Pertemps Network Group are delighted to be assisting a reputable housing provider in the search for an experienced and driven Housing Manager to join their Neighbourhood Services Team. This is an exciting opportunity for a strong leader with a proven background in social housing, tenancy management, and neighbourhood services. The successful postholder will oversee a team of Housing Officers and Housing Assistants, ensuring the delivery of a high quality, resident focused housing management service across local communities. Working Pattern: Fully Site Based Location: London Rate: 280-300 Umbrella The Role The Housing Manager will lead and develop a high performing team, ensuring excellent service delivery across tenancy management, neighbourhood improvements, ASB casework, voids and lettings, estate inspections, and safeguarding. Key responsibilities include: Leading, motivating, and developing a team of Housing Officers and Assistants to deliver a value for money neighbourhood service. Implementing the organisation's neighbourhood services business plan and contributing to budget management. Ensuring compliance with tenancy agreements, taking proactive steps to minimise breaches and improve resident satisfaction. Overseeing quarterly estate inspections, working collaboratively with repairs and estate services. Managing the voids and lettings process, ensuring properties are turned around efficiently and income is maximised. Delivering an effective approach to anti social behaviour through decisive case management and partnership working. Ensuring responsive, victim centred action on domestic abuse cases. Representing Housing Services at court, case conferences, and multi agency meetings. Building strong stakeholder relationships across partner organisations, resident groups, community agencies, and internal teams. Analysing service performance, KPI data, and developing strategies for continuous improvement. Championing equality, diversity, and inclusion across service delivery. Supporting emergency planning, service continuity and the council's safeguarding responsibilities. About You We are seeking a confident and capable leader with experience in social housing and neighbourhood management. You will ideally bring: Experience managing teams in a housing management or neighbourhood services environment. Strong knowledge of housing legislation, tenancy management, and social housing regulatory frameworks. A track record of delivering service improvement, driving performance, and managing change. Experience handling complex ASB cases, complaints, safeguarding concerns, and multi agency working. Excellent communication, influencing, and relationship building skills. Ability to analyse data, manage budgets, and contribute to strategic planning. Strong organisational skills with the ability to prioritise competing demands. A commitment to equality, diversity, and delivering exceptional customer service. Why Apply? Join a respected and community focused housing provider Lead a passionate team committed to improving local neighbourhoods Make a real impact on residents' quality of life Excellent opportunity for professional growth and development How to Apply If you are an experienced housing management professional looking for your next step, we would love to hear from you. Apply today via Pertemps Network Group and take the next step in your housing career.
Mar 20, 2026
Full time
Pertemps Network Group are delighted to be assisting a reputable housing provider in the search for an experienced and driven Housing Manager to join their Neighbourhood Services Team. This is an exciting opportunity for a strong leader with a proven background in social housing, tenancy management, and neighbourhood services. The successful postholder will oversee a team of Housing Officers and Housing Assistants, ensuring the delivery of a high quality, resident focused housing management service across local communities. Working Pattern: Fully Site Based Location: London Rate: 280-300 Umbrella The Role The Housing Manager will lead and develop a high performing team, ensuring excellent service delivery across tenancy management, neighbourhood improvements, ASB casework, voids and lettings, estate inspections, and safeguarding. Key responsibilities include: Leading, motivating, and developing a team of Housing Officers and Assistants to deliver a value for money neighbourhood service. Implementing the organisation's neighbourhood services business plan and contributing to budget management. Ensuring compliance with tenancy agreements, taking proactive steps to minimise breaches and improve resident satisfaction. Overseeing quarterly estate inspections, working collaboratively with repairs and estate services. Managing the voids and lettings process, ensuring properties are turned around efficiently and income is maximised. Delivering an effective approach to anti social behaviour through decisive case management and partnership working. Ensuring responsive, victim centred action on domestic abuse cases. Representing Housing Services at court, case conferences, and multi agency meetings. Building strong stakeholder relationships across partner organisations, resident groups, community agencies, and internal teams. Analysing service performance, KPI data, and developing strategies for continuous improvement. Championing equality, diversity, and inclusion across service delivery. Supporting emergency planning, service continuity and the council's safeguarding responsibilities. About You We are seeking a confident and capable leader with experience in social housing and neighbourhood management. You will ideally bring: Experience managing teams in a housing management or neighbourhood services environment. Strong knowledge of housing legislation, tenancy management, and social housing regulatory frameworks. A track record of delivering service improvement, driving performance, and managing change. Experience handling complex ASB cases, complaints, safeguarding concerns, and multi agency working. Excellent communication, influencing, and relationship building skills. Ability to analyse data, manage budgets, and contribute to strategic planning. Strong organisational skills with the ability to prioritise competing demands. A commitment to equality, diversity, and delivering exceptional customer service. Why Apply? Join a respected and community focused housing provider Lead a passionate team committed to improving local neighbourhoods Make a real impact on residents' quality of life Excellent opportunity for professional growth and development How to Apply If you are an experienced housing management professional looking for your next step, we would love to hear from you. Apply today via Pertemps Network Group and take the next step in your housing career.
Building Surveyor Job Type: Full-time Location: Housing Services, Neighbourhoods Directorate Reports to: Repairs and Maintenance Manager Hourly rate: £40-£50 per hour umbrella dependant on experience. We are seeking a Building Surveyor to lead significant technical projects within the Housing Services function. This role involves delivering major technical projects and work packages that align with the Council's corporate aims and objectives, considering relevant statutes and legislation. The ideal candidate will provide high-level technical consultancy and develop customer-focused technical solutions. Day-to-day of the role: Carry out technical inspections of disrepair properties within required timescales. Produce clear, detailed, and accurate schedules of works. Validate expert reports and ensure recommendations are workable and cost-effective. Liaise with contractors, legal teams, and housing officers to progress cases efficiently. Provide professional oversight to ensure works are delivered to standard. Track progress and support case closure within the legal timeframe. Contribute to improved reporting, forecasting, and case management. Lead on the management of reactive repairs, void property repairs, major repairs, minor planned works, and major insurance works. Ensure delivery of all works in line with compliance requirements and promote the council's Health & Safety policy and CDM regulations. Required Skills & Qualifications: Construction-related qualification or equivalent demonstrable work experience. Extensive knowledge of building construction, building standards, planning regulations, regulatory standards, health & safety, and other legislation relevant to asset management. Experience in managing small projects and an understanding of CDM. Proficiency in Microsoft Excel, Word, and PowerPoint. Excellent communication skills, both oral and written, with the ability to present technical reports. Ability to work independently and as part of a team in a changing environment with conflicting priorities and deadlines. Full driving licence and access to a car on each working day.
Mar 18, 2026
Seasonal
Building Surveyor Job Type: Full-time Location: Housing Services, Neighbourhoods Directorate Reports to: Repairs and Maintenance Manager Hourly rate: £40-£50 per hour umbrella dependant on experience. We are seeking a Building Surveyor to lead significant technical projects within the Housing Services function. This role involves delivering major technical projects and work packages that align with the Council's corporate aims and objectives, considering relevant statutes and legislation. The ideal candidate will provide high-level technical consultancy and develop customer-focused technical solutions. Day-to-day of the role: Carry out technical inspections of disrepair properties within required timescales. Produce clear, detailed, and accurate schedules of works. Validate expert reports and ensure recommendations are workable and cost-effective. Liaise with contractors, legal teams, and housing officers to progress cases efficiently. Provide professional oversight to ensure works are delivered to standard. Track progress and support case closure within the legal timeframe. Contribute to improved reporting, forecasting, and case management. Lead on the management of reactive repairs, void property repairs, major repairs, minor planned works, and major insurance works. Ensure delivery of all works in line with compliance requirements and promote the council's Health & Safety policy and CDM regulations. Required Skills & Qualifications: Construction-related qualification or equivalent demonstrable work experience. Extensive knowledge of building construction, building standards, planning regulations, regulatory standards, health & safety, and other legislation relevant to asset management. Experience in managing small projects and an understanding of CDM. Proficiency in Microsoft Excel, Word, and PowerPoint. Excellent communication skills, both oral and written, with the ability to present technical reports. Ability to work independently and as part of a team in a changing environment with conflicting priorities and deadlines. Full driving licence and access to a car on each working day.
