Does working 4 days a week but with FULL pay sound like a dream?! It doesn't have to be! Have a better work/life balance and come and work for Outcomes First Group! RMH1 Job Title: Specialist Speech & Language Therapist Location: The Tower School, Essex Salary: Up to £53,200 (dependent on experience) plus £3000 Welcome Bonus and Relocation package £3000. (Relocation package dependent/ agreed based on distance) Hours: 37.5 hours per week, Monday to Friday, 8.00am - 4.00pm (Part Time will be considered) Contract: Permanent - 52 weeks We understand the value of helping our employees to achieve their Continued Professional Development goals and offer a £2000 training allowance to allow you to complete role specific training tailored to your individual requirements. About the role We are looking for a Speech and Language Therapist to join our in-house Clinical Team at The Tower School based in Essex. Working collaboratively with the site, you will deliver bespoke assessment and intervention plans for pupils with developmental trauma, autism, ADHD and SEMH needs, this is an exciting and creative role forming an integral part of our small and friendly team, including Occupational Therapist, Psychotherapist and Therapy Assistant. We are an ambitious clinical team working collaboratively with education to provide creative and individual interventions for our pupils. Working within overall framework of the service policies and procedures, you will be supporting the integration of the specific service in the day to day running of each provision i.e., standardised assessments and clinical services. A key aspect of the role will be to deliver the wellbeing and clinical rainbow strategy at a universal, enhanced and specialist level to support our wider teams in meeting our young people's needs in line with set Education, Health and Care Plans (EHCP). Options Autism has recently launched an innovative new Autism Strategy. The main objective is to continually progress in our approach to education provision in an environment conducive to the strengths and needs of autistic pupils within our schools. The strategy emphasises the importance of genuine engagement and empathic relationships to increase every individual's experience of meaningful achievements and positive emotions. It has been created and refined, through a review of current autism literature and consultation from the Lived Experience Expert Panel, made up of autistic pupils and parents of autistic people, a clinical multi-disciplinary team and the OFG Advisory Board. The foundations of the strategy are three core principles: Ask, Accept and Develop - AAD. RMH2 Our well-established Clinical Team, maintain a nurturing environment where our pupils can flourish, always putting them at the forefront of everything they do. All our settings maintain a strong safeguarding culture, and our people are heard, respected and involved in decisions that affect them wherever possible. With this in mind, we are looking for a Speech and Language Therapist who shares our vision; to build incredible futures by empowering vulnerable young people in the UK to be happy and to make their way in the world. Location: The Tower School, Essex The Tower School The Tower School is perfectly positioned on the edge of Epping Forest and the end of Epping High Street, providing multiple opportunities for our pupils within the local community About the Group Outcomes First Group is the largest independent provider of special needs education. We are a vital part of local communities in England, Scotland and Wales with a renowned reputation for quality and positive outcomes for the people we educate for. We are really proud to say that in 2024, Outcomes First Group were officially certified as a 'Great Place to Work' for the fifth year running. Our divisional brands include Acorn Education and Options Autism. For more information on the group please visit: Essential Criteria: Recognised Speech & Language Therapy degree Valid and up to date HCPC Registration Registered member of RCSLT Previous experience of paid or voluntary work within a trauma or complex needs setting Experience within the specialist client group. (complex communication issues relating to autism, including language disorder, dyspraxia, sensory impairment, learning disabilities/difficulties and associated challenging behaviour) (Essential) Clear and concise report writing relating to clinical and research activities. Experience of multi-professional work with teams or services within the designated speciality preferred. Newly qualified candidates will be considered. RMH3 Ability to work independently Hold a full UK driving licence, with access to a car (Desirable) For further information on this role please refer the Job Description and Person Specification attached. To discuss this role in more detail, please contact: Why work for us? Alongside working with a network of clinical colleagues with regular forums for peer reflection and practice development, Outcomes First Group offer an array of flexible benefit options: Benefits Your health and wellbeing are important to us, so you'll get an exceptional reward package including: £2,000 training allowance £3000 Welcome Bonus Life Assurance Pension scheme with options to increase your contributions "Your Wellbeing Matters" - access to a wide range of first-class mental health support services and physical health checks Work 4 days, be paid for 5 T&C's apply - following successful completion of the probation period And a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that's right for you, including: A wide range of health, wellbeing, and insurance benefits 100's of discount options valid in the UK and abroad Cycle to Work Schemes Electric Car Purchase Scheme Critical illness cover And that's not all, we place the outcomes of the pupils in our services at the heart of everything we do, so you'll wake every day in the knowledge that your role will have a significant positive impact on the lives of others. We are committed to the safeguarding and promoting the welfare of our people. All successful applicants will be subject to a fully enhanced DBS. Job ID 241634
May 15, 2024
Full time
Does working 4 days a week but with FULL pay sound like a dream?! It doesn't have to be! Have a better work/life balance and come and work for Outcomes First Group! RMH1 Job Title: Specialist Speech & Language Therapist Location: The Tower School, Essex Salary: Up to £53,200 (dependent on experience) plus £3000 Welcome Bonus and Relocation package £3000. (Relocation package dependent/ agreed based on distance) Hours: 37.5 hours per week, Monday to Friday, 8.00am - 4.00pm (Part Time will be considered) Contract: Permanent - 52 weeks We understand the value of helping our employees to achieve their Continued Professional Development goals and offer a £2000 training allowance to allow you to complete role specific training tailored to your individual requirements. About the role We are looking for a Speech and Language Therapist to join our in-house Clinical Team at The Tower School based in Essex. Working collaboratively with the site, you will deliver bespoke assessment and intervention plans for pupils with developmental trauma, autism, ADHD and SEMH needs, this is an exciting and creative role forming an integral part of our small and friendly team, including Occupational Therapist, Psychotherapist and Therapy Assistant. We are an ambitious clinical team working collaboratively with education to provide creative and individual interventions for our pupils. Working within overall framework of the service policies and procedures, you will be supporting the integration of the specific service in the day to day running of each provision i.e., standardised assessments and clinical services. A key aspect of the role will be to deliver the wellbeing and clinical rainbow strategy at a universal, enhanced and specialist level to support our wider teams in meeting our young people's needs in line with set Education, Health and Care Plans (EHCP). Options Autism has recently launched an innovative new Autism Strategy. The main objective is to continually progress in our approach to education provision in an environment conducive to the strengths and needs of autistic pupils within our schools. The strategy emphasises the importance of genuine engagement and empathic relationships to increase every individual's experience of meaningful achievements and positive emotions. It has been created and refined, through a review of current autism literature and consultation from the Lived Experience Expert Panel, made up of autistic pupils and parents of autistic people, a clinical multi-disciplinary team and the OFG Advisory Board. The foundations of the strategy are three core principles: Ask, Accept and Develop - AAD. RMH2 Our well-established Clinical Team, maintain a nurturing environment where our pupils can flourish, always putting them at the forefront of everything they do. All our settings maintain a strong safeguarding culture, and our people are heard, respected and involved in decisions that affect them wherever possible. With this in mind, we are looking for a Speech and Language Therapist who shares our vision; to build incredible futures by empowering vulnerable young people in the UK to be happy and to make their way in the world. Location: The Tower School, Essex The Tower School The Tower School is perfectly positioned on the edge of Epping Forest and the end of Epping High Street, providing multiple opportunities for our pupils within the local community About the Group Outcomes First Group is the largest independent provider of special needs education. We are a vital part of local communities in England, Scotland and Wales with a renowned reputation for quality and positive outcomes for the people we educate for. We are really proud to say that in 2024, Outcomes First Group were officially certified as a 'Great Place to Work' for the fifth year running. Our divisional brands include Acorn Education and Options Autism. For more information on the group please visit: Essential Criteria: Recognised Speech & Language Therapy degree Valid and up to date HCPC Registration Registered member of RCSLT Previous experience of paid or voluntary work within a trauma or complex needs setting Experience within the specialist client group. (complex communication issues relating to autism, including language disorder, dyspraxia, sensory impairment, learning disabilities/difficulties and associated challenging behaviour) (Essential) Clear and concise report writing relating to clinical and research activities. Experience of multi-professional work with teams or services within the designated speciality preferred. Newly qualified candidates will be considered. RMH3 Ability to work independently Hold a full UK driving licence, with access to a car (Desirable) For further information on this role please refer the Job Description and Person Specification attached. To discuss this role in more detail, please contact: Why work for us? Alongside working with a network of clinical colleagues with regular forums for peer reflection and practice development, Outcomes First Group offer an array of flexible benefit options: Benefits Your health and wellbeing are important to us, so you'll get an exceptional reward package including: £2,000 training allowance £3000 Welcome Bonus Life Assurance Pension scheme with options to increase your contributions "Your Wellbeing Matters" - access to a wide range of first-class mental health support services and physical health checks Work 4 days, be paid for 5 T&C's apply - following successful completion of the probation period And a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that's right for you, including: A wide range of health, wellbeing, and insurance benefits 100's of discount options valid in the UK and abroad Cycle to Work Schemes Electric Car Purchase Scheme Critical illness cover And that's not all, we place the outcomes of the pupils in our services at the heart of everything we do, so you'll wake every day in the knowledge that your role will have a significant positive impact on the lives of others. We are committed to the safeguarding and promoting the welfare of our people. All successful applicants will be subject to a fully enhanced DBS. Job ID 241634
