Dedicated to sustainable development, Arup is a collective of designers, consultants and experts working globally. At Arup you will have the opportunity to collaborate on ambitious projects - delivering remarkable outcomes for clients and communities, and to do socially useful work that has meaning. Arup's purpose, shared values and collaborative approach has set it apart for over 75 years, and now is your opportunity to join. AMS is the world's leading provider of Talent Acquisition and Management Services. Our contingent Workforce Solutions (CWS) service acts as an extension of our clients' recruitment team and provides professional interim and temporary resources. We partner with Arup to support contingent recruitment processes. On behalf of Arup, we are looking for a Security Vetting Assistant for a 12-month long contract based in Whitehaven (hybrid working pattern). About this career opportunity: In December 2012, a Joint Venture of Arup and Morgan Sindall Group was appointed as the delivery partner to Sellafield Ltd for their Infrastructure Strategic Alliance (ISA). Our role is to prioritise, plan, programme, manage and deliver a range of non-nuclear essential infrastructure services including all utilities, transport and supporting buildings. As well as the work with the Alliance, we are developing a growing workload across Cumbria and beyond. It is an essential requirement that our staff hold appropriate security clearance and the security vetting team perform a vital role in assisting staff to apply for and renew relevant security clearances and passes. The Security Vetting Assistant position is based in Whitehaven (hybrid) and will report to the Senior Office Coordinator and Arup Security Controller. The role will involve working as part of the Arup security vetting team to assist Arup staff and subcontractors to apply for new security clearances and site passes, to assist with annual renewals, and to work with the Arup Security Controller on other security related tasks. Security Vetting Assistant duties will include: New applications - Following new staff being identified by a project, assist to initiate the application process, issue forms, request relevant documents. Review the completed application packs to ensure these are completed in compliance with Sellafield requirements. Follow through applications, including ensuring queries are answered in a timely manner. Renewals - identify staff who require renewals from the database and issue forms and follow up to ensure timely renewals. Progress monitoring - ensure the relevant records are accurately updated. Checking progress and monitoring that forms are returned to the required deadlines. Making follow up calls to staff where required. Compliance checking - assisting with regular checks to ensure that all staff working on the projects are correctly cleared and the data we hold is compliant with GDPR. Attend regular security team meetings. Assist with the drafting of security notices and issuing them including use of mail merges from the clearance data base. Assisting the security team/Security Controller with other ad hoc security tasks. What we're looking for: Eligibility to obtain BPSS clearance. Sound knowledge of Microsoft Office software. Ablility to perform accurate record keeping. Great attention to detail. Strong time keeping skills to manage changing deadlines and ensure applications are completed in a timely manner and to quality standards. Honesty and discretion. Confidence to work with staff of all levels to ensure they complete applications on time. Driving license and own transport required (for travelling to the Sellafield site on ad hoc basis). Diversity at Arup: Arup is an equal opportunity employer that actively promotes and nurtures a diverse and inclusive workforce. Guided by its values and alignment with the UN Sustainable Development Goals, Arup creates and contributes to equitable spaces and systems, while cultivating a sense of belonging for all. Arup's internal employee networks support their inclusive culture: from race, ethnicity and cross-cultural working to gender equity and LGBTQ+ and disability inclusion - creating a space for everyone to express themselves and make a positive difference. If you are interested in applying for this position and meet the criteria outlined above, please click the link to apply and speak to one of our Sourcing Specialists. AMS are committed to providing all our candidates with the opportunity to perform at their best throughout the recruitment process. Please let us know if you require any additional support or reasonable adjustments during the screening process and we will work with you and Arup to identify the best solution to meet your requirements. AMS, a Recruitment Process Outsourcing Company, may in the delivery of some of its services be deemed to operate as an Employment Agency or an Employment Business.
May 18, 2024
Contractor
Dedicated to sustainable development, Arup is a collective of designers, consultants and experts working globally. At Arup you will have the opportunity to collaborate on ambitious projects - delivering remarkable outcomes for clients and communities, and to do socially useful work that has meaning. Arup's purpose, shared values and collaborative approach has set it apart for over 75 years, and now is your opportunity to join. AMS is the world's leading provider of Talent Acquisition and Management Services. Our contingent Workforce Solutions (CWS) service acts as an extension of our clients' recruitment team and provides professional interim and temporary resources. We partner with Arup to support contingent recruitment processes. On behalf of Arup, we are looking for a Security Vetting Assistant for a 12-month long contract based in Whitehaven (hybrid working pattern). About this career opportunity: In December 2012, a Joint Venture of Arup and Morgan Sindall Group was appointed as the delivery partner to Sellafield Ltd for their Infrastructure Strategic Alliance (ISA). Our role is to prioritise, plan, programme, manage and deliver a range of non-nuclear essential infrastructure services including all utilities, transport and supporting buildings. As well as the work with the Alliance, we are developing a growing workload across Cumbria and beyond. It is an essential requirement that our staff hold appropriate security clearance and the security vetting team perform a vital role in assisting staff to apply for and renew relevant security clearances and passes. The Security Vetting Assistant position is based in Whitehaven (hybrid) and will report to the Senior Office Coordinator and Arup Security Controller. The role will involve working as part of the Arup security vetting team to assist Arup staff and subcontractors to apply for new security clearances and site passes, to assist with annual renewals, and to work with the Arup Security Controller on other security related tasks. Security Vetting Assistant duties will include: New applications - Following new staff being identified by a project, assist to initiate the application process, issue forms, request relevant documents. Review the completed application packs to ensure these are completed in compliance with Sellafield requirements. Follow through applications, including ensuring queries are answered in a timely manner. Renewals - identify staff who require renewals from the database and issue forms and follow up to ensure timely renewals. Progress monitoring - ensure the relevant records are accurately updated. Checking progress and monitoring that forms are returned to the required deadlines. Making follow up calls to staff where required. Compliance checking - assisting with regular checks to ensure that all staff working on the projects are correctly cleared and the data we hold is compliant with GDPR. Attend regular security team meetings. Assist with the drafting of security notices and issuing them including use of mail merges from the clearance data base. Assisting the security team/Security Controller with other ad hoc security tasks. What we're looking for: Eligibility to obtain BPSS clearance. Sound knowledge of Microsoft Office software. Ablility to perform accurate record keeping. Great attention to detail. Strong time keeping skills to manage changing deadlines and ensure applications are completed in a timely manner and to quality standards. Honesty and discretion. Confidence to work with staff of all levels to ensure they complete applications on time. Driving license and own transport required (for travelling to the Sellafield site on ad hoc basis). Diversity at Arup: Arup is an equal opportunity employer that actively promotes and nurtures a diverse and inclusive workforce. Guided by its values and alignment with the UN Sustainable Development Goals, Arup creates and contributes to equitable spaces and systems, while cultivating a sense of belonging for all. Arup's internal employee networks support their inclusive culture: from race, ethnicity and cross-cultural working to gender equity and LGBTQ+ and disability inclusion - creating a space for everyone to express themselves and make a positive difference. If you are interested in applying for this position and meet the criteria outlined above, please click the link to apply and speak to one of our Sourcing Specialists. AMS are committed to providing all our candidates with the opportunity to perform at their best throughout the recruitment process. Please let us know if you require any additional support or reasonable adjustments during the screening process and we will work with you and Arup to identify the best solution to meet your requirements. AMS, a Recruitment Process Outsourcing Company, may in the delivery of some of its services be deemed to operate as an Employment Agency or an Employment Business.
Adcock Refrigeration and Air Conditioning
Cambridge, Cambridgeshire
Location: Cambridge Contract Type: Fixed Term Contract/ Full time Salary: Competitive Hours: 40 We are looking for a talented, organized Administrator to join our busy team in Cambridge on a maternity cover contract. If you are on the lookout for your next opportunity, with an employer that cares deeply for its employees and has a history of long-serving employees, then this may be your chance. Adcock Refrigeration and Air Conditioning is a widely respected company within the cooling and heating industry. In 2023 we achieved an 88% employee engagement score, which shows that we are doing very well in achieving our mission to deliver an outstanding client experience every day, by creating a great place to work . What you ll be doing: As part of a small administrative team, you will be the first contact for clients and engineers. You will support the Service and Maintenance department in delivering exceptional service to our clients. Your day will include: • Answering the phones and dealing with queries • Planning jobs and making sure that the engineers know where to go. • Providing quotations to customers for maintenance contracts • Renewal of maintenance contracts • Producing invoices • Keeping records and updating relevant databases • Every day is different, and every client is unique! What we need from you: • An experienced administrator in a busy, reactive working environment. • Good computer skills, specifically Microsoft applications. • Experience in using databases would be an advantage • Ability to deliver excellent Customer service. • Able to prioritise and react to changing customer needs in a calm and effective manner. What we offer: • A competitive salary, commensurate with skill and experience. • A friendly, close working environment with plenty of free parking. • Varied and interesting work • 25 days holiday, plus bank holidays. Holiday allowance increases with service. • Pension. Next steps: • If you feel that this is the right opportunity for you, click apply and complete the short application process. • We are an Equal Opportunities Employer. We encourage applicants from every background to apply for our vacancies. If you ve got what it takes, then we want to hear from you! • You may have experience of the following: Office Administrator, Operations Administrator, Administrator, Office Assistant, Administrative Assistant, Business Administrator, Admin Assistant, Building Service Administrator, Contract Administrator, etc. • Delivering an outstanding customer experience every day, by creating a great place to work. As a widely respected organisation within the cooling and heating industry, we believe that our success is down to our employees. In 2023 we achieved an 88% employee engagement score, which shows that we are doing very well in achieving our mission to "deliver an outstanding client experience ever day, by creating a great place to work". By creating a great place to work for our talented, hard working, loyal employees our business will continue to deliver and be known for our excellent service and expertise. Benefits 25 days holiday per annum (FTE), plus bank holidays, increasing with service. Pension Scheme Wide training opportunitiesAll the latest software, tools and equipment You may also have experience in the following: Manager, Administrative Manager, Office Coordinator, Business Administrator, Administrative Director, Administration Officer, Office Support Specialist REF-(phone number removed)
May 18, 2024
Contractor
Location: Cambridge Contract Type: Fixed Term Contract/ Full time Salary: Competitive Hours: 40 We are looking for a talented, organized Administrator to join our busy team in Cambridge on a maternity cover contract. If you are on the lookout for your next opportunity, with an employer that cares deeply for its employees and has a history of long-serving employees, then this may be your chance. Adcock Refrigeration and Air Conditioning is a widely respected company within the cooling and heating industry. In 2023 we achieved an 88% employee engagement score, which shows that we are doing very well in achieving our mission to deliver an outstanding client experience every day, by creating a great place to work . What you ll be doing: As part of a small administrative team, you will be the first contact for clients and engineers. You will support the Service and Maintenance department in delivering exceptional service to our clients. Your day will include: • Answering the phones and dealing with queries • Planning jobs and making sure that the engineers know where to go. • Providing quotations to customers for maintenance contracts • Renewal of maintenance contracts • Producing invoices • Keeping records and updating relevant databases • Every day is different, and every client is unique! What we need from you: • An experienced administrator in a busy, reactive working environment. • Good computer skills, specifically Microsoft applications. • Experience in using databases would be an advantage • Ability to deliver excellent Customer service. • Able to prioritise and react to changing customer needs in a calm and effective manner. What we offer: • A competitive salary, commensurate with skill and experience. • A friendly, close working environment with plenty of free parking. • Varied and interesting work • 25 days holiday, plus bank holidays. Holiday allowance increases with service. • Pension. Next steps: • If you feel that this is the right opportunity for you, click apply and complete the short application process. • We are an Equal Opportunities Employer. We encourage applicants from every background to apply for our vacancies. If you ve got what it takes, then we want to hear from you! • You may have experience of the following: Office Administrator, Operations Administrator, Administrator, Office Assistant, Administrative Assistant, Business Administrator, Admin Assistant, Building Service Administrator, Contract Administrator, etc. • Delivering an outstanding customer experience every day, by creating a great place to work. As a widely respected organisation within the cooling and heating industry, we believe that our success is down to our employees. In 2023 we achieved an 88% employee engagement score, which shows that we are doing very well in achieving our mission to "deliver an outstanding client experience ever day, by creating a great place to work". By creating a great place to work for our talented, hard working, loyal employees our business will continue to deliver and be known for our excellent service and expertise. Benefits 25 days holiday per annum (FTE), plus bank holidays, increasing with service. Pension Scheme Wide training opportunitiesAll the latest software, tools and equipment You may also have experience in the following: Manager, Administrative Manager, Office Coordinator, Business Administrator, Administrative Director, Administration Officer, Office Support Specialist REF-(phone number removed)
Moore Barlow is currently seeking a Marketing Coordinator to join our Business Development & Marketing Team in the Southampton or Richmond offices. Formed via a merger in 2020, Moore Barlow is a leading law firm and we aim to be the best law firm to work for regionally. Whether you ve worked for a law firm or not, you ll find us different. We are a career firm, providing access to high quality work, long-term career opportunities and an environment built on the premise of being human first . Put simply, we care as much about your career as you do. Moore Barlow's purpose is to make a difference. We strive to deliver our services to Clients using empathy and expertise, developing long-term relationships. Our Business Development & Marketing Team plays a key role in ensuring our teams harness our long-term relationships, ensuring a strategic approach to growing revenues and ensuring that we deliver on our brand promise. We are now 450 people, including 280 lawyers and 58 Partners, with offices across the South-East and London. About the position: Our Marketing Coordinator role plays a key role within the team, and you ll be responsible for coordinating key marketing campaigns, managing the production of marketing materials, and ensuring brand consistency across all channels. You ll get to work with all kinds of people on a day to day basis, collaborating with both external suppliers and internal stakeholders, supporting budget management, and enhancing communications to make sure they suit the intended audiences. This is a varied role, offering an opportunity where no two days are the same. There is no such thing as a typical day, but you ll be involved in some of the following: Project management of key marketing campaigns and day to day marketing and business development activity, through close collaboration and liaison with the marketing team. Assist in the creation of impactful marketing materials tailored to the firm s brand, ensuring we communicate the value proposition to our target audiences. Co-ordinate media bookings for all B2B-related campaigns and divisional activity. Working closely with other Marketing Co-ordinators in the wider team on projects across the full breadth of activities undertaken by the team. Support with maintaining and updating the team s documentation and databases. With help from the senior marketing team, manage expenses and financial activity for each project budget. Undertake regular competitor analysis, highlighting significant changes to the senior marketing team. Acting as first point of contact for queries coming through the team s inbox responding or escalating as necessary. Helping the team to operate as effectively and collaboratively as possible by taking the lead on administration tasks. About you: You ll likely have experience working as a Marketing Assistant, Marketing Executive (or similar) in an agency or in-house team looking for your next step . Ours is a diverse team that handles the full spectrum of marketing projects and initiatives, and as Marketing Coordinator you will have the opportunity to work with individuals across the team while you develop your skills and work towards becoming a specialist in your preferred area. In addition, you ll probably also have some of the following: Experience across a wide range of marketing activities as part of an agency or in-house team. Be excited by building a career in marketing, whilst implementing best-in-class approaches, and proactive in acquiring knowledge and learning as needed. An organised individual who can manage multiple tasks and prioritise effectively to meet tight deadlines. Tech-confident, with the ability to investigate and use new tools to improve workflow and efficiency in the team. A great communicator who can confidently engage with external suppliers and internal stakeholders of all levels. A team player who is happy to provide support across the wider team and get stuck in . If you have the required skills and experience and are keen to advance your career as part of our fantastic Business Development & Marketing Team then we strongly encourage you to apply. If you would like to learn more about this opportunity before applying, please contact Brandon Duchesne, Talent Acquisition Manager, for an informal conversation.
May 18, 2024
Full time
Moore Barlow is currently seeking a Marketing Coordinator to join our Business Development & Marketing Team in the Southampton or Richmond offices. Formed via a merger in 2020, Moore Barlow is a leading law firm and we aim to be the best law firm to work for regionally. Whether you ve worked for a law firm or not, you ll find us different. We are a career firm, providing access to high quality work, long-term career opportunities and an environment built on the premise of being human first . Put simply, we care as much about your career as you do. Moore Barlow's purpose is to make a difference. We strive to deliver our services to Clients using empathy and expertise, developing long-term relationships. Our Business Development & Marketing Team plays a key role in ensuring our teams harness our long-term relationships, ensuring a strategic approach to growing revenues and ensuring that we deliver on our brand promise. We are now 450 people, including 280 lawyers and 58 Partners, with offices across the South-East and London. About the position: Our Marketing Coordinator role plays a key role within the team, and you ll be responsible for coordinating key marketing campaigns, managing the production of marketing materials, and ensuring brand consistency across all channels. You ll get to work with all kinds of people on a day to day basis, collaborating with both external suppliers and internal stakeholders, supporting budget management, and enhancing communications to make sure they suit the intended audiences. This is a varied role, offering an opportunity where no two days are the same. There is no such thing as a typical day, but you ll be involved in some of the following: Project management of key marketing campaigns and day to day marketing and business development activity, through close collaboration and liaison with the marketing team. Assist in the creation of impactful marketing materials tailored to the firm s brand, ensuring we communicate the value proposition to our target audiences. Co-ordinate media bookings for all B2B-related campaigns and divisional activity. Working closely with other Marketing Co-ordinators in the wider team on projects across the full breadth of activities undertaken by the team. Support with maintaining and updating the team s documentation and databases. With help from the senior marketing team, manage expenses and financial activity for each project budget. Undertake regular competitor analysis, highlighting significant changes to the senior marketing team. Acting as first point of contact for queries coming through the team s inbox responding or escalating as necessary. Helping the team to operate as effectively and collaboratively as possible by taking the lead on administration tasks. About you: You ll likely have experience working as a Marketing Assistant, Marketing Executive (or similar) in an agency or in-house team looking for your next step . Ours is a diverse team that handles the full spectrum of marketing projects and initiatives, and as Marketing Coordinator you will have the opportunity to work with individuals across the team while you develop your skills and work towards becoming a specialist in your preferred area. In addition, you ll probably also have some of the following: Experience across a wide range of marketing activities as part of an agency or in-house team. Be excited by building a career in marketing, whilst implementing best-in-class approaches, and proactive in acquiring knowledge and learning as needed. An organised individual who can manage multiple tasks and prioritise effectively to meet tight deadlines. Tech-confident, with the ability to investigate and use new tools to improve workflow and efficiency in the team. A great communicator who can confidently engage with external suppliers and internal stakeholders of all levels. A team player who is happy to provide support across the wider team and get stuck in . If you have the required skills and experience and are keen to advance your career as part of our fantastic Business Development & Marketing Team then we strongly encourage you to apply. If you would like to learn more about this opportunity before applying, please contact Brandon Duchesne, Talent Acquisition Manager, for an informal conversation.
