Senior Project and Programme Manager (Schools Improvement Programme) Salary: £475/ Day Job type: Long Term Contract Location: Liverpool We require an experienced senior project manager to develop the pipeline for the 2026 annual programme of improvement for primary schools. The current annual programme comprises approximately 20 projects with a total value of circa £4m and involves a range of schemes including design and refurbishment of internal spaces, services replacement, external repairs, extensions. This role will manage 1 FTE Senior PM and the term consultancy contract. Key Activities Develop prioritisation methodology based on AMP data and building condition surveys for the 2026 programme Engagement with key stakeholders and members. Produce Cabinet Report with recommendation for 2026 programme to fit available/anticipated budgets (for November 2025 meeting) Manage term consultant (Aecom) to prepare design and tender packages Put in place the delivery programme for 2026 Co-ordination of quality service to schools on advice and support over asset management and their responsibilities for it, including general liaison with external and LCC professional and technical advisers. General management of progress and lead liaison with other colleagues (e.g. Planning) and stakeholders (e.g. Archdiocese and Diocese, school representatives) on Primary Capital Programme. Lead on reporting of the annual capital programme to senior officers and members as required by Corporate Financial and Standing Orders and ensuring up to date information is entered into the AMP system (Concerto) and Verto. Identification and, where possible, targeting of all possible funding sources to maximise capital investment in schools. Support Education team and review proposals for schools directly delivered schemes. Approve grant payments. Support the Head of Service in the overall management and delivery of the Liverpool Schools Programme as requested Provide general advice on procurement and delivery issues to other colleagues in the team, the wider and other directorates, corporate officers and Elected Members, school and governor stakeholders and more widely as required Uphold equal opportunities in employment, in advice and in service delivery Comply with all requirements of health and safety legislation and Council policy, taking appropriate action where necessary. Essential Knowledge and Skills Built environment qualification (e.g. architect/technician/building services engineer/building surveyor) Construction industry Project Management qualification (e.g. RICS) Highly effective communicator, positivity and flexibility Track record of delivery Experienced in education projects and delivering within critical timescales Understanding of public sector processes, DfE funding and Building Bulletins
Jan 28, 2026
Full time
Senior Project and Programme Manager (Schools Improvement Programme) Salary: £475/ Day Job type: Long Term Contract Location: Liverpool We require an experienced senior project manager to develop the pipeline for the 2026 annual programme of improvement for primary schools. The current annual programme comprises approximately 20 projects with a total value of circa £4m and involves a range of schemes including design and refurbishment of internal spaces, services replacement, external repairs, extensions. This role will manage 1 FTE Senior PM and the term consultancy contract. Key Activities Develop prioritisation methodology based on AMP data and building condition surveys for the 2026 programme Engagement with key stakeholders and members. Produce Cabinet Report with recommendation for 2026 programme to fit available/anticipated budgets (for November 2025 meeting) Manage term consultant (Aecom) to prepare design and tender packages Put in place the delivery programme for 2026 Co-ordination of quality service to schools on advice and support over asset management and their responsibilities for it, including general liaison with external and LCC professional and technical advisers. General management of progress and lead liaison with other colleagues (e.g. Planning) and stakeholders (e.g. Archdiocese and Diocese, school representatives) on Primary Capital Programme. Lead on reporting of the annual capital programme to senior officers and members as required by Corporate Financial and Standing Orders and ensuring up to date information is entered into the AMP system (Concerto) and Verto. Identification and, where possible, targeting of all possible funding sources to maximise capital investment in schools. Support Education team and review proposals for schools directly delivered schemes. Approve grant payments. Support the Head of Service in the overall management and delivery of the Liverpool Schools Programme as requested Provide general advice on procurement and delivery issues to other colleagues in the team, the wider and other directorates, corporate officers and Elected Members, school and governor stakeholders and more widely as required Uphold equal opportunities in employment, in advice and in service delivery Comply with all requirements of health and safety legislation and Council policy, taking appropriate action where necessary. Essential Knowledge and Skills Built environment qualification (e.g. architect/technician/building services engineer/building surveyor) Construction industry Project Management qualification (e.g. RICS) Highly effective communicator, positivity and flexibility Track record of delivery Experienced in education projects and delivering within critical timescales Understanding of public sector processes, DfE funding and Building Bulletins
Job Title: Damp and Mould Lead Location: Basildon, Essex (with regional travel) Contract Type: Fixed-term Start Date: ASAP End Date: Friday, 29 May 2026 Working Hours: Monday to Friday, 09:00 - 17:00 Pay Rate: £16.23 per hour Role Purpose As a Damp and Mould Lead within Peabody's Repairs Team, you will play a key role in the delivery of repairs, maintenance, and property services. Working as part of a centralised support function, you will operate in a fast-paced and responsive environment, managing multiple priorities to improve service delivery for residents. You will ensure compliance with new damp and mould legislation, including Awaab's Law , while working collaboratively with colleagues, contractors, stakeholders, and residents to deliver a high-quality, resident-focused service. Key Responsibilities Act as a resident-facing lead for damp and mould-related repairs, supporting residents and operational teams Ensure excellent customer service and stakeholder experience to maximise resident satisfaction Work closely with repairs teams, contractors, and regional property services to drive cases through to resolution Lead investigations and resolution of damp and mould cases in line with Awaab's Law and legal timeframes Take ownership of medium- and high-risk damp and mould cases, including escalations and HHSRS Category 1 cases Support internal teams to resolve complaints, disrepair cases, and escalations linked to damp and mould Review repair histories to identify service failures and contribute to lessons learned Maintain accurate case records and ensure effective case management Attend contractor and regional offices as required, acting as an on-site point of contact Carry out resident visits and occasional work outside normal hours when required Wider Repairs Team Responsibilities The Repairs Team delivers all property services across Peabody, including: Responsive and major repairs Complaints, disrepair, damp, mould and condensation cases Environmental Health Officer (EHO) and escalated cases Empty homes / voids Aids and adaptations Planned preventative maintenance Repairs managed through the DPS Marketplace In-house DLO planning Professional property-related services Success Metrics Improved resident satisfaction through timely responses within agreed SLAs Full compliance with damp and mould legislation and Awaab's Law Reduced complaints and escalations through effective case management High stakeholder satisfaction through consistent, quality service delivery Efficient management of projects within agreed timeframes Strong stakeholder engagement and collaboration About You You will be: Strongly customer-focused, demonstrating empathy, reliability, and professionalism Comfortable working under pressure and meeting strict deadlines Committed to continuous service improvement Adaptable, resilient, and positive about change Policy- and procedure-focused, ensuring compliance and best practice Open to feedback and collaborative working
