Excited to grow your career? Our purpose is to make it easy for people to save and invest for a better future. We are looking for great people to join us, so please come and invest in YOUR future at HL. We know that sometimes people can be put off applying for a job if they don't tick every box. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. We'd love to hear from you! About the role As the Data Governance Analyst, Data Management Team, you'll drive and implement best-in-class information & data governance processes. Your role will be pivotal in the evolution of HL into a truly data driven organisation that has a clear mission to 'help people save and invest with confidence'. You will integrate the delivery of the company wide Data Governance activities and operational business, technology and Data Governance inputs to generate comprehensive discoverable Data Governance reporting for senior oversight purposes. You will also own the production of the Data Governance agenda draft, documentation and communications material. Equally important will be the maintenance of frequent stakeholder engagements across the business and key supporting teams e.g., risk & compliance. ?What you'll be doing Responsible for defining and collaborating on key components of the Data Governance Framework Standard & Procedures, Data Stewardship, Data Ownership etc Drive acceptance, adoption and implementation of the Data Governance Strategy and Frameworks with BAU functions and change teams Contribute to the development of the Data Governance Strategy & Planning Be an advocate in key data topic areas such as Data Quality, Data Management and Stewardship and Ownership Build relationships with key stakeholders to understand their data landscape and their business priorities. Win stakeholders over by showing them "what's in it for them" Support the growth of a network of data owners, stewards, custodians and stakeholders to support and facilitate improving data quality and good data practices Build strong alliance with the Architecture practice and ensure we support each other in our journey Review data management approach of key programs and initiatives, recommend improvement plans and escalate important concerns with stakeholders. Articulate and recommend opportunities to move to a more sustainable data governance approach - Be an expert in the HL strategic tooling dedicated to Data Governance About you Ability to develop cooperative and constructive working relationships Experience in data governance, data management and data quality Experience of business and technology issues related to the management of enterprise information and data assets Expert in translated complex to simple and data stroytelling through packs, papers and business engagement Expert in being able to analyse and simplify multiple aspects of the business data processes and use of dedicated tooling Knowledge of data related regulatory requirements and emerging trends Awareness and understanding of ISO 9000, DAMA & DCAM or equivalent Knowledge of Data Ownership, Governance and Enterprise oversight of data Interview process This will be a two stage interview process. Working Schedule This role is permanent, full time, 37.5 hours per week, Monday to Friday. We offer a hybrid flexible working pattern to enable you the option of working from home and coming into our Bristol office. Why us? Here at HL, we're the UK's number 1 investment platform for private investors, based in Bristol. For more than 40 years we've helped investors save time, tax and money on their investments. To achieve our mission, we believe we have a workplace like no other, with constant learning, dynamic teams, and a great ethos. We're steered by core values that promote service, quality, innovation, and opportunity in everything we do. What's on offer? Discretionary annual bonus & annual pay review 25 days holiday plus bank holidays and 1-day additional Christmas closure time Option to purchase an additional 5 days holiday (during annual enrolment window, if eligible depending on start date) Flexible working options available, including hybrid working Enhanced parental leave Pension scheme up to 11% employer contribution Sharesave scheme - have a real stake in HL's future Income Protection & Life insurance (4 x salary core level of cover) Private medical insurance Health care cash plans - including optical, dental, and out patientcare and an Employee Assistance Programme Gympass - gym memberships and wellbeing apps available Variety of travel to work schemes with free bike storage and shower facilities Inhouse barista & deli serving subsidised coffee and sandwiches Join HL's sports, I&D networks and volunteering groups (two paid volunteering days per year) LifeWorks Discounts on services, restaurants and retailers dependant on role level Hargreaves Lansdown is an inclusive employer that values diversity in its workforce. We encourage applications from all individuals without regard to race, religion, gender, sexual orientation, national origin, disability or age. This role may also be available on a flexible working or part time basis - please ask the Recruitment & Onboarding team for more information. Please note, we are unable to provide employment sponsorship to candidates.
May 18, 2024
Full time
Excited to grow your career? Our purpose is to make it easy for people to save and invest for a better future. We are looking for great people to join us, so please come and invest in YOUR future at HL. We know that sometimes people can be put off applying for a job if they don't tick every box. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. We'd love to hear from you! About the role As the Data Governance Analyst, Data Management Team, you'll drive and implement best-in-class information & data governance processes. Your role will be pivotal in the evolution of HL into a truly data driven organisation that has a clear mission to 'help people save and invest with confidence'. You will integrate the delivery of the company wide Data Governance activities and operational business, technology and Data Governance inputs to generate comprehensive discoverable Data Governance reporting for senior oversight purposes. You will also own the production of the Data Governance agenda draft, documentation and communications material. Equally important will be the maintenance of frequent stakeholder engagements across the business and key supporting teams e.g., risk & compliance. ?What you'll be doing Responsible for defining and collaborating on key components of the Data Governance Framework Standard & Procedures, Data Stewardship, Data Ownership etc Drive acceptance, adoption and implementation of the Data Governance Strategy and Frameworks with BAU functions and change teams Contribute to the development of the Data Governance Strategy & Planning Be an advocate in key data topic areas such as Data Quality, Data Management and Stewardship and Ownership Build relationships with key stakeholders to understand their data landscape and their business priorities. Win stakeholders over by showing them "what's in it for them" Support the growth of a network of data owners, stewards, custodians and stakeholders to support and facilitate improving data quality and good data practices Build strong alliance with the Architecture practice and ensure we support each other in our journey Review data management approach of key programs and initiatives, recommend improvement plans and escalate important concerns with stakeholders. Articulate and recommend opportunities to move to a more sustainable data governance approach - Be an expert in the HL strategic tooling dedicated to Data Governance About you Ability to develop cooperative and constructive working relationships Experience in data governance, data management and data quality Experience of business and technology issues related to the management of enterprise information and data assets Expert in translated complex to simple and data stroytelling through packs, papers and business engagement Expert in being able to analyse and simplify multiple aspects of the business data processes and use of dedicated tooling Knowledge of data related regulatory requirements and emerging trends Awareness and understanding of ISO 9000, DAMA & DCAM or equivalent Knowledge of Data Ownership, Governance and Enterprise oversight of data Interview process This will be a two stage interview process. Working Schedule This role is permanent, full time, 37.5 hours per week, Monday to Friday. We offer a hybrid flexible working pattern to enable you the option of working from home and coming into our Bristol office. Why us? Here at HL, we're the UK's number 1 investment platform for private investors, based in Bristol. For more than 40 years we've helped investors save time, tax and money on their investments. To achieve our mission, we believe we have a workplace like no other, with constant learning, dynamic teams, and a great ethos. We're steered by core values that promote service, quality, innovation, and opportunity in everything we do. What's on offer? Discretionary annual bonus & annual pay review 25 days holiday plus bank holidays and 1-day additional Christmas closure time Option to purchase an additional 5 days holiday (during annual enrolment window, if eligible depending on start date) Flexible working options available, including hybrid working Enhanced parental leave Pension scheme up to 11% employer contribution Sharesave scheme - have a real stake in HL's future Income Protection & Life insurance (4 x salary core level of cover) Private medical insurance Health care cash plans - including optical, dental, and out patientcare and an Employee Assistance Programme Gympass - gym memberships and wellbeing apps available Variety of travel to work schemes with free bike storage and shower facilities Inhouse barista & deli serving subsidised coffee and sandwiches Join HL's sports, I&D networks and volunteering groups (two paid volunteering days per year) LifeWorks Discounts on services, restaurants and retailers dependant on role level Hargreaves Lansdown is an inclusive employer that values diversity in its workforce. We encourage applications from all individuals without regard to race, religion, gender, sexual orientation, national origin, disability or age. This role may also be available on a flexible working or part time basis - please ask the Recruitment & Onboarding team for more information. Please note, we are unable to provide employment sponsorship to candidates.
The Alchemist is an industry leading cocktail bar and restaurant, who is pushing the boundaries on theatrical cocktails, exciting serves and amazing team members. Our menu boasts over 50 signature cocktails, each of which was designed for theatre and guest interaction. We employ cutting-edge techniques such as dry-ice, spherification, clarification, carbonation and flavoured edible-airs. We serve drinks on fire, drinks in lightbulbs and drinks in edible cups. We believe that training is the most important part of making sure that a team member feels comfortable, valued and respected. All members of the bar support team will be set on a training plan that suits their availability and personal commitments. If you are part time or full time, we will find a plan that allows you to grow at a comfortable pace. Our menu includes upwards of 30 homemade ingredients; each of which the bar support team play a key role is preparing and delivering. Bar support roles are great for anybody who wishes to start a journey to becoming a bartender, they are also a perfect role for anybody with bags of personality who loves the hospitality industry. We train our bar support on beers, wines and spirits. Along with ensuring their barista skills are on point. The role is extremely hands on and requires a candidate who is physically active and eager. The Alchemist believes strongly in giving back, and we employ multiple schemes that allow the teams to contribute to causes that are close to their heart. Please ask us about our Currency of Kindness, Foodinate, Green-Keepers. We'll need your commitment, and in return we offer; Free food and hot drinks on shift 50% off food when dining with guests in any of our restaurants Be yourself uniform policy Flexible rota's High standards on drink quality and working conditions Guaranteed birthday + recovery day after off Currency of Kindness scheme allowing you to be paid to give back to local charities to your venue. Genuinely industry leading training, enabling you to feel comfortable when working a station and making drinks. Enabling you to feel confident and enjoy your job. Our bar blade progression scheme, challenging and developing you in return a higher rate of pay Our In Store Trainer scheme, enabling you to develop the next generation of our bartenders Opportunity to get involved with developing our menu Transparent Tronc policy lead by the team, where 100% of gratuities and service charge to go the team on top of your hourly rate 24hr access to employee assistance programme, with counselling, mental health support and financial and legal advice £10.50 to £11.44 Per Hour + Plus Tronc and Benefits depends on Age, fulltime
May 18, 2024
Full time
The Alchemist is an industry leading cocktail bar and restaurant, who is pushing the boundaries on theatrical cocktails, exciting serves and amazing team members. Our menu boasts over 50 signature cocktails, each of which was designed for theatre and guest interaction. We employ cutting-edge techniques such as dry-ice, spherification, clarification, carbonation and flavoured edible-airs. We serve drinks on fire, drinks in lightbulbs and drinks in edible cups. We believe that training is the most important part of making sure that a team member feels comfortable, valued and respected. All members of the bar support team will be set on a training plan that suits their availability and personal commitments. If you are part time or full time, we will find a plan that allows you to grow at a comfortable pace. Our menu includes upwards of 30 homemade ingredients; each of which the bar support team play a key role is preparing and delivering. Bar support roles are great for anybody who wishes to start a journey to becoming a bartender, they are also a perfect role for anybody with bags of personality who loves the hospitality industry. We train our bar support on beers, wines and spirits. Along with ensuring their barista skills are on point. The role is extremely hands on and requires a candidate who is physically active and eager. The Alchemist believes strongly in giving back, and we employ multiple schemes that allow the teams to contribute to causes that are close to their heart. Please ask us about our Currency of Kindness, Foodinate, Green-Keepers. We'll need your commitment, and in return we offer; Free food and hot drinks on shift 50% off food when dining with guests in any of our restaurants Be yourself uniform policy Flexible rota's High standards on drink quality and working conditions Guaranteed birthday + recovery day after off Currency of Kindness scheme allowing you to be paid to give back to local charities to your venue. Genuinely industry leading training, enabling you to feel comfortable when working a station and making drinks. Enabling you to feel confident and enjoy your job. Our bar blade progression scheme, challenging and developing you in return a higher rate of pay Our In Store Trainer scheme, enabling you to develop the next generation of our bartenders Opportunity to get involved with developing our menu Transparent Tronc policy lead by the team, where 100% of gratuities and service charge to go the team on top of your hourly rate 24hr access to employee assistance programme, with counselling, mental health support and financial and legal advice £10.50 to £11.44 Per Hour + Plus Tronc and Benefits depends on Age, fulltime
Job Introduction An exciting opportunity has arisen to join Lincolnshire Recovery Partnership, a vibrant new partnership delivering substance use treatment and recovery services across Lincolnshire from April 2024. Lincolnshire Recovery Partnership is delivered between Turning Point, Framework and Double Impact. The partnership combines Turning Point's national experience as an outstanding substance use provider together with Double Impact's specialism in lived experience and recovery and Framework's expertise supporting service users with complex issues. Our 'Recovery First' model underpins everything at Lincolnshire Recovery Partnership, with lived experience recovery fully integrated and visible throughout. Lincolnshire's residents will benefit from Lincolnshire Recovery Partnership's highly integrated and highly localised approach, supporting with multiple issues across all parts of Lincolnshire. As a Pharmacist Prescriber you'll have the chance to make a real difference to the lives of the people we support who are experiencing difficulties from drugs and alcohol use, working with them to develop the personal, flexible and realistic support packages they need to help turn things around. Passionate about people, you'll enjoy the opportunity and support to enhance your own life and career too, as you gain the experience and training you need to progress within our Lincolnshire Recovery Partnership . Role Responsibility You will have responsibilities as a Pharmacist for Pharmacy Liaison and Prescribing within substance use in our Lincolnshire Recovery Partnership. You will be Lincolnshire wide covering a wide geographical area in terms of Pharmacy Liaison and with a designated location for prescribing recovery support. There will be additional interventions as part of the role which you will be supported in developing if required. The Ideal Candidate We would welcome applications from a qualified Pharmacist Prescriber who has experience of working within the substance use field or a or qualified Pharmacist Prescriber who is willing to undertake training. We are seeking a registered Pharmacist Prescriber that will join an established team in Lincolnshire, you will need to be an excellent communicator, you'll have the ability to develop support packages that are creative, flexible and tailored to the needs of each individual. And of course, we're looking for someone who loves talking to people with different needs, is genuinely interested in helping them, and possesses a deep level of empathy, understanding and patience. About us What Benefits Will I Receive? We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career - we want to support you in every way we can with our total reward package that includes: GPhC Registration Renewal fee paid for Comprehensive learning and development opportunities so we can invest in your future - we're proud to have a silver accreditation from Investors in People. Choose from our range of courses to gain recognised qualifications 31 days' paid holiday a year, increasing with each year of service up to 33 days. Plus the option to buy or sell additional holidays and spread the cost An exclusive discounts hub for TP colleagues, to help make your money go further - including high street shopping, pubs and restaurants, mobile phones, gym memberships, and much more. You'll also have access to the Blue Light Card, for even more discounts and savings! Flexible working solutions to support your work-life balance Life Assurance of up to 3x annual salary and a competitive Pension Scheme to support your savings and security Access to our Rightsteps Therapy service - free, confidential telephone based counselling sessions, access to an online wellbeing platform, and a Financial Education hub to support your total wellbeing A 24/7 Employee Assistance Programme including a Digital GP, legal advice and more - all free to you and your immediate family Recognition awards to recognise colleagues' inspirational work and dedication, as well as Long Service bonuses to celebrate your commitment to us Flexible benefit options including a Cycle to Work scheme and interest-free Season Ticket Loans A £300 bonus if you successfully refer a friend as a new colleague through our Refer a Friend scheme, as a thanks from us! We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. Turning Point Attached documents SU - NMP (Pharmacist).pdf Apply
