Our team is the best in the industry - is it time for you to join us? The Role: Our nationwide Trenching and Shoring division hire a range of equipment across the construction, utilities and infrastructure industries which will help put trench boxes in place such as chain slings, manhole lifter, ladders, lifting pins, manhole chain clamps and counterbalanced davit systems click apply for full job details
May 18, 2024
Full time
Our team is the best in the industry - is it time for you to join us? The Role: Our nationwide Trenching and Shoring division hire a range of equipment across the construction, utilities and infrastructure industries which will help put trench boxes in place such as chain slings, manhole lifter, ladders, lifting pins, manhole chain clamps and counterbalanced davit systems click apply for full job details
We are looking for a result-driven retail Sales Coordinator to liase directly with builders merchants to be responsible for all sales and logistics. Responsibilities Ensure high levels of customer satisfaction through excellent sales service Assess customers needs and provide assistance and information on product features Follow and achieve departments sales goals on a monthly, quarterly and yearly ba click apply for full job details
May 18, 2024
Full time
We are looking for a result-driven retail Sales Coordinator to liase directly with builders merchants to be responsible for all sales and logistics. Responsibilities Ensure high levels of customer satisfaction through excellent sales service Assess customers needs and provide assistance and information on product features Follow and achieve departments sales goals on a monthly, quarterly and yearly ba click apply for full job details
Sales Coordinator Barnsley £25k 25 Days Holiday + Stats Do you enjoy working as part of a team and enjoy a varied job that involves speaking to customers, and creating quotes/orders? Do you have great attention to detail and enjoy a process? My client, a successful company based in Barnsley is seeking a great Sales Coordinator to join their team click apply for full job details
May 18, 2024
Full time
Sales Coordinator Barnsley £25k 25 Days Holiday + Stats Do you enjoy working as part of a team and enjoy a varied job that involves speaking to customers, and creating quotes/orders? Do you have great attention to detail and enjoy a process? My client, a successful company based in Barnsley is seeking a great Sales Coordinator to join their team click apply for full job details
Our Derby based client are looking for a Sales Coordinator to join their friendly team. You will support the department with administrative, customer service and business development work. Full training will be given so experience is not required, they are looking for someone who is eager to learn and develop and someone who is good at building relationships. Monday to Friday. £24,000.00 Sales Coordinator The Role: Support with the implementation of business development projects, including bid submissions, reports, and case studies. Support the team on formal bid opportunities. Support with the tracking and reporting of bid activity. Support external client meetings including drafting supporting documents, preparing client research and collating data. Help produce sales reports. Supporting the delivery and promotion of webinars and face-to-face events. Ensure the CRM system is up to date and running regular reports. Use social media and online networking to identify leads for enquiries, content, and events. Sales Coordinator The Candidate: Minimum 1 years experience in an admin or customer service role Willingness to develop and learn alongside the company. Ability to manage tasks, workflow, and pre-plan activities. Ability to work as part of a wider team, liaising with different departments to obtain information. Excellent communication skills both written and verbal, and the ability to speak confidently when communicating with external contacts and clients. High degree of numeracy, literacy, and attention to detail. Strong research skills and the ability to conduct comprehensive research. High attention to detail and accuracy at all times Good understanding and ability to operate Microsoft office software (Word/Excel/Outlook) Good punctuality, pro-active approach, and good presentation skills
May 18, 2024
Full time
Our Derby based client are looking for a Sales Coordinator to join their friendly team. You will support the department with administrative, customer service and business development work. Full training will be given so experience is not required, they are looking for someone who is eager to learn and develop and someone who is good at building relationships. Monday to Friday. £24,000.00 Sales Coordinator The Role: Support with the implementation of business development projects, including bid submissions, reports, and case studies. Support the team on formal bid opportunities. Support with the tracking and reporting of bid activity. Support external client meetings including drafting supporting documents, preparing client research and collating data. Help produce sales reports. Supporting the delivery and promotion of webinars and face-to-face events. Ensure the CRM system is up to date and running regular reports. Use social media and online networking to identify leads for enquiries, content, and events. Sales Coordinator The Candidate: Minimum 1 years experience in an admin or customer service role Willingness to develop and learn alongside the company. Ability to manage tasks, workflow, and pre-plan activities. Ability to work as part of a wider team, liaising with different departments to obtain information. Excellent communication skills both written and verbal, and the ability to speak confidently when communicating with external contacts and clients. High degree of numeracy, literacy, and attention to detail. Strong research skills and the ability to conduct comprehensive research. High attention to detail and accuracy at all times Good understanding and ability to operate Microsoft office software (Word/Excel/Outlook) Good punctuality, pro-active approach, and good presentation skills
Sales Coordinator Dartford 26,000 Monday to Friday Full time Permanent role Office Based Our client, an electrical distribution company is currently seeking Sales Coordinator to join their growing team. The successful candidate will play a crucial role in processing orders, providing excellent customer service, and supporting the sales team. Key Responsibilities: Process customer orders accurately and efficiently, ensuring timely delivery and customer satisfaction. Communicate with customers via phone, email, and other channels to address inquiries, resolve issues, and provide product information. Collaborate with the sales team to ensure seamless order processing and fulfilment. Maintain accurate records of orders, customer interactions, and other relevant information in our database. Monitor inventory levels and coordinate with relevant departments to ensure product availability. Assist with generating sales quotes, invoices, and other sales-related documents as needed. Provide administrative support to the sales team, such as preparing reports and coordinating meetings. Qualifications: Strong attention to detail and accuracy, with excellent organisational skills. Excellent communication skills, both verbal and written. Proficiency in Microsoft Office. Ability to work effectively in a fast-paced environment and prioritise tasks efficiently. Positive attitude, team player mentality, and willingness to learn and adapt. Please APPLY NOW, for Immediate consideration! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
May 18, 2024
Full time
Sales Coordinator Dartford 26,000 Monday to Friday Full time Permanent role Office Based Our client, an electrical distribution company is currently seeking Sales Coordinator to join their growing team. The successful candidate will play a crucial role in processing orders, providing excellent customer service, and supporting the sales team. Key Responsibilities: Process customer orders accurately and efficiently, ensuring timely delivery and customer satisfaction. Communicate with customers via phone, email, and other channels to address inquiries, resolve issues, and provide product information. Collaborate with the sales team to ensure seamless order processing and fulfilment. Maintain accurate records of orders, customer interactions, and other relevant information in our database. Monitor inventory levels and coordinate with relevant departments to ensure product availability. Assist with generating sales quotes, invoices, and other sales-related documents as needed. Provide administrative support to the sales team, such as preparing reports and coordinating meetings. Qualifications: Strong attention to detail and accuracy, with excellent organisational skills. Excellent communication skills, both verbal and written. Proficiency in Microsoft Office. Ability to work effectively in a fast-paced environment and prioritise tasks efficiently. Positive attitude, team player mentality, and willingness to learn and adapt. Please APPLY NOW, for Immediate consideration! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
We're seeking a Sales Coordinator to support the Sales team within the FMCG industry, based in London. The successful candidate will thrive in a fast-paced environment, providing essential support and coordination to a busy sales team. Client Details Our client is a leading player in the FMCG industry, boasting a global reach. With a team of over a thousand dedicated employees, they are renowned for delivering high-quality consumer products across various markets. Their London base serves as a strategic hub for their European operations. Description Support the entire sales team in daily administrative tasks Coordinate sales team by managing schedules, filing important documents and communicating relevant information Respond to complaints from customers and provide after-sales support when requested Store and sort financial and non-financial data in electronic form Coordinate the sales team's activities to boost performance Assist in the preparation and organising of promotional material or events Ensure the adequacy of sales-related equipment or material Monitor the team's progress, identify shortcomings and propose improvements Profile A successful Sales Coordinator should have: Minimum 1 year experience in a Sales development role or account role Proven experience in sales Experience in the cosmetics, hospitality or B2B sales Excellent knowledge of MS Office Preferred working knowledge of Salesforce Excellent verbal and written communication skills Job Offer An annual salary range of £28,000 - £30,000, plus benefits and perks Daily stocked "BRAVO BAR" snacks and drinks Twenty free personal care products per year Birthday Leave A dynamic work environment in the heart of London We look forward to welcoming a new Sales Coordinator to our team. Don't miss this unique opportunity to build your career in the FMCG industry.
May 18, 2024
Full time
We're seeking a Sales Coordinator to support the Sales team within the FMCG industry, based in London. The successful candidate will thrive in a fast-paced environment, providing essential support and coordination to a busy sales team. Client Details Our client is a leading player in the FMCG industry, boasting a global reach. With a team of over a thousand dedicated employees, they are renowned for delivering high-quality consumer products across various markets. Their London base serves as a strategic hub for their European operations. Description Support the entire sales team in daily administrative tasks Coordinate sales team by managing schedules, filing important documents and communicating relevant information Respond to complaints from customers and provide after-sales support when requested Store and sort financial and non-financial data in electronic form Coordinate the sales team's activities to boost performance Assist in the preparation and organising of promotional material or events Ensure the adequacy of sales-related equipment or material Monitor the team's progress, identify shortcomings and propose improvements Profile A successful Sales Coordinator should have: Minimum 1 year experience in a Sales development role or account role Proven experience in sales Experience in the cosmetics, hospitality or B2B sales Excellent knowledge of MS Office Preferred working knowledge of Salesforce Excellent verbal and written communication skills Job Offer An annual salary range of £28,000 - £30,000, plus benefits and perks Daily stocked "BRAVO BAR" snacks and drinks Twenty free personal care products per year Birthday Leave A dynamic work environment in the heart of London We look forward to welcoming a new Sales Coordinator to our team. Don't miss this unique opportunity to build your career in the FMCG industry.