Jan 27, 2026
Seasonal
Job Title: Damp and Mould Lead Location: Basildon, Essex (with regional travel) Contract Type: Fixed-term Start Date: ASAP End Date: Friday, 29 May 2026 Working Hours: Monday to Friday, 09:00 - 17:00 Pay Rate: £16.23 per hour Role Purpose As a Damp and Mould Lead within Peabody's Repairs Team, you will play a key role in the delivery of repairs, maintenance, and property services. Working as part of a centralised support function, you will operate in a fast-paced and responsive environment, managing multiple priorities to improve service delivery for residents. You will ensure compliance with new damp and mould legislation, including Awaab's Law , while working collaboratively with colleagues, contractors, stakeholders, and residents to deliver a high-quality, resident-focused service. Key Responsibilities Act as a resident-facing lead for damp and mould-related repairs, supporting residents and operational teams Ensure excellent customer service and stakeholder experience to maximise resident satisfaction Work closely with repairs teams, contractors, and regional property services to drive cases through to resolution Lead investigations and resolution of damp and mould cases in line with Awaab's Law and legal timeframes Take ownership of medium- and high-risk damp and mould cases, including escalations and HHSRS Category 1 cases Support internal teams to resolve complaints, disrepair cases, and escalations linked to damp and mould Review repair histories to identify service failures and contribute to lessons learned Maintain accurate case records and ensure effective case management Attend contractor and regional offices as required, acting as an on-site point of contact Carry out resident visits and occasional work outside normal hours when required Wider Repairs Team Responsibilities The Repairs Team delivers all property services across Peabody, including: Responsive and major repairs Complaints, disrepair, damp, mould and condensation cases Environmental Health Officer (EHO) and escalated cases Empty homes / voids Aids and adaptations Planned preventative maintenance Repairs managed through the DPS Marketplace In-house DLO planning Professional property-related services Success Metrics Improved resident satisfaction through timely responses within agreed SLAs Full compliance with damp and mould legislation and Awaab's Law Reduced complaints and escalations through effective case management High stakeholder satisfaction through consistent, quality service delivery Efficient management of projects within agreed timeframes Strong stakeholder engagement and collaboration About You You will be: Strongly customer-focused, demonstrating empathy, reliability, and professionalism Comfortable working under pressure and meeting strict deadlines Committed to continuous service improvement Adaptable, resilient, and positive about change Policy- and procedure-focused, ensuring compliance and best practice Open to feedback and collaborative working
About Us At Harris Primary Academy Benson we aim to make learning irresistible, ensuring our children develop a genuine life-long love of learning and that every child flourishes by delivering an enjoyable curriculum that allows all children to succeed academically, physically, emotionally and socially. Our children are at the heart of everything we do with the academy and it is our committed ambition to empower all our children to become compassionate, polite, ambitious, global citizens of the future. Summary We are looking for a Premises Officer to ensure the provision of a safe, clean, attractive learning environment, as part of a team undertaking responsibility for the maintenance, security, health and safety of the Harris Primary Academy Benson site. Main Areas of Responsibility Your responsibilities will include: Ensuring adherence to the academy health and safety policy, being vigilant for any hazards, mitigating risk immediately and appropriately and reporting as soon as possible Carrying out servicing, cleaning and checking of academy vehicles within your capabilities Providing technical and craft support to teaching staff Providing site security as required Reporting poor or dangerous behaviour by students or any potentially hazardous actions by staff Maintaining, decorating and repairing the academy premises where appropriate; Liaising with and supporting external contractors on site, ensuring supervision at all times Maintaining the academy grounds, keeping the site clear of litter and emptying bins regularly Monitoring the toilets for cleanliness and replenishing supplies as necessary Regularly touring the academy, keeping corridors free from litter Assisting in maintaining the academy grounds Locking and securing gates as required Assisting in the removal of furniture e.g. for exams and academy events Reporting any lights that need replacing, graffiti or any broken fixtures and fittings Qualifications & Experience We would like to hear from you if you have: Basic knowledge of Health and Safety legislation and requirements Basic training in one or more of plumbing, general and ground maintenance, electrical/building maintenance, heating systems (or sound experience of same) Basic knowledge of the operation of heating, ventilating systems and common causes of malfunctions Knowledge of maintenance and security systems and procedures Knowledge of supervisory skills Understanding of appropriate cleaning methods and standards Experience of working in an inner city school or educational establishment with children and young people Considerable DIY experience and skills Ability for some heavy lifting, with physical fitness appropriate to tasks required Ability to monitor and report on structural faults/repairs Ability to monitor and order stocks of material Ability to work evenings and weekends on a regular basis Ability to deal with emergencies occurring outside normal working hours For a full job description and person specification, please download the Job Pack. Professional Development & Benefits Our people are at the heart of our success. We have developed a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level. In addition to the opportunities for career development and progression, we also offer a competitive rewards and benefits package which includes our Harris Allowance for teachers on MPS/UPS, a Performance and Loyalty Bonus, Pension Scheme with generous employer contributions, a Wellbeing Cash Plan and many other benefits. Learn more about our benefits on our website. Safeguarding Notice The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed. Equal Opportunities The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment. Next Steps If you have any questions about this opportunity, please send us an email, or call to arrange a conversation. Before applying, please download the Job Pack for full details on the job responsibilities and person specification. This will be helpful for you when completing your application, and throughout the recruitment process. We encourage you to apply as soon as possible as we may interview and offer to a candidate before the closing date. Please note that we only accept applications submitted before the closing date via our careers website.
