Internal Sales Executive Location: Cannock Salary: £28,000 - £35,000 - dependent on experience Hours: Mon-Thu 08:30-17:00 (1-hour break) & Fri 08:30-16:00 (early finish on a Friday!) Team: Small and friendly team, with plans to grow! About the Company Our client is expanding their UK operation following the successful introduction of their global brand into the UK market. They are a forward-thinking technical supplier with a strong sustainability agenda, and technology that outperforms many competitors. With a UK marketing budget in place and future investment planned, now is the perfect time to join this growing team. The Role As an Internal Sales Executive , you'll play a key role in driving revenue, strengthening customer relationships, and supporting the growth of the UK operation. This is a commercially minded role where pace, organisation and follow-up are crucial. You'll manage incoming enquiries, proactively generate new business, and work closely with existing customers to develop their accounts through upselling, cross-selling, and understanding their ongoing product and parts requirements. This is not a "scripted" environment - you'll use your own logic, common sense, and commercial thinking to make effective decisions and spot opportunities. Key Responsibilities: Sales & Customer Engagement Manage inbound enquiries via shared sales inbox and your own email. Provide accurate quotations using an in-house system and maintain a history of parts and pricing. Chase outstanding quotes with pace and consistency. Follow up sales and online enquiries. Re-engage dormant and lapsed accounts. Support sustainability initiatives by increasing refurbishment sales. Business Development Build long-term relationships across a large, approved network of UK resellers. Contact prospective automation businesses and possible new partners. Spot upselling and cross-selling opportunities within existing accounts. Contribute to expanding the UK presence as the marketing plan grows. Training and Support Ensure all quote and order information is accurate before handover to the Support Team. Produce a simple month-end report using Excel to support process reviews, training needs, and business development planning. Keep up to date with pricing, products, competitor activity, and market trends. Complete a structured training programme and use the team's training booklet to support development. What We're Looking For: Experience & Skills Strong background in internal sales and customer engagement. Confident on the phone with excellent communication skills. Comfortable working to time-sensitive tasks and managing multiple quotes. Strong numeracy - able to understand margins, percentages & commercial pricing. Good grasp of Outlook, Excel, and structured admin processes. Ability to follow procedures while also using commercial judgement. Logical, organised and able to work at pace. Personal Qualities Proactive, resilient and self-motivated. Professional, well-presented, and confident in an Internal Sales role. Results-driven, with a collaborative team mindset. Able to "find your feet" quickly and contribute to a small, growing UK team. What's in it for You? Join a growing UK team at an exciting stage of expansion. Competitive basic salary. Work with a highly respected technical brand. Supportive team culture with ongoing training and monthly development reviews.
Apr 06, 2026
Full time
Internal Sales Executive Location: Cannock Salary: £28,000 - £35,000 - dependent on experience Hours: Mon-Thu 08:30-17:00 (1-hour break) & Fri 08:30-16:00 (early finish on a Friday!) Team: Small and friendly team, with plans to grow! About the Company Our client is expanding their UK operation following the successful introduction of their global brand into the UK market. They are a forward-thinking technical supplier with a strong sustainability agenda, and technology that outperforms many competitors. With a UK marketing budget in place and future investment planned, now is the perfect time to join this growing team. The Role As an Internal Sales Executive , you'll play a key role in driving revenue, strengthening customer relationships, and supporting the growth of the UK operation. This is a commercially minded role where pace, organisation and follow-up are crucial. You'll manage incoming enquiries, proactively generate new business, and work closely with existing customers to develop their accounts through upselling, cross-selling, and understanding their ongoing product and parts requirements. This is not a "scripted" environment - you'll use your own logic, common sense, and commercial thinking to make effective decisions and spot opportunities. Key Responsibilities: Sales & Customer Engagement Manage inbound enquiries via shared sales inbox and your own email. Provide accurate quotations using an in-house system and maintain a history of parts and pricing. Chase outstanding quotes with pace and consistency. Follow up sales and online enquiries. Re-engage dormant and lapsed accounts. Support sustainability initiatives by increasing refurbishment sales. Business Development Build long-term relationships across a large, approved network of UK resellers. Contact prospective automation businesses and possible new partners. Spot upselling and cross-selling opportunities within existing accounts. Contribute to expanding the UK presence as the marketing plan grows. Training and Support Ensure all quote and order information is accurate before handover to the Support Team. Produce a simple month-end report using Excel to support process reviews, training needs, and business development planning. Keep up to date with pricing, products, competitor activity, and market trends. Complete a structured training programme and use the team's training booklet to support development. What We're Looking For: Experience & Skills Strong background in internal sales and customer engagement. Confident on the phone with excellent communication skills. Comfortable working to time-sensitive tasks and managing multiple quotes. Strong numeracy - able to understand margins, percentages & commercial pricing. Good grasp of Outlook, Excel, and structured admin processes. Ability to follow procedures while also using commercial judgement. Logical, organised and able to work at pace. Personal Qualities Proactive, resilient and self-motivated. Professional, well-presented, and confident in an Internal Sales role. Results-driven, with a collaborative team mindset. Able to "find your feet" quickly and contribute to a small, growing UK team. What's in it for You? Join a growing UK team at an exciting stage of expansion. Competitive basic salary. Work with a highly respected technical brand. Supportive team culture with ongoing training and monthly development reviews.
Our client based in Lincoln is looking to recruit an Internal Sales Executive on a full-time permanent basis. This is a brand-new role to a well-established business, and it is to support a successful division of this company. The role of Internal Sales executive is split into different areas. One part of the role will involve chasing up quotes generated by a team of salespeople to find out if they didn't get the contract why? And then try and turn the sale around if possible. This creates a lot of data for the Directors and Managers to know and help the leadership team to make decisions. Another area is to proactively call customers both new and old customers to either re-engage customers or try and win new business. This will be targeted business development calls in line with external salespeople working together with yourself. General administrative duties will form part of this role as you will also produce quotes to help out business across the UK to cope with overflow quotes etc during busy times. Full training will be given. This is a busy sales role, but it isn't purely a pick up the phone and make 50 outbound calls a day it is s about offering a good service and listening to customers and see if you can win them back or pass on sales leads to the field team. Of course, there is outbound calls but that is second nature in a role like this. The role is Monday to Friday office based and the base salary is up to £35k and realistic OTE are an additional £15k however that will take time to get your pipeline up and running and so realistically £6 to £7k in the first year and then £15k afterwards although anything is achievable The above is a snapshot of what our client is looking for to be considered for this role you will have a proven track record in sales and will be able to demonstrate this at interview.
Apr 06, 2026
Full time
Our client based in Lincoln is looking to recruit an Internal Sales Executive on a full-time permanent basis. This is a brand-new role to a well-established business, and it is to support a successful division of this company. The role of Internal Sales executive is split into different areas. One part of the role will involve chasing up quotes generated by a team of salespeople to find out if they didn't get the contract why? And then try and turn the sale around if possible. This creates a lot of data for the Directors and Managers to know and help the leadership team to make decisions. Another area is to proactively call customers both new and old customers to either re-engage customers or try and win new business. This will be targeted business development calls in line with external salespeople working together with yourself. General administrative duties will form part of this role as you will also produce quotes to help out business across the UK to cope with overflow quotes etc during busy times. Full training will be given. This is a busy sales role, but it isn't purely a pick up the phone and make 50 outbound calls a day it is s about offering a good service and listening to customers and see if you can win them back or pass on sales leads to the field team. Of course, there is outbound calls but that is second nature in a role like this. The role is Monday to Friday office based and the base salary is up to £35k and realistic OTE are an additional £15k however that will take time to get your pipeline up and running and so realistically £6 to £7k in the first year and then £15k afterwards although anything is achievable The above is a snapshot of what our client is looking for to be considered for this role you will have a proven track record in sales and will be able to demonstrate this at interview.
About ALPerformance ALPerformance is a specialist Five9 consultancy built by ex-operators, not theorists. We optimize outbound strategy, maximise connect rates, and run high-performance contact centers across the UK and US. Agile, fast paced, high performing. We deliver consistent, proactive, and transparent service. We anticipate needs, solve problems before they elevate, and act as an extension of each client's operation. Clients can rely on us for responsive, accurate, and dependable solutions that make complex systems simple and effective. The Role We're looking for a Five9 Outbound Consultant who can both think and do, an operator who understands the grind of dialer performance and the art of optimization. You'll manage client campaigns, refine outbound strategies, and keep systems running optimal. This isn't a "sit back and advise" job. You'll be deep in Five9 daily, solving problems, improving performance, and driving tangible ROI for our clients, accountable for client performance, delivery and review. Key Responsibilities Build, configure, and maintain outbound campaigns in Five9 (Preview, Power, Progressive). Monitor campaign KPIs daily, flagging performance issues and driving fixes. Troubleshoot dialer, routing, and agent setup issues in real time. Execute and maintain branded caller ID, call masking, and spam mitigation (via 448 Connect, OutboundIQ, Numeracle). Lead client review meetings - prepared, professional, and followed up with actions. Ensure client delivery stays within contracted hours and margins. Take ownership of client success, creating effective strategies and solutions to increase client performance, lead and manage projects to completion, and create measurable improvements in client metrics. Advise proactively on connect rate strategy, pacing logic, and lead management. Run daily internal project reviews to track progress, ownership, and accountability. Document configurations, flows, and processes for knowledge sharing. Support auxiliary systems (Retriever, OutboundANI, Salesforce, RingCentral). Test and QA new campaigns or configurations before deployment. Act as primary contact for assigned clients, building trust and solving problems before they elevate. What You'll Bring 5+ years of hands on CCaaS experience (Five9 strongly preferred) Solid grasp of outbound dialing logic, pacing, and campaign tuning Proven ability to troubleshoot telephony issues (routing, agents, softphones) Working knowledge of TCPA, caller ID branding, and spam prevention Strong communicator who can translate technical detail into client language Background in BPO or multi site contact centers is preferred
Apr 06, 2026
Full time
About ALPerformance ALPerformance is a specialist Five9 consultancy built by ex-operators, not theorists. We optimize outbound strategy, maximise connect rates, and run high-performance contact centers across the UK and US. Agile, fast paced, high performing. We deliver consistent, proactive, and transparent service. We anticipate needs, solve problems before they elevate, and act as an extension of each client's operation. Clients can rely on us for responsive, accurate, and dependable solutions that make complex systems simple and effective. The Role We're looking for a Five9 Outbound Consultant who can both think and do, an operator who understands the grind of dialer performance and the art of optimization. You'll manage client campaigns, refine outbound strategies, and keep systems running optimal. This isn't a "sit back and advise" job. You'll be deep in Five9 daily, solving problems, improving performance, and driving tangible ROI for our clients, accountable for client performance, delivery and review. Key Responsibilities Build, configure, and maintain outbound campaigns in Five9 (Preview, Power, Progressive). Monitor campaign KPIs daily, flagging performance issues and driving fixes. Troubleshoot dialer, routing, and agent setup issues in real time. Execute and maintain branded caller ID, call masking, and spam mitigation (via 448 Connect, OutboundIQ, Numeracle). Lead client review meetings - prepared, professional, and followed up with actions. Ensure client delivery stays within contracted hours and margins. Take ownership of client success, creating effective strategies and solutions to increase client performance, lead and manage projects to completion, and create measurable improvements in client metrics. Advise proactively on connect rate strategy, pacing logic, and lead management. Run daily internal project reviews to track progress, ownership, and accountability. Document configurations, flows, and processes for knowledge sharing. Support auxiliary systems (Retriever, OutboundANI, Salesforce, RingCentral). Test and QA new campaigns or configurations before deployment. Act as primary contact for assigned clients, building trust and solving problems before they elevate. What You'll Bring 5+ years of hands on CCaaS experience (Five9 strongly preferred) Solid grasp of outbound dialing logic, pacing, and campaign tuning Proven ability to troubleshoot telephony issues (routing, agents, softphones) Working knowledge of TCPA, caller ID branding, and spam prevention Strong communicator who can translate technical detail into client language Background in BPO or multi site contact centers is preferred
