Senior Client Success Consultant Remote - (1-2 visits per month to Cheltenham office as well as other AQA offices on occasions) North: £55,775 - £66,266 South: £58,075 - £68,998 We are seeking an experienced Client Success Consultant to join our team on a permanent basis. The position will sit within our Grademaker business area. GradeMaker is a growing education technology company, part of the AQA Group who provides a wide range of educational services. GradeMaker Pro delivers innovative 'Software as a Product & Service to Awarding organisations and E Education Ministries around the world - enhancing efficiency, quality, and security of assessment creation & development processes. Our Client Success Consultant works closely with some of the world's leading Awarding Organisations, as they implement the GradeMaker Pro assessment development platform. It is their job to understand the goals of the Awarding Organisations, ensuring they implement the system successfully and get demonstrable long-term value from using it. What's in it for you: At AQA we recognise our employees' contribution and in return we are proud to offer an extensive reward and benefit package. This includes: 25 days' annual leave rising to 30 days with service, plus all Bank Holidays and additional Christmas office closure Flexible working environment and professional and personal development at your fingertips. 35 hour working week Excellent contributory pension (6% - 11.5% dependent on employee contribution) Life assurance, BUPA PMI and Health Cash Plan Enhanced maternity/paternity scheme Desirable experience Education and assessment knowledge (preferable)- you will influence, guide and support the strategic direction of high stakes awarding organisations (UK and International) with their digital assessment transformation plans. A passion for education and the value of quality assessments. Experience of test authoring and the governance and mechanics of an awarding organisation would be advantageous. Prepared to act as an engaging, trusted advisor that can sensitively guide clients through business and technology-enabled change in vastly different cultural settings. Experience of enterprise SaaS implementation projects, service delivery and customer satisfaction, with the ability to effectively manage client goals and expectations. Analytical and inquisitive problem solver who can take the lead in trying out solutions whenever challenges and opportunities arise. Highly customer-focused with strong commercial acumen, strategic abilities, and excellent communication skills. What next? If the role looks of interest and you would like to apply, please do so via our portal. Every application will be provided with a written response! We are reviewing applications as they come through and reserve the right to close this role early.
May 18, 2024
Full time
Senior Client Success Consultant Remote - (1-2 visits per month to Cheltenham office as well as other AQA offices on occasions) North: £55,775 - £66,266 South: £58,075 - £68,998 We are seeking an experienced Client Success Consultant to join our team on a permanent basis. The position will sit within our Grademaker business area. GradeMaker is a growing education technology company, part of the AQA Group who provides a wide range of educational services. GradeMaker Pro delivers innovative 'Software as a Product & Service to Awarding organisations and E Education Ministries around the world - enhancing efficiency, quality, and security of assessment creation & development processes. Our Client Success Consultant works closely with some of the world's leading Awarding Organisations, as they implement the GradeMaker Pro assessment development platform. It is their job to understand the goals of the Awarding Organisations, ensuring they implement the system successfully and get demonstrable long-term value from using it. What's in it for you: At AQA we recognise our employees' contribution and in return we are proud to offer an extensive reward and benefit package. This includes: 25 days' annual leave rising to 30 days with service, plus all Bank Holidays and additional Christmas office closure Flexible working environment and professional and personal development at your fingertips. 35 hour working week Excellent contributory pension (6% - 11.5% dependent on employee contribution) Life assurance, BUPA PMI and Health Cash Plan Enhanced maternity/paternity scheme Desirable experience Education and assessment knowledge (preferable)- you will influence, guide and support the strategic direction of high stakes awarding organisations (UK and International) with their digital assessment transformation plans. A passion for education and the value of quality assessments. Experience of test authoring and the governance and mechanics of an awarding organisation would be advantageous. Prepared to act as an engaging, trusted advisor that can sensitively guide clients through business and technology-enabled change in vastly different cultural settings. Experience of enterprise SaaS implementation projects, service delivery and customer satisfaction, with the ability to effectively manage client goals and expectations. Analytical and inquisitive problem solver who can take the lead in trying out solutions whenever challenges and opportunities arise. Highly customer-focused with strong commercial acumen, strategic abilities, and excellent communication skills. What next? If the role looks of interest and you would like to apply, please do so via our portal. Every application will be provided with a written response! We are reviewing applications as they come through and reserve the right to close this role early.
Working With Us Harris Academy Battersea is a mixed state secondary school serving a truly comprehensive community in the heart of London. We are an Ofsted ' Outstanding ' school with a track record of delivering fantastic outcomes year on year for our students. Our Academy is centred on the values of Knowledge, Integrity and Resilience and these underpin the way we work for both students and staff. Our staff are inclusive, diverse and committed to our mission: we develop aspirational young people to thrive in a changing world. HABS offers a broad, academic and challenging curriculum founded on six key curriculum aims: To develop deep, long-lasting knowledge To develop students into accomplished readers, writers and orators To provide experiences within and beyond the classroom that enrich learning and ensure students can make informed choices about their futures To equip students to challenge injustice in all its forms To enable students to understand how they learn To support students to reflect on their choices and values to improve themselves and their community These aims underpin all elements of our curriculum, and we see our core academic curriculum and wider personal development curriculum as intrinsically linked . All staff at the Academy contribute to the personal development of our students through their roles as tutors and through their contributions to the wider life of the academy. A thriving school can only function with fantastic staff, and our vision is to make teaching at HABS both enjoyable and sustainable . The wellbeing of staff underpins every decision we make, and we seek to ensure that every member of staff can enjoy a work-life-balance enabling them to bring their best to work each day. At HABS, professional growth and development is central to our mission. Our professional development motto is 'improve, not prove' and leaders are relentlessly focussed on supporting staff in getting even better through a wide range of internal and external training opportunities. As a part of the Harris Federation , all staff in the Academy benefit from being part of our network of more than fifty primary and secondary academies across London. Vibrant networks of subject experts meet regularly, and teachers can access bespoke support from our central teams of consultants. Main Areas of Responsibility Your responsibilities will include: Designing, creating and maintaining the school website Contributing to the group of associate staff who are available to cover reception and first aid duties as required Supporting Social Media Engagement and implement creative digital solutions Providing digital graphic design support to departments and the school Producing content for the digital signage across the school site Producing, delivering and overseeing displays across the school site. Conducting regular auditing and quality assurance of displays and artwork across the school site Editing video footage for exam and marketing purposes Co-ordinating the production of the school prospectus and newsletter both digitally and in print Working with staff across the school to organise photographic shoots and video opportunities Overseeing the process of taking and updating student and staff photos Liaising with external photographers as required in the production of professional external media materials Overseeing and managing the reprographics office Delivery of reprographics services to staff including exam printing Liaising with external printing agencies to support the production of bespoke materials for the Academy Overseeing and monitoring reprographics devices across the site, supporting the resources team in auditing and monitoring device usage and condition. Liaising closely with senior leaders to deliver the Academy's branding strategy across all relevant areas Providing design and media services as required and requested by Senior Leaders What We are Looking For We would like to hear from you if you have: English GCSE Grade C / 5 or above. An appropriate standard of academic qualifications Competency in website design and maintenance Competency in designing artwork digitally Good level of administration skills Excellent knowledge of IT packages e.g. Word, Excel, Publisher, InDesign Excellent literacy and numeracy skills commensurate with the post. Excellent general technological knowledge - general knowledge of operating systems, networking, hardware and software. At least two years' experience of working in an inner-city school or educational establishment with children and young people Experience of reception duties including dealing with visitors to the Academy in a professional manner Experience of taking telephone messages from a range of stakeholders Experience of designing and printing basic documents Experience of organising a busy service area effectively Experience of liaising with printing maintenance contractors Applying for this Position Our people are at the heart of our success. We have developed a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level. In addition to the opportunities for career development and progression, we also offer a competitive rewards and benefits package which includesour Harris Allowance for teachers on MPS/UPS, a Performance and Loyalty Bonus, Pension Scheme with generous employer contributions, a Wellbeing Cash Plan, electric car scheme, and many other benefits. Learn more aboutour benefitson our webs
May 18, 2024
Full time
Working With Us Harris Academy Battersea is a mixed state secondary school serving a truly comprehensive community in the heart of London. We are an Ofsted ' Outstanding ' school with a track record of delivering fantastic outcomes year on year for our students. Our Academy is centred on the values of Knowledge, Integrity and Resilience and these underpin the way we work for both students and staff. Our staff are inclusive, diverse and committed to our mission: we develop aspirational young people to thrive in a changing world. HABS offers a broad, academic and challenging curriculum founded on six key curriculum aims: To develop deep, long-lasting knowledge To develop students into accomplished readers, writers and orators To provide experiences within and beyond the classroom that enrich learning and ensure students can make informed choices about their futures To equip students to challenge injustice in all its forms To enable students to understand how they learn To support students to reflect on their choices and values to improve themselves and their community These aims underpin all elements of our curriculum, and we see our core academic curriculum and wider personal development curriculum as intrinsically linked . All staff at the Academy contribute to the personal development of our students through their roles as tutors and through their contributions to the wider life of the academy. A thriving school can only function with fantastic staff, and our vision is to make teaching at HABS both enjoyable and sustainable . The wellbeing of staff underpins every decision we make, and we seek to ensure that every member of staff can enjoy a work-life-balance enabling them to bring their best to work each day. At HABS, professional growth and development is central to our mission. Our professional development motto is 'improve, not prove' and leaders are relentlessly focussed on supporting staff in getting even better through a wide range of internal and external training opportunities. As a part of the Harris Federation , all staff in the Academy benefit from being part of our network of more than fifty primary and secondary academies across London. Vibrant networks of subject experts meet regularly, and teachers can access bespoke support from our central teams of consultants. Main Areas of Responsibility Your responsibilities will include: Designing, creating and maintaining the school website Contributing to the group of associate staff who are available to cover reception and first aid duties as required Supporting Social Media Engagement and implement creative digital solutions Providing digital graphic design support to departments and the school Producing content for the digital signage across the school site Producing, delivering and overseeing displays across the school site. Conducting regular auditing and quality assurance of displays and artwork across the school site Editing video footage for exam and marketing purposes Co-ordinating the production of the school prospectus and newsletter both digitally and in print Working with staff across the school to organise photographic shoots and video opportunities Overseeing the process of taking and updating student and staff photos Liaising with external photographers as required in the production of professional external media materials Overseeing and managing the reprographics office Delivery of reprographics services to staff including exam printing Liaising with external printing agencies to support the production of bespoke materials for the Academy Overseeing and monitoring reprographics devices across the site, supporting the resources team in auditing and monitoring device usage and condition. Liaising closely with senior leaders to deliver the Academy's branding strategy across all relevant areas Providing design and media services as required and requested by Senior Leaders What We are Looking For We would like to hear from you if you have: English GCSE Grade C / 5 or above. An appropriate standard of academic qualifications Competency in website design and maintenance Competency in designing artwork digitally Good level of administration skills Excellent knowledge of IT packages e.g. Word, Excel, Publisher, InDesign Excellent literacy and numeracy skills commensurate with the post. Excellent general technological knowledge - general knowledge of operating systems, networking, hardware and software. At least two years' experience of working in an inner-city school or educational establishment with children and young people Experience of reception duties including dealing with visitors to the Academy in a professional manner Experience of taking telephone messages from a range of stakeholders Experience of designing and printing basic documents Experience of organising a busy service area effectively Experience of liaising with printing maintenance contractors Applying for this Position Our people are at the heart of our success. We have developed a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level. In addition to the opportunities for career development and progression, we also offer a competitive rewards and benefits package which includesour Harris Allowance for teachers on MPS/UPS, a Performance and Loyalty Bonus, Pension Scheme with generous employer contributions, a Wellbeing Cash Plan, electric car scheme, and many other benefits. Learn more aboutour benefitson our webs
Senior Recruitment Consultant At Experis we consider ourselves the leading premium brand in IT Recruitment in the UK. We operate across 5 key market segments Business Transformation, Cyber Security, Digital Workspace, Cloud Infrastructure and Enterprise Applications; and each of our consultants specialises in a niche vertical market area. We are currently recruiting for a Senior Recruitment Consultant in Edinburgh to work on a well-established permanent desk within the IT and tech sector. Key Responsibilities: Build strong working relationships with candidates and clients Identify new business opportunities Find new and better solutions that create value Continuously strive to achieve individual and team goals Adapt and embrace change, finding new opportunities and supporting those involved Achieve and strive to exceed goals responding to any feedback Work well with peers and support the team Assessing and responding to the needs of each client Sourcing and attracting a high caliber of candidates Managing the process through the interview to offer stage and beyond Negotiate salary rates Ensuring job adverts are attractive and successful in reaching candidates Advise and educate clients on current market Networking Being an expert in the vertical market you are aligned to Key Attributes: Ability to spot and communicate candidate trends Ability to generate business leads from candidate conversations Ability to manage candidates through the entire recruitment process Strong experience of preparing candidate CVs for client review Experience of preparing and debriefing candidates for interview Ability to manage multiple roles simultaneously Ability to hit targets both financial and CV submission based Experience in selling job opportunities to candidates in a skills shortage market Strong communication skills Ability to work collaboratively with a number of key stakeholders Be able to evidence how you have used data to influence hiring Manager decisions Track record in generating leads from candidate relationships which has led to new business Capacity and willingness to maintain links with Regional, UK and global markets along with industry trends and to act as a knowledgeable and respected SME. What's in it for me? Unrivalled commission structure Car allowance 24 days holiday + Bank Holidays + Day off for your birthday. In branch incentives, lunch clubs, bonus. A benefits allowance that can be spent on flexible benefits such as PMI, Dental, Critical Illness, Health Screening and a host of other great products (on completion of probation). Discounts on retailers
May 18, 2024
Full time
Senior Recruitment Consultant At Experis we consider ourselves the leading premium brand in IT Recruitment in the UK. We operate across 5 key market segments Business Transformation, Cyber Security, Digital Workspace, Cloud Infrastructure and Enterprise Applications; and each of our consultants specialises in a niche vertical market area. We are currently recruiting for a Senior Recruitment Consultant in Edinburgh to work on a well-established permanent desk within the IT and tech sector. Key Responsibilities: Build strong working relationships with candidates and clients Identify new business opportunities Find new and better solutions that create value Continuously strive to achieve individual and team goals Adapt and embrace change, finding new opportunities and supporting those involved Achieve and strive to exceed goals responding to any feedback Work well with peers and support the team Assessing and responding to the needs of each client Sourcing and attracting a high caliber of candidates Managing the process through the interview to offer stage and beyond Negotiate salary rates Ensuring job adverts are attractive and successful in reaching candidates Advise and educate clients on current market Networking Being an expert in the vertical market you are aligned to Key Attributes: Ability to spot and communicate candidate trends Ability to generate business leads from candidate conversations Ability to manage candidates through the entire recruitment process Strong experience of preparing candidate CVs for client review Experience of preparing and debriefing candidates for interview Ability to manage multiple roles simultaneously Ability to hit targets both financial and CV submission based Experience in selling job opportunities to candidates in a skills shortage market Strong communication skills Ability to work collaboratively with a number of key stakeholders Be able to evidence how you have used data to influence hiring Manager decisions Track record in generating leads from candidate relationships which has led to new business Capacity and willingness to maintain links with Regional, UK and global markets along with industry trends and to act as a knowledgeable and respected SME. What's in it for me? Unrivalled commission structure Car allowance 24 days holiday + Bank Holidays + Day off for your birthday. In branch incentives, lunch clubs, bonus. A benefits allowance that can be spent on flexible benefits such as PMI, Dental, Critical Illness, Health Screening and a host of other great products (on completion of probation). Discounts on retailers
Join Our Digital Transformation Tech Consultancy International Client! Business Development Specialists - Tech Sales - AI Sales Experience Wanted! Are you passionate about pushing the boundaries of Artificial Intelligence? Do you thrive in an IT Service or Consultancy environment where innovation is the norm? Look no further - we're searching for talented Business Development Specialists to join our Client's team and revolutionize the world of Digital Transformation Technologies Sales! As a Business Development Specialist with experience in Tech Sales, especially Artificial Intelligence, you will be responsible for lead generation and Tech Sales, playing a crucial role in expanding our Client's Customer numbers. You'll collaborate with a diverse team of experts to enhance customer capabilities, enabling valuable propositions to Customers with Digital Transformation Technologies such as AI. Ideal Candidates 3+ Years of proven track record driving successful Tech-Digital Transformation Sales initiatives, focusing on AI technologies, and Digital Transformation technologies in an IT service or Consultancy company. A good commercial knowledge of Cloud, Data, AI, CX, and Automation products and services. Proficiency in CRM software and Microsoft Office suite. Strong verbal and written communication skills. Ability to work independently and as part of a collaborative team. Willingness to travel to attend events and meet with clients as required. Perks Permanent with Career Growth, Competitive Base Salary, Benefits, and Commission depending on relevant performance, knowledge, skills, and relevant experience. Working with state-of-the-art AI & Digital Transformation Technologies. Remote work in addition to Central London office meetings with clients. Collaborative and supportive work environment where your ideas are valued and encouraged. Responsibilities Lead Generation Conduct market research to identify potential clients and key decision-makers through various channels, including the Company website, Social Media, and other online platforms to generate leads. Collaborate with marketing, consulting, and delivery teams to develop sales strategies and campaigns that align with business objectives. Plan and execute promotional events, such as exhibitions, conferences, and webinars, to showcase our products and services. Develop and maintain a robust pipeline of leads through various channels, including Networking, Cold Calling, and Social Media. Sales Support Develop a deep understanding of Digital Transformation Technologies to articulate the Company's value proposition to potential clients. Assist in the preparation of sales presentations, proposals, and quotes. Conduct presentations and demonstrations to potential clients to effectively communicate the value proposition of our solutions. Client Relationship Management Build and maintain strong relationships with existing clients and prospects. Act as a key point of contact for client inquiries, providing timely and accurate information. Proactively identify opportunities for upselling and cross-selling Digital solutions. Sales Reporting and Analysis Maintain accurate records of leads, sales activities, and customer interactions using CRM, or, other packages. Provide regular reports and analysis of sales performance, identifying areas for improvement. Please apply immediately with your latest CV demonstrating suitable skills, knowledge, and experience considering there is no visa sponsorship and no relocation. Thank You! Marina Economidou, Senior Recruitment Consultant (see below)
May 17, 2024
Full time
Join Our Digital Transformation Tech Consultancy International Client! Business Development Specialists - Tech Sales - AI Sales Experience Wanted! Are you passionate about pushing the boundaries of Artificial Intelligence? Do you thrive in an IT Service or Consultancy environment where innovation is the norm? Look no further - we're searching for talented Business Development Specialists to join our Client's team and revolutionize the world of Digital Transformation Technologies Sales! As a Business Development Specialist with experience in Tech Sales, especially Artificial Intelligence, you will be responsible for lead generation and Tech Sales, playing a crucial role in expanding our Client's Customer numbers. You'll collaborate with a diverse team of experts to enhance customer capabilities, enabling valuable propositions to Customers with Digital Transformation Technologies such as AI. Ideal Candidates 3+ Years of proven track record driving successful Tech-Digital Transformation Sales initiatives, focusing on AI technologies, and Digital Transformation technologies in an IT service or Consultancy company. A good commercial knowledge of Cloud, Data, AI, CX, and Automation products and services. Proficiency in CRM software and Microsoft Office suite. Strong verbal and written communication skills. Ability to work independently and as part of a collaborative team. Willingness to travel to attend events and meet with clients as required. Perks Permanent with Career Growth, Competitive Base Salary, Benefits, and Commission depending on relevant performance, knowledge, skills, and relevant experience. Working with state-of-the-art AI & Digital Transformation Technologies. Remote work in addition to Central London office meetings with clients. Collaborative and supportive work environment where your ideas are valued and encouraged. Responsibilities Lead Generation Conduct market research to identify potential clients and key decision-makers through various channels, including the Company website, Social Media, and other online platforms to generate leads. Collaborate with marketing, consulting, and delivery teams to develop sales strategies and campaigns that align with business objectives. Plan and execute promotional events, such as exhibitions, conferences, and webinars, to showcase our products and services. Develop and maintain a robust pipeline of leads through various channels, including Networking, Cold Calling, and Social Media. Sales Support Develop a deep understanding of Digital Transformation Technologies to articulate the Company's value proposition to potential clients. Assist in the preparation of sales presentations, proposals, and quotes. Conduct presentations and demonstrations to potential clients to effectively communicate the value proposition of our solutions. Client Relationship Management Build and maintain strong relationships with existing clients and prospects. Act as a key point of contact for client inquiries, providing timely and accurate information. Proactively identify opportunities for upselling and cross-selling Digital solutions. Sales Reporting and Analysis Maintain accurate records of leads, sales activities, and customer interactions using CRM, or, other packages. Provide regular reports and analysis of sales performance, identifying areas for improvement. Please apply immediately with your latest CV demonstrating suitable skills, knowledge, and experience considering there is no visa sponsorship and no relocation. Thank You! Marina Economidou, Senior Recruitment Consultant (see below)
JOB TITLE: Content Specialist (FTC/Secondment until 31/12/2024) SALARY: The salary banding for this role is £42,120 - £46,800 LOCATION: Bristol HOURS: 35 hours, full time WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites. This is a 12 month FTC/Secondment. About this opportunity Would you like to make a difference to the lives of our customers though digital content on our Lloyds Bank and Bank of Scotland business websites? You'll be part of a broader team that is shaping the future of the Business and Commercial banking's website, step-changing the customer experience, leading on development of new navigation, new components and major content upgrades supporting product, servicing, coverage and marketing to deliver their business objectives. What you'll do Be a credible consultant for customers across the business, truly understanding the capabilities of AEM and the components, proactively understanding the design systems across the site to provide recommendations focused on the customer, that we can build and that are consistent with the experience cross site Reviewing content requests for relevancy, accuracy and quality, collaborating with customers until quality standards are met and proactively involving your LM, our Content Strategist and Visual Designer for more complex briefs Ensuring execution of content change to websites are timely, accurate & accessibility friendly Responsibility for applying due diligence to authorise changes to the live websites Contributing to the overall performance and design standards of the public website, suggesting new ideas to make existing components better, or new components to uplift customer experience and website performance Completing simpler changes and proactively raising briefs to deliver small changes and identified errors/fixes Potentially use Adobe analytics to glean insights from existing customer behaviour to inform your thinking and recommendations and take findings from activity Why Lloyds Banking Group Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. If you'd like reasonable adjustments to be made to the recruitment process, just let us know. What you'll need A solid grasp of CMS Systems, ideally AEM A proactive approach, a desire to make a difference, a commitment to better and real sense of accountability Attention to fine detail ensuring accuracy of change Partner management establishing relationships with colleagues to ensure the best outcome for our customers Good written communication skills, comfortable with data helpful Planning and organisation skills to ensure delivery according to business and customer requirements Experience in UX and UX principles Page build to support search engine optimisation and accessibility A real passion for empathising and translating customer needs, ensuring they have the customer in mind in all decisions Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it's why we especially welcome applications from underrepresented groups. We're disability confident. So if you'd like reasonable adjustments to be made to our recruitment processes, just let us know We also offer a wide ranging benefits package, which includes: A generous pension contribution of up to 15% Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 28 days' holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies Want to do amazing work, that's interesting and makes a difference to millions of people? Join our journey.
