A well known hotel business is looking to hire a qualified ACA/ACCA/CIMA qualified candidate to join its finance function. You will play a key role in driving the hotel's financial performance through strategic planning, budgeting, forecasting, and performance analysis. This role will ensure financial plans are aligned with business objectives, provide actionable insights to senior management, and support decision-making to optimize profitability and operational efficiency. Main duties include: Lead and coordinate the annual budgeting process across all hotel departments, ensuring alignment with corporate guidelines and strategic objectives. Drive the 5-Year Plan exercise, incorporating market trends, business strategy, and capital investment plans. Work closely with department heads to consolidate detailed revenue, expense, and capital expenditure budgets. Prepare clear budget presentation materials for senior leadership and ownership. Prepare and update rolling forecasts (monthly/quarterly) to track business performance against budget and market conditions. Produce monthly cash flow forecasts and interest costs & income forecasts, ensuring accuracy and early identification of funding or liquidity issues. Identify variances between actual results and budget/forecast, and recommend corrective actions. Support operational teams with financial insights to improve efficiency and cost management. Develop and maintain financial models for scenario analysis, business cases, and investment appraisals. Provide regular KPI dashboards and management reports for General Manager, Executive Committee, and owners. Analyze market trends, competitive benchmarks, and internal performance to identify growth and profitability opportunities. Act as a finance business partner to General Manager and department heads, offering guidance on financial implications of operational decisions. Collaborate with Sales, Revenue Management, and Operations teams to optimize pricing strategies, cost structures, and revenue streams. Support decision-making on new initiatives, renovations, and capital projects. You will be ACA/ACCA/CIMA qualified with an FP&A background. Hospitality experience would be highly desirable. This is a chance to join a brand name with continued growth plans
Apr 02, 2026
Full time
A well known hotel business is looking to hire a qualified ACA/ACCA/CIMA qualified candidate to join its finance function. You will play a key role in driving the hotel's financial performance through strategic planning, budgeting, forecasting, and performance analysis. This role will ensure financial plans are aligned with business objectives, provide actionable insights to senior management, and support decision-making to optimize profitability and operational efficiency. Main duties include: Lead and coordinate the annual budgeting process across all hotel departments, ensuring alignment with corporate guidelines and strategic objectives. Drive the 5-Year Plan exercise, incorporating market trends, business strategy, and capital investment plans. Work closely with department heads to consolidate detailed revenue, expense, and capital expenditure budgets. Prepare clear budget presentation materials for senior leadership and ownership. Prepare and update rolling forecasts (monthly/quarterly) to track business performance against budget and market conditions. Produce monthly cash flow forecasts and interest costs & income forecasts, ensuring accuracy and early identification of funding or liquidity issues. Identify variances between actual results and budget/forecast, and recommend corrective actions. Support operational teams with financial insights to improve efficiency and cost management. Develop and maintain financial models for scenario analysis, business cases, and investment appraisals. Provide regular KPI dashboards and management reports for General Manager, Executive Committee, and owners. Analyze market trends, competitive benchmarks, and internal performance to identify growth and profitability opportunities. Act as a finance business partner to General Manager and department heads, offering guidance on financial implications of operational decisions. Collaborate with Sales, Revenue Management, and Operations teams to optimize pricing strategies, cost structures, and revenue streams. Support decision-making on new initiatives, renovations, and capital projects. You will be ACA/ACCA/CIMA qualified with an FP&A background. Hospitality experience would be highly desirable. This is a chance to join a brand name with continued growth plans
Ecommerce Executive Salary 30,000 - 35,000 Zachary Daniels Recruitment are excited to be partnering with a growing creative retail brand to recruit an Ecommerce Executive. This is a fantastic opportunity to join a business with a loyal customer following where art, retail and digital combine to create inspiring customer experiences both in-store and online. If you have 2-3 years ecommerce experience, enjoy analysing performance data and are passionate about improving the online customer journey, this could be a brilliant next step in your career. You'll work closely with marketing, creative and product teams to manage the ecommerce platform, optimise performance and help drive online sales growth. What you'll be doing Managing the day-to-day running of the ecommerce website Uploading products, updating content and merchandising category pages Supporting digital campaigns, product launches and promotions Monitoring website performance using Google Analytics Identifying opportunities to improve conversion rate and customer journey Producing weekly and monthly ecommerce performance reports Supporting SEO strategy to increase organic traffic Delivering email marketing campaigns and customer journeys Working with internal teams and web partners to improve site performance What we're looking for 2-3 years ecommerce or digital marketing experience Experience using ecommerce platforms such as Salesforce or similar Strong knowledge of Google Analytics and performance reporting Understanding of SEO, customer journeys and digital marketing Highly organised with strong attention to detail A proactive and data-driven mindset Why join? Be part of a growing creative retail brand Opportunity to make a real impact on ecommerce growth Work within a collaborative marketing and creative team Salary 30,000 - 35,000 Apply today with Zachary Daniels Recruitment to find out more BH35649
Apr 02, 2026
Full time
Ecommerce Executive Salary 30,000 - 35,000 Zachary Daniels Recruitment are excited to be partnering with a growing creative retail brand to recruit an Ecommerce Executive. This is a fantastic opportunity to join a business with a loyal customer following where art, retail and digital combine to create inspiring customer experiences both in-store and online. If you have 2-3 years ecommerce experience, enjoy analysing performance data and are passionate about improving the online customer journey, this could be a brilliant next step in your career. You'll work closely with marketing, creative and product teams to manage the ecommerce platform, optimise performance and help drive online sales growth. What you'll be doing Managing the day-to-day running of the ecommerce website Uploading products, updating content and merchandising category pages Supporting digital campaigns, product launches and promotions Monitoring website performance using Google Analytics Identifying opportunities to improve conversion rate and customer journey Producing weekly and monthly ecommerce performance reports Supporting SEO strategy to increase organic traffic Delivering email marketing campaigns and customer journeys Working with internal teams and web partners to improve site performance What we're looking for 2-3 years ecommerce or digital marketing experience Experience using ecommerce platforms such as Salesforce or similar Strong knowledge of Google Analytics and performance reporting Understanding of SEO, customer journeys and digital marketing Highly organised with strong attention to detail A proactive and data-driven mindset Why join? Be part of a growing creative retail brand Opportunity to make a real impact on ecommerce growth Work within a collaborative marketing and creative team Salary 30,000 - 35,000 Apply today with Zachary Daniels Recruitment to find out more BH35649
Company Description A Japanese global leader in the provision of ground-breaking and innovative technological and research solutions to the healthcare industry. The M3 Group operates in the US, Asia, and Europe with over 5.8 million physician members globally via its physician websites which include research. Doctors.net.uk, medigate.net, and medlive.cn. M3 Inc. is a publicly traded company on the Tokyo Stock Exchange (jp:2413, NIKKEI 225) with subsidiaries in major markets including the US, UK, Japan, South Korea, and China, and in 2020 was ranked in Forbes' Global 2000 list. The M3 Group provides services to healthcare and the life science industry. In addition to market research, these services include medical education, ethical drug promotion, clinical development, job recruitment, and clinic appointment services. M3 has offices in Japan, UK, France, Germany, Brazil, Sweden, China, USA, and South Korea, as well as India. Job Description Due to our continued growth, we are hiring for a Vice President, Business Development at M3 Global Research, an M3 company. About the Business Division M3 Global Research, part of M3 Inc., provides the most comprehensive and highest quality market research recruitment and support services available to the industry with relationships reaching respondents in more than 70 countries worldwide. M3 Global Research maintains ISO 26362 and ISO 27001 certifications with the highest quality data collection and project management capabilities that cover the spectrum of quantitative and qualitative techniques utilized today. M3 services incorporate all of the most advanced statistical and attitudinal methodologies allowing clients to provide world-class offerings and support services to their end-client customers throughout multiple industry sectors. Mission of the Role The Vice President, Business Development grows and drives existing accounts. The role will meet quarterly and annual sales targets. Additionally, this individual is responsible for development of processes to ensure all client needs are being met within efficient means, encouraging communication and ongoing education of difficult topics among Sales and Delivery teams, and enhancing productivity to address client satisfaction and/or project completion concerns fairly and in a timely fashion. This is the ideal role for someone who is driven by their own success, a strong networker, and an effective teacher and communicator. Essential Duties and Responsibilities Overall responsibility for the growth and profitability of assigned strategic accounts. Ensure that pricing is optimized and follows company pricing policy, scope changes are recosted accurately and discounts where necessary are suitable and appropriate, thus providing a consistent sales presence to complement the field-level sales and operations aspects of managing the account(s). Utilize account data to create strategies and develop plans that are executed and reviewed on an ongoing basis to grow the business. Review accounts monthly versus sales and revenue goals. Provide support as necessary for reporting of current sales, revenue, conversion and other data for internal analysis and client reviews. Supervise day-to-day and strategic aspects of accounts. Monitor operational aspects of projects, acting, as necessary, as liaison between client and M3. Nurture a client-centric culture in your accounts with strong sales behaviours. Serve as VP point of escalation for any delivery concerns. Collaborate with Global Sales and Delivery teams to develop uniform processes and their distribution among all teams; establish and maintain department procedures; provide feedback and make suggestions striving for continuous improvement and education. Supporting the SVP, Business Development as a liaison between the Sales and Delivery teams to ensure client satisfaction is prioritized on all fieldwork projects; on all client-facing activity, provide superior customer service to insure properly executed project fielding and delivery; Enable delivery teams success with correct project handovers and a strong emphasis on proper IKOs (Internal Kick-Off meeting). Serve as a CRM advocate, assisting with training and being responsible for keeping account data clean and current. Serve as contact point for new hire onboarding for the UK Sales team. Mentor and advise Client Service Directors and Account Managers serving as a reference to assist with problem solving, custom project solutions, and fieldwork planning, supporting workstreams and delegating coverage as needed. Lead client service initiatives regarding procedures and standards to enhance business communication, increase productivity, and increase client satisfaction. Attend conferences/trade shows as assigned and professionally represent M3, interact with clients and assist the marketing effort via dissemination of M3 capabilities and collection of leads Travel, as necessary, to support on-site client meetings with other Sales and Delivery Team members. Qualifications Bachelor's degree or equivalent work experience A minimum of 5 years of healthcare market research experience required. Business development experience required. Exceptional ability to multi-task and prioritize requests Solid relationship building and staff management skills Effective communicator Time management skills Problem solver (seeks answers and resolutions) Strong self-discipline & organizational habits Effective use of Outlook, Excel, Word, PowerPoint Additional Information
Apr 02, 2026
Full time
Company Description A Japanese global leader in the provision of ground-breaking and innovative technological and research solutions to the healthcare industry. The M3 Group operates in the US, Asia, and Europe with over 5.8 million physician members globally via its physician websites which include research. Doctors.net.uk, medigate.net, and medlive.cn. M3 Inc. is a publicly traded company on the Tokyo Stock Exchange (jp:2413, NIKKEI 225) with subsidiaries in major markets including the US, UK, Japan, South Korea, and China, and in 2020 was ranked in Forbes' Global 2000 list. The M3 Group provides services to healthcare and the life science industry. In addition to market research, these services include medical education, ethical drug promotion, clinical development, job recruitment, and clinic appointment services. M3 has offices in Japan, UK, France, Germany, Brazil, Sweden, China, USA, and South Korea, as well as India. Job Description Due to our continued growth, we are hiring for a Vice President, Business Development at M3 Global Research, an M3 company. About the Business Division M3 Global Research, part of M3 Inc., provides the most comprehensive and highest quality market research recruitment and support services available to the industry with relationships reaching respondents in more than 70 countries worldwide. M3 Global Research maintains ISO 26362 and ISO 27001 certifications with the highest quality data collection and project management capabilities that cover the spectrum of quantitative and qualitative techniques utilized today. M3 services incorporate all of the most advanced statistical and attitudinal methodologies allowing clients to provide world-class offerings and support services to their end-client customers throughout multiple industry sectors. Mission of the Role The Vice President, Business Development grows and drives existing accounts. The role will meet quarterly and annual sales targets. Additionally, this individual is responsible for development of processes to ensure all client needs are being met within efficient means, encouraging communication and ongoing education of difficult topics among Sales and Delivery teams, and enhancing productivity to address client satisfaction and/or project completion concerns fairly and in a timely fashion. This is the ideal role for someone who is driven by their own success, a strong networker, and an effective teacher and communicator. Essential Duties and Responsibilities Overall responsibility for the growth and profitability of assigned strategic accounts. Ensure that pricing is optimized and follows company pricing policy, scope changes are recosted accurately and discounts where necessary are suitable and appropriate, thus providing a consistent sales presence to complement the field-level sales and operations aspects of managing the account(s). Utilize account data to create strategies and develop plans that are executed and reviewed on an ongoing basis to grow the business. Review accounts monthly versus sales and revenue goals. Provide support as necessary for reporting of current sales, revenue, conversion and other data for internal analysis and client reviews. Supervise day-to-day and strategic aspects of accounts. Monitor operational aspects of projects, acting, as necessary, as liaison between client and M3. Nurture a client-centric culture in your accounts with strong sales behaviours. Serve as VP point of escalation for any delivery concerns. Collaborate with Global Sales and Delivery teams to develop uniform processes and their distribution among all teams; establish and maintain department procedures; provide feedback and make suggestions striving for continuous improvement and education. Supporting the SVP, Business Development as a liaison between the Sales and Delivery teams to ensure client satisfaction is prioritized on all fieldwork projects; on all client-facing activity, provide superior customer service to insure properly executed project fielding and delivery; Enable delivery teams success with correct project handovers and a strong emphasis on proper IKOs (Internal Kick-Off meeting). Serve as a CRM advocate, assisting with training and being responsible for keeping account data clean and current. Serve as contact point for new hire onboarding for the UK Sales team. Mentor and advise Client Service Directors and Account Managers serving as a reference to assist with problem solving, custom project solutions, and fieldwork planning, supporting workstreams and delegating coverage as needed. Lead client service initiatives regarding procedures and standards to enhance business communication, increase productivity, and increase client satisfaction. Attend conferences/trade shows as assigned and professionally represent M3, interact with clients and assist the marketing effort via dissemination of M3 capabilities and collection of leads Travel, as necessary, to support on-site client meetings with other Sales and Delivery Team members. Qualifications Bachelor's degree or equivalent work experience A minimum of 5 years of healthcare market research experience required. Business development experience required. Exceptional ability to multi-task and prioritize requests Solid relationship building and staff management skills Effective communicator Time management skills Problem solver (seeks answers and resolutions) Strong self-discipline & organizational habits Effective use of Outlook, Excel, Word, PowerPoint Additional Information
What you will do on your journey with WebBeds. As the Director of Contracting, you will lead our sourcing strategy across one of WebBeds' most critical markets. This senior leadership role combines team management, commercial strategy, and high-level supplier engagement. You will play a key role in shaping the regional hotel portfolio, negotiating strategic partnerships, and ensuring consistent delivery against commercial objectives. Through collaboration with internal stakeholders and external hotel partners, you will drive performance and ensure WebBeds maintains its competitive advantage in the UK and Ireland. In this role you will: Manage hotel partnerships, drive commercial performance, and ensure portfolio growth in line with market demands. The ideal candidate brings strong leadership experience, a solid background in hotel contracting, and a passion for delivering high-impact commercial outcomes. Key Responsibilities. Lead, mentor, and develop a high-performing contracting team. Define and execute the hotel partnership strategy, ensuring alignment with business objectives. Collaborate with regional peers across Northern Europe to drive consistency and best practices. Develop strategic partnerships with top-performing hotels and chains. Achieve regional revenue, margin, and competitiveness targets within the B2B distribution landscape. Negotiate optimal inventory, rates, and availability to maximize sales potential. Analyse portfolio performance, identifying trends, gaps, and emerging opportunities. Work cross-functionally with Sales, Revenue Management, Marketing, Finance, and Operations to ensure seamless execution. Champion WebBeds' value proposition to secure long-term, strategic partnerships. Ensure hotel portfolio diversity, coverage, and quality aligned with regional market demands. Drive data-led decision-making to enhance competitive positioning. Lead internal initiatives to improve contracting processes and team efficiency. The skills we would love to see in your suitcase. Proven track record in hotel partnerships and commercial management within the UK & Ireland market. Strong negotiation skills; and relationship-building abilities. Able to develop, and maintain, strong and trusting relationships with hoteliers and colleagues. Pro-active team leader. Accurate with attention to detail. Well-developed written and verbal communication skills (internal and external) in English. Able to work well under pressure and motivated to succeed. A solid working knowledge of Microsoft Word, Excel, Power Point and Outlook. Aptitude for leading and motivating a team. Ability to delegate competently. Able to communicate internally and externally in an effective and timely manner. WebBeds is a global digital travel marketplace for the travel trade, an intermediary connecting hotels and other travel service suppliers to a distribution network of travel buyers all over the world. We connect hotels looking to fill rooms with buyers trying to find rooms. In short, we source bookable content, integrate, aggregate and merchandise that content in our platform, then distribute it to a global network of travel trade buyers, who sell to the travelling public. Our Products range from a Retail Online platform, Integration Connectivity hub and distribution APIs to name but a few and our systems are 100% cloud hosted processing up to 8.3bn search requests daily, with 17million rooms nights sold in FY24. We deliver amazing outcomes using leading edge technology through innovative and creative thinking; and products help our partners deliver amazing travel experiences, enabling travel the world over. Some things that make us stand out! We are a truly global travel organisation, with a global footprint. We have 1200+ people speaking 50+ languages in 120+ cites across 50+ countries. We partner with over 500,000 properties in more than 39,000 locations. We work with more than 50,000 travel buyers in 140 source markets. We have an amazing team delivering valuable outcomes using innovative tech and creative, lateral thinking. Working at WebBeds WebBeds is a fast-paced, results-driven business and that is reflected throughout our company, in our technology, product and perhaps most importantly - in our people. Visit 'Careers' for jobs around the world of WebBeds. Our customers. Hotels and other suppliers Global and regional hotel chains, independent hotels, apartments, resorts, attractions, transfer and sightseeing companies and more - can sell their products through WebBeds by connecting to a global network of over 50,000 online and offline travel buyers through robust solutions that provide greater inventory control to simplify distribution, and leverage WebBeds enhanced analytics to inform inventory optimisation choices - saving costs and increasing revenue. Online travel agencies, retail travel agents, corporate travel managers, tour operators, wholesalers, tourism boards, super apps, DMC's, group providers, airlines and more - can integrate the hundreds of thousands of hotels and ground services in the WebBeds marketplace through simple and seamless API connectivity, or they can search, shop and book online through one of WebBeds trade only booking sites. Our operation. We operate globally through four geographic regions - Europe, Asia Pacific, MEA (Middle East and Africa) and the Americas - with over 2,000 travel professionals working in 120 cities across 50 countries worldwide. WebBeds also operates specialist brands JacTravel DMC and UHl. JacTravel DMC provides tailormade travel arrangements for offline FIT and groups traveling to the UK, Ireland and key mainland European destinations to the international travel trade. UHI is a genuine pioneer, providing online pilgrimage travel services to travel agencies worldwide. WebBeds is a travel brand of the Web Travel Group, an ASX 200 listed company (ASX: WEB) operating global digital travel businesses.