Senior Delivery Consultant - Data, AWS Professional Services Job ID: AWS EMEA SARL (UK Branch) As a Senior Database Migration Architect, you will work with customers and partners, guiding them through planning, preparing and delivery of complex transformation and migration projects based on varying customer needs. You will build and maintain strong stakeholder relationship with C-level executives to shape their cloud migration and transformation roadmap. On a daily basis, you will work together with customers to assess their organizational readiness to perform the cloud adoption. You will guide them to define goals, objectives and business outcomes. Together with the stakeholders, you will create and align a cloud vision to achieve those results. You identify solutions that help a customer, partner, or an internal team overcome technical as well as organizational challenges. You will collaborate with Subject Matter Experts to support pre sales activities. Do you have experience delivering IT solutions in an agile environment - plan, organize, and manage all phases of a project lifecycle to ensure successful delivery? Come build the future with us. Key job responsibilities Employ customer facing skills to represent AWS well within the customer's environment and drive discussions with senior personnel regarding trade offs, standard methodologies, project management and risk mitigation. Work closely with AWS Platform Service Engineering and Architecture teams to help ensure the success of project consulting engagements with customers. Work directly with customers' technical resources to devise and recommend solutions based on the understood requirements. Think strategically about business, product, and technical challenges in an enterprise environment. Analyse on premises database environments such as Oracle, SQL Server, or other Commercial DB Engines to Open Source Engines like Aurora PostgreSQL/MySQL or RedShift, DynamoDB. Consult for optimal design of database environments, analysing complex distributed production deployments, and making recommendations to optimize performance. Develop innovative solutions to complex business and technology problems. Be a UK national and able to obtain and maintain a UK Government Security Clearance. Further details found here: About the team Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge sharing, mentorship and other career advancing resources here to help you develop into a better rounded professional. Work/Life Balance We value work life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Basic Qualifications Experience as technical specialist in design and architecture Experience implementing AWS services in a variety of distributed computing environments Data lake architecture and design (Lake Formation, S3 based architectures) Medallion architecture implementation (bronze/silver/gold layer design) Data strategy and governance frameworks Data modeling and schema design for analytics workloads Modern data platform design and implementation ETL/ELT pipeline development and optimization (Glue, EMR) Data warehousing solutions (Redshift) Data catalog management and metadata governance Preferred Qualifications Experience in IT implementation Data quality and lineage frameworks Data security, compliance, and access controls Performance optimization for data processing workloads Big data processing platforms (EMR, Glue) Equal Opportunity Statement Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Apr 06, 2026
Full time
Senior Delivery Consultant - Data, AWS Professional Services Job ID: AWS EMEA SARL (UK Branch) As a Senior Database Migration Architect, you will work with customers and partners, guiding them through planning, preparing and delivery of complex transformation and migration projects based on varying customer needs. You will build and maintain strong stakeholder relationship with C-level executives to shape their cloud migration and transformation roadmap. On a daily basis, you will work together with customers to assess their organizational readiness to perform the cloud adoption. You will guide them to define goals, objectives and business outcomes. Together with the stakeholders, you will create and align a cloud vision to achieve those results. You identify solutions that help a customer, partner, or an internal team overcome technical as well as organizational challenges. You will collaborate with Subject Matter Experts to support pre sales activities. Do you have experience delivering IT solutions in an agile environment - plan, organize, and manage all phases of a project lifecycle to ensure successful delivery? Come build the future with us. Key job responsibilities Employ customer facing skills to represent AWS well within the customer's environment and drive discussions with senior personnel regarding trade offs, standard methodologies, project management and risk mitigation. Work closely with AWS Platform Service Engineering and Architecture teams to help ensure the success of project consulting engagements with customers. Work directly with customers' technical resources to devise and recommend solutions based on the understood requirements. Think strategically about business, product, and technical challenges in an enterprise environment. Analyse on premises database environments such as Oracle, SQL Server, or other Commercial DB Engines to Open Source Engines like Aurora PostgreSQL/MySQL or RedShift, DynamoDB. Consult for optimal design of database environments, analysing complex distributed production deployments, and making recommendations to optimize performance. Develop innovative solutions to complex business and technology problems. Be a UK national and able to obtain and maintain a UK Government Security Clearance. Further details found here: About the team Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge sharing, mentorship and other career advancing resources here to help you develop into a better rounded professional. Work/Life Balance We value work life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Basic Qualifications Experience as technical specialist in design and architecture Experience implementing AWS services in a variety of distributed computing environments Data lake architecture and design (Lake Formation, S3 based architectures) Medallion architecture implementation (bronze/silver/gold layer design) Data strategy and governance frameworks Data modeling and schema design for analytics workloads Modern data platform design and implementation ETL/ELT pipeline development and optimization (Glue, EMR) Data warehousing solutions (Redshift) Data catalog management and metadata governance Preferred Qualifications Experience in IT implementation Data quality and lineage frameworks Data security, compliance, and access controls Performance optimization for data processing workloads Big data processing platforms (EMR, Glue) Equal Opportunity Statement Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system. Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365-all within 90 seconds. Based in San Francisco, CA, Rippling has raised $1.4B+ from the world's top investors-including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock-and was named one of America's best startup employers by Forbes. We prioritize candidate safety. Please be aware that all official communication will only be sent addresses. About the role Solutions Consultants help both internal and external stakeholders find value in Rippling's HR and Payroll Cloud. Our Solutions Consultants focus on revenue generation, value-driven presentations, and enabling our prospective customers to realise the value of Rippling. Experience working in a pre sales capacity with HR systems is required. You will join a diverse and exceptional team of Solutions Consulting professionals. Rippling SCs drive value for customers and enable a best-in-industry buying experience. Rippling is a place where you will do the best work for your life and have a direct hand in driving sales, product, and GTM strategy - working with a wide range of stakeholders and strategic customers. What you will do Partner with the Sales team to ensure the success of prospects during their evaluation of Rippling Understand a prospect's technical requirements and convey the business value of Rippling's HR product suite Manage technical demonstrations and POCs for prospects that address their unique business objectives Create, present, and maintain technical content such that customers are successful using the Rippling HR product suite Provide customer feedback to the Product and Engineering teams Become a product expert across the entire Rippling platform and understand the competitor landscape What you will need 4+ years of experience in a pre sales role Undergraduate degree and/or equivalent work experience required Exceptional communication, presentation and organisational skills Self starter with a bias towards action, energised by a fast paced environment and excited to build
Apr 06, 2026
Full time
Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system. Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365-all within 90 seconds. Based in San Francisco, CA, Rippling has raised $1.4B+ from the world's top investors-including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock-and was named one of America's best startup employers by Forbes. We prioritize candidate safety. Please be aware that all official communication will only be sent addresses. About the role Solutions Consultants help both internal and external stakeholders find value in Rippling's HR and Payroll Cloud. Our Solutions Consultants focus on revenue generation, value-driven presentations, and enabling our prospective customers to realise the value of Rippling. Experience working in a pre sales capacity with HR systems is required. You will join a diverse and exceptional team of Solutions Consulting professionals. Rippling SCs drive value for customers and enable a best-in-industry buying experience. Rippling is a place where you will do the best work for your life and have a direct hand in driving sales, product, and GTM strategy - working with a wide range of stakeholders and strategic customers. What you will do Partner with the Sales team to ensure the success of prospects during their evaluation of Rippling Understand a prospect's technical requirements and convey the business value of Rippling's HR product suite Manage technical demonstrations and POCs for prospects that address their unique business objectives Create, present, and maintain technical content such that customers are successful using the Rippling HR product suite Provide customer feedback to the Product and Engineering teams Become a product expert across the entire Rippling platform and understand the competitor landscape What you will need 4+ years of experience in a pre sales role Undergraduate degree and/or equivalent work experience required Exceptional communication, presentation and organisational skills Self starter with a bias towards action, energised by a fast paced environment and excited to build
Job Requisition ID # 26WD94957# Position OverviewIn this role, you will be responsible for designing and building the systems and services that power cross-cutting data capabilities across our organization and their integration with Autodesk's existing and future AEC products. A key focus area will be the design and evolution of AEC data schemas-the semantic models and data structures that enable seamless interoperability between design, construction, and operations workflows.This opportunity is for you if you have a passion for data modeling and schema design, experience with complex system architectures, and are excited by the idea of transforming how AEC professionals use data to capture knowledge, inform decisions, and deliver projects.As a Software Architect in the AEC Data team, you will be at the forefront of designing the next generation of capabilities for the Autodesk Forma Industry Cloud. You'll collaborate with software architects, domain experts, and product teams across Revit, Civil 3D, AutoCAD, Autodesk Construction Cloud, and Autodesk Forma. You'll define the software architecture that reimagines the continuous flow of AEC Data (e.g., 3D models, 2D drawings, issue tracking, cost, sensor streams, etc.) and information throughout the entire lifecycle of a built asset, from design and construction through operation and maintenance.This is an individual contributor role reporting to the Distinguished Architect, AEC Data team. Responsibilities System Architecture : Define and evolve cross-team architecture for data platforms and services in the AEC Data organization; design distributed systems including APIs, event streams, and data pipelines Schema Design & Evolution : Design, document, and evolve data schemas for AEC domain entities (buildings, infrastructure, spaces, systems, components, relationships) ensuring extensibility and backward compatibility; create semantic data models that capture AEC domain knowledge, including property sets, classification systems, and relationship hierarchies Schema Governance : Establish schema versioning strategies, deprecation policies, and migration patterns; maintain a schema registry and change management process; define schema validation rules, constraints, and quality checks Standards & Governance : Establish standards, reference architectures, and reusable components; lead architectural decision records (ADRs) and run design reviews across teams Interoperability : Define and implement schema mappings between industry standards (IFC, COBie, CityGML, LandXML) and Autodesk's internal data models API & Service Design : Design APIs and services optimized for REST, GraphQL, and gRPC interfaces; define serialization formats (JSON Schema, Avro, Protobuf) and ensure backward compatibility at scale Reliability & Performance : Ensure reliability, security, and performance of systems; define SLOs and drive observability (metrics, tracing, logging) Cross-Team Alignment : Partner across the AEC organization's product and platform teams to align roadmaps, gather requirements, validate against real-world use cases, and drive adoption Communication : Communicate architectures with clear views and diagrams (e.g., C4) and executive-ready narratives; produce comprehensive documentation and onboarding materials Minimum Qualifications Bachelor's degree in Computer Science, or equivalent experience 10+ years as a Software Architect in data-intensive cloud environments Experience with cloud services, API design, database architecture, big data tools and frameworks Strong understanding of data modeling and schema design, including proficiency in schema definition languages (JSON Schema, etc.) and experience with schema versioning, backward/forward compatibility, and evolution strategies Excellent knowledge of software design and architecture patterns Demonstrated ability to influence without authority and drive cross-team alignment Mastery of taking complex ideas and conveying them in a concise and impactful manner Excellent verbal, written communication, and presentation abilities to effectively communicate software architecture strategy to a variety of stakeholders Ability to collaborate with a global team Preferred Qualifications AEC Domain Knowledge : Experience in the Architecture, Engineering, and Construction industry; familiarity with industry standards (IFC, COBie, gbXML, CityGML, LandXML, UniFormat, OmniClass) Cloud Services : Experience with AWS strongly preferred (EC2, ECS, Lambda, API Gateway, S3, DynamoDB, RDS) Database Architecture : Experience with Snowflake, relational databases, NoSQL; understanding of data modeling best practices Event-Driven Architectures : Kafka or Kinesis; exactly-once processing; schema registries (Confluent, AWS Glue) API & Service Design : REST, gRPC, GraphQL; versioning and backward compatibility at scale Distributed Systems : Microservices, service mesh, event-driven architecture, stream processing Observability/SRE : OpenTelemetry, distributed tracing, metrics/SLOs for data services Semantic Technologies : Knowledge graphs, RDF/OWL, property graphs, or feature stores for ML (nice-to-have) BIM Expertise : Experience with Building Information Modeling concepts, Revit families, or similar parametric modeling systems About the TeamThe AEC Data team is building the foundational data infrastructure that powers Autodesk's vision for connected construction. We're creating the platforms, services, and unified data models that span the entire built asset lifecycle-from initial design concepts through construction, operations, and eventual renovation or decommissioning. Our work enables the seamless flow of information across Autodesk products and third-party integrations, helping AEC professionals make better decisions with better data. Why Join Us Shape the future of AEC data platforms and standards at an industry-leading company Design systems and schemas that will be used by millions of architects, engineers, and construction professionals worldwide Collaborate with world-class software architects and engineers across Autodesk's AEC portfolio Contribute to open standards and interoperability initiatives that benefit the entire industry Be part of a team that values technical excellence, innovation, and continuous learning Learn More About Autodesk Welcome to Autodesk! Amazing things are created every day with our software - from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.We take great pride in our culture here at Autodesk - it's at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world. Salary transparency Salary is one part of Autodesk's competitive compensation package. Offers are based on the candidate's experience and geographic location. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package. Diversity & Belonging We take pride in cultivating a culture of belonging where everyone can thrive. Learn more here:Please search for open jobs and apply internally (not on this external site).Autodesk's Architecture, Engineering, and Construction (AEC) Data organization is seeking an experienced Software Architect .