Estate Agent Sales Progressor Are you an Estate Agent who loves sales progression and do you want to work Monday to Friday from 9.00am to 5.00pm or are you an existing Sales Progressor? What can only be described an an impressive basic salary of between £32,000 and £35,000 with currently 75 running sales. This truly is a fantastic opportunity to work Monday to Friday for an established and renowned independent Estate Agency who are now looking for an Estate Agent Sales Progressor / Sales Coordinator who will take full responsibility for the running sales from point of sale to satisfactory completion. Estate Agent Sales Progressor Job Specification: Working alongside the Sales Negotiators you will be Sales Progressing all agreed sales through to a satisfactory exchange of contracts and subsequent completion. This role heavily involves telephone liaison and administration, as you will be dealing with Solicitors, Surveyors, Mortgage Lenders, Estate Agents, Home Buyers and Vendors. Chasing the progression from each party, making sure the correct documentation and contracts are in place. Estate Agent Sales Progressor Successful candidates will have experience working within an Estate Agents. Estate Agent Sales Progressor Person specification: Tenacious, Target Driven, Patient, Motivated, Hard Working, Good Listener, Determined, Calm, Unflappable! Estate Agent Sales Progressor Remuneration: Basic salary £32,000 and £35,000. Monday to Friday from 9:00am to 5:00pm. Kings Permanent Recruitment for Estate Agents hits 17 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialities of recruitment within the residential property sector to include Residential Sales, Residential Lettings, Property Management, Block Management, Inventory Clerks, RICS Chartered Surveyors, Land and New Homes, CeMAP qualified Estate Agency Financial Services Consultants / Mortgage Advisors, Protection Advisors, Secretarial / Administration. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn.
May 18, 2024
Full time
Estate Agent Sales Progressor Are you an Estate Agent who loves sales progression and do you want to work Monday to Friday from 9.00am to 5.00pm or are you an existing Sales Progressor? What can only be described an an impressive basic salary of between £32,000 and £35,000 with currently 75 running sales. This truly is a fantastic opportunity to work Monday to Friday for an established and renowned independent Estate Agency who are now looking for an Estate Agent Sales Progressor / Sales Coordinator who will take full responsibility for the running sales from point of sale to satisfactory completion. Estate Agent Sales Progressor Job Specification: Working alongside the Sales Negotiators you will be Sales Progressing all agreed sales through to a satisfactory exchange of contracts and subsequent completion. This role heavily involves telephone liaison and administration, as you will be dealing with Solicitors, Surveyors, Mortgage Lenders, Estate Agents, Home Buyers and Vendors. Chasing the progression from each party, making sure the correct documentation and contracts are in place. Estate Agent Sales Progressor Successful candidates will have experience working within an Estate Agents. Estate Agent Sales Progressor Person specification: Tenacious, Target Driven, Patient, Motivated, Hard Working, Good Listener, Determined, Calm, Unflappable! Estate Agent Sales Progressor Remuneration: Basic salary £32,000 and £35,000. Monday to Friday from 9:00am to 5:00pm. Kings Permanent Recruitment for Estate Agents hits 17 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialities of recruitment within the residential property sector to include Residential Sales, Residential Lettings, Property Management, Block Management, Inventory Clerks, RICS Chartered Surveyors, Land and New Homes, CeMAP qualified Estate Agency Financial Services Consultants / Mortgage Advisors, Protection Advisors, Secretarial / Administration. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn.
Kings Permanent Recruitment Ltd
Canvey Island, Essex
Estate Agent Sales Progressor Are you an Estate Agent who loves sales progression and do you want to work Monday to Friday from 9.00am to 6.00pm or are you an existing Sales Progressor? What can only be described an an impressive £30,000 basic salary + 1% office commission paid monthly on bankings with on target earnings of £36,000 to £40,000. This truly is a fantastic opportunity to work Monday to Friday for an established and renowned independent Estate Agency who are now looking for an Estate Agent Sales Progressor / Sales Coordinator who will take full responsibility for the running sales from point of sale to satisfactory completion. Estate Agent Sales Progressor Job Specification: Working alongside the Sales Negotiators you will be Sales Progressing all agreed sales through to a satisfactory exchange of contracts and subsequent completion. This role heavily involves telephone liaison and administration, as you will be dealing with Solicitors, Surveyors, Mortgage Lenders, Estate Agents, Home Buyers and Vendors. Chasing the progression from each party, making sure the correct documentation and contracts are in place. Estate Agent Sales Progressor Successful candidates will have experience working within an Estate Agents. Estate Agent Sales Progressor Person specification: Tenacious, Target Driven, Patient, Motivated, Hard Working, Good Listener, Determined, Calm, Unflappable! Estate Agent Sales Progressor Remuneration: £30,000 basic salary + 1% office commission paid monthly on bankings with on target earnings of £36,000 to £40,000. Monday to Friday from 9:00am to 6:00pm. Kings Permanent Recruitment for Estate Agents hits 17 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialities of recruitment within the residential property sector to include Residential Sales, Residential Lettings, Property Management, Block Management, Inventory Clerks, RICS Chartered Surveyors, Land and New Homes, CeMAP qualified Estate Agency Financial Services Consultants / Mortgage Advisors, Protection Advisors, Secretarial / Administration. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn.
May 18, 2024
Full time
Estate Agent Sales Progressor Are you an Estate Agent who loves sales progression and do you want to work Monday to Friday from 9.00am to 6.00pm or are you an existing Sales Progressor? What can only be described an an impressive £30,000 basic salary + 1% office commission paid monthly on bankings with on target earnings of £36,000 to £40,000. This truly is a fantastic opportunity to work Monday to Friday for an established and renowned independent Estate Agency who are now looking for an Estate Agent Sales Progressor / Sales Coordinator who will take full responsibility for the running sales from point of sale to satisfactory completion. Estate Agent Sales Progressor Job Specification: Working alongside the Sales Negotiators you will be Sales Progressing all agreed sales through to a satisfactory exchange of contracts and subsequent completion. This role heavily involves telephone liaison and administration, as you will be dealing with Solicitors, Surveyors, Mortgage Lenders, Estate Agents, Home Buyers and Vendors. Chasing the progression from each party, making sure the correct documentation and contracts are in place. Estate Agent Sales Progressor Successful candidates will have experience working within an Estate Agents. Estate Agent Sales Progressor Person specification: Tenacious, Target Driven, Patient, Motivated, Hard Working, Good Listener, Determined, Calm, Unflappable! Estate Agent Sales Progressor Remuneration: £30,000 basic salary + 1% office commission paid monthly on bankings with on target earnings of £36,000 to £40,000. Monday to Friday from 9:00am to 6:00pm. Kings Permanent Recruitment for Estate Agents hits 17 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialities of recruitment within the residential property sector to include Residential Sales, Residential Lettings, Property Management, Block Management, Inventory Clerks, RICS Chartered Surveyors, Land and New Homes, CeMAP qualified Estate Agency Financial Services Consultants / Mortgage Advisors, Protection Advisors, Secretarial / Administration. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn.
Job Description - Director of Sales (HOT0AIFN) Job Description Director of Sales ( Job Number: HOT0AIFN ) Work Locations Work Locations : Hilton London Olympia Hotel 380 Kensington High Street London W14 8NL WELCOME TO A WORLD OF OPPORTUNITIES AT THE WORLD'S BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE - No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. "To share the light and warmth of hospitality". With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow. A WORLD OF REWARDS Yearly Salary from £55,000 to £65,000 (DOE) plus incentives and bonus Free and healthy meals when on duty Grow your Career Personal Development programmes designed to support you at every step of your career A chance to make a difference through our Corporate Responsibility programmes - Find out what and how we are doing ( ) Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets) Team Member Referral Program High street discounts: with Perks at Work Holiday: 28 daysincluding bank holidays (increasing yearly to up to 33 days) Discounted dental and health cover Guest Experience Day after successfully passing probation Modern and inclusive Team Member's areas A Director of Sales manages the hotel sales and marketing plans by recommending growth efforts, monitoring progress, and ensuring that the hotel is competitively positioned within the local marketplace. What will I be doing? As Director of Sales, you are responsible for working closely with the Senior Management Team to drive business needs and expand existing business through promotional efforts and sales channels. A Director of Sales will work to develop the sales group and groom a high-performing sales team. Specifically, you will be responsible for performing the following tasks to the highest standards: Manage hotel sales and marketing plans to ensure they accurately interpret and support the objectives of the business and use these plans to focus the sales efforts for all market segments Work closely with the Senior Management Team to identify and drive focused activities on elements of the business that require additional support Prepare company contracts for the hotel in accordance with current business and pricing conditions Monitor offers, options and discounts for repeat bookings for groups, congresses and seminars in close cooperation with the Group Coordinator Develop the group team through leadership and by example to include sales development; participate in the hiring of team members, and their future success Direct and manage the forecasting process in conjunction with the Revenue Department to insure accurate, timely and complete information. Compile and/or direct the preparation of reports pertaining to the operation of the Sales Department to include, but not limited to the annual and monthly Forecast, Lead Management System, and Booking Reports Actively participate and complete the preparation of the annual Sales and Market Plan, quarterly updates, and the complexed hotels' annual Budgets. Execute initiatives as outlined; swiftly implement strategies/tactics to offset changes in markets, economy or driven by the competitive set. Organize and/or attend scheduled group and related meetings Contribute to the development of company sales and marketing initiatives by recommending, implementing and monitoring appropriate local activity Organise comprehensive information describing the range of products and services offered by the hotel and deliver this information through relevant sales resources and sales channels to existing and potential Guests Produce accurate and timely reports that meet the needs of the hotel and the management company Prepare and present, on a monthly basis, the contribution, focus and activity of the proactive sales team to the hotel owners and senior management team Cooperate with other departments in the hotel, particularly Reservations and the Banqueting Department, to create an exceptional Guest experience and build strong, comprehensive sales programs Contribute to relevant management meetings to develop and implement sales and marketing initiatives What are we looking for? A Director of Sales serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Positive attitude and good communication skills Commitment to delivering a high level of customer service Strong leadership skills, whereas it is evident that you can effectively manage and motivate a team to perform beyond expectations Strong analytical skills so to understand key business indicators and competitive trends and develop approaches to these challenges Excellent selling capabilities and the ability and desire to coach selling techniques to Team Members Excellent organisational and planning skills Flexibility to respond to a range of different work situations Ability to work well under time pressure and/or demanding travel schedules Demonstrated previous experience in a Sales role with the proven ability to close a sale It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Knowledge of the local market Knowledge of hospitality industry A passion for sales and target-based performance Relevant degree, in sales, business development or other relevant business field, from an academic institution EVERY JOB MAKES THE STAY. At Hilton, It Matters Where You Stay, but The Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests - and behind every job, there's an extraordinary person working to make each Stay magical. That's why at Hilton, Every Job Makes the Stay.
