Role: Apprentice - Development Coordinator Location: Barnstaple Salary: £12,313.60 per annum (Year 1) - plus benefits Hours: 37 hours per week Contract: Fixed Term Contract - 18 Months About Us North Devon Homes are a registered charity providing affordable homes for people to rent and buy. We are committed to creating communities where people want to live and are continuously investing in our neighbourhoods. We aspire to promote staff wherever possible from within and nurture careers through our 'grow your own' ethos. The Role We are now looking to recruit a Business Admin Apprentice to join our busy Regeneration and Development Team who deliver a range of regeneration and development projects across North Devon, with planned projects that will deliver 70 new homes by April 2027. You will provide administration support to assist the efficient and effective running of our development projects. As part of the role, you will undertake a Level 3 Business Administration qualification. The main responsibilities of the role are: To provide admin support for our new property developments within North Devon Homes to include photocopying, scanning and filing. To support the administration of the company purchase ledger system in the procurement of works, goods, and services, raising purchase orders and acknowledging receipt of completed orders. To support the handover process for all new property (assets), creating new records and ensuring documentation is compliant, recorded and filed accordingly. To assist with day-to-day enquiries within the team. About You You will be looking to work for a supportive company delivering valuable services to the local community. You will work well in a team environment, be comfortable working independently and be supportive of others. You will enjoy developing effective relationships and communicating with others. You will have good IT Skills; including the use of standard word-processing, spreadsheets and messaging software such as MS Word, Excel, Outlook and databases or the desire and skill set to learn. Benefits 27 days holiday plus bank holidays 7% Employer contribution Pension Cash Plan of up to £1600 per year Employee Assistance Programme (EAP) Health & Wellbeing Support Family Friendly Policies Cycle to Work Scheme Tech Scheme Refer a Friend Scheme The successful candidate will be required to complete a Basic DBS check. Closing date: Monday 10 June 2024 - 09:00 Please note: Applications must include a CV and supporting statement. We are proud to be a Disability Confident Employer . As part of this commitment, we operate a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role to which they have applied. We request that all applications are submitted with a completed Equality & Diversity Form.
May 17, 2024
Full time
Role: Apprentice - Development Coordinator Location: Barnstaple Salary: £12,313.60 per annum (Year 1) - plus benefits Hours: 37 hours per week Contract: Fixed Term Contract - 18 Months About Us North Devon Homes are a registered charity providing affordable homes for people to rent and buy. We are committed to creating communities where people want to live and are continuously investing in our neighbourhoods. We aspire to promote staff wherever possible from within and nurture careers through our 'grow your own' ethos. The Role We are now looking to recruit a Business Admin Apprentice to join our busy Regeneration and Development Team who deliver a range of regeneration and development projects across North Devon, with planned projects that will deliver 70 new homes by April 2027. You will provide administration support to assist the efficient and effective running of our development projects. As part of the role, you will undertake a Level 3 Business Administration qualification. The main responsibilities of the role are: To provide admin support for our new property developments within North Devon Homes to include photocopying, scanning and filing. To support the administration of the company purchase ledger system in the procurement of works, goods, and services, raising purchase orders and acknowledging receipt of completed orders. To support the handover process for all new property (assets), creating new records and ensuring documentation is compliant, recorded and filed accordingly. To assist with day-to-day enquiries within the team. About You You will be looking to work for a supportive company delivering valuable services to the local community. You will work well in a team environment, be comfortable working independently and be supportive of others. You will enjoy developing effective relationships and communicating with others. You will have good IT Skills; including the use of standard word-processing, spreadsheets and messaging software such as MS Word, Excel, Outlook and databases or the desire and skill set to learn. Benefits 27 days holiday plus bank holidays 7% Employer contribution Pension Cash Plan of up to £1600 per year Employee Assistance Programme (EAP) Health & Wellbeing Support Family Friendly Policies Cycle to Work Scheme Tech Scheme Refer a Friend Scheme The successful candidate will be required to complete a Basic DBS check. Closing date: Monday 10 June 2024 - 09:00 Please note: Applications must include a CV and supporting statement. We are proud to be a Disability Confident Employer . As part of this commitment, we operate a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role to which they have applied. We request that all applications are submitted with a completed Equality & Diversity Form.
Summary We've got an exciting opportunity for someone to join our team as a Senior Facilities Co-ordinator. As Project Senior Facilities Co-Ordinator you'll be responsible for providing an efficient, effective and flexible facilities management service across your site, ensuring the highest standards are delivered and maintained. Interviews will be held on the 31st of May. What it's like to work here It's an exciting time to join us as we embark on some very interesting facilities update projects across Uppark. This is an ideal role for someone who has a passion for the preservation of history and the skills and attention to detail to support the teams on the ground to deliver positive change. There are plenty of opportunities to develop your skills through National Trust training courses. You'll be reporting to our Facilities & Support Services Manager and Project Building Surveyor, working alongside our Business Services Coordinator and Project Conservator. You'll collaborate with the project contractors and normal operating contractors to help us keep the property well maintained and will build and lead a team of volunteers to provide us with maintenance support. Click here for more information about this location. What you'll be doing Working within the appropriate Trust procedures and conservation guidelines, you'll ensure your site is always maintained to a high standard throughout the project to upgrade the essential on-site facilities. You'll promote health & safety awareness across the property and for ensuring effective environmental management is sustained. Day to day, you'll be coordinating our facilities management which could mean monitoring and arranging the servicing of our private water treatment plant, biomass boilers heating system, Fire management systems and sewage system. You'll be arranging urgent minor building repairs and working with our Building Surveyor on site and contractor management during the project to update our facilities, keeping our operation running smoothly behind the scenes and ensuring our compliance. You'll also be managing smaller projects including redecorating our second-hand bookshop. Please also read the full role profile attached to this advert. Who we're looking for We'd love to hear from you if this sounds like you; an understanding of working with volunteers and knowledge of the framework that the Trust uses to support the volunteer journey. excellent customer service skills, enabling strong relationships to be built and maintained externally and internally. strong written and verbal communication skills including influencing , negotiating and presentation an understanding of facilities and / or building management, maintenance & provision of services, supported by relevant professional qualification (or equivalent level of vocational experience). good knowledge and experience of Health and Safety, Emergency Procedures, Fire and Security procedures and legislation knowledge and experience of managing budgets, finances, projects and contracts experience of records management and information systems and advanced IT skills (Microsoft Office). The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. •Substantial pension scheme of up to 10% basic salary •Free entry to National Trust places for you, a guest and your children (under 18) •Tax-free childcare scheme •Rental deposit loan scheme •Season ticket loan •EV car lease scheme •Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts •Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. •Flexible working whenever possible •Employee assistance programme •Free parking at most Trust places Click here to find out more about the benefits we offer to support you.
May 17, 2024
Full time
Summary We've got an exciting opportunity for someone to join our team as a Senior Facilities Co-ordinator. As Project Senior Facilities Co-Ordinator you'll be responsible for providing an efficient, effective and flexible facilities management service across your site, ensuring the highest standards are delivered and maintained. Interviews will be held on the 31st of May. What it's like to work here It's an exciting time to join us as we embark on some very interesting facilities update projects across Uppark. This is an ideal role for someone who has a passion for the preservation of history and the skills and attention to detail to support the teams on the ground to deliver positive change. There are plenty of opportunities to develop your skills through National Trust training courses. You'll be reporting to our Facilities & Support Services Manager and Project Building Surveyor, working alongside our Business Services Coordinator and Project Conservator. You'll collaborate with the project contractors and normal operating contractors to help us keep the property well maintained and will build and lead a team of volunteers to provide us with maintenance support. Click here for more information about this location. What you'll be doing Working within the appropriate Trust procedures and conservation guidelines, you'll ensure your site is always maintained to a high standard throughout the project to upgrade the essential on-site facilities. You'll promote health & safety awareness across the property and for ensuring effective environmental management is sustained. Day to day, you'll be coordinating our facilities management which could mean monitoring and arranging the servicing of our private water treatment plant, biomass boilers heating system, Fire management systems and sewage system. You'll be arranging urgent minor building repairs and working with our Building Surveyor on site and contractor management during the project to update our facilities, keeping our operation running smoothly behind the scenes and ensuring our compliance. You'll also be managing smaller projects including redecorating our second-hand bookshop. Please also read the full role profile attached to this advert. Who we're looking for We'd love to hear from you if this sounds like you; an understanding of working with volunteers and knowledge of the framework that the Trust uses to support the volunteer journey. excellent customer service skills, enabling strong relationships to be built and maintained externally and internally. strong written and verbal communication skills including influencing , negotiating and presentation an understanding of facilities and / or building management, maintenance & provision of services, supported by relevant professional qualification (or equivalent level of vocational experience). good knowledge and experience of Health and Safety, Emergency Procedures, Fire and Security procedures and legislation knowledge and experience of managing budgets, finances, projects and contracts experience of records management and information systems and advanced IT skills (Microsoft Office). The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. •Substantial pension scheme of up to 10% basic salary •Free entry to National Trust places for you, a guest and your children (under 18) •Tax-free childcare scheme •Rental deposit loan scheme •Season ticket loan •EV car lease scheme •Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts •Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. •Flexible working whenever possible •Employee assistance programme •Free parking at most Trust places Click here to find out more about the benefits we offer to support you.
