Job title: Senior Electrical Officer Salary: PO2 £41,177 to £44,253 Hours: 37 Contract: Permanent Location: Main office - Print Unit, 7 Limewood Approach, Seacroft, Leeds LS14 1NG. However, you may be required to work from any office location within the city. Hybrid working will also be offered. Leeds City Council is one of the largest employers in the region with over 14,000 employees. We seek to recruit and develop talented individuals who embody our council values and ambitions. About You As a Senior Electrical Officer, you will bring to the role: Electrical technical skills, knowledge and experience Experience in contract and performance management Experience of leading and developing high performing technical teams. Ability to implement and manage technical compliance programmes and projects, adapting to changing circumstances and priorities. Ability to build relationships and communicate with stakeholders at all levels. Ability to drive organisational strategy, policy and culture with a focus on a customer centric approach to service delivery. Ability to analyse and interpret information and data, identify common trends, change needs, risks and learning outcomes, providing high level reports and presentations to a wide range of stakeholders. About The Role An exciting opportunity has arisen for an experienced, forward- thinking, motivated, innovative and hardworking individual to join the asset management team. The post holder will hold the position of Senior Electrical Officer within the asset Management directorate. The position is an operational management position and will be responsible for managing effective delivery of electrical services. As part of the role, you will utilise current skills, knowledge and experiences to support compliance activities, provide technical guidance, and produce reports ensuring the service provides excellence. A strong leader with a 'can do' attitude in-line with the Councils manager habits, excellent communication skills and a strong customer focus is required. An ability to prioritise, meet deadlines and have a clear focus on staff engagement is essential. You will have operational lead and accountability for the management of electrical services and stakeholders. We are looking for someone who will ensure that high levels of efficiency, cost effectiveness and quality is achieved, whilst ensuring maximum performance in accordance with the targets, standards and policies of the Council. The role will require you to work closely with other internal teams to ensure that all electrical services, complaints and enquiries are managed effectively mitigating any risk to the Council. The post-holder will support the delivery of service plans and ensure the continuous and on-going innovation and improvement of the service. The role requires a customer focused post holder as the position will involve a high degree of customer interaction and face to face contact with tenants, elected members, contractors and colleagues across the Council. The role will be flexible involving both site and office-based works. It should be noted that the demands of property management services are high and therefore the role requires a high degree of flexibility to meet the ever-changing priorities of the service. The team work flexibly to meet service needs with our base of operations at the Printworks on limewood approach. As part of our flexible working strategy the team also work in any location within the Leeds City Council geographical area. This is a challenging but rewarding role and an exciting opportunity for someone that is looking to develop their career. What We Offer You We take pride in offering the best employee experience, with benefits including: a competitive salary and annual leave entitlement plus statutory holidays membership of the West Yorkshire Pension Fund with generous employer contributions flexible and hybrid working arrangements subject to service requirements a clear career pathway and continuing professional development opportunities a range of staff benefits to help you boost your wellbeing and make your money go further We welcome applications from everyone and actively seek a diverse range of applicants from all backgrounds and cultures. We particularly encourage applications from, but not limited to, women, carers, veterans as well as LGBT+, ethnically diverse, disabled and care experienced people. This role is based in the UK. Home Office guidance states that candidates must evidence their right to work in the UK prior to commencing employment, either as a UK or Irish citizen, under the EU Settlement scheme or having secured any other relevant work visa. If you do not have the right to work in the UK, you must consider your own eligibility for sponsorship for a particular role through the Skilled Worker visa route before applying. To be eligible for sponsorship you'll usually need to be paid the standard salary rate of at least £41,700 per year or meet one of the other eligibility criteria. Ensure you are eligible before applying. Job Description Job purpose The role will involve the provision of electrical technical services to Housing Leeds. Including, but not limited to - Ensuring the effective day to day management of contractors and Internal Service Providers to ensure that any service works are delivered in a timely, costly and compliant manner. Implementing and managing programmes of work in-line with available resources to ensure that overall compliance with legislation, regulation, values, policies and priorities is achieved to meet quality standards. Acting as a technical expert for the service. Supporting the electrical services manager through electrical enquiries, complaints, site surveys, policy/legal reviews, technical scopes and specifications and were requested providing detailed reports. The responsibility for delivering a proactive cross service approach to meeting electrical compliance and for the timely resolution of risks. The post-holder will be required to work flexibly and could be deployed in a number of areas of the service. Responsibilities Technical lead for the frontline delivery of the service in-line with council and departmental performance standards, values, policies and priorities. Ensure all activities undertaken are done so in compliance with legal, regulatory, contractual and internal requirements. Support the delivery of service plans and operational projects in collaboration with stakeholders to ensure the continuous and on-going innovation and improvement of the service in-line with council objectives in-order to achieve excellence. Continually drive a value for money, customer focussed service. Take ownership for and manage relationships with all stakeholders to ensure effective and efficient service delivery. Manage activities within individual delegated budgets and the management of spend in-line with agreed budget profiles, including the prioritisation and planning of work. Take accountability for the outputs of all duties ensuring adequate and robust audit and risk management procedures are in place. The duties outlined are not meant as an exhaustive list and will also comprise any other duties within the spirit of the post commensurate with the job evaluation outcome for this post. Leadership Responsibilities To lead, manage, motivate and develop team members in accordance with council policies and employment laws, and ensure that relevant procedures are understood and followed. To ensure that the team works professionally, competently, and in a forward thinking and customer focused way whilst embracing collaborative partnership working in order to achieve excellence. To demonstrate and embed the council Values and Manager Habits to lead, support and drive cultural change. To ensure you and the team work professionally, competently, and demonstrate a 'can do' approach to their thinking and problem solving. To work collaboratively and in partnership with partners and stakeholders. To support the achievement of Equality and Diversity in both employment and service delivery including the promotion of equality of opportunity. To deputise for the Electrical Services Manager and undertake any other reasonable duties as required. Please note this is not an exhaustive list of responsibilities. Essential requirements It is essential that the candidate should be able to demonstrate the following criteria for the post. Candidates will only be shortlisted for interview if they can demonstrate that they meet all the essential requirements or have relevant experience. Minimum building/construction related qualification to HNC / HND level or equivalent experience Degree level qualification in Building Surveying / Construction related or equivalent experience Qualified Electrical engineer to NVQ level 3 / C&G 2391 A detailed knowledge of electrical services, installation and maintenance Landlord's responsibilities in relation to repairs & maintenance Construction Health & Safety A knowledge of standard forms of contracts Ability to manage priorities whilst delivering on a range of projects and adapting to changing circumstances and priorities. Ability to diagnose and develop solutions to electrical problems. Ability to develop and maintain strong and effective working relationships with stakeholders. . click apply for full job details
Sep 26, 2026
Full time
Job title: Senior Electrical Officer Salary: PO2 £41,177 to £44,253 Hours: 37 Contract: Permanent Location: Main office - Print Unit, 7 Limewood Approach, Seacroft, Leeds LS14 1NG. However, you may be required to work from any office location within the city. Hybrid working will also be offered. Leeds City Council is one of the largest employers in the region with over 14,000 employees. We seek to recruit and develop talented individuals who embody our council values and ambitions. About You As a Senior Electrical Officer, you will bring to the role: Electrical technical skills, knowledge and experience Experience in contract and performance management Experience of leading and developing high performing technical teams. Ability to implement and manage technical compliance programmes and projects, adapting to changing circumstances and priorities. Ability to build relationships and communicate with stakeholders at all levels. Ability to drive organisational strategy, policy and culture with a focus on a customer centric approach to service delivery. Ability to analyse and interpret information and data, identify common trends, change needs, risks and learning outcomes, providing high level reports and presentations to a wide range of stakeholders. About The Role An exciting opportunity has arisen for an experienced, forward- thinking, motivated, innovative and hardworking individual to join the asset management team. The post holder will hold the position of Senior Electrical Officer within the asset Management directorate. The position is an operational management position and will be responsible for managing effective delivery of electrical services. As part of the role, you will utilise current skills, knowledge and experiences to support compliance activities, provide technical guidance, and produce reports ensuring the service provides excellence. A strong leader with a 'can do' attitude in-line with the Councils manager habits, excellent communication skills and a strong customer focus is required. An ability to prioritise, meet deadlines and have a clear focus on staff engagement is essential. You will have operational lead and accountability for the management of electrical services and stakeholders. We are looking for someone who will ensure that high levels of efficiency, cost effectiveness and quality is achieved, whilst ensuring maximum performance in accordance with the targets, standards and policies of the Council. The role will require you to work closely with other internal teams to ensure that all electrical services, complaints and enquiries are managed effectively mitigating any risk to the Council. The post-holder will support the delivery of service plans and ensure the continuous and on-going innovation and improvement of the service. The role requires a customer focused post holder as the position will involve a high degree of customer interaction and face to face contact with tenants, elected members, contractors and colleagues across the Council. The role will be flexible involving both site and office-based works. It should be noted that the demands of property management services are high and therefore the role requires a high degree of flexibility to meet the ever-changing priorities of the service. The team work flexibly to meet service needs with our base of operations at the Printworks on limewood approach. As part of our flexible working strategy the team also work in any location within the Leeds City Council geographical area. This is a challenging but rewarding role and an exciting opportunity for someone that is looking to develop their career. What We Offer You We take pride in offering the best employee experience, with benefits including: a competitive salary and annual leave entitlement plus statutory holidays membership of the West Yorkshire Pension Fund with generous employer contributions flexible and hybrid working arrangements subject to service requirements a clear career pathway and continuing professional development opportunities a range of staff benefits to help you boost your wellbeing and make your money go further We welcome applications from everyone and actively seek a diverse range of applicants from all backgrounds and cultures. We particularly encourage applications from, but not limited to, women, carers, veterans as well as LGBT+, ethnically diverse, disabled and care experienced people. This role is based in the UK. Home Office guidance states that candidates must evidence their right to work in the UK prior to commencing employment, either as a UK or Irish citizen, under the EU Settlement scheme or having secured any other relevant work visa. If you do not have the right to work in the UK, you must consider your own eligibility for sponsorship for a particular role through the Skilled Worker visa route before applying. To be eligible for sponsorship you'll usually need to be paid the standard salary rate of at least £41,700 per year or meet one of the other eligibility criteria. Ensure you are eligible before applying. Job Description Job purpose The role will involve the provision of electrical technical services to Housing Leeds. Including, but not limited to - Ensuring the effective day to day management of contractors and Internal Service Providers to ensure that any service works are delivered in a timely, costly and compliant manner. Implementing and managing programmes of work in-line with available resources to ensure that overall compliance with legislation, regulation, values, policies and priorities is achieved to meet quality standards. Acting as a technical expert for the service. Supporting the electrical services manager through electrical enquiries, complaints, site surveys, policy/legal reviews, technical scopes and specifications and were requested providing detailed reports. The responsibility for delivering a proactive cross service approach to meeting electrical compliance and for the timely resolution of risks. The post-holder will be required to work flexibly and could be deployed in a number of areas of the service. Responsibilities Technical lead for the frontline delivery of the service in-line with council and departmental performance standards, values, policies and priorities. Ensure all activities undertaken are done so in compliance with legal, regulatory, contractual and internal requirements. Support the delivery of service plans and operational projects in collaboration with stakeholders to ensure the continuous and on-going innovation and improvement of the service in-line with council objectives in-order to achieve excellence. Continually drive a value for money, customer focussed service. Take ownership for and manage relationships with all stakeholders to ensure effective and efficient service delivery. Manage activities within individual delegated budgets and the management of spend in-line with agreed budget profiles, including the prioritisation and planning of work. Take accountability for the outputs of all duties ensuring adequate and robust audit and risk management procedures are in place. The duties outlined are not meant as an exhaustive list and will also comprise any other duties within the spirit of the post commensurate with the job evaluation outcome for this post. Leadership Responsibilities To lead, manage, motivate and develop team members in accordance with council policies and employment laws, and ensure that relevant procedures are understood and followed. To ensure that the team works professionally, competently, and in a forward thinking and customer focused way whilst embracing collaborative partnership working in order to achieve excellence. To demonstrate and embed the council Values and Manager Habits to lead, support and drive cultural change. To ensure you and the team work professionally, competently, and demonstrate a 'can do' approach to their thinking and problem solving. To work collaboratively and in partnership with partners and stakeholders. To support the achievement of Equality and Diversity in both employment and service delivery including the promotion of equality of opportunity. To deputise for the Electrical Services Manager and undertake any other reasonable duties as required. Please note this is not an exhaustive list of responsibilities. Essential requirements It is essential that the candidate should be able to demonstrate the following criteria for the post. Candidates will only be shortlisted for interview if they can demonstrate that they meet all the essential requirements or have relevant experience. Minimum building/construction related qualification to HNC / HND level or equivalent experience Degree level qualification in Building Surveying / Construction related or equivalent experience Qualified Electrical engineer to NVQ level 3 / C&G 2391 A detailed knowledge of electrical services, installation and maintenance Landlord's responsibilities in relation to repairs & maintenance Construction Health & Safety A knowledge of standard forms of contracts Ability to manage priorities whilst delivering on a range of projects and adapting to changing circumstances and priorities. Ability to diagnose and develop solutions to electrical problems. Ability to develop and maintain strong and effective working relationships with stakeholders. . click apply for full job details
Final Interviews: Wednesday 2nd September, Middlesbrough Repairs Director, Thirteen, Middlesbrough, £118,935 Lead one of the North East's largest repairs services. Thirteen is looking for a Repairs Director to lead a frontline service that matters every day to customers: responsive repairs, empty homes, compliance-related activity, damp and mould, depots, stores and supply chain services. This is a major Director role with real scale: around 700 colleagues, a budget of approximately £60m and the opportunity to shape one of the region's largest repairs services as part of Thirteen's senior leadership team. About Thirteen Thirteen is a large, values-led housing association working across the North East, Yorkshire and the Humber. It provides over 36,000 homes and services for more than 100,000 customers, while retaining a strong social purpose and a clear commitment to communities. Alongside its core housing role, Thirteen supports people through employment initiatives, homelessness prevention and services for vulnerable residents. Its long-term strategy is focused on fantastic homes, happy customers and brilliant people. At a glance £118,935 salary + excellent benefits Middlesbrough / hybrid working Around 700 colleagues across a large frontline service Approximately £60m budget Responsibility for responsive repairs, empty homes, compliance-related activity, damp and mould, depots, stores and supply chain services Opportunity to influence organisational strategy and the delivery of Our House, Our Future The challenge Repairs is one of the services customers notice most. It affects trust, safety, satisfaction and confidence in the organisation. Thirteen has already made progress. The repairs backlog has reduced from around 8,500 jobs to approximately 4,500, supported by investment, a revised leadership structure, new specialist capacity around damp, mould and structural issues, and an engine room function to support planning and delivery. The next stage is about turning that progress into a consistently strong, reliable and customer-focused service. That means improving empty homes performance, strengthening data and reporting, embedding Awaab's Law readiness, developing supply chain performance and making sure repairs works effectively across the whole organisation. What you'll lead A large, customer-facing repairs and property service at regional scale Responsive repairs, empty homes and specialist damp, mould and structural activity Commercial management, contracts, depots, stores and wider property assets Performance improvement across cost, quality, productivity, customer experience and compliance-related activity A large frontline workforce through a period of operational, cultural and technology change Where the role sits The role sits within Thirteen's Customer directorate and reports to Chief Customer Officer Serena Heathcote. The directorate brings together customer-facing services including housing, customer experience, repairs and specialist housing, with a shared focus on safe, reliable and consistent services for customers. Who we're looking for You will bring senior leadership experience in repairs, property services, compliance, supply chain, empty homes or a closely related operational environment. Candidates from housing will understand responsive repairs at scale and the demands of leading a high-profile, customer-facing service. Thirteen is also open to leaders from other large, complex and regulated environments where there is estate complexity, service user scrutiny, safety, compliance and operational delivery at scale. This could include the NHS, higher education, local government, care, infrastructure or other property-led organisations. Whatever your background, you will bring commercial awareness, strong people leadership, confidence with contracts and suppliers, and a practical understanding of health and safety, compliance and risk. Direct experience of damp and mould, Awaab's Law and housing regulation would be helpful, but the ability to transfer relevant experience from another safety critical setting is also valuable. For the right person This is a role with scale, visibility and purpose. You will inherit progress, but also a genuine opportunity to improve performance, strengthen customer experience and lead a major frontline service through change. It is a chance to combine senior leadership influence with practical delivery - helping Thirteen provide safer, better and more responsive services for thousands of customers across the North. Equality, Diversity, and Inclusion At Thirteen, we believe everyone is an individual. That is why we don't just provide properties; we offer a home to suit each person's needs. We are responsible for promoting inclusivity for everyone, particularly people from underrepresented or marginalised groups. We aspire to have inclusive working culture and embrace diversity across 'Thirteen' for both our customers and colleagues. In 2024 we were awarded a Bronze Talent, Inclusion and Diversity Evaluation (TIDE) Award for our approach to embedding an inclusive work culture. If you have a disability, a learning difficulty such as dyslexia, a medical condition or an individual need which you believe may affect your performance at selection, we'll be happy to adjust our processes to enable you to perform at your best. In making an application for this role we ask you also to view ourPrivacy Noticewhich outlines our compliance to General Data Protection Regulations and the use and storage of your data. Personal Data is held and processed on the lawful basis that such action is in the Legitimate Interest of the company in pursuing the purposes described and has been considered through the use of a Legitimate Interest Assessment utilising the Balance Test to not be outweighed by risks to the rights, freedoms and interests of the Data Subject.