Jan 27, 2026
Full time
About Us At Harris Primary Academy Benson we aim to make learning irresistible, ensuring our children develop a genuine life-long love of learning and that every child flourishes by delivering an enjoyable curriculum that allows all children to succeed academically, physically, emotionally and socially. Our children are at the heart of everything we do with the academy and it is our committed ambition to empower all our children to become compassionate, polite, ambitious, global citizens of the future. Summary We are looking for a Premises Officer to ensure the provision of a safe, clean, attractive learning environment, as part of a team undertaking responsibility for the maintenance, security, health and safety of the Harris Primary Academy Benson site. Main Areas of Responsibility Your responsibilities will include: Ensuring adherence to the academy health and safety policy, being vigilant for any hazards, mitigating risk immediately and appropriately and reporting as soon as possible Carrying out servicing, cleaning and checking of academy vehicles within your capabilities Providing technical and craft support to teaching staff Providing site security as required Reporting poor or dangerous behaviour by students or any potentially hazardous actions by staff Maintaining, decorating and repairing the academy premises where appropriate; Liaising with and supporting external contractors on site, ensuring supervision at all times Maintaining the academy grounds, keeping the site clear of litter and emptying bins regularly Monitoring the toilets for cleanliness and replenishing supplies as necessary Regularly touring the academy, keeping corridors free from litter Assisting in maintaining the academy grounds Locking and securing gates as required Assisting in the removal of furniture e.g. for exams and academy events Reporting any lights that need replacing, graffiti or any broken fixtures and fittings Qualifications & Experience We would like to hear from you if you have: Basic knowledge of Health and Safety legislation and requirements Basic training in one or more of plumbing, general and ground maintenance, electrical/building maintenance, heating systems (or sound experience of same) Basic knowledge of the operation of heating, ventilating systems and common causes of malfunctions Knowledge of maintenance and security systems and procedures Knowledge of supervisory skills Understanding of appropriate cleaning methods and standards Experience of working in an inner city school or educational establishment with children and young people Considerable DIY experience and skills Ability for some heavy lifting, with physical fitness appropriate to tasks required Ability to monitor and report on structural faults/repairs Ability to monitor and order stocks of material Ability to work evenings and weekends on a regular basis Ability to deal with emergencies occurring outside normal working hours For a full job description and person specification, please download the Job Pack. Professional Development & Benefits Our people are at the heart of our success. We have developed a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level. In addition to the opportunities for career development and progression, we also offer a competitive rewards and benefits package which includes our Harris Allowance for teachers on MPS/UPS, a Performance and Loyalty Bonus, Pension Scheme with generous employer contributions, a Wellbeing Cash Plan and many other benefits. Learn more about our benefits on our website. Safeguarding Notice The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed. Equal Opportunities The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment. Next Steps If you have any questions about this opportunity, please send us an email, or call to arrange a conversation. Before applying, please download the Job Pack for full details on the job responsibilities and person specification. This will be helpful for you when completing your application, and throughout the recruitment process. We encourage you to apply as soon as possible as we may interview and offer to a candidate before the closing date. Please note that we only accept applications submitted before the closing date via our careers website.
Job Title: Housing Officer Location: Devon Salary : 28,000- 35,000 Hours: Monday-Friday 40 hours per week 8.30am-5pm Contract Type : Permanent Purpose of the Role: Our client, a leading provider of housing solutions, is seeking a Housing Officer to cover the Devon area. The Housing Officer supports and manages Service Users within an allocated area, ensuring their well-being and the effective management of properties. This includes welfare visits, property inspections, and accurate record-keeping in line with company procedures. Duties and Responsibilities: Supporting Service Users: Manage a caseload of Service Users. Conduct dispersals, inductions, and welfare checks. Signpost SUs to local services (e.g., healthcare, shops). Arrange and support transport or relocation as needed. Ensure the health, safety, and timely move-on of Service Users. Managing Properties: Conduct monthly inspections and arrange necessary maintenance. Prepare properties for re-occupation or hand back to landlords. Maintain compliance with health and safety standards. Ensure minor repairs are completed and inventory is managed. Required Skills: Experience as a Housing Officer or similar role. Awareness of diverse cultures and backgrounds. Empathetic, adaptable, and resilient. Strong problem-solving and communication skills. Well-organised with effective planning abilities. Able to work independently and as part of a team. Full UK driving licence required. Benefits: 25 days annual leave plus bank holidays Health Membership Life cover 6-month probation period 4% employer and 4% employee pension contribution Laptop, phone, and other equipment as needed Employee Assistance Programme Referral scheme The successful candidate will need to hold a valid UK driving licence and will be required to undergo a satisfactory DBS (Disclosure and Barring Service) check and Counter Terrorism Clearance (CTC) check, in accordance with the responsibilities of the role. Please contact Kerrie Collett on (phone number removed) to learn more, or submit your application today.