Location: Cambridge Science Park Department: Investment Property Management Contract type: Permanent Hours: 37 Salary: DOE Job Advert Are you an experienced facilities administrator looking for your next career move? If so, we're looking for a Facilities Administrator to join our site-based team on the prestigious Cambridge Science Park! The successful applicant will join our Investment and Property Management team. The Investment & Property Management team undertakes the management of various commercial assets for a range of clients including Cambridge Colleges, Institutions, Property Companies and Family trusts. The Cambridge Science Park is an asset of Trinity College which is managed by Bidwells. The Cambridge Science Park was established 52 years ago when Trinity College Cambridge embraced the concept that would change the hi-tech sector in Cambridge, the UK and beyond. Trinity owns the freehold of the Cambridge Science Park, which today comprises 150 acres, 1.7 million sq ft of high technology and laboratory buildings. It's home to 7000 people at over 170 companies, ranging from exciting start-ups to some of the world's leading technology businesses. Job Purpose We're looking for a proactive and knowledgeable Facilities Administrator to provide Facilities and Property support to tenants and occupiers on the Science Park. No one day will be the same, so we're looking for someone who is flexible and can handle an ever-changing workload and the successful applicant will also work closely with our in-house Investment and Property team here at Bidwells. What you'll be doing: Input into service charge management and assist in the production of service charge budget and reconciliation packs to issue to the tenants. Utilities - log monthly meter readings, update spreadsheet for Smartest Energy, change of tenancy. Liaise with tenants regarding various matters as agreed with the facilities/ property manager. Scheduling and booking inspections, preparation of documentation ahead of inspections by the facilities or property Manager Assist with follow-up actions from the inspections, likely to relate to H&S issues and remedial works, as agreed with the facilities/ property manager. Visits to properties to take meter readings, address issues, take photographs and other facilities associated work as agreed with the facilities and property manager. Updating of property handbooks, photocopying/scanning/filing and other administrative tasks as appropriate. Assist with helpdesk and raise actions within designated technology e.g. E-logbooks, as appropriate. Support in contractor management including quotes and access. Gain and maintain knowledge and understanding of building and estate activities across the Portfolio e.g. landlord works or projects, incoming/outgoing tenants through working closely with the facilities and property manager. Support in the management of instructions, purchase orders, invoice approvals between client and IPM e.g. management meeting agendas, minutes, client trackers. Assist in tenant engagement initiatives. Produce monthly report from Property Management Database of Diary Events (RR, LExp, Breaks), analyse data and discuss with Asset Manager for next steps Assist in Health & Safety data logging on the H&S management system/database and ensure any H&S documentation is saved and flagged if non compliant About you: Previous experience in a Facilities Coordination or Administration position Strong IT skills with a minimum of intermediate level in MS Excel, Word, Outlook, PowerPoint, PDF editor Aptitude to learn new technologies. Ability to prioritise and deal with a varied workload and the competing demands of the team. A self-starter with the ability to work on own initiative and a can-do approach to teamwork. Pro-active & excellent problem-solving skills. Excellent verbal and written communication skills with the ability to build relationships quickly with internal and external stakeholders. Numerate with a high level of attention to detail. Good team worker with excellent interpersonal skills Enjoys a fast paced and teamwork environment What's in it for you? Competitive Salary: We recognise and reward talent with generous salary and group bonus schemeComprehensive Benefits: Including up to 8% matched pension, private medical, medicash plan, your birthday off work and lifestyle discounts and perksProfessional Development: Continuous learning, study support and promotion opportunitiesInnovative Culture: Be part of a forward-thinking team at the forefront of industry trendsFamily Friendly: We offer enhanced family leave policies to support individuals close to you Bidwells is dedicated to fostering a truly inclusive culture of belonging, where everyone can thrive and succeed as their true and authentic selves at every level. We are committed to equal employment opportunity and positively encourage applications from all suitably qualified and eligible candidates regardless of race, sex, gender, gender identity or expression, disability, age, sexual orientation, transgender status, religion or belief. Flexible working requests are considered from day one. Agencies: Bidwells does not accept unsolicited resumes and will not be responsible for related fees. REF-213971
May 15, 2024
Full time
Location: Cambridge Science Park Department: Investment Property Management Contract type: Permanent Hours: 37 Salary: DOE Job Advert Are you an experienced facilities administrator looking for your next career move? If so, we're looking for a Facilities Administrator to join our site-based team on the prestigious Cambridge Science Park! The successful applicant will join our Investment and Property Management team. The Investment & Property Management team undertakes the management of various commercial assets for a range of clients including Cambridge Colleges, Institutions, Property Companies and Family trusts. The Cambridge Science Park is an asset of Trinity College which is managed by Bidwells. The Cambridge Science Park was established 52 years ago when Trinity College Cambridge embraced the concept that would change the hi-tech sector in Cambridge, the UK and beyond. Trinity owns the freehold of the Cambridge Science Park, which today comprises 150 acres, 1.7 million sq ft of high technology and laboratory buildings. It's home to 7000 people at over 170 companies, ranging from exciting start-ups to some of the world's leading technology businesses. Job Purpose We're looking for a proactive and knowledgeable Facilities Administrator to provide Facilities and Property support to tenants and occupiers on the Science Park. No one day will be the same, so we're looking for someone who is flexible and can handle an ever-changing workload and the successful applicant will also work closely with our in-house Investment and Property team here at Bidwells. What you'll be doing: Input into service charge management and assist in the production of service charge budget and reconciliation packs to issue to the tenants. Utilities - log monthly meter readings, update spreadsheet for Smartest Energy, change of tenancy. Liaise with tenants regarding various matters as agreed with the facilities/ property manager. Scheduling and booking inspections, preparation of documentation ahead of inspections by the facilities or property Manager Assist with follow-up actions from the inspections, likely to relate to H&S issues and remedial works, as agreed with the facilities/ property manager. Visits to properties to take meter readings, address issues, take photographs and other facilities associated work as agreed with the facilities and property manager. Updating of property handbooks, photocopying/scanning/filing and other administrative tasks as appropriate. Assist with helpdesk and raise actions within designated technology e.g. E-logbooks, as appropriate. Support in contractor management including quotes and access. Gain and maintain knowledge and understanding of building and estate activities across the Portfolio e.g. landlord works or projects, incoming/outgoing tenants through working closely with the facilities and property manager. Support in the management of instructions, purchase orders, invoice approvals between client and IPM e.g. management meeting agendas, minutes, client trackers. Assist in tenant engagement initiatives. Produce monthly report from Property Management Database of Diary Events (RR, LExp, Breaks), analyse data and discuss with Asset Manager for next steps Assist in Health & Safety data logging on the H&S management system/database and ensure any H&S documentation is saved and flagged if non compliant About you: Previous experience in a Facilities Coordination or Administration position Strong IT skills with a minimum of intermediate level in MS Excel, Word, Outlook, PowerPoint, PDF editor Aptitude to learn new technologies. Ability to prioritise and deal with a varied workload and the competing demands of the team. A self-starter with the ability to work on own initiative and a can-do approach to teamwork. Pro-active & excellent problem-solving skills. Excellent verbal and written communication skills with the ability to build relationships quickly with internal and external stakeholders. Numerate with a high level of attention to detail. Good team worker with excellent interpersonal skills Enjoys a fast paced and teamwork environment What's in it for you? Competitive Salary: We recognise and reward talent with generous salary and group bonus schemeComprehensive Benefits: Including up to 8% matched pension, private medical, medicash plan, your birthday off work and lifestyle discounts and perksProfessional Development: Continuous learning, study support and promotion opportunitiesInnovative Culture: Be part of a forward-thinking team at the forefront of industry trendsFamily Friendly: We offer enhanced family leave policies to support individuals close to you Bidwells is dedicated to fostering a truly inclusive culture of belonging, where everyone can thrive and succeed as their true and authentic selves at every level. We are committed to equal employment opportunity and positively encourage applications from all suitably qualified and eligible candidates regardless of race, sex, gender, gender identity or expression, disability, age, sexual orientation, transgender status, religion or belief. Flexible working requests are considered from day one. Agencies: Bidwells does not accept unsolicited resumes and will not be responsible for related fees. REF-213971
Join our dynamic and dedicated Business Liaison Team at Your Company Name for a temporary position where you can make an immediate impact. We are committed to ensuring our residents' homes are safe, well-maintained, and comfortable. As a Temporary Housing Repairs Coordinator, you will provide essential administrative support and coordinate critical housing repairs during a key period. Role Overview: As a Temporary Housing Repairs Coordinator, you will play a vital role in delivering timely and efficient repair services. Your organizational skills and attention to detail will ensure that all repair requests are handled promptly and effectively. This is an exciting opportunity to contribute to a team that makes a real difference in people's lives every day. Key Responsibilities: Administrative Support: Manage and maintain repair records, schedules, and documentation. Ensure all repair requests are logged and tracked accurately. Coordination: Liaise with contractors, residents, and internal teams to coordinate repairs and maintenance activities. Ensure all parties are informed and updated on the progress of repairs. Communication: Serve as the primary point of contact for residents regarding their repair requests. Provide timely updates and resolve any issues or concerns efficiently. Ad-Hoc Duties: Undertake various administrative tasks and special projects as required by the Business Liaison Manager to support the smooth operation of the department. Quality Assurance: Monitor the completion of repairs to ensure they meet our high standards of quality and compliance. Provide feedback to contractors and suggest improvements when necessary. Data Management: Maintain accurate records and databases related to repairs. Generate reports and analyze data to identify trends and areas for improvement. Qualifications: Experience: Previous experience in a similar role or within a housing or property management environment is preferred. Skills: Strong organizational and multitasking abilities. Excellent communication and interpersonal skills. Proficient in MS Office and database management. Attributes: Detail-oriented, proactive, and able to work independently and as part of a team. A problem-solver with a can-do attitude.
May 15, 2024
Contractor
Join our dynamic and dedicated Business Liaison Team at Your Company Name for a temporary position where you can make an immediate impact. We are committed to ensuring our residents' homes are safe, well-maintained, and comfortable. As a Temporary Housing Repairs Coordinator, you will provide essential administrative support and coordinate critical housing repairs during a key period. Role Overview: As a Temporary Housing Repairs Coordinator, you will play a vital role in delivering timely and efficient repair services. Your organizational skills and attention to detail will ensure that all repair requests are handled promptly and effectively. This is an exciting opportunity to contribute to a team that makes a real difference in people's lives every day. Key Responsibilities: Administrative Support: Manage and maintain repair records, schedules, and documentation. Ensure all repair requests are logged and tracked accurately. Coordination: Liaise with contractors, residents, and internal teams to coordinate repairs and maintenance activities. Ensure all parties are informed and updated on the progress of repairs. Communication: Serve as the primary point of contact for residents regarding their repair requests. Provide timely updates and resolve any issues or concerns efficiently. Ad-Hoc Duties: Undertake various administrative tasks and special projects as required by the Business Liaison Manager to support the smooth operation of the department. Quality Assurance: Monitor the completion of repairs to ensure they meet our high standards of quality and compliance. Provide feedback to contractors and suggest improvements when necessary. Data Management: Maintain accurate records and databases related to repairs. Generate reports and analyze data to identify trends and areas for improvement. Qualifications: Experience: Previous experience in a similar role or within a housing or property management environment is preferred. Skills: Strong organizational and multitasking abilities. Excellent communication and interpersonal skills. Proficient in MS Office and database management. Attributes: Detail-oriented, proactive, and able to work independently and as part of a team. A problem-solver with a can-do attitude.
Who we are Established in 1999, Modern Networks is the leading specialist provider of managed IT and telecom services to the UK s commercial & retail property sector. We are also an independent Internet Service Provider (ISP). This role sits within our Group Company, Wave 9 Managed Services Limited, which is 100% focused on Education and has established a fantastic reputation in the sector for customer service and support. What you'll be doing Our provisioning coordinators are responsible for managing the delivery of safe, secure Internet and telecommunication services to our school customers. Working from our Stafford offices, you'll be liaising with our customers (schools and colleges), and our sales and technical teams to help deliver Internet connectivity, safeguarding and security services from either your home or our Stafford office. Once your probationary period is complete, we offer hybrid working (2 days working from home, 3 days working in office). Specifically, you'll be: Dealing with Carriers such as Virgin Media, BT Openreach, Talk Talk, etc. Provisioning circuit orders and providing the following End to End delivery of these circuits within SLA: SoGEA/FTTC/FttP Leased Lines Cloud Telephony Firewall and Filtering Devices Monitoring and Tracking notifications for rejections, delays, escalations, cancellations. Processing of customer orders on various systems and portals, managing projects to completion. Following supplier escalation paths, including DSO to facilitate timely installations. What we're looking for We know that this is a unique role, and don't expect applicants to have the exact experience as outlined above - we've got a a fantastic, experienced team that will provided hands on training & support from day 1. We're very open to applicants with experience working in school administration, customer service or project delivery, and are open to discussing part time options with applicants. What you ll get from us Great prospects - once you ve got to grips with our systems and processes, you ll have the opportunity to progress with us. Knowledgeable, high-achieving, experienced and fun colleagues A career with room for your personal life in a work environment where everyone knows the value of a healthy work-life-balance Commitment to Diversity and Inclusion - we hire great people from a wide variety of backgrounds, not just because it s the right thing to do, but because it makes us better.
May 14, 2024
Full time
Who we are Established in 1999, Modern Networks is the leading specialist provider of managed IT and telecom services to the UK s commercial & retail property sector. We are also an independent Internet Service Provider (ISP). This role sits within our Group Company, Wave 9 Managed Services Limited, which is 100% focused on Education and has established a fantastic reputation in the sector for customer service and support. What you'll be doing Our provisioning coordinators are responsible for managing the delivery of safe, secure Internet and telecommunication services to our school customers. Working from our Stafford offices, you'll be liaising with our customers (schools and colleges), and our sales and technical teams to help deliver Internet connectivity, safeguarding and security services from either your home or our Stafford office. Once your probationary period is complete, we offer hybrid working (2 days working from home, 3 days working in office). Specifically, you'll be: Dealing with Carriers such as Virgin Media, BT Openreach, Talk Talk, etc. Provisioning circuit orders and providing the following End to End delivery of these circuits within SLA: SoGEA/FTTC/FttP Leased Lines Cloud Telephony Firewall and Filtering Devices Monitoring and Tracking notifications for rejections, delays, escalations, cancellations. Processing of customer orders on various systems and portals, managing projects to completion. Following supplier escalation paths, including DSO to facilitate timely installations. What we're looking for We know that this is a unique role, and don't expect applicants to have the exact experience as outlined above - we've got a a fantastic, experienced team that will provided hands on training & support from day 1. We're very open to applicants with experience working in school administration, customer service or project delivery, and are open to discussing part time options with applicants. What you ll get from us Great prospects - once you ve got to grips with our systems and processes, you ll have the opportunity to progress with us. Knowledgeable, high-achieving, experienced and fun colleagues A career with room for your personal life in a work environment where everyone knows the value of a healthy work-life-balance Commitment to Diversity and Inclusion - we hire great people from a wide variety of backgrounds, not just because it s the right thing to do, but because it makes us better.
