Hamberley Care Management Limited
Glasgow, Lanarkshire
Job Description Be all you can be with Hamberley The award-winning Hamberley Care Group is changing the way that elderly care is delivered through our luxury homes across the UK. We are recruiting for a caring professional and self-motivated individual with good practical maintenance experience to join on our home. The successful candidate will be responsible for managing health and safety at this home, undertake remedial work and liaise with external contractors on work beyond the scope of general repair and maintenance. We offer our colleagues: Generous, above-market rate pay. Contracted hours - 20 Hours per week Shifts work Workplace pension Comprehensive and further development opportunities Refer a Friend Bonus - up to £750 per referral T&Cs Apply Could you be part of our team? The Maintenance Officer is responsible for the upkeep and maintenance of all buildings, equipment, fire safety and legionella control. Ensure the home and grounds are kept in a good state of repair and residents have access to all appropriate areas Compliance with Health and Safety legislation throughout the home, including reporting of H&S incidents Source appropriate contractors and suppliers to service the needs of the care home Carry out day to day repairs and some refurbishment activity to maintain standards in the care home Actively engage with staff, relatives and families as part of the care home team and regularly engage with residents Working closely with the Home Manager or nominated colleague to make sure that our residents live in a place that is safe and well maintained at all times. Ensuring that regular safety checks and servicing is carried out on all equipment and accurate records are kept. Having excellent communication with the Home Manager and also the Residents Basic plumbing and electrical maintenance Clearing and Cleaning general areas Assembling furniture • Painting and decorating. The ideal applicant will have/be: Able to demonstrate Health and Safety awareness through discussion Experience of maintenance role To share our values and demonstrate them at all times "Can-Do" flexible team worker, problem fixer, passion for what they do, ability to manage diverse and demanding workload, think out of the box, open to doing things differently Join us at Glasgow's most stunning care home Newton House is a luxurious care home in Newton Mearns, Glasgow, part of the award-winning Hamberley Care Homes - offering luxury care homes in beautiful locations throughout the UK.Residents live in spacious, stylish ensuite rooms, and enjoy beautifully furnished shared spaces and landscaped gardens. From the deluxe picture house - where we screen classic films - to the on-site luxury spa - offering hairdressing, manicures and relaxing therapies - everything has been designed and finished with the care and attention you would expect from a 5-star hotel. We offer our colleagues: Competitive starting salary Workplace pension Comprehensive and further learning opportunities Opportunities for Career progression Hamberley People We respect and value our residents and each other. At Hamberley Care Homes, we believe in the importance of what we do and why we do it. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything. Be part of it!
May 18, 2024
Full time
Job Description Be all you can be with Hamberley The award-winning Hamberley Care Group is changing the way that elderly care is delivered through our luxury homes across the UK. We are recruiting for a caring professional and self-motivated individual with good practical maintenance experience to join on our home. The successful candidate will be responsible for managing health and safety at this home, undertake remedial work and liaise with external contractors on work beyond the scope of general repair and maintenance. We offer our colleagues: Generous, above-market rate pay. Contracted hours - 20 Hours per week Shifts work Workplace pension Comprehensive and further development opportunities Refer a Friend Bonus - up to £750 per referral T&Cs Apply Could you be part of our team? The Maintenance Officer is responsible for the upkeep and maintenance of all buildings, equipment, fire safety and legionella control. Ensure the home and grounds are kept in a good state of repair and residents have access to all appropriate areas Compliance with Health and Safety legislation throughout the home, including reporting of H&S incidents Source appropriate contractors and suppliers to service the needs of the care home Carry out day to day repairs and some refurbishment activity to maintain standards in the care home Actively engage with staff, relatives and families as part of the care home team and regularly engage with residents Working closely with the Home Manager or nominated colleague to make sure that our residents live in a place that is safe and well maintained at all times. Ensuring that regular safety checks and servicing is carried out on all equipment and accurate records are kept. Having excellent communication with the Home Manager and also the Residents Basic plumbing and electrical maintenance Clearing and Cleaning general areas Assembling furniture • Painting and decorating. The ideal applicant will have/be: Able to demonstrate Health and Safety awareness through discussion Experience of maintenance role To share our values and demonstrate them at all times "Can-Do" flexible team worker, problem fixer, passion for what they do, ability to manage diverse and demanding workload, think out of the box, open to doing things differently Join us at Glasgow's most stunning care home Newton House is a luxurious care home in Newton Mearns, Glasgow, part of the award-winning Hamberley Care Homes - offering luxury care homes in beautiful locations throughout the UK.Residents live in spacious, stylish ensuite rooms, and enjoy beautifully furnished shared spaces and landscaped gardens. From the deluxe picture house - where we screen classic films - to the on-site luxury spa - offering hairdressing, manicures and relaxing therapies - everything has been designed and finished with the care and attention you would expect from a 5-star hotel. We offer our colleagues: Competitive starting salary Workplace pension Comprehensive and further learning opportunities Opportunities for Career progression Hamberley People We respect and value our residents and each other. At Hamberley Care Homes, we believe in the importance of what we do and why we do it. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything. Be part of it!
Hamberley Care Management Limited
Nottingham, Nottinghamshire
Job Description Be all you can be with Hamberley The award-winning Hamberley Care Group is changing the way that elderly care is delivered through our luxury homes across the UK. We are recruiting for a caring professional and self-motivated individual with good practical maintenance experience to join on our home. The successful candidate will be responsible for managing health and safety at this home, undertake remedial work and liaise with external contractors on work beyond the scope of general repair and maintenance. We offer our colleagues: Generous, above-market rate pay. Contracted hours - 20 hours per week Shifts work Workplace pension Comprehensive and further development opportunities Refer a Friend Bonus - up to £750 per referral T&Cs Apply Could you be part of our team? The Maintenance Officer is responsible for the upkeep and maintenance of all buildings, equipment, fire safety and legionella control. Ensure the home and grounds are kept in a good state of repair and residents have access to all appropriate areas Compliance with Health and Safety legislation throughout the home, including reporting of H&S incidents Source appropriate contractors and suppliers to service the needs of the care home Carry out day to day repairs and some refurbishment activity to maintain standards in the care home Actively engage with staff, relatives and families as part of the care home team and regularly engage with residents Working closely with the Home Manager or nominated colleague to make sure that our residents live in a place that is safe and well maintained at all times. Ensuring that regular safety checks and servicing is carried out on all equipment and accurate records are kept. Having excellent communication with the Home Manager and also the Residents Basic plumbing and electrical maintenance Clearing and Cleaning general areas Assembling furniture • Painting and decorating. The ideal applicant will have/be: Able to demonstrate Health and Safety awareness through discussion Experience of maintenance role To share our values and demonstrate them at all times "Can-Do" flexible team worker, problem fixer, passion for what they do, ability to manage diverse and demanding workload, think out of the box, open to doing things differently Join us at Nottingham's most stunning care home Edwalton Manor is a luxurious care home in Edwalton, Nottingham, part of the award-winning Hamberley Care Homes - offering luxury care homes in beautiful locations throughout the UK.Residents live in spacious, stylish ensuite rooms, and enjoy beautifully furnished shared spaces and landscaped gardens. From the deluxe picture house - where we screen classic films - to the on-site luxury spa - offering hairdressing, manicures and relaxing therapies - everything has been designed and finished with the care and attention you would expect from a 5-star hotel. We offer our colleagues: Competitive starting salary Workplace pension Comprehensive and further learning opportunities Opportunities for Career progression Hamberley People We respect and value our residents and each other. At Hamberley Care Homes, we believe in the importance of what we do and why we do it. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything. Be part of it!
May 18, 2024
Full time
Job Description Be all you can be with Hamberley The award-winning Hamberley Care Group is changing the way that elderly care is delivered through our luxury homes across the UK. We are recruiting for a caring professional and self-motivated individual with good practical maintenance experience to join on our home. The successful candidate will be responsible for managing health and safety at this home, undertake remedial work and liaise with external contractors on work beyond the scope of general repair and maintenance. We offer our colleagues: Generous, above-market rate pay. Contracted hours - 20 hours per week Shifts work Workplace pension Comprehensive and further development opportunities Refer a Friend Bonus - up to £750 per referral T&Cs Apply Could you be part of our team? The Maintenance Officer is responsible for the upkeep and maintenance of all buildings, equipment, fire safety and legionella control. Ensure the home and grounds are kept in a good state of repair and residents have access to all appropriate areas Compliance with Health and Safety legislation throughout the home, including reporting of H&S incidents Source appropriate contractors and suppliers to service the needs of the care home Carry out day to day repairs and some refurbishment activity to maintain standards in the care home Actively engage with staff, relatives and families as part of the care home team and regularly engage with residents Working closely with the Home Manager or nominated colleague to make sure that our residents live in a place that is safe and well maintained at all times. Ensuring that regular safety checks and servicing is carried out on all equipment and accurate records are kept. Having excellent communication with the Home Manager and also the Residents Basic plumbing and electrical maintenance Clearing and Cleaning general areas Assembling furniture • Painting and decorating. The ideal applicant will have/be: Able to demonstrate Health and Safety awareness through discussion Experience of maintenance role To share our values and demonstrate them at all times "Can-Do" flexible team worker, problem fixer, passion for what they do, ability to manage diverse and demanding workload, think out of the box, open to doing things differently Join us at Nottingham's most stunning care home Edwalton Manor is a luxurious care home in Edwalton, Nottingham, part of the award-winning Hamberley Care Homes - offering luxury care homes in beautiful locations throughout the UK.Residents live in spacious, stylish ensuite rooms, and enjoy beautifully furnished shared spaces and landscaped gardens. From the deluxe picture house - where we screen classic films - to the on-site luxury spa - offering hairdressing, manicures and relaxing therapies - everything has been designed and finished with the care and attention you would expect from a 5-star hotel. We offer our colleagues: Competitive starting salary Workplace pension Comprehensive and further learning opportunities Opportunities for Career progression Hamberley People We respect and value our residents and each other. At Hamberley Care Homes, we believe in the importance of what we do and why we do it. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything. Be part of it!
Senior Tenancy Associate Home Made Are you eager to immerse yourself in the heart of prop-tech lettings innovation with Home Made? Then join our vibrant Tenancy Operations Team as we continue our rapid expansion. We're seeking a dynamic individual who thrives in fast-paced startup environments and is passionate about revolutionising the rental industry. So, if you love the energy of a startup,eager to play a role in team building and expansion,and dream of shaking up the rental industry, then this role is for you! Salary: depending on experience Working hours : 9am-6pm Monday-Friday and every other Saturday (1/2 day) - with a 1/2 day back in lieu Office location: Southwark (office base role, 1 day WFH post probation), note that the Saturday 1/2 day is WFH) The role: Includes but not limited to Working through key processes from the moment a payment of intent is received through to move in. Champion a customer-centric journey for tenants, conducting introductory calls, daily check-ins, and ensuring their needs are central to achieving the move-in milestone. Ensuring compliance with all relevant legislation and maintaining up-to-date knowledge of all imminent policy changes pertinent to our operation. Including but not limited to, Tenancy Agreements, HMO's, Gas & Electrical Safety Regulations, Landlord and Tenant Law, and Fire Safety Regulations. Collaborate closely with the sales team to smoothly convert deals into tenancies, particularly when deals encounter hurdles. Organising and managing third party tenancy services Organising logistics including pre-tenancy maintenance Monitor deposit registration processes to ensure compliance with relevant regulations. Contributing to the development of the department through ad-hoc project work which seeks to identify efficiency gains and improve the customer journey About You: You excel in written communication Builds strong connections through interpersonal skills and top-notch customer service Navigates administrative tasks like a pro, keeping things running smoothly Drives for results, always seeking effective solutions Prior experience in the world oflettings and knowledge of low level lettings compliance Benefits of working with us: Annual Leave: 24 days leave + your birthday off! Modern, state of the art offices Employee Perks: discounts for stores, cinema etc Yearly Half Day Charity Day Office Social Events (Summer and Winter Parties) Our Culture Club run important initiatives and celebrations throughout the year for everyone to get involved in such as: St. Patricks Day, Diwali, Movember etc. Mental Health First Aiders On site Gym access, showers (towels & shower gel), and indoor bike storage Weekly Friday 5pm Happy Hour in the office Opportunities to upskill in your career through our Learning and Development Programme Interview Process: Application: Application & CV - help us get to know you 1st Round: Video Interview with Customer Success Manager 2nd Round: Online Assessment 3rd Round: In Person Interview with Customer Success Manager and Head of Operations + assessment We are an equal-opportunity employer Diversity and inclusion are important to us at Home Made and we encourage a culture where everyone can be themselves at work. We value and actively seek out a richly diverse range of talent and our policies ensure that every job application and employee is treated fairly, with equal opportunity to succeed. All applicants will be considered for employment without regard to any characteristic protected by law. Home Made is an equal opportunity employer and will offer reasonable adjustments to applicants in our recruitment process. If you require any accommodations or adjustments as a result of disability, impairment, or health condition, please do not hesitate to contact us at .