Jan 27, 2026
Full time
Job Title: Housing Officer Location: Devon Salary : 28,000- 35,000 Hours: Monday-Friday 40 hours per week 8.30am-5pm Contract Type : Permanent Purpose of the Role: Our client, a leading provider of housing solutions, is seeking a Housing Officer to cover the Devon area. The Housing Officer supports and manages Service Users within an allocated area, ensuring their well-being and the effective management of properties. This includes welfare visits, property inspections, and accurate record-keeping in line with company procedures. Duties and Responsibilities: Supporting Service Users: Manage a caseload of Service Users. Conduct dispersals, inductions, and welfare checks. Signpost SUs to local services (e.g., healthcare, shops). Arrange and support transport or relocation as needed. Ensure the health, safety, and timely move-on of Service Users. Managing Properties: Conduct monthly inspections and arrange necessary maintenance. Prepare properties for re-occupation or hand back to landlords. Maintain compliance with health and safety standards. Ensure minor repairs are completed and inventory is managed. Required Skills: Experience as a Housing Officer or similar role. Awareness of diverse cultures and backgrounds. Empathetic, adaptable, and resilient. Strong problem-solving and communication skills. Well-organised with effective planning abilities. Able to work independently and as part of a team. Full UK driving licence required. Benefits: 25 days annual leave plus bank holidays Health Membership Life cover 6-month probation period 4% employer and 4% employee pension contribution Laptop, phone, and other equipment as needed Employee Assistance Programme Referral scheme The successful candidate will need to hold a valid UK driving licence and will be required to undergo a satisfactory DBS (Disclosure and Barring Service) check and Counter Terrorism Clearance (CTC) check, in accordance with the responsibilities of the role. Please contact Kerrie Collett on (phone number removed) to learn more, or submit your application today.
Building Surveyor / Senior Surveyor 6 Month Contract East London 325 per day (Umbrella) We are working with a well established housing organisation in East London that is looking to appoint an experienced Building Surveyor on a 6 month contract. This is a hands on role within a busy Repairs and Property Services team, offering strong day rate and a varied workload. Key Details 6 month contract 325 per day (umbrella) East London 4 days per week on site (1 day work from home) The Role Manage all surveying activity across a defined patch Deal with complex repairs enquiries, correspondence and complaints Carry out property surveys and diagnose defects Prepare technical reports, specifications and scheme design drawings Supervise contractors and coordinate multiple trades Manage a delegated budget Oversee works from diagnosis through to completion and payment Scrutinise and approve variations and invoices Ensure works are delivered on time, within budget and to a high standard Implement robust quality control including post inspections Obtain planning and building control approvals Undertake feasibility studies, option appraisals and budget estimates Act as lead officer for aids and adaptations Provide technical advice to repairs, compliance and asset teams Represent the organisation at meetings and act as expert witness if required Interviews are moving quickly, so if this sounds of interest please get in touch as soon as possible to arrange a call.
Jan 24, 2026
Contractor
Building Surveyor / Senior Surveyor 6 Month Contract East London 325 per day (Umbrella) We are working with a well established housing organisation in East London that is looking to appoint an experienced Building Surveyor on a 6 month contract. This is a hands on role within a busy Repairs and Property Services team, offering strong day rate and a varied workload. Key Details 6 month contract 325 per day (umbrella) East London 4 days per week on site (1 day work from home) The Role Manage all surveying activity across a defined patch Deal with complex repairs enquiries, correspondence and complaints Carry out property surveys and diagnose defects Prepare technical reports, specifications and scheme design drawings Supervise contractors and coordinate multiple trades Manage a delegated budget Oversee works from diagnosis through to completion and payment Scrutinise and approve variations and invoices Ensure works are delivered on time, within budget and to a high standard Implement robust quality control including post inspections Obtain planning and building control approvals Undertake feasibility studies, option appraisals and budget estimates Act as lead officer for aids and adaptations Provide technical advice to repairs, compliance and asset teams Represent the organisation at meetings and act as expert witness if required Interviews are moving quickly, so if this sounds of interest please get in touch as soon as possible to arrange a call.
Job Title: Housing Officer Location: Hampshire Salary: 28,000- 35,000 Hours: Monday-Friday 40 hours per week 8.30am-5pm Contract Type: Fixed Term Contract-6 months Purpose of the Role: Our client, a leading provider of housing solutions, is seeking a Housing Officer to cover the Hampshire area. The Housing Officer supports and manages Service Users within an allocated area, ensuring their well-being and the effective management of properties. This includes welfare visits, property inspections, and accurate record-keeping in line with company procedures. Duties and Responsibilities: Supporting Service Users: Manage a caseload of Service Users. Conduct dispersals, inductions, and welfare checks. Signpost SUs to local services (e.g., healthcare, shops). Arrange and support transport or relocation as needed. Ensure the health, safety, and timely move-on of Service Users. Managing Properties: Conduct monthly inspections and arrange necessary maintenance. Prepare properties for re-occupation or hand back to landlords. Maintain compliance with health and safety standards. Ensure minor repairs are completed and inventory is managed. Required Skills: Experience as a Housing Officer or similar role. Awareness of diverse cultures and backgrounds. Empathetic, adaptable, and resilient. Strong problem-solving and communication skills. Well-organised with effective planning abilities. Able to work independently and as part of a team. Full UK driving licence required. Benefits: 25 days annual leave plus bank holidays Health Membership Life cover 6-month probation period 4% employer and 4% employee pension contribution Laptop, phone, and other equipment as needed Employee Assistance Programme Referral scheme The successful candidate will need to hold a valid UK driving licence and will be required to undergo a satisfactory DBS (Disclosure and Barring Service) check and Counter Terrorism Clearance (CTC) check, in accordance with the responsibilities of the role. Please contact Kerrie Collett on (phone number removed) to learn more, or submit your application today.