May 17, 2024
Full time
JOB TITLE: Content Specialist (FTC/Secondment until 31/12/2024) SALARY: The salary banding for this role is £42,120 - £46,800 LOCATION: Bristol HOURS: 35 hours, full time WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites. This is a 12 month FTC/Secondment. About this opportunity Would you like to make a difference to the lives of our customers though digital content on our Lloyds Bank and Bank of Scotland business websites? You'll be part of a broader team that is shaping the future of the Business and Commercial banking's website, step-changing the customer experience, leading on development of new navigation, new components and major content upgrades supporting product, servicing, coverage and marketing to deliver their business objectives. What you'll do Be a credible consultant for customers across the business, truly understanding the capabilities of AEM and the components, proactively understanding the design systems across the site to provide recommendations focused on the customer, that we can build and that are consistent with the experience cross site Reviewing content requests for relevancy, accuracy and quality, collaborating with customers until quality standards are met and proactively involving your LM, our Content Strategist and Visual Designer for more complex briefs Ensuring execution of content change to websites are timely, accurate & accessibility friendly Responsibility for applying due diligence to authorise changes to the live websites Contributing to the overall performance and design standards of the public website, suggesting new ideas to make existing components better, or new components to uplift customer experience and website performance Completing simpler changes and proactively raising briefs to deliver small changes and identified errors/fixes Potentially use Adobe analytics to glean insights from existing customer behaviour to inform your thinking and recommendations and take findings from activity Why Lloyds Banking Group Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. If you'd like reasonable adjustments to be made to the recruitment process, just let us know. What you'll need A solid grasp of CMS Systems, ideally AEM A proactive approach, a desire to make a difference, a commitment to better and real sense of accountability Attention to fine detail ensuring accuracy of change Partner management establishing relationships with colleagues to ensure the best outcome for our customers Good written communication skills, comfortable with data helpful Planning and organisation skills to ensure delivery according to business and customer requirements Experience in UX and UX principles Page build to support search engine optimisation and accessibility A real passion for empathising and translating customer needs, ensuring they have the customer in mind in all decisions Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it's why we especially welcome applications from underrepresented groups. We're disability confident. So if you'd like reasonable adjustments to be made to our recruitment processes, just let us know We also offer a wide ranging benefits package, which includes: A generous pension contribution of up to 15% Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 28 days' holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies Want to do amazing work, that's interesting and makes a difference to millions of people? Join our journey.
At Capgemini Invent, we bring to life what's next for our clients. By combining strategy, technology, data science, and creative design expertise with an inventive mindset, we partner with our clients to innovate and transform their business, helping them navigate today, while plotting a course for the future. About Capgemini Invent As the digital innovation, design and transformation brand of the Capgemini Group, Capgemini Invent enables CxOs to envision and shape the future of their businesses. Located in more than 36 offices and 37 creative studios around the world, it comprises a 12,000+ strong team of strategists, data scientists, product and experience designers, brand experts and technologists who develop new digital services, products, experiences and business models for sustainable growth. Capgemini Invent is an integral part of Capgemini , a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of 325,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2022 global revenues of €22 billion. Our brand promise "Get The Future You Want" reflects our passion for people and technology and highlights the company's commitment to inclusion and sustainability. An important aspect of 'Get the Future You Want' is to balance hybrid ways of working between your Capgemini office, home, and client location (where applicable). We recognise that it is an imperative to create flexibility so you can enjoy an optimal work-life balance and feel empowered to achieve success. When you come onboard, or before, please discuss this with your manager so you can agree the best ways of working for your role, team, and client. Get The Future You Want See what it's like to work at Capgemini Invent, visit our Glassdoor page An overview of the role: In this role within our Consumer Products team, you will be responsible for developing senior and trusted relationships with both our existing client base and new clients. Using the extensive network both within Invent and the broader firm, you will interact directly with clients to share your vision for the digital future of the industry and develop compelling solutions to meet our client's needs. You will also be part of a diverse and ambitious team that is growing rapidly and be part of fostering a supportive and energised team and community. In addition, you will take ownership and lead several focus accounts within our portfolio to both sell and deliver our next generation of consulting services. The work: No matter the project or customer, your work will have a meaningful impact on society, businesses and lives. It's really rewarding. And it's also really varied. You'll potentially work on a huge variety of projects (some larger than others), so you could gain lots of experience in a short amount of time. Why this role? As a Director in the Consumer Products sector, you will be responsible for building lasting relationships with existing and new clients, through demonstrating sector and sub sector experience. Bringing the best of Capgemini Invent to that client base and developing and delivering engagements to address the client's needs. You will be a central part of the sector team in envisioning and actioning our go to market strategy to support our ongoing growth ambitions and you will play a key role in expanding and developing our sector team and extended community. As a Director in the business, you will help set the direction, driving forward the business, model our values and behaviours, and coach and develop junior members of the team. Key expectations from this role include: Building trusted client relationships both existing and new Demonstrate sector and sub sector experience and knowledge Be active and effective in both selling and delivering solutions to address our client's business needs Support the financial growth of the sector Support the growth and expansion of our team and community. As part of your role you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories: Business Development - Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events. Internal contribution - Campaign development, internal think-tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development. Learning & development - Training to support your career development and the skills demand within the company, certifications etc. We'd love to meet someone with: You possess strong experience in selling and delivering in the consumer products and/or retail sector with a core capability of either the marketing and commercial aspects of these businesses or the operational manufacturing/supply chain aspects. You will have a natural curiosity and desire to be ahead of the curve as you continue to develop your expertise and knowledge of the digital journey of our clients and a natural ambition to continually learn and develop your own skills in the space. Proven ability to be successful in a matrixed organisation, and to enlist support and commitment from peers in selling and delivering consulting solutions. Experience of proposition building and delivery. Currently working in a major Consulting firm, and/or in industry but having a Consulting background Proven ability to be successful in a matrixed organisation, and to enlist support and commitment from peers in selling and delivering consulting solutions. Experience of proposition building and delivery. Business development - utilising a combination of the organisation's broader pre-existing relationships, company relationships and your own network, you'll be generating c .£2m of consulting revenues. Why Capgemini is unique At Capgemini we don't just believe in Diversity & Inclusion, we actively go out to making it a working reality. Driven by our core values and Active Inclusion Campaign, we build environments where you can bring you whole self to work. We aim to build an environment where employees can enjoy a positive work-life balance. Through our New Normal campaign, we are looking to embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy. Collaboration and Innovation: We really believe in creating a partnership with our customers. Using our Accelerated Solutions Environment (ASE), you'll get to know the customer's needs and challenges, demo innovative solutions and quickly solve problems. It'll help you discover unexpected answers together. Learning and development: There's an endless amount to learn at Capgemini, and an endless number of ways to do so. So, you'll also have unique training opportunities to take advantage of. Some of our consultants even have the chance to go to Les Fontaine (near Paris, France), where we host a conference. Outside of dedicated training, everyone makes time to help and support one another - collaboration is encouraged across all our teams. CSR: We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you'll join a team that does the right thing. Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance. When you join Capgemini, you don't just start a new job. You become part of something bigger. Learn about how the recruitment process works - how to apply, where to follow your application, and next steps. To help you bring out the best of yourself during the interview process, we've got some great interview tips to share before the big day.
May 17, 2024
Full time
At Capgemini Invent, we bring to life what's next for our clients. By combining strategy, technology, data science, and creative design expertise with an inventive mindset, we partner with our clients to innovate and transform their business, helping them navigate today, while plotting a course for the future. About Capgemini Invent As the digital innovation, design and transformation brand of the Capgemini Group, Capgemini Invent enables CxOs to envision and shape the future of their businesses. Located in more than 36 offices and 37 creative studios around the world, it comprises a 12,000+ strong team of strategists, data scientists, product and experience designers, brand experts and technologists who develop new digital services, products, experiences and business models for sustainable growth. Capgemini Invent is an integral part of Capgemini , a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of 325,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2022 global revenues of €22 billion. Our brand promise "Get The Future You Want" reflects our passion for people and technology and highlights the company's commitment to inclusion and sustainability. An important aspect of 'Get the Future You Want' is to balance hybrid ways of working between your Capgemini office, home, and client location (where applicable). We recognise that it is an imperative to create flexibility so you can enjoy an optimal work-life balance and feel empowered to achieve success. When you come onboard, or before, please discuss this with your manager so you can agree the best ways of working for your role, team, and client. Get The Future You Want See what it's like to work at Capgemini Invent, visit our Glassdoor page An overview of the role: In this role within our Consumer Products team, you will be responsible for developing senior and trusted relationships with both our existing client base and new clients. Using the extensive network both within Invent and the broader firm, you will interact directly with clients to share your vision for the digital future of the industry and develop compelling solutions to meet our client's needs. You will also be part of a diverse and ambitious team that is growing rapidly and be part of fostering a supportive and energised team and community. In addition, you will take ownership and lead several focus accounts within our portfolio to both sell and deliver our next generation of consulting services. The work: No matter the project or customer, your work will have a meaningful impact on society, businesses and lives. It's really rewarding. And it's also really varied. You'll potentially work on a huge variety of projects (some larger than others), so you could gain lots of experience in a short amount of time. Why this role? As a Director in the Consumer Products sector, you will be responsible for building lasting relationships with existing and new clients, through demonstrating sector and sub sector experience. Bringing the best of Capgemini Invent to that client base and developing and delivering engagements to address the client's needs. You will be a central part of the sector team in envisioning and actioning our go to market strategy to support our ongoing growth ambitions and you will play a key role in expanding and developing our sector team and extended community. As a Director in the business, you will help set the direction, driving forward the business, model our values and behaviours, and coach and develop junior members of the team. Key expectations from this role include: Building trusted client relationships both existing and new Demonstrate sector and sub sector experience and knowledge Be active and effective in both selling and delivering solutions to address our client's business needs Support the financial growth of the sector Support the growth and expansion of our team and community. As part of your role you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories: Business Development - Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events. Internal contribution - Campaign development, internal think-tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development. Learning & development - Training to support your career development and the skills demand within the company, certifications etc. We'd love to meet someone with: You possess strong experience in selling and delivering in the consumer products and/or retail sector with a core capability of either the marketing and commercial aspects of these businesses or the operational manufacturing/supply chain aspects. You will have a natural curiosity and desire to be ahead of the curve as you continue to develop your expertise and knowledge of the digital journey of our clients and a natural ambition to continually learn and develop your own skills in the space. Proven ability to be successful in a matrixed organisation, and to enlist support and commitment from peers in selling and delivering consulting solutions. Experience of proposition building and delivery. Currently working in a major Consulting firm, and/or in industry but having a Consulting background Proven ability to be successful in a matrixed organisation, and to enlist support and commitment from peers in selling and delivering consulting solutions. Experience of proposition building and delivery. Business development - utilising a combination of the organisation's broader pre-existing relationships, company relationships and your own network, you'll be generating c .£2m of consulting revenues. Why Capgemini is unique At Capgemini we don't just believe in Diversity & Inclusion, we actively go out to making it a working reality. Driven by our core values and Active Inclusion Campaign, we build environments where you can bring you whole self to work. We aim to build an environment where employees can enjoy a positive work-life balance. Through our New Normal campaign, we are looking to embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy. Collaboration and Innovation: We really believe in creating a partnership with our customers. Using our Accelerated Solutions Environment (ASE), you'll get to know the customer's needs and challenges, demo innovative solutions and quickly solve problems. It'll help you discover unexpected answers together. Learning and development: There's an endless amount to learn at Capgemini, and an endless number of ways to do so. So, you'll also have unique training opportunities to take advantage of. Some of our consultants even have the chance to go to Les Fontaine (near Paris, France), where we host a conference. Outside of dedicated training, everyone makes time to help and support one another - collaboration is encouraged across all our teams. CSR: We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you'll join a team that does the right thing. Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance. When you join Capgemini, you don't just start a new job. You become part of something bigger. Learn about how the recruitment process works - how to apply, where to follow your application, and next steps. To help you bring out the best of yourself during the interview process, we've got some great interview tips to share before the big day.