Sep 24, 2026
Full time
Final Interviews: Wednesday 2nd September, Middlesbrough Repairs Director, Thirteen, Middlesbrough, £118,935 Lead one of the North East's largest repairs services. Thirteen is looking for a Repairs Director to lead a frontline service that matters every day to customers: responsive repairs, empty homes, compliance-related activity, damp and mould, depots, stores and supply chain services. This is a major Director role with real scale: around 700 colleagues, a budget of approximately £60m and the opportunity to shape one of the region's largest repairs services as part of Thirteen's senior leadership team. About Thirteen Thirteen is a large, values-led housing association working across the North East, Yorkshire and the Humber. It provides over 36,000 homes and services for more than 100,000 customers, while retaining a strong social purpose and a clear commitment to communities. Alongside its core housing role, Thirteen supports people through employment initiatives, homelessness prevention and services for vulnerable residents. Its long-term strategy is focused on fantastic homes, happy customers and brilliant people. At a glance £118,935 salary + excellent benefits Middlesbrough / hybrid working Around 700 colleagues across a large frontline service Approximately £60m budget Responsibility for responsive repairs, empty homes, compliance-related activity, damp and mould, depots, stores and supply chain services Opportunity to influence organisational strategy and the delivery of Our House, Our Future The challenge Repairs is one of the services customers notice most. It affects trust, safety, satisfaction and confidence in the organisation. Thirteen has already made progress. The repairs backlog has reduced from around 8,500 jobs to approximately 4,500, supported by investment, a revised leadership structure, new specialist capacity around damp, mould and structural issues, and an engine room function to support planning and delivery. The next stage is about turning that progress into a consistently strong, reliable and customer-focused service. That means improving empty homes performance, strengthening data and reporting, embedding Awaab's Law readiness, developing supply chain performance and making sure repairs works effectively across the whole organisation. What you'll lead A large, customer-facing repairs and property service at regional scale Responsive repairs, empty homes and specialist damp, mould and structural activity Commercial management, contracts, depots, stores and wider property assets Performance improvement across cost, quality, productivity, customer experience and compliance-related activity A large frontline workforce through a period of operational, cultural and technology change Where the role sits The role sits within Thirteen's Customer directorate and reports to Chief Customer Officer Serena Heathcote. The directorate brings together customer-facing services including housing, customer experience, repairs and specialist housing, with a shared focus on safe, reliable and consistent services for customers. Who we're looking for You will bring senior leadership experience in repairs, property services, compliance, supply chain, empty homes or a closely related operational environment. Candidates from housing will understand responsive repairs at scale and the demands of leading a high-profile, customer-facing service. Thirteen is also open to leaders from other large, complex and regulated environments where there is estate complexity, service user scrutiny, safety, compliance and operational delivery at scale. This could include the NHS, higher education, local government, care, infrastructure or other property-led organisations. Whatever your background, you will bring commercial awareness, strong people leadership, confidence with contracts and suppliers, and a practical understanding of health and safety, compliance and risk. Direct experience of damp and mould, Awaab's Law and housing regulation would be helpful, but the ability to transfer relevant experience from another safety critical setting is also valuable. For the right person This is a role with scale, visibility and purpose. You will inherit progress, but also a genuine opportunity to improve performance, strengthen customer experience and lead a major frontline service through change. It is a chance to combine senior leadership influence with practical delivery - helping Thirteen provide safer, better and more responsive services for thousands of customers across the North. Equality, Diversity, and Inclusion At Thirteen, we believe everyone is an individual. That is why we don't just provide properties; we offer a home to suit each person's needs. We are responsible for promoting inclusivity for everyone, particularly people from underrepresented or marginalised groups. We aspire to have inclusive working culture and embrace diversity across 'Thirteen' for both our customers and colleagues. In 2024 we were awarded a Bronze Talent, Inclusion and Diversity Evaluation (TIDE) Award for our approach to embedding an inclusive work culture. If you have a disability, a learning difficulty such as dyslexia, a medical condition or an individual need which you believe may affect your performance at selection, we'll be happy to adjust our processes to enable you to perform at your best. In making an application for this role we ask you also to view ourPrivacy Noticewhich outlines our compliance to General Data Protection Regulations and the use and storage of your data. Personal Data is held and processed on the lawful basis that such action is in the Legitimate Interest of the company in pursuing the purposes described and has been considered through the use of a Legitimate Interest Assessment utilising the Balance Test to not be outweighed by risks to the rights, freedoms and interests of the Data Subject.
About the role Help Deliver a Repairs Service That Puts Residents First Are you an organised and proactive administrator with a talent for managing complex processes and solving problems? Do you thrive in a fast-paced environment where no two days are the same? At Hillingdon Council, we're committed to putting our residents first. We're looking for a Repairs and Voids Support Officer to join our Maintenance Service and play a vital role in supporting the delivery of high-quality repairs and voids services across the borough. This is an excellent opportunity to join a dedicated team where your organisational skills, attention to detail and customer-focused approach will help ensure residents receive an efficient, responsive and professional service. As a Repairs and Voids Support Officer, you will provide high-quality technical and administrative support to our Repairs and Voids teams, helping to coordinate work, maintain accurate records, manage financial processes and support service performance. Working closely with operational managers, contractors and colleagues across the service, you'll help ensure repair requests, void property activities and related administrative processes are managed effectively and in line with performance targets. You will: Provide comprehensive administrative support to the Repairs and Voids Service. Respond to customer enquiries and ensure issues are escalated appropriately. Support the delivery of routine, complex and emergency work activities. Monitor, update and maintain service records and management systems. Assist with financial administration, including processing payments and resolving queries. Produce reports and management information to support operational performance. Coordinate meetings, maintain action trackers and support team planning activities. Work collaboratively across teams to ensure services are delivered efficiently and effectively. Contribute to continuous improvement initiatives that enhance service delivery and resident satisfaction. About You We're looking for a highly organised individual who can manage competing priorities while maintaining excellent levels of accuracy and customer service. You will bring: Strong administrative experience within a busy service environment. Excellent organisational skills and the ability to prioritise workloads effectively. Experience working with databases, case management systems or similar business systems. Strong attention to detail and a commitment to maintaining accurate records. Confidence in handling complex enquiries and problem-solving independently. Excellent verbal and written communication skills. Experience supporting financial processes and working within established procedures. Good Microsoft Office skills, particularly Outlook, Word and Excel. A flexible and collaborative approach with a commitment to delivering excellent customer service. What We Offer At Hillingdon, you'll be part of an organisation that values its people and the contribution they make to our residents and communities. We offer: A supportive and inclusive working environment. Learning and development opportunities to help you grow your career. Flexible working arrangements where service needs allow. Generous annual leave entitlement. Access to the Local Government Pension Scheme. A commitment to employee wellbeing and professional development. Join Us If you're looking for an opportunity to use your administration and customer service skills to support an essential frontline housing service, we'd love to hear from you. About us We value our employees and are committed to ensuring that they enjoy a fulfilling and rewarding career with us. We understand that a happy and motivated workforce is essential for the success of our organisation. That is why we offer a wide range of employee benefits to enhance your work-life balance, financial wellbeing, health, and professional development. Here's a comprehensive overview of the fantastic benefits we provide: Flexible Working Hours - We recognise the importance of flexibility in managing your work and personal life. 36 Hour Week - Enjoy a standard 36-hour workweek for all full time staff. Generous Holiday Entitlement - increasing with length of service (for non-casual roles). Hillingdon Sports & Leisure - Stay active and healthy with discounts at council owned leisure centres and swimming pools across the borough. Salary Sacrifice Schemes - option to join schemes for cycle purchase, electric vehicle leasing and additional voluntary pension contributions (subject to scheme rules). Cycle to Work - Eco-friendly commuting with our cycle purchase scheme. We also provide bicycle parking, lockers, and showers at the Civic Centre. Local Government Pension Scheme - access to Local Government Pension Scheme and membership to the Credit Union. Perkbox Benefits - Access a variety of offers and discounts through our Perkbox Benefits. Mental Health Support and Counselling Services - Our mental health first aiders are trained to identify, understand, and help employees experiencing mental health issues. Access free 24-hour confidential advice and counselling as well as a legal advice service for you and your immediate family. Travel Support - Make your daily commute easier with our season ticket loans and free car parking. Trade Union Membership - The Council recognises UNISON, Unite, AEP and GMB and supports employees' freedom of choice in relation to trade union membership. Equity, Diversity and Inclusion Statement At the London Borough of Hillingdon, we are committed to creating a diverse, inclusive, and equitable workplace. This commitment means that all employees, job applicants and others who work for us will be treated fairly. The aim is for our workforce to be representative of all sections of society and Hillingdon residents so we welcome applicants from a wide variety of backgrounds. We strive to ensure that our recruitment process is free from discrimination and bias, and we are dedicated to providing reasonable adjustments to applicants with disabilities. Join us in building a workplace where everyone feels respected, able to give their best and be themselves at work, whilst contributing meaningfully to our organisation's success. Recruitment Information Hillingdon Council operates a guaranteed interview scheme for candidates with disabilities that meet the essential criteria for the role and wish to be considered under this scheme. We believe in the option to choose, so candidates declaring a disability have the choice to opt in for consideration under this scheme, on a 'per application' basis. We are committed to safeguarding and promoting the welfare of children, young people and vulnerable groups and expect all staff and volunteers to share this commitment. Some posts are subject to The Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2019 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service. In addition to verifying Right to Work in the UK and a new starter health questionnaire, the post is subject tothe following pre-employment screening: 2 years of Referencing Please note: Priority will be given to those at risk of redundancy within Hillingdon Council. Current employees who are part of the redeployment pool must meet the essential criteria for shortlisting to be prioritised.