Job Title: On The Water (OTW) Project Assistant Location: Birmingham Salary: £27,250 per annum, pro rata Job type: Full time, 11 week fixed term contract, starting on 8 July 2024 Closing Date: 3 June 2024 Interviews Date: Interviews to be held virtually 11 June 2024 Are you looking for a new opportunity? We are a vibrant and growing charity delivering life changing nautical adventure for young people through the Sea Cadets to give them the best possible head start in life. We also provide personal and professional development opportunities for seafarers with the Society. Working with our staff, cadets, and volunteers, we have built a vision and five-year strategy to take us forward and further improve the astounding contribution already made through our work to the lives of thousands of young people and seafarers, while fully supporting our volunteers who are vital to our success. We are currently looking for an OTW Project Assistant who will support the delivery of the On The Water project at one of our boating stations in Birmingham. The project provides young people from outside Sea Cadets, age 9-14, the opportunity to get on the water, learn new skills and build confidence through boating activity. This is a very varied and rewarding role that requires someone who is self-motivated, inspiring, organised, creative, tenacious, positive, IT competent and with a real interest in people with an attention to detail and real enthusiasm for the project. Project delivery takes place between 29 July 2024 and 30 August 2024 when the young people will be attending boating sessions. During this busy time the Project Assistant will be based at the boat station each day to complete registration, manage group change overs, track project targets, encourage survey completion and fill booking gaps. Prior to delivery the role will be focused on supporting the booking process and engaging in community outreach. Once delivery is complete, the Project Assistant role will then predominantly be supporting the evaluation and data collection as well as supporting participants to join their local Sea Cadet unit. Key Responsibilities: The welcoming and registration of participants for the On The Water project Collecting and uploading daily statistics and figures that show how the project is progressing Making new and repeat bookings Talking to participants and their parents/carers about the opportunities within Sea Cadets Managing a waiting list and reducing drop-outs Responsible for the safety and wellbeing of participants alongside the Boat Station staff Ensure that participants complete surveys to share their experience of the project and encourage adults to feedback on their young people's experience Attend any meetings as required by the project Assist with the evaluation of the On The Water project Requirements: Previous experience of working with volunteers Experience in a customer facing role Experience working with young people Experience working with diverse community groups or working in outreach Experience of tracking targets and managing data Self-motivated and able to manage your time and workload effectively Flexible and enthusiastic Able to work as a team player with creative ideas and solutions who will empower our volunteers to make a difference to the lives of even more young people across the UK Satisfactory DBS Benefits: Flexible Working hours and a hybrid culture Cycle to work scheme and Season Ticket Loan 25 days annual leave plus bank holidays Life assurance (4x salary) for those that join the pension Private medical insurance Pension (employer contribution up to 10%) Wellbeing portal and EAP with 121 counselling Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential. National staff conference: All employees come together once a year to reflect on the past year and celebrate success at our offsite staff conference. This is a great opportunity to listen to employees' views, and for employees to network, share information and socialise. All successful applicants are required to attend safeguarding training and undergo a criminal record check. Please click APPLY to be redirected to our website to complete your application. Candidates with experience or relevant job titles of; Volunteer Support Coordinator, Volunteer Project Assistant, Volunteer Support, Project Coordinator, Project Support, Project Assistant, Project Administrator may also be considered for this role.
May 17, 2024
Full time
Job Title: On The Water (OTW) Project Assistant Location: Birmingham Salary: £27,250 per annum, pro rata Job type: Full time, 11 week fixed term contract, starting on 8 July 2024 Closing Date: 3 June 2024 Interviews Date: Interviews to be held virtually 11 June 2024 Are you looking for a new opportunity? We are a vibrant and growing charity delivering life changing nautical adventure for young people through the Sea Cadets to give them the best possible head start in life. We also provide personal and professional development opportunities for seafarers with the Society. Working with our staff, cadets, and volunteers, we have built a vision and five-year strategy to take us forward and further improve the astounding contribution already made through our work to the lives of thousands of young people and seafarers, while fully supporting our volunteers who are vital to our success. We are currently looking for an OTW Project Assistant who will support the delivery of the On The Water project at one of our boating stations in Birmingham. The project provides young people from outside Sea Cadets, age 9-14, the opportunity to get on the water, learn new skills and build confidence through boating activity. This is a very varied and rewarding role that requires someone who is self-motivated, inspiring, organised, creative, tenacious, positive, IT competent and with a real interest in people with an attention to detail and real enthusiasm for the project. Project delivery takes place between 29 July 2024 and 30 August 2024 when the young people will be attending boating sessions. During this busy time the Project Assistant will be based at the boat station each day to complete registration, manage group change overs, track project targets, encourage survey completion and fill booking gaps. Prior to delivery the role will be focused on supporting the booking process and engaging in community outreach. Once delivery is complete, the Project Assistant role will then predominantly be supporting the evaluation and data collection as well as supporting participants to join their local Sea Cadet unit. Key Responsibilities: The welcoming and registration of participants for the On The Water project Collecting and uploading daily statistics and figures that show how the project is progressing Making new and repeat bookings Talking to participants and their parents/carers about the opportunities within Sea Cadets Managing a waiting list and reducing drop-outs Responsible for the safety and wellbeing of participants alongside the Boat Station staff Ensure that participants complete surveys to share their experience of the project and encourage adults to feedback on their young people's experience Attend any meetings as required by the project Assist with the evaluation of the On The Water project Requirements: Previous experience of working with volunteers Experience in a customer facing role Experience working with young people Experience working with diverse community groups or working in outreach Experience of tracking targets and managing data Self-motivated and able to manage your time and workload effectively Flexible and enthusiastic Able to work as a team player with creative ideas and solutions who will empower our volunteers to make a difference to the lives of even more young people across the UK Satisfactory DBS Benefits: Flexible Working hours and a hybrid culture Cycle to work scheme and Season Ticket Loan 25 days annual leave plus bank holidays Life assurance (4x salary) for those that join the pension Private medical insurance Pension (employer contribution up to 10%) Wellbeing portal and EAP with 121 counselling Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential. National staff conference: All employees come together once a year to reflect on the past year and celebrate success at our offsite staff conference. This is a great opportunity to listen to employees' views, and for employees to network, share information and socialise. All successful applicants are required to attend safeguarding training and undergo a criminal record check. Please click APPLY to be redirected to our website to complete your application. Candidates with experience or relevant job titles of; Volunteer Support Coordinator, Volunteer Project Assistant, Volunteer Support, Project Coordinator, Project Support, Project Assistant, Project Administrator may also be considered for this role.
Role Overview We have a fantastic opportunity to join us as our Assistant Manager for the Hampstead office. As an Assistant Manager you are responsible for growing the lettings business in the local area with the acquisition of new business. You will be responsible for both creating new opportunities, along with managing and developing new landlord enquiries received into new instructions and ultimately new business. The role includes the promotion and marketing of the brand to increase the annual turnover and profit margin and the maximising of cross division referral opportunities. This is a fee earning role with uncapped commission so there is the opportunity for unlimited potential. Key Responsibilities To drive the expansion of the cluster, maintaining our market leader standing To build and expand Savills Lettings business and to be aware of future opportunities that will enable the office to continue to expand Carry out property valuations and listing of properties To promote and maintain internal relations with all other lettings offices as well as the relevant residential teams. To actively seek and encourage cross referrals To generate new business via various stock generation activities Efficient and timely communication with landlords and colleagues To effectively lead your team creating a proactive and upbeat environment To keep abreast of National issues and their impact on your office / our business Comply with the ARLA Propertymark ways of working, strict Property Ombudsman & RICS 'Code of Practice', as well as keeping up to date with all existing and new lettings & estate agency legislation. Key Skills To be ARLA licensed (preferred, not essential) The ability to work efficiently under pressure with a flexible approach Meticulous attention to detail Excellent relationship builder to generate business Focussed: commits to challenging goals and delivers consistently against these Continuous improvement: delivers efficiency in addition to effectiveness Self-starter, who relishes challenges and strives for the best Strong team player: builds relationships and consults with others, quickly establishes trust and credibility Diplomatic and challenging with the ability to influence others Confident with a positive outlook Ethical with strong integrity Team Overview Our team comprises of one Head of Department, three Negotiators, one Lettings Coordinator and one Prime Property Manager. The office also houses our Residential Sales Team. In addition, we work closely with our lettings head office teams, including Tenancy Progression, Corporate Services, Property Management, Client Accounts and our Hive Client Services department. Find out more about Savills offer Recruitment agencies Savills only pay agency fees where we have a signed agreement in place and that agency has been previously contacted and directed by a member of our recruitment team. We do not pay agency fees when speculative and unsolicited CVs are submitted to Savills or any of our employees other than via our careers website and through our recruitment process. If this is not adhered to, agency fees will not be paid.Submission of any unsolicited CVs or proposals to Savills will be deemed evidence of full and unlimited acceptance of this approach.
May 17, 2024
Full time
Role Overview We have a fantastic opportunity to join us as our Assistant Manager for the Hampstead office. As an Assistant Manager you are responsible for growing the lettings business in the local area with the acquisition of new business. You will be responsible for both creating new opportunities, along with managing and developing new landlord enquiries received into new instructions and ultimately new business. The role includes the promotion and marketing of the brand to increase the annual turnover and profit margin and the maximising of cross division referral opportunities. This is a fee earning role with uncapped commission so there is the opportunity for unlimited potential. Key Responsibilities To drive the expansion of the cluster, maintaining our market leader standing To build and expand Savills Lettings business and to be aware of future opportunities that will enable the office to continue to expand Carry out property valuations and listing of properties To promote and maintain internal relations with all other lettings offices as well as the relevant residential teams. To actively seek and encourage cross referrals To generate new business via various stock generation activities Efficient and timely communication with landlords and colleagues To effectively lead your team creating a proactive and upbeat environment To keep abreast of National issues and their impact on your office / our business Comply with the ARLA Propertymark ways of working, strict Property Ombudsman & RICS 'Code of Practice', as well as keeping up to date with all existing and new lettings & estate agency legislation. Key Skills To be ARLA licensed (preferred, not essential) The ability to work efficiently under pressure with a flexible approach Meticulous attention to detail Excellent relationship builder to generate business Focussed: commits to challenging goals and delivers consistently against these Continuous improvement: delivers efficiency in addition to effectiveness Self-starter, who relishes challenges and strives for the best Strong team player: builds relationships and consults with others, quickly establishes trust and credibility Diplomatic and challenging with the ability to influence others Confident with a positive outlook Ethical with strong integrity Team Overview Our team comprises of one Head of Department, three Negotiators, one Lettings Coordinator and one Prime Property Manager. The office also houses our Residential Sales Team. In addition, we work closely with our lettings head office teams, including Tenancy Progression, Corporate Services, Property Management, Client Accounts and our Hive Client Services department. Find out more about Savills offer Recruitment agencies Savills only pay agency fees where we have a signed agreement in place and that agency has been previously contacted and directed by a member of our recruitment team. We do not pay agency fees when speculative and unsolicited CVs are submitted to Savills or any of our employees other than via our careers website and through our recruitment process. If this is not adhered to, agency fees will not be paid.Submission of any unsolicited CVs or proposals to Savills will be deemed evidence of full and unlimited acceptance of this approach.
We have a wonderful opportunity for a Senior Front of House Coordinator to join our vibrant and dynamic team at one of Rapport's prestigious client site. The client's portfolio covers a range of offices and retail estate in the heart of the City of London. The site is the largest pedestrianised neighbourhood in Central London: a diverse community connecting innovation and finance, and a public arena for new food, retail and culture. Rapport team covers 12 buildings in this prestigious site, companies in our buildings ranging from Investment banks and Law firms to High Tech companies. This role is 40 hrs per week, Monday to Friday, between 7.30am-5pm on a rotation basis In this role, you main responsibilities will include: Maintain a strong awareness of business activity and communicate all updates to the team members Plan and organise the work so that it is efficient and effective and allows service to be delivered promptly and reliably Deal with any complaints or concerns and liaise with relevant departments in a timely, efficient manner, escalating to Management accordingly and ensuring it has been documented appropriately Support the Contract Manager and Assistant Contract Manager in the development of the team Organise and execute job chats and performance reviews and highlight any further training needs of team members to the Line Manager Support the training of new receptionists Communicate effectively with peers and management, displaying accuracy and attention to detail both in verbal and written communication Liaise with all departments to ensure a smooth and professional service is offered to the client Ensure any procedural changes are communicated and understood by the team Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together Be passionate about delivering high standard service and going the extra mile Have excellent communication skills and the ability to work as part of the team Be proactive and initiative, flexible and adaptable, with great attention to detail and ambition to learn and grow Display excellent personal presentation and interpersonal skills Have an outgoing personality and be able to easily build rapport with key stakeholders We are looking for someone with experience in managing a team, ideally in a customer facing environment. Some of our benefits include: Exclusive travel discounts with TUI, Expedia, and many more Save money on your groceries with discounts on Tesco, Sainsbury's, Morrisons and other major brands A wide range of offers dedicated to improving your personal finances for a more secure future, including life assurance cover Regular emails filled with the best discounts and savings available Receive cash rewards every time you spend and use them on a wide range of brands Financial rewards - for recommending your friends and family and/or even when you bring new business to us (legitimate qualified sales leads) Contributory pension scheme Access to wellness programs to promote the mental health and well-being of our Ambassadors Employee Assistance Program to guide and support our team members Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Learning & development opportunities to support your personal and professional development and growth WOW Awards to celebrate our brilliant Ambassadors nominated for their exceptional service by our guests and clients One Paid Day for Charity Work Why Rapport? Our people come first, and we are committed to developing you and offering a number of fantastic professional and personal development opportunities. We have a suite of over 50 training workshops and a number of Leadership programmes to support you with your development and career progression within Rapport. We are committed to equality of opportunity and inclusion within the workplace, and we celebrate everyone's differences and diverse backgrounds. We have created a number of Employee Networks as part of our "Be Yourself at Rapport" programme, to create a safe space for our Ambassadors to connect and collaborate, ensuring we champion diversity and inclusion in all that we do. Our Ambassadors' mental and physical wellbeing is very important to us, and we continue to have a real focus on providing the varied support and initiatives for our teams to get involved in. Rapport is also a Disability Confident Employer, and we have a number of partnerships with external organisations providing job opportunities within the company for people with special educational needs and disabilities. About the Company Rapport is an award winning, specialist company that provides corporate organisations with a range of fully managed front and back of house guest services. Our tailored services are provided to clients in all major cities in the UK and Ireland and in key locations in the US and Hong Kong. We are very proud to count some of the UK's most forward-thinking, blue-chip companies as our clients, from small boutique firms to large multi-site international corporations, all with a common goal to provide excellent Customer Service. Our most prestigious awards include: In the 2021 'Best Companies to work for' awards, Rapport was recognised as being the Best Company to Work for in the U.K. Business Services Sector, Rapport was recognised as the second Best (Large) Company to Work for in the UK and third Best Company to Work for in London (all categories and company sizes). We were awarded three stars from 'Best Companies', their ultimate accolade, in 2021 signifying a 'World Class' company. Top 30 Best Places to Work in Hospitality in 2021 winner. Excellence in Diversity & Inclusion at HR in Hospitality Awards 2019 Rapport is a part of Compass Group UK & Ireland, a FTSE 100 company. Please visit our website for further information and before applying to learn more about Rapport and our clients. We will contact applicants within 5-7 workings days. Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.
