Vacancy: Complex Casework Officer(s) Positions available: 4 Location: Newall Street, Birmingham B3 1SF Salary: £30,431 to £32,991 per annum depending on experience. Hours: Full time - 37.5 hours per week, Monday to Friday 9 a.m. to 5 p.m. (occasional weekend and evening work). Benefits 25 days holiday + bank holidays Workplace pension scheme Critical Illness cover Travel expenses Full Training provided. This is an exciting opportunity to join Act on Energy working on a flagship project with Birmingham Community Healthcare NHS Foundation Trust. The Casework Officer role will provide vital support to vulnerable communities across the city, helping to create an integrated model of health care and support. The energy efficiency sector is experiencing significant growth, with ever-increasing levels of fuel poverty accompanied by assistance programmes. The successful candidate will work with people with various needs, treating each as an individual and assisting them with appropriate measures. The links between poor housing conditions, fuel poverty and health are well-established. This project aims to reduce these inequalities, improving health and reducing the need for NHS services. About You This role suits individuals with experience of working with vulnerable households, families, and carers. Experience with front-line health and social care teams will be advantageous. Understanding climate and sustainability issues is valued. You will be a confident communicator, comfortable working with multiple stakeholders, people-focused and process-driven with a methodical and organised approach. Successful casework relies on quality data, so you should be able to keep comprehensive records and understand how data can be used to tell a meaningful story. The Role You will offer person-centred support, improving knowledge of energy efficiency, budgeting, and confidence-building for vulnerable fuel-poor households. You will develop an understanding of each household's circumstances and their energy/welfare needs. As an effective coordinator and advocate, you will actively manage casework, produce individual action plans, and complete pre/post evaluation activities with our project partners. You will support Act on Energy's regional activity, working with the public and partner agencies to tackle fuel poverty inequalities. Building relationships with community groups and front-line public sector workers, including GP practices, hospitals, health/social care organisations, and allied teams. This role offers opportunities to genuinely impact communities by preventing hospital admissions, reducing reliance on GPs/home care, addressing isolation, improving health/wellbeing while saving money and improving lives. Duties & Responsibilities You will provide holistic energy, financial and budgeting advice to ensure vulnerable fuel-poor households access needed assistance through grant schemes and referral pathways. You will understand people's needs, empowering them to be knowledgeable and resourceful. You will also support partner agencies' front-line staff in understanding the warm homes-health outcomes relationship. You will work in the community, from home and Act on Energy's offices as required. Skills You must work independently, managing your workload effectively using our CRM system while understanding privacy/safeguarding. Other key skills: Achieving agreed outcomes/targets Commitment to Act on Energy's values GDPR and health/safety compliance Effective written/oral communication Flexibility to work evenings/weekends. Person Specification The person specification is a picture of skills, knowledge and experience required to carry out the role. It will also be used in the short-listing and interview process for this post. You should demonstrate in your CV and covering letter how you meet the criteria. Essential: Experience with vulnerable customers/households. Knowledge of housing, health, and social care services Delivering advice and training Interacting with multi-agency projects Driving high customer service standards Excellent customer service skills for diverse audiences Understanding project management, KPIs and deliverables Analytical skills and thorough approach to accurate record-keeping Desire to support vulnerable customers and improve outcomes. Excellent self-management skills Flexibility to respond positively to workload changes. Commitment to equal opportunities and anti-discrimination Strong MS Office skills Driving license and car Desirable: Knowledge of domestic energy/affordable warmth Energy Awareness qualification Experience with CRM systems. Knowledge of UK energy infrastructure Second language skills (written and/or oral) Experience supporting local authorities. Characteristics: Enthusiasm for environmental/social welfare Flexible, dynamic, and creative approach
May 14, 2024
Full time
Vacancy: Complex Casework Officer(s) Positions available: 4 Location: Newall Street, Birmingham B3 1SF Salary: £30,431 to £32,991 per annum depending on experience. Hours: Full time - 37.5 hours per week, Monday to Friday 9 a.m. to 5 p.m. (occasional weekend and evening work). Benefits 25 days holiday + bank holidays Workplace pension scheme Critical Illness cover Travel expenses Full Training provided. This is an exciting opportunity to join Act on Energy working on a flagship project with Birmingham Community Healthcare NHS Foundation Trust. The Casework Officer role will provide vital support to vulnerable communities across the city, helping to create an integrated model of health care and support. The energy efficiency sector is experiencing significant growth, with ever-increasing levels of fuel poverty accompanied by assistance programmes. The successful candidate will work with people with various needs, treating each as an individual and assisting them with appropriate measures. The links between poor housing conditions, fuel poverty and health are well-established. This project aims to reduce these inequalities, improving health and reducing the need for NHS services. About You This role suits individuals with experience of working with vulnerable households, families, and carers. Experience with front-line health and social care teams will be advantageous. Understanding climate and sustainability issues is valued. You will be a confident communicator, comfortable working with multiple stakeholders, people-focused and process-driven with a methodical and organised approach. Successful casework relies on quality data, so you should be able to keep comprehensive records and understand how data can be used to tell a meaningful story. The Role You will offer person-centred support, improving knowledge of energy efficiency, budgeting, and confidence-building for vulnerable fuel-poor households. You will develop an understanding of each household's circumstances and their energy/welfare needs. As an effective coordinator and advocate, you will actively manage casework, produce individual action plans, and complete pre/post evaluation activities with our project partners. You will support Act on Energy's regional activity, working with the public and partner agencies to tackle fuel poverty inequalities. Building relationships with community groups and front-line public sector workers, including GP practices, hospitals, health/social care organisations, and allied teams. This role offers opportunities to genuinely impact communities by preventing hospital admissions, reducing reliance on GPs/home care, addressing isolation, improving health/wellbeing while saving money and improving lives. Duties & Responsibilities You will provide holistic energy, financial and budgeting advice to ensure vulnerable fuel-poor households access needed assistance through grant schemes and referral pathways. You will understand people's needs, empowering them to be knowledgeable and resourceful. You will also support partner agencies' front-line staff in understanding the warm homes-health outcomes relationship. You will work in the community, from home and Act on Energy's offices as required. Skills You must work independently, managing your workload effectively using our CRM system while understanding privacy/safeguarding. Other key skills: Achieving agreed outcomes/targets Commitment to Act on Energy's values GDPR and health/safety compliance Effective written/oral communication Flexibility to work evenings/weekends. Person Specification The person specification is a picture of skills, knowledge and experience required to carry out the role. It will also be used in the short-listing and interview process for this post. You should demonstrate in your CV and covering letter how you meet the criteria. Essential: Experience with vulnerable customers/households. Knowledge of housing, health, and social care services Delivering advice and training Interacting with multi-agency projects Driving high customer service standards Excellent customer service skills for diverse audiences Understanding project management, KPIs and deliverables Analytical skills and thorough approach to accurate record-keeping Desire to support vulnerable customers and improve outcomes. Excellent self-management skills Flexibility to respond positively to workload changes. Commitment to equal opportunities and anti-discrimination Strong MS Office skills Driving license and car Desirable: Knowledge of domestic energy/affordable warmth Energy Awareness qualification Experience with CRM systems. Knowledge of UK energy infrastructure Second language skills (written and/or oral) Experience supporting local authorities. Characteristics: Enthusiasm for environmental/social welfare Flexible, dynamic, and creative approach
Vacancy: Complex Casework Officer(s) Positions available: 4 Location: Newall Street, Birmingham B3 1SF Salary: 30,431 to 32,991 per annum depending on experience. Hours: Full time - 37.5 hours per week, Monday to Friday 9 a.m. to 5 p.m. (occasional weekend and evening work). Benefits 25 days holiday + bank holidays Workplace pension scheme Critical Illness cover Travel expenses Full Training provided. This is an exciting opportunity to join Act on Energy working on a flagship project with Birmingham Community Healthcare NHS Foundation Trust. The Casework Officer role will provide vital support to vulnerable communities across the city, helping to create an integrated model of health care and support. The energy efficiency sector is experiencing significant growth, with ever-increasing levels of fuel poverty accompanied by assistance programmes. The successful candidate will work with people with various needs, treating each as an individual and assisting them with appropriate measures. The links between poor housing conditions, fuel poverty and health are well-established. This project aims to reduce these inequalities, improving health and reducing the need for NHS services. About You This role suits individuals with experience of working with vulnerable households, families, and carers. Experience with front-line health and social care teams will be advantageous. Understanding climate and sustainability issues is valued. You will be a confident communicator, comfortable working with multiple stakeholders, people-focused and process-driven with a methodical and organised approach. Successful casework relies on quality data, so you should be able to keep comprehensive records and understand how data can be used to tell a meaningful story. The Role You will offer person-centred support, improving knowledge of energy efficiency, budgeting, and confidence-building for vulnerable fuel-poor households. You will develop an understanding of each household's circumstances and their energy/welfare needs. As an effective coordinator and advocate, you will actively manage casework, produce individual action plans, and complete pre/post evaluation activities with our project partners. You will support Act on Energy's regional activity, working with the public and partner agencies to tackle fuel poverty inequalities. Building relationships with community groups and front-line public sector workers, including GP practices, hospitals, health/social care organisations, and allied teams. This role offers opportunities to genuinely impact communities by preventing hospital admissions, reducing reliance on GPs/home care, addressing isolation, improving health/wellbeing while saving money and improving lives. Duties & Responsibilities You will provide holistic energy, financial and budgeting advice to ensure vulnerable fuel-poor households access needed assistance through grant schemes and referral pathways. You will understand people's needs, empowering them to be knowledgeable and resourceful. You will also support partner agencies' front-line staff in understanding the warm homes-health outcomes relationship. You will work in the community, from home and Act on Energy's offices as required. Skills You must work independently, managing your workload effectively using our CRM system while understanding privacy/safeguarding. Other key skills: Achieving agreed outcomes/targets Commitment to Act on Energy's values GDPR and health/safety compliance Effective written/oral communication Flexibility to work evenings/weekends. Person Specification The person specification is a picture of skills, knowledge and experience required to carry out the role. It will also be used in the short-listing and interview process for this post. You should demonstrate in your CV and covering letter how you meet the criteria. Essential: Experience with vulnerable customers/households. Knowledge of housing, health, and social care services Delivering advice and training Interacting with multi-agency projects Driving high customer service standards Excellent customer service skills for diverse audiences Understanding project management, KPIs and deliverables Analytical skills and thorough approach to accurate record-keeping Desire to support vulnerable customers and improve outcomes. Excellent self-management skills Flexibility to respond positively to workload changes. Commitment to equal opportunities and anti-discrimination Strong MS Office skills Driving license and car Desirable : Knowledge of domestic energy/affordable warmth Energy Awareness qualification Experience with CRM systems. Knowledge of UK energy infrastructure Second language skills (written and/or oral) Experience supporting local authorities. Characteristics: Enthusiasm for environmental/social welfare Flexible, dynamic, and creative approach
May 09, 2024
Full time
Vacancy: Complex Casework Officer(s) Positions available: 4 Location: Newall Street, Birmingham B3 1SF Salary: 30,431 to 32,991 per annum depending on experience. Hours: Full time - 37.5 hours per week, Monday to Friday 9 a.m. to 5 p.m. (occasional weekend and evening work). Benefits 25 days holiday + bank holidays Workplace pension scheme Critical Illness cover Travel expenses Full Training provided. This is an exciting opportunity to join Act on Energy working on a flagship project with Birmingham Community Healthcare NHS Foundation Trust. The Casework Officer role will provide vital support to vulnerable communities across the city, helping to create an integrated model of health care and support. The energy efficiency sector is experiencing significant growth, with ever-increasing levels of fuel poverty accompanied by assistance programmes. The successful candidate will work with people with various needs, treating each as an individual and assisting them with appropriate measures. The links between poor housing conditions, fuel poverty and health are well-established. This project aims to reduce these inequalities, improving health and reducing the need for NHS services. About You This role suits individuals with experience of working with vulnerable households, families, and carers. Experience with front-line health and social care teams will be advantageous. Understanding climate and sustainability issues is valued. You will be a confident communicator, comfortable working with multiple stakeholders, people-focused and process-driven with a methodical and organised approach. Successful casework relies on quality data, so you should be able to keep comprehensive records and understand how data can be used to tell a meaningful story. The Role You will offer person-centred support, improving knowledge of energy efficiency, budgeting, and confidence-building for vulnerable fuel-poor households. You will develop an understanding of each household's circumstances and their energy/welfare needs. As an effective coordinator and advocate, you will actively manage casework, produce individual action plans, and complete pre/post evaluation activities with our project partners. You will support Act on Energy's regional activity, working with the public and partner agencies to tackle fuel poverty inequalities. Building relationships with community groups and front-line public sector workers, including GP practices, hospitals, health/social care organisations, and allied teams. This role offers opportunities to genuinely impact communities by preventing hospital admissions, reducing reliance on GPs/home care, addressing isolation, improving health/wellbeing while saving money and improving lives. Duties & Responsibilities You will provide holistic energy, financial and budgeting advice to ensure vulnerable fuel-poor households access needed assistance through grant schemes and referral pathways. You will understand people's needs, empowering them to be knowledgeable and resourceful. You will also support partner agencies' front-line staff in understanding the warm homes-health outcomes relationship. You will work in the community, from home and Act on Energy's offices as required. Skills You must work independently, managing your workload effectively using our CRM system while understanding privacy/safeguarding. Other key skills: Achieving agreed outcomes/targets Commitment to Act on Energy's values GDPR and health/safety compliance Effective written/oral communication Flexibility to work evenings/weekends. Person Specification The person specification is a picture of skills, knowledge and experience required to carry out the role. It will also be used in the short-listing and interview process for this post. You should demonstrate in your CV and covering letter how you meet the criteria. Essential: Experience with vulnerable customers/households. Knowledge of housing, health, and social care services Delivering advice and training Interacting with multi-agency projects Driving high customer service standards Excellent customer service skills for diverse audiences Understanding project management, KPIs and deliverables Analytical skills and thorough approach to accurate record-keeping Desire to support vulnerable customers and improve outcomes. Excellent self-management skills Flexibility to respond positively to workload changes. Commitment to equal opportunities and anti-discrimination Strong MS Office skills Driving license and car Desirable : Knowledge of domestic energy/affordable warmth Energy Awareness qualification Experience with CRM systems. Knowledge of UK energy infrastructure Second language skills (written and/or oral) Experience supporting local authorities. Characteristics: Enthusiasm for environmental/social welfare Flexible, dynamic, and creative approach
£48,000 - £60,000 + AET Wellbeing Cash Plan + Pension Scheme (LGPS) + Additional AET Benefits Permanent, Full Time 37 hours per week, 52 weeks per year June 2024 Start Location: Hybrid - remote working and office based within either the South Eastern Regional Office at Greensward Academy (Hockley) or North Eastern Regional Office at New Rickstones Academy (Witham) with travel to academies as required. Are you a strategic HR professional with a passion for education? We are looking for a Regional HR Business Partner to take the lead in providing top tier HR services to our schools in the East region. In this role, you will oversee a dedicated team of HR Advisors and Coordinators, ensuring the delivery of high quality, strategic HR support that aligns with our organisational objectives. Your experience and leadership will be key in driving positive change and fostering a supportive working environment across the region. As a Regional Business Partner, you will be at the forefront of advisory services, offering guidance on employment practices, legal compliance, and HR best practices to Principals, Senior Leaders, and Governors. The ability to navigate complex HR issues with professionalism and tact will be essential in resolving conflicts, promoting positive dialogue, and driving continuous improvement. In addition to this you will collaborate closely with internal and external stakeholders to develop and implement HR strategies that enhance service delivery and support the overall mission of AET. You will support 12 schools in the East region which will require great organisation and communication skills, a can do attitude, resilience and commitment. Join us at AET and play a vital role in shaping the future of education through effective HR management. Should you wish to find out more about this role, please contact the Head of HR Services, Felicity Larter at Closing date : 19th May 2024 Interview Date : 24th May 2024 We reserve the right to close this vacancy early should we receive an overwhelming response. All candidates are advised to refer to the job description and person specification before making an application. In line with our safeguarding practices we are unable to accept CV's. Apply today. Academies Enterprise Trust and all of our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of our pupils, and we expect all our staff and volunteers to share this commitment. We adopt a robust, fair and consistent recruitment process which is inline with Keeping Children Safe in Education guidance. This includes online checks for shortlisted candidates. All offers of employment are subject to an Enhanced DBS check, references, and where applicable, a prohibition from teaching check. Academies Enterprise Trust embraces diversity and promotes equality of opportunity. Job share, part time and flexible working opportunities will be considered. We are a Disability Confident Employer and there is a guaranteed interview scheme for candidates with disabilities who meet the minimum selection criteria.