Sep 23, 2026
Full time
About the role Help Deliver a Repairs Service That Puts Residents First Are you an organised and proactive administrator with a talent for managing complex processes and solving problems? Do you thrive in a fast-paced environment where no two days are the same? At Hillingdon Council, we're committed to putting our residents first. We're looking for a Repairs and Voids Support Officer to join our Maintenance Service and play a vital role in supporting the delivery of high-quality repairs and voids services across the borough. This is an excellent opportunity to join a dedicated team where your organisational skills, attention to detail and customer-focused approach will help ensure residents receive an efficient, responsive and professional service. As a Repairs and Voids Support Officer, you will provide high-quality technical and administrative support to our Repairs and Voids teams, helping to coordinate work, maintain accurate records, manage financial processes and support service performance. Working closely with operational managers, contractors and colleagues across the service, you'll help ensure repair requests, void property activities and related administrative processes are managed effectively and in line with performance targets. You will: Provide comprehensive administrative support to the Repairs and Voids Service. Respond to customer enquiries and ensure issues are escalated appropriately. Support the delivery of routine, complex and emergency work activities. Monitor, update and maintain service records and management systems. Assist with financial administration, including processing payments and resolving queries. Produce reports and management information to support operational performance. Coordinate meetings, maintain action trackers and support team planning activities. Work collaboratively across teams to ensure services are delivered efficiently and effectively. Contribute to continuous improvement initiatives that enhance service delivery and resident satisfaction. About You We're looking for a highly organised individual who can manage competing priorities while maintaining excellent levels of accuracy and customer service. You will bring: Strong administrative experience within a busy service environment. Excellent organisational skills and the ability to prioritise workloads effectively. Experience working with databases, case management systems or similar business systems. Strong attention to detail and a commitment to maintaining accurate records. Confidence in handling complex enquiries and problem-solving independently. Excellent verbal and written communication skills. Experience supporting financial processes and working within established procedures. Good Microsoft Office skills, particularly Outlook, Word and Excel. A flexible and collaborative approach with a commitment to delivering excellent customer service. What We Offer At Hillingdon, you'll be part of an organisation that values its people and the contribution they make to our residents and communities. We offer: A supportive and inclusive working environment. Learning and development opportunities to help you grow your career. Flexible working arrangements where service needs allow. Generous annual leave entitlement. Access to the Local Government Pension Scheme. A commitment to employee wellbeing and professional development. Join Us If you're looking for an opportunity to use your administration and customer service skills to support an essential frontline housing service, we'd love to hear from you. About us We value our employees and are committed to ensuring that they enjoy a fulfilling and rewarding career with us. We understand that a happy and motivated workforce is essential for the success of our organisation. That is why we offer a wide range of employee benefits to enhance your work-life balance, financial wellbeing, health, and professional development. Here's a comprehensive overview of the fantastic benefits we provide: Flexible Working Hours - We recognise the importance of flexibility in managing your work and personal life. 36 Hour Week - Enjoy a standard 36-hour workweek for all full time staff. Generous Holiday Entitlement - increasing with length of service (for non-casual roles). Hillingdon Sports & Leisure - Stay active and healthy with discounts at council owned leisure centres and swimming pools across the borough. Salary Sacrifice Schemes - option to join schemes for cycle purchase, electric vehicle leasing and additional voluntary pension contributions (subject to scheme rules). Cycle to Work - Eco-friendly commuting with our cycle purchase scheme. We also provide bicycle parking, lockers, and showers at the Civic Centre. Local Government Pension Scheme - access to Local Government Pension Scheme and membership to the Credit Union. Perkbox Benefits - Access a variety of offers and discounts through our Perkbox Benefits. Mental Health Support and Counselling Services - Our mental health first aiders are trained to identify, understand, and help employees experiencing mental health issues. Access free 24-hour confidential advice and counselling as well as a legal advice service for you and your immediate family. Travel Support - Make your daily commute easier with our season ticket loans and free car parking. Trade Union Membership - The Council recognises UNISON, Unite, AEP and GMB and supports employees' freedom of choice in relation to trade union membership. Equity, Diversity and Inclusion Statement At the London Borough of Hillingdon, we are committed to creating a diverse, inclusive, and equitable workplace. This commitment means that all employees, job applicants and others who work for us will be treated fairly. The aim is for our workforce to be representative of all sections of society and Hillingdon residents so we welcome applicants from a wide variety of backgrounds. We strive to ensure that our recruitment process is free from discrimination and bias, and we are dedicated to providing reasonable adjustments to applicants with disabilities. Join us in building a workplace where everyone feels respected, able to give their best and be themselves at work, whilst contributing meaningfully to our organisation's success. Recruitment Information Hillingdon Council operates a guaranteed interview scheme for candidates with disabilities that meet the essential criteria for the role and wish to be considered under this scheme. We believe in the option to choose, so candidates declaring a disability have the choice to opt in for consideration under this scheme, on a 'per application' basis. We are committed to safeguarding and promoting the welfare of children, young people and vulnerable groups and expect all staff and volunteers to share this commitment. Some posts are subject to The Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2019 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service. In addition to verifying Right to Work in the UK and a new starter health questionnaire, the post is subject tothe following pre-employment screening: 2 years of Referencing Please note: Priority will be given to those at risk of redundancy within Hillingdon Council. Current employees who are part of the redeployment pool must meet the essential criteria for shortlisting to be prioritised.
Laboratory StewardApplylocations: GB - Edinburghtime type: Full timeposted on: Posted Todayjob requisition id: R Job Description: Salary: £37,318 - £53,550Leonardo UK operates a grade-based salary framework with broad bands. The salary range shown reflects the approved grade band for this role, or a narrower hiring range published within that band, and is benchmarked against the external market. Exceptions above the standard range are managed through governance controls to protect internal equity. Your Impact Are you a rigorous safety leader with a sharp eye for engineering asset management?Leonardo's Radar and Advanced Targeting Systems (RATS) line of business is seeking a highly organised and proactive Laboratory Steward to take full operational ownership of our three onsite, advanced engineering laboratories. As a Laboratory Steward, you will hold delegated authority to enforce Health, Safety, and Environmental (HSE) compliance across our facility. In addition to this, you will act as our resident Test Equipment Officer managing a high-value engineering asset inventory via our internal asset management system, coordinating calibration pipelines with our preferred service provider, and leading safety inductions to safeguard our people, products, and programs.Key responsibilities; HSE: Verify risk assessments before work begins and maintain safety records for lab-specific hazards. Conduct monthly inspections, maintain facility layouts, and lead all HSE/QA audits. Own and close out audit findings and NCRs using documented root cause analysis. Ensure all laboratory HSE internal procedures and regulatory requirements are adhered to, actively managed, and consistently upheld across all activities. Access Control & Inductions: Verify training completion and manager approval prior to granting laboratory access. Conduct and record mandatory safety inductions before permitting any unescorted lab access. Infrastructure : Manage space layout changes, coordinate building repairs via the facilities helpdesk, and track Portable Appliance Testing (PAT) compliance. Workflows & Resolution: Manage calibration schedules and outages to minimise disruption; raise non-conformance actions for out-of-tolerance equipment. General Purpose Test Equipment : Take ownership of all laboratory test equipment, ensuring full compliance with internal calibration controls, and track all equipment movements into and out of the laboratory. Manage calibration schedules and planned outages for general purpose test equipment to minimise disruption and raise non conformance actions for any out of tolerance equipment. Maintain a rolling five year capital expenditure plan for general purpose test equipment, aligned with laboratory and project needs and requirements. What you'll bring Education: Minimum HNC/HND or equivalent in an Electrical, Electronic, or Mechanical engineering discipline. HSE & Risk: IOSH Managing Safely qualification (or achieved upon appointment). Strong understanding of laboratory hazards (COSHH, ESD, electrical safety, lifting regulations). Systems: Experience navigating industrial asset databases (ideally SAP PM / SEM or equivalent tracking software). Financial Literacy: Understanding of capital expenditure (CapEx) procurement workflows and rolling asset planning. Leadership: Confidence to step up as an operational authority figure, halt unsafe practices, host audits, and deliver technical safety inductions.Training & Support: We do not expect you to know everything from day one. To ensure a successful transition, mandatory on-the-job mentoring will be provided. Any remaining training gaps will be fully supported and funded by the company.This is not an exhaustive list, and we are keen to hear from you even if you might not have experience in all the above. The most important skill is a good attitude and willingness to learn. Security Clearance This role is subject to pre-employment screening in line with the UK Government's Baseline Personnel Security Standard (BPSS). An additional range of Personnel Security Controls referred to as National Security Vetting (NSV) may apply, this could include meeting the eligibility requirements for The Security Check (SC) or Developed Vetting (DV). For more information and guidance please visit: Why join us At Leonardo, our people are at the heart of everything we do. We offer a comprehensive, company-funded benefits package that supports your wellbeing, career development, and work-life balance. Whether you're looking to grow professionally, care for your health, or plan for the future, we're here to help you thrive. Time to Recharge: Enjoy generous leave with the opportunity to accrue up to 12 additional flexi-days each year. Secure your Future: Benefit from our award-winning pension scheme with up to 15% employer contribution. Your Wellbeing Matters: Free access to mental health support, financial advice, and employee-led networks championing inclusion and diversity (Enable, Pride, Equalise, Armed Forces, Carers, Wellbeing and Ethnicity). Rewarding Performance: All employees at management level and below are eligible for our bonus scheme. Never Stop Learning: Free access to 4,000+ online courses via Coursera and LinkedIn Learning. Refer a friend: Receive a financial reward through our referral programme. Tailored Perks: Spend up to £500 annually on flexible benefits including private healthcare, dental, family cover, tech & lifestyle discounts, gym memberships and more. Flexible working: Flexible hours with hybrid working options. For part time opportunities, please talk to us about what might be possible for this role.For a full list of our company benefits please visit our website.Leonardo is a global leader in Aerospace, Defence, and Security. Headquartered in Italy, we employ over 53,000 people worldwide including 8,500 across 9 sites in the UK. Our employees are not just part of a team-they are key contributors to shaping innovation, advancing technology, and enhancing global safety.At Leonardo we are committed to building an inclusive, accessible, and welcoming workplace. We believe that a diverse workforce sparks creativity, drives innovation, and leads to better outcomes for our people and our customers. If you have any accessibility requirements to support you during the recruitment process, just let us know.Be part of something bigger - apply now!
Sep 13, 2026
Full time
Laboratory StewardApplylocations: GB - Edinburghtime type: Full timeposted on: Posted Todayjob requisition id: R Job Description: Salary: £37,318 - £53,550Leonardo UK operates a grade-based salary framework with broad bands. The salary range shown reflects the approved grade band for this role, or a narrower hiring range published within that band, and is benchmarked against the external market. Exceptions above the standard range are managed through governance controls to protect internal equity. Your Impact Are you a rigorous safety leader with a sharp eye for engineering asset management?Leonardo's Radar and Advanced Targeting Systems (RATS) line of business is seeking a highly organised and proactive Laboratory Steward to take full operational ownership of our three onsite, advanced engineering laboratories. As a Laboratory Steward, you will hold delegated authority to enforce Health, Safety, and Environmental (HSE) compliance across our facility. In addition to this, you will act as our resident Test Equipment Officer managing a high-value engineering asset inventory via our internal asset management system, coordinating calibration pipelines with our preferred service provider, and leading safety inductions to safeguard our people, products, and programs.Key responsibilities; HSE: Verify risk assessments before work begins and maintain safety records for lab-specific hazards. Conduct monthly inspections, maintain facility layouts, and lead all HSE/QA audits. Own and close out audit findings and NCRs using documented root cause analysis. Ensure all laboratory HSE internal procedures and regulatory requirements are adhered to, actively managed, and consistently upheld across all activities. Access Control & Inductions: Verify training completion and manager approval prior to granting laboratory access. Conduct and record mandatory safety inductions before permitting any unescorted lab access. Infrastructure : Manage space layout changes, coordinate building repairs via the facilities helpdesk, and track Portable Appliance Testing (PAT) compliance. Workflows & Resolution: Manage calibration schedules and outages to minimise disruption; raise non-conformance actions for out-of-tolerance equipment. General Purpose Test Equipment : Take ownership of all laboratory test equipment, ensuring full compliance with internal calibration controls, and track all equipment movements into and out of the laboratory. Manage calibration schedules and planned outages for general purpose test equipment to minimise disruption and raise non conformance actions for any out of tolerance equipment. Maintain a rolling five year capital expenditure plan for general purpose test equipment, aligned with laboratory and project needs and requirements. What you'll bring Education: Minimum HNC/HND or equivalent in an Electrical, Electronic, or Mechanical engineering discipline. HSE & Risk: IOSH Managing Safely qualification (or achieved upon appointment). Strong understanding of laboratory hazards (COSHH, ESD, electrical safety, lifting regulations). Systems: Experience navigating industrial asset databases (ideally SAP PM / SEM or equivalent tracking software). Financial Literacy: Understanding of capital expenditure (CapEx) procurement workflows and rolling asset planning. Leadership: Confidence to step up as an operational authority figure, halt unsafe practices, host audits, and deliver technical safety inductions.Training & Support: We do not expect you to know everything from day one. To ensure a successful transition, mandatory on-the-job mentoring will be provided. Any remaining training gaps will be fully supported and funded by the company.This is not an exhaustive list, and we are keen to hear from you even if you might not have experience in all the above. The most important skill is a good attitude and willingness to learn. Security Clearance This role is subject to pre-employment screening in line with the UK Government's Baseline Personnel Security Standard (BPSS). An additional range of Personnel Security Controls referred to as National Security Vetting (NSV) may apply, this could include meeting the eligibility requirements for The Security Check (SC) or Developed Vetting (DV). For more information and guidance please visit: Why join us At Leonardo, our people are at the heart of everything we do. We offer a comprehensive, company-funded benefits package that supports your wellbeing, career development, and work-life balance. Whether you're looking to grow professionally, care for your health, or plan for the future, we're here to help you thrive. Time to Recharge: Enjoy generous leave with the opportunity to accrue up to 12 additional flexi-days each year. Secure your Future: Benefit from our award-winning pension scheme with up to 15% employer contribution. Your Wellbeing Matters: Free access to mental health support, financial advice, and employee-led networks championing inclusion and diversity (Enable, Pride, Equalise, Armed Forces, Carers, Wellbeing and Ethnicity). Rewarding Performance: All employees at management level and below are eligible for our bonus scheme. Never Stop Learning: Free access to 4,000+ online courses via Coursera and LinkedIn Learning. Refer a friend: Receive a financial reward through our referral programme. Tailored Perks: Spend up to £500 annually on flexible benefits including private healthcare, dental, family cover, tech & lifestyle discounts, gym memberships and more. Flexible working: Flexible hours with hybrid working options. For part time opportunities, please talk to us about what might be possible for this role.For a full list of our company benefits please visit our website.Leonardo is a global leader in Aerospace, Defence, and Security. Headquartered in Italy, we employ over 53,000 people worldwide including 8,500 across 9 sites in the UK. Our employees are not just part of a team-they are key contributors to shaping innovation, advancing technology, and enhancing global safety.At Leonardo we are committed to building an inclusive, accessible, and welcoming workplace. We believe that a diverse workforce sparks creativity, drives innovation, and leads to better outcomes for our people and our customers. If you have any accessibility requirements to support you during the recruitment process, just let us know.Be part of something bigger - apply now!
