Salary: £30,000 Due to continued business growth, an opportunity has arisen for an experienced IFA Administrator to join a growing Financial Planning team. This is a varied and rewarding position supporting Paraplanners and Financial Advisers in delivering high-quality, compliant advice to clients. Key Responsibilities Work closely with Financial Planners and the support team to deliver excellent client service. Act as a key point of contact for clients, communicating clearly, professionally, and proactively. Maintain accurate back-office systems and client records. Process business in line with internal procedures, including AML documentation. Prepare documentation, valuations, and reports for client meetings. Process applications, transfers, new business submissions, and service existing policies (including fund switches, withdrawals, and amendments). Liaise with product providers and third parties to manage client requests efficiently. Candidate Requirements Experience directly supporting Financial Advisers. Experience using financial platforms and industry tools to produce illustrations and documentation. Proficient in Microsoft Word, Excel, and Outlook. Strong working knowledge of Intelligent Office or similar back-office systems. Excellent attention to detail with strong written and verbal communication skills.
Aug 24, 2026
Full time
Salary: £30,000 Due to continued business growth, an opportunity has arisen for an experienced IFA Administrator to join a growing Financial Planning team. This is a varied and rewarding position supporting Paraplanners and Financial Advisers in delivering high-quality, compliant advice to clients. Key Responsibilities Work closely with Financial Planners and the support team to deliver excellent client service. Act as a key point of contact for clients, communicating clearly, professionally, and proactively. Maintain accurate back-office systems and client records. Process business in line with internal procedures, including AML documentation. Prepare documentation, valuations, and reports for client meetings. Process applications, transfers, new business submissions, and service existing policies (including fund switches, withdrawals, and amendments). Liaise with product providers and third parties to manage client requests efficiently. Candidate Requirements Experience directly supporting Financial Advisers. Experience using financial platforms and industry tools to produce illustrations and documentation. Proficient in Microsoft Word, Excel, and Outlook. Strong working knowledge of Intelligent Office or similar back-office systems. Excellent attention to detail with strong written and verbal communication skills.
Here at C T Fire Protection, we re hiring an Office Administrator & Scheduling Assistant to join our team in South Kilworth, near Lutterworth. You will work closely with our scheduling team, engineers and business managers, providing essential administrative and scheduling support to ensure our service, maintenance and installation teams are coordinated efficiently. This is a busy and varied role, ideal for someone who is organised, proactive and enjoys working in a fast-paced environment. This is a full-time role, but we would consider part-time hours for the right person. What you receive for joining us: We re offering a competitive salary based on experience, a permanent position with Monday Friday working hours, and the opportunity to develop your skills within an established and growing LPCB-certified fire protection company. You ll receive training and ongoing development, with the opportunity to progress within the business, working as part of a friendly and supportive team in a varied role within the fire protection industry. Additionally, you ll receive 25 days holiday per year plus Bank Holidays, your Birthday off and a company pension. Here s a look at some of the things you ll be doing: Assist the Service Team Lead with scheduling and coordinating engineers and installation teams, organising service, maintenance and installation appointments, while managing daily diaries and updating schedules for field engineers Act as the first point of contact for incoming office calls and emails, maintaining a professional and friendly approach while providing a high level of customer service to customers and contractors Prepare documentation using Microsoft Office, update digital company systems and maintain accurate records for compliance purposes, including tracking quotes through online digital platforms and processing job sheets, timesheets and service reports Assist with invoicing and day-to-day administrative tasks for the management team, while acting as an operational systems champion to support compliance with internal QA systems and procedures and developing and maintaining the company s social media presence in line with Complii Group guidelines Can you show experience in some of these areas: Are you highly organised with excellent attention to detail, able to manage multiple tasks, changing priorities and busy schedules while remaining calm and organised? Are you confident communicating with customers and contractors, with a professional, friendly and approachable manner and a strong commitment to customer service? Are you computer literate and confident using Microsoft Office and digital systems, with the ability to maintain accurate records and learn new systems quickly? Are you reliable, able to work independently and a good problem solver with a practical, proactive and can-do attitude? Do you have previous experience in scheduling, administration, construction, engineering, facilities management or the fire protection industry? This would be advantageous but is not essential for the right candidate. Introducing our organisation: We are proud to be part of Complii. Complii is a leading integrated provider of safety and regulatory compliance services across our water, air, fire, electrical, and vertical transportation divisions, supporting organisations nationwide to operate safely, compliantly, and responsibly.
Aug 24, 2026
Full time
Here at C T Fire Protection, we re hiring an Office Administrator & Scheduling Assistant to join our team in South Kilworth, near Lutterworth. You will work closely with our scheduling team, engineers and business managers, providing essential administrative and scheduling support to ensure our service, maintenance and installation teams are coordinated efficiently. This is a busy and varied role, ideal for someone who is organised, proactive and enjoys working in a fast-paced environment. This is a full-time role, but we would consider part-time hours for the right person. What you receive for joining us: We re offering a competitive salary based on experience, a permanent position with Monday Friday working hours, and the opportunity to develop your skills within an established and growing LPCB-certified fire protection company. You ll receive training and ongoing development, with the opportunity to progress within the business, working as part of a friendly and supportive team in a varied role within the fire protection industry. Additionally, you ll receive 25 days holiday per year plus Bank Holidays, your Birthday off and a company pension. Here s a look at some of the things you ll be doing: Assist the Service Team Lead with scheduling and coordinating engineers and installation teams, organising service, maintenance and installation appointments, while managing daily diaries and updating schedules for field engineers Act as the first point of contact for incoming office calls and emails, maintaining a professional and friendly approach while providing a high level of customer service to customers and contractors Prepare documentation using Microsoft Office, update digital company systems and maintain accurate records for compliance purposes, including tracking quotes through online digital platforms and processing job sheets, timesheets and service reports Assist with invoicing and day-to-day administrative tasks for the management team, while acting as an operational systems champion to support compliance with internal QA systems and procedures and developing and maintaining the company s social media presence in line with Complii Group guidelines Can you show experience in some of these areas: Are you highly organised with excellent attention to detail, able to manage multiple tasks, changing priorities and busy schedules while remaining calm and organised? Are you confident communicating with customers and contractors, with a professional, friendly and approachable manner and a strong commitment to customer service? Are you computer literate and confident using Microsoft Office and digital systems, with the ability to maintain accurate records and learn new systems quickly? Are you reliable, able to work independently and a good problem solver with a practical, proactive and can-do attitude? Do you have previous experience in scheduling, administration, construction, engineering, facilities management or the fire protection industry? This would be advantageous but is not essential for the right candidate. Introducing our organisation: We are proud to be part of Complii. Complii is a leading integrated provider of safety and regulatory compliance services across our water, air, fire, electrical, and vertical transportation divisions, supporting organisations nationwide to operate safely, compliantly, and responsibly.
Compliance Contract Manager (EFL - Electrical, Fire & Lifts) Location: Portsmouth Hours: 37 hours per week, Monday to Friday Working Pattern: Flexible working hours scheme About the Role MMP consultancy is seeking an experienced Compliance Contract Manager to join the Compliance Team based in Portsmouth. This role is responsible for managing contracts covering: Electrical Inspection and Testing Fire Risk Assessments and Associated Servicing Lift Servicing and Maintenance Key Responsibilities Manage contracts relating to electrical, fire and lift compliance services. Chair and lead monthly contract review meetings, ensuring KPIs and performance targets are achieved. Monitor contractor performance, maintain accurate records and ensure actions are completed. Work closely with the Compliance Administrator to support effective contract administration. Assist with the specification, procurement and mobilisation of compliance contracts. Attend operational and strategic meetings as required. Coordinate effectively between the Compliance Team, contractors and Council colleagues to secure property access for inspections, testing and servicing activities. Build and maintain positive working relationships with residents, leaseholders, councillors, building users and internal stakeholders. Verify contractor invoices and ensure payments align with contractual agreements and delivered services. Support and deputise for the Compliance Manager when required. Contribute to the continuous improvement of compliance processes and service delivery. About You We are looking for a proactive and organised professional who can effectively manage contractors, stakeholders and compliance activities. You will have: Experience working within a compliance environment, with knowledge of at least one of the following areas: Electrical Inspection and Testing Fire Safety and Fire Risk Assessments Proven experience managing contractors and driving performance against agreed targets and service standards. A strong understanding of compliance requirements and the importance of timely delivery. Experience preparing and presenting monthly compliance performance reports. Knowledge of regulations relating to electrical safety inspections and testing, fire risk assessments, and associated remedial actions. An understanding of LOLER regulations and lift compliance activities would be advantageous. Experience applying budget management and cost control principles, including assessing value for money and verifying contractor invoices. Strong commercial awareness and financial management skills. Excellent IT skills, including Microsoft Word, Excel and other data management systems. Experience using compliance management systems or the ability to quickly learn new platforms. Strong organisational and analytical skills, with the ability to manage significant volumes of compliance data accurately. The ability to communicate confidently with a wide range of stakeholders through meetings, presentations and written reports. Excellent verbal and written communication skills with the confidence to challenge and influence when necessary. Experience building effective relationships with customers, clients, contractors and internal stakeholders while managing expectations professionally.
Aug 24, 2026
Contractor
Compliance Contract Manager (EFL - Electrical, Fire & Lifts) Location: Portsmouth Hours: 37 hours per week, Monday to Friday Working Pattern: Flexible working hours scheme About the Role MMP consultancy is seeking an experienced Compliance Contract Manager to join the Compliance Team based in Portsmouth. This role is responsible for managing contracts covering: Electrical Inspection and Testing Fire Risk Assessments and Associated Servicing Lift Servicing and Maintenance Key Responsibilities Manage contracts relating to electrical, fire and lift compliance services. Chair and lead monthly contract review meetings, ensuring KPIs and performance targets are achieved. Monitor contractor performance, maintain accurate records and ensure actions are completed. Work closely with the Compliance Administrator to support effective contract administration. Assist with the specification, procurement and mobilisation of compliance contracts. Attend operational and strategic meetings as required. Coordinate effectively between the Compliance Team, contractors and Council colleagues to secure property access for inspections, testing and servicing activities. Build and maintain positive working relationships with residents, leaseholders, councillors, building users and internal stakeholders. Verify contractor invoices and ensure payments align with contractual agreements and delivered services. Support and deputise for the Compliance Manager when required. Contribute to the continuous improvement of compliance processes and service delivery. About You We are looking for a proactive and organised professional who can effectively manage contractors, stakeholders and compliance activities. You will have: Experience working within a compliance environment, with knowledge of at least one of the following areas: Electrical Inspection and Testing Fire Safety and Fire Risk Assessments Proven experience managing contractors and driving performance against agreed targets and service standards. A strong understanding of compliance requirements and the importance of timely delivery. Experience preparing and presenting monthly compliance performance reports. Knowledge of regulations relating to electrical safety inspections and testing, fire risk assessments, and associated remedial actions. An understanding of LOLER regulations and lift compliance activities would be advantageous. Experience applying budget management and cost control principles, including assessing value for money and verifying contractor invoices. Strong commercial awareness and financial management skills. Excellent IT skills, including Microsoft Word, Excel and other data management systems. Experience using compliance management systems or the ability to quickly learn new platforms. Strong organisational and analytical skills, with the ability to manage significant volumes of compliance data accurately. The ability to communicate confidently with a wide range of stakeholders through meetings, presentations and written reports. Excellent verbal and written communication skills with the confidence to challenge and influence when necessary. Experience building effective relationships with customers, clients, contractors and internal stakeholders while managing expectations professionally.
