training, and coordination of offsite/external teams Fieldwork roles: Develop best practice for the roles of hosting, facilitating, interviewing & product hand-outs and ensure quality standards are maintained Booking systems: Create/develop booking systems, ensure team are aware of correct use. Find alternative/more efficient ways to book equipment as required Upkeep & maintenance: Develop facility upkeep standards and foster the need to maintain these high standards at all times with the team. Develop a strong working relationship with maintenance suppliers alongside the facilities Coordinator. Recruitment & onboarding: Oversee recruitment, onboarding, training and quality standards - develop standards & processes and ensure they are being maintained Booking & payment: Develop and maintain booking & payment system ensuring the team use effectively to best practice. Ensure that internal staffing is utilised where possible prior to booking of casual support Funding, distribution & reporting: Act as platform champion, overseeing efficient use by team. Develop best practice/use. Monitor ongoing incentive costs vs spending and report. Scan market with Operations Director to ensure BYR are using the best/most cost-effective platform available Quotas: Work with internal teams to ensure that the best methods for tracking project progress are implemented Drop outs/cancellations: Ensure a strong working relationship with the panel team to find ways to develop participant/panellist engagement Participant experience: Develop and record best practice. Monitor and report on service satisfaction always looking to improve via the team Where appropriate, line manage junior members of the team, including holding regular one-to-ones, providing regular constructive feedback and setting, reviewing and supporting career plans and objectives Provide feedback to and coach other members of the team to help their development Ensure project team members and line reports are fully utilised and help them manage their time most effectively Build strong working relationships with other teams, and role model this to less experienced team members, helping them develop their skills via coaching and regular feedback Consistently demonstrate a solution-focused approach and proactively offer viable solutions to challenges If this exciting and challenging new role is for you please apply asap for immediate consideration INDLEE
Feb 02, 2026
Full time
Fieldwork Operations Manager Leeds £36-£38k per annum My client is a nationally recognised Market Research agency with a brand-new exciting opportunity available. They are currently recruiting for a Fieldwork Operations Manager to be based in their Leeds locations. The Fieldwork Operations Manager: manages Market Research Execs & Senior Execs capacity & responsibilities, ensuring best practices and continuity of projects, team leadership in Fieldwork Operations and cross team projects, you will receive & monitor facility bookings. You will coordinate the smooth running and management of all projects, creating projects & allocate/brief Execs to carry out to completion. Duries and Responsibilities will include - Ensure the team understand fieldwork best practice and can confidentially support project teams to develop first class, efficient and effective fieldwork briefs Product preparation: Set onsite product prep processes in collaboration with Facilities Coordinator and ensure quality standards are outlined & maintained Offsite fieldwork: Develop & maintain offsite fieldwork best practice and ensure the team are capable of delivering first class fieldwork, including the management, training, and coordination of offsite/external teams Qual fieldwork: Develop & maintain Qual fieldwork best practice and ensure the team are capable of delivering first class fieldwork, including the management, training, and coordination of offsite/external teams Fieldwork roles: Develop best practice for the roles of hosting, facilitating, interviewing & product hand-outs and ensure quality standards are maintained Booking systems: Create/develop booking systems, ensure team are aware of correct use. Find alternative/more efficient ways to book equipment as required Upkeep & maintenance: Develop facility upkeep standards and foster the need to maintain these high standards at all times with the team. Develop a strong working relationship with maintenance suppliers alongside the facilities Coordinator. Recruitment & onboarding: Oversee recruitment, onboarding, training and quality standards - develop standards & processes and ensure they are being maintained Booking & payment: Develop and maintain booking & payment system ensuring the team use effectively to best practice. Ensure that internal staffing is utilised where possible prior to booking of casual support Funding, distribution & reporting: Act as platform champion, overseeing efficient use by team. Develop best practice/use. Monitor ongoing incentive costs vs spending and report. Scan market with Operations Director to ensure BYR are using the best/most cost-effective platform available Quotas: Work with internal teams to ensure that the best methods for tracking project progress are implemented Drop outs/cancellations: Ensure a strong working relationship with the panel team to find ways to develop participant/panellist engagement Participant experience: Develop and record best practice. Monitor and report on service satisfaction always looking to improve via the team Where appropriate, line manage junior members of the team, including holding regular one-to-ones, providing regular constructive feedback and setting, reviewing and supporting career plans and objectives Provide feedback to and coach other members of the team to help their development Ensure project team members and line reports are fully utilised and help them manage their time most effectively Build strong working relationships with other teams, and role model this to less experienced team members, helping them develop their skills via coaching and regular feedback Consistently demonstrate a solution-focused approach and proactively offer viable solutions to challenges If this exciting and challenging new role is for you please apply asap for immediate consideration INDLEE
Field Support Executive South East & London (Field-Based) 32,888 + London Weighting ( 3,600 where applicable) Monday-Friday, Flexible Hours Karcher is a trusted, global brand in professional cleaning solutions and this role sits right at the heart of how customers experience it on the ground. We're supporting Karcher with the hire of a Field Support Executive to join their established field team, covering the South East and London. This is not a desk based sales role. It's a hands-on, customer and commercial support position f or someone who enjoys being out on sites, building relationships, and making things work properly. You'll act as the bridge between customer sites and Karcher's internal sales and service teams helping contracts land smoothly, training people to use equipment confidently, and spotting opportunities to improve how sites are set up and supported. This is a long-term opportunity within a small, experienced and well-supported team, where attitude, confidence and people skills matter just as much as background. What you'll be doing Visiting customer sites, distributors and end users across the South East and London Demonstrating Karcher professional equipment and showing teams how to use it properly Supporting contract mobilisation and new site setups Training site staff when new machines or solutions go live Conducting site surveys and identifying improvement or upsell opportunities Feeding leads, site insights and updates back into the sales and internal teams via CRM Supporting Key Account Managers by handling site level activity Managing your own diary, travel and planning across a large and varied territory What we're really looking for Someone confident, personable and comfortable talking to people at all levels A natural relationship builder who enjoys being customer-facing Hands-on, practical and happy being active and on their feet most of the day Organised and self-driven, able to manage their own schedule and workload Curious and willing to learn the technical side of products and solutions (full training provided) Comfortable working independently across a wide territory Full UK Driving licence Backgrounds that tend to work well: Field support or sales support roles Hospitality or retail management Customer service in technical, equipment or showroom environments Service, admin or internal roles that have moved into customer facing field work What's in it for you Starting salary: 32,888 per year, plus London Weighting: 3,600 per year where applicable ( 300 per month) Training: Structured onboarding and product/technical training through Karcher's internal academy Benefits: Company van, personal use too, Pension, health plan, critical illness cover, sick pay, staff discounts
Feb 02, 2026
Full time
Field Support Executive South East & London (Field-Based) 32,888 + London Weighting ( 3,600 where applicable) Monday-Friday, Flexible Hours Karcher is a trusted, global brand in professional cleaning solutions and this role sits right at the heart of how customers experience it on the ground. We're supporting Karcher with the hire of a Field Support Executive to join their established field team, covering the South East and London. This is not a desk based sales role. It's a hands-on, customer and commercial support position f or someone who enjoys being out on sites, building relationships, and making things work properly. You'll act as the bridge between customer sites and Karcher's internal sales and service teams helping contracts land smoothly, training people to use equipment confidently, and spotting opportunities to improve how sites are set up and supported. This is a long-term opportunity within a small, experienced and well-supported team, where attitude, confidence and people skills matter just as much as background. What you'll be doing Visiting customer sites, distributors and end users across the South East and London Demonstrating Karcher professional equipment and showing teams how to use it properly Supporting contract mobilisation and new site setups Training site staff when new machines or solutions go live Conducting site surveys and identifying improvement or upsell opportunities Feeding leads, site insights and updates back into the sales and internal teams via CRM Supporting Key Account Managers by handling site level activity Managing your own diary, travel and planning across a large and varied territory What we're really looking for Someone confident, personable and comfortable talking to people at all levels A natural relationship builder who enjoys being customer-facing Hands-on, practical and happy being active and on their feet most of the day Organised and self-driven, able to manage their own schedule and workload Curious and willing to learn the technical side of products and solutions (full training provided) Comfortable working independently across a wide territory Full UK Driving licence Backgrounds that tend to work well: Field support or sales support roles Hospitality or retail management Customer service in technical, equipment or showroom environments Service, admin or internal roles that have moved into customer facing field work What's in it for you Starting salary: 32,888 per year, plus London Weighting: 3,600 per year where applicable ( 300 per month) Training: Structured onboarding and product/technical training through Karcher's internal academy Benefits: Company van, personal use too, Pension, health plan, critical illness cover, sick pay, staff discounts
We are looking for a Store Manager to join Team OB in our Chiswick store. As a Store Manager, you will lead the store to success by boosting sales and motivating your team. Reporting to the Area Manager, you will bring enthusiasm, positivity and joy by inspiring your customers and colleagues and maximising sales. This will be a flexible contract, meaning you will have a fixed number of hours you will work per week across a variety of days and shifts, and we are open to having conversations about working flexibly. A bit about us At Oliver Bonas (OB), our values of Work Hard, Play Hard & Be Kind are integral to everything we do. Collaboration, imagination, curiosity, and teamwork are key to our success, and everyone has their part to play in making OB a special place to work. Having fun is key, and a playful and positive approach creates an optimistic environment. We don't take ourselves too seriously, but we are serious about what we do. Our team knows their stuff. They're confident and creative and unafraid to challenge convention to find solutions, taking accountability for their actions, but always with kindness and humility. More about the role OB Store Managers will: Analyse a variety of reports to measure the success of the store and team. Work with KPIs to evaluate the store's performance and identify development areas. Provide exceptional leadership and guidance to all team members, making sure their personal objectives and the store's objectives are being met. Conduct progress meetings and appraisals in a timely manner for all team members, setting them SMART goals to work towards. Communicate any development/training issues that are identified to the Area Manager and People Advisor. Ensure exemplary customer service is delivered by the team at all times. Make sure the team always adhere to OB operational standards. Have an approachable yet authoritative written and verbal communication style, in-keeping with the Oliver Bonas tone of voice. Bonas Benefits: Generous employee discount up to 60% off all OB products Free access to our 24 hour employee assistance programme with Care First - offering financial, emotional and vocational support Flexible holiday - 30 days (including bank holidays) - increasing to 35 days with length of service Annual discretionary profit related bonus scheme Free membership for our Westfield Health Cash Plan or Private Medical Auto-enrolment into our pension plan Refer a Friend incentive Enhanced maternity, paternity, adoption and shared parental leave Equity, Diversity and Inclusivity Voice network and EDI team Mental Health First Aider support Education and support through our 360L eLearning platform Free refreshments and treats in store What we look for: Experience in team management. Positivity, vibrancy and ready to take on anything. Someone who is kind, helpful and considerate towards customers and team members alike. Exceptional organisation skills and natural multi-tasking ability. Commercial awareness. Ambition, resourcefulness and someone who's looking for opportunities to learn more. Equality, Diversity & Inclusion at OB At Oliver Bonas, our promise is to do our bit to make living a joyful experience and give cause for optimism. This promise is central to our work in equity, diversity and inclusion (EDI). To bring joy to others, we must first ensure everyone at OB feels valued, included and most importantly, can be themselves at work. It is important to us that our brand reflects wider society and the communities in which we operate. As a result, we welcome all eligible applicants for this role however we are particularly interested in speaking to eligible candidates from the Black, Asian & Mixed Heritage communities. Oliver Bonas is a Disability Confident Committed employer under the Disability Confident employer scheme. To read more about our ED&I commitments, head over to the EDI page on our website:
Feb 02, 2026
Full time
We are looking for a Store Manager to join Team OB in our Chiswick store. As a Store Manager, you will lead the store to success by boosting sales and motivating your team. Reporting to the Area Manager, you will bring enthusiasm, positivity and joy by inspiring your customers and colleagues and maximising sales. This will be a flexible contract, meaning you will have a fixed number of hours you will work per week across a variety of days and shifts, and we are open to having conversations about working flexibly. A bit about us At Oliver Bonas (OB), our values of Work Hard, Play Hard & Be Kind are integral to everything we do. Collaboration, imagination, curiosity, and teamwork are key to our success, and everyone has their part to play in making OB a special place to work. Having fun is key, and a playful and positive approach creates an optimistic environment. We don't take ourselves too seriously, but we are serious about what we do. Our team knows their stuff. They're confident and creative and unafraid to challenge convention to find solutions, taking accountability for their actions, but always with kindness and humility. More about the role OB Store Managers will: Analyse a variety of reports to measure the success of the store and team. Work with KPIs to evaluate the store's performance and identify development areas. Provide exceptional leadership and guidance to all team members, making sure their personal objectives and the store's objectives are being met. Conduct progress meetings and appraisals in a timely manner for all team members, setting them SMART goals to work towards. Communicate any development/training issues that are identified to the Area Manager and People Advisor. Ensure exemplary customer service is delivered by the team at all times. Make sure the team always adhere to OB operational standards. Have an approachable yet authoritative written and verbal communication style, in-keeping with the Oliver Bonas tone of voice. Bonas Benefits: Generous employee discount up to 60% off all OB products Free access to our 24 hour employee assistance programme with Care First - offering financial, emotional and vocational support Flexible holiday - 30 days (including bank holidays) - increasing to 35 days with length of service Annual discretionary profit related bonus scheme Free membership for our Westfield Health Cash Plan or Private Medical Auto-enrolment into our pension plan Refer a Friend incentive Enhanced maternity, paternity, adoption and shared parental leave Equity, Diversity and Inclusivity Voice network and EDI team Mental Health First Aider support Education and support through our 360L eLearning platform Free refreshments and treats in store What we look for: Experience in team management. Positivity, vibrancy and ready to take on anything. Someone who is kind, helpful and considerate towards customers and team members alike. Exceptional organisation skills and natural multi-tasking ability. Commercial awareness. Ambition, resourcefulness and someone who's looking for opportunities to learn more. Equality, Diversity & Inclusion at OB At Oliver Bonas, our promise is to do our bit to make living a joyful experience and give cause for optimism. This promise is central to our work in equity, diversity and inclusion (EDI). To bring joy to others, we must first ensure everyone at OB feels valued, included and most importantly, can be themselves at work. It is important to us that our brand reflects wider society and the communities in which we operate. As a result, we welcome all eligible applicants for this role however we are particularly interested in speaking to eligible candidates from the Black, Asian & Mixed Heritage communities. Oliver Bonas is a Disability Confident Committed employer under the Disability Confident employer scheme. To read more about our ED&I commitments, head over to the EDI page on our website:
Job Description Area Sales Manager - Milton Keynes Homebased / Field Sales Salary up to £40,000 + with bonuses, company car & home-based contract Kff is a regional food wholesaler with around 250 colleagues based near Maidstone, Kent. We are part of Sysco, the worlds largest foodservice provider with over 65,000 colleagues globally click apply for full job details
Feb 02, 2026
Full time
Job Description Area Sales Manager - Milton Keynes Homebased / Field Sales Salary up to £40,000 + with bonuses, company car & home-based contract Kff is a regional food wholesaler with around 250 colleagues based near Maidstone, Kent. We are part of Sysco, the worlds largest foodservice provider with over 65,000 colleagues globally click apply for full job details
A well-established, close-knit advertising agency is looking for a Marketing and PPC Specialist to join its growing team. This is a great opportunity for someone who enjoys working across multiple digital channels and wants exposure to a varied client portfolio, including automotive and retail brands , while learning from experienced specialists in a supportive environment. The Role of a Marketing and PPC Specialist You ll be responsible for planning, managing and optimising paid digital campaigns across a range of platforms. Day-to-day responsibilities include: Planning, managing and optimising paid campaigns across Google Ads, Meta Ads Manager and other platforms Analysing performance using Google Analytics 4, Google Tag Manager and Looker Studio dashboards Conducting keyword research using tools such as Ahrefs, SEMrush and Google Keyword Planner Managing budgets independently with a focus on improving ROAS and CPA Carrying out A/B testing using tools like VWO, Optimizely or similar Managing paid social campaigns across Facebook, Instagram, LinkedIn and X (Twitter) Creating digital content assets (graphics, emails and imagery) where required Collaborating with clients and internal teams to deliver campaigns on time and within budget About You You ll have hands-on experience in paid media or digital marketing and enjoy balancing creativity with data-driven decision-making. 2 5 years experience in paid media, PPC or digital marketing campaigns Google Ads Certification (Search, Display and Video) Meta Blueprint Certification Confident using GA4, Google Tag Manager and Looker Studio Proven ability to improve ROAS, CPA and cross-channel performance Strong creative, analytical and problem-solving skills Excellent organisational and communication skills Happy working full-time, office-based in Wakefield Nice to Have TikTok Ads or LinkedIn Ads certification Experience with B2B campaigns Knowledge of CMS platforms (WordPress or bespoke) and basic HTML/CSS Benefits Company pension scheme Free onsite parking Regular social events, incentives, food days and team outings Ongoing training and development A genuinely supportive culture that values and looks after its people Disclaimer At Venatu Recruitment Group, your right to privacy is important to us. By applying for this job, your information will be entered into our recruitment system. This will enable you to register for job alerts, apply for jobs and for us to help you find your next role. To read our full privacy policy please visit our website: (url removed)>
Feb 02, 2026
Full time
A well-established, close-knit advertising agency is looking for a Marketing and PPC Specialist to join its growing team. This is a great opportunity for someone who enjoys working across multiple digital channels and wants exposure to a varied client portfolio, including automotive and retail brands , while learning from experienced specialists in a supportive environment. The Role of a Marketing and PPC Specialist You ll be responsible for planning, managing and optimising paid digital campaigns across a range of platforms. Day-to-day responsibilities include: Planning, managing and optimising paid campaigns across Google Ads, Meta Ads Manager and other platforms Analysing performance using Google Analytics 4, Google Tag Manager and Looker Studio dashboards Conducting keyword research using tools such as Ahrefs, SEMrush and Google Keyword Planner Managing budgets independently with a focus on improving ROAS and CPA Carrying out A/B testing using tools like VWO, Optimizely or similar Managing paid social campaigns across Facebook, Instagram, LinkedIn and X (Twitter) Creating digital content assets (graphics, emails and imagery) where required Collaborating with clients and internal teams to deliver campaigns on time and within budget About You You ll have hands-on experience in paid media or digital marketing and enjoy balancing creativity with data-driven decision-making. 2 5 years experience in paid media, PPC or digital marketing campaigns Google Ads Certification (Search, Display and Video) Meta Blueprint Certification Confident using GA4, Google Tag Manager and Looker Studio Proven ability to improve ROAS, CPA and cross-channel performance Strong creative, analytical and problem-solving skills Excellent organisational and communication skills Happy working full-time, office-based in Wakefield Nice to Have TikTok Ads or LinkedIn Ads certification Experience with B2B campaigns Knowledge of CMS platforms (WordPress or bespoke) and basic HTML/CSS Benefits Company pension scheme Free onsite parking Regular social events, incentives, food days and team outings Ongoing training and development A genuinely supportive culture that values and looks after its people Disclaimer At Venatu Recruitment Group, your right to privacy is important to us. By applying for this job, your information will be entered into our recruitment system. This will enable you to register for job alerts, apply for jobs and for us to help you find your next role. To read our full privacy policy please visit our website: (url removed)>
Job Description Area Sales Manager - Margate/ Homebased / Field Sales £38,500+ with bonuses, company car & home-based contract Kff is a regional food wholesaler with around 250 colleagues based near Maidstone, Kent. We are part of Sysco, the worlds largest foodservice provider with over 65,000 colleagues globally click apply for full job details
Feb 02, 2026
Full time
Job Description Area Sales Manager - Margate/ Homebased / Field Sales £38,500+ with bonuses, company car & home-based contract Kff is a regional food wholesaler with around 250 colleagues based near Maidstone, Kent. We are part of Sysco, the worlds largest foodservice provider with over 65,000 colleagues globally click apply for full job details
The future is uncertain - unless you're with a company that's always investing in it. That's because at Vision Express, when it comes to sight, we take it seriously. We're confident in our capabilities, thanks to our unmatched technology, countless opportunities for growth and the backing of EssilorLuxottica, a global leader in the eyecare industry. Become one of our pre-registration optometrists and your career can only benefit. We are proud to offer Pre-registration Optometrist Placement in partnership with the College of Optometrists. Our structured placement program provides students with invaluable, practical real-world experience, in a supportive retail environment. Why Choose Vision Express? We're part of EssilorLuxottica, a global leader in cutting-edge eye care and premium eyewear, with an extensive portfolio of brands such as Oakley and Ray-Ban. You'll be backed by a business passionate about quality, innovation, and excellence, giving you confidence in offering your customers the widest range of products. You'll work with world-class technology that keeps you at the forefront of optometry. This includes OCT, visual field analysers, automated refraction, fundus cameras, non-contact tonometry, automated keratometry, and automated phoropters among much else. Being part of both Vision Express and EssilorLuxottica means diverse career paths, excellent training programmes and impressive development opportunities. We're proud of the clinical training we offer. Right now, we have colleagues across the business studying everything from IP and Medical Retina to glaucoma and myopia. You might want to become an Optometrist Store Manager, a Dispensing Optician or support the next generation of Pre-Registration students by becoming a Pre-Reg Supervisor or Pre-Reg Development Tutor. Every step you take comes with fascinating challenges and great rewards. Life outside the test room is very important to us. You can get involved in the OneSight EssilorLuxottica Foundation, helping our mission to eliminate uncorrected poor vision in countries across the world, in one generation. What to expect from your Pre-registration Optomtrist Placement? Practical experience in a busy optical practice, collaborating with experienced optometrists and dispensing opticians. Hands-on patient care, refining your clinical skills in real consultations. Mentoring from knowledgeable optometrists to guide you through your placement journey. Exposure to a wide range of eye conditions and treatment pathways to enhance your clinical knowledge. Access to modern technology and techniques that gives you an experience of innovative optical equipment and industry best practices. Opportunity to progress on to our newly qualified support programme once you have completed your degree. Our people always have and always will be our greatest asset. Our values reflect this - we care about our people and like to show it. We offer an extensive range of benefits that shows our appreciation for your contribution to the team and the business. Our Benefits 33 days' annual leave including bank holidays - this increases with length of service. Free annual eyewear & discounts for your family & friends Sales and performance-based bonus & incentives Private medical cover Life Assurance Competitive pension Coverage of your professional fees Additional benefits We offer an impressive range of additional benefits: Lifestyle benefits, such as Gymflex, dining cards, discounted travel, experience days and discounted bicycles through our cycle to work scheme. Access to a company-wide eye care professional community, where you can share knowledge and collaborate via internal channels. Access to world-leading technology and flexible working environments. Access to Leonardo - EssilorLuxottica's learning platform. Ongoing CPD and personal development opportunities. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. Join us and we'll help you unlock your full potential, every step of the way.