Domestic Abuse & Safe Accommodation Practitioner Leicester City Centre Full and Part time roles available Temp Perm positions Are you an experienced Support Worker, Housing Officer, Domestic Abuse Practitioner or Refuge Worker looking for a role where you can make a real difference? We are working with a well-established charity in Leicester to recruit a Domestic Abuse & Safe Accommodation Practitioner to support women, and children living in safe, dispersed accommodation. This is a hands-on role where you'll provide practical and emotional support, help clients manage their accommodation and work with them to move on to suitable longer-term housing. The Role You'll be responsible for supporting clients throughout their time in safe accommodation, making regular visits and helping them with both their immediate and longer-term needs. You'll work closely with clients, colleagues and external agencies, so being able to build good relationships and communicate confidently with a range of people is really important. Your responsibilities will include: Providing practical, emotional and personal support to clients affected by domestic abuse. Carrying out regular visits to dispersed accommodation and providing one-to-one support. Completing support plans, risk assessments and safety planning, and reviewing these regularly. Supporting clients with housing, benefits, health, education and other welfare needs. Helping clients access appropriate services and working with other agencies involved in their support. Representing clients at meetings with external agencies where appropriate. Supporting clients with their move-on plans and helping them secure suitable future accommodation. Responding appropriately to safeguarding concerns involving adults and children. Making sure accommodation is safe, well maintained and any repairs or issues are followed up. Keeping accurate and confidential records and case notes. Working closely with colleagues, volunteers and partner agencies to provide a consistent service. Maintaining the confidentiality of refuge and dispersed accommodation addresses. Contributing to activities and support programmes for clients and their children. About You We're looking for someone who has experience working with vulnerable adults and/or children, ideally within a domestic abuse, refuge, supported housing, homelessness, family support or safeguarding setting. You don't necessarily need to have worked in a refuge before, but you will need to be comfortable supporting people who may have experienced domestic abuse, trauma and difficult or complex circumstances. You'll ideally have experience of: Supporting vulnerable adults and/or children. Safeguarding and assessing risk. Housing or tenancy support. Working with external agencies and other professionals. Providing one-to-one support and helping people work towards greater independence. Keeping accurate and confidential case records. We're looking for someone who is calm, approachable, resilient and non-judgemental, with the ability to build trust while maintaining professional boundaries. The role also involves regular travel between accommodation locations, so you'll need to be comfortable working independently as well as part of a wider team. Please send over your CV to be considered.
Sep 08, 2026
Seasonal
Domestic Abuse & Safe Accommodation Practitioner Leicester City Centre Full and Part time roles available Temp Perm positions Are you an experienced Support Worker, Housing Officer, Domestic Abuse Practitioner or Refuge Worker looking for a role where you can make a real difference? We are working with a well-established charity in Leicester to recruit a Domestic Abuse & Safe Accommodation Practitioner to support women, and children living in safe, dispersed accommodation. This is a hands-on role where you'll provide practical and emotional support, help clients manage their accommodation and work with them to move on to suitable longer-term housing. The Role You'll be responsible for supporting clients throughout their time in safe accommodation, making regular visits and helping them with both their immediate and longer-term needs. You'll work closely with clients, colleagues and external agencies, so being able to build good relationships and communicate confidently with a range of people is really important. Your responsibilities will include: Providing practical, emotional and personal support to clients affected by domestic abuse. Carrying out regular visits to dispersed accommodation and providing one-to-one support. Completing support plans, risk assessments and safety planning, and reviewing these regularly. Supporting clients with housing, benefits, health, education and other welfare needs. Helping clients access appropriate services and working with other agencies involved in their support. Representing clients at meetings with external agencies where appropriate. Supporting clients with their move-on plans and helping them secure suitable future accommodation. Responding appropriately to safeguarding concerns involving adults and children. Making sure accommodation is safe, well maintained and any repairs or issues are followed up. Keeping accurate and confidential records and case notes. Working closely with colleagues, volunteers and partner agencies to provide a consistent service. Maintaining the confidentiality of refuge and dispersed accommodation addresses. Contributing to activities and support programmes for clients and their children. About You We're looking for someone who has experience working with vulnerable adults and/or children, ideally within a domestic abuse, refuge, supported housing, homelessness, family support or safeguarding setting. You don't necessarily need to have worked in a refuge before, but you will need to be comfortable supporting people who may have experienced domestic abuse, trauma and difficult or complex circumstances. You'll ideally have experience of: Supporting vulnerable adults and/or children. Safeguarding and assessing risk. Housing or tenancy support. Working with external agencies and other professionals. Providing one-to-one support and helping people work towards greater independence. Keeping accurate and confidential case records. We're looking for someone who is calm, approachable, resilient and non-judgemental, with the ability to build trust while maintaining professional boundaries. The role also involves regular travel between accommodation locations, so you'll need to be comfortable working independently as well as part of a wider team. Please send over your CV to be considered.
To assist in providing a professional customer focused planning service within the Housing Maintenance Team. To programme and deploy a responsive workforce to ensure reactive repairs are scheduled and completed within relevant service standards and appointments are made and kept and work is completed right first time. To provide administrative system support in a number of functions to operatives and managers within the Housing Maintenance Team. Receive and process calls from a range of other departments wishing to report or make enquiries regarding a wide range of responsive repairs. To take follow up action in respect of calls received liaising with customers and issuing work to trade colleagues, contractors and a wide range of council departments. To refer all calls and queries regarding daytime emergencies to the appropriate areas/teams operations officers. Process all reports in an accurate and timely manner. Act as point of contact for on-site staff/managers and maintain a log of their whereabouts both for safety, workload management and audit purposes. Receive repair requests, to diagnose using skills, training and IT systems Connect2Dudley is a trading style of Dudley & Kent Commercial Services LTD - A joint venture between Dudley Metropolitan Council & Commercial Services Kent Ltd. Connect2Dudley is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
Sep 03, 2026
Seasonal
To assist in providing a professional customer focused planning service within the Housing Maintenance Team. To programme and deploy a responsive workforce to ensure reactive repairs are scheduled and completed within relevant service standards and appointments are made and kept and work is completed right first time. To provide administrative system support in a number of functions to operatives and managers within the Housing Maintenance Team. Receive and process calls from a range of other departments wishing to report or make enquiries regarding a wide range of responsive repairs. To take follow up action in respect of calls received liaising with customers and issuing work to trade colleagues, contractors and a wide range of council departments. To refer all calls and queries regarding daytime emergencies to the appropriate areas/teams operations officers. Process all reports in an accurate and timely manner. Act as point of contact for on-site staff/managers and maintain a log of their whereabouts both for safety, workload management and audit purposes. Receive repair requests, to diagnose using skills, training and IT systems Connect2Dudley is a trading style of Dudley & Kent Commercial Services LTD - A joint venture between Dudley Metropolitan Council & Commercial Services Kent Ltd. Connect2Dudley is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
HAYS are delighted to be partnering with Birmingham City Council to recruit a Museums and Heritage Programme Manager on an interim basis. Birmingham City Council is committed to promoting and preserving the rich heritage and cultural assets of our city. My client is seeking a dynamic and experienced Museums & Heritage Programme Manager to join their team and lead the transition of Birmingham Museums Trust into a sustainable business model. This role involves overseeing the 5m annual service contract, negotiating future service delivery arrangements, and collaborating with various heritage and cultural organisations to secure funding and support heritage-related projects. This role is paying up to 350 per day, and hybrid working is available. The key responsibilities of this role are: Lead officer for the city council's museums service contract, including annual monitoring, appraisal, and reporting. Organise and attend museum service meetings, assess financial performance, and negotiate the new four-year museum's service agreement (2026-30). Coordinate applications to funding bodies such as NLHF and DCMS MEND 5 for essential repairs and maintenance works at Birmingham Museum and Art Gallery (BMAG). Administer the council's Heritage Strategy Group, including organising meetings, agendas, and circulating information. Refresh and secure approval for the council's draft Heritage Strategy, integrating it with the new Heritage Strategic Planning Document (SPD). Collaborate with City Council colleagues across Directorates on museums and heritage-related matters. Ensure efficient production of reports and briefings and monitor grant funding and projects. In order to be successful in this role, you will have: Proven experience in a heritage organisation or museum environment, including project-based work with multidisciplinary teams. Experience in developing and supporting cultural/heritage programs, capital projects, and strategies. Direct experience with funding agencies and heritage partner organisations. A degree in a relevant discipline or equivalent substantial experience in heritage environment or cultural industries. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
May 24, 2026
Contractor
HAYS are delighted to be partnering with Birmingham City Council to recruit a Museums and Heritage Programme Manager on an interim basis. Birmingham City Council is committed to promoting and preserving the rich heritage and cultural assets of our city. My client is seeking a dynamic and experienced Museums & Heritage Programme Manager to join their team and lead the transition of Birmingham Museums Trust into a sustainable business model. This role involves overseeing the 5m annual service contract, negotiating future service delivery arrangements, and collaborating with various heritage and cultural organisations to secure funding and support heritage-related projects. This role is paying up to 350 per day, and hybrid working is available. The key responsibilities of this role are: Lead officer for the city council's museums service contract, including annual monitoring, appraisal, and reporting. Organise and attend museum service meetings, assess financial performance, and negotiate the new four-year museum's service agreement (2026-30). Coordinate applications to funding bodies such as NLHF and DCMS MEND 5 for essential repairs and maintenance works at Birmingham Museum and Art Gallery (BMAG). Administer the council's Heritage Strategy Group, including organising meetings, agendas, and circulating information. Refresh and secure approval for the council's draft Heritage Strategy, integrating it with the new Heritage Strategic Planning Document (SPD). Collaborate with City Council colleagues across Directorates on museums and heritage-related matters. Ensure efficient production of reports and briefings and monitor grant funding and projects. In order to be successful in this role, you will have: Proven experience in a heritage organisation or museum environment, including project-based work with multidisciplinary teams. Experience in developing and supporting cultural/heritage programs, capital projects, and strategies. Direct experience with funding agencies and heritage partner organisations. A degree in a relevant discipline or equivalent substantial experience in heritage environment or cultural industries. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Our client is a Merseyside based roofing contractor specialising in both domestic and commercial projects. Due to continued busy work schemes they are looking for a Scheduler to join their team in Merseyside. Job Purpose The Scheduler will be responsible for coordinating and managing repairs and maintenance appointments across social housing contracts, ensuring efficient allocation of resources, timely delivery of works, and excellent communication with all stakeholders. Key Responsibilities Schedule and allocate repair and maintenance jobs to operatives Manage daily diaries and prioritise urgent or emergency works Liaise with tenants, housing officers, and operatives to arrange appointments Monitor job progress and ensure works are completed within SLA targets Update internal systems with accurate scheduling and job status information Handle incoming queries and reschedule appointments where necessary Support planning of both reactive repairs and planned maintenance programmes Maintain clear communication to minimise disruption for residents Key Skills & Experience Previous experience in a scheduling or coordination role (social housing or maintenance preferred) Strong organisational and time-management skills Excellent communication and customer service skills Ability to prioritise workload in a fast-paced environment Confident using scheduling or job management systems Understanding of housing maintenance or construction services (desirable) This is a key position within the operations team, ensuring works are delivered efficiently, safely, and in line with client expectations across social housing contracts.
May 22, 2026
Full time
Our client is a Merseyside based roofing contractor specialising in both domestic and commercial projects. Due to continued busy work schemes they are looking for a Scheduler to join their team in Merseyside. Job Purpose The Scheduler will be responsible for coordinating and managing repairs and maintenance appointments across social housing contracts, ensuring efficient allocation of resources, timely delivery of works, and excellent communication with all stakeholders. Key Responsibilities Schedule and allocate repair and maintenance jobs to operatives Manage daily diaries and prioritise urgent or emergency works Liaise with tenants, housing officers, and operatives to arrange appointments Monitor job progress and ensure works are completed within SLA targets Update internal systems with accurate scheduling and job status information Handle incoming queries and reschedule appointments where necessary Support planning of both reactive repairs and planned maintenance programmes Maintain clear communication to minimise disruption for residents Key Skills & Experience Previous experience in a scheduling or coordination role (social housing or maintenance preferred) Strong organisational and time-management skills Excellent communication and customer service skills Ability to prioritise workload in a fast-paced environment Confident using scheduling or job management systems Understanding of housing maintenance or construction services (desirable) This is a key position within the operations team, ensuring works are delivered efficiently, safely, and in line with client expectations across social housing contracts.
