IT Support Team Leader - Greenwich, London (Hybrid) - 40,000 to 45,000 Per annum + Bonus and 6,000 Car Allowance We are on the hunt for a technically skilled Senior IT Support engineer with experience leading teams and managing projects including product rollouts and overhauls. In this role you'll be working on the delivery of IT support to team members across the business and operating in tandem with the international IT Support function with a base in Paris. This is a Hybrid position with a standard arrangement being for 3days in office and 2days from home each week. Responsibilities: Lead support team monitoring objectives, performance and achievements Work in collaboration with the Global Support Infrastructure Ensure compliance with standards and maintenance of appropriate documentation for work undertaken on hardware, software, and networks Users support and workstation deployment Corrective and preventive work on multiple networks Participate and support local or global projects implementations System monitoring including Hardware fault and diagnostics Monitor, categorize, set priority of incoming tickets. Ensure service or project issues are resolved or escalated within agreed SLAs Support for Microsoft related technologies including Windows Server, Exchange, SQL, SharePoint online, Office 365 and Azure Support for network infrastructure : WAN and LAN connectivity, routers, firewalls, and security Remote access solution implementation and support : VPN and Remote Desktop Services Technical services and support of VoIP telephony solutions (Teams Phone) Skills and Experience: Strong experience dealing with Microsoft Servers, Microsoft Networks, desktop computing and medium-scale applications systems Strong fault finding and troubleshooting skills Familiarity with all Microsoft technologies - Office 365, Azure, Windows 10, Server (Apply online only), AD, Hyper V Experience with troubleshooting and managing VoIP telephony Outstanding stakeholder communication skills and the ability to translate technical jargon into simple English when needed Experience managing projects and roll outs
May 18, 2024
Full time
IT Support Team Leader - Greenwich, London (Hybrid) - 40,000 to 45,000 Per annum + Bonus and 6,000 Car Allowance We are on the hunt for a technically skilled Senior IT Support engineer with experience leading teams and managing projects including product rollouts and overhauls. In this role you'll be working on the delivery of IT support to team members across the business and operating in tandem with the international IT Support function with a base in Paris. This is a Hybrid position with a standard arrangement being for 3days in office and 2days from home each week. Responsibilities: Lead support team monitoring objectives, performance and achievements Work in collaboration with the Global Support Infrastructure Ensure compliance with standards and maintenance of appropriate documentation for work undertaken on hardware, software, and networks Users support and workstation deployment Corrective and preventive work on multiple networks Participate and support local or global projects implementations System monitoring including Hardware fault and diagnostics Monitor, categorize, set priority of incoming tickets. Ensure service or project issues are resolved or escalated within agreed SLAs Support for Microsoft related technologies including Windows Server, Exchange, SQL, SharePoint online, Office 365 and Azure Support for network infrastructure : WAN and LAN connectivity, routers, firewalls, and security Remote access solution implementation and support : VPN and Remote Desktop Services Technical services and support of VoIP telephony solutions (Teams Phone) Skills and Experience: Strong experience dealing with Microsoft Servers, Microsoft Networks, desktop computing and medium-scale applications systems Strong fault finding and troubleshooting skills Familiarity with all Microsoft technologies - Office 365, Azure, Windows 10, Server (Apply online only), AD, Hyper V Experience with troubleshooting and managing VoIP telephony Outstanding stakeholder communication skills and the ability to translate technical jargon into simple English when needed Experience managing projects and roll outs
Systems Engineer Warrington £30,000 - £40,000 This position offers you the opportunity to tackle a broad spectrum of technical challenges, from server and Citrix management to desktop and laptop imaging, ensuring an optimal digital experience for all users. Enjoy the chance to lead crucial projects, solve technical issues, and make significant contributions to the infrastructure of a rapidly growing click apply for full job details
May 18, 2024
Full time
Systems Engineer Warrington £30,000 - £40,000 This position offers you the opportunity to tackle a broad spectrum of technical challenges, from server and Citrix management to desktop and laptop imaging, ensuring an optimal digital experience for all users. Enjoy the chance to lead crucial projects, solve technical issues, and make significant contributions to the infrastructure of a rapidly growing click apply for full job details
Job order - J(Apply online only) - Permanent Full Time Title EUC Engineer Category Infrastructure/Cloud City London, England - London, United Kingdom Job Description EUC Engineer Position Description If it takes seriously complex IT systems to keep your organisational skills challenged, and youve never encountered a network you didnt want to improve, theres a digital revolution brewing in the UK that could use your talents. From public service transformation to cutting-edge commercial projects, our work has a wide reach, helping make the everyday easier, for everyone. When you start your CGI story, not only will you be improving peoples lives, you can be sure well do the same for you. And the even better news? Our friendly team will keep you inspired and will support you to do what you do best, better. CGI was recognised in the Sunday Times Best Places to Work List 2023 and has been named one of the Worlds Best Employers by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching), which makes you a member not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Due the nature of this role you will be required to be onsite in our London office location 5 days a week. Your future duties and responsibilities As an EUC Engineer, you will play a crucial role in ensuring the stability and efficiency of our client's desktop computing environment. You will be responsible for maintaining, troubleshooting, and upgrading desktop hardware and peripherals. This role requires a customer-focused mindset, strong technical skills, and the ability to work independently. Key Responsibilities: Manage walk up Tech Bar service Perform hardware installations, upgrades, and maintenance of desktops, laptops, and peripherals. Diagnose and resolve hardware-related issues, providing prompt and effective technical support to end-users. Meeting room and AV support Collaborate with the client's IT team to ensure seamless integration of hardware solutions. Monitor and manage inventory of desktop hardware components and accessories. Stay updated on industry trends and emerging technologies to recommend hardware improvements. Required qualifications to be successful in this role Proven experience in desktop hardware support and maintenance. Strong knowledge of operating systems, including Windows and macOS. Familiarity with virtualization technologies and endpoint security. Excellent troubleshooting and problem-solving skills. Exceptional customer service and communication abilities. Together, as owners, lets turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, youll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction. Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our teamone of the largest IT and business consulting services firms in the world. Skills Hardware Installation Windows Reference (phone number removed)
May 18, 2024
Full time
Job order - J(Apply online only) - Permanent Full Time Title EUC Engineer Category Infrastructure/Cloud City London, England - London, United Kingdom Job Description EUC Engineer Position Description If it takes seriously complex IT systems to keep your organisational skills challenged, and youve never encountered a network you didnt want to improve, theres a digital revolution brewing in the UK that could use your talents. From public service transformation to cutting-edge commercial projects, our work has a wide reach, helping make the everyday easier, for everyone. When you start your CGI story, not only will you be improving peoples lives, you can be sure well do the same for you. And the even better news? Our friendly team will keep you inspired and will support you to do what you do best, better. CGI was recognised in the Sunday Times Best Places to Work List 2023 and has been named one of the Worlds Best Employers by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching), which makes you a member not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Due the nature of this role you will be required to be onsite in our London office location 5 days a week. Your future duties and responsibilities As an EUC Engineer, you will play a crucial role in ensuring the stability and efficiency of our client's desktop computing environment. You will be responsible for maintaining, troubleshooting, and upgrading desktop hardware and peripherals. This role requires a customer-focused mindset, strong technical skills, and the ability to work independently. Key Responsibilities: Manage walk up Tech Bar service Perform hardware installations, upgrades, and maintenance of desktops, laptops, and peripherals. Diagnose and resolve hardware-related issues, providing prompt and effective technical support to end-users. Meeting room and AV support Collaborate with the client's IT team to ensure seamless integration of hardware solutions. Monitor and manage inventory of desktop hardware components and accessories. Stay updated on industry trends and emerging technologies to recommend hardware improvements. Required qualifications to be successful in this role Proven experience in desktop hardware support and maintenance. Strong knowledge of operating systems, including Windows and macOS. Familiarity with virtualization technologies and endpoint security. Excellent troubleshooting and problem-solving skills. Exceptional customer service and communication abilities. Together, as owners, lets turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, youll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction. Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our teamone of the largest IT and business consulting services firms in the world. Skills Hardware Installation Windows Reference (phone number removed)
The Role Responsible for the efficient operation, utilization, and support of information and communications technology. Will collaborate with local and corporate IT to devise an IT strategy for the UK and Germany offices to meet the needs of individual departments and overall business needs. Additionally, will have some budgetary preparation and proposal responsibilities. Will be required to work on both local and corporate IT projects under the supervision of the IT Manager. This is all office-based and you must hold the full right to work in the UK for the foreseeable future. Responsibilities Maintain, manage, and develop all aspects of the IT systems and network infrastructure for UK and Germany facilities in conjunction with and approved by Corporate IT. Ensuring the local and corporate management teams are kept appraised of potential weaknesses or threats to security within the IT Infrastructure in UK and Germany. Will coordinate with global IT Security team to address potential threats and initiatives as needed. Provide helpdesk services including day-to-day support for all IT related queries and issues and provide support where required. Use Ivanti service desk and manager to track all service requests and assets. Manage the development, administration, and upgrades of all Microsoft and corporate approved third-party software applications. Coordinate with local and global IT leadership to ensure adequate IT resource availability to support the needs of the business. Provide remote and onsite support to Spellman facilities globally as required Requirements Experience in all Microsoft Windows Enterprise technologies including Windows OS, Windows Server, Office 365, SharePoint, SQL Server and SRS Reporting Services, CRM, and Microsoft Teams. Third-party Software Systems including Glovia G2 (or experience with another ERP system), Rubrik Backup, Citrix, Windows RDS, Ivanti management suite and Service desk, and DLP solutions. Hardware solutions including SAN, Servers, Desktops, and Laptops. Experience with VOIP and Microsoft Teams Phone Systems. The Package The salary offered for this position is 25,000- 35,000 to a candidate who can meet all key qualifications and abilities.
May 18, 2024
Full time
The Role Responsible for the efficient operation, utilization, and support of information and communications technology. Will collaborate with local and corporate IT to devise an IT strategy for the UK and Germany offices to meet the needs of individual departments and overall business needs. Additionally, will have some budgetary preparation and proposal responsibilities. Will be required to work on both local and corporate IT projects under the supervision of the IT Manager. This is all office-based and you must hold the full right to work in the UK for the foreseeable future. Responsibilities Maintain, manage, and develop all aspects of the IT systems and network infrastructure for UK and Germany facilities in conjunction with and approved by Corporate IT. Ensuring the local and corporate management teams are kept appraised of potential weaknesses or threats to security within the IT Infrastructure in UK and Germany. Will coordinate with global IT Security team to address potential threats and initiatives as needed. Provide helpdesk services including day-to-day support for all IT related queries and issues and provide support where required. Use Ivanti service desk and manager to track all service requests and assets. Manage the development, administration, and upgrades of all Microsoft and corporate approved third-party software applications. Coordinate with local and global IT leadership to ensure adequate IT resource availability to support the needs of the business. Provide remote and onsite support to Spellman facilities globally as required Requirements Experience in all Microsoft Windows Enterprise technologies including Windows OS, Windows Server, Office 365, SharePoint, SQL Server and SRS Reporting Services, CRM, and Microsoft Teams. Third-party Software Systems including Glovia G2 (or experience with another ERP system), Rubrik Backup, Citrix, Windows RDS, Ivanti management suite and Service desk, and DLP solutions. Hardware solutions including SAN, Servers, Desktops, and Laptops. Experience with VOIP and Microsoft Teams Phone Systems. The Package The salary offered for this position is 25,000- 35,000 to a candidate who can meet all key qualifications and abilities.
Teqniq is searching for a Cloud and Platform Lead to work in the public sector. 40 hours per week. 3 months contract. 08:00-17:00 Job Description: Do you want to work as part of a dedicated team supporting Citrix XenDesktop and XenApp Servers for 4000+ colleagues across multiple organisations. As a cloud and platform Lead you will be part of a multidisciplinary team with your focus on the User experience. It is expected that team members will have one or more technical specialism and also a good generalist knowledge and troubleshooting ability across all infrastructure components. It is key to this role that you have exceptional skills in Citrix and End User Compute technologies (AppV, Xenapp, application packaging and sequencing)You will need to act as a technical specialist to solve problems and act as a point of escalation for junior team members. You will be expected to design and deploy changes and upgrades to the environment. As an agile organisation you will be expected to work within virtual teams within the wider digital and IT department in the delivery of business projects. Provide out of hours support for the Cloud and Platform services and infrastructure and may additionally be asked to join the formal Out of Hours support rota. Understanding of and working to the ITIL framework is essential. About Us: In Digital and IT, we want to encourage behaviours that support the values of both of our Councils.Within teams and across the broader Digital and IT department, we'll be expecting more senior team members to play an active part in developing, mentoring and buddying the less senior members of the team, even if they do not have direct line management responsibility for them. This way, we aim to build a high-performing and flexible team that supports one another and is able to deliver both ongoing service and transformational change for Digital and IT customers and communities.All team members have the opportunity to develop and display leadership qualities by taking ownership of the work they do and being committed and present in their interactions with other team members and with our customersWe expect every member of staff to invest in their own personal development and breadth of experience and capability. This is not achieved purely through formal training courses but also by getting involved, being inquisitive, challenging yourself and seeking out other opportunities to learn and to stay up-to-date with technology and business direction We have the responsibility of digitally enabling our Councils and communities - so every team member should be an ambassador for our solutions and technologies, whether or not they are in a technical role. We need to set an example by using our digital capabilities and facilities in full and with our customers so that they are inspired by what technology could do for them.About You: To be successful in the role of Cloud and platform engineer, you will be able to demonstrate the following key criteria:Technical Skills:Citrix Knowledge: In-depth understanding of Citrix products including XenApp, XenDesktop, NetScaler, and Citrix Virtual Apps and Desktops. Maintain and manage the gold image build and life cycle.Application packaging: In-depth understanding of application packaging and delivery within a citrix environment with App-V technologiesInfrastructure Expertise: Solid knowledge of Windows Server administration, Active Directory, virtualization technologies (like Hyper-V & VMware), networking concepts (DNS, DHCP), and PowerShell scripting.Troubleshooting and Problem-solving: Ability to diagnose and resolve complex Citrix issues efficiently.Security Best Practices: Understanding of security principles to configure and maintain a secure Citrix environment.Leadership Skills:Team Management: Experience leading and mentoring a team of Citrix & packaging engineers.Communication: Excellent communication skills to clearly explain technical concepts to both technical and non-technical audiences.Project Management: Proven ability to plan, execute, and monitor projects effectively.Strategic Thinking: Ability to develop and implement long-term strategies for optimising the Citrix environment and aligning it with business goals.Additional Desirable Skills:Citrix Certifications: Certifications like Citrix Certified Professional - Virtualization (CCP-V)Other Certifications: Microsoft MCSA or MCSE; AWS certifications Automation Skills: Experience with scripting languages (PowerShell) to automate Citrix tasks.Cloud Knowledge: Understanding of cloud-based Citrix deployments (Citrix Cloud).This role has a requirement for on site regular attendance in both our Sutton and Kingston offices. TEQ-0524-RQ IND2 Disclaimer : On applying for this vacancy, you agree that your personal details will be passed onto our client, (or any third parties we have dealings with) for their consideration of your suitability for the role. I acknowledge that it is my responsibility to notify teqniq of any hirer who I do not want my details to be passed onto.
May 18, 2024
Full time
Teqniq is searching for a Cloud and Platform Lead to work in the public sector. 40 hours per week. 3 months contract. 08:00-17:00 Job Description: Do you want to work as part of a dedicated team supporting Citrix XenDesktop and XenApp Servers for 4000+ colleagues across multiple organisations. As a cloud and platform Lead you will be part of a multidisciplinary team with your focus on the User experience. It is expected that team members will have one or more technical specialism and also a good generalist knowledge and troubleshooting ability across all infrastructure components. It is key to this role that you have exceptional skills in Citrix and End User Compute technologies (AppV, Xenapp, application packaging and sequencing)You will need to act as a technical specialist to solve problems and act as a point of escalation for junior team members. You will be expected to design and deploy changes and upgrades to the environment. As an agile organisation you will be expected to work within virtual teams within the wider digital and IT department in the delivery of business projects. Provide out of hours support for the Cloud and Platform services and infrastructure and may additionally be asked to join the formal Out of Hours support rota. Understanding of and working to the ITIL framework is essential. About Us: In Digital and IT, we want to encourage behaviours that support the values of both of our Councils.Within teams and across the broader Digital and IT department, we'll be expecting more senior team members to play an active part in developing, mentoring and buddying the less senior members of the team, even if they do not have direct line management responsibility for them. This way, we aim to build a high-performing and flexible team that supports one another and is able to deliver both ongoing service and transformational change for Digital and IT customers and communities.All team members have the opportunity to develop and display leadership qualities by taking ownership of the work they do and being committed and present in their interactions with other team members and with our customersWe expect every member of staff to invest in their own personal development and breadth of experience and capability. This is not achieved purely through formal training courses but also by getting involved, being inquisitive, challenging yourself and seeking out other opportunities to learn and to stay up-to-date with technology and business direction We have the responsibility of digitally enabling our Councils and communities - so every team member should be an ambassador for our solutions and technologies, whether or not they are in a technical role. We need to set an example by using our digital capabilities and facilities in full and with our customers so that they are inspired by what technology could do for them.About You: To be successful in the role of Cloud and platform engineer, you will be able to demonstrate the following key criteria:Technical Skills:Citrix Knowledge: In-depth understanding of Citrix products including XenApp, XenDesktop, NetScaler, and Citrix Virtual Apps and Desktops. Maintain and manage the gold image build and life cycle.Application packaging: In-depth understanding of application packaging and delivery within a citrix environment with App-V technologiesInfrastructure Expertise: Solid knowledge of Windows Server administration, Active Directory, virtualization technologies (like Hyper-V & VMware), networking concepts (DNS, DHCP), and PowerShell scripting.Troubleshooting and Problem-solving: Ability to diagnose and resolve complex Citrix issues efficiently.Security Best Practices: Understanding of security principles to configure and maintain a secure Citrix environment.Leadership Skills:Team Management: Experience leading and mentoring a team of Citrix & packaging engineers.Communication: Excellent communication skills to clearly explain technical concepts to both technical and non-technical audiences.Project Management: Proven ability to plan, execute, and monitor projects effectively.Strategic Thinking: Ability to develop and implement long-term strategies for optimising the Citrix environment and aligning it with business goals.Additional Desirable Skills:Citrix Certifications: Certifications like Citrix Certified Professional - Virtualization (CCP-V)Other Certifications: Microsoft MCSA or MCSE; AWS certifications Automation Skills: Experience with scripting languages (PowerShell) to automate Citrix tasks.Cloud Knowledge: Understanding of cloud-based Citrix deployments (Citrix Cloud).This role has a requirement for on site regular attendance in both our Sutton and Kingston offices. TEQ-0524-RQ IND2 Disclaimer : On applying for this vacancy, you agree that your personal details will be passed onto our client, (or any third parties we have dealings with) for their consideration of your suitability for the role. I acknowledge that it is my responsibility to notify teqniq of any hirer who I do not want my details to be passed onto.
Second Line Technician needed to cover one of our clients Schools in the Esher area. We are a leading managed service provider in the Education Sector, and are looking for a Second Line Technician to join our very busy, expanding team supporting IT in the Esher Area. This is an exciting op portunity for a Technician to join a highly recognized and always expanding IT solutions and managed service provider, working for a company that puts engineering excellence first. Our requirement is for an Technician with some background in supporting infrastructures and Microsoft technologies. You will be working in an educational environment with a team of dedicated professionals. Our team of experienced seniors will be supporting you either remotely or as a site visit, enabling you to further your career within the sector and provide an outstanding service to our clients. Your responsibilities will include: Under the guidance of the Network Manager: provide specialist ICT support that ensures the school establishes and maintains high quality learning facilities. Take a lead role supporting multiple remote sites personally, working solo. Connect-up and check hardware for normal operation. Set-up a suitable desktop environment for users of a standalone or networked PC. Install all software applications as required. Perform set-up and checking of networked PC's. Perform maintenance task for user accounts. Use simple utilities to change information on the intranet. Provide a good level of technical expertise to all assigned customer networks, To use our ticket-based system to manage and resolve problems. To identify areas of Growth within the school from a Technical and Engineering front and escalate this to the account manager. Ability to effectively communicate (verbally and in writing) technical information to the client and commercial information to the account manager. To do complete our regular checks on our client systems. Requirements Experience in a helpdesk or support environment. Microsoft Server Skills are desirable. Professional and polished communication skills. Experience in the education sector is desirable but not essential. Must have a clean and valid DBS disclosure. Keen desire to learn and expand on your existing knowledge/ skills. Benefits and Opportunities We can offer you: An environment that is underpinned by a passionate, people driven company. It is our mission to support and develop our staff. Exceptional career development and advancement opportunities including Microsoft/Apple training. Opportunities to gain experience in high level IT projects. The potential to progress to the senior levels of our management team. A remuneration scale that encourages and rewards progression and improvement. 25 Days Holiday (loyalty service holiday scheme). Sage Benefits. If you are interested in this role and would like to find out more, we would love to hear from you.
May 17, 2024
Full time
Second Line Technician needed to cover one of our clients Schools in the Esher area. We are a leading managed service provider in the Education Sector, and are looking for a Second Line Technician to join our very busy, expanding team supporting IT in the Esher Area. This is an exciting op portunity for a Technician to join a highly recognized and always expanding IT solutions and managed service provider, working for a company that puts engineering excellence first. Our requirement is for an Technician with some background in supporting infrastructures and Microsoft technologies. You will be working in an educational environment with a team of dedicated professionals. Our team of experienced seniors will be supporting you either remotely or as a site visit, enabling you to further your career within the sector and provide an outstanding service to our clients. Your responsibilities will include: Under the guidance of the Network Manager: provide specialist ICT support that ensures the school establishes and maintains high quality learning facilities. Take a lead role supporting multiple remote sites personally, working solo. Connect-up and check hardware for normal operation. Set-up a suitable desktop environment for users of a standalone or networked PC. Install all software applications as required. Perform set-up and checking of networked PC's. Perform maintenance task for user accounts. Use simple utilities to change information on the intranet. Provide a good level of technical expertise to all assigned customer networks, To use our ticket-based system to manage and resolve problems. To identify areas of Growth within the school from a Technical and Engineering front and escalate this to the account manager. Ability to effectively communicate (verbally and in writing) technical information to the client and commercial information to the account manager. To do complete our regular checks on our client systems. Requirements Experience in a helpdesk or support environment. Microsoft Server Skills are desirable. Professional and polished communication skills. Experience in the education sector is desirable but not essential. Must have a clean and valid DBS disclosure. Keen desire to learn and expand on your existing knowledge/ skills. Benefits and Opportunities We can offer you: An environment that is underpinned by a passionate, people driven company. It is our mission to support and develop our staff. Exceptional career development and advancement opportunities including Microsoft/Apple training. Opportunities to gain experience in high level IT projects. The potential to progress to the senior levels of our management team. A remuneration scale that encourages and rewards progression and improvement. 25 Days Holiday (loyalty service holiday scheme). Sage Benefits. If you are interested in this role and would like to find out more, we would love to hear from you.
IT Engineer needed to cover one of our clients Schools in the Hassocks area. Salary £25,000 + benefits. We are a leading managed service provider in the Education Sector and we are looking for an IT Engineer to join our very busy, expanding team supporting IT in the Hassocks Area. This is an exciting op portunity for an IT Engineer to join a highly recognized and always expanding IT solutions and managed service provider, working for a company that puts engineering excellence first. Our requirement is for a IT Engineer with some background in supporting infrastructures and Microsoft technologies, although induction and on-the-job training with our experienced on-site team will be provided. As a IT Engineer, you will be working in an educational environment with a team of dedicated professionals. Our team of experienced seniors will be supporting you either remotely or as a site visit, enabling you to further your career within the sector and provide an outstanding service to our clients. Your responsibilities will include: Under the guidance of the Network Manager: provide specialist ICT support that ensures the school establishes and maintains high quality learning facilities. Connect up and check hardware for normal operation. Set-up a suitable desktop environment for users of a standalone or networked PC. Install simple software applications as required. Perform basic set-up and checking of networked PC's. Perform basic maintenance task for user accounts. Use simple utilities to change information on the intranet. Provide a good level of technical expertise to all assigned customer networks, To use our ticket based system to manage and resolve problems. To identify areas of Growth within the school from a Technical and Engineering front and escalate this to the account manager. Ability to effectively communicate (verbally and in writing) technical information to the client and commercial information to the account manager. To do complete our regular checks on our client systems. Requirements Experience in a helpdesk or support environment. You will be willing to work in teams to resolve common problems, and also be part of our rollout project teams. Microsoft Server Skills are desirable. Professional and polished communication skills. Experience in the education sector is desirable but not essential. Must have a clean and valid DBS disclosure. Keen desire to learn and expand on your existing knowledge/ skills. Benefits and Opportunities We can offer you: An environment that is underpinned by a passionate, people driven company. It is our mission to support and develop our staff. Exceptional career development and advancement opportunities including Microsoft/Apple training. Opportunities to gain experience in high level IT projects. The potential to progress to the senior levels of our management team. A remuneration scale that encourages and rewards progression and improvement. 25 Days Holiday (loyalty service holiday scheme). Sage Benefits. If you are interested in this role and would like to find out more we would love to hear from you!
May 17, 2024
Full time
IT Engineer needed to cover one of our clients Schools in the Hassocks area. Salary £25,000 + benefits. We are a leading managed service provider in the Education Sector and we are looking for an IT Engineer to join our very busy, expanding team supporting IT in the Hassocks Area. This is an exciting op portunity for an IT Engineer to join a highly recognized and always expanding IT solutions and managed service provider, working for a company that puts engineering excellence first. Our requirement is for a IT Engineer with some background in supporting infrastructures and Microsoft technologies, although induction and on-the-job training with our experienced on-site team will be provided. As a IT Engineer, you will be working in an educational environment with a team of dedicated professionals. Our team of experienced seniors will be supporting you either remotely or as a site visit, enabling you to further your career within the sector and provide an outstanding service to our clients. Your responsibilities will include: Under the guidance of the Network Manager: provide specialist ICT support that ensures the school establishes and maintains high quality learning facilities. Connect up and check hardware for normal operation. Set-up a suitable desktop environment for users of a standalone or networked PC. Install simple software applications as required. Perform basic set-up and checking of networked PC's. Perform basic maintenance task for user accounts. Use simple utilities to change information on the intranet. Provide a good level of technical expertise to all assigned customer networks, To use our ticket based system to manage and resolve problems. To identify areas of Growth within the school from a Technical and Engineering front and escalate this to the account manager. Ability to effectively communicate (verbally and in writing) technical information to the client and commercial information to the account manager. To do complete our regular checks on our client systems. Requirements Experience in a helpdesk or support environment. You will be willing to work in teams to resolve common problems, and also be part of our rollout project teams. Microsoft Server Skills are desirable. Professional and polished communication skills. Experience in the education sector is desirable but not essential. Must have a clean and valid DBS disclosure. Keen desire to learn and expand on your existing knowledge/ skills. Benefits and Opportunities We can offer you: An environment that is underpinned by a passionate, people driven company. It is our mission to support and develop our staff. Exceptional career development and advancement opportunities including Microsoft/Apple training. Opportunities to gain experience in high level IT projects. The potential to progress to the senior levels of our management team. A remuneration scale that encourages and rewards progression and improvement. 25 Days Holiday (loyalty service holiday scheme). Sage Benefits. If you are interested in this role and would like to find out more we would love to hear from you!
Power Bi Developer Main Objective Utilising the PBI stack to transform business requirements and complex data into streamlined and robust data models and effective visualisations. Delivering an optimal user experience to users and leading them to actionable insights and data-driven decision making. Responsibilities End to end requirements capture, design and implementation of BI solutions using Power BI Connect PBI to and join diverse data sources to establish optimised data models Considered and user-tailored data visualisations to facilitate insight Interact with business stakeholders to determine requirements Collaborate with technical and non-technical team members and clients, business analysts, data engineers Troubleshooting data and PBI related issues and maintenance of PBI infrastructure Data governance and security, making use of security features within PBI eg. row level security Stay updated with latest trends and developments in Power BI and data visualisation Requirements Proficient with PBI desktop and PBI service Data modelling Advanced DAX and Power Query M Code MSSQL Strong communication skills to and working well in a team environment Excellent problem-solving skills and attention to detail Proactive, motivated and curious with a focus on continuous improvement Preferred Degree in Computer Science or related and/or experience in a similar role Knowledge of Power BI admin portal Knowledge of Power BI capacity management
May 17, 2024
Full time
Power Bi Developer Main Objective Utilising the PBI stack to transform business requirements and complex data into streamlined and robust data models and effective visualisations. Delivering an optimal user experience to users and leading them to actionable insights and data-driven decision making. Responsibilities End to end requirements capture, design and implementation of BI solutions using Power BI Connect PBI to and join diverse data sources to establish optimised data models Considered and user-tailored data visualisations to facilitate insight Interact with business stakeholders to determine requirements Collaborate with technical and non-technical team members and clients, business analysts, data engineers Troubleshooting data and PBI related issues and maintenance of PBI infrastructure Data governance and security, making use of security features within PBI eg. row level security Stay updated with latest trends and developments in Power BI and data visualisation Requirements Proficient with PBI desktop and PBI service Data modelling Advanced DAX and Power Query M Code MSSQL Strong communication skills to and working well in a team environment Excellent problem-solving skills and attention to detail Proactive, motivated and curious with a focus on continuous improvement Preferred Degree in Computer Science or related and/or experience in a similar role Knowledge of Power BI admin portal Knowledge of Power BI capacity management
To provide high-quality network and server infrastructure, including on-premises and cloud solutions, to support my clients IT portfolio and end user base. Ensuring all internal systems are functioning as expected both onsite and at remote locations with the minimum of disruption to users working environment. Client Details My client is a leading provider of world-class IT solutions & Services. Description My client is looking to recruit a junior Azure infrastructure engineer. You will provide high-quality network and server infrastructure, including on-premises and cloud solutions, to support my clients IT portfolio and end user base. Ensuring all internal systems are functioning as expected both onsite and at remote locations with the minimum of disruption to users working environment. KEY RESPONSIBILITIES: Responding to the Infrastructure ticket queue in FreshService Monitoring and responding to enterprise infrastructure issues Server/network hardware builds, configuration and installation Creation and management of Citrix Releases Pro-active maintenance of servers, including software and firmware patching Creation and execution of change requests Point of escalation for other teams within Systems Support Provide consistently professional and high-quality interface between Systems Support and its customers Liaising with external resources (suppliers / manufacturers / support providers) Profile Tio be considered for this role, you must have an udnerstanding of the below and be able to techcnially articulate previosu experience. Operating Systems - Windows, Windows Server, Linux (Debian/Ubuntu) Cloud - Microsoft Azure Firewall - Checkpoint/pfSense, Cloudflare, NetScaler Networking - Cisco, HPE/Aruba, Ubiquiti - OSPF, RIP, BGP Email/Messaging - Microsoft Exchange/ExchangeOnline, Mimecast, Microsoft Teams Storage - NetApp (NFS), Synology/QNAP (iSCSI) Virtualisation - VMWare vSphere, Docker, Kubernetes/Tanzu Kubernetes Grid ESSENTIAL OR DESIRABLE Additional Knowledge Virtual Desktop - Citrix VDI Management Tools - Microsoft SCCM Databases - SQL Server, MySQL/MariaDB Job Offer A full time opportunity , joining a successful and busy IT team at the start of a global transformation project. Salary on offer is 50,000 - 55,000 per year. there is a company wide bonus scheme paid each year base don performance, and equates to 1 x month extra in salary on average. Hybrid working has been agreed; 2-3 days at site, in Leatherhead, Surrey. Attached with the offer is ; 25 x days holiday, plus Bank Holidays, Pension contribution, Heathcare and more.
May 17, 2024
Full time
To provide high-quality network and server infrastructure, including on-premises and cloud solutions, to support my clients IT portfolio and end user base. Ensuring all internal systems are functioning as expected both onsite and at remote locations with the minimum of disruption to users working environment. Client Details My client is a leading provider of world-class IT solutions & Services. Description My client is looking to recruit a junior Azure infrastructure engineer. You will provide high-quality network and server infrastructure, including on-premises and cloud solutions, to support my clients IT portfolio and end user base. Ensuring all internal systems are functioning as expected both onsite and at remote locations with the minimum of disruption to users working environment. KEY RESPONSIBILITIES: Responding to the Infrastructure ticket queue in FreshService Monitoring and responding to enterprise infrastructure issues Server/network hardware builds, configuration and installation Creation and management of Citrix Releases Pro-active maintenance of servers, including software and firmware patching Creation and execution of change requests Point of escalation for other teams within Systems Support Provide consistently professional and high-quality interface between Systems Support and its customers Liaising with external resources (suppliers / manufacturers / support providers) Profile Tio be considered for this role, you must have an udnerstanding of the below and be able to techcnially articulate previosu experience. Operating Systems - Windows, Windows Server, Linux (Debian/Ubuntu) Cloud - Microsoft Azure Firewall - Checkpoint/pfSense, Cloudflare, NetScaler Networking - Cisco, HPE/Aruba, Ubiquiti - OSPF, RIP, BGP Email/Messaging - Microsoft Exchange/ExchangeOnline, Mimecast, Microsoft Teams Storage - NetApp (NFS), Synology/QNAP (iSCSI) Virtualisation - VMWare vSphere, Docker, Kubernetes/Tanzu Kubernetes Grid ESSENTIAL OR DESIRABLE Additional Knowledge Virtual Desktop - Citrix VDI Management Tools - Microsoft SCCM Databases - SQL Server, MySQL/MariaDB Job Offer A full time opportunity , joining a successful and busy IT team at the start of a global transformation project. Salary on offer is 50,000 - 55,000 per year. there is a company wide bonus scheme paid each year base don performance, and equates to 1 x month extra in salary on average. Hybrid working has been agreed; 2-3 days at site, in Leatherhead, Surrey. Attached with the offer is ; 25 x days holiday, plus Bank Holidays, Pension contribution, Heathcare and more.
Are you looking for a Service Desk Analyst role near Rotherham? Salary up to 24,000 inc benefits and bonus package! Commutable from Sheffield or Doncaster areas in South Yorkshire. This Service Desk Analyst role will give you the opportunity to work within a fast paced and dynamic environment alongside some experienced and great Infrastructure Engineers. You will be the person to speak to end-users within this multi-site business to help them resolve their IT support needs. As part of the role, you will be learn alot from the diverse technologies while coordinating with the Desktop and Infrastructure Engineers to get tickets logged and resolved. This is a great team! Ideally, you will have some commercial exprerience already within an IT Team or have a keen interest of developing your IT career in this ground floor opportunity. Your skills and experience may include some or all of the following: IT Graduate with relevant IT accreditations or some commercial work experience within an IT role. Good customer service and telephone skills. An understanding of Active Directory. Familiarity with Office 365 and similiar packages. Basic Networking, DNS, and TCP/IP skills Really important one, you will have a great team spirit! If you are interested to know more about this Service Desk Analyst opportunity then apply now for more details. All relevant applicants will be contacted to progress swiftly!
May 17, 2024
Full time
Are you looking for a Service Desk Analyst role near Rotherham? Salary up to 24,000 inc benefits and bonus package! Commutable from Sheffield or Doncaster areas in South Yorkshire. This Service Desk Analyst role will give you the opportunity to work within a fast paced and dynamic environment alongside some experienced and great Infrastructure Engineers. You will be the person to speak to end-users within this multi-site business to help them resolve their IT support needs. As part of the role, you will be learn alot from the diverse technologies while coordinating with the Desktop and Infrastructure Engineers to get tickets logged and resolved. This is a great team! Ideally, you will have some commercial exprerience already within an IT Team or have a keen interest of developing your IT career in this ground floor opportunity. Your skills and experience may include some or all of the following: IT Graduate with relevant IT accreditations or some commercial work experience within an IT role. Good customer service and telephone skills. An understanding of Active Directory. Familiarity with Office 365 and similiar packages. Basic Networking, DNS, and TCP/IP skills Really important one, you will have a great team spirit! If you are interested to know more about this Service Desk Analyst opportunity then apply now for more details. All relevant applicants will be contacted to progress swiftly!
Technical Analyst - Citrix - Terraform - VMware - London. My Financial Services client are looking for a Technical Analyst to be responsible for end-to-end design, support, and improvement of Citrix environment, as well as provide strategic direction for Citrix and modern workspace environment. You will be implementing and supporting of my clients Citrix on-prem and Cloud environment, the engineering processes, and best practices to enable the infrastructure required for application hosting in public cloud. Responsibilities: Support and improve overall architecture of the Citrix environment Ownership of regular patching, risk and Pentest mitigations Assist across the technology and the business with new application deployments Ensure resilience, reliability and supportability across all areas of control Provide BAU third line technical support and fault resolution to the Service Desk and Application Support as required: Ensure checks, maintenance, domain, and data security at the highest level Provide technical and strategic guidance on any business projects requiring desktop/mobile services Proactively monitor and manage the operational health of the Citrix environment using Experience: Citrix XenDesktop, XenApp, Azure VDA and Citrix Cloud DaaS, Azure Cloud - (Must) Terraform, Azure ADO (Must) Microsoft Windows 10 and Windows Servers VMWare FSLogix Zscaler AppSense/Ivanti Modern Endpoint Management (MS InTune MDM & MAM, SCCM) DNS/DHCP/GPO PowerShell Windows 10 life cycle Management including Autopilot Identity and Access Management including AD, AAD, AAD Connect, SSO, MFA,Conditional Access, ADFS Exchange Online, Teams, or Mimecast, would be an advantage
May 16, 2024
Full time
Technical Analyst - Citrix - Terraform - VMware - London. My Financial Services client are looking for a Technical Analyst to be responsible for end-to-end design, support, and improvement of Citrix environment, as well as provide strategic direction for Citrix and modern workspace environment. You will be implementing and supporting of my clients Citrix on-prem and Cloud environment, the engineering processes, and best practices to enable the infrastructure required for application hosting in public cloud. Responsibilities: Support and improve overall architecture of the Citrix environment Ownership of regular patching, risk and Pentest mitigations Assist across the technology and the business with new application deployments Ensure resilience, reliability and supportability across all areas of control Provide BAU third line technical support and fault resolution to the Service Desk and Application Support as required: Ensure checks, maintenance, domain, and data security at the highest level Provide technical and strategic guidance on any business projects requiring desktop/mobile services Proactively monitor and manage the operational health of the Citrix environment using Experience: Citrix XenDesktop, XenApp, Azure VDA and Citrix Cloud DaaS, Azure Cloud - (Must) Terraform, Azure ADO (Must) Microsoft Windows 10 and Windows Servers VMWare FSLogix Zscaler AppSense/Ivanti Modern Endpoint Management (MS InTune MDM & MAM, SCCM) DNS/DHCP/GPO PowerShell Windows 10 life cycle Management including Autopilot Identity and Access Management including AD, AAD, AAD Connect, SSO, MFA,Conditional Access, ADFS Exchange Online, Teams, or Mimecast, would be an advantage
Focus Group Recruitment
Leighton Buzzard, Bedfordshire
2nd line Support Engineer Focus Group Recruitment is seeking a talented Level 2 Service Desk Engineer for our client, a reputable IT service provider. The successful candidate will provide onsite technical support for software, hardware, and network problems, ensuring smooth operations and maximum benefits for the client. This role requires a professional who can diagnose and resolve issues, maintain technical documentation, and offer end-user training as needed. Position Overview: As a Level 2 Service Desk Engineer, you will support the Client Management team and assist with various client-facing and internal administration tasks. This includes logging and investigating customer tickets, providing technical support, and ensuring that the client's network and systems run smoothly. Key Responsibilities: Log and investigate customer tickets, providing permanent fixes or workarounds to restore service. Offer Level 2 server, network, and desktop technical support, aiming for a high level of first-time fixes. Take end-to-end ownership of customer tickets, identifying underlying causes and implementing permanent solutions, escalating to a Senior Engineer when necessary. Manage and adhere to internal and customer SLA's, communicating any concerns. Manage client expectations through clear and effective communication. Collaborate closely with customers to maintain and support their infrastructure and tickets. Perform hardware and software installations. Create and maintain customer-specific infrastructure documentation within the IT Glue Knowledge System. Share information with the Senior Engineer to resolve issues confidently and effectively. Maintain up-to-date industry and technical knowledge in line with business needs. Ensure accurate time entries within the Connectwise Manage PSA tool and submit timesheets weekly. Occasionally visit the Data Centre in Milton Keynes during emergencies. Undertake any other reasonable requests. Qualifications & Experience: Extensive experience as an IT engineer supporting customers. Proven experience in a customer-facing role. Familiarity with working to SLA's to meet customer and contract requirements. Experience working as part of a wider service delivery function. Experience supporting multi-site clients (including multi-country). Intermediate level knowledge and application in: MS Windows Server Technologies Exchange/Hybrid Technologies Active Directory management and administration Office 365 management and administration Excellent verbal and written communication skills for both technical and non-technical audiences. High standard of customer-focused personalized support. Ability to follow processes and procedures strictly. Creative, analytical problem-solving skills with innovative thinking. Methodical approach to client requirements resolution. Ability to manage changing workloads and priorities. Ability to work both within a team and independently. Technical Skills Required: Configuration and troubleshooting of: All MS Windows Server Platforms All MS Exchange Technologies All O365 Technologies PC/Server hardware diagnostics and upgrades, including understanding RAID configurations and iLO on servers. AD configuration for new users, new OU's, sites and services, and issue resolution. DNS troubleshooting within Active Directory-based structures. Basic understanding and troubleshooting of Group Policies. Apply Today: If you are a dedicated IT professional with a passion for customer service and technical excellence, we invite you to apply for this exciting opportunity and take the next step in your career as a Level 2 Service Desk Engineer. Location : Leighton Buzzard Salary : - £35,000 + Excellent Benefits
May 16, 2024
Full time
2nd line Support Engineer Focus Group Recruitment is seeking a talented Level 2 Service Desk Engineer for our client, a reputable IT service provider. The successful candidate will provide onsite technical support for software, hardware, and network problems, ensuring smooth operations and maximum benefits for the client. This role requires a professional who can diagnose and resolve issues, maintain technical documentation, and offer end-user training as needed. Position Overview: As a Level 2 Service Desk Engineer, you will support the Client Management team and assist with various client-facing and internal administration tasks. This includes logging and investigating customer tickets, providing technical support, and ensuring that the client's network and systems run smoothly. Key Responsibilities: Log and investigate customer tickets, providing permanent fixes or workarounds to restore service. Offer Level 2 server, network, and desktop technical support, aiming for a high level of first-time fixes. Take end-to-end ownership of customer tickets, identifying underlying causes and implementing permanent solutions, escalating to a Senior Engineer when necessary. Manage and adhere to internal and customer SLA's, communicating any concerns. Manage client expectations through clear and effective communication. Collaborate closely with customers to maintain and support their infrastructure and tickets. Perform hardware and software installations. Create and maintain customer-specific infrastructure documentation within the IT Glue Knowledge System. Share information with the Senior Engineer to resolve issues confidently and effectively. Maintain up-to-date industry and technical knowledge in line with business needs. Ensure accurate time entries within the Connectwise Manage PSA tool and submit timesheets weekly. Occasionally visit the Data Centre in Milton Keynes during emergencies. Undertake any other reasonable requests. Qualifications & Experience: Extensive experience as an IT engineer supporting customers. Proven experience in a customer-facing role. Familiarity with working to SLA's to meet customer and contract requirements. Experience working as part of a wider service delivery function. Experience supporting multi-site clients (including multi-country). Intermediate level knowledge and application in: MS Windows Server Technologies Exchange/Hybrid Technologies Active Directory management and administration Office 365 management and administration Excellent verbal and written communication skills for both technical and non-technical audiences. High standard of customer-focused personalized support. Ability to follow processes and procedures strictly. Creative, analytical problem-solving skills with innovative thinking. Methodical approach to client requirements resolution. Ability to manage changing workloads and priorities. Ability to work both within a team and independently. Technical Skills Required: Configuration and troubleshooting of: All MS Windows Server Platforms All MS Exchange Technologies All O365 Technologies PC/Server hardware diagnostics and upgrades, including understanding RAID configurations and iLO on servers. AD configuration for new users, new OU's, sites and services, and issue resolution. DNS troubleshooting within Active Directory-based structures. Basic understanding and troubleshooting of Group Policies. Apply Today: If you are a dedicated IT professional with a passion for customer service and technical excellence, we invite you to apply for this exciting opportunity and take the next step in your career as a Level 2 Service Desk Engineer. Location : Leighton Buzzard Salary : - £35,000 + Excellent Benefits
Technical Analyst - Citrix/Azure Cloud Engineer My client, a specialist Investment Management company are currently recruiting for a Technical Analyst to join their team on a Permanent basis. This is a great opportunity for an experienced Citrix specialist to further develop their skills in automation of infrastructure deployment in a professional regulated financial services environment This opportunity is based in Birmingham(requiring 2-3 days onsite) and is paying up to £68k per annum Key Skills Specialist in Citrix Environment with experience of XenApp, XenDesktop and Citrix Cloud Commercial experience using Terraform Strong 3rd line support experience in Azure Cloud The processing and use by us of your personal data is in accordance with our Privacy Notice which can be found on our website William Alexander Diversity & Inclusion Policy, actively promotes the principles of equality, diversity and inclusion in all its dealings with employees, workers, job applicants, clients, customers, suppliers, contractors and the public. We fully feel an inclusive work culture where people of different backgrounds are valued equally will ensure better outcomes for us all and we approach recruitment for our clients with the same perspective and qualities. Technical Analyst - Citrix/Azure Cloud Engineer
May 16, 2024
Full time
Technical Analyst - Citrix/Azure Cloud Engineer My client, a specialist Investment Management company are currently recruiting for a Technical Analyst to join their team on a Permanent basis. This is a great opportunity for an experienced Citrix specialist to further develop their skills in automation of infrastructure deployment in a professional regulated financial services environment This opportunity is based in Birmingham(requiring 2-3 days onsite) and is paying up to £68k per annum Key Skills Specialist in Citrix Environment with experience of XenApp, XenDesktop and Citrix Cloud Commercial experience using Terraform Strong 3rd line support experience in Azure Cloud The processing and use by us of your personal data is in accordance with our Privacy Notice which can be found on our website William Alexander Diversity & Inclusion Policy, actively promotes the principles of equality, diversity and inclusion in all its dealings with employees, workers, job applicants, clients, customers, suppliers, contractors and the public. We fully feel an inclusive work culture where people of different backgrounds are valued equally will ensure better outcomes for us all and we approach recruitment for our clients with the same perspective and qualities. Technical Analyst - Citrix/Azure Cloud Engineer
2nd Line Desktop IT Support Engineer (12-Month Contract) Location: Cambridge, Onsite Healthcare Inside IR35 We are seeking a skilled Desktop IT Support Engineer to join our team in Cambridge for a 12-month contract. The successful candidate will provide essential support for our desktop infrastructure, ensuring the smooth operation of our IT systems. This role requires expertise in Windows 10, Active Directory, Office 365, and familiarity with SCCM. Knowledge of mobile device management solutions is highly desirable. If you are proactive, customer-focused, and have a passion for resolving technical issues efficiently, we want to hear from you. Responsibilities: Provide onsite desktop support to end-users in Cambridge office. Troubleshoot and resolve hardware and software issues related to desktops, laptops, and peripherals. Install, configure, and maintain Windows 10 operating systems and software applications. Manage user accounts, groups, and permissions in Active Directory. Support and administer Office 365 applications, including Outlook, Word, Excel, and Teams. Assist in the deployment and management of mobile devices using SCCM and mobile device management solutions. Collaborate with IT team members to implement and maintain IT policies, procedures, and best practices. Requirements: Proven experience as a Desktop Support Engineer or similar role. Strong technical skills in Windows 10 operating systems and troubleshooting. Proficiency in Active Directory user administration, group policy management, and permissions. Experience with Office 365 administration and support. DESIRABLE Familiarity with SCCM for desktop and software deployment Knowledge of mobile device management solutions
May 16, 2024
Full time
2nd Line Desktop IT Support Engineer (12-Month Contract) Location: Cambridge, Onsite Healthcare Inside IR35 We are seeking a skilled Desktop IT Support Engineer to join our team in Cambridge for a 12-month contract. The successful candidate will provide essential support for our desktop infrastructure, ensuring the smooth operation of our IT systems. This role requires expertise in Windows 10, Active Directory, Office 365, and familiarity with SCCM. Knowledge of mobile device management solutions is highly desirable. If you are proactive, customer-focused, and have a passion for resolving technical issues efficiently, we want to hear from you. Responsibilities: Provide onsite desktop support to end-users in Cambridge office. Troubleshoot and resolve hardware and software issues related to desktops, laptops, and peripherals. Install, configure, and maintain Windows 10 operating systems and software applications. Manage user accounts, groups, and permissions in Active Directory. Support and administer Office 365 applications, including Outlook, Word, Excel, and Teams. Assist in the deployment and management of mobile devices using SCCM and mobile device management solutions. Collaborate with IT team members to implement and maintain IT policies, procedures, and best practices. Requirements: Proven experience as a Desktop Support Engineer or similar role. Strong technical skills in Windows 10 operating systems and troubleshooting. Proficiency in Active Directory user administration, group policy management, and permissions. Experience with Office 365 administration and support. DESIRABLE Familiarity with SCCM for desktop and software deployment Knowledge of mobile device management solutions
Role responsibilities: Interacting with project roles as required, to gain an understanding of the business environment, technical context, and organisational strategic direction. Advising our customer on the latest technologies and methodologies, designing and implementing innovative approaches to their problems using automation. Understanding security policies and implementing solutions to satisfy security requirements. Designing and implementing solutions which have high availability and are scalable. What you will bring to the team: Enthusiasm for collaboration and excellent communication skills (written and verbal). An interest in keeping up with emerging tools, techniques, and technologies. Effective time management and organisational skills. A flexible and Agile way of working within a fast paced and everchanging environment. Attention to detail with a pragmatic and enthusiastic attitude to work Desirable Skills and Technologies: Experience and knowledge of AWS/Azure and Azure Virtual Desktop. Experience with configuration management tools, eg, Ansible (preferred), Puppet, Chef. Familiar with (or ability to learn easily) the following languages: Python, bash Scripting, React, Go. Experience with deploying, configuring, and managing cloud architecture and technologies in AWS environments. Experience with web application services such as NGINX, Apache, JBoss. Knowledge of OpenShift Containerisation, RHEL 6,7,8, Docker and Kubernetes. Experience with monitoring systems eg, ELK, Nagios, New Relic, DataDog, Splunk etc. Working knowledge of digital delivery processes and methodologies. Knowledge of Atlassian Toolset. Knowledge of JavaScript Understanding of Front End technologies, such as HTML5, and CSS3. Understanding the nature of asynchronous programming, its quirks and workarounds. Understanding of database schemas and query languages. Knowledge of infrastructure as code and CI/CD pipelines eg, Jenkins, Terraform, Bitbucket, GIT repositories, Concourse, Team City etc. An understanding of how to deploy and configure AWS components to adhere to tight security requirements. Awareness of security identity, access management and authentication using products such as ADFS, SSL/TLS Certs, OIDC, OAUTH2, Keycloak or Redhat SSO
May 15, 2024
Full time
Role responsibilities: Interacting with project roles as required, to gain an understanding of the business environment, technical context, and organisational strategic direction. Advising our customer on the latest technologies and methodologies, designing and implementing innovative approaches to their problems using automation. Understanding security policies and implementing solutions to satisfy security requirements. Designing and implementing solutions which have high availability and are scalable. What you will bring to the team: Enthusiasm for collaboration and excellent communication skills (written and verbal). An interest in keeping up with emerging tools, techniques, and technologies. Effective time management and organisational skills. A flexible and Agile way of working within a fast paced and everchanging environment. Attention to detail with a pragmatic and enthusiastic attitude to work Desirable Skills and Technologies: Experience and knowledge of AWS/Azure and Azure Virtual Desktop. Experience with configuration management tools, eg, Ansible (preferred), Puppet, Chef. Familiar with (or ability to learn easily) the following languages: Python, bash Scripting, React, Go. Experience with deploying, configuring, and managing cloud architecture and technologies in AWS environments. Experience with web application services such as NGINX, Apache, JBoss. Knowledge of OpenShift Containerisation, RHEL 6,7,8, Docker and Kubernetes. Experience with monitoring systems eg, ELK, Nagios, New Relic, DataDog, Splunk etc. Working knowledge of digital delivery processes and methodologies. Knowledge of Atlassian Toolset. Knowledge of JavaScript Understanding of Front End technologies, such as HTML5, and CSS3. Understanding the nature of asynchronous programming, its quirks and workarounds. Understanding of database schemas and query languages. Knowledge of infrastructure as code and CI/CD pipelines eg, Jenkins, Terraform, Bitbucket, GIT repositories, Concourse, Team City etc. An understanding of how to deploy and configure AWS components to adhere to tight security requirements. Awareness of security identity, access management and authentication using products such as ADFS, SSL/TLS Certs, OIDC, OAUTH2, Keycloak or Redhat SSO
A Senior 1st Line Infrastructure Support Engineer with at least 2 years of network administration experience is needed to join the team at this leading provider of economic data based in London on a full-time basis. Since 1994, this company has been helping the global financial community to make informed decisions with high-quality securities reference data, corporate actions, end-of-day pricing and economic data services. This is a hybrid role between the first and second line within the Infrastructure Team. It is responsible for supporting and maintaining the company's IT systems with basic networking skills and providing efficient support to all business users. The ideal candidate for this position must possess at least two years of experience in network administration or equivalent. This is an excellent opportunity to progress your career with a well-established company! About the Role Working as part of the team, this position is responsible for 3 activities: 1) resolving any IT-related faults quickly and efficiently in line with SLAs, which includes a broad range of queries; 2) Using first-level networking skills, assisting in support of servers, switches, firewalls; 3) Support Active Directory (AD) on-premise and Azure. Your key role will be to provide end-user support and maintain computers, servers, and networks. You will be expected to grow by continually staying current on new best practices and technical advances or techniques. Key Responsibilities: Provide effective IT support services both onsite and remotely Ensure that all incidents are closed within service level agreement times Ensure that all installations are completed in a timely and professional fashion Maintaining computers, servers, and networks Meet deadlines as specified for each task Collaborate with customers and internal teams to ensure operational and service excellence is delivered and maintained Support and maintain Microsoft 365 Solutions and Google Workspace Solutions. Work with Computers, servers, and networks Escalate IT issues within the team where necessary Set-up and configuration of new laptops and desktops Installation of authorised software for laptops and desktops Troubleshoot desktop and system problems, diagnose and solve hardware/software Incidents/problems Contribute to infrastructure and security policies, processes and procedures Install, maintain, and support new applications Work to SLA thresholds for incident(s), request(s), and problem(s) Performance monitoring as requested. Antivirus installation to desktops and laptops Report of faults within the helpdesk system Patch as required network and phones. Diagnose and resolve basic technical issues. Provide support for MAC computers. Provide support for mobile devices. Project-based weekend work for performing system upgrades. Perform any other reasonable duties consistent with the role as required. Required Experience: Technical certification in network admin or equivalent Demonstrated IT support and Infrastructure required 2 years minimum as a network administrator Desirable Experience: AAS, BSc Computer Science, Engineering CISCO or Watchguard Certification Certifications in Microsoft and/or Linux Servers Required Skills: CISCO Networks (switches and firewalls) Familiarity with Microsoft Servers 2012 and up Knowledge and experience with Microsoft 365 applications, Active Directory (legacy) and Azure, and Microsoft Windows Server Administration Use of Incident Management Systems such as FreshService Solid English communication skills, both verbal and written. Ability and desire to quickly learn new technologies and tools Ability to effectively respond to a dynamically changing work environment Able to understand and articulate short and long-term fixes to technical solutions Desirable Skills: Conscientious person with ability to pay close attention to details. Knowledge of and experience with Linux (Ubuntu, Red Hat, CentOS). Knowledge of and experience with AWS, Google Cloud. Sounds interesting? Click the APPLY button to send your CV for immediate consideration. Candidates with previous experience or job titles, including; Help Desk Technician, IT Support Specialist, Senior Network Engineer, System Administrator, IT Helpdesk Engineer, Technical Support Engineer, Senior First Line Support Analyst, Desktop Support Technician, and IT Service Desk Technician may also be considered. IND123
May 15, 2024
Full time
A Senior 1st Line Infrastructure Support Engineer with at least 2 years of network administration experience is needed to join the team at this leading provider of economic data based in London on a full-time basis. Since 1994, this company has been helping the global financial community to make informed decisions with high-quality securities reference data, corporate actions, end-of-day pricing and economic data services. This is a hybrid role between the first and second line within the Infrastructure Team. It is responsible for supporting and maintaining the company's IT systems with basic networking skills and providing efficient support to all business users. The ideal candidate for this position must possess at least two years of experience in network administration or equivalent. This is an excellent opportunity to progress your career with a well-established company! About the Role Working as part of the team, this position is responsible for 3 activities: 1) resolving any IT-related faults quickly and efficiently in line with SLAs, which includes a broad range of queries; 2) Using first-level networking skills, assisting in support of servers, switches, firewalls; 3) Support Active Directory (AD) on-premise and Azure. Your key role will be to provide end-user support and maintain computers, servers, and networks. You will be expected to grow by continually staying current on new best practices and technical advances or techniques. Key Responsibilities: Provide effective IT support services both onsite and remotely Ensure that all incidents are closed within service level agreement times Ensure that all installations are completed in a timely and professional fashion Maintaining computers, servers, and networks Meet deadlines as specified for each task Collaborate with customers and internal teams to ensure operational and service excellence is delivered and maintained Support and maintain Microsoft 365 Solutions and Google Workspace Solutions. Work with Computers, servers, and networks Escalate IT issues within the team where necessary Set-up and configuration of new laptops and desktops Installation of authorised software for laptops and desktops Troubleshoot desktop and system problems, diagnose and solve hardware/software Incidents/problems Contribute to infrastructure and security policies, processes and procedures Install, maintain, and support new applications Work to SLA thresholds for incident(s), request(s), and problem(s) Performance monitoring as requested. Antivirus installation to desktops and laptops Report of faults within the helpdesk system Patch as required network and phones. Diagnose and resolve basic technical issues. Provide support for MAC computers. Provide support for mobile devices. Project-based weekend work for performing system upgrades. Perform any other reasonable duties consistent with the role as required. Required Experience: Technical certification in network admin or equivalent Demonstrated IT support and Infrastructure required 2 years minimum as a network administrator Desirable Experience: AAS, BSc Computer Science, Engineering CISCO or Watchguard Certification Certifications in Microsoft and/or Linux Servers Required Skills: CISCO Networks (switches and firewalls) Familiarity with Microsoft Servers 2012 and up Knowledge and experience with Microsoft 365 applications, Active Directory (legacy) and Azure, and Microsoft Windows Server Administration Use of Incident Management Systems such as FreshService Solid English communication skills, both verbal and written. Ability and desire to quickly learn new technologies and tools Ability to effectively respond to a dynamically changing work environment Able to understand and articulate short and long-term fixes to technical solutions Desirable Skills: Conscientious person with ability to pay close attention to details. Knowledge of and experience with Linux (Ubuntu, Red Hat, CentOS). Knowledge of and experience with AWS, Google Cloud. Sounds interesting? Click the APPLY button to send your CV for immediate consideration. Candidates with previous experience or job titles, including; Help Desk Technician, IT Support Specialist, Senior Network Engineer, System Administrator, IT Helpdesk Engineer, Technical Support Engineer, Senior First Line Support Analyst, Desktop Support Technician, and IT Service Desk Technician may also be considered. IND123
Your new company The organisation I am working with is a world-renowned automotive manufacturer, and we are looking for a Senior Infrastructure Engineer to join their IT department. The role reports to the IT Principal Infrastructure Engineer and offers the opportunity to work with advanced technology solutions as this organisation embarks on a significant period of growth. Your new role As the Senior Infrastructure Engineer, you will be responsible for maintaining the integrity of the organisation's Windows Server and Storage enterprise architecture. You will provide third-line support for IT Windows Server and Storage and lead significant technical projects. You will ensure best practice is implemented, modernise the IT infrastructure, deliver innovative, cost-effective, and efficient IT solutions, improve the security of IT systems, and provide a high-quality BAU service. You will also minimise business risk by maximising the best use of the current environment and resources/equipment. What you'll need to succeed BSc Degree or equivalent in computer studies and a professional IT qualification ITIL v3 foundation qualification Wide experience in administering IT systems, providing 3rd line support, within medium/large environments Experience in system/solutions architecture, design/consultancy role for systems integrator/VAR Windows desktop operating systems (Windows 10, 7, XP, 2000) with imaging management and deployment tools (SCCM/SCOM/Macrium) Windows server operating systems (Windows 2019, 2016, 2012, 2008, 2003, 2000 and NT) Operating system patch management (SCCM/WSUS) Microsoft Office Suite (2003 onwards) Office 365 Hypervisor/Virtualization installation, configuration, and administration (VMware v6.5 onwards) What you'll get in return You will receive a competitive salary and benefits package including, Including 25 days holiday plus 8 bank holidays Life assurance Great pension scheme Amazing working environment/facilities Hybrid working What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
May 15, 2024
Full time
Your new company The organisation I am working with is a world-renowned automotive manufacturer, and we are looking for a Senior Infrastructure Engineer to join their IT department. The role reports to the IT Principal Infrastructure Engineer and offers the opportunity to work with advanced technology solutions as this organisation embarks on a significant period of growth. Your new role As the Senior Infrastructure Engineer, you will be responsible for maintaining the integrity of the organisation's Windows Server and Storage enterprise architecture. You will provide third-line support for IT Windows Server and Storage and lead significant technical projects. You will ensure best practice is implemented, modernise the IT infrastructure, deliver innovative, cost-effective, and efficient IT solutions, improve the security of IT systems, and provide a high-quality BAU service. You will also minimise business risk by maximising the best use of the current environment and resources/equipment. What you'll need to succeed BSc Degree or equivalent in computer studies and a professional IT qualification ITIL v3 foundation qualification Wide experience in administering IT systems, providing 3rd line support, within medium/large environments Experience in system/solutions architecture, design/consultancy role for systems integrator/VAR Windows desktop operating systems (Windows 10, 7, XP, 2000) with imaging management and deployment tools (SCCM/SCOM/Macrium) Windows server operating systems (Windows 2019, 2016, 2012, 2008, 2003, 2000 and NT) Operating system patch management (SCCM/WSUS) Microsoft Office Suite (2003 onwards) Office 365 Hypervisor/Virtualization installation, configuration, and administration (VMware v6.5 onwards) What you'll get in return You will receive a competitive salary and benefits package including, Including 25 days holiday plus 8 bank holidays Life assurance Great pension scheme Amazing working environment/facilities Hybrid working What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
At Stena Drilling we operate our business with a focus on our core values of Care, Innovation and Performance. With a worldwide operational presence, we are one of the world's foremost independent drilling contractors. We currently have an exciting opportunity for an IT Engineer to join our Onshore Team, based at our Stena Drilling Office, on the South side of Aberdeen City. Some of the duties and responsibilities will include but are not limited to: Work within IT strategy in support of the company's mission and core objectives. Assist in the development of IT policies and procedures. Server, infrastructure and communications support to all offices and offshore sites. Desktop support to all offices and offshore sites. Support of telephony, AV & conferencing systems. Support of mobile devices (smart phones & tablets). Visit offshore units and worldwide shore offices as necessary. Monitoring of systems using industry standard tools. Evaluating users' needs and investigate alternative solutions. Liaise with 3rd party service providers. Provide assistance to IT Project Team as required. Run user workshops and training as required. Work Order tracking & documentation. Participate in on-call and shift rotas. Implement IT Changes in line with the IT Change Management Procedure (L2-DOC-IT5892). Maintain high level of awareness in IT, Information, and Cyber Security and provide information and advice to others as necessary. Work with elevated account privileges and permissions in line with documented procedures. Attend relevant training courses as identified and follow up with exams/qualifications if available. Any other duties as required by the IT Manager. Suitable applicants should ideally have: A relevant university degree and/or professional certification in IT, such as MCTS/MCITP or VCP Experience in IT support and service desk roles, both in-house and remote, using various tools and methods Knowledge of IP networking, including LAN, WAN, and VLAN, and related technologies, such as Cisco Meraki, satellite and WAN communications, and acceleration Proficiency in Microsoft products and services, such as Office 365, Azure, Windows Server, Exchange Server, Windows, Office, SharePoint, SQL Server, Systems Centre, Forefront, and licensing requirements Familiarity with VMware and storage systems, HP server, storage, and networking hardware, IP telephony and video conferencing systems, and backup systems Understanding of ITIL, Agile, and Scrum frameworks and methodologies Oil and gas sector experience and offshore survival, preferably with experience in offshore IT implementations Excellent communication, presentation, organization, problem-solving, teamwork, and self-learning skills Ability to handle user tickets on a daily basis, travel internationally and be responsible for their own learning and development. Commitment to a positive working environment and professional service delivery.
May 15, 2024
Full time
At Stena Drilling we operate our business with a focus on our core values of Care, Innovation and Performance. With a worldwide operational presence, we are one of the world's foremost independent drilling contractors. We currently have an exciting opportunity for an IT Engineer to join our Onshore Team, based at our Stena Drilling Office, on the South side of Aberdeen City. Some of the duties and responsibilities will include but are not limited to: Work within IT strategy in support of the company's mission and core objectives. Assist in the development of IT policies and procedures. Server, infrastructure and communications support to all offices and offshore sites. Desktop support to all offices and offshore sites. Support of telephony, AV & conferencing systems. Support of mobile devices (smart phones & tablets). Visit offshore units and worldwide shore offices as necessary. Monitoring of systems using industry standard tools. Evaluating users' needs and investigate alternative solutions. Liaise with 3rd party service providers. Provide assistance to IT Project Team as required. Run user workshops and training as required. Work Order tracking & documentation. Participate in on-call and shift rotas. Implement IT Changes in line with the IT Change Management Procedure (L2-DOC-IT5892). Maintain high level of awareness in IT, Information, and Cyber Security and provide information and advice to others as necessary. Work with elevated account privileges and permissions in line with documented procedures. Attend relevant training courses as identified and follow up with exams/qualifications if available. Any other duties as required by the IT Manager. Suitable applicants should ideally have: A relevant university degree and/or professional certification in IT, such as MCTS/MCITP or VCP Experience in IT support and service desk roles, both in-house and remote, using various tools and methods Knowledge of IP networking, including LAN, WAN, and VLAN, and related technologies, such as Cisco Meraki, satellite and WAN communications, and acceleration Proficiency in Microsoft products and services, such as Office 365, Azure, Windows Server, Exchange Server, Windows, Office, SharePoint, SQL Server, Systems Centre, Forefront, and licensing requirements Familiarity with VMware and storage systems, HP server, storage, and networking hardware, IP telephony and video conferencing systems, and backup systems Understanding of ITIL, Agile, and Scrum frameworks and methodologies Oil and gas sector experience and offshore survival, preferably with experience in offshore IT implementations Excellent communication, presentation, organization, problem-solving, teamwork, and self-learning skills Ability to handle user tickets on a daily basis, travel internationally and be responsible for their own learning and development. Commitment to a positive working environment and professional service delivery.
Spencer Clarke Group
Northampton, Northamptonshire
IT Infrastructure Engineer - Local Authority Council Hybrid Working - 2 days a week in the office 3 month contract - likely to be extended Rate of pay: 346 - 450 per day - negotiable depending on experience What we need from you: Migration of On Premise 2013 Exchange Server to On Premise Exchange Server 2016 OR migrate to Exchange Online Very strong knowledge and understanding of successfully administering all aspects of Microsoft Exchange Server technologies (2013, 2016, 2019 - upgrades, migrations, problem resolution etc), Exchange Online and Email Messaging architectures. Hands-on experience in managing and supporting Microsoft Infrastructure technologies including Windows Server (2012, 2016, 2019), Active Directory, Group Policy, PowerShell, VMWare virtualisation and network services (DNS, DHCP). Must Have: Experience of working with Windows Virtual Desktop and any associated migrations to this product advantageous Microsoft Office 365 Admin advantageous Infrastructure Monitoring Tools - SCOM, Vantage DX, Solarwinds etc About SCG: Spencer Clarke Group are an award-winning recruitment agency who specialise in placing experienced interim professionals into local authority services. We offer a referral bonus of up to 250 per referral. Contact Clarke Group - (phone number removed) / INDSCG1
May 15, 2024
Seasonal
IT Infrastructure Engineer - Local Authority Council Hybrid Working - 2 days a week in the office 3 month contract - likely to be extended Rate of pay: 346 - 450 per day - negotiable depending on experience What we need from you: Migration of On Premise 2013 Exchange Server to On Premise Exchange Server 2016 OR migrate to Exchange Online Very strong knowledge and understanding of successfully administering all aspects of Microsoft Exchange Server technologies (2013, 2016, 2019 - upgrades, migrations, problem resolution etc), Exchange Online and Email Messaging architectures. Hands-on experience in managing and supporting Microsoft Infrastructure technologies including Windows Server (2012, 2016, 2019), Active Directory, Group Policy, PowerShell, VMWare virtualisation and network services (DNS, DHCP). Must Have: Experience of working with Windows Virtual Desktop and any associated migrations to this product advantageous Microsoft Office 365 Admin advantageous Infrastructure Monitoring Tools - SCOM, Vantage DX, Solarwinds etc About SCG: Spencer Clarke Group are an award-winning recruitment agency who specialise in placing experienced interim professionals into local authority services. We offer a referral bonus of up to 250 per referral. Contact Clarke Group - (phone number removed) / INDSCG1
Job Title: Infrastructure Engineer M365 Location: Exeter, UK (Hybrid) Contract: 6 months Pay: 600/day AN ACTIVE SC CLEARANCE IS REQUIRED FOR THIS ROLE Are you a Microsoft 365 expert with a passion for driving digital transformation in a government setting? We have an exciting opportunity for an Infrastructure Engineer M365 to join our government client in Exeter. As part of the Digital Workplace team, you will play a crucial role in implementing and optimising Microsoft 365 solutions to enhance productivity and efficiency across the organisation. Role Overview: As an Infrastructure Engineer M365, you will focus on implementing components of the Microsoft 365 E5 license, providing technical leadership, and driving solution implementation. You will work closely with internal technical teams and business units to design, implement, and support solutions that meet business needs. Your expertise in Microsoft 365, including Purview, Exchange Online, SharePoint Online, OneDrive for Business, Teams, and Power Platform, will be essential in delivering successful outcomes. Key Responsibilities: Provide technical guidance and support on Microsoft 365 E5 solutions to internal teams and business areas. Collaborate with cross-functional teams to ensure successful delivery of Microsoft 365 E5 solutions. Stay updated with the latest Microsoft 365 features and capabilities, providing recommendations on leveraging them for maximum benefit. Design and implement Microsoft 365 E5 solutions, focusing on configuration, customisation, and integration. Drive adoption of new features and technologies to enhance employee productivity and efficiency. Act as a subject matter expert on Microsoft Purview Insider Risk Management, Data Classification and Labelling, Retention, and Identity Governance Azure AD Entitlement Management. Utilize automation to streamline processes and improve operational efficiency within the Digital Workplace. Essential Criteria: Experience in implementing, configuring, and managing Microsoft 365 solutions, with a focus on E5. Deep understanding of Microsoft 365 components, including Purview, Exchange Online, SharePoint Online, OneDrive for Business, Teams, and Power Platform. Strong technical skills in Microsoft 365 E5, including configuration, customisation, and integration. Excellent communication and interpersonal skills, with the ability to collaborate effectively with both technical and non-technical stakeholders. Ability to work independently and manage multiple projects simultaneously. Desired Skills: Experience with Power Platform Governance, Power Apps, Power Automate, and Power BI support, development, and administration. Working knowledge and experience with Intune, Microsoft Defender for Cloud Apps, and Azure Virtual Desktop or Windows 365. Join us in driving digital transformation and delivering proactive, efficient, and reliable IT services to customers. If you have a passion for Microsoft 365 and the expertise to drive impactful solutions, we want to hear from you!
May 15, 2024
Contractor
Job Title: Infrastructure Engineer M365 Location: Exeter, UK (Hybrid) Contract: 6 months Pay: 600/day AN ACTIVE SC CLEARANCE IS REQUIRED FOR THIS ROLE Are you a Microsoft 365 expert with a passion for driving digital transformation in a government setting? We have an exciting opportunity for an Infrastructure Engineer M365 to join our government client in Exeter. As part of the Digital Workplace team, you will play a crucial role in implementing and optimising Microsoft 365 solutions to enhance productivity and efficiency across the organisation. Role Overview: As an Infrastructure Engineer M365, you will focus on implementing components of the Microsoft 365 E5 license, providing technical leadership, and driving solution implementation. You will work closely with internal technical teams and business units to design, implement, and support solutions that meet business needs. Your expertise in Microsoft 365, including Purview, Exchange Online, SharePoint Online, OneDrive for Business, Teams, and Power Platform, will be essential in delivering successful outcomes. Key Responsibilities: Provide technical guidance and support on Microsoft 365 E5 solutions to internal teams and business areas. Collaborate with cross-functional teams to ensure successful delivery of Microsoft 365 E5 solutions. Stay updated with the latest Microsoft 365 features and capabilities, providing recommendations on leveraging them for maximum benefit. Design and implement Microsoft 365 E5 solutions, focusing on configuration, customisation, and integration. Drive adoption of new features and technologies to enhance employee productivity and efficiency. Act as a subject matter expert on Microsoft Purview Insider Risk Management, Data Classification and Labelling, Retention, and Identity Governance Azure AD Entitlement Management. Utilize automation to streamline processes and improve operational efficiency within the Digital Workplace. Essential Criteria: Experience in implementing, configuring, and managing Microsoft 365 solutions, with a focus on E5. Deep understanding of Microsoft 365 components, including Purview, Exchange Online, SharePoint Online, OneDrive for Business, Teams, and Power Platform. Strong technical skills in Microsoft 365 E5, including configuration, customisation, and integration. Excellent communication and interpersonal skills, with the ability to collaborate effectively with both technical and non-technical stakeholders. Ability to work independently and manage multiple projects simultaneously. Desired Skills: Experience with Power Platform Governance, Power Apps, Power Automate, and Power BI support, development, and administration. Working knowledge and experience with Intune, Microsoft Defender for Cloud Apps, and Azure Virtual Desktop or Windows 365. Join us in driving digital transformation and delivering proactive, efficient, and reliable IT services to customers. If you have a passion for Microsoft 365 and the expertise to drive impactful solutions, we want to hear from you!