May 09, 2024
Full time
£48,000 - £60,000 + AET Wellbeing Cash Plan + Pension Scheme (LGPS) + Additional AET Benefits Permanent, Full Time 37 hours per week, 52 weeks per year June 2024 Start Location: Hybrid - remote working and office based within either the South Eastern Regional Office at Greensward Academy (Hockley) or North Eastern Regional Office at New Rickstones Academy (Witham) with travel to academies as required. Are you a strategic HR professional with a passion for education? We are looking for a Regional HR Business Partner to take the lead in providing top tier HR services to our schools in the East region. In this role, you will oversee a dedicated team of HR Advisors and Coordinators, ensuring the delivery of high quality, strategic HR support that aligns with our organisational objectives. Your experience and leadership will be key in driving positive change and fostering a supportive working environment across the region. As a Regional Business Partner, you will be at the forefront of advisory services, offering guidance on employment practices, legal compliance, and HR best practices to Principals, Senior Leaders, and Governors. The ability to navigate complex HR issues with professionalism and tact will be essential in resolving conflicts, promoting positive dialogue, and driving continuous improvement. In addition to this you will collaborate closely with internal and external stakeholders to develop and implement HR strategies that enhance service delivery and support the overall mission of AET. You will support 12 schools in the East region which will require great organisation and communication skills, a can do attitude, resilience and commitment. Join us at AET and play a vital role in shaping the future of education through effective HR management. Should you wish to find out more about this role, please contact the Head of HR Services, Felicity Larter at Closing date : 19th May 2024 Interview Date : 24th May 2024 We reserve the right to close this vacancy early should we receive an overwhelming response. All candidates are advised to refer to the job description and person specification before making an application. In line with our safeguarding practices we are unable to accept CV's. Apply today. Academies Enterprise Trust and all of our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of our pupils, and we expect all our staff and volunteers to share this commitment. We adopt a robust, fair and consistent recruitment process which is inline with Keeping Children Safe in Education guidance. This includes online checks for shortlisted candidates. All offers of employment are subject to an Enhanced DBS check, references, and where applicable, a prohibition from teaching check. Academies Enterprise Trust embraces diversity and promotes equality of opportunity. Job share, part time and flexible working opportunities will be considered. We are a Disability Confident Employer and there is a guaranteed interview scheme for candidates with disabilities who meet the minimum selection criteria.
Facilities Coordinator Ref: 29941 Manchester The Opportunity We are seeking a highly organized and detail-oriented Facilities Coordinator to join our team. As a Facilities Coordinator, you will be responsible for ensuring the smooth operations of our facilities and maintaining a safe and functional work environment for our employees. This role requires strong communication skills, as you will be working closely with various teams and vendors to address any facility-related issues. Main Job Responsibilities Manage the internal helpdesk for the client account, from task initiation to completion. Proactively chase and close out overdue tasks, tracking progress against pre-determined KPIs. Measure and report SLA response times, implementing escalation procedures when necessary. Communicate job progress and open tasks to clients and key stakeholders. Upload maintenance records/compliance certificates and amend asset information to the helpdesk database. Handle escalations efficiently to minimise client impact. Annually cleanse and refresh the electronic register, incorporating updates. Collate quotes from suppliers and monitor spending against pre-agreed values. Ensure accurate data in the helpdesk software for all locations in scope. Proactively monitor services and contracts, suggesting improvements to processes. Challenge contractor costs when deviations occur from the norm. Liaise with regional client managers to maintain information flow. Support monthly supplier reviews in collaboration with the wider team. Field internal calls to assist with task management and updates for key clients, customers, and stakeholders. Develop a thorough understanding of the contract's service delivery requirements. Build relationships and trust with internal and external stakeholders across multiple regions. Utilise company and client systems for data maintenance, updating, and extraction. Support new building openings, coordinating suppliers to meet strict deadlines. Regularly attend and review Macro communications to stay informed about current developments. The job holder should ideally have: Experience with FM helpdesk software (e.g., Concept, Maximo, Service Channel). Facilities Management experience within the engineering environment. Advanced Excel or database experience is advantageous. Ability to think creatively and provide innovative solutions. Strong administration skills with proven multitasking abilities. Ability to thrive in a fast-paced, real-time environment. Dedication to task completion and effective prioritization. Problem-solving mindset and ownership of solutions. Effective communication skills with a customer-focused approach. Team player with good organisational skills. Macro is an inclusive employer and welcomes interest from a diverse range of candidates. Even if you feel you do not fulfil all of the criteria below, please apply as you may still be suitable for this role or another role within our organisation. Should you require any adjustments to assist during the application/hiring process please do make us aware.
May 08, 2024
Full time
Facilities Coordinator Ref: 29941 Manchester The Opportunity We are seeking a highly organized and detail-oriented Facilities Coordinator to join our team. As a Facilities Coordinator, you will be responsible for ensuring the smooth operations of our facilities and maintaining a safe and functional work environment for our employees. This role requires strong communication skills, as you will be working closely with various teams and vendors to address any facility-related issues. Main Job Responsibilities Manage the internal helpdesk for the client account, from task initiation to completion. Proactively chase and close out overdue tasks, tracking progress against pre-determined KPIs. Measure and report SLA response times, implementing escalation procedures when necessary. Communicate job progress and open tasks to clients and key stakeholders. Upload maintenance records/compliance certificates and amend asset information to the helpdesk database. Handle escalations efficiently to minimise client impact. Annually cleanse and refresh the electronic register, incorporating updates. Collate quotes from suppliers and monitor spending against pre-agreed values. Ensure accurate data in the helpdesk software for all locations in scope. Proactively monitor services and contracts, suggesting improvements to processes. Challenge contractor costs when deviations occur from the norm. Liaise with regional client managers to maintain information flow. Support monthly supplier reviews in collaboration with the wider team. Field internal calls to assist with task management and updates for key clients, customers, and stakeholders. Develop a thorough understanding of the contract's service delivery requirements. Build relationships and trust with internal and external stakeholders across multiple regions. Utilise company and client systems for data maintenance, updating, and extraction. Support new building openings, coordinating suppliers to meet strict deadlines. Regularly attend and review Macro communications to stay informed about current developments. The job holder should ideally have: Experience with FM helpdesk software (e.g., Concept, Maximo, Service Channel). Facilities Management experience within the engineering environment. Advanced Excel or database experience is advantageous. Ability to think creatively and provide innovative solutions. Strong administration skills with proven multitasking abilities. Ability to thrive in a fast-paced, real-time environment. Dedication to task completion and effective prioritization. Problem-solving mindset and ownership of solutions. Effective communication skills with a customer-focused approach. Team player with good organisational skills. Macro is an inclusive employer and welcomes interest from a diverse range of candidates. Even if you feel you do not fulfil all of the criteria below, please apply as you may still be suitable for this role or another role within our organisation. Should you require any adjustments to assist during the application/hiring process please do make us aware.
I am currently working with a retrofit Contractor in Lancashire, looking for a Regional Compliance Coordinator Our client is looking for a Regional Compliance Coordinator to support their team and ensure compliance with scheme regulations. Key Responsibilities: Liaise with subcontractors and site times. Ensure required evidence is requested and collated. Develop and maintain trackers and logs to ensure compliance. Liaise with residents, staff, and external partners. Research and develop knowledge base of key funding streams/requirements. Requirements: 1 year minimum in data collecting Ability to work independently, manage workload efficiently, and meet deadlines. Strong organisational and administrative skills. Regulatory experience 1 year (preferred) Detailed knowledge of relevant legislation. Our client is a leading retrofit decarbonisation solutions provider working to improve the living conditions, health, comfort, and wellbeing of households every year to reduce fuel-poverty and address the four biggest challenges today: the cost-of-living, energy security, climate change, and health crises. Please get in touch today with our Property and Housing Specialist Jonathan Kirby on (phone number removed) for more details on opportunities available, or apply below with your CV. Building Careers UK are specialist in Construction & Property recruitment. BCUK acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website. We welcome applications from individuals of all backgrounds, experiences, and identities. Our recruitment process is designed to ensure equal opportunities for all candidates, regardless of age, gender, race, ethnicity, religion, disability, sexual orientation, or any other characteristic. INDA
May 08, 2024
Full time
I am currently working with a retrofit Contractor in Lancashire, looking for a Regional Compliance Coordinator Our client is looking for a Regional Compliance Coordinator to support their team and ensure compliance with scheme regulations. Key Responsibilities: Liaise with subcontractors and site times. Ensure required evidence is requested and collated. Develop and maintain trackers and logs to ensure compliance. Liaise with residents, staff, and external partners. Research and develop knowledge base of key funding streams/requirements. Requirements: 1 year minimum in data collecting Ability to work independently, manage workload efficiently, and meet deadlines. Strong organisational and administrative skills. Regulatory experience 1 year (preferred) Detailed knowledge of relevant legislation. Our client is a leading retrofit decarbonisation solutions provider working to improve the living conditions, health, comfort, and wellbeing of households every year to reduce fuel-poverty and address the four biggest challenges today: the cost-of-living, energy security, climate change, and health crises. Please get in touch today with our Property and Housing Specialist Jonathan Kirby on (phone number removed) for more details on opportunities available, or apply below with your CV. Building Careers UK are specialist in Construction & Property recruitment. BCUK acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website. We welcome applications from individuals of all backgrounds, experiences, and identities. Our recruitment process is designed to ensure equal opportunities for all candidates, regardless of age, gender, race, ethnicity, religion, disability, sexual orientation, or any other characteristic. INDA
Senior Health and Safety Manager Hours: Full time Contract: Permanent Location: Nuneaton - with travel to sites in your sector, mainly Midlands based Salary: £60,000 plus car / car allowance, 33 days holiday, pension, bonus, life assurance, employee assistance programme, wellbeing support, and flexible benefits scheme About the Job As the Lead Senior Health and Safety Manager for our Technology, Consumer, and eCommerce sector you will provide leadership and co-ordinate the activities of the site H&S Managers. You will facilitate the implementation of Unipart's Health and Safety policies across multiple sites and provide technical health and safety support to sites, the business unit, and projects - promoting the principle that effective management of health and safety is an integral part of efficient business and operational management. As part of your key responsibilities you'll: • Implement wider sector strategy whilst developing and implementing divisional strategy• Provide technical health and safety support to individual sites, business units, and projects• Promote the principle that effective management of health and safety is an integral part of efficient business and operational management• Deliver consistency across multiple and varying sites• Advise management on Health and Safety legislation, safe methods of working, prevention of hazards to health and suitability of plant, protective equipment, and control measures• Initiate timely and appropriate actions in emergency situations, contact and communicate effectively with all relevant internal and external stakeholders• Monitor and promote effective utilisation of the Unipart Logistics Accident Recording and Investigation Process, ensuring all incidents across the contract are reported in a timely fashion with an appropriate level of detail• Support Regional H&S Managers with RIDDOR investigations and ensure all F2508 reports are approved by Group• Ensure all sites have technical risk assessments i.e. PUWER/LOLER/COSHH as required• Ensure suitable technical advice is provided by H&S Managers at the design stage of changes to layout, systems of work, and introduction of new materials/machines• Assist GMs in the development of objectives and targets and monitor success• Review and monitor training programmes and requirements• Ensure appropriate documentation is provided to meet Unipart Group reporting requirements• Ensure each site has a maintained Comm Cell for safety management and performance• Regularly review and provide comment on accident trends for Business Units and Sites Report to Unipart Logistics Boards as required• Monitor the effectiveness of the Safety policy by carrying out inspections in association with site management and providing written reports of such inspections, including Complete internal Health and Safety Audits, ISO 45001 internal audits and support annual accreditation• Work with Group H&S to ensure Health and Safety policy and procedure supports contract needs• Support Group reporting requirements About You We'd love you to have the following skills and experience, but please apply if you think you'd be able to perform well in this role! Essential: • NEBOSH Diploma or equivalent• Chartered Member of IOSH or working towards• Experience in warehousing and logistics Desirable: • Experience of working in 3PL especially in the technology, consumer, or eCommerce sectors Our recruitment and selection process has been developed to ensure that it is consistent, fair and provides equality of opportunity - all selection decisions are based solely on technical and behavioural competencies. We do not discriminate on the grounds of race, colour, or nationality, ethnic or national origins, sex, gender reassignment, sexual orientation, marital or civil partnership status, pregnancy or maternity, disability, religion or belief, age or any other current or future protected characteristic as defined in the current Equality Act of England and Wales. As an organisation we also promote an environment which encourages diversity of characteristics and thought, where you feel included, safe and confident to be the best version of yourself and do your best work every day. You may have experience in the following: Health and Safety Director, Occupational Health and Safety Manager, Senior Safety Compliance Manager, Workplace Safety Supervisor, Health and Safety Operations Manager, Safety Standards Coordinator, HSE Compliance Manager, Occupational Health and Safety Specialist, etc. REF-
May 08, 2024
Full time
Senior Health and Safety Manager Hours: Full time Contract: Permanent Location: Nuneaton - with travel to sites in your sector, mainly Midlands based Salary: £60,000 plus car / car allowance, 33 days holiday, pension, bonus, life assurance, employee assistance programme, wellbeing support, and flexible benefits scheme About the Job As the Lead Senior Health and Safety Manager for our Technology, Consumer, and eCommerce sector you will provide leadership and co-ordinate the activities of the site H&S Managers. You will facilitate the implementation of Unipart's Health and Safety policies across multiple sites and provide technical health and safety support to sites, the business unit, and projects - promoting the principle that effective management of health and safety is an integral part of efficient business and operational management. As part of your key responsibilities you'll: • Implement wider sector strategy whilst developing and implementing divisional strategy• Provide technical health and safety support to individual sites, business units, and projects• Promote the principle that effective management of health and safety is an integral part of efficient business and operational management• Deliver consistency across multiple and varying sites• Advise management on Health and Safety legislation, safe methods of working, prevention of hazards to health and suitability of plant, protective equipment, and control measures• Initiate timely and appropriate actions in emergency situations, contact and communicate effectively with all relevant internal and external stakeholders• Monitor and promote effective utilisation of the Unipart Logistics Accident Recording and Investigation Process, ensuring all incidents across the contract are reported in a timely fashion with an appropriate level of detail• Support Regional H&S Managers with RIDDOR investigations and ensure all F2508 reports are approved by Group• Ensure all sites have technical risk assessments i.e. PUWER/LOLER/COSHH as required• Ensure suitable technical advice is provided by H&S Managers at the design stage of changes to layout, systems of work, and introduction of new materials/machines• Assist GMs in the development of objectives and targets and monitor success• Review and monitor training programmes and requirements• Ensure appropriate documentation is provided to meet Unipart Group reporting requirements• Ensure each site has a maintained Comm Cell for safety management and performance• Regularly review and provide comment on accident trends for Business Units and Sites Report to Unipart Logistics Boards as required• Monitor the effectiveness of the Safety policy by carrying out inspections in association with site management and providing written reports of such inspections, including Complete internal Health and Safety Audits, ISO 45001 internal audits and support annual accreditation• Work with Group H&S to ensure Health and Safety policy and procedure supports contract needs• Support Group reporting requirements About You We'd love you to have the following skills and experience, but please apply if you think you'd be able to perform well in this role! Essential: • NEBOSH Diploma or equivalent• Chartered Member of IOSH or working towards• Experience in warehousing and logistics Desirable: • Experience of working in 3PL especially in the technology, consumer, or eCommerce sectors Our recruitment and selection process has been developed to ensure that it is consistent, fair and provides equality of opportunity - all selection decisions are based solely on technical and behavioural competencies. We do not discriminate on the grounds of race, colour, or nationality, ethnic or national origins, sex, gender reassignment, sexual orientation, marital or civil partnership status, pregnancy or maternity, disability, religion or belief, age or any other current or future protected characteristic as defined in the current Equality Act of England and Wales. As an organisation we also promote an environment which encourages diversity of characteristics and thought, where you feel included, safe and confident to be the best version of yourself and do your best work every day. You may have experience in the following: Health and Safety Director, Occupational Health and Safety Manager, Senior Safety Compliance Manager, Workplace Safety Supervisor, Health and Safety Operations Manager, Safety Standards Coordinator, HSE Compliance Manager, Occupational Health and Safety Specialist, etc. REF-