Job Title: Housing Officer Location: Hampshire Salary: 28,000- 35,000 Hours: Monday-Friday 40 hours per week 8.30am-5pm Contract Type: Fixed Term Contract-6 months Purpose of the Role: Our client, a leading provider of housing solutions, is seeking a Housing Officer to cover the Hampshire area. The Housing Officer supports and manages Service Users within an allocated area, ensuring their well-being and the effective management of properties. This includes welfare visits, property inspections, and accurate record-keeping in line with company procedures. Duties and Responsibilities: Supporting Service Users: Manage a caseload of Service Users. Conduct dispersals, inductions, and welfare checks. Signpost SUs to local services (e.g., healthcare, shops). Arrange and support transport or relocation as needed. Ensure the health, safety, and timely move-on of Service Users. Managing Properties: Conduct monthly inspections and arrange necessary maintenance. Prepare properties for re-occupation or hand back to landlords. Maintain compliance with health and safety standards. Ensure minor repairs are completed and inventory is managed. Required Skills: Experience as a Housing Officer or similar role. Awareness of diverse cultures and backgrounds. Empathetic, adaptable, and resilient. Strong problem-solving and communication skills. Well-organised with effective planning abilities. Able to work independently and as part of a team. Full UK driving licence required. Benefits: 25 days annual leave plus bank holidays Health Membership Life cover 6-month probation period 4% employer and 4% employee pension contribution Laptop, phone, and other equipment as needed Employee Assistance Programme Referral scheme The successful candidate will need to hold a valid UK driving licence and will be required to undergo a satisfactory DBS (Disclosure and Barring Service) check and Counter Terrorism Clearance (CTC) check, in accordance with the responsibilities of the role. Please contact Kerrie Collett on (phone number removed) to learn more, or submit your application today.
May 21, 2026
Contractor
Job Title: Housing Officer Location: Hampshire Salary: 28,000- 35,000 Hours: Monday-Friday 40 hours per week 8.30am-5pm Contract Type: Fixed Term Contract-6 months Purpose of the Role: Our client, a leading provider of housing solutions, is seeking a Housing Officer to cover the Hampshire area. The Housing Officer supports and manages Service Users within an allocated area, ensuring their well-being and the effective management of properties. This includes welfare visits, property inspections, and accurate record-keeping in line with company procedures. Duties and Responsibilities: Supporting Service Users: Manage a caseload of Service Users. Conduct dispersals, inductions, and welfare checks. Signpost SUs to local services (e.g., healthcare, shops). Arrange and support transport or relocation as needed. Ensure the health, safety, and timely move-on of Service Users. Managing Properties: Conduct monthly inspections and arrange necessary maintenance. Prepare properties for re-occupation or hand back to landlords. Maintain compliance with health and safety standards. Ensure minor repairs are completed and inventory is managed. Required Skills: Experience as a Housing Officer or similar role. Awareness of diverse cultures and backgrounds. Empathetic, adaptable, and resilient. Strong problem-solving and communication skills. Well-organised with effective planning abilities. Able to work independently and as part of a team. Full UK driving licence required. Benefits: 25 days annual leave plus bank holidays Health Membership Life cover 6-month probation period 4% employer and 4% employee pension contribution Laptop, phone, and other equipment as needed Employee Assistance Programme Referral scheme The successful candidate will need to hold a valid UK driving licence and will be required to undergo a satisfactory DBS (Disclosure and Barring Service) check and Counter Terrorism Clearance (CTC) check, in accordance with the responsibilities of the role. Please contact Kerrie Collett on (phone number removed) to learn more, or submit your application today.
A housing association is currently looking for a number Repairs Planners for about 6 months on a temporary basis Key responsibilities are as follows Deliver administrative support to the Regional Leads and Head of Repairs Delivery in budget monitoring, managing necessary databases and systems Collaborate with our Repair Inspectors and contractors to schedule and coordinate post and audit inspections Provide your manager and team important and timely business information on region specific repair spend Assist in preparing and managing budgets for repair operations, ensuring cost effective practices and VFM Monitor and manage repair escalations for your area, ensuring jeopardy cases as appropriate and prioritising cases for inspection Support your team to put in place creative and new ways to address repairs overspend and alert the team to any areas of concern Undertake specific repairs research and projects on behalf of the team Feedback to managers on any issues identified as part of monitoring of repair related tasks and flag any issues for escalation as part of performance monitoring Analyse repair cases and assess priorities and use strong problem solving skills to identify potential issues and propose practical solutions Support the Inspectors, Officers and Senior Managers with repair strategies to meet targets.Assist managers with exporting necessary repairs reporting information from internal systems to present a comprehensive overview of team performance Maintain and strengthen good working relationships with other departments across Operations and throughout Work with all stakeholders and contractors to ensure all KPI's are met and processes and procedure are adhered to Raise the profile of performance across the directorate, supporting colleagues to engage with, and understand repair process. PAYE £20.84 Umbrella £27.56 Essential Requirements Proven experience in property maintenance, repair planning or similar role Excellent communication and interpersonal skills Proficiency in contract regulations Experience of contractor management Good understanding of the relevant legislation, statutory and regulatory requirements Effective IT skills including basic/intermediate MS Office skills
May 20, 2026
Seasonal
A housing association is currently looking for a number Repairs Planners for about 6 months on a temporary basis Key responsibilities are as follows Deliver administrative support to the Regional Leads and Head of Repairs Delivery in budget monitoring, managing necessary databases and systems Collaborate with our Repair Inspectors and contractors to schedule and coordinate post and audit inspections Provide your manager and team important and timely business information on region specific repair spend Assist in preparing and managing budgets for repair operations, ensuring cost effective practices and VFM Monitor and manage repair escalations for your area, ensuring jeopardy cases as appropriate and prioritising cases for inspection Support your team to put in place creative and new ways to address repairs overspend and alert the team to any areas of concern Undertake specific repairs research and projects on behalf of the team Feedback to managers on any issues identified as part of monitoring of repair related tasks and flag any issues for escalation as part of performance monitoring Analyse repair cases and assess priorities and use strong problem solving skills to identify potential issues and propose practical solutions Support the Inspectors, Officers and Senior Managers with repair strategies to meet targets.Assist managers with exporting necessary repairs reporting information from internal systems to present a comprehensive overview of team performance Maintain and strengthen good working relationships with other departments across Operations and throughout Work with all stakeholders and contractors to ensure all KPI's are met and processes and procedure are adhered to Raise the profile of performance across the directorate, supporting colleagues to engage with, and understand repair process. PAYE £20.84 Umbrella £27.56 Essential Requirements Proven experience in property maintenance, repair planning or similar role Excellent communication and interpersonal skills Proficiency in contract regulations Experience of contractor management Good understanding of the relevant legislation, statutory and regulatory requirements Effective IT skills including basic/intermediate MS Office skills
Repairs Scheduling Housing 5 days on site in Liverpool close to train station DRS We are seeking an organised and proactive Planner / Scheduling Support professional to join our housing services team based in Liverpool city centre. This role is critical in ensuring efficient allocation of repairs, maintenance tasks, and operative schedules to support smooth delivery of housing services to residents.The ideal candidate will have experience within social housing or a similar environment and be confident using scheduling tools-particularly DRS (Dynamic Resource Scheduling)-along with wider housing management systems. Key Responsibilities Manage and coordinate daily schedules for operatives and contractors within the housing repairs and maintenance team. Use DRS to allocate work orders, optimise routes, and maximise resource efficiency. Monitor operative workloads, adjust schedules based on emergencies, delays, or tenant needs. Liaise with tenants to arrange appointments, confirm access, and provide updates on repairs. Work closely with repairs supervisors and customer service teams to ensure works are completed within KPIs and service standards. Maintain accurate records of jobs, progress notes, and outcomes within housing management systems. Support in reporting on performance, missed appointments, and schedule adherence. Handle urgent scheduling changes and re-prioritise tasks as needed throughout the day. Provide general administrative and planning support as required by the wider team. Skills & Experience Required Experience using DRS (Dynamic Resource Scheduling) within a housing or maintenance environment - highly desirable. Strong knowledge of housing repairs processes and/or social housing operations. Excellent organisational and multitasking skills. Confident about using IT systems and able to pick up new software quickly. Strong communication skills when dealing with tenants, operatives, and internal teams. Ability to remain calm under pressure and handle fast-paced scheduling demands. Attention to detail and commitment to delivering a high-quality service. What We're Looking For Someone reliable, proactive, and able to work independently. A team player who contributes positively to service delivery. Someone who is comfortable working on-site five days per week in a busy office environment. Immediate start What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
May 20, 2026
Seasonal
Repairs Scheduling Housing 5 days on site in Liverpool close to train station DRS We are seeking an organised and proactive Planner / Scheduling Support professional to join our housing services team based in Liverpool city centre. This role is critical in ensuring efficient allocation of repairs, maintenance tasks, and operative schedules to support smooth delivery of housing services to residents.The ideal candidate will have experience within social housing or a similar environment and be confident using scheduling tools-particularly DRS (Dynamic Resource Scheduling)-along with wider housing management systems. Key Responsibilities Manage and coordinate daily schedules for operatives and contractors within the housing repairs and maintenance team. Use DRS to allocate work orders, optimise routes, and maximise resource efficiency. Monitor operative workloads, adjust schedules based on emergencies, delays, or tenant needs. Liaise with tenants to arrange appointments, confirm access, and provide updates on repairs. Work closely with repairs supervisors and customer service teams to ensure works are completed within KPIs and service standards. Maintain accurate records of jobs, progress notes, and outcomes within housing management systems. Support in reporting on performance, missed appointments, and schedule adherence. Handle urgent scheduling changes and re-prioritise tasks as needed throughout the day. Provide general administrative and planning support as required by the wider team. Skills & Experience Required Experience using DRS (Dynamic Resource Scheduling) within a housing or maintenance environment - highly desirable. Strong knowledge of housing repairs processes and/or social housing operations. Excellent organisational and multitasking skills. Confident about using IT systems and able to pick up new software quickly. Strong communication skills when dealing with tenants, operatives, and internal teams. Ability to remain calm under pressure and handle fast-paced scheduling demands. Attention to detail and commitment to delivering a high-quality service. What We're Looking For Someone reliable, proactive, and able to work independently. A team player who contributes positively to service delivery. Someone who is comfortable working on-site five days per week in a busy office environment. Immediate start What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Operations Manager Hours: 37 hours per week (start time 7:00am) Working Pattern: Term time plus 2 additional weeks Grade: 11, Points 33-36 Salary: £38,480 - £41,192 per annum Role Overview The Operations Manager provides strategic and operational leadership across all non-teaching functions, ensuring the smooth day-to-day running of the school. The postholder will oversee administration, estates, health & safety, catering, resources, cover management and educational visits, ensuring statutory compliance, efficiency, and value for money. This is a senior role requiring strong leadership, organisational expertise and the ability to manage complex operational systems in a fast-paced environment. Key Responsibilities Administration & Systems Management Lead and manage the whole-school administrative function, including line management and performance reviews Design, implement and continuously improve administrative systems aligned with organisational objectives Ensure effective information flow, clearly defined responsibilities and stakeholder support Analyse data to improve efficiency, reduce duplication and inform decision-making Prepare and submit statutory returns and reports to external agencies Support the Office Manager in maintaining first aid compliance and reporting procedures Estates & Facilities Management Lead the site and premises teams and oversee all estates operations Ensure buildings, repairs, maintenance and improvements meet statutory and regulatory requirements Manage contractors and outsourced services, ensuring contractual obligations are met Oversee site security, utilities, cleaning contracts and emergency planning Maintain and monitor the School Travel Plan and cycle permit system Health & Safety Act as Health & Safety Coordinator and Fire Officer Ensure compliance with health & safety legislation and trust-wide policies Maintain risk assessments, accident reporting and monitoring systems Lead fire drills, alarm testing and emergency procedures Report health & safety matters to senior leadership and governors as required Other Monitor on-site catering provision and staff Liaise with the Catering Manager on menu planning Attend contract monitoring meetings and support tendering processes Review and benchmark food quality and value Support events and catering-related activities Manage daily staff cover using Bromcom (training provided) Allocate cover, room changes and work for absent staff each morning Communicate daily cover arrangements to staff and senior leadership Liaise with supply agencies Monitor staff absence and escalate concerns in line with policy Line manage the Reprographics Technician Monitor and improve reprographics and library systems Act as Educational Visits Coordinator Approve and monitor all trips and residential visits Ensure compliance with guidelines and risk assessments Deliver training and guidance for staff Manage minibus training records Handle cash and petty cash in line with financial procedures Attend senior leadership and governor meetings as required Support whole-school events such as open evenings and transition activities Undertake other duties appropriate to the role This role offers an excellent opportunity for an experienced operations professional to play a key role in ensuring a safe, effective and well-managed educational environment.
