Senior Key Account Manager - Haematology/Oncology - North West England Our client ensures the reliability, availability and quality of proven medicines that millions of patients depend on. During the past four years, they have acquired different products in various therapeutic areas and have established a solid base to secure patient access. They supply products throughout Europe and are expanding their footprint to serve the needs of more patients around the world. Thanks to their ongoing success and in line with our continued strategic growth plan, a new position has been created for a Senior Key Account Manager. The role will continue to grow existing business and have the ability to identify and drive new business opportunities. This is an exciting opportunity to join this small, dedicated team. They are seeking a professional and strategic SKAM to lead the sales activity for their assigned territory. Ensuring revenue objectives are met whilst maintaining compliance with all industry and company requirements. The SKAM is the primary point of commercial contact with oncology and haematology departments within target accounts as well regional/national haematology groups and networks. This critical role will perform all responsibilities of account management, including developing and maintaining strategic business relationships with various stakeholders in key accounts and networks with the goals of bringing value to providers and patients, developing new business, maximizing resource utilization, and increasing sales of their product portfolio. Candidate profile: Extensive pharmaceutical sales experience in the specialist care arena preferably oncology Proven relationships with key stakeholders within haematology/oncology accounts in the defined geography Comprehensive understanding of the NHS structure across the region, with a knowledge of funding streams and policies Self-motivated, possess a high degree of technical expertise and have exceptional selling and presentation skills Ability to adapt to the post-Covid working practices, requiring a hybrid approach to customer interaction Demonstrated strategic thinking, ability to balance short and long-term goals Personal integrity, teamwork abilities, collaboration skills and a customer focus are necessary An exceptional remuneration package is on offer for the successful candidate, including car allowance, pension and healthcare. Please apply online or contact CHASE for more details on . Reference number: 33940
May 18, 2024
Full time
Senior Key Account Manager - Haematology/Oncology - North West England Our client ensures the reliability, availability and quality of proven medicines that millions of patients depend on. During the past four years, they have acquired different products in various therapeutic areas and have established a solid base to secure patient access. They supply products throughout Europe and are expanding their footprint to serve the needs of more patients around the world. Thanks to their ongoing success and in line with our continued strategic growth plan, a new position has been created for a Senior Key Account Manager. The role will continue to grow existing business and have the ability to identify and drive new business opportunities. This is an exciting opportunity to join this small, dedicated team. They are seeking a professional and strategic SKAM to lead the sales activity for their assigned territory. Ensuring revenue objectives are met whilst maintaining compliance with all industry and company requirements. The SKAM is the primary point of commercial contact with oncology and haematology departments within target accounts as well regional/national haematology groups and networks. This critical role will perform all responsibilities of account management, including developing and maintaining strategic business relationships with various stakeholders in key accounts and networks with the goals of bringing value to providers and patients, developing new business, maximizing resource utilization, and increasing sales of their product portfolio. Candidate profile: Extensive pharmaceutical sales experience in the specialist care arena preferably oncology Proven relationships with key stakeholders within haematology/oncology accounts in the defined geography Comprehensive understanding of the NHS structure across the region, with a knowledge of funding streams and policies Self-motivated, possess a high degree of technical expertise and have exceptional selling and presentation skills Ability to adapt to the post-Covid working practices, requiring a hybrid approach to customer interaction Demonstrated strategic thinking, ability to balance short and long-term goals Personal integrity, teamwork abilities, collaboration skills and a customer focus are necessary An exceptional remuneration package is on offer for the successful candidate, including car allowance, pension and healthcare. Please apply online or contact CHASE for more details on . Reference number: 33940
Director, Applied Data Science page is loaded Director, Applied Data Science Apply locations London, England time type Full time posted on Posted 2 Days Ago job requisition id R-216397 Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results. Title and Summary Director, Applied Data ScienceOverview Reporting to the Vice President of Analytics and Metrics and working with the TST Applied Data Science team, the Director will drive enterprise-level impact from data science solutions by leading a team of data scientists and engineers; managing delivery and scaling of existing data science models; and lead experimentation and innovation to develop new capabilities. The Role 1/ Lead a team of data scientists and engineers • Recruit, hire, and train distinctive data science and ML engineering talent • Serve as a senior technical leader on the team, guiding individual contributors in their development of data science and ML engineering solutions • Engage business and technical stakeholders across Mastercard to co-create solutions and collaboratively solve data science problems • Continuously raise the bar on the capabilities and impact of our data science solutions 2/ Manage delivery and scaling of existing models • Architect and lead the design and implementation of sophisticated data models and algorithms, steering complex data science initiatives from conception through to execution. • Implement Agile practices to scale development of individual solutions across distributed cross-functional teams • Lead the engineering team to deploy and manage critical models in production 3/ Lead experimentation and innovation • Develop and refine advanced analytical solutions, utilizing Mastercard's extensive global data assets and software platforms. • Stay abreast of the latest advancements in data science, continually applying new techniques to enhance analytical capabilities. • Manage long-term development of market-differentiating capabilities alongside day-to-day value delivery All about you • 7+ years of experience in data science with at least 2 as a people manager • Strong experience in Python • Extensive expertise in statistical modeling, machine learning algorithms, and predictive analytics. • Highly structured and organized with the ability to plan work to maximize the team's productivity and effectiveness. • Deep understanding of the AI development lifecycle • Proficiency in big data technologies like Hadoop, Spark, or similar frameworks. • Excellent skills in data visualization and interpretation. • Demonstrated history of successfully delivering high-quality, data-driven solutions, including deploying production-level machine learning models and executing complex business intelligence projects. • Excellent communication skills, capable of explaining complex data concepts in simple terms. • Experience in working with cloud computing platforms like AWS, Azure, or Google Cloud. • Proven track record of delivering data products in environments with strict adherence to security and model governance standards. • Bachelor's degree in computer science, analytics, mathematics, statistics, economics, industrial engineering, or physical sciences. Master's degree in one of these disciplines preferred. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. About Us Everyone wants easier ways to pay; we invent them. Checkout lines are slow; we speed them along. Merchants want more sales; we give them data and insights. People need financial access; we connect them. Corporate purchasing is complicated; we make it simple. Commuters are busy; we speed them on their way. we help create them. Small businesses are virtual; we give them access to a world of buyers.
May 18, 2024
Full time
Director, Applied Data Science page is loaded Director, Applied Data Science Apply locations London, England time type Full time posted on Posted 2 Days Ago job requisition id R-216397 Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results. Title and Summary Director, Applied Data ScienceOverview Reporting to the Vice President of Analytics and Metrics and working with the TST Applied Data Science team, the Director will drive enterprise-level impact from data science solutions by leading a team of data scientists and engineers; managing delivery and scaling of existing data science models; and lead experimentation and innovation to develop new capabilities. The Role 1/ Lead a team of data scientists and engineers • Recruit, hire, and train distinctive data science and ML engineering talent • Serve as a senior technical leader on the team, guiding individual contributors in their development of data science and ML engineering solutions • Engage business and technical stakeholders across Mastercard to co-create solutions and collaboratively solve data science problems • Continuously raise the bar on the capabilities and impact of our data science solutions 2/ Manage delivery and scaling of existing models • Architect and lead the design and implementation of sophisticated data models and algorithms, steering complex data science initiatives from conception through to execution. • Implement Agile practices to scale development of individual solutions across distributed cross-functional teams • Lead the engineering team to deploy and manage critical models in production 3/ Lead experimentation and innovation • Develop and refine advanced analytical solutions, utilizing Mastercard's extensive global data assets and software platforms. • Stay abreast of the latest advancements in data science, continually applying new techniques to enhance analytical capabilities. • Manage long-term development of market-differentiating capabilities alongside day-to-day value delivery All about you • 7+ years of experience in data science with at least 2 as a people manager • Strong experience in Python • Extensive expertise in statistical modeling, machine learning algorithms, and predictive analytics. • Highly structured and organized with the ability to plan work to maximize the team's productivity and effectiveness. • Deep understanding of the AI development lifecycle • Proficiency in big data technologies like Hadoop, Spark, or similar frameworks. • Excellent skills in data visualization and interpretation. • Demonstrated history of successfully delivering high-quality, data-driven solutions, including deploying production-level machine learning models and executing complex business intelligence projects. • Excellent communication skills, capable of explaining complex data concepts in simple terms. • Experience in working with cloud computing platforms like AWS, Azure, or Google Cloud. • Proven track record of delivering data products in environments with strict adherence to security and model governance standards. • Bachelor's degree in computer science, analytics, mathematics, statistics, economics, industrial engineering, or physical sciences. Master's degree in one of these disciplines preferred. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. About Us Everyone wants easier ways to pay; we invent them. Checkout lines are slow; we speed them along. Merchants want more sales; we give them data and insights. People need financial access; we connect them. Corporate purchasing is complicated; we make it simple. Commuters are busy; we speed them on their way. we help create them. Small businesses are virtual; we give them access to a world of buyers.
The company are a well-established busy Shopfitting & Joinery business based in Battlefield Shrewsbury working from their owned offices and joinery workshop premises. They cover the UK for their main client Nandos completing high end refurbishments, sparkle refurbishments, Capex small works and maintenance and have done for the last 20+ years as principal contractor click apply for full job details
May 18, 2024
Full time
The company are a well-established busy Shopfitting & Joinery business based in Battlefield Shrewsbury working from their owned offices and joinery workshop premises. They cover the UK for their main client Nandos completing high end refurbishments, sparkle refurbishments, Capex small works and maintenance and have done for the last 20+ years as principal contractor click apply for full job details
Senior IT Procurement Manager Location: London hybrid 2-3 days per week Salary: £75000 -£85,000 About the Role: Join our dynamic IT Procurement Team at an exciting time of growth and transformation. With a £400m IT and Tech spend, this is an unparalleled opportunity to make a significant impact on our operations, particularly as we expand our parcels business and final mile delivery services. Key Responsibilities: Strategic Leadership: Develop and implement 3 to 5-year category strategies and plans, driving long-term value for the business. Manage Significant Spend: Oversee £100m+ spend across critical sub-categories, including Cyber Security (£20m), End User Computing (EUC), Telco, and Licensing. High-Profile Projects: Lead the re-tendering of the Unified Telco Contract, a £40m p/a agreement, ensuring optimal terms and performance. Oversee the renewal of our major reseller agreement. Vendor Management: Manage relationships with major tech vendors such as Microsoft, Oracle, IBM, and SAP, ensuring performance and contract compliance. Team Leadership: Mentor and guide a dedicated team of 3 Procurement Managers and several Procurement Assistants. Qualifications and Experience: Proven Track Record: Demonstrable experience in developing and executing IT/Tech category strategies with a 3 to 5-year outlook. Technical Expertise: Extensive knowledge and experience in the following areas: End User Computing (EUC) Telco/Networks, preferably with specific experience managing major contracts Software and Licensing (Oracle, IBM, Microsoft, SAP) Cyber Security, especially working with Cyber Support Partners Leadership Skills: Strong evidence of leading and mentoring small teams, fostering a collaborative and high-performing environment. Why Join Us? We are at the forefront of the logistics and delivery industry, driven by innovation and a commitment to excellence. This role offers a unique opportunity to lead major procurement initiatives, influence strategic decisions, and contribute to the company's ongoing success in a highly visible capacity. Apply Now: If you are a strategic thinker with a passion for IT procurement and a proven ability to manage large-scale projects and teams, we want to hear from you. Join us and be part of a team that is shaping the future of delivery services.
May 18, 2024
Full time
Senior IT Procurement Manager Location: London hybrid 2-3 days per week Salary: £75000 -£85,000 About the Role: Join our dynamic IT Procurement Team at an exciting time of growth and transformation. With a £400m IT and Tech spend, this is an unparalleled opportunity to make a significant impact on our operations, particularly as we expand our parcels business and final mile delivery services. Key Responsibilities: Strategic Leadership: Develop and implement 3 to 5-year category strategies and plans, driving long-term value for the business. Manage Significant Spend: Oversee £100m+ spend across critical sub-categories, including Cyber Security (£20m), End User Computing (EUC), Telco, and Licensing. High-Profile Projects: Lead the re-tendering of the Unified Telco Contract, a £40m p/a agreement, ensuring optimal terms and performance. Oversee the renewal of our major reseller agreement. Vendor Management: Manage relationships with major tech vendors such as Microsoft, Oracle, IBM, and SAP, ensuring performance and contract compliance. Team Leadership: Mentor and guide a dedicated team of 3 Procurement Managers and several Procurement Assistants. Qualifications and Experience: Proven Track Record: Demonstrable experience in developing and executing IT/Tech category strategies with a 3 to 5-year outlook. Technical Expertise: Extensive knowledge and experience in the following areas: End User Computing (EUC) Telco/Networks, preferably with specific experience managing major contracts Software and Licensing (Oracle, IBM, Microsoft, SAP) Cyber Security, especially working with Cyber Support Partners Leadership Skills: Strong evidence of leading and mentoring small teams, fostering a collaborative and high-performing environment. Why Join Us? We are at the forefront of the logistics and delivery industry, driven by innovation and a commitment to excellence. This role offers a unique opportunity to lead major procurement initiatives, influence strategic decisions, and contribute to the company's ongoing success in a highly visible capacity. Apply Now: If you are a strategic thinker with a passion for IT procurement and a proven ability to manage large-scale projects and teams, we want to hear from you. Join us and be part of a team that is shaping the future of delivery services.