Apr 06, 2026
Full time
Job Requisition ID # 26WD94957# Position OverviewIn this role, you will be responsible for designing and building the systems and services that power cross-cutting data capabilities across our organization and their integration with Autodesk's existing and future AEC products. A key focus area will be the design and evolution of AEC data schemas-the semantic models and data structures that enable seamless interoperability between design, construction, and operations workflows.This opportunity is for you if you have a passion for data modeling and schema design, experience with complex system architectures, and are excited by the idea of transforming how AEC professionals use data to capture knowledge, inform decisions, and deliver projects.As a Software Architect in the AEC Data team, you will be at the forefront of designing the next generation of capabilities for the Autodesk Forma Industry Cloud. You'll collaborate with software architects, domain experts, and product teams across Revit, Civil 3D, AutoCAD, Autodesk Construction Cloud, and Autodesk Forma. You'll define the software architecture that reimagines the continuous flow of AEC Data (e.g., 3D models, 2D drawings, issue tracking, cost, sensor streams, etc.) and information throughout the entire lifecycle of a built asset, from design and construction through operation and maintenance.This is an individual contributor role reporting to the Distinguished Architect, AEC Data team. Responsibilities System Architecture : Define and evolve cross-team architecture for data platforms and services in the AEC Data organization; design distributed systems including APIs, event streams, and data pipelines Schema Design & Evolution : Design, document, and evolve data schemas for AEC domain entities (buildings, infrastructure, spaces, systems, components, relationships) ensuring extensibility and backward compatibility; create semantic data models that capture AEC domain knowledge, including property sets, classification systems, and relationship hierarchies Schema Governance : Establish schema versioning strategies, deprecation policies, and migration patterns; maintain a schema registry and change management process; define schema validation rules, constraints, and quality checks Standards & Governance : Establish standards, reference architectures, and reusable components; lead architectural decision records (ADRs) and run design reviews across teams Interoperability : Define and implement schema mappings between industry standards (IFC, COBie, CityGML, LandXML) and Autodesk's internal data models API & Service Design : Design APIs and services optimized for REST, GraphQL, and gRPC interfaces; define serialization formats (JSON Schema, Avro, Protobuf) and ensure backward compatibility at scale Reliability & Performance : Ensure reliability, security, and performance of systems; define SLOs and drive observability (metrics, tracing, logging) Cross-Team Alignment : Partner across the AEC organization's product and platform teams to align roadmaps, gather requirements, validate against real-world use cases, and drive adoption Communication : Communicate architectures with clear views and diagrams (e.g., C4) and executive-ready narratives; produce comprehensive documentation and onboarding materials Minimum Qualifications Bachelor's degree in Computer Science, or equivalent experience 10+ years as a Software Architect in data-intensive cloud environments Experience with cloud services, API design, database architecture, big data tools and frameworks Strong understanding of data modeling and schema design, including proficiency in schema definition languages (JSON Schema, etc.) and experience with schema versioning, backward/forward compatibility, and evolution strategies Excellent knowledge of software design and architecture patterns Demonstrated ability to influence without authority and drive cross-team alignment Mastery of taking complex ideas and conveying them in a concise and impactful manner Excellent verbal, written communication, and presentation abilities to effectively communicate software architecture strategy to a variety of stakeholders Ability to collaborate with a global team Preferred Qualifications AEC Domain Knowledge : Experience in the Architecture, Engineering, and Construction industry; familiarity with industry standards (IFC, COBie, gbXML, CityGML, LandXML, UniFormat, OmniClass) Cloud Services : Experience with AWS strongly preferred (EC2, ECS, Lambda, API Gateway, S3, DynamoDB, RDS) Database Architecture : Experience with Snowflake, relational databases, NoSQL; understanding of data modeling best practices Event-Driven Architectures : Kafka or Kinesis; exactly-once processing; schema registries (Confluent, AWS Glue) API & Service Design : REST, gRPC, GraphQL; versioning and backward compatibility at scale Distributed Systems : Microservices, service mesh, event-driven architecture, stream processing Observability/SRE : OpenTelemetry, distributed tracing, metrics/SLOs for data services Semantic Technologies : Knowledge graphs, RDF/OWL, property graphs, or feature stores for ML (nice-to-have) BIM Expertise : Experience with Building Information Modeling concepts, Revit families, or similar parametric modeling systems About the TeamThe AEC Data team is building the foundational data infrastructure that powers Autodesk's vision for connected construction. We're creating the platforms, services, and unified data models that span the entire built asset lifecycle-from initial design concepts through construction, operations, and eventual renovation or decommissioning. Our work enables the seamless flow of information across Autodesk products and third-party integrations, helping AEC professionals make better decisions with better data. Why Join Us Shape the future of AEC data platforms and standards at an industry-leading company Design systems and schemas that will be used by millions of architects, engineers, and construction professionals worldwide Collaborate with world-class software architects and engineers across Autodesk's AEC portfolio Contribute to open standards and interoperability initiatives that benefit the entire industry Be part of a team that values technical excellence, innovation, and continuous learning Learn More About Autodesk Welcome to Autodesk! Amazing things are created every day with our software - from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.We take great pride in our culture here at Autodesk - it's at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world. Salary transparency Salary is one part of Autodesk's competitive compensation package. Offers are based on the candidate's experience and geographic location. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package. Diversity & Belonging We take pride in cultivating a culture of belonging where everyone can thrive. Learn more here:Please search for open jobs and apply internally (not on this external site).Autodesk's Architecture, Engineering, and Construction (AEC) Data organization is seeking an experienced Software Architect .
Bennett and Game Recruitment LTD
Chichester, Sussex
Job Profile for Internal Business Development Executive - MC44893 A well-established manufacturer of engineering components is seeking a motivated and resilient Internal Business Development Executive to join their office-based team in Chichester. This role involves managing a designated UK territory, driving sales growth, and building strong client relationships click apply for full job details
Apr 06, 2026
Full time
Job Profile for Internal Business Development Executive - MC44893 A well-established manufacturer of engineering components is seeking a motivated and resilient Internal Business Development Executive to join their office-based team in Chichester. This role involves managing a designated UK territory, driving sales growth, and building strong client relationships click apply for full job details
White Collar Factory (95009), United Kingdom, London, London Head of Marketing About the role At Capital One, we aim to be a Force for Good in Lending - enabling millions of customers to get a clear, fair deal and to succeed with credit. Now, we're looking for a Head of Marketing to join our team who fully understands and appreciates our values and what we uniquely offer to customers - to help us scale our work even further. Owning the end to end strategic agenda, the Head of Marketing will continue to drive our brand and performance marketing forward, developing a dynamic marketing plan that has a key focus on acquiring new customers through various digital media channels. The Head of Marketing will bring a wealth of experience developing market leading brands and performance marketing capabilities. They will bring commercial acumen and marketing know-how - identifying high leverage growth opportunities - and working with a wide range of internal and external stakeholders to bring these opportunities to fruition. This role will report to our Vice President for Customer Acquisition - a member of the UK leadership team. The Head of Marketing will engage regularly with the UK Leadership Team, leveraging those relationships to push forward new growth opportunities and investments. What you'll do Set the strategy and the tone for our marketing team - creating direction and energy behind our growth strategies Develop a market leading brand strategy - bringing to life our Capital One values in our external campaigns and customer experiences Drive the development and delivery of our performance marketing strategy - owning a large marketing budget, with a focus on maximizing ROI and brand equities Proactively identify high leverage growth opportunities - working internally and externally on engagement, negotiation and due diligence to bring these to life Lead the execution of market leading performance marketing for new customers across existing and emerging channels Develop and manage our key strategic relationships - co-developing growth roadmaps with our exciting marketing partners Shape and deliver customer and market research to identify new insights, customer needs and opportunities Be accountable for ensuring marketing is compliant with internal policies and regulations; owning risk management processes, controls and budget management Develop, lead, and elevate high performing cross functional teams (Marketing, Analyst, Brand, Creative, Operations, Legal, Technology) to drive marketing programs What you'll bring An experienced marketing professional with proven track record of developing market leading brand and performance marketing strategies in a highly regulated industry A long history of building successful brands, through positioning, creative development, advertising, and performance marketing A clear understanding of how to drive performance across the marketing mix with demonstrable experience leading ROI focused performance marketing teams Experience building and developing teams in a high performance environment. Able to deeply embed brand values internally and externally You will be at the forefront of market developments - bringing in external insights and driving investments to keep pace with market developments (specifically, with a focus on AI led marketing channels and tools) Ability to identify key areas of leverage - engage with senior stakeholders for buy-in - and then able to translate these into a set of clear objectives and deliverables Highly data literate: able to operate effectively in a high-performing analytical environment whilst bringing empathy to understand our customers and our brand You are a strong communicator who can drive understanding of the brand, the customer and our growth plans within the organisation Significant experience managing complex risk management processes - with experience of (or willingness to learn quickly) how to operate within Financial Promotion regulations Where and how you'll work This is a permanent position based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. If you're London based, there will be an expectation that frequent travel to Nottingham will be required. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the strategic direction and roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Apr 06, 2026
Full time
White Collar Factory (95009), United Kingdom, London, London Head of Marketing About the role At Capital One, we aim to be a Force for Good in Lending - enabling millions of customers to get a clear, fair deal and to succeed with credit. Now, we're looking for a Head of Marketing to join our team who fully understands and appreciates our values and what we uniquely offer to customers - to help us scale our work even further. Owning the end to end strategic agenda, the Head of Marketing will continue to drive our brand and performance marketing forward, developing a dynamic marketing plan that has a key focus on acquiring new customers through various digital media channels. The Head of Marketing will bring a wealth of experience developing market leading brands and performance marketing capabilities. They will bring commercial acumen and marketing know-how - identifying high leverage growth opportunities - and working with a wide range of internal and external stakeholders to bring these opportunities to fruition. This role will report to our Vice President for Customer Acquisition - a member of the UK leadership team. The Head of Marketing will engage regularly with the UK Leadership Team, leveraging those relationships to push forward new growth opportunities and investments. What you'll do Set the strategy and the tone for our marketing team - creating direction and energy behind our growth strategies Develop a market leading brand strategy - bringing to life our Capital One values in our external campaigns and customer experiences Drive the development and delivery of our performance marketing strategy - owning a large marketing budget, with a focus on maximizing ROI and brand equities Proactively identify high leverage growth opportunities - working internally and externally on engagement, negotiation and due diligence to bring these to life Lead the execution of market leading performance marketing for new customers across existing and emerging channels Develop and manage our key strategic relationships - co-developing growth roadmaps with our exciting marketing partners Shape and deliver customer and market research to identify new insights, customer needs and opportunities Be accountable for ensuring marketing is compliant with internal policies and regulations; owning risk management processes, controls and budget management Develop, lead, and elevate high performing cross functional teams (Marketing, Analyst, Brand, Creative, Operations, Legal, Technology) to drive marketing programs What you'll bring An experienced marketing professional with proven track record of developing market leading brand and performance marketing strategies in a highly regulated industry A long history of building successful brands, through positioning, creative development, advertising, and performance marketing A clear understanding of how to drive performance across the marketing mix with demonstrable experience leading ROI focused performance marketing teams Experience building and developing teams in a high performance environment. Able to deeply embed brand values internally and externally You will be at the forefront of market developments - bringing in external insights and driving investments to keep pace with market developments (specifically, with a focus on AI led marketing channels and tools) Ability to identify key areas of leverage - engage with senior stakeholders for buy-in - and then able to translate these into a set of clear objectives and deliverables Highly data literate: able to operate effectively in a high-performing analytical environment whilst bringing empathy to understand our customers and our brand You are a strong communicator who can drive understanding of the brand, the customer and our growth plans within the organisation Significant experience managing complex risk management processes - with experience of (or willingness to learn quickly) how to operate within Financial Promotion regulations Where and how you'll work This is a permanent position based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. If you're London based, there will be an expectation that frequent travel to Nottingham will be required. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the strategic direction and roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
About Growth Kitchen (GK) Growth Kitchen is the leading franchising platform for restaurant delivery in the UK.We are on a mission to transform how the world eats, by bringing amazing restaurant experiences to the homes of millions of underserved customers across the UK. We do this by enabling underused professional kitchens to sell well-known restaurant brands such as GBK, Coco di Mama, Tortilla, and The Athenian on delivery apps, from their existing kitchens. The role We are hiring a Strategic Partnerships Manager to act as the end-to-end owner of a portfolio of 3 to 4 restaurant brand partners, effectively operating as a "General Manager" for each brand within Growth Kitchen. This is a high-impact, highly cross-functional role at the intersection of strategy, operations, and growth. You will own the relationship and performance outcomes of your brand partners within Growth Kitchen; driving revenue, operational excellence, and long-term partner success. You will work directly with brand partner executives, delivery platforms, Growth Kitchen founders and internal teams to scale brands across the UK, while continuously improving performance. Key responsibilities Own the strategic relationship with GK brand partners and ensure that the partnership is successful on both sides, overseeing sales per store & operational targets Collaborate with GK Ops & Sales teams to ensure that Service Levels and Growth plans are executed successfully Drive & execute strategic projects to improve sales per location for your brand partners, across new sub-brands creation, menu improvements, visibility, conversion metrics, based on performance data, customer feedback, and evolving market trends Oversee strategic marketing for your brand partners, working with the marketing lead: coordinate the execution of brand marketing initiatives, including social media campaigns, influencer partnerships, and platform-specific activations Oversee strategic supply chain workstreams for your brand partners, working with the supply chain lead: oversee end to end supply chain, including demand forecasting, inventory and cost control, relationship management with distributors and suppliers Help assess and onboard new brand partners University degree from a renowned academic institution 2 to 5 years experience, with a background in Management Consulting, Investment Banking, a fast paced start-up environment, or another high-impact role Strong analytical skills and a curious mindset; empathy and adaptability Clear written, verbal, and presentation skills Ability to manage multiple priorities and deadlines independently Commercially driven, you are focused on business outcomes and growth Enjoy solving complex problems proactively, get your hands dirty and get things done, collaborating with an array of internal and external stakeholders with a focus on outcomes Entrepreneurial and comfortable with ambiguity: a "playbook builder" you have experience dealing with new situations, and enjoy building repeatable processes Passionate about the restaurant industry Fluent in English and right to work in the UK is a must Work directly with founders, restaurant brand owners, executives & decision makers Have end-to-end ownership of the brands relationship, with an incredible wide array of exposure to most aspects of the business Be at the cutting edge of the restaurant sector Work with ambitious & fun individuals Build knowledge and experience required to become a leader at Growth Kitchen, or at a high pace scale-up Competitive salary and stock option compensation, pension scheme & health insurance