Invoicing Administrator (Part-Time) Location: Local to Stoke-on-Trent/Keele area Hours: 15 hours per week, 3 days per week (9:15am - 2:45pm) The Opportunity We are recruiting for a highly organised and detail-oriented Invoicing Administrator to join a friendly and established business on a part-time basis. This role is ideal for someone with previous invoicing or finance administration experience who enjoys working with accuracy, managing records, and supporting the smooth running of daily business operations. Key Responsibilities Prepare and issue customer invoices in line with company deadlines. Create and maintain invoice import files for accounting systems. Update customer portals and ensure records are accurate and up to date. Monitor invoice processing requirements and outstanding payments. Produce reports relating to invoicing and payment status. Maintain accurate customer and supplier information. Provide general administrative support across the business when required. Assist with purchasing activities, ensuring a cost-effective approach is adopted. Adhere to company policies, procedures, and health and safety requirements. Undertake relevant training to maintain knowledge and skills within the role. About You To be successful in this position, you will have: A minimum of 2 years' experience within an invoicing, finance administration, or similar administrative role. Strong organisational and time management skills. Excellent attention to detail and a high level of accuracy. Confident communication skills, both written and verbal. A professional and friendly telephone manner. Good IT skills, including Microsoft Office 365 and experience using invoicing or accounting software. The ability to work independently using your own initiative, as well as part of a team. The ability to prioritise workloads and perform effectively under pressure. A positive, professional, and proactive approach to work. A willingness to undertake further training and development as required. Desirable Skills Experience using Sage Accounts. Experience using Joblogic or similar job management software. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Aug 24, 2026
Full time
Invoicing Administrator (Part-Time) Location: Local to Stoke-on-Trent/Keele area Hours: 15 hours per week, 3 days per week (9:15am - 2:45pm) The Opportunity We are recruiting for a highly organised and detail-oriented Invoicing Administrator to join a friendly and established business on a part-time basis. This role is ideal for someone with previous invoicing or finance administration experience who enjoys working with accuracy, managing records, and supporting the smooth running of daily business operations. Key Responsibilities Prepare and issue customer invoices in line with company deadlines. Create and maintain invoice import files for accounting systems. Update customer portals and ensure records are accurate and up to date. Monitor invoice processing requirements and outstanding payments. Produce reports relating to invoicing and payment status. Maintain accurate customer and supplier information. Provide general administrative support across the business when required. Assist with purchasing activities, ensuring a cost-effective approach is adopted. Adhere to company policies, procedures, and health and safety requirements. Undertake relevant training to maintain knowledge and skills within the role. About You To be successful in this position, you will have: A minimum of 2 years' experience within an invoicing, finance administration, or similar administrative role. Strong organisational and time management skills. Excellent attention to detail and a high level of accuracy. Confident communication skills, both written and verbal. A professional and friendly telephone manner. Good IT skills, including Microsoft Office 365 and experience using invoicing or accounting software. The ability to work independently using your own initiative, as well as part of a team. The ability to prioritise workloads and perform effectively under pressure. A positive, professional, and proactive approach to work. A willingness to undertake further training and development as required. Desirable Skills Experience using Sage Accounts. Experience using Joblogic or similar job management software. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Your new company Our client is a leading accountancy and business advisory practice with a strong presence across Central and Southern England. Known for its collaborative culture, commitment to employee development and ambitious growth plans, the business invests heavily in its people, technology and client service delivery. Employees benefit from a supportive team environment where continuous learning, progression and professional development are actively encouraged. Your new role As an Accounts & Corporation Tax Administrator, you will play a central role in ensuring the smooth and efficient administration of client accounts and tax-related processes. Working closely with internal teams and external clients, you will be responsible for managing documentation, supporting submissions, coordinating deadlines and maintaining high standards of compliance and organisation. Key responsibilities will include: Maintaining organised and secure records of client documents, returns and correspondence. Managing accounts submissions and monitoring their successful processing. Coordinating Corporation Tax payment reminders, submissions and repayments. Providing clients with guidance on documentation requirements and key deadlines. Communicating professionally with clients and responding to queries. Managing incoming and outgoing professional clearance requests. Supporting billing administration and service line documentation. Liaising with HMRC and monitoring responses where required. Ensuring administrative policies, procedures and compliance standards are maintained. Providing broader administrative support including scanning, document management and record keeping. This is a busy and varied position that would suit someone who enjoys organising processes, managing deadlines and delivering exceptional administrative support within a professional office environment. What you'll need to succeed To be successful in this role, you will be an organised and proactive administrator with excellent attention to detail and a strong commitment to delivering high-quality work. You will ideally have: Previous administrative experience with a proven track record of taking on increasing responsibility. Strong organisational and time management skills. Excellent written and verbal communication skills. High levels of accuracy and attention to detail. The ability to handle confidential information with discretion and professionalism. Experience managing multiple priorities and meeting deadlines. Confidence using Microsoft Office and other business software systems. A positive, self-motivated and team-oriented approach. GCSE Maths and English at Grade 5 or above, or equivalent qualifications. Experience working within a fast-paced office environment. What you'll get in return In return, you'll join a growing and forward-thinking professional services organisation that genuinely values its people and is committed to supporting career development. Benefits include: Flexible working hours around core hours of 10am to 4pm. Ongoing opportunities to develop technical knowledge and professional skills. A varied role within an experienced and supportive team. 25 days' annual leave plus additional holiday-related benefits. Dedicated wellbeing initiatives, including an annual Wellbeing Day. Employee Assistance Programme. Health Cash Plan. Pension and salary sacrifice schemes. Cycle to Work Scheme. Employee recognition programmes and referral bonuses. Regular company events and social activities. What you need to do now If you're a highly organised administrator seeking a long-term career opportunity within a growing accountancy and business advisory environment, we'd love to hear from you. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Aug 24, 2026
Full time
Your new company Our client is a leading accountancy and business advisory practice with a strong presence across Central and Southern England. Known for its collaborative culture, commitment to employee development and ambitious growth plans, the business invests heavily in its people, technology and client service delivery. Employees benefit from a supportive team environment where continuous learning, progression and professional development are actively encouraged. Your new role As an Accounts & Corporation Tax Administrator, you will play a central role in ensuring the smooth and efficient administration of client accounts and tax-related processes. Working closely with internal teams and external clients, you will be responsible for managing documentation, supporting submissions, coordinating deadlines and maintaining high standards of compliance and organisation. Key responsibilities will include: Maintaining organised and secure records of client documents, returns and correspondence. Managing accounts submissions and monitoring their successful processing. Coordinating Corporation Tax payment reminders, submissions and repayments. Providing clients with guidance on documentation requirements and key deadlines. Communicating professionally with clients and responding to queries. Managing incoming and outgoing professional clearance requests. Supporting billing administration and service line documentation. Liaising with HMRC and monitoring responses where required. Ensuring administrative policies, procedures and compliance standards are maintained. Providing broader administrative support including scanning, document management and record keeping. This is a busy and varied position that would suit someone who enjoys organising processes, managing deadlines and delivering exceptional administrative support within a professional office environment. What you'll need to succeed To be successful in this role, you will be an organised and proactive administrator with excellent attention to detail and a strong commitment to delivering high-quality work. You will ideally have: Previous administrative experience with a proven track record of taking on increasing responsibility. Strong organisational and time management skills. Excellent written and verbal communication skills. High levels of accuracy and attention to detail. The ability to handle confidential information with discretion and professionalism. Experience managing multiple priorities and meeting deadlines. Confidence using Microsoft Office and other business software systems. A positive, self-motivated and team-oriented approach. GCSE Maths and English at Grade 5 or above, or equivalent qualifications. Experience working within a fast-paced office environment. What you'll get in return In return, you'll join a growing and forward-thinking professional services organisation that genuinely values its people and is committed to supporting career development. Benefits include: Flexible working hours around core hours of 10am to 4pm. Ongoing opportunities to develop technical knowledge and professional skills. A varied role within an experienced and supportive team. 25 days' annual leave plus additional holiday-related benefits. Dedicated wellbeing initiatives, including an annual Wellbeing Day. Employee Assistance Programme. Health Cash Plan. Pension and salary sacrifice schemes. Cycle to Work Scheme. Employee recognition programmes and referral bonuses. Regular company events and social activities. What you need to do now If you're a highly organised administrator seeking a long-term career opportunity within a growing accountancy and business advisory environment, we'd love to hear from you. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Immediate start Temporay role to last until end of September and likely beyond Free parking Looking for an immediate-start opportunity with a friendly, supportive team? Enjoy a role that combines administration, systems work and helping customers? This Customer Service Administrator opportunity offers varied day-to-day work, sociable office hours and the chance to support various departments. Initially running until the end of September, there is also potential for the assignment to continue longer. Key Responsibilities The Customer Service Administrator will support with: Updating customer and contact information Maintaining accurate database records Completing general administrative tasks Responding to incoming customer enquiries Helping customers experiencing login or system access issues Essential Skills The successful candidate will need to be: Confident completing administrative tasks Comfortable speaking with customers over the telephone Competent using IT systems and databases Able to learn new processes and systems quickly Available to start immediately and commit until at least the end of September Benefits This opportunity offers: Monday to Friday, 9am-5pm working hours On-site parking A friendly and supportive working environment An assignment initially running until the end of September Potential for the assignment to continue longer Why Apply? This isn't simply a role answering calls all day. As a Customer Service Administrator , the successful candidate will also be joining an organisation where people enjoy working together and value the wider purpose behind what they do. Interested candidates are encouraged to apply as soon as possible to be considered for an immediate start. In application for this role, you are consenting to TN Recruits Ltd retaining your details to secure you work. All information provided will be held securely for up to 3 years unless we are contacted and instructed otherwise.
Aug 24, 2026
Full time
Immediate start Temporay role to last until end of September and likely beyond Free parking Looking for an immediate-start opportunity with a friendly, supportive team? Enjoy a role that combines administration, systems work and helping customers? This Customer Service Administrator opportunity offers varied day-to-day work, sociable office hours and the chance to support various departments. Initially running until the end of September, there is also potential for the assignment to continue longer. Key Responsibilities The Customer Service Administrator will support with: Updating customer and contact information Maintaining accurate database records Completing general administrative tasks Responding to incoming customer enquiries Helping customers experiencing login or system access issues Essential Skills The successful candidate will need to be: Confident completing administrative tasks Comfortable speaking with customers over the telephone Competent using IT systems and databases Able to learn new processes and systems quickly Available to start immediately and commit until at least the end of September Benefits This opportunity offers: Monday to Friday, 9am-5pm working hours On-site parking A friendly and supportive working environment An assignment initially running until the end of September Potential for the assignment to continue longer Why Apply? This isn't simply a role answering calls all day. As a Customer Service Administrator , the successful candidate will also be joining an organisation where people enjoy working together and value the wider purpose behind what they do. Interested candidates are encouraged to apply as soon as possible to be considered for an immediate start. In application for this role, you are consenting to TN Recruits Ltd retaining your details to secure you work. All information provided will be held securely for up to 3 years unless we are contacted and instructed otherwise.
Our client is an established, client-centred financial planning firm based in the City of London. They help individuals, families and business owners envision their ideal future lifestyle and build the financial roadmap to get them there. This role sits at the intersection of client care, new business processing and back-office accuracy. You will manage a high volume of moving parts, new business submissions, annual reviews, provider queries and CRM records, while maintaining the calm, organised approach that lets advisers focus on advice rather than admin. Experience: Previous experience in a financial administration, client services or new business support role within financial planning, wealth management or an IFA business (essential) Working knowledge of retail investment products, pensions, ISAs, GIAs, protection and platform-based investments Experience using back-office/CRM systems such as Intelliflo Office, and confidence learning new platforms and provider portals Understanding of the new business lifecycle, from application through to completion, and of provider processes and turnaround times Awareness of FCA requirements relevant to client administration, including Know Your Client, AML and file-keeping standards Progress towards, or willingness to work towards, a relevant industry qualification (e.g. CII Certificate in Financial Services) is desirable but not essential Strong Microsoft Office skills, particularly Outlook, Word and Excel New Business Processing Process new business applications for pensions, investments, ISAs, protection policies and other financial products accurately and efficiently Submit new business to providers and proactively monitor cases through to completion, keeping pipeline visibility high Chase outstanding documents, signatures, valuations and provider requirements, removing friction from the process wherever possible Process top-ups, withdrawals, transfers, fund switches and related instructions where authorised, following internal controls at every step Keep advisers and clients informed on case progress with clear, timely updates Client Reviews & Ongoing Servicing Organise annual review meetings and manage the follow-up actions that come from them Act as a first point of contact on the main phone line, representing the firm professionally in every interaction Obtain up-to-date valuations, policy information and product details ahead of reviews Prepare polished review packs, client summaries and supporting paperwork Coordinate post-review actions and track tasks through to completion, ensuring nothing falls through the cracks Support the firm's ongoing service proposition and annual servicing requirements Manage incoming post and ensure it is allocated to the right person promptly Competitive salary and exceptional benefits Hybrid and flexible working pattern 1-2 days in office Please apply online or contact Cameron James for a full job description.
Aug 24, 2026
Full time
Our client is an established, client-centred financial planning firm based in the City of London. They help individuals, families and business owners envision their ideal future lifestyle and build the financial roadmap to get them there. This role sits at the intersection of client care, new business processing and back-office accuracy. You will manage a high volume of moving parts, new business submissions, annual reviews, provider queries and CRM records, while maintaining the calm, organised approach that lets advisers focus on advice rather than admin. Experience: Previous experience in a financial administration, client services or new business support role within financial planning, wealth management or an IFA business (essential) Working knowledge of retail investment products, pensions, ISAs, GIAs, protection and platform-based investments Experience using back-office/CRM systems such as Intelliflo Office, and confidence learning new platforms and provider portals Understanding of the new business lifecycle, from application through to completion, and of provider processes and turnaround times Awareness of FCA requirements relevant to client administration, including Know Your Client, AML and file-keeping standards Progress towards, or willingness to work towards, a relevant industry qualification (e.g. CII Certificate in Financial Services) is desirable but not essential Strong Microsoft Office skills, particularly Outlook, Word and Excel New Business Processing Process new business applications for pensions, investments, ISAs, protection policies and other financial products accurately and efficiently Submit new business to providers and proactively monitor cases through to completion, keeping pipeline visibility high Chase outstanding documents, signatures, valuations and provider requirements, removing friction from the process wherever possible Process top-ups, withdrawals, transfers, fund switches and related instructions where authorised, following internal controls at every step Keep advisers and clients informed on case progress with clear, timely updates Client Reviews & Ongoing Servicing Organise annual review meetings and manage the follow-up actions that come from them Act as a first point of contact on the main phone line, representing the firm professionally in every interaction Obtain up-to-date valuations, policy information and product details ahead of reviews Prepare polished review packs, client summaries and supporting paperwork Coordinate post-review actions and track tasks through to completion, ensuring nothing falls through the cracks Support the firm's ongoing service proposition and annual servicing requirements Manage incoming post and ensure it is allocated to the right person promptly Competitive salary and exceptional benefits Hybrid and flexible working pattern 1-2 days in office Please apply online or contact Cameron James for a full job description.
