Flexible Working: opportunities include full-time, job share and compressed hours. Hybrid working options will be considered. Occasional travel to other locations will be required. About Us MI5, MI6 and GCHQ are the UK's Intelligence Services. We work together to safeguard Britain's people, interests and businesses from various threats at home, overseas and online, including cyber-attacks, espionage, terrorism, and organised crime. Working across our vital missions, you'll deliver impact at the heart of national security, all within a supportive and inclusive environment that allows everyone to thrive. The Role As a Senior Pensions Specialist, you'll lead a team responsible for managing pensions to the highest standards. Together, you'll provide an efficient, professional service, working to Service Level Agreements and deadlines. Day to day, you'll oversee your team's work to ensure compliance with regulations and standards, through peer review. Additionally, you will stay vigilant as rules change, keeping the team up to date with current legislation. You will also be responsible for processing member events, liaising with trustees, members and third parties, and attending internal and external meetings. Clear communication skills will be essential, as you'll be sharing knowledge across the team and dealing with a range of contacts. As a Senior Pensions Specialist, your team will be escalating complex queries to you and looking to you for guidance and training. With your leadership skills, you'll ensure that team members get the support they need, as well as opportunities for learning and development. You will be able to take on ad-hoc projects and you'll play a key role in the Pensions team, helping to give our current and former members of staff the peace of mind that a well-run pension brings. About You Ideally, you will be experienced in pensions management, although we may also consider CIPD qualified applicants with a strong HR background. Either way, you will be numerate, aware of pension legislation and proficient in Microsoft Office, including Excel. Along with your technical skills and knowledge, you will also need to be good with people. Being at the heart of Pensions Management, communication and co-operation are just as important. Leading with empathy and integrity, you will bring enthusiasm for your work and the team, inspiring those around you to do the same. You'll use a collaborative management style and be able to tell us where this has been effective in the past. Your attention to detail will support sound decision making and enable you to resolve queries efficiently and effectively. Training and Development You'll have access to a wide range of training and development resources to help you grow and learn. There are internal and external courses, plus the opportunity to achieve chartered status with an appropriate professional body. To help you navigate life at our organisation, you'll be assigned a buddy, who'll be there from day one. Soon, you'll be the one supporting others, as you gain experience within the team. Rewards and Benefits You'll receive a starting salary of £43,957 plus other benefits including: 25 Days Annual Leave automatically rising to 30 days after 5 years' service, and an additional 10.5 days public and privilege holidays Opportunities to be recognised through our employee performance scheme Personal Learning Budget Interest-free season ticket loan Excellent pension scheme Cycle to work scheme Facilities such as a gym, restaurant and on-site coffee bars (at some locations) Paid parental and adoption leave. Equal Opportunities At MI5 diversity and inclusion are critical to our mission. To protect the UK, we need a truly diverse workforce that reflects the society we serve. This includes diversity in every sense of the word: those with different backgrounds, ages, ethnicities, gender identities, sexual orientations, ways of thinking and those with disabilities or neurodivergent conditions. We therefore welcome and encourage applications from everyone, including those from groups that are under-represented in our workforce such as women, those from an ethnic minority background, people with disabilities and those from low socio-economic backgrounds. Find out more about our culture, working environment and diversity on our website . We're Disability Confident MI5 are proud to have achieved Leader status within the DWP's Disability Confident scheme. This is aimed at encouraging employers to think differently about disability and take action to improve how they recruit, retain and develop disabled people. Being Disability Confident, we aim to offer a person-to-person interview to any candidate who self-identifies as disabled and meets the essential criteria for the role. This is our 'Offer of Interview' (OOI). To secure an interview for this vacancy, the essential criteria (in order of application process) are: Eligibility questions - you will be asked a series of questions. If you meet the eligibility criteria, you will be directed to the initial application form. Application form - you will be asked a series of questions relating to this vacancy and are required to meet the minimum pass mark set. On successful completion of these stages, you will be invited to attend a virtual Interview. What to Expect Our recruitment process is fair, transparent, and based on merit. Here is a brief overview of each stage, in order: An initial sift of your application. Successful applicants will be invited to an online interview, where you will have the opportunity to demonstrate key behaviours relevant to the role. Please note, you must successfully pass each stage of the process to progress to the next. Your application may take around 6 - 9 months to process including vetting, so we advise you continue any current employment until you have received your final job offer. Before You Apply To work at MI5 you need to be a British citizen or hold dual British nationality. You can read our full eligibility criteria here . This role requires the highest security clearance, known as Developed Vetting (DV). It's something everyone in the UK Intelligence Community undertakes. You can find out more about the vetting process here . Please note we have a strict drugs policy, so once you start your application, you can't take any recreational drugs and you'll need to declare your previous drug usage at the relevant stage. Before you apply, we advise you to consider setting up a separate email address for your contact with us, to ensure your personal and application correspondence remain separate. Try to avoid having identifying features in your email address, such as your first and/or surname and date of birth. This is good practice and will help you to manage your application with us more discretely. The role is based in London, so you'll need to live within a commutable distance. Please consider any financial implications and practicalities before submitting an application. A loan is available to support people relocating to London. Please note, you should only launch your application from within the UK. If you are based overseas, you should wait until you visit the UK to launch an application. Applying from outside the UK will impact on our ability to progress your application. You should not discuss your application, other than with your partner or a close family member. Right to Withdraw Statement: Please be aware that we withhold the right to bring forward the closing date for this role from the original closing date once a certain number of applications have been received. Please be mindful of this and submit your application at your earliest convenience to avoid disappointment.
May 18, 2024
Full time
Flexible Working: opportunities include full-time, job share and compressed hours. Hybrid working options will be considered. Occasional travel to other locations will be required. About Us MI5, MI6 and GCHQ are the UK's Intelligence Services. We work together to safeguard Britain's people, interests and businesses from various threats at home, overseas and online, including cyber-attacks, espionage, terrorism, and organised crime. Working across our vital missions, you'll deliver impact at the heart of national security, all within a supportive and inclusive environment that allows everyone to thrive. The Role As a Senior Pensions Specialist, you'll lead a team responsible for managing pensions to the highest standards. Together, you'll provide an efficient, professional service, working to Service Level Agreements and deadlines. Day to day, you'll oversee your team's work to ensure compliance with regulations and standards, through peer review. Additionally, you will stay vigilant as rules change, keeping the team up to date with current legislation. You will also be responsible for processing member events, liaising with trustees, members and third parties, and attending internal and external meetings. Clear communication skills will be essential, as you'll be sharing knowledge across the team and dealing with a range of contacts. As a Senior Pensions Specialist, your team will be escalating complex queries to you and looking to you for guidance and training. With your leadership skills, you'll ensure that team members get the support they need, as well as opportunities for learning and development. You will be able to take on ad-hoc projects and you'll play a key role in the Pensions team, helping to give our current and former members of staff the peace of mind that a well-run pension brings. About You Ideally, you will be experienced in pensions management, although we may also consider CIPD qualified applicants with a strong HR background. Either way, you will be numerate, aware of pension legislation and proficient in Microsoft Office, including Excel. Along with your technical skills and knowledge, you will also need to be good with people. Being at the heart of Pensions Management, communication and co-operation are just as important. Leading with empathy and integrity, you will bring enthusiasm for your work and the team, inspiring those around you to do the same. You'll use a collaborative management style and be able to tell us where this has been effective in the past. Your attention to detail will support sound decision making and enable you to resolve queries efficiently and effectively. Training and Development You'll have access to a wide range of training and development resources to help you grow and learn. There are internal and external courses, plus the opportunity to achieve chartered status with an appropriate professional body. To help you navigate life at our organisation, you'll be assigned a buddy, who'll be there from day one. Soon, you'll be the one supporting others, as you gain experience within the team. Rewards and Benefits You'll receive a starting salary of £43,957 plus other benefits including: 25 Days Annual Leave automatically rising to 30 days after 5 years' service, and an additional 10.5 days public and privilege holidays Opportunities to be recognised through our employee performance scheme Personal Learning Budget Interest-free season ticket loan Excellent pension scheme Cycle to work scheme Facilities such as a gym, restaurant and on-site coffee bars (at some locations) Paid parental and adoption leave. Equal Opportunities At MI5 diversity and inclusion are critical to our mission. To protect the UK, we need a truly diverse workforce that reflects the society we serve. This includes diversity in every sense of the word: those with different backgrounds, ages, ethnicities, gender identities, sexual orientations, ways of thinking and those with disabilities or neurodivergent conditions. We therefore welcome and encourage applications from everyone, including those from groups that are under-represented in our workforce such as women, those from an ethnic minority background, people with disabilities and those from low socio-economic backgrounds. Find out more about our culture, working environment and diversity on our website . We're Disability Confident MI5 are proud to have achieved Leader status within the DWP's Disability Confident scheme. This is aimed at encouraging employers to think differently about disability and take action to improve how they recruit, retain and develop disabled people. Being Disability Confident, we aim to offer a person-to-person interview to any candidate who self-identifies as disabled and meets the essential criteria for the role. This is our 'Offer of Interview' (OOI). To secure an interview for this vacancy, the essential criteria (in order of application process) are: Eligibility questions - you will be asked a series of questions. If you meet the eligibility criteria, you will be directed to the initial application form. Application form - you will be asked a series of questions relating to this vacancy and are required to meet the minimum pass mark set. On successful completion of these stages, you will be invited to attend a virtual Interview. What to Expect Our recruitment process is fair, transparent, and based on merit. Here is a brief overview of each stage, in order: An initial sift of your application. Successful applicants will be invited to an online interview, where you will have the opportunity to demonstrate key behaviours relevant to the role. Please note, you must successfully pass each stage of the process to progress to the next. Your application may take around 6 - 9 months to process including vetting, so we advise you continue any current employment until you have received your final job offer. Before You Apply To work at MI5 you need to be a British citizen or hold dual British nationality. You can read our full eligibility criteria here . This role requires the highest security clearance, known as Developed Vetting (DV). It's something everyone in the UK Intelligence Community undertakes. You can find out more about the vetting process here . Please note we have a strict drugs policy, so once you start your application, you can't take any recreational drugs and you'll need to declare your previous drug usage at the relevant stage. Before you apply, we advise you to consider setting up a separate email address for your contact with us, to ensure your personal and application correspondence remain separate. Try to avoid having identifying features in your email address, such as your first and/or surname and date of birth. This is good practice and will help you to manage your application with us more discretely. The role is based in London, so you'll need to live within a commutable distance. Please consider any financial implications and practicalities before submitting an application. A loan is available to support people relocating to London. Please note, you should only launch your application from within the UK. If you are based overseas, you should wait until you visit the UK to launch an application. Applying from outside the UK will impact on our ability to progress your application. You should not discuss your application, other than with your partner or a close family member. Right to Withdraw Statement: Please be aware that we withhold the right to bring forward the closing date for this role from the original closing date once a certain number of applications have been received. Please be mindful of this and submit your application at your earliest convenience to avoid disappointment.