May 18, 2024
Full time
Senior Tenancy Associate Home Made Are you eager to immerse yourself in the heart of prop-tech lettings innovation with Home Made? Then join our vibrant Tenancy Operations Team as we continue our rapid expansion. We're seeking a dynamic individual who thrives in fast-paced startup environments and is passionate about revolutionising the rental industry. So, if you love the energy of a startup,eager to play a role in team building and expansion,and dream of shaking up the rental industry, then this role is for you! Salary: depending on experience Working hours : 9am-6pm Monday-Friday and every other Saturday (1/2 day) - with a 1/2 day back in lieu Office location: Southwark (office base role, 1 day WFH post probation), note that the Saturday 1/2 day is WFH) The role: Includes but not limited to Working through key processes from the moment a payment of intent is received through to move in. Champion a customer-centric journey for tenants, conducting introductory calls, daily check-ins, and ensuring their needs are central to achieving the move-in milestone. Ensuring compliance with all relevant legislation and maintaining up-to-date knowledge of all imminent policy changes pertinent to our operation. Including but not limited to, Tenancy Agreements, HMO's, Gas & Electrical Safety Regulations, Landlord and Tenant Law, and Fire Safety Regulations. Collaborate closely with the sales team to smoothly convert deals into tenancies, particularly when deals encounter hurdles. Organising and managing third party tenancy services Organising logistics including pre-tenancy maintenance Monitor deposit registration processes to ensure compliance with relevant regulations. Contributing to the development of the department through ad-hoc project work which seeks to identify efficiency gains and improve the customer journey About You: You excel in written communication Builds strong connections through interpersonal skills and top-notch customer service Navigates administrative tasks like a pro, keeping things running smoothly Drives for results, always seeking effective solutions Prior experience in the world oflettings and knowledge of low level lettings compliance Benefits of working with us: Annual Leave: 24 days leave + your birthday off! Modern, state of the art offices Employee Perks: discounts for stores, cinema etc Yearly Half Day Charity Day Office Social Events (Summer and Winter Parties) Our Culture Club run important initiatives and celebrations throughout the year for everyone to get involved in such as: St. Patricks Day, Diwali, Movember etc. Mental Health First Aiders On site Gym access, showers (towels & shower gel), and indoor bike storage Weekly Friday 5pm Happy Hour in the office Opportunities to upskill in your career through our Learning and Development Programme Interview Process: Application: Application & CV - help us get to know you 1st Round: Video Interview with Customer Success Manager 2nd Round: Online Assessment 3rd Round: In Person Interview with Customer Success Manager and Head of Operations + assessment We are an equal-opportunity employer Diversity and inclusion are important to us at Home Made and we encourage a culture where everyone can be themselves at work. We value and actively seek out a richly diverse range of talent and our policies ensure that every job application and employee is treated fairly, with equal opportunity to succeed. All applicants will be considered for employment without regard to any characteristic protected by law. Home Made is an equal opportunity employer and will offer reasonable adjustments to applicants in our recruitment process. If you require any accommodations or adjustments as a result of disability, impairment, or health condition, please do not hesitate to contact us at .
Hamberley Care Management Limited
Dunstable, Bedfordshire
Job Description Be all you can be with Hamberley The award-winning Hamberley Care Group is changing the way that elderly care is delivered through our luxury homes across the UK. We are recruiting for a caring professional and self-motivated individual with good practical maintenance experience to join on our home. The successful candidate will be responsible for managing health and safety at this home, undertake remedial work and liaise with external contractors on work beyond the scope of general repair and maintenance. We offer our colleagues: Generous, above-market rate pay. Contracted hours - 40 Hours per week Shifts work Workplace pension Comprehensive and further development opportunities Refer a Friend Bonus - up to £750 per referral T&Cs Apply Could you be part of our team? The Maintenance Officer is responsible for the upkeep and maintenance of all buildings, equipment, fire safety and legionella control. Ensure the home and grounds are kept in a good state of repair and residents have access to all appropriate areas Compliance with Health and Safety legislation throughout the home, including reporting of H&S incidents Source appropriate contractors and suppliers to service the needs of the care home Carry out day to day repairs and some refurbishment activity to maintain standards in the care home Actively engage with staff, relatives and families as part of the care home team and regularly engage with residents Working closely with the Home Manager or nominated colleague to make sure that our residents live in a place that is safe and well maintained at all times. Ensuring that regular safety checks and servicing is carried out on all equipment and accurate records are kept. Having excellent communication with the Home Manager and also the Residents Basic plumbing and electrical maintenance Clearing and Cleaning general areas Assembling furniture • Painting and decorating. The ideal applicant will have/be: Able to demonstrate Health and Safety awareness through discussion Experience of maintenance role To share our values and demonstrate them at all times "Can-Do" flexible team worker, problem fixer, passion for what they do, ability to manage diverse and demanding workload, think out of the box, open to doing things differently Join us at Dunstable's most stunning care home Caddington Grove is a luxurious care home in Dunstable, Bedfordshire, part of the award-winning Hamberley Care Homes - offering luxury care homes in beautiful locations throughout the UK.Residents live in spacious, stylish ensuite rooms, and enjoy beautifully furnished shared spaces and landscaped gardens. From the deluxe picture house - where we screen classic films - to the on-site luxury spa - offering hairdressing, manicures and relaxing therapies - everything has been designed and finished with the care and attention you would expect from a 5-star hotel. We offer our colleagues: Competitive starting salary Workplace pension Comprehensive and further learning opportunities Opportunities for Career progression Hamberley People We respect and value our residents and each other. At Hamberley Care Homes, we believe in the importance of what we do and why we do it. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything. Be part of it! MOCGR
May 18, 2024
Full time
Job Description Be all you can be with Hamberley The award-winning Hamberley Care Group is changing the way that elderly care is delivered through our luxury homes across the UK. We are recruiting for a caring professional and self-motivated individual with good practical maintenance experience to join on our home. The successful candidate will be responsible for managing health and safety at this home, undertake remedial work and liaise with external contractors on work beyond the scope of general repair and maintenance. We offer our colleagues: Generous, above-market rate pay. Contracted hours - 40 Hours per week Shifts work Workplace pension Comprehensive and further development opportunities Refer a Friend Bonus - up to £750 per referral T&Cs Apply Could you be part of our team? The Maintenance Officer is responsible for the upkeep and maintenance of all buildings, equipment, fire safety and legionella control. Ensure the home and grounds are kept in a good state of repair and residents have access to all appropriate areas Compliance with Health and Safety legislation throughout the home, including reporting of H&S incidents Source appropriate contractors and suppliers to service the needs of the care home Carry out day to day repairs and some refurbishment activity to maintain standards in the care home Actively engage with staff, relatives and families as part of the care home team and regularly engage with residents Working closely with the Home Manager or nominated colleague to make sure that our residents live in a place that is safe and well maintained at all times. Ensuring that regular safety checks and servicing is carried out on all equipment and accurate records are kept. Having excellent communication with the Home Manager and also the Residents Basic plumbing and electrical maintenance Clearing and Cleaning general areas Assembling furniture • Painting and decorating. The ideal applicant will have/be: Able to demonstrate Health and Safety awareness through discussion Experience of maintenance role To share our values and demonstrate them at all times "Can-Do" flexible team worker, problem fixer, passion for what they do, ability to manage diverse and demanding workload, think out of the box, open to doing things differently Join us at Dunstable's most stunning care home Caddington Grove is a luxurious care home in Dunstable, Bedfordshire, part of the award-winning Hamberley Care Homes - offering luxury care homes in beautiful locations throughout the UK.Residents live in spacious, stylish ensuite rooms, and enjoy beautifully furnished shared spaces and landscaped gardens. From the deluxe picture house - where we screen classic films - to the on-site luxury spa - offering hairdressing, manicures and relaxing therapies - everything has been designed and finished with the care and attention you would expect from a 5-star hotel. We offer our colleagues: Competitive starting salary Workplace pension Comprehensive and further learning opportunities Opportunities for Career progression Hamberley People We respect and value our residents and each other. At Hamberley Care Homes, we believe in the importance of what we do and why we do it. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything. Be part of it! MOCGR
We have now an exciting opportunity for an AST (Area Site Technician) to join the team. This is a key position, carrying out planned and reactive maintenance across a number of site locations. You will be the first line in all maintenance issues throughout your allocated sites. You may be required to request specialist attendance following initial call out. The purpose of this role is to carry out technical repairs and PPM s. You will ensure that all technical and compliance paperwork is completed and up to date at all times. All work will be completed to the highest standards in an efficient and cost-effective manner, whilst complying with all Health and Safety legislation. Key Accountabilities Complete the Planned Preventative Maintenance (PPM) schedule within agreed timescales and to ensure all necessary paperwork is completed accurately. To carry out the repair and maintenance of catering and bakery equipment in stores is required full training to be provided Respond promptly and positively to service call requests from the Helpdesk and to assess the requirements of the job and carry out repairs as and where necessary. Prioritise maintenance and repair work to achieve agreed timescales and response times. Deliver reactive and planned fire alarm system maintenance Conduct emergency lighting tests and repairs Follow purchase order process. Identify non-repairable faults in plant and machinery and promptly advise the Line Manager of findings, with recommendations regarding suitable replacement. Ensure that compliance documentation is completed and up to date at all times Advise the on-site customer (manager) of any repair and maintenance issues that are likely to affect the smooth running of the site. Carry out surveys and complete reports as required by City management. Carry out minor alterations and installations within the individual s technical competence in accordance with current specifications. Complete general repairs and maintenance to customer sites as designated by City management. Attend training courses as and where necessary and to ensure personal job skills keep pace with technical developments. Comply with the company Health and Safety Policy at all times. Represent the company in a professional manner at all times and develop a good working relationship with City and customer employees You will be part of a 24/7 call out rota. Work with company and customer employees to ensure laid-down standards of quality are maintained at all times Comply with any other reasonable request or instruction from the City management team Financial Responsibility: This role is responsible for logging material spending and purchasing. People Responsibility This role is currently responsible for supervising AMT on technical works and PPM. This role is responsible for building good relationship with all colleagues and customers and has no direct reports. Knowledge, Skills and Abilities Educated to NVQ Level 3 / City and Guilds 236 Part 1 + 2 or equivalent in Electrical Installation - ESSENTIAL City and Guilds th Edition or 18th edition(new). - ESSENTIAL 3 phase electrics and its applications Ability to maintain and repair a wide range of electrical and mechanical equipment, e.g. commercial ovens, dishwashers and microwaves Quality of repairs and maintenance Speed and efficiency of work Response to service call requests within agreed response times Achievement of PPM schedule within agreed timescales Maintenance of the Health and Safety policy The Company In 1985, husband and wife Willie and Susan Haughey established City Refrigeration Holdings. The pair set out with one goal to make a positive change in the facilities management industry. The Haugheys founded their enterprise on the values of collaboration and transparency, replacing client/contractor relationships with long-term, mutually beneficial partnerships. Each partner receives a unique strategy, shaped by the needs of the business and implemented by a bespoke, self-delivered model. It is this focus that has allowed the City Group to grow from its humble beginnings into one of the world s most trusted facilities management companies. The business now employs over 12,000 people and has established divisions across Europe, Australia, North America and Asia. It has also diversified the services it offers to include maintenance and engineering, technical procurement and support, cleaning and ancillary services across retail, residential and commercial markets. Now more than three decades into its story, City remains rooted in the core values established by the now Lord and Lady Haughey and remains passionate about sharing its unparalleled professionalism, quality, customer service and value with partners around the globe.
May 18, 2024
Full time
We have now an exciting opportunity for an AST (Area Site Technician) to join the team. This is a key position, carrying out planned and reactive maintenance across a number of site locations. You will be the first line in all maintenance issues throughout your allocated sites. You may be required to request specialist attendance following initial call out. The purpose of this role is to carry out technical repairs and PPM s. You will ensure that all technical and compliance paperwork is completed and up to date at all times. All work will be completed to the highest standards in an efficient and cost-effective manner, whilst complying with all Health and Safety legislation. Key Accountabilities Complete the Planned Preventative Maintenance (PPM) schedule within agreed timescales and to ensure all necessary paperwork is completed accurately. To carry out the repair and maintenance of catering and bakery equipment in stores is required full training to be provided Respond promptly and positively to service call requests from the Helpdesk and to assess the requirements of the job and carry out repairs as and where necessary. Prioritise maintenance and repair work to achieve agreed timescales and response times. Deliver reactive and planned fire alarm system maintenance Conduct emergency lighting tests and repairs Follow purchase order process. Identify non-repairable faults in plant and machinery and promptly advise the Line Manager of findings, with recommendations regarding suitable replacement. Ensure that compliance documentation is completed and up to date at all times Advise the on-site customer (manager) of any repair and maintenance issues that are likely to affect the smooth running of the site. Carry out surveys and complete reports as required by City management. Carry out minor alterations and installations within the individual s technical competence in accordance with current specifications. Complete general repairs and maintenance to customer sites as designated by City management. Attend training courses as and where necessary and to ensure personal job skills keep pace with technical developments. Comply with the company Health and Safety Policy at all times. Represent the company in a professional manner at all times and develop a good working relationship with City and customer employees You will be part of a 24/7 call out rota. Work with company and customer employees to ensure laid-down standards of quality are maintained at all times Comply with any other reasonable request or instruction from the City management team Financial Responsibility: This role is responsible for logging material spending and purchasing. People Responsibility This role is currently responsible for supervising AMT on technical works and PPM. This role is responsible for building good relationship with all colleagues and customers and has no direct reports. Knowledge, Skills and Abilities Educated to NVQ Level 3 / City and Guilds 236 Part 1 + 2 or equivalent in Electrical Installation - ESSENTIAL City and Guilds th Edition or 18th edition(new). - ESSENTIAL 3 phase electrics and its applications Ability to maintain and repair a wide range of electrical and mechanical equipment, e.g. commercial ovens, dishwashers and microwaves Quality of repairs and maintenance Speed and efficiency of work Response to service call requests within agreed response times Achievement of PPM schedule within agreed timescales Maintenance of the Health and Safety policy The Company In 1985, husband and wife Willie and Susan Haughey established City Refrigeration Holdings. The pair set out with one goal to make a positive change in the facilities management industry. The Haugheys founded their enterprise on the values of collaboration and transparency, replacing client/contractor relationships with long-term, mutually beneficial partnerships. Each partner receives a unique strategy, shaped by the needs of the business and implemented by a bespoke, self-delivered model. It is this focus that has allowed the City Group to grow from its humble beginnings into one of the world s most trusted facilities management companies. The business now employs over 12,000 people and has established divisions across Europe, Australia, North America and Asia. It has also diversified the services it offers to include maintenance and engineering, technical procurement and support, cleaning and ancillary services across retail, residential and commercial markets. Now more than three decades into its story, City remains rooted in the core values established by the now Lord and Lady Haughey and remains passionate about sharing its unparalleled professionalism, quality, customer service and value with partners around the globe.