The HR Advisor will support the delivery of a professional, proactive and commercially focused HR service across the business. The role will provide advice and guidance on a broad range of HR matters, supporting managers and employees while contributing to the achievement of business objectives. Core Responsibilities Provide proactive, commercially focused HR support and guidance to managers and employees across the business. Support the HR Business Partner in delivering the people strategy and HR business plan. Advise and support managers on employee relations matters, including disciplinary, grievance, absence management, capability, probation and performance management cases, ensuring compliance with employment legislation and company policy. Manage end-to-end recruitment activities, ensuring a positive candidate and hiring manager experience. Administer and coordinate employee lifecycle activities, including onboarding, probation reviews, contractual changes and offboarding processes. Maintain accurate employee records and HR systems, ensuring compliance with GDPR and employment legislation. Produce and analyse HR metrics and management information to identify trends and support business decision-making. Support the development, implementation and review of HR policies, procedures and best practice. Lead or contribute to HR projects and continuous improvement initiatives. Manage day-to-day HR enquiries, providing timely, practical and commercially sound advice. Build effective working relationships across the business, promoting employee engagement and a positive workplace culture. Handle confidential and sensitive information with professionalism, discretion and integrity. Provide support and cover for the HR Business Partner as required. To support the Training & Reception Co-ordinator as required. Specific Responsibilities COMMERCIAL To liaise with service providers, including recruitment agencies and suppliers, ensuring commercial value and effective service delivery. To liaise directly with candidates, suppliers and stakeholders by telephone, email and face-to-face, managing interviews, recruitment activities, terms of business and HR-related enquiries. To manage and maintain intranet-based HR policies, ensuring they remain compliant with current legislation and are effectively communicated across the business. To coordinate and support the delivery of development and training events in conjunction with the Training Administrator, ensuring activities are well-organised, achieve their objectives and add value to the business. TECHNICAL To act as a key user and subject matter expert for the HRIS, driving system improvements and ensuring data integrity. To effectively manage multiple priorities and competing deadlines within a fast-paced environment. To demonstrate a high level of competence in Microsoft Office applications, particularly Excel, Word and PowerPoint. To maintain accurate HR records, reports and documentation with excellent attention to detail. To provide expert guidance on HR policies, procedures and employment legislation, ensuring consistent application across the business. To produce and analyse HR data and management information to support business decision-making and identify trends. To maintain a sound understanding of employment legislation and HR best practice, ensuring advice and guidance provided to managers is accurate, consistent and compliant. To work alongside the Training Administrator to deliver HR and people-focused initiatives that drive performance, engagement and cultural development in line with the Business Plan. GENERAL To act as a trusted HR contact for managers and employees, providing professional advice and support across all areas of the employee lifecycle. To proactively manage day-to-day HR activities, providing timely and effective support across the business. To promote a culture of continuous improvement and seek opportunities to enhance HR processes, systems and ways of working. To develop and deliver training and guidance on HR policies, procedures and employee relations matters as required. To deliver specific actions within the HR Business Plan, supporting the achievement of departmental and business objectives. To provide an effective, proactive and professional employee lifecycle service, including recruitment, onboarding, development and offboarding activities. To deliver a commercially focused HR service that adds value to the business and supports organisational success. To handle confidential and sensitive information with discretion, professionalism and integrity. To support and/or lead HR projects and initiatives as required.
Aug 24, 2026
Full time
The HR Advisor will support the delivery of a professional, proactive and commercially focused HR service across the business. The role will provide advice and guidance on a broad range of HR matters, supporting managers and employees while contributing to the achievement of business objectives. Core Responsibilities Provide proactive, commercially focused HR support and guidance to managers and employees across the business. Support the HR Business Partner in delivering the people strategy and HR business plan. Advise and support managers on employee relations matters, including disciplinary, grievance, absence management, capability, probation and performance management cases, ensuring compliance with employment legislation and company policy. Manage end-to-end recruitment activities, ensuring a positive candidate and hiring manager experience. Administer and coordinate employee lifecycle activities, including onboarding, probation reviews, contractual changes and offboarding processes. Maintain accurate employee records and HR systems, ensuring compliance with GDPR and employment legislation. Produce and analyse HR metrics and management information to identify trends and support business decision-making. Support the development, implementation and review of HR policies, procedures and best practice. Lead or contribute to HR projects and continuous improvement initiatives. Manage day-to-day HR enquiries, providing timely, practical and commercially sound advice. Build effective working relationships across the business, promoting employee engagement and a positive workplace culture. Handle confidential and sensitive information with professionalism, discretion and integrity. Provide support and cover for the HR Business Partner as required. To support the Training & Reception Co-ordinator as required. Specific Responsibilities COMMERCIAL To liaise with service providers, including recruitment agencies and suppliers, ensuring commercial value and effective service delivery. To liaise directly with candidates, suppliers and stakeholders by telephone, email and face-to-face, managing interviews, recruitment activities, terms of business and HR-related enquiries. To manage and maintain intranet-based HR policies, ensuring they remain compliant with current legislation and are effectively communicated across the business. To coordinate and support the delivery of development and training events in conjunction with the Training Administrator, ensuring activities are well-organised, achieve their objectives and add value to the business. TECHNICAL To act as a key user and subject matter expert for the HRIS, driving system improvements and ensuring data integrity. To effectively manage multiple priorities and competing deadlines within a fast-paced environment. To demonstrate a high level of competence in Microsoft Office applications, particularly Excel, Word and PowerPoint. To maintain accurate HR records, reports and documentation with excellent attention to detail. To provide expert guidance on HR policies, procedures and employment legislation, ensuring consistent application across the business. To produce and analyse HR data and management information to support business decision-making and identify trends. To maintain a sound understanding of employment legislation and HR best practice, ensuring advice and guidance provided to managers is accurate, consistent and compliant. To work alongside the Training Administrator to deliver HR and people-focused initiatives that drive performance, engagement and cultural development in line with the Business Plan. GENERAL To act as a trusted HR contact for managers and employees, providing professional advice and support across all areas of the employee lifecycle. To proactively manage day-to-day HR activities, providing timely and effective support across the business. To promote a culture of continuous improvement and seek opportunities to enhance HR processes, systems and ways of working. To develop and deliver training and guidance on HR policies, procedures and employee relations matters as required. To deliver specific actions within the HR Business Plan, supporting the achievement of departmental and business objectives. To provide an effective, proactive and professional employee lifecycle service, including recruitment, onboarding, development and offboarding activities. To deliver a commercially focused HR service that adds value to the business and supports organisational success. To handle confidential and sensitive information with discretion, professionalism and integrity. To support and/or lead HR projects and initiatives as required.
About Frontier Health Frontier Health is building the system of action for healthcare: end-to-end AI co-workers that perform administrative jobs. Healthcare has an administrative crisis breaking patient care - the WHO predicts a 10 million person workforce shortfall by 2030. Administrative staff are the invisible machinery powering healthcare systems, yet they're over capacity, under-resourced, and underfunded. Care coordination runs on shadow IT: spreadsheets, paper notes, phone calls, and outdated technology. Frontier's AI co-workers fast-track the admin behind care decisions, designed to slot into the teams, processes, and tools already in place. Founded 18 months ago, we've experience deploying to over 40 hospitals. The team comes from Palantir, Google DeepMind, and Apple. We've raised $16M and were recently valued at $60M, backed by Tier One UK and international investors. We're an in person Company, valuing being in the office (Farringdon/Chancery Lane) 5 days a week, or onsite with the customer (as required). We're also flat, valuing ownership and impact of hierarchy, process and structure. You'll be collaborating with people across engineering and business functions, with functional leadership, where required, and close and regular touchpoints with the CEO. Values Outcome Orientation - we focus on results and delivering value to customers Grit - we stick with hard problems and see them through Kindness - we presume best intentions and treat each other with respect Bias to Action - we prioritise forward momentum and proactive problem-solving Who we're looking for You care deeply about fixing healthcare and can empathise with administrators who are stressed and under-resourced. You're comfortable in complex, ambiguous environments, where the path to a result runs through a dozen stakeholders, competing priorities, and processes nobody fully owns, and you're the person who gets it over the line anyway. You take ownership, not just of your work but of anything broken that you spot. You're honest about mistakes and use them to do better. You think in structured ways about messy problems, build trust quickly with people at every level, and you're as comfortable in a frontline admin office as you are in front of an executive team. The Role You'll own the journey from a signed customer to live, adopted AI co-workers that are delivering measurable value inside a healthcare organisation. Where our Forward Deployed Engineers build the product, you own the deployment: the scope, the relationships, the path through governance, and the outcome. That means getting deep into a customer's administrative workflows, shaping what we deploy and in what order, and orchestrating the cross-functional path to go-live; information governance, clinical safety, IT and systems integration, procurement, and the change management that gets new ways of working to stick. You'll be the primary relationship owner and trusted advisor to customer stakeholders from frontline teams to the C-suite, and the connective tissue between what you learn in the field and what the product and engineering teams build next. Once a deployment is live, you'll drive adoption, prove impact, and find where it should grow. What success looks like You take customers from contract to a live, embedded deployment quickly, and own the outcome, not just the project plan You build a deep understanding of customer workflows and translate it into the right deployment scope, sequencing, and decisions You navigate governance, clinical safety, integration, and procurement so they accelerate delivery rather than stall it You earn the trust of stakeholders at every level and become the person customers call first You drive real adoption and demonstrable impact, then identify and unlock expansion within accounts You bring field insight back that directly shapes the core product, and work hand-in-glove with engineering to ship it You raise the bar on delivery quality and velocity, and contribute positively to the team's culture What we offer Visa sponsorship: we are able to sponsor visas if required. Benefits: Health Insurance, Pension, Monthly Team Socials, Enhanced Parental Leave, Snacks Holiday: 25 days holiday + UK bank holidays Expectations: we work from the office (Farringdon/Chancery Lane), or customer site (as needed) 5 days a week.
Aug 24, 2026
Full time
About Frontier Health Frontier Health is building the system of action for healthcare: end-to-end AI co-workers that perform administrative jobs. Healthcare has an administrative crisis breaking patient care - the WHO predicts a 10 million person workforce shortfall by 2030. Administrative staff are the invisible machinery powering healthcare systems, yet they're over capacity, under-resourced, and underfunded. Care coordination runs on shadow IT: spreadsheets, paper notes, phone calls, and outdated technology. Frontier's AI co-workers fast-track the admin behind care decisions, designed to slot into the teams, processes, and tools already in place. Founded 18 months ago, we've experience deploying to over 40 hospitals. The team comes from Palantir, Google DeepMind, and Apple. We've raised $16M and were recently valued at $60M, backed by Tier One UK and international investors. We're an in person Company, valuing being in the office (Farringdon/Chancery Lane) 5 days a week, or onsite with the customer (as required). We're also flat, valuing ownership and impact of hierarchy, process and structure. You'll be collaborating with people across engineering and business functions, with functional leadership, where required, and close and regular touchpoints with the CEO. Values Outcome Orientation - we focus on results and delivering value to customers Grit - we stick with hard problems and see them through Kindness - we presume best intentions and treat each other with respect Bias to Action - we prioritise forward momentum and proactive problem-solving Who we're looking for You care deeply about fixing healthcare and can empathise with administrators who are stressed and under-resourced. You're comfortable in complex, ambiguous environments, where the path to a result runs through a dozen stakeholders, competing priorities, and processes nobody fully owns, and you're the person who gets it over the line anyway. You take ownership, not just of your work but of anything broken that you spot. You're honest about mistakes and use them to do better. You think in structured ways about messy problems, build trust quickly with people at every level, and you're as comfortable in a frontline admin office as you are in front of an executive team. The Role You'll own the journey from a signed customer to live, adopted AI co-workers that are delivering measurable value inside a healthcare organisation. Where our Forward Deployed Engineers build the product, you own the deployment: the scope, the relationships, the path through governance, and the outcome. That means getting deep into a customer's administrative workflows, shaping what we deploy and in what order, and orchestrating the cross-functional path to go-live; information governance, clinical safety, IT and systems integration, procurement, and the change management that gets new ways of working to stick. You'll be the primary relationship owner and trusted advisor to customer stakeholders from frontline teams to the C-suite, and the connective tissue between what you learn in the field and what the product and engineering teams build next. Once a deployment is live, you'll drive adoption, prove impact, and find where it should grow. What success looks like You take customers from contract to a live, embedded deployment quickly, and own the outcome, not just the project plan You build a deep understanding of customer workflows and translate it into the right deployment scope, sequencing, and decisions You navigate governance, clinical safety, integration, and procurement so they accelerate delivery rather than stall it You earn the trust of stakeholders at every level and become the person customers call first You drive real adoption and demonstrable impact, then identify and unlock expansion within accounts You bring field insight back that directly shapes the core product, and work hand-in-glove with engineering to ship it You raise the bar on delivery quality and velocity, and contribute positively to the team's culture What we offer Visa sponsorship: we are able to sponsor visas if required. Benefits: Health Insurance, Pension, Monthly Team Socials, Enhanced Parental Leave, Snacks Holiday: 25 days holiday + UK bank holidays Expectations: we work from the office (Farringdon/Chancery Lane), or customer site (as needed) 5 days a week.