Our Derby based client are looking for a Sales Coordinator to join their friendly team. You will support the department with administrative, customer service and business development work. Full training will be given so experience is not required, they are looking for someone who is eager to learn and develop and someone who is good at building relationships. Monday to Friday. £24,000.00 Sales Coordinator The Role: Support with the implementation of business development projects, including bid submissions, reports, and case studies. Support the team on formal bid opportunities. Support with the tracking and reporting of bid activity. Support external client meetings including drafting supporting documents, preparing client research and collating data. Help produce sales reports. Supporting the delivery and promotion of webinars and face-to-face events. Ensure the CRM system is up to date and running regular reports. Use social media and online networking to identify leads for enquiries, content, and events. Sales Coordinator The Candidate: Minimum 1 years experience in an admin or customer service role Willingness to develop and learn alongside the company. Ability to manage tasks, workflow, and pre-plan activities. Ability to work as part of a wider team, liaising with different departments to obtain information. Excellent communication skills both written and verbal, and the ability to speak confidently when communicating with external contacts and clients. High degree of numeracy, literacy, and attention to detail. Strong research skills and the ability to conduct comprehensive research. High attention to detail and accuracy at all times Good understanding and ability to operate Microsoft office software (Word/Excel/Outlook) Good punctuality, pro-active approach, and good presentation skills
May 18, 2024
Full time
Our Derby based client are looking for a Sales Coordinator to join their friendly team. You will support the department with administrative, customer service and business development work. Full training will be given so experience is not required, they are looking for someone who is eager to learn and develop and someone who is good at building relationships. Monday to Friday. £24,000.00 Sales Coordinator The Role: Support with the implementation of business development projects, including bid submissions, reports, and case studies. Support the team on formal bid opportunities. Support with the tracking and reporting of bid activity. Support external client meetings including drafting supporting documents, preparing client research and collating data. Help produce sales reports. Supporting the delivery and promotion of webinars and face-to-face events. Ensure the CRM system is up to date and running regular reports. Use social media and online networking to identify leads for enquiries, content, and events. Sales Coordinator The Candidate: Minimum 1 years experience in an admin or customer service role Willingness to develop and learn alongside the company. Ability to manage tasks, workflow, and pre-plan activities. Ability to work as part of a wider team, liaising with different departments to obtain information. Excellent communication skills both written and verbal, and the ability to speak confidently when communicating with external contacts and clients. High degree of numeracy, literacy, and attention to detail. Strong research skills and the ability to conduct comprehensive research. High attention to detail and accuracy at all times Good understanding and ability to operate Microsoft office software (Word/Excel/Outlook) Good punctuality, pro-active approach, and good presentation skills
Techunite Ltd are recruiting for a project coordinator who has a strong background in administration, co-ordination, scheduling, planning and delivery of telecoms, IT and structured/data cabling projects. Key responsibilities: Coordinate project schedules, resources, equipment and information Collaborate effectively with key clients, ensuring seamless communication, support and delivery of the customer's requirements at all stages of the sales and project lifecycle Nurture strong relationships with both clients and broader site teams Regularly evaluate key performance indicators (KPIs) and engage with Management, Project Delivery and On-Site Teams to proactively enhance KPI performance Proactively deal with new enquiries and tenders, qualify technical requirements and scope to ensure they are allocated to the correct department within the company Liaise with clients to understand needs and requirements so that quotes can be prepared Produce and issue quotation for smaller projects Follow up on issued quotations keeping the CRM up to date Assisting in the creation of workflow plans, timelines and resource forecasting Carry out any further admin tasks within the team Updating and issuing Project Control Documents based on information provided by the Project Managers and issuing project updates to clients. Reviewing project cost analysis and reporting them to the General Manager. Key Skills and Experience considered: Good level of technical understanding so knowledge or experience of AV systems, Fibre Optic infrastructure and Telecoms Excellent verbal and written communication and customer service skills Strong administration skills Thorough attention to detail Excellent leadership skills Ability to trust their intuition with minimal supervision Benefits: 20 days paid holiday plus bank holidays Company staff events and incentive trips Salary of up to £35k
May 17, 2024
Full time
Techunite Ltd are recruiting for a project coordinator who has a strong background in administration, co-ordination, scheduling, planning and delivery of telecoms, IT and structured/data cabling projects. Key responsibilities: Coordinate project schedules, resources, equipment and information Collaborate effectively with key clients, ensuring seamless communication, support and delivery of the customer's requirements at all stages of the sales and project lifecycle Nurture strong relationships with both clients and broader site teams Regularly evaluate key performance indicators (KPIs) and engage with Management, Project Delivery and On-Site Teams to proactively enhance KPI performance Proactively deal with new enquiries and tenders, qualify technical requirements and scope to ensure they are allocated to the correct department within the company Liaise with clients to understand needs and requirements so that quotes can be prepared Produce and issue quotation for smaller projects Follow up on issued quotations keeping the CRM up to date Assisting in the creation of workflow plans, timelines and resource forecasting Carry out any further admin tasks within the team Updating and issuing Project Control Documents based on information provided by the Project Managers and issuing project updates to clients. Reviewing project cost analysis and reporting them to the General Manager. Key Skills and Experience considered: Good level of technical understanding so knowledge or experience of AV systems, Fibre Optic infrastructure and Telecoms Excellent verbal and written communication and customer service skills Strong administration skills Thorough attention to detail Excellent leadership skills Ability to trust their intuition with minimal supervision Benefits: 20 days paid holiday plus bank holidays Company staff events and incentive trips Salary of up to £35k
Location: Cambridge Science Park Department: Investment Property Management Contract type: Permanent Hours: 37 Salary: DOE Job Advert Are you an experienced facilities administrator looking for your next career move? If so, we're looking for a Facilities Administrator to join our site-based team on the prestigious Cambridge Science Park! The successful applicant will join our Investment and Property Management team. The Investment & Property Management team undertakes the management of various commercial assets for a range of clients including Cambridge Colleges, Institutions, Property Companies and Family trusts. The Cambridge Science Park is an asset of Trinity College which is managed by Bidwells. The Cambridge Science Park was established 52 years ago when Trinity College Cambridge embraced the concept that would change the hi-tech sector in Cambridge, the UK and beyond. Trinity owns the freehold of the Cambridge Science Park, which today comprises 150 acres, 1.7 million sq ft of high technology and laboratory buildings. It's home to 7000 people at over 170 companies, ranging from exciting start-ups to some of the world's leading technology businesses. Job Purpose We're looking for a proactive and knowledgeable Facilities Administrator to provide Facilities and Property support to tenants and occupiers on the Science Park. No one day will be the same, so we're looking for someone who is flexible and can handle an ever-changing workload and the successful applicant will also work closely with our in-house Investment and Property team here at Bidwells. What you'll be doing: Input into service charge management and assist in the production of service charge budget and reconciliation packs to issue to the tenants. Utilities - log monthly meter readings, update spreadsheet for Smartest Energy, change of tenancy. Liaise with tenants regarding various matters as agreed with the facilities/ property manager. Scheduling and booking inspections, preparation of documentation ahead of inspections by the facilities or property Manager Assist with follow-up actions from the inspections, likely to relate to H&S issues and remedial works, as agreed with the facilities/ property manager. Visits to properties to take meter readings, address issues, take photographs and other facilities associated work as agreed with the facilities and property manager. Updating of property handbooks, photocopying/scanning/filing and other administrative tasks as appropriate. Assist with helpdesk and raise actions within designated technology e.g. E-logbooks, as appropriate. Support in contractor management including quotes and access. Gain and maintain knowledge and understanding of building and estate activities across the Portfolio e.g. landlord works or projects, incoming/outgoing tenants through working closely with the facilities and property manager. Support in the management of instructions, purchase orders, invoice approvals between client and IPM e.g. management meeting agendas, minutes, client trackers. Assist in tenant engagement initiatives. Produce monthly report from Property Management Database of Diary Events (RR, LExp, Breaks), analyse data and discuss with Asset Manager for next steps Assist in Health & Safety data logging on the H&S management system/database and ensure any H&S documentation is saved and flagged if non compliant About you: Previous experience in a Facilities Coordination or Administration position Strong IT skills with a minimum of intermediate level in MS Excel, Word, Outlook, PowerPoint, PDF editor Aptitude to learn new technologies. Ability to prioritise and deal with a varied workload and the competing demands of the team. A self-starter with the ability to work on own initiative and a can-do approach to teamwork. Pro-active & excellent problem-solving skills. Excellent verbal and written communication skills with the ability to build relationships quickly with internal and external stakeholders. Numerate with a high level of attention to detail. Good team worker with excellent interpersonal skills Enjoys a fast paced and teamwork environment What's in it for you? Competitive Salary: We recognise and reward talent with generous salary and group bonus schemeComprehensive Benefits: Including up to 8% matched pension, private medical, medicash plan, your birthday off work and lifestyle discounts and perksProfessional Development: Continuous learning, study support and promotion opportunitiesInnovative Culture: Be part of a forward-thinking team at the forefront of industry trendsFamily Friendly: We offer enhanced family leave policies to support individuals close to you Bidwells is dedicated to fostering a truly inclusive culture of belonging, where everyone can thrive and succeed as their true and authentic selves at every level. We are committed to equal employment opportunity and positively encourage applications from all suitably qualified and eligible candidates regardless of race, sex, gender, gender identity or expression, disability, age, sexual orientation, transgender status, religion or belief. Flexible working requests are considered from day one. Agencies: Bidwells does not accept unsolicited resumes and will not be responsible for related fees. REF-213971
May 15, 2024
Full time
Location: Cambridge Science Park Department: Investment Property Management Contract type: Permanent Hours: 37 Salary: DOE Job Advert Are you an experienced facilities administrator looking for your next career move? If so, we're looking for a Facilities Administrator to join our site-based team on the prestigious Cambridge Science Park! The successful applicant will join our Investment and Property Management team. The Investment & Property Management team undertakes the management of various commercial assets for a range of clients including Cambridge Colleges, Institutions, Property Companies and Family trusts. The Cambridge Science Park is an asset of Trinity College which is managed by Bidwells. The Cambridge Science Park was established 52 years ago when Trinity College Cambridge embraced the concept that would change the hi-tech sector in Cambridge, the UK and beyond. Trinity owns the freehold of the Cambridge Science Park, which today comprises 150 acres, 1.7 million sq ft of high technology and laboratory buildings. It's home to 7000 people at over 170 companies, ranging from exciting start-ups to some of the world's leading technology businesses. Job Purpose We're looking for a proactive and knowledgeable Facilities Administrator to provide Facilities and Property support to tenants and occupiers on the Science Park. No one day will be the same, so we're looking for someone who is flexible and can handle an ever-changing workload and the successful applicant will also work closely with our in-house Investment and Property team here at Bidwells. What you'll be doing: Input into service charge management and assist in the production of service charge budget and reconciliation packs to issue to the tenants. Utilities - log monthly meter readings, update spreadsheet for Smartest Energy, change of tenancy. Liaise with tenants regarding various matters as agreed with the facilities/ property manager. Scheduling and booking inspections, preparation of documentation ahead of inspections by the facilities or property Manager Assist with follow-up actions from the inspections, likely to relate to H&S issues and remedial works, as agreed with the facilities/ property manager. Visits to properties to take meter readings, address issues, take photographs and other facilities associated work as agreed with the facilities and property manager. Updating of property handbooks, photocopying/scanning/filing and other administrative tasks as appropriate. Assist with helpdesk and raise actions within designated technology e.g. E-logbooks, as appropriate. Support in contractor management including quotes and access. Gain and maintain knowledge and understanding of building and estate activities across the Portfolio e.g. landlord works or projects, incoming/outgoing tenants through working closely with the facilities and property manager. Support in the management of instructions, purchase orders, invoice approvals between client and IPM e.g. management meeting agendas, minutes, client trackers. Assist in tenant engagement initiatives. Produce monthly report from Property Management Database of Diary Events (RR, LExp, Breaks), analyse data and discuss with Asset Manager for next steps Assist in Health & Safety data logging on the H&S management system/database and ensure any H&S documentation is saved and flagged if non compliant About you: Previous experience in a Facilities Coordination or Administration position Strong IT skills with a minimum of intermediate level in MS Excel, Word, Outlook, PowerPoint, PDF editor Aptitude to learn new technologies. Ability to prioritise and deal with a varied workload and the competing demands of the team. A self-starter with the ability to work on own initiative and a can-do approach to teamwork. Pro-active & excellent problem-solving skills. Excellent verbal and written communication skills with the ability to build relationships quickly with internal and external stakeholders. Numerate with a high level of attention to detail. Good team worker with excellent interpersonal skills Enjoys a fast paced and teamwork environment What's in it for you? Competitive Salary: We recognise and reward talent with generous salary and group bonus schemeComprehensive Benefits: Including up to 8% matched pension, private medical, medicash plan, your birthday off work and lifestyle discounts and perksProfessional Development: Continuous learning, study support and promotion opportunitiesInnovative Culture: Be part of a forward-thinking team at the forefront of industry trendsFamily Friendly: We offer enhanced family leave policies to support individuals close to you Bidwells is dedicated to fostering a truly inclusive culture of belonging, where everyone can thrive and succeed as their true and authentic selves at every level. We are committed to equal employment opportunity and positively encourage applications from all suitably qualified and eligible candidates regardless of race, sex, gender, gender identity or expression, disability, age, sexual orientation, transgender status, religion or belief. Flexible working requests are considered from day one. Agencies: Bidwells does not accept unsolicited resumes and will not be responsible for related fees. REF-213971
