Job Title: Mortgage Underwriter Company : Evolution Money Location : Manchester City Centre Job Type : Full-time Basic Salary : £30,600 plus competitive bonus scheme About Us: Evolution Money is a Certified B Corp with a social purpose. At Evolution Money, our mission is to redefine financial inclusion by providing bespoke lending solutions to UK homeowners. We are committed to empowering individuals and fostering long-term financial well-being. Through innovative and purpose-driven approaches, we aim to challenge traditional norms and create a pathway for those who might be overlooked by conventional financial institutions. Core Responsibilities As a Mortgage Underwriter you'll be responsible for manually underwriting loan applications, from completion of application to authorisation. Responsibilities include: Completing and reviewing loan applications, examining supporting documentation and verifying accuracy. Analysing applicant's credit history and financial information to assess eligibility. Analysing loan risk, requesting additional information as necessary. Identify signs of suspicious or fraudulent activity. Assessing every customer on their individual circumstances and the evidence presented, to ensure good Consumer Outcomes. Make loan eligibility judgements, approving or rejecting applications. Documenting and effectively communicating the reasons for the approval or rejection of loans. Answering customer enquiries regarding loan applications. Ensure compliance with regulatory standards, company policies, procedures and guidelines. Achievement of minimum KPI Requirements and Targets Skills required. Previous experience and demonstrated ability of working within fast paced KPI / target driven environment. The ability to effectively question and challenge evidence presented Highly organized with the ability to handle a large volume of customer cases at any one given time. Strong communication skills, both verbal and written Detail-oriented with strong data accuracy Problem solving skills. Good Numeracy and Microsoft office skills What you get in return Excellent career progression opportunities, including pathway to our Mortgage Advice team. Funding and support available to gain CeMAP Mortgage Advice qualification. Excellent social events Up to 25 days' annual leave + bank holidays Your birthday off, every year! A healthcare cash plan A contributory pensions scheme, matched up to 5% Company Culture: Join us on our journey to redefine financial inclusivity. As we continue to evolve, so do the possibilities for those we serve. Our goal is not just to provide loans but to architect a future where financial empowerment is a reality for everyone. At Evolution Money, we value creativity, innovation, and a collaborative spirit. Our team is dedicated to delivering exceptional results and creating a positive impact in the financial services industry. We believe in fostering a work environment that encourages growth, learning, and teamwork.We are committed to encouraging equality, diversity and inclusion and aim to create a working environment where every employee is respected.We will provide fairness, and respect to all our prospective employees, and all hiring decisions are based on merit.We aim to ensure that no job applicant is placed at a disadvantage by practices or requirements which disproportionately disadvantage protected groups, and which are not justified by the demands of the role.Everyone is welcome at Evolution Money! We are proud in creating an inclusive and diverse culture in our Evo Team community. We want to ensure that you feel comfortable and can give your best throughout the recruitment process. We encourage applications from all backgrounds and communities, and we are more than happy to discuss any reasonable adjustments that you may require. Please get in touch with us at any stage of recruitment to discuss it.If you need any support with completing this application, please contact us and we will be happy to assist. As a part of the Disability Confident Scheme, we offer interview to anyone with disability who meets the minimum criteria for the role.REF-
May 15, 2024
Full time
Job Title: Mortgage Underwriter Company : Evolution Money Location : Manchester City Centre Job Type : Full-time Basic Salary : £30,600 plus competitive bonus scheme About Us: Evolution Money is a Certified B Corp with a social purpose. At Evolution Money, our mission is to redefine financial inclusion by providing bespoke lending solutions to UK homeowners. We are committed to empowering individuals and fostering long-term financial well-being. Through innovative and purpose-driven approaches, we aim to challenge traditional norms and create a pathway for those who might be overlooked by conventional financial institutions. Core Responsibilities As a Mortgage Underwriter you'll be responsible for manually underwriting loan applications, from completion of application to authorisation. Responsibilities include: Completing and reviewing loan applications, examining supporting documentation and verifying accuracy. Analysing applicant's credit history and financial information to assess eligibility. Analysing loan risk, requesting additional information as necessary. Identify signs of suspicious or fraudulent activity. Assessing every customer on their individual circumstances and the evidence presented, to ensure good Consumer Outcomes. Make loan eligibility judgements, approving or rejecting applications. Documenting and effectively communicating the reasons for the approval or rejection of loans. Answering customer enquiries regarding loan applications. Ensure compliance with regulatory standards, company policies, procedures and guidelines. Achievement of minimum KPI Requirements and Targets Skills required. Previous experience and demonstrated ability of working within fast paced KPI / target driven environment. The ability to effectively question and challenge evidence presented Highly organized with the ability to handle a large volume of customer cases at any one given time. Strong communication skills, both verbal and written Detail-oriented with strong data accuracy Problem solving skills. Good Numeracy and Microsoft office skills What you get in return Excellent career progression opportunities, including pathway to our Mortgage Advice team. Funding and support available to gain CeMAP Mortgage Advice qualification. Excellent social events Up to 25 days' annual leave + bank holidays Your birthday off, every year! A healthcare cash plan A contributory pensions scheme, matched up to 5% Company Culture: Join us on our journey to redefine financial inclusivity. As we continue to evolve, so do the possibilities for those we serve. Our goal is not just to provide loans but to architect a future where financial empowerment is a reality for everyone. At Evolution Money, we value creativity, innovation, and a collaborative spirit. Our team is dedicated to delivering exceptional results and creating a positive impact in the financial services industry. We believe in fostering a work environment that encourages growth, learning, and teamwork.We are committed to encouraging equality, diversity and inclusion and aim to create a working environment where every employee is respected.We will provide fairness, and respect to all our prospective employees, and all hiring decisions are based on merit.We aim to ensure that no job applicant is placed at a disadvantage by practices or requirements which disproportionately disadvantage protected groups, and which are not justified by the demands of the role.Everyone is welcome at Evolution Money! We are proud in creating an inclusive and diverse culture in our Evo Team community. We want to ensure that you feel comfortable and can give your best throughout the recruitment process. We encourage applications from all backgrounds and communities, and we are more than happy to discuss any reasonable adjustments that you may require. Please get in touch with us at any stage of recruitment to discuss it.If you need any support with completing this application, please contact us and we will be happy to assist. As a part of the Disability Confident Scheme, we offer interview to anyone with disability who meets the minimum criteria for the role.REF-
As an Intelligence Analyst, you will be responsible for supporting the Counter Fraud team, along with other areas of the business. You will identify and review suspected fraudulent claims/policies through our counter fraud platforms, reporting these to counter fraud agencies when relevant. This individual will use a wide variety of fraud detection software and tools to conduct advanced intelligence investigations into suspect claims, producing your findings within a report. You will build and maintain professional relationships with intelligence suppliers, professional bodies and law enforcement agencies. You will work closely with Investigators, Underwriters, and the Intelligence team to support the wider objective of improving fraud savings and reducing indemnity spend. ? Role: Intelligence Analyst Location: Liverpool or Sevenoaks - hybrid working available Working hours: Monday to Friday 9:00am - 5:30pm, 37.5 hours per week, 7.5 hours per day Salary: £25,000 - £31,000 DOE, plus up to an additional £1,500 performance related bonus per annum, once established within your role. What you will be doing: To investigate suspected fraudulent claims/policies using various intelligence tools To deliver a usable intelligence-based product to reduce claim losses To provide intelligence-led support to general claims/policy teams Confident in presenting complex information in a clear and concise manner Contribute to the continued improvements of the intelligence products & output Handling, analysing and evaluating highly confidential datasets and documents To develop an understanding of the MI Reports generated and fraud detection strategy To assist in the promotion of data integrity across the group Provide continued feedback and development of both fraud rule sets and risk models Review and respond to Schedule 2, Part 1, Paragraph 2 requests received into the business Review intelligence received into the unit and ensure and exposure is identified and worked appropriately Perform advanced intelligence investigations relevant to the subject matter in order to collect, analyse and suitably record items of interest Help maintain and extend the Intelligence professional relationships with intelligence suppliers, professional bodies and law enforcement agencies Adhere to company processes and ensure that DPA, FCA, TCF and other related regulatory requirements are met Identify and investigate Haven's exposure to fraud rings, under supervision Report fraudulent claims and policies to counter fraud agencies and subsequently provide evidence/produce witness statements What we're looking for: Knowledge of claims and/or underwriting best practice, particularly in relation to effective leakage control, risk management, quality, training and compliance Analytical thinker - able to analyse information quickly and use it to provide robust advice Written communicator - able to easily relay complex information in a written report Curious - an inquisitive, open-minded type who seeks out information from sources that may not always seem obvious Online awareness - an ongoing interest in current and emerging online trends, particularly in social networking Self-motivated - passionate about the work and eager to learn and progress Organised - good time management skills, able to work under pressure and deliver against deadlines set Honesty and Integrity Keen eye for detail with the ability to think laterally and act through reasoned decision making Minimum of 1 year in Intelligence or Counter Fraud Investigations with a strong understanding of electronic fraud detection software is preferred but not essential Experience in using fraud detection tools and intelligence analysis software ? ? About Acorn Insurance We are a growing business with great opportunities to build your knowledge of the financial services industry. As a specialist insurance provider, we have over 40 years of experience helping people secure motor insurance across all of the UK. We help more than 50,000 customers to find a policy that meets their needs and gives them the peace of mind that comes with high-quality insurance. At Acorn Insurance we provide full training and continuous coaching inhouse you will be given full in-depth FCA regulated industry knowledge and have all the tools necessary to help you personally grow your career with the business. We celebrate difference and it's important to us that we have a culture where our people feel respected and valued for who they are. We pride ourselves on being accessible and encourage inclusive environments where our people can always give and show the very best of themselves. ? Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays) Additional Buy & Sell Holidays Company Sick Pay Scheme Company Paid Maternity & Paternity Leave Generous Company Pension Scheme A comprehensive Mental Health support system via the health assured Employee Assistance Programme (EAP) A wide network of mental health first aiders. Our very own reward and discount platform "Your tomorrow" Fresh fruit Deliveries twice a week £250 Refer a friend bonus Cycle to work scheme Free eye test vouchers and a contribution towards the frames Regular Employment Engagement including ongoing competitions with fantastic prizes Charity fundraising events ? All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to satisfactory standard.
