Job Description We are looking for a letting administrator for our property letting company, we have been established for over 50 years. As the Letting Administrator, you will be responsible for ensuring that the lettings department runs smoothly by assisting in any required day-to-day tasks. To provide unrivalled levels of customer service whilst building relationships at all levels and achieving results Key Responsibilities for the Lettings Administrator: Liaise on a day-to-day basis with existing and new customers, ensuring the highest standard of customer service is met whilst providing excellent customer care and support. Build and maintain strong relationships with landlords and tenants. Maintain an excellent standard of company records. Work closely with other third-party operators where appropriate to exceed customer expectations. Registering applicants onto the mailing list Any ad hoc duties as required by senior management. Receiving and processing an application, including referencing Organising, booking, confirming, property viewings Assisting with arranging tenancy renewals with rent increases Able to work independently yet be a team player Assisting with property viewings occasionally Skills & Abilities: Strong Communicator, both verbal and written/Numerate/well-organised Previous Experience in the Lettings industry is preferred Persuasive with a high energy level but reliable and committed Ideally, already demonstrated excellent customer service Ability to manage multiple priorities and work to deadline Smart appearance A driving license would be an advantage Immediate start
May 18, 2024
Full time
Job Description We are looking for a letting administrator for our property letting company, we have been established for over 50 years. As the Letting Administrator, you will be responsible for ensuring that the lettings department runs smoothly by assisting in any required day-to-day tasks. To provide unrivalled levels of customer service whilst building relationships at all levels and achieving results Key Responsibilities for the Lettings Administrator: Liaise on a day-to-day basis with existing and new customers, ensuring the highest standard of customer service is met whilst providing excellent customer care and support. Build and maintain strong relationships with landlords and tenants. Maintain an excellent standard of company records. Work closely with other third-party operators where appropriate to exceed customer expectations. Registering applicants onto the mailing list Any ad hoc duties as required by senior management. Receiving and processing an application, including referencing Organising, booking, confirming, property viewings Assisting with arranging tenancy renewals with rent increases Able to work independently yet be a team player Assisting with property viewings occasionally Skills & Abilities: Strong Communicator, both verbal and written/Numerate/well-organised Previous Experience in the Lettings industry is preferred Persuasive with a high energy level but reliable and committed Ideally, already demonstrated excellent customer service Ability to manage multiple priorities and work to deadline Smart appearance A driving license would be an advantage Immediate start
Rachel Hill Resourcing Limited
Leighton Buzzard, Bedfordshire
Duties: Outstanding levels of customer service Maximizing conversions of instructions received to our Sales Team Maximizing the sale price achieved within the required timefra Accurate record keeping and note taking Maintaining performance within our agreed service level agreements Active management of cases to provide both the PR's and the client with the smoothest possible service Achieving pre agreed business targets Requirements: Strong communication skills both written and verbal Attention to detail IT literate with reasonable typing speed Customer care experience Property knowledge (ideal but not essential as training with be provided) Hours: Monday to Friday 8am to 5pm 1 day working from home Benefits: There is a highly structured career path that will offer to the right candidate a clearly defined route for advancement In addition to this we offer a competitive basic salary and a quarterly performance related bonus scheme There are a number of other qualifying benefits such as pension scheme and health care
May 18, 2024
Full time
Duties: Outstanding levels of customer service Maximizing conversions of instructions received to our Sales Team Maximizing the sale price achieved within the required timefra Accurate record keeping and note taking Maintaining performance within our agreed service level agreements Active management of cases to provide both the PR's and the client with the smoothest possible service Achieving pre agreed business targets Requirements: Strong communication skills both written and verbal Attention to detail IT literate with reasonable typing speed Customer care experience Property knowledge (ideal but not essential as training with be provided) Hours: Monday to Friday 8am to 5pm 1 day working from home Benefits: There is a highly structured career path that will offer to the right candidate a clearly defined route for advancement In addition to this we offer a competitive basic salary and a quarterly performance related bonus scheme There are a number of other qualifying benefits such as pension scheme and health care
Gifted and Talented Recruitment
Grimsby, Lincolnshire
Firstly, let us share with you that our client is a wonderful law firm based in Grimsby with other local offices. They are a modern and forward thinking professional law firm where their people are at the heart of their business. They are hugely supportive and offer a wonderful modern work environment and a team spirited environment to be part of. We are supporting them in finding a wonderful recruit to support them in a legal capacity within the area of commercial and residential property. To apply for this role you will bring either legal secretarial/administration experience or strong secretarial/admin skills from another industry sector, and receive all necessary support/training to give you the tools to undertake the role. You will be a competent user of all the MsOffice suite, may have undertaken audio transcription, have a great attention to detail and be able to work in a fast paced environment with a friendly and professional manner to work with colleagues and the team alike. The salary banding is reflected above in terms of salary awarded on joining. Below we have detailed some of the duties that you will be undertaking: • To provide administrative support to the lawyers within the property department to enable them to operate at optimum efficiency. • The accurate and timely transcription of correspondence via audio dictation system. • Dealing with routine post, drafting straightforward replies under supervision of fee earner. • Administer filing relating to conveyancing matters including, daily filing, opening, closing, storage and retrieval of client files in accordance with departmental procedures. • To prepare mail and enclosures for dispatch in line with agreed timescales as set by the departmental head. • To attend to clients and/or third parties and deal with enquiries in person or on the telephone, providing support in a professional and friendly way, ensuring that the Firm s client care standards are upheld. • To carry out property searches, online form submissions and preparing contracts and other draft documents. • To utilise the Firm s practice management system efficiently and effectively in accordance with departmental processes and procedures. • To update online portals with the most up to date and accurate information on case progression. • To maintain a proper diary system. • Under supervision, to carry out basic duties assisting the lawyer, such as taking detailed client instructions, drafting basic business letters that do not contain legal advice and managing files requiring little or no technical fee earner input, including SDLT forms, Land Registry applications and requisitions. • Dealing with post completion matters including lodging land registry applications and dealing with the welsh revenue and Inland revenue • To undertake mandatory training or training identified as necessary to update skills or improve performance. • Have appropriate skills or ability to acquire and develop skills in order to utilise case management system effectively. • To have (gain) an understanding of relevant legislation and identify cases requiring special attention and taking the appropriate action. • To identify and initiate any cross-selling opportunities. • To ensure client satisfaction remains a high priority at all times and ensuring appropriate client relationship management. • To input, maintain and update information on the case management system and paper files. • To ensure that supervision is sought prior to contacting third parties outside the Firm or undertaking any work outside of the scope of the role. • To ensure protocols are adhered to in order to protect the confidentiality of both the firm s and clients documentation and information The above allows you incredible insight to the day today duties within the role and training and support will be provided where necessary. After the probationary period, there may be a possibility for hybrid working too. Hours are 9am-5pm, Monday to Friday with an hour for lunch. Why not call us for an informal chat to hear more about this wonderful role? Pick up the phone and call Monica or Darryl, we are here to support you.
May 18, 2024
Full time
Firstly, let us share with you that our client is a wonderful law firm based in Grimsby with other local offices. They are a modern and forward thinking professional law firm where their people are at the heart of their business. They are hugely supportive and offer a wonderful modern work environment and a team spirited environment to be part of. We are supporting them in finding a wonderful recruit to support them in a legal capacity within the area of commercial and residential property. To apply for this role you will bring either legal secretarial/administration experience or strong secretarial/admin skills from another industry sector, and receive all necessary support/training to give you the tools to undertake the role. You will be a competent user of all the MsOffice suite, may have undertaken audio transcription, have a great attention to detail and be able to work in a fast paced environment with a friendly and professional manner to work with colleagues and the team alike. The salary banding is reflected above in terms of salary awarded on joining. Below we have detailed some of the duties that you will be undertaking: • To provide administrative support to the lawyers within the property department to enable them to operate at optimum efficiency. • The accurate and timely transcription of correspondence via audio dictation system. • Dealing with routine post, drafting straightforward replies under supervision of fee earner. • Administer filing relating to conveyancing matters including, daily filing, opening, closing, storage and retrieval of client files in accordance with departmental procedures. • To prepare mail and enclosures for dispatch in line with agreed timescales as set by the departmental head. • To attend to clients and/or third parties and deal with enquiries in person or on the telephone, providing support in a professional and friendly way, ensuring that the Firm s client care standards are upheld. • To carry out property searches, online form submissions and preparing contracts and other draft documents. • To utilise the Firm s practice management system efficiently and effectively in accordance with departmental processes and procedures. • To update online portals with the most up to date and accurate information on case progression. • To maintain a proper diary system. • Under supervision, to carry out basic duties assisting the lawyer, such as taking detailed client instructions, drafting basic business letters that do not contain legal advice and managing files requiring little or no technical fee earner input, including SDLT forms, Land Registry applications and requisitions. • Dealing with post completion matters including lodging land registry applications and dealing with the welsh revenue and Inland revenue • To undertake mandatory training or training identified as necessary to update skills or improve performance. • Have appropriate skills or ability to acquire and develop skills in order to utilise case management system effectively. • To have (gain) an understanding of relevant legislation and identify cases requiring special attention and taking the appropriate action. • To identify and initiate any cross-selling opportunities. • To ensure client satisfaction remains a high priority at all times and ensuring appropriate client relationship management. • To input, maintain and update information on the case management system and paper files. • To ensure that supervision is sought prior to contacting third parties outside the Firm or undertaking any work outside of the scope of the role. • To ensure protocols are adhered to in order to protect the confidentiality of both the firm s and clients documentation and information The above allows you incredible insight to the day today duties within the role and training and support will be provided where necessary. After the probationary period, there may be a possibility for hybrid working too. Hours are 9am-5pm, Monday to Friday with an hour for lunch. Why not call us for an informal chat to hear more about this wonderful role? Pick up the phone and call Monica or Darryl, we are here to support you.
We are currently recruiting for a Lettings Administrator. This is a perfect role for you, if you want to concentrate your career within the lettings sector. Our client, is an established Lettings and Property Management agency, based in Brighton. They pride themselves on providing a personalised experience that meets the unique needs of each of their clients. Like with their clients, they understand that every employee is different, and they will help grow your career by offering training and development. We are looking for you to have previous experience in lettings management, business development, sales and should be highly organised, detail oriented and professional. A positive and enthusiastic attitude is a must! This role comes with excellent benefits, including various available bonuses, a laptop, phone and other generous rewards for your hard work. Employees of this business work a 5-day week, Monday to Friday. Saturdays are sometimes required for viewings, with a day off in lieu to compensate. If you would be interested in this position and feel you would make a great addition to the team, we would love to hear from you! Responsibilities as a Lettings Administrator Management of Spare room / online platforms (incoming & outgoing). Corresponding & liaising with tenants by phone and email. Conducting viewings on all properties. Managing the application process for tenants. Check ins & check outs. Organising maintenance when required on properties. Being the first point of contact for incoming calls and the business info emails. Supporting with invoicing. Supporting with increasing revenue through soft sales. Corresponding with the office / contractors when issues in properties occur. Carrying out inspections and sometime inventories on properties. Supporting with the social media and website content. You will ned to have excellent literacy & English skills, both verbally and written, be able to prioritise your workload, have good customer service skills and always professional with an enthusiastic attitude. For more information about this Lettings Administrator role, please contact Katie at Clearline Recruitment.