Duties and responsibilities Applicants will have extensive experience in all or most of the following areas: Provide regulatory affairs expertise to clients seeking regulatory strategic input to their development programmes. Applies senior regulatory affairs experience in other areas for the conduct of client projects. Supports BD and Marketing efforts to support company growth including client pitches, input into proposals, social media activity and speaking events. Further development of tranScrip's capabilities in the area of regulatory strategy. Client facing, open to assisting in winning new business and can convey the message and the vision of a science driven organisation. EU, UK, and US are the geographical regions of principal interest. Experience Line management and leadership of a team of Regulatory Affairs managers. Application of expertise in the area of product development regulatory strategy over several years. Ability to advise clients on a strategic level covering a broad range of product development stages, geography, therapy areas and products. Demonstrating leadership and interpersonal skills. Experience and willingness to support BD efforts including social media activities and speaking events. Qualifications Life science degree or higher. Personal attributes Influencer of culture. Commercially minded, understands the workings of a small business and the impact their actions have on the business. Pragmatist that works with pace and energy, a doer rather than someone who must take everything via committee. Motivated by growth but equally by bringing exceptional quality of work to clients and making a difference to patients. A desire to work in a fast paced, high growth environment where they will be a key facilitator of growth. High level of attention to detail. Good level of proficiency in Microsoft Word, Excel and PowerPoint. Outstanding written and oral communication skills. Benefits tranScrip offers a competitive reward package, which includes: Permanent contract of employment. Competitive base salary. Bonus scheme. Pension scheme. Private health insurance and travel insurance. Retail discounts. Strong focus on CPD. Career progression in a rapidly expanding organisation. Location Remote possible
May 18, 2024
Full time
Duties and responsibilities Applicants will have extensive experience in all or most of the following areas: Provide regulatory affairs expertise to clients seeking regulatory strategic input to their development programmes. Applies senior regulatory affairs experience in other areas for the conduct of client projects. Supports BD and Marketing efforts to support company growth including client pitches, input into proposals, social media activity and speaking events. Further development of tranScrip's capabilities in the area of regulatory strategy. Client facing, open to assisting in winning new business and can convey the message and the vision of a science driven organisation. EU, UK, and US are the geographical regions of principal interest. Experience Line management and leadership of a team of Regulatory Affairs managers. Application of expertise in the area of product development regulatory strategy over several years. Ability to advise clients on a strategic level covering a broad range of product development stages, geography, therapy areas and products. Demonstrating leadership and interpersonal skills. Experience and willingness to support BD efforts including social media activities and speaking events. Qualifications Life science degree or higher. Personal attributes Influencer of culture. Commercially minded, understands the workings of a small business and the impact their actions have on the business. Pragmatist that works with pace and energy, a doer rather than someone who must take everything via committee. Motivated by growth but equally by bringing exceptional quality of work to clients and making a difference to patients. A desire to work in a fast paced, high growth environment where they will be a key facilitator of growth. High level of attention to detail. Good level of proficiency in Microsoft Word, Excel and PowerPoint. Outstanding written and oral communication skills. Benefits tranScrip offers a competitive reward package, which includes: Permanent contract of employment. Competitive base salary. Bonus scheme. Pension scheme. Private health insurance and travel insurance. Retail discounts. Strong focus on CPD. Career progression in a rapidly expanding organisation. Location Remote possible
We have a wonderful opportunity for a Senior Frontof House Coordinator to join our vibrant and dynamic team at one ofRapport's prestigious client site. The client's portfolio covers arange of offices and retail estate in the heart of the City ofLondon. The site is the largest pedestrianised neighbourhoodin Central London: a diverse community connecting innovation andfinance, and a public arena for new food, retail andculture. Rapport team covers 12 buildings inthis prestigious site, companies in our buildings ranging fromInvestment banks and Law firms to High Tech companies. This role is 40 hrs per week, Monday to Friday, between7.30am-5pm on a rotation basis In this role, youmain responsibilities will include: Maintain a strong awareness of business activity andcommunicate all updates to the team members Plan and organise the work so that it is efficient andeffective and allows service to be delivered promptly andreliably Deal with any complaints or concernsand liaise with relevant departments in a timely, efficient manner,escalating to Management accordingly and ensuring it has beendocumented appropriately Support theContract Manager and Assistant Contract Manager in the developmentof the team Organise and execute job chats andperformance reviews and highlight any further training needs ofteam members to the Line Manager Support thetraining of new receptionists Communicateeffectively with peers and management, displaying accuracy andattention to detail both in verbal and writtencommunication Liaise with all departments toensure a smooth and professional service is offered to theclient Ensure any procedural changes arecommunicated and understood by the team Share our Rapportvalues: Create Rapport, Be Brilliant,Innovative Spirit, Walk Tall and StrongerTogether Bepassionate about delivering high standard service and goingthe extra mile Have excellent communicationskills and the ability to work as part of the team Be proactive and initiative, flexible and adaptable, withgreat attention to detail and ambition to learn and grow Display excellent personal presentation and interpersonalskills Have an outgoing personality and beable to easily build rapport with key stakeholders We are looking for someone with experience inmanaging a team, ideally in a customer facingenvironment. Some of our benefitsinclude: Exclusivetravel discounts with TUI, Expedia, and manymore Save money on your groceries withdiscounts on Tesco, Sainsbury's, Morrisons and other majorbrands A wide range of offers dedicated toimproving your personal finances for a more secure future,including life assurance cover Regular emailsfilled with the best discounts and savings available Receive cash rewards every time you spend and use them ona wide range of brands Financial rewards - forrecommending your friends and family and/or even when you bring newbusiness to us (legitimate qualified sales leads) Contributory pension scheme Accessto wellness programs to promote the mental health and well-being ofour Ambassadors Employee Assistance Program toguide and support our team members Quickaccess for you and your immediate family to a Digital GP, and widerhealthcare benefits Learning & developmentopportunities to support your personal and professional developmentand growth WOW Awards to celebrate ourbrilliant Ambassadors nominated for their exceptional service byour guests and clients One Paid Day forCharity Work WhyRapport? Our people come first,and we are committed to developing you and offering a number offantastic professional and personal development opportunities. Wehave a suite of over 50 training workshops and a number ofLeadership programmes to support you with your development andcareer progression within Rapport. We arecommitted to equality of opportunity and inclusion within theworkplace, and we celebrate everyone's differences and diversebackgrounds. We have created a number of Employee Networks as partof our "Be Yourself at Rapport" programme, to create a safe spacefor our Ambassadors to connect and collaborate, ensuring wechampion diversity and inclusion in all that we do. Our Ambassadors' mental and physical wellbeing is veryimportant to us, and we continue to have a real focus on providingthe varied support and initiatives for our teams to get involvedin. Rapport is also a Disability ConfidentEmployer, and we have a number of partnerships with externalorganisations providing job opportunities within the company forpeople with special educational needs and disabilities. About the Company Rapport is an award winning, specialist company thatprovides corporate organisations with a range of fully managedfront and back of house guest services. Our tailored services areprovided to clients in all major cities in the UK and Ireland andin key locations in the US and Hong Kong. We arevery proud to count some of the UK's most forward-thinking,blue-chip companies as our clients, from small boutique firms tolarge multi-site international corporations, all with a common goalto provide excellent Customer Service. Our mostprestigious awards include: In the2021 'Best Companies to work for' awards, Rapport was recognised asbeing the Best Company to Work for in the U.K. Business ServicesSector, Rapport was recognised as the second Best (Large) Companyto Work for in the UK and third Best Company to Work for in London(all categories and company sizes). We wereawarded three stars from 'Best Companies', their ultimate accolade,in 2021 signifying a 'World Class' company. Top 30 Best Places to Work in Hospitality in2021 winner. Excellence in Diversity& Inclusion at HR in Hospitality Awards 2019 Rapport is a part of Compass Group UK &Ireland, a FTSE 100 company. Please visit ourwebsite for further information andbefore applying to learn more about Rapport and ourclients. We willcontact applicants within 5-7 workings days. Rapport jobadverts always gain a high response rate, but we do review allapplications. Please check your inbox and yourjunk/spam folder for our response to your application. Due tohigh application volumes, we recommend that you do not apply formore than one role at any time. Please ensure you apply for therole that best matches your experience.
May 18, 2024
Full time
We have a wonderful opportunity for a Senior Frontof House Coordinator to join our vibrant and dynamic team at one ofRapport's prestigious client site. The client's portfolio covers arange of offices and retail estate in the heart of the City ofLondon. The site is the largest pedestrianised neighbourhoodin Central London: a diverse community connecting innovation andfinance, and a public arena for new food, retail andculture. Rapport team covers 12 buildings inthis prestigious site, companies in our buildings ranging fromInvestment banks and Law firms to High Tech companies. This role is 40 hrs per week, Monday to Friday, between7.30am-5pm on a rotation basis In this role, youmain responsibilities will include: Maintain a strong awareness of business activity andcommunicate all updates to the team members Plan and organise the work so that it is efficient andeffective and allows service to be delivered promptly andreliably Deal with any complaints or concernsand liaise with relevant departments in a timely, efficient manner,escalating to Management accordingly and ensuring it has beendocumented appropriately Support theContract Manager and Assistant Contract Manager in the developmentof the team Organise and execute job chats andperformance reviews and highlight any further training needs ofteam members to the Line Manager Support thetraining of new receptionists Communicateeffectively with peers and management, displaying accuracy andattention to detail both in verbal and writtencommunication Liaise with all departments toensure a smooth and professional service is offered to theclient Ensure any procedural changes arecommunicated and understood by the team Share our Rapportvalues: Create Rapport, Be Brilliant,Innovative Spirit, Walk Tall and StrongerTogether Bepassionate about delivering high standard service and goingthe extra mile Have excellent communicationskills and the ability to work as part of the team Be proactive and initiative, flexible and adaptable, withgreat attention to detail and ambition to learn and grow Display excellent personal presentation and interpersonalskills Have an outgoing personality and beable to easily build rapport with key stakeholders We are looking for someone with experience inmanaging a team, ideally in a customer facingenvironment. Some of our benefitsinclude: Exclusivetravel discounts with TUI, Expedia, and manymore Save money on your groceries withdiscounts on Tesco, Sainsbury's, Morrisons and other majorbrands A wide range of offers dedicated toimproving your personal finances for a more secure future,including life assurance cover Regular emailsfilled with the best discounts and savings available Receive cash rewards every time you spend and use them ona wide range of brands Financial rewards - forrecommending your friends and family and/or even when you bring newbusiness to us (legitimate qualified sales leads) Contributory pension scheme Accessto wellness programs to promote the mental health and well-being ofour Ambassadors Employee Assistance Program toguide and support our team members Quickaccess for you and your immediate family to a Digital GP, and widerhealthcare benefits Learning & developmentopportunities to support your personal and professional developmentand growth WOW Awards to celebrate ourbrilliant Ambassadors nominated for their exceptional service byour guests and clients One Paid Day forCharity Work WhyRapport? Our people come first,and we are committed to developing you and offering a number offantastic professional and personal development opportunities. Wehave a suite of over 50 training workshops and a number ofLeadership programmes to support you with your development andcareer progression within Rapport. We arecommitted to equality of opportunity and inclusion within theworkplace, and we celebrate everyone's differences and diversebackgrounds. We have created a number of Employee Networks as partof our "Be Yourself at Rapport" programme, to create a safe spacefor our Ambassadors to connect and collaborate, ensuring wechampion diversity and inclusion in all that we do. Our Ambassadors' mental and physical wellbeing is veryimportant to us, and we continue to have a real focus on providingthe varied support and initiatives for our teams to get involvedin. Rapport is also a Disability ConfidentEmployer, and we have a number of partnerships with externalorganisations providing job opportunities within the company forpeople with special educational needs and disabilities. About the Company Rapport is an award winning, specialist company thatprovides corporate organisations with a range of fully managedfront and back of house guest services. Our tailored services areprovided to clients in all major cities in the UK and Ireland andin key locations in the US and Hong Kong. We arevery proud to count some of the UK's most forward-thinking,blue-chip companies as our clients, from small boutique firms tolarge multi-site international corporations, all with a common goalto provide excellent Customer Service. Our mostprestigious awards include: In the2021 'Best Companies to work for' awards, Rapport was recognised asbeing the Best Company to Work for in the U.K. Business ServicesSector, Rapport was recognised as the second Best (Large) Companyto Work for in the UK and third Best Company to Work for in London(all categories and company sizes). We wereawarded three stars from 'Best Companies', their ultimate accolade,in 2021 signifying a 'World Class' company. Top 30 Best Places to Work in Hospitality in2021 winner. Excellence in Diversity& Inclusion at HR in Hospitality Awards 2019 Rapport is a part of Compass Group UK &Ireland, a FTSE 100 company. Please visit ourwebsite for further information andbefore applying to learn more about Rapport and ourclients. We willcontact applicants within 5-7 workings days. Rapport jobadverts always gain a high response rate, but we do review allapplications. Please check your inbox and yourjunk/spam folder for our response to your application. Due tohigh application volumes, we recommend that you do not apply formore than one role at any time. Please ensure you apply for therole that best matches your experience.
Data Visualisation Engineer Location: UK Salary: £41,000 per annum We are Forward, the social enterprise that empowers people to break the cycle of crime or addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community. What you will be doing The Data Visualisation Engineer (DVE) is responsible for designing, developing, and maintaining data visualisation systems and dashboards. Using a variety of tools and technologies to create interactive and visually appealing representations of data that enable users to quickly and easily understand complex data sets. Services are designed to deliver a range of interventions, programmes, workshops, advice and guidance for our clients. As a member of the Data & Performance Team, the DVE will provide support to all Forward services to ensure large datasets are accessible and reported in a timely manner to all key stakeholders. By working closely with the Data Control Managers and other stakeholders, the DVE contributes to enhancing the efficiency and effectiveness of our services, enabling data informed decision-making and driving positive outcomes for our organisation and its clients. What we are looking for Develop a deep understanding of Forward Trust s data assets and how they can be used to support our services activities across the organisation. Lead on data engineering projects ranging from small to large either individually or as part of a project team. Design and implement scalable and reliable data pipelines and platforms using various technology solutions. Extract, transform, and load (ETL) data from various sources and formats. Build and maintain ETL pipelines Ensure data quality, integrity, and security by applying data governance and validation rules. Optimise data performance and efficiency by tuning, partitioning, indexing, and caching data. Develop and maintain data models, schemas, and metadata. Create and update data documentation and specifications. Collaborate with DCMs, Operational Managers and other stakeholders to understand data requirements and deliver data solutions. Support and troubleshoot data issues and incidents. Research and evaluate new data technologies and trends. Builds strong relationships with and makes full use of the support offered by line management and head office functions. What we offer Training opportunities and career development Flexible working Season Ticket Loan Scheme Cycle to work scheme 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays Contributory Pension Scheme Employer matched contributions of up to 6% in the first two years service and up to 9% thereafter Death in Service Payment (2x annual salary) Critical Illness Insurance (subject to qualifying criteria) Person specification Below is a list of the qualities that we are looking for in applicants to this post. Please address each of these points in your application. Essential Knowledge, Skills and Experience A minimum of 3 years in Data Engineering with a proven track record or equivalent experience. Analytical and problem-solving mindset. Work well independently or in a team, with a commitment to detail and quality and the ability to share knowledge and support end-users. Proficient in SQL, Python, Java, or C# programming languages. Comfortable working with cloud services. Proficient with data visualisation tools, such as Tableau or Power BI Experienced in data warehousing and lake technologies, with the ability to model data effectively. Hands-on experience in designing, planning, maintaining and documenting reliable and scalable data infrastructure and data products in complex environments. Skilled in data integration, ETL processes, and ensuring data quality. Capable of turning data into insights using visualisation and reporting tools. Able to effectively document business use-cases, data sources, and analytical requirements. Excellent written and verbal communication skills, with the ability to deal with people of all levels and to work on own initiative in preparing correspondence. Qualifications BS degree in computer science or related field or relevant experience. Desirable Knowledge, Skills and Experience Experience in using Nebula, R&M, SystmOne, Data Entry Tool (DET), DAMs and C-Nomis, Illy Carepath, Theseus or equivalent systems. Previous experience of working with NDTMS, public health data, healthcare records, secure estate data. Previous experience of increasing organisational data literacy. To Apply If you feel you are a suitable candidate and would like to work for the Forward Trust, please click apply to be redirected to their website to complete your application.