Head of UK Legal Team Salary: £51,100 - 58,000 gross per annum at 1.0 FTE, or pro rata equivalent if part-time. Working pattern: 1.0 FTE (37.5 hrs per week), or 0.9 or 0.8 FTE. Flexible working requests will be considered. Contract: permanent with a 6 month probationary period Team: UK Legal Team Location: This role can be hybrid, or office based with the ability to attend ad hoc events and away days in person. Reporting to: CEO Management responsibilities: Currently 6 Immigration Lawyers/Immigration Casework Supervisors Safe Passage International (SPI) is recruiting a Head of UK Legal Team to lead our ground-breaking legal work in the UK. The UK Legal team works to ensure that safe routes exist for all people seeking asylum. The team specialises in providing free legal advice and representation to unaccompanied children and families seeking asylum in the UK. The Head of UK Legal Team will be a UK-based qualified solicitor or barrister or OISC Level 3 accredited caseworker or IAAS Supervising Senior caseworker with experience of working within the UK in a legal capacity, specifically in the area of asylum, immigration and refugee family reunion. Reporting directly to the CEO, you will lead a high performing team of immigration lawyers, casework supervisors, and caseworkers. You will drive the development and delivery of our legal strategy in the UK; supervise all UK legal casework; lead our litigation strategy; develop good practices of line management and regulatory compliance within the team; and lead legal policy work by collaborating closely with colleagues within the UK, France and Greece to create a cohesive, powerful, cross-border legal response and framework. You will also work closely with the Heads of SPI Greece and France, our International Safeguarding and Protection Manager, Experts by Experience Consultants, and Safe Passage Young Leaders to shape our legal function. This is a vital role within the senior leadership team of a young and dynamic organisation. We are looking for an experienced leader with a strong strategic vision, an ambitious outlook for our legal work, and a creative and initiative-taking approach to leading and managing our UK legal team. Experience in a similar role would be welcome, but this could also be your first paid position in the charity sector, or you could be returning to work after time out. We value equity and diversity in our organisation and are striving to build a workforce reflective of the communities we work with. We encourage applications from people of all ethnicities, working ages, genders, sex, sexual orientations, faiths (or non), marital status (or non) and pregnancy status. We also have full flexible working policies to support people with disabilities and caring responsibilities. People with refugee or asylum-seeking backgrounds are experts by experience and are particularly encouraged to apply. As a refugee charity, we offer a guaranteed interview for people with lived experience of seeking asylum who meet most of the essential criteria outlined in the Person Specification . If you have first-hand experience of applying for asylum in any country, please let us know in your application. We respect that people's identity is not defined by their past experiences and do not expect candidates to describe their lived experience during the interview process unless they wish to. If you are excited by this role and working at Safe Passage but do not have all the experience you think is needed, we would encourage you to apply anyway and contact us for an informal chat beforehand to discuss why you would like to apply for the role and what skills or experiences you think are relevant. If you would like to arrange this, please contact How do I apply? Please read the full Job Description & Person Specification and our 'How to Apply Guide' below. The 'How to Apply Guide' asks candidates to submit a CV and Cover Letter answering five specific questions linked to the Person Specification. Applications can be submitted via email in written form or as digital audio or video files. We also ask candidates to complete our ' Equal Opportunities Form ' to help us monitor and improve in our aims to become a truly diverse, representative and inclusive work force. We are proud to be a member of the Experts by Experience Employment Network ( ), which aims to increase representation of people with lived experience in the charitable sector. Please feel free to use information and resources at which may help in preparing your job application. For information on further application guidance, FAQs and an insight into what it's like working at Safe Passage, please visit the ' Working at Safe Passage ' section of our website Closing date : Sunday 16th June 2024 at 11.59 pm.
May 17, 2024
Full time
Head of UK Legal Team Salary: £51,100 - 58,000 gross per annum at 1.0 FTE, or pro rata equivalent if part-time. Working pattern: 1.0 FTE (37.5 hrs per week), or 0.9 or 0.8 FTE. Flexible working requests will be considered. Contract: permanent with a 6 month probationary period Team: UK Legal Team Location: This role can be hybrid, or office based with the ability to attend ad hoc events and away days in person. Reporting to: CEO Management responsibilities: Currently 6 Immigration Lawyers/Immigration Casework Supervisors Safe Passage International (SPI) is recruiting a Head of UK Legal Team to lead our ground-breaking legal work in the UK. The UK Legal team works to ensure that safe routes exist for all people seeking asylum. The team specialises in providing free legal advice and representation to unaccompanied children and families seeking asylum in the UK. The Head of UK Legal Team will be a UK-based qualified solicitor or barrister or OISC Level 3 accredited caseworker or IAAS Supervising Senior caseworker with experience of working within the UK in a legal capacity, specifically in the area of asylum, immigration and refugee family reunion. Reporting directly to the CEO, you will lead a high performing team of immigration lawyers, casework supervisors, and caseworkers. You will drive the development and delivery of our legal strategy in the UK; supervise all UK legal casework; lead our litigation strategy; develop good practices of line management and regulatory compliance within the team; and lead legal policy work by collaborating closely with colleagues within the UK, France and Greece to create a cohesive, powerful, cross-border legal response and framework. You will also work closely with the Heads of SPI Greece and France, our International Safeguarding and Protection Manager, Experts by Experience Consultants, and Safe Passage Young Leaders to shape our legal function. This is a vital role within the senior leadership team of a young and dynamic organisation. We are looking for an experienced leader with a strong strategic vision, an ambitious outlook for our legal work, and a creative and initiative-taking approach to leading and managing our UK legal team. Experience in a similar role would be welcome, but this could also be your first paid position in the charity sector, or you could be returning to work after time out. We value equity and diversity in our organisation and are striving to build a workforce reflective of the communities we work with. We encourage applications from people of all ethnicities, working ages, genders, sex, sexual orientations, faiths (or non), marital status (or non) and pregnancy status. We also have full flexible working policies to support people with disabilities and caring responsibilities. People with refugee or asylum-seeking backgrounds are experts by experience and are particularly encouraged to apply. As a refugee charity, we offer a guaranteed interview for people with lived experience of seeking asylum who meet most of the essential criteria outlined in the Person Specification . If you have first-hand experience of applying for asylum in any country, please let us know in your application. We respect that people's identity is not defined by their past experiences and do not expect candidates to describe their lived experience during the interview process unless they wish to. If you are excited by this role and working at Safe Passage but do not have all the experience you think is needed, we would encourage you to apply anyway and contact us for an informal chat beforehand to discuss why you would like to apply for the role and what skills or experiences you think are relevant. If you would like to arrange this, please contact How do I apply? Please read the full Job Description & Person Specification and our 'How to Apply Guide' below. The 'How to Apply Guide' asks candidates to submit a CV and Cover Letter answering five specific questions linked to the Person Specification. Applications can be submitted via email in written form or as digital audio or video files. We also ask candidates to complete our ' Equal Opportunities Form ' to help us monitor and improve in our aims to become a truly diverse, representative and inclusive work force. We are proud to be a member of the Experts by Experience Employment Network ( ), which aims to increase representation of people with lived experience in the charitable sector. Please feel free to use information and resources at which may help in preparing your job application. For information on further application guidance, FAQs and an insight into what it's like working at Safe Passage, please visit the ' Working at Safe Passage ' section of our website Closing date : Sunday 16th June 2024 at 11.59 pm.
Lead Enterprise Architect page is loaded Lead Enterprise Architect Apply locations London time type Full time posted on Posted 2 Days Ago job requisition id R We're Landsec We are Landsec, we build and invest in buildings, spaces and partnerships to create sustainable places, connect communities and realise potential. We are one of the largest real estate companies in Europe, with a portfolio of retail, leisure, workspace and residential hubs. Landsec is shaping a better future by leading our industry on environmental and social sustainability while delivering value for our shareholders, great experiences for our guests and positive change for our communities. The Role: The purpose of this role is to lead the design of solutions, governing the development and setting out the strategic technology direction for Landsec. Acting as a consultant within a given business domain e.g. Lifestyle, Workplace or Corporate Services for a broad range of technologies, platforms and vendor offerings. The role ensures that Landsec deliver the right technology in the right way. They will do this by defining solutions that deliver the desired business strategy and outcomes. They then support the design & delivery of technology projects by providing architectural skills and governance to ensure the successful delivery of the desired outcomes for Landsec. Salary: Competitive The Team: Ability to matrix manage teams across multiple disciplines, able to set and communicate vision and enthuse others. What you will be responsible for: Supports and deputises for the Head of Architecture, setting overarching technology strategy and providing guidance to other architects. Leads the development and maintenance of a technology strategy and an outcome driven, commercially focused technology roadmap for their business domain. Ensuring alignment of strategic needs with technology delivery across the entire organisation. Leads the identification, evaluation, design and analysis of new solutions, suppliers and delivery methods to extend and refine Landsec's digital eco-system. Responsible for ensuring that the respective business, application, data, security and technology architectures are in line with Landsec's technology and governance strategies, policies and standards. Ensures that projects are aligned to the technology strategy throughout the delivery process and do not duplicate functionality or diverge from the agreed strategy. Manges the upkeep of the architecture repository, principles, methods and standards. Ensures that the appropriate design and technical documentation are completed and kept up to date. Adhere to change processes and produce high quality technical documentation. Identify and recommend technology innovation experiments, helping to create new products and services and assists in integrating the best of these into steady-state operations for the organisation. Review the current IT environment to detect critical deficiencies, legacy and technical debt, and recommends improvements. Identifies the organisational impact (for example, on skills, processes, structures or culture) and financial impact. Your skills, experience and qualifications: Essential criteria Senior level enterprise architecture experience or lead level experience in disciplines, such as application development, business analysis, digital marketing, or infrastructure operations in a multi-technology/multi-partner environment. Knowledge of software development methodologies and design techniques e.g. UML, Agile etc. Understanding of infrastructure and network architecture Have the ability to prototype and demonstrate using recognised tools and technologies e.g. JavaScript, .Net, Powershell, SharePoint, Azure, Power BI, Power Platform and Drupal. Knowledge of business ecosystems, software as a service (SaaS), infrastructure as a service (IaaS), platform as a service (PaaS), SOA, APIs, open data, artificial intelligence (AI), internet of things (IoT) and data analytics. Experience in building Minimal Viable Products (MVP) and being able to demonstrate back to stakeholders. Certification in and knowledge of architecture and information management practices and EA frameworks e.g. TOGAF level 2. Bachelor's degree in computer science, business, engineering or a related discipline with an information technology focus; or equivalent related experience. Life and Benefits at Landsec We have a great benefits package, there to support you with your work-life balance and in moments that matter. We offer exceptional Learning & Development opportunities to help you grow and reach your potential and we also play our part in supporting the communities where we live and work. Here are some of our core benefits, view our Benefits and career development page for more information. Discretionary annual bonus plan 25 days annual leave (plus bank holidays) rising to 27 days after 2 years and options to purchase an additional holiday each year. Enhanced pension contributions - Landsec will contribute up to 10.5% subject to your contribution Private medical insurance, Life assurance and income protection. Enhanced maternity, adoption, shared parental leave policies (view our Family policies page for more details) Annual Sharesave plans with the chance to buy Landsec shares at a discounted rates Up to 4 working days to volunteer per year and 'Give As You Earn' programmes allowing you to donate to charities straight out of your pay and we top up by 20% And when it comes to your health and wellbeing you will also have access to other benefits: our employee assistance programme, digital GP, cycle to work scheme, a mindfulness app and a health app supporting fertility and menopause. Diversity and Inclusion At Landsec, we value diversity & inclusion. We work to better reflect the diversity of the communities we work within and empower everyone who works at Landsec to realise their potential. We strive to ensure all our information, and services are accessible to and usable by everyone. If you would like to receive any information in a different way or would like us to do anything differently to help you apply for our roles, please get in touch with our recruitment partners by emailing To find out more about our approach, visit our Diversity and Inclusion page . At Landsec, we build and invest in buildings, spaces and partnerships to create sustainable places, connect communities and realise potential. We are one of the largest real estate companies in Europe, with a portfolio of retail, leisure, workspace and residential hubs. Landsec is shaping a better future by leading our industry on environmental and social sustainability while delivering value for our shareholders, great experiences for our guests and positive change for our communities. All qualified applicants will receive consideration for employment and we do not discriminate on the grounds of age, disability, gender identity and gender expression, sexual orientation, marital or civil partner status, pregnancy and/or parental status, ethnicity, race, nationality, citizenship, cultural background,socio-economic background, religion or belief Flexible Working Depending on the nature of your role, Landsec may be able to offer different ways of working to fit around your lifestyle. We know that flexible working can make a real difference to your wellbeing and professional development, and in turn can benefit us as an employer and our customers. The flexible working options available to you is something that can be discussed at the interview stage during the recruitment process The Recruitment Process To apply for a role at Landsec please click apply in any available role, create a candidate account and upload your CV with the supporting information. Stage 1: Review CV's Once you have applied your application will be assessed against the required skills, experience and qualifications. Commonly you will be informed whether you move onto the interview process via a telephone call or email message within 2 weeks of your application being uploaded. Stage 2: Interview In most cases the interview process will take between 2-4 weeks with a single on-site interview that may be supported by telephone interviews. In more senior positions you may be asked to attend site and meet other members of the team for less formal interviews. Stage 3: Offer and Contract If you are successful a verbal offer will be made and your start date discussed before a contract and offer is sent out to you via the candidate account you applied through. You will be able to review and sign this online. You will be fully supported by Landsec's recruitment team during this process. Stage 4: Onboarding Once you have signed your contract you will be able to onboard through our HR system providing us with all the details and completing your benefit selection, your pre-employment screening and any additional onboarding tasks you may have.
May 17, 2024
Full time
Lead Enterprise Architect page is loaded Lead Enterprise Architect Apply locations London time type Full time posted on Posted 2 Days Ago job requisition id R We're Landsec We are Landsec, we build and invest in buildings, spaces and partnerships to create sustainable places, connect communities and realise potential. We are one of the largest real estate companies in Europe, with a portfolio of retail, leisure, workspace and residential hubs. Landsec is shaping a better future by leading our industry on environmental and social sustainability while delivering value for our shareholders, great experiences for our guests and positive change for our communities. The Role: The purpose of this role is to lead the design of solutions, governing the development and setting out the strategic technology direction for Landsec. Acting as a consultant within a given business domain e.g. Lifestyle, Workplace or Corporate Services for a broad range of technologies, platforms and vendor offerings. The role ensures that Landsec deliver the right technology in the right way. They will do this by defining solutions that deliver the desired business strategy and outcomes. They then support the design & delivery of technology projects by providing architectural skills and governance to ensure the successful delivery of the desired outcomes for Landsec. Salary: Competitive The Team: Ability to matrix manage teams across multiple disciplines, able to set and communicate vision and enthuse others. What you will be responsible for: Supports and deputises for the Head of Architecture, setting overarching technology strategy and providing guidance to other architects. Leads the development and maintenance of a technology strategy and an outcome driven, commercially focused technology roadmap for their business domain. Ensuring alignment of strategic needs with technology delivery across the entire organisation. Leads the identification, evaluation, design and analysis of new solutions, suppliers and delivery methods to extend and refine Landsec's digital eco-system. Responsible for ensuring that the respective business, application, data, security and technology architectures are in line with Landsec's technology and governance strategies, policies and standards. Ensures that projects are aligned to the technology strategy throughout the delivery process and do not duplicate functionality or diverge from the agreed strategy. Manges the upkeep of the architecture repository, principles, methods and standards. Ensures that the appropriate design and technical documentation are completed and kept up to date. Adhere to change processes and produce high quality technical documentation. Identify and recommend technology innovation experiments, helping to create new products and services and assists in integrating the best of these into steady-state operations for the organisation. Review the current IT environment to detect critical deficiencies, legacy and technical debt, and recommends improvements. Identifies the organisational impact (for example, on skills, processes, structures or culture) and financial impact. Your skills, experience and qualifications: Essential criteria Senior level enterprise architecture experience or lead level experience in disciplines, such as application development, business analysis, digital marketing, or infrastructure operations in a multi-technology/multi-partner environment. Knowledge of software development methodologies and design techniques e.g. UML, Agile etc. Understanding of infrastructure and network architecture Have the ability to prototype and demonstrate using recognised tools and technologies e.g. JavaScript, .Net, Powershell, SharePoint, Azure, Power BI, Power Platform and Drupal. Knowledge of business ecosystems, software as a service (SaaS), infrastructure as a service (IaaS), platform as a service (PaaS), SOA, APIs, open data, artificial intelligence (AI), internet of things (IoT) and data analytics. Experience in building Minimal Viable Products (MVP) and being able to demonstrate back to stakeholders. Certification in and knowledge of architecture and information management practices and EA frameworks e.g. TOGAF level 2. Bachelor's degree in computer science, business, engineering or a related discipline with an information technology focus; or equivalent related experience. Life and Benefits at Landsec We have a great benefits package, there to support you with your work-life balance and in moments that matter. We offer exceptional Learning & Development opportunities to help you grow and reach your potential and we also play our part in supporting the communities where we live and work. Here are some of our core benefits, view our Benefits and career development page for more information. Discretionary annual bonus plan 25 days annual leave (plus bank holidays) rising to 27 days after 2 years and options to purchase an additional holiday each year. Enhanced pension contributions - Landsec will contribute up to 10.5% subject to your contribution Private medical insurance, Life assurance and income protection. Enhanced maternity, adoption, shared parental leave policies (view our Family policies page for more details) Annual Sharesave plans with the chance to buy Landsec shares at a discounted rates Up to 4 working days to volunteer per year and 'Give As You Earn' programmes allowing you to donate to charities straight out of your pay and we top up by 20% And when it comes to your health and wellbeing you will also have access to other benefits: our employee assistance programme, digital GP, cycle to work scheme, a mindfulness app and a health app supporting fertility and menopause. Diversity and Inclusion At Landsec, we value diversity & inclusion. We work to better reflect the diversity of the communities we work within and empower everyone who works at Landsec to realise their potential. We strive to ensure all our information, and services are accessible to and usable by everyone. If you would like to receive any information in a different way or would like us to do anything differently to help you apply for our roles, please get in touch with our recruitment partners by emailing To find out more about our approach, visit our Diversity and Inclusion page . At Landsec, we build and invest in buildings, spaces and partnerships to create sustainable places, connect communities and realise potential. We are one of the largest real estate companies in Europe, with a portfolio of retail, leisure, workspace and residential hubs. Landsec is shaping a better future by leading our industry on environmental and social sustainability while delivering value for our shareholders, great experiences for our guests and positive change for our communities. All qualified applicants will receive consideration for employment and we do not discriminate on the grounds of age, disability, gender identity and gender expression, sexual orientation, marital or civil partner status, pregnancy and/or parental status, ethnicity, race, nationality, citizenship, cultural background,socio-economic background, religion or belief Flexible Working Depending on the nature of your role, Landsec may be able to offer different ways of working to fit around your lifestyle. We know that flexible working can make a real difference to your wellbeing and professional development, and in turn can benefit us as an employer and our customers. The flexible working options available to you is something that can be discussed at the interview stage during the recruitment process The Recruitment Process To apply for a role at Landsec please click apply in any available role, create a candidate account and upload your CV with the supporting information. Stage 1: Review CV's Once you have applied your application will be assessed against the required skills, experience and qualifications. Commonly you will be informed whether you move onto the interview process via a telephone call or email message within 2 weeks of your application being uploaded. Stage 2: Interview In most cases the interview process will take between 2-4 weeks with a single on-site interview that may be supported by telephone interviews. In more senior positions you may be asked to attend site and meet other members of the team for less formal interviews. Stage 3: Offer and Contract If you are successful a verbal offer will be made and your start date discussed before a contract and offer is sent out to you via the candidate account you applied through. You will be able to review and sign this online. You will be fully supported by Landsec's recruitment team during this process. Stage 4: Onboarding Once you have signed your contract you will be able to onboard through our HR system providing us with all the details and completing your benefit selection, your pre-employment screening and any additional onboarding tasks you may have.