Apr 02, 2026
Full time
What you will do on your journey with WebBeds. As the Director of Contracting, you will lead our sourcing strategy across one of WebBeds' most critical markets. This senior leadership role combines team management, commercial strategy, and high-level supplier engagement. You will play a key role in shaping the regional hotel portfolio, negotiating strategic partnerships, and ensuring consistent delivery against commercial objectives. Through collaboration with internal stakeholders and external hotel partners, you will drive performance and ensure WebBeds maintains its competitive advantage in the UK and Ireland. In this role you will: Manage hotel partnerships, drive commercial performance, and ensure portfolio growth in line with market demands. The ideal candidate brings strong leadership experience, a solid background in hotel contracting, and a passion for delivering high-impact commercial outcomes. Key Responsibilities. Lead, mentor, and develop a high-performing contracting team. Define and execute the hotel partnership strategy, ensuring alignment with business objectives. Collaborate with regional peers across Northern Europe to drive consistency and best practices. Develop strategic partnerships with top-performing hotels and chains. Achieve regional revenue, margin, and competitiveness targets within the B2B distribution landscape. Negotiate optimal inventory, rates, and availability to maximize sales potential. Analyse portfolio performance, identifying trends, gaps, and emerging opportunities. Work cross-functionally with Sales, Revenue Management, Marketing, Finance, and Operations to ensure seamless execution. Champion WebBeds' value proposition to secure long-term, strategic partnerships. Ensure hotel portfolio diversity, coverage, and quality aligned with regional market demands. Drive data-led decision-making to enhance competitive positioning. Lead internal initiatives to improve contracting processes and team efficiency. The skills we would love to see in your suitcase. Proven track record in hotel partnerships and commercial management within the UK & Ireland market. Strong negotiation skills; and relationship-building abilities. Able to develop, and maintain, strong and trusting relationships with hoteliers and colleagues. Pro-active team leader. Accurate with attention to detail. Well-developed written and verbal communication skills (internal and external) in English. Able to work well under pressure and motivated to succeed. A solid working knowledge of Microsoft Word, Excel, Power Point and Outlook. Aptitude for leading and motivating a team. Ability to delegate competently. Able to communicate internally and externally in an effective and timely manner. WebBeds is a global digital travel marketplace for the travel trade, an intermediary connecting hotels and other travel service suppliers to a distribution network of travel buyers all over the world. We connect hotels looking to fill rooms with buyers trying to find rooms. In short, we source bookable content, integrate, aggregate and merchandise that content in our platform, then distribute it to a global network of travel trade buyers, who sell to the travelling public. Our Products range from a Retail Online platform, Integration Connectivity hub and distribution APIs to name but a few and our systems are 100% cloud hosted processing up to 8.3bn search requests daily, with 17million rooms nights sold in FY24. We deliver amazing outcomes using leading edge technology through innovative and creative thinking; and products help our partners deliver amazing travel experiences, enabling travel the world over. Some things that make us stand out! We are a truly global travel organisation, with a global footprint. We have 1200+ people speaking 50+ languages in 120+ cites across 50+ countries. We partner with over 500,000 properties in more than 39,000 locations. We work with more than 50,000 travel buyers in 140 source markets. We have an amazing team delivering valuable outcomes using innovative tech and creative, lateral thinking. Working at WebBeds WebBeds is a fast-paced, results-driven business and that is reflected throughout our company, in our technology, product and perhaps most importantly - in our people. Visit 'Careers' for jobs around the world of WebBeds. Our customers. Hotels and other suppliers Global and regional hotel chains, independent hotels, apartments, resorts, attractions, transfer and sightseeing companies and more - can sell their products through WebBeds by connecting to a global network of over 50,000 online and offline travel buyers through robust solutions that provide greater inventory control to simplify distribution, and leverage WebBeds enhanced analytics to inform inventory optimisation choices - saving costs and increasing revenue. Online travel agencies, retail travel agents, corporate travel managers, tour operators, wholesalers, tourism boards, super apps, DMC's, group providers, airlines and more - can integrate the hundreds of thousands of hotels and ground services in the WebBeds marketplace through simple and seamless API connectivity, or they can search, shop and book online through one of WebBeds trade only booking sites. Our operation. We operate globally through four geographic regions - Europe, Asia Pacific, MEA (Middle East and Africa) and the Americas - with over 2,000 travel professionals working in 120 cities across 50 countries worldwide. WebBeds also operates specialist brands JacTravel DMC and UHl. JacTravel DMC provides tailormade travel arrangements for offline FIT and groups traveling to the UK, Ireland and key mainland European destinations to the international travel trade. UHI is a genuine pioneer, providing online pilgrimage travel services to travel agencies worldwide. WebBeds is a travel brand of the Web Travel Group, an ASX 200 listed company (ASX: WEB) operating global digital travel businesses.
CELSIUS GRADUATE RECRUITMENT LTD
City Of Westminster, London
STEM Graduate Software Sales Development Representative Up to £27,500 Basic, £55k OTE Exciting business benefits and incentives Offices in Holborn, London with hybrid working optional Calling all dynamic STEM graduates! Are you prepared to kickstart your career in B2B technology sales? If the idea of propelling your professional journey with a company committed to internal growth and steadfast dedication to gender equality in the high-end tech workplace excites you, and if you aspire to follow in the footsteps of trailblazers like Grace Beverley or Michelle Dewberry, then you've discovered the perfect place! Celsius Graduate Recruitment is thrilled to partner with a "hyper-growth tech unicorn" valued at $1 billion! This global software powerhouse collaborates with industry giants like NASA, Disney, Heineken, Bose, Vodafone, Dyson, Ferrari, and Tesla. With SoftBank and Sequoia Capital backing and an impending IPO in 2 years, this company boasts an impressive 80% client retention rate, thanks to its innovative products and top-tier customer experience. Are you a go-getter, looking to work with global heavyweights and pave your path to team management? This company's base in the heart of London's Holborn offers a trendy workspace, and they've witnessed a staggering 400% growth in recent years. They're in a league of their own and need top talent like you! The best part? You can target any company! Their product is a game-changer for businesses focusing on research and development, and they've already made waves with Ferrari, L'Oréal, Nielsen, Tesla, Dyson, Vodafone, Logitech, and even NASA. Join our client, and you might be one of the nine recent grads who've climbed the ladder to management. This company is all about nurturing future leaders, offering diverse career avenues. To seize this Graduate Business Development Representative role, you should have a STEM degree (preferably from a Russell Group university), a competitive spirit, an entrepreneurial mindset, sharp articulation, quick thinking, emotional intelligence, and a commercial edge. Don't wait! Apply for this fantastic STEM Graduate Business Development Representative opportunity now!
Apr 02, 2026
Full time
STEM Graduate Software Sales Development Representative Up to £27,500 Basic, £55k OTE Exciting business benefits and incentives Offices in Holborn, London with hybrid working optional Calling all dynamic STEM graduates! Are you prepared to kickstart your career in B2B technology sales? If the idea of propelling your professional journey with a company committed to internal growth and steadfast dedication to gender equality in the high-end tech workplace excites you, and if you aspire to follow in the footsteps of trailblazers like Grace Beverley or Michelle Dewberry, then you've discovered the perfect place! Celsius Graduate Recruitment is thrilled to partner with a "hyper-growth tech unicorn" valued at $1 billion! This global software powerhouse collaborates with industry giants like NASA, Disney, Heineken, Bose, Vodafone, Dyson, Ferrari, and Tesla. With SoftBank and Sequoia Capital backing and an impending IPO in 2 years, this company boasts an impressive 80% client retention rate, thanks to its innovative products and top-tier customer experience. Are you a go-getter, looking to work with global heavyweights and pave your path to team management? This company's base in the heart of London's Holborn offers a trendy workspace, and they've witnessed a staggering 400% growth in recent years. They're in a league of their own and need top talent like you! The best part? You can target any company! Their product is a game-changer for businesses focusing on research and development, and they've already made waves with Ferrari, L'Oréal, Nielsen, Tesla, Dyson, Vodafone, Logitech, and even NASA. Join our client, and you might be one of the nine recent grads who've climbed the ladder to management. This company is all about nurturing future leaders, offering diverse career avenues. To seize this Graduate Business Development Representative role, you should have a STEM degree (preferably from a Russell Group university), a competitive spirit, an entrepreneurial mindset, sharp articulation, quick thinking, emotional intelligence, and a commercial edge. Don't wait! Apply for this fantastic STEM Graduate Business Development Representative opportunity now!
An excellent opportunity for a Trainee Business Development and Technical Manager to join a well-established company. Job Type: Full-Time, Permanent. Salary: Competitive Salary, Depending on Experience. Location: Glasgow G46. Schedule: Monday - Friday, 9:00am - 5:00pm. About The Company: Manufacturing high quality gaskets for a range of industries for nearly 70 years. This unrivalled experience means that they are now one of the leaders in the U.K. market and their products are used in utilities, construction and engineering projects throughout the world. Headquartered in Glasgow, with a branch in Inverness and having many global customers, 60-70 % of the products they supply are delivered out with Scotland. About The Role: The company are looking for an ambitious and energetic Trainee Business Development and Technical Manager. Based in their Glasgow office, working closely with and reporting directly to their BD & T Director, you will already have a technical sales skill set built in manufacturing and/or merchanting and be willing to learn quickly on the job. Your goal will be to drive sustainable financial growth through boosting sales and forging strong relationships with clients. You will be capable in Microsoft Outlook, Word, Excel, PowerPoint, etc. and have the necessary logical, creative, numerate and analytical mindset with mechanical, chemical and physics basics. Be keen to learn new skills and be committed to continuous personal development. Qualified to HND level in a recognised engineering-based subject is a pre-requisite of the role. You will be highly organised in both time management and general planning, meticulous in record keeping and be capable of working in a small team but equally comfortable working without support. Key Responsibilities (not limited too): Identifying and developing new opportunities. Engaging with existing customers to develop new business opportunities. Expanding the company profile within existing and new markets. Driving marketing, social media and website campaigns. Market analysis and strategy building to ensure the business and its products are in the prime position to capitalise on future changes. Building relationships with customers and suppliers. Researching potential suppliers to allow more competitive costings for core products. Evaluating existing partnerships and sales efforts with focus on emphasising what works and changing what doesn't. Technical drawing interpretation and basic creation thereof. Working with designers to ensure correct specification of gaskets and bolt grade to suit applications. Analysis of enquiries, drawings and material types that are not our core business. Creating opportunities through technical support to have our materials/gaskets specified. Developing a knowledge of adhesives and adhesive tapes that compliment our core products. Technical sealing solutions development and product development. Sealing problem solving. The preparation and submission of quotations to customers ensuring the quotation meets the technical requirement of the enquiry. Training Development both internally and externally with our training partners. Based in the Glasgow office but from time to time you may be required to work at such other location or locations as the Employer may direct having regard to the best interests of the business. If you feel that you have the relative skills/attributes to fulfil this role then please apply now for immediate consideration. The employer fully supports Equality in Employment. All employment is decided based on qualifications, merit and business need.
Apr 02, 2026
Full time
An excellent opportunity for a Trainee Business Development and Technical Manager to join a well-established company. Job Type: Full-Time, Permanent. Salary: Competitive Salary, Depending on Experience. Location: Glasgow G46. Schedule: Monday - Friday, 9:00am - 5:00pm. About The Company: Manufacturing high quality gaskets for a range of industries for nearly 70 years. This unrivalled experience means that they are now one of the leaders in the U.K. market and their products are used in utilities, construction and engineering projects throughout the world. Headquartered in Glasgow, with a branch in Inverness and having many global customers, 60-70 % of the products they supply are delivered out with Scotland. About The Role: The company are looking for an ambitious and energetic Trainee Business Development and Technical Manager. Based in their Glasgow office, working closely with and reporting directly to their BD & T Director, you will already have a technical sales skill set built in manufacturing and/or merchanting and be willing to learn quickly on the job. Your goal will be to drive sustainable financial growth through boosting sales and forging strong relationships with clients. You will be capable in Microsoft Outlook, Word, Excel, PowerPoint, etc. and have the necessary logical, creative, numerate and analytical mindset with mechanical, chemical and physics basics. Be keen to learn new skills and be committed to continuous personal development. Qualified to HND level in a recognised engineering-based subject is a pre-requisite of the role. You will be highly organised in both time management and general planning, meticulous in record keeping and be capable of working in a small team but equally comfortable working without support. Key Responsibilities (not limited too): Identifying and developing new opportunities. Engaging with existing customers to develop new business opportunities. Expanding the company profile within existing and new markets. Driving marketing, social media and website campaigns. Market analysis and strategy building to ensure the business and its products are in the prime position to capitalise on future changes. Building relationships with customers and suppliers. Researching potential suppliers to allow more competitive costings for core products. Evaluating existing partnerships and sales efforts with focus on emphasising what works and changing what doesn't. Technical drawing interpretation and basic creation thereof. Working with designers to ensure correct specification of gaskets and bolt grade to suit applications. Analysis of enquiries, drawings and material types that are not our core business. Creating opportunities through technical support to have our materials/gaskets specified. Developing a knowledge of adhesives and adhesive tapes that compliment our core products. Technical sealing solutions development and product development. Sealing problem solving. The preparation and submission of quotations to customers ensuring the quotation meets the technical requirement of the enquiry. Training Development both internally and externally with our training partners. Based in the Glasgow office but from time to time you may be required to work at such other location or locations as the Employer may direct having regard to the best interests of the business. If you feel that you have the relative skills/attributes to fulfil this role then please apply now for immediate consideration. The employer fully supports Equality in Employment. All employment is decided based on qualifications, merit and business need.