Apr 06, 2026
Full time
About Growth Kitchen (GK) Growth Kitchen is the leading franchising platform for restaurant delivery in the UK.We are on a mission to transform how the world eats, by bringing amazing restaurant experiences to the homes of millions of underserved customers across the UK. We do this by enabling underused professional kitchens to sell well-known restaurant brands such as GBK, Coco di Mama, Tortilla, and The Athenian on delivery apps, from their existing kitchens. The role We are hiring a Strategic Partnerships Manager to act as the end-to-end owner of a portfolio of 3 to 4 restaurant brand partners, effectively operating as a "General Manager" for each brand within Growth Kitchen. This is a high-impact, highly cross-functional role at the intersection of strategy, operations, and growth. You will own the relationship and performance outcomes of your brand partners within Growth Kitchen; driving revenue, operational excellence, and long-term partner success. You will work directly with brand partner executives, delivery platforms, Growth Kitchen founders and internal teams to scale brands across the UK, while continuously improving performance. Key responsibilities Own the strategic relationship with GK brand partners and ensure that the partnership is successful on both sides, overseeing sales per store & operational targets Collaborate with GK Ops & Sales teams to ensure that Service Levels and Growth plans are executed successfully Drive & execute strategic projects to improve sales per location for your brand partners, across new sub-brands creation, menu improvements, visibility, conversion metrics, based on performance data, customer feedback, and evolving market trends Oversee strategic marketing for your brand partners, working with the marketing lead: coordinate the execution of brand marketing initiatives, including social media campaigns, influencer partnerships, and platform-specific activations Oversee strategic supply chain workstreams for your brand partners, working with the supply chain lead: oversee end to end supply chain, including demand forecasting, inventory and cost control, relationship management with distributors and suppliers Help assess and onboard new brand partners University degree from a renowned academic institution 2 to 5 years experience, with a background in Management Consulting, Investment Banking, a fast paced start-up environment, or another high-impact role Strong analytical skills and a curious mindset; empathy and adaptability Clear written, verbal, and presentation skills Ability to manage multiple priorities and deadlines independently Commercially driven, you are focused on business outcomes and growth Enjoy solving complex problems proactively, get your hands dirty and get things done, collaborating with an array of internal and external stakeholders with a focus on outcomes Entrepreneurial and comfortable with ambiguity: a "playbook builder" you have experience dealing with new situations, and enjoy building repeatable processes Passionate about the restaurant industry Fluent in English and right to work in the UK is a must Work directly with founders, restaurant brand owners, executives & decision makers Have end-to-end ownership of the brands relationship, with an incredible wide array of exposure to most aspects of the business Be at the cutting edge of the restaurant sector Work with ambitious & fun individuals Build knowledge and experience required to become a leader at Growth Kitchen, or at a high pace scale-up Competitive salary and stock option compensation, pension scheme & health insurance
Ecommerce Executive £30,000 - £35,000 Zachary Daniels Recruitment are delighted to be partnering with a growing, creative retail brand to recruit an Ecommerce Executive . This is a brilliant opportunity to join a business with a strong and loyal customer base, where art, retail and digital come together to create inspiring experiences both online and in-store. If you have a passion for ecommerce, enjoy working with data, and are driven to improve the customer journey, this could be the perfect next step in your career. The Role As Ecommerce Executive, you'll play a key role in the day-to-day management and optimisation of the website, supporting digital growth and enhancing the online experience. Working closely with Marketing, Creative and Product teams, you'll help deliver campaigns, improve performance, and drive online sales. What You'll Be Doing Manage the day-to-day trading of the ecommerce website Upload products, update content and merchandise category pages Support digital campaigns, launches and promotional activity Monitor website performance using tools such as Google Analytics Identify opportunities to improve conversion rate and customer journey Produce regular performance reports (weekly and monthly) Support SEO activity to drive organic traffic Assist with email marketing campaigns and customer journeys Collaborate with internal teams and external partners to enhance site performance What We're Looking For 2-3 years' experience in ecommerce or digital marketing Experience using ecommerce platforms (e.g. Salesforce or similar) Strong understanding of Google Analytics and performance reporting Knowledge of SEO, digital marketing and customer journey optimisation Highly organised with excellent attention to detail A proactive, data-driven mindset with a willingness to learn Why Join? Be part of a growing, creative retail brand Opportunity to make a genuine impact on ecommerce performance Work within a collaborative and supportive team Clear opportunity to develop and progress your career Salary of £30,000 - £35,000 If you're looking for a role where you can build on your ecommerce experience and play a key part in driving online growth, we'd love to hear from you. Apply today to find out more. Reference: BH35649
Apr 06, 2026
Full time
Ecommerce Executive £30,000 - £35,000 Zachary Daniels Recruitment are delighted to be partnering with a growing, creative retail brand to recruit an Ecommerce Executive . This is a brilliant opportunity to join a business with a strong and loyal customer base, where art, retail and digital come together to create inspiring experiences both online and in-store. If you have a passion for ecommerce, enjoy working with data, and are driven to improve the customer journey, this could be the perfect next step in your career. The Role As Ecommerce Executive, you'll play a key role in the day-to-day management and optimisation of the website, supporting digital growth and enhancing the online experience. Working closely with Marketing, Creative and Product teams, you'll help deliver campaigns, improve performance, and drive online sales. What You'll Be Doing Manage the day-to-day trading of the ecommerce website Upload products, update content and merchandise category pages Support digital campaigns, launches and promotional activity Monitor website performance using tools such as Google Analytics Identify opportunities to improve conversion rate and customer journey Produce regular performance reports (weekly and monthly) Support SEO activity to drive organic traffic Assist with email marketing campaigns and customer journeys Collaborate with internal teams and external partners to enhance site performance What We're Looking For 2-3 years' experience in ecommerce or digital marketing Experience using ecommerce platforms (e.g. Salesforce or similar) Strong understanding of Google Analytics and performance reporting Knowledge of SEO, digital marketing and customer journey optimisation Highly organised with excellent attention to detail A proactive, data-driven mindset with a willingness to learn Why Join? Be part of a growing, creative retail brand Opportunity to make a genuine impact on ecommerce performance Work within a collaborative and supportive team Clear opportunity to develop and progress your career Salary of £30,000 - £35,000 If you're looking for a role where you can build on your ecommerce experience and play a key part in driving online growth, we'd love to hear from you. Apply today to find out more. Reference: BH35649
White Collar Factory (95009), United Kingdom, London, London Head of Marketing About the role At Capital One, we aim to be a Force for Good in Lending - enabling millions of customers to get a clear, fair deal and to succeed with credit. Now, we're looking for a Head of Marketing to join our team who fully understands and appreciates our values and what we uniquely offer to customers - to help us scale our work even further. Owning the end to end strategic agenda, the Head of Marketing will continue to drive our brand and performance marketing forward, developing a dynamic marketing plan that has a key focus on acquiring new customers through various digital media channels. The Head of Marketing will bring a wealth of experience developing market leading brands and performance marketing capabilities. They will bring commercial acumen and marketing know-how - identifying high leverage growth opportunities - and working with a wide range of internal and external stakeholders to bring these opportunities to fruition. This role will report to our Vice President for Customer Acquisition - a member of the UK leadership team. The Head of Marketing will engage regularly with the UK Leadership Team, leveraging those relationships to push forward new growth opportunities and investments. What you'll do Set the strategy and the tone for our marketing team - creating direction and energy behind our growth strategies Develop a market leading brand strategy - bringing to life our Capital One values in our external campaigns and customer experiences Drive the development and delivery of our performance marketing strategy - owning a large marketing budget, with a focus on maximizing ROI and brand equities Proactively identify high leverage growth opportunities - working internally and externally on engagement, negotiation and due diligence to bring these to life Lead the execution of market leading performance marketing for new customers across existing and emerging channels Develop and manage our key strategic relationships - co-developing growth roadmaps with our exciting marketing partners Shape and deliver customer and market research to identify new insights, customer needs and opportunities Be accountable for ensuring marketing is compliant with internal policies and regulations; owning risk management processes, controls and budget management Develop, lead, and elevate high performing cross functional teams (Marketing, Analyst, Brand, Creative, Operations, Legal, Technology) to drive marketing programs What you'll bring An experienced marketing professional with proven track record of developing market leading brand and performance marketing strategies in a highly regulated industry A long history of building successful brands, through positioning, creative development, advertising, and performance marketing A clear understanding of how to drive performance across the marketing mix with demonstrable experience leading ROI focused performance marketing teams Experience building and developing teams in a high performance environment. Able to deeply embed brand values internally and externally You will be at the forefront of market developments - bringing in external insights and driving investments to keep pace with market developments (specifically, with a focus on AI led marketing channels and tools) Ability to identify key areas of leverage - engage with senior stakeholders for buy-in - and then able to translate these into a set of clear objectives and deliverables Highly data literate: able to operate effectively in a high-performing analytical environment whilst bringing empathy to understand our customers and our brand You are a strong communicator who can drive understanding of the brand, the customer and our growth plans within the organisation Significant experience managing complex risk management processes - with experience of (or willingness to learn quickly) how to operate within Financial Promotion regulations Where and how you'll work This is a permanent position based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. If you're London based, there will be an expectation that frequent travel to Nottingham will be required. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the strategic direction and roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Apr 06, 2026
Full time
White Collar Factory (95009), United Kingdom, London, London Head of Marketing About the role At Capital One, we aim to be a Force for Good in Lending - enabling millions of customers to get a clear, fair deal and to succeed with credit. Now, we're looking for a Head of Marketing to join our team who fully understands and appreciates our values and what we uniquely offer to customers - to help us scale our work even further. Owning the end to end strategic agenda, the Head of Marketing will continue to drive our brand and performance marketing forward, developing a dynamic marketing plan that has a key focus on acquiring new customers through various digital media channels. The Head of Marketing will bring a wealth of experience developing market leading brands and performance marketing capabilities. They will bring commercial acumen and marketing know-how - identifying high leverage growth opportunities - and working with a wide range of internal and external stakeholders to bring these opportunities to fruition. This role will report to our Vice President for Customer Acquisition - a member of the UK leadership team. The Head of Marketing will engage regularly with the UK Leadership Team, leveraging those relationships to push forward new growth opportunities and investments. What you'll do Set the strategy and the tone for our marketing team - creating direction and energy behind our growth strategies Develop a market leading brand strategy - bringing to life our Capital One values in our external campaigns and customer experiences Drive the development and delivery of our performance marketing strategy - owning a large marketing budget, with a focus on maximizing ROI and brand equities Proactively identify high leverage growth opportunities - working internally and externally on engagement, negotiation and due diligence to bring these to life Lead the execution of market leading performance marketing for new customers across existing and emerging channels Develop and manage our key strategic relationships - co-developing growth roadmaps with our exciting marketing partners Shape and deliver customer and market research to identify new insights, customer needs and opportunities Be accountable for ensuring marketing is compliant with internal policies and regulations; owning risk management processes, controls and budget management Develop, lead, and elevate high performing cross functional teams (Marketing, Analyst, Brand, Creative, Operations, Legal, Technology) to drive marketing programs What you'll bring An experienced marketing professional with proven track record of developing market leading brand and performance marketing strategies in a highly regulated industry A long history of building successful brands, through positioning, creative development, advertising, and performance marketing A clear understanding of how to drive performance across the marketing mix with demonstrable experience leading ROI focused performance marketing teams Experience building and developing teams in a high performance environment. Able to deeply embed brand values internally and externally You will be at the forefront of market developments - bringing in external insights and driving investments to keep pace with market developments (specifically, with a focus on AI led marketing channels and tools) Ability to identify key areas of leverage - engage with senior stakeholders for buy-in - and then able to translate these into a set of clear objectives and deliverables Highly data literate: able to operate effectively in a high-performing analytical environment whilst bringing empathy to understand our customers and our brand You are a strong communicator who can drive understanding of the brand, the customer and our growth plans within the organisation Significant experience managing complex risk management processes - with experience of (or willingness to learn quickly) how to operate within Financial Promotion regulations Where and how you'll work This is a permanent position based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. If you're London based, there will be an expectation that frequent travel to Nottingham will be required. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the strategic direction and roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