M ller UK & Ireland is wholly owned by Unternehmensgruppe Theo M ller which employs over 31,000 people throughout Europe. In the UK, M ller develops, manufactures and markets a wide range of branded and private label dairy products made with milk from 1,300 farmers in Britain.M ller is ranked within the top 20 in The Grocer's Top 100 list of Britain's Biggest Brands and is picked from shelves millions of times each year. M ller UK & Ireland includes: M ller Milk & Ingredients which aims to be Britain's private label dairy leader and produces branded and private label fresh milk, cream, butter and ingredients products. It boasts a network of dairies and depots servicing customers throughout the country. M ller Yogurt & Desserts which is the UK's leading yogurt manufacturer which aims to create millions more M ller moments for its consumers. It is responsible for major brands like M ller Corner, M llerlight, M ller Bliss, M ller Rice, FRijj and M ller Kefir Smoothie and produces chilled desserts under licence from Mondelez International. It also supplies the UK private label yogurt market from a dedicated, state of the art yogurt facility. We are recruiting a Procurement Excellence Lead, reporting to the Group Procurement Director - Indirect & IT. This is therefore a UK based role, with hybrid working that requires occasional international travel, typically to Germany. The role can be based at either our Market Drayton or Droitwich site. The Procurement Excellence Lead is a new role designed to provide strategic procurement leadership to the Indirect & IT team, with the individual acting as a Subject Matter Expert (SME), coordinator and facilitator of category management, supplier management and sustainability activities in an SAP Ariba enabled Source to Pay (S2P) environment. The purpose of the role initially is to ensure the effective transition of Group Procurement's Indirect & IT team to a strategic category management focused organisation, which is planned for Q3 this year. This will involve working with spend category aligned teams to eliminate, automate, shift (to Group Shared Service (GSS , optimise and standardise activities across the end-to-end S2P process, managing related communications and changes to ways of working. The role will be central to the review and development of our Group Procurement Policy, standards and operating procedures and will require close collaboration with Procurement spend category teams, Procurement Governance & Compliance, Group Shared Services and business stakeholders. Key Tasks and Responsibilities Working with the Group Procurement Director to deliver the new Indirect organisation structure, in parallel supporting the continued evolution of the GSS-enabled operating model. Our goal is to create a collaborative environment built around a seamless end to end S2P process, supported by clear policy, process and guidance and removing existing regional variances Accelerating the adoption of category and supplier management within Indirect & IT, acting as our primary SME providing expertise and knowledge transfer whilst ensuring these activities are planned and prioritised. This includes supporting the development of capabilities across the wider team to enable these activities; designing and implementing associated processes and review mechanisms; raising the awareness of business stakeholders and setting targets and tracking the organisation's progress Developing and optimising clear, consistent procurement standards and ways of working across Indirect & IT, in turn driving functional efficiency and effectiveness. This includes the identification of bottlenecks, issues and opportunities, prioritising improvements, demonstrating agility and an entrepreneurial approach to achieve quick wins and continued marginal gains, ensuring that the team is leveraging SAP Ariba platform to realize its fullvalue Leading and coordinating sustainability activities across Indirect and IT, acting as our SME with a working knowledge of regulatory and legislative requirements, ensuring compliance with the German Supply Chain Due Diligence Act and similar legislation, in parallel enabling the achievement of our Scope 3 carbon reduction targets Operating as the primary interface with GSS Procurement & Accounts Payable and Procurement Governance & Compliance, measuring and reviewing organizational and process effectiveness and efficiency Leading the Group Procurement Training Academy, including the curating of content for both expert and business users alike. Key Skills and Experience: Essential Specialist/Technical Skills/Abilities: Degree educated Operated at a senior level within a fast paced, complex organisation Recognised expert in the procurement discipline Deep knowledge of spend category management, supplier management, S2P process management, sustainability legislation and its application in a procurement setting This role requires somebody with excellent communication skills, structured thinking, able to build trusted relationships quickly, who can exert influence both inside and outside the function and deliver a positive impact Desirable Specialist/Technical Skills/Abilities: SAP Ariba, specifically Guided Buying, sourcing and contract management modules; knowledge of shared-services enabled operating models; experience of procurement related sustainability activities (Scope 3 emissions, EcoVadis) Lean Six-Sigma The Process: If you are interested in applying for the role of Procurement Excellence Lead and have the necessary skills and experience, then please apply today.
May 08, 2024
Full time
M ller UK & Ireland is wholly owned by Unternehmensgruppe Theo M ller which employs over 31,000 people throughout Europe. In the UK, M ller develops, manufactures and markets a wide range of branded and private label dairy products made with milk from 1,300 farmers in Britain.M ller is ranked within the top 20 in The Grocer's Top 100 list of Britain's Biggest Brands and is picked from shelves millions of times each year. M ller UK & Ireland includes: M ller Milk & Ingredients which aims to be Britain's private label dairy leader and produces branded and private label fresh milk, cream, butter and ingredients products. It boasts a network of dairies and depots servicing customers throughout the country. M ller Yogurt & Desserts which is the UK's leading yogurt manufacturer which aims to create millions more M ller moments for its consumers. It is responsible for major brands like M ller Corner, M llerlight, M ller Bliss, M ller Rice, FRijj and M ller Kefir Smoothie and produces chilled desserts under licence from Mondelez International. It also supplies the UK private label yogurt market from a dedicated, state of the art yogurt facility. We are recruiting a Procurement Excellence Lead, reporting to the Group Procurement Director - Indirect & IT. This is therefore a UK based role, with hybrid working that requires occasional international travel, typically to Germany. The role can be based at either our Market Drayton or Droitwich site. The Procurement Excellence Lead is a new role designed to provide strategic procurement leadership to the Indirect & IT team, with the individual acting as a Subject Matter Expert (SME), coordinator and facilitator of category management, supplier management and sustainability activities in an SAP Ariba enabled Source to Pay (S2P) environment. The purpose of the role initially is to ensure the effective transition of Group Procurement's Indirect & IT team to a strategic category management focused organisation, which is planned for Q3 this year. This will involve working with spend category aligned teams to eliminate, automate, shift (to Group Shared Service (GSS , optimise and standardise activities across the end-to-end S2P process, managing related communications and changes to ways of working. The role will be central to the review and development of our Group Procurement Policy, standards and operating procedures and will require close collaboration with Procurement spend category teams, Procurement Governance & Compliance, Group Shared Services and business stakeholders. Key Tasks and Responsibilities Working with the Group Procurement Director to deliver the new Indirect organisation structure, in parallel supporting the continued evolution of the GSS-enabled operating model. Our goal is to create a collaborative environment built around a seamless end to end S2P process, supported by clear policy, process and guidance and removing existing regional variances Accelerating the adoption of category and supplier management within Indirect & IT, acting as our primary SME providing expertise and knowledge transfer whilst ensuring these activities are planned and prioritised. This includes supporting the development of capabilities across the wider team to enable these activities; designing and implementing associated processes and review mechanisms; raising the awareness of business stakeholders and setting targets and tracking the organisation's progress Developing and optimising clear, consistent procurement standards and ways of working across Indirect & IT, in turn driving functional efficiency and effectiveness. This includes the identification of bottlenecks, issues and opportunities, prioritising improvements, demonstrating agility and an entrepreneurial approach to achieve quick wins and continued marginal gains, ensuring that the team is leveraging SAP Ariba platform to realize its fullvalue Leading and coordinating sustainability activities across Indirect and IT, acting as our SME with a working knowledge of regulatory and legislative requirements, ensuring compliance with the German Supply Chain Due Diligence Act and similar legislation, in parallel enabling the achievement of our Scope 3 carbon reduction targets Operating as the primary interface with GSS Procurement & Accounts Payable and Procurement Governance & Compliance, measuring and reviewing organizational and process effectiveness and efficiency Leading the Group Procurement Training Academy, including the curating of content for both expert and business users alike. Key Skills and Experience: Essential Specialist/Technical Skills/Abilities: Degree educated Operated at a senior level within a fast paced, complex organisation Recognised expert in the procurement discipline Deep knowledge of spend category management, supplier management, S2P process management, sustainability legislation and its application in a procurement setting This role requires somebody with excellent communication skills, structured thinking, able to build trusted relationships quickly, who can exert influence both inside and outside the function and deliver a positive impact Desirable Specialist/Technical Skills/Abilities: SAP Ariba, specifically Guided Buying, sourcing and contract management modules; knowledge of shared-services enabled operating models; experience of procurement related sustainability activities (Scope 3 emissions, EcoVadis) Lean Six-Sigma The Process: If you are interested in applying for the role of Procurement Excellence Lead and have the necessary skills and experience, then please apply today.
48,000 - 60,000 + AET Wellbeing Cash Plan + Pension Scheme (LGPS) + Additional AET Benefits Permanent, Full Time 37 hours per week, 52 weeks per year June 2024 Start Location: Hybrid - remote working and office based within either the South Eastern Regional Office at Greensward Academy (Hockley) or North Eastern Regional Office at New Rickstones Academy (Witham) with travel to academies as required. Are you a strategic HR professional with a passion for education? We are looking for a Regional HR Business Partner to take the lead in providing top tier HR services to our schools in the East region. In this role, you will oversee a dedicated team of HR Advisors and Coordinators, ensuring the delivery of high quality, strategic HR support that aligns with our organisational objectives. Your experience and leadership will be key in driving positive change and fostering a supportive working environment across the region. As a Regional Business Partner, you will be at the forefront of advisory services, offering guidance on employment practices, legal compliance, and HR best practices to Principals, Senior Leaders, and Governors. The ability to navigate complex HR issues with professionalism and tact will be essential in resolving conflicts, promoting positive dialogue, and driving continuous improvement. In addition to this you will collaborate closely with internal and external stakeholders to develop and implement HR strategies that enhance service delivery and support the overall mission of AET. You will support 12 schools in the East region which will require great organisation and communication skills, a can do attitude, resilience and commitment. Join us at AET and play a vital role in shaping the future of education through effective HR management. Should you wish to find out more about this role, please contact the Head of HR Services, Felicity Larter at Closing date : 19th May 2024 Interview Date : 24th May 2024 We reserve the right to close this vacancy early should we receive an overwhelming response. All candidates are advised to refer to the job description and person specification before making an application. In line with our safeguarding practices we are unable to accept CV's. Apply today. Academies Enterprise Trust and all of our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of our pupils, and we expect all our staff and volunteers to share this commitment. We adopt a robust, fair and consistent recruitment process which is inline with Keeping Children Safe in Education guidance. This includes online checks for shortlisted candidates. All offers of employment are subject to an Enhanced DBS check, references, and where applicable, a prohibition from teaching check. Academies Enterprise Trust embraces diversity and promotes equality of opportunity. Job share, part time and flexible working opportunities will be considered. We are a Disability Confident Employer and there is a guaranteed interview scheme for candidates with disabilities who meet the minimum selection criteria.
May 08, 2024
Full time
48,000 - 60,000 + AET Wellbeing Cash Plan + Pension Scheme (LGPS) + Additional AET Benefits Permanent, Full Time 37 hours per week, 52 weeks per year June 2024 Start Location: Hybrid - remote working and office based within either the South Eastern Regional Office at Greensward Academy (Hockley) or North Eastern Regional Office at New Rickstones Academy (Witham) with travel to academies as required. Are you a strategic HR professional with a passion for education? We are looking for a Regional HR Business Partner to take the lead in providing top tier HR services to our schools in the East region. In this role, you will oversee a dedicated team of HR Advisors and Coordinators, ensuring the delivery of high quality, strategic HR support that aligns with our organisational objectives. Your experience and leadership will be key in driving positive change and fostering a supportive working environment across the region. As a Regional Business Partner, you will be at the forefront of advisory services, offering guidance on employment practices, legal compliance, and HR best practices to Principals, Senior Leaders, and Governors. The ability to navigate complex HR issues with professionalism and tact will be essential in resolving conflicts, promoting positive dialogue, and driving continuous improvement. In addition to this you will collaborate closely with internal and external stakeholders to develop and implement HR strategies that enhance service delivery and support the overall mission of AET. You will support 12 schools in the East region which will require great organisation and communication skills, a can do attitude, resilience and commitment. Join us at AET and play a vital role in shaping the future of education through effective HR management. Should you wish to find out more about this role, please contact the Head of HR Services, Felicity Larter at Closing date : 19th May 2024 Interview Date : 24th May 2024 We reserve the right to close this vacancy early should we receive an overwhelming response. All candidates are advised to refer to the job description and person specification before making an application. In line with our safeguarding practices we are unable to accept CV's. Apply today. Academies Enterprise Trust and all of our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of our pupils, and we expect all our staff and volunteers to share this commitment. We adopt a robust, fair and consistent recruitment process which is inline with Keeping Children Safe in Education guidance. This includes online checks for shortlisted candidates. All offers of employment are subject to an Enhanced DBS check, references, and where applicable, a prohibition from teaching check. Academies Enterprise Trust embraces diversity and promotes equality of opportunity. Job share, part time and flexible working opportunities will be considered. We are a Disability Confident Employer and there is a guaranteed interview scheme for candidates with disabilities who meet the minimum selection criteria.