Role Overview We are seeking a dynamic Marketing, Data and CRM Project Manager to become a key member of our Global Occupier Services (GOS) team. This role is dedicated to managing internal and external marketing and communication projects as well as the development and ongoing maintenance of digital marketing and associated CRM infrastructure. As a pivotal figure on our team, you will spearhead the management and integration of client lists, track services provided and business development efforts, as well as accurately reflect this activity within our Salesforce CRM system. A key CRM management function is the ability to develop and manage workflow to promote data consistency and governance. Key Responsibilities 1. Global Marketing: • Support GOS, a priority business line, by managing the implementation of multi-market and multi-disciplinary marketing projects.• Manage digital marketing campaigns and CRM workflows, ensuring data integrity and accessibility.• Manage the implementation of internal and external marketing and communications projects, ensuring accurate and on-time delivery in alignment with project objectives 2. Data Management and Governance: • Lead the integration and management of existing client lists and services provided and business development/pursuit data within the CRM.• Collaborate with service line leads and key stakeholders to promote accurate and timely data input and management, enhancing efficiency and effectiveness across business lines.• Develop and implement governance models and best practices for data management in the CRM, ensuring compliance with global standards. Manage platform access. 3. CRM Operationalization and Support: • Serve as the subject matter expert on CRM functionality, assisting team members through informal training and troubleshooting.• Liaise with IT and development teams to drive ongoing CRM functionality improvements, tracking and reporting on progress.• Coordinate ad hoc and scheduled updates on Key Performance Indicators (KPIs), ensuring accurate and timely reporting. 4. CRM Reporting: • Collaborate with leadership to develop and implement standardized reporting protocols and metrics, focusing on clients, services provided, and business development efforts, ensuring a cohesive and transparent overview of our global operations.• Design and maintain regular reports to measure the effectiveness of marketing and business development strategies, providing actionable insights to optimize our approach and enhance client engagement and satisfaction.• Spearhead the creation of dashboards and reports within the CRM to track key performance indicators (KPIs) related to client interactions, service delivery, and business growth, facilitating data-driven decision-making across the organization. Key Skills • Proven expertise in digital marketing, CRM tools, and website CMS management.• Strong ability to collaborate with senior and peer colleagues across disciplines and regions.• Experience in developing trackable workflows for efficient project coordination.• Excellent communication skills with an analytical mindset.• Proactive, deadline-driven, and able to work autonomously in a fast-paced environment. Team Overview The entire focus of our global team is to advise clients who occupy property, but who are not in the property business. We operate at a number of different levels, from being a full outsource of a company's real estate functions, to a coordinator of single or multiple service lines for occupier clients. Our teams operate around the world from three main hubs, in the UK, Hong Kong and the USA. Find out more about Savills offer Recruitment agencies Savills only pay agency fees where we have a signed agreement in place and that agency has been previously contacted and directed by a member of our recruitment team. We do not pay agency fees when speculative and unsolicited CVs are submitted to Savills or any of our employees other than via our careers website and through our recruitment process. If this is not adhered to, agency fees will not be paid.Submission of any unsolicited CVs or proposals to Savills will be deemed evidence of full and unlimited acceptance of this approach.
May 14, 2024
Full time
Role Overview We are seeking a dynamic Marketing, Data and CRM Project Manager to become a key member of our Global Occupier Services (GOS) team. This role is dedicated to managing internal and external marketing and communication projects as well as the development and ongoing maintenance of digital marketing and associated CRM infrastructure. As a pivotal figure on our team, you will spearhead the management and integration of client lists, track services provided and business development efforts, as well as accurately reflect this activity within our Salesforce CRM system. A key CRM management function is the ability to develop and manage workflow to promote data consistency and governance. Key Responsibilities 1. Global Marketing: • Support GOS, a priority business line, by managing the implementation of multi-market and multi-disciplinary marketing projects.• Manage digital marketing campaigns and CRM workflows, ensuring data integrity and accessibility.• Manage the implementation of internal and external marketing and communications projects, ensuring accurate and on-time delivery in alignment with project objectives 2. Data Management and Governance: • Lead the integration and management of existing client lists and services provided and business development/pursuit data within the CRM.• Collaborate with service line leads and key stakeholders to promote accurate and timely data input and management, enhancing efficiency and effectiveness across business lines.• Develop and implement governance models and best practices for data management in the CRM, ensuring compliance with global standards. Manage platform access. 3. CRM Operationalization and Support: • Serve as the subject matter expert on CRM functionality, assisting team members through informal training and troubleshooting.• Liaise with IT and development teams to drive ongoing CRM functionality improvements, tracking and reporting on progress.• Coordinate ad hoc and scheduled updates on Key Performance Indicators (KPIs), ensuring accurate and timely reporting. 4. CRM Reporting: • Collaborate with leadership to develop and implement standardized reporting protocols and metrics, focusing on clients, services provided, and business development efforts, ensuring a cohesive and transparent overview of our global operations.• Design and maintain regular reports to measure the effectiveness of marketing and business development strategies, providing actionable insights to optimize our approach and enhance client engagement and satisfaction.• Spearhead the creation of dashboards and reports within the CRM to track key performance indicators (KPIs) related to client interactions, service delivery, and business growth, facilitating data-driven decision-making across the organization. Key Skills • Proven expertise in digital marketing, CRM tools, and website CMS management.• Strong ability to collaborate with senior and peer colleagues across disciplines and regions.• Experience in developing trackable workflows for efficient project coordination.• Excellent communication skills with an analytical mindset.• Proactive, deadline-driven, and able to work autonomously in a fast-paced environment. Team Overview The entire focus of our global team is to advise clients who occupy property, but who are not in the property business. We operate at a number of different levels, from being a full outsource of a company's real estate functions, to a coordinator of single or multiple service lines for occupier clients. Our teams operate around the world from three main hubs, in the UK, Hong Kong and the USA. Find out more about Savills offer Recruitment agencies Savills only pay agency fees where we have a signed agreement in place and that agency has been previously contacted and directed by a member of our recruitment team. We do not pay agency fees when speculative and unsolicited CVs are submitted to Savills or any of our employees other than via our careers website and through our recruitment process. If this is not adhered to, agency fees will not be paid.Submission of any unsolicited CVs or proposals to Savills will be deemed evidence of full and unlimited acceptance of this approach.
Workplace Experience Manager page is loaded Workplace Experience Manager Apply locations London time type Full time posted on Posted 2 Days Ago job requisition id R-01840 What the hiring manager says We're looking for someone who is passionate about enhancing the workplace experience and has a keen eye for detail. If you're someone who enjoys bringing people together, implementing innovative solutions, and making a real impact on employee engagement and satisfaction, then this might be the perfect role for you. You'll be at the forefront of ensuring that our workplace is not just a physical space, but a thriving ecosystem where our employees can do their best work. You'll oversee everything from facilities management to colleague well-being and engagement initiatives, all with the goal of creating an environment that promotes productivity and collaboration. Fiona Happiness, Head of Workplace Services About the Team The Workplace Services Team provide a first-class workspace with the tech and tools to ensure a happy and healthy and safe environment for all colleagues to do their best work. We understand how a positive working space with all the necessary tools promotes wellbeing and motivation. By engaging with teams across the business and external partners, we are a team that meets the functional needs of our colleagues and continuously evolves to meet changing demands. About the Role Manage the workplace environment including H&S/Housekeeping checks, office supplies and delegating daily task lists to the onsite cleaner(s) and Workplace Coordinator Work closely with the Landlord's building team to ensure smooth running of the workspaces Conduct and organise H&S activities including risk assessments and on-going health and safety training Ensure business and legal compliance with policies and procedures at all times Provide highest level of service standards to colleagues and visitors Assist with and coordinate Service Desk tickets completing in a timely manner escalating where necessary Work alongside wider team to manage FM & tech requirements Set up meeting rooms/collaboration spaces as per requests Assist with onboarding/off boarding processes including weekly inductions, security pass set-up, replacement cards and locker assignment Manage and coordinate the purchase of office supplies, including stationary and kitchen items in line with storage Prioritise sustainable suppliers and processes for all Workplace activities Supervise and coordinate work of contractors to ensure minimum disruption to core activities Update PPM schedules ensuring an auditable set of building service maintenance records that meets legal requirements Coordinate the processes for organising maintenance and shutdowns ensuring any impact on GSMA activities are minimised Co-ordinate with respective landlords/property managing agents to ensure any maintenance required by the landlord is carried out in a timely fashion Liaise with building staff and external facilities/maintenance providers to obtains the correct RAM's and work permits documentation for all activities Maintain and update Workplace databases incl. preparation of access management data reports Coordinate off site storage activities Assist with post management, couriers and deliveries Collect and collate data including utilisation, access data, waste and energy use Assist with relocations and refurbishments; working closely with the respective Workplaces Services Business Partner and managers for the location Communicate regularly with colleagues on workplace changes and news, and produce/update relevant workplace signage and posters Regularly review workspace for improvements and make suggestions for changes to enhance colleagues' experience Work closely with wider team on projects to improve the workspace Provide assistance with company-wide events Use initiative to identify new and innovative solutions to team challenges Adhoc activities as required by Workplace Services Business Partner Travel to global offices as required About You You will have an IOSH qualification or be working towards a NEBOSH You will be Health, Safety, Wellbeing and Compliance conscious You will have demonstrable experience of working alongside a team to improve workplace processes and experience You are hands on and take a proactive and flexible approach to work and be comfortable with a dynamic environment with constantly changing priorities You are a great communicator, capable of maintaining and building strong relationships You show up with curiosity, and have a track record of creative problem solving to get things done at pace You have awareness and knowledge of H&S legislation and latest workplace trends You are IT confident with a high level of literacy You are a Sustainability Champion! Contract type Regular Worker type Employee What We Offer Working at the GSMA offers you unparalleled access to the mobile industry. We offer a chance to truly shape the direction of mobile, whatever your role. By joining the GSMA, you will be exposed to a fast-paced rapidly evolving environment, working on global solutions, genuinely fascinating and industry-changing projects and a stimulating and dynamic environment designed to enable you to flourish. In addition to architect-designed offices and competitive compensation, our benefits include fantastic learning & development opportunities, generous holiday allowances, four additional days off for professional development and many others. To learn more about the GSMA, visit our career site , our LinkedIn page and our Twitter page. Being You at the GSMA We are one of the most diverse companies you will ever come across, we care deeply about equality and inclusivity and aspire to be the best at it. Your well-being and work/life balance is important so if you prefer to work flexi-time or a day from home, just ask. We're keen to ensure everyone is equal, represented and connected so we particularly encourage applications from all demographics. The success of the GSMA year on year will continue to be contributed by people from all walks of life. GSMA Values Our values not only drive our culture - they shape how we work and interact inside and outside our global organisation. Passionately driven We approach everything we do with unparalleled capability, tenacity and commitment, knowing that the challenging scale, pace and complexity of our work is what leads to its world-changing impact. Insightful leaders We continually develop and engage our expertise, insight and creativity so that we're always ready to respond to the changing landscape with authority, agility and nuance. Stronger together We lean on each other so the industry can lean on us, embracing our diversity by actively seeking out perspectives and skill sets beyond our own, fuelling each other's successes and constantly asking how we can help. Underpinning our values is our collective mindset to show up purposefully as good human beings every day, in every situation. When we're at our best - we are collaborative, considerate and compassionate to others, and we create a safe space for one another to thrive, assuming positive intent in our colleagues. And if we aren't at our best and the pressure is on - we feel free to be ourselves but still remain curious, lean into the tough stuff and we are always respectful to others and accountable for the part we play. About Us If you're currently an employee at GSMA, please apply internally using the GSMAHub by clicking on 'Jobs Hub' in your main Dashboard. About the GSMA The GSMA is a global organisation unifying the mobile ecosystem to discover, develop and deliver innovation foundational to positive business environments and societal change. Our vision is to unlock the full power of connectivity so that people, industry, and society thrive. Representing mobile operators and organisations across the mobile ecosystem and adjacent industries, the GSMA delivers for its members across three broad pillars: Industry Services and Solutions, Connectivity for Good, and Outreach. Connectivity for Good engages members, governments and civil society, to advance positive policy and spectrum outcomes, facilitate digital innovation to reduce inequalities in our world, and tackle todays' biggest societal challenges such as digital inclusion, climate change and sustainability. Industry Services and Solutions underpins the technology and interoperability that make mobile work. Via our projects, working groups and promotional activities we facilitate the industry's focus on areas such as 5G, Mobile IoT, fraud and security. And our technical services offer tools, data and resources to enable even more efficient and robust mobile experiences for users. Outreach provides the world's largest platform, convening and informing the mobile ecosystem, at MWC Barcelona, Shanghai, Los Angeles and the M360 series, and through Mobile World Live and GSMA Intelligence with breaking news, insights and expert analysis. We invite you to find out more at .
