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Hours: Full Time 37.5 hours per week which includes regular Friday evenings and Saturday daytime hours. Final work patterns to be confirmed. Department: Student Services Reporting to: Head of Student Experience as Line Manager Please note: This role operates within a Matrix Management system, where functional managers will be the Leads/Managers for Engagement, Finance, and Health & Wellbeing. Responsible for: Officers within the Manchester Student Services Department Please note: Under the Matrix Management system, you will act as the line manager, while Functional Leads/Managers from Engagement, Finance, and Health & Wellbeing will provide guidance on activities within their respective areas. About us Victoria College of Arts and Design provides higher education teaching and learning in the arts, design, creative industries and business fields. Our goal is to guide and support our students on their journey to becoming successful individuals and citizens. We strive to offer the best services and resources available to ensure that our students are well-prepared for graduate-level employment within the creative industries or any other aspect of the world of work. From enrolment to graduation, we are dedicated to nurturing our students' growth, fostering their creative and critical skills and equipping them with the confidence and abilities needed to excel in a professional environment. Whether through the dedication of our lecturers and support staff, VCAD's outstanding facilities, or our network of industry connections, Victoria College of Arts and Design is committed to helping and mentoring our students so that they achieve their personal goals and build themselves sustainable and fulfilling careers. Position Overview: VCAD is seeking a Student Services Lead Officer to join our Manchester. The successful candidate will lead the student services activities providing high-quality support to our students throughout their academic journey. The role requires an individual with excellent leadership, communication and organisational skills, who can work effectively in a fast-paced environment. In close collaboration with the Head of Student Experience and Outcomes, the role holder will ensure that our student services continually evolve to meet student needs and maintain the highest standards of care and professionalism. Additionally, the role holder will remotely oversee teams based in Manchester and Leeds, with occasional visits to these campuses. Responsibilities: Lead, motivate and develop the officers within the Student Services Department to ensure the delivery of exceptional, student-centred services. Coordinate the daily operations of the Student Services Department to ensure efficient service delivery. Design and implement communication strategies to keep students informed about key updates, term dates and events. Provide support and guidance to team members in complex cases and ensure issues are escalated appropriately. Ensure adherence to confidentiality and information disclosure regulations, keeping staff informed and compliant. Act as the primary advisor for the officers within the Student Services department, providing ongoing guidance and support. Manage student inquiries, complaints and feedback, ensuring timely and effective resolution. Oversee the enhancement and continuous improvement of Manchester student services department systems and processes, driving service efficiency. Support the organisation and delivery of student inductions and community building events. Collaborate with various teams to address student concerns, including Academics and IT. Conduct performance reviews and provide professional development opportunities for the Student Services Officer. Ensure compliance with Prevent, Code of Conduct and other safeguarding policies. Travel to other campuses to participate in formal institutional events, inductions, and staff training (travel expenses covered). Maintain accurate platform(s) for all matters related to student services. Maintain up-to-date records in student databases, ensuring confidentiality and regulatory compliance. Be flexible with working hours, accommodating occasional weekend and evening courses. Act as a subject matter expert for student services at VCAD. Provide support for any other associated duties as requested by the Head of Student Experience and Outcomes or the Directors of VCAD. Requirements: Essential / Desirable: (E) (D) (where required, training and professional development will be provided to the successful applicant by VCAD, to facilitate their ability to deliver the responsibilities of this role to an excellent standard) Bachelor's degree in a relevant field, or equivalent professional experience. (E) Demonstrated experience managing and mentoring a team, with the ability to lead across multiple locations. (E) Strong understanding of higher education student services and systems, including data management. (D) Experience providing advice to students and applicants. (D) Excellent customer service and communication skills, with the ability to build strong relationships. (E) Ability to manage competing priorities in a fast-paced environment, with strong time management skills. (E) Flexibility to work evenings and weekends when needed. (E) Strong IT skills, including proficiency with Microsoft Office Suite, especially Excel and familiarity with student management systems. (E) Commitment to upholding the values and policies of VCAD and partner universities. (E) Empathetic Leadership: Ability to lead with empathy and understanding. Strategic Thinking: Capable of developing and executing strategies to enhance student engagement. Adaptability: Flexible approach to evolving student needs and institutional priorities. Annual leave (7.2 weeks) Company Sick Pay. Statutory maternity and paternity pay. Employee Assistance Programme (HA Wisdom Wellbeing) Virtual GP access (Livi) 'Speak Up Service' - confidential support service to report any workplace concerns Specialist physical and mental wellbeing support services with 24/7 confidential counselling support (Wisdom) Financial, legal and medical advice services provided (Wisdom) Life & Leadership coaching (Wisdom) Financial coaching (MUNNY) Discounts and perks, offering savings on shopping, activities and more (Bright Exchange) Career development and training opportunities. Training and self-development opportunities.