May 18, 2024
Full time
Data Visualisation Engineer Location: UK Salary: £41,000 per annum We are Forward, the social enterprise that empowers people to break the cycle of crime or addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community. What you will be doing The Data Visualisation Engineer (DVE) is responsible for designing, developing, and maintaining data visualisation systems and dashboards. Using a variety of tools and technologies to create interactive and visually appealing representations of data that enable users to quickly and easily understand complex data sets. Services are designed to deliver a range of interventions, programmes, workshops, advice and guidance for our clients. As a member of the Data & Performance Team, the DVE will provide support to all Forward services to ensure large datasets are accessible and reported in a timely manner to all key stakeholders. By working closely with the Data Control Managers and other stakeholders, the DVE contributes to enhancing the efficiency and effectiveness of our services, enabling data informed decision-making and driving positive outcomes for our organisation and its clients. What we are looking for Develop a deep understanding of Forward Trust s data assets and how they can be used to support our services activities across the organisation. Lead on data engineering projects ranging from small to large either individually or as part of a project team. Design and implement scalable and reliable data pipelines and platforms using various technology solutions. Extract, transform, and load (ETL) data from various sources and formats. Build and maintain ETL pipelines Ensure data quality, integrity, and security by applying data governance and validation rules. Optimise data performance and efficiency by tuning, partitioning, indexing, and caching data. Develop and maintain data models, schemas, and metadata. Create and update data documentation and specifications. Collaborate with DCMs, Operational Managers and other stakeholders to understand data requirements and deliver data solutions. Support and troubleshoot data issues and incidents. Research and evaluate new data technologies and trends. Builds strong relationships with and makes full use of the support offered by line management and head office functions. What we offer Training opportunities and career development Flexible working Season Ticket Loan Scheme Cycle to work scheme 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays Contributory Pension Scheme Employer matched contributions of up to 6% in the first two years service and up to 9% thereafter Death in Service Payment (2x annual salary) Critical Illness Insurance (subject to qualifying criteria) Person specification Below is a list of the qualities that we are looking for in applicants to this post. Please address each of these points in your application. Essential Knowledge, Skills and Experience A minimum of 3 years in Data Engineering with a proven track record or equivalent experience. Analytical and problem-solving mindset. Work well independently or in a team, with a commitment to detail and quality and the ability to share knowledge and support end-users. Proficient in SQL, Python, Java, or C# programming languages. Comfortable working with cloud services. Proficient with data visualisation tools, such as Tableau or Power BI Experienced in data warehousing and lake technologies, with the ability to model data effectively. Hands-on experience in designing, planning, maintaining and documenting reliable and scalable data infrastructure and data products in complex environments. Skilled in data integration, ETL processes, and ensuring data quality. Capable of turning data into insights using visualisation and reporting tools. Able to effectively document business use-cases, data sources, and analytical requirements. Excellent written and verbal communication skills, with the ability to deal with people of all levels and to work on own initiative in preparing correspondence. Qualifications BS degree in computer science or related field or relevant experience. Desirable Knowledge, Skills and Experience Experience in using Nebula, R&M, SystmOne, Data Entry Tool (DET), DAMs and C-Nomis, Illy Carepath, Theseus or equivalent systems. Previous experience of working with NDTMS, public health data, healthcare records, secure estate data. Previous experience of increasing organisational data literacy. To Apply If you feel you are a suitable candidate and would like to work for the Forward Trust, please click apply to be redirected to their website to complete your application.
Position: Support Analyst Location: London, W1W 5PL, UK Role: Full time (37.5 hours per week). Five days per week in the London office An amazing opportunity that will enable you to join our growing and exciting Technology team. You will be the first line of support triaging helpdesk tickets and providing 1stand 2ndline support. Your core role will be making sure all members of staff can operate business as usual, but there will be scope to be involved in some Technology projects. You will work closely with other members of the support team and the Systems Engineer. Record Financial Group: Record is a leading specialist currency and asset manager with $99.5 billion (as at 31 December 2023) in Assets Under Management Equivalent. Record's services include currency management, sustainable finance, and asset management. Our clients are largely institutions, including pension funds, charities, foundations, endowments, and family offices. Record's offices are in London and Windsor in the UK, Zürich, New York and Frankfurt. The relevant team is based in the London office. Responsibilities: Day to Day IT Issues Investigate and Troubleshoot Issues Desktop Operating System Deployment and Customization Configuration and Maintenance of Mobile Devices Creating and Maintaining Users/Groups in Active Directory/Microsoft Entra Liaison with 3rdParty Vendors Meeting Room Setups and Management Desk Moves Working Out of Hours as Required Documentation of Procedures and Systems Assist with anything else as and when necessary Incident Ownership and Escalation Report All Major issues to Head of Technology Essential Skills: Financial Markets: 2yrs minimum Working in Small teams Cloud and On-Premise Technologies Technical Windows Desktop: Windows 10/11 Windows Server: Server 2016+ Microsoft Entra Microsoft Intune Microsoft Office: 2016, 365 VMWare Horizon: 7.x, 8.x Active Directory Ability to Prioritise Strong Communicator Below would be great to have but not essential. Cloud: Azure Database: MS SQL Server, Oracle Desktop: Defender, Teams Monitoring Tools: Auvik Networking: Arista, Brocade, Checkpoint, Cisco Project Management Tools: Jira & Confluence Scripting: Powershell Server Management: Exchange, Group Policy, NTFS Permissions, Veeam, VMWare Storage: Pure Benefits: Bonus scheme - paid twice a year (usually November & June) Pension - defined contribution scheme: 11% employer contribution plus may elect for additional personal contributions. Some cash flexibility allowed Private medical (BUPA) employee cover - option to purchase cover for partner and family Dental insurance - employee cover and option to purchase cover for partner and family Life insurance Permanent health insurance Medical health assessments Ride2Work cycle scheme Salary sacrifice car scheme Subsidised gym membership Share incentive plan (SIP) with Record matching 20 days minimum holiday, discretionary additional holiday may be taken Study support for further qualifications. Full support and training from the company and the team Equal Opportunities Statement Record is proud to be an Equal Opportunities Employer. For our employees to reach their full potential they need to feel valued, included, and respected. This is the culture that Record works towards and, as part of this, we celebrate individual differences and aim to promote a sense of belonging. Disability Confident As a Disability Confident employer, we have an inclusive recruitment process and will hire anyone from any background. Where there are barriers to applying, we are committed to discussing options with you to make the process more accessible and provide reasonable adjustments.
May 18, 2024
Full time
Position: Support Analyst Location: London, W1W 5PL, UK Role: Full time (37.5 hours per week). Five days per week in the London office An amazing opportunity that will enable you to join our growing and exciting Technology team. You will be the first line of support triaging helpdesk tickets and providing 1stand 2ndline support. Your core role will be making sure all members of staff can operate business as usual, but there will be scope to be involved in some Technology projects. You will work closely with other members of the support team and the Systems Engineer. Record Financial Group: Record is a leading specialist currency and asset manager with $99.5 billion (as at 31 December 2023) in Assets Under Management Equivalent. Record's services include currency management, sustainable finance, and asset management. Our clients are largely institutions, including pension funds, charities, foundations, endowments, and family offices. Record's offices are in London and Windsor in the UK, Zürich, New York and Frankfurt. The relevant team is based in the London office. Responsibilities: Day to Day IT Issues Investigate and Troubleshoot Issues Desktop Operating System Deployment and Customization Configuration and Maintenance of Mobile Devices Creating and Maintaining Users/Groups in Active Directory/Microsoft Entra Liaison with 3rdParty Vendors Meeting Room Setups and Management Desk Moves Working Out of Hours as Required Documentation of Procedures and Systems Assist with anything else as and when necessary Incident Ownership and Escalation Report All Major issues to Head of Technology Essential Skills: Financial Markets: 2yrs minimum Working in Small teams Cloud and On-Premise Technologies Technical Windows Desktop: Windows 10/11 Windows Server: Server 2016+ Microsoft Entra Microsoft Intune Microsoft Office: 2016, 365 VMWare Horizon: 7.x, 8.x Active Directory Ability to Prioritise Strong Communicator Below would be great to have but not essential. Cloud: Azure Database: MS SQL Server, Oracle Desktop: Defender, Teams Monitoring Tools: Auvik Networking: Arista, Brocade, Checkpoint, Cisco Project Management Tools: Jira & Confluence Scripting: Powershell Server Management: Exchange, Group Policy, NTFS Permissions, Veeam, VMWare Storage: Pure Benefits: Bonus scheme - paid twice a year (usually November & June) Pension - defined contribution scheme: 11% employer contribution plus may elect for additional personal contributions. Some cash flexibility allowed Private medical (BUPA) employee cover - option to purchase cover for partner and family Dental insurance - employee cover and option to purchase cover for partner and family Life insurance Permanent health insurance Medical health assessments Ride2Work cycle scheme Salary sacrifice car scheme Subsidised gym membership Share incentive plan (SIP) with Record matching 20 days minimum holiday, discretionary additional holiday may be taken Study support for further qualifications. Full support and training from the company and the team Equal Opportunities Statement Record is proud to be an Equal Opportunities Employer. For our employees to reach their full potential they need to feel valued, included, and respected. This is the culture that Record works towards and, as part of this, we celebrate individual differences and aim to promote a sense of belonging. Disability Confident As a Disability Confident employer, we have an inclusive recruitment process and will hire anyone from any background. Where there are barriers to applying, we are committed to discussing options with you to make the process more accessible and provide reasonable adjustments.
Senior Director, Consulting page is loaded Senior Director, Consulting Apply locations UK - London time type Full time posted on Posted Yesterday job requisition id JREQ126619 As a Partner in our global Commercial Consulting practice, you will serve as a critical member of our leadership team, play a leading and vital role on client engagements and firm initiatives and will be specialized in one or more of the following domain areas New Product Planning Transaction Advisory Real World Evidence Pricing & Market Access Commercial Strategy and Transformation Leveraging your ability to generate revenues and actively manage key account relationships, you will be responsible for growing the consulting practice by generating new business and building trusted advisory relationships with key stakeholders. You will be expected to interact with senior client executives to identify and sell sizeable consulting projects and lead internal teams in delivering the work, as part of our "seller-doer" model. In addition, you will share in the responsibility of managing the business and staff, while creating their own intellectual capital. About You - experience, education, skills, and accomplishments MD, or a Masters / PhD in a life science field, or an MBA 12+ years of experience in life sciences consulting, of which at least 5 years have been as a senior client facing consulting leader Specialisation in New Product Planning, Transaction Advisory or Commercial Strategy and Transformation Extensive project management experience across small-medium-large sized project/case teams, and a range of project scopes and sizes (i.e., $150K to $1M+) Strong working knowledge of at least 2 to 3 high-interest therapy areas such as rare diseases, oncology, neurology, diabetes, auto-immune disease, and metabolism Experience working in an international environment which includes the US and Europe, and preferably with exposure to Emerging Markets It would be great if you also have Extensive rolodex of client relationships across major and mid-sized life sciences clients across the US and Europe Proven ability to generate project revenue and actively manage key account relationships Experience and ability to hire, lead, coach and mentor multiple direct reports The ability to generate at least $3M in annual single count revenue by maintaining existing clients and actively opening new accounts , with the aspiration to exceed $5M over time leveraging the Clarivate platform Stay abreast of current business and industry trends relevant to our clients' businesses What will you be doing in this role? Generate revenues through project sales, leveraging your own and Clarivate's rolodex of client relationships Support project planning and execution by overseeing project managers to ensure quality delivery on client commitments, needs and objectives, as well as managing project cost structure and margin to ensure profitability Maintain and enhance therapeutic and domain area expertise to apply during client engagements, thought leadership initiatives and business development efforts Inspire and motivate teams to help grow and retain talent through coaching and development at all levels Demonstrate commitment to personal and professional development through trainings, unstructured learnings, workshops and conferences Contribute to the social environment by executing assigned firm-building activities including knowledge management, internal training sessions and assisting with recruiting top talent; and engender a strong collegial culture that encourages and sustains camaraderie, support, apprenticeship model, growth-mindset, rise-above adversity drive, can-do attitude, among several other Clarivate values. Travel to/from client sites and external events as needed to serve as the face of Clarivate Consulting during external networking events, conferences, workshops, etc. About the Team You will work closely with our global Commercial Consulting team comprising 75 team members located in the US, Europe and Asia-Pacific, selling, leading and delivering New Product Planning, Transaction Advisory or Commercial Strategy and Transformation. As you build out your book of business, you will have the opportunity to bring additional team members on board with the requisite capabilities to assist you sell and deliver impactful work to Clarivate's clients Hours of Work This is a full-time permanent role working in a hybrid model from our London office. At Clarivate, we are committed to providing equal employment opportunities for all persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations. Similar Jobs (1) Senior Director - Head of Health Economics locations UK - London time type Full time posted on Posted 2 Days Ago Clarivate is a global leader in providing solutions to accelerate the lifecycle of innovation. Our bold mission is to help customers solve some of the world's most complex problems by providing actionable information and insights that reduce the time from new ideas to life-changing inventions in the areas of science and intellectual property. We help customers discover, protect and commercialize their inventions using our trusted subscription and technology-based solutions coupled with deep domain expertise. For more information, please visit .
May 18, 2024
Full time
Senior Director, Consulting page is loaded Senior Director, Consulting Apply locations UK - London time type Full time posted on Posted Yesterday job requisition id JREQ126619 As a Partner in our global Commercial Consulting practice, you will serve as a critical member of our leadership team, play a leading and vital role on client engagements and firm initiatives and will be specialized in one or more of the following domain areas New Product Planning Transaction Advisory Real World Evidence Pricing & Market Access Commercial Strategy and Transformation Leveraging your ability to generate revenues and actively manage key account relationships, you will be responsible for growing the consulting practice by generating new business and building trusted advisory relationships with key stakeholders. You will be expected to interact with senior client executives to identify and sell sizeable consulting projects and lead internal teams in delivering the work, as part of our "seller-doer" model. In addition, you will share in the responsibility of managing the business and staff, while creating their own intellectual capital. About You - experience, education, skills, and accomplishments MD, or a Masters / PhD in a life science field, or an MBA 12+ years of experience in life sciences consulting, of which at least 5 years have been as a senior client facing consulting leader Specialisation in New Product Planning, Transaction Advisory or Commercial Strategy and Transformation Extensive project management experience across small-medium-large sized project/case teams, and a range of project scopes and sizes (i.e., $150K to $1M+) Strong working knowledge of at least 2 to 3 high-interest therapy areas such as rare diseases, oncology, neurology, diabetes, auto-immune disease, and metabolism Experience working in an international environment which includes the US and Europe, and preferably with exposure to Emerging Markets It would be great if you also have Extensive rolodex of client relationships across major and mid-sized life sciences clients across the US and Europe Proven ability to generate project revenue and actively manage key account relationships Experience and ability to hire, lead, coach and mentor multiple direct reports The ability to generate at least $3M in annual single count revenue by maintaining existing clients and actively opening new accounts , with the aspiration to exceed $5M over time leveraging the Clarivate platform Stay abreast of current business and industry trends relevant to our clients' businesses What will you be doing in this role? Generate revenues through project sales, leveraging your own and Clarivate's rolodex of client relationships Support project planning and execution by overseeing project managers to ensure quality delivery on client commitments, needs and objectives, as well as managing project cost structure and margin to ensure profitability Maintain and enhance therapeutic and domain area expertise to apply during client engagements, thought leadership initiatives and business development efforts Inspire and motivate teams to help grow and retain talent through coaching and development at all levels Demonstrate commitment to personal and professional development through trainings, unstructured learnings, workshops and conferences Contribute to the social environment by executing assigned firm-building activities including knowledge management, internal training sessions and assisting with recruiting top talent; and engender a strong collegial culture that encourages and sustains camaraderie, support, apprenticeship model, growth-mindset, rise-above adversity drive, can-do attitude, among several other Clarivate values. Travel to/from client sites and external events as needed to serve as the face of Clarivate Consulting during external networking events, conferences, workshops, etc. About the Team You will work closely with our global Commercial Consulting team comprising 75 team members located in the US, Europe and Asia-Pacific, selling, leading and delivering New Product Planning, Transaction Advisory or Commercial Strategy and Transformation. As you build out your book of business, you will have the opportunity to bring additional team members on board with the requisite capabilities to assist you sell and deliver impactful work to Clarivate's clients Hours of Work This is a full-time permanent role working in a hybrid model from our London office. At Clarivate, we are committed to providing equal employment opportunities for all persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations. Similar Jobs (1) Senior Director - Head of Health Economics locations UK - London time type Full time posted on Posted 2 Days Ago Clarivate is a global leader in providing solutions to accelerate the lifecycle of innovation. Our bold mission is to help customers solve some of the world's most complex problems by providing actionable information and insights that reduce the time from new ideas to life-changing inventions in the areas of science and intellectual property. We help customers discover, protect and commercialize their inventions using our trusted subscription and technology-based solutions coupled with deep domain expertise. For more information, please visit .