Does working 4 days a week but with FULL pay sound like a dream?! It doesn't have to be! Have a better work/life balance and come and work for Outcomes First Group! Job Title: Speech and Language Therapist Location: The Tower School, Essex Salary: Up to £53,200 (dependent on experience) plus £3000 Welcome Bonus and Relocation package £3000. (Relocation package dependent/ agreed based on distance) Hours: 37.5 hours per week, Monday to Friday, 8.00am - 4.00pm Contract: Permanent - 52 weeks We understand the value of helping our employees to achieve their Continued Professional Development goals and offer a £2000 training allowance to allow you to complete role specific training tailored to your individual requirements. About the role We are looking for a Speech and Language Therapist to join our in-house Clinical Team, at The Tower School in Essex. Working collaboratively with the site, you will deliver bespoke assessment and intervention plans for pupils with developmental trauma, autism, ADHD and SEMH needs. Working within overall framework of the service policies and procedures, you will be supporting the integration of the specific service in the day to day running of each provision i.e., standardised assessments and clinical services. A key aspect of the role will be to deliver the wellbeing and clinical rainbow strategy at a universal and enhanced specialist level to support our wider teams in meeting our people's needs in line with set Education, Health Plan (EHCP). Options Autism has recently launched an innovative new Autism Strategy. The main objective is to continually progress in our approach to education provision in an environment conducive to the strengths and needs of autistic pupils within our schools. The strategy emphasises the importance of genuine engagement and empathic relationships to increase every individual's experience of meaningful achievements and positive emotions. It has been created and refined, through a review of current autism literature and consultation from the Lived Experience Expert Panel, made up of autistic pupils and parents of autistic people, a clinical multi-disciplinary team and the OFG Advisory Board. The foundations of the strategy are three core principles: Ask, Accept and Develop - AAD. Our well-established Clinical Team, maintain a nurturing environment where our pupils can flourish, always putting them at the forefront of everything they do. All our settings maintain a strong safeguarding culture, and our people are heard, respected and involved in decisions that affect them wherever possible. With this in mind, we are looking for a Speech and Language Therapist who shares our vision; to build incredible futures by empowering vulnerable young people in the UK to be happy and to make their way in the world. Location: The Tower School, Essex The Tower School About the Group Outcomes First Group is the largest independent provider of special needs education. We are a vital part of local communities in England, Scotland and Wales with a renowned reputation for quality and positive outcomes for the people we educate for. We are really proud to say that in 2024, Outcomes First Group were officially certified as a 'Great Place to Work' for the fifth year running. Our divisional brands include Acorn Education and Options Autism. For more information on the group please visit: Essential Criteria: Recognised Speech & Language Therapy degree Valid and up to date HCPC Registration Registered member of RCSLT Previous experience of paid or voluntary work within a trauma or complex needs setting Experience within the specialist client group. (complex communication issues relating to autism, including language disorder, dyspraxia, sensory impairment, learning disabilities/difficulties and associated challenging behaviour) (Essential) Clear and concise report writing relating to clinical and research activities. Experience of multi-professional work with teams or services within the designated speciality preferred. Newly qualified candidates will be considered. Ability to work independently Hold a full UK driving licence, with access to a car (Desirable) For further information on this role please refer the Job Description and Person Specification attached. To discuss this role in more detail, please contact: Why work for us? Alongside working with a network of clinical colleagues with regular forums for peer reflection and practice development, Outcomes First Group offer an array of flexible benefit options: Benefits Your health and wellbeing are important to us, so you'll get an exceptional reward package including: £2,000 training allowance £2000 Welcome Bonus Life Assurance Pension scheme with options to increase your contributions "Your Wellbeing Matters" - access to a wide range of first-class mental health support services and physical health checks Work 4 days, be paid for 5 T&C's apply - following successful completion of the probation period And a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that's right for you, including: A wide range of health, wellbeing, and insurance benefits 100's of discount options valid in the UK and abroad Cycle to Work Schemes Electric Car Purchase Scheme Critical illness cover And that's not all, we place the outcomes of the pupils in our services at the heart of everything we do, so you'll wake every day in the knowledge that your role will have a significant positive impact on the lives of others. We are committed to the safeguarding and promoting the welfare of our people. All successful applicants will be subject to a fully enhanced DBS. Job ID 237791
May 14, 2024
Full time
Does working 4 days a week but with FULL pay sound like a dream?! It doesn't have to be! Have a better work/life balance and come and work for Outcomes First Group! Job Title: Speech and Language Therapist Location: The Tower School, Essex Salary: Up to £53,200 (dependent on experience) plus £3000 Welcome Bonus and Relocation package £3000. (Relocation package dependent/ agreed based on distance) Hours: 37.5 hours per week, Monday to Friday, 8.00am - 4.00pm Contract: Permanent - 52 weeks We understand the value of helping our employees to achieve their Continued Professional Development goals and offer a £2000 training allowance to allow you to complete role specific training tailored to your individual requirements. About the role We are looking for a Speech and Language Therapist to join our in-house Clinical Team, at The Tower School in Essex. Working collaboratively with the site, you will deliver bespoke assessment and intervention plans for pupils with developmental trauma, autism, ADHD and SEMH needs. Working within overall framework of the service policies and procedures, you will be supporting the integration of the specific service in the day to day running of each provision i.e., standardised assessments and clinical services. A key aspect of the role will be to deliver the wellbeing and clinical rainbow strategy at a universal and enhanced specialist level to support our wider teams in meeting our people's needs in line with set Education, Health Plan (EHCP). Options Autism has recently launched an innovative new Autism Strategy. The main objective is to continually progress in our approach to education provision in an environment conducive to the strengths and needs of autistic pupils within our schools. The strategy emphasises the importance of genuine engagement and empathic relationships to increase every individual's experience of meaningful achievements and positive emotions. It has been created and refined, through a review of current autism literature and consultation from the Lived Experience Expert Panel, made up of autistic pupils and parents of autistic people, a clinical multi-disciplinary team and the OFG Advisory Board. The foundations of the strategy are three core principles: Ask, Accept and Develop - AAD. Our well-established Clinical Team, maintain a nurturing environment where our pupils can flourish, always putting them at the forefront of everything they do. All our settings maintain a strong safeguarding culture, and our people are heard, respected and involved in decisions that affect them wherever possible. With this in mind, we are looking for a Speech and Language Therapist who shares our vision; to build incredible futures by empowering vulnerable young people in the UK to be happy and to make their way in the world. Location: The Tower School, Essex The Tower School About the Group Outcomes First Group is the largest independent provider of special needs education. We are a vital part of local communities in England, Scotland and Wales with a renowned reputation for quality and positive outcomes for the people we educate for. We are really proud to say that in 2024, Outcomes First Group were officially certified as a 'Great Place to Work' for the fifth year running. Our divisional brands include Acorn Education and Options Autism. For more information on the group please visit: Essential Criteria: Recognised Speech & Language Therapy degree Valid and up to date HCPC Registration Registered member of RCSLT Previous experience of paid or voluntary work within a trauma or complex needs setting Experience within the specialist client group. (complex communication issues relating to autism, including language disorder, dyspraxia, sensory impairment, learning disabilities/difficulties and associated challenging behaviour) (Essential) Clear and concise report writing relating to clinical and research activities. Experience of multi-professional work with teams or services within the designated speciality preferred. Newly qualified candidates will be considered. Ability to work independently Hold a full UK driving licence, with access to a car (Desirable) For further information on this role please refer the Job Description and Person Specification attached. To discuss this role in more detail, please contact: Why work for us? Alongside working with a network of clinical colleagues with regular forums for peer reflection and practice development, Outcomes First Group offer an array of flexible benefit options: Benefits Your health and wellbeing are important to us, so you'll get an exceptional reward package including: £2,000 training allowance £2000 Welcome Bonus Life Assurance Pension scheme with options to increase your contributions "Your Wellbeing Matters" - access to a wide range of first-class mental health support services and physical health checks Work 4 days, be paid for 5 T&C's apply - following successful completion of the probation period And a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that's right for you, including: A wide range of health, wellbeing, and insurance benefits 100's of discount options valid in the UK and abroad Cycle to Work Schemes Electric Car Purchase Scheme Critical illness cover And that's not all, we place the outcomes of the pupils in our services at the heart of everything we do, so you'll wake every day in the knowledge that your role will have a significant positive impact on the lives of others. We are committed to the safeguarding and promoting the welfare of our people. All successful applicants will be subject to a fully enhanced DBS. Job ID 237791
Chichester College have an exciting opportunity for you to join us as a Distance Learning Advisor at our Chichester campus . You will join us on a full time, permanent basis and in return, we will offer a competitive salary of £23,264 - £25,424 per annum. The Distance Learning Advisor role: Do you want to support the delivery of high quality distance learning programmes, which help a range of individuals learn for work, progress their career and develop their skills? The Chichester College Group is recruiting for a proactive and professional Distance Learning Advisor to support our VRQ (Vocational Related Qualifications) programmes. As our Distance Learning Advisor, you will work closely with the VRQ team to ensure a high quality and responsive service. You will liaise with other businesses to encourage their staff to access VRQ modules and encourage and support students in completing their qualifications. Key Responsibilities of our Distance Learning Advisor : Providing information and advice to individual learners, businesses, and other stakeholders about the programmes on offer. Motivating the individual learner and to monitor his/her progress in, and response to, their learning. Working closely with the VRQ Co-ordinator and Administrator to ensure that all learners experience a high quality and responsive experience throughout their programme in line with the department's quality and income targets. Line managing a small team of Administrators. Supporting learners as set out in the CCG Distance Learner Journey roadmap, ensuring that all learners receive an exceptional learning experience which adds significant value to their development, progress and progression. Rigorously tracking and monitoring the progress of each learner, contacting them as required in relation to course due dates, course completion, course achievement and where necessary, take appropriate action to rectify poor individual performance. Being responsible for the accurate management of data relating to the VRQ system so that accurate management information (on learner numbers, progress, income etc) can be produced. Maintaining up to date and accurate contact records for all learners, handle all telephone calls and enquiries in a professional manner and act to resolve questions from other team members. Managing own 'learner caseload' including data retrieval, diary management, support of learners and successful completion of CCG's distance learner journey roadmap. Our ideal Distance Learning Advisor should have the below skills and experience: GCSE in English and Maths at Grade C or above (or equivalent) Experience working within an administrative role Experience working in a customer focused environment Experience of tracking, monitoring and reporting learner progress An understanding of Safeguarding and Vulnerable Adults The ability to communicate to a diverse range of people at all levels, verbally and in writing Closing date for applications: 13th May 2024 The Chichester College Group has seven colleges, Anglia Examinations, First Steps Childcare Group, Chichester English School and 2,600 staff spread across West Sussex and Brighton & Hove. This makes us the largest college group in Sussex, providing high quality learning opportunities for over 25,000 students every year. We offer generous pension schemes, hybrid working opportunities, college closure days over the Christmas period (which is not deducted from annual leave entitlement) plus the option to purchase up to 10 days additional leave, and discounts at onsite facilities such as gym membership and nursery fees at certain campuses If you would like to learn more about our Distance Learning Advisor role, then please click ' apply ' today! All posts are subject to an enhanced Disclosure and Barring Service check, which may include a check of the barred lists and any relevant overseas checks.