May 18, 2024
Full time
Job Introduction An exciting opportunity has arisen to join Lincolnshire Recovery Partnership, a vibrant new partnership delivering substance use treatment and recovery services across Lincolnshire from April 2024. Lincolnshire Recovery Partnership is delivered between Turning Point, Framework and Double Impact. The partnership combines Turning Point's national experience as an outstanding substance use provider together with Double Impact's specialism in lived experience and recovery and Framework's expertise supporting service users with complex issues. Our 'Recovery First' model underpins everything at Lincolnshire Recovery Partnership, with lived experience recovery fully integrated and visible throughout. Lincolnshire's residents will benefit from Lincolnshire Recovery Partnership's highly integrated and highly localised approach, supporting with multiple issues across all parts of Lincolnshire. As a Pharmacist Prescriber you'll have the chance to make a real difference to the lives of the people we support who are experiencing difficulties from drugs and alcohol use, working with them to develop the personal, flexible and realistic support packages they need to help turn things around. Passionate about people, you'll enjoy the opportunity and support to enhance your own life and career too, as you gain the experience and training you need to progress within our Lincolnshire Recovery Partnership . Role Responsibility You will have responsibilities as a Pharmacist for Pharmacy Liaison and Prescribing within substance use in our Lincolnshire Recovery Partnership. You will be Lincolnshire wide covering a wide geographical area in terms of Pharmacy Liaison and with a designated location for prescribing recovery support. There will be additional interventions as part of the role which you will be supported in developing if required. The Ideal Candidate We would welcome applications from a qualified Pharmacist Prescriber who has experience of working within the substance use field or a or qualified Pharmacist Prescriber who is willing to undertake training. We are seeking a registered Pharmacist Prescriber that will join an established team in Lincolnshire, you will need to be an excellent communicator, you'll have the ability to develop support packages that are creative, flexible and tailored to the needs of each individual. And of course, we're looking for someone who loves talking to people with different needs, is genuinely interested in helping them, and possesses a deep level of empathy, understanding and patience. About us What Benefits Will I Receive? We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career - we want to support you in every way we can with our total reward package that includes: GPhC Registration Renewal fee paid for Comprehensive learning and development opportunities so we can invest in your future - we're proud to have a silver accreditation from Investors in People. Choose from our range of courses to gain recognised qualifications 31 days' paid holiday a year, increasing with each year of service up to 33 days. Plus the option to buy or sell additional holidays and spread the cost An exclusive discounts hub for TP colleagues, to help make your money go further - including high street shopping, pubs and restaurants, mobile phones, gym memberships, and much more. You'll also have access to the Blue Light Card, for even more discounts and savings! Flexible working solutions to support your work-life balance Life Assurance of up to 3x annual salary and a competitive Pension Scheme to support your savings and security Access to our Rightsteps Therapy service - free, confidential telephone based counselling sessions, access to an online wellbeing platform, and a Financial Education hub to support your total wellbeing A 24/7 Employee Assistance Programme including a Digital GP, legal advice and more - all free to you and your immediate family Recognition awards to recognise colleagues' inspirational work and dedication, as well as Long Service bonuses to celebrate your commitment to us Flexible benefit options including a Cycle to Work scheme and interest-free Season Ticket Loans A £300 bonus if you successfully refer a friend as a new colleague through our Refer a Friend scheme, as a thanks from us! We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. Turning Point Attached documents SU - NMP (Pharmacist).pdf Apply
Job Introduction At Turning Point, we support people with Learning Disabilities across England. We strive to constantly find ways to support more people to discover new possibilities in their lives. The quality of our support means everything to us. The people we work with inspire us and in turn we look for new ways to inspire change. We owe it to the people we work with to grow and shape the future, because we believe in what we do. We endeavour to create positive family relationships offering a good circle of support. There is a strong focus on supporting individuals' lives in a person-centred way which includes various activities, shopping, managing own budgets and cooking. We tailor our services to enable people to be as independent as possible. Female Only Support Workers wanted! Full-time contracts available Are you willing to advocate and be a voice for adults with learning disabilities? Do you want to work somewhere where every day is different? Are you flexible, adaptable and able to think on your feet in difficult situations? Do you have a passion for supporting people to live their lives to the fullest? Do you have excellent communication skills, the ability to read non-verbal cues and the understanding that all behaviour is communication? Are you able to banter, turn boring tasks into fun ones and laugh at yourself? If you have answered a big YES to these questions, we would love to hear from you. This is an opportunity to join our teams in Tameside who support 29 fantastic individuals in their own homes and out in the community. The people we support live with Autism, Learning Disabilities and Challenging Behaviours, and they require support and consistency with every aspect of their life. We are looking for Driver Only Support Workers, this must be a valid UK Manual Driver's License. Shifts: As this is a 24-hour service, you will be working a range of shift times, therefore flexibility is essential, and working hours can vary from service to service and can include sleep ins and working at the weekend. We use a digital social care record system, to support daily recording, which will make your day-to-day tasks easier and allows you to spend more time with the People We Support Role Responsibility This is a hands-on job in which no two days are the same. Your duties will include: Promoting the independence of the people we support Supporting a full range of daily activities including cleaning and cooking, days out or going away on holiday Developing residents' life skills and personal interests Assisting with personal care needs and manual handling Supporting people with medication Supporting people through their highs and lows with sensitivity and empathy Ensuring record keeping is maintained to the required standard at all times and contributing to service monitoring requirements. The level of care required will vary across our services. Some of the individuals we support are quite independent and just need assistance with daily activities; others require more assistance with personal care, medication, mobility and behaviours as well as these daily tasks. The Ideal Candidate Are you looking to make a difference to people's lives? Do you have a caring nature? Are you looking to make a difference to people's lives? Can you see yourself providing care to adults who need your support? People with learning disabilities will sometimes have multiple conditions that can create complex needs. These conditions mean that the person we support may present with a combination of needs that affect: - Mental health Ability to form and manage relationships Behaviours that challenge Physical appearance Physical health Sensory input Communication ability Cognitive ability Whilst knowledge of learning disabilities and complex needs would be beneficial, it isn't essential. What is essential is that you are: Passionate, caring, proactive and enthusiastic Emotionally Intelligent Ability to respond to supported people in a sensitive, empowering way. Patient, calm and non-judgemental A great team player with lots of energy Able to demonstrate good and adaptable communication skills, and deal with behaviours of concern Someone who can follow routines and guidelines that meet the needs of the people we support About us What Benefits Will I Receive? We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career - we want to support you in every way we can with our total reward package that includes: Comprehensive learning and development opportunities so we can invest in your future - we're proud to have a silver accreditation from Investors in People. Choose from our range of courses to gain recognised qualifications 28 days' paid holiday a year, increasing with each year of service up to 30 days. Plus the option to buy additional holidays and spread the cost An exclusive discounts hub for TP colleagues, to help make your money go further - including high street shopping, pubs and restaurants, mobile phones, gym memberships, and much more. You'll also have access to the Blue Light Card, for even more discounts and savings! Flexible working solutions to support your work-life balance Life Assurance of up to 3x annual salary and a competitive Pension Scheme to support your savings and security Access to our Rightsteps Therapy service - free, confidential telephone based counselling sessions, access to an online wellbeing platform, and a Financial Education hub to support your total wellbeing A 24/7 Employee Assistance Programme including a Digital GP, legal advice and more - all free to you and your immediate family Recognition awards to recognise colleagues' inspirational work and dedication, as well as Long Service bonuses to celebrate your commitment to us Flexible benefit options including a Cycle to Work scheme and interest-free Season Ticket Loans A £300 bonus if you successfully refer a friend as a new colleague through our Refer a Friend scheme, as a thanks from us! Turning Point Attached documents 2022 SW Role Profile and Job expectations.pdf Apply
May 18, 2024
Full time
Job Introduction At Turning Point, we support people with Learning Disabilities across England. We strive to constantly find ways to support more people to discover new possibilities in their lives. The quality of our support means everything to us. The people we work with inspire us and in turn we look for new ways to inspire change. We owe it to the people we work with to grow and shape the future, because we believe in what we do. We endeavour to create positive family relationships offering a good circle of support. There is a strong focus on supporting individuals' lives in a person-centred way which includes various activities, shopping, managing own budgets and cooking. We tailor our services to enable people to be as independent as possible. Female Only Support Workers wanted! Full-time contracts available Are you willing to advocate and be a voice for adults with learning disabilities? Do you want to work somewhere where every day is different? Are you flexible, adaptable and able to think on your feet in difficult situations? Do you have a passion for supporting people to live their lives to the fullest? Do you have excellent communication skills, the ability to read non-verbal cues and the understanding that all behaviour is communication? Are you able to banter, turn boring tasks into fun ones and laugh at yourself? If you have answered a big YES to these questions, we would love to hear from you. This is an opportunity to join our teams in Tameside who support 29 fantastic individuals in their own homes and out in the community. The people we support live with Autism, Learning Disabilities and Challenging Behaviours, and they require support and consistency with every aspect of their life. We are looking for Driver Only Support Workers, this must be a valid UK Manual Driver's License. Shifts: As this is a 24-hour service, you will be working a range of shift times, therefore flexibility is essential, and working hours can vary from service to service and can include sleep ins and working at the weekend. We use a digital social care record system, to support daily recording, which will make your day-to-day tasks easier and allows you to spend more time with the People We Support Role Responsibility This is a hands-on job in which no two days are the same. Your duties will include: Promoting the independence of the people we support Supporting a full range of daily activities including cleaning and cooking, days out or going away on holiday Developing residents' life skills and personal interests Assisting with personal care needs and manual handling Supporting people with medication Supporting people through their highs and lows with sensitivity and empathy Ensuring record keeping is maintained to the required standard at all times and contributing to service monitoring requirements. The level of care required will vary across our services. Some of the individuals we support are quite independent and just need assistance with daily activities; others require more assistance with personal care, medication, mobility and behaviours as well as these daily tasks. The Ideal Candidate Are you looking to make a difference to people's lives? Do you have a caring nature? Are you looking to make a difference to people's lives? Can you see yourself providing care to adults who need your support? People with learning disabilities will sometimes have multiple conditions that can create complex needs. These conditions mean that the person we support may present with a combination of needs that affect: - Mental health Ability to form and manage relationships Behaviours that challenge Physical appearance Physical health Sensory input Communication ability Cognitive ability Whilst knowledge of learning disabilities and complex needs would be beneficial, it isn't essential. What is essential is that you are: Passionate, caring, proactive and enthusiastic Emotionally Intelligent Ability to respond to supported people in a sensitive, empowering way. Patient, calm and non-judgemental A great team player with lots of energy Able to demonstrate good and adaptable communication skills, and deal with behaviours of concern Someone who can follow routines and guidelines that meet the needs of the people we support About us What Benefits Will I Receive? We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career - we want to support you in every way we can with our total reward package that includes: Comprehensive learning and development opportunities so we can invest in your future - we're proud to have a silver accreditation from Investors in People. Choose from our range of courses to gain recognised qualifications 28 days' paid holiday a year, increasing with each year of service up to 30 days. Plus the option to buy additional holidays and spread the cost An exclusive discounts hub for TP colleagues, to help make your money go further - including high street shopping, pubs and restaurants, mobile phones, gym memberships, and much more. You'll also have access to the Blue Light Card, for even more discounts and savings! Flexible working solutions to support your work-life balance Life Assurance of up to 3x annual salary and a competitive Pension Scheme to support your savings and security Access to our Rightsteps Therapy service - free, confidential telephone based counselling sessions, access to an online wellbeing platform, and a Financial Education hub to support your total wellbeing A 24/7 Employee Assistance Programme including a Digital GP, legal advice and more - all free to you and your immediate family Recognition awards to recognise colleagues' inspirational work and dedication, as well as Long Service bonuses to celebrate your commitment to us Flexible benefit options including a Cycle to Work scheme and interest-free Season Ticket Loans A £300 bonus if you successfully refer a friend as a new colleague through our Refer a Friend scheme, as a thanks from us! Turning Point Attached documents 2022 SW Role Profile and Job expectations.pdf Apply
Do you have a passion for business administration and a drive to kickstart your career in the business world The Caroola Group is excited to announce the launch of the The Caroola Apprenticeship Academy and is seeking enthusiastic and talented individuals to join our team As a Junior Sales Business Administrator, you will play a key role in supporting our sales and operational teams. You will work closely with senior Sales team members and our dedicated Salesforce administrators to ensure the efficient and effective use of Salesforce Responsibilities: Provide support to sales and operational processes. Perform data entry, data cleansing, and data integrity checks to ensure accurate and reliable data within the Salesforce platform. Assist with email inbox management ensuring that all emails are responded to within SLA Support ah-hoc outbound sales campaigns Provide assistance to other managers in relation to compliance audits. Stay up-to-date with Salesforce updates, releases, and best practices, and apply this knowledge to continuously improve system efficiency and effectiveness. Participate in regular meetings with the Sales team to discuss ongoing projects, challenges, and potential improvements Skills and Experience Required A strong interest in business and administration Excellent numerical and analytical skills Strong communication skills, both written and verbal. Ability to work collaboratively in a team environment. Time management skills to handle multiple tasks and meet deadlines. What we can offer you Opportunities for career progression within Caroola Group. Comprehensive training and mentorship from industry experts. Access to the Caroola Hub of Benefits including: Discounts at Restaurants, Hospitality, Travel, Gym Memberships etc., Holiday Entitlement: 25 days plus Bank Holidays Wellbeing: Caroola supports the mental health of its people. Take advantage of our mindfulness resources including our dedicated team of qualified Mental Health First Aiders. My Savings Pal - Earn cashback. Make your salary go further with big discounts on all of your shopping Don't miss out on this fantastic opportunity to launch your career with The Caroola Apprenticeship Academy. Apply now and take the first step towards a bright future in the accounting industry. The start date for this apprenticeship is September 2024
