Gleeson Recruitment Group
Stoke-on-trent, Staffordshire
Job title: Paid Media Executive Location: Hybrid - Newcastle-under-Lyme Contract: Permanent, full-time (37.5 hours per week) Start date: April 2026 Salary: Up to £35,000 DOE The role On behalf of our client, we are recruiting a Paid Media Executive to join a growing marketing function supporting UK and European markets. This is a varied, multi-channel role offering exposure well beyond a single PPC platform, with opportunities to contribute to paid media strategy, optimise performance across multiple channels, and support ongoing ecommerce growth. The role suits a commercially minded individual who enjoys combining data-led decision-making with creative experimentation. Key Requirements Manage and optimise paid search campaigns across Google Ads, including Search, Shopping and Performance Max Support delivery of Microsoft Advertising campaigns to broaden reach and diversify traffic Execute and test programmatic display activity, including creative and audience experimentation Support Amazon Advertising activity to drive product visibility and sales performance Build and manage relationships across affiliate networks, identifying optimisation and growth opportunities Conduct keyword research, audience analysis and competitor benchmarking Deliver regular performance reporting with clear insights and recommendations Test ad copy, bidding strategies and landing page approaches to improve ROAS Collaborate with internal creative and web teams to ensure campaign alignment Stay up to date with paid media trends, platform updates and best practices Candidate Criteria Hands-on paid media or PPC experience within an ecommerce environment Strong working knowledge of Google Ads, particularly Search, Shopping and Performance Max Analytical mindset with the ability to translate data into actionable insights Confident using Excel or Google Sheets for analysis and reporting Excellent organisational skills with the ability to manage multiple campaigns concurrently Strong written and verbal communication skills, able to present insights clearly Commercial awareness and a results-focused approach to campaign optimisation Experience working with or exposure to affiliate marketing platforms Familiarity with Microsoft Advertising and/or programmatic display platforms A proactive, curious mindset with a willingness to test, learn and iterate Please apply for more information GleeMD At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer.By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
Mar 16, 2026
Full time
Job title: Paid Media Executive Location: Hybrid - Newcastle-under-Lyme Contract: Permanent, full-time (37.5 hours per week) Start date: April 2026 Salary: Up to £35,000 DOE The role On behalf of our client, we are recruiting a Paid Media Executive to join a growing marketing function supporting UK and European markets. This is a varied, multi-channel role offering exposure well beyond a single PPC platform, with opportunities to contribute to paid media strategy, optimise performance across multiple channels, and support ongoing ecommerce growth. The role suits a commercially minded individual who enjoys combining data-led decision-making with creative experimentation. Key Requirements Manage and optimise paid search campaigns across Google Ads, including Search, Shopping and Performance Max Support delivery of Microsoft Advertising campaigns to broaden reach and diversify traffic Execute and test programmatic display activity, including creative and audience experimentation Support Amazon Advertising activity to drive product visibility and sales performance Build and manage relationships across affiliate networks, identifying optimisation and growth opportunities Conduct keyword research, audience analysis and competitor benchmarking Deliver regular performance reporting with clear insights and recommendations Test ad copy, bidding strategies and landing page approaches to improve ROAS Collaborate with internal creative and web teams to ensure campaign alignment Stay up to date with paid media trends, platform updates and best practices Candidate Criteria Hands-on paid media or PPC experience within an ecommerce environment Strong working knowledge of Google Ads, particularly Search, Shopping and Performance Max Analytical mindset with the ability to translate data into actionable insights Confident using Excel or Google Sheets for analysis and reporting Excellent organisational skills with the ability to manage multiple campaigns concurrently Strong written and verbal communication skills, able to present insights clearly Commercial awareness and a results-focused approach to campaign optimisation Experience working with or exposure to affiliate marketing platforms Familiarity with Microsoft Advertising and/or programmatic display platforms A proactive, curious mindset with a willingness to test, learn and iterate Please apply for more information GleeMD At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer.By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
Customer Service Executive - National Key Accounts £26k - £30k Monday to Thursday 08.00am - 17.00pm Friday 08.00am - 13.00pm This company supplies tyres, wheels and tyre & wheel assemblies to manufacturers, distributors and dealers across all forms of wheeled equipment - from Lawn & Garden machinery and ATV/UTVs to High-Speed Trailers, Caravans & Motorhomes, Commercial Vehicle and High-Performance Sports Cars PURPOSE To be the driving force behind our Key Account relationships as the dedicated point of contact for our top customers, you will build strong connections, maximise sales opportunities and deliver outstanding account management. With a key focus on customer account management, administration and systems, commercial sales support, this role is integral to both service excellence and revenue growth. Your expertise will ensure seamless service, customer satisfaction and long-term success. We offer development opportunities within account management and commercial sales support for high-performing individuals. YOUR KEY RESPONSIBILITIES Providing accurate administration and project coordination, ensuring efficiency from order processing through to delivery Working directly with Key Account Sales Manager to service and sell to Tyre-Line's Key Account portfolio, ensuring exemplary service to all customers Managing a portfolio of nationally based Key Account customers to deliver an excellent customer experience, drive repeat business and strengthen Tyre-Line's reputation Creating and maintaining customer service metrics Proactively re-engaging lapsed customers, building relationships and expanding the sales pipeline Managing customer communications regarding delivery delays, handling credit issues and complaints, and overseeing the returns process Converting inbound telephone and email enquiries into profitable sales opportunities Effectively managing a structured pipeline of opportunities to ensure consistent customer communication and maximise conversion rates Recording all customer interactions, generating quotes and converting into orders within Tyre-Line's systems Identifying opportunities for Sales Manager involvement, arranging customer meetings to strengthen relationships Ensuring seamless collaboration with Sales Managers by proactively sharing customer insights and scheduling customer visits when beneficial Recommending best fit Tyre-Line products and solutions for both current and future customer requirements Achieving individually agreed targets and activity levels Contributing to the achievement of team targets, objectives, and customer SLA expectations Promoting the full product and service range to maximise customer spend through value based selling Participating in team meetings and regular customer check-ins Using initiative to resolve issues, protecting customer satisfaction and preventing reputational or revenue impact Collaborating with internal departments to ensure the highest levels of customer service. Attending training sessions to enhance product knowledge, customer service techniques and personal development WHAT WE NEED FROM YOU Proven customer focus in providing first class customer service experience Excellent telephone communication skills Experience processing high volume orders Strong Excel proficiency and confident use of Microsoft Office Ability to prioritise under pressure and retain attention to detail Experience working with stock systems or logistics coordination Self motivation and confident decision-making skills A positive attitude towards change and continuous improvement Experience with CRM and ERP systems (advantageous) A demonstrated collaborative team approach with strong cross department communication experience Ability to identify additional sales opportunities For further information please contact Daventry
Mar 16, 2026
Full time
Customer Service Executive - National Key Accounts £26k - £30k Monday to Thursday 08.00am - 17.00pm Friday 08.00am - 13.00pm This company supplies tyres, wheels and tyre & wheel assemblies to manufacturers, distributors and dealers across all forms of wheeled equipment - from Lawn & Garden machinery and ATV/UTVs to High-Speed Trailers, Caravans & Motorhomes, Commercial Vehicle and High-Performance Sports Cars PURPOSE To be the driving force behind our Key Account relationships as the dedicated point of contact for our top customers, you will build strong connections, maximise sales opportunities and deliver outstanding account management. With a key focus on customer account management, administration and systems, commercial sales support, this role is integral to both service excellence and revenue growth. Your expertise will ensure seamless service, customer satisfaction and long-term success. We offer development opportunities within account management and commercial sales support for high-performing individuals. YOUR KEY RESPONSIBILITIES Providing accurate administration and project coordination, ensuring efficiency from order processing through to delivery Working directly with Key Account Sales Manager to service and sell to Tyre-Line's Key Account portfolio, ensuring exemplary service to all customers Managing a portfolio of nationally based Key Account customers to deliver an excellent customer experience, drive repeat business and strengthen Tyre-Line's reputation Creating and maintaining customer service metrics Proactively re-engaging lapsed customers, building relationships and expanding the sales pipeline Managing customer communications regarding delivery delays, handling credit issues and complaints, and overseeing the returns process Converting inbound telephone and email enquiries into profitable sales opportunities Effectively managing a structured pipeline of opportunities to ensure consistent customer communication and maximise conversion rates Recording all customer interactions, generating quotes and converting into orders within Tyre-Line's systems Identifying opportunities for Sales Manager involvement, arranging customer meetings to strengthen relationships Ensuring seamless collaboration with Sales Managers by proactively sharing customer insights and scheduling customer visits when beneficial Recommending best fit Tyre-Line products and solutions for both current and future customer requirements Achieving individually agreed targets and activity levels Contributing to the achievement of team targets, objectives, and customer SLA expectations Promoting the full product and service range to maximise customer spend through value based selling Participating in team meetings and regular customer check-ins Using initiative to resolve issues, protecting customer satisfaction and preventing reputational or revenue impact Collaborating with internal departments to ensure the highest levels of customer service. Attending training sessions to enhance product knowledge, customer service techniques and personal development WHAT WE NEED FROM YOU Proven customer focus in providing first class customer service experience Excellent telephone communication skills Experience processing high volume orders Strong Excel proficiency and confident use of Microsoft Office Ability to prioritise under pressure and retain attention to detail Experience working with stock systems or logistics coordination Self motivation and confident decision-making skills A positive attitude towards change and continuous improvement Experience with CRM and ERP systems (advantageous) A demonstrated collaborative team approach with strong cross department communication experience Ability to identify additional sales opportunities For further information please contact Daventry
Lime People Search & Select Ltd
Wakefield, Yorkshire
My client is a leading network of IFA (Independent Financial Advisors) providing advice to both Corporate and Private clients on Investments, Retirement Planning, Estate Planning, Mortgages & Insurance and On-line Trading. We are seeking a Sales Support executive who will be responsible for providing Administrative support to the network of IFA's (Financial Advisers) including processing and monitoring of new business applications, inputting advisor fee information onto internal systems, creating and managing client records, keeping client database up to date, communicating with clients and providers, dealing with surrender requests and other client queries and preparing valuations and illustrations. We are seeking someone who has 1-3 years experience working with Investment type products in an Administration type environment. You will have good knowledge of Pensions, Investments, Taxation & Protection products with good GCSE grades or be educated to A level standard with relevant experience and ideally with some knowledge of Regulatory issues. It would be to your advantage if you have started studying towards a Financial Planning Certificate or Diploma In Financial Advice.
Mar 16, 2026
Full time
My client is a leading network of IFA (Independent Financial Advisors) providing advice to both Corporate and Private clients on Investments, Retirement Planning, Estate Planning, Mortgages & Insurance and On-line Trading. We are seeking a Sales Support executive who will be responsible for providing Administrative support to the network of IFA's (Financial Advisers) including processing and monitoring of new business applications, inputting advisor fee information onto internal systems, creating and managing client records, keeping client database up to date, communicating with clients and providers, dealing with surrender requests and other client queries and preparing valuations and illustrations. We are seeking someone who has 1-3 years experience working with Investment type products in an Administration type environment. You will have good knowledge of Pensions, Investments, Taxation & Protection products with good GCSE grades or be educated to A level standard with relevant experience and ideally with some knowledge of Regulatory issues. It would be to your advantage if you have started studying towards a Financial Planning Certificate or Diploma In Financial Advice.