May 14, 2024
Full time
As an Intelligence Analyst, you will be responsible for supporting the Counter Fraud team, along with other areas of the business. You will identify and review suspected fraudulent claims/policies through our counter fraud platforms, reporting these to counter fraud agencies when relevant. This individual will use a wide variety of fraud detection software and tools to conduct advanced intelligence investigations into suspect claims, producing your findings within a report. You will build and maintain professional relationships with intelligence suppliers, professional bodies and law enforcement agencies. You will work closely with Investigators, Underwriters, and the Intelligence team to support the wider objective of improving fraud savings and reducing indemnity spend. ? Role: Intelligence Analyst Location: Liverpool or Sevenoaks - hybrid working available Working hours: Monday to Friday 9:00am - 5:30pm, 37.5 hours per week, 7.5 hours per day Salary: £25,000 - £31,000 DOE, plus up to an additional £1,500 performance related bonus per annum, once established within your role. What you will be doing: To investigate suspected fraudulent claims/policies using various intelligence tools To deliver a usable intelligence-based product to reduce claim losses To provide intelligence-led support to general claims/policy teams Confident in presenting complex information in a clear and concise manner Contribute to the continued improvements of the intelligence products & output Handling, analysing and evaluating highly confidential datasets and documents To develop an understanding of the MI Reports generated and fraud detection strategy To assist in the promotion of data integrity across the group Provide continued feedback and development of both fraud rule sets and risk models Review and respond to Schedule 2, Part 1, Paragraph 2 requests received into the business Review intelligence received into the unit and ensure and exposure is identified and worked appropriately Perform advanced intelligence investigations relevant to the subject matter in order to collect, analyse and suitably record items of interest Help maintain and extend the Intelligence professional relationships with intelligence suppliers, professional bodies and law enforcement agencies Adhere to company processes and ensure that DPA, FCA, TCF and other related regulatory requirements are met Identify and investigate Haven's exposure to fraud rings, under supervision Report fraudulent claims and policies to counter fraud agencies and subsequently provide evidence/produce witness statements What we're looking for: Knowledge of claims and/or underwriting best practice, particularly in relation to effective leakage control, risk management, quality, training and compliance Analytical thinker - able to analyse information quickly and use it to provide robust advice Written communicator - able to easily relay complex information in a written report Curious - an inquisitive, open-minded type who seeks out information from sources that may not always seem obvious Online awareness - an ongoing interest in current and emerging online trends, particularly in social networking Self-motivated - passionate about the work and eager to learn and progress Organised - good time management skills, able to work under pressure and deliver against deadlines set Honesty and Integrity Keen eye for detail with the ability to think laterally and act through reasoned decision making Minimum of 1 year in Intelligence or Counter Fraud Investigations with a strong understanding of electronic fraud detection software is preferred but not essential Experience in using fraud detection tools and intelligence analysis software ? ? About Acorn Insurance We are a growing business with great opportunities to build your knowledge of the financial services industry. As a specialist insurance provider, we have over 40 years of experience helping people secure motor insurance across all of the UK. We help more than 50,000 customers to find a policy that meets their needs and gives them the peace of mind that comes with high-quality insurance. At Acorn Insurance we provide full training and continuous coaching inhouse you will be given full in-depth FCA regulated industry knowledge and have all the tools necessary to help you personally grow your career with the business. We celebrate difference and it's important to us that we have a culture where our people feel respected and valued for who they are. We pride ourselves on being accessible and encourage inclusive environments where our people can always give and show the very best of themselves. ? Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays) Additional Buy & Sell Holidays Company Sick Pay Scheme Company Paid Maternity & Paternity Leave Generous Company Pension Scheme A comprehensive Mental Health support system via the health assured Employee Assistance Programme (EAP) A wide network of mental health first aiders. Our very own reward and discount platform "Your tomorrow" Fresh fruit Deliveries twice a week £250 Refer a friend bonus Cycle to work scheme Free eye test vouchers and a contribution towards the frames Regular Employment Engagement including ongoing competitions with fantastic prizes Charity fundraising events ? All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to satisfactory standard.
The Role: Senior Account Handler - Wholesale The Senior Account Handler will work within a team compromising of Account Executives, Account Manager, Senior Account Handlers, Account Handlers and Trainee Handlers. Responsibilities: To support the Account Executives in maintaining positive Client relationships Support the Account Manager in the development and training needs of Account Handlers/Trainees in their understanding of the placement setup Support/deputise for the Account Manager in coordinating resources across the team, to provide the best support service to the Account Executives. Attends and contributes to internal Technical Meetings Looks at ways to add to the skills and knowledge pool of the Team and to improve the Teams procedures and standards To provide accurate and effective support to the Execs and the Team Assist with the development of new business and the existing portfolio of agents Contribute to the analysis of Client data for presentation to Insurers Monitor the progress of the placements, so as to ensure compliance with Group and FCA procedures, regulations and requirements Liaise with agents and prepare/populate MRC with appropriate information Prepare MRC and supporting documentation in accordance with templates and MRC requirements using Websure Ensure accurate completion of Websure data fields Oversee and approve client documentation prior to obtaining authorised signatories Complete internal processes in order to obtain Evidence of Cover documentation for signature and invoices Oversee and approve client documentation Undertake Account Handling responsibilities and liaison with agents as may be required Explanation of the scope of cover and the terms and conditions of the policy to agents as appropriate Negotiate and liaise with Underwriters in placing risks as required Maintain a high level of Client Service generally and foster / maintain good relationships Experience: 3 years Wholesale P&C experience Further information As well as a competitive salary we offer the following benefits - Competitive holiday allowance with the annual option to buy additional days Death in Service benefit of x4 salary Company pension scheme Very generous maternity and paternity leave packages A flexible benefits package which allows you to add additional benefits to your overall package Our benefits portal offers discounts on technology & electronics, cinemas, restaurants, days out, mortgage advice, travel and many more Referral schemes Discounted rates on PIB products We offer a first-class employee benefits and welfare package to support our employees with financial management, cycle to work scheme, counselling support, health screening, will writing, menopause support, books, stopping smoking and much more We also offer a wide range of discounts including a kids pass - giving you discount to over 4500 attractions and activities, discounts at hairdressers and beauticians, climate change projects with lots of other options to choose PIB has a comprehensive learning & development framework, including professional study options and apprenticeships which are available to all employees, and which will support your career development Being a part of our PIB Community Trust, we support fundraising where you can apply for grants from PIB Group towards your chosen charity PIB Group are committed to improving their environmental impact in a responsible way. From the individual actions that our colleagues take every day through to installing the right facilities across our premises, there are many measures in place to help reduce PIB's carbon footprint. We are proud of our success and growth and have been recognised for many industry awards across our business. If you wish to work for a company that truly puts people at the heart of their organisation, then we would love to hear from you. PIB operates a flexible working policy, and our management teams will talk to you about how that would meet both your flexible working needs and those of the business and role you are applying for. We would love to hear from you if you want to hear more about opportunities in PIB. We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation or any other characteristic protected by law.REF-
May 12, 2024
Full time
The Role: Senior Account Handler - Wholesale The Senior Account Handler will work within a team compromising of Account Executives, Account Manager, Senior Account Handlers, Account Handlers and Trainee Handlers. Responsibilities: To support the Account Executives in maintaining positive Client relationships Support the Account Manager in the development and training needs of Account Handlers/Trainees in their understanding of the placement setup Support/deputise for the Account Manager in coordinating resources across the team, to provide the best support service to the Account Executives. Attends and contributes to internal Technical Meetings Looks at ways to add to the skills and knowledge pool of the Team and to improve the Teams procedures and standards To provide accurate and effective support to the Execs and the Team Assist with the development of new business and the existing portfolio of agents Contribute to the analysis of Client data for presentation to Insurers Monitor the progress of the placements, so as to ensure compliance with Group and FCA procedures, regulations and requirements Liaise with agents and prepare/populate MRC with appropriate information Prepare MRC and supporting documentation in accordance with templates and MRC requirements using Websure Ensure accurate completion of Websure data fields Oversee and approve client documentation prior to obtaining authorised signatories Complete internal processes in order to obtain Evidence of Cover documentation for signature and invoices Oversee and approve client documentation Undertake Account Handling responsibilities and liaison with agents as may be required Explanation of the scope of cover and the terms and conditions of the policy to agents as appropriate Negotiate and liaise with Underwriters in placing risks as required Maintain a high level of Client Service generally and foster / maintain good relationships Experience: 3 years Wholesale P&C experience Further information As well as a competitive salary we offer the following benefits - Competitive holiday allowance with the annual option to buy additional days Death in Service benefit of x4 salary Company pension scheme Very generous maternity and paternity leave packages A flexible benefits package which allows you to add additional benefits to your overall package Our benefits portal offers discounts on technology & electronics, cinemas, restaurants, days out, mortgage advice, travel and many more Referral schemes Discounted rates on PIB products We offer a first-class employee benefits and welfare package to support our employees with financial management, cycle to work scheme, counselling support, health screening, will writing, menopause support, books, stopping smoking and much more We also offer a wide range of discounts including a kids pass - giving you discount to over 4500 attractions and activities, discounts at hairdressers and beauticians, climate change projects with lots of other options to choose PIB has a comprehensive learning & development framework, including professional study options and apprenticeships which are available to all employees, and which will support your career development Being a part of our PIB Community Trust, we support fundraising where you can apply for grants from PIB Group towards your chosen charity PIB Group are committed to improving their environmental impact in a responsible way. From the individual actions that our colleagues take every day through to installing the right facilities across our premises, there are many measures in place to help reduce PIB's carbon footprint. We are proud of our success and growth and have been recognised for many industry awards across our business. If you wish to work for a company that truly puts people at the heart of their organisation, then we would love to hear from you. PIB operates a flexible working policy, and our management teams will talk to you about how that would meet both your flexible working needs and those of the business and role you are applying for. We would love to hear from you if you want to hear more about opportunities in PIB. We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation or any other characteristic protected by law.REF-