Cambridge Education Group
Cambridge, Cambridgeshire
Who are we looking for? We are looking for new Admissions Coordinators to join our Admissions team at Cambridge Education Group. The ew Admissions Coordinators will primarily be required to provide a fast, efficient and welcoming service for all customers, internal and external, proactively pursuing student recruitment and conversion on to CEG academic courses, within the Central Admissions team. You will be processing student applications from initial enquiry to arrival, ensuring turn-around times within agreed standards of time and accuracy. Similarly, you will be taking overall responsibility for a regional or process area within the department and manage the processing of all applications and enquiries for that area, including working with the Recruitment team on conversion campaigns as required. The post holder may be required to work weekends or extra hours during peak season or busy periods. The role is on full-time, 6-months fixed-term contract. The team is based in Cambridge and working from the office will be expected for at least 2 days per week. Please note that interviews for shortlisted candidates and any potential job offers may be in place before the application end date. We recommend that, if interested in any of the roles, you apply as soon as possible. Key responsibilities: Act as the support for another area within the Admissions team, providing cover for the primary Admissions Coordinator during absences and support in busy periods. Provide assistance in general to other product/regional areas within the team as directed to ensure the team as a whole meets its turn-around promises. Maintain the accuracy and completeness of student databases, both for CEG internal purposes and for external compliance purposes. Prepare accurate and timely paperwork, including but not limited to offer letters, pre-arrival information and final acceptance letters. Provide efficient and courteous communications with all customers, internal and external. Maintain positive and constructive relations with colleagues, particularly with the Recruitment team and centres. Person Specification & experience we look for: Educated to A Level or above Strong administrative skills, with the ability to manage a busy workload, to prioritise work and meet tight deadlines A high level of professionalism and excellent customer service skills Strong written and oral communication skills Excellent attention to detail, cultural awareness and sensitivity Competent user of Microsoft office package A team player who will provide support as required to other areas within the team What does Cambridge Education Group do? We offer a wide range of options across our portfolio of global centres, each with its own unique features and qualities, enabling us to meet our students' demands as required. Whether students choose to study at one of our centres with ONCAMPUS or Castel or complete an online programme through CEG Digital or iheed, Cambridge Education Group promises to help students Achieve More with expert tutors, innovative high-quality content, premium facilities, and the personal service our students deserve. Our students are central to everything that we do. Why will you love working here? Working with our teams, you will have the opportunity to work with a team who have a shared focus of collaborating and improve the lives of learners. You will have the best of both worlds, the opportunity to grow personally whilst helping students develop. Join a global education organisation that is respected for its successes and provides a friendly and supportive work environment to its diverse range of colleagues. Cambridge Education Group's flexible and fast-paced experts help learners around the world to Achieve More. Benefits Private Medical Insurance Life Assurance cover Perkbox (includes hundreds of discounts) Salary sacrifice car leasing Scheme from Tusker Salary sacrifice Cycle to Work scheme Salary sacrifice Technology Purchasing Scheme Employee Assistance Program (EAP) - giving caring and compassionate support to all staff, as well as dedicated Mental Health & Wellness Champions Discounted rates on Master's degrees with CEG Digital Partner Universities (25% off) Social committee - who organise social events across the Company Pension - Royal London salary sacrifice pension scheme currently 5% employee minimum contribution and 3% CEG employer contributions. Holiday - Enhanced holiday of 25 days plus U.K bank Holidays.
May 08, 2024
Full time
Who are we looking for? We are looking for new Admissions Coordinators to join our Admissions team at Cambridge Education Group. The ew Admissions Coordinators will primarily be required to provide a fast, efficient and welcoming service for all customers, internal and external, proactively pursuing student recruitment and conversion on to CEG academic courses, within the Central Admissions team. You will be processing student applications from initial enquiry to arrival, ensuring turn-around times within agreed standards of time and accuracy. Similarly, you will be taking overall responsibility for a regional or process area within the department and manage the processing of all applications and enquiries for that area, including working with the Recruitment team on conversion campaigns as required. The post holder may be required to work weekends or extra hours during peak season or busy periods. The role is on full-time, 6-months fixed-term contract. The team is based in Cambridge and working from the office will be expected for at least 2 days per week. Please note that interviews for shortlisted candidates and any potential job offers may be in place before the application end date. We recommend that, if interested in any of the roles, you apply as soon as possible. Key responsibilities: Act as the support for another area within the Admissions team, providing cover for the primary Admissions Coordinator during absences and support in busy periods. Provide assistance in general to other product/regional areas within the team as directed to ensure the team as a whole meets its turn-around promises. Maintain the accuracy and completeness of student databases, both for CEG internal purposes and for external compliance purposes. Prepare accurate and timely paperwork, including but not limited to offer letters, pre-arrival information and final acceptance letters. Provide efficient and courteous communications with all customers, internal and external. Maintain positive and constructive relations with colleagues, particularly with the Recruitment team and centres. Person Specification & experience we look for: Educated to A Level or above Strong administrative skills, with the ability to manage a busy workload, to prioritise work and meet tight deadlines A high level of professionalism and excellent customer service skills Strong written and oral communication skills Excellent attention to detail, cultural awareness and sensitivity Competent user of Microsoft office package A team player who will provide support as required to other areas within the team What does Cambridge Education Group do? We offer a wide range of options across our portfolio of global centres, each with its own unique features and qualities, enabling us to meet our students' demands as required. Whether students choose to study at one of our centres with ONCAMPUS or Castel or complete an online programme through CEG Digital or iheed, Cambridge Education Group promises to help students Achieve More with expert tutors, innovative high-quality content, premium facilities, and the personal service our students deserve. Our students are central to everything that we do. Why will you love working here? Working with our teams, you will have the opportunity to work with a team who have a shared focus of collaborating and improve the lives of learners. You will have the best of both worlds, the opportunity to grow personally whilst helping students develop. Join a global education organisation that is respected for its successes and provides a friendly and supportive work environment to its diverse range of colleagues. Cambridge Education Group's flexible and fast-paced experts help learners around the world to Achieve More. Benefits Private Medical Insurance Life Assurance cover Perkbox (includes hundreds of discounts) Salary sacrifice car leasing Scheme from Tusker Salary sacrifice Cycle to Work scheme Salary sacrifice Technology Purchasing Scheme Employee Assistance Program (EAP) - giving caring and compassionate support to all staff, as well as dedicated Mental Health & Wellness Champions Discounted rates on Master's degrees with CEG Digital Partner Universities (25% off) Social committee - who organise social events across the Company Pension - Royal London salary sacrifice pension scheme currently 5% employee minimum contribution and 3% CEG employer contributions. Holiday - Enhanced holiday of 25 days plus U.K bank Holidays.
Company Profile Oceaneering is a global provider of engineered services and products, primarily to the offshore energy industry. We develop products and services for use throughout the lifecycle of an offshore oilfield, from drilling to decommissioning. We operate the world's premier fleet of work class ROVs. Additionally, we are a leader in offshore oilfield maintenance services, umbilicals, subsea hardware, and tooling. We also use applied technology expertise to serve the defense, entertainment, material handling, aerospace, science, and renewable energy industries. Duties & Responsibilities Purpose As directed by the Operations Manager, coordinate with project management teams on request of personnel for all projects. Assist in managing the overall field support staff with the Operations Manager. Functions • In conjunction with Global Mobility, works on crew allocations based on an understanding of utilization, compliance, and competencies to match project requirements. • In conjunction with Global Mobility, ensures field personnel have a clear and effective journey management plan, managing the journey stages along the way and reacting in a timely manner to any variations. • Assist Operations Manager in evaluations of the field support staff by providing feedback on performance. • Coordinates with Training & Competency department to identify and provide all offshore personnel training, regulatory compliance, and competency. • Organizes teams in support of operational excellence initiatives as directed by Operations Manager. • Participates in all HSE, Quality and Operational Excellence initiatives. • Monitors crew profiles, work experience, and CVs of offshore personnel. Qualifications Qualifications (Requires Regional Variance) REQUIRED • High School Graduate • Three (3) years Oilfield experience to include at least one year of personnel logistics experience. • Strong working knowledge of MS Office applications. DESIRED • BS or BA Degree Closing Statement We offer a competitive salary, a comprehensive benefits package and the opportunity to advance in an international company. To apply, click 'Apply Now'.
May 08, 2024
Full time
Company Profile Oceaneering is a global provider of engineered services and products, primarily to the offshore energy industry. We develop products and services for use throughout the lifecycle of an offshore oilfield, from drilling to decommissioning. We operate the world's premier fleet of work class ROVs. Additionally, we are a leader in offshore oilfield maintenance services, umbilicals, subsea hardware, and tooling. We also use applied technology expertise to serve the defense, entertainment, material handling, aerospace, science, and renewable energy industries. Duties & Responsibilities Purpose As directed by the Operations Manager, coordinate with project management teams on request of personnel for all projects. Assist in managing the overall field support staff with the Operations Manager. Functions • In conjunction with Global Mobility, works on crew allocations based on an understanding of utilization, compliance, and competencies to match project requirements. • In conjunction with Global Mobility, ensures field personnel have a clear and effective journey management plan, managing the journey stages along the way and reacting in a timely manner to any variations. • Assist Operations Manager in evaluations of the field support staff by providing feedback on performance. • Coordinates with Training & Competency department to identify and provide all offshore personnel training, regulatory compliance, and competency. • Organizes teams in support of operational excellence initiatives as directed by Operations Manager. • Participates in all HSE, Quality and Operational Excellence initiatives. • Monitors crew profiles, work experience, and CVs of offshore personnel. Qualifications Qualifications (Requires Regional Variance) REQUIRED • High School Graduate • Three (3) years Oilfield experience to include at least one year of personnel logistics experience. • Strong working knowledge of MS Office applications. DESIRED • BS or BA Degree Closing Statement We offer a competitive salary, a comprehensive benefits package and the opportunity to advance in an international company. To apply, click 'Apply Now'.
Are you looking for a new Full Time or Part Time, Permanent position? If so, look no further, as this could be the job for you! Job Responsibilities for each role: Practice Plus Group are now delivering an Integrated Care Service and we are looking for Office Support Staff/Administrators to support the service.We are looking for x3 Administrators , x2 Rota Administrators and Both Coordinators and Coordinator Assistants to work from our Newly Furbished office in Exeter . Administrators - Full time, Permanent - Salary up to £25,260: You will conduct Administration duties for the Devon OOH & Clinical Assessment team. You will support the (Out of hours) service to ensure a seamless delivery of out of hours care. You will help collate the monthly Quality Assurance Meeting agenda and to take minutes and evidence of actions at these meetings. Whilst also supporting the Admin Supervisor and G overnance Administrator with all governance issues and provide administrative support for all complaints . Ensure all staff personal files are maintained and all compliance documentation is maintained. Provide admin assistance for all special projects and meetings. Rota Administrators - Full Time, Permanent - Salary Paying up to £24,400: In this role, you will be creating accurate rotas to ensure that all areas of the service are covered by clinicians and operational staff alike. You would be using shift pattern information and would also be calling bank and locum staff to arrange shifts. You will finalise rotas on a long term basis as well as arranging immediate cover when required. As well as current staff rotas, you would also be in contact with new staff on a regular basis. This would include arranging training and inductions and that they have supplied any outstanding paperwork before commencing their first shift. Whilst speaking to staff and arranging shifts, you would also be reporting any queries and problems that arise, assisting in investigations where necessary. This may include any expected shortages on the rotas, or noting any trends in staff's ability to cover shifts such as late arrivals or non-attendance. The majority of your role would be centred around the rotas, but you would be also be providing administration support for the Rota Manager in a variety of other duties including filing and preparing documents. Overall, you would be a key member of the team . Coordinator and Coordinator Assistant - Covering set hours below - Paying between £10.47 - £16.68 depending on shift type: In hours Coordinator - Tuesday, Wednesday and Thursday 07:45 am-12 pm. Evening Coordinators - 5:00pm-11:15pm with a Mix of Weekends working 7am-4pm and 3:45pm - 11:00pm Overnight Coordination - 11:00pm 8:00am As a Salaried Coordinator at our OOH service, you'll be a single point of contact and liaison for all members of this multidisciplinary team, as well as other internal and external services. You'll provide coordination and support to ensure the smooth running of shifts - and respond swiftly and efficiently if there's any breakdown in the service. This could include making comfort/safety calls to patients when required. As a dedicated Salaried Coordinator Assistant who enjoys a busy, ever changing work environment we need you to join our team at in Devon OOH working within our newly furbished Exeter office. You will assist the coordinators with the administration process for patients , including calling patients to arrange appointment times at their nearest Primary Care centre whilst Supporting the Coordinators and Call Centre Supervisor in achieving performance levels. You will Build and maintain relationships with the management team , GP's other healthcare providers and external suppliers . Additionally managing shifts appropriately by analysing and identifying pressure points using c all volume and staffing levels . Along with a competitive salary you will also have access to the below benefits: Annual Leave - 25 days plus 8 days bank holiday Pension - Minimum 2%, Maximum 5% with us matching employee contribution Life Assurance - 2x basic salary Regional/national opportunities Free online and F2F training Online discounts (Blue Light Card Access) Cycle To work scheme About You What we'll need from you: Have excellent communication skills, including telephone, written and verbal communication Be accurate and have a strong attention to detail Have sound knowledge and understanding of IT and Microsoft Office. Administration experience and telephone experience would be an advantage Organised, Able to work under pressure, able to prioritise workload and use own initiative About Us Practice Plus Group is passionate about great healthcare. We believe that anyone should be able to access excellent care, whether via the NHS or privately. Our breadth of expertise spans surgery, diagnostics, general practice, offender health and urgent care, with an unrivalled range of different services provided across the country. We're proud to be at the forefront of developing new and exciting ways to support the nation's health too, helping patients to maximise their wellbeing and live life to the full. When you're part of the Practice Plus Group team, you don't just have a job. You have a career. We work with you to help you grow in your role and take your career in the direction you want to go. We'll help you be the best you can be. We want our team members to feel motivated and rewarded. So we offer a competitive package of pay and benefits. We also recognise the value of a healthy work-life balance - so we always try to be flexible, helping you fit your working life around your home life. Please note that offers of employment are subject to receipt of satisfactory references and a DBS check. Practice Plus Group is committed to creating a diverse environment and we are proud to be an equal opportunity employer. Job Types: Full-time, Part-time, Permanent Salary: Up to £25,260.00 per hour Schedule: Day shift Night shift Work Location: One location
Dec 19, 2022
Full time