About Iru Iru is the AI-powered security & IT platform used by the world's fastest-growing companies to secure their users, apps, and devices. Built for the AI era, Iru unifies identity & access, endpoint security & management, and compliance automation-collapsing the stack and giving IT & security time and control back. Iru is backed by some of the smartest investors in tech-General Catalyst, Tiger Global, Felicis, Greycroft, and First Round Capital. In July 2024, Iru raised $100 million from General Catalyst, valuing the company at $850 million. Customers include Notion, Cursor, Lovable, Replit, and Mercor, and Iru partners with industry leaders such as ServiceNow and AWS. Iru was named to Forbes' America's Best Startup Employers 2025 list for employee engagement and satisfaction. The Opportunity As a Customer Success Manager at Iru, you will partner with strategic enterprise customers across EMEA to drive long-term success and value realization. You will act as a trusted advisor to senior stakeholders, helping organizations modernize their IT and security operations through Iru's unified platform. This is a London-based hybrid role, with in-office presence Tuesday through Thursday. You will manage complex, multi-country accounts and play a key role in establishing Iru's reputation across the region. Success in this role means driving retention and expansion within strategic accounts while navigating regional complexity and delivering measurable business outcomes. What You'll Do Manage a portfolio of enterprise customers across EMEA Build relationships with executive stakeholders across multiple regions Develop and execute tailored success plans aligned to business goals Lead onboarding, enablement, and executive business reviews Drive adoption, ROI, and long term customer value Identify and drive expansion opportunities with Sales Navigate complex, multi country account structures Act as the voice of the customer to influence internal strategy What You'll Bring 3-6+ years of customer success or account management experience in SaaS Experience managing enterprise or strategic accounts (high ACV, complex orgs) Experience working across EMEA markets and multi country environments Strong executive presence and consultative approach Excellent communication, stakeholder management, and presentation skills Ability to operate in a fast paced, high growth environment Benefits & Perks Competitive salary Hybrid work environment (3 days in office per week) 100% private healthcare coverage reimbursement for individual and dependents HealthShield Cash Plan Nursery Salary Sacrifice Scheme Workplace Pension (Employer 4%/ Employee 5% of gross salary) 20 days PTO Equity for full time employees Iru Wellness Week off first week in July Up to 16 weeks paid leave for new parents Paid Family and Medical Leave Modern Health - Mental Health Benefits - Individual and Dependents Fertility benefits Working Advantage Employee Discounts Gym membership In office lunch stipend provided Exciting opportunities for career growth We are excited to be serving a significant need for a fast growing market, and are proud of the high performing team we have brought together so far. If you're someone who wants to engage in new, exciting projects that will challenge your skills in the best way possible, we would love to connect with you. At Iru, we believe in fostering an inclusive environment in which employees feel encouraged to share their unique perspectives, leverage their strengths, and act authentically. We know that diverse teams are strong teams, and welcome those from all backgrounds and varying experiences. Iru is proud to be an equal opportunity employer committed to diversity and inclusion in the workplace. Qualified applicants will be considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, physical or mental disability, protected veteran or military status or any other status protected by applicable law
Apr 06, 2026
Full time
About Iru Iru is the AI-powered security & IT platform used by the world's fastest-growing companies to secure their users, apps, and devices. Built for the AI era, Iru unifies identity & access, endpoint security & management, and compliance automation-collapsing the stack and giving IT & security time and control back. Iru is backed by some of the smartest investors in tech-General Catalyst, Tiger Global, Felicis, Greycroft, and First Round Capital. In July 2024, Iru raised $100 million from General Catalyst, valuing the company at $850 million. Customers include Notion, Cursor, Lovable, Replit, and Mercor, and Iru partners with industry leaders such as ServiceNow and AWS. Iru was named to Forbes' America's Best Startup Employers 2025 list for employee engagement and satisfaction. The Opportunity As a Customer Success Manager at Iru, you will partner with strategic enterprise customers across EMEA to drive long-term success and value realization. You will act as a trusted advisor to senior stakeholders, helping organizations modernize their IT and security operations through Iru's unified platform. This is a London-based hybrid role, with in-office presence Tuesday through Thursday. You will manage complex, multi-country accounts and play a key role in establishing Iru's reputation across the region. Success in this role means driving retention and expansion within strategic accounts while navigating regional complexity and delivering measurable business outcomes. What You'll Do Manage a portfolio of enterprise customers across EMEA Build relationships with executive stakeholders across multiple regions Develop and execute tailored success plans aligned to business goals Lead onboarding, enablement, and executive business reviews Drive adoption, ROI, and long term customer value Identify and drive expansion opportunities with Sales Navigate complex, multi country account structures Act as the voice of the customer to influence internal strategy What You'll Bring 3-6+ years of customer success or account management experience in SaaS Experience managing enterprise or strategic accounts (high ACV, complex orgs) Experience working across EMEA markets and multi country environments Strong executive presence and consultative approach Excellent communication, stakeholder management, and presentation skills Ability to operate in a fast paced, high growth environment Benefits & Perks Competitive salary Hybrid work environment (3 days in office per week) 100% private healthcare coverage reimbursement for individual and dependents HealthShield Cash Plan Nursery Salary Sacrifice Scheme Workplace Pension (Employer 4%/ Employee 5% of gross salary) 20 days PTO Equity for full time employees Iru Wellness Week off first week in July Up to 16 weeks paid leave for new parents Paid Family and Medical Leave Modern Health - Mental Health Benefits - Individual and Dependents Fertility benefits Working Advantage Employee Discounts Gym membership In office lunch stipend provided Exciting opportunities for career growth We are excited to be serving a significant need for a fast growing market, and are proud of the high performing team we have brought together so far. If you're someone who wants to engage in new, exciting projects that will challenge your skills in the best way possible, we would love to connect with you. At Iru, we believe in fostering an inclusive environment in which employees feel encouraged to share their unique perspectives, leverage their strengths, and act authentically. We know that diverse teams are strong teams, and welcome those from all backgrounds and varying experiences. Iru is proud to be an equal opportunity employer committed to diversity and inclusion in the workplace. Qualified applicants will be considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, physical or mental disability, protected veteran or military status or any other status protected by applicable law
Select how often (in days) to receive an alert: Customer Experience Director Location: UK - Hatfield, UK - London, UK - Milton Keynes Job-ID: 217064 Contract type: Standard Business Unit: Service Desk Life on the team The Customer Experience Director will be responsible for managing the Service Desk function within a large multinational IT managed service company. The role involves overseeing the day-to-day operations of the Service Desk team, ensuring efficient and effective delivery of IT support services to clients. You will play a critical role in driving operational excellence, optimizing service delivery processes, and fostering a customer-centric culture. What you'll do Team Management: Provide strategic management and direction to the Service Desk team, setting clear goals and, objectives. Foster & drive a high-performance culture, ensuring team members are motivated, engaged, and supported in their professional growth. Encourage collaboration, teamwork, and knowledge sharing among team members and the different delivery locations. Service Desk Operations: Oversee the day-to-day operations of the Service Desk, ensuring service levels are met or exceeded. Continuously evaluate and enhance the Service Desk's capabilities, leveraging industry best practices and emerging technologies. Forefront initiatives to drive continuous improvement, such as process optimization, automation, and the implementation of new tools or technologies. Stay updated on industry trends, emerging technologies, and best practices related to IT service delivery. Stakeholder Relationship Management: Build and maintain strong relationships with key stakeholders, acting as a trusted advisor and escalation point for service-related matters. Collaborate to understand their IT support needs, develop customized service solutions, and ensure client satisfaction. Collaborate with other internal teams, such as the Sales, Engineering, and Project Management teams, to ensure seamless service delivery and support the achievement of organizational goals. Work closely with senior management to provide insights, reports, and recommendations on Service Desk operations and performance. Collaborate with the finance department to develop and manage the Service Desk's budget. Monitor and control operational expenses, identifying cost-saving opportunities without compromising service quality. Conduct financial analysis and reporting to track performance against budget and financial goals. Own and understand the pricing model and structures. What you'll need Bachelor's degree in information technology, Computer Science, or a related field. Experience of managing large people organisations Proven experience in a leadership role within an IT managed service company and Service Desk operations. Strong knowledge of IT service management frameworks, such as ITIL, and demonstrated experience in implementing and adhering to ITIL processes. Experience managing a geographically dispersed and diverse team. Strong communication, and interpersonal skills. Strong analytical and problem-solving abilities. Ability to work in a fast-paced, dynamic environment and manage multiple priorities. Proven track record in driving operational excellence and continuous improvement. Understanding of IT service management tools and technologies. About us We are a leading independent technology and services provider, trusted by large corporate and public sector organisations. We are a responsible business that believes in winning together for our people and our planet. We help our customers to source, transform and manage their technology infrastructure to deliver digital transformation, enabling people and their business. Our business may be about technology, but first of all it's about people With over 20,000 people across 22 countries, we are proud of our inclusive culture - where everyone can thrive, feel valued, and truly belong. As an equal opportunities employer, we're committed to ensuring fair and equal access to opportunities for all. Your application will be considered on its merits, regardless of your age, disability, ethnicity, gender identity, or any other characteristics protected by law. What matters most to us is that you share our vision and values, and bring the experience and skills we're looking for. We are proud to be a Disability Confident Employer. We welcome applications from disabled people and accept applications in alternative formats. We also guarantee to interview applicants who have a disability. If you share our values and want to make a meaningful impact in a supportive, forward-thinking environment - we'd love to hear from you!
Apr 06, 2026
Full time
Select how often (in days) to receive an alert: Customer Experience Director Location: UK - Hatfield, UK - London, UK - Milton Keynes Job-ID: 217064 Contract type: Standard Business Unit: Service Desk Life on the team The Customer Experience Director will be responsible for managing the Service Desk function within a large multinational IT managed service company. The role involves overseeing the day-to-day operations of the Service Desk team, ensuring efficient and effective delivery of IT support services to clients. You will play a critical role in driving operational excellence, optimizing service delivery processes, and fostering a customer-centric culture. What you'll do Team Management: Provide strategic management and direction to the Service Desk team, setting clear goals and, objectives. Foster & drive a high-performance culture, ensuring team members are motivated, engaged, and supported in their professional growth. Encourage collaboration, teamwork, and knowledge sharing among team members and the different delivery locations. Service Desk Operations: Oversee the day-to-day operations of the Service Desk, ensuring service levels are met or exceeded. Continuously evaluate and enhance the Service Desk's capabilities, leveraging industry best practices and emerging technologies. Forefront initiatives to drive continuous improvement, such as process optimization, automation, and the implementation of new tools or technologies. Stay updated on industry trends, emerging technologies, and best practices related to IT service delivery. Stakeholder Relationship Management: Build and maintain strong relationships with key stakeholders, acting as a trusted advisor and escalation point for service-related matters. Collaborate to understand their IT support needs, develop customized service solutions, and ensure client satisfaction. Collaborate with other internal teams, such as the Sales, Engineering, and Project Management teams, to ensure seamless service delivery and support the achievement of organizational goals. Work closely with senior management to provide insights, reports, and recommendations on Service Desk operations and performance. Collaborate with the finance department to develop and manage the Service Desk's budget. Monitor and control operational expenses, identifying cost-saving opportunities without compromising service quality. Conduct financial analysis and reporting to track performance against budget and financial goals. Own and understand the pricing model and structures. What you'll need Bachelor's degree in information technology, Computer Science, or a related field. Experience of managing large people organisations Proven experience in a leadership role within an IT managed service company and Service Desk operations. Strong knowledge of IT service management frameworks, such as ITIL, and demonstrated experience in implementing and adhering to ITIL processes. Experience managing a geographically dispersed and diverse team. Strong communication, and interpersonal skills. Strong analytical and problem-solving abilities. Ability to work in a fast-paced, dynamic environment and manage multiple priorities. Proven track record in driving operational excellence and continuous improvement. Understanding of IT service management tools and technologies. About us We are a leading independent technology and services provider, trusted by large corporate and public sector organisations. We are a responsible business that believes in winning together for our people and our planet. We help our customers to source, transform and manage their technology infrastructure to deliver digital transformation, enabling people and their business. Our business may be about technology, but first of all it's about people With over 20,000 people across 22 countries, we are proud of our inclusive culture - where everyone can thrive, feel valued, and truly belong. As an equal opportunities employer, we're committed to ensuring fair and equal access to opportunities for all. Your application will be considered on its merits, regardless of your age, disability, ethnicity, gender identity, or any other characteristics protected by law. What matters most to us is that you share our vision and values, and bring the experience and skills we're looking for. We are proud to be a Disability Confident Employer. We welcome applications from disabled people and accept applications in alternative formats. We also guarantee to interview applicants who have a disability. If you share our values and want to make a meaningful impact in a supportive, forward-thinking environment - we'd love to hear from you!
Job Title: Customer Sales Representative- Door to Door Location: Edinburgh Contract: Permanent Hours: 40 hours per week, Monday to Friday Working pattern: 11:30am - 7:30pm (includes paid break and travel time) Salary: £27,976 Pay frequency: Weekly Commission: Paid weekly Overtime: Available at weekends - earn additional bonus About the role Pertemps is recruiting confident and motivated Field Sales Executives to join an expanding door-to-door canvassing team. This is a customer-facing role promoting a doorstep delivery service and signing up new customers within allocated areas. You will represent the brand professionally in the community, engage with members of the public, explain the service clearly and build long-term customer relationships. Key responsibilities Act as a brand ambassador while representing the service in public Approach and engage potential customers confidently Explain the service, products and delivery process clearly Handle objections and answer customer questions professionally Achieve and exceed sales and retention targets Accurately capture customer details and orders on the CRM system Work to mapped areas provided by your Team Leader Distribute leaflets and promotional materials Deliver excellent customer service to minimize complaints Skills and experience Self-motivated with a positive attitude Confident speaking to new people Strong spoken English communication skills Comfortable working outdoors and on your feet Previous experience in sales or customer service is beneficial but not essential Full training is provided Pay and benefits Weekly pay Weekly commission and retention bonuses Opportunity to earn £100 extra per week through performance bonuses Pension scheme 28 days annual leave (including Christmas shutdown) Staff discount Full uniform and training provided Transport from depot provided if you do not drive Overtime available every weekend Genuine opportunities for progression - internal promotion encouraged Bonus scheme In addition to your guaranteed salary, you can earn commission through: Daily litres sold Customer retention bonuses Weekend bonus on sold litres High performers are consistently rewarded with excellent additional earnings.
