Are you an experienced SeniorInsolvency Case Administrator or an Insolvency Administrator ready for that next move? Living in the East Midlands ? Looking for a New Challenge ? Are you wanting Flexible Working from both your home and the office? Are you experienced in Corporate Insolvency .,CVLs, MVLs, Administrations, CVAs and maybe some personal insolvency? Are you looking for an Excellent Salary and Career Pr click apply for full job details
May 18, 2024
Full time
Are you an experienced SeniorInsolvency Case Administrator or an Insolvency Administrator ready for that next move? Living in the East Midlands ? Looking for a New Challenge ? Are you wanting Flexible Working from both your home and the office? Are you experienced in Corporate Insolvency .,CVLs, MVLs, Administrations, CVAs and maybe some personal insolvency? Are you looking for an Excellent Salary and Career Pr click apply for full job details
PART TIME ADMINISTRATOR WORCESTER/HYBRID £23,000 PRO RATA / £12.79 PER HOUR Our client, a not-for-profit organisation are looking for an Administrator to join their fast-paced and rapidly growing team. In this newly created role as an Administrator you will be responsible for providing an effective administration service to support the efficient running of department and delivery of customer first services. This is a part time role, working across 5 days, Monday to Friday i.e. 9.30-2.30 for example, working from Worcester three days a week, with an option two days of home working. BENEFITS Not only does this role offer a competitive salary, but it also offers a range of other benefits, including: a pension scheme, health and well-being plans, discounted products and services, counselling, family-friendly arrangements, tax efficient benefits and generous annual leave. RESPONSIBILITIES As an Administrator, you will be: Coordinating, reporting, maintaining and monitoring effective and efficient administrative systems to support the high quality and consistent complaints resolution, enquiry and customer feedback services Providing general administrative support, record keeping and information preparation Communicating effectively and professionally at all times, maintaining team mailboxes in line with policy and procedure Supporting the senior management team by ensuring accurate and timely information is collected and collated, analysed and interpreted to ensure regulatory and other standards are continuously met or exceeded. Preparing and presenting information clearly and concisely providing responses to complex enquiries, including the handling of sensitive information Coordinating and tracking escalated contact from customers of external stakeholders to ensure timely updates and resolution of the issue whilst ensuring customers and stakeholders are kept informed. Contributing, as appropriate, to special programmes and projects WHAT YOU NEED To be considered for the role of Administrator , you will need: Recent experience of undertaking a similar role including delivering high quality customer services Proven experience in managing administration processes relating to customer complaints and compensation Working knowledge of effective communication at all levels Experience of mailbox/query management and dealing with escalated queries Working knowledge of dealing with commercially sensitive and confidential data Excellent communication and presentation skills Microsoft Office skills NEXT STEPS If you are you an enthusiastic and hardworking individual, and are interested in becoming an Administrator , then apply with you CV today! Our team will review your application to see if it's a match and get in touch to learn more about you. If you aren't contacted within 7 days, please assume your application was not selected. Why wait? Don't miss out. Apply today!
May 18, 2024
Full time
PART TIME ADMINISTRATOR WORCESTER/HYBRID £23,000 PRO RATA / £12.79 PER HOUR Our client, a not-for-profit organisation are looking for an Administrator to join their fast-paced and rapidly growing team. In this newly created role as an Administrator you will be responsible for providing an effective administration service to support the efficient running of department and delivery of customer first services. This is a part time role, working across 5 days, Monday to Friday i.e. 9.30-2.30 for example, working from Worcester three days a week, with an option two days of home working. BENEFITS Not only does this role offer a competitive salary, but it also offers a range of other benefits, including: a pension scheme, health and well-being plans, discounted products and services, counselling, family-friendly arrangements, tax efficient benefits and generous annual leave. RESPONSIBILITIES As an Administrator, you will be: Coordinating, reporting, maintaining and monitoring effective and efficient administrative systems to support the high quality and consistent complaints resolution, enquiry and customer feedback services Providing general administrative support, record keeping and information preparation Communicating effectively and professionally at all times, maintaining team mailboxes in line with policy and procedure Supporting the senior management team by ensuring accurate and timely information is collected and collated, analysed and interpreted to ensure regulatory and other standards are continuously met or exceeded. Preparing and presenting information clearly and concisely providing responses to complex enquiries, including the handling of sensitive information Coordinating and tracking escalated contact from customers of external stakeholders to ensure timely updates and resolution of the issue whilst ensuring customers and stakeholders are kept informed. Contributing, as appropriate, to special programmes and projects WHAT YOU NEED To be considered for the role of Administrator , you will need: Recent experience of undertaking a similar role including delivering high quality customer services Proven experience in managing administration processes relating to customer complaints and compensation Working knowledge of effective communication at all levels Experience of mailbox/query management and dealing with escalated queries Working knowledge of dealing with commercially sensitive and confidential data Excellent communication and presentation skills Microsoft Office skills NEXT STEPS If you are you an enthusiastic and hardworking individual, and are interested in becoming an Administrator , then apply with you CV today! Our team will review your application to see if it's a match and get in touch to learn more about you. If you aren't contacted within 7 days, please assume your application was not selected. Why wait? Don't miss out. Apply today!
Senior Product Manager, Deliveroo for Work Senior Product Manager, Deliveroo for Work The Deliveroo for Work Team is unique at Deliveroo in that we are essentially a start up within the wider org. Deliveroo for Work (DFW) is on a mission to deliver amazing food experiences at the workplace, by offering an allowance-based food solution for all work occasions. We have a growing number of prestigious companies who choose Deliveroo for Work for their employees across the UK, Ireland, France, Belgium, Italy, UAE, Hong Kong and Singapore. Nonetheless, the growth opportunity remains huge, with 2024 a pivotal year for the business. We work across multiple tech, product, and business teams to build comprehensive tool sets for our customers. Deliveroo for Work is currently operating in the UK, Ireland, France, Belgium, Italy, UAE, Hong Kong and Singapore. Our mission is to partner with top corporate brands around the world to bring them the simplest way to appreciate their employees, through their favourite restaurants. Leveraging the existing Deliveroo app, our clients can provide hassle-free team lunches and late night meals for their employees, which they site as one of their favourite benefits. DfW combines the best of our consumer app with corporate facing admin tools to manage their employee meal benefits. Deliveroo for Work is a fast paced group with an entrepreneurial mindset. We encourage our team members to take ownership of their projects, be proactive, take risks, and think creatively. We work across multiple tech, product, and business teams to build comprehensive tool sets for our customers. What you'll be doing Work closely with product stakeholders to continue to refine the 2024/25 vision and strategy, and further define 2024 roadmap priorities. Lead the end-to-end product development lifecycle for 2025 and beyond, from ideation to launch, ensuring delivery of high-quality products that meet user needs and business objectives. Conduct market research and analysis to identify new opportunities and stay ahead of industry trends. Collaborate with cross-functional teams, including engineering, design, and marketing, to drive product development and ensure timely delivery. Define and prioritise product features based on business priorities and user feedback. Develop and maintain a deep understanding of our users, market, and competition. Analyse product performance through data-driven insights and iterate on features to enhance user experience. Requirements Proven experience as a Product Manager or similar role, preferably in a startup environment. Experience of developing and building customer-focussed products, from concept to launch in an agile environment, prioritising roadmaps and working with a cross-functional team of engineers, data scientists, researchers and designers. Customer-obsessed, able to understand them emotionally and through data. An effective communicator who can inspire and rally a team around a problem and build trust with a range of stakeholders Able to build hypotheses from first principles, critically assessing information rather than accepting received wisdom. Ability to thrive in a fast-paced, dynamic startup environment. Experience of running A/B and multivariate tests, using data to drive decision-making Curious to understand the B2B2C space that we sit in, different from our Deliveroo consumers. Preferred, but not required Experience with B2B SAAS platform product management Experience of multi-platform development (iOS, Android, web) Experience working with SQL, building simple Excel models, working with and building new dashboards is highly desirable. Why Deliveroo? Why Deliveroo? When you first think about Deliveroo, you probably think of getting great food to your house in less than half an hour. Awesome right? But behind the scenes is the real story. This story is one of high growth, huge challenges and an enormous opportunity ahead of us. We want to be the definitive food company - the app you go to any time you have a hunger pang. We are transforming the way people think about food. We're a technology driven company at the forefront of the most rapidly expanding industry in the world, so come and join us for the ride. Benefits and Diversity At Deliveroo we know that people are the heart of the business and we prioritise their welfare. We offer a wide range of competitive benefits in areas including health, family, finance, community, convenience, growth, time away and relocation. We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest growing startups in an incredibly exciting space. Please click here to view our candidate privacy policy. Would you require a visa for employment for where this job is based? Our monetary compensation includes a base salary and a 10% bonus. Kindly indicate your salary expectations within. What is your notice period? Voluntary Demographic Survey (UK) These questions are voluntary, and help us understand more about our candidates. One of our core values at Deliveroo is We celebrate difference , and we are always working to make sure our hiring processes are equitable and inclusive. By answering the questions below, you'll help us do that. Your responses are confidential, will not be tied to your application, and has no bearing on your candidacy. We only use aggregated demographic data to measure the performance of recruiting efforts. How would you describe your gender identity? (Select one) Female Male Non-binary / non-conforming Prefer to self-describe I don't wish to answer What is your sexual orientation? (Select one) Heterosexual / Straight Gay / Lesbian Bisexual Prefer to self-describe I don't wish to answer Would you say you have a disability? (Select one) Yes, I have a disability No, I do not have a disability I don't wish to answer How would your describe your ethnicity? (Select one) Asian: Bangladeshi Asian: Chinese Asian: Indian Asian: Pakistani Asian: Other Black: African Black: Caribbean Black: Other Mixed ethnic groups White: British White: Irish White: Other Any other ethnic group I don't wish to answer Would you describe yourself as neurodivergent? (Select one) Yes No I don't wish to answer What was the occupation of your main household earner when you were aged 14? (Select one) Modern professional & traditional professional occupations such as: teacher, nurse, physiotherapist, social worker, musician, police officer (sergeant or above), software designer, accountant, solicitor, medical practitioner, scientist, civil / mechanical Senior, middle or junior managers or administrators such as: finance manager, chief executive, large business owner, office manager, retail manager, bank manager, restaurant manager, warehouse manager. Clerical and intermediate occupations such as: secretary, personal assistant, call centre agent, clerical worker, nursery nurse. Technical and craft occupations such as: motor mechanic, plumber, printer, electrician, gardener, train driver. Routine, semi-routine manual and service occupations such as: postal worker, machine operative, security guard, caretaker, farm worker, catering assistant, sales assistant, HGV driver, cleaner, porter, packer, labourer, waiter/waitress, bar staff. Long-term unemployed (claimed Jobseeker's Allowance or earlier unemployment benefit for more than a year). Small business owners who employed less than 25 people such as: corner shop owners, small plumbing companies, retail shop owner, single restaurant or cafe owner, taxi owner, garage owner. Other such as: retired, this question does not apply to me, I don't know. I don't wish to answer
May 18, 2024
Full time
Senior Product Manager, Deliveroo for Work Senior Product Manager, Deliveroo for Work The Deliveroo for Work Team is unique at Deliveroo in that we are essentially a start up within the wider org. Deliveroo for Work (DFW) is on a mission to deliver amazing food experiences at the workplace, by offering an allowance-based food solution for all work occasions. We have a growing number of prestigious companies who choose Deliveroo for Work for their employees across the UK, Ireland, France, Belgium, Italy, UAE, Hong Kong and Singapore. Nonetheless, the growth opportunity remains huge, with 2024 a pivotal year for the business. We work across multiple tech, product, and business teams to build comprehensive tool sets for our customers. Deliveroo for Work is currently operating in the UK, Ireland, France, Belgium, Italy, UAE, Hong Kong and Singapore. Our mission is to partner with top corporate brands around the world to bring them the simplest way to appreciate their employees, through their favourite restaurants. Leveraging the existing Deliveroo app, our clients can provide hassle-free team lunches and late night meals for their employees, which they site as one of their favourite benefits. DfW combines the best of our consumer app with corporate facing admin tools to manage their employee meal benefits. Deliveroo for Work is a fast paced group with an entrepreneurial mindset. We encourage our team members to take ownership of their projects, be proactive, take risks, and think creatively. We work across multiple tech, product, and business teams to build comprehensive tool sets for our customers. What you'll be doing Work closely with product stakeholders to continue to refine the 2024/25 vision and strategy, and further define 2024 roadmap priorities. Lead the end-to-end product development lifecycle for 2025 and beyond, from ideation to launch, ensuring delivery of high-quality products that meet user needs and business objectives. Conduct market research and analysis to identify new opportunities and stay ahead of industry trends. Collaborate with cross-functional teams, including engineering, design, and marketing, to drive product development and ensure timely delivery. Define and prioritise product features based on business priorities and user feedback. Develop and maintain a deep understanding of our users, market, and competition. Analyse product performance through data-driven insights and iterate on features to enhance user experience. Requirements Proven experience as a Product Manager or similar role, preferably in a startup environment. Experience of developing and building customer-focussed products, from concept to launch in an agile environment, prioritising roadmaps and working with a cross-functional team of engineers, data scientists, researchers and designers. Customer-obsessed, able to understand them emotionally and through data. An effective communicator who can inspire and rally a team around a problem and build trust with a range of stakeholders Able to build hypotheses from first principles, critically assessing information rather than accepting received wisdom. Ability to thrive in a fast-paced, dynamic startup environment. Experience of running A/B and multivariate tests, using data to drive decision-making Curious to understand the B2B2C space that we sit in, different from our Deliveroo consumers. Preferred, but not required Experience with B2B SAAS platform product management Experience of multi-platform development (iOS, Android, web) Experience working with SQL, building simple Excel models, working with and building new dashboards is highly desirable. Why Deliveroo? Why Deliveroo? When you first think about Deliveroo, you probably think of getting great food to your house in less than half an hour. Awesome right? But behind the scenes is the real story. This story is one of high growth, huge challenges and an enormous opportunity ahead of us. We want to be the definitive food company - the app you go to any time you have a hunger pang. We are transforming the way people think about food. We're a technology driven company at the