May 18, 2024
Full time
Do you have a passion for business administration and a drive to kickstart your career in the business world The Caroola Group is excited to announce the launch of the The Caroola Apprenticeship Academy and is seeking enthusiastic and talented individuals to join our team As a Junior Sales Business Administrator, you will play a key role in supporting our sales and operational teams. You will work closely with senior Sales team members and our dedicated Salesforce administrators to ensure the efficient and effective use of Salesforce Responsibilities: Provide support to sales and operational processes. Perform data entry, data cleansing, and data integrity checks to ensure accurate and reliable data within the Salesforce platform. Assist with email inbox management ensuring that all emails are responded to within SLA Support ah-hoc outbound sales campaigns Provide assistance to other managers in relation to compliance audits. Stay up-to-date with Salesforce updates, releases, and best practices, and apply this knowledge to continuously improve system efficiency and effectiveness. Participate in regular meetings with the Sales team to discuss ongoing projects, challenges, and potential improvements Skills and Experience Required A strong interest in business and administration Excellent numerical and analytical skills Strong communication skills, both written and verbal. Ability to work collaboratively in a team environment. Time management skills to handle multiple tasks and meet deadlines. What we can offer you Opportunities for career progression within Caroola Group. Comprehensive training and mentorship from industry experts. Access to the Caroola Hub of Benefits including: Discounts at Restaurants, Hospitality, Travel, Gym Memberships etc., Holiday Entitlement: 25 days plus Bank Holidays Wellbeing: Caroola supports the mental health of its people. Take advantage of our mindfulness resources including our dedicated team of qualified Mental Health First Aiders. My Savings Pal - Earn cashback. Make your salary go further with big discounts on all of your shopping Don't miss out on this fantastic opportunity to launch your career with The Caroola Apprenticeship Academy. Apply now and take the first step towards a bright future in the accounting industry. The start date for this apprenticeship is September 2024
Data Scientist The role of a data scientist in the pricing science team is a mixture of exploration and support. The Data scientists or Pricing Science are the chief avenue of new techniques, approaches, and ways of doing things into our price modelling process. They are also responsible for the maintenance of the tools that are used by the price modelling teams. As a wider level the pricing science team are expected to contribute, along with other data scientists and engineers, to the development of our tech infrastructure. There will also be occasions where a data scientist collaborates with third party partners to develop new products outside of pricing such as risk or customer behaviour scores. Key Accountabilities & Responsibilities Develop a strong understanding of how we price Motor and Home insurance products Develop an understanding of how and where we can improve current processes & practice Introduce and lead research and development projects to improve the performance and efficiency of the machine learning models ? Collaborate with Technical Pricing Team to identify business problems and recommend solutions? Adapt working with our current tools and developments that are mainly based on R and Python? Collaborate with our data scientists in the maintenance of the existing tools and platforms Work with other data scientists Skills, Experience and Knowledge Programing skills in Python or R (or both) and their relevant data science and statistics libraries? Knowledge on data manipulations, machine learning, advanced analytics, and statistical techniques ? Ability in communicating with the team members and written and verbal presentation skills ? Ability to engage in teamwork and to collaborate with the team to produce the best outputs Degree qualification in relevant discipline e.g., mathematics, computer science, computer engineering, statistics? (advantageous) Experience in insurance or other financial services (advantageous) Why us? Markerstudy Insurance Services Limited (MISL) is one of the largest Managing General Agents in the UK. With a strong presence in the UK motor insurance market, we specialise in niche motor cover, where our solid market knowledge and experience enables us to create highly targeted products. Our success is underpinned by our underwriting strategy to identify and apply special risk factors to the customers' advantage. That, and our skilled underwriting technicians who are friendly, accessible and empowered to make decisions. We only transact business through professional UK insurance intermediaries and we take pride in fostering excellent working relationships. Our products feature prominently on Aggregators' sites, such as Confused, Go Compare and Compare the Market, via our broker partners. What we offer in return? A collaborative environment Hybrid/Flexible working model 25 days annual leave plus of Bank Holidays and the ability to buy an additional three days holiday Health Cash Plan A benefit scheme that offers discounts and cashback on shopping, restaurants, travel and more Life Assurance 4x annual salary
May 17, 2024
Full time
Data Scientist The role of a data scientist in the pricing science team is a mixture of exploration and support. The Data scientists or Pricing Science are the chief avenue of new techniques, approaches, and ways of doing things into our price modelling process. They are also responsible for the maintenance of the tools that are used by the price modelling teams. As a wider level the pricing science team are expected to contribute, along with other data scientists and engineers, to the development of our tech infrastructure. There will also be occasions where a data scientist collaborates with third party partners to develop new products outside of pricing such as risk or customer behaviour scores. Key Accountabilities & Responsibilities Develop a strong understanding of how we price Motor and Home insurance products Develop an understanding of how and where we can improve current processes & practice Introduce and lead research and development projects to improve the performance and efficiency of the machine learning models ? Collaborate with Technical Pricing Team to identify business problems and recommend solutions? Adapt working with our current tools and developments that are mainly based on R and Python? Collaborate with our data scientists in the maintenance of the existing tools and platforms Work with other data scientists Skills, Experience and Knowledge Programing skills in Python or R (or both) and their relevant data science and statistics libraries? Knowledge on data manipulations, machine learning, advanced analytics, and statistical techniques ? Ability in communicating with the team members and written and verbal presentation skills ? Ability to engage in teamwork and to collaborate with the team to produce the best outputs Degree qualification in relevant discipline e.g., mathematics, computer science, computer engineering, statistics? (advantageous) Experience in insurance or other financial services (advantageous) Why us? Markerstudy Insurance Services Limited (MISL) is one of the largest Managing General Agents in the UK. With a strong presence in the UK motor insurance market, we specialise in niche motor cover, where our solid market knowledge and experience enables us to create highly targeted products. Our success is underpinned by our underwriting strategy to identify and apply special risk factors to the customers' advantage. That, and our skilled underwriting technicians who are friendly, accessible and empowered to make decisions. We only transact business through professional UK insurance intermediaries and we take pride in fostering excellent working relationships. Our products feature prominently on Aggregators' sites, such as Confused, Go Compare and Compare the Market, via our broker partners. What we offer in return? A collaborative environment Hybrid/Flexible working model 25 days annual leave plus of Bank Holidays and the ability to buy an additional three days holiday Health Cash Plan A benefit scheme that offers discounts and cashback on shopping, restaurants, travel and more Life Assurance 4x annual salary
Job Introduction Part Time / Flexible Working Considered Do you want to help build a brighter future for communities and individuals in Hammersmith & Fulham doing a highly rewarding job. Turning Point's drug & alcohol services are currently expanding during a really exciting time in the sector with new funding and investment. We have a range of roles for people passionate about supporting others to make change. At Turning Point, we are recognised leaders in provision of service for people with substance use and mental health problems. By providing the right support at the right time and making sure that people can find all the help they need through a single point of contact, we have grown into one of the largest providers of substance use services in England. We are looking for a talented PSI Lead CBT Therapist to ensure the high quality development and provision of psychologically informed interventions within our Drug & Alcohol Wellbeing Services in Hammersmith & Fulham and bring a psychologically informed perspective to multiagency working. Role Responsibility Overseeing the delivery of high quality, targeted individual and group psycho-social interventions with the people we support Adhering to compliance and governance for internal and external regulatory frameworks Adhering and contributing to development of organisational policies and procedures Ensuring that outcome measure collation and analysis is used to improve psycho-social treatment provision Offering cognitive-behavioural perspectives on client treatment during case consultation and team meetings Supervising other staff in the delivery of CBT interventions Overseeing client and family member feedback mechanisms and aiding service to act on these Helping to identify treatment gaps and working with national psychology team to develop interventions to address these Being a part of the senior clinical team in the service, contributing to making the service more psychologically-informed The Ideal Candidate Current accreditation with BABCP (or accreditable and working towards accreditation) Experience of offering CBT in the Health & Social Care sector Masters Level qualification in Cognitive-Behavioural Therapy Foster an effective, cross organisational and collaborative way of working Excellent communication skills Knowledge of IT systems About us What Benefits Will I Receive? We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career - we want to support you in every way we can with our total reward package that includes: Comprehensive learning and development opportunities so we can invest in your future - we're proud to have a silver accreditation from Investors in People. Choose from our range of courses to gain recognised qualifications 33 days' paid holiday a year, increasing with each year of service up to 35 days. Plus the option to buy or sell additional holidays and spread the cost An exclusive discounts hub for TP colleagues, to help make your money go further - including high street shopping, pubs and restaurants, mobile phones, gym memberships, and much more. You'll also have access to the Blue Light Card, for even more discounts and savings! Flexible working solutions to support your work-life balance Life Assurance of up to 3x annual salary and a competitive Pension Scheme to support your savings and security Access to our Rightsteps Therapy service - free, confidential telephone based counselling sessions, access to an online wellbeing platform, and a Financial Education hub to support your total wellbeing A 24/7 Employee Assistance Programme including a Digital GP, legal advice and more - all free to you and your immediate family Recognition awards to recognise colleagues' inspirational work and dedication, as well as Long Service bonuses to celebrate your commitment to u Flexible benefit options including a Cycle to Work scheme and interest-free Season Ticket Loans A £300 bonus if you successfully refer a friend as a new colleague through our Refer a Friend scheme, as a thanks from us! We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. Turning Point Attached documents SM - PSI Lead.pdf Apply
May 17, 2024
Full time
Job Introduction Part Time / Flexible Working Considered Do you want to help build a brighter future for communities and individuals in Hammersmith & Fulham doing a highly rewarding job. Turning Point's drug & alcohol services are currently expanding during a really exciting time in the sector with new funding and investment. We have a range of roles for people passionate about supporting others to make change. At Turning Point, we are recognised leaders in provision of service for people with substance use and mental health problems. By providing the right support at the right time and making sure that people can find all the help they need through a single point of contact, we have grown into one of the largest providers of substance use services in England. We are looking for a talented PSI Lead CBT Therapist to ensure the high quality development and provision of psychologically informed interventions within our Drug & Alcohol Wellbeing Services in Hammersmith & Fulham and bring a psychologically informed perspective to multiagency working. Role Responsibility Overseeing the delivery of high quality, targeted individual and group psycho-social interventions with the people we support Adhering to compliance and governance for internal and external regulatory frameworks Adhering and contributing to development of organisational policies and procedures Ensuring that outcome measure collation and analysis is used to improve psycho-social treatment provision Offering cognitive-behavioural perspectives on client treatment during case consultation and team meetings Supervising other staff in the delivery of CBT interventions Overseeing client and family member feedback mechanisms and aiding service to act on these Helping to identify treatment gaps and working with national psychology team to develop interventions to address these Being a part of the senior clinical team in the service, contributing to making the service more psychologically-informed The Ideal Candidate Current accreditation with BABCP (or accreditable and working towards accreditation) Experience of offering CBT in the Health & Social Care sector Masters Level qualification in Cognitive-Behavioural Therapy Foster an effective, cross organisational and collaborative way of working Excellent communication skills Knowledge of IT systems About us What Benefits Will I Receive? We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career - we want to support you in every way we can with our total reward package that includes: Comprehensive learning and development opportunities so we can invest in your future - we're proud to have a silver accreditation from Investors in People. Choose from our range of courses to gain recognised qualifications 33 days' paid holiday a year, increasing with each year of service up to 35 days. Plus the option to buy or sell additional holidays and spread the cost An exclusive discounts hub for TP colleagues, to help make your money go further - including high street shopping, pubs and restaurants, mobile phones, gym memberships, and much more. You'll also have access to the Blue Light Card, for even more discounts and savings! Flexible working solutions to support your work-life balance Life Assurance of up to 3x annual salary and a competitive Pension Scheme to support your savings and security Access to our Rightsteps Therapy service - free, confidential telephone based counselling sessions, access to an online wellbeing platform, and a Financial Education hub to support your total wellbeing A 24/7 Employee Assistance Programme including a Digital GP, legal advice and more - all free to you and your immediate family Recognition awards to recognise colleagues' inspirational work and dedication, as well as Long Service bonuses to celebrate your commitment to u Flexible benefit options including a Cycle to Work scheme and interest-free Season Ticket Loans A £300 bonus if you successfully refer a friend as a new colleague through our Refer a Friend scheme, as a thanks from us! We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. Turning Point Attached documents SM - PSI Lead.pdf Apply