Data Entry Administrator Location: Poole, Dorset Hours: Monday to Friday, 37 hours per week Salary: £13.45 per hour Temporary: Commences 1st September. Expected duration is 1 month. Our client, a well-established and growing Poole-based business, is looking for a Data Entry Administrator to join their team on a temporary basis. This is a great opportunity for someone who is accurate, organised and confident working with data, with excellent attention to detail and good communication skills. The Role Working as part of the team, you will be responsible for accurately inputting and maintaining information across the company's systems and databases. The role will primarily involve data entry and administration, with some telephone contact when required. This may include contacting customers to clarify information or confirm that an order has been recorded correctly. This is not an outbound role and there is no cold calling or business development involved. Your duties will include: Accurately inputting and updating data across internal systems Processing and checking customer and order information Maintaining accurate records and databases Checking information for accuracy and correcting any discrepancies Contacting customers by telephone when clarification is required Confirming order details and resolving any queries relating to information received Ensuring data is kept accurate and up to date Carrying out general administrative duties as required Working closely with colleagues across the business Meeting deadlines while maintaining a high level of accuracy About You We are looking for someone who: Has previous data entry or administrative experience Has excellent attention to detail and a high level of accuracy Is confident using Microsoft Office, particularly Excel Has good keyboard and computer skills Is comfortable speaking to customers on the telephone when required Has a professional and friendly telephone manner Is organised and able to manage their workload effectively Can work accurately in a busy environment Has a methodical, reliable and proactive approach to their work Is available to start at short notice Previous experience within data entry, administration, customer service, order processing or a similar role would be advantageous. This is a great opportunity to join a successful and well-established Poole-based business within a friendly and professional working environment. Apply today with your CV!
Aug 24, 2026
Full time
Data Entry Administrator Location: Poole, Dorset Hours: Monday to Friday, 37 hours per week Salary: £13.45 per hour Temporary: Commences 1st September. Expected duration is 1 month. Our client, a well-established and growing Poole-based business, is looking for a Data Entry Administrator to join their team on a temporary basis. This is a great opportunity for someone who is accurate, organised and confident working with data, with excellent attention to detail and good communication skills. The Role Working as part of the team, you will be responsible for accurately inputting and maintaining information across the company's systems and databases. The role will primarily involve data entry and administration, with some telephone contact when required. This may include contacting customers to clarify information or confirm that an order has been recorded correctly. This is not an outbound role and there is no cold calling or business development involved. Your duties will include: Accurately inputting and updating data across internal systems Processing and checking customer and order information Maintaining accurate records and databases Checking information for accuracy and correcting any discrepancies Contacting customers by telephone when clarification is required Confirming order details and resolving any queries relating to information received Ensuring data is kept accurate and up to date Carrying out general administrative duties as required Working closely with colleagues across the business Meeting deadlines while maintaining a high level of accuracy About You We are looking for someone who: Has previous data entry or administrative experience Has excellent attention to detail and a high level of accuracy Is confident using Microsoft Office, particularly Excel Has good keyboard and computer skills Is comfortable speaking to customers on the telephone when required Has a professional and friendly telephone manner Is organised and able to manage their workload effectively Can work accurately in a busy environment Has a methodical, reliable and proactive approach to their work Is available to start at short notice Previous experience within data entry, administration, customer service, order processing or a similar role would be advantageous. This is a great opportunity to join a successful and well-established Poole-based business within a friendly and professional working environment. Apply today with your CV!
HR Administrator Our client is a leading menswear retailer and they are looking to recruit an HR Administrator to join their head office HR team. About the role As the HR Administrator you will be working with the HR Coordinator supporting 200 plus employees, both based at their Leeds Head office and at sites throughout the UK. This is an entry level role; the ideal candidate will need attention to detail focus. You should be proactive with a can do attitude, have a continuous improvement mindset and be a fantastic team player with great interpersonal skills. You will need to be able to work independently in a timely and efficient manner. A keen attitude and good communication skills are also essential. Key skills required Excel this will be essential as many tasks are excel based Familiar to Sage Payroll software is an advantage The role includes the following Reconciliation of Staff holiday records Collating and checking timesheets against systems Sickness logging and reconciling back to works branch rotas Will help with onboarding of new starters and leaver processes Further role details Hours: Office based Monday Friday 9am 5pm Salary Competitive to role If this sounds like the opportunity for you, please apply ASAP. PLEASE NOTE by applying to this position, you agree for your CV to be submitted to our client, who shall contact you directly, should your application make their short-list. You also agree to our Privacy Policy: (url removed)./privacy-policy.html which can be found on our website.
Aug 24, 2026
Full time
HR Administrator Our client is a leading menswear retailer and they are looking to recruit an HR Administrator to join their head office HR team. About the role As the HR Administrator you will be working with the HR Coordinator supporting 200 plus employees, both based at their Leeds Head office and at sites throughout the UK. This is an entry level role; the ideal candidate will need attention to detail focus. You should be proactive with a can do attitude, have a continuous improvement mindset and be a fantastic team player with great interpersonal skills. You will need to be able to work independently in a timely and efficient manner. A keen attitude and good communication skills are also essential. Key skills required Excel this will be essential as many tasks are excel based Familiar to Sage Payroll software is an advantage The role includes the following Reconciliation of Staff holiday records Collating and checking timesheets against systems Sickness logging and reconciling back to works branch rotas Will help with onboarding of new starters and leaver processes Further role details Hours: Office based Monday Friday 9am 5pm Salary Competitive to role If this sounds like the opportunity for you, please apply ASAP. PLEASE NOTE by applying to this position, you agree for your CV to be submitted to our client, who shall contact you directly, should your application make their short-list. You also agree to our Privacy Policy: (url removed)./privacy-policy.html which can be found on our website.
Eventus Legal are seeking a Legal Finance Administrator to join a law firm in Hoylake, Wirral. Offering a salary of £25,000 to £28,000 depending on experience, this permanent job provides structured on-the-job training and mentoring from the Head of Finance, 25 days' holiday and hybrid working after the initial training period, with three days in the office each week. Part time candidates will also be considered. This is an excellent entry-level opportunity for someone keen to build a career in legal finance while gaining practical experience across legal cashiering, reconciliations and accounts administration. Role Responsibilities The Legal Finance Administrator will support the day-to-day running of the firm's client and office accounts, working closely with the Head of Finance in a regulated legal environment. Key responsibilities will include: Posting client account receipts and payments accurately and promptly in accordance with the SRA Accounts Rules. Processing outgoing client account payments, including telegraphic transfers, CHAPS and BACS, in line with the firm's authorisation procedures. Assisting with client-to-office transfers and ensuring the correct authorisation is obtained before posting. Monitoring client account balances and flagging residual balances or unallocated funds to the Head of Finance. Supporting regular bank reconciliations for client and office accounts. Posting purchase invoices and expense claims to the correct cost centres in Xero. Maintaining accurate and up-to-date cashiering records across LawLink and Xero. Assisting with audit and compliance queries relating to client and office account transactions. Responding to internal queries from fee earners and consultants regarding account balances and payment status. Maintaining organised, auditable financial documents and transaction records. Supporting the wider finance team with ad hoc tasks as the accounts function develops. Person Specification This Legal Finance Administrator job would suit someone with a genuine interest in developing a career in legal finance or accountancy, including applicants looking for an entry-level opportunity. You should also be able to demonstrate the following: Strong attention to detail and a high level of numerical accuracy. Good organisational skills, with the ability to prioritise tasks and meet deadlines. A proactive and willing approach, with the ability to take direction well. Competence with Microsoft Office, particularly Excel. Clear and professional written and verbal communication skills. Discretion and integrity when handling sensitive client and financial information. Previous experience in legal cashiering, accounts or finance administration would be desirable but is not essential. Familiarity with Xero or another cloud-based accounting package would be advantageous. A basic understanding of the SRA Accounts Rules, or a willingness to learn them, would be beneficial. AAT Level 2 or 3, either completed or being studied towards, would be advantageous but is not essential. Benefits and Rewards The successful Legal Finance Administrator will join a developing finance function with hands-on support and scope to build practical legal accounts experience. Benefits and rewards will include: Salary of £25,000 to £28,000 per annum, depending on experience. Hybrid working after the initial training period, with three days in the office each week at Hoylake, Wirral. 25 days' holiday. Structured on-the-job training and mentoring from the Head of Finance. A genuine opportunity to develop within a growing finance function. Practical exposure to a broad range of legal cashiering responsibilities from the outset. About the Law Firm Our client is a technology-enabled, consultant-led legal services organisation supporting businesses and individuals through both an SRA-regulated England and Wales law firm and an international legal offering. The group combines legal expertise with modern systems and technology to deliver efficient, client-focused services and describes itself as an award-winning firm recognised by leading industry publications. The Hoylake team offers an opportunity to develop within a modern legal environment where technology, operational support and professional development are central to the way the business works. Next Steps Apply now to be considered for this career-enhancing job opportunity. Alternatively, for a confidential discussion about this Legal Finance Administrator job, please send your CV to Joanne Hood at the Eventus Recruitment Group via email for a confidential discussion. Due to the high volume of applications, if you have not heard from us within ten days, unfortunately you have not been shortlisted on this occasion. If this job isn't quite right for you but you are looking for a new position, please contact me at the details above for a confidential discussion on your career. The Eventus Recruitment Group are award-winning recruitment specialists operating in the Legal, Finance and Financial Planning sectors across the UK. Please note, the years' experience and/or salary are listed in our advertisements as a guide. We are happy to consider applications from all candidates who are able to demonstrate the skills necessary to fulfil the role. As an equal opportunities employer we welcome applications from candidates of all backgrounds and circumstances. Our privacy policy can be found on the bottom of our website.
Aug 24, 2026
Full time
Eventus Legal are seeking a Legal Finance Administrator to join a law firm in Hoylake, Wirral. Offering a salary of £25,000 to £28,000 depending on experience, this permanent job provides structured on-the-job training and mentoring from the Head of Finance, 25 days' holiday and hybrid working after the initial training period, with three days in the office each week. Part time candidates will also be considered. This is an excellent entry-level opportunity for someone keen to build a career in legal finance while gaining practical experience across legal cashiering, reconciliations and accounts administration. Role Responsibilities The Legal Finance Administrator will support the day-to-day running of the firm's client and office accounts, working closely with the Head of Finance in a regulated legal environment. Key responsibilities will include: Posting client account receipts and payments accurately and promptly in accordance with the SRA Accounts Rules. Processing outgoing client account payments, including telegraphic transfers, CHAPS and BACS, in line with the firm's authorisation procedures. Assisting with client-to-office transfers and ensuring the correct authorisation is obtained before posting. Monitoring client account balances and flagging residual balances or unallocated funds to the Head of Finance. Supporting regular bank reconciliations for client and office accounts. Posting purchase invoices and expense claims to the correct cost centres in Xero. Maintaining accurate and up-to-date cashiering records across LawLink and Xero. Assisting with audit and compliance queries relating to client and office account transactions. Responding to internal queries from fee earners and consultants regarding account balances and payment status. Maintaining organised, auditable financial documents and transaction records. Supporting the wider finance team with ad hoc tasks as the accounts function develops. Person Specification This Legal Finance Administrator job would suit someone with a genuine interest in developing a career in legal finance or accountancy, including applicants looking for an entry-level opportunity. You should also be able to demonstrate the following: Strong attention to detail and a high level of numerical accuracy. Good organisational skills, with the ability to prioritise tasks and meet deadlines. A proactive and willing approach, with the ability to take direction well. Competence with Microsoft Office, particularly Excel. Clear and professional written and verbal communication skills. Discretion and integrity when handling sensitive client and financial information. Previous experience in legal cashiering, accounts or finance administration would be desirable but is not essential. Familiarity with Xero or another cloud-based accounting package would be advantageous. A basic understanding of the SRA Accounts Rules, or a willingness to learn them, would be beneficial. AAT Level 2 or 3, either completed or being studied towards, would be advantageous but is not essential. Benefits and Rewards The successful Legal Finance Administrator will join a developing finance function with hands-on support and scope to build practical legal accounts experience. Benefits and rewards will include: Salary of £25,000 to £28,000 per annum, depending on experience. Hybrid working after the initial training period, with three days in the office each week at Hoylake, Wirral. 25 days' holiday. Structured on-the-job training and mentoring from the Head of Finance. A genuine opportunity to develop within a growing finance function. Practical exposure to a broad range of legal cashiering responsibilities from the outset. About the Law Firm Our client is a technology-enabled, consultant-led legal services organisation supporting businesses and individuals through both an SRA-regulated England and Wales law firm and an international legal offering. The group combines legal expertise with modern systems and technology to deliver efficient, client-focused services and describes itself as an award-winning firm recognised by leading industry publications. The Hoylake team offers an opportunity to develop within a modern legal environment where technology, operational support and professional development are central to the way the business works. Next Steps Apply now to be considered for this career-enhancing job opportunity. Alternatively, for a confidential discussion about this Legal Finance Administrator job, please send your CV to Joanne Hood at the Eventus Recruitment Group via email for a confidential discussion. Due to the high volume of applications, if you have not heard from us within ten days, unfortunately you have not been shortlisted on this occasion. If this job isn't quite right for you but you are looking for a new position, please contact me at the details above for a confidential discussion on your career. The Eventus Recruitment Group are award-winning recruitment specialists operating in the Legal, Finance and Financial Planning sectors across the UK. Please note, the years' experience and/or salary are listed in our advertisements as a guide. We are happy to consider applications from all candidates who are able to demonstrate the skills necessary to fulfil the role. As an equal opportunities employer we welcome applications from candidates of all backgrounds and circumstances. Our privacy policy can be found on the bottom of our website.
