Reevr Talent Ltd
Letchworth Garden City, Hertfordshire
Composite Manufacturing Engineer On-site 5 days a week Salary: £50,000 £65,000 NO sponsorship available This company DOES NOT offer sponsorship you MUST have full right to work in the UK. The successful applicant will be required to undergo Security Clearance, which requires having lived in the UK continuously and not having spent more than 90 days outside the UK in the past 5 years. An exciting opportunity is available for a Composite Manufacturing Engineer to join a highly respected advanced manufacturing environment, supporting the production and industrialisation of high-performance composite components used in critical engineering applications. As a Composite Manufacturing Engineer, you will play a key technical role in driving manufacturing excellence, improving processes, and supporting new product introduction activities within a collaborative engineering team. This Composite Manufacturing Engineer position is ideal for someone who enjoys solving complex manufacturing challenges and taking ownership of continuous improvement initiatives. This Composite Manufacturing Engineer role offers the chance to work across cutting-edge composite technologies and contribute directly to product quality, performance, and manufacturing efficiency. You will act as a technical point of contact for internal teams and customers, ensuring manufacturing solutions are robust, scalable, and aligned with a zero-defect mindset. Role Responsibilities As a Composite Manufacturing Engineer, you will: Lead the development of composite processing techniques and assembly strategies for specialised, high-integrity components Provide technical leadership across new and existing programmes, including direct customer interaction Drive manufacturing improvements aligned with right-first-time and defect prevention principles Use data-driven problem solving to identify root causes and implement corrective actions Create and maintain clear work instructions covering the full manufacturing process from lay-up through to final assembly and finishing Lead continuous improvement activities focused on waste reduction and efficiency gains Create, review and maintain BOMs and routings within an ERP system Define, specify and approve tooling for moulding and assembly processes Lead PFMEA activities and ensure robust control plans are implemented across product lines Act as the technical focal point for NPI and wider engineering project activities Skills, Knowledge & Experience Strong experience within composite manufacturing processes, including pre-preg (autoclave and out-of-autoclave) and RTM Knowledge of composite material testing methods (advantageous) Strong problem-solving capability using structured techniques such as root cause analysis Engineering qualification to HND level or equivalent, or relevant apprenticeship with substantial industry experience Strong analytical, organisational and communication skills Ability to work independently while supporting and influencing a wider operations and engineering team
May 15, 2026
Full time
Composite Manufacturing Engineer On-site 5 days a week Salary: £50,000 £65,000 NO sponsorship available This company DOES NOT offer sponsorship you MUST have full right to work in the UK. The successful applicant will be required to undergo Security Clearance, which requires having lived in the UK continuously and not having spent more than 90 days outside the UK in the past 5 years. An exciting opportunity is available for a Composite Manufacturing Engineer to join a highly respected advanced manufacturing environment, supporting the production and industrialisation of high-performance composite components used in critical engineering applications. As a Composite Manufacturing Engineer, you will play a key technical role in driving manufacturing excellence, improving processes, and supporting new product introduction activities within a collaborative engineering team. This Composite Manufacturing Engineer position is ideal for someone who enjoys solving complex manufacturing challenges and taking ownership of continuous improvement initiatives. This Composite Manufacturing Engineer role offers the chance to work across cutting-edge composite technologies and contribute directly to product quality, performance, and manufacturing efficiency. You will act as a technical point of contact for internal teams and customers, ensuring manufacturing solutions are robust, scalable, and aligned with a zero-defect mindset. Role Responsibilities As a Composite Manufacturing Engineer, you will: Lead the development of composite processing techniques and assembly strategies for specialised, high-integrity components Provide technical leadership across new and existing programmes, including direct customer interaction Drive manufacturing improvements aligned with right-first-time and defect prevention principles Use data-driven problem solving to identify root causes and implement corrective actions Create and maintain clear work instructions covering the full manufacturing process from lay-up through to final assembly and finishing Lead continuous improvement activities focused on waste reduction and efficiency gains Create, review and maintain BOMs and routings within an ERP system Define, specify and approve tooling for moulding and assembly processes Lead PFMEA activities and ensure robust control plans are implemented across product lines Act as the technical focal point for NPI and wider engineering project activities Skills, Knowledge & Experience Strong experience within composite manufacturing processes, including pre-preg (autoclave and out-of-autoclave) and RTM Knowledge of composite material testing methods (advantageous) Strong problem-solving capability using structured techniques such as root cause analysis Engineering qualification to HND level or equivalent, or relevant apprenticeship with substantial industry experience Strong analytical, organisational and communication skills Ability to work independently while supporting and influencing a wider operations and engineering team
Ernest Gordon Recruitment
Burton-on-trent, Staffordshire
Maintenance Engineer (Food / Multiskilled) £45,000 - £52,000 + Bonus + 24 days holiday + Defined Career Path & Progression + Company Vehicle Burton-on-Trent / Leicester Are you an experienced multiskilled Maintenance Engineer from a food, FMCG or manufacturing background looking to work for a global business where you take ownership of equipment reliability across production sites in Burton and Leice click apply for full job details
May 15, 2026
Full time
Maintenance Engineer (Food / Multiskilled) £45,000 - £52,000 + Bonus + 24 days holiday + Defined Career Path & Progression + Company Vehicle Burton-on-Trent / Leicester Are you an experienced multiskilled Maintenance Engineer from a food, FMCG or manufacturing background looking to work for a global business where you take ownership of equipment reliability across production sites in Burton and Leice click apply for full job details
Job Description: Territory: Northern England & Scotland £39,000 - £40,000 base salary plus bonus up to £7,000-£15,000 + Company car & Exceptional Benefits Mon -Fri 37.5 Hrs per week Why Join Us? At Royal Canin, we are passionate about making a better world for pets. We are a global leader in pet health nutrition, and our belief in the importance of science-based, tailored nutrition is at the heart of everything we do. We are looking for a driven and dynamic Digital Services Business Manager to join our Pet Professional team and help us transform the future of pet health. If you are ready to take on a challenging and rewarding role and have a genuine passion for improving the lives of pets through technology, we would love to hear from you. The Role This is a field based role with a large and varied territory covering Northern England and Scotland. The area spans the Northeast, Yorkshire & the Humber, and parts of the Northwest, extending across Scotland including the Central Belt, Borders, Highlands and Islands. We are seeking a Digital Services Business Manager (DSBM) to spearhead the growth and adoption of our innovative digital recommendation services within the veterinary community. In this pivotal role, you will be responsible for recruiting veterinary clinics to our digital platforms, driving product recommendations, and ensuring our partners are engaged and proficient with Royal Canin's digital tools. You will be a key driver in building collaborative, long-lasting relationships with veterinary clinics and hospitals, acting as the primary point of contact for our digital services. This is a fantastic opportunity to make a significant impact on pet health by bridging the gap between digital innovation and clinical practice. Exciting opportunities to engage with pet professionals and enthusiasts at 2-3 key industry events per year (some weekend work involved) What's in it for you? This is a key role within a collaborative and forward-thinking team, offering the chance to be at the forefront of digital transformation in the pet health sector. You will be instrumental in driving a strategy that follows the pet owner's journey and strengthens clinical recommendations for Royal Canin's nutritional solutions. Private healthcare + equal parental leave Generous pension (up to 9% contribution) Life assurance (4x salary) EV salary sacrifice scheme Gym membership & wellbeing support Annual leave starting at 24 days, rising to 32 with service What We're Looking For Proactive and results-driven individual with a passion for digital technology and the veterinary industry. Professional qualification in IT, science, or a related field. Knowledge and experience working with digital systems. Strong planning and problem-solving abilities, with a customer-focused mindset. Skills: Strong presentation, communication and IT skills (proficient in Microsoft Word, Excel, PowerPoint etc.) to support effective sales analysis and management of the territory Driver's License: A clean driving record is required. Desirable experience: Proven track record in sales or account management. In-depth knowledge or direct experience of the veterinary industry. Key Responsibilities Identify and prospect new business opportunities to expand our digital footprint. Drive the recruitment of veterinary clinics to our digital recommendation service and increase the use of our digital platforms. Educate and train veterinary staff on the functionality and benefits of our digital systems to ensure continued engagement and success. Effectively manage a territory of up to 750 accounts, including independent and corporate veterinary clinics, hospitals, and charities. Collaborate closely with internal teams, including Veterinary Business Managers, Marketing, and Key Accounts, to deliver a seamless customer experience and achieve business objectives. Represent Royal Canin at trade shows, seminars, and conferences, acting as a brand ambassador. Gather and report on market intelligence, including competitor activity and customer feedback, to help shape our strategy. What You Can Expect from Mars Work alongside 130,000+ Associates worldwide guided by our Five Principles Be part of a purpose-driven company shaping "the world we want tomorrow" Access world-class training & development from day one Join a company with an industry-leading salary and benefits package
May 15, 2026
Full time
Job Description: Territory: Northern England & Scotland £39,000 - £40,000 base salary plus bonus up to £7,000-£15,000 + Company car & Exceptional Benefits Mon -Fri 37.5 Hrs per week Why Join Us? At Royal Canin, we are passionate about making a better world for pets. We are a global leader in pet health nutrition, and our belief in the importance of science-based, tailored nutrition is at the heart of everything we do. We are looking for a driven and dynamic Digital Services Business Manager to join our Pet Professional team and help us transform the future of pet health. If you are ready to take on a challenging and rewarding role and have a genuine passion for improving the lives of pets through technology, we would love to hear from you. The Role This is a field based role with a large and varied territory covering Northern England and Scotland. The area spans the Northeast, Yorkshire & the Humber, and parts of the Northwest, extending across Scotland including the Central Belt, Borders, Highlands and Islands. We are seeking a Digital Services Business Manager (DSBM) to spearhead the growth and adoption of our innovative digital recommendation services within the veterinary community. In this pivotal role, you will be responsible for recruiting veterinary clinics to our digital platforms, driving product recommendations, and ensuring our partners are engaged and proficient with Royal Canin's digital tools. You will be a key driver in building collaborative, long-lasting relationships with veterinary clinics and hospitals, acting as the primary point of contact for our digital services. This is a fantastic opportunity to make a significant impact on pet health by bridging the gap between digital innovation and clinical practice. Exciting opportunities to engage with pet professionals and enthusiasts at 2-3 key industry events per year (some weekend work involved) What's in it for you? This is a key role within a collaborative and forward-thinking team, offering the chance to be at the forefront of digital transformation in the pet health sector. You will be instrumental in driving a strategy that follows the pet owner's journey and strengthens clinical recommendations for Royal Canin's nutritional solutions. Private healthcare + equal parental leave Generous pension (up to 9% contribution) Life assurance (4x salary) EV salary sacrifice scheme Gym membership & wellbeing support Annual leave starting at 24 days, rising to 32 with service What We're Looking For Proactive and results-driven individual with a passion for digital technology and the veterinary industry. Professional qualification in IT, science, or a related field. Knowledge and experience working with digital systems. Strong planning and problem-solving abilities, with a customer-focused mindset. Skills: Strong presentation, communication and IT skills (proficient in Microsoft Word, Excel, PowerPoint etc.) to support effective sales analysis and management of the territory Driver's License: A clean driving record is required. Desirable experience: Proven track record in sales or account management. In-depth knowledge or direct experience of the veterinary industry. Key Responsibilities Identify and prospect new business opportunities to expand our digital footprint. Drive the recruitment of veterinary clinics to our digital recommendation service and increase the use of our digital platforms. Educate and train veterinary staff on the functionality and benefits of our digital systems to ensure continued engagement and success. Effectively manage a territory of up to 750 accounts, including independent and corporate veterinary clinics, hospitals, and charities. Collaborate closely with internal teams, including Veterinary Business Managers, Marketing, and Key Accounts, to deliver a seamless customer experience and achieve business objectives. Represent Royal Canin at trade shows, seminars, and conferences, acting as a brand ambassador. Gather and report on market intelligence, including competitor activity and customer feedback, to help shape our strategy. What You Can Expect from Mars Work alongside 130,000+ Associates worldwide guided by our Five Principles Be part of a purpose-driven company shaping "the world we want tomorrow" Access world-class training & development from day one Join a company with an industry-leading salary and benefits package
Job Description: Territory area: Inverness- Perth- Dundee-Shetland £38,000 - £40,000 base salary plus bonus up to £7,000-£15,000 + Company car & Exceptional Benefits Mon -Fri 37.5 Hrs per week Why Join Us? Are you passionate about animal health and nutrition? Ready to make a difference in veterinary practices? At Royal Canin, we're looking for a dynamic veterinary business manager to drive sales growth and enhance the well-being of pets through nutritional recommendations. The Role The primary purpose of this position is to be responsible for delivering territory sales growth and securing the clinical recommendation of Royal Canin products in line with the veterinary pillar strategy. Exciting opportunities to engage with pet professionals and enthusiasts at 2-3 key industry events per year (some weekend work involved) What's in it for you? Private healthcare + equal parental leave Generous pension (up to 9% contribution) Life assurance (4x salary) EV salary sacrifice scheme Gym membership & wellbeing support Annual leave starting at 24 days, rising to 32 with service What We're Looking For Sales Enthusiasm: Proven sales experience or a strong desire to learn and achieve. Nutritional Savvy: Confidence in understanding and presenting nutritional information. Skills: Strong presentation, communication and IT skills (proficient in Microsoft Word, Excel, PowerPoint etc.) to support effective sales analysis and management of the territory Driver's License: A clean driving record is required. Direct Experience: In related companies or working within the veterinary industry preferable Key Responsibilities Ignite Growth: Achieve sales goals by utilizing your strong selling skills to meet the unique needs of veterinary clinics. Build Relationships: Develop and nurture partnerships with key clinic individuals, identifying new opportunities to recommend our premium therapeutic diets. Educate: Veterinary staff on nutrition by being an expert in veterinary product knowledge and utilising available training tools Collaborate & Innovate: Work closely with your team and contribute valuable customer insights to shape strategies that benefit both clinics and pet owners. Engage & Educate: Participate in trade shows and conferences, delivering impactful training on nutritional benefits to support clinics. Stay Organized: Manage weekly reporting and maintain activity logs to keep your initiatives on track, including pre-call planning with defined objectives and delivery of sales coverage model objectives (frequency of visits, level of service etc.) What You Can Expect from Mars Work alongside 130,000+ Associates worldwide guided by our Five Principles Be part of a purpose-driven company shaping "the world we want tomorrow" Access world-class training & development from day one Join a company with an industry-leading salary and benefits package
