Estate Agent Sales Progressor Are you an Estate Agent who loves sales progression and do you want to work Monday to Friday from 9.00am to 5.00pm or are you an existing Sales Progressor? What can only be described an an impressive basic salary of between £32,000 and £35,000 with currently 75 running sales. This truly is a fantastic opportunity to work Monday to Friday for an established and renowned independent Estate Agency who are now looking for an Estate Agent Sales Progressor / Sales Coordinator who will take full responsibility for the running sales from point of sale to satisfactory completion. Estate Agent Sales Progressor Job Specification: Working alongside the Sales Negotiators you will be Sales Progressing all agreed sales through to a satisfactory exchange of contracts and subsequent completion. This role heavily involves telephone liaison and administration, as you will be dealing with Solicitors, Surveyors, Mortgage Lenders, Estate Agents, Home Buyers and Vendors. Chasing the progression from each party, making sure the correct documentation and contracts are in place. Estate Agent Sales Progressor Successful candidates will have experience working within an Estate Agents. Estate Agent Sales Progressor Person specification: Tenacious, Target Driven, Patient, Motivated, Hard Working, Good Listener, Determined, Calm, Unflappable! Estate Agent Sales Progressor Remuneration: Basic salary £32,000 and £35,000. Monday to Friday from 9:00am to 5:00pm. Kings Permanent Recruitment for Estate Agents hits 17 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialities of recruitment within the residential property sector to include Residential Sales, Residential Lettings, Property Management, Block Management, Inventory Clerks, RICS Chartered Surveyors, Land and New Homes, CeMAP qualified Estate Agency Financial Services Consultants / Mortgage Advisors, Protection Advisors, Secretarial / Administration. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn.
May 18, 2024
Full time
Estate Agent Sales Progressor Are you an Estate Agent who loves sales progression and do you want to work Monday to Friday from 9.00am to 5.00pm or are you an existing Sales Progressor? What can only be described an an impressive basic salary of between £32,000 and £35,000 with currently 75 running sales. This truly is a fantastic opportunity to work Monday to Friday for an established and renowned independent Estate Agency who are now looking for an Estate Agent Sales Progressor / Sales Coordinator who will take full responsibility for the running sales from point of sale to satisfactory completion. Estate Agent Sales Progressor Job Specification: Working alongside the Sales Negotiators you will be Sales Progressing all agreed sales through to a satisfactory exchange of contracts and subsequent completion. This role heavily involves telephone liaison and administration, as you will be dealing with Solicitors, Surveyors, Mortgage Lenders, Estate Agents, Home Buyers and Vendors. Chasing the progression from each party, making sure the correct documentation and contracts are in place. Estate Agent Sales Progressor Successful candidates will have experience working within an Estate Agents. Estate Agent Sales Progressor Person specification: Tenacious, Target Driven, Patient, Motivated, Hard Working, Good Listener, Determined, Calm, Unflappable! Estate Agent Sales Progressor Remuneration: Basic salary £32,000 and £35,000. Monday to Friday from 9:00am to 5:00pm. Kings Permanent Recruitment for Estate Agents hits 17 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialities of recruitment within the residential property sector to include Residential Sales, Residential Lettings, Property Management, Block Management, Inventory Clerks, RICS Chartered Surveyors, Land and New Homes, CeMAP qualified Estate Agency Financial Services Consultants / Mortgage Advisors, Protection Advisors, Secretarial / Administration. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn.
Kings Permanent Recruitment Ltd
Canvey Island, Essex
Estate Agent Sales Progressor Are you an Estate Agent who loves sales progression and do you want to work Monday to Friday from 9.00am to 6.00pm or are you an existing Sales Progressor? What can only be described an an impressive £30,000 basic salary + 1% office commission paid monthly on bankings with on target earnings of £36,000 to £40,000. This truly is a fantastic opportunity to work Monday to Friday for an established and renowned independent Estate Agency who are now looking for an Estate Agent Sales Progressor / Sales Coordinator who will take full responsibility for the running sales from point of sale to satisfactory completion. Estate Agent Sales Progressor Job Specification: Working alongside the Sales Negotiators you will be Sales Progressing all agreed sales through to a satisfactory exchange of contracts and subsequent completion. This role heavily involves telephone liaison and administration, as you will be dealing with Solicitors, Surveyors, Mortgage Lenders, Estate Agents, Home Buyers and Vendors. Chasing the progression from each party, making sure the correct documentation and contracts are in place. Estate Agent Sales Progressor Successful candidates will have experience working within an Estate Agents. Estate Agent Sales Progressor Person specification: Tenacious, Target Driven, Patient, Motivated, Hard Working, Good Listener, Determined, Calm, Unflappable! Estate Agent Sales Progressor Remuneration: £30,000 basic salary + 1% office commission paid monthly on bankings with on target earnings of £36,000 to £40,000. Monday to Friday from 9:00am to 6:00pm. Kings Permanent Recruitment for Estate Agents hits 17 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialities of recruitment within the residential property sector to include Residential Sales, Residential Lettings, Property Management, Block Management, Inventory Clerks, RICS Chartered Surveyors, Land and New Homes, CeMAP qualified Estate Agency Financial Services Consultants / Mortgage Advisors, Protection Advisors, Secretarial / Administration. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn.
May 18, 2024
Full time
Estate Agent Sales Progressor Are you an Estate Agent who loves sales progression and do you want to work Monday to Friday from 9.00am to 6.00pm or are you an existing Sales Progressor? What can only be described an an impressive £30,000 basic salary + 1% office commission paid monthly on bankings with on target earnings of £36,000 to £40,000. This truly is a fantastic opportunity to work Monday to Friday for an established and renowned independent Estate Agency who are now looking for an Estate Agent Sales Progressor / Sales Coordinator who will take full responsibility for the running sales from point of sale to satisfactory completion. Estate Agent Sales Progressor Job Specification: Working alongside the Sales Negotiators you will be Sales Progressing all agreed sales through to a satisfactory exchange of contracts and subsequent completion. This role heavily involves telephone liaison and administration, as you will be dealing with Solicitors, Surveyors, Mortgage Lenders, Estate Agents, Home Buyers and Vendors. Chasing the progression from each party, making sure the correct documentation and contracts are in place. Estate Agent Sales Progressor Successful candidates will have experience working within an Estate Agents. Estate Agent Sales Progressor Person specification: Tenacious, Target Driven, Patient, Motivated, Hard Working, Good Listener, Determined, Calm, Unflappable! Estate Agent Sales Progressor Remuneration: £30,000 basic salary + 1% office commission paid monthly on bankings with on target earnings of £36,000 to £40,000. Monday to Friday from 9:00am to 6:00pm. Kings Permanent Recruitment for Estate Agents hits 17 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialities of recruitment within the residential property sector to include Residential Sales, Residential Lettings, Property Management, Block Management, Inventory Clerks, RICS Chartered Surveyors, Land and New Homes, CeMAP qualified Estate Agency Financial Services Consultants / Mortgage Advisors, Protection Advisors, Secretarial / Administration. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn.
Gloucester City Homes (GCH) is an ambitious, dynamic housing association with strong community roots. We are focused on building homes and communities where people can thrive and delivering valued services to our customers. We re now seeking a Compliance Coordinator someone to take accountability for organizing the delivery of GCH s Gas and Heating compliance checks, annual servicing, routine & emergency repairs and installations, in accordance with Gas Safety (Installations and Use) Regulations 1998 and other heating regulations. On behalf of the Property directorate, you ll be the central point and lead for access issues and in support of all areas of compliance to ensure we meet our Landlord Health and Safety responsibilities. You will be responsible for the day-to-day organisation of the annual gas servicing diary, service records and administration for a team of directly employed Engineers and external contractors and enable the delivery of a robust maintenance, servicing, and installation service to GCH s property portfolio. You will collate, store and record LGSR s and other heating reports from the internal team, external contractors, and auditing contractors, and work closely with the Compliance Manager and Gas Supervisor to ensure that all legal obligations in respect of Gas Safety are met. This is a hybrid role working 2 days per week in our office in Gloucester and 3 days per week at home. We d like you to Have experience of monitoring performance and productivity of teams and individuals. Have experience of delivering excellent customer service, identifying and solving problems. Have experience of engaging with vulnerable people. Have knowledge of gas and heating regulations and working practices. Have knowledge and experience of compliance around the big six elements (Gas, Electrical, Fire, Lifts, Asbestos and Legionella). Be competent with IT systems to gather, store and process information. Be experienced working with field based Engineers and contractors. Closing Date: 14th June 2024 GCH reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. GCH is committed to equal opportunities. We actively encourage applications from all sections of our community, particularly those with lived experience of our work. We celebrate the diverse nature of our customers and colleagues, striving to develop diverse teams where everyone can be their authentic self through an inclusive, family friendly, flexible and fun culture. Our values of pride, quality, integrity and innovation are at the heart of what we do. So if this sounds like you, we d be delighted to hear from you!
May 18, 2024
Full time
Gloucester City Homes (GCH) is an ambitious, dynamic housing association with strong community roots. We are focused on building homes and communities where people can thrive and delivering valued services to our customers. We re now seeking a Compliance Coordinator someone to take accountability for organizing the delivery of GCH s Gas and Heating compliance checks, annual servicing, routine & emergency repairs and installations, in accordance with Gas Safety (Installations and Use) Regulations 1998 and other heating regulations. On behalf of the Property directorate, you ll be the central point and lead for access issues and in support of all areas of compliance to ensure we meet our Landlord Health and Safety responsibilities. You will be responsible for the day-to-day organisation of the annual gas servicing diary, service records and administration for a team of directly employed Engineers and external contractors and enable the delivery of a robust maintenance, servicing, and installation service to GCH s property portfolio. You will collate, store and record LGSR s and other heating reports from the internal team, external contractors, and auditing contractors, and work closely with the Compliance Manager and Gas Supervisor to ensure that all legal obligations in respect of Gas Safety are met. This is a hybrid role working 2 days per week in our office in Gloucester and 3 days per week at home. We d like you to Have experience of monitoring performance and productivity of teams and individuals. Have experience of delivering excellent customer service, identifying and solving problems. Have experience of engaging with vulnerable people. Have knowledge of gas and heating regulations and working practices. Have knowledge and experience of compliance around the big six elements (Gas, Electrical, Fire, Lifts, Asbestos and Legionella). Be competent with IT systems to gather, store and process information. Be experienced working with field based Engineers and contractors. Closing Date: 14th June 2024 GCH reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. GCH is committed to equal opportunities. We actively encourage applications from all sections of our community, particularly those with lived experience of our work. We celebrate the diverse nature of our customers and colleagues, striving to develop diverse teams where everyone can be their authentic self through an inclusive, family friendly, flexible and fun culture. Our values of pride, quality, integrity and innovation are at the heart of what we do. So if this sounds like you, we d be delighted to hear from you!