May 08, 2024
Full time
Chichester College have an exciting opportunity for you to join us as a Distance Learning Advisor at our Chichester campus . You will join us on a full time, permanent basis and in return, we will offer a competitive salary of £23,264 - £25,424 per annum. The Distance Learning Advisor role: Do you want to support the delivery of high quality distance learning programmes, which help a range of individuals learn for work, progress their career and develop their skills? The Chichester College Group is recruiting for a proactive and professional Distance Learning Advisor to support our VRQ (Vocational Related Qualifications) programmes. As our Distance Learning Advisor, you will work closely with the VRQ team to ensure a high quality and responsive service. You will liaise with other businesses to encourage their staff to access VRQ modules and encourage and support students in completing their qualifications. Key Responsibilities of our Distance Learning Advisor : Providing information and advice to individual learners, businesses, and other stakeholders about the programmes on offer. Motivating the individual learner and to monitor his/her progress in, and response to, their learning. Working closely with the VRQ Co-ordinator and Administrator to ensure that all learners experience a high quality and responsive experience throughout their programme in line with the department's quality and income targets. Line managing a small team of Administrators. Supporting learners as set out in the CCG Distance Learner Journey roadmap, ensuring that all learners receive an exceptional learning experience which adds significant value to their development, progress and progression. Rigorously tracking and monitoring the progress of each learner, contacting them as required in relation to course due dates, course completion, course achievement and where necessary, take appropriate action to rectify poor individual performance. Being responsible for the accurate management of data relating to the VRQ system so that accurate management information (on learner numbers, progress, income etc) can be produced. Maintaining up to date and accurate contact records for all learners, handle all telephone calls and enquiries in a professional manner and act to resolve questions from other team members. Managing own 'learner caseload' including data retrieval, diary management, support of learners and successful completion of CCG's distance learner journey roadmap. Our ideal Distance Learning Advisor should have the below skills and experience: GCSE in English and Maths at Grade C or above (or equivalent) Experience working within an administrative role Experience working in a customer focused environment Experience of tracking, monitoring and reporting learner progress An understanding of Safeguarding and Vulnerable Adults The ability to communicate to a diverse range of people at all levels, verbally and in writing Closing date for applications: 13th May 2024 The Chichester College Group has seven colleges, Anglia Examinations, First Steps Childcare Group, Chichester English School and 2,600 staff spread across West Sussex and Brighton & Hove. This makes us the largest college group in Sussex, providing high quality learning opportunities for over 25,000 students every year. We offer generous pension schemes, hybrid working opportunities, college closure days over the Christmas period (which is not deducted from annual leave entitlement) plus the option to purchase up to 10 days additional leave, and discounts at onsite facilities such as gym membership and nursery fees at certain campuses If you would like to learn more about our Distance Learning Advisor role, then please click ' apply ' today! All posts are subject to an enhanced Disclosure and Barring Service check, which may include a check of the barred lists and any relevant overseas checks.
People Director (Operations & Delivery) Location: Commutable distance to Winchester / London. Arqiva offer a hybrid working model whereby site visits tend to be more meeting dependent Inclusive Arqiva .Our networks include our Diversity Ambassadors, Eldercare, Spectrum, Working Families, Pride, Veterans and Inspiring Women - join and contribute to our active networks! To equip our ExCo and Leadership Team to thrive and help us create the environment and conditions for our people to do their best work which directly contributes to our customers achieving their growth and delivery targets. This role is a key member of the People and Culture (P+C) leadership team which defines and owns the pan-Arqiva people priorities and strategy. The role also sits on the Operations leadership team working with the respective ExCo member to drive and enable the functional people plan and agenda. The role You will have accountability for the line management of the People Delivery Leads that provide HR business partner expertise across the various functional units and pan-Arqiva people change and transformation. Setting the vision and outcomes for the Delivery Leads, you will own the operational plan and performance of the team. In collaboration with the wider P&C Leadership Team, you will ensure that the people priorities are delivered to our customers through informing, asking and overseeing expertise and resources from the wider team. Providing thought leadership and input into HR products, acting as a source of expert guidance Provide strategic HR direction to the respective Exco and leadership teams, in the context of the overall business vision and strategy to achieve the business goals. Own and deliver the people plan and functional people strategy - working with the respective Exco member and leadership team to build a plan that delivers the right skills in the right place, at the right time, by developing an integrated workforce plan, future skills road map and delivery plan to realisation. Provide business insight to P&C team and P&C insight to business; utilising both qualitative and quantitative data to inform the development of solutions to enable our customers to achieve their growth and delivery targets. Within the functional people plan create and deliver the employee experience and key people practices for the functions, together with P&C centres of expertise facilitating an environment for our people to do their best work (engagement, performance, culture, leadership). Provide thought leadership on evolving opportunities to contribute to Arqiva's Diversity and Inclusion agenda, both for their function and sponsoring this across the wider business. Work with leaders to identify and develop their talent and ensure we create as many career defining experiences for all our people e.g. learning resources, peer to peer learning, mentoring, job shadowing, projects etc. Deliver HR products that encourage our people to take ownership of their own performance, careers and learning, but providing them with a range of different options, resources and experiences. Including strategies where critical roles are identified, appropriately resourced, and rewarded to retain and progress talent within the organisation Influence the narrative for good relations across BECTU and AEB and the wider employee community. Lead diagnosis of current and future people context for own function(s); commission support from CoEs to address opportunities & challenges; lead delivery of end to end programmes including across organisational boundaries to implement and effectively embed people change. The person Experience of being a trusted advisor to a senior business leader, with significant experience in influencing senior leaders. Led, delivered and embedded change (people and transformational). Collaborative problem solver and ability to take ownership of issues and call out issues when appropriate. Exceptional stakeholder management experience with the ability to work at all levels and in a matrix environment. Commercial thinker, experience of delivering commercial benefits to the business and understand market dynamics. You will have extensive experience of business partnering at a senior level and hold a CIPD qualification. Progressive approach to HR and ability to bring the outside in. Typical benefits include 6% pension contribution Private Medical 25 days annual leave Access to our comprehensive flexible benefits including discounts on big brands, wellness and employee assistance programmes, gymflex, buy and sell annual leave, travel and dental insurance Work. Life. Smarter . Our commitment to a flexible and hybrid working culture Why join Arqiva? We are the undisputed leader in UK TV and radio broadcast and the UK's leading Smart utilities platform. This means we have a strong heritage and foundation for future growth for you to grow your career with us. Our journey is to transition global media distribution to cloud solutions, where we aim to double our revenue and continue to grow by being an innovator of scalable solutions for new connectivity sectors. We have opportunities in new technology applications and products, you will have opportunities to learn and develop with us. Your wellbeing . Our wellbeing mission is to help our people to be the best version of themselves at work and still have the time and energy to live a full life outside of work. Our focus for 2024 is to Win, Grow, Go Faster - find out more, contact us and apply!