Rise Executive Search And Recruitment Ltd
Bradford, Yorkshire
Area Sales Engineer Industrial Electrical Control & Automation Excellent Negotiable Salary DOE, plus Bonus, Share Scheme, Quality Company Car, Pension, and more. 25 days plus Statutory holidays. On behalf of our Client we have an excellent opportunity in technical sales team of this rapidly growing business for an experienced Field based Area Sales Engineer with a proven track record as a business developer and excellent salesman in the Electrical Control and Automation industry to join the team of this first class business. The Sales Engineer will be selling a full range of high quality Industrial Control & Automation products, i.e. Control Gear, Switchgear & Circuit Protection, Variable Speed Drives, Sensors, PLC, HMI, Enclosures, Cable Management & consumables, and Process Instrumentation, along with the capability to provide customised and packaged solutions, into the OEM, End User, System Integrator and Panel Builder markets across the M62/M180 corridor, West Yorkshire, and parts of Greater Manchester & Cheshire. Whilst induction and on-going training will be provided, as the successful candidate, you will have sales and technical experience in the Industrial Automation industry coupled with a record of sales success, a formal qualification in an Electrical/Electronic discipline is desirable but not essential, however, the ability to demonstrate your knowledge and sales skill is. Ideally you will also have benefited from further career development training to enhance your sales skills. As is usual you will be working to achieve defined sales targets and capable of developing a personal plan in order to achieve your objectives through managing and further developing an existing portfolio of accounts whilst constantly striving to identify new avenues of business. Working Monday to Friday around normal office hours, although this is an external sales role requiring road travel so flexibility is expected in order to meet the needs of the business. Excellent attributes such as good organisational and communication skills, along with the ability to be an effective team player whilst enjoying a level of autonomy are essential, as are capability with Microsoft packages. Post codes used are for advertising purposes only. To register your interest contact us with an up to date CV and we will be pleased to call you for a confidential discussion. To view more of our positions click on the Rise logo at the top of this page or visit our website directly. We work across a range of business to business/B2B market sectors including Renewable Energy, Electrical, Control & Automation, Electronic, Renewable Energy, Pneumatics, Hydraulics, Fluid Power, Instrumentation, Engineering services companies, Industrial Consumables, Industrial Components, Capital Equipment, Material Handling, Scientific Equipment, Petrochemical and Utilities. Rise Executive Search & Recruitment Ltd are currently working on a wide range of business to business/B2B sales positions, account management, business development and sales management roles including: Sales Manager, UK Sales Manager, National Sales Manager, Country Manager, Regional Sales Manager, Area Sales Manager, Sales Executive, Senior Sales Executive, National Account Manager, Business Development Manager, Key Account Manager, Account Executive, National Account Executive, Sales Specialist, Global Account Manager, Sales Representative, Territory Sales, Field Sales, Client Relationship Manager, Sales Engineer, Sales Consultant, Technical Sales, Senior Sales Engineer, Export Sales, International Sales, European Sales, Branch Manager, Sales Director, Trainee Sales, Graduate Sales, Telesales, Internal Sales, Office Sales.
Mar 16, 2026
Full time
Area Sales Engineer Industrial Electrical Control & Automation Excellent Negotiable Salary DOE, plus Bonus, Share Scheme, Quality Company Car, Pension, and more. 25 days plus Statutory holidays. On behalf of our Client we have an excellent opportunity in technical sales team of this rapidly growing business for an experienced Field based Area Sales Engineer with a proven track record as a business developer and excellent salesman in the Electrical Control and Automation industry to join the team of this first class business. The Sales Engineer will be selling a full range of high quality Industrial Control & Automation products, i.e. Control Gear, Switchgear & Circuit Protection, Variable Speed Drives, Sensors, PLC, HMI, Enclosures, Cable Management & consumables, and Process Instrumentation, along with the capability to provide customised and packaged solutions, into the OEM, End User, System Integrator and Panel Builder markets across the M62/M180 corridor, West Yorkshire, and parts of Greater Manchester & Cheshire. Whilst induction and on-going training will be provided, as the successful candidate, you will have sales and technical experience in the Industrial Automation industry coupled with a record of sales success, a formal qualification in an Electrical/Electronic discipline is desirable but not essential, however, the ability to demonstrate your knowledge and sales skill is. Ideally you will also have benefited from further career development training to enhance your sales skills. As is usual you will be working to achieve defined sales targets and capable of developing a personal plan in order to achieve your objectives through managing and further developing an existing portfolio of accounts whilst constantly striving to identify new avenues of business. Working Monday to Friday around normal office hours, although this is an external sales role requiring road travel so flexibility is expected in order to meet the needs of the business. Excellent attributes such as good organisational and communication skills, along with the ability to be an effective team player whilst enjoying a level of autonomy are essential, as are capability with Microsoft packages. Post codes used are for advertising purposes only. To register your interest contact us with an up to date CV and we will be pleased to call you for a confidential discussion. To view more of our positions click on the Rise logo at the top of this page or visit our website directly. We work across a range of business to business/B2B market sectors including Renewable Energy, Electrical, Control & Automation, Electronic, Renewable Energy, Pneumatics, Hydraulics, Fluid Power, Instrumentation, Engineering services companies, Industrial Consumables, Industrial Components, Capital Equipment, Material Handling, Scientific Equipment, Petrochemical and Utilities. Rise Executive Search & Recruitment Ltd are currently working on a wide range of business to business/B2B sales positions, account management, business development and sales management roles including: Sales Manager, UK Sales Manager, National Sales Manager, Country Manager, Regional Sales Manager, Area Sales Manager, Sales Executive, Senior Sales Executive, National Account Manager, Business Development Manager, Key Account Manager, Account Executive, National Account Executive, Sales Specialist, Global Account Manager, Sales Representative, Territory Sales, Field Sales, Client Relationship Manager, Sales Engineer, Sales Consultant, Technical Sales, Senior Sales Engineer, Export Sales, International Sales, European Sales, Branch Manager, Sales Director, Trainee Sales, Graduate Sales, Telesales, Internal Sales, Office Sales.
Rise Executive Search And Recruitment Ltd
Farnley, Yorkshire
Internal Technical Sales Executive Negotiable Salary Package dependent upon experience, Pension, and other benefits. Our Client has a requirement for an Internal Sales Executive, ideal would be with experience in the Electrical industry to provide sales and technical support to the external customer base, whilst developing and maintaining customer relationships and promoting products and services to maximise sales opportunities. You are most likely to be living in Leeds, Beeston, Pudsey, Morley, Rothwell, Batley, Dewsbury, Headingley, Horsforth, areas of West Yorkshire in order to commute. Ideally y ou will have knowledge of a wide range of electrical market related products and are likely to have strengths in more than one product area. As the Internal Sales Executive you will respond to and handle sales and product enquiries. You will be required, with training, to understand and be familiar with the full product range with the ability to offer alternatives if required and advise on the selection of products where possible. You will liaise with Field Sales Engineers and other staff to achieve the branch objectives and sales performance and as is normal in a small team environment engage in other duties. It is also expected that you have commercial ability and awareness to generate quotation for customers and are competent to judge the competitive situation needed to win the order whilst being mindful of profitability. In order to perform this role successfully you will need technical electrical knowledge, there is flexibility on the qualification if you can illustrate your knowledge, product applications knowledge and commercial awareness. The ideal candidate may already be in a similar role as an internal sales engineer, technical support engineer, an electrical engineer looking to move into a commercial environment with the ability to illustrate good customer and administrative skills, or a graduate engineer with customer experience in a sales environment looking to develop their career in technical sales. Knowledge and Experience Sales administration experience within a Sales Office environment. Ideal but not mandatory would be some Electrical industry sector knowledge or experience (or other electrical engineering qualification) Good working knowledge of Microsoft Office and data entry systems Experience in similar sales /customer service environment. Post codes used are for advertising purposes only. To register your interest contact us with an up to date CV and we will be pleased to call you for a confidential discussion. To view more of our positions click on the Rise logo at the top of this page or visit our website directly. We work across a range of business to business/B2B market sectors including Renewable Energy, Electrical, Control & Automation, Electronic, Renewable Energy, Pneumatics, Hydraulics, Fluid Power, Instrumentation, Engineering services companies, Industrial Consumables, Industrial Components, Capital Equipment, Material Handling, Scientific Equipment, Petrochemical and Utilities. Rise Executive Search & Recruitment Ltd are currently working on a wide range of business to business/B2B sales positions, account management, business development and sales management roles including: Internal Sales Engineer, Technical Support, Product Specialist, Sales Manager, UK Sales Manager, National Sales Manager, Country Manager, Regional Sales Manager, Area Sales Manager, Sales Executive, Senior Sales Executive, National Account Manager, Business Development Manager, Key Account Manager, Account Executive, National Account Executive, Sales Specialist, Global Account Manager, Sales Representative, Territory Sales, Field Sales, Client Relationship Manager, Sales Engineer, Sales Consultant, Technical Sales, Senior Sales Engineer, Export Sales, International Sales, European Sales, Branch Manager, Sales Director, Trainee Sales, Graduate Sales, Telesales, Internal Sales, Office Sales.
Mar 16, 2026
Full time
Internal Technical Sales Executive Negotiable Salary Package dependent upon experience, Pension, and other benefits. Our Client has a requirement for an Internal Sales Executive, ideal would be with experience in the Electrical industry to provide sales and technical support to the external customer base, whilst developing and maintaining customer relationships and promoting products and services to maximise sales opportunities. You are most likely to be living in Leeds, Beeston, Pudsey, Morley, Rothwell, Batley, Dewsbury, Headingley, Horsforth, areas of West Yorkshire in order to commute. Ideally y ou will have knowledge of a wide range of electrical market related products and are likely to have strengths in more than one product area. As the Internal Sales Executive you will respond to and handle sales and product enquiries. You will be required, with training, to understand and be familiar with the full product range with the ability to offer alternatives if required and advise on the selection of products where possible. You will liaise with Field Sales Engineers and other staff to achieve the branch objectives and sales performance and as is normal in a small team environment engage in other duties. It is also expected that you have commercial ability and awareness to generate quotation for customers and are competent to judge the competitive situation needed to win the order whilst being mindful of profitability. In order to perform this role successfully you will need technical electrical knowledge, there is flexibility on the qualification if you can illustrate your knowledge, product applications knowledge and commercial awareness. The ideal candidate may already be in a similar role as an internal sales engineer, technical support engineer, an electrical engineer looking to move into a commercial environment with the ability to illustrate good customer and administrative skills, or a graduate engineer with customer experience in a sales environment looking to develop their career in technical sales. Knowledge and Experience Sales administration experience within a Sales Office environment. Ideal but not mandatory would be some Electrical industry sector knowledge or experience (or other electrical engineering qualification) Good working knowledge of Microsoft Office and data entry systems Experience in similar sales /customer service environment. Post codes used are for advertising purposes only. To register your interest contact us with an up to date CV and we will be pleased to call you for a confidential discussion. To view more of our positions click on the Rise logo at the top of this page or visit our website directly. We work across a range of business to business/B2B market sectors including Renewable Energy, Electrical, Control & Automation, Electronic, Renewable Energy, Pneumatics, Hydraulics, Fluid Power, Instrumentation, Engineering services companies, Industrial Consumables, Industrial Components, Capital Equipment, Material Handling, Scientific Equipment, Petrochemical and Utilities. Rise Executive Search & Recruitment Ltd are currently working on a wide range of business to business/B2B sales positions, account management, business development and sales management roles including: Internal Sales Engineer, Technical Support, Product Specialist, Sales Manager, UK Sales Manager, National Sales Manager, Country Manager, Regional Sales Manager, Area Sales Manager, Sales Executive, Senior Sales Executive, National Account Manager, Business Development Manager, Key Account Manager, Account Executive, National Account Executive, Sales Specialist, Global Account Manager, Sales Representative, Territory Sales, Field Sales, Client Relationship Manager, Sales Engineer, Sales Consultant, Technical Sales, Senior Sales Engineer, Export Sales, International Sales, European Sales, Branch Manager, Sales Director, Trainee Sales, Graduate Sales, Telesales, Internal Sales, Office Sales.