Pertemps Network Group are delighted to be supporting a reputable and forward-thinking Housing Provider in the appointment of a highly experienced Maintenance Team Leader .This is a pivotal leadership role with full operational responsibility for responsive repairs, compliance, asset management, capital works delivery, contractor performance, and regulatory assurance. Reporting directly to an operational leader, this role combines technical expertise with strategic oversight and people management. Salary: £48,000 - £53,000 per annumFull Time Permanent Sector: Social Housing Location: London The Opportunity This position offers the chance to take ownership of a comprehensive maintenance and asset management function, ensuring properties remain safe, compliant, and maintained to a high standard, while driving continuous service improvement and regulatory excellence.You will operate at both operational and strategic levels, ensuring compliance with statutory requirements, regulatory standards, and organisational KPIs. Key Responsibilities Strategic Asset Management & Maintenance Leadership Lead the delivery of the Asset Management Programme , ensuring effective lifecycle planning and long-term investment strategies. Oversee stock condition surveys and maintain accurate property data to inform capital planning. Develop and implement preventative maintenance strategies to reduce reactive repairs . Drive value for money across maintenance contracts and service delivery. Ensure systems are in place to monitor and improve performance against regulatory consumer standards . Responsive Repairs & Voids Management Oversee day-to-day maintenance operations and ensure works are completed within agreed SLAs. Undertake post-inspections of works exceeding £1,400 to ensure quality and compliance. Conduct void inspections and sign-off to minimise turnaround times and revenue loss. Act as escalation point for complex repairs cases. Participate in and manage the emergency out-of-hours escalation service. Compliance & Building Safety Assurance Take full responsibility for statutory compliance across: Gas Safety (CP12 certification oversight) Fire Safety (FRA actions and remedial works) Electrical Safety (EICR compliance) Legionella monitoring and control Asbestos management plans Lift servicing and LOLER compliance Health & Safety legislation applicable to social housing You will ensure robust audit trails, compliance tracking systems, and regulatory reporting mechanisms are maintained to inspection-ready standard. Capital Works & Contractor Management Lead refurbishment and improvement projects (internal and external domestic works). Manage external contractors on site, ensuring quality, safety, and adherence to specification. Oversee cyclical maintenance and major works programmes . Contribute to procurement exercises including tender preparation and contractor evaluation. Monitor contractor KPIs and implement performance management where required. Disrepair, Complaints & Risk Management Manage and mitigate housing disrepair claims in collaboration with legal teams. Ensure all Stage 1 and Stage 2 complaints are investigated and responded to within target. Respond to Member enquiries professionally and within agreed timescales. Identify and manage operational risk within the maintenance function. Financial & Performance Management Work alongside Senior Management in planning, managing, and monitoring the maintenance and asset management budget. Ensure accurate forecasting and cost control across programmes. Produce detailed KPI and performance reports for Board and senior leadership. Analyse data trends to identify service improvement opportunities. Team Leadership & Stakeholder Engagement Direct line management of two Customer Service Officers within the maintenance team. Develop team capability and performance standards. Liaise effectively with tenants, contractors, Board members, and senior stakeholders Promote a strong customer-focused culture within the service. Candidate Profile We are seeking a technically competent and commercially aware maintenance professional with: Extensive experience in social housing maintenance or asset management Strong working knowledge of statutory compliance frameworks Demonstrable experience managing contractors and capital works projects Experience handling disrepair claims and complex complaints Budget management and financial monitoring experience Strong data analysis and reporting capability Leadership experience within a property or maintenance environment Excellent communication and stakeholder management skills Desirable Relevant qualification in Building Surveying, Construction, Property Management, or Asset Management NEBOSH / IOSH certification Knowledge of social housing regulatory standards and consumer standards Why Apply? This is an opportunity to take full ownership of a critical housing function within a respected organisation. The successful candidate will play a central role in ensuring regulatory compliance, resident safety, financial control, and service excellence.If you are a driven maintenance professional ready to operate at leadership level within social housing, we would welcome your application.
Mar 18, 2026
Full time
Pertemps Network Group are delighted to be supporting a reputable and forward-thinking Housing Provider in the appointment of a highly experienced Maintenance Team Leader .This is a pivotal leadership role with full operational responsibility for responsive repairs, compliance, asset management, capital works delivery, contractor performance, and regulatory assurance. Reporting directly to an operational leader, this role combines technical expertise with strategic oversight and people management. Salary: £48,000 - £53,000 per annumFull Time Permanent Sector: Social Housing Location: London The Opportunity This position offers the chance to take ownership of a comprehensive maintenance and asset management function, ensuring properties remain safe, compliant, and maintained to a high standard, while driving continuous service improvement and regulatory excellence.You will operate at both operational and strategic levels, ensuring compliance with statutory requirements, regulatory standards, and organisational KPIs. Key Responsibilities Strategic Asset Management & Maintenance Leadership Lead the delivery of the Asset Management Programme , ensuring effective lifecycle planning and long-term investment strategies. Oversee stock condition surveys and maintain accurate property data to inform capital planning. Develop and implement preventative maintenance strategies to reduce reactive repairs . Drive value for money across maintenance contracts and service delivery. Ensure systems are in place to monitor and improve performance against regulatory consumer standards . Responsive Repairs & Voids Management Oversee day-to-day maintenance operations and ensure works are completed within agreed SLAs. Undertake post-inspections of works exceeding £1,400 to ensure quality and compliance. Conduct void inspections and sign-off to minimise turnaround times and revenue loss. Act as escalation point for complex repairs cases. Participate in and manage the emergency out-of-hours escalation service. Compliance & Building Safety Assurance Take full responsibility for statutory compliance across: Gas Safety (CP12 certification oversight) Fire Safety (FRA actions and remedial works) Electrical Safety (EICR compliance) Legionella monitoring and control Asbestos management plans Lift servicing and LOLER compliance Health & Safety legislation applicable to social housing You will ensure robust audit trails, compliance tracking systems, and regulatory reporting mechanisms are maintained to inspection-ready standard. Capital Works & Contractor Management Lead refurbishment and improvement projects (internal and external domestic works). Manage external contractors on site, ensuring quality, safety, and adherence to specification. Oversee cyclical maintenance and major works programmes . Contribute to procurement exercises including tender preparation and contractor evaluation. Monitor contractor KPIs and implement performance management where required. Disrepair, Complaints & Risk Management Manage and mitigate housing disrepair claims in collaboration with legal teams. Ensure all Stage 1 and Stage 2 complaints are investigated and responded to within target. Respond to Member enquiries professionally and within agreed timescales. Identify and manage operational risk within the maintenance function. Financial & Performance Management Work alongside Senior Management in planning, managing, and monitoring the maintenance and asset management budget. Ensure accurate forecasting and cost control across programmes. Produce detailed KPI and performance reports for Board and senior leadership. Analyse data trends to identify service improvement opportunities. Team Leadership & Stakeholder Engagement Direct line management of two Customer Service Officers within the maintenance team. Develop team capability and performance standards. Liaise effectively with tenants, contractors, Board members, and senior stakeholders Promote a strong customer-focused culture within the service. Candidate Profile We are seeking a technically competent and commercially aware maintenance professional with: Extensive experience in social housing maintenance or asset management Strong working knowledge of statutory compliance frameworks Demonstrable experience managing contractors and capital works projects Experience handling disrepair claims and complex complaints Budget management and financial monitoring experience Strong data analysis and reporting capability Leadership experience within a property or maintenance environment Excellent communication and stakeholder management skills Desirable Relevant qualification in Building Surveying, Construction, Property Management, or Asset Management NEBOSH / IOSH certification Knowledge of social housing regulatory standards and consumer standards Why Apply? This is an opportunity to take full ownership of a critical housing function within a respected organisation. The successful candidate will play a central role in ensuring regulatory compliance, resident safety, financial control, and service excellence.If you are a driven maintenance professional ready to operate at leadership level within social housing, we would welcome your application.
Sanctuaryprovide in-house repairs and maintenance services for an extensive portfolio of properties across Sanctuary organisations. As part of a not-for-profit organisation, we aim to achieve outstanding results for our customers based on our values - working in an open and transparent way, creating strong partnerships with our customers and providing a first-class customer service. Administration Officer £31,214 - £32,857 per year 40 hours per week Monday to Friday 8.00am - 4.30pm This opportunity is for an Administration Officer to join our team in East London, reporting to the Gas works Coordinator within the London Gas Team. The position sits within Property Services, who are responsible for delivering high quality and cost-effective property repairs, compliance and installation and estate services across the UK to mainly internal clients and additionally a small number of external clients. It is also responsible for operational Health and Safety of the service, including fire safety and delivering effective group wide asset management and reinvestment programmes. The role of Administration Officer will include: Deliver, improve, maintain and monitor effective and efficient administrative systems to support the delivery of services in accordance with policies, procedures and relevant regulations Support the regional teams by ensuring accurate and timely information is collected, collated, prepared and presented to ensure regulatory and other standards are continuously met or exceeded Support the management and maintenance of relationships with internal and external stakeholders, residents and contractors, identifying any shortfalls in service delivery and ensuring they are dealt with appropriately, including investigating and responding to complaints Maintain effective filing systems, database records and processes that enable the accurate recording and timely provision of information, ensuring they are as user friendly and accessible as possible Skills and experiences: Literacy and numeracy equivalent to passes in GCSE Grade English and Maths Recent experience of undertaking a similar role Proven experience of working to deadlines and prioritising workloads, both for self and others Some experience of working with data, including inputting and updating databases Good organisational and planning skills Good communication skills, including both written and spoken English About us We provide in-house repairs and maintenance for a wide range of properties, as part of a not-for-profit organisation. We foster a diverse and inclusive culture. Our customers are at the heart of all we do, and colleagues help make a real difference to people's lives. As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering: 25 days annual leave (rising to a maximum of 30 days) plus public holidays A pension scheme with employer contributions from Sanctuary Life Assurance Employee Advice Service including counselling Cycle to Work scheme Voluntary health plans Wellbeing support and tools Staff Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues £31,214 per annum (rising to £32,857 per annum after 12 months, subject to satisfactory performance) If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you - We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application. Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent unlawful working. Sanctuary Maintenance Contractors Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.