We have wonderful opportunity for a full time Activities co-ordinator to work as part of the Activities Team to plan, organise and implement a social and recreational activity programme within the Centre and the wider community. This will include both directly providing activities and involving other staff and volunteers in the programme. Blackheath is a 36 bed centre providing specialist person-centred rehabilitation, care and support for adults with either a brain injury or other complex neurological condition. We provide comprehensive assessment, rehabilitation and therapy and specialise in the treatment of patients with a primary cognitive or behavioural impairment resulting from a brain injury or other neurological condition. What you'll be working: 37.5 hours per week. Includes working weekends What you'll be doing: As a Activities co-ordinator you will: Organise and implement a comprehensive activities programme which meets the complex needs of the patients in the Centre. Liaise with Therapy and Nursing staff to ensure activities are appropriate to individual patient needs. Ensure the activities programme encompasses relevant seasonal and cultural events. Extend current links with community services and charitable/voluntary organisations eg. cinemas, museums, zoos, theatres. Support and encourage staff and relatives to participate in the activities programme where relevant. Develop and maintain positive working relationships with staff, patients, relatives, carers and volunteers. Undertake the relevant training to drive the Centre mini-buses. Participate as required by Senior team members in service development projects within the Centre. Work with Line Manager to ensure the activities programme is cost effective. Ensure correct documentation records and confidentiality is maintained at all times. Ensure timely and ongoing clinical supervision is received. Ensure the safe custody of, and regular maintenance of, equipment in line with COSHH, Health and Safety etc. Take responsibility for own professional and personal development through the Performance and Development reviews, and attend all relevant training. Comply with all company policies and procedures including Health and Safety, Fire Safety etc. Adhere to relevant professional Conduct Guidelines and Code of Ethics for non-qualified staff. What you'll have: Be an excellent communicator, applying sensitivity where necessary with written, telephone and face to face contact with patients, relatives, visitors, staff and various external agencies. Be able to cope with interruptions in a professional manner while trying to complete tasks. Take ownership over own development. Be required to develop and maintain good working relationships with colleagues, patients, visitors, carers, members of the multi-disciplinary care team and senior professional and managerial staff. Conform at all times to the Policies and Procedures of the Company, with particular regard to confidentiality, financial and administrative responsibilities, and treat patients, colleagues and visitors with dignity and respect at all times. Practice the requirements of the Health and Safety at Work etc Act 1974 and take responsibility for ensuring that work is undertaken in such a manner as to ensure the health, safety and welfare of themselves and others. This should be done by ensuring that work is undertaken in accordance with instructions and training received, and by reporting any area posing a potential health and safety concern. Maintain and support all quality initiatives and objectives introduced into the organisation. Have access to a wide range of confidential information about patients, staff and The Huntercombe Group which must not be divulged to any unauthorised person in any circumstances at any time. Be flexible and adaptable. At all times, treat everyone with dignity and respect, valuing and respecting patients and staff as individuals and be committed to equality of opportunity for all, embracing diversity. Undertake any other appropriate roles and responsibilities as requested and required. What to look forward to: 25 days holiday plus the bank holidays Your birthday as a paid day off! Holiday that increases with service! Retail & Restaurant Discounts Annual Colleague Awards Colleague referral scheme - earn a bonus of up to £1000 for referring someone you know! Wellbeing support and activities Career development and world class training Pension contribution Enhanced Sick Pay Enhanced Maternity Pay
May 15, 2024
Full time
We have wonderful opportunity for a full time Activities co-ordinator to work as part of the Activities Team to plan, organise and implement a social and recreational activity programme within the Centre and the wider community. This will include both directly providing activities and involving other staff and volunteers in the programme. Blackheath is a 36 bed centre providing specialist person-centred rehabilitation, care and support for adults with either a brain injury or other complex neurological condition. We provide comprehensive assessment, rehabilitation and therapy and specialise in the treatment of patients with a primary cognitive or behavioural impairment resulting from a brain injury or other neurological condition. What you'll be working: 37.5 hours per week. Includes working weekends What you'll be doing: As a Activities co-ordinator you will: Organise and implement a comprehensive activities programme which meets the complex needs of the patients in the Centre. Liaise with Therapy and Nursing staff to ensure activities are appropriate to individual patient needs. Ensure the activities programme encompasses relevant seasonal and cultural events. Extend current links with community services and charitable/voluntary organisations eg. cinemas, museums, zoos, theatres. Support and encourage staff and relatives to participate in the activities programme where relevant. Develop and maintain positive working relationships with staff, patients, relatives, carers and volunteers. Undertake the relevant training to drive the Centre mini-buses. Participate as required by Senior team members in service development projects within the Centre. Work with Line Manager to ensure the activities programme is cost effective. Ensure correct documentation records and confidentiality is maintained at all times. Ensure timely and ongoing clinical supervision is received. Ensure the safe custody of, and regular maintenance of, equipment in line with COSHH, Health and Safety etc. Take responsibility for own professional and personal development through the Performance and Development reviews, and attend all relevant training. Comply with all company policies and procedures including Health and Safety, Fire Safety etc. Adhere to relevant professional Conduct Guidelines and Code of Ethics for non-qualified staff. What you'll have: Be an excellent communicator, applying sensitivity where necessary with written, telephone and face to face contact with patients, relatives, visitors, staff and various external agencies. Be able to cope with interruptions in a professional manner while trying to complete tasks. Take ownership over own development. Be required to develop and maintain good working relationships with colleagues, patients, visitors, carers, members of the multi-disciplinary care team and senior professional and managerial staff. Conform at all times to the Policies and Procedures of the Company, with particular regard to confidentiality, financial and administrative responsibilities, and treat patients, colleagues and visitors with dignity and respect at all times. Practice the requirements of the Health and Safety at Work etc Act 1974 and take responsibility for ensuring that work is undertaken in such a manner as to ensure the health, safety and welfare of themselves and others. This should be done by ensuring that work is undertaken in accordance with instructions and training received, and by reporting any area posing a potential health and safety concern. Maintain and support all quality initiatives and objectives introduced into the organisation. Have access to a wide range of confidential information about patients, staff and The Huntercombe Group which must not be divulged to any unauthorised person in any circumstances at any time. Be flexible and adaptable. At all times, treat everyone with dignity and respect, valuing and respecting patients and staff as individuals and be committed to equality of opportunity for all, embracing diversity. Undertake any other appropriate roles and responsibilities as requested and required. What to look forward to: 25 days holiday plus the bank holidays Your birthday as a paid day off! Holiday that increases with service! Retail & Restaurant Discounts Annual Colleague Awards Colleague referral scheme - earn a bonus of up to £1000 for referring someone you know! Wellbeing support and activities Career development and world class training Pension contribution Enhanced Sick Pay Enhanced Maternity Pay
Our client, a UK subsidiary of a leading-Global construction product manufacturer are seeking a talented Marketing Coordinator to join their award-winning marketing team. This is a hybrid role with 2 days working remotely and three days at their offices. With two sites in the UK, the successful candidate will be working primarily from the facilities based in Stoke-on-Trent. The UK business manufactures and sells market-leading products within their product division. As such the Marketing Coordinator will play a pivotal role in supporting the company s marketing effort to drive innovation and commercial success. The marketing department maintains responsibility through one team in terms of the 7P s and the Marketing Coordinator role therefore is broad in responsibilities. You will work with a small divisional marketing team based on site (all reporting directly to the Head of Marketing), supported further by other marketing divisional teams and external agencies. Supporting activities to a range of customer types, with multiple brands the Marketing Coordinator must be organised and proactive with a good understanding of marketing and sales principles. Broad in scope the role includes data management, proofing, library and asset maintenance, in-house digital asset/communication material generation, agency coordination and management, campaign development and implementation principally focussed on new product and service innovations (supporting and working with other team specialists and managers), across all communication platforms: digital (website, social, in-store retail), traditional print (advertising, literature, display materials, merchandise) and events (trade events, exhibitions etc). As part of a successful UK business, part of a much larger global leader, the role offers excellent development opportunities for a successful candidate. The ideal candidate will preferably have. Degree level qualification beneficial: ideally Marketing or Business (with marketing specialism s) and/or CIM professional qualifications. Proven experience in marketing, preferably in the construction industry or a related field. Excellent communication skills Ability to demonstrate excellent time and project management skills. Highly literate in core computer programs (Office) Strong interpersonal skills and the ability to work effectively in a collaborative team environment. Creative design and copywriting skills Knowledge of the latest digital marketing tools (social media, video etc.) The salary for the role is up to £25.500, dependant on experience, plus excellent benefits including 25 days holiday, Pension, Life Insurance, Employee Assistance Program and Flexi time. It is a hybrid role with 2 days working remotely and 3 days working in their offices in Stoke on Trent.
May 14, 2024
Full time
Our client, a UK subsidiary of a leading-Global construction product manufacturer are seeking a talented Marketing Coordinator to join their award-winning marketing team. This is a hybrid role with 2 days working remotely and three days at their offices. With two sites in the UK, the successful candidate will be working primarily from the facilities based in Stoke-on-Trent. The UK business manufactures and sells market-leading products within their product division. As such the Marketing Coordinator will play a pivotal role in supporting the company s marketing effort to drive innovation and commercial success. The marketing department maintains responsibility through one team in terms of the 7P s and the Marketing Coordinator role therefore is broad in responsibilities. You will work with a small divisional marketing team based on site (all reporting directly to the Head of Marketing), supported further by other marketing divisional teams and external agencies. Supporting activities to a range of customer types, with multiple brands the Marketing Coordinator must be organised and proactive with a good understanding of marketing and sales principles. Broad in scope the role includes data management, proofing, library and asset maintenance, in-house digital asset/communication material generation, agency coordination and management, campaign development and implementation principally focussed on new product and service innovations (supporting and working with other team specialists and managers), across all communication platforms: digital (website, social, in-store retail), traditional print (advertising, literature, display materials, merchandise) and events (trade events, exhibitions etc). As part of a successful UK business, part of a much larger global leader, the role offers excellent development opportunities for a successful candidate. The ideal candidate will preferably have. Degree level qualification beneficial: ideally Marketing or Business (with marketing specialism s) and/or CIM professional qualifications. Proven experience in marketing, preferably in the construction industry or a related field. Excellent communication skills Ability to demonstrate excellent time and project management skills. Highly literate in core computer programs (Office) Strong interpersonal skills and the ability to work effectively in a collaborative team environment. Creative design and copywriting skills Knowledge of the latest digital marketing tools (social media, video etc.) The salary for the role is up to £25.500, dependant on experience, plus excellent benefits including 25 days holiday, Pension, Life Insurance, Employee Assistance Program and Flexi time. It is a hybrid role with 2 days working remotely and 3 days working in their offices in Stoke on Trent.
Reporting to the Brand and Marketing Manager, the Marketing Coordinator's key responsibilities are to organise, create and develop marketing material and campaigns for new-build developments, and to provide a range of marketing support and marketing administration services to Plumlife client teams, supporting new business development and initiatives. As part of the Plumlife Homes Marketing team the postholder will have a key role to play in delivering brand support and effectively harnessing online and offline marketing channels to protect the great reputation of Plumlife Homes. What you'll be doing: Providing a professional Marketing support service across a range of brands and operations. Assisting with the effective promotion and marketing of new homes and developments for sale and rent, across a range of tenures. This includes project managing the marketing set up of new developments and the coordination the creation of marketing and promotional material including brochures and sales assets. Working closely with the Marketing and Brand Manager and Sales Manager to provide marketing administration support that supports the delivery of wider marketing, sales and corporate objectives. Visiting new developments to help identify optimal locations for all development and sales area signage. Coordinate design and installation with signage suppliers, site teams and the Sales team. Providing a supporting marketing service to each Plumlife sub-brand and team, working closely with the Marketing and Brand Manager, Digital Marketing Partner and Sales, Lettings and New Business Managers and external clients to scope requirements and deliver marketing material or campaign support as necessary. Coordinating agencies and partners based on the needs of the Sales team, to ensure the impactful development of imagery, such as CGIs or photography. Ensuring that developments and homes on the Plumlife website and partner sites such as Rightmove are up to date, accurate, appealing and regularly refreshed. Coordinate events, liaising with organisers to agree attendance and rates, arranging stand installation at venue, ensuring any collateral and promotional merchandise are available and liaising with the marketing team to ensure the event is pre-promoted. What you'll need: Relevant qualifications or experience that support fast-paced working in a professional environment Demonstrated experience of working within a fast paced coordination or administration role, ideally with some marketing experience Highly developed attention to detail and ability to coordinate and produce high-quality and marketing assets and materials Great communication skills, and can evidence experience and commitment to building and managing relationships with internal and external customers Previous experience in marketing of new homes and/or Shared Ownership would be desirable Good project co-ordination skills Use of full range of Microsoft Office and ability to quickly learn new digital tools What we need from you: A passion for customer service You will be required to attend a number of face to face training sessions as well as virtual sessions and e-learning this part of your role is vital and of equal importance as the day to day aspects Self-motivated and able to work as part of a team as well as on own initiative Great people skills Good commercial awareness and insight Professional and value led with integrity, inclusivity and respect for diversity. Ability to travel between sites and to meet external commitments An ability to work in uncertainty Ability to work flexibly and when needed outside normal working hours What we give you in return for your hard work and commitment: Pension DC scheme (up to 10% contribution from both colleagues and Great Places) WPA Healthcare auto enrolled at no contribution level with £1250 of savings available - option to increase & add family members Annual leave Start at 26 days annual leave, increasing up to 30 days + Bank Holidays Flexi time Allows colleagues to achieve a healthy work life balance whilst carrying out requirement of the role. A maximum of 13 days flexi can be taken in a year Professional fees The business pays the cost of one professional membership fee for each colleague The Market Place high street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more Health and wellbeing initiatives Our colleagues enjoy wellbeing campaigns throughout the year, with activities designed around our four pillars of wellbeing, these include career wellbeing, mental wellbeing, physical wellbeing and financial wellbeing Great Places Housing Group is committed to safeguarding and promoting the welfare of children, young people and adults and expects all our colleagues to share this commitment. All successful applicant(s) will be subject to a basic criminal records background check. Further detail on our commitment to safeguarding children/young people & vulnerable adults can be found in the Great Places Housing Group Safeguarding Policy & Recruitment Policy on our website. Location: Head Office - West Didsbury Contract: Type Full time Contract Length: 6 months Salary: Up to £28,000 Benefits: Competitive pension, 26 days holiday plus bank holidays, increasing with service, cycle to work scheme, season ticket loans for public transport plus much more. Closing date: 21-05-2024 REF-213908
May 14, 2024
Full time