Are you looking for a new Full Time or Part Time, Permanent position? If so, look no further, as this could be the job for you! Job Responsibilities for each role: Practice Plus Group are now delivering an Integrated Care Service and we are looking for Office Support Staff/Administrators to support the service.We are looking for x3 Administrators , x2 Rota Administrators and Both Coordinators and Coordinator Assistants to work from our Newly Furbished office in Exeter . Administrators - Full time, Permanent - Salary up to £25,260: You will conduct Administration duties for the Devon OOH & Clinical Assessment team. You will support the (Out of hours) service to ensure a seamless delivery of out of hours care. You will help collate the monthly Quality Assurance Meeting agenda and to take minutes and evidence of actions at these meetings. Whilst also supporting the Admin Supervisor and G overnance Administrator with all governance issues and provide administrative support for all complaints . Ensure all staff personal files are maintained and all compliance documentation is maintained. Provide admin assistance for all special projects and meetings. Rota Administrators - Full Time, Permanent - Salary Paying up to £24,400: In this role, you will be creating accurate rotas to ensure that all areas of the service are covered by clinicians and operational staff alike. You would be using shift pattern information and would also be calling bank and locum staff to arrange shifts. You will finalise rotas on a long term basis as well as arranging immediate cover when required. As well as current staff rotas, you would also be in contact with new staff on a regular basis. This would include arranging training and inductions and that they have supplied any outstanding paperwork before commencing their first shift. Whilst speaking to staff and arranging shifts, you would also be reporting any queries and problems that arise, assisting in investigations where necessary. This may include any expected shortages on the rotas, or noting any trends in staff's ability to cover shifts such as late arrivals or non-attendance. The majority of your role would be centred around the rotas, but you would be also be providing administration support for the Rota Manager in a variety of other duties including filing and preparing documents. Overall, you would be a key member of the team . Coordinator and Coordinator Assistant - Covering set hours below - Paying between £10.47 - £16.68 depending on shift type: In hours Coordinator - Tuesday, Wednesday and Thursday 07:45 am-12 pm. Evening Coordinators - 5:00pm-11:15pm with a Mix of Weekends working 7am-4pm and 3:45pm - 11:00pm Overnight Coordination - 11:00pm 8:00am As a Salaried Coordinator at our OOH service, you'll be a single point of contact and liaison for all members of this multidisciplinary team, as well as other internal and external services. You'll provide coordination and support to ensure the smooth running of shifts - and respond swiftly and efficiently if there's any breakdown in the service. This could include making comfort/safety calls to patients when required. As a dedicated Salaried Coordinator Assistant who enjoys a busy, ever changing work environment we need you to join our team at in Devon OOH working within our newly furbished Exeter office. You will assist the coordinators with the administration process for patients , including calling patients to arrange appointment times at their nearest Primary Care centre whilst Supporting the Coordinators and Call Centre Supervisor in achieving performance levels. You will Build and maintain relationships with the management team , GP's other healthcare providers and external suppliers . Additionally managing shifts appropriately by analysing and identifying pressure points using c all volume and staffing levels . Along with a competitive salary you will also have access to the below benefits: Annual Leave - 25 days plus 8 days bank holiday Pension - Minimum 2%, Maximum 5% with us matching employee contribution Life Assurance - 2x basic salary Regional/national opportunities Free online and F2F training Online discounts (Blue Light Card Access) Cycle To work scheme About You What we'll need from you: Have excellent communication skills, including telephone, written and verbal communication Be accurate and have a strong attention to detail Have sound knowledge and understanding of IT and Microsoft Office. Administration experience and telephone experience would be an advantage Organised, Able to work under pressure, able to prioritise workload and use own initiative About Us Practice Plus Group is passionate about great healthcare. We believe that anyone should be able to access excellent care, whether via the NHS or privately. Our breadth of expertise spans surgery, diagnostics, general practice, offender health and urgent care, with an unrivalled range of different services provided across the country. We're proud to be at the forefront of developing new and exciting ways to support the nation's health too, helping patients to maximise their wellbeing and live life to the full. When you're part of the Practice Plus Group team, you don't just have a job. You have a career. We work with you to help you grow in your role and take your career in the direction you want to go. We'll help you be the best you can be. We want our team members to feel motivated and rewarded. So we offer a competitive package of pay and benefits. We also recognise the value of a healthy work-life balance - so we always try to be flexible, helping you fit your working life around your home life. Please note that offers of employment are subject to receipt of satisfactory references and a DBS check. Practice Plus Group is committed to creating a diverse environment and we are proud to be an equal opportunity employer. Job Types: Full-time, Part-time, Permanent Salary: Up to £25,260.00 per hour Schedule: Day shift Night shift Work Location: One location
AMR - Specialist Property Recruiters
Nottingham, Nottinghamshire
LETTINGS CONSULTANT, NOTTINGHAM Overview and Objectives This brand's Sales & Lettings offering sits across multiple locations across the Midlands, offering clients a full 360-degree service from land & new homes through to lettings, build to rent and asset management services. We strive to deliver a tailord approach whilst also providing a trusted and compliant service to our clients. We are passionate about driving the business forward, utilising available tech to provide virtual video viewings, instant online valuations and industry updates through our social media presence. As a Lettings Consultant you are the 'deal-maker' of the branch, so you will be a natural salesperson with the confidence and industry knowledge to contribute to the monthly branch targets. You will continuously familiarise yourself with our full lettings portfolio and client database, as well as gaining a broad understanding of our sales operation and the potential cross-selling opportunities available. Job Duties • Role model and consistently deliver an exceptional customer experience • Ensure time is maximised by effective and accurate diary management when scheduling appointments and forward planning time • Ensure all admin is accurate and is available for all client meetings/contract signings/key collections as and when required • Ensure all systems are accurately maintained and up to date, particularly regarding key management and property security • Respond promptly and qualify all incoming sales & lettings enquiries and strive to convert into booked appointments • Spot opportunities and up-sell additional services such as insurances and contracted works • Conduct all property viewings in line with Company procedure and use appropriate closing and follow-up techniques • Strive to exceed all KPI targets as set by the Sales & Lettings Management team • Carry out thorough lettings progression administration within the prescribed time frames and follow the procedure documents accurately, working to achieve a successful close • Understand and comply with all company policies and procedures as well as industry legislation • Conduct property viewings upon tenant notice received and liaise with the landlord with regards to current market lettings value, property condition and advise on a suitable marketing programme Rev. 09.02.2021 GP • Oversee the move in process and ensure it is always carried out in line with company procedure including but not limited to all compliance documents are completed and on file, funds are received and keys are released accordingly (when absolutely necessary to support cover issues within the team) • Assist the Lettings Manager with branch and KPI reporting as and when required • Prepare regular client reports as and when required All our staff are expected to offer support to their team and to other departments and/or take on additional or varied duties as and when required due to the demands of the business. In order to be effective in this role, it is essential to build a good understanding of all departments, processes and objectives. Skills and Qualifications • Fluent level of English with excellent spelling and grammar • Proficient IT user, able to use MS packages as well as a range of internal systems • Thrives in a fast paced, fluid environment • Demonstrable experience of working within the lettings industry (or similar sales focused industries with transferable skills) • ARLA qualification or equivalent is preferred • Driving licence is essential Personal Attributes • Lives and breathes our Brand's Family Values: Team Player, Vibrant and Exceptional • Engaging communicator, both written and verbal, able to build rapport with clients • A well-presented professional with a confident, enthusiastic approach to work • A diligent and organised individual, capable of prioritising own workload and shifting priorities • Able to positively adapt to change and be flexible in accordance with business needs • Works with brand's best interest in mind at all times, demonstrating honesty and loyalty • Work well within a team and alone; takes initiative and is actively productive • Demonstrates attention to detail, accuracy and timeliness • Eager to learn and develop own skill set as well as supporting fellow colleagues with theirs Reward Package • Competitive salary including team and individual performance related commission • 33 days' annual leave including Bank Holidays, rising with service • Perkbox employee benefits including free coffees, birthday boxes plus discounts across the highstreet and online • Employee Assistance Programme • Company Pension Scheme, contributions rising with service • Workplace Nursery Benefit • Long Service Awards • One paid CSR Day per year AMR are one of the UK's largest specialist recruiters for the Property, Estate Agency, Lettings & Property Management, Land & New Homes, Commercial Property and the Mortgage Market. We recruit for the roles of: Branch Manager, Residential Sales Manager, Valuer, Lister, Senior Sales Negotiator, Residential Sales Negotiator, Residential Sales Progressor, Country Homes Negotiator, Senior Lettings Negotiator Lettings Negotiator, Lettings Manager, Lettings Coordinator, Letting Administrator, Property Manager, Block Manager, Regional Manager, Regional Director, Area Manager, New Homes Sales Advisor, Land Finder, Land Buyer, Surveyor, Mortgage Advisor, Mortgage Consultant, Commercial Negotiator, New Homes Sales Consultant We like to speak to every application, but due to the current climate this is not always possible. To ensure your application is not overlooked it is important that you emphasize any skills or work experience relevant to this position. If you have not heard from us within 5 working days please assume that you have been unsuccessful in this instance, we will also therefore not hold your data.
Dec 12, 2022
Full time
LETTINGS CONSULTANT, NOTTINGHAM Overview and Objectives This brand's Sales & Lettings offering sits across multiple locations across the Midlands, offering clients a full 360-degree service from land & new homes through to lettings, build to rent and asset management services. We strive to deliver a tailord approach whilst also providing a trusted and compliant service to our clients. We are passionate about driving the business forward, utilising available tech to provide virtual video viewings, instant online valuations and industry updates through our social media presence. As a Lettings Consultant you are the 'deal-maker' of the branch, so you will be a natural salesperson with the confidence and industry knowledge to contribute to the monthly branch targets. You will continuously familiarise yourself with our full lettings portfolio and client database, as well as gaining a broad understanding of our sales operation and the potential cross-selling opportunities available. Job Duties • Role model and consistently deliver an exceptional customer experience • Ensure time is maximised by effective and accurate diary management when scheduling appointments and forward planning time • Ensure all admin is accurate and is available for all client meetings/contract signings/key collections as and when required • Ensure all systems are accurately maintained and up to date, particularly regarding key management and property security • Respond promptly and qualify all incoming sales & lettings enquiries and strive to convert into booked appointments • Spot opportunities and up-sell additional services such as insurances and contracted works • Conduct all property viewings in line with Company procedure and use appropriate closing and follow-up techniques • Strive to exceed all KPI targets as set by the Sales & Lettings Management team • Carry out thorough lettings progression administration within the prescribed time frames and follow the procedure documents accurately, working to achieve a successful close • Understand and comply with all company policies and procedures as well as industry legislation • Conduct property viewings upon tenant notice received and liaise with the landlord with regards to current market lettings value, property condition and advise on a suitable marketing programme Rev. 09.02.2021 GP • Oversee the move in process and ensure it is always carried out in line with company procedure including but not limited to all compliance documents are completed and on file, funds are received and keys are released accordingly (when absolutely necessary to support cover issues within the team) • Assist the Lettings Manager with branch and KPI reporting as and when required • Prepare regular client reports as and when required All our staff are expected to offer support to their team and to other departments and/or take on additional or varied duties as and when required due to the demands of the business. In order to be effective in this role, it is essential to build a good understanding of all departments, processes and objectives. Skills and Qualifications • Fluent level of English with excellent spelling and grammar • Proficient IT user, able to use MS packages as well as a range of internal systems • Thrives in a fast paced, fluid environment • Demonstrable experience of working within the lettings industry (or similar sales focused industries with transferable skills) • ARLA qualification or equivalent is preferred • Driving licence is essential Personal Attributes • Lives and breathes our Brand's Family Values: Team Player, Vibrant and Exceptional • Engaging communicator, both written and verbal, able to build rapport with clients • A well-presented professional with a confident, enthusiastic approach to work • A diligent and organised individual, capable of prioritising own workload and shifting priorities • Able to positively adapt to change and be flexible in accordance with business needs • Works with brand's best interest in mind at all times, demonstrating honesty and loyalty • Work well within a team and alone; takes initiative and is actively productive • Demonstrates attention to detail, accuracy and timeliness • Eager to learn and develop own skill set as well as supporting fellow colleagues with theirs Reward Package • Competitive salary including team and individual performance related commission • 33 days' annual leave including Bank Holidays, rising with service • Perkbox employee benefits including free coffees, birthday boxes plus discounts across the highstreet and online • Employee Assistance Programme • Company Pension Scheme, contributions rising with service • Workplace Nursery Benefit • Long Service Awards • One paid CSR Day per year AMR are one of the UK's largest specialist recruiters for the Property, Estate Agency, Lettings & Property Management, Land & New Homes, Commercial Property and the Mortgage Market. We recruit for the roles of: Branch Manager, Residential Sales Manager, Valuer, Lister, Senior Sales Negotiator, Residential Sales Negotiator, Residential Sales Progressor, Country Homes Negotiator, Senior Lettings Negotiator Lettings Negotiator, Lettings Manager, Lettings Coordinator, Letting Administrator, Property Manager, Block Manager, Regional Manager, Regional Director, Area Manager, New Homes Sales Advisor, Land Finder, Land Buyer, Surveyor, Mortgage Advisor, Mortgage Consultant, Commercial Negotiator, New Homes Sales Consultant We like to speak to every application, but due to the current climate this is not always possible. To ensure your application is not overlooked it is important that you emphasize any skills or work experience relevant to this position. If you have not heard from us within 5 working days please assume that you have been unsuccessful in this instance, we will also therefore not hold your data.
Reference No 27023 Job Title Operations Coordinator, Hungerford Type Permanent Salary Range Competitive Division Residential Sub Division Country Business Department Hungerford () Location Hungerford Knight Frank is looking to hire an Operations Coordinator to assist the Sales Team in their Hungerford offce. Established in 1896, Knight Frank is the leading independent property consultancy in the UK offering agency and professional advice across Commercial, Residential and Rural sectors. Headquartered in London, Knight Frank has more than 15,000 people operating from over 500 offices across 58 countries. These figures include Newmark Grubb Knight Frank in the Americas, and Douglas Elliman Fine Homes in the USA. We are an independent consultancy with a partnership culture that puts our clients first. We provide market-leading advice and transaction support to investors, corporates and homeowners for their personal and business property needs. We back this up with industry-leading technology and market research. Responsibilities Customer Experience Provide an exceptional internal and external customer experience in every interaction Assist in answering incoming calls Maintain a tidy office and reception area Assist Department Head with implementation of Customer Experience initiatives Drive net promotor scores through customer journey improvement initiatives Refer clients to a wide range of KF services including Commercial and the Global network Sales Administration Work with Operations teams to provide a high level of support within agreed timeframes to Office Head, office team and other departments within the region: Property listings: Create new property activity records Order land registry title checks Register new instructions Create template letters and forms Best Practice Manage CDD process for clients and counterparties Deliver and adhere to all internal and external compliance & best practise measures and procedures Liaise with clients to obtain necessary documents prior to marketing Ensure correct naming conventions are used on all property files G:drive organisation and maintenance Ensure office compliance and drive audit pass rate improvements Accounts: Accurate generation of sales invoices Ensure accurate records are maintained on all reports Reconcile figures monthly (Country Only) General: Prepare reports for weekly and monthly meetings, MBOs and ad hoc requirements Be a trouble shooter with system processes and procedures Carry out monthly reporting to assist with performance monitoring Mentor new business support team members Demonstrate high competence in all KF systems (Working Life, Hub, Global Life, Power BI, Audit centre, etc.) Local Marketing Create mailers, property brochures, window cards and pitching materials Arrange and upload EPCs, photos and floorplans Update property listings Use of internal systems to search and download imagery Oversee look and feel of office in line with central guidelines Supply imagery and property information for regional publications and central marketing campaigns working alongside your Marketing Senior Operations Coordinator when necessary Assist with meeting marketing deadlines Display knowledge of GDPR regulations Adherence of KF marketing, PR and social media guidelines HSE and Information Security Display knowledge of ISO regulations and implement in office Set and implement annual sustainability targets with the assistance of your HSE Senior Operations Coordinator Ensure all necessary safety checks are completed and logged Ensure all new starters are aware & sent the health and safety protocols and relevant risk assessment Advise teams on office/information security best practice Ensure clear desk & clear screen policies are followed Follow storage & archive protocols Ensure confidential files are treated correctly Liaise & raise security incidents or weaknesses with the Security Analyst Display knowledge of GDPR regulations Operations Department accounts: Code office invoices Monitor management reporting Ensure accurate performance management records and reports are maintained Assist team with submission of expenses if required Manage petty cash Submit Saturday staff timesheets Facilities: Manage office facilities Arrange works/contractors when required Upkeep and maintain office equipment/IT hardware Order stationery and hardware as required Assist with office refurbishment or relocation programmes Professional experience and personal skills profile Particular Aptitudes/Skills Required 2 years+ experience in a similar operations, administration or secretarial role preferred Proficient with Microsoft office packages Flexibility, adaptability and a co-operative attitude Calm under pressure Excellent standard of English grammar and spelling Diligent and efficient Strong attention to detail Self-motivated Team player There is an expectation to work one Saturday per month as part of a rota with the rest of the team.