Feb 02, 2026
Full time
The future is uncertain - unless you're with a company that's always investing in it. That's because at Vision Express, when it comes to sight, we take it seriously. We're confident in our capabilities, thanks to our unmatched technology, countless opportunities for growth and the backing of EssilorLuxottica, a global leader in the eyecare industry. Become one of our pre-registration optometrists and your career can only benefit. We are proud to offer Pre-registration Optometrist Placement in partnership with the College of Optometrists. Our structured placement program provides students with invaluable, practical real-world experience, in a supportive retail environment. Why Choose Vision Express? We're part of EssilorLuxottica, a global leader in cutting-edge eye care and premium eyewear, with an extensive portfolio of brands such as Oakley and Ray-Ban. You'll be backed by a business passionate about quality, innovation, and excellence, giving you confidence in offering your customers the widest range of products. You'll work with world-class technology that keeps you at the forefront of optometry. This includes OCT, visual field analysers, automated refraction, fundus cameras, non-contact tonometry, automated keratometry, and automated phoropters among much else. Being part of both Vision Express and EssilorLuxottica means diverse career paths, excellent training programmes and impressive development opportunities. We're proud of the clinical training we offer. Right now, we have colleagues across the business studying everything from IP and Medical Retina to glaucoma and myopia. You might want to become an Optometrist Store Manager, a Dispensing Optician or support the next generation of Pre-Registration students by becoming a Pre-Reg Supervisor or Pre-Reg Development Tutor. Every step you take comes with fascinating challenges and great rewards. Life outside the test room is very important to us. You can get involved in the OneSight EssilorLuxottica Foundation, helping our mission to eliminate uncorrected poor vision in countries across the world, in one generation. What to expect from your Pre-registration Optomtrist Placement? Practical experience in a busy optical practice, collaborating with experienced optometrists and dispensing opticians. Hands-on patient care, refining your clinical skills in real consultations. Mentoring from knowledgeable optometrists to guide you through your placement journey. Exposure to a wide range of eye conditions and treatment pathways to enhance your clinical knowledge. Access to modern technology and techniques that gives you an experience of innovative optical equipment and industry best practices. Opportunity to progress on to our newly qualified support programme once you have completed your degree. Our people always have and always will be our greatest asset. Our values reflect this - we care about our people and like to show it. We offer an extensive range of benefits that shows our appreciation for your contribution to the team and the business. Our Benefits 33 days' annual leave including bank holidays - this increases with length of service. Free annual eyewear & discounts for your family & friends Sales and performance-based bonus & incentives Private medical cover Life Assurance Competitive pension Coverage of your professional fees Additional benefits We offer an impressive range of additional benefits: Lifestyle benefits, such as Gymflex, dining cards, discounted travel, experience days and discounted bicycles through our cycle to work scheme. Access to a company-wide eye care professional community, where you can share knowledge and collaborate via internal channels. Access to world-leading technology and flexible working environments. Access to Leonardo - EssilorLuxottica's learning platform. Ongoing CPD and personal development opportunities. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. Join us and we'll help you unlock your full potential, every step of the way.
What you'll be doing: Working with the Store Manager, you'll share joint responsibility for the day to day running of the store You will be working up to 45 hours per week - all extra time worked is paid or can be taken as time off in lieu You'll be leading by example, co-managing a small team of between 4 - 6 members of staff You'll be committed to motivating your team to deliver a great customer experience as well as achieving challenging sales targets With a commitment to offering honest advice, you will build rapport with customers, exceeding their expectations and reassuring them when they're bewildered by choice What you'll need - skills and experience: Proven experience in a retail customer service orientated or sales environment Supervisory or junior management experience within a retail or field sales position, ideally in a hard goods environment You'll have practical experience / knowledge of some or all of our product range Proven ability to sell some or all of our product range Proven ability to deliver excellent customer service to all of our customers Proven experience in achieving sales targets You'll be a confident, enthusiastic team player Your personal skills should include accuracy and numeracy as well as basic computer literacy You'll possess a high degree of self motivation and a can-do attitude You'll demonstrate a desire to succeed both individually and as co-leader of the team What you'll get in return for your commitment: Staff Discounts Healthcare Cash plans A company pension scheme Life Cover Access to the Retail Trust, our well-being platform - offering a 24-hour helpline for a variety of support services Discounts on 100 s of high street & online brands including restaurants, holidays, and shopping Role specific training and development Proactive promotion of internal candidates Paid Breaks Free Tea & Coffee
Feb 02, 2026
Full time
What you'll be doing: Working with the Store Manager, you'll share joint responsibility for the day to day running of the store You will be working up to 45 hours per week - all extra time worked is paid or can be taken as time off in lieu You'll be leading by example, co-managing a small team of between 4 - 6 members of staff You'll be committed to motivating your team to deliver a great customer experience as well as achieving challenging sales targets With a commitment to offering honest advice, you will build rapport with customers, exceeding their expectations and reassuring them when they're bewildered by choice What you'll need - skills and experience: Proven experience in a retail customer service orientated or sales environment Supervisory or junior management experience within a retail or field sales position, ideally in a hard goods environment You'll have practical experience / knowledge of some or all of our product range Proven ability to sell some or all of our product range Proven ability to deliver excellent customer service to all of our customers Proven experience in achieving sales targets You'll be a confident, enthusiastic team player Your personal skills should include accuracy and numeracy as well as basic computer literacy You'll possess a high degree of self motivation and a can-do attitude You'll demonstrate a desire to succeed both individually and as co-leader of the team What you'll get in return for your commitment: Staff Discounts Healthcare Cash plans A company pension scheme Life Cover Access to the Retail Trust, our well-being platform - offering a 24-hour helpline for a variety of support services Discounts on 100 s of high street & online brands including restaurants, holidays, and shopping Role specific training and development Proactive promotion of internal candidates Paid Breaks Free Tea & Coffee
Head of Retail Date: 28 Jan 2026 Location: London Head of Retail UK&I WHO WE ARE Operating in 120 countries with 42,000 employees and 70 nationalities, Shiseido offers a unique selection of Skincare, Makeup and Fragrance brands with a projected turnover over £7.0bn in 2022 . Founded in 1872 in Japan, Shiseido Group is within the Top 5 leading cosmetics companies in the world and aims to inspire a life of beauty and culture. Beauty Innovations for a Better World. The Head of Retail UK&I plays a pivotal leadership role within Shiseido UKI, responsible for shaping and driving the retail strategy across all brands in the portfolio. This position supports the Commercial Director by leading the retail organisation with a focus on elevating customer experience, strengthening brand equity, and delivering exceptional commercial performance. As the senior ambassador for retail excellence, the Head of Retail ensures that every store and counter reflects Shiseido's luxury standards while empowering field teams to perform at their highest potential. This is a permanent position, based in our fabulous UK Head office however will be expected to regularly travel around the UK&I to different store locations and retail locations. YOUR RESPONSIBILITIES Define and execute the retail growth strategy across UK & Ireland, aligned with brand, commercial, and global objectives. Lead alongside the National Field Sales Managers to set sales targets and strategic direction for each retail partner and store. Define and review performance KPIs in partnership with Commercial, Marketing, and the region, continuously monitoring to identify risks and opportunities, and implement action plans accordingly. Analyse market trends, competitor activity, and consumer behaviour to identify growth opportunities, make data and field expertise driven distribution recommendations, and inform strategic decisions. Establish clear and standardized reporting flows via National Field Sales Managers to enable delivery of regular sales reports, insights, and forecasts for senior leadership. Review productivity of channels, retailers and doors to define and continuously evolve staffing strategies and levels in line with performance and opportunities. Build, propose, review and deliver on staffing budgets. Lead, coach and develop senior retail leads to create and deliver brand specific sales and service strategies that enable high performing teams. Lead, coach, and inspire field and retail teams to deliver high performance, strong productivity, and brand excellence. Support and enable career development across the field and retail population through defined programmes and succession planning processes, delivered and managed by the National Field Sales Managers. Collaborate with HR to continuously review and develop recruitment, onboarding, performance review, and development initiatives, delivered via the National Field Sales Managers. Foster a culture of accountability, empowerment, and continuous improvement across all field teams. Drive a culture of operational excellence across all counters, stores and teams through well-defined processes, maintaining high standards in visual merchandising, customer service, and brand representation. Drive efficiency and innovation in store operations, including stock management, staffing models, scheduling, and compliance. Conduct regular store visits to assess standards, engage teams, reinforce group and brand values, and coach and develop National Field Sales Managers. Lead and support National Field Sales Managers to ensure consistent execution of brand guidelines, VM updates, and retail activations. Act as a Brand Ambassador for Shiseido UKI, ensuring the luxury experience is consistently delivered across all touchpoints and remains relevant and disruptive in an ever-evolving market. Champion and leverage customer-centric initiatives, experiential retail strategies, and clienteling excellence, monitoring return on investment to continuously improve. Lead the National Field Sales Managers in effectively partnering with Brand & Education Teams to elevate product and technical expertise and service behaviours across the field, ensuring always rooted in and supported by a commercial mindset and mechanic. Monitor customer feedback and insights to continuously refine service models. Partner with Marketing and Education teams to ensure relevant processes are in place to deliver consistent brand messaging, impactful retail execution, and strong launch