Reporting to the Brand and Marketing Manager, the Marketing Coordinator's key responsibilities are to organise, create and develop marketing material and campaigns for new-build developments, and to provide a range of marketing support and marketing administration services to Plumlife client teams, supporting new business development and initiatives. As part of the Plumlife Homes Marketing team the postholder will have a key role to play in delivering brand support and effectively harnessing online and offline marketing channels to protect the great reputation of Plumlife Homes. What you'll be doing: Providing a professional Marketing support service across a range of brands and operations. Assisting with the effective promotion and marketing of new homes and developments for sale and rent, across a range of tenures. This includes project managing the marketing set up of new developments and the coordination the creation of marketing and promotional material including brochures and sales assets. Working closely with the Marketing and Brand Manager and Sales Manager to provide marketing administration support that supports the delivery of wider marketing, sales and corporate objectives. Visiting new developments to help identify optimal locations for all development and sales area signage. Coordinate design and installation with signage suppliers, site teams and the Sales team. Providing a supporting marketing service to each Plumlife sub-brand and team, working closely with the Marketing and Brand Manager, Digital Marketing Partner and Sales, Lettings and New Business Managers and external clients to scope requirements and deliver marketing material or campaign support as necessary. Coordinating agencies and partners based on the needs of the Sales team, to ensure the impactful development of imagery, such as CGIs or photography. Ensuring that developments and homes on the Plumlife website and partner sites such as Rightmove are up to date, accurate, appealing and regularly refreshed. Coordinate events, liaising with organisers to agree attendance and rates, arranging stand installation at venue, ensuring any collateral and promotional merchandise are available and liaising with the marketing team to ensure the event is pre-promoted. What you'll need: Relevant qualifications or experience that support fast-paced working in a professional environment Demonstrated experience of working within a fast paced coordination or administration role, ideally with some marketing experience Highly developed attention to detail and ability to coordinate and produce high-quality and marketing assets and materials Great communication skills, and can evidence experience and commitment to building and managing relationships with internal and external customers Previous experience in marketing of new homes and/or Shared Ownership would be desirable Good project co-ordination skills Use of full range of Microsoft Office and ability to quickly learn new digital tools What we need from you: A passion for customer service You will be required to attend a number of face to face training sessions as well as virtual sessions and e-learning this part of your role is vital and of equal importance as the day to day aspects Self-motivated and able to work as part of a team as well as on own initiative Great people skills Good commercial awareness and insight Professional and value led with integrity, inclusivity and respect for diversity. Ability to travel between sites and to meet external commitments An ability to work in uncertainty Ability to work flexibly and when needed outside normal working hours What we give you in return for your hard work and commitment: Pension DC scheme (up to 10% contribution from both colleagues and Great Places) WPA Healthcare auto enrolled at no contribution level with £1250 of savings available - option to increase & add family members Annual leave Start at 26 days annual leave, increasing up to 30 days + Bank Holidays Flexi time Allows colleagues to achieve a healthy work life balance whilst carrying out requirement of the role. A maximum of 13 days flexi can be taken in a year Professional fees The business pays the cost of one professional membership fee for each colleague The Market Place high street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more Health and wellbeing initiatives Our colleagues enjoy wellbeing campaigns throughout the year, with activities designed around our four pillars of wellbeing, these include career wellbeing, mental wellbeing, physical wellbeing and financial wellbeing Great Places Housing Group is committed to safeguarding and promoting the welfare of children, young people and adults and expects all our colleagues to share this commitment. All successful applicant(s) will be subject to a basic criminal records background check. Further detail on our commitment to safeguarding children/young people & vulnerable adults can be found in the Great Places Housing Group Safeguarding Policy & Recruitment Policy on our website. Location: Head Office - West Didsbury Contract: Type Full time Contract Length: 6 months Salary: Up to £28,000 Benefits: Competitive pension, 26 days holiday plus bank holidays, increasing with service, cycle to work scheme, season ticket loans for public transport plus much more. Closing date: 21-05-2024 REF-213908
Town & Country Housing Group
Tunbridge Wells, Kent
Role Summary Provide efficient support and administration to the Customer Experience Team to ensure the business area is delivered effectively, with a particular focus on supporting the resident engagement and community investment functions. The role reports to the Resident Engagement Manager but will also provide regular support to the Community Investment Manager and the AD of Customer Experience, as well as occasional support to the wider team. The role can be based in Epsom, Tunbridge Wells or East Kent. Salary: £28,729 Hours of work: £35 Contract: Permanent Probation Period: 6 Months Notice Period: 1 Month Who are we? Town and Country Housing are a housing association that covers Kent and Sussex, with our head office in Tunbridge Wells. We provide more than 10,000 homes in 15 local authority areas and became a subsidiary of the Peabody Group in 2019. We currently have over 300 employees based at various locations across Kent and promote hybrid working. What will you be doing? Role Specific Responsibilities Facilitating resident engagement and community events and projects. Supporting the team and the wider business, including through the effective use of existing resident data and insight, together with ongoing consultation, to support community initiatives and resident engagement projects which in turn support the delivery of key strategies including the Resident Engagement and Community Investment strategies. Design and build high quality GDPR compliant surveys to gather feedback from residents on a range of service areas and attend and support focus groups and other virtual and in-person events to gather wider feedback from residents. Arranging meetings , including the regular customer experience team meetings, producing, and circulating agenda, reports, minutes, and action points promptly. Using a range of software packages including Microsoft Office. Dealing with routine enquires from residents, colleagues and contractors and ensuring that electronic file notes are completed and passed on to the relevant colleague. Data inputting and interrogation, and mail merges. Use our finance system to ensure the proper financial administration of projects and activities, including raising and coding of purchase orders and invoices, providing them to contractors and acknowledging receipt of goods and services as directed by the Customer Experience team managers. Collate and record company credit card receipts to facilitate prompt reconciliation of expenditure. To assist the managers in monitoring budget expenditure to ensure project costs are contained within approved budgets. Assist with general telephone enquiries from customers and colleagues related to customer experience team queries, ensuring a prompt informed response to queries. To provide support to ensure that relevant records, monitoring information and project expenditure adhere to funding requirements for externally funded projects. Contribute to and champion our digital strategy by supporting digital engagement with our customers and promoting every opportunity to become digitally included. Support the team in conducting project appraisals for agreed community investment and resident engagement projects. Appraisals should demonstrate measurable outcomes that show clear outputs and outcomes and how the project is benefiting TCH residents/communities and responding to identified social needs. Support the monitoring, review, and evaluation of service level agreements with third party project providers and lead on the evaluation of those projects. Any other administrative functions as required including to cover for other administrators/coordinators in the wider team as required due to leave or absence. Projects may include occasional work in the community and direct on-site liaison with partners, residents and colleagues during project development, delivery, and appraisal. Occasional out of office hours working may be required. General To adhere to the equality, diversity and inclusion policy and actively promote equality of opportunity wherever possible. Recognise, respect, and promote the different roles and diversity of individuals. To actively contribute towards the key performance indicators and professional standards. Work in accordance with the General Data Protection Regulations (GDPR) and Data Protection Law and be responsible for the integrity of personal information you process. This may include identifying anomalies in data and investigating and correcting them where appropriate. Ensure you attend training on data protection regularly. To be responsible for your own health and safety and that of your colleagues, in accordance with the Health and Safety at Work Act (1974) and relevant EC directives. To participate in training, attend other meetings, and staff events as required. Be an effective member of your team, presenting a positive impression of your section and the Group. Take responsibility for recognising and recording customer complaints, however made, and ensure that any complaints allocated to you are responded to within policy requirements. Maintain professional curiosity in all interactions with residents, be aware of and report and record any potential safeguarding issues promptly and appropriately. Maintain awareness of budget requirements and value for money while delivering your role. Consider and highlight any risk to the organisation or individuals whilst delivering your role. Consider resident feedback (the resident voice) in all service delivery, using data and insight and actively engaging with residents to understand their needs, views and priorities and tailor services accordingly. You will be expected to travel to our other sites for meetings, training etc as reasonably required by your line manager. This job description is a guide to the nature of the work required. It is not comprehensive, and it is expected that other duties will be undertaken as this role develops and as may be reasonably expected. About You Education & Qualifications Maths and English GCSEs or equivalent skills/experience. Level 2 Housing/Administration qualification or commitment to study towards (Desirable). Key Skills & Competencies Working in a customer facing environment with demonstrable customer care skills. Experience of working in Housing, Resident Engagement or Community Investment (Desirable). Processing and recording information accurately in a clear and concise way. Ability to store and retrieve data and competent use of Microsoft Office. Use of SharePoint and specialist housing systems e.g. Genero (Desirable). Understanding and sensitivity to confidentiality and data protection. Behaviours Commitment to Customer Care - The desire to address the needs of customers in a way that shows commitment to excellent customer service. Communication - Able to communicate effectively, clearly, and sensitively, verbally and in writing with people having a broad range of roles and capabilities. Analytical Skills and Business Awareness - Able to analyse information and data logically and reaches sound conclusions. Understand the business environment of TCH. Relationship Management - The ability to interact and build productive relationships internally and externally. Resilience - Demonstrates resilience in pressured and stressful situations. Self-Management - The ability to organise and prioritise work, meet deadlines, work under pressure, and handle several tasks simultaneously and accurately. Personal commitment to TCH corporate values and objectives and culture of continuous service improvement. Change - The flexibility to adapt to changing workload demands and new organisational challenges. Why Choose Us Contributory pension scheme 4% to 10% matched contributions Hybrid working Free onsite car parking Life assurance of 4x annual salary (Terms and Conditions apply) 30 days annual leave in addition to bank holidays Two volunteer days per year Employee assistance programme (24/7 telephone advice, information portal & face to face counselling sessions) Corporate eye care scheme providing free eye tests and free VDU glasses or contribution towards VDU glasses Extensive annual Staff Wellbeing programme Enhanced maternity, paternity, and shared parental leave provision Flexible annual benefits (for dental, healthcare, shopping vouchers, technology etc.) Annual flu vaccinations Access to an extensive range of corporate discounts on shopping, travel & days out Social events, including lunchtime walking, rounders, festive Fridays Travel loan External Applications Please complete our online application form by clicking the Apply button below. We reserve the right to bring the closing date forward, so we strongly encourage early applications. Please note: As an employer, Town & Country Housing does not provide sponsorship as a licensed UK employer. Key dates Applications Close: 24th May Interview Date: 5th June
May 14, 2024
Full time
Role Summary Provide efficient support and administration to the Customer Experience Team to ensure the business area is delivered effectively, with a particular focus on supporting the resident engagement and community investment functions. The role reports to the Resident Engagement Manager but will also provide regular support to the Community Investment Manager and the AD of Customer Experience, as well as occasional support to the wider team. The role can be based in Epsom, Tunbridge Wells or East Kent. Salary: £28,729 Hours of work: £35 Contract: Permanent Probation Period: 6 Months Notice Period: 1 Month Who are we? Town and Country Housing are a housing association that covers Kent and Sussex, with our head office in Tunbridge Wells. We provide more than 10,000 homes in 15 local authority areas and became a subsidiary of the Peabody Group in 2019. We currently have over 300 employees based at various locations across Kent and promote hybrid working. What will you be doing? Role Specific Responsibilities Facilitating resident engagement and community events and projects. Supporting the team and the wider business, including through the effective use of existing resident data and insight, together with ongoing consultation, to support community initiatives and resident engagement projects which in turn support the delivery of key strategies including the Resident Engagement and Community Investment strategies. Design and build high quality GDPR compliant surveys to gather feedback from residents on a range of service areas and attend and support focus groups and other virtual and in-person events to gather wider feedback from residents. Arranging meetings , including the regular customer experience team meetings, producing, and circulating agenda, reports, minutes, and action points promptly. Using a range of software packages including Microsoft Office. Dealing with routine enquires from residents, colleagues and contractors and ensuring that electronic file notes are completed and passed on to the relevant colleague. Data inputting and interrogation, and mail merges. Use our finance system to ensure the proper financial administration of projects and activities, including raising and coding of purchase orders and invoices, providing them to contractors and acknowledging receipt of goods and services as directed by the Customer Experience team managers. Collate and record company credit card receipts to facilitate prompt reconciliation of expenditure. To assist the managers in monitoring budget expenditure to ensure project costs are contained within approved budgets. Assist with general telephone enquiries from customers and colleagues related to customer experience team queries, ensuring a prompt informed response to queries. To provide support to ensure that relevant records, monitoring information and project expenditure adhere to funding requirements for externally funded projects. Contribute to and champion our digital strategy by supporting digital engagement with our customers and promoting every opportunity to become digitally included. Support the team in conducting project appraisals for agreed community investment and resident engagement projects. Appraisals should demonstrate measurable outcomes that show clear outputs and outcomes and how the project is benefiting TCH residents/communities and responding to identified social needs. Support the monitoring, review, and evaluation of service level agreements with third party project providers and lead on the evaluation of those projects. Any other administrative functions as required including to cover for other administrators/coordinators in the wider team as required due to leave or absence. Projects may include occasional work in the community and direct on-site liaison with partners, residents and colleagues during project development, delivery, and appraisal. Occasional out of office hours working may be required. General To adhere to the equality, diversity and inclusion policy and actively promote equality of opportunity wherever possible. Recognise, respect, and promote the different roles and diversity of individuals. To actively contribute towards the key performance indicators and professional standards. Work in accordance with the General Data Protection Regulations (GDPR) and Data Protection Law and be responsible for the integrity of personal information you process. This may include identifying anomalies in data and investigating and correcting them where appropriate. Ensure you attend training on data protection regularly. To be responsible for your own health and safety and that of your colleagues, in accordance with the Health and Safety at Work Act (1974) and relevant EC directives. To participate in training, attend other meetings, and staff events as required. Be an effective member of your team, presenting a positive impression of your section and the Group. Take responsibility for recognising and recording customer complaints, however made, and ensure that any complaints allocated to you are responded to within policy requirements. Maintain professional curiosity in all interactions with residents, be aware of and report and record any potential safeguarding issues promptly and appropriately. Maintain awareness of budget requirements and value for money while delivering your role. Consider and highlight any risk to the organisation or individuals whilst delivering your role. Consider resident feedback (the resident voice) in all service delivery, using data and insight and actively engaging with residents to understand their needs, views and priorities and tailor services accordingly. You will be expected to travel to our other sites for meetings, training etc as reasonably required by your line manager. This job description is a guide to the nature of the work required. It is not comprehensive, and it is expected that other duties will be undertaken as this role develops and as may be reasonably expected. About You Education & Qualifications Maths and English GCSEs or equivalent skills/experience. Level 2 Housing/Administration qualification or commitment to study towards (Desirable). Key Skills & Competencies Working in a customer facing environment with demonstrable customer care skills. Experience of working in Housing, Resident Engagement or Community Investment (Desirable). Processing and recording information accurately in a clear and concise way. Ability to store and retrieve data and competent use of Microsoft Office. Use of SharePoint and specialist housing systems e.g. Genero (Desirable). Understanding and sensitivity to confidentiality and data protection. Behaviours Commitment to Customer Care - The desire to address the needs of customers in a way that shows commitment to excellent customer service. Communication - Able to communicate effectively, clearly, and sensitively, verbally and in writing with people having a broad range of roles and capabilities. Analytical Skills and Business Awareness - Able to analyse information and data logically and reaches sound conclusions. Understand the business environment of TCH. Relationship Management - The ability to interact and build productive relationships internally and externally. Resilience - Demonstrates resilience in pressured and stressful situations. Self-Management - The ability to organise and prioritise work, meet deadlines, work under pressure, and handle several tasks simultaneously and accurately. Personal commitment to TCH corporate values and objectives and culture of continuous service improvement. Change - The flexibility to adapt to changing workload demands and new organisational challenges. Why Choose Us Contributory pension scheme 4% to 10% matched contributions Hybrid working Free onsite car parking Life assurance of 4x annual salary (Terms and Conditions apply) 30 days annual leave in addition to bank holidays Two volunteer days per year Employee assistance programme (24/7 telephone advice, information portal & face to face counselling sessions) Corporate eye care scheme providing free eye tests and free VDU glasses or contribution towards VDU glasses Extensive annual Staff Wellbeing programme Enhanced maternity, paternity, and shared parental leave provision Flexible annual benefits (for dental, healthcare, shopping vouchers, technology etc.) Annual flu vaccinations Access to an extensive range of corporate discounts on shopping, travel & days out Social events, including lunchtime walking, rounders, festive Fridays Travel loan External Applications Please complete our online application form by clicking the Apply button below. We reserve the right to bring the closing date forward, so we strongly encourage early applications. Please note: As an employer, Town & Country Housing does not provide sponsorship as a licensed UK employer. Key dates Applications Close: 24th May Interview Date: 5th June