Audit Director Birmingham Salary £85,000 - £100,000 (DOE) Butler Rose Public Practice is delighted to be supporting our client a Top Ranking Firm in Birmingham who's got a great opportunity for Audit Director to join their team. You'll be someone who is comfortable working pro-actively and, managing your own tasks, as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. Responsibilities- Act as audit lead on fully listed and AIM listed audited entities. The expectation is that on large assignments this role will be supported by one (or more) Managers. Overall responsibility for each assignment will be retained by the Partner. Responsible for leading and directing all aspects of audit services delivered. People management responsibilities covering resource planning and allocation, performance management, training and recommendations for promotion. Act as a mentor to team members and provide coaching with a view to assisting them to achieve their personal career goals. Act as a role model for Manager level. Responsible for maximising profitability from a portfolio of audited entities. Liaison with central departments on risk management, technical and other matters. Take part in wider practice management at local level. Support Partners in group sales and marketing activity, including playing a leading role in audited entities pitch teams, attendance at group networking, and other marketing events as appropriate. Contribute to development of new business relationships and business proposals through high level sales and marketing activity. This will include winning work by targeting new audited entities. Support Partners with the implementation and communication of any new business strategy for existing audited entities, target audited entities and the internal business. Participate in Key Account Management. Develop specialist knowledge of a sector and/or technical area, and/or commercial area. Engage with audited entities more directly on technical and audit judgement decisions. Personal Requirements- ACA/ACCA/ICAS qualified or equivalent Significant experience of delivering audit and other assurance services to major companies, including listed (full list and AIM) companies and companies with international interests. Excellent working knowledge of UK and International GAAS, IFRS, UK GAAP and Financial Reporting requirements. Managing and developing staff (not only audit teams), i.e. coordinating staff projects, mentoring, counselling, appraising, recruiting etc. Business development experience- able to identify and convert opportunities to sell work. Proven experience in managing a wide portfolio of concurrent projects and project teams in a project management framework. You'll be able to be yourself we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. This is an outstanding opportunity for the right individual to join this firm of choice. Please apply now if you have the relevant skills and experience to meet the requirements as set out above and we will be in contact to discuss further. Great role but not for you? We offer a £150 referral fee so why not let your friends know about this position. This role is advertised by Liezl Botha, Butler Rose (AGY) Butler Rose is committed to equality in the workplace and is an equal opportunity employer.Butler Rose Ltd is acting as an Employment Business in relation to this vacancy.
Mar 16, 2026
Full time
Audit Director Birmingham Salary £85,000 - £100,000 (DOE) Butler Rose Public Practice is delighted to be supporting our client a Top Ranking Firm in Birmingham who's got a great opportunity for Audit Director to join their team. You'll be someone who is comfortable working pro-actively and, managing your own tasks, as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. Responsibilities- Act as audit lead on fully listed and AIM listed audited entities. The expectation is that on large assignments this role will be supported by one (or more) Managers. Overall responsibility for each assignment will be retained by the Partner. Responsible for leading and directing all aspects of audit services delivered. People management responsibilities covering resource planning and allocation, performance management, training and recommendations for promotion. Act as a mentor to team members and provide coaching with a view to assisting them to achieve their personal career goals. Act as a role model for Manager level. Responsible for maximising profitability from a portfolio of audited entities. Liaison with central departments on risk management, technical and other matters. Take part in wider practice management at local level. Support Partners in group sales and marketing activity, including playing a leading role in audited entities pitch teams, attendance at group networking, and other marketing events as appropriate. Contribute to development of new business relationships and business proposals through high level sales and marketing activity. This will include winning work by targeting new audited entities. Support Partners with the implementation and communication of any new business strategy for existing audited entities, target audited entities and the internal business. Participate in Key Account Management. Develop specialist knowledge of a sector and/or technical area, and/or commercial area. Engage with audited entities more directly on technical and audit judgement decisions. Personal Requirements- ACA/ACCA/ICAS qualified or equivalent Significant experience of delivering audit and other assurance services to major companies, including listed (full list and AIM) companies and companies with international interests. Excellent working knowledge of UK and International GAAS, IFRS, UK GAAP and Financial Reporting requirements. Managing and developing staff (not only audit teams), i.e. coordinating staff projects, mentoring, counselling, appraising, recruiting etc. Business development experience- able to identify and convert opportunities to sell work. Proven experience in managing a wide portfolio of concurrent projects and project teams in a project management framework. You'll be able to be yourself we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. This is an outstanding opportunity for the right individual to join this firm of choice. Please apply now if you have the relevant skills and experience to meet the requirements as set out above and we will be in contact to discuss further. Great role but not for you? We offer a £150 referral fee so why not let your friends know about this position. This role is advertised by Liezl Botha, Butler Rose (AGY) Butler Rose is committed to equality in the workplace and is an equal opportunity employer.Butler Rose Ltd is acting as an Employment Business in relation to this vacancy.
Job Title: SME & Property Owners Client Adviser Location: Birmingham Salary: £30,000 - £35,000 Benefits: Incentives for new business and cross-sell activity, CII study support About the Company A well-established and growing independent insurance broker with a strong regional presence and an ambitious growth strategy. The business has recently expanded through acquisitions and is continuing to invest heavily in its broking teams as part of a wider plan to significantly grow its GWP over the coming years. The Birmingham office is a collaborative and supportive environment where Client Advisers work closely with experienced Account Executives, leadership, and a dedicated claims team. The firm is proud of its Chartered status and actively supports professional development through CII qualifications and internal progression opportunities. Role Summary Commercial Account Handler focuses on managing an SME and Property Owners portfolio, giving the successful candidate autonomy over their own book of business. You'll take ownership of the full renewal cycle while building strong client relationships and ensuring policies remain competitive and tailored to client needs. The position offers excellent exposure to a varied SME client base and provides a clear pathway toward Senior Client Adviser or Account Executive roles as the business continues to expand. Key Responsibilities • Manage a portfolio of SME and Property Owners clients: Build long-term relationships while maintaining ownership of your renewal book. • Handle the renewal process end-to-end: Conduct pre-renewal calls and negotiate competitive terms to retain and strengthen accounts. • Manage policy changes and client servicing: Handle MTAs and ongoing queries to ensure a smooth client experience. • Support client retention and growth: Identify cross-sell opportunities to increase policy coverage and strengthen client relationships. • Manage debtor responsibility: Maintain oversight of outstanding payments and ensure financial compliance within your portfolio. Requirements • Experience in a Commercial Account Handler or Client Adviser position • Experience managing a portfolio of SME or Property Owners clients • Exposure to products such as Commercial Combined, Property Owners, or similar commercial policies • Experience using broking systems such as Acturis is highly desirable • Strong organisation and time management skills • Ability to collaborate with colleagues in an office-based team environment If this role isn't quite right, it's still worth speaking to one of our specialist team, we may be working on something that hasn't hit the market yet. Related Job Titles: Commercial Account Handler, Insurance Account Handler, Client Adviser, Commercial Insurance Broker, SME Account Handler
Mar 16, 2026
Full time
Job Title: SME & Property Owners Client Adviser Location: Birmingham Salary: £30,000 - £35,000 Benefits: Incentives for new business and cross-sell activity, CII study support About the Company A well-established and growing independent insurance broker with a strong regional presence and an ambitious growth strategy. The business has recently expanded through acquisitions and is continuing to invest heavily in its broking teams as part of a wider plan to significantly grow its GWP over the coming years. The Birmingham office is a collaborative and supportive environment where Client Advisers work closely with experienced Account Executives, leadership, and a dedicated claims team. The firm is proud of its Chartered status and actively supports professional development through CII qualifications and internal progression opportunities. Role Summary Commercial Account Handler focuses on managing an SME and Property Owners portfolio, giving the successful candidate autonomy over their own book of business. You'll take ownership of the full renewal cycle while building strong client relationships and ensuring policies remain competitive and tailored to client needs. The position offers excellent exposure to a varied SME client base and provides a clear pathway toward Senior Client Adviser or Account Executive roles as the business continues to expand. Key Responsibilities • Manage a portfolio of SME and Property Owners clients: Build long-term relationships while maintaining ownership of your renewal book. • Handle the renewal process end-to-end: Conduct pre-renewal calls and negotiate competitive terms to retain and strengthen accounts. • Manage policy changes and client servicing: Handle MTAs and ongoing queries to ensure a smooth client experience. • Support client retention and growth: Identify cross-sell opportunities to increase policy coverage and strengthen client relationships. • Manage debtor responsibility: Maintain oversight of outstanding payments and ensure financial compliance within your portfolio. Requirements • Experience in a Commercial Account Handler or Client Adviser position • Experience managing a portfolio of SME or Property Owners clients • Exposure to products such as Commercial Combined, Property Owners, or similar commercial policies • Experience using broking systems such as Acturis is highly desirable • Strong organisation and time management skills • Ability to collaborate with colleagues in an office-based team environment If this role isn't quite right, it's still worth speaking to one of our specialist team, we may be working on something that hasn't hit the market yet. Related Job Titles: Commercial Account Handler, Insurance Account Handler, Client Adviser, Commercial Insurance Broker, SME Account Handler
About the job We're looking for an Interim Head of Internal Communications and Engagement (IC&E) to lead our staff and volunteer communication and engagement at a pivotal time for the National Trust. You'll champion clear and inspiring internal communication, helping motivate a range of internal audiences to deliver our new strategy and embrace our new values while feeling valued, listened to and responded to. You'll lead an IC&E network and collaborate with many of the most senior leaders in our organisation to support new ways of working while carefully calibrating communications to improve clarity, relevance and accessibility. This is a 6-month fixed term contract interim position. What it's like to work here You'll join an experienced and supportive Campaigns and Communications leadership team that's passionate about our charity's cause. You'll champion getting the right information and content to the right people, at the right time and in the best way to unlock engagement at scale. The work you lead will directly shape the culture and experience of our staff and volunteers. Your contractual location will be our head office in Swindon and there will be an expectation for you to attend the office. However, there is flexibility on where you are based at other times. You'll be required to work at a National Trust location for 40-60% of your working week. This will be discussed in more detail at interview. You'll be joining a team that values different perspectives and lived experiences, and we're committed to creating a workplace where everyone feels they belong. What you'll be doing Reporting to the Campaigns and Communications Director, you'll lead and inspire a medium-sized team within a wider internal communications network. You'll develop and lead our IC&E strategy, ensuring staff and volunteers clearly understand our priorities while feeling their voice and views matter in how we deliver our work. Working in partnership with the Executive Team and other directors, you'll ensure communications are clear, timely and tailored to the needs of our diverse audiences. As with external communications, IC&E methods are designed to help audience action - our staff and volunteers feeling engaged, enthused, valued, committed to us and our cause. You'll oversee the effective planning and leadership of the IC&E team, aligning priorities, carefully managing resources, and inspiring the team to deliver high quality, inclusive communication and engagement activity. You'll maintain and continuously improve our channels and content, creating a culture of listening and 'you said, we are' responses through insight, feedback and engagement. As profession lead, you'll champion best practice and develop strong external relationships to stay connected to the latest thinking. Who we're looking for Applications from National Trust redeployees are assessed against the minimum criteria for the role. In your application, please provide details of how you meet the criteria below: Experience leading internal or external communications at a senior level Strong strategic thinking and planning skills Strong influencing and communication skills, including copywriting and briefing Experience in communicating change effectively and with empathy, enabling agency in change processes wherever possible Senior leadership and people management skills with experience of people recruitment and development to ensure high levels of performance and aspiration Additional criteria for all other applicants Ability to influence and negotiate at all levels Knowledge of internal communication and staff and volunteer engagement best practice Ability to prioritise and manage multiple competing demands while delivering high quality work at pace. The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Rental deposit loan scheme Season ticket loan EV car lease scheme (for roles that meet the salary criteria) Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places
Mar 16, 2026
Full time
About the job We're looking for an Interim Head of Internal Communications and Engagement (IC&E) to lead our staff and volunteer communication and engagement at a pivotal time for the National Trust. You'll champion clear and inspiring internal communication, helping motivate a range of internal audiences to deliver our new strategy and embrace our new values while feeling valued, listened to and responded to. You'll lead an IC&E network and collaborate with many of the most senior leaders in our organisation to support new ways of working while carefully calibrating communications to improve clarity, relevance and accessibility. This is a 6-month fixed term contract interim position. What it's like to work here You'll join an experienced and supportive Campaigns and Communications leadership team that's passionate about our charity's cause. You'll champion getting the right information and content to the right people, at the right time and in the best way to unlock engagement at scale. The work you lead will directly shape the culture and experience of our staff and volunteers. Your contractual location will be our head office in Swindon and there will be an expectation for you to attend the office. However, there is flexibility on where you are based at other times. You'll be required to work at a National Trust location for 40-60% of your working week. This will be discussed in more detail at interview. You'll be joining a team that values different perspectives and lived experiences, and we're committed to creating a workplace where everyone feels they belong. What you'll be doing Reporting to the Campaigns and Communications Director, you'll lead and inspire a medium-sized team within a wider internal communications network. You'll develop and lead our IC&E strategy, ensuring staff and volunteers clearly understand our priorities while feeling their voice and views matter in how we deliver our work. Working in partnership with the Executive Team and other directors, you'll ensure communications are clear, timely and tailored to the needs of our diverse audiences. As with external communications, IC&E methods are designed to help audience action - our staff and volunteers feeling engaged, enthused, valued, committed to us and our cause. You'll oversee the effective planning and leadership of the IC&E team, aligning priorities, carefully managing resources, and inspiring the team to deliver high quality, inclusive communication and engagement activity. You'll maintain and continuously improve our channels and content, creating a culture of listening and 'you said, we are' responses through insight, feedback and engagement. As profession lead, you'll champion best practice and develop strong external relationships to stay connected to the latest thinking. Who we're looking for Applications from National Trust redeployees are assessed against the minimum criteria for the role. In your application, please provide details of how you meet the criteria below: Experience leading internal or external communications at a senior level Strong strategic thinking and planning skills Strong influencing and communication skills, including copywriting and briefing Experience in communicating change effectively and with empathy, enabling agency in change processes wherever possible Senior leadership and people management skills with experience of people recruitment and development to ensure high levels of performance and aspiration Additional criteria for all other applicants Ability to influence and negotiate at all levels Knowledge of internal communication and staff and volunteer engagement best practice Ability to prioritise and manage multiple competing demands while delivering high quality work at pace. The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Rental deposit loan scheme Season ticket loan EV car lease scheme (for roles that meet the salary criteria) Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places