forefront of the most rapidly expanding industry in the world, so come and join us for the ride. Benefits and Diversity At Deliveroo we know that people are the heart of the business and we prioritise their welfare. We offer a wide range of competitive benefits in areas including health, family, finance, community, convenience, growth, time away and relocation. We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest growing startups in an incredibly exciting space. Please click here to view our candidate privacy policy. Would you require a visa for employment for where this job is based? Our monetary compensation includes a base salary and a 10% bonus. Kindly indicate your salary expectations within. What is your notice period? Voluntary Demographic Survey (UK) These questions are voluntary, and help us understand more about our candidates. One of our core values at Deliveroo is We celebrate difference , and we are always working to make sure our hiring processes are equitable and inclusive. By answering the questions below, you'll help us do that. Your responses are confidential, will not be tied to your application, and has no bearing on your candidacy. We only use aggregated demographic data to measure the performance of recruiting efforts. How would you describe your gender identity? (Select one) Female Male Non-binary / non-conforming Prefer to self-describe I don't wish to answer What is your sexual orientation? (Select one) Heterosexual / Straight Gay / Lesbian Bisexual Prefer to self-describe I don't wish to answer Would you say you have a disability? (Select one) Yes, I have a disability No, I do not have a disability I don't wish to answer How would your describe your ethnicity? (Select one) Asian: Bangladeshi Asian: Chinese Asian: Indian Asian: Pakistani Asian: Other Black: African Black: Caribbean Black: Other Mixed ethnic groups White: British White: Irish White: Other Any other ethnic group I don't wish to answer Would you describe yourself as neurodivergent? (Select one) Yes No I don't wish to answer What was the occupation of your main household earner when you were aged 14? (Select one) Modern professional & traditional professional occupations such as: teacher, nurse, physiotherapist, social worker, musician, police officer (sergeant or above), software designer, accountant, solicitor, medical practitioner, scientist, civil / mechanical Senior, middle or junior managers or administrators such as: finance manager, chief executive, large business owner, office manager, retail manager, bank manager, restaurant manager, warehouse manager. Clerical and intermediate occupations such as: secretary, personal assistant, call centre agent, clerical worker, nursery nurse. Technical and craft occupations such as: motor mechanic, plumber, printer, electrician, gardener, train driver. Routine, semi-routine manual and service occupations such as: postal worker, machine operative, security guard, caretaker, farm worker, catering assistant, sales assistant, HGV driver, cleaner, porter, packer, labourer, waiter/waitress, bar staff. Long-term unemployed (claimed Jobseeker's Allowance or earlier unemployment benefit for more than a year). Small business owners who employed less than 25 people such as: corner shop owners, small plumbing companies, retail shop owner, single restaurant or cafe owner, taxi owner, garage owner. Other such as: retired, this question does not apply to me, I don't know. I don't wish to answer
Yolk Recruitment Public Sector and Not-for-Profit is proud to be working with an organisation that provides digital services across the health care sector. The Opportunity: This Organisation is looking to appoint a Head of Recruitment and Resourcing for a 12 month fixed-term contract covering maternity leave, offering hybrid working. This is a senior strategic role, with 3 direct reports and you will lead on the attraction and recruitment of talent. Main Duties: You will have overall responsibility for substantive and temporary resourcing for all staff groups to ensure we have the workforce needed to deliver excellent services and meet the organisation's objectives. You will lead a team looking after all the Recruitment and work closely with a range of senior stakeholders, both internally and externally, to ensure employees receive an efficient and effective employment experience. You will support the Head of People & OD and the Senior P&OD Business Partner in delivering a modern, people focused function that is responsive whilst ensuring that legal and statutory requirements are met and that resources are used effectively. You will support plans to align resourcing capacity to strategic objectives, implementing best people practice, and ensuring that the organisation is able to attract, retain and develop high performing staff that share their values and strategic direction. Key Responsibilities: Lead the Recruitment Team to enable the organisation to have the right people at the right time in the right place at the right cost. Work with recruiting managers within the Directorates and programmes, to ensure they are attracting the best talent through various recruiting methods, using new and innovative ideas. Ensure effective performance measures are in place and the performance of the team is consistently of a high standard. Identify and promptly addresses risks / deviations / slippage from agreed plans. Including regular reporting of KPIs to ensure compliance. Develop and lead resourcing strategy and implement, with an aim to reducing the reliance on contractors in line with longer term goals and objectives. Ensure appropriate use of recruitment systems to ensure that the organisation utilises it's workforce resources to its maximum capabilities. Continually benchmark the recruitment methods and service provision and explore all models of service delivery. Advise on highly complex and sensitive issues around talent attraction and recruitment to a range of audiences. Management: Work closely with direct reports (2 Recruitment Officers and a Recruitment Administrator) to co-ordinate the workload for all the Recruitment & Teams re-prioritising plans to respond to external factors and priorities. Provide effective leadership and management, clear objectives, support and development to your direct reports. Complete and implement appraisals and performance development plans. Work with the Head of People & OD and Senior Business Partner to identify and deliver cost and efficiency improvements, service developments and income generation opportunities. Role Requirements: Chartered CIPD or working towards is desirable, but not essential. Demonstrable experience reporting on Data Analytics, using Excel, SharePoint and Dashboards Experience of advising managers on resourcing issues up to Executive Director level and the development of policies and procedures. Significant experience of working with a range of computer systems supporting employment services. Proven experience in managing a team and changing practices to improve customer experience. Experience of legislation and policy in regard to the use of temporary workers, Bank and Agency Benefits: 28 days annual leave + public holidays Great work life balance with flexible working and hybrid working (min 1 day a week onsite) Professional development & career opportunities Attractive pension (c 20% employer) Employee Assistance Programme and confidential counselling service Cycle to work scheme. If you think this one's for you: Please contact Hannah Welfoot at Yolk Recruitment: (phone number removed) Yolk Public Sector & Not-for-Profit team works with organisations across the UK to fulfil their recruitment needs and to achieve their D&I objectives. We recruit temporary, contract and permanent hires for 1 off specialist needs or for volume campaigns. We support our applicants to navigate the public sector recruitment processes and secure their dream jobs. Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work.
May 18, 2024
Contractor
Yolk Recruitment Public Sector and Not-for-Profit is proud to be working with an organisation that provides digital services across the health care sector. The Opportunity: This Organisation is looking to appoint a Head of Recruitment and Resourcing for a 12 month fixed-term contract covering maternity leave, offering hybrid working. This is a senior strategic role, with 3 direct reports and you will lead on the attraction and recruitment of talent. Main Duties: You will have overall responsibility for substantive and temporary resourcing for all staff groups to ensure we have the workforce needed to deliver excellent services and meet the organisation's objectives. You will lead a team looking after all the Recruitment and work closely with a range of senior stakeholders, both internally and externally, to ensure employees receive an efficient and effective employment experience. You will support the Head of People & OD and the Senior P&OD Business Partner in delivering a modern, people focused function that is responsive whilst ensuring that legal and statutory requirements are met and that resources are used effectively. You will support plans to align resourcing capacity to strategic objectives, implementing best people practice, and ensuring that the organisation is able to attract, retain and develop high performing staff that share their values and strategic direction. Key Responsibilities: Lead the Recruitment Team to enable the organisation to have the right people at the right time in the right place at the right cost. Work with recruiting managers within the Directorates and programmes, to ensure they are attracting the best talent through various recruiting methods, using new and innovative ideas. Ensure effective performance measures are in place and the performance of the team is consistently of a high standard. Identify and promptly addresses risks / deviations / slippage from agreed plans. Including regular reporting of KPIs to ensure compliance. Develop and lead resourcing strategy and implement, with an aim to reducing the reliance on contractors in line with longer term goals and objectives. Ensure appropriate use of recruitment systems to ensure that the organisation utilises it's workforce resources to its maximum capabilities. Continually benchmark the recruitment methods and service provision and explore all models of service delivery. Advise on highly complex and sensitive issues around talent attraction and recruitment to a range of audiences. Management: Work closely with direct reports (2 Recruitment Officers and a Recruitment Administrator) to co-ordinate the workload for all the Recruitment & Teams re-prioritising plans to respond to external factors and priorities. Provide effective leadership and management, clear objectives, support and development to your direct reports. Complete and implement appraisals and performance development plans. Work with the Head of People & OD and Senior Business Partner to identify and deliver cost and efficiency improvements, service developments and income generation opportunities. Role Requirements: Chartered CIPD or working towards is desirable, but not essential. Demonstrable experience reporting on Data Analytics, using Excel, SharePoint and Dashboards Experience of advising managers on resourcing issues up to Executive Director level and the development of policies and procedures. Significant experience of working with a range of computer systems supporting employment services. Proven experience in managing a team and changing practices to improve customer experience. Experience of legislation and policy in regard to the use of temporary workers, Bank and Agency Benefits: 28 days annual leave + public holidays Great work life balance with flexible working and hybrid working (min 1 day a week onsite) Professional development & career opportunities Attractive pension (c 20% employer) Employee Assistance Programme and confidential counselling service Cycle to work scheme. If you think this one's for you: Please contact Hannah Welfoot at Yolk Recruitment: (phone number removed) Yolk Public Sector & Not-for-Profit team works with organisations across the UK to fulfil their recruitment needs and to achieve their D&I objectives. We recruit temporary, contract and permanent hires for 1 off specialist needs or for volume campaigns. We support our applicants to navigate the public sector recruitment processes and secure their dream jobs. Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work.
We're growing and want you to be a part of our journey. We are seeking a Senior Pensions Project Administrator to support our pension scheme administration service. This role is specifically intended to support the operational teams in delivering scheme projects alongside business-as-usual operations. You will be supporting the operational teams in the delivery of technical administration projects but will not have any direct client operational/portfolio responsibilities. This role is designed to help us quickly adapt and deliver administration projects without the need to divert resources from existing day-to-day operations. With the support of administrators and team leaders you will be required to simultaneously deliver a number of different technical projects for clients. Organisational skills and the ability to prioritise competing demands are therefore essential. Whilst some knowledge of project management tools is advantageous it is not essential for this role. Previous experience of working on and delivering technical administration projects is our primary requirement. The types of projects you will be asked to work on will include: GMP reconciliation projects; GMP equalisation projects; benefit analysis and rectification work; new scheme implementations; individual technical or high priority cases; scheme events; support and cover for the operational teams when necessary. The work is extremely varied, and you will be supported by an experienced and knowledgeable team. You will be expected to adapt quickly and to spend your time working on a mix of projects prioritised by their commercial and operational importance. Reporting to the project team leader you will be expected to work independently. Whilst the role does not have any direct management responsibilities you will be expected to work alongside the operational teams and manage any resources allocated to you for the delivery of your projects. This could include systems analysts, administrators or third-party suppliers. We are firstly looking for a technical administration specialist rather than someone from a project or client management background. You will be working on a range of projects that will require strong technical skills and a good understanding of pension legislation. You will be expected to deliver projects rather than manage resources and we are therefore looking for someone with experience of delivering administration projects rather than managing projects. Ideally you will have experience in working in a similar role or will have a strong technical background in pensions administration and are looking for a pensions project based role and a new challenge. This role can be based in one of our city centre offices in Croydon, Manchester, Reading, Birmingham, Belfast, Leeds or Glasgow with a hybrid workstyle. Role and Responsibilities Prioritising project and scheme work to ensure delivery in accordance with client Service Level Agreements. Processing scheme events and projects within targets ensuring it complies with internal standards and scheme and legislative rules. Peer reviewing and checking member and scheme events processed by less experienced Administrators to ensure they comply with the scheme rules and legislation. Producing letters, emails and reports based on set templates as well as producing bespoke letters, emails and reports where required. Maintain a culture which reflects Isio's values and puts the member at the heart of all activities. Attendance of Trustee or client meetings. Attending internal and external meetings to provide support and guidance on scheme event and project related administration issues. Keeping up to date with technical and scheme changes. Supporting and covering the operational teams where necessary. Identifying and recording non-core fee events. Liaising with contacts to maintain and build strong client relationships. Key Skills & Experience required: Demonstrable experience of delivering administration services to Defined Benefit pension schemes. Strong technical pensions and legislative knowledge and understanding. Experience of working in a third-party administration environment. Strong MS office skills. Demonstrated Commitment to our Core Purpose Power in Partnership : We work in partnership with our clients & each other - building open and trusted relationships. Working together allows us to deliver the best for our clients. Future Focus: We want to push our industry forward by solving problems in better ways that benefit both our clients & society. Strength in Difference : We work with diverse perspectives to find better solutions. Working with differences makes us stronger. People First: We recognise that pensions is a people business. People are the source of Isio's expertise and it is people's lives that we affect through our advice. What we offer you Isio is a people business, and we're committed to helping our great colleagues gain awide variety of experience, significant development opportunities and progression through the business. The variety of work that'll be available to you will enable you to do this. On top, we also offer: Acompetitive remuneration package, including a bonus scheme. A defined contributionpension scheme. Life insurance. Healthcare benefits. Income protection benefits. 25 days annual leave(plus bank holidays) as standard with the option to purchase additional days of holiday. As well as two additional 'Company' days - a celebration day for your birthday and an extra day over Christmas. Corporate Social Responsibility(CSR)allowance Flexible workingopportunities. Aflexible benefitspackage. Internal development programmes including (technical and non-technical) training support and mentor programmes. Where required study support including study days, materials and exam entry support. Isio Group is an equal opportunities employer and we welcome applications from all suitably qualified candidates.