Internal Sales Administrator Warrington 26,000 - 28,000 + up to 6k Bonus We have an exciting opportunity for an experienced Sales Administrator to join a global wholesale organisation. This is a pivotal role bridging the gap between customers, outside sales, and the wider organisation. Working closely with the field sales team, you will contribute to driving sales and customer satisfaction while also being an integral part of the Customer Service Team. Internal Sales Administrator Responsibilities: Prepare customer quotations in line with pricing procedures Provide product knowledge and support to customers, ensuring their needs are met Work closely with Field Sales to identify and follow up on new opportunities Gather and distribute market intelligence regarding customer and competitor activities Achieve sales and margin targets for nominated accounts Build strong relationships with key contacts at each customer Implement and follow up on product push campaigns with designated customers Communicate customer messages such as price adjustments Handle inbound customer queries to ensure a high-quality experience What We're Looking for: Understanding of SAP or CRM systems would be beneficial but not essential Proficiency in Microsoft Office, particularly Outlook B2B sales experience with repeat customers/account management Ability to work in a target-driven environment Excellent telephone manner and communication skills Self-motivated, organised, and a strong team player Confident, professional, and enthusiastic approach to work Internal Sales Administrator Benefits: 25 days + BH - ability to buy and sell holidays Free parking Company pension Staff social events Life assurance Annual gym membership Healthcare BH36402
Aug 24, 2026
Full time
Internal Sales Administrator Warrington 26,000 - 28,000 + up to 6k Bonus We have an exciting opportunity for an experienced Sales Administrator to join a global wholesale organisation. This is a pivotal role bridging the gap between customers, outside sales, and the wider organisation. Working closely with the field sales team, you will contribute to driving sales and customer satisfaction while also being an integral part of the Customer Service Team. Internal Sales Administrator Responsibilities: Prepare customer quotations in line with pricing procedures Provide product knowledge and support to customers, ensuring their needs are met Work closely with Field Sales to identify and follow up on new opportunities Gather and distribute market intelligence regarding customer and competitor activities Achieve sales and margin targets for nominated accounts Build strong relationships with key contacts at each customer Implement and follow up on product push campaigns with designated customers Communicate customer messages such as price adjustments Handle inbound customer queries to ensure a high-quality experience What We're Looking for: Understanding of SAP or CRM systems would be beneficial but not essential Proficiency in Microsoft Office, particularly Outlook B2B sales experience with repeat customers/account management Ability to work in a target-driven environment Excellent telephone manner and communication skills Self-motivated, organised, and a strong team player Confident, professional, and enthusiastic approach to work Internal Sales Administrator Benefits: 25 days + BH - ability to buy and sell holidays Free parking Company pension Staff social events Life assurance Annual gym membership Healthcare BH36402
(Fixed-Term Contract) till July 2027 Bournemouth based - parking on site 15.33 - 15.85 per hour Are you a highly organised administrator with excellent attention to detail and a passion for delivering outstanding customer service? We're looking for a proactive HR Services Administrator to join a busy and supportive HR team. This is a fantastic opportunity to develop your HR experience while supporting the full employee lifecycle, recruitment activities, and onboarding processes within a fast-paced environment. The Role As a key member of the HR Services team, you'll provide professional administrative support across recruitment and employee lifecycle processes, ensuring a smooth and efficient experience for applicants, managers and employees. Key Responsibilities Coordinate recruitment and onboarding activities for new starters. Produce contracts, contract variations, employment letters and leaver documentation. Maintain employee records and ensure accurate data entry within the HR system. Monitor key deadlines and ensure service level agreements and payroll deadlines are met. Support compliance processes, including Right to Work and DBS checks. Act as a first point of contact for HR-related queries, providing professional advice and guidance. Assist with reporting, data quality checks and process improvements. Support large-scale recruitment campaigns and student hiring initiatives. Build strong working relationships with stakeholders across the organisation. Contribute to continuous improvement initiatives to enhance HR processes and service delivery. Provide administrative support across the wider HR function as required. About You We're looking for someone who can thrive in a busy environment and deliver a high-quality service with professionalism and accuracy. Essential Skills & Experience Experience in a fast-paced administrative role handling high volumes of work. Excellent data entry and administration skills with strong attention to detail. Proven ability to prioritise workload and meet deadlines. Strong communication and customer service skills. Confident using Microsoft Office, including Word, Outlook and Excel. Experience maintaining confidential information and handling sensitive data. Comfortable working with technology and learning new systems. Desirable Previous HR administration experience. Experience using HR systems. Understanding of employment legislation and HR best practice. CIPD Level 3 qualification, or willingness to work towards it. Knowledge of Right to Work, DBS or immigration processes. What We're Looking For You'll be: Highly organised and proactive. Detail-oriented and accurate. Flexible and adaptable. Able to work independently and as part of a team. Committed to delivering excellent customer service. Passionate about continuous improvement and finding better ways of working. Why Apply? This is an excellent opportunity to join a collaborative HR team where you'll gain valuable experience across recruitment, onboarding and employee administration while making a real impact on service delivery. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Aug 24, 2026
Seasonal
(Fixed-Term Contract) till July 2027 Bournemouth based - parking on site 15.33 - 15.85 per hour Are you a highly organised administrator with excellent attention to detail and a passion for delivering outstanding customer service? We're looking for a proactive HR Services Administrator to join a busy and supportive HR team. This is a fantastic opportunity to develop your HR experience while supporting the full employee lifecycle, recruitment activities, and onboarding processes within a fast-paced environment. The Role As a key member of the HR Services team, you'll provide professional administrative support across recruitment and employee lifecycle processes, ensuring a smooth and efficient experience for applicants, managers and employees. Key Responsibilities Coordinate recruitment and onboarding activities for new starters. Produce contracts, contract variations, employment letters and leaver documentation. Maintain employee records and ensure accurate data entry within the HR system. Monitor key deadlines and ensure service level agreements and payroll deadlines are met. Support compliance processes, including Right to Work and DBS checks. Act as a first point of contact for HR-related queries, providing professional advice and guidance. Assist with reporting, data quality checks and process improvements. Support large-scale recruitment campaigns and student hiring initiatives. Build strong working relationships with stakeholders across the organisation. Contribute to continuous improvement initiatives to enhance HR processes and service delivery. Provide administrative support across the wider HR function as required. About You We're looking for someone who can thrive in a busy environment and deliver a high-quality service with professionalism and accuracy. Essential Skills & Experience Experience in a fast-paced administrative role handling high volumes of work. Excellent data entry and administration skills with strong attention to detail. Proven ability to prioritise workload and meet deadlines. Strong communication and customer service skills. Confident using Microsoft Office, including Word, Outlook and Excel. Experience maintaining confidential information and handling sensitive data. Comfortable working with technology and learning new systems. Desirable Previous HR administration experience. Experience using HR systems. Understanding of employment legislation and HR best practice. CIPD Level 3 qualification, or willingness to work towards it. Knowledge of Right to Work, DBS or immigration processes. What We're Looking For You'll be: Highly organised and proactive. Detail-oriented and accurate. Flexible and adaptable. Able to work independently and as part of a team. Committed to delivering excellent customer service. Passionate about continuous improvement and finding better ways of working. Why Apply? This is an excellent opportunity to join a collaborative HR team where you'll gain valuable experience across recruitment, onboarding and employee administration while making a real impact on service delivery. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Finance Administrator Location: Lincoln (Office Based) Salary : £32,000 per annum Vacancy Type: Permanent, Full time We are recruiting for a Finance Administrator to join an established business in a varied and evolving position. This is an excellent opportunity for someone who enjoys variety, is comfortable turning their hand to different tasks and wants to become a valued, long-term member of a supportive team. This isn't a role where every day will look the same. While finance & administration will form an important part of the position, you will also gain exposure to a range of office-based functions, providing support wherever it is needed across the business. Full training will be provided across different areas, making this a great opportunity for someone who is keen to broaden their knowledge and develop their responsibilities over time. The Role Working as part of the office support team, your responsibilities will include: Processing purchase invoices and supporting purchase ledger activities Assisting with payroll and wages administration Supporting import and export administration Providing general finance and accounts administration Assisting with invoicing and maintaining accurate financial records Providing reception and general administrative cover when required Maintaining accurate records and spreadsheets Supporting colleagues across different office-based functions Learning different processes to provide effective cover across the team Taking on additional responsibilities as your knowledge and experience develops Helping with general administrative tasks and responding to changing business priorities The role has been designed to be flexible, and responsibilities will naturally develop over time. You will have the opportunity to learn how different areas of the business operate and become a versatile member of the team. The Ideal Candidate We are looking for someone who: Has previous experience within finance, accounts or a similar administrative position Ideally has some exposure to purchase ledger, invoicing and/or payroll Is confident using Excel and comfortable learning new systems Enjoys a varied workload and doesn't need every day to follow the same routine Is flexible and happy to help wherever required Has a proactive attitude and is willing to learn new responsibilities Is organised, accurate and able to prioritise changing workloads Is a genuine team player who is prepared to get involved in tasks at all levels Is looking for a stable, long-term opportunity where they can develop with the business Above all, attitude and adaptability are key . You don't need to have done every aspect of the role before, but you will need to be willing to learn, get involved and embrace a position where priorities can change from day to day. This is a fully office-based position and would suit someone looking for a varied role where they can build broad experience and become an integral part of the business over the longer term. To Apply If you feel you are a suitable candidate and would like to work for Benjamin Edwards Ltd, please do not hesitate to apply.
Aug 24, 2026
Full time
Finance Administrator Location: Lincoln (Office Based) Salary : £32,000 per annum Vacancy Type: Permanent, Full time We are recruiting for a Finance Administrator to join an established business in a varied and evolving position. This is an excellent opportunity for someone who enjoys variety, is comfortable turning their hand to different tasks and wants to become a valued, long-term member of a supportive team. This isn't a role where every day will look the same. While finance & administration will form an important part of the position, you will also gain exposure to a range of office-based functions, providing support wherever it is needed across the business. Full training will be provided across different areas, making this a great opportunity for someone who is keen to broaden their knowledge and develop their responsibilities over time. The Role Working as part of the office support team, your responsibilities will include: Processing purchase invoices and supporting purchase ledger activities Assisting with payroll and wages administration Supporting import and export administration Providing general finance and accounts administration Assisting with invoicing and maintaining accurate financial records Providing reception and general administrative cover when required Maintaining accurate records and spreadsheets Supporting colleagues across different office-based functions Learning different processes to provide effective cover across the team Taking on additional responsibilities as your knowledge and experience develops Helping with general administrative tasks and responding to changing business priorities The role has been designed to be flexible, and responsibilities will naturally develop over time. You will have the opportunity to learn how different areas of the business operate and become a versatile member of the team. The Ideal Candidate We are looking for someone who: Has previous experience within finance, accounts or a similar administrative position Ideally has some exposure to purchase ledger, invoicing and/or payroll Is confident using Excel and comfortable learning new systems Enjoys a varied workload and doesn't need every day to follow the same routine Is flexible and happy to help wherever required Has a proactive attitude and is willing to learn new responsibilities Is organised, accurate and able to prioritise changing workloads Is a genuine team player who is prepared to get involved in tasks at all levels Is looking for a stable, long-term opportunity where they can develop with the business Above all, attitude and adaptability are key . You don't need to have done every aspect of the role before, but you will need to be willing to learn, get involved and embrace a position where priorities can change from day to day. This is a fully office-based position and would suit someone looking for a varied role where they can build broad experience and become an integral part of the business over the longer term. To Apply If you feel you are a suitable candidate and would like to work for Benjamin Edwards Ltd, please do not hesitate to apply.