Workplace Experience Manager page is loaded Workplace Experience Manager Apply locations London time type Full time posted on Posted 2 Days Ago job requisition id R-01840 What the hiring manager says We're looking for someone who is passionate about enhancing the workplace experience and has a keen eye for detail. If you're someone who enjoys bringing people together, implementing innovative solutions, and making a real impact on employee engagement and satisfaction, then this might be the perfect role for you. You'll be at the forefront of ensuring that our workplace is not just a physical space, but a thriving ecosystem where our employees can do their best work. You'll oversee everything from facilities management to colleague well-being and engagement initiatives, all with the goal of creating an environment that promotes productivity and collaboration. Fiona Happiness, Head of Workplace Services About the Team The Workplace Services Team provide a first-class workspace with the tech and tools to ensure a happy and healthy and safe environment for all colleagues to do their best work. We understand how a positive working space with all the necessary tools promotes wellbeing and motivation. By engaging with teams across the business and external partners, we are a team that meets the functional needs of our colleagues and continuously evolves to meet changing demands. About the Role Manage the workplace environment including H&S/Housekeeping checks, office supplies and delegating daily task lists to the onsite cleaner(s) and Workplace Coordinator Work closely with the Landlord's building team to ensure smooth running of the workspaces Conduct and organise H&S activities including risk assessments and on-going health and safety training Ensure business and legal compliance with policies and procedures at all times Provide highest level of service standards to colleagues and visitors Assist with and coordinate Service Desk tickets completing in a timely manner escalating where necessary Work alongside wider team to manage FM & tech requirements Set up meeting rooms/collaboration spaces as per requests Assist with onboarding/off boarding processes including weekly inductions, security pass set-up, replacement cards and locker assignment Manage and coordinate the purchase of office supplies, including stationary and kitchen items in line with storage Prioritise sustainable suppliers and processes for all Workplace activities Supervise and coordinate work of contractors to ensure minimum disruption to core activities Update PPM schedules ensuring an auditable set of building service maintenance records that meets legal requirements Coordinate the processes for organising maintenance and shutdowns ensuring any impact on GSMA activities are minimised Co-ordinate with respective landlords/property managing agents to ensure any maintenance required by the landlord is carried out in a timely fashion Liaise with building staff and external facilities/maintenance providers to obtains the correct RAM's and work permits documentation for all activities Maintain and update Workplace databases incl. preparation of access management data reports Coordinate off site storage activities Assist with post management, couriers and deliveries Collect and collate data including utilisation, access data, waste and energy use Assist with relocations and refurbishments; working closely with the respective Workplaces Services Business Partner and managers for the location Communicate regularly with colleagues on workplace changes and news, and produce/update relevant workplace signage and posters Regularly review workspace for improvements and make suggestions for changes to enhance colleagues' experience Work closely with wider team on projects to improve the workspace Provide assistance with company-wide events Use initiative to identify new and innovative solutions to team challenges Adhoc activities as required by Workplace Services Business Partner Travel to global offices as required About You You will have an IOSH qualification or be working towards a NEBOSH You will be Health, Safety, Wellbeing and Compliance conscious You will have demonstrable experience of working alongside a team to improve workplace processes and experience You are hands on and take a proactive and flexible approach to work and be comfortable with a dynamic environment with constantly changing priorities You are a great communicator, capable of maintaining and building strong relationships You show up with curiosity, and have a track record of creative problem solving to get things done at pace You have awareness and knowledge of H&S legislation and latest workplace trends You are IT confident with a high level of literacy You are a Sustainability Champion! Contract type Regular Worker type Employee What We Offer Working at the GSMA offers you unparalleled access to the mobile industry. We offer a chance to truly shape the direction of mobile, whatever your role. By joining the GSMA, you will be exposed to a fast-paced rapidly evolving environment, working on global solutions, genuinely fascinating and industry-changing projects and a stimulating and dynamic environment designed to enable you to flourish. In addition to architect-designed offices and competitive compensation, our benefits include fantastic learning & development opportunities, generous holiday allowances, four additional days off for professional development and many others. To learn more about the GSMA, visit our career site , our LinkedIn page and our Twitter page. Being You at the GSMA We are one of the most diverse companies you will ever come across, we care deeply about equality and inclusivity and aspire to be the best at it. Your well-being and work/life balance is important so if you prefer to work flexi-time or a day from home, just ask. We're keen to ensure everyone is equal, represented and connected so we particularly encourage applications from all demographics. The success of the GSMA year on year will continue to be contributed by people from all walks of life. GSMA Values Our values not only drive our culture - they shape how we work and interact inside and outside our global organisation. Passionately driven We approach everything we do with unparalleled capability, tenacity and commitment, knowing that the challenging scale, pace and complexity of our work is what leads to its world-changing impact. Insightful leaders We continually develop and engage our expertise, insight and creativity so that we're always ready to respond to the changing landscape with authority, agility and nuance. Stronger together We lean on each other so the industry can lean on us, embracing our diversity by actively seeking out perspectives and skill sets beyond our own, fuelling each other's successes and constantly asking how we can help. Underpinning our values is our collective mindset to show up purposefully as good human beings every day, in every situation. When we're at our best - we are collaborative, considerate and compassionate to others, and we create a safe space for one another to thrive, assuming positive intent in our colleagues. And if we aren't at our best and the pressure is on - we feel free to be ourselves but still remain curious, lean into the tough stuff and we are always respectful to others and accountable for the part we play. About Us If you're currently an employee at GSMA, please apply internally using the GSMAHub by clicking on 'Jobs Hub' in your main Dashboard. About the GSMA The GSMA is a global organisation unifying the mobile ecosystem to discover, develop and deliver innovation foundational to positive business environments and societal change. Our vision is to unlock the full power of connectivity so that people, industry, and society thrive. Representing mobile operators and organisations across the mobile ecosystem and adjacent industries, the GSMA delivers for its members across three broad pillars: Industry Services and Solutions, Connectivity for Good, and Outreach. Connectivity for Good engages members, governments and civil society, to advance positive policy and spectrum outcomes, facilitate digital innovation to reduce inequalities in our world, and tackle todays' biggest societal challenges such as digital inclusion, climate change and sustainability. Industry Services and Solutions underpins the technology and interoperability that make mobile work. Via our projects, working groups and promotional activities we facilitate the industry's focus on areas such as 5G, Mobile IoT, fraud and security. And our technical services offer tools, data and resources to enable even more efficient and robust mobile experiences for users. Outreach provides the world's largest platform, convening and informing the mobile ecosystem, at MWC Barcelona, Shanghai, Los Angeles and the M360 series, and through Mobile World Live and GSMA Intelligence with breaking news, insights and expert analysis. We invite you to find out more at .
May 14, 2024
Full time
Workplace Experience Manager page is loaded Workplace Experience Manager Apply locations London time type Full time posted on Posted 2 Days Ago job requisition id R-01840 What the hiring manager says We're looking for someone who is passionate about enhancing the workplace experience and has a keen eye for detail. If you're someone who enjoys bringing people together, implementing innovative solutions, and making a real impact on employee engagement and satisfaction, then this might be the perfect role for you. You'll be at the forefront of ensuring that our workplace is not just a physical space, but a thriving ecosystem where our employees can do their best work. You'll oversee everything from facilities management to colleague well-being and engagement initiatives, all with the goal of creating an environment that promotes productivity and collaboration. Fiona Happiness, Head of Workplace Services About the Team The Workplace Services Team provide a first-class workspace with the tech and tools to ensure a happy and healthy and safe environment for all colleagues to do their best work. We understand how a positive working space with all the necessary tools promotes wellbeing and motivation. By engaging with teams across the business and external partners, we are a team that meets the functional needs of our colleagues and continuously evolves to meet changing demands. About the Role Manage the workplace environment including H&S/Housekeeping checks, office supplies and delegating daily task lists to the onsite cleaner(s) and Workplace Coordinator Work closely with the Landlord's building team to ensure smooth running of the workspaces Conduct and organise H&S activities including risk assessments and on-going health and safety training Ensure business and legal compliance with policies and procedures at all times Provide highest level of service standards to colleagues and visitors Assist with and coordinate Service Desk tickets completing in a timely manner escalating where necessary Work alongside wider team to manage FM & tech requirements Set up meeting rooms/collaboration spaces as per requests Assist with onboarding/off boarding processes including weekly inductions, security pass set-up, replacement cards and locker assignment Manage and coordinate the purchase of office supplies, including stationary and kitchen items in line with storage Prioritise sustainable suppliers and processes for all Workplace activities Supervise and coordinate work of contractors to ensure minimum disruption to core activities Update PPM schedules ensuring an auditable set of building service maintenance records that meets legal requirements Coordinate the processes for organising maintenance and shutdowns ensuring any impact on GSMA activities are minimised Co-ordinate with respective landlords/property managing agents to ensure any maintenance required by the landlord is carried out in a timely fashion Liaise with building staff and external facilities/maintenance providers to obtains the correct RAM's and work permits documentation for all activities Maintain and update Workplace databases incl. preparation of access management data reports Coordinate off site storage activities Assist with post management, couriers and deliveries Collect and collate data including utilisation, access data, waste and energy use Assist with relocations and refurbishments; working closely with the respective Workplaces Services Business Partner and managers for the location Communicate regularly with colleagues on workplace changes and news, and produce/update relevant workplace signage and posters Regularly review workspace for improvements and make suggestions for changes to enhance colleagues' experience Work closely with wider team on projects to improve the workspace Provide assistance with company-wide events Use initiative to identify new and innovative solutions to team challenges Adhoc activities as required by Workplace Services Business Partner Travel to global offices as required About You You will have an IOSH qualification or be working towards a NEBOSH You will be Health, Safety, Wellbeing and Compliance conscious You will have demonstrable experience of working alongside a team to improve workplace processes and experience You are hands on and take a proactive and flexible approach to work and be comfortable with a dynamic environment with constantly changing priorities You are a great communicator, capable of maintaining and building strong relationships You show up with curiosity, and have a track record of creative problem solving to get things done at pace You have awareness and knowledge of H&S legislation and latest workplace trends You are IT confident with a high level of literacy You are a Sustainability Champion! Contract type Regular Worker type Employee What We Offer Working at the GSMA offers you unparalleled access to the mobile industry. We offer a chance to truly shape the direction of mobile, whatever your role. By joining the GSMA, you will be exposed to a fast-paced rapidly evolving environment, working on global solutions, genuinely fascinating and industry-changing projects and a stimulating and dynamic environment designed to enable you to flourish. In addition to architect-designed offices and competitive compensation, our benefits include fantastic learning & development opportunities, generous holiday allowances, four additional days off for professional development and many others. To learn more about the GSMA, visit our career site , our LinkedIn page and our Twitter page. Being You at the GSMA We are one of the most diverse companies you will ever come across, we care deeply about equality and inclusivity and aspire to be the best at it. Your well-being and work/life balance is important so if you prefer to work flexi-time or a day from home, just ask. We're keen to ensure everyone is equal, represented and connected so we particularly encourage applications from all demographics. The success of the GSMA year on year will continue to be contributed by people from all walks of life. GSMA Values Our values not only drive our culture - they shape how we work and interact inside and outside our global organisation. Passionately driven We approach everything we do with unparalleled capability, tenacity and commitment, knowing that the challenging scale, pace and complexity of our work is what leads to its world-changing impact. Insightful leaders We continually develop and engage our expertise, insight and creativity so that we're always ready to respond to the changing landscape with authority, agility and nuance. Stronger together We lean on each other so the industry can lean on us, embracing our diversity by actively seeking out perspectives and skill sets beyond our own, fuelling each other's successes and constantly asking how we can help. Underpinning our values is our collective mindset to show up purposefully as good human beings every day, in every situation. When we're at our best - we are collaborative, considerate and compassionate to others, and we create a safe space for one another to thrive, assuming positive intent in our colleagues. And if we aren't at our best and the pressure is on - we feel free to be ourselves but still remain curious, lean into the tough stuff and we are always respectful to others and accountable for the part we play. About Us If you're currently an employee at GSMA, please apply internally using the GSMAHub by clicking on 'Jobs Hub' in your main Dashboard. About the GSMA The GSMA is a global organisation unifying the mobile ecosystem to discover, develop and deliver innovation foundational to positive business environments and societal change. Our vision is to unlock the full power of connectivity so that people, industry, and society thrive. Representing mobile operators and organisations across the mobile ecosystem and adjacent industries, the GSMA delivers for its members across three broad pillars: Industry Services and Solutions, Connectivity for Good, and Outreach. Connectivity for Good engages members, governments and civil society, to advance positive policy and spectrum outcomes, facilitate digital innovation to reduce inequalities in our world, and tackle todays' biggest societal challenges such as digital inclusion, climate change and sustainability. Industry Services and Solutions underpins the technology and interoperability that make mobile work. Via our projects, working groups and promotional activities we facilitate the industry's focus on areas such as 5G, Mobile IoT, fraud and security. And our technical services offer tools, data and resources to enable even more efficient and robust mobile experiences for users. Outreach provides the world's largest platform, convening and informing the mobile ecosystem, at MWC Barcelona, Shanghai, Los Angeles and the M360 series, and through Mobile World Live and GSMA Intelligence with breaking news, insights and expert analysis. We invite you to find out more at .