May 14, 2024
Full time
Workplace Experience Manager page is loaded Workplace Experience Manager Apply locations London time type Full time posted on Posted 2 Days Ago job requisition id R-01840 What the hiring manager says We're looking for someone who is passionate about enhancing the workplace experience and has a keen eye for detail. If you're someone who enjoys bringing people together, implementing innovative solutions, and making a real impact on employee engagement and satisfaction, then this might be the perfect role for you. You'll be at the forefront of ensuring that our workplace is not just a physical space, but a thriving ecosystem where our employees can do their best work. You'll oversee everything from facilities management to colleague well-being and engagement initiatives, all with the goal of creating an environment that promotes productivity and collaboration. Fiona Happiness, Head of Workplace Services About the Team The Workplace Services Team provide a first-class workspace with the tech and tools to ensure a happy and healthy and safe environment for all colleagues to do their best work. We understand how a positive working space with all the necessary tools promotes wellbeing and motivation. By engaging with teams across the business and external partners, we are a team that meets the functional needs of our colleagues and continuously evolves to meet changing demands. About the Role Manage the workplace environment including H&S/Housekeeping checks, office supplies and delegating daily task lists to the onsite cleaner(s) and Workplace Coordinator Work closely with the Landlord's building team to ensure smooth running of the workspaces Conduct and organise H&S activities including risk assessments and on-going health and safety training Ensure business and legal compliance with policies and procedures at all times Provide highest level of service standards to colleagues and visitors Assist with and coordinate Service Desk tickets completing in a timely manner escalating where necessary Work alongside wider team to manage FM & tech requirements Set up meeting rooms/collaboration spaces as per requests Assist with onboarding/off boarding processes including weekly inductions, security pass set-up, replacement cards and locker assignment Manage and coordinate the purchase of office supplies, including stationary and kitchen items in line with storage Prioritise sustainable suppliers and processes for all Workplace activities Supervise and coordinate work of contractors to ensure minimum disruption to core activities Update PPM schedules ensuring an auditable set of building service maintenance records that meets legal requirements Coordinate the processes for organising maintenance and shutdowns ensuring any impact on GSMA activities are minimised Co-ordinate with respective landlords/property managing agents to ensure any maintenance required by the landlord is carried out in a timely fashion Liaise with building staff and external facilities/maintenance providers to obtains the correct RAM's and work permits documentation for all activities Maintain and update Workplace databases incl. preparation of access management data reports Coordinate off site storage activities Assist with post management, couriers and deliveries Collect and collate data including utilisation, access data, waste and energy use Assist with relocations and refurbishments; working closely with the respective Workplaces Services Business Partner and managers for the location Communicate regularly with colleagues on workplace changes and news, and produce/update relevant workplace signage and posters Regularly review workspace for improvements and make suggestions for changes to enhance colleagues' experience Work closely with wider team on projects to improve the workspace Provide assistance with company-wide events Use initiative to identify new and innovative solutions to team challenges Adhoc activities as required by Workplace Services Business Partner Travel to global offices as required About You You will have an IOSH qualification or be working towards a NEBOSH You will be Health, Safety, Wellbeing and Compliance conscious You will have demonstrable experience of working alongside a team to improve workplace processes and experience You are hands on and take a proactive and flexible approach to work and be comfortable with a dynamic environment with constantly changing priorities You are a great communicator, capable of maintaining and building strong relationships You show up with curiosity, and have a track record of creative problem solving to get things done at pace You have awareness and knowledge of H&S legislation and latest workplace trends You are IT confident with a high level of literacy You are a Sustainability Champion! Contract type Regular Worker type Employee What We Offer Working at the GSMA offers you unparalleled access to the mobile industry. We offer a chance to truly shape the direction of mobile, whatever your role. By joining the GSMA, you will be exposed to a fast-paced rapidly evolving environment, working on global solutions, genuinely fascinating and industry-changing projects and a stimulating and dynamic environment designed to enable you to flourish. In addition to architect-designed offices and competitive compensation, our benefits include fantastic learning & development opportunities, generous holiday allowances, four additional days off for professional development and many others. To learn more about the GSMA, visit our career site , our LinkedIn page and our Twitter page. Being You at the GSMA We are one of the most diverse companies you will ever come across, we care deeply about equality and inclusivity and aspire to be the best at it. Your well-being and work/life balance is important so if you prefer to work flexi-time or a day from home, just ask. We're keen to ensure everyone is equal, represented and connected so we particularly encourage applications from all demographics. The success of the GSMA year on year will continue to be contributed by people from all walks of life. GSMA Values Our values not only drive our culture - they shape how we work and interact inside and outside our global organisation. Passionately driven We approach everything we do with unparalleled capability, tenacity and commitment, knowing that the challenging scale, pace and complexity of our work is what leads to its world-changing impact. Insightful leaders We continually develop and engage our expertise, insight and creativity so that we're always ready to respond to the changing landscape with authority, agility and nuance. Stronger together We lean on each other so the industry can lean on us, embracing our diversity by actively seeking out perspectives and skill sets beyond our own, fuelling each other's successes and constantly asking how we can help. Underpinning our values is our collective mindset to show up purposefully as good human beings every day, in every situation. When we're at our best - we are collaborative, considerate and compassionate to others, and we create a safe space for one another to thrive, assuming positive intent in our colleagues. And if we aren't at our best and the pressure is on - we feel free to be ourselves but still remain curious, lean into the tough stuff and we are always respectful to others and accountable for the part we play. About Us If you're currently an employee at GSMA, please apply internally using the GSMAHub by clicking on 'Jobs Hub' in your main Dashboard. About the GSMA The GSMA is a global organisation unifying the mobile ecosystem to discover, develop and deliver innovation foundational to positive business environments and societal change. Our vision is to unlock the full power of connectivity so that people, industry, and society thrive. Representing mobile operators and organisations across the mobile ecosystem and adjacent industries, the GSMA delivers for its members across three broad pillars: Industry Services and Solutions, Connectivity for Good, and Outreach. Connectivity for Good engages members, governments and civil society, to advance positive policy and spectrum outcomes, facilitate digital innovation to reduce inequalities in our world, and tackle todays' biggest societal challenges such as digital inclusion, climate change and sustainability. Industry Services and Solutions underpins the technology and interoperability that make mobile work. Via our projects, working groups and promotional activities we facilitate the industry's focus on areas such as 5G, Mobile IoT, fraud and security. And our technical services offer tools, data and resources to enable even more efficient and robust mobile experiences for users. Outreach provides the world's largest platform, convening and informing the mobile ecosystem, at MWC Barcelona, Shanghai, Los Angeles and the M360 series, and through Mobile World Live and GSMA Intelligence with breaking news, insights and expert analysis. We invite you to find out more at .
Role Overview We are looking for an experienced Lettings Coordinator to join our vibrant Lettings team based in our Mayfair office Our Lettings Coordinators are key members of our front office teams and ensure that our Landlords and Tenants get the very best customer service from start to finish. This is fantastic chance for you to get an unparalleled insight into our business and industry, with plenty of ongoing training and learning opportunities to keep you up to date on changing legislation and process. We are looking for an enthusiastic individual who pays attention to detail and who can work effectively on their own and within a team. We want those with a can-do approach and someone who isn't afraid to get involved in lots of different projects. This role has a competitive package and Savills offer a great induction programme as well as ongoing support and training throughout your career. Key Responsibilities Our well thought-out processes are crucial to ensuring the very highest standards of Customer Service. As one of our Lettings Coordinators, you will be responsible for several key areas;Compliance• Sending out paperwork to landlords and ensuring the property is compliant before marketing• Creating and updating property details on our system• Staying up to date with the latest industry legislation and Anti Money Laundering procedures• Keeping in contact with our centralised deal progression and property management teams to ensure we have all documents in place before a move in• Preparing for office audits (Internal and External)Marketing• Preparing Market Appraisal packs and send out letters from your Head of Lettings• Booking in "Pitch" appointments with Landlord and Head of Lettings• Booking Photography, Floorplans and EPCs through our preferred suppliers and upload these on to the system and website• Creating office marketing materials - eye catching brochures for our negotiators to take out on viewings• Arranging for re-evaluation by Head of Lettings of any relet properties and preparing the necessary documents for remarketingCorrespondence and Personal Assistant Duties• Diary management for Head of Lettings• Organising meetings, setting up calls and booking meeting rooms• Recording and submitting expense claims• Handling incoming phone calls for the team with the highest level of professionalism• Providing feedback to Landlords, Tenants and Applicants following viewings• Applicant and client care in line with company procedures• Managing incoming invoices and arranging for paymentEnquiries & Viewings• Diary management for Head of Lettings• Organising meetings, setting up calls and booking meeting rooms• Recording and submitting expense claims• Handling incoming phone calls for the team with the highest level of professionalism• Providing feedback to Landlords, Tenants and Applicants following viewings• Applicant and client care in line with company procedures• Managing incoming invoices and arranging for payment Key Skills You will receive comprehensive training on your role, but ideally we are looking for someone with: Minimum 1 years prior experience within an administrative role Excellent IT skills, including Microsoft Office etc Ability to multi-task Excellent written and communication skills Strong customer focus, high accuracy and good attention. Excellent organisational and prioritisation skills Ability to work effectively in a fast paced environment individually and as part of a team Excellent telephone manner Confident in dealing with clients and customers face to face and over the phone Enthusiasm to do a good job Ideally previous experience in a busy lettings, agency or sales admin environment Find out more about Savills offer Recruitment agencies Savills only pay agency fees where we have a signed agreement in place and that agency has been previously contacted and directed by a member of our recruitment team. We do not pay agency fees when speculative and unsolicited CVs are submitted to Savills or any of our employees other than via our careers website and through our recruitment process. If this is not adhered to, agency fees will not be paid.Submission of any unsolicited CVs or proposals to Savills will be deemed evidence of full and unlimited acceptance of this approach.
May 13, 2024
Full time
Role Overview We are looking for an experienced Lettings Coordinator to join our vibrant Lettings team based in our Mayfair office Our Lettings Coordinators are key members of our front office teams and ensure that our Landlords and Tenants get the very best customer service from start to finish. This is fantastic chance for you to get an unparalleled insight into our business and industry, with plenty of ongoing training and learning opportunities to keep you up to date on changing legislation and process. We are looking for an enthusiastic individual who pays attention to detail and who can work effectively on their own and within a team. We want those with a can-do approach and someone who isn't afraid to get involved in lots of different projects. This role has a competitive package and Savills offer a great induction programme as well as ongoing support and training throughout your career. Key Responsibilities Our well thought-out processes are crucial to ensuring the very highest standards of Customer Service. As one of our Lettings Coordinators, you will be responsible for several key areas;Compliance• Sending out paperwork to landlords and ensuring the property is compliant before marketing• Creating and updating property details on our system• Staying up to date with the latest industry legislation and Anti Money Laundering procedures• Keeping in contact with our centralised deal progression and property management teams to ensure we have all documents in place before a move in• Preparing for office audits (Internal and External)Marketing• Preparing Market Appraisal packs and send out letters from your Head of Lettings• Booking in "Pitch" appointments with Landlord and Head of Lettings• Booking Photography, Floorplans and EPCs through our preferred suppliers and upload these on to the system and website• Creating office marketing materials - eye catching brochures for our negotiators to take out on viewings• Arranging for re-evaluation by Head of Lettings of any relet properties and preparing the necessary documents for remarketingCorrespondence and Personal Assistant Duties• Diary management for Head of Lettings• Organising meetings, setting up calls and booking meeting rooms• Recording and submitting expense claims• Handling incoming phone calls for the team with the highest level of professionalism• Providing feedback to Landlords, Tenants and Applicants following viewings• Applicant and client care in line with company procedures• Managing incoming invoices and arranging for paymentEnquiries & Viewings• Diary management for Head of Lettings• Organising meetings, setting up calls and booking meeting rooms• Recording and submitting expense claims• Handling incoming phone calls for the team with the highest level of professionalism• Providing feedback to Landlords, Tenants and Applicants following viewings• Applicant and client care in line with company procedures• Managing incoming invoices and arranging for payment Key Skills You will receive comprehensive training on your role, but ideally we are looking for someone with: Minimum 1 years prior experience within an administrative role Excellent IT skills, including Microsoft Office etc Ability to multi-task Excellent written and communication skills Strong customer focus, high accuracy and good attention. Excellent organisational and prioritisation skills Ability to work effectively in a fast paced environment individually and as part of a team Excellent telephone manner Confident in dealing with clients and customers face to face and over the phone Enthusiasm to do a good job Ideally previous experience in a busy lettings, agency or sales admin environment Find out more about Savills offer Recruitment agencies Savills only pay agency fees where we have a signed agreement in place and that agency has been previously contacted and directed by a member of our recruitment team. We do not pay agency fees when speculative and unsolicited CVs are submitted to Savills or any of our employees other than via our careers website and through our recruitment process. If this is not adhered to, agency fees will not be paid.Submission of any unsolicited CVs or proposals to Savills will be deemed evidence of full and unlimited acceptance of this approach.