May 18, 2024
Full time
We're growing and want you to be a part of our journey. We are seeking a Senior Pensions Project Administrator to support our pension scheme administration service. This role is specifically intended to support the operational teams in delivering scheme projects alongside business-as-usual operations. You will be supporting the operational teams in the delivery of technical administration projects but will not have any direct client operational/portfolio responsibilities. This role is designed to help us quickly adapt and deliver administration projects without the need to divert resources from existing day-to-day operations. With the support of administrators and team leaders you will be required to simultaneously deliver a number of different technical projects for clients. Organisational skills and the ability to prioritise competing demands are therefore essential. Whilst some knowledge of project management tools is advantageous it is not essential for this role. Previous experience of working on and delivering technical administration projects is our primary requirement. The types of projects you will be asked to work on will include: GMP reconciliation projects; GMP equalisation projects; benefit analysis and rectification work; new scheme implementations; individual technical or high priority cases; scheme events; support and cover for the operational teams when necessary. The work is extremely varied, and you will be supported by an experienced and knowledgeable team. You will be expected to adapt quickly and to spend your time working on a mix of projects prioritised by their commercial and operational importance. Reporting to the project team leader you will be expected to work independently. Whilst the role does not have any direct management responsibilities you will be expected to work alongside the operational teams and manage any resources allocated to you for the delivery of your projects. This could include systems analysts, administrators or third-party suppliers. We are firstly looking for a technical administration specialist rather than someone from a project or client management background. You will be working on a range of projects that will require strong technical skills and a good understanding of pension legislation. You will be expected to deliver projects rather than manage resources and we are therefore looking for someone with experience of delivering administration projects rather than managing projects. Ideally you will have experience in working in a similar role or will have a strong technical background in pensions administration and are looking for a pensions project based role and a new challenge. This role can be based in one of our city centre offices in Croydon, Manchester, Reading, Birmingham, Belfast, Leeds or Glasgow with a hybrid workstyle. Role and Responsibilities Prioritising project and scheme work to ensure delivery in accordance with client Service Level Agreements. Processing scheme events and projects within targets ensuring it complies with internal standards and scheme and legislative rules. Peer reviewing and checking member and scheme events processed by less experienced Administrators to ensure they comply with the scheme rules and legislation. Producing letters, emails and reports based on set templates as well as producing bespoke letters, emails and reports where required. Maintain a culture which reflects Isio's values and puts the member at the heart of all activities. Attendance of Trustee or client meetings. Attending internal and external meetings to provide support and guidance on scheme event and project related administration issues. Keeping up to date with technical and scheme changes. Supporting and covering the operational teams where necessary. Identifying and recording non-core fee events. Liaising with contacts to maintain and build strong client relationships. Key Skills & Experience required: Demonstrable experience of delivering administration services to Defined Benefit pension schemes. Strong technical pensions and legislative knowledge and understanding. Experience of working in a third-party administration environment. Strong MS office skills. Demonstrated Commitment to our Core Purpose Power in Partnership : We work in partnership with our clients & each other - building open and trusted relationships. Working together allows us to deliver the best for our clients. Future Focus: We want to push our industry forward by solving problems in better ways that benefit both our clients & society. Strength in Difference : We work with diverse perspectives to find better solutions. Working with differences makes us stronger. People First: We recognise that pensions is a people business. People are the source of Isio's expertise and it is people's lives that we affect through our advice. What we offer you Isio is a people business, and we're committed to helping our great colleagues gain awide variety of experience, significant development opportunities and progression through the business. The variety of work that'll be available to you will enable you to do this. On top, we also offer: Acompetitive remuneration package, including a bonus scheme. A defined contributionpension scheme. Life insurance. Healthcare benefits. Income protection benefits. 25 days annual leave(plus bank holidays) as standard with the option to purchase additional days of holiday. As well as two additional 'Company' days - a celebration day for your birthday and an extra day over Christmas. Corporate Social Responsibility(CSR)allowance Flexible workingopportunities. Aflexible benefitspackage. Internal development programmes including (technical and non-technical) training support and mentor programmes. Where required study support including study days, materials and exam entry support. Isio Group is an equal opportunities employer and we welcome applications from all suitably qualified candidates.
Job Title: Group Recruitment Co-ordinator Location: Wisbech Salary: Competitive Job type: Full time, Permanent Monday to Friday 09:30 - 14:30 About us: Knowles Logistics is trusted by some of the biggest and best-known businesses in the country to offer a broad range of warehousing and distribution services. Our focus today is epitomised by a drive to deliver the most efficient, high-quality logistics solutions to our customers, with long-term benefits for both parties. We aim to carry out our operations sustainably, and that's not just by minimising our environmental impacts but also by examining efficiencies across the business and fully embracing development opportunities. The Role: Enjoy working in a fast-paced environment with high energy levels and a positive assertive style to build rapport and assist in developing a culture of innovation and excellence. You will manage the recruitment process, leading the complete hiring cycle, from vacancy creation to candidate on boarding. COLLEAGUE ON-BOARDING AND OFF-BOARDING Ensure that all recruitment processes are followed and that 'new starters' paperwork is complete and accurate. Creating New Employee records on the HR Portal. Ensuring employment contracts are signed and returned for our records. Ensure that the leavers' processes are followed and 'Leavers' paperwork is complete and accurate. Update all systems and providers with leaver's notifications. Setting up E-Learning tasks for new employees. To support with Inductions for new starters. Must Have skills / experience Strong and methodical organisation skills with good attention to detail in maintaining accurate and detailed records with coherent audit trails Strong communication skills with ability to relate to people at all levels Tactful and approachable Confident working on their own and as part of a team Lead by example to motivate, inspire and encourage teamwork within the workplace by displaying the correct behaviours towards all members of the Knowles Logistics teams. A Keen interest in recruitment and a clear understanding of Recruitment Processes Proficient in Microsoft Office; quick to learn and adapt to new software. A good knowledge of eligibility right to work legislation Proven experience in any industry Key Accountabilities Flexible working style with the ability to work under pressure and meet deadlines Maintain accurate and complete colleague records within the HR systems; to enter data records, which are consistently and accurately maintained Provide general administration support to the HR Department as required including filing, scanning, photocopying, emails and minute taking for meetings. Prepare Contracts and Offer letters/changes in T&C's Letters. Ensure confidentiality and security of all sensitive HR information and recruitment-related information and a clear understanding of GDPR Stay informed on industry trends and market conditions Working with recruitment agencies when required Prepare monthly KPI's What We Offer / Benefits: We have training and development. Free uniform & PPE provided. Auto enrolment into pension. Statutory holiday entitlement. Salary - depending on experience and discussed at interview. Please note: When applying for this role, please specify the position you're applying for. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; Human Resources, HR Assistant, Human Resources Administrator, HR Administrator, Human Resources Assistant, Human Resources, HR Admin, HR team Admin, Admin, Talent Development Administrator, Junior HR Advisor, Administrative Support, Office Administrator, Recruitment Administrator, Administrator, Support, Assistant, Human Resources Executive, Client Services Executive, Sales Support Administrator, Operations Assistant, Operations Executive, Sales Advisor, Client Support Administrator, Marketing Assistant, Sales Executive, Senior Administrator will also be considered for this role.
May 18, 2024
Full time
Job Title: Group Recruitment Co-ordinator Location: Wisbech Salary: Competitive Job type: Full time, Permanent Monday to Friday 09:30 - 14:30 About us: Knowles Logistics is trusted by some of the biggest and best-known businesses in the country to offer a broad range of warehousing and distribution services. Our focus today is epitomised by a drive to deliver the most efficient, high-quality logistics solutions to our customers, with long-term benefits for both parties. We aim to carry out our operations sustainably, and that's not just by minimising our environmental impacts but also by examining efficiencies across the business and fully embracing development opportunities. The Role: Enjoy working in a fast-paced environment with high energy levels and a positive assertive style to build rapport and assist in developing a culture of innovation and excellence. You will manage the recruitment process, leading the complete hiring cycle, from vacancy creation to candidate on boarding. COLLEAGUE ON-BOARDING AND OFF-BOARDING Ensure that all recruitment processes are followed and that 'new starters' paperwork is complete and accurate. Creating New Employee records on the HR Portal. Ensuring employment contracts are signed and returned for our records. Ensure that the leavers' processes are followed and 'Leavers' paperwork is complete and accurate. Update all systems and providers with leaver's notifications. Setting up E-Learning tasks for new employees. To support with Inductions for new starters. Must Have skills / experience Strong and methodical organisation skills with good attention to detail in maintaining accurate and detailed records with coherent audit trails Strong communication skills with ability to relate to people at all levels Tactful and approachable Confident working on their own and as part of a team Lead by example to motivate, inspire and encourage teamwork within the workplace by displaying the correct behaviours towards all members of the Knowles Logistics teams. A Keen interest in recruitment and a clear understanding of Recruitment Processes Proficient in Microsoft Office; quick to learn and adapt to new software. A good knowledge of eligibility right to work legislation Proven experience in any industry Key Accountabilities Flexible working style with the ability to work under pressure and meet deadlines Maintain accurate and complete colleague records within the HR systems; to enter data records, which are consistently and accurately maintained Provide general administration support to the HR Department as required including filing, scanning, photocopying, emails and minute taking for meetings. Prepare Contracts and Offer letters/changes in T&C's Letters. Ensure confidentiality and security of all sensitive HR information and recruitment-related information and a clear understanding of GDPR Stay informed on industry trends and market conditions Working with recruitment agencies when required Prepare monthly KPI's What We Offer / Benefits: We have training and development. Free uniform & PPE provided. Auto enrolment into pension. Statutory holiday entitlement. Salary - depending on experience and discussed at interview. Please note: When applying for this role, please specify the position you're applying for. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; Human Resources, HR Assistant, Human Resources Administrator, HR Administrator, Human Resources Assistant, Human Resources, HR Admin, HR team Admin, Admin, Talent Development Administrator, Junior HR Advisor, Administrative Support, Office Administrator, Recruitment Administrator, Administrator, Support, Assistant, Human Resources Executive, Client Services Executive, Sales Support Administrator, Operations Assistant, Operations Executive, Sales Advisor, Client Support Administrator, Marketing Assistant, Sales Executive, Senior Administrator will also be considered for this role.
Job Title: Group Recruitment Co-ordinator Location: March Salary: Competitive Job type: Full time, Permanent Monday to Friday 09:30 - 14:30 About us: Knowles Logistics is trusted by some of the biggest and best-known businesses in the country to offer a broad range of warehousing and distribution services. Our focus today is epitomised by a drive to deliver the most efficient, high-quality logistics solutions to our customers, with long-term benefits for both parties. We aim to carry out our operations sustainably, and that's not just by minimising our environmental impacts but also by examining efficiencies across the business and fully embracing development opportunities. The Role: Enjoy working in a fast-paced environment with high energy levels and a positive assertive style to build rapport and assist in developing a culture of innovation and excellence. You will manage the recruitment process, leading the complete hiring cycle, from vacancy creation to candidate on boarding. COLLEAGUE ON-BOARDING AND OFF-BOARDING Ensure that all recruitment processes are followed and that 'new starters' paperwork is complete and accurate. Creating New Employee records on the HR Portal. Ensuring employment contracts are signed and returned for our records. Ensure that the leavers' processes are followed and 'Leavers' paperwork is complete and accurate. Update all systems and providers with leaver's notifications. Setting up E-Learning tasks for new employees. To support with Inductions for new starters. Must Have skills / experience Strong and methodical organisation skills with good attention to detail in maintaining accurate and detailed records with coherent audit trails Strong communication skills with ability to relate to people at all levels Tactful and approachable Confident working on their own and as part of a team Lead by example to motivate, inspire and encourage teamwork within the workplace by displaying the correct behaviours towards all members of the Knowles Logistics teams. A Keen interest in recruitment and a clear understanding of Recruitment Processes Proficient in Microsoft Office; quick to learn and adapt to new software. A good knowledge of eligibility right to work legislation Proven experience in any industry Key Accountabilities Flexible working style with the ability to work under pressure and meet deadlines Maintain accurate and complete colleague records within the HR systems; to enter data records, which are consistently and accurately maintained Provide general administration support to the HR Department as required including filing, scanning, photocopying, emails and minute taking for meetings. Prepare Contracts and Offer letters/changes in T&C's Letters. Ensure confidentiality and security of all sensitive HR information and recruitment-related information and a clear understanding of GDPR Stay informed on industry trends and market conditions Working with recruitment agencies when required Prepare monthly KPI's What We Offer / Benefits: We have training and development. Free uniform & PPE provided. Auto enrolment into pension. Statutory holiday entitlement. Salary - depending on experience and discussed at interview. Please note: When applying for this role, please specify the position you're applying for. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; Human Resources, HR Assistant, Human Resources Administrator, HR Administrator, Human Resources Assistant, Human Resources, HR Admin, HR team Admin, Admin, Talent Development Administrator, Junior HR Advisor, Administrative Support, Office Administrator, Recruitment Administrator, Administrator, Support, Assistant, Human Resources Executive, Client Services Executive, Sales Support Administrator, Operations Assistant, Operations Executive, Sales Advisor, Client Support Administrator, Marketing Assistant, Sales Executive, Senior Administrator will also be considered for this role.