Recruitment Coordinator Up to 39,000 DOE Permanent, full time 4 days office based City of London Is this the role for you: We're currently on the search for a Recruitment Coordinator to join one of our clients, a Law firm based in the City of London. As an integral team member, you'll oversee the entire recruitment process, contributing significantly to our firm's efficient and reliable recruitment service. The ideal candidate will exhibit a professional demeanour, exceptional communication skills, and a high level of organisation. They should demonstrate proactive initiative, enjoy working independently, thrive in a dynamic team environment, and embrace collaboration with enthusiasm and flexibility. What you will do: Provide support to the Recruitment Advisor in various recruitment activities, spanning fee earner, business services, and graduate recruitment. Manage the firm's recruitment portal and create job descriptions as needed. Administer recruitment processes, including direct communication with agents and candidates, scheduling interviews, and gathering feedback. Ensure timely updates for both internal and external stakeholders throughout the recruitment process. Collaborate with HR on candidate onboarding tasks such as contracts and background checks. Assist with graduate recruitment initiatives, including Open Days and University Campus events, involving occasional travel and overnight stays. Support the trainee process from application to training contract and undertake ad hoc projects as required for the role. What you will need: Candidates should have recruitment experience, ideally in the legal sector, and be proficient in using applicant tracking systems. They must possess strong organisational skills, attention to detail, and the ability to prioritise tasks effectively. Excellent communication skills and a client-focused approach are essential, along with the ability to work well in a team and adapt to changing demands. If you're a professional Recruitment Coordinator with exceptional organisational and interpersonal skills, we would like to hear from you. Apply now for consideration.
May 14, 2024
Full time
Recruitment Coordinator Up to 39,000 DOE Permanent, full time 4 days office based City of London Is this the role for you: We're currently on the search for a Recruitment Coordinator to join one of our clients, a Law firm based in the City of London. As an integral team member, you'll oversee the entire recruitment process, contributing significantly to our firm's efficient and reliable recruitment service. The ideal candidate will exhibit a professional demeanour, exceptional communication skills, and a high level of organisation. They should demonstrate proactive initiative, enjoy working independently, thrive in a dynamic team environment, and embrace collaboration with enthusiasm and flexibility. What you will do: Provide support to the Recruitment Advisor in various recruitment activities, spanning fee earner, business services, and graduate recruitment. Manage the firm's recruitment portal and create job descriptions as needed. Administer recruitment processes, including direct communication with agents and candidates, scheduling interviews, and gathering feedback. Ensure timely updates for both internal and external stakeholders throughout the recruitment process. Collaborate with HR on candidate onboarding tasks such as contracts and background checks. Assist with graduate recruitment initiatives, including Open Days and University Campus events, involving occasional travel and overnight stays. Support the trainee process from application to training contract and undertake ad hoc projects as required for the role. What you will need: Candidates should have recruitment experience, ideally in the legal sector, and be proficient in using applicant tracking systems. They must possess strong organisational skills, attention to detail, and the ability to prioritise tasks effectively. Excellent communication skills and a client-focused approach are essential, along with the ability to work well in a team and adapt to changing demands. If you're a professional Recruitment Coordinator with exceptional organisational and interpersonal skills, we would like to hear from you. Apply now for consideration.
Project Coordinator - Winchester Full Time / Permanent role Up to £30k (can be negotiated further) Dynamite Recruitment are proud to be working with a well-established and leading Building Services company who are now in a new-build office because their team has grown so much!Their biggest passion is their employees! A forward-thinking organisation that takes pride in their low-staff turnover rates, positive employment survey scores and having a growing team with an ambitious mentality.As a business, they are a building management business that support their clients specifically within the HVAC industry. The Role They are seeking a highly motivated and skilled Administrator to join their dynamic, reactive Projects team. Responsibilities: Review quotes to onboard the client Responsible for ordering materials related to the projects Working closely with sub contractors and ensuring they have access to sites Ensuring all remedial works are delegated to the relevant teams to ensure delivery is in place for the client Once work is completed, ensure invoices are sent to the client Work closely to set targets and KPI's in relation to all reactive works Work with the remedial estimating team to identify delivery model (direct or sub-con) before quoting to ensure best place model once quote is won. Personal Attributes: Either projects experience or a strong administration background Competent IT knowledge - Microsoft package especially excel The ability to work closely with internal and external stakeholders Strong attention to detail A proactive mentality To be able to prioritise work load A willing to learn attitude Previous experience within a maintenance / servicing role is desirable but not essential Benefits: Company events Company pension Free parking Private medical insurance Referral programme Sick pay Apply now or contact Recruitment for more information: /
May 13, 2024
Full time
Project Coordinator - Winchester Full Time / Permanent role Up to £30k (can be negotiated further) Dynamite Recruitment are proud to be working with a well-established and leading Building Services company who are now in a new-build office because their team has grown so much!Their biggest passion is their employees! A forward-thinking organisation that takes pride in their low-staff turnover rates, positive employment survey scores and having a growing team with an ambitious mentality.As a business, they are a building management business that support their clients specifically within the HVAC industry. The Role They are seeking a highly motivated and skilled Administrator to join their dynamic, reactive Projects team. Responsibilities: Review quotes to onboard the client Responsible for ordering materials related to the projects Working closely with sub contractors and ensuring they have access to sites Ensuring all remedial works are delegated to the relevant teams to ensure delivery is in place for the client Once work is completed, ensure invoices are sent to the client Work closely to set targets and KPI's in relation to all reactive works Work with the remedial estimating team to identify delivery model (direct or sub-con) before quoting to ensure best place model once quote is won. Personal Attributes: Either projects experience or a strong administration background Competent IT knowledge - Microsoft package especially excel The ability to work closely with internal and external stakeholders Strong attention to detail A proactive mentality To be able to prioritise work load A willing to learn attitude Previous experience within a maintenance / servicing role is desirable but not essential Benefits: Company events Company pension Free parking Private medical insurance Referral programme Sick pay Apply now or contact Recruitment for more information: /
Production Coordinator Watford - 4/5 days a week Inside IR35 Contract - 8 months+ Our client, a global media giant, is looking for a Production Coordinator with working experience on managing production coordination for film or TV ( scripted ). The Production Coordinator will play a crucial role in ensuring the smooth and efficient execution of the production process for epic feature films, plus much more, in EMEA and UK, which will range from early development through to post and picture delivery. The Coordinator will also be responsible for assisting the Production Executives, liaising with productions, internal departments and with the US Physical production team. The role is based in Watford, 4/5 days a week and may involve some regional travel. Job Responsibilities: Manage diaries for Production Executives and co-ordinate meetings. Send an agenda for meetings, take meeting notes and distribute relevant information from meetings to the relevant Stakeholder's (if required). Organise travel and accommodation for Production Executives and relevant filmmakers. Log and track expenses via 'Concur' . Liaise between Productions and the UK & US team, including Finance, Post-production, Music, Prod Tech, Prod Security, Legal and Insurance. Organising transport for senior staff and visiting Executives for events and locations visits. Issue Production Offices with a list of production requirements and templates that must be received on the required set basis; call sheets, progress reports, ensuring version control. Assist Production Manager with any day-to-day adhoc requirements for Film Productions across UK and EMEA. Arrange meetings with internal departments when required. Send Crew Contracts and Time sheets via 'Crew Start' and liaise with Finance, Legal HR and Insurance when on-boarding Features Crew. Manage the functionality of Crew Start with Sargent Disk. Maintain Document Logs and version control. Work with and Crew HQ in communicating upcoming events and revisions to Studio policies and procedures to productions and the group. Ability to travel for short periods on Location as needed. Recognise and arrange for productions to share assets, where applicable. Serve as a point of contact for the Physical Production office, providing timely and professional responses to stakeholders. Experience Required: Proven experience in a Production Coordinator or similar role within the film/tv industry. An understanding and experience of the production process within UK film and HETV. Strong administrative skills in a fast-paced demanding environment. Excellent proficiency in Microsoft Office - such as Word, Excel and Outlook.Ability to produce presentation desks, a bonus. Must have knowledge of file set-up, maintenance, filing procedures and report & letter formats. Experience of working in a multi-disciplinary / multi-stakeholder environment. Proven ability to work well within a team. Excellent communication skills, both verbal & written, articulating issues in a professional manner. Excellent delivery, facilitation, and communication skills. Experience of software programs / platforms such as Embershot, Schenecronize, Synch onset, Asset Hub, Crew Start, DPO and Concur is desirable but not essential. Skills Required: Excellent organisational and follow up skills; ability to prioritise and excellent time management is essential. Enthusiastic and motivated. Good interpersonal skills, telephone manner and a team player. Flexible and adaptable approach to work; willing to learn and get involved with duties outside of day to day job description. Meticulous attention to detail with a focus on accuracy and efficiency. Ability to take initiative using own discretion. Ability to thrive within a fast paced, deadline driven environment. Professional, diplomatic, confident with good social skills with the ability to work effectively with diverse teams and personalities. Excellent verbal and written communication skills; confident communicating at all levels within the organisation. Flexibility to adapt to changing priorities and unexpected challenges. Do you have experience as a Production Coordinator, working on large projects for TV or film and the confidence to adapt and deal with situations in a fast paced environment? Then I'd love to hear from you! Everybody is welcome Diversity and Inclusion Statement. PCR Digital "At PCR Digital, we are committed to ensuring that diversity, equity and inclusion play a role at all stages of our recruitment - it is important to us that our own company culture and the culture of our network is as varied and supportive as possible. We love people (it's why we do what we do), so, regardless of background, we welcome you to work with us or apply to any of our jobs if you feel that they are right for you." We also aim to ensure that our entire process is accessible. Please make us aware of any adjustments you may need throughout the selection, interview and general process and we will do all we can to ensure that any barriers are removed for you.
May 13, 2024
Contractor
Production Coordinator Watford - 4/5 days a week Inside IR35 Contract - 8 months+ Our client, a global media giant, is looking for a Production Coordinator with working experience on managing production coordination for film or TV ( scripted ). The Production Coordinator will play a crucial role in ensuring the smooth and efficient execution of the production process for epic feature films, plus much more, in EMEA and UK, which will range from early development through to post and picture delivery. The Coordinator will also be responsible for assisting the Production Executives, liaising with productions, internal departments and with the US Physical production team. The role is based in Watford, 4/5 days a week and may involve some regional travel. Job Responsibilities: Manage diaries for Production Executives and co-ordinate meetings. Send an agenda for meetings, take meeting notes and distribute relevant information from meetings to the relevant Stakeholder's (if required). Organise travel and accommodation for Production Executives and relevant filmmakers. Log and track expenses via 'Concur' . Liaise between Productions and the UK & US team, including Finance, Post-production, Music, Prod Tech, Prod Security, Legal and Insurance. Organising transport for senior staff and visiting Executives for events and locations visits. Issue Production Offices with a list of production requirements and templates that must be received on the required set basis; call sheets, progress reports, ensuring version control. Assist Production Manager with any day-to-day adhoc requirements for Film Productions across UK and EMEA. Arrange meetings with internal departments when required. Send Crew Contracts and Time sheets via 'Crew Start' and liaise with Finance, Legal HR and Insurance when on-boarding Features Crew. Manage the functionality of Crew Start with Sargent Disk. Maintain Document Logs and version control. Work with and Crew HQ in communicating upcoming events and revisions to Studio policies and procedures to productions and the group. Ability to travel for short periods on Location as needed. Recognise and arrange for productions to share assets, where applicable. Serve as a point of contact for the Physical Production office, providing timely and professional responses to stakeholders. Experience Required: Proven experience in a Production Coordinator or similar role within the film/tv industry. An understanding and experience of the production process within UK film and HETV. Strong administrative skills in a fast-paced demanding environment. Excellent proficiency in Microsoft Office - such as Word, Excel and Outlook.Ability to produce presentation desks, a bonus. Must have knowledge of file set-up, maintenance, filing procedures and report & letter formats. Experience of working in a multi-disciplinary / multi-stakeholder environment. Proven ability to work well within a team. Excellent communication skills, both verbal & written, articulating issues in a professional manner. Excellent delivery, facilitation, and communication skills. Experience of software programs / platforms such as Embershot, Schenecronize, Synch onset, Asset Hub, Crew Start, DPO and Concur is desirable but not essential. Skills Required: Excellent organisational and follow up skills; ability to prioritise and excellent time management is essential. Enthusiastic and motivated. Good interpersonal skills, telephone manner and a team player. Flexible and adaptable approach to work; willing to learn and get involved with duties outside of day to day job description. Meticulous attention to detail with a focus on accuracy and efficiency. Ability to take initiative using own discretion. Ability to thrive within a fast paced, deadline driven environment. Professional, diplomatic, confident with good social skills with the ability to work effectively with diverse teams and personalities. Excellent verbal and written communication skills; confident communicating at all levels within the organisation. Flexibility to adapt to changing priorities and unexpected challenges. Do you have experience as a Production Coordinator, working on large projects for TV or film and the confidence to adapt and deal with situations in a fast paced environment? Then I'd love to hear from you! Everybody is welcome Diversity and Inclusion Statement. PCR Digital "At PCR Digital, we are committed to ensuring that diversity, equity and inclusion play a role at all stages of our recruitment - it is important to us that our own company culture and the culture of our network is as varied and supportive as possible. We love people (it's why we do what we do), so, regardless of background, we welcome you to work with us or apply to any of our jobs if you feel that they are right for you." We also aim to ensure that our entire process is accessible. Please make us aware of any adjustments you may need throughout the selection, interview and general process and we will do all we can to ensure that any barriers are removed for you.