May 18, 2024
Full time
Job Description - Director of Sales (HOT0AIFN) Job Description Director of Sales ( Job Number: HOT0AIFN ) Work Locations Work Locations : Hilton London Olympia Hotel 380 Kensington High Street London W14 8NL WELCOME TO A WORLD OF OPPORTUNITIES AT THE WORLD'S BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE - No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. "To share the light and warmth of hospitality". With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow. A WORLD OF REWARDS Yearly Salary from £55,000 to £65,000 (DOE) plus incentives and bonus Free and healthy meals when on duty Grow your Career Personal Development programmes designed to support you at every step of your career A chance to make a difference through our Corporate Responsibility programmes - Find out what and how we are doing ( ) Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets) Team Member Referral Program High street discounts: with Perks at Work Holiday: 28 daysincluding bank holidays (increasing yearly to up to 33 days) Discounted dental and health cover Guest Experience Day after successfully passing probation Modern and inclusive Team Member's areas A Director of Sales manages the hotel sales and marketing plans by recommending growth efforts, monitoring progress, and ensuring that the hotel is competitively positioned within the local marketplace. What will I be doing? As Director of Sales, you are responsible for working closely with the Senior Management Team to drive business needs and expand existing business through promotional efforts and sales channels. A Director of Sales will work to develop the sales group and groom a high-performing sales team. Specifically, you will be responsible for performing the following tasks to the highest standards: Manage hotel sales and marketing plans to ensure they accurately interpret and support the objectives of the business and use these plans to focus the sales efforts for all market segments Work closely with the Senior Management Team to identify and drive focused activities on elements of the business that require additional support Prepare company contracts for the hotel in accordance with current business and pricing conditions Monitor offers, options and discounts for repeat bookings for groups, congresses and seminars in close cooperation with the Group Coordinator Develop the group team through leadership and by example to include sales development; participate in the hiring of team members, and their future success Direct and manage the forecasting process in conjunction with the Revenue Department to insure accurate, timely and complete information. Compile and/or direct the preparation of reports pertaining to the operation of the Sales Department to include, but not limited to the annual and monthly Forecast, Lead Management System, and Booking Reports Actively participate and complete the preparation of the annual Sales and Market Plan, quarterly updates, and the complexed hotels' annual Budgets. Execute initiatives as outlined; swiftly implement strategies/tactics to offset changes in markets, economy or driven by the competitive set. Organize and/or attend scheduled group and related meetings Contribute to the development of company sales and marketing initiatives by recommending, implementing and monitoring appropriate local activity Organise comprehensive information describing the range of products and services offered by the hotel and deliver this information through relevant sales resources and sales channels to existing and potential Guests Produce accurate and timely reports that meet the needs of the hotel and the management company Prepare and present, on a monthly basis, the contribution, focus and activity of the proactive sales team to the hotel owners and senior management team Cooperate with other departments in the hotel, particularly Reservations and the Banqueting Department, to create an exceptional Guest experience and build strong, comprehensive sales programs Contribute to relevant management meetings to develop and implement sales and marketing initiatives What are we looking for? A Director of Sales serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Positive attitude and good communication skills Commitment to delivering a high level of customer service Strong leadership skills, whereas it is evident that you can effectively manage and motivate a team to perform beyond expectations Strong analytical skills so to understand key business indicators and competitive trends and develop approaches to these challenges Excellent selling capabilities and the ability and desire to coach selling techniques to Team Members Excellent organisational and planning skills Flexibility to respond to a range of different work situations Ability to work well under time pressure and/or demanding travel schedules Demonstrated previous experience in a Sales role with the proven ability to close a sale It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Knowledge of the local market Knowledge of hospitality industry A passion for sales and target-based performance Relevant degree, in sales, business development or other relevant business field, from an academic institution EVERY JOB MAKES THE STAY. At Hilton, It Matters Where You Stay, but The Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests - and behind every job, there's an extraordinary person working to make each Stay magical. That's why at Hilton, Every Job Makes the Stay.
Our team is the best in the industry - is it time for you to join us? If you're passionate about delivering great service and want to work for a company where we'll help you be your best, GAP wants to hear from you! Do we sound like the perfect fit? If so, apply now - your dream job is only a few clicks away. The Role: Our Welfare Services division hires a range of portable chemical toilets, ADA appr click apply for full job details
May 18, 2024
Full time
Our team is the best in the industry - is it time for you to join us? If you're passionate about delivering great service and want to work for a company where we'll help you be your best, GAP wants to hear from you! Do we sound like the perfect fit? If so, apply now - your dream job is only a few clicks away. The Role: Our Welfare Services division hires a range of portable chemical toilets, ADA appr click apply for full job details
Salary: Starting at £28,771 DOE plus an annual shift allowance of £4,113.69 Hours: Monday to Friday 6-2 and 2-10 but must be capable of doing day shifts (possibly 8-4) to cover holidays and must be able to work the occasional night shift if required. Location: Runcorn, United Kingdom Contract: Full time, permanentAAK is proud to be the world's leading producer of specialty vegetable fats. Through our unique co-development approach, we develop and provide value-adding vegetable oil solutions in close collaboration with our customers, enabling them to achieve long-lasting business results. By doing so, we solve customer specific needs across many industries including Bakery, Chocolate & Confectionery, Dairy, Foodservice, Infant Nutrition and Personal Care.Our pioneering spirit and passion for innovation keeps us at the cutting edge of our industry and is what sets us apart. It enables our employees to work in a safe and supportive environment in which they make a genuine impact.AAK employ more than 3,500 employees globally and with 20 production facilities and customisation plants, and sales offices in over 25 countries spanning six continents we have one of our industries most diverse global footprints. AAK Runcorn AAK Runcorn is the home to AAK Foods, a major manufacturer and supplier of sauces, condiments, and dressings to the retail and foodservice sectors.Our private label work has won awards for taste and quality, and our products can be found on the shelves of stores throughout the world. From our site on Davy Road, to the east of the town centre, we work with customers to co-develop new recipes for grocery private label products, retail restaurants, quick service restaurants, foodservice and food ingredients. Responsibilities • Co-ordination of stock transfer orders to 3rd party external warehouses, stock accuracy and reconciliation of warehouse invoices.• Liaise with Hauliers to ensure delivery is effectively coordinated and monitor systems to ensure orders have been dispatched within agreed timescales.• Monitor the loading slots for the bulk and pack loading and manage potential disturbances.• Receive incoming goods and materials, verifying quantities and quality against purchase orders and delivery notes as well as filling in with warehouse the Goods checking notes and booking the stock onto the stock control system (MTMS)• Ensure compliance with Health and Safety regulations in the goods in area, including safe handling and storage of materials.• Manage outbound deliveries. Arrange export declarations (if required). Prepare and issue accurate documentation for customer. • Raise Hold Notes and Non-Conformances as required• Perform against a set number of KPI's and measure deliveries against KPI's for lateness etc • Doing daily and weekly PI stocktakes to ensure the site has a stocktake every 4-6 weeks. Monitor shelf life of stock and raise concessions as required.• Quarterly stock checks will be completed which will require some weekend work on Saturday and Sunday.• Helping to work towards Month End close offs for accounts ensuring all stock is booked and any discrepancies are resolved. About you • Previous experience in goods receiving or warehouse coordination role, preferably in the food manufacturing sector.• Knowledge of the processes, tools, and operational considerations for effective and efficient movement of goods and materials; ability to understand, predict and control the movement of goods, materials, and supplies. • Knowledge of the policies, processes, and systems of warehouse management; ability to effectively manage one or more warehouses or distribution centres.• Strong attention to detail and accuracy in record keeping.• Excellent communication skills • Proficiency in using inventory management software/systems• Understanding of health and safety regulations in a warehouse environment In return AAK offer: • Free Hot Drinks• Free Parking Onsite• On-Site Canteen Serving Hot Food• 25 Days Holidays Plus Bank Holidays• 30-minute paid break per shift• Company Pension 3% Employee, 5% Employer• Life Assurance Cover • UK Healthcare Scheme, Including Gym, and Lifestyle Discounts Diversity & Inclusion at AAK AAK prohibits discrimination based on race, colour, sex, sexual orientation, age, national origin, physical or mental disability, religion, veteran status, and any other class of individuals protected from discrimination under state or federal law in any aspect of the access to, admission, or treatment of students in its programs and activities, or in employment and application for employment.You may have experience in the following: Stock Transfer Coordinator, Warehouse Inventory Coordinator, Logistics and Inbound Coordinator, Goods Receipt and Dispatch Coordinator, Material Handling Coordinator, Supply Chain Operations Coordinator, Receiving and Dispatch Coordinator, Inventory Control Coordinator, Distribution Logistics Coordinator, Goods Movement Coordinator, etc. REF-
May 17, 2024
Full time
Salary: Starting at £28,771 DOE plus an annual shift allowance of £4,113.69 Hours: Monday to Friday 6-2 and 2-10 but must be capable of doing day shifts (possibly 8-4) to cover holidays and must be able to work the occasional night shift if required. Location: Runcorn, United Kingdom Contract: Full time, permanentAAK is proud to be the world's leading producer of specialty vegetable fats. Through our unique co-development approach, we develop and provide value-adding vegetable oil solutions in close collaboration with our customers, enabling them to achieve long-lasting business results. By doing so, we solve customer specific needs across many industries including Bakery, Chocolate & Confectionery, Dairy, Foodservice, Infant Nutrition and Personal Care.Our pioneering spirit and passion for innovation keeps us at the cutting edge of our industry and is what sets us apart. It enables our employees to work in a safe and supportive environment in which they make a genuine impact.AAK employ more than 3,500 employees globally and with 20 production facilities and customisation plants, and sales offices in over 25 countries spanning six continents we have one of our industries most diverse global footprints. AAK Runcorn AAK Runcorn is the home to AAK Foods, a major manufacturer and supplier of sauces, condiments, and dressings to the retail and foodservice sectors.Our private label work has won awards for taste and quality, and our products can be found on the shelves of stores throughout the world. From our site on Davy Road, to the east of the town centre, we work with customers to co-develop new recipes for grocery private label products, retail restaurants, quick service restaurants, foodservice and food ingredients. Responsibilities • Co-ordination of stock transfer orders to 3rd party external warehouses, stock accuracy and reconciliation of warehouse invoices.• Liaise with Hauliers to ensure delivery is effectively coordinated and monitor systems to ensure orders have been dispatched within agreed timescales.• Monitor the loading slots for the bulk and pack loading and manage potential disturbances.