About the company the company is a global consulting firm that partners with leaders to drive change and create value. With deep industry expertise, and enabled by advanced technology, the firm helps clients to deliver with greater confidence and certainty. With over 2,000 people across the UK, Europe, North America, Asia and Australia, the firm combines global insight with local understanding. The firm works across energy and resources, financial services, government and public sector, consumer products and retail, pharmaceuticals and life sciences, manufacturing, and technology, media and telecoms, with capabilities spanning strategy, transformation and operational excellence - all powered by advanced technology, data, AI and digital innovation. Clients value the company's collaborative approach and the way its teams integrate seamlessly - all working with a shared understanding of what matters most. The firm is known for its kind, curious experts who listen closely and care deeply about client success as they help clients transform energy markets, modernise financial platforms, expand telecoms and digital networks through advanced data analytics, enable digital services in government, and unlock growth in consumer sectors. Certified as a Great Place to Work around the world, the company has been recognised by the Financial Times in 22 categories of its UK Leading Management Consultants rankings, and by Forbes for four consecutive years as one of the World's Best Management Consulting Firms. Our Insurance practice are looking for experienced Senior Managers to join the team with specialisms across Life & Pensions. Our Insurance practice works with the leading Insurers, Asset Managers and Distributors across strategic advisory projects right through to business and technical change delivery. We are at the cutting edge of the industry and the wider ecosystem, helping our clients improve their profitability, navigate regulatory change and implement new technology solutions. What you will be doing Lead complex transformation programmes for Life & Pensions clients, from mobilisation through to delivery Deliver large-scale business and technology change across core Life & Pensions domains including policy administration, propositions, distribution, servicing and operations. Provide senior day-to-day leadership, leading programme teams and client stakeholders to deliver outcomes at pace and with quality. Shape and oversee technology-enabled transformation, including target operating model design, process redesign, platform implementation and business change. Build strong, trusted relationships with client sponsors and senior stakeholders, acting as a go-to advisor on delivery and transformation challenges. Support the growth of our Life & Pensions practice through business development, proposition development and account growth. Identify opportunities with existing and new clients, helping turn market demand into tangible consulting opportunities. Lead, coach and develop teams, creating an inclusive and high-performing environment. Contribute to thought leadership, internal capability building and the continued expansion of our Life & Pensions offering. Your skills and experience You will have strong experience working in the Life & Pensions market, with a good understanding of sector dynamics, product structures (e.g. annuities, pensions, protection), value chains and key transformation priorities. You will have delivered large transformation programmes in a consulting, insurer, pension provider or major outsourcing environment. You will have experience delivering across Life & Pensions organisations including pension providers, third-party administrators and outsourcing partners. You will have experience leading technology-enabled change, including delivery of policy administration platforms, digital servicing solutions or regulatory-driven programmes. You will have experience leading technology transformation and migration programmes, including platform modernisation, legacy policy administration system replacement and large-scale data migrations. You will have experience delivering transformation in key growth areas such as bulk annuities (BPA), pension risk transfer, pension dashboards, SIPP/platform modernisation or administration consolidation. You will have a track record of leading teams and managing senior stakeholders across complex delivery environments. You will have experience turning strategy into practical delivery and be comfortable operating across both business and technology agendas. You will have experience supporting sales, account growth and practice development, including shaping proposals and contributing to win activity. You will bring strong leadership, communication and problem-solving skills, with the credibility to influence at senior levels. You will be someone who enjoys building teams, developing people and helping grow a successful practice. Experience of core Life & Pensions platforms (e.g. policy administration systems) is desirable. What a career at the company will give you Putting People First. the company is a People First company and wellbeing is at the forefront of our culture. We recognise the importance of work-life balance and flexible working and provide our staff amazing benefits. Some of these benefits include: Generous Annual Leave Policy: We recognise everyone needs a well-deserved break. We provide our employees with 5 weeks of annual leave, fully available at the start of each year. In addition to this, we have introduced our 5-Year Recharge benefit which allows all employees an additional 2 weeks of paid leave after 5 years continuous service. Flexible Working: We know that the 'ideal' work-life balance will vary from person to person and change at different stages of our working lives. To accommodate this, we have implemented a hybrid working policy and introduced more flexibility around taking unpaid leave. Corporate Responsibility Days: Our world is important to us, so all our employees get 3 every year to help social and environmental causes and increase our impact on the communities that mean the most to us. Wellbeing Fund: We want to encourage all employees to take charge and prioritise their own wellbeing. We've introduced our annual People Fund to support this by offering every individual a fund to support and manage their wellbeing through an activity of their choice. Profit Share Scheme: All employees participate in the the company Group Profit Share Scheme so everyone has a stake in the company's success. Diversity and Inclusion We are proud to be an Equal Opportunity Employer. We believe that creating an environment where everyone feels a sense of belonging is central to our culture and that diversity is paramount to driving creativity, innovation, and value for our clients and for our people. An award-winning workplace Using business as a force for good. We maintain high standards of environmental performance and transparency, which can be seen through our commitment to Net Zero with our SBTI-verified Scope 1, 2 and 3 emissions reduction targets and our support of the Better Business Act. We report our progress publicly and ensure that we are also externally assessed and scored through organisations like CDP and EcoVadis - helping us to continually identify where we can improve. We have a long legacy of supporting the communities in which we work, and offer a variety of ways to contribute, by putting people first and creating impact that lasts. Our Corporate Social Responsibility (CSR) agenda is about giving back to the communities in which we live and work by sharing our skills, talent and time. In essence, we aim to empower and encourage everyone in the firm to contribute to the things we care about, and support registered charities and organisations with a clear social or environmental purpose to increase the positive impact they can have. the company Privacy Notices For UK & EU Your personal data will be retained by the company for up to two years, in accordance with our UK Recruitment Privacy Notice / EU Recruitment Privacy Notice, to evaluate your application and meet our legal and reporting obligations. In line with the General Data Protection Regulation (GDPR), you have the right to request access to, rectification, or erasure (subject to legal limitations) of your personal data. For more information, please contact us at For the USA Your personal data may be retained by the company for up to two years, as outlined in our Recruitment Privacy Notice (AMER & APAC), to support the recruitment process and internal reporting requirements. Where applicable, and in accordance with relevant federal and state laws, you may have the right to request access to or correction of your personal information. For further details, please contact For Australia & Singapore Your personal data will be retained by the company for up to two years, in accordance with our Recruitment Privacy Notice (AMER & APAC), to assess your application and meet applicable reporting and legal obligations. In line with the Australian Privacy Act and Singapore's Personal Data Protection Act (PDPA), you may have rights to access, correct, or request limited deletion or. For more information, please contact us at
Aug 24, 2026
Full time
About the company the company is a global consulting firm that partners with leaders to drive change and create value. With deep industry expertise, and enabled by advanced technology, the firm helps clients to deliver with greater confidence and certainty. With over 2,000 people across the UK, Europe, North America, Asia and Australia, the firm combines global insight with local understanding. The firm works across energy and resources, financial services, government and public sector, consumer products and retail, pharmaceuticals and life sciences, manufacturing, and technology, media and telecoms, with capabilities spanning strategy, transformation and operational excellence - all powered by advanced technology, data, AI and digital innovation. Clients value the company's collaborative approach and the way its teams integrate seamlessly - all working with a shared understanding of what matters most. The firm is known for its kind, curious experts who listen closely and care deeply about client success as they help clients transform energy markets, modernise financial platforms, expand telecoms and digital networks through advanced data analytics, enable digital services in government, and unlock growth in consumer sectors. Certified as a Great Place to Work around the world, the company has been recognised by the Financial Times in 22 categories of its UK Leading Management Consultants rankings, and by Forbes for four consecutive years as one of the World's Best Management Consulting Firms. Our Insurance practice are looking for experienced Senior Managers to join the team with specialisms across Life & Pensions. Our Insurance practice works with the leading Insurers, Asset Managers and Distributors across strategic advisory projects right through to business and technical change delivery. We are at the cutting edge of the industry and the wider ecosystem, helping our clients improve their profitability, navigate regulatory change and implement new technology solutions. What you will be doing Lead complex transformation programmes for Life & Pensions clients, from mobilisation through to delivery Deliver large-scale business and technology change across core Life & Pensions domains including policy administration, propositions, distribution, servicing and operations. Provide senior day-to-day leadership, leading programme teams and client stakeholders to deliver outcomes at pace and with quality. Shape and oversee technology-enabled transformation, including target operating model design, process redesign, platform implementation and business change. Build strong, trusted relationships with client sponsors and senior stakeholders, acting as a go-to advisor on delivery and transformation challenges. Support the growth of our Life & Pensions practice through business development, proposition development and account growth. Identify opportunities with existing and new clients, helping turn market demand into tangible consulting opportunities. Lead, coach and develop teams, creating an inclusive and high-performing environment. Contribute to thought leadership, internal capability building and the continued expansion of our Life & Pensions offering. Your skills and experience You will have strong experience working in the Life & Pensions market, with a good understanding of sector dynamics, product structures (e.g. annuities, pensions, protection), value chains and key transformation priorities. You will have delivered large transformation programmes in a consulting, insurer, pension provider or major outsourcing environment. You will have experience delivering across Life & Pensions organisations including pension providers, third-party administrators and outsourcing partners. You will have experience leading technology-enabled change, including delivery of policy administration platforms, digital servicing solutions or regulatory-driven programmes. You will have experience leading technology transformation and migration programmes, including platform modernisation, legacy policy administration system replacement and large-scale data migrations. You will have experience delivering transformation in key growth areas such as bulk annuities (BPA), pension risk transfer, pension dashboards, SIPP/platform modernisation or administration consolidation. You will have a track record of leading teams and managing senior stakeholders across complex delivery environments. You will have experience turning strategy into practical delivery and be comfortable operating across both business and technology agendas. You will have experience supporting sales, account growth and practice development, including shaping proposals and contributing to win activity. You will bring strong leadership, communication and problem-solving skills, with the credibility to influence at senior levels. You will be someone who enjoys building teams, developing people and helping grow a successful practice. Experience of core Life & Pensions platforms (e.g. policy administration systems) is desirable. What a career at the company will give you Putting People First. the company is a People First company and wellbeing is at the forefront of our culture. We recognise the importance of work-life balance and flexible working and provide our staff amazing benefits. Some of these benefits include: Generous Annual Leave Policy: We recognise everyone needs a well-deserved break. We provide our employees with 5 weeks of annual leave, fully available at the start of each year. In addition to this, we have introduced our 5-Year Recharge benefit which allows all employees an additional 2 weeks of paid leave after 5 years continuous service. Flexible Working: We know that the 'ideal' work-life balance will vary from person to person and change at different stages of our working lives. To accommodate this, we have implemented a hybrid working policy and introduced more flexibility around taking unpaid leave. Corporate Responsibility Days: Our world is important to us, so all our employees get 3 every year to help social and environmental causes and increase our impact on the communities that mean the most to us. Wellbeing Fund: We want to encourage all employees to take charge and prioritise their own wellbeing. We've introduced our annual People Fund to support this by offering every individual a fund to support and manage their wellbeing through an activity of their choice. Profit Share Scheme: All employees participate in the the company Group Profit Share Scheme so everyone has a stake in the company's success. Diversity and Inclusion We are proud to be an Equal Opportunity Employer. We believe that creating an environment where everyone feels a sense of belonging is central to our culture and that diversity is paramount to driving creativity, innovation, and value for our clients and for our people. An award-winning workplace Using business as a force for good. We maintain high standards of environmental performance and transparency, which can be seen through our commitment to Net Zero with our SBTI-verified Scope 1, 2 and 3 emissions reduction targets and our support of the Better Business Act. We report our progress publicly and ensure that we are also externally assessed and scored through organisations like CDP and EcoVadis - helping us to continually identify where we can improve. We have a long legacy of supporting the communities in which we work, and offer a variety of ways to contribute, by putting people first and creating impact that lasts. Our Corporate Social Responsibility (CSR) agenda is about giving back to the communities in which we live and work by sharing our skills, talent and time. In essence, we aim to empower and encourage everyone in the firm to contribute to the things we care about, and support registered charities and organisations with a clear social or environmental purpose to increase the positive impact they can have. the company Privacy Notices For UK & EU Your personal data will be retained by the company for up to two years, in accordance with our UK Recruitment Privacy Notice / EU Recruitment Privacy Notice, to evaluate your application and meet our legal and reporting obligations. In line with the General Data Protection Regulation (GDPR), you have the right to request access to, rectification, or erasure (subject to legal limitations) of your personal data. For more information, please contact us at For the USA Your personal data may be retained by the company for up to two years, as outlined in our Recruitment Privacy Notice (AMER & APAC), to support the recruitment process and internal reporting requirements. Where applicable, and in accordance with relevant federal and state laws, you may have the right to request access to or correction of your personal information. For further details, please contact For Australia & Singapore Your personal data will be retained by the company for up to two years, in accordance with our Recruitment Privacy Notice (AMER & APAC), to assess your application and meet applicable reporting and legal obligations. In line with the Australian Privacy Act and Singapore's Personal Data Protection Act (PDPA), you may have rights to access, correct, or request limited deletion or. For more information, please contact us at