Role Overview We have a fantastic opportunity to join us as our Assistant Manager for the Hampstead office. As an Assistant Manager you are responsible for growing the lettings business in the local area with the acquisition of new business. You will be responsible for both creating new opportunities, along with managing and developing new landlord enquiries received into new instructions and ultimately new business. The role includes the promotion and marketing of the brand to increase the annual turnover and profit margin and the maximising of cross division referral opportunities. This is a fee earning role with uncapped commission so there is the opportunity for unlimited potential. Key Responsibilities To drive the expansion of the cluster, maintaining our market leader standing To build and expand Savills Lettings business and to be aware of future opportunities that will enable the office to continue to expand Carry out property valuations and listing of properties To promote and maintain internal relations with all other lettings offices as well as the relevant residential teams. To actively seek and encourage cross referrals To generate new business via various stock generation activities Efficient and timely communication with landlords and colleagues To effectively lead your team creating a proactive and upbeat environment To keep abreast of National issues and their impact on your office / our business Comply with the ARLA Propertymark ways of working, strict Property Ombudsman & RICS 'Code of Practice', as well as keeping up to date with all existing and new lettings & estate agency legislation. Key Skills To be ARLA licensed (preferred, not essential) The ability to work efficiently under pressure with a flexible approach Meticulous attention to detail Excellent relationship builder to generate business Focussed: commits to challenging goals and delivers consistently against these Continuous improvement: delivers efficiency in addition to effectiveness Self-starter, who relishes challenges and strives for the best Strong team player: builds relationships and consults with others, quickly establishes trust and credibility Diplomatic and challenging with the ability to influence others Confident with a positive outlook Ethical with strong integrity Team Overview Our team comprises of one Head of Department, three Negotiators, one Lettings Coordinator and one Prime Property Manager. The office also houses our Residential Sales Team. In addition, we work closely with our lettings head office teams, including Tenancy Progression, Corporate Services, Property Management, Client Accounts and our Hive Client Services department. Find out more about Savills offer Recruitment agencies Savills only pay agency fees where we have a signed agreement in place and that agency has been previously contacted and directed by a member of our recruitment team. We do not pay agency fees when speculative and unsolicited CVs are submitted to Savills or any of our employees other than via our careers website and through our recruitment process. If this is not adhered to, agency fees will not be paid.Submission of any unsolicited CVs or proposals to Savills will be deemed evidence of full and unlimited acceptance of this approach.
May 17, 2024
Full time
Role Overview We have a fantastic opportunity to join us as our Assistant Manager for the Hampstead office. As an Assistant Manager you are responsible for growing the lettings business in the local area with the acquisition of new business. You will be responsible for both creating new opportunities, along with managing and developing new landlord enquiries received into new instructions and ultimately new business. The role includes the promotion and marketing of the brand to increase the annual turnover and profit margin and the maximising of cross division referral opportunities. This is a fee earning role with uncapped commission so there is the opportunity for unlimited potential. Key Responsibilities To drive the expansion of the cluster, maintaining our market leader standing To build and expand Savills Lettings business and to be aware of future opportunities that will enable the office to continue to expand Carry out property valuations and listing of properties To promote and maintain internal relations with all other lettings offices as well as the relevant residential teams. To actively seek and encourage cross referrals To generate new business via various stock generation activities Efficient and timely communication with landlords and colleagues To effectively lead your team creating a proactive and upbeat environment To keep abreast of National issues and their impact on your office / our business Comply with the ARLA Propertymark ways of working, strict Property Ombudsman & RICS 'Code of Practice', as well as keeping up to date with all existing and new lettings & estate agency legislation. Key Skills To be ARLA licensed (preferred, not essential) The ability to work efficiently under pressure with a flexible approach Meticulous attention to detail Excellent relationship builder to generate business Focussed: commits to challenging goals and delivers consistently against these Continuous improvement: delivers efficiency in addition to effectiveness Self-starter, who relishes challenges and strives for the best Strong team player: builds relationships and consults with others, quickly establishes trust and credibility Diplomatic and challenging with the ability to influence others Confident with a positive outlook Ethical with strong integrity Team Overview Our team comprises of one Head of Department, three Negotiators, one Lettings Coordinator and one Prime Property Manager. The office also houses our Residential Sales Team. In addition, we work closely with our lettings head office teams, including Tenancy Progression, Corporate Services, Property Management, Client Accounts and our Hive Client Services department. Find out more about Savills offer Recruitment agencies Savills only pay agency fees where we have a signed agreement in place and that agency has been previously contacted and directed by a member of our recruitment team. We do not pay agency fees when speculative and unsolicited CVs are submitted to Savills or any of our employees other than via our careers website and through our recruitment process. If this is not adhered to, agency fees will not be paid.Submission of any unsolicited CVs or proposals to Savills will be deemed evidence of full and unlimited acceptance of this approach.
Role: Apprentice - Development Coordinator Location: Barnstaple Salary: £12,313.60 per annum (Year 1) - plus benefits Hours: 37 hours per week Contract: Fixed Term Contract - 18 Months About Us North Devon Homes are a registered charity providing affordable homes for people to rent and buy. We are committed to creating communities where people want to live and are continuously investing in our neighbourhoods. We aspire to promote staff wherever possible from within and nurture careers through our 'grow your own' ethos. The Role We are now looking to recruit a Business Admin Apprentice to join our busy Regeneration and Development Team who deliver a range of regeneration and development projects across North Devon, with planned projects that will deliver 70 new homes by April 2027. You will provide administration support to assist the efficient and effective running of our development projects. As part of the role, you will undertake a Level 3 Business Administration qualification. The main responsibilities of the role are: To provide admin support for our new property developments within North Devon Homes to include photocopying, scanning and filing. To support the administration of the company purchase ledger system in the procurement of works, goods, and services, raising purchase orders and acknowledging receipt of completed orders. To support the handover process for all new property (assets), creating new records and ensuring documentation is compliant, recorded and filed accordingly. To assist with day-to-day enquiries within the team. About You You will be looking to work for a supportive company delivering valuable services to the local community. You will work well in a team environment, be comfortable working independently and be supportive of others. You will enjoy developing effective relationships and communicating with others. You will have good IT Skills; including the use of standard word-processing, spreadsheets and messaging software such as MS Word, Excel, Outlook and databases or the desire and skill set to learn. Benefits 27 days holiday plus bank holidays 7% Employer contribution Pension Cash Plan of up to £1600 per year Employee Assistance Programme (EAP) Health & Wellbeing Support Family Friendly Policies Cycle to Work Scheme Tech Scheme Refer a Friend Scheme The successful candidate will be required to complete a Basic DBS check. Closing date: Monday 10 June 2024 - 09:00 Please note: Applications must include a CV and supporting statement. We are proud to be a Disability Confident Employer . As part of this commitment, we operate a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role to which they have applied. We request that all applications are submitted with a completed Equality & Diversity Form.
May 17, 2024
Full time
Role: Apprentice - Development Coordinator Location: Barnstaple Salary: £12,313.60 per annum (Year 1) - plus benefits Hours: 37 hours per week Contract: Fixed Term Contract - 18 Months About Us North Devon Homes are a registered charity providing affordable homes for people to rent and buy. We are committed to creating communities where people want to live and are continuously investing in our neighbourhoods. We aspire to promote staff wherever possible from within and nurture careers through our 'grow your own' ethos. The Role We are now looking to recruit a Business Admin Apprentice to join our busy Regeneration and Development Team who deliver a range of regeneration and development projects across North Devon, with planned projects that will deliver 70 new homes by April 2027. You will provide administration support to assist the efficient and effective running of our development projects. As part of the role, you will undertake a Level 3 Business Administration qualification. The main responsibilities of the role are: To provide admin support for our new property developments within North Devon Homes to include photocopying, scanning and filing. To support the administration of the company purchase ledger system in the procurement of works, goods, and services, raising purchase orders and acknowledging receipt of completed orders. To support the handover process for all new property (assets), creating new records and ensuring documentation is compliant, recorded and filed accordingly. To assist with day-to-day enquiries within the team. About You You will be looking to work for a supportive company delivering valuable services to the local community. You will work well in a team environment, be comfortable working independently and be supportive of others. You will enjoy developing effective relationships and communicating with others. You will have good IT Skills; including the use of standard word-processing, spreadsheets and messaging software such as MS Word, Excel, Outlook and databases or the desire and skill set to learn. Benefits 27 days holiday plus bank holidays 7% Employer contribution Pension Cash Plan of up to £1600 per year Employee Assistance Programme (EAP) Health & Wellbeing Support Family Friendly Policies Cycle to Work Scheme Tech Scheme Refer a Friend Scheme The successful candidate will be required to complete a Basic DBS check. Closing date: Monday 10 June 2024 - 09:00 Please note: Applications must include a CV and supporting statement. We are proud to be a Disability Confident Employer . As part of this commitment, we operate a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role to which they have applied. We request that all applications are submitted with a completed Equality & Diversity Form.
CitySuites is a serviced apartment that offers luxury touches with home comforts, offering a level of service and quality youd be hard-pressed to find elsewhere in the market. This fusion is the first of its kind and the end result is a highly desirable accommodation where residents dont have to compromise on their lifestyle or property choice click apply for full job details
May 17, 2024
Full time
CitySuites is a serviced apartment that offers luxury touches with home comforts, offering a level of service and quality youd be hard-pressed to find elsewhere in the market. This fusion is the first of its kind and the end result is a highly desirable accommodation where residents dont have to compromise on their lifestyle or property choice click apply for full job details
Job title Receptionist Site Name and Location 70 Mark Lane, London, EC3R 7NQ Working Hours 9:00-18:00 Monday-Friday Salary £30,000-£31,000 depending on experience Purpose of the Role The main purpose of the role is to maintain a presence on the front reception desk offering assistance to all personnel visiting and utilising the building from daily visitors to permanent tenants. Sustain a professional outlook to delivering an exceptional service and creating a lasting impression to all. Key Responsibilities Ensure the highest standards in presentation at the property or properties are maintained at all times. Reception area is kept clean, tidy and welcoming and to five star audit standards. Personal appearance is to be of a very high standard at all times. A courteous, professional, helpful nature must be displayed at all times. If a uniform is supplied it must be kept in an acceptable and clean condition at all times. To carry out duties in accordance with instructions by your Reception Services Line Manager, Building Manager/Supervisor/RFM. To comply at all times with the concierge processes and procedures and standards of work assigned to the property or properties. Establish a professional working relationship with all of the staff, tenants and contractors of the property or properties and be the first point of contact for the building. Meet and greet all visitors reporting to the reception desk and maintain an accurate log of all visitors' records via building visitor management system, Where possible each occupying tenant should be contacted prior to allowing a visitor beyond reception, to obtain their authority. To promptly assist and direct all visitors to the site in getting to their required location/contact within the building. To answer the telephone and on-site intercom system for all tenant queries in a professional manner. To maintain and keep up to date accurate reception operations manual of reception processes and procedures both site/tenant specific and department. To maintain a physical presence at the reception desk it is not to be left unmanned at any time during building opening hours. To deal with all queries on site efficiently and professionally and as appropriate direct queries to third parties for action, ensuring the person raising the query is informed of the action taken, the expected outcome and the timeframe involved. To sign in deliveries for the tenants. To document the delivery on the required paperwork and to obtain a signature from the tenants (upon providing evidence of ID) when they collect the goods To acquire working knowledge of the property / properties systems and procedures to enable you to take control of the property during team members absences. To carefully complete all log reports that may be required by the employer or the building manager. To assist the front of house coordinator with planning, organising, and booking of site events and pop-ups. The employee is not to undertake any task that may be a risk to their health and safety unless suitably trained. To assist other employed staff, building occupiers and visitors in the event of an emergency. To comply with and ensure that the landlord obligation for health and safety and fire precautions are always met. To ensure that contractors arriving on site adhere fully, to requirements for contractor management and site H&S in line with the company and site procedures. To be aware of and abide by all rules, terms and conditions of the company at all times Skills, Knowledge and Experience Essential Excellent verbal and written communication. General Education to GCSE standard or equivalent standard. Reliable, helpful and well presented. Team player with strong customer service skills, able to provide a helpful and polite service. Pleasant telephone manner and efficiency in relaying messages and taking instructions. Excellent communication skills. Ability to deal with confidential information. Good organisational and time management skills. Careful and conscientious with an aptitude for attention to detail. Willingness and ability to learn on the job, keen to undertake training and career development. Solid Corporate Customer Service Experience. A bubbly, positive attitude, and a visible passion for customer services. Desirable Knowledgeable on Savills systems. Experience or interest in event planning Working hours: 9:00-18:00 Monday-Friday Salary: £30,000-£31,000 depending on experience Please see our Benefits Booklet for more information.