Mar 13, 2026
Full time
Sanctuaryprovide in-house repairs and maintenance services for an extensive portfolio of properties across Sanctuary organisations. As part of a not-for-profit organisation, we aim to achieve outstanding results for our customers based on our values - working in an open and transparent way, creating strong partnerships with our customers and providing a first-class customer service. Administration Officer £31,214 - £32,857 per year 40 hours per week Monday to Friday 8.00am - 4.30pm This opportunity is for an Administration Officer to join our team in East London, reporting to the Gas works Coordinator within the London Gas Team. The position sits within Property Services, who are responsible for delivering high quality and cost-effective property repairs, compliance and installation and estate services across the UK to mainly internal clients and additionally a small number of external clients. It is also responsible for operational Health and Safety of the service, including fire safety and delivering effective group wide asset management and reinvestment programmes. The role of Administration Officer will include: Deliver, improve, maintain and monitor effective and efficient administrative systems to support the delivery of services in accordance with policies, procedures and relevant regulations Support the regional teams by ensuring accurate and timely information is collected, collated, prepared and presented to ensure regulatory and other standards are continuously met or exceeded Support the management and maintenance of relationships with internal and external stakeholders, residents and contractors, identifying any shortfalls in service delivery and ensuring they are dealt with appropriately, including investigating and responding to complaints Maintain effective filing systems, database records and processes that enable the accurate recording and timely provision of information, ensuring they are as user friendly and accessible as possible Skills and experiences: Literacy and numeracy equivalent to passes in GCSE Grade English and Maths Recent experience of undertaking a similar role Proven experience of working to deadlines and prioritising workloads, both for self and others Some experience of working with data, including inputting and updating databases Good organisational and planning skills Good communication skills, including both written and spoken English About us We provide in-house repairs and maintenance for a wide range of properties, as part of a not-for-profit organisation. We foster a diverse and inclusive culture. Our customers are at the heart of all we do, and colleagues help make a real difference to people's lives. As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering: 25 days annual leave (rising to a maximum of 30 days) plus public holidays A pension scheme with employer contributions from Sanctuary Life Assurance Employee Advice Service including counselling Cycle to Work scheme Voluntary health plans Wellbeing support and tools Staff Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues £31,214 per annum (rising to £32,857 per annum after 12 months, subject to satisfactory performance) If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you - We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application. Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent unlawful working. Sanctuary Maintenance Contractors Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.
To lead a team of back-office functions for the Repairs Team - out of hours enquiries, work in progress, invoicing, officer enquiries, contractor management and chase-ups and complex repair orders. Ensure that repairs jobs are monitored and coordinated and scheduled appropriately to maximise efficient service delivery. Manage the scheduling to ensure this is fully automated while overseeing the manual override function. You will ensure that the correct information and management of contact for our internal/external customers and suppliers are in-line with our policies and procedures. Provide analysis of workflows and demands for service. Monitor performance data and potential risks and action solutions. Ensure administrative support is provided for the efficient running of the repairs service - voids, disrepair, damp and mould, invoicing and other areas. Provide support to the Operations Manager Responsive Repairs. Work in close liaison with the Repairs Front Office Team Leader. Take responsibility for ensuring that processes and systems are kept under review. Support and drive any new system/process changes Support the Housing Service in carrying out customer surveys regarding repairs, complaints and other areas of housing as may be required.
Mar 10, 2026
Full time
To lead a team of back-office functions for the Repairs Team - out of hours enquiries, work in progress, invoicing, officer enquiries, contractor management and chase-ups and complex repair orders. Ensure that repairs jobs are monitored and coordinated and scheduled appropriately to maximise efficient service delivery. Manage the scheduling to ensure this is fully automated while overseeing the manual override function. You will ensure that the correct information and management of contact for our internal/external customers and suppliers are in-line with our policies and procedures. Provide analysis of workflows and demands for service. Monitor performance data and potential risks and action solutions. Ensure administrative support is provided for the efficient running of the repairs service - voids, disrepair, damp and mould, invoicing and other areas. Provide support to the Operations Manager Responsive Repairs. Work in close liaison with the Repairs Front Office Team Leader. Take responsibility for ensuring that processes and systems are kept under review. Support and drive any new system/process changes Support the Housing Service in carrying out customer surveys regarding repairs, complaints and other areas of housing as may be required.
Job Title: Housing Officer Location: Bournemouth Salary : 28,000- 35,000 Hours: Monday-Friday 40 hours per week 8.30am-5pm Contract Type : Permanent Purpose of the Role: Our client, a leading provider of housing solutions, is seeking a Housing Officer to cover the Bournemouth area. The Housing Officer supports and manages Service Users within an allocated area, ensuring their well-being and the effective management of properties. This includes welfare visits, property inspections, and accurate record-keeping in line with company procedures. Duties and Responsibilities: Supporting Service Users: Manage a caseload of Service Users. Conduct dispersals, inductions, and welfare checks. Signpost SUs to local services (e.g., healthcare, shops). Arrange and support transport or relocation as needed. Ensure the health, safety, and timely move-on of Service Users. Managing Properties: Conduct monthly inspections and arrange necessary maintenance. Prepare properties for re-occupation or hand back to landlords. Maintain compliance with health and safety standards. Ensure minor repairs are completed and inventory is managed. Required Skills: Experience as a Housing Officer or similar role. Awareness of diverse cultures and backgrounds. Empathetic, adaptable, and resilient. Strong problem-solving and communication skills. Well-organised with effective planning abilities. Able to work independently and as part of a team. Full UK driving licence required. Benefits: 25 days annual leave plus bank holidays Health Membership Life cover 6-month probation period 4% employer and 4% employee pension contribution Laptop, phone, and other equipment as needed Employee Assistance Programme Referral scheme The successful candidate will need to hold a valid UK driving licence and will be required to undergo a satisfactory DBS (Disclosure and Barring Service) check and Counter Terrorism Clearance (CTC) check, in accordance with the responsibilities of the role. Please contact Kerrie Collett on (phone number removed) to learn more, or submit your application today.
Mar 10, 2026
Full time
Job Title: Housing Officer Location: Bournemouth Salary : 28,000- 35,000 Hours: Monday-Friday 40 hours per week 8.30am-5pm Contract Type : Permanent Purpose of the Role: Our client, a leading provider of housing solutions, is seeking a Housing Officer to cover the Bournemouth area. The Housing Officer supports and manages Service Users within an allocated area, ensuring their well-being and the effective management of properties. This includes welfare visits, property inspections, and accurate record-keeping in line with company procedures. Duties and Responsibilities: Supporting Service Users: Manage a caseload of Service Users. Conduct dispersals, inductions, and welfare checks. Signpost SUs to local services (e.g., healthcare, shops). Arrange and support transport or relocation as needed. Ensure the health, safety, and timely move-on of Service Users. Managing Properties: Conduct monthly inspections and arrange necessary maintenance. Prepare properties for re-occupation or hand back to landlords. Maintain compliance with health and safety standards. Ensure minor repairs are completed and inventory is managed. Required Skills: Experience as a Housing Officer or similar role. Awareness of diverse cultures and backgrounds. Empathetic, adaptable, and resilient. Strong problem-solving and communication skills. Well-organised with effective planning abilities. Able to work independently and as part of a team. Full UK driving licence required. Benefits: 25 days annual leave plus bank holidays Health Membership Life cover 6-month probation period 4% employer and 4% employee pension contribution Laptop, phone, and other equipment as needed Employee Assistance Programme Referral scheme The successful candidate will need to hold a valid UK driving licence and will be required to undergo a satisfactory DBS (Disclosure and Barring Service) check and Counter Terrorism Clearance (CTC) check, in accordance with the responsibilities of the role. Please contact Kerrie Collett on (phone number removed) to learn more, or submit your application today.