Administrator (Audio Typing) Location: Montrose, Angus Contract: Temporary (1 Month Initially, with Possibility of Extension) Hours: Monday to Friday, 9:00am - 5:00pm Pay Rate: £15.35 per hour The Opportunity We are currently recruiting on behalf of a well-established professional services organisation based in Montrose for an experienced Administrator (Audio Typing) . This is a temporary assignment for an initial period of one month, with the potential for extension. This role will primarily focus on audio typing and administrative support , while also assisting the reception and wider administration team with day-to-day office duties. This is an excellent opportunity for a highly organised individual with strong typing skills and previous administrative experience to join a busy and professional office environment. Key Responsibilities Audio typing of documents, correspondence and reports with a high level of accuracy Formatting and proofreading documents Filing, scanning and maintaining both electronic and paper records Providing administrative support to the reception and office teams Managing incoming and outgoing correspondence Updating client and company records Assisting with document preparation and archiving General office administration duties as required Ensuring confidentiality and accuracy when handling sensitive information Skills & Experience Required Previous administration experience within a professional office environment Proven audio typing experience with excellent accuracy and attention to detail Strong keyboard and document production skills Proficient in Microsoft Office applications, particularly: Word Excel Outlook Excellent organisational and time management skills Ability to prioritise workload and meet deadlines Strong written and verbal communication skills Professional and confident manner Ability to work independently and as part of a team Desirable Experience Previous experience within a legal, financial or professional services environment Experience handling confidential documentation Familiarity with document management systems Fast and accurate typing speed What We're Looking For The successful candidate will be reliable, professional and able to hit the ground running in a busy office environment. You will have strong administrative capabilities, excellent attention to detail and be comfortable working with confidential information. Immediate availability is essential, as this role is due to start as soon as possible Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Aug 24, 2026
Full time
Administrator (Audio Typing) Location: Montrose, Angus Contract: Temporary (1 Month Initially, with Possibility of Extension) Hours: Monday to Friday, 9:00am - 5:00pm Pay Rate: £15.35 per hour The Opportunity We are currently recruiting on behalf of a well-established professional services organisation based in Montrose for an experienced Administrator (Audio Typing) . This is a temporary assignment for an initial period of one month, with the potential for extension. This role will primarily focus on audio typing and administrative support , while also assisting the reception and wider administration team with day-to-day office duties. This is an excellent opportunity for a highly organised individual with strong typing skills and previous administrative experience to join a busy and professional office environment. Key Responsibilities Audio typing of documents, correspondence and reports with a high level of accuracy Formatting and proofreading documents Filing, scanning and maintaining both electronic and paper records Providing administrative support to the reception and office teams Managing incoming and outgoing correspondence Updating client and company records Assisting with document preparation and archiving General office administration duties as required Ensuring confidentiality and accuracy when handling sensitive information Skills & Experience Required Previous administration experience within a professional office environment Proven audio typing experience with excellent accuracy and attention to detail Strong keyboard and document production skills Proficient in Microsoft Office applications, particularly: Word Excel Outlook Excellent organisational and time management skills Ability to prioritise workload and meet deadlines Strong written and verbal communication skills Professional and confident manner Ability to work independently and as part of a team Desirable Experience Previous experience within a legal, financial or professional services environment Experience handling confidential documentation Familiarity with document management systems Fast and accurate typing speed What We're Looking For The successful candidate will be reliable, professional and able to hit the ground running in a busy office environment. You will have strong administrative capabilities, excellent attention to detail and be comfortable working with confidential information. Immediate availability is essential, as this role is due to start as soon as possible Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Salary: £30,000 Due to continued business growth, an opportunity has arisen for an experienced IFA Administrator to join a growing Financial Planning team. This is a varied and rewarding position supporting Paraplanners and Financial Advisers in delivering high-quality, compliant advice to clients. Key Responsibilities Work closely with Financial Planners and the support team to deliver excellent client service. Act as a key point of contact for clients, communicating clearly, professionally, and proactively. Maintain accurate back-office systems and client records. Process business in line with internal procedures, including AML documentation. Prepare documentation, valuations, and reports for client meetings. Process applications, transfers, new business submissions, and service existing policies (including fund switches, withdrawals, and amendments). Liaise with product providers and third parties to manage client requests efficiently. Candidate Requirements Experience directly supporting Financial Advisers. Experience using financial platforms and industry tools to produce illustrations and documentation. Proficient in Microsoft Word, Excel, and Outlook. Strong working knowledge of Intelligent Office or similar back-office systems. Excellent attention to detail with strong written and verbal communication skills.
Aug 24, 2026
Full time
Salary: £30,000 Due to continued business growth, an opportunity has arisen for an experienced IFA Administrator to join a growing Financial Planning team. This is a varied and rewarding position supporting Paraplanners and Financial Advisers in delivering high-quality, compliant advice to clients. Key Responsibilities Work closely with Financial Planners and the support team to deliver excellent client service. Act as a key point of contact for clients, communicating clearly, professionally, and proactively. Maintain accurate back-office systems and client records. Process business in line with internal procedures, including AML documentation. Prepare documentation, valuations, and reports for client meetings. Process applications, transfers, new business submissions, and service existing policies (including fund switches, withdrawals, and amendments). Liaise with product providers and third parties to manage client requests efficiently. Candidate Requirements Experience directly supporting Financial Advisers. Experience using financial platforms and industry tools to produce illustrations and documentation. Proficient in Microsoft Word, Excel, and Outlook. Strong working knowledge of Intelligent Office or similar back-office systems. Excellent attention to detail with strong written and verbal communication skills.
Job Title: Engagement Support Manager Location: London / Hybrid working following successful completion of probationary period Salary : 38,000, 40,000 DOE Job Type: Full Time, Permanent Assistive Solutions supports disabled students in higher education by providing specialist equipment, training and practical assistance. We are a social enterprise and a Disability Confident Employer. Role Purpose The Engagement Support Manager is responsible for delivering a clear, efficient and supportive customer journey from initial contact through to order completion and delivery. The role leads the Engagement Support team, ensures consistently high service standards and helps remove barriers for students and customers. Key Responsibilities Customer and Order Support Oversee customer orders from receipt through to completion, including payments, priority requests and delivery updates. Ensure telephone and email enquiries are handled promptly, professionally and with appropriate support for each customer. Monitor response times, service quality and customer outcomes against agreed performance expectations. Resolve complex enquiries and service issues, ensuring customers receive accurate and complete information. Team Management Distribute work effectively, taking account of team capacity, experience and service demand. Maintain appropriate operational cover during absences, peak periods and unexpected resource shortages. Manage performance, conduct and attendance fairly and consistently. Provide regular feedback, identify training needs and support individual development. Ensure new team members receive an effective induction and suitable training. Manage leave requests while maintaining adequate service coverage. Build an inclusive, accountable and high-performing team culture. Performance and Reporting Set clear team and individual objectives and ensure employees understand the standards expected of them. Monitor performance data, identify trends and take timely action where improvement is needed. Ensure reporting is accurate, current and available for management review. Present performance information clearly, including relevant risks, causes and recommended actions. Use service data and customer feedback to inform team planning, coaching and improvement activity. Stakeholder Engagement Work collaboratively with colleagues across teams. Ensure order changes, delivery issues and service updates are communicated quickly and accurately. Build constructive working relationships and take shared ownership of issues involving more than one team. Communicate organisational priorities and relevant changes clearly to the team. Represent Assistive Solutions professionally when working with students, institutions, clients and partners. Complaints and Service Issues Identify, record and resolve complaints, service exceptions and recurring customer issues. Escalate serious or unresolved matters through the appropriate management channels. Work with relevant colleagues to identify causes and prevent issues from recurring. Use recurring themes to improve training, communication and working practices. Continuous Improvement Identify practical opportunities to improve the customer journey, team processes and service delivery. Propose improvements with a clear rationale and support their implementation. Help develop and maintain clear, accurate and effective working practices. Lead the team positively through operational or organisational change. Share knowledge and improvement ideas that may benefit the wider organisation. Person Specification Essential Knowledge and Experience Experience managing a customer-facing team, including day-to-day operations, performance and development. Strong understanding of customer service best practices in a busy, performance-focused environment. Essential Skills and Capabilities Ability to balance competing priorities and maintain service standards under pressure. Clear and confident communication skills, including giving feedback and escalating concerns appropriately. Strong organisational skills and attention to detail. Ability to interpret performance information and act on what it shows. Confidence working collaboratively with colleagues and senior stakeholders. Essential Behaviours Takes initiative and challenges ineffective ways of working constructively. Accepts responsibility, follows work through to completion and raises problems early. Works collaboratively and takes shared ownership of outcomes. Maintains high standards of customer care, accuracy and professionalism. Works independently within agreed responsibilities and priorities. Advantageous Familiarity with assistive technology, disability support, higher education or educational services. Experience using customer relationship or order management systems. Experience analysing service data and improving response times, resolution rates or customer satisfaction. Understanding of order fulfilment or stock management in a product and service environment. Please click the APPLY button to submit your CV. Candidates with the experience or relevant job titles of Customer Service Manager, Customer Support Manager, Disability Support Coordinator, Student Support Manager, Higher Education Administrator, Customer Operations Manager, Logistics Coordinator, Client Services Manager, DSA Administrator, Assistive Technology Manager may also be considered for this role.
Aug 24, 2026
Full time
Job Title: Engagement Support Manager Location: London / Hybrid working following successful completion of probationary period Salary : 38,000, 40,000 DOE Job Type: Full Time, Permanent Assistive Solutions supports disabled students in higher education by providing specialist equipment, training and practical assistance. We are a social enterprise and a Disability Confident Employer. Role Purpose The Engagement Support Manager is responsible for delivering a clear, efficient and supportive customer journey from initial contact through to order completion and delivery. The role leads the Engagement Support team, ensures consistently high service standards and helps remove barriers for students and customers. Key Responsibilities Customer and Order Support Oversee customer orders from receipt through to completion, including payments, priority requests and delivery updates. Ensure telephone and email enquiries are handled promptly, professionally and with appropriate support for each customer. Monitor response times, service quality and customer outcomes against agreed performance expectations. Resolve complex enquiries and service issues, ensuring customers receive accurate and complete information. Team Management Distribute work effectively, taking account of team capacity, experience and service demand. Maintain appropriate operational cover during absences, peak periods and unexpected resource shortages. Manage performance, conduct and attendance fairly and consistently. Provide regular feedback, identify training needs and support individual development. Ensure new team members receive an effective induction and suitable training. Manage leave requests while maintaining adequate service coverage. Build an inclusive, accountable and high-performing team culture. Performance and Reporting Set clear team and individual objectives and ensure employees understand the standards expected of them. Monitor performance data, identify trends and take timely action where improvement is needed. Ensure reporting is accurate, current and available for management review. Present performance information clearly, including relevant risks, causes and recommended actions. Use service data and customer feedback to inform team planning, coaching and improvement activity. Stakeholder Engagement Work collaboratively with colleagues across teams. Ensure order changes, delivery issues and service updates are communicated quickly and accurately. Build constructive working relationships and take shared ownership of issues involving more than one team. Communicate organisational priorities and relevant changes clearly to the team. Represent Assistive Solutions professionally when working with students, institutions, clients and partners. Complaints and Service Issues Identify, record and resolve complaints, service exceptions and recurring customer issues. Escalate serious or unresolved matters through the appropriate management channels. Work with relevant colleagues to identify causes and prevent issues from recurring. Use recurring themes to improve training, communication and working practices. Continuous Improvement Identify practical opportunities to improve the customer journey, team processes and service delivery. Propose improvements with a clear rationale and support their implementation. Help develop and maintain clear, accurate and effective working practices. Lead the team positively through operational or organisational change. Share knowledge and improvement ideas that may benefit the wider organisation. Person Specification Essential Knowledge and Experience Experience managing a customer-facing team, including day-to-day operations, performance and development. Strong understanding of customer service best practices in a busy, performance-focused environment. Essential Skills and Capabilities Ability to balance competing priorities and maintain service standards under pressure. Clear and confident communication skills, including giving feedback and escalating concerns appropriately. Strong organisational skills and attention to detail. Ability to interpret performance information and act on what it shows. Confidence working collaboratively with colleagues and senior stakeholders. Essential Behaviours Takes initiative and challenges ineffective ways of working constructively. Accepts responsibility, follows work through to completion and raises problems early. Works collaboratively and takes shared ownership of outcomes. Maintains high standards of customer care, accuracy and professionalism. Works independently within agreed responsibilities and priorities. Advantageous Familiarity with assistive technology, disability support, higher education or educational services. Experience using customer relationship or order management systems. Experience analysing service data and improving response times, resolution rates or customer satisfaction. Understanding of order fulfilment or stock management in a product and service environment. Please click the APPLY button to submit your CV. Candidates with the experience or relevant job titles of Customer Service Manager, Customer Support Manager, Disability Support Coordinator, Student Support Manager, Higher Education Administrator, Customer Operations Manager, Logistics Coordinator, Client Services Manager, DSA Administrator, Assistive Technology Manager may also be considered for this role.