The Role: Underwriting Manager P & C To support the CUO and Portfolio Director with underwriting expertise to help build, analyse and review underwriting plans- liaising regularly between insurers and the MGA in the development of underwriting strategy specific to binders/insurer and in developing and monitoring best practice underwriting standards across the business. Responsibilities: Attend insurer meetings -both formal and ad hoc -and produce or provide inputs to those meetings as required and work with the MGA to implement agreed underwriting and pricing strategy Analyse data and provide key findings and recommendations Monitor loss ratio targets by binder and recommend corrective action Build underwriting plans for finalising and approval within the MGU and with insurers Work closely with the business teams and technical managers to understand performance issues Provide impact analysis of proposed portfolio changes Model and present adhoc data for capacity partners and support the selection and securing of new capacity partners Support the MGU in areas where a consistent approach to underwriting best practice needs designing and implementing Liaise with technical managers within Q Underwriting to develop best practice and a systematic approach to technical underwriting eg technical peer review, licence frameworks, training and development frameworks . Monitor adherence to appropriate underwriting standards Support proposition development and implementation for both new and existing binders Experience: The ideal candidate should possess excellent knowledge and understanding of the London Market Insurance Industry, and be enthusiastic and conscientious. The key responsibilities of the role are: ACII or progress towards Technical underwriting experience in either Property or casualty insurance Experience gained form an insurance company background in an underwriting role Some experience of working within a portfolio team would be of benefit Some knowledge of delegating underwriting would be of benefit. Understanding of underwriting calculations - loss ratio, ultimate loss ratios, combined ratios, accident year and underwriting year basis of calculation. Ability to analyse data and trends and draw conclusions form key data sets Strong working knowledge of excel and powerpoint Solutions focused underwriter Profit and growth approach Further information As well as a competitive salary we offer the following benefits - Competitive holiday allowance with the annual option to buy additional days Death in Service benefit of x4 salary Company pension scheme Enhanced maternity and paternity leave packages A flexible benefits package which allows you to add additional benefits to your overall package Our benefits portal offers discounts on technology & electronics, cinemas, restaurants, days out, mortgage advice, travel and many more Referral schemes Discounted rates on PIB products We offer a first-class employee benefits and welfare package to support our employees with financial management, cycle to work scheme, counselling support, health screening, will writing, menopause support, books, stopping smoking and much more We also offer a wide range of discounts including a kids pass - giving you discount to over 4500 attractions and activities, discounts at hairdressers and beauticians, climate change projects with lots of other options to choose PIB has a comprehensive learning & development framework, including professional study options and apprenticeships which are available to all employees, and which will support your career development Being a part of our PIB Community Trust, we support fundraising where you can apply for grants from PIB Group towards your chosen charity PIB Group are committed to improving their environmental impact in a responsible way. From the individual actions that our colleagues take every day through to installing the right facilities across our premises, there are many measures in place to help reduce PIB's carbon footprint. Why join us? We are proud of our success and growth and have been recognised for many industry awards across our business. If you wish to work for a company that truly puts people at the heart of their organisation, then we would love to hear from you. PIB operates a flexible working policy, and our management teams will talk to you about how that would meet both your flexible working needs and those of the business and role you are applying for. We would love to hear from you if you want to hear more about opportunities in PIB. We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation or any other characteristic protected by law.REF-
May 10, 2024
Full time
The Role: Underwriting Manager P & C To support the CUO and Portfolio Director with underwriting expertise to help build, analyse and review underwriting plans- liaising regularly between insurers and the MGA in the development of underwriting strategy specific to binders/insurer and in developing and monitoring best practice underwriting standards across the business. Responsibilities: Attend insurer meetings -both formal and ad hoc -and produce or provide inputs to those meetings as required and work with the MGA to implement agreed underwriting and pricing strategy Analyse data and provide key findings and recommendations Monitor loss ratio targets by binder and recommend corrective action Build underwriting plans for finalising and approval within the MGU and with insurers Work closely with the business teams and technical managers to understand performance issues Provide impact analysis of proposed portfolio changes Model and present adhoc data for capacity partners and support the selection and securing of new capacity partners Support the MGU in areas where a consistent approach to underwriting best practice needs designing and implementing Liaise with technical managers within Q Underwriting to develop best practice and a systematic approach to technical underwriting eg technical peer review, licence frameworks, training and development frameworks . Monitor adherence to appropriate underwriting standards Support proposition development and implementation for both new and existing binders Experience: The ideal candidate should possess excellent knowledge and understanding of the London Market Insurance Industry, and be enthusiastic and conscientious. The key responsibilities of the role are: ACII or progress towards Technical underwriting experience in either Property or casualty insurance Experience gained form an insurance company background in an underwriting role Some experience of working within a portfolio team would be of benefit Some knowledge of delegating underwriting would be of benefit. Understanding of underwriting calculations - loss ratio, ultimate loss ratios, combined ratios, accident year and underwriting year basis of calculation. Ability to analyse data and trends and draw conclusions form key data sets Strong working knowledge of excel and powerpoint Solutions focused underwriter Profit and growth approach Further information As well as a competitive salary we offer the following benefits - Competitive holiday allowance with the annual option to buy additional days Death in Service benefit of x4 salary Company pension scheme Enhanced maternity and paternity leave packages A flexible benefits package which allows you to add additional benefits to your overall package Our benefits portal offers discounts on technology & electronics, cinemas, restaurants, days out, mortgage advice, travel and many more Referral schemes Discounted rates on PIB products We offer a first-class employee benefits and welfare package to support our employees with financial management, cycle to work scheme, counselling support, health screening, will writing, menopause support, books, stopping smoking and much more We also offer a wide range of discounts including a kids pass - giving you discount to over 4500 attractions and activities, discounts at hairdressers and beauticians, climate change projects with lots of other options to choose PIB has a comprehensive learning & development framework, including professional study options and apprenticeships which are available to all employees, and which will support your career development Being a part of our PIB Community Trust, we support fundraising where you can apply for grants from PIB Group towards your chosen charity PIB Group are committed to improving their environmental impact in a responsible way. From the individual actions that our colleagues take every day through to installing the right facilities across our premises, there are many measures in place to help reduce PIB's carbon footprint. Why join us? We are proud of our success and growth and have been recognised for many industry awards across our business. If you wish to work for a company that truly puts people at the heart of their organisation, then we would love to hear from you. PIB operates a flexible working policy, and our management teams will talk to you about how that would meet both your flexible working needs and those of the business and role you are applying for. We would love to hear from you if you want to hear more about opportunities in PIB. We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation or any other characteristic protected by law.REF-
Fiduciary Ledger Manager (Chelmsford, UK) We're hiring! Could you be our next Fiduciary Ledger Manager? Joining our team based primarily based out of our Chelmsford with flexibility to work from home, you'll be responsible for the delivery and development of fiduciary services to a portfolio of business within our Global Broking Centre (GBC). This role will also have responsibility for overseeing activities of the Aon India Team (Genpact) and input into performance management but no direct line management. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organisation, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What the day will look like Managing the interface between fiduciary accounts and the business units you work with Providing leadership to the offshore team and ensure meaningful targets are set and achieved through agreement and collaboration with Genpact and the business. Utilising fiduciary knowledge to deliver operational and financial benefit to Aon Limited Proposing activities or workstreams aimed at improving the end-to-end service Supporting the design and implementation of processes aimed at improving efficiency and enhancing the control environment. Working collaboratively with our outsource partner, Genpact, to improve service. Supporting Senior Management in the achievement of Strategic business objectives Supporting the development of a robust, efficient, and cost sensitive strategy which for Fiduciary Accounts within Aon UK Limited Understanding complex internal and external accounting problems and propose solutions. Producing regular reports to management on key targets, projects and issues Producing project summaries or presentations as required Ensuring all policies, procedures, processes and controls which underpin fiduciary or operational processes for your business area are appropriately maintained and all proposed changes approved by owners Supporting a risk proportionate control and oversight function for Fiduciary Accounts within Aon Risk Solutions Leading or manage initiatives as requested by management Developing and maintaining key internal or external relationships (e.g. underwriters, auditors) Skills and experience that will lead to success Accounting or insurance qualifications preferred but not essential. Enthusiastic team player with strong relationship building skills. Strong understanding of and experience of insurance broking accounts Excellent analytical, numerical and information gathering skills. Able to use analytical skills and knowledge to identify key risk areas. Motivation, coaching and development of staff and evidence of proactive management of performance issues. Upholds and demonstrates leadership values. Well-developed influencing skills. Experience of working with an offshore service provider Strong understanding of the UK Regulatory environment How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
May 08, 2024
Full time
Fiduciary Ledger Manager (Chelmsford, UK) We're hiring! Could you be our next Fiduciary Ledger Manager? Joining our team based primarily based out of our Chelmsford with flexibility to work from home, you'll be responsible for the delivery and development of fiduciary services to a portfolio of business within our Global Broking Centre (GBC). This role will also have responsibility for overseeing activities of the Aon India Team (Genpact) and input into performance management but no direct line management. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organisation, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What the day will look like Managing the interface between fiduciary accounts and the business units you work with Providing leadership to the offshore team and ensure meaningful targets are set and achieved through agreement and collaboration with Genpact and the business. Utilising fiduciary knowledge to deliver operational and financial benefit to Aon Limited Proposing activities or workstreams aimed at improving the end-to-end service Supporting the design and implementation of processes aimed at improving efficiency and enhancing the control environment. Working collaboratively with our outsource partner, Genpact, to improve service. Supporting Senior Management in the achievement of Strategic business objectives Supporting the development of a robust, efficient, and cost sensitive strategy which for Fiduciary Accounts within Aon UK Limited Understanding complex internal and external accounting problems and propose solutions. Producing regular reports to management on key targets, projects and issues Producing project summaries or presentations as required Ensuring all policies, procedures, processes and controls which underpin fiduciary or operational processes for your business area are appropriately maintained and all proposed changes approved by owners Supporting a risk proportionate control and oversight function for Fiduciary Accounts within Aon Risk Solutions Leading or manage initiatives as requested by management Developing and maintaining key internal or external relationships (e.g. underwriters, auditors) Skills and experience that will lead to success Accounting or insurance qualifications preferred but not essential. Enthusiastic team player with strong relationship building skills. Strong understanding of and experience of insurance broking accounts Excellent analytical, numerical and information gathering skills. Able to use analytical skills and knowledge to identify key risk areas. Motivation, coaching and development of staff and evidence of proactive management of performance issues. Upholds and demonstrates leadership values. Well-developed influencing skills. Experience of working with an offshore service provider Strong understanding of the UK Regulatory environment How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Responsibilities and Duties will include: Broking / Client support Gather information from your clients/agents, assessing the clients insurance needs and risk profile; Research underwriters risk appetite and negotiate to find the most suitable insurance for the client at the best price Prepare and update accurate client presentations/analysis for underwriters / arrange surveys as necessary Present underwriting terms and rates with relevant information to clients/agents; Retain existing clients and acquire new clients/agents, winning accounts against competitors Monitor the progress of the placements, so as to ensure compliance with Group and FCA procedures, regulations and requirements. Meet individual Budget for each month and financial year, including meeting new business targets. Develop and mentor allocated Account Handlers in their understanding of placement terms; Contribute to the development of skills and knowledge pool of the Team and to improve the Teams procedures and standards; Support other members of the team and more widely across Citynet, as required. Technical Documentation: Ensure that the MRC/contract documentation has been accurately created in line with Client needs and placement discussions, containing all relevant information; Promptly enter contract data on the Dashboard / Websure to enable monitoring of placement; Keep accurate and detailed records of placement activities, utilising Websure to store complete placement records; Pass renewal and new business information to handlers in good time to ensure accounts are debited and processed on time, responding quickly to any queries raised; Work with IBA to monitor and chase premium settlement; Oversee and approve client documentation prior to obtaining authorised signatories; Complete internal processes in order to obtain Evidence of Cover documentation for signature and invoices. Record Keeping: Use appropriate IT systems to maintain accurate records, e.g. Dashboard/Websure; Monitor Subjectivities, Premium Payment Conditions, etc. in respect of accounting related matters; Set Up and maintain Client Technical files in standard format and keep electronic filing up to date, including archiving as required; Liaise with Clients and External Parties: Promote and maintain excellent ongoing relationships with clients and underwriters; Ensure all client instructions are handled promptly and accurately; Explain the scope of cover and the terms and conditions of the policy to clients/agents as appropriate; Negotiate and liaise with underwriters in placing risks as required; Maintain a high level of Client Service generally and foster / maintain good relationships. Compliance: Adherence to Group Policies and Procedures. Develop Self: Show initiative to identify and solve problems, or to alert management; To develop awareness of other Citynet Divisions and business classes; To develop knowledge of current market practices and ethics, and to keep abreast with any changes and developments; Research topics collate data and produce documents and reports on own initiative to meet business requirements; Contribute to Professional Development Plan (PDP) and identify training needs; Undertake appropriate learning and Continuous Professional Development (CPD) as required for current/future job roles; Maintain awareness of relevant external and internal regulatory developments, current market practice and initiatives to ensure opportunities and threats are acted upon. Further information: As well as a competitive salary we offer the following benefits - Competitive holiday allowance with the annual option to buy additional days Death in Service benefit of x4 salary Company pension scheme Enhanced maternity and paternity leave packages A flexible benefits package which allows you to add additional benefits to your overall package Our benefits portal offers discounts on technology & electronics, cinemas, restaurants, days out, mortgage advice, travel and many more Referral schemes Discounted rates on PIB products We offer a first-class employee benefits and welfare package to support our employees with financial management, cycle to work scheme, counselling support, health screening, will writing, menopause support, books, stopping smoking and much more If supporting the local community, engaging with charities and having the opportunity to 'give something back' interests you, you have the opportunity to take an extra day to support this with a Volunteering day. We also offer a wide range of discounts including a kids pass - giving you discount to over 4500 attractions and activities, discounts at hairdressers and beauticians, climate change projects with lots of other options to choose PIB has a comprehensive learning & development framework, including professional study options and apprenticeships which are available to all employees, and which will support your career development Being a part of our PIB Community Trust, we support fundraising where you can apply for grants from PIB Group towards your chosen charity PIB Group are committed to improving their environmental impact in a responsible way. From the individual actions that our colleagues take every day through to installing the right facilities across our premises, there are many measures in place to help reduce PIB's carbon footprint. REF-
May 08, 2024
Full time
Responsibilities and Duties will include: Broking / Client support Gather information from your clients/agents, assessing the clients insurance needs and risk profile; Research underwriters risk appetite and negotiate to find the most suitable insurance for the client at the best price Prepare and update accurate client presentations/analysis for underwriters / arrange surveys as necessary Present underwriting terms and rates with relevant information to clients/agents; Retain existing clients and acquire new clients/agents, winning accounts against competitors Monitor the progress of the placements, so as to ensure compliance with Group and FCA procedures, regulations and requirements. Meet individual Budget for each month and financial year, including meeting new business targets. Develop and mentor allocated Account Handlers in their understanding of placement terms; Contribute to the development of skills and knowledge pool of the Team and to improve the Teams procedures and standards; Support other members of the team and more widely across Citynet, as required. Technical Documentation: Ensure that the MRC/contract documentation has been accurately created in line with Client needs and placement discussions, containing all relevant information; Promptly enter contract data on the Dashboard / Websure to enable monitoring of placement; Keep accurate and detailed records of placement activities, utilising Websure to store complete placement records; Pass renewal and new business information to handlers in good time to ensure accounts are debited and processed on time, responding quickly to any queries raised; Work with IBA to monitor and chase premium settlement; Oversee and approve client documentation prior to obtaining authorised signatories; Complete internal processes in order to obtain Evidence of Cover documentation for signature and invoices. Record Keeping: Use appropriate IT systems to maintain accurate records, e.g. Dashboard/Websure; Monitor Subjectivities, Premium Payment Conditions, etc. in respect of accounting related matters; Set Up and maintain Client Technical files in standard format and keep electronic filing up to date, including archiving as required; Liaise with Clients and External Parties: Promote and maintain excellent ongoing relationships with clients and underwriters; Ensure all client instructions are handled promptly and accurately; Explain the scope of cover and the terms and conditions of the policy to clients/agents as appropriate; Negotiate and liaise with underwriters in placing risks as required; Maintain a high level of Client Service generally and foster / maintain good relationships. Compliance: Adherence to Group Policies and Procedures. Develop Self: Show initiative to identify and solve problems, or to alert management; To develop awareness of other Citynet Divisions and business classes; To develop knowledge of current market practices and ethics, and to keep abreast with any changes and developments; Research topics collate data and produce documents and reports on own initiative to meet business requirements; Contribute to Professional Development Plan (PDP) and identify training needs; Undertake appropriate learning and Continuous Professional Development (CPD) as required for current/future job roles; Maintain awareness of relevant external and internal regulatory developments, current market practice and initiatives to ensure opportunities and threats are acted upon. Further information: As well as a competitive salary we offer the following benefits - Competitive holiday allowance with the annual option to buy additional days Death in Service benefit of x4 salary Company pension scheme Enhanced maternity and paternity leave packages A flexible benefits package which allows you to add additional benefits to your overall package Our benefits portal offers discounts on technology & electronics, cinemas, restaurants, days out, mortgage advice, travel and many more Referral schemes Discounted rates on PIB products We offer a first-class employee benefits and welfare package to support our employees with financial management, cycle to work scheme, counselling support, health screening, will writing, menopause support, books, stopping smoking and much more If supporting the local community, engaging with charities and having the opportunity to 'give something back' interests you, you have the opportunity to take an extra day to support this with a Volunteering day. We also offer a wide range of discounts including a kids pass - giving you discount to over 4500 attractions and activities, discounts at hairdressers and beauticians, climate change projects with lots of other options to choose PIB has a comprehensive learning & development framework, including professional study options and apprenticeships which are available to all employees, and which will support your career development Being a part of our PIB Community Trust, we support fundraising where you can apply for grants from PIB Group towards your chosen charity PIB Group are committed to improving their environmental impact in a responsible way. From the individual actions that our colleagues take every day through to installing the right facilities across our premises, there are many measures in place to help reduce PIB's carbon footprint. REF-
We have an exciting opportunity for an Underwriter to join our new Financial Lines team based in the Northwest. This role would suit someone with professional indemnity underwriting experience in both open market and E-trade environments. Q Underwriting prides itself on adopting a trading culture to win and retain business and has a track record of impressive underwriting results. You will be comfortable liaising with brokers and colleagues, dealing with various enquiries that may include understanding & assessing risks and reviewing quotations whilst ensuring adherence to underwriting guidelines under Delegated Authority schemes and disciplines. You will have good administration and communication skills with the ability to develop business relationships. You will have obtained Cert CII qualification or wish to work towards this. Working as part of a team is integral to Q underwriting's environment with established opportunities for mentoring and buddying to help develop knowledge and experience under our Delegated Authority schemes. As the business continues to grow, there will be many opportunities to get involved in other exciting projects, expanding your skills along the way, and giving you the ability to grow within your role. Responsibilities: Deal with new business and renewal referrals in line with agreed delegated underwriting authority guidelines, Underwrite / generate terms ensuring they are presented to Brokers in a timely manner, Deal with Broker and colleagues queries by phone and emails within agreed authority limits, Approach insurers with referrals on scenarios that are outside of our Delegated Authority in terms of pricing, coverage and policy conditions, You will be required to be organised with your work allocation and prioritise where necessary whilst regularly reporting to the underwriting team leader, Adhere to compliance and regulatory procedures, Experience: Previous financial lines insurance underwriting experience with a D&O bias You will be either working towards or qualified Cert CII, Experience of working within a regulated FCA environment (essential), Understand and implement 'best practice' in customer service, compliance systems and processes, and financial management, You will have good experience using bespoke systems and MS Office Suit Including Acturis, High level of accuracy and attention to detail, coupled with excellent time management, Able to work under pressure, adapt and be flexible in approach, Have excellent communication skills which includes verbal, written, listening and negotiation, having the ability to communicate at all levels. Further information: As well as a competitive salary we offer the following benefits - Competitive holiday allowance with the annual option to buy additional days Death in Service benefit of x4 salary