set-up and performance - supporting National Field Sales Manager to deliver. Work closely with Commercial, Supply Chain, and VM to optimise stock availability, assortment, and in-store presentation. Act as the voice of retail internally, championing a "retail and customer first" mindset throughout the UKI, region and global business, and ensuring field insights inform brand strategy, forecasting, and operational planning. Build strong, strategic relationships with key retail partners across UK & Ireland. Influence partners to secure optimal space, visibility, staffing, and commercial terms, leveraging group portfolio as appropriate. Ensure alignment on service expectations, operational standards, and brand priorities. Facilitate the National Field Sales Managers in establishing brand leadership with retail partners and flagship doors. Serve as the senior group escalation point for retail partner issues. Experience Required Proven experience in a senior retail leadership role, ideally within luxury beauty, cosmetics, or premium retail. Strong commercial acumen with a track record of driving sales growth and delivering against KPIs. Exceptional leadership and team management skills, with experience leading large, multi-layered field teams, and senior retail leaders. Deep understanding of retail operations, customer experience, and luxury brand standards. Proficiency in data analysis, forecasting, and retail systems. Excellent communication, negotiation, and stakeholder management abilities. Strategic thinker with a hands on, solutions focused approach. Agile, adaptable, and results driven, with the ability to thrive in a fast paced, evolving environment. Leadership & Influence - Inspires teams, builds trust, and drives high performance. Commercial Acumen - Understands drivers of sell out, productivity, and profitability. Customer Centric Mindset - Champions luxury service and exceptional customer experience. Strategic Thinking - Balances long term vision with operational execution. Collaboration & Communication - Works effectively across functions and with external partners. Problem Solving & Agility - Responds quickly to challenges with practical, scalable solutions. Brand Stewardship - Protects and elevates brand equity in every retail environment. Data Driven Decision Making - Uses insights to guide strategy, planning, and performance management. YOUR BACKGROUND Proven experience in a senior retail leadership role, ideally within luxury beauty, cosmetics, or premium retail. Strong commercial acumen with a track record of driving sales growth and delivering against KPIs. Exceptional leadership and team management skills, with experience leading large, multi layered field teams, and senior retail leaders. Deep understanding of retail operations, customer experience, and luxury brand standards. Proficiency in data analysis, forecasting, and retail systems. Excellent communication, negotiation, and stakeholder management abilities. Strategic thinker with a hands on, solutions focused approach. Agile, adaptable, and results driven, with the ability to thrive in a fast paced, evolving environment. Leadership & Influence - Inspires teams, builds trust, and drives high performance. Commercial Acumen - Understands drivers of sell out, productivity, and profitability. Customer Centric Mindset - Champions luxury service and exceptional customer experience. Strategic Thinking - Balances long term vision with operational execution. Collaboration & Communication - Works effectively across functions and with external partners. Problem Solving & Agility - Responds quickly to challenges with practical, scalable solutions. Brand Stewardship - Protects and elevates brand equity in every retail environment. Data Driven Decision Making - Uses insights to guide strategy, planning, and performance management. BENEFITS YOU'LL LOVE Generous product allocation & discount to spend on our gorgeous products! Supporting the delicate work/life balance with enhanced time off through 26 days holiday + bank holidays + your birthday day off + time off for when you get married or move house PLUS enhanced parental allowance for those big life moments and the chance to buy more through our holiday buy scheme Plan for your future with our enhanced pension offering and life assurance We operate an annual bonus scheme, based on personal development plans and business performance Flexible Fridays, so you can focus on what is important to you Flexible & hybrid work patterns to suit all backgrounds with 60% of your time being in the office Wellbeing programmes including mental health first aiders, free counselling . click apply for full job details
Feb 02, 2026
Full time
Head of Retail Date: 28 Jan 2026 Location: London Head of Retail UK&I WHO WE ARE Operating in 120 countries with 42,000 employees and 70 nationalities, Shiseido offers a unique selection of Skincare, Makeup and Fragrance brands with a projected turnover over £7.0bn in 2022 . Founded in 1872 in Japan, Shiseido Group is within the Top 5 leading cosmetics companies in the world and aims to inspire a life of beauty and culture. Beauty Innovations for a Better World. The Head of Retail UK&I plays a pivotal leadership role within Shiseido UKI, responsible for shaping and driving the retail strategy across all brands in the portfolio. This position supports the Commercial Director by leading the retail organisation with a focus on elevating customer experience, strengthening brand equity, and delivering exceptional commercial performance. As the senior ambassador for retail excellence, the Head of Retail ensures that every store and counter reflects Shiseido's luxury standards while empowering field teams to perform at their highest potential. This is a permanent position, based in our fabulous UK Head office however will be expected to regularly travel around the UK&I to different store locations and retail locations. YOUR RESPONSIBILITIES Define and execute the retail growth strategy across UK & Ireland, aligned with brand, commercial, and global objectives. Lead alongside the National Field Sales Managers to set sales targets and strategic direction for each retail partner and store. Define and review performance KPIs in partnership with Commercial, Marketing, and the region, continuously monitoring to identify risks and opportunities, and implement action plans accordingly. Analyse market trends, competitor activity, and consumer behaviour to identify growth opportunities, make data and field expertise driven distribution recommendations, and inform strategic decisions. Establish clear and standardized reporting flows via National Field Sales Managers to enable delivery of regular sales reports, insights, and forecasts for senior leadership. Review productivity of channels, retailers and doors to define and continuously evolve staffing strategies and levels in line with performance and opportunities. Build, propose, review and deliver on staffing budgets. Lead, coach and develop senior retail leads to create and deliver brand specific sales and service strategies that enable high performing teams. Lead, coach, and inspire field and retail teams to deliver high performance, strong productivity, and brand excellence. Support and enable career development across the field and retail population through defined programmes and succession planning processes, delivered and managed by the National Field Sales Managers. Collaborate with HR to continuously review and develop recruitment, onboarding, performance review, and development initiatives, delivered via the National Field Sales Managers. Foster a culture of accountability, empowerment, and continuous improvement across all field teams. Drive a culture of operational excellence across all counters, stores and teams through well-defined processes, maintaining high standards in visual merchandising, customer service, and brand representation. Drive efficiency and innovation in store operations, including stock management, staffing models, scheduling, and compliance. Conduct regular store visits to assess standards, engage teams, reinforce group and brand values, and coach and develop National Field Sales Managers. Lead and support National Field Sales Managers to ensure consistent execution of brand guidelines, VM updates, and retail activations. Act as a Brand Ambassador for Shiseido UKI, ensuring the luxury experience is consistently delivered across all touchpoints and remains relevant and disruptive in an ever-evolving market. Champion and leverage customer-centric initiatives, experiential retail strategies, and clienteling excellence, monitoring return on investment to continuously improve. Lead the National Field Sales Managers in effectively partnering with Brand & Education Teams to elevate product and technical expertise and service behaviours across the field, ensuring always rooted in and supported by a commercial mindset and mechanic. Monitor customer feedback and insights to continuously refine service models. Partner with Marketing and Education teams to ensure relevant processes are in place to deliver consistent brand messaging, impactful retail execution, and strong launch set-up and performance - supporting National Field Sales Manager to deliver. Work closely with Commercial, Supply Chain, and VM to optimise stock availability, assortment, and in-store presentation. Act as the voice of retail internally, championing a "retail and customer first" mindset throughout the UKI, region and global business, and ensuring field insights inform brand strategy, forecasting, and operational planning. Build strong, strategic relationships with key retail partners across UK & Ireland. Influence partners to secure optimal space, visibility, staffing, and commercial terms, leveraging group portfolio as appropriate. Ensure alignment on service expectations, operational standards, and brand priorities. Facilitate the National Field Sales Managers in establishing brand leadership with retail partners and flagship doors. Serve as the senior group escalation point for retail partner issues. Experience Required Proven experience in a senior retail leadership role, ideally within luxury beauty, cosmetics, or premium retail. Strong commercial acumen with a track record of driving sales growth and delivering against KPIs. Exceptional leadership and team management skills, with experience leading large, multi-layered field teams, and senior retail leaders. Deep understanding of retail operations, customer experience, and luxury brand standards. Proficiency in data analysis, forecasting, and retail systems. Excellent communication, negotiation, and stakeholder management abilities. Strategic thinker with a hands on, solutions focused approach. Agile, adaptable, and results driven, with the ability to thrive in a fast paced, evolving environment. Leadership & Influence - Inspires teams, builds trust, and drives high performance. Commercial Acumen - Understands drivers of sell out, productivity, and profitability. Customer Centric Mindset - Champions luxury service and exceptional customer experience. Strategic Thinking - Balances long term vision with operational execution. Collaboration & Communication - Works effectively across functions and with external partners. Problem Solving & Agility - Responds quickly to challenges with practical, scalable solutions. Brand Stewardship - Protects and elevates brand equity in every retail environment. Data Driven Decision Making - Uses insights to guide strategy, planning, and performance management. YOUR BACKGROUND Proven experience in a senior retail leadership role, ideally within luxury beauty, cosmetics, or premium retail. Strong commercial acumen with a track record of driving sales growth and delivering against KPIs. Exceptional leadership and team management skills, with experience leading large, multi layered field teams, and senior retail leaders. Deep understanding of retail operations, customer experience, and luxury brand standards. Proficiency in data analysis, forecasting, and retail systems. Excellent communication, negotiation, and stakeholder management abilities. Strategic thinker with a hands on, solutions focused approach. Agile, adaptable, and results driven, with the ability to thrive in a fast paced, evolving environment. Leadership & Influence - Inspires teams, builds trust, and drives high performance. Commercial Acumen - Understands drivers of sell out, productivity, and profitability. Customer Centric Mindset - Champions luxury service and exceptional customer experience. Strategic Thinking - Balances long term vision with operational execution. Collaboration & Communication - Works effectively across functions and with external partners. Problem Solving & Agility - Responds quickly to challenges with practical, scalable solutions. Brand Stewardship - Protects and elevates brand equity in every retail environment. Data Driven Decision Making - Uses insights to guide strategy, planning, and performance management. BENEFITS YOU'LL LOVE Generous product allocation & discount to spend on our gorgeous products! Supporting the delicate work/life balance with enhanced time off through 26 days holiday + bank holidays + your birthday day off + time off for when you get married or move house PLUS enhanced parental allowance for those big life moments and the chance to buy more through our holiday buy scheme Plan for your future with our enhanced pension offering and life assurance We operate an annual bonus scheme, based on personal development plans and business performance Flexible Fridays, so you can focus on what is important to you Flexible & hybrid work patterns to suit all backgrounds with 60% of your time being in the office Wellbeing programmes including mental health first aiders, free counselling . click apply for full job details