May 17, 2024
Full time
Job title Receptionist Site Name and Location 70 Mark Lane, London, EC3R 7NQ Working Hours 9:00-18:00 Monday-Friday Salary £30,000-£31,000 depending on experience Purpose of the Role The main purpose of the role is to maintain a presence on the front reception desk offering assistance to all personnel visiting and utilising the building from daily visitors to permanent tenants. Sustain a professional outlook to delivering an exceptional service and creating a lasting impression to all. Key Responsibilities Ensure the highest standards in presentation at the property or properties are maintained at all times. Reception area is kept clean, tidy and welcoming and to five star audit standards. Personal appearance is to be of a very high standard at all times. A courteous, professional, helpful nature must be displayed at all times. If a uniform is supplied it must be kept in an acceptable and clean condition at all times. To carry out duties in accordance with instructions by your Reception Services Line Manager, Building Manager/Supervisor/RFM. To comply at all times with the concierge processes and procedures and standards of work assigned to the property or properties. Establish a professional working relationship with all of the staff, tenants and contractors of the property or properties and be the first point of contact for the building. Meet and greet all visitors reporting to the reception desk and maintain an accurate log of all visitors' records via building visitor management system, Where possible each occupying tenant should be contacted prior to allowing a visitor beyond reception, to obtain their authority. To promptly assist and direct all visitors to the site in getting to their required location/contact within the building. To answer the telephone and on-site intercom system for all tenant queries in a professional manner. To maintain and keep up to date accurate reception operations manual of reception processes and procedures both site/tenant specific and department. To maintain a physical presence at the reception desk it is not to be left unmanned at any time during building opening hours. To deal with all queries on site efficiently and professionally and as appropriate direct queries to third parties for action, ensuring the person raising the query is informed of the action taken, the expected outcome and the timeframe involved. To sign in deliveries for the tenants. To document the delivery on the required paperwork and to obtain a signature from the tenants (upon providing evidence of ID) when they collect the goods To acquire working knowledge of the property / properties systems and procedures to enable you to take control of the property during team members absences. To carefully complete all log reports that may be required by the employer or the building manager. To assist the front of house coordinator with planning, organising, and booking of site events and pop-ups. The employee is not to undertake any task that may be a risk to their health and safety unless suitably trained. To assist other employed staff, building occupiers and visitors in the event of an emergency. To comply with and ensure that the landlord obligation for health and safety and fire precautions are always met. To ensure that contractors arriving on site adhere fully, to requirements for contractor management and site H&S in line with the company and site procedures. To be aware of and abide by all rules, terms and conditions of the company at all times Skills, Knowledge and Experience Essential Excellent verbal and written communication. General Education to GCSE standard or equivalent standard. Reliable, helpful and well presented. Team player with strong customer service skills, able to provide a helpful and polite service. Pleasant telephone manner and efficiency in relaying messages and taking instructions. Excellent communication skills. Ability to deal with confidential information. Good organisational and time management skills. Careful and conscientious with an aptitude for attention to detail. Willingness and ability to learn on the job, keen to undertake training and career development. Solid Corporate Customer Service Experience. A bubbly, positive attitude, and a visible passion for customer services. Desirable Knowledgeable on Savills systems. Experience or interest in event planning Working hours: 9:00-18:00 Monday-Friday Salary: £30,000-£31,000 depending on experience Please see our Benefits Booklet for more information.
Summary We've got an exciting opportunity for someone to join our team as a Senior Facilities Co-ordinator. As Project Senior Facilities Co-Ordinator you'll be responsible for providing an efficient, effective and flexible facilities management service across your site, ensuring the highest standards are delivered and maintained. Interviews will be held on the 31st of May. What it's like to work here It's an exciting time to join us as we embark on some very interesting facilities update projects across Uppark. This is an ideal role for someone who has a passion for the preservation of history and the skills and attention to detail to support the teams on the ground to deliver positive change. There are plenty of opportunities to develop your skills through National Trust training courses. You'll be reporting to our Facilities & Support Services Manager and Project Building Surveyor, working alongside our Business Services Coordinator and Project Conservator. You'll collaborate with the project contractors and normal operating contractors to help us keep the property well maintained and will build and lead a team of volunteers to provide us with maintenance support. Click here for more information about this location. What you'll be doing Working within the appropriate Trust procedures and conservation guidelines, you'll ensure your site is always maintained to a high standard throughout the project to upgrade the essential on-site facilities. You'll promote health & safety awareness across the property and for ensuring effective environmental management is sustained. Day to day, you'll be coordinating our facilities management which could mean monitoring and arranging the servicing of our private water treatment plant, biomass boilers heating system, Fire management systems and sewage system. You'll be arranging urgent minor building repairs and working with our Building Surveyor on site and contractor management during the project to update our facilities, keeping our operation running smoothly behind the scenes and ensuring our compliance. You'll also be managing smaller projects including redecorating our second-hand bookshop. Please also read the full role profile attached to this advert. Who we're looking for We'd love to hear from you if this sounds like you; an understanding of working with volunteers and knowledge of the framework that the Trust uses to support the volunteer journey. excellent customer service skills, enabling strong relationships to be built and maintained externally and internally. strong written and verbal communication skills including influencing , negotiating and presentation an understanding of facilities and / or building management, maintenance & provision of services, supported by relevant professional qualification (or equivalent level of vocational experience). good knowledge and experience of Health and Safety, Emergency Procedures, Fire and Security procedures and legislation knowledge and experience of managing budgets, finances, projects and contracts experience of records management and information systems and advanced IT skills (Microsoft Office). The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. •Substantial pension scheme of up to 10% basic salary •Free entry to National Trust places for you, a guest and your children (under 18) •Tax-free childcare scheme •Rental deposit loan scheme •Season ticket loan •EV car lease scheme •Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts •Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. •Flexible working whenever possible •Employee assistance programme •Free parking at most Trust places Click here to find out more about the benefits we offer to support you.
May 17, 2024
Full time
Summary We've got an exciting opportunity for someone to join our team as a Senior Facilities Co-ordinator. As Project Senior Facilities Co-Ordinator you'll be responsible for providing an efficient, effective and flexible facilities management service across your site, ensuring the highest standards are delivered and maintained. Interviews will be held on the 31st of May. What it's like to work here It's an exciting time to join us as we embark on some very interesting facilities update projects across Uppark. This is an ideal role for someone who has a passion for the preservation of history and the skills and attention to detail to support the teams on the ground to deliver positive change. There are plenty of opportunities to develop your skills through National Trust training courses. You'll be reporting to our Facilities & Support Services Manager and Project Building Surveyor, working alongside our Business Services Coordinator and Project Conservator. You'll collaborate with the project contractors and normal operating contractors to help us keep the property well maintained and will build and lead a team of volunteers to provide us with maintenance support. Click here for more information about this location. What you'll be doing Working within the appropriate Trust procedures and conservation guidelines, you'll ensure your site is always maintained to a high standard throughout the project to upgrade the essential on-site facilities. You'll promote health & safety awareness across the property and for ensuring effective environmental management is sustained. Day to day, you'll be coordinating our facilities management which could mean monitoring and arranging the servicing of our private water treatment plant, biomass boilers heating system, Fire management systems and sewage system. You'll be arranging urgent minor building repairs and working with our Building Surveyor on site and contractor management during the project to update our facilities, keeping our operation running smoothly behind the scenes and ensuring our compliance. You'll also be managing smaller projects including redecorating our second-hand bookshop. Please also read the full role profile attached to this advert. Who we're looking for We'd love to hear from you if this sounds like you; an understanding of working with volunteers and knowledge of the framework that the Trust uses to support the volunteer journey. excellent customer service skills, enabling strong relationships to be built and maintained externally and internally. strong written and verbal communication skills including influencing , negotiating and presentation an understanding of facilities and / or building management, maintenance & provision of services, supported by relevant professional qualification (or equivalent level of vocational experience). good knowledge and experience of Health and Safety, Emergency Procedures, Fire and Security procedures and legislation knowledge and experience of managing budgets, finances, projects and contracts experience of records management and information systems and advanced IT skills (Microsoft Office). The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. •Substantial pension scheme of up to 10% basic salary •Free entry to National Trust places for you, a guest and your children (under 18) •Tax-free childcare scheme •Rental deposit loan scheme •Season ticket loan •EV car lease scheme •Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts •Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. •Flexible working whenever possible •Employee assistance programme •Free parking at most Trust places Click here to find out more about the benefits we offer to support you.