Your Impact: At Jacobs, we'll inspire and empower you to deliver your best work so you can evolve, grow and succeed - today and into tomorrow. With more than 55,000 people in 40 countries, working at Jacobs offers an exciting range of opportunities to develop your career within a supportive and diverse team who always strive to do the right thing for our people, clients and communities. People are Jacobs' greatest asset, and we offer a competitive package to retain and attract the best talent. In addition to the benefits you'd expect, UK employees also receive free single medical cover and digital GP service, family-friendly benefits such as enhanced parental leave pay and free membership of employee assistance and parental programmes, plus reimbursement towards relevant professional development and memberships. We also give back to our communities through our Collectively program which incorporates matched-funding, paid volunteering time and charitable donations. Work-life balance and flexibility is a key focus area for Jacobs. We're happy to discuss hybrid, part-time and flexible working hours, patterns and locations to suit you and our business. About the opportunity This is an exciting opportunity to join our Transportation business unit delivering services centred on key transportation markets to clients principally across the United Kingdom but through our networks and growth strategies supporting projects across the world. You will be joining the Technology Solutions group within our Electrical Design Team. With teams across the UK this role would be based in our Birmingham, London, Manchester, Glasgow, or Leeds offices, whilst offering flexible working. As a part of our Electrical team, we provide strategic, feasibility and preliminary/detail designs to a range of clients including National Highways, Network Rail , Local Authorities' and Airports. The work includes providing design and consultancy services for electrical and lighting for different sectors of infrastructure including Highways, Rail, Aviation and local authority networks. In addition, you will be a part of the team responsible for delivering and overseeing a variety these projects involving Street Lighting, EV charging solutions, Rail platforms, AGL, EMC and Environmental impact to name a few. Responsibilities Technical lead on electrical & lighting projects; Leading the preparation of lighting and electrical designs at feasibility, optioneering, planning and detailed design stages; Working with colleagues across our network of offices both in technology solutions and other disciplines; Programme and cost monitoring; Delivery of technical specifications and contract documentation Preparation of technical reports, feasibility studies, designs, specifications and contract documents; Conducting detailed daytime and night time surveys; Supporting the production of Environmental Impact Assessments reports, Economic Assessments reports and Business Cases; Liaison with clients, electricity suppliers, contractors, professional organisations, sub-consultants and other design teams. Here's what you'll need: Experience of designing to British lighting and electrical standards (including but not limited to BS5489, BSEN 13201 and BS7671); Experience of liaising with clients, the public , stakeholders and local authorities; Knowledge of National Highways or local authority requirements for relevant projects; Clear communication skills and develop strong technical credibility with the client and be able to foster relationships in a partnering environment; Technical report writing skills; Computer skills including proprietary lighting and electrical design programmes e.g. Lighting Reality, CAD and Amtech Our Culture Our values stand on a foundation of safety, integrity, inclusion and diversity. We put people at the heart of our business and we truly believe that by supporting one another through our culture of caring, we all succeed. We value positive mental health and a sense of belonging for all employees. Find out more about life at Jacobs . We aim to embed inclusion and diversity in everything we do. We know that if we are inclusive, we're more connected, and if we are diverse, we're more creative. We accept people for who they are, regardless of age, disability, gender identity, gender expression, marital status, mental health, race, faith or belief, sexual orientation, socioeconomic background, and whether you're pregnant or on family leave. This is reflected in our wide range of Global Employee Networks centred on inclusion and diversity - ACE, Careers, Enlace, Harambee, OneWorld, Prism, Vetnet, and Women's - find out more about our employee networks here . Jacobs partners with VERCIDA to help us attract and retain diverse talent. For greater online accessibility please visit to view and access our roles. As a Disability Confident employer, we will interview all disabled applicants who meet the minimum criteria for a vacancy. We welcome applications from candidates who are seeking flexible working and from those who may not meet all the listed requirements for a role If you require further support or reasonable adjustments with regards to the recruitment process (for example, you require the application form in a different format), please contact the team . Your application experience is important to us and we're keen to adapt to make every interaction even better. We welcome feedback on our recruitment process and if you need more from us before deciding to join Jacobs then please let us know.
May 17, 2024
Full time
Your Impact: At Jacobs, we'll inspire and empower you to deliver your best work so you can evolve, grow and succeed - today and into tomorrow. With more than 55,000 people in 40 countries, working at Jacobs offers an exciting range of opportunities to develop your career within a supportive and diverse team who always strive to do the right thing for our people, clients and communities. People are Jacobs' greatest asset, and we offer a competitive package to retain and attract the best talent. In addition to the benefits you'd expect, UK employees also receive free single medical cover and digital GP service, family-friendly benefits such as enhanced parental leave pay and free membership of employee assistance and parental programmes, plus reimbursement towards relevant professional development and memberships. We also give back to our communities through our Collectively program which incorporates matched-funding, paid volunteering time and charitable donations. Work-life balance and flexibility is a key focus area for Jacobs. We're happy to discuss hybrid, part-time and flexible working hours, patterns and locations to suit you and our business. About the opportunity This is an exciting opportunity to join our Transportation business unit delivering services centred on key transportation markets to clients principally across the United Kingdom but through our networks and growth strategies supporting projects across the world. You will be joining the Technology Solutions group within our Electrical Design Team. With teams across the UK this role would be based in our Birmingham, London, Manchester, Glasgow, or Leeds offices, whilst offering flexible working. As a part of our Electrical team, we provide strategic, feasibility and preliminary/detail designs to a range of clients including National Highways, Network Rail , Local Authorities' and Airports. The work includes providing design and consultancy services for electrical and lighting for different sectors of infrastructure including Highways, Rail, Aviation and local authority networks. In addition, you will be a part of the team responsible for delivering and overseeing a variety these projects involving Street Lighting, EV charging solutions, Rail platforms, AGL, EMC and Environmental impact to name a few. Responsibilities Technical lead on electrical & lighting projects; Leading the preparation of lighting and electrical designs at feasibility, optioneering, planning and detailed design stages; Working with colleagues across our network of offices both in technology solutions and other disciplines; Programme and cost monitoring; Delivery of technical specifications and contract documentation Preparation of technical reports, feasibility studies, designs, specifications and contract documents; Conducting detailed daytime and night time surveys; Supporting the production of Environmental Impact Assessments reports, Economic Assessments reports and Business Cases; Liaison with clients, electricity suppliers, contractors, professional organisations, sub-consultants and other design teams. Here's what you'll need: Experience of designing to British lighting and electrical standards (including but not limited to BS5489, BSEN 13201 and BS7671); Experience of liaising with clients, the public , stakeholders and local authorities; Knowledge of National Highways or local authority requirements for relevant projects; Clear communication skills and develop strong technical credibility with the client and be able to foster relationships in a partnering environment; Technical report writing skills; Computer skills including proprietary lighting and electrical design programmes e.g. Lighting Reality, CAD and Amtech Our Culture Our values stand on a foundation of safety, integrity, inclusion and diversity. We put people at the heart of our business and we truly believe that by supporting one another through our culture of caring, we all succeed. We value positive mental health and a sense of belonging for all employees. Find out more about life at Jacobs . We aim to embed inclusion and diversity in everything we do. We know that if we are inclusive, we're more connected, and if we are diverse, we're more creative. We accept people for who they are, regardless of age, disability, gender identity, gender expression, marital status, mental health, race, faith or belief, sexual orientation, socioeconomic background, and whether you're pregnant or on family leave. This is reflected in our wide range of Global Employee Networks centred on inclusion and diversity - ACE, Careers, Enlace, Harambee, OneWorld, Prism, Vetnet, and Women's - find out more about our employee networks here . Jacobs partners with VERCIDA to help us attract and retain diverse talent. For greater online accessibility please visit to view and access our roles. As a Disability Confident employer, we will interview all disabled applicants who meet the minimum criteria for a vacancy. We welcome applications from candidates who are seeking flexible working and from those who may not meet all the listed requirements for a role If you require further support or reasonable adjustments with regards to the recruitment process (for example, you require the application form in a different format), please contact the team . Your application experience is important to us and we're keen to adapt to make every interaction even better. We welcome feedback on our recruitment process and if you need more from us before deciding to join Jacobs then please let us know.
I am working with a well-known software consultancy in Edinburgh who are looking to recruit a Digital Transformation Consultant for their Edinburgh or Bristol office . The company: They are a thriving software company, focused on Digital Transformation and cloud consultancy. Their head office is in Edinburgh, and they have a wide-ranging list of clients from private, to government to public sector. They focus on designing and building software cloud solutions and digital transformation across some huge organisations and this is a pivotal role for them. They are hiring due to an internal restructure and this role will be reporting directly into the company's Managing Director. In relation to where you will work, this will be a combination of home based (majority) and some office working. Ideally, you could get into the Edinburgh office at the Gyle roughly twice a week, as you will be a senior figure and your presence will be of great benefit to the team. However, this role is working with a client down in Bristol, so you will likely visit them once a month. The role could also be based near Bristol, working remotely and close to the client. The role: In this role, you will lead the delivery of complex clients and programmes and will be a key member of the business. You will lead large-scale delivery with a focus on achieving client outcomes, developing senior client relationships (at the C-suite level) and doing this through effective delivery leadership. Your key responsibilities will include but are not limited to: * Leading a multi-disciplined team to drive highest levels of customer satisfaction * Leading on the implementation of the company strategy across one main client * Representing the business across the organisation, in front of clients and prospective clients * Maximising the return on sales and identifying opportunities * Lead on the development of the capability across Project Management, Architecture, Cloud and Software Development This is a client-facing role which combines strong leadership attributes working across all dimensions of the consultancy life cycle, including pre-sales, commercial, relationships, technology, delivery and people. Your background: * Previous experience working in a software/technology consultancy or large end-user * Background in a Senior Software Delivery role, working with large-scale clients and organisations * Strong appreciation of modern software engineering and associated development technologies and the full software development life cycle * Background in leading the delivery of large-scale, complex technology projects for clients, or lead a portfolio of client engagements * Ability to develop and maintain senior client/partner relationships * Contribute to the development of innovative propositions, ways of working and other thought leadership collateral This is an opportunity to work with a thriving and employee-first organisation. You will get to work with some huge organisations whilst leading and working alongside some very bright minds. If you are interested, please apply or call Hamish at Cathcart Technology for a chat.
May 17, 2024
Full time
I am working with a well-known software consultancy in Edinburgh who are looking to recruit a Digital Transformation Consultant for their Edinburgh or Bristol office . The company: They are a thriving software company, focused on Digital Transformation and cloud consultancy. Their head office is in Edinburgh, and they have a wide-ranging list of clients from private, to government to public sector. They focus on designing and building software cloud solutions and digital transformation across some huge organisations and this is a pivotal role for them. They are hiring due to an internal restructure and this role will be reporting directly into the company's Managing Director. In relation to where you will work, this will be a combination of home based (majority) and some office working. Ideally, you could get into the Edinburgh office at the Gyle roughly twice a week, as you will be a senior figure and your presence will be of great benefit to the team. However, this role is working with a client down in Bristol, so you will likely visit them once a month. The role could also be based near Bristol, working remotely and close to the client. The role: In this role, you will lead the delivery of complex clients and programmes and will be a key member of the business. You will lead large-scale delivery with a focus on achieving client outcomes, developing senior client relationships (at the C-suite level) and doing this through effective delivery leadership. Your key responsibilities will include but are not limited to: * Leading a multi-disciplined team to drive highest levels of customer satisfaction * Leading on the implementation of the company strategy across one main client * Representing the business across the organisation, in front of clients and prospective clients * Maximising the return on sales and identifying opportunities * Lead on the development of the capability across Project Management, Architecture, Cloud and Software Development This is a client-facing role which combines strong leadership attributes working across all dimensions of the consultancy life cycle, including pre-sales, commercial, relationships, technology, delivery and people. Your background: * Previous experience working in a software/technology consultancy or large end-user * Background in a Senior Software Delivery role, working with large-scale clients and organisations * Strong appreciation of modern software engineering and associated development technologies and the full software development life cycle * Background in leading the delivery of large-scale, complex technology projects for clients, or lead a portfolio of client engagements * Ability to develop and maintain senior client/partner relationships * Contribute to the development of innovative propositions, ways of working and other thought leadership collateral This is an opportunity to work with a thriving and employee-first organisation. You will get to work with some huge organisations whilst leading and working alongside some very bright minds. If you are interested, please apply or call Hamish at Cathcart Technology for a chat.
Feedzai is the world's first RiskOps platform for financial risk management, and the market leader in safeguarding global commerce with today's most advanced cloud-based risk management platform, powered by machine learning and artificial intelligence. Feedzai is securing the transition to a cashless world while enabling digital trust in every transaction and payment type. The world's largest banks, processors, and retailers trust Feedzai to protect trillions of dollars and manage risk while improving the customer experience for everyday users, without compromising privacy. Feedzai is a Series D company and has raised $282M to date. With a valuation of +$1.5B, the company's technology protects 900 million people in 190 countries. We believe in the power of our product. We continue to execute and build momentum as we develop our customer base with the world's top banks; we work with four of the five largest banks in the US, acquirers, processors, and merchants. In our fast-paced and open environment, you will be working with a collaborative team spanning across the globe and delivering exceptional results. We are committed to building something extraordinary. Join Us! You: As a Senior Solutions Consultant at Feedzai, you will play an integral role in the sale of our leading RiskOps platform to high-profile Financial Institutions. You will partner with Feedzai's sales team to understand clients, prospects and partners' business, functional and technical needs and demonstrate how those can be achieved through the capabilities of our platform. You not only support effective qualification, but also own the technical dimension that addresses the business needs - you will successfully employ a combination of communication and soft skills, compelling storytelling, solution design and collaboration with a strong solutions design mindset to act as the trusted advisor with the clients. As needed you'll also be a bridge to our product and development teams, distilling sales engagement feedback for them to help guide our roadmap. Finally you'll have the organizational skills to do all this, and be able to lead multiple RFP proposals. Your Day to Day: Provide product demonstrations and lead technical sales discussions both remote and onsite across Europe. Assist the sales team in leading tailored value driven pitches (market to technology), strongly focused in financial crime. Understand client business needs and offer solution designs to address those needs, in a continuous education mode and problem-solving mindset. Build formal proposals and own its life cycle throughout the sales process to ensure crisp translation of business needs into technical requirements. Engage with multiple stakeholders, from Product to Delivery, to ensure not only the right staffing for client engagements is in place but also to ensure market insights are shared across teams You Have, You Know-how, You are: BS or Masters in Computer Science or equivalent - proven experience in Enterprise Software sales and strong technical acumen. 5+ years of professional experience as Solution Consultant in complex environments, supporting teams to land and expand client's portfolio. Proven experience in the Financial Services industry - Financial Crime Relevant commercial / sales experience, with a track record working as a Solution Consultant / Pre-sales Engineer, supporting quota carriers in selling enterprise-level software in complex and mission-critical environments. Experience at a growth-stage Enterprise software SaaS company. Ability to understand and determine an enterprise's client's needs and how Feedzai's products might best fit through a consultative approach. Strong business acumen with executive presence, strong presentation skills and excellent listening skills Must be organized and a self-starter, able to deliver high-quality work without a tactical oversight in a fast-paced environment. Highly driven, organized, ambitious and tenacious. A natural problem solver with a strong student mentality, work ethic and positive mental attitude. Willingness to travel up to 30% - this is a remote role, with travel as required. Your First 30-Days at Feedzai: You will be immersed in our brand with training, connections, and one-on-one time with your manager. You may shadow your colleagues virtually or onsite at an office depending on where you work as you are supported through your Feedzai journey. In addition, you will have access to a ton of information to give you history, context, and all the knowledge you can handle about Feedzai and the team. Finally, you will start working on projects and collaborating on work currently being done. We can't wait to have you join the team! Feedzai is an Equal Opportunity Employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Feedzai does not accept unsolicited resumes from recruiters or employment agencies. Feedzai will use the personal data you provide us with by filling out this form for reviewing your application and to potentially negotiate a contract with you. Your personal data will be retained by Feedzai for 24 months following your application. Please see our Privacy Notice available at for more information on how we process your personal data. We offer a wide variety of benefits for our employees globally. Here you can see the benefits all Feedzaians enjoy.
May 17, 2024
Full time
Feedzai is the world's first RiskOps platform for financial risk management, and the market leader in safeguarding global commerce with today's most advanced cloud-based risk management platform, powered by machine learning and artificial intelligence. Feedzai is securing the transition to a cashless world while enabling digital trust in every transaction and payment type. The world's largest banks, processors, and retailers trust Feedzai to protect trillions of dollars and manage risk while improving the customer experience for everyday users, without compromising privacy. Feedzai is a Series D company and has raised $282M to date. With a valuation of +$1.5B, the company's technology protects 900 million people in 190 countries. We believe in the power of our product. We continue to execute and build momentum as we develop our customer base with the world's top banks; we work with four of the five largest banks in the US, acquirers, processors, and merchants. In our fast-paced and open environment, you will be working with a collaborative team spanning across the globe and delivering exceptional results. We are committed to building something extraordinary. Join Us! You: As a Senior Solutions Consultant at Feedzai, you will play an integral role in the sale of our leading RiskOps platform to high-profile Financial Institutions. You will partner with Feedzai's sales team to understand clients, prospects and partners' business, functional and technical needs and demonstrate how those can be achieved through the capabilities of our platform. You not only support effective qualification, but also own the technical dimension that addresses the business needs - you will successfully employ a combination of communication and soft skills, compelling storytelling, solution design and collaboration with a strong solutions design mindset to act as the trusted advisor with the clients. As needed you'll also be a bridge to our product and development teams, distilling sales engagement feedback for them to help guide our roadmap. Finally you'll have the organizational skills to do all this, and be able to lead multiple RFP proposals. Your Day to Day: Provide product demonstrations and lead technical sales discussions both remote and onsite across Europe. Assist the sales team in leading tailored value driven pitches (market to technology), strongly focused in financial crime. Understand client business needs and offer solution designs to address those needs, in a continuous education mode and problem-solving mindset. Build formal proposals and own its life cycle throughout the sales process to ensure crisp translation of business needs into technical requirements. Engage with multiple stakeholders, from Product to Delivery, to ensure not only the right staffing for client engagements is in place but also to ensure market insights are shared across teams You Have, You Know-how, You are: BS or Masters in Computer Science or equivalent - proven experience in Enterprise Software sales and strong technical acumen. 5+ years of professional experience as Solution Consultant in complex environments, supporting teams to land and expand client's portfolio. Proven experience in the Financial Services industry - Financial Crime Relevant commercial / sales experience, with a track record working as a Solution Consultant / Pre-sales Engineer, supporting quota carriers in selling enterprise-level software in complex and mission-critical environments. Experience at a growth-stage Enterprise software SaaS company. Ability to understand and determine an enterprise's client's needs and how Feedzai's products might best fit through a consultative approach. Strong business acumen with executive presence, strong presentation skills and excellent listening skills Must be organized and a self-starter, able to deliver high-quality work without a tactical oversight in a fast-paced environment. Highly driven, organized, ambitious and tenacious. A natural problem solver with a strong student mentality, work ethic and positive mental attitude. Willingness to travel up to 30% - this is a remote role, with travel as required. Your First 30-Days at Feedzai: You will be immersed in our brand with training, connections, and one-on-one time with your manager. You may shadow your colleagues virtually or onsite at an office depending on where you work as you are supported through your Feedzai journey. In addition, you will have access to a ton of information to give you history, context, and all the knowledge you can handle about Feedzai and the team. Finally, you will start working on projects and collaborating on work currently being done. We can't wait to have you join the team! Feedzai is an Equal Opportunity Employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Feedzai does not accept unsolicited resumes from recruiters or employment agencies. Feedzai will use the personal data you provide us with by filling out this form for reviewing your application and to potentially negotiate a contract with you. Your personal data will be retained by Feedzai for 24 months following your application. Please see our Privacy Notice available at for more information on how we process your personal data. We offer a wide variety of benefits for our employees globally. Here you can see the benefits all Feedzaians enjoy.