Company pension scheme Enhanced maternity and paternity leave packages A flexible benefits package which allows you to add additional benefits to your overall package Our benefits portal offers discounts on technology & electronics, cinemas, restaurants, days out, mortgage advice, travel and many more Referral schemes Discounted rates on PIB products We offer a first-class employee benefits and welfare package to support our employees with financial management, cycle to work scheme, counselling support, health screening, will writing, menopause support, books, stopping smoking and much more If supporting the local community, engaging with charities and having the opportunity to 'give something back' interests you, you have the opportunity to take an extra day to support this with a Volunteering day. We also offer a wide range of discounts including a kids pass - giving you discount to over 4500 attractions and activities, discounts at hairdressers and beauticians, climate change projects with lots of other options to choose PIB has a comprehensive learning & development framework, including professional study options and apprenticeships which are available to all employees, and which will support your career development Being a part of our PIB Community Trust, we support fundraising where you can apply for grants from PIB Group towards your chosen charity PIB Group are committed to improving their environmental impact in a responsible way. From the individual actions that our colleagues take every day through to installing the right facilities across our premises, there are many measures in place to help reduce PIB's carbon footprint. We are proud of our success and growth and have been recognised for many industry awards across our business. If you wish to work for a company that truly puts people at the heart of their organisation, then we would love to hear from you. PIB operates a flexible working policy, and our management teams will talk to you about how that would meet both your flexible working needs and those of the business and role you are applying for. We would love to hear from you if you want to hear more about opportunities in PIB. We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation or any other characteristic protected by law. REF-213695
May 08, 2024
Full time
We have an exciting opportunity for an Underwriter to join our new Financial Lines team based in the Northwest. This role would suit someone with professional indemnity underwriting experience in both open market and E-trade environments. Q Underwriting prides itself on adopting a trading culture to win and retain business and has a track record of impressive underwriting results. You will be comfortable liaising with brokers and colleagues, dealing with various enquiries that may include understanding & assessing risks and reviewing quotations whilst ensuring adherence to underwriting guidelines under Delegated Authority schemes and disciplines. You will have good administration and communication skills with the ability to develop business relationships. You will have obtained Cert CII qualification or wish to work towards this. Working as part of a team is integral to Q underwriting's environment with established opportunities for mentoring and buddying to help develop knowledge and experience under our Delegated Authority schemes. As the business continues to grow, there will be many opportunities to get involved in other exciting projects, expanding your skills along the way, and giving you the ability to grow within your role. Responsibilities: Deal with new business and renewal referrals in line with agreed delegated underwriting authority guidelines, Underwrite / generate terms ensuring they are presented to Brokers in a timely manner, Deal with Broker and colleagues queries by phone and emails within agreed authority limits, Approach insurers with referrals on scenarios that are outside of our Delegated Authority in terms of pricing, coverage and policy conditions, You will be required to be organised with your work allocation and prioritise where necessary whilst regularly reporting to the underwriting team leader, Adhere to compliance and regulatory procedures, Experience: Previous financial lines insurance underwriting experience with a D&O bias You will be either working towards or qualified Cert CII, Experience of working within a regulated FCA environment (essential), Understand and implement 'best practice' in customer service, compliance systems and processes, and financial management, You will have good experience using bespoke systems and MS Office Suit Including Acturis, High level of accuracy and attention to detail, coupled with excellent time management, Able to work under pressure, adapt and be flexible in approach, Have excellent communication skills which includes verbal, written, listening and negotiation, having the ability to communicate at all levels. Further information: As well as a competitive salary we offer the following benefits - Competitive holiday allowance with the annual option to buy additional days Death in Service benefit of x4 salary Company pension scheme Enhanced maternity and paternity leave packages A flexible benefits package which allows you to add additional benefits to your overall package Our benefits portal offers discounts on technology & electronics, cinemas, restaurants, days out, mortgage advice, travel and many more Referral schemes Discounted rates on PIB products We offer a first-class employee benefits and welfare package to support our employees with financial management, cycle to work scheme, counselling support, health screening, will writing, menopause support, books, stopping smoking and much more If supporting the local community, engaging with charities and having the opportunity to 'give something back' interests you, you have the opportunity to take an extra day to support this with a Volunteering day. We also offer a wide range of discounts including a kids pass - giving you discount to over 4500 attractions and activities, discounts at hairdressers and beauticians, climate change projects with lots of other options to choose PIB has a comprehensive learning & development framework, including professional study options and apprenticeships which are available to all employees, and which will support your career development Being a part of our PIB Community Trust, we support fundraising where you can apply for grants from PIB Group towards your chosen charity PIB Group are committed to improving their environmental impact in a responsible way. From the individual actions that our colleagues take every day through to installing the right facilities across our premises, there are many measures in place to help reduce PIB's carbon footprint. We are proud of our success and growth and have been recognised for many industry awards across our business. If you wish to work for a company that truly puts people at the heart of their organisation, then we would love to hear from you. PIB operates a flexible working policy, and our management teams will talk to you about how that would meet both your flexible working needs and those of the business and role you are applying for. We would love to hear from you if you want to hear more about opportunities in PIB. We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation or any other characteristic protected by law. REF-213695
About Markel: Avencia Consulting are an RPO who provide a recruitment service to our client Markel International. Markel Corporation (NYSE - MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world. In each of our businesses, we seek to deliver innovative products and adaptable customer service so that we can be a market leader. Our time horizon is long-term, our approach is disciplined, and our focus is on continuously improving the quality of the customer experience. Role Overview: Senior Underwriter Leeds £ Excellent, Competitive + Bonus & Benefits We have an exciting opportunity for an Senior Underwriter to join the Markel team based here in Leeds. The role is based within the renewals department dealing with a wide variety of Social Welfare, Care, Not For Profit and Charity policies. What you'll be doing: Demonstrate and promote a thorough knowledge of company guidelines and authority levels in order to achieve profitability and underwriting objectives Provide excellent service to our brokers, prioritising renewals and mid-term adjustments and referrals whether emanating from our broker e-trading platform or by email/phone to ensure deadlines are met. Underwrite renewals including large and complex cases within the defined underwriting authority. Handle renewal cases working as appropriate with the broker to secure renewal and upsell/ cross-sell additional covers. Develop team members' technical knowledge through mentoring, day to day underwriting referrals and exposure to underwriting risks. What we're looking for: Have a demonstrable underwriting experience - ideally in social welfare/care risks, although commercial insurance would be considered. Excellent written and spoken communication skills. Track record in building and developing broker relationships. Demonstrable IT skills including MS Office and our systems including the broker e-trading platform Proven track record to renew business whilst maintaining underwriting discipline ACII and/or similar qualification preferred. What's in it for you: A very competitive basic salary plus bonus & benefits. 25 days' holiday plus Bank Holidays, with the opportunity to buy / sell extra leave. Company matched pension scheme, private medical and dental cover, life assurance, travel insurance cover, income protection, a cycle2work scheme, season ticket loan, Employee Assistance Programme (EAP), adoption and shared parental leave pay and plenty more. Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology. The possibility of working from both the office and from home, flexible working or other options are available. You'll get the chance to follow your chosen career path anywhere within Markel. You'll be joining a global network of experienced, innovative and dedicated individuals across multiple teams and countries. There are countless opportunities to learn new skills and develop in your career, and we'll provide the support you need to do just that. What we hope you'll do next: Choose 'Apply now' to fill out our short application, so that we can find out more about you. We're an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We want to ensure that you have a positive experience applying for a role at Markel and are able to perform at your best. If there are any adjustments we can reasonably make to ensure that the process is accessible for you at every stage.
Dec 19, 2022
Full time
About Markel: Avencia Consulting are an RPO who provide a recruitment service to our client Markel International. Markel Corporation (NYSE - MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world. In each of our businesses, we seek to deliver innovative products and adaptable customer service so that we can be a market leader. Our time horizon is long-term, our approach is disciplined, and our focus is on continuously improving the quality of the customer experience. Role Overview: Senior Underwriter Leeds £ Excellent, Competitive + Bonus & Benefits We have an exciting opportunity for an Senior Underwriter to join the Markel team based here in Leeds. The role is based within the renewals department dealing with a wide variety of Social Welfare, Care, Not For Profit and Charity policies. What you'll be doing: Demonstrate and promote a thorough knowledge of company guidelines and authority levels in order to achieve profitability and underwriting objectives Provide excellent service to our brokers, prioritising renewals and mid-term adjustments and referrals whether emanating from our broker e-trading platform or by email/phone to ensure deadlines are met. Underwrite renewals including large and complex cases within the defined underwriting authority. Handle renewal cases working as appropriate with the broker to secure renewal and upsell/ cross-sell additional covers. Develop team members' technical knowledge through mentoring, day to day underwriting referrals and exposure to underwriting risks. What we're looking for: Have a demonstrable underwriting experience - ideally in social welfare/care risks, although commercial insurance would be considered. Excellent written and spoken communication skills. Track record in building and developing broker relationships. Demonstrable IT skills including MS Office and our systems including the broker e-trading platform Proven track record to renew business whilst maintaining underwriting discipline ACII and/or similar qualification preferred. What's in it for you: A very competitive basic salary plus bonus & benefits. 25 days' holiday plus Bank Holidays, with the opportunity to buy / sell extra leave. Company matched pension scheme, private medical and dental cover, life assurance, travel insurance cover, income protection, a cycle2work scheme, season ticket loan, Employee Assistance Programme (EAP), adoption and shared parental leave pay and plenty more. Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology. The possibility of working from both the office and from home, flexible working or other options are available. You'll get the chance to follow your chosen career path anywhere within Markel. You'll be joining a global network of experienced, innovative and dedicated individuals across multiple teams and countries. There are countless opportunities to learn new skills and develop in your career, and we'll provide the support you need to do just that. What we hope you'll do next: Choose 'Apply now' to fill out our short application, so that we can find out more about you. We're an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We want to ensure that you have a positive experience applying for a role at Markel and are able to perform at your best. If there are any adjustments we can reasonably make to ensure that the process is accessible for you at every stage.