May 14, 2026
Full time
Operations Manager Hours: 37 hours per week (start time 7:00am) Working Pattern: Term time plus 2 additional weeks Grade: 11, Points 33-36 Salary: £38,480 - £41,192 per annum Role Overview The Operations Manager provides strategic and operational leadership across all non-teaching functions, ensuring the smooth day-to-day running of the school. The postholder will oversee administration, estates, health & safety, catering, resources, cover management and educational visits, ensuring statutory compliance, efficiency, and value for money. This is a senior role requiring strong leadership, organisational expertise and the ability to manage complex operational systems in a fast-paced environment. Key Responsibilities Administration & Systems Management Lead and manage the whole-school administrative function, including line management and performance reviews Design, implement and continuously improve administrative systems aligned with organisational objectives Ensure effective information flow, clearly defined responsibilities and stakeholder support Analyse data to improve efficiency, reduce duplication and inform decision-making Prepare and submit statutory returns and reports to external agencies Support the Office Manager in maintaining first aid compliance and reporting procedures Estates & Facilities Management Lead the site and premises teams and oversee all estates operations Ensure buildings, repairs, maintenance and improvements meet statutory and regulatory requirements Manage contractors and outsourced services, ensuring contractual obligations are met Oversee site security, utilities, cleaning contracts and emergency planning Maintain and monitor the School Travel Plan and cycle permit system Health & Safety Act as Health & Safety Coordinator and Fire Officer Ensure compliance with health & safety legislation and trust-wide policies Maintain risk assessments, accident reporting and monitoring systems Lead fire drills, alarm testing and emergency procedures Report health & safety matters to senior leadership and governors as required Other Monitor on-site catering provision and staff Liaise with the Catering Manager on menu planning Attend contract monitoring meetings and support tendering processes Review and benchmark food quality and value Support events and catering-related activities Manage daily staff cover using Bromcom (training provided) Allocate cover, room changes and work for absent staff each morning Communicate daily cover arrangements to staff and senior leadership Liaise with supply agencies Monitor staff absence and escalate concerns in line with policy Line manage the Reprographics Technician Monitor and improve reprographics and library systems Act as Educational Visits Coordinator Approve and monitor all trips and residential visits Ensure compliance with guidelines and risk assessments Deliver training and guidance for staff Manage minibus training records Handle cash and petty cash in line with financial procedures Attend senior leadership and governor meetings as required Support whole-school events such as open evenings and transition activities Undertake other duties appropriate to the role This role offers an excellent opportunity for an experienced operations professional to play a key role in ensuring a safe, effective and well-managed educational environment.
About The Role We offer a competitive salary of £43,900 per annum 32 days annual leave plus bank holidays a total of 40 days paid holiday per annum which is equivalent to 8 weeks. Salary Finance - access both short and long terms loans, plus provides access to a savings facility. Opportunity to further increase annual leave with service or though the holiday purchase scheme. Immediate entry to our Pension scheme (matched contributions up to 10%). A great flexible working environment, with a range of family friendly policies. Health cash plan with financial benefits and the option to extend to your family. Cover includes dental, optical, physiotherapy, 24HR private GP access and much more. Paid leave for absence including sickness, maternity, paternity, and adoption leave. Access of up to £150 annually through the 'Learning for life' scheme. Access to a wide range of discounts and cash back offers, ranging from retail and automotive to holidays and cycle to work scheme. Develop your career with support and access to training and qualifications. We are now recruiting a Fire Servicing & Maintenance Officer to join our Building Safety & Compliance team on a permanent basis. The successful candidate will be based at our Liverpool office, with travel required across the region. Purpose of role : To deliver effective management of Fire Safety compliance in accordance with regulatory undertakings to ensure Onward is fully compliant and reduces any residual risk to customers, colleagues and third parties. Responsibilities: Servicing, Testing and Inspection : Ensure that all Fire servicing, testing and inspection processes are carried out correctly, remedial/follow on works are undertaken on a risk basis, that the service, testing and inspection process is fit for purpose and that the records and certification is appropriately recorded, validated and current. Contract Management : Ensure effective management and administration of Fire contracts, set and deliver performance standards, monitor progress and resolve issues. Data Management : Ensure up to date information relating to Fire Compliance risks including ensuring the operation and development of appropriate data management systems accurately recording all testing, inspection, and remedial works. Performance Measurement : Translate strategy, policy and procedures relating to Fire into objectives, KPIs, management information, and assist in production of report to Boards and Committees. Collaborative Working : Provide input as required to the development of Landlord Compliance risk reduction strategy and procurement strategy, contribute towards investment that mitigates risk and work closely with Repairs and Maintenance leads in relation to responsive and void maintenance. Health and Safety : Take overall health and safety responsibility and compliance with legislative requirements for all investment activities within the region, to include delivery of a comprehensive programme of training in Fire safety. Skills, experience and knowledge required Essential: Knowledge of Core Housing Systems, Business Planning and Asset Management systems. Track record of managing Fire programmes. Experience of successfully delivering a similar role within another organisation with experience of leading a team to high level performance. Excellent communication skills (written and verbal). Knowledge of construction contracts and their effective administration, commercial understanding of value for money drivers in construction. Knowledge and understanding of the requirements of Construction (Design and Management) Regulations 2015. Knowledge and awareness of related housing regulations/ law. Experience of interpreting complex data and using it to inform decisions. A Full UK Driving Licence and access to your own car required Desirable: IT skills - Microsoft office to Intermediate level. Qualifications: Desirable: NEBOSH General Certificate in Occupational Safety and Health (or equivalent), IOSH Managing Safely (or equivalent), BOHS P402, P405 or P406 certificate. Or NEBOSH National Certificate in Fire Safety and Risk Management. Or IFE Fire Risk Assessment Training. About The Organisation About Onward Onward Homes is one of the largest registered providers of social housing in the Northwest, with 35,000 properties across the region. We believe that everyone deserves a place to call their own, which is why we're committed to building 500 new homes each year. We do more than just provide a roof over our customers' heads, we're here to make a real difference. In addition to creating positive spaces for our customers we continuously strive to create a positive and progressive workspace to enable our colleagues to achieve their full potential. We embrace diversity and strive for diverse teams to create an inclusive culture which enables Onward to thrive and be representative of the communities that we serve. We want to ensure that everybody has an opportunity to be part of our recruitment processes and will therefore make reasonable adjustments to accommodate our candidates. Please let us know if there is anything we can do to assist you with our recruitment process via the email address below. If candidates have any concerns / questions in relation to the role at any stage of the recruitment and selection process they can contact the HR team on and a member of the HR Team will be in touch.
May 13, 2026
Full time
About The Role We offer a competitive salary of £43,900 per annum 32 days annual leave plus bank holidays a total of 40 days paid holiday per annum which is equivalent to 8 weeks. Salary Finance - access both short and long terms loans, plus provides access to a savings facility. Opportunity to further increase annual leave with service or though the holiday purchase scheme. Immediate entry to our Pension scheme (matched contributions up to 10%). A great flexible working environment, with a range of family friendly policies. Health cash plan with financial benefits and the option to extend to your family. Cover includes dental, optical, physiotherapy, 24HR private GP access and much more. Paid leave for absence including sickness, maternity, paternity, and adoption leave. Access of up to £150 annually through the 'Learning for life' scheme. Access to a wide range of discounts and cash back offers, ranging from retail and automotive to holidays and cycle to work scheme. Develop your career with support and access to training and qualifications. We are now recruiting a Fire Servicing & Maintenance Officer to join our Building Safety & Compliance team on a permanent basis. The successful candidate will be based at our Liverpool office, with travel required across the region. Purpose of role : To deliver effective management of Fire Safety compliance in accordance with regulatory undertakings to ensure Onward is fully compliant and reduces any residual risk to customers, colleagues and third parties. Responsibilities: Servicing, Testing and Inspection : Ensure that all Fire servicing, testing and inspection processes are carried out correctly, remedial/follow on works are undertaken on a risk basis, that the service, testing and inspection process is fit for purpose and that the records and certification is appropriately recorded, validated and current. Contract Management : Ensure effective management and administration of Fire contracts, set and deliver performance standards, monitor progress and resolve issues. Data Management : Ensure up to date information relating to Fire Compliance risks including ensuring the operation and development of appropriate data management systems accurately recording all testing, inspection, and remedial works. Performance Measurement : Translate strategy, policy and procedures relating to Fire into objectives, KPIs, management information, and assist in production of report to Boards and Committees. Collaborative Working : Provide input as required to the development of Landlord Compliance risk reduction strategy and procurement strategy, contribute towards investment that mitigates risk and work closely with Repairs and Maintenance leads in relation to responsive and void maintenance. Health and Safety : Take overall health and safety responsibility and compliance with legislative requirements for all investment activities within the region, to include delivery of a comprehensive programme of training in Fire safety. Skills, experience and knowledge required Essential: Knowledge of Core Housing Systems, Business Planning and Asset Management systems. Track record of managing Fire programmes. Experience of successfully delivering a similar role within another organisation with experience of leading a team to high level performance. Excellent communication skills (written and verbal). Knowledge of construction contracts and their effective administration, commercial understanding of value for money drivers in construction. Knowledge and understanding of the requirements of Construction (Design and Management) Regulations 2015. Knowledge and awareness of related housing regulations/ law. Experience of interpreting complex data and using it to inform decisions. A Full UK Driving Licence and access to your own car required Desirable: IT skills - Microsoft office to Intermediate level. Qualifications: Desirable: NEBOSH General Certificate in Occupational Safety and Health (or equivalent), IOSH Managing Safely (or equivalent), BOHS P402, P405 or P406 certificate. Or NEBOSH National Certificate in Fire Safety and Risk Management. Or IFE Fire Risk Assessment Training. About The Organisation About Onward Onward Homes is one of the largest registered providers of social housing in the Northwest, with 35,000 properties across the region. We believe that everyone deserves a place to call their own, which is why we're committed to building 500 new homes each year. We do more than just provide a roof over our customers' heads, we're here to make a real difference. In addition to creating positive spaces for our customers we continuously strive to create a positive and progressive workspace to enable our colleagues to achieve their full potential. We embrace diversity and strive for diverse teams to create an inclusive culture which enables Onward to thrive and be representative of the communities that we serve. We want to ensure that everybody has an opportunity to be part of our recruitment processes and will therefore make reasonable adjustments to accommodate our candidates. Please let us know if there is anything we can do to assist you with our recruitment process via the email address below. If candidates have any concerns / questions in relation to the role at any stage of the recruitment and selection process they can contact the HR team on and a member of the HR Team will be in touch.
RECRUITMENT ADVERT: HEAD CHEF Are you an innovative and talented culinary professional ready to lead our kitchen team at our beautiful wedding venue The Rushpool Hall? We are seeking a creative and experienced Head Chef to oversee our culinary operations and deliver exceptional dining experiences for wedding celebrations. As the Head Chef, you will be responsible for menu development, food preparation, kitchen management, and ensuring the highest standards of quality and presentation. You'll lead the kitchen team, inspiring them to excel and deliver memorable dishes that exceed our guests' expectations. If you have a passion for culinary excellence, strong leadership skills, and thrive in a dynamic, busy, event-driven environment, we invite you to apply! REQUIREMENTS 1. MUST have 3-4 years of experience in role as a Head Chef. 2. MUST have Food Hygiene Level III certificate. 3. MUST possess strong leadership and delegation skills. 4. MUST have excellent communication, organisation, and problem-solving skills. 5. MUST be a UK citizen or have legal work eligibility in the UK. 6. MUST have valid driver's license and transportation to and from work. 7. MUST have a clear criminal record. ROLE RESPONSIBILITIES SUMMARY: Reporting to the General Manager, or Operations Manager in their absence. Assisting with staff recruitment and advertising as needed. Training & development of kitchen staff. Attending daily and weekly HOD meetings and coordinating information with department staff. Holding all core functions for juniors in their absence and taking the necessary steps to ensure junior positions are filled. Managing the kitchen and its team. Making sure that the kitchen is fully compliant to all Environmental Health Officer (EHO) guidelines and keeping up to date administration records and checks as proof. Keeping up with industry trends and kitchen processes. Developing new menus and dishes and modifying menus to attract more clientele. Making sure all dishes are costed correctly and delivered to required specifications. Food planning and delivery for all event meals; canapes, wedding breakfast, evening buffet, package special items for the Honeymoon Suite, and breakfast. Dealing with suppliers and ensuring that they supply quality goods at affordable prices in liaison with the General Manager. Resolving any issues with suppliers promptly. Correct food prediction and ordering on time for the kitchen and monitoring food inventory so there is no waste. Following the kitchen budget set by the General Manager. Conducting accurate monthly kitchen stocktakes on time. Overseeing food delivery to ensure that guests receive excellent service and enjoy their culinary experience. Overseeing the maintenance of kitchen equipment and organising repairs with the venue Estates Department when needed. Adhering to dietary and allergen requirements. The above summary includes the responsibility of the role but is not limited to. Job Type: Full-time Pay: £38,000.00-£42,000.00 per year Benefits: Company events Free parking On-site parking Ability to commute/relocate: Saltburn-by-the-Sea TS12: reliably commute or plan to relocate before starting work (preferred) Experience: Kitchen management: 3 years (preferred) Work Location: In person
May 11, 2026
Full time
RECRUITMENT ADVERT: HEAD CHEF Are you an innovative and talented culinary professional ready to lead our kitchen team at our beautiful wedding venue The Rushpool Hall? We are seeking a creative and experienced Head Chef to oversee our culinary operations and deliver exceptional dining experiences for wedding celebrations. As the Head Chef, you will be responsible for menu development, food preparation, kitchen management, and ensuring the highest standards of quality and presentation. You'll lead the kitchen team, inspiring them to excel and deliver memorable dishes that exceed our guests' expectations. If you have a passion for culinary excellence, strong leadership skills, and thrive in a dynamic, busy, event-driven environment, we invite you to apply! REQUIREMENTS 1. MUST have 3-4 years of experience in role as a Head Chef. 2. MUST have Food Hygiene Level III certificate. 3. MUST possess strong leadership and delegation skills. 4. MUST have excellent communication, organisation, and problem-solving skills. 5. MUST be a UK citizen or have legal work eligibility in the UK. 6. MUST have valid driver's license and transportation to and from work. 7. MUST have a clear criminal record. ROLE RESPONSIBILITIES SUMMARY: Reporting to the General Manager, or Operations Manager in their absence. Assisting with staff recruitment and advertising as needed. Training & development of kitchen staff. Attending daily and weekly HOD meetings and coordinating information with department staff. Holding all core functions for juniors in their absence and taking the necessary steps to ensure junior positions are filled. Managing the kitchen and its team. Making sure that the kitchen is fully compliant to all Environmental Health Officer (EHO) guidelines and keeping up to date administration records and checks as proof. Keeping up with industry trends and kitchen processes. Developing new menus and dishes and modifying menus to attract more clientele. Making sure all dishes are costed correctly and delivered to required specifications. Food planning and delivery for all event meals; canapes, wedding breakfast, evening buffet, package special items for the Honeymoon Suite, and breakfast. Dealing with suppliers and ensuring that they supply quality goods at affordable prices in liaison with the General Manager. Resolving any issues with suppliers promptly. Correct food prediction and ordering on time for the kitchen and monitoring food inventory so there is no waste. Following the kitchen budget set by the General Manager. Conducting accurate monthly kitchen stocktakes on time. Overseeing food delivery to ensure that guests receive excellent service and enjoy their culinary experience. Overseeing the maintenance of kitchen equipment and organising repairs with the venue Estates Department when needed. Adhering to dietary and allergen requirements. The above summary includes the responsibility of the role but is not limited to. Job Type: Full-time Pay: £38,000.00-£42,000.00 per year Benefits: Company events Free parking On-site parking Ability to commute/relocate: Saltburn-by-the-Sea TS12: reliably commute or plan to relocate before starting work (preferred) Experience: Kitchen management: 3 years (preferred) Work Location: In person
Job Title: Welfare Officer Location: Crowborough (site based) Salary : £28,000-£35,000 Hours: 48 hours per week (mix of day and night shifts, 12-hour shifts) Contract Type : Fixed Term Contract 12 months Purpose of the Role: The Welfare Officer is responsible for delivering direct advice and safeguarding support to service users on site. The site provides safe, temporary accommodation for all service users. Managing an assigned caseload, the Welfare Officer conducts room checks, maintains accurate records, updates relevant systems, and follows company procedures at all times. Key Responsibilities: Manage a caseload of Service Users within the Initial Accommodation estate. Provide guidance and signposting to essential services, including doctors, shops, and support agencies. Conduct regular visits, report incidents, absconders, and any Service User concerns. Ensure timely Move on of Service Users before the final payment date. Arrange initial transport for Service Users to accommodation or relocation as needed. Maintain health and safety standards for Service Users at all times. Perform regular welfare checks on Service Users and accommodation sites. Manage a property portfolio, ensuring proper maintenance of Initial Accommodation properties and hotels. Conduct monthly inspections, report defects, and arrange repairs/replacements in line with inventory procedures. Recommend relocations or property terminations to optimise portfolio and void management. Required Skills: Experience as a Welfare Officer or similar role. Awareness of diverse cultures and backgrounds. Empathetic, adaptable, and resilient. Strong problem-solving and communication skills. Well-organised with effective planning abilities. Able to work independently and as part of a team. Full UK driving licence required due to the location of the site. Benefits: 25 days annual leave plus bank holidays Health Membership Life cover 6-month probation period 4% employer and 4% employee pension contribution Laptop, phone, and other equipment as needed Employee Assistance Programme Referral scheme The successful candidate must undergo a DBS check and Counter Terrorism Clearance (CTC) as part of the role s requirements. Please contact Kerrie Collett on (phone number removed) to learn more, or submit your application today.