Jan 19, 2026
Contractor
Job Title: Housing Officer Location: Hampshire Salary: 28,000- 35,000 Hours: Monday-Friday 40 hours per week 8.30am-5pm Contract Type: Fixed Term Contract-6 months Purpose of the Role: Our client, a leading provider of housing solutions, is seeking a Housing Officer to cover the Hampshire area. The Housing Officer supports and manages Service Users within an allocated area, ensuring their well-being and the effective management of properties. This includes welfare visits, property inspections, and accurate record-keeping in line with company procedures. Duties and Responsibilities: Supporting Service Users: Manage a caseload of Service Users. Conduct dispersals, inductions, and welfare checks. Signpost SUs to local services (e.g., healthcare, shops). Arrange and support transport or relocation as needed. Ensure the health, safety, and timely move-on of Service Users. Managing Properties: Conduct monthly inspections and arrange necessary maintenance. Prepare properties for re-occupation or hand back to landlords. Maintain compliance with health and safety standards. Ensure minor repairs are completed and inventory is managed. Required Skills: Experience as a Housing Officer or similar role. Awareness of diverse cultures and backgrounds. Empathetic, adaptable, and resilient. Strong problem-solving and communication skills. Well-organised with effective planning abilities. Able to work independently and as part of a team. Full UK driving licence required. Benefits: 25 days annual leave plus bank holidays Health Membership Life cover 6-month probation period 4% employer and 4% employee pension contribution Laptop, phone, and other equipment as needed Employee Assistance Programme Referral scheme The successful candidate will need to hold a valid UK driving licence and will be required to undergo a satisfactory DBS (Disclosure and Barring Service) check and Counter Terrorism Clearance (CTC) check, in accordance with the responsibilities of the role. Please contact Kerrie Collett on (phone number removed) to learn more, or submit your application today.
Job Title: Technical Officer Contract Type: Permanent Salary: £48,982.86 Per Annum Working Hours: 35 Hours per week Working Pattern: Monday - Friday, Hybrid Location: Camden, London If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates. The difference you will make as a Technical Officer Ensure effective delivery of legislative repair activity for all Group residential properties, ensuring projects are delivered on time, within budget and to the required standards, providing efficient and effective technical expertise, contract management, planning and administrative support as required. Support the Senior Technical Officer and Repairs Manager in providing a technical consultative service to Asset Services to ensure the Group continues to meet its regulatory and legislative responsibility in maintaining property in a sound and safe condition. About you Experience in the building industry, ideally working within a customer focussed housing repair and maintenance team with a strong understanding of building maintenance terminology and repair activities. Thorough understanding of housing condition legislation, including Disrepair and FFHHA Understanding of HHSRS, Party Wall Act, Environmental Health Act and Building Regulations Experience of successfully undertaking site visits including post inspections and identification of building defects. Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you'll enjoy: Competitive pay & generous pension 28 days holidays plus bank holidays Flexible working options available Investment in your learning, personal development and technology A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. This role also falls under our Ethnic Diversity guaranteed interview scheme. If you are Ethnically Diverse and demonstrate you meet the minimum criteria for the role you will be guaranteed an interview. Applications may close before the deadline, so please apply early to be considered Role Profile Support the Senior Technical Officer in delivering a programme of repairs and structural works, including associated cost profiles, working with key stakeholders including residents and Asset Services colleagues to agree project delivery requirements. Undertake Housing Condition & Fitness For Human Habitation Act repair surveys for residential properties to assess defects and condition of works, both maintenance and structural, identifying the most efficient and cost effective solutions to ensure standards are maintained in terms of quality and compliance. Manage contractors throughout any works instructed, including day to day contract management services for works activity including commissioning appropriate work orders, monitoring progress to completion, ensuring contract obligations are fulfilled in line with agreed performance frameworks, identifying under performance and escalating via agreed routes as required. Work alongside legal professionals in the preparation of evidence to be presented in court. Support the business in processing of Home Improvement requests, including site surveys and co-ordination of H&S information relevant requested works. Support the Insurance Manager and Senior Technical Officer on insurance related works such as fire / flood damaged properties, providing technical appraisal of the remedial works with loss adjusters. Provide robust backing information to ensure the authorisation of payments in line with the Group's financial controls, contributing to the development and review of relevant budgets including processing payments for approved contracted works, ensuring Asset Management expenditure is robustly managed in line with annual budgets. Maintain accurate records, using appropriate systems and databases, ensuring the integrity and quality of data to enable regular analysis to be carried out and reporting to be completed as required. Manage enquiries relating to works effectively from both internal and external stakeholder, providing clear, supportive and accurate advice or signposting as appropriate and escalating complaints and complex queries via the appropriate channels to ensure effective resolution. Manage internal and external stakeholders effectively, including close liaison with tenants, managing their expectations and ensuring convenient and high caliber customer service throughout any programmes of works. Contribute to the continuous improvement of processes and procedures. Ensure that health and safety requirements are met in accordance with the Group's policy, procedures and statutory requirements. Ensure that all GDPR requirements are met in accordance with the Group's policy, procedures and statutory requirements. Ensure internal business processes are followed in line with the Group's policy, procedures and statutory requirements. Respond flexibly to any necessary changes in work priorities and undertake other duties when required to support the effective operation of the service. Person specification Knowledge, Skills and Experience Essential Experience in the building industry, ideally working within a customer focussed housing repair and maintenance team with a strong understanding of building maintenance terminology and repair activities. Thorough understanding of housing condition legislation, including Disrepair and FFHHA Understanding of HHSRS, Party Wall Act, Environmental Health Act and Building Regulations Experience of successfully undertaking site visits including post inspections and identification of building defects. Effective contract management skills including managing service and maintenance contracts. Effective stakeholder management, both internally and external to the organisation, including the ability to successfully persuade and influence others. Ability of using sound judgement when making effective decisions. Customer focused with excellent written and verbal communication skills. Excellent team player who can work flexibly to meet business requirements. Ability to use Microsoft Office. Desirable Relevant building, maintenance, compliance or facilities management qualification e.g. HNC in Building or NEBOSH General, or equivalent. Relevant professional qualification Thorough understanding of project management methodologies