This is a fantastic opportunity for an FP&A professional to join the business services industry in a permanent FP&A Director role based in Cheshire. The position focuses on providing strategic financial planning and analysis to support the organisation's ambitious growth objectives. Client Details Our client has been on an impressive growth journey over a multi-year period, with strong organic growth and impressive M&A activity fuelled by private equity investment. Whilst now operating on a global scale, they retain their entrepreneurial spirit. Description The FP&A Director will lead all financial planning, analysis, forecasting, and performance management across the for UK and Europe, as well as other regions. This is a highly commercial and strategically critical role, acting as the senior finance partner to regional leadership and driving insight-led decision making across a growing services business. You will oversee a team of business partners and analysts, strengthening the FP&A capability across multiple countries, and leading the implementation of a new planning and forecasting tool to modernise how the division manages its performance. Key responsibilities include: Financial Planning & Analysis Own the full FP&A cycle for the business, including budgets, forecasts, long-range plans, and monthly performance reviews. Lead the successful deployment, adoption, and ongoing optimisation of a new planning tool, improving data quality, forecasting accuracy, and process efficiency. Deliver high-quality analysis of revenue, margin, churn, product lifecycle, and operational cost drivers across the full product portfolio. Ensure consistent, accurate, and timely reporting into Group Finance and Executive leadership. Commercial & Strategic Partnering Serve as the primary finance business partner to the MD, offering challenge, insight, and strategic support. Influence commercial strategy across hardware sales, SaaS subscriptions, operations, and data services. Lead financial assessment of new business models, pricing options, customer economics, and retention initiatives. Performance Management Build robust KPIs, dashboards, and analytical tools highlighting trends in acquisition, utilisation, ARPU, gross margin, and operational leverage. Identify performance risks and opportunities, driving corrective actions with operational and commercial teams. Improve forecast reliability and insight through better processes, stakeholder alignment, and data-driven modelling. Leadership & Team Development Lead and develop a team of FP&A professionals (business partner and analyst level), fostering a high-performance culture focused on commercial impact and analytical excellence. Strengthen FP&A processes across multiple countries, ensuring scalability and consistency. Act as a champion for continuous improvement, innovation, and best-in-class financial practices. Governance & Cross-Functional Alignment Ensure adherence to internal financial controls, Group policies, and reporting standards. Work closely with Sales, Marketing, Installations, Product, and Technology teams to bring financial rigour into decision-making. Support M&A evaluation, integration, and post-acquisition performance management where required. Profile The successful FP&A Director candidate should meet most or all of the following criteria: Senior FP&A leadership experience, ideally gained within a technology-enabled, data-centric, or subscription-based business (e.g., SaaS, IoT, Telecoms). Experience operating across multiple geographies and complex business units. Proven track record in developing high-performing teams and modernising FP&A processes. Strong commercial acumen and an ability to influence senior stakeholders. Expertise in forecasting, modelling, scenario analysis, and performance analytics. Demonstrated experience implementing finance systems or planning tools (e.g. Tagetik, Anaplan, Adaptive Insights, or equivalent). Job Offer Competitive basic package to £140,000, including salary and car allowance. Bonus: 20% annual performance bonus. 25 days annual leave, plus bank holidays. Private healthcare for you and your family. Life assurance. Contributory pension scheme. Opportunity to shape the FP&A function for the largest region in a rapidly growing, technology-led division. Significant influence on commercial strategy and divisional performance. Opportunity to join an entrepreneurial environment with a track record of upward mobility for high achievers.
Mar 16, 2026
Full time
This is a fantastic opportunity for an FP&A professional to join the business services industry in a permanent FP&A Director role based in Cheshire. The position focuses on providing strategic financial planning and analysis to support the organisation's ambitious growth objectives. Client Details Our client has been on an impressive growth journey over a multi-year period, with strong organic growth and impressive M&A activity fuelled by private equity investment. Whilst now operating on a global scale, they retain their entrepreneurial spirit. Description The FP&A Director will lead all financial planning, analysis, forecasting, and performance management across the for UK and Europe, as well as other regions. This is a highly commercial and strategically critical role, acting as the senior finance partner to regional leadership and driving insight-led decision making across a growing services business. You will oversee a team of business partners and analysts, strengthening the FP&A capability across multiple countries, and leading the implementation of a new planning and forecasting tool to modernise how the division manages its performance. Key responsibilities include: Financial Planning & Analysis Own the full FP&A cycle for the business, including budgets, forecasts, long-range plans, and monthly performance reviews. Lead the successful deployment, adoption, and ongoing optimisation of a new planning tool, improving data quality, forecasting accuracy, and process efficiency. Deliver high-quality analysis of revenue, margin, churn, product lifecycle, and operational cost drivers across the full product portfolio. Ensure consistent, accurate, and timely reporting into Group Finance and Executive leadership. Commercial & Strategic Partnering Serve as the primary finance business partner to the MD, offering challenge, insight, and strategic support. Influence commercial strategy across hardware sales, SaaS subscriptions, operations, and data services. Lead financial assessment of new business models, pricing options, customer economics, and retention initiatives. Performance Management Build robust KPIs, dashboards, and analytical tools highlighting trends in acquisition, utilisation, ARPU, gross margin, and operational leverage. Identify performance risks and opportunities, driving corrective actions with operational and commercial teams. Improve forecast reliability and insight through better processes, stakeholder alignment, and data-driven modelling. Leadership & Team Development Lead and develop a team of FP&A professionals (business partner and analyst level), fostering a high-performance culture focused on commercial impact and analytical excellence. Strengthen FP&A processes across multiple countries, ensuring scalability and consistency. Act as a champion for continuous improvement, innovation, and best-in-class financial practices. Governance & Cross-Functional Alignment Ensure adherence to internal financial controls, Group policies, and reporting standards. Work closely with Sales, Marketing, Installations, Product, and Technology teams to bring financial rigour into decision-making. Support M&A evaluation, integration, and post-acquisition performance management where required. Profile The successful FP&A Director candidate should meet most or all of the following criteria: Senior FP&A leadership experience, ideally gained within a technology-enabled, data-centric, or subscription-based business (e.g., SaaS, IoT, Telecoms). Experience operating across multiple geographies and complex business units. Proven track record in developing high-performing teams and modernising FP&A processes. Strong commercial acumen and an ability to influence senior stakeholders. Expertise in forecasting, modelling, scenario analysis, and performance analytics. Demonstrated experience implementing finance systems or planning tools (e.g. Tagetik, Anaplan, Adaptive Insights, or equivalent). Job Offer Competitive basic package to £140,000, including salary and car allowance. Bonus: 20% annual performance bonus. 25 days annual leave, plus bank holidays. Private healthcare for you and your family. Life assurance. Contributory pension scheme. Opportunity to shape the FP&A function for the largest region in a rapidly growing, technology-led division. Significant influence on commercial strategy and divisional performance. Opportunity to join an entrepreneurial environment with a track record of upward mobility for high achievers.
A well known hotel business is looking to hire a qualified ACA/ACCA/CIMA qualified candidate to join its finance function. You will play a key role in driving the hotel's financial performance through strategic planning, budgeting, forecasting, and performance analysis. This role will ensure financial plans are aligned with business objectives, provide actionable insights to senior management, and support decision-making to optimize profitability and operational efficiency. Main duties include: Lead and coordinate the annual budgeting process across all hotel departments, ensuring alignment with corporate guidelines and strategic objectives. Drive the 5-Year Plan exercise, incorporating market trends, business strategy, and capital investment plans. Work closely with department heads to consolidate detailed revenue, expense, and capital expenditure budgets. Prepare clear budget presentation materials for senior leadership and ownership. Prepare and update rolling forecasts (monthly/quarterly) to track business performance against budget and market conditions. Produce monthly cash flow forecasts and interest costs & income forecasts, ensuring accuracy and early identification of funding or liquidity issues. Identify variances between actual results and budget/forecast, and recommend corrective actions. Support operational teams with financial insights to improve efficiency and cost management. Develop and maintain financial models for scenario analysis, business cases, and investment appraisals. Provide regular KPI dashboards and management reports for General Manager, Executive Committee, and owners. Analyze market trends, competitive benchmarks, and internal performance to identify growth and profitability opportunities. Act as a finance business partner to General Manager and department heads, offering guidance on financial implications of operational decisions. Collaborate with Sales, Revenue Management, and Operations teams to optimize pricing strategies, cost structures, and revenue streams. Support decision-making on new initiatives, renovations, and capital projects. You will be ACA/ACCA/CIMA qualified with an FP&A background. Hospitality experience would be highly desirable. This is a chance to join a brand name with continued growth plans
Mar 16, 2026
Full time
A well known hotel business is looking to hire a qualified ACA/ACCA/CIMA qualified candidate to join its finance function. You will play a key role in driving the hotel's financial performance through strategic planning, budgeting, forecasting, and performance analysis. This role will ensure financial plans are aligned with business objectives, provide actionable insights to senior management, and support decision-making to optimize profitability and operational efficiency. Main duties include: Lead and coordinate the annual budgeting process across all hotel departments, ensuring alignment with corporate guidelines and strategic objectives. Drive the 5-Year Plan exercise, incorporating market trends, business strategy, and capital investment plans. Work closely with department heads to consolidate detailed revenue, expense, and capital expenditure budgets. Prepare clear budget presentation materials for senior leadership and ownership. Prepare and update rolling forecasts (monthly/quarterly) to track business performance against budget and market conditions. Produce monthly cash flow forecasts and interest costs & income forecasts, ensuring accuracy and early identification of funding or liquidity issues. Identify variances between actual results and budget/forecast, and recommend corrective actions. Support operational teams with financial insights to improve efficiency and cost management. Develop and maintain financial models for scenario analysis, business cases, and investment appraisals. Provide regular KPI dashboards and management reports for General Manager, Executive Committee, and owners. Analyze market trends, competitive benchmarks, and internal performance to identify growth and profitability opportunities. Act as a finance business partner to General Manager and department heads, offering guidance on financial implications of operational decisions. Collaborate with Sales, Revenue Management, and Operations teams to optimize pricing strategies, cost structures, and revenue streams. Support decision-making on new initiatives, renovations, and capital projects. You will be ACA/ACCA/CIMA qualified with an FP&A background. Hospitality experience would be highly desirable. This is a chance to join a brand name with continued growth plans
Customer Services Executive - Impact Events London - Commercial Who we are We are an organisation that exists to drive progress. That's the "red thread" that connects everyone at The Economist Group (TEG). Our businesses share a devotion to innovation, independence and rigour in their fields of expertise. We empower people to understand and tackle the critical challenges and changes facing the world. Our analytical rigour, global expertise and evidence-based insights enable individuals and organisations to make sense of these shifts and chart a course through them. We deliver analysis and insights in many formats to subscribers and clients in 170 countries through our four businesses, The Economist, Economist Impact, Economist Intelligence and Economist Education, which uphold our global reputation for excellence and integrity. You are responsible for all things related to attendee registration for Economist Impact events. You ensure that our delegates, VIPs, speakers and sponsors - have the best possible experience across the whole registration experience. You are responsive and professional at all times - with both internal and external stakeholders - from event set up to onsite delivery. Key Responsibilities Add or update attendee details in Cvent (including bulk upload of speakers) Help people who have trouble registering (monitor email inboxes, chatbot and respond promptly) Track registrations, cancellations, and payments in Cvent and report on progress in event project meetings Approve delegate registrations in accordance with Economist Impact event guidelines Keep attendee data clean and up to date in Cvent Assist with visa applications when requested Issue invoices where required Onsite Ensure registration kit is onsite ready for the event Work with event team to ensure that all event side activations are added to relevant delegate badges Set up and test Cvent OnArrival equipment; take payments; handle onsite bookings; answer queries) Manage registration desk throughout the event Work closely with sponsors to ensure that their team and guests get a 'white glove' experience - before, during and after each event Reporting Run registration and attendance reports Export data to Excel for tracking, analysis or sharing Create and customize bespoke reports and dashboards Monitor and report on cancellations, refunds and chase unpaid invoices Build builds (non-paid events) Working from a brief created by the marketing team, you Create non-paid events in Cvent, our attendee registration platform, using existing templates Build registration forms (add required demographic questions, sessions, ticket options) Set up forms for all attendee types (e.g. attendee, speaker, staff) Set up all required automated emails (e.g. registration confirmation; abandoned basket) Add branding provided by the event marketer Test and check every form on desktop and mobile before launching The Ideal Candidate Is confident using online systems and forms Is comfortable working in Excel (sorting, filtering, data analysis) Ideally a Cvent experience Is familiar with Salesforce Has excellent attention to detail Has experience of working onsite at events/in a hospitality setting Is able to travel flexibly to be onsite at our events across the year Must be able to work from our London headquarters 3 days a week Is a fast leaner who can handle multiple tasks Is a great communicator Working Arrangements The majority of our roles operate on a hybrid working pattern, with 3+ days office attendance required. AI usage for your application We are an innovative organisation that encourages the use of technology. We recognise that candidates may utilise AI tools to support with their job application process. However, it is essential that all information you provide truthfully and accurately reflects your own experience, skills, and qualifications. What we offer Our benefits package is designed to support your wellbeing, growth, and work-life balance. It includes a highly competitive pension or 401(k) plan, private health insurance, and 24/7 access to counselling and wellbeing resources through our Employee Assistance Program. We also offer a range of lifestyle benefits, including our Work From Anywhere program, which allows you to work from any location where you have the legal right to do so for up to 25 days per year. In addition, we provide generous annual and parental leave, as well as dedicated days off for volunteering and even for moving home. You will also be given free access to all The Economist content, including an online subscription, our range of apps, podcasts and more. We are committed to building and retaining a diverse and inclusive workforce. If youbelieve you may require accommodations or adjustments at any stage to your hiring process due to disability or neurodivergence, sincerely held religious beliefs or if you require pregnancy-related support, please indicate so below. Should you be invited for any further hiring processes you will be reached out to confidentially for support. Hiring managers and recruiters do not have access to this information at an individual level. Where appropriate, we may use anonymised data for reporting purposes or to meet statutory requirements in your location.