Do you have a passion for business administration and a drive to kickstart your career in the business world The Caroola Group is excited to announce the launch of the The Caroola Apprenticeship Academy and is seeking enthusiastic and talented individuals to join our team . As an Administration Apprentice you will be responsible for providing administrative support to the key functions within Operations. This role will support key functions of Parasol providing you with excellent organisational exposure. Role and responsibilities Contracts & Assignments To ensure all telephone and email enquiries (both internal and external) are resolved satisfactorily. Process contract assignments with a high degree of accuracy. To manage the expectations of all employees and agencies through effective communication and ownership. Manage daily/weekly reports in a timely manner. To achieve individual and departmental performance targets. Actively support department and company initiatives. To generate ideas for improvements to processes and the overall employee experience. To welcome feedback provided as part of the quality assessment framework and demonstrate improvement in performance. To maintain a high level of personal drive and the highest standard of accountability and professionalism at all times. Onboarding : To ensure all telephone and email enquiries are resolved to the client's satisfaction. Take ownership and accountability of all work produced. To communicate with clients in a professional and compliant manner. To welcome feedback provided as part of the quality assessment framework and demonstrate improvement in performance. To achieve individual and departmental performance targets. To adapt positively to change and meet the changing requirements of the work environment. Actively support department and company initiatives. Prepare and contribute towards regular performance development reviews, highlighting potential development requirements and training needs. Administration Carry out necessary administrative tasks, ensuring attention to detail is maintained and continuous improvement is identified to support in strengthening our external agency relationships. Handling adhoc queries from key stakeholders in a timely manner. Communicate with clients/colleagues in a professional and compliant manner. Work well as part of a team, be open-minded towards the ideas and views of others and contribute to building team spirit. Skills and Experience Required: A strong interest in business administration and customer support Excellent numerical and analytical skills with meticulous attention to detail. Proficiency in Microsoft Software Strong communication skills, both written and verbal. Ability to work collaboratively in a team environment. What we can offer you Opportunities for career progression within Caroola Group. Comprehensive training and mentorship from industry experts. Access to the Caroola Hub of Benefits including: Discounts at Restaurants, Hospitality, Travel, Gym Memberships etc., Holiday Entitlement: 25 days plus Bank Holidays Wellbeing: Caroola supports the mental health of its people. Take advantage of our mindfulness resources including our dedicated team of qualified Mental Health First Aiders. My Savings Pal - Earn cashback. Make your salary go further with big discounts on all of your shopping Don't miss out on this fantastic opportunity to launch your career with The Caroola Apprenticeship Academy. We have a number of administration apprentices with start dates of September 2024
May 17, 2024
Full time
Do you have a passion for business administration and a drive to kickstart your career in the business world The Caroola Group is excited to announce the launch of the The Caroola Apprenticeship Academy and is seeking enthusiastic and talented individuals to join our team . As an Administration Apprentice you will be responsible for providing administrative support to the key functions within Operations. This role will support key functions of Parasol providing you with excellent organisational exposure. Role and responsibilities Contracts & Assignments To ensure all telephone and email enquiries (both internal and external) are resolved satisfactorily. Process contract assignments with a high degree of accuracy. To manage the expectations of all employees and agencies through effective communication and ownership. Manage daily/weekly reports in a timely manner. To achieve individual and departmental performance targets. Actively support department and company initiatives. To generate ideas for improvements to processes and the overall employee experience. To welcome feedback provided as part of the quality assessment framework and demonstrate improvement in performance. To maintain a high level of personal drive and the highest standard of accountability and professionalism at all times. Onboarding : To ensure all telephone and email enquiries are resolved to the client's satisfaction. Take ownership and accountability of all work produced. To communicate with clients in a professional and compliant manner. To welcome feedback provided as part of the quality assessment framework and demonstrate improvement in performance. To achieve individual and departmental performance targets. To adapt positively to change and meet the changing requirements of the work environment. Actively support department and company initiatives. Prepare and contribute towards regular performance development reviews, highlighting potential development requirements and training needs. Administration Carry out necessary administrative tasks, ensuring attention to detail is maintained and continuous improvement is identified to support in strengthening our external agency relationships. Handling adhoc queries from key stakeholders in a timely manner. Communicate with clients/colleagues in a professional and compliant manner. Work well as part of a team, be open-minded towards the ideas and views of others and contribute to building team spirit. Skills and Experience Required: A strong interest in business administration and customer support Excellent numerical and analytical skills with meticulous attention to detail. Proficiency in Microsoft Software Strong communication skills, both written and verbal. Ability to work collaboratively in a team environment. What we can offer you Opportunities for career progression within Caroola Group. Comprehensive training and mentorship from industry experts. Access to the Caroola Hub of Benefits including: Discounts at Restaurants, Hospitality, Travel, Gym Memberships etc., Holiday Entitlement: 25 days plus Bank Holidays Wellbeing: Caroola supports the mental health of its people. Take advantage of our mindfulness resources including our dedicated team of qualified Mental Health First Aiders. My Savings Pal - Earn cashback. Make your salary go further with big discounts on all of your shopping Don't miss out on this fantastic opportunity to launch your career with The Caroola Apprenticeship Academy. We have a number of administration apprentices with start dates of September 2024
Telent Technology Services Limited
City, Liverpool
IT Service Desk Analyst Location: Bootle, Liverpool office based Job type: Full time, permanent Shift / hours: 37.5 hours per week, Monday-Friday Ref: (00)547 Telent are looking for an IT Service Desk Analyst to join the busy Network Services team at our Bootle, Liverpool office, due to support new work as part of our Managed Service offering. This is an office-based role, and will see you work Monday-Friday between the hours of 08:00am-5:00pm. We are looking for someone that has a passion for IT, an intrigue of installing applications / software / IT related hardware, and get involved in crucial business operational tasks like resetting passwords, setting up printers / hardware / applications or software etc. When you join our IT Team at Telent, you'll be empowered to innovate and drive common solutions, working closely with technical experts who are proud of the impact their work makes. Come and join a high-performing team that are dedicated to complex and critical tasks. Help us build and keep the nation's critical infrastructure connected and protected. IT Service Desk Analyst - What you'll do: You will be responsible for full end to end incident management of incoming IT related issues, providing technical and non-technical assistance to diagnose, resolve and escalate IT related incidents and requests to relevant contacts / team members The IT Service Desk Analyst will also be dealing with a broad range of IT faults and working to strict SLA's and KPI's Maintain the rapport with customers by demonstrating a detailed understanding of and delivery of their support requirements Liaise pro-actively with suppliers/partner vendors, and escalate issues where necessary to ensure timely call resolutions to achieve customer specific SLA's Understand and proactively operate the "Escalations Procedure" Resolve incidents and complete requests, again, in line with customer SLA's Consistently meet Service Desk Key Performance Indicators (KPI's) as set by the Service Centre Manager Act as the 1st point of contact for new incidents, requests, and queries raised by Telent customers and external customers over a wide range of platforms via Telephone, email, B2B and customer portals Take responsibility for ensuring that excellent customer service is provided consistently Follow up actions in a timely manner Provide regular customer updates and fulfil any promises that are made Attend training sessions where applicable Order spare parts via an internal logistics application process where required Schedule in Field Engineers / Field Engineering resource as appropriate for any escalations IT Service Desk Analyst - Who you are: We are looking for a customer service driven IT Service Desk Analyst (or an experienced IT Service Desk Analyst / Engineer) to join our fast-paced IT service desk team that provide a 65% and above 1st time fix. We are looking for someone that has a passion for IT and/or IT infrastructure, an intrigue of troubleshooting, fixing or installing applications / software / IT related hardware, and getting involved in crucial business operational tasks like resetting passwords, setting up printers / hardware / applications or software etc. We will be providing ongoing support and development, so the ideal candidate will be open to learning and being trained on the job. Communication is a key element of the role, and being able to resolve any incidents and requests directly with the customer. IT Service Desk Analyst - Key requirements: Experience of working in a demanding environment like Retail, Service Desk, Public Sector or Customer Service Confident with call handling / taking inbound calls Previous or current experience of 1st Line troubleshooting / fixing of IT requests / faults A passion or strong interest in IT and fault fixing / troubleshooting Computer literate and a confident user Microsoft Word, Microsoft Teams, Microsoft Outlook, Microsoft Excel Confident in working towards targets / KPI's ITIL Awareness (desirable) Telent - What we offer: A career at Telent can span sectors, roles, technologies, and customers giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: Overtime options 26 days annual leave, plus public bank holidays, and the option to buy or sell five days each year Company matched pension scheme A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme About Telent: Telent is a leading technology company and specialist in the design, build, support and maintenance, drawing on decades of experience in mission critical communications and technology of the UK's critical digital infrastructure. The work we do helps connect thousands of people and communities, using the best technology and innovation available. When you join us, you'll have the opportunity to make a real impact on all our futures by fulfilling your potential and delivering high performance. We work together to make everyday life work better for everyone. You'll be part of a team of more than 3,000 brilliant, dedicated people committed to getting the job done well. Brilliance brought together. We are guided by our values and behaviours: Be Inclusive Take Responsibility Collaborate Be Customer-focussed
May 17, 2024
Full time
IT Service Desk Analyst Location: Bootle, Liverpool office based Job type: Full time, permanent Shift / hours: 37.5 hours per week, Monday-Friday Ref: (00)547 Telent are looking for an IT Service Desk Analyst to join the busy Network Services team at our Bootle, Liverpool office, due to support new work as part of our Managed Service offering. This is an office-based role, and will see you work Monday-Friday between the hours of 08:00am-5:00pm. We are looking for someone that has a passion for IT, an intrigue of installing applications / software / IT related hardware, and get involved in crucial business operational tasks like resetting passwords, setting up printers / hardware / applications or software etc. When you join our IT Team at Telent, you'll be empowered to innovate and drive common solutions, working closely with technical experts who are proud of the impact their work makes. Come and join a high-performing team that are dedicated to complex and critical tasks. Help us build and keep the nation's critical infrastructure connected and protected. IT Service Desk Analyst - What you'll do: You will be responsible for full end to end incident management of incoming IT related issues, providing technical and non-technical assistance to diagnose, resolve and escalate IT related incidents and requests to relevant contacts / team members The IT Service Desk Analyst will also be dealing with a broad range of IT faults and working to strict SLA's and KPI's Maintain the rapport with customers by demonstrating a detailed understanding of and delivery of their support requirements Liaise pro-actively with suppliers/partner vendors, and escalate issues where necessary to ensure timely call resolutions to achieve customer specific SLA's Understand and proactively operate the "Escalations Procedure" Resolve incidents and complete requests, again, in line with customer SLA's Consistently meet Service Desk Key Performance Indicators (KPI's) as set by the Service Centre Manager Act as the 1st point of contact for new incidents, requests, and queries raised by Telent customers and external customers over a wide range of platforms via Telephone, email, B2B and customer portals Take responsibility for ensuring that excellent customer service is provided consistently Follow up actions in a timely manner Provide regular customer updates and fulfil any promises that are made Attend training sessions where applicable Order spare parts via an internal logistics application process where required Schedule in Field Engineers / Field Engineering resource as appropriate for any escalations IT Service Desk Analyst - Who you are: We are looking for a customer service driven IT Service Desk Analyst (or an experienced IT Service Desk Analyst / Engineer) to join our fast-paced IT service desk team that provide a 65% and above 1st time fix. We are looking for someone that has a passion for IT and/or IT infrastructure, an intrigue of troubleshooting, fixing or installing applications / software / IT related hardware, and getting involved in crucial business operational tasks like resetting passwords, setting up printers / hardware / applications or software etc. We will be providing ongoing support and development, so the ideal candidate will be open to learning and being trained on the job. Communication is a key element of the role, and being able to resolve any incidents and requests directly with the customer. IT Service Desk Analyst - Key requirements: Experience of working in a demanding environment like Retail, Service Desk, Public Sector or Customer Service Confident with call handling / taking inbound calls Previous or current experience of 1st Line troubleshooting / fixing of IT requests / faults A passion or strong interest in IT and fault fixing / troubleshooting Computer literate and a confident user Microsoft Word, Microsoft Teams, Microsoft Outlook, Microsoft Excel Confident in working towards targets / KPI's ITIL Awareness (desirable) Telent - What we offer: A career at Telent can span sectors, roles, technologies, and customers giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: Overtime options 26 days annual leave, plus public bank holidays, and the option to buy or sell five days each year Company matched pension scheme A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme About Telent: Telent is a leading technology company and specialist in the design, build, support and maintenance, drawing on decades of experience in mission critical communications and technology of the UK's critical digital infrastructure. The work we do helps connect thousands of people and communities, using the best technology and innovation available. When you join us, you'll have the opportunity to make a real impact on all our futures by fulfilling your potential and delivering high performance. We work together to make everyday life work better for everyone. You'll be part of a team of more than 3,000 brilliant, dedicated people committed to getting the job done well. Brilliance brought together. We are guided by our values and behaviours: Be Inclusive Take Responsibility Collaborate Be Customer-focussed
Summary The National Trust is renowned for its food and hospitality. We run 185 cafes, tea-rooms and restaurants all over England, Wales and Northern Ireland, and we'd love you to join us. We're looking for two Kitchen Assistants to join us at Wimpole (internally you'll be known as a Food & Beverage Team Member). In this role, you'd be making a real difference to the work of the National Trust, as well as helping to give people a memorable day out. This location is in a rural area, so please think about how you'd get here for work, before applying for the job. Benefits: We want to help you look after the things that matter to you, such as saving for your future, getting a discount on your weekly shop, or encouraging you to find a work-life balance. Please read our package, below, to see what benefits we offer you. Hours: Flexible 0-hour role.This is an hourly paid, fixed term position. Wherever possible, we aim to offer a consistent working pattern, but we're looking for flexibility as it may be necessary for us to alter this pattern from time to time to suit the needs of the business. We'd give you as much notice of this as possible. The role will include weekends and Bank Holidays, however, there are no evenings or split shifts. Salary: £11.50 per hour. Duration: Fixed Term Contract until 30th April 2025. Interview date: 16th and 22nd May 2024. What it's like to work here Reporting to the Food & Beverage Manager, you'll be based at Wimpole (Arrington, Royston, Cambridgeshire, SG8 0BW), a living working estate with an impressive 17th-century mansion, parkland, gardens and rare breed farm. In addition, Wimpole has a gift shop, second-hand bookshop and The Old Rectory café serving light lunches, homemade cakes and specials, using produce from the kitchen garden. To find out more about what it's like to work in a food and beverage team for the National Trust, click here to watch our video. What you'll be doing With your love of working with people, positive attitude and desire to provide an excellent service, you'll support the Kitchen Team in the successful delivery of our menu. Your duties will include basic food preparation, cleaning and storeroom management. From time to time you may be required to assist the front of house team to ensure our customers are looked after when they visit our Food and Beverage outlet. You'll receive a bespoke induction, allergen/food safety training and the coaching required to fulfil in role. Further professional training & development opportunities are available. Please also read the full role profile, attached to this advert. Who we're looking for No experience is needed, but we'd love to hear from you if you're: Happy to work in a team or on your own initiative. A people person, who cares about giving great service. Enthusiastic and willing to learn. The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Tax-free childcare scheme Rental deposit loan scheme Season ticket loan EV car lease scheme Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places Click here to find out more about the benefits we offer to support you.