Jan 19, 2026
Full time
Job Title: Technical Officer Contract Type: Permanent Salary: £48,982.86 Per Annum Working Hours: 35 Hours per week Working Pattern: Monday - Friday, Hybrid Location: Camden, London If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates. The difference you will make as a Technical Officer Ensure effective delivery of legislative repair activity for all Group residential properties, ensuring projects are delivered on time, within budget and to the required standards, providing efficient and effective technical expertise, contract management, planning and administrative support as required. Support the Senior Technical Officer and Repairs Manager in providing a technical consultative service to Asset Services to ensure the Group continues to meet its regulatory and legislative responsibility in maintaining property in a sound and safe condition. About you Experience in the building industry, ideally working within a customer focussed housing repair and maintenance team with a strong understanding of building maintenance terminology and repair activities. Thorough understanding of housing condition legislation, including Disrepair and FFHHA Understanding of HHSRS, Party Wall Act, Environmental Health Act and Building Regulations Experience of successfully undertaking site visits including post inspections and identification of building defects. Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you'll enjoy: Competitive pay & generous pension 28 days holidays plus bank holidays Flexible working options available Investment in your learning, personal development and technology A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. This role also falls under our Ethnic Diversity guaranteed interview scheme. If you are Ethnically Diverse and demonstrate you meet the minimum criteria for the role you will be guaranteed an interview. Applications may close before the deadline, so please apply early to be considered Role Profile Support the Senior Technical Officer in delivering a programme of repairs and structural works, including associated cost profiles, working with key stakeholders including residents and Asset Services colleagues to agree project delivery requirements. Undertake Housing Condition & Fitness For Human Habitation Act repair surveys for residential properties to assess defects and condition of works, both maintenance and structural, identifying the most efficient and cost effective solutions to ensure standards are maintained in terms of quality and compliance. Manage contractors throughout any works instructed, including day to day contract management services for works activity including commissioning appropriate work orders, monitoring progress to completion, ensuring contract obligations are fulfilled in line with agreed performance frameworks, identifying under performance and escalating via agreed routes as required. Work alongside legal professionals in the preparation of evidence to be presented in court. Support the business in processing of Home Improvement requests, including site surveys and co-ordination of H&S information relevant requested works. Support the Insurance Manager and Senior Technical Officer on insurance related works such as fire / flood damaged properties, providing technical appraisal of the remedial works with loss adjusters. Provide robust backing information to ensure the authorisation of payments in line with the Group's financial controls, contributing to the development and review of relevant budgets including processing payments for approved contracted works, ensuring Asset Management expenditure is robustly managed in line with annual budgets. Maintain accurate records, using appropriate systems and databases, ensuring the integrity and quality of data to enable regular analysis to be carried out and reporting to be completed as required. Manage enquiries relating to works effectively from both internal and external stakeholder, providing clear, supportive and accurate advice or signposting as appropriate and escalating complaints and complex queries via the appropriate channels to ensure effective resolution. Manage internal and external stakeholders effectively, including close liaison with tenants, managing their expectations and ensuring convenient and high caliber customer service throughout any programmes of works. Contribute to the continuous improvement of processes and procedures. Ensure that health and safety requirements are met in accordance with the Group's policy, procedures and statutory requirements. Ensure that all GDPR requirements are met in accordance with the Group's policy, procedures and statutory requirements. Ensure internal business processes are followed in line with the Group's policy, procedures and statutory requirements. Respond flexibly to any necessary changes in work priorities and undertake other duties when required to support the effective operation of the service. Person specification Knowledge, Skills and Experience Essential Experience in the building industry, ideally working within a customer focussed housing repair and maintenance team with a strong understanding of building maintenance terminology and repair activities. Thorough understanding of housing condition legislation, including Disrepair and FFHHA Understanding of HHSRS, Party Wall Act, Environmental Health Act and Building Regulations Experience of successfully undertaking site visits including post inspections and identification of building defects. Effective contract management skills including managing service and maintenance contracts. Effective stakeholder management, both internally and external to the organisation, including the ability to successfully persuade and influence others. Ability of using sound judgement when making effective decisions. Customer focused with excellent written and verbal communication skills. Excellent team player who can work flexibly to meet business requirements. Ability to use Microsoft Office. Desirable Relevant building, maintenance, compliance or facilities management qualification e.g. HNC in Building or NEBOSH General, or equivalent. Relevant professional qualification Thorough understanding of project management methodologies