May 17, 2024
Full time
We have a wonderful opportunity for a Senior Front of House Coordinator to join our vibrant and dynamic team at one of Rapport's prestigious client site. The client's portfolio covers a range of offices and retail estate in the heart of the City of London. The site is the largest pedestrianised neighbourhood in Central London: a diverse community connecting innovation and finance, and a public arena for new food, retail and culture. Rapport team covers 12 buildings in this prestigious site, companies in our buildings ranging from Investment banks and Law firms to High Tech companies. This role is 40 hrs per week, Monday to Friday, between 7.30am-5pm on a rotation basis In this role, you main responsibilities will include: Maintain a strong awareness of business activity and communicate all updates to the team members Plan and organise the work so that it is efficient and effective and allows service to be delivered promptly and reliably Deal with any complaints or concerns and liaise with relevant departments in a timely, efficient manner, escalating to Management accordingly and ensuring it has been documented appropriately Support the Contract Manager and Assistant Contract Manager in the development of the team Organise and execute job chats and performance reviews and highlight any further training needs of team members to the Line Manager Support the training of new receptionists Communicate effectively with peers and management, displaying accuracy and attention to detail both in verbal and written communication Liaise with all departments to ensure a smooth and professional service is offered to the client Ensure any procedural changes are communicated and understood by the team Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together Be passionate about delivering high standard service and going the extra mile Have excellent communication skills and the ability to work as part of the team Be proactive and initiative, flexible and adaptable, with great attention to detail and ambition to learn and grow Display excellent personal presentation and interpersonal skills Have an outgoing personality and be able to easily build rapport with key stakeholders We are looking for someone with experience in managing a team, ideally in a customer facing environment. Some of our benefits include: Exclusive travel discounts with TUI, Expedia, and many more Save money on your groceries with discounts on Tesco, Sainsbury's, Morrisons and other major brands A wide range of offers dedicated to improving your personal finances for a more secure future, including life assurance cover Regular emails filled with the best discounts and savings available Receive cash rewards every time you spend and use them on a wide range of brands Financial rewards - for recommending your friends and family and/or even when you bring new business to us (legitimate qualified sales leads) Contributory pension scheme Access to wellness programs to promote the mental health and well-being of our Ambassadors Employee Assistance Program to guide and support our team members Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Learning & development opportunities to support your personal and professional development and growth WOW Awards to celebrate our brilliant Ambassadors nominated for their exceptional service by our guests and clients One Paid Day for Charity Work Why Rapport? Our people come first, and we are committed to developing you and offering a number of fantastic professional and personal development opportunities. We have a suite of over 50 training workshops and a number of Leadership programmes to support you with your development and career progression within Rapport. We are committed to equality of opportunity and inclusion within the workplace, and we celebrate everyone's differences and diverse backgrounds. We have created a number of Employee Networks as part of our "Be Yourself at Rapport" programme, to create a safe space for our Ambassadors to connect and collaborate, ensuring we champion diversity and inclusion in all that we do. Our Ambassadors' mental and physical wellbeing is very important to us, and we continue to have a real focus on providing the varied support and initiatives for our teams to get involved in. Rapport is also a Disability Confident Employer, and we have a number of partnerships with external organisations providing job opportunities within the company for people with special educational needs and disabilities. About the Company Rapport is an award winning, specialist company that provides corporate organisations with a range of fully managed front and back of house guest services. Our tailored services are provided to clients in all major cities in the UK and Ireland and in key locations in the US and Hong Kong. We are very proud to count some of the UK's most forward-thinking, blue-chip companies as our clients, from small boutique firms to large multi-site international corporations, all with a common goal to provide excellent Customer Service. Our most prestigious awards include: In the 2021 'Best Companies to work for' awards, Rapport was recognised as being the Best Company to Work for in the U.K. Business Services Sector, Rapport was recognised as the second Best (Large) Company to Work for in the UK and third Best Company to Work for in London (all categories and company sizes). We were awarded three stars from 'Best Companies', their ultimate accolade, in 2021 signifying a 'World Class' company. Top 30 Best Places to Work in Hospitality in 2021 winner. Excellence in Diversity & Inclusion at HR in Hospitality Awards 2019 Rapport is a part of Compass Group UK & Ireland, a FTSE 100 company. Please visit our website for further information and before applying to learn more about Rapport and our clients. We will contact applicants within 5-7 workings days. Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.
We have a wonderful opportunity for a Senior Front of House Coordinator to join our vibrant and dynamic team at one of Rapport's prestigious client site. The client's portfolio covers a range of offices and retail estate in the heart of the City of London. The site is the largest pedestrianised neighbourhood in Central London: a diverse community connecting innovation and finance, and a public arena for new food, retail and culture. Rapport team covers 12 buildings in this prestigious site, companies in our buildings ranging from Investment banks and Law firms to High Tech companies. This role is 40 hrs per week, Monday to Friday, between 7.30am-5pm on a rotation basis In this role, you main responsibilities will include: Maintain a strong awareness of business activity and communicate all updates to the team members Plan and organise the work so that it is efficient and effective and allows service to be delivered promptly and reliably Deal with any complaints or concerns and liaise with relevant departments in a timely, efficient manner, escalating to Management accordingly and ensuring it has been documented appropriately Support the Contract Manager and Assistant Contract Manager in the development of the team Organise and execute job chats and performance reviews and highlight any further training needs of team members to the Line Manager Support the training of new receptionists Communicate effectively with peers and management, displaying accuracy and attention to detail both in verbal and written communication Liaise with all departments to ensure a smooth and professional service is offered to the client Ensure any procedural changes are communicated and understood by the team Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together Be passionate about delivering high standard service and going the extra mile Have excellent communication skills and the ability to work as part of the team Be proactive and initiative, flexible and adaptable, with great attention to detail and ambition to learn and grow Display excellent personal presentation and interpersonal skills Have an outgoing personality and be able to easily build rapport with key stakeholders We are looking for someone with experience in managing a team, ideally in a customer facing environment. Some of our benefits include: Exclusive travel discounts with TUI, Expedia, and many more Save money on your groceries with discounts on Tesco, Sainsbury's, Morrisons and other major brands A wide range of offers dedicated to improving your personal finances for a more secure future, including life assurance cover Regular emails filled with the best discounts and savings available Receive cash rewards every time you spend and use them on a wide range of brands Financial rewards - for recommending your friends and family and/or even when you bring new business to us (legitimate qualified sales leads) Contributory pension scheme Access to wellness programs to promote the mental health and well-being of our Ambassadors Employee Assistance Program to guide and support our team members Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Learning & development opportunities to support your personal and professional development and growth WOW Awards to celebrate our brilliant Ambassadors nominated for their exceptional service by our guests and clients One Paid Day for Charity Work Why Rapport? Our people come first, and we are committed to developing you and offering a number of fantastic professional and personal development opportunities. We have a suite of over 50 training workshops and a number of Leadership programmes to support you with your development and career progression within Rapport. We are committed to equality of opportunity and inclusion within the workplace, and we celebrate everyone's differences and diverse backgrounds. We have created a number of Employee Networks as part of our "Be Yourself at Rapport" programme, to create a safe space for our Ambassadors to connect and collaborate, ensuring we champion diversity and inclusion in all that we do. Our Ambassadors' mental and physical wellbeing is very important to us, and we continue to have a real focus on providing the varied support and initiatives for our teams to get involved in. Rapport is also a Disability Confident Employer, and we have a number of partnerships with external organisations providing job opportunities within the company for people with special educational needs and disabilities. About the Company Rapport is an award winning, specialist company that provides corporate organisations with a range of fully managed front and back of house guest services. Our tailored services are provided to clients in all major cities in the UK and Ireland and in key locations in the US and Hong Kong. We are very proud to count some of the UK's most forward-thinking, blue-chip companies as our clients, from small boutique firms to large multi-site international corporations, all with a common goal to provide excellent Customer Service. Our most prestigious awards include: In the 2021 'Best Companies to work for' awards, Rapport was recognised as being the Best Company to Work for in the U.K. Business Services Sector, Rapport was recognised as the second Best (Large) Company to Work for in the UK and third Best Company to Work for in London (all categories and company sizes). We were awarded three stars from 'Best Companies', their ultimate accolade, in 2021 signifying a 'World Class' company. Top 30 Best Places to Work in Hospitality in 2021 winner. Excellence in Diversity & Inclusion at HR in Hospitality Awards 2019 Rapport is a part of Compass Group UK & Ireland, a FTSE 100 company. Please visit our website for further information and before applying to learn more about Rapport and our clients. We will contact applicants within 5-7 workings days. Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.
May 17, 2024
Full time
We have a wonderful opportunity for a Senior Front of House Coordinator to join our vibrant and dynamic team at one of Rapport's prestigious client site. The client's portfolio covers a range of offices and retail estate in the heart of the City of London. The site is the largest pedestrianised neighbourhood in Central London: a diverse community connecting innovation and finance, and a public arena for new food, retail and culture. Rapport team covers 12 buildings in this prestigious site, companies in our buildings ranging from Investment banks and Law firms to High Tech companies. This role is 40 hrs per week, Monday to Friday, between 7.30am-5pm on a rotation basis In this role, you main responsibilities will include: Maintain a strong awareness of business activity and communicate all updates to the team members Plan and organise the work so that it is efficient and effective and allows service to be delivered promptly and reliably Deal with any complaints or concerns and liaise with relevant departments in a timely, efficient manner, escalating to Management accordingly and ensuring it has been documented appropriately Support the Contract Manager and Assistant Contract Manager in the development of the team Organise and execute job chats and performance reviews and highlight any further training needs of team members to the Line Manager Support the training of new receptionists Communicate effectively with peers and management, displaying accuracy and attention to detail both in verbal and written communication Liaise with all departments to ensure a smooth and professional service is offered to the client Ensure any procedural changes are communicated and understood by the team Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together Be passionate about delivering high standard service and going the extra mile Have excellent communication skills and the ability to work as part of the team Be proactive and initiative, flexible and adaptable, with great attention to detail and ambition to learn and grow Display excellent personal presentation and interpersonal skills Have an outgoing personality and be able to easily build rapport with key stakeholders We are looking for someone with experience in managing a team, ideally in a customer facing environment. Some of our benefits include: Exclusive travel discounts with TUI, Expedia, and many more Save money on your groceries with discounts on Tesco, Sainsbury's, Morrisons and other major brands A wide range of offers dedicated to improving your personal finances for a more secure future, including life assurance cover Regular emails filled with the best discounts and savings available Receive cash rewards every time you spend and use them on a wide range of brands Financial rewards - for recommending your friends and family and/or even when you bring new business to us (legitimate qualified sales leads) Contributory pension scheme Access to wellness programs to promote the mental health and well-being of our Ambassadors Employee Assistance Program to guide and support our team members Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Learning & development opportunities to support your personal and professional development and growth WOW Awards to celebrate our brilliant Ambassadors nominated for their exceptional service by our guests and clients One Paid Day for Charity Work Why Rapport? Our people come first, and we are committed to developing you and offering a number of fantastic professional and personal development opportunities. We have a suite of over 50 training workshops and a number of Leadership programmes to support you with your development and career progression within Rapport. We are committed to equality of opportunity and inclusion within the workplace, and we celebrate everyone's differences and diverse backgrounds. We have created a number of Employee Networks as part of our "Be Yourself at Rapport" programme, to create a safe space for our Ambassadors to connect and collaborate, ensuring we champion diversity and inclusion in all that we do. Our Ambassadors' mental and physical wellbeing is very important to us, and we continue to have a real focus on providing the varied support and initiatives for our teams to get involved in. Rapport is also a Disability Confident Employer, and we have a number of partnerships with external organisations providing job opportunities within the company for people with special educational needs and disabilities. About the Company Rapport is an award winning, specialist company that provides corporate organisations with a range of fully managed front and back of house guest services. Our tailored services are provided to clients in all major cities in the UK and Ireland and in key locations in the US and Hong Kong. We are very proud to count some of the UK's most forward-thinking, blue-chip companies as our clients, from small boutique firms to large multi-site international corporations, all with a common goal to provide excellent Customer Service. Our most prestigious awards include: In the 2021 'Best Companies to work for' awards, Rapport was recognised as being the Best Company to Work for in the U.K. Business Services Sector, Rapport was recognised as the second Best (Large) Company to Work for in the UK and third Best Company to Work for in London (all categories and company sizes). We were awarded three stars from 'Best Companies', their ultimate accolade, in 2021 signifying a 'World Class' company. Top 30 Best Places to Work in Hospitality in 2021 winner. Excellence in Diversity & Inclusion at HR in Hospitality Awards 2019 Rapport is a part of Compass Group UK & Ireland, a FTSE 100 company. Please visit our website for further information and before applying to learn more about Rapport and our clients. We will contact applicants within 5-7 workings days. Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.
We have a wonderful opportunity for a Senior Front of House Coordinator to join our vibrant and dynamic team at one of Rapport's prestigious client site. The client's portfolio covers a range of offices and retail estate in the heart of the City of London. The site is the largest pedestrianised neighbourhood in Central London: a diverse community connecting innovation and finance, and a public arena for new food, retail and culture. Rapport team covers 12 buildings in this prestigious site, companies in our buildings ranging from Investment banks and Law firms to High Tech companies. This role is 40 hrs per week, Monday to Friday, between 7.30am-5pm on a rotation basis In this role, you main responsibilities will include: Maintain a strong awareness of business activity and communicate all updates to the team members Plan and organise the work so that it is efficient and effective and allows service to be delivered promptly and reliably Deal with any complaints or concerns and liaise with relevant departments in a timely, efficient manner, escalating to Management accordingly and ensuring it has been documented appropriately Support the Contract Manager and Assistant Contract Manager in the development of the team Organise and execute job chats and performance reviews and highlight any further training needs of team members to the Line Manager Support the training of new receptionists Communicate effectively with peers and management, displaying accuracy and attention to detail both in verbal and written communication Liaise with all departments to ensure a smooth and professional service is offered to the client Ensure any procedural changes are communicated and understood by the team Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together Be passionate about delivering high standard service and going the extra mile Have excellent communication skills and the ability to work as part of the team Be proactive and initiative, flexible and adaptable, with great attention to detail and ambition to learn and grow Display excellent personal presentation and interpersonal skills Have an outgoing personality and be able to easily build rapport with key stakeholders We are looking for someone with experience in managing a team, ideally in a customer facing environment. Some of our benefits include: Exclusive travel discounts with TUI, Expedia, and many more Save money on your groceries with discounts on Tesco, Sainsbury's, Morrisons and other major brands A wide range of offers dedicated to improving your personal finances for a more secure future, including life assurance cover Regular emails filled with the best discounts and savings available Receive cash rewards every time you spend and use them on a wide range of brands Financial rewards - for recommending your friends and family and/or even when you bring new business to us (legitimate qualified sales leads) Contributory pension scheme Access to wellness programs to promote the mental health and well-being of our Ambassadors Employee Assistance Program to guide and support our team members Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Learning & development opportunities to support your personal and professional development and growth WOW Awards to celebrate our brilliant Ambassadors nominated for their exceptional service by our guests and clients One Paid Day for Charity Work Why Rapport? Our people come first, and we are committed to developing you and offering a number of fantastic professional and personal development opportunities. We have a suite of over 50 training workshops and a number of Leadership programmes to support you with your development and career progression within Rapport. We are committed to equality of opportunity and inclusion within the workplace, and we celebrate everyone's differences and diverse backgrounds. We have created a number of Employee Networks as part of our "Be Yourself at Rapport" programme, to create a safe space for our Ambassadors to connect and collaborate, ensuring we champion diversity and inclusion in all that we do. Our Ambassadors' mental and physical wellbeing is very important to us, and we continue to have a real focus on providing the varied support and initiatives for our teams to get involved in. Rapport is also a Disability Confident Employer, and we have a number of partnerships with external organisations providing job opportunities within the company for people with special educational needs and disabilities. About the Company Rapport is an award winning, specialist company that provides corporate organisations with a range of fully managed front and back of house guest services. Our tailored services are provided to clients in all major cities in the UK and Ireland and in key locations in the US and Hong Kong. We are very proud to count some of the UK's most forward-thinking, blue-chip companies as our clients, from small boutique firms to large multi-site international corporations, all with a common goal to provide excellent Customer Service. Our most prestigious awards include: In the 2021 'Best Companies to work for' awards, Rapport was recognised as being the Best Company to Work for in the U.K. Business Services Sector, Rapport was recognised as the second Best (Large) Company to Work for in the UK and third Best Company to Work for in London (all categories and company sizes). We were awarded three stars from 'Best Companies', their ultimate accolade, in 2021 signifying a 'World Class' company. Top 30 Best Places to Work in Hospitality in 2021 winner. Excellence in Diversity & Inclusion at HR in Hospitality Awards 2019 Rapport is a part of Compass Group UK & Ireland, a FTSE 100 company. Please visit our website for further information and before applying to learn more about Rapport and our clients. We will contact applicants within 5-7 workings days. Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.