May 16, 2024
Full time
Summary The National Trust is renowned for its food and hospitality. We run 185 cafes, tea-rooms and restaurants all over England, Wales and Northern Ireland, and we'd love you to join us. We're looking for two Kitchen Assistants to join us at Wimpole (internally you'll be known as a Food & Beverage Team Member). In this role, you'd be making a real difference to the work of the National Trust, as well as helping to give people a memorable day out. This location is in a rural area, so please think about how you'd get here for work, before applying for the job. Benefits: We want to help you look after the things that matter to you, such as saving for your future, getting a discount on your weekly shop, or encouraging you to find a work-life balance. Please read our package, below, to see what benefits we offer you. Hours: Flexible 0-hour role.This is an hourly paid, fixed term position. Wherever possible, we aim to offer a consistent working pattern, but we're looking for flexibility as it may be necessary for us to alter this pattern from time to time to suit the needs of the business. We'd give you as much notice of this as possible. The role will include weekends and Bank Holidays, however, there are no evenings or split shifts. Salary: £11.50 per hour. Duration: Fixed Term Contract until 30th April 2025. Interview date: 16th and 22nd May 2024. What it's like to work here Reporting to the Food & Beverage Manager, you'll be based at Wimpole (Arrington, Royston, Cambridgeshire, SG8 0BW), a living working estate with an impressive 17th-century mansion, parkland, gardens and rare breed farm. In addition, Wimpole has a gift shop, second-hand bookshop and The Old Rectory café serving light lunches, homemade cakes and specials, using produce from the kitchen garden. To find out more about what it's like to work in a food and beverage team for the National Trust, click here to watch our video. What you'll be doing With your love of working with people, positive attitude and desire to provide an excellent service, you'll support the Kitchen Team in the successful delivery of our menu. Your duties will include basic food preparation, cleaning and storeroom management. From time to time you may be required to assist the front of house team to ensure our customers are looked after when they visit our Food and Beverage outlet. You'll receive a bespoke induction, allergen/food safety training and the coaching required to fulfil in role. Further professional training & development opportunities are available. Please also read the full role profile, attached to this advert. Who we're looking for No experience is needed, but we'd love to hear from you if you're: Happy to work in a team or on your own initiative. A people person, who cares about giving great service. Enthusiastic and willing to learn. The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Tax-free childcare scheme Rental deposit loan scheme Season ticket loan EV car lease scheme Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places Click here to find out more about the benefits we offer to support you.
At kinderzimmer we create high-quality learning environments that put the child and their developmental needs first. kinderzimmer has over 10 years of experience in becoming one of Germany's leading private early years education providers to over 4,500 a Nursery Apprentice, you have a significant role in ensuring the best possible Education and Childcare at kinderzimmer. Your duties and responsibilities will include: Contributing to a planned programme of activities/lessons that are suitable for the age range of children, in collaboration with other staff. Keeping a proper record of achievement file on key children, for parents/carer. Working alongside parents/carer of special needs children to provide full integration in the Nursery setting. Supporting all staff and working collaboratively. Adhering to all policies and procedures to uphold standards within the Nursery Setting. Safeguarding children by working to safeguarding policies. Liaising with and supporting parents/carers and other family members. Attending out-of-working-hours activities such as training, monthly staff meetings, parents/carers evenings, etc. Being flexible within the working practices of the setting and helping where needed, including undertaking certain domestic jobs within the Setting, such as preparing snack meals and cleaning equipment. Supporting internal and external inspections, including Ofsted. Recording accidents in the accident book and ensuring that the manager is informed of the report before the parent receives it. Looking upon the Setting as a "whole" to determine where help can be most utilised. Being constantly aware of the needs of children. Ensuring that each child is collected by someone known to the Setting. Respecting the confidentiality of information received. Preparing and completing activities to suit the child's stage of development. Ensuring that mealtimes are a time of pleasant social sharing. Toileting, washing, and changing children as required. Ensuring that the Setting is of high quality to meet the needs of individual children from different cultures and religious backgrounds and stages of development. Upholding the high profile of the Setting and its standards at all times. Actively promoting and supporting the safeguarding of children and young people in the workplace and observing Setting policies and procedures. Benefits • Salary - £ up to £ per hour dependant on age and experience• Holidays - 23 days & 8 bank holidays. Nursery closure during Christmas week• A Wellness Day. This day can be used when you need to take time off to recharge, refocus, or when you feel run down and need a day to rest and recover.• Annual subscription to Fiit, which offers our employees the chance to enjoy a range of workouts, from high-intensity training to yoga, from the comfort of their own home or while on the go, through your smart phone or web browser. Whether you're looking to boost your energy levels, improve your fitness, or simply de-stress,• Discount membership card - a membership card that gives you access to hundreds of discounts, deals and offers on big-name brands both online and in store, PLUS a FREE tastecard, giving you access to top savings at big restaurants, pizza delivery, days out and more!• Access to Flick - a market leading training program to support professional growth. Company website : Skills Required Enthusiasm for working with young children An interest in the care, learning and development of young children A commitment to the provision of high quality childcare A positive approach to learning and gaining new skills through teamwork and training opportunities Qualification Required Grade 4/C in English and Maths preferred.Level 2 qualification or equivalent - preferredExperience of working in a childcare is preferable, however, we are prepared to take on newly childcare qualified staff to further train and develop Training Your full role and responsibilities will be set out by your employer. kinderzimmer will provide you with all of the on-the-job training you need to up-skill in your role, and your 20% off-the-job learning will be incorporated as part of your working day.You will be working towards the Level 3 Early Years Educator apprenticeship standard, which includes:• Knowledge, Skills and Behaviours• Level 3 Diploma for the Early Years Educator• Level 3 Award in Paediatric First Aid or Level 3 Award in Emergency Paediatric First Aid• Level 2 Functional Skills in maths and English (if required)This will be delivered through kinderzimmer's dedicated training provider, Realise.Realise is an established training provider that's enjoying an exciting period of growth following a
May 16, 2024
Full time
At kinderzimmer we create high-quality learning environments that put the child and their developmental needs first. kinderzimmer has over 10 years of experience in becoming one of Germany's leading private early years education providers to over 4,500 a Nursery Apprentice, you have a significant role in ensuring the best possible Education and Childcare at kinderzimmer. Your duties and responsibilities will include: Contributing to a planned programme of activities/lessons that are suitable for the age range of children, in collaboration with other staff. Keeping a proper record of achievement file on key children, for parents/carer. Working alongside parents/carer of special needs children to provide full integration in the Nursery setting. Supporting all staff and working collaboratively. Adhering to all policies and procedures to uphold standards within the Nursery Setting. Safeguarding children by working to safeguarding policies. Liaising with and supporting parents/carers and other family members. Attending out-of-working-hours activities such as training, monthly staff meetings, parents/carers evenings, etc. Being flexible within the working practices of the setting and helping where needed, including undertaking certain domestic jobs within the Setting, such as preparing snack meals and cleaning equipment. Supporting internal and external inspections, including Ofsted. Recording accidents in the accident book and ensuring that the manager is informed of the report before the parent receives it. Looking upon the Setting as a "whole" to determine where help can be most utilised. Being constantly aware of the needs of children. Ensuring that each child is collected by someone known to the Setting. Respecting the confidentiality of information received. Preparing and completing activities to suit the child's stage of development. Ensuring that mealtimes are a time of pleasant social sharing. Toileting, washing, and changing children as required. Ensuring that the Setting is of high quality to meet the needs of individual children from different cultures and religious backgrounds and stages of development. Upholding the high profile of the Setting and its standards at all times. Actively promoting and supporting the safeguarding of children and young people in the workplace and observing Setting policies and procedures. Benefits • Salary - £ up to £ per hour dependant on age and experience• Holidays - 23 days & 8 bank holidays. Nursery closure during Christmas week• A Wellness Day. This day can be used when you need to take time off to recharge, refocus, or when you feel run down and need a day to rest and recover.• Annual subscription to Fiit, which offers our employees the chance to enjoy a range of workouts, from high-intensity training to yoga, from the comfort of their own home or while on the go, through your smart phone or web browser. Whether you're looking to boost your energy levels, improve your fitness, or simply de-stress,• Discount membership card - a membership card that gives you access to hundreds of discounts, deals and offers on big-name brands both online and in store, PLUS a FREE tastecard, giving you access to top savings at big restaurants, pizza delivery, days out and more!• Access to Flick - a market leading training program to support professional growth. Company website : Skills Required Enthusiasm for working with young children An interest in the care, learning and development of young children A commitment to the provision of high quality childcare A positive approach to learning and gaining new skills through teamwork and training opportunities Qualification Required Grade 4/C in English and Maths preferred.Level 2 qualification or equivalent - preferredExperience of working in a childcare is preferable, however, we are prepared to take on newly childcare qualified staff to further train and develop Training Your full role and responsibilities will be set out by your employer. kinderzimmer will provide you with all of the on-the-job training you need to up-skill in your role, and your 20% off-the-job learning will be incorporated as part of your working day.You will be working towards the Level 3 Early Years Educator apprenticeship standard, which includes:• Knowledge, Skills and Behaviours• Level 3 Diploma for the Early Years Educator• Level 3 Award in Paediatric First Aid or Level 3 Award in Emergency Paediatric First Aid• Level 2 Functional Skills in maths and English (if required)This will be delivered through kinderzimmer's dedicated training provider, Realise.Realise is an established training provider that's enjoying an exciting period of growth following a
Job Introduction Do you want to use your business acumen, performance analysis and improvement skills for good? Turning Point is a large Social Enterprise supporting around 100,000 marginalised and disadvantaged people across the country each year. We need a passionate and experienced person to take on the role of Information & Performance Lead supporting our Suffolk Integrated Substance Misuse Treatment Services, and beyond as part of our Insight team. The post has a local/national remit with a hybrid working pattern incorporating a least two days per week at one of our Suffolk Hubs: Bury St Edmunds, Ipswich or Lowestoft. There may also be additional travel between Hubs or to one of our 2 Head Quarters (London and Manchester). We will manage travel to enable a work-life balance. Interviews to be held on Monday 5 th June 2024 via Teams. Role Responsibility You will need to respond to regular and ad-hoc reporting requirements which cover varied audiences from team level to senior management team and up to commissioner level. You will help find ways to showcase performance and celebrate the great work our services and staff deliver, looking beyond commissioner and contract KPIs and into best practice. You'll be able to demonstrate you can get the best out of teams, using your aptitude for leadership, influencing others to be the best they can be. You will be a self-starter with the ability to quickly research and understand the social value of the work we do, alongside that of our local, regional and sector competitors. You will make recommendations and suggestions on where our services and organisation should go. You will help provide information to improve the operational effectiveness and, consequently improve the quality of lives for the people we support. The Ideal Candidate You will be experienced in the preparation and command of large volume data, able to navigate databases and Excel with ease, in order to compile engaging data which can drive performance, tell the story, and really add value for the service, its staff, and its service users. You will need to know how to convert a complex problem in to a manageable (bite-sized) solution. This includes collaboration with others in and out of the organisation to agree the logical/best approach. You do not need to have experience working in health and social care or with substance misuse and public health data sets, although knowledge in these areas would be advantageous. About us As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer. We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support. What Benefits Will I Receive? We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career - we want to support you in every way we can with our total reward package that includes: Comprehensive learning and development opportunities so we can invest in your future - we're proud to have a silver accreditation from Investors in People. Choose from our range of courses to gain recognised qualifications 32 days' paid holiday a year, increasing to 33 days. Plus the option to buy additional holidays and spread the cost An exclusive discounts hub for TP colleagues, to help make your money go further - including high street shopping, pubs and restaurants, mobile phones, gym memberships, and much more. You'll also have access to the Blue Light Card, for even more discounts and savings! Flexible working solutions to support your work-life balance Life Assurance of up to 3x annual salary and a competitive Pension Scheme to support your savings and security Access to our Rightsteps Therapy service - free, confidential telephone based counselling sessions, access to an online wellbeing platform, and a Financial Education hub to support your total wellbeing A 24/7 Employee Assistance Programme including a Digital GP, legal advice and more - all free to you and your immediate family Recognition awards to recognise colleagues' inspirational work and dedication, as well as Long Service bonuses to celebrate your commitment to us Flexible benefit options including a Cycle to Work scheme and interest-free Season Ticket Loans A £300 bonus if you successfully refer a friend as a new colleague through our Refer a Friend scheme, as a thanks from us! We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closing date. Turning Point Attached documents Insight Performance PS (FINAL).pdf Insight Performance JD (FINAL).pdf Apply
May 16, 2024
Full time
Job Introduction Do you want to use your business acumen, performance analysis and improvement skills for good? Turning Point is a large Social Enterprise supporting around 100,000 marginalised and disadvantaged people across the country each year. We need a passionate and experienced person to take on the role of Information & Performance Lead supporting our Suffolk Integrated Substance Misuse Treatment Services, and beyond as part of our Insight team. The post has a local/national remit with a hybrid working pattern incorporating a least two days per week at one of our Suffolk Hubs: Bury St Edmunds, Ipswich or Lowestoft. There may also be additional travel between Hubs or to one of our 2 Head Quarters (London and Manchester). We will manage travel to enable a work-life balance. Interviews to be held on Monday 5 th June 2024 via Teams. Role Responsibility You will need to respond to regular and ad-hoc reporting requirements which cover varied audiences from team level to senior management team and up to commissioner level. You will help find ways to showcase performance and celebrate the great work our services and staff deliver, looking beyond commissioner and contract KPIs and into best practice. You'll be able to demonstrate you can get the best out of teams, using your aptitude for leadership, influencing others to be the best they can be. You will be a self-starter with the ability to quickly research and understand the social value of the work we do, alongside that of our local, regional and sector competitors. You will make recommendations and suggestions on where our services and organisation should go. You will help provide information to improve the operational effectiveness and, consequently improve the quality of lives for the people we support. The Ideal Candidate You will be experienced in the preparation and command of large volume data, able to navigate databases and Excel with ease, in order to compile engaging data which can drive performance, tell the story, and really add value for the service, its staff, and its service users. You will need to know how to convert a complex problem in to a manageable (bite-sized) solution. This includes collaboration with others in and out of the organisation to agree the logical/best approach. You do not need to have experience working in health and social care or with substance misuse and public health data sets, although knowledge in these areas would be advantageous. About us As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer. We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support. What Benefits Will I Receive? We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career - we want to support you in every way we can with our total reward package that includes: Comprehensive learning and development opportunities so we can invest in your future - we're proud to have a silver accreditation from Investors in People. Choose from our range of courses to gain recognised qualifications 32 days' paid holiday a year, increasing to 33 days. Plus the option to buy additional holidays and spread the cost An exclusive discounts hub for TP colleagues, to help make your money go further - including high street shopping, pubs and restaurants, mobile phones, gym memberships, and much more. You'll also have access to the Blue Light Card, for even more discounts and savings! Flexible working solutions to support your work-life balance Life Assurance of up to 3x annual salary and a competitive Pension Scheme to support your savings and security Access to our Rightsteps Therapy service - free, confidential telephone based counselling sessions, access to an online wellbeing platform, and a Financial Education hub to support your total wellbeing A 24/7 Employee Assistance Programme including a Digital GP, legal advice and more - all free to you and your immediate family Recognition awards to recognise colleagues' inspirational work and dedication, as well as Long Service bonuses to celebrate your commitment to us Flexible benefit options including a Cycle to Work scheme and interest-free Season Ticket Loans A £300 bonus if you successfully refer a friend as a new colleague through our Refer a Friend scheme, as a thanks from us! We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closing date. Turning Point Attached documents Insight Performance PS (FINAL).pdf Insight Performance JD (FINAL).pdf Apply
Ciao! Franco Manca, the Neapolitan sourdough pizza restaurant is looking for passionate Front of house members as part of our pizzeria team. We offer full-time or part-time shifts on an hourly pay rate + plus a generous share of tronc. Since our 2008 opening in Brixton's market, we have created an amazing reputation for producing the best Neapolitan sourdough Pizzas. We have restaurants all over the UK and plans for a further expansion with a huge possibility of career growth and personal development. We also offer our Front of house team members: Tronc Scheme Initial 2-week training Free yummy pizzas and soft drinks on shift Free Sourdough bread to cook at home Ongoing personal growth and development with our Franco Academy No Zero-hour contracts Flexible schedules 28 paid holidays Uniform provided AXA Employee Assistance Programme with Health App and counselling Pension Scheme Annual Social events Staff discount when dining in any Franco Manca and other group brands Employee referral Bonus scheme Team competitions and personal rewards Additional leave Career opportunities all over the UK Fun & diverse working environment The Front of House team member we are looking for will: Have previous hospitality experience but not essential, we offer full training Be capable of maintaining high health & safety and hygiene standards Able to work in fast-paced and busy environment Understand what customer service is and possess a hands-on attitude! If you have the skills & passion to become a Franco Manca team member, then welcome to the pioneers of Sourdough Pizza!