I am working with a well-known software consultancy in Edinburgh who are looking to recruit a Digital Transformation Consultant for their Edinburgh or Bristol office . The company: They are a thriving software company, focused on Digital Transformation and cloud consultancy. Their head office is in Edinburgh, and they have a wide-ranging list of clients from private, to government to public sector. They focus on designing and building software cloud solutions and digital transformation across some huge organisations and this is a pivotal role for them. They are hiring due to an internal restructure and this role will be reporting directly into the company's Managing Director. In relation to where you will work, this will be a combination of home based (majority) and some office working. Ideally, you could get into the Edinburgh office at the Gyle roughly twice a week, as you will be a senior figure and your presence will be of great benefit to the team. However, this role is working with a client down in Bristol, so you will likely visit them once a month. The role could also be based near Bristol, working remotely and close to the client. The role: In this role, you will lead the delivery of complex clients and programmes and will be a key member of the business. You will lead large-scale delivery with a focus on achieving client outcomes, developing senior client relationships (at the C-suite level) and doing this through effective delivery leadership. Your key responsibilities will include but are not limited to: Leading a multi-disciplined team to drive highest levels of customer satisfaction Leading on the implementation of the company strategy across one main client Representing the business across the organisation, in front of clients and prospective clients Maximising the return on sales and identifying opportunities Lead on the development of the capability across Project Management, Architecture, Cloud and Software Development This is a client-facing role which combines strong leadership attributes working across all dimensions of the consultancy lifecycle, including pre-sales, commercial, relationships, technology, delivery and people. Your background: Previous experience working in a software/technology consultancy or large end-user Background in a Senior Software Delivery role, working with large-scale clients and organisations Strong appreciation of modern software engineering and associated development technologies and the full software development lifecycle Background in leading the delivery of large-scale, complex technology projects for clients, or lead a portfolio of client engagements Ability to develop and maintain senior client/partner relationships Contribute to the development of innovative propositions, ways of working and other thought leadership collateral This is an opportunity to work with a thriving and employee-first organisation. You will get to work with some huge organisations whilst leading and working alongside some very bright minds. If you are interested, please apply or call Hamish at Cathcart Technology for a chat.
May 17, 2024
Full time
I am working with a well-known software consultancy in Edinburgh who are looking to recruit a Digital Transformation Consultant for their Edinburgh or Bristol office . The company: They are a thriving software company, focused on Digital Transformation and cloud consultancy. Their head office is in Edinburgh, and they have a wide-ranging list of clients from private, to government to public sector. They focus on designing and building software cloud solutions and digital transformation across some huge organisations and this is a pivotal role for them. They are hiring due to an internal restructure and this role will be reporting directly into the company's Managing Director. In relation to where you will work, this will be a combination of home based (majority) and some office working. Ideally, you could get into the Edinburgh office at the Gyle roughly twice a week, as you will be a senior figure and your presence will be of great benefit to the team. However, this role is working with a client down in Bristol, so you will likely visit them once a month. The role could also be based near Bristol, working remotely and close to the client. The role: In this role, you will lead the delivery of complex clients and programmes and will be a key member of the business. You will lead large-scale delivery with a focus on achieving client outcomes, developing senior client relationships (at the C-suite level) and doing this through effective delivery leadership. Your key responsibilities will include but are not limited to: Leading a multi-disciplined team to drive highest levels of customer satisfaction Leading on the implementation of the company strategy across one main client Representing the business across the organisation, in front of clients and prospective clients Maximising the return on sales and identifying opportunities Lead on the development of the capability across Project Management, Architecture, Cloud and Software Development This is a client-facing role which combines strong leadership attributes working across all dimensions of the consultancy lifecycle, including pre-sales, commercial, relationships, technology, delivery and people. Your background: Previous experience working in a software/technology consultancy or large end-user Background in a Senior Software Delivery role, working with large-scale clients and organisations Strong appreciation of modern software engineering and associated development technologies and the full software development lifecycle Background in leading the delivery of large-scale, complex technology projects for clients, or lead a portfolio of client engagements Ability to develop and maintain senior client/partner relationships Contribute to the development of innovative propositions, ways of working and other thought leadership collateral This is an opportunity to work with a thriving and employee-first organisation. You will get to work with some huge organisations whilst leading and working alongside some very bright minds. If you are interested, please apply or call Hamish at Cathcart Technology for a chat.
Equifax Pre-sales Consultants are customer-facing subject matter experts in a number of specialist domains - consumer lending/risk, commercial lending/risk, risk management, identity management, fraud prevention and debt collection. They are innovative and motivated to keep ahead of market trends and ever evolving customer challenges. The team works closely with our major customers demonstrating how to drive value from Equifax solutions and building stronger client relationships. Our consultants combine a deep understanding of the market, regulatory landscape, our customers, their priorities and of our data, products and services. We are seeking a Principal Consultant (Fraud & ID) to act as a trusted advisor to our key customers and partners working across multiple vertical markets - banking, insurance, consumer finance, telco, gaming, utilities & public sector. You will have an exciting opportunity to work with our key customers to advise them how they should approach challenges and market opportunities. You will also work closely with our partners to optimise commercial opportunities. Acting as an SME from an industry, product, technical, and regulatory perspective, this is an exciting opportunity for an experienced Fraud & ID professional with strong core technical skills and product knowledge to join and be part of a growing commercially focused pre-sales team. What you'll do Provision of specialist pre-sales consultancy expertise in the field of Fraud & ID - trusted advisor to our clients & partners and valued partner to our Equifax colleagues Responsible for value creation and delivering the Fraud & ID value story to our clients and prospects Working with our strategic customers as the Fraud & ID subject matter expert across all stages of the customer journey - onboarding, account management and debt collection Detailed understanding of our customers, including their priorities, challenges and opportunities Support industry relations via production of white papers, articles and editorials, conference speaking, seminar and trade association attendance Facilitate consultative workshops & customer discovery sessions - identify solutions to overcome customer critical business issues Prepare insightful presentations on market trends, and customer portfolios to keep the customer informed of their position in the market and where they might be able to make improvements. Build a positive reputation as trusted advisors Interact closely, effectively & professionally with various client stakeholders - decision makers, economic buyers, users & influencers across multiple touch points e.g. Strategy, Operations, Decision Science, Analytics & Technology Build relationships with key individuals in Equifax's client base e.g. Head of Fraud & ID, Operations, Debt Management, Fraud, Analytics, Strategy, etc. Share industry best practice with respect to solution implementation and optimisation in considering Equifax Fraud & ID data and solution offerings Prepare pitches to address any identified business issues and demonstrate the value such solutions would deliver Propose solutions considering the Equifax Fraud & ID Bureau suite and design strategies (process and/or technology) to solve for customer needs. Create compelling business cases, use cases & custom journeys to illustrate how Equifax solutions can help a customer achieve their business objectives Proactively design detailed success criteria and 'what good looks like' in partnership with clients regarding the assessment of Equifax products & solutions. Design and manage trials, assessments, POC's and analytical studies of Equifax products & solutions Work in partnership with clients to quantify the value of Equifax products and solutions i.e. Return on Investment (ROI) assessments Provide technical & strategic expertise in preparation of customer bids, proposals, RFI responses & RFP response Product development - assist the Product Teams with product strategy, feeding in personal insights, industry best practice, & voice of customer recommendations on future priorities and strategies. Contribute to longer term strategic business planning & product development for Equifax Accountable for the delivery of applicable commercial targets relating to your customers and the Equifax UK business What experience you need Extensive experience supporting clients in the optimal use of data for Fraud & ID management purposes Expert knowledge of Fraud & ID management industry best practice, regulations, innovations & future digital technologies Deep understanding of Fraud & ID strategies and processes including emerging or new service initiatives Understanding of data and insights to support Fraud & ID management Ability to travel regularly within the UK to meet with clients or to attend other Equifax offices and conferences. Subject to UK Gov COVID guidelines Industry experience within the banking or financial services markets along with an applicable consultancy background Demonstrated experience in pre-sales, either for a vendor technology company, CRA, a 'Big 4' or other consulting firm selling services or solutions to banks or financial services companies. Or extensive time spent 'client side' as a Fraud & ID management practitioner/leader. Ability to link product capabilities to business value and relate to customer pain points Strong presentation skills; able to participate in the delivery of workshops to drive definition of scope aligned with Equifax capabilities Experience in RFP & RFI processes through to formal presentation to senior executives Ability to communicate effectively with customers, project leads and within Sales team Likely to have extensive experience within a Fraud & ID environment with a proven track record of delivery Strong problem-solving and influencing skills Excellent analytical skills and exposure to risk modelling Comfort in pitching to clients and senior stakeholders Proven ability to deliver outstanding customer satisfaction Entrepreneurial style, drive and sense of urgency, coupled with the ability to work well individually and with others as part of a consulting team and the wider business Excellent communication, professional presentation and process/organisational skills, as well as strong creative orientation and the ability to craft innovative solutions Excellent project/task management and ability to work unsupervised What could set you apart You have worked 'client side' for a number of years You talk our customers language, you have been in 'their shoes' You have experience working within the CRA or 'Big Data' industry You have the ability to bring knowledge, expertise and practicality together to provide thought leadership to our clients You have the ability to build trust and rapport quickly You have experience in conference speaking You have a strong professional network within Fraud & ID management
May 17, 2024
Full time
Equifax Pre-sales Consultants are customer-facing subject matter experts in a number of specialist domains - consumer lending/risk, commercial lending/risk, risk management, identity management, fraud prevention and debt collection. They are innovative and motivated to keep ahead of market trends and ever evolving customer challenges. The team works closely with our major customers demonstrating how to drive value from Equifax solutions and building stronger client relationships. Our consultants combine a deep understanding of the market, regulatory landscape, our customers, their priorities and of our data, products and services. We are seeking a Principal Consultant (Fraud & ID) to act as a trusted advisor to our key customers and partners working across multiple vertical markets - banking, insurance, consumer finance, telco, gaming, utilities & public sector. You will have an exciting opportunity to work with our key customers to advise them how they should approach challenges and market opportunities. You will also work closely with our partners to optimise commercial opportunities. Acting as an SME from an industry, product, technical, and regulatory perspective, this is an exciting opportunity for an experienced Fraud & ID professional with strong core technical skills and product knowledge to join and be part of a growing commercially focused pre-sales team. What you'll do Provision of specialist pre-sales consultancy expertise in the field of Fraud & ID - trusted advisor to our clients & partners and valued partner to our Equifax colleagues Responsible for value creation and delivering the Fraud & ID value story to our clients and prospects Working with our strategic customers as the Fraud & ID subject matter expert across all stages of the customer journey - onboarding, account management and debt collection Detailed understanding of our customers, including their priorities, challenges and opportunities Support industry relations via production of white papers, articles and editorials, conference speaking, seminar and trade association attendance Facilitate consultative workshops & customer discovery sessions - identify solutions to overcome customer critical business issues Prepare insightful presentations on market trends, and customer portfolios to keep the customer informed of their position in the market and where they might be able to make improvements. Build a positive reputation as trusted advisors Interact closely, effectively & professionally with various client stakeholders - decision makers, economic buyers, users & influencers across multiple touch points e.g. Strategy, Operations, Decision Science, Analytics & Technology Build relationships with key individuals in Equifax's client base e.g. Head of Fraud & ID, Operations, Debt Management, Fraud, Analytics, Strategy, etc. Share industry best practice with respect to solution implementation and optimisation in considering Equifax Fraud & ID data and solution offerings Prepare pitches to address any identified business issues and demonstrate the value such solutions would deliver Propose solutions considering the Equifax Fraud & ID Bureau suite and design strategies (process and/or technology) to solve for customer needs. Create compelling business cases, use cases & custom journeys to illustrate how Equifax solutions can help a customer achieve their business objectives Proactively design detailed success criteria and 'what good looks like' in partnership with clients regarding the assessment of Equifax products & solutions. Design and manage trials, assessments, POC's and analytical studies of Equifax products & solutions Work in partnership with clients to quantify the value of Equifax products and solutions i.e. Return on Investment (ROI) assessments Provide technical & strategic expertise in preparation of customer bids, proposals, RFI responses & RFP response Product development - assist the Product Teams with product strategy, feeding in personal insights, industry best practice, & voice of customer recommendations on future priorities and strategies. Contribute to longer term strategic business planning & product development for Equifax Accountable for the delivery of applicable commercial targets relating to your customers and the Equifax UK business What experience you need Extensive experience supporting clients in the optimal use of data for Fraud & ID management purposes Expert knowledge of Fraud & ID management industry best practice, regulations, innovations & future digital technologies Deep understanding of Fraud & ID strategies and processes including emerging or new service initiatives Understanding of data and insights to support Fraud & ID management Ability to travel regularly within the UK to meet with clients or to attend other Equifax offices and conferences. Subject to UK Gov COVID guidelines Industry experience within the banking or financial services markets along with an applicable consultancy background Demonstrated experience in pre-sales, either for a vendor technology company, CRA, a 'Big 4' or other consulting firm selling services or solutions to banks or financial services companies. Or extensive time spent 'client side' as a Fraud & ID management practitioner/leader. Ability to link product capabilities to business value and relate to customer pain points Strong presentation skills; able to participate in the delivery of workshops to drive definition of scope aligned with Equifax capabilities Experience in RFP & RFI processes through to formal presentation to senior executives Ability to communicate effectively with customers, project leads and within Sales team Likely to have extensive experience within a Fraud & ID environment with a proven track record of delivery Strong problem-solving and influencing skills Excellent analytical skills and exposure to risk modelling Comfort in pitching to clients and senior stakeholders Proven ability to deliver outstanding customer satisfaction Entrepreneurial style, drive and sense of urgency, coupled with the ability to work well individually and with others as part of a consulting team and the wider business Excellent communication, professional presentation and process/organisational skills, as well as strong creative orientation and the ability to craft innovative solutions Excellent project/task management and ability to work unsupervised What could set you apart You have worked 'client side' for a number of years You talk our customers language, you have been in 'their shoes' You have experience working within the CRA or 'Big Data' industry You have the ability to bring knowledge, expertise and practicality together to provide thought leadership to our clients You have the ability to build trust and rapport quickly You have experience in conference speaking You have a strong professional network within Fraud & ID management
WHAT YOU'LL DO To realize our digital transformation, we need to transform our products, experiences, processes, technology, and how we operate. Delivering our clients unrivalled experience of exceptional service, value, and flexibility is part of our DNA. As the Tech Area Lead, you will own the technical value of our business-critical CRM. you will be responsible for leading a team of technical experts and vendors to design, implement, optimise, integrate, and maintain our CRM system powered by Dynamics 365 and the Power Platform suite. You will play a crucial role in aligning technology solutions with business objectives, driving innovation, and ensuring the effective utilization of CRM tools to enhance customer engagement and operational efficiency. We are currently building a pipeline of Agile experts to enhance our agile capabilities. Therefore, we are looking for people who are passionate about Agile ways of Working and want to spread Scrum ways of working framework within our teams. To execute this transformation, we need people who can translate business needs into technology assets and decides "how" they are deployed, while owning the technology strategy and expertise development for a certain area of practice. As a Tech Area Lead, you will be responsible for defining and overseeing the technology tools (powered by Dynamics 365 and Power Platforms), architecture, and roadmap supporting our client account and relationship management services and tools that will enable BCG's commercial Managing Director and Partners to meet the needs of a rapidly growing firm. This is a new role, and you will be responsible for shaping the team and the technological roadmap. The Tech Area Lead is a senior technology leader with extensive experience thinking strategically around technology development and mentoring people. Strategically, you will have to oversee key decisions, including whether short-term benefits with long-term technical debt should be pursued over longer development lead time. Additionally, you will be integral in the decision of technical tooling and carry out regular reviews of performance metrics. From a people-management perspective, you will oversee technical personnel, including management of vendors. You will develop a close working relationship with the Portfolio Lead(s) to ensure alignment of technical resources and business priorities. You will inform key stakeholders about the state and direction of the tech strategy adopted by Chapter Leads, Product Owners, and other stakeholders. You will mentor the people around you and drive collaboration and knowledge sharing to benefit your area and the broader organization. This role will oversee development and operations activities as well as perform all other related tasks, such as: Provide strategic direction and oversee the implementation, integration and customization of CRM solutions using Dynamics 365 and Power Platform components, ensuring alignment with business objectives and best practices. Lead the integration of CRM applications with other systems and platforms, optimizing data flow and interoperability to enhance customer engagement and operational efficiency. Drive innovation in CRM capabilities, leveraging emerging technologies and features to deliver best-in-class solutions that meet the evolving needs of our clients and business stakeholders. Partnering with the Client Team lead to define roadmaps and priorities for the technology portfolio Managing the Client technology budget and lead the creation of business cases necessary to secure funding for future initiatives Managing and coaching the team of engineers, technical specialists, and architects and introducing new technologies and practices as needed Ensure adherence to firm-wide technology standards, and adapting them to suit portfolio's needs Leading technical analysis of both packaged software solutions and custom-built applications Advocating for release management and automation best practices Ensuring proper root cause analysis and remediation is executed during any incidents or outages Working with vendors to augment team capacity and knowledge; partnering with them to continuously improve quality, agility and outcomes YOU'RE GOOD AT Thinking strategically and developing executable plans to achieve business needs, including leveraging CRM Dynamics 365 and Power Platform capabilities to drive digital transformation initiatives. Applying Agile software development methodologies and principles, including work estimation techniques Thinking strategically and developing executable plans to achieve business needs, including leveraging Dynamics 365 and Power Platform capabilities to drive digital transformation initiatives. Applying Agile software development methodologies and principles, including work estimation techniques Building relationships and working closely with key stakeholders to understand business problems and surfacing technology options to address those problems - including experimenting with emerging technologies Building relationships and working closely with key stakeholders to understand business problems and surfacing technology options to address those problems - including experimenting with emerging technologiesLeveraging strong analytical abilities and creative problem solving Learning new tools and technologies with a high degree of technical competence, be willing to know "what's coming next in terms of disruptive technologies Operating with a transparency mindset, communicating clearly and openly both above and below Written and spoken communication to a wide audience including stakeholders, leaders and external partners Committing to deliver high quality work by collaborating cross-functionally to achieve the best results for the organization Working with a multicultural, distributed team located in different time zones and having the capacity to work on multiple projects concurrently Leading software development and software engineering teams and troubleshooting technical issues that involve software development, engineering tasks and product releases Taking long-term view on managing tech competency resourcing and vendors, including in light of large change initiatives and/or changes in demand Overseeing technical architecture, tooling, & systems in coordination with Enterprise Architecture, and ensures compliance with technology standards, tools, and guardrails Focusing on delivering agreed-upon business results and customer value Keeping abreast of your domain area and relevant industry trends Bringing a customer-cantered approach to your work; inspire and motivate your team YOU BRING (EXPERIENCE & QUALIFICATIONS) Total 10+ years' real experience at a Managing Position within the IT function, leading cross-functional teams / teams or teams and solving complex problems for business functions A demonstrated background in creating technical roadmaps Strong technical competence, with the ability to rapidly learn new tools and technologies: Experience working with CRM technologies, ideally Dynamics 365 (however, we can also consider extensive experience with Microsoft 365 ecosystem, Salesforce, or SAP CRM) Expertise with data engineering Experience with integration patterns Experience with or strong knowledge in data engineering Leadership of technical teams and vendors during significant implementation programs Hands-on implementation experience with business applications solutions, both custom and off-the-shelf; knowledge of Microsoft Power Platform is an advantage Experience in agile development environments with all aspects of SDLC Experience working with complex architecture in global organisations Experience creating business cases for investment committees Ability to lead/perform software platform assessments, as well as make architectural recommendations pertinent to business needs and related dependencies. Good understanding of security best practices from development and deployment perspective Financial literacy and an understanding of budget and funding processes Flexibility and entrepreneurial spirit to adapt easily to changing requirements and priorities. Agile ceremonies to provide teams necessary direction and guidance Exceptional communications and stakeholder management skills Good analytical skills to guide decision-making using different types of data YOU'LL WORK WITH BCG's information technology group collaboratively delivers the latest digital technologies that enable our consultants to lead and our business to grow. For our IT jobs, we seek individuals with expertise in the areas of IT infrastructure, application development, business systems, collaborative and social technologies, information security, and project leadership.