May 15, 2026
Full time
Job Description: Territory area: Inverness- Perth- Dundee-Shetland £38,000 - £40,000 base salary plus bonus up to £7,000-£15,000 + Company car & Exceptional Benefits Mon -Fri 37.5 Hrs per week Why Join Us? Are you passionate about animal health and nutrition? Ready to make a difference in veterinary practices? At Royal Canin, we're looking for a dynamic veterinary business manager to drive sales growth and enhance the well-being of pets through nutritional recommendations. The Role The primary purpose of this position is to be responsible for delivering territory sales growth and securing the clinical recommendation of Royal Canin products in line with the veterinary pillar strategy. Exciting opportunities to engage with pet professionals and enthusiasts at 2-3 key industry events per year (some weekend work involved) What's in it for you? Private healthcare + equal parental leave Generous pension (up to 9% contribution) Life assurance (4x salary) EV salary sacrifice scheme Gym membership & wellbeing support Annual leave starting at 24 days, rising to 32 with service What We're Looking For Sales Enthusiasm: Proven sales experience or a strong desire to learn and achieve. Nutritional Savvy: Confidence in understanding and presenting nutritional information. Skills: Strong presentation, communication and IT skills (proficient in Microsoft Word, Excel, PowerPoint etc.) to support effective sales analysis and management of the territory Driver's License: A clean driving record is required. Direct Experience: In related companies or working within the veterinary industry preferable Key Responsibilities Ignite Growth: Achieve sales goals by utilizing your strong selling skills to meet the unique needs of veterinary clinics. Build Relationships: Develop and nurture partnerships with key clinic individuals, identifying new opportunities to recommend our premium therapeutic diets. Educate: Veterinary staff on nutrition by being an expert in veterinary product knowledge and utilising available training tools Collaborate & Innovate: Work closely with your team and contribute valuable customer insights to shape strategies that benefit both clinics and pet owners. Engage & Educate: Participate in trade shows and conferences, delivering impactful training on nutritional benefits to support clinics. Stay Organized: Manage weekly reporting and maintain activity logs to keep your initiatives on track, including pre-call planning with defined objectives and delivery of sales coverage model objectives (frequency of visits, level of service etc.) What You Can Expect from Mars Work alongside 130,000+ Associates worldwide guided by our Five Principles Be part of a purpose-driven company shaping "the world we want tomorrow" Access world-class training & development from day one Join a company with an industry-leading salary and benefits package
Job Description: Territory area: Inverness- Perth- Dundee-Shetland £38,000 - £40,000 base salary plus bonus up to £7,000-£15,000 + Company car & Exceptional Benefits Mon -Fri 37.5 Hrs per week Why Join Us? Are you passionate about animal health and nutrition? Ready to make a difference in veterinary practices? At Royal Canin, we're looking for a dynamic veterinary business manager to drive sales growth and enhance the well-being of pets through nutritional recommendations. The Role The primary purpose of this position is to be responsible for delivering territory sales growth and securing the clinical recommendation of Royal Canin products in line with the veterinary pillar strategy. Exciting opportunities to engage with pet professionals and enthusiasts at 2-3 key industry events per year (some weekend work involved) What's in it for you? Private healthcare + equal parental leave Generous pension (up to 9% contribution) Life assurance (4x salary) EV salary sacrifice scheme Gym membership & wellbeing support Annual leave starting at 24 days, rising to 32 with service What We're Looking For Sales Enthusiasm: Proven sales experience or a strong desire to learn and achieve. Nutritional Savvy: Confidence in understanding and presenting nutritional information. Skills: Strong presentation, communication and IT skills (proficient in Microsoft Word, Excel, PowerPoint etc.) to support effective sales analysis and management of the territory Driver's License: A clean driving record is required. Direct Experience: In related companies or working within the veterinary industry preferable Key Responsibilities Ignite Growth: Achieve sales goals by utilizing your strong selling skills to meet the unique needs of veterinary clinics. Build Relationships: Develop and nurture partnerships with key clinic individuals, identifying new opportunities to recommend our premium therapeutic diets. Educate: Veterinary staff on nutrition by being an expert in veterinary product knowledge and utilising available training tools Collaborate & Innovate: Work closely with your team and contribute valuable customer insights to shape strategies that benefit both clinics and pet owners. Engage & Educate: Participate in trade shows and conferences, delivering impactful training on nutritional benefits to support clinics. Stay Organized: Manage weekly reporting and maintain activity logs to keep your initiatives on track, including pre-call planning with defined objectives and delivery of sales coverage model objectives (frequency of visits, level of service etc.) What You Can Expect from Mars Work alongside 130,000+ Associates worldwide guided by our Five Principles Be part of a purpose-driven company shaping "the world we want tomorrow" Access world-class training & development from day one Join a company with an industry-leading salary and benefits package
May 15, 2026
Full time
Job Description: Territory area: Inverness- Perth- Dundee-Shetland £38,000 - £40,000 base salary plus bonus up to £7,000-£15,000 + Company car & Exceptional Benefits Mon -Fri 37.5 Hrs per week Why Join Us? Are you passionate about animal health and nutrition? Ready to make a difference in veterinary practices? At Royal Canin, we're looking for a dynamic veterinary business manager to drive sales growth and enhance the well-being of pets through nutritional recommendations. The Role The primary purpose of this position is to be responsible for delivering territory sales growth and securing the clinical recommendation of Royal Canin products in line with the veterinary pillar strategy. Exciting opportunities to engage with pet professionals and enthusiasts at 2-3 key industry events per year (some weekend work involved) What's in it for you? Private healthcare + equal parental leave Generous pension (up to 9% contribution) Life assurance (4x salary) EV salary sacrifice scheme Gym membership & wellbeing support Annual leave starting at 24 days, rising to 32 with service What We're Looking For Sales Enthusiasm: Proven sales experience or a strong desire to learn and achieve. Nutritional Savvy: Confidence in understanding and presenting nutritional information. Skills: Strong presentation, communication and IT skills (proficient in Microsoft Word, Excel, PowerPoint etc.) to support effective sales analysis and management of the territory Driver's License: A clean driving record is required. Direct Experience: In related companies or working within the veterinary industry preferable Key Responsibilities Ignite Growth: Achieve sales goals by utilizing your strong selling skills to meet the unique needs of veterinary clinics. Build Relationships: Develop and nurture partnerships with key clinic individuals, identifying new opportunities to recommend our premium therapeutic diets. Educate: Veterinary staff on nutrition by being an expert in veterinary product knowledge and utilising available training tools Collaborate & Innovate: Work closely with your team and contribute valuable customer insights to shape strategies that benefit both clinics and pet owners. Engage & Educate: Participate in trade shows and conferences, delivering impactful training on nutritional benefits to support clinics. Stay Organized: Manage weekly reporting and maintain activity logs to keep your initiatives on track, including pre-call planning with defined objectives and delivery of sales coverage model objectives (frequency of visits, level of service etc.) What You Can Expect from Mars Work alongside 130,000+ Associates worldwide guided by our Five Principles Be part of a purpose-driven company shaping "the world we want tomorrow" Access world-class training & development from day one Join a company with an industry-leading salary and benefits package
Job Description: Territory: Northern England & Scotland £39,000 - £40,000 base salary plus bonus up to £7,000-£15,000 + Company car & Exceptional Benefits Mon -Fri 37.5 Hrs per week Why Join Us? At Royal Canin, we are passionate about making a better world for pets. We are a global leader in pet health nutrition, and our belief in the importance of science-based, tailored nutrition is at the heart of everything we do. We are looking for a driven and dynamic Digital Services Business Manager to join our Pet Professional team and help us transform the future of pet health. If you are ready to take on a challenging and rewarding role and have a genuine passion for improving the lives of pets through technology, we would love to hear from you. The Role This is a field based role with a large and varied territory covering Northern England and Scotland. The area spans the Northeast, Yorkshire & the Humber, and parts of the Northwest, extending across Scotland including the Central Belt, Borders, Highlands and Islands. We are seeking a Digital Services Business Manager (DSBM) to spearhead the growth and adoption of our innovative digital recommendation services within the veterinary community. In this pivotal role, you will be responsible for recruiting veterinary clinics to our digital platforms, driving product recommendations, and ensuring our partners are engaged and proficient with Royal Canin's digital tools. You will be a key driver in building collaborative, long-lasting relationships with veterinary clinics and hospitals, acting as the primary point of contact for our digital services. This is a fantastic opportunity to make a significant impact on pet health by bridging the gap between digital innovation and clinical practice. Exciting opportunities to engage with pet professionals and enthusiasts at 2-3 key industry events per year (some weekend work involved) What's in it for you? This is a key role within a collaborative and forward-thinking team, offering the chance to be at the forefront of digital transformation in the pet health sector. You will be instrumental in driving a strategy that follows the pet owner's journey and strengthens clinical recommendations for Royal Canin's nutritional solutions. Private healthcare + equal parental leave Generous pension (up to 9% contribution) Life assurance (4x salary) EV salary sacrifice scheme Gym membership & wellbeing support Annual leave starting at 24 days, rising to 32 with service What We're Looking For Proactive and results-driven individual with a passion for digital technology and the veterinary industry. Professional qualification in IT, science, or a related field. Knowledge and experience working with digital systems. Strong planning and problem-solving abilities, with a customer-focused mindset. Skills: Strong presentation, communication and IT skills (proficient in Microsoft Word, Excel, PowerPoint etc.) to support effective sales analysis and management of the territory Driver's License: A clean driving record is required. Desirable experience: Proven track record in sales or account management. In-depth knowledge or direct experience of the veterinary industry. Key Responsibilities Identify and prospect new business opportunities to expand our digital footprint. Drive the recruitment of veterinary clinics to our digital recommendation service and increase the use of our digital platforms. Educate and train veterinary staff on the functionality and benefits of our digital systems to ensure continued engagement and success. Effectively manage a territory of up to 750 accounts, including independent and corporate veterinary clinics, hospitals, and charities. Collaborate closely with internal teams, including Veterinary Business Managers, Marketing, and Key Accounts, to deliver a seamless customer experience and achieve business objectives. Represent Royal Canin at trade shows, seminars, and conferences, acting as a brand ambassador. Gather and report on market intelligence, including competitor activity and customer feedback, to help shape our strategy. What You Can Expect from Mars Work alongside 130,000+ Associates worldwide guided by our Five Principles Be part of a purpose-driven company shaping "the world we want tomorrow" Access world-class training & development from day one Join a company with an industry-leading salary and benefits package
May 15, 2026
Full time
Job Description: Territory: Northern England & Scotland £39,000 - £40,000 base salary plus bonus up to £7,000-£15,000 + Company car & Exceptional Benefits Mon -Fri 37.5 Hrs per week Why Join Us? At Royal Canin, we are passionate about making a better world for pets. We are a global leader in pet health nutrition, and our belief in the importance of science-based, tailored nutrition is at the heart of everything we do. We are looking for a driven and dynamic Digital Services Business Manager to join our Pet Professional team and help us transform the future of pet health. If you are ready to take on a challenging and rewarding role and have a genuine passion for improving the lives of pets through technology, we would love to hear from you. The Role This is a field based role with a large and varied territory covering Northern England and Scotland. The area spans the Northeast, Yorkshire & the Humber, and parts of the Northwest, extending across Scotland including the Central Belt, Borders, Highlands and Islands. We are seeking a Digital Services Business Manager (DSBM) to spearhead the growth and adoption of our innovative digital recommendation services within the veterinary community. In this pivotal role, you will be responsible for recruiting veterinary clinics to our digital platforms, driving product recommendations, and ensuring our partners are engaged and proficient with Royal Canin's digital tools. You will be a key driver in building collaborative, long-lasting relationships with veterinary clinics and hospitals, acting as the primary point of contact for our digital services. This is a fantastic opportunity to make a significant impact on pet health by bridging the gap between digital innovation and clinical practice. Exciting opportunities to engage with pet professionals and enthusiasts at 2-3 key industry events per year (some weekend work involved) What's in it for you? This is a key role within a collaborative and forward-thinking team, offering the chance to be at the forefront of digital transformation in the pet health sector. You will be instrumental in driving a strategy that follows the pet owner's journey and strengthens clinical recommendations for Royal Canin's nutritional solutions. Private healthcare + equal parental leave Generous pension (up to 9% contribution) Life assurance (4x salary) EV salary sacrifice scheme Gym membership & wellbeing support Annual leave starting at 24 days, rising to 32 with service What We're Looking For Proactive and results-driven individual with a passion for digital technology and the veterinary industry. Professional qualification in IT, science, or a related field. Knowledge and experience working with digital systems. Strong planning and problem-solving abilities, with a customer-focused mindset. Skills: Strong presentation, communication and IT skills (proficient in Microsoft Word, Excel, PowerPoint etc.) to support effective sales analysis and management of the territory Driver's License: A clean driving record is required. Desirable experience: Proven track record in sales or account management. In-depth knowledge or direct experience of the veterinary industry. Key Responsibilities Identify and prospect new business opportunities to expand our digital footprint. Drive the recruitment of veterinary clinics to our digital recommendation service and increase the use of our digital platforms. Educate and train veterinary staff on the functionality and benefits of our digital systems to ensure continued engagement and success. Effectively manage a territory of up to 750 accounts, including independent and corporate veterinary clinics, hospitals, and charities. Collaborate closely with internal teams, including Veterinary Business Managers, Marketing, and Key Accounts, to deliver a seamless customer experience and achieve business objectives. Represent Royal Canin at trade shows, seminars, and conferences, acting as a brand ambassador. Gather and report on market intelligence, including competitor activity and customer feedback, to help shape our strategy. What You Can Expect from Mars Work alongside 130,000+ Associates worldwide guided by our Five Principles Be part of a purpose-driven company shaping "the world we want tomorrow" Access world-class training & development from day one Join a company with an industry-leading salary and benefits package