About Markel: Avencia Consulting are an RPO who provide a recruitment service to our client Markel International. Markel Corporation (NYSE - MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world. In each of our businesses, we seek to deliver innovative products and adaptable customer service so that we can be a market leader. Our time horizon is long-term, our approach is disciplined, and our focus is on continuously improving the quality of the customer experience. Role Overview: Catastrophe Risk Manager London. Hybrid working pattern. 2 vacancies available Competitive Salary + Bonus & Benefits We are currently looking for Catastrophe Risk Managers to help run our London Catastrophe Management Team and positively impact the strategic underwriting decisions our business makes. This team provides support to Markel International (MINT) in the following areas: pre-underwriting analytics, class and entity level reporting and ad-hoc analysis to support underwriting decisions. The mission of the department is to assist MINT in achieving consistent underwriting profit and outstanding financial results by providing a high quality service. What you'll be doing: Lead aggregation and modelling, including (but not limited to) Marine and Energy, with a separate position focusing on Cyber. Internal and external reporting including to Lloyds and the PRA. Production of quarterly divisional reports. Lead ad hoc project work and process design. Use third party catastrophe models and in-house tools for pre-underwriting analysis. Build and maintain strong relationships with divisional underwriters. Provide ad hoc reports for underwriting portfolio analysis. Analyse catastrophe models in order to improve company understanding and to recommend improvements in our use of them. Build and maintain effective relationships with all internal and external contacts including the Corporate Cat Management team in Richmond, Virginia (CCM) and software providers. What we're looking for: Catastrophe modelling experience in the London market Excellent IT skills with strong knowledge of SQL Proven experience with catastrophe management best practices Experience with regulator reporting Validated experience of portfolio level aggregation techniques Experience of building and maintaining successful relationships with internal and external contacts The ability to run multiple projects and meet tight timeframes Individuals with a numerical degree with a classification of 2:1 or above, or equivalent What's in it for you: A very competitive basic salary plus bonus & benefits 25 days' holiday plus Bank Holidays, with the opportunity to buy / sell extra leave Company matched pension scheme, private medical and dental cover, life assurance, travel insurance cover, income protection, a cycle2work scheme, season ticket loan, Employee Assistance Programme (EAP), maternity, adoption and shared parental leave pay, paternity pay and plenty more Voluntary benefits designed to suit your lifestyle - from discounts and cash back on retail and socialising, to health & wellbeing, travel and technology The possibility of working from both the office and from home (hybrid), flexible working or other options are available You'll get the chance to follow your chosen career path anywhere within Markel You'll be joining a global network of experienced, innovative and dedicated individuals across multiple teams and countries. There are countless opportunities to learn new skills and develop in your career, and we'll provide the support you need to do just that
Dec 16, 2022
Full time
About Markel: Avencia Consulting are an RPO who provide a recruitment service to our client Markel International. Markel Corporation (NYSE - MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world. In each of our businesses, we seek to deliver innovative products and adaptable customer service so that we can be a market leader. Our time horizon is long-term, our approach is disciplined, and our focus is on continuously improving the quality of the customer experience. Role Overview: Catastrophe Risk Manager London. Hybrid working pattern. 2 vacancies available Competitive Salary + Bonus & Benefits We are currently looking for Catastrophe Risk Managers to help run our London Catastrophe Management Team and positively impact the strategic underwriting decisions our business makes. This team provides support to Markel International (MINT) in the following areas: pre-underwriting analytics, class and entity level reporting and ad-hoc analysis to support underwriting decisions. The mission of the department is to assist MINT in achieving consistent underwriting profit and outstanding financial results by providing a high quality service. What you'll be doing: Lead aggregation and modelling, including (but not limited to) Marine and Energy, with a separate position focusing on Cyber. Internal and external reporting including to Lloyds and the PRA. Production of quarterly divisional reports. Lead ad hoc project work and process design. Use third party catastrophe models and in-house tools for pre-underwriting analysis. Build and maintain strong relationships with divisional underwriters. Provide ad hoc reports for underwriting portfolio analysis. Analyse catastrophe models in order to improve company understanding and to recommend improvements in our use of them. Build and maintain effective relationships with all internal and external contacts including the Corporate Cat Management team in Richmond, Virginia (CCM) and software providers. What we're looking for: Catastrophe modelling experience in the London market Excellent IT skills with strong knowledge of SQL Proven experience with catastrophe management best practices Experience with regulator reporting Validated experience of portfolio level aggregation techniques Experience of building and maintaining successful relationships with internal and external contacts The ability to run multiple projects and meet tight timeframes Individuals with a numerical degree with a classification of 2:1 or above, or equivalent What's in it for you: A very competitive basic salary plus bonus & benefits 25 days' holiday plus Bank Holidays, with the opportunity to buy / sell extra leave Company matched pension scheme, private medical and dental cover, life assurance, travel insurance cover, income protection, a cycle2work scheme, season ticket loan, Employee Assistance Programme (EAP), maternity, adoption and shared parental leave pay, paternity pay and plenty more Voluntary benefits designed to suit your lifestyle - from discounts and cash back on retail and socialising, to health & wellbeing, travel and technology The possibility of working from both the office and from home (hybrid), flexible working or other options are available You'll get the chance to follow your chosen career path anywhere within Markel You'll be joining a global network of experienced, innovative and dedicated individuals across multiple teams and countries. There are countless opportunities to learn new skills and develop in your career, and we'll provide the support you need to do just that
We have an exciting opportunity for a Group Director of Lending Risk to join our growing team. Key Group is one of the most exciting, forward-thinking brands in financial services, focused on helping people unlock a better retirement since 1998. Our mission is simple: To be the UK's leading later life lending company. As part of the Key Group of companies we have our own lending manufacturing department, More2Life and we have also embarked on an exciting partnership with Standard Life to bring Standard Life Home Finance to the Equity Release market. To support these business areas, we are creating a new position which will take the lead on all credit strategy, modelling, and risk, as well as the underwriting and surveying function of the business. In short this will be a Group Director of Lending Risk position, overseeing this area and taking responsibility for all legal and lending risk. The team is already strong and autonomous, led by our Chief Underwriter, Technical Conveyancer, Credit Strategist, and Property Surveyor. Main Responsibilities of the Group Director of Lending Risk: Providing active oversight of the KR Group secured lending portfolio of circa £7bn (predominantly Equity release) mortgage book We also expect to add a range of other, more traditional and ER variant mortgages in the next two years, which will also require your oversight Monitoring and improving MI, ensuring adherence to risk limits and appropriate risk measurements, and providing advice, feedback, and challenge to improve credit and climate risk management practice Maintaining the credit and property risk frameworks, ensuring adherence to policy, governance, and risk appetite. This will involve setting up, chairing, or attending the various KR Group risk committees Supporting the introduction of new investment products by ensuring that risks are identified, analysed, measured, appropriately mitigated, and that appropriate governance is followed Providing expertise, analysis, and effective risk management, working collaboratively with 1st and 2nd Line stakeholders to ensure an optimal outcome Supporting our various funding partners in providing timely credit and property analysis for major business transactions, developing mitigants and, if needed, systematic frameworks to identify, analyse, and measure credit and other risks, and supporting pricing analysis Working with Group Risk and other Risk stakeholders to implement new policies, strategies, and ways of working as part of a holistic, collaborative, and robust approach to risk management Ensuring fair customer treatment is considered with all transactions, as appropriate This Group Director of Lending Risk role would suit candidates with experience in credit strategy, credit modelling, credit risk, underwriting, and lending risk. Benefits 25 days holiday, plus bank holidays. Rising based on length of service Additional holiday purchase scheme 1 charity day Tier 1 pension (5% Employee, 8% Employer) AXA VIP Family Life Assurance x4 salary Essential Skills Solid experience of Property Risk Management associated with long-term mortgage lending Solid experience of Credit Risk Management Experience of Equity release lending preferred but not essential if other relevant property risk experience from other long-term secured property lending can be demonstrated Experience of product innovation in long-term residential property useful Knowledge of the business model and balance sheet structure of a life insurer, as well as the Solvency II regulatory capital framework helpful Strong analytical and communication skills Risk management experience of transitioning an investment portfolio to a reduced carbon footprint would be useful About Company Our purpose is to help people finance a better retirement. Our mission is to be the UK's leading later life lending company. Our connected portfolio of brands comprises of Key, Key Partnerships, more2life, The Equity Release Experts, and Air Group. legal/privacy-policy
Dec 08, 2022
Full time
We have an exciting opportunity for a Group Director of Lending Risk to join our growing team. Key Group is one of the most exciting, forward-thinking brands in financial services, focused on helping people unlock a better retirement since 1998. Our mission is simple: To be the UK's leading later life lending company. As part of the Key Group of companies we have our own lending manufacturing department, More2Life and we have also embarked on an exciting partnership with Standard Life to bring Standard Life Home Finance to the Equity Release market. To support these business areas, we are creating a new position which will take the lead on all credit strategy, modelling, and risk, as well as the underwriting and surveying function of the business. In short this will be a Group Director of Lending Risk position, overseeing this area and taking responsibility for all legal and lending risk. The team is already strong and autonomous, led by our Chief Underwriter, Technical Conveyancer, Credit Strategist, and Property Surveyor. Main Responsibilities of the Group Director of Lending Risk: Providing active oversight of the KR Group secured lending portfolio of circa £7bn (predominantly Equity release) mortgage book We also expect to add a range of other, more traditional and ER variant mortgages in the next two years, which will also require your oversight Monitoring and improving MI, ensuring adherence to risk limits and appropriate risk measurements, and providing advice, feedback, and challenge to improve credit and climate risk management practice Maintaining the credit and property risk frameworks, ensuring adherence to policy, governance, and risk appetite. This will involve setting up, chairing, or attending the various KR Group risk committees Supporting the introduction of new investment products by ensuring that risks are identified, analysed, measured, appropriately mitigated, and that appropriate governance is followed Providing expertise, analysis, and effective risk management, working collaboratively with 1st and 2nd Line stakeholders to ensure an optimal outcome Supporting our various funding partners in providing timely credit and property analysis for major business transactions, developing mitigants and, if needed, systematic frameworks to identify, analyse, and measure credit and other risks, and supporting pricing analysis Working with Group Risk and other Risk stakeholders to implement new policies, strategies, and ways of working as part of a holistic, collaborative, and robust approach to risk management Ensuring fair customer treatment is considered with all transactions, as appropriate This Group Director of Lending Risk role would suit candidates with experience in credit strategy, credit modelling, credit risk, underwriting, and lending risk. Benefits 25 days holiday, plus bank holidays. Rising based on length of service Additional holiday purchase scheme 1 charity day Tier 1 pension (5% Employee, 8% Employer) AXA VIP Family Life Assurance x4 salary Essential Skills Solid experience of Property Risk Management associated with long-term mortgage lending Solid experience of Credit Risk Management Experience of Equity release lending preferred but not essential if other relevant property risk experience from other long-term secured property lending can be demonstrated Experience of product innovation in long-term residential property useful Knowledge of the business model and balance sheet structure of a life insurer, as well as the Solvency II regulatory capital framework helpful Strong analytical and communication skills Risk management experience of transitioning an investment portfolio to a reduced carbon footprint would be useful About Company Our purpose is to help people finance a better retirement. Our mission is to be the UK's leading later life lending company. Our connected portfolio of brands comprises of Key, Key Partnerships, more2life, The Equity Release Experts, and Air Group. legal/privacy-policy
One of the World's largest Insurers has a new opening to join them in their SME Commercial Combined Underwriting division as a Junior Commercial Combined Underwriter due to a targeted period of growth.The SME division has grown by 50% in the last 2 years with plans to further increase that over the next 3 years. This is an excellent time to join the company as you will be able to be closely involved in current and future plans of the business.As a Junior Commercial Combined Underwriter you will work to your own authority limit writing commercial combined business dealing with a variety of Brokers, MGA, and SME clients on a daily basis including s including shops & salons, leisure, manufacturing & wholesale, property owners, offices and surgeries.You will work closely with more experienced Underwriters with a view to progressing further to that level in the long term. You will handle fast flow referrals from digital platforms and scheme or facilities business whilst adhering to service level agreements and proving first class service to the team and to brokers.To be considered you will either be an Assistant Underwriter or Junior Underwriter within an Insurer or MGA, Commercial Brokers with a good technical grounding and experience of working to delegated authorities will also be considered. You must have experience of commercial lines of business ideally commercial combined. You will be rewarded with a competitive salary and benefits package with flexibility to work within the Birmingham City Centre Office and at home. There will also be flexibility to start either earlier or later if required.