May 16, 2024
Full time
Ciao! Franco Manca, the Neapolitan sourdough pizza restaurant is looking for passionate Front of house members as part of our pizzeria team. We offer full-time or part-time shifts on an hourly pay rate + plus a generous share of tronc. Since our 2008 opening in Brixton's market, we have created an amazing reputation for producing the best Neapolitan sourdough Pizzas. We have restaurants all over the UK and plans for a further expansion with a huge possibility of career growth and personal development. We also offer our Front of house team members: Tronc Scheme Initial 2-week training Free yummy pizzas and soft drinks on shift Free Sourdough bread to cook at home Ongoing personal growth and development with our Franco Academy No Zero-hour contracts Flexible schedules 28 paid holidays Uniform provided AXA Employee Assistance Programme with Health App and counselling Pension Scheme Annual Social events Staff discount when dining in any Franco Manca and other group brands Employee referral Bonus scheme Team competitions and personal rewards Additional leave Career opportunities all over the UK Fun & diverse working environment The Front of House team member we are looking for will: Have previous hospitality experience but not essential, we offer full training Be capable of maintaining high health & safety and hygiene standards Able to work in fast-paced and busy environment Understand what customer service is and possess a hands-on attitude! If you have the skills & passion to become a Franco Manca team member, then welcome to the pioneers of Sourdough Pizza!
The Alchemist is an industry leading cocktail bar and restaurant, who is pushing the boundaries on theatrical cocktails, exciting serves and amazing team members. Our menu boasts over 50 signature cocktails, each of which was designed for theatre and guest interaction. We employ cutting-edge techniques such as dry-ice, spherification, clarification, carbonation and flavoured edible-airs. We serve drinks on fire, drinks in lightbulbs and drinks in edible cups. We believe that training is the most important part of making sure that a team member feels comfortable, valued and respected. All of our bartenders will begin their career learning the role of the bar support, as we believe it is fundamental for a well-rounded bartender to know each and every ingredient inside the drinks that they are creating. Our bartenders are paired with a highly qualified trainer for 3 weeks, to make sure that they are comfortable with our recipes and always have somebody to go-to before they are signed off. So, whether you're brand new into bartending and are keen to get your hands onto a shaker for the first time or whether you're already a pro at bartending and are looking for a new challenge, we can guarantee that both you and your guests will have the best time possible. We'll need your commitment, and in return we offer; Free food and hot drinks on shift 50% off food when dining with guests in any of our restaurants Be yourself uniform policy Flexible rota's High standards on drink quality and working conditions Guaranteed birthday + recovery day after off Currency of Kindness scheme allowing you to be paid to give back to local charities to your venue. Genuinely industry leading training, enabling you to feel comfortable when working a station and making drinks. Enabling you to feel confident and enjoy your job. Our bar blade progression scheme, challenging and developing you in return a higher rate of pay Our In Store Trainer scheme, enabling you to develop the next generation of our bartenders Opportunity to get involved with developing our menu Transparent Tronc policy lead by the team, where 100% of gratuities and service charge to go the team on top of your hourly rate 24hr access to employee assistance programme, with counselling, mental health support and financial and legal advice Starts at £11.55 Per Hour + Plus Tronc and Benefits depends on Age, fulltime
May 16, 2024
Full time
The Alchemist is an industry leading cocktail bar and restaurant, who is pushing the boundaries on theatrical cocktails, exciting serves and amazing team members. Our menu boasts over 50 signature cocktails, each of which was designed for theatre and guest interaction. We employ cutting-edge techniques such as dry-ice, spherification, clarification, carbonation and flavoured edible-airs. We serve drinks on fire, drinks in lightbulbs and drinks in edible cups. We believe that training is the most important part of making sure that a team member feels comfortable, valued and respected. All of our bartenders will begin their career learning the role of the bar support, as we believe it is fundamental for a well-rounded bartender to know each and every ingredient inside the drinks that they are creating. Our bartenders are paired with a highly qualified trainer for 3 weeks, to make sure that they are comfortable with our recipes and always have somebody to go-to before they are signed off. So, whether you're brand new into bartending and are keen to get your hands onto a shaker for the first time or whether you're already a pro at bartending and are looking for a new challenge, we can guarantee that both you and your guests will have the best time possible. We'll need your commitment, and in return we offer; Free food and hot drinks on shift 50% off food when dining with guests in any of our restaurants Be yourself uniform policy Flexible rota's High standards on drink quality and working conditions Guaranteed birthday + recovery day after off Currency of Kindness scheme allowing you to be paid to give back to local charities to your venue. Genuinely industry leading training, enabling you to feel comfortable when working a station and making drinks. Enabling you to feel confident and enjoy your job. Our bar blade progression scheme, challenging and developing you in return a higher rate of pay Our In Store Trainer scheme, enabling you to develop the next generation of our bartenders Opportunity to get involved with developing our menu Transparent Tronc policy lead by the team, where 100% of gratuities and service charge to go the team on top of your hourly rate 24hr access to employee assistance programme, with counselling, mental health support and financial and legal advice Starts at £11.55 Per Hour + Plus Tronc and Benefits depends on Age, fulltime
Job Introduction Everyone's Turning-Point is unique! It's that moment when someone realises they have made a small but important step forward. Very often, that small step is the start of the recovery process. Douglas House Independent Hospital is located in Didsbury, South Manchester, Pendlebury House is located in Swinton, both in community settings. We provide rehabilitation, treatment and care for 22 men and women (across both Hospitals), with severe and enduring mental health problems. Service Users are both detained under the Mental Health Act and have Informal status. Douglas / Pendlebury House promote and work within a recovery focused model for SU's participating in a rehabilitation programme. We believe in a person-centred approach. We work towards each individual's personnel recovery goals; encouraging each Service User to optimise their full potential. We aim to reintroduce and maintain daily living skills, promoting choice, independence, and confidence, in order to equip Service Users with the skills and coping strategies to live more independently in the Community whilst managing their illness/psychological distress. We are looking for a dedicated and skilled registered Occupational Therapist to join our team, working at both Pendlebury House and Douglas House Independent Hospital. You will be based working alongside the therapy teams in each hospital that consists of an assistant psychologist and art therapist to deliver the therapy programme. If you are a qualified Occupational Therapist who understands the importance of recovery and are passionate about seeing people achieving independence and empowerment, then we want to hear from you. Role Responsibility As an Occupational Therapist you will hold a central position within the team, working closely with the therapy team and the clinical team to develop and strengthen the therapeutic input within the service. The successful applicant will be confident in applying evidence-based models of occupational therapy that focus on maintaining and restoring functional ability, confidence and competence in living skills and promotes vocational/educational pathways, by linking into local community facilities to endorse social inclusion. The role requires strong engagement and motivational skills and flexibility in working with service users with severe and enduring mental health needs. The successful applicant will be responsible for bringing an OT focus to the activity program, delivering workshops that develop life skills, and support residents to manage and to understand conditions in mental health. The Ideal Candidate You will access clinical supervision and reflective practice meetings regularly. The successful applicant will have a current professional registration as an Occupational Therapist, an understanding of recovery models/approaches with a specific focus on Occupational Therapy interventions. You will also have an awareness and understanding of mental health diagnoses, an understanding of mental health act. The successful applicant will have a keen interest in this client group, and demonstrate an ability to develop assessment skills, working primarily with assessment tools from the Model of Human Occupation, and collaborating with the MDT to devise a care plan tailored to the individual. An understanding of how to manage competing priorities in a busy environment is essential and you will be able to take a calm and professional approach in demanding situations. You will have excellent verbal and written communication skills and an understanding of strategies for encouraging engagement from client groups who can lack motivation due to the features of their mental health difficulties. In return for your hard work, dedication and commitment, we can offer the opportunity to grow, learn and develop your professional skills in an environment that is focused on recovery and collaborative MDT working. About us As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer. Across the varied regions, sectors and settings we operate within, our organisation is held together by a shared vision - and our people are connected by the same values. These include belief in potential, confidence in communication, embracing positive change and always treating each other as individuals. We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support. Our people bring our vision to life. So, if you are enthusiastic, motivated and committed to support others to fulfilling their potential, here at Turning Point, we don't just offer you a job - we offer you a career. What benefits will I receive? We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career - we want to support you in every way we can with our total reward package that includes: Comprehensive learning and development opportunities so we can invest in your future - we're proud to have a silver accreditation from Investors in People. Choose from our range of courses to gain recognised qualifications 28 days' paid holiday a year, increasing with each year of service up to 30 days. Plus the option to buy or sell additional holidays and spread the cost An exclusive discounts hub for TP colleagues, to help make your money go further - including high street shopping, pubs and restaurants, mobile phones, gym memberships, and much more. You'll also have access to the Blue Light Card, for even more discounts and savings! Flexible working solutions to support your work-life balance Life Assurance of up to 3x annual salary and a competitive Pension Scheme to support your savings and security Access to our Rightsteps Therapy service - free, confidential telephone based counselling sessions, access to an online wellbeing platform, and a Financial Education hub to support your total wellbeing A 24/7 Employee Assistance Programme including a Digital GP, legal advice and more - all free to you and your immediate family Recognition awards to recognise colleagues' inspirational work and dedication, as well as Long Service bonuses to celebrate your commitment to us Flexible benefit options including a Cycle to Work scheme and interest-free Season Ticket Loans A £300 bonus if you successfully refer a friend as a new colleague through our Refer a Friend scheme, as a thanks from us! We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closing date. Turning Point Attached documents IH Occupational Therapist v4.pdf Apply
May 16, 2024
Full time
Job Introduction Everyone's Turning-Point is unique! It's that moment when someone realises they have made a small but important step forward. Very often, that small step is the start of the recovery process. Douglas House Independent Hospital is located in Didsbury, South Manchester, Pendlebury House is located in Swinton, both in community settings. We provide rehabilitation, treatment and care for 22 men and women (across both Hospitals), with severe and enduring mental health problems. Service Users are both detained under the Mental Health Act and have Informal status. Douglas / Pendlebury House promote and work within a recovery focused model for SU's participating in a rehabilitation programme. We believe in a person-centred approach. We work towards each individual's personnel recovery goals; encouraging each Service User to optimise their full potential. We aim to reintroduce and maintain daily living skills, promoting choice, independence, and confidence, in order to equip Service Users with the skills and coping strategies to live more independently in the Community whilst managing their illness/psychological distress. We are looking for a dedicated and skilled registered Occupational Therapist to join our team, working at both Pendlebury House and Douglas House Independent Hospital. You will be based working alongside the therapy teams in each hospital that consists of an assistant psychologist and art therapist to deliver the therapy programme. If you are a qualified Occupational Therapist who understands the importance of recovery and are passionate about seeing people achieving independence and empowerment, then we want to hear from you. Role Responsibility As an Occupational Therapist you will hold a central position within the team, working closely with the therapy team and the clinical team to develop and strengthen the therapeutic input within the service. The successful applicant will be confident in applying evidence-based models of occupational therapy that focus on maintaining and restoring functional ability, confidence and competence in living skills and promotes vocational/educational pathways, by linking into local community facilities to endorse social inclusion. The role requires strong engagement and motivational skills and flexibility in working with service users with severe and enduring mental health needs. The successful applicant will be responsible for bringing an OT focus to the activity program, delivering workshops that develop life skills, and support residents to manage and to understand conditions in mental health. The Ideal Candidate You will access clinical supervision and reflective practice meetings regularly. The successful applicant will have a current professional registration as an Occupational Therapist, an understanding of recovery models/approaches with a specific focus on Occupational Therapy interventions. You will also have an awareness and understanding of mental health diagnoses, an understanding of mental health act. The successful applicant will have a keen interest in this client group, and demonstrate an ability to develop assessment skills, working primarily with assessment tools from the Model of Human Occupation, and collaborating with the MDT to devise a care plan tailored to the individual. An understanding of how to manage competing priorities in a busy environment is essential and you will be able to take a calm and professional approach in demanding situations. You will have excellent verbal and written communication skills and an understanding of strategies for encouraging engagement from client groups who can lack motivation due to the features of their mental health difficulties. In return for your hard work, dedication and commitment, we can offer the opportunity to grow, learn and develop your professional skills in an environment that is focused on recovery and collaborative MDT working. About us As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer. Across the varied regions, sectors and settings we operate within, our organisation is held together by a shared vision - and our people are connected by the same values. These include belief in potential, confidence in communication, embracing positive change and always treating each other as individuals. We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support. Our people bring our vision to life. So, if you are enthusiastic, motivated and committed to support others to fulfilling their potential, here at Turning Point, we don't just offer you a job - we offer you a career. What benefits will I receive? We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career - we want to support you in every way we can with our total reward package that includes: Comprehensive learning and development opportunities so we can invest in your future - we're proud to have a silver accreditation from Investors in People. Choose from our range of courses to gain recognised qualifications 28 days' paid holiday a year, increasing with each year of service up to 30 days. Plus the option to buy or sell additional holidays and spread the cost An exclusive discounts hub for TP colleagues, to help make your money go further - including high street shopping, pubs and restaurants, mobile phones, gym memberships, and much more. You'll also have access to the Blue Light Card, for even more discounts and savings! Flexible working solutions to support your work-life balance Life Assurance of up to 3x annual salary and a competitive Pension Scheme to support your savings and security Access to our Rightsteps Therapy service - free, confidential telephone based counselling sessions, access to an online wellbeing platform, and a Financial Education hub to support your total wellbeing A 24/7 Employee Assistance Programme including a Digital GP, legal advice and more - all free to you and your immediate family Recognition awards to recognise colleagues' inspirational work and dedication, as well as Long Service bonuses to celebrate your commitment to us Flexible benefit options including a Cycle to Work scheme and interest-free Season Ticket Loans A £300 bonus if you successfully refer a friend as a new colleague through our Refer a Friend scheme, as a thanks from us! We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closing date. Turning Point Attached documents IH Occupational Therapist v4.pdf Apply
The Alchemist is an industry leading cocktail bar and restaurant, who is pushing the boundaries on theatrical cocktails, exciting serves and amazing team members. Our menu boasts over 50 signature cocktails, each of which was designed for theatre and guest interaction. We employ cutting-edge techniques such as dry-ice, spherification, clarification, carbonation and flavoured edible-airs. We serve drinks on fire, drinks in lightbulbs and drinks in edible cups. We believe that training is the most important part of making sure that a team member feels comfortable, valued and respected. All of our bartenders will begin their career learning the role of the bar support, as we believe it is fundamental for a well-rounded bartender to know each and every ingredient inside the drinks that they are creating. Our bartenders are paired with a highly qualified trainer for 3 weeks, to make sure that they are comfortable with our recipes and always have somebody to go-to before they are signed off. So, whether you're brand new into bartending and are keen to get your hands onto a shaker for the first time or whether you're already a pro at bartending and are looking for a new challenge, we can guarantee that both you and your guests will have the best time possible. We'll need your commitment, and in return we offer; Free food and hot drinks on shift 50% off food when dining with guests in any of our restaurants Be yourself uniform policy Flexible rota's High standards on drink quality and working conditions Guaranteed birthday + recovery day after off Currency of Kindness scheme allowing you to be paid to give back to local charities to your venue. Genuinely industry leading training, enabling you to feel comfortable when working a station and making drinks. Enabling you to feel confident and enjoy your job. Our bar blade progression scheme, challenging and developing you in return a higher rate of pay Our In Store Trainer scheme, enabling you to develop the next generation of our bartenders Opportunity to get involved with developing our menu Transparent Tronc policy lead by the team, where 100% of gratuities and service charge to go the team on top of your hourly rate 24hr access to employee assistance programme, with counselling, mental health support and financial and legal advice Starts at £11.55 Per Hour + Plus Tronc and Benefits depends on Age, fulltime
May 16, 2024
Full time
The Alchemist is an industry leading cocktail bar and restaurant, who is pushing the boundaries on theatrical cocktails, exciting serves and amazing team members. Our menu boasts over 50 signature cocktails, each of which was designed for theatre and guest interaction. We employ cutting-edge techniques such as dry-ice, spherification, clarification, carbonation and flavoured edible-airs. We serve drinks on fire, drinks in lightbulbs and drinks in edible cups. We believe that training is the most important part of making sure that a team member feels comfortable, valued and respected. All of our bartenders will begin their career learning the role of the bar support, as we believe it is fundamental for a well-rounded bartender to know each and every ingredient inside the drinks that they are creating. Our bartenders are paired with a highly qualified trainer for 3 weeks, to make sure that they are comfortable with our recipes and always have somebody to go-to before they are signed off. So, whether you're brand new into bartending and are keen to get your hands onto a shaker for the first time or whether you're already a pro at bartending and are looking for a new challenge, we can guarantee that both you and your guests will have the best time possible. We'll need your commitment, and in return we offer; Free food and hot drinks on shift 50% off food when dining with guests in any of our restaurants Be yourself uniform policy Flexible rota's High standards on drink quality and working conditions Guaranteed birthday + recovery day after off Currency of Kindness scheme allowing you to be paid to give back to local charities to your venue. Genuinely industry leading training, enabling you to feel comfortable when working a station and making drinks. Enabling you to feel confident and enjoy your job. Our bar blade progression scheme, challenging and developing you in return a higher rate of pay Our In Store Trainer scheme, enabling you to develop the next generation of our bartenders Opportunity to get involved with developing our menu Transparent Tronc policy lead by the team, where 100% of gratuities and service charge to go the team on top of your hourly rate 24hr access to employee assistance programme, with counselling, mental health support and financial and legal advice Starts at £11.55 Per Hour + Plus Tronc and Benefits depends on Age, fulltime
Salary Up to £40000.00 per annum plus bonus HOURS Full Time Location : Mitchells and Butlers - West Midlands, Central 6 Retail Park, Warwick Road Coventry CV3 6TA, United Kingdom We recognise a good General Manager is key to our success. You'll build a business to be proud of, help to grow your team and smash targets. We'll always reward you when a job's done well, with bonus opportunities and celebration events. Join us at Mitchells & Butlers, the heart of hospitality. With over 1,600 businesses we're the home of some of the nation's favourite restaurants, bustling bars, cosy country pubs and the local you didn't know we owned. Think of a brand for any occasion, we're all about providing moments to remember. If you're passionate about hospitality, we want to hear from you. This is a suitable opportunity for somebody looking for their first General Manager appointment. WHAT'S IN IT FOR ME? Bonus Scheme - We're all about rewarding the hard work you put in A massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we've got you covered. 20% discount across all off our brands for up to 5 friends and family. Up to 50% discount off PureGym memberships. Celebrating success- award nights, away days and team socials. Private medical and Dental Plans - to keep you safe, secure and always smiling On top of this, as part of Mitchells & Butlers you will receive a pension; 25 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you. Train and inspire your team. Ensure our guests are cared for, being the host to life's memorable moments. Support your business to deliver food and drink to be proud of. Strive towards and achieve business targets. If you're still wondering what it's really like to work in any of our roles at Mitchells & Butlers, why not take a look at our blogs section? We're regularly writing new articles and blogs showcasing our brilliant teams across all of our brands and roles so if you want to learn a little bit more before applying, head over to our Blogs section today. Ever wondered what a average day look like as a General Manager and what can you expect from a shift? Some of our current team give us the lowdown. Mitchells and Butlers - North West, Manchester M60 7RA, UK Mitchells and Butlers - North West, Longsands Ln, The Lodgings, Fulwood, Preston PR2 9PS, UK Mitchells and Butlers - North West, Ashford St, Stoke-on-Trent ST4 2EH, UK Love dining out? You'll love it even more with a massive 33% discount across all our brands when you join us. Whether it's date night at Miller & Carter or family roast at Toby Carvery, we've got you covered. See what other tasty benefits we offer Love dining out? You'll love it even more with a massive 33% discount across all our brands when you join us. Whether it's date night at Miller & Carter or family roast at Toby Carvery, we've got you covered. See what other tasty benefits we offer Love dining out? You'll love it even more with a massive 33% discount across all our brands when you join us. Whether it's date night at Miller & Carter or family roast at Toby Carvery, we've got you covered. See what other tasty benefits we offer Love dining out? You'll love it even more with a massive 33% discount across all our brands when you join us. Whether it's date night at Miller & Carter or family roast at Toby Carvery, we've got you covered. See what other tasty benefits we offer Love dining out? You'll love it even more with a massive 33% discount across all our brands when you join us. Whether it's date night at Miller & Carter or family roast at Toby Carvery, we've got you covered. See what other tasty benefits we offer
May 16, 2024
Full time
Salary Up to £40000.00 per annum plus bonus HOURS Full Time Location : Mitchells and Butlers - West Midlands, Central 6 Retail Park, Warwick Road Coventry CV3 6TA, United Kingdom We recognise a good General Manager is key to our success. You'll build a business to be proud of, help to grow your team and smash targets. We'll always reward you when a job's done well, with bonus opportunities and celebration events. Join us at Mitchells & Butlers, the heart of hospitality. With over 1,600 businesses we're the home of some of the nation's favourite restaurants, bustling bars, cosy country pubs and the local you didn't know we owned. Think of a brand for any occasion, we're all about providing moments to remember. If you're passionate about hospitality, we want to hear from you. This is a suitable opportunity for somebody looking for their first General Manager appointment. WHAT'S IN IT FOR ME? Bonus Scheme - We're all about rewarding the hard work you put in A massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we've got you covered. 20% discount across all off our brands for up to 5 friends and family. Up to 50% discount off PureGym memberships. Celebrating success- award nights, away days and team socials. Private medical and Dental Plans - to keep you safe, secure and always smiling On top of this, as part of Mitchells & Butlers you will receive a pension; 25 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you. Train and inspire your team. Ensure our guests are cared for, being the host to life's memorable moments. Support your business to deliver food and drink to be proud of. Strive towards and achieve business targets. If you're still wondering what it's really like to work in any of our roles at Mitchells & Butlers, why not take a look at our blogs section? We're regularly writing new articles and blogs showcasing our brilliant teams across all of our brands and roles so if you want to learn a little bit more before applying, head over to our Blogs section today. Ever wondered what a average day look like as a General Manager and what can you expect from a shift? Some of our current team give us the lowdown. Mitchells and Butlers - North West, Manchester M60 7RA, UK Mitchells and Butlers - North West, Longsands Ln, The Lodgings, Fulwood, Preston PR2 9PS, UK Mitchells and Butlers - North West, Ashford St, Stoke-on-Trent ST4 2EH, UK Love dining out? You'll love it even more with a massive 33% discount across all our brands when you join us. Whether it's date night at Miller & Carter or family roast at Toby Carvery, we've got you covered. See what other tasty benefits we offer Love dining out? You'll love it even more with a massive 33% discount across all our brands when you join us. Whether it's date night at Miller & Carter or family roast at Toby Carvery, we've got you covered. See what other tasty benefits we offer Love dining out? You'll love it even more with a massive 33% discount across all our brands when you join us. Whether it's date night at Miller & Carter or family roast at Toby Carvery, we've got you covered. See what other tasty benefits we offer Love dining out? You'll love it even more with a massive 33% discount across all our brands when you join us. Whether it's date night at Miller & Carter or family roast at Toby Carvery, we've got you covered. See what other tasty benefits we offer Love dining out? You'll love it even more with a massive 33% discount across all our brands when you join us. Whether it's date night at Miller & Carter or family roast at Toby Carvery, we've got you covered. See what other tasty benefits we offer
The Alchemist is an industry leading cocktail bar and restaurant, who is pushing the boundaries on theatrical cocktails, exciting serves and amazing team members. Our menu boasts over 50 signature cocktails, each of which was designed for theatre and guest interaction. We employ cutting-edge techniques such as dry-ice, spherification, clarification, carbonation and flavoured edible-airs. We serve drinks on fire, drinks in lightbulbs and drinks in edible cups. We believe that training is the most important part of making sure that a team member feels comfortable, valued and respected. All of our bartenders will begin their career learning the role of the bar support, as we believe it is fundamental for a well-rounded bartender to know each and every ingredient inside the drinks that they are creating. Our bartenders are paired with a highly qualified trainer for 3 weeks, to make sure that they are comfortable with our recipes and always have somebody to go-to before they are signed off. So, whether you're brand new into bartending and are keen to get your hands onto a shaker for the first time or whether you're already a pro at bartending and are looking for a new challenge, we can guarantee that both you and your guests will have the best time possible. We'll need your commitment, and in return we offer; Free food and hot drinks on shift 50% off food when dining with guests in any of our restaurants Be yourself uniform policy Flexible rota's High standards on drink quality and working conditions Guaranteed birthday + recovery day after off Currency of Kindness scheme allowing you to be paid to give back to local charities to your venue. Genuinely industry leading training, enabling you to feel comfortable when working a station and making drinks. Enabling you to feel confident and enjoy your job. Our bar blade progression scheme, challenging and developing you in return a higher rate of pay Our In Store Trainer scheme, enabling you to develop the next generation of our bartenders Opportunity to get involved with developing our menu Transparent Tronc policy lead by the team, where 100% of gratuities and service charge to go the team on top of your hourly rate 24hr access to employee assistance programme, with counselling, mental health support and financial and legal advice Starts at £11.55 Per Hour + Plus Tronc and Benefits depends on Age, fulltime
May 16, 2024
Full time
The Alchemist is an industry leading cocktail bar and restaurant, who is pushing the boundaries on theatrical cocktails, exciting serves and amazing team members. Our menu boasts over 50 signature cocktails, each of which was designed for theatre and guest interaction. We employ cutting-edge techniques such as dry-ice, spherification, clarification, carbonation and flavoured edible-airs. We serve drinks on fire, drinks in lightbulbs and drinks in edible cups. We believe that training is the most important part of making sure that a team member feels comfortable, valued and respected. All of our bartenders will begin their career learning the role of the bar support, as we believe it is fundamental for a well-rounded bartender to know each and every ingredient inside the drinks that they are creating. Our bartenders are paired with a highly qualified trainer for 3 weeks, to make sure that they are comfortable with our recipes and always have somebody to go-to before they are signed off. So, whether you're brand new into bartending and are keen to get your hands onto a shaker for the first time or whether you're already a pro at bartending and are looking for a new challenge, we can guarantee that both you and your guests will have the best time possible. We'll need your commitment, and in return we offer; Free food and hot drinks on shift 50% off food when dining with guests in any of our restaurants Be yourself uniform policy Flexible rota's High standards on drink quality and working conditions Guaranteed birthday + recovery day after off Currency of Kindness scheme allowing you to be paid to give back to local charities to your venue. Genuinely industry leading training, enabling you to feel comfortable when working a station and making drinks. Enabling you to feel confident and enjoy your job. Our bar blade progression scheme, challenging and developing you in return a higher rate of pay Our In Store Trainer scheme, enabling you to develop the next generation of our bartenders Opportunity to get involved with developing our menu Transparent Tronc policy lead by the team, where 100% of gratuities and service charge to go the team on top of your hourly rate 24hr access to employee assistance programme, with counselling, mental health support and financial and legal advice Starts at £11.55 Per Hour + Plus Tronc and Benefits depends on Age, fulltime
The Alchemist is an industry leading cocktail bar and restaurant, who is pushing the boundaries on theatrical cocktails, exciting serves and amazing team members. Our menu boasts over 50 signature cocktails, each of which was designed for theatre and guest interaction. We employ cutting-edge techniques such as dry-ice, spherification, clarification, carbonation and flavoured edible-airs. We serve drinks on fire, drinks in lightbulbs and drinks in edible cups. We believe that training is the most important part of making sure that a team member feels comfortable, valued and respected. All of our bartenders will begin their career learning the role of the bar support, as we believe it is fundamental for a well-rounded bartender to know each and every ingredient inside the drinks that they are creating. Our bartenders are paired with a highly qualified trainer for 3 weeks, to make sure that they are comfortable with our recipes and always have somebody to go-to before they are signed off. So, whether you're brand new into bartending and are keen to get your hands onto a shaker for the first time or whether you're already a pro at bartending and are looking for a new challenge, we can guarantee that both you and your guests will have the best time possible. We'll need your commitment, and in return we offer; Free food and hot drinks on shift 50% off food when dining with guests in any of our restaurants Be yourself uniform policy Flexible rota's High standards on drink quality and working conditions Guaranteed birthday + recovery day after off Currency of Kindness scheme allowing you to be paid to give back to local charities to your venue. Genuinely industry leading training, enabling you to feel comfortable when working a station and making drinks. Enabling you to feel confident and enjoy your job. Our bar blade progression scheme, challenging and developing you in return a higher rate of pay Our In Store Trainer scheme, enabling you to develop the next generation of our bartenders Opportunity to get involved with developing our menu Transparent Tronc policy lead by the team, where 100% of gratuities and service charge to go the team on top of your hourly rate 24hr access to employee assistance programme, with counselling, mental health support and financial and legal advice Starts at £11.55 Per Hour + Plus Tronc and Benefits depends on Age, fulltime
May 16, 2024
Full time
The Alchemist is an industry leading cocktail bar and restaurant, who is pushing the boundaries on theatrical cocktails, exciting serves and amazing team members. Our menu boasts over 50 signature cocktails, each of which was designed for theatre and guest interaction. We employ cutting-edge techniques such as dry-ice, spherification, clarification, carbonation and flavoured edible-airs. We serve drinks on fire, drinks in lightbulbs and drinks in edible cups. We believe that training is the most important part of making sure that a team member feels comfortable, valued and respected. All of our bartenders will begin their career learning the role of the bar support, as we believe it is fundamental for a well-rounded bartender to know each and every ingredient inside the drinks that they are creating. Our bartenders are paired with a highly qualified trainer for 3 weeks, to make sure that they are comfortable with our recipes and always have somebody to go-to before they are signed off. So, whether you're brand new into bartending and are keen to get your hands onto a shaker for the first time or whether you're already a pro at bartending and are looking for a new challenge, we can guarantee that both you and your guests will have the best time possible. We'll need your commitment, and in return we offer; Free food and hot drinks on shift 50% off food when dining with guests in any of our restaurants Be yourself uniform policy Flexible rota's High standards on drink quality and working conditions Guaranteed birthday + recovery day after off Currency of Kindness scheme allowing you to be paid to give back to local charities to your venue. Genuinely industry leading training, enabling you to feel comfortable when working a station and making drinks. Enabling you to feel confident and enjoy your job. Our bar blade progression scheme, challenging and developing you in return a higher rate of pay Our In Store Trainer scheme, enabling you to develop the next generation of our bartenders Opportunity to get involved with developing our menu Transparent Tronc policy lead by the team, where 100% of gratuities and service charge to go the team on top of your hourly rate 24hr access to employee assistance programme, with counselling, mental health support and financial and legal advice Starts at £11.55 Per Hour + Plus Tronc and Benefits depends on Age, fulltime
Job Introduction Turning Point, working in partnership with Mind in the City, Hackney and Waltham Forest and Antidote, provide the City and Hackney Recovery service which works with local residents concerned about their drug and alcohol use. The service is based in each of City and Hackney's neighbourhoods in order to be accessible, local and inclusive. The full integrated service contributes to recovery, social inclusion and improving the quality of life of all our service users in the City of London and Hackney borough. It aims to be shaped by the community needs and voices of service users, carers, families, communities, all staff and volunteers. As a Quality & Governance Manager you'll have the chance to make a real difference to the lives of the people we support who are experiencing difficulties from substance use, playing a key role in ensuring quality of service delivery, and ensuring internal and external standards of care are upheld across the service. Passionate about improving service provision, you'll enjoy the opportunity and support to enhance your own life and career too, as you gain the experience and training you need to progress in your career within a social enterprise. So if you're ambitious and ready for a fresh challenge with a sector leader then this could be the opportunity for you. Role Responsibility You will provide support across the service to ensure that service governance and compliance is effectively managed and that competent staff provide a high quality and high performing service. Audit service for full compliance, supporting as appropriate with any issues relating to systems and processes by working closely with: Risk and Assurance departments to ensure regulatory and compliance issues are addressed in services and that quality systems are in place Performance Lead to support NDTMS Data Quality work Local Trainer and R&A in relation to training and staff competence Involvement Lead to monitor service user feedback themes Management Team to embed clinical governance framework The Ideal Candidate Essential Requirements: Analytical and ability to interpret data Proven experience in monitoring, auditing and improving quality of service Relevant qualification in this field Experience of computerised systems including advanced knowledge of software applications, Inc. Microsoft Office in particular Excellent Working knowledge of databases Excellent administrative skills Ability to work as part of a team, demonstrating support to other team members and other teams Experience of working within CQC registered services, and related standards of governance CQC notifications Competencies in incident management processes, and feedback mechanisms. Familiarity with internal and external standards and expectations Customer focussed approach to both internal and external customers Good organisational skills and ability to work on own initiative Good report writing skills About us What Benefits Will I Receive? We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career - we want to support you in every way we can with our total reward package that includes: Comprehensive learning and development opportunities so we can invest in your future - we're proud to have a silver accreditation from Investors in People. Choose from our range of courses to gain recognised qualifications 28 days' paid holiday a year, increasing with each year of service up to 30 days. Plus the option to buy additional holidays and spread the cost An exclusive discounts hub for TP colleagues, to help make your money go further - including high street shopping, pubs and restaurants, mobile phones, gym memberships, and much more. You'll also have access to the Blue Light Card, for even more discounts and savings! Flexible working solutions to support your work-life balance Life Assurance of up to 3x annual salary and a competitive Pension Scheme to support your savings and security Access to our Rightsteps Therapy service - free, confidential telephone based counselling sessions, access to an online wellbeing platform, and a Financial Education hub to support your total wellbeing A 24/7 Employee Assistance Programme including a Digital GP, legal advice and more - all free to you and your immediate family Recognition awards to recognise colleagues' inspirational work and dedication, as well as Long Service bonuses to celebrate your commitment to us Flexible benefit options including a Cycle to Work scheme and interest-free Season Ticket Loans A £300 bonus if you successfully refer a friend as a new colleague through our Refer a Friend scheme, as a thanks from us! We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. Turning Point Attached documents SM - Quality and Governance Manager.pdf Apply
May 16, 2024
Full time
Job Introduction Turning Point, working in partnership with Mind in the City, Hackney and Waltham Forest and Antidote, provide the City and Hackney Recovery service which works with local residents concerned about their drug and alcohol use. The service is based in each of City and Hackney's neighbourhoods in order to be accessible, local and inclusive. The full integrated service contributes to recovery, social inclusion and improving the quality of life of all our service users in the City of London and Hackney borough. It aims to be shaped by the community needs and voices of service users, carers, families, communities, all staff and volunteers. As a Quality & Governance Manager you'll have the chance to make a real difference to the lives of the people we support who are experiencing difficulties from substance use, playing a key role in ensuring quality of service delivery, and ensuring internal and external standards of care are upheld across the service. Passionate about improving service provision, you'll enjoy the opportunity and support to enhance your own life and career too, as you gain the experience and training you need to progress in your career within a social enterprise. So if you're ambitious and ready for a fresh challenge with a sector leader then this could be the opportunity for you. Role Responsibility You will provide support across the service to ensure that service governance and compliance is effectively managed and that competent staff provide a high quality and high performing service. Audit service for full compliance, supporting as appropriate with any issues relating to systems and processes by working closely with: Risk and Assurance departments to ensure regulatory and compliance issues are addressed in services and that quality systems are in place Performance Lead to support NDTMS Data Quality work Local Trainer and R&A in relation to training and staff competence Involvement Lead to monitor service user feedback themes Management Team to embed clinical governance framework The Ideal Candidate Essential Requirements: Analytical and ability to interpret data Proven experience in monitoring, auditing and improving quality of service Relevant qualification in this field Experience of computerised systems including advanced knowledge of software applications, Inc. Microsoft Office in particular Excellent Working knowledge of databases Excellent administrative skills Ability to work as part of a team, demonstrating support to other team members and other teams Experience of working within CQC registered services, and related standards of governance CQC notifications Competencies in incident management processes, and feedback mechanisms. Familiarity with internal and external standards and expectations Customer focussed approach to both internal and external customers Good organisational skills and ability to work on own initiative Good report writing skills About us What Benefits Will I Receive? We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career - we want to support you in every way we can with our total reward package that includes: Comprehensive learning and development opportunities so we can invest in your future - we're proud to have a silver accreditation from Investors in People. Choose from our range of courses to gain recognised qualifications 28 days' paid holiday a year, increasing with each year of service up to 30 days. Plus the option to buy additional holidays and spread the cost An exclusive discounts hub for TP colleagues, to help make your money go further - including high street shopping, pubs and restaurants, mobile phones, gym memberships, and much more. You'll also have access to the Blue Light Card, for even more discounts and savings! Flexible working solutions to support your work-life balance Life Assurance of up to 3x annual salary and a competitive Pension Scheme to support your savings and security Access to our Rightsteps Therapy service - free, confidential telephone based counselling sessions, access to an online wellbeing platform, and a Financial Education hub to support your total wellbeing A 24/7 Employee Assistance Programme including a Digital GP, legal advice and more - all free to you and your immediate family Recognition awards to recognise colleagues' inspirational work and dedication, as well as Long Service bonuses to celebrate your commitment to us Flexible benefit options including a Cycle to Work scheme and interest-free Season Ticket Loans A £300 bonus if you successfully refer a friend as a new colleague through our Refer a Friend scheme, as a thanks from us! We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. Turning Point Attached documents SM - Quality and Governance Manager.pdf Apply