May 18, 2024
Full time
Job Title: Group Recruitment Co-ordinator Location: March Salary: Competitive Job type: Full time, Permanent Monday to Friday 09:30 - 14:30 About us: Knowles Logistics is trusted by some of the biggest and best-known businesses in the country to offer a broad range of warehousing and distribution services. Our focus today is epitomised by a drive to deliver the most efficient, high-quality logistics solutions to our customers, with long-term benefits for both parties. We aim to carry out our operations sustainably, and that's not just by minimising our environmental impacts but also by examining efficiencies across the business and fully embracing development opportunities. The Role: Enjoy working in a fast-paced environment with high energy levels and a positive assertive style to build rapport and assist in developing a culture of innovation and excellence. You will manage the recruitment process, leading the complete hiring cycle, from vacancy creation to candidate on boarding. COLLEAGUE ON-BOARDING AND OFF-BOARDING Ensure that all recruitment processes are followed and that 'new starters' paperwork is complete and accurate. Creating New Employee records on the HR Portal. Ensuring employment contracts are signed and returned for our records. Ensure that the leavers' processes are followed and 'Leavers' paperwork is complete and accurate. Update all systems and providers with leaver's notifications. Setting up E-Learning tasks for new employees. To support with Inductions for new starters. Must Have skills / experience Strong and methodical organisation skills with good attention to detail in maintaining accurate and detailed records with coherent audit trails Strong communication skills with ability to relate to people at all levels Tactful and approachable Confident working on their own and as part of a team Lead by example to motivate, inspire and encourage teamwork within the workplace by displaying the correct behaviours towards all members of the Knowles Logistics teams. A Keen interest in recruitment and a clear understanding of Recruitment Processes Proficient in Microsoft Office; quick to learn and adapt to new software. A good knowledge of eligibility right to work legislation Proven experience in any industry Key Accountabilities Flexible working style with the ability to work under pressure and meet deadlines Maintain accurate and complete colleague records within the HR systems; to enter data records, which are consistently and accurately maintained Provide general administration support to the HR Department as required including filing, scanning, photocopying, emails and minute taking for meetings. Prepare Contracts and Offer letters/changes in T&C's Letters. Ensure confidentiality and security of all sensitive HR information and recruitment-related information and a clear understanding of GDPR Stay informed on industry trends and market conditions Working with recruitment agencies when required Prepare monthly KPI's What We Offer / Benefits: We have training and development. Free uniform & PPE provided. Auto enrolment into pension. Statutory holiday entitlement. Salary - depending on experience and discussed at interview. Please note: When applying for this role, please specify the position you're applying for. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; Human Resources, HR Assistant, Human Resources Administrator, HR Administrator, Human Resources Assistant, Human Resources, HR Admin, HR team Admin, Admin, Talent Development Administrator, Junior HR Advisor, Administrative Support, Office Administrator, Recruitment Administrator, Administrator, Support, Assistant, Human Resources Executive, Client Services Executive, Sales Support Administrator, Operations Assistant, Operations Executive, Sales Advisor, Client Support Administrator, Marketing Assistant, Sales Executive, Senior Administrator will also be considered for this role.
One of the larger businesses within a group of wholesalers & distributors who in total turn over £1 billion are looking for a confident, detailed-focused and organised Commercial Product Administrator to join their Head Office team in Newbury.You'll be joining a well-established leading super distributor of electrical products belonging to a global group of companies that employ over 1,800 people throughout the UK.In this role you'll work as an integral part of one of the group's largest and most prestigious divisions. The division in question are a long-established and highly respected business who have been trading for 100 years. They have a fantastic reputation in their sector and are a key supplier to the UK electrical wholesale market. This business contributes to over £180m of the overall group turnover. Role Responsibilities As a Commercial Product Administrator you will: Be instrumental in ensuring the company's catalogue is produced on time and its content is correct. Compile quarterly pricing documents for the company catalogue and aid with the production of fliers, brochures and catalogues. Coordinate and update pricing within the company and manage the product database. Manage new price lists into the company, understand the changes and their impact on the business and be able to communicate to relevant areas of the business. Interpret and analyse information from suppliers ie, information on new products. Liaise between internal stakeholders and external manufacturers about stock and price changes. Rewards As a Commercial Product Administrator, you will receive: A starting salary between £28,000 - £35,000 An annual profit share bonus On-going training and mentoring from an experienced senior team member Membership of the company's excellent pension scheme Requirements You should be an experienced administrator who is: Well-presented and organised Good with numbers Proficient in Excel and VLOOKUP A good communicator at all levels, both written and oral Able to work independently and collaborate effectively within a team Excellent at planning and prioritising with a strong attention to detail Able to work under pressure and to strict deadlines Able to analyse information, report findings and recommend plans of action required Knowledge of PIM systems would be advantageous If you think that you have what it takes, apply today to find out more!
May 18, 2024
Full time
One of the larger businesses within a group of wholesalers & distributors who in total turn over £1 billion are looking for a confident, detailed-focused and organised Commercial Product Administrator to join their Head Office team in Newbury.You'll be joining a well-established leading super distributor of electrical products belonging to a global group of companies that employ over 1,800 people throughout the UK.In this role you'll work as an integral part of one of the group's largest and most prestigious divisions. The division in question are a long-established and highly respected business who have been trading for 100 years. They have a fantastic reputation in their sector and are a key supplier to the UK electrical wholesale market. This business contributes to over £180m of the overall group turnover. Role Responsibilities As a Commercial Product Administrator you will: Be instrumental in ensuring the company's catalogue is produced on time and its content is correct. Compile quarterly pricing documents for the company catalogue and aid with the production of fliers, brochures and catalogues. Coordinate and update pricing within the company and manage the product database. Manage new price lists into the company, understand the changes and their impact on the business and be able to communicate to relevant areas of the business. Interpret and analyse information from suppliers ie, information on new products. Liaise between internal stakeholders and external manufacturers about stock and price changes. Rewards As a Commercial Product Administrator, you will receive: A starting salary between £28,000 - £35,000 An annual profit share bonus On-going training and mentoring from an experienced senior team member Membership of the company's excellent pension scheme Requirements You should be an experienced administrator who is: Well-presented and organised Good with numbers Proficient in Excel and VLOOKUP A good communicator at all levels, both written and oral Able to work independently and collaborate effectively within a team Excellent at planning and prioritising with a strong attention to detail Able to work under pressure and to strict deadlines Able to analyse information, report findings and recommend plans of action required Knowledge of PIM systems would be advantageous If you think that you have what it takes, apply today to find out more!
Role Overview We are excited to offer an opportunity for a dedicated HR Administrator to join our Human Resources Shared Services team based in Peterborough. Working closely with our HR professionals, the successful candidate will contribute to the effectiveness and efficiency of our HR department and providing an outstanding service to our clients. This is a proactive, varied and busy role, providing organisational, administrative and general HR support across all our divisions, representing the HR team, supporting employees and building relationships with managers and teams. This role will be suitable for someone who has previous administrative experience. Previous HR administration experience is preferable but not essential.You must live within 1 hour's commute of the Peterborough office. Key Responsibilities Process and Procedure: Issue employment contracts to new joiners, including contractors and agency worker, ensuring timely completion of the onboarding process. Ensure right to work checks are completed in line with current legislation. Follow referencing process for new starters (including sending requests, chasing their return, updating the system and advising the HR Managers of any issues). Ensure the new joiners occupational health process is followed Process employee change of terms and conditions as well as supporting with the leaver process, ensuring documents are completed and Payroll notified in a timely manner Responding to external reference requests Responding to financial references for employees Supporting with the Loyalty Award, Refer a Friend and Alumni schemes Uploading job vacancies onto our Applicant Tracking System, tracking and updating vacancies where necessary Liaise with HR or managers to ensure fixed term employments and contractor agency worker periods are extended or ended accordingly Ensure that employee records are updated and maintained accurately Reporting Produce ad-hoc and monthly HR reports including sickness and D&I data Reviewing monthly sick returns and informing/liaising with individuals and Managers Reviewing new joiners 3 and 6 months' probation periods, chasing non completion of reviews Reporting on employee holiday status Reporting on status of annual appraisal completion Other Processing invoices using the internal MyPurchasing system Organising and booking team travel Updating HR team organisation charts Develop and maintain active communication both within the team and wider divisions Understand and apply company and team processes and procedure Keep up to date with legislative changes and ensure compliance and best practice is adhered to Key Skills Ability to establish and maintain trust and effective working relationships across all levels of the organisation. Ability to multi-task and use own initiative. Excellent Customer Service skills Excellent administration skills. Good planning and organisational skills. Attention to detail. Good interpersonal/verbal and written communication skills. Sensitivity, discretion and diplomacy. Self motivated. Pro-active / takes ownership of responsibilities Ability to work well under tight deadlines Ability to work well in a team environment and support fellow team members Familiarity with MS Word/Excel/Powerpoint Team Overview You will be working in a fast paced team with a direct client group of circa 6500 employees. The immediate team is made up of a HR Shared Services Manager, HR Coordinator, 2 Senior HR Administrators and 4 HR Administrators. You will also benefit from being part of the wider HR team within the business which will provide a great opportunity to work alongside knowledgeable, collaborative and friendly HR professionals. Find out more about Savills offer Recruitment agencies Savills only pay agency fees where we have a signed agreement in place and that agency has been previously contacted and directed by a member of our recruitment team. We do not pay agency fees when speculative and unsolicited CVs are submitted to Savills or any of our employees other than via our careers website and through our recruitment process. If this is not adhered to, agency fees will not be paid.Submission of any unsolicited CVs or proposals to Savills will be deemed evidence of full and unlimited acceptance of this approach.
May 17, 2024
Full time
Role Overview We are excited to offer an opportunity for a dedicated HR Administrator to join our Human Resources Shared Services team based in Peterborough. Working closely with our HR professionals, the successful candidate will contribute to the effectiveness and efficiency of our HR department and providing an outstanding service to our clients. This is a proactive, varied and busy role, providing organisational, administrative and general HR support across all our divisions, representing the HR team, supporting employees and building relationships with managers and teams. This role will be suitable for someone who has previous administrative experience. Previous HR administration experience is preferable but not essential.You must live within 1 hour's commute of the Peterborough office. Key Responsibilities Process and Procedure: Issue employment contracts to new joiners, including contractors and agency worker, ensuring timely completion of the onboarding process. Ensure right to work checks are completed in line with current legislation. Follow referencing process for new starters (including sending requests, chasing their return, updating the system and advising the HR Managers of any issues). Ensure the new joiners occupational health process is followed Process employee change of terms and conditions as well as supporting with the leaver process, ensuring documents are completed and Payroll notified in a timely manner Responding to external reference requests Responding to financial references for employees Supporting with the Loyalty Award, Refer a Friend and Alumni schemes Uploading job vacancies onto our Applicant Tracking System, tracking and updating vacancies where necessary Liaise with HR or managers to ensure fixed term employments and contractor agency worker periods are extended or ended accordingly Ensure that employee records are updated and maintained accurately Reporting Produce ad-hoc and monthly HR reports including sickness and D&I data Reviewing monthly sick returns and informing/liaising with individuals and Managers Reviewing new joiners 3 and 6 months' probation periods, chasing non completion of reviews Reporting on employee holiday status Reporting on status of annual appraisal completion Other Processing invoices using the internal MyPurchasing system Organising and booking team travel Updating HR team organisation charts Develop and maintain active communication both within the team and wider divisions Understand and apply company and team processes and procedure Keep up to date with legislative changes and ensure compliance and best practice is adhered to Key Skills Ability to establish and maintain trust and effective working relationships across all levels of the organisation. Ability to multi-task and use own initiative. Excellent Customer Service skills Excellent administration skills. Good planning and organisational skills. Attention to detail. Good interpersonal/verbal and written communication skills. Sensitivity, discretion and diplomacy. Self motivated. Pro-active / takes ownership of responsibilities Ability to work well under tight deadlines Ability to work well in a team environment and support fellow team members Familiarity with MS Word/Excel/Powerpoint Team Overview You will be working in a fast paced team with a direct client group of circa 6500 employees. The immediate team is made up of a HR Shared Services Manager, HR Coordinator, 2 Senior HR Administrators and 4 HR Administrators. You will also benefit from being part of the wider HR team within the business which will provide a great opportunity to work alongside knowledgeable, collaborative and friendly HR professionals. Find out more about Savills offer Recruitment agencies Savills only pay agency fees where we have a signed agreement in place and that agency has been previously contacted and directed by a member of our recruitment team. We do not pay agency fees when speculative and unsolicited CVs are submitted to Savills or any of our employees other than via our careers website and through our recruitment process. If this is not adhered to, agency fees will not be paid.Submission of any unsolicited CVs or proposals to Savills will be deemed evidence of full and unlimited acceptance of this approach.