Job Description: Territory: Northern England & Scotland £39,000 - £40,000 base salary plus bonus up to £7,000-£15,000 + Company car & Exceptional Benefits Mon -Fri 37.5 Hrs per week Why Join Us? At Royal Canin, we are passionate about making a better world for pets. We are a global leader in pet health nutrition, and our belief in the importance of science-based, tailored nutrition is at the heart of everything we do. We are looking for a driven and dynamic Digital Services Business Manager to join our Pet Professional team and help us transform the future of pet health. If you are ready to take on a challenging and rewarding role and have a genuine passion for improving the lives of pets through technology, we would love to hear from you. The Role This is a field based role with a large and varied territory covering Northern England and Scotland. The area spans the Northeast, Yorkshire & the Humber, and parts of the Northwest, extending across Scotland including the Central Belt, Borders, Highlands and Islands. We are seeking a Digital Services Business Manager (DSBM) to spearhead the growth and adoption of our innovative digital recommendation services within the veterinary community. In this pivotal role, you will be responsible for recruiting veterinary clinics to our digital platforms, driving product recommendations, and ensuring our partners are engaged and proficient with Royal Canin's digital tools. You will be a key driver in building collaborative, long-lasting relationships with veterinary clinics and hospitals, acting as the primary point of contact for our digital services. This is a fantastic opportunity to make a significant impact on pet health by bridging the gap between digital innovation and clinical practice. Exciting opportunities to engage with pet professionals and enthusiasts at 2-3 key industry events per year (some weekend work involved) What's in it for you? This is a key role within a collaborative and forward-thinking team, offering the chance to be at the forefront of digital transformation in the pet health sector. You will be instrumental in driving a strategy that follows the pet owner's journey and strengthens clinical recommendations for Royal Canin's nutritional solutions. Private healthcare + equal parental leave Generous pension (up to 9% contribution) Life assurance (4x salary) EV salary sacrifice scheme Gym membership & wellbeing support Annual leave starting at 24 days, rising to 32 with service What We're Looking For Proactive and results-driven individual with a passion for digital technology and the veterinary industry. Professional qualification in IT, science, or a related field. Knowledge and experience working with digital systems. Strong planning and problem-solving abilities, with a customer-focused mindset. Skills: Strong presentation, communication and IT skills (proficient in Microsoft Word, Excel, PowerPoint etc.) to support effective sales analysis and management of the territory Driver's License: A clean driving record is required. Desirable experience: Proven track record in sales or account management. In-depth knowledge or direct experience of the veterinary industry. Key Responsibilities Identify and prospect new business opportunities to expand our digital footprint. Drive the recruitment of veterinary clinics to our digital recommendation service and increase the use of our digital platforms. Educate and train veterinary staff on the functionality and benefits of our digital systems to ensure continued engagement and success. Effectively manage a territory of up to 750 accounts, including independent and corporate veterinary clinics, hospitals, and charities. Collaborate closely with internal teams, including Veterinary Business Managers, Marketing, and Key Accounts, to deliver a seamless customer experience and achieve business objectives. Represent Royal Canin at trade shows, seminars, and conferences, acting as a brand ambassador. Gather and report on market intelligence, including competitor activity and customer feedback, to help shape our strategy. What You Can Expect from Mars Work alongside 130,000+ Associates worldwide guided by our Five Principles Be part of a purpose-driven company shaping "the world we want tomorrow" Access world-class training & development from day one Join a company with an industry-leading salary and benefits package
May 15, 2026
Full time
Job Description: Territory: Northern England & Scotland £39,000 - £40,000 base salary plus bonus up to £7,000-£15,000 + Company car & Exceptional Benefits Mon -Fri 37.5 Hrs per week Why Join Us? At Royal Canin, we are passionate about making a better world for pets. We are a global leader in pet health nutrition, and our belief in the importance of science-based, tailored nutrition is at the heart of everything we do. We are looking for a driven and dynamic Digital Services Business Manager to join our Pet Professional team and help us transform the future of pet health. If you are ready to take on a challenging and rewarding role and have a genuine passion for improving the lives of pets through technology, we would love to hear from you. The Role This is a field based role with a large and varied territory covering Northern England and Scotland. The area spans the Northeast, Yorkshire & the Humber, and parts of the Northwest, extending across Scotland including the Central Belt, Borders, Highlands and Islands. We are seeking a Digital Services Business Manager (DSBM) to spearhead the growth and adoption of our innovative digital recommendation services within the veterinary community. In this pivotal role, you will be responsible for recruiting veterinary clinics to our digital platforms, driving product recommendations, and ensuring our partners are engaged and proficient with Royal Canin's digital tools. You will be a key driver in building collaborative, long-lasting relationships with veterinary clinics and hospitals, acting as the primary point of contact for our digital services. This is a fantastic opportunity to make a significant impact on pet health by bridging the gap between digital innovation and clinical practice. Exciting opportunities to engage with pet professionals and enthusiasts at 2-3 key industry events per year (some weekend work involved) What's in it for you? This is a key role within a collaborative and forward-thinking team, offering the chance to be at the forefront of digital transformation in the pet health sector. You will be instrumental in driving a strategy that follows the pet owner's journey and strengthens clinical recommendations for Royal Canin's nutritional solutions. Private healthcare + equal parental leave Generous pension (up to 9% contribution) Life assurance (4x salary) EV salary sacrifice scheme Gym membership & wellbeing support Annual leave starting at 24 days, rising to 32 with service What We're Looking For Proactive and results-driven individual with a passion for digital technology and the veterinary industry. Professional qualification in IT, science, or a related field. Knowledge and experience working with digital systems. Strong planning and problem-solving abilities, with a customer-focused mindset. Skills: Strong presentation, communication and IT skills (proficient in Microsoft Word, Excel, PowerPoint etc.) to support effective sales analysis and management of the territory Driver's License: A clean driving record is required. Desirable experience: Proven track record in sales or account management. In-depth knowledge or direct experience of the veterinary industry. Key Responsibilities Identify and prospect new business opportunities to expand our digital footprint. Drive the recruitment of veterinary clinics to our digital recommendation service and increase the use of our digital platforms. Educate and train veterinary staff on the functionality and benefits of our digital systems to ensure continued engagement and success. Effectively manage a territory of up to 750 accounts, including independent and corporate veterinary clinics, hospitals, and charities. Collaborate closely with internal teams, including Veterinary Business Managers, Marketing, and Key Accounts, to deliver a seamless customer experience and achieve business objectives. Represent Royal Canin at trade shows, seminars, and conferences, acting as a brand ambassador. Gather and report on market intelligence, including competitor activity and customer feedback, to help shape our strategy. What You Can Expect from Mars Work alongside 130,000+ Associates worldwide guided by our Five Principles Be part of a purpose-driven company shaping "the world we want tomorrow" Access world-class training & development from day one Join a company with an industry-leading salary and benefits package
Influencer Marketing Manager - Global Beauty Brand Salary: Up to £60,000 + Benefits Location: Manchester Zachary Daniels are partnered with a fast-growing, founder-led beauty and ecommerce business that has become one of the UK's leading social commerce success stories. Built through community-first marketing, viral product launches, creator partnerships, and an innovative TikTok Shop strategy, the brand has rapidly scaled into a globally recognised multi-million-pound business. With a highly engaged online audience and a strong presence across TikTok, ecommerce, and affiliate channels, the business is redefining how beauty brands connect with consumers through content, creators, and commerce. This is an exciting opportunity for an ambitious Influencer Marketing Manager to join a high-growth environment where influencer strategy sits at the centre of brand and commercial performance. The Influencer Marketing Manager will play a pivotal role in driving creator partnerships, TikTok Shop growth, affiliate performance, and influencer-led revenue across UK and international markets. This role is ideal for a commercially minded Influencer Marketing Manager who thrives in fast-paced ecommerce environments and understands how to turn influencer activity into measurable business growth. The Role The Influencer Marketing Manager will lead and evolve the brand's influencer ecosystem into a commercially driven, performance-focused growth channel. This role goes beyond traditional brand awareness campaigns, with a strong emphasis on ROI, social commerce, affiliate marketing, and TikTok Shop performance. Working closely with ecommerce, performance, PR, CRM, and content teams, the Influencer Marketing Manager will define long-term creator strategy, optimise campaign performance, and build scalable influencer processes across multiple markets. Key Responsibilities Influencer Strategy & Campaign Management Develop and implement a long-term influencer marketing strategy across: Paid influencer campaigns Gifting and seeding initiatives UGC creation and amplification Create clear frameworks for paid versus gifted activity to ensure budget efficiency and measurable ROI Define how influencer marketing supports awareness, engagement, conversion, and retention objectives Lead strategic planning for TikTok Shop creator activity across UK and international markets TikTok Shop & Social Commerce Launch and scale TikTok Shop influencer campaigns across key territories Collaborate closely with ecommerce and performance marketing teams to align creator activity with sales objectives Track influencer-driven revenue, GMV, conversion, and affiliate performance Optimise campaigns based on commercial performance data and platform insights Influencer Partnerships & Relationship Management Build strong relationships with creators, celebrity talent, agencies, affiliate partners, and talent managers Manage influencer outreach, onboarding, contracts, negotiations, deliverables, and timelines Ensure influencer content aligns with brand standards, campaign goals, and commercial objectives Identify opportunities to scale creator partnerships and affiliate programmes Cross-Functional Collaboration & Leadership Work collaboratively across social media, ecommerce, content production, CRM, PR, and events teams Ensure influencer and UGC content is effectively repurposed across paid, owned, and organic channels Support and mentor influencer and PR team members, setting clear priorities and expectations Contribute to wider marketing and commercial growth initiatives About You: 3-5+ years' experience within influencer marketing, ideally in beauty, fashion, lifestyle, or ecommerce Strong understanding of TikTok, TikTok Shop, affiliate marketing, and social commerce platforms Experience managing both paid and gifted influencer programmes Commercially driven mindset with strong understanding of ROI, performance metrics, and conversion Excellent negotiation, stakeholder management, and communication skills Experience managing creators, agencies, campaign budgets, and partnerships Why Apply? Take ownership of influencer strategy within a high-performing marketing function Join a globally recognised beauty and ecommerce brand with exceptional growth momentum Work with leading creators, affiliates, and celebrity talent on high-impact campaigns Play a key role in international expansion and TikTok Shop growth Competitive salary, benefits package, and long-term progression opportunities BH36153
May 15, 2026
Full time
Influencer Marketing Manager - Global Beauty Brand Salary: Up to £60,000 + Benefits Location: Manchester Zachary Daniels are partnered with a fast-growing, founder-led beauty and ecommerce business that has become one of the UK's leading social commerce success stories. Built through community-first marketing, viral product launches, creator partnerships, and an innovative TikTok Shop strategy, the brand has rapidly scaled into a globally recognised multi-million-pound business. With a highly engaged online audience and a strong presence across TikTok, ecommerce, and affiliate channels, the business is redefining how beauty brands connect with consumers through content, creators, and commerce. This is an exciting opportunity for an ambitious Influencer Marketing Manager to join a high-growth environment where influencer strategy sits at the centre of brand and commercial performance. The Influencer Marketing Manager will play a pivotal role in driving creator partnerships, TikTok Shop growth, affiliate performance, and influencer-led revenue across UK and international markets. This role is ideal for a commercially minded Influencer Marketing Manager who thrives in fast-paced ecommerce environments and understands how to turn influencer activity into measurable business growth. The Role The Influencer Marketing Manager will lead and evolve the brand's influencer ecosystem into a commercially driven, performance-focused growth channel. This role goes beyond traditional brand awareness campaigns, with a strong emphasis on ROI, social commerce, affiliate marketing, and TikTok Shop performance. Working closely with ecommerce, performance, PR, CRM, and content teams, the Influencer Marketing Manager will define long-term creator strategy, optimise campaign performance, and build scalable influencer processes across multiple markets. Key Responsibilities Influencer Strategy & Campaign Management Develop and implement a long-term influencer marketing strategy across: Paid influencer campaigns Gifting and seeding initiatives UGC creation and amplification Create clear frameworks for paid versus gifted activity to ensure budget efficiency and measurable ROI Define how influencer marketing supports awareness, engagement, conversion, and retention objectives Lead strategic planning for TikTok Shop creator activity across UK and international markets TikTok Shop & Social Commerce Launch and scale TikTok Shop influencer campaigns across key territories Collaborate closely with ecommerce and performance marketing teams to align creator activity with sales objectives Track influencer-driven revenue, GMV, conversion, and affiliate performance Optimise campaigns based on commercial performance data and platform insights Influencer Partnerships & Relationship Management Build strong relationships with creators, celebrity talent, agencies, affiliate partners, and talent managers Manage influencer outreach, onboarding, contracts, negotiations, deliverables, and timelines Ensure influencer content aligns with brand standards, campaign goals, and commercial objectives Identify opportunities to scale creator partnerships and affiliate programmes Cross-Functional Collaboration & Leadership Work collaboratively across social media, ecommerce, content production, CRM, PR, and events teams Ensure influencer and UGC content is effectively repurposed across paid, owned, and organic channels Support and mentor influencer and PR team members, setting clear priorities and expectations Contribute to wider marketing and commercial growth initiatives About You: 3-5+ years' experience within influencer marketing, ideally in beauty, fashion, lifestyle, or ecommerce Strong understanding of TikTok, TikTok Shop, affiliate marketing, and social commerce platforms Experience managing both paid and gifted influencer programmes Commercially driven mindset with strong understanding of ROI, performance metrics, and conversion Excellent negotiation, stakeholder management, and communication skills Experience managing creators, agencies, campaign budgets, and partnerships Why Apply? Take ownership of influencer strategy within a high-performing marketing function Join a globally recognised beauty and ecommerce brand with exceptional growth momentum Work with leading creators, affiliates, and celebrity talent on high-impact campaigns Play a key role in international expansion and TikTok Shop growth Competitive salary, benefits package, and long-term progression opportunities BH36153