Job Description Connells Group have a great opportunity for a customer service professional to join their busy Rent & Legal Insurance team in Leighton Buzzard. Our Insurance Coordinators proactively manage rental insurance claims on behalf of our Landlords using the Connells Group Lettings service. Their aim is to provide a service that surpasses all customer expectations. You will be responsible for: Liaising with our third party insurer and solicitor as necessary to initiate and manage ongoing claims. Communicating claims updates to the customer and collaborating with them to reach informed decisions on the necessary course of action. Handling incoming queries via phone and email from internal and external stakeholders. Loading/checking new policies and ensuring that premium charges are raised correctly. Ensuring all claim payments are correctly identified and allocated to the customer. Preparing fortnightly policy listings. To maximise the collection of unpaid rent arrears and policy premiums through communicating with the debtor via telephone, e-mail and SMS. Ad hoc duties as required by line manager. Your experience and skills will include: Excellent communication and customer service skills with the confidence to deal with challenging queries via telephone calls and e-mail. Strong systems experience, a good working knowledge of Excel would be a distinct advantage. Excellent writing skills. Good analytical ability. Ability to stay calm under pressure and work to tight deadlines. Flexible approach to working. A background in working with insurance and/or customer service is an advantage but not necessary. Training will be provided on the job. Connells Group is one of the largest and most successful estate agency and property services providers in the UK. Founded in 1936 and with a network of nearly 600 branches nationwide, the Group combines residential sales and lettings expertise with a range of consumer and corporate services including new homes, mortgage services, conveyancing, EPC provision, surveying, corporate lettings, asset management, land & planning, LPA receivers and auctions. Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity. CF00358
May 17, 2024
Full time
Job Description Connells Group have a great opportunity for a customer service professional to join their busy Rent & Legal Insurance team in Leighton Buzzard. Our Insurance Coordinators proactively manage rental insurance claims on behalf of our Landlords using the Connells Group Lettings service. Their aim is to provide a service that surpasses all customer expectations. You will be responsible for: Liaising with our third party insurer and solicitor as necessary to initiate and manage ongoing claims. Communicating claims updates to the customer and collaborating with them to reach informed decisions on the necessary course of action. Handling incoming queries via phone and email from internal and external stakeholders. Loading/checking new policies and ensuring that premium charges are raised correctly. Ensuring all claim payments are correctly identified and allocated to the customer. Preparing fortnightly policy listings. To maximise the collection of unpaid rent arrears and policy premiums through communicating with the debtor via telephone, e-mail and SMS. Ad hoc duties as required by line manager. Your experience and skills will include: Excellent communication and customer service skills with the confidence to deal with challenging queries via telephone calls and e-mail. Strong systems experience, a good working knowledge of Excel would be a distinct advantage. Excellent writing skills. Good analytical ability. Ability to stay calm under pressure and work to tight deadlines. Flexible approach to working. A background in working with insurance and/or customer service is an advantage but not necessary. Training will be provided on the job. Connells Group is one of the largest and most successful estate agency and property services providers in the UK. Founded in 1936 and with a network of nearly 600 branches nationwide, the Group combines residential sales and lettings expertise with a range of consumer and corporate services including new homes, mortgage services, conveyancing, EPC provision, surveying, corporate lettings, asset management, land & planning, LPA receivers and auctions. Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity. CF00358
Job Description Connells Group have a great opportunity for a customer service professional to join their busy client accounts team in Moreton, Merseyside. Our Client Account Coordinators provide support services to all Lettings Branches, Landlords and Tenants. Their aim is to provide a service which surpasses all customer expectations. You will be responsible for: Handle queries coming into the department via phone and email from landlords/tenants/branches in a timely and professional manner Maximise the collection of rental payment through communicating with the debtor via telephone, e-mail and SMS, negotiate payment arrangements, monitor aged debt and ensuring accurate records are maintained Load/check property, landlord & tenant details onto client accounts computer system and ensure all charges for fees are correctly raised Process renewals, terminations of tenancies and return of deposits Ensure all funds received are identified and allocated correctly Process rents received and remit to landlord daily by Faster Payments & Cheque Produce statements to landlords detailing transactions on account Process requests from landlord/ tenant/branch/LSC Ad hoc duties as required by line manager Your experience and skills will include: Excellent communication and customer service skills with the confidence to deal with challenging queries via telephone calls and e-mail Excellent PC and related technology skills Excellent writing skills Good analytical ability Ability to stay calm under pressure and work to tight deadlines Flexible approach to working Basic accounts/bookkeeping background an advantage but not necessary About Connells Group Connells Group is one of the largest and most successful estate agency and property services providers in the UK. Founded in 1936 and with a network of nearly 600 branches nationwide, the Group combines residential sales and lettings expertise with a range of consumer and corporate services including new homes, mortgage services, conveyancing, EPC provision, surveying, corporate lettings, asset management, land & planning, LPA receivers and auctions. Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity. CF00331
May 17, 2024
Full time
Job Description Connells Group have a great opportunity for a customer service professional to join their busy client accounts team in Moreton, Merseyside. Our Client Account Coordinators provide support services to all Lettings Branches, Landlords and Tenants. Their aim is to provide a service which surpasses all customer expectations. You will be responsible for: Handle queries coming into the department via phone and email from landlords/tenants/branches in a timely and professional manner Maximise the collection of rental payment through communicating with the debtor via telephone, e-mail and SMS, negotiate payment arrangements, monitor aged debt and ensuring accurate records are maintained Load/check property, landlord & tenant details onto client accounts computer system and ensure all charges for fees are correctly raised Process renewals, terminations of tenancies and return of deposits Ensure all funds received are identified and allocated correctly Process rents received and remit to landlord daily by Faster Payments & Cheque Produce statements to landlords detailing transactions on account Process requests from landlord/ tenant/branch/LSC Ad hoc duties as required by line manager Your experience and skills will include: Excellent communication and customer service skills with the confidence to deal with challenging queries via telephone calls and e-mail Excellent PC and related technology skills Excellent writing skills Good analytical ability Ability to stay calm under pressure and work to tight deadlines Flexible approach to working Basic accounts/bookkeeping background an advantage but not necessary About Connells Group Connells Group is one of the largest and most successful estate agency and property services providers in the UK. Founded in 1936 and with a network of nearly 600 branches nationwide, the Group combines residential sales and lettings expertise with a range of consumer and corporate services including new homes, mortgage services, conveyancing, EPC provision, surveying, corporate lettings, asset management, land & planning, LPA receivers and auctions. Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity. CF00331
Working Hours: Monday to Friday: 8.45 am - 5.30 pm Saturday (1 in 4): 9.00 am - 2.00 pm Salary Guide: OTE £25k - £32k (dependent upon experience) About Us: We are an award-winning estate agency with a passion for providing exceptional service to our clients. As a Move Coordinator, you will play a crucial role in ensuring our Landlords and Tenants experience a seamless and stress-free move-in and move-out process. Responsibilities: Handle all administrative tasks related to the tenant move-in process, ensuring smooth and efficient transactions. Assist in managing the ending of tenancies, ensuring all legal requirements are met. Collaborate closely with the front-end team and property managers to ensure Landlords receive top-notch service and the properties are well-prepared for new occupants. Key Duties: Process tenancy agreements and legal documentation on behalf of Landlord clients. Provide excellent customer service to Landlords and Tenants throughout their tenancy journey. Coordinate property inspections and ensure maintenance issues are promptly addressed. Keep records updated, ensuring accuracy and compliance with regulations. Requirements: Proven experience in a fast-paced administrative role, ideally within the property or lettings sector. Excellent organisational skills with an eye for detail. Strong communication abilities to liaise effectively with clients and internal teams. Ability to thrive in a demanding environment while maintaining accuracy and efficiency. Knowledge of relevant legal and compliance regulations in the lettings industry. Join our team and be part of an exciting and dynamic environment, delivering excellence in lettings services. Apply now to kick-start your career with us!
May 17, 2024
Full time
Working Hours: Monday to Friday: 8.45 am - 5.30 pm Saturday (1 in 4): 9.00 am - 2.00 pm Salary Guide: OTE £25k - £32k (dependent upon experience) About Us: We are an award-winning estate agency with a passion for providing exceptional service to our clients. As a Move Coordinator, you will play a crucial role in ensuring our Landlords and Tenants experience a seamless and stress-free move-in and move-out process. Responsibilities: Handle all administrative tasks related to the tenant move-in process, ensuring smooth and efficient transactions. Assist in managing the ending of tenancies, ensuring all legal requirements are met. Collaborate closely with the front-end team and property managers to ensure Landlords receive top-notch service and the properties are well-prepared for new occupants. Key Duties: Process tenancy agreements and legal documentation on behalf of Landlord clients. Provide excellent customer service to Landlords and Tenants throughout their tenancy journey. Coordinate property inspections and ensure maintenance issues are promptly addressed. Keep records updated, ensuring accuracy and compliance with regulations. Requirements: Proven experience in a fast-paced administrative role, ideally within the property or lettings sector. Excellent organisational skills with an eye for detail. Strong communication abilities to liaise effectively with clients and internal teams. Ability to thrive in a demanding environment while maintaining accuracy and efficiency. Knowledge of relevant legal and compliance regulations in the lettings industry. Join our team and be part of an exciting and dynamic environment, delivering excellence in lettings services. Apply now to kick-start your career with us!
Job Title: Service Desk Coordinator Location: Burnham (Work from home and office) Dynamic Resourcing Services Ltd has been established since 2006 and specialises in Workplace Support. We have a number of Blue-Chip clients within Manufacturing, Distribution and Facilities Management who have multiple sites nationally. We require an experienced Service Desk Coordinator (Mainly working from home and occasional office-based working) to provide support to the Operations Team. Service Desk coordinator Basic Duties: Receiving orders and responding to queries and requests via chat, email, or phone with Client and Contractors Raise Orders and book with contractors. Organise attendance with sites/clients Liaise with contractors/clients whilst works are ongoing Following up with client to ensure work is completed to satisfactory level. Chase for any reports/invoices to Close job Logging jobs on to the CRM system Send quotes to clients as per request Updating jobs status on a daily basis Compiling supplier invoices Complete weekly costing for orders Keeping rapport and relationships with both contractors and clients To report to and follow instructions from senior management. Must be willing to work on company software s, training will be provided. Skills and Qualifications required: Strong Computer Skills ie, Microsoft word and excel. Good communication skills. Good customer service skills Work on own initiative and as part of a team Ideally someone with previous working experience within the Facilities Services Industry or Property Maintenance would be an advantage. Hours of Work: 8.30am to 12.30pm ( Monday to Friday ) Rates of Pay: up to £13.00 per hour This could become a full time job for the right calibre of candidate. Immediate Start and weekly paid.
May 16, 2024
Full time
Job Title: Service Desk Coordinator Location: Burnham (Work from home and office) Dynamic Resourcing Services Ltd has been established since 2006 and specialises in Workplace Support. We have a number of Blue-Chip clients within Manufacturing, Distribution and Facilities Management who have multiple sites nationally. We require an experienced Service Desk Coordinator (Mainly working from home and occasional office-based working) to provide support to the Operations Team. Service Desk coordinator Basic Duties: Receiving orders and responding to queries and requests via chat, email, or phone with Client and Contractors Raise Orders and book with contractors. Organise attendance with sites/clients Liaise with contractors/clients whilst works are ongoing Following up with client to ensure work is completed to satisfactory level. Chase for any reports/invoices to Close job Logging jobs on to the CRM system Send quotes to clients as per request Updating jobs status on a daily basis Compiling supplier invoices Complete weekly costing for orders Keeping rapport and relationships with both contractors and clients To report to and follow instructions from senior management. Must be willing to work on company software s, training will be provided. Skills and Qualifications required: Strong Computer Skills ie, Microsoft word and excel. Good communication skills. Good customer service skills Work on own initiative and as part of a team Ideally someone with previous working experience within the Facilities Services Industry or Property Maintenance would be an advantage. Hours of Work: 8.30am to 12.30pm ( Monday to Friday ) Rates of Pay: up to £13.00 per hour This could become a full time job for the right calibre of candidate. Immediate Start and weekly paid.