Job Title: Land Rights Technician - Graduate Location: Birmingham Salary: Competitive Job Type: Full Time, Permanent The Role: The purpose of the job is to undertake the Acquisition of Land / Rights in Land and carry out Compensation work, including work on major Utility and Infrastructure projects, including Nationally Significant Infrastructure Projects as well as other major and minor transport, gas, water and electricity schemes, ensuring appropriate fee income to the business. Main Responsibilities To deliver a high-quality service to clients, team colleagues and other business teams as directed and to ensure that all correspondence is authorised before sending. To achieve fee income set in Performance Review albeit that much of the role requires support from more experienced colleagues. To manage the utilisation of time for the team's benefit and maximise efficiency. To provide appropriate assistance, technical skills and services to the team To assist in the delivery of specific activities set - this may include on site work such as records of condition etc and to work with high attention to detail. To keep appropriate records of current work that are required by the team and the firm and to ensure that all work is stored on the Worksite system. To maintain accurate time records on Changepoint, to targets set in Performance Review To attend training sessions and team meetings and to maintain an appropriate schedule of training needs and achievements. To ensure that the appropriate Quality assurance and Health and Safety standards are met. To deal with all clients and members of the public professionally To be an ambassador for Bruton Knowles both internally and externally Person Specification With an interest in land activities, candidates will have suitable transferrable experience and skills to facilitate delivery of land referencing, negotiating land rights and dealing with compensation claims. Ability to develop relevant experience in Land Rights related work within the Utilities sector. Candidates with knowledge or experience in land as well as technical administration skill is preferred. The job will require someone who has a proven track record in organising their own personal workload and responsibilities, the ability to determine priorities and consistently meet deadlines, providing an effective and efficient platform for the team to operate successfully. Minimum Requirements Qualifications: Degree educated in an area which broadly relates to Land. Other qualifications will be considered. Essential Criteria: A good working knowledge of IT is essential, in particular a familiarity with and understanding of the Microsoft Office packages including MS Excel, MS Outlook and preferably good keyboard skills. Self-starter with good interpersonal skills and an ability to communicate effectively, both orally and in writing, with colleagues and clients The ability to work in an organised and methodical fashion, with a high level of attention to detail. The ability to manage time effectively, prioritising tasks to ensure that deadlines are met. A willingness to be part of a team and to interact with other professional staff. The ability to learn new skills and working methods and be adaptable to change. The ability to accept responsibility and, within parameters defined by the immediate performance manager, work on their own initiative. Clean and full driving licence Benefits : 25 days holiday Company Pension Onsite Parking Medicash We're not a giant corporation with faceless, nameless individuals, neither are we a small firm offering little scope for advancement. Our company is of a size to offer stability along with agility and dynamism, career progression, openness, self-empowerment, and versatility. Candidates with the relevant experience or job titles of; Project Surveyor, Project Quantity Surveyor, Quantity Surveyor, Project QS, Estimator, Assistant Quantity Surveyor, Assistant QS, Estimator, Project Estimator, Cost Estimator, Technical Project Estimator may also be considered for this role.
May 18, 2024
Full time
Job Title: Land Rights Technician - Graduate Location: Birmingham Salary: Competitive Job Type: Full Time, Permanent The Role: The purpose of the job is to undertake the Acquisition of Land / Rights in Land and carry out Compensation work, including work on major Utility and Infrastructure projects, including Nationally Significant Infrastructure Projects as well as other major and minor transport, gas, water and electricity schemes, ensuring appropriate fee income to the business. Main Responsibilities To deliver a high-quality service to clients, team colleagues and other business teams as directed and to ensure that all correspondence is authorised before sending. To achieve fee income set in Performance Review albeit that much of the role requires support from more experienced colleagues. To manage the utilisation of time for the team's benefit and maximise efficiency. To provide appropriate assistance, technical skills and services to the team To assist in the delivery of specific activities set - this may include on site work such as records of condition etc and to work with high attention to detail. To keep appropriate records of current work that are required by the team and the firm and to ensure that all work is stored on the Worksite system. To maintain accurate time records on Changepoint, to targets set in Performance Review To attend training sessions and team meetings and to maintain an appropriate schedule of training needs and achievements. To ensure that the appropriate Quality assurance and Health and Safety standards are met. To deal with all clients and members of the public professionally To be an ambassador for Bruton Knowles both internally and externally Person Specification With an interest in land activities, candidates will have suitable transferrable experience and skills to facilitate delivery of land referencing, negotiating land rights and dealing with compensation claims. Ability to develop relevant experience in Land Rights related work within the Utilities sector. Candidates with knowledge or experience in land as well as technical administration skill is preferred. The job will require someone who has a proven track record in organising their own personal workload and responsibilities, the ability to determine priorities and consistently meet deadlines, providing an effective and efficient platform for the team to operate successfully. Minimum Requirements Qualifications: Degree educated in an area which broadly relates to Land. Other qualifications will be considered. Essential Criteria: A good working knowledge of IT is essential, in particular a familiarity with and understanding of the Microsoft Office packages including MS Excel, MS Outlook and preferably good keyboard skills. Self-starter with good interpersonal skills and an ability to communicate effectively, both orally and in writing, with colleagues and clients The ability to work in an organised and methodical fashion, with a high level of attention to detail. The ability to manage time effectively, prioritising tasks to ensure that deadlines are met. A willingness to be part of a team and to interact with other professional staff. The ability to learn new skills and working methods and be adaptable to change. The ability to accept responsibility and, within parameters defined by the immediate performance manager, work on their own initiative. Clean and full driving licence Benefits : 25 days holiday Company Pension Onsite Parking Medicash We're not a giant corporation with faceless, nameless individuals, neither are we a small firm offering little scope for advancement. Our company is of a size to offer stability along with agility and dynamism, career progression, openness, self-empowerment, and versatility. Candidates with the relevant experience or job titles of; Project Surveyor, Project Quantity Surveyor, Quantity Surveyor, Project QS, Estimator, Assistant Quantity Surveyor, Assistant QS, Estimator, Project Estimator, Cost Estimator, Technical Project Estimator may also be considered for this role.
Are you a Fire Damper and Air Engineer looking for your next opportunity? Would you like to work in a renowned company which offers up skill and training? Randstad Construction & Property are working on behalf of a National Facilities Management company to find an experienced and collaborative Fire Damper and Air Engineer to join their team in Glasgow. The successful candidate will be responsible for carrying out PPMs and reactive maintenance across various sites. Location: Glasgow (mobile) Salary: Competitive (up to 36,500 depending on experience) Employment type: Full-time, permanent, Monday-Friday Key benefits: Van and fuel card Annual holidays Employer pension (including bank holidays) Company sick pay Cycle to work scheme Overtime rates Flexible working considered An average day will include the following: High levels of health and safety and statutory requirements, Carry out PPM, reactive calls and Small Works on Fire & Security Systems within their region as required Monitor completion and attendance of certification to customers service level agreements and support the Regional Service Manager and Service Desk to ensure the region is up to date with all relevant works. An ideal candidate will have: A full UK driving licence Minimum 3 years' experience in a similar role carrying out PPM, reactive calls and Small Works in the Fire & Security industry. You should have a minimum of 1 years' experience in supporting engineering teams. Have a high level of numeracy and literacy. Physically able to carry out the fuller duties detailed in the job description. An ideal candidate will be: Flexible and patient A team player Able to understand complex information and demonstrate attention to detail Remain professional and communicate strongly A can-do attitude If this sounds like you please get in touch by contacting Hannah Mitchell at Randstad C&P Newcastle Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
May 18, 2024
Full time
Are you a Fire Damper and Air Engineer looking for your next opportunity? Would you like to work in a renowned company which offers up skill and training? Randstad Construction & Property are working on behalf of a National Facilities Management company to find an experienced and collaborative Fire Damper and Air Engineer to join their team in Glasgow. The successful candidate will be responsible for carrying out PPMs and reactive maintenance across various sites. Location: Glasgow (mobile) Salary: Competitive (up to 36,500 depending on experience) Employment type: Full-time, permanent, Monday-Friday Key benefits: Van and fuel card Annual holidays Employer pension (including bank holidays) Company sick pay Cycle to work scheme Overtime rates Flexible working considered An average day will include the following: High levels of health and safety and statutory requirements, Carry out PPM, reactive calls and Small Works on Fire & Security Systems within their region as required Monitor completion and attendance of certification to customers service level agreements and support the Regional Service Manager and Service Desk to ensure the region is up to date with all relevant works. An ideal candidate will have: A full UK driving licence Minimum 3 years' experience in a similar role carrying out PPM, reactive calls and Small Works in the Fire & Security industry. You should have a minimum of 1 years' experience in supporting engineering teams. Have a high level of numeracy and literacy. Physically able to carry out the fuller duties detailed in the job description. An ideal candidate will be: Flexible and patient A team player Able to understand complex information and demonstrate attention to detail Remain professional and communicate strongly A can-do attitude If this sounds like you please get in touch by contacting Hannah Mitchell at Randstad C&P Newcastle Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
About Emergency Nutrition Network (ENN)Emergency Nutrition Network (ENN) works to reduce undernutrition globally. We enhance the effectiveness of nutrition policy and programming by improving knowledge, stimulating learning and building evidence. We are passionate about being network-driven, independent and evidence-based.Our vision is that every individual caught up in a nutritional emergency, or suffering from malnutrition anywhere in the world, gets the most effective help possible. We undertake knowledge management, research and advocacy to support national governments, civil society, UN agencies, donors and academic organisations, and communities of practitioners. Through our work and collaborations, we support agencies and individuals to implement evidence-based nutrition programming, predominantly in low- and middle-income countries and in fragile and conflict-affected states.ENN is governed by a Board of Trustees and has its head office in Oxfordshire, UK. ENN is financially supported by foundations and trusts, bilateral donors, international non-governmental organisations and United Nations agencies. For more information about ENN see our website.What we doOur Strategy aims to enhance the effectiveness of nutrition policy and programming by improving knowledge, stimulating learning, building evidence and providing support and encouragement to practitioners and decision-makers involved in nutrition and related interventions.ENN's portfolio includes projects specialising in Infant Feeding in Emergencies, Wasting and Stunting, Adolescent Nutrition and Management of small & nutritionally At-risk Infants under six months & their Mothers (MAMI), as well as our highly regarded international publication, Field Exchange (FEX).At present our annual turnover is around £1.6m (c.$2.1m) with much of our funding coming from government (institutional) donor grants including USG (BHA) and the Government of Ireland, and charitable foundations (Bill and Melinda Gates Foundation, Waterloo Foundation), and other sources including support from UN agencies and INGOs. ENN receives income in multiple currencies and has spending commitments in both GBP and other currencies. ENN's accounts are prepared in GBP and filed in the UK with both the Charity Commission and with Companies House in accordance with UK charity requirements.As a registered charity, ENN has no liability for corporation tax and ENN is not registered for UK VAT.ENN's financial year runs from 01/01 - 31/12 and we operate an iplicit accounts management system. Annually, ENN issues a report on activities and outcomes and audited financial statements. These documents are publicly available on our website under annual reports and accounts. Our PeopleENN's team is made up of a range of technical experts in nutrition, with decades of collective experience, and a small, experienced operational team. ENN is highly committed to diversity and inclusion, to enabling and promoting flexible working for our staff, and to supporting continued professional development. We are proud that in our 2022 Employee Engagement Survey over 95 percent of our staff said they enjoy their work and that ENN is a flexible employer.The RoleThis is an exciting opportunity to join the ENN team as our Management Accountant - Grants. The role provides the opportunity to work across the spectrum of ENN's projects, as part of the operations team. You will be based in our headquarters in Oxfordshire and will work closely with ENN's Finance Manager and Projects Team. About You Bringing your experience of third sector accounting to ENN, you will be able to communicate well with both finance and non-finance stakeholders. You will be comfortable supporting complex projects, tailoring financial management information and reports to enable decision making and assuring donor compliance and reporting requirements are met consistently.Terms and ConditionsHours of work: Part time, 60% of full-time hours (22.5 hours per week - pattern to be agreed)Type of contract: PermanentLocation: This is an office-based position at ENN's Head Office in Kidlington, Oxfordshire, OX5. Some hybrid working may also be offered. Currently our Operations Teamwork from the office Tuesday, Wednesday and Thursday and we require this role to be in the office on these days.Benefits: Contribution to Dental, Life cover, Employee Assistance Programme, Wellbeing contributionHolidays: 25 days plus UK bank holidays increasing by one day p.a. after two complete years of service to a maximum of 27 days p.a. (pro rata)Paid office closure days between Christmas and New YearPension: Auto-Enrolment to ENN scheme with a generous Employer contribution of 5%Salary: Circa. £41,000 per annum (full-time equivalent), depending on experience.Applicants must be entitled to work in the UK at the time of application and must indicate this in their applicationKey responsibilities Grant compliance and reportingFinancial compliance of grant spend in line with donor agreements ensuring no disallowable costs and that all allowable costs are reflected in the accounts correctly.Provide back up for grant financial reporting in the format required by donors for the projects team to review, collate and submit with the full donor reporting pack.Raise sales invoice to the donor with all back up attached and provide acknowledgement of funds letters upon receipt of cash in the bank.Work closely with the Finance Assistant and Projects team to ensure invoices are correctly coded to the right donor and project and complete month end reconciliationsInput budget and quarterly reforecasts into the finance system (iplicit) and track grant performance against budgets on a regular basis providing variance analysis.Review and assimilate grant financial information for the Finance Manager and/or Project team as required which ultimately will be used as input in management reporting for various stakeholders (Technical budget holders, Management Team and Trustees).Support the organisation's income generation ambitions, through the provision of advice, guidance and assistance, and in assisting with funding bids and budgeting and undertaking new funder/partner financial viability assessments as required.Maintain and update donor restricted fund balances/movements for year-end statutory reporting.Maintain project financial files and records for statutory audit and donor audit purposes.Management accountingPrepare monthly income deferrals and income accruals and maintain month end trial balance reconciliations for management accounts.Capture any committed project costs to accrue.Apportion any interest earned from grant cash in the bank in line with donor contract terms.Work collaboratively with the Finance Manager on cash flow forecasting with regards to expected donor payments.As required by finance or the projects team, and working with iplicit, write reports in the finance system that would provide insightful and useful management information. For example, for grant monitoring and evaluation, trend analysis and assessing KPI's etcSupport the Finance Manager in capacity building and providing financial training to finance and non-finance staff.Provide ad hoc support to the Finance Manager with regards to specific financial projects, as required.Bank signatory for creditor payments in line with ENN's Delegation of Authority Policy.Provide cover for the Finance Manager when necessary. Reporting lineReports to the Finance ManagerPerson SpecificationEssential requirements Professional accountancy qualification (e.g. AAT, ACA, ACCA, CIMA, would consider part qualified or qualified by experience)Experience of charity-specific accounting and grant reporting requirementsExperience working with grant funded projects and ability to navigate and communicate compliance requirementsExperience in developing, monitoring, and reporting against budgetsAble to present and visualise data in different ways for different audiencesAbility to manage a diverse and busy workload, prioritising effectively, and able to work both autonomously and as a member of a dispersed and diverse teamFlexibility and willingness to take on new areas of work and responsibilitiesStrong communication and interpersonal skills, works well with other team members and business partners (both internal and external), including those without a specific financial background.Adept at identifying efficiencies and best practice to strengthen ways of working to benefit ENN finance and projects teamsMotivated, takes initiative, innovates and delivers to deadlines. A self-starter, able to diagnose situations and constraints, comfortable when to progress independently and when to escalateExcellent attention to detailProficient user of Microsoft Excel, Word, PowerPoint, Outlook and commercial financial softwareGood cross-cultural awarenessAbility to demonstrate discretion and diplomacyFluent in EnglishDesirableExperience of using iplicit accounting softwareSpecific experience in dealing with institutional donors would be an advantageExperience in managing income and expenditure in multiple currenciesExperience of evaluations: analysing, collating, reconciling and reviewing data related to grant and programme effectivenessExperience in developing funding opportunities with a variety of donorsData security and GDPR awarenessEligibility to work Must be entitled to work in the UK at the time of application. No relocation package is offered for this role.Application ProcessPlease submit a Cover Letter (no more than 1 page) and CV no later than Tuesday 28th May 2024. Early applications are advised as we reserve the right to conclude the process before the closing date if a suitable candidate is identified. Please include your preferred working hours and pattern details in your application.ENN is committed to diversity and inclusion . click apply for full job details