May 18, 2024
Full time
We are currently recruiting for a Lettings Administrator. This is a perfect role for you, if you want to concentrate your career within the lettings sector. Our client, is an established Lettings and Property Management agency, based in Brighton. They pride themselves on providing a personalised experience that meets the unique needs of each of their clients. Like with their clients, they understand that every employee is different, and they will help grow your career by offering training and development. We are looking for you to have previous experience in lettings management, business development, sales and should be highly organised, detail oriented and professional. A positive and enthusiastic attitude is a must! This role comes with excellent benefits, including various available bonuses, a laptop, phone and other generous rewards for your hard work. Employees of this business work a 5-day week, Monday to Friday. Saturdays are sometimes required for viewings, with a day off in lieu to compensate. If you would be interested in this position and feel you would make a great addition to the team, we would love to hear from you! Responsibilities as a Lettings Administrator Management of Spare room / online platforms (incoming & outgoing). Corresponding & liaising with tenants by phone and email. Conducting viewings on all properties. Managing the application process for tenants. Check ins & check outs. Organising maintenance when required on properties. Being the first point of contact for incoming calls and the business info emails. Supporting with invoicing. Supporting with increasing revenue through soft sales. Corresponding with the office / contractors when issues in properties occur. Carrying out inspections and sometime inventories on properties. Supporting with the social media and website content. You will ned to have excellent literacy & English skills, both verbally and written, be able to prioritise your workload, have good customer service skills and always professional with an enthusiastic attitude. For more information about this Lettings Administrator role, please contact Katie at Clearline Recruitment.
A very rare opportunity has arisen within a highly regarded lettings agency in the heart of Notting Hill a Lettings Administrator to join their fantastic team. Lettings Administrator - Benefits £30k-£35k Dependant on experience Well respected independent company Stable team 5 day week Mon - Fri- NO WEEKENDS Lettings Administrator - Duties: Drafting and sending out tenancy agreements. Organising pre and post tenancy paperwork. Updating window cards. Updating property details. Filing safety certificates and ensuring they are up to date. General day to day admin duties Lettings Administrator - Experience needed Previous experience as a Lettings Administrator is advantageous. Previous experience dealing with administration. This is an excellent opportunity for a Lettings Administrator to join an award winning independent agent. Magnus James is a specialist recruiter for the property industry and covers the following areas, New Homes, Residential Lettings, Estate Agents, Property Management and Block Management. INDHZ
May 17, 2024
Full time
A very rare opportunity has arisen within a highly regarded lettings agency in the heart of Notting Hill a Lettings Administrator to join their fantastic team. Lettings Administrator - Benefits £30k-£35k Dependant on experience Well respected independent company Stable team 5 day week Mon - Fri- NO WEEKENDS Lettings Administrator - Duties: Drafting and sending out tenancy agreements. Organising pre and post tenancy paperwork. Updating window cards. Updating property details. Filing safety certificates and ensuring they are up to date. General day to day admin duties Lettings Administrator - Experience needed Previous experience as a Lettings Administrator is advantageous. Previous experience dealing with administration. This is an excellent opportunity for a Lettings Administrator to join an award winning independent agent. Magnus James is a specialist recruiter for the property industry and covers the following areas, New Homes, Residential Lettings, Estate Agents, Property Management and Block Management. INDHZ
Account Director William Martin Location: Remote with travel to meet with colleagues and clients (including regular meetings in London) Salary: £45,000 per annum with Bonus and Car Allowance Job Type: Full time / Permanent Job Description About Us William Martin, part of the wider Marlowe SRC division, are at the forefront of revolutionising health and safety compliance solutions. With a mission to foster compliance, resilience, and success, we take pride in being the go-to partner for businesses navigating the complexities of regulatory landscapes. Our dedicated team of professionals merges deep industry knowledge with cutting-edge tools, ensuring that our clients receive tailored support to meet and exceed compliance standards. Join us in crafting a future where compliance is more than just a necessity; it's the bedrock of sustainable and flourishing businesses. William Martin Compliance is not just your safety partner but also your pathway to success. About the role The purpose of the job is to be responsible for the delivery of consultancy services to assigned key clients with the support of Technical Account Managers. You will be responsible for overseeing the service deliverables and the technical service specific aspects of individual contracts. Our new Account Director will be a qualified health and safety / fire safety consultant or will possess a sufficient level of relevant technical knowledge and experience and will be responsible for managing our larger property management clients. The Account Director will liaise directly with the clients' Health and Safety team, Facilities Managers and with William Martin Compliance Service Director(s), Team Managers, Technical Managers, Consultants and the Helpdesk team. The role will involve a mixture of business administration, including ensuring services are delivered to the Company's profit targets, drafting up fee proposals, reviewing fees, upselling opportunities and debt management etc., and in accordance with agreed Client Protocols. The Account Director will be at the forefront of our delivery of a high level, responsive quality service to clients and as such, excellent communication skills and a 'can-do' attitude are key. Mental agility and a pro-active approach to problem solving are essential - planning ahead to foresee potential issues and taking personal responsibility for completing tasks. The role is home-based with travel to meet with colleagues and clients (including regular meetings in London). Key Duties: Deal with enquiries from clients and direct client communications. Keep the Client Management Director fully briefed of client specific developments / issues which may arise. Attend client meetings / briefings with the Technical Account Managers or independently, as appropriate. Be proactive and use initiative to develop client accounts through offering additional services to grow the value of accounts year on year. Ensure clients are informed of any high risk / P1 issues arising in accordance with specific client protocols (note that this may be the direct responsibility of the Technical Account Manager). Oversee the QA procedure (in consultation with the Quality, Accreditations and SHE Manager) in terms of ensuring reports are being produced in accordance with SLAs, Client Protocols, WMC standards, as well as legislative requirements and industry standards. Ensure feedback to Consultants via Team Managers / Technical Managers is constructive, balanced and appropriate. Implement and track quality objectives / KPIs. Oversee the adherence to SLAs and co-ordinate with the scheduling team re consultants' visits to ensure SLAs are being met. Oversee the issuing of guidance via client protocols on common issues, new legislation and guidance and client requirements. Assist in the briefing of the Consultant teams on client-specific issues at Consultant meetings. Overseeing the technical responses to H&S / Fire etc. enquiries and meetings around this, any enforcement action, updates to templates, etc. and discussion with clients ahead of such changes. Be fully acquainted with the Meridian risk management system, Report Writer software and the client specific modifications to these systems. Co-ordinate with the Meridian software team to resolve Report Writer issues. Work with the Development Team as appropriate to enhance Meridian or Applications for the client (in strict accordance with WMC new software development protocols). Liaise with the Service Director(s) to ensure consistency across the service disciplines. Oversee the process, together with the Technical Account Managers and Team Managers / Technical Managers, of ensuring Consultants, and particularly new starters, gain knowledge of client accounts. Help to identify Consultant skills / training requirements and to communicate these to the appropriate Team Manager / Technical Manager. Work with Technical Account Manager(s) to produce monthly / annual client reports. Produce and analyse regular and ad-hoc reports of actions raised by Consultants across each client, for example. Identify any significant trends or patterns and identify appropriate recommendations. Monitor progress in closing client-specific Helpdesk tasks, in accordance with client-specific SLAs. Update client specific training materials, as required, to reflect changes in legislation, changes to client policies and procedures etc. Liaise with Training Administrator(s) regarding the planning and scheduling of client training - both online and face-to-face. Assist in the delivery of training to client staff on use of the Meridian system (face-to-face and via Web-Ex) and possibly face-to-face health and safety training (dependant on experience). Managing direct reports (Technical Account Managers). Periodically undertake consultancy services directly, as required. Assist where required to develop WMC internal safety systems and processes. Assist in mobilisation of new client contracts. Monitor and update the company forecast information on a regular basis. Liaise with the Finance Team to ensure client debt is addressed on a regular basis, escalating this to the client where required. Work on annual cost projections and forecasts, reviewing client fees on an annual basis. Provide quotes and fees for complex sites and new mobilisations (i.e. those outside the fee matrix). Oversee and report on client feedback, investigating any negative feedback and addressing corrective actions with the Team Managers / Technical Managers. Where required, co-ordinate and report on annual client feedback surveys. Liaise with external bodies that may complete work on our behalf (tracking their SLAs and escalating any concerns where appropriate). Also, ensuring timely payment to any such external bodies. Produce and communicate agendas and minutes if required. What you will need Essential NEBOSH H&S Diploma or equivalent and a minimum 5 years' experience in advising on H&S / Fire Safety / Asbestos/ Legionella. Ability to work autonomously Willingness to travel (likely to be 60% home based) Ability to work on own initiative and pro-active approach to problem solving Excellent communication skills, both verbal and written. Ability to effectively interact with stakeholders at all levels, including senior executives, technical teams, and business users. Experience of Microsoft Office, other collaborative working systems is essential, as is a thorough working knowledge of Meridian. Desired Ability to deliver training courses Knowledge of FM / Property Management Environmental Knowledge / Qualification Personal Attributes Strong technical, commercial, organisation and operational skills with attention to detail. Honest, trustworthy, and able to work with integrity. Entrepreneurial mindset, with the ability to take an idea and turn it into reality. Customer focused with excellent communication and engagement skills. Strong analytical and problem-solving abilities, with a focus on delivering practical and effective solutions. Ability to make informed decisions under pressure and navigate complex situations. Results orientated with a proven ability to deliver projects on time, within budget, and meeting quality standards. Track record of successfully managing project scope, resources, and risks. Ability to adapt thrive in a fast-paced and dynamic environment. Willingness to embrace change and navigate through ambiguity. Why join us? People are at the heart of everything we do. By putting people first, we invest more in developing them alongside creating career growth opportunities and advancement across the division. It is our priority to ensure our employees feel valued and inspired and we commit to supporting you every step of the way. Our clients expect the best from us, and we expect the same from our colleagues. This is why we offer a wide range of fantastic benefits to support you in both your personal and professional life. Benefits: 25 days annual leave plus bank holidays Contributory pension scheme Voluntary private medical Simply health care plan Gym and retail discounts . click apply for full job details
May 17, 2024
Full time