Your new company Are you passionate about social justice and housing? Do you have a background in the Social Housing sector as a Housing Officer? If so, we have an opportunity for you! We are currently supporting Nacro with their recruitment for a Housing Support worker in Colchester/Chelmsford. Your new role We are seeking a Housing Support Worker to join the Nacro team in Colchester/Chelmsford area on a 3 month basis minimum. The main focus of this role is to provide support to Residents by creating person centred support plans. You will meet with Residents, discuss support needs and how you can support them to meet their objectives; complete Support and Safety Plans, work with Community Probation Practitioners and Court Staff to best support our Residents. You will also need to be able to help Residents with applying for Housing Benefits and paying rent etc. To ensure our properties are meeting expected standards in terms of repair and cleanliness you will need a sharp attention to detail to ensure that the houses are clean, tidy and all repairs are reported and actioned. You will be allocated a number of properties to manage, working as part of a larger team to deliver the service across your region. To achieve this, you will need to have access to your own vehicle and have business insurance.Please note that this role is NOT a personal care role.Working Hours: 35 hours per week, shift patterns and flexibility will be discussed during your interview. The provision of the contract is between 08:00 and 22:00 Monday-Friday and Saturday 09.00 -17:00 on a rolling rotational basis. What you'll need to succeed Due to the nature of this role, candidates with experience within social housing and knowledge of Support Planning and welfare benefits/universal credit, will have an advantage in terms of transferrable skills. The role is subject to Enhanced Adult DBS and a HMPPS Barring checks. If you already have this level of DBS on the update service, please let us know upon registration. What you'll get in return As mentioned above, this is a 3 month minimum position, so this is a great opportunity to get your foot in the door and start your career with Nacro! You will also receive weekly pay at a rate of £16.37 per hour, inclusive of holiday pay. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Mar 10, 2026
Seasonal
Your new company Are you passionate about social justice and housing? Do you have a background in the Social Housing sector as a Housing Officer? If so, we have an opportunity for you! We are currently supporting Nacro with their recruitment for a Housing Support worker in Colchester/Chelmsford. Your new role We are seeking a Housing Support Worker to join the Nacro team in Colchester/Chelmsford area on a 3 month basis minimum. The main focus of this role is to provide support to Residents by creating person centred support plans. You will meet with Residents, discuss support needs and how you can support them to meet their objectives; complete Support and Safety Plans, work with Community Probation Practitioners and Court Staff to best support our Residents. You will also need to be able to help Residents with applying for Housing Benefits and paying rent etc. To ensure our properties are meeting expected standards in terms of repair and cleanliness you will need a sharp attention to detail to ensure that the houses are clean, tidy and all repairs are reported and actioned. You will be allocated a number of properties to manage, working as part of a larger team to deliver the service across your region. To achieve this, you will need to have access to your own vehicle and have business insurance.Please note that this role is NOT a personal care role.Working Hours: 35 hours per week, shift patterns and flexibility will be discussed during your interview. The provision of the contract is between 08:00 and 22:00 Monday-Friday and Saturday 09.00 -17:00 on a rolling rotational basis. What you'll need to succeed Due to the nature of this role, candidates with experience within social housing and knowledge of Support Planning and welfare benefits/universal credit, will have an advantage in terms of transferrable skills. The role is subject to Enhanced Adult DBS and a HMPPS Barring checks. If you already have this level of DBS on the update service, please let us know upon registration. What you'll get in return As mentioned above, this is a 3 month minimum position, so this is a great opportunity to get your foot in the door and start your career with Nacro! You will also receive weekly pay at a rate of £16.37 per hour, inclusive of holiday pay. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Your new company Are you passionate about social justice and housing? Do you have a background in the Social Housing sector as a Housing Officer? If so, we have an opportunity for you! We are currently supporting Nacro with their recruitment for a Housing Support worker in Lincolnshire. Your new role We are seeking a Housing Support Worker to join the Nacro team in Lincolnshire area on a temporary-permanent basis . The main focus of this role is to provide support to Residents by creating person centred support plans. You will meet with Residents, discuss support needs and how you can support them to meet their objectives; complete Support and Safety Plans, work with Community Probation Practitioners and Court Staff to best support our Residents. You will also need to be able to help Residents with applying for Housing Benefits and paying rent etc. To ensure our properties are meeting expected standards in terms of repair and cleanliness you will need a sharp attention to detail to ensure that the houses are clean, tidy and all repairs are reported and actioned. You will be allocated a number of properties to manage, working as part of a larger team to deliver the service across your region. To achieve this, you will need to have access to your own vehicle and have business insurance. Please note that this role is NOT a personal care role. Working Hours: 35 hours per week, shift patterns and flexibility will be discussed during your interview. The provision of the contract is between 08:00 and 22:00 Monday-Friday and Saturday 09.00 - 17:00 on a rolling rotational basis. What you'll need to succeed Due to the nature of this role, candidates with experience within social housing and knowledge of Support Planning and welfare benefits/universal credit, will have an advantage in terms of transferrable skills. The role is subject to Enhanced Adult DBS and a HMPPS Barring checks. If you already have this level of DBS on the update service, please let us know upon registration. What you'll get in return As mentioned above, this is a temp-perm position, so this is a great opportunity to get your foot in the door and start your career with Nacro! You will also receive weekly pay at a rate of 16.37 per hour, inclusive of holiday pay. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Mar 06, 2026
Seasonal
Your new company Are you passionate about social justice and housing? Do you have a background in the Social Housing sector as a Housing Officer? If so, we have an opportunity for you! We are currently supporting Nacro with their recruitment for a Housing Support worker in Lincolnshire. Your new role We are seeking a Housing Support Worker to join the Nacro team in Lincolnshire area on a temporary-permanent basis . The main focus of this role is to provide support to Residents by creating person centred support plans. You will meet with Residents, discuss support needs and how you can support them to meet their objectives; complete Support and Safety Plans, work with Community Probation Practitioners and Court Staff to best support our Residents. You will also need to be able to help Residents with applying for Housing Benefits and paying rent etc. To ensure our properties are meeting expected standards in terms of repair and cleanliness you will need a sharp attention to detail to ensure that the houses are clean, tidy and all repairs are reported and actioned. You will be allocated a number of properties to manage, working as part of a larger team to deliver the service across your region. To achieve this, you will need to have access to your own vehicle and have business insurance. Please note that this role is NOT a personal care role. Working Hours: 35 hours per week, shift patterns and flexibility will be discussed during your interview. The provision of the contract is between 08:00 and 22:00 Monday-Friday and Saturday 09.00 - 17:00 on a rolling rotational basis. What you'll need to succeed Due to the nature of this role, candidates with experience within social housing and knowledge of Support Planning and welfare benefits/universal credit, will have an advantage in terms of transferrable skills. The role is subject to Enhanced Adult DBS and a HMPPS Barring checks. If you already have this level of DBS on the update service, please let us know upon registration. What you'll get in return As mentioned above, this is a temp-perm position, so this is a great opportunity to get your foot in the door and start your career with Nacro! You will also receive weekly pay at a rate of 16.37 per hour, inclusive of holiday pay. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Job Title: Housing Officer Location: Buckinghamshire Salary : 28,000- 35,000 Hours: Monday-Friday 40 hours per week 8.30am-5pm Contract Type : Permanent Purpose of the Role: Our client, a leading provider of housing solutions, is seeking a Housing Officer to cover the Buckinghamshire area. The Housing Officer supports and manages Service Users within an allocated area, ensuring their well-being and the effective management of properties. This includes welfare visits, property inspections, and accurate record-keeping in line with company procedures. Duties and Responsibilities: Supporting Service Users: Manage a caseload of Service Users. Conduct dispersals, inductions, and welfare checks. Signpost SUs to local services (e.g., healthcare, shops). Arrange and support transport or relocation as needed. Ensure the health, safety, and timely move-on of Service Users. Managing Properties: Conduct monthly inspections and arrange necessary maintenance. Prepare properties for re-occupation or hand back to landlords. Maintain compliance with health and safety standards. Ensure minor repairs are completed and inventory is managed. Required Skills: Experience as a Housing Officer or similar role. Awareness of diverse cultures and backgrounds. Empathetic, adaptable, and resilient. Strong problem-solving and communication skills. Well-organised with effective planning abilities. Able to work independently and as part of a team. Full UK driving licence required. Benefits: 25 days annual leave plus bank holidays Health Membership Life cover 6-month probation period 4% employer and 4% employee pension contribution Laptop, phone, and other equipment as needed Employee Assistance Programme Referral scheme The successful candidate will need to hold a valid UK driving licence and will be required to undergo a satisfactory DBS (Disclosure and Barring Service) check and Counter Terrorism Clearance (CTC) check, in accordance with the responsibilities of the role. Please contact Kerrie Collett on (phone number removed) to learn more, or submit your application today.