May 18, 2024
Full time
About Emergency Nutrition Network (ENN)Emergency Nutrition Network (ENN) works to reduce undernutrition globally. We enhance the effectiveness of nutrition policy and programming by improving knowledge, stimulating learning and building evidence. We are passionate about being network-driven, independent and evidence-based.Our vision is that every individual caught up in a nutritional emergency, or suffering from malnutrition anywhere in the world, gets the most effective help possible. We undertake knowledge management, research and advocacy to support national governments, civil society, UN agencies, donors and academic organisations, and communities of practitioners. Through our work and collaborations, we support agencies and individuals to implement evidence-based nutrition programming, predominantly in low- and middle-income countries and in fragile and conflict-affected states.ENN is governed by a Board of Trustees and has its head office in Oxfordshire, UK. ENN is financially supported by foundations and trusts, bilateral donors, international non-governmental organisations and United Nations agencies. For more information about ENN see our website.What we doOur Strategy aims to enhance the effectiveness of nutrition policy and programming by improving knowledge, stimulating learning, building evidence and providing support and encouragement to practitioners and decision-makers involved in nutrition and related interventions.ENN's portfolio includes projects specialising in Infant Feeding in Emergencies, Wasting and Stunting, Adolescent Nutrition and Management of small & nutritionally At-risk Infants under six months & their Mothers (MAMI), as well as our highly regarded international publication, Field Exchange (FEX).At present our annual turnover is around £1.6m (c.$2.1m) with much of our funding coming from government (institutional) donor grants including USG (BHA) and the Government of Ireland, and charitable foundations (Bill and Melinda Gates Foundation, Waterloo Foundation), and other sources including support from UN agencies and INGOs. ENN receives income in multiple currencies and has spending commitments in both GBP and other currencies. ENN's accounts are prepared in GBP and filed in the UK with both the Charity Commission and with Companies House in accordance with UK charity requirements.As a registered charity, ENN has no liability for corporation tax and ENN is not registered for UK VAT.ENN's financial year runs from 01/01 - 31/12 and we operate an iplicit accounts management system. Annually, ENN issues a report on activities and outcomes and audited financial statements. These documents are publicly available on our website under annual reports and accounts. Our PeopleENN's team is made up of a range of technical experts in nutrition, with decades of collective experience, and a small, experienced operational team. ENN is highly committed to diversity and inclusion, to enabling and promoting flexible working for our staff, and to supporting continued professional development. We are proud that in our 2022 Employee Engagement Survey over 95 percent of our staff said they enjoy their work and that ENN is a flexible employer.The RoleThis is an exciting opportunity to join the ENN team as our Management Accountant - Grants. The role provides the opportunity to work across the spectrum of ENN's projects, as part of the operations team. You will be based in our headquarters in Oxfordshire and will work closely with ENN's Finance Manager and Projects Team. About You Bringing your experience of third sector accounting to ENN, you will be able to communicate well with both finance and non-finance stakeholders. You will be comfortable supporting complex projects, tailoring financial management information and reports to enable decision making and assuring donor compliance and reporting requirements are met consistently.Terms and ConditionsHours of work: Part time, 60% of full-time hours (22.5 hours per week - pattern to be agreed)Type of contract: PermanentLocation: This is an office-based position at ENN's Head Office in Kidlington, Oxfordshire, OX5. Some hybrid working may also be offered. Currently our Operations Teamwork from the office Tuesday, Wednesday and Thursday and we require this role to be in the office on these days.Benefits: Contribution to Dental, Life cover, Employee Assistance Programme, Wellbeing contributionHolidays: 25 days plus UK bank holidays increasing by one day p.a. after two complete years of service to a maximum of 27 days p.a. (pro rata)Paid office closure days between Christmas and New YearPension: Auto-Enrolment to ENN scheme with a generous Employer contribution of 5%Salary: Circa. £41,000 per annum (full-time equivalent), depending on experience.Applicants must be entitled to work in the UK at the time of application and must indicate this in their applicationKey responsibilities Grant compliance and reportingFinancial compliance of grant spend in line with donor agreements ensuring no disallowable costs and that all allowable costs are reflected in the accounts correctly.Provide back up for grant financial reporting in the format required by donors for the projects team to review, collate and submit with the full donor reporting pack.Raise sales invoice to the donor with all back up attached and provide acknowledgement of funds letters upon receipt of cash in the bank.Work closely with the Finance Assistant and Projects team to ensure invoices are correctly coded to the right donor and project and complete month end reconciliationsInput budget and quarterly reforecasts into the finance system (iplicit) and track grant performance against budgets on a regular basis providing variance analysis.Review and assimilate grant financial information for the Finance Manager and/or Project team as required which ultimately will be used as input in management reporting for various stakeholders (Technical budget holders, Management Team and Trustees).Support the organisation's income generation ambitions, through the provision of advice, guidance and assistance, and in assisting with funding bids and budgeting and undertaking new funder/partner financial viability assessments as required.Maintain and update donor restricted fund balances/movements for year-end statutory reporting.Maintain project financial files and records for statutory audit and donor audit purposes.Management accountingPrepare monthly income deferrals and income accruals and maintain month end trial balance reconciliations for management accounts.Capture any committed project costs to accrue.Apportion any interest earned from grant cash in the bank in line with donor contract terms.Work collaboratively with the Finance Manager on cash flow forecasting with regards to expected donor payments.As required by finance or the projects team, and working with iplicit, write reports in the finance system that would provide insightful and useful management information. For example, for grant monitoring and evaluation, trend analysis and assessing KPI's etcSupport the Finance Manager in capacity building and providing financial training to finance and non-finance staff.Provide ad hoc support to the Finance Manager with regards to specific financial projects, as required.Bank signatory for creditor payments in line with ENN's Delegation of Authority Policy.Provide cover for the Finance Manager when necessary. Reporting lineReports to the Finance ManagerPerson SpecificationEssential requirements Professional accountancy qualification (e.g. AAT, ACA, ACCA, CIMA, would consider part qualified or qualified by experience)Experience of charity-specific accounting and grant reporting requirementsExperience working with grant funded projects and ability to navigate and communicate compliance requirementsExperience in developing, monitoring, and reporting against budgetsAble to present and visualise data in different ways for different audiencesAbility to manage a diverse and busy workload, prioritising effectively, and able to work both autonomously and as a member of a dispersed and diverse teamFlexibility and willingness to take on new areas of work and responsibilitiesStrong communication and interpersonal skills, works well with other team members and business partners (both internal and external), including those without a specific financial background.Adept at identifying efficiencies and best practice to strengthen ways of working to benefit ENN finance and projects teamsMotivated, takes initiative, innovates and delivers to deadlines. A self-starter, able to diagnose situations and constraints, comfortable when to progress independently and when to escalateExcellent attention to detailProficient user of Microsoft Excel, Word, PowerPoint, Outlook and commercial financial softwareGood cross-cultural awarenessAbility to demonstrate discretion and diplomacyFluent in EnglishDesirableExperience of using iplicit accounting softwareSpecific experience in dealing with institutional donors would be an advantageExperience in managing income and expenditure in multiple currenciesExperience of evaluations: analysing, collating, reconciling and reviewing data related to grant and programme effectivenessExperience in developing funding opportunities with a variety of donorsData security and GDPR awarenessEligibility to work Must be entitled to work in the UK at the time of application. No relocation package is offered for this role.Application ProcessPlease submit a Cover Letter (no more than 1 page) and CV no later than Tuesday 28th May 2024. Early applications are advised as we reserve the right to conclude the process before the closing date if a suitable candidate is identified. Please include your preferred working hours and pattern details in your application.ENN is committed to diversity and inclusion . click apply for full job details
Status : Remote £425-525 p/day Outside IR35 3 months+. In short we need someone that is familair with consulting, infrastructure/ cloud projetcs as well as experiecnce wokring on a multitude of projects concurrently. Ideally from a small to mid-sized partner. The role will involve steering a major enhancement in a substantial private cloud setting. This role entails active participation in both medium and large-scale initiatives aimed at advancing platform performance. The position emphasizes collaborative efforts in pioneering cloud platform designs and entails involvement in exploratory cross-platform projects, ensuring the successful achievement of project benchmarks. This position is centred on overseeing projects of moderate to significant scale, delivering exemplary service to stakeholders, both internal and external. The incumbent will ensure adherence to project parameters including scope, budget, timelines, and quality standards. Responsibilities include managing individual workstreams across diverse technological domains like Connectivity, Networking, Security, and Secure Cloud Solutions. Key Responsibilities: Oversee project financials, scope, and quality assurance. Authorize and track project time allocations. Develop and maintain project documentation, including RAID logs, Weekly Summaries, and Financial Reports. Document and apply lessons learned for ongoing enhancement. Foster effective communication with all stakeholders, both within and outside the organization. Assist senior team members with expansive projects. Manage transitions to Managed Services post-project completion. Identify and address project-related risks and challenges. Contribute to the project delivery efforts of the team. Engage in the Sales/Pre-sales processes as required. Interviews this/ next week.
May 17, 2024
Full time
Status : Remote £425-525 p/day Outside IR35 3 months+. In short we need someone that is familair with consulting, infrastructure/ cloud projetcs as well as experiecnce wokring on a multitude of projects concurrently. Ideally from a small to mid-sized partner. The role will involve steering a major enhancement in a substantial private cloud setting. This role entails active participation in both medium and large-scale initiatives aimed at advancing platform performance. The position emphasizes collaborative efforts in pioneering cloud platform designs and entails involvement in exploratory cross-platform projects, ensuring the successful achievement of project benchmarks. This position is centred on overseeing projects of moderate to significant scale, delivering exemplary service to stakeholders, both internal and external. The incumbent will ensure adherence to project parameters including scope, budget, timelines, and quality standards. Responsibilities include managing individual workstreams across diverse technological domains like Connectivity, Networking, Security, and Secure Cloud Solutions. Key Responsibilities: Oversee project financials, scope, and quality assurance. Authorize and track project time allocations. Develop and maintain project documentation, including RAID logs, Weekly Summaries, and Financial Reports. Document and apply lessons learned for ongoing enhancement. Foster effective communication with all stakeholders, both within and outside the organization. Assist senior team members with expansive projects. Manage transitions to Managed Services post-project completion. Identify and address project-related risks and challenges. Contribute to the project delivery efforts of the team. Engage in the Sales/Pre-sales processes as required. Interviews this/ next week.
We have a wonderful opportunity for a Senior Front of House Coordinator to join our vibrant and dynamic team at one of Rapport's prestigious client site. The client's portfolio covers a range of offices and retail estate in the heart of the City of London. The site is the largest pedestrianised neighbourhood in Central London: a diverse community connecting innovation and finance, and a public arena for new food, retail and culture. Rapport team covers 12 buildings in this prestigious site, companies in our buildings ranging from Investment banks and Law firms to High Tech companies. This role is 40 hrs per week, Monday to Friday, between 7.30am-5pm on a rotation basis In this role, you main responsibilities will include: Maintain a strong awareness of business activity and communicate all updates to the team members Plan and organise the work so that it is efficient and effective and allows service to be delivered promptly and reliably Deal with any complaints or concerns and liaise with relevant departments in a timely, efficient manner, escalating to Management accordingly and ensuring it has been documented appropriately Support the Contract Manager and Assistant Contract Manager in the development of the team Organise and execute job chats and performance reviews and highlight any further training needs of team members to the Line Manager Support the training of new receptionists Communicate effectively with peers and management, displaying accuracy and attention to detail both in verbal and written communication Liaise with all departments to ensure a smooth and professional service is offered to the client Ensure any procedural changes are communicated and understood by the team Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together Be passionate about delivering high standard service and going the extra mile Have excellent communication skills and the ability to work as part of the team Be proactive and initiative, flexible and adaptable, with great attention to detail and ambition to learn and grow Display excellent personal presentation and interpersonal skills Have an outgoing personality and be able to easily build rapport with key stakeholders We are looking for someone with experience in managing a team, ideally in a customer facing environment. Some of our benefits include: Exclusive travel discounts with TUI, Expedia, and many more Save money on your groceries with discounts on Tesco, Sainsbury's, Morrisons and other major brands A wide range of offers dedicated to improving your personal finances for a more secure future, including life assurance cover Regular emails filled with the best discounts and savings available Receive cash rewards every time you spend and use them on a wide range of brands Financial rewards - for recommending your friends and family and/or even when you bring new business to us (legitimate qualified sales leads) Contributory pension scheme Access to wellness programs to promote the mental health and well-being of our Ambassadors Employee Assistance Program to guide and support our team members Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Learning & development opportunities to support your personal and professional development and growth WOW Awards to celebrate our brilliant Ambassadors nominated for their exceptional service by our guests and clients One Paid Day for Charity Work Why Rapport? Our people come first, and we are committed to developing you and offering a number of fantastic professional and personal development opportunities. We have a suite of over 50 training workshops and a number of Leadership programmes to support you with your development and career progression within Rapport. We are committed to equality of opportunity and inclusion within the workplace, and we celebrate everyone's differences and diverse backgrounds. We have created a number of Employee Networks as part of our "Be Yourself at Rapport" programme, to create a safe space for our Ambassadors to connect and collaborate, ensuring we champion diversity and inclusion in all that we do. Our Ambassadors' mental and physical wellbeing is very important to us, and we continue to have a real focus on providing the varied support and initiatives for our teams to get involved in. Rapport is also a Disability Confident Employer, and we have a number of partnerships with external organisations providing job opportunities within the company for people with special educational needs and disabilities. About the Company Rapport is an award winning, specialist company that provides corporate organisations with a range of fully managed front and back of house guest services. Our tailored services are provided to clients in all major cities in the UK and Ireland and in key locations in the US and Hong Kong. We are very proud to count some of the UK's most forward-thinking, blue-chip companies as our clients, from small boutique firms to large multi-site international corporations, all with a common goal to provide excellent Customer Service. Our most prestigious awards include: In the 2021 'Best Companies to work for' awards, Rapport was recognised as being the Best Company to Work for in the U.K. Business Services Sector, Rapport was recognised as the second Best (Large) Company to Work for in the UK and third Best Company to Work for in London (all categories and company sizes). We were awarded three stars from 'Best Companies', their ultimate accolade, in 2021 signifying a 'World Class' company. Top 30 Best Places to Work in Hospitality in 2021 winner. Excellence in Diversity & Inclusion at HR in Hospitality Awards 2019 Rapport is a part of Compass Group UK & Ireland, a FTSE 100 company. Please visit our website for further information and before applying to learn more about Rapport and our clients. We will contact applicants within 5-7 workings days. Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.