Dec 07, 2022
Full time
Reference No 27023 Job Title Operations Coordinator, Hungerford Type Permanent Salary Range Competitive Division Residential Sub Division Country Business Department Hungerford () Location Hungerford Knight Frank is looking to hire an Operations Coordinator to assist the Sales Team in their Hungerford offce. Established in 1896, Knight Frank is the leading independent property consultancy in the UK offering agency and professional advice across Commercial, Residential and Rural sectors. Headquartered in London, Knight Frank has more than 15,000 people operating from over 500 offices across 58 countries. These figures include Newmark Grubb Knight Frank in the Americas, and Douglas Elliman Fine Homes in the USA. We are an independent consultancy with a partnership culture that puts our clients first. We provide market-leading advice and transaction support to investors, corporates and homeowners for their personal and business property needs. We back this up with industry-leading technology and market research. Responsibilities Customer Experience Provide an exceptional internal and external customer experience in every interaction Assist in answering incoming calls Maintain a tidy office and reception area Assist Department Head with implementation of Customer Experience initiatives Drive net promotor scores through customer journey improvement initiatives Refer clients to a wide range of KF services including Commercial and the Global network Sales Administration Work with Operations teams to provide a high level of support within agreed timeframes to Office Head, office team and other departments within the region: Property listings: Create new property activity records Order land registry title checks Register new instructions Create template letters and forms Best Practice Manage CDD process for clients and counterparties Deliver and adhere to all internal and external compliance & best practise measures and procedures Liaise with clients to obtain necessary documents prior to marketing Ensure correct naming conventions are used on all property files G:drive organisation and maintenance Ensure office compliance and drive audit pass rate improvements Accounts: Accurate generation of sales invoices Ensure accurate records are maintained on all reports Reconcile figures monthly (Country Only) General: Prepare reports for weekly and monthly meetings, MBOs and ad hoc requirements Be a trouble shooter with system processes and procedures Carry out monthly reporting to assist with performance monitoring Mentor new business support team members Demonstrate high competence in all KF systems (Working Life, Hub, Global Life, Power BI, Audit centre, etc.) Local Marketing Create mailers, property brochures, window cards and pitching materials Arrange and upload EPCs, photos and floorplans Update property listings Use of internal systems to search and download imagery Oversee look and feel of office in line with central guidelines Supply imagery and property information for regional publications and central marketing campaigns working alongside your Marketing Senior Operations Coordinator when necessary Assist with meeting marketing deadlines Display knowledge of GDPR regulations Adherence of KF marketing, PR and social media guidelines HSE and Information Security Display knowledge of ISO regulations and implement in office Set and implement annual sustainability targets with the assistance of your HSE Senior Operations Coordinator Ensure all necessary safety checks are completed and logged Ensure all new starters are aware & sent the health and safety protocols and relevant risk assessment Advise teams on office/information security best practice Ensure clear desk & clear screen policies are followed Follow storage & archive protocols Ensure confidential files are treated correctly Liaise & raise security incidents or weaknesses with the Security Analyst Display knowledge of GDPR regulations Operations Department accounts: Code office invoices Monitor management reporting Ensure accurate performance management records and reports are maintained Assist team with submission of expenses if required Manage petty cash Submit Saturday staff timesheets Facilities: Manage office facilities Arrange works/contractors when required Upkeep and maintain office equipment/IT hardware Order stationery and hardware as required Assist with office refurbishment or relocation programmes Professional experience and personal skills profile Particular Aptitudes/Skills Required 2 years+ experience in a similar operations, administration or secretarial role preferred Proficient with Microsoft office packages Flexibility, adaptability and a co-operative attitude Calm under pressure Excellent standard of English grammar and spelling Diligent and efficient Strong attention to detail Self-motivated Team player There is an expectation to work one Saturday per month as part of a rota with the rest of the team.
An extremely successful independent Property Consultancy firms, established nearly 30 years ago in Birmingham, are seeking an experienced Property Manager for their National Property Portfolio. They really invest in their staff and have created a brilliant working environment. You will be working with a fantastic team in state of the art offices in Central Birmingham. Role Purpose: Exciting opportunity for an experienced property manager at Surveyor/Senior Surveyor level to join this award winning independent firm You will be taking responsibility for the management of a diverse commercial property portfolio, predominantly based in the Midlands region. Core Responsibilities: Managing the transition of clients / property instructions efficiently in and out of the department. Ensure statutory compliance is being adhered to on all sites under their management, including acting on or escalating any issues of non-compliance. Regularly review leases and check accurate data is being maintained. Undertake routine property inspections in accordance with client instructions, and in line with the terms of the property management agreement. Regularly review and ensure all necessary insurance valuations are being undertaken by the client, providing accurate insurance data to the client's appointed broker for renewal, and ensure all insurance premiums are being recharged to tenants accordingly. Ensure all rent demands are raised accurately, and in accordance with the terms of the leases. Ensure credit control targets are being achieved for both rent and service charge collections, and that suppliers are being paid in accordance with their payment terms. Work with the Regional Facilities Manager to review and obtain client approval on service charge budgets. Regularly review service charge cash flows and budgets on a monthly/quarterly basis, subject to client requirements. Review and approve service charge year end reconciliations in accordance with RICS guidelines and client instructions. Review tenant applications in accordance with their lease terms, prepare client recommendations, and obtain client instructions. Prepare and ensure all client reports and associated data is prepared to the correct specifications and issued to clients in accordance with agreed timescales. Be responsible for arranging and chairing occupier management meetings, where required. Be responsible for taking the appropriate action in response to any legal notice that may be received in relation to a managed property Identify and progress any opportunities of cross selling additional services to our clients. Knowledge & Experience: Preferably RICS qualified but not essential. Ideally experience in managing a mixed portfolio of commercial, industrial and retail properties. Continually updating knowledge of legislation changes relating to property management and RICS guidance. Good interpersonal skills with the ability to build and maintain relations, as the role will involve regular and direct communication with clients, occupiers, suppliers, and internal colleagues. Apply the principles of service charge management to ensure compliance with all regulatory and procedural requirements including the terms of the leases. Be able to contribute towards team and departmental business plans Be able to work as part of a team, supporting other team members, and recognising the work of others Be able to prioritise and co-ordinate tasks efficiently, ensuring all deadlines are met Maintain a positive attitude towards routine tasks, as well as having accurate and exceptional attention to detail. Pro-active and enjoys working autonomously, and as part of a wider team. Exciting opportunity to join an established team, offering opportunities for career development. AMR are one of the UK's largest specialist recruiters for the Property, Estate Agency, Lettings & Property Management, Land & New Homes, Commercial Property and the Mortgage Market. We recruit for the roles of: Branch Manager, Residential Sales Manager, Valuer, Lister, Senior Sales Negotiator, Residential Sales Negotiator, Residential Sales Progressor, Country Homes Negotiator, Senior Lettings Negotiator Lettings Negotiator, Lettings Manager, Lettings Coordinator, Letting Administrator, Property Manager, Block Manager, Regional Manager, Regional Director, Area Manager, New Homes Sales Advisor, Land Finder, Land Buyer, Surveyor, Mortgage Advisor, Mortgage Consultant, Commercial Negotiator, New Homes Sales Consultant. We like to speak to every application, but due to the current climate this is not always possible. To ensure your application is not overlooked it is important that you emphasize any skills or work experience relevant to this position. If you have not heard from us within 5 working days please assume that you have been unsuccessful in this instance, we will also therefore not hold your data
Dec 07, 2022
Full time
An extremely successful independent Property Consultancy firms, established nearly 30 years ago in Birmingham, are seeking an experienced Property Manager for their National Property Portfolio. They really invest in their staff and have created a brilliant working environment. You will be working with a fantastic team in state of the art offices in Central Birmingham. Role Purpose: Exciting opportunity for an experienced property manager at Surveyor/Senior Surveyor level to join this award winning independent firm You will be taking responsibility for the management of a diverse commercial property portfolio, predominantly based in the Midlands region. Core Responsibilities: Managing the transition of clients / property instructions efficiently in and out of the department. Ensure statutory compliance is being adhered to on all sites under their management, including acting on or escalating any issues of non-compliance. Regularly review leases and check accurate data is being maintained. Undertake routine property inspections in accordance with client instructions, and in line with the terms of the property management agreement. Regularly review and ensure all necessary insurance valuations are being undertaken by the client, providing accurate insurance data to the client's appointed broker for renewal, and ensure all insurance premiums are being recharged to tenants accordingly. Ensure all rent demands are raised accurately, and in accordance with the terms of the leases. Ensure credit control targets are being achieved for both rent and service charge collections, and that suppliers are being paid in accordance with their payment terms. Work with the Regional Facilities Manager to review and obtain client approval on service charge budgets. Regularly review service charge cash flows and budgets on a monthly/quarterly basis, subject to client requirements. Review and approve service charge year end reconciliations in accordance with RICS guidelines and client instructions. Review tenant applications in accordance with their lease terms, prepare client recommendations, and obtain client instructions. Prepare and ensure all client reports and associated data is prepared to the correct specifications and issued to clients in accordance with agreed timescales. Be responsible for arranging and chairing occupier management meetings, where required. Be responsible for taking the appropriate action in response to any legal notice that may be received in relation to a managed property Identify and progress any opportunities of cross selling additional services to our clients. Knowledge & Experience: Preferably RICS qualified but not essential. Ideally experience in managing a mixed portfolio of commercial, industrial and retail properties. Continually updating knowledge of legislation changes relating to property management and RICS guidance. Good interpersonal skills with the ability to build and maintain relations, as the role will involve regular and direct communication with clients, occupiers, suppliers, and internal colleagues. Apply the principles of service charge management to ensure compliance with all regulatory and procedural requirements including the terms of the leases. Be able to contribute towards team and departmental business plans Be able to work as part of a team, supporting other team members, and recognising the work of others Be able to prioritise and co-ordinate tasks efficiently, ensuring all deadlines are met Maintain a positive attitude towards routine tasks, as well as having accurate and exceptional attention to detail. Pro-active and enjoys working autonomously, and as part of a wider team. Exciting opportunity to join an established team, offering opportunities for career development. AMR are one of the UK's largest specialist recruiters for the Property, Estate Agency, Lettings & Property Management, Land & New Homes, Commercial Property and the Mortgage Market. We recruit for the roles of: Branch Manager, Residential Sales Manager, Valuer, Lister, Senior Sales Negotiator, Residential Sales Negotiator, Residential Sales Progressor, Country Homes Negotiator, Senior Lettings Negotiator Lettings Negotiator, Lettings Manager, Lettings Coordinator, Letting Administrator, Property Manager, Block Manager, Regional Manager, Regional Director, Area Manager, New Homes Sales Advisor, Land Finder, Land Buyer, Surveyor, Mortgage Advisor, Mortgage Consultant, Commercial Negotiator, New Homes Sales Consultant. We like to speak to every application, but due to the current climate this is not always possible. To ensure your application is not overlooked it is important that you emphasize any skills or work experience relevant to this position. If you have not heard from us within 5 working days please assume that you have been unsuccessful in this instance, we will also therefore not hold your data
About the role and team Anthony Collins are are looking for a dynamic and experienced Property Solicitor to work in our Third Sector Property team. The team's client base is comprised of charities (national and regional), social businesses, charitable care operators and other third sector organisations. The team prides itself on its first-class service given to clients and to the value we add as being experts in the sectors in which we operate. The team is successful and growing and has a large emphasis on teamwork, collaboration and a supportive and encouraging environment. Our work includes: Landlord and tenant/ asset management; Involvement in all aspects of property work for the team's third sector client base Advising on various property documents including deeds of easements, licences, deeds of variation etc; Building and maintaining effective client relationships; Active participation in marketing initiatives; Running own caseload; Ensuring files are managed in compliance with Lexcel procedures. Key Tasks Working as a team member, and with involvement in cross organisational projects, you should develop relationships across the firm that facilitate smooth communication and management of day to day client matters and larger scale projects. Take initial client instructions. Have good experience in a range of commercial property transactions to include sales, purchases, leases, financing and landlord & tenant and to have the ability to hold a broad and interesting caseload. Draft appropriate legal documentation/letters subject to supervisor approval. Full training will be given on charities requirements in the transactions/documents (and we do not expect the candidate to have experience of this) but good knowledge of all other aspects of commercial property and ability to run a caseload on is essential. Client relationships will be key so candidate will need to have good written and oral communication skills, a proactive approach to keeping clients updated, ability to prioritise and plan their work so as to meet deadlines and service standards. Negotiate with solicitors representing opposing party where appropriate. Ensure effective completion of administrative tasks particularly maintaining accurate, detailed client files and completion of Law Society and other required documentation. Prepare bills for payment and monitor outstanding fees making every effort to ensure prompt payment. Maintain professional knowledge and understanding through training, ensuring completion of the Law Society CPD requirements. Represent the practice in the wider legal/business sphere and seek to identify and build new client relationships. Time record appropriately Feedback to secretarial coordinator in relation to secretarial support, especially where a secretary is allocated to specifically support you Keep up to date on the work conducted by other legal departments to ensure accurate cross selling opportunities About the candidate For this role we are looking to appoint a candidate with the following qualities: Proven ability to take on responsibility and manage files, independently where appropriate; Strong client focus and a commitment to service delivery; Drive and enthusiasm; Commercial awareness; Confident and professional; Ideally a qualified Solicitor 2 to 3 years' post qualification experience in commercial property work; Hard working and a good team player; and Alignment with the Firm's social purposes (ideally). About the firm Anthony Collins Solicitors is a specialist law firm with a clear purpose - to "improve lives, communities and society". For over 4 years we've been successfully combining market-leading legal expertise with a commitment to excellence and long-term relationships underpinned by a strong set of values. What makes Anthony Collins Solicitors distinctive, beyond simply being a sector-specialist law firm, is our people and the values we share. We're extremely proud of the calibre of people that we attract; people who are inspired by our values, motivated by our vision and work with our clients to positively influence the society and communities we are building together. Anthony Collins Solicitors is a committed Equal Opportunities employer promoting equality of opportunity. This means that everyone who either applies to or works for the firm is treated equally, whatever their gender, age, ethnic origin, nationality, marital status, disability, sexual orientation or religious beliefs.