Mar 04, 2026
Full time
Job Title: Housing Officer Location: Buckinghamshire Salary : 28,000- 35,000 Hours: Monday-Friday 40 hours per week 8.30am-5pm Contract Type : Permanent Purpose of the Role: Our client, a leading provider of housing solutions, is seeking a Housing Officer to cover the Buckinghamshire area. The Housing Officer supports and manages Service Users within an allocated area, ensuring their well-being and the effective management of properties. This includes welfare visits, property inspections, and accurate record-keeping in line with company procedures. Duties and Responsibilities: Supporting Service Users: Manage a caseload of Service Users. Conduct dispersals, inductions, and welfare checks. Signpost SUs to local services (e.g., healthcare, shops). Arrange and support transport or relocation as needed. Ensure the health, safety, and timely move-on of Service Users. Managing Properties: Conduct monthly inspections and arrange necessary maintenance. Prepare properties for re-occupation or hand back to landlords. Maintain compliance with health and safety standards. Ensure minor repairs are completed and inventory is managed. Required Skills: Experience as a Housing Officer or similar role. Awareness of diverse cultures and backgrounds. Empathetic, adaptable, and resilient. Strong problem-solving and communication skills. Well-organised with effective planning abilities. Able to work independently and as part of a team. Full UK driving licence required. Benefits: 25 days annual leave plus bank holidays Health Membership Life cover 6-month probation period 4% employer and 4% employee pension contribution Laptop, phone, and other equipment as needed Employee Assistance Programme Referral scheme The successful candidate will need to hold a valid UK driving licence and will be required to undergo a satisfactory DBS (Disclosure and Barring Service) check and Counter Terrorism Clearance (CTC) check, in accordance with the responsibilities of the role. Please contact Kerrie Collett on (phone number removed) to learn more, or submit your application today.
Job Title: Housing Officer Location: Devon Salary : 28,000- 35,000 Hours: Monday-Friday 40 hours per week 8.30am-5pm Contract Type : Permanent Purpose of the Role: Our client, a leading provider of housing solutions, is seeking a Housing Officer to cover the Devon area. The Housing Officer supports and manages Service Users within an allocated area, ensuring their well-being and the effective management of properties. This includes welfare visits, property inspections, and accurate record-keeping in line with company procedures. Duties and Responsibilities: Supporting Service Users: Manage a caseload of Service Users. Conduct dispersals, inductions, and welfare checks. Signpost SUs to local services (e.g., healthcare, shops). Arrange and support transport or relocation as needed. Ensure the health, safety, and timely move-on of Service Users. Managing Properties: Conduct monthly inspections and arrange necessary maintenance. Prepare properties for re-occupation or hand back to landlords. Maintain compliance with health and safety standards. Ensure minor repairs are completed and inventory is managed. Required Skills: Experience as a Housing Officer or similar role. Awareness of diverse cultures and backgrounds. Empathetic, adaptable, and resilient. Strong problem-solving and communication skills. Well-organised with effective planning abilities. Able to work independently and as part of a team. Full UK driving licence required. Benefits: 25 days annual leave plus bank holidays Health Membership Life cover 6-month probation period 4% employer and 4% employee pension contribution Laptop, phone, and other equipment as needed Employee Assistance Programme Referral scheme The successful candidate will need to hold a valid UK driving licence and will be required to undergo a satisfactory DBS (Disclosure and Barring Service) check and Counter Terrorism Clearance (CTC) check, in accordance with the responsibilities of the role. Please contact Kerrie Collett on (phone number removed) to learn more, or submit your application today.
Mar 04, 2026
Full time
Job Title: Housing Officer Location: Devon Salary : 28,000- 35,000 Hours: Monday-Friday 40 hours per week 8.30am-5pm Contract Type : Permanent Purpose of the Role: Our client, a leading provider of housing solutions, is seeking a Housing Officer to cover the Devon area. The Housing Officer supports and manages Service Users within an allocated area, ensuring their well-being and the effective management of properties. This includes welfare visits, property inspections, and accurate record-keeping in line with company procedures. Duties and Responsibilities: Supporting Service Users: Manage a caseload of Service Users. Conduct dispersals, inductions, and welfare checks. Signpost SUs to local services (e.g., healthcare, shops). Arrange and support transport or relocation as needed. Ensure the health, safety, and timely move-on of Service Users. Managing Properties: Conduct monthly inspections and arrange necessary maintenance. Prepare properties for re-occupation or hand back to landlords. Maintain compliance with health and safety standards. Ensure minor repairs are completed and inventory is managed. Required Skills: Experience as a Housing Officer or similar role. Awareness of diverse cultures and backgrounds. Empathetic, adaptable, and resilient. Strong problem-solving and communication skills. Well-organised with effective planning abilities. Able to work independently and as part of a team. Full UK driving licence required. Benefits: 25 days annual leave plus bank holidays Health Membership Life cover 6-month probation period 4% employer and 4% employee pension contribution Laptop, phone, and other equipment as needed Employee Assistance Programme Referral scheme The successful candidate will need to hold a valid UK driving licence and will be required to undergo a satisfactory DBS (Disclosure and Barring Service) check and Counter Terrorism Clearance (CTC) check, in accordance with the responsibilities of the role. Please contact Kerrie Collett on (phone number removed) to learn more, or submit your application today.
Your new company Are you passionate about social justice and housing? Do you have a background in the Social Housing sector as a Housing Officer? If so, we have an opportunity for you! We are currently supporting Nacro with their recruitment for a Housing Support worker in Colchester/Chelmsford. Your new role We are seeking a Housing Support Worker to join the Nacro team in Colchester/Chelmsford area on a 3 month basis minimum. The main focus of this role is to provide support to Residents by creating person centred support plans. You will meet with Residents, discuss support needs and how you can support them to meet their objectives; complete Support and Safety Plans, work with Community Probation Practitioners and Court Staff to best support our Residents. You will also need to be able to help Residents with applying for Housing Benefits and paying rent etc. To ensure our properties are meeting expected standards in terms of repair and cleanliness you will need a sharp attention to detail to ensure that the houses are clean, tidy and all repairs are reported and actioned. You will be allocated a number of properties to manage, working as part of a larger team to deliver the service across your region. To achieve this, you will need to have access to your own vehicle and have business insurance.Please note that this role is NOT a personal care role. Working Hours: 35 hours per week, shift patterns and flexibility will be discussed during your interview. The provision of the contract is between 08:00 and 22:00 Monday-Friday and Saturday 09.00 -17:00 on a rolling rotational basis. What you'll need to succeed Due to the nature of this role, candidates with experience within social housing and knowledge of Support Planning and welfare benefits/universal credit, will have an advantage in terms of transferrable skills. The role is subject to Enhanced Adult DBS and a HMPPS Barring checks. If you already have this level of DBS on the update service, please let us know upon registration. What you'll get in return As mentioned above, this is a 3 month minimum position, so this is a great opportunity to get your foot in the door and start your career with Nacro! You will also receive weekly pay at a rate of 16.37 per hour, inclusive of holiday pay. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Mar 04, 2026
Seasonal
Your new company Are you passionate about social justice and housing? Do you have a background in the Social Housing sector as a Housing Officer? If so, we have an opportunity for you! We are currently supporting Nacro with their recruitment for a Housing Support worker in Colchester/Chelmsford. Your new role We are seeking a Housing Support Worker to join the Nacro team in Colchester/Chelmsford area on a 3 month basis minimum. The main focus of this role is to provide support to Residents by creating person centred support plans. You will meet with Residents, discuss support needs and how you can support them to meet their objectives; complete Support and Safety Plans, work with Community Probation Practitioners and Court Staff to best support our Residents. You will also need to be able to help Residents with applying for Housing Benefits and paying rent etc. To ensure our properties are meeting expected standards in terms of repair and cleanliness you will need a sharp attention to detail to ensure that the houses are clean, tidy and all repairs are reported and actioned. You will be allocated a number of properties to manage, working as part of a larger team to deliver the service across your region. To achieve this, you will need to have access to your own vehicle and have business insurance.Please note that this role is NOT a personal care role. Working Hours: 35 hours per week, shift patterns and flexibility will be discussed during your interview. The provision of the contract is between 08:00 and 22:00 Monday-Friday and Saturday 09.00 -17:00 on a rolling rotational basis. What you'll need to succeed Due to the nature of this role, candidates with experience within social housing and knowledge of Support Planning and welfare benefits/universal credit, will have an advantage in terms of transferrable skills. The role is subject to Enhanced Adult DBS and a HMPPS Barring checks. If you already have this level of DBS on the update service, please let us know upon registration. What you'll get in return As mentioned above, this is a 3 month minimum position, so this is a great opportunity to get your foot in the door and start your career with Nacro! You will also receive weekly pay at a rate of 16.37 per hour, inclusive of holiday pay. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Your new company Are you passionate about social justice and housing? Do you have a background in the Social Housing sector as a Housing Officer? If so, we have an opportunity for you! We are currently supporting Nacro with their recruitment for a Housing Support worker in London. Your new role We are seeking a Housing Support Worker to join the Nacro team in the London area on a minimum 3 month basis. The main focus of this role is to provide support to Residents by creating person centred support plans. You will meet with Residents, discuss support needs and how you can support them to meet their objectives; complete Support and Safety Plans, work with Community Probation Practitioners and Court Staff to best support our Residents. You will also need to be able to help Residents with applying for Housing Benefits and paying rent etc. To ensure our properties are meeting expected standards in terms of repair and cleanliness you will need a sharp attention to detail to ensure that the houses are clean, tidy and all repairs are reported and actioned. You will be allocated a number of properties to manage, working as part of a larger team to deliver the service across your region. To achieve this, you will need to have access to your own vehicle and have business insurance.Please note that this role is NOT a personal care role.Working Hours: 35 hours per week, shift patterns and flexibility will be discussed during your interview. The provision of the contract is between 08:00 and 22:00 Monday-Friday and Saturday 09.00 -17:00 on a rolling rotational basis. What you'll need to succeed Due to the nature of this role, candidates with experience within social housing and knowledge of Support Planning and welfare benefits/universal credit, will have an advantage in terms of transferrable skills. The role is subject to Enhanced Adult DBS and a HMPPS Barring checks. If you already have this level of DBS on the update service, please let us know upon registration. What you'll get in return As mentioned above, this is a temporary to permanent position, so this is a great opportunity to get your foot in the door and start your career with Nacro! You will also receive weekly pay at a minimum rate of £16.50 per hour per hour, inclusive of holiday pay. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Mar 03, 2026
Seasonal
Your new company Are you passionate about social justice and housing? Do you have a background in the Social Housing sector as a Housing Officer? If so, we have an opportunity for you! We are currently supporting Nacro with their recruitment for a Housing Support worker in London. Your new role We are seeking a Housing Support Worker to join the Nacro team in the London area on a minimum 3 month basis. The main focus of this role is to provide support to Residents by creating person centred support plans. You will meet with Residents, discuss support needs and how you can support them to meet their objectives; complete Support and Safety Plans, work with Community Probation Practitioners and Court Staff to best support our Residents. You will also need to be able to help Residents with applying for Housing Benefits and paying rent etc. To ensure our properties are meeting expected standards in terms of repair and cleanliness you will need a sharp attention to detail to ensure that the houses are clean, tidy and all repairs are reported and actioned. You will be allocated a number of properties to manage, working as part of a larger team to deliver the service across your region. To achieve this, you will need to have access to your own vehicle and have business insurance.Please note that this role is NOT a personal care role.Working Hours: 35 hours per week, shift patterns and flexibility will be discussed during your interview. The provision of the contract is between 08:00 and 22:00 Monday-Friday and Saturday 09.00 -17:00 on a rolling rotational basis. What you'll need to succeed Due to the nature of this role, candidates with experience within social housing and knowledge of Support Planning and welfare benefits/universal credit, will have an advantage in terms of transferrable skills. The role is subject to Enhanced Adult DBS and a HMPPS Barring checks. If you already have this level of DBS on the update service, please let us know upon registration. What you'll get in return As mentioned above, this is a temporary to permanent position, so this is a great opportunity to get your foot in the door and start your career with Nacro! You will also receive weekly pay at a minimum rate of £16.50 per hour per hour, inclusive of holiday pay. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Repairs Data Analyst - Hybrid Role Location: Manchester Contract: Up to 3 months Pay: 25 - 27 Umbrella About the Role We're looking for a Repairs Planning Officer to join our team on a hybrid basis. You wil be responsible for providing analytical insight across data linked to a key materials project; supporting informed decision-making, with particular focus on performance monitoring, process compliance and the tracking of materials purchasing. The Repairs Data Analyst responsibilities include: Ensuring that data collected and managed by the Distribution Centre team is accurate, reliable, up to date, and sufficient to support data-driven decision making within the department and wider business. Collating, organising, and analysing data to provide operational and business insight. Identifying trends across datasets to inform investigations, proactive surveys, or planned programmes of work. Producing analysis and reports for the department and wider business, aligned to the project scope. Processing, analysing, and interpreting data related to Great Places' performance and operations. Creating visualisations and reports to communicate findings effectively to key stakeholders. Providing accurate, timely, and relevant business-critical performance information. The successful Repairs Data Analyst will have: Proficiency in the full Microsoft Office suite, with advanced skills in Microsoft Excel Experience working with large datasets, analysing and comparing information, and communicating results effectively Experience of project management Advantageous experience in SQL, power BI and data warehouse reporting and extraction Please contact Josh at the Derby Office for more information. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Feb 27, 2026
Contractor
Repairs Data Analyst - Hybrid Role Location: Manchester Contract: Up to 3 months Pay: 25 - 27 Umbrella About the Role We're looking for a Repairs Planning Officer to join our team on a hybrid basis. You wil be responsible for providing analytical insight across data linked to a key materials project; supporting informed decision-making, with particular focus on performance monitoring, process compliance and the tracking of materials purchasing. The Repairs Data Analyst responsibilities include: Ensuring that data collected and managed by the Distribution Centre team is accurate, reliable, up to date, and sufficient to support data-driven decision making within the department and wider business. Collating, organising, and analysing data to provide operational and business insight. Identifying trends across datasets to inform investigations, proactive surveys, or planned programmes of work. Producing analysis and reports for the department and wider business, aligned to the project scope. Processing, analysing, and interpreting data related to Great Places' performance and operations. Creating visualisations and reports to communicate findings effectively to key stakeholders. Providing accurate, timely, and relevant business-critical performance information. The successful Repairs Data Analyst will have: Proficiency in the full Microsoft Office suite, with advanced skills in Microsoft Excel Experience working with large datasets, analysing and comparing information, and communicating results effectively Experience of project management Advantageous experience in SQL, power BI and data warehouse reporting and extraction Please contact Josh at the Derby Office for more information. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Job Title: Resident Liaison Officer Location: Central & West London (3 days on-site, 2 days from home) Rate: 23.10 per hour umbrella About the Role We are currently seeking an experienced and compassionate Resident Liaison Officer to support residents through their complex repairs journey across sites in Central and West London. This is a hybrid position, requiring 3 days on-site presence and 2 days working from home , offering a balanced and flexible working arrangement. You will act as the vital link between residents and our complex repairs team, ensuring clear communication, proactive case management, and a high standard of resident care throughout the repairs process. Key Responsibilities Act as the main point of contact for residents during complex repair cases. Maintain an on-site presence in residents' homes to provide enhanced, face-to-face support. Liaise with the planning team to schedule and manage appointments related to complex repairs. Provide timely and professional communication via home visits, phone, email, and written correspondence. Escalate, log, and manage resident complaints, ensuring compliance with response time standards. Support priority decant cases, ensuring all moves are thoroughly risk assessed and smoothly executed. Develop action plans in collaboration with key stakeholders and monitor progress through to resolution. Manage a complex repairs caseload from initial report to successful completion. Identify safeguarding concerns, follow safeguarding procedures, and make appropriate referrals to ensure resident safety and wellbeing. About You Experience in a resident-facing role within housing, repairs, property services, or a similar environment. Strong communication skills with the ability to build trust and manage sensitive situations. Confident handling complex cases and working with multiple stakeholders. Organised and able to manage a varied caseload effectively. Knowledge of safeguarding principles and complaint handling procedures is highly desirable. A proactive, empathetic, and solution-focused approach. If you are passionate about delivering excellent resident support and have experience managing complex repair cases, we would love to hear from you. Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy.