May 17, 2024
Full time
We have a wonderful opportunity for a Senior Front of House Coordinator to join our vibrant and dynamic team at one of Rapport's prestigious client site. The client's portfolio covers a range of offices and retail estate in the heart of the City of London. The site is the largest pedestrianised neighbourhood in Central London: a diverse community connecting innovation and finance, and a public arena for new food, retail and culture. Rapport team covers 12 buildings in this prestigious site, companies in our buildings ranging from Investment banks and Law firms to High Tech companies. This role is 40 hrs per week, Monday to Friday, between 7.30am-5pm on a rotation basis In this role, you main responsibilities will include: Maintain a strong awareness of business activity and communicate all updates to the team members Plan and organise the work so that it is efficient and effective and allows service to be delivered promptly and reliably Deal with any complaints or concerns and liaise with relevant departments in a timely, efficient manner, escalating to Management accordingly and ensuring it has been documented appropriately Support the Contract Manager and Assistant Contract Manager in the development of the team Organise and execute job chats and performance reviews and highlight any further training needs of team members to the Line Manager Support the training of new receptionists Communicate effectively with peers and management, displaying accuracy and attention to detail both in verbal and written communication Liaise with all departments to ensure a smooth and professional service is offered to the client Ensure any procedural changes are communicated and understood by the team Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together Be passionate about delivering high standard service and going the extra mile Have excellent communication skills and the ability to work as part of the team Be proactive and initiative, flexible and adaptable, with great attention to detail and ambition to learn and grow Display excellent personal presentation and interpersonal skills Have an outgoing personality and be able to easily build rapport with key stakeholders We are looking for someone with experience in managing a team, ideally in a customer facing environment. Some of our benefits include: Exclusive travel discounts with TUI, Expedia, and many more Save money on your groceries with discounts on Tesco, Sainsbury's, Morrisons and other major brands A wide range of offers dedicated to improving your personal finances for a more secure future, including life assurance cover Regular emails filled with the best discounts and savings available Receive cash rewards every time you spend and use them on a wide range of brands Financial rewards - for recommending your friends and family and/or even when you bring new business to us (legitimate qualified sales leads) Contributory pension scheme Access to wellness programs to promote the mental health and well-being of our Ambassadors Employee Assistance Program to guide and support our team members Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Learning & development opportunities to support your personal and professional development and growth WOW Awards to celebrate our brilliant Ambassadors nominated for their exceptional service by our guests and clients One Paid Day for Charity Work Why Rapport? Our people come first, and we are committed to developing you and offering a number of fantastic professional and personal development opportunities. We have a suite of over 50 training workshops and a number of Leadership programmes to support you with your development and career progression within Rapport. We are committed to equality of opportunity and inclusion within the workplace, and we celebrate everyone's differences and diverse backgrounds. We have created a number of Employee Networks as part of our "Be Yourself at Rapport" programme, to create a safe space for our Ambassadors to connect and collaborate, ensuring we champion diversity and inclusion in all that we do. Our Ambassadors' mental and physical wellbeing is very important to us, and we continue to have a real focus on providing the varied support and initiatives for our teams to get involved in. Rapport is also a Disability Confident Employer, and we have a number of partnerships with external organisations providing job opportunities within the company for people with special educational needs and disabilities. About the Company Rapport is an award winning, specialist company that provides corporate organisations with a range of fully managed front and back of house guest services. Our tailored services are provided to clients in all major cities in the UK and Ireland and in key locations in the US and Hong Kong. We are very proud to count some of the UK's most forward-thinking, blue-chip companies as our clients, from small boutique firms to large multi-site international corporations, all with a common goal to provide excellent Customer Service. Our most prestigious awards include: In the 2021 'Best Companies to work for' awards, Rapport was recognised as being the Best Company to Work for in the U.K. Business Services Sector, Rapport was recognised as the second Best (Large) Company to Work for in the UK and third Best Company to Work for in London (all categories and company sizes). We were awarded three stars from 'Best Companies', their ultimate accolade, in 2021 signifying a 'World Class' company. Top 30 Best Places to Work in Hospitality in 2021 winner. Excellence in Diversity & Inclusion at HR in Hospitality Awards 2019 Rapport is a part of Compass Group UK & Ireland, a FTSE 100 company. Please visit our website for further information and before applying to learn more about Rapport and our clients. We will contact applicants within 5-7 workings days. Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.
We have a wonderful opportunity for a Senior Front of House Coordinator to join our vibrant and dynamic team at one of Rapport's prestigious client site. The client's portfolio covers a range of offices and retail estate in the heart of the City of London. The site is the largest pedestrianised neighbourhood in Central London: a diverse community connecting innovation and finance, and a public arena for new food, retail and culture. Rapport team covers 12 buildings in this prestigious site, companies in our buildings ranging from Investment banks and Law firms to High Tech companies. This role is 40 hrs per week, Monday to Friday, between 7.30am-5pm on a rotation basis In this role, you main responsibilities will include: Maintain a strong awareness of business activity and communicate all updates to the team members Plan and organise the work so that it is efficient and effective and allows service to be delivered promptly and reliably Deal with any complaints or concerns and liaise with relevant departments in a timely, efficient manner, escalating to Management accordingly and ensuring it has been documented appropriately Support the Contract Manager and Assistant Contract Manager in the development of the team Organise and execute job chats and performance reviews and highlight any further training needs of team members to the Line Manager Support the training of new receptionists Communicate effectively with peers and management, displaying accuracy and attention to detail both in verbal and written communication Liaise with all departments to ensure a smooth and professional service is offered to the client Ensure any procedural changes are communicated and understood by the team Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together Be passionate about delivering high standard service and going the extra mile Have excellent communication skills and the ability to work as part of the team Be proactive and initiative, flexible and adaptable, with great attention to detail and ambition to learn and grow Display excellent personal presentation and interpersonal skills Have an outgoing personality and be able to easily build rapport with key stakeholders We are looking for someone with experience in managing a team, ideally in a customer facing environment. Some of our benefits include: Exclusive travel discounts with TUI, Expedia, and many more Save money on your groceries with discounts on Tesco, Sainsbury's, Morrisons and other major brands A wide range of offers dedicated to improving your personal finances for a more secure future, including life assurance cover Regular emails filled with the best discounts and savings available Receive cash rewards every time you spend and use them on a wide range of brands Financial rewards - for recommending your friends and family and/or even when you bring new business to us (legitimate qualified sales leads) Contributory pension scheme Access to wellness programs to promote the mental health and well-being of our Ambassadors Employee Assistance Program to guide and support our team members Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Learning & development opportunities to support your personal and professional development and growth WOW Awards to celebrate our brilliant Ambassadors nominated for their exceptional service by our guests and clients One Paid Day for Charity Work Why Rapport? Our people come first, and we are committed to developing you and offering a number of fantastic professional and personal development opportunities. We have a suite of over 50 training workshops and a number of Leadership programmes to support you with your development and career progression within Rapport. We are committed to equality of opportunity and inclusion within the workplace, and we celebrate everyone's differences and diverse backgrounds. We have created a number of Employee Networks as part of our "Be Yourself at Rapport" programme, to create a safe space for our Ambassadors to connect and collaborate, ensuring we champion diversity and inclusion in all that we do. Our Ambassadors' mental and physical wellbeing is very important to us, and we continue to have a real focus on providing the varied support and initiatives for our teams to get involved in. Rapport is also a Disability Confident Employer, and we have a number of partnerships with external organisations providing job opportunities within the company for people with special educational needs and disabilities. About the Company Rapport is an award winning, specialist company that provides corporate organisations with a range of fully managed front and back of house guest services. Our tailored services are provided to clients in all major cities in the UK and Ireland and in key locations in the US and Hong Kong. We are very proud to count some of the UK's most forward-thinking, blue-chip companies as our clients, from small boutique firms to large multi-site international corporations, all with a common goal to provide excellent Customer Service. Our most prestigious awards include: In the 2021 'Best Companies to work for' awards, Rapport was recognised as being the Best Company to Work for in the U.K. Business Services Sector, Rapport was recognised as the second Best (Large) Company to Work for in the UK and third Best Company to Work for in London (all categories and company sizes). We were awarded three stars from 'Best Companies', their ultimate accolade, in 2021 signifying a 'World Class' company. Top 30 Best Places to Work in Hospitality in 2021 winner. Excellence in Diversity & Inclusion at HR in Hospitality Awards 2019 Rapport is a part of Compass Group UK & Ireland, a FTSE 100 company. Please visit our website for further information and before applying to learn more about Rapport and our clients. We will contact applicants within 5-7 workings days. Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.
May 17, 2024
Full time
We have a wonderful opportunity for a Senior Front of House Coordinator to join our vibrant and dynamic team at one of Rapport's prestigious client site. The client's portfolio covers a range of offices and retail estate in the heart of the City of London. The site is the largest pedestrianised neighbourhood in Central London: a diverse community connecting innovation and finance, and a public arena for new food, retail and culture. Rapport team covers 12 buildings in this prestigious site, companies in our buildings ranging from Investment banks and Law firms to High Tech companies. This role is 40 hrs per week, Monday to Friday, between 7.30am-5pm on a rotation basis In this role, you main responsibilities will include: Maintain a strong awareness of business activity and communicate all updates to the team members Plan and organise the work so that it is efficient and effective and allows service to be delivered promptly and reliably Deal with any complaints or concerns and liaise with relevant departments in a timely, efficient manner, escalating to Management accordingly and ensuring it has been documented appropriately Support the Contract Manager and Assistant Contract Manager in the development of the team Organise and execute job chats and performance reviews and highlight any further training needs of team members to the Line Manager Support the training of new receptionists Communicate effectively with peers and management, displaying accuracy and attention to detail both in verbal and written communication Liaise with all departments to ensure a smooth and professional service is offered to the client Ensure any procedural changes are communicated and understood by the team Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together Be passionate about delivering high standard service and going the extra mile Have excellent communication skills and the ability to work as part of the team Be proactive and initiative, flexible and adaptable, with great attention to detail and ambition to learn and grow Display excellent personal presentation and interpersonal skills Have an outgoing personality and be able to easily build rapport with key stakeholders We are looking for someone with experience in managing a team, ideally in a customer facing environment. Some of our benefits include: Exclusive travel discounts with TUI, Expedia, and many more Save money on your groceries with discounts on Tesco, Sainsbury's, Morrisons and other major brands A wide range of offers dedicated to improving your personal finances for a more secure future, including life assurance cover Regular emails filled with the best discounts and savings available Receive cash rewards every time you spend and use them on a wide range of brands Financial rewards - for recommending your friends and family and/or even when you bring new business to us (legitimate qualified sales leads) Contributory pension scheme Access to wellness programs to promote the mental health and well-being of our Ambassadors Employee Assistance Program to guide and support our team members Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Learning & development opportunities to support your personal and professional development and growth WOW Awards to celebrate our brilliant Ambassadors nominated for their exceptional service by our guests and clients One Paid Day for Charity Work Why Rapport? Our people come first, and we are committed to developing you and offering a number of fantastic professional and personal development opportunities. We have a suite of over 50 training workshops and a number of Leadership programmes to support you with your development and career progression within Rapport. We are committed to equality of opportunity and inclusion within the workplace, and we celebrate everyone's differences and diverse backgrounds. We have created a number of Employee Networks as part of our "Be Yourself at Rapport" programme, to create a safe space for our Ambassadors to connect and collaborate, ensuring we champion diversity and inclusion in all that we do. Our Ambassadors' mental and physical wellbeing is very important to us, and we continue to have a real focus on providing the varied support and initiatives for our teams to get involved in. Rapport is also a Disability Confident Employer, and we have a number of partnerships with external organisations providing job opportunities within the company for people with special educational needs and disabilities. About the Company Rapport is an award winning, specialist company that provides corporate organisations with a range of fully managed front and back of house guest services. Our tailored services are provided to clients in all major cities in the UK and Ireland and in key locations in the US and Hong Kong. We are very proud to count some of the UK's most forward-thinking, blue-chip companies as our clients, from small boutique firms to large multi-site international corporations, all with a common goal to provide excellent Customer Service. Our most prestigious awards include: In the 2021 'Best Companies to work for' awards, Rapport was recognised as being the Best Company to Work for in the U.K. Business Services Sector, Rapport was recognised as the second Best (Large) Company to Work for in the UK and third Best Company to Work for in London (all categories and company sizes). We were awarded three stars from 'Best Companies', their ultimate accolade, in 2021 signifying a 'World Class' company. Top 30 Best Places to Work in Hospitality in 2021 winner. Excellence in Diversity & Inclusion at HR in Hospitality Awards 2019 Rapport is a part of Compass Group UK & Ireland, a FTSE 100 company. Please visit our website for further information and before applying to learn more about Rapport and our clients. We will contact applicants within 5-7 workings days. Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.
We have a wonderful opportunity for a Senior Frontof House Coordinator to join our vibrant and dynamic team at one ofRapport's prestigious client site. The client's portfolio covers arange of offices and retail estate in the heart of the City ofLondon. The site is the largest pedestrianised neighbourhoodin Central London: a diverse community connecting innovation andfinance, and a public arena for new food, retail andculture. Rapport team covers 12 buildings inthis prestigious site, companies in our buildings ranging fromInvestment banks and Law firms to High Tech companies. This role is 40 hrs per week, Monday to Friday, between7.30am-5pm on a rotation basis In this role, youmain responsibilities will include: Maintain a strong awareness of business activity andcommunicate all updates to the team members Plan and organise the work so that it is efficient andeffective and allows service to be delivered promptly andreliably Deal with any complaints or concernsand liaise with relevant departments in a timely, efficient manner,escalating to Management accordingly and ensuring it has beendocumented appropriately Support theContract Manager and Assistant Contract Manager in the developmentof the team Organise and execute job chats andperformance reviews and highlight any further training needs ofteam members to the Line Manager Support thetraining of new receptionists Communicateeffectively with peers and management, displaying accuracy andattention to detail both in verbal and writtencommunication Liaise with all departments toensure a smooth and professional service is offered to theclient Ensure any procedural changes arecommunicated and understood by the team Share our Rapportvalues: Create Rapport, Be Brilliant,Innovative Spirit, Walk Tall and StrongerTogether Bepassionate about delivering high standard service and goingthe extra mile Have excellent communicationskills and the ability to work as part of the team Be proactive and initiative, flexible and adaptable, withgreat attention to detail and ambition to learn and grow Display excellent personal presentation and interpersonalskills Have an outgoing personality and beable to easily build rapport with key stakeholders We are looking for someone with experience inmanaging a team, ideally in a customer facingenvironment. Some of our benefitsinclude: Exclusivetravel discounts with TUI, Expedia, and manymore Save money on your groceries withdiscounts on Tesco, Sainsbury's, Morrisons and other majorbrands A wide range of offers dedicated toimproving your personal finances for a more secure future,including life assurance cover Regular emailsfilled with the best discounts and savings available Receive cash rewards every time you spend and use them ona wide range of brands Financial rewards - forrecommending your friends and family and/or even when you bring newbusiness to us (legitimate qualified sales leads) Contributory pension scheme Accessto wellness programs to promote the mental health and well-being ofour Ambassadors Employee Assistance Program toguide and support our team members Quickaccess for you and your immediate family to a Digital GP, and widerhealthcare benefits Learning & developmentopportunities to support your personal and professional developmentand growth WOW Awards to celebrate ourbrilliant Ambassadors nominated for their exceptional service byour guests and clients One Paid Day forCharity Work WhyRapport? Our people come first,and we are committed to developing you and offering a number offantastic professional and personal development opportunities. Wehave a suite of over 50 training workshops and a number ofLeadership programmes to support you with your development andcareer progression within Rapport. We arecommitted to equality of opportunity and inclusion within theworkplace, and we celebrate everyone's differences and diversebackgrounds. We have created a number of Employee Networks as partof our "Be Yourself at Rapport" programme, to create a safe spacefor our Ambassadors to connect and collaborate, ensuring wechampion diversity and inclusion in all that we do. Our Ambassadors' mental and physical wellbeing is veryimportant to us, and we continue to have a real focus on providingthe varied support and initiatives for our teams to get involvedin. Rapport is also a Disability ConfidentEmployer, and we have a number of partnerships with externalorganisations providing job opportunities within the company forpeople with special educational needs and disabilities. About the Company Rapport is an award winning, specialist company thatprovides corporate organisations with a range of fully managedfront and back of house guest services. Our tailored services areprovided to clients in all major cities in the UK and Ireland andin key locations in the US and Hong Kong. We arevery proud to count some of the UK's most forward-thinking,blue-chip companies as our clients, from small boutique firms tolarge multi-site international corporations, all with a common goalto provide excellent Customer Service. Our mostprestigious awards include: In the2021 'Best Companies to work for' awards, Rapport was recognised asbeing the Best Company to Work for in the U.K. Business ServicesSector, Rapport was recognised as the second Best (Large) Companyto Work for in the UK and third Best Company to Work for in London(all categories and company sizes). We wereawarded three stars from 'Best Companies', their ultimate accolade,in 2021 signifying a 'World Class' company. Top 30 Best Places to Work in Hospitality in2021 winner. Excellence in Diversity& Inclusion at HR in Hospitality Awards 2019 Rapport is a part of Compass Group UK &Ireland, a FTSE 100 company. Please visit ourwebsite for further information andbefore applying to learn more about Rapport and ourclients. We willcontact applicants within 5-7 workings days. Rapport jobadverts always gain a high response rate, but we do review allapplications. Please check your inbox and yourjunk/spam folder for our response to your application. Due tohigh application volumes, we recommend that you do not apply formore than one role at any time. Please ensure you apply for therole that best matches your experience.