Join Our Team as a Customer Service Specialist - Banking & Financial Services - Work from Home Teleperformance certified as great place to work UK in 2025! . At Teleperformance, we deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence. We're expanding our Banking and Financial Services team and are looking for skilled Complaints Handlers to join us. If you have at least one year's experience in the banking or financial services industry, we'd love to hear from you. The Details You'll Want to Know Start Date: 1st June 2026 Salary: £27,580.80 per annum Competitive pay with opportunities to grow and develop your career. Location: Work from Home Hours: Full-Time - 40 hours per week Shifts between 8:00 am and 8:00 pm, Monday to Sunday Training: 3 weeks of comprehensive training, followed by 5 weeks of supported working Contract Type: Permanent Background Checks: To keep our customers and colleagues safe, you'll need to pass the following checks: Right to Work in the UK Criminal Record Check Credit Check Sanction CIFAS Any other relevant pre-employment screening Please note: No holidays or time off can be taken during your first 8 weeks of employment Join Our Complaints Team - Where Empathy Meets Excellence We believe that even when things go wrong, we have the power to make them right-and better than ever. Our Complaints team sits at the heart of that mission, turning customer frustration into loyalty through empathy, insight, and action. What You'll Be Doing Deliver exceptional customer experiences by handling complaints with empathy, clarity, and care-whether it's over the phone or in writing Dive deep into issues to uncover root causes, and collaborate across teams to prevent future problems before they arise Champion a customer-first culture, helping shape a service experience that's as thoughtful as it is effective Investigate each complaint thoroughly to ensure every customer receives a fair and transparent resolution Be the final voice of support-resolving issues with confidence and compassion when customers need us most Work through complex problems and escalate when needed, always keeping our commitment to timely and accurate outcomes You Should Apply If You're a seasoned complaint handler with experience in regulated environments or you've spent a year or more in the banking or financial services world and are ready to take your skills to the next level. You've written final responses and know how to communicate clearly, fairly, and with impact You're confident and resilient when speaking to customers-whether it's a tough call or a thoughtful email You thrive in fast-paced environments and embrace change with a positive mindset You're comfortable working to targets and deadlines without compromising on quality You've got a sharp eye for detail and a strong sense of fairness You're great at simplifying complex issues and explaining them in a way that's engaging and easy to understand You quickly grasp key regulations and understand how they shape our decisions You're deeply empathetic, always put yourself in the customer's shoes, and take full ownership of their journey Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. Skills needed to be a Customer Service Representative A professional, polite and courteous telephone manner Ability to deliver excellent service with outgoing nature Excellent verbal communication skills A good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations High levels of accuracy and attention to detail Be driven to work towards achievable targets Financial Sector - Key Responsibilities Provide exceptional and efficient customer service across our telephone, email, webchat and social media channels Use your problem-solving skills to support our customers, resolve their query and create a positive experience. Ensure that all customers are supported in accordance with regulatory requirements which aim to protect our customers Have excellent attention to detail Be knowledgeable of our client's process and products and how best to support the customer Benefits of being a Customer Service Representative Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
May 15, 2026
Full time
Join Our Team as a Customer Service Specialist - Banking & Financial Services - Work from Home Teleperformance certified as great place to work UK in 2025! . At Teleperformance, we deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence. We're expanding our Banking and Financial Services team and are looking for skilled Complaints Handlers to join us. If you have at least one year's experience in the banking or financial services industry, we'd love to hear from you. The Details You'll Want to Know Start Date: 1st June 2026 Salary: £27,580.80 per annum Competitive pay with opportunities to grow and develop your career. Location: Work from Home Hours: Full-Time - 40 hours per week Shifts between 8:00 am and 8:00 pm, Monday to Sunday Training: 3 weeks of comprehensive training, followed by 5 weeks of supported working Contract Type: Permanent Background Checks: To keep our customers and colleagues safe, you'll need to pass the following checks: Right to Work in the UK Criminal Record Check Credit Check Sanction CIFAS Any other relevant pre-employment screening Please note: No holidays or time off can be taken during your first 8 weeks of employment Join Our Complaints Team - Where Empathy Meets Excellence We believe that even when things go wrong, we have the power to make them right-and better than ever. Our Complaints team sits at the heart of that mission, turning customer frustration into loyalty through empathy, insight, and action. What You'll Be Doing Deliver exceptional customer experiences by handling complaints with empathy, clarity, and care-whether it's over the phone or in writing Dive deep into issues to uncover root causes, and collaborate across teams to prevent future problems before they arise Champion a customer-first culture, helping shape a service experience that's as thoughtful as it is effective Investigate each complaint thoroughly to ensure every customer receives a fair and transparent resolution Be the final voice of support-resolving issues with confidence and compassion when customers need us most Work through complex problems and escalate when needed, always keeping our commitment to timely and accurate outcomes You Should Apply If You're a seasoned complaint handler with experience in regulated environments or you've spent a year or more in the banking or financial services world and are ready to take your skills to the next level. You've written final responses and know how to communicate clearly, fairly, and with impact You're confident and resilient when speaking to customers-whether it's a tough call or a thoughtful email You thrive in fast-paced environments and embrace change with a positive mindset You're comfortable working to targets and deadlines without compromising on quality You've got a sharp eye for detail and a strong sense of fairness You're great at simplifying complex issues and explaining them in a way that's engaging and easy to understand You quickly grasp key regulations and understand how they shape our decisions You're deeply empathetic, always put yourself in the customer's shoes, and take full ownership of their journey Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. Skills needed to be a Customer Service Representative A professional, polite and courteous telephone manner Ability to deliver excellent service with outgoing nature Excellent verbal communication skills A good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations High levels of accuracy and attention to detail Be driven to work towards achievable targets Financial Sector - Key Responsibilities Provide exceptional and efficient customer service across our telephone, email, webchat and social media channels Use your problem-solving skills to support our customers, resolve their query and create a positive experience. Ensure that all customers are supported in accordance with regulatory requirements which aim to protect our customers Have excellent attention to detail Be knowledgeable of our client's process and products and how best to support the customer Benefits of being a Customer Service Representative Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Join Our Team as a Customer Service Specialist - Banking & Financial Services - Work from Home Teleperformance certified as great place to work UK in 2025! . At Teleperformance, we deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence. We're expanding our Banking and Financial Services team and are looking for skilled Complaints Handlers to join us. If you have at least one year's experience in the banking or financial services industry, we'd love to hear from you. The Details You'll Want to Know Start Date: 1st June 2026 Salary: £27,580.80 per annum Competitive pay with opportunities to grow and develop your career. Location: Work from Home Hours: Full-Time - 40 hours per week Shifts between 8:00 am and 8:00 pm, Monday to Sunday Training: 3 weeks of comprehensive training, followed by 5 weeks of supported working Contract Type: Permanent Background Checks: To keep our customers and colleagues safe, you'll need to pass the following checks: Right to Work in the UK Criminal Record Check Credit Check Sanction CIFAS Any other relevant pre-employment screening Please note: No holidays or time off can be taken during your first 8 weeks of employment Join Our Complaints Team - Where Empathy Meets Excellence We believe that even when things go wrong, we have the power to make them right-and better than ever. Our Complaints team sits at the heart of that mission, turning customer frustration into loyalty through empathy, insight, and action. What You'll Be Doing Deliver exceptional customer experiences by handling complaints with empathy, clarity, and care-whether it's over the phone or in writing Dive deep into issues to uncover root causes, and collaborate across teams to prevent future problems before they arise Champion a customer-first culture, helping shape a service experience that's as thoughtful as it is effective Investigate each complaint thoroughly to ensure every customer receives a fair and transparent resolution Be the final voice of support-resolving issues with confidence and compassion when customers need us most Work through complex problems and escalate when needed, always keeping our commitment to timely and accurate outcomes You Should Apply If You're a seasoned complaint handler with experience in regulated environments or you've spent a year or more in the banking or financial services world and are ready to take your skills to the next level. You've written final responses and know how to communicate clearly, fairly, and with impact You're confident and resilient when speaking to customers-whether it's a tough call or a thoughtful email You thrive in fast-paced environments and embrace change with a positive mindset You're comfortable working to targets and deadlines without compromising on quality You've got a sharp eye for detail and a strong sense of fairness You're great at simplifying complex issues and explaining them in a way that's engaging and easy to understand You quickly grasp key regulations and understand how they shape our decisions You're deeply empathetic, always put yourself in the customer's shoes, and take full ownership of their journey Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. Skills needed to be a Customer Service Representative A professional, polite and courteous telephone manner Ability to deliver excellent service with outgoing nature Excellent verbal communication skills A good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations High levels of accuracy and attention to detail Be driven to work towards achievable targets Financial Sector - Key Responsibilities Provide exceptional and efficient customer service across our telephone, email, webchat and social media channels Use your problem-solving skills to support our customers, resolve their query and create a positive experience. Ensure that all customers are supported in accordance with regulatory requirements which aim to protect our customers Have excellent attention to detail Be knowledgeable of our client's process and products and how best to support the customer Benefits of being a Customer Service Representative Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
May 15, 2026
Full time
Join Our Team as a Customer Service Specialist - Banking & Financial Services - Work from Home Teleperformance certified as great place to work UK in 2025! . At Teleperformance, we deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence. We're expanding our Banking and Financial Services team and are looking for skilled Complaints Handlers to join us. If you have at least one year's experience in the banking or financial services industry, we'd love to hear from you. The Details You'll Want to Know Start Date: 1st June 2026 Salary: £27,580.80 per annum Competitive pay with opportunities to grow and develop your career. Location: Work from Home Hours: Full-Time - 40 hours per week Shifts between 8:00 am and 8:00 pm, Monday to Sunday Training: 3 weeks of comprehensive training, followed by 5 weeks of supported working Contract Type: Permanent Background Checks: To keep our customers and colleagues safe, you'll need to pass the following checks: Right to Work in the UK Criminal Record Check Credit Check Sanction CIFAS Any other relevant pre-employment screening Please note: No holidays or time off can be taken during your first 8 weeks of employment Join Our Complaints Team - Where Empathy Meets Excellence We believe that even when things go wrong, we have the power to make them right-and better than ever. Our Complaints team sits at the heart of that mission, turning customer frustration into loyalty through empathy, insight, and action. What You'll Be Doing Deliver exceptional customer experiences by handling complaints with empathy, clarity, and care-whether it's over the phone or in writing Dive deep into issues to uncover root causes, and collaborate across teams to prevent future problems before they arise Champion a customer-first culture, helping shape a service experience that's as thoughtful as it is effective Investigate each complaint thoroughly to ensure every customer receives a fair and transparent resolution Be the final voice of support-resolving issues with confidence and compassion when customers need us most Work through complex problems and escalate when needed, always keeping our commitment to timely and accurate outcomes You Should Apply If You're a seasoned complaint handler with experience in regulated environments or you've spent a year or more in the banking or financial services world and are ready to take your skills to the next level. You've written final responses and know how to communicate clearly, fairly, and with impact You're confident and resilient when speaking to customers-whether it's a tough call or a thoughtful email You thrive in fast-paced environments and embrace change with a positive mindset You're comfortable working to targets and deadlines without compromising on quality You've got a sharp eye for detail and a strong sense of fairness You're great at simplifying complex issues and explaining them in a way that's engaging and easy to understand You quickly grasp key regulations and understand how they shape our decisions You're deeply empathetic, always put yourself in the customer's shoes, and take full ownership of their journey Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. Skills needed to be a Customer Service Representative A professional, polite and courteous telephone manner Ability to deliver excellent service with outgoing nature Excellent verbal communication skills A good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations High levels of accuracy and attention to detail Be driven to work towards achievable targets Financial Sector - Key Responsibilities Provide exceptional and efficient customer service across our telephone, email, webchat and social media channels Use your problem-solving skills to support our customers, resolve their query and create a positive experience. Ensure that all customers are supported in accordance with regulatory requirements which aim to protect our customers Have excellent attention to detail Be knowledgeable of our client's process and products and how best to support the customer Benefits of being a Customer Service Representative Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Join Our Team as a Customer Service Specialist - Banking & Financial Services - Work from Home Teleperformance certified as great place to work UK in 2025! . At Teleperformance, we deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence. We're expanding our Banking and Financial Services team and are looking for skilled Complaints Handlers to join us. If you have at least one year's experience in the banking or financial services industry, we'd love to hear from you. The Details You'll Want to Know Start Date: 1st June 2026 Salary: £27,580.80 per annum Competitive pay with opportunities to grow and develop your career. Location: Work from Home Hours: Full-Time - 40 hours per week Shifts between 8:00 am and 8:00 pm, Monday to Sunday Training: 3 weeks of comprehensive training, followed by 5 weeks of supported working Contract Type: Permanent Background Checks: To keep our customers and colleagues safe, you'll need to pass the following checks: Right to Work in the UK Criminal Record Check Credit Check Sanction CIFAS Any other relevant pre-employment screening Please note: No holidays or time off can be taken during your first 8 weeks of employment Join Our Complaints Team - Where Empathy Meets Excellence We believe that even when things go wrong, we have the power to make them right-and better than ever. Our Complaints team sits at the heart of that mission, turning customer frustration into loyalty through empathy, insight, and action. What You'll Be Doing Deliver exceptional customer experiences by handling complaints with empathy, clarity, and care-whether it's over the phone or in writing Dive deep into issues to uncover root causes, and collaborate across teams to prevent future problems before they arise Champion a customer-first culture, helping shape a service experience that's as thoughtful as it is effective Investigate each complaint thoroughly to ensure every customer receives a fair and transparent resolution Be the final voice of support-resolving issues with confidence and compassion when customers need us most Work through complex problems and escalate when needed, always keeping our commitment to timely and accurate outcomes You Should Apply If You're a seasoned complaint handler with experience in regulated environments or you've spent a year or more in the banking or financial services world and are ready to take your skills to the next level. You've written final responses and know how to communicate clearly, fairly, and with impact You're confident and resilient when speaking to customers-whether it's a tough call or a thoughtful email You thrive in fast-paced environments and embrace change with a positive mindset You're comfortable working to targets and deadlines without compromising on quality You've got a sharp eye for detail and a strong sense of fairness You're great at simplifying complex issues and explaining them in a way that's engaging and easy to understand You quickly grasp key regulations and understand how they shape our decisions You're deeply empathetic, always put yourself in the customer's shoes, and take full ownership of their journey Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. Skills needed to be a Customer Service Representative A professional, polite and courteous telephone manner Ability to deliver excellent service with outgoing nature Excellent verbal communication skills A good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations High levels of accuracy and attention to detail Be driven to work towards achievable targets Financial Sector - Key Responsibilities Provide exceptional and efficient customer service across our telephone, email, webchat and social media channels Use your problem-solving skills to support our customers, resolve their query and create a positive experience. Ensure that all customers are supported in accordance with regulatory requirements which aim to protect our customers Have excellent attention to detail Be knowledgeable of our client's process and products and how best to support the customer Benefits of being a Customer Service Representative Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