Job Title- Shop ManagerBasingstoke/ChinehamSalary- £25,250 We are looking for two Shop Managers for a local cherished Charity. The shop Manager is responsible for the efficient running of the charity shop. This will include management of staff and volunteers, ensuring maximum financial return for the charity. Main duties and responsibilities Meet set sales targets and optimise profits by controlling costs effectively. Maintain a consistent standard of customer service and supporter care excellence. Oversee daily banking of shop earnings and accurately generate financial reports and documentation. Analyse shop financial data and take necessary actions accordingly. Source quality donated goods to meet processing targets while adhering to pricing guidelines. Ensure the shop is open to the public from 9:00 am to 5:00 pm Monday to Saturday. Recruit and manage necessary staff, leveraging volunteer assistance effectively. Establish efficient processing systems in the stockroom to support sales floor needs. Provide guidance to Assistant Shop Manager and volunteers, offering training and development recommendations. Create weekly work schedules to ensure full staffing during opening hours, including arranging cover for absences. Develop and showcase a stock of quality items for sale, utilising collection schemes and donations. Continuously improve stock display techniques to attract more customers. Dress window displays with charity promotional material. Price items for display and identify valuable goods, antiques, and designer clothing. Manage disposal of unwanted items and waste, maintaining effective paperwork filing systems. Oversee all security aspects of the shop, serving as the first key holder and ensuring proper cash and property handling procedures. Ensure compliance with health and safety legislation, educating staff about their responsibilities. Manage daily fire risk responsibilities, including fire evacuation plans, fire safety logbook maintenance, fire protection, and relevant training. SKILLS AND EXPERIENCE Essential Commercial awareness. Understanding of high street retail fashion. Team management experience. Desirable Experience meeting sales and profit targets. Proficiency in computer use for social and business purposes. Skills Strong interpersonal skills. Flexible and adaptable to change. Initiative-driven. Ability to work well under pressure. Effective time management and prioritisation. Organisational and planning skills. Proficient in written and numeric tasks. This is fantastic opportunity for someone to showcase their retail management experience in a rewarding and varied role supporting a local charity. The hours will be 35 hours a week and will include some Saturdays. There is parking at both location, Basingstoke and Chineham. Please send us your CV in the first instance. Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
May 18, 2024
Full time
Job Title- Shop ManagerBasingstoke/ChinehamSalary- £25,250 We are looking for two Shop Managers for a local cherished Charity. The shop Manager is responsible for the efficient running of the charity shop. This will include management of staff and volunteers, ensuring maximum financial return for the charity. Main duties and responsibilities Meet set sales targets and optimise profits by controlling costs effectively. Maintain a consistent standard of customer service and supporter care excellence. Oversee daily banking of shop earnings and accurately generate financial reports and documentation. Analyse shop financial data and take necessary actions accordingly. Source quality donated goods to meet processing targets while adhering to pricing guidelines. Ensure the shop is open to the public from 9:00 am to 5:00 pm Monday to Saturday. Recruit and manage necessary staff, leveraging volunteer assistance effectively. Establish efficient processing systems in the stockroom to support sales floor needs. Provide guidance to Assistant Shop Manager and volunteers, offering training and development recommendations. Create weekly work schedules to ensure full staffing during opening hours, including arranging cover for absences. Develop and showcase a stock of quality items for sale, utilising collection schemes and donations. Continuously improve stock display techniques to attract more customers. Dress window displays with charity promotional material. Price items for display and identify valuable goods, antiques, and designer clothing. Manage disposal of unwanted items and waste, maintaining effective paperwork filing systems. Oversee all security aspects of the shop, serving as the first key holder and ensuring proper cash and property handling procedures. Ensure compliance with health and safety legislation, educating staff about their responsibilities. Manage daily fire risk responsibilities, including fire evacuation plans, fire safety logbook maintenance, fire protection, and relevant training. SKILLS AND EXPERIENCE Essential Commercial awareness. Understanding of high street retail fashion. Team management experience. Desirable Experience meeting sales and profit targets. Proficiency in computer use for social and business purposes. Skills Strong interpersonal skills. Flexible and adaptable to change. Initiative-driven. Ability to work well under pressure. Effective time management and prioritisation. Organisational and planning skills. Proficient in written and numeric tasks. This is fantastic opportunity for someone to showcase their retail management experience in a rewarding and varied role supporting a local charity. The hours will be 35 hours a week and will include some Saturdays. There is parking at both location, Basingstoke and Chineham. Please send us your CV in the first instance. Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
Fire Safety Officer £346p/d Umbrella Rate (Inside IR35) Initial 3 Months Newham - London What will you do? An active technical team member managing all aspects of fire safety across the Council housing assets ensuring services are maintained and improved. To provide an operational fire safety management function for all Council owned and managed housing assets delivering continuous improvement in resident safety. Supporting compliance with both statutory and non-statutory fire safety legislation and associated building regulations. To carry out fire risk assessments across all of the councils housing stock. What do you need? To be successful in your application for this role you will need to demonstrate the following on application and through the interview process: Recognised construction/Fire Safety qualification - related qualification to at least HNC or HND level with a demonstrable record of accomplishment as a project manager on large and moderately complex projects Experience in managing the quality of largescale fire remedial projects on residential buildings. UK Resident. This role will require you to obtain an Enhanced/Standard satisfactory clearance from the Disclosure and Barring Service What to do next? This role will move quickly and is unique opportunity to join a growing local authority. To avoid missing out please apply today with a copy of your CV. To understand more about the role a JD is available upon request.
May 18, 2024
Contractor
Fire Safety Officer £346p/d Umbrella Rate (Inside IR35) Initial 3 Months Newham - London What will you do? An active technical team member managing all aspects of fire safety across the Council housing assets ensuring services are maintained and improved. To provide an operational fire safety management function for all Council owned and managed housing assets delivering continuous improvement in resident safety. Supporting compliance with both statutory and non-statutory fire safety legislation and associated building regulations. To carry out fire risk assessments across all of the councils housing stock. What do you need? To be successful in your application for this role you will need to demonstrate the following on application and through the interview process: Recognised construction/Fire Safety qualification - related qualification to at least HNC or HND level with a demonstrable record of accomplishment as a project manager on large and moderately complex projects Experience in managing the quality of largescale fire remedial projects on residential buildings. UK Resident. This role will require you to obtain an Enhanced/Standard satisfactory clearance from the Disclosure and Barring Service What to do next? This role will move quickly and is unique opportunity to join a growing local authority. To avoid missing out please apply today with a copy of your CV. To understand more about the role a JD is available upon request.
Gloucester City Homes (GCH) is an ambitious, dynamic housing association with strong community roots. We are focused on building homes and communities where people can thrive and delivering valued services to our customers. We re now seeking a Compliance Coordinator someone to take accountability for organizing the delivery of GCH s Gas and Heating compliance checks, annual servicing, routine & emergency repairs and installations, in accordance with Gas Safety (Installations and Use) Regulations 1998 and other heating regulations. On behalf of the Property directorate, you ll be the central point and lead for access issues and in support of all areas of compliance to ensure we meet our Landlord Health and Safety responsibilities. You will be responsible for the day-to-day organisation of the annual gas servicing diary, service records and administration for a team of directly employed Engineers and external contractors and enable the delivery of a robust maintenance, servicing, and installation service to GCH s property portfolio. You will collate, store and record LGSR s and other heating reports from the internal team, external contractors, and auditing contractors, and work closely with the Compliance Manager and Gas Supervisor to ensure that all legal obligations in respect of Gas Safety are met. This is a hybrid role working 2 days per week in our office in Gloucester and 3 days per week at home. We d like you to Have experience of monitoring performance and productivity of teams and individuals. Have experience of delivering excellent customer service, identifying and solving problems. Have experience of engaging with vulnerable people. Have knowledge of gas and heating regulations and working practices. Have knowledge and experience of compliance around the big six elements (Gas, Electrical, Fire, Lifts, Asbestos and Legionella). Be competent with IT systems to gather, store and process information. Be experienced working with field based Engineers and contractors. Closing Date: 14th June 2024 GCH reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. GCH is committed to equal opportunities. We actively encourage applications from all sections of our community, particularly those with lived experience of our work. We celebrate the diverse nature of our customers and colleagues, striving to develop diverse teams where everyone can be their authentic self through an inclusive, family friendly, flexible and fun culture. Our values of pride, quality, integrity and innovation are at the heart of what we do. So if this sounds like you, we d be delighted to hear from you!
May 18, 2024
Full time
Gloucester City Homes (GCH) is an ambitious, dynamic housing association with strong community roots. We are focused on building homes and communities where people can thrive and delivering valued services to our customers. We re now seeking a Compliance Coordinator someone to take accountability for organizing the delivery of GCH s Gas and Heating compliance checks, annual servicing, routine & emergency repairs and installations, in accordance with Gas Safety (Installations and Use) Regulations 1998 and other heating regulations. On behalf of the Property directorate, you ll be the central point and lead for access issues and in support of all areas of compliance to ensure we meet our Landlord Health and Safety responsibilities. You will be responsible for the day-to-day organisation of the annual gas servicing diary, service records and administration for a team of directly employed Engineers and external contractors and enable the delivery of a robust maintenance, servicing, and installation service to GCH s property portfolio. You will collate, store and record LGSR s and other heating reports from the internal team, external contractors, and auditing contractors, and work closely with the Compliance Manager and Gas Supervisor to ensure that all legal obligations in respect of Gas Safety are met. This is a hybrid role working 2 days per week in our office in Gloucester and 3 days per week at home. We d like you to Have experience of monitoring performance and productivity of teams and individuals. Have experience of delivering excellent customer service, identifying and solving problems. Have experience of engaging with vulnerable people. Have knowledge of gas and heating regulations and working practices. Have knowledge and experience of compliance around the big six elements (Gas, Electrical, Fire, Lifts, Asbestos and Legionella). Be competent with IT systems to gather, store and process information. Be experienced working with field based Engineers and contractors. Closing Date: 14th June 2024 GCH reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. GCH is committed to equal opportunities. We actively encourage applications from all sections of our community, particularly those with lived experience of our work. We celebrate the diverse nature of our customers and colleagues, striving to develop diverse teams where everyone can be their authentic self through an inclusive, family friendly, flexible and fun culture. Our values of pride, quality, integrity and innovation are at the heart of what we do. So if this sounds like you, we d be delighted to hear from you!
Our client has over 100 years of combined experience across there team, made up of fire engineers, consultants and project managers all delivering high levels of service to their clients. Due to a wealth of passive fire work they are currently seeking an experienced Passive Fire Supervisor to join their market leading consultancy covering projects across the UK. The successful Passive Fire Supervisor will receive a competitive industry salary, a company car, 30 days paid leave, a company pension and future development opportunities. Passive Fire Supervisor benefits: 40,000 - 45,000 Company car Permanent National projects Remote working 30 days holiday increasing further with years of service Company laptop and phone Passive Fire Supervisor main duties: Supervising a team of sub contract and direct labour Conduct H&S checks ensuring a safe working environment Surveying passive fire works and advising on remedial works to be completed Scheduling works and ordering materials Travelling to various sites and representing the company in a positive manor Writing reports and liaising with office staff Passive Fire Supervisor Qualifications/Experience: Prior experience in supervision and surveying is essential Ideally you will come from a strong passive fire protection background Must be ambitious with a proven track record in passive fire works SSSTS or SMSTS Interested? For more information please send an up to date CV to (url removed) or call (phone number removed). Suitable Job Titles: Passive Fire Supervisor, Fire Stopping Supervisor, Fire Surveyor, Passive Fire Surveyor, PFP Supervisor, PFP Manager, Passive Fire Protection Manager, PFP Contract Manager, Contracts Manager, Fire Safety Manager, FM Manger, Passive Fire Manager, Compliance Manager, Construction Manager, Fire Contract Manager, Fire Surveying Contract Manager, Health and Safety Manager.