One of our Hemel Hempstead based clients requires a Project Control Coordinator (PCC) to report to the Operations Manager, to co-ordinate project activity in supporting sales opportunities for the supply of equipment and services for the retail sector. A fundamental responsibility of the PCC is to ensure that all physical activity is reflected accurately in our ERP system through the administration of Sales Orders and other connected ERP processes. All activity must be planned to deliver the customer's requirements to agreed costs and time. This includes the preparation of quotes and estimations by the work breakdown and program, maintaining close liaison with all relevant departments. Working in partnership with the Operations Manager within the designated customer team, this role will ensure that all activity is visible and reported accurately into Sales force or other reporting tools such as bespoke project trackers Job Description The Project Coordinator will join a customer team responsible for the following activities: Equipment call-offs Internal Pricing Enquiries from Procurement Detailed equipment and services quotations to the end client (usually a retailer or their appointed Main Contractor) Sales order entry using our ERP software Month end routines Invoicing Commercial invoices for exporting goods overseas Project co-ordination with other departments such as Procurement, Warehouse, Design, Sales, Finance and Site Project Managers Be a client-facing point of contact for operational elements of the service provision Run daily reports to check all goods have been despatched as requested General office based tasks to support operational activity Liaising with Contractors and Quantity Surveyors Using customer online portals to manage programme requirements Managing lead times and customer expectations Skills Required Competent in the use of Microsoft 365 (Word, Excel and Outlook) Basic understanding of Commercial principles such as cost price, sell price and gross profit etc. Basic understanding of project delivery principles such as Project timelines, order of events and logistical requirements Basic understanding of physical retail equipment or at least the desire to learn Ability to efficiently gather information from different parts of the business, such as Warehouse, Logistics, Procurement and Manufacturing relating to the delivery of retail installation projects Briefing skills (written and spoken articulation) to the Implementation team on the key requirements for delivery and installation in line with the agreed process Ability to work under pressure Willingness to be flexible with working hours to respond to the needs of the business
May 13, 2024
Full time
One of our Hemel Hempstead based clients requires a Project Control Coordinator (PCC) to report to the Operations Manager, to co-ordinate project activity in supporting sales opportunities for the supply of equipment and services for the retail sector. A fundamental responsibility of the PCC is to ensure that all physical activity is reflected accurately in our ERP system through the administration of Sales Orders and other connected ERP processes. All activity must be planned to deliver the customer's requirements to agreed costs and time. This includes the preparation of quotes and estimations by the work breakdown and program, maintaining close liaison with all relevant departments. Working in partnership with the Operations Manager within the designated customer team, this role will ensure that all activity is visible and reported accurately into Sales force or other reporting tools such as bespoke project trackers Job Description The Project Coordinator will join a customer team responsible for the following activities: Equipment call-offs Internal Pricing Enquiries from Procurement Detailed equipment and services quotations to the end client (usually a retailer or their appointed Main Contractor) Sales order entry using our ERP software Month end routines Invoicing Commercial invoices for exporting goods overseas Project co-ordination with other departments such as Procurement, Warehouse, Design, Sales, Finance and Site Project Managers Be a client-facing point of contact for operational elements of the service provision Run daily reports to check all goods have been despatched as requested General office based tasks to support operational activity Liaising with Contractors and Quantity Surveyors Using customer online portals to manage programme requirements Managing lead times and customer expectations Skills Required Competent in the use of Microsoft 365 (Word, Excel and Outlook) Basic understanding of Commercial principles such as cost price, sell price and gross profit etc. Basic understanding of project delivery principles such as Project timelines, order of events and logistical requirements Basic understanding of physical retail equipment or at least the desire to learn Ability to efficiently gather information from different parts of the business, such as Warehouse, Logistics, Procurement and Manufacturing relating to the delivery of retail installation projects Briefing skills (written and spoken articulation) to the Implementation team on the key requirements for delivery and installation in line with the agreed process Ability to work under pressure Willingness to be flexible with working hours to respond to the needs of the business
Job Title: HR Coordinator Salary: £26,000 - £29,000pa (DOE) Location: Staffordshire Type: Permanent Hours: Monday - Friday Are you passionate about a career in HR? Are you people focussed with the ability to forge amazing working relationships with your peers? Have you recently finished your education in HR and now looking for an exciting opportunity to begin your HR career? Then if so, we want to hear from you! Our client based in Staffordshire are seeking a talented HR Co-ordintator to join the team on a permanent basis. As the HR Co-ordinator you will be a highly personable individual who always puts people first. You will be driven, organised and approachable. As the HR Co-Ordinator you will be responsible for forging excellent relationships with hiring managers, managing the on boarding process of new starters, involved with ER issues that arise and at all times understanding the importance of confidentiality within a HR function. This is a great opportunity to be part of a supporting team and a fantastic opportunity for someone who is looking to push their HR career further. You will be supported within the role at all times and become part of an award-winning family Business. Main duties and responsibilities: Creating and maintaining employee records and updating and maintain the HR database and LMS platforms Updating HR documents such as company policies, Employee Handbook and HR page on the Company Intranet site Building and maintaining employee relations Advising and coaching line managers on policies and procedures Administering new employee processes - preparing contacts, offer letters, pre-employment checks Facilitating and running the onboarding process including all new starter inductions Process leaver information and carrying out exit interviews Reporting regularly on HR metrics Assisting with payroll and managing all sickness and holiday to be presented to the HR Director Ensure all employees attend and complete their internal and external learning Monitoring the L&D platform, uploading and logging any new training Carry out the administrative duties in the recruitment process - preparing recruitment documents, organising interviews, drafting and replacing adverts and administering psychometric tests Respond to reference requests for current or ex-employees Coaching and supporting managers and employers on career management and employment development at Grade 2 and below Assist the HR Director in developing new projects and processes Assist in formal meetings such a disciplinaries and grievances Managing short term absence within the Business as well as long term absence including communication with GP/Occupational Health and working with HR Director or line managers to provide solutions Ad-hoc projects and duties throughout the year such as organising internal events Skills and experience sought: A minimum of 1 years' experience working within a busy HR department Experience of being involved with recruitment and conducting interviews Degree educated (desired) CIPD Level 3 desired but not essential Experience of databases and processes It literate with all Microsoft packages Personal Qualities Highly personable and approachable Excellent communication skills Highly organised with great time management skills Discreet with the ability to manage highly confidential information Resilient with a 'can do' attitude. Benefits: 25 days holiday + Bank Holidays Christmas and New Year shut down Company Pension Scheme Company sick pay scheme Mental Health initiative Social events throughout the year Closing date: 18/5/2024 To Apply please follow the application process for the site this job is advertised on or email your CV to (url removed) By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website. Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.
May 12, 2024
Full time
Job Title: HR Coordinator Salary: £26,000 - £29,000pa (DOE) Location: Staffordshire Type: Permanent Hours: Monday - Friday Are you passionate about a career in HR? Are you people focussed with the ability to forge amazing working relationships with your peers? Have you recently finished your education in HR and now looking for an exciting opportunity to begin your HR career? Then if so, we want to hear from you! Our client based in Staffordshire are seeking a talented HR Co-ordintator to join the team on a permanent basis. As the HR Co-ordinator you will be a highly personable individual who always puts people first. You will be driven, organised and approachable. As the HR Co-Ordinator you will be responsible for forging excellent relationships with hiring managers, managing the on boarding process of new starters, involved with ER issues that arise and at all times understanding the importance of confidentiality within a HR function. This is a great opportunity to be part of a supporting team and a fantastic opportunity for someone who is looking to push their HR career further. You will be supported within the role at all times and become part of an award-winning family Business. Main duties and responsibilities: Creating and maintaining employee records and updating and maintain the HR database and LMS platforms Updating HR documents such as company policies, Employee Handbook and HR page on the Company Intranet site Building and maintaining employee relations Advising and coaching line managers on policies and procedures Administering new employee processes - preparing contacts, offer letters, pre-employment checks Facilitating and running the onboarding process including all new starter inductions Process leaver information and carrying out exit interviews Reporting regularly on HR metrics Assisting with payroll and managing all sickness and holiday to be presented to the HR Director Ensure all employees attend and complete their internal and external learning Monitoring the L&D platform, uploading and logging any new training Carry out the administrative duties in the recruitment process - preparing recruitment documents, organising interviews, drafting and replacing adverts and administering psychometric tests Respond to reference requests for current or ex-employees Coaching and supporting managers and employers on career management and employment development at Grade 2 and below Assist the HR Director in developing new projects and processes Assist in formal meetings such a disciplinaries and grievances Managing short term absence within the Business as well as long term absence including communication with GP/Occupational Health and working with HR Director or line managers to provide solutions Ad-hoc projects and duties throughout the year such as organising internal events Skills and experience sought: A minimum of 1 years' experience working within a busy HR department Experience of being involved with recruitment and conducting interviews Degree educated (desired) CIPD Level 3 desired but not essential Experience of databases and processes It literate with all Microsoft packages Personal Qualities Highly personable and approachable Excellent communication skills Highly organised with great time management skills Discreet with the ability to manage highly confidential information Resilient with a 'can do' attitude. Benefits: 25 days holiday + Bank Holidays Christmas and New Year shut down Company Pension Scheme Company sick pay scheme Mental Health initiative Social events throughout the year Closing date: 18/5/2024 To Apply please follow the application process for the site this job is advertised on or email your CV to (url removed) By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website. Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.