Mar 16, 2026
Full time
Customer Services Executive - Impact Events London - Commercial Who we are We are an organisation that exists to drive progress. That's the "red thread" that connects everyone at The Economist Group (TEG). Our businesses share a devotion to innovation, independence and rigour in their fields of expertise. We empower people to understand and tackle the critical challenges and changes facing the world. Our analytical rigour, global expertise and evidence-based insights enable individuals and organisations to make sense of these shifts and chart a course through them. We deliver analysis and insights in many formats to subscribers and clients in 170 countries through our four businesses, The Economist, Economist Impact, Economist Intelligence and Economist Education, which uphold our global reputation for excellence and integrity. You are responsible for all things related to attendee registration for Economist Impact events. You ensure that our delegates, VIPs, speakers and sponsors - have the best possible experience across the whole registration experience. You are responsive and professional at all times - with both internal and external stakeholders - from event set up to onsite delivery. Key Responsibilities Add or update attendee details in Cvent (including bulk upload of speakers) Help people who have trouble registering (monitor email inboxes, chatbot and respond promptly) Track registrations, cancellations, and payments in Cvent and report on progress in event project meetings Approve delegate registrations in accordance with Economist Impact event guidelines Keep attendee data clean and up to date in Cvent Assist with visa applications when requested Issue invoices where required Onsite Ensure registration kit is onsite ready for the event Work with event team to ensure that all event side activations are added to relevant delegate badges Set up and test Cvent OnArrival equipment; take payments; handle onsite bookings; answer queries) Manage registration desk throughout the event Work closely with sponsors to ensure that their team and guests get a 'white glove' experience - before, during and after each event Reporting Run registration and attendance reports Export data to Excel for tracking, analysis or sharing Create and customize bespoke reports and dashboards Monitor and report on cancellations, refunds and chase unpaid invoices Build builds (non-paid events) Working from a brief created by the marketing team, you Create non-paid events in Cvent, our attendee registration platform, using existing templates Build registration forms (add required demographic questions, sessions, ticket options) Set up forms for all attendee types (e.g. attendee, speaker, staff) Set up all required automated emails (e.g. registration confirmation; abandoned basket) Add branding provided by the event marketer Test and check every form on desktop and mobile before launching The Ideal Candidate Is confident using online systems and forms Is comfortable working in Excel (sorting, filtering, data analysis) Ideally a Cvent experience Is familiar with Salesforce Has excellent attention to detail Has experience of working onsite at events/in a hospitality setting Is able to travel flexibly to be onsite at our events across the year Must be able to work from our London headquarters 3 days a week Is a fast leaner who can handle multiple tasks Is a great communicator Working Arrangements The majority of our roles operate on a hybrid working pattern, with 3+ days office attendance required. AI usage for your application We are an innovative organisation that encourages the use of technology. We recognise that candidates may utilise AI tools to support with their job application process. However, it is essential that all information you provide truthfully and accurately reflects your own experience, skills, and qualifications. What we offer Our benefits package is designed to support your wellbeing, growth, and work-life balance. It includes a highly competitive pension or 401(k) plan, private health insurance, and 24/7 access to counselling and wellbeing resources through our Employee Assistance Program. We also offer a range of lifestyle benefits, including our Work From Anywhere program, which allows you to work from any location where you have the legal right to do so for up to 25 days per year. In addition, we provide generous annual and parental leave, as well as dedicated days off for volunteering and even for moving home. You will also be given free access to all The Economist content, including an online subscription, our range of apps, podcasts and more. We are committed to building and retaining a diverse and inclusive workforce. If youbelieve you may require accommodations or adjustments at any stage to your hiring process due to disability or neurodivergence, sincerely held religious beliefs or if you require pregnancy-related support, please indicate so below. Should you be invited for any further hiring processes you will be reached out to confidentially for support. Hiring managers and recruiters do not have access to this information at an individual level. Where appropriate, we may use anonymised data for reporting purposes or to meet statutory requirements in your location.
We have an unmissable opportunity for a senior sales person with an extensive customer network to join one of the most renowned packaging companies in the country. We have recruited for this client for aslong as we can remember and they continuously top our surveys for jobsatisfaction, high staff morale and positive working environment. On top ofthis, it is an organisation which will offer you job security and present youwith unrivalled career prospects. They are on the search for an ambitious, experienced and high energyHead of Internal Sales to be responsible for building, leading, and growing the inside sales organisation. Successful candidates will be entrepreneurial, discontent with the status-quo and obsessed with improving anything they touch. They will be proven leaderswith a strong work ethic and achievement-oriented aptitude. Like all high-profile roles with pioneering organisations, the client has outlined specific attributes and experience their ideal candidate will possess. Dealing with small to medium companies in an E Commerce/Online Merchanting environment would set you above all competition. Candidates must also have at least 5 years' experience of managing an internal sales team within a fast-paced environment, through optimisation of both your team and the systems they use. During this time period, you will have developed a consistent track record of signing SME clients and will have a demonstrated history of exceeding quota. Activities Team Building and Management Candidates must have strong leadership skills and passionate about helping your reps achieve individual and team success. You will be responsible for: Building, organising and leading a team of Sales Executivesto drive growth Managing, coaching and empowering your team to get deals to the finish line - close! Training the team on new methods and best in class processes. Working with the team to identify new inside sales opportunities. Setting specific goals and direction for inside sales Executives Working with board to develop partnerships with major e-commerce platforms Developing long-term strategic relationships with key accounts Reporting Strong presentation and organisation skills will come in to hand with the following: Reportingto management on pipeline, results, processes and improvements. Updating daily/weekly teamactivities/pipeline Processes and KPIs You will be impeccably detailed oriented; able to think analytically about individual, team, and regional performance; use data to drive decisions. You will: Implement new technology and/or systems to improve the sales process. Identify and implement continuous process improvement initiatives, share ideas to enhance the performance of the position, team, and company Create and deliver scalable client-focused sales process and communication that address customer objectives and generate two-way dialogue Ensure all data is captured, tracked and qualified leads are entered into the CRM leads management system Constantly analyse sales performance and detect road blockers early on to create a cycle of improvement using CRM dashboards, reports and scorecards Internal Stakeholders Management We are looking for someone with polished communication skills; ability to deliver message to senior executives as well as all levels of management. Responsibilities will include: Working closely with marketing to execute targeted campaigns to build and accelerate leads pipeline Develop scalable strategies to increase sales velocity and efficiency Make sound judgement decisions, adapt in a dynamic and changing environment and be an advocate for our customers and company Develop solid relationships with other sales, design and manufacturing team in the organisation Be a positive role model in all situations with a foundation of integrity Execute at a high-level while being very process oriented to measure success daily Good listener, who understands customer needs and finds new business opportunities to influence product development We are looking for an adaptable, entrepreneurial, persistent go-getter with the following capabilities: Familiarity with the unique demands of a start-up environment Ability to think, plan and sell strategically Possess a consultative, customer centric selling philosophy Strong commitment to serving customers Familiar with Hubspot/Microsoft Dynamics and other sales tools
Mar 16, 2026
Full time
We have an unmissable opportunity for a senior sales person with an extensive customer network to join one of the most renowned packaging companies in the country. We have recruited for this client for aslong as we can remember and they continuously top our surveys for jobsatisfaction, high staff morale and positive working environment. On top ofthis, it is an organisation which will offer you job security and present youwith unrivalled career prospects. They are on the search for an ambitious, experienced and high energyHead of Internal Sales to be responsible for building, leading, and growing the inside sales organisation. Successful candidates will be entrepreneurial, discontent with the status-quo and obsessed with improving anything they touch. They will be proven leaderswith a strong work ethic and achievement-oriented aptitude. Like all high-profile roles with pioneering organisations, the client has outlined specific attributes and experience their ideal candidate will possess. Dealing with small to medium companies in an E Commerce/Online Merchanting environment would set you above all competition. Candidates must also have at least 5 years' experience of managing an internal sales team within a fast-paced environment, through optimisation of both your team and the systems they use. During this time period, you will have developed a consistent track record of signing SME clients and will have a demonstrated history of exceeding quota. Activities Team Building and Management Candidates must have strong leadership skills and passionate about helping your reps achieve individual and team success. You will be responsible for: Building, organising and leading a team of Sales Executivesto drive growth Managing, coaching and empowering your team to get deals to the finish line - close! Training the team on new methods and best in class processes. Working with the team to identify new inside sales opportunities. Setting specific goals and direction for inside sales Executives Working with board to develop partnerships with major e-commerce platforms Developing long-term strategic relationships with key accounts Reporting Strong presentation and organisation skills will come in to hand with the following: Reportingto management on pipeline, results, processes and improvements. Updating daily/weekly teamactivities/pipeline Processes and KPIs You will be impeccably detailed oriented; able to think analytically about individual, team, and regional performance; use data to drive decisions. You will: Implement new technology and/or systems to improve the sales process. Identify and implement continuous process improvement initiatives, share ideas to enhance the performance of the position, team, and company Create and deliver scalable client-focused sales process and communication that address customer objectives and generate two-way dialogue Ensure all data is captured, tracked and qualified leads are entered into the CRM leads management system Constantly analyse sales performance and detect road blockers early on to create a cycle of improvement using CRM dashboards, reports and scorecards Internal Stakeholders Management We are looking for someone with polished communication skills; ability to deliver message to senior executives as well as all levels of management. Responsibilities will include: Working closely with marketing to execute targeted campaigns to build and accelerate leads pipeline Develop scalable strategies to increase sales velocity and efficiency Make sound judgement decisions, adapt in a dynamic and changing environment and be an advocate for our customers and company Develop solid relationships with other sales, design and manufacturing team in the organisation Be a positive role model in all situations with a foundation of integrity Execute at a high-level while being very process oriented to measure success daily Good listener, who understands customer needs and finds new business opportunities to influence product development We are looking for an adaptable, entrepreneurial, persistent go-getter with the following capabilities: Familiarity with the unique demands of a start-up environment Ability to think, plan and sell strategically Possess a consultative, customer centric selling philosophy Strong commitment to serving customers Familiar with Hubspot/Microsoft Dynamics and other sales tools
BMC Appointments Ltd
Newcastle Upon Tyne, Tyne And Wear
International Recruitment Consultant - Hybrid Working International Recruitment Consultant - Hybrid Working Newcastle upon Tyne up to £50,000 Permanent Experienced 360 Recruiters wanted for several Newcastle-based agencies. £35k-£50k base, up to 50% commission, hybrid working with international flexibility, admin & sourcing support. No micromanagement. Apply now for a confidential chat. International Recruitment Consultant - Hybrid - Newcastle (Agency Experience Required) Salary: £35,000 - £50,000 (DOE) + Uncapped Commission (up to 50%) Location: Newcastle (Hybrid - office-based with flexibility, not fully remote) International Flexibility: Potential to work internationally where appropriate Sectors: SaaS, Tech, Engineering, Life Sciences, Construction, Sales, Professional Services & more A proper recruitment role, for proper recruiters. If you're an experienced 360 recruiter who's tired of empty promises, suffocating KPIs and being treated like a number, this might just be the move you've been waiting for.We're hiring for several high-performing, growth-focused recruitment businesses based in Newcastle - all offering autonomy, flexibility and serious earning potential without the usual agency circus. This is your chance to take full ownership of your desk, supported by people who actually understand recruitment and not KPI obsessed micromanagers. What's on offer: Base salaries from £35-50k Uncapped commission - earn up to 50% of your billings Admin, sourcing & lead generation support provided Full 360 control of your desk: clients, candidates, delivery Hybrid working from Newcastle HQ Minimal internal meetings - more time doing what you do best 25+ days holiday plus bank holidays and your birthday off Supportive, grown-up leadership that actually trust you Genuine long-term progression opportunities Company incentives, socials & a proper team culture The role will see you: Build and grow your own client base and candidate network Deliver end-to-end recruitment solutions Manage permanent, contract and/or executive search mandates (depending on your market) Leverage sourcing and admin support to maximise your desk's potential Shape your own career path in a business that values your input Recruitment agency experience (360 consultants preferred) Strong business development and candidate management skills Motivated, entrepreneurial people who want autonomy with support Based in or happy to work hybrid from Newcastle (this is not fully remote) The opportunity: You'll be joining one of several highly respected recruitment businesses at a time of significant growth. You'll have the freedom to run your desk your way, while being fully supported with the resources you need to succeed - without any of the usual agency politics.