May 18, 2024
Full time
Our client has over 100 years of combined experience across there team, made up of fire engineers, consultants and project managers all delivering high levels of service to their clients. Due to a wealth of passive fire work they are currently seeking an experienced Passive Fire Supervisor to join their market leading consultancy covering projects across the UK. The successful Passive Fire Supervisor will receive a competitive industry salary, a company car, 30 days paid leave, a company pension and future development opportunities. Passive Fire Supervisor benefits: 40,000 - 45,000 Company car Permanent National projects Remote working 30 days holiday increasing further with years of service Company laptop and phone Passive Fire Supervisor main duties: Supervising a team of sub contract and direct labour Conduct H&S checks ensuring a safe working environment Surveying passive fire works and advising on remedial works to be completed Scheduling works and ordering materials Travelling to various sites and representing the company in a positive manor Writing reports and liaising with office staff Passive Fire Supervisor Qualifications/Experience: Prior experience in supervision and surveying is essential Ideally you will come from a strong passive fire protection background Must be ambitious with a proven track record in passive fire works SSSTS or SMSTS Interested? For more information please send an up to date CV to (url removed) or call (phone number removed). Suitable Job Titles: Passive Fire Supervisor, Fire Stopping Supervisor, Fire Surveyor, Passive Fire Surveyor, PFP Supervisor, PFP Manager, Passive Fire Protection Manager, PFP Contract Manager, Contracts Manager, Fire Safety Manager, FM Manger, Passive Fire Manager, Compliance Manager, Construction Manager, Fire Contract Manager, Fire Surveying Contract Manager, Health and Safety Manager.
Our client is currently seeking an experienced Fire Contracts Manger to join their market leading consultancy covering projects across London. They are passionate about individual and company growth, needing a driven and performance orientated manager to help motivate the team and maintain healthy budgets. You will receive a competitive industry salary, a full electric vehicle, 28 days paid leave, a company pension and future development opportunities. Fire Contracts Manager benefits: 50,000 - 60,000 Full electric company vehicle Permanent National projects Free gym membership Bonus opportunities Remote working 28 days holiday increasing further with years of service 24/7 health and wellbeing Fire Contract Manager main duties: Attending finance and labour meetings Supervisor a team of supervisors Conduct site visits and complete audits Planning own day ensuring key team targets are met Managing multiple contracts from start to finish Managing budgets and identifying saving opportunities Fire Contracts Manager qualifications/experience: Must be happy travelling nationally Must have prior experience managing contracts Ideally you will come from a fire or construction background Must be ambitious with a proven track record of prior achievements Have up to date and relevant knowledge of passive fire legislation Interested? For more information please send an up to date CV to (url removed) or call (phone number removed). Suitable Job Titles: Contracts Manager, Fire Safety Manager, FM Manger, Passive Fire Manager, Compliance Manager, Construction Manager, Fire Contract Manager, Fire Surveying Contract Manager, Health and Safety Manager.
May 18, 2024
Full time
Our client is currently seeking an experienced Fire Contracts Manger to join their market leading consultancy covering projects across London. They are passionate about individual and company growth, needing a driven and performance orientated manager to help motivate the team and maintain healthy budgets. You will receive a competitive industry salary, a full electric vehicle, 28 days paid leave, a company pension and future development opportunities. Fire Contracts Manager benefits: 50,000 - 60,000 Full electric company vehicle Permanent National projects Free gym membership Bonus opportunities Remote working 28 days holiday increasing further with years of service 24/7 health and wellbeing Fire Contract Manager main duties: Attending finance and labour meetings Supervisor a team of supervisors Conduct site visits and complete audits Planning own day ensuring key team targets are met Managing multiple contracts from start to finish Managing budgets and identifying saving opportunities Fire Contracts Manager qualifications/experience: Must be happy travelling nationally Must have prior experience managing contracts Ideally you will come from a fire or construction background Must be ambitious with a proven track record of prior achievements Have up to date and relevant knowledge of passive fire legislation Interested? For more information please send an up to date CV to (url removed) or call (phone number removed). Suitable Job Titles: Contracts Manager, Fire Safety Manager, FM Manger, Passive Fire Manager, Compliance Manager, Construction Manager, Fire Contract Manager, Fire Surveying Contract Manager, Health and Safety Manager.
Job Title: Compliance and Facilities Assistant Location: Macclesfield Contract Type : Temporary Salary: 16.02 Umbrella p/h Overview: Our client is seeking a Compliance and Facilities Assistant to join their team. As a Compliance and Facilities Assistant, you will be responsible for ensuring that the company's facilities and operations comply with all relevant regulations and standards. You will work closely with the Compliance Manager and Facilities Manager to maintain a safe and compliant workplace. The area of coverage will be High Peaks, Staffordshire Moorlands, Macclesfield and Leek. Key Responsibilities Assist in the development and implementation of compliance policies and procedures. Conduct regular audits of facilities and operations to ensure compliance with relevant regulations and standards. Assist in the management of health and safety, fire safety, and environmental compliance. Assist in the coordination of facilities maintenance and repairs. Provide administrative support to the Compliance Manager and Facilities Manager. Requirements Experience in a compliance or facilities role Knowledge of relevant regulations and standards Strong attention to detail Excellent organisational and administrative skills Ability to work independently and as part of a team If you are interested in the position and wants to hear more information regarding the role please give me a call on (phone number removed) or alternatively email Arran at (url removed)
May 18, 2024
Seasonal
Job Title: Compliance and Facilities Assistant Location: Macclesfield Contract Type : Temporary Salary: 16.02 Umbrella p/h Overview: Our client is seeking a Compliance and Facilities Assistant to join their team. As a Compliance and Facilities Assistant, you will be responsible for ensuring that the company's facilities and operations comply with all relevant regulations and standards. You will work closely with the Compliance Manager and Facilities Manager to maintain a safe and compliant workplace. The area of coverage will be High Peaks, Staffordshire Moorlands, Macclesfield and Leek. Key Responsibilities Assist in the development and implementation of compliance policies and procedures. Conduct regular audits of facilities and operations to ensure compliance with relevant regulations and standards. Assist in the management of health and safety, fire safety, and environmental compliance. Assist in the coordination of facilities maintenance and repairs. Provide administrative support to the Compliance Manager and Facilities Manager. Requirements Experience in a compliance or facilities role Knowledge of relevant regulations and standards Strong attention to detail Excellent organisational and administrative skills Ability to work independently and as part of a team If you are interested in the position and wants to hear more information regarding the role please give me a call on (phone number removed) or alternatively email Arran at (url removed)
Working With Us We are an 'Outstanding' (Ofsted 2023) secondary academy, established in 2018 to provide an excellent education for children in Wimbledon. With our new Sixth Form that opened last year, we will soon have a full cohort of students aged 11-18. Two years after opening, we moved into our brand-new building which is modern, bright and equipped with state-of-the-art facilities in every area of the curriculum. We are oversubscribed and fortunate to have an amazing level of support from the community with waiting lists for entry into every year group of our academy. Harris Academy Wimbledon promotes high levels of academic achievement across the curriculum, encourages participation in extra-curricular opportunities and empowers students to make decisions wisely. The curriculum is rich, diverse and personalised ensuring every student achieves his or her true potential. Academic success goes hand-in hand with a rich variety of enrichment and extra-curricular activities; these help foster a spirit of aspiration, resilience and joy in learning. Professional learning is at the heart of the academy, supporting all staff in their development. The academy has a growth mindset approach where industry and commitment are seen as cultural virtues. Development of resilience, self esteem, managing risks/consequences and the ability to work effectively together all form a key part of the pastoral provision. Main Areas of Responsibility You will work under the management of the Premises Manager to ensure the effective organisation and supervision of all matters relating to, and all staff involved with, the Academy premises, paying particular attention to the following: To maintain the Academy in a good state of repair and cleanliness. To perform the inspection of premises and the identification of those areas which require attention either in the long or short term. To ensure that the relevant Health and Safety guidelines are observed in conjunction with the Premise Manager, and that immediate action is taken where possible to avoid injury or damage. Inform the Premises Manager of any defect or actions which may place at risk staff, pupils or visitors to the Academy. To deputise for the Premises Manager in his/her absence. To complete break lunch duties as required. What We are Looking For We would like to hear from you if you have: Knowledge of an educational environment Knowledge of compliance requirements for fire safety, legionella and electrical installations Experience supervising contractors when undertaking servicing and repairs Competent maintenance skills in areas such as decoration, repairs, plumbing, cleaning and grounds maintenance The ability to undertake basic repairs and fault finding The ability to setup and take down classroom areas including moving of furniture The ability to undertake cleaning to a good standard A responsible attitude to health and safety and to promoting safe working practices The ability to work well as part of a team The ability to prioritise work and remain organised The ability to work under pressure Generosity of spirit and a sense of humour Flexibility in approach to completion of work A can do attitude and flexibility in getting tasks completed High expectations regarding the standards of cleanliness and safety for the academy A strong work ethic and capacity for hard work For a full job description and person specification, please download the Job Pack. Applying for this Position Our people are at the heart of our success. We have developed a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level. In addition to the opportunities for career development and progression, we also offer a competitive rewards and benefits package which includes a Performance and Loyalty Bonus, Pension Scheme with generous employer contributions, a Wellbeing Cash Plan, electric car scheme, 26 days' annual leave (plus bank holidays) for staff who work across the full year, and many other benefits. Learn more about our benefits on our website.
May 17, 2024
Full time
Working With Us We are an 'Outstanding' (Ofsted 2023) secondary academy, established in 2018 to provide an excellent education for children in Wimbledon. With our new Sixth Form that opened last year, we will soon have a full cohort of students aged 11-18. Two years after opening, we moved into our brand-new building which is modern, bright and equipped with state-of-the-art facilities in every area of the curriculum. We are oversubscribed and fortunate to have an amazing level of support from the community with waiting lists for entry into every year group of our academy. Harris Academy Wimbledon promotes high levels of academic achievement across the curriculum, encourages participation in extra-curricular opportunities and empowers students to make decisions wisely. The curriculum is rich, diverse and personalised ensuring every student achieves his or her true potential. Academic success goes hand-in hand with a rich variety of enrichment and extra-curricular activities; these help foster a spirit of aspiration, resilience and joy in learning. Professional learning is at the heart of the academy, supporting all staff in their development. The academy has a growth mindset approach where industry and commitment are seen as cultural virtues. Development of resilience, self esteem, managing risks/consequences and the ability to work effectively together all form a key part of the pastoral provision. Main Areas of Responsibility You will work under the management of the Premises Manager to ensure the effective organisation and supervision of all matters relating to, and all staff involved with, the Academy premises, paying particular attention to the following: To maintain the Academy in a good state of repair and cleanliness. To perform the inspection of premises and the identification of those areas which require attention either in the long or short term. To ensure that the relevant Health and Safety guidelines are observed in conjunction with the Premise Manager, and that immediate action is taken where possible to avoid injury or damage. Inform the Premises Manager of any defect or actions which may place at risk staff, pupils or visitors to the Academy. To deputise for the Premises Manager in his/her absence. To complete break lunch duties as required. What We are Looking For We would like to hear from you if you have: Knowledge of an educational environment Knowledge of compliance requirements for fire safety, legionella and electrical installations Experience supervising contractors when undertaking servicing and repairs Competent maintenance skills in areas such as decoration, repairs, plumbing, cleaning and grounds maintenance The ability to undertake basic repairs and fault finding The ability to setup and take down classroom areas including moving of furniture The ability to undertake cleaning to a good standard A responsible attitude to health and safety and to promoting safe working practices The ability to work well as part of a team The ability to prioritise work and remain organised The ability to work under pressure Generosity of spirit and a sense of humour Flexibility in approach to completion of work A can do attitude and flexibility in getting tasks completed High expectations regarding the standards of cleanliness and safety for the academy A strong work ethic and capacity for hard work For a full job description and person specification, please download the Job Pack. Applying for this Position Our people are at the heart of our success. We have developed a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level. In addition to the opportunities for career development and progression, we also offer a competitive rewards and benefits package which includes a Performance and Loyalty Bonus, Pension Scheme with generous employer contributions, a Wellbeing Cash Plan, electric car scheme, 26 days' annual leave (plus bank holidays) for staff who work across the full year, and many other benefits. Learn more about our benefits on our website.