Feb 27, 2026
Contractor
Job Title: Resident Liaison Officer Location: Central & West London (3 days on-site, 2 days from home) Rate: 23.10 per hour umbrella About the Role We are currently seeking an experienced and compassionate Resident Liaison Officer to support residents through their complex repairs journey across sites in Central and West London. This is a hybrid position, requiring 3 days on-site presence and 2 days working from home , offering a balanced and flexible working arrangement. You will act as the vital link between residents and our complex repairs team, ensuring clear communication, proactive case management, and a high standard of resident care throughout the repairs process. Key Responsibilities Act as the main point of contact for residents during complex repair cases. Maintain an on-site presence in residents' homes to provide enhanced, face-to-face support. Liaise with the planning team to schedule and manage appointments related to complex repairs. Provide timely and professional communication via home visits, phone, email, and written correspondence. Escalate, log, and manage resident complaints, ensuring compliance with response time standards. Support priority decant cases, ensuring all moves are thoroughly risk assessed and smoothly executed. Develop action plans in collaboration with key stakeholders and monitor progress through to resolution. Manage a complex repairs caseload from initial report to successful completion. Identify safeguarding concerns, follow safeguarding procedures, and make appropriate referrals to ensure resident safety and wellbeing. About You Experience in a resident-facing role within housing, repairs, property services, or a similar environment. Strong communication skills with the ability to build trust and manage sensitive situations. Confident handling complex cases and working with multiple stakeholders. Organised and able to manage a varied caseload effectively. Knowledge of safeguarding principles and complaint handling procedures is highly desirable. A proactive, empathetic, and solution-focused approach. If you are passionate about delivering excellent resident support and have experience managing complex repair cases, we would love to hear from you. Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy.
Job Details Harrogate/North Yorkshire, North Yorkshire, GB, HG3 2RF Contract Type: Full Time Location: RAF Menwith Hill, Harrogate, HG3 Salary: Up to £54,000 + Benefits Permanent, Full time Job Advertisement Who we are VIVO provides facilities management and accommodation maintenance for the UK military and its partners. VIVO embodies both experience and innovation. What we do We put our Customers and Families First. They are the driving force behind everything we do. We drive forward improvements for them to ensure the service they receive, whether reactive repairs or a major project, is completed safely and on time. In order to achieve this, we have 4 core values: open, caring, agile and collaborative. These are at the heart of everything we do. Location: RAF Menwith Hill, Harrogate, HG3 Salary: Up to £54,000 + Benefits Permanent, Full time Join as a Mechanical or Electrical Engineer - Keeping Critical Systems Operational 24/7 Are you a skilled Mechanical or Electrical Engineer ready to take on a vital role in maintaining mission-critical systems? Join the Facilities Control Centre (FCC) within the Operations Technical Compound (OTC) and play a key part in ensuring the uninterrupted operation of critical infrastructure in a high-stakes environment. Responsibilities As a Mechanical/Electrical Engineer, you'll work in a 24/7 rotating shift system, reporting to the Facilities Watch Officer (FWO) Shift Manager. Your responsibilities include overseeing the maintenance and operation of critical utilities infrastructure to ensure continuous service and optimal performance. You will track the serviceability of mission-critical plant and infrastructure through the CMMS system. When equipment failures occur, you'll initiate responses by coordinating in-house staff or contractors as necessary, ensuring all actions align with established standard operating procedures (SOPs) and documenting them accurately. Monitoring the effectiveness of Planned Maintenance activities is key to the role. You will use the CMMS to assess ongoing performance, provide reports to the FWO regarding any deficiencies, and manage daily operations involving contractors and internal teams. Additionally, you will help develop, review, and maintain Engineering Operating Procedures for the systems under FCC oversight. The position also requires managing emergency mission-critical spares and generator fuel supplies. You'll ensure adequate resources are maintained, ordering supplies as needed through station protocols. A detailed understanding of facilities infrastructure and subsystems is essential. You will assist the FWO in reviewing SOPs, developing emergency action plans, and participating in training and station exercises to ensure readiness for any situation. Acting as the duty Authorized Person (AP) Electrical during shifts, you will ensure compliance with MOD safe systems of work. This includes planning work schedules, advising contractors and staff on safety precautions for high-voltage systems, and ensuring all documentation and records are up to date. You may also take on responsibilities related to mechanical and pressure systems. You will monitor critical systems such as the Building Management Control System and SCADA interfaces, taking appropriate actions to maintain optimal system performance. During emergencies, you'll apply SOPs and make necessary system adjustments, documenting any changes. Qualifications ONC or Level 3 NVQ qualification in a relevant electrical engineering discipline, plus at least three years of professional experience. Emergency First Aid at Work certification and a valid CAT B driving license are required. Within two years, you must obtain and maintain the appointment of AP Electrical. Proficiency with Microsoft Office applications and industry-standard software is essential. Desirable qualifications include working towards or holding EngTech status with a relevant institution and familiarity with MOD environments and procedures. Security Clearance Requirements You must obtain and maintain DV Enhanced Security Vetting and be a UK or US national with indefinite leave to remain in the UK. Why Join Us? At the Facilities Control Centre, you'll take on a pivotal role in maintaining the essential infrastructure that supports critical operations. This is more than just an engineering position-it's an opportunity to work in a dynamic environment where your expertise ensures the safety, efficiency, and reliability of vital systems. Benefits 6% employee matched pension contribution Single private medical cover Life assurance at 2x base annual salary 25 days annual leave Apply Now Apply Now to step into a challenging and rewarding role where your skills make a tangible difference! VIVO Defence Services The role you have applied for is with VIVO Defence Services, a joint venture between Serco and EQUANS. By applying for this role, please be aware that information contained within your CV may be shared between VIVO Defence Services, Serco and EQUANS during the recruitment process. At VIVO, we are committed to building a diverse and inclusive organisation that supports the needs of all. Therefore, we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working and operate a hybrid work structure in many of our business areas. We are proudly a Disability Confident Leader. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.
Feb 26, 2026
Full time
Job Details Harrogate/North Yorkshire, North Yorkshire, GB, HG3 2RF Contract Type: Full Time Location: RAF Menwith Hill, Harrogate, HG3 Salary: Up to £54,000 + Benefits Permanent, Full time Job Advertisement Who we are VIVO provides facilities management and accommodation maintenance for the UK military and its partners. VIVO embodies both experience and innovation. What we do We put our Customers and Families First. They are the driving force behind everything we do. We drive forward improvements for them to ensure the service they receive, whether reactive repairs or a major project, is completed safely and on time. In order to achieve this, we have 4 core values: open, caring, agile and collaborative. These are at the heart of everything we do. Location: RAF Menwith Hill, Harrogate, HG3 Salary: Up to £54,000 + Benefits Permanent, Full time Join as a Mechanical or Electrical Engineer - Keeping Critical Systems Operational 24/7 Are you a skilled Mechanical or Electrical Engineer ready to take on a vital role in maintaining mission-critical systems? Join the Facilities Control Centre (FCC) within the Operations Technical Compound (OTC) and play a key part in ensuring the uninterrupted operation of critical infrastructure in a high-stakes environment. Responsibilities As a Mechanical/Electrical Engineer, you'll work in a 24/7 rotating shift system, reporting to the Facilities Watch Officer (FWO) Shift Manager. Your responsibilities include overseeing the maintenance and operation of critical utilities infrastructure to ensure continuous service and optimal performance. You will track the serviceability of mission-critical plant and infrastructure through the CMMS system. When equipment failures occur, you'll initiate responses by coordinating in-house staff or contractors as necessary, ensuring all actions align with established standard operating procedures (SOPs) and documenting them accurately. Monitoring the effectiveness of Planned Maintenance activities is key to the role. You will use the CMMS to assess ongoing performance, provide reports to the FWO regarding any deficiencies, and manage daily operations involving contractors and internal teams. Additionally, you will help develop, review, and maintain Engineering Operating Procedures for the systems under FCC oversight. The position also requires managing emergency mission-critical spares and generator fuel supplies. You'll ensure adequate resources are maintained, ordering supplies as needed through station protocols. A detailed understanding of facilities infrastructure and subsystems is essential. You will assist the FWO in reviewing SOPs, developing emergency action plans, and participating in training and station exercises to ensure readiness for any situation. Acting as the duty Authorized Person (AP) Electrical during shifts, you will ensure compliance with MOD safe systems of work. This includes planning work schedules, advising contractors and staff on safety precautions for high-voltage systems, and ensuring all documentation and records are up to date. You may also take on responsibilities related to mechanical and pressure systems. You will monitor critical systems such as the Building Management Control System and SCADA interfaces, taking appropriate actions to maintain optimal system performance. During emergencies, you'll apply SOPs and make necessary system adjustments, documenting any changes. Qualifications ONC or Level 3 NVQ qualification in a relevant electrical engineering discipline, plus at least three years of professional experience. Emergency First Aid at Work certification and a valid CAT B driving license are required. Within two years, you must obtain and maintain the appointment of AP Electrical. Proficiency with Microsoft Office applications and industry-standard software is essential. Desirable qualifications include working towards or holding EngTech status with a relevant institution and familiarity with MOD environments and procedures. Security Clearance Requirements You must obtain and maintain DV Enhanced Security Vetting and be a UK or US national with indefinite leave to remain in the UK. Why Join Us? At the Facilities Control Centre, you'll take on a pivotal role in maintaining the essential infrastructure that supports critical operations. This is more than just an engineering position-it's an opportunity to work in a dynamic environment where your expertise ensures the safety, efficiency, and reliability of vital systems. Benefits 6% employee matched pension contribution Single private medical cover Life assurance at 2x base annual salary 25 days annual leave Apply Now Apply Now to step into a challenging and rewarding role where your skills make a tangible difference! VIVO Defence Services The role you have applied for is with VIVO Defence Services, a joint venture between Serco and EQUANS. By applying for this role, please be aware that information contained within your CV may be shared between VIVO Defence Services, Serco and EQUANS during the recruitment process. At VIVO, we are committed to building a diverse and inclusive organisation that supports the needs of all. Therefore, we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working and operate a hybrid work structure in many of our business areas. We are proudly a Disability Confident Leader. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.