Account Director William Martin Location: Remote with travel to meet with colleagues and clients (including regular meetings in London) Salary: £45,000 per annum with Bonus and Car Allowance Job Type: Full time / Permanent Job Description About Us William Martin, part of the wider Marlowe SRC division, are at the forefront of revolutionising health and safety compliance solutions. With a mission to foster compliance, resilience, and success, we take pride in being the go-to partner for businesses navigating the complexities of regulatory landscapes. Our dedicated team of professionals merges deep industry knowledge with cutting-edge tools, ensuring that our clients receive tailored support to meet and exceed compliance standards. Join us in crafting a future where compliance is more than just a necessity; it's the bedrock of sustainable and flourishing businesses. William Martin Compliance is not just your safety partner but also your pathway to success. About the role The purpose of the job is to be responsible for the delivery of consultancy services to assigned key clients with the support of Technical Account Managers. You will be responsible for overseeing the service deliverables and the technical service specific aspects of individual contracts. Our new Account Director will be a qualified health and safety / fire safety consultant or will possess a sufficient level of relevant technical knowledge and experience and will be responsible for managing our larger property management clients. The Account Director will liaise directly with the clients' Health and Safety team, Facilities Managers and with William Martin Compliance Service Director(s), Team Managers, Technical Managers, Consultants and the Helpdesk team. The role will involve a mixture of business administration, including ensuring services are delivered to the Company's profit targets, drafting up fee proposals, reviewing fees, upselling opportunities and debt management etc., and in accordance with agreed Client Protocols. The Account Director will be at the forefront of our delivery of a high level, responsive quality service to clients and as such, excellent communication skills and a 'can-do' attitude are key. Mental agility and a pro-active approach to problem solving are essential - planning ahead to foresee potential issues and taking personal responsibility for completing tasks. The role is home-based with travel to meet with colleagues and clients (including regular meetings in London). Key Duties: Deal with enquiries from clients and direct client communications. Keep the Client Management Director fully briefed of client specific developments / issues which may arise. Attend client meetings / briefings with the Technical Account Managers or independently, as appropriate. Be proactive and use initiative to develop client accounts through offering additional services to grow the value of accounts year on year. Ensure clients are informed of any high risk / P1 issues arising in accordance with specific client protocols (note that this may be the direct responsibility of the Technical Account Manager). Oversee the QA procedure (in consultation with the Quality, Accreditations and SHE Manager) in terms of ensuring reports are being produced in accordance with SLAs, Client Protocols, WMC standards, as well as legislative requirements and industry standards. Ensure feedback to Consultants via Team Managers / Technical Managers is constructive, balanced and appropriate. Implement and track quality objectives / KPIs. Oversee the adherence to SLAs and co-ordinate with the scheduling team re consultants' visits to ensure SLAs are being met. Oversee the issuing of guidance via client protocols on common issues, new legislation and guidance and client requirements. Assist in the briefing of the Consultant teams on client-specific issues at Consultant meetings. Overseeing the technical responses to H&S / Fire etc. enquiries and meetings around this, any enforcement action, updates to templates, etc. and discussion with clients ahead of such changes. Be fully acquainted with the Meridian risk management system, Report Writer software and the client specific modifications to these systems. Co-ordinate with the Meridian software team to resolve Report Writer issues. Work with the Development Team as appropriate to enhance Meridian or Applications for the client (in strict accordance with WMC new software development protocols). Liaise with the Service Director(s) to ensure consistency across the service disciplines. Oversee the process, together with the Technical Account Managers and Team Managers / Technical Managers, of ensuring Consultants, and particularly new starters, gain knowledge of client accounts. Help to identify Consultant skills / training requirements and to communicate these to the appropriate Team Manager / Technical Manager. Work with Technical Account Manager(s) to produce monthly / annual client reports. Produce and analyse regular and ad-hoc reports of actions raised by Consultants across each client, for example. Identify any significant trends or patterns and identify appropriate recommendations. Monitor progress in closing client-specific Helpdesk tasks, in accordance with client-specific SLAs. Update client specific training materials, as required, to reflect changes in legislation, changes to client policies and procedures etc. Liaise with Training Administrator(s) regarding the planning and scheduling of client training - both online and face-to-face. Assist in the delivery of training to client staff on use of the Meridian system (face-to-face and via Web-Ex) and possibly face-to-face health and safety training (dependant on experience). Managing direct reports (Technical Account Managers). Periodically undertake consultancy services directly, as required. Assist where required to develop WMC internal safety systems and processes. Assist in mobilisation of new client contracts. Monitor and update the company forecast information on a regular basis. Liaise with the Finance Team to ensure client debt is addressed on a regular basis, escalating this to the client where required. Work on annual cost projections and forecasts, reviewing client fees on an annual basis. Provide quotes and fees for complex sites and new mobilisations (i.e. those outside the fee matrix). Oversee and report on client feedback, investigating any negative feedback and addressing corrective actions with the Team Managers / Technical Managers. Where required, co-ordinate and report on annual client feedback surveys. Liaise with external bodies that may complete work on our behalf (tracking their SLAs and escalating any concerns where appropriate). Also, ensuring timely payment to any such external bodies. Produce and communicate agendas and minutes if required. What you will need Essential NEBOSH H&S Diploma or equivalent and a minimum 5 years' experience in advising on H&S / Fire Safety / Asbestos/ Legionella. Ability to work autonomously Willingness to travel (likely to be 60% home based) Ability to work on own initiative and pro-active approach to problem solving Excellent communication skills, both verbal and written. Ability to effectively interact with stakeholders at all levels, including senior executives, technical teams, and business users. Experience of Microsoft Office, other collaborative working systems is essential, as is a thorough working knowledge of Meridian. Desired Ability to deliver training courses Knowledge of FM / Property Management Environmental Knowledge / Qualification Personal Attributes Strong technical, commercial, organisation and operational skills with attention to detail. Honest, trustworthy, and able to work with integrity. Entrepreneurial mindset, with the ability to take an idea and turn it into reality. Customer focused with excellent communication and engagement skills. Strong analytical and problem-solving abilities, with a focus on delivering practical and effective solutions. Ability to make informed decisions under pressure and navigate complex situations. Results orientated with a proven ability to deliver projects on time, within budget, and meeting quality standards. Track record of successfully managing project scope, resources, and risks. Ability to adapt thrive in a fast-paced and dynamic environment. Willingness to embrace change and navigate through ambiguity. Why join us? People are at the heart of everything we do. By putting people first, we invest more in developing them alongside creating career growth opportunities and advancement across the division. It is our priority to ensure our employees feel valued and inspired and we commit to supporting you every step of the way. Our clients expect the best from us, and we expect the same from our colleagues. This is why we offer a wide range of fantastic benefits to support you in both your personal and professional life. Benefits: 25 days annual leave plus bank holidays Contributory pension scheme Voluntary private medical Simply health care plan Gym and retail discounts . click apply for full job details
May 17, 2024
Full time
Account Director William Martin Location: Remote with travel to meet with colleagues and clients (including regular meetings in London) Salary: £45,000 per annum with Bonus and Car Allowance Job Type: Full time / Permanent Job Description About Us William Martin, part of the wider Marlowe SRC division, are at the forefront of revolutionising health and safety compliance solutions. With a mission to foster compliance, resilience, and success, we take pride in being the go-to partner for businesses navigating the complexities of regulatory landscapes. Our dedicated team of professionals merges deep industry knowledge with cutting-edge tools, ensuring that our clients receive tailored support to meet and exceed compliance standards. Join us in crafting a future where compliance is more than just a necessity; it's the bedrock of sustainable and flourishing businesses. William Martin Compliance is not just your safety partner but also your pathway to success. About the role The purpose of the job is to be responsible for the delivery of consultancy services to assigned key clients with the support of Technical Account Managers. You will be responsible for overseeing the service deliverables and the technical service specific aspects of individual contracts. Our new Account Director will be a qualified health and safety / fire safety consultant or will possess a sufficient level of relevant technical knowledge and experience and will be responsible for managing our larger property management clients. The Account Director will liaise directly with the clients' Health and Safety team, Facilities Managers and with William Martin Compliance Service Director(s), Team Managers, Technical Managers, Consultants and the Helpdesk team. The role will involve a mixture of business administration, including ensuring services are delivered to the Company's profit targets, drafting up fee proposals, reviewing fees, upselling opportunities and debt management etc., and in accordance with agreed Client Protocols. The Account Director will be at the forefront of our delivery of a high level, responsive quality service to clients and as such, excellent communication skills and a 'can-do' attitude are key. Mental agility and a pro-active approach to problem solving are essential - planning ahead to foresee potential issues and taking personal responsibility for completing tasks. The role is home-based with travel to meet with colleagues and clients (including regular meetings in London). Key Duties: Deal with enquiries from clients and direct client communications. Keep the Client Management Director fully briefed of client specific developments / issues which may arise. Attend client meetings / briefings with the Technical Account Managers or independently, as appropriate. Be proactive and use initiative to develop client accounts through offering additional services to grow the value of accounts year on year. Ensure clients are informed of any high risk / P1 issues arising in accordance with specific client protocols (note that this may be the direct responsibility of the Technical Account Manager). Oversee the QA procedure (in consultation with the Quality, Accreditations and SHE Manager) in terms of ensuring reports are being produced in accordance with SLAs, Client Protocols, WMC standards, as well as legislative requirements and industry standards. Ensure feedback to Consultants via Team Managers / Technical Managers is constructive, balanced and appropriate. Implement and track quality objectives / KPIs. Oversee the adherence to SLAs and co-ordinate with the scheduling team re consultants' visits to ensure SLAs are being met. Oversee the issuing of guidance via client protocols on common issues, new legislation and guidance and client requirements. Assist in the briefing of the Consultant teams on client-specific issues at Consultant meetings. Overseeing the technical responses to H&S / Fire etc. enquiries and meetings around this, any enforcement action, updates to templates, etc. and discussion with clients ahead of such changes. Be fully acquainted with the Meridian risk management system, Report Writer software and the client specific modifications to these systems. Co-ordinate with the Meridian software team to resolve Report Writer issues. Work with the Development Team as appropriate to enhance Meridian or Applications for the client (in strict accordance with WMC new software development protocols). Liaise with the Service Director(s) to ensure consistency across the service disciplines. Oversee the process, together with the Technical Account Managers and Team Managers / Technical Managers, of ensuring Consultants, and particularly new starters, gain knowledge of client accounts. Help to identify Consultant skills / training requirements and to communicate these to the appropriate Team Manager / Technical Manager. Work with Technical Account Manager(s) to produce monthly / annual client reports. Produce and analyse regular and ad-hoc reports of actions raised by Consultants across each client, for example. Identify any significant trends or patterns and identify appropriate recommendations. Monitor progress in closing client-specific Helpdesk tasks, in accordance with client-specific SLAs. Update client specific training materials, as required, to reflect changes in legislation, changes to client policies and procedures etc. Liaise with Training Administrator(s) regarding the planning and scheduling of client training - both online and face-to-face. Assist in the delivery of training to client staff on use of the Meridian system (face-to-face and via Web-Ex) and possibly face-to-face health and safety training (dependant on experience). Managing direct reports (Technical Account Managers). Periodically undertake consultancy services directly, as required. Assist where required to develop WMC internal safety systems and processes. Assist in mobilisation of new client contracts. Monitor and update the company forecast information on a regular basis. Liaise with the Finance Team to ensure client debt is addressed on a regular basis, escalating this to the client where required. Work on annual cost projections and forecasts, reviewing client fees on an annual basis. Provide quotes and fees for complex sites and new mobilisations (i.e. those outside the fee matrix). Oversee and report on client feedback, investigating any negative feedback and addressing corrective actions with the Team Managers / Technical Managers. Where required, co-ordinate and report on annual client feedback surveys. Liaise with external bodies that may complete work on our behalf (tracking their SLAs and escalating any concerns where appropriate). Also, ensuring timely payment to any such external bodies. Produce and communicate agendas and minutes if required. What you will need Essential NEBOSH H&S Diploma or equivalent and a minimum 5 years' experience in advising on H&S / Fire Safety / Asbestos/ Legionella. Ability to work autonomously Willingness to travel (likely to be 60% home based) Ability to work on own initiative and pro-active approach to problem solving Excellent communication skills, both verbal and written. Ability to effectively interact with stakeholders at all levels, including senior executives, technical teams, and business users. Experience of Microsoft Office, other collaborative working systems is essential, as is a thorough working knowledge of Meridian. Desired Ability to deliver training courses Knowledge of FM / Property Management Environmental Knowledge / Qualification Personal Attributes Strong technical, commercial, organisation and operational skills with attention to detail. Honest, trustworthy, and able to work with integrity. Entrepreneurial mindset, with the ability to take an idea and turn it into reality. Customer focused with excellent communication and engagement skills. Strong analytical and problem-solving abilities, with a focus on delivering practical and effective solutions. Ability to make informed decisions under pressure and navigate complex situations. Results orientated with a proven ability to deliver projects on time, within budget, and meeting quality standards. Track record of successfully managing project scope, resources, and risks. Ability to adapt thrive in a fast-paced and dynamic environment. Willingness to embrace change and navigate through ambiguity. Why join us? People are at the heart of everything we do. By putting people first, we invest more in developing them alongside creating career growth opportunities and advancement across the division. It is our priority to ensure our employees feel valued and inspired and we commit to supporting you every step of the way. Our clients expect the best from us, and we expect the same from our colleagues. This is why we offer a wide range of fantastic benefits to support you in both your personal and professional life. Benefits: 25 days annual leave plus bank holidays Contributory pension scheme Voluntary private medical Simply health care plan Gym and retail discounts . click apply for full job details
The Team & Focus of the Role Our North West Property Management team are growing and looking for a Property Manager who can pro-actively manage a varied portfolio and client base. The successful candidate will be responsible for a mixed property portfolio, with a heavy weighting to industrial property, on behalf of several of our retained fund clients. This position comes with an opportunity to join a dedicated team with a high level of autonomy supported by other property managers, administrators, and the wider commercial property management team. If you're passionate about client service - there will be client management/leadership opportunities - and enjoy getting fully involved in all aspects of managing a commercial property portfolio then this could be an opportunity for you. This would be a full-time role Monday-Friday (37.5 hours) based at one of our regional offices in Manchester, Liverpool or Knutsford working within our hybrid work policy. We are also open to speaking with candidates who wish for a part-time working pattern (minimum 30 hours per week) In return, beyond your base salary you will be included in: • A discretionary bonus scheme • Company car/car allowance • A generous holiday scheme which commences at 25 days with a sliding scale up to 30 days plus your birthday off and two extra half days allocated for Christmas Eve & New Years Eve • Private Healthcare • Enhanced maternity, paternity, adoption and shared parental leave • An online money saving portal and access to a 24/7 mental health & wellbeing service. • Volunteering Leave equating to 2 days per year (pro rata if you're part-time) Duties will include: Management of multi occupied commercial property - industrial, office, retail, leisure. Building and maintaining strong relationships with colleagues, clients, occupiers, contractors and on-site staff. Day to day liaison with Property Owners, Asset Managers and occupiers. Preparing and reporting information to clients in a timely manner Managing occupier leases. Supervising and directing site based staff as appropriate. Managing the service charge process including preparing, presenting and seeing approval of Service Charge Budgets and Service Charge Reconciliations. Ensuring compliance with legislation, including Health and Safety and other regulations. Some team leadership opportunities. Depending on the level of experience, candidates may be asked to provide support to other members of the team. The successful candidate will have MRICS (desirable) Good property market and wider economic and business knowledge IT literate/proficient in use of Microsoft Office 365, Word and Excel Experience within the commercial property market and commercial property management. Ability to effectively and efficiently manage workload. Strong planning, organisational and communication skills. Driving license essential. A willingness to learn on the job. Why Fisher German? We've been around for a while, but it doesn't mean we are behind the times! Across our office network we offer a hybrid working approach to help our colleagues design their working day to suit their diaries. Some days you might be in the office enjoying a collaborative team day, and other days might see you focussing on project work at home. Wherever you choose to work, you'll be part of a social and digitally connected workforce with the chance to get involved in a variety of activities, like sports events, pop-up bars, BBQs, CPD days, live leadership updates on Zoom, picnics in the park and lots more. What's not to love? We work hard but we also have lots of fun! If that sounds like something you would enjoy, then please get in touch. We have a history going back as far as 1830 but have been Fisher German since 2000. We operate UK wide advising and managing a range of client portfolios with national visibility across all the 6-property market sectors; rural, commercial, development, residential, infrastructure services and sustainable energy. Bring Yourself to Work It's simple really, we are passionate about what we do, and we want you to be driven to succeed with us. For this to happen, you need to feel supported and included which is why we're proud to be an Equal Opportunities Employer.