May 17, 2024
Full time
We have a wonderful opportunity for a Senior Frontof House Coordinator to join our vibrant and dynamic team at one ofRapport's prestigious client site. The client's portfolio covers arange of offices and retail estate in the heart of the City ofLondon. The site is the largest pedestrianised neighbourhoodin Central London: a diverse community connecting innovation andfinance, and a public arena for new food, retail andculture. Rapport team covers 12 buildings inthis prestigious site, companies in our buildings ranging fromInvestment banks and Law firms to High Tech companies. This role is 40 hrs per week, Monday to Friday, between7.30am-5pm on a rotation basis In this role, youmain responsibilities will include: Maintain a strong awareness of business activity andcommunicate all updates to the team members Plan and organise the work so that it is efficient andeffective and allows service to be delivered promptly andreliably Deal with any complaints or concernsand liaise with relevant departments in a timely, efficient manner,escalating to Management accordingly and ensuring it has beendocumented appropriately Support theContract Manager and Assistant Contract Manager in the developmentof the team Organise and execute job chats andperformance reviews and highlight any further training needs ofteam members to the Line Manager Support thetraining of new receptionists Communicateeffectively with peers and management, displaying accuracy andattention to detail both in verbal and writtencommunication Liaise with all departments toensure a smooth and professional service is offered to theclient Ensure any procedural changes arecommunicated and understood by the team Share our Rapportvalues: Create Rapport, Be Brilliant,Innovative Spirit, Walk Tall and StrongerTogether Bepassionate about delivering high standard service and goingthe extra mile Have excellent communicationskills and the ability to work as part of the team Be proactive and initiative, flexible and adaptable, withgreat attention to detail and ambition to learn and grow Display excellent personal presentation and interpersonalskills Have an outgoing personality and beable to easily build rapport with key stakeholders We are looking for someone with experience inmanaging a team, ideally in a customer facingenvironment. Some of our benefitsinclude: Exclusivetravel discounts with TUI, Expedia, and manymore Save money on your groceries withdiscounts on Tesco, Sainsbury's, Morrisons and other majorbrands A wide range of offers dedicated toimproving your personal finances for a more secure future,including life assurance cover Regular emailsfilled with the best discounts and savings available Receive cash rewards every time you spend and use them ona wide range of brands Financial rewards - forrecommending your friends and family and/or even when you bring newbusiness to us (legitimate qualified sales leads) Contributory pension scheme Accessto wellness programs to promote the mental health and well-being ofour Ambassadors Employee Assistance Program toguide and support our team members Quickaccess for you and your immediate family to a Digital GP, and widerhealthcare benefits Learning & developmentopportunities to support your personal and professional developmentand growth WOW Awards to celebrate ourbrilliant Ambassadors nominated for their exceptional service byour guests and clients One Paid Day forCharity Work WhyRapport? Our people come first,and we are committed to developing you and offering a number offantastic professional and personal development opportunities. Wehave a suite of over 50 training workshops and a number ofLeadership programmes to support you with your development andcareer progression within Rapport. We arecommitted to equality of opportunity and inclusion within theworkplace, and we celebrate everyone's differences and diversebackgrounds. We have created a number of Employee Networks as partof our "Be Yourself at Rapport" programme, to create a safe spacefor our Ambassadors to connect and collaborate, ensuring wechampion diversity and inclusion in all that we do. Our Ambassadors' mental and physical wellbeing is veryimportant to us, and we continue to have a real focus on providingthe varied support and initiatives for our teams to get involvedin. Rapport is also a Disability ConfidentEmployer, and we have a number of partnerships with externalorganisations providing job opportunities within the company forpeople with special educational needs and disabilities. About the Company Rapport is an award winning, specialist company thatprovides corporate organisations with a range of fully managedfront and back of house guest services. Our tailored services areprovided to clients in all major cities in the UK and Ireland andin key locations in the US and Hong Kong. We arevery proud to count some of the UK's most forward-thinking,blue-chip companies as our clients, from small boutique firms tolarge multi-site international corporations, all with a common goalto provide excellent Customer Service. Our mostprestigious awards include: In the2021 'Best Companies to work for' awards, Rapport was recognised asbeing the Best Company to Work for in the U.K. Business ServicesSector, Rapport was recognised as the second Best (Large) Companyto Work for in the UK and third Best Company to Work for in London(all categories and company sizes). We wereawarded three stars from 'Best Companies', their ultimate accolade,in 2021 signifying a 'World Class' company. Top 30 Best Places to Work in Hospitality in2021 winner. Excellence in Diversity& Inclusion at HR in Hospitality Awards 2019 Rapport is a part of Compass Group UK &Ireland, a FTSE 100 company. Please visit ourwebsite for further information andbefore applying to learn more about Rapport and ourclients. We willcontact applicants within 5-7 workings days. Rapport jobadverts always gain a high response rate, but we do review allapplications. Please check your inbox and yourjunk/spam folder for our response to your application. Due tohigh application volumes, we recommend that you do not apply formore than one role at any time. Please ensure you apply for therole that best matches your experience.
We have a wonderful opportunity for a Senior Frontof House Coordinator to join our vibrant and dynamic team at one ofRapport's prestigious client site. The client's portfolio covers arange of offices and retail estate in the heart of the City ofLondon. The site is the largest pedestrianised neighbourhoodin Central London: a diverse community connecting innovation andfinance, and a public arena for new food, retail andculture. Rapport team covers 12 buildings inthis prestigious site, companies in our buildings ranging fromInvestment banks and Law firms to High Tech companies. This role is 40 hrs per week, Monday to Friday, between7.30am-5pm on a rotation basis In this role, youmain responsibilities will include: Maintain a strong awareness of business activity andcommunicate all updates to the team members Plan and organise the work so that it is efficient andeffective and allows service to be delivered promptly andreliably Deal with any complaints or concernsand liaise with relevant departments in a timely, efficient manner,escalating to Management accordingly and ensuring it has beendocumented appropriately Support theContract Manager and Assistant Contract Manager in the developmentof the team Organise and execute job chats andperformance reviews and highlight any further training needs ofteam members to the Line Manager Support thetraining of new receptionists Communicateeffectively with peers and management, displaying accuracy andattention to detail both in verbal and writtencommunication Liaise with all departments toensure a smooth and professional service is offered to theclient Ensure any procedural changes arecommunicated and understood by the team Share our Rapportvalues: Create Rapport, Be Brilliant,Innovative Spirit, Walk Tall and StrongerTogether Bepassionate about delivering high standard service and goingthe extra mile Have excellent communicationskills and the ability to work as part of the team Be proactive and initiative, flexible and adaptable, withgreat attention to detail and ambition to learn and grow Display excellent personal presentation and interpersonalskills Have an outgoing personality and beable to easily build rapport with key stakeholders We are looking for someone with experience inmanaging a team, ideally in a customer facingenvironment. Some of our benefitsinclude: Exclusivetravel discounts with TUI, Expedia, and manymore Save money on your groceries withdiscounts on Tesco, Sainsbury's, Morrisons and other majorbrands A wide range of offers dedicated toimproving your personal finances for a more secure future,including life assurance cover Regular emailsfilled with the best discounts and savings available Receive cash rewards every time you spend and use them ona wide range of brands Financial rewards - forrecommending your friends and family and/or even when you bring newbusiness to us (legitimate qualified sales leads) Contributory pension scheme Accessto wellness programs to promote the mental health and well-being ofour Ambassadors Employee Assistance Program toguide and support our team members Quickaccess for you and your immediate family to a Digital GP, and widerhealthcare benefits Learning & developmentopportunities to support your personal and professional developmentand growth WOW Awards to celebrate ourbrilliant Ambassadors nominated for their exceptional service byour guests and clients One Paid Day forCharity Work WhyRapport? Our people come first,and we are committed to developing you and offering a number offantastic professional and personal development opportunities. Wehave a suite of over 50 training workshops and a number ofLeadership programmes to support you with your development andcareer progression within Rapport. We arecommitted to equality of opportunity and inclusion within theworkplace, and we celebrate everyone's differences and diversebackgrounds. We have created a number of Employee Networks as partof our "Be Yourself at Rapport" programme, to create a safe spacefor our Ambassadors to connect and collaborate, ensuring wechampion diversity and inclusion in all that we do. Our Ambassadors' mental and physical wellbeing is veryimportant to us, and we continue to have a real focus on providingthe varied support and initiatives for our teams to get involvedin. Rapport is also a Disability ConfidentEmployer, and we have a number of partnerships with externalorganisations providing job opportunities within the company forpeople with special educational needs and disabilities. About the Company Rapport is an award winning, specialist company thatprovides corporate organisations with a range of fully managedfront and back of house guest services. Our tailored services areprovided to clients in all major cities in the UK and Ireland andin key locations in the US and Hong Kong. We arevery proud to count some of the UK's most forward-thinking,blue-chip companies as our clients, from small boutique firms tolarge multi-site international corporations, all with a common goalto provide excellent Customer Service. Our mostprestigious awards include: In the2021 'Best Companies to work for' awards, Rapport was recognised asbeing the Best Company to Work for in the U.K. Business ServicesSector, Rapport was recognised as the second Best (Large) Companyto Work for in the UK and third Best Company to Work for in London(all categories and company sizes). We wereawarded three stars from 'Best Companies', their ultimate accolade,in 2021 signifying a 'World Class' company. Top 30 Best Places to Work in Hospitality in2021 winner. Excellence in Diversity& Inclusion at HR in Hospitality Awards 2019 Rapport is a part of Compass Group UK &Ireland, a FTSE 100 company. Please visit ourwebsite for further information andbefore applying to learn more about Rapport and ourclients. We willcontact applicants within 5-7 workings days. Rapport jobadverts always gain a high response rate, but we do review allapplications. Please check your inbox and yourjunk/spam folder for our response to your application. Due tohigh application volumes, we recommend that you do not apply formore than one role at any time. Please ensure you apply for therole that best matches your experience.
May 17, 2024
Full time
We have a wonderful opportunity for a Senior Frontof House Coordinator to join our vibrant and dynamic team at one ofRapport's prestigious client site. The client's portfolio covers arange of offices and retail estate in the heart of the City ofLondon. The site is the largest pedestrianised neighbourhoodin Central London: a diverse community connecting innovation andfinance, and a public arena for new food, retail andculture. Rapport team covers 12 buildings inthis prestigious site, companies in our buildings ranging fromInvestment banks and Law firms to High Tech companies. This role is 40 hrs per week, Monday to Friday, between7.30am-5pm on a rotation basis In this role, youmain responsibilities will include: Maintain a strong awareness of business activity andcommunicate all updates to the team members Plan and organise the work so that it is efficient andeffective and allows service to be delivered promptly andreliably Deal with any complaints or concernsand liaise with relevant departments in a timely, efficient manner,escalating to Management accordingly and ensuring it has beendocumented appropriately Support theContract Manager and Assistant Contract Manager in the developmentof the team Organise and execute job chats andperformance reviews and highlight any further training needs ofteam members to the Line Manager Support thetraining of new receptionists Communicateeffectively with peers and management, displaying accuracy andattention to detail both in verbal and writtencommunication Liaise with all departments toensure a smooth and professional service is offered to theclient Ensure any procedural changes arecommunicated and understood by the team Share our Rapportvalues: Create Rapport, Be Brilliant,Innovative Spirit, Walk Tall and StrongerTogether Bepassionate about delivering high standard service and goingthe extra mile Have excellent communicationskills and the ability to work as part of the team Be proactive and initiative, flexible and adaptable, withgreat attention to detail and ambition to learn and grow Display excellent personal presentation and interpersonalskills Have an outgoing personality and beable to easily build rapport with key stakeholders We are looking for someone with experience inmanaging a team, ideally in a customer facingenvironment. Some of our benefitsinclude: Exclusivetravel discounts with TUI, Expedia, and manymore Save money on your groceries withdiscounts on Tesco, Sainsbury's, Morrisons and other majorbrands A wide range of offers dedicated toimproving your personal finances for a more secure future,including life assurance cover Regular emailsfilled with the best discounts and savings available Receive cash rewards every time you spend and use them ona wide range of brands Financial rewards - forrecommending your friends and family and/or even when you bring newbusiness to us (legitimate qualified sales leads) Contributory pension scheme Accessto wellness programs to promote the mental health and well-being ofour Ambassadors Employee Assistance Program toguide and support our team members Quickaccess for you and your immediate family to a Digital GP, and widerhealthcare benefits Learning & developmentopportunities to support your personal and professional developmentand growth WOW Awards to celebrate ourbrilliant Ambassadors nominated for their exceptional service byour guests and clients One Paid Day forCharity Work WhyRapport? Our people come first,and we are committed to developing you and offering a number offantastic professional and personal development opportunities. Wehave a suite of over 50 training workshops and a number ofLeadership programmes to support you with your development andcareer progression within Rapport. We arecommitted to equality of opportunity and inclusion within theworkplace, and we celebrate everyone's differences and diversebackgrounds. We have created a number of Employee Networks as partof our "Be Yourself at Rapport" programme, to create a safe spacefor our Ambassadors to connect and collaborate, ensuring wechampion diversity and inclusion in all that we do. Our Ambassadors' mental and physical wellbeing is veryimportant to us, and we continue to have a real focus on providingthe varied support and initiatives for our teams to get involvedin. Rapport is also a Disability ConfidentEmployer, and we have a number of partnerships with externalorganisations providing job opportunities within the company forpeople with special educational needs and disabilities. About the Company Rapport is an award winning, specialist company thatprovides corporate organisations with a range of fully managedfront and back of house guest services. Our tailored services areprovided to clients in all major cities in the UK and Ireland andin key locations in the US and Hong Kong. We arevery proud to count some of the UK's most forward-thinking,blue-chip companies as our clients, from small boutique firms tolarge multi-site international corporations, all with a common goalto provide excellent Customer Service. Our mostprestigious awards include: In the2021 'Best Companies to work for' awards, Rapport was recognised asbeing the Best Company to Work for in the U.K. Business ServicesSector, Rapport was recognised as the second Best (Large) Companyto Work for in the UK and third Best Company to Work for in London(all categories and company sizes). We wereawarded three stars from 'Best Companies', their ultimate accolade,in 2021 signifying a 'World Class' company. Top 30 Best Places to Work in Hospitality in2021 winner. Excellence in Diversity& Inclusion at HR in Hospitality Awards 2019 Rapport is a part of Compass Group UK &Ireland, a FTSE 100 company. Please visit ourwebsite for further information andbefore applying to learn more about Rapport and ourclients. We willcontact applicants within 5-7 workings days. Rapport jobadverts always gain a high response rate, but we do review allapplications. Please check your inbox and yourjunk/spam folder for our response to your application. Due tohigh application volumes, we recommend that you do not apply formore than one role at any time. Please ensure you apply for therole that best matches your experience.
We have a wonderful opportunity for a Senior Frontof House Coordinator to join our vibrant and dynamic team at one ofRapport's prestigious client site. The client's portfolio covers arange of offices and retail estate in the heart of the City ofLondon. The site is the largest pedestrianised neighbourhoodin Central London: a diverse community connecting innovation andfinance, and a public arena for new food, retail andculture. Rapport team covers 12 buildings inthis prestigious site, companies in our buildings ranging fromInvestment banks and Law firms to High Tech companies. This role is 40 hrs per week, Monday to Friday, between7.30am-5pm on a rotation basis In this role, youmain responsibilities will include: Maintain a strong awareness of business activity andcommunicate all updates to the team members Plan and organise the work so that it is efficient andeffective and allows service to be delivered promptly andreliably Deal with any complaints or concernsand liaise with relevant departments in a timely, efficient manner,escalating to Management accordingly and ensuring it has beendocumented appropriately Support theContract Manager and Assistant Contract Manager in the developmentof the team Organise and execute job chats andperformance reviews and highlight any further training needs ofteam members to the Line Manager Support thetraining of new receptionists Communicateeffectively with peers and management, displaying accuracy andattention to detail both in verbal and writtencommunication Liaise with all departments toensure a smooth and professional service is offered to theclient Ensure any procedural changes arecommunicated and understood by the team Share our Rapportvalues: Create Rapport, Be Brilliant,Innovative Spirit, Walk Tall and StrongerTogether Bepassionate about delivering high standard service and goingthe extra mile Have excellent communicationskills and the ability to work as part of the team Be proactive and initiative, flexible and adaptable, withgreat attention to detail and ambition to learn and grow Display excellent personal presentation and interpersonalskills Have an outgoing personality and beable to easily build rapport with key stakeholders We are looking for someone with experience inmanaging a team, ideally in a customer facingenvironment. Some of our benefitsinclude: Exclusivetravel discounts with TUI, Expedia, and manymore Save money on your groceries withdiscounts on Tesco, Sainsbury's, Morrisons and other majorbrands A wide range of offers dedicated toimproving your personal finances for a more secure future,including life assurance cover Regular emailsfilled with the best discounts and savings available Receive cash rewards every time you spend and use them ona wide range of brands Financial rewards - forrecommending your friends and family and/or even when you bring newbusiness to us (legitimate qualified sales leads) Contributory pension scheme Accessto wellness programs to promote the mental health and well-being ofour Ambassadors Employee Assistance Program toguide and support our team members Quickaccess for you and your immediate family to a Digital GP, and widerhealthcare benefits Learning & developmentopportunities to support your personal and professional developmentand growth WOW Awards to celebrate ourbrilliant Ambassadors nominated for their exceptional service byour guests and clients One Paid Day forCharity Work WhyRapport? Our people come first,and we are committed to developing you and offering a number offantastic professional and personal development opportunities. Wehave a suite of over 50 training workshops and a number ofLeadership programmes to support you with your development andcareer progression within Rapport. We arecommitted to equality of opportunity and inclusion within theworkplace, and we celebrate everyone's differences and diversebackgrounds. We have created a number of Employee Networks as partof our "Be Yourself at Rapport" programme, to create a safe spacefor our Ambassadors to connect and collaborate, ensuring wechampion diversity and inclusion in all that we do. Our Ambassadors' mental and physical wellbeing is veryimportant to us, and we continue to have a real focus on providingthe varied support and initiatives for our teams to get involvedin. Rapport is also a Disability ConfidentEmployer, and we have a number of partnerships with externalorganisations providing job opportunities within the company forpeople with special educational needs and disabilities. About the Company Rapport is an award winning, specialist company thatprovides corporate organisations with a range of fully managedfront and back of house guest services. Our tailored services areprovided to clients in all major cities in the UK and Ireland andin key locations in the US and Hong Kong. We arevery proud to count some of the UK's most forward-thinking,blue-chip companies as our clients, from small boutique firms tolarge multi-site international corporations, all with a common goalto provide excellent Customer Service. Our mostprestigious awards include: In the2021 'Best Companies to work for' awards, Rapport was recognised asbeing the Best Company to Work for in the U.K. Business ServicesSector, Rapport was recognised as the second Best (Large) Companyto Work for in the UK and third Best Company to Work for in London(all categories and company sizes). We wereawarded three stars from 'Best Companies', their ultimate accolade,in 2021 signifying a 'World Class' company. Top 30 Best Places to Work in Hospitality in2021 winner. Excellence in Diversity& Inclusion at HR in Hospitality Awards 2019 Rapport is a part of Compass Group UK &Ireland, a FTSE 100 company. Please visit ourwebsite for further information andbefore applying to learn more about Rapport and ourclients. We willcontact applicants within 5-7 workings days. Rapport jobadverts always gain a high response rate, but we do review allapplications. Please check your inbox and yourjunk/spam folder for our response to your application. Due tohigh application volumes, we recommend that you do not apply formore than one role at any time. Please ensure you apply for therole that best matches your experience.