My client are a leading fit out and refurbishment contractor delivering exceptional professional services to a number of leading clients across the UK. With a strong pipeline of diverse and exciting schemes, they are seeking an experienced and talented Health and Safety Manager to join their dynamic team. The Health and Safety Manager will oversee the implementation, management, and integration of Health and Safety Standards across the organisation. As the Health and Safety Manager, your responsibilities will include: Serving as the Health and Safety champion and coordinator, supporting the Project Manager in fulfilling Health and Safety obligations on site. Providing practical guidance, monitoring, and ensuring basic legal compliance. Collaborating with the Head of Health and Safety for necessary advice and support. Developing and maintaining site induction materials, monitoring their quality, and reviewing associated paperwork as needed. Conducting site inspections and documenting findings Coordinating with other managers for inspections and Targeted Risk Monitoring, ensuring findings are recorded and acted upon promptly. Ensuring necessary inspections align with the project's risk profile, covering areas like hoarding, lifting, fire safety, and statutory requirements. Taking immediate action to halt unsafe work practices and promptly reporting concerns to the Project Manager. Conducting accident, incident, and Near Miss investigations, completing all relevant paperwork. Apply: If you're interested in this opportunity, then please get in touch today with our Commercial Specialist Mark Harris, or apply with your CV. Building Careers UK specialises in Construction and Property recruitment and serves as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. By applying for this job, you accept the Terms and Conditions, Privacy Policy and Disclaimers which can be found on our website. We welcome applications from individuals of all backgrounds, experiences, and identities. Our recruitment process is designed to ensure equal opportunities for all candidates, regardless of age, gender, race, ethnicity, religion, disability, sexual orientation, or any other characteristic. INDCOM
May 13, 2024
Full time
My client are a leading fit out and refurbishment contractor delivering exceptional professional services to a number of leading clients across the UK. With a strong pipeline of diverse and exciting schemes, they are seeking an experienced and talented Health and Safety Manager to join their dynamic team. The Health and Safety Manager will oversee the implementation, management, and integration of Health and Safety Standards across the organisation. As the Health and Safety Manager, your responsibilities will include: Serving as the Health and Safety champion and coordinator, supporting the Project Manager in fulfilling Health and Safety obligations on site. Providing practical guidance, monitoring, and ensuring basic legal compliance. Collaborating with the Head of Health and Safety for necessary advice and support. Developing and maintaining site induction materials, monitoring their quality, and reviewing associated paperwork as needed. Conducting site inspections and documenting findings Coordinating with other managers for inspections and Targeted Risk Monitoring, ensuring findings are recorded and acted upon promptly. Ensuring necessary inspections align with the project's risk profile, covering areas like hoarding, lifting, fire safety, and statutory requirements. Taking immediate action to halt unsafe work practices and promptly reporting concerns to the Project Manager. Conducting accident, incident, and Near Miss investigations, completing all relevant paperwork. Apply: If you're interested in this opportunity, then please get in touch today with our Commercial Specialist Mark Harris, or apply with your CV. Building Careers UK specialises in Construction and Property recruitment and serves as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. By applying for this job, you accept the Terms and Conditions, Privacy Policy and Disclaimers which can be found on our website. We welcome applications from individuals of all backgrounds, experiences, and identities. Our recruitment process is designed to ensure equal opportunities for all candidates, regardless of age, gender, race, ethnicity, religion, disability, sexual orientation, or any other characteristic. INDCOM
Position: Property Manager Location: Home Based/Reading/Oxfordshire Working Hours: 09:00 - 17:30, Monday - Friday Salary: Competitive About Chaneys Chartered Surveyors: Established in 1959, Chaneys is a trusted property and asset management company serving the Thames Valley area for over 50 years. With a client-focused approach, professional expertise, and a Chartered status, we have earned a strong reputation. Our diverse clientele includes Management Companies, Resident Associations, Developers, and Landlords. Chaneys Chartered Surveyors is part of the Trinity Property Group, an Odevo Group Company. Benefits: The company offers various benefits, including: 24 days annual leave for work-life balance. Discounts on shopping and services through Perkbox. Employee Assistance Programme for confidential support. Hybrid and flexible work opportunities. Financial support for personal development. Opportunities for career growth. Recognition incentives. Cycle to Work scheme for a healthy lifestyle. Employee Referral Scheme for potential bonuses. Job Description: The Property Manager is responsible for the Day-to Day management of a portfolio of developments spanning from West Reading into Oxfordshire. Key responsibilities and tasks include: To oversee and support a team consisting of the Property Manager and Assistant Property Manager. To carryout development inspections as necessary to ensure Chaneys/Trinity Management responsibilities are met. To effectively manage the relationship with the customer. To liaise with the Accounts department to ensure accurate financial management of the development. Source, Appoint and Manage competent trade persons to undertake works across the portfolio. To ensure all works undertaken by contractors are of suitable quality and cost effective. To ensure all Health & Safety and Industry legislation is adhered to. To actively source new business opportunities. Manage developer clients to encourage New Business opportunities for Chaneys/Trinity. To build effective working relationships with in-house departments such as the Property Coordinators, Property Accountants etc. To ensure all monthly reporting is completed accurately and in a timely manner. To effectively manage ad-hoc projects (such as redecorations) as required. To attend head office on an ad hoc basis. Qualifications and Skills: Candidates for this position should have the following skills and qualifications: Some experience in a managerial position (desirable). At least 3 years' experience in the residential property management sector. MTPI qualified ideally (or willing to work towards) A proven track record in customer services with excellent communication skills and the ability to communicate well with individuals at all levels. A proven track record of budgeting and account management. Must have a full UK driving license. Must have negotiation skills. Must have intermediate computer skills in Microsoft packages. Previous experience of contract management. Client focussed, organised, self-motivated, with ability to use own initiative and work to tight deadlines. Attention to detail, whilst having the ability to keep perspective and make informed decisions. Application Process: All applicants must be eligible to live and work in the UK without restrictions, and documented evidence of eligibility will be required. For further information, or to explore more opportunities, you can visit Chaneys Chartered Surveyors on LinkedIn or our website. If you have questions or would like more details, you can contact our recruitment team at , quoting the reference number .
May 10, 2024
Full time
Position: Property Manager Location: Home Based/Reading/Oxfordshire Working Hours: 09:00 - 17:30, Monday - Friday Salary: Competitive About Chaneys Chartered Surveyors: Established in 1959, Chaneys is a trusted property and asset management company serving the Thames Valley area for over 50 years. With a client-focused approach, professional expertise, and a Chartered status, we have earned a strong reputation. Our diverse clientele includes Management Companies, Resident Associations, Developers, and Landlords. Chaneys Chartered Surveyors is part of the Trinity Property Group, an Odevo Group Company. Benefits: The company offers various benefits, including: 24 days annual leave for work-life balance. Discounts on shopping and services through Perkbox. Employee Assistance Programme for confidential support. Hybrid and flexible work opportunities. Financial support for personal development. Opportunities for career growth. Recognition incentives. Cycle to Work scheme for a healthy lifestyle. Employee Referral Scheme for potential bonuses. Job Description: The Property Manager is responsible for the Day-to Day management of a portfolio of developments spanning from West Reading into Oxfordshire. Key responsibilities and tasks include: To oversee and support a team consisting of the Property Manager and Assistant Property Manager. To carryout development inspections as necessary to ensure Chaneys/Trinity Management responsibilities are met. To effectively manage the relationship with the customer. To liaise with the Accounts department to ensure accurate financial management of the development. Source, Appoint and Manage competent trade persons to undertake works across the portfolio. To ensure all works undertaken by contractors are of suitable quality and cost effective. To ensure all Health & Safety and Industry legislation is adhered to. To actively source new business opportunities. Manage developer clients to encourage New Business opportunities for Chaneys/Trinity. To build effective working relationships with in-house departments such as the Property Coordinators, Property Accountants etc. To ensure all monthly reporting is completed accurately and in a timely manner. To effectively manage ad-hoc projects (such as redecorations) as required. To attend head office on an ad hoc basis. Qualifications and Skills: Candidates for this position should have the following skills and qualifications: Some experience in a managerial position (desirable). At least 3 years' experience in the residential property management sector. MTPI qualified ideally (or willing to work towards) A proven track record in customer services with excellent communication skills and the ability to communicate well with individuals at all levels. A proven track record of budgeting and account management. Must have a full UK driving license. Must have negotiation skills. Must have intermediate computer skills in Microsoft packages. Previous experience of contract management. Client focussed, organised, self-motivated, with ability to use own initiative and work to tight deadlines. Attention to detail, whilst having the ability to keep perspective and make informed decisions. Application Process: All applicants must be eligible to live and work in the UK without restrictions, and documented evidence of eligibility will be required. For further information, or to explore more opportunities, you can visit Chaneys Chartered Surveyors on LinkedIn or our website. If you have questions or would like more details, you can contact our recruitment team at , quoting the reference number .
Maintenance Helpdesk Coordinator- CAS 2 Contract: Part-time/Permanent Hours - 20hrs per week Salary: £12,324 per annum Location - Derby DE24 8AA Some organisations talk about making a difference. At Nacro, we do it every day. This takes vision and commitment, but it also takes people, like you, who are passionate about helping young people and adults to turn their lives around and bring about positive change. To attract and develop the best people in the sector, including people who have experienced some of the challenges facing the people we support, we ve created a culture and environment designed to bring out the best in everyone at Nacro. We have an exciting new opportunity to join the Maintenance Team in Derby to contribute to the delivery of efficient and effective repairs and maintenance service across Nacro owned, leased and managed property portfolio in line with agreed standards, statutory requirements and key performance indicators. Who are we looking for? We are looking for a motivated individual with previous knowledge of compliance and property management. You will be a great communicator by phone and email, with excellent time-management skills. You will have previous experience as an administrator, preferably within property-related services. Duties and responsibilities include, but are not limited to: Resolve repair requests from Nacro staff and service users and order the work to be carried out by either approved contractors or partner agencies as appropriate. Monitor progress in the completion of repair and maintenance work and liaise with contractors and partner agencies to minimise any delays and ensure targets and KPI s are met. Collate and analyse information/data in order to produce reports on repairs and maintenance performance as required. Establish and maintain administrative systems and processes to facilitate the effective implementation of repair and maintenance programmes. Provide administrative support, including typing of technical specifications and minute taking, where required. Liaise effectively with project-based staff, contractors and partner agencies to provide an efficient and effective repairs and maintenance service in line with targets and KPI s. For information about Nacro's benefits, please click here. Please apply online.
May 08, 2024
Full time
Maintenance Helpdesk Coordinator- CAS 2 Contract: Part-time/Permanent Hours - 20hrs per week Salary: £12,324 per annum Location - Derby DE24 8AA Some organisations talk about making a difference. At Nacro, we do it every day. This takes vision and commitment, but it also takes people, like you, who are passionate about helping young people and adults to turn their lives around and bring about positive change. To attract and develop the best people in the sector, including people who have experienced some of the challenges facing the people we support, we ve created a culture and environment designed to bring out the best in everyone at Nacro. We have an exciting new opportunity to join the Maintenance Team in Derby to contribute to the delivery of efficient and effective repairs and maintenance service across Nacro owned, leased and managed property portfolio in line with agreed standards, statutory requirements and key performance indicators. Who are we looking for? We are looking for a motivated individual with previous knowledge of compliance and property management. You will be a great communicator by phone and email, with excellent time-management skills. You will have previous experience as an administrator, preferably within property-related services. Duties and responsibilities include, but are not limited to: Resolve repair requests from Nacro staff and service users and order the work to be carried out by either approved contractors or partner agencies as appropriate. Monitor progress in the completion of repair and maintenance work and liaise with contractors and partner agencies to minimise any delays and ensure targets and KPI s are met. Collate and analyse information/data in order to produce reports on repairs and maintenance performance as required. Establish and maintain administrative systems and processes to facilitate the effective implementation of repair and maintenance programmes. Provide administrative support, including typing of technical specifications and minute taking, where required. Liaise effectively with project-based staff, contractors and partner agencies to provide an efficient and effective repairs and maintenance service in line with targets and KPI s. For information about Nacro's benefits, please click here. Please apply online.