May 17, 2024
Full time
The Team & Focus of the Role Our North West Property Management team are growing and looking for a Property Manager who can pro-actively manage a varied portfolio and client base. The successful candidate will be responsible for a mixed property portfolio, with a heavy weighting to industrial property, on behalf of several of our retained fund clients. This position comes with an opportunity to join a dedicated team with a high level of autonomy supported by other property managers, administrators, and the wider commercial property management team. If you're passionate about client service - there will be client management/leadership opportunities - and enjoy getting fully involved in all aspects of managing a commercial property portfolio then this could be an opportunity for you. This would be a full-time role Monday-Friday (37.5 hours) based at one of our regional offices in Manchester, Liverpool or Knutsford working within our hybrid work policy. We are also open to speaking with candidates who wish for a part-time working pattern (minimum 30 hours per week) In return, beyond your base salary you will be included in: • A discretionary bonus scheme • Company car/car allowance • A generous holiday scheme which commences at 25 days with a sliding scale up to 30 days plus your birthday off and two extra half days allocated for Christmas Eve & New Years Eve • Private Healthcare • Enhanced maternity, paternity, adoption and shared parental leave • An online money saving portal and access to a 24/7 mental health & wellbeing service. • Volunteering Leave equating to 2 days per year (pro rata if you're part-time) Duties will include: Management of multi occupied commercial property - industrial, office, retail, leisure. Building and maintaining strong relationships with colleagues, clients, occupiers, contractors and on-site staff. Day to day liaison with Property Owners, Asset Managers and occupiers. Preparing and reporting information to clients in a timely manner Managing occupier leases. Supervising and directing site based staff as appropriate. Managing the service charge process including preparing, presenting and seeing approval of Service Charge Budgets and Service Charge Reconciliations. Ensuring compliance with legislation, including Health and Safety and other regulations. Some team leadership opportunities. Depending on the level of experience, candidates may be asked to provide support to other members of the team. The successful candidate will have MRICS (desirable) Good property market and wider economic and business knowledge IT literate/proficient in use of Microsoft Office 365, Word and Excel Experience within the commercial property market and commercial property management. Ability to effectively and efficiently manage workload. Strong planning, organisational and communication skills. Driving license essential. A willingness to learn on the job. Why Fisher German? We've been around for a while, but it doesn't mean we are behind the times! Across our office network we offer a hybrid working approach to help our colleagues design their working day to suit their diaries. Some days you might be in the office enjoying a collaborative team day, and other days might see you focussing on project work at home. Wherever you choose to work, you'll be part of a social and digitally connected workforce with the chance to get involved in a variety of activities, like sports events, pop-up bars, BBQs, CPD days, live leadership updates on Zoom, picnics in the park and lots more. What's not to love? We work hard but we also have lots of fun! If that sounds like something you would enjoy, then please get in touch. We have a history going back as far as 1830 but have been Fisher German since 2000. We operate UK wide advising and managing a range of client portfolios with national visibility across all the 6-property market sectors; rural, commercial, development, residential, infrastructure services and sustainable energy. Bring Yourself to Work It's simple really, we are passionate about what we do, and we want you to be driven to succeed with us. For this to happen, you need to feel supported and included which is why we're proud to be an Equal Opportunities Employer.
Senior Administrator (FX,MM & Cash Processing) Glasgow (Hybrid Working) £34,000 12 Month FTC My client is looking to add a senior admin to their Securities Services business, part of CIB, provides specialist post-trade and asset servicing solutions to market participants, corporates, and issuers. Located in 35 countries, our extensive custody network ensures clients have the connectivity and local knowledge needed in a rapidly changing world. Role Overview The Trade Management and Treasury Department within Middle Office supports trade settlement and accurate start-of-day positions for our clients. This includes: Trade capture across securities, collateral, FX, and money market products Trade matching via electronic platforms and manual confirmations Trade settlement Cash and stock reconciliation. Client, broker, and custodian reporting Key Responsibilities Client Service Delivery and Controls Deliver high-quality client service. Adhere to Client Service Delivery agreements and standard operating models. Build strong relationships with clients and stakeholders. Support external counterparty relationships and performance reviews. Continuous Improvement & New Business Generate and implement ideas for system and process improvements Design and implement processes for new business products and regulatory changes Innovate within the governance framework and act as a subject matter expert Risk Management Adhere to the risk and control framework Maintain effective governance structure Ensure accuracy and robust internal controls Support business contingency plans and meet audit/compliance/risk requirements Personal Development Manage personal development through engagement with management Align personal objectives with business goals and pursue development opportunities Budget Management Understand factors influencing unit costs Strategy and Governance Contribute to raising the profile of our UK branch Essential skills Product knowledge Strong risk management awareness Accuracy and attention to detail Adaptability to change initiatives Strong client service skills Familiarity with financial markets Please send your CV for immediate consideration
May 17, 2024
Senior Administrator (FX,MM & Cash Processing) Glasgow (Hybrid Working) £34,000 12 Month FTC My client is looking to add a senior admin to their Securities Services business, part of CIB, provides specialist post-trade and asset servicing solutions to market participants, corporates, and issuers. Located in 35 countries, our extensive custody network ensures clients have the connectivity and local knowledge needed in a rapidly changing world. Role Overview The Trade Management and Treasury Department within Middle Office supports trade settlement and accurate start-of-day positions for our clients. This includes: Trade capture across securities, collateral, FX, and money market products Trade matching via electronic platforms and manual confirmations Trade settlement Cash and stock reconciliation. Client, broker, and custodian reporting Key Responsibilities Client Service Delivery and Controls Deliver high-quality client service. Adhere to Client Service Delivery agreements and standard operating models. Build strong relationships with clients and stakeholders. Support external counterparty relationships and performance reviews. Continuous Improvement & New Business Generate and implement ideas for system and process improvements Design and implement processes for new business products and regulatory changes Innovate within the governance framework and act as a subject matter expert Risk Management Adhere to the risk and control framework Maintain effective governance structure Ensure accuracy and robust internal controls Support business contingency plans and meet audit/compliance/risk requirements Personal Development Manage personal development through engagement with management Align personal objectives with business goals and pursue development opportunities Budget Management Understand factors influencing unit costs Strategy and Governance Contribute to raising the profile of our UK branch Essential skills Product knowledge Strong risk management awareness Accuracy and attention to detail Adaptability to change initiatives Strong client service skills Familiarity with financial markets Please send your CV for immediate consideration
The Head of Strategic Relationsworks within the Sales team and coordinates across the whole organisation to manage relationships with Bromcom customers and to develop partnerships with partners who provide services to schools. The role is effectively being the internal 'voice of the customer', working with school, trust and local authority leaders to derive best value from their Bromcom contract. The broad goal is to champion the product and ensure that the product is developed, marketed, and utilised to the fullest extent possible, with satisfied customers that are more likely to renew their contracts and act as reference sites and be more amenable to upsell opportunities. There are four main areas: Forming a strategic relationship with senior leadership in school and trust clients. The focus is upon building a partnership where Bromcom supports the strategic development of the MAT/LA, aligning product roadmap to synchronise with their needs. This is achieved via a collaborative approach to new feature development with key users in strategic clients having influence over features, capabilities and the product roadmap. The post holder will act as a central point to coordinate and prioritise client requirements across Sales (including Conditions of Sale for incoming customers) and work with the Product and Software teams to schedule development. This will also involve line managing the CRM team that work with MATs and Schools at different tiers of service. Product evangelism and championing, including getting the most out of features already included in the package and upselling additional product options where possible (e.g. safeguarding, finance etc.) This includes the creation and maintenance of analytics that show how these clients are accessing the various modules, that is supplemented by information gleaned from calls, meetings, surveys and intelligence from the Customer Success Managers. Ensure overall client satisfaction by engaging with the relevant product development, support and deployment teams. Ensure that clients know when new features are released and when bugs or development requests that they have requested have been actioned. Act as an escalation point when support or deployment issues have not been addressed to the client's satisfaction. Work with third parties who are approved Bromcom partners to understand how their systems interact with Bromcom and then be able to present a solutions focussed approach to client needs. An example might be to work with vendors that have specialisms in Human Resources, Finance, Payroll, Recruitment etc and propose how Bromcom can be part of an integrated solution to meet client needs. The key elements of the role include: Regular relationship management calls with senior staff and leaders in the largest Bromcom clients. A two-way dialogue about the strategic development of the client's business, new requirements or enhancements, the Bromcom product roadmap and championing new features that Bromcom has developed in order to gain adoption (product positioning) Securing deliverables from the reference sites e.g. quotes, blogs, case studies, video testimonials and 'leads' and passing these on to marketing and sales as necessary. Product Advocacy: Be a leading voice and advocate for Bromcom to the client and in external forums, ensuring that the product's value proposition is effectively communicated and understood. Client Advocacy: Be the voice of the client when dealing with stakeholders inside Bromcom, think from the customer's perspective and understand users and their pain points. Feedback Collection: Gather feedback from trust senior leaders, school leaders, teachers, central staff, data managers, school administrators, and other stakeholders to prioritise product features and improvements. Stakeholder Communication: Regularly update stakeholders on product updates, successes, and challenges, and gather their insights for continuous improvement. Partnership development: Working with Bromcom's approved partners and the Bromcom partnership support team to create vertically integrated solutions that combine Bromcom with third party specialist platforms. Cross-functional Collaboration: Work closely with development, sales, marketing, and customer support teams to align product strategies and ensure consistent messaging. Roadmap Collaboration: In conjunction with the Head of Products, the product management team and individual product owners, contribute to the development and refinement of the product roadmap. Conduct an ongoing two-way dialogue about the strategic development of the client's business, new requirements or enhancements, the Bromcom product roadmap and championing new features that Bromcom has developed in order to gain adoption (product positioning.) Utilisation Analysis: Examine feature usage by key clients to ensure that they are getting full value from the product. Intervene to support the client with training, configuration or other assistance to allow full feature utilisation. Work with support and technical teams if performance issues or other significant impediments are identified Relationship management: de-escalate issues, offer support, listen, reassure the client, navigate within the company to satisfy their needs General responsibilities of the Head of Strategic Relations Building and maintaining relationships with top clients and key personnel within customer sites. Alerting the sales team to opportunities for further sales within key customers. Letting customers know about other products the company offers. Conducting reviews to ensure customers are satisfied with their products and services. Attending meetings with customers to build relationships with existing accounts. Achieving customer relationship targets and KPI's as set by the Chief Commercial Officer. Work closely with Head of Customer On-boarding and Services and Customer Operations teams. Escalating and resolving areas of concern as raised by customers or from CRM Calls Carrying out customer satisfaction surveys and reviews. Monitoring company performance against service level agreements and flagging potential issues. Updating the CRM and ensuring account managers are aware of changes within customers. Liaising with internal departments to ensure customer needs are fulfilled effectively. Developing market intelligence, particularly in furthering partnerships with third party vendors and understanding how their services can collaborate effectively with Bromcom to better support our customers. Supporting the Chief Commercial Officer as directed. Background of the Head of Strategic Relations Ideal candidate should have a deep educationalist background with 10+ years in schools and held/holding at least deputy head role or in a MAT with "C" level position who is seeking to move to a role in a high growth EdTech company Strong interpersonal and communication skills and an ability to build rapport with customers. Previous sales experience and an organised approach to work. Ideally, knowledge of the educational technology marketplace and management information systems. Hardworking with a strong work ethic. Bromcom is an equal opportunities employer
May 17, 2024
Full time
The Head of Strategic Relationsworks within the Sales team and coordinates across the whole organisation to manage relationships with Bromcom customers and to develop partnerships with partners who provide services to schools. The role is effectively being the internal 'voice of the customer', working with school, trust and local authority leaders to derive best value from their Bromcom contract. The broad goal is to champion the product and ensure that the product is developed, marketed, and utilised to the fullest extent possible, with satisfied customers that are more likely to renew their contracts and act as reference sites and be more amenable to upsell opportunities. There are four main areas: Forming a strategic relationship with senior leadership in school and trust clients. The focus is upon building a partnership where Bromcom supports the strategic development of the MAT/LA, aligning product roadmap to synchronise with their needs. This is achieved via a collaborative approach to new feature development with key users in strategic clients having influence over features, capabilities and the product roadmap. The post holder will act as a central point to coordinate and prioritise client requirements across Sales (including Conditions of Sale for incoming customers) and work with the Product and Software teams to schedule development. This will also involve line managing the CRM team that work with MATs and Schools at different tiers of service. Product evangelism and championing, including getting the most out of features already included in the package and upselling additional product options where possible (e.g. safeguarding, finance etc.) This includes the creation and maintenance of analytics that show how these clients are accessing the various modules, that is supplemented by information gleaned from calls, meetings, surveys and intelligence from the Customer Success Managers. Ensure overall client satisfaction by engaging with the relevant product development, support and deployment teams. Ensure that clients know when new features are released and when bugs or development requests that they have requested have been actioned. Act as an escalation point when support or deployment issues have not been addressed to the client's satisfaction. Work with third parties who are approved Bromcom partners to understand how their systems interact with Bromcom and then be able to present a solutions focussed approach to client needs. An example might be to work with vendors that have specialisms in Human Resources, Finance, Payroll, Recruitment etc and propose how Bromcom can be part of an integrated solution to meet client needs. The key elements of the role include: Regular relationship management calls with senior staff and leaders in the largest Bromcom clients. A two-way dialogue about the strategic development of the client's business, new requirements or enhancements, the Bromcom product roadmap and championing new features that Bromcom has developed in order to gain adoption (product positioning) Securing deliverables from the reference sites e.g. quotes, blogs, case studies, video testimonials and 'leads' and passing these on to marketing and sales as necessary. Product Advocacy: Be a leading voice and advocate for Bromcom to the client and in external forums, ensuring that the product's value proposition is effectively communicated and understood. Client Advocacy: Be the voice of the client when dealing with stakeholders inside Bromcom, think from the customer's perspective and understand users and their pain points. Feedback Collection: Gather feedback from trust senior leaders, school leaders, teachers, central staff, data managers, school administrators, and other stakeholders to prioritise product features and improvements. Stakeholder Communication: Regularly update stakeholders on product updates, successes, and challenges, and gather their insights for continuous improvement. Partnership development: Working with Bromcom's approved partners and the Bromcom partnership support team to create vertically integrated solutions that combine Bromcom with third party specialist platforms. Cross-functional Collaboration: Work closely with development, sales, marketing, and customer support teams to align product strategies and ensure consistent messaging. Roadmap Collaboration: In conjunction with the Head of Products, the product management team and individual product owners, contribute to the development and refinement of the product roadmap. Conduct an ongoing two-way dialogue about the strategic development of the client's business, new requirements or enhancements, the Bromcom product roadmap and championing new features that Bromcom has developed in order to gain adoption (product positioning.) Utilisation Analysis: Examine feature usage by key clients to ensure that they are getting full value from the product. Intervene to support the client with training, configuration or other assistance to allow full feature utilisation. Work with support and technical teams if performance issues or other significant impediments are identified Relationship management: de-escalate issues, offer support, listen, reassure the client, navigate within the company to satisfy their needs General responsibilities of the Head of Strategic Relations Building and maintaining relationships with top clients and key personnel within customer sites. Alerting the sales team to opportunities for further sales within key customers. Letting customers know about other products the company offers. Conducting reviews to ensure customers are satisfied with their products and services. Attending meetings with customers to build relationships with existing accounts. Achieving customer relationship targets and KPI's as set by the Chief Commercial Officer. Work closely with Head of Customer On-boarding and Services and Customer Operations teams. Escalating and resolving areas of concern as raised by customers or from CRM Calls Carrying out customer satisfaction surveys and reviews. Monitoring company performance against service level agreements and flagging potential issues. Updating the CRM and ensuring account managers are aware of changes within customers. Liaising with internal departments to ensure customer needs are fulfilled effectively. Developing market intelligence, particularly in furthering partnerships with third party vendors and understanding how their services can collaborate effectively with Bromcom to better support our customers. Supporting the Chief Commercial Officer as directed. Background of the Head of Strategic Relations Ideal candidate should have a deep educationalist background with 10+ years in schools and held/holding at least deputy head role or in a MAT with "C" level position who is seeking to move to a role in a high growth EdTech company Strong interpersonal and communication skills and an ability to build rapport with customers. Previous sales experience and an organised approach to work. Ideally, knowledge of the educational technology marketplace and management information systems. Hardworking with a strong work ethic. Bromcom is an equal opportunities employer