May 08, 2024
Full time
People Director (Operations & Delivery) Location: Commutable distance to Winchester / London. Arqiva offer a hybrid working model whereby site visits tend to be more meeting dependent Inclusive Arqiva .Our networks include our Diversity Ambassadors, Eldercare, Spectrum, Working Families, Pride, Veterans and Inspiring Women - join and contribute to our active networks! To equip our ExCo and Leadership Team to thrive and help us create the environment and conditions for our people to do their best work which directly contributes to our customers achieving their growth and delivery targets. This role is a key member of the People and Culture (P+C) leadership team which defines and owns the pan-Arqiva people priorities and strategy. The role also sits on the Operations leadership team working with the respective ExCo member to drive and enable the functional people plan and agenda. The role You will have accountability for the line management of the People Delivery Leads that provide HR business partner expertise across the various functional units and pan-Arqiva people change and transformation. Setting the vision and outcomes for the Delivery Leads, you will own the operational plan and performance of the team. In collaboration with the wider P&C Leadership Team, you will ensure that the people priorities are delivered to our customers through informing, asking and overseeing expertise and resources from the wider team. Providing thought leadership and input into HR products, acting as a source of expert guidance Provide strategic HR direction to the respective Exco and leadership teams, in the context of the overall business vision and strategy to achieve the business goals. Own and deliver the people plan and functional people strategy - working with the respective Exco member and leadership team to build a plan that delivers the right skills in the right place, at the right time, by developing an integrated workforce plan, future skills road map and delivery plan to realisation. Provide business insight to P&C team and P&C insight to business; utilising both qualitative and quantitative data to inform the development of solutions to enable our customers to achieve their growth and delivery targets. Within the functional people plan create and deliver the employee experience and key people practices for the functions, together with P&C centres of expertise facilitating an environment for our people to do their best work (engagement, performance, culture, leadership). Provide thought leadership on evolving opportunities to contribute to Arqiva's Diversity and Inclusion agenda, both for their function and sponsoring this across the wider business. Work with leaders to identify and develop their talent and ensure we create as many career defining experiences for all our people e.g. learning resources, peer to peer learning, mentoring, job shadowing, projects etc. Deliver HR products that encourage our people to take ownership of their own performance, careers and learning, but providing them with a range of different options, resources and experiences. Including strategies where critical roles are identified, appropriately resourced, and rewarded to retain and progress talent within the organisation Influence the narrative for good relations across BECTU and AEB and the wider employee community. Lead diagnosis of current and future people context for own function(s); commission support from CoEs to address opportunities & challenges; lead delivery of end to end programmes including across organisational boundaries to implement and effectively embed people change. The person Experience of being a trusted advisor to a senior business leader, with significant experience in influencing senior leaders. Led, delivered and embedded change (people and transformational). Collaborative problem solver and ability to take ownership of issues and call out issues when appropriate. Exceptional stakeholder management experience with the ability to work at all levels and in a matrix environment. Commercial thinker, experience of delivering commercial benefits to the business and understand market dynamics. You will have extensive experience of business partnering at a senior level and hold a CIPD qualification. Progressive approach to HR and ability to bring the outside in. Typical benefits include 6% pension contribution Private Medical 25 days annual leave Access to our comprehensive flexible benefits including discounts on big brands, wellness and employee assistance programmes, gymflex, buy and sell annual leave, travel and dental insurance Work. Life. Smarter . Our commitment to a flexible and hybrid working culture Why join Arqiva? We are the undisputed leader in UK TV and radio broadcast and the UK's leading Smart utilities platform. This means we have a strong heritage and foundation for future growth for you to grow your career with us. Our journey is to transition global media distribution to cloud solutions, where we aim to double our revenue and continue to grow by being an innovator of scalable solutions for new connectivity sectors. We have opportunities in new technology applications and products, you will have opportunities to learn and develop with us. Your wellbeing . Our wellbeing mission is to help our people to be the best version of themselves at work and still have the time and energy to live a full life outside of work. Our focus for 2024 is to Win, Grow, Go Faster - find out more, contact us and apply!
Are you passionate, customer-focused professional with exceptional comminucation skills? We'are looking for two people, within commutable distance of Nottingham City Centre to join our team of Customer Service Executives in our Nottingham based Buzz Hub. You will have a great positive attitude, friendly tone and approachable personality to join our hard-working, busy but friendly customer service team. You'll be a people person with a friendly, flexible approach and be organised and articulate with great communication skills. To be successful in this role you'll have an engaging personality, be able to remain calm under pressure and you'll be highly passionate about your role working towards both your own and business targets and of course you'll have great PC skills. You'll have experience in a contact centre environment or have experience in customer service you will be the first point of contact in answering inbound calls, answering queries via Live chat or emails in our busy call centre ensuring that our customer is at the heart of everything you do to help us improve our overall customer experience. Benefits 33 days annual leave (including bank holidays) Options to buy additional leave Annual company bonus scheme - a physical and mental wellbeing app for you and your family with remote access to a GP for advice and more Thrive App - for your mental wellbeing approved by the NHS, and is designed for the prevention, early detection and self-management of common mental health conditions My Eva - an online financial expert to help with any money-related matters from building up savings, finding the right mortgage, managing debt, pension saving and so much more Buzz Brights Apprenticeships Buzz Learning our digital learning platform with access to 100s of online courses Refer a friend scheme Life assurance Company pension Your tasks and responsibilities Respond to all telephone-based enquiries from our online and land-based customers Respond to all email contact from our online and land-based customers Respond to all Live Chat contact from our online and land-based customers You will need to understand all promotions and policy and procedures to ensure you handle and resolve all customer contact correctly You will deliver outbound calls/ email campaigns, this could include customer satisfactory surveys or Trust Pilot reviews To strive toward the achievement of Key performance Indicators for the customer service department Continuously demonstrate excellent customer service skills (including questioning, probing, listening, establishing rapport and closing communication) Demonstrate whilst handling customer contact that you put the customer at the heart of what you do daily, ensuring you take personal accountability in resolving customer queries effectively and in a timely manner You will ensure that all customers receive a consistent and maintain a high standard in service standards through the quality of verbal, written communications You will be responsible for responding to social media comments to ensure that our customer queries are responded to in line with our brand tone You must ensure that all written communication in customers cases is recorded to a high standard You will ensure that all escalated enquiries are referred to the relevant department ensuring that all relevant information is captured for a speedy resolution Identify and support all customers in relation to Safer Gambling tools, escalation to our Player Protection Team is provided at the appropriate times with accurate case notes recorded You will be the first point of contact in complaint handling so priding yourself in delivering the best outcome for our customers is critical. You will be key in identifying the root causes, help create effective resolutions for our customers and ensuring that we can resolve complaints and service delivery and standards matter to us Be passionate about being the best you can be and want to achieve targets and deliver outstanding service to our customers A strong member of the team with the working ability to embrace the culture of Buzz Bingo core values and demonstrate them daily within the customer service team Provide valuable insights to the business on key trends on customer contacts and highlight any potential technical issues that are impacting the customer journey as your voice matters to us Your knowledge and experience Previous experience working within the bingo industry or other similar roles with a passion for service! You must have 2 years' experience in a face-to-face customer service role Working in a customer service office, call centre is hugely important for this role You must have experience working in a fast-paced customer service environment Skills You must be articulate through written and verbal communication You must be tech savvy as you will use many technical systems A clear communicator with the ability to stay calm under pressure Ability to adapt quickly in a positive way Your great at building rapport with others You must have excellent organisation skills and attention to detail is critical Our customer service team are contracted to work 40 hours per week working shifts between Sunday - Saturday, on a rotating shift pattern 9:30am - 10pm Position 1 Shift Pattern will be:Week 1 - Mon - 11am to 10pm, Wed 9:30am to 8:30pm, Thu 11am to 10pm, Sat 9:30am to 8:30pmWeek 2 - Sun 9:30am to 8:30pm, Mon 11am to 10pm, Wed 9:30am -8:30pm, 11am to 10pm Position 2 will be:Fully Flexible 8hrs per day, 5 days out of 7. We operate across all Bank Holidays.
May 08, 2024
Full time
Are you passionate, customer-focused professional with exceptional comminucation skills? We'are looking for two people, within commutable distance of Nottingham City Centre to join our team of Customer Service Executives in our Nottingham based Buzz Hub. You will have a great positive attitude, friendly tone and approachable personality to join our hard-working, busy but friendly customer service team. You'll be a people person with a friendly, flexible approach and be organised and articulate with great communication skills. To be successful in this role you'll have an engaging personality, be able to remain calm under pressure and you'll be highly passionate about your role working towards both your own and business targets and of course you'll have great PC skills. You'll have experience in a contact centre environment or have experience in customer service you will be the first point of contact in answering inbound calls, answering queries via Live chat or emails in our busy call centre ensuring that our customer is at the heart of everything you do to help us improve our overall customer experience. Benefits 33 days annual leave (including bank holidays) Options to buy additional leave Annual company bonus scheme - a physical and mental wellbeing app for you and your family with remote access to a GP for advice and more Thrive App - for your mental wellbeing approved by the NHS, and is designed for the prevention, early detection and self-management of common mental health conditions My Eva - an online financial expert to help with any money-related matters from building up savings, finding the right mortgage, managing debt, pension saving and so much more Buzz Brights Apprenticeships Buzz Learning our digital learning platform with access to 100s of online courses Refer a friend scheme Life assurance Company pension Your tasks and responsibilities Respond to all telephone-based enquiries from our online and land-based customers Respond to all email contact from our online and land-based customers Respond to all Live Chat contact from our online and land-based customers You will need to understand all promotions and policy and procedures to ensure you handle and resolve all customer contact correctly You will deliver outbound calls/ email campaigns, this could include customer satisfactory surveys or Trust Pilot reviews To strive toward the achievement of Key performance Indicators for the customer service department Continuously demonstrate excellent customer service skills (including questioning, probing, listening, establishing rapport and closing communication) Demonstrate whilst handling customer contact that you put the customer at the heart of what you do daily, ensuring you take personal accountability in resolving customer queries effectively and in a timely manner You will ensure that all customers receive a consistent and maintain a high standard in service standards through the quality of verbal, written communications You will be responsible for responding to social media comments to ensure that our customer queries are responded to in line with our brand tone You must ensure that all written communication in customers cases is recorded to a high standard You will ensure that all escalated enquiries are referred to the relevant department ensuring that all relevant information is captured for a speedy resolution Identify and support all customers in relation to Safer Gambling tools, escalation to our Player Protection Team is provided at the appropriate times with accurate case notes recorded You will be the first point of contact in complaint handling so priding yourself in delivering the best outcome for our customers is critical. You will be key in identifying the root causes, help create effective resolutions for our customers and ensuring that we can resolve complaints and service delivery and standards matter to us Be passionate about being the best you can be and want to achieve targets and deliver outstanding service to our customers A strong member of the team with the working ability to embrace the culture of Buzz Bingo core values and demonstrate them daily within the customer service team Provide valuable insights to the business on key trends on customer contacts and highlight any potential technical issues that are impacting the customer journey as your voice matters to us Your knowledge and experience Previous experience working within the bingo industry or other similar roles with a passion for service! You must have 2 years' experience in a face-to-face customer service role Working in a customer service office, call centre is hugely important for this role You must have experience working in a fast-paced customer service environment Skills You must be articulate through written and verbal communication You must be tech savvy as you will use many technical systems A clear communicator with the ability to stay calm under pressure Ability to adapt quickly in a positive way Your great at building rapport with others You must have excellent organisation skills and attention to detail is critical Our customer service team are contracted to work 40 hours per week working shifts between Sunday - Saturday, on a rotating shift pattern 9:30am - 10pm Position 1 Shift Pattern will be:Week 1 - Mon - 11am to 10pm, Wed 9:30am to 8:30pm, Thu 11am to 10pm, Sat 9:30am to 8:30pmWeek 2 - Sun 9:30am to 8:30pm, Mon 11am to 10pm, Wed 9:30am -8:30pm, 11am to 10pm Position 2 will be:Fully Flexible 8hrs per day, 5 days out of 7. We operate across all Bank Holidays.