MAPP is seeking a Senior Surveyor to join our London Office Buildings team. The successful candidate will take full ownership of a portfolio, manage service charges, and maintain strong occupier relationships while ensuring compliance with relevant standards. The role reports into the Associate Director - Surveying and is based at MAPP London Workspace with active site involvement at London Bridge City. A customer-focused, detail-oriented professional with 3 years of experience is preferred.

Senior Surveyor Department: Office Buildings Employment Type: Full Time Location: MAPP London Workspace Compensation: £45,000 - £55,000 / year Description MAPP is the UK's leading specialist in commercial property and asset management, with over £30bn+ of property under management for a wide range of UK and overseas fund managers, REITs and property owners. We believe property management can be a force for good. That's why we focus on making buildings work - not just for profit, but for people and the planet too. Through our Property Management framework, we help clients and occupiers navigate a rapidly changing landscape, delivering a fully integrated and genuinely holistic approach. Most job descriptions read like a recipe without showing you what the finished dish should look like. We'd rather give you a clear picture of who we are, how we work, and the kind of person who thrives at MAPP. If this role excites you and you think you could make a difference here, we'd encourage you to apply - even if you don't tick every box. We're interested in people who want to do meaningful work, add real value, and be rewarded for their efforts in a genuinely great place to work. MAPP is an equal opportunities employer. All applicants must have the legal right to work in the UK by the start date of employment. MAPP does not provide immigration sponsorship. Inclusion at MAPP We want the real estate industry to be a career path where people feel both welcome and wanted. We're proud of the progress we've made so far, but we're always challenging ourselves to do better. We want the best people to see themselves thriving at MAPP. Creating an environment where everyone feels able to be themselves is essential to that - because diverse perspectives, lived experience and ways of thinking make us stronger. Our values and how we work Our MAPP values underpin everything we do. We were the first national real estate consultancy in the UK to become a B Corp, and that commitment to doing business responsibly shapes our decisions every day. We recently were reaccredited and improved our score significantly. We want you to learn, grow and challenge yourself. As a business, MAPP has grown consistently over the past five years, and we promote around 10% of our office-based roles internally each year. We invest in development, create opportunities to broaden professional horizons, and make time to connect - through charity days, fundraising, learning initiatives and social events. High expectations & employee ownership What makes MAPP distinctive is that we are owned by an Employee Ownership Trust. There are no external shareholders - our business is held on behalf of our people. This creates a more inclusive and transparent environment, where employees are informed, involved, and able to influence how we move forward. It also means that when the business succeeds, that success is shared - typically through a profit share that can be paid tax free to each individual. Being employee-owned shapes the way we show up. It encourages us to think long term, take ownership of our decisions, and care about the impact of our work. We place a strong emphasis on trust, expecting people to use their judgement, take initiative, and support one another. Collaboration, curiosity, and accountability are key to maintaining both our performance and our culture. In return, we offer autonomy, support and the opportunity to grow in a business where your contribution genuinely matters. Why join MAPP? This role gives you the opportunity to be part of something a little bit special in property management. We're always looking for great character - that's what makes someone a MAPP person. If that sounds like you, we'd love to hear from you. A few facts about MAPP you might like to know Our engagement scores are consistently high and in 2025, we had an engagement score of 83% and 92% of our people recommend MAPP as a great place to work. Title, Team and Role Summary Title: Senior Surveyor Team: London Office Buildings Who Does This Role Report Into? Associate Director - Surveying Role Summary / Purpose and Scope The Senior Surveyor has day to day responsibility to manage and take 'full ownership' of a given number of properties. The candidate should also understand commercial property management and its application, be organised/have a methodical approach to work, be presentable and client facing, possess an ability and desire to exceed client expectations and possess strong "attention to detail" skills. They are responsible for all day to day running and reporting on a property or Client, including all aspects for service delivery, occupier liaison, service charge management and oversee compliance. This role will be based from London Bridge City two days per week. Skills, Knowledge and Values Skills (People & Technical) Read, review and understand leases and documents, ensuring occupier compliance with obligations and expectations including maintenance, licences to assign, changes of use, alterations and applications from occupiers in accordance with the relevant legislative guidance and the Property Management Agreement Monitoring statutory and internal compliance, instructing audits, assessments and specialist advice, aligning with service partners for control documents, log books and online management systems which form MAPP's control environment, including meeting MAPP policies and procedures, RICS and ISO standards and any statutory and insurance timelines and escalation requirements Assist and complete various client and management reports as well as presenting said reports including Monthly, Quarterly and Management or ad hoc adhering to any legislative requirements including sustainability and health and safety Support the preparation service charge budgets, including explanatory guides and analyse and monitor year end and monthly service charge expenditure, including monitoring outgoing costs and budgetary control in accordance with RICS guidance and investigate, report or address any outstanding positions and backlogs Manage all allocated sites including regularly inspecting and recording your properties, appropriately monitor, report on, support and feedback to site teams and sample auditing your teams for condition, standards, and occupier compliance with covenants Manage a team aligned with the MAPP Values Engage with occupiers including implementation of Customer Experience frameworks for the buildings to improve occupier satisfaction and retention, occupier forums and meetings and placemaking and V2 initiatives Deal with the smooth onboarding and offboarding or handovers of any new or outgoing instructions to relevant external parties including the management of any TUPE Processes with the People Team Lead in the management of Property Management and Additional Fee Income in partnership with the Client Leads Values & Behaviour Exhibition of MAPP Values :Avoid Ambiguity, Appreciative, Adventurous, Authentic and Accountable Self Management including showing initiative, being proactive and meeting deadlines Embracing Change including Technology Engaging with the Big Picture Great service delivery including working in partnership with internal and external individuals and good communicating in written and verbally Achieving Results and Prioritise Work including attention to delivery to all stakeholders Innovative Solutions and Problem Solving Developing Self and Others and willing to Learn Interpersonal and Relationship skills capable of communicating at various levels including meetings with occupiers, client, supplier and wider stakeholders. Strong written and verbal communications including report writing Experience and Salary Level of Experience / Certifications: 3 years experience of working in a similar role MRICs Desirable Working Hours: 9am - 5.30pm Monday - Thursday & 9am - 5pm Friday Salary Range (Based on Experience) £45,000 - £55,000 per annum, depending on experience.

Head of Fire Engineering - up to £90,000 + Bonus + Benefits - Ref 1978 I am currently recruiting for a Head of Fire Engineering to work for one of the UKs most highly regarded real estate organisations in the UK. This role can be based out of London, Bristol or Birmingham and hybrid working could be available for the right candidate. Salary up to £90,000 + Bonus + Benefits. The organisation has a fantastic heritage having been established for a very long time and are recognised as leaders within their field. They are deemed the experts at what they do and have an unrivalled reputation in the market. They work on some of the most complex and prestigious projects within the UK. To support the ongoing growth of the business they now have the need to appoint a Head of Fire Engineering on a permanent basis who can open up a completely new service line for them in house. Within this role as a Head of Fire Engineering, you will be responsible for establishing this new service line in house from scratch. Currently they work with 3rd parties to execute Fire Engineering work, so initially you will spend time liaising with their current partners to understand what they currently do, whilst getting an understanding of projects with a view of bringing them all in house. You will be leading the Fire Engineering function and will be hands on, however you will be expected to grow out this division which will involve hiring, training and developing colleagues to build your unit. Essential Requirements: Previous experience as a Head of Fire Engineering, Associate of Fire Engineering, Director of Fire Engineering or similar (Principal's or Team Leads will be considered who are looking to make the next step up) Experience working in a consultancy Desirable Requirements: Chartered Previous experience establishing or growing a Fire Engineering function This is a fantastic opportunity for a Head of Fire Engineering to join a very well-established company who are the forefront of the market they operate within. They have a very social and supportive culture and the opportunity to further develop yourself is readily available providing you have the right attitude.

Knightwood Associates Limited in Cambridgeshire is seeking an experienced Planning Manager to support land acquisition and drive planning for residential and mixed-use developments. You will manage planning applications, appeals, S106 negotiations and engage with councils, landowners and consultants. The role reports to the Land Director and requires strong communication skills, public-facing representation, and a degree in Planning or Surveying with RTPI/RICS desirable.

Job Title: Associate Project Manager CBRE Global Workplace Solutions, leading global provider of integrated facilities and corporate real estate management, are recruiting a Associate Project Manager to join the team located in Broughton. Purpose Of The Job Responsibility for generating and delivery of projects across customer sites, providing a full turnkey end to end solution including full site responsibility/ownership, health and safety, day to day management on site of all contractors and on time delivery. Communicate to Head of Projects/Senior Project Manager/Project Manager and customers the deliverables, dependencies and risks as each project progresses. Key Responsibilities 1. Identify and develop a short term pipeline of Project opportunities from the portfolio of customers within the Business Unit. 2. Build long term capex plans for customers. 3. Leverage opportunities through visibility and presence on customer sites. 4. Liaise with colleagues managers to determine and identify project opportunities. Use case studies to promote business and host key decision makers on show site tours. 5. Liaise with key stakeholders on their requirements and explain feasibility of their schemes to become a trusted advisor. 6. Work with developers, designers and sub-contractors to define and document scope(s) of work(s).Develop and understand the full scope of works in line with the desired project business case and in turn outcome. This is to be within agreed budget requirements and required profit margins. 7. Manage, run and draw up tenders on behalf of the customer as required. Carry out full tender analysis of all sub-contractor returns. 8. Work within the current CDM process. In the main taking on the role of principle contractor. 9. Identify, reduce and manage all statutory and commercial risks associated with the project they are leading. 10. Ensure CBRE QHSE practices and processes are fully embedded in each project. 11. Ensure full compliance with project management policies and procedures. 12. Manage the day-to-day operational aspects of the project(s) "end to end". Activities to include but not be limited to estimating, business development, quantity surveying, sub contractor management and site manager duties. 13. Work closely with relevant stake holders to ensure effective and efficient implementation of the project(s). 14. Ensure customer acceptance is adhered to, in writing and in line with the project plans. 15. Mutually agree payment schedules and applications for payment to the benefit of the project and the business. 16. Ensures project documents are complete, current and appropriately stored. 17. Provide timely monthly reports to the Head of Projects/Business Unit Director in an agreed format. 18. Manage commercial terms to eliminate risk Accountabilities Accountability to the Senior Project Manager. Generate project opportunities by building strong effective working relationships with our customers and site teams. Full P & L responsibility Have full accountability and responsibility for the safe management and delivery of project works in line with business processes and procedures working alongside contract teams and client to generate pipeline sales and opportunities. Person Specification Education Recognised technical qualification in Construction, Mechanical or Electrical or similar (desirable) Degree level qualification in Project Management (desirable) Training Business standard of written and verbal literacy and numeracy APM certified Prince 2 certified CDM regulations training (desirable) SMSTS certified (desirable) Nebosh certified (desirable) CSCS black card holder IOSH (desirable) ILM2 - Principles of Team Leading (desirable) Experience Proven project management experience in either an M&E, FM, construction or critical environment Experience of developing new project opportunities Proven experience of running a P&L Demonstrable evidence of having managed a team Experience of creating, presenting and managing on bids, tenders and proposals.

Business Manager - Service Lines Department: Strategy & Change Employment Type: Permanent Location: London Description Reporting to the Senior Business Manager, the purpose of this role is to support: the Service Line Heads (SLHs) for 3 Service Lines (SLs) which include Corporate, Banking and Finance, Funds, Dispute Resolution, Private Wealth, Local Legal Services the Legal Executive Board (LEB) member(s) who have been assigned to work alongside those SLHs In order to pro-actively drive the achievement of agreed business goals, while ensuring that the business remains profitable and competitive. Key Responsibilities Working with the SLHs and the LEB members, the role holder will be responsible for managing the cycle of constructing/renewing, and reviewing and agreeing the service line business plans and associated budgets. They will then lead the implementation, track and report progress, support the relevant SLH in ensuring delivery, and support the relevant LEB member in overseeing delivery of the agreed plan(s) so that goals are met within the agreed timeframes and budget. This includes liaising with partners and other stakeholders to: spot trends, issues and support on strategy deliver a key metrics dashboard, reporting templates, meeting agendas and action trackers, ensuring there is a good structure to optimise: management of the SLHs by the relevant LEB member and management of the SL partners by the SLHs prepare SLH meeting materials and Board papers in collaboration with the relevant SLHs, LEB members and subject matter experts, ensuring content is clear, timely and focused on decisions, risks and progress against agreed priorities commission management information and business intelligence reports facilitate the increase in income and improvement in net profit margins by analysing and reporting on data related to resources and measurements of performance e.g. profitability, lock up, team shape, resource allocation and utilisation increase income through: facilitating resource sharing between Service Line teams and between different Service Lines and facilitating collaboration between the legal teams and the other divisions in the Ogier business (OGL, the corporate administration business, and ORC, the regulatory consulting business) use data to identify hotspots and undertake 1-2-1 discussions with specific Partners to understand issues/barriers, articulating these in a 'to the point' way for discussion and agreement on next steps by the SLH and relevant EB member identify, explain and when agreed manage the continuous improvement of Service Line processes so that they are efficient and effective keep momentum behind agreed projects (in collaboration with the relevant Business Services lead where required) support the continuous cycle of performance management by working with Executive Support - Service Lines and monitoring Ogier's performance management, learning and development platform (DWO), liaising with HR and the other Business Services Directors gathering feedback on key focus areas, and providing relevant supporting performance management data/information to drive a high performance culture collaborate with HR and Executive Support - Service Lines to ensure the successful integration of any senior hires through design and timely delivery of agreed onboarding, embedding and integration plans Work with the Director, Strategic Initiatives on relevant upstream strategic investigation and research; and work with the Strategy and Change Director (or their delegate) on downstream strategic project implementation as it relates to the scope of the role The role holder will: be responsible for close liaison with the relevant Business Services professionals who provide support across the law firm, and have an excellent understanding of the business services capabilities, complementing existing relationships held by the Business Services personnel need to collaborate closely with Executive Support - Service Lines and the wider Executive Support team to deliver on the role efficiently and effectively Skills, Knowledge and Expertise Sound financial/commercial acumen and knowledge of the profitability drivers in a matrix-model, professional service environment Excellent interpersonal and written communications skills with a proven ability of successfully interacting professionally and proactively with a diverse group of all levels of stakeholders and subject matter experts to drive change Ability to provide strategic and fact-based challenge especially where identifying opportunities or risks Project management skills and knowledge of standard project management methodology A digital-first mindset and experience of leveraging relevant AI tools and AI-assisted processes Superior time management and organisational skills including the ability to manage multiple responsibilities simultaneously and deliver to deadlines, taking accountability for actions and ideas from inception to delivery Ability to work both independently, use initiative and equally confident working effectively as part of a team, collaborating and supporting colleagues

JOB DESCRIPTION PROJECT MANAGER Chase Taylor are working on behalf of a leading architectural glazing company to recruit an experienced Project Manager. THE ROLE The successful candidate will join an established Project Management team responsible for overseeing the purchasing, installation and planning of architectural glazing projects across the UK and internationally. The Project Management team has oversight of all aspects of the project process and is responsible for ensuring that glazing projects are delivered on time, correctly and within budget. REPORTING TO Projects Director / Projects Manager - Specific Region / Division KEY RESPONSIBILITIES Manage multiple glazing contracts simultaneously, ranging in value and complexity. Maintain a thorough understanding of each project, including design details, products, procurement and installation requirements. Work closely with the Purchasing Team to ensure materials are ordered and delivered on time and within budget. Create robust installation plans, taking into consideration site conditions, construction programmes and expected delivery dates. Ensure all project budgets are achieved or exceeded. Assist the Design Team throughout the design process and ensure all design queries are addressed and responded to promptly. Maintain accurate, up-to-date and continuous project records and documentation through the CRM system and associated file storage systems. Maintain strong relationships with clients and the wider project team through regular and effective communication, including weekly project updates. Manage all on-site logistics for projects, including the preparation and maintenance of relevant health and safety documentation. Communicate any changes to installation programmes clearly and effectively to clients, minimising dissatisfaction and disruption. Work closely with Installation Managers to ensure they are fully prepared for all scheduled site visits. Maintain daily and regular communication with all on-site teams, ensuring the correct paperwork is completed and submitted daily and at the end of each project visit, including handover documentation. Ensure all client communications, including telephone calls and emails, are responded to fully and promptly. Work collaboratively with various departments, including Design, Installation and Procurement, to identify and resolve project issues quickly and effectively. Manage and ensure the timely release of Operations and Maintenance (O&M) manuals. Ensure projects are properly closed out and all outstanding actions are completed in a timely manner. Undertake any other ad hoc duties required to support the successful delivery of projects. REQUIRED EXPERIENCE & SKILLS Previous experience in a Contracts Manager, Project Manager, Management or similar role within the glazing industry. Experience using Microsoft Office, including Word, Excel and Outlook. Excellent organisational and communication skills. Strong problem-solving and decision-making abilities. Ability to manage multiple projects simultaneously and effectively prioritise workload. Ability to work collaboratively with internal teams, clients and external project stakeholders. Must live within a commutable distance of the office. POSITION DETAILS Location: Office Based Working Hours: 40 hours per week, Monday to Friday, 8:00am - 5:00pm Training & Development: Ongoing and regular self-training is expected through online training portals and weekly knowledge-sharing sessions. Dress Code: A smart professional appearance is required. Sportswear is not permitted and a collared shirt is expected. ABOUT THE OPPORTUNITY This is an excellent opportunity for an experienced Project Manager with a background in architectural glazing to join an established and growing business, working on a diverse range of projects across the UK and internationally. Chase Taylor are managing this recruitment process on behalf of the hiring organisation.

Business Manager - Service Lines Department: Strategy & Change Employment Type: Permanent Location: Jersey Description Reporting to the Senior Business Manager, the purpose of this role is to support: the Service Line Heads (SLHs) for 3 Service Lines (SLs) which include Corporate, Banking and Finance, Funds, Dispute Resolution, Private Wealth, Local Legal Services the Legal Executive Board (LEB) member(s) who have been assigned to work alongside those SLHs In order to pro-actively drive the achievement of agreed business goals, while ensuring that the business remains profitable and competitive. Key Responsibilities Working with the SLHs and the LEB members, the role holder will be responsible for managing the cycle of constructing/renewing, and reviewing and agreeing the service line business plans and associated budgets. They will then lead the implementation, track and report progress, support the relevant SLH in ensuring delivery, and support the relevant LEB member in overseeing delivery of the agreed plan(s) so that goals are met within the agreed timeframes and budget. This includes liaising with partners and other stakeholders to: spot trends, issues and support on strategy deliver a key metrics dashboard, reporting templates, meeting agendas and action trackers, ensuring there is a good structure to optimise: management of the SLHs by the relevant LEB member and management of the SL partners by the SLHs prepare SLH meeting materials and Board papers in collaboration with the relevant SLHs, LEB members and subject matter experts, ensuring content is clear, timely and focused on decisions, risks and progress against agreed priorities commission management information and business intelligence reports facilitate the increase in income and improvement in net profit margins by analysing and reporting on data related to resources and measurements of performance e.g. profitability, lock up, team shape, resource allocation and utilisation increase income through: facilitating resource sharing between Service Line teams and between different Service Lines and facilitating collaboration between the legal teams and the other divisions in the Ogier business (OGL, the corporate administration business, and ORC, the regulatory consulting business) use data to identify hotspots and undertake 1-2-1 discussions with specific Partners to understand issues/barriers, articulating these in a 'to the point' way for discussion and agreement on next steps by the SLH and relevant EB member identify, explain and when agreed manage the continuous improvement of Service Line processes so that they are efficient and effective keep momentum behind agreed projects (in collaboration with the relevant Business Services lead where required) support the continuous cycle of performance management by working with Executive Support - Service Lines and monitoring Ogier's performance management, learning and development platform (DWO), liaising with HR and the other Business Services Directors gathering feedback on key focus areas, and providing relevant supporting performance management data/information to drive a high performance culture collaborate with HR and Executive Support - Service Lines to ensure the successful integration of any senior hires through design and timely delivery of agreed onboarding, embedding and integration plans Work with the Director, Strategic Initiatives on relevant upstream strategic investigation and research; and work with the Strategy and Change Director (or their delegate) on downstream strategic project implementation as it relates to the scope of the role The role holder will: be responsible for close liaison with the relevant Business Services professionals who provide support across the law firm, and have an excellent understanding of the business services capabilities, complementing existing relationships held by the Business Services personnel need to collaborate closely with Executive Support - Service Lines and the wider Executive Support team to deliver on the role efficiently and effectively Skills, Knowledge and Expertise Sound financial/commercial acumen and knowledge of the profitability drivers in a matrix-model, professional service environment Excellent interpersonal and written communications skills with a proven ability of successfully interacting professionally and proactively with a diverse group of all levels of stakeholders and subject matter experts to drive change Ability to provide strategic and fact-based challenge especially where identifying opportunities or risks Project management skills and knowledge of standard project management methodology A digital-first mindset and experience of leveraging relevant AI tools and AI-assisted processes Superior time management and organisational skills including the ability to manage multiple responsibilities simultaneously and deliver to deadlines, taking accountability for actions and ideas from inception to delivery Ability to work both independently, use initiative and equally confident working effectively as part of a team, collaborating and supporting colleagues

Location: Hybrid / Slough, UK job type: Permanent / Full-time Sector and subsector: Leadership & Management Senior Management AnnualFixed salary:£ 67000.00 As the UK's leading parking and technology-enabled management group, we support more than 9,000 locations across housing, healthcare, education and commercial estates. We're proud to be Carbon Neutral Britain certified and committed to creating positive outcomes for our clients, communities and colleagues alike. We're growing quickly, investing heavily in technology and expanding into new sectors, creating exciting opportunities for people who want to make an impact and be part of something ambitious. Why not join us? In the role of Head of Wardens (South) you will provide strategic and operational leadership for our national Warden Operations team for the Southern region. You will be responsible for ensuring the safe, efficient, and consistent delivery of services across multiple contracts and sectors, while driving performance, operational effectiveness, engagement, compliance, and client satisfaction. Reporting to the Operations Director, you will lead a team through a structure of Area Managers, and Team Leaders, ensuring the successful delivery of operational objectives and supporting Agena Group's continued growth. Regular travel throughout the UK is expected, along with attendance at an Agena Group office as required. Responsibilities and Duties Operational Leadership Provide strategic leadership and direction to the national Warden Operations function. Lead, support, and develop Area Managers, Team Leaders, and field-based teams to achieve operational excellence. Ensure the delivery of all contractual obligations, service level agreements, and operational KPIs. Drive a culture of accountability, professionalism, and continuous improvement across the operational structure. Monitor operational performance through data-driven analysis and implement improvement plans where required. Performance & Continuous Improvement Develop and implement operational strategies that support Agena Group's growth objectives. Establish and monitor meaningful KPIs that drive service quality, compliance, efficiency, and client satisfaction. Lead operational transformation initiatives and support the implementation of new systems, processes, and technologies. Build high-performing Warden teams through structured recruitment, coaching, succession planning and ongoing development, ensuring consistent service excellence across multiple locations. Create a high-performance culture focused on engagement, wellbeing, and development. Lead workforce planning activities to ensure appropriate resource levels across all operational areas. Promote a positive and inclusive working environment that supports staff retention and professional growth. Compliance, Health & Safety Support and maintain compliance with all applicable ISO standards and integrated management systems, contributing to continual improvement initiatives and audit requirements. Maintain a thorough understanding of BPA, IPC, Security Industry Authority (where applicable), and relevant regulatory frameworks. Lead a strong health and safety culture throughout the operation. Ensure incidents, accidents, near misses, and compliance breaches are properly investigated and addressed. Strategic Responsibilities Work closely with the Operations Director to shape and execute the wider operational strategy. Prepare and present operational performance reports, KPI dashboards, and improvement plans to senior leadership teams. Support operational due diligence, mobilisation, integration, and transformation activities associated with acquisitions, new contracts, and business growth initiatives. Identify future resource requirements and organisational structures to support growth. Develop policies, procedures, and operational standards that improve consistency and resilience. Contribute to business planning, budgeting, forecasting, and operational reporting. Who you are Significant experience leading large, geographically dispersed operational teams. Proven track record in security, parking enforcement, public realm, facilities management, environmental services, or similar operational sectors. Experience managing managers and multi-layered leadership structures. Strong understanding of performance management, workforce planning, and operational delivery. Experience working within a regulated environment with responsibility for compliance and governance. Skills & Attributes Inspirational leader with the ability to motivate and develop high-performing teams. Commercially aware with strong business acumen. Excellent communication and stakeholder management skills. Strong analytical and problem-solving abilities with a data-driven approach to decision making. Able to prioritise effectively and perform under pressure. Highly organised with exceptional attention to detail. Proactive, resilient, and focused on delivering results. Strong influencing and change management capabilities. Knowledge of parking enforcement, public realm enforcement, or security operations. Experience of leading large-scale operational change programmes. Health & Safety qualification (IOSH or NEBOSH). Agena Values We believe that the way we do business is as important as the business that we do. Operating with integrity and high ethical standards is the Agena Group way. Our values reinforce our behaviours and what is important to us. Living these values is essential to our success. Ambitious: we aim for world class service Disruptive: we're here to change the industry Ethical: we do things for the right reasons Insightful: we use research to guide our decisions Collaborative: We're better when we work together Innovative: we help people see things differently Other information about the role Location: Remote with regular travel, to be based in Slough, London or the South Reports to: Operations Director Our selection process is as follows: Application - Screening - Competency Based Interview - Task with 2nd Interview You must be able to legally live and work in the UK without sponsorship. This role is based in the UK This role is available as part of a hybrid working environment The postholder will be required to travel to external meetings on occasion and to other office locations by the most effective means available We know there's more to life than work - that's why when you join Agena, you'll get your pick of our amazing benefits through our Enjoy Benefits platform. That includes discounts on gym memberships, travel bookings, high street vouchers and days out. You can also benefit from Technology benefits, Wellness benefits, Health Care plans and Car Lease benefits and much more. Incremental holiday increases to recognise long service 2 volunteering days a year Unlock your potential with our training, learning & development, and apprenticeship options throughout your career Employee Assistance Programme - 24/7 confidential, independent and professional counselling EV Charging points at office locations Regular team/company socials Team events from breakfasts for charity, social drinks in your local office location to book clubs, environmental initiatives, and lunch and learns. We are proud to be certified Carbon Neutral and hold ISO Accreditations for Quality Management, Environmental Management and Information Security Management. We are a Mindful Employer and are committed to supporting your mental health at work. The Agena Group are proud to be part of the Disability Confident scheme. We are committed to providing an inclusive and barrier-free recruitment process. We will provide reasonable adjustments and support to ensure neuro-diverse applicants or those with a disability or long-term condition can be their best during the recruitment process. To request an adjustment,if you need this job advert in an alternative format, or if you have any questions about the recruitment process, please (No agency speculative contact - thank you)

Applications are invited from Consultant Psychiatrists to join the Adult Acute Mental Health Services team based at the main Hospital site on the beautiful Island of Guernsey , in the Channel Islands. You will work closely with; the Clinical Director, Associate Director Lead Consultant and Senior Service Manager to provide an effective clinical Acute Mental Health service click apply for full job details