Technical Coordinator Wincanton area Upto £ 38,000 DOE My Client is a fast growing Food packaging manufacturer who is now seeking a Technical coordinator to join their team. Reporting into the Senior Management team, you will be an integral part of a medium-size, quickly growing company, taking the lead in all technical matters, and liaising across all departments to ensure excellent food safety standards are maintained, promoted, and further developed. You will ideally be seeking a role that will allow you to grow and develop as the company does Technical Coordinator Key responsibilities: Ensure compliance with all site requirements including BRCGS Global standards, customer audits and BRCGS accreditation audit requirements Manage the company's complaint system e.g., responding, recording, and trending Develop and maintain the QMS as team lead Managing company product specifications, including customers online portals Liaise with colleagues, Heads of Departments and Directors To ensure that the standards of food safety, legality and quality defined within the Quality Management System are understood and implemented across site Quality control of traded good items Assistant Technical Manager Key Skills: - Ideally trained to a degree level in a food science discipline - Must understand BRCGS Food Safety Issue 9 - You will ideally be able to demonstrate working knowledge of raw material & packaging specifications, factory technical management, retail customer requirements, hosting food safety audits, BRCGS, QMS and HACCP If the role is of interest, then please send your CV today. This role would suit candidates who have previously worked in roles such as Technical Administrator, Technical Officer, QMS manager, Quality Systems Manager, Supplier Assurance Manager, QA Supervisor, QA Manager
May 17, 2024
Full time
Technical Coordinator Wincanton area Upto £ 38,000 DOE My Client is a fast growing Food packaging manufacturer who is now seeking a Technical coordinator to join their team. Reporting into the Senior Management team, you will be an integral part of a medium-size, quickly growing company, taking the lead in all technical matters, and liaising across all departments to ensure excellent food safety standards are maintained, promoted, and further developed. You will ideally be seeking a role that will allow you to grow and develop as the company does Technical Coordinator Key responsibilities: Ensure compliance with all site requirements including BRCGS Global standards, customer audits and BRCGS accreditation audit requirements Manage the company's complaint system e.g., responding, recording, and trending Develop and maintain the QMS as team lead Managing company product specifications, including customers online portals Liaise with colleagues, Heads of Departments and Directors To ensure that the standards of food safety, legality and quality defined within the Quality Management System are understood and implemented across site Quality control of traded good items Assistant Technical Manager Key Skills: - Ideally trained to a degree level in a food science discipline - Must understand BRCGS Food Safety Issue 9 - You will ideally be able to demonstrate working knowledge of raw material & packaging specifications, factory technical management, retail customer requirements, hosting food safety audits, BRCGS, QMS and HACCP If the role is of interest, then please send your CV today. This role would suit candidates who have previously worked in roles such as Technical Administrator, Technical Officer, QMS manager, Quality Systems Manager, Supplier Assurance Manager, QA Supervisor, QA Manager
Hays Recruitment are looking for an Office Administrator Support worker in Medway, Kent. The right candidate must have the below/ be happy to still learn on the job. Responsibilities: Preparing, organising, and storing information in paper and digital form and understanding the importance of GDPR. Answering telephones and forwarding onto the correct person and the ability to accurately record a message to pass on. Greeting visitors at reception in a kind, professional manner. Handling post and directing onto the correct person or correct actions are taken. Taking in deliveries and accurately checking them off and informing the managers that they have arrived. Managing fleet travel expenses, I.E, Dart Charge, Congestion Charge, and various parking charges. Planning and booking in our scheduled maintenance. Provide administrative support using all-in-house software, full training will be provided. Basic book keeping and purchase ledger. Responsible for overseeing that office stock and stationery has sufficient stock and replenished, regularly checking in with the team to see if anything is needed. The Following skills are needed - The ideal candidate should have the following skills: Communication and relationship skills. This will entail working closely with senior management to support them, dealing effectively with internal and external enquiries, and demonstrating excellent communication and customer care skills, I.E, phone etiquette, actively listening and effective communication. Knowledge, Training and Experience. The ideal candidate would need to understand Microsoft Office, I.E, Outlook, Word, Excel, and SharePoint. Full training will be given on company systems and any industry specific knowledge will be taught. Analytical and judgement skills. The ability to prioritise workload and make appropriate level decisions, such as when to escalate a matter and ensure that it is done within a timely manner. Planning and organisational skills. To be able to organise and allocate planned maintenance works, scheduling general office tasks and keeping all information recorded correctly and up to date. This candidate should possess the ability to multitask, and prioritise tasks based on urgency and complexity. Experience needed - Administrative experience: 1 year (preferred) Customer service: 1 year (preferred) Working hours - This is a full-time position of 37.5 hours per week Monday to Friday.Fully office based with no remote working. Salary is to be disccused. Please contact with a up to date CV. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
May 17, 2024
Full time
Hays Recruitment are looking for an Office Administrator Support worker in Medway, Kent. The right candidate must have the below/ be happy to still learn on the job. Responsibilities: Preparing, organising, and storing information in paper and digital form and understanding the importance of GDPR. Answering telephones and forwarding onto the correct person and the ability to accurately record a message to pass on. Greeting visitors at reception in a kind, professional manner. Handling post and directing onto the correct person or correct actions are taken. Taking in deliveries and accurately checking them off and informing the managers that they have arrived. Managing fleet travel expenses, I.E, Dart Charge, Congestion Charge, and various parking charges. Planning and booking in our scheduled maintenance. Provide administrative support using all-in-house software, full training will be provided. Basic book keeping and purchase ledger. Responsible for overseeing that office stock and stationery has sufficient stock and replenished, regularly checking in with the team to see if anything is needed. The Following skills are needed - The ideal candidate should have the following skills: Communication and relationship skills. This will entail working closely with senior management to support them, dealing effectively with internal and external enquiries, and demonstrating excellent communication and customer care skills, I.E, phone etiquette, actively listening and effective communication. Knowledge, Training and Experience. The ideal candidate would need to understand Microsoft Office, I.E, Outlook, Word, Excel, and SharePoint. Full training will be given on company systems and any industry specific knowledge will be taught. Analytical and judgement skills. The ability to prioritise workload and make appropriate level decisions, such as when to escalate a matter and ensure that it is done within a timely manner. Planning and organisational skills. To be able to organise and allocate planned maintenance works, scheduling general office tasks and keeping all information recorded correctly and up to date. This candidate should possess the ability to multitask, and prioritise tasks based on urgency and complexity. Experience needed - Administrative experience: 1 year (preferred) Customer service: 1 year (preferred) Working hours - This is a full-time position of 37.5 hours per week Monday to Friday.Fully office based with no remote working. Salary is to be disccused. Please contact with a up to date CV. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Pensions Administrator We're hiring! Do you have strong attention to detail and commitment to provide ongoing quality? Do you prioritise customer satisfaction to achieve service level agreements? This is a hybrid role where you will be required to work a minimum of 50% of your working week in the Birmingham office, and have the flexibility to work up to 50% of your working week from home. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What the day will look like You will provide high quality administration support for internal and external clients by: Accurately processing transactions and queries by following procedures correctly and meeting agreed deadlines. Following client specific requirements to meet each clients' exact needs. Applying the processes and procedures of the team in daily work. Achieving team and individual targets (KPIs, SLAs, quality targets). Reviewing and updating procedures and documentation. Contributing to the team, supporting the rest of the team based on their needs (a buddy to less experienced colleagues and supporting more senior colleagues). Maintaining required levels of technical knowledge and behavioural standards, especially all regulatory and statutory requirements. Building strong relationships with client teams, client representatives and third-party providers. Communicating with relevant parties using the appropriate communication channel and language. Performing additional tasks as requested by your manager. Work closely with senior members of the team to increase understanding of the client, processes, and tools/systems. Actively participate in team meetings and seek opportunities to develop self and others where possible. Collaborate with colleagues from other domains, client teams and business areas globally. Responsibility for working in accordance with the Aon UK Limited Risk Management Framework, and compliance with the Aon UK Limited policies, including participation in the management of risks (including completion of mandatory training) that may adversely affect the business, interests, or reputation of any Group Company. How this opportunity is different Every day, our colleagues make a difference to people's lives, work with the best, own their potential, and value one another. Together, we share this one purpose: to empower economic and human possibility around the world. This unifying goal is at the heart of our identity, and it lives in everything we do. As part of our diverse and established team, you'll bring valuable skills and expertise to Aon, including previous experience in an operations environment, and a positive can-do attitude to engage and manage your team. At Aon, you will be able to enhance your current skills, while continuing to learn new ones as full training & support is provided. Knowledge of pensions is an advantage, but not essential to be successful. Having the opportunity to work virtually and in an office environment, ensures you are supported during your Aon induction through direct interaction with colleagues, trainers, and your manager, while still having the flexibility of agile working if required. Recognising the value to colleague engagement of being able to work side-by-side with other colleagues, and the stability towards client service through sharing knowledge and best practice, Aon has maintained its office base in Birmingham to ensure you are not isolated, and benefit from the supporting network that is Aon United. We work smartly in a hybrid environment, requiring you to be in the office more than 1 day per week which supports your on-going development and training needs. Aon offers an environment where individuals can grow and develop in a rewarding role. We are confident that you will feel just as passionate as we do in empowering results for our customers and your career. You will have responsibility for working in accordance with the Aon UK Limited Risk Management Framework, and compliance with the Aon UK Limited policies, including participation in the management of risks (including completion of mandatory training) that may adversely affect the business, interests, or reputation of any Group Company. Skills and experience that will lead to success Ideally you will have some adminstrative experience within a corporate organisation Team player, who can work to tight deadlines. Excellent communication skills, both verbal and written. Excellent attention to detail and commitment to provide ongoing quality. Good understanding of Word and Excel. How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wel
May 17, 2024
Full time
Pensions Administrator We're hiring! Do you have strong attention to detail and commitment to provide ongoing quality? Do you prioritise customer satisfaction to achieve service level agreements? This is a hybrid role where you will be required to work a minimum of 50% of your working week in the Birmingham office, and have the flexibility to work up to 50% of your working week from home. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What the day will look like You will provide high quality administration support for internal and external clients by: Accurately processing transactions and queries by following procedures correctly and meeting agreed deadlines. Following client specific requirements to meet each clients' exact needs. Applying the processes and procedures of the team in daily work. Achieving team and individual targets (KPIs, SLAs, quality targets). Reviewing and updating procedures and documentation. Contributing to the team, supporting the rest of the team based on their needs (a buddy to less experienced colleagues and supporting more senior colleagues). Maintaining required levels of technical knowledge and behavioural standards, especially all regulatory and statutory requirements. Building strong relationships with client teams, client representatives and third-party providers. Communicating with relevant parties using the appropriate communication channel and language. Performing additional tasks as requested by your manager. Work closely with senior members of the team to increase understanding of the client, processes, and tools/systems. Actively participate in team meetings and seek opportunities to develop self and others where possible. Collaborate with colleagues from other domains, client teams and business areas globally. Responsibility for working in accordance with the Aon UK Limited Risk Management Framework, and compliance with the Aon UK Limited policies, including participation in the management of risks (including completion of mandatory training) that may adversely affect the business, interests, or reputation of any Group Company. How this opportunity is different Every day, our colleagues make a difference to people's lives, work with the best, own their potential, and value one another. Together, we share this one purpose: to empower economic and human possibility around the world. This unifying goal is at the heart of our identity, and it lives in everything we do. As part of our diverse and established team, you'll bring valuable skills and expertise to Aon, including previous experience in an operations environment, and a positive can-do attitude to engage and manage your team. At Aon, you will be able to enhance your current skills, while continuing to learn new ones as full training & support is provided. Knowledge of pensions is an advantage, but not essential to be successful. Having the opportunity to work virtually and in an office environment, ensures you are supported during your Aon induction through direct interaction with colleagues, trainers, and your manager, while still having the flexibility of agile working if required. Recognising the value to colleague engagement of being able to work side-by-side with other colleagues, and the stability towards client service through sharing knowledge and best practice, Aon has maintained its office base in Birmingham to ensure you are not isolated, and benefit from the supporting network that is Aon United. We work smartly in a hybrid environment, requiring you to be in the office more than 1 day per week which supports your on-going development and training needs. Aon offers an environment where individuals can grow and develop in a rewarding role. We are confident that you will feel just as passionate as we do in empowering results for our customers and your career. You will have responsibility for working in accordance with the Aon UK Limited Risk Management Framework, and compliance with the Aon UK Limited policies, including participation in the management of risks (including completion of mandatory training) that may adversely affect the business, interests, or reputation of any Group Company. Skills and experience that will lead to success Ideally you will have some adminstrative experience within a corporate organisation Team player, who can work to tight deadlines. Excellent communication skills, both verbal and written. Excellent attention to detail and commitment to provide ongoing quality. Good understanding of Word and Excel. How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wel
Parts AdvisorStaples CornerUp to £29k basic DOE,- £32,300 OTEMonday to Friday , Saturdays Ref : OC17402 Company Benefits: Company Pension Performance Bonus Company Benefits Scheme Long Service Holiday Reward Enhanced Maternity Policy Share Save Options Your Birthday Off I am currently seeking an experienced Parts Advisor to join our client in Staples Corner. The main purpose of the Parts Advisor role is to ensure that the correct parts and accessories are supplied to the customer, as per the order. Parts Advisor Key Responsibilities: Answering customer enquiries accurately and promptly Locating parts and accessories from stock or ordering from suppliers Ensuring customer orders are fulfilled in a timely and professional manner Processing customer orders accurately and efficiently Maintaining accurate stock records and inventories Ensuring the parts store is kept tidy and organised Building and maintaining relationships with suppliers Communicating effectively with colleagues and customers Regularly updating the parts database Providing excellent customer service Parts Advisor Skills Required: Proven experience in a similar role in the motor industry Good knowledge of motor parts and accessories Ability to build relationships with customers and suppliers Excellent organisational and administrative skills Strong communication skills Ability to work under pressure and to tight deadlines Good problem-solving skills Computer literacy and working knowledge of databases Full driving licence If you are a highly motivated individual with a passion for the motor industry, then this is the perfect role for you. If you think you have the skills and experience, we are looking for, please apply for immediate consideration and interview. Consultant - Yvonne Martin - Octane Recruitment - Parts AdvisorINDAS Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries.We are recruiting across the UK for Service, Aftersales and Parts - Service Advisor, Warranty Advisor, Warranty Administrator, Aftersales Advisor, Service Team Manager, Senior Service Advisor, Service Manager, Aftersales Manager, Parts Advisor, Parts Administrator, Parts Supervisor, Parts Managers Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.