Dec 02, 2022
Full time
About the role and team Anthony Collins are are looking for a dynamic and experienced Property Solicitor to work in our Third Sector Property team. The team's client base is comprised of charities (national and regional), social businesses, charitable care operators and other third sector organisations. The team prides itself on its first-class service given to clients and to the value we add as being experts in the sectors in which we operate. The team is successful and growing and has a large emphasis on teamwork, collaboration and a supportive and encouraging environment. Our work includes: Landlord and tenant/ asset management; Involvement in all aspects of property work for the team's third sector client base Advising on various property documents including deeds of easements, licences, deeds of variation etc; Building and maintaining effective client relationships; Active participation in marketing initiatives; Running own caseload; Ensuring files are managed in compliance with Lexcel procedures. Key Tasks Working as a team member, and with involvement in cross organisational projects, you should develop relationships across the firm that facilitate smooth communication and management of day to day client matters and larger scale projects. Take initial client instructions. Have good experience in a range of commercial property transactions to include sales, purchases, leases, financing and landlord & tenant and to have the ability to hold a broad and interesting caseload. Draft appropriate legal documentation/letters subject to supervisor approval. Full training will be given on charities requirements in the transactions/documents (and we do not expect the candidate to have experience of this) but good knowledge of all other aspects of commercial property and ability to run a caseload on is essential. Client relationships will be key so candidate will need to have good written and oral communication skills, a proactive approach to keeping clients updated, ability to prioritise and plan their work so as to meet deadlines and service standards. Negotiate with solicitors representing opposing party where appropriate. Ensure effective completion of administrative tasks particularly maintaining accurate, detailed client files and completion of Law Society and other required documentation. Prepare bills for payment and monitor outstanding fees making every effort to ensure prompt payment. Maintain professional knowledge and understanding through training, ensuring completion of the Law Society CPD requirements. Represent the practice in the wider legal/business sphere and seek to identify and build new client relationships. Time record appropriately Feedback to secretarial coordinator in relation to secretarial support, especially where a secretary is allocated to specifically support you Keep up to date on the work conducted by other legal departments to ensure accurate cross selling opportunities About the candidate For this role we are looking to appoint a candidate with the following qualities: Proven ability to take on responsibility and manage files, independently where appropriate; Strong client focus and a commitment to service delivery; Drive and enthusiasm; Commercial awareness; Confident and professional; Ideally a qualified Solicitor 2 to 3 years' post qualification experience in commercial property work; Hard working and a good team player; and Alignment with the Firm's social purposes (ideally). About the firm Anthony Collins Solicitors is a specialist law firm with a clear purpose - to "improve lives, communities and society". For over 4 years we've been successfully combining market-leading legal expertise with a commitment to excellence and long-term relationships underpinned by a strong set of values. What makes Anthony Collins Solicitors distinctive, beyond simply being a sector-specialist law firm, is our people and the values we share. We're extremely proud of the calibre of people that we attract; people who are inspired by our values, motivated by our vision and work with our clients to positively influence the society and communities we are building together. Anthony Collins Solicitors is a committed Equal Opportunities employer promoting equality of opportunity. This means that everyone who either applies to or works for the firm is treated equally, whatever their gender, age, ethnic origin, nationality, marital status, disability, sexual orientation or religious beliefs.
Overview The purpose of this role is to plan and prepare the daily presentation schedule for assigned networks in conjunction, and coordinating, with the Programming, On Air Promotion, Sales and Media Planning departments, ensuring accuracy, completeness, compliance, and delivery according to the proscribed deadlines. The schedulers form part of a team working directly under the Broadcast Schedule Operations Supervisor. Responsibilities Creation and finalization of the daily transmission schedule, ensuring accuracy and efficiency whilst remaining reactive to the business. Liaising with the Media Planner to ensure smooth hand over of prepped schedules ready for promo placement. Identify issues and work with relevant departments to find solutions ensuring all elements air successfully and fulfill regional regulatory requirements. To fully understand break patterns and templates and ensure they are checked and loaded into the system and that all final commercial loads or amendments are actioned. Organization and regular revision of presentation templates. Liaise with the Media Asset Management team and Regional Sales teams checking all media items are present or accounted for prior to download of schedules to transmission. Perform necessary checks to the presentation schedule. Liaise with Transmission teams, confirming correct playlist versions have been received and necessary changes to on-air have taken place. Perform daily presentation schedule reconciliation and provide any reports, including discrepancy reports as required by the Supervisor/Manager. Attending meetings and building strong relationships with key contacts in the UK and regional offices. Cross training to develop knowledge across feeds and regions within the department. Any other presentation scheduling tasks required and assigned by the Supervisor that are appropriate and in line with the position. Qualifications Coordinators will ideally have two or more years experience in a presentation/promotion scheduling, traffic or a related role. However, candidates with an exceptional attitude may also be considered with less experience, to take on in an entry level position. Computer literate with prior experience working with IBMS or similar scheduling systems. Communication skills are a must. Great attention to detail and able to work to deadlines efficiently even in pressurized situations. Ability to work with others and to follow instructions. Operational experience and/or Language skills are an advantage Metrics: Delivery of the daily transmission schedules within deadlines and high levels of accuracy. To be able to independently resolve basic scheduling issues and commercial load errors. To have a broad understanding of the regional aspects of the feed and Channel priorities Successfully working with others in the organization as part of the team to ensure all schedules for your channel/s are delivered in a timely manner. Working with other departments to ensure all matters relating to the creation of the daily presentation schedule and associated work processes are followed and any issues fed back as required. To become proficient in the presentation scheduling functions across numerous channels where required.
Dec 01, 2022
Full time
Overview The purpose of this role is to plan and prepare the daily presentation schedule for assigned networks in conjunction, and coordinating, with the Programming, On Air Promotion, Sales and Media Planning departments, ensuring accuracy, completeness, compliance, and delivery according to the proscribed deadlines. The schedulers form part of a team working directly under the Broadcast Schedule Operations Supervisor. Responsibilities Creation and finalization of the daily transmission schedule, ensuring accuracy and efficiency whilst remaining reactive to the business. Liaising with the Media Planner to ensure smooth hand over of prepped schedules ready for promo placement. Identify issues and work with relevant departments to find solutions ensuring all elements air successfully and fulfill regional regulatory requirements. To fully understand break patterns and templates and ensure they are checked and loaded into the system and that all final commercial loads or amendments are actioned. Organization and regular revision of presentation templates. Liaise with the Media Asset Management team and Regional Sales teams checking all media items are present or accounted for prior to download of schedules to transmission. Perform necessary checks to the presentation schedule. Liaise with Transmission teams, confirming correct playlist versions have been received and necessary changes to on-air have taken place. Perform daily presentation schedule reconciliation and provide any reports, including discrepancy reports as required by the Supervisor/Manager. Attending meetings and building strong relationships with key contacts in the UK and regional offices. Cross training to develop knowledge across feeds and regions within the department. Any other presentation scheduling tasks required and assigned by the Supervisor that are appropriate and in line with the position. Qualifications Coordinators will ideally have two or more years experience in a presentation/promotion scheduling, traffic or a related role. However, candidates with an exceptional attitude may also be considered with less experience, to take on in an entry level position. Computer literate with prior experience working with IBMS or similar scheduling systems. Communication skills are a must. Great attention to detail and able to work to deadlines efficiently even in pressurized situations. Ability to work with others and to follow instructions. Operational experience and/or Language skills are an advantage Metrics: Delivery of the daily transmission schedules within deadlines and high levels of accuracy. To be able to independently resolve basic scheduling issues and commercial load errors. To have a broad understanding of the regional aspects of the feed and Channel priorities Successfully working with others in the organization as part of the team to ensure all schedules for your channel/s are delivered in a timely manner. Working with other departments to ensure all matters relating to the creation of the daily presentation schedule and associated work processes are followed and any issues fed back as required. To become proficient in the presentation scheduling functions across numerous channels where required.
Our highly successful Ascot office is looking for a Business Support Coordinator to join their busy office to assist with lettings administration and marketing. You will be expected to provide effective and efficient support to the team with the following responsibilities: • Provide efficient lettings administration including creating new property activity records and sending template letters including terms of business and marketing recommendation reports to clients • Producing marketing materials including property brochures, window cards, magazine adverts, email campaigns, direct mailers and pitching materials • Liaising with photographers to arrange and upload photos/floorplans/EPCs • Writing marketing copy for new properties for advertising purposes • Managing and updating portal property listings by refreshing photographs and text as necessary • Supply imagery and property information for regional publications, central marketing campaigns and PR • Best Practice - Manage compliance process for landlords and tenants, display knowledge and ensure best practice regulations and conduct monthly reporting • Arranging viewings and market appraisals booking these with our team and liaising with clients accordingly. • Posting on the office's social media account • Invoice processing • Acting as an ambassador for the office at all times and greeting visitors warmly • Prepare reports for weekly and monthly meetings, MBOs and ad hoc requirements Qualifications/Education Required: • 2 years+ experience in a similar admin role • Strong IT Skills - Microsoft Office • Knowledge of the industry is a bonus Skills Required: • Excellent customer services skills with a friendly and professional manner • Exceptional time-management skills and the ability to prioritise effectively • You will be a personable individual who is willing to assist the team and work within a fast paced environment • Exceptional standard of English grammar and spelling • Have strong proof-reading skills and attention to detail • Diligent and punctual with a can-do attitude and ability to use own initiative To view other vacancies within the Knight Frank Group click here .
Nov 30, 2022
Full time
Our highly successful Ascot office is looking for a Business Support Coordinator to join their busy office to assist with lettings administration and marketing. You will be expected to provide effective and efficient support to the team with the following responsibilities: • Provide efficient lettings administration including creating new property activity records and sending template letters including terms of business and marketing recommendation reports to clients • Producing marketing materials including property brochures, window cards, magazine adverts, email campaigns, direct mailers and pitching materials • Liaising with photographers to arrange and upload photos/floorplans/EPCs • Writing marketing copy for new properties for advertising purposes • Managing and updating portal property listings by refreshing photographs and text as necessary • Supply imagery and property information for regional publications, central marketing campaigns and PR • Best Practice - Manage compliance process for landlords and tenants, display knowledge and ensure best practice regulations and conduct monthly reporting • Arranging viewings and market appraisals booking these with our team and liaising with clients accordingly. • Posting on the office's social media account • Invoice processing • Acting as an ambassador for the office at all times and greeting visitors warmly • Prepare reports for weekly and monthly meetings, MBOs and ad hoc requirements Qualifications/Education Required: • 2 years+ experience in a similar admin role • Strong IT Skills - Microsoft Office • Knowledge of the industry is a bonus Skills Required: • Excellent customer services skills with a friendly and professional manner • Exceptional time-management skills and the ability to prioritise effectively • You will be a personable individual who is willing to assist the team and work within a fast paced environment • Exceptional standard of English grammar and spelling • Have strong proof-reading skills and attention to detail • Diligent and punctual with a can-do attitude and ability to use own initiative To view other vacancies within the Knight Frank Group click here .
Job Description Are You Ready to Make It Happen at Mondelēz International? Ernest Jackson & Co Ltd (part of Mondel ēz International) e xists to deliver the best tasting healthcare products to consumers and to be the vitamin and medicated confectionary supplier of choice. Our key brands are in food supplements; Bassetts Soft and Chewy Vitamins, OTC and Pharmaceutical ; Potters cough pastilles, Mac Extra, and food; Victory V, Throaties. Join our Mission to Lead the Future of Snacking. Make It With Pride. You lead the plan-do-check-act (PDCA) process of the site quality management system and report results to the quality section manager. The QC team's primary function is to enable batches to be both packed and then released to market following successful completion of testing requirements, to registered finished product specifications as appropriate. They also are responsible for the stability testing of products to ensure the on-going maintenance of the Product Licenses where applicable. How you will contribute Within this role the primary admin function is to ensure timely completion of GMP documentation to facilitate release of product. The support function provides practical assistance towards daily running of the lab and enables the analytical team to deliver the required testing. You will: Carry out documentation review to enable batch release in a timely manner to meet packing and customer service requirements according to demand. Liase with QC, QA and Customer Service functions to ensure any issues relating to batch release and highlighted and resolved at the earliest opportunity. Escalate to line management where required. Prepare samples and paperwork for submission to external laboratories for analysis. Record the results of external analysis. Collate and report KPIs relating to QC and stability testing. Upload documents to the document management database. Monitor the review dates of existing documentation to ensure timely review. Liaise with QC colleagues where required if review requires technical input. Documentation preparation and reporting relating to the stability testing agenda. Comply with all appropriate EJ defined Quality systems, processes and procedures. Ensure compliance with all relevant Health and Safety systems and legislation applicable to the working environment. What you will bring A desire to drive your future and accelerate your career and the following experience and knowledge: Relevant experience in a laboratory. Working efficiently on a team Flexibility and adaptability to meet customer/business requirements Attending to detail and following written instructions Communicating effectively, verbally and in writing Project management and working on multiple activities at the same time MS office applications More about this role Work schedule: 100% The responsibilities of this position are performed within the framework of a regional business model that is defined and managed by Mondelēz Europe GmbH, Switzerland . No Relocation support available Business Unit Summary At Mondelez Europe, we are proud, not only of the iconic brands we make, but also of the people who make them. Our delicious products are created in 52 plants across Europe by more than 28,000 passionate people. We are the top maker of chocolate and biscuits and a leading maker of gum and candy. We make sure our powerful global brands and local jewels like Cadbury , Milka and Alpen Gold chocolates, Oreo , belVita , LU and Tuc biscuits, and Stimorol and Dirol gums get safely into our customers hands-and mouths. Great people and great brands. That's who we are. Join us on our journey to continue leading the future of snacking around the world by offering the right snack, for the right moment, made the right way. Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Job Type Temporary (Fixed Term) Supply Chain Quality Assurance Product Quality, Safety and Compliance
Sep 23, 2022
Full time
Job Description Are You Ready to Make It Happen at Mondelēz International? Ernest Jackson & Co Ltd (part of Mondel ēz International) e xists to deliver the best tasting healthcare products to consumers and to be the vitamin and medicated confectionary supplier of choice. Our key brands are in food supplements; Bassetts Soft and Chewy Vitamins, OTC and Pharmaceutical ; Potters cough pastilles, Mac Extra, and food; Victory V, Throaties. Join our Mission to Lead the Future of Snacking. Make It With Pride. You lead the plan-do-check-act (PDCA) process of the site quality management system and report results to the quality section manager. The QC team's primary function is to enable batches to be both packed and then released to market following successful completion of testing requirements, to registered finished product specifications as appropriate. They also are responsible for the stability testing of products to ensure the on-going maintenance of the Product Licenses where applicable. How you will contribute Within this role the primary admin function is to ensure timely completion of GMP documentation to facilitate release of product. The support function provides practical assistance towards daily running of the lab and enables the analytical team to deliver the required testing. You will: Carry out documentation review to enable batch release in a timely manner to meet packing and customer service requirements according to demand. Liase with QC, QA and Customer Service functions to ensure any issues relating to batch release and highlighted and resolved at the earliest opportunity. Escalate to line management where required. Prepare samples and paperwork for submission to external laboratories for analysis. Record the results of external analysis. Collate and report KPIs relating to QC and stability testing. Upload documents to the document management database. Monitor the review dates of existing documentation to ensure timely review. Liaise with QC colleagues where required if review requires technical input. Documentation preparation and reporting relating to the stability testing agenda. Comply with all appropriate EJ defined Quality systems, processes and procedures. Ensure compliance with all relevant Health and Safety systems and legislation applicable to the working environment. What you will bring A desire to drive your future and accelerate your career and the following experience and knowledge: Relevant experience in a laboratory. Working efficiently on a team Flexibility and adaptability to meet customer/business requirements Attending to detail and following written instructions Communicating effectively, verbally and in writing Project management and working on multiple activities at the same time MS office applications More about this role Work schedule: 100% The responsibilities of this position are performed within the framework of a regional business model that is defined and managed by Mondelēz Europe GmbH, Switzerland . No Relocation support available Business Unit Summary At Mondelez Europe, we are proud, not only of the iconic brands we make, but also of the people who make them. Our delicious products are created in 52 plants across Europe by more than 28,000 passionate people. We are the top maker of chocolate and biscuits and a leading maker of gum and candy. We make sure our powerful global brands and local jewels like Cadbury , Milka and Alpen Gold chocolates, Oreo , belVita , LU and Tuc biscuits, and Stimorol and Dirol gums get safely into our customers hands-and mouths. Great people and great brands. That's who we are. Join us on our journey to continue leading the future of snacking around the world by offering the right snack, for the right moment, made the right way. Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Job Type Temporary (Fixed Term) Supply Chain Quality Assurance Product Quality, Safety and Compliance