• Receive incoming goods and materials, verifying quantities and quality against purchase orders and delivery notes as well as filling in with warehouse the Goods checking notes and booking the stock onto the stock control system (MTMS)• Ensure compliance with Health and Safety regulations in the goods in area, including safe handling and storage of materials.• Manage outbound deliveries. Arrange export declarations (if required). Prepare and issue accurate documentation for customer. • Raise Hold Notes and Non-Conformances as required• Perform against a set number of KPI's and measure deliveries against KPI's for lateness etc • Doing daily and weekly PI stocktakes to ensure the site has a stocktake every 4-6 weeks. Monitor shelf life of stock and raise concessions as required.• Quarterly stock checks will be completed which will require some weekend work on Saturday and Sunday.• Helping to work towards Month End close offs for accounts ensuring all stock is booked and any discrepancies are resolved. About you • Previous experience in goods receiving or warehouse coordination role, preferably in the food manufacturing sector.• Knowledge of the processes, tools, and operational considerations for effective and efficient movement of goods and materials; ability to understand, predict and control the movement of goods, materials, and supplies. • Knowledge of the policies, processes, and systems of warehouse management; ability to effectively manage one or more warehouses or distribution centres.• Strong attention to detail and accuracy in record keeping.• Excellent communication skills • Proficiency in using inventory management software/systems• Understanding of health and safety regulations in a warehouse environment In return AAK offer: • Free Hot Drinks• Free Parking Onsite• On-Site Canteen Serving Hot Food• 25 Days Holidays Plus Bank Holidays• 30-minute paid break per shift• Company Pension 3% Employee, 5% Employer• Life Assurance Cover • UK Healthcare Scheme, Including Gym, and Lifestyle Discounts Diversity & Inclusion at AAK AAK prohibits discrimination based on race, colour, sex, sexual orientation, age, national origin, physical or mental disability, religion, veteran status, and any other class of individuals protected from discrimination under state or federal law in any aspect of the access to, admission, or treatment of students in its programs and activities, or in employment and application for employment.You may have experience in the following: Stock Transfer Coordinator, Warehouse Inventory Coordinator, Logistics and Inbound Coordinator, Goods Receipt and Dispatch Coordinator, Material Handling Coordinator, Supply Chain Operations Coordinator, Receiving and Dispatch Coordinator, Inventory Control Coordinator, Distribution Logistics Coordinator, Goods Movement Coordinator, etc. REF-
Location: Waltham Cross, Herts Working Hours: 45 hours per week which includes a 30-minute unpaid daily break. Monday to Friday, with one Sunday in 6. Various shifts available - departmental coverage 6.00am to 6.00pm. Salary: £33,000 per annum Are you looking to join a growing family business? Do you want to work within a friendly, positive, forward-thinking company? If the answer is YES to the above, then look no further! Reynolds Catering Supplies is one of the leading fresh fruit & vegetable suppliers to the foodservice industry and the only remaining national family-run greengrocer in the UK.Established in 1945, Reynolds Catering Supplies provides more than 3,000 different types of fresh produce and chilled foods, from around the world to businesses across the UK.The Supply Chain Planner is a pivotal role within the business, supporting the Head of Supply Chain with the day-to-day management of materials in line with the companies' requirements to ensure optimum levels of availability. Accountabilities: Adhere to the overall planning and forecasting strategy. To manage and maintain stocks of materials: Raising purchase orders, taking into consideration the ongoing forecast, lead times, shelf life and minimum order quantities. Ensure all materials are sourced through an approved supply chain. Challenge and analyse demand changes through the system and liaise with relevant stakeholders to minimise impact on stock control. Provide long and short-term reports to identify at risk materials and link to specific SKUs. Manage changes to plan and the impact to materials and packaging. Consider waste and shelf-life extensions as well as customer lead-times to ensure availability and minimise waste. Proactively escalate issues and concerns up through the approved procedure. Ensure the business has a clear understanding of what is due and when. Collaborate with Procurement, Sales, Operations, Logistics and Quality teams. Communicate with suppliers to ensure delivery requirements are met. Assist suppliers with booking procedures and compliance. Participate in daily internal communication. To be successful in your application for the role, you will need to be able to demonstrate the following skills & experience. Previous work experience in supply chain environment, preferably in a FMCG environment. A high-level understanding of Microsoft Office, in particular Word, Excel and PowerPoint. Ability to present key data effectively and in a readily understandable manner. Critical thinker and problem-solving skills. Good time-management skills. Great interpersonal and communication skills. Ability to multitask whilst maintaining excellent attention to detail. Good Working with processes, SOP's, KPI's. Negotiating skills. Good level of numerical accuracy and reporting skills. Benefits: Annual pay reviews 28 days inclusive of Bank Holidays. Holidays increase with service to 33 days. Retail Discount membership. Health Care Cash Plan membership. Enrolment into Pension Scheme Free onsite parking We look forward to hearing from you! Reynolds Catering is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. Are you organised, detail-oriented, and enjoy problem-solving? We are looking for a skilled Supply Chain Planner to join our team. If you are passionate about supply chain management and want to make a positive impact on our organisation, apply now! You may also have experience in the following: Supply Chain Manager, Procurement Manager, Supply Chain Director, Purchasing Manager, Supply Chain Manager, Supply Chain Coordinator, Buyer, FMGC Supply, Transport Coordinator, Food Supply, Supply planner etc REF-
May 17, 2024
Full time
Location: Waltham Cross, Herts Working Hours: 45 hours per week which includes a 30-minute unpaid daily break. Monday to Friday, with one Sunday in 6. Various shifts available - departmental coverage 6.00am to 6.00pm. Salary: £33,000 per annum Are you looking to join a growing family business? Do you want to work within a friendly, positive, forward-thinking company? If the answer is YES to the above, then look no further! Reynolds Catering Supplies is one of the leading fresh fruit & vegetable suppliers to the foodservice industry and the only remaining national family-run greengrocer in the UK.Established in 1945, Reynolds Catering Supplies provides more than 3,000 different types of fresh produce and chilled foods, from around the world to businesses across the UK.The Supply Chain Planner is a pivotal role within the business, supporting the Head of Supply Chain with the day-to-day management of materials in line with the companies' requirements to ensure optimum levels of availability. Accountabilities: Adhere to the overall planning and forecasting strategy. To manage and maintain stocks of materials: Raising purchase orders, taking into consideration the ongoing forecast, lead times, shelf life and minimum order quantities. Ensure all materials are sourced through an approved supply chain. Challenge and analyse demand changes through the system and liaise with relevant stakeholders to minimise impact on stock control. Provide long and short-term reports to identify at risk materials and link to specific SKUs. Manage changes to plan and the impact to materials and packaging. Consider waste and shelf-life extensions as well as customer lead-times to ensure availability and minimise waste. Proactively escalate issues and concerns up through the approved procedure. Ensure the business has a clear understanding of what is due and when. Collaborate with Procurement, Sales, Operations, Logistics and Quality teams. Communicate with suppliers to ensure delivery requirements are met. Assist suppliers with booking procedures and compliance. Participate in daily internal communication. To be successful in your application for the role, you will need to be able to demonstrate the following skills & experience. Previous work experience in supply chain environment, preferably in a FMCG environment. A high-level understanding of Microsoft Office, in particular Word, Excel and PowerPoint. Ability to present key data effectively and in a readily understandable manner. Critical thinker and problem-solving skills. Good time-management skills. Great interpersonal and communication skills. Ability to multitask whilst maintaining excellent attention to detail. Good Working with processes, SOP's, KPI's. Negotiating skills. Good level of numerical accuracy and reporting skills. Benefits: Annual pay reviews 28 days inclusive of Bank Holidays. Holidays increase with service to 33 days. Retail Discount membership. Health Care Cash Plan membership. Enrolment into Pension Scheme Free onsite parking We look forward to hearing from you! Reynolds Catering is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. Are you organised, detail-oriented, and enjoy problem-solving? We are looking for a skilled Supply Chain Planner to join our team. If you are passionate about supply chain management and want to make a positive impact on our organisation, apply now! You may also have experience in the following: Supply Chain Manager, Procurement Manager, Supply Chain Director, Purchasing Manager, Supply Chain Manager, Supply Chain Coordinator, Buyer, FMGC Supply, Transport Coordinator, Food Supply, Supply planner etc REF-
Logistics Coordinator £25k - £26.5K Witham My client is seeking a Logistics Coordinator to join their team based in Witham. Working within manufacturing, my client is a leading company in their field. As Logistics Coordinator you will be primarily responsible for monitoring the delivery and collection of stock items by keeping a clear record of locations and liaising directly with the client regarding delivery and collections. You will ultimately minimise the risk of loss to the company by keeping audits and maintaining customer relationships at all times. Responsibilities: Provide excellent customer service, reply to clients in a timely manner and resolve any customer queries or requests. Manage logistical collections for stock and raise collection notes based on client's needs. Manage the chasing of outstanding stock items until returned or invoiced where necessary by working to collect items within the desired collection period. Maintain a working relationship with customers on production, transport and sales to help achieve organisational objectives. Ensure driver's paperwork are up to date and liaise with drivers for missing information and match loading information with stock delivery notes daily. Manage inventory, stock locations, Status and provided regular reports on the status of the company's stock Support with missing and damaged stock Support the planning duties within the team. Assist with other administrative tasks as and when required Match loading information with stock delivery notes daily. Liaise with drivers Work towards agreed KPI's You will have: Exceptional customer service skills Be energetic, self-driven and motivated Able to collaborate in a team environment Excellent attention to detail Able to prioritise time to plan and organise your day Able to learn and absorb information Great communication within the team and office Ideally you will have previous experience in credit control/stock control (ideally within Manufacturing) Proficient in Excel
May 17, 2024
Full time
Logistics Coordinator £25k - £26.5K Witham My client is seeking a Logistics Coordinator to join their team based in Witham. Working within manufacturing, my client is a leading company in their field. As Logistics Coordinator you will be primarily responsible for monitoring the delivery and collection of stock items by keeping a clear record of locations and liaising directly with the client regarding delivery and collections. You will ultimately minimise the risk of loss to the company by keeping audits and maintaining customer relationships at all times. Responsibilities: Provide excellent customer service, reply to clients in a timely manner and resolve any customer queries or requests. Manage logistical collections for stock and raise collection notes based on client's needs. Manage the chasing of outstanding stock items until returned or invoiced where necessary by working to collect items within the desired collection period. Maintain a working relationship with customers on production, transport and sales to help achieve organisational objectives. Ensure driver's paperwork are up to date and liaise with drivers for missing information and match loading information with stock delivery notes daily. Manage inventory, stock locations, Status and provided regular reports on the status of the company's stock Support with missing and damaged stock Support the planning duties within the team. Assist with other administrative tasks as and when required Match loading information with stock delivery notes daily. Liaise with drivers Work towards agreed KPI's You will have: Exceptional customer service skills Be energetic, self-driven and motivated Able to collaborate in a team environment Excellent attention to detail Able to prioritise time to plan and organise your day Able to learn and absorb information Great communication within the team and office Ideally you will have previous experience in credit control/stock control (ideally within Manufacturing) Proficient in Excel