Account Director William Martin Location: Remote with travel to meet with colleagues and clients (including regular meetings in London) Salary: £45,000 per annum with Bonus and Car Allowance Job Type: Full time / Permanent Job Description About Us William Martin, part of the wider Marlowe SRC division, are at the forefront of revolutionising health and safety compliance solutions. With a mission to foster compliance, resilience, and success, we take pride in being the go-to partner for businesses navigating the complexities of regulatory landscapes. Our dedicated team of professionals merges deep industry knowledge with cutting-edge tools, ensuring that our clients receive tailored support to meet and exceed compliance standards. Join us in crafting a future where compliance is more than just a necessity; it's the bedrock of sustainable and flourishing businesses. William Martin Compliance is not just your safety partner but also your pathway to success. About the role The purpose of the job is to be responsible for the delivery of consultancy services to assigned key clients with the support of Technical Account Managers. You will be responsible for overseeing the service deliverables and the technical service specific aspects of individual contracts. Our new Account Director will be a qualified health and safety / fire safety consultant or will possess a sufficient level of relevant technical knowledge and experience and will be responsible for managing our larger property management clients. The Account Director will liaise directly with the clients' Health and Safety team, Facilities Managers and with William Martin Compliance Service Director(s), Team Managers, Technical Managers, Consultants and the Helpdesk team. The role will involve a mixture of business administration, including ensuring services are delivered to the Company's profit targets, drafting up fee proposals, reviewing fees, upselling opportunities and debt management etc., and in accordance with agreed Client Protocols. The Account Director will be at the forefront of our delivery of a high level, responsive quality service to clients and as such, excellent communication skills and a 'can-do' attitude are key. Mental agility and a pro-active approach to problem solving are essential - planning ahead to foresee potential issues and taking personal responsibility for completing tasks. The role is home-based with travel to meet with colleagues and clients (including regular meetings in London). Key Duties: Deal with enquiries from clients and direct client communications. Keep the Client Management Director fully briefed of client specific developments / issues which may arise. Attend client meetings / briefings with the Technical Account Managers or independently, as appropriate. Be proactive and use initiative to develop client accounts through offering additional services to grow the value of accounts year on year. Ensure clients are informed of any high risk / P1 issues arising in accordance with specific client protocols (note that this may be the direct responsibility of the Technical Account Manager). Oversee the QA procedure (in consultation with the Quality, Accreditations and SHE Manager) in terms of ensuring reports are being produced in accordance with SLAs, Client Protocols, WMC standards, as well as legislative requirements and industry standards. Ensure feedback to Consultants via Team Managers / Technical Managers is constructive, balanced and appropriate. Implement and track quality objectives / KPIs. Oversee the adherence to SLAs and co-ordinate with the scheduling team re consultants' visits to ensure SLAs are being met. Oversee the issuing of guidance via client protocols on common issues, new legislation and guidance and client requirements. Assist in the briefing of the Consultant teams on client-specific issues at Consultant meetings. Overseeing the technical responses to H&S / Fire etc. enquiries and meetings around this, any enforcement action, updates to templates, etc. and discussion with clients ahead of such changes. Be fully acquainted with the Meridian risk management system, Report Writer software and the client specific modifications to these systems. Co-ordinate with the Meridian software team to resolve Report Writer issues. Work with the Development Team as appropriate to enhance Meridian or Applications for the client (in strict accordance with WMC new software development protocols). Liaise with the Service Director(s) to ensure consistency across the service disciplines. Oversee the process, together with the Technical Account Managers and Team Managers / Technical Managers, of ensuring Consultants, and particularly new starters, gain knowledge of client accounts. Help to identify Consultant skills / training requirements and to communicate these to the appropriate Team Manager / Technical Manager. Work with Technical Account Manager(s) to produce monthly / annual client reports. Produce and analyse regular and ad-hoc reports of actions raised by Consultants across each client, for example. Identify any significant trends or patterns and identify appropriate recommendations. Monitor progress in closing client-specific Helpdesk tasks, in accordance with client-specific SLAs. Update client specific training materials, as required, to reflect changes in legislation, changes to client policies and procedures etc. Liaise with Training Administrator(s) regarding the planning and scheduling of client training - both online and face-to-face. Assist in the delivery of training to client staff on use of the Meridian system (face-to-face and via Web-Ex) and possibly face-to-face health and safety training (dependant on experience). Managing direct reports (Technical Account Managers). Periodically undertake consultancy services directly, as required. Assist where required to develop WMC internal safety systems and processes. Assist in mobilisation of new client contracts. Monitor and update the company forecast information on a regular basis. Liaise with the Finance Team to ensure client debt is addressed on a regular basis, escalating this to the client where required. Work on annual cost projections and forecasts, reviewing client fees on an annual basis. Provide quotes and fees for complex sites and new mobilisations (i.e. those outside the fee matrix). Oversee and report on client feedback, investigating any negative feedback and addressing corrective actions with the Team Managers / Technical Managers. Where required, co-ordinate and report on annual client feedback surveys. Liaise with external bodies that may complete work on our behalf (tracking their SLAs and escalating any concerns where appropriate). Also, ensuring timely payment to any such external bodies. Produce and communicate agendas and minutes if required. What you will need Essential NEBOSH H&S Diploma or equivalent and a minimum 5 years' experience in advising on H&S / Fire Safety / Asbestos/ Legionella. Ability to work autonomously Willingness to travel (likely to be 60% home based) Ability to work on own initiative and pro-active approach to problem solving Excellent communication skills, both verbal and written. Ability to effectively interact with stakeholders at all levels, including senior executives, technical teams, and business users. Experience of Microsoft Office, other collaborative working systems is essential, as is a thorough working knowledge of Meridian. Desired Ability to deliver training courses Knowledge of FM / Property Management Environmental Knowledge / Qualification Personal Attributes Strong technical, commercial, organisation and operational skills with attention to detail. Honest, trustworthy, and able to work with integrity. Entrepreneurial mindset, with the ability to take an idea and turn it into reality. Customer focused with excellent communication and engagement skills. Strong analytical and problem-solving abilities, with a focus on delivering practical and effective solutions. Ability to make informed decisions under pressure and navigate complex situations. Results orientated with a proven ability to deliver projects on time, within budget, and meeting quality standards. Track record of successfully managing project scope, resources, and risks. Ability to adapt thrive in a fast-paced and dynamic environment. Willingness to embrace change and navigate through ambiguity. Why join us? People are at the heart of everything we do. By putting people first, we invest more in developing them alongside creating career growth opportunities and advancement across the division. It is our priority to ensure our employees feel valued and inspired and we commit to supporting you every step of the way. Our clients expect the best from us, and we expect the same from our colleagues. This is why we offer a wide range of fantastic benefits to support you in both your personal and professional life. Benefits: 25 days annual leave plus bank holidays Contributory pension scheme Voluntary private medical Simply health care plan Gym and retail discounts . click apply for full job details
The Team & Focus of the Role Our North West Property Management team are growing and looking for a Property Manager who can pro-actively manage a varied portfolio and client base. The successful candidate will be responsible for a mixed property portfolio, with a heavy weighting to industrial property, on behalf of several of our retained fund clients. This position comes with an opportunity to join a dedicated team with a high level of autonomy supported by other property managers, administrators, and the wider commercial property management team. If you're passionate about client service - there will be client management/leadership opportunities - and enjoy getting fully involved in all aspects of managing a commercial property portfolio then this could be an opportunity for you. This would be a full-time role Monday-Friday (37.5 hours) based at one of our regional offices in Manchester, Liverpool or Knutsford working within our hybrid work policy. We are also open to speaking with candidates who wish for a part-time working pattern (minimum 30 hours per week) In return, beyond your base salary you will be included in: • A discretionary bonus scheme • Company car/car allowance • A generous holiday scheme which commences at 25 days with a sliding scale up to 30 days plus your birthday off and two extra half days allocated for Christmas Eve & New Years Eve • Private Healthcare • Enhanced maternity, paternity, adoption and shared parental leave • An online money saving portal and access to a 24/7 mental health & wellbeing service. • Volunteering Leave equating to 2 days per year (pro rata if you're part-time) Duties will include: Management of multi occupied commercial property - industrial, office, retail, leisure. Building and maintaining strong relationships with colleagues, clients, occupiers, contractors and on-site staff. Day to day liaison with Property Owners, Asset Managers and occupiers. Preparing and reporting information to clients in a timely manner Managing occupier leases. Supervising and directing site based staff as appropriate. Managing the service charge process including preparing, presenting and seeing approval of Service Charge Budgets and Service Charge Reconciliations. Ensuring compliance with legislation, including Health and Safety and other regulations. Some team leadership opportunities. Depending on the level of experience, candidates may be asked to provide support to other members of the team. The successful candidate will have MRICS (desirable) Good property market and wider economic and business knowledge IT literate/proficient in use of Microsoft Office 365, Word and Excel Experience within the commercial property market and commercial property management. Ability to effectively and efficiently manage workload. Strong planning, organisational and communication skills. Driving license essential. A willingness to learn on the job. Why Fisher German? We've been around for a while, but it doesn't mean we are behind the times! Across our office network we offer a hybrid working approach to help our colleagues design their working day to suit their diaries. Some days you might be in the office enjoying a collaborative team day, and other days might see you focussing on project work at home. Wherever you choose to work, you'll be part of a social and digitally connected workforce with the chance to get involved in a variety of activities, like sports events, pop-up bars, BBQs, CPD days, live leadership updates on Zoom, picnics in the park and lots more. What's not to love? We work hard but we also have lots of fun! If that sounds like something you would enjoy, then please get in touch. We have a history going back as far as 1830 but have been Fisher German since 2000. We operate UK wide advising and managing a range of client portfolios with national visibility across all the 6-property market sectors; rural, commercial, development, residential, infrastructure services and sustainable energy. Bring Yourself to Work It's simple really, we are passionate about what we do, and we want you to be driven to succeed with us. For this to happen, you need to feel supported and included which is why we're proud to be an Equal Opportunities Employer.
May 17, 2024
Full time
The Team & Focus of the Role Our North West Property Management team are growing and looking for a Property Manager who can pro-actively manage a varied portfolio and client base. The successful candidate will be responsible for a mixed property portfolio, with a heavy weighting to industrial property, on behalf of several of our retained fund clients. This position comes with an opportunity to join a dedicated team with a high level of autonomy supported by other property managers, administrators, and the wider commercial property management team. If you're passionate about client service - there will be client management/leadership opportunities - and enjoy getting fully involved in all aspects of managing a commercial property portfolio then this could be an opportunity for you. This would be a full-time role Monday-Friday (37.5 hours) based at one of our regional offices in Manchester, Liverpool or Knutsford working within our hybrid work policy. We are also open to speaking with candidates who wish for a part-time working pattern (minimum 30 hours per week) In return, beyond your base salary you will be included in: • A discretionary bonus scheme • Company car/car allowance • A generous holiday scheme which commences at 25 days with a sliding scale up to 30 days plus your birthday off and two extra half days allocated for Christmas Eve & New Years Eve • Private Healthcare • Enhanced maternity, paternity, adoption and shared parental leave • An online money saving portal and access to a 24/7 mental health & wellbeing service. • Volunteering Leave equating to 2 days per year (pro rata if you're part-time) Duties will include: Management of multi occupied commercial property - industrial, office, retail, leisure. Building and maintaining strong relationships with colleagues, clients, occupiers, contractors and on-site staff. Day to day liaison with Property Owners, Asset Managers and occupiers. Preparing and reporting information to clients in a timely manner Managing occupier leases. Supervising and directing site based staff as appropriate. Managing the service charge process including preparing, presenting and seeing approval of Service Charge Budgets and Service Charge Reconciliations. Ensuring compliance with legislation, including Health and Safety and other regulations. Some team leadership opportunities. Depending on the level of experience, candidates may be asked to provide support to other members of the team. The successful candidate will have MRICS (desirable) Good property market and wider economic and business knowledge IT literate/proficient in use of Microsoft Office 365, Word and Excel Experience within the commercial property market and commercial property management. Ability to effectively and efficiently manage workload. Strong planning, organisational and communication skills. Driving license essential. A willingness to learn on the job. Why Fisher German? We've been around for a while, but it doesn't mean we are behind the times! Across our office network we offer a hybrid working approach to help our colleagues design their working day to suit their diaries. Some days you might be in the office enjoying a collaborative team day, and other days might see you focussing on project work at home. Wherever you choose to work, you'll be part of a social and digitally connected workforce with the chance to get involved in a variety of activities, like sports events, pop-up bars, BBQs, CPD days, live leadership updates on Zoom, picnics in the park and lots more. What's not to love? We work hard but we also have lots of fun! If that sounds like something you would enjoy, then please get in touch. We have a history going back as far as 1830 but have been Fisher German since 2000. We operate UK wide advising and managing a range of client portfolios with national visibility across all the 6-property market sectors; rural, commercial, development, residential, infrastructure services and sustainable energy. Bring Yourself to Work It's simple really, we are passionate about what we do, and we want you to be driven to succeed with us. For this to happen, you need to feel supported and included which is why we're proud to be an Equal Opportunities Employer.
A fantastic opportunity has arisen for a progressive farm business manager to take over the reins of an already successful business and take it to the next level. The farm is just over 300 hectares in size, which is predominantly used by the 500-cow dairy unit, which operates a split block calving system and is producing 4 million litres of milk per year from both grazing and being fed a TMR during the winter months. The other two main enterprises on the farm are a 500KW EWT wind turbine and a 250KW AD plant which uses slurry and purchased crops to produce electricity. A team of 6 full-time contract workers and some relief staff are used to manage the whole operation. The Farm Business Manager will be responsible for: The team, their recruitment, training, and performance. On-farm equipment and vehicles. The significant contractor management for forage conservation for the dairy and AD plant, (8500 tonnes/year), the spreading of fertiliser and digestate and reseeding of grass. Bottom line financial responsibility, starting with proposing the budget, for both enterprises based on a growing understanding of the detail required. All aspects of health and safety and working within regulations and keeping of all records, for the dairy and the AD plant. For the buying and selling and working with the farm administrator to produce the financial management accounts. Reporting into the owners on a regular basis. The suitable candidate will: Be seeking a long-term position growing in scope and responsibility. Enjoy managing and developing a team of staff who achieve exceptional results. Be prepared to carry out any practical/technical role required of their staff and in most of these roles be capable of training the team members. Have evidence of leading a high-performance team of people where the technical and business outcomes are the result of successful delegation of most/all tasks. Be able to demonstrate that (s)he has operated a well-managed, profitable dairy herd, with cow grazing being a significant part of this experience. There is also a lovely 5-bedroom farmhouse on the property, which comes as part of the package. For an informal discussion please call Rob Stephenson on . No overseas applicants without a work visa For a full list of our current vacancies please visit our website at
May 17, 2024
Full time
A fantastic opportunity has arisen for a progressive farm business manager to take over the reins of an already successful business and take it to the next level. The farm is just over 300 hectares in size, which is predominantly used by the 500-cow dairy unit, which operates a split block calving system and is producing 4 million litres of milk per year from both grazing and being fed a TMR during the winter months. The other two main enterprises on the farm are a 500KW EWT wind turbine and a 250KW AD plant which uses slurry and purchased crops to produce electricity. A team of 6 full-time contract workers and some relief staff are used to manage the whole operation. The Farm Business Manager will be responsible for: The team, their recruitment, training, and performance. On-farm equipment and vehicles. The significant contractor management for forage conservation for the dairy and AD plant, (8500 tonnes/year), the spreading of fertiliser and digestate and reseeding of grass. Bottom line financial responsibility, starting with proposing the budget, for both enterprises based on a growing understanding of the detail required. All aspects of health and safety and working within regulations and keeping of all records, for the dairy and the AD plant. For the buying and selling and working with the farm administrator to produce the financial management accounts. Reporting into the owners on a regular basis. The suitable candidate will: Be seeking a long-term position growing in scope and responsibility. Enjoy managing and developing a team of staff who achieve exceptional results. Be prepared to carry out any practical/technical role required of their staff and in most of these roles be capable of training the team members. Have evidence of leading a high-performance team of people where the technical and business outcomes are the result of successful delegation of most/all tasks. Be able to demonstrate that (s)he has operated a well-managed, profitable dairy herd, with cow grazing being a significant part of this experience. There is also a lovely 5-bedroom farmhouse on the property, which comes as part of the package. For an informal discussion please call Rob Stephenson on . No overseas applicants without a work visa For a full list of our current vacancies please visit our website at
A fantastic opportunity for an Experienced Block Manager has just come available. The successful candidate will be covering sites across London and the North West - Greater London Responsibilities include but not limited to: Prioritise and effectively manage workload. Have full understanding of leases for each building within your portfolio. Ensure all provisions in the leases are complied with, including for example Health and Safety and insurance provisions. Report to Clients important issues in a timely fashion and maintain good rapport with Clients. Undertake site visits six weekly or the timescale stated in the management agreement. Production of accurate service charge budget within agreed timescales Monitor expenditure and the production of reports and only issue work orders where funds are available Understand The quarterly reports issued to Clients and leaseholders in order to answer any queries Report to Senior Property Manager or in their absence the CEO Actions arising from Service Contractor reports to be implemented in a timely fashion if funds allow and if not seek client Instructions. Ensure you or your Assistant load the reports on to tracker immediately, the responsibility for this lies with the Property Manager. Understand the financial importance of each management instructions to the company within your portfolio. Inspect at completion items of major expenditure, prior to invoice approval or seek approval from the building surveyor for payment. Oversee Day to day maintenance using approved contractors only Ensure section 20 notices are issued Keep filing of emails up to date in the correct H file only. Proactively deal with any emergency repairs and report to lessees individually or collectively. Where appropriate liaise with the insurance Claim Administrator Manage and support any site staff Attend Client meetings and AGM including out of hours Prepare management reports in good time for said meetings and take minutes where required Assist in preparation of Resident Handbooks, circulars and Newsletters. The Successful Applicant will need to possess the following skills: Must Have experience within Block management minimum of 3 years. Must be a highly organised individual Accountancy or previous property experience is an advantage Good customer relationship skills IRPM / AIRPM accreditation as must be a qualified Block Manager Should be confident, well-presented and have excellent communication skills both written and verbal. This is an extremely busy role and needs someone who is highly motivated, passionate about property and capable when working under pressure with the ability to multi-task without compromising on the quality of work or level of service. Work with minimum supervision and not be afraid to take initiative, but know the limits of your authority. Attend evening Meetings usually 2 3 per month The hours will be: Monday to Friday 9am 5.30pm Salary range will be: between £40,000pa to £45,000pa use of pool car If this role is of interest to you and you have the necessary role requirements, please submit your most up to date CV and contact details to Steve or Kelly Due to the high volume of enquiries that we receive, we are not always able to respond to all CVs. If you have not received a response within one week, please assume that your application has been unsuccessful in this instance. Thanks for considering Bastow Irwin Recruitment Ltd
May 17, 2024
Full time
A fantastic opportunity for an Experienced Block Manager has just come available. The successful candidate will be covering sites across London and the North West - Greater London Responsibilities include but not limited to: Prioritise and effectively manage workload. Have full understanding of leases for each building within your portfolio. Ensure all provisions in the leases are complied with, including for example Health and Safety and insurance provisions. Report to Clients important issues in a timely fashion and maintain good rapport with Clients. Undertake site visits six weekly or the timescale stated in the management agreement. Production of accurate service charge budget within agreed timescales Monitor expenditure and the production of reports and only issue work orders where funds are available Understand The quarterly reports issued to Clients and leaseholders in order to answer any queries Report to Senior Property Manager or in their absence the CEO Actions arising from Service Contractor reports to be implemented in a timely fashion if funds allow and if not seek client Instructions. Ensure you or your Assistant load the reports on to tracker immediately, the responsibility for this lies with the Property Manager. Understand the financial importance of each management instructions to the company within your portfolio. Inspect at completion items of major expenditure, prior to invoice approval or seek approval from the building surveyor for payment. Oversee Day to day maintenance using approved contractors only Ensure section 20 notices are issued Keep filing of emails up to date in the correct H file only. Proactively deal with any emergency repairs and report to lessees individually or collectively. Where appropriate liaise with the insurance Claim Administrator Manage and support any site staff Attend Client meetings and AGM including out of hours Prepare management reports in good time for said meetings and take minutes where required Assist in preparation of Resident Handbooks, circulars and Newsletters. The Successful Applicant will need to possess the following skills: Must Have experience within Block management minimum of 3 years. Must be a highly organised individual Accountancy or previous property experience is an advantage Good customer relationship skills IRPM / AIRPM accreditation as must be a qualified Block Manager Should be confident, well-presented and have excellent communication skills both written and verbal. This is an extremely busy role and needs someone who is highly motivated, passionate about property and capable when working under pressure with the ability to multi-task without compromising on the quality of work or level of service. Work with minimum supervision and not be afraid to take initiative, but know the limits of your authority. Attend evening Meetings usually 2 3 per month The hours will be: Monday to Friday 9am 5.30pm Salary range will be: between £40,000pa to £45,000pa use of pool car If this role is of interest to you and you have the necessary role requirements, please submit your most up to date CV and contact details to Steve or Kelly Due to the high volume of enquiries that we receive, we are not always able to respond to all CVs. If you have not received a response within one week, please assume that your application has been unsuccessful in this instance. Thanks for considering Bastow Irwin Recruitment Ltd
Lettings Administrator Please note during a period of initial training for 2 to 3 months the successful candidate will initially operate from Chelmsford. Hybrid working will commence once initial training is completed, depending on relevant experience and how quickly you learn the role, so applicants must be prepared to commute to Chelmsford on a daily basis until such time as your training is deemed complete. This will then become a hybrid role working between the office in Chelmsford, and from home for 1 to 2 days per week. You will be required to work 3 to 4 full days per week between 8.30am and 5.30pm (no weekends). Basic salary for 5 full days is £24,000 to £26,000 depending on related experience to be adjusted accordingly on a pro-rata basis. This position would also suit a Lettings Negotiator. Lettings Administrator Preparing tenancy agreements and related paperwork linked to tenancy renewals Booking appointments with tenants for Property Inspections Clerks Processing general enquiries from landlords and tenants Maintaining up-to-date property records on our internal system Providing general administrative support to the tenancy renewals team Process renewal data between Microsoft Excel and own internal software system Assist with preparing Tenancy Notices Manage DocuSign, the digital platform to process landlord/ tenant renewal related paperwork Lettings Administrator Previous or current experience in some capacity in Lettings Proactive "can do" attitude, with exceptional organisational skills and used to working effectively under pressure Excellent communication skills, both written and verbal You will be a personable, team player, with a professional approach Retain a strong attention to detail IT proficient, you will be familiar with MS Office packages and able to learn quickly Lettings Administrator The position would suit someone with a flair for administration and organisation. Lettings Administrator 3 to 4 full days per week between 8.30am and 5.30pm (no weekends). Basic salary for 5 full days is £24,000 to £26,000 depending on related experience to be adjusted accordingly on a pro-rata basis. Kings Permanent Recruitment for Estate Agents hits 17 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialities of recruitment within the residential property sector to include Residential Sales, Residential Lettings, Property Management, Block Management, Inventory Clerks, RICS Chartered Surveyors, Land and New Homes, CeMAP qualified Estate Agency Financial Services Consultants / Mortgage Advisors, Protection Advisors, Secretarial / Administration. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn.
May 17, 2024
Full time
Lettings Administrator Please note during a period of initial training for 2 to 3 months the successful candidate will initially operate from Chelmsford. Hybrid working will commence once initial training is completed, depending on relevant experience and how quickly you learn the role, so applicants must be prepared to commute to Chelmsford on a daily basis until such time as your training is deemed complete. This will then become a hybrid role working between the office in Chelmsford, and from home for 1 to 2 days per week. You will be required to work 3 to 4 full days per week between 8.30am and 5.30pm (no weekends). Basic salary for 5 full days is £24,000 to £26,000 depending on related experience to be adjusted accordingly on a pro-rata basis. This position would also suit a Lettings Negotiator. Lettings Administrator Preparing tenancy agreements and related paperwork linked to tenancy renewals Booking appointments with tenants for Property Inspections Clerks Processing general enquiries from landlords and tenants Maintaining up-to-date property records on our internal system Providing general administrative support to the tenancy renewals team Process renewal data between Microsoft Excel and own internal software system Assist with preparing Tenancy Notices Manage DocuSign, the digital platform to process landlord/ tenant renewal related paperwork Lettings Administrator Previous or current experience in some capacity in Lettings Proactive "can do" attitude, with exceptional organisational skills and used to working effectively under pressure Excellent communication skills, both written and verbal You will be a personable, team player, with a professional approach Retain a strong attention to detail IT proficient, you will be familiar with MS Office packages and able to learn quickly Lettings Administrator The position would suit someone with a flair for administration and organisation. Lettings Administrator 3 to 4 full days per week between 8.30am and 5.30pm (no weekends). Basic salary for 5 full days is £24,000 to £26,000 depending on related experience to be adjusted accordingly on a pro-rata basis. Kings Permanent Recruitment for Estate Agents hits 17 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialities of recruitment within the residential property sector to include Residential Sales, Residential Lettings, Property Management, Block Management, Inventory Clerks, RICS Chartered Surveyors, Land and New Homes, CeMAP qualified Estate Agency Financial Services Consultants / Mortgage Advisors, Protection Advisors, Secretarial / Administration. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn.
Block Manager IRPM Colchester CO1 A fantastic opportunity for an Experienced Block Manager has just come available. The successful candidate will be based in Colchester covering sites across Essex and Suffolk. Responsibilities include but not limited to: Respond within 24 hours to emails and phone calls and maintain a good flow of communication Prioritise and effectively manage workload. Have full understanding of leases for each building within your portfolio. Ensure all provisions in the leases are complied with, including for example Health and Safety and insurance provisions. Report to Clients important issues in a timely fashion and maintain good rapport with Clients. Undertake site visits six weekly or the timescale stated in the management agreement. Complete inspection report identifying actions required and upload on to tracker within 24 hours Production of accurate service charge budget within agreed timescales Monitor expenditure and the production of reports and only issue work orders where funds are available Understand The quarterly reports issued to Clients and leaseholders in order to answer any queries Ensure issues on the tracker are kept up to date, acknowledge within 2 hours and actioned within 4 hours and closed off immediately when completed. Team assistant can assist. Understand the financial importance of each management instructions to the company within your portfolio. Inspect at completion items of major expenditure, prior to invoice approval or seek approval from the building surveyor for payment. Oversee Day to day maintenance using approved contractors only Ensure section 20 notices are issued Keep filing of emails up to date in the correct H file only. Proactively deal with any emergency repairs and report to lessees individually or collectively. Where appropriate liaise with the insurance Claim Administrator Manage and support any site staff Attend Client meetings and AGM including out of hours Prepare management reports in good time for said meetings and take minutes where required Assist in preparation of Resident Handbooks, circulars and Newsletters. The Successful Applicant will need to possess the following skills: Must Have experience in a similar role within the property industry. Must be a highly organised individual Accountancy or previous property experience is an advantage Good customer relationship skills AIRPM qualification is an advantage but is not essential Should be confident, well-presented and have excellent communication skills both written and verbal. This is an extremely busy role and needs someone who is highly motivated, passionate about property and capable when working under pressure with the ability to multi-task without compromising on the quality of work or level of service. Work with minimum supervision and not be afraid to take initiative, but know the limits of your authority. Attend evening Meetings usually 2 3 per month The hours will be: Monday to Friday 9am 5.30pm Salary range will be: between £32,000pa to £38,000pa use of pool car If this role is of interest to you and you have the necessary role requirements, please submit your most up to date CV and contact details to Steve or Kelly Due to the high volume of enquiries that we receive, we are not always able to respond to all CVs. If you have not received a response within one week, please assume that your application has been unsuccessful in this instance. Thanks for considering Bastow Irwin Recruitment Ltd.
May 17, 2024
Full time
Block Manager IRPM Colchester CO1 A fantastic opportunity for an Experienced Block Manager has just come available. The successful candidate will be based in Colchester covering sites across Essex and Suffolk. Responsibilities include but not limited to: Respond within 24 hours to emails and phone calls and maintain a good flow of communication Prioritise and effectively manage workload. Have full understanding of leases for each building within your portfolio. Ensure all provisions in the leases are complied with, including for example Health and Safety and insurance provisions. Report to Clients important issues in a timely fashion and maintain good rapport with Clients. Undertake site visits six weekly or the timescale stated in the management agreement. Complete inspection report identifying actions required and upload on to tracker within 24 hours Production of accurate service charge budget within agreed timescales Monitor expenditure and the production of reports and only issue work orders where funds are available Understand The quarterly reports issued to Clients and leaseholders in order to answer any queries Ensure issues on the tracker are kept up to date, acknowledge within 2 hours and actioned within 4 hours and closed off immediately when completed. Team assistant can assist. Understand the financial importance of each management instructions to the company within your portfolio. Inspect at completion items of major expenditure, prior to invoice approval or seek approval from the building surveyor for payment. Oversee Day to day maintenance using approved contractors only Ensure section 20 notices are issued Keep filing of emails up to date in the correct H file only. Proactively deal with any emergency repairs and report to lessees individually or collectively. Where appropriate liaise with the insurance Claim Administrator Manage and support any site staff Attend Client meetings and AGM including out of hours Prepare management reports in good time for said meetings and take minutes where required Assist in preparation of Resident Handbooks, circulars and Newsletters. The Successful Applicant will need to possess the following skills: Must Have experience in a similar role within the property industry. Must be a highly organised individual Accountancy or previous property experience is an advantage Good customer relationship skills AIRPM qualification is an advantage but is not essential Should be confident, well-presented and have excellent communication skills both written and verbal. This is an extremely busy role and needs someone who is highly motivated, passionate about property and capable when working under pressure with the ability to multi-task without compromising on the quality of work or level of service. Work with minimum supervision and not be afraid to take initiative, but know the limits of your authority. Attend evening Meetings usually 2 3 per month The hours will be: Monday to Friday 9am 5.30pm Salary range will be: between £32,000pa to £38,000pa use of pool car If this role is of interest to you and you have the necessary role requirements, please submit your most up to date CV and contact details to Steve or Kelly Due to the high volume of enquiries that we receive, we are not always able to respond to all CVs. If you have not received a response within one week, please assume that your application has been unsuccessful in this instance. Thanks for considering Bastow Irwin Recruitment Ltd.
Job Description Our Head Office Debt Recovery Team has an opportunity for an experienced finance administrator to join their busy team. The Debt Recovery Assistant will be responsible for maintaining debtor accounts and ensuring all overdue invoices are chased and paid on a timely basis, in line with company policy. Your will be responsible for: Chase overdue invoices by telephone, email & letter within agreed timescales Maintain accurate and detailed records of all chasing activity Maintain a positive working relationship with branches. Support other members of the Debt Recovery team if required to ensure all daily Debt Recovery functions are carried out should staff be on holiday/sick leave Answer internal/external queries in an effective and timely manner Monitor the Debt Recovery mailbox daily and investigate and respond to all queries Undertaking any other duties which may be requested by the Line Manager Your experience & skills will be: Tenacity and enthusiasm Excellent communication skills at all levels Good keyboard skills and competence of Word, Excel and Outlook High standard of numeracy, accuracy with attention to detail A team player with a flexible approach and a willingness to learn Outgoing and confident personality who is able to operate at all levels A self-starter who is pro-active and can set and achieve goals Strong organisational & time management skills Looking for continuous improvement of best practices in order to positively impact business results Ability to recognise potential risks to the Company that should be escalated About us Connells Group is one of the largest and most successful estate agency and property services providers in the UK. Founded in 1936 and with a network of nearly 600 branches nationwide, the Group combines residential sales and lettings expertise with a range of consumer and corporate services including new homes, mortgage services, conveyancing, EPC provision, surveying, corporate lettings, asset management, land & planning, LPA receivers and auctions. Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity. Equality Act 2010 CF00325
May 17, 2024
Full time
Job Description Our Head Office Debt Recovery Team has an opportunity for an experienced finance administrator to join their busy team. The Debt Recovery Assistant will be responsible for maintaining debtor accounts and ensuring all overdue invoices are chased and paid on a timely basis, in line with company policy. Your will be responsible for: Chase overdue invoices by telephone, email & letter within agreed timescales Maintain accurate and detailed records of all chasing activity Maintain a positive working relationship with branches. Support other members of the Debt Recovery team if required to ensure all daily Debt Recovery functions are carried out should staff be on holiday/sick leave Answer internal/external queries in an effective and timely manner Monitor the Debt Recovery mailbox daily and investigate and respond to all queries Undertaking any other duties which may be requested by the Line Manager Your experience & skills will be: Tenacity and enthusiasm Excellent communication skills at all levels Good keyboard skills and competence of Word, Excel and Outlook High standard of numeracy, accuracy with attention to detail A team player with a flexible approach and a willingness to learn Outgoing and confident personality who is able to operate at all levels A self-starter who is pro-active and can set and achieve goals Strong organisational & time management skills Looking for continuous improvement of best practices in order to positively impact business results Ability to recognise potential risks to the Company that should be escalated About us Connells Group is one of the largest and most successful estate agency and property services providers in the UK. Founded in 1936 and with a network of nearly 600 branches nationwide, the Group combines residential sales and lettings expertise with a range of consumer and corporate services including new homes, mortgage services, conveyancing, EPC provision, surveying, corporate lettings, asset management, land & planning, LPA receivers and auctions. Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity. Equality Act 2010 CF00325
Job Title: Service Desk Coordinator Location: Burnham (Work from home and office) Dynamic Resourcing Services Ltd has been established since 2006 and specialises in Workplace Support. We have a number of Blue-Chip clients within Manufacturing, Distribution and Facilities Management who have multiple sites nationally. We require an experienced Service Desk Coordinator (Mainly working from home and occasional office-based working) to provide support to the Operations Team. Service Desk coordinator Basic Duties: Receiving orders and responding to queries and requests via chat, email, or phone with Client and Contractors Raise Orders and book with contractors. Organise attendance with sites/clients Liaise with contractors/clients whilst works are ongoing Following up with client to ensure work is completed to satisfactory level. Chase for any reports/invoices to Close job Logging jobs on to the CRM system Send quotes to clients as per request Updating jobs status on a daily basis Compiling supplier invoices Complete weekly costing for orders Keeping rapport and relationships with both contractors and clients To report to and follow instructions from senior management. Must be willing to work on company software s, training will be provided. Skills and Qualifications required: Strong Computer Skills ie, Microsoft word and excel. Good communication skills. Good customer service skills Work on own initiative and as part of a team Ideally someone with previous working experience within the Facilities Services Industry or Property Maintenance would be an advantage. Hours of Work: 8.30am to 12.30pm ( Monday to Friday ) Rates of Pay: up to £13.00 per hour This could become a full time job for the right calibre of candidate. Immediate Start and weekly paid.