Mar 15, 2026
Full time
International Recruitment Consultant - Hybrid Working International Recruitment Consultant - Hybrid Working Newcastle upon Tyne up to £50,000 Permanent Experienced 360 Recruiters wanted for several Newcastle-based agencies. £35k-£50k base, up to 50% commission, hybrid working with international flexibility, admin & sourcing support. No micromanagement. Apply now for a confidential chat. International Recruitment Consultant - Hybrid - Newcastle (Agency Experience Required) Salary: £35,000 - £50,000 (DOE) + Uncapped Commission (up to 50%) Location: Newcastle (Hybrid - office-based with flexibility, not fully remote) International Flexibility: Potential to work internationally where appropriate Sectors: SaaS, Tech, Engineering, Life Sciences, Construction, Sales, Professional Services & more A proper recruitment role, for proper recruiters. If you're an experienced 360 recruiter who's tired of empty promises, suffocating KPIs and being treated like a number, this might just be the move you've been waiting for.We're hiring for several high-performing, growth-focused recruitment businesses based in Newcastle - all offering autonomy, flexibility and serious earning potential without the usual agency circus. This is your chance to take full ownership of your desk, supported by people who actually understand recruitment and not KPI obsessed micromanagers. What's on offer: Base salaries from £35-50k Uncapped commission - earn up to 50% of your billings Admin, sourcing & lead generation support provided Full 360 control of your desk: clients, candidates, delivery Hybrid working from Newcastle HQ Minimal internal meetings - more time doing what you do best 25+ days holiday plus bank holidays and your birthday off Supportive, grown-up leadership that actually trust you Genuine long-term progression opportunities Company incentives, socials & a proper team culture The role will see you: Build and grow your own client base and candidate network Deliver end-to-end recruitment solutions Manage permanent, contract and/or executive search mandates (depending on your market) Leverage sourcing and admin support to maximise your desk's potential Shape your own career path in a business that values your input Recruitment agency experience (360 consultants preferred) Strong business development and candidate management skills Motivated, entrepreneurial people who want autonomy with support Based in or happy to work hybrid from Newcastle (this is not fully remote) The opportunity: You'll be joining one of several highly respected recruitment businesses at a time of significant growth. You'll have the freedom to run your desk your way, while being fully supported with the resources you need to succeed - without any of the usual agency politics.
Our Customer Success team is committed to helping customers maximize the value of Asana as both a technology platform and a holistic approach to collaboration. From high touch to scalable success, our goal is to deepen the usage of the whole work graph, resulting in delivering unmatched value with scalability and consistency. We strive to help all of our customers, across countries, industries, and functions, get off on the right foot and continue to get the most value out of Asana over time. We are looking for a Strategic Customer Success Manager (CSM) to help support and grow our largest and most strategic customers. As a Strategic CSM, you'll guide a portfolio of customers to deploy Asana successfully, adopt it widely across their organisation, and ensure they continuously gain business value from Asana. By engaging your customers using a consultative approach, you'll position yourself a strategic partner and serve as the trusted point of contact across their lifecycle: onboarding, value creation and renewal. Equipped with the knowledge of what it takes for customers to succeed with Asana, you will serve as the voice of your customers cross-functionally, providing feedback to the Product team and broader business. To the entire Asana team, you'll exemplify an empathetic, customer centric perspective. This role is based in our London office with an office centric hybrid schedule. The standard in office days are Monday, Tuesday and Thursday. Most Asanas have the option to work from home on Wednesdays and Fridays. If you're interviewing for this role, your Talent Acquisition Partner will share more about the in office requirements. What you'll achieve: Develop, nurture and own relationships at every level of the organisation with a focus on senior level and decision making stakeholders (i.e. C Level) serving as a trusted advisor on the collaborative work management space Partner with customers to identify their strategic goals and co create Success Plans with clear success metrics and engagement strategies Execute on all phases of the customer journey; ensuring value through deployment strategies, change management, workflow design, business reviews and roadmap consultations Collaborate with Sales to develop strategic account plans, nurture executive relationships, manage renewals and explore expansion opportunities Develop and maintain an internal Champion Network or Centre of Excellence within the customer's organisation to help foster customer advocacy and facilitate customer testimonials or case studies Analyse customer usage to identify trends and drive targeted campaigns for enhanced engagement and product adoption to proactively identify risks and lead internal teams to create and execute corrective plans Identify and forecast risk while proactively identifying and mitigating risks to drive customer satisfaction and long term success Serve as the voice of your customers by surfacing key trends and insights to R&D and business teams based on your knowledge of customer's needs Travel and meet customers on site up to 25% of the time About you: 5+ years of demonstrated success in a SaaS based Customer Success or Account Management role Proven track record managing large, complex enterprise accounts, driving both product led and sales led growth initiatives, and overseeing enterprise wide technology implementations across diverse stakeholder groups - from C Suite executives to functional leaders and administrators Ability to run C Suite level business reviews and craft compelling value narratives, align initiatives to OKRs/KPIs, influence decisions without direct authority and deliver exceptional storytelling around impact and ROI Experience managing a book of high value customer relationships. You're able to drive customer success and align within complex organizational structures, building trust with a broad range of stakeholders, from C Suite Executives, Department Leads, to day to day Asana users Customer centric at your core. You're devoted to ensuring our customers' success and adoption of Asana and advocate for regional customers' needs Strong cross functional collaborator with experience partnering with Account Executives or Partners to provide a high quality, thoughtful customer experience Self motivated, proactive team player. You have a bias for action and work effectively in a highly ambiguous, ever changing environment. You're able to zoom into granular details and also zoom out to understand the larger strategy and philosophy of how and why decisions are made Driven, process oriented person. You're able to effectively balance competing priorities and make decisions that best support the customer, the team, and Asana. Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision making At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply. What we'll offer Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit. For this role, the estimated base salary range is between £104,000 - £118,400. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified. In addition to base salary, your compensation package will include additional components such as equity, sales incentive pay and benefits. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role. We strive to provide equitable and competitive benefits packages that support our employees worldwide and include: Mental health, wellness & fitness benefits Career coaching & support Inclusive family building benefits Long term savings or retirement plans In office culinary options to cater to your dietary preferences These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role. About us Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong. Join Asana's Talent Network to stay up to date on job opportunities and life at Asana.
Mar 15, 2026
Full time
Our Customer Success team is committed to helping customers maximize the value of Asana as both a technology platform and a holistic approach to collaboration. From high touch to scalable success, our goal is to deepen the usage of the whole work graph, resulting in delivering unmatched value with scalability and consistency. We strive to help all of our customers, across countries, industries, and functions, get off on the right foot and continue to get the most value out of Asana over time. We are looking for a Strategic Customer Success Manager (CSM) to help support and grow our largest and most strategic customers. As a Strategic CSM, you'll guide a portfolio of customers to deploy Asana successfully, adopt it widely across their organisation, and ensure they continuously gain business value from Asana. By engaging your customers using a consultative approach, you'll position yourself a strategic partner and serve as the trusted point of contact across their lifecycle: onboarding, value creation and renewal. Equipped with the knowledge of what it takes for customers to succeed with Asana, you will serve as the voice of your customers cross-functionally, providing feedback to the Product team and broader business. To the entire Asana team, you'll exemplify an empathetic, customer centric perspective. This role is based in our London office with an office centric hybrid schedule. The standard in office days are Monday, Tuesday and Thursday. Most Asanas have the option to work from home on Wednesdays and Fridays. If you're interviewing for this role, your Talent Acquisition Partner will share more about the in office requirements. What you'll achieve: Develop, nurture and own relationships at every level of the organisation with a focus on senior level and decision making stakeholders (i.e. C Level) serving as a trusted advisor on the collaborative work management space Partner with customers to identify their strategic goals and co create Success Plans with clear success metrics and engagement strategies Execute on all phases of the customer journey; ensuring value through deployment strategies, change management, workflow design, business reviews and roadmap consultations Collaborate with Sales to develop strategic account plans, nurture executive relationships, manage renewals and explore expansion opportunities Develop and maintain an internal Champion Network or Centre of Excellence within the customer's organisation to help foster customer advocacy and facilitate customer testimonials or case studies Analyse customer usage to identify trends and drive targeted campaigns for enhanced engagement and product adoption to proactively identify risks and lead internal teams to create and execute corrective plans Identify and forecast risk while proactively identifying and mitigating risks to drive customer satisfaction and long term success Serve as the voice of your customers by surfacing key trends and insights to R&D and business teams based on your knowledge of customer's needs Travel and meet customers on site up to 25% of the time About you: 5+ years of demonstrated success in a SaaS based Customer Success or Account Management role Proven track record managing large, complex enterprise accounts, driving both product led and sales led growth initiatives, and overseeing enterprise wide technology implementations across diverse stakeholder groups - from C Suite executives to functional leaders and administrators Ability to run C Suite level business reviews and craft compelling value narratives, align initiatives to OKRs/KPIs, influence decisions without direct authority and deliver exceptional storytelling around impact and ROI Experience managing a book of high value customer relationships. You're able to drive customer success and align within complex organizational structures, building trust with a broad range of stakeholders, from C Suite Executives, Department Leads, to day to day Asana users Customer centric at your core. You're devoted to ensuring our customers' success and adoption of Asana and advocate for regional customers' needs Strong cross functional collaborator with experience partnering with Account Executives or Partners to provide a high quality, thoughtful customer experience Self motivated, proactive team player. You have a bias for action and work effectively in a highly ambiguous, ever changing environment. You're able to zoom into granular details and also zoom out to understand the larger strategy and philosophy of how and why decisions are made Driven, process oriented person. You're able to effectively balance competing priorities and make decisions that best support the customer, the team, and Asana. Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision making At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply. What we'll offer Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit. For this role, the estimated base salary range is between £104,000 - £118,400. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified. In addition to base salary, your compensation package will include additional components such as equity, sales incentive pay and benefits. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role. We strive to provide equitable and competitive benefits packages that support our employees worldwide and include: Mental health, wellness & fitness benefits Career coaching & support Inclusive family building benefits Long term savings or retirement plans In office culinary options to cater to your dietary preferences These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role. About us Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong. Join Asana's Talent Network to stay up to date on job opportunities and life at Asana.