May 17, 2024
Full time
We have a wonderful opportunity for a Senior Front of House Coordinator to join our vibrant and dynamic team at one of Rapport's prestigious client site. The client's portfolio covers a range of offices and retail estate in the heart of the City of London. The site is the largest pedestrianised neighbourhood in Central London: a diverse community connecting innovation and finance, and a public arena for new food, retail and culture. Rapport team covers 12 buildings in this prestigious site, companies in our buildings ranging from Investment banks and Law firms to High Tech companies. This role is 40 hrs per week, Monday to Friday, between 7.30am-5pm on a rotation basis In this role, you main responsibilities will include: Maintain a strong awareness of business activity and communicate all updates to the team members Plan and organise the work so that it is efficient and effective and allows service to be delivered promptly and reliably Deal with any complaints or concerns and liaise with relevant departments in a timely, efficient manner, escalating to Management accordingly and ensuring it has been documented appropriately Support the Contract Manager and Assistant Contract Manager in the development of the team Organise and execute job chats and performance reviews and highlight any further training needs of team members to the Line Manager Support the training of new receptionists Communicate effectively with peers and management, displaying accuracy and attention to detail both in verbal and written communication Liaise with all departments to ensure a smooth and professional service is offered to the client Ensure any procedural changes are communicated and understood by the team Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together Be passionate about delivering high standard service and going the extra mile Have excellent communication skills and the ability to work as part of the team Be proactive and initiative, flexible and adaptable, with great attention to detail and ambition to learn and grow Display excellent personal presentation and interpersonal skills Have an outgoing personality and be able to easily build rapport with key stakeholders We are looking for someone with experience in managing a team, ideally in a customer facing environment. Some of our benefits include: Exclusive travel discounts with TUI, Expedia, and many more Save money on your groceries with discounts on Tesco, Sainsbury's, Morrisons and other major brands A wide range of offers dedicated to improving your personal finances for a more secure future, including life assurance cover Regular emails filled with the best discounts and savings available Receive cash rewards every time you spend and use them on a wide range of brands Financial rewards - for recommending your friends and family and/or even when you bring new business to us (legitimate qualified sales leads) Contributory pension scheme Access to wellness programs to promote the mental health and well-being of our Ambassadors Employee Assistance Program to guide and support our team members Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Learning & development opportunities to support your personal and professional development and growth WOW Awards to celebrate our brilliant Ambassadors nominated for their exceptional service by our guests and clients One Paid Day for Charity Work Why Rapport? Our people come first, and we are committed to developing you and offering a number of fantastic professional and personal development opportunities. We have a suite of over 50 training workshops and a number of Leadership programmes to support you with your development and career progression within Rapport. We are committed to equality of opportunity and inclusion within the workplace, and we celebrate everyone's differences and diverse backgrounds. We have created a number of Employee Networks as part of our "Be Yourself at Rapport" programme, to create a safe space for our Ambassadors to connect and collaborate, ensuring we champion diversity and inclusion in all that we do. Our Ambassadors' mental and physical wellbeing is very important to us, and we continue to have a real focus on providing the varied support and initiatives for our teams to get involved in. Rapport is also a Disability Confident Employer, and we have a number of partnerships with external organisations providing job opportunities within the company for people with special educational needs and disabilities. About the Company Rapport is an award winning, specialist company that provides corporate organisations with a range of fully managed front and back of house guest services. Our tailored services are provided to clients in all major cities in the UK and Ireland and in key locations in the US and Hong Kong. We are very proud to count some of the UK's most forward-thinking, blue-chip companies as our clients, from small boutique firms to large multi-site international corporations, all with a common goal to provide excellent Customer Service. Our most prestigious awards include: In the 2021 'Best Companies to work for' awards, Rapport was recognised as being the Best Company to Work for in the U.K. Business Services Sector, Rapport was recognised as the second Best (Large) Company to Work for in the UK and third Best Company to Work for in London (all categories and company sizes). We were awarded three stars from 'Best Companies', their ultimate accolade, in 2021 signifying a 'World Class' company. Top 30 Best Places to Work in Hospitality in 2021 winner. Excellence in Diversity & Inclusion at HR in Hospitality Awards 2019 Rapport is a part of Compass Group UK & Ireland, a FTSE 100 company. Please visit our website for further information and before applying to learn more about Rapport and our clients. We will contact applicants within 5-7 workings days. Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.
We have a wonderful opportunity for a Senior Front of House Coordinator to join our vibrant and dynamic team at one of Rapport's prestigious client site. The client's portfolio covers a range of offices and retail estate in the heart of the City of London. The site is the largest pedestrianised neighbourhood in Central London: a diverse community connecting innovation and finance, and a public arena for new food, retail and culture. Rapport team covers 12 buildings in this prestigious site, companies in our buildings ranging from Investment banks and Law firms to High Tech companies. This role is 40 hrs per week, Monday to Friday, between 7.30am-5pm on a rotation basis In this role, you main responsibilities will include: Maintain a strong awareness of business activity and communicate all updates to the team members Plan and organise the work so that it is efficient and effective and allows service to be delivered promptly and reliably Deal with any complaints or concerns and liaise with relevant departments in a timely, efficient manner, escalating to Management accordingly and ensuring it has been documented appropriately Support the Contract Manager and Assistant Contract Manager in the development of the team Organise and execute job chats and performance reviews and highlight any further training needs of team members to the Line Manager Support the training of new receptionists Communicate effectively with peers and management, displaying accuracy and attention to detail both in verbal and written communication Liaise with all departments to ensure a smooth and professional service is offered to the client Ensure any procedural changes are communicated and understood by the team Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together Be passionate about delivering high standard service and going the extra mile Have excellent communication skills and the ability to work as part of the team Be proactive and initiative, flexible and adaptable, with great attention to detail and ambition to learn and grow Display excellent personal presentation and interpersonal skills Have an outgoing personality and be able to easily build rapport with key stakeholders We are looking for someone with experience in managing a team, ideally in a customer facing environment. Some of our benefits include: Exclusive travel discounts with TUI, Expedia, and many more Save money on your groceries with discounts on Tesco, Sainsbury's, Morrisons and other major brands A wide range of offers dedicated to improving your personal finances for a more secure future, including life assurance cover Regular emails filled with the best discounts and savings available Receive cash rewards every time you spend and use them on a wide range of brands Financial rewards - for recommending your friends and family and/or even when you bring new business to us (legitimate qualified sales leads) Contributory pension scheme Access to wellness programs to promote the mental health and well-being of our Ambassadors Employee Assistance Program to guide and support our team members Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Learning & development opportunities to support your personal and professional development and growth WOW Awards to celebrate our brilliant Ambassadors nominated for their exceptional service by our guests and clients One Paid Day for Charity Work Why Rapport? Our people come first, and we are committed to developing you and offering a number of fantastic professional and personal development opportunities. We have a suite of over 50 training workshops and a number of Leadership programmes to support you with your development and career progression within Rapport. We are committed to equality of opportunity and inclusion within the workplace, and we celebrate everyone's differences and diverse backgrounds. We have created a number of Employee Networks as part of our "Be Yourself at Rapport" programme, to create a safe space for our Ambassadors to connect and collaborate, ensuring we champion diversity and inclusion in all that we do. Our Ambassadors' mental and physical wellbeing is very important to us, and we continue to have a real focus on providing the varied support and initiatives for our teams to get involved in. Rapport is also a Disability Confident Employer, and we have a number of partnerships with external organisations providing job opportunities within the company for people with special educational needs and disabilities. About the Company Rapport is an award winning, specialist company that provides corporate organisations with a range of fully managed front and back of house guest services. Our tailored services are provided to clients in all major cities in the UK and Ireland and in key locations in the US and Hong Kong. We are very proud to count some of the UK's most forward-thinking, blue-chip companies as our clients, from small boutique firms to large multi-site international corporations, all with a common goal to provide excellent Customer Service. Our most prestigious awards include: In the 2021 'Best Companies to work for' awards, Rapport was recognised as being the Best Company to Work for in the U.K. Business Services Sector, Rapport was recognised as the second Best (Large) Company to Work for in the UK and third Best Company to Work for in London (all categories and company sizes). We were awarded three stars from 'Best Companies', their ultimate accolade, in 2021 signifying a 'World Class' company. Top 30 Best Places to Work in Hospitality in 2021 winner. Excellence in Diversity & Inclusion at HR in Hospitality Awards 2019 Rapport is a part of Compass Group UK & Ireland, a FTSE 100 company. Please visit our website for further information and before applying to learn more about Rapport and our clients. We will contact applicants within 5-7 workings days. Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.
May 17, 2024
Full time
We have a wonderful opportunity for a Senior Front of House Coordinator to join our vibrant and dynamic team at one of Rapport's prestigious client site. The client's portfolio covers a range of offices and retail estate in the heart of the City of London. The site is the largest pedestrianised neighbourhood in Central London: a diverse community connecting innovation and finance, and a public arena for new food, retail and culture. Rapport team covers 12 buildings in this prestigious site, companies in our buildings ranging from Investment banks and Law firms to High Tech companies. This role is 40 hrs per week, Monday to Friday, between 7.30am-5pm on a rotation basis In this role, you main responsibilities will include: Maintain a strong awareness of business activity and communicate all updates to the team members Plan and organise the work so that it is efficient and effective and allows service to be delivered promptly and reliably Deal with any complaints or concerns and liaise with relevant departments in a timely, efficient manner, escalating to Management accordingly and ensuring it has been documented appropriately Support the Contract Manager and Assistant Contract Manager in the development of the team Organise and execute job chats and performance reviews and highlight any further training needs of team members to the Line Manager Support the training of new receptionists Communicate effectively with peers and management, displaying accuracy and attention to detail both in verbal and written communication Liaise with all departments to ensure a smooth and professional service is offered to the client Ensure any procedural changes are communicated and understood by the team Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together Be passionate about delivering high standard service and going the extra mile Have excellent communication skills and the ability to work as part of the team Be proactive and initiative, flexible and adaptable, with great attention to detail and ambition to learn and grow Display excellent personal presentation and interpersonal skills Have an outgoing personality and be able to easily build rapport with key stakeholders We are looking for someone with experience in managing a team, ideally in a customer facing environment. Some of our benefits include: Exclusive travel discounts with TUI, Expedia, and many more Save money on your groceries with discounts on Tesco, Sainsbury's, Morrisons and other major brands A wide range of offers dedicated to improving your personal finances for a more secure future, including life assurance cover Regular emails filled with the best discounts and savings available Receive cash rewards every time you spend and use them on a wide range of brands Financial rewards - for recommending your friends and family and/or even when you bring new business to us (legitimate qualified sales leads) Contributory pension scheme Access to wellness programs to promote the mental health and well-being of our Ambassadors Employee Assistance Program to guide and support our team members Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Learning & development opportunities to support your personal and professional development and growth WOW Awards to celebrate our brilliant Ambassadors nominated for their exceptional service by our guests and clients One Paid Day for Charity Work Why Rapport? Our people come first, and we are committed to developing you and offering a number of fantastic professional and personal development opportunities. We have a suite of over 50 training workshops and a number of Leadership programmes to support you with your development and career progression within Rapport. We are committed to equality of opportunity and inclusion within the workplace, and we celebrate everyone's differences and diverse backgrounds. We have created a number of Employee Networks as part of our "Be Yourself at Rapport" programme, to create a safe space for our Ambassadors to connect and collaborate, ensuring we champion diversity and inclusion in all that we do. Our Ambassadors' mental and physical wellbeing is very important to us, and we continue to have a real focus on providing the varied support and initiatives for our teams to get involved in. Rapport is also a Disability Confident Employer, and we have a number of partnerships with external organisations providing job opportunities within the company for people with special educational needs and disabilities. About the Company Rapport is an award winning, specialist company that provides corporate organisations with a range of fully managed front and back of house guest services. Our tailored services are provided to clients in all major cities in the UK and Ireland and in key locations in the US and Hong Kong. We are very proud to count some of the UK's most forward-thinking, blue-chip companies as our clients, from small boutique firms to large multi-site international corporations, all with a common goal to provide excellent Customer Service. Our most prestigious awards include: In the 2021 'Best Companies to work for' awards, Rapport was recognised as being the Best Company to Work for in the U.K. Business Services Sector, Rapport was recognised as the second Best (Large) Company to Work for in the UK and third Best Company to Work for in London (all categories and company sizes). We were awarded three stars from 'Best Companies', their ultimate accolade, in 2021 signifying a 'World Class' company. Top 30 Best Places to Work in Hospitality in 2021 winner. Excellence in Diversity & Inclusion at HR in Hospitality Awards 2019 Rapport is a part of Compass Group UK & Ireland, a FTSE 100 company. Please visit our website for further information and before applying to learn more about Rapport and our clients. We will contact applicants within 5-7 workings days. Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.