Apr 06, 2026
Full time
Job Title: Customer Sales Representative- Door to Door Location: Edinburgh Contract: Permanent Hours: 40 hours per week, Monday to Friday Working pattern: 11:30am - 7:30pm (includes paid break and travel time) Salary: £27,976 Pay frequency: Weekly Commission: Paid weekly Overtime: Available at weekends - earn additional bonus About the role Pertemps is recruiting confident and motivated Field Sales Executives to join an expanding door-to-door canvassing team. This is a customer-facing role promoting a doorstep delivery service and signing up new customers within allocated areas. You will represent the brand professionally in the community, engage with members of the public, explain the service clearly and build long-term customer relationships. Key responsibilities Act as a brand ambassador while representing the service in public Approach and engage potential customers confidently Explain the service, products and delivery process clearly Handle objections and answer customer questions professionally Achieve and exceed sales and retention targets Accurately capture customer details and orders on the CRM system Work to mapped areas provided by your Team Leader Distribute leaflets and promotional materials Deliver excellent customer service to minimize complaints Skills and experience Self-motivated with a positive attitude Confident speaking to new people Strong spoken English communication skills Comfortable working outdoors and on your feet Previous experience in sales or customer service is beneficial but not essential Full training is provided Pay and benefits Weekly pay Weekly commission and retention bonuses Opportunity to earn £100 extra per week through performance bonuses Pension scheme 28 days annual leave (including Christmas shutdown) Staff discount Full uniform and training provided Transport from depot provided if you do not drive Overtime available every weekend Genuine opportunities for progression - internal promotion encouraged Bonus scheme In addition to your guaranteed salary, you can earn commission through: Daily litres sold Customer retention bonuses Weekend bonus on sold litres High performers are consistently rewarded with excellent additional earnings.
Who we are Equinix is the world's digital infrastructure company , shortening the path to connectivity to enable the innovations that enrich our work, life and planet. A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future. A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You'll work across teams, influence key decisions, and help shape the path forward. You'll find belonging, purpose, and a team that welcomes you-because when you feel valued, you're empowered to do your best work. Central to the Equinix strategy is our mission to identify and grow the digital ecosystems that are crucial to the way business operates today. The Business Development organisation at Equinix leads our work to engage key industry segments, attract important providers, and execute the strategic direction for these rich and valuable ecosystems. We are looking for a Senior Manager of Business Development to help grow and shape our Capital Markets ecosystem. This is a high-impact, individual contributor role for someone who thrives in fast-paced environments, builds trust quickly, and is energised by solving complex problems with creativity and speed. The role marries a unique blend of industry expertise, strategic thinking, commercial skills, and program delivery. The successful candidate will need to be able to work effectively with, and influence, a broad spectrum of stakeholders - both internal and external. You will need to set a clear vision and drive to exceed results. This is a fantastic opportunity to be part of the team that provides the infrastructure and platform for the world's financial services and capital markets segments. Key Responsibilities Build, outline, and execute a vision to drive our strategic engagement with the Capital Markets ecosystem. Work alongside colleagues in go-to-market functions to design and execute strategies that will achieve ecosystem growth. Key targets are centred on ecosystem size and growth and new wins. Lead strategic engagements with major exchanges and trading firms, building trusted relationships with industry leaders and innovators, whilst developing a visible thought-leadership presence in the market. Build and scale out new and compelling use cases that will deepen our partnership with important customers, grow the ecosystem, and expand Equinix enabled infrastructure. Translate industry and customer needs into solution requirements in collaboration with Product and Technical Sales teams. Provide competitive intelligence and customer insights to support new service development. Develop economic and technology value analyses that demonstrate the incremental value of Equinix in the market. Build lasting partnerships with industry leaders and key commercial and technology decision-makers. Demonstrate strong interpersonal skills and the ability to build relationships and influence a wide range of individuals. Maintain open, positive internal communication with relevant colleagues in local, regional, and global offices. Influence without authority and work with senior leaders in Equinix to extend our strategic imperative around the segment. Who You Are We are searching for someone who moves fast, takes initiative, and thrives in ambiguity. You should have deep knowledge of equity trading, with strong relationships across the capital markets ecosystem. You are a strategic thinker who connects concepts across technology, finance, and customer needs. The successful candidate will be inclusive and collaborative, with a passion for growing the business and will be comfortable leading cross-functional efforts. Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form. Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law. We use artificial intelligence in our hiring process. Learn more here.
Apr 06, 2026
Full time
Who we are Equinix is the world's digital infrastructure company , shortening the path to connectivity to enable the innovations that enrich our work, life and planet. A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future. A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You'll work across teams, influence key decisions, and help shape the path forward. You'll find belonging, purpose, and a team that welcomes you-because when you feel valued, you're empowered to do your best work. Central to the Equinix strategy is our mission to identify and grow the digital ecosystems that are crucial to the way business operates today. The Business Development organisation at Equinix leads our work to engage key industry segments, attract important providers, and execute the strategic direction for these rich and valuable ecosystems. We are looking for a Senior Manager of Business Development to help grow and shape our Capital Markets ecosystem. This is a high-impact, individual contributor role for someone who thrives in fast-paced environments, builds trust quickly, and is energised by solving complex problems with creativity and speed. The role marries a unique blend of industry expertise, strategic thinking, commercial skills, and program delivery. The successful candidate will need to be able to work effectively with, and influence, a broad spectrum of stakeholders - both internal and external. You will need to set a clear vision and drive to exceed results. This is a fantastic opportunity to be part of the team that provides the infrastructure and platform for the world's financial services and capital markets segments. Key Responsibilities Build, outline, and execute a vision to drive our strategic engagement with the Capital Markets ecosystem. Work alongside colleagues in go-to-market functions to design and execute strategies that will achieve ecosystem growth. Key targets are centred on ecosystem size and growth and new wins. Lead strategic engagements with major exchanges and trading firms, building trusted relationships with industry leaders and innovators, whilst developing a visible thought-leadership presence in the market. Build and scale out new and compelling use cases that will deepen our partnership with important customers, grow the ecosystem, and expand Equinix enabled infrastructure. Translate industry and customer needs into solution requirements in collaboration with Product and Technical Sales teams. Provide competitive intelligence and customer insights to support new service development. Develop economic and technology value analyses that demonstrate the incremental value of Equinix in the market. Build lasting partnerships with industry leaders and key commercial and technology decision-makers. Demonstrate strong interpersonal skills and the ability to build relationships and influence a wide range of individuals. Maintain open, positive internal communication with relevant colleagues in local, regional, and global offices. Influence without authority and work with senior leaders in Equinix to extend our strategic imperative around the segment. Who You Are We are searching for someone who moves fast, takes initiative, and thrives in ambiguity. You should have deep knowledge of equity trading, with strong relationships across the capital markets ecosystem. You are a strategic thinker who connects concepts across technology, finance, and customer needs. The successful candidate will be inclusive and collaborative, with a passion for growing the business and will be comfortable leading cross-functional efforts. Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form. Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law. We use artificial intelligence in our hiring process. Learn more here.
At Lalamove, we believe in the power of community. Millions of drivers and customers use our technology every day to connect with one another and move things that matter. Delivery is what we do best and we ensure it is always fast and simple. Since 2013, we have tackled the logistics industry head on to find the most innovative solutions for the world's delivery needs. We are full steam ahead to make Lalamove synonymous with delivery and on a mission to impact as many local communities as we can. We have massively scaled our efforts across Asia, Latin America, Middle East, Europe and now have our sights on taking our best in class technology to the rest of the world. And we need your help to get us there! As a Business Development Lead, you will be responsible for identifying and capitalizing on new business opportunities, establishing strategic partnerships, and driving revenue growth in the UK market. This is an exciting opportunity to join a dynamic team and play a pivotal role in shaping the future of logistics. What you'll do: Identify and explore new business opportunities to maintain strong pipeline in accordance with sales strategy and formulate business development plans periodically. Take lead and monitor business projects or campaigns to achieve the expected result. Lead contract negotiations to establish a strong working relationship with our local partners, and ensure economic sustainability and mutual growth of the partnership. Prepare & deliver professional presentations, logistics solutions, quotations (RFQ/ RFP) and biddings. Analyze and present data reports and business analysis to internal stakeholders. Stay updated on industry trends and emerging opportunities to drive continuous improvement and competitive advantage. What We Seek: Individual and team player: Inspire each other for team success. Curious and creative thinkers who are capable of thinking beyond the role and committed to self improvement. Strong sales skills to get our potential clients to use our service. Remain knowledgeable on products offered and discuss available options. Can-do attitude and grit to make things happen; identify and leverage new opportunities. Strong communication to build and maintain professional relationships. What You'll Need: Degree holder with minimum of 3 years of experience in sales, business development, or account management, preferably in the logistics or related industry. Proven track record in successfully identifying and closing business deals, achieving sales targets, and driving revenue growth. Strong knowledge of the local market, including industry trends, customer preferences, and key players. Excellent presentation, negotiation, and communication skills, both written and verbal. Ability to think strategically, data driven approach to problem solving. Committed and highly collaborative team leader who can coach and mentor his/her sales team while successfully establishing a healthy working culture based on the company's principles and objectives. Fluency in English is required. Proficiency in Microsoft Office Suite (Excel, PowerPoint).
Apr 06, 2026
Full time
At Lalamove, we believe in the power of community. Millions of drivers and customers use our technology every day to connect with one another and move things that matter. Delivery is what we do best and we ensure it is always fast and simple. Since 2013, we have tackled the logistics industry head on to find the most innovative solutions for the world's delivery needs. We are full steam ahead to make Lalamove synonymous with delivery and on a mission to impact as many local communities as we can. We have massively scaled our efforts across Asia, Latin America, Middle East, Europe and now have our sights on taking our best in class technology to the rest of the world. And we need your help to get us there! As a Business Development Lead, you will be responsible for identifying and capitalizing on new business opportunities, establishing strategic partnerships, and driving revenue growth in the UK market. This is an exciting opportunity to join a dynamic team and play a pivotal role in shaping the future of logistics. What you'll do: Identify and explore new business opportunities to maintain strong pipeline in accordance with sales strategy and formulate business development plans periodically. Take lead and monitor business projects or campaigns to achieve the expected result. Lead contract negotiations to establish a strong working relationship with our local partners, and ensure economic sustainability and mutual growth of the partnership. Prepare & deliver professional presentations, logistics solutions, quotations (RFQ/ RFP) and biddings. Analyze and present data reports and business analysis to internal stakeholders. Stay updated on industry trends and emerging opportunities to drive continuous improvement and competitive advantage. What We Seek: Individual and team player: Inspire each other for team success. Curious and creative thinkers who are capable of thinking beyond the role and committed to self improvement. Strong sales skills to get our potential clients to use our service. Remain knowledgeable on products offered and discuss available options. Can-do attitude and grit to make things happen; identify and leverage new opportunities. Strong communication to build and maintain professional relationships. What You'll Need: Degree holder with minimum of 3 years of experience in sales, business development, or account management, preferably in the logistics or related industry. Proven track record in successfully identifying and closing business deals, achieving sales targets, and driving revenue growth. Strong knowledge of the local market, including industry trends, customer preferences, and key players. Excellent presentation, negotiation, and communication skills, both written and verbal. Ability to think strategically, data driven approach to problem solving. Committed and highly collaborative team leader who can coach and mentor his/her sales team while successfully establishing a healthy working culture based on the company's principles and objectives. Fluency in English is required. Proficiency in Microsoft Office Suite (Excel, PowerPoint).