May 17, 2024
Full time
We have a wonderful opportunity for a Senior Frontof House Coordinator to join our vibrant and dynamic team at one ofRapport's prestigious client site. The client's portfolio covers arange of offices and retail estate in the heart of the City ofLondon. The site is the largest pedestrianised neighbourhoodin Central London: a diverse community connecting innovation andfinance, and a public arena for new food, retail andculture. Rapport team covers 12 buildings inthis prestigious site, companies in our buildings ranging fromInvestment banks and Law firms to High Tech companies. This role is 40 hrs per week, Monday to Friday, between7.30am-5pm on a rotation basis In this role, youmain responsibilities will include: Maintain a strong awareness of business activity andcommunicate all updates to the team members Plan and organise the work so that it is efficient andeffective and allows service to be delivered promptly andreliably Deal with any complaints or concernsand liaise with relevant departments in a timely, efficient manner,escalating to Management accordingly and ensuring it has beendocumented appropriately Support theContract Manager and Assistant Contract Manager in the developmentof the team Organise and execute job chats andperformance reviews and highlight any further training needs ofteam members to the Line Manager Support thetraining of new receptionists Communicateeffectively with peers and management, displaying accuracy andattention to detail both in verbal and writtencommunication Liaise with all departments toensure a smooth and professional service is offered to theclient Ensure any procedural changes arecommunicated and understood by the team Share our Rapportvalues: Create Rapport, Be Brilliant,Innovative Spirit, Walk Tall and StrongerTogether Bepassionate about delivering high standard service and goingthe extra mile Have excellent communicationskills and the ability to work as part of the team Be proactive and initiative, flexible and adaptable, withgreat attention to detail and ambition to learn and grow Display excellent personal presentation and interpersonalskills Have an outgoing personality and beable to easily build rapport with key stakeholders We are looking for someone with experience inmanaging a team, ideally in a customer facingenvironment. Some of our benefitsinclude: Exclusivetravel discounts with TUI, Expedia, and manymore Save money on your groceries withdiscounts on Tesco, Sainsbury's, Morrisons and other majorbrands A wide range of offers dedicated toimproving your personal finances for a more secure future,including life assurance cover Regular emailsfilled with the best discounts and savings available Receive cash rewards every time you spend and use them ona wide range of brands Financial rewards - forrecommending your friends and family and/or even when you bring newbusiness to us (legitimate qualified sales leads) Contributory pension scheme Accessto wellness programs to promote the mental health and well-being ofour Ambassadors Employee Assistance Program toguide and support our team members Quickaccess for you and your immediate family to a Digital GP, and widerhealthcare benefits Learning & developmentopportunities to support your personal and professional developmentand growth WOW Awards to celebrate ourbrilliant Ambassadors nominated for their exceptional service byour guests and clients One Paid Day forCharity Work WhyRapport? Our people come first,and we are committed to developing you and offering a number offantastic professional and personal development opportunities. Wehave a suite of over 50 training workshops and a number ofLeadership programmes to support you with your development andcareer progression within Rapport. We arecommitted to equality of opportunity and inclusion within theworkplace, and we celebrate everyone's differences and diversebackgrounds. We have created a number of Employee Networks as partof our "Be Yourself at Rapport" programme, to create a safe spacefor our Ambassadors to connect and collaborate, ensuring wechampion diversity and inclusion in all that we do. Our Ambassadors' mental and physical wellbeing is veryimportant to us, and we continue to have a real focus on providingthe varied support and initiatives for our teams to get involvedin. Rapport is also a Disability ConfidentEmployer, and we have a number of partnerships with externalorganisations providing job opportunities within the company forpeople with special educational needs and disabilities. About the Company Rapport is an award winning, specialist company thatprovides corporate organisations with a range of fully managedfront and back of house guest services. Our tailored services areprovided to clients in all major cities in the UK and Ireland andin key locations in the US and Hong Kong. We arevery proud to count some of the UK's most forward-thinking,blue-chip companies as our clients, from small boutique firms tolarge multi-site international corporations, all with a common goalto provide excellent Customer Service. Our mostprestigious awards include: In the2021 'Best Companies to work for' awards, Rapport was recognised asbeing the Best Company to Work for in the U.K. Business ServicesSector, Rapport was recognised as the second Best (Large) Companyto Work for in the UK and third Best Company to Work for in London(all categories and company sizes). We wereawarded three stars from 'Best Companies', their ultimate accolade,in 2021 signifying a 'World Class' company. Top 30 Best Places to Work in Hospitality in2021 winner. Excellence in Diversity& Inclusion at HR in Hospitality Awards 2019 Rapport is a part of Compass Group UK &Ireland, a FTSE 100 company. Please visit ourwebsite for further information andbefore applying to learn more about Rapport and ourclients. We willcontact applicants within 5-7 workings days. Rapport jobadverts always gain a high response rate, but we do review allapplications. Please check your inbox and yourjunk/spam folder for our response to your application. Due tohigh application volumes, we recommend that you do not apply formore than one role at any time. Please ensure you apply for therole that best matches your experience.
We have a wonderful opportunity for a Senior Front of House Coordinator to join our vibrant and dynamic team at one of Rapport's prestigious client site. The client's portfolio covers a range of offices and retail estate in the heart of the City of London. The site is the largest pedestrianised neighbourhood in Central London: a diverse community connecting innovation and finance, and a public arena for new food, retail and culture. Rapport team covers 12 buildings in this prestigious site, companies in our buildings ranging from Investment banks and Law firms to High Tech companies. This role is 40 hrs per week, Monday to Friday, between 7.30am-5pm on a rotation basis In this role, you main responsibilities will include: Maintain a strong awareness of business activity and communicate all updates to the team members Plan and organise the work so that it is efficient and effective and allows service to be delivered promptly and reliably Deal with any complaints or concerns and liaise with relevant departments in a timely, efficient manner, escalating to Management accordingly and ensuring it has been documented appropriately Support the Contract Manager and Assistant Contract Manager in the development of the team Organise and execute job chats and performance reviews and highlight any further training needs of team members to the Line Manager Support the training of new receptionists Communicate effectively with peers and management, displaying accuracy and attention to detail both in verbal and written communication Liaise with all departments to ensure a smooth and professional service is offered to the client Ensure any procedural changes are communicated and understood by the team Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together Be passionate about delivering high standard service and going the extra mile Have excellent communication skills and the ability to work as part of the team Be proactive and initiative, flexible and adaptable, with great attention to detail and ambition to learn and grow Display excellent personal presentation and interpersonal skills Have an outgoing personality and be able to easily build rapport with key stakeholders We are looking for someone with experience in managing a team, ideally in a customer facing environment. Some of our benefits include: Exclusive travel discounts with TUI, Expedia, and many more Save money on your groceries with discounts on Tesco, Sainsbury's, Morrisons and other major brands A wide range of offers dedicated to improving your personal finances for a more secure future, including life assurance cover Regular emails filled with the best discounts and savings available Receive cash rewards every time you spend and use them on a wide range of brands Financial rewards - for recommending your friends and family and/or even when you bring new business to us (legitimate qualified sales leads) Contributory pension scheme Access to wellness programs to promote the mental health and well-being of our Ambassadors Employee Assistance Program to guide and support our team members Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Learning & development opportunities to support your personal and professional development and growth WOW Awards to celebrate our brilliant Ambassadors nominated for their exceptional service by our guests and clients One Paid Day for Charity Work Why Rapport? Our people come first, and we are committed to developing you and offering a number of fantastic professional and personal development opportunities. We have a suite of over 50 training workshops and a number of Leadership programmes to support you with your development and career progression within Rapport. We are committed to equality of opportunity and inclusion within the workplace, and we celebrate everyone's differences and diverse backgrounds. We have created a number of Employee Networks as part of our "Be Yourself at Rapport" programme, to create a safe space for our Ambassadors to connect and collaborate, ensuring we champion diversity and inclusion in all that we do. Our Ambassadors' mental and physical wellbeing is very important to us, and we continue to have a real focus on providing the varied support and initiatives for our teams to get involved in. Rapport is also a Disability Confident Employer, and we have a number of partnerships with external organisations providing job opportunities within the company for people with special educational needs and disabilities. About the Company Rapport is an award winning, specialist company that provides corporate organisations with a range of fully managed front and back of house guest services. Our tailored services are provided to clients in all major cities in the UK and Ireland and in key locations in the US and Hong Kong. We are very proud to count some of the UK's most forward-thinking, blue-chip companies as our clients, from small boutique firms to large multi-site international corporations, all with a common goal to provide excellent Customer Service. Our most prestigious awards include: In the 2021 'Best Companies to work for' awards, Rapport was recognised as being the Best Company to Work for in the U.K. Business Services Sector, Rapport was recognised as the second Best (Large) Company to Work for in the UK and third Best Company to Work for in London (all categories and company sizes). We were awarded three stars from 'Best Companies', their ultimate accolade, in 2021 signifying a 'World Class' company. Top 30 Best Places to Work in Hospitality in 2021 winner. Excellence in Diversity & Inclusion at HR in Hospitality Awards 2019 Rapport is a part of Compass Group UK & Ireland, a FTSE 100 company. Please visit our website for further information and before applying to learn more about Rapport and our clients. We will contact applicants within 5-7 workings days. Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.
May 17, 2024
Full time
We have a wonderful opportunity for a Senior Front of House Coordinator to join our vibrant and dynamic team at one of Rapport's prestigious client site. The client's portfolio covers a range of offices and retail estate in the heart of the City of London. The site is the largest pedestrianised neighbourhood in Central London: a diverse community connecting innovation and finance, and a public arena for new food, retail and culture. Rapport team covers 12 buildings in this prestigious site, companies in our buildings ranging from Investment banks and Law firms to High Tech companies. This role is 40 hrs per week, Monday to Friday, between 7.30am-5pm on a rotation basis In this role, you main responsibilities will include: Maintain a strong awareness of business activity and communicate all updates to the team members Plan and organise the work so that it is efficient and effective and allows service to be delivered promptly and reliably Deal with any complaints or concerns and liaise with relevant departments in a timely, efficient manner, escalating to Management accordingly and ensuring it has been documented appropriately Support the Contract Manager and Assistant Contract Manager in the development of the team Organise and execute job chats and performance reviews and highlight any further training needs of team members to the Line Manager Support the training of new receptionists Communicate effectively with peers and management, displaying accuracy and attention to detail both in verbal and written communication Liaise with all departments to ensure a smooth and professional service is offered to the client Ensure any procedural changes are communicated and understood by the team Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together Be passionate about delivering high standard service and going the extra mile Have excellent communication skills and the ability to work as part of the team Be proactive and initiative, flexible and adaptable, with great attention to detail and ambition to learn and grow Display excellent personal presentation and interpersonal skills Have an outgoing personality and be able to easily build rapport with key stakeholders We are looking for someone with experience in managing a team, ideally in a customer facing environment. Some of our benefits include: Exclusive travel discounts with TUI, Expedia, and many more Save money on your groceries with discounts on Tesco, Sainsbury's, Morrisons and other major brands A wide range of offers dedicated to improving your personal finances for a more secure future, including life assurance cover Regular emails filled with the best discounts and savings available Receive cash rewards every time you spend and use them on a wide range of brands Financial rewards - for recommending your friends and family and/or even when you bring new business to us (legitimate qualified sales leads) Contributory pension scheme Access to wellness programs to promote the mental health and well-being of our Ambassadors Employee Assistance Program to guide and support our team members Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Learning & development opportunities to support your personal and professional development and growth WOW Awards to celebrate our brilliant Ambassadors nominated for their exceptional service by our guests and clients One Paid Day for Charity Work Why Rapport? Our people come first, and we are committed to developing you and offering a number of fantastic professional and personal development opportunities. We have a suite of over 50 training workshops and a number of Leadership programmes to support you with your development and career progression within Rapport. We are committed to equality of opportunity and inclusion within the workplace, and we celebrate everyone's differences and diverse backgrounds. We have created a number of Employee Networks as part of our "Be Yourself at Rapport" programme, to create a safe space for our Ambassadors to connect and collaborate, ensuring we champion diversity and inclusion in all that we do. Our Ambassadors' mental and physical wellbeing is very important to us, and we continue to have a real focus on providing the varied support and initiatives for our teams to get involved in. Rapport is also a Disability Confident Employer, and we have a number of partnerships with external organisations providing job opportunities within the company for people with special educational needs and disabilities. About the Company Rapport is an award winning, specialist company that provides corporate organisations with a range of fully managed front and back of house guest services. Our tailored services are provided to clients in all major cities in the UK and Ireland and in key locations in the US and Hong Kong. We are very proud to count some of the UK's most forward-thinking, blue-chip companies as our clients, from small boutique firms to large multi-site international corporations, all with a common goal to provide excellent Customer Service. Our most prestigious awards include: In the 2021 'Best Companies to work for' awards, Rapport was recognised as being the Best Company to Work for in the U.K. Business Services Sector, Rapport was recognised as the second Best (Large) Company to Work for in the UK and third Best Company to Work for in London (all categories and company sizes). We were awarded three stars from 'Best Companies', their ultimate accolade, in 2021 signifying a 'World Class' company. Top 30 Best Places to Work in Hospitality in 2021 winner. Excellence in Diversity & Inclusion at HR in Hospitality Awards 2019 Rapport is a part of Compass Group UK & Ireland, a FTSE 100 company. Please visit our website for further information and before applying to learn more about Rapport and our clients. We will contact applicants within 5-7 workings days. Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.
We have a wonderful opportunity for a Senior Front of House Coordinator to join our vibrant and dynamic team at one of Rapport's prestigious client site. The client's portfolio covers a range of offices and retail estate in the heart of the City of London. The site is the largest pedestrianised neighbourhood in Central London: a diverse community connecting innovation and finance, and a public arena for new food, retail and culture. Rapport team covers 12 buildings in this prestigious site, companies in our buildings ranging from Investment banks and Law firms to High Tech companies. This role is 40 hrs per week, Monday to Friday, between 7.30am-5pm on a rotation basis In this role, you main responsibilities will include: Maintain a strong awareness of business activity and communicate all updates to the team members Plan and organise the work so that it is efficient and effective and allows service to be delivered promptly and reliably Deal with any complaints or concerns and liaise with relevant departments in a timely, efficient manner, escalating to Management accordingly and ensuring it has been documented appropriately Support the Contract Manager and Assistant Contract Manager in the development of the team Organise and execute job chats and performance reviews and highlight any further training needs of team members to the Line Manager Support the training of new receptionists Communicate effectively with peers and management, displaying accuracy and attention to detail both in verbal and written communication Liaise with all departments to ensure a smooth and professional service is offered to the client Ensure any procedural changes are communicated and understood by the team Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together Be passionate about delivering high standard service and going the extra mile Have excellent communication skills and the ability to work as part of the team Be proactive and initiative, flexible and adaptable, with great attention to detail and ambition to learn and grow Display excellent personal presentation and interpersonal skills Have an outgoing personality and be able to easily build rapport with key stakeholders We are looking for someone with experience in managing a team, ideally in a customer facing environment. Some of our benefits include: Exclusive travel discounts with TUI, Expedia, and many more Save money on your groceries with discounts on Tesco, Sainsbury's, Morrisons and other major brands A wide range of offers dedicated to improving your personal finances for a more secure future, including life assurance cover Regular emails filled with the best discounts and savings available Receive cash rewards every time you spend and use them on a wide range of brands Financial rewards - for recommending your friends and family and/or even when you bring new business to us (legitimate qualified sales leads) Contributory pension scheme Access to wellness programs to promote the mental health and well-being of our Ambassadors Employee Assistance Program to guide and support our team members Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Learning & development opportunities to support your personal and professional development and growth WOW Awards to celebrate our brilliant Ambassadors nominated for their exceptional service by our guests and clients One Paid Day for Charity Work Why Rapport? Our people come first, and we are committed to developing you and offering a number of fantastic professional and personal development opportunities. We have a suite of over 50 training workshops and a number of Leadership programmes to support you with your development and career progression within Rapport. We are committed to equality of opportunity and inclusion within the workplace, and we celebrate everyone's differences and diverse backgrounds. We have created a number of Employee Networks as part of our "Be Yourself at Rapport" programme, to create a safe space for our Ambassadors to connect and collaborate, ensuring we champion diversity and inclusion in all that we do. Our Ambassadors' mental and physical wellbeing is very important to us, and we continue to have a real focus on providing the varied support and initiatives for our teams to get involved in. Rapport is also a Disability Confident Employer, and we have a number of partnerships with external organisations providing job opportunities within the company for people with special educational needs and disabilities. About the Company Rapport is an award winning, specialist company that provides corporate organisations with a range of fully managed front and back of house guest services. Our tailored services are provided to clients in all major cities in the UK and Ireland and in key locations in the US and Hong Kong. We are very proud to count some of the UK's most forward-thinking, blue-chip companies as our clients, from small boutique firms to large multi-site international corporations, all with a common goal to provide excellent Customer Service. Our most prestigious awards include: In the 2021 'Best Companies to work for' awards, Rapport was recognised as being the Best Company to Work for in the U.K. Business Services Sector, Rapport was recognised as the second Best (Large) Company to Work for in the UK and third Best Company to Work for in London (all categories and company sizes). We were awarded three stars from 'Best Companies', their ultimate accolade, in 2021 signifying a 'World Class' company. Top 30 Best Places to Work in Hospitality in 2021 winner. Excellence in Diversity & Inclusion at HR in Hospitality Awards 2019 Rapport is a part of Compass Group UK & Ireland, a FTSE 100 company. Please visit our website for further information and before applying to learn more about Rapport and our clients. We will contact applicants within 5-7 workings days. Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.