May 16, 2024
Full time
WHAT YOU'LL DO To realize our digital transformation, we need to transform our products, experiences, processes, technology, and how we operate. Delivering our clients unrivalled experience of exceptional service, value, and flexibility is part of our DNA. As the Tech Area Lead, you will own the technical value of our business-critical CRM. you will be responsible for leading a team of technical experts and vendors to design, implement, optimise, integrate, and maintain our CRM system powered by Dynamics 365 and the Power Platform suite. You will play a crucial role in aligning technology solutions with business objectives, driving innovation, and ensuring the effective utilization of CRM tools to enhance customer engagement and operational efficiency. We are currently building a pipeline of Agile experts to enhance our agile capabilities. Therefore, we are looking for people who are passionate about Agile ways of Working and want to spread Scrum ways of working framework within our teams. To execute this transformation, we need people who can translate business needs into technology assets and decides "how" they are deployed, while owning the technology strategy and expertise development for a certain area of practice. As a Tech Area Lead, you will be responsible for defining and overseeing the technology tools (powered by Dynamics 365 and Power Platforms), architecture, and roadmap supporting our client account and relationship management services and tools that will enable BCG's commercial Managing Director and Partners to meet the needs of a rapidly growing firm. This is a new role, and you will be responsible for shaping the team and the technological roadmap. The Tech Area Lead is a senior technology leader with extensive experience thinking strategically around technology development and mentoring people. Strategically, you will have to oversee key decisions, including whether short-term benefits with long-term technical debt should be pursued over longer development lead time. Additionally, you will be integral in the decision of technical tooling and carry out regular reviews of performance metrics. From a people-management perspective, you will oversee technical personnel, including management of vendors. You will develop a close working relationship with the Portfolio Lead(s) to ensure alignment of technical resources and business priorities. You will inform key stakeholders about the state and direction of the tech strategy adopted by Chapter Leads, Product Owners, and other stakeholders. You will mentor the people around you and drive collaboration and knowledge sharing to benefit your area and the broader organization. This role will oversee development and operations activities as well as perform all other related tasks, such as: Provide strategic direction and oversee the implementation, integration and customization of CRM solutions using Dynamics 365 and Power Platform components, ensuring alignment with business objectives and best practices. Lead the integration of CRM applications with other systems and platforms, optimizing data flow and interoperability to enhance customer engagement and operational efficiency. Drive innovation in CRM capabilities, leveraging emerging technologies and features to deliver best-in-class solutions that meet the evolving needs of our clients and business stakeholders. Partnering with the Client Team lead to define roadmaps and priorities for the technology portfolio Managing the Client technology budget and lead the creation of business cases necessary to secure funding for future initiatives Managing and coaching the team of engineers, technical specialists, and architects and introducing new technologies and practices as needed Ensure adherence to firm-wide technology standards, and adapting them to suit portfolio's needs Leading technical analysis of both packaged software solutions and custom-built applications Advocating for release management and automation best practices Ensuring proper root cause analysis and remediation is executed during any incidents or outages Working with vendors to augment team capacity and knowledge; partnering with them to continuously improve quality, agility and outcomes YOU'RE GOOD AT Thinking strategically and developing executable plans to achieve business needs, including leveraging CRM Dynamics 365 and Power Platform capabilities to drive digital transformation initiatives. Applying Agile software development methodologies and principles, including work estimation techniques Thinking strategically and developing executable plans to achieve business needs, including leveraging Dynamics 365 and Power Platform capabilities to drive digital transformation initiatives. Applying Agile software development methodologies and principles, including work estimation techniques Building relationships and working closely with key stakeholders to understand business problems and surfacing technology options to address those problems - including experimenting with emerging technologies Building relationships and working closely with key stakeholders to understand business problems and surfacing technology options to address those problems - including experimenting with emerging technologiesLeveraging strong analytical abilities and creative problem solving Learning new tools and technologies with a high degree of technical competence, be willing to know "what's coming next in terms of disruptive technologies Operating with a transparency mindset, communicating clearly and openly both above and below Written and spoken communication to a wide audience including stakeholders, leaders and external partners Committing to deliver high quality work by collaborating cross-functionally to achieve the best results for the organization Working with a multicultural, distributed team located in different time zones and having the capacity to work on multiple projects concurrently Leading software development and software engineering teams and troubleshooting technical issues that involve software development, engineering tasks and product releases Taking long-term view on managing tech competency resourcing and vendors, including in light of large change initiatives and/or changes in demand Overseeing technical architecture, tooling, & systems in coordination with Enterprise Architecture, and ensures compliance with technology standards, tools, and guardrails Focusing on delivering agreed-upon business results and customer value Keeping abreast of your domain area and relevant industry trends Bringing a customer-cantered approach to your work; inspire and motivate your team YOU BRING (EXPERIENCE & QUALIFICATIONS) Total 10+ years' real experience at a Managing Position within the IT function, leading cross-functional teams / teams or teams and solving complex problems for business functions A demonstrated background in creating technical roadmaps Strong technical competence, with the ability to rapidly learn new tools and technologies: Experience working with CRM technologies, ideally Dynamics 365 (however, we can also consider extensive experience with Microsoft 365 ecosystem, Salesforce, or SAP CRM) Expertise with data engineering Experience with integration patterns Experience with or strong knowledge in data engineering Leadership of technical teams and vendors during significant implementation programs Hands-on implementation experience with business applications solutions, both custom and off-the-shelf; knowledge of Microsoft Power Platform is an advantage Experience in agile development environments with all aspects of SDLC Experience working with complex architecture in global organisations Experience creating business cases for investment committees Ability to lead/perform software platform assessments, as well as make architectural recommendations pertinent to business needs and related dependencies. Good understanding of security best practices from development and deployment perspective Financial literacy and an understanding of budget and funding processes Flexibility and entrepreneurial spirit to adapt easily to changing requirements and priorities. Agile ceremonies to provide teams necessary direction and guidance Exceptional communications and stakeholder management skills Good analytical skills to guide decision-making using different types of data YOU'LL WORK WITH BCG's information technology group collaboratively delivers the latest digital technologies that enable our consultants to lead and our business to grow. For our IT jobs, we seek individuals with expertise in the areas of IT infrastructure, application development, business systems, collaborative and social technologies, information security, and project leadership.
With a team comprising many recognised industry leaders, we work with inspirational clients on their organisations, on their challenges and on exciting, innovative, complex and globally relevant projects, programmes and schemes.We provide a bespoke professional service to clients so that they can make the right decisions and achieve the best outcomes. We do this by leveraging our experience and breadth of skills alongside our insights, commitment, and ethical approach to everything we do.OverviewOur offer is underpinned by effective use of data and leveraging technology with partnerships (we are an ESRI Silver Partner and official reseller of UKHab in the ESRI platform) to create innovation and value for money.We are seeking a Senior or Principal Consultant to join our Digital Delivery team as a development lead, to create solutions for our clients and our expanding portfolio of products and maintain an efficient internal GIS Enterprise infrastructure, and AGOL environment. The role requires someone with creativity and a thirst for innovation, whilst understanding the digital landscape and clients' needs.The successful candidate will be equally comfortable identifying and presenting solutions to clients, as they are designing and developing the solution. You will work closely with the Digital Delivery team lead and Project Managers within the business to identify opportunities and create web and mobile solutions that maximise the effective use of data for project coordination and delivery.The RoleThe Senior or Principal Consultant will report to the Director of Digital Delivery and work closely with all internal teams. They will perform web and mobile application development using the ESRI ArcGIS platform (including Experience Builder, Survey Connect, Survey 123 and ArcGIS Hub. This will include providing support, troubleshooting, making modifications and enhancements, and maintaining existing GIS applications, scripts, tools and web services.The successful candidate will also be expected to create and maintain system-related documentation and training guides. They must be able to demonstrate an ability to work with clients, understanding their needs, and translate these into presentable solutions.Responsibilities will include driving and enhancing our digital offer through identifying and pursuing new opportunities. The successful candidate will have to be comfortable applying their knowledge to new situations and developing their skills to address future challenges and the digital needs of the business.The Senior or Principal Consultant will be expected to work with the rest of the Digital Delivery Team to provide a holistic digital service to the wider business. An understanding of, and previous experience working in environment, ecology, infrastructure, and/ or built environment disciplines would be considered beneficial to candidates.We offer flexible hybrid working and would expect you to attend the London office 2 days a week. Whilst we do have other offices located elsewhere, the London location would be our preference. The CandidateWe expect the successful candidate will: have a strong background working with GIS as well as strong commercial experience working in Geospatial Development. have demonstrable skills in the delivering of end-user visualization solutions using a wide range of ESRI technologies, including ArcGIS Desktop, ArcGIS Pro, ArcGIS Online, and full stack of ArcGIS Enterprise 10.9 - Data Store, ArcGIS Server, Portal for ArcGIS, and Web Adaptor. be experienced with publishing and managing geospatial content using ESRI products. be experienced in development of web mapping apps using ESRI app builders and templates. be experienced in the development of mobile apps using Survey123 and ArcGIS Field Maps and ESRI UK's Sweet builder. have experience in installation, configuration, and administration of SQL Server. have working knowledge of HTML5, CSS, JavaScript, and Python. be experienced in using production and development servers. be comfortable presenting Proof-of-Concept demonstrations and recommended solutions to senior management. be degree educated. Experience of any of the following would be useful: Workforce for ArcGIS C# CityEngine Unreal or Unity development
May 16, 2024
Full time
With a team comprising many recognised industry leaders, we work with inspirational clients on their organisations, on their challenges and on exciting, innovative, complex and globally relevant projects, programmes and schemes.We provide a bespoke professional service to clients so that they can make the right decisions and achieve the best outcomes. We do this by leveraging our experience and breadth of skills alongside our insights, commitment, and ethical approach to everything we do.OverviewOur offer is underpinned by effective use of data and leveraging technology with partnerships (we are an ESRI Silver Partner and official reseller of UKHab in the ESRI platform) to create innovation and value for money.We are seeking a Senior or Principal Consultant to join our Digital Delivery team as a development lead, to create solutions for our clients and our expanding portfolio of products and maintain an efficient internal GIS Enterprise infrastructure, and AGOL environment. The role requires someone with creativity and a thirst for innovation, whilst understanding the digital landscape and clients' needs.The successful candidate will be equally comfortable identifying and presenting solutions to clients, as they are designing and developing the solution. You will work closely with the Digital Delivery team lead and Project Managers within the business to identify opportunities and create web and mobile solutions that maximise the effective use of data for project coordination and delivery.The RoleThe Senior or Principal Consultant will report to the Director of Digital Delivery and work closely with all internal teams. They will perform web and mobile application development using the ESRI ArcGIS platform (including Experience Builder, Survey Connect, Survey 123 and ArcGIS Hub. This will include providing support, troubleshooting, making modifications and enhancements, and maintaining existing GIS applications, scripts, tools and web services.The successful candidate will also be expected to create and maintain system-related documentation and training guides. They must be able to demonstrate an ability to work with clients, understanding their needs, and translate these into presentable solutions.Responsibilities will include driving and enhancing our digital offer through identifying and pursuing new opportunities. The successful candidate will have to be comfortable applying their knowledge to new situations and developing their skills to address future challenges and the digital needs of the business.The Senior or Principal Consultant will be expected to work with the rest of the Digital Delivery Team to provide a holistic digital service to the wider business. An understanding of, and previous experience working in environment, ecology, infrastructure, and/ or built environment disciplines would be considered beneficial to candidates.We offer flexible hybrid working and would expect you to attend the London office 2 days a week. Whilst we do have other offices located elsewhere, the London location would be our preference. The CandidateWe expect the successful candidate will: have a strong background working with GIS as well as strong commercial experience working in Geospatial Development. have demonstrable skills in the delivering of end-user visualization solutions using a wide range of ESRI technologies, including ArcGIS Desktop, ArcGIS Pro, ArcGIS Online, and full stack of ArcGIS Enterprise 10.9 - Data Store, ArcGIS Server, Portal for ArcGIS, and Web Adaptor. be experienced with publishing and managing geospatial content using ESRI products. be experienced in development of web mapping apps using ESRI app builders and templates. be experienced in the development of mobile apps using Survey123 and ArcGIS Field Maps and ESRI UK's Sweet builder. have experience in installation, configuration, and administration of SQL Server. have working knowledge of HTML5, CSS, JavaScript, and Python. be experienced in using production and development servers. be comfortable presenting Proof-of-Concept demonstrations and recommended solutions to senior management. be degree educated. Experience of any of the following would be useful: Workforce for ArcGIS C# CityEngine Unreal or Unity development
Your Impact: Start your Jacobs career with a company that inspires and empowers you to deliver your best work so you can evolve, grow and succeed - today and into tomorrow. At Jacobs, we'll inspire and empower you to deliver your best work so you can evolve, grow and succeed - today and into tomorrow. With more than 55,000 people in 40 countries, working at Jacobs offers an exciting range of opportunities to develop your career within a supportive and diverse team who always strive to do the right thing for our people, clients and communities. People are Jacobs' greatest asset, and we offer a competitive package to retain and attract the best talent. In addition to the benefits you'd expect, UK employees also receive free single medical cover and digital GP service, family-friendly benefits such as enhanced parental leave pay and free membership of employee assistance and parental programmes, plus reimbursement towards relevant professional development and memberships. We also give back to our communities through our Collectively program which incorporates matched-funding, paid volunteering time and charitable donations. Work-life balance and flexibility is a key focus area for Jacobs. We're happy to discuss hybrid, part-time and flexible working hours, patterns and locations to suit you and our business. About the Opportunity Strategy and Transformation Solutions is part of Jacobs' Strategic Consulting capability. We focus on the operational and strategic transformation elements of delivering programmes, projects and operations, primarily in the built environment. Our strategy for winning work and delivering effectively for our clients focuses on offering practical, deliverable and innovative solutions to very complex issues, particularly around people. We pride ourselves on our ability to develop trusting relationships with our clients, co-creating and implementing effective strategies and plans, tailored to their operating environment. We bring the breadth and depth of Jacobs' technical knowledge to support our clients as they transform to meet the future needs of global populations, transport, energy and water systems. STS is a team of enthusiastic and people-centric individuals with a shared sense of purpose, who support each other to provide outstanding results for our clients and rewarding careers for the whole team. Our services are focused on: organisation and behavioural / cultural change, operating models, organisation design and governance and PMO/ TMO set up and operation. As a Senior/Principal Consultant within STS, delivering our services, your responsibilities will include: Leading on project delivery (or a task workstream within a larger programme of work) with accountability for management of the project or task team and its deliverables. Establish and manage relationships with clients and delivery partners to ensure buy-in to an agreed solution. Manage client relationships to grow their understanding of Jacobs (StratCon/STS) offerings which we can subsequently use to resolve their most pressing challenges. Take responsibility for the development and delivery of specific elements of high impact presentations to clients. Provide coaching and guidance for junior staff. Lead internal business development and practice improvement initiatives such as bids, proposals. Lead and/or support capability development. At Jacobs we operate a hybrid working model, and the role can be based at any of our London, Manchester, Birmingham, Bristol, Winnersh (Reading), Leeds, York, Glasgow or Edinburgh offices, combined with working from home. Here's what you'll need: Motivated and enthusiastic with a personal drive for high quality work, holistic thinking and pragmatic solutions. You will be a collaborative team player who is proactive and willing to learn. Our team is looking for people with a growth mindset and the ability to constructively challenge accepted norms and seek better ways of doing things. As a member of our team, you will live inclusivity and diversity in all forms. Clients are at the heart of everything you do, and you'll demonstrate the ability to constructively challenge the accepted norms and always seek a better way.You'll also have: Experience managing projects and leading workstreams on one or more of the following areas: programme delivery models, transformation programmes, change management, behaviour/culture change, strategy and vision, operating models, organisation design, PMO, benefits management, innovation, maturity assessments. Consultancy experience desired in infrastructure or industrial sectors such as energy and power, rail, transit, highways, water & environment, climate response, aviation, defence, nuclear, ports and built environment Knowledge and application of industry frameworks on programme delivery and transformation Experience of developing and maintaining client and stakeholder relationships Ability to engage & communicate with stakeholders at all levels where required Experience working in a programme and/or project environment with multiple stakeholders and of operating in cross-business teams, including digitally enabled infrastructure programme Our Culture Our values stand on a foundation of safety, integrity, inclusion and diversity. We put people at the heart of our business and we truly believe that by supporting one another through our culture of caring, we all succeed. We value positive mental health and a sense of belonging for all employees. Find out more about life at Jacobs. We aim to embed inclusion and diversity in everything we do. We know that if we are inclusive, we're more connected, and if we are diverse, we're more creative. We accept people for who they are, regardless of age, disability, gender identity, gender expression, marital status, mental health, race, faith or belief, sexual orientation, socioeconomic background, and whether you're pregnant or on family leave. This is reflected in our wide range of Global Employee Networks centred on inclusion and diversity - ACE, Careers, Enlace, Harambee, OneWorld, Prism, Vetnet, and Women's - find out more about our employee networks here. Jacobs partners with VERCIDA to help us attract and retain diverse talent. For greater online accessibility please visit to view and access our roles. As a Disability Confident employer, we will interview all disabled applicants who meet the minimum criteria for a vacancy. We welcome applications from candidates who are seeking flexible working and from those who may not meet all the listed requirements for a role If you require further support or reasonable adjustments with regards to the recruitment process (for example, you require the application form in a different format), please contact the team . Your application experience is important to us and we're keen to adapt to make every interaction even better. We welcome feedback on our recruitment process and if you need more from us before deciding to join Jacobs then please let us know.