Wallace Hind Selection
Northampton, Northamptonshire
Are you a credible Sales Executive, Technical Sales, Sales Engineer who's not afraid to pick up the phone and speak to people? This role has business development, account management & project management - based in Corby - with great prospects to grow into a home based, field sales role within 18 to 24 months after extensive product and sales training. Working for the UK sales & service office of a major European manufacturer of packaging machinery selling to the pharmaceutical and food manufacturing markets. BASIC SALARY: Up to £45,000 BENEFITS: Good holiday package rising with service (including Christmas shutdown) Commission on new machine sales. Access to full company benefits package including pension. LOCATION: Corby - office based for the first two years so you must be commutable to Corby. COMMUTABLE LOCATIONS: Kettering, Northampton, Burton Latimer, Wellingborough, Rushden, Thrapston, Oundle, Peterborough, Stamford, Oakham, Leicester, Market Harborough, Lutterworth, Bedford, Rugby, Huntingdon. JOB DESCRIPTION: Sales Executive, Technical Sales, Sales Engineer, Internal Sales, Project Manager Based at our site in Corby, this role is a mix of Projects, Sales and Account Management. Working with and shadowing the Sales Manager, you will develop your skills whilst learning our niche sector and customers. This role will give you opportunities to meet with clients across the UK and Ireland, whilst also receiving world class product training at the manufacturing headquarters in Italy. KEY RESPONSIBILITIES: Sales Executive, Technical Sales, Sales Engineer, Internal Sales, Project Manager Projects: Working as a hub between customers, suppliers and internal contacts to keep everyone informed as to the progress of the manufacture, installation and commissioning of their capital equipment projects Sales: Following up on enquiries, contacting current and lapsed clients, with a focus on proactive business generation - prospecting and canvassing companies across pharmaceutical, food, general industrial to book meetings through our database, self-generated leads, contacts at exhibitions and marketing etc. Account Management: Working with a broad and long standing account base to check they're happy with current projects and establish time lines for future needs. Booking and attending meetings (across the UK and Ireland) to discuss those requirements. PERSON SPECIFICATION: Sales Executive, Technical Sales, Sales Engineer, Internal Sales, Project Manager You've got some kind of technical, engineering, mechanical mindset. This could be from school, work experience or hobbies. Either way, you're not intimidated by mechanical engineering principals. You're good with customers and can be credible. We sell by providing high quality products and offering strong consultancy to our clients. You want to build a career in sales management, project management. Working closely with our Sales Manager - this is an opportunity to learn a niche industry from an expert - selling high quality, internationally renowned equipment to high profile customers. Previous experience of either internal sales or project management or both working for a technical or engineering company would be advantageous. THE COMPANY: We are the sole UK subsidiary for a large Italian manufacturer of capital equipment selling to the pharmaceutical, food, general industrial manufacturing sectors. Based in Corby, we have a strong reputation throughout the UK and Ireland as experts in our field. PROSPECTS: This role is intended to evolve into a full Sales Manager position in the next 12 to 18 months after full product training at their Head office in Europe and on the job sales training and mentoring in the UK. Working closely and being guided / mentored by our existing Sales Manager will set you up with an excellent career path within our well-paid and high-margin sector. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Technical Sales / Mechanical Sales Engineer / Sales Engineer, Sales Executive, New Business Sales, Business Development Sales, Sales Manager, Project Engineer, Project Manager, Project Executive, Account Manager, Account Executive, Mechanical Engineer, Service Engineer, Technical Sales, Technical Account Manager, Industrial Capital Equipment INTERESTED? Please click apply. You will receive an acknowledgment of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: SP18249, Wallace Hind Selection
Apr 06, 2026
Full time
Are you a credible Sales Executive, Technical Sales, Sales Engineer who's not afraid to pick up the phone and speak to people? This role has business development, account management & project management - based in Corby - with great prospects to grow into a home based, field sales role within 18 to 24 months after extensive product and sales training. Working for the UK sales & service office of a major European manufacturer of packaging machinery selling to the pharmaceutical and food manufacturing markets. BASIC SALARY: Up to £45,000 BENEFITS: Good holiday package rising with service (including Christmas shutdown) Commission on new machine sales. Access to full company benefits package including pension. LOCATION: Corby - office based for the first two years so you must be commutable to Corby. COMMUTABLE LOCATIONS: Kettering, Northampton, Burton Latimer, Wellingborough, Rushden, Thrapston, Oundle, Peterborough, Stamford, Oakham, Leicester, Market Harborough, Lutterworth, Bedford, Rugby, Huntingdon. JOB DESCRIPTION: Sales Executive, Technical Sales, Sales Engineer, Internal Sales, Project Manager Based at our site in Corby, this role is a mix of Projects, Sales and Account Management. Working with and shadowing the Sales Manager, you will develop your skills whilst learning our niche sector and customers. This role will give you opportunities to meet with clients across the UK and Ireland, whilst also receiving world class product training at the manufacturing headquarters in Italy. KEY RESPONSIBILITIES: Sales Executive, Technical Sales, Sales Engineer, Internal Sales, Project Manager Projects: Working as a hub between customers, suppliers and internal contacts to keep everyone informed as to the progress of the manufacture, installation and commissioning of their capital equipment projects Sales: Following up on enquiries, contacting current and lapsed clients, with a focus on proactive business generation - prospecting and canvassing companies across pharmaceutical, food, general industrial to book meetings through our database, self-generated leads, contacts at exhibitions and marketing etc. Account Management: Working with a broad and long standing account base to check they're happy with current projects and establish time lines for future needs. Booking and attending meetings (across the UK and Ireland) to discuss those requirements. PERSON SPECIFICATION: Sales Executive, Technical Sales, Sales Engineer, Internal Sales, Project Manager You've got some kind of technical, engineering, mechanical mindset. This could be from school, work experience or hobbies. Either way, you're not intimidated by mechanical engineering principals. You're good with customers and can be credible. We sell by providing high quality products and offering strong consultancy to our clients. You want to build a career in sales management, project management. Working closely with our Sales Manager - this is an opportunity to learn a niche industry from an expert - selling high quality, internationally renowned equipment to high profile customers. Previous experience of either internal sales or project management or both working for a technical or engineering company would be advantageous. THE COMPANY: We are the sole UK subsidiary for a large Italian manufacturer of capital equipment selling to the pharmaceutical, food, general industrial manufacturing sectors. Based in Corby, we have a strong reputation throughout the UK and Ireland as experts in our field. PROSPECTS: This role is intended to evolve into a full Sales Manager position in the next 12 to 18 months after full product training at their Head office in Europe and on the job sales training and mentoring in the UK. Working closely and being guided / mentored by our existing Sales Manager will set you up with an excellent career path within our well-paid and high-margin sector. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Technical Sales / Mechanical Sales Engineer / Sales Engineer, Sales Executive, New Business Sales, Business Development Sales, Sales Manager, Project Engineer, Project Manager, Project Executive, Account Manager, Account Executive, Mechanical Engineer, Service Engineer, Technical Sales, Technical Account Manager, Industrial Capital Equipment INTERESTED? Please click apply. You will receive an acknowledgment of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: SP18249, Wallace Hind Selection
About Huzzle At Huzzle, we connect exceptional B2B professionals with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike an outsourcing agency, we place you directly with a client where you're hired in house as a valued member of their team. About the Company This opportunity is with a fast growing AI powered Go To Market (GTM) systems company focused on helping modern revenue teams scale efficiently. The company builds automation driven revenue engines that turn market signals into qualified pipeline. Their infrastructure combines AI agents, workflow automation, outbound platforms, and CRM architecture to help growth stage companies ($1M-$100M+ ARR) build systematic competitive advantages without scaling headcount. Job Type: Full time Location: Remote Engagement: Independent Contract Key Responsibilities CRM Architecture & Revenue Systems Own the company's HubSpot CRM architecture end to end including pipelines, lifecycle stages, workflows, custom properties, and reporting. Design scalable revenue data models that align CRM activity with pipeline and revenue outcomes. Define and enforce data standards across the GTM stack including HubSpot, Airtable, outbound tooling, and AI systems. Conduct ongoing CRM audits and maintain data integrity, deduplication, and attribution accuracy. Revenue Analytics & Reporting Build reporting frameworks that track pipeline health, revenue velocity, conversion rates, and retention metrics. Develop dashboards that help leadership understand what's happening in the business in real time. Deliver strategic revenue insights and performance reports to executive leadership. Build client facing analytics dashboards used for operational reviews and strategic decision making. RevOps Consulting & Client Delivery Conduct RevOps assessments and CRM audits for client organizations. Design and implement HubSpot and CRM infrastructure including automation, integrations, and reporting. Operate as a senior RevOps advisor in client engagements, providing guidance on pipeline architecture, analytics, and systems strategy. Develop playbooks and frameworks that enable RevOps delivery to scale. Systems Integration & Automation Build and manage automation workflows using n8n or equivalent integration tools. Connect CRM systems with outbound tools, enrichment platforms, and operational databases. Implement integrations between CRM systems and billing platforms such as Stripe. Use AI tools to automate reporting, data analysis, documentation, and operational workflows. RevOps Practice Development Help build and scale the RevOps practice within the organization. Contribute to hiring and mentoring junior RevOps analysts and operations specialists. Develop internal frameworks and best practices for RevOps service delivery. Core Qualifications Deep HubSpot CRM architecture expertise with experience building systems from the ground up. Proven experience designing revenue pipelines, lifecycle models, and CRM data structures. Hands on experience building integrations using n8n, Zapier, Make, APIs, or webhook based workflows. Strong revenue analytics skills, including pipeline coverage modeling, CAC analysis, and cohort retention analysis. Experience implementing automation driven GTM systems across CRM, outbound tools, and data platforms. Working knowledge of Salesforce CRM, including data models, reporting, and migration planning. Ability to translate complex operational data into clear strategic recommendations. Preferred Experience Experience delivering RevOps consulting or agency style CRM implementations. Hands on production experience with n8n automation workflows. Experience integrating Stripe or billing platforms with CRM systems. Familiarity with AI tools used in operations workflows (e.g., AI assisted reporting, workflow automation, documentation generation). Experience hiring or mentoring RevOps analysts or CRM administrators. Fully Remote: Work from anywhere with international teams Career Growth: Join companies in SaaS, MarTech, and B2B services Peer Community: Connect with high performing sales professionals in our network Ongoing Support: Receive guidance from Huzzle before and after placement
Apr 06, 2026
Full time
About Huzzle At Huzzle, we connect exceptional B2B professionals with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike an outsourcing agency, we place you directly with a client where you're hired in house as a valued member of their team. About the Company This opportunity is with a fast growing AI powered Go To Market (GTM) systems company focused on helping modern revenue teams scale efficiently. The company builds automation driven revenue engines that turn market signals into qualified pipeline. Their infrastructure combines AI agents, workflow automation, outbound platforms, and CRM architecture to help growth stage companies ($1M-$100M+ ARR) build systematic competitive advantages without scaling headcount. Job Type: Full time Location: Remote Engagement: Independent Contract Key Responsibilities CRM Architecture & Revenue Systems Own the company's HubSpot CRM architecture end to end including pipelines, lifecycle stages, workflows, custom properties, and reporting. Design scalable revenue data models that align CRM activity with pipeline and revenue outcomes. Define and enforce data standards across the GTM stack including HubSpot, Airtable, outbound tooling, and AI systems. Conduct ongoing CRM audits and maintain data integrity, deduplication, and attribution accuracy. Revenue Analytics & Reporting Build reporting frameworks that track pipeline health, revenue velocity, conversion rates, and retention metrics. Develop dashboards that help leadership understand what's happening in the business in real time. Deliver strategic revenue insights and performance reports to executive leadership. Build client facing analytics dashboards used for operational reviews and strategic decision making. RevOps Consulting & Client Delivery Conduct RevOps assessments and CRM audits for client organizations. Design and implement HubSpot and CRM infrastructure including automation, integrations, and reporting. Operate as a senior RevOps advisor in client engagements, providing guidance on pipeline architecture, analytics, and systems strategy. Develop playbooks and frameworks that enable RevOps delivery to scale. Systems Integration & Automation Build and manage automation workflows using n8n or equivalent integration tools. Connect CRM systems with outbound tools, enrichment platforms, and operational databases. Implement integrations between CRM systems and billing platforms such as Stripe. Use AI tools to automate reporting, data analysis, documentation, and operational workflows. RevOps Practice Development Help build and scale the RevOps practice within the organization. Contribute to hiring and mentoring junior RevOps analysts and operations specialists. Develop internal frameworks and best practices for RevOps service delivery. Core Qualifications Deep HubSpot CRM architecture expertise with experience building systems from the ground up. Proven experience designing revenue pipelines, lifecycle models, and CRM data structures. Hands on experience building integrations using n8n, Zapier, Make, APIs, or webhook based workflows. Strong revenue analytics skills, including pipeline coverage modeling, CAC analysis, and cohort retention analysis. Experience implementing automation driven GTM systems across CRM, outbound tools, and data platforms. Working knowledge of Salesforce CRM, including data models, reporting, and migration planning. Ability to translate complex operational data into clear strategic recommendations. Preferred Experience Experience delivering RevOps consulting or agency style CRM implementations. Hands on production experience with n8n automation workflows. Experience integrating Stripe or billing platforms with CRM systems. Familiarity with AI tools used in operations workflows (e.g., AI assisted reporting, workflow automation, documentation generation). Experience hiring or mentoring RevOps analysts or CRM administrators. Fully Remote: Work from anywhere with international teams Career Growth: Join companies in SaaS, MarTech, and B2B services Peer Community: Connect with high performing sales professionals in our network Ongoing Support: Receive guidance from Huzzle before and after placement
Lightspeed Retail is seeking an experienced and visionary Head of Design to lead our product design organization. This pivotal role will be responsible for defining and executing the design strategy across our entire suite of retail products, ensuring a cohesive, intuitive, and delightful user experience. You will build, mentor, and inspire a world class team of product designers, fostering a culture of innovation, collaboration, and user centricity. This role requires a strategic thinker with a strong design thinking background, capable of translating complex business needs into elegant and impactful design solutions. As our Head of Product Design for Retail, you'll be instrumental in shaping the entire Lightspeed Retail experience ecosystem, encompassing Wholesale, In store Selling, and Online channels. Your leadership will ensure a cohesive, seamless, and highly competitive experience that directly impacts merchants in the real world, empowering them to build thriving businesses. You'll set the strategic design vision for our Retail products and be accountable for your team's collective performance and delivery. Eligible candidates must be based in eastern Canada or the United States. What you'll be doing: Global Design Leadership & Vision: Lead, mentor, and empower a diverse team of product designers across North America, EMEA, and APAC. Define and champion the overall design vision and strategy for Lightspeed Retail products, ensuring alignment with business objectives and user needs across our entire product portfolio, including those with AI driven features. Empowering Autonomous Teams: Foster an environment where designers embedded in highly autonomous product teams ("squads") can collaborate effectively through both synchronous and asynchronous methods, driving design quality and efficiency. User Experience Excellence: Oversee the end to end design process, from research and ideation to prototyping, testing, and implementation, ensuring an exceptional user experience across all touchpoints. Strategic Cross Functional Partnership: Serve as an equal partner to senior leaders in Product and Engineering, influencing product strategy and collaborating deeply to build innovative products that customers love and are willing to invest in, including those leveraging AI. Cultivating a Culture of Innovation: Instill and amplify a culture of innovation within the Design team and across the organization, actively identifying and celebrating groundbreaking ideas-especially those that explore the frontiers of AI in user experience. Partner with Design System: Facilitate healthy contribution to the Design System, ensuring its growth accommodates new interaction patterns and components required for AI driven experiences, in close partnership with Engineering. User Research & Insights: Advocate for and drive user research initiatives to deeply understand customer needs, behaviours, and pain points, translating insights into actionable design improvements. Building Organizational Trust & Advocacy: Develop strong, trusted relationships across the entire organization, leveraging your influence and industry connections to advocate for the design team and champion the value of design thinking, particularly in the context of intelligent systems. What you need to bring: We are looking for a seasoned design leader who is passionate about user experience, team development, and the transformative potential of technology. You should have: Extensive Product Design Expertise, Mentorship & Holistic Thinking: At least 12+ years of practical, in house product and/or consumer facing UX/UI and visual design experience, with a minimum of 7+ years in a people management role on a Design team. You'll demonstrate an eagerness and ability to work across all digital, AI powered, and, where applicable, physical manifestations of what we design, ensuring cohesive and intuitive experiences. Enterprise advocacy and influence, especially within technology driven sectors, is highly preferred. You should also possess a passion for mentoring executives, product managers, and engineers to deliver truly user centered solutions, particularly as they integrate and leverage AI. Acute Empathy & Self Awareness: A deep understanding of human behaviour and needs, coupled with profound empathy for both our customers (and their relationship with AI) and your team's goals. Evolutionary Technology Perspective: A tenured, forward thinking perspective on technology, product development, and design practices, with a specific understanding of the evolving landscape and implications of Artificial Intelligence. Applied Service Design: Demonstrated experience with service design practices and a commitment to continuously evolving your design process to encompass end to end user journeys that may include AI interactions. Exceptional Communication & Visualization: Outstanding communication and data visualization skills. You can eloquently articulate design decisions, bring internal stakeholders on your design journey, and concisely support your recommendations, especially when explaining complex AI interactions and their impact. Technical Design Proficiency: Expert proficiency in Figma, a strong understanding of Storybook, and a demonstrated ability to quickly adapt to and leverage new tools and technologies relevant to modern product design and AI integration. Portfolio: A strong portfolio demonstrating exceptional UX/UI design skills, strategic thinking, and successful product launches. Education: Bachelor's degree in Design, Human Computer Interaction, or a related field; Master's degree preferred. Benefits We know that people are more than what's on their CV. If you're unsure that you have the right profile for the role, hit the 'Apply' button and give it a try! A flexible work environment that empowers you to do your best work A culture that celebrates performance The chance to make an impact in a team that's big enough for career growth, but lean enough to make your voice heard Career defining opportunities Additional Benefits Flexible paid time off and remote work policies Equity options, because this is your company too Contributions to your pension plan. Your future matters Training opportunities to grow your skills and career Health and wellness credit so you feel your best Time off to volunteer and give back to your community Interest groups, employee led networks, social committees to sponsored sports teams Computer purchase programme to get your personal MacBook Enhanced parental leave to support growing families Fuel your growth. Find your people. At Lightspeed, your growth is our priority. We invest in you with continuous learning opportunities, global mobility and benefits designed to support you-all within a driven, diverse and inclusive team that's passionate about empowering our communities. Where to from here? Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you're proud to come to every day. For a glimpse into our world check out our career page here . Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal's gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs. Who we are Powering the businesses that are the backbone of the global economy, Lightspeed's one stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks. Founded in Montréal, Canada in 2005, Lightspeed is dual listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries. To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes. Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of this selection process.