Customer Care Coordinator - Derby - Permanent - £26,000 A opportunity has arisen for a Customer Service Coordinator to join my client, a House Builder, based in the Derby area. This role involves providing an excellent level of Customer Service meeting needs of homeowners after sales. Duties Reporting to the Head of department, you will deliver an excellent level of customer care service meeting the needs of homeowner after the sale. Understanding and discussing defects that arise within the properties to ensure the relevant trades are appointed. Provide support and advice to sub-contractors. Speak with Site or Constructions teams as necessary to ensure customers queries are answered accurately, efficiently, and consistently. What are they looking for Experience working within House Building in a similar role or from Property Management / Resident Liaison Officer positions. Experience using CRM systems and inputting data in an office-based setting is essential. Excellent communication skills For more information please apply below or contact Chris Ellis at Wheatstone Solutions.
May 16, 2024
Full time
Customer Care Coordinator - Derby - Permanent - £26,000 A opportunity has arisen for a Customer Service Coordinator to join my client, a House Builder, based in the Derby area. This role involves providing an excellent level of Customer Service meeting needs of homeowners after sales. Duties Reporting to the Head of department, you will deliver an excellent level of customer care service meeting the needs of homeowner after the sale. Understanding and discussing defects that arise within the properties to ensure the relevant trades are appointed. Provide support and advice to sub-contractors. Speak with Site or Constructions teams as necessary to ensure customers queries are answered accurately, efficiently, and consistently. What are they looking for Experience working within House Building in a similar role or from Property Management / Resident Liaison Officer positions. Experience using CRM systems and inputting data in an office-based setting is essential. Excellent communication skills For more information please apply below or contact Chris Ellis at Wheatstone Solutions.
Title: Retrofit Assessor Salary: 35-40k Location: Covering the London area Our client is a multi-disciplinary construction consultancy firm at the forefront of the domestic retrofit market. A purpose driven team of nearly 200 staff, our client has been the gold standard of consultancy services for over 45 years. They have grown significantly and have ambitious plans for the future - now they are actively seeking a Retrofit Assessor who is able to travel around London to expand their offering to clients. The Role: You will be expected to conduct in-home surveys that assess the energy efficiency of a property, and then provide solutions on how this can be improved. This will be territorial work and will involve travelling. Our client will provide you with leads for work and you will aim to complete 2/3 surveys per day. Duties and Responsibilities: Undertake on site energy assessments and retrofit assessments as required. Drawing up accurate floor plans of each property and submitting in-line with retrofit compliance. Produce energy performance reports. Make recommendations based on assessment findings, liaising with Retrofit Coordinators and designers. Completion of all relevant paperwork, including the daily upload of surveys, including pictures and floor plans. Undertake all works within remit. You would be a good fit for the company if the following applies to you: Qualified Retrofit Assessor with active experience. Experience working under ECO4 scheme Experience of completing EPCs & Tech Surveys Experience of completing multiple measures in ECO including ASHP and Solar. Fully flexible to travel You can complete an average of 2-3 surveys a day What You Need To Do Now If you re interested in this role, click apply now to forward an up-to-date copy of your CV, or contact Brown for more info. Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is committed to equality in the workplace and is an equal opportunity employer.
May 16, 2024
Full time
Title: Retrofit Assessor Salary: 35-40k Location: Covering the London area Our client is a multi-disciplinary construction consultancy firm at the forefront of the domestic retrofit market. A purpose driven team of nearly 200 staff, our client has been the gold standard of consultancy services for over 45 years. They have grown significantly and have ambitious plans for the future - now they are actively seeking a Retrofit Assessor who is able to travel around London to expand their offering to clients. The Role: You will be expected to conduct in-home surveys that assess the energy efficiency of a property, and then provide solutions on how this can be improved. This will be territorial work and will involve travelling. Our client will provide you with leads for work and you will aim to complete 2/3 surveys per day. Duties and Responsibilities: Undertake on site energy assessments and retrofit assessments as required. Drawing up accurate floor plans of each property and submitting in-line with retrofit compliance. Produce energy performance reports. Make recommendations based on assessment findings, liaising with Retrofit Coordinators and designers. Completion of all relevant paperwork, including the daily upload of surveys, including pictures and floor plans. Undertake all works within remit. You would be a good fit for the company if the following applies to you: Qualified Retrofit Assessor with active experience. Experience working under ECO4 scheme Experience of completing EPCs & Tech Surveys Experience of completing multiple measures in ECO including ASHP and Solar. Fully flexible to travel You can complete an average of 2-3 surveys a day What You Need To Do Now If you re interested in this role, click apply now to forward an up-to-date copy of your CV, or contact Brown for more info. Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is committed to equality in the workplace and is an equal opportunity employer.
We're on a mission to protect society from fraud and money laundering. We've already protected over 1.5 million people through life's big transactions, with a core aim to protect 3 million people by the end of 2024. Fraud and regulation are rising, costing the UK economy over £100bn every year; this makes it more difficult for businesses to protect themselves and their clients - individuals like you and me - from fraud and money laundering. Our co-founders Olly and Jack were led to this area when a friend was defrauded of £25K when buying their first property. At the time, anti-fraud technology didn't exist, which meant that completing the anti-fraud checks required in these processes was largely manual. These big life moments should be exciting, but instead are often confusing and scary due to the painful process of completing these paper-based checks and the risk of fraud. Thirdfort helps businesses to facilitate these anti fraud checks so that individuals know they can transact safely and seamlessly with professionals during these big transactions. Our anti-fraud platform provides a secure way for professionals in regulated sectors like Lawyers, Estate Agents and Accountants to transfer funds and verify sensitive information through app based document checks, facial recognition and open banking. Over 1,300 businesses now trust Thirdfort to verify their clients. We are FCA regulated and have raised over $25m in capital from leading Fintech investors Breega and Element Ventures, as well as the founders of Zoopla, Funding Circle, Comply Advantage, Tessian, Fenergo and Fidel. People at Thirdfort We invested in our People and Talent function early on, making our first hire before reaching Series A and 30 employees. Our team are core to our success, so investing in our ability to hire great talent and a culture that Thirdforters to do their best work was one of the easiest decisions our founders made! We're now looking for a People Partner to join us and help our business through its next stage of growth. Your mission As People Partner, your mission will be to empower the top performance of our Technology functions (Engineering, Product & Design, Infosecurity) through providing strategic and operational People advisory and support. Alongside this you'll help to shape, and drive forwards, our wider People agenda that supports our business' mission and strategy, placing our employees at the heart. Your role supports Thirdfort's mission by helping our teams to build the products and technology that enable us to protect society from fraud and money laundering. Success in this mission will be wide ranging, include developing management and leadership effectiveness, identifying and driving initiatives that drive performance and the overall organisational health of the Technology teams, and resolving complex people challenges. As well as this, you'll deliver companywide initiatives grounded in data and insights that go on to drive demonstrable impact. In this role, you will have influence over many of the levers that significantly impact and shape our culture and our ability to succeed in our mission. We're looking for someone with deep People knowledge and expertise, as well as commercial acumen. You'll be passionate about deeply understanding Thirdfort's mission and strategy and enjoy really diving into how our technology functions work so you can add value beyond core People responsibilities. Throughout this diverse workload, you'll always be challenging yourself and others on how we can drive the behaviours across Thirdfort that will help us to achieve our mission. For this role, we would love this person to be able to join us in our offices a couple of times a week as being together as a team is valuable for us but ultimately, we trust our team to decide what works best for them. Please note we're unfortunately unable to offer visa sponsorship for this role. You will achieve your mission as People Partner by: Establishing and maintaining effective relationships with business leaders, managers, and team members, particularly within Technology, to become a trusted advisor through deeply understanding their needs. Gaining a deep understanding of technology functions to devise a People agenda that aligns with Thirdfort's and the Technology teams' strategic goals. Developing managerial and leadership skills through partnership, coaching, and training on strategic and operational matters. This includes advising on organisational design, remote working, complex people issues, and communication strategies. Designing, leading. and implementing a range of business wide initiatives that drive forwards the company's overall performance, culture and ways of working. You'll leverage data and insights to drive decision-making and measure the impact. Owning, with delivery support of our People Coordinator, key cyclical activities (Onboarding, Performance & Compensation cycles, Offboarding) for Technology aimed at driving team performance and engagement throughout the employment lifecycle. Tracking, analysing and reporting against key indicators of organisational health including performance and engagement alongside departmental KPI's and metrics to diagnose challenges and opportunities and helping to design appropriate solutions. Supporting employees and serving as the face of People to Technology teams and managers - this is a mixture of proactive and reactive support. For example, through regular check-ins, feedback sessions, and responding to people requests. Thinking creatively about solutions to organisational challenges through a people and commercial lens. This mission may be right for you, if you: Are passionate and curious about all things People. You care deeply about the people experience, enjoy learning about new methods and approaches and take a test and learn approach to driving new initiatives. Have strong commercial acumen. Leaders will enjoy working with you because alongside your people expertise, you'll deeply understand their functions and the wider business context to be a business partner and advisor to them. You'll know best practice, whilst bringing pragmatism and the business' context to our approach and decision making. Have experience operating as a People Partner. You know what it takes to build trusted relationships with senior stakeholders and have demonstrable experience of driving impact within an organisation. You'll have ideally done this with Technology teams in a growth scale up. Have a strong understanding of UK employment law, the employee lifecycle and wider people operations processes. Are able to challenge and influence stakeholders. You understand the importance of clear communication, as well as leveraging data and insights to support decision-making and demonstrate impact. Are experienced in handling sensitive and complex matters. You are comfortable having difficult conversations, working professionally and discreetly with sensitive information. Are analytical and able to hone in on what really matters. You'll be comfortable working across data sets and different tools. You'll be able to zoom in to identify challenges and opportunities, whilst zooming out to paint a clear picture for your stakeholders. "Studies show that women and other less represented groups are less likely to apply for roles unless they meet every requirement. We believe in building a diverse team, valuing different skills and experiences and so if you don't think you have all the requirements listed here but feel this could be a role and environment you'd thrive in, we would still love for you to apply. " Life at Thirdfort Driven by our values, our culture promotes a collaborative and open environment where Thirdforters can take ownership, have impact, and feel empowered when it comes to their growth and development. We understand the importance of our teams wellbeing and recognise a one-size fits all approach rarely works, that's why we aim to provide the flexibility individuals need to work in the way that suits them, and their families, best. We've created our benefits package to reflect Thirdfort's mission and values. We place a strong focus on Security first given what we do, extending this to our team's physical, mental and financial security to support them through their big life moments. Our benefits exist to empower our team, ensuring they feel supported and able to work in the way that enables them to do their best work. When you join Thirdfort, you'll get immediate access to our flexible employee benefits package that aims to support you across these areas: Flexible Working Hours Enhanced parental leave Customisable wellness budget and £250 WFH Budget Up to 30 days Working from Abroad Uncapped holiday Enhanced sick leave Private healthcare with our provider, AXA Regular company and team socials Share options for all employees Regular company and team socials Enhanced employer matching pension scheme with salary sacrifice options Access to our Cycle to Work scheme and our Electric Car Scheme We're committed to building an inclusive, equitable and diverse culture where everyone has a chance to make a difference. We're purposefully building a team of problem-solvers that reflect our values - which is why we hire from all backgrounds. If you're a curious, kind individual who takes ownership, you'll be a great Thirdforter. If you require any reasonable adjustments during the application or interview process . click apply for full job details
May 16, 2024
Full time