Account Director William Martin Location: Remote with travel to meet with colleagues and clients (including regular meetings in London) Salary: £45,000 per annum with Bonus and Car Allowance Job Type: Full time / Permanent Job Description About Us William Martin, part of the wider Marlowe SRC division, are at the forefront of revolutionising health and safety compliance solutions. With a mission to foster compliance, resilience, and success, we take pride in being the go-to partner for businesses navigating the complexities of regulatory landscapes. Our dedicated team of professionals merges deep industry knowledge with cutting-edge tools, ensuring that our clients receive tailored support to meet and exceed compliance standards. Join us in crafting a future where compliance is more than just a necessity; it's the bedrock of sustainable and flourishing businesses. William Martin Compliance is not just your safety partner but also your pathway to success. About the role The purpose of the job is to be responsible for the delivery of consultancy services to assigned key clients with the support of Technical Account Managers. You will be responsible for overseeing the service deliverables and the technical service specific aspects of individual contracts. Our new Account Director will be a qualified health and safety / fire safety consultant or will possess a sufficient level of relevant technical knowledge and experience and will be responsible for managing our larger property management clients. The Account Director will liaise directly with the clients' Health and Safety team, Facilities Managers and with William Martin Compliance Service Director(s), Team Managers, Technical Managers, Consultants and the Helpdesk team. The role will involve a mixture of business administration, including ensuring services are delivered to the Company's profit targets, drafting up fee proposals, reviewing fees, upselling opportunities and debt management etc., and in accordance with agreed Client Protocols. The Account Director will be at the forefront of our delivery of a high level, responsive quality service to clients and as such, excellent communication skills and a 'can-do' attitude are key. Mental agility and a pro-active approach to problem solving are essential - planning ahead to foresee potential issues and taking personal responsibility for completing tasks. The role is home-based with travel to meet with colleagues and clients (including regular meetings in London). Key Duties: Deal with enquiries from clients and direct client communications. Keep the Client Management Director fully briefed of client specific developments / issues which may arise. Attend client meetings / briefings with the Technical Account Managers or independently, as appropriate. Be proactive and use initiative to develop client accounts through offering additional services to grow the value of accounts year on year. Ensure clients are informed of any high risk / P1 issues arising in accordance with specific client protocols (note that this may be the direct responsibility of the Technical Account Manager). Oversee the QA procedure (in consultation with the Quality, Accreditations and SHE Manager) in terms of ensuring reports are being produced in accordance with SLAs, Client Protocols, WMC standards, as well as legislative requirements and industry standards. Ensure feedback to Consultants via Team Managers / Technical Managers is constructive, balanced and appropriate. Implement and track quality objectives / KPIs. Oversee the adherence to SLAs and co-ordinate with the scheduling team re consultants' visits to ensure SLAs are being met. Oversee the issuing of guidance via client protocols on common issues, new legislation and guidance and client requirements. Assist in the briefing of the Consultant teams on client-specific issues at Consultant meetings. Overseeing the technical responses to H&S / Fire etc. enquiries and meetings around this, any enforcement action, updates to templates, etc. and discussion with clients ahead of such changes. Be fully acquainted with the Meridian risk management system, Report Writer software and the client specific modifications to these systems. Co-ordinate with the Meridian software team to resolve Report Writer issues. Work with the Development Team as appropriate to enhance Meridian or Applications for the client (in strict accordance with WMC new software development protocols). Liaise with the Service Director(s) to ensure consistency across the service disciplines. Oversee the process, together with the Technical Account Managers and Team Managers / Technical Managers, of ensuring Consultants, and particularly new starters, gain knowledge of client accounts. Help to identify Consultant skills / training requirements and to communicate these to the appropriate Team Manager / Technical Manager. Work with Technical Account Manager(s) to produce monthly / annual client reports. Produce and analyse regular and ad-hoc reports of actions raised by Consultants across each client, for example. Identify any significant trends or patterns and identify appropriate recommendations. Monitor progress in closing client-specific Helpdesk tasks, in accordance with client-specific SLAs. Update client specific training materials, as required, to reflect changes in legislation, changes to client policies and procedures etc. Liaise with Training Administrator(s) regarding the planning and scheduling of client training - both online and face-to-face. Assist in the delivery of training to client staff on use of the Meridian system (face-to-face and via Web-Ex) and possibly face-to-face health and safety training (dependant on experience). Managing direct reports (Technical Account Managers). Periodically undertake consultancy services directly, as required. Assist where required to develop WMC internal safety systems and processes. Assist in mobilisation of new client contracts. Monitor and update the company forecast information on a regular basis. Liaise with the Finance Team to ensure client debt is addressed on a regular basis, escalating this to the client where required. Work on annual cost projections and forecasts, reviewing client fees on an annual basis. Provide quotes and fees for complex sites and new mobilisations (i.e. those outside the fee matrix). Oversee and report on client feedback, investigating any negative feedback and addressing corrective actions with the Team Managers / Technical Managers. Where required, co-ordinate and report on annual client feedback surveys. Liaise with external bodies that may complete work on our behalf (tracking their SLAs and escalating any concerns where appropriate). Also, ensuring timely payment to any such external bodies. Produce and communicate agendas and minutes if required. What you will need Essential NEBOSH H&S Diploma or equivalent and a minimum 5 years' experience in advising on H&S / Fire Safety / Asbestos/ Legionella. Ability to work autonomously Willingness to travel (likely to be 60% home based) Ability to work on own initiative and pro-active approach to problem solving Excellent communication skills, both verbal and written. Ability to effectively interact with stakeholders at all levels, including senior executives, technical teams, and business users. Experience of Microsoft Office, other collaborative working systems is essential, as is a thorough working knowledge of Meridian. Desired Ability to deliver training courses Knowledge of FM / Property Management Environmental Knowledge / Qualification Personal Attributes Strong technical, commercial, organisation and operational skills with attention to detail. Honest, trustworthy, and able to work with integrity. Entrepreneurial mindset, with the ability to take an idea and turn it into reality. Customer focused with excellent communication and engagement skills. Strong analytical and problem-solving abilities, with a focus on delivering practical and effective solutions. Ability to make informed decisions under pressure and navigate complex situations. Results orientated with a proven ability to deliver projects on time, within budget, and meeting quality standards. Track record of successfully managing project scope, resources, and risks. Ability to adapt thrive in a fast-paced and dynamic environment. Willingness to embrace change and navigate through ambiguity. Why join us? People are at the heart of everything we do. By putting people first, we invest more in developing them alongside creating career growth opportunities and advancement across the division. It is our priority to ensure our employees feel valued and inspired and we commit to supporting you every step of the way. Our clients expect the best from us, and we expect the same from our colleagues. This is why we offer a wide range of fantastic benefits to support you in both your personal and professional life. Benefits: 25 days annual leave plus bank holidays Contributory pension scheme Voluntary private medical Simply health care plan Gym and retail discounts . click apply for full job details
May 17, 2024
Full time
Account Director William Martin Location: Remote with travel to meet with colleagues and clients (including regular meetings in London) Salary: £45,000 per annum with Bonus and Car Allowance Job Type: Full time / Permanent Job Description About Us William Martin, part of the wider Marlowe SRC division, are at the forefront of revolutionising health and safety compliance solutions. With a mission to foster compliance, resilience, and success, we take pride in being the go-to partner for businesses navigating the complexities of regulatory landscapes. Our dedicated team of professionals merges deep industry knowledge with cutting-edge tools, ensuring that our clients receive tailored support to meet and exceed compliance standards. Join us in crafting a future where compliance is more than just a necessity; it's the bedrock of sustainable and flourishing businesses. William Martin Compliance is not just your safety partner but also your pathway to success. About the role The purpose of the job is to be responsible for the delivery of consultancy services to assigned key clients with the support of Technical Account Managers. You will be responsible for overseeing the service deliverables and the technical service specific aspects of individual contracts. Our new Account Director will be a qualified health and safety / fire safety consultant or will possess a sufficient level of relevant technical knowledge and experience and will be responsible for managing our larger property management clients. The Account Director will liaise directly with the clients' Health and Safety team, Facilities Managers and with William Martin Compliance Service Director(s), Team Managers, Technical Managers, Consultants and the Helpdesk team. The role will involve a mixture of business administration, including ensuring services are delivered to the Company's profit targets, drafting up fee proposals, reviewing fees, upselling opportunities and debt management etc., and in accordance with agreed Client Protocols. The Account Director will be at the forefront of our delivery of a high level, responsive quality service to clients and as such, excellent communication skills and a 'can-do' attitude are key. Mental agility and a pro-active approach to problem solving are essential - planning ahead to foresee potential issues and taking personal responsibility for completing tasks. The role is home-based with travel to meet with colleagues and clients (including regular meetings in London). Key Duties: Deal with enquiries from clients and direct client communications. Keep the Client Management Director fully briefed of client specific developments / issues which may arise. Attend client meetings / briefings with the Technical Account Managers or independently, as appropriate. Be proactive and use initiative to develop client accounts through offering additional services to grow the value of accounts year on year. Ensure clients are informed of any high risk / P1 issues arising in accordance with specific client protocols (note that this may be the direct responsibility of the Technical Account Manager). Oversee the QA procedure (in consultation with the Quality, Accreditations and SHE Manager) in terms of ensuring reports are being produced in accordance with SLAs, Client Protocols, WMC standards, as well as legislative requirements and industry standards. Ensure feedback to Consultants via Team Managers / Technical Managers is constructive, balanced and appropriate. Implement and track quality objectives / KPIs. Oversee the adherence to SLAs and co-ordinate with the scheduling team re consultants' visits to ensure SLAs are being met. Oversee the issuing of guidance via client protocols on common issues, new legislation and guidance and client requirements. Assist in the briefing of the Consultant teams on client-specific issues at Consultant meetings. Overseeing the technical responses to H&S / Fire etc. enquiries and meetings around this, any enforcement action, updates to templates, etc. and discussion with clients ahead of such changes. Be fully acquainted with the Meridian risk management system, Report Writer software and the client specific modifications to these systems. Co-ordinate with the Meridian software team to resolve Report Writer issues. Work with the Development Team as appropriate to enhance Meridian or Applications for the client (in strict accordance with WMC new software development protocols). Liaise with the Service Director(s) to ensure consistency across the service disciplines. Oversee the process, together with the Technical Account Managers and Team Managers / Technical Managers, of ensuring Consultants, and particularly new starters, gain knowledge of client accounts. Help to identify Consultant skills / training requirements and to communicate these to the appropriate Team Manager / Technical Manager. Work with Technical Account Manager(s) to produce monthly / annual client reports. Produce and analyse regular and ad-hoc reports of actions raised by Consultants across each client, for example. Identify any significant trends or patterns and identify appropriate recommendations. Monitor progress in closing client-specific Helpdesk tasks, in accordance with client-specific SLAs. Update client specific training materials, as required, to reflect changes in legislation, changes to client policies and procedures etc. Liaise with Training Administrator(s) regarding the planning and scheduling of client training - both online and face-to-face. Assist in the delivery of training to client staff on use of the Meridian system (face-to-face and via Web-Ex) and possibly face-to-face health and safety training (dependant on experience). Managing direct reports (Technical Account Managers). Periodically undertake consultancy services directly, as required. Assist where required to develop WMC internal safety systems and processes. Assist in mobilisation of new client contracts. Monitor and update the company forecast information on a regular basis. Liaise with the Finance Team to ensure client debt is addressed on a regular basis, escalating this to the client where required. Work on annual cost projections and forecasts, reviewing client fees on an annual basis. Provide quotes and fees for complex sites and new mobilisations (i.e. those outside the fee matrix). Oversee and report on client feedback, investigating any negative feedback and addressing corrective actions with the Team Managers / Technical Managers. Where required, co-ordinate and report on annual client feedback surveys. Liaise with external bodies that may complete work on our behalf (tracking their SLAs and escalating any concerns where appropriate). Also, ensuring timely payment to any such external bodies. Produce and communicate agendas and minutes if required. What you will need Essential NEBOSH H&S Diploma or equivalent and a minimum 5 years' experience in advising on H&S / Fire Safety / Asbestos/ Legionella. Ability to work autonomously Willingness to travel (likely to be 60% home based) Ability to work on own initiative and pro-active approach to problem solving Excellent communication skills, both verbal and written. Ability to effectively interact with stakeholders at all levels, including senior executives, technical teams, and business users. Experience of Microsoft Office, other collaborative working systems is essential, as is a thorough working knowledge of Meridian. Desired Ability to deliver training courses Knowledge of FM / Property Management Environmental Knowledge / Qualification Personal Attributes Strong technical, commercial, organisation and operational skills with attention to detail. Honest, trustworthy, and able to work with integrity. Entrepreneurial mindset, with the ability to take an idea and turn it into reality. Customer focused with excellent communication and engagement skills. Strong analytical and problem-solving abilities, with a focus on delivering practical and effective solutions. Ability to make informed decisions under pressure and navigate complex situations. Results orientated with a proven ability to deliver projects on time, within budget, and meeting quality standards. Track record of successfully managing project scope, resources, and risks. Ability to adapt thrive in a fast-paced and dynamic environment. Willingness to embrace change and navigate through ambiguity. Why join us? People are at the heart of everything we do. By putting people first, we invest more in developing them alongside creating career growth opportunities and advancement across the division. It is our priority to ensure our employees feel valued and inspired and we commit to supporting you every step of the way. Our clients expect the best from us, and we expect the same from our colleagues. This is why we offer a wide range of fantastic benefits to support you in both your personal and professional life. Benefits: 25 days annual leave plus bank holidays Contributory pension scheme Voluntary private medical Simply health care plan Gym and retail discounts . click apply for full job details