Apr 06, 2026
Full time
Lightspeed Retail is seeking an experienced and visionary Head of Design to lead our product design organization. This pivotal role will be responsible for defining and executing the design strategy across our entire suite of retail products, ensuring a cohesive, intuitive, and delightful user experience. You will build, mentor, and inspire a world class team of product designers, fostering a culture of innovation, collaboration, and user centricity. This role requires a strategic thinker with a strong design thinking background, capable of translating complex business needs into elegant and impactful design solutions. As our Head of Product Design for Retail, you'll be instrumental in shaping the entire Lightspeed Retail experience ecosystem, encompassing Wholesale, In store Selling, and Online channels. Your leadership will ensure a cohesive, seamless, and highly competitive experience that directly impacts merchants in the real world, empowering them to build thriving businesses. You'll set the strategic design vision for our Retail products and be accountable for your team's collective performance and delivery. Eligible candidates must be based in eastern Canada or the United States. What you'll be doing: Global Design Leadership & Vision: Lead, mentor, and empower a diverse team of product designers across North America, EMEA, and APAC. Define and champion the overall design vision and strategy for Lightspeed Retail products, ensuring alignment with business objectives and user needs across our entire product portfolio, including those with AI driven features. Empowering Autonomous Teams: Foster an environment where designers embedded in highly autonomous product teams ("squads") can collaborate effectively through both synchronous and asynchronous methods, driving design quality and efficiency. User Experience Excellence: Oversee the end to end design process, from research and ideation to prototyping, testing, and implementation, ensuring an exceptional user experience across all touchpoints. Strategic Cross Functional Partnership: Serve as an equal partner to senior leaders in Product and Engineering, influencing product strategy and collaborating deeply to build innovative products that customers love and are willing to invest in, including those leveraging AI. Cultivating a Culture of Innovation: Instill and amplify a culture of innovation within the Design team and across the organization, actively identifying and celebrating groundbreaking ideas-especially those that explore the frontiers of AI in user experience. Partner with Design System: Facilitate healthy contribution to the Design System, ensuring its growth accommodates new interaction patterns and components required for AI driven experiences, in close partnership with Engineering. User Research & Insights: Advocate for and drive user research initiatives to deeply understand customer needs, behaviours, and pain points, translating insights into actionable design improvements. Building Organizational Trust & Advocacy: Develop strong, trusted relationships across the entire organization, leveraging your influence and industry connections to advocate for the design team and champion the value of design thinking, particularly in the context of intelligent systems. What you need to bring: We are looking for a seasoned design leader who is passionate about user experience, team development, and the transformative potential of technology. You should have: Extensive Product Design Expertise, Mentorship & Holistic Thinking: At least 12+ years of practical, in house product and/or consumer facing UX/UI and visual design experience, with a minimum of 7+ years in a people management role on a Design team. You'll demonstrate an eagerness and ability to work across all digital, AI powered, and, where applicable, physical manifestations of what we design, ensuring cohesive and intuitive experiences. Enterprise advocacy and influence, especially within technology driven sectors, is highly preferred. You should also possess a passion for mentoring executives, product managers, and engineers to deliver truly user centered solutions, particularly as they integrate and leverage AI. Acute Empathy & Self Awareness: A deep understanding of human behaviour and needs, coupled with profound empathy for both our customers (and their relationship with AI) and your team's goals. Evolutionary Technology Perspective: A tenured, forward thinking perspective on technology, product development, and design practices, with a specific understanding of the evolving landscape and implications of Artificial Intelligence. Applied Service Design: Demonstrated experience with service design practices and a commitment to continuously evolving your design process to encompass end to end user journeys that may include AI interactions. Exceptional Communication & Visualization: Outstanding communication and data visualization skills. You can eloquently articulate design decisions, bring internal stakeholders on your design journey, and concisely support your recommendations, especially when explaining complex AI interactions and their impact. Technical Design Proficiency: Expert proficiency in Figma, a strong understanding of Storybook, and a demonstrated ability to quickly adapt to and leverage new tools and technologies relevant to modern product design and AI integration. Portfolio: A strong portfolio demonstrating exceptional UX/UI design skills, strategic thinking, and successful product launches. Education: Bachelor's degree in Design, Human Computer Interaction, or a related field; Master's degree preferred. Benefits We know that people are more than what's on their CV. If you're unsure that you have the right profile for the role, hit the 'Apply' button and give it a try! A flexible work environment that empowers you to do your best work A culture that celebrates performance The chance to make an impact in a team that's big enough for career growth, but lean enough to make your voice heard Career defining opportunities Additional Benefits Flexible paid time off and remote work policies Equity options, because this is your company too Contributions to your pension plan. Your future matters Training opportunities to grow your skills and career Health and wellness credit so you feel your best Time off to volunteer and give back to your community Interest groups, employee led networks, social committees to sponsored sports teams Computer purchase programme to get your personal MacBook Enhanced parental leave to support growing families Fuel your growth. Find your people. At Lightspeed, your growth is our priority. We invest in you with continuous learning opportunities, global mobility and benefits designed to support you-all within a driven, diverse and inclusive team that's passionate about empowering our communities. Where to from here? Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you're proud to come to every day. For a glimpse into our world check out our career page here . Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal's gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs. Who we are Powering the businesses that are the backbone of the global economy, Lightspeed's one stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks. Founded in Montréal, Canada in 2005, Lightspeed is dual listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries. To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes. Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of this selection process.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire HR Advisor About the role Reporting to the Team Lead, you will act as the functional lead for the Associate Support Service, ensuring the day-to-day operation runs smoothly and consistently. Whilst this is an individual contributor role, you will be responsible for coordinating the team's workload through daily stand-ups and case prioritisation. You will serve as the primary point of contact for high-profile escalations, collaborating with key HR stakeholders to resolve complex issues and ensure business-critical processes. The ideal candidate will possess exceptional organisational and influencing skills, a meticulous eye for detail, and a passion for delivering a seamless associate experience within a fast-paced environment. What you'll do Manage the day-to-day Associate Support Service Function, including running the Daily Stand Up to raise/share updates for consistency, manage visual updates, and prioritise and allocate cases. Act as the single point of contact for the management of high-profile or escalated cases, working with key stakeholders (e.g. AR and HRBPs) for support and resolution. Ensure business critical processes are delivered to the highest standard within deadlines. These processes include SM&CR, Promotion contracts, Open Enrolment, Hybrid Reporting, Open Ended Absence Process, and Visa and Immigration tasks. Meet case management SLAs (1 day for high cases, 3 days for all other cases). Ensure a high standard of associate experience by monitoring CSAT comments and results, acting upon them, and preparing information for and running PBS Sessions. Ensure fair and appropriate allocation of work and tasks among team members and work with the Team Lead on team upskilling. Ownership for unholding the Associate Support controls. Ensure process and policy adherence by collaborating with the policy manager to guarantee correct guidance is provided to associates. This includes flagging inaccurate policy/One Place information or broken links that require updates. Provide accurate and timely reporting of issues (e.g.change in case volume, increase in specific queries). Ensure LWIs (Local Work Instructions) are accurate and reflect implemented process changes (e.g. updating LWIs for ADP changes, retiring unnecessary LWIs like compassionate leave). Be a system expert in Workday and Salesforce, serving as a point of contact to flag issues to the technical lead and ensuring the team receives correct training when system changes are implemented. Create keying guides to reflect process changes. What We're Looking For Existing HR experience/qualification. Experience in, and demonstrable passion for, outstanding customer service and a commitment to high quality output. Experience overseeing a team or process. Experience of working to deadlines, and managing stakeholders. Exceptional written and verbal communication skills with a talent for delivering complex information in a clear, concise, and understandable manner Effective questioning skills to help get to the core of the associate's question. Organised, diligent, focused, and able to manage your own caseload, meet agreed service levels, and escalate when appropriate. Attention to detail to minimise the risk of errors that adversely impact associates. The willingness to challenge the status quo and identify/drive improvement opportunities that enhance the associate experience. Technical and system confidence. Where and how you'll work This is a permanent position based in our Nottingham offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Apr 06, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire HR Advisor About the role Reporting to the Team Lead, you will act as the functional lead for the Associate Support Service, ensuring the day-to-day operation runs smoothly and consistently. Whilst this is an individual contributor role, you will be responsible for coordinating the team's workload through daily stand-ups and case prioritisation. You will serve as the primary point of contact for high-profile escalations, collaborating with key HR stakeholders to resolve complex issues and ensure business-critical processes. The ideal candidate will possess exceptional organisational and influencing skills, a meticulous eye for detail, and a passion for delivering a seamless associate experience within a fast-paced environment. What you'll do Manage the day-to-day Associate Support Service Function, including running the Daily Stand Up to raise/share updates for consistency, manage visual updates, and prioritise and allocate cases. Act as the single point of contact for the management of high-profile or escalated cases, working with key stakeholders (e.g. AR and HRBPs) for support and resolution. Ensure business critical processes are delivered to the highest standard within deadlines. These processes include SM&CR, Promotion contracts, Open Enrolment, Hybrid Reporting, Open Ended Absence Process, and Visa and Immigration tasks. Meet case management SLAs (1 day for high cases, 3 days for all other cases). Ensure a high standard of associate experience by monitoring CSAT comments and results, acting upon them, and preparing information for and running PBS Sessions. Ensure fair and appropriate allocation of work and tasks among team members and work with the Team Lead on team upskilling. Ownership for unholding the Associate Support controls. Ensure process and policy adherence by collaborating with the policy manager to guarantee correct guidance is provided to associates. This includes flagging inaccurate policy/One Place information or broken links that require updates. Provide accurate and timely reporting of issues (e.g.change in case volume, increase in specific queries). Ensure LWIs (Local Work Instructions) are accurate and reflect implemented process changes (e.g. updating LWIs for ADP changes, retiring unnecessary LWIs like compassionate leave). Be a system expert in Workday and Salesforce, serving as a point of contact to flag issues to the technical lead and ensuring the team receives correct training when system changes are implemented. Create keying guides to reflect process changes. What We're Looking For Existing HR experience/qualification. Experience in, and demonstrable passion for, outstanding customer service and a commitment to high quality output. Experience overseeing a team or process. Experience of working to deadlines, and managing stakeholders. Exceptional written and verbal communication skills with a talent for delivering complex information in a clear, concise, and understandable manner Effective questioning skills to help get to the core of the associate's question. Organised, diligent, focused, and able to manage your own caseload, meet agreed service levels, and escalate when appropriate. Attention to detail to minimise the risk of errors that adversely impact associates. The willingness to challenge the status quo and identify/drive improvement opportunities that enhance the associate experience. Technical and system confidence. Where and how you'll work This is a permanent position based in our Nottingham offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