We're on a mission to protect society from fraud and money laundering. We've already protected over 1.5 million people through life's big transactions, with a core aim to protect 3 million people by the end of 2024. Fraud and regulation are rising, costing the UK economy over £100bn every year; this makes it more difficult for businesses to protect themselves and their clients - individuals like you and me - from fraud and money laundering. Our co-founders Olly and Jack were led to this area when a friend was defrauded of £25K when buying their first property. At the time, anti-fraud technology didn't exist, which meant that completing the anti-fraud checks required in these processes was largely manual. These big life moments should be exciting, but instead are often confusing and scary due to the painful process of completing these paper-based checks and the risk of fraud. Thirdfort helps businesses to facilitate these anti fraud checks so that individuals know they can transact safely and seamlessly with professionals during these big transactions. Our anti-fraud platform provides a secure way for professionals in regulated sectors like Lawyers, Estate Agents and Accountants to transfer funds and verify sensitive information through app based document checks, facial recognition and open banking. Over 1,300 businesses now trust Thirdfort to verify their clients. We are FCA regulated and have raised over $25m in capital from leading Fintech investors Breega and Element Ventures, as well as the founders of Zoopla, Funding Circle, Comply Advantage, Tessian, Fenergo and Fidel. People at Thirdfort We invested in our People and Talent function early on, making our first hire before reaching Series A and 30 employees. Our team are core to our success, so investing in our ability to hire great talent and a culture that Thirdforters to do their best work was one of the easiest decisions our founders made! We're now looking for a People Partner to join us and help our business through its next stage of growth. Your mission As People Partner, your mission will be to empower the top performance of our Technology functions (Engineering, Product & Design, Infosecurity) through providing strategic and operational People advisory and support. Alongside this you'll help to shape, and drive forwards, our wider People agenda that supports our business' mission and strategy, placing our employees at the heart. Your role supports Thirdfort's mission by helping our teams to build the products and technology that enable us to protect society from fraud and money laundering. Success in this mission will be wide ranging, include developing management and leadership effectiveness, identifying and driving initiatives that drive performance and the overall organisational health of the Technology teams, and resolving complex people challenges. As well as this, you'll deliver companywide initiatives grounded in data and insights that go on to drive demonstrable impact. In this role, you will have influence over many of the levers that significantly impact and shape our culture and our ability to succeed in our mission. We're looking for someone with deep People knowledge and expertise, as well as commercial acumen. You'll be passionate about deeply understanding Thirdfort's mission and strategy and enjoy really diving into how our technology functions work so you can add value beyond core People responsibilities. Throughout this diverse workload, you'll always be challenging yourself and others on how we can drive the behaviours across Thirdfort that will help us to achieve our mission. For this role, we would love this person to be able to join us in our offices a couple of times a week as being together as a team is valuable for us but ultimately, we trust our team to decide what works best for them. Please note we're unfortunately unable to offer visa sponsorship for this role. You will achieve your mission as People Partner by: Establishing and maintaining effective relationships with business leaders, managers, and team members, particularly within Technology, to become a trusted advisor through deeply understanding their needs. Gaining a deep understanding of technology functions to devise a People agenda that aligns with Thirdfort's and the Technology teams' strategic goals. Developing managerial and leadership skills through partnership, coaching, and training on strategic and operational matters. This includes advising on organisational design, remote working, complex people issues, and communication strategies. Designing, leading. and implementing a range of business wide initiatives that drive forwards the company's overall performance, culture and ways of working. You'll leverage data and insights to drive decision-making and measure the impact. Owning, with delivery support of our People Coordinator, key cyclical activities (Onboarding, Performance & Compensation cycles, Offboarding) for Technology aimed at driving team performance and engagement throughout the employment lifecycle. Tracking, analysing and reporting against key indicators of organisational health including performance and engagement alongside departmental KPI's and metrics to diagnose challenges and opportunities and helping to design appropriate solutions. Supporting employees and serving as the face of People to Technology teams and managers - this is a mixture of proactive and reactive support. For example, through regular check-ins, feedback sessions, and responding to people requests. Thinking creatively about solutions to organisational challenges through a people and commercial lens. This mission may be right for you, if you: Are passionate and curious about all things People. You care deeply about the people experience, enjoy learning about new methods and approaches and take a test and learn approach to driving new initiatives. Have strong commercial acumen. Leaders will enjoy working with you because alongside your people expertise, you'll deeply understand their functions and the wider business context to be a business partner and advisor to them. You'll know best practice, whilst bringing pragmatism and the business' context to our approach and decision making. Have experience operating as a People Partner. You know what it takes to build trusted relationships with senior stakeholders and have demonstrable experience of driving impact within an organisation. You'll have ideally done this with Technology teams in a growth scale up. Have a strong understanding of UK employment law, the employee lifecycle and wider people operations processes. Are able to challenge and influence stakeholders. You understand the importance of clear communication, as well as leveraging data and insights to support decision-making and demonstrate impact. Are experienced in handling sensitive and complex matters. You are comfortable having difficult conversations, working professionally and discreetly with sensitive information. Are analytical and able to hone in on what really matters. You'll be comfortable working across data sets and different tools. You'll be able to zoom in to identify challenges and opportunities, whilst zooming out to paint a clear picture for your stakeholders. "Studies show that women and other less represented groups are less likely to apply for roles unless they meet every requirement. We believe in building a diverse team, valuing different skills and experiences and so if you don't think you have all the requirements listed here but feel this could be a role and environment you'd thrive in, we would still love for you to apply. " Life at Thirdfort Driven by our values, our culture promotes a collaborative and open environment where Thirdforters can take ownership, have impact, and feel empowered when it comes to their growth and development. We understand the importance of our teams wellbeing and recognise a one-size fits all approach rarely works, that's why we aim to provide the flexibility individuals need to work in the way that suits them, and their families, best. We've created our benefits package to reflect Thirdfort's mission and values. We place a strong focus on Security first given what we do, extending this to our team's physical, mental and financial security to support them through their big life moments. Our benefits exist to empower our team, ensuring they feel supported and able to work in the way that enables them to do their best work. When you join Thirdfort, you'll get immediate access to our flexible employee benefits package that aims to support you across these areas: Flexible Working Hours Enhanced parental leave Customisable wellness budget and £250 WFH Budget Up to 30 days Working from Abroad Uncapped holiday Enhanced sick leave Private healthcare with our provider, AXA Regular company and team socials Share options for all employees Regular company and team socials Enhanced employer matching pension scheme with salary sacrifice options Access to our Cycle to Work scheme and our Electric Car Scheme We're committed to building an inclusive, equitable and diverse culture where everyone has a chance to make a difference. We're purposefully building a team of problem-solvers that reflect our values - which is why we hire from all backgrounds. If you're a curious, kind individual who takes ownership, you'll be a great Thirdforter. If you require any reasonable adjustments during the application or interview process . click apply for full job details
Branch Coordinator Up to 28,000pa West Dulwich We are currently seeking a dynamic and experienced Branch Coordinator to join a well-established estate agency organisation based in West Dulwich. This is an exciting opportunity to play a key role in supporting the smooth operation of their branch. The successful candidate will have prior experience in a coordinator role within the estate agency industry. Key Responsibilities: Provide comprehensive administrative support to the branch, ensuring the smooth running of day-to-day operations. Act as the first point of contact for clients, delivering exceptional customer service. Assist with property valuations and viewings, coordinating schedules and maintaining records. Manage incoming calls and correspondence, responding promptly and professionally. Liaise with colleagues, customers, and external stakeholders to coordinate property sales and purchases. Maintain accurate and up-to-date records in accordance with company procedures. Requirements: Previous experience in a coordinator role within the estate agency industry would be useful. Excellent organisational and time management skills, with the ability to prioritise tasks effectively. Exceptional attention to detail and accuracy in all work. Strong communication skills, both written and verbal. Proficiency in relevant software applications, including Microsoft Office Suite. Benefits: Our client offers a range of fantastic in-house benefits, including discounted legal fees and complementary mortgage services. Potential for additional earnings through commission schemes. Company benefits include travel insurance, dental insurance, life assurance, and various discount programmes. Access to a range of training programmes to support your ongoing career development. Application Requirements: Candidates must ensure they meet the following criteria: Eligibility to work in the UK. No unspent criminal convictions. Availability to start as soon as possible. No scheduled holidays in the immediate future. Don't miss out on this exciting opportunity to join a well-established estate agency organisation and take the next step in your career. Apply now and become part of their dedicated team! Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
May 16, 2024
Full time
Branch Coordinator Up to 28,000pa West Dulwich We are currently seeking a dynamic and experienced Branch Coordinator to join a well-established estate agency organisation based in West Dulwich. This is an exciting opportunity to play a key role in supporting the smooth operation of their branch. The successful candidate will have prior experience in a coordinator role within the estate agency industry. Key Responsibilities: Provide comprehensive administrative support to the branch, ensuring the smooth running of day-to-day operations. Act as the first point of contact for clients, delivering exceptional customer service. Assist with property valuations and viewings, coordinating schedules and maintaining records. Manage incoming calls and correspondence, responding promptly and professionally. Liaise with colleagues, customers, and external stakeholders to coordinate property sales and purchases. Maintain accurate and up-to-date records in accordance with company procedures. Requirements: Previous experience in a coordinator role within the estate agency industry would be useful. Excellent organisational and time management skills, with the ability to prioritise tasks effectively. Exceptional attention to detail and accuracy in all work. Strong communication skills, both written and verbal. Proficiency in relevant software applications, including Microsoft Office Suite. Benefits: Our client offers a range of fantastic in-house benefits, including discounted legal fees and complementary mortgage services. Potential for additional earnings through commission schemes. Company benefits include travel insurance, dental insurance, life assurance, and various discount programmes. Access to a range of training programmes to support your ongoing career development. Application Requirements: Candidates must ensure they meet the following criteria: Eligibility to work in the UK. No unspent criminal convictions. Availability to start as soon as possible. No scheduled holidays in the immediate future. Don't miss out on this exciting opportunity to join a well-established estate agency organisation and take the next step in your career. Apply now and become part of their dedicated team! Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
SNG Formerly Sovereign Housing Association
Basingstoke, Hampshire
Are you well organised and enjoy providing an excellent service to customers and colleagues? Do you enjoy working in a busy and varied role? We are currently looking for a Coordinator to join our fast paced operations support Team, working in our Property Services division in Basingstoke on a permanent basis. About Sovereign Network Group (SNG) We are thrilled to have joined forces with Network Homes in October 2023, which now places us as the 6th largest housing association in the UK. Sovereign and Network Homes have come together as SNG (Sovereign Network Group) - an organisation that takes the best of both and makes it even better. The Role Your responsibilities will include receiving work orders and scheduling work diaries for trades employees completing repairs and maintenance works for our residents. You'll enjoy liaising with trade staff and other repairs staff to make sure all appointment targets are met and liaise with residents about their scheduled repair and maintenance works. Responsible to deliver the right outcome for our customer Provide a first point of contact within your area for business partners Assist in complaint and query resolution To manage a diary and bookings schedule for the team Complete required administration tasks Seek opportunities to improve performance and offer solutions Establish and maintain own effectiveness by developing strong working relationships with team members, business stakeholders What we look for Solid experience in administration within a busy customer focused role Some understanding of building maintenance terminology preferred Experience of using several different computer systems Ability to manage your own work load Strong customer service focus & confident telephone manner The ability to think quickly and clearly and work well under pressure Empathy and a passion for helping people As someone committed to customer service, you'll work as part of our Property Team responsible for scheduling repairs and maintenance works to fit with the diaries of our trade staff and contractors Rewards package £450 yearly flexible benefit pot to use against benefits of your choice 25 Days Holiday (pro rata + Bank Holidays (with an extra day every year up to 30 days) Chance to buy or sell holiday as part of our flexible benefits package Generous company pension scheme, matched up to 12% Flexible working Recognition scheme Wellbeing discounts At Sovereign Network Group, we are passionate about inclusion for all and creating a workplace where everyone can thrive, whatever their personal or professional background. We encourage applications from all. We believe that diverse talent makes us stronger.