A growing business within the food ingredients sector is looking for a driven and commercially minded Account Manager. This is a great opportunity for someone who enjoys building relationships, managing customer accounts and developing new opportunities within the B2B food ingredients market. The Role You'll be responsible for contributing towards the management of a portfolio of existing B2B customers, while identifying opportunities to cross-sell, improve relationships and win new business. What Are They Looking For? 5+ years' experience in a commercial role within the FMCG industry (Essential) Experience dealing with B2B or Retail customers An Account Executive looking for their next step, or an established Account Manager Key responsibilities: Managing and developing relationships with existing customer accounts Identifying opportunities to grow revenue within current accounts Proactively generating and converting new B2B business opportunities Working closely with internal teams to ensure excellent customer service Negotiating pricing, managing margins and closing deals Keeping accurate records of sales activity and pipeline What's in it for you? Hybrid working pattern, 3 days on-site. A competitive salary If you are interested in this exciting opportunity to join an established family business and would like to discuss the role in more detail, please apply below or contact Kieran Clark on (phone number removed).
Mar 15, 2026
Full time
A growing business within the food ingredients sector is looking for a driven and commercially minded Account Manager. This is a great opportunity for someone who enjoys building relationships, managing customer accounts and developing new opportunities within the B2B food ingredients market. The Role You'll be responsible for contributing towards the management of a portfolio of existing B2B customers, while identifying opportunities to cross-sell, improve relationships and win new business. What Are They Looking For? 5+ years' experience in a commercial role within the FMCG industry (Essential) Experience dealing with B2B or Retail customers An Account Executive looking for their next step, or an established Account Manager Key responsibilities: Managing and developing relationships with existing customer accounts Identifying opportunities to grow revenue within current accounts Proactively generating and converting new B2B business opportunities Working closely with internal teams to ensure excellent customer service Negotiating pricing, managing margins and closing deals Keeping accurate records of sales activity and pipeline What's in it for you? Hybrid working pattern, 3 days on-site. A competitive salary If you are interested in this exciting opportunity to join an established family business and would like to discuss the role in more detail, please apply below or contact Kieran Clark on (phone number removed).
Business Unit Customer Science: We help brands to get a deeper understanding of their customers and uncover opportunities for more personalised experiences. Team Client Strategy Reporting to Client Strategy Director Location London/Hybrid - 2 days in office minimum ABOUT GAIN is a creative-led, insight-driven company that blends data, tech and creativity. We believe the best ideas emerge where intelligence and creativity unite, where insight sparks imagination, and where innovation turns possibility into progress. We are explorers of new frontiers, shaping bold strategies that move people, brands, and businesses forward. Individually and together, our specialist teams provide the vision, data, and confidence brands and organisations need to make braver, more impactful decisions. Today as GAIN, we work as a united force, using data to fuel creativity, and technology to unlock new possibilities. As imagineers we don't just embrace innovation - we engineer it, transforming information into action, and ideas into breakthroughs. This is where rebel thinking, smart technology, and data-driven creativity shape the future. Through our five specialist teams: Creative Studio, Conversion, Customer Science, Experience and Performance. Individually, and together, we work to fuel your growth, and deliver measurable impact. THE ROLE Working within Client teams to ensure our clients receive the right level of strategic, analytical and operational support. From delivering mailing results to creating trading updates you will be responsible for ensuring clients have visibility of their performance through a customer lens in a timely and accurate manner. Success in the role therefore requires the client to be feeling the added value from Gain (specifically delivering on the agreed deliverables) whilst Gain benefits from achieving the client goals whilst effectively managing profitability. The role supports Client Strategy Directors and Client Strategists on all aspects of commercial and client objectives. RESPONSIBILITIES Create and update circulation plans (DM and Email) including selection and testing recommendations based on both historical analysis and current customer behaviour Deliver mailing and email results analysis to understand the impact of marketing activity including profit contribution and incrementally, incorporating any test learnings Develop a deep knowledge of GAIN Customer Insights reporting to understand how to evaluate client business performance from a customer perspective and translate that into clear summaries that identify trends, opportunities and challenges Deliver customer performance and trading updates for clients, reviewing trends in customer behaviour to give clients real insight into what is driving their business performance Work with Client Strategy Directors and Client Strategists to develop the monthly agenda, meeting plan, and monthly presentation for clients. This will include the review of customer centric reporting to determine which should be the key areas of focus to present, review and provide recommendations for To present specific elements within client meetings with the support of Client Strategy Directors Work with Client Strategy Directors and Client Strategists to brief internal analytics for clients, and interpret reports and analysis with a clear and easy to understand approach Ensure recommendations on next steps and 'so what' are clearly communicated, aligned with the client business and translated into simple, actionable steps To use forecasting models to predict future sales based on different levels of marketing investment and varying performance scenarios Through liaison with the customer lens team, ensure all key tasks are scheduled and communicate and elevate potential issues to your manager/Client Directors/Client Act as 1st point of contact for client queries ensuring schedules are shared to avoid any confusion Brief ad-hoc requests as needed and feedback results to the client QUALIFICATIONS Either 1-2 years experience either within agency or client-side working in D2C retail marketing or CRM would be beneficial Maths/science qualifications needed, ideally to degree level Demonstrates ownership Honest and trustworthy Respectful and inclusive Determined and ambitious Curious and wants to learn Will challenge and ask difficult questions Takes pride in their work Approachable and friendly HOW YOU'LL WORK Constant curiosity: You can think critically and understand the data, knowing where you need to take action. You're analytical with the ability to investigate and resolve Pushing boundaries: You'll make the most efficient use of technology, suggesting process improvements The power of our imagination: You're a problem solver who goes the extra mile. You'll know the best approach to take with clients to get results. Making it happen: You're proactive and you know you can make a difference. You use your sound judgement when making decisions and you take responsibility for your decisions and actions. Putting people first: You'll build effective relationships with people, internally and externally, understanding both business and client needs. BENEFITS Private Medical Insurance BUPA Life Assurance Income protection Employee Assistance Programme Cycle to Work salary sacrifice scheme Tech & Wearables salary sacrifice scheme Octopus EV Scheme Discounts and deals on a range of items from hotels, holidays and hormone testing to cinema, gyms and will writing GAIN is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity
Mar 15, 2026
Full time
Business Unit Customer Science: We help brands to get a deeper understanding of their customers and uncover opportunities for more personalised experiences. Team Client Strategy Reporting to Client Strategy Director Location London/Hybrid - 2 days in office minimum ABOUT GAIN is a creative-led, insight-driven company that blends data, tech and creativity. We believe the best ideas emerge where intelligence and creativity unite, where insight sparks imagination, and where innovation turns possibility into progress. We are explorers of new frontiers, shaping bold strategies that move people, brands, and businesses forward. Individually and together, our specialist teams provide the vision, data, and confidence brands and organisations need to make braver, more impactful decisions. Today as GAIN, we work as a united force, using data to fuel creativity, and technology to unlock new possibilities. As imagineers we don't just embrace innovation - we engineer it, transforming information into action, and ideas into breakthroughs. This is where rebel thinking, smart technology, and data-driven creativity shape the future. Through our five specialist teams: Creative Studio, Conversion, Customer Science, Experience and Performance. Individually, and together, we work to fuel your growth, and deliver measurable impact. THE ROLE Working within Client teams to ensure our clients receive the right level of strategic, analytical and operational support. From delivering mailing results to creating trading updates you will be responsible for ensuring clients have visibility of their performance through a customer lens in a timely and accurate manner. Success in the role therefore requires the client to be feeling the added value from Gain (specifically delivering on the agreed deliverables) whilst Gain benefits from achieving the client goals whilst effectively managing profitability. The role supports Client Strategy Directors and Client Strategists on all aspects of commercial and client objectives. RESPONSIBILITIES Create and update circulation plans (DM and Email) including selection and testing recommendations based on both historical analysis and current customer behaviour Deliver mailing and email results analysis to understand the impact of marketing activity including profit contribution and incrementally, incorporating any test learnings Develop a deep knowledge of GAIN Customer Insights reporting to understand how to evaluate client business performance from a customer perspective and translate that into clear summaries that identify trends, opportunities and challenges Deliver customer performance and trading updates for clients, reviewing trends in customer behaviour to give clients real insight into what is driving their business performance Work with Client Strategy Directors and Client Strategists to develop the monthly agenda, meeting plan, and monthly presentation for clients. This will include the review of customer centric reporting to determine which should be the key areas of focus to present, review and provide recommendations for To present specific elements within client meetings with the support of Client Strategy Directors Work with Client Strategy Directors and Client Strategists to brief internal analytics for clients, and interpret reports and analysis with a clear and easy to understand approach Ensure recommendations on next steps and 'so what' are clearly communicated, aligned with the client business and translated into simple, actionable steps To use forecasting models to predict future sales based on different levels of marketing investment and varying performance scenarios Through liaison with the customer lens team, ensure all key tasks are scheduled and communicate and elevate potential issues to your manager/Client Directors/Client Act as 1st point of contact for client queries ensuring schedules are shared to avoid any confusion Brief ad-hoc requests as needed and feedback results to the client QUALIFICATIONS Either 1-2 years experience either within agency or client-side working in D2C retail marketing or CRM would be beneficial Maths/science qualifications needed, ideally to degree level Demonstrates ownership Honest and trustworthy Respectful and inclusive Determined and ambitious Curious and wants to learn Will challenge and ask difficult questions Takes pride in their work Approachable and friendly HOW YOU'LL WORK Constant curiosity: You can think critically and understand the data, knowing where you need to take action. You're analytical with the ability to investigate and resolve Pushing boundaries: You'll make the most efficient use of technology, suggesting process improvements The power of our imagination: You're a problem solver who goes the extra mile. You'll know the best approach to take with clients to get results. Making it happen: You're proactive and you know you can make a difference. You use your sound judgement when making decisions and you take responsibility for your decisions and actions. Putting people first: You'll build effective relationships with people, internally and externally, understanding both business and client needs. BENEFITS Private Medical Insurance BUPA Life Assurance Income protection Employee Assistance Programme Cycle to Work salary sacrifice scheme Tech & Wearables salary sacrifice scheme Octopus EV Scheme Discounts and deals on a range of items from hotels, holidays and hormone testing to cinema, gyms and will writing GAIN is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity
Company description This role is about helping our expert Partners to win by delivering unforgettable and persuasive pitches and proposals. You will work alongside our Head of Bids, wider Bids Team, BD professionals, the firm's Partners, and an internal team of other specialists. Ideally, you will be an experienced bids professional in your current role where you focus on delivering bids, proposals click apply for full job details
Mar 15, 2026
Full time
Company description This role is about helping our expert Partners to win by delivering unforgettable and persuasive pitches and proposals. You will work alongside our Head of Bids, wider Bids Team, BD professionals, the firm's Partners, and an internal team of other specialists. Ideally, you will be an experienced bids professional in your current role where you focus on delivering bids, proposals click apply for full job details