Job description Part time Customer Service Advisor on behalf of Virgin Media O2 (Weekends) Duration: 12-month contractor role through agency with the opportunity forconversion to permanent employee based on performance Hourly Rate: £10.90-£12 per hour PAYE Dependant on experience + Additional performance-based incentives available. Shifts: 8am to 4.30pm Saturday and Sundays (15 hour working week) (5 weeks of full time Training Monday to Friday 09:00-17:30 will be required from training start date) . Location : Remote working, however candidates must be based in the Newcastle area, within travelling distance of the Cobalt business Park for occasional office visits, ad hoc training and team events. . Start Date - November 28th STAFF DISCOUNTS ON VIRGIN MEDIA PACKAGES AVAILABLE after 3months Accenture UKI have recently established a dynamic new project on behalf of Virgin Media O2 and we are now excited to roll out part time opportunities to join the team. If you're passionate and driven to providing a first-class customer experience and are able to commit to either of the above shift requirements, we would love to hear from you! We at Accenture care deeply about what we do and the impact we have with our clients and communities. Our people are diverse, innovative and committed to delivering excellence. The Role: Your primary responsibility in this role will be to provide excellent customer service to Virgin Media O2's customer base via inbound telephone calls. Full training is provided. Key Responsibilities: Inbound customer calls dealing with faults, customer enquiries and customer care. First touch troubleshooting on customer Broadband, TV and Phone faults, including connectivity issues. First touch upselling, cross-selling and retention. Make tailored recommendations to customers on products, packages and services to complement their lifestyle needs and generate additional revenue. Resolving customer issues, requests, and queries as first point of contact with a right first-time approach. Log faults when notified by customers to enable tracking of resolutions. Competence in complaint and objection handling from raising to resolution. Bring your best self to work, promote a positive attitude and a high level of professionalism through attendance, metric performance and interaction with peers and customers. Role Requirements: Full training is provided, but previous experience of working in a Customer based role such as contact Centre, retail, hospitality, travel etc would be desirable Outstanding communication skills. Resilience and the ability to work well under pressure. Adaptable to changeable working schedule and environment. Sales experience would be beneficial, but not essential. Receptive to learning, using and navigating multiple client specific programs and tools. Job Type: Part-time Part-time hours: 15 per week Salary: £10.90-£12.00 per hour Schedule: 8 hour shift Day shift Weekend availability Weekends only Ability to commute/relocate: Newcastle upon Tyne, NE27 0QQ: reliably commute or plan to relocate before starting work (required) Application question(s): For this role, although Part Time, all employees are required to start with a 5-week full time training in the office, Monday to Friday 09:00-17:30 - this is non-negotiable. (Please answer YES or NO - required). Education: GCSE or equivalent (preferred) Experience: customer service: 1 year (preferred) Work Location: One location Expected start date: 30/01/2023
Dec 19, 2022
Full time
Job description Part time Customer Service Advisor on behalf of Virgin Media O2 (Weekends) Duration: 12-month contractor role through agency with the opportunity forconversion to permanent employee based on performance Hourly Rate: £10.90-£12 per hour PAYE Dependant on experience + Additional performance-based incentives available. Shifts: 8am to 4.30pm Saturday and Sundays (15 hour working week) (5 weeks of full time Training Monday to Friday 09:00-17:30 will be required from training start date) . Location : Remote working, however candidates must be based in the Newcastle area, within travelling distance of the Cobalt business Park for occasional office visits, ad hoc training and team events. . Start Date - November 28th STAFF DISCOUNTS ON VIRGIN MEDIA PACKAGES AVAILABLE after 3months Accenture UKI have recently established a dynamic new project on behalf of Virgin Media O2 and we are now excited to roll out part time opportunities to join the team. If you're passionate and driven to providing a first-class customer experience and are able to commit to either of the above shift requirements, we would love to hear from you! We at Accenture care deeply about what we do and the impact we have with our clients and communities. Our people are diverse, innovative and committed to delivering excellence. The Role: Your primary responsibility in this role will be to provide excellent customer service to Virgin Media O2's customer base via inbound telephone calls. Full training is provided. Key Responsibilities: Inbound customer calls dealing with faults, customer enquiries and customer care. First touch troubleshooting on customer Broadband, TV and Phone faults, including connectivity issues. First touch upselling, cross-selling and retention. Make tailored recommendations to customers on products, packages and services to complement their lifestyle needs and generate additional revenue. Resolving customer issues, requests, and queries as first point of contact with a right first-time approach. Log faults when notified by customers to enable tracking of resolutions. Competence in complaint and objection handling from raising to resolution. Bring your best self to work, promote a positive attitude and a high level of professionalism through attendance, metric performance and interaction with peers and customers. Role Requirements: Full training is provided, but previous experience of working in a Customer based role such as contact Centre, retail, hospitality, travel etc would be desirable Outstanding communication skills. Resilience and the ability to work well under pressure. Adaptable to changeable working schedule and environment. Sales experience would be beneficial, but not essential. Receptive to learning, using and navigating multiple client specific programs and tools. Job Type: Part-time Part-time hours: 15 per week Salary: £10.90-£12.00 per hour Schedule: 8 hour shift Day shift Weekend availability Weekends only Ability to commute/relocate: Newcastle upon Tyne, NE27 0QQ: reliably commute or plan to relocate before starting work (required) Application question(s): For this role, although Part Time, all employees are required to start with a 5-week full time training in the office, Monday to Friday 09:00-17:30 - this is non-negotiable. (Please answer YES or NO - required). Education: GCSE or equivalent (preferred) Experience: customer service: 1 year (preferred) Work Location: One location Expected start date: 30/01/2023
Contract Type: Regular About Autoglass and Laddaw We're a recognised superbrand and we know where we're going. We're a business with direction and purpose and regardless of your role here, it's about us all making a difference with real care. We never stand still. We're relentless, innovative and ambitious, always looking to go further and improve, which creates a world where we need genuine and driven people to help us get there. Making a Difference Together. As a truly people focused business, we believe in promoting opportunities for all, welcoming people who share our passion for enabling exceptional customer experience. We'll support you with fantastic tools and training in an atmosphere that encourages idea contribution and collaboration working with warm, friendly and real people. If this sounds like somewhere you'll thrive, keep reading. - Do you have a genuine passion for Customer Service and a desire to help others? Would you like to work in a thriving organisation which truly puts its people and customers first? Are you up for the challenge of working for a UK Superbrand, delivering great service to customers; whilst developing your skills? We're hiring people who are dependable to their core, who have the determination to show up, work hard and be rewarded for doing so. Autoglass make a difference each day, getting over 1million motorists back on the road per year. If this is of interest; then we want to hear from you! The Customer Experience Centre at Autoglass is a key function within our Customer Journey. Our friendly and people-focused team are carefully selected, nurtured and trained to ensure that customers interacting with Autoglass receive a world-class customer experience and a personalised service that's right for them. As part of an energetic, service-driven team you'll be based at home, but you'll have regular opportunities for positive interaction with your wider team. So, what are we looking for? Attention to detail and a passion for delivering service excellence is key to this role; whether dealing with customers via phone or email. You'll be fully trained on how to use our bespoke booking system to allocate work to our 1000+ strong team of technicians right across the UK. Your training will be office-based and will be delivered over 4 weeks by our dedicated Training team, so it's best that you live within a commutable distance to our office in Bedford. We'll make sure you have the knowledge, confidence; and on-going support that you need, empowering you to deal with any situation. As the team works Monday to Sunday; we have a number of shift patterns we can offer from days to evenings and weekends. During a typical 6-week rota you'll get 2 full weekends off. We'll always give you your rota in advance so you can plan your time off effectively and make the most of your work-life balance. We'll provide all the equipment, training and support that's needed to give your career with Autoglass a great start! It's a busy role, so you'll need to be organised and have a dedicated space to work from, with a secure, wired internet connection. What will a day with us look like? Based at home, you'll be part of a large team of advisors; and you'll help customers with online bookings, telephone calls and email enquiries. Although you'll work remotely, you'll always be connected to your manager and your colleagues through technology. We'll also check in with you throughout the week with meetings, huddles, one-to-ones, and informal chats, to support your wellbeing and make sure you're up to date with all the information you need. You'll be rewarded with a competitive salary, bonus opportunities - and there's always an incentive or a fun competition to keep you motivated! Benefits include: • Starting rate £10.00 per hour, then after 6 months following performance and attendance the rate will increase to £10.43 per hour • Eligible for monthly bonus scheme following 6 months within the role. • Up to 15% pension contributions - based on employee contribution of 5% • Life assurance policy • 28 days annual leave (including bank holidays) • Regular individual and team-based incentives • Access to our Employee Assistance Programme for wellbeing and health support. As we grow, so can you At Autoglass , even though we're growing and improving, we've still managed to keep our family feeling. Which means we're always looking out for each other, supporting each other and sharing our knowledge. So, if you're full of bright ideas and ready to keep on learning, it's a great place to build your future, as you help us build ours. - Accessibility: We make every effort to make our web presence accessible to all. Upon request and consistent with applicable laws, we'll provide reasonable accommodations to individuals who need assistance in the application/hiring process. For assistance, contact us at .