May 15, 2024
Full time
Are you well organised and enjoy providing an excellent service to customers and colleagues? Do you enjoy working in a busy and varied role? We are currently looking for a Coordinator to join our fast paced operations support Team, working in our Property Services division in Basingstoke on a permanent basis. About Sovereign Network Group (SNG) We are thrilled to have joined forces with Network Homes in October 2023, which now places us as the 6th largest housing association in the UK. Sovereign and Network Homes have come together as SNG (Sovereign Network Group) - an organisation that takes the best of both and makes it even better. The Role Your responsibilities will include receiving work orders and scheduling work diaries for trades employees completing repairs and maintenance works for our residents. You'll enjoy liaising with trade staff and other repairs staff to make sure all appointment targets are met and liaise with residents about their scheduled repair and maintenance works. Responsible to deliver the right outcome for our customer Provide a first point of contact within your area for business partners Assist in complaint and query resolution To manage a diary and bookings schedule for the team Complete required administration tasks Seek opportunities to improve performance and offer solutions Establish and maintain own effectiveness by developing strong working relationships with team members, business stakeholders What we look for Solid experience in administration within a busy customer focused role Some understanding of building maintenance terminology preferred Experience of using several different computer systems Ability to manage your own work load Strong customer service focus & confident telephone manner The ability to think quickly and clearly and work well under pressure Empathy and a passion for helping people As someone committed to customer service, you'll work as part of our Property Team responsible for scheduling repairs and maintenance works to fit with the diaries of our trade staff and contractors Rewards package £450 yearly flexible benefit pot to use against benefits of your choice 25 Days Holiday (pro rata + Bank Holidays (with an extra day every year up to 30 days) Chance to buy or sell holiday as part of our flexible benefits package Generous company pension scheme, matched up to 12% Flexible working Recognition scheme Wellbeing discounts At Sovereign Network Group, we are passionate about inclusion for all and creating a workplace where everyone can thrive, whatever their personal or professional background. We encourage applications from all. We believe that diverse talent makes us stronger.
Location: Cambridge Science Park Department: Investment Property Management Contract type: Permanent Hours: 37 Salary: DOE Job Advert Are you an experienced facilities administrator looking for your next career move? If so, we're looking for a Facilities Administrator to join our site-based team on the prestigious Cambridge Science Park! The successful applicant will join our Investment and Property Management team. The Investment & Property Management team undertakes the management of various commercial assets for a range of clients including Cambridge Colleges, Institutions, Property Companies and Family trusts. The Cambridge Science Park is an asset of Trinity College which is managed by Bidwells. The Cambridge Science Park was established 52 years ago when Trinity College Cambridge embraced the concept that would change the hi-tech sector in Cambridge, the UK and beyond. Trinity owns the freehold of the Cambridge Science Park, which today comprises 150 acres, 1.7 million sq ft of high technology and laboratory buildings. It's home to 7000 people at over 170 companies, ranging from exciting start-ups to some of the world's leading technology businesses. Job Purpose We're looking for a proactive and knowledgeable Facilities Administrator to provide Facilities and Property support to tenants and occupiers on the Science Park. No one day will be the same, so we're looking for someone who is flexible and can handle an ever-changing workload and the successful applicant will also work closely with our in-house Investment and Property team here at Bidwells. What you'll be doing: Input into service charge management and assist in the production of service charge budget and reconciliation packs to issue to the tenants. Utilities - log monthly meter readings, update spreadsheet for Smartest Energy, change of tenancy. Liaise with tenants regarding various matters as agreed with the facilities/ property manager. Scheduling and booking inspections, preparation of documentation ahead of inspections by the facilities or property Manager Assist with follow-up actions from the inspections, likely to relate to H&S issues and remedial works, as agreed with the facilities/ property manager. Visits to properties to take meter readings, address issues, take photographs and other facilities associated work as agreed with the facilities and property manager. Updating of property handbooks, photocopying/scanning/filing and other administrative tasks as appropriate. Assist with helpdesk and raise actions within designated technology e.g. E-logbooks, as appropriate. Support in contractor management including quotes and access. Gain and maintain knowledge and understanding of building and estate activities across the Portfolio e.g. landlord works or projects, incoming/outgoing tenants through working closely with the facilities and property manager. Support in the management of instructions, purchase orders, invoice approvals between client and IPM e.g. management meeting agendas, minutes, client trackers. Assist in tenant engagement initiatives. Produce monthly report from Property Management Database of Diary Events (RR, LExp, Breaks), analyse data and discuss with Asset Manager for next steps Assist in Health & Safety data logging on the H&S management system/database and ensure any H&S documentation is saved and flagged if non compliant About you: Previous experience in a Facilities Coordination or Administration position Strong IT skills with a minimum of intermediate level in MS Excel, Word, Outlook, PowerPoint, PDF editor Aptitude to learn new technologies. Ability to prioritise and deal with a varied workload and the competing demands of the team. A self-starter with the ability to work on own initiative and a can-do approach to teamwork. Pro-active & excellent problem-solving skills. Excellent verbal and written communication skills with the ability to build relationships quickly with internal and external stakeholders. Numerate with a high level of attention to detail. Good team worker with excellent interpersonal skills Enjoys a fast paced and teamwork environment What's in it for you? Competitive Salary: We recognise and reward talent with generous salary and group bonus schemeComprehensive Benefits: Including up to 8% matched pension, private medical, medicash plan, your birthday off work and lifestyle discounts and perksProfessional Development: Continuous learning, study support and promotion opportunitiesInnovative Culture: Be part of a forward-thinking team at the forefront of industry trendsFamily Friendly: We offer enhanced family leave policies to support individuals close to you Bidwells is dedicated to fostering a truly inclusive culture of belonging, where everyone can thrive and succeed as their true and authentic selves at every level. We are committed to equal employment opportunity and positively encourage applications from all suitably qualified and eligible candidates regardless of race, sex, gender, gender identity or expression, disability, age, sexual orientation, transgender status, religion or belief. Flexible working requests are considered from day one. Agencies: Bidwells does not accept unsolicited resumes and will not be responsible for related fees. REF-213971
May 15, 2024
Full time
Location: Cambridge Science Park Department: Investment Property Management Contract type: Permanent Hours: 37 Salary: DOE Job Advert Are you an experienced facilities administrator looking for your next career move? If so, we're looking for a Facilities Administrator to join our site-based team on the prestigious Cambridge Science Park! The successful applicant will join our Investment and Property Management team. The Investment & Property Management team undertakes the management of various commercial assets for a range of clients including Cambridge Colleges, Institutions, Property Companies and Family trusts. The Cambridge Science Park is an asset of Trinity College which is managed by Bidwells. The Cambridge Science Park was established 52 years ago when Trinity College Cambridge embraced the concept that would change the hi-tech sector in Cambridge, the UK and beyond. Trinity owns the freehold of the Cambridge Science Park, which today comprises 150 acres, 1.7 million sq ft of high technology and laboratory buildings. It's home to 7000 people at over 170 companies, ranging from exciting start-ups to some of the world's leading technology businesses. Job Purpose We're looking for a proactive and knowledgeable Facilities Administrator to provide Facilities and Property support to tenants and occupiers on the Science Park. No one day will be the same, so we're looking for someone who is flexible and can handle an ever-changing workload and the successful applicant will also work closely with our in-house Investment and Property team here at Bidwells. What you'll be doing: Input into service charge management and assist in the production of service charge budget and reconciliation packs to issue to the tenants. Utilities - log monthly meter readings, update spreadsheet for Smartest Energy, change of tenancy. Liaise with tenants regarding various matters as agreed with the facilities/ property manager. Scheduling and booking inspections, preparation of documentation ahead of inspections by the facilities or property Manager Assist with follow-up actions from the inspections, likely to relate to H&S issues and remedial works, as agreed with the facilities/ property manager. Visits to properties to take meter readings, address issues, take photographs and other facilities associated work as agreed with the facilities and property manager. Updating of property handbooks, photocopying/scanning/filing and other administrative tasks as appropriate. Assist with helpdesk and raise actions within designated technology e.g. E-logbooks, as appropriate. Support in contractor management including quotes and access. Gain and maintain knowledge and understanding of building and estate activities across the Portfolio e.g. landlord works or projects, incoming/outgoing tenants through working closely with the facilities and property manager. Support in the management of instructions, purchase orders, invoice approvals between client and IPM e.g. management meeting agendas, minutes, client trackers. Assist in tenant engagement initiatives. Produce monthly report from Property Management Database of Diary Events (RR, LExp, Breaks), analyse data and discuss with Asset Manager for next steps Assist in Health & Safety data logging on the H&S management system/database and ensure any H&S documentation is saved and flagged if non compliant About you: Previous experience in a Facilities Coordination or Administration position Strong IT skills with a minimum of intermediate level in MS Excel, Word, Outlook, PowerPoint, PDF editor Aptitude to learn new technologies. Ability to prioritise and deal with a varied workload and the competing demands of the team. A self-starter with the ability to work on own initiative and a can-do approach to teamwork. Pro-active & excellent problem-solving skills. Excellent verbal and written communication skills with the ability to build relationships quickly with internal and external stakeholders. Numerate with a high level of attention to detail. Good team worker with excellent interpersonal skills Enjoys a fast paced and teamwork environment What's in it for you? Competitive Salary: We recognise and reward talent with generous salary and group bonus schemeComprehensive Benefits: Including up to 8% matched pension, private medical, medicash plan, your birthday off work and lifestyle discounts and perksProfessional Development: Continuous learning, study support and promotion opportunitiesInnovative Culture: Be part of a forward-thinking team at the forefront of industry trendsFamily Friendly: We offer enhanced family leave policies to support individuals close to you Bidwells is dedicated to fostering a truly inclusive culture of belonging, where everyone can thrive and succeed as their true and authentic selves at every level. We are committed to equal employment opportunity and positively encourage applications from all suitably qualified and eligible candidates regardless of race, sex, gender, gender identity or expression, disability, age, sexual orientation, transgender status, religion or belief. Flexible working requests are considered from day one. Agencies: Bidwells does not accept unsolicited resumes and will not be responsible for related fees. REF-213971