May 15, 2026
Full time
Join Our Team as a Customer Service Specialist - Banking & Financial Services - Work from Home Teleperformance certified as great place to work UK in 2025! . At Teleperformance, we deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence. We're expanding our Banking and Financial Services team and are looking for skilled Complaints Handlers to join us. If you have at least one year's experience in the banking or financial services industry, we'd love to hear from you. The Details You'll Want to Know Start Date: 1st June 2026 Salary: £27,580.80 per annum Competitive pay with opportunities to grow and develop your career. Location: Work from Home Hours: Full-Time - 40 hours per week Shifts between 8:00 am and 8:00 pm, Monday to Sunday Training: 3 weeks of comprehensive training, followed by 5 weeks of supported working Contract Type: Permanent Background Checks: To keep our customers and colleagues safe, you'll need to pass the following checks: Right to Work in the UK Criminal Record Check Credit Check Sanction CIFAS Any other relevant pre-employment screening Please note: No holidays or time off can be taken during your first 8 weeks of employment Join Our Complaints Team - Where Empathy Meets Excellence We believe that even when things go wrong, we have the power to make them right-and better than ever. Our Complaints team sits at the heart of that mission, turning customer frustration into loyalty through empathy, insight, and action. What You'll Be Doing Deliver exceptional customer experiences by handling complaints with empathy, clarity, and care-whether it's over the phone or in writing Dive deep into issues to uncover root causes, and collaborate across teams to prevent future problems before they arise Champion a customer-first culture, helping shape a service experience that's as thoughtful as it is effective Investigate each complaint thoroughly to ensure every customer receives a fair and transparent resolution Be the final voice of support-resolving issues with confidence and compassion when customers need us most Work through complex problems and escalate when needed, always keeping our commitment to timely and accurate outcomes You Should Apply If You're a seasoned complaint handler with experience in regulated environments or you've spent a year or more in the banking or financial services world and are ready to take your skills to the next level. You've written final responses and know how to communicate clearly, fairly, and with impact You're confident and resilient when speaking to customers-whether it's a tough call or a thoughtful email You thrive in fast-paced environments and embrace change with a positive mindset You're comfortable working to targets and deadlines without compromising on quality You've got a sharp eye for detail and a strong sense of fairness You're great at simplifying complex issues and explaining them in a way that's engaging and easy to understand You quickly grasp key regulations and understand how they shape our decisions You're deeply empathetic, always put yourself in the customer's shoes, and take full ownership of their journey Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. Skills needed to be a Customer Service Representative A professional, polite and courteous telephone manner Ability to deliver excellent service with outgoing nature Excellent verbal communication skills A good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations High levels of accuracy and attention to detail Be driven to work towards achievable targets Financial Sector - Key Responsibilities Provide exceptional and efficient customer service across our telephone, email, webchat and social media channels Use your problem-solving skills to support our customers, resolve their query and create a positive experience. Ensure that all customers are supported in accordance with regulatory requirements which aim to protect our customers Have excellent attention to detail Be knowledgeable of our client's process and products and how best to support the customer Benefits of being a Customer Service Representative Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Join Our Team as a Customer Service Specialist - Banking & Financial Services - Work from Home Teleperformance certified as great place to work UK in 2025! . At Teleperformance, we deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence. We're expanding our Banking and Financial Services team and are looking for skilled Complaints Handlers to join us. If you have at least one year's experience in the banking or financial services industry, we'd love to hear from you. The Details You'll Want to Know Start Date: 1st June 2026 Salary: £27,580.80 per annum Competitive pay with opportunities to grow and develop your career. Location: Work from Home Hours: Full-Time - 40 hours per week Shifts between 8:00 am and 8:00 pm, Monday to Sunday Training: 3 weeks of comprehensive training, followed by 5 weeks of supported working Contract Type: Permanent Background Checks: To keep our customers and colleagues safe, you'll need to pass the following checks: Right to Work in the UK Criminal Record Check Credit Check Sanction CIFAS Any other relevant pre-employment screening Please note: No holidays or time off can be taken during your first 8 weeks of employment Join Our Complaints Team - Where Empathy Meets Excellence We believe that even when things go wrong, we have the power to make them right-and better than ever. Our Complaints team sits at the heart of that mission, turning customer frustration into loyalty through empathy, insight, and action. What You'll Be Doing Deliver exceptional customer experiences by handling complaints with empathy, clarity, and care-whether it's over the phone or in writing Dive deep into issues to uncover root causes, and collaborate across teams to prevent future problems before they arise Champion a customer-first culture, helping shape a service experience that's as thoughtful as it is effective Investigate each complaint thoroughly to ensure every customer receives a fair and transparent resolution Be the final voice of support-resolving issues with confidence and compassion when customers need us most Work through complex problems and escalate when needed, always keeping our commitment to timely and accurate outcomes You Should Apply If You're a seasoned complaint handler with experience in regulated environments or you've spent a year or more in the banking or financial services world and are ready to take your skills to the next level. You've written final responses and know how to communicate clearly, fairly, and with impact You're confident and resilient when speaking to customers-whether it's a tough call or a thoughtful email You thrive in fast-paced environments and embrace change with a positive mindset You're comfortable working to targets and deadlines without compromising on quality You've got a sharp eye for detail and a strong sense of fairness You're great at simplifying complex issues and explaining them in a way that's engaging and easy to understand You quickly grasp key regulations and understand how they shape our decisions You're deeply empathetic, always put yourself in the customer's shoes, and take full ownership of their journey Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. Skills needed to be a Customer Service Representative A professional, polite and courteous telephone manner Ability to deliver excellent service with outgoing nature Excellent verbal communication skills A good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations High levels of accuracy and attention to detail Be driven to work towards achievable targets Financial Sector - Key Responsibilities Provide exceptional and efficient customer service across our telephone, email, webchat and social media channels Use your problem-solving skills to support our customers, resolve their query and create a positive experience. Ensure that all customers are supported in accordance with regulatory requirements which aim to protect our customers Have excellent attention to detail Be knowledgeable of our client's process and products and how best to support the customer Benefits of being a Customer Service Representative Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
May 15, 2026
Full time
Join Our Team as a Customer Service Specialist - Banking & Financial Services - Work from Home Teleperformance certified as great place to work UK in 2025! . At Teleperformance, we deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence. We're expanding our Banking and Financial Services team and are looking for skilled Complaints Handlers to join us. If you have at least one year's experience in the banking or financial services industry, we'd love to hear from you. The Details You'll Want to Know Start Date: 1st June 2026 Salary: £27,580.80 per annum Competitive pay with opportunities to grow and develop your career. Location: Work from Home Hours: Full-Time - 40 hours per week Shifts between 8:00 am and 8:00 pm, Monday to Sunday Training: 3 weeks of comprehensive training, followed by 5 weeks of supported working Contract Type: Permanent Background Checks: To keep our customers and colleagues safe, you'll need to pass the following checks: Right to Work in the UK Criminal Record Check Credit Check Sanction CIFAS Any other relevant pre-employment screening Please note: No holidays or time off can be taken during your first 8 weeks of employment Join Our Complaints Team - Where Empathy Meets Excellence We believe that even when things go wrong, we have the power to make them right-and better than ever. Our Complaints team sits at the heart of that mission, turning customer frustration into loyalty through empathy, insight, and action. What You'll Be Doing Deliver exceptional customer experiences by handling complaints with empathy, clarity, and care-whether it's over the phone or in writing Dive deep into issues to uncover root causes, and collaborate across teams to prevent future problems before they arise Champion a customer-first culture, helping shape a service experience that's as thoughtful as it is effective Investigate each complaint thoroughly to ensure every customer receives a fair and transparent resolution Be the final voice of support-resolving issues with confidence and compassion when customers need us most Work through complex problems and escalate when needed, always keeping our commitment to timely and accurate outcomes You Should Apply If You're a seasoned complaint handler with experience in regulated environments or you've spent a year or more in the banking or financial services world and are ready to take your skills to the next level. You've written final responses and know how to communicate clearly, fairly, and with impact You're confident and resilient when speaking to customers-whether it's a tough call or a thoughtful email You thrive in fast-paced environments and embrace change with a positive mindset You're comfortable working to targets and deadlines without compromising on quality You've got a sharp eye for detail and a strong sense of fairness You're great at simplifying complex issues and explaining them in a way that's engaging and easy to understand You quickly grasp key regulations and understand how they shape our decisions You're deeply empathetic, always put yourself in the customer's shoes, and take full ownership of their journey Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. Skills needed to be a Customer Service Representative A professional, polite and courteous telephone manner Ability to deliver excellent service with outgoing nature Excellent verbal communication skills A good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations High levels of accuracy and attention to detail Be driven to work towards achievable targets Financial Sector - Key Responsibilities Provide exceptional and efficient customer service across our telephone, email, webchat and social media channels Use your problem-solving skills to support our customers, resolve their query and create a positive experience. Ensure that all customers are supported in accordance with regulatory requirements which aim to protect our customers Have excellent attention to detail Be knowledgeable of our client's process and products and how best to support the customer Benefits of being a Customer Service Representative Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
A rapidly growing, premium alcohol-free beer brand is expanding its footprint across London As part of this exciting journey, there is an opportunity for a skilled and driven Senior Beer Dispense Technician to take ownership of draught quality across a thriving On Trade network, ensuring every pint is served to the highest possible standard. This position is ideal for someone with strong technical expertise in beer dispense, who enjoys a hands-on role, thrives on problem-solving, and is passionate about delivering exceptional quality from grain to glass. The Role: Managing draught beer quality across London-based On Trade accounts Installing, maintaining and troubleshooting draught dispense systems Leading and developing a Beer Dispense Technician Acting as a technical expert and brand ambassador in customer venues Building strong relationships with external dispense partners Supporting bar staff training to improve product knowledge and quality Leading the rollout of quality initiatives and new dispense solutions Investigating and resolving quality issues in trade Managing stock, equipment, and scheduling efficiently Tracking KPIs and supporting performance reporting About You: Proven experience within draught beer dispense or technical services (minimum 3 years) Strong technical understanding of dispense systems and beer quality Experience mentoring or managing others is highly desirable Holds a CSIM Blue Card and Level 3 National Diploma in Drinks Dispense (or equivalent) Full UK driving licence Highly organised, self-sufficient and proactive Detail-oriented with a passion for quality and continuous improvement Strong communicator, confident working with both customers and internal teams Benefits: Competitive salary + company vehicle Performance-related bonus Private healthcare Enhanced holiday allowance + bank holidays Pension contribution Share options Product allowance and additional perks Flexible working Clear progression within a fast-growing, category-leading brand If you re passionate about beer quality and want to play a key role in shaping the future of alcohol-free draught beer, we d love to hear from you. Please get in touch with Evie Coates or click Apply Now to be considered for this vacancy. Call: (phone number removed) Email: (url removed) The Advocate Group is a leading recruitment partner, based in the UK, to the FMCG and consumer product sectors. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age. By applying for this role, you are agreeing to our Privacy Policy, which can be found on our website. Please note that The Advocate Group is acting as an employment agency in relation to this vacancy.
May 15, 2026
Full time
A rapidly growing, premium alcohol-free beer brand is expanding its footprint across London As part of this exciting journey, there is an opportunity for a skilled and driven Senior Beer Dispense Technician to take ownership of draught quality across a thriving On Trade network, ensuring every pint is served to the highest possible standard. This position is ideal for someone with strong technical expertise in beer dispense, who enjoys a hands-on role, thrives on problem-solving, and is passionate about delivering exceptional quality from grain to glass. The Role: Managing draught beer quality across London-based On Trade accounts Installing, maintaining and troubleshooting draught dispense systems Leading and developing a Beer Dispense Technician Acting as a technical expert and brand ambassador in customer venues Building strong relationships with external dispense partners Supporting bar staff training to improve product knowledge and quality Leading the rollout of quality initiatives and new dispense solutions Investigating and resolving quality issues in trade Managing stock, equipment, and scheduling efficiently Tracking KPIs and supporting performance reporting About You: Proven experience within draught beer dispense or technical services (minimum 3 years) Strong technical understanding of dispense systems and beer quality Experience mentoring or managing others is highly desirable Holds a CSIM Blue Card and Level 3 National Diploma in Drinks Dispense (or equivalent) Full UK driving licence Highly organised, self-sufficient and proactive Detail-oriented with a passion for quality and continuous improvement Strong communicator, confident working with both customers and internal teams Benefits: Competitive salary + company vehicle Performance-related bonus Private healthcare Enhanced holiday allowance + bank holidays Pension contribution Share options Product allowance and additional perks Flexible working Clear progression within a fast-growing, category-leading brand If you re passionate about beer quality and want to play a key role in shaping the future of alcohol-free draught beer, we d love to hear from you. Please get in touch with Evie Coates or click Apply Now to be considered for this vacancy. Call: (phone number removed) Email: (url removed) The Advocate Group is a leading recruitment partner, based in the UK, to the FMCG and consumer product sectors. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age. By applying for this role, you are agreeing to our Privacy Policy, which can be found on our website. Please note that The Advocate Group is acting as an employment agency in relation to this vacancy.