Dec 18, 2022
Full time
Contract Type: Regular About Autoglass and Laddaw We're a recognised superbrand and we know where we're going. We're a business with direction and purpose and regardless of your role here, it's about us all making a difference with real care. We never stand still. We're relentless, innovative and ambitious, always looking to go further and improve, which creates a world where we need genuine and driven people to help us get there. Making a Difference Together. As a truly people focused business, we believe in promoting opportunities for all, welcoming people who share our passion for enabling exceptional customer experience. We'll support you with fantastic tools and training in an atmosphere that encourages idea contribution and collaboration working with warm, friendly and real people. If this sounds like somewhere you'll thrive, keep reading. - Do you have a genuine passion for Customer Service and a desire to help others? Would you like to work in a thriving organisation which truly puts its people and customers first? Are you up for the challenge of working for a UK Superbrand, delivering great service to customers; whilst developing your skills? We're hiring people who are dependable to their core, who have the determination to show up, work hard and be rewarded for doing so. Autoglass make a difference each day, getting over 1million motorists back on the road per year. If this is of interest; then we want to hear from you! The Customer Experience Centre at Autoglass is a key function within our Customer Journey. Our friendly and people-focused team are carefully selected, nurtured and trained to ensure that customers interacting with Autoglass receive a world-class customer experience and a personalised service that's right for them. As part of an energetic, service-driven team you'll be based at home, but you'll have regular opportunities for positive interaction with your wider team. So, what are we looking for? Attention to detail and a passion for delivering service excellence is key to this role; whether dealing with customers via phone or email. You'll be fully trained on how to use our bespoke booking system to allocate work to our 1000+ strong team of technicians right across the UK. Your training will be office-based and will be delivered over 4 weeks by our dedicated Training team, so it's best that you live within a commutable distance to our office in Bedford. We'll make sure you have the knowledge, confidence; and on-going support that you need, empowering you to deal with any situation. As the team works Monday to Sunday; we have a number of shift patterns we can offer from days to evenings and weekends. During a typical 6-week rota you'll get 2 full weekends off. We'll always give you your rota in advance so you can plan your time off effectively and make the most of your work-life balance. We'll provide all the equipment, training and support that's needed to give your career with Autoglass a great start! It's a busy role, so you'll need to be organised and have a dedicated space to work from, with a secure, wired internet connection. What will a day with us look like? Based at home, you'll be part of a large team of advisors; and you'll help customers with online bookings, telephone calls and email enquiries. Although you'll work remotely, you'll always be connected to your manager and your colleagues through technology. We'll also check in with you throughout the week with meetings, huddles, one-to-ones, and informal chats, to support your wellbeing and make sure you're up to date with all the information you need. You'll be rewarded with a competitive salary, bonus opportunities - and there's always an incentive or a fun competition to keep you motivated! Benefits include: • Starting rate £10.00 per hour, then after 6 months following performance and attendance the rate will increase to £10.43 per hour • Eligible for monthly bonus scheme following 6 months within the role. • Up to 15% pension contributions - based on employee contribution of 5% • Life assurance policy • 28 days annual leave (including bank holidays) • Regular individual and team-based incentives • Access to our Employee Assistance Programme for wellbeing and health support. As we grow, so can you At Autoglass , even though we're growing and improving, we've still managed to keep our family feeling. Which means we're always looking out for each other, supporting each other and sharing our knowledge. So, if you're full of bright ideas and ready to keep on learning, it's a great place to build your future, as you help us build ours. - Accessibility: We make every effort to make our web presence accessible to all. Upon request and consistent with applicable laws, we'll provide reasonable accommodations to individuals who need assistance in the application/hiring process. For assistance, contact us at .
Are you a qualified Solicitor and enjoy managing legal risk whilst supporting and enabling a business to reach its strategic objectives? Would you love to join an award-winning, leading technology company on a part time basis to provide a full suite of high-quality legal support across the business? If you're looking for a change and would like to make a positive difference within an organisation that will reward you and support you throughout your career, this could be the perfect Legal Counsel role for you! ABOUT THE ROLE: Leo Recruitment are a preferred supplier of an award-winning company who provide technology solutions within the UK and internationally. They are keen to recruit an In-House Legal Counsel to become the second member of the legal team, with a commercial focus on drafting, reviewing, and negotiating a wide range of commercial agreements. As an In-House Legal Counsel: You will support and facilitate the business' growth objectives by assisting with all legal matters, which would include the litigation of risk You will be a trusted advisor and business partner and will work closely with individuals across all areas of the business You will be responsible for drafting, reviewing, negotiating, and managing a wide variety of commercial and technology agreements, as well as identifying and mitigating legal and commercial risks You will enable the business to resolve issues that may arise, handle pre-litigation legal disputes and inquiries, provide legal advice to HR, advise of privacy matters relating to data compliance, and provide any other general guidance and training on any legal issues Location: Remote working options are available with just one day per week required to attend the office in Poole, Dorset. Hours: This is a part time role, 21 hours per week (days and times are open to discussion) - additional hours may be available from time to time. WHAT'S IN IT FOR YOU? Salary: Up to £75,000 pa depending on experience (pro-rata'd salary to 21 hours per week is £42,000 pa) plus competitive and regular bonuses. Flexibility/WFH: This role is available with remote working options, giving you that all-important work-life balance where you can spend more time on things that are important to you, such as family or other commitments, and less time travelling to the office. Personal Development/Career Prospects: You will be given the opportunity to progress in your career through personal development plans, access to online learning modules, and company-funded, industry related training courses relevant to law, litigation, and legislation. Other company benefits and perks include: Enhanced company pension scheme 25 days holiday plus all bank holidays Shopping/retail discount scheme Smart-casual dress code Free onsite parking Cycle to work scheme Annual festival and other social events Enjoyable, modern working environment and team-oriented culture THE IDEAL CANDIDATE SHOULD: Be a qualified solicitor with practising certificate in England & Wales Have at least 2 years of relevant legal experience Have extensive experience in negotiating and drafting complex commercial and technology contracts Ideally have commercial experience in the technology sector Ideally have knowledge of employment law, data privacy and/or company law (advantageous) APPLICATION PROCESS: If you are interested in the In-House Legal Counsel role and would like to know more, please submit your CV today or contact Michelle Turner at Leo Recruitment. The company is inviting qualified solicitors with good experience in commercial/technology contracts to an interview immediately. (Leo Recruitment will endeavour to respond to every applicant.) THIS ROLE WOULD BE IDEAL FOR: An individual who has experience working as a Solicitor, Legal Counsel, Legal Consultant, Legal Compliance Advisor, Legal Services Advisor, Commercial Litigation Solicitor, Legal Executive, Technology Compliance Advisor, Corporate Solicitor, In-House Solicitor, or similar, who is located in or around Poole, Bournemouth, Wimborne, Ferndown, Dorchester, Weymouth, Blandford, Salisbury, Shaftesbury, Christchurch, Romsey, Southampton, or within a commutable distance to Poole, Dorset, who is looking to take the next step in their career and is keen to join a flexible, supportive, progressive company.
Dec 05, 2022
Full time
Are you a qualified Solicitor and enjoy managing legal risk whilst supporting and enabling a business to reach its strategic objectives? Would you love to join an award-winning, leading technology company on a part time basis to provide a full suite of high-quality legal support across the business? If you're looking for a change and would like to make a positive difference within an organisation that will reward you and support you throughout your career, this could be the perfect Legal Counsel role for you! ABOUT THE ROLE: Leo Recruitment are a preferred supplier of an award-winning company who provide technology solutions within the UK and internationally. They are keen to recruit an In-House Legal Counsel to become the second member of the legal team, with a commercial focus on drafting, reviewing, and negotiating a wide range of commercial agreements. As an In-House Legal Counsel: You will support and facilitate the business' growth objectives by assisting with all legal matters, which would include the litigation of risk You will be a trusted advisor and business partner and will work closely with individuals across all areas of the business You will be responsible for drafting, reviewing, negotiating, and managing a wide variety of commercial and technology agreements, as well as identifying and mitigating legal and commercial risks You will enable the business to resolve issues that may arise, handle pre-litigation legal disputes and inquiries, provide legal advice to HR, advise of privacy matters relating to data compliance, and provide any other general guidance and training on any legal issues Location: Remote working options are available with just one day per week required to attend the office in Poole, Dorset. Hours: This is a part time role, 21 hours per week (days and times are open to discussion) - additional hours may be available from time to time. WHAT'S IN IT FOR YOU? Salary: Up to £75,000 pa depending on experience (pro-rata'd salary to 21 hours per week is £42,000 pa) plus competitive and regular bonuses. Flexibility/WFH: This role is available with remote working options, giving you that all-important work-life balance where you can spend more time on things that are important to you, such as family or other commitments, and less time travelling to the office. Personal Development/Career Prospects: You will be given the opportunity to progress in your career through personal development plans, access to online learning modules, and company-funded, industry related training courses relevant to law, litigation, and legislation. Other company benefits and perks include: Enhanced company pension scheme 25 days holiday plus all bank holidays Shopping/retail discount scheme Smart-casual dress code Free onsite parking Cycle to work scheme Annual festival and other social events Enjoyable, modern working environment and team-oriented culture THE IDEAL CANDIDATE SHOULD: Be a qualified solicitor with practising certificate in England & Wales Have at least 2 years of relevant legal experience Have extensive experience in negotiating and drafting complex commercial and technology contracts Ideally have commercial experience in the technology sector Ideally have knowledge of employment law, data privacy and/or company law (advantageous) APPLICATION PROCESS: If you are interested in the In-House Legal Counsel role and would like to know more, please submit your CV today or contact Michelle Turner at Leo Recruitment. The company is inviting qualified solicitors with good experience in commercial/technology contracts to an interview immediately. (Leo Recruitment will endeavour to respond to every applicant.) THIS ROLE WOULD BE IDEAL FOR: An individual who has experience working as a Solicitor, Legal Counsel, Legal Consultant, Legal Compliance Advisor, Legal Services Advisor, Commercial Litigation Solicitor, Legal Executive, Technology Compliance Advisor, Corporate Solicitor, In-House Solicitor, or similar, who is located in or around Poole, Bournemouth, Wimborne, Ferndown, Dorchester, Weymouth, Blandford, Salisbury, Shaftesbury, Christchurch, Romsey, Southampton, or within a commutable distance to Poole, Dorset, who is looking to take the next step in their career and is keen to join a flexible, supportive, progressive company.