Job Reference: /PL/03-05/1157/8 Job Title: Service delivery Manager Location: Bedford Salary: Competitive Hours per week: Monday to Friday - 40 hours per week Business Overview Atalian Servest and OCS have merged to create a new organisation, the OCS Group UK & Ireland. We are a leading facilities management company providing a range of both standalone and integrated services including cleaning, catering, security, technical services, energy management and compliance, front of house, landscaping, logistics, waste management and pest control services. The company has a turnover of £1.5bn and operates across the UK and Ireland with 50,000 colleagues delivering innovative award-winning services to the private and public sectors and supporting the local communities in which it operates. Job Overview We are currently recruiting for a Service delivery Manager to join our passionate and driven team based at our client's site in Bedford Key Responsibilities: All contract PPM and reactive call delivery are fully compliant with the relevant industry standards. Carry out engineer audits on a regular basis. Ensure that response, repair and maintenance are met in accordance with SLA's/KPI's. Day to Day Management of technicians / engineers Review and schedule work on a day-to-day basis Control the allocation of all service works to include continual performance review, meeting operational targets and development of the team. Mentor and develop the members of your team and carry out staff appraisals. Monitor performance. Recruitment of staff Arrange and attend regular client meeting to discuss service delivery. Liaise and collaborate with other departments including Finance, Co-ordination, Purchasing, HR, Estimating, etc Carry out disciplinary hearings or investigations as required. Review outstanding works daily and prioritizing where required to increase revenue. Providing support to the Operations Manager as requested Personal diary management Review Field Engineering Vehicle Stock Levels and amend where necessary. Ensure operational and revenue targets are met on a monthly basis. Develop organic growth and opportunities with existing contracted clients Ensure that all OCS areas of responsibility are in compliance with statutory legal requirements in relation to fire, health & safety, environmental. Create reports for clients and senior management To deliver the highest possible customer service to our clients through compliance, SLA, KPI and best practice delivering PPM and reactive repairs on behalf of the OCS Fire Solutions. To build and maintain Customer relations directly with clients Direct Line Management of field operatives / engineers. To promote and grow the service delivery function of Fire & Security within the Southeast To provide the best customer care and service to both internal and external clients Build a relationship with contracted clients in order to create organic growth and opportunities. Provide quality over quantity. Create maintain and champion a Health & Safety environment. Recruit, mentor and support field engineers. Collaborate with other departments and colleagues About You: Applicants must have the right to work in the UK The knowledge, skills, qualifications, and experience relevant to the position are: Essential Relevant experience within a service delivery / customer care environment Experience in working with senior management Experience in supply chain management; Health, Safety and Environment management Articulate with strong customer service skills Resourceful and organised, with the ability to multi-task and work well under pressure Comfortable working in a fast paced environment Excellent communication skills The core support team competency framework for the position are: Teamwork - actively contributes to the team and strives to improve teams' effectiveness through personal commitment. Planning, Organising & Executing - able to understand the priorities, plan and organise the work and manage own time to deliver within the expected timescales. Communication - communicates clearly and concisely, impressing others and ensuring understanding of all relevant information in all circumstances. Commercial Awareness - understands the importance for managing costs and expense, applying the necessary controls. Risk Management - is aware of the impact on risk to the business and applies the necessary controls. Adaptability - is responsive and open to changing circumstance. Drive for Excellence - aims to deliver a high standard of work. Self Motivation and Development- is confident in own ability and is motivated to deliver, using opportunities to further develop team performance. Customer Awareness - responsive to the needs of the customer and aims to deliver customer satisfaction. Organizational skills Common Sense Good written/verbal communication skills Ability to deal with staff at all levels Ability to work prioritise own work load Microsoft Outlook and Word Basic Microsoft Excel Benefits Wide range of retail discounts Discounted gym membership Join our Cycle to Work scheme Access to "CHROMA", our internal colleague-led diversity and inclusion community - join a committee or take part in our events Access to internal Mental Health First Aiders Immediate access to "Opportunity" our internal Learning and Development platform Required professional membership fees paid for Win monthly Superstar Awards How to apply If you are interested to join a business that encourages pr
May 17, 2024
Full time
Job Reference: /PL/03-05/1157/8 Job Title: Service delivery Manager Location: Bedford Salary: Competitive Hours per week: Monday to Friday - 40 hours per week Business Overview Atalian Servest and OCS have merged to create a new organisation, the OCS Group UK & Ireland. We are a leading facilities management company providing a range of both standalone and integrated services including cleaning, catering, security, technical services, energy management and compliance, front of house, landscaping, logistics, waste management and pest control services. The company has a turnover of £1.5bn and operates across the UK and Ireland with 50,000 colleagues delivering innovative award-winning services to the private and public sectors and supporting the local communities in which it operates. Job Overview We are currently recruiting for a Service delivery Manager to join our passionate and driven team based at our client's site in Bedford Key Responsibilities: All contract PPM and reactive call delivery are fully compliant with the relevant industry standards. Carry out engineer audits on a regular basis. Ensure that response, repair and maintenance are met in accordance with SLA's/KPI's. Day to Day Management of technicians / engineers Review and schedule work on a day-to-day basis Control the allocation of all service works to include continual performance review, meeting operational targets and development of the team. Mentor and develop the members of your team and carry out staff appraisals. Monitor performance. Recruitment of staff Arrange and attend regular client meeting to discuss service delivery. Liaise and collaborate with other departments including Finance, Co-ordination, Purchasing, HR, Estimating, etc Carry out disciplinary hearings or investigations as required. Review outstanding works daily and prioritizing where required to increase revenue. Providing support to the Operations Manager as requested Personal diary management Review Field Engineering Vehicle Stock Levels and amend where necessary. Ensure operational and revenue targets are met on a monthly basis. Develop organic growth and opportunities with existing contracted clients Ensure that all OCS areas of responsibility are in compliance with statutory legal requirements in relation to fire, health & safety, environmental. Create reports for clients and senior management To deliver the highest possible customer service to our clients through compliance, SLA, KPI and best practice delivering PPM and reactive repairs on behalf of the OCS Fire Solutions. To build and maintain Customer relations directly with clients Direct Line Management of field operatives / engineers. To promote and grow the service delivery function of Fire & Security within the Southeast To provide the best customer care and service to both internal and external clients Build a relationship with contracted clients in order to create organic growth and opportunities. Provide quality over quantity. Create maintain and champion a Health & Safety environment. Recruit, mentor and support field engineers. Collaborate with other departments and colleagues About You: Applicants must have the right to work in the UK The knowledge, skills, qualifications, and experience relevant to the position are: Essential Relevant experience within a service delivery / customer care environment Experience in working with senior management Experience in supply chain management; Health, Safety and Environment management Articulate with strong customer service skills Resourceful and organised, with the ability to multi-task and work well under pressure Comfortable working in a fast paced environment Excellent communication skills The core support team competency framework for the position are: Teamwork - actively contributes to the team and strives to improve teams' effectiveness through personal commitment. Planning, Organising & Executing - able to understand the priorities, plan and organise the work and manage own time to deliver within the expected timescales. Communication - communicates clearly and concisely, impressing others and ensuring understanding of all relevant information in all circumstances. Commercial Awareness - understands the importance for managing costs and expense, applying the necessary controls. Risk Management - is aware of the impact on risk to the business and applies the necessary controls. Adaptability - is responsive and open to changing circumstance. Drive for Excellence - aims to deliver a high standard of work. Self Motivation and Development- is confident in own ability and is motivated to deliver, using opportunities to further develop team performance. Customer Awareness - responsive to the needs of the customer and aims to deliver customer satisfaction. Organizational skills Common Sense Good written/verbal communication skills Ability to deal with staff at all levels Ability to work prioritise own work load Microsoft Outlook and Word Basic Microsoft Excel Benefits Wide range of retail discounts Discounted gym membership Join our Cycle to Work scheme Access to "CHROMA", our internal colleague-led diversity and inclusion community - join a committee or take part in our events Access to internal Mental Health First Aiders Immediate access to "Opportunity" our internal Learning and Development platform Required professional membership fees paid for Win monthly Superstar Awards How to apply If you are interested to join a business that encourages pr
Account Manager Up to 30,000 Sheffield / Hybrid About the Company: We are a well-established IT services provider with over two decades of experience. thier commitment to integrating seamlessly with clients and supporting the solutions they offer has made them a trusted partner in the industry. They focus on building strong relationships and delivering technological excellence. The Role: Our client are seeking a dedicated and skilled 3rd Line Support Engineer to join their client's team. This role is perfect for someone who thrives in a dynamic environment and is passionate about providing top-notch support to remote customers. You will be an essential part of our client's ServiceDesk, managing various operating systems and hardware. Key Responsibilities: Deliver professional support for customer services. Ensure all work meets technical and operational quality standards. Respond promptly and effectively to customer requests and inquiries. Complete tasks within agreed timeframes. Adhere to Health & Safety standards. Manage and support technologies including: Operating Systems: Windows Server Directory Services: Active Directory, DHCP, DNS, Group Policy Cloud Services: Microsoft 365 suite (Azure, SharePoint, OneDrive, Teams, Exchange, Intune/Endpoint Manager) Virtualization: Platforms like AVD, Hyper-V, VMware Networking: TCP/IP, L3 routing, VLAN management, LAN/WAN Storage: NAS/SAN solutions Firewalls: Hardware firewalls Backup & Recovery: Solutions for backup and disaster recovery Wireless: Network solutions What We Are Looking For: Strong knowledge of Windows Server. Experience with Active Directory, DHCP, DNS, and Group Policy. Proficiency in Microsoft 365 suite (Azure, SharePoint, OneDrive, Teams, Exchange, Intune/Endpoint Manager). Solid understanding of networking principles (TCP/IP, L3 routing, VLAN management, LAN/WAN). Familiarity with hardware firewalls. Knowledge of backup and disaster recovery solutions. Commitment to data protection principles and GDPR compliance.
May 17, 2024
Full time
Account Manager Up to 30,000 Sheffield / Hybrid About the Company: We are a well-established IT services provider with over two decades of experience. thier commitment to integrating seamlessly with clients and supporting the solutions they offer has made them a trusted partner in the industry. They focus on building strong relationships and delivering technological excellence. The Role: Our client are seeking a dedicated and skilled 3rd Line Support Engineer to join their client's team. This role is perfect for someone who thrives in a dynamic environment and is passionate about providing top-notch support to remote customers. You will be an essential part of our client's ServiceDesk, managing various operating systems and hardware. Key Responsibilities: Deliver professional support for customer services. Ensure all work meets technical and operational quality standards. Respond promptly and effectively to customer requests and inquiries. Complete tasks within agreed timeframes. Adhere to Health & Safety standards. Manage and support technologies including: Operating Systems: Windows Server Directory Services: Active Directory, DHCP, DNS, Group Policy Cloud Services: Microsoft 365 suite (Azure, SharePoint, OneDrive, Teams, Exchange, Intune/Endpoint Manager) Virtualization: Platforms like AVD, Hyper-V, VMware Networking: TCP/IP, L3 routing, VLAN management, LAN/WAN Storage: NAS/SAN solutions Firewalls: Hardware firewalls Backup & Recovery: Solutions for backup and disaster recovery Wireless: Network solutions What We Are Looking For: Strong knowledge of Windows Server. Experience with Active Directory, DHCP, DNS, and Group Policy. Proficiency in Microsoft 365 suite (Azure, SharePoint, OneDrive, Teams, Exchange, Intune/Endpoint Manager). Solid understanding of networking principles (TCP/IP, L3 routing, VLAN management, LAN/WAN). Familiarity with hardware firewalls. Knowledge of backup and disaster recovery solutions. Commitment to data protection principles and GDPR compliance.