Job Title Temporary Accommodation Officer Contract & Location Permanent, Kingston Role Purpose To ensure the effective and efficient management of the Council's Temporary Accommodation portfolio in accordance with relevant legislation, policies, and procedures. Key Responsibilities Deliver a high-quality temporary accommodation management service across Council hostels, private sector leased accommodation, spot-purchased homes, and supported accommodation. Undertake property viewings, sign-ups, and lettings, ensuring residents understand licence/tenancy conditions and rent payment methods. Support residents to sustain accommodation by assisting with Housing Benefit applications at the start of lettings. Ensure rent accounts are correctly set up and closed, monitoring arrears and identifying cases requiring further action. Carry out property inspections at pre-void, void, re-let, and through planned inspection programmes. Ensure all properties meet repairing obligations and health and housing safety rating standards. Arrange, monitor, and follow up repairs with providers and contractors, ensuring completion within agreed timescales. Ensure compliance certification is in place, including fire safety and person-centred fire risk assessments. Record, escape, and refer unresolved hazards, disrepair, or compliance breaches appropriately. Minimise void turnaround times and reduce rent loss. Manage relationships with residents, responding to enquiries and complaints relating to property condition, repairs, and tenancy matters. Investigate and record anti-social behaviour, licence breaches, unauthorised occupation, sub-letting, and abandonment. Liaise with Legal Services on possession action and represent the Council at court hearings and evictions when required. Work with the Housing Access and Housing Solutions teams on suitability, transfers, alternative placements, and discharge of duty. Identify safeguarding risks, welfare needs, and support requirements of residents. Raise safeguarding alerts and attend multi-agency meetings. Refer residents to appropriate support services, including welfare benefits, debt advice, employment support, and social care. Build and maintain effective working relationships with temporary accommodation providers, housing associations, and private landlords. Work collaboratively with internal teams including Housing, Social Care, Finance, Benefits, Environmental Health, Building Control, and Fraud. Support the maximisation of private sector accommodation options to reduce reliance on bed and breakfast placements. Contribute to service planning, performance monitoring, and continuous improvement initiatives. Maintain accurate records and provide performance data and reports to the Team Manager. Keep up to date with relevant housing and homelessness legislation and policy, providing specialist advice to colleagues as required. Participate in the out-of-hours rota to support temporary accommodation residents during emergencies. Embed equality, fairness, inclusion, and respect in all aspects of service delivery and team working. Act in accordance with the Council's values and commitment to community cohesion. Person Specification Knowledge Knowledge of private sector housing law and security of tenure, including Assured Shorthold Tenancies. Knowledge of repairing and health and safety obligations relating to temporary accommodation. Understanding of the needs of homeless households in temporary accommodation. Knowledge of Part VI of the Housing Act 1996 and homelessness legislation (Desirable). Experience Experience working in a busy frontline housing or similar customer-facing service. Experience of managing complex casework. Experience of partnership working, negotiation, and influencing to achieve outcomes. Skills & Abilities Strong customer focus with the ability to manage challenging behaviour. Excellent verbal and written communication skills. Strong organisational and administrative skills with attention to detail. Ability to interpret complex information and apply it effectively in practice. Ability to prioritise, problem-solve creatively, and meet deadlines in a pressured environment. Strong interpersonal and negotiation skills. Commitment to ongoing professional development and learning. Confident use of digital systems and agile working practices.
Jan 15, 2026
Full time
Job Title Temporary Accommodation Officer Contract & Location Permanent, Kingston Role Purpose To ensure the effective and efficient management of the Council's Temporary Accommodation portfolio in accordance with relevant legislation, policies, and procedures. Key Responsibilities Deliver a high-quality temporary accommodation management service across Council hostels, private sector leased accommodation, spot-purchased homes, and supported accommodation. Undertake property viewings, sign-ups, and lettings, ensuring residents understand licence/tenancy conditions and rent payment methods. Support residents to sustain accommodation by assisting with Housing Benefit applications at the start of lettings. Ensure rent accounts are correctly set up and closed, monitoring arrears and identifying cases requiring further action. Carry out property inspections at pre-void, void, re-let, and through planned inspection programmes. Ensure all properties meet repairing obligations and health and housing safety rating standards. Arrange, monitor, and follow up repairs with providers and contractors, ensuring completion within agreed timescales. Ensure compliance certification is in place, including fire safety and person-centred fire risk assessments. Record, escape, and refer unresolved hazards, disrepair, or compliance breaches appropriately. Minimise void turnaround times and reduce rent loss. Manage relationships with residents, responding to enquiries and complaints relating to property condition, repairs, and tenancy matters. Investigate and record anti-social behaviour, licence breaches, unauthorised occupation, sub-letting, and abandonment. Liaise with Legal Services on possession action and represent the Council at court hearings and evictions when required. Work with the Housing Access and Housing Solutions teams on suitability, transfers, alternative placements, and discharge of duty. Identify safeguarding risks, welfare needs, and support requirements of residents. Raise safeguarding alerts and attend multi-agency meetings. Refer residents to appropriate support services, including welfare benefits, debt advice, employment support, and social care. Build and maintain effective working relationships with temporary accommodation providers, housing associations, and private landlords. Work collaboratively with internal teams including Housing, Social Care, Finance, Benefits, Environmental Health, Building Control, and Fraud. Support the maximisation of private sector accommodation options to reduce reliance on bed and breakfast placements. Contribute to service planning, performance monitoring, and continuous improvement initiatives. Maintain accurate records and provide performance data and reports to the Team Manager. Keep up to date with relevant housing and homelessness legislation and policy, providing specialist advice to colleagues as required. Participate in the out-of-hours rota to support temporary accommodation residents during emergencies. Embed equality, fairness, inclusion, and respect in all aspects of service delivery and team working. Act in accordance with the Council's values and commitment to community cohesion. Person Specification Knowledge Knowledge of private sector housing law and security of tenure, including Assured Shorthold Tenancies. Knowledge of repairing and health and safety obligations relating to temporary accommodation. Understanding of the needs of homeless households in temporary accommodation. Knowledge of Part VI of the Housing Act 1996 and homelessness legislation (Desirable). Experience Experience working in a busy frontline housing or similar customer-facing service. Experience of managing complex casework. Experience of partnership working, negotiation, and influencing to achieve outcomes. Skills & Abilities Strong customer focus with the ability to manage challenging behaviour. Excellent verbal and written communication skills. Strong organisational and administrative skills with attention to detail. Ability to interpret complex information and apply it effectively in practice. Ability to prioritise, problem-solve creatively, and meet deadlines in a pressured environment. Strong interpersonal and negotiation skills. Commitment to ongoing professional development and learning. Confident use of digital systems and agile working practices.