May 16, 2024
Full time
Your Impact: Start your Jacobs career with a company that inspires and empowers you to deliver your best work so you can evolve, grow and succeed - today and into tomorrow. At Jacobs, we'll inspire and empower you to deliver your best work so you can evolve, grow and succeed - today and into tomorrow. With more than 55,000 people in 40 countries, working at Jacobs offers an exciting range of opportunities to develop your career within a supportive and diverse team who always strive to do the right thing for our people, clients and communities. People are Jacobs' greatest asset, and we offer a competitive package to retain and attract the best talent. In addition to the benefits you'd expect, UK employees also receive free single medical cover and digital GP service, family-friendly benefits such as enhanced parental leave pay and free membership of employee assistance and parental programmes, plus reimbursement towards relevant professional development and memberships. We also give back to our communities through our Collectively program which incorporates matched-funding, paid volunteering time and charitable donations. Work-life balance and flexibility is a key focus area for Jacobs. We're happy to discuss hybrid, part-time and flexible working hours, patterns and locations to suit you and our business. About the Opportunity Strategy and Transformation Solutions is part of Jacobs' Strategic Consulting capability. We focus on the operational and strategic transformation elements of delivering programmes, projects and operations, primarily in the built environment. Our strategy for winning work and delivering effectively for our clients focuses on offering practical, deliverable and innovative solutions to very complex issues, particularly around people. We pride ourselves on our ability to develop trusting relationships with our clients, co-creating and implementing effective strategies and plans, tailored to their operating environment. We bring the breadth and depth of Jacobs' technical knowledge to support our clients as they transform to meet the future needs of global populations, transport, energy and water systems. STS is a team of enthusiastic and people-centric individuals with a shared sense of purpose, who support each other to provide outstanding results for our clients and rewarding careers for the whole team. Our services are focused on: organisation and behavioural / cultural change, operating models, organisation design and governance and PMO/ TMO set up and operation. As a Senior/Principal Consultant within STS, delivering our services, your responsibilities will include: Leading on project delivery (or a task workstream within a larger programme of work) with accountability for management of the project or task team and its deliverables. Establish and manage relationships with clients and delivery partners to ensure buy-in to an agreed solution. Manage client relationships to grow their understanding of Jacobs (StratCon/STS) offerings which we can subsequently use to resolve their most pressing challenges. Take responsibility for the development and delivery of specific elements of high impact presentations to clients. Provide coaching and guidance for junior staff. Lead internal business development and practice improvement initiatives such as bids, proposals. Lead and/or support capability development. At Jacobs we operate a hybrid working model, and the role can be based at any of our London, Manchester, Birmingham, Bristol, Winnersh (Reading), Leeds, York, Glasgow or Edinburgh offices, combined with working from home. Here's what you'll need: Motivated and enthusiastic with a personal drive for high quality work, holistic thinking and pragmatic solutions. You will be a collaborative team player who is proactive and willing to learn. Our team is looking for people with a growth mindset and the ability to constructively challenge accepted norms and seek better ways of doing things. As a member of our team, you will live inclusivity and diversity in all forms. Clients are at the heart of everything you do, and you'll demonstrate the ability to constructively challenge the accepted norms and always seek a better way.You'll also have: Experience managing projects and leading workstreams on one or more of the following areas: programme delivery models, transformation programmes, change management, behaviour/culture change, strategy and vision, operating models, organisation design, PMO, benefits management, innovation, maturity assessments. Consultancy experience desired in infrastructure or industrial sectors such as energy and power, rail, transit, highways, water & environment, climate response, aviation, defence, nuclear, ports and built environment Knowledge and application of industry frameworks on programme delivery and transformation Experience of developing and maintaining client and stakeholder relationships Ability to engage & communicate with stakeholders at all levels where required Experience working in a programme and/or project environment with multiple stakeholders and of operating in cross-business teams, including digitally enabled infrastructure programme Our Culture Our values stand on a foundation of safety, integrity, inclusion and diversity. We put people at the heart of our business and we truly believe that by supporting one another through our culture of caring, we all succeed. We value positive mental health and a sense of belonging for all employees. Find out more about life at Jacobs. We aim to embed inclusion and diversity in everything we do. We know that if we are inclusive, we're more connected, and if we are diverse, we're more creative. We accept people for who they are, regardless of age, disability, gender identity, gender expression, marital status, mental health, race, faith or belief, sexual orientation, socioeconomic background, and whether you're pregnant or on family leave. This is reflected in our wide range of Global Employee Networks centred on inclusion and diversity - ACE, Careers, Enlace, Harambee, OneWorld, Prism, Vetnet, and Women's - find out more about our employee networks here. Jacobs partners with VERCIDA to help us attract and retain diverse talent. For greater online accessibility please visit to view and access our roles. As a Disability Confident employer, we will interview all disabled applicants who meet the minimum criteria for a vacancy. We welcome applications from candidates who are seeking flexible working and from those who may not meet all the listed requirements for a role If you require further support or reasonable adjustments with regards to the recruitment process (for example, you require the application form in a different format), please contact the team . Your application experience is important to us and we're keen to adapt to make every interaction even better. We welcome feedback on our recruitment process and if you need more from us before deciding to join Jacobs then please let us know.
Our client, an industry leader in digital transformation, is looking for an experienced Senior ServiceNow Technical Consultant to enhance their team. This role offers a chance to work with a forward-thinking organisation that values excellence, collaboration, and ongoing development. This position is fully remote. Role Overview: In this role, you will lead the design, development, and implementation of advanced ServiceNow solutions. You will collaborate with clients to understand their business requirements, provide strategic technical guidance, and ensure the successful delivery of top-quality ServiceNow projects. This fully remote role is ideal for a seasoned professional with substantial experience in ServiceNow and a passion for driving technological innovation. Key Responsibilities: Lead the technical design and development of ServiceNow solutions. Collaborate with clients to gather requirements and translate them into robust technical solutions. Provide expert-level technical support and troubleshooting during and after implementation. Customise and configure ServiceNow applications and modules to meet client specifications. Integrate ServiceNow with other systems, ensuring seamless data flow and interoperability. Mentor and guide junior consultants, fostering a culture of knowledge sharing and continuous improvement. Conduct training sessions and workshops to enhance clients understanding of ServiceNow capabilities. Maintain detailed documentation of solutions, processes, and best practices. Stay updated with the latest ServiceNow developments and industry trends. Requirements: Extensive experience as a ServiceNow Technical Consultant, with a strong portfolio of successful projects. Deep expertise in ServiceNow development, configuration, and integration. Proficiency in ITSM, ITOM, ITBM, and other relevant ServiceNow applications. Exceptional problem-solving and analytical skills. Strong communication and interpersonal skills, with the ability to convey complex technical concepts to non-technical stakeholders. Ability to work effectively in a fully remote environment. Legal right to work in the UK. ServiceNow Certified System Administrator (CSA) and Certified Implementation Specialist (CIS) certifications are highly desirable. How to Apply: If you are an experienced Senior ServiceNow Technical Consultant eager to make a significant impact within a progressive organisation, we want to hear from you. Please submit your CV and a cover letter detailing your relevant experience and why you are the ideal candidate for this role. Contact Us: Linking Humans - The Global Partner for ServiceNow Recruitment
May 16, 2024
Full time
Our client, an industry leader in digital transformation, is looking for an experienced Senior ServiceNow Technical Consultant to enhance their team. This role offers a chance to work with a forward-thinking organisation that values excellence, collaboration, and ongoing development. This position is fully remote. Role Overview: In this role, you will lead the design, development, and implementation of advanced ServiceNow solutions. You will collaborate with clients to understand their business requirements, provide strategic technical guidance, and ensure the successful delivery of top-quality ServiceNow projects. This fully remote role is ideal for a seasoned professional with substantial experience in ServiceNow and a passion for driving technological innovation. Key Responsibilities: Lead the technical design and development of ServiceNow solutions. Collaborate with clients to gather requirements and translate them into robust technical solutions. Provide expert-level technical support and troubleshooting during and after implementation. Customise and configure ServiceNow applications and modules to meet client specifications. Integrate ServiceNow with other systems, ensuring seamless data flow and interoperability. Mentor and guide junior consultants, fostering a culture of knowledge sharing and continuous improvement. Conduct training sessions and workshops to enhance clients understanding of ServiceNow capabilities. Maintain detailed documentation of solutions, processes, and best practices. Stay updated with the latest ServiceNow developments and industry trends. Requirements: Extensive experience as a ServiceNow Technical Consultant, with a strong portfolio of successful projects. Deep expertise in ServiceNow development, configuration, and integration. Proficiency in ITSM, ITOM, ITBM, and other relevant ServiceNow applications. Exceptional problem-solving and analytical skills. Strong communication and interpersonal skills, with the ability to convey complex technical concepts to non-technical stakeholders. Ability to work effectively in a fully remote environment. Legal right to work in the UK. ServiceNow Certified System Administrator (CSA) and Certified Implementation Specialist (CIS) certifications are highly desirable. How to Apply: If you are an experienced Senior ServiceNow Technical Consultant eager to make a significant impact within a progressive organisation, we want to hear from you. Please submit your CV and a cover letter detailing your relevant experience and why you are the ideal candidate for this role. Contact Us: Linking Humans - The Global Partner for ServiceNow Recruitment
Senior Recruitment Consultant, (German/DACH/BeNeLUX Digital Markets) UK Hybrid/Remote. Bristol or Manchester Are you an experienced digital recruitment consultant with experience of the DACH region? Then we have the perfect opportunity for you! WHO WE ARE A team of 50 incredibly committed and passionate digital recruitment consultants spread across London, Bristol, Manchester and Berlin. We work with global brands and start-ups to not only find great talent but to lead digital transformation. OUR VISION To hire only the best digital recruitment consultants across the UK & Europe, provide them with leading, cutting-edge technology and an environment that enables them to maximize their earnings, progress their careers and have a shed load of fun along the way! WHAT YOU'LL NEED A record of success in agency side digital recruitment To own the entire recruitment process for tech and digital talent on the contract side, whilst also giving our clients the VIP treatment. A genuine passion and interest for your chosen market Conversation skills. Recruitment is all about building relationships so someone who loves to talk to candidates and clients - keyboard warriors need not apply! WHAT WE OFFER A very Warm Desk to join with live vacancies in German/DACH Tech. A great pipeline of existing Clients with terms already agreed Freedom to build your German/DACH/BENELUX desk how you want An above-average salary and commission structure. The freedom to work from home or drop into the office - your call! Incentive trips to dreamy destinations like Sydney, Dallas, Vegas Monaco! One day a year to give back and volunteer. Clear-cut pathways for promotions, so you're always moving on up. Support for your mental and physical well-being, from gym discounts to private healthcare. If you feel ready for a move into a successful, inclusive and fun Consultancy that truly rewards its teams, drop us through your CV and we would love to speak with you. Talent International UK Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this opportunity, you accept the T&C's, Privacy Policy and Disclaimers which can be found on the website.
May 15, 2024
Full time
Senior Recruitment Consultant, (German/DACH/BeNeLUX Digital Markets) UK Hybrid/Remote. Bristol or Manchester Are you an experienced digital recruitment consultant with experience of the DACH region? Then we have the perfect opportunity for you! WHO WE ARE A team of 50 incredibly committed and passionate digital recruitment consultants spread across London, Bristol, Manchester and Berlin. We work with global brands and start-ups to not only find great talent but to lead digital transformation. OUR VISION To hire only the best digital recruitment consultants across the UK & Europe, provide them with leading, cutting-edge technology and an environment that enables them to maximize their earnings, progress their careers and have a shed load of fun along the way! WHAT YOU'LL NEED A record of success in agency side digital recruitment To own the entire recruitment process for tech and digital talent on the contract side, whilst also giving our clients the VIP treatment. A genuine passion and interest for your chosen market Conversation skills. Recruitment is all about building relationships so someone who loves to talk to candidates and clients - keyboard warriors need not apply! WHAT WE OFFER A very Warm Desk to join with live vacancies in German/DACH Tech. A great pipeline of existing Clients with terms already agreed Freedom to build your German/DACH/BENELUX desk how you want An above-average salary and commission structure. The freedom to work from home or drop into the office - your call! Incentive trips to dreamy destinations like Sydney, Dallas, Vegas Monaco! One day a year to give back and volunteer. Clear-cut pathways for promotions, so you're always moving on up. Support for your mental and physical well-being, from gym discounts to private healthcare. If you feel ready for a move into a successful, inclusive and fun Consultancy that truly rewards its teams, drop us through your CV and we would love to speak with you. Talent International UK Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this opportunity, you accept the T&C's, Privacy Policy and Disclaimers which can be found on the website.
A total cash package in excess of £80,000 comprising of a base salary of £64,575 We are a dynamic consulting firm, focused on delivering sustainable change. We make sure our clients succeed in their long-term goals by helping them turn their strategy into action through exceptional delivery and a commitment to establishing a culture of change . Clients like what we do and how we work, and we are looking for people to join the Moorhouse team. We pride ourselves in being proactive, collaborative and straightforward team players.We like to move fast as a team and both honesty and integrity are key to this. In return you will be part of a supportive and high-performing team that shares the workload, looks after each other and celebrates success together.You can be assured of an exciting opportunity that will stretch you and equip you with skills, experience and knowledge that can help organisations respond to the turbulence, change and opportunity that will define the future of work.We don't do politics, egos or personal agendas - it consumes too much time and distracts us from being successful together. Life Sciences at Moorhouse is a growing sector. Our expertise spans the value chain from R&D and clinical development through to manufacturing, commercial and post-market support. We also work in support functions such as digital & technology and HR. We help our clients on their transformation journeys - responding to disruptive technology trends, implementing innovative products, delivering change programmes, and defining operating models and accompanying organisational design. We enable Life Sciences organisations to maximise their business value and social impact to achieve the best outcomes for their patients. Responsibilities What do we do? Our Life Sciences team assist our clients across multiple functional areas, with diverse experience in research and development (R&D) and a strategic focus on Commercial, Medical Affairs and Global Health. Our clients include a range of global Life Science and pharmaceutical companies and our team (in partnership with our service lines) help deliver their most critical transformation efforts. Examples of our activities are outlined below and on our website : Commercial: Support the development and execution of priority business initiatives across Commercial strategy, operations, product launch and customer engagement. Activities may include building go-to-market plans, designing and implementing purpose-built operating models, delivering new asset launches and optimising the impact of customer engagement. Provide critical project management to coordinate the definition and delivery of the Commercial and Marketing team's strategic agenda. Medical Affairs: Develop and execute key strategic initiatives across the Medical Affairs portfolio, including the delivery of field medical strategies, provision of key medical input to support new brand and asset launch preparations. Define and deliver a global external scientific engagement strategy and execution to drive advocacy with the scientific and clinical communities for a specific therapy area. Work with Medical Heads to define and deliver their strategic agendas, including identifying competitive insights and developing relevant messages and resources. Global Health: Work with Patient Advocacy Groups to define the vision, structure, and governance for a significant global cancer campaign. Define a new volunteering initiative for a charity partnership which enables a skills exchange and business benefit for the pharmaceutical organisation. Provide project management support to clinical trials in LMICs to enable drugs to reach hard to reach populations with enabling fit-for-purpose pricing mechanisms. Why join the Life Sciences team in Moorhouse? You want to be part of Moorhouse's journey as we partner with Life Sciences companies to deliver medicines, vaccines, products and services to contribute to better health and quality of life. More broadly you are excited by the opportunity to: Contribute to building a vibrant and thriving Life Sciences sector in Moorhouse, becoming a core member of a small, tight-knit and collaborative team with strong ambitions. Support accelerated sector growth by leading outstanding delivery of projects with clients and contributing to winning exciting new work. Become a leader in the Life Sciences team, taking ownership of key initiatives in Moorhouse and enabling other team members to succeed. Support delivery of high profile, innovative and important initiatives for our clients that provide competitive advantage and improve health outcomes for patients. Share your valuable skills and experience in building the sector's strategic focus areas and you want to grow and leverage these for the good of our clients. Continue to build your expertise in Life Sciences (including in our strategic focus areas - Commercial, Medical Affairs, Global Health and R&D) through training, proposition development and marketing. Experience What are we looking for? Potential is what excites us so we are keen to hear from people who want to harness their experience within an organisation that will invest in their professional development from day one. This isn't just about skills for the job but skills for life - mindset, adaptability, resilience and leadership to name just a few. You will be leading and shaping how we run the business, and in doing so will have experiences that will undoubtedly contribute to you accelerated growth and development. As a Senior Consultant you will have: 4 - 6 years' experience, whether this is from a big consulting firm, boutique consultancy or experience gained in Life Sciences within industry; Experience in the following areas : Delivery or advisory experience in Life Sciences. This could include but is not limited to Medical Affairs, Commercial, Global Health, R&D, Digital & Technology and Supply Chain. Experience independently leading workstreams or initiatives in transformation programmes or large projects. Examples could include programme delivery, change management, operating model design and implementation, systems implementation, HCP engagement, project management, omnichannel strategy. Strong interpersonal skills including building and nurturing strong relationships with clients and colleagues and experience effectively managing and collaborating with senior stakeholders. A passion for Life Sciences and delivering transformation and change that improves health for patients. A self-starter with ability to work independently and identify, scope and lead key initiatives (this is important for owning internal roles in our Life Science sector team). Commercial awareness and experience in business development is beneficial. What we can offer you at Moorhouse: A total cash package in excess of £80,000 comprising of a base salary of £64,575 and a combination of personal and company bonuses that are paid every six months 25 days annual leave increasing by one day for every full year of service to a maximum of 30 days with the option to buy or sell up to five days of annual leave per year Life Assurance, Private Medical Insurance, Group Personal Pension Scheme and a range of discounted lifestyle and well-being benefits through Perkbox A culture where you will not need to compete with others because of promotion quotas or the typical distribution curves that govern performance management in other organisations. We recognise and reward performance consistently and transparently across the firm so that everyone knows where they stand. Our offices are based near Liverpool Street in London, though we expect you to spend much of our time with clients at their offices. We support flexible and hybrid working. We are committed to embracing diversity and fostering an inclusive environment - one where colleagues feel comfortable and can bring their whole selves to work. It is only in doing so that we can deliver on our purpose to 'develop Extraordinary Leaders'. We recognise the importance of reflecting both our clients and the society in which we live and work and are proud to be an equal opportunities employer. Moorhouse are committed to creating a diverse and inclusive working environment and is proud to be an equal opportunity employer. All qualified applicants will be considered for this opportunity regardless of any diversity characteristic.