Apr 30, 2026
Contractor
Job Title: Welfare Officer Location: Crowborough (site based) Salary : £28,000-£35,000 Hours: 48 hours per week (mix of day and night shifts, 12-hour shifts) Contract Type : Fixed Term Contract 12 months Purpose of the Role: The Welfare Officer is responsible for delivering direct advice and safeguarding support to service users on site. The site provides safe, temporary accommodation for all service users. Managing an assigned caseload, the Welfare Officer conducts room checks, maintains accurate records, updates relevant systems, and follows company procedures at all times. Key Responsibilities: Manage a caseload of Service Users within the Initial Accommodation estate. Provide guidance and signposting to essential services, including doctors, shops, and support agencies. Conduct regular visits, report incidents, absconders, and any Service User concerns. Ensure timely Move on of Service Users before the final payment date. Arrange initial transport for Service Users to accommodation or relocation as needed. Maintain health and safety standards for Service Users at all times. Perform regular welfare checks on Service Users and accommodation sites. Manage a property portfolio, ensuring proper maintenance of Initial Accommodation properties and hotels. Conduct monthly inspections, report defects, and arrange repairs/replacements in line with inventory procedures. Recommend relocations or property terminations to optimise portfolio and void management. Required Skills: Experience as a Welfare Officer or similar role. Awareness of diverse cultures and backgrounds. Empathetic, adaptable, and resilient. Strong problem-solving and communication skills. Well-organised with effective planning abilities. Able to work independently and as part of a team. Full UK driving licence required due to the location of the site. Benefits: 25 days annual leave plus bank holidays Health Membership Life cover 6-month probation period 4% employer and 4% employee pension contribution Laptop, phone, and other equipment as needed Employee Assistance Programme Referral scheme The successful candidate must undergo a DBS check and Counter Terrorism Clearance (CTC) as part of the role s requirements. Please contact Kerrie Collett on (phone number removed) to learn more, or submit your application today.
IMH Recruitment is currently seeking an experienced Repairs and Maintenance Officer on behalf of our client. This is an excellent opportunity for a skilled professional with a strong background in building construction and property maintenance. Key Responsibilities Undertake property inspections following repair requests, accurately diagnosing issues and specifying required works Raise and order repairs, ensuring works are completed to a high standard Carry out joint inspections with Neighbourhood Officers, providing guidance on maintenance-related matters Specify, monitor, and control works to properties Assess tenant improvements and advise on alteration requests Liaise with in-house repairs teams and specialist subcontractors to ensure timely and satisfactory completion of works Conduct stock condition and dilapidation surveys Produce detailed, high-quality reports outlining repair needs and investment recommendations Manage a varied workload effectively, prioritising tasks as required Maintain excellent customer service when dealing with tenants, contractors, and external agencies Requirements Relevant trade qualification (e.g. City & Guilds, ONC, or equivalent in construction / surveying) Significant practical experience within a building construction environment Strong knowledge of: Asbestos awareness and management Building and planning regulations On-site working practices Proven experience in surveying domestic and non-domestic properties Ability to diagnose property defects and prepare detailed schedules of work/specifications Strong organisational skills with the ability to remain calm under pressure Excellent communication and stakeholder management skills
Apr 30, 2026
Contractor
IMH Recruitment is currently seeking an experienced Repairs and Maintenance Officer on behalf of our client. This is an excellent opportunity for a skilled professional with a strong background in building construction and property maintenance. Key Responsibilities Undertake property inspections following repair requests, accurately diagnosing issues and specifying required works Raise and order repairs, ensuring works are completed to a high standard Carry out joint inspections with Neighbourhood Officers, providing guidance on maintenance-related matters Specify, monitor, and control works to properties Assess tenant improvements and advise on alteration requests Liaise with in-house repairs teams and specialist subcontractors to ensure timely and satisfactory completion of works Conduct stock condition and dilapidation surveys Produce detailed, high-quality reports outlining repair needs and investment recommendations Manage a varied workload effectively, prioritising tasks as required Maintain excellent customer service when dealing with tenants, contractors, and external agencies Requirements Relevant trade qualification (e.g. City & Guilds, ONC, or equivalent in construction / surveying) Significant practical experience within a building construction environment Strong knowledge of: Asbestos awareness and management Building and planning regulations On-site working practices Proven experience in surveying domestic and non-domestic properties Ability to diagnose property defects and prepare detailed schedules of work/specifications Strong organisational skills with the ability to remain calm under pressure Excellent communication and stakeholder management skills
Our client is a Merseyside based roofing contractor specialising in both domestic and commercial projects. Due to continued busy work schemes they are looking for a Scheduler to join their team in Merseyside. Job Purpose The Scheduler will be responsible for coordinating and managing repairs and maintenance appointments across social housing contracts, ensuring efficient allocation of resources, timely delivery of works, and excellent communication with all stakeholders. Key Responsibilities Schedule and allocate repair and maintenance jobs to operatives Manage daily diaries and prioritise urgent or emergency works Liaise with tenants, housing officers, and operatives to arrange appointments Monitor job progress and ensure works are completed within SLA targets Update internal systems with accurate scheduling and job status information Handle incoming queries and reschedule appointments where necessary Support planning of both reactive repairs and planned maintenance programmes Maintain clear communication to minimise disruption for residents Key Skills & Experience Previous experience in a scheduling or coordination role (social housing or maintenance preferred) Strong organisational and time-management skills Excellent communication and customer service skills Ability to prioritise workload in a fast-paced environment Confident using scheduling or job management systems Understanding of housing maintenance or construction services (desirable) This is a key position within the operations team, ensuring works are delivered efficiently, safely, and in line with client expectations across social housing contracts.
Apr 23, 2026
Full time
Our client is a Merseyside based roofing contractor specialising in both domestic and commercial projects. Due to continued busy work schemes they are looking for a Scheduler to join their team in Merseyside. Job Purpose The Scheduler will be responsible for coordinating and managing repairs and maintenance appointments across social housing contracts, ensuring efficient allocation of resources, timely delivery of works, and excellent communication with all stakeholders. Key Responsibilities Schedule and allocate repair and maintenance jobs to operatives Manage daily diaries and prioritise urgent or emergency works Liaise with tenants, housing officers, and operatives to arrange appointments Monitor job progress and ensure works are completed within SLA targets Update internal systems with accurate scheduling and job status information Handle incoming queries and reschedule appointments where necessary Support planning of both reactive repairs and planned maintenance programmes Maintain clear communication to minimise disruption for residents Key Skills & Experience Previous experience in a scheduling or coordination role (social housing or maintenance preferred) Strong organisational and time-management skills Excellent communication and customer service skills Ability to prioritise workload in a fast-paced environment Confident using scheduling or job management systems Understanding of housing maintenance or construction services (desirable) This is a key position within the operations team, ensuring works are delivered efficiently, safely, and in line with client expectations across social housing contracts.
Job Title: Housing Officer Location: Hampshire Salary: 28,000- 35,000 Hours: Monday-Friday 40 hours per week 8.30am-5pm Contract Type: Fixed Term Contract-6 months Purpose of the Role: Our client, a leading provider of housing solutions, is seeking a Housing Officer to cover the Hampshire area. The Housing Officer supports and manages Service Users within an allocated area, ensuring their well-being and the effective management of properties. This includes welfare visits, property inspections, and accurate record-keeping in line with company procedures. Duties and Responsibilities: Supporting Service Users: Manage a caseload of Service Users. Conduct dispersals, inductions, and welfare checks. Signpost SUs to local services (e.g., healthcare, shops). Arrange and support transport or relocation as needed. Ensure the health, safety, and timely move-on of Service Users. Managing Properties: Conduct monthly inspections and arrange necessary maintenance. Prepare properties for re-occupation or hand back to landlords. Maintain compliance with health and safety standards. Ensure minor repairs are completed and inventory is managed. Required Skills: Experience as a Housing Officer or similar role. Awareness of diverse cultures and backgrounds. Empathetic, adaptable, and resilient. Strong problem-solving and communication skills. Well-organised with effective planning abilities. Able to work independently and as part of a team. Full UK driving licence required. Benefits: 25 days annual leave plus bank holidays Health Membership Life cover 6-month probation period 4% employer and 4% employee pension contribution Laptop, phone, and other equipment as needed Employee Assistance Programme Referral scheme The successful candidate will need to hold a valid UK driving licence and will be required to undergo a satisfactory DBS (Disclosure and Barring Service) check and Counter Terrorism Clearance (CTC) check, in accordance with the responsibilities of the role. Please contact Kerrie Collett on (phone number removed) to learn more, or submit your application today.
Apr 23, 2026
Contractor
Job Title: Housing Officer Location: Hampshire Salary: 28,000- 35,000 Hours: Monday-Friday 40 hours per week 8.30am-5pm Contract Type: Fixed Term Contract-6 months Purpose of the Role: Our client, a leading provider of housing solutions, is seeking a Housing Officer to cover the Hampshire area. The Housing Officer supports and manages Service Users within an allocated area, ensuring their well-being and the effective management of properties. This includes welfare visits, property inspections, and accurate record-keeping in line with company procedures. Duties and Responsibilities: Supporting Service Users: Manage a caseload of Service Users. Conduct dispersals, inductions, and welfare checks. Signpost SUs to local services (e.g., healthcare, shops). Arrange and support transport or relocation as needed. Ensure the health, safety, and timely move-on of Service Users. Managing Properties: Conduct monthly inspections and arrange necessary maintenance. Prepare properties for re-occupation or hand back to landlords. Maintain compliance with health and safety standards. Ensure minor repairs are completed and inventory is managed. Required Skills: Experience as a Housing Officer or similar role. Awareness of diverse cultures and backgrounds. Empathetic, adaptable, and resilient. Strong problem-solving and communication skills. Well-organised with effective planning abilities. Able to work independently and as part of a team. Full UK driving licence required. Benefits: 25 days annual leave plus bank holidays Health Membership Life cover 6-month probation period 4% employer and 4% employee pension contribution Laptop, phone, and other equipment as needed Employee Assistance Programme Referral scheme The successful candidate will need to hold a valid UK driving licence and will be required to undergo a satisfactory DBS (Disclosure and Barring Service) check and Counter Terrorism Clearance (CTC) check, in accordance with the responsibilities of the role. Please contact Kerrie Collett on (phone number removed) to learn more, or submit your application today.