May 17, 2024
Full time
Parts AdvisorStaples CornerUp to £29k basic DOE,- £32,300 OTEMonday to Friday , Saturdays Ref : OC17402 Company Benefits: Company Pension Performance Bonus Company Benefits Scheme Long Service Holiday Reward Enhanced Maternity Policy Share Save Options Your Birthday Off I am currently seeking an experienced Parts Advisor to join our client in Staples Corner. The main purpose of the Parts Advisor role is to ensure that the correct parts and accessories are supplied to the customer, as per the order. Parts Advisor Key Responsibilities: Answering customer enquiries accurately and promptly Locating parts and accessories from stock or ordering from suppliers Ensuring customer orders are fulfilled in a timely and professional manner Processing customer orders accurately and efficiently Maintaining accurate stock records and inventories Ensuring the parts store is kept tidy and organised Building and maintaining relationships with suppliers Communicating effectively with colleagues and customers Regularly updating the parts database Providing excellent customer service Parts Advisor Skills Required: Proven experience in a similar role in the motor industry Good knowledge of motor parts and accessories Ability to build relationships with customers and suppliers Excellent organisational and administrative skills Strong communication skills Ability to work under pressure and to tight deadlines Good problem-solving skills Computer literacy and working knowledge of databases Full driving licence If you are a highly motivated individual with a passion for the motor industry, then this is the perfect role for you. If you think you have the skills and experience, we are looking for, please apply for immediate consideration and interview. Consultant - Yvonne Martin - Octane Recruitment - Parts AdvisorINDAS Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries.We are recruiting across the UK for Service, Aftersales and Parts - Service Advisor, Warranty Advisor, Warranty Administrator, Aftersales Advisor, Service Team Manager, Senior Service Advisor, Service Manager, Aftersales Manager, Parts Advisor, Parts Administrator, Parts Supervisor, Parts Managers Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.
I am working with companies based in Redhill, Reigate, Horley and Salfords that regularly contact me to recruit experienced PA/Executive Assistants and positions I have recently recruited include: PA Executive Assistant Office Manager Operations Coordinator Senior Administrator If you are looking for a new permanent position similar to the above please apply online.
May 17, 2024
Full time
I am working with companies based in Redhill, Reigate, Horley and Salfords that regularly contact me to recruit experienced PA/Executive Assistants and positions I have recently recruited include: PA Executive Assistant Office Manager Operations Coordinator Senior Administrator If you are looking for a new permanent position similar to the above please apply online.
Executive Office Admin Location - Rotherham Salary - £25,600 per annum Full time Permanent Do you have previous experience as a Personal Assistant or similar, as well as having been involved in coordinating events? Have experience with diary management for managers and/or senior leaders? We have a great opportunity in Rotherham for an Executive Office Administrator to help support a local college. Our client is committed to providing high-quality education and training and to providing the best possible experience for all their students and stakeholders. With considerable investment in new facilities and their goal to become an outstanding provider of education and training, this is a great time to join the organisation. If you are looking to work in a friendly, progressive organisation that makes a positive difference, and be supported and developed to enhance your skills and build a successive career, then working for our client will be a great opportunity for you where you will help our client achieve their exciting plans for the future. Responsibilities Organise and manage diaries for the Senior Leadership Team daily. Oversee and arrange meetings and liaise with internal staff and managers to ensure efficient and effective scheduling of time. Consult with external stakeholders to arrange events. Be responsible for several management meetings which will involve arranging, taking and transcribing the meeting notes. Manage and arrange bookings, travel and accommodation for members of the Senior Leadership Team. Proactively contribute to cross-college events. Adhere to all UK DPA/GDPR laws when carrying out daily duties. Oversee and prepare presentations for the Senior Leadership team to deliver. You will work closely with the curriculum Admin team to provide administration support in line with Curriculum delivery. Assist with any documentation required for governance meetings and events. Skills and Experience Must have experience in a similar role. Ability to demonstrate flexibility and teamwork. Be comfortable using MS Office products day to day. Be willing to undertake new training/learn additional skills for the role. Hold a Level 3 Business Administration qualification or equivalent. (Desirable) Effective Communicator. To find out more about the position, please apply and we will be in touch to discuss the role in more detail. About Morgan Jones: Morgan Jones Limited acts as an employment agency. By applying, you accept the Terms & Conditions as well as the Privacy, Cookie, and Data Retention Policy which can be found on our website. Due to the high volume of applicants we see, if you have not heard back from us within 72 hours, please assume that you have been unsuccessful on this occasion. To view other great opportunities, visit our website or follow Morgan Jones on your favourite social networks - Facebook, Instagram, Twitter, or LinkedIn
May 17, 2024
Full time
Executive Office Admin Location - Rotherham Salary - £25,600 per annum Full time Permanent Do you have previous experience as a Personal Assistant or similar, as well as having been involved in coordinating events? Have experience with diary management for managers and/or senior leaders? We have a great opportunity in Rotherham for an Executive Office Administrator to help support a local college. Our client is committed to providing high-quality education and training and to providing the best possible experience for all their students and stakeholders. With considerable investment in new facilities and their goal to become an outstanding provider of education and training, this is a great time to join the organisation. If you are looking to work in a friendly, progressive organisation that makes a positive difference, and be supported and developed to enhance your skills and build a successive career, then working for our client will be a great opportunity for you where you will help our client achieve their exciting plans for the future. Responsibilities Organise and manage diaries for the Senior Leadership Team daily. Oversee and arrange meetings and liaise with internal staff and managers to ensure efficient and effective scheduling of time. Consult with external stakeholders to arrange events. Be responsible for several management meetings which will involve arranging, taking and transcribing the meeting notes. Manage and arrange bookings, travel and accommodation for members of the Senior Leadership Team. Proactively contribute to cross-college events. Adhere to all UK DPA/GDPR laws when carrying out daily duties. Oversee and prepare presentations for the Senior Leadership team to deliver. You will work closely with the curriculum Admin team to provide administration support in line with Curriculum delivery. Assist with any documentation required for governance meetings and events. Skills and Experience Must have experience in a similar role. Ability to demonstrate flexibility and teamwork. Be comfortable using MS Office products day to day. Be willing to undertake new training/learn additional skills for the role. Hold a Level 3 Business Administration qualification or equivalent. (Desirable) Effective Communicator. To find out more about the position, please apply and we will be in touch to discuss the role in more detail. About Morgan Jones: Morgan Jones Limited acts as an employment agency. By applying, you accept the Terms & Conditions as well as the Privacy, Cookie, and Data Retention Policy which can be found on our website. Due to the high volume of applicants we see, if you have not heard back from us within 72 hours, please assume that you have been unsuccessful on this occasion. To view other great opportunities, visit our website or follow Morgan Jones on your favourite social networks - Facebook, Instagram, Twitter, or LinkedIn
Morson are currently recruiting for a Senior Administrator based in Studley, West Midlands for a long term contract starting ASAP. Provide effective operational and strategic support to the Programme Lead and the Senior Leadership Team, ensuring accurate and timely actions and outputs. Central point of contact and trusted advisor for the Programme Director, Senior Leadership Teams, Functional and Project Managers. Ensuring the continual development of key working relationships with client, stakeholder and partner leadership teams by maintaining and nurturing key working relationships with colleagues both internally and externally. Work in collaboration with project managers and function leads to determine resource requirements and ensure projects are efficiently resourced. Ensuring projects forecast and plan resources effectively to support current and future projects, liaising with senior management teams to evaluate and advise on the wider workforce requirements across the Framework. Ensure resource planning decisions consider all aspects of the project being resourced plus the implications and impact on wider programme of works across the Framework. Including analysing and interrogating workforce requirements against programme needs ensuring efficient use of current workforce and effective recruitment and the active pursuit of redeployment opportunities for surplus resources. Deliver and analyse data for reporting by collating and managing resource and workforce data, providing information and feedback on resource requirements and transfer and redeployment activities. Management of monthly submissions required for reporting, by coordinating and helping senior management with Board reports. Management and supervision of EDI & Social Value activities and internal communications. Actively pursue the continuous improvement of the resource planning process. Responsible for supporting and leading identified business improvement projects and management initiatives. Involvement in senior management meetings and strategic business development sessions contributing to overall business strategy. Management of multiple diaries, prioritising and delegating meetings and appointments to ensure most effect use of time for the Programme Lead and SLT. Excellent communication and stakeholder management skills, able to engage and communicate with a wide range of people externally and internally., Ability to work in a complex structure., Well organised with excellent planning and time-management skills, Familiar with Microsoft Office Applications., A highly competent written and verbal communicator., Able to demonstrate skills in operational efficiency, the development of first-class working relationships and the delivery of exceptional support services. Please send CVs to (url removed) or (url removed)
May 17, 2024
Contractor
Morson are currently recruiting for a Senior Administrator based in Studley, West Midlands for a long term contract starting ASAP. Provide effective operational and strategic support to the Programme Lead and the Senior Leadership Team, ensuring accurate and timely actions and outputs. Central point of contact and trusted advisor for the Programme Director, Senior Leadership Teams, Functional and Project Managers. Ensuring the continual development of key working relationships with client, stakeholder and partner leadership teams by maintaining and nurturing key working relationships with colleagues both internally and externally. Work in collaboration with project managers and function leads to determine resource requirements and ensure projects are efficiently resourced. Ensuring projects forecast and plan resources effectively to support current and future projects, liaising with senior management teams to evaluate and advise on the wider workforce requirements across the Framework. Ensure resource planning decisions consider all aspects of the project being resourced plus the implications and impact on wider programme of works across the Framework. Including analysing and interrogating workforce requirements against programme needs ensuring efficient use of current workforce and effective recruitment and the active pursuit of redeployment opportunities for surplus resources. Deliver and analyse data for reporting by collating and managing resource and workforce data, providing information and feedback on resource requirements and transfer and redeployment activities. Management of monthly submissions required for reporting, by coordinating and helping senior management with Board reports. Management and supervision of EDI & Social Value activities and internal communications. Actively pursue the continuous improvement of the resource planning process. Responsible for supporting and leading identified business improvement projects and management initiatives. Involvement in senior management meetings and strategic business development sessions contributing to overall business strategy. Management of multiple diaries, prioritising and delegating meetings and appointments to ensure most effect use of time for the Programme Lead and SLT. Excellent communication and stakeholder management skills, able to engage and communicate with a wide range of people externally and internally., Ability to work in a complex structure., Well organised with excellent planning and time-management skills, Familiar with Microsoft Office Applications., A highly competent written and verbal communicator., Able to demonstrate skills in operational efficiency, the development of first-class working relationships and the delivery of exceptional support services. Please send CVs to (url removed) or (url removed)