May 15, 2024
Full time
A total cash package in excess of £80,000 comprising of a base salary of £64,575 We are a dynamic consulting firm, focused on delivering sustainable change. We make sure our clients succeed in their long-term goals by helping them turn their strategy into action through exceptional delivery and a commitment to establishing a culture of change . Clients like what we do and how we work, and we are looking for people to join the Moorhouse team. We pride ourselves in being proactive, collaborative and straightforward team players.We like to move fast as a team and both honesty and integrity are key to this. In return you will be part of a supportive and high-performing team that shares the workload, looks after each other and celebrates success together.You can be assured of an exciting opportunity that will stretch you and equip you with skills, experience and knowledge that can help organisations respond to the turbulence, change and opportunity that will define the future of work.We don't do politics, egos or personal agendas - it consumes too much time and distracts us from being successful together. Life Sciences at Moorhouse is a growing sector. Our expertise spans the value chain from R&D and clinical development through to manufacturing, commercial and post-market support. We also work in support functions such as digital & technology and HR. We help our clients on their transformation journeys - responding to disruptive technology trends, implementing innovative products, delivering change programmes, and defining operating models and accompanying organisational design. We enable Life Sciences organisations to maximise their business value and social impact to achieve the best outcomes for their patients. Responsibilities What do we do? Our Life Sciences team assist our clients across multiple functional areas, with diverse experience in research and development (R&D) and a strategic focus on Commercial, Medical Affairs and Global Health. Our clients include a range of global Life Science and pharmaceutical companies and our team (in partnership with our service lines) help deliver their most critical transformation efforts. Examples of our activities are outlined below and on our website : Commercial: Support the development and execution of priority business initiatives across Commercial strategy, operations, product launch and customer engagement. Activities may include building go-to-market plans, designing and implementing purpose-built operating models, delivering new asset launches and optimising the impact of customer engagement. Provide critical project management to coordinate the definition and delivery of the Commercial and Marketing team's strategic agenda. Medical Affairs: Develop and execute key strategic initiatives across the Medical Affairs portfolio, including the delivery of field medical strategies, provision of key medical input to support new brand and asset launch preparations. Define and deliver a global external scientific engagement strategy and execution to drive advocacy with the scientific and clinical communities for a specific therapy area. Work with Medical Heads to define and deliver their strategic agendas, including identifying competitive insights and developing relevant messages and resources. Global Health: Work with Patient Advocacy Groups to define the vision, structure, and governance for a significant global cancer campaign. Define a new volunteering initiative for a charity partnership which enables a skills exchange and business benefit for the pharmaceutical organisation. Provide project management support to clinical trials in LMICs to enable drugs to reach hard to reach populations with enabling fit-for-purpose pricing mechanisms. Why join the Life Sciences team in Moorhouse? You want to be part of Moorhouse's journey as we partner with Life Sciences companies to deliver medicines, vaccines, products and services to contribute to better health and quality of life. More broadly you are excited by the opportunity to: Contribute to building a vibrant and thriving Life Sciences sector in Moorhouse, becoming a core member of a small, tight-knit and collaborative team with strong ambitions. Support accelerated sector growth by leading outstanding delivery of projects with clients and contributing to winning exciting new work. Become a leader in the Life Sciences team, taking ownership of key initiatives in Moorhouse and enabling other team members to succeed. Support delivery of high profile, innovative and important initiatives for our clients that provide competitive advantage and improve health outcomes for patients. Share your valuable skills and experience in building the sector's strategic focus areas and you want to grow and leverage these for the good of our clients. Continue to build your expertise in Life Sciences (including in our strategic focus areas - Commercial, Medical Affairs, Global Health and R&D) through training, proposition development and marketing. Experience What are we looking for? Potential is what excites us so we are keen to hear from people who want to harness their experience within an organisation that will invest in their professional development from day one. This isn't just about skills for the job but skills for life - mindset, adaptability, resilience and leadership to name just a few. You will be leading and shaping how we run the business, and in doing so will have experiences that will undoubtedly contribute to you accelerated growth and development. As a Senior Consultant you will have: 4 - 6 years' experience, whether this is from a big consulting firm, boutique consultancy or experience gained in Life Sciences within industry; Experience in the following areas : Delivery or advisory experience in Life Sciences. This could include but is not limited to Medical Affairs, Commercial, Global Health, R&D, Digital & Technology and Supply Chain. Experience independently leading workstreams or initiatives in transformation programmes or large projects. Examples could include programme delivery, change management, operating model design and implementation, systems implementation, HCP engagement, project management, omnichannel strategy. Strong interpersonal skills including building and nurturing strong relationships with clients and colleagues and experience effectively managing and collaborating with senior stakeholders. A passion for Life Sciences and delivering transformation and change that improves health for patients. A self-starter with ability to work independently and identify, scope and lead key initiatives (this is important for owning internal roles in our Life Science sector team). Commercial awareness and experience in business development is beneficial. What we can offer you at Moorhouse: A total cash package in excess of £80,000 comprising of a base salary of £64,575 and a combination of personal and company bonuses that are paid every six months 25 days annual leave increasing by one day for every full year of service to a maximum of 30 days with the option to buy or sell up to five days of annual leave per year Life Assurance, Private Medical Insurance, Group Personal Pension Scheme and a range of discounted lifestyle and well-being benefits through Perkbox A culture where you will not need to compete with others because of promotion quotas or the typical distribution curves that govern performance management in other organisations. We recognise and reward performance consistently and transparently across the firm so that everyone knows where they stand. Our offices are based near Liverpool Street in London, though we expect you to spend much of our time with clients at their offices. We support flexible and hybrid working. We are committed to embracing diversity and fostering an inclusive environment - one where colleagues feel comfortable and can bring their whole selves to work. It is only in doing so that we can deliver on our purpose to 'develop Extraordinary Leaders'. We recognise the importance of reflecting both our clients and the society in which we live and work and are proud to be an equal opportunities employer. Moorhouse are committed to creating a diverse and inclusive working environment and is proud to be an equal opportunity employer. All qualified applicants will be considered for this opportunity regardless of any diversity characteristic.
Randalls Way, Leatherhead KT22 7TW, UK Req 22 March 2024 Established in 1982, Bytes has grown rapidly and now employs over 600+ people across 5 locations in the UK and Ireland. Our turnover in Financial Year 2019 was in excess of £520M. We work with SME's, corporates and public sector organisations to modernise and digitally transform their IT infrastructures. We invest in our employees through on-going support, training and advice to help them achieve their career aspirations, rewarding success both financially and personally. There is opportunity to grow and move internally which can be seen through our long-standing employees who have developed existing and new skills to move into senior positions in the organisation leaving space for new team members to begin their journey. Over 600 staff (plans to double in size over the next 5 years) Operating from modern, hybrid working environments with offices in Leatherhead, Reading, London or Manchester Winners of an array of industry awards Sunday Times Top 100 Best Places to Work Excellent training and career prospects offered Fantastic office with gym, canteen, open plan, smart casual dress code, regular incentives and company events Supporters of 85+ charities with strong commitment to diversity and sustainability POSITION DETAILS: Position Title: Position Title: Senior Licensing Consultant Reports to (POSITION): Reports to (POSITION): Compliance & Data Service Lead Team: Team: Managed Services Department: Department: Services PURPOSE OF JOB: (OVERALL DESCRIPTION OF THE POST WITHIN THE TEAM AND ORGANISATION) Forming the key part to Bytes Software Asset Management team, consultants are required to produce, manage, and maintain the software compliance positions for customers across multiple vendors. They also provide advice and guidance on best practice in Software Asset Management, including purchasing and remediation recommendations. Software License Reviews: Effective License Position. Executive Presentation. Risk Remediation Recommendation. SAM Toolset Action: Agreement/Contract Upload. Renewal/Expiry Alerts. Entitlement Upload. Interim Purchase Upload. Entitlement Assignment. Engagement Management Project delivery planning, in conjunction with Project Management / Service Delivery. Proactive ownership of customer relationships. Support and identification of planning and implementation of non-standard services. Collaboration with Sales Team to positively influence service renewal. Contribution to Governance Reporting Creation and presentation of Service Review content. Contribution and distribution of Stakeholder Reporting. Escalation of Risks to Service Quality/Punctuality - deliver to Project Management / Service Delivery. As the requirements of the business and our customers change, so this job profile, duties, responsibilities, and locations of the role (both geographically and within the business organisational structure) will be adjusted accordingly. The Senior Consultant will be required to perform any other duties assigned to them by their line management team that are commensurate with the existing role. KEY RESPONSIBILITIES: Ownership of task from assignment through to delivery. Effective escalation of identified risks to timely or accurate delivery of contractual commitments. Using initiative to highlight anomalies or relationships in datasets. Build and maintain effective working relationship with customers. Development and maintenance of knowledge and process library. Proactively support and identify service improvement initiatives. WIDER TEAM NETWORK (WHICH TEAMS WILL THE POSITION WORK WITH DIRECTLY AND WHO WILL THEY RELATE TO EXTERNALLY) Internal External Customer Stakeholders, Sub-Entity Product Owners and Infrastructure Managers. QUALIFICATIONS, EXPERIENCE, & SKILLS: ( DELETE AS REQUIRED IF ESSENTIAL OR DESIRABLE, REMOVE UNNECESSARY REQUIRENENTs) Educational Qualifications: Minimum 5 GCSE's including Maths & English (Grade 9 - 4 / A- C). A-Levels. ESSENTIAL DESIRABLE Experience: Can demonstrate experience of working in a consultant capacity, delivering excellent customer service to set timescales. Competency to delivery multiple vendor licence positions independently. In-depth Knowledge in one or more of the following toolsets: Snow Licence Manager, Flexera Flexnet, Cetero for Enterprise SAM. Experience of working with ServiceNow SAM Pro tool within a consultancy environment. ESSENTIAL ESSENTIAL ESSENTIAL DESIRABLE (INCLUDE CORE COMPETENCIES & SKILLS REQUIRED FOR THIS POSITION BASED ON THE GRADE) Organised individual with excellent time management. Accuracy and attention to detail essential. Copes well under pressure and can meet deadlines. Excellent verbal and written communication with customer service/facing skills essential - ability and confidence to engage with customer stakeholders (internal/external) at all levels up to C-Suite. Self-motivated and able to take responsibility. Tenacious, adaptable and quick to learn. MEASURES & GOALS (HOW WILL THE SUCCESS OF THE PERSON IN THIS POSITION BE MEASURED - WHAT ARE THE EXPECTED OUTPUTS) OBJECTIVE MEASURE FREQUENCY Achievement of timely delivery of contractual commitments to Customer. Number of tasks delivered accurately and on schedule. Measured over a 3-month period - continuous. Customer Satisfaction. Receipt of written positive feedback on your specific activities and interactions with the Customer. Measured over a 3-month period - continuous. Written status updates of tasks communicated to both external and internal stakeholders. Measured over a 3-month period - continuous.
May 15, 2024
Full time
Randalls Way, Leatherhead KT22 7TW, UK Req 22 March 2024 Established in 1982, Bytes has grown rapidly and now employs over 600+ people across 5 locations in the UK and Ireland. Our turnover in Financial Year 2019 was in excess of £520M. We work with SME's, corporates and public sector organisations to modernise and digitally transform their IT infrastructures. We invest in our employees through on-going support, training and advice to help them achieve their career aspirations, rewarding success both financially and personally. There is opportunity to grow and move internally which can be seen through our long-standing employees who have developed existing and new skills to move into senior positions in the organisation leaving space for new team members to begin their journey. Over 600 staff (plans to double in size over the next 5 years) Operating from modern, hybrid working environments with offices in Leatherhead, Reading, London or Manchester Winners of an array of industry awards Sunday Times Top 100 Best Places to Work Excellent training and career prospects offered Fantastic office with gym, canteen, open plan, smart casual dress code, regular incentives and company events Supporters of 85+ charities with strong commitment to diversity and sustainability POSITION DETAILS: Position Title: Position Title: Senior Licensing Consultant Reports to (POSITION): Reports to (POSITION): Compliance & Data Service Lead Team: Team: Managed Services Department: Department: Services PURPOSE OF JOB: (OVERALL DESCRIPTION OF THE POST WITHIN THE TEAM AND ORGANISATION) Forming the key part to Bytes Software Asset Management team, consultants are required to produce, manage, and maintain the software compliance positions for customers across multiple vendors. They also provide advice and guidance on best practice in Software Asset Management, including purchasing and remediation recommendations. Software License Reviews: Effective License Position. Executive Presentation. Risk Remediation Recommendation. SAM Toolset Action: Agreement/Contract Upload. Renewal/Expiry Alerts. Entitlement Upload. Interim Purchase Upload. Entitlement Assignment. Engagement Management Project delivery planning, in conjunction with Project Management / Service Delivery. Proactive ownership of customer relationships. Support and identification of planning and implementation of non-standard services. Collaboration with Sales Team to positively influence service renewal. Contribution to Governance Reporting Creation and presentation of Service Review content. Contribution and distribution of Stakeholder Reporting. Escalation of Risks to Service Quality/Punctuality - deliver to Project Management / Service Delivery. As the requirements of the business and our customers change, so this job profile, duties, responsibilities, and locations of the role (both geographically and within the business organisational structure) will be adjusted accordingly. The Senior Consultant will be required to perform any other duties assigned to them by their line management team that are commensurate with the existing role. KEY RESPONSIBILITIES: Ownership of task from assignment through to delivery. Effective escalation of identified risks to timely or accurate delivery of contractual commitments. Using initiative to highlight anomalies or relationships in datasets. Build and maintain effective working relationship with customers. Development and maintenance of knowledge and process library. Proactively support and identify service improvement initiatives. WIDER TEAM NETWORK (WHICH TEAMS WILL THE POSITION WORK WITH DIRECTLY AND WHO WILL THEY RELATE TO EXTERNALLY) Internal External Customer Stakeholders, Sub-Entity Product Owners and Infrastructure Managers. QUALIFICATIONS, EXPERIENCE, & SKILLS: ( DELETE AS REQUIRED IF ESSENTIAL OR DESIRABLE, REMOVE UNNECESSARY REQUIRENENTs) Educational Qualifications: Minimum 5 GCSE's including Maths & English (Grade 9 - 4 / A- C). A-Levels. ESSENTIAL DESIRABLE Experience: Can demonstrate experience of working in a consultant capacity, delivering excellent customer service to set timescales. Competency to delivery multiple vendor licence positions independently. In-depth Knowledge in one or more of the following toolsets: Snow Licence Manager, Flexera Flexnet, Cetero for Enterprise SAM. Experience of working with ServiceNow SAM Pro tool within a consultancy environment. ESSENTIAL ESSENTIAL ESSENTIAL DESIRABLE (INCLUDE CORE COMPETENCIES & SKILLS REQUIRED FOR THIS POSITION BASED ON THE GRADE) Organised individual with excellent time management. Accuracy and attention to detail essential. Copes well under pressure and can meet deadlines. Excellent verbal and written communication with customer service/facing skills essential - ability and confidence to engage with customer stakeholders (internal/external) at all levels up to C-Suite. Self-motivated and able to take responsibility. Tenacious, adaptable and quick to learn. MEASURES & GOALS (HOW WILL THE SUCCESS OF THE PERSON IN THIS POSITION BE MEASURED - WHAT ARE THE EXPECTED OUTPUTS) OBJECTIVE MEASURE FREQUENCY Achievement of timely delivery of contractual commitments to Customer. Number of tasks delivered accurately and on schedule. Measured over a 3-month period - continuous. Customer Satisfaction. Receipt of written positive feedback on your specific activities and interactions with the Customer. Measured over a 3-month period - continuous. Written status updates of tasks communicated to both external and internal stakeholders. Measured over a 3-month period - continuous.