Position Overview We are seeking a Director of Commercial Negotiations to lead high-value client negotiations and drive long-term contractual commitments with enhanced commercial outcomes. The role requires a unique blend of commercial acumen, sales influence, contractual expertise, and technical solution understanding. You will have the gravitas to lead discussions with clients and internal subject matter experts (SMEs), balancing competing priorities while shaping deals that maximize value for both the client and the business. Key Responsibilities Take ownership of strategically important and high value client negotiations, confidently leading discussions and influencing decision making. Shape and structure deals that balance client needs with internal commercial objectives. With support from a commercial team draft, review, and negotiate contracts, ensuring clarity, compliance, and value alignment. The successful candidate must have experience of either drafting to reviewing the drafting of client contracts in the data and technology sector. Collaborate with internal teams, including SMEs, Sales, Legal, Finance, and Technical Solutions, to align strategy and ensure smooth execution, even when resources do not report directly to you. Navigate competing internal priorities, managing senior stakeholders to maintain focus on commercial objectives. Develop pricing and deal strategies that secure price increases above historical levels while ensuring long term client satisfaction. Identify opportunities for upsell, cross sell, and long term partnership agreements. Maintain clear records of negotiations, contractual terms, and strategic decisions. Success Measures Achievement of closure of renewal and new business targets identified by sales leadership, including: Securing long term contractual commitments. High value transactions Closure of strategically important deals Delivering price increases over historic levels. Quality, timeliness, and effectiveness of contract drafting and negotiation. Effective management of internal and client stakeholder relationships. Deals structured to optimize commercial outcomes while preserving client satisfaction. About Experian Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments. We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at Experience and Skills Proven experience leading client negotiations in complex, solutions driven environments. Strong commercial and sales acumen with a track record of securing long term commitments at enhanced pricing. Ability to draft, review, and negotiate commercial contracts confidently. Gravitas and experience to influence internal SMEs and senior stakeholders without direct authority. Exceptional stakeholder management, communication, and presentation skills. Strong analytical skills to evaluate pricing, contract terms, and deal structures for optimal outcomes. Ability to balance client needs with internal priorities and commercial objectives. Desirable Qualifications Experience in IT, Telecoms, Professional Services etc. Familiarity with contract law, commercial terms, and negotiation frameworks. Experience leading multi stakeholder, complex agreements. Additional Information Hybrid working -40%in the office Lead high profile client negotiations with significant strategic and commercial impact. Work at the intersection of sales, deal shaping, and technical solutions. Influence both clients and internal stakeholders, shaping deals that drive business growth. Competitive compensation and performance driven incentives. Internal Grade: EB6 Equal Opportunity Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
Apr 02, 2026
Full time
Position Overview We are seeking a Director of Commercial Negotiations to lead high-value client negotiations and drive long-term contractual commitments with enhanced commercial outcomes. The role requires a unique blend of commercial acumen, sales influence, contractual expertise, and technical solution understanding. You will have the gravitas to lead discussions with clients and internal subject matter experts (SMEs), balancing competing priorities while shaping deals that maximize value for both the client and the business. Key Responsibilities Take ownership of strategically important and high value client negotiations, confidently leading discussions and influencing decision making. Shape and structure deals that balance client needs with internal commercial objectives. With support from a commercial team draft, review, and negotiate contracts, ensuring clarity, compliance, and value alignment. The successful candidate must have experience of either drafting to reviewing the drafting of client contracts in the data and technology sector. Collaborate with internal teams, including SMEs, Sales, Legal, Finance, and Technical Solutions, to align strategy and ensure smooth execution, even when resources do not report directly to you. Navigate competing internal priorities, managing senior stakeholders to maintain focus on commercial objectives. Develop pricing and deal strategies that secure price increases above historical levels while ensuring long term client satisfaction. Identify opportunities for upsell, cross sell, and long term partnership agreements. Maintain clear records of negotiations, contractual terms, and strategic decisions. Success Measures Achievement of closure of renewal and new business targets identified by sales leadership, including: Securing long term contractual commitments. High value transactions Closure of strategically important deals Delivering price increases over historic levels. Quality, timeliness, and effectiveness of contract drafting and negotiation. Effective management of internal and client stakeholder relationships. Deals structured to optimize commercial outcomes while preserving client satisfaction. About Experian Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments. We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at Experience and Skills Proven experience leading client negotiations in complex, solutions driven environments. Strong commercial and sales acumen with a track record of securing long term commitments at enhanced pricing. Ability to draft, review, and negotiate commercial contracts confidently. Gravitas and experience to influence internal SMEs and senior stakeholders without direct authority. Exceptional stakeholder management, communication, and presentation skills. Strong analytical skills to evaluate pricing, contract terms, and deal structures for optimal outcomes. Ability to balance client needs with internal priorities and commercial objectives. Desirable Qualifications Experience in IT, Telecoms, Professional Services etc. Familiarity with contract law, commercial terms, and negotiation frameworks. Experience leading multi stakeholder, complex agreements. Additional Information Hybrid working -40%in the office Lead high profile client negotiations with significant strategic and commercial impact. Work at the intersection of sales, deal shaping, and technical solutions. Influence both clients and internal stakeholders, shaping deals that drive business growth. Competitive compensation and performance driven incentives. Internal Grade: EB6 Equal Opportunity Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
Cross Currency (FX) Payments - Product Manager - Vice President LONDON, LONDON, United Kingdom Job Information Job Identification Job Category Product Management Business Unit Commercial & Investment Bank Posting Date 03/03/2026, 02:48 PM Locations 25 Bank Street, Canary Wharf, London, Greater London, E14 5JP, GB Apply Before 04/10/2026, 04:00 AM Job Schedule Full time Job Description Our EMEA Cross Currency (FX) Payment team makes a meaningful impact by delivering high-quality products that resonate with clients. This team also develops the EMEA regional Cross Currency product strategy and product vision. As a Product Manager in the EMEA Cross Currency (FX) Payments team, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations. Job responsibilities Develops the EMEA regional Cross Currency product strategy and product vision that delivers value to customers Develop Cross Currency solutions for global FIG franchise Align the regional requirements with the global roadmap and help to deliver the regional priorities. Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap. Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition including working with IT and relevant stakeholders. Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability Drives the monetization of the products with internal stakehlders Required qualifications, capabilities, and skills Significant experience or equivalent expertise in product management or a relevant domain area. Strong FX experience ideally in a Payments role. Advanced knowledge of the product development life cycle, design, and data analytics. Proven ability to engage with Sales, clients and industry bodies Ability to develop and lead collaborative relationships with key senior stakeholders. Curiosity to dig into data to identify root cause efficiency opportunities Creative Problem Solver and strong analytical skills. Preferred qualifications, capabilities, and skills Wider Payments Knowledge BA or BSc from a top-tier program or equivalent graduate level education preferred. Demonstrated prior experience working in a highly matrixed, complex organization About Us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit ourFAQs for more information about requesting an accommodation. About the Team J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
Apr 02, 2026
Full time
Cross Currency (FX) Payments - Product Manager - Vice President LONDON, LONDON, United Kingdom Job Information Job Identification Job Category Product Management Business Unit Commercial & Investment Bank Posting Date 03/03/2026, 02:48 PM Locations 25 Bank Street, Canary Wharf, London, Greater London, E14 5JP, GB Apply Before 04/10/2026, 04:00 AM Job Schedule Full time Job Description Our EMEA Cross Currency (FX) Payment team makes a meaningful impact by delivering high-quality products that resonate with clients. This team also develops the EMEA regional Cross Currency product strategy and product vision. As a Product Manager in the EMEA Cross Currency (FX) Payments team, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations. Job responsibilities Develops the EMEA regional Cross Currency product strategy and product vision that delivers value to customers Develop Cross Currency solutions for global FIG franchise Align the regional requirements with the global roadmap and help to deliver the regional priorities. Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap. Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition including working with IT and relevant stakeholders. Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability Drives the monetization of the products with internal stakehlders Required qualifications, capabilities, and skills Significant experience or equivalent expertise in product management or a relevant domain area. Strong FX experience ideally in a Payments role. Advanced knowledge of the product development life cycle, design, and data analytics. Proven ability to engage with Sales, clients and industry bodies Ability to develop and lead collaborative relationships with key senior stakeholders. Curiosity to dig into data to identify root cause efficiency opportunities Creative Problem Solver and strong analytical skills. Preferred qualifications, capabilities, and skills Wider Payments Knowledge BA or BSc from a top-tier program or equivalent graduate level education preferred. Demonstrated prior experience working in a highly matrixed, complex organization About Us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit ourFAQs for more information about requesting an accommodation. About the Team J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
Application is now closed for this role, please view other opportunities or submit your CV in the form below to be updated on other similar roles. A leading healthcare logistics company in Nottingham are looking for an Internal Communications Lead, who will be responsible for designing and delivering the Internal Communications strategy.The Internal Communications Lead will strategically lead and be accountable for the internal communications function, providing professional advice, expertise, and leadership on all aspects of internal communications to the Executive Team and Senior Leaders. As Internal Communications Lead, you will be a critical part of supporting change - taking colleagues along the change journey to help them understand the organisation's vision and the role they play. You will support the ambitious plans and be responsible for informing, educating and engaging colleagues to support the delivery of the organisational priorities.You will work closely with the Executive team and leadership team of the business to establish the right continued engagement and input to maximise the impact of the function. In this role you will also build relationships with communications teams within the wider group on key topics, as well as looking to leverage the communications channels of both organisations effectively. You will be responsible for engaging, effective and impactful internal communications, across the breadth of the logistics company, working with communications leads within partner organisations. You will need to evolve the use of technology to support communications activities, managing current channels and content, as well as looking to evolve how data sources and insights can be better leveraged to improve the impact of the function. As they continue its transformation, the focus for internal communications will include both the continued engagement and understanding of the current operation, as well as providing communications support for the change management activities to ensure projects are implemented well. Key responsibilities: Communication Strategy: Develop and execute an annual communication strategy with clear KPIs and organisational alignment. Budget Management: Implement budget plans with guidance from senior colleagues. Solutions Assessment: Evaluate complex solutions based on criteria for business requirements. Expert Consultation: Offer specialised guidance for resolving intricate inquiries and enabling appropriate actions. Project Oversight: Manage small to medium-sized projects following program management protocols. Strategic Contribution: Provide specialist insights to shape functional strategy in line with business needs. Data Analysis and Decision Support: Independently analyse data trends and provide guidance for informed decisions. Policy and Procedure Alignment: Manage, interpret, and align policies and procedures with organisational objectives, offering guidance and training. Key requirements: Experience in designing and delivering an internal communications strategy in complex organisations and geographically dispersed workforce. Experience of working within a matrix organisation, successfully managing complex projects, involving multiple stakeholders, from start to finish. Experience of advising senior managers on complex internal communications challenges, including crisis communications. Experience of successfully influencing staff at all levels within an organisation. Analytical skills to identify and evaluate internal communication needs and challenges. If you have the relevant experience and this opportunity sounds interesting to you, please get in touch with our team including a copy of your CV as soon as possible via the form below. We are committed to equality of opportunity for all. Applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. You can access our Diversity and Inclusion Policyhere. Please clickhereto find out more about Hanson Search.
Apr 02, 2026
Full time
Application is now closed for this role, please view other opportunities or submit your CV in the form below to be updated on other similar roles. A leading healthcare logistics company in Nottingham are looking for an Internal Communications Lead, who will be responsible for designing and delivering the Internal Communications strategy.The Internal Communications Lead will strategically lead and be accountable for the internal communications function, providing professional advice, expertise, and leadership on all aspects of internal communications to the Executive Team and Senior Leaders. As Internal Communications Lead, you will be a critical part of supporting change - taking colleagues along the change journey to help them understand the organisation's vision and the role they play. You will support the ambitious plans and be responsible for informing, educating and engaging colleagues to support the delivery of the organisational priorities.You will work closely with the Executive team and leadership team of the business to establish the right continued engagement and input to maximise the impact of the function. In this role you will also build relationships with communications teams within the wider group on key topics, as well as looking to leverage the communications channels of both organisations effectively. You will be responsible for engaging, effective and impactful internal communications, across the breadth of the logistics company, working with communications leads within partner organisations. You will need to evolve the use of technology to support communications activities, managing current channels and content, as well as looking to evolve how data sources and insights can be better leveraged to improve the impact of the function. As they continue its transformation, the focus for internal communications will include both the continued engagement and understanding of the current operation, as well as providing communications support for the change management activities to ensure projects are implemented well. Key responsibilities: Communication Strategy: Develop and execute an annual communication strategy with clear KPIs and organisational alignment. Budget Management: Implement budget plans with guidance from senior colleagues. Solutions Assessment: Evaluate complex solutions based on criteria for business requirements. Expert Consultation: Offer specialised guidance for resolving intricate inquiries and enabling appropriate actions. Project Oversight: Manage small to medium-sized projects following program management protocols. Strategic Contribution: Provide specialist insights to shape functional strategy in line with business needs. Data Analysis and Decision Support: Independently analyse data trends and provide guidance for informed decisions. Policy and Procedure Alignment: Manage, interpret, and align policies and procedures with organisational objectives, offering guidance and training. Key requirements: Experience in designing and delivering an internal communications strategy in complex organisations and geographically dispersed workforce. Experience of working within a matrix organisation, successfully managing complex projects, involving multiple stakeholders, from start to finish. Experience of advising senior managers on complex internal communications challenges, including crisis communications. Experience of successfully influencing staff at all levels within an organisation. Analytical skills to identify and evaluate internal communication needs and challenges. If you have the relevant experience and this opportunity sounds interesting to you, please get in touch with our team including a copy of your CV as soon as possible via the form below. We are committed to equality of opportunity for all. Applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. You can access our Diversity and Inclusion Policyhere. Please clickhereto find out more about Hanson Search.