About The Role We offer a competitive salary of £43,900 per annum 32 days annual leave plus bank holidays a total of 40 days paid holiday per annum which is equivalent to 8 weeks. Salary Finance - access both short and long terms loans, plus provides access to a savings facility. Opportunity to further increase annual leave with service or though the holiday purchase scheme. Immediate entry to our Pension scheme (matched contributions up to 10%). A great flexible working environment, with a range of family friendly policies. Health cash plan with financial benefits and the option to extend to your family. Cover includes dental, optical, physiotherapy, 24HR private GP access and much more. Paid leave for absence including sickness, maternity, paternity, and adoption leave. Access of up to £150 annually through the 'Learning for life' scheme. Access to a wide range of discounts and cash back offers, ranging from retail and automotive to holidays and cycle to work scheme. Develop your career with support and access to training and qualifications. We are now recruiting a Fire Servicing & Maintenance Officer to join our Building Safety & Compliance team on a permanent basis. The successful candidate will be based at our Liverpool office, with travel required across the region. Purpose of role : To deliver effective management of Fire Safety compliance in accordance with regulatory undertakings to ensure Onward is fully compliant and reduces any residual risk to customers, colleagues and third parties. Responsibilities: Servicing, Testing and Inspection : Ensure that all Fire servicing, testing and inspection processes are carried out correctly, remedial/follow on works are undertaken on a risk basis, that the service, testing and inspection process is fit for purpose and that the records and certification is appropriately recorded, validated and current. Contract Management : Ensure effective management and administration of Fire contracts, set and deliver performance standards, monitor progress and resolve issues. Data Management : Ensure up to date information relating to Fire Compliance risks including ensuring the operation and development of appropriate data management systems accurately recording all testing, inspection, and remedial works. Performance Measurement : Translate strategy, policy and procedures relating to Fire into objectives, KPIs, management information, and assist in production of report to Boards and Committees. Collaborative Working : Provide input as required to the development of Landlord Compliance risk reduction strategy and procurement strategy, contribute towards investment that mitigates risk and work closely with Repairs and Maintenance leads in relation to responsive and void maintenance. Health and Safety : Take overall health and safety responsibility and compliance with legislative requirements for all investment activities within the region, to include delivery of a comprehensive programme of training in Fire safety. Skills, experience and knowledge required Essential: Knowledge of Core Housing Systems, Business Planning and Asset Management systems. Track record of managing Fire programmes. Experience of successfully delivering a similar role within another organisation with experience of leading a team to high level performance. Excellent communication skills (written and verbal). Knowledge of construction contracts and their effective administration, commercial understanding of value for money drivers in construction. Knowledge and understanding of the requirements of Construction (Design and Management) Regulations 2015. Knowledge and awareness of related housing regulations/ law. Experience of interpreting complex data and using it to inform decisions. A Full UK Driving Licence and access to your own car required Desirable: IT skills - Microsoft office to Intermediate level. Qualifications: Desirable: NEBOSH General Certificate in Occupational Safety and Health (or equivalent), IOSH Managing Safely (or equivalent), BOHS P402, P405 or P406 certificate. Or NEBOSH National Certificate in Fire Safety and Risk Management. Or IFE Fire Risk Assessment Training. About The Organisation About Onward Onward Homes is one of the largest registered providers of social housing in the Northwest, with 35,000 properties across the region. We believe that everyone deserves a place to call their own, which is why we're committed to building 500 new homes each year. We do more than just provide a roof over our customers' heads, we're here to make a real difference. In addition to creating positive spaces for our customers we continuously strive to create a positive and progressive workspace to enable our colleagues to achieve their full potential. We embrace diversity and strive for diverse teams to create an inclusive culture which enables Onward to thrive and be representative of the communities that we serve. We want to ensure that everybody has an opportunity to be part of our recruitment processes and will therefore make reasonable adjustments to accommodate our candidates. Please let us know if there is anything we can do to assist you with our recruitment process via the email address below. If candidates have any concerns / questions in relation to the role at any stage of the recruitment and selection process they can contact the HR team on and a member of the HR Team will be in touch.
Apr 15, 2026
Full time
About The Role We offer a competitive salary of £43,900 per annum 32 days annual leave plus bank holidays a total of 40 days paid holiday per annum which is equivalent to 8 weeks. Salary Finance - access both short and long terms loans, plus provides access to a savings facility. Opportunity to further increase annual leave with service or though the holiday purchase scheme. Immediate entry to our Pension scheme (matched contributions up to 10%). A great flexible working environment, with a range of family friendly policies. Health cash plan with financial benefits and the option to extend to your family. Cover includes dental, optical, physiotherapy, 24HR private GP access and much more. Paid leave for absence including sickness, maternity, paternity, and adoption leave. Access of up to £150 annually through the 'Learning for life' scheme. Access to a wide range of discounts and cash back offers, ranging from retail and automotive to holidays and cycle to work scheme. Develop your career with support and access to training and qualifications. We are now recruiting a Fire Servicing & Maintenance Officer to join our Building Safety & Compliance team on a permanent basis. The successful candidate will be based at our Liverpool office, with travel required across the region. Purpose of role : To deliver effective management of Fire Safety compliance in accordance with regulatory undertakings to ensure Onward is fully compliant and reduces any residual risk to customers, colleagues and third parties. Responsibilities: Servicing, Testing and Inspection : Ensure that all Fire servicing, testing and inspection processes are carried out correctly, remedial/follow on works are undertaken on a risk basis, that the service, testing and inspection process is fit for purpose and that the records and certification is appropriately recorded, validated and current. Contract Management : Ensure effective management and administration of Fire contracts, set and deliver performance standards, monitor progress and resolve issues. Data Management : Ensure up to date information relating to Fire Compliance risks including ensuring the operation and development of appropriate data management systems accurately recording all testing, inspection, and remedial works. Performance Measurement : Translate strategy, policy and procedures relating to Fire into objectives, KPIs, management information, and assist in production of report to Boards and Committees. Collaborative Working : Provide input as required to the development of Landlord Compliance risk reduction strategy and procurement strategy, contribute towards investment that mitigates risk and work closely with Repairs and Maintenance leads in relation to responsive and void maintenance. Health and Safety : Take overall health and safety responsibility and compliance with legislative requirements for all investment activities within the region, to include delivery of a comprehensive programme of training in Fire safety. Skills, experience and knowledge required Essential: Knowledge of Core Housing Systems, Business Planning and Asset Management systems. Track record of managing Fire programmes. Experience of successfully delivering a similar role within another organisation with experience of leading a team to high level performance. Excellent communication skills (written and verbal). Knowledge of construction contracts and their effective administration, commercial understanding of value for money drivers in construction. Knowledge and understanding of the requirements of Construction (Design and Management) Regulations 2015. Knowledge and awareness of related housing regulations/ law. Experience of interpreting complex data and using it to inform decisions. A Full UK Driving Licence and access to your own car required Desirable: IT skills - Microsoft office to Intermediate level. Qualifications: Desirable: NEBOSH General Certificate in Occupational Safety and Health (or equivalent), IOSH Managing Safely (or equivalent), BOHS P402, P405 or P406 certificate. Or NEBOSH National Certificate in Fire Safety and Risk Management. Or IFE Fire Risk Assessment Training. About The Organisation About Onward Onward Homes is one of the largest registered providers of social housing in the Northwest, with 35,000 properties across the region. We believe that everyone deserves a place to call their own, which is why we're committed to building 500 new homes each year. We do more than just provide a roof over our customers' heads, we're here to make a real difference. In addition to creating positive spaces for our customers we continuously strive to create a positive and progressive workspace to enable our colleagues to achieve their full potential. We embrace diversity and strive for diverse teams to create an inclusive culture which enables Onward to thrive and be representative of the communities that we serve. We want to ensure that everybody has an opportunity to be part of our recruitment processes and will therefore make reasonable adjustments to accommodate our candidates. Please let us know if there is anything we can do to assist you with our recruitment process via the email address below. If candidates have any concerns / questions in relation to the role at any stage of the recruitment and selection process they can contact the HR team on and a member of the HR Team will be in touch.
Your new company A construction company based in Swansea that provides a service to ensure all older people are supported to live in a safe, warm and secure home as independently as possible for as long as possible. Your new role Handy personFull - Time (37 hours per week), willing to work outside normal hours to cover emergency repairs.Job purpose:The provision of a high quality handyperson service to Care & Repair clients. To undertake all aspects of planned and reactive maintenance for clients. To provide rapid response support and assistance with home safety checks, general repairs, minor adaptations, installation of aids and adaptation equipment such as grab rails, key safes. This role requires a high standard of work at all times and compliance with all Health and Safety requirements relating to any particular task. Work in close cooperation with other members of Care & Repair and support the organisation's' aims and objectives in relation to safety, profitability, quality and growth.The main works within this role will be groundworks - concrete steps, pathways, ramps, walls and galvanised steel handrails as well as fitting other aids i.e. mopstick handrails, grabrails, shower seats, Keysafes etc. What you'll need to succeed 1 year's previous handyperson experience or working in the construction industry as a skilled operative You must be a time-served tradesperson or have achieved a recognised apprenticeship and have gained relevant construction experience as evidenced by a City & Guilds or NVQ diploma equivalent.Adopt and proactively demonstrate the Organisation's Behaviours, which include" A Positive Can-Do Attitude" and "Integrity." Good verbal communication skills Able to work as part of a team Able to communicate and work with clients Able to plan and prioritise workload, purchasing and arranging delivery of materials Able to work under pressure Good all-round tradesperson Knowledge of basic plumbing, electrical and decorating repair procedures Awareness of health and hygiene procedures Knowledge of moving and handling procedures Ability to work as part of a team Ability to relate well to others Self-motivation Willingness to participate in development and training opportunities Knowledge of COSHH regulations Knowledge of Health & Safety procedures and precautions Working knowledge of relevant policies/codes of practice/legislation A sound and demonstrable knowledge of good building practices applicable to domestic renovation and adaptation.Experience working with other building professionals such as local Planning Officers, Building Control Surveyors, Structural Engineers etc.Good computer skills, including word processing, databases and spreadsheetsA flexible approach to work and ability to act on your own initiativeGood interpersonal and written and verbal communication skillsA commitment to customer care and providing a high-quality service Good organisational skills, the ability to prioritise workloads and work to deadlinesOwn transport and clean driving licence A basic understanding and commitment to equal opportunitiesOrganisational skills.Time management skills.ProfessionalismGood verbal and written communication skills, including report writing.Awareness of equal opportunities and ability to work in a non-discriminatory way.Competency in Information Technology, including internet and software packages.Ability to prioritise and manage work effectively.Ability to work independently and proactively, with the ability to consult wherever necessary. Ability to complete work on my own initiative.Ability to work to deadlines.Problem-solving skills Understanding of confidentiality.Ability to represent the organisation professionallyCommitment to Care & Repair's mission, vision and valuesOpenness, honesty, integrity and credibility.The post holder will be required to meet the requirements for a satisfactory safeguarding check.Willingness to work flexible hours.DESIRABLEAbility to speak WelshTime served trades person or SVQ 2 in Built Environment or equivalent What you'll get in return Competitive salary, permanent position, What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Apr 01, 2026
Full time
Your new company A construction company based in Swansea that provides a service to ensure all older people are supported to live in a safe, warm and secure home as independently as possible for as long as possible. Your new role Handy personFull - Time (37 hours per week), willing to work outside normal hours to cover emergency repairs.Job purpose:The provision of a high quality handyperson service to Care & Repair clients. To undertake all aspects of planned and reactive maintenance for clients. To provide rapid response support and assistance with home safety checks, general repairs, minor adaptations, installation of aids and adaptation equipment such as grab rails, key safes. This role requires a high standard of work at all times and compliance with all Health and Safety requirements relating to any particular task. Work in close cooperation with other members of Care & Repair and support the organisation's' aims and objectives in relation to safety, profitability, quality and growth.The main works within this role will be groundworks - concrete steps, pathways, ramps, walls and galvanised steel handrails as well as fitting other aids i.e. mopstick handrails, grabrails, shower seats, Keysafes etc. What you'll need to succeed 1 year's previous handyperson experience or working in the construction industry as a skilled operative You must be a time-served tradesperson or have achieved a recognised apprenticeship and have gained relevant construction experience as evidenced by a City & Guilds or NVQ diploma equivalent.Adopt and proactively demonstrate the Organisation's Behaviours, which include" A Positive Can-Do Attitude" and "Integrity." Good verbal communication skills Able to work as part of a team Able to communicate and work with clients Able to plan and prioritise workload, purchasing and arranging delivery of materials Able to work under pressure Good all-round tradesperson Knowledge of basic plumbing, electrical and decorating repair procedures Awareness of health and hygiene procedures Knowledge of moving and handling procedures Ability to work as part of a team Ability to relate well to others Self-motivation Willingness to participate in development and training opportunities Knowledge of COSHH regulations Knowledge of Health & Safety procedures and precautions Working knowledge of relevant policies/codes of practice/legislation A sound and demonstrable knowledge of good building practices applicable to domestic renovation and adaptation.Experience working with other building professionals such as local Planning Officers, Building Control Surveyors, Structural Engineers etc.Good computer skills, including word processing, databases and spreadsheetsA flexible approach to work and ability to act on your own initiativeGood interpersonal and written and verbal communication skillsA commitment to customer care and providing a high-quality service Good organisational skills, the ability to prioritise workloads and work to deadlinesOwn transport and clean driving licence A basic understanding and commitment to equal opportunitiesOrganisational skills.Time management skills.ProfessionalismGood verbal and written communication skills, including report writing.Awareness of equal opportunities and ability to work in a non-discriminatory way.Competency in Information Technology, including internet and software packages.Ability to prioritise and manage work effectively.Ability to work independently and proactively, with the ability to consult wherever necessary. Ability to complete work on my own initiative.Ability to work to deadlines.Problem-solving skills Understanding of confidentiality.Ability to represent the organisation professionallyCommitment to Care & Repair's mission, vision and valuesOpenness, honesty, integrity and credibility.The post holder will be required to meet the requirements for a satisfactory safeguarding check.Willingness to work flexible hours.DESIRABLEAbility to speak WelshTime served trades person or SVQ 2 in Built Environment or equivalent What you'll get in return Competitive salary, permanent position, What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