Company Overview: Marble Talent Group are working with a leading provider of fire and security solutions, specialising in high-value commercial projects. Their commitment to excellence and innovation has made them a trusted partner in the industry. They are seeking a highly skilled Fire and Security Project Manager to join their dynamic team and manage large-scale projects. Job Description: The Fire and Security Project Manager will be responsible for overseeing and managing multi-million-pound commercial projects from inception to completion. This role requires a detail-oriented professional with extensive experience in project management within the fire and security sector. Key Responsibilities: Project Planning and Execution: Develop comprehensive project plans, including timelines, budgets, and resource allocation. Ensure projects are completed on time, within scope, and within budget. Stakeholder Management: Serve as the primary point of contact for clients, contractors, and internal teams. Facilitate clear and effective communication between all stakeholders. Risk Management: Identify potential project risks and develop mitigation strategies. Monitor project progress and adjust plans as necessary to address any issues. Quality Assurance: Ensure all project deliverables meet quality standards and regulatory requirements. Conduct regular site inspections and audits. Team Leadership: Lead and motivate project teams, fostering a collaborative and productive work environment. Provide guidance, training, and support to team members. Financial Management: Manage project budgets and financials, ensuring cost-effective solutions. Prepare regular financial reports and forecasts for senior management. Compliance and Safety: Ensure all projects comply with relevant health, safety, and environmental regulations. Implement and maintain strict safety protocols on all project sites. Required Qualifications and Experience: Experience: Minimum of 5 years of project management experience within the fire and security industry. Proven track record of successfully managing multi-million-pound commercial projects. Skills: Strong knowledge of fire and security systems and technologies. Excellent project management skills, including proficiency in project management software. Exceptional communication, negotiation, and interpersonal skills. Ability to manage multiple projects simultaneously and prioritise tasks effectively. Strong problem-solving and decision-making abilities. Certifications: Project Management Professional (PMP) or equivalent certification is preferred. Relevant industry certifications (e.g., NICET, FIA) are an advantage. Benefits: Basic salary of 45,000 - 50,000 DOE 22 days holiday + bank holidays Company Vehicle. Must be happy travelling. Opportunities for professional development and career advancement. Supportive and collaborative work environment. About Marble Talent As engineering recruitment specialists, we pride ourselves on the ability to turn aspiring candidates at the beginning, middle or towards the end of their engineering careers into successful, professional engineers place at the right companies. We are interested in people from all walks of life, as long as they have the passion to succeed in engineering. Our goal is to become the recruiter of choice for UK engineering companies. We will do this by continuing to deliver a first-class service for both clients and candidates
May 17, 2024
Full time
Company Overview: Marble Talent Group are working with a leading provider of fire and security solutions, specialising in high-value commercial projects. Their commitment to excellence and innovation has made them a trusted partner in the industry. They are seeking a highly skilled Fire and Security Project Manager to join their dynamic team and manage large-scale projects. Job Description: The Fire and Security Project Manager will be responsible for overseeing and managing multi-million-pound commercial projects from inception to completion. This role requires a detail-oriented professional with extensive experience in project management within the fire and security sector. Key Responsibilities: Project Planning and Execution: Develop comprehensive project plans, including timelines, budgets, and resource allocation. Ensure projects are completed on time, within scope, and within budget. Stakeholder Management: Serve as the primary point of contact for clients, contractors, and internal teams. Facilitate clear and effective communication between all stakeholders. Risk Management: Identify potential project risks and develop mitigation strategies. Monitor project progress and adjust plans as necessary to address any issues. Quality Assurance: Ensure all project deliverables meet quality standards and regulatory requirements. Conduct regular site inspections and audits. Team Leadership: Lead and motivate project teams, fostering a collaborative and productive work environment. Provide guidance, training, and support to team members. Financial Management: Manage project budgets and financials, ensuring cost-effective solutions. Prepare regular financial reports and forecasts for senior management. Compliance and Safety: Ensure all projects comply with relevant health, safety, and environmental regulations. Implement and maintain strict safety protocols on all project sites. Required Qualifications and Experience: Experience: Minimum of 5 years of project management experience within the fire and security industry. Proven track record of successfully managing multi-million-pound commercial projects. Skills: Strong knowledge of fire and security systems and technologies. Excellent project management skills, including proficiency in project management software. Exceptional communication, negotiation, and interpersonal skills. Ability to manage multiple projects simultaneously and prioritise tasks effectively. Strong problem-solving and decision-making abilities. Certifications: Project Management Professional (PMP) or equivalent certification is preferred. Relevant industry certifications (e.g., NICET, FIA) are an advantage. Benefits: Basic salary of 45,000 - 50,000 DOE 22 days holiday + bank holidays Company Vehicle. Must be happy travelling. Opportunities for professional development and career advancement. Supportive and collaborative work environment. About Marble Talent As engineering recruitment specialists, we pride ourselves on the ability to turn aspiring candidates at the beginning, middle or towards the end of their engineering careers into successful, professional engineers place at the right companies. We are interested in people from all walks of life, as long as they have the passion to succeed in engineering. Our goal is to become the recruiter of choice for UK engineering companies. We will do this by continuing to deliver a first-class service for both clients and candidates
Contracts Manager/Accounts Support: We are a security system Installer and Maintainer. We have been providing security solutions both commercial and residential for over 20 years and is one of a Hertfordshire's leading security providers. We are currently looking to recruit on a Permanent basis an experienced Contracts Manager to join our team at RVTV Security Group Ltd in Hertford. The successful candidate will provide full administrative support to the Servicing, Sales and Operations Team to ensure the smooth administration of our internal database and all contracts types. As the Contracts Manager, you will be working alongside the administration team and will be responsible for timely, accurate, coordinated and efficient processing of Contracts along with the successful management of working relationships with customers. Working as the primary point of contact for all contract renewals and new sales contracts and extensions contracts. Running the day-to-day administration across our key existing contracts. Supporting the management team in production of data and reports for review deadlines. Compliance Management. Reporting the latest monthly statics for won and loss customers. This role will also work closely with our accounts team providing support to the Accounts Manager when required. You will also cover our Sales Invoicing desk during holiday leave or when required. The main duties and responsibilities are: Managing the maintenance & monitoring contracts. Invoicing new maintenance/monitoring contracts and updating our Field motion database. Emailing out renewal invoices & offer letters. Follow up calls to seek approval for new offers Follow up calls/emails to project managers to obtain purchase orders for renewing contracts Sending out new offers to customers whose system is 1 year old. Monthly update collated on won and lost contracts to MD. Allocating costs against maintenance/monitoring jobs Chasing all contract overdue invoices via telephone & follow up emails. We use Quickbooks online for our accounting programme. Carrying out our Annual SSAIB security inspection audit. Booking in fire services for Salesman. Allocating warranty costs for all salesman and updating/collating spreadsheet costs. Reviewing open service list report. Chasing for completed job sheets from subcontractors and updating field motion as job closed. Putting site on test when engineers completing service. Checking daily alarm reports and updating customer. Applying for URN's. Updating keyholder details online. Generating new sales invoices for all salesman whilst covering annual leave. Assisting the Accounts department when required. Assisting with the telephones liaising with clients and engineers. This role will be varied with the opportunity to progress within the company. Full training will be given working in relaxed & friendly office environment. Full time position working 40hrs or 45hrs salary dependant on chosen hours. Working Hours Monday to Friday are 9am - 5pm or 8am-5pm Salary is between £27,000 - £32,000 dependent upon experience 28 days holiday (including bank holidays) Based in Hertford, close to the town centre - parking on site. Company Pension Essential Skills required = - Experience in a similar role would be preferred. - Self-motivated with excellent attention to detail - A team player, also able to work on own initiative - Strong communications skills written and telephone. - Proficient in all Microsoft Office packages particularly, Excel, Outlook - Organisational skills & Committed to task completion - Flexible team worker with a positive attitude - React and respond to all customer enquiries with a sense of urgency - Support the team to succeed to meet all agreed targets - Extremely well organised, efficient and be able to work on a number of tasks at the same time. Previous experience working in the security sector is preferred ideally. Please email your CV to be considered for this position and an interview will be arranged should your application be successful.
May 17, 2024
Full time
Contracts Manager/Accounts Support: We are a security system Installer and Maintainer. We have been providing security solutions both commercial and residential for over 20 years and is one of a Hertfordshire's leading security providers. We are currently looking to recruit on a Permanent basis an experienced Contracts Manager to join our team at RVTV Security Group Ltd in Hertford. The successful candidate will provide full administrative support to the Servicing, Sales and Operations Team to ensure the smooth administration of our internal database and all contracts types. As the Contracts Manager, you will be working alongside the administration team and will be responsible for timely, accurate, coordinated and efficient processing of Contracts along with the successful management of working relationships with customers. Working as the primary point of contact for all contract renewals and new sales contracts and extensions contracts. Running the day-to-day administration across our key existing contracts. Supporting the management team in production of data and reports for review deadlines. Compliance Management. Reporting the latest monthly statics for won and loss customers. This role will also work closely with our accounts team providing support to the Accounts Manager when required. You will also cover our Sales Invoicing desk during holiday leave or when required. The main duties and responsibilities are: Managing the maintenance & monitoring contracts. Invoicing new maintenance/monitoring contracts and updating our Field motion database. Emailing out renewal invoices & offer letters. Follow up calls to seek approval for new offers Follow up calls/emails to project managers to obtain purchase orders for renewing contracts Sending out new offers to customers whose system is 1 year old. Monthly update collated on won and lost contracts to MD. Allocating costs against maintenance/monitoring jobs Chasing all contract overdue invoices via telephone & follow up emails. We use Quickbooks online for our accounting programme. Carrying out our Annual SSAIB security inspection audit. Booking in fire services for Salesman. Allocating warranty costs for all salesman and updating/collating spreadsheet costs. Reviewing open service list report. Chasing for completed job sheets from subcontractors and updating field motion as job closed. Putting site on test when engineers completing service. Checking daily alarm reports and updating customer. Applying for URN's. Updating keyholder details online. Generating new sales invoices for all salesman whilst covering annual leave. Assisting the Accounts department when required. Assisting with the telephones liaising with clients and engineers. This role will be varied with the opportunity to progress within the company. Full training will be given working in relaxed & friendly office environment. Full time position working 40hrs or 45hrs salary dependant on chosen hours. Working Hours Monday to Friday are 9am - 5pm or 8am-5pm Salary is between £27,000 - £32,000 dependent upon experience 28 days holiday (including bank holidays) Based in Hertford, close to the town centre - parking on site. Company Pension Essential Skills required = - Experience in a similar role would be preferred. - Self-motivated with excellent attention to detail - A team player, also able to work on own initiative - Strong communications skills written and telephone. - Proficient in all Microsoft Office packages particularly, Excel, Outlook - Organisational skills & Committed to task completion - Flexible team worker with a positive attitude - React and respond to all customer enquiries with a sense of urgency - Support the team to succeed to meet all agreed targets - Extremely well organised, efficient and be able to work on a number of tasks at the same time. Previous experience working in the security sector is preferred ideally. Please email your CV to be considered for this position and an interview will be arranged should your application be successful.
Summary We've got an exciting opportunity for someone to join our team as a Senior Facilities Co-ordinator. As Project Senior Facilities Co-Ordinator you'll be responsible for providing an efficient, effective and flexible facilities management service across your site, ensuring the highest standards are delivered and maintained. Interviews will be held on the 31st of May. What it's like to work here It's an exciting time to join us as we embark on some very interesting facilities update projects across Uppark. This is an ideal role for someone who has a passion for the preservation of history and the skills and attention to detail to support the teams on the ground to deliver positive change. There are plenty of opportunities to develop your skills through National Trust training courses. You'll be reporting to our Facilities & Support Services Manager and Project Building Surveyor, working alongside our Business Services Coordinator and Project Conservator. You'll collaborate with the project contractors and normal operating contractors to help us keep the property well maintained and will build and lead a team of volunteers to provide us with maintenance support. Click here for more information about this location. What you'll be doing Working within the appropriate Trust procedures and conservation guidelines, you'll ensure your site is always maintained to a high standard throughout the project to upgrade the essential on-site facilities. You'll promote health & safety awareness across the property and for ensuring effective environmental management is sustained. Day to day, you'll be coordinating our facilities management which could mean monitoring and arranging the servicing of our private water treatment plant, biomass boilers heating system, Fire management systems and sewage system. You'll be arranging urgent minor building repairs and working with our Building Surveyor on site and contractor management during the project to update our facilities, keeping our operation running smoothly behind the scenes and ensuring our compliance. You'll also be managing smaller projects including redecorating our second-hand bookshop. Please also read the full role profile attached to this advert. Who we're looking for We'd love to hear from you if this sounds like you; an understanding of working with volunteers and knowledge of the framework that the Trust uses to support the volunteer journey. excellent customer service skills, enabling strong relationships to be built and maintained externally and internally. strong written and verbal communication skills including influencing , negotiating and presentation an understanding of facilities and / or building management, maintenance & provision of services, supported by relevant professional qualification (or equivalent level of vocational experience). good knowledge and experience of Health and Safety, Emergency Procedures, Fire and Security procedures and legislation knowledge and experience of managing budgets, finances, projects and contracts experience of records management and information systems and advanced IT skills (Microsoft Office). The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. •Substantial pension scheme of up to 10% basic salary •Free entry to National Trust places for you, a guest and your children (under 18) •Tax-free childcare scheme •Rental deposit loan scheme •Season ticket loan •EV car lease scheme •Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts •Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. •Flexible working whenever possible •Employee assistance programme •Free parking at most Trust places Click here to find out more about the benefits we offer to support you.
May 17, 2024
Full time
Summary We've got an exciting opportunity for someone to join our team as a Senior Facilities Co-ordinator. As Project Senior Facilities Co-Ordinator you'll be responsible for providing an efficient, effective and flexible facilities management service across your site, ensuring the highest standards are delivered and maintained. Interviews will be held on the 31st of May. What it's like to work here It's an exciting time to join us as we embark on some very interesting facilities update projects across Uppark. This is an ideal role for someone who has a passion for the preservation of history and the skills and attention to detail to support the teams on the ground to deliver positive change. There are plenty of opportunities to develop your skills through National Trust training courses. You'll be reporting to our Facilities & Support Services Manager and Project Building Surveyor, working alongside our Business Services Coordinator and Project Conservator. You'll collaborate with the project contractors and normal operating contractors to help us keep the property well maintained and will build and lead a team of volunteers to provide us with maintenance support. Click here for more information about this location. What you'll be doing Working within the appropriate Trust procedures and conservation guidelines, you'll ensure your site is always maintained to a high standard throughout the project to upgrade the essential on-site facilities. You'll promote health & safety awareness across the property and for ensuring effective environmental management is sustained. Day to day, you'll be coordinating our facilities management which could mean monitoring and arranging the servicing of our private water treatment plant, biomass boilers heating system, Fire management systems and sewage system. You'll be arranging urgent minor building repairs and working with our Building Surveyor on site and contractor management during the project to update our facilities, keeping our operation running smoothly behind the scenes and ensuring our compliance. You'll also be managing smaller projects including redecorating our second-hand bookshop. Please also read the full role profile attached to this advert. Who we're looking for We'd love to hear from you if this sounds like you; an understanding of working with volunteers and knowledge of the framework that the Trust uses to support the volunteer journey. excellent customer service skills, enabling strong relationships to be built and maintained externally and internally. strong written and verbal communication skills including influencing , negotiating and presentation an understanding of facilities and / or building management, maintenance & provision of services, supported by relevant professional qualification (or equivalent level of vocational experience). good knowledge and experience of Health and Safety, Emergency Procedures, Fire and Security procedures and legislation knowledge and experience of managing budgets, finances, projects and contracts experience of records management and information systems and advanced IT skills (Microsoft Office). The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. •Substantial pension scheme of up to 10% basic salary •Free entry to National Trust places for you, a guest and your children (under 18) •Tax-free childcare scheme •Rental deposit loan scheme •Season ticket loan •EV car lease scheme •Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts •Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. •Flexible working whenever possible •Employee assistance programme •Free parking at most Trust places Click here to find out more about the benefits we offer to support you.