Sales Executive (Inbound & Outbound) Location:Colchester Salary:£26,000 per annum + up to £3,000 performance bonus Hours:Mon-Thu 8:30am-5pm, Fri 8:30am-4pm Contract Type:Permanent Requirement: Must have own transport due to location We are looking for a proactiveSales Executiveto join our client's growing, dynamic team. This is a fast-paced, target-driven B2B role, ideal for someone who enjoys bothinbound and outbound sales, managing relationships, and uncovering new opportunities within existing and lapsed accounts. The Role As a Sales Executive, you'll be the first point of contact for customers, handling inbound enquiries, processing orders, and supporting the External Sales team. You'll also make proactive outbound sales calls, develop customer relationships, and ensure smooth end-to-end order fulfilment. This role is perfect for someone commercially minded, organised, and motivated by targets. Key Responsibilities Handle inbound sales enquiries via phone and email, providing expert advice and quotations Make proactive outbound calls to existing, lapsed, and prospective customers Process and manage customer orders accurately using CRM and ERP systems Build and maintain strong, long term relationships with customers and key accounts Identify and develop sales opportunities through upselling and cross selling Support the External Sales team by following up on leads and managing allocated accounts Monitor back orders and coordinate with warehouse/logistics to ensure timely delivery Resolve customer queries and order related issues professionally Maintain accurate sales and customer recordsTruncated due to length; full string above continues with remaining lines
Apr 02, 2026
Full time
Sales Executive (Inbound & Outbound) Location:Colchester Salary:£26,000 per annum + up to £3,000 performance bonus Hours:Mon-Thu 8:30am-5pm, Fri 8:30am-4pm Contract Type:Permanent Requirement: Must have own transport due to location We are looking for a proactiveSales Executiveto join our client's growing, dynamic team. This is a fast-paced, target-driven B2B role, ideal for someone who enjoys bothinbound and outbound sales, managing relationships, and uncovering new opportunities within existing and lapsed accounts. The Role As a Sales Executive, you'll be the first point of contact for customers, handling inbound enquiries, processing orders, and supporting the External Sales team. You'll also make proactive outbound sales calls, develop customer relationships, and ensure smooth end-to-end order fulfilment. This role is perfect for someone commercially minded, organised, and motivated by targets. Key Responsibilities Handle inbound sales enquiries via phone and email, providing expert advice and quotations Make proactive outbound calls to existing, lapsed, and prospective customers Process and manage customer orders accurately using CRM and ERP systems Build and maintain strong, long term relationships with customers and key accounts Identify and develop sales opportunities through upselling and cross selling Support the External Sales team by following up on leads and managing allocated accounts Monitor back orders and coordinate with warehouse/logistics to ensure timely delivery Resolve customer queries and order related issues professionally Maintain accurate sales and customer recordsTruncated due to length; full string above continues with remaining lines
Company Description Are you looking for an opportunity where you can deliver customer excellence, evolve trusted customer partnerships and become a subject matter expert? If so, our Internal Sales Opportunity based at our Aberdeenbranch could be the perfect next step! Rexel is a worldwide expert in distributing electric and energy-efficient products and services. Our goal is to provide smart electrical solutions that improve the comfort, safety and security of our customers' homes, businesses, and industries. We're looking for fresh thinkers, team players, and positive individuals like you to be part of our journey. The Benefits of a Career with Rexel: Contributory pension scheme and life assurance Bonuses:Performance Related Bonus scheme Time Off:33 days annual leave(including bank holidays, increasing throughout the years too!) You can also buy and sell holiday and enjoy enhanced parental leave Support & Development:Extensive learning opportunities from day one. Health & Wellbeing: Free virtual GP service, Healthy Mind Champions, and more! Perks:Staff discounts, exclusive holiday offers and free financial support and education Job Description As an Internal Sales Person, you are the key connection to provide effective management of existing customer accounts and developing new business to meet your Branch targets by providing an excellent sales service. You willprovide excellent customer serviceto our key customersover the phone, face to face in branch or via email to drive customer loyalty. You'll manage alive portfolio of current customerswhilst proactivelytargeting and developing new customers into profitable accounts.Our Internal Sales Persons will be thefirst point of call for key accounts clients. You will need tounderstand individual client requirements, build rapport & grow your client portfolio. You may also support the wider branch team, serving on theTrade Counterandpicking and packing products in our warehouseto ensure customers' orders are completed on time. Qualifications At Rexel, we prioritise hiring individuals based on behaviours and potential, rather than requiring specific formal qualifications for roles, the behaviours that will set you up for success within an Internal Sales role include: COLLABORATION: Building partnerships and working collaboratively with others to achieve shared objectives TAKES ACCOUNTABILITY: Taking action, overcoming obstacles, and meeting commitments CUSTOMER FOCUS: building strong customer relationships and delivering customer-centric solutions What we're looking for Ideally you will have experience of working in a highly competitive customer focused role where you are comfortable working towards and exceeding sales targets Customer centric and a self-starter, you will enjoy developing the business through face to face and phone-based relationships, becoming the subject matter expert for your customers A flexible approach and an ability to work under pressure whilst identifying business opportunities Additional Information At Rexel UK, we're all about welcoming people from different backgrounds, experiences, and perspectives because we know that diversity drives fresh ideas and great results. By coming together as one team, we're building a high-performance culture that not only drives success but also creates real value for our customers and communities. Creating an environment where individuality is celebrated and creativity flourishes, we're making sure everyone feels supported and confident to be their best.
Apr 02, 2026
Full time
Company Description Are you looking for an opportunity where you can deliver customer excellence, evolve trusted customer partnerships and become a subject matter expert? If so, our Internal Sales Opportunity based at our Aberdeenbranch could be the perfect next step! Rexel is a worldwide expert in distributing electric and energy-efficient products and services. Our goal is to provide smart electrical solutions that improve the comfort, safety and security of our customers' homes, businesses, and industries. We're looking for fresh thinkers, team players, and positive individuals like you to be part of our journey. The Benefits of a Career with Rexel: Contributory pension scheme and life assurance Bonuses:Performance Related Bonus scheme Time Off:33 days annual leave(including bank holidays, increasing throughout the years too!) You can also buy and sell holiday and enjoy enhanced parental leave Support & Development:Extensive learning opportunities from day one. Health & Wellbeing: Free virtual GP service, Healthy Mind Champions, and more! Perks:Staff discounts, exclusive holiday offers and free financial support and education Job Description As an Internal Sales Person, you are the key connection to provide effective management of existing customer accounts and developing new business to meet your Branch targets by providing an excellent sales service. You willprovide excellent customer serviceto our key customersover the phone, face to face in branch or via email to drive customer loyalty. You'll manage alive portfolio of current customerswhilst proactivelytargeting and developing new customers into profitable accounts.Our Internal Sales Persons will be thefirst point of call for key accounts clients. You will need tounderstand individual client requirements, build rapport & grow your client portfolio. You may also support the wider branch team, serving on theTrade Counterandpicking and packing products in our warehouseto ensure customers' orders are completed on time. Qualifications At Rexel, we prioritise hiring individuals based on behaviours and potential, rather than requiring specific formal qualifications for roles, the behaviours that will set you up for success within an Internal Sales role include: COLLABORATION: Building partnerships and working collaboratively with others to achieve shared objectives TAKES ACCOUNTABILITY: Taking action, overcoming obstacles, and meeting commitments CUSTOMER FOCUS: building strong customer relationships and delivering customer-centric solutions What we're looking for Ideally you will have experience of working in a highly competitive customer focused role where you are comfortable working towards and exceeding sales targets Customer centric and a self-starter, you will enjoy developing the business through face to face and phone-based relationships, becoming the subject matter expert for your customers A flexible approach and an ability to work under pressure whilst identifying business opportunities Additional Information At Rexel UK, we're all about welcoming people from different backgrounds, experiences, and perspectives because we know that diversity drives fresh ideas and great results. By coming together as one team, we're building a high-performance culture that not only drives success but also creates real value for our customers and communities. Creating an environment where individuality is celebrated and creativity flourishes, we're making sure everyone feels supported and confident to be their best.
Introduction SymphonyAI builds Vertical AI applications that help enterprises tackle their most complex, high-value challenges like stopping financial crime, improving store performance, and boosting manufacturing efficiency. Trusted by more than 2,000 enterprise customers around the globe including 200 of the top financial institutions, top 25 CPGs, and many of the world's largest grocers and industrial manufacturers, SymphonyAI delivers domain trained applications and pre-built agents that are ready to work on day one. Background SymphonyAI is a vertical AI software company that builds domain-specific, AI-native platforms across multiple industries. Its Financial Services delivers end-to-end AML compliance and fraud prevention solutions across global financial institutions. The division's value lies in combining rule-based and predictive AI to detect both known and emerging financial crime typologies, improving compliance efficiency, accuracy, and client trust. SymphonyAI FS partners with banks, insurers, and capital markets institutions to reduce risk exposure, lower false positives, and enhance investigation efficiency through responsible and explainable AI. Job Description The Role & Requirement The Head of Professional Services, Financial Services EMEA will lead the post-sale delivery organisation for SymphonyAI's Financial Services division, overseeing 150+ FTE across London, Dublin, Poland, and continental Europe. Reporting to the Global VP of Customer Success, this executive will drive transformation to a SaaS-native, product-aligned and outcome-based delivery engine. The mandate combines strategic and operational leadership: delivering high quality value based solutions to clients, strengthening customer centricity, predictability, and delivery excellence across diverse markets while also identifying and implementing efficiencies to drive margin improvement. The role carries full ownership of post-sale performance and P&L, driving measurable gains in efficiency, repeatability, time-to-first value, and customer satisfaction. Operating within a fast-moving, product-led environment, the successful candidate will bring an AI-first mindset, commercial acumen, and cross-functional influence. Success will rely on clarity of execution, disciplined delivery governance, and close alignment with Sales, Product, Engineering, and Global Client Operations. The ideal candidate will be a consultative, commercially astute operator who can challenge and reframe client asks, build trusted partnerships with Tier-1 financial institutions, and inspire a high-performance, customer-centric culture across a complex EMEA footprint. Key Responsibilities Commercial Leadership: Accountable for utilisation, earned revenue realisation, margin, and cash. Partner with Sales to shape SOWs and evolve toward outcome-based and subscription services supporting renewal and ARR. Operational Leadership: Own services revenue, gross margin, time-to-value, adoption, and client satisfaction (CSAT) across the project-to-live lifecycle - onboarding, implementation, data services, and partners. Change Leadership: Modernise a consulting-led model into a SaaS-native, product-aligned, outcome-driven engine, rebalancing into a shared-services structure with defined SLAs and nearshore integration. People Leadership: Manage team(s) across multiple markets; build leadership depth, accountability, and collaboration across Product, Sales, Customer Success, Engineering, and Global Client Operations. Performance Metrics: Deliver measurable uplift in time-to-first value, adoption, margin, revenue per head, and predictability; improve repeatability and client reference ability. AI-First Culture: Embed AI-first tools and behaviours across delivery and investigation workflows to improve efficiency, insight, and innovation; track measurable AI adoption. Client Engagement: Act as executive sponsor for clients; oversee escalations and convert red programmes into referenceable successes. Required Experience Proven experience leading a Professional Services Organisation for an Enterprise Software company in SaaS, fintech, or tech-enabled financial services. Direct P&L Ownership > $50million (must have) with proven experience of delivering sequential revenue growth and margin improvements. Direct Ownership of organisation 100 + people (must have), skilled at building leadership depth, driving accountability, and sustaining change. Proven experience of managing relationships in Tier 1 Accounts and internal C Suite. Demonstrated ability to transform consulting-led delivery into product aligned, outcome based programmes with measurable improvement in time-to-value, predictability, and margin. Full accountability for Earned Revenue & profitability, including cost-neutral rebalancing during transformation. Experienced in shared services design, defining SLAs, partner governance, and operating cadence across multi country teams (onshore, nearshore, offshore) Strong background in financial crime, AML, KYC, or risk analytics preferred. Demonstrated AI-literacy - leveraging AI and automation to improve delivery performance, insight generation, and client adoption. Experience working across markets, credible with senior stakeholders in the UK, France, Germany, Poland and broader EMEA. Soft Skills Consultative, outcome-oriented operator who challenges and reframes client asks; from legacy processes into outcome(s) oriented SaaS native solutions. Structured and pragmatic leader who balances commercial discipline with empathy. Skilled communicator and negotiator, credible with Tier 1 financial clients. Agile and adaptable; thrives in a fast-moving, product-led environment. Multilingual preferred (English essential; French or another European language is an advantage). Strong ability to build trust, drive change, and inspire high-performing teams. Location and Travel London base preferred. Regular travel expected across EMEA. About Us SymphonyAI builds Vertical AI applications that help enterprises tackle their most complex, high-value challenges like stopping financial crime, improving store performance, and boosting manufacturing efficiency. Trusted by more than 2,000 enterprise customers around the globe including 200 of the top financial institutions, top 25 CPGs, and many of the world's largest grocers and industrial manufacturers, SymphonyAI delivers domain trained applications and pre-built agents that are ready to work on day one.
Apr 02, 2026
Full time
Introduction SymphonyAI builds Vertical AI applications that help enterprises tackle their most complex, high-value challenges like stopping financial crime, improving store performance, and boosting manufacturing efficiency. Trusted by more than 2,000 enterprise customers around the globe including 200 of the top financial institutions, top 25 CPGs, and many of the world's largest grocers and industrial manufacturers, SymphonyAI delivers domain trained applications and pre-built agents that are ready to work on day one. Background SymphonyAI is a vertical AI software company that builds domain-specific, AI-native platforms across multiple industries. Its Financial Services delivers end-to-end AML compliance and fraud prevention solutions across global financial institutions. The division's value lies in combining rule-based and predictive AI to detect both known and emerging financial crime typologies, improving compliance efficiency, accuracy, and client trust. SymphonyAI FS partners with banks, insurers, and capital markets institutions to reduce risk exposure, lower false positives, and enhance investigation efficiency through responsible and explainable AI. Job Description The Role & Requirement The Head of Professional Services, Financial Services EMEA will lead the post-sale delivery organisation for SymphonyAI's Financial Services division, overseeing 150+ FTE across London, Dublin, Poland, and continental Europe. Reporting to the Global VP of Customer Success, this executive will drive transformation to a SaaS-native, product-aligned and outcome-based delivery engine. The mandate combines strategic and operational leadership: delivering high quality value based solutions to clients, strengthening customer centricity, predictability, and delivery excellence across diverse markets while also identifying and implementing efficiencies to drive margin improvement. The role carries full ownership of post-sale performance and P&L, driving measurable gains in efficiency, repeatability, time-to-first value, and customer satisfaction. Operating within a fast-moving, product-led environment, the successful candidate will bring an AI-first mindset, commercial acumen, and cross-functional influence. Success will rely on clarity of execution, disciplined delivery governance, and close alignment with Sales, Product, Engineering, and Global Client Operations. The ideal candidate will be a consultative, commercially astute operator who can challenge and reframe client asks, build trusted partnerships with Tier-1 financial institutions, and inspire a high-performance, customer-centric culture across a complex EMEA footprint. Key Responsibilities Commercial Leadership: Accountable for utilisation, earned revenue realisation, margin, and cash. Partner with Sales to shape SOWs and evolve toward outcome-based and subscription services supporting renewal and ARR. Operational Leadership: Own services revenue, gross margin, time-to-value, adoption, and client satisfaction (CSAT) across the project-to-live lifecycle - onboarding, implementation, data services, and partners. Change Leadership: Modernise a consulting-led model into a SaaS-native, product-aligned, outcome-driven engine, rebalancing into a shared-services structure with defined SLAs and nearshore integration. People Leadership: Manage team(s) across multiple markets; build leadership depth, accountability, and collaboration across Product, Sales, Customer Success, Engineering, and Global Client Operations. Performance Metrics: Deliver measurable uplift in time-to-first value, adoption, margin, revenue per head, and predictability; improve repeatability and client reference ability. AI-First Culture: Embed AI-first tools and behaviours across delivery and investigation workflows to improve efficiency, insight, and innovation; track measurable AI adoption. Client Engagement: Act as executive sponsor for clients; oversee escalations and convert red programmes into referenceable successes. Required Experience Proven experience leading a Professional Services Organisation for an Enterprise Software company in SaaS, fintech, or tech-enabled financial services. Direct P&L Ownership > $50million (must have) with proven experience of delivering sequential revenue growth and margin improvements. Direct Ownership of organisation 100 + people (must have), skilled at building leadership depth, driving accountability, and sustaining change. Proven experience of managing relationships in Tier 1 Accounts and internal C Suite. Demonstrated ability to transform consulting-led delivery into product aligned, outcome based programmes with measurable improvement in time-to-value, predictability, and margin. Full accountability for Earned Revenue & profitability, including cost-neutral rebalancing during transformation. Experienced in shared services design, defining SLAs, partner governance, and operating cadence across multi country teams (onshore, nearshore, offshore) Strong background in financial crime, AML, KYC, or risk analytics preferred. Demonstrated AI-literacy - leveraging AI and automation to improve delivery performance, insight generation, and client adoption. Experience working across markets, credible with senior stakeholders in the UK, France, Germany, Poland and broader EMEA. Soft Skills Consultative, outcome-oriented operator who challenges and reframes client asks; from legacy processes into outcome(s) oriented SaaS native solutions. Structured and pragmatic leader who balances commercial discipline with empathy. Skilled communicator and negotiator, credible with Tier 1 financial clients. Agile and adaptable; thrives in a fast-moving, product-led environment. Multilingual preferred (English essential; French or another European language is an advantage). Strong ability to build trust, drive change, and inspire high-performing teams. Location and Travel London base preferred. Regular travel expected across EMEA. About Us SymphonyAI builds Vertical AI applications that help enterprises tackle their most complex, high-value challenges like stopping financial crime, improving store performance, and boosting manufacturing efficiency. Trusted by more than 2,000 enterprise customers around the globe including 200 of the top financial institutions, top 25 CPGs, and many of the world's largest grocers and industrial manufacturers, SymphonyAI delivers domain trained applications and pre-built agents that are ready to work on day one.