Dec 01, 2022
Full time
One of the World's largest Insurers has a new opening to join them in their SME Commercial Combined Underwriting division as a Junior Commercial Combined Underwriter due to a targeted period of growth.The SME division has grown by 50% in the last 2 years with plans to further increase that over the next 3 years. This is an excellent time to join the company as you will be able to be closely involved in current and future plans of the business.As a Junior Commercial Combined Underwriter you will work to your own authority limit writing commercial combined business dealing with a variety of Brokers, MGA, and SME clients on a daily basis including s including shops & salons, leisure, manufacturing & wholesale, property owners, offices and surgeries.You will work closely with more experienced Underwriters with a view to progressing further to that level in the long term. You will handle fast flow referrals from digital platforms and scheme or facilities business whilst adhering to service level agreements and proving first class service to the team and to brokers.To be considered you will either be an Assistant Underwriter or Junior Underwriter within an Insurer or MGA, Commercial Brokers with a good technical grounding and experience of working to delegated authorities will also be considered. You must have experience of commercial lines of business ideally commercial combined. You will be rewarded with a competitive salary and benefits package with flexibility to work within the Birmingham City Centre Office and at home. There will also be flexibility to start either earlier or later if required.
Claims Handler - Property Insurance Wakefield £20 - £24K First Choice are recruiting for an experienced and Talented Property Insurance Claims Handler for our client based in Wakefield. Purpose of role You will provide excellent customer service to policy holders, clients and colleagues as well as being responsible for day-to-day claims management and general customer focus. Using great communication, both verbally and written, you will be able to communicate with customers and peers from all levels. Working together, as part of a team, you will focus on common goals, being always supportive and proactive. This position will be responsible for handling Buildings & Contents claims within defined delegated authority limits and processes. As a desk-based role, the requirement will be to intelligently triage General Perils claims, (assess policy cover and indemnity), and to validate damage, build a schedule of repair works, oversee repair phase of domestic and commercial claims and to negotiate claims settlements with the support of our network of Desk and Field Contract Managers and External Surveyors. This role is fast-paced, and telephone biased, and you will support the wider physical and virtual teams to assist the department to deliver the required service levels, technical standards, and customer experience Key Responsibilities Ensure on a daily basis that all new instructions are accepted/actioned All departmental emails are read and actioned accordingly Answering the telephone, assist with enquiries, relay messages both verbally and written. Work closely with the team, providing support/assistance where required. Work to achieve all KPI's and delivery of first-class service, whilst adhering to service levels and standards in line with our best practice philosophy Develop a focused culture of continual improvement where people develop and contribute to achieving KPI and business goals & also improving the customer journey of a claim Liaise with other departments and external clients to ensure customer satisfaction and improvement of processes and procedures Report any issues or complaints to the appropriate escalation point. Update and maintain client files whilst maintaining confidentiality Creation and sending of letters recording incoming post and action/signpost any issues arising. Undertake Virtual desktop assessments and assist with building schedules of repair, using our philosophies and repairs strategy Identification of Fraud and Recoveries Cash Settlement of claims and provide support to network contractors on building repairs Manage and report on claims during its various phases Ensure adherence to client's philosophy, standards, and service levels, managing and delivering Customer expectations. Any other duties as may be required or requested of you both within your team Desired Skills and Knowledge Insurance background Property Claims handling knowledge Experience within construction and different repair methods, both technical and commercial with proven ability of handling buildings and contents claims Understanding of the insurance industry (perils, hazards, Loss Assessors, Loss Adjusters, Underwriters, intermediaries, etc) Highly motivated with the ability and willingness to learn Computer literate (ideally in Microsoft Office) Can work with colleagues in a team-based environment to support the activities of the business Comply with all regulatory requirements and company policies Ability to meet agreed SLA's, KPI's and objectives. Collaborative and Results Orientated. Ability to work on own as well as part of a team. INDPERM Job Types: Full-time, Permanent Salary: £22,000.00-£24,000.00 per year Benefits: On-site parking Schedule: Monday to Friday Weekend availability Ability to commute/relocate: Morley: reliably commute or plan to relocate before starting work (required) Experience: Customer service: 1 year (required) Property claims: 1 year (preferred) Reference ID: HW/PC/0922
Sep 24, 2022
Full time
Claims Handler - Property Insurance Wakefield £20 - £24K First Choice are recruiting for an experienced and Talented Property Insurance Claims Handler for our client based in Wakefield. Purpose of role You will provide excellent customer service to policy holders, clients and colleagues as well as being responsible for day-to-day claims management and general customer focus. Using great communication, both verbally and written, you will be able to communicate with customers and peers from all levels. Working together, as part of a team, you will focus on common goals, being always supportive and proactive. This position will be responsible for handling Buildings & Contents claims within defined delegated authority limits and processes. As a desk-based role, the requirement will be to intelligently triage General Perils claims, (assess policy cover and indemnity), and to validate damage, build a schedule of repair works, oversee repair phase of domestic and commercial claims and to negotiate claims settlements with the support of our network of Desk and Field Contract Managers and External Surveyors. This role is fast-paced, and telephone biased, and you will support the wider physical and virtual teams to assist the department to deliver the required service levels, technical standards, and customer experience Key Responsibilities Ensure on a daily basis that all new instructions are accepted/actioned All departmental emails are read and actioned accordingly Answering the telephone, assist with enquiries, relay messages both verbally and written. Work closely with the team, providing support/assistance where required. Work to achieve all KPI's and delivery of first-class service, whilst adhering to service levels and standards in line with our best practice philosophy Develop a focused culture of continual improvement where people develop and contribute to achieving KPI and business goals & also improving the customer journey of a claim Liaise with other departments and external clients to ensure customer satisfaction and improvement of processes and procedures Report any issues or complaints to the appropriate escalation point. Update and maintain client files whilst maintaining confidentiality Creation and sending of letters recording incoming post and action/signpost any issues arising. Undertake Virtual desktop assessments and assist with building schedules of repair, using our philosophies and repairs strategy Identification of Fraud and Recoveries Cash Settlement of claims and provide support to network contractors on building repairs Manage and report on claims during its various phases Ensure adherence to client's philosophy, standards, and service levels, managing and delivering Customer expectations. Any other duties as may be required or requested of you both within your team Desired Skills and Knowledge Insurance background Property Claims handling knowledge Experience within construction and different repair methods, both technical and commercial with proven ability of handling buildings and contents claims Understanding of the insurance industry (perils, hazards, Loss Assessors, Loss Adjusters, Underwriters, intermediaries, etc) Highly motivated with the ability and willingness to learn Computer literate (ideally in Microsoft Office) Can work with colleagues in a team-based environment to support the activities of the business Comply with all regulatory requirements and company policies Ability to meet agreed SLA's, KPI's and objectives. Collaborative and Results Orientated. Ability to work on own as well as part of a team. INDPERM Job Types: Full-time, Permanent Salary: £22,000.00-£24,000.00 per year Benefits: On-site parking Schedule: Monday to Friday Weekend availability Ability to commute/relocate: Morley: reliably commute or plan to relocate before starting work (required) Experience: Customer service: 1 year (required) Property claims: 1 year (preferred) Reference ID: HW/PC/0922
First Choice Recruitment, Wakefield
Wakefield, Yorkshire
Property Insurance Claims Handler Wakefield £20 - £24K First Choice are recruiting for an experienced and Talented Property Insurance Claims Handler for our client based in Wakefield. Purpose of role You will provide excellent customer service to policy holders, clients and colleagues as well as being responsible for day-to-day claims management and general customer focus. Using great communication, both verbally and written, you will be able to communicate with customers and peers from all levels. Working together, as part of a team, you will focus on common goals, being always supportive and proactive. This position will be responsible for handling Buildings & Contents claims within defined delegated authority limits and processes. As a desk-based role, the requirement will be to intelligently triage General Perils claims, (assess policy cover and indemnity), and to validate damage, build a schedule of repair works, oversee repair phase of domestic and commercial claims and to negotiate claims settlements with the support of our network of Desk and Field Contract Managers and External Surveyors. This role is fast-paced, and telephone biased, and you will support the wider physical and virtual teams to assist the department to deliver the required service levels, technical standards, and customer experience Key Responsibilities Ensure on a daily basis that all new instructions are accepted/actioned All departmental emails are read and actioned accordingly Answering the telephone, assist with enquiries, relay messages both verbally and written. Work closely with the team, providing support/assistance where required. Work to achieve all KPI's and delivery of first-class service, whilst adhering to service levels and standards in line with our best practice philosophy Develop a focused culture of continual improvement where people develop and contribute to achieving KPI and business goals & also improving the customer journey of a claim Liaise with other departments and external clients to ensure customer satisfaction and improvement of processes and procedures Report any issues or complaints to the appropriate escalation point. Update and maintain client files whilst maintaining confidentiality Creation and sending of letters recording incoming post and action/signpost any issues arising. Undertake Virtual desktop assessments and assist with building schedules of repair, using our philosophies and repairs strategy Identification of Fraud and Recoveries Cash Settlement of claims and provide support to network contractors on building repairs Manage and report on claims during its various phases Ensure adherence to client's philosophy, standards, and service levels, managing and delivering Customer expectations. Any other duties as may be required or requested of you both within your team Desired Skills and Knowledge Insurance background Property Claims handling knowledge Experience within construction and different repair methods, both technical and commercial with proven ability of handling buildings and contents claims Understanding of the insurance industry (perils, hazards, Loss Assessors, Loss Adjusters, Underwriters, intermediaries, etc) Highly motivated with the ability and willingness to learn Computer literate (ideally in Microsoft Office) Can work with colleagues in a team-based environment to support the activities of the business Comply with all regulatory requirements and company policies Ability to meet agreed SLA's, KPI's and objectives. Collaborative and Results Orientated. Ability to work on own as well as part of a team. INDPERM Job Types: Permanent, Full-time Salary: £20,000.00-£24,000.00 per year Benefits: On-site parking Schedule: 8 hour shift Supplemental pay types: Performance bonus Ability to commute/relocate: Wakefield: reliably commute or plan to relocate before starting work (required) Experience: Claims Processing: 1 year (required) Property: 1 year (required) Reference ID: HW/PCH/0822
Sep 24, 2022
Full time