FRENCH SELECTION UK French Speaking Marketing Coordinator Based in:Camberley Salary: Depending on experience please state salary expectation Ref: 138FR Fully officed based VIEW JOB DESCRIPTION > APPLY NOW: Please visit the French Selection UK website, vacancies section, search job reference 138FR click apply for full job details
May 17, 2024
Full time
FRENCH SELECTION UK French Speaking Marketing Coordinator Based in:Camberley Salary: Depending on experience please state salary expectation Ref: 138FR Fully officed based VIEW JOB DESCRIPTION > APPLY NOW: Please visit the French Selection UK website, vacancies section, search job reference 138FR click apply for full job details
Role Overview We have a fantastic opportunity to join us as our Assistant Manager for the Hampstead office. As an Assistant Manager you are responsible for growing the lettings business in the local area with the acquisition of new business. You will be responsible for both creating new opportunities, along with managing and developing new landlord enquiries received into new instructions and ultimately new business. The role includes the promotion and marketing of the brand to increase the annual turnover and profit margin and the maximising of cross division referral opportunities. This is a fee earning role with uncapped commission so there is the opportunity for unlimited potential. Key Responsibilities To drive the expansion of the cluster, maintaining our market leader standing To build and expand Savills Lettings business and to be aware of future opportunities that will enable the office to continue to expand Carry out property valuations and listing of properties To promote and maintain internal relations with all other lettings offices as well as the relevant residential teams. To actively seek and encourage cross referrals To generate new business via various stock generation activities Efficient and timely communication with landlords and colleagues To effectively lead your team creating a proactive and upbeat environment To keep abreast of National issues and their impact on your office / our business Comply with the ARLA Propertymark ways of working, strict Property Ombudsman & RICS 'Code of Practice', as well as keeping up to date with all existing and new lettings & estate agency legislation. Key Skills To be ARLA licensed (preferred, not essential) The ability to work efficiently under pressure with a flexible approach Meticulous attention to detail Excellent relationship builder to generate business Focussed: commits to challenging goals and delivers consistently against these Continuous improvement: delivers efficiency in addition to effectiveness Self-starter, who relishes challenges and strives for the best Strong team player: builds relationships and consults with others, quickly establishes trust and credibility Diplomatic and challenging with the ability to influence others Confident with a positive outlook Ethical with strong integrity Team Overview Our team comprises of one Head of Department, three Negotiators, one Lettings Coordinator and one Prime Property Manager. The office also houses our Residential Sales Team. In addition, we work closely with our lettings head office teams, including Tenancy Progression, Corporate Services, Property Management, Client Accounts and our Hive Client Services department. Find out more about Savills offer Recruitment agencies Savills only pay agency fees where we have a signed agreement in place and that agency has been previously contacted and directed by a member of our recruitment team. We do not pay agency fees when speculative and unsolicited CVs are submitted to Savills or any of our employees other than via our careers website and through our recruitment process. If this is not adhered to, agency fees will not be paid.Submission of any unsolicited CVs or proposals to Savills will be deemed evidence of full and unlimited acceptance of this approach.
May 17, 2024
Full time
Role Overview We have a fantastic opportunity to join us as our Assistant Manager for the Hampstead office. As an Assistant Manager you are responsible for growing the lettings business in the local area with the acquisition of new business. You will be responsible for both creating new opportunities, along with managing and developing new landlord enquiries received into new instructions and ultimately new business. The role includes the promotion and marketing of the brand to increase the annual turnover and profit margin and the maximising of cross division referral opportunities. This is a fee earning role with uncapped commission so there is the opportunity for unlimited potential. Key Responsibilities To drive the expansion of the cluster, maintaining our market leader standing To build and expand Savills Lettings business and to be aware of future opportunities that will enable the office to continue to expand Carry out property valuations and listing of properties To promote and maintain internal relations with all other lettings offices as well as the relevant residential teams. To actively seek and encourage cross referrals To generate new business via various stock generation activities Efficient and timely communication with landlords and colleagues To effectively lead your team creating a proactive and upbeat environment To keep abreast of National issues and their impact on your office / our business Comply with the ARLA Propertymark ways of working, strict Property Ombudsman & RICS 'Code of Practice', as well as keeping up to date with all existing and new lettings & estate agency legislation. Key Skills To be ARLA licensed (preferred, not essential) The ability to work efficiently under pressure with a flexible approach Meticulous attention to detail Excellent relationship builder to generate business Focussed: commits to challenging goals and delivers consistently against these Continuous improvement: delivers efficiency in addition to effectiveness Self-starter, who relishes challenges and strives for the best Strong team player: builds relationships and consults with others, quickly establishes trust and credibility Diplomatic and challenging with the ability to influence others Confident with a positive outlook Ethical with strong integrity Team Overview Our team comprises of one Head of Department, three Negotiators, one Lettings Coordinator and one Prime Property Manager. The office also houses our Residential Sales Team. In addition, we work closely with our lettings head office teams, including Tenancy Progression, Corporate Services, Property Management, Client Accounts and our Hive Client Services department. Find out more about Savills offer Recruitment agencies Savills only pay agency fees where we have a signed agreement in place and that agency has been previously contacted and directed by a member of our recruitment team. We do not pay agency fees when speculative and unsolicited CVs are submitted to Savills or any of our employees other than via our careers website and through our recruitment process. If this is not adhered to, agency fees will not be paid.Submission of any unsolicited CVs or proposals to Savills will be deemed evidence of full and unlimited acceptance of this approach.
We have a wonderful opportunity for a Senior Front of House Coordinator to join our vibrant and dynamic team at one of Rapport's prestigious client site. The client's portfolio covers a range of offices and retail estate in the heart of the City of London. The site is the largest pedestrianised neighbourhood in Central London: a diverse community connecting innovation and finance, and a public arena for new food, retail and culture. Rapport team covers 12 buildings in this prestigious site, companies in our buildings ranging from Investment banks and Law firms to High Tech companies. This role is 40 hrs per week, Monday to Friday, between 7.30am-5pm on a rotation basis In this role, you main responsibilities will include: Maintain a strong awareness of business activity and communicate all updates to the team members Plan and organise the work so that it is efficient and effective and allows service to be delivered promptly and reliably Deal with any complaints or concerns and liaise with relevant departments in a timely, efficient manner, escalating to Management accordingly and ensuring it has been documented appropriately Support the Contract Manager and Assistant Contract Manager in the development of the team Organise and execute job chats and performance reviews and highlight any further training needs of team members to the Line Manager Support the training of new receptionists Communicate effectively with peers and management, displaying accuracy and attention to detail both in verbal and written communication Liaise with all departments to ensure a smooth and professional service is offered to the client Ensure any procedural changes are communicated and understood by the team Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together Be passionate about delivering high standard service and going the extra mile Have excellent communication skills and the ability to work as part of the team Be proactive and initiative, flexible and adaptable, with great attention to detail and ambition to learn and grow Display excellent personal presentation and interpersonal skills Have an outgoing personality and be able to easily build rapport with key stakeholders We are looking for someone with experience in managing a team, ideally in a customer facing environment. Some of our benefits include: Exclusive travel discounts with TUI, Expedia, and many more Save money on your groceries with discounts on Tesco, Sainsbury's, Morrisons and other major brands A wide range of offers dedicated to improving your personal finances for a more secure future, including life assurance cover Regular emails filled with the best discounts and savings available Receive cash rewards every time you spend and use them on a wide range of brands Financial rewards - for recommending your friends and family and/or even when you bring new business to us (legitimate qualified sales leads) Contributory pension scheme Access to wellness programs to promote the mental health and well-being of our Ambassadors Employee Assistance Program to guide and support our team members Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Learning & development opportunities to support your personal and professional development and growth WOW Awards to celebrate our brilliant Ambassadors nominated for their exceptional service by our guests and clients One Paid Day for Charity Work Why Rapport? Our people come first, and we are committed to developing you and offering a number of fantastic professional and personal development opportunities. We have a suite of over 50 training workshops and a number of Leadership programmes to support you with your development and career progression within Rapport. We are committed to equality of opportunity and inclusion within the workplace, and we celebrate everyone's differences and diverse backgrounds. We have created a number of Employee Networks as part of our "Be Yourself at Rapport" programme, to create a safe space for our Ambassadors to connect and collaborate, ensuring we champion diversity and inclusion in all that we do. Our Ambassadors' mental and physical wellbeing is very important to us, and we continue to have a real focus on providing the varied support and initiatives for our teams to get involved in. Rapport is also a Disability Confident Employer, and we have a number of partnerships with external organisations providing job opportunities within the company for people with special educational needs and disabilities. About the Company Rapport is an award winning, specialist company that provides corporate organisations with a range of fully managed front and back of house guest services. Our tailored services are provided to clients in all major cities in the UK and Ireland and in key locations in the US and Hong Kong. We are very proud to count some of the UK's most forward-thinking, blue-chip companies as our clients, from small boutique firms to large multi-site international corporations, all with a common goal to provide excellent Customer Service. Our most prestigious awards include: In the 2021 'Best Companies to work for' awards, Rapport was recognised as being the Best Company to Work for in the U.K. Business Services Sector, Rapport was recognised as the second Best (Large) Company to Work for in the UK and third Best Company to Work for in London (all categories and company sizes). We were awarded three stars from 'Best Companies', their ultimate accolade, in 2021 signifying a 'World Class' company. Top 30 Best Places to Work in Hospitality in 2021 winner. Excellence in Diversity & Inclusion at HR in Hospitality Awards 2019 Rapport is a part of Compass Group UK & Ireland, a FTSE 100 company. Please visit our website for further information and before applying to learn more about Rapport and our clients. We will contact applicants within 5-7 workings days. Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.