Office Angels are currently recruiting for a Project Coordinator for our client based in Reading . Role: Project Coordinator Location: Reading (Hybrid, upon completion of probationary period) Salary: £25,000 per annum Hybrid working after successful completion of probation Workplace nursery scheme Company pension scheme Cycle to work scheme Perkbox Funded work socials Free eye tests Discounted gym membership A range of insurances Duties include but are not limited to: Administrative support for multiple teams using in-house databases Ensuring client projects are compliant with the clients and government rules and legislation First class customer service both to colleagues and external clients Providing front of house services such as telephone, door answering and meeting & greeting visitors Arranging meetings including booking and setting up meeting rooms and proficiency with Zoom/Microsoft Teams Producing report appendices & ensuring report formatting is completed to a high level Adherence to company processes and willingness to suggest improvement The ideal candidate will have/be: A can-do attitude with the ability to manage your own workload Strong attention to detail Ability to take ownership of allocated tasks Outstanding communication and interpersonal abilities at all levels Good knowledge of MS Office packages Administrative experience with property administrative experience desirable but not essential Flexible approach within the team If you are interested in this position, please send your CV to Morgan at or alternatively please apply online. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
May 08, 2024
Full time
Office Angels are currently recruiting for a Project Coordinator for our client based in Reading . Role: Project Coordinator Location: Reading (Hybrid, upon completion of probationary period) Salary: £25,000 per annum Hybrid working after successful completion of probation Workplace nursery scheme Company pension scheme Cycle to work scheme Perkbox Funded work socials Free eye tests Discounted gym membership A range of insurances Duties include but are not limited to: Administrative support for multiple teams using in-house databases Ensuring client projects are compliant with the clients and government rules and legislation First class customer service both to colleagues and external clients Providing front of house services such as telephone, door answering and meeting & greeting visitors Arranging meetings including booking and setting up meeting rooms and proficiency with Zoom/Microsoft Teams Producing report appendices & ensuring report formatting is completed to a high level Adherence to company processes and willingness to suggest improvement The ideal candidate will have/be: A can-do attitude with the ability to manage your own workload Strong attention to detail Ability to take ownership of allocated tasks Outstanding communication and interpersonal abilities at all levels Good knowledge of MS Office packages Administrative experience with property administrative experience desirable but not essential Flexible approach within the team If you are interested in this position, please send your CV to Morgan at or alternatively please apply online. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Role Overview We are looking for an experienced Lettings Coordinator to join our vibrant Lettings teams based on a dual office basis in our Esher and Weybridge offices. Our Lettings Coordinators are key members of our front office teams and ensure that our Landlords and Tenants get the very best customer service from start to finish. This is a fantastic chance for you to get an unparalleled insight into our business and industry, with plenty of ongoing training and learning opportunities to keep you up to date on changing legislation and process. We are looking for an enthusiastic individual who pays attention to detail and who can work effectively on their own and within a team. We want those with a can-do approach and someone who isn't afraid to get involved in lots of different projects. This role has a competitive package and Savills offer a great induction programme as well as ongoing support and training throughout your career. Key Responsibilities Our well thought-out processes are crucial to ensuring the very highest standards of Customer Service. As one of our Lettings Coordinators, you will be responsible for several key areas;Compliance• Sending out paperwork to landlords and ensuring the property is compliant before marketing• Creating and updating property details on our system• Staying up to date with the latest industry legislation and Anti Money Laundering procedures• Keeping in contact with our centralised deal progression and property management teams to ensure we have all documents in place before a move in• Preparing for office audits (Internal and External)Marketing• Preparing Market Appraisal packs and send out letters from your Head of Lettings• Booking in "Pitch" appointments with Landlord and Head of Lettings• Booking Photography, Floorplans and EPCs through our preferred suppliers and upload these on to the system and website• Creating office marketing materials - eye catching brochures for our negotiators to take out on viewings• Arranging for re-evaluation by Head of Lettings of any relet properties and preparing the necessary documents for remarketingCorrespondence and Personal Assistant Duties• Diary management for Head of Lettings• Organising meetings, setting up calls and booking meeting rooms• Recording and submitting expense claims• Handling incoming phone calls for the team with the highest level of professionalism• Providing feedback to Landlords, Tenants and Applicants following viewings• Applicant and client care in line with company procedures• Managing incoming invoices and arranging for paymentEnquiries & Viewings• Diary management for Head of Lettings• Organising meetings, setting up calls and booking meeting rooms• Recording and submitting expense claims• Handling incoming phone calls for the team with the highest level of professionalism• Providing feedback to Landlords, Tenants and Applicants following viewings• Applicant and client care in line with company procedures• Managing incoming invoices and arranging for payment Key Skills You will receive comprehensive training on your role, but ideally we are looking for someone with: Minimum 1 years prior experience within an administrative role Excellent IT skills, including Microsoft Office etc Ability to multi-task Excellent written and communication skills Strong customer focus, high accuracy and good attention. Excellent organisational and prioritisation skills Ability to work effectively in a fast paced environment individually and as part of a team Excellent telephone manner Confident in dealing with clients and customers face to face and over the phone Enthusiasm to do a good job Ideally previous experience in a busy lettings, agency or sales admin environment Team Overview Our Weybridge team comprises one Head of Department, one Negotiator, one Lettings Coordinator and one Prime Property Manager, the office also houses our Residential Sales Team. Our Esher team includes two Negotiators, a Prime Property Manager and our Head of Department. In addition, we work closely with our local branches in Elmbridge and surrounding area and have a fantastic relationship with our lettings head office teams, including Tenancy Progression, Renewals, Property Management, Client Accounts and our Hive Client Services department. Find out more about Savills offer Recruitment agencies Savills only pay agency fees where we have a signed agreement in place and that agency has been previously contacted and directed by a member of our recruitment team. We do not pay agency fees when speculative and unsolicited CVs are submitted to Savills or any of our employees other than via our careers website and through our recruitment process. If this is not adhered to, agency fees will not be paid.Submission of any unsolicited CVs or proposals to Savills will be deemed evidence of full and unlimited acceptance of this approach.
May 08, 2024
Full time
Role Overview We are looking for an experienced Lettings Coordinator to join our vibrant Lettings teams based on a dual office basis in our Esher and Weybridge offices. Our Lettings Coordinators are key members of our front office teams and ensure that our Landlords and Tenants get the very best customer service from start to finish. This is a fantastic chance for you to get an unparalleled insight into our business and industry, with plenty of ongoing training and learning opportunities to keep you up to date on changing legislation and process. We are looking for an enthusiastic individual who pays attention to detail and who can work effectively on their own and within a team. We want those with a can-do approach and someone who isn't afraid to get involved in lots of different projects. This role has a competitive package and Savills offer a great induction programme as well as ongoing support and training throughout your career. Key Responsibilities Our well thought-out processes are crucial to ensuring the very highest standards of Customer Service. As one of our Lettings Coordinators, you will be responsible for several key areas;Compliance• Sending out paperwork to landlords and ensuring the property is compliant before marketing• Creating and updating property details on our system• Staying up to date with the latest industry legislation and Anti Money Laundering procedures• Keeping in contact with our centralised deal progression and property management teams to ensure we have all documents in place before a move in• Preparing for office audits (Internal and External)Marketing• Preparing Market Appraisal packs and send out letters from your Head of Lettings• Booking in "Pitch" appointments with Landlord and Head of Lettings• Booking Photography, Floorplans and EPCs through our preferred suppliers and upload these on to the system and website• Creating office marketing materials - eye catching brochures for our negotiators to take out on viewings• Arranging for re-evaluation by Head of Lettings of any relet properties and preparing the necessary documents for remarketingCorrespondence and Personal Assistant Duties• Diary management for Head of Lettings• Organising meetings, setting up calls and booking meeting rooms• Recording and submitting expense claims• Handling incoming phone calls for the team with the highest level of professionalism• Providing feedback to Landlords, Tenants and Applicants following viewings• Applicant and client care in line with company procedures• Managing incoming invoices and arranging for paymentEnquiries & Viewings• Diary management for Head of Lettings• Organising meetings, setting up calls and booking meeting rooms• Recording and submitting expense claims• Handling incoming phone calls for the team with the highest level of professionalism• Providing feedback to Landlords, Tenants and Applicants following viewings• Applicant and client care in line with company procedures• Managing incoming invoices and arranging for payment Key Skills You will receive comprehensive training on your role, but ideally we are looking for someone with: Minimum 1 years prior experience within an administrative role Excellent IT skills, including Microsoft Office etc Ability to multi-task Excellent written and communication skills Strong customer focus, high accuracy and good attention. Excellent organisational and prioritisation skills Ability to work effectively in a fast paced environment individually and as part of a team Excellent telephone manner Confident in dealing with clients and customers face to face and over the phone Enthusiasm to do a good job Ideally previous experience in a busy lettings, agency or sales admin environment Team Overview Our Weybridge team comprises one Head of Department, one Negotiator, one Lettings Coordinator and one Prime Property Manager, the office also houses our Residential Sales Team. Our Esher team includes two Negotiators, a Prime Property Manager and our Head of Department. In addition, we work closely with our local branches in Elmbridge and surrounding area and have a fantastic relationship with our lettings head office teams, including Tenancy Progression, Renewals, Property Management, Client Accounts and our Hive Client Services department. Find out more about Savills offer Recruitment agencies Savills only pay agency fees where we have a signed agreement in place and that agency has been previously contacted and directed by a member of our recruitment team. We do not pay agency fees when speculative and unsolicited CVs are submitted to Savills or any of our employees other than via our careers website and through our recruitment process. If this is not adhered to, agency fees will not be paid.Submission of any unsolicited CVs or proposals to Savills will be deemed evidence of full and unlimited acceptance of this approach.
Job Title: Property Coordinator Location : North London Salary: £26,000 - £28,000 based on experience Job Type: Permanent, Full Time About Us: Assisted Homes provides a support service to single homeless adults who are vulnerable with support needs. This support includes accommodation, that is managed by us and therefore it is required that the properties within our portfolio are maintained to a good standard, always, therefore; it is essential that any repairs and maintenance requirements are addressed as soon as possible. Specifications: UK Driving License and own vehicle - preferred Dynamic individual with good communication skills Be organised and able to prioritise your work to meet specific deadlines Have good knowledge and understanding of systems such as Microsoft 365 includes Excel, Word, Outlook. Be willing to learn any new systems that the company have decided to implement that will make the output more efficient Pay attention to detail Be able to create systems and/or new procedures that will add to the efficiency to the Maintenance team Have good understanding of maintenance, repairs and property management Property management experience preferred or keen to learn and work towards ARLA qualification Have proficiency in letter writing, sending, and understanding protocol and regulations set by GDPR Be able to set up and maintain team calendars and make appointments using calendar invitations Be able to work on your own initiative and in a team, to attain joint goals Be willing to undertake administration tasks that are required by any team and or the Directors Proficient in collating factual and detailed information as and when required that may have a deadline Role: To work closely with the Head of Maintenance gaining knowledge and understanding of all the properties in our portfolio To maintain current recording systems and to create relevant new systems to ensure that property information is filed accurately and accessible at any time - this to include a filing system for landlord information, utility including water, gas, and electric information Work closely with the project team leader and head of property management to carry out tasks as and when required Responsible for house visits and property inspections as and when required To set up new files when properties are added to the portfolio To ensure that safety certificates including gas, electric and EPC certificates are filed appropriately and that a recording system is used to highlight renewal dates, ensuring that all certificates are always renewed and up to date To highlight and follow procedure of lease renewals To keep an updated list of contractors that we can call on to undertake repairs and maintenance as and when required Ensure that maintenance and repairs required are reported and recorded accurately and prioritised in order of urgency To ensure that any repairs and maintenance are completed within the scheduled time To ensure that all relevant staff are notified of the completion of repairs To ensure that all staff or clients are made aware of any works to be carried out and when To liaise with Landlords, engineers, and other workmen accordingly, to ensure that the repairs required are dealt with appropriately To undertake, together with the welfare and security coordinator, room, and house inspections twice a month reporting back any concerns or breaches to the Support Manager To purchase order furniture required for new properties and any replacement furniture by raising a purchase order, that will be authorised by the Managing Director To ensure that keys are replaced and or copies made as and when necessary To conduct quarterly house inspections, inspect properties to ensure that the properties are kept to a high standard reporting back to the head of department any concerns - Head of department will create reports from feedback from your visits To undertake any other tasks that ensures the smooth running of the property department Handle all administrative tasks that are required by the department On occasion you may need to stay longer than the contracted hours to complete a task that is on a deadline. Flexitime can be offered; but must be pre-authorised Please click the APPLY button to submit your CV for this role. Candidates with the relevant experience or job titles of: Property Maintenance, Property Manager, Tenancy, Property Director and Senior Property Manager may also be considered for this role.
May 08, 2024
Full time
Job Title: Property Coordinator Location : North London Salary: £26,000 - £28,000 based on experience Job Type: Permanent, Full Time About Us: Assisted Homes provides a support service to single homeless adults who are vulnerable with support needs. This support includes accommodation, that is managed by us and therefore it is required that the properties within our portfolio are maintained to a good standard, always, therefore; it is essential that any repairs and maintenance requirements are addressed as soon as possible. Specifications: UK Driving License and own vehicle - preferred Dynamic individual with good communication skills Be organised and able to prioritise your work to meet specific deadlines Have good knowledge and understanding of systems such as Microsoft 365 includes Excel, Word, Outlook. Be willing to learn any new systems that the company have decided to implement that will make the output more efficient Pay attention to detail Be able to create systems and/or new procedures that will add to the efficiency to the Maintenance team Have good understanding of maintenance, repairs and property management Property management experience preferred or keen to learn and work towards ARLA qualification Have proficiency in letter writing, sending, and understanding protocol and regulations set by GDPR Be able to set up and maintain team calendars and make appointments using calendar invitations Be able to work on your own initiative and in a team, to attain joint goals Be willing to undertake administration tasks that are required by any team and or the Directors Proficient in collating factual and detailed information as and when required that may have a deadline Role: To work closely with the Head of Maintenance gaining knowledge and understanding of all the properties in our portfolio To maintain current recording systems and to create relevant new systems to ensure that property information is filed accurately and accessible at any time - this to include a filing system for landlord information, utility including water, gas, and electric information Work closely with the project team leader and head of property management to carry out tasks as and when required Responsible for house visits and property inspections as and when required To set up new files when properties are added to the portfolio To ensure that safety certificates including gas, electric and EPC certificates are filed appropriately and that a recording system is used to highlight renewal dates, ensuring that all certificates are always renewed and up to date To highlight and follow procedure of lease renewals To keep an updated list of contractors that we can call on to undertake repairs and maintenance as and when required Ensure that maintenance and repairs required are reported and recorded accurately and prioritised in order of urgency To ensure that any repairs and maintenance are completed within the scheduled time To ensure that all relevant staff are notified of the completion of repairs To ensure that all staff or clients are made aware of any works to be carried out and when To liaise with Landlords, engineers, and other workmen accordingly, to ensure that the repairs required are dealt with appropriately To undertake, together with the welfare and security coordinator, room, and house inspections twice a month reporting back any concerns or breaches to the Support Manager To purchase order furniture required for new properties and any replacement furniture by raising a purchase order, that will be authorised by the Managing Director To ensure that keys are replaced and or copies made as and when necessary To conduct quarterly house inspections, inspect properties to ensure that the properties are kept to a high standard reporting back to the head of department any concerns - Head of department will create reports from feedback from your visits To undertake any other tasks that ensures the smooth running of the property department Handle all administrative tasks that are required by the department On occasion you may need to stay longer than the contracted hours to complete a task that is on a deadline. Flexitime can be offered; but must be pre-authorised Please click the APPLY button to submit your CV for this role. Candidates with the relevant experience or job titles of: Property Maintenance, Property Manager, Tenancy, Property Director and Senior Property Manager may also be considered for this role.