Hamberley Care Management Limited
Bristol, Somerset
Job Description Be all you can be with Hamberley The award-winning Hamberley Care Group is changing the way that elderly care is delivered through our luxury homes across the UK. We are recruiting for a caring professional and self-motivated individual with good practical maintenance experience to join on our home. The successful candidate will be responsible for managing health and safety at this home, undertake remedial work and liaise with external contractors on work beyond the scope of general repair and maintenance. We offer our colleagues: Generous, above-market rate pay. Contracted hours - part and full-time available. Shifts work Workplace pension Comprehensive and further development opportunities Refer a Friend Bonus - up to £750 per referral T&Cs Apply Could you be part of our team? The Maintenance Officer is responsible for the upkeep and maintenance of all buildings, equipment, fire safety and legionella control. Ensure the home and grounds are kept in a good state of repair and residents have access to all appropriate areas Compliance with Health and Safety legislation throughout the home, including reporting of H&S incidents Source appropriate contractors and suppliers to service the needs of the care home Carry out day to day repairs and some refurbishment activity to maintain standards in the care home Actively engage with staff, relatives and families as part of the care home team and regularly engage with residents Working closely with the Home Manager or nominated colleague to make sure that our residents live in a place that is safe and well maintained at all times. Ensuring that regular safety checks and servicing is carried out on all equipment and accurate records are kept. Having excellent communication with the Home Manager and also the Residents Basic plumbing and electrical maintenance Clearing and Cleaning general areas Assembling furniture • Painting and decorating. The ideal applicant will have/be: Able to demonstrate Health and Safety awareness through discussion Experience of maintenance role To share our values and demonstrate them at all times "Can-Do" flexible team worker, problem fixer, passion for what they do, ability to manage diverse and demanding workload, think out of the box, open to doing things differently Join us at Bristol's most stunning care home Lovell Place a luxurious care home in Bristol, part of the award-winning Hamberley Care Homes - offering luxury care homes in beautiful locations throughout the UK. Residents live in spacious, stylish ensuite rooms, and enjoy beautifully furnished shared spaces and landscaped gardens. From the deluxe picture house - where we screen classic films - to the on-site luxury spa - offering hairdressing, manicures and relaxing therapies - everything has been designed and finished with the care and attention you would expect from a 5-star hotel. We offer our colleagues: Competitive starting salary Workplace pension Comprehensive and further learning opportunities Opportunities for Career progression Hamberley People We respect and value our residents and each other. At Hamberley Care Homes, we believe in the importance of what we do and why we do it. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything. Be part of it!
May 17, 2024
Full time
Job Description Be all you can be with Hamberley The award-winning Hamberley Care Group is changing the way that elderly care is delivered through our luxury homes across the UK. We are recruiting for a caring professional and self-motivated individual with good practical maintenance experience to join on our home. The successful candidate will be responsible for managing health and safety at this home, undertake remedial work and liaise with external contractors on work beyond the scope of general repair and maintenance. We offer our colleagues: Generous, above-market rate pay. Contracted hours - part and full-time available. Shifts work Workplace pension Comprehensive and further development opportunities Refer a Friend Bonus - up to £750 per referral T&Cs Apply Could you be part of our team? The Maintenance Officer is responsible for the upkeep and maintenance of all buildings, equipment, fire safety and legionella control. Ensure the home and grounds are kept in a good state of repair and residents have access to all appropriate areas Compliance with Health and Safety legislation throughout the home, including reporting of H&S incidents Source appropriate contractors and suppliers to service the needs of the care home Carry out day to day repairs and some refurbishment activity to maintain standards in the care home Actively engage with staff, relatives and families as part of the care home team and regularly engage with residents Working closely with the Home Manager or nominated colleague to make sure that our residents live in a place that is safe and well maintained at all times. Ensuring that regular safety checks and servicing is carried out on all equipment and accurate records are kept. Having excellent communication with the Home Manager and also the Residents Basic plumbing and electrical maintenance Clearing and Cleaning general areas Assembling furniture • Painting and decorating. The ideal applicant will have/be: Able to demonstrate Health and Safety awareness through discussion Experience of maintenance role To share our values and demonstrate them at all times "Can-Do" flexible team worker, problem fixer, passion for what they do, ability to manage diverse and demanding workload, think out of the box, open to doing things differently Join us at Bristol's most stunning care home Lovell Place a luxurious care home in Bristol, part of the award-winning Hamberley Care Homes - offering luxury care homes in beautiful locations throughout the UK. Residents live in spacious, stylish ensuite rooms, and enjoy beautifully furnished shared spaces and landscaped gardens. From the deluxe picture house - where we screen classic films - to the on-site luxury spa - offering hairdressing, manicures and relaxing therapies - everything has been designed and finished with the care and attention you would expect from a 5-star hotel. We offer our colleagues: Competitive starting salary Workplace pension Comprehensive and further learning opportunities Opportunities for Career progression Hamberley People We respect and value our residents and each other. At Hamberley Care Homes, we believe in the importance of what we do and why we do it. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything. Be part of it!
Savills Management Resources
Brierley Hill, West Midlands
Purpose of the Role The Operations manager is a senior, high profile role encompassing the full array of soft services, environmental, tech services and facilities management. The purpose of the role is to lead, support and encourage teams to drive operational improvement, delivering exceptional customer service to all of the centre's visitors and tenants. You will also assist in implementing Savills Health and Safety platforms and ensuring legislation is adhered to across all areas of the centre. You are responsible for a team of centre based departmental managers working with the team to deliver results for soft and hard services. You will be familiar with health and safety and fire legislative requirements in so far as they relate to the management of a shopping centre and how they relate to landlord tenant relationships. Ensuring compliance throughout the centre which you have responsibility by inspection, audit, training and maintenance records. You will be a very effective people manager who achieves results through team- work and strong relationships. You will be driven by an uncompromising eye for detail to achieve high class standards in front and back of house areas, and performance in each aspect of service. Working closely with the Centre Manager, you will deliver and develop services in line with the strategic operational objectives for the property. You will identify and support the development of business opportunities. You will be motivated to maximise cost efficiency, productivity and responsible for the delivery of the agreed annual operational service charge budget. You will need to achieve targets and produce accurate information, operating within Savills financial authority limits. You will be an excellent communicator, a clear decision maker and adept in the development of ideas and opportunities. You will have the ability to adapt to a fast-paced changing environment, and proactively champion brand initiatives. You will also assist in the general management of the centre and act as duty manager when required. Key Responsibilities Behaviour and culture: You have a clear vision for the application of Excellent Customer Service in all endeavours and lead by example to ensure that the team are delivering the same standards of service. Customer Service not only relates to our customers, but to all stakeholders including retailers and colleagues. You take a leading role in promoting our operational focus on compliance, communication, consistency and collaboration. You support will support the centres ESG and corporate responsibility objectives including personal support to community projects and activities. A high energy individual capable of influencing at all levels, developing excellent relationships management skills with internal and external partners. Service delivery management: Delivery of operational services and agreed objectives on time, and aligned with the company objectives and requirements. Analyse and communicate performance against targets, including KPI status, service delivery and commercial performance. Manage the delivery of services to ensure all people (customers, retailers and staff) are safe and secure. Statutory compliance must be an absolute priority for you, with the operations team organised and focused to deliver 100% compliance. Continued management of ISO14001 AND BREEAM certification. Risk management will be at the heart of your decisions and you will be operating in a high-pressure environment where delivering excellence is an expectation. Implementation and management of centre based continuous review processes; leading continuous improvement plans and projects to ensure the delivery of exceptional customer experience and brand consistency through best practice. Financial & commercial performance: Management of service charge for all areas that fall under your remit. Setting of service charge budgets in conjunction with the centre manager and finance manager. To monitor income and expenditure against departmental budgets, to oversee departmental managers, and to forecast and account for variances. Development of innovation and best practice standards across all operational aspects of service delivery that fall under you remit with particular emphasis on Tech services and Maintenance Use systems such as CAFM to better understand the centre requirements, and use this knowledge to focus on the opportunity to deliver sustainable savings. Lead on all tender requirements for the department as required. Risk management: Manage and ensure statutory compliance with all aspects of health & safety, quality assurance, and environmental requirements across all departments. Work with the centre manager to regularly review centre risks, manage and mitigate. Manage the operational functions of the centre to ensure business continuity, co-ordinating activities of departmental managers, ensuring that duty management cover is maintained at all times. Ensure effective duty management and business continuity by fully trained team members in line with the centre crisis management policy and the centre major incident management plan. Manage and develop a team of centre based departmental managers to ensure excellence in operational delivery. Support departmental managers in meeting their departmental objectives to ensure the centre meets its business objectives and strategy. Lead regular operational meetings / team briefings with managers and staff to deliver clear understanding of business objectives and manage performance against targets. Ensure the effective cascade of information and an open door to feedback and ideas from the delivery teams. Effective development of the team, in particular managers, to ensure they are empowered at all levels to deliver the centre objectives. Effective use of personal development plans in the creation of a succession plan for the centre operations management team. Proactively lead and drive the recruitment of new staff within the team and ensure that they demonstrate Savills values and qualities. Leadership: Develop and maintain strong, close relationships with other operations managers and senior management teams across the region and portfolio to align delivery requirements / standards with Savills Properties expectations. Contribute to national level meetings with the senior operational team.Lead by example in the development of collaborative and mutually benefic
May 16, 2024
Full time
Purpose of the Role The Operations manager is a senior, high profile role encompassing the full array of soft services, environmental, tech services and facilities management. The purpose of the role is to lead, support and encourage teams to drive operational improvement, delivering exceptional customer service to all of the centre's visitors and tenants. You will also assist in implementing Savills Health and Safety platforms and ensuring legislation is adhered to across all areas of the centre. You are responsible for a team of centre based departmental managers working with the team to deliver results for soft and hard services. You will be familiar with health and safety and fire legislative requirements in so far as they relate to the management of a shopping centre and how they relate to landlord tenant relationships. Ensuring compliance throughout the centre which you have responsibility by inspection, audit, training and maintenance records. You will be a very effective people manager who achieves results through team- work and strong relationships. You will be driven by an uncompromising eye for detail to achieve high class standards in front and back of house areas, and performance in each aspect of service. Working closely with the Centre Manager, you will deliver and develop services in line with the strategic operational objectives for the property. You will identify and support the development of business opportunities. You will be motivated to maximise cost efficiency, productivity and responsible for the delivery of the agreed annual operational service charge budget. You will need to achieve targets and produce accurate information, operating within Savills financial authority limits. You will be an excellent communicator, a clear decision maker and adept in the development of ideas and opportunities. You will have the ability to adapt to a fast-paced changing environment, and proactively champion brand initiatives. You will also assist in the general management of the centre and act as duty manager when required. Key Responsibilities Behaviour and culture: You have a clear vision for the application of Excellent Customer Service in all endeavours and lead by example to ensure that the team are delivering the same standards of service. Customer Service not only relates to our customers, but to all stakeholders including retailers and colleagues. You take a leading role in promoting our operational focus on compliance, communication, consistency and collaboration. You support will support the centres ESG and corporate responsibility objectives including personal support to community projects and activities. A high energy individual capable of influencing at all levels, developing excellent relationships management skills with internal and external partners. Service delivery management: Delivery of operational services and agreed objectives on time, and aligned with the company objectives and requirements. Analyse and communicate performance against targets, including KPI status, service delivery and commercial performance. Manage the delivery of services to ensure all people (customers, retailers and staff) are safe and secure. Statutory compliance must be an absolute priority for you, with the operations team organised and focused to deliver 100% compliance. Continued management of ISO14001 AND BREEAM certification. Risk management will be at the heart of your decisions and you will be operating in a high-pressure environment where delivering excellence is an expectation. Implementation and management of centre based continuous review processes; leading continuous improvement plans and projects to ensure the delivery of exceptional customer experience and brand consistency through best practice. Financial & commercial performance: Management of service charge for all areas that fall under your remit. Setting of service charge budgets in conjunction with the centre manager and finance manager. To monitor income and expenditure against departmental budgets, to oversee departmental managers, and to forecast and account for variances. Development of innovation and best practice standards across all operational aspects of service delivery that fall under you remit with particular emphasis on Tech services and Maintenance Use systems such as CAFM to better understand the centre requirements, and use this knowledge to focus on the opportunity to deliver sustainable savings. Lead on all tender requirements for the department as required. Risk management: Manage and ensure statutory compliance with all aspects of health & safety, quality assurance, and environmental requirements across all departments. Work with the centre manager to regularly review centre risks, manage and mitigate. Manage the operational functions of the centre to ensure business continuity, co-ordinating activities of departmental managers, ensuring that duty management cover is maintained at all times. Ensure effective duty management and business continuity by fully trained team members in line with the centre crisis management policy and the centre major incident management plan. Manage and develop a team of centre based departmental managers to ensure excellence in operational delivery. Support departmental managers in meeting their departmental objectives to ensure the centre meets its business objectives and strategy. Lead regular operational meetings / team briefings with managers and staff to deliver clear understanding of business objectives and manage performance against targets. Ensure the effective cascade of information and an open door to feedback and ideas from the delivery teams. Effective development of the team, in particular managers, to ensure they are empowered at all levels to deliver the centre objectives. Effective use of personal development plans in the creation of a succession plan for the centre operations management team. Proactively lead and drive the recruitment of new staff within the team and ensure that they demonstrate Savills values and qualities. Leadership: Develop and maintain strong, close relationships with other operations managers and senior management teams across the region and portfolio to align delivery requirements / standards with Savills Properties expectations. Contribute to national level meetings with the senior operational team.Lead by example in the development of collaborative and mutually benefic