Community and Digital Co-ordinator We are delighted to share this new and exciting opportunity for a Community and Digital Co-ordinator to join a dynamic organisation, in this hybrid working role. Position: Community and Digital Co-ordinator Location: Manchester/hybrid (minimum 3 days a week in the office and/or visiting business partners) Salary: £26,218 per annum Hours: Full time, 35 hours a week Contract: Fixed term until 31 March 2025 Benefits: Flexible working options, pension scheme, discounted travel to work schemes, employee wellbeing assistance programme including free eye tests, personal and professional growth and development, including coaching and trade union. Closing Date: 26th May 2024. We reserve the right to close the role early should a suitable candidate be found before this date. First interview: Tuesday 4th June 2024, in Manchester About the Role The organisation are developing a digital hub Our Business' to support and grow co-operatives, mutuals, social and community enterprises, referred as an inclusive business community. As Community and Digital Co-ordinator for Our Business , you will involve contributing to the delivery of the platform by effectively managing digital content, fostering community engagement, and promotional activities. Main duties include: Deliver the agreed project outcomes of Our Business. Serve as a key point of contact for project partners supporting them to share events, training, and resources on the platform Provide support for community engagement initiatives Coordinate outreach activities to connect with potential members and stakeholders Foster meaningful interactions with the community Serve as a point of contact for members seeking assistance Assist in analysing EDI data Implement and execute social media marketing strategies to raise awareness of the platform and drive user engagement Manage and maintain social media accounts Develop and implement strategies to grow and engage our online community across various digital platforms, including social media, forums, online groups and at physical events The organisation is led by unwavering values of solidarity, self-responsibility, equity, and honesty, therefore if you share these core values, we would be delighted to receive your application. About You We are looking for someone with experience in community management or related role, for example, connecting peers, developing relationships, and building trust in a community or knowledge network. You will have: A strong understanding of digital marketing tools Experience of social media management, combining attention to detail to ensure accuracy and quality in content creation Business or community engagement experience, with excellent written/verbal communication Strong organisational skills, with the ability to manage multiple tasks, prioritise activities, and meet deadlines Highly developed IT skills with the ability to use a variety of computer systems. A strong understanding of, and commitment to, equality and diversity principles and practice. The ability to work independently and collaboratively in a fast-paced environment. About the Organisation As the voice of the UK s co-operative movement, we empower and support co-operative enterprises with specialised knowledge and expertise, to grow the co-operative economy and create a fairer society. From football clubs and farms to convenience stores and pubs, there are more than 7,000 co-operatives in the UK, each owned and controlled by their members and based on a set of shared principles and values. By promoting shared wealth through member ownership, we are committed to enabling anyone in the UK to form, or join, thriving and sustainable co-ops. Other roles you may have experience in could include Community, Digital, Community and Digital, Community Connector, Community Engagement, Marketing, Digital Marketing, Community Coordinator, Digital Coordinator, Community and Digital Coordinator, Community Engagement Officer, Community Engagement Coordinator. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
May 11, 2024
Contractor
Community and Digital Co-ordinator We are delighted to share this new and exciting opportunity for a Community and Digital Co-ordinator to join a dynamic organisation, in this hybrid working role. Position: Community and Digital Co-ordinator Location: Manchester/hybrid (minimum 3 days a week in the office and/or visiting business partners) Salary: £26,218 per annum Hours: Full time, 35 hours a week Contract: Fixed term until 31 March 2025 Benefits: Flexible working options, pension scheme, discounted travel to work schemes, employee wellbeing assistance programme including free eye tests, personal and professional growth and development, including coaching and trade union. Closing Date: 26th May 2024. We reserve the right to close the role early should a suitable candidate be found before this date. First interview: Tuesday 4th June 2024, in Manchester About the Role The organisation are developing a digital hub Our Business' to support and grow co-operatives, mutuals, social and community enterprises, referred as an inclusive business community. As Community and Digital Co-ordinator for Our Business , you will involve contributing to the delivery of the platform by effectively managing digital content, fostering community engagement, and promotional activities. Main duties include: Deliver the agreed project outcomes of Our Business. Serve as a key point of contact for project partners supporting them to share events, training, and resources on the platform Provide support for community engagement initiatives Coordinate outreach activities to connect with potential members and stakeholders Foster meaningful interactions with the community Serve as a point of contact for members seeking assistance Assist in analysing EDI data Implement and execute social media marketing strategies to raise awareness of the platform and drive user engagement Manage and maintain social media accounts Develop and implement strategies to grow and engage our online community across various digital platforms, including social media, forums, online groups and at physical events The organisation is led by unwavering values of solidarity, self-responsibility, equity, and honesty, therefore if you share these core values, we would be delighted to receive your application. About You We are looking for someone with experience in community management or related role, for example, connecting peers, developing relationships, and building trust in a community or knowledge network. You will have: A strong understanding of digital marketing tools Experience of social media management, combining attention to detail to ensure accuracy and quality in content creation Business or community engagement experience, with excellent written/verbal communication Strong organisational skills, with the ability to manage multiple tasks, prioritise activities, and meet deadlines Highly developed IT skills with the ability to use a variety of computer systems. A strong understanding of, and commitment to, equality and diversity principles and practice. The ability to work independently and collaboratively in a fast-paced environment. About the Organisation As the voice of the UK s co-operative movement, we empower and support co-operative enterprises with specialised knowledge and expertise, to grow the co-operative economy and create a fairer society. From football clubs and farms to convenience stores and pubs, there are more than 7,000 co-operatives in the UK, each owned and controlled by their members and based on a set of shared principles and values. By promoting shared wealth through member ownership, we are committed to enabling anyone in the UK to form, or join, thriving and sustainable co-ops. Other roles you may have experience in could include Community, Digital, Community and Digital, Community Connector, Community Engagement, Marketing, Digital Marketing, Community Coordinator, Digital Coordinator, Community and Digital Coordinator, Community Engagement Officer, Community Engagement Coordinator. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Marketing and Sales Suppoer Coordinator - Office based in stunning Manchester City Centre Offices - close to public transport! We are looking for a super organised deadline smasher who can facilitate success across marketing and sales functions. You will need to coordinate projects, this is a role for an organised professional with energy, insanely good communication skills and a strong understanding of marketing functions and campaigns. A wonderful agile, fast paced role for a motivated, strong communicator! £30,000 - £35,000 plus benefits package and buzzing team - Brilliant opportunity in the most ambitious growth organisation in Manchester. the glue on various projects between Sales & marketing in this very modern agile fluid support role! We always look for personality, attitude and intelligence first, 7/10 skills/exp match 2nd Brilliant Manchester based role for a dynamic up and coming professional with 4-6 years exp. Are you super organised? A project coordination ninja who can multi-task and meet deadlines? This is a mega opportunity to work for a growing SaaS / Tech business based in Manchester. Multiple projects, fantastic team, loads to get stuck in to! Speak to for the details. Sales & marketing Project Coordinator - Organisation - Administration - Communication - Time Management - deadline smasher - elite communicator! The Benefits you ll get: Competitive Salary - Career - training - personal development 25 days holiday, plus bank holidays. Day off on your birthday. Perkbox discounts. Holidays increase after 2- and 5-years service. Pension Plan and Life Insurance. Access to Employee Assistance Programme. Company incentives, access to discount schemes. The Role & You: We need you to have some synergy with the skill sets needed to do this role. Personality and attitude is key! Common sense and strong work ethic. We ideally need a strong education or Degree and 4-6 years work experience (bonus would be marketing dept or sales dept experience and working to deadlines!) Support the Sales and Marketing functions with scheduling, agenda creation, and distribution of materials. Manage sales enablement documentation, preparing new content and reviewing existing collaterals to ensure they are suitable for current and future requirements such as "campaign toolkits" including crib sheet messages, email and social media assets and other sales training ads. Assist in the development and implementation of prospect engagement initiatives with sales to achieve company objectives. Help create marketing materials such as brochures, service agreement templates to presentations. Manage sales and service function inbound requests and coordinate completion based on prioritisation and available resources. Coordinate the cross-functional marketing team in terms of roadmap planning, campaign briefing and team/people ticketing to execute promotional campaigns across various channels, including social media, email, paid media and more Manage the end-to-end briefing process, from collecting data, and collating research and input from senior stakeholders to create a robust brief to support commercial targets, to ensuring there is a clear start, middle and end to the campaign itself - ensure the department is clear on the programme objectives & deliverables. Coordinate the execution of all multi-channel campaigns via a ticketing system, communicating to senior managers on status of deliverables completion against deadlines. Collect performance insights from teams during campaigns running period to share with management to support the optimisation of campaigns. Coordinate campaign debriefing sessions to share learns & insights with wider team to help improve the outputs in follow up activities. Manage the "always on" brand channels including email footers, website timeline, product login page to office signage ensuring on a monthly basis (at minimum) that the channels update with the latest information and campaigns against the commercial goals set out by the manager. Assist in organising and attending marketing events, trade shows, and exhibitions. Research industry activity and highlight areas of importance to inform roadmap and planning. Assist awards submissions for BHR UK in terms of schedule, submission contribution, attendance at awards events to identifying new awards. Assist in the preparation of presentations, proposals, and contracts. Buzzing Manchester based Administration and Project Coordination role, speak to !
May 11, 2024
Full time
Marketing and Sales Suppoer Coordinator - Office based in stunning Manchester City Centre Offices - close to public transport! We are looking for a super organised deadline smasher who can facilitate success across marketing and sales functions. You will need to coordinate projects, this is a role for an organised professional with energy, insanely good communication skills and a strong understanding of marketing functions and campaigns. A wonderful agile, fast paced role for a motivated, strong communicator! £30,000 - £35,000 plus benefits package and buzzing team - Brilliant opportunity in the most ambitious growth organisation in Manchester. the glue on various projects between Sales & marketing in this very modern agile fluid support role! We always look for personality, attitude and intelligence first, 7/10 skills/exp match 2nd Brilliant Manchester based role for a dynamic up and coming professional with 4-6 years exp. Are you super organised? A project coordination ninja who can multi-task and meet deadlines? This is a mega opportunity to work for a growing SaaS / Tech business based in Manchester. Multiple projects, fantastic team, loads to get stuck in to! Speak to for the details. Sales & marketing Project Coordinator - Organisation - Administration - Communication - Time Management - deadline smasher - elite communicator! The Benefits you ll get: Competitive Salary - Career - training - personal development 25 days holiday, plus bank holidays. Day off on your birthday. Perkbox discounts. Holidays increase after 2- and 5-years service. Pension Plan and Life Insurance. Access to Employee Assistance Programme. Company incentives, access to discount schemes. The Role & You: We need you to have some synergy with the skill sets needed to do this role. Personality and attitude is key! Common sense and strong work ethic. We ideally need a strong education or Degree and 4-6 years work experience (bonus would be marketing dept or sales dept experience and working to deadlines!) Support the Sales and Marketing functions with scheduling, agenda creation, and distribution of materials. Manage sales enablement documentation, preparing new content and reviewing existing collaterals to ensure they are suitable for current and future requirements such as "campaign toolkits" including crib sheet messages, email and social media assets and other sales training ads. Assist in the development and implementation of prospect engagement initiatives with sales to achieve company objectives. Help create marketing materials such as brochures, service agreement templates to presentations. Manage sales and service function inbound requests and coordinate completion based on prioritisation and available resources. Coordinate the cross-functional marketing team in terms of roadmap planning, campaign briefing and team/people ticketing to execute promotional campaigns across various channels, including social media, email, paid media and more Manage the end-to-end briefing process, from collecting data, and collating research and input from senior stakeholders to create a robust brief to support commercial targets, to ensuring there is a clear start, middle and end to the campaign itself - ensure the department is clear on the programme objectives & deliverables. Coordinate the execution of all multi-channel campaigns via a ticketing system, communicating to senior managers on status of deliverables completion against deadlines. Collect performance insights from teams during campaigns running period to share with management to support the optimisation of campaigns. Coordinate campaign debriefing sessions to share learns & insights with wider team to help improve the outputs in follow up activities. Manage the "always on" brand channels including email footers, website timeline, product login page to office signage ensuring on a monthly basis (at minimum) that the channels update with the latest information and campaigns against the commercial goals set out by the manager. Assist in organising and attending marketing events, trade shows, and exhibitions. Research industry activity and highlight areas of importance to inform roadmap and planning. Assist awards submissions for BHR UK in terms of schedule, submission contribution, attendance at awards events to identifying new awards. Assist in the preparation of presentations, proposals, and contracts. Buzzing Manchester based Administration and Project Coordination role, speak to !
Team Assistant - £25,000 - £28,000 35 hours per week, 26 days holiday, hybrid working, class pass - access to gyms, fitness studios, salons and spas A wonderful opportunity for an experienced administrator/team assistant/coordinator to join this inspirational charity in a newly formed role. This organisation provides programmes for underrepresented beneficiaries, supporting young people, enriching society and helping communities. They are looking for additional administrative support to help coordinate activity across all operations of the business. A mix of remote and office-based working is offered (3 days needing to be in the offices based near Lewisham) The successful candidate will need to demonstrate administrative experience, including dealing with correspondence and preparing meeting papers, working within an office environment. A good working knowledge of MS Office is needed as well as experience using databases and online platforms. They are looking for a self-starter who enjoys responsibility, an excellent communicator and someone who excels in organising and can manage projects and activities across differing business areas. Reporting into and in collaboration with the EA to the CEO and the Strategic Director, this position offers much variety and responsibilities including: Acting as the primary point of contact for all inquiries and correspondence related to organisational operations and to the Heads of Department Providing administrative support to the Programme and Income Generation teams as needed Supporting internal and external meetings, including compiling meeting agendas and providing relevant information and necessary documents. Forward planning on key dates, ensuring papers are produced and circulated in good time, attending meetings and minuting, circulating and following up on agreed actions Supporting the delivery of staff events and or training Providing refreshments and IT support for meetings involving external attendee Liaising with the EA and business areas to manage the production of papers for the Board and other Trustee and committee meetings Drafting letters, presentations, internal communications, and other written documents Maintaining and developing good relations with external stakeholders such as Corporate Partners, participants and education institutions Ensuring all stakeholder information and communication is treated with appropriate levels of confidentiality, complying with Data Protection and Fundraising Regulator guidance Regularly reporting on all activity on internal CRM systems for impact tracking, Donorfy and Salesforce Supporting with the management of the SharePoint system, ensuring strict filing systems are implemented Attending internal and external training courses IDA Recruitment Ltd specialises in office support recruitment across London. We work with sectors from Creative start ups, Third Sector organisations to companies within Professional Services. We have a great deal of experience of the London Market and throughout our careers have nurtured long term respectful relationships with candidates, enabling them to reach their potential. Due to high volumes we are unable to respond to every application. We expect to contact successful candidates within 5 working days.
May 11, 2024
Full time
Team Assistant - £25,000 - £28,000 35 hours per week, 26 days holiday, hybrid working, class pass - access to gyms, fitness studios, salons and spas A wonderful opportunity for an experienced administrator/team assistant/coordinator to join this inspirational charity in a newly formed role. This organisation provides programmes for underrepresented beneficiaries, supporting young people, enriching society and helping communities. They are looking for additional administrative support to help coordinate activity across all operations of the business. A mix of remote and office-based working is offered (3 days needing to be in the offices based near Lewisham) The successful candidate will need to demonstrate administrative experience, including dealing with correspondence and preparing meeting papers, working within an office environment. A good working knowledge of MS Office is needed as well as experience using databases and online platforms. They are looking for a self-starter who enjoys responsibility, an excellent communicator and someone who excels in organising and can manage projects and activities across differing business areas. Reporting into and in collaboration with the EA to the CEO and the Strategic Director, this position offers much variety and responsibilities including: Acting as the primary point of contact for all inquiries and correspondence related to organisational operations and to the Heads of Department Providing administrative support to the Programme and Income Generation teams as needed Supporting internal and external