Our client, is a public distance learning and Research University, and one of the biggest universities in the UK for undergraduate education. The staff are committed to putting their students first and to supporting them to realise their potential. Study with the OU is more than just education - it is life changing learning, do you want to be part of this team? They are looking to recruit a Computing and Helpdesk Advisor, to start asap until 30th April 2022, paying £12.21ph. This role will be based in the Milton Keynes office and full government restrictions are being adhered to. The role is working Monday to Friday 1pm to 9pm, Saturday 9am to 5pm and Sunday 9am to 4pm, however this is on a rota basis and only working 37hrs per week. This role is to deal with contact from students and tutors, support them with delivery information and technical support for the module software and module websites. We are looking for an Advisor to: Provide computing advice and solutions to our external and internal customers when they experience problems with IT or the software that accompanies Open University study module. Deal with enquiries on the distribution and content side of module materials. You should be able to build rapport with a wide variety of enquirers over the telephone and via email and webchat and get to the core of their problem quickly. You will be working in an area where technology changes quickly, so you need to be able to bring a good range of computing knowledge with you and the ability to learn rapidly. Essential skills: Understanding of major operating systems, web browsers and MS Office products. Ability to fault find or provide a workaround when software fails to install or run. Ability to interact directly with students. If this is the ideal role for you, please apply online or call Sophie Holmes or Angela Hoxley on to discuss further.
Dec 07, 2021
Full time
Our client, is a public distance learning and Research University, and one of the biggest universities in the UK for undergraduate education. The staff are committed to putting their students first and to supporting them to realise their potential. Study with the OU is more than just education - it is life changing learning, do you want to be part of this team? They are looking to recruit a Computing and Helpdesk Advisor, to start asap until 30th April 2022, paying £12.21ph. This role will be based in the Milton Keynes office and full government restrictions are being adhered to. The role is working Monday to Friday 1pm to 9pm, Saturday 9am to 5pm and Sunday 9am to 4pm, however this is on a rota basis and only working 37hrs per week. This role is to deal with contact from students and tutors, support them with delivery information and technical support for the module software and module websites. We are looking for an Advisor to: Provide computing advice and solutions to our external and internal customers when they experience problems with IT or the software that accompanies Open University study module. Deal with enquiries on the distribution and content side of module materials. You should be able to build rapport with a wide variety of enquirers over the telephone and via email and webchat and get to the core of their problem quickly. You will be working in an area where technology changes quickly, so you need to be able to bring a good range of computing knowledge with you and the ability to learn rapidly. Essential skills: Understanding of major operating systems, web browsers and MS Office products. Ability to fault find or provide a workaround when software fails to install or run. Ability to interact directly with students. If this is the ideal role for you, please apply online or call Sophie Holmes or Angela Hoxley on to discuss further.
Care Assistant Are you a caring individual with a willingness to learn and support individuals with varying needs? Join a fantastic team as a Care Assistant - No experience required! Position: Care Assistant Location: Worksop, Bassetlaw and surrounding areas Salary: £17,495 per annum (£9.07 per hour) plus enhancements for night working Hours: 37 per week, full time, part time and bank hours available Closing Date: Monday 3 January 2022 Interviews: are being arranged on an ongoing basis About the role of Care Assistant: If you are seeking a change of direction in your career with a real sense of satisfaction and value, you've come to the right place. PST North have fantastic opportunities for you to join their services as a Care Assistant at either PST North's supported living services in Worksop or with their friendly out-reach team in the Bassetlaw District and surrounding areas. The out-reach team support individuals in their own homes and within the local community. PST North services support individuals with a range of needs including; individuals with mental health, learning disabilities, autism and personality disorders. Some of our service users are non-verbal and use a various forms of communication including Makaton, sign language and symbols. "You really can gain valuable experience working with individuals with a range of needs and the best part about it? We have fantastic service users and a very supportive team to see you through each day" - Current colleague. Your duties may involve: Providing personal care Domestic tasks such as cooking, cleaning, helping to prepare healthy meals etc. Helping the service users with their finances including budgeting. Getting the service users back into work, education, training and community activities (bring your creativity!) Day to day running of the service including completing weekly and monthly checks, running records, liaising with externals and providing staff handovers. About you: You will be proactive, reliable and passionate about improving the lives of others with a 'can do' attitude. Helping and caring for others will come naturally to you. As a great team player, you will be willing to learn, organised and be adaptable to change when working as part of a team to help nurture the service users' development and independence. Although training will be provided to ensure you are comfortable with dealing with individuals with varying needs, you must be able to confidently deal with challenging behaviour and be resilient in your approach to work. It is beneficial if you have previous experience although we are willing to train the right individuals with great personal values for these roles which align with the organisation values. A full valid driving license with business insurance and access to your own vehicle is desirable. However, don't let this put you off from applying, there are positions at the Worksop services that are walking distance from the bus and train station! On occasion, you may be required to cover sickness and holidays for our other contracts which could include personal care, wake / sleep nights across the North Nottinghamshire area. In Return: In exchange for the above you will receive a fantastic benefits package: c36.5 days leave a year with additional 2 days after 5 years' service Healthcare Cash Back Plan worth up to £1200 per year on your routine healthcare costs Company Pension Scheme cover Enhanced maternity/paternity/adoption pay Free enhanced DBS check where applicable £250 for successful referral of a friend/family member Employee Recognition Scheme Great learning & development and qualification opportunities Discounted bus passes and gym membership, discounts and cashback at major retailers Free access to employee Advice Line; offering a 24-hour confidential advice service to discuss work or home related concerns with professional advisors Overtime available As a Disability Confident and Equal Opportunities Employer, our client welcomes applications from all suitably qualified candidates including those from black and minority ethnic (BME) groups and disabled candidates. Whilst experience is not essential as full training will be provided we very much welcome previous experience working as: Support Worker, Home Carer, Care Worker, Health Care Assistant, Support Worker, Nurses, Social Care Worker, Care Assistant, Mental Health Care Worker, Voluntary Worker. Please note it is a mandatory requirement to wear full PPE including a face mask in this role and to have the mandatory COVID Vaccinations.
Dec 06, 2021
Full time
Care Assistant Are you a caring individual with a willingness to learn and support individuals with varying needs? Join a fantastic team as a Care Assistant - No experience required! Position: Care Assistant Location: Worksop, Bassetlaw and surrounding areas Salary: £17,495 per annum (£9.07 per hour) plus enhancements for night working Hours: 37 per week, full time, part time and bank hours available Closing Date: Monday 3 January 2022 Interviews: are being arranged on an ongoing basis About the role of Care Assistant: If you are seeking a change of direction in your career with a real sense of satisfaction and value, you've come to the right place. PST North have fantastic opportunities for you to join their services as a Care Assistant at either PST North's supported living services in Worksop or with their friendly out-reach team in the Bassetlaw District and surrounding areas. The out-reach team support individuals in their own homes and within the local community. PST North services support individuals with a range of needs including; individuals with mental health, learning disabilities, autism and personality disorders. Some of our service users are non-verbal and use a various forms of communication including Makaton, sign language and symbols. "You really can gain valuable experience working with individuals with a range of needs and the best part about it? We have fantastic service users and a very supportive team to see you through each day" - Current colleague. Your duties may involve: Providing personal care Domestic tasks such as cooking, cleaning, helping to prepare healthy meals etc. Helping the service users with their finances including budgeting. Getting the service users back into work, education, training and community activities (bring your creativity!) Day to day running of the service including completing weekly and monthly checks, running records, liaising with externals and providing staff handovers. About you: You will be proactive, reliable and passionate about improving the lives of others with a 'can do' attitude. Helping and caring for others will come naturally to you. As a great team player, you will be willing to learn, organised and be adaptable to change when working as part of a team to help nurture the service users' development and independence. Although training will be provided to ensure you are comfortable with dealing with individuals with varying needs, you must be able to confidently deal with challenging behaviour and be resilient in your approach to work. It is beneficial if you have previous experience although we are willing to train the right individuals with great personal values for these roles which align with the organisation values. A full valid driving license with business insurance and access to your own vehicle is desirable. However, don't let this put you off from applying, there are positions at the Worksop services that are walking distance from the bus and train station! On occasion, you may be required to cover sickness and holidays for our other contracts which could include personal care, wake / sleep nights across the North Nottinghamshire area. In Return: In exchange for the above you will receive a fantastic benefits package: c36.5 days leave a year with additional 2 days after 5 years' service Healthcare Cash Back Plan worth up to £1200 per year on your routine healthcare costs Company Pension Scheme cover Enhanced maternity/paternity/adoption pay Free enhanced DBS check where applicable £250 for successful referral of a friend/family member Employee Recognition Scheme Great learning & development and qualification opportunities Discounted bus passes and gym membership, discounts and cashback at major retailers Free access to employee Advice Line; offering a 24-hour confidential advice service to discuss work or home related concerns with professional advisors Overtime available As a Disability Confident and Equal Opportunities Employer, our client welcomes applications from all suitably qualified candidates including those from black and minority ethnic (BME) groups and disabled candidates. Whilst experience is not essential as full training will be provided we very much welcome previous experience working as: Support Worker, Home Carer, Care Worker, Health Care Assistant, Support Worker, Nurses, Social Care Worker, Care Assistant, Mental Health Care Worker, Voluntary Worker. Please note it is a mandatory requirement to wear full PPE including a face mask in this role and to have the mandatory COVID Vaccinations.