Reference No 26238 Job Title Operations Coordinator, Notting Hill Type Permanent Salary Range Competitive Division Residential Sub Division Residential Lettings Department Notting Hill Lettings () Location Notting Hill - (London) Knight Frank is looking to hire an Operations Coordinator to join their busy Notting Hill Lettings office, with the following responsibilities: Customer Experience Provide an exceptional internal and external customer experience in every interaction Assist in answering incoming calls and website enquiries Assist with arranging and organising property visits Maintain a tidy office and reception area Refer clients to a wide range of KF services including Commercial and the Global network Lettings Administration Work with Operations teams to provide a high level of support within agreed timeframes to Office Head. Property listings: Support team members in creating new property activity records Order land registry title checks Best Practice Manage Client Due Diligence process for clients and counterparties Liaise with clients to obtain necessary documents prior to marketing. Ensure correct naming conventions are used on all property files G:drive organisation and maintenance Ensure office compliance and drive audit pass rate improvements working alongside your Compliance Senior Operations Coordinator when necessary Accounts: Accurate generation of sales invoices Ensure accurate records are maintained on all reports General: Prepare reports for weekly and monthly meetings, MBOs and ad hoc requirements Be a trouble shooter with system processes and procedures Mentor new business support team members Demonstrate high competence in all KF systems (Working Life, Hub, Global Life, Power BI, Audit centre, etc.) Local Marketing Create mailers, property brochures, window cards and pitching materials Occasionally arrange and upload EPCs, photos and floorplans Supply imagery and property information for regional publications and central marketing campaigns working alongside your Marketing Senior Operations Coordinator when necessary Adherence of KF marketing, PR and social media guidelines HSE and Information Security Display knowledge of ISO regulations and implement in office Set and implement annual sustainability targets with the assistance of your Compliance Senior Operations Coordinator Ensure all necessary safety checks are completed and logged Ensure all new starters are aware & sent the health and safety protocols and relevant risk assessment Advise teams on office/information security best practice Ensure clear desk & clear screen policies are followed Follow storage & archive protocols Ensure confidential files are treated correctly Liaise & raise security incidents or weaknesses with the Security Analyst Operations Department accounts: Code office invoices Monitor management reporting Ensure accurate performance management records and reports are maintained Assist team with submission of expenses if required Submit Saturday staff timesheets Facilities: Manage office facilities Arrange works/contractors when required Upkeep and maintain office equipment/IT hardware Order stationery and hardware as required Particular Aptitudes/Skills Required 2 years+ experience in a similar operations, administration or secretarial role preferred Proficient with Microsoft office packages Flexibility, adaptability and a co-operative attitude Calm under pressure Excellent standard of English grammar and spelling Diligent and efficient Strong attention to detail Self-motivated Team player
Sep 23, 2022
Full time
Reference No 26238 Job Title Operations Coordinator, Notting Hill Type Permanent Salary Range Competitive Division Residential Sub Division Residential Lettings Department Notting Hill Lettings () Location Notting Hill - (London) Knight Frank is looking to hire an Operations Coordinator to join their busy Notting Hill Lettings office, with the following responsibilities: Customer Experience Provide an exceptional internal and external customer experience in every interaction Assist in answering incoming calls and website enquiries Assist with arranging and organising property visits Maintain a tidy office and reception area Refer clients to a wide range of KF services including Commercial and the Global network Lettings Administration Work with Operations teams to provide a high level of support within agreed timeframes to Office Head. Property listings: Support team members in creating new property activity records Order land registry title checks Best Practice Manage Client Due Diligence process for clients and counterparties Liaise with clients to obtain necessary documents prior to marketing. Ensure correct naming conventions are used on all property files G:drive organisation and maintenance Ensure office compliance and drive audit pass rate improvements working alongside your Compliance Senior Operations Coordinator when necessary Accounts: Accurate generation of sales invoices Ensure accurate records are maintained on all reports General: Prepare reports for weekly and monthly meetings, MBOs and ad hoc requirements Be a trouble shooter with system processes and procedures Mentor new business support team members Demonstrate high competence in all KF systems (Working Life, Hub, Global Life, Power BI, Audit centre, etc.) Local Marketing Create mailers, property brochures, window cards and pitching materials Occasionally arrange and upload EPCs, photos and floorplans Supply imagery and property information for regional publications and central marketing campaigns working alongside your Marketing Senior Operations Coordinator when necessary Adherence of KF marketing, PR and social media guidelines HSE and Information Security Display knowledge of ISO regulations and implement in office Set and implement annual sustainability targets with the assistance of your Compliance Senior Operations Coordinator Ensure all necessary safety checks are completed and logged Ensure all new starters are aware & sent the health and safety protocols and relevant risk assessment Advise teams on office/information security best practice Ensure clear desk & clear screen policies are followed Follow storage & archive protocols Ensure confidential files are treated correctly Liaise & raise security incidents or weaknesses with the Security Analyst Operations Department accounts: Code office invoices Monitor management reporting Ensure accurate performance management records and reports are maintained Assist team with submission of expenses if required Submit Saturday staff timesheets Facilities: Manage office facilities Arrange works/contractors when required Upkeep and maintain office equipment/IT hardware Order stationery and hardware as required Particular Aptitudes/Skills Required 2 years+ experience in a similar operations, administration or secretarial role preferred Proficient with Microsoft office packages Flexibility, adaptability and a co-operative attitude Calm under pressure Excellent standard of English grammar and spelling Diligent and efficient Strong attention to detail Self-motivated Team player
Description and requirements A428 Skanska, one of the world's leading project development and construction groups, is an inclusive and responsible business that is helping to build a better society. Skanska is the Delivery Integration Partner (DIP) on Highways England's Regional Development Partnership (RDP) Framework within the Midlands and East Regions About the project: A428 Black Cat to Caxton Gibbet Improvement scheme The purpose of the Scheme is to address the problems of congestion, poor journey time reliability and poor resilience against incidents between the Black Cat and Caxton Gibbet roundabouts. The Scheme seeks to address these problems through the construction of a new 10 mile dual 2-lane carriageway from west of the A421 / A1 Black Cat roundabout through to east of the A428/A1198 Caxton Gibbet roundabout. Role description You will be the projects Lead Temporary Works Co-ordinator working on the A428 Black Cat to Caxton Gibbet Improvement scheme. You will be responsible for implementation of the Skanska Management of Temporary Works procedure across the project. This will involve overseeing the design, checking, technical approval, erection and dismantling of temporary works on the project, ensuring that works are successfully planned, programmed, delivered, and handed over with a 'right first time' mentality You will be supported by the Temporary Works Design Manager and by Temporary Works Supervisors, appointed form the Construction Team. You are expected to ensure that the management of the delivery of temporary works across the project, helps deliver the works on time and within budget Responsibilities This section sets out your primary responsibilities in this role: Work Environment Prioritise the wellbeing of your team. Support and encourage their development. Contribute to and lead an effective working environment for your team. Feedback to team on how we can make the workplace more pleasant for everyone. Solicit feedback from your engineers. Act on this feedback Support and encourage the development of your team. Input into your direct report's annual goals and check in on the development of these regularly Communicate effectively with other engineers, supervisors, enabling functions, designers, and client representatives. Design Review designs and raise any queries to the design team via technical queries (TQ) Oversee the production of Temporary Works Design Briefs for the communication to appointed designers. Appoint and co-ordinate design and checking resources. Work with other members of design team to ensure designs are completed. Liaise with Permanent Works designers to resolve issues of construction method and buildability, as necessary. Co-ordinate the design work within the required timescale Ensure compliance with the current CDM regulations Ensure the delivery team is working to the latest design, and it is fully understood Programme and planning Maintain a schedule of all temporary works using it to ensure the delivery of Temporary Works solutions meet programme requirements Identify potential delays or issues with proposed temporary works solutions and work to develop mitigation measures Record progress and compare it to planned production Identify issues and constraints with the strategic programme and flag them to the Construction Manager and Planning team Commercial Be aware of the commercial constraints of the project team and work to deliver schemes that meet budget requirements. Identify and implement cost savings and efficiencies in your area of works Quality Understand the design specifications and drawings for the works. Challenge where relevant Ensure the required quality processes are followed for the temporary works Ensure Inspections of the temporary works are carried out, as required, for timely execution of the works. Ensure non compliances recorded on Inspection Reports are closed out Ensure Permits (for loading and unloading) are captured and stored correctly. Utilising the Common Data Environment Safety Be familiar with and demonstrate commitment to the requirements of the Health & Safety Policies and procedures Take full responsibility for maintaining the highest health and safety standards on your section of the project Collaborate with and lead others to plan your works to minimise health and safety hazards Review Design Risk Assessments for the temporary works, ensuring that they identify and appropriately mitigate health and safety hazards Ensure residual design hazards are effectively communicated Collaborate with others to plan your works to minimise health and safety hazards. Raise observations and encourage others to do so Environment Collaborate with others to plan your works to minimise environmental hazards Ensure the relevant environmental control points and hazards are noted in the RAMS Raise observations and encourage others to do so Review Design Risk Assessments for your works, ensuring that they identify and appropriately mitigate environmental hazards Set and maintain clear expectations for environmental management with your team Identify and implement opportunities to reduce carbon associated within the temporary works Required Qualifications, Skills and Experience This section sets out the qualifications, skills and experience that are required to successfully perform this role. Degree level qualification in a Civil Engineering allied subject or HND in Civil Engineering and vocational training in Engineering Effective written and verbal communication skills to diverse audiences. Knowledge and understanding of engineering principles and common construction methodologies. Knowledge and understanding of temporary works processes, design, and management and application of the requirements of BS5975. Knowledge and understanding of construction contracts (through experience and formal training). Ideally ECC NEC4. Working towards or in possession of Professional Industry Qualification (IEng, CEng etc.) Digital competence (MS Office 365, document control systems, site digital tools). Formal training in Health & Safety and Environmental management (SMSTS) Relevant CSCS Card Experience in delivering major highways schemes. Flexible working We welcome you to ask about flexibility at interview stage and we will explore what is possible for the role. Reasonable adjustments We would like you to perform at your best at every stage of our recruitment process. Please contact us using if you require any adjustments that would support you throughout your application More information about the role Please note this is an advert for our job vacancy, and therefore may not be inclusive of all assigned duties, responsibilities, or aspects of the role described, and may be amended at any time at the sole discretion of Skanska. For a full role profile, please contact us: Closing date The closing date for this vacancy may be subject to change any time at the sole discretion of the business
Sep 21, 2022
Full time
Description and requirements A428 Skanska, one of the world's leading project development and construction groups, is an inclusive and responsible business that is helping to build a better society. Skanska is the Delivery Integration Partner (DIP) on Highways England's Regional Development Partnership (RDP) Framework within the Midlands and East Regions About the project: A428 Black Cat to Caxton Gibbet Improvement scheme The purpose of the Scheme is to address the problems of congestion, poor journey time reliability and poor resilience against incidents between the Black Cat and Caxton Gibbet roundabouts. The Scheme seeks to address these problems through the construction of a new 10 mile dual 2-lane carriageway from west of the A421 / A1 Black Cat roundabout through to east of the A428/A1198 Caxton Gibbet roundabout. Role description You will be the projects Lead Temporary Works Co-ordinator working on the A428 Black Cat to Caxton Gibbet Improvement scheme. You will be responsible for implementation of the Skanska Management of Temporary Works procedure across the project. This will involve overseeing the design, checking, technical approval, erection and dismantling of temporary works on the project, ensuring that works are successfully planned, programmed, delivered, and handed over with a 'right first time' mentality You will be supported by the Temporary Works Design Manager and by Temporary Works Supervisors, appointed form the Construction Team. You are expected to ensure that the management of the delivery of temporary works across the project, helps deliver the works on time and within budget Responsibilities This section sets out your primary responsibilities in this role: Work Environment Prioritise the wellbeing of your team. Support and encourage their development. Contribute to and lead an effective working environment for your team. Feedback to team on how we can make the workplace more pleasant for everyone. Solicit feedback from your engineers. Act on this feedback Support and encourage the development of your team. Input into your direct report's annual goals and check in on the development of these regularly Communicate effectively with other engineers, supervisors, enabling functions, designers, and client representatives. Design Review designs and raise any queries to the design team via technical queries (TQ) Oversee the production of Temporary Works Design Briefs for the communication to appointed designers. Appoint and co-ordinate design and checking resources. Work with other members of design team to ensure designs are completed. Liaise with Permanent Works designers to resolve issues of construction method and buildability, as necessary. Co-ordinate the design work within the required timescale Ensure compliance with the current CDM regulations Ensure the delivery team is working to the latest design, and it is fully understood Programme and planning Maintain a schedule of all temporary works using it to ensure the delivery of Temporary Works solutions meet programme requirements Identify potential delays or issues with proposed temporary works solutions and work to develop mitigation measures Record progress and compare it to planned production Identify issues and constraints with the strategic programme and flag them to the Construction Manager and Planning team Commercial Be aware of the commercial constraints of the project team and work to deliver schemes that meet budget requirements. Identify and implement cost savings and efficiencies in your area of works Quality Understand the design specifications and drawings for the works. Challenge where relevant Ensure the required quality processes are followed for the temporary works Ensure Inspections of the temporary works are carried out, as required, for timely execution of the works. Ensure non compliances recorded on Inspection Reports are closed out Ensure Permits (for loading and unloading) are captured and stored correctly. Utilising the Common Data Environment Safety Be familiar with and demonstrate commitment to the requirements of the Health & Safety Policies and procedures Take full responsibility for maintaining the highest health and safety standards on your section of the project Collaborate with and lead others to plan your works to minimise health and safety hazards Review Design Risk Assessments for the temporary works, ensuring that they identify and appropriately mitigate health and safety hazards Ensure residual design hazards are effectively communicated Collaborate with others to plan your works to minimise health and safety hazards. Raise observations and encourage others to do so Environment Collaborate with others to plan your works to minimise environmental hazards Ensure the relevant environmental control points and hazards are noted in the RAMS Raise observations and encourage others to do so Review Design Risk Assessments for your works, ensuring that they identify and appropriately mitigate environmental hazards Set and maintain clear expectations for environmental management with your team Identify and implement opportunities to reduce carbon associated within the temporary works Required Qualifications, Skills and Experience This section sets out the qualifications, skills and experience that are required to successfully perform this role. Degree level qualification in a Civil Engineering allied subject or HND in Civil Engineering and vocational training in Engineering Effective written and verbal communication skills to diverse audiences. Knowledge and understanding of engineering principles and common construction methodologies. Knowledge and understanding of temporary works processes, design, and management and application of the requirements of BS5975. Knowledge and understanding of construction contracts (through experience and formal training). Ideally ECC NEC4. Working towards or in possession of Professional Industry Qualification (IEng, CEng etc.) Digital competence (MS Office 365, document control systems, site digital tools). Formal training in Health & Safety and Environmental management (SMSTS) Relevant CSCS Card Experience in delivering major highways schemes. Flexible working We welcome you to ask about flexibility at interview stage and we will explore what is possible for the role. Reasonable adjustments We would like you to perform at your best at every stage of our recruitment process. Please contact us using if you require any adjustments that would support you throughout your application More information about the role Please note this is an advert for our job vacancy, and therefore may not be inclusive of all assigned duties, responsibilities, or aspects of the role described, and may be amended at any time at the sole discretion of Skanska. For a full role profile, please contact us: Closing date The closing date for this vacancy may be subject to change any time at the sole discretion of the business