Growth Coordinator - Mining Advisory page is loaded Growth Coordinator - Mining Advisorytime type: Full timeposted on: Posted Todaytime left to apply: End Date: April 3, 2026 (30 days left to apply)job requisition id: JR101359At SLR Consulting we are looking for new recruits to grow our rapidly expanding Mining Advisory group. The team provides important consulting services to the mining industry at every stage of project development, operation and closure, from initial exploration through to rehabilitation. This role is for a Growth Coordinator, to assist the team with valuable Business Development activities, and is to be based in the UK or Ireland.SLR partners with mining and investment clients globally, serving as their trusted experts providing integrated technical, advisory, and sustainability solutions across the complete mining lifecycle.A track record of 4,000+ projects in 2024 delivered by 2,000 mining professionals across 100+ countries in Africa, Asia, Europe, The Middle East and the Americas.A depth of multicultural and multilingual expertise, with teams fluent in English, French, Spanish, Portuguese, Mandarin and various other regional languages, ensuring effective local engagement and regulatory understanding across all major mining jurisdictions.We combine executive-level strategic advisory with on-the-ground technical expertise, supporting our clients to ensure their mining projects are financeable, operational, and responsible while navigating complex regulatory landscapes and investor expectations.Financeable through our world-class advisory services where we have assisted clients to secure over billions of pounds in debt financing.Operational through our deep and broad technical expertise spanning permitting, mine design, tailings, processing optimisation, and infrastructure engineering.Responsible through our market-leading climate and sustainability capabilities, helping clients achieve social licence and environmental compliance. From community engagement to climate resilience planning, we ensure your project meets the highest standards of responsible and safe mining while supporting long-term operational success. The role In this role your duties will be varied, but will primarily involve:Client Growth & Market Development Build and maintain strategic client relationships Lead external BD activities including marketing, conferences, and client research Identify and qualify new opportunities; promote cross-sellingProposal & Tender Leadership Coordinate, draft, and submit proposals and tenders Ensure quality, consistency, competitiveness Maintain reusable proposal content librariesCommercial & Risk Shape commercial terms to maximise margin Manage scope variations and alignment with internal frameworksSales Operations, CRM & Reporting Manage CRM for Mining Advisory Support sales forecasting and pipeline trackingMarketing, Conferences, and Events Lead event planning and representation Support targeted marketing efforts.SLR are global leaders in Sustainability Solutions, helping our clients achieve their sustainability goals. We are a consultancy with 4000+ employees across 6 regions in over 125 countries. Our 'one team' culture is at the heart of our business, providing a collaborative and supportive environment for professional development. Along with competitive salaries, our staff enjoy a comprehensive benefits package with a company pension plus excellent healthcare offering, travel and life insurance and a structured career framework with regular reviews offering outstanding opportunities for progression. Alongside 25 day's annual leave, with additional flexible bank holidays, we offer flexible, agile and hybrid working which enables staff to tailor hours worked around core hours, with family friendly policies help balance the needs of professional and home life. About you With your knowledge and expertise, you will drive Mining Advisory growth by providing comprehensive Business Development support, through activities such as proposal coordination and tender delivery, pipeline management, and conference and marketing strategy.The Mining Advisory team comprises various technical consultants, including geologists, geotechnical engineers, mining engineers, and mineral processing engineers, all who advise major mining companies, mid-caps, junior mining and exploration companies, along with financial institutions, governments, law firms, and individual investors, on the technical, financial and commercial aspects of mineral property development. You will be part of the European team but contributing to broader global growth across Mining Advisory. Culture & Inclusion at SLR We are committed to being an equal opportunities employer, and our expectations go beyond purely complying with legislation. Through our Regional C&I Committees, Global Council and Employee Networks, we foster an inclusive environment where all people regardless of their background can thrive. We welcome applications from all individuals, regardless of their background, including those from groups that are currently under-represented at SLR, such as people identifying as 2SLGBTQI+, Indigenous peoples, ethnic minority groups, women, and people with visible or invisible disabilities, including those who are neurodivergent. Should you require any special adjustments throughout the recruitment process with us, please let us know. As a Disability Confident Committed employer, we seek to ensure all applicants have equitable support when applying to SLR.
Apr 02, 2026
Full time
Growth Coordinator - Mining Advisory page is loaded Growth Coordinator - Mining Advisorytime type: Full timeposted on: Posted Todaytime left to apply: End Date: April 3, 2026 (30 days left to apply)job requisition id: JR101359At SLR Consulting we are looking for new recruits to grow our rapidly expanding Mining Advisory group. The team provides important consulting services to the mining industry at every stage of project development, operation and closure, from initial exploration through to rehabilitation. This role is for a Growth Coordinator, to assist the team with valuable Business Development activities, and is to be based in the UK or Ireland.SLR partners with mining and investment clients globally, serving as their trusted experts providing integrated technical, advisory, and sustainability solutions across the complete mining lifecycle.A track record of 4,000+ projects in 2024 delivered by 2,000 mining professionals across 100+ countries in Africa, Asia, Europe, The Middle East and the Americas.A depth of multicultural and multilingual expertise, with teams fluent in English, French, Spanish, Portuguese, Mandarin and various other regional languages, ensuring effective local engagement and regulatory understanding across all major mining jurisdictions.We combine executive-level strategic advisory with on-the-ground technical expertise, supporting our clients to ensure their mining projects are financeable, operational, and responsible while navigating complex regulatory landscapes and investor expectations.Financeable through our world-class advisory services where we have assisted clients to secure over billions of pounds in debt financing.Operational through our deep and broad technical expertise spanning permitting, mine design, tailings, processing optimisation, and infrastructure engineering.Responsible through our market-leading climate and sustainability capabilities, helping clients achieve social licence and environmental compliance. From community engagement to climate resilience planning, we ensure your project meets the highest standards of responsible and safe mining while supporting long-term operational success. The role In this role your duties will be varied, but will primarily involve:Client Growth & Market Development Build and maintain strategic client relationships Lead external BD activities including marketing, conferences, and client research Identify and qualify new opportunities; promote cross-sellingProposal & Tender Leadership Coordinate, draft, and submit proposals and tenders Ensure quality, consistency, competitiveness Maintain reusable proposal content librariesCommercial & Risk Shape commercial terms to maximise margin Manage scope variations and alignment with internal frameworksSales Operations, CRM & Reporting Manage CRM for Mining Advisory Support sales forecasting and pipeline trackingMarketing, Conferences, and Events Lead event planning and representation Support targeted marketing efforts.SLR are global leaders in Sustainability Solutions, helping our clients achieve their sustainability goals. We are a consultancy with 4000+ employees across 6 regions in over 125 countries. Our 'one team' culture is at the heart of our business, providing a collaborative and supportive environment for professional development. Along with competitive salaries, our staff enjoy a comprehensive benefits package with a company pension plus excellent healthcare offering, travel and life insurance and a structured career framework with regular reviews offering outstanding opportunities for progression. Alongside 25 day's annual leave, with additional flexible bank holidays, we offer flexible, agile and hybrid working which enables staff to tailor hours worked around core hours, with family friendly policies help balance the needs of professional and home life. About you With your knowledge and expertise, you will drive Mining Advisory growth by providing comprehensive Business Development support, through activities such as proposal coordination and tender delivery, pipeline management, and conference and marketing strategy.The Mining Advisory team comprises various technical consultants, including geologists, geotechnical engineers, mining engineers, and mineral processing engineers, all who advise major mining companies, mid-caps, junior mining and exploration companies, along with financial institutions, governments, law firms, and individual investors, on the technical, financial and commercial aspects of mineral property development. You will be part of the European team but contributing to broader global growth across Mining Advisory. Culture & Inclusion at SLR We are committed to being an equal opportunities employer, and our expectations go beyond purely complying with legislation. Through our Regional C&I Committees, Global Council and Employee Networks, we foster an inclusive environment where all people regardless of their background can thrive. We welcome applications from all individuals, regardless of their background, including those from groups that are currently under-represented at SLR, such as people identifying as 2SLGBTQI+, Indigenous peoples, ethnic minority groups, women, and people with visible or invisible disabilities, including those who are neurodivergent. Should you require any special adjustments throughout the recruitment process with us, please let us know. As a Disability Confident Committed employer, we seek to ensure all applicants have equitable support when applying to SLR.
Vice President, Team Leader of Planning Team page is loaded Vice President, Team Leader of Planning Teamlocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: -WDDiscover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.Join MUFG, where being inspired is expected and making a meaningful impact is rewarded. OVERVIEW OF THE DEPARTMENT/SECTION MUFG has a developing and thriving Transactional Banking business, headquartered in Tokyo and spanning all continents. Transaction Banking, EMEA (incorporating Europe, Middle East and Africa) forms part of MUFG's Global Transaction Banking business.Our key responsibilities are to drive regional business and support global & regional clients with Transaction Banking solutions for Cash and Liquidity Management, Foreign Exchange, Trade and Working Capital through a comprehensive suite of proprietary and 3rd party digital channels. We support our local and international cash management services for our Corporate, FI and NBFI client base.Transaction Banking EMEA consists of Trade, Working Capital, Cash and Liquidity Management solutions for our chosen client base and comprises of product, sales, implementation, client services, planning and risk functions.The Planning team serves as the business management function for Transaction Banking EMEA. Through reviewing activities such as sales initiatives, product development, and regulatory matters, analyzing financial data, and preparing materials, the team supports Transaction Banking EMEA's overall activities and contributes to effective management decision making. In addition, the Planning team is responsible for executing required approval processes, managing budget submissions and ongoing budget control, and overseeing various risk management responsibilities essential to Transaction Banking EMEA's operations. DIRECT REPORTS Yes MAIN PURPOSE OF THE ROLE The Team Leader of the Planning team oversees all activities of the team. The role is responsible for leading the preparation of each business meeting / committee / conference and driving the risk management processes. By gathering essential information for Transaction Banking business activities, consolidating financial data, and producing clear and actionable management materials, the Team Leader ensures that management decision making is carried out efficiently and appropriately.The role also plays a central part in supporting the sustainable expansion of the Transaction Banking EMEA business through the development of appropriate business reviews and continuous budget to actual management. When business performance deviates from plan or unexpected operational issues arise, the Team Leader is accountable for formulating and executing recovery actions to keep the organization on track.Reporting line is to Deputy Head of Transaction Banking of EMEA. KEY RESPONSIBILITIES Planning and prioritizing own activities to clarify facts, report accurately and resolve queries and / or problems and take responsibility for developing and growing our Transaction Banking EMEA business. Providing leadership to an area of expertise within Transaction Banking EMEA, ensuring that all members are aware of what they are required to achieve and how they are achieving against the KPIs. Representing an area of expertise in relevant meetings / committees / conferences to facilitate policy development and contribute to business performance. Developing strong internal/external networks and build trusted relationships to enable change and influence behavior across MUFG. Working on overall business management for Transaction Banking EMEA, projects that cut across the business and risk management. Supporting key strategic initiatives and operational issues and ensuring successful implementation of plans. Developing strong relationships with key stakeholders / central point of contact / liaising with supporting functions such as Finance, Legal, Compliance, Tokyo Head Office, etc. in relation to operating Transaction Banking business within EMEA. Supporting the Head of Transaction Banking EMEA by having accountability and responsibility for the preparation of materials, documents and policies required to support initiatives, key meetings etc. Monitoring the risk and control environment, governance of risk and preparation of risk documentation. Tracking, monitoring and analysing business performance. Accountability for the correct and thorough completion of deliverables produced by direct reports Oversight over the team to ensure they are conducting their responsibilities adequately (such as preparation of materials). WORK EXPERIENCE Essential: Proven work experience in a similar role in banking sector or banking operations environment within the financial service industry. Relevant knowledge of payment business, Transaction Banking products and services covering both cash management, liquidity management and trade finance. Understanding of the operating model of the bank. Experience working on operational risk management. SKILLS AND EXPERIENCE Functional / Technical Competencies: Essential Build a team of high-quality professionals that will achieve the objectives of the broader MUFG Group to leverage strategic advantages. Maintain and enhance good working relationships with stakeholders across the region and globally to share best practices, provide support and develop effective local policies and procedures appropriate to the bank, and work in support of the One MUFG and overall Global Transaction Banking strategy. Capable of analyzing business marketing in various situations and determining appropriate strategies. Able to apply questioning skills for in-depth analysis of attitudes, situations, problems and priorities to determine optimum strategy on how to deal with them Able to identify and manage both transactional and operational risks. Excellent Microsoft Office skills PERSONAL REQUIREMENTS Excellent communication skills internally and externally with clients at different levels Results driven, with a strong sense of accountability A proactive, motivated approach. The ability to operate with urgency and prioritize work accordingly Strong decision-making skills, the ability to demonstrate sound judgement A structured and logical approach to work A creative and innovative approach to work Excellent interpersonal skills The ability to manage large workloads and tight deadlines Excellent attention to detail and accuracyWe are open to considering flexible working requests in line with organisational requirements.MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership.We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.