The Account Manager (known internally as a Trade Sales Specialist) is responsible for driving and increasing Trade business sales across the North West visiting around 20 stores across the region. This is an exciting role for an experienced sales person with experience working within the Trade or Retail sector. In return you will have a fantastic career with uncapped sales bonus (on target earnings click apply for full job details
Feb 02, 2026
Full time
The Account Manager (known internally as a Trade Sales Specialist) is responsible for driving and increasing Trade business sales across the North West visiting around 20 stores across the region. This is an exciting role for an experienced sales person with experience working within the Trade or Retail sector. In return you will have a fantastic career with uncapped sales bonus (on target earnings click apply for full job details
Field Sales Manager - Uninterruptible Power Supplies - Data Centres Are you a Field Sales Manager with strong experience in selling UPS and DC power systems, looking to work with cutting-edge energy solutions? Our client, a global leader in green energy tech, is expanding their specialist commercial team based out of Hertfordshire click apply for full job details
Feb 02, 2026
Full time
Field Sales Manager - Uninterruptible Power Supplies - Data Centres Are you a Field Sales Manager with strong experience in selling UPS and DC power systems, looking to work with cutting-edge energy solutions? Our client, a global leader in green energy tech, is expanding their specialist commercial team based out of Hertfordshire click apply for full job details
Job Title: Project Manager Location: Cannock Salary: DOE - We are booking interviews next week! Please call or email for a slot Key Skills: Project Management, Production, In-Service Support Defence, Maritime, APM, Engineering, IFS, ERP, Electronics Join Our Team as a Project Manager and Drive Defence Engineering to New Heights! Are you a meticulous Project Manager with a passion for precision and excellence? Are you ready to play a pivotal role in ensuring top-tier standards in a well-established engineering organization? Look no further! We invite you to join our team in Stafford and be a key driver of engineering excellence. About Us: As a distinguished leader in the engineering industry, we are dedicated to delivering innovative solutions and pioneering projects. Our commitment to excellence has earned us a strong reputation, and we're looking for a talented Project Manager to contribute to our continued success. The Role: So, what will you be doing as a Project Manager ? Act as the primary point of contact for customers. Manage a portfolio of related projects, meeting customer requirements while achieving business goals in schedule, budget, risk management, and deliveries. Monitor project performance, conduct reviews, and implement corrective actions as needed. Prioritize and secure necessary resources, including tools, facilities, and personnel. Provide accurate cost and schedule data for bid preparation. Lead effective communication across teams, senior management, and customers to align on project scope and execution. Motivate your team by fostering collaboration, mentoring, and setting clear goals. Support department activities as required by senior management. What are we looking for in our next Project Manager? Proven experience as a Project Manager, with a successful track record in full lifecycle product development. Degree in Business or Engineering. APM qualification (or equivalent). Strong leadership, delegation, and teamwork skills. Excellent communication and influencing abilities. High commercial and business awareness with customer focus and sales orientation. Resilience under pressure, demonstrating sound judgment and effective decision-making. Proficiency in project management tools and ERP systems (e.g., IFS). Experience managing multi-disciplinary projects with a focus on systems engineering and integration is highly desirable. My client is keen to get this position filled ASAP, so if you feel you have the skills and desire to provide passion and drive as the next Project Manager, this is the opportunity for you! So, if you are interested in joining a well-established, renowned, globally recognised organisation working with experts in their field as the next Project Manager, hit that apply button now! Perks and Benefits: Competitive Salary: Attractive compensation package based on experience and expertise. Comprehensive Benefits: Health, dental, and retirement plans to support your well-being. Professional Growth: Opportunities for continuous learning and career advancement. Cutting-Edge Projects: Engage in groundbreaking engineering projects that impact the industry. Collaborative Environment: Work alongside industry experts in a dynamic and innovative setting . How to Apply: Showcase your expertise and passion for project management. Submit your updated resume and a cover letter outlining your experience and enthusiasm for joining our team in Cannock. PLEASE NOTE Security Clearance (SC) or eligibility to gain is required to be considered for this vacancy Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
Feb 02, 2026
Full time
Job Title: Project Manager Location: Cannock Salary: DOE - We are booking interviews next week! Please call or email for a slot Key Skills: Project Management, Production, In-Service Support Defence, Maritime, APM, Engineering, IFS, ERP, Electronics Join Our Team as a Project Manager and Drive Defence Engineering to New Heights! Are you a meticulous Project Manager with a passion for precision and excellence? Are you ready to play a pivotal role in ensuring top-tier standards in a well-established engineering organization? Look no further! We invite you to join our team in Stafford and be a key driver of engineering excellence. About Us: As a distinguished leader in the engineering industry, we are dedicated to delivering innovative solutions and pioneering projects. Our commitment to excellence has earned us a strong reputation, and we're looking for a talented Project Manager to contribute to our continued success. The Role: So, what will you be doing as a Project Manager ? Act as the primary point of contact for customers. Manage a portfolio of related projects, meeting customer requirements while achieving business goals in schedule, budget, risk management, and deliveries. Monitor project performance, conduct reviews, and implement corrective actions as needed. Prioritize and secure necessary resources, including tools, facilities, and personnel. Provide accurate cost and schedule data for bid preparation. Lead effective communication across teams, senior management, and customers to align on project scope and execution. Motivate your team by fostering collaboration, mentoring, and setting clear goals. Support department activities as required by senior management. What are we looking for in our next Project Manager? Proven experience as a Project Manager, with a successful track record in full lifecycle product development. Degree in Business or Engineering. APM qualification (or equivalent). Strong leadership, delegation, and teamwork skills. Excellent communication and influencing abilities. High commercial and business awareness with customer focus and sales orientation. Resilience under pressure, demonstrating sound judgment and effective decision-making. Proficiency in project management tools and ERP systems (e.g., IFS). Experience managing multi-disciplinary projects with a focus on systems engineering and integration is highly desirable. My client is keen to get this position filled ASAP, so if you feel you have the skills and desire to provide passion and drive as the next Project Manager, this is the opportunity for you! So, if you are interested in joining a well-established, renowned, globally recognised organisation working with experts in their field as the next Project Manager, hit that apply button now! Perks and Benefits: Competitive Salary: Attractive compensation package based on experience and expertise. Comprehensive Benefits: Health, dental, and retirement plans to support your well-being. Professional Growth: Opportunities for continuous learning and career advancement. Cutting-Edge Projects: Engage in groundbreaking engineering projects that impact the industry. Collaborative Environment: Work alongside industry experts in a dynamic and innovative setting . How to Apply: Showcase your expertise and passion for project management. Submit your updated resume and a cover letter outlining your experience and enthusiasm for joining our team in Cannock. PLEASE NOTE Security Clearance (SC) or eligibility to gain is required to be considered for this vacancy Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
Our established client is seeking a full-time permanent Event Manager to work in their events production department. The successful candidate will work alongside the Account Manager and Event Production team to assist in delivering complex multi-faceted events. Such as incentive trips, test drive campaigns, training events, brand partnerships and experimental activations. Key Responsibilities: Assist with the event management process from planning, execution, reconciliation, including travel and accommodation booking Opportunities to project lead on some events throughout the year Assist with the creation of bespoke event templates and project coordination Understand event kits and their logistical implications Ensure excellent customer service, guest management, and quality delivery Manage supplier relationships, sourcing new suppliers, and achieving cost efficiencies Assist with venue sourcing and attend site visits as needed. Work with the talent team to appoint and manage casual event staff, ensuring necessary skills and presentation Key Skills: Passionate about the events industry and highly motivated. Resourceful, self-starting, versatile, organized, and flexible with excellent multi-tasking skills. Computer literate with good knowledge of Microsoft packages. Confident communicator, capable of building strong relationships both internally and externally. Attention to detail, able to prioritize, work to tight deadlines, and produce high-standard documents. Holds a full UK driver's license, confident driving a van, and willing to load/unload equipment. FS1 Recruitment is a UK-based recruitment agency providing solutions within the Sales, Marketing and Creative fields for permanent, freelance and contract positions please contact us to discuss one of our many positions.