May 17, 2024
Full time
We have a wonderful opportunity for a Senior Front of House Coordinator to join our vibrant and dynamic team at one of Rapport's prestigious client site. The client's portfolio covers a range of offices and retail estate in the heart of the City of London. The site is the largest pedestrianised neighbourhood in Central London: a diverse community connecting innovation and finance, and a public arena for new food, retail and culture. Rapport team covers 12 buildings in this prestigious site, companies in our buildings ranging from Investment banks and Law firms to High Tech companies. This role is 40 hrs per week, Monday to Friday, between 7.30am-5pm on a rotation basis In this role, you main responsibilities will include: Maintain a strong awareness of business activity and communicate all updates to the team members Plan and organise the work so that it is efficient and effective and allows service to be delivered promptly and reliably Deal with any complaints or concerns and liaise with relevant departments in a timely, efficient manner, escalating to Management accordingly and ensuring it has been documented appropriately Support the Contract Manager and Assistant Contract Manager in the development of the team Organise and execute job chats and performance reviews and highlight any further training needs of team members to the Line Manager Support the training of new receptionists Communicate effectively with peers and management, displaying accuracy and attention to detail both in verbal and written communication Liaise with all departments to ensure a smooth and professional service is offered to the client Ensure any procedural changes are communicated and understood by the team Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together Be passionate about delivering high standard service and going the extra mile Have excellent communication skills and the ability to work as part of the team Be proactive and initiative, flexible and adaptable, with great attention to detail and ambition to learn and grow Display excellent personal presentation and interpersonal skills Have an outgoing personality and be able to easily build rapport with key stakeholders We are looking for someone with experience in managing a team, ideally in a customer facing environment. Some of our benefits include: Exclusive travel discounts with TUI, Expedia, and many more Save money on your groceries with discounts on Tesco, Sainsbury's, Morrisons and other major brands A wide range of offers dedicated to improving your personal finances for a more secure future, including life assurance cover Regular emails filled with the best discounts and savings available Receive cash rewards every time you spend and use them on a wide range of brands Financial rewards - for recommending your friends and family and/or even when you bring new business to us (legitimate qualified sales leads) Contributory pension scheme Access to wellness programs to promote the mental health and well-being of our Ambassadors Employee Assistance Program to guide and support our team members Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Learning & development opportunities to support your personal and professional development and growth WOW Awards to celebrate our brilliant Ambassadors nominated for their exceptional service by our guests and clients One Paid Day for Charity Work Why Rapport? Our people come first, and we are committed to developing you and offering a number of fantastic professional and personal development opportunities. We have a suite of over 50 training workshops and a number of Leadership programmes to support you with your development and career progression within Rapport. We are committed to equality of opportunity and inclusion within the workplace, and we celebrate everyone's differences and diverse backgrounds. We have created a number of Employee Networks as part of our "Be Yourself at Rapport" programme, to create a safe space for our Ambassadors to connect and collaborate, ensuring we champion diversity and inclusion in all that we do. Our Ambassadors' mental and physical wellbeing is very important to us, and we continue to have a real focus on providing the varied support and initiatives for our teams to get involved in. Rapport is also a Disability Confident Employer, and we have a number of partnerships with external organisations providing job opportunities within the company for people with special educational needs and disabilities. About the Company Rapport is an award winning, specialist company that provides corporate organisations with a range of fully managed front and back of house guest services. Our tailored services are provided to clients in all major cities in the UK and Ireland and in key locations in the US and Hong Kong. We are very proud to count some of the UK's most forward-thinking, blue-chip companies as our clients, from small boutique firms to large multi-site international corporations, all with a common goal to provide excellent Customer Service. Our most prestigious awards include: In the 2021 'Best Companies to work for' awards, Rapport was recognised as being the Best Company to Work for in the U.K. Business Services Sector, Rapport was recognised as the second Best (Large) Company to Work for in the UK and third Best Company to Work for in London (all categories and company sizes). We were awarded three stars from 'Best Companies', their ultimate accolade, in 2021 signifying a 'World Class' company. Top 30 Best Places to Work in Hospitality in 2021 winner. Excellence in Diversity & Inclusion at HR in Hospitality Awards 2019 Rapport is a part of Compass Group UK & Ireland, a FTSE 100 company. Please visit our website for further information and before applying to learn more about Rapport and our clients. We will contact applicants within 5-7 workings days. Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.
Location: Bedford Contract Type: Permanent/ Full time Salary: Competitive Hours: 37.5 Benefits: Competitive Fancy a change? Looking for a new challenge? Or just having a browse? Whatever brings you here, you may as well see what Woodfines has to offer! We are looking for talented, friendly and enthusiastic individuals to join our firm. Specifically, a Private Client Paralegal, based in our Bedford Office. If you have previous experience working as Paralegal and are looking to strengthen your knowledge and experience further, this role could be exactly what you re looking for! At Woodfines, we put YOU first, we pride ourselves on our friendly, approachable attitude towards our staff and clients. We offer competitive salaries, flexible working and genuine progression opportunities, supporting you to achieve your goals, whilst maintaining a great work/life balance. If you share our vision for delivering excellent service to our clients, whilst progressing your own personal development, in a welcoming and supportive environment, then we would love to welcome you into our firm. What will your responsibilities be? Updating case management systems Liaising with clients and third parties Providing support to fee earners with client work Managing a caseload of client matters Facilitating cash flow and credit-management systems such as time recording and billing Does your previous experience include: Experience of wills, probate or working within a Private Client Department A good understanding of the Solicitors Accounts Rules Advanced IT skills including Microsoft Office Do you have the following personal skills? Excellent attention to detail, organisational and communication skills Great time management skills Self-motivated, outgoing and proactive Professional and works well both independently and in a team Calm under pressure What can we offer you? Pay. We value our employees, our salaries reflect this. Bonus. We recognise and reward for all of your hard work. Holidays. Mexico? Paris? Or just staying home? Use your 26 days holiday (plus bank holidays) however you like! Flexibility. What does work/life balance look like to you? We are open to your suggestions. Birthday Off & Voucher. No one wants to work on their birthday. Take the day off and go shopping! Pension. To help out your future self. Life insurance. Support for your loved ones, just in case. Income protection. If you get sick, we guarantee a % of your salary for up to 2 years. Vitality health insurance. We support you to be your happy and healthy self! (Free coffees, cinema tickets or even an Apple Watch are also a nice touch). Medicash healthcare cash plan. We all hate the dentist, at least you don t have to pay for it. That amongst many other everyday healthcare needs, all covered. Wellbeing support. We re passionate about wellbeing, including Calm premium, 24/7 employee helpline and general lifestyle assistance. You may also have experience in the following: Legal Assistant, Legal Administrative Assistant, Team Assistant, Legal Technician, Document Management Specialist, Judicial Assistant, Contract Administrator, and Legal Coordinator. REF-(phone number removed)
May 17, 2024
Full time
Location: Bedford Contract Type: Permanent/ Full time Salary: Competitive Hours: 37.5 Benefits: Competitive Fancy a change? Looking for a new challenge? Or just having a browse? Whatever brings you here, you may as well see what Woodfines has to offer! We are looking for talented, friendly and enthusiastic individuals to join our firm. Specifically, a Private Client Paralegal, based in our Bedford Office. If you have previous experience working as Paralegal and are looking to strengthen your knowledge and experience further, this role could be exactly what you re looking for! At Woodfines, we put YOU first, we pride ourselves on our friendly, approachable attitude towards our staff and clients. We offer competitive salaries, flexible working and genuine progression opportunities, supporting you to achieve your goals, whilst maintaining a great work/life balance. If you share our vision for delivering excellent service to our clients, whilst progressing your own personal development, in a welcoming and supportive environment, then we would love to welcome you into our firm. What will your responsibilities be? Updating case management systems Liaising with clients and third parties Providing support to fee earners with client work Managing a caseload of client matters Facilitating cash flow and credit-management systems such as time recording and billing Does your previous experience include: Experience of wills, probate or working within a Private Client Department A good understanding of the Solicitors Accounts Rules Advanced IT skills including Microsoft Office Do you have the following personal skills? Excellent attention to detail, organisational and communication skills Great time management skills Self-motivated, outgoing and proactive Professional and works well both independently and in a team Calm under pressure What can we offer you? Pay. We value our employees, our salaries reflect this. Bonus. We recognise and reward for all of your hard work. Holidays. Mexico? Paris? Or just staying home? Use your 26 days holiday (plus bank holidays) however you like! Flexibility. What does work/life balance look like to you? We are open to your suggestions. Birthday Off & Voucher. No one wants to work on their birthday. Take the day off and go shopping! Pension. To help out your future self. Life insurance. Support for your loved ones, just in case. Income protection. If you get sick, we guarantee a % of your salary for up to 2 years. Vitality health insurance. We support you to be your happy and healthy self! (Free coffees, cinema tickets or even an Apple Watch are also a nice touch). Medicash healthcare cash plan. We all hate the dentist, at least you don t have to pay for it. That amongst many other everyday healthcare needs, all covered. Wellbeing support. We re passionate about wellbeing, including Calm premium, 24/7 employee helpline and general lifestyle assistance. You may also have experience in the following: Legal Assistant, Legal Administrative Assistant, Team Assistant, Legal Technician, Document Management Specialist, Judicial Assistant, Contract Administrator, and Legal Coordinator. REF-(phone number removed)
Location: Bedford Contract Type: Permanent/ Full time Salary: Competitive Hours: 37.5 Benefits: Competitive Fancy a change? Looking for a new challenge? Or just having a browse?Whatever brings you here, you may as well see what Woodfines has to offer!We are looking for talented, friendly and enthusiastic individuals to join our firm. Specifically, a Private Client Paralegal, based in our Bedford Office. If you have previous experience working as Paralegal and are looking to strengthen your knowledge and experience further, this role could be exactly what you're looking for! At Woodfines, we put YOU first, we pride ourselves on our friendly, approachable attitude towards our staff and clients. We offer competitive salaries, flexible working and genuine progression opportunities, supporting you to achieve your goals, whilst maintaining a great work/life balance. If you share our vision for delivering excellent service to our clients, whilst progressing your own personal development, in a welcoming and supportive environment, then we would love to welcome you into our firm. What will your responsibilities be? Updating case management systems Liaising with clients and third parties Providing support to fee earners with client work Managing a caseload of client matters Facilitating cash flow and credit-management systems such as time recording and billing Does your previous experience include: Experience of wills, probate or working within a Private Client Department A good understanding of the Solicitors Accounts Rules Advanced IT skills including Microsoft Office Do you have the following personal skills? Excellent attention to detail, organisational and communication skills Great time management skills Self-motivated, outgoing and proactive Professional and works well both independently and in a team Calm under pressure What can we offer you? Pay. We value our employees, our salaries reflect this. Bonus. We recognise and reward for all of your hard work. Holidays. Mexico? Paris? Or just staying home? Use your 26 days holiday (plus bank holidays) however you like! Flexibility. What does work/life balance look like to you? We are open to your suggestions. Birthday Off & Voucher. No one wants to work on their birthday. Take the day off and go shopping! Pension. To help out your future self. Life insurance. Support for your loved ones, just in case. Income protection. If you get sick, we guarantee a % of your salary for up to 2 years. Vitality health insurance. We support you to be your happy and healthy self! (Free coffees, cinema tickets or even an Apple Watch are also a nice touch). Medicash healthcare cash plan. We all hate the dentist, at least you don't have to pay for it. That amongst many other everyday healthcare needs, all covered. Wellbeing support. We're passionate about wellbeing, including Calm premium, 24/7 employee helpline and general lifestyle assistance. You may also have experience in the following: Legal Assistant, Legal Administrative Assistant, Team Assistant, Legal Technician, Document Management Specialist, Judicial Assistant, Contract Administrator, and Legal Coordinator. REF-214106
May 16, 2024
Full time
Location: Bedford Contract Type: Permanent/ Full time Salary: Competitive Hours: 37.5 Benefits: Competitive Fancy a change? Looking for a new challenge? Or just having a browse?Whatever brings you here, you may as well see what Woodfines has to offer!We are looking for talented, friendly and enthusiastic individuals to join our firm. Specifically, a Private Client Paralegal, based in our Bedford Office. If you have previous experience working as Paralegal and are looking to strengthen your knowledge and experience further, this role could be exactly what you're looking for! At Woodfines, we put YOU first, we pride ourselves on our friendly, approachable attitude towards our staff and clients. We offer competitive salaries, flexible working and genuine progression opportunities, supporting you to achieve your goals, whilst maintaining a great work/life balance. If you share our vision for delivering excellent service to our clients, whilst progressing your own personal development, in a welcoming and supportive environment, then we would love to welcome you into our firm. What will your responsibilities be? Updating case management systems Liaising with clients and third parties Providing support to fee earners with client work Managing a caseload of client matters Facilitating cash flow and credit-management systems such as time recording and billing Does your previous experience include: Experience of wills, probate or working within a Private Client Department A good understanding of the Solicitors Accounts Rules Advanced IT skills including Microsoft Office Do you have the following personal skills? Excellent attention to detail, organisational and communication skills Great time management skills Self-motivated, outgoing and proactive Professional and works well both independently and in a team Calm under pressure What can we offer you? Pay. We value our employees, our salaries reflect this. Bonus. We recognise and reward for all of your hard work. Holidays. Mexico? Paris? Or just staying home? Use your 26 days holiday (plus bank holidays) however you like! Flexibility. What does work/life balance look like to you? We are open to your suggestions. Birthday Off & Voucher. No one wants to work on their birthday. Take the day off and go shopping! Pension. To help out your future self. Life insurance. Support for your loved ones, just in case. Income protection. If you get sick, we guarantee a % of your salary for up to 2 years. Vitality health insurance. We support you to be your happy and healthy self! (Free coffees, cinema tickets or even an Apple Watch are also a nice touch). Medicash healthcare cash plan. We all hate the dentist, at least you don't have to pay for it. That amongst many other everyday healthcare needs, all covered. Wellbeing support. We're passionate about wellbeing, including Calm premium, 24/7 employee helpline and general lifestyle assistance. You may also have experience in the following: Legal Assistant, Legal Administrative Assistant, Team Assistant, Legal Technician, Document Management Specialist, Judicial Assistant, Contract Administrator, and Legal Coordinator. REF-214106
Activities Co-ordinator & Resident Assistant Matron - Ref: WA321 Closing date: noon on Friday 17 May 2024 or earlier We are seeking to appoint a highly motivated, pastorally aware Activities Co-ordinator & Resident Assistant Matron to join the staff team in one of Englands foremost Choir Schools. Westminster Abbey Choir School is an extraordinary institution dedicated to the education and care of app click apply for full job details
May 16, 2024
Full time
Activities Co-ordinator & Resident Assistant Matron - Ref: WA321 Closing date: noon on Friday 17 May 2024 or earlier We are seeking to appoint a highly motivated, pastorally aware Activities Co-ordinator & Resident Assistant Matron to join the staff team in one of Englands foremost Choir Schools. Westminster Abbey Choir School is an extraordinary institution dedicated to the education and care of app click apply for full job details
Job Title: Warehouse / Logistics Operative Location: Oxford Salary: £24,000 - £26,000 per annum Job Type: Permanent, Full time (40 hours p/w) Working Hours: 40 hours per week Monday to Friday on a rotating shift basis: Week A: 07:00 to 16:00, week B: 10:00 to finish (approximately 19:00), week C: 08:00 to 17:00 Overtime available at weekends to cover Saturday and Sunday operation (11-hour days) The Role: This quality focused, customer facing role working at our customer site in Eynsham within the small Goods-In team is part of the larger supply chain operation based at our Head Office in Didcot Quarter. Attention to detail and adherence to Key Performance Indicators is essential in this role. Key Responsibilities: Safe loading and unloading of vehicles, avoiding damage to persons, stock or equipment Check delivered items against paperwork to ensure correct item has been delivered in the correct quantity Book in items using SAP ensuring KPI's are met Pick items as directed, in a safe and efficient manner, ensuring utmost care is taken to pick the correct item and that the required scanning activity is carried out and no damage occurs Ensure that goods and equipment are efficiently delivered to and collected from the factory line, ensuring correct paperwork is attached and KPI's are met Maintain a clean and tidy work place using 5S principles Ensuring that relevant information is passed to the SMT Goods in office, to ensure that non-routine duties (time + other spent resources), or any other duties that are not currently automatically invoiced can be charged to the customer Effective communication with Line Managers and other colleagues Comply with all health and safety guidelines Ensure training is up to date Secondary Responsibilities: Able to attend courses/seminars as required to ensure capability in performing the required duties Carry out any other reasonable duties as directed by the Senior Management team Maintain a level of awareness required for Aviation Security Health and Safety: You are personally responsible for the health, safety, and welfare of yourself and others that may be affected by your acts and omissions. You are personally responsible for reading and understanding Risk Assessment(s) relevant to the job and acting in accordance with the findings. The Company: Simon Hegele provide specialist logistics support to leading high tech manufacturers and resellers. We are a well-established and successful company with a reputation for quality and professionalism with business operations worldwide. In 2021 our UK team moved to a custom designed 120,000 square foot logistics facility to accommodate our business growth and expanding Customer base. You will be joining a very capable and close-knit team promoting a safe working environment and have opportunities to develop your capabilities and career. Key Requirements: Full UK driving licence is essential Forklift Certificate(s)Excellent customer focus and attention to detail A good command of the English language, both written and oral Proven experience within a high-tech logistics environment in support of a production facility utilising Quality Management systems Desirable: Indoor crane use experience Company Benefits: Increasing holiday entitlement with length of service Internal and external training provided Free onsite parking and convenient local amenities Discretionary bonus scheme Optional overtime opportunities Uniform and PPE provided Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of; Warehouse Operative, Warehouse Person, Retail Warehouse Assistant, Goods Out, Goods In, Stock Control, Inventory, Picker, Packer, Fork Lift Truck Driver, FLT, FLT Operator, Forklift Truck Operator, Forklift Licence, FLT Driver, Logistics Assistant, Logistics Operative, Distribution Operative, Warehouse, Distribution, Process Operative, Production Operative, Processing Assistant, Processing Coordinator, Line Operative, Quality, Manual Handling, MHE, Manual Handling Equipment will also be considered for this role.