Apr 02, 2026
Full time
Vice President, Team Leader of Planning Team page is loaded Vice President, Team Leader of Planning Teamlocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: -WDDiscover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.Join MUFG, where being inspired is expected and making a meaningful impact is rewarded. OVERVIEW OF THE DEPARTMENT/SECTION MUFG has a developing and thriving Transactional Banking business, headquartered in Tokyo and spanning all continents. Transaction Banking, EMEA (incorporating Europe, Middle East and Africa) forms part of MUFG's Global Transaction Banking business.Our key responsibilities are to drive regional business and support global & regional clients with Transaction Banking solutions for Cash and Liquidity Management, Foreign Exchange, Trade and Working Capital through a comprehensive suite of proprietary and 3rd party digital channels. We support our local and international cash management services for our Corporate, FI and NBFI client base.Transaction Banking EMEA consists of Trade, Working Capital, Cash and Liquidity Management solutions for our chosen client base and comprises of product, sales, implementation, client services, planning and risk functions.The Planning team serves as the business management function for Transaction Banking EMEA. Through reviewing activities such as sales initiatives, product development, and regulatory matters, analyzing financial data, and preparing materials, the team supports Transaction Banking EMEA's overall activities and contributes to effective management decision making. In addition, the Planning team is responsible for executing required approval processes, managing budget submissions and ongoing budget control, and overseeing various risk management responsibilities essential to Transaction Banking EMEA's operations. DIRECT REPORTS Yes MAIN PURPOSE OF THE ROLE The Team Leader of the Planning team oversees all activities of the team. The role is responsible for leading the preparation of each business meeting / committee / conference and driving the risk management processes. By gathering essential information for Transaction Banking business activities, consolidating financial data, and producing clear and actionable management materials, the Team Leader ensures that management decision making is carried out efficiently and appropriately.The role also plays a central part in supporting the sustainable expansion of the Transaction Banking EMEA business through the development of appropriate business reviews and continuous budget to actual management. When business performance deviates from plan or unexpected operational issues arise, the Team Leader is accountable for formulating and executing recovery actions to keep the organization on track.Reporting line is to Deputy Head of Transaction Banking of EMEA. KEY RESPONSIBILITIES Planning and prioritizing own activities to clarify facts, report accurately and resolve queries and / or problems and take responsibility for developing and growing our Transaction Banking EMEA business. Providing leadership to an area of expertise within Transaction Banking EMEA, ensuring that all members are aware of what they are required to achieve and how they are achieving against the KPIs. Representing an area of expertise in relevant meetings / committees / conferences to facilitate policy development and contribute to business performance. Developing strong internal/external networks and build trusted relationships to enable change and influence behavior across MUFG. Working on overall business management for Transaction Banking EMEA, projects that cut across the business and risk management. Supporting key strategic initiatives and operational issues and ensuring successful implementation of plans. Developing strong relationships with key stakeholders / central point of contact / liaising with supporting functions such as Finance, Legal, Compliance, Tokyo Head Office, etc. in relation to operating Transaction Banking business within EMEA. Supporting the Head of Transaction Banking EMEA by having accountability and responsibility for the preparation of materials, documents and policies required to support initiatives, key meetings etc. Monitoring the risk and control environment, governance of risk and preparation of risk documentation. Tracking, monitoring and analysing business performance. Accountability for the correct and thorough completion of deliverables produced by direct reports Oversight over the team to ensure they are conducting their responsibilities adequately (such as preparation of materials). WORK EXPERIENCE Essential: Proven work experience in a similar role in banking sector or banking operations environment within the financial service industry. Relevant knowledge of payment business, Transaction Banking products and services covering both cash management, liquidity management and trade finance. Understanding of the operating model of the bank. Experience working on operational risk management. SKILLS AND EXPERIENCE Functional / Technical Competencies: Essential Build a team of high-quality professionals that will achieve the objectives of the broader MUFG Group to leverage strategic advantages. Maintain and enhance good working relationships with stakeholders across the region and globally to share best practices, provide support and develop effective local policies and procedures appropriate to the bank, and work in support of the One MUFG and overall Global Transaction Banking strategy. Capable of analyzing business marketing in various situations and determining appropriate strategies. Able to apply questioning skills for in-depth analysis of attitudes, situations, problems and priorities to determine optimum strategy on how to deal with them Able to identify and manage both transactional and operational risks. Excellent Microsoft Office skills PERSONAL REQUIREMENTS Excellent communication skills internally and externally with clients at different levels Results driven, with a strong sense of accountability A proactive, motivated approach. The ability to operate with urgency and prioritize work accordingly Strong decision-making skills, the ability to demonstrate sound judgement A structured and logical approach to work A creative and innovative approach to work Excellent interpersonal skills The ability to manage large workloads and tight deadlines Excellent attention to detail and accuracyWe are open to considering flexible working requests in line with organisational requirements.MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership.We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.
Customer Services Executive Location: Reading, Hybrid Reporting to: Customer Services Manager Salary: up to £30,000 pa, plus discretionary annual performance bonus Work schedule: Our Customer Services department is open Monday to Friday 8am to 6pm and Saturday from 10am to 5pm, with Saturdays being completed on a rota basis. About Us Founded in 2000, Healthxchange is the leading supplier of medical aesthetic products and services to professionals across the UK & Ireland. Healthxchange proudly partners with award winning brands including Obagi Medical, Medik8, Jan Marini, and Jane Iredale to strategically commercialise their products in market. We currently supply over 9,000 clinics with a full range of products (Skincare, Injectables, Energy based devices) and services (software & education) to support their 360 business needs. The company offers a dynamic environment for innovation and growth in the medical aesthetic space. About the role We're looking for a dynamic, people focused individual to join our Customer Services team and play a key role in delivering outstanding support across phone, email, and live chat. You'll help create exceptional customer experiences while contributing to the continued success and growth of Healthxchange. Requirements Excellent understanding of what a great customer experience is. Previous experience in a Customer Support or Contact Centre environment. Strong organisational skills and able to work to deadlines and deliver results under pressure. High attention to detail with a focus on quality. Excellent email writing skills. Ability to work under pressure in a fast paced environment, whilst being flexible and adaptable. Self motivated, with the ability to work under minimal supervision. Excellent time management capability. Proven communication skills, and confident telephone manner. IT skill such as Microsoft Office and CRM systems (Salesforce desirable). Responsibilities Act as a customer champion, always delivering an excellent customer experience and support with increasing our customer satisfaction and retention. Take ownership of customer queries, working with internal stakeholders to investigate and provide a full resolution for the customer. Ensure orders are processed promptly and accurately, adhering to company Standard Operating Procedures and all compliance requirements. Liaise with external third party suppliers e.g. delivery companies to investigate and resolve customer delivery issues. Investigate and respond to customer complaints, providing a resolution in line with customer expectations and in line with company policies. Ensure customer emails, phone calls and Live Chats are responded to within agreed department response times. Act as a brand ambassador when interacting with customers, consistently demonstrating high levels of integrity, diligence, and professionalism. Always act as a team player, working with your colleagues to achieve department goals and objectives. Maintain accurate records within our customer database and CRM system. Support with initiatives to upsell or promote HXP's products or services. Maintain an up to date knowledge of company products and procedures. Provide support with ad hoc projects and tasks as required. Benefits Company pension, annual performance bonus, 23 days holiday plus bank holidays (and increasing with service), staff discount, staff social events, access to Health Assured EAP. Healthxchange is committed to creating a diverse and inclusive work environment. We are proud to be an equal opportunity employer, and we welcome and encourage applications from all qualified individuals regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability status, marital status, or any other legally protected status. All employment decisions are based on merit, qualifications, and business needs.
Apr 02, 2026
Full time
Customer Services Executive Location: Reading, Hybrid Reporting to: Customer Services Manager Salary: up to £30,000 pa, plus discretionary annual performance bonus Work schedule: Our Customer Services department is open Monday to Friday 8am to 6pm and Saturday from 10am to 5pm, with Saturdays being completed on a rota basis. About Us Founded in 2000, Healthxchange is the leading supplier of medical aesthetic products and services to professionals across the UK & Ireland. Healthxchange proudly partners with award winning brands including Obagi Medical, Medik8, Jan Marini, and Jane Iredale to strategically commercialise their products in market. We currently supply over 9,000 clinics with a full range of products (Skincare, Injectables, Energy based devices) and services (software & education) to support their 360 business needs. The company offers a dynamic environment for innovation and growth in the medical aesthetic space. About the role We're looking for a dynamic, people focused individual to join our Customer Services team and play a key role in delivering outstanding support across phone, email, and live chat. You'll help create exceptional customer experiences while contributing to the continued success and growth of Healthxchange. Requirements Excellent understanding of what a great customer experience is. Previous experience in a Customer Support or Contact Centre environment. Strong organisational skills and able to work to deadlines and deliver results under pressure. High attention to detail with a focus on quality. Excellent email writing skills. Ability to work under pressure in a fast paced environment, whilst being flexible and adaptable. Self motivated, with the ability to work under minimal supervision. Excellent time management capability. Proven communication skills, and confident telephone manner. IT skill such as Microsoft Office and CRM systems (Salesforce desirable). Responsibilities Act as a customer champion, always delivering an excellent customer experience and support with increasing our customer satisfaction and retention. Take ownership of customer queries, working with internal stakeholders to investigate and provide a full resolution for the customer. Ensure orders are processed promptly and accurately, adhering to company Standard Operating Procedures and all compliance requirements. Liaise with external third party suppliers e.g. delivery companies to investigate and resolve customer delivery issues. Investigate and respond to customer complaints, providing a resolution in line with customer expectations and in line with company policies. Ensure customer emails, phone calls and Live Chats are responded to within agreed department response times. Act as a brand ambassador when interacting with customers, consistently demonstrating high levels of integrity, diligence, and professionalism. Always act as a team player, working with your colleagues to achieve department goals and objectives. Maintain accurate records within our customer database and CRM system. Support with initiatives to upsell or promote HXP's products or services. Maintain an up to date knowledge of company products and procedures. Provide support with ad hoc projects and tasks as required. Benefits Company pension, annual performance bonus, 23 days holiday plus bank holidays (and increasing with service), staff discount, staff social events, access to Health Assured EAP. Healthxchange is committed to creating a diverse and inclusive work environment. We are proud to be an equal opportunity employer, and we welcome and encourage applications from all qualified individuals regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability status, marital status, or any other legally protected status. All employment decisions are based on merit, qualifications, and business needs.
Company Description Are you looking for an opportunity where you can deliver customer excellence, evolve trusted customer partnerships and become a subject matter expert? If so, our Internal Sales Opportunity based at our Edinburgh Seafield branch could be the perfect next step! Rexel is a worldwide expert in distributing electric and energy-efficient products and services. Our goal is to provide smart electrical solutions that improve the comfort, safety and security of our customers' homes, businesses, and industries. We're looking for fresh thinkers, team players, and positive individuals like you to be part of our journey. The Benefits of a Career with Rexel: Contributory pension scheme and life assurance Bonuses: Performance Related Bonus scheme Time Off: 33 days annual leave (including bank holidays, increasing throughout the years too!) You can also buy and sell holiday and enjoy enhanced parental leave Support & Development: Extensive learning opportunities from day one. Health & Wellbeing: Free virtual GP service, Healthy Mind Champions, and more! Perks: Staff discounts, exclusive holiday offers and free financial support and education Job Description As an Internal Sales Person, you are the key connection to provide effective management of existing customer accounts and developing new business to meet your Branch targets by providing an excellent sales service. You will provide excellent customer service to our key customers over the phone, face to face in branch or via email to drive customer loyalty. You'll manage an alive portfolio of current customers whilst proactively targeting and developing new customers into profitable accounts. Our Internal Sales Persons will be the first point of call for key accounts clients. You will need to understand individual client requirements, build rapport & grow your client portfolio. You may also support the wider branch team, serving on the Trade Counter and picking and packing products in our warehouse to ensure customers' orders are completed on time. Qualifications At Rexel, we prioritise hiring individuals based on behaviours and potential, rather than requiring specific formal qualifications for roles, the behaviours that will set you up for success within an Internal Sales role include: COLLABORATION: Building partnerships and working collaboratively with others to achieve shared objectives TAKES ACCOUNTABILITY: Taking action, overcoming obstacles, and meeting commitments CUSTOMER FOCUS: Building strong customer relationships and delivering customer-centric solutions What we're looking for Ideally you will have experience of working in a highly competitive customer focused role where you are comfortable working towards and exceeding sales targets. Customer centric and a self-starter, you will enjoy developing the business through face to face and phone-based relationships, becoming the subject matter expert for your customers. A flexible approach and an ability to work under pressure whilst identifying business opportunities. Additional Information At Rexel UK, we're all about welcoming people from different backgrounds, experiences, and perspectives because we know that diversity drives fresh ideas and great results. By coming together as one team, we're building a high-performance culture that not only drives success but also creates real value for our customers and communities. Creating an environment where individuality is celebrated and creativity flourishes, we're making sure everyone feels supported and confident to be their best.
Apr 02, 2026
Full time
Company Description Are you looking for an opportunity where you can deliver customer excellence, evolve trusted customer partnerships and become a subject matter expert? If so, our Internal Sales Opportunity based at our Edinburgh Seafield branch could be the perfect next step! Rexel is a worldwide expert in distributing electric and energy-efficient products and services. Our goal is to provide smart electrical solutions that improve the comfort, safety and security of our customers' homes, businesses, and industries. We're looking for fresh thinkers, team players, and positive individuals like you to be part of our journey. The Benefits of a Career with Rexel: Contributory pension scheme and life assurance Bonuses: Performance Related Bonus scheme Time Off: 33 days annual leave (including bank holidays, increasing throughout the years too!) You can also buy and sell holiday and enjoy enhanced parental leave Support & Development: Extensive learning opportunities from day one. Health & Wellbeing: Free virtual GP service, Healthy Mind Champions, and more! Perks: Staff discounts, exclusive holiday offers and free financial support and education Job Description As an Internal Sales Person, you are the key connection to provide effective management of existing customer accounts and developing new business to meet your Branch targets by providing an excellent sales service. You will provide excellent customer service to our key customers over the phone, face to face in branch or via email to drive customer loyalty. You'll manage an alive portfolio of current customers whilst proactively targeting and developing new customers into profitable accounts. Our Internal Sales Persons will be the first point of call for key accounts clients. You will need to understand individual client requirements, build rapport & grow your client portfolio. You may also support the wider branch team, serving on the Trade Counter and picking and packing products in our warehouse to ensure customers' orders are completed on time. Qualifications At Rexel, we prioritise hiring individuals based on behaviours and potential, rather than requiring specific formal qualifications for roles, the behaviours that will set you up for success within an Internal Sales role include: COLLABORATION: Building partnerships and working collaboratively with others to achieve shared objectives TAKES ACCOUNTABILITY: Taking action, overcoming obstacles, and meeting commitments CUSTOMER FOCUS: Building strong customer relationships and delivering customer-centric solutions What we're looking for Ideally you will have experience of working in a highly competitive customer focused role where you are comfortable working towards and exceeding sales targets. Customer centric and a self-starter, you will enjoy developing the business through face to face and phone-based relationships, becoming the subject matter expert for your customers. A flexible approach and an ability to work under pressure whilst identifying business opportunities. Additional Information At Rexel UK, we're all about welcoming people from different backgrounds, experiences, and perspectives because we know that diversity drives fresh ideas and great results. By coming together as one team, we're building a high-performance culture that not only drives success but also creates real value for our customers and communities. Creating an environment where individuality is celebrated and creativity flourishes, we're making sure everyone feels supported and confident to be their best.