We are seeking an organised and proactive Planner / Scheduling Support professional to join our housing services team based in Liverpool city centre. This role is critical in ensuring efficient allocation of repairs, maintenance tasks, and operative schedules to support smooth delivery of housing services to residents.The ideal candidate will have experience within social housing or a similar environment and be confident using scheduling tools-particularly DRS (Dynamic Resource Scheduling)-along with wider housing management systems. Key Responsibilities Manage and coordinate daily schedules for operatives and contractors within the housing repairs and maintenance team. Use DRS to allocate work orders, optimise routes, and maximise resource efficiency. Monitor operative workloads, adjust schedules based on emergencies, delays, or tenant needs. Liaise with tenants to arrange appointments, confirm access, and provide updates on repairs. Work closely with repairs supervisors and customer service teams to ensure works are completed within KPIs and service standards. Maintain accurate records of jobs, progress notes, and outcomes within housing management systems. Support in reporting on performance, missed appointments, and schedule adherence. Handle urgent scheduling changes and re-prioritise tasks as needed throughout the day. Provide general administrative and planning support as required by the wider team. Skills & Experience Required Experience using DRS (Dynamic Resource Scheduling) within a housing or maintenance environment - highly desirable. Strong knowledge of housing repairs processes and/or social housing operations. Excellent organisational and multitasking skills. Confident about using IT systems and able to pick up new software quickly. Strong communication skills when dealing with tenants, operatives, and internal teams. Ability to remain calm under pressure and handle fast-paced scheduling demands. Attention to detail and commitment to delivering a high-quality service. What We're Looking For Someone reliable, proactive, and able to work independently. A team player who contributes positively to service delivery. Someone who is comfortable working on-site five days per week in a busy office environment. Immediate start What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Feb 25, 2026
Seasonal
We are seeking an organised and proactive Planner / Scheduling Support professional to join our housing services team based in Liverpool city centre. This role is critical in ensuring efficient allocation of repairs, maintenance tasks, and operative schedules to support smooth delivery of housing services to residents.The ideal candidate will have experience within social housing or a similar environment and be confident using scheduling tools-particularly DRS (Dynamic Resource Scheduling)-along with wider housing management systems. Key Responsibilities Manage and coordinate daily schedules for operatives and contractors within the housing repairs and maintenance team. Use DRS to allocate work orders, optimise routes, and maximise resource efficiency. Monitor operative workloads, adjust schedules based on emergencies, delays, or tenant needs. Liaise with tenants to arrange appointments, confirm access, and provide updates on repairs. Work closely with repairs supervisors and customer service teams to ensure works are completed within KPIs and service standards. Maintain accurate records of jobs, progress notes, and outcomes within housing management systems. Support in reporting on performance, missed appointments, and schedule adherence. Handle urgent scheduling changes and re-prioritise tasks as needed throughout the day. Provide general administrative and planning support as required by the wider team. Skills & Experience Required Experience using DRS (Dynamic Resource Scheduling) within a housing or maintenance environment - highly desirable. Strong knowledge of housing repairs processes and/or social housing operations. Excellent organisational and multitasking skills. Confident about using IT systems and able to pick up new software quickly. Strong communication skills when dealing with tenants, operatives, and internal teams. Ability to remain calm under pressure and handle fast-paced scheduling demands. Attention to detail and commitment to delivering a high-quality service. What We're Looking For Someone reliable, proactive, and able to work independently. A team player who contributes positively to service delivery. Someone who is comfortable working on-site five days per week in a busy office environment. Immediate start What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Do you want to join a friendly and supportive team committed to delivering outstanding services for children and families? We are seeking a proactive and experienced temporary Business Support Officer to join our Family Hubs team within Dudley Children Services. This is an excellent opportunity to work collaboratively with families, internal departments, and partner agencies to support the delivery of key initiatives such as the Best Start in Life Strategy . Key Responsibilities First point of contact at Family Hubs for all families, partner agencies, and colleagues. Provide high-level administrative support to enable the effective delivery of Family Hubs services. Monitor shared inboxes. Attend meetings and produce notes. Comprehensive finance support, including obtaining quotes, processing purchase orders, invoicing, receipting, petty cash, purchase card reconciliation in line with audit requirements. Provide comprehensive finance support, including obtaining quotes, processing purchase orders, invoicing, receipting, reconciliation, petty cash, banking, and income collection. Input and interrogate data systems and produce statistical reports. Manage room bookings. Conduct staff well-being checks. Conduct inventory and health and safety checks. Report building repairs. Contribute to service planning and delivery. Support recruitment processes and organise cover arrangements. Ensure compliance with council policies including safeguarding, data protection, and health & safety. About You You will have/be: NVQ Administration Level 3 (or equivalent). Proven experience in delivering effective business support services Proven experience in delivering effective customer service in a front facing role working with internal teams, external agencies, and the public. Confidence dealing with a range of sensitive and complex circumstances in an empathetic and professional manner. Strong organisational and communication skills. Independent, and able to manage competing priorities in a fast-paced environment. Confidence in managing financial procedures, ICT systems, and packages. Knowledge and understanding of GDPR and Freedom of Information. The ability to work flexibly and collaboratively across teams. You may be required to undertake other duties appropriate to the grade and participate in training and development as required. What We Offer A supportive and inclusive working environment. Opportunities for professional development and training. The chance to make a meaningful impact in the lives of children and families in Dudley. Connect2Dudley is a trading style of Dudley & Kent Commercial Services LTD - A joint venture between Dudley Metropolitan Council & Commercial Services Kent Ltd. Connect2Dudley is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
Feb 24, 2026
Seasonal
Do you want to join a friendly and supportive team committed to delivering outstanding services for children and families? We are seeking a proactive and experienced temporary Business Support Officer to join our Family Hubs team within Dudley Children Services. This is an excellent opportunity to work collaboratively with families, internal departments, and partner agencies to support the delivery of key initiatives such as the Best Start in Life Strategy . Key Responsibilities First point of contact at Family Hubs for all families, partner agencies, and colleagues. Provide high-level administrative support to enable the effective delivery of Family Hubs services. Monitor shared inboxes. Attend meetings and produce notes. Comprehensive finance support, including obtaining quotes, processing purchase orders, invoicing, receipting, petty cash, purchase card reconciliation in line with audit requirements. Provide comprehensive finance support, including obtaining quotes, processing purchase orders, invoicing, receipting, reconciliation, petty cash, banking, and income collection. Input and interrogate data systems and produce statistical reports. Manage room bookings. Conduct staff well-being checks. Conduct inventory and health and safety checks. Report building repairs. Contribute to service planning and delivery. Support recruitment processes and organise cover arrangements. Ensure compliance with council policies including safeguarding, data protection, and health & safety. About You You will have/be: NVQ Administration Level 3 (or equivalent). Proven experience in delivering effective business support services Proven experience in delivering effective customer service in a front facing role working with internal teams, external agencies, and the public. Confidence dealing with a range of sensitive and complex circumstances in an empathetic and professional manner. Strong organisational and communication skills. Independent, and able to manage competing priorities in a fast-paced environment. Confidence in managing financial procedures, ICT systems, and packages. Knowledge and understanding of GDPR and Freedom of Information. The ability to work flexibly and collaboratively across teams. You may be required to undertake other duties appropriate to the grade and participate in training and development as required. What We Offer A supportive and inclusive working environment. Opportunities for professional development and training. The chance to make a meaningful impact in the lives of children and families in Dudley. Connect2Dudley is a trading style of Dudley & Kent Commercial Services LTD - A joint venture between Dudley Metropolitan Council & Commercial Services Kent Ltd. Connect2Dudley is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