As our Global Reward & Payroll Manager, you will be key to delivering timely and accurate payroll, reward and benefit operations across our global business. You'll support over 250 employees across the US, Europe, and Asia, with a focus on strong controls, accurate data, clear reporting, and a great employee experience. You will be our IRIS Cascade guru and Superuser, leading the way on system configuration, design, workflows, data integrity, reporting, automation, process documentation and continuous improvement. This is not just a system administration responsibility, it is central to how we support our business strategy, improve decision-making, simplify processes and build a more scalable People function. Working closely with the Global Head of Reward, you'll manage global payroll and reward operations, while providing leadership, coaching and line management support to our People & Reward Administrator, ensuring work is prioritised effectively, development opportunities are provided and administrative activity is delivered to a high standard. We're looking for someone who is organised, proactive and detail-oriented, with the confidence to work independently while building strong relationships across the business. If you enjoy solving problems, improving processes and delivering a great employee experience, we'd love to hear from you. The Responsibilities: Global Payroll Management & Governance: Manage and oversee our payrolls across all relevant countries, ensuring employees are paid accurately, compliantly and on time Own the entire payroll cycle, including payroll inputs, data validation, provider instructions, payroll output reviews, approval coordination, funding requirements and post-payroll reporting Maintain a control framework for payroll, including checklists, approval evidence, audit trails, reconciliation routines and exception reporting Act as the contact for outsourced payroll providers, ensuring service quality, clear accountability and timely resolution of issues Partner with Finance to ensure payroll funding, journals, cost reporting and reconciliations are completed accurately and within agreed deadlines Manage payroll administration for starters, leavers, contractual changes, one-off payments, deductions, statutory payments and final payments Lead year-end and statutory payroll activity, including P11D data coordination, pension checks, audit support and country-specific provider requirements Recommend improvements to any risks, gaps, and weaknesses you identify Maintain awareness of payroll legislation, tax, social security and compliance requirements across jurisdictions, working with providers and advisers where needed Provide support for complex payroll queries, sensitive employee cases and urgent payroll matters HRIS ownership, Cascade Superuser leadership and process excellence: You'll be our Superuser and escalation point for IRIS Cascade, ensuring the system's data is accurate, processes are efficient and provide strong business decision making. Lead configuration and continuous improvement of Cascade Own data standards and governance, including regular data checks, clean-ups, issue analysis and resolutions Develop and maintain accurate reporting, dashboards and management information for People, Finance, Leaders and external reporting Translate business needs into solutions, identifying opportunities for automation, reduce rekeying, improve controls and simplify the employee experience Lead testing for all upgrades and process changes, ensuring these are properly documented and communicated Create and maintain clear process guides, and training materials for our People Team, and employees Partner with IT, Finance, People Partners and external providers to improve systems connectivity, data flows and reporting accuracy Use insight to support broader People strategy, workforce planning, reward analysis, compliance and employee experience improvements Reward, Benefits & Employee Experience: Manage the delivery of FitFlop benefits, including UK benefits through the Howden My Benefits platform and relevant international arrangements Oversee benefit enrolment and changes, monthly reconciliations, provider files and payroll inputs to ensure records remain accurate and current Support the Global Head of Reward with annual benefit renewals, provider reviews, new launches, market benchmarking and employee communications Manage pension administration processes, including UK compliance checks, contribution files and provider coordination Oversee US 401(k) contribution uploads and related checks, working with providers to maintain compliance and accuracy Support family leave pay schedules, payroll briefings and complex reward or benefit queries, ensuring employees receive clear and supportive guidance Lead benefit communications and education activity throughout the year, helping employees understand and use the support available to them Monitor benefit processes and employee feedback, identifying ways to improve service levels, reduce effort and strengthen engagement Contribute to reward projects, policy updates and process improvements that support a fair, consistent and engaging employee experience Leadership, Stakeholder Management and Continuous Improvement: Provide confident day-to-day leadership across payroll, reward, benefits and HRIS activity, acting as a trusted partner to the Global Head of Reward Train and manage our People & Reward Administrator, setting priorities, allocating work, and providing coaching for their development Ensure administrative activity across the department is completed accurately and delivered on time Review and check key administrative activities, providing guidance, feedback and support where required Set clear standards for administration, documentation, controls, service levels and employee support within the reward and payroll function Build strong working relationships with People, Finance, IT, managers, employees and external providers Manage competing priorities and deadlines across multiple countries, ensuring high-risk or time-critical work is planned and escalated appropriately Use insight from payroll, benefits and HRIS data to identify trends, risks, issues and improvement opportunities Lead process improvement activity, moving work away from manual, repetitive administration and towards scalable, controlled and technology-enabled ways of working Support audits, compliance reviews, provider reviews and internal governance requirements with accurate evidence and clear explanations Act professionally and with discretion when handling confidential employee, payroll and business information The Person: Significant payroll experience (qualified or working towards qualification) with the confidence to manage global or multi-country payroll operations through outsourced providers Strong knowledge of UK payroll compliance, with the ability to work effectively with advisers and providers on international payroll requirements Deep HRIS experience and genuine enthusiasm for systems, data, workflow, reporting and process improvement Advanced IRIS Cascade experience is highly desirable; equivalent HRIS Superuser knowledge gained through another system will also be considered where the candidate can adapt quickly to Cascade Experience managing benefits platforms, pension administration, provider files, reconciliation processes and employee benefit queries Strong Excel and data analysis skills, including reconciliations, lookups, pivot tables, data validation and exception reporting Able to move between detail and bigger-picture thinking, maintaining accuracy while improving how processes work Confident stakeholder manager with the ability to influence, challenge, explain and build trust across People, Finance, IT and external providers Clear communicator who can simply explain complex payroll, reward, benefits and system information Professional, trustworthy, highly organised, calm under pressure and able to manage multiple deadlines across countries and time zones Proactive, curious and improvement-focused, with the confidence to make recommendations and follow through Able to work independently, take ownership and make sound decisions while collaborating closely with the wider team Previous experience of managing or supporting junior team members is desirable but not essential Experience working with shared administrative resources or coordinating work across a People Team would be advantageous We recognise that not everyone will meet every requirement. If you're excited about this role and feel like you could add value, we'd love to hear from you. The Benefits: Product Allowance Hybrid and flexible working hours Summer Fridays (6 days in July and August on Fridays) A day off for your Birthday 25 days holiday + Bank Holidays Work from anywhere for 2 weeks WorkPlace Nursery (salary sacrifice scheme to save money on your nursery fees) Wellbeing Program - Retail Trust, Sanctus Coaching and Calm App Career development allowance ( Personal allowance to use on career development) Private health care and or dental care (provided by AXA and DenPlan Socials organised by Wellbeing and Feel Good group . click apply for full job details
Aug 24, 2026
Full time
As our Global Reward & Payroll Manager, you will be key to delivering timely and accurate payroll, reward and benefit operations across our global business. You'll support over 250 employees across the US, Europe, and Asia, with a focus on strong controls, accurate data, clear reporting, and a great employee experience. You will be our IRIS Cascade guru and Superuser, leading the way on system configuration, design, workflows, data integrity, reporting, automation, process documentation and continuous improvement. This is not just a system administration responsibility, it is central to how we support our business strategy, improve decision-making, simplify processes and build a more scalable People function. Working closely with the Global Head of Reward, you'll manage global payroll and reward operations, while providing leadership, coaching and line management support to our People & Reward Administrator, ensuring work is prioritised effectively, development opportunities are provided and administrative activity is delivered to a high standard. We're looking for someone who is organised, proactive and detail-oriented, with the confidence to work independently while building strong relationships across the business. If you enjoy solving problems, improving processes and delivering a great employee experience, we'd love to hear from you. The Responsibilities: Global Payroll Management & Governance: Manage and oversee our payrolls across all relevant countries, ensuring employees are paid accurately, compliantly and on time Own the entire payroll cycle, including payroll inputs, data validation, provider instructions, payroll output reviews, approval coordination, funding requirements and post-payroll reporting Maintain a control framework for payroll, including checklists, approval evidence, audit trails, reconciliation routines and exception reporting Act as the contact for outsourced payroll providers, ensuring service quality, clear accountability and timely resolution of issues Partner with Finance to ensure payroll funding, journals, cost reporting and reconciliations are completed accurately and within agreed deadlines Manage payroll administration for starters, leavers, contractual changes, one-off payments, deductions, statutory payments and final payments Lead year-end and statutory payroll activity, including P11D data coordination, pension checks, audit support and country-specific provider requirements Recommend improvements to any risks, gaps, and weaknesses you identify Maintain awareness of payroll legislation, tax, social security and compliance requirements across jurisdictions, working with providers and advisers where needed Provide support for complex payroll queries, sensitive employee cases and urgent payroll matters HRIS ownership, Cascade Superuser leadership and process excellence: You'll be our Superuser and escalation point for IRIS Cascade, ensuring the system's data is accurate, processes are efficient and provide strong business decision making. Lead configuration and continuous improvement of Cascade Own data standards and governance, including regular data checks, clean-ups, issue analysis and resolutions Develop and maintain accurate reporting, dashboards and management information for People, Finance, Leaders and external reporting Translate business needs into solutions, identifying opportunities for automation, reduce rekeying, improve controls and simplify the employee experience Lead testing for all upgrades and process changes, ensuring these are properly documented and communicated Create and maintain clear process guides, and training materials for our People Team, and employees Partner with IT, Finance, People Partners and external providers to improve systems connectivity, data flows and reporting accuracy Use insight to support broader People strategy, workforce planning, reward analysis, compliance and employee experience improvements Reward, Benefits & Employee Experience: Manage the delivery of FitFlop benefits, including UK benefits through the Howden My Benefits platform and relevant international arrangements Oversee benefit enrolment and changes, monthly reconciliations, provider files and payroll inputs to ensure records remain accurate and current Support the Global Head of Reward with annual benefit renewals, provider reviews, new launches, market benchmarking and employee communications Manage pension administration processes, including UK compliance checks, contribution files and provider coordination Oversee US 401(k) contribution uploads and related checks, working with providers to maintain compliance and accuracy Support family leave pay schedules, payroll briefings and complex reward or benefit queries, ensuring employees receive clear and supportive guidance Lead benefit communications and education activity throughout the year, helping employees understand and use the support available to them Monitor benefit processes and employee feedback, identifying ways to improve service levels, reduce effort and strengthen engagement Contribute to reward projects, policy updates and process improvements that support a fair, consistent and engaging employee experience Leadership, Stakeholder Management and Continuous Improvement: Provide confident day-to-day leadership across payroll, reward, benefits and HRIS activity, acting as a trusted partner to the Global Head of Reward Train and manage our People & Reward Administrator, setting priorities, allocating work, and providing coaching for their development Ensure administrative activity across the department is completed accurately and delivered on time Review and check key administrative activities, providing guidance, feedback and support where required Set clear standards for administration, documentation, controls, service levels and employee support within the reward and payroll function Build strong working relationships with People, Finance, IT, managers, employees and external providers Manage competing priorities and deadlines across multiple countries, ensuring high-risk or time-critical work is planned and escalated appropriately Use insight from payroll, benefits and HRIS data to identify trends, risks, issues and improvement opportunities Lead process improvement activity, moving work away from manual, repetitive administration and towards scalable, controlled and technology-enabled ways of working Support audits, compliance reviews, provider reviews and internal governance requirements with accurate evidence and clear explanations Act professionally and with discretion when handling confidential employee, payroll and business information The Person: Significant payroll experience (qualified or working towards qualification) with the confidence to manage global or multi-country payroll operations through outsourced providers Strong knowledge of UK payroll compliance, with the ability to work effectively with advisers and providers on international payroll requirements Deep HRIS experience and genuine enthusiasm for systems, data, workflow, reporting and process improvement Advanced IRIS Cascade experience is highly desirable; equivalent HRIS Superuser knowledge gained through another system will also be considered where the candidate can adapt quickly to Cascade Experience managing benefits platforms, pension administration, provider files, reconciliation processes and employee benefit queries Strong Excel and data analysis skills, including reconciliations, lookups, pivot tables, data validation and exception reporting Able to move between detail and bigger-picture thinking, maintaining accuracy while improving how processes work Confident stakeholder manager with the ability to influence, challenge, explain and build trust across People, Finance, IT and external providers Clear communicator who can simply explain complex payroll, reward, benefits and system information Professional, trustworthy, highly organised, calm under pressure and able to manage multiple deadlines across countries and time zones Proactive, curious and improvement-focused, with the confidence to make recommendations and follow through Able to work independently, take ownership and make sound decisions while collaborating closely with the wider team Previous experience of managing or supporting junior team members is desirable but not essential Experience working with shared administrative resources or coordinating work across a People Team would be advantageous We recognise that not everyone will meet every requirement. If you're excited about this role and feel like you could add value, we'd love to hear from you. The Benefits: Product Allowance Hybrid and flexible working hours Summer Fridays (6 days in July and August on Fridays) A day off for your Birthday 25 days holiday + Bank Holidays Work from anywhere for 2 weeks WorkPlace Nursery (salary sacrifice scheme to save money on your nursery fees) Wellbeing Program - Retail Trust, Sanctus Coaching and Calm App Career development allowance ( Personal allowance to use on career development) Private health care and or dental care (provided by AXA and DenPlan Socials organised by Wellbeing and Feel Good group . click apply for full job details