Senior Consultant, Customer Transformation, Service Designer, IXD, Belfast or Derry, Londonderry Location: Belfast Other locations: Primary Location Only Date: 5 Mar 2026 Requisition ID: At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. The opportunity This is your chance to join a team that's transforming how businesses connect with their customers. At EY, our Customer Transformation team helps clients reimagine their customer-facing functions through digital innovation, developing and implementing customer strategies, digital solutions, user centric services, operating models, and optimised products, experiences, marketing, and sales. You'll work on exciting projects that shape customer experiences and drive sustainable growth. Your key responsibilities Design Holistic Services by utilising human centred design to identify pain points, co design innovative service solutions, and visualise enhanced experiences through user journey maps and prototypes. Translate Requirements to Solutions by collecting and prioritising user needs and research based insights, track and implement user benefits to ensure an optimal end user experience. Foster open dialogue, active listening, a culture of innovation, and co design solutions with a cross functional team to drive measurable business growth. Clearly articulate complex ideas through storytelling, foster collaboration, and facilitate client workshops to create the most amazing services, products, and experiences. Develop strategies to identify opportunities for business growth and build strong relationships with both clients and internal teams. Advocate for user centric approaches in engagements with stakeholders, ensuring the simplification of interactions and the enhancement of user experiences. Skills and attributes for success Research and Analytics: Conduct research to interpret user needs, frame problems, and communicate insights succinctly. Design Strategy: Create meaningful concepts and design interactions based on unmet human needs. Innovation & Creativity: Design and test product concepts and services, iterating with stakeholders. Product and Service Development: Expertise in the entire development process, from problem solving through concept development, to interface design. Analytical, problem solving, and creative thinking abilities, with a focus on delivering outcomes and a passion for innovation. Strong understanding of user centred design principles, design thinking and Agile methodologies. Strong Communication Skills: Proven ability to engage and influence stakeholders at all levels, with excellent interpersonal and presentation skills. What we look for Experience in Service Design or a related field: 4-5 years of proven experience Degree in Design, Business, Computer Science, UX Design, Service Design, or a related field. Client Delivery: Demonstrated experience of working with or delivering for external clients. Strong skills in conducting research and analysis to inform design decisions, and proficiency in prototyping and design tools (e.g. Figma, Miro). Communication & Interpersonal skills: Exceptional verbal and written communication abilities, coupled with strong interpersonal skills. Team adaptability: Capability to work collaboratively within a team and adapt to evolving priorities. Inclusion & Diversity We hold a collective commitment to foster an environment where all differences are valued and respected, practices are equitable and everyone experiences a sense of belonging: Inclusion, diversity, and equity are part of who we are at EY. We believe that the highest performing teams maximize the power of different perspectives and backgrounds. These teams are both diverse and inclusive and are willing to invite and learn from other perspectives. Our ability to include various viewpoints into our mindsets, behaviours and operations is fundamental to driving innovation, building strong relationships, and delivering the best solutions for our clients. We recognise the strength that comes from having a diverse workforce and building a culture where we support all our people to achieve their potential. You'll be embraced for who you are and empowered to use your voice to help others find theirs. As an equal opportunities' employer, we welcome applications from people of all backgrounds. Reasonable accommodations are offered at every stage of our recruitment process. Are you ready to shape your future with confidence? Apply today. EY Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
Apr 02, 2026
Full time
Senior Consultant, Customer Transformation, Service Designer, IXD, Belfast or Derry, Londonderry Location: Belfast Other locations: Primary Location Only Date: 5 Mar 2026 Requisition ID: At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. The opportunity This is your chance to join a team that's transforming how businesses connect with their customers. At EY, our Customer Transformation team helps clients reimagine their customer-facing functions through digital innovation, developing and implementing customer strategies, digital solutions, user centric services, operating models, and optimised products, experiences, marketing, and sales. You'll work on exciting projects that shape customer experiences and drive sustainable growth. Your key responsibilities Design Holistic Services by utilising human centred design to identify pain points, co design innovative service solutions, and visualise enhanced experiences through user journey maps and prototypes. Translate Requirements to Solutions by collecting and prioritising user needs and research based insights, track and implement user benefits to ensure an optimal end user experience. Foster open dialogue, active listening, a culture of innovation, and co design solutions with a cross functional team to drive measurable business growth. Clearly articulate complex ideas through storytelling, foster collaboration, and facilitate client workshops to create the most amazing services, products, and experiences. Develop strategies to identify opportunities for business growth and build strong relationships with both clients and internal teams. Advocate for user centric approaches in engagements with stakeholders, ensuring the simplification of interactions and the enhancement of user experiences. Skills and attributes for success Research and Analytics: Conduct research to interpret user needs, frame problems, and communicate insights succinctly. Design Strategy: Create meaningful concepts and design interactions based on unmet human needs. Innovation & Creativity: Design and test product concepts and services, iterating with stakeholders. Product and Service Development: Expertise in the entire development process, from problem solving through concept development, to interface design. Analytical, problem solving, and creative thinking abilities, with a focus on delivering outcomes and a passion for innovation. Strong understanding of user centred design principles, design thinking and Agile methodologies. Strong Communication Skills: Proven ability to engage and influence stakeholders at all levels, with excellent interpersonal and presentation skills. What we look for Experience in Service Design or a related field: 4-5 years of proven experience Degree in Design, Business, Computer Science, UX Design, Service Design, or a related field. Client Delivery: Demonstrated experience of working with or delivering for external clients. Strong skills in conducting research and analysis to inform design decisions, and proficiency in prototyping and design tools (e.g. Figma, Miro). Communication & Interpersonal skills: Exceptional verbal and written communication abilities, coupled with strong interpersonal skills. Team adaptability: Capability to work collaboratively within a team and adapt to evolving priorities. Inclusion & Diversity We hold a collective commitment to foster an environment where all differences are valued and respected, practices are equitable and everyone experiences a sense of belonging: Inclusion, diversity, and equity are part of who we are at EY. We believe that the highest performing teams maximize the power of different perspectives and backgrounds. These teams are both diverse and inclusive and are willing to invite and learn from other perspectives. Our ability to include various viewpoints into our mindsets, behaviours and operations is fundamental to driving innovation, building strong relationships, and delivering the best solutions for our clients. We recognise the strength that comes from having a diverse workforce and building a culture where we support all our people to achieve their potential. You'll be embraced for who you are and empowered to use your voice to help others find theirs. As an equal opportunities' employer, we welcome applications from people of all backgrounds. Reasonable accommodations are offered at every stage of our recruitment process. Are you ready to shape your future with confidence? Apply today. EY Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
Who are we? We are New Directions, a group of companies that provide UK wide services (including recruitment, training, care provision and other support services) within education, social care and the domiciliary care sector, from a network of offices across the UK. We have recently been recognised for our fantastic business achievements across a number of awards: Finalists for Best In-House HR Team and Excellence in HR - CIPD HR Wales Awards 2024 Winner of Best Employer, and Finalists for Best People Services, Best Business Services and Best Sustainability - Cardiff Life Awards 2024 Winner of Best Technology and overall, Platinum Award Winner (Checks Direct) - Cardiff Life Awards 2024 Highly commended for Skills Development - IOD Wales Awards 2024 Finalists for Best Temporary Recruitment Agency, Recruitment Agency of the Year 100+ employees and Most Effective Compliance Operation - Recruiter Awards 2024 Finalists for Scale-Up of the Year and Team of the Year (Checks Direct) - Fintech Wales Awards 2024 Finalists for Best Technology (Checks Direct) - EntreConf Awards 2024 Finalists for The Employer of the Year, Mid-Market Business of the Year Award and Family Business of the Year Award - Lloyd's Bank British Business Excellence Awards 2024 Finalists for Temporary Recruitment Company of the Year and Best Recruitment Company to work for (£50m to £100m) - TIARA Awards 2024 Finalists for Employer of the Year, Financial & Professional Services Business of the Year and Technology Business of the Year - Cardiff Business Awards 2024 Finalists for Business Services Business of the Year and Employer of the Year - South Wales Business Awards 2024 At New Directions, we deeply value our employees as the heart of our success, and we do this through our Impact Initiative. We recognise that each individual brings unique skills, perspectives, and dedication that drive our growth and innovation. We foster a culture of respect, inclusivity, and collaboration where every voice matters. By investing in professional development, well-being, and work-life balance, we ensure our people feel supported and empowered to thrive. We celebrate achievements, encourage creativity, and provide opportunities for advancement. In summary, our Impact Initiative makes sure you feel valued - with celebrations, wellbeing support, and chances to give back as a team. Job Purpose: To provide effective Customer Service and Support for Recruitment Consultants within the branch, including, client focused activities, fill bookings with quality staff that meet client requirements, administering recruitment and screening processes to support and maintain the candidate database, outbound & inbound phone activity to support branch KPI's. Please note that Welsh language is a requirement for this role. Main Duties: To build relationships with existing clients Outbound & inbound client phone activity Outbound and inbound candidate phone activity Deal with quires from clients and candidates Client & candidate weekly outbound timesheet confirmation Candidates check in calls Candidate evaluation calls Attend Client and candidate facing events. Take lead from the Recruitment Consultants/Branch Managers. Engage with clients on social media platforms. Creating external links to enhance the database of candidates. To sell the benefits to candidates of registering with New Directions To register candidates in locations onsite and offsite Pre-vetting, interviewing, and completing follow up tasks to get candidates through New Directions compliance and activated speedily. To contact on hold candidates and archived candidates to see if they are available to work for New Directions To provide administrative support to the Branch To complete Job Adverts and News Stories of the Branch To fill bookings with appropriate members of staff and confirm with schools. To send booking confirmations, profiles and any other appropriate documentation requested by the school. Using New Directions systems and managing telephone activity effectively Updating New Directions availability lists Managing payroll processes and obtaining the managing timesheets Calling referees and chasing up references including contact with Head Teachers Sending references (on new access systems) Updating notes on RDB Monitoring email inbox Liaising with Sales Support Hub on screen regarding pre-registered candidates Taking part in on call duties Able to confidently speak to Clients face to face or over the phone. Deal with client questions and queries in the absence of the Recruitment Consultant Other ad-hoc administrative duties and project required. Main responsibilities: Responsible for own individual performance in line with set KPIs Responsible for compliance with all relevant legislation, and processes, policies, and procedures Responsible for taking reasonable care of your own health and safety and ensuring that you take reasonable care not to put other people (including fellow employees and members of the public) at risk by what you do or do not do in the course of your job Responsible for safeguarding assets within your control and possession, including but not limited to hardware, software, systems, or information, and to report any suspected breach in security without delay, to the relevant personnel as required Responsible for the non-disclosure of any confidential information and/or trade secrets of the Company to third parties and/or the misuse of any confidential information and/or trade secrets of the Company for your own purpose/benefit Responsible for establishing, maintaining, and developing excellent working relationships with colleagues within your department and the wider Company Responsible for delivering exceptional levels of customer service; both to internal and external customers Responsible for communicating with people in a respectful, courteous, and professional manner at all times Knowledge, skills and experience: Understanding of recruitment and screening processes Excellent communication skills - written and verbal Excellent customer service skills Excellent time management skills with the ability to plan and prioritise effectively Knowledge of the education sector Results driven - strives for excellent results Competent user of RDB, screening, Swyx and Teams Knowledge of Child Safeguarding Knowledge of AWR regulations Knowledge of REC Code of Conduct Personal qualities: Ability to effectively solve problems Ability to build quality relationships Ability to make decisions using information Able to maintain the highest levels of confidentiality and data security Able to make decisions using available data and information Able to quickly learn and apply new knowledge and skills Able to work as part of a team Able to work independently What we offer: Fantastic employee benefits including: A flexible working environment, with the opportunity for hybrid working Health Cashback scheme Life Assurance of 4 x salary Pension Salary Sacrifice Scheme A generous annual leave entitlement of 25 days holiday plus bank holidays (rising to 27 days holiday after two years' service) Opportunity to purchase additional annual leave through salary sacrifice A day off for your birthday A Giving Back day - to offer your services to the local community Electric Vehicle Salary Sacrifice Scheme (subject to qualifying eligibility criteria) Cycle to Work Salary Sacrifice Scheme (subject to qualifying eligibility criteria)
Apr 02, 2026
Full time
Who are we? We are New Directions, a group of companies that provide UK wide services (including recruitment, training, care provision and other support services) within education, social care and the domiciliary care sector, from a network of offices across the UK. We have recently been recognised for our fantastic business achievements across a number of awards: Finalists for Best In-House HR Team and Excellence in HR - CIPD HR Wales Awards 2024 Winner of Best Employer, and Finalists for Best People Services, Best Business Services and Best Sustainability - Cardiff Life Awards 2024 Winner of Best Technology and overall, Platinum Award Winner (Checks Direct) - Cardiff Life Awards 2024 Highly commended for Skills Development - IOD Wales Awards 2024 Finalists for Best Temporary Recruitment Agency, Recruitment Agency of the Year 100+ employees and Most Effective Compliance Operation - Recruiter Awards 2024 Finalists for Scale-Up of the Year and Team of the Year (Checks Direct) - Fintech Wales Awards 2024 Finalists for Best Technology (Checks Direct) - EntreConf Awards 2024 Finalists for The Employer of the Year, Mid-Market Business of the Year Award and Family Business of the Year Award - Lloyd's Bank British Business Excellence Awards 2024 Finalists for Temporary Recruitment Company of the Year and Best Recruitment Company to work for (£50m to £100m) - TIARA Awards 2024 Finalists for Employer of the Year, Financial & Professional Services Business of the Year and Technology Business of the Year - Cardiff Business Awards 2024 Finalists for Business Services Business of the Year and Employer of the Year - South Wales Business Awards 2024 At New Directions, we deeply value our employees as the heart of our success, and we do this through our Impact Initiative. We recognise that each individual brings unique skills, perspectives, and dedication that drive our growth and innovation. We foster a culture of respect, inclusivity, and collaboration where every voice matters. By investing in professional development, well-being, and work-life balance, we ensure our people feel supported and empowered to thrive. We celebrate achievements, encourage creativity, and provide opportunities for advancement. In summary, our Impact Initiative makes sure you feel valued - with celebrations, wellbeing support, and chances to give back as a team. Job Purpose: To provide effective Customer Service and Support for Recruitment Consultants within the branch, including, client focused activities, fill bookings with quality staff that meet client requirements, administering recruitment and screening processes to support and maintain the candidate database, outbound & inbound phone activity to support branch KPI's. Please note that Welsh language is a requirement for this role. Main Duties: To build relationships with existing clients Outbound & inbound client phone activity Outbound and inbound candidate phone activity Deal with quires from clients and candidates Client & candidate weekly outbound timesheet confirmation Candidates check in calls Candidate evaluation calls Attend Client and candidate facing events. Take lead from the Recruitment Consultants/Branch Managers. Engage with clients on social media platforms. Creating external links to enhance the database of candidates. To sell the benefits to candidates of registering with New Directions To register candidates in locations onsite and offsite Pre-vetting, interviewing, and completing follow up tasks to get candidates through New Directions compliance and activated speedily. To contact on hold candidates and archived candidates to see if they are available to work for New Directions To provide administrative support to the Branch To complete Job Adverts and News Stories of the Branch To fill bookings with appropriate members of staff and confirm with schools. To send booking confirmations, profiles and any other appropriate documentation requested by the school. Using New Directions systems and managing telephone activity effectively Updating New Directions availability lists Managing payroll processes and obtaining the managing timesheets Calling referees and chasing up references including contact with Head Teachers Sending references (on new access systems) Updating notes on RDB Monitoring email inbox Liaising with Sales Support Hub on screen regarding pre-registered candidates Taking part in on call duties Able to confidently speak to Clients face to face or over the phone. Deal with client questions and queries in the absence of the Recruitment Consultant Other ad-hoc administrative duties and project required. Main responsibilities: Responsible for own individual performance in line with set KPIs Responsible for compliance with all relevant legislation, and processes, policies, and procedures Responsible for taking reasonable care of your own health and safety and ensuring that you take reasonable care not to put other people (including fellow employees and members of the public) at risk by what you do or do not do in the course of your job Responsible for safeguarding assets within your control and possession, including but not limited to hardware, software, systems, or information, and to report any suspected breach in security without delay, to the relevant personnel as required Responsible for the non-disclosure of any confidential information and/or trade secrets of the Company to third parties and/or the misuse of any confidential information and/or trade secrets of the Company for your own purpose/benefit Responsible for establishing, maintaining, and developing excellent working relationships with colleagues within your department and the wider Company Responsible for delivering exceptional levels of customer service; both to internal and external customers Responsible for communicating with people in a respectful, courteous, and professional manner at all times Knowledge, skills and experience: Understanding of recruitment and screening processes Excellent communication skills - written and verbal Excellent customer service skills Excellent time management skills with the ability to plan and prioritise effectively Knowledge of the education sector Results driven - strives for excellent results Competent user of RDB, screening, Swyx and Teams Knowledge of Child Safeguarding Knowledge of AWR regulations Knowledge of REC Code of Conduct Personal qualities: Ability to effectively solve problems Ability to build quality relationships Ability to make decisions using information Able to maintain the highest levels of confidentiality and data security Able to make decisions using available data and information Able to quickly learn and apply new knowledge and skills Able to work as part of a team Able to work independently What we offer: Fantastic employee benefits including: A flexible working environment, with the opportunity for hybrid working Health Cashback scheme Life Assurance of 4 x salary Pension Salary Sacrifice Scheme A generous annual leave entitlement of 25 days holiday plus bank holidays (rising to 27 days holiday after two years' service) Opportunity to purchase additional annual leave through salary sacrifice A day off for your birthday A Giving Back day - to offer your services to the local community Electric Vehicle Salary Sacrifice Scheme (subject to qualifying eligibility criteria) Cycle to Work Salary Sacrifice Scheme (subject to qualifying eligibility criteria)