Feb 02, 2026
Full time
Our established client is seeking a full-time permanent Event Manager to work in their events production department. The successful candidate will work alongside the Account Manager and Event Production team to assist in delivering complex multi-faceted events. Such as incentive trips, test drive campaigns, training events, brand partnerships and experimental activations. Key Responsibilities: Assist with the event management process from planning, execution, reconciliation, including travel and accommodation booking Opportunities to project lead on some events throughout the year Assist with the creation of bespoke event templates and project coordination Understand event kits and their logistical implications Ensure excellent customer service, guest management, and quality delivery Manage supplier relationships, sourcing new suppliers, and achieving cost efficiencies Assist with venue sourcing and attend site visits as needed. Work with the talent team to appoint and manage casual event staff, ensuring necessary skills and presentation Key Skills: Passionate about the events industry and highly motivated. Resourceful, self-starting, versatile, organized, and flexible with excellent multi-tasking skills. Computer literate with good knowledge of Microsoft packages. Confident communicator, capable of building strong relationships both internally and externally. Attention to detail, able to prioritize, work to tight deadlines, and produce high-standard documents. Holds a full UK driver's license, confident driving a van, and willing to load/unload equipment. FS1 Recruitment is a UK-based recruitment agency providing solutions within the Sales, Marketing and Creative fields for permanent, freelance and contract positions please contact us to discuss one of our many positions.
Role: District Heating & Decarbonisation Key Account Manager Location: South East Contract type: Full time, permanent We are seeking a senior Key Account Manager / Vertical Business Development Specialist to grow our Applied core business across district heating, decarbonisation and sustainability-led infrastructure projects in the UK & Ireland. The role is strategic and consultative, focused on developing and managing long-term, multi-stakeholder relationships with organisations that own, operate, develop or invest in heat networks and low-carbon energy infrastructure. What will I be doing? Help shape the future of sustainable heat networks across the UK. We're looking for a relationship-focused Key Account Manager to partner with some of the UK's most influential organisations in district heating and decarbonisation. This role is about building long-term partnerships, understanding complex organisations, and helping customers achieve their net-zero ambitions. You'll work collaboratively with internal teams and customers to co-create solutions that deliver lasting value. Develop and execute key account strategies for heat network and decarbonisation customers Conduct stakeholder mapping to identify and engage key decision makers and influencers across customer organisations. Build strong, consultative relationships that support customers in achieving their net-zero and decarbonisation goals. Facilitate regular, meaningful dialogue with customers to explore challenges, future projects, and partnership opportunities. Originate new business opportunities aligned to district heating and low-carbon infrastructure Support colleagues in complex sales cycles and tender opportunities by bringing deep customer insight and relationship context. Champion the benefits of low-carbon and renewable heating solutions, supporting customers in developing practical decarbonisation roadmaps. To be successful in this role you will need: Experience in business development, key account management, stakeholder engagement, or partnership development. District heating / heat networks experience preferred Strong relationship-building skills with the ability to engage a wide range of stakeholders-from technical teams to senior leadership. Ideally have an understanding of district heating, decarbonisation, renewable heat technologies, and sustainability policy. Excellent communication and active listening skills, with the ability to tailor messages for different audiences. Organised and strategic approach to account planning and stakeholder mapping. Collaborative mindset, with a focus on supporting colleagues and customers to achieve shared goals. Ideally have degree or equivalent experience in business, sustainability, energy, engineering, or a related field (preferred but not essential). Willingness to travel within the UK to build relationships, attend meetings, and visit customer sites. What can we offer you? Competitive salary + £20,000 OTE performance related bonus (Uncapped with accelerator) Company vehicle or cash allowance 25 Days Holiday + bank holidays Holiday purchase scheme Company pension scheme Opportunity to play a meaningful role in the energy transition, helping customers decarbonise and achieve their net-zero ambitions. Career progression - we love to build and nurture talent from within, therefore we'll work with you to achieve your long-term career aspirations More about us: Carrier is the world's leader in high-technology heating, air-conditioning and refrigeration solutions. We have of a history of more than 100 years of proven innovation, solving problems on a global level, and our innovations drive new industries. Our mission is to be the first choice for heating, air-conditioning and refrigeration solutions worldwide. We work every day to make the world a better place to live, work and play. Consistently ranked as one of the world's most respected companies, we are also a pioneer of social responsibility, looking after the environment as well our people. Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. Job Applicant's Privacy Notice: Click on this link to read the Job Applicant's Privacy Notice:
Feb 02, 2026
Full time
Role: District Heating & Decarbonisation Key Account Manager Location: South East Contract type: Full time, permanent We are seeking a senior Key Account Manager / Vertical Business Development Specialist to grow our Applied core business across district heating, decarbonisation and sustainability-led infrastructure projects in the UK & Ireland. The role is strategic and consultative, focused on developing and managing long-term, multi-stakeholder relationships with organisations that own, operate, develop or invest in heat networks and low-carbon energy infrastructure. What will I be doing? Help shape the future of sustainable heat networks across the UK. We're looking for a relationship-focused Key Account Manager to partner with some of the UK's most influential organisations in district heating and decarbonisation. This role is about building long-term partnerships, understanding complex organisations, and helping customers achieve their net-zero ambitions. You'll work collaboratively with internal teams and customers to co-create solutions that deliver lasting value. Develop and execute key account strategies for heat network and decarbonisation customers Conduct stakeholder mapping to identify and engage key decision makers and influencers across customer organisations. Build strong, consultative relationships that support customers in achieving their net-zero and decarbonisation goals. Facilitate regular, meaningful dialogue with customers to explore challenges, future projects, and partnership opportunities. Originate new business opportunities aligned to district heating and low-carbon infrastructure Support colleagues in complex sales cycles and tender opportunities by bringing deep customer insight and relationship context. Champion the benefits of low-carbon and renewable heating solutions, supporting customers in developing practical decarbonisation roadmaps. To be successful in this role you will need: Experience in business development, key account management, stakeholder engagement, or partnership development. District heating / heat networks experience preferred Strong relationship-building skills with the ability to engage a wide range of stakeholders-from technical teams to senior leadership. Ideally have an understanding of district heating, decarbonisation, renewable heat technologies, and sustainability policy. Excellent communication and active listening skills, with the ability to tailor messages for different audiences. Organised and strategic approach to account planning and stakeholder mapping. Collaborative mindset, with a focus on supporting colleagues and customers to achieve shared goals. Ideally have degree or equivalent experience in business, sustainability, energy, engineering, or a related field (preferred but not essential). Willingness to travel within the UK to build relationships, attend meetings, and visit customer sites. What can we offer you? Competitive salary + £20,000 OTE performance related bonus (Uncapped with accelerator) Company vehicle or cash allowance 25 Days Holiday + bank holidays Holiday purchase scheme Company pension scheme Opportunity to play a meaningful role in the energy transition, helping customers decarbonise and achieve their net-zero ambitions. Career progression - we love to build and nurture talent from within, therefore we'll work with you to achieve your long-term career aspirations More about us: Carrier is the world's leader in high-technology heating, air-conditioning and refrigeration solutions. We have of a history of more than 100 years of proven innovation, solving problems on a global level, and our innovations drive new industries. Our mission is to be the first choice for heating, air-conditioning and refrigeration solutions worldwide. We work every day to make the world a better place to live, work and play. Consistently ranked as one of the world's most respected companies, we are also a pioneer of social responsibility, looking after the environment as well our people. Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. Job Applicant's Privacy Notice: Click on this link to read the Job Applicant's Privacy Notice:
Role: Modernisation Operations Manager UK&I Location: England, ideally London area Contract type: Full time, permanent Carrier is now looking for a Modernisation Operations Manager UK&I who will be responsible for leading the Modernisation P&L and ensuring financial delivery of the Projects Business for the UK & Ireland. Overseeing and driving the successful completion of Modernisation activities within the organisation. This role requires a visionary leader who can lead a team to manage complex projects aimed at upgrading and improving existing systems, processes, and infrastructure along with implementing strategies that enhance operational efficiency, leveraging new technologies, and ensuring the integration of innovative solutions whilst delivering a world class customer experience What will the key responsibilities be? Strategic Planning: Develop and implement modernisation strategies that align with the organization's goals and objectives Team Leadership: Lead and mentor a diverse team of professionals, including project managers, technical staff and sub-contractors. Provide guidance, motivation, and development opportunities to team members Project Management: Oversee the planning, execution, and completion of modernisation projects, ensuring they are delivered on time and within budget Stakeholder Collaboration: Work closely with stakeholders across Sales and various departments to ensure seamless implementation of modernisation initiatives Customer: Deliver high quality of service and develop key strategic customer relationships Performance Tracking: Set performance benchmarks and monitor project progress against these metrics. Provide regular updates and performance reports to stakeholders Financial Management: Monitor project expenditures, take ownership of P&L and report on financial performance to senior management including accurate forecasting activities Risk Management: Identify potential risks and develop mitigation strategies. Monitor risk factors continuously and adjust plans as necessary to avoid project disruptions Requirements Experience: Many years' experience in a large scale project management role, with a focus on modernisation or construction projects Strong leadership and previous team management experience is essential HVAC Industry knowledge preferred Education: Bachelor's degree in business administration, engineering, or a related field is preferred Proficiency in project management methodology, software and tools Excellent communication and interpersonal skills Proven problem-solving and decision-making capabilities Ability to manage multiple priorities and deadlines Knowledge of industry standards and regulatory requirements Financial acumen and budget management skills Experience in change management and process improvement Benefits Very competitive base salary Bonus Company Vehicle or cash allowance 25 Days holiday + bank holidays Medical Holiday purchase scheme Company Pension Life Assurance More about us: Carrier is the world's leader in high-technology heating, air-conditioning and refrigeration solutions. We have of a history of more than 100 years of proven innovation, solving problems on a global level, and our innovations drive new industries. Our mission is to be the first choice for heating, air-conditioning and refrigeration solutions worldwide. We work every day to make the world a better place to live, work and play. Consistently ranked as one of the world's most respected companies, we are also a pioneer of social responsibility, looking after the environment as well our people. Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. Job Applicant's Privacy Notice: Click on this link to read the Job Applicant's Privacy Notice:
Feb 02, 2026
Full time
Role: Modernisation Operations Manager UK&I Location: England, ideally London area Contract type: Full time, permanent Carrier is now looking for a Modernisation Operations Manager UK&I who will be responsible for leading the Modernisation P&L and ensuring financial delivery of the Projects Business for the UK & Ireland. Overseeing and driving the successful completion of Modernisation activities within the organisation. This role requires a visionary leader who can lead a team to manage complex projects aimed at upgrading and improving existing systems, processes, and infrastructure along with implementing strategies that enhance operational efficiency, leveraging new technologies, and ensuring the integration of innovative solutions whilst delivering a world class customer experience What will the key responsibilities be? Strategic Planning: Develop and implement modernisation strategies that align with the organization's goals and objectives Team Leadership: Lead and mentor a diverse team of professionals, including project managers, technical staff and sub-contractors. Provide guidance, motivation, and development opportunities to team members Project Management: Oversee the planning, execution, and completion of modernisation projects, ensuring they are delivered on time and within budget Stakeholder Collaboration: Work closely with stakeholders across Sales and various departments to ensure seamless implementation of modernisation initiatives Customer: Deliver high quality of service and develop key strategic customer relationships Performance Tracking: Set performance benchmarks and monitor project progress against these metrics. Provide regular updates and performance reports to stakeholders Financial Management: Monitor project expenditures, take ownership of P&L and report on financial performance to senior management including accurate forecasting activities Risk Management: Identify potential risks and develop mitigation strategies. Monitor risk factors continuously and adjust plans as necessary to avoid project disruptions Requirements Experience: Many years' experience in a large scale project management role, with a focus on modernisation or construction projects Strong leadership and previous team management experience is essential HVAC Industry knowledge preferred Education: Bachelor's degree in business administration, engineering, or a related field is preferred Proficiency in project management methodology, software and tools Excellent communication and interpersonal skills Proven problem-solving and decision-making capabilities Ability to manage multiple priorities and deadlines Knowledge of industry standards and regulatory requirements Financial acumen and budget management skills Experience in change management and process improvement Benefits Very competitive base salary Bonus Company Vehicle or cash allowance 25 Days holiday + bank holidays Medical Holiday purchase scheme Company Pension Life Assurance More about us: Carrier is the world's leader in high-technology heating, air-conditioning and refrigeration solutions. We have of a history of more than 100 years of proven innovation, solving problems on a global level, and our innovations drive new industries. Our mission is to be the first choice for heating, air-conditioning and refrigeration solutions worldwide. We work every day to make the world a better place to live, work and play. Consistently ranked as one of the world's most respected companies, we are also a pioneer of social responsibility, looking after the environment as well our people. Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. Job Applicant's Privacy Notice: Click on this link to read the Job Applicant's Privacy Notice:
CINDICA is looking for high-achieving Sales & Media Consultants to join our team. In this full-time role, you'll research prospects, set appointments, deliver presentations, manage follow-ups, and help convert opportunities into sales or new media projects. We're seeking dynamic, motivated individuals with excellent communication skills, a charismatic personality, strong research and data management abilities, and the drive to build and maintain strong sales and media pipelines. You'll thrive in a performance-driven business, handle objections confidently, and maintain a high outbound call rate. Responsibilities Contact potential and existing customers to promote products and services Research and engage new prospects using company-provided data Set appointments and conduct sales and media presentations Direct qualified prospects to Sales Managers or Directors when required Go the extra mile to meet project sales quotas and secure future media contracts Develop a clear understanding of CINDICA's products and advertising requirements Ensure the company's reputation and client relationships are upheld to the highest standard Maintain accurate and up-to-date sales information as it evolves daily Maintain consistent follow-up with prospects to keep them engaged Enter, update, and manage lead information, calendars, and status within the CRM Continuously learn all aspects of the company's products, services, and benefits Maintain performance targets including: 100 outbound calls per day Average call handling time of 2 minutes 8 sales or 3 media contracts per month Key Skills & Experience Strong business relationship management and partnership-building skills Proven account management experience with a focus on client satisfaction Excellent written and verbal communication skills Ability to identify opportunities, generate interest, and close deals effectively Strong analytical skills for opportunity identification and performance assessment Ability to work independently in a remote or hybrid environment Prior experience in publishing, advertising, sales, media, or customer development Strong time management skills and ability to plan travel as the role progresses What We Offer Salary: £26,500 - £31,500 plus commission OTE: £40,000 - £65,000 (role-dependent) 28 days annual leave, including national holidays Home-based or hybrid working options Monday to Friday working schedule 37.5 hours per week Working hours aligned to project locations Example (US projects): 1pm-9pm or 2pm-10pm (UK time) Continuous training with clear career progression opportunities International travel and field sales opportunities Fun, supportive culture with regular social events Interested applicants please submit your CV, via clicking the apply icon,
Feb 02, 2026
Full time
CINDICA is looking for high-achieving Sales & Media Consultants to join our team. In this full-time role, you'll research prospects, set appointments, deliver presentations, manage follow-ups, and help convert opportunities into sales or new media projects. We're seeking dynamic, motivated individuals with excellent communication skills, a charismatic personality, strong research and data management abilities, and the drive to build and maintain strong sales and media pipelines. You'll thrive in a performance-driven business, handle objections confidently, and maintain a high outbound call rate. Responsibilities Contact potential and existing customers to promote products and services Research and engage new prospects using company-provided data Set appointments and conduct sales and media presentations Direct qualified prospects to Sales Managers or Directors when required Go the extra mile to meet project sales quotas and secure future media contracts Develop a clear understanding of CINDICA's products and advertising requirements Ensure the company's reputation and client relationships are upheld to the highest standard Maintain accurate and up-to-date sales information as it evolves daily Maintain consistent follow-up with prospects to keep them engaged Enter, update, and manage lead information, calendars, and status within the CRM Continuously learn all aspects of the company's products, services, and benefits Maintain performance targets including: 100 outbound calls per day Average call handling time of 2 minutes 8 sales or 3 media contracts per month Key Skills & Experience Strong business relationship management and partnership-building skills Proven account management experience with a focus on client satisfaction Excellent written and verbal communication skills Ability to identify opportunities, generate interest, and close deals effectively Strong analytical skills for opportunity identification and performance assessment Ability to work independently in a remote or hybrid environment Prior experience in publishing, advertising, sales, media, or customer development Strong time management skills and ability to plan travel as the role progresses What We Offer Salary: £26,500 - £31,500 plus commission OTE: £40,000 - £65,000 (role-dependent) 28 days annual leave, including national holidays Home-based or hybrid working options Monday to Friday working schedule 37.5 hours per week Working hours aligned to project locations Example (US projects): 1pm-9pm or 2pm-10pm (UK time) Continuous training with clear career progression opportunities International travel and field sales opportunities Fun, supportive culture with regular social events Interested applicants please submit your CV, via clicking the apply icon,
The Role NewStore is on a mission to bring the joy back to retail by enabling brands to run their entire store from a mobile device. In a world where customer experience is the differentiator, we help retailers deliver personalised, seamless omnichannel shopping experiences that drive loyalty and growth. We're looking for a strategic, commercially-minded Senior Product Manager to own our Shopper Engagement portfolio, spanning Clienteling and our white-label Shopping App (iOS & Android). You will define the product vision and multi-year strategy, identify growth opportunities, and lead execution from discovery through launch-working closely with Engineering, Design, GTM, Customer Success, and senior leadership. This is a high-impact role with clear ownership of commercial outcomes, customer value, and market differentiation. What You'll Do Own and execute the product vision, strategy, and roadmap for Clienteling and the Shopping App Partner closely with retailers to understand how associates sell effectively in fast-paced store environments Lead customer discovery through field visits, workshops, and direct engagement to uncover unmet needs and growth opportunities Own core clienteling capabilities including profiles, outreach, tasking, recommendations, and remote selling workflows Design high-quality native mobile experiences for both associates and shoppers Define and own commercial and product KPIs (e.g. adoption, assisted conversion, GMV impact, repeat purchase) Use data, experimentation, and fast feedback loops to continuously optimise outcomes Take a platform-first approach, ensuring extensibility and strong integration with POS, OMS, and payments Partner with GTM, Marketing, and Customer Success to accelerate time-to-market and customer impact Ensure solutions scale globally, supporting localisation, reliability, and performance across markets Your Story You're a senior product leader who thrives in ambiguity, balances strategy with execution, and has a strong track record of delivering commercial impact. We're looking for someone with: 8+ years of product management experience, ideally in B2B2C SaaS and native mobile products Proven ownership of commercial outcomes, not just feature delivery Strong data fluency and experience using insights to guide discovery and decision-making Experience operating in fast learning cycles-shipping, learning, and iterating based on evidence A strong product design sensibility and commitment to exceptional user experience Experience building investment cases and partnering with Sales on GTM and commercial viability A platform or ecosystem mindset with experience defining multi-year strategies Excellent senior-level communication and stakeholder influence Hands-on experience with clienteling, CRM, e-commerce, or shopper-facing retail products Our Story At NewStore, we're on a mission to create a seamless, app-based omnichannel experience that will change the game for innovative retail brands. And guess what? We're doing just that, by empowering brands in 40+ countries to run their entire store on an iPhone, we're paving the way for a brighter future in retail, where shopping is an effortless, enjoyable experience. At NewStore, our diversity is our greatest strength. Our team comprises over 40 nationalities, fostering a melting pot of unique perspectives, cultural experiences, and innovative ideas. Join us in our mission to bring the joy back to retail and be part of a team that is breaking down barriers and creating a brighter future. Perks and Benefits Generous PTO and R&R: We prioritize your well-being with a generous PTO policy and a culture that encourages you to take the time you need to recharge and relax. Professional Growth: We support your career development with a dedicated personal development budget and a learning-centric environment to help you advance your skills and knowledge. Flexible Work Options: With the option to work remotely, you can create a work environment that suits your lifestyle and maximizes your productivity. Balanced Work-Life: Our "life-friendly" working hours are designed to help you maintain a fulfilling career and a balanced personal life. Financial Rewards: As part of our team, you'll have the opportunity to participate in our success with employee stock options and a quarterly bonus based on company performance. If you're ready to join a team where you can bring your A-game, let's talk!