Role Overview We're growing here at Savills and we're looking for the newest member of our Manchester Property Management team. We want to attract the best talent, and it's important to us that you are a friendly, organized and proactive team player who is great at prioritizing tasks. The main purpose of the role is to ensure Savills Landlords and Tenants receive an effective, customer focussed property management service during their tenancy. Our Property Managers are responsible for a wide range of tasks: customer care for clients, organising and conducting inspections and check outs, negotiating renewals and administrating deposit returns. You'll also be required to administer Tenancy Progression through to move in and to meet and greet clients. This multifunctional role requires high energy and a willingness to get stuck in. You'll be on hand to help whenever necessary with a varied workload in active and busy offices. Often there will be time pressures and short notice requests - our Property Managers thrive under this pressure. Key Responsibilities You will be expected to take the lead on ensuring all required paperwork and checks that are carried out for each tenancy, with the support of your team, complying with all Savills processes, ARLA guidance and statutory legislation. Responsibilities: Checking and preparing properties for new tenancies Ensuring all properties have a valid Gas Safety, EIC/EICR, PAT and Licenses Arranging pre tenancy works in relation to special clauses agreed at offer point and ensuring timely completion Arranging or preparing the inventory and check in Preparing welcome packs for the tenant Meeting new tenants at the start of the tenancy Set up of utilities Deal with day-to-day property maintenance issues Planned maintenance Invoice management and processing Obtaining competitive quotations Organise renewal of safety certification and remedial works during the tenancy Carrying out mid-term property visits in line with our terms of business Prepare mid-term reports to send to the landlord and feedback to the tenant if a breach has been noted Preparing checkout reports to send to the landlord and tenants Negotiate renewals where appropriate Ensure that tenants are referenced appropriately and right to rent checks are obtained as well as verified Identification documents Negotiation and distribution of the deposit return Progression and administration related to new tenancies and renewals Prospecting for and managing relationships with contractors and suppliers Participate in, and on occasions lead, morning and weekly team meetings and completing related reports. Ensure all company training is attended and completed Follow up and report on rental arrears and statements for landlords and tenants Key Skills We are looking for someone who is organised, enthusiastic, target driven and has the willingness to go the extra mile to provide excellent customer service and help the team succeed. Although previous lettings experience is preferable it is not essential, we have very successful property managers from a variety of backgrounds our priority is to find a positive individual dedicated to the role. Team Overview Our Manchester team is led by our Head of Cluster, who is supported by three dedicated Heads of Department specialising in Residential Lettings, Residential Property Management, and Residential Sales. Our Residential Lettings department boasts a dynamic team including two Lettings Negotiators, a Client Liaison Coordinator and a Tenancy Progressor, ensuring seamless service delivery to our clients. In Residential Property Management, we have a robust team of four additional Property Managers, working closely with clients to manage their properties efficiently along with two other Property Managers that join our meetings and exercises remotely but work from other offices in the country. The Residential Sales team comprises of an additional two dedicated members, focusing on delivering exceptional sales services. Find out more about Savills offer Recruitment agencies Savills only pay agency fees where we have a signed agreement in place and that agency has been previously contacted and directed by a member of our recruitment team. We do not pay agency fees when speculative and unsolicited CVs are submitted to Savills or any of our employees other than via our careers website and through our recruitment process. If this is not adhered to, agency fees will not be paid.Submission of any unsolicited CVs or proposals to Savills will be deemed evidence of full and unlimited acceptance of this approach.
May 15, 2024
Full time
Role Overview We're growing here at Savills and we're looking for the newest member of our Manchester Property Management team. We want to attract the best talent, and it's important to us that you are a friendly, organized and proactive team player who is great at prioritizing tasks. The main purpose of the role is to ensure Savills Landlords and Tenants receive an effective, customer focussed property management service during their tenancy. Our Property Managers are responsible for a wide range of tasks: customer care for clients, organising and conducting inspections and check outs, negotiating renewals and administrating deposit returns. You'll also be required to administer Tenancy Progression through to move in and to meet and greet clients. This multifunctional role requires high energy and a willingness to get stuck in. You'll be on hand to help whenever necessary with a varied workload in active and busy offices. Often there will be time pressures and short notice requests - our Property Managers thrive under this pressure. Key Responsibilities You will be expected to take the lead on ensuring all required paperwork and checks that are carried out for each tenancy, with the support of your team, complying with all Savills processes, ARLA guidance and statutory legislation. Responsibilities: Checking and preparing properties for new tenancies Ensuring all properties have a valid Gas Safety, EIC/EICR, PAT and Licenses Arranging pre tenancy works in relation to special clauses agreed at offer point and ensuring timely completion Arranging or preparing the inventory and check in Preparing welcome packs for the tenant Meeting new tenants at the start of the tenancy Set up of utilities Deal with day-to-day property maintenance issues Planned maintenance Invoice management and processing Obtaining competitive quotations Organise renewal of safety certification and remedial works during the tenancy Carrying out mid-term property visits in line with our terms of business Prepare mid-term reports to send to the landlord and feedback to the tenant if a breach has been noted Preparing checkout reports to send to the landlord and tenants Negotiate renewals where appropriate Ensure that tenants are referenced appropriately and right to rent checks are obtained as well as verified Identification documents Negotiation and distribution of the deposit return Progression and administration related to new tenancies and renewals Prospecting for and managing relationships with contractors and suppliers Participate in, and on occasions lead, morning and weekly team meetings and completing related reports. Ensure all company training is attended and completed Follow up and report on rental arrears and statements for landlords and tenants Key Skills We are looking for someone who is organised, enthusiastic, target driven and has the willingness to go the extra mile to provide excellent customer service and help the team succeed. Although previous lettings experience is preferable it is not essential, we have very successful property managers from a variety of backgrounds our priority is to find a positive individual dedicated to the role. Team Overview Our Manchester team is led by our Head of Cluster, who is supported by three dedicated Heads of Department specialising in Residential Lettings, Residential Property Management, and Residential Sales. Our Residential Lettings department boasts a dynamic team including two Lettings Negotiators, a Client Liaison Coordinator and a Tenancy Progressor, ensuring seamless service delivery to our clients. In Residential Property Management, we have a robust team of four additional Property Managers, working closely with clients to manage their properties efficiently along with two other Property Managers that join our meetings and exercises remotely but work from other offices in the country. The Residential Sales team comprises of an additional two dedicated members, focusing on delivering exceptional sales services. Find out more about Savills offer Recruitment agencies Savills only pay agency fees where we have a signed agreement in place and that agency has been previously contacted and directed by a member of our recruitment team. We do not pay agency fees when speculative and unsolicited CVs are submitted to Savills or any of our employees other than via our careers website and through our recruitment process. If this is not adhered to, agency fees will not be paid.Submission of any unsolicited CVs or proposals to Savills will be deemed evidence of full and unlimited acceptance of this approach.
Join our dynamic and dedicated Business Liaison Team at Your Company Name for a temporary position where you can make an immediate impact. We are committed to ensuring our residents' homes are safe, well-maintained, and comfortable. As a Temporary Housing Repairs Coordinator, you will provide essential administrative support and coordinate critical housing repairs during a key period. Role Overview: As a Temporary Housing Repairs Coordinator, you will play a vital role in delivering timely and efficient repair services. Your organizational skills and attention to detail will ensure that all repair requests are handled promptly and effectively. This is an exciting opportunity to contribute to a team that makes a real difference in people's lives every day. Key Responsibilities: Administrative Support: Manage and maintain repair records, schedules, and documentation. Ensure all repair requests are logged and tracked accurately. Coordination: Liaise with contractors, residents, and internal teams to coordinate repairs and maintenance activities. Ensure all parties are informed and updated on the progress of repairs. Communication: Serve as the primary point of contact for residents regarding their repair requests. Provide timely updates and resolve any issues or concerns efficiently. Ad-Hoc Duties: Undertake various administrative tasks and special projects as required by the Business Liaison Manager to support the smooth operation of the department. Quality Assurance: Monitor the completion of repairs to ensure they meet our high standards of quality and compliance. Provide feedback to contractors and suggest improvements when necessary. Data Management: Maintain accurate records and databases related to repairs. Generate reports and analyze data to identify trends and areas for improvement. Qualifications: Experience: Previous experience in a similar role or within a housing or property management environment is preferred. Skills: Strong organizational and multitasking abilities. Excellent communication and interpersonal skills. Proficient in MS Office and database management. Attributes: Detail-oriented, proactive, and able to work independently and as part of a team. A problem-solver with a can-do attitude.
May 15, 2024
Contractor
Join our dynamic and dedicated Business Liaison Team at Your Company Name for a temporary position where you can make an immediate impact. We are committed to ensuring our residents' homes are safe, well-maintained, and comfortable. As a Temporary Housing Repairs Coordinator, you will provide essential administrative support and coordinate critical housing repairs during a key period. Role Overview: As a Temporary Housing Repairs Coordinator, you will play a vital role in delivering timely and efficient repair services. Your organizational skills and attention to detail will ensure that all repair requests are handled promptly and effectively. This is an exciting opportunity to contribute to a team that makes a real difference in people's lives every day. Key Responsibilities: Administrative Support: Manage and maintain repair records, schedules, and documentation. Ensure all repair requests are logged and tracked accurately. Coordination: Liaise with contractors, residents, and internal teams to coordinate repairs and maintenance activities. Ensure all parties are informed and updated on the progress of repairs. Communication: Serve as the primary point of contact for residents regarding their repair requests. Provide timely updates and resolve any issues or concerns efficiently. Ad-Hoc Duties: Undertake various administrative tasks and special projects as required by the Business Liaison Manager to support the smooth operation of the department. Quality Assurance: Monitor the completion of repairs to ensure they meet our high standards of quality and compliance. Provide feedback to contractors and suggest improvements when necessary. Data Management: Maintain accurate records and databases related to repairs. Generate reports and analyze data to identify trends and areas for improvement. Qualifications: Experience: Previous experience in a similar role or within a housing or property management environment is preferred. Skills: Strong organizational and multitasking abilities. Excellent communication and interpersonal skills. Proficient in MS Office and database management. Attributes: Detail-oriented, proactive, and able to work independently and as part of a team. A problem-solver with a can-do attitude.