May 16, 2024
Full time
Job Title: Service Desk Coordinator Location: Burnham (Work from home and office) Dynamic Resourcing Services Ltd has been established since 2006 and specialises in Workplace Support. We have a number of Blue-Chip clients within Manufacturing, Distribution and Facilities Management who have multiple sites nationally. We require an experienced Service Desk Coordinator (Mainly working from home and occasional office-based working) to provide support to the Operations Team. Service Desk coordinator Basic Duties: Receiving orders and responding to queries and requests via chat, email, or phone with Client and Contractors Raise Orders and book with contractors. Organise attendance with sites/clients Liaise with contractors/clients whilst works are ongoing Following up with client to ensure work is completed to satisfactory level. Chase for any reports/invoices to Close job Logging jobs on to the CRM system Send quotes to clients as per request Updating jobs status on a daily basis Compiling supplier invoices Complete weekly costing for orders Keeping rapport and relationships with both contractors and clients To report to and follow instructions from senior management. Must be willing to work on company software s, training will be provided. Skills and Qualifications required: Strong Computer Skills ie, Microsoft word and excel. Good communication skills. Good customer service skills Work on own initiative and as part of a team Ideally someone with previous working experience within the Facilities Services Industry or Property Maintenance would be an advantage. Hours of Work: 8.30am to 12.30pm ( Monday to Friday ) Rates of Pay: up to £13.00 per hour This could become a full time job for the right calibre of candidate. Immediate Start and weekly paid.
MJH Executive Homes Ltd is a well-established & successful Property Development & Strategic Land Company building high-end family homes across Sussex. We are looking to appoint a skilled and experienced Construction Administrator with excellent attention to detail and a proven track record in contributing to the success of new housing projects. This will be a fun and rewarding role for the right person. Key Skills: Project Coordination: performing take-offs from drawings Proficient in the preparation of Excel spreadsheets for build programmes, financial and procurement data, managing project schedules and associated documentation. Liaising and communicating with all involved parties such as Site Managers, Sales & Marketing Team, office staff and external agencies Identify and address issues promptly to minimise disruptions, resolve problems and keep projects on track. Procurement of materials and services to include negotiating price, payment and delivery terms, placing purchase orders and updating the Purchase Order Log. Manage logistics, site visits and deliveries to ensure the smooth running of the project. Compliance: working with NHBC and other applicable regulators to register new house plots, administer the signing off for planning conditions and address any aftersales. Liaise with the professional team to include architects, surveyors, contractors and clients to ensure all projects adhere to industry standards. Ensure health and safety legislation and requirements are met, including induction, procurement, monitoring and reporting Administrative Skills: managing and updating information and records, filing, reporting, handling correspondence including phone calls, emails & letters, printing using plotter and printer General administrative duties for Head Office & sites as required Proficient in Microsoft Office such as Word & Excel Helping to establish and maintain office procedures Account management experience to process supplier invoices and retention payments Terms Employment Type: Permanent Location: Company Office (Clapham, West Sussex) and Site Office (dependent on development at the time) Hours: 8.30am-5pm Monday - Friday. These are core hours with flexibility required at times Part-time or Full-time roles available (please state your preference - this can be discussed at interview) Salary: £24,000- £32,000 pro rata dependent on experience Pension: autoenrollment on contributory pension scheme (subject to scheme conditions). Holiday: 20 working days per annum In addition, MJH is closed between Christmas and New Year Public and bank holiday entitlement pro rata Travel required across East and West Sussex. The successful applicant will need their own transport as our offices are in a rural location and you will be required to visit various sites. Office and site based - remote working is not feasible for this role
May 16, 2024
Full time
MJH Executive Homes Ltd is a well-established & successful Property Development & Strategic Land Company building high-end family homes across Sussex. We are looking to appoint a skilled and experienced Construction Administrator with excellent attention to detail and a proven track record in contributing to the success of new housing projects. This will be a fun and rewarding role for the right person. Key Skills: Project Coordination: performing take-offs from drawings Proficient in the preparation of Excel spreadsheets for build programmes, financial and procurement data, managing project schedules and associated documentation. Liaising and communicating with all involved parties such as Site Managers, Sales & Marketing Team, office staff and external agencies Identify and address issues promptly to minimise disruptions, resolve problems and keep projects on track. Procurement of materials and services to include negotiating price, payment and delivery terms, placing purchase orders and updating the Purchase Order Log. Manage logistics, site visits and deliveries to ensure the smooth running of the project. Compliance: working with NHBC and other applicable regulators to register new house plots, administer the signing off for planning conditions and address any aftersales. Liaise with the professional team to include architects, surveyors, contractors and clients to ensure all projects adhere to industry standards. Ensure health and safety legislation and requirements are met, including induction, procurement, monitoring and reporting Administrative Skills: managing and updating information and records, filing, reporting, handling correspondence including phone calls, emails & letters, printing using plotter and printer General administrative duties for Head Office & sites as required Proficient in Microsoft Office such as Word & Excel Helping to establish and maintain office procedures Account management experience to process supplier invoices and retention payments Terms Employment Type: Permanent Location: Company Office (Clapham, West Sussex) and Site Office (dependent on development at the time) Hours: 8.30am-5pm Monday - Friday. These are core hours with flexibility required at times Part-time or Full-time roles available (please state your preference - this can be discussed at interview) Salary: £24,000- £32,000 pro rata dependent on experience Pension: autoenrollment on contributory pension scheme (subject to scheme conditions). Holiday: 20 working days per annum In addition, MJH is closed between Christmas and New Year Public and bank holiday entitlement pro rata Travel required across East and West Sussex. The successful applicant will need their own transport as our offices are in a rural location and you will be required to visit various sites. Office and site based - remote working is not feasible for this role
Manpower is delighted to be supporting our client in the recruitment of an Estates Administrator to work within a beautiful country house, estate and gardens. This is an excellent opportunity for someone looking for a full time role in a picturesque rural setting. We are looking for a self-motivated individual to fill the role of Estate Administrator near Northampton. The successful candidate will be required to work on their own initiative, to have the proven ability to use all standard Microsoft office packages to a high standard, be highly organised and posses excellent people skills. The Estate Administrator will be part of the small Estate team. Whilst each member of the team has their own responsibilities there is a strong team ethos and everyone is expected to assist each other when needed and be aware of what is going on around the estate. This position focuses on the smooth running of the Estate including the House Opening and Shoot businesses, maintenance of the Estate property providing administrative support to the family who live onsite, and managing the paper and electronic filing systems. The principle duties of the role include the following: Front of house administration dealing with incoming and outgoing calls Liaising with Farm, Estate and Commercial tenants and contractors Organising routine maintenance, repairs and compliance works Assisting with the project management of residential property refurbishments Undertaking annual residential property inspections Maintaining existing Estate property terriers and other property records Maintaining the security register and management records Maintaining spray and livestock records Managing the administration of the vehicle fleet including maintenance of fuel records, arranging MOTs and road fund tax Providing administrative support to the shoot including liaising with shoot clients, organising beaters wages and maintaining shoot records Coding invoices and receipts for the Estate bookkeeper Reviewing supplier statements and obtaining copy invoices as necessary Filing (electronic and paper systems) and archiving The successful candidate will be required to represent the owner and maintain high standards of tidiness and attention to detail at all times. The successful applicant will be the public face of the Estate and discretion is of utmost importance. This is a permanent position with working hours being 9.00am - 5.00pm Monday to Friday (1 hr for lunch). During the opening season (May-Sept) the applicant may be expected to work from 10am - 6pm on the days the Hall and/or Gardens are open to the public which may include weekends and bank holidays, therefore flexibility is required. This opportunity would suit a candidate who has worked in a similar role or within Property lettings. Driving licence is required due to the location. Please send your CV in the first instance.
May 16, 2024
Full time
Manpower is delighted to be supporting our client in the recruitment of an Estates Administrator to work within a beautiful country house, estate and gardens. This is an excellent opportunity for someone looking for a full time role in a picturesque rural setting. We are looking for a self-motivated individual to fill the role of Estate Administrator near Northampton. The successful candidate will be required to work on their own initiative, to have the proven ability to use all standard Microsoft office packages to a high standard, be highly organised and posses excellent people skills. The Estate Administrator will be part of the small Estate team. Whilst each member of the team has their own responsibilities there is a strong team ethos and everyone is expected to assist each other when needed and be aware of what is going on around the estate. This position focuses on the smooth running of the Estate including the House Opening and Shoot businesses, maintenance of the Estate property providing administrative support to the family who live onsite, and managing the paper and electronic filing systems. The principle duties of the role include the following: Front of house administration dealing with incoming and outgoing calls Liaising with Farm, Estate and Commercial tenants and contractors Organising routine maintenance, repairs and compliance works Assisting with the project management of residential property refurbishments Undertaking annual residential property inspections Maintaining existing Estate property terriers and other property records Maintaining the security register and management records Maintaining spray and livestock records Managing the administration of the vehicle fleet including maintenance of fuel records, arranging MOTs and road fund tax Providing administrative support to the shoot including liaising with shoot clients, organising beaters wages and maintaining shoot records Coding invoices and receipts for the Estate bookkeeper Reviewing supplier statements and obtaining copy invoices as necessary Filing (electronic and paper systems) and archiving The successful candidate will be required to represent the owner and maintain high standards of tidiness and attention to detail at all times. The successful applicant will be the public face of the Estate and discretion is of utmost importance. This is a permanent position with working hours being 9.00am - 5.00pm Monday to Friday (1 hr for lunch). During the opening season (May-Sept) the applicant may be expected to work from 10am - 6pm on the days the Hall and/or Gardens are open to the public which may include weekends and bank holidays, therefore flexibility is required. This opportunity would suit a candidate who has worked in a similar role or within Property lettings. Driving licence is required due to the location. Please send your CV in the first instance.