Feb 02, 2026
Full time
The Role NewStore is on a mission to bring the joy back to retail by enabling brands to run their entire store from a mobile device. In a world where customer experience is the differentiator, we help retailers deliver personalised, seamless omnichannel shopping experiences that drive loyalty and growth. We're looking for a strategic, commercially-minded Senior Product Manager to own our Shopper Engagement portfolio, spanning Clienteling and our white-label Shopping App (iOS & Android). You will define the product vision and multi-year strategy, identify growth opportunities, and lead execution from discovery through launch-working closely with Engineering, Design, GTM, Customer Success, and senior leadership. This is a high-impact role with clear ownership of commercial outcomes, customer value, and market differentiation. What You'll Do Own and execute the product vision, strategy, and roadmap for Clienteling and the Shopping App Partner closely with retailers to understand how associates sell effectively in fast-paced store environments Lead customer discovery through field visits, workshops, and direct engagement to uncover unmet needs and growth opportunities Own core clienteling capabilities including profiles, outreach, tasking, recommendations, and remote selling workflows Design high-quality native mobile experiences for both associates and shoppers Define and own commercial and product KPIs (e.g. adoption, assisted conversion, GMV impact, repeat purchase) Use data, experimentation, and fast feedback loops to continuously optimise outcomes Take a platform-first approach, ensuring extensibility and strong integration with POS, OMS, and payments Partner with GTM, Marketing, and Customer Success to accelerate time-to-market and customer impact Ensure solutions scale globally, supporting localisation, reliability, and performance across markets Your Story You're a senior product leader who thrives in ambiguity, balances strategy with execution, and has a strong track record of delivering commercial impact. We're looking for someone with: 8+ years of product management experience, ideally in B2B2C SaaS and native mobile products Proven ownership of commercial outcomes, not just feature delivery Strong data fluency and experience using insights to guide discovery and decision-making Experience operating in fast learning cycles-shipping, learning, and iterating based on evidence A strong product design sensibility and commitment to exceptional user experience Experience building investment cases and partnering with Sales on GTM and commercial viability A platform or ecosystem mindset with experience defining multi-year strategies Excellent senior-level communication and stakeholder influence Hands-on experience with clienteling, CRM, e-commerce, or shopper-facing retail products Our Story At NewStore, we're on a mission to create a seamless, app-based omnichannel experience that will change the game for innovative retail brands. And guess what? We're doing just that, by empowering brands in 40+ countries to run their entire store on an iPhone, we're paving the way for a brighter future in retail, where shopping is an effortless, enjoyable experience. At NewStore, our diversity is our greatest strength. Our team comprises over 40 nationalities, fostering a melting pot of unique perspectives, cultural experiences, and innovative ideas. Join us in our mission to bring the joy back to retail and be part of a team that is breaking down barriers and creating a brighter future. Perks and Benefits Generous PTO and R&R: We prioritize your well-being with a generous PTO policy and a culture that encourages you to take the time you need to recharge and relax. Professional Growth: We support your career development with a dedicated personal development budget and a learning-centric environment to help you advance your skills and knowledge. Flexible Work Options: With the option to work remotely, you can create a work environment that suits your lifestyle and maximizes your productivity. Balanced Work-Life: Our "life-friendly" working hours are designed to help you maintain a fulfilling career and a balanced personal life. Financial Rewards: As part of our team, you'll have the opportunity to participate in our success with employee stock options and a quarterly bonus based on company performance. If you're ready to join a team where you can bring your A-game, let's talk!
Salary: From £38,700 Location: Inverness Eastfield Way Argos, Inverness, IV2 7GD Contract type: Permanent Business area: Argos Retail Closing date: 02 February 2026 Requisition ID: Every time somebody buys a product from us - whether it's to be dropped to their door, clicked and collected, or even picked up from a convenient Sainsbury's store - that item will have begun its journey at one of our Hubs. Each one is a major distribution operation, and one of them is set to be the latest and possibly greatest challenge in your management career to date. What you'll do You will lead and create a high-performing team, spreading our customer centric culture in your every word and action across the hub and spoke community. Equipped with a clear vision, growth mindset and excellent leadership skills, you'll inspire, motivate and empower your colleagues to realise their potential and deliver business success in an ever evolving multi channel retail environment. Reporting to the Area Manager, you will have total accountability for a significant store and customer fulfilment operation, delivering on all KPIs. As importantly, you'll ensure exceptional store standards and delivery of process, so that we meet our complete customer offer from in store to home. Who you are Positive about change and the opportunities it offers, you lead and support others and put customers firmly at the top of the agenda. You'll know how to create a vision along with your team and inspire them to deliver it. In addition, you'll recognize the strengths and skill gaps in yourself and those around you, and look to address them. Your decision making, communication and listening skills will all be key, and you'll be adept at nurturing an environment where understanding of the customer experience should be reflected in what we do - customer first, process second. Lastly, you'll know what needs to be achieved and how to put in place the right plan and resources to do it. How you'll progress There's a host of routes to choose from. Prove yourself in this role, and we'll really encourage you to develop. Whether you choose to stay with Argos and perhaps step into a Store and then Regional Manager role or move across and develop in one of our Sainsbury's stores or regions, you'll have every opportunity to take your career where you want it to go. Relentless in your pursuit of better customer experiences, you'll evidence how you've changed things for the better for customers in a previous role. You've managed a fast paced operation, delivering results across service, sales, customer outcomes and team performance. You use insight to make smart decisions that improve performance and customer experiences. You're confident navigating employee relations, and apply HR policies with consistency and care. You've developed and supported performance and capability within a team, helping others step up and succeed. You know how to lead through change - keeping your team motivated and focused. You walk the talk - showing up every day as a role model for service and values. What we'll give you Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including: Discount card - 10% discount off on your shopping at Sainsbury's, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury's every Friday and Saturday and 15% off at Argos every pay day. Free food and hot drinks provided for Colleagues in all our stores. Generous holiday entitlement, maternity and paternity leave. Pension - we'll match 4-7% of your pension contributions. Sainsbury's share scheme - build up an investment at discounted rates Wellbeing support - access to emotional support, counselling, legal and financial advice Colleague networks - link with like minded people to help fulfil your potential. Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI. Special offers on gym memberships, restaurants, holidays, retail vouchers and more.
Feb 02, 2026
Full time
Salary: From £38,700 Location: Inverness Eastfield Way Argos, Inverness, IV2 7GD Contract type: Permanent Business area: Argos Retail Closing date: 02 February 2026 Requisition ID: Every time somebody buys a product from us - whether it's to be dropped to their door, clicked and collected, or even picked up from a convenient Sainsbury's store - that item will have begun its journey at one of our Hubs. Each one is a major distribution operation, and one of them is set to be the latest and possibly greatest challenge in your management career to date. What you'll do You will lead and create a high-performing team, spreading our customer centric culture in your every word and action across the hub and spoke community. Equipped with a clear vision, growth mindset and excellent leadership skills, you'll inspire, motivate and empower your colleagues to realise their potential and deliver business success in an ever evolving multi channel retail environment. Reporting to the Area Manager, you will have total accountability for a significant store and customer fulfilment operation, delivering on all KPIs. As importantly, you'll ensure exceptional store standards and delivery of process, so that we meet our complete customer offer from in store to home. Who you are Positive about change and the opportunities it offers, you lead and support others and put customers firmly at the top of the agenda. You'll know how to create a vision along with your team and inspire them to deliver it. In addition, you'll recognize the strengths and skill gaps in yourself and those around you, and look to address them. Your decision making, communication and listening skills will all be key, and you'll be adept at nurturing an environment where understanding of the customer experience should be reflected in what we do - customer first, process second. Lastly, you'll know what needs to be achieved and how to put in place the right plan and resources to do it. How you'll progress There's a host of routes to choose from. Prove yourself in this role, and we'll really encourage you to develop. Whether you choose to stay with Argos and perhaps step into a Store and then Regional Manager role or move across and develop in one of our Sainsbury's stores or regions, you'll have every opportunity to take your career where you want it to go. Relentless in your pursuit of better customer experiences, you'll evidence how you've changed things for the better for customers in a previous role. You've managed a fast paced operation, delivering results across service, sales, customer outcomes and team performance. You use insight to make smart decisions that improve performance and customer experiences. You're confident navigating employee relations, and apply HR policies with consistency and care. You've developed and supported performance and capability within a team, helping others step up and succeed. You know how to lead through change - keeping your team motivated and focused. You walk the talk - showing up every day as a role model for service and values. What we'll give you Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including: Discount card - 10% discount off on your shopping at Sainsbury's, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury's every Friday and Saturday and 15% off at Argos every pay day. Free food and hot drinks provided for Colleagues in all our stores. Generous holiday entitlement, maternity and paternity leave. Pension - we'll match 4-7% of your pension contributions. Sainsbury's share scheme - build up an investment at discounted rates Wellbeing support - access to emotional support, counselling, legal and financial advice Colleague networks - link with like minded people to help fulfil your potential. Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI. Special offers on gym memberships, restaurants, holidays, retail vouchers and more.