Overview Area Director of Partnerships (Remote Estate Agency Model) Role Title: Area Director of Partnerships Covering: East Midlands Role Purpose: The Area Director is responsible for leading, scaling, and optimising estate agency performance across a defined team and/or geographic area within our remote-working Partnership operating model. The role focuses on delivery of strategic growth as laid out in our Target Operating Model for Partnerships. Defined by recruitment and retention and development of people to create commercial growth, people leadership, compliance, and consistent service delivery, ensuring high performance without reliance on physical branches. Role Benefits: Basic salary range of £45,000 - £55,000 Per year On target earnings of up to £85,000 Per year Company Car or monthly Car Allowance Key Responsibilities Commercial Performance & Growth Deliver agreed revenue, profit, and market share targets across a defined area/team. Drive instruction levels, conversion rates, and average fee performance Analyse performance data and implement corrective action where required. Identify growth opportunities, new Partnerships, and talent expansion areas. Recruitment & Retention Attract Talent to the business, through networking, building relationships and creating a strong pipeline of candidates. Lead with a robust, fair and consistent interview process, ensure candidates fit the cultural and commercial capability of the role. Partner with internal recruitment to execute area recruitment strategies and maintain headcount at agreed levels. Ensure all new recruits receive a structured, high quality on-boarding experience. Provide mentoring and high visibility leadership, during the first 90 days of a new recruit's service. Leadership & People Management (Remote Teams) Lead, coach, and performance-manage Partners. Foster a high-performance, accountable, and collaborative remote culture Conduct regular virtual one-to-ones, performance reviews, and team meetings Execute effective recruitment, onboarding, and retention of top-performing agents. Operational Excellence Ensure consistent application of processes, systems, and best practice Act as escalation point for complex transactions, complaints, or service issues Create strong collaborative working relationships between Partners and Support services - Nexus, Marketing, Branch network, to enable efficient workflows. Monitor service standards, customer satisfaction, and brand reputation. Compliance & Risk Management Ensure full compliance with estate agency legislation, AML, GDPR, and company policies. Monitor audit outcomes and implement improvements where required. Promote a strong compliance-first culture across remote teams. Brand & Market Representation Act as a brand ambassador within the area. Build strong relationships with local partners, introducers, and stakeholders. Support marketing initiatives and localised/centralised campaigns. Maintain consistent brand standards across all Partnerships. Strategic Contribution Contribute to regional and national strategy development. Provide insight on market trends, competitor activity, and customer behaviour. Support change initiatives, technology adoption, and continuous improvement. Key Performance Indicators (KPIs) Revenue and profitability per Partnership - delivering accountability to annual branch budget. Recruit to build and maintain operational structure in line with agreed budgets. Weekly Instruction run rate/Partner. Average fee achieved at instruction and exchange. Customer satisfaction and complaint resolution. Compliance audit results. Team engagement, retention, and productivity. Skills & Competencies Essential Proven leadership experience within estate agency. Strong commercial acumen and data-driven decision making. Excellent communication and influencing skills. High emotional intelligence and coaching capability. Desirable Experience within hybrid, self-employed, or multi-branch network agency models Familiarity with CRM, digital marketing platforms, and PropTech tools. Change management or scale-up experience. Personal Attributes Self-motivated and results focused. Comfortable operating with autonomy and accountability. Adaptable and resilient in a fast-changing environment. Values-led leader who inspires/builds trust and consistency. Working Pattern Remote-first role with travel required within the area and to HQ based meetings. 40 hours a week, remote working aligned to business and customer needs. The Finer Details We are currently conducting some interviews using video software. To be eligible to proceed in our recruitment process, you will need: Full UK Driving Licence Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006) We'll need evidence of your right to work in the UK, in the form of: Passport/Birth Certificate We will also need Proof of Address National Insurance Drivers Licence Check Armed Forces Covenant:Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces. If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you. Equal Opportunities:At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity. If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability - regardless of how small or large your requirement may be. To All Recruitment Agencies:Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to the Talent Team, Spicerhaart employees or any other company location. Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise.Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website:
Apr 02, 2026
Full time
Overview Area Director of Partnerships (Remote Estate Agency Model) Role Title: Area Director of Partnerships Covering: East Midlands Role Purpose: The Area Director is responsible for leading, scaling, and optimising estate agency performance across a defined team and/or geographic area within our remote-working Partnership operating model. The role focuses on delivery of strategic growth as laid out in our Target Operating Model for Partnerships. Defined by recruitment and retention and development of people to create commercial growth, people leadership, compliance, and consistent service delivery, ensuring high performance without reliance on physical branches. Role Benefits: Basic salary range of £45,000 - £55,000 Per year On target earnings of up to £85,000 Per year Company Car or monthly Car Allowance Key Responsibilities Commercial Performance & Growth Deliver agreed revenue, profit, and market share targets across a defined area/team. Drive instruction levels, conversion rates, and average fee performance Analyse performance data and implement corrective action where required. Identify growth opportunities, new Partnerships, and talent expansion areas. Recruitment & Retention Attract Talent to the business, through networking, building relationships and creating a strong pipeline of candidates. Lead with a robust, fair and consistent interview process, ensure candidates fit the cultural and commercial capability of the role. Partner with internal recruitment to execute area recruitment strategies and maintain headcount at agreed levels. Ensure all new recruits receive a structured, high quality on-boarding experience. Provide mentoring and high visibility leadership, during the first 90 days of a new recruit's service. Leadership & People Management (Remote Teams) Lead, coach, and performance-manage Partners. Foster a high-performance, accountable, and collaborative remote culture Conduct regular virtual one-to-ones, performance reviews, and team meetings Execute effective recruitment, onboarding, and retention of top-performing agents. Operational Excellence Ensure consistent application of processes, systems, and best practice Act as escalation point for complex transactions, complaints, or service issues Create strong collaborative working relationships between Partners and Support services - Nexus, Marketing, Branch network, to enable efficient workflows. Monitor service standards, customer satisfaction, and brand reputation. Compliance & Risk Management Ensure full compliance with estate agency legislation, AML, GDPR, and company policies. Monitor audit outcomes and implement improvements where required. Promote a strong compliance-first culture across remote teams. Brand & Market Representation Act as a brand ambassador within the area. Build strong relationships with local partners, introducers, and stakeholders. Support marketing initiatives and localised/centralised campaigns. Maintain consistent brand standards across all Partnerships. Strategic Contribution Contribute to regional and national strategy development. Provide insight on market trends, competitor activity, and customer behaviour. Support change initiatives, technology adoption, and continuous improvement. Key Performance Indicators (KPIs) Revenue and profitability per Partnership - delivering accountability to annual branch budget. Recruit to build and maintain operational structure in line with agreed budgets. Weekly Instruction run rate/Partner. Average fee achieved at instruction and exchange. Customer satisfaction and complaint resolution. Compliance audit results. Team engagement, retention, and productivity. Skills & Competencies Essential Proven leadership experience within estate agency. Strong commercial acumen and data-driven decision making. Excellent communication and influencing skills. High emotional intelligence and coaching capability. Desirable Experience within hybrid, self-employed, or multi-branch network agency models Familiarity with CRM, digital marketing platforms, and PropTech tools. Change management or scale-up experience. Personal Attributes Self-motivated and results focused. Comfortable operating with autonomy and accountability. Adaptable and resilient in a fast-changing environment. Values-led leader who inspires/builds trust and consistency. Working Pattern Remote-first role with travel required within the area and to HQ based meetings. 40 hours a week, remote working aligned to business and customer needs. The Finer Details We are currently conducting some interviews using video software. To be eligible to proceed in our recruitment process, you will need: Full UK Driving Licence Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006) We'll need evidence of your right to work in the UK, in the form of: Passport/Birth Certificate We will also need Proof of Address National Insurance Drivers Licence Check Armed Forces Covenant:Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces. If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you. Equal Opportunities:At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity. If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability - regardless of how small or large your requirement may be. To All Recruitment Agencies:Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to the Talent Team, Spicerhaart employees or any other company location. Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise.Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website:
Overview Area Director of Partnerships (Remote Estate Agency Model) Role Title: Area Director of Partnerships Covering: West Midlands Role Purpose: The Area Director is responsible for leading, scaling, and optimising estate agency performance across a defined team and/or geographic area within our remote-working Partnership operating model. The role focuses on delivery of strategic growth as laid out in our Target Operating Model for Partnerships. Defined by recruitment and retention and development of people to create commercial growth, people leadership, compliance, and consistent service delivery, ensuring high performance without reliance on physical branches. Role Benefits: Basic salary range of £45,000 - £55,000 Per year On target earnings of up to £85,000 Per year Company Car or monthly Car Allowance Key Responsibilities Commercial Performance & Growth Deliver agreed revenue, profit, and market share targets across a defined area/team. Drive instruction levels, conversion rates, and average fee performance Analyse performance data and implement corrective action where required. Identify growth opportunities, new Partnerships, and talent expansion areas. Recruitment & Retention Attract Talent to the business, through networking, building relationships and creating a strong pipeline of candidates. Lead with a robust, fair and consistent interview process, ensure candidates fit the cultural and commercial capability of the role. Partner with internal recruitment to execute area recruitment strategies and maintain headcount at agreed levels. Ensure all new recruits receive a structured, high quality on-boarding experience. Provide mentoring and high visibility leadership, during the first 90 days of a new recruit's service. Leadership & People Management (Remote Teams) Lead, coach, and performance-manage Partners. Foster a high-performance, accountable, and collaborative remote culture Conduct regular virtual one-to-ones, performance reviews, and team meetings Execute effective recruitment, onboarding, and retention of top-performing agents. Operational Excellence Ensure consistent application of processes, systems, and best practice Act as escalation point for complex transactions, complaints, or service issues Create strong collaborative working relationships between Partners and Support services - Nexus, Marketing, Branch network, to enable efficient workflows. Monitor service standards, customer satisfaction, and brand reputation. Compliance & Risk Management Ensure full compliance with estate agency legislation, AML, GDPR, and company policies. Monitor audit outcomes and implement improvements where required. Promote a strong compliance-first culture across remote teams. Brand & Market Representation Act as a brand ambassador within the area. Build strong relationships with local partners, introducers, and stakeholders. Support marketing initiatives and localised/centralised campaigns. Maintain consistent brand standards across all Partnerships. Strategic Contribution Contribute to regional and national strategy development. Provide insight on market trends, competitor activity, and customer behaviour. Support change initiatives, technology adoption, and continuous improvement. Key Performance Indicators (KPIs) Revenue and profitability per Partnership - delivering accountability to annual branch budget. Recruit to build and maintain operational structure in line with agreed budgets. Weekly Instruction run rate/Partner. Average fee achieved at instruction and exchange. Customer satisfaction and complaint resolution. Compliance audit results. Team engagement, retention, and productivity. Skills & Competencies Essential Proven leadership experience within estate agency. Strong commercial acumen and data-driven decision making. Excellent communication and influencing skills. High emotional intelligence and coaching capability. Desirable Experience within hybrid, self-employed, or multi-branch network agency models Familiarity with CRM, digital marketing platforms, and PropTech tools. Change management or scale-up experience. Personal Attributes Self-motivated and results focused. Comfortable operating with autonomy and accountability. Adaptable and resilient in a fast-changing environment. Values-led leader who inspires/builds trust and consistency. Working Pattern Remote-first role with travel required within the area and to HQ based meetings. 40 hours a week, remote working aligned to business and customer needs. The Finer Details We are currently conducting some interviews using video software.To be eligible to proceed in our recruitment process, you will need: Full UK Driving Licence Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006) We'll need evidence of your right to work in the UK, in the form of: Passport/Birth Certificate We will also need Proof of Address National Insurance Drivers Licence Check Armed Forces Covenant:Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces. If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you. Equal Opportunities:At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.If you have a disability or special need that requires accommodation, please let our Talent Teamknow and we will be happy to assist to the best of our ability - regardless of how small or large your requirement may be.To All Recruitment Agencies:Spicerhaartdoes not accept speculative agency CVs. Please do not forwardCVs to the Talent Team, Spicerhaart employees or any other company location.Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise.Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website:
Apr 02, 2026
Full time
Overview Area Director of Partnerships (Remote Estate Agency Model) Role Title: Area Director of Partnerships Covering: West Midlands Role Purpose: The Area Director is responsible for leading, scaling, and optimising estate agency performance across a defined team and/or geographic area within our remote-working Partnership operating model. The role focuses on delivery of strategic growth as laid out in our Target Operating Model for Partnerships. Defined by recruitment and retention and development of people to create commercial growth, people leadership, compliance, and consistent service delivery, ensuring high performance without reliance on physical branches. Role Benefits: Basic salary range of £45,000 - £55,000 Per year On target earnings of up to £85,000 Per year Company Car or monthly Car Allowance Key Responsibilities Commercial Performance & Growth Deliver agreed revenue, profit, and market share targets across a defined area/team. Drive instruction levels, conversion rates, and average fee performance Analyse performance data and implement corrective action where required. Identify growth opportunities, new Partnerships, and talent expansion areas. Recruitment & Retention Attract Talent to the business, through networking, building relationships and creating a strong pipeline of candidates. Lead with a robust, fair and consistent interview process, ensure candidates fit the cultural and commercial capability of the role. Partner with internal recruitment to execute area recruitment strategies and maintain headcount at agreed levels. Ensure all new recruits receive a structured, high quality on-boarding experience. Provide mentoring and high visibility leadership, during the first 90 days of a new recruit's service. Leadership & People Management (Remote Teams) Lead, coach, and performance-manage Partners. Foster a high-performance, accountable, and collaborative remote culture Conduct regular virtual one-to-ones, performance reviews, and team meetings Execute effective recruitment, onboarding, and retention of top-performing agents. Operational Excellence Ensure consistent application of processes, systems, and best practice Act as escalation point for complex transactions, complaints, or service issues Create strong collaborative working relationships between Partners and Support services - Nexus, Marketing, Branch network, to enable efficient workflows. Monitor service standards, customer satisfaction, and brand reputation. Compliance & Risk Management Ensure full compliance with estate agency legislation, AML, GDPR, and company policies. Monitor audit outcomes and implement improvements where required. Promote a strong compliance-first culture across remote teams. Brand & Market Representation Act as a brand ambassador within the area. Build strong relationships with local partners, introducers, and stakeholders. Support marketing initiatives and localised/centralised campaigns. Maintain consistent brand standards across all Partnerships. Strategic Contribution Contribute to regional and national strategy development. Provide insight on market trends, competitor activity, and customer behaviour. Support change initiatives, technology adoption, and continuous improvement. Key Performance Indicators (KPIs) Revenue and profitability per Partnership - delivering accountability to annual branch budget. Recruit to build and maintain operational structure in line with agreed budgets. Weekly Instruction run rate/Partner. Average fee achieved at instruction and exchange. Customer satisfaction and complaint resolution. Compliance audit results. Team engagement, retention, and productivity. Skills & Competencies Essential Proven leadership experience within estate agency. Strong commercial acumen and data-driven decision making. Excellent communication and influencing skills. High emotional intelligence and coaching capability. Desirable Experience within hybrid, self-employed, or multi-branch network agency models Familiarity with CRM, digital marketing platforms, and PropTech tools. Change management or scale-up experience. Personal Attributes Self-motivated and results focused. Comfortable operating with autonomy and accountability. Adaptable and resilient in a fast-changing environment. Values-led leader who inspires/builds trust and consistency. Working Pattern Remote-first role with travel required within the area and to HQ based meetings. 40 hours a week, remote working aligned to business and customer needs. The Finer Details We are currently conducting some interviews using video software.To be eligible to proceed in our recruitment process, you will need: Full UK Driving Licence Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006) We'll need evidence of your right to work in the UK, in the form of: Passport/Birth Certificate We will also need Proof of Address National Insurance Drivers Licence Check Armed Forces Covenant:Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces. If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you. Equal Opportunities:At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.If you have a disability or special need that requires accommodation, please let our Talent Teamknow and we will be happy to assist to the best of our ability - regardless of how small or large your requirement may be.To All Recruitment Agencies:Spicerhaartdoes not accept speculative agency CVs. Please do not forwardCVs to the Talent Team, Spicerhaart employees or any other company location.Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise.Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website:
