We have a wonderful opportunity for a Senior Front of House Coordinator to join our vibrant and dynamic team at one of Rapport's prestigious client site. The client's portfolio covers a range of offices and retail estate in the heart of the City of London. The site is the largest pedestrianised neighbourhood in Central London: a diverse community connecting innovation and finance, and a public arena for new food, retail and culture. Rapport team covers 12 buildings in this prestigious site, companies in our buildings ranging from Investment banks and Law firms to High Tech companies. This role is 40 hrs per week, Monday to Friday, between 7.30am-5pm on a rotation basis In this role, you main responsibilities will include: Maintain a strong awareness of business activity and communicate all updates to the team members Plan and organise the work so that it is efficient and effective and allows service to be delivered promptly and reliably Deal with any complaints or concerns and liaise with relevant departments in a timely, efficient manner, escalating to Management accordingly and ensuring it has been documented appropriately Support the Contract Manager and Assistant Contract Manager in the development of the team Organise and execute job chats and performance reviews and highlight any further training needs of team members to the Line Manager Support the training of new receptionists Communicate effectively with peers and management, displaying accuracy and attention to detail both in verbal and written communication Liaise with all departments to ensure a smooth and professional service is offered to the client Ensure any procedural changes are communicated and understood by the team Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together Be passionate about delivering high standard service and going the extra mile Have excellent communication skills and the ability to work as part of the team Be proactive and initiative, flexible and adaptable, with great attention to detail and ambition to learn and grow Display excellent personal presentation and interpersonal skills Have an outgoing personality and be able to easily build rapport with key stakeholders We are looking for someone with experience in managing a team, ideally in a customer facing environment. Some of our benefits include: Exclusive travel discounts with TUI, Expedia, and many more Save money on your groceries with discounts on Tesco, Sainsbury's, Morrisons and other major brands A wide range of offers dedicated to improving your personal finances for a more secure future, including life assurance cover Regular emails filled with the best discounts and savings available Receive cash rewards every time you spend and use them on a wide range of brands Financial rewards - for recommending your friends and family and/or even when you bring new business to us (legitimate qualified sales leads) Contributory pension scheme Access to wellness programs to promote the mental health and well-being of our Ambassadors Employee Assistance Program to guide and support our team members Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Learning & development opportunities to support your personal and professional development and growth WOW Awards to celebrate our brilliant Ambassadors nominated for their exceptional service by our guests and clients One Paid Day for Charity Work Why Rapport? Our people come first, and we are committed to developing you and offering a number of fantastic professional and personal development opportunities. We have a suite of over 50 training workshops and a number of Leadership programmes to support you with your development and career progression within Rapport. We are committed to equality of opportunity and inclusion within the workplace, and we celebrate everyone's differences and diverse backgrounds. We have created a number of Employee Networks as part of our "Be Yourself at Rapport" programme, to create a safe space for our Ambassadors to connect and collaborate, ensuring we champion diversity and inclusion in all that we do. Our Ambassadors' mental and physical wellbeing is very important to us, and we continue to have a real focus on providing the varied support and initiatives for our teams to get involved in. Rapport is also a Disability Confident Employer, and we have a number of partnerships with external organisations providing job opportunities within the company for people with special educational needs and disabilities. About the Company Rapport is an award winning, specialist company that provides corporate organisations with a range of fully managed front and back of house guest services. Our tailored services are provided to clients in all major cities in the UK and Ireland and in key locations in the US and Hong Kong. We are very proud to count some of the UK's most forward-thinking, blue-chip companies as our clients, from small boutique firms to large multi-site international corporations, all with a common goal to provide excellent Customer Service. Our most prestigious awards include: In the 2021 'Best Companies to work for' awards, Rapport was recognised as being the Best Company to Work for in the U.K. Business Services Sector, Rapport was recognised as the second Best (Large) Company to Work for in the UK and third Best Company to Work for in London (all categories and company sizes). We were awarded three stars from 'Best Companies', their ultimate accolade, in 2021 signifying a 'World Class' company. Top 30 Best Places to Work in Hospitality in 2021 winner. Excellence in Diversity & Inclusion at HR in Hospitality Awards 2019 Rapport is a part of Compass Group UK & Ireland, a FTSE 100 company. Please visit our website for further information and before applying to learn more about Rapport and our clients. We will contact applicants within 5-7 workings days. Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.
May 17, 2024
Full time
We have a wonderful opportunity for a Senior Front of House Coordinator to join our vibrant and dynamic team at one of Rapport's prestigious client site. The client's portfolio covers a range of offices and retail estate in the heart of the City of London. The site is the largest pedestrianised neighbourhood in Central London: a diverse community connecting innovation and finance, and a public arena for new food, retail and culture. Rapport team covers 12 buildings in this prestigious site, companies in our buildings ranging from Investment banks and Law firms to High Tech companies. This role is 40 hrs per week, Monday to Friday, between 7.30am-5pm on a rotation basis In this role, you main responsibilities will include: Maintain a strong awareness of business activity and communicate all updates to the team members Plan and organise the work so that it is efficient and effective and allows service to be delivered promptly and reliably Deal with any complaints or concerns and liaise with relevant departments in a timely, efficient manner, escalating to Management accordingly and ensuring it has been documented appropriately Support the Contract Manager and Assistant Contract Manager in the development of the team Organise and execute job chats and performance reviews and highlight any further training needs of team members to the Line Manager Support the training of new receptionists Communicate effectively with peers and management, displaying accuracy and attention to detail both in verbal and written communication Liaise with all departments to ensure a smooth and professional service is offered to the client Ensure any procedural changes are communicated and understood by the team Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together Be passionate about delivering high standard service and going the extra mile Have excellent communication skills and the ability to work as part of the team Be proactive and initiative, flexible and adaptable, with great attention to detail and ambition to learn and grow Display excellent personal presentation and interpersonal skills Have an outgoing personality and be able to easily build rapport with key stakeholders We are looking for someone with experience in managing a team, ideally in a customer facing environment. Some of our benefits include: Exclusive travel discounts with TUI, Expedia, and many more Save money on your groceries with discounts on Tesco, Sainsbury's, Morrisons and other major brands A wide range of offers dedicated to improving your personal finances for a more secure future, including life assurance cover Regular emails filled with the best discounts and savings available Receive cash rewards every time you spend and use them on a wide range of brands Financial rewards - for recommending your friends and family and/or even when you bring new business to us (legitimate qualified sales leads) Contributory pension scheme Access to wellness programs to promote the mental health and well-being of our Ambassadors Employee Assistance Program to guide and support our team members Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Learning & development opportunities to support your personal and professional development and growth WOW Awards to celebrate our brilliant Ambassadors nominated for their exceptional service by our guests and clients One Paid Day for Charity Work Why Rapport? Our people come first, and we are committed to developing you and offering a number of fantastic professional and personal development opportunities. We have a suite of over 50 training workshops and a number of Leadership programmes to support you with your development and career progression within Rapport. We are committed to equality of opportunity and inclusion within the workplace, and we celebrate everyone's differences and diverse backgrounds. We have created a number of Employee Networks as part of our "Be Yourself at Rapport" programme, to create a safe space for our Ambassadors to connect and collaborate, ensuring we champion diversity and inclusion in all that we do. Our Ambassadors' mental and physical wellbeing is very important to us, and we continue to have a real focus on providing the varied support and initiatives for our teams to get involved in. Rapport is also a Disability Confident Employer, and we have a number of partnerships with external organisations providing job opportunities within the company for people with special educational needs and disabilities. About the Company Rapport is an award winning, specialist company that provides corporate organisations with a range of fully managed front and back of house guest services. Our tailored services are provided to clients in all major cities in the UK and Ireland and in key locations in the US and Hong Kong. We are very proud to count some of the UK's most forward-thinking, blue-chip companies as our clients, from small boutique firms to large multi-site international corporations, all with a common goal to provide excellent Customer Service. Our most prestigious awards include: In the 2021 'Best Companies to work for' awards, Rapport was recognised as being the Best Company to Work for in the U.K. Business Services Sector, Rapport was recognised as the second Best (Large) Company to Work for in the UK and third Best Company to Work for in London (all categories and company sizes). We were awarded three stars from 'Best Companies', their ultimate accolade, in 2021 signifying a 'World Class' company. Top 30 Best Places to Work in Hospitality in 2021 winner. Excellence in Diversity & Inclusion at HR in Hospitality Awards 2019 Rapport is a part of Compass Group UK & Ireland, a FTSE 100 company. Please visit our website for further information and before applying to learn more about Rapport and our clients. We will contact applicants within 5-7 workings days. Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.
We have a wonderful opportunity for a Senior Front of House Coordinator to join our vibrant and dynamic team at one of Rapport's prestigious client site. The client's portfolio covers a range of offices and retail estate in the heart of the City of London. The site is the largest pedestrianised neighbourhood in Central London: a diverse community connecting innovation and finance, and a public arena for new food, retail and culture. Rapport team covers 12 buildings in this prestigious site, companies in our buildings ranging from Investment banks and Law firms to High Tech companies. This role is 40 hrs per week, Monday to Friday, between 7.30am-5pm on a rotation basis In this role, you main responsibilities will include: Maintain a strong awareness of business activity and communicate all updates to the team members Plan and organise the work so that it is efficient and effective and allows service to be delivered promptly and reliably Deal with any complaints or concerns and liaise with relevant departments in a timely, efficient manner, escalating to Management accordingly and ensuring it has been documented appropriately Support the Contract Manager and Assistant Contract Manager in the development of the team Organise and execute job chats and performance reviews and highlight any further training needs of team members to the Line Manager Support the training of new receptionists Communicate effectively with peers and management, displaying accuracy and attention to detail both in verbal and written communication Liaise with all departments to ensure a smooth and professional service is offered to the client Ensure any procedural changes are communicated and understood by the team Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together Be passionate about delivering high standard service and going the extra mile Have excellent communication skills and the ability to work as part of the team Be proactive and initiative, flexible and adaptable, with great attention to detail and ambition to learn and grow Display excellent personal presentation and interpersonal skills Have an outgoing personality and be able to easily build rapport with key stakeholders We are looking for someone with experience in managing a team, ideally in a customer facing environment. Some of our benefits include: Exclusive travel discounts with TUI, Expedia, and many more Save money on your groceries with discounts on Tesco, Sainsbury's, Morrisons and other major brands A wide range of offers dedicated to improving your personal finances for a more secure future, including life assurance cover Regular emails filled with the best discounts and savings available Receive cash rewards every time you spend and use them on a wide range of brands Financial rewards - for recommending your friends and family and/or even when you bring new business to us (legitimate qualified sales leads) Contributory pension scheme Access to wellness programs to promote the mental health and well-being of our Ambassadors Employee Assistance Program to guide and support our team members Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Learning & development opportunities to support your personal and professional development and growth WOW Awards to celebrate our brilliant Ambassadors nominated for their exceptional service by our guests and clients One Paid Day for Charity Work Why Rapport? Our people come first, and we are committed to developing you and offering a number of fantastic professional and personal development opportunities. We have a suite of over 50 training workshops and a number of Leadership programmes to support you with your development and career progression within Rapport. We are committed to equality of opportunity and inclusion within the workplace, and we celebrate everyone's differences and diverse backgrounds. We have created a number of Employee Networks as part of our "Be Yourself at Rapport" programme, to create a safe space for our Ambassadors to connect and collaborate, ensuring we champion diversity and inclusion in all that we do. Our Ambassadors' mental and physical wellbeing is very important to us, and we continue to have a real focus on providing the varied support and initiatives for our teams to get involved in. Rapport is also a Disability Confident Employer, and we have a number of partnerships with external organisations providing job opportunities within the company for people with special educational needs and disabilities. About the Company Rapport is an award winning, specialist company that provides corporate organisations with a range of fully managed front and back of house guest services. Our tailored services are provided to clients in all major cities in the UK and Ireland and in key locations in the US and Hong Kong. We are very proud to count some of the UK's most forward-thinking, blue-chip companies as our clients, from small boutique firms to large multi-site international corporations, all with a common goal to provide excellent Customer Service. Our most prestigious awards include: In the 2021 'Best Companies to work for' awards, Rapport was recognised as being the Best Company to Work for in the U.K. Business Services Sector, Rapport was recognised as the second Best (Large) Company to Work for in the UK and third Best Company to Work for in London (all categories and company sizes). We were awarded three stars from 'Best Companies', their ultimate accolade, in 2021 signifying a 'World Class' company. Top 30 Best Places to Work in Hospitality in 2021 winner. Excellence in Diversity & Inclusion at HR in Hospitality Awards 2019 Rapport is a part of Compass Group UK & Ireland, a FTSE 100 company. Please visit our website for further information and before applying to learn more about Rapport and our clients. We will contact applicants within 5-7 workings days. Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.
May 17, 2024
Full time
We have a wonderful opportunity for a Senior Front of House Coordinator to join our vibrant and dynamic team at one of Rapport's prestigious client site. The client's portfolio covers a range of offices and retail estate in the heart of the City of London. The site is the largest pedestrianised neighbourhood in Central London: a diverse community connecting innovation and finance, and a public arena for new food, retail and culture. Rapport team covers 12 buildings in this prestigious site, companies in our buildings ranging from Investment banks and Law firms to High Tech companies. This role is 40 hrs per week, Monday to Friday, between 7.30am-5pm on a rotation basis In this role, you main responsibilities will include: Maintain a strong awareness of business activity and communicate all updates to the team members Plan and organise the work so that it is efficient and effective and allows service to be delivered promptly and reliably Deal with any complaints or concerns and liaise with relevant departments in a timely, efficient manner, escalating to Management accordingly and ensuring it has been documented appropriately Support the Contract Manager and Assistant Contract Manager in the development of the team Organise and execute job chats and performance reviews and highlight any further training needs of team members to the Line Manager Support the training of new receptionists Communicate effectively with peers and management, displaying accuracy and attention to detail both in verbal and written communication Liaise with all departments to ensure a smooth and professional service is offered to the client Ensure any procedural changes are communicated and understood by the team Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together Be passionate about delivering high standard service and going the extra mile Have excellent communication skills and the ability to work as part of the team Be proactive and initiative, flexible and adaptable, with great attention to detail and ambition to learn and grow Display excellent personal presentation and interpersonal skills Have an outgoing personality and be able to easily build rapport with key stakeholders We are looking for someone with experience in managing a team, ideally in a customer facing environment. Some of our benefits include: Exclusive travel discounts with TUI, Expedia, and many more Save money on your groceries with discounts on Tesco, Sainsbury's, Morrisons and other major brands A wide range of offers dedicated to improving your personal finances for a more secure future, including life assurance cover Regular emails filled with the best discounts and savings available Receive cash rewards every time you spend and use them on a wide range of brands Financial rewards - for recommending your friends and family and/or even when you bring new business to us (legitimate qualified sales leads) Contributory pension scheme Access to wellness programs to promote the mental health and well-being of our Ambassadors Employee Assistance Program to guide and support our team members Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Learning & development opportunities to support your personal and professional development and growth WOW Awards to celebrate our brilliant Ambassadors nominated for their exceptional service by our guests and clients One Paid Day for Charity Work Why Rapport? Our people come first, and we are committed to developing you and offering a number of fantastic professional and personal development opportunities. We have a suite of over 50 training workshops and a number of Leadership programmes to support you with your development and career progression within Rapport. We are committed to equality of opportunity and inclusion within the workplace, and we celebrate everyone's differences and diverse backgrounds. We have created a number of Employee Networks as part of our "Be Yourself at Rapport" programme, to create a safe space for our Ambassadors to connect and collaborate, ensuring we champion diversity and inclusion in all that we do. Our Ambassadors' mental and physical wellbeing is very important to us, and we continue to have a real focus on providing the varied support and initiatives for our teams to get involved in. Rapport is also a Disability Confident Employer, and we have a number of partnerships with external organisations providing job opportunities within the company for people with special educational needs and disabilities. About the Company Rapport is an award winning, specialist company that provides corporate organisations with a range of fully managed front and back of house guest services. Our tailored services are provided to clients in all major cities in the UK and Ireland and in key locations in the US and Hong Kong. We are very proud to count some of the UK's most forward-thinking, blue-chip companies as our clients, from small boutique firms to large multi-site international corporations, all with a common goal to provide excellent Customer Service. Our most prestigious awards include: In the 2021 'Best Companies to work for' awards, Rapport was recognised as being the Best Company to Work for in the U.K. Business Services Sector, Rapport was recognised as the second Best (Large) Company to Work for in the UK and third Best Company to Work for in London (all categories and company sizes). We were awarded three stars from 'Best Companies', their ultimate accolade, in 2021 signifying a 'World Class' company. Top 30 Best Places to Work in Hospitality in 2021 winner. Excellence in Diversity & Inclusion at HR in Hospitality Awards 2019 Rapport is a part of Compass Group UK & Ireland, a FTSE 100 company. Please visit our website for further information and before applying to learn more about Rapport and our clients. We will contact applicants within 5-7 workings days. Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.
We have a wonderful opportunity for a Senior Frontof House Coordinator to join our vibrant and dynamic team at one ofRapport's prestigious client site. The client's portfolio covers arange of offices and retail estate in the heart of the City ofLondon. The site is the largest pedestrianised neighbourhoodin Central London: a diverse community connecting innovation andfinance, and a public arena for new food, retail andculture. Rapport team covers 12 buildings inthis prestigious site, companies in our buildings ranging fromInvestment banks and Law firms to High Tech companies. This role is 40 hrs per week, Monday to Friday, between7.30am-5pm on a rotation basis In this role, youmain responsibilities will include: Maintain a strong awareness of business activity andcommunicate all updates to the team members Plan and organise the work so that it is efficient andeffective and allows service to be delivered promptly andreliably Deal with any complaints or concernsand liaise with relevant departments in a timely, efficient manner,escalating to Management accordingly and ensuring it has beendocumented appropriately Support theContract Manager and Assistant Contract Manager in the developmentof the team Organise and execute job chats andperformance reviews and highlight any further training needs ofteam members to the Line Manager Support thetraining of new receptionists Communicateeffectively with peers and management, displaying accuracy andattention to detail both in verbal and writtencommunication Liaise with all departments toensure a smooth and professional service is offered to theclient Ensure any procedural changes arecommunicated and understood by the team Share our Rapportvalues: Create Rapport, Be Brilliant,Innovative Spirit, Walk Tall and StrongerTogether Bepassionate about delivering high standard service and goingthe extra mile Have excellent communicationskills and the ability to work as part of the team Be proactive and initiative, flexible and adaptable, withgreat attention to detail and ambition to learn and grow Display excellent personal presentation and interpersonalskills Have an outgoing personality and beable to easily build rapport with key stakeholders We are looking for someone with experience inmanaging a team, ideally in a customer facingenvironment. Some of our benefitsinclude: Exclusivetravel discounts with TUI, Expedia, and manymore Save money on your groceries withdiscounts on Tesco, Sainsbury's, Morrisons and other majorbrands A wide range of offers dedicated toimproving your personal finances for a more secure future,including life assurance cover Regular emailsfilled with the best discounts and savings available Receive cash rewards every time you spend and use them ona wide range of brands Financial rewards - forrecommending your friends and family and/or even when you bring newbusiness to us (legitimate qualified sales leads) Contributory pension scheme Accessto wellness programs to promote the mental health and well-being ofour Ambassadors Employee Assistance Program toguide and support our team members Quickaccess for you and your immediate family to a Digital GP, and widerhealthcare benefits Learning & developmentopportunities to support your personal and professional developmentand growth WOW Awards to celebrate ourbrilliant Ambassadors nominated for their exceptional service byour guests and clients One Paid Day forCharity Work WhyRapport? Our people come first,and we are committed to developing you and offering a number offantastic professional and personal development opportunities. Wehave a suite of over 50 training workshops and a number ofLeadership programmes to support you with your development andcareer progression within Rapport. We arecommitted to equality of opportunity and inclusion within theworkplace, and we celebrate everyone's differences and diversebackgrounds. We have created a number of Employee Networks as partof our "Be Yourself at Rapport" programme, to create a safe spacefor our Ambassadors to connect and collaborate, ensuring wechampion diversity and inclusion in all that we do. Our Ambassadors' mental and physical wellbeing is veryimportant to us, and we continue to have a real focus on providingthe varied support and initiatives for our teams to get involvedin. Rapport is also a Disability ConfidentEmployer, and we have a number of partnerships with externalorganisations providing job opportunities within the company forpeople with special educational needs and disabilities. About the Company Rapport is an award winning, specialist company thatprovides corporate organisations with a range of fully managedfront and back of house guest services. Our tailored services areprovided to clients in all major cities in the UK and Ireland andin key locations in the US and Hong Kong. We arevery proud to count some of the UK's most forward-thinking,blue-chip companies as our clients, from small boutique firms tolarge multi-site international corporations, all with a common goalto provide excellent Customer Service. Our mostprestigious awards include: In the2021 'Best Companies to work for' awards, Rapport was recognised asbeing the Best Company to Work for in the U.K. Business ServicesSector, Rapport was recognised as the second Best (Large) Companyto Work for in the UK and third Best Company to Work for in London(all categories and company sizes). We wereawarded three stars from 'Best Companies', their ultimate accolade,in 2021 signifying a 'World Class' company. Top 30 Best Places to Work in Hospitality in2021 winner. Excellence in Diversity& Inclusion at HR in Hospitality Awards 2019 Rapport is a part of Compass Group UK &Ireland, a FTSE 100 company. Please visit ourwebsite for further information andbefore applying to learn more about Rapport and ourclients. We willcontact applicants within 5-7 workings days. Rapport jobadverts always gain a high response rate, but we do review allapplications. Please check your inbox and yourjunk/spam folder for our response to your application. Due tohigh application volumes, we recommend that you do not apply formore than one role at any time. Please ensure you apply for therole that best matches your experience.
May 17, 2024
Full time
We have a wonderful opportunity for a Senior Frontof House Coordinator to join our vibrant and dynamic team at one ofRapport's prestigious client site. The client's portfolio covers arange of offices and retail estate in the heart of the City ofLondon. The site is the largest pedestrianised neighbourhoodin Central London: a diverse community connecting innovation andfinance, and a public arena for new food, retail andculture. Rapport team covers 12 buildings inthis prestigious site, companies in our buildings ranging fromInvestment banks and Law firms to High Tech companies. This role is 40 hrs per week, Monday to Friday, between7.30am-5pm on a rotation basis In this role, youmain responsibilities will include: Maintain a strong awareness of business activity andcommunicate all updates to the team members Plan and organise the work so that it is efficient andeffective and allows service to be delivered promptly andreliably Deal with any complaints or concernsand liaise with relevant departments in a timely, efficient manner,escalating to Management accordingly and ensuring it has beendocumented appropriately Support theContract Manager and Assistant Contract Manager in the developmentof the team Organise and execute job chats andperformance reviews and highlight any further training needs ofteam members to the Line Manager Support thetraining of new receptionists Communicateeffectively with peers and management, displaying accuracy andattention to detail both in verbal and writtencommunication Liaise with all departments toensure a smooth and professional service is offered to theclient Ensure any procedural changes arecommunicated and understood by the team Share our Rapportvalues: Create Rapport, Be Brilliant,Innovative Spirit, Walk Tall and StrongerTogether Bepassionate about delivering high standard service and goingthe extra mile Have excellent communicationskills and the ability to work as part of the team Be proactive and initiative, flexible and adaptable, withgreat attention to detail and ambition to learn and grow Display excellent personal presentation and interpersonalskills Have an outgoing personality and beable to easily build rapport with key stakeholders We are looking for someone with experience inmanaging a team, ideally in a customer facingenvironment. Some of our benefitsinclude: Exclusivetravel discounts with TUI, Expedia, and manymore Save money on your groceries withdiscounts on Tesco, Sainsbury's, Morrisons and other majorbrands A wide range of offers dedicated toimproving your personal finances for a more secure future,including life assurance cover Regular emailsfilled with the best discounts and savings available Receive cash rewards every time you spend and use them ona wide range of brands Financial rewards - forrecommending your friends and family and/or even when you bring newbusiness to us (legitimate qualified sales leads) Contributory pension scheme Accessto wellness programs to promote the mental health and well-being ofour Ambassadors Employee Assistance Program toguide and support our team members Quickaccess for you and your immediate family to a Digital GP, and widerhealthcare benefits Learning & developmentopportunities to support your personal and professional developmentand growth WOW Awards to celebrate ourbrilliant Ambassadors nominated for their exceptional service byour guests and clients One Paid Day forCharity Work WhyRapport? Our people come first,and we are committed to developing you and offering a number offantastic professional and personal development opportunities. Wehave a suite of over 50 training workshops and a number ofLeadership programmes to support you with your development andcareer progression within Rapport. We arecommitted to equality of opportunity and inclusion within theworkplace, and we celebrate everyone's differences and diversebackgrounds. We have created a number of Employee Networks as partof our "Be Yourself at Rapport" programme, to create a safe spacefor our Ambassadors to connect and collaborate, ensuring wechampion diversity and inclusion in all that we do. Our Ambassadors' mental and physical wellbeing is veryimportant to us, and we continue to have a real focus on providingthe varied support and initiatives for our teams to get involvedin. Rapport is also a Disability ConfidentEmployer, and we have a number of partnerships with externalorganisations providing job opportunities within the company forpeople with special educational needs and disabilities. About the Company Rapport is an award winning, specialist company thatprovides corporate organisations with a range of fully managedfront and back of house guest services. Our tailored services areprovided to clients in all major cities in the UK and Ireland andin key locations in the US and Hong Kong. We arevery proud to count some of the UK's most forward-thinking,blue-chip companies as our clients, from small boutique firms tolarge multi-site international corporations, all with a common goalto provide excellent Customer Service. Our mostprestigious awards include: In the2021 'Best Companies to work for' awards, Rapport was recognised asbeing the Best Company to Work for in the U.K. Business ServicesSector, Rapport was recognised as the second Best (Large) Companyto Work for in the UK and third Best Company to Work for in London(all categories and company sizes). We wereawarded three stars from 'Best Companies', their ultimate accolade,in 2021 signifying a 'World Class' company. Top 30 Best Places to Work in Hospitality in2021 winner. Excellence in Diversity& Inclusion at HR in Hospitality Awards 2019 Rapport is a part of Compass Group UK &Ireland, a FTSE 100 company. Please visit ourwebsite for further information andbefore applying to learn more about Rapport and ourclients. We willcontact applicants within 5-7 workings days. Rapport jobadverts always gain a high response rate, but we do review allapplications. Please check your inbox and yourjunk/spam folder for our response to your application. Due tohigh application volumes, we recommend that you do not apply formore than one role at any time. Please ensure you apply for therole that best matches your experience.
We are Places for People Group, we're a social enterprise that believes it's people that make a community. That's why we build homes and deliver services for everyone in the community to thrive. At Places Leisure we are changing lives by creating active places and healthy people for communities to thrive, and we want to be the UK's leading health and wellbeing enabler. We aren't your typical company. We apply the same philosophy to our People as we do to our communities, ensuring our team is appreciated and supported. At Places for People, you're more than just a number - you're part of our cause. More about your role Join us for an exciting opportunity at Elmbridge Xcel Leisure Complex as we launch a new Costa Coffee! You'll support the Costa Store Manager across all catering operations, ensuring smooth operations, exceptional customer service, and compliance. Plus, you'll train and coach our Barista Maestros to perfection. Don't miss out on this thrilling adventure! For more information please download our job profile available on our website. More about you Get ready to lead with flair in a role that demands your best! We need someone with top-notch people management skills, holding all required licenses like Food Safety Level 2 and Allergen Awareness. Plus, a year of experience as a Barista Maestro or equivalent. Join us at Elmbridge Xcel Leisure Complex for an exciting adventure! Benefits We are a large, diverse and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: We align with the Real Living Wage foundation Full Health & Fitness membership for you, a nominated adult and up to 4 juniors Flexible working (including part time working, shift work and more) An opportunity to purchase additional annual leave Lots of opportunity to access ongoing personal learning and development Access to our Company Pension scheme Cashback plan for healthcare costs - up to £500 saving per year Discounts of up to 50% on activities, centre shop and cafes Extra perks including huge discounts and offers from shops, cinemas and much more. What's next? If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us.
May 17, 2024
Full time
We are Places for People Group, we're a social enterprise that believes it's people that make a community. That's why we build homes and deliver services for everyone in the community to thrive. At Places Leisure we are changing lives by creating active places and healthy people for communities to thrive, and we want to be the UK's leading health and wellbeing enabler. We aren't your typical company. We apply the same philosophy to our People as we do to our communities, ensuring our team is appreciated and supported. At Places for People, you're more than just a number - you're part of our cause. More about your role Join us for an exciting opportunity at Elmbridge Xcel Leisure Complex as we launch a new Costa Coffee! You'll support the Costa Store Manager across all catering operations, ensuring smooth operations, exceptional customer service, and compliance. Plus, you'll train and coach our Barista Maestros to perfection. Don't miss out on this thrilling adventure! For more information please download our job profile available on our website. More about you Get ready to lead with flair in a role that demands your best! We need someone with top-notch people management skills, holding all required licenses like Food Safety Level 2 and Allergen Awareness. Plus, a year of experience as a Barista Maestro or equivalent. Join us at Elmbridge Xcel Leisure Complex for an exciting adventure! Benefits We are a large, diverse and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: We align with the Real Living Wage foundation Full Health & Fitness membership for you, a nominated adult and up to 4 juniors Flexible working (including part time working, shift work and more) An opportunity to purchase additional annual leave Lots of opportunity to access ongoing personal learning and development Access to our Company Pension scheme Cashback plan for healthcare costs - up to £500 saving per year Discounts of up to 50% on activities, centre shop and cafes Extra perks including huge discounts and offers from shops, cinemas and much more. What's next? If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us.
Salary Up to £45000.00 per annum plus bonus HOURS Full Time Location : At All Bar One Cheltenham we recognise a good General Manager is key to our success. You'll build a business to be proud of, help to grow your team and smash targets. You'll be part of a district of sites that are all working towards making moments that matter, and delivering experiences that keeps our guests coming back for more. Join us at All Bar One, a place to share and socialise. Think morning coffees to Saturday night espresso martinis. Our menus are built for sharing the occasion. We pride ourselves on our trending global flavours, always freshly prepared. If you fancy mixing things up, we want to hear from you. WHAT'S IN IT FOR ME? Bonus Scheme - We're all about rewarding the hard work you put in A massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we've got you covered. 20% discount across all off our brands for up to 5 friends and family. Up to 50% discount off PureGym memberships. Celebrating success- award nights, away days and team socials. Private medical and Dental Plans - to keep you safe, secure and always smiling On top of this, as part of Mitchells & Butlers you will receive a pension; 25 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you. Train and inspire your team. Ensure our guests are cared for, being the host to life's memorable moments. Support your business to deliver food and drink to be proud of. Strive towards and achieve business targets. If you're still wondering what it's really like to work in any of our roles at Mitchells & Butlers, why not take a look at our blogs section? We're regularly writing new articles and blogs showcasing our brilliant teams across all of our brands and roles so if you want to learn a little bit more before applying, head over to our Blogs section today. Ever wondered what a average day look like as a General Manager and what can you expect from a shift? Some of our current team give us the lowdown. Kaspar started his level 2 apprenticeship as an unexperienced team member. From the start he was highly motivated and wanting to learn as much as he could. This was evidenced when halfway through programme, when he was promoted to Supervisor through his development and progression shown. He is now completing level 3 and is actively working towards the Assistant Manager role Kaspar started his level 2 apprenticeship as an unexperienced team member. From the start he was highly motivated and wanting to learn as much as he could. This was evidenced when halfway through programme, when he was promoted to Supervisor through his development and progression shown. He is now completing level 3 and is actively working towards the Assistant Manager role Kaspar started his level 2 apprenticeship as an unexperienced team member. From the start he was highly motivated and wanting to learn as much as he could. This was evidenced when halfway through programme, when he was promoted to Supervisor through his development and progression shown. He is now completing level 3 and is actively working towards the Assistant Manager role Kaspar started his level 2 apprenticeship as an unexperienced team member. From the start he was highly motivated and wanting to learn as much as he could. This was evidenced when halfway through programme, when he was promoted to Supervisor through his development and progression shown. He is now completing level 3 and is actively working towards the Assistant Manager role Kaspar started his level 2 apprenticeship as an unexperienced team member. From the start he was highly motivated and wanting to learn as much as he could. This was evidenced when halfway through programme, when he was promoted to Supervisor through his development and progression shown. He is now completing level 3 and is actively working towards the Assistant Manager role Love dining out? You'll love it even more with a massive 33% discount across all our brands when you join us. Whether it's date night at Miller & Carter or family roast at Toby Carvery, we've got you covered. See what other tasty benefits we offer Love dining out? You'll love it even more with a massive 33% discount across all our brands when you join us. Whether it's date night at Miller & Carter or family roast at Toby Carvery, we've got you covered. See what other tasty benefits we offer Love dining out? You'll love it even more with a massive 33% discount across all our brands when you join us. Whether it's date night at Miller & Carter or family roast at Toby Carvery, we've got you covered. See what other tasty benefits we offer Love dining out? You'll love it even more with a massive 33% discount across all our brands when you join us. Whether it's date night at Miller & Carter or family roast at Toby Carvery, we've got you covered. See what other tasty benefits we offer Love dining out? You'll love it even more with a massive 33% discount across all our brands when you join us. Whether it's date night at Miller & Carter or family roast at Toby Carvery, we've got you covered. See what other tasty benefits we offer
May 16, 2024
Full time
Salary Up to £45000.00 per annum plus bonus HOURS Full Time Location : At All Bar One Cheltenham we recognise a good General Manager is key to our success. You'll build a business to be proud of, help to grow your team and smash targets. You'll be part of a district of sites that are all working towards making moments that matter, and delivering experiences that keeps our guests coming back for more. Join us at All Bar One, a place to share and socialise. Think morning coffees to Saturday night espresso martinis. Our menus are built for sharing the occasion. We pride ourselves on our trending global flavours, always freshly prepared. If you fancy mixing things up, we want to hear from you. WHAT'S IN IT FOR ME? Bonus Scheme - We're all about rewarding the hard work you put in A massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we've got you covered. 20% discount across all off our brands for up to 5 friends and family. Up to 50% discount off PureGym memberships. Celebrating success- award nights, away days and team socials. Private medical and Dental Plans - to keep you safe, secure and always smiling On top of this, as part of Mitchells & Butlers you will receive a pension; 25 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you. Train and inspire your team. Ensure our guests are cared for, being the host to life's memorable moments. Support your business to deliver food and drink to be proud of. Strive towards and achieve business targets. If you're still wondering what it's really like to work in any of our roles at Mitchells & Butlers, why not take a look at our blogs section? We're regularly writing new articles and blogs showcasing our brilliant teams across all of our brands and roles so if you want to learn a little bit more before applying, head over to our Blogs section today. Ever wondered what a average day look like as a General Manager and what can you expect from a shift? Some of our current team give us the lowdown. Kaspar started his level 2 apprenticeship as an unexperienced team member. From the start he was highly motivated and wanting to learn as much as he could. This was evidenced when halfway through programme, when he was promoted to Supervisor through his development and progression shown. He is now completing level 3 and is actively working towards the Assistant Manager role Kaspar started his level 2 apprenticeship as an unexperienced team member. From the start he was highly motivated and wanting to learn as much as he could. This was evidenced when halfway through programme, when he was promoted to Supervisor through his development and progression shown. He is now completing level 3 and is actively working towards the Assistant Manager role Kaspar started his level 2 apprenticeship as an unexperienced team member. From the start he was highly motivated and wanting to learn as much as he could. This was evidenced when halfway through programme, when he was promoted to Supervisor through his development and progression shown. He is now completing level 3 and is actively working towards the Assistant Manager role Kaspar started his level 2 apprenticeship as an unexperienced team member. From the start he was highly motivated and wanting to learn as much as he could. This was evidenced when halfway through programme, when he was promoted to Supervisor through his development and progression shown. He is now completing level 3 and is actively working towards the Assistant Manager role Kaspar started his level 2 apprenticeship as an unexperienced team member. From the start he was highly motivated and wanting to learn as much as he could. This was evidenced when halfway through programme, when he was promoted to Supervisor through his development and progression shown. He is now completing level 3 and is actively working towards the Assistant Manager role Love dining out? You'll love it even more with a massive 33% discount across all our brands when you join us. Whether it's date night at Miller & Carter or family roast at Toby Carvery, we've got you covered. See what other tasty benefits we offer Love dining out? You'll love it even more with a massive 33% discount across all our brands when you join us. Whether it's date night at Miller & Carter or family roast at Toby Carvery, we've got you covered. See what other tasty benefits we offer Love dining out? You'll love it even more with a massive 33% discount across all our brands when you join us. Whether it's date night at Miller & Carter or family roast at Toby Carvery, we've got you covered. See what other tasty benefits we offer Love dining out? You'll love it even more with a massive 33% discount across all our brands when you join us. Whether it's date night at Miller & Carter or family roast at Toby Carvery, we've got you covered. See what other tasty benefits we offer Love dining out? You'll love it even more with a massive 33% discount across all our brands when you join us. Whether it's date night at Miller & Carter or family roast at Toby Carvery, we've got you covered. See what other tasty benefits we offer
F&B Assistant The President Hotel 40 hours a week (Shift Pattern 5/7 days) AM & PM Shifts Available 06:00 - 14:30 /07:00 - 15:30/15:30 - 00:00 & 17:30 - 02:00 £24,232.00 + Service Charge + Tips + Benefits Imperial London Hotels has been running hotels in Central London for over 180 years, currently operating seven 3 & 4-star hotels in the heart of Bloomsbury. Independent and family-owned, ILH has a unique heritage and culture that remains its foundation as it evolves and modernises. The portfolio includes The Royal National Hotel which remains UK largest hotel with over 1,600 rooms, The Bedford Hotel, The President Hotel, The Tavistock Hotel, The Morton Hotel and our newly acquired IHG Branded Holiday Inn Bloomsbury. Following a major refurbishment, The Imperial Hotel will open as ILH flagship 4 Deluxe Hotel in 2024. We are now recruiting F&B Assistants for our President Hotel based in the heart of Bloomsbury to join our vibrant and multi-cultural team . We don't want you to work for us, we want you to work with us and be part of our ILH Family. What you will be doing As an F&B Assistant you are an essential part of delivering a great dining experience for our guests, whether they are just enjoying a coffee or having a 3 course A La Carte Meal, you ll be there to welcome them and serve our great food and drinks. Attending to our guest needs, taking orders and informing guests on menu choices, you will prepare food and drinks as per company guidelines (chef/ kitchen directions) and deliver this in a timely manner to our guests, consistently delivering a high level of customer service. Working as a team you will ensure that there is a clean area at all times through removing all used crockery, glassware and regularly clearing down tables, stations and counters, follow cash handling procedures when processing payments and if there any guest issues you ll communicate this promptly to your supervisor or manager. Depending on the department you are covering - you may also support our meeting and events team from initial set up of tables and chairs and use of AV equipment set up, but we ll show you how to do this. As part of this role involves serving alcoholic drinks you will need to be over 18 years old to apply for this position . What we would like from you Every day is different so you ll get to work with lots of new people, whilst working hard and having fun with your colleagues. If you have previously worked in customer facing roles that s great! but don t worry if you haven t. Qualifications aren t important but we are looking for someone who has a positive can-do attitude, good communication skills and takes pride in delivering great guest experience at all times. If this sounds like you then we would love to hear from you and you can start to build your career here today at Imperial London Hotels. What you ll get in return Holidays 28 (inc. of bank holidays) pro-rota increasing with length of service up to 33 days Free meals on duty Uniform & dry-cleaning Workplace pension scheme £300 Refer a Friend Scheme Employee recognition Employee awards Social events Interest-free Season Ticket Loan / Travelcard Loan 50% discount to friends and family in our hotels on hotel rooms & 20% discount in our restaurants (subject to availability) Local discounts at Gym, Dry Cleaners, Bowling and Restaurant outlets Shopping discounts across several high-street brands and online retailers Sabbatical leave (subject to eligibility) Mental health first aiders support & well-being Employee Assistance Programme- Supported by Hospitality Action: Career Guidance, Life Coaching & Tenancy Agreements Legal Assistance & Financial Assistance Wellbeing Tools e.g. personal counselling, addiction support, digital fitness programmes, nutrition guides and recipes etc. Career & Development Benefits: Training and development through our Imperial London Hotels Academy Access to fully funded apprenticeships (subject to eligibility) £1,000 for your chosen course for development once you complete our Buddy programme (subject to eligibility) Access to Supported Study Scheme (subject to eligibility) Annual Free English Course accredited by UCL Centre for Languages & International Education Opportunity to explore other roles within Imperial London Hotels after 1 year of service Extended Benefits: Technology Scheme (subject to eligibility) Cycle to Work Scheme (subject to eligibility) Workplace Nursery Scheme (subject to eligibility)
May 16, 2024
Full time
F&B Assistant The President Hotel 40 hours a week (Shift Pattern 5/7 days) AM & PM Shifts Available 06:00 - 14:30 /07:00 - 15:30/15:30 - 00:00 & 17:30 - 02:00 £24,232.00 + Service Charge + Tips + Benefits Imperial London Hotels has been running hotels in Central London for over 180 years, currently operating seven 3 & 4-star hotels in the heart of Bloomsbury. Independent and family-owned, ILH has a unique heritage and culture that remains its foundation as it evolves and modernises. The portfolio includes The Royal National Hotel which remains UK largest hotel with over 1,600 rooms, The Bedford Hotel, The President Hotel, The Tavistock Hotel, The Morton Hotel and our newly acquired IHG Branded Holiday Inn Bloomsbury. Following a major refurbishment, The Imperial Hotel will open as ILH flagship 4 Deluxe Hotel in 2024. We are now recruiting F&B Assistants for our President Hotel based in the heart of Bloomsbury to join our vibrant and multi-cultural team . We don't want you to work for us, we want you to work with us and be part of our ILH Family. What you will be doing As an F&B Assistant you are an essential part of delivering a great dining experience for our guests, whether they are just enjoying a coffee or having a 3 course A La Carte Meal, you ll be there to welcome them and serve our great food and drinks. Attending to our guest needs, taking orders and informing guests on menu choices, you will prepare food and drinks as per company guidelines (chef/ kitchen directions) and deliver this in a timely manner to our guests, consistently delivering a high level of customer service. Working as a team you will ensure that there is a clean area at all times through removing all used crockery, glassware and regularly clearing down tables, stations and counters, follow cash handling procedures when processing payments and if there any guest issues you ll communicate this promptly to your supervisor or manager. Depending on the department you are covering - you may also support our meeting and events team from initial set up of tables and chairs and use of AV equipment set up, but we ll show you how to do this. As part of this role involves serving alcoholic drinks you will need to be over 18 years old to apply for this position . What we would like from you Every day is different so you ll get to work with lots of new people, whilst working hard and having fun with your colleagues. If you have previously worked in customer facing roles that s great! but don t worry if you haven t. Qualifications aren t important but we are looking for someone who has a positive can-do attitude, good communication skills and takes pride in delivering great guest experience at all times. If this sounds like you then we would love to hear from you and you can start to build your career here today at Imperial London Hotels. What you ll get in return Holidays 28 (inc. of bank holidays) pro-rota increasing with length of service up to 33 days Free meals on duty Uniform & dry-cleaning Workplace pension scheme £300 Refer a Friend Scheme Employee recognition Employee awards Social events Interest-free Season Ticket Loan / Travelcard Loan 50% discount to friends and family in our hotels on hotel rooms & 20% discount in our restaurants (subject to availability) Local discounts at Gym, Dry Cleaners, Bowling and Restaurant outlets Shopping discounts across several high-street brands and online retailers Sabbatical leave (subject to eligibility) Mental health first aiders support & well-being Employee Assistance Programme- Supported by Hospitality Action: Career Guidance, Life Coaching & Tenancy Agreements Legal Assistance & Financial Assistance Wellbeing Tools e.g. personal counselling, addiction support, digital fitness programmes, nutrition guides and recipes etc. Career & Development Benefits: Training and development through our Imperial London Hotels Academy Access to fully funded apprenticeships (subject to eligibility) £1,000 for your chosen course for development once you complete our Buddy programme (subject to eligibility) Access to Supported Study Scheme (subject to eligibility) Annual Free English Course accredited by UCL Centre for Languages & International Education Opportunity to explore other roles within Imperial London Hotels after 1 year of service Extended Benefits: Technology Scheme (subject to eligibility) Cycle to Work Scheme (subject to eligibility) Workplace Nursery Scheme (subject to eligibility)
Parts Advisor - Parts Operations Assistant Heathrow 26,200 + 600 per annum bonus 44 hours per week 8.00am to 5.00pm, 1 in 3 Saturday mornings 7am to 12 Noon Ref : OC7441 Company Benefits: Manufacturer training 30 days holiday including public bank holidays Additional leave service loyalty scheme (3 / 5 / 7 & 10yrs) Option to Purchase holidays Statutory employer pension Free Class IV MOT each year Mental Health First Aiders Referral bonus if you introduce your friends Paternity pay - Full 2 weeks' pay, no qualifying period Corporate uniform provided Cycle to work scheme Free Tea and Coffee Service and parts discounts for employees I am currently seeking a Parts Operations Assistant / Parts advisor within our clients busy Heathrow parts department. Parts advisor / Parts Operations Assistant key responsibilities The main purpose of the Parts advisor role is to ensure that the correct parts and accessories are supplied to the customer, as per the order and to assist the department where needed Answering customer enquiries accurately and promptly Locating parts and accessories from stock or ordering from suppliers Ensuring customer orders are fulfilled in a timely and professional manner Processing customer orders accurately and efficiently Maintaining accurate stock records and inventories Ensuring the parts store is kept tidy and organised Building and maintaining relationships with suppliers Communicating effectively with colleagues and customers Regularly updating the parts database Providing excellent customer service Parts Advisor - Parts Operations Assistant Skills Required: Proven experience in a similar role in the motor industry Good knowledge of motor parts and accessories Ability to build relationships with customers and suppliers Excellent organisational and administrative skills Strong communication skills Ability to work under pressure and to tight deadlines Good problem-solving skills Computer literacy and working knowledge of databases Full driving licence If you are a highly motivated individual with a passion for the motor industry, then this is the perfect role for you. If you think you have the skills and experience, we are looking for, please apply for immediate consideration and interview. Consultant - Yvonne Martin - Octane Recruitment - Parts Advisor INDAS Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries. We are recruiting across the UK for Service, Aftersales and Parts - Service Advisor, Warranty Advisor, Warranty Administrator, Aftersales Advisor, Service Team Manager, Senior Service Advisor, Service Manager, Aftersales Manager, Parts Advisor, Parts Administrator, Parts Operations Assistant, Parts Supervisor, Parts Managers Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.
May 08, 2024
Full time
Parts Advisor - Parts Operations Assistant Heathrow 26,200 + 600 per annum bonus 44 hours per week 8.00am to 5.00pm, 1 in 3 Saturday mornings 7am to 12 Noon Ref : OC7441 Company Benefits: Manufacturer training 30 days holiday including public bank holidays Additional leave service loyalty scheme (3 / 5 / 7 & 10yrs) Option to Purchase holidays Statutory employer pension Free Class IV MOT each year Mental Health First Aiders Referral bonus if you introduce your friends Paternity pay - Full 2 weeks' pay, no qualifying period Corporate uniform provided Cycle to work scheme Free Tea and Coffee Service and parts discounts for employees I am currently seeking a Parts Operations Assistant / Parts advisor within our clients busy Heathrow parts department. Parts advisor / Parts Operations Assistant key responsibilities The main purpose of the Parts advisor role is to ensure that the correct parts and accessories are supplied to the customer, as per the order and to assist the department where needed Answering customer enquiries accurately and promptly Locating parts and accessories from stock or ordering from suppliers Ensuring customer orders are fulfilled in a timely and professional manner Processing customer orders accurately and efficiently Maintaining accurate stock records and inventories Ensuring the parts store is kept tidy and organised Building and maintaining relationships with suppliers Communicating effectively with colleagues and customers Regularly updating the parts database Providing excellent customer service Parts Advisor - Parts Operations Assistant Skills Required: Proven experience in a similar role in the motor industry Good knowledge of motor parts and accessories Ability to build relationships with customers and suppliers Excellent organisational and administrative skills Strong communication skills Ability to work under pressure and to tight deadlines Good problem-solving skills Computer literacy and working knowledge of databases Full driving licence If you are a highly motivated individual with a passion for the motor industry, then this is the perfect role for you. If you think you have the skills and experience, we are looking for, please apply for immediate consideration and interview. Consultant - Yvonne Martin - Octane Recruitment - Parts Advisor INDAS Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries. We are recruiting across the UK for Service, Aftersales and Parts - Service Advisor, Warranty Advisor, Warranty Administrator, Aftersales Advisor, Service Team Manager, Senior Service Advisor, Service Manager, Aftersales Manager, Parts Advisor, Parts Administrator, Parts Operations Assistant, Parts Supervisor, Parts Managers Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.
Join our award-winning bakery team as an Assistant Manager in a family-owned bakery / coffee shop / caf and experience the warmth of a family-owned business coupled with the excitement of crafting artisanal bread and pastries using the finest ingredients. Enjoy flexible daytime hours, comprehensive training, and a collaborative environment where your voice is heard and respected. With top-notch equipment, perks like complimentary coffee and toasties, and a commitment to giving back to the community, our bakery offers more than just a job. - - WHAT IS ON OFFER - Salary of 27,000 to 29,000 depending on skill & experience - Company pension - Private medical insurance - Free meal during shift - Staff discounts - Free parking - Cycle to work scheme - In-house training provided to get you started - - WORK TIMES - 42.5 hours a week minimum (overtime offered if required) - 7-day operation (4 week days & 1 weekend day shift) - 7 am starting time - - STRICT REQUIREMENTS! - YOU MUST have at least 3 years of customer service experience - YOU MUST have at least 2 years of Assistant Manager - YOU MUST have at least 1 year of experience working in a coffee shop - YOU MUST be a friendly and energetic person able to work calmly under pressure - YOU MUST have good communication skills and be well spoken in English - YOU MUST live in the UK and have a legal right to work (NO SPONSORSHIPS) - - MAIN DUTIES - Ensure customer satisfaction by providing friendly service with a smile, promptly attending to their needs while waiting tables, and preparing coffee to high standards. - Maintain operational efficiency by effectively managing costs and stocks to minimize waste and maximize profitability, coordinating staffing schedules through running the rota, and meticulously executing shop setup and closure procedures. - Boost sales and customer appeal by arranging bakery products attractively to stimulate purchases and maintaining a visually appealing presentation of the bakery environment. - Cultivate a positive team dynamic by leading by example, inspiring team members with a positive attitude, providing guidance and support to improve performance and fostering teamwork to achieve business goals effectively. - Uphold cleanliness standards and adhere to health and safety regulations by promptly clearing tables, maintaining cleanliness throughout the bakery, and addressing operational challenges to ensure smooth business operations. - - HOW TO APPLY Interested in the job? Apply now! Once you do, a team member will contact you to discuss the role. We'll verify your legal right to work in the UK and complete a questionnaire together to gather necessary details for your application. If short-listed, we'll arrange an interview or trial shift. We look forward to hearing from you!
May 08, 2024
Full time
Join our award-winning bakery team as an Assistant Manager in a family-owned bakery / coffee shop / caf and experience the warmth of a family-owned business coupled with the excitement of crafting artisanal bread and pastries using the finest ingredients. Enjoy flexible daytime hours, comprehensive training, and a collaborative environment where your voice is heard and respected. With top-notch equipment, perks like complimentary coffee and toasties, and a commitment to giving back to the community, our bakery offers more than just a job. - - WHAT IS ON OFFER - Salary of 27,000 to 29,000 depending on skill & experience - Company pension - Private medical insurance - Free meal during shift - Staff discounts - Free parking - Cycle to work scheme - In-house training provided to get you started - - WORK TIMES - 42.5 hours a week minimum (overtime offered if required) - 7-day operation (4 week days & 1 weekend day shift) - 7 am starting time - - STRICT REQUIREMENTS! - YOU MUST have at least 3 years of customer service experience - YOU MUST have at least 2 years of Assistant Manager - YOU MUST have at least 1 year of experience working in a coffee shop - YOU MUST be a friendly and energetic person able to work calmly under pressure - YOU MUST have good communication skills and be well spoken in English - YOU MUST live in the UK and have a legal right to work (NO SPONSORSHIPS) - - MAIN DUTIES - Ensure customer satisfaction by providing friendly service with a smile, promptly attending to their needs while waiting tables, and preparing coffee to high standards. - Maintain operational efficiency by effectively managing costs and stocks to minimize waste and maximize profitability, coordinating staffing schedules through running the rota, and meticulously executing shop setup and closure procedures. - Boost sales and customer appeal by arranging bakery products attractively to stimulate purchases and maintaining a visually appealing presentation of the bakery environment. - Cultivate a positive team dynamic by leading by example, inspiring team members with a positive attitude, providing guidance and support to improve performance and fostering teamwork to achieve business goals effectively. - Uphold cleanliness standards and adhere to health and safety regulations by promptly clearing tables, maintaining cleanliness throughout the bakery, and addressing operational challenges to ensure smooth business operations. - - HOW TO APPLY Interested in the job? Apply now! Once you do, a team member will contact you to discuss the role. We'll verify your legal right to work in the UK and complete a questionnaire together to gather necessary details for your application. If short-listed, we'll arrange an interview or trial shift. We look forward to hearing from you!
We are pleased to announce that a vacancy has arisen for a Customer Experience Assistant to join our state-of-the-art Innovation Centre in the heart of Stockport Town Centre. Merseyway Innovation Centre (MIC) has been developed by Stockport Metropolitan Borough Council and will join the network of innovation spaces managed by Oxford Innovation Space. Along with Stockport Business & Innovation Centre and Merchants House, MIC will offer a thriving Innovation Centre where fledgling and small businesses will be supported in their growth plans in a centrally located, flexible and inspirational environment. You will welcome everyone to Merseyway Innovation Centre. This full-time position will report directly to the Assistant Centre Manager. At Merseyway Innovation Centre the Customer Experience Assistant is the person who makes the difference. Our customers are busy entrepreneurs, building their own businesses, so should expect from us great service and a warm welcome. Oxford Innovation Space's Innovation Centres division operates a network of centres that provide flexible office, workshop and laboratory space and business support services to companies throughout the UK. Our clients are start-ups, high growth SMEs, investors and also public sector organisations that contract with us to deliver innovation centres and programmes to business. We now manage nearly thirty centres across the UK for a variety of public and private sector clients, providing space and support to nearly 1000 exciting, innovative and growing companies. That's why we are looking for someone who can convey energy to our customers, a sparkling, enthusiastic, proactive person who feels part of the centre community and is willing to go the extra mile. Happy working in a team or on your own you'll show pride in your work, making sure the innovation centre always looks the part and always looking for something new to challenge you. We are flexible in our approach to this recruitment and open to discussing working hours at interview stage. Whether that be full time, part-time/job share. What will you do? There'll be plenty of variety so you'll never feel bored, here are the main responsibilities you will have: Be the first and last point of contact for our customers and their guests Welcome all our customers, visitors and meeting room guests with an authentic enthusiasm and smile in a friendly, professional natural manner Responsible for opening the centre in the morning and closing the centre at the end of the day Manage keys and passes (activation/ deactivation) for customers Handle all daily incoming and outgoing mail for customers Answer all incoming questions and requests via phone, email or at reception Booking and recording all requests for meeting rooms and events, arranging refreshments and other support needed Support the Assistant Centre Manager with event planning and hosting Monitor the meeting room agenda and act as a host for our coffee morning and external events Keep our social media feeds and pages such as Twitter, Facebook and LinkedIn up to date with all the exciting news from Oxford Innovation Space, the centre customers and events we are hosting, engage and build relationships online Make sure the Merseyway Innovation Centre website is up to date with all the latest news and views Ensuring all centre equipment is in good working order - including for example coffee machines, printers, photocopiers and AV Maintaining and monitoring of useful consumables and stationery, so we never run out of toilet roll, paper, coffee and paperclips Record any chargeable ad hoc services customers or their guests need Support our customers with tasks varying from arranging a courier, using the coffee machine, print jobs, ordering office supplies or even booking a restaurant for that important meeting Maintaining tidiness of the community areas in the centre Support customers with local area knowledge - restaurants, bars, events etc Act as back up for the Assistant Centre Manager and Centre Manager for all kinds of administrative tasks Help us with your ideas on how we can keep improving our services What are you like? A confident and enthusiastic person able to mix with all types of people and to provide a friendly, natural professional public image Pro-active Great IT skill with experience of using a range of technology Conscientious and efficient with an eye for detail and pride in their work Great as part of a team as well as working on their own when the need arises Flexible - willing to do what it takes to make the centre a success What's in it for you? Salary of £23,400 per annum (£12 per hour) 25 days' holiday plus Bank Holidays Flexible benefits package comprising: Contributory pension Ability to increase or decrease amount of annual leave Ability to increase or decrease amount of life assurance cover Private medical and dental insurance and health screening Bicycle purchase Charitable Giving Electric vehicle scheme Friendly, informal and flexible working environment - so you can make the most of your home and your work life We've also got access to a whole load of discounts so you can save money on high street favourites and holiday providers. We want you to have chances to progress to Assistant Centre Manager and so we will support you in learning new skills and taking the next steps in your career. If you think you could be a great member of team and would like an exciting opportunity in return, then this is the role you have been looking for - click 'apply' today to become our new Customer Experience Assistant or to find out more information about the role. We would love to hear from you! We are an equal opportunities employer and welcome applications from all backgrounds. We reserve the right to close the vacancy once we have received sufficient applications, so we would advise you to submit your application as early as possible to prevent disappointment.
May 08, 2024
Full time
We are pleased to announce that a vacancy has arisen for a Customer Experience Assistant to join our state-of-the-art Innovation Centre in the heart of Stockport Town Centre. Merseyway Innovation Centre (MIC) has been developed by Stockport Metropolitan Borough Council and will join the network of innovation spaces managed by Oxford Innovation Space. Along with Stockport Business & Innovation Centre and Merchants House, MIC will offer a thriving Innovation Centre where fledgling and small businesses will be supported in their growth plans in a centrally located, flexible and inspirational environment. You will welcome everyone to Merseyway Innovation Centre. This full-time position will report directly to the Assistant Centre Manager. At Merseyway Innovation Centre the Customer Experience Assistant is the person who makes the difference. Our customers are busy entrepreneurs, building their own businesses, so should expect from us great service and a warm welcome. Oxford Innovation Space's Innovation Centres division operates a network of centres that provide flexible office, workshop and laboratory space and business support services to companies throughout the UK. Our clients are start-ups, high growth SMEs, investors and also public sector organisations that contract with us to deliver innovation centres and programmes to business. We now manage nearly thirty centres across the UK for a variety of public and private sector clients, providing space and support to nearly 1000 exciting, innovative and growing companies. That's why we are looking for someone who can convey energy to our customers, a sparkling, enthusiastic, proactive person who feels part of the centre community and is willing to go the extra mile. Happy working in a team or on your own you'll show pride in your work, making sure the innovation centre always looks the part and always looking for something new to challenge you. We are flexible in our approach to this recruitment and open to discussing working hours at interview stage. Whether that be full time, part-time/job share. What will you do? There'll be plenty of variety so you'll never feel bored, here are the main responsibilities you will have: Be the first and last point of contact for our customers and their guests Welcome all our customers, visitors and meeting room guests with an authentic enthusiasm and smile in a friendly, professional natural manner Responsible for opening the centre in the morning and closing the centre at the end of the day Manage keys and passes (activation/ deactivation) for customers Handle all daily incoming and outgoing mail for customers Answer all incoming questions and requests via phone, email or at reception Booking and recording all requests for meeting rooms and events, arranging refreshments and other support needed Support the Assistant Centre Manager with event planning and hosting Monitor the meeting room agenda and act as a host for our coffee morning and external events Keep our social media feeds and pages such as Twitter, Facebook and LinkedIn up to date with all the exciting news from Oxford Innovation Space, the centre customers and events we are hosting, engage and build relationships online Make sure the Merseyway Innovation Centre website is up to date with all the latest news and views Ensuring all centre equipment is in good working order - including for example coffee machines, printers, photocopiers and AV Maintaining and monitoring of useful consumables and stationery, so we never run out of toilet roll, paper, coffee and paperclips Record any chargeable ad hoc services customers or their guests need Support our customers with tasks varying from arranging a courier, using the coffee machine, print jobs, ordering office supplies or even booking a restaurant for that important meeting Maintaining tidiness of the community areas in the centre Support customers with local area knowledge - restaurants, bars, events etc Act as back up for the Assistant Centre Manager and Centre Manager for all kinds of administrative tasks Help us with your ideas on how we can keep improving our services What are you like? A confident and enthusiastic person able to mix with all types of people and to provide a friendly, natural professional public image Pro-active Great IT skill with experience of using a range of technology Conscientious and efficient with an eye for detail and pride in their work Great as part of a team as well as working on their own when the need arises Flexible - willing to do what it takes to make the centre a success What's in it for you? Salary of £23,400 per annum (£12 per hour) 25 days' holiday plus Bank Holidays Flexible benefits package comprising: Contributory pension Ability to increase or decrease amount of annual leave Ability to increase or decrease amount of life assurance cover Private medical and dental insurance and health screening Bicycle purchase Charitable Giving Electric vehicle scheme Friendly, informal and flexible working environment - so you can make the most of your home and your work life We've also got access to a whole load of discounts so you can save money on high street favourites and holiday providers. We want you to have chances to progress to Assistant Centre Manager and so we will support you in learning new skills and taking the next steps in your career. If you think you could be a great member of team and would like an exciting opportunity in return, then this is the role you have been looking for - click 'apply' today to become our new Customer Experience Assistant or to find out more information about the role. We would love to hear from you! We are an equal opportunities employer and welcome applications from all backgrounds. We reserve the right to close the vacancy once we have received sufficient applications, so we would advise you to submit your application as early as possible to prevent disappointment.
As an Early Years Practitioner the learning never stops. That's why we give you the opportunities to learn and develop the skills you need to build your career in our Little Pioneers nurseries. We are looking for a qualified professional to help us deliver our vision of being the leading Childcare provider. Come and join us at Emersons Green where we have state of the art facilities with a team of highly skilled early years professionals. Located in north Bristol, this setting gives you great access to local amenities including Costa Coffee for that perfect lunch time break. With lots of available parking to make your mornings stress free. Money isn't always everything, but we know it certainly helps! That's why we offer up to £27,064 for our practitioners plus our fantastic savings on food, childcare and much more! Whether you're looking for full time, part time or flexible hours we have positions to suit your work life balance. What will the role involve? As an Early Years Practitioner, you will work in unity with the Quality Training Advisors to achieve all-round outstanding results in the room and outcomes for children As a key part of the team, you will be responsible for supporting the education and development of your key children, through outstanding quality of teaching and learning Collaborating as part of a team to deliver outstanding care, early education and ensure performance standards are consistently met We're looking for a special someone who will work their magic to achieve all-round outstanding results and outcomes for our children • Full and relevant early years qualification (essential) • An Enhanced DBS check (we'll cover the costs) • Open, honest and compassionate • Inspiring and passionate about early years and working with children Our roles come with a fantastic set of benefits which really make a difference for you Career Growth - Progression opportunities within the nursery as well as opportunities society wide. Little Pioneers' unique values means anyone can develop into various roles including a nursery manager or further - all you need are dreams and aspirations. Learning and Development - We give you the support you need to develop your knowledge, skills and behaviours through one-to-one supervisions, personal development plans and access to learning resources and activities, as well as joining one of our award-winning LEAP Apprenticeship programmes. Discounts and perks - receive up to 20% off food shopping, £500 off holidays and a phenomenal 60% off your childcare fees which could add up to a £7000 saving a year! Wellbeing - We are committed to supporting your wellbeing and have a variety of wellness resources and tools available to you such as our financial and mental wellbeing apps. Doing Good Together - Not only this, but we also give you up to 3 days to volunteer within working hours! Your Co-op Little Pioneers is run with a different ethos to other nurseries. Our child-centric approach puts a premium on fun which ultimately is intended to nurture a kinder and more considerate generation. Your core skills in the education and development of your key children will help us on our mission to ensure our colleagues, families, and children all rate us as outstanding. Apply today! If you would like more information, email our team at Annual Pay of £27,064, comprising of £25,064k basic salary and a £2k allowance for the first year
Feb 01, 2024
Full time
As an Early Years Practitioner the learning never stops. That's why we give you the opportunities to learn and develop the skills you need to build your career in our Little Pioneers nurseries. We are looking for a qualified professional to help us deliver our vision of being the leading Childcare provider. Come and join us at Emersons Green where we have state of the art facilities with a team of highly skilled early years professionals. Located in north Bristol, this setting gives you great access to local amenities including Costa Coffee for that perfect lunch time break. With lots of available parking to make your mornings stress free. Money isn't always everything, but we know it certainly helps! That's why we offer up to £27,064 for our practitioners plus our fantastic savings on food, childcare and much more! Whether you're looking for full time, part time or flexible hours we have positions to suit your work life balance. What will the role involve? As an Early Years Practitioner, you will work in unity with the Quality Training Advisors to achieve all-round outstanding results in the room and outcomes for children As a key part of the team, you will be responsible for supporting the education and development of your key children, through outstanding quality of teaching and learning Collaborating as part of a team to deliver outstanding care, early education and ensure performance standards are consistently met We're looking for a special someone who will work their magic to achieve all-round outstanding results and outcomes for our children • Full and relevant early years qualification (essential) • An Enhanced DBS check (we'll cover the costs) • Open, honest and compassionate • Inspiring and passionate about early years and working with children Our roles come with a fantastic set of benefits which really make a difference for you Career Growth - Progression opportunities within the nursery as well as opportunities society wide. Little Pioneers' unique values means anyone can develop into various roles including a nursery manager or further - all you need are dreams and aspirations. Learning and Development - We give you the support you need to develop your knowledge, skills and behaviours through one-to-one supervisions, personal development plans and access to learning resources and activities, as well as joining one of our award-winning LEAP Apprenticeship programmes. Discounts and perks - receive up to 20% off food shopping, £500 off holidays and a phenomenal 60% off your childcare fees which could add up to a £7000 saving a year! Wellbeing - We are committed to supporting your wellbeing and have a variety of wellness resources and tools available to you such as our financial and mental wellbeing apps. Doing Good Together - Not only this, but we also give you up to 3 days to volunteer within working hours! Your Co-op Little Pioneers is run with a different ethos to other nurseries. Our child-centric approach puts a premium on fun which ultimately is intended to nurture a kinder and more considerate generation. Your core skills in the education and development of your key children will help us on our mission to ensure our colleagues, families, and children all rate us as outstanding. Apply today! If you would like more information, email our team at Annual Pay of £27,064, comprising of £25,064k basic salary and a £2k allowance for the first year
Job description About us Honesty Group is a food business who care about their food, where it comes from, what is in it and how it is produced. Founded by Romilla Arber in 2014, the business has since grown and is encouraging people everyday to care more about the food they consume. We now run 2 pubs, 2 farm shops, and 9 coffee shops (and counting!) Honesty Group at the Crown and Garter: Bar, Restaurant and Hotel We are looking for an exceptional Assistant Manager to join our our small, hardworking team. You will oversee the day-to-day running of the pub, ensuring all shifts run smoothly with adequate staffing levels on each service, interacting with the customers to promote Honesty and working towards excellent levels of service. MAIN AREAS OF RESPONSIBILITY To run Bar, Restaurant and Hotel shifts, including: Organizing the shifts service (forecast, table plan, staff duties) Preparing rotas To check in and check out hotel guests To ensure the correct implementation of opening and closing procedures To ensure efficient close of pub, cash up and ensure the premises are safe and secured when leaving Oversee the cellar management Manage stock control and rotation Carry out new staff induction and training To support the General Manager for the FoH team, including: Rotas and shift patterns; Holiday management; Disciplinary and grievance procedures; Continuous training and development. To liaise with the Head Chef and the Kitchen team, ensuring: New menu production; Management of Events and Large bookings; FOH training and development. To adhere to and maintain the H&S, Licensing Legislation and Fire Evacuation procedures. To oversee the hotel reservations, bookings, and group reservations including: Check ins and Checkouts Invoicing and payments Housekeeping (rotas, room checks and procedures) To oversee and support the coffee shop team on a day-to-day basis: Liaising with the FoH and General Manager Ensuring stock and staff levels are adequate. To ensure preventative maintenance is carried on, and that all the issues (breakages, repairs, etc) are reported in due time. To develop and increase the client base in conjunction with the General Manager and marketing team KEY COMPETENCIES Team Player Computer Literate Management skills Previous experience in working in a pub/hotel with rooms Able to work in a fast pace environment where quality, standards and customer satisafaction are priority Honesty and integrity Interpersonal skills Communication skills Working Hours: 40 hours (7 day week) INDFOH
Dec 17, 2022
Full time
Job description About us Honesty Group is a food business who care about their food, where it comes from, what is in it and how it is produced. Founded by Romilla Arber in 2014, the business has since grown and is encouraging people everyday to care more about the food they consume. We now run 2 pubs, 2 farm shops, and 9 coffee shops (and counting!) Honesty Group at the Crown and Garter: Bar, Restaurant and Hotel We are looking for an exceptional Assistant Manager to join our our small, hardworking team. You will oversee the day-to-day running of the pub, ensuring all shifts run smoothly with adequate staffing levels on each service, interacting with the customers to promote Honesty and working towards excellent levels of service. MAIN AREAS OF RESPONSIBILITY To run Bar, Restaurant and Hotel shifts, including: Organizing the shifts service (forecast, table plan, staff duties) Preparing rotas To check in and check out hotel guests To ensure the correct implementation of opening and closing procedures To ensure efficient close of pub, cash up and ensure the premises are safe and secured when leaving Oversee the cellar management Manage stock control and rotation Carry out new staff induction and training To support the General Manager for the FoH team, including: Rotas and shift patterns; Holiday management; Disciplinary and grievance procedures; Continuous training and development. To liaise with the Head Chef and the Kitchen team, ensuring: New menu production; Management of Events and Large bookings; FOH training and development. To adhere to and maintain the H&S, Licensing Legislation and Fire Evacuation procedures. To oversee the hotel reservations, bookings, and group reservations including: Check ins and Checkouts Invoicing and payments Housekeeping (rotas, room checks and procedures) To oversee and support the coffee shop team on a day-to-day basis: Liaising with the FoH and General Manager Ensuring stock and staff levels are adequate. To ensure preventative maintenance is carried on, and that all the issues (breakages, repairs, etc) are reported in due time. To develop and increase the client base in conjunction with the General Manager and marketing team KEY COMPETENCIES Team Player Computer Literate Management skills Previous experience in working in a pub/hotel with rooms Able to work in a fast pace environment where quality, standards and customer satisafaction are priority Honesty and integrity Interpersonal skills Communication skills Working Hours: 40 hours (7 day week) INDFOH
TYPE OF ROLE Full Time PAY RATE 10.00 MINIMUM HOURS 32 We currently have an Assistant Manager vacancy in our Harpenden coffee shop. Our Assistant Managers are as passionate about customer experience as they are about coffee + building a great team! Whether it's running a super organised shift, or helping your Shop Manager, you'll believe in our vision for Better Coffee, and want to tell other about it! You'll act as a role model in all you do + inspire + set the tone for others. You'll love to delight customers, putting them at the centre of everything you do. Your role is integral to the success of your shop, + you'll step up when your Manager isn't there. There are loads of great reasons to join H+H: Free coffee! Join our family of Hooligans! (the name for all who work in Harris and Hoole!) Sociable working hours and free shift meal. No uniform, we embrace individuality under that apron! Amazing training and development accredited to the SCA (Speciality Coffee Association) Access to Perkbox - an online discount provider (we call it Beanbox!) Loads of opportunities to grow and progress in both Coffee and Management Get involved in supporting your local community - we encourage fund raising initiatives WHAT YOU'LL DO Run an organised shift to deliver a better coffee experience. Create fans of H+H by delivering an amazing customer experience. Assist with creating + implementing a shop plan to continuously improve your shop. Ensure your shop is clean, safe + legal. Help cultivating a high performing team. From recruitment to training + people management. Make local friends within your community by fundraising for great causes + holding events. Maintain an organised back office by keeping on top of admin + ensure data, scheduling, ordering + cash are 100% accurate. HOW YOU'LL DO IT! With authenticity - with a clear vision in mind. Knowing your role in the team. Being your best self - with confidence, while encouraging your team to be authentic too. As a coach - you'll empower others to grow + do for themselves. You'll energise your team through highs + lows. Create an environment of great quality feedback. Immerse yourself in data. Use your insight to make smart + sound plans to achieve business targets. Being organised - get stuff done by being brilliant at the basics. With an eye for detail + plenty of planning, prioritising + delegating to keep it slick. Being a little bit maverick - consider ideas outside the box. Experiment. Never be afraid to make a mistake, or try something a little bit different.You'll adopt the right mindset in the face of change, + take care of yourself to bounce forward better for it. Own your own development. Be curious to learn. Hungry for feedback + aiming to improve all the time. ABOUT US Harris + Hoole are passionate about bringing speciality coffee to the high street! Our shops reflect the local communities we serve + we strive to deliver exceptional coffee + customer service through our people! We are super passionate about development + progression, we love nothing more than seeing our people succeed!
Dec 15, 2022
Full time
TYPE OF ROLE Full Time PAY RATE 10.00 MINIMUM HOURS 32 We currently have an Assistant Manager vacancy in our Harpenden coffee shop. Our Assistant Managers are as passionate about customer experience as they are about coffee + building a great team! Whether it's running a super organised shift, or helping your Shop Manager, you'll believe in our vision for Better Coffee, and want to tell other about it! You'll act as a role model in all you do + inspire + set the tone for others. You'll love to delight customers, putting them at the centre of everything you do. Your role is integral to the success of your shop, + you'll step up when your Manager isn't there. There are loads of great reasons to join H+H: Free coffee! Join our family of Hooligans! (the name for all who work in Harris and Hoole!) Sociable working hours and free shift meal. No uniform, we embrace individuality under that apron! Amazing training and development accredited to the SCA (Speciality Coffee Association) Access to Perkbox - an online discount provider (we call it Beanbox!) Loads of opportunities to grow and progress in both Coffee and Management Get involved in supporting your local community - we encourage fund raising initiatives WHAT YOU'LL DO Run an organised shift to deliver a better coffee experience. Create fans of H+H by delivering an amazing customer experience. Assist with creating + implementing a shop plan to continuously improve your shop. Ensure your shop is clean, safe + legal. Help cultivating a high performing team. From recruitment to training + people management. Make local friends within your community by fundraising for great causes + holding events. Maintain an organised back office by keeping on top of admin + ensure data, scheduling, ordering + cash are 100% accurate. HOW YOU'LL DO IT! With authenticity - with a clear vision in mind. Knowing your role in the team. Being your best self - with confidence, while encouraging your team to be authentic too. As a coach - you'll empower others to grow + do for themselves. You'll energise your team through highs + lows. Create an environment of great quality feedback. Immerse yourself in data. Use your insight to make smart + sound plans to achieve business targets. Being organised - get stuff done by being brilliant at the basics. With an eye for detail + plenty of planning, prioritising + delegating to keep it slick. Being a little bit maverick - consider ideas outside the box. Experiment. Never be afraid to make a mistake, or try something a little bit different.You'll adopt the right mindset in the face of change, + take care of yourself to bounce forward better for it. Own your own development. Be curious to learn. Hungry for feedback + aiming to improve all the time. ABOUT US Harris + Hoole are passionate about bringing speciality coffee to the high street! Our shops reflect the local communities we serve + we strive to deliver exceptional coffee + customer service through our people! We are super passionate about development + progression, we love nothing more than seeing our people succeed!
Are you looking for your next position in Human Resources, in a role with a global company that is making a real difference to the health and lives of people? Position: BHR Assistant Location: Witney Hours of work: 09:00 - 17:00 (Some flexibility needed) Salary: £25,000 - £30,000 DOE Here's who we're looking for: Previous Human Resources experience, preferably in a large orgaisation as a Business Human Resources Assistant. or experience in a large process/packaging manufacturer would be beneficial but not essential. Intermediate use of Microsoft Office Comfortably presenting, with an ability to engage with your audience Experience of working within a large human resources team Strong in a fast paced, sometimes pressurised environment If you are simply looking for a job these are some of the challenges you should be aware of: Keeping abreast of current employment legislation Developing knowledge of HR processes and systems Keeping abreast of changes in Company policies and procedures which affect employment Writing creative articles within a strict time frame Juggling changing priorities on a day to day basis to ensure quality of service to BHR Understanding the business Here's what you'll be doing: Providing Head of HR, ADC UK with an efficient and effective administrative service. Interrogating HR Systems (e.g. Absence Manager, Workday, internal HR Trackers) and generating and issuing reports when required: Sickness Absence Data/AEM data (e.g. New Starters, Retirees & Long-Service)/BHR Monthly Report/Headcount Data (Perms and Temps, Starters and Leavers) Supporting the Witney HR Team on the Induction & On-Boarding processes, by preparing materials and handouts in advance and ensuring follow-up information is distributed to employees. Preparation for Brexit - employee nationality data and determining settled and pre-settled status of qualifying employees. Provide communication support to the Project Expansion Team and HR in generating all-employee communication updates for review and approval by SLT. Research into HR and current related industry trends and topics, collates findings and makes suggestions and recommendations in relation to policy, working environment or adoption of best practices. Carry out administrative tasks as and when necessary: Letter of offer and contracts of employment/General letters/Filing and archiving of employee records/Note taking for employee relation meetings/Minutes of meetings Benefits You'll Love: Randstad benefits app (Hapi) discounts at major supermarkets, restaurants, coffee shops and cinemas. Referral programmes - earn even more when you bring a friend with you! Access to employee assistance programmes including financial advice and counselling services Full training provided Free on-site parking Subsidised on site canteen with inside and outside seating areas Excellent long term prospects Friendly and welcoming team Modern on site facilities Newly expanded laboratory setting Randstad Business Support is acting as an Employment Business in relation to this vacancy.
Dec 15, 2022
Full time
Are you looking for your next position in Human Resources, in a role with a global company that is making a real difference to the health and lives of people? Position: BHR Assistant Location: Witney Hours of work: 09:00 - 17:00 (Some flexibility needed) Salary: £25,000 - £30,000 DOE Here's who we're looking for: Previous Human Resources experience, preferably in a large orgaisation as a Business Human Resources Assistant. or experience in a large process/packaging manufacturer would be beneficial but not essential. Intermediate use of Microsoft Office Comfortably presenting, with an ability to engage with your audience Experience of working within a large human resources team Strong in a fast paced, sometimes pressurised environment If you are simply looking for a job these are some of the challenges you should be aware of: Keeping abreast of current employment legislation Developing knowledge of HR processes and systems Keeping abreast of changes in Company policies and procedures which affect employment Writing creative articles within a strict time frame Juggling changing priorities on a day to day basis to ensure quality of service to BHR Understanding the business Here's what you'll be doing: Providing Head of HR, ADC UK with an efficient and effective administrative service. Interrogating HR Systems (e.g. Absence Manager, Workday, internal HR Trackers) and generating and issuing reports when required: Sickness Absence Data/AEM data (e.g. New Starters, Retirees & Long-Service)/BHR Monthly Report/Headcount Data (Perms and Temps, Starters and Leavers) Supporting the Witney HR Team on the Induction & On-Boarding processes, by preparing materials and handouts in advance and ensuring follow-up information is distributed to employees. Preparation for Brexit - employee nationality data and determining settled and pre-settled status of qualifying employees. Provide communication support to the Project Expansion Team and HR in generating all-employee communication updates for review and approval by SLT. Research into HR and current related industry trends and topics, collates findings and makes suggestions and recommendations in relation to policy, working environment or adoption of best practices. Carry out administrative tasks as and when necessary: Letter of offer and contracts of employment/General letters/Filing and archiving of employee records/Note taking for employee relation meetings/Minutes of meetings Benefits You'll Love: Randstad benefits app (Hapi) discounts at major supermarkets, restaurants, coffee shops and cinemas. Referral programmes - earn even more when you bring a friend with you! Access to employee assistance programmes including financial advice and counselling services Full training provided Free on-site parking Subsidised on site canteen with inside and outside seating areas Excellent long term prospects Friendly and welcoming team Modern on site facilities Newly expanded laboratory setting Randstad Business Support is acting as an Employment Business in relation to this vacancy.
Branch Manager/Education Recruitment Manager Location: Bristol Contract: Full time permanent Salary: £34,000-£36,500 + Commision & Bonus (total OTE £53,000- £56,000 per annum) Are you passionate about education and the difference it can make in the world? Are you a confident and entrepreneurial recruiter or tuition coordinator looking for your next challenge in an innovative, sector leading recruitment agency? Does the thought of joining a vibrant team who make it their mission to help teachers and pupils thrive fill your heart with joy? Join Teaching Personnel. Make a difference every day, in the lives of pupils, teachers and schools. Part of the dynamically growing Supporting Education Group, Teaching Personnel is the UK's leading education recruitment agency, with hundreds of thousands of teachers who have chosen us since 1996 and over 5,000 schools who choose us every year. We have 80+ branches across England & Wales and are the first-choice agency for over 12,000 job seekers. We match talented educators with schools and whether it is finding the best teaching assistant to support literacy or a maths teacher to deliver curriculum continuity for a group of GCSE maths pupils, our teams go home at night knowing they have played a part in the education of thousands of pupils and in the careers of countless educators. We are on an exciting journey of growth and we are looking for a driven and talented Branch Manager to lead our Bristol Secondary branch. Who We Are: Bristol Secondary Sitting within the wider Teaching Personnel team, we are a nimble and energetic team of 2, based in Central Bristol. Our office is just off of Park Street and around us we have outside areas to relax as well as shops, restaurants and coffee shops. We love working together and welcoming new colleagues, who are always supported to learn and develop as they begin an exciting new chapter within their career - after all, we've all been there! We are straight talkers and value open and fluid communication - it is our strong belief that everyone's thoughts and ideas count in our journey of continuous improvement. We work hard, but we also have fun and celebrate our successes. The Role As a Branch Manager at Teaching Personnel, you will play an essential role in the success of the company. You will lead a thriving team covering a specialist sector (primary/secondary/SEN) and build and grow your own business while managing a team of like-minded, driven individuals. Should you choose to accept it, your mission will be to: Delight your customers through strong relationship building and delivery of best quality teachers and support staff Lead, develop and motivate a passionate team of recruitment consultants Embed and manage effective practices and ways of working Drive long term campaigns and candidate-led tactics Ensure productivity and create a positive working atmosphere Maintain and protect welfare and wellbeing of team members Demonstrate agility and flexibility across office-based and remote working Who You Are A highly enthusiastic perpetual learner, you will flourish in our team if you: Are passionate about the difference education can make in the world, regardless of whether or not you have worked in the sector before Have experience of working in a recruitment role (minimum of one year) Managed successful teams before, within recruitment or other sectors (at least six months) Are an engaging communicator at all levels and you are known for walking your talk Love building teams and developing your people to achieve their full potential Have a proven flair for spotting talent and matching the right people with the right roles Have a project management mindset: you think logically through stages of activities, you plan, deliver and follow-up Are curious and inquisitive and thrive on listening to people and understanding their backgrounds, needs and aspirations Enjoy teamwork and are able to demonstrate autonomy and initiative What We Offer The opportunity to work alongside and be mentored by best-in-class sector professionals and senior leaders who love seeing you grow and flourish A career path that can take you to the very top with several opportunities to promote every year Access to excellent training and development and fantastic market leading technology to give you the data, insights and resources you need to succeed Performance related commission (from £16,500) Eligibility to join our management share scheme Generous holiday entitlement which increases with service Additional cash bonuses for performance Two awesome award nights a year (summer and Christmas) Holiday prize draws Discounted gym membership, discounts on purchases at a large selection of national retailers, free monthly cinema tickets Contributory stakeholder pension and life assurance If all this is making you wonder what it would be like to work with us, don't hesitate: send us your CV and we will be in touch shortly to talk through next steps. TPIND123
Dec 03, 2022
Full time
Branch Manager/Education Recruitment Manager Location: Bristol Contract: Full time permanent Salary: £34,000-£36,500 + Commision & Bonus (total OTE £53,000- £56,000 per annum) Are you passionate about education and the difference it can make in the world? Are you a confident and entrepreneurial recruiter or tuition coordinator looking for your next challenge in an innovative, sector leading recruitment agency? Does the thought of joining a vibrant team who make it their mission to help teachers and pupils thrive fill your heart with joy? Join Teaching Personnel. Make a difference every day, in the lives of pupils, teachers and schools. Part of the dynamically growing Supporting Education Group, Teaching Personnel is the UK's leading education recruitment agency, with hundreds of thousands of teachers who have chosen us since 1996 and over 5,000 schools who choose us every year. We have 80+ branches across England & Wales and are the first-choice agency for over 12,000 job seekers. We match talented educators with schools and whether it is finding the best teaching assistant to support literacy or a maths teacher to deliver curriculum continuity for a group of GCSE maths pupils, our teams go home at night knowing they have played a part in the education of thousands of pupils and in the careers of countless educators. We are on an exciting journey of growth and we are looking for a driven and talented Branch Manager to lead our Bristol Secondary branch. Who We Are: Bristol Secondary Sitting within the wider Teaching Personnel team, we are a nimble and energetic team of 2, based in Central Bristol. Our office is just off of Park Street and around us we have outside areas to relax as well as shops, restaurants and coffee shops. We love working together and welcoming new colleagues, who are always supported to learn and develop as they begin an exciting new chapter within their career - after all, we've all been there! We are straight talkers and value open and fluid communication - it is our strong belief that everyone's thoughts and ideas count in our journey of continuous improvement. We work hard, but we also have fun and celebrate our successes. The Role As a Branch Manager at Teaching Personnel, you will play an essential role in the success of the company. You will lead a thriving team covering a specialist sector (primary/secondary/SEN) and build and grow your own business while managing a team of like-minded, driven individuals. Should you choose to accept it, your mission will be to: Delight your customers through strong relationship building and delivery of best quality teachers and support staff Lead, develop and motivate a passionate team of recruitment consultants Embed and manage effective practices and ways of working Drive long term campaigns and candidate-led tactics Ensure productivity and create a positive working atmosphere Maintain and protect welfare and wellbeing of team members Demonstrate agility and flexibility across office-based and remote working Who You Are A highly enthusiastic perpetual learner, you will flourish in our team if you: Are passionate about the difference education can make in the world, regardless of whether or not you have worked in the sector before Have experience of working in a recruitment role (minimum of one year) Managed successful teams before, within recruitment or other sectors (at least six months) Are an engaging communicator at all levels and you are known for walking your talk Love building teams and developing your people to achieve their full potential Have a proven flair for spotting talent and matching the right people with the right roles Have a project management mindset: you think logically through stages of activities, you plan, deliver and follow-up Are curious and inquisitive and thrive on listening to people and understanding their backgrounds, needs and aspirations Enjoy teamwork and are able to demonstrate autonomy and initiative What We Offer The opportunity to work alongside and be mentored by best-in-class sector professionals and senior leaders who love seeing you grow and flourish A career path that can take you to the very top with several opportunities to promote every year Access to excellent training and development and fantastic market leading technology to give you the data, insights and resources you need to succeed Performance related commission (from £16,500) Eligibility to join our management share scheme Generous holiday entitlement which increases with service Additional cash bonuses for performance Two awesome award nights a year (summer and Christmas) Holiday prize draws Discounted gym membership, discounts on purchases at a large selection of national retailers, free monthly cinema tickets Contributory stakeholder pension and life assurance If all this is making you wonder what it would be like to work with us, don't hesitate: send us your CV and we will be in touch shortly to talk through next steps. TPIND123
An experienced PA / Personal Assistant & Office is needed to join our team at LM Technologies based in Canary Wharf, London. We empower organisations across the globe through creative and high-quality wireless solutions. We are a close-knit and welcoming team at an exciting point in our growth. We're now looking for the right person to take the next steps with us. This is an excellent opportunity to join our well-established company! About Us Established in 2004, we use world-leading technologies and standards to design, develop and manufacture hardware, firmware and software applications that drive innovation across a wide range of industries. Our modules and adaptors can be found in products as diverse as life-saving medical equipment, retail point-of-sale, agricultural machinery, home coffee makers and much more. About the Role The PA & Office Manager holds a dual role, providing hands-on support to the CEO through the proactive organisation of her calendar, emails and oversight of ongoing business projects. Coupled with this is the general management of the office and performing routine administrative and finance duties. The PA & Office Manager is required to always maintain strict confidentiality and sustain a high level of professionalism among staff and third parties. Key Responsibilities: Proactively organise the CEO's calendar and emails Answer and direct telephone calls Support CEO with oversight of ongoing business projects General office management duties Liaise with clients, colleagues, suppliers and other third parties Process, prepare and disseminate corporate documents Greet visitors and clients Involvement in routine administrative HR duties Arrange team social events Correctly code and input supplier invoices onto the accounting system Manage the CEO's expenses Generate supplier payment run schedules Maintain and reconcile customer and supplier ledgers Chase payments for outstanding customer invoices Manage petty cash float Occasional domestic and international travel may be required Required Skills: Exceptional organisational and diary management skills 5 yrs + PA experience High levels of flexibility and adaptability Flawless communication and presentation skills, both written and verbal Excellent telephone manner The ability to manage competing tasks and prioritise an ever-changing workload The ability to work under pressure whilst reaching deadlines and maintaining accuracy Problem-solving and decision-making skills The ability to work autonomously The ability to determine which emails, reports, telephone calls require immediate attention from the CEO and which do not Strong business and commercial acumen The ability to build relationships at all levels across the business and with external contacts Demonstrate some experience in Financial data-inputting Able to travel domestically or internationally, with short notice Must be prepared to work outside of normal office hours on occasions Benefits: Competitive base + bonus 23 days Annual Leave + Bank Holidays + 2 days family care Ongoing support and development Canary Wharf office location with an in-house gym Gourmet coffee, large tea selection, cold drinks and weekly office grocery shopping sprees, including your choice of snacks Sounds interesting? Click APPLY to send your CV for immediate consideration. Candidates with previous experience or job titles including; PA, Personal Assistant, EA, Executive Assistant, Office Manager, Office Assistant, Accounts Assistant, Accounts Administrator, Business Administrator may also be considered for this role.
Dec 01, 2022
Full time
An experienced PA / Personal Assistant & Office is needed to join our team at LM Technologies based in Canary Wharf, London. We empower organisations across the globe through creative and high-quality wireless solutions. We are a close-knit and welcoming team at an exciting point in our growth. We're now looking for the right person to take the next steps with us. This is an excellent opportunity to join our well-established company! About Us Established in 2004, we use world-leading technologies and standards to design, develop and manufacture hardware, firmware and software applications that drive innovation across a wide range of industries. Our modules and adaptors can be found in products as diverse as life-saving medical equipment, retail point-of-sale, agricultural machinery, home coffee makers and much more. About the Role The PA & Office Manager holds a dual role, providing hands-on support to the CEO through the proactive organisation of her calendar, emails and oversight of ongoing business projects. Coupled with this is the general management of the office and performing routine administrative and finance duties. The PA & Office Manager is required to always maintain strict confidentiality and sustain a high level of professionalism among staff and third parties. Key Responsibilities: Proactively organise the CEO's calendar and emails Answer and direct telephone calls Support CEO with oversight of ongoing business projects General office management duties Liaise with clients, colleagues, suppliers and other third parties Process, prepare and disseminate corporate documents Greet visitors and clients Involvement in routine administrative HR duties Arrange team social events Correctly code and input supplier invoices onto the accounting system Manage the CEO's expenses Generate supplier payment run schedules Maintain and reconcile customer and supplier ledgers Chase payments for outstanding customer invoices Manage petty cash float Occasional domestic and international travel may be required Required Skills: Exceptional organisational and diary management skills 5 yrs + PA experience High levels of flexibility and adaptability Flawless communication and presentation skills, both written and verbal Excellent telephone manner The ability to manage competing tasks and prioritise an ever-changing workload The ability to work under pressure whilst reaching deadlines and maintaining accuracy Problem-solving and decision-making skills The ability to work autonomously The ability to determine which emails, reports, telephone calls require immediate attention from the CEO and which do not Strong business and commercial acumen The ability to build relationships at all levels across the business and with external contacts Demonstrate some experience in Financial data-inputting Able to travel domestically or internationally, with short notice Must be prepared to work outside of normal office hours on occasions Benefits: Competitive base + bonus 23 days Annual Leave + Bank Holidays + 2 days family care Ongoing support and development Canary Wharf office location with an in-house gym Gourmet coffee, large tea selection, cold drinks and weekly office grocery shopping sprees, including your choice of snacks Sounds interesting? Click APPLY to send your CV for immediate consideration. Candidates with previous experience or job titles including; PA, Personal Assistant, EA, Executive Assistant, Office Manager, Office Assistant, Accounts Assistant, Accounts Administrator, Business Administrator may also be considered for this role.
Assistant Manager Costa - Stafford South Services Kirk, our Site Director at Stafford South Motorway Service area on the M6 near Stafford / Stone is looking to recruit Assistant Manager for his Costa units. The best part of being part of the team on a Motorway Service area are the opportunities to grow and develop click apply for full job details
Nov 29, 2022
Full time
Assistant Manager Costa - Stafford South Services Kirk, our Site Director at Stafford South Motorway Service area on the M6 near Stafford / Stone is looking to recruit Assistant Manager for his Costa units. The best part of being part of the team on a Motorway Service area are the opportunities to grow and develop click apply for full job details
Assistant Manager Costa - Northampton Services Kersh, our Site Director at Northampton Motorway Service area on the M1 junction 15A near Northampton is looking to recruit Assistant Manager for his Costa units. The best part of being part of the team on a Motorway Service area are the opportunities to grow and develop click apply for full job details
Nov 29, 2022
Full time
Assistant Manager Costa - Northampton Services Kersh, our Site Director at Northampton Motorway Service area on the M1 junction 15A near Northampton is looking to recruit Assistant Manager for his Costa units. The best part of being part of the team on a Motorway Service area are the opportunities to grow and develop click apply for full job details
So what's the role all about? As an Income Assistant you will be first point of contact to our tenants mainly via phone and email, providing support with rent queries and arrears advice, recognising the need for support, and arranging relevant referrals to our support teams. You will also support the Income department with contact to tenants to reduce arrears position by collecting payment and or arranging payment plans in line with Income policies. Housing experience is not essential, but you will need to be passionate about customer service with good communication and negotiation skills. This is a hybrid office/home based role, you would be required to come into the office around 2/3 days per week with the rest being from home. We're happy to consider flexible working options for all our roles, and we'll always do our best to keep your work and life in balance. Some of the key tasks and responsibilities include: Having a good understanding of the status of all rent accounts in the management area and liaise with the Income officers to reduce debt Supporting the Income Hub achieves agreed performance standards Make outbound calls to tenants to reduce rent arrears Work closely with the Income Officers with the management of the Universal Credit Portal Be responsible for monitoring and collection of all sundry debt accounts Assisting customers with rent and service charge enquiries To be successful in this role, we'd be looking for the following... Passionate about customer service Experience of accurate record keeping and data input Ability to communicate clearly, verbal and written Organised with effective time management skills Please refer to the attached job description to find out more... What's in it for you? We recognise that people are at the heart of our business and that success is dependant on enthusiastic and committed colleagues. We make sure they feel supported and encourage a culture of opportunity and learning to enable colleagues to fulfil their potential and make a real difference to people's lives every day. In return, we reward our staff for their dedication by offering competitive salaries and an excellent discretionary range of employee benefits some of which include: 26 days annual leave entitlement per annum plus bank holidays (pro rated for part time roles). With the possibility for colleagues to buy or sell a maximum of 35 hours in annual leave year subject to certain conditions Flexible schedule & hybrid working, subject to business need and agreement with your manager. Admittedly some of our roles do require more structured working patterns than others Performance related pay- We want to recognise exceptional performance and you can earn up to 10% on top of your base salary for achieving corporate and individual targets, and completion of all essential compliance tasks. We hold an annual awards event which celebrates colleagues' success and achievements. In addition, we operate an annual bonus payment scheme based on monthly votes made by colleagues Access to the Simply Health Cash plan scheme for discounted optical, dental and health care bills Perkbox Rewards - Big discounts on high Street shops, cinemas, airport parking and hotels, savings with Apple, free coffee at Caffe Nero each month, download a free film each month and more! Health and Wellbeing initiatives such as fitness classes, walking clubs, meditation sessions and more Travel to work perks such as Bike2Work Scheme, allowing you to purchase a bike under salary sacrifice & 0% Season ticket loans for bus and train tickets Upon successful to completion of your probationary period, we offer our colleagues an interest free loan of up to £5,000 to assist with general living costs & much more! Check out our handy benefits flyer to see what else we can offer you! Do you care about the same things we do? We have three values we work by. When we meet, we'll need you to show us how they are important to you too. We always do the right thing: We offer the best quality service that we can. We're there when you need us: We listen and take action ensuring we deliver on our promises. We never give up: We are courageous in our pursuit of growth to provide more quality affordable homes. Our EDI Policy: At PA Housing, communities are at the heart of everything we do. We know how important it is to be representative of our customers and the communities we serve, and we have always committed to creating an inclusive approach to our recruitment process to ensure that we are hiring from a diverse talent pool of people. We're an Equal Opportunity employer and encourage applications from any individual who has the relevant skills and experience for the role, inclusive of any protected characteristics such as gender identity, ethnic origin, religion or belief, disability status, sexual orientation and age. At PA Housing, we pride ourselves in being a disability confident employer and support our applicants with any additional adjustments they may require during their application process. We take a flexible approach to working, and support part-time hours, job shares, where possible and provide a salary sacrifice option for childcare vouchers. As part of our Equality, Diversity and Inclusion strategy, actively hiring women into this role is one our objectives to increase and promote diversity at PA Housing. If you have the relevant skills and experience for the role, please apply on our recruitment portal via our company website. Equality, diversity and inclusion PA Housing So who are we? PA Housing is an award winning provider of affordable, quality homes, but our business is about more than property - it's about people. We aim to put our residents at the centre of everything we do and offer first class services to all. Our business is built around decades of experience in the social housing sector across the Midlands, London, Home Counties and the South East. We hold a stock of more than 24,000 homes and employ 600 plus staff to provide a high standard of service to our householders. Our success and our plans for the future would not be possible without our dedicated team of staff members. Every one of our employees help to make a difference to the lives of our residents and other local people, and we look after our team members well. As a Disability Confident and Equal Opportunities Employer, PA Housing welcomes applications from all suitably qualified candidates including those from black and minority ethnic (BME) groups and disabled candidates. AGENCIES: We know where you are if we need your support so please do not contact us. To apply for this role please click on the apply button or for any enquiries please email
Sep 22, 2022
Full time