Senior Health and Safety Business Partner Kidderminster £45-49K + 5% car allowance + benefits Housing Association client have an opportunity for a Senior Health & Safety Business Partner to join their team, reporting to the Head of Safety and managing a Health & Safety Coordinator. This role will initially be office / site based and will move to a hybrid working model after 6 months. You will be responsible for: Development and maintenance of policies and procedures. Support the Head of Health and Safety in the delivery of company objectives. Line manage, mentor and develop the H&S Co-ordinator. Identify and share opportunities for continuous improvement. Engage, collaborate and consult with colleagues at all levels. Manage the health and safety management system. Undertake regular statistical analysis to measure safety performance. Investigate and report on accidents and incidents. The ideal candidate will have a background in the property sector with the ability to manage safety and compliance across a multi-site property portfolio. Projects include ongoing property management, refurbishment, and small construction projects, so a good understanding of construction safety and CDM is essential. You must hold a NEBOSH Certificate as a minimum, with a commitment to work towards the NEBOSH Diploma the client is willing to provide funding for this. We are looking for someone with excellent communication, organisation and engagement skills, with the ability to work with a range of stakeholders to deliver effective safety management and support. Want to find out more? Please contact me directly or make an application and I ll call you back to discuss. Bryan & Armstrong Ltd is a specialist Health & Safety recruiter, supplying Health & Safety professionals on an interim and permanent basis across the following disciplines: Health & Safety, Health, Safety & Environment, SHEQ, CDM, Fire, Environmental, Quality Management and Health, Safety, Environment & Quality Systems.
May 08, 2024
Full time
Senior Health and Safety Business Partner Kidderminster £45-49K + 5% car allowance + benefits Housing Association client have an opportunity for a Senior Health & Safety Business Partner to join their team, reporting to the Head of Safety and managing a Health & Safety Coordinator. This role will initially be office / site based and will move to a hybrid working model after 6 months. You will be responsible for: Development and maintenance of policies and procedures. Support the Head of Health and Safety in the delivery of company objectives. Line manage, mentor and develop the H&S Co-ordinator. Identify and share opportunities for continuous improvement. Engage, collaborate and consult with colleagues at all levels. Manage the health and safety management system. Undertake regular statistical analysis to measure safety performance. Investigate and report on accidents and incidents. The ideal candidate will have a background in the property sector with the ability to manage safety and compliance across a multi-site property portfolio. Projects include ongoing property management, refurbishment, and small construction projects, so a good understanding of construction safety and CDM is essential. You must hold a NEBOSH Certificate as a minimum, with a commitment to work towards the NEBOSH Diploma the client is willing to provide funding for this. We are looking for someone with excellent communication, organisation and engagement skills, with the ability to work with a range of stakeholders to deliver effective safety management and support. Want to find out more? Please contact me directly or make an application and I ll call you back to discuss. Bryan & Armstrong Ltd is a specialist Health & Safety recruiter, supplying Health & Safety professionals on an interim and permanent basis across the following disciplines: Health & Safety, Health, Safety & Environment, SHEQ, CDM, Fire, Environmental, Quality Management and Health, Safety, Environment & Quality Systems.
The Company: We are working with a leading retail organisation who are about to embark on a major rollout of projects across their estate. With more than 500 refits and 80 new sites planned, our client is transforming their estate and requires a Property Project Coordinator to assist the project team in efficient rollout of these projects. The Role: Supporting Project Managers and Senior Project Managers, the Property Project Coordinator will assist in the delivery of multiple projects ranging in value from 20k - 250k. The Property Project Coordinator will join a well-established project team in a national role covering the UK & Ireland. In this hybrid role you will be based from home with 1 day per week visiting our client's HQ in Warwickshire. The Person: To be successful in this role the Property Project Coordinator will; -Ideally have some experience in working on projects across the retail, hospitality or leisure sectors. -Be able to coordinate between team members, departments and external contractors to assist with the delivery of capex schemes and projects within the estate. Helping to provide a full project management service for all elements of the project. -Be able to manage your own workload but ready to ask colleagues for advice and or support when working in new areas. The Reward: On offer to the successful Property Project Coordinator is a base salary of up to 35,000 plus a company car (or car allowance of 6,000) and participation in the company bonus scheme. This is a well-know and secure retail organisation, there is a clear route for progression and development. Get in touch now to register your interest! Please contact Lucy Wynn: T: (phone number removed) GLEEBE At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
May 08, 2024
Full time
The Company: We are working with a leading retail organisation who are about to embark on a major rollout of projects across their estate. With more than 500 refits and 80 new sites planned, our client is transforming their estate and requires a Property Project Coordinator to assist the project team in efficient rollout of these projects. The Role: Supporting Project Managers and Senior Project Managers, the Property Project Coordinator will assist in the delivery of multiple projects ranging in value from 20k - 250k. The Property Project Coordinator will join a well-established project team in a national role covering the UK & Ireland. In this hybrid role you will be based from home with 1 day per week visiting our client's HQ in Warwickshire. The Person: To be successful in this role the Property Project Coordinator will; -Ideally have some experience in working on projects across the retail, hospitality or leisure sectors. -Be able to coordinate between team members, departments and external contractors to assist with the delivery of capex schemes and projects within the estate. Helping to provide a full project management service for all elements of the project. -Be able to manage your own workload but ready to ask colleagues for advice and or support when working in new areas. The Reward: On offer to the successful Property Project Coordinator is a base salary of up to 35,000 plus a company car (or car allowance of 6,000) and participation in the company bonus scheme. This is a well-know and secure retail organisation, there is a clear route for progression and development. Get in touch now to register your interest! Please contact Lucy Wynn: T: (phone number removed) GLEEBE At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
Job Title: Property Coordinator Location : North London Salary: £26,000 - £28,000 based on experience Job Type: Permanent, Full Time About Us: Assisted Homes provides a support service to single homeless adults who are vulnerable with support needs. This support includes accommodation, that is managed by us and therefore it is required that the properties within our portfolio are maintained to a good standard, always, therefore; it is essential that any repairs and maintenance requirements are addressed as soon as possible. Specifications: - UK Driving License and own vehicle preferred - Dynamic individual with good communication skills - Be organised and able to prioritise your work to meet specific deadlines - Have good knowledge and understanding of systems such as Microsoft 365 includes Excel, Word, Outlook. Be willing to learn any new systems that the company have decided to implement that will make the output more efficient - Pay attention to detail - Be able to create systems and/or new procedures that will add to the efficiency to the Maintenance team - Have good understanding of maintenance, repairs and property management - Property management experience preferred or keen to learn and work towards ARLA qualification - Have proficiency in letter writing, sending, and understanding protocol and regulations set by GDPR - Be able to set up and maintain team calendars and make appointments using calendar invitations - Be able to work on your own initiative and in a team, to attain joint goals - Be willing to undertake administration tasks that are required by any team and or the Directors - Proficient in collating factual and detailed information as and when required that may have a deadline Role: To work closely with the Head of Maintenance gaining knowledge and understanding of all the properties in our portfolio To maintain current recording systems and to create relevant new systems to ensure that property information is filed accurately and accessible at any time - this to include a filing system for landlord information, utility including water, gas, and electric information Work closely with the project team leader and head of property management to carry out tasks as and when required Responsible for house visits and property inspections as and when required To set up new files when properties are added to the portfolio To ensure that safety certificates including gas, electric and EPC certificates are filed appropriately and that a recording system is used to highlight renewal dates, ensuring that all certificates are always renewed and up to date To highlight and follow procedure of lease renewals To keep an updated list of contractors that we can call on to undertake repairs and maintenance as and when required Ensure that maintenance and repairs required are reported and recorded accurately and prioritised in order of urgency To ensure that any repairs and maintenance are completed within the scheduled time To ensure that all relevant staff are notified of the completion of repairs To ensure that all staff or clients are made aware of any works to be carried out and when To liaise with Landlords, engineers, and other workmen accordingly, to ensure that the repairs required are dealt with appropriately To undertake, together with the welfare and security coordinator, room, and house inspections twice a month reporting back any concerns or breaches to the Support Manager To purchase order furniture required for new properties and any replacement furniture by raising a purchase order, that will be authorised by the Managing Director To ensure that keys are replaced and or copies made as and when necessary To conduct quarterly house inspections, inspect properties to ensure that the properties are kept to a high standard reporting back to the head of department any concerns - Head of department will create reports from feedback from your visits To undertake any other tasks that ensures the smooth running of the property department Handle all administrative tasks that are required by the department On occasion you may need to stay longer than the contracted hours to complete a task that is on a deadline. Flexitime can be offered; but must be pre-authorised Please click the APPLY button to submit your CV for this role. Candidates with the relevant experience or job titles of: Property Maintenance, Property Manager, Tenancy, Property Director and Senior Property Manager may also be considered for this role.
May 08, 2024
Full time
Job Title: Property Coordinator Location : North London Salary: £26,000 - £28,000 based on experience Job Type: Permanent, Full Time About Us: Assisted Homes provides a support service to single homeless adults who are vulnerable with support needs. This support includes accommodation, that is managed by us and therefore it is required that the properties within our portfolio are maintained to a good standard, always, therefore; it is essential that any repairs and maintenance requirements are addressed as soon as possible. Specifications: - UK Driving License and own vehicle preferred - Dynamic individual with good communication skills - Be organised and able to prioritise your work to meet specific deadlines - Have good knowledge and understanding of systems such as Microsoft 365 includes Excel, Word, Outlook. Be willing to learn any new systems that the company have decided to implement that will make the output more efficient - Pay attention to detail - Be able to create systems and/or new procedures that will add to the efficiency to the Maintenance team - Have good understanding of maintenance, repairs and property management - Property management experience preferred or keen to learn and work towards ARLA qualification - Have proficiency in letter writing, sending, and understanding protocol and regulations set by GDPR - Be able to set up and maintain team calendars and make appointments using calendar invitations - Be able to work on your own initiative and in a team, to attain joint goals - Be willing to undertake administration tasks that are required by any team and or the Directors - Proficient in collating factual and detailed information as and when required that may have a deadline Role: To work closely with the Head of Maintenance gaining knowledge and understanding of all the properties in our portfolio To maintain current recording systems and to create relevant new systems to ensure that property information is filed accurately and accessible at any time - this to include a filing system for landlord information, utility including water, gas, and electric information Work closely with the project team leader and head of property management to carry out tasks as and when required Responsible for house visits and property inspections as and when required To set up new files when properties are added to the portfolio To ensure that safety certificates including gas, electric and EPC certificates are filed appropriately and that a recording system is used to highlight renewal dates, ensuring that all certificates are always renewed and up to date To highlight and follow procedure of lease renewals To keep an updated list of contractors that we can call on to undertake repairs and maintenance as and when required Ensure that maintenance and repairs required are reported and recorded accurately and prioritised in order of urgency To ensure that any repairs and maintenance are completed within the scheduled time To ensure that all relevant staff are notified of the completion of repairs To ensure that all staff or clients are made aware of any works to be carried out and when To liaise with Landlords, engineers, and other workmen accordingly, to ensure that the repairs required are dealt with appropriately To undertake, together with the welfare and security coordinator, room, and house inspections twice a month reporting back any concerns or breaches to the Support Manager To purchase order furniture required for new properties and any replacement furniture by raising a purchase order, that will be authorised by the Managing Director To ensure that keys are replaced and or copies made as and when necessary To conduct quarterly house inspections, inspect properties to ensure that the properties are kept to a high standard reporting back to the head of department any concerns - Head of department will create reports from feedback from your visits To undertake any other tasks that ensures the smooth running of the property department Handle all administrative tasks that are required by the department On occasion you may need to stay longer than the contracted hours to complete a task that is on a deadline. Flexitime can be offered; but must be pre-authorised Please click the APPLY button to submit your CV for this role. Candidates with the relevant experience or job titles of: Property Maintenance, Property Manager, Tenancy, Property Director and Senior Property Manager may also be considered for this role.