May 16, 2024
Full time
Job Title: Warehouse / Logistics Operative Location: Oxford Salary: £24,000 - £26,000 per annum Job Type: Permanent, Full time (40 hours p/w) Working Hours: 40 hours per week Monday to Friday on a rotating shift basis: Week A: 07:00 to 16:00, week B: 10:00 to finish (approximately 19:00), week C: 08:00 to 17:00 Overtime available at weekends to cover Saturday and Sunday operation (11-hour days) The Role: This quality focused, customer facing role working at our customer site in Eynsham within the small Goods-In team is part of the larger supply chain operation based at our Head Office in Didcot Quarter. Attention to detail and adherence to Key Performance Indicators is essential in this role. Key Responsibilities: Safe loading and unloading of vehicles, avoiding damage to persons, stock or equipment Check delivered items against paperwork to ensure correct item has been delivered in the correct quantity Book in items using SAP ensuring KPI's are met Pick items as directed, in a safe and efficient manner, ensuring utmost care is taken to pick the correct item and that the required scanning activity is carried out and no damage occurs Ensure that goods and equipment are efficiently delivered to and collected from the factory line, ensuring correct paperwork is attached and KPI's are met Maintain a clean and tidy work place using 5S principles Ensuring that relevant information is passed to the SMT Goods in office, to ensure that non-routine duties (time + other spent resources), or any other duties that are not currently automatically invoiced can be charged to the customer Effective communication with Line Managers and other colleagues Comply with all health and safety guidelines Ensure training is up to date Secondary Responsibilities: Able to attend courses/seminars as required to ensure capability in performing the required duties Carry out any other reasonable duties as directed by the Senior Management team Maintain a level of awareness required for Aviation Security Health and Safety: You are personally responsible for the health, safety, and welfare of yourself and others that may be affected by your acts and omissions. You are personally responsible for reading and understanding Risk Assessment(s) relevant to the job and acting in accordance with the findings. The Company: Simon Hegele provide specialist logistics support to leading high tech manufacturers and resellers. We are a well-established and successful company with a reputation for quality and professionalism with business operations worldwide. In 2021 our UK team moved to a custom designed 120,000 square foot logistics facility to accommodate our business growth and expanding Customer base. You will be joining a very capable and close-knit team promoting a safe working environment and have opportunities to develop your capabilities and career. Key Requirements: Full UK driving licence is essential Forklift Certificate(s)Excellent customer focus and attention to detail A good command of the English language, both written and oral Proven experience within a high-tech logistics environment in support of a production facility utilising Quality Management systems Desirable: Indoor crane use experience Company Benefits: Increasing holiday entitlement with length of service Internal and external training provided Free onsite parking and convenient local amenities Discretionary bonus scheme Optional overtime opportunities Uniform and PPE provided Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of; Warehouse Operative, Warehouse Person, Retail Warehouse Assistant, Goods Out, Goods In, Stock Control, Inventory, Picker, Packer, Fork Lift Truck Driver, FLT, FLT Operator, Forklift Truck Operator, Forklift Licence, FLT Driver, Logistics Assistant, Logistics Operative, Distribution Operative, Warehouse, Distribution, Process Operative, Production Operative, Processing Assistant, Processing Coordinator, Line Operative, Quality, Manual Handling, MHE, Manual Handling Equipment will also be considered for this role.
Location: Colwick, Nottingham - NG4 2JT Salary: 32,000 - 35,000 per annum Benefits: 25 days annual leave plus bank holidays Free on-site parking Access to a benefits platform 3x salary death benefit Job Type: Full-Time, Permanent Working Hours: Monday to Friday, 8:00 AM - 5:00 PM (40 hours per week) Work Setting: Office-based role. Role Overview: As an HR Officer at Enva, you will be integral to our HR team, supporting all stages of the employee lifecycle. This role requires a proactive, highly organised individual who can provide a professional and efficient HR service, ensuring compliance with employment legislation and company policies. Key Responsibilities: Assist with the onboarding of new employees, including preparing welcome materials, conducting inductions, and verifying right-to-work documentation. Coordinate offboarding procedures, including conducting exit surveys and interviews. Manage the processing of contracts, background checks, and reference checks. Support recruitment efforts by advertising roles, managing applications, and coordinating interviews. Assist managers in handling employee relations issues, such as disciplinary and grievance procedures. Maintain accurate and up-to-date employee records and reports. Develop and foster strong relationships with employees at all levels. Assist in the development and implementation of HR policies and procedures. Required Skills and Experience: Demonstrated organisational and time management skills. Strong experience with HR processes and procedures. Previous experience in HR coordination, administration, or a similar role is essential. CIPD Level 5 or equivalent qualification is highly desirable. Exceptional interpersonal and communication skills, both written and verbal. Proficiency in MS Office (Excel, Word) and Microsoft Teams. Capability to work both independently and as part of a team. A driving licence and car are essential. About You: If you are a motivated individual with a strong passion for human resources and a commitment to excellence, we encourage you to apply. This is an exciting opportunity to develop your career and contribute to the success of a leading environmental company. About Enva: Enva Recycling is a leader in Recycling and Resource Management in the East Midlands, annually processing over 500,000 tonnes of waste. With a strong commitment to environmental sustainability, we successfully divert more than 95% of all waste from landfills. Operating from a 20-acre site in Nottingham and employing 300 staff across our Nottingham and Leicester locations, Enva is dedicated to delivering sustainable waste solutions. As part of the larger Enva Group, we extend our impact across the United Kingdom and Ireland with 38 facilities and a workforce of over 1,700. Our operations encompass a wide range of waste management services and resource recovery solutions, handling both hazardous and non-hazardous materials from industrial, commercial, and municipal sources. We generate valuable products for reuse in manufacturing and energy conversion, leveraging our extensive network of facilities and trusted partners to meet the comprehensive waste management and resource recovery needs of our customers. Enva is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age. You may have experience in the following: HR Officer, Human Resources Officer, HR Coordinator, HR Administrator, HR Assistant, HR Advisor, Personnel Officer, People Operations Officer, Employee Relations Officer, Recruitment Officer, HR Specialist, Talent Acquisition Officer, HR Generalist, etc. REF-(Apply online only)
May 15, 2024
Full time
Location: Colwick, Nottingham - NG4 2JT Salary: 32,000 - 35,000 per annum Benefits: 25 days annual leave plus bank holidays Free on-site parking Access to a benefits platform 3x salary death benefit Job Type: Full-Time, Permanent Working Hours: Monday to Friday, 8:00 AM - 5:00 PM (40 hours per week) Work Setting: Office-based role. Role Overview: As an HR Officer at Enva, you will be integral to our HR team, supporting all stages of the employee lifecycle. This role requires a proactive, highly organised individual who can provide a professional and efficient HR service, ensuring compliance with employment legislation and company policies. Key Responsibilities: Assist with the onboarding of new employees, including preparing welcome materials, conducting inductions, and verifying right-to-work documentation. Coordinate offboarding procedures, including conducting exit surveys and interviews. Manage the processing of contracts, background checks, and reference checks. Support recruitment efforts by advertising roles, managing applications, and coordinating interviews. Assist managers in handling employee relations issues, such as disciplinary and grievance procedures. Maintain accurate and up-to-date employee records and reports. Develop and foster strong relationships with employees at all levels. Assist in the development and implementation of HR policies and procedures. Required Skills and Experience: Demonstrated organisational and time management skills. Strong experience with HR processes and procedures. Previous experience in HR coordination, administration, or a similar role is essential. CIPD Level 5 or equivalent qualification is highly desirable. Exceptional interpersonal and communication skills, both written and verbal. Proficiency in MS Office (Excel, Word) and Microsoft Teams. Capability to work both independently and as part of a team. A driving licence and car are essential. About You: If you are a motivated individual with a strong passion for human resources and a commitment to excellence, we encourage you to apply. This is an exciting opportunity to develop your career and contribute to the success of a leading environmental company. About Enva: Enva Recycling is a leader in Recycling and Resource Management in the East Midlands, annually processing over 500,000 tonnes of waste. With a strong commitment to environmental sustainability, we successfully divert more than 95% of all waste from landfills. Operating from a 20-acre site in Nottingham and employing 300 staff across our Nottingham and Leicester locations, Enva is dedicated to delivering sustainable waste solutions. As part of the larger Enva Group, we extend our impact across the United Kingdom and Ireland with 38 facilities and a workforce of over 1,700. Our operations encompass a wide range of waste management services and resource recovery solutions, handling both hazardous and non-hazardous materials from industrial, commercial, and municipal sources. We generate valuable products for reuse in manufacturing and energy conversion, leveraging our extensive network of facilities and trusted partners to meet the comprehensive waste management and resource recovery needs of our customers. Enva is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age. You may have experience in the following: HR Officer, Human Resources Officer, HR Coordinator, HR Administrator, HR Assistant, HR Advisor, Personnel Officer, People Operations Officer, Employee Relations Officer, Recruitment Officer, HR Specialist, Talent Acquisition Officer, HR Generalist, etc. REF-(Apply online only)
YMCA Robin Hood Group
Peterborough, Cambridgeshire
Location: Newark Department: Children's Residential Care Job Type: Full time Contract Type: Permanent Salary: £36,425 to £41,225 As Assistant Manager you will work with the Registered Manager to ensure that the home is managed in a way which: complies to the Children's Homes Regulations (England) 2015 maintains an Ofsted grading of good or outstanding promotes children's welfare and safeguards their wellbeing at all times creates a positive physical and emotional environment where children and young people can discover who they are and who they can become. You will also ensure the home adheres to our in-house therapeutic model and provides support and direction to the staff working in the residential care environment to ensure appropriate and effective staffing at all times.You will work to create, audit and maintain clear and accurate Care Plans and Risk Assessments for each individual child within your care and any other associated documentation within the home. Youi will also work in conjunction with the Clinical team to ensure Clinical Safety Plans are maintained and adhered to at all times.As part of the wider team, you will provide the children with a high standard of personalised care; ensuring that children are included as fully as possible in decisions affecting their care. You will plan and organise meaningful activities, holidays and events inline with each individual child's risk assessments. You will lead your staff team to create a culture of warmth, nurture and care within the home environment. We are looking to see that you have worked, within the last 2 years, within a position relevant to the residential care of children, working with children who have experienced significant trauma in their life to support and manage challenging and complex situations.You will ideally already hold your level 4 diploma in Children and Young People's Workforce but if needed, we are happy to support you achieve this qualification but also hope you will go on to undertake your level 5 in Leadership and Management. We will also put you through our in-house Therapeutic training provided by our Clinical Team. As part of our mandatory training you will be given training in safeguarding, first aid, food hygiene, GDPR and health & safety amongst a few to ensure you have the solid grounding to start your career with us.Working a 3 week rotating shift pattern, averaging 40 hours per week, you will generally work 2-3 shifts per week which will include working days, evenings, nights, weekends and Bank Holidays. You will also complete "sleep-ins" at the Home on average 1-2 times per week. As to be expected with a role of this seniority, there may be times when you are required additional hours, often at short notice to respond to the needs of the children.Your minimum salary will be 36,425 but you will also earn £80 per sleep-in which equates to an additional £4,800 per year. If you are looking to work for an organisation who care about you and your wellbeing, the YMCA prides itself on the package of wellbeing we support all our employees. As part of our overall financial package, this also includes an annual bonus payable on the accomplishment of several agreed targets specific to your home and the children and young people as we look to reward you for your individual contribution above and beyond what is expected in the role. At YMCA Robin Hood Group, you will have many additional benefits, including but not limited to: Comprehensive well-being package 27 days holiday increasing 1 day each year for your first 5 years! Private medical and dental cashback scheme Workplace pension 4 x Life Insurance/Death in Service Westfield Rewards for high street discounts Regular ongoing inhouse training and work with our Forensic Psychology team. External training to support up to postgraduate level 7 study Eligible to join the Blue Light Discount scheme Pastoral support Cycle to Work Scheme Excellent opportunities for development and progression in an exciting expanding organisation. £500 refer a friend scheme across the Group This post is subject to a satisfactory enhanced DBS check paid for by YMCA) and registration with the DBS Update Service. We reserve the right to withdraw this role before the closing date should we be able to appoint to the role. YMCA Robin Hood Group promotes a therapeutic environment in which children can recover and we acknowledge the voice of child trauma survivors in our children's homes. We are looking for an Assistant Manager to work closely the Registered Manager of the children's residential home so that the physical, emotional and safety needs of children and young people are protected, safeguarded and promoted.You will be highly motivated to achieve the desired outcomes for young people and children in the homes as well as to achieve and maintain an OFSTED rating of good or outstanding for the homes.This could be a fantastic next step in your career especially if you have ambitions to be a Registered Home Manager one day; we have a fantastic track record of internal promotions and supporting our team take the next step in their career. If you are ready to take that next step, please apply today! You may also have experience in the following: Supervisor, Team Leader, Coordinator, Shift Manager, Assistant Supervisor, Department Manager, Assistant Director, Deputy Director, Residential Care Worker, Home Manager, Registered Manager, Nursery Manager, Childcare Manager, etc.REF-213937
May 15, 2024
Full time
Location: Newark Department: Children's Residential Care Job Type: Full time Contract Type: Permanent Salary: £36,425 to £41,225 As Assistant Manager you will work with the Registered Manager to ensure that the home is managed in a way which: complies to the Children's Homes Regulations (England) 2015 maintains an Ofsted grading of good or outstanding promotes children's welfare and safeguards their wellbeing at all times creates a positive physical and emotional environment where children and young people can discover who they are and who they can become. You will also ensure the home adheres to our in-house therapeutic model and provides support and direction to the staff working in the residential care environment to ensure appropriate and effective staffing at all times.You will work to create, audit and maintain clear and accurate Care Plans and Risk Assessments for each individual child within your care and any other associated documentation within the home. Youi will also work in conjunction with the Clinical team to ensure Clinical Safety Plans are maintained and adhered to at all times.As part of the wider team, you will provide the children with a high standard of personalised care; ensuring that children are included as fully as possible in decisions affecting their care. You will plan and organise meaningful activities, holidays and events inline with each individual child's risk assessments. You will lead your staff team to create a culture of warmth, nurture and care within the home environment. We are looking to see that you have worked, within the last 2 years, within a position relevant to the residential care of children, working with children who have experienced significant trauma in their life to support and manage challenging and complex situations.You will ideally already hold your level 4 diploma in Children and Young People's Workforce but if needed, we are happy to support you achieve this qualification but also hope you will go on to undertake your level 5 in Leadership and Management. We will also put you through our in-house Therapeutic training provided by our Clinical Team. As part of our mandatory training you will be given training in safeguarding, first aid, food hygiene, GDPR and health & safety amongst a few to ensure you have the solid grounding to start your career with us.Working a 3 week rotating shift pattern, averaging 40 hours per week, you will generally work 2-3 shifts per week which will include working days, evenings, nights, weekends and Bank Holidays. You will also complete "sleep-ins" at the Home on average 1-2 times per week. As to be expected with a role of this seniority, there may be times when you are required additional hours, often at short notice to respond to the needs of the children.Your minimum salary will be 36,425 but you will also earn £80 per sleep-in which equates to an additional £4,800 per year. If you are looking to work for an organisation who care about you and your wellbeing, the YMCA prides itself on the package of wellbeing we support all our employees. As part of our overall financial package, this also includes an annual bonus payable on the accomplishment of several agreed targets specific to your home and the children and young people as we look to reward you for your individual contribution above and beyond what is expected in the role. At YMCA Robin Hood Group, you will have many additional benefits, including but not limited to: Comprehensive well-being package 27 days holiday increasing 1 day each year for your first 5 years! Private medical and dental cashback scheme Workplace pension 4 x Life Insurance/Death in Service Westfield Rewards for high street discounts Regular ongoing inhouse training and work with our Forensic Psychology team. External training to support up to postgraduate level 7 study Eligible to join the Blue Light Discount scheme Pastoral support Cycle to Work Scheme Excellent opportunities for development and progression in an exciting expanding organisation. £500 refer a friend scheme across the Group This post is subject to a satisfactory enhanced DBS check paid for by YMCA) and registration with the DBS Update Service. We reserve the right to withdraw this role before the closing date should we be able to appoint to the role. YMCA Robin Hood Group promotes a therapeutic environment in which children can recover and we acknowledge the voice of child trauma survivors in our children's homes. We are looking for an Assistant Manager to work closely the Registered Manager of the children's residential home so that the physical, emotional and safety needs of children and young people are protected, safeguarded and promoted.You will be highly motivated to achieve the desired outcomes for young people and children in the homes as well as to achieve and maintain an OFSTED rating of good or outstanding for the homes.This could be a fantastic next step in your career especially if you have ambitions to be a Registered Home Manager one day; we have a fantastic track record of internal promotions and supporting our team take the next step in their career. If you are ready to take that next step, please apply today! You may also have experience in the following: Supervisor, Team Leader, Coordinator, Shift Manager, Assistant Supervisor, Department Manager, Assistant Director, Deputy Director, Residential Care Worker, Home Manager, Registered Manager, Nursery Manager, Childcare Manager, etc.REF-213937