So what's the role all about? As an Income Assistant you will be first point of contact to our tenants mainly via phone and email, providing support with rent queries and arrears advice, recognising the need for support, and arranging relevant referrals to our support teams. You will also support the Income department with contact to tenants to reduce arrears position by collecting payment and or arranging payment plans in line with Income policies. Housing experience is not essential, but you will need to be passionate about customer service with good communication and negotiation skills. This is a hybrid office/home based role, you would be required to come into the office around 2/3 days per week with the rest being from home. We're happy to consider flexible working options for all our roles, and we'll always do our best to keep your work and life in balance. Some of the key tasks and responsibilities include: Having a good understanding of the status of all rent accounts in the management area and liaise with the Income officers to reduce debt Supporting the Income Hub achieves agreed performance standards Make outbound calls to tenants to reduce rent arrears Work closely with the Income Officers with the management of the Universal Credit Portal Be responsible for monitoring and collection of all sundry debt accounts Assisting customers with rent and service charge enquiries To be successful in this role, we'd be looking for the following... Passionate about customer service Experience of accurate record keeping and data input Ability to communicate clearly, verbal and written Organised with effective time management skills Please refer to the attached job description to find out more... What's in it for you? We recognise that people are at the heart of our business and that success is dependant on enthusiastic and committed colleagues. We make sure they feel supported and encourage a culture of opportunity and learning to enable colleagues to fulfil their potential and make a real difference to people's lives every day. In return, we reward our staff for their dedication by offering competitive salaries and an excellent discretionary range of employee benefits some of which include: 26 days annual leave entitlement per annum plus bank holidays (pro rated for part time roles). With the possibility for colleagues to buy or sell a maximum of 35 hours in annual leave year subject to certain conditions Flexible schedule & hybrid working, subject to business need and agreement with your manager. Admittedly some of our roles do require more structured working patterns than others Performance related pay- We want to recognise exceptional performance and you can earn up to 10% on top of your base salary for achieving corporate and individual targets, and completion of all essential compliance tasks. We hold an annual awards event which celebrates colleagues' success and achievements. In addition, we operate an annual bonus payment scheme based on monthly votes made by colleagues Access to the Simply Health Cash plan scheme for discounted optical, dental and health care bills Perkbox Rewards - Big discounts on high Street shops, cinemas, airport parking and hotels, savings with Apple, free coffee at Caffe Nero each month, download a free film each month and more! Health and Wellbeing initiatives such as fitness classes, walking clubs, meditation sessions and more Travel to work perks such as Bike2Work Scheme, allowing you to purchase a bike under salary sacrifice & 0% Season ticket loans for bus and train tickets Upon successful to completion of your probationary period, we offer our colleagues an interest free loan of up to £5,000 to assist with general living costs & much more! Check out our handy benefits flyer to see what else we can offer you! Do you care about the same things we do? We have three values we work by. When we meet, we'll need you to show us how they are important to you too. We always do the right thing: We offer the best quality service that we can. We're there when you need us: We listen and take action ensuring we deliver on our promises. We never give up: We are courageous in our pursuit of growth to provide more quality affordable homes. Our EDI Policy: At PA Housing, communities are at the heart of everything we do. We know how important it is to be representative of our customers and the communities we serve, and we have always committed to creating an inclusive approach to our recruitment process to ensure that we are hiring from a diverse talent pool of people. We're an Equal Opportunity employer and encourage applications from any individual who has the relevant skills and experience for the role, inclusive of any protected characteristics such as gender identity, ethnic origin, religion or belief, disability status, sexual orientation and age. At PA Housing, we pride ourselves in being a disability confident employer and support our applicants with any additional adjustments they may require during their application process. We take a flexible approach to working, and support part-time hours, job shares, where possible and provide a salary sacrifice option for childcare vouchers. As part of our Equality, Diversity and Inclusion strategy, actively hiring women into this role is one our objectives to increase and promote diversity at PA Housing. If you have the relevant skills and experience for the role, please apply on our recruitment portal via our company website. Equality, diversity and inclusion PA Housing So who are we? PA Housing is an award winning provider of affordable, quality homes, but our business is about more than property - it's about people. We aim to put our residents at the centre of everything we do and offer first class services to all. Our business is built around decades of experience in the social housing sector across the Midlands, London, Home Counties and the South East. We hold a stock of more than 24,000 homes and employ 600 plus staff to provide a high standard of service to our householders. Our success and our plans for the future would not be possible without our dedicated team of staff members. Every one of our employees help to make a difference to the lives of our residents and other local people, and we look after our team members well. As a Disability Confident and Equal Opportunities Employer, PA Housing welcomes applications from all suitably qualified candidates including those from black and minority ethnic (BME) groups and disabled candidates. AGENCIES: We know where you are if we need your support so please do not contact us. To apply for this role please click on the apply button or for any enquiries please email
BATH COSY CLUB IS A BEAUTIFUL BAR AND RESTAURANT. WE'RE LOCATED IN THE HEART OF BATH'S NEW SOUTHGATE SHOPPING CENTRE. Don't be fooled by our bijou entrance (opposite the main entrance to Debenhams). You can use the lift or stairs to access an absolutely stunning first-floor bar restaurant. Complete with a Coliseum-esque balcony and outdoor terrace seating overlooking Southgate Place. The open-plan first-floor space is split into separate bar restaurant & dining areas & has an overall capacity for 300 guests. The bar area comprises of an Art Deco-inspired snug & a roomy bar area, which is dominated by an impressive gin-palace-style bar. The look is completed with leather club chairs, sink-into sofas, Art Deco coffee tables and velvet pouffes. Not to mention our beautiful chandeliers and a pair of feature Art Deco uplighters (from the set of Jeeves & Wooster). The dining area has seating for up 110 guests & a further 66 guests on the balcony. The interior is an eclectic mix of reclaimed tables, old leather dining chairs, reclaimed railway waiting room benches, old lab stools, Victorian lampshades & Eastern European factory lights. On the raised area, complete with a couple of feature antler chandeliers, the walls are adorned (literally covered) with old oil paintings & prints. The simply stunning balcony is easily one of Bath's most impressive al fresco dining spots, where you can people-watch to your heart's content. She might be in a new-build but we think she's an absolute bloomin' stunner! We're looking to recruit a bright, bubbly & energetic Restuarant Manager, who is looking for a big challenge with a company who are at the top of their game. This is an extremely exciting role to join the most successful restaurant group in the UK. We are set for great expansion over the next few years, so don't miss the boat old chap. The Cosy Clubs are all day eating & drinking venues and we need a Restaurant Manager who will support the team, we are open from 9am in the morning for brunch & coffee, right through to dinner & cocktails in the evening and serving an array of mouth-watering food and quality libations in a slightly gentrified and quirky environment. What you get working for us... Competitive salary and package including a highly achievable bonus scheme. Fantastic opportunity for advancement and progression for the right candidate. Annual Loyalty shares award (with length of service) Access to wages as you earn with WageStream Enhanced maternity/paternity benefit (with length of service) Company incentives including trips abroad. Tasty free staff meal on duty Spiffing Staff discount of up to 50% off; not to be sniffed at! The best staff party in Hospitality! Loungefest - See our movie on our careers page. What we are looking for in our Restaurant Managers... You should be able to lead from the front, have a wicked eye for detail regarding service & standards, and be a highly organised and effective man manager, being able to delegate effectively up and down the ladder in order to manage this monster site effectively, Experience of working within a branded/premium restaurant environment and be comfortable in dealing with 400+ covers a day would be ideal. Waiting and running a busy, successful restaurant from turning tables & dealing with large parties, you should be the best waiter on the team, This position would ideally suit an existing Assistant Manager or Restaurant Manager of a high volume restaurant site, looking for a company that will develop you personally as well as learning how to run the bar aspect of a busy premium venue too! Does this look a bit of you... apply today
Dec 07, 2021
Full time
BATH COSY CLUB IS A BEAUTIFUL BAR AND RESTAURANT. WE'RE LOCATED IN THE HEART OF BATH'S NEW SOUTHGATE SHOPPING CENTRE. Don't be fooled by our bijou entrance (opposite the main entrance to Debenhams). You can use the lift or stairs to access an absolutely stunning first-floor bar restaurant. Complete with a Coliseum-esque balcony and outdoor terrace seating overlooking Southgate Place. The open-plan first-floor space is split into separate bar restaurant & dining areas & has an overall capacity for 300 guests. The bar area comprises of an Art Deco-inspired snug & a roomy bar area, which is dominated by an impressive gin-palace-style bar. The look is completed with leather club chairs, sink-into sofas, Art Deco coffee tables and velvet pouffes. Not to mention our beautiful chandeliers and a pair of feature Art Deco uplighters (from the set of Jeeves & Wooster). The dining area has seating for up 110 guests & a further 66 guests on the balcony. The interior is an eclectic mix of reclaimed tables, old leather dining chairs, reclaimed railway waiting room benches, old lab stools, Victorian lampshades & Eastern European factory lights. On the raised area, complete with a couple of feature antler chandeliers, the walls are adorned (literally covered) with old oil paintings & prints. The simply stunning balcony is easily one of Bath's most impressive al fresco dining spots, where you can people-watch to your heart's content. She might be in a new-build but we think she's an absolute bloomin' stunner! We're looking to recruit a bright, bubbly & energetic Restuarant Manager, who is looking for a big challenge with a company who are at the top of their game. This is an extremely exciting role to join the most successful restaurant group in the UK. We are set for great expansion over the next few years, so don't miss the boat old chap. The Cosy Clubs are all day eating & drinking venues and we need a Restaurant Manager who will support the team, we are open from 9am in the morning for brunch & coffee, right through to dinner & cocktails in the evening and serving an array of mouth-watering food and quality libations in a slightly gentrified and quirky environment. What you get working for us... Competitive salary and package including a highly achievable bonus scheme. Fantastic opportunity for advancement and progression for the right candidate. Annual Loyalty shares award (with length of service) Access to wages as you earn with WageStream Enhanced maternity/paternity benefit (with length of service) Company incentives including trips abroad. Tasty free staff meal on duty Spiffing Staff discount of up to 50% off; not to be sniffed at! The best staff party in Hospitality! Loungefest - See our movie on our careers page. What we are looking for in our Restaurant Managers... You should be able to lead from the front, have a wicked eye for detail regarding service & standards, and be a highly organised and effective man manager, being able to delegate effectively up and down the ladder in order to manage this monster site effectively, Experience of working within a branded/premium restaurant environment and be comfortable in dealing with 400+ covers a day would be ideal. Waiting and running a busy, successful restaurant from turning tables & dealing with large parties, you should be the best waiter on the team, This position would ideally suit an existing Assistant Manager or Restaurant Manager of a high volume restaurant site, looking for a company that will develop you personally as well as learning how to run the bar aspect of a busy premium venue too! Does this look a bit of you... apply today
Food service Team Member Monday to Friday 9.30am - 2.30pm If you're looking for a career that offers flexibility, excitement, and progression, then contract catering could be for you! At BaxterStorey our career opportunities span industries from retail fashion to motorsport within roles across marketing, people development, sustainability, supply chain and more. Working late nights or weekends are rare, giving you that important work/life balance - that's right you can work in hospitality and not work weekends or Bank holidays! We invest heavily in training and development to give our people the confidence and industry knowledge to push the boundaries of hospitality excellence. There is endless opportunity to climb the career ladder (at any age or stage of your career!) and we offer over 500 courses across our business, from NVQ qualifications to our award-winning Chef Academy. We are re-opening our services at one of our client locations in Peterborough, this is great opportunity to assist in the re-building of our catering operations and be worm and welcoming to returning client teams What will you be doing as a food service team member: Operate and run the barista coffee outlet Serve hot and cold food items Complete daily replenishment of pre-packed fresh food and retail items. Keep the kitchen and restaurant areas in a clean and tidy state at all times. Provide a friendly, efficient and hygienic service to all customers. Ensure that customers are given a prompt and efficient service Experience in a similar role is preferred. If you don't have any experience just an appetite for excellent customer service, an appreciation for good food and the rest we can teach you. Alongside working with the best teams, we also offer great benefits alongside your career as a Service Team Member, which include: Bespoke training and development Opportunities for progression across the UK, Ireland and Europe, most of our managers have been internally progressed and developed. 28 days holiday, increasing with length of service Apprenticeship (development journey) Opportunities Discounts available on the high street shops, holidays, gyms and cinemas Recognition Scheme Wellbeing assistance Food provided while on shift Flexible working arrangements Pension We are committed to creating an inclusive working environment. To be who you are without judgement, no matter who you are or where you're from. Where individuality is a strength, and you can be proud to be you. Join BaxterStorey today and we'll open doors to an amazing career with us. Ready to be part of the family? APPLY NOW!
Dec 06, 2021
Full time
Food service Team Member Monday to Friday 9.30am - 2.30pm If you're looking for a career that offers flexibility, excitement, and progression, then contract catering could be for you! At BaxterStorey our career opportunities span industries from retail fashion to motorsport within roles across marketing, people development, sustainability, supply chain and more. Working late nights or weekends are rare, giving you that important work/life balance - that's right you can work in hospitality and not work weekends or Bank holidays! We invest heavily in training and development to give our people the confidence and industry knowledge to push the boundaries of hospitality excellence. There is endless opportunity to climb the career ladder (at any age or stage of your career!) and we offer over 500 courses across our business, from NVQ qualifications to our award-winning Chef Academy. We are re-opening our services at one of our client locations in Peterborough, this is great opportunity to assist in the re-building of our catering operations and be worm and welcoming to returning client teams What will you be doing as a food service team member: Operate and run the barista coffee outlet Serve hot and cold food items Complete daily replenishment of pre-packed fresh food and retail items. Keep the kitchen and restaurant areas in a clean and tidy state at all times. Provide a friendly, efficient and hygienic service to all customers. Ensure that customers are given a prompt and efficient service Experience in a similar role is preferred. If you don't have any experience just an appetite for excellent customer service, an appreciation for good food and the rest we can teach you. Alongside working with the best teams, we also offer great benefits alongside your career as a Service Team Member, which include: Bespoke training and development Opportunities for progression across the UK, Ireland and Europe, most of our managers have been internally progressed and developed. 28 days holiday, increasing with length of service Apprenticeship (development journey) Opportunities Discounts available on the high street shops, holidays, gyms and cinemas Recognition Scheme Wellbeing assistance Food provided while on shift Flexible working arrangements Pension We are committed to creating an inclusive working environment. To be who you are without judgement, no matter who you are or where you're from. Where individuality is a strength, and you can be proud to be you. Join BaxterStorey today and we'll open doors to an amazing career with us. Ready to be part of the family? APPLY NOW!