Strategic Business Coordinator - London (Hybrid) Our client, a family investment company, ventures into diverse sectors including real estate finance, property development, commercial real estate, securities investment, renewable energy, agriculture, media, and technology. We are seeking a Strategic Business Coordinator to support the Co-Founder across his extensive business and personal ventures, fostering growth and efficiency. About the Role: The Strategic Business Coordinator plays a pivotal role in supporting the operational and strategic initiatives across the Director's portfolio. We seek an individual who excels in a fast-paced environment, possesses keen attention to detail, and demonstrates proactive problem-solving skills. This role involves facilitating communication, managing projects, and coordinating day-to-day operations, contributing significantly to the success of the firm's diverse business interests. Responsibilities: Efficiently manage communication flows to ensure timely updates and coordinated responses for the Director. Organise and optimise the Directors schedule, including meetings, travel arrangements, and important events, to maximise strategic use of time. Assist in project management and coordination, ensuring alignment with overarching business goals and timely execution. Prepare and organise essential documents, presentations, and briefing materials for meetings and strategic discussions. Act as a liaison between the Director and key internal and external stakeholders, fostering robust and professional relationships. Facilitate the smooth operation of administrative and operational tasks, including financial oversight and document management. Support personal and family office tasks as needed, ensuring seamless integration of the Directors professional and personal life. Requirements: Entrepreneurial mindset, trustworthy, hardworking, self-starter, eager to learn about building a business, and willing to identify new business opportunities and potentially become a co-founder. Proven experience in business support, project coordination, or similar roles within a dynamic business environment. Exceptional organisational and prioritisation skills, with the ability to manage multiple tasks simultaneously. Strong communication and interpersonal skills, capable of effectively engaging with various stakeholders. Strategic thinking and problem-solving abilities, with a proactive approach to overcoming challenges. High level of discretion and professional integrity, adept at handling confidential information. Proficiency in Microsoft Office Suite and adaptability to new software and technologies. A background or strong interest in business, finance, real estate, or related fields. Basic coding skills (python, html, and javascript) and familiarity with Flask app development are advantageous but not essential. What's on Offer? A competitive salary of £40,000 per annum with a generous discretionary bonus. Opportunity to work closely with a highly successful entrepreneur. Vibrant, fast-paced work environment contributing directly to the success and growth of multiple businesses. Professional development opportunities and potential for career advancement within the group.
May 08, 2024
Full time
Strategic Business Coordinator - London (Hybrid) Our client, a family investment company, ventures into diverse sectors including real estate finance, property development, commercial real estate, securities investment, renewable energy, agriculture, media, and technology. We are seeking a Strategic Business Coordinator to support the Co-Founder across his extensive business and personal ventures, fostering growth and efficiency. About the Role: The Strategic Business Coordinator plays a pivotal role in supporting the operational and strategic initiatives across the Director's portfolio. We seek an individual who excels in a fast-paced environment, possesses keen attention to detail, and demonstrates proactive problem-solving skills. This role involves facilitating communication, managing projects, and coordinating day-to-day operations, contributing significantly to the success of the firm's diverse business interests. Responsibilities: Efficiently manage communication flows to ensure timely updates and coordinated responses for the Director. Organise and optimise the Directors schedule, including meetings, travel arrangements, and important events, to maximise strategic use of time. Assist in project management and coordination, ensuring alignment with overarching business goals and timely execution. Prepare and organise essential documents, presentations, and briefing materials for meetings and strategic discussions. Act as a liaison between the Director and key internal and external stakeholders, fostering robust and professional relationships. Facilitate the smooth operation of administrative and operational tasks, including financial oversight and document management. Support personal and family office tasks as needed, ensuring seamless integration of the Directors professional and personal life. Requirements: Entrepreneurial mindset, trustworthy, hardworking, self-starter, eager to learn about building a business, and willing to identify new business opportunities and potentially become a co-founder. Proven experience in business support, project coordination, or similar roles within a dynamic business environment. Exceptional organisational and prioritisation skills, with the ability to manage multiple tasks simultaneously. Strong communication and interpersonal skills, capable of effectively engaging with various stakeholders. Strategic thinking and problem-solving abilities, with a proactive approach to overcoming challenges. High level of discretion and professional integrity, adept at handling confidential information. Proficiency in Microsoft Office Suite and adaptability to new software and technologies. A background or strong interest in business, finance, real estate, or related fields. Basic coding skills (python, html, and javascript) and familiarity with Flask app development are advantageous but not essential. What's on Offer? A competitive salary of £40,000 per annum with a generous discretionary bonus. Opportunity to work closely with a highly successful entrepreneur. Vibrant, fast-paced work environment contributing directly to the success and growth of multiple businesses. Professional development opportunities and potential for career advancement within the group.
Role: Maintenance Helpdesk Supervisor - Property Location: Manchester Salary: 30,000 to 33,000 per anum / Potential for Hybrid working. We are recruiting for a Maintenance Helpdesk Supervisor to join a fast-growing, people focused and tech savvy Property Management Company. This exciting role will lead and manage the property maintenance team and liaise with contractors to ensure the smooth running of the maintenance department. People management experience is essential alongside experience of working in the Property Maintenance sector or a Facilities Management background. This is an exciting opportunity to join a fast growing and fresh thinking, tech savvy property company. Role Overview The Maintenance Helpdesk Supervisor is responsible for leading the helpdesk team to ensure the smooth running of the maintenance helpdesk. Day to day management of the Facilities Management helpdesk Coordinators Oversee and support on all maintenance and troubleshooting of all reactive tasks, logged via phone, email and portal. Use the PSL to identify and assign contractors and external vendors to maintenance jobs, while leading the team to ensure the monitoring of performance and quality of service. Undertake regular reviews of call stats, maintenance reporting and trends. Continuously review the current preferred supplier list and schedule of rates Work closely with the maintenance contractors to assist with any queries. Provide weekly and monthly updates on maintenance workflows to the Senior Facilities Manager & Director of Assets and Property Management Drive customer service excellence through communication with tenants. Complete ongoing training and upskilling of the helpdesk team. . Oversee wider business Facilities Management contracts including Laundry, Cleaning, Grounds maintenance. . Undertake Contractor Reviews with Compliance team and Senior FM Manager Management of insurance Claims Experience and Qualifications Experience of Managing a team is Essential. Experience of building strong working relationships with internal and external people / departments is required ie; tenants, contractors, colleagues (preferably in a facilities background) Technical facilities management knowledge within residential property or similar industry sector is highly desirable. Ability to effectively manage time and workload, successfully multitask and meet deadlines. Confident with IT systems, ability to effectively use Microsoft Excel and PowerPoint for data entry, produce reports and project work. Excellent written and oral communication skills Passionate about delivering excellent customer service. Company Benefits Opportunity to join an exciting growing property company with vast expansion plans. Potential for future career progression Enhanced Pension 25 days annual leave, plus UK bank holidays Private health cover Learning and Development Opportunities Employee wellness programmes Company Events Employee Assistance Programme APPLY NOW! Please note due to the number of applications we receive; we will only contact candidates that match the brief for this role. If you are not contacted, please take this as you have been unsuccessful on this occasion. Hesketh James Recruitment are the managing agent for this role on behalf of the client. In order to ensure your enquiry with regards to this position is dealt with quickly, please send in an up-to-date copy of your Curriculum Vitae in a Word Document format.
May 08, 2024
Full time
Role: Maintenance Helpdesk Supervisor - Property Location: Manchester Salary: 30,000 to 33,000 per anum / Potential for Hybrid working. We are recruiting for a Maintenance Helpdesk Supervisor to join a fast-growing, people focused and tech savvy Property Management Company. This exciting role will lead and manage the property maintenance team and liaise with contractors to ensure the smooth running of the maintenance department. People management experience is essential alongside experience of working in the Property Maintenance sector or a Facilities Management background. This is an exciting opportunity to join a fast growing and fresh thinking, tech savvy property company. Role Overview The Maintenance Helpdesk Supervisor is responsible for leading the helpdesk team to ensure the smooth running of the maintenance helpdesk. Day to day management of the Facilities Management helpdesk Coordinators Oversee and support on all maintenance and troubleshooting of all reactive tasks, logged via phone, email and portal. Use the PSL to identify and assign contractors and external vendors to maintenance jobs, while leading the team to ensure the monitoring of performance and quality of service. Undertake regular reviews of call stats, maintenance reporting and trends. Continuously review the current preferred supplier list and schedule of rates Work closely with the maintenance contractors to assist with any queries. Provide weekly and monthly updates on maintenance workflows to the Senior Facilities Manager & Director of Assets and Property Management Drive customer service excellence through communication with tenants. Complete ongoing training and upskilling of the helpdesk team. . Oversee wider business Facilities Management contracts including Laundry, Cleaning, Grounds maintenance. . Undertake Contractor Reviews with Compliance team and Senior FM Manager Management of insurance Claims Experience and Qualifications Experience of Managing a team is Essential. Experience of building strong working relationships with internal and external people / departments is required ie; tenants, contractors, colleagues (preferably in a facilities background) Technical facilities management knowledge within residential property or similar industry sector is highly desirable. Ability to effectively manage time and workload, successfully multitask and meet deadlines. Confident with IT systems, ability to effectively use Microsoft Excel and PowerPoint for data entry, produce reports and project work. Excellent written and oral communication skills Passionate about delivering excellent customer service. Company Benefits Opportunity to join an exciting growing property company with vast expansion plans. Potential for future career progression Enhanced Pension 25 days annual leave, plus UK bank holidays Private health cover Learning and Development Opportunities Employee wellness programmes Company Events Employee Assistance Programme APPLY NOW! Please note due to the number of applications we receive; we will only contact candidates that match the brief for this role. If you are not contacted, please take this as you have been unsuccessful on this occasion. Hesketh James Recruitment are the managing agent for this role on behalf of the client. In order to ensure your enquiry with regards to this position is dealt with quickly, please send in an up-to-date copy of your Curriculum Vitae in a Word Document format.
Project Administrator/Legal Administrator/Property Administrator - 3 month contract - Hybrid/Reading (2-3 days/week in office) Start ASAP! In a nutshell: Ideally looking for someone that has worked in a corporate function - legal, finance, commercial etc as a Project Administrator/Coordinator and has worked with stakeholders. Initial contract until end of March 2023. Immediately available The Role: What you can expect to be doing: Managing incoming post, triaging and ensuring that urgent and non-urgent post is routed to appropriate owners and logging in MBNL platforms and systems Deeds management: locating and uploading Deeds as required by the Legal and Property teams and by MBNL's property agents Management of the Legal Property Team inbox to track incoming queries and ensure that these are handled and closed off in an effective manner Archiving original documents in accordance with MBNL processes Database updates as required Support with document signature and governance arrangements What we are looking for: Excellent organisational skills Proficient communication skills, both verbal and written. Strong attention to detail Ability to balance multiple tasks Excellent stakeholder management Ability to handle large workloads and to adapt and learn new skills Strong IT skills - PowerPoint/Outlook/Excel/Word Project People is acting as an Employment Business in relation to this vacancy.
Dec 19, 2022
Contractor
Project Administrator/Legal Administrator/Property Administrator - 3 month contract - Hybrid/Reading (2-3 days/week in office) Start ASAP! In a nutshell: Ideally looking for someone that has worked in a corporate function - legal, finance, commercial etc as a Project Administrator/Coordinator and has worked with stakeholders. Initial contract until end of March 2023. Immediately available The Role: What you can expect to be doing: Managing incoming post, triaging and ensuring that urgent and non-urgent post is routed to appropriate owners and logging in MBNL platforms and systems Deeds management: locating and uploading Deeds as required by the Legal and Property teams and by MBNL's property agents Management of the Legal Property Team inbox to track incoming queries and ensure that these are handled and closed off in an effective manner Archiving original documents in accordance with MBNL processes Database updates as required Support with document signature and governance arrangements What we are looking for: Excellent organisational skills Proficient communication skills, both verbal and written. Strong attention to detail Ability to balance multiple tasks Excellent stakeholder management Ability to handle large workloads and to adapt and learn new skills Strong IT skills - PowerPoint/Outlook/Excel/Word Project People is acting as an Employment Business in relation to this vacancy.