Milton Keynes College Group
Coffee Hall, Buckinghamshire
DISTANCE & ONLINE LEARNING STUDENT ADVISOR Location: Milton Keynes (some home based working could be supported) Hours: 37.5 Flexible Working: We welcome applications from those seeking flexible or part time hours Contract: Fixed Term Contract until 31/03/2022 Salary: Up to £22,000 per annum (FTE) Apprenticeships: Development opportunities are available through Apprenticeship standards Reporting To: Head of Work Placements and Distance Learning Closing Date for Applications: 12/12/2021 IN SHORT Milton Keynes College Group Distance and Online Learning Team are looking to grow their team of advisors to support newly funded contracts, providing opportunities for people to enrol on short courses and qualifications. You will work with students to offer advice, guidance and support that will enable them to successfully complete their distance learning programmes. You will also work collaboratively with colleagues within the distance learning team to meet the department's enrolment and achievement targets. As a student advisor you will require a confident telephone manner, have an ability to solve problems using your own initiative, excellent customer service skills, a strong desire to support others to achieve results, an interest in lifelong learning and excellent IT skills. MK College will treat all applicants fairly and with respect, irrespective of their background, disability or any other individual characteristic. We particularly encourage applications from people with backgrounds which are currently under-represented within Milton Keynes College. All offers made to successful candidates are subject to satisfactory outcomes to a range of pre-employment checks including a Disclosure and Barring Service check (DBS). In addition, security clearance is required for all prison services positions up to Counter Terrorist Check (CTC) level. OUR BENEFITS 25 days annual leave, 3 additional days leave for Christmas to New Year closure and UK Bank Holidays (entitlement will be pro-rated for part-time employees) Group Pension Scheme Professional development opportunities, including professional qualifications Employee Assistance Programme (EAP) accessible 24 hours per day, 365 days per year A variety of amazing discounts with NUS Card ** For further information about this opportunity, please refer to the attached document.
Dec 03, 2021
Full time
DISTANCE & ONLINE LEARNING STUDENT ADVISOR Location: Milton Keynes (some home based working could be supported) Hours: 37.5 Flexible Working: We welcome applications from those seeking flexible or part time hours Contract: Fixed Term Contract until 31/03/2022 Salary: Up to £22,000 per annum (FTE) Apprenticeships: Development opportunities are available through Apprenticeship standards Reporting To: Head of Work Placements and Distance Learning Closing Date for Applications: 12/12/2021 IN SHORT Milton Keynes College Group Distance and Online Learning Team are looking to grow their team of advisors to support newly funded contracts, providing opportunities for people to enrol on short courses and qualifications. You will work with students to offer advice, guidance and support that will enable them to successfully complete their distance learning programmes. You will also work collaboratively with colleagues within the distance learning team to meet the department's enrolment and achievement targets. As a student advisor you will require a confident telephone manner, have an ability to solve problems using your own initiative, excellent customer service skills, a strong desire to support others to achieve results, an interest in lifelong learning and excellent IT skills. MK College will treat all applicants fairly and with respect, irrespective of their background, disability or any other individual characteristic. We particularly encourage applications from people with backgrounds which are currently under-represented within Milton Keynes College. All offers made to successful candidates are subject to satisfactory outcomes to a range of pre-employment checks including a Disclosure and Barring Service check (DBS). In addition, security clearance is required for all prison services positions up to Counter Terrorist Check (CTC) level. OUR BENEFITS 25 days annual leave, 3 additional days leave for Christmas to New Year closure and UK Bank Holidays (entitlement will be pro-rated for part-time employees) Group Pension Scheme Professional development opportunities, including professional qualifications Employee Assistance Programme (EAP) accessible 24 hours per day, 365 days per year A variety of amazing discounts with NUS Card ** For further information about this opportunity, please refer to the attached document.
Since 1853, we have dedicated ourselves to a single goal: moving the world. Our cities are reaching new heights. Our customers are demanding new solutions. Our world is becoming more connected. For more than a century and a half, we've been pushing the world onward. It all started more than 168 years ago when Elisha Graves Otis invented the modern elevator and forever changed the urban landscape. Today, the company that bears his name is the world's leading provider of elevators, escalators and moving walkways, moving more than 2 billion people every day. We strive to be the best. To us this means we set big goals, rise to achieve them, and win as a team. At Otis, we move the world forward and our people the most important asset. What are we looking for? We are currently recruiting for a Talent Acquisition Business Partner, to work as part of a high performing in-house recruitment team delivering across the UK and Ireland. The objective of this role is to optimize our service across multiple functions, driving forward speed and quality of hire and creating a talent pipeline, by developing strong relationships with hiring managers and candidates. We are the largest manufacturer of people moving products, moving 2 billion people every day. In the TA team, we impact our company's competitive position by attracting and hiring the best talent, through strategic and innovative talent acquisition solutions. If you are a driven and ambitious individual, looking to make a difference within talent acquisition, we want to hear from you. As Talent Acquisition Business Partner, some of your key responsibilities will be to: * Undertake workforce planning meetings to accurately forecast resourcing activity * Establish excellent working relationships with hiring managers to ensure alignment in approach * Act as a true partner to the business through the end-to-end hiring process * Create innovative attraction strategies, reflective of role requirements and market conditions * Attend networking events to increase brand awareness * Participate in identifying and implementing process improvements across the operation To be successful in this role you will have: * Successful recruitment industry/ agency or in-house experience in a corporate environment * A passion for Talent Acquisition and best-in-class service delivery * A proven background proactively sourcing candidates and building strong working relationships with hiring managers * Specialist recruitment knowledge across multiple functions and be familiar with nationwide recruitment activity * The ability to manage and prioritise a demanding workload * Effective communication skills and be able to grasp commercial concepts and complex procedures What can we offer you? * Competitive salary package, additional benefits * Ownership of your role and accountability for each recruitment project * Access to funded learning and training * The chance to work for an industry leading company and a global brand We are a company with a big commitment to the continuing development of everyone who works for us, strongly supporting career progression and facilitating a culture which encourages innovative ideas and appreciate that our talent is the key to our success. We welcome applications from professional and results-focused Talent Acquisition Specialists, Recruiters, Recruitment Consultants, Recruitment Managers, In-house Recruiters, Recruitment Advisors, Talent Attraction Specialists, Resourcing Officers, Internal Recruiters, and Recruitment Business Partners, looking to develop a career within Talent Acquisition and who live within a commutable distance of our Manchester office (M27 8FF). Our commitment to diversity and inclusion helps ensure the ideas, perspectives and experiences of individual employees support a culture of learning and attract world-class talent. We welcome applications from all sections of the community and candidates will be equally assessed and selected based on objective criteria
Dec 01, 2021
Full time
Since 1853, we have dedicated ourselves to a single goal: moving the world. Our cities are reaching new heights. Our customers are demanding new solutions. Our world is becoming more connected. For more than a century and a half, we've been pushing the world onward. It all started more than 168 years ago when Elisha Graves Otis invented the modern elevator and forever changed the urban landscape. Today, the company that bears his name is the world's leading provider of elevators, escalators and moving walkways, moving more than 2 billion people every day. We strive to be the best. To us this means we set big goals, rise to achieve them, and win as a team. At Otis, we move the world forward and our people the most important asset. What are we looking for? We are currently recruiting for a Talent Acquisition Business Partner, to work as part of a high performing in-house recruitment team delivering across the UK and Ireland. The objective of this role is to optimize our service across multiple functions, driving forward speed and quality of hire and creating a talent pipeline, by developing strong relationships with hiring managers and candidates. We are the largest manufacturer of people moving products, moving 2 billion people every day. In the TA team, we impact our company's competitive position by attracting and hiring the best talent, through strategic and innovative talent acquisition solutions. If you are a driven and ambitious individual, looking to make a difference within talent acquisition, we want to hear from you. As Talent Acquisition Business Partner, some of your key responsibilities will be to: * Undertake workforce planning meetings to accurately forecast resourcing activity * Establish excellent working relationships with hiring managers to ensure alignment in approach * Act as a true partner to the business through the end-to-end hiring process * Create innovative attraction strategies, reflective of role requirements and market conditions * Attend networking events to increase brand awareness * Participate in identifying and implementing process improvements across the operation To be successful in this role you will have: * Successful recruitment industry/ agency or in-house experience in a corporate environment * A passion for Talent Acquisition and best-in-class service delivery * A proven background proactively sourcing candidates and building strong working relationships with hiring managers * Specialist recruitment knowledge across multiple functions and be familiar with nationwide recruitment activity * The ability to manage and prioritise a demanding workload * Effective communication skills and be able to grasp commercial concepts and complex procedures What can we offer you? * Competitive salary package, additional benefits * Ownership of your role and accountability for each recruitment project * Access to funded learning and training * The chance to work for an industry leading company and a global brand We are a company with a big commitment to the continuing development of everyone who works for us, strongly supporting career progression and facilitating a culture which encourages innovative ideas and appreciate that our talent is the key to our success. We welcome applications from professional and results-focused Talent Acquisition Specialists, Recruiters, Recruitment Consultants, Recruitment Managers, In-house Recruiters, Recruitment Advisors, Talent Attraction Specialists, Resourcing Officers, Internal Recruiters, and Recruitment Business Partners, looking to develop a career within Talent Acquisition and who live within a commutable distance of our Manchester office (M27 8FF). Our commitment to diversity and inclusion helps ensure the ideas, perspectives and experiences of individual employees support a culture of learning and attract world-class talent. We welcome applications from all sections of the community and candidates will be equally assessed and selected based on objective criteria