We have a wonderful opportunity for a Senior Front of House Coordinator to join our vibrant and dynamic team at one of Rapport's prestigious client site. The client's portfolio covers a range of offices and retail estate in the heart of the City of London. The site is the largest pedestrianised neighbourhood in Central London: a diverse community connecting innovation and finance, and a public arena for new food, retail and culture. Rapport team covers 12 buildings in this prestigious site, companies in our buildings ranging from Investment banks and Law firms to High Tech companies. This role is 40 hrs per week, Monday to Friday, between 7.30am-5pm on a rotation basis In this role, you main responsibilities will include: Maintain a strong awareness of business activity and communicate all updates to the team members Plan and organise the work so that it is efficient and effective and allows service to be delivered promptly and reliably Deal with any complaints or concerns and liaise with relevant departments in a timely, efficient manner, escalating to Management accordingly and ensuring it has been documented appropriately Support the Contract Manager and Assistant Contract Manager in the development of the team Organise and execute job chats and performance reviews and highlight any further training needs of team members to the Line Manager Support the training of new receptionists Communicate effectively with peers and management, displaying accuracy and attention to detail both in verbal and written communication Liaise with all departments to ensure a smooth and professional service is offered to the client Ensure any procedural changes are communicated and understood by the team Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together Be passionate about delivering high standard service and going the extra mile Have excellent communication skills and the ability to work as part of the team Be proactive and initiative, flexible and adaptable, with great attention to detail and ambition to learn and grow Display excellent personal presentation and interpersonal skills Have an outgoing personality and be able to easily build rapport with key stakeholders We are looking for someone with experience in managing a team, ideally in a customer facing environment. Some of our benefits include: Exclusive travel discounts with TUI, Expedia, and many more Save money on your groceries with discounts on Tesco, Sainsbury's, Morrisons and other major brands A wide range of offers dedicated to improving your personal finances for a more secure future, including life assurance cover Regular emails filled with the best discounts and savings available Receive cash rewards every time you spend and use them on a wide range of brands Financial rewards - for recommending your friends and family and/or even when you bring new business to us (legitimate qualified sales leads) Contributory pension scheme Access to wellness programs to promote the mental health and well-being of our Ambassadors Employee Assistance Program to guide and support our team members Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Learning & development opportunities to support your personal and professional development and growth WOW Awards to celebrate our brilliant Ambassadors nominated for their exceptional service by our guests and clients One Paid Day for Charity Work Why Rapport? Our people come first, and we are committed to developing you and offering a number of fantastic professional and personal development opportunities. We have a suite of over 50 training workshops and a number of Leadership programmes to support you with your development and career progression within Rapport. We are committed to equality of opportunity and inclusion within the workplace, and we celebrate everyone's differences and diverse backgrounds. We have created a number of Employee Networks as part of our "Be Yourself at Rapport" programme, to create a safe space for our Ambassadors to connect and collaborate, ensuring we champion diversity and inclusion in all that we do. Our Ambassadors' mental and physical wellbeing is very important to us, and we continue to have a real focus on providing the varied support and initiatives for our teams to get involved in. Rapport is also a Disability Confident Employer, and we have a number of partnerships with external organisations providing job opportunities within the company for people with special educational needs and disabilities. About the Company Rapport is an award winning, specialist company that provides corporate organisations with a range of fully managed front and back of house guest services. Our tailored services are provided to clients in all major cities in the UK and Ireland and in key locations in the US and Hong Kong. We are very proud to count some of the UK's most forward-thinking, blue-chip companies as our clients, from small boutique firms to large multi-site international corporations, all with a common goal to provide excellent Customer Service. Our most prestigious awards include: In the 2021 'Best Companies to work for' awards, Rapport was recognised as being the Best Company to Work for in the U.K. Business Services Sector, Rapport was recognised as the second Best (Large) Company to Work for in the UK and third Best Company to Work for in London (all categories and company sizes). We were awarded three stars from 'Best Companies', their ultimate accolade, in 2021 signifying a 'World Class' company. Top 30 Best Places to Work in Hospitality in 2021 winner. Excellence in Diversity & Inclusion at HR in Hospitality Awards 2019 Rapport is a part of Compass Group UK & Ireland, a FTSE 100 company. Please visit our website for further information and before applying to learn more about Rapport and our clients. We will contact applicants within 5-7 workings days. Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.
May 17, 2024
Full time
We have a wonderful opportunity for a Senior Front of House Coordinator to join our vibrant and dynamic team at one of Rapport's prestigious client site. The client's portfolio covers a range of offices and retail estate in the heart of the City of London. The site is the largest pedestrianised neighbourhood in Central London: a diverse community connecting innovation and finance, and a public arena for new food, retail and culture. Rapport team covers 12 buildings in this prestigious site, companies in our buildings ranging from Investment banks and Law firms to High Tech companies. This role is 40 hrs per week, Monday to Friday, between 7.30am-5pm on a rotation basis In this role, you main responsibilities will include: Maintain a strong awareness of business activity and communicate all updates to the team members Plan and organise the work so that it is efficient and effective and allows service to be delivered promptly and reliably Deal with any complaints or concerns and liaise with relevant departments in a timely, efficient manner, escalating to Management accordingly and ensuring it has been documented appropriately Support the Contract Manager and Assistant Contract Manager in the development of the team Organise and execute job chats and performance reviews and highlight any further training needs of team members to the Line Manager Support the training of new receptionists Communicate effectively with peers and management, displaying accuracy and attention to detail both in verbal and written communication Liaise with all departments to ensure a smooth and professional service is offered to the client Ensure any procedural changes are communicated and understood by the team Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together Be passionate about delivering high standard service and going the extra mile Have excellent communication skills and the ability to work as part of the team Be proactive and initiative, flexible and adaptable, with great attention to detail and ambition to learn and grow Display excellent personal presentation and interpersonal skills Have an outgoing personality and be able to easily build rapport with key stakeholders We are looking for someone with experience in managing a team, ideally in a customer facing environment. Some of our benefits include: Exclusive travel discounts with TUI, Expedia, and many more Save money on your groceries with discounts on Tesco, Sainsbury's, Morrisons and other major brands A wide range of offers dedicated to improving your personal finances for a more secure future, including life assurance cover Regular emails filled with the best discounts and savings available Receive cash rewards every time you spend and use them on a wide range of brands Financial rewards - for recommending your friends and family and/or even when you bring new business to us (legitimate qualified sales leads) Contributory pension scheme Access to wellness programs to promote the mental health and well-being of our Ambassadors Employee Assistance Program to guide and support our team members Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Learning & development opportunities to support your personal and professional development and growth WOW Awards to celebrate our brilliant Ambassadors nominated for their exceptional service by our guests and clients One Paid Day for Charity Work Why Rapport? Our people come first, and we are committed to developing you and offering a number of fantastic professional and personal development opportunities. We have a suite of over 50 training workshops and a number of Leadership programmes to support you with your development and career progression within Rapport. We are committed to equality of opportunity and inclusion within the workplace, and we celebrate everyone's differences and diverse backgrounds. We have created a number of Employee Networks as part of our "Be Yourself at Rapport" programme, to create a safe space for our Ambassadors to connect and collaborate, ensuring we champion diversity and inclusion in all that we do. Our Ambassadors' mental and physical wellbeing is very important to us, and we continue to have a real focus on providing the varied support and initiatives for our teams to get involved in. Rapport is also a Disability Confident Employer, and we have a number of partnerships with external organisations providing job opportunities within the company for people with special educational needs and disabilities. About the Company Rapport is an award winning, specialist company that provides corporate organisations with a range of fully managed front and back of house guest services. Our tailored services are provided to clients in all major cities in the UK and Ireland and in key locations in the US and Hong Kong. We are very proud to count some of the UK's most forward-thinking, blue-chip companies as our clients, from small boutique firms to large multi-site international corporations, all with a common goal to provide excellent Customer Service. Our most prestigious awards include: In the 2021 'Best Companies to work for' awards, Rapport was recognised as being the Best Company to Work for in the U.K. Business Services Sector, Rapport was recognised as the second Best (Large) Company to Work for in the UK and third Best Company to Work for in London (all categories and company sizes). We were awarded three stars from 'Best Companies', their ultimate accolade, in 2021 signifying a 'World Class' company. Top 30 Best Places to Work in Hospitality in 2021 winner. Excellence in Diversity & Inclusion at HR in Hospitality Awards 2019 Rapport is a part of Compass Group UK & Ireland, a FTSE 100 company. Please visit our website for further information and before applying to learn more about Rapport and our clients. We will contact applicants within 5-7 workings days. Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.
At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. You will be part of Workplace Solutions . In Workplace Solutions, we always do the right thing to support our 13,000 colleagues at Places for People to work safely and collaboratively by operating and maintaining a diverse UK commercial workplace estate. Our mission is to create efficient, fit for purpose and environmentally sustainable workplace communities that support the needs and wellbeing of all our staff. To deliver on this, we surround ourselves with positive, can-do, community minded people who share our desire to deliver the best workplaces. So, what are you waiting for? Join a community that cares about you! More about your role In your role, you'll take charge of managing inspection, maintenance, and compliance activities across our Southern Region. You'll supervise work and ensure compliance with health, safety, and environmental standards. Managing both in-house staff and contractors, you'll oversee small projects such as minor lifecycle works and office moves, ensuring compliance with CDM Regulations 2015. Your responsibilities also include conducting risk assessments, developing mitigation plans, and contributing to business continuity plans. You'll conduct building condition surveys, deal with landlord and leasehold matters, and support the development of property life cycle plans. Supporting the Asset Manager, you'll engage in site visits, draft options appraisals, and facilitate discussions with stakeholders. Finally, you'll work collaboratively within the Workplace Solutions team to achieve departmental objectives and drive continuous improvement. Travel to all our sites across the South region will be needed. This is a hands-on role operating in a dynamic commercial real estate environment. More About you In your role, it's essential to have a solid background in property management within the commercial real estate sector, including experience of commercial building services. Your knowledge should extend to commercial property maintenance, with a proven track record of maintaining compliance activities according to industry standards and best practice. You should be experienced in creating operational budgets, using CAFM systems, and proficient in generating reports using MS Office tools like Excel, Power BI, and Word. A strong background in Health and Safety management, including the production of RAMS and managing contractors in live workplace environments is crucial. Benefits We are a large diverse and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: Competitive salary, with a salary review yearly Pension with matched contributions up to 7% Excellent holiday package - 35 days annual leave (including bank holidays) with the option to buy or sell leave Cashback plan for healthcare costs - up to £500 saving per year A bonus scheme for all colleagues at 2% Training and development Extra perks including huge discounts and offers from shops, cinemas and much more. What's next? If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us. If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on . If you are a recruitment agency please note we operate a PSL and do not take cold calls
May 17, 2024
Full time
At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. You will be part of Workplace Solutions . In Workplace Solutions, we always do the right thing to support our 13,000 colleagues at Places for People to work safely and collaboratively by operating and maintaining a diverse UK commercial workplace estate. Our mission is to create efficient, fit for purpose and environmentally sustainable workplace communities that support the needs and wellbeing of all our staff. To deliver on this, we surround ourselves with positive, can-do, community minded people who share our desire to deliver the best workplaces. So, what are you waiting for? Join a community that cares about you! More about your role In your role, you'll take charge of managing inspection, maintenance, and compliance activities across our Southern Region. You'll supervise work and ensure compliance with health, safety, and environmental standards. Managing both in-house staff and contractors, you'll oversee small projects such as minor lifecycle works and office moves, ensuring compliance with CDM Regulations 2015. Your responsibilities also include conducting risk assessments, developing mitigation plans, and contributing to business continuity plans. You'll conduct building condition surveys, deal with landlord and leasehold matters, and support the development of property life cycle plans. Supporting the Asset Manager, you'll engage in site visits, draft options appraisals, and facilitate discussions with stakeholders. Finally, you'll work collaboratively within the Workplace Solutions team to achieve departmental objectives and drive continuous improvement. Travel to all our sites across the South region will be needed. This is a hands-on role operating in a dynamic commercial real estate environment. More About you In your role, it's essential to have a solid background in property management within the commercial real estate sector, including experience of commercial building services. Your knowledge should extend to commercial property maintenance, with a proven track record of maintaining compliance activities according to industry standards and best practice. You should be experienced in creating operational budgets, using CAFM systems, and proficient in generating reports using MS Office tools like Excel, Power BI, and Word. A strong background in Health and Safety management, including the production of RAMS and managing contractors in live workplace environments is crucial. Benefits We are a large diverse and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: Competitive salary, with a salary review yearly Pension with matched contributions up to 7% Excellent holiday package - 35 days annual leave (including bank holidays) with the option to buy or sell leave Cashback plan for healthcare costs - up to £500 saving per year A bonus scheme for all colleagues at 2% Training and development Extra perks including huge discounts and offers from shops, cinemas and much more. What's next? If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us. If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on . If you are a recruitment agency please note we operate a PSL and do not take cold calls
Our client is currently seeking a Small Works Manager cover fire and security projects across the Midlands. They have over nearly 30 years' experience specialising in fire, security and life safety systems and need experienced individuals to join their well established team.The successful candidate will be rewarded with a competitive annual salary of up to £48,000 per annum, a company vehicle or c click apply for full job details
May 17, 2024
Full time
Our client is currently seeking a Small Works Manager cover fire and security projects across the Midlands. They have over nearly 30 years' experience specialising in fire, security and life safety systems and need experienced individuals to join their well established team.The successful candidate will be rewarded with a competitive annual salary of up to £48,000 per annum, a company vehicle or c click apply for full job details
We have a wonderful opportunity for a Senior Front of House Coordinator to join our vibrant and dynamic team at one of Rapport's prestigious client site. The client's portfolio covers a range of offices and retail estate in the heart of the City of London. The site is the largest pedestrianised neighbourhood in Central London: a diverse community connecting innovation and finance, and a public arena for new food, retail and culture. Rapport team covers 12 buildings in this prestigious site, companies in our buildings ranging from Investment banks and Law firms to High Tech companies. This role is 40 hrs per week, Monday to Friday, between 7.30am-5pm on a rotation basis In this role, you main responsibilities will include: Maintain a strong awareness of business activity and communicate all updates to the team members Plan and organise the work so that it is efficient and effective and allows service to be delivered promptly and reliably Deal with any complaints or concerns and liaise with relevant departments in a timely, efficient manner, escalating to Management accordingly and ensuring it has been documented appropriately Support the Contract Manager and Assistant Contract Manager in the development of the team Organise and execute job chats and performance reviews and highlight any further training needs of team members to the Line Manager Support the training of new receptionists Communicate effectively with peers and management, displaying accuracy and attention to detail both in verbal and written communication Liaise with all departments to ensure a smooth and professional service is offered to the client Ensure any procedural changes are communicated and understood by the team Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together Be passionate about delivering high standard service and going the extra mile Have excellent communication skills and the ability to work as part of the team Be proactive and initiative, flexible and adaptable, with great attention to detail and ambition to learn and grow Display excellent personal presentation and interpersonal skills Have an outgoing personality and be able to easily build rapport with key stakeholders We are looking for someone with experience in managing a team, ideally in a customer facing environment. Some of our benefits include: Exclusive travel discounts with TUI, Expedia, and many more Save money on your groceries with discounts on Tesco, Sainsbury's, Morrisons and other major brands A wide range of offers dedicated to improving your personal finances for a more secure future, including life assurance cover Regular emails filled with the best discounts and savings available Receive cash rewards every time you spend and use them on a wide range of brands Financial rewards - for recommending your friends and family and/or even when you bring new business to us (legitimate qualified sales leads) Contributory pension scheme Access to wellness programs to promote the mental health and well-being of our Ambassadors Employee Assistance Program to guide and support our team members Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Learning & development opportunities to support your personal and professional development and growth WOW Awards to celebrate our brilliant Ambassadors nominated for their exceptional service by our guests and clients One Paid Day for Charity Work Why Rapport? Our people come first, and we are committed to developing you and offering a number of fantastic professional and personal development opportunities. We have a suite of over 50 training workshops and a number of Leadership programmes to support you with your development and career progression within Rapport. We are committed to equality of opportunity and inclusion within the workplace, and we celebrate everyone's differences and diverse backgrounds. We have created a number of Employee Networks as part of our "Be Yourself at Rapport" programme, to create a safe space for our Ambassadors to connect and collaborate, ensuring we champion diversity and inclusion in all that we do. Our Ambassadors' mental and physical wellbeing is very important to us, and we continue to have a real focus on providing the varied support and initiatives for our teams to get involved in. Rapport is also a Disability Confident Employer, and we have a number of partnerships with external organisations providing job opportunities within the company for people with special educational needs and disabilities. About the Company Rapport is an award winning, specialist company that provides corporate organisations with a range of fully managed front and back of house guest services. Our tailored services are provided to clients in all major cities in the UK and Ireland and in key locations in the US and Hong Kong. We are very proud to count some of the UK's most forward-thinking, blue-chip companies as our clients, from small boutique firms to large multi-site international corporations, all with a common goal to provide excellent Customer Service. Our most prestigious awards include: In the 2021 'Best Companies to work for' awards, Rapport was recognised as being the Best Company to Work for in the U.K. Business Services Sector, Rapport was recognised as the second Best (Large) Company to Work for in the UK and third Best Company to Work for in London (all categories and company sizes). We were awarded three stars from 'Best Companies', their ultimate accolade, in 2021 signifying a 'World Class' company. Top 30 Best Places to Work in Hospitality in 2021 winner. Excellence in Diversity & Inclusion at HR in Hospitality Awards 2019 Rapport is a part of Compass Group UK & Ireland, a FTSE 100 company. Please visit our website for further information and before applying to learn more about Rapport and our clients. We will contact applicants within 5-7 workings days. Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.