BDS are currently recruiting for a Repairs officer to work for a large Housing Association within their Damp & Mould team based in Pitsea This role is perfect for someone form a housing and repairs background who can hit the ground running in this fast paced but rewarding role. Ideally you will have experience dealing with Damp and Mould repairs. Main duties include but are not limited too; Day-to-day responsive and major repairs Complaints, Disrepair; damp, mould & condensation; EHO and escalated cases Empty Homes / Voids Aids & adaptions Planned Preventative Maintenance and proactive case management Service delivery for repairs managed through the DPS Marketplace Planning for the in-house DLO Professional property related services The ideal candidate will have; Proficient in using CRM systems and multitasking across multiple systems Strong admin and IT skills Experience in a similar role in repairs and housing Excellent verbal and written communication Temporary ongoing contract to start ASAP Payrate - 16.23 paye or 20.51 umbrella Hours - 9am - 5pm Monday to Friday.
Jan 14, 2026
Contractor
BDS are currently recruiting for a Repairs officer to work for a large Housing Association within their Damp & Mould team based in Pitsea This role is perfect for someone form a housing and repairs background who can hit the ground running in this fast paced but rewarding role. Ideally you will have experience dealing with Damp and Mould repairs. Main duties include but are not limited too; Day-to-day responsive and major repairs Complaints, Disrepair; damp, mould & condensation; EHO and escalated cases Empty Homes / Voids Aids & adaptions Planned Preventative Maintenance and proactive case management Service delivery for repairs managed through the DPS Marketplace Planning for the in-house DLO Professional property related services The ideal candidate will have; Proficient in using CRM systems and multitasking across multiple systems Strong admin and IT skills Experience in a similar role in repairs and housing Excellent verbal and written communication Temporary ongoing contract to start ASAP Payrate - 16.23 paye or 20.51 umbrella Hours - 9am - 5pm Monday to Friday.
We're seeking an experienced Repairs Planner to manage day-to-day repairs, voids, and major works within social housing. This hybrid role offers autonomy, variety, and the chance to improve service delivery for a valued community. Client Details A well-established housing association dedicated to providing quality homes for those working in education. They are committed to excellent customer service and maintaining high standards across their property portfolio. Description Plan and schedule day-to-day repairs, void works, and major repairs Manage damp & mould cases and ensure compliance with health standards Raise and close work orders accurately using housing management systems Liaise with contractors and internal teams to ensure timely completion Provide excellent customer support and resolve queries professionally Monitor progress and update systems to reflect job status Occasional travel to different sites every couple of months Profile A successful Repairs Planning Officer should have: Proven experience in social housing repairs planning or scheduling Strong organisational and IT skills (housing management systems experience) Excellent communication and customer service skills A proactive approach to problem-solving and decision-making. Knowledge of health and safety regulations in property management. Self-starter with ability to manage workload independently Knowledge of voids, damp & mould, and major repairs processes Job Offer Competitive hourly rate A temporary ongoing position with the potential to go perm. The opportunity to work within the Housing industry. Hybrid working with occasional travel to different areas of the UK If you are ready to take on a rewarding challenge as a Repairs Planning Officer in London, we encourage you to apply today!
Jan 07, 2026
Seasonal
We're seeking an experienced Repairs Planner to manage day-to-day repairs, voids, and major works within social housing. This hybrid role offers autonomy, variety, and the chance to improve service delivery for a valued community. Client Details A well-established housing association dedicated to providing quality homes for those working in education. They are committed to excellent customer service and maintaining high standards across their property portfolio. Description Plan and schedule day-to-day repairs, void works, and major repairs Manage damp & mould cases and ensure compliance with health standards Raise and close work orders accurately using housing management systems Liaise with contractors and internal teams to ensure timely completion Provide excellent customer support and resolve queries professionally Monitor progress and update systems to reflect job status Occasional travel to different sites every couple of months Profile A successful Repairs Planning Officer should have: Proven experience in social housing repairs planning or scheduling Strong organisational and IT skills (housing management systems experience) Excellent communication and customer service skills A proactive approach to problem-solving and decision-making. Knowledge of health and safety regulations in property management. Self-starter with ability to manage workload independently Knowledge of voids, damp & mould, and major repairs processes Job Offer Competitive hourly rate A temporary ongoing position with the potential to go perm. The opportunity to work within the Housing industry. Hybrid working with occasional travel to different areas of the UK If you are ready to take on a rewarding challenge as a Repairs Planning Officer in London, we encourage you to apply today!