Location: Cambridge Science Park Department: Investment Property Management Contract type: Permanent Hours: 37 Salary: DOE Job Advert Are you an experienced facilities administrator looking for your next career move? If so, we're looking for a Facilities Administrator to join our site-based team on the prestigious Cambridge Science Park! The successful applicant will join our Investment and Property Management team. The Investment & Property Management team undertakes the management of various commercial assets for a range of clients including Cambridge Colleges, Institutions, Property Companies and Family trusts. The Cambridge Science Park is an asset of Trinity College which is managed by Bidwells. The Cambridge Science Park was established 52 years ago when Trinity College Cambridge embraced the concept that would change the hi-tech sector in Cambridge, the UK and beyond. Trinity owns the freehold of the Cambridge Science Park, which today comprises 150 acres, 1.7 million sq ft of high technology and laboratory buildings. It's home to 7000 people at over 170 companies, ranging from exciting start-ups to some of the world's leading technology businesses. Job Purpose We're looking for a proactive and knowledgeable Facilities Administrator to provide Facilities and Property support to tenants and occupiers on the Science Park. No one day will be the same, so we're looking for someone who is flexible and can handle an ever-changing workload and the successful applicant will also work closely with our in-house Investment and Property team here at Bidwells. What you'll be doing: Input into service charge management and assist in the production of service charge budget and reconciliation packs to issue to the tenants. Utilities - log monthly meter readings, update spreadsheet for Smartest Energy, change of tenancy. Liaise with tenants regarding various matters as agreed with the facilities/ property manager. Scheduling and booking inspections, preparation of documentation ahead of inspections by the facilities or property Manager Assist with follow-up actions from the inspections, likely to relate to H&S issues and remedial works, as agreed with the facilities/ property manager. Visits to properties to take meter readings, address issues, take photographs and other facilities associated work as agreed with the facilities and property manager. Updating of property handbooks, photocopying/scanning/filing and other administrative tasks as appropriate. Assist with helpdesk and raise actions within designated technology e.g. E-logbooks, as appropriate. Support in contractor management including quotes and access. Gain and maintain knowledge and understanding of building and estate activities across the Portfolio e.g. landlord works or projects, incoming/outgoing tenants through working closely with the facilities and property manager. Support in the management of instructions, purchase orders, invoice approvals between client and IPM e.g. management meeting agendas, minutes, client trackers. Assist in tenant engagement initiatives. Produce monthly report from Property Management Database of Diary Events (RR, LExp, Breaks), analyse data and discuss with Asset Manager for next steps Assist in Health & Safety data logging on the H&S management system/database and ensure any H&S documentation is saved and flagged if non compliant About you: Previous experience in a Facilities Coordination or Administration position Strong IT skills with a minimum of intermediate level in MS Excel, Word, Outlook, PowerPoint, PDF editor Aptitude to learn new technologies. Ability to prioritise and deal with a varied workload and the competing demands of the team. A self-starter with the ability to work on own initiative and a can-do approach to teamwork. Pro-active & excellent problem-solving skills. Excellent verbal and written communication skills with the ability to build relationships quickly with internal and external stakeholders. Numerate with a high level of attention to detail. Good team worker with excellent interpersonal skills Enjoys a fast paced and teamwork environment What's in it for you? Competitive Salary: We recognise and reward talent with generous salary and group bonus schemeComprehensive Benefits: Including up to 8% matched pension, private medical, medicash plan, your birthday off work and lifestyle discounts and perksProfessional Development: Continuous learning, study support and promotion opportunitiesInnovative Culture: Be part of a forward-thinking team at the forefront of industry trendsFamily Friendly: We offer enhanced family leave policies to support individuals close to you Bidwells is dedicated to fostering a truly inclusive culture of belonging, where everyone can thrive and succeed as their true and authentic selves at every level. We are committed to equal employment opportunity and positively encourage applications from all suitably qualified and eligible candidates regardless of race, sex, gender, gender identity or expression, disability, age, sexual orientation, transgender status, religion or belief. Flexible working requests are considered from day one. Agencies: Bidwells does not accept unsolicited resumes and will not be responsible for related fees. REF-213971
May 15, 2024
Full time
Location: Cambridge Science Park Department: Investment Property Management Contract type: Permanent Hours: 37 Salary: DOE Job Advert Are you an experienced facilities administrator looking for your next career move? If so, we're looking for a Facilities Administrator to join our site-based team on the prestigious Cambridge Science Park! The successful applicant will join our Investment and Property Management team. The Investment & Property Management team undertakes the management of various commercial assets for a range of clients including Cambridge Colleges, Institutions, Property Companies and Family trusts. The Cambridge Science Park is an asset of Trinity College which is managed by Bidwells. The Cambridge Science Park was established 52 years ago when Trinity College Cambridge embraced the concept that would change the hi-tech sector in Cambridge, the UK and beyond. Trinity owns the freehold of the Cambridge Science Park, which today comprises 150 acres, 1.7 million sq ft of high technology and laboratory buildings. It's home to 7000 people at over 170 companies, ranging from exciting start-ups to some of the world's leading technology businesses. Job Purpose We're looking for a proactive and knowledgeable Facilities Administrator to provide Facilities and Property support to tenants and occupiers on the Science Park. No one day will be the same, so we're looking for someone who is flexible and can handle an ever-changing workload and the successful applicant will also work closely with our in-house Investment and Property team here at Bidwells. What you'll be doing: Input into service charge management and assist in the production of service charge budget and reconciliation packs to issue to the tenants. Utilities - log monthly meter readings, update spreadsheet for Smartest Energy, change of tenancy. Liaise with tenants regarding various matters as agreed with the facilities/ property manager. Scheduling and booking inspections, preparation of documentation ahead of inspections by the facilities or property Manager Assist with follow-up actions from the inspections, likely to relate to H&S issues and remedial works, as agreed with the facilities/ property manager. Visits to properties to take meter readings, address issues, take photographs and other facilities associated work as agreed with the facilities and property manager. Updating of property handbooks, photocopying/scanning/filing and other administrative tasks as appropriate. Assist with helpdesk and raise actions within designated technology e.g. E-logbooks, as appropriate. Support in contractor management including quotes and access. Gain and maintain knowledge and understanding of building and estate activities across the Portfolio e.g. landlord works or projects, incoming/outgoing tenants through working closely with the facilities and property manager. Support in the management of instructions, purchase orders, invoice approvals between client and IPM e.g. management meeting agendas, minutes, client trackers. Assist in tenant engagement initiatives. Produce monthly report from Property Management Database of Diary Events (RR, LExp, Breaks), analyse data and discuss with Asset Manager for next steps Assist in Health & Safety data logging on the H&S management system/database and ensure any H&S documentation is saved and flagged if non compliant About you: Previous experience in a Facilities Coordination or Administration position Strong IT skills with a minimum of intermediate level in MS Excel, Word, Outlook, PowerPoint, PDF editor Aptitude to learn new technologies. Ability to prioritise and deal with a varied workload and the competing demands of the team. A self-starter with the ability to work on own initiative and a can-do approach to teamwork. Pro-active & excellent problem-solving skills. Excellent verbal and written communication skills with the ability to build relationships quickly with internal and external stakeholders. Numerate with a high level of attention to detail. Good team worker with excellent interpersonal skills Enjoys a fast paced and teamwork environment What's in it for you? Competitive Salary: We recognise and reward talent with generous salary and group bonus schemeComprehensive Benefits: Including up to 8% matched pension, private medical, medicash plan, your birthday off work and lifestyle discounts and perksProfessional Development: Continuous learning, study support and promotion opportunitiesInnovative Culture: Be part of a forward-thinking team at the forefront of industry trendsFamily Friendly: We offer enhanced family leave policies to support individuals close to you Bidwells is dedicated to fostering a truly inclusive culture of belonging, where everyone can thrive and succeed as their true and authentic selves at every level. We are committed to equal employment opportunity and positively encourage applications from all suitably qualified and eligible candidates regardless of race, sex, gender, gender identity or expression, disability, age, sexual orientation, transgender status, religion or belief. Flexible working requests are considered from day one. Agencies: Bidwells does not accept unsolicited resumes and will not be responsible for related fees. REF-213971
We are currently supporting a company who are recruiting for a Service Desk Administrator who will assist in managing and coordinating the reactive repair requirements of their clients' properties. They aim to support independent living for vulnerable adults.Job Type: Full-time Temporary to permanent position.Location: HarrogateHours: Monday-Friday 9am - 5.30pm (Flexible part time hours available)Salary: £13 per hourKey Responsibilities/Accountabilities: To be the first point of contact for our clients, either via the Fix Flo Portal, phone, or email. Manage planned works through to completion including Remedial Works to ensure all our clients' properties are fully compliant completed within our set KPI's this includes, but not limited to, Gas safety Certificates, Fire Risk Assessments, Electrical Certificates, Asbestos Surveys, Legionella Risk assessments. Review all planned compliance and maintenance activities to arrange times and access keeping all parties fully informed at all times and obtaining all necessary consents. To manage the compliance system (Fix Flo) highlight any shortfalls - and arrange with third party vendors to rectify in a timely manner. Manage both reactive and planned works through to completion ensuring they are delivered with our set KPI's. Liaise with contractors/suppliers and in-house handymen to ensure completion of all reported issues to a satisfactory and complaint standard. Chase above where needed to ensure they meet our issued KPI's. Work with finance team to ensure matchup between Issue References and PO's. Assist to manage awarded project works from instruction to practical completion. Ensuring complaints are escalated to the appropriate manager. Assist in the preparation of monthly reports and statistics in line with housing association and landlord requirements and senior management team First point of contact for third party vendors regarding operational issues. The right candidate must be able to have: Leadership qualities and experience. Excellent customer service skills. Administration skills Experience in a busy helpdesk/call centre environment however not essential. Be proficient in Microsoft Office (especially Excel and Outlook)Knowledge of property services/facilities management preferred, but not essential. Any trades experience a bonus. Please apply if you are available in the next week with immediate start.
May 15, 2024
Full time
We are currently supporting a company who are recruiting for a Service Desk Administrator who will assist in managing and coordinating the reactive repair requirements of their clients' properties. They aim to support independent living for vulnerable adults.Job Type: Full-time Temporary to permanent position.Location: HarrogateHours: Monday-Friday 9am - 5.30pm (Flexible part time hours available)Salary: £13 per hourKey Responsibilities/Accountabilities: To be the first point of contact for our clients, either via the Fix Flo Portal, phone, or email. Manage planned works through to completion including Remedial Works to ensure all our clients' properties are fully compliant completed within our set KPI's this includes, but not limited to, Gas safety Certificates, Fire Risk Assessments, Electrical Certificates, Asbestos Surveys, Legionella Risk assessments. Review all planned compliance and maintenance activities to arrange times and access keeping all parties fully informed at all times and obtaining all necessary consents. To manage the compliance system (Fix Flo) highlight any shortfalls - and arrange with third party vendors to rectify in a timely manner. Manage both reactive and planned works through to completion ensuring they are delivered with our set KPI's. Liaise with contractors/suppliers and in-house handymen to ensure completion of all reported issues to a satisfactory and complaint standard. Chase above where needed to ensure they meet our issued KPI's. Work with finance team to ensure matchup between Issue References and PO's. Assist to manage awarded project works from instruction to practical completion. Ensuring complaints are escalated to the appropriate manager. Assist in the preparation of monthly reports and statistics in line with housing association and landlord requirements and senior management team First point of contact for third party vendors regarding operational issues. The right candidate must be able to have: Leadership qualities and experience. Excellent customer service skills. Administration skills Experience in a busy helpdesk/call centre environment however not essential. Be proficient in Microsoft Office (especially Excel and Outlook)Knowledge of property services/facilities management preferred, but not essential. Any trades experience a bonus. Please apply if you are available in the next week with immediate start.