May 17, 2024
Full time
We have a wonderful opportunity for a Senior Front of House Coordinator to join our vibrant and dynamic team at one of Rapport's prestigious client site. The client's portfolio covers a range of offices and retail estate in the heart of the City of London. The site is the largest pedestrianised neighbourhood in Central London: a diverse community connecting innovation and finance, and a public arena for new food, retail and culture. Rapport team covers 12 buildings in this prestigious site, companies in our buildings ranging from Investment banks and Law firms to High Tech companies. This role is 40 hrs per week, Monday to Friday, between 7.30am-5pm on a rotation basis In this role, you main responsibilities will include: Maintain a strong awareness of business activity and communicate all updates to the team members Plan and organise the work so that it is efficient and effective and allows service to be delivered promptly and reliably Deal with any complaints or concerns and liaise with relevant departments in a timely, efficient manner, escalating to Management accordingly and ensuring it has been documented appropriately Support the Contract Manager and Assistant Contract Manager in the development of the team Organise and execute job chats and performance reviews and highlight any further training needs of team members to the Line Manager Support the training of new receptionists Communicate effectively with peers and management, displaying accuracy and attention to detail both in verbal and written communication Liaise with all departments to ensure a smooth and professional service is offered to the client Ensure any procedural changes are communicated and understood by the team Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together Be passionate about delivering high standard service and going the extra mile Have excellent communication skills and the ability to work as part of the team Be proactive and initiative, flexible and adaptable, with great attention to detail and ambition to learn and grow Display excellent personal presentation and interpersonal skills Have an outgoing personality and be able to easily build rapport with key stakeholders We are looking for someone with experience in managing a team, ideally in a customer facing environment. Some of our benefits include: Exclusive travel discounts with TUI, Expedia, and many more Save money on your groceries with discounts on Tesco, Sainsbury's, Morrisons and other major brands A wide range of offers dedicated to improving your personal finances for a more secure future, including life assurance cover Regular emails filled with the best discounts and savings available Receive cash rewards every time you spend and use them on a wide range of brands Financial rewards - for recommending your friends and family and/or even when you bring new business to us (legitimate qualified sales leads) Contributory pension scheme Access to wellness programs to promote the mental health and well-being of our Ambassadors Employee Assistance Program to guide and support our team members Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Learning & development opportunities to support your personal and professional development and growth WOW Awards to celebrate our brilliant Ambassadors nominated for their exceptional service by our guests and clients One Paid Day for Charity Work Why Rapport? Our people come first, and we are committed to developing you and offering a number of fantastic professional and personal development opportunities. We have a suite of over 50 training workshops and a number of Leadership programmes to support you with your development and career progression within Rapport. We are committed to equality of opportunity and inclusion within the workplace, and we celebrate everyone's differences and diverse backgrounds. We have created a number of Employee Networks as part of our "Be Yourself at Rapport" programme, to create a safe space for our Ambassadors to connect and collaborate, ensuring we champion diversity and inclusion in all that we do. Our Ambassadors' mental and physical wellbeing is very important to us, and we continue to have a real focus on providing the varied support and initiatives for our teams to get involved in. Rapport is also a Disability Confident Employer, and we have a number of partnerships with external organisations providing job opportunities within the company for people with special educational needs and disabilities. About the Company Rapport is an award winning, specialist company that provides corporate organisations with a range of fully managed front and back of house guest services. Our tailored services are provided to clients in all major cities in the UK and Ireland and in key locations in the US and Hong Kong. We are very proud to count some of the UK's most forward-thinking, blue-chip companies as our clients, from small boutique firms to large multi-site international corporations, all with a common goal to provide excellent Customer Service. Our most prestigious awards include: In the 2021 'Best Companies to work for' awards, Rapport was recognised as being the Best Company to Work for in the U.K. Business Services Sector, Rapport was recognised as the second Best (Large) Company to Work for in the UK and third Best Company to Work for in London (all categories and company sizes). We were awarded three stars from 'Best Companies', their ultimate accolade, in 2021 signifying a 'World Class' company. Top 30 Best Places to Work in Hospitality in 2021 winner. Excellence in Diversity & Inclusion at HR in Hospitality Awards 2019 Rapport is a part of Compass Group UK & Ireland, a FTSE 100 company. Please visit our website for further information and before applying to learn more about Rapport and our clients. We will contact applicants within 5-7 workings days. Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.
Sales & Customer Service Coordinator Leeds, LS7 2AW office based free parking Salary circa £11.50 ph dependent on experience Full Time flexibility offered Our client are one of the UK's leading suppliers of Washroom, Cleaning and Janitorial Products. Due to company growth, they are now looking for a Sales & Customer Service Coordinator, where you will be at the heart of their operations ensuring smooth logistics and exceptional customer satisfaction. Responsibilities but not limited to: Parcel Management: Verify manifests to ensure timely delivery of parcels. Address any delivery issues promptly by contacting customers or senders and arranging redelivery. Coordinate with Parcel Force for updates on stalled parcels. Add daily orders to Parcel Force for efficient processing. Purchase Order Management: Assign tracking numbers Organise tracking information into relevant folders before invoicing. Update portal with tracking numbers and email tracking imports orders daily. Manage invoicing, including writing invoice numbers and verifying prices. Customer Interaction and Sales Support: Efficiently handle incoming calls, directing them to the appropriate person or taking messages. Process purchase orders from customers promptly and assist with product inquiries and pricing. Support sales calls with relevant information and assistance. Email Correspondence: Respond to customer and company emails promptly and professionally. Direct emails to the appropriate recipient, ensuring efficient communication. Personal Assistant and Marketing Duties: Assist in managing the workload by scheduling meetings and reminders. Prepare necessary documents for meetings, including PDFs and price lists. Update website and create social media presence Shipping Logistics: Request shipping quotes via email and maintain a log in Excel. Coordinate shipping documents with relevant shipping companies. Monitor and update ETA's, noting any delays promptly. Who we are looking for:- Excellent communication skills with a customer-focused attitude Strong organisational skills and attention to detail Previous experience within a sales environment converting opportunities into transactions Problem-solving skills with the ability to address delivery issues, handle customer complaints, and find solutions to logistical challenges in a timely manner. Proficient in Microsoft Office Good time management Marketing experience particularly around social media platforms desirable Interested? please submit your updated CV and a cover letter outlining your suitability for the role. INDLS
May 17, 2024
Full time
Sales & Customer Service Coordinator Leeds, LS7 2AW office based free parking Salary circa £11.50 ph dependent on experience Full Time flexibility offered Our client are one of the UK's leading suppliers of Washroom, Cleaning and Janitorial Products. Due to company growth, they are now looking for a Sales & Customer Service Coordinator, where you will be at the heart of their operations ensuring smooth logistics and exceptional customer satisfaction. Responsibilities but not limited to: Parcel Management: Verify manifests to ensure timely delivery of parcels. Address any delivery issues promptly by contacting customers or senders and arranging redelivery. Coordinate with Parcel Force for updates on stalled parcels. Add daily orders to Parcel Force for efficient processing. Purchase Order Management: Assign tracking numbers Organise tracking information into relevant folders before invoicing. Update portal with tracking numbers and email tracking imports orders daily. Manage invoicing, including writing invoice numbers and verifying prices. Customer Interaction and Sales Support: Efficiently handle incoming calls, directing them to the appropriate person or taking messages. Process purchase orders from customers promptly and assist with product inquiries and pricing. Support sales calls with relevant information and assistance. Email Correspondence: Respond to customer and company emails promptly and professionally. Direct emails to the appropriate recipient, ensuring efficient communication. Personal Assistant and Marketing Duties: Assist in managing the workload by scheduling meetings and reminders. Prepare necessary documents for meetings, including PDFs and price lists. Update website and create social media presence Shipping Logistics: Request shipping quotes via email and maintain a log in Excel. Coordinate shipping documents with relevant shipping companies. Monitor and update ETA's, noting any delays promptly. Who we are looking for:- Excellent communication skills with a customer-focused attitude Strong organisational skills and attention to detail Previous experience within a sales environment converting opportunities into transactions Problem-solving skills with the ability to address delivery issues, handle customer complaints, and find solutions to logistical challenges in a timely manner. Proficient in Microsoft Office Good time management Marketing experience particularly around social media platforms desirable Interested? please submit your updated CV and a cover letter outlining your suitability for the role. INDLS