Property Insurance Claims Handler Wakefield £20 - £24K First Choice are recruiting for an experienced and Talented Property Insurance Claims Handler for our client based in Wakefield. Purpose of role You will provide excellent customer service to policy holders, clients and colleagues as well as being responsible for day-to-day claims management and general customer focus. Using great communication, both verbally and written, you will be able to communicate with customers and peers from all levels. Working together, as part of a team, you will focus on common goals, being always supportive and proactive. This position will be responsible for handling Buildings & Contents claims within defined delegated authority limits and processes. As a desk-based role, the requirement will be to intelligently triage General Perils claims, (assess policy cover and indemnity), and to validate damage, build a schedule of repair works, oversee repair phase of domestic and commercial claims and to negotiate claims settlements with the support of our network of Desk and Field Contract Managers and External Surveyors. This role is fast-paced, and telephone biased, and you will support the wider physical and virtual teams to assist the department to deliver the required service levels, technical standards, and customer experience Key Responsibilities Ensure on a daily basis that all new instructions are accepted/actioned All departmental emails are read and actioned accordingly Answering the telephone, assist with enquiries, relay messages both verbally and written. Work closely with the team, providing support/assistance where required. Work to achieve all KPI's and delivery of first-class service, whilst adhering to service levels and standards in line with our best practice philosophy Develop a focused culture of continual improvement where people develop and contribute to achieving KPI and business goals & also improving the customer journey of a claim Liaise with other departments and external clients to ensure customer satisfaction and improvement of processes and procedures Report any issues or complaints to the appropriate escalation point. Update and maintain client files whilst maintaining confidentiality Creation and sending of letters recording incoming post and action/signpost any issues arising. Undertake Virtual desktop assessments and assist with building schedules of repair, using our philosophies and repairs strategy Identification of Fraud and Recoveries Cash Settlement of claims and provide support to network contractors on building repairs Manage and report on claims during its various phases Ensure adherence to client's philosophy, standards, and service levels, managing and delivering Customer expectations. Any other duties as may be required or requested of you both within your team Desired Skills and Knowledge Insurance background Property Claims handling knowledge Experience within construction and different repair methods, both technical and commercial with proven ability of handling buildings and contents claims Understanding of the insurance industry (perils, hazards, Loss Assessors, Loss Adjusters, Underwriters, intermediaries, etc) Highly motivated with the ability and willingness to learn Computer literate (ideally in Microsoft Office) Can work with colleagues in a team-based environment to support the activities of the business Comply with all regulatory requirements and company policies Ability to meet agreed SLA's, KPI's and objectives. Collaborative and Results Orientated. Ability to work on own as well as part of a team. INDPERM Job Types: Permanent, Full-time Salary: £20,000.00-£24,000.00 per year Benefits: On-site parking Schedule: 8 hour shift Supplemental pay types: Performance bonus Ability to commute/relocate: Wakefield: reliably commute or plan to relocate before starting work (required) Experience: Claims Processing: 1 year (required) Property: 1 year (required) Reference ID: HW/PCH/0822
Roving Mortgage Underwriter London £45,000 - £65,000 Monday to Friday, 9am to 5.00pm, Benefits: Life Insurance Private healthcare Critical Illness cover 24 days holiday Up to 20% annual bonus Lots of staff perks and incentives About the role of Roving Mortgage Underwriter Our client is a Specialist Mortgage Lender who are looking for a Roving Mortgage Underwriter to be based in my client's intermediaries 4 days per week and working from home 1 day a week. The purpose of the role is to provide a dedicated onsite professional and efficient service to a selection of intermediaries, and to accurately analyse and understand key elements of all mortgage applications at every level of the process through to offer, whilst ensuring adherence to all policies and procedures. Also, to help protect the business from fraudulent activity and act in a compliant manner at all times in line with regulatory guidelines. Responsibilities for the position of Roving Mortgage Underwriter Work to agreed objectives, service standards and deliverables. Ensure relevant documentation and information received is checked for adherence to policy and criteria. Deal with queries and enquiries effectively, accurately, and professionally, delivering excellent customer service. Provide a prompt reply to all written correspondence. Responsible for approving offers for cases over tier one mandate level up to tier two. Refers loans to the Underwriting Operations Manager where they fall outside of the lending mandate held along with appropriate rationale. Develops and maintains positive working relationships with Head Office colleagues. Make suggestions for improvements to processes to enhance service and efficiency. Adhere to internal/external compliance, credit review and audit requirements. Apply all aspects of the desired consumer outcomes of Treating the Customer Fairly (TCF). Use initiative to resolve queries outside own area of expertise. Take responsibility for your own learning and development. All other associated duties and responsibilities and carry out any tasks as required by management Experience required for the position of Roving Mortgage Underwriter Previous experience of working within the mortgage industry with a strong underwriting or completions background. Proven experience of mentoring/coaching new team members would be highly beneficial. Proven ability to exercise good commercial and professional judgment. Excellent communication skills, both written and verbal. PC literate with a good knowledge of Microsoft Office products including Word, Excel, PowerPoint and Outlook. CeMAP preferred or a willingness to study. For more information regarding the role of Roving Mortgage Underwriter please contact us
Jan 18, 2022
Full time
Roving Mortgage Underwriter London £45,000 - £65,000 Monday to Friday, 9am to 5.00pm, Benefits: Life Insurance Private healthcare Critical Illness cover 24 days holiday Up to 20% annual bonus Lots of staff perks and incentives About the role of Roving Mortgage Underwriter Our client is a Specialist Mortgage Lender who are looking for a Roving Mortgage Underwriter to be based in my client's intermediaries 4 days per week and working from home 1 day a week. The purpose of the role is to provide a dedicated onsite professional and efficient service to a selection of intermediaries, and to accurately analyse and understand key elements of all mortgage applications at every level of the process through to offer, whilst ensuring adherence to all policies and procedures. Also, to help protect the business from fraudulent activity and act in a compliant manner at all times in line with regulatory guidelines. Responsibilities for the position of Roving Mortgage Underwriter Work to agreed objectives, service standards and deliverables. Ensure relevant documentation and information received is checked for adherence to policy and criteria. Deal with queries and enquiries effectively, accurately, and professionally, delivering excellent customer service. Provide a prompt reply to all written correspondence. Responsible for approving offers for cases over tier one mandate level up to tier two. Refers loans to the Underwriting Operations Manager where they fall outside of the lending mandate held along with appropriate rationale. Develops and maintains positive working relationships with Head Office colleagues. Make suggestions for improvements to processes to enhance service and efficiency. Adhere to internal/external compliance, credit review and audit requirements. Apply all aspects of the desired consumer outcomes of Treating the Customer Fairly (TCF). Use initiative to resolve queries outside own area of expertise. Take responsibility for your own learning and development. All other associated duties and responsibilities and carry out any tasks as required by management Experience required for the position of Roving Mortgage Underwriter Previous experience of working within the mortgage industry with a strong underwriting or completions background. Proven experience of mentoring/coaching new team members would be highly beneficial. Proven ability to exercise good commercial and professional judgment. Excellent communication skills, both written and verbal. PC literate with a good knowledge of Microsoft Office products including Word, Excel, PowerPoint and Outlook. CeMAP preferred or a willingness to study. For more information regarding the role of Roving Mortgage Underwriter please contact us
Search is currently working with a leading insurance business to help them identify a Trading Underwriter for their Construction and Renewable Energy Team. The regional Construction, Engineering and Renewable Energy Team are responsible for underwriting a multimillion-pound portfolio and business is predominantly transacted via insurance brokers. As the Trading Underwriter, you'll provide a first-class service to your aligned customers/brokers. You'll drive new business and professional relationships, directly contributing to the underwriting profit and loss, trading and service delivery goals. Although our preference is for an individual with an Engineering, Construction and Renewable Energy Insurance background, we are happy to consider ambitious, motivated and talented Individuals from other insurance and trading experience such as brokerage, motor, property, casualty and liability background (with an understanding of Engineering/Construction or Renewable Energy insurance). Training will be provided, our training programme will help you to make an immediate impact on our business, helping you to build your business knowledge, develop professional skills and grow effective relationships with clients and colleagues. Responsibilities in the role: Provide quotations for renewals, new business and alterations whilst operating within agreed guidelines and authority levels for an aligned panel of brokers Build positive relationships with internal and external customers and brokers to deliver the underwriting strategy Contribute to improving the efficiency within the team through Systems Thinking methodology and by utilising our digital trading platforms wherever possible Support more senior members of the team in their underwriting and client servicing administration Skills and experience we're looking for: Experience of applying underwriting knowledge to effectively improve processes/procedures Experience of being responsible for own underwriting caseload within a regulatory environment, following due process and within set authority limits Ability to analyse complex information and draw out the relevant facts along with strong attention to detail Excellent business development/customer engagement skills in order to influence key contacts in the marketplace Benefits: A generous defined contribution pension scheme Annual performance related bonus and pay review A holiday allowance of 29 days plus bank holidays and the option to buy/sell up to 5 additional days Excellent range of flexible benefits to include a matching share save scheme
Dec 07, 2021
Full time
Search is currently working with a leading insurance business to help them identify a Trading Underwriter for their Construction and Renewable Energy Team. The regional Construction, Engineering and Renewable Energy Team are responsible for underwriting a multimillion-pound portfolio and business is predominantly transacted via insurance brokers. As the Trading Underwriter, you'll provide a first-class service to your aligned customers/brokers. You'll drive new business and professional relationships, directly contributing to the underwriting profit and loss, trading and service delivery goals. Although our preference is for an individual with an Engineering, Construction and Renewable Energy Insurance background, we are happy to consider ambitious, motivated and talented Individuals from other insurance and trading experience such as brokerage, motor, property, casualty and liability background (with an understanding of Engineering/Construction or Renewable Energy insurance). Training will be provided, our training programme will help you to make an immediate impact on our business, helping you to build your business knowledge, develop professional skills and grow effective relationships with clients and colleagues. Responsibilities in the role: Provide quotations for renewals, new business and alterations whilst operating within agreed guidelines and authority levels for an aligned panel of brokers Build positive relationships with internal and external customers and brokers to deliver the underwriting strategy Contribute to improving the efficiency within the team through Systems Thinking methodology and by utilising our digital trading platforms wherever possible Support more senior members of the team in their underwriting and client servicing administration Skills and experience we're looking for: Experience of applying underwriting knowledge to effectively improve processes/procedures Experience of being responsible for own underwriting caseload within a regulatory environment, following due process and within set authority limits Ability to analyse complex information and draw out the relevant facts along with strong attention to detail Excellent business development/customer engagement skills in order to influence key contacts in the marketplace Benefits: A generous defined contribution pension scheme Annual performance related bonus and pay review A holiday allowance of 29 days plus bank holidays and the option to buy/sell up to 5 additional days Excellent range of flexible benefits to include a matching share save scheme