May 17, 2024
Full time
We have a wonderful opportunity for a Senior Front of House Coordinator to join our vibrant and dynamic team at one of Rapport's prestigious client site. The client's portfolio covers a range of offices and retail estate in the heart of the City of London. The site is the largest pedestrianised neighbourhood in Central London: a diverse community connecting innovation and finance, and a public arena for new food, retail and culture. Rapport team covers 12 buildings in this prestigious site, companies in our buildings ranging from Investment banks and Law firms to High Tech companies. This role is 40 hrs per week, Monday to Friday, between 7.30am-5pm on a rotation basis In this role, you main responsibilities will include: Maintain a strong awareness of business activity and communicate all updates to the team members Plan and organise the work so that it is efficient and effective and allows service to be delivered promptly and reliably Deal with any complaints or concerns and liaise with relevant departments in a timely, efficient manner, escalating to Management accordingly and ensuring it has been documented appropriately Support the Contract Manager and Assistant Contract Manager in the development of the team Organise and execute job chats and performance reviews and highlight any further training needs of team members to the Line Manager Support the training of new receptionists Communicate effectively with peers and management, displaying accuracy and attention to detail both in verbal and written communication Liaise with all departments to ensure a smooth and professional service is offered to the client Ensure any procedural changes are communicated and understood by the team Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together Be passionate about delivering high standard service and going the extra mile Have excellent communication skills and the ability to work as part of the team Be proactive and initiative, flexible and adaptable, with great attention to detail and ambition to learn and grow Display excellent personal presentation and interpersonal skills Have an outgoing personality and be able to easily build rapport with key stakeholders We are looking for someone with experience in managing a team, ideally in a customer facing environment. Some of our benefits include: Exclusive travel discounts with TUI, Expedia, and many more Save money on your groceries with discounts on Tesco, Sainsbury's, Morrisons and other major brands A wide range of offers dedicated to improving your personal finances for a more secure future, including life assurance cover Regular emails filled with the best discounts and savings available Receive cash rewards every time you spend and use them on a wide range of brands Financial rewards - for recommending your friends and family and/or even when you bring new business to us (legitimate qualified sales leads) Contributory pension scheme Access to wellness programs to promote the mental health and well-being of our Ambassadors Employee Assistance Program to guide and support our team members Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Learning & development opportunities to support your personal and professional development and growth WOW Awards to celebrate our brilliant Ambassadors nominated for their exceptional service by our guests and clients One Paid Day for Charity Work Why Rapport? Our people come first, and we are committed to developing you and offering a number of fantastic professional and personal development opportunities. We have a suite of over 50 training workshops and a number of Leadership programmes to support you with your development and career progression within Rapport. We are committed to equality of opportunity and inclusion within the workplace, and we celebrate everyone's differences and diverse backgrounds. We have created a number of Employee Networks as part of our "Be Yourself at Rapport" programme, to create a safe space for our Ambassadors to connect and collaborate, ensuring we champion diversity and inclusion in all that we do. Our Ambassadors' mental and physical wellbeing is very important to us, and we continue to have a real focus on providing the varied support and initiatives for our teams to get involved in. Rapport is also a Disability Confident Employer, and we have a number of partnerships with external organisations providing job opportunities within the company for people with special educational needs and disabilities. About the Company Rapport is an award winning, specialist company that provides corporate organisations with a range of fully managed front and back of house guest services. Our tailored services are provided to clients in all major cities in the UK and Ireland and in key locations in the US and Hong Kong. We are very proud to count some of the UK's most forward-thinking, blue-chip companies as our clients, from small boutique firms to large multi-site international corporations, all with a common goal to provide excellent Customer Service. Our most prestigious awards include: In the 2021 'Best Companies to work for' awards, Rapport was recognised as being the Best Company to Work for in the U.K. Business Services Sector, Rapport was recognised as the second Best (Large) Company to Work for in the UK and third Best Company to Work for in London (all categories and company sizes). We were awarded three stars from 'Best Companies', their ultimate accolade, in 2021 signifying a 'World Class' company. Top 30 Best Places to Work in Hospitality in 2021 winner. Excellence in Diversity & Inclusion at HR in Hospitality Awards 2019 Rapport is a part of Compass Group UK & Ireland, a FTSE 100 company. Please visit our website for further information and before applying to learn more about Rapport and our clients. We will contact applicants within 5-7 workings days. Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.
We have a wonderful opportunity for a Senior Frontof House Coordinator to join our vibrant and dynamic team at one ofRapport's prestigious client site. The client's portfolio covers arange of offices and retail estate in the heart of the City ofLondon. The site is the largest pedestrianised neighbourhoodin Central London: a diverse community connecting innovation andfinance, and a public arena for new food, retail andculture. Rapport team covers 12 buildings inthis prestigious site, companies in our buildings ranging fromInvestment banks and Law firms to High Tech companies. This role is 40 hrs per week, Monday to Friday, between7.30am-5pm on a rotation basis In this role, youmain responsibilities will include: Maintain a strong awareness of business activity andcommunicate all updates to the team members Plan and organise the work so that it is efficient andeffective and allows service to be delivered promptly andreliably Deal with any complaints or concernsand liaise with relevant departments in a timely, efficient manner,escalating to Management accordingly and ensuring it has beendocumented appropriately Support theContract Manager and Assistant Contract Manager in the developmentof the team Organise and execute job chats andperformance reviews and highlight any further training needs ofteam members to the Line Manager Support thetraining of new receptionists Communicateeffectively with peers and management, displaying accuracy andattention to detail both in verbal and writtencommunication Liaise with all departments toensure a smooth and professional service is offered to theclient Ensure any procedural changes arecommunicated and understood by the team Share our Rapportvalues: Create Rapport, Be Brilliant,Innovative Spirit, Walk Tall and StrongerTogether Bepassionate about delivering high standard service and goingthe extra mile Have excellent communicationskills and the ability to work as part of the team Be proactive and initiative, flexible and adaptable, withgreat attention to detail and ambition to learn and grow Display excellent personal presentation and interpersonalskills Have an outgoing personality and beable to easily build rapport with key stakeholders We are looking for someone with experience inmanaging a team, ideally in a customer facingenvironment. Some of our benefitsinclude: Exclusivetravel discounts with TUI, Expedia, and manymore Save money on your groceries withdiscounts on Tesco, Sainsbury's, Morrisons and other majorbrands A wide range of offers dedicated toimproving your personal finances for a more secure future,including life assurance cover Regular emailsfilled with the best discounts and savings available Receive cash rewards every time you spend and use them ona wide range of brands Financial rewards - forrecommending your friends and family and/or even when you bring newbusiness to us (legitimate qualified sales leads) Contributory pension scheme Accessto wellness programs to promote the mental health and well-being ofour Ambassadors Employee Assistance Program toguide and support our team members Quickaccess for you and your immediate family to a Digital GP, and widerhealthcare benefits Learning & developmentopportunities to support your personal and professional developmentand growth WOW Awards to celebrate ourbrilliant Ambassadors nominated for their exceptional service byour guests and clients One Paid Day forCharity Work WhyRapport? Our people come first,and we are committed to developing you and offering a number offantastic professional and personal development opportunities. Wehave a suite of over 50 training workshops and a number ofLeadership programmes to support you with your development andcareer progression within Rapport. We arecommitted to equality of opportunity and inclusion within theworkplace, and we celebrate everyone's differences and diversebackgrounds. We have created a number of Employee Networks as partof our "Be Yourself at Rapport" programme, to create a safe spacefor our Ambassadors to connect and collaborate, ensuring wechampion diversity and inclusion in all that we do. Our Ambassadors' mental and physical wellbeing is veryimportant to us, and we continue to have a real focus on providingthe varied support and initiatives for our teams to get involvedin. Rapport is also a Disability ConfidentEmployer, and we have a number of partnerships with externalorganisations providing job opportunities within the company forpeople with special educational needs and disabilities. About the Company Rapport is an award winning, specialist company thatprovides corporate organisations with a range of fully managedfront and back of house guest services. Our tailored services areprovided to clients in all major cities in the UK and Ireland andin key locations in the US and Hong Kong. We arevery proud to count some of the UK's most forward-thinking,blue-chip companies as our clients, from small boutique firms tolarge multi-site international corporations, all with a common goalto provide excellent Customer Service. Our mostprestigious awards include: In the2021 'Best Companies to work for' awards, Rapport was recognised asbeing the Best Company to Work for in the U.K. Business ServicesSector, Rapport was recognised as the second Best (Large) Companyto Work for in the UK and third Best Company to Work for in London(all categories and company sizes). We wereawarded three stars from 'Best Companies', their ultimate accolade,in 2021 signifying a 'World Class' company. Top 30 Best Places to Work in Hospitality in2021 winner. Excellence in Diversity& Inclusion at HR in Hospitality Awards 2019 Rapport is a part of Compass Group UK &Ireland, a FTSE 100 company. Please visit ourwebsite for further information andbefore applying to learn more about Rapport and ourclients. We willcontact applicants within 5-7 workings days. Rapport jobadverts always gain a high response rate, but we do review allapplications. Please check your inbox and yourjunk/spam folder for our response to your application. Due tohigh application volumes, we recommend that you do not apply formore than one role at any time. Please ensure you apply for therole that best matches your experience.
May 17, 2024
Full time
We have a wonderful opportunity for a Senior Frontof House Coordinator to join our vibrant and dynamic team at one ofRapport's prestigious client site. The client's portfolio covers arange of offices and retail estate in the heart of the City ofLondon. The site is the largest pedestrianised neighbourhoodin Central London: a diverse community connecting innovation andfinance, and a public arena for new food, retail andculture. Rapport team covers 12 buildings inthis prestigious site, companies in our buildings ranging fromInvestment banks and Law firms to High Tech companies. This role is 40 hrs per week, Monday to Friday, between7.30am-5pm on a rotation basis In this role, youmain responsibilities will include: Maintain a strong awareness of business activity andcommunicate all updates to the team members Plan and organise the work so that it is efficient andeffective and allows service to be delivered promptly andreliably Deal with any complaints or concernsand liaise with relevant departments in a timely, efficient manner,escalating to Management accordingly and ensuring it has beendocumented appropriately Support theContract Manager and Assistant Contract Manager in the developmentof the team Organise and execute job chats andperformance reviews and highlight any further training needs ofteam members to the Line Manager Support thetraining of new receptionists Communicateeffectively with peers and management, displaying accuracy andattention to detail both in verbal and writtencommunication Liaise with all departments toensure a smooth and professional service is offered to theclient Ensure any procedural changes arecommunicated and understood by the team Share our Rapportvalues: Create Rapport, Be Brilliant,Innovative Spirit, Walk Tall and StrongerTogether Bepassionate about delivering high standard service and goingthe extra mile Have excellent communicationskills and the ability to work as part of the team Be proactive and initiative, flexible and adaptable, withgreat attention to detail and ambition to learn and grow Display excellent personal presentation and interpersonalskills Have an outgoing personality and beable to easily build rapport with key stakeholders We are looking for someone with experience inmanaging a team, ideally in a customer facingenvironment. Some of our benefitsinclude: Exclusivetravel discounts with TUI, Expedia, and manymore Save money on your groceries withdiscounts on Tesco, Sainsbury's, Morrisons and other majorbrands A wide range of offers dedicated toimproving your personal finances for a more secure future,including life assurance cover Regular emailsfilled with the best discounts and savings available Receive cash rewards every time you spend and use them ona wide range of brands Financial rewards - forrecommending your friends and family and/or even when you bring newbusiness to us (legitimate qualified sales leads) Contributory pension scheme Accessto wellness programs to promote the mental health and well-being ofour Ambassadors Employee Assistance Program toguide and support our team members Quickaccess for you and your immediate family to a Digital GP, and widerhealthcare benefits Learning & developmentopportunities to support your personal and professional developmentand growth WOW Awards to celebrate ourbrilliant Ambassadors nominated for their exceptional service byour guests and clients One Paid Day forCharity Work WhyRapport? Our people come first,and we are committed to developing you and offering a number offantastic professional and personal development opportunities. Wehave a suite of over 50 training workshops and a number ofLeadership programmes to support you with your development andcareer progression within Rapport. We arecommitted to equality of opportunity and inclusion within theworkplace, and we celebrate everyone's differences and diversebackgrounds. We have created a number of Employee Networks as partof our "Be Yourself at Rapport" programme, to create a safe spacefor our Ambassadors to connect and collaborate, ensuring wechampion diversity and inclusion in all that we do. Our Ambassadors' mental and physical wellbeing is veryimportant to us, and we continue to have a real focus on providingthe varied support and initiatives for our teams to get involvedin. Rapport is also a Disability ConfidentEmployer, and we have a number of partnerships with externalorganisations providing job opportunities within the company forpeople with special educational needs and disabilities. About the Company Rapport is an award winning, specialist company thatprovides corporate organisations with a range of fully managedfront and back of house guest services. Our tailored services areprovided to clients in all major cities in the UK and Ireland andin key locations in the US and Hong Kong. We arevery proud to count some of the UK's most forward-thinking,blue-chip companies as our clients, from small boutique firms tolarge multi-site international corporations, all with a common goalto provide excellent Customer Service. Our mostprestigious awards include: In the2021 'Best Companies to work for' awards, Rapport was recognised asbeing the Best Company to Work for in the U.K. Business ServicesSector, Rapport was recognised as the second Best (Large) Companyto Work for in the UK and third Best Company to Work for in London(all categories and company sizes). We wereawarded three stars from 'Best Companies', their ultimate accolade,in 2021 signifying a 'World Class' company. Top 30 Best Places to Work in Hospitality in2021 winner. Excellence in Diversity& Inclusion at HR in Hospitality Awards 2019 Rapport is a part of Compass Group UK &Ireland, a FTSE 100 company. Please visit ourwebsite for further information andbefore applying to learn more about Rapport and ourclients. We willcontact applicants within 5-7 workings days. Rapport jobadverts always gain a high response rate, but we do review allapplications. Please check your inbox and yourjunk/spam folder for our response to your application. Due tohigh application volumes, we recommend that you do not apply formore than one role at any time. Please ensure you apply for therole that best matches your experience.