We have a wonderful opportunity for a Senior Front of House Coordinator to join our vibrant and dynamic team at one of Rapport's prestigious client site. The client's portfolio covers a range of offices and retail estate in the heart of the City of London. The site is the largest pedestrianised neighbourhood in Central London: a diverse community connecting innovation and finance, and a public arena for new food, retail and culture. Rapport team covers 12 buildings in this prestigious site, companies in our buildings ranging from Investment banks and Law firms to High Tech companies. This role is 40 hrs per week, Monday to Friday, between 7.30am-5pm on a rotation basis In this role, you main responsibilities will include: Maintain a strong awareness of business activity and communicate all updates to the team members Plan and organise the work so that it is efficient and effective and allows service to be delivered promptly and reliably Deal with any complaints or concerns and liaise with relevant departments in a timely, efficient manner, escalating to Management accordingly and ensuring it has been documented appropriately Support the Contract Manager and Assistant Contract Manager in the development of the team Organise and execute job chats and performance reviews and highlight any further training needs of team members to the Line Manager Support the training of new receptionists Communicate effectively with peers and management, displaying accuracy and attention to detail both in verbal and written communication Liaise with all departments to ensure a smooth and professional service is offered to the client Ensure any procedural changes are communicated and understood by the team Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together Be passionate about delivering high standard service and going the extra mile Have excellent communication skills and the ability to work as part of the team Be proactive and initiative, flexible and adaptable, with great attention to detail and ambition to learn and grow Display excellent personal presentation and interpersonal skills Have an outgoing personality and be able to easily build rapport with key stakeholders We are looking for someone with experience in managing a team, ideally in a customer facing environment. Some of our benefits include: Exclusive travel discounts with TUI, Expedia, and many more Save money on your groceries with discounts on Tesco, Sainsbury's, Morrisons and other major brands A wide range of offers dedicated to improving your personal finances for a more secure future, including life assurance cover Regular emails filled with the best discounts and savings available Receive cash rewards every time you spend and use them on a wide range of brands Financial rewards - for recommending your friends and family and/or even when you bring new business to us (legitimate qualified sales leads) Contributory pension scheme Access to wellness programs to promote the mental health and well-being of our Ambassadors Employee Assistance Program to guide and support our team members Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Learning & development opportunities to support your personal and professional development and growth WOW Awards to celebrate our brilliant Ambassadors nominated for their exceptional service by our guests and clients One Paid Day for Charity Work Why Rapport? Our people come first, and we are committed to developing you and offering a number of fantastic professional and personal development opportunities. We have a suite of over 50 training workshops and a number of Leadership programmes to support you with your development and career progression within Rapport. We are committed to equality of opportunity and inclusion within the workplace, and we celebrate everyone's differences and diverse backgrounds. We have created a number of Employee Networks as part of our "Be Yourself at Rapport" programme, to create a safe space for our Ambassadors to connect and collaborate, ensuring we champion diversity and inclusion in all that we do. Our Ambassadors' mental and physical wellbeing is very important to us, and we continue to have a real focus on providing the varied support and initiatives for our teams to get involved in. Rapport is also a Disability Confident Employer, and we have a number of partnerships with external organisations providing job opportunities within the company for people with special educational needs and disabilities. About the Company Rapport is an award winning, specialist company that provides corporate organisations with a range of fully managed front and back of house guest services. Our tailored services are provided to clients in all major cities in the UK and Ireland and in key locations in the US and Hong Kong. We are very proud to count some of the UK's most forward-thinking, blue-chip companies as our clients, from small boutique firms to large multi-site international corporations, all with a common goal to provide excellent Customer Service. Our most prestigious awards include: In the 2021 'Best Companies to work for' awards, Rapport was recognised as being the Best Company to Work for in the U.K. Business Services Sector, Rapport was recognised as the second Best (Large) Company to Work for in the UK and third Best Company to Work for in London (all categories and company sizes). We were awarded three stars from 'Best Companies', their ultimate accolade, in 2021 signifying a 'World Class' company. Top 30 Best Places to Work in Hospitality in 2021 winner. Excellence in Diversity & Inclusion at HR in Hospitality Awards 2019 Rapport is a part of Compass Group UK & Ireland, a FTSE 100 company. Please visit our website for further information and before applying to learn more about Rapport and our clients. We will contact applicants within 5-7 workings days. Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.
May 17, 2024
Full time
We have a wonderful opportunity for a Senior Front of House Coordinator to join our vibrant and dynamic team at one of Rapport's prestigious client site. The client's portfolio covers a range of offices and retail estate in the heart of the City of London. The site is the largest pedestrianised neighbourhood in Central London: a diverse community connecting innovation and finance, and a public arena for new food, retail and culture. Rapport team covers 12 buildings in this prestigious site, companies in our buildings ranging from Investment banks and Law firms to High Tech companies. This role is 40 hrs per week, Monday to Friday, between 7.30am-5pm on a rotation basis In this role, you main responsibilities will include: Maintain a strong awareness of business activity and communicate all updates to the team members Plan and organise the work so that it is efficient and effective and allows service to be delivered promptly and reliably Deal with any complaints or concerns and liaise with relevant departments in a timely, efficient manner, escalating to Management accordingly and ensuring it has been documented appropriately Support the Contract Manager and Assistant Contract Manager in the development of the team Organise and execute job chats and performance reviews and highlight any further training needs of team members to the Line Manager Support the training of new receptionists Communicate effectively with peers and management, displaying accuracy and attention to detail both in verbal and written communication Liaise with all departments to ensure a smooth and professional service is offered to the client Ensure any procedural changes are communicated and understood by the team Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together Be passionate about delivering high standard service and going the extra mile Have excellent communication skills and the ability to work as part of the team Be proactive and initiative, flexible and adaptable, with great attention to detail and ambition to learn and grow Display excellent personal presentation and interpersonal skills Have an outgoing personality and be able to easily build rapport with key stakeholders We are looking for someone with experience in managing a team, ideally in a customer facing environment. Some of our benefits include: Exclusive travel discounts with TUI, Expedia, and many more Save money on your groceries with discounts on Tesco, Sainsbury's, Morrisons and other major brands A wide range of offers dedicated to improving your personal finances for a more secure future, including life assurance cover Regular emails filled with the best discounts and savings available Receive cash rewards every time you spend and use them on a wide range of brands Financial rewards - for recommending your friends and family and/or even when you bring new business to us (legitimate qualified sales leads) Contributory pension scheme Access to wellness programs to promote the mental health and well-being of our Ambassadors Employee Assistance Program to guide and support our team members Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Learning & development opportunities to support your personal and professional development and growth WOW Awards to celebrate our brilliant Ambassadors nominated for their exceptional service by our guests and clients One Paid Day for Charity Work Why Rapport? Our people come first, and we are committed to developing you and offering a number of fantastic professional and personal development opportunities. We have a suite of over 50 training workshops and a number of Leadership programmes to support you with your development and career progression within Rapport. We are committed to equality of opportunity and inclusion within the workplace, and we celebrate everyone's differences and diverse backgrounds. We have created a number of Employee Networks as part of our "Be Yourself at Rapport" programme, to create a safe space for our Ambassadors to connect and collaborate, ensuring we champion diversity and inclusion in all that we do. Our Ambassadors' mental and physical wellbeing is very important to us, and we continue to have a real focus on providing the varied support and initiatives for our teams to get involved in. Rapport is also a Disability Confident Employer, and we have a number of partnerships with external organisations providing job opportunities within the company for people with special educational needs and disabilities. About the Company Rapport is an award winning, specialist company that provides corporate organisations with a range of fully managed front and back of house guest services. Our tailored services are provided to clients in all major cities in the UK and Ireland and in key locations in the US and Hong Kong. We are very proud to count some of the UK's most forward-thinking, blue-chip companies as our clients, from small boutique firms to large multi-site international corporations, all with a common goal to provide excellent Customer Service. Our most prestigious awards include: In the 2021 'Best Companies to work for' awards, Rapport was recognised as being the Best Company to Work for in the U.K. Business Services Sector, Rapport was recognised as the second Best (Large) Company to Work for in the UK and third Best Company to Work for in London (all categories and company sizes). We were awarded three stars from 'Best Companies', their ultimate accolade, in 2021 signifying a 'World Class' company. Top 30 Best Places to Work in Hospitality in 2021 winner. Excellence in Diversity & Inclusion at HR in Hospitality Awards 2019 Rapport is a part of Compass Group UK & Ireland, a FTSE 100 company. Please visit our website for further information and before applying to learn more about Rapport and our clients. We will contact applicants within 5-7 workings days. Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.