Are you looking to kickstart your career in Property? Do you have excellent organisation and time management and looking for your next administrative position?Juice is excited to be supporting an independent Estate Agents based in Bath, with their search for a Lettings Administrator. You will be the first point of contact for the office, liaising with customers, tenants, and third parties, and providing administrative support to the lettings team. This could suit someone with experience in customer service, administration, retail, and hospitality. We are looking for someone with a positive and hard-working approach who demonstrates a passion for the property industry. DAY TO DAY: First point of contact for tenants, landlords, and new enquiries. Prepare legal documents that relate to tenancy setups. Use the in-house system to process new tenancies. Arrange viewings, coordinating with new tenants, existing tenants, and landlords. Providing feedback to Landlords. Arranging appointments and registering new clients. Handling complaints when required. WHAT WE'D LOVE TO SEE: Good attention to detail, and strong communication skills, both written and verbal. Excellent organisation and time-management skills, with the ability to prioritise workload. IT literate and proficient use of Microsoft packages. A strong desire to deliver excellent customer service. Be determined and enthusiastic. Solution-focused with an adaptable approach to work. Have a driving license and access to your own vehicle. IN RETURN: 21 days holiday plus 8 Bank Holidays. Pension enrolment Friendly and supportive team. Full training provided. Please apply today to be considered for this super role.
May 15, 2024
Full time
Are you looking to kickstart your career in Property? Do you have excellent organisation and time management and looking for your next administrative position?Juice is excited to be supporting an independent Estate Agents based in Bath, with their search for a Lettings Administrator. You will be the first point of contact for the office, liaising with customers, tenants, and third parties, and providing administrative support to the lettings team. This could suit someone with experience in customer service, administration, retail, and hospitality. We are looking for someone with a positive and hard-working approach who demonstrates a passion for the property industry. DAY TO DAY: First point of contact for tenants, landlords, and new enquiries. Prepare legal documents that relate to tenancy setups. Use the in-house system to process new tenancies. Arrange viewings, coordinating with new tenants, existing tenants, and landlords. Providing feedback to Landlords. Arranging appointments and registering new clients. Handling complaints when required. WHAT WE'D LOVE TO SEE: Good attention to detail, and strong communication skills, both written and verbal. Excellent organisation and time-management skills, with the ability to prioritise workload. IT literate and proficient use of Microsoft packages. A strong desire to deliver excellent customer service. Be determined and enthusiastic. Solution-focused with an adaptable approach to work. Have a driving license and access to your own vehicle. IN RETURN: 21 days holiday plus 8 Bank Holidays. Pension enrolment Friendly and supportive team. Full training provided. Please apply today to be considered for this super role.
Northwood, one of the UK's leading estate, letting and property management agents, has an opportunity for a apprentice to join their established team of property professionals in Liverpool. With a property portfolio of circa 450, this is a fantastic chance to get into a career in the property management industry and also build key administration skills and gain a recognised qualification. This is a full time role Monday to Friday, - and every other Saturday - 12pm.Duties and Responsibilities: Meet and greet customers Register and qualify customers Follow up leads and enquiries (email/telephone) Advertise and market properties for sale and let Generate and convert business opportunities Sell and cross sell products and services Arrange and conduct viewings Negotiate offers with buyers/tenants on properties for sale/let Process applications for prospect tenants Progress agreed sales to exchange and completion Company website : Skills Required Excellent communication skills Ability to multi-task and solve problems Able to work under pressure and meet deadlines Some knowledge of the property industry Qualification Required GCSE/Functional Skills Maths & English at A-C or L2 or above.Must have a Driving Licence and Drive (2yrs minimum of driving). Training Your full role and responsibilities will be set out by your employer. Northwood UK will provide you with all of the on-the-job training you need to up-skill in your role, and your 20% off-the-job learning will be incorporated as part of your working day.You will be working towards the Business Admin L3 apprenticeship standard, which includes:•Knowledge, Skills and Behaviours• Business Admin L3 Apprenticeship Standard•Functional skills in Maths and English if requiredThis will be delivered through Northwood UKs dedicated training provider, Realise.Realise is an established training provider that's enjoying an exciting period of growth following a management buyout and rebrand in late 2020. Personal Qualities Target driven Confident Sales focused Prospects Chance to progress within the property industry and full time employed position. Other Information There are good transport links to site and street parking available. All mileage will be reimbursed for any travel. Disability & Inclusivity Policy How to Apply: Should you be interested in applying for this role in Liverpool, please click on the Apply button to be re-directed to our website to complete your application.
May 15, 2024
Full time
Northwood, one of the UK's leading estate, letting and property management agents, has an opportunity for a apprentice to join their established team of property professionals in Liverpool. With a property portfolio of circa 450, this is a fantastic chance to get into a career in the property management industry and also build key administration skills and gain a recognised qualification. This is a full time role Monday to Friday, - and every other Saturday - 12pm.Duties and Responsibilities: Meet and greet customers Register and qualify customers Follow up leads and enquiries (email/telephone) Advertise and market properties for sale and let Generate and convert business opportunities Sell and cross sell products and services Arrange and conduct viewings Negotiate offers with buyers/tenants on properties for sale/let Process applications for prospect tenants Progress agreed sales to exchange and completion Company website : Skills Required Excellent communication skills Ability to multi-task and solve problems Able to work under pressure and meet deadlines Some knowledge of the property industry Qualification Required GCSE/Functional Skills Maths & English at A-C or L2 or above.Must have a Driving Licence and Drive (2yrs minimum of driving). Training Your full role and responsibilities will be set out by your employer. Northwood UK will provide you with all of the on-the-job training you need to up-skill in your role, and your 20% off-the-job learning will be incorporated as part of your working day.You will be working towards the Business Admin L3 apprenticeship standard, which includes:•Knowledge, Skills and Behaviours• Business Admin L3 Apprenticeship Standard•Functional skills in Maths and English if requiredThis will be delivered through Northwood UKs dedicated training provider, Realise.Realise is an established training provider that's enjoying an exciting period of growth following a management buyout and rebrand in late 2020. Personal Qualities Target driven Confident Sales focused Prospects Chance to progress within the property industry and full time employed position. Other Information There are good transport links to site and street parking available. All mileage will be reimbursed for any travel. Disability & Inclusivity Policy How to Apply: Should you be interested in applying for this role in Liverpool, please click on the Apply button to be re-directed to our website to complete your application.
Sales & Lettings Property Administrator If you are a motivated and dedicated property professional, adept at administration and with a passion for the property industry, we would love to hear from you. Please apply with your updated CV today! Sales & Lettings Property Administrator - Job Description: We are seeking a highly organized and detail-oriented individual to join our team as a Sales & Lettings Property Administrator. This is a permanent role offering a competitive salary and excellent potential for growth within the company. Sales & Lettings Property Administrator - Responsibilities: Processing tenancy agreements, referencing, and other necessary paperwork Maintaining accurate and up-to-date records of all properties and tenancies Liaising between solicitors, other estate agencies and other professional organisations to ensure smooth property sales transactions between all interested parties Assisting with the management of a portfolio of properties Liaising with landlords, tenants, and contractors to ensure smooth communication and resolution of any issues Assisting with marketing and advertising of available properties for both sales and lettings, ensuring all marketing portals are accurate and up to date Providing administrative support to the sales and lettings team as needed Sales progression on all live property sales with the ability to earn commission Sales & Lettings Property Administrator - Requirements: Previous experience in a similar role, preferably within the property industry Strong organizational skills and attention to detail Excellent communication and interpersonal skills Proficiency in Microsoft Office and experience with property management software Knowledge of relevant laws and regulations related to property sales and lettings Ability to work independently and as part of a team A positive attitude and willingness to learn and take on new challenges Sales & Lettings Property Administrator - Remuneration: Salary: 20,000 - 25,000 basic salary (dependent on experience) 30,000 - 32,000 on target earning potential if you can also conduct sales progression to a high standard Working Hours: Monday to Friday, 9am to 5:30pm Kings Permanent Recruitment for Estate Agents and Financial Services Professionals hits 17 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents and Financial Services Professionals is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents, Letting Agents and Financial Services Professionals into permanent positions. We cover all specialities of recruitment within the residential property sector to include Residential Sales, Residential Lettings, Property Management, Block Management, Inventory Clerks, RICS Chartered Surveyors, Land and New Homes, CeMAP qualified Financial Services Consultants / Mortgage Advisors, Protection Advisors, Secretarial / Administration. Visit Kings Permanent Recruitment for website for online Estate Agency vacancies. Find Adam Howes on LinkedIn.
May 15, 2024
Full time
Sales & Lettings Property Administrator If you are a motivated and dedicated property professional, adept at administration and with a passion for the property industry, we would love to hear from you. Please apply with your updated CV today! Sales & Lettings Property Administrator - Job Description: We are seeking a highly organized and detail-oriented individual to join our team as a Sales & Lettings Property Administrator. This is a permanent role offering a competitive salary and excellent potential for growth within the company. Sales & Lettings Property Administrator - Responsibilities: Processing tenancy agreements, referencing, and other necessary paperwork Maintaining accurate and up-to-date records of all properties and tenancies Liaising between solicitors, other estate agencies and other professional organisations to ensure smooth property sales transactions between all interested parties Assisting with the management of a portfolio of properties Liaising with landlords, tenants, and contractors to ensure smooth communication and resolution of any issues Assisting with marketing and advertising of available properties for both sales and lettings, ensuring all marketing portals are accurate and up to date Providing administrative support to the sales and lettings team as needed Sales progression on all live property sales with the ability to earn commission Sales & Lettings Property Administrator - Requirements: Previous experience in a similar role, preferably within the property industry Strong organizational skills and attention to detail Excellent communication and interpersonal skills Proficiency in Microsoft Office and experience with property management software Knowledge of relevant laws and regulations related to property sales and lettings Ability to work independently and as part of a team A positive attitude and willingness to learn and take on new challenges Sales & Lettings Property Administrator - Remuneration: Salary: 20,000 - 25,000 basic salary (dependent on experience) 30,000 - 32,000 on target earning potential if you can also conduct sales progression to a high standard Working Hours: Monday to Friday, 9am to 5:30pm Kings Permanent Recruitment for Estate Agents and Financial Services Professionals hits 17 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents and Financial Services Professionals is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents, Letting Agents and Financial Services Professionals into permanent positions. We cover all specialities of recruitment within the residential property sector to include Residential Sales, Residential Lettings, Property Management, Block Management, Inventory Clerks, RICS Chartered Surveyors, Land and New Homes, CeMAP qualified Financial Services Consultants / Mortgage Advisors, Protection Advisors, Secretarial / Administration. Visit Kings Permanent Recruitment for website for online Estate Agency vacancies. Find Adam Howes on LinkedIn.