Fast Paced Online Retail ACA Mentor Circa £60,000 Base with Bens Otto James Consulting is supporting a thriving and expanding division of this global retail group as they seeks an ambitious qualified Finance Manager.This is a position which has arisen following an internal promotion, and it is the organisations hope, that they can attract another ACA first mover or recently qualified accountant, who is on the look out for a career progressing role. The Opportunity: The successful Finance Manager will work closely with the Operations Director ensuring that budgets and forecasts are achieved providing oversight and tracking all costs and capital expenditure.A hands-on role you will also maintain divisional accounting including P&L, balance sheet, cash and inventory management. You will then report actuals into the group consolidation tool and work closely with group to deliver timely and accurate results. This is a key appointment supporting a fast-growing division of this group. Key Deliverables: Quickly build credibility with the Executive team and owners Establish a finance function that is seen as best in class and which can facilitate other new businesses to be amalgamated as and when appropriate. Develop, implement, maintain robust controls and ensure all risks are identified and managed Develop financial strategies in line with organisational objectives Oversee the financial operations of subsidiary companies and foreign operations Deliver timely and accurate reporting & KPI's for local management and Group including full statutory accounts. Shape the suite of reports that will drive the commercial decision making process of the operational & sales team, particular emphasis around complex pricing and product offering Work with the Executive team and Group to drive the strategic direction. Always seeking to maximise Profit & Cash generation. The Person Qualified Accountant ACCA, ACA or ACMA Clarity in written and verbal communication, able to articulate financial issues in an easily understandable fashion and the ability to deal with stakeholders at all levels Confident and articulate in presentation with the ability to liaise with non-finance stakeholders at all levels. A true team player capable of flexibility and application to tasks at a variety of different levels Salary & Benefits £58,000 to £62,500 Basic Salary Share Options Bonus - Personal and Business related. 25 days holiday
Mar 15, 2026
Full time
Fast Paced Online Retail ACA Mentor Circa £60,000 Base with Bens Otto James Consulting is supporting a thriving and expanding division of this global retail group as they seeks an ambitious qualified Finance Manager.This is a position which has arisen following an internal promotion, and it is the organisations hope, that they can attract another ACA first mover or recently qualified accountant, who is on the look out for a career progressing role. The Opportunity: The successful Finance Manager will work closely with the Operations Director ensuring that budgets and forecasts are achieved providing oversight and tracking all costs and capital expenditure.A hands-on role you will also maintain divisional accounting including P&L, balance sheet, cash and inventory management. You will then report actuals into the group consolidation tool and work closely with group to deliver timely and accurate results. This is a key appointment supporting a fast-growing division of this group. Key Deliverables: Quickly build credibility with the Executive team and owners Establish a finance function that is seen as best in class and which can facilitate other new businesses to be amalgamated as and when appropriate. Develop, implement, maintain robust controls and ensure all risks are identified and managed Develop financial strategies in line with organisational objectives Oversee the financial operations of subsidiary companies and foreign operations Deliver timely and accurate reporting & KPI's for local management and Group including full statutory accounts. Shape the suite of reports that will drive the commercial decision making process of the operational & sales team, particular emphasis around complex pricing and product offering Work with the Executive team and Group to drive the strategic direction. Always seeking to maximise Profit & Cash generation. The Person Qualified Accountant ACCA, ACA or ACMA Clarity in written and verbal communication, able to articulate financial issues in an easily understandable fashion and the ability to deal with stakeholders at all levels Confident and articulate in presentation with the ability to liaise with non-finance stakeholders at all levels. A true team player capable of flexibility and application to tasks at a variety of different levels Salary & Benefits £58,000 to £62,500 Basic Salary Share Options Bonus - Personal and Business related. 25 days holiday
We are seeking an enthusiastic and confident Internal Sales Executive to join a busy and growing team. The Internal Sales Executive, will be responsible for identifying new business opportunities, managing customer relationships, and achieving sales targets. The role will also involve contacting customers both new and existing and building up a database of potential clients. Duties Identify and develop new sales opportunities through inbound leads, cold calling and networking leads Build and maintain strong relationships with existing clients to ensure repeat business. Liaising regarding prices and rates Engage with existing and new customers to ensure expectations are met Understand and demonstrate the company products and services to the customer Maintain and report customer feedback, sales data and customer sales trends Work closely with the sales and quotation department to ensure customer requirements are met Guide customers through the sales process, ensuring a smooth transition throughout the process Update and maintain the customer database Requirements Proven experience in an internal sales or Business development role Able to communicate, present and influence over the phone Able to drive sales to meet targets and budgets Excellent communication and interpersonal skills Self-motivated, goal-oriented, and able to work independently as well as part of a team. Able to upsell company strengths and new product ranges If you are interested in this position, please apply with your updated CV.
Mar 15, 2026
Full time
We are seeking an enthusiastic and confident Internal Sales Executive to join a busy and growing team. The Internal Sales Executive, will be responsible for identifying new business opportunities, managing customer relationships, and achieving sales targets. The role will also involve contacting customers both new and existing and building up a database of potential clients. Duties Identify and develop new sales opportunities through inbound leads, cold calling and networking leads Build and maintain strong relationships with existing clients to ensure repeat business. Liaising regarding prices and rates Engage with existing and new customers to ensure expectations are met Understand and demonstrate the company products and services to the customer Maintain and report customer feedback, sales data and customer sales trends Work closely with the sales and quotation department to ensure customer requirements are met Guide customers through the sales process, ensuring a smooth transition throughout the process Update and maintain the customer database Requirements Proven experience in an internal sales or Business development role Able to communicate, present and influence over the phone Able to drive sales to meet targets and budgets Excellent communication and interpersonal skills Self-motivated, goal-oriented, and able to work independently as well as part of a team. Able to upsell company strengths and new product ranges If you are interested in this position, please apply with your updated CV.
About Watershed Watershed is the enterprise sustainability platform. Companies like Airbnb, Carlyle Group, FedEx, Visa, and Dr. Martens use Watershed to manage climate and ESG data, produce audit-ready metrics for voluntary and regulatory reporting including CSRD, and drive real decarbonization. We are looking for team members who love product-building, want to work hard at a mission-oriented startup, and will collaborate with us in shaping the culture of a growing team. We have offices in San Francisco, New York, London, Paris, Berlin, Sydney, Mexico City, and remote team members across the US and Europe. We hope that you'll be interested in joining us! The role Watershed is on a mission to help companies measure, reduce, remove, and report their emissions. Our success is defined by the success of our customers - we're looking to bring on mission oriented Customer Success managers, in London, to help our customers successfully embark on their climate journeys. Our Customer Success Managers (CSMs) own the relationship with our customers, helping them navigate the climate world and Watershed's offerings. CSMs dive deep with customers to understand their business and how to best support them on their climate journeys - leveraging the power of Watershed's broader teams to accomplish this. We are looking for this hire to be based in our HQ in London. You will: Be responsible for the end-to-end experience of our customers in the EMEA region. Help customers understand and use the product to achieve business outcomes; you'll onboard them onto the dashboard, equip them to gather the information they need about their carbon footprint, and will help them set and achieve their climate plans. Serve as the voice of the customer and provide internal feedback on how we can better serve customers to maximise value and retention; you'll in turn also help customers understand the value Watershed delivers to their business. Become deeply familiar with your customers' businesses and climate - You'll educate your customers on the space and will help them hit milestones along their climate journey. Help customers understand and use Watershed's carbon marketplace - integrating carbon removal into their climate plans. To be successful in this role you: Will have relevant CSM experience, in a SaaS organisation working with Enterprise Customers. Proven success working within the EMEA market. Have a track record of success building relationships at an executive level. Ask the right questions to understand people's underlying needs and can work with sales, product, and services teams to deliver on those. Have excellent communication skills, both written and verbal. Are extremely organized - you're able to balance many moving pieces across the various customers in your portfolio, and have a proven project management track record. Enjoy learning new things. You're excited by the challenge of learning a new space. Are excited to join a startup and are ready to take responsibility for building a function from the ground up. The role may include up to 10%+ travel. Must be willing to work from an office 4 days per week (except for remote roles) Watershed has hub offices in San Francisco, New York, London, and Mexico City and satellite offices in Sydney, Paris, and Berlin. Where we have offices, employees are expected to be in office for 4 days per week. Certain jobs are open to being remote and will be specifically noted on the jobs page and in the job description if so. What's the interview process like? It starts the same for every candidate: getting to know the team members through 1 to 2 conversations about Watershed, your experience, and your interests. Next steps can vary by role, but usual next steps are a skill or experience interview (e.g. a coding interview for an engineer, a portfolio review for a designer, deeper experience call for other roles) which leads to a virtual or in person interview panel. We prioritize transparency and lack of surprise throughout the process. What if I need accommodations for my interview? At Watershed, we are dedicated to ensuring an inclusive recruitment process. We provide reasonable accommodations for candidates with disabilities, long-term conditions, mental health needs, religious observances, neurodivergence, or pregnancy-related support requirements. If you need assistance during your process, please contact your recruiter.
Mar 15, 2026
Full time
About Watershed Watershed is the enterprise sustainability platform. Companies like Airbnb, Carlyle Group, FedEx, Visa, and Dr. Martens use Watershed to manage climate and ESG data, produce audit-ready metrics for voluntary and regulatory reporting including CSRD, and drive real decarbonization. We are looking for team members who love product-building, want to work hard at a mission-oriented startup, and will collaborate with us in shaping the culture of a growing team. We have offices in San Francisco, New York, London, Paris, Berlin, Sydney, Mexico City, and remote team members across the US and Europe. We hope that you'll be interested in joining us! The role Watershed is on a mission to help companies measure, reduce, remove, and report their emissions. Our success is defined by the success of our customers - we're looking to bring on mission oriented Customer Success managers, in London, to help our customers successfully embark on their climate journeys. Our Customer Success Managers (CSMs) own the relationship with our customers, helping them navigate the climate world and Watershed's offerings. CSMs dive deep with customers to understand their business and how to best support them on their climate journeys - leveraging the power of Watershed's broader teams to accomplish this. We are looking for this hire to be based in our HQ in London. You will: Be responsible for the end-to-end experience of our customers in the EMEA region. Help customers understand and use the product to achieve business outcomes; you'll onboard them onto the dashboard, equip them to gather the information they need about their carbon footprint, and will help them set and achieve their climate plans. Serve as the voice of the customer and provide internal feedback on how we can better serve customers to maximise value and retention; you'll in turn also help customers understand the value Watershed delivers to their business. Become deeply familiar with your customers' businesses and climate - You'll educate your customers on the space and will help them hit milestones along their climate journey. Help customers understand and use Watershed's carbon marketplace - integrating carbon removal into their climate plans. To be successful in this role you: Will have relevant CSM experience, in a SaaS organisation working with Enterprise Customers. Proven success working within the EMEA market. Have a track record of success building relationships at an executive level. Ask the right questions to understand people's underlying needs and can work with sales, product, and services teams to deliver on those. Have excellent communication skills, both written and verbal. Are extremely organized - you're able to balance many moving pieces across the various customers in your portfolio, and have a proven project management track record. Enjoy learning new things. You're excited by the challenge of learning a new space. Are excited to join a startup and are ready to take responsibility for building a function from the ground up. The role may include up to 10%+ travel. Must be willing to work from an office 4 days per week (except for remote roles) Watershed has hub offices in San Francisco, New York, London, and Mexico City and satellite offices in Sydney, Paris, and Berlin. Where we have offices, employees are expected to be in office for 4 days per week. Certain jobs are open to being remote and will be specifically noted on the jobs page and in the job description if so. What's the interview process like? It starts the same for every candidate: getting to know the team members through 1 to 2 conversations about Watershed, your experience, and your interests. Next steps can vary by role, but usual next steps are a skill or experience interview (e.g. a coding interview for an engineer, a portfolio review for a designer, deeper experience call for other roles) which leads to a virtual or in person interview panel. We prioritize transparency and lack of surprise throughout the process. What if I need accommodations for my interview? At Watershed, we are dedicated to ensuring an inclusive recruitment process. We provide reasonable accommodations for candidates with disabilities, long-term conditions, mental health needs, religious observances, neurodivergence, or pregnancy-related support requirements. If you need assistance during your process, please contact your recruiter.