We have a wonderful opportunity for a Senior Front of House Coordinator to join our vibrant and dynamic team at one of Rapport's prestigious client site. The client's portfolio covers a range of offices and retail estate in the heart of the City of London. The site is the largest pedestrianised neighbourhood in Central London: a diverse community connecting innovation and finance, and a public arena for new food, retail and culture. Rapport team covers 12 buildings in this prestigious site, companies in our buildings ranging from Investment banks and Law firms to High Tech companies. This role is 40 hrs per week, Monday to Friday, between 7.30am-5pm on a rotation basis In this role, you main responsibilities will include: Maintain a strong awareness of business activity and communicate all updates to the team members Plan and organise the work so that it is efficient and effective and allows service to be delivered promptly and reliably Deal with any complaints or concerns and liaise with relevant departments in a timely, efficient manner, escalating to Management accordingly and ensuring it has been documented appropriately Support the Contract Manager and Assistant Contract Manager in the development of the team Organise and execute job chats and performance reviews and highlight any further training needs of team members to the Line Manager Support the training of new receptionists Communicate effectively with peers and management, displaying accuracy and attention to detail both in verbal and written communication Liaise with all departments to ensure a smooth and professional service is offered to the client Ensure any procedural changes are communicated and understood by the team Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together Be passionate about delivering high standard service and going the extra mile Have excellent communication skills and the ability to work as part of the team Be proactive and initiative, flexible and adaptable, with great attention to detail and ambition to learn and grow Display excellent personal presentation and interpersonal skills Have an outgoing personality and be able to easily build rapport with key stakeholders We are looking for someone with experience in managing a team, ideally in a customer facing environment. Some of our benefits include: Exclusive travel discounts with TUI, Expedia, and many more Save money on your groceries with discounts on Tesco, Sainsbury's, Morrisons and other major brands A wide range of offers dedicated to improving your personal finances for a more secure future, including life assurance cover Regular emails filled with the best discounts and savings available Receive cash rewards every time you spend and use them on a wide range of brands Financial rewards - for recommending your friends and family and/or even when you bring new business to us (legitimate qualified sales leads) Contributory pension scheme Access to wellness programs to promote the mental health and well-being of our Ambassadors Employee Assistance Program to guide and support our team members Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Learning & development opportunities to support your personal and professional development and growth WOW Awards to celebrate our brilliant Ambassadors nominated for their exceptional service by our guests and clients One Paid Day for Charity Work Why Rapport? Our people come first, and we are committed to developing you and offering a number of fantastic professional and personal development opportunities. We have a suite of over 50 training workshops and a number of Leadership programmes to support you with your development and career progression within Rapport. We are committed to equality of opportunity and inclusion within the workplace, and we celebrate everyone's differences and diverse backgrounds. We have created a number of Employee Networks as part of our "Be Yourself at Rapport" programme, to create a safe space for our Ambassadors to connect and collaborate, ensuring we champion diversity and inclusion in all that we do. Our Ambassadors' mental and physical wellbeing is very important to us, and we continue to have a real focus on providing the varied support and initiatives for our teams to get involved in. Rapport is also a Disability Confident Employer, and we have a number of partnerships with external organisations providing job opportunities within the company for people with special educational needs and disabilities. About the Company Rapport is an award winning, specialist company that provides corporate organisations with a range of fully managed front and back of house guest services. Our tailored services are provided to clients in all major cities in the UK and Ireland and in key locations in the US and Hong Kong. We are very proud to count some of the UK's most forward-thinking, blue-chip companies as our clients, from small boutique firms to large multi-site international corporations, all with a common goal to provide excellent Customer Service. Our most prestigious awards include: In the 2021 'Best Companies to work for' awards, Rapport was recognised as being the Best Company to Work for in the U.K. Business Services Sector, Rapport was recognised as the second Best (Large) Company to Work for in the UK and third Best Company to Work for in London (all categories and company sizes). We were awarded three stars from 'Best Companies', their ultimate accolade, in 2021 signifying a 'World Class' company. Top 30 Best Places to Work in Hospitality in 2021 winner. Excellence in Diversity & Inclusion at HR in Hospitality Awards 2019 Rapport is a part of Compass Group UK & Ireland, a FTSE 100 company. Please visit our website for further information and before applying to learn more about Rapport and our clients. We will contact applicants within 5-7 workings days. Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.
May 17, 2024
Full time
We have a wonderful opportunity for a Senior Front of House Coordinator to join our vibrant and dynamic team at one of Rapport's prestigious client site. The client's portfolio covers a range of offices and retail estate in the heart of the City of London. The site is the largest pedestrianised neighbourhood in Central London: a diverse community connecting innovation and finance, and a public arena for new food, retail and culture. Rapport team covers 12 buildings in this prestigious site, companies in our buildings ranging from Investment banks and Law firms to High Tech companies. This role is 40 hrs per week, Monday to Friday, between 7.30am-5pm on a rotation basis In this role, you main responsibilities will include: Maintain a strong awareness of business activity and communicate all updates to the team members Plan and organise the work so that it is efficient and effective and allows service to be delivered promptly and reliably Deal with any complaints or concerns and liaise with relevant departments in a timely, efficient manner, escalating to Management accordingly and ensuring it has been documented appropriately Support the Contract Manager and Assistant Contract Manager in the development of the team Organise and execute job chats and performance reviews and highlight any further training needs of team members to the Line Manager Support the training of new receptionists Communicate effectively with peers and management, displaying accuracy and attention to detail both in verbal and written communication Liaise with all departments to ensure a smooth and professional service is offered to the client Ensure any procedural changes are communicated and understood by the team Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together Be passionate about delivering high standard service and going the extra mile Have excellent communication skills and the ability to work as part of the team Be proactive and initiative, flexible and adaptable, with great attention to detail and ambition to learn and grow Display excellent personal presentation and interpersonal skills Have an outgoing personality and be able to easily build rapport with key stakeholders We are looking for someone with experience in managing a team, ideally in a customer facing environment. Some of our benefits include: Exclusive travel discounts with TUI, Expedia, and many more Save money on your groceries with discounts on Tesco, Sainsbury's, Morrisons and other major brands A wide range of offers dedicated to improving your personal finances for a more secure future, including life assurance cover Regular emails filled with the best discounts and savings available Receive cash rewards every time you spend and use them on a wide range of brands Financial rewards - for recommending your friends and family and/or even when you bring new business to us (legitimate qualified sales leads) Contributory pension scheme Access to wellness programs to promote the mental health and well-being of our Ambassadors Employee Assistance Program to guide and support our team members Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Learning & development opportunities to support your personal and professional development and growth WOW Awards to celebrate our brilliant Ambassadors nominated for their exceptional service by our guests and clients One Paid Day for Charity Work Why Rapport? Our people come first, and we are committed to developing you and offering a number of fantastic professional and personal development opportunities. We have a suite of over 50 training workshops and a number of Leadership programmes to support you with your development and career progression within Rapport. We are committed to equality of opportunity and inclusion within the workplace, and we celebrate everyone's differences and diverse backgrounds. We have created a number of Employee Networks as part of our "Be Yourself at Rapport" programme, to create a safe space for our Ambassadors to connect and collaborate, ensuring we champion diversity and inclusion in all that we do. Our Ambassadors' mental and physical wellbeing is very important to us, and we continue to have a real focus on providing the varied support and initiatives for our teams to get involved in. Rapport is also a Disability Confident Employer, and we have a number of partnerships with external organisations providing job opportunities within the company for people with special educational needs and disabilities. About the Company Rapport is an award winning, specialist company that provides corporate organisations with a range of fully managed front and back of house guest services. Our tailored services are provided to clients in all major cities in the UK and Ireland and in key locations in the US and Hong Kong. We are very proud to count some of the UK's most forward-thinking, blue-chip companies as our clients, from small boutique firms to large multi-site international corporations, all with a common goal to provide excellent Customer Service. Our most prestigious awards include: In the 2021 'Best Companies to work for' awards, Rapport was recognised as being the Best Company to Work for in the U.K. Business Services Sector, Rapport was recognised as the second Best (Large) Company to Work for in the UK and third Best Company to Work for in London (all categories and company sizes). We were awarded three stars from 'Best Companies', their ultimate accolade, in 2021 signifying a 'World Class' company. Top 30 Best Places to Work in Hospitality in 2021 winner. Excellence in Diversity & Inclusion at HR in Hospitality Awards 2019 Rapport is a part of Compass Group UK & Ireland, a FTSE 100 company. Please visit our website for further information and before applying to learn more about Rapport and our clients. We will contact applicants within 5-7 workings days. Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.
We are seeking a dedicated fluent Dutch/English Speaking Client Sales Coordinator to join our client's dynamic team. The successful candidate will be responsible for handling enquiries from both prospective and existing clients, ensuring a seamless and professional customer experience. This role will involve liaising with all company departments and third-party suppliers. You will be required to showcase the company product in the Showroom (4 days per week), demonstrating its features/benefits. You will need to be comfortable presenting with a video device so must be reasonably tech savvy. This will involve working with one other person in the Showroom at all times, in a locked environment and by appointment only. 1 Day a week will entail working from home carrying out the same duties but without the demonstrations. Commission Commission is payable on all sales completed providing not an existing customer. However, commission will be split should another member of staff be required to do the demonstration. You must be able to work with and fit into a small team and possess great client service skills. Excellent MS Office, CRM experience and telesales also required, together with a good, smart appearance. Duties of the role will include: • Answering inbound telephone calls and managing incoming sales email requests. • Distributing enquiries to the appropriate internal or external departments in line with company processes. • Addressing and resolving client queries and complaints professionally and promptly. • Providing administrative support, including preparing client quotations, proforma invoices, and RFPs. • Ensuring full payments are received before dispatching items. • Keeping the company CRM updated with conversations, quotations, client notes, and other relevant information. • Managing incoming Web Chat inquiries. Special Requirements: • Proven experience in a client services environment. • Excellent oral and written communication skills in English/Dutch. • Computer literate. • Ability to multitask in a start-up environment. • Team-oriented with a proactive attitude. • Strong attention to detail and integrity. • Ability to remain calm and composed, even in challenging situations. • Cooperative and pleasant demeanour
May 17, 2024
Full time
We are seeking a dedicated fluent Dutch/English Speaking Client Sales Coordinator to join our client's dynamic team. The successful candidate will be responsible for handling enquiries from both prospective and existing clients, ensuring a seamless and professional customer experience. This role will involve liaising with all company departments and third-party suppliers. You will be required to showcase the company product in the Showroom (4 days per week), demonstrating its features/benefits. You will need to be comfortable presenting with a video device so must be reasonably tech savvy. This will involve working with one other person in the Showroom at all times, in a locked environment and by appointment only. 1 Day a week will entail working from home carrying out the same duties but without the demonstrations. Commission Commission is payable on all sales completed providing not an existing customer. However, commission will be split should another member of staff be required to do the demonstration. You must be able to work with and fit into a small team and possess great client service skills. Excellent MS Office, CRM experience and telesales also required, together with a good, smart appearance. Duties of the role will include: • Answering inbound telephone calls and managing incoming sales email requests. • Distributing enquiries to the appropriate internal or external departments in line with company processes. • Addressing and resolving client queries and complaints professionally and promptly. • Providing administrative support, including preparing client quotations, proforma invoices, and RFPs. • Ensuring full payments are received before dispatching items. • Keeping the company CRM updated with conversations, quotations, client notes, and other relevant information. • Managing incoming Web Chat inquiries. Special Requirements: • Proven experience in a client services environment. • Excellent oral and written communication skills in English/Dutch. • Computer literate. • Ability to multitask in a start-up environment. • Team-oriented with a proactive attitude. • Strong attention to detail and integrity. • Ability to remain calm and composed, even in challenging situations. • Cooperative and pleasant demeanour