Job Description: Territory: Northern England & Scotland £39,000 - £40,000 base salary plus bonus up to £7,000-£15,000 + Company car & Exceptional Benefits Mon -Fri 37.5 Hrs per week Why Join Us? At Royal Canin, we are passionate about making a better world for pets. We are a global leader in pet health nutrition, and our belief in the importance of science-based, tailored nutrition is at the heart of everything we do. We are looking for a driven and dynamic Digital Services Business Manager to join our Pet Professional team and help us transform the future of pet health. If you are ready to take on a challenging and rewarding role and have a genuine passion for improving the lives of pets through technology, we would love to hear from you. The Role This is a field based role with a large and varied territory covering Northern England and Scotland. The area spans the Northeast, Yorkshire & the Humber, and parts of the Northwest, extending across Scotland including the Central Belt, Borders, Highlands and Islands. We are seeking a Digital Services Business Manager (DSBM) to spearhead the growth and adoption of our innovative digital recommendation services within the veterinary community. In this pivotal role, you will be responsible for recruiting veterinary clinics to our digital platforms, driving product recommendations, and ensuring our partners are engaged and proficient with Royal Canin's digital tools. You will be a key driver in building collaborative, long-lasting relationships with veterinary clinics and hospitals, acting as the primary point of contact for our digital services. This is a fantastic opportunity to make a significant impact on pet health by bridging the gap between digital innovation and clinical practice. Exciting opportunities to engage with pet professionals and enthusiasts at 2-3 key industry events per year (some weekend work involved) What's in it for you? This is a key role within a collaborative and forward-thinking team, offering the chance to be at the forefront of digital transformation in the pet health sector. You will be instrumental in driving a strategy that follows the pet owner's journey and strengthens clinical recommendations for Royal Canin's nutritional solutions. Private healthcare + equal parental leave Generous pension (up to 9% contribution) Life assurance (4x salary) EV salary sacrifice scheme Gym membership & wellbeing support Annual leave starting at 24 days, rising to 32 with service What We're Looking For Proactive and results-driven individual with a passion for digital technology and the veterinary industry. Professional qualification in IT, science, or a related field. Knowledge and experience working with digital systems. Strong planning and problem-solving abilities, with a customer-focused mindset. Skills: Strong presentation, communication and IT skills (proficient in Microsoft Word, Excel, PowerPoint etc.) to support effective sales analysis and management of the territory Driver's License: A clean driving record is required. Desirable experience: Proven track record in sales or account management. In-depth knowledge or direct experience of the veterinary industry. Key Responsibilities Identify and prospect new business opportunities to expand our digital footprint. Drive the recruitment of veterinary clinics to our digital recommendation service and increase the use of our digital platforms. Educate and train veterinary staff on the functionality and benefits of our digital systems to ensure continued engagement and success. Effectively manage a territory of up to 750 accounts, including independent and corporate veterinary clinics, hospitals, and charities. Collaborate closely with internal teams, including Veterinary Business Managers, Marketing, and Key Accounts, to deliver a seamless customer experience and achieve business objectives. Represent Royal Canin at trade shows, seminars, and conferences, acting as a brand ambassador. Gather and report on market intelligence, including competitor activity and customer feedback, to help shape our strategy. What You Can Expect from Mars Work alongside 130,000+ Associates worldwide guided by our Five Principles Be part of a purpose-driven company shaping "the world we want tomorrow" Access world-class training & development from day one Join a company with an industry-leading salary and benefits package
May 15, 2026
Full time
Job Description: Territory: Northern England & Scotland £39,000 - £40,000 base salary plus bonus up to £7,000-£15,000 + Company car & Exceptional Benefits Mon -Fri 37.5 Hrs per week Why Join Us? At Royal Canin, we are passionate about making a better world for pets. We are a global leader in pet health nutrition, and our belief in the importance of science-based, tailored nutrition is at the heart of everything we do. We are looking for a driven and dynamic Digital Services Business Manager to join our Pet Professional team and help us transform the future of pet health. If you are ready to take on a challenging and rewarding role and have a genuine passion for improving the lives of pets through technology, we would love to hear from you. The Role This is a field based role with a large and varied territory covering Northern England and Scotland. The area spans the Northeast, Yorkshire & the Humber, and parts of the Northwest, extending across Scotland including the Central Belt, Borders, Highlands and Islands. We are seeking a Digital Services Business Manager (DSBM) to spearhead the growth and adoption of our innovative digital recommendation services within the veterinary community. In this pivotal role, you will be responsible for recruiting veterinary clinics to our digital platforms, driving product recommendations, and ensuring our partners are engaged and proficient with Royal Canin's digital tools. You will be a key driver in building collaborative, long-lasting relationships with veterinary clinics and hospitals, acting as the primary point of contact for our digital services. This is a fantastic opportunity to make a significant impact on pet health by bridging the gap between digital innovation and clinical practice. Exciting opportunities to engage with pet professionals and enthusiasts at 2-3 key industry events per year (some weekend work involved) What's in it for you? This is a key role within a collaborative and forward-thinking team, offering the chance to be at the forefront of digital transformation in the pet health sector. You will be instrumental in driving a strategy that follows the pet owner's journey and strengthens clinical recommendations for Royal Canin's nutritional solutions. Private healthcare + equal parental leave Generous pension (up to 9% contribution) Life assurance (4x salary) EV salary sacrifice scheme Gym membership & wellbeing support Annual leave starting at 24 days, rising to 32 with service What We're Looking For Proactive and results-driven individual with a passion for digital technology and the veterinary industry. Professional qualification in IT, science, or a related field. Knowledge and experience working with digital systems. Strong planning and problem-solving abilities, with a customer-focused mindset. Skills: Strong presentation, communication and IT skills (proficient in Microsoft Word, Excel, PowerPoint etc.) to support effective sales analysis and management of the territory Driver's License: A clean driving record is required. Desirable experience: Proven track record in sales or account management. In-depth knowledge or direct experience of the veterinary industry. Key Responsibilities Identify and prospect new business opportunities to expand our digital footprint. Drive the recruitment of veterinary clinics to our digital recommendation service and increase the use of our digital platforms. Educate and train veterinary staff on the functionality and benefits of our digital systems to ensure continued engagement and success. Effectively manage a territory of up to 750 accounts, including independent and corporate veterinary clinics, hospitals, and charities. Collaborate closely with internal teams, including Veterinary Business Managers, Marketing, and Key Accounts, to deliver a seamless customer experience and achieve business objectives. Represent Royal Canin at trade shows, seminars, and conferences, acting as a brand ambassador. Gather and report on market intelligence, including competitor activity and customer feedback, to help shape our strategy. What You Can Expect from Mars Work alongside 130,000+ Associates worldwide guided by our Five Principles Be part of a purpose-driven company shaping "the world we want tomorrow" Access world-class training & development from day one Join a company with an industry-leading salary and benefits package
Job Description: Territory: Northern England & Scotland £39,000 - £40,000 base salary plus bonus up to £7,000-£15,000 + Company car & Exceptional Benefits Mon -Fri 37.5 Hrs per week Why Join Us? At Royal Canin, we are passionate about making a better world for pets. We are a global leader in pet health nutrition, and our belief in the importance of science-based, tailored nutrition is at the heart of everything we do. We are looking for a driven and dynamic Digital Services Business Manager to join our Pet Professional team and help us transform the future of pet health. If you are ready to take on a challenging and rewarding role and have a genuine passion for improving the lives of pets through technology, we would love to hear from you. The Role This is a field based role with a large and varied territory covering Northern England and Scotland. The area spans the Northeast, Yorkshire & the Humber, and parts of the Northwest, extending across Scotland including the Central Belt, Borders, Highlands and Islands. We are seeking a Digital Services Business Manager (DSBM) to spearhead the growth and adoption of our innovative digital recommendation services within the veterinary community. In this pivotal role, you will be responsible for recruiting veterinary clinics to our digital platforms, driving product recommendations, and ensuring our partners are engaged and proficient with Royal Canin's digital tools. You will be a key driver in building collaborative, long-lasting relationships with veterinary clinics and hospitals, acting as the primary point of contact for our digital services. This is a fantastic opportunity to make a significant impact on pet health by bridging the gap between digital innovation and clinical practice. Exciting opportunities to engage with pet professionals and enthusiasts at 2-3 key industry events per year (some weekend work involved) What's in it for you? This is a key role within a collaborative and forward-thinking team, offering the chance to be at the forefront of digital transformation in the pet health sector. You will be instrumental in driving a strategy that follows the pet owner's journey and strengthens clinical recommendations for Royal Canin's nutritional solutions. Private healthcare + equal parental leave Generous pension (up to 9% contribution) Life assurance (4x salary) EV salary sacrifice scheme Gym membership & wellbeing support Annual leave starting at 24 days, rising to 32 with service What We're Looking For Proactive and results-driven individual with a passion for digital technology and the veterinary industry. Professional qualification in IT, science, or a related field. Knowledge and experience working with digital systems. Strong planning and problem-solving abilities, with a customer-focused mindset. Skills: Strong presentation, communication and IT skills (proficient in Microsoft Word, Excel, PowerPoint etc.) to support effective sales analysis and management of the territory Driver's License: A clean driving record is required. Desirable experience: Proven track record in sales or account management. In-depth knowledge or direct experience of the veterinary industry. Key Responsibilities Identify and prospect new business opportunities to expand our digital footprint. Drive the recruitment of veterinary clinics to our digital recommendation service and increase the use of our digital platforms. Educate and train veterinary staff on the functionality and benefits of our digital systems to ensure continued engagement and success. Effectively manage a territory of up to 750 accounts, including independent and corporate veterinary clinics, hospitals, and charities. Collaborate closely with internal teams, including Veterinary Business Managers, Marketing, and Key Accounts, to deliver a seamless customer experience and achieve business objectives. Represent Royal Canin at trade shows, seminars, and conferences, acting as a brand ambassador. Gather and report on market intelligence, including competitor activity and customer feedback, to help shape our strategy. What You Can Expect from Mars Work alongside 130,000+ Associates worldwide guided by our Five Principles Be part of a purpose-driven company shaping "the world we want tomorrow" Access world-class training & development from day one Join a company with an industry-leading salary and benefits package
May 15, 2026
Full time
Job Description: Territory: Northern England & Scotland £39,000 - £40,000 base salary plus bonus up to £7,000-£15,000 + Company car & Exceptional Benefits Mon -Fri 37.5 Hrs per week Why Join Us? At Royal Canin, we are passionate about making a better world for pets. We are a global leader in pet health nutrition, and our belief in the importance of science-based, tailored nutrition is at the heart of everything we do. We are looking for a driven and dynamic Digital Services Business Manager to join our Pet Professional team and help us transform the future of pet health. If you are ready to take on a challenging and rewarding role and have a genuine passion for improving the lives of pets through technology, we would love to hear from you. The Role This is a field based role with a large and varied territory covering Northern England and Scotland. The area spans the Northeast, Yorkshire & the Humber, and parts of the Northwest, extending across Scotland including the Central Belt, Borders, Highlands and Islands. We are seeking a Digital Services Business Manager (DSBM) to spearhead the growth and adoption of our innovative digital recommendation services within the veterinary community. In this pivotal role, you will be responsible for recruiting veterinary clinics to our digital platforms, driving product recommendations, and ensuring our partners are engaged and proficient with Royal Canin's digital tools. You will be a key driver in building collaborative, long-lasting relationships with veterinary clinics and hospitals, acting as the primary point of contact for our digital services. This is a fantastic opportunity to make a significant impact on pet health by bridging the gap between digital innovation and clinical practice. Exciting opportunities to engage with pet professionals and enthusiasts at 2-3 key industry events per year (some weekend work involved) What's in it for you? This is a key role within a collaborative and forward-thinking team, offering the chance to be at the forefront of digital transformation in the pet health sector. You will be instrumental in driving a strategy that follows the pet owner's journey and strengthens clinical recommendations for Royal Canin's nutritional solutions. Private healthcare + equal parental leave Generous pension (up to 9% contribution) Life assurance (4x salary) EV salary sacrifice scheme Gym membership & wellbeing support Annual leave starting at 24 days, rising to 32 with service What We're Looking For Proactive and results-driven individual with a passion for digital technology and the veterinary industry. Professional qualification in IT, science, or a related field. Knowledge and experience working with digital systems. Strong planning and problem-solving abilities, with a customer-focused mindset. Skills: Strong presentation, communication and IT skills (proficient in Microsoft Word, Excel, PowerPoint etc.) to support effective sales analysis and management of the territory Driver's License: A clean driving record is required. Desirable experience: Proven track record in sales or account management. In-depth knowledge or direct experience of the veterinary industry. Key Responsibilities Identify and prospect new business opportunities to expand our digital footprint. Drive the recruitment of veterinary clinics to our digital recommendation service and increase the use of our digital platforms. Educate and train veterinary staff on the functionality and benefits of our digital systems to ensure continued engagement and success. Effectively manage a territory of up to 750 accounts, including independent and corporate veterinary clinics, hospitals, and charities. Collaborate closely with internal teams, including Veterinary Business Managers, Marketing, and Key Accounts, to deliver a seamless customer experience and achieve business objectives. Represent Royal Canin at trade shows, seminars, and conferences, acting as a brand ambassador. Gather and report on market intelligence, including competitor activity and customer feedback, to help shape our strategy. What You Can Expect from Mars Work alongside 130,000+ Associates worldwide guided by our Five Principles Be part of a purpose-driven company shaping "the world we want tomorrow" Access world-class training & development from day one Join a company with an industry-leading salary and benefits package
Job Description: Territory area: Taunton -Yeovil-Bournemouth £38,000 - £40,000 base salary plus bonus up to £7,000-£15,000 + Company car & Exceptional Benefits Mon -Fri 37.5 Hrs per week Why Join Us? Are you passionate about animal health and nutrition? Ready to make a difference in veterinary practices? At Royal Canin, we're looking for a dynamic veterinary business manager to drive sales growth and enhance the well-being of pets through nutritional recommendations. The Role The primary purpose of this position is to be responsible for delivering territory sales growth and securing the clinical recommendation of Royal Canin products in line with the veterinary pillar strategy. This is a field based role with a large territory covering the Southwest of England. The area spans across Bath - Somerset -Wiltshire -Dorset - Bournemouth and North Somerset Exciting opportunities to engage with pet professionals and enthusiasts at 2-3 key industry events per year (some weekend work involved) What's in it for you? Private healthcare + equal parental leave Generous pension (up to 9% contribution) Life assurance (4x salary) EV salary sacrifice scheme Gym membership & wellbeing support Annual leave starting at 24 days, rising to 32 with service What We're Looking For Sales Enthusiasm: Proven sales experience or a strong desire to learn and achieve. Nutritional Savvy: Confidence in understanding and presenting nutritional information. Skills: Strong presentation, communication and IT skills (proficient in Microsoft Word, Excel, PowerPoint etc.) to support effective sales analysis and management of the territory Driver's License: A clean driving record is required. Direct Experience: In related companies or working within the veterinary industry preferable Key Responsibilities Ignite Growth: Achieve sales goals by utilizing your strong selling skills to meet the unique needs of veterinary clinics. Build Relationships: Develop and nurture partnerships with key clinic individuals, identifying new opportunities to recommend our premium therapeutic diets. Educate: Veterinary staff on nutrition by being an expert in veterinary product knowledge and utilising available training tools Collaborate & Innovate: Work closely with your team and contribute valuable customer insights to shape strategies that benefit both clinics and pet owners. Engage & Educate: Participate in trade shows and conferences, delivering impactful training on nutritional benefits to support clinics. Stay Organized: Manage weekly reporting and maintain activity logs to keep your initiatives on track, including pre-call planning with defined objectives and delivery of sales coverage model objectives (frequency of visits, level of service etc.) What You Can Expect from Mars Work alongside 130,000+ Associates worldwide guided by our Five Principles Be part of a purpose-driven company shaping "the world we want tomorrow" Access world-class training & development from day one Join a company with an industry-leading salary and benefits package
May 15, 2026
Full time
Job Description: Territory area: Taunton -Yeovil-Bournemouth £38,000 - £40,000 base salary plus bonus up to £7,000-£15,000 + Company car & Exceptional Benefits Mon -Fri 37.5 Hrs per week Why Join Us? Are you passionate about animal health and nutrition? Ready to make a difference in veterinary practices? At Royal Canin, we're looking for a dynamic veterinary business manager to drive sales growth and enhance the well-being of pets through nutritional recommendations. The Role The primary purpose of this position is to be responsible for delivering territory sales growth and securing the clinical recommendation of Royal Canin products in line with the veterinary pillar strategy. This is a field based role with a large territory covering the Southwest of England. The area spans across Bath - Somerset -Wiltshire -Dorset - Bournemouth and North Somerset Exciting opportunities to engage with pet professionals and enthusiasts at 2-3 key industry events per year (some weekend work involved) What's in it for you? Private healthcare + equal parental leave Generous pension (up to 9% contribution) Life assurance (4x salary) EV salary sacrifice scheme Gym membership & wellbeing support Annual leave starting at 24 days, rising to 32 with service What We're Looking For Sales Enthusiasm: Proven sales experience or a strong desire to learn and achieve. Nutritional Savvy: Confidence in understanding and presenting nutritional information. Skills: Strong presentation, communication and IT skills (proficient in Microsoft Word, Excel, PowerPoint etc.) to support effective sales analysis and management of the territory Driver's License: A clean driving record is required. Direct Experience: In related companies or working within the veterinary industry preferable Key Responsibilities Ignite Growth: Achieve sales goals by utilizing your strong selling skills to meet the unique needs of veterinary clinics. Build Relationships: Develop and nurture partnerships with key clinic individuals, identifying new opportunities to recommend our premium therapeutic diets. Educate: Veterinary staff on nutrition by being an expert in veterinary product knowledge and utilising available training tools Collaborate & Innovate: Work closely with your team and contribute valuable customer insights to shape strategies that benefit both clinics and pet owners. Engage & Educate: Participate in trade shows and conferences, delivering impactful training on nutritional benefits to support clinics. Stay Organized: Manage weekly reporting and maintain activity logs to keep your initiatives on track, including pre-call planning with defined objectives and delivery of sales coverage model objectives (frequency of visits, level of service etc.) What You Can Expect from Mars Work alongside 130,000+ Associates worldwide guided by our Five Principles Be part of a purpose-driven company shaping "the world we want tomorrow" Access world-class training & development from day one Join a company with an industry-leading salary and benefits package
Thompson & Terry Recruitment
Flackwell Heath, Buckinghamshire
Position: Sales and Trade Marketing Executive Location: High Wycombe, Buckinghamshire Salary: Strong basic (+ bonus and car or car allowance) Hours: Monday - Friday (Hybrid - 2 days in the office and 3 days home working, with travel) Experience: Sales, Account Management, Trade Marketing, E-commerce, Category, B2B, Customer Relationships, P&L, Reporting, Microsoft Office, PowerPoint The Opportunity Thompson & Terry Recruitment are delighted to be working with a well-known and highly respected international brand, based near High Wycombe, to recruit a commercially minded and proactive Sales and Trade Marketing Executive to join their collaborative and high-performing team. As Sales and Trade Marketing Executive, you will take full ownership of a portfolio of e-commerce accounts, alongside delivering high-quality, consistent trade marketing content to support the wider sales team. This role suits someone who is confident with numbers, comfortable taking accountability for revenue and profitability, and able to act as a goto marketing support for customerfacing teams by ensuring all content is clear, accurate and aligned with brand standards. The successful Sales and Trade Marketing Executive will manage and nurture relationships with key e-commerce customers, monitor performance data, enhance product listings, support new product activations and ensure online content reflects best practice. Alongside this, the role involves producing customerready sales presentations, managing core trade marketing assets, preparing insightled decks for internal and external meetings and supporting sales colleagues with essential reporting and administrative tasks. This is an ideal opportunity for someone who is organised, analytical and enjoys bringing creativity and commercial thinking together. Candidates may be from a marketing, trade marketing/category or e-commerce background, who is excited by the chance to own accounts, contribute ideas and play a visible role in the growth of a market-leading brand. The Company Our client is a well-known international brand with a strong brand presence and a reputation for quality and innovation. Their UK office, based near High Wycombe, is a down-to-earth, friendly and collaborative environment where staff are valued, trusted, and given real opportunity to make an impact. This role offers a fantastic opportunity to grow with the business, gain genuine commercial exposure, and be part of an organisation that truly values its people, partners and workplace culture. You will work closely with senior stakeholders across Sales and Marketing, with the chance to build expertise in both e-commerce account management and trade marketing. Requirements Experience in sales, account management, trade marketing or a comparable commercial role, ideally with some exposure to ecommerce Comfortable working with financials, including revenue, profitability and budgetrelated decisionmaking Good understanding of online platforms and how to optimise product content (copy, imagery, SEO, enhanced content) Excellent organisational skills with strong attention to detail and the ability to manage several projects at once Strong analytical skills and confidence working with sales or market data Clear, professional written communication and the ability to build strong relationships internally and externally A proactive, curious mindset with a positive attitude, comfortable working crossfunctionally and finding solutions Thompson & Terry Ltd, trading as Thompson & Terry Recruitment, are an Abingdon-based recruitment agency specialising in placing candidates into roles across Oxfordshire and beyond. We typically recruit for Office Administration Jobs, Sales Jobs, Marketing Jobs, Biotech Jobs, and Executive Search appointments. No terminology used in this advert is intended to discriminate on the grounds of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. We encourage applications from all suitably qualified individuals. If you have any accessibility requirements or would like to discuss reasonable adjustments in the recruitment process, please let us know. PLEASE NOTE: Due to a high volume of applications, if you have not heard from us within 5 working days, unfortunately, your application has been unsuccessful at this time.
May 15, 2026
Full time
Position: Sales and Trade Marketing Executive Location: High Wycombe, Buckinghamshire Salary: Strong basic (+ bonus and car or car allowance) Hours: Monday - Friday (Hybrid - 2 days in the office and 3 days home working, with travel) Experience: Sales, Account Management, Trade Marketing, E-commerce, Category, B2B, Customer Relationships, P&L, Reporting, Microsoft Office, PowerPoint The Opportunity Thompson & Terry Recruitment are delighted to be working with a well-known and highly respected international brand, based near High Wycombe, to recruit a commercially minded and proactive Sales and Trade Marketing Executive to join their collaborative and high-performing team. As Sales and Trade Marketing Executive, you will take full ownership of a portfolio of e-commerce accounts, alongside delivering high-quality, consistent trade marketing content to support the wider sales team. This role suits someone who is confident with numbers, comfortable taking accountability for revenue and profitability, and able to act as a goto marketing support for customerfacing teams by ensuring all content is clear, accurate and aligned with brand standards. The successful Sales and Trade Marketing Executive will manage and nurture relationships with key e-commerce customers, monitor performance data, enhance product listings, support new product activations and ensure online content reflects best practice. Alongside this, the role involves producing customerready sales presentations, managing core trade marketing assets, preparing insightled decks for internal and external meetings and supporting sales colleagues with essential reporting and administrative tasks. This is an ideal opportunity for someone who is organised, analytical and enjoys bringing creativity and commercial thinking together. Candidates may be from a marketing, trade marketing/category or e-commerce background, who is excited by the chance to own accounts, contribute ideas and play a visible role in the growth of a market-leading brand. The Company Our client is a well-known international brand with a strong brand presence and a reputation for quality and innovation. Their UK office, based near High Wycombe, is a down-to-earth, friendly and collaborative environment where staff are valued, trusted, and given real opportunity to make an impact. This role offers a fantastic opportunity to grow with the business, gain genuine commercial exposure, and be part of an organisation that truly values its people, partners and workplace culture. You will work closely with senior stakeholders across Sales and Marketing, with the chance to build expertise in both e-commerce account management and trade marketing. Requirements Experience in sales, account management, trade marketing or a comparable commercial role, ideally with some exposure to ecommerce Comfortable working with financials, including revenue, profitability and budgetrelated decisionmaking Good understanding of online platforms and how to optimise product content (copy, imagery, SEO, enhanced content) Excellent organisational skills with strong attention to detail and the ability to manage several projects at once Strong analytical skills and confidence working with sales or market data Clear, professional written communication and the ability to build strong relationships internally and externally A proactive, curious mindset with a positive attitude, comfortable working crossfunctionally and finding solutions Thompson & Terry Ltd, trading as Thompson & Terry Recruitment, are an Abingdon-based recruitment agency specialising in placing candidates into roles across Oxfordshire and beyond. We typically recruit for Office Administration Jobs, Sales Jobs, Marketing Jobs, Biotech Jobs, and Executive Search appointments. No terminology used in this advert is intended to discriminate on the grounds of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. We encourage applications from all suitably qualified individuals. If you have any accessibility requirements or would like to discuss reasonable adjustments in the recruitment process, please let us know. PLEASE NOTE: Due to a high volume of applications, if you have not heard from us within 5 working days, unfortunately, your application has been unsuccessful at this time.
Join Our Team as a Customer Service Specialist - Banking & Financial Services - Work from Home Teleperformance certified as great place to work UK in 2025! . At Teleperformance, we deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence. We're expanding our Banking and Financial Services team and are looking for skilled Complaints Handlers to join us. If you have at least one year's experience in the banking or financial services industry, we'd love to hear from you. The Details You'll Want to Know Start Date: 1st June 2026 Salary: £27,580.80 per annum Competitive pay with opportunities to grow and develop your career. Location: Work from Home Hours: Full-Time - 40 hours per week Shifts between 8:00 am and 8:00 pm, Monday to Sunday Training: 3 weeks of comprehensive training, followed by 5 weeks of supported working Contract Type: Permanent Background Checks: To keep our customers and colleagues safe, you'll need to pass the following checks: Right to Work in the UK Criminal Record Check Credit Check Sanction CIFAS Any other relevant pre-employment screening Please note: No holidays or time off can be taken during your first 8 weeks of employment Join Our Complaints Team - Where Empathy Meets Excellence We believe that even when things go wrong, we have the power to make them right-and better than ever. Our Complaints team sits at the heart of that mission, turning customer frustration into loyalty through empathy, insight, and action. What You'll Be Doing Deliver exceptional customer experiences by handling complaints with empathy, clarity, and care-whether it's over the phone or in writing Dive deep into issues to uncover root causes, and collaborate across teams to prevent future problems before they arise Champion a customer-first culture, helping shape a service experience that's as thoughtful as it is effective Investigate each complaint thoroughly to ensure every customer receives a fair and transparent resolution Be the final voice of support-resolving issues with confidence and compassion when customers need us most Work through complex problems and escalate when needed, always keeping our commitment to timely and accurate outcomes You Should Apply If You're a seasoned complaint handler with experience in regulated environments or you've spent a year or more in the banking or financial services world and are ready to take your skills to the next level. You've written final responses and know how to communicate clearly, fairly, and with impact You're confident and resilient when speaking to customers-whether it's a tough call or a thoughtful email You thrive in fast-paced environments and embrace change with a positive mindset You're comfortable working to targets and deadlines without compromising on quality You've got a sharp eye for detail and a strong sense of fairness You're great at simplifying complex issues and explaining them in a way that's engaging and easy to understand You quickly grasp key regulations and understand how they shape our decisions You're deeply empathetic, always put yourself in the customer's shoes, and take full ownership of their journey Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. Skills needed to be a Customer Service Representative A professional, polite and courteous telephone manner Ability to deliver excellent service with outgoing nature Excellent verbal communication skills A good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations High levels of accuracy and attention to detail Be driven to work towards achievable targets Financial Sector - Key Responsibilities Provide exceptional and efficient customer service across our telephone, email, webchat and social media channels Use your problem-solving skills to support our customers, resolve their query and create a positive experience. Ensure that all customers are supported in accordance with regulatory requirements which aim to protect our customers Have excellent attention to detail Be knowledgeable of our client's process and products and how best to support the customer Benefits of being a Customer Service Representative Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
May 15, 2026
Full time
Join Our Team as a Customer Service Specialist - Banking & Financial Services - Work from Home Teleperformance certified as great place to work UK in 2025! . At Teleperformance, we deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence. We're expanding our Banking and Financial Services team and are looking for skilled Complaints Handlers to join us. If you have at least one year's experience in the banking or financial services industry, we'd love to hear from you. The Details You'll Want to Know Start Date: 1st June 2026 Salary: £27,580.80 per annum Competitive pay with opportunities to grow and develop your career. Location: Work from Home Hours: Full-Time - 40 hours per week Shifts between 8:00 am and 8:00 pm, Monday to Sunday Training: 3 weeks of comprehensive training, followed by 5 weeks of supported working Contract Type: Permanent Background Checks: To keep our customers and colleagues safe, you'll need to pass the following checks: Right to Work in the UK Criminal Record Check Credit Check Sanction CIFAS Any other relevant pre-employment screening Please note: No holidays or time off can be taken during your first 8 weeks of employment Join Our Complaints Team - Where Empathy Meets Excellence We believe that even when things go wrong, we have the power to make them right-and better than ever. Our Complaints team sits at the heart of that mission, turning customer frustration into loyalty through empathy, insight, and action. What You'll Be Doing Deliver exceptional customer experiences by handling complaints with empathy, clarity, and care-whether it's over the phone or in writing Dive deep into issues to uncover root causes, and collaborate across teams to prevent future problems before they arise Champion a customer-first culture, helping shape a service experience that's as thoughtful as it is effective Investigate each complaint thoroughly to ensure every customer receives a fair and transparent resolution Be the final voice of support-resolving issues with confidence and compassion when customers need us most Work through complex problems and escalate when needed, always keeping our commitment to timely and accurate outcomes You Should Apply If You're a seasoned complaint handler with experience in regulated environments or you've spent a year or more in the banking or financial services world and are ready to take your skills to the next level. You've written final responses and know how to communicate clearly, fairly, and with impact You're confident and resilient when speaking to customers-whether it's a tough call or a thoughtful email You thrive in fast-paced environments and embrace change with a positive mindset You're comfortable working to targets and deadlines without compromising on quality You've got a sharp eye for detail and a strong sense of fairness You're great at simplifying complex issues and explaining them in a way that's engaging and easy to understand You quickly grasp key regulations and understand how they shape our decisions You're deeply empathetic, always put yourself in the customer's shoes, and take full ownership of their journey Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. Skills needed to be a Customer Service Representative A professional, polite and courteous telephone manner Ability to deliver excellent service with outgoing nature Excellent verbal communication skills A good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations High levels of accuracy and attention to detail Be driven to work towards achievable targets Financial Sector - Key Responsibilities Provide exceptional and efficient customer service across our telephone, email, webchat and social media channels Use your problem-solving skills to support our customers, resolve their query and create a positive experience. Ensure that all customers are supported in accordance with regulatory requirements which aim to protect our customers Have excellent attention to detail Be knowledgeable of our client's process and products and how best to support the customer Benefits of being a Customer Service Representative Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Join Our Team as a Customer Service Specialist - Banking & Financial Services - Work from Home Teleperformance certified as great place to work UK in 2025! . At Teleperformance, we deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence. We're expanding our Banking and Financial Services team and are looking for skilled Complaints Handlers to join us. If you have at least one year's experience in the banking or financial services industry, we'd love to hear from you. The Details You'll Want to Know Start Date: 1st June 2026 Salary: £27,580.80 per annum Competitive pay with opportunities to grow and develop your career. Location: Work from Home Hours: Full-Time - 40 hours per week Shifts between 8:00 am and 8:00 pm, Monday to Sunday Training: 3 weeks of comprehensive training, followed by 5 weeks of supported working Contract Type: Permanent Background Checks: To keep our customers and colleagues safe, you'll need to pass the following checks: Right to Work in the UK Criminal Record Check Credit Check Sanction CIFAS Any other relevant pre-employment screening Please note: No holidays or time off can be taken during your first 8 weeks of employment Join Our Complaints Team - Where Empathy Meets Excellence We believe that even when things go wrong, we have the power to make them right-and better than ever. Our Complaints team sits at the heart of that mission, turning customer frustration into loyalty through empathy, insight, and action. What You'll Be Doing Deliver exceptional customer experiences by handling complaints with empathy, clarity, and care-whether it's over the phone or in writing Dive deep into issues to uncover root causes, and collaborate across teams to prevent future problems before they arise Champion a customer-first culture, helping shape a service experience that's as thoughtful as it is effective Investigate each complaint thoroughly to ensure every customer receives a fair and transparent resolution Be the final voice of support-resolving issues with confidence and compassion when customers need us most Work through complex problems and escalate when needed, always keeping our commitment to timely and accurate outcomes You Should Apply If You're a seasoned complaint handler with experience in regulated environments or you've spent a year or more in the banking or financial services world and are ready to take your skills to the next level. You've written final responses and know how to communicate clearly, fairly, and with impact You're confident and resilient when speaking to customers-whether it's a tough call or a thoughtful email You thrive in fast-paced environments and embrace change with a positive mindset You're comfortable working to targets and deadlines without compromising on quality You've got a sharp eye for detail and a strong sense of fairness You're great at simplifying complex issues and explaining them in a way that's engaging and easy to understand You quickly grasp key regulations and understand how they shape our decisions You're deeply empathetic, always put yourself in the customer's shoes, and take full ownership of their journey Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. Skills needed to be a Customer Service Representative A professional, polite and courteous telephone manner Ability to deliver excellent service with outgoing nature Excellent verbal communication skills A good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations High levels of accuracy and attention to detail Be driven to work towards achievable targets Financial Sector - Key Responsibilities Provide exceptional and efficient customer service across our telephone, email, webchat and social media channels Use your problem-solving skills to support our customers, resolve their query and create a positive experience. Ensure that all customers are supported in accordance with regulatory requirements which aim to protect our customers Have excellent attention to detail Be knowledgeable of our client's process and products and how best to support the customer Benefits of being a Customer Service Representative Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
May 15, 2026
Full time
Join Our Team as a Customer Service Specialist - Banking & Financial Services - Work from Home Teleperformance certified as great place to work UK in 2025! . At Teleperformance, we deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence. We're expanding our Banking and Financial Services team and are looking for skilled Complaints Handlers to join us. If you have at least one year's experience in the banking or financial services industry, we'd love to hear from you. The Details You'll Want to Know Start Date: 1st June 2026 Salary: £27,580.80 per annum Competitive pay with opportunities to grow and develop your career. Location: Work from Home Hours: Full-Time - 40 hours per week Shifts between 8:00 am and 8:00 pm, Monday to Sunday Training: 3 weeks of comprehensive training, followed by 5 weeks of supported working Contract Type: Permanent Background Checks: To keep our customers and colleagues safe, you'll need to pass the following checks: Right to Work in the UK Criminal Record Check Credit Check Sanction CIFAS Any other relevant pre-employment screening Please note: No holidays or time off can be taken during your first 8 weeks of employment Join Our Complaints Team - Where Empathy Meets Excellence We believe that even when things go wrong, we have the power to make them right-and better than ever. Our Complaints team sits at the heart of that mission, turning customer frustration into loyalty through empathy, insight, and action. What You'll Be Doing Deliver exceptional customer experiences by handling complaints with empathy, clarity, and care-whether it's over the phone or in writing Dive deep into issues to uncover root causes, and collaborate across teams to prevent future problems before they arise Champion a customer-first culture, helping shape a service experience that's as thoughtful as it is effective Investigate each complaint thoroughly to ensure every customer receives a fair and transparent resolution Be the final voice of support-resolving issues with confidence and compassion when customers need us most Work through complex problems and escalate when needed, always keeping our commitment to timely and accurate outcomes You Should Apply If You're a seasoned complaint handler with experience in regulated environments or you've spent a year or more in the banking or financial services world and are ready to take your skills to the next level. You've written final responses and know how to communicate clearly, fairly, and with impact You're confident and resilient when speaking to customers-whether it's a tough call or a thoughtful email You thrive in fast-paced environments and embrace change with a positive mindset You're comfortable working to targets and deadlines without compromising on quality You've got a sharp eye for detail and a strong sense of fairness You're great at simplifying complex issues and explaining them in a way that's engaging and easy to understand You quickly grasp key regulations and understand how they shape our decisions You're deeply empathetic, always put yourself in the customer's shoes, and take full ownership of their journey Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. Skills needed to be a Customer Service Representative A professional, polite and courteous telephone manner Ability to deliver excellent service with outgoing nature Excellent verbal communication skills A good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations High levels of accuracy and attention to detail Be driven to work towards achievable targets Financial Sector - Key Responsibilities Provide exceptional and efficient customer service across our telephone, email, webchat and social media channels Use your problem-solving skills to support our customers, resolve their query and create a positive experience. Ensure that all customers are supported in accordance with regulatory requirements which aim to protect our customers Have excellent attention to detail Be knowledgeable of our client's process and products and how best to support the customer Benefits of being a Customer Service Representative Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Join Our Team as a Customer Service Specialist - Banking & Financial Services - Work from Home Teleperformance certified as great place to work UK in 2025! . At Teleperformance, we deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence. We're expanding our Banking and Financial Services team and are looking for skilled Complaints Handlers to join us. If you have at least one year's experience in the banking or financial services industry, we'd love to hear from you. The Details You'll Want to Know Start Date: 1st June 2026 Salary: £27,580.80 per annum Competitive pay with opportunities to grow and develop your career. Location: Work from Home Hours: Full-Time - 40 hours per week Shifts between 8:00 am and 8:00 pm, Monday to Sunday Training: 3 weeks of comprehensive training, followed by 5 weeks of supported working Contract Type: Permanent Background Checks: To keep our customers and colleagues safe, you'll need to pass the following checks: Right to Work in the UK Criminal Record Check Credit Check Sanction CIFAS Any other relevant pre-employment screening Please note: No holidays or time off can be taken during your first 8 weeks of employment Join Our Complaints Team - Where Empathy Meets Excellence We believe that even when things go wrong, we have the power to make them right-and better than ever. Our Complaints team sits at the heart of that mission, turning customer frustration into loyalty through empathy, insight, and action. What You'll Be Doing Deliver exceptional customer experiences by handling complaints with empathy, clarity, and care-whether it's over the phone or in writing Dive deep into issues to uncover root causes, and collaborate across teams to prevent future problems before they arise Champion a customer-first culture, helping shape a service experience that's as thoughtful as it is effective Investigate each complaint thoroughly to ensure every customer receives a fair and transparent resolution Be the final voice of support-resolving issues with confidence and compassion when customers need us most Work through complex problems and escalate when needed, always keeping our commitment to timely and accurate outcomes You Should Apply If You're a seasoned complaint handler with experience in regulated environments or you've spent a year or more in the banking or financial services world and are ready to take your skills to the next level. You've written final responses and know how to communicate clearly, fairly, and with impact You're confident and resilient when speaking to customers-whether it's a tough call or a thoughtful email You thrive in fast-paced environments and embrace change with a positive mindset You're comfortable working to targets and deadlines without compromising on quality You've got a sharp eye for detail and a strong sense of fairness You're great at simplifying complex issues and explaining them in a way that's engaging and easy to understand You quickly grasp key regulations and understand how they shape our decisions You're deeply empathetic, always put yourself in the customer's shoes, and take full ownership of their journey Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. Skills needed to be a Customer Service Representative A professional, polite and courteous telephone manner Ability to deliver excellent service with outgoing nature Excellent verbal communication skills A good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations High levels of accuracy and attention to detail Be driven to work towards achievable targets Financial Sector - Key Responsibilities Provide exceptional and efficient customer service across our telephone, email, webchat and social media channels Use your problem-solving skills to support our customers, resolve their query and create a positive experience. Ensure that all customers are supported in accordance with regulatory requirements which aim to protect our customers Have excellent attention to detail Be knowledgeable of our client's process and products and how best to support the customer Benefits of being a Customer Service Representative Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
May 15, 2026
Full time
Join Our Team as a Customer Service Specialist - Banking & Financial Services - Work from Home Teleperformance certified as great place to work UK in 2025! . At Teleperformance, we deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence. We're expanding our Banking and Financial Services team and are looking for skilled Complaints Handlers to join us. If you have at least one year's experience in the banking or financial services industry, we'd love to hear from you. The Details You'll Want to Know Start Date: 1st June 2026 Salary: £27,580.80 per annum Competitive pay with opportunities to grow and develop your career. Location: Work from Home Hours: Full-Time - 40 hours per week Shifts between 8:00 am and 8:00 pm, Monday to Sunday Training: 3 weeks of comprehensive training, followed by 5 weeks of supported working Contract Type: Permanent Background Checks: To keep our customers and colleagues safe, you'll need to pass the following checks: Right to Work in the UK Criminal Record Check Credit Check Sanction CIFAS Any other relevant pre-employment screening Please note: No holidays or time off can be taken during your first 8 weeks of employment Join Our Complaints Team - Where Empathy Meets Excellence We believe that even when things go wrong, we have the power to make them right-and better than ever. Our Complaints team sits at the heart of that mission, turning customer frustration into loyalty through empathy, insight, and action. What You'll Be Doing Deliver exceptional customer experiences by handling complaints with empathy, clarity, and care-whether it's over the phone or in writing Dive deep into issues to uncover root causes, and collaborate across teams to prevent future problems before they arise Champion a customer-first culture, helping shape a service experience that's as thoughtful as it is effective Investigate each complaint thoroughly to ensure every customer receives a fair and transparent resolution Be the final voice of support-resolving issues with confidence and compassion when customers need us most Work through complex problems and escalate when needed, always keeping our commitment to timely and accurate outcomes You Should Apply If You're a seasoned complaint handler with experience in regulated environments or you've spent a year or more in the banking or financial services world and are ready to take your skills to the next level. You've written final responses and know how to communicate clearly, fairly, and with impact You're confident and resilient when speaking to customers-whether it's a tough call or a thoughtful email You thrive in fast-paced environments and embrace change with a positive mindset You're comfortable working to targets and deadlines without compromising on quality You've got a sharp eye for detail and a strong sense of fairness You're great at simplifying complex issues and explaining them in a way that's engaging and easy to understand You quickly grasp key regulations and understand how they shape our decisions You're deeply empathetic, always put yourself in the customer's shoes, and take full ownership of their journey Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. Skills needed to be a Customer Service Representative A professional, polite and courteous telephone manner Ability to deliver excellent service with outgoing nature Excellent verbal communication skills A good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations High levels of accuracy and attention to detail Be driven to work towards achievable targets Financial Sector - Key Responsibilities Provide exceptional and efficient customer service across our telephone, email, webchat and social media channels Use your problem-solving skills to support our customers, resolve their query and create a positive experience. Ensure that all customers are supported in accordance with regulatory requirements which aim to protect our customers Have excellent attention to detail Be knowledgeable of our client's process and products and how best to support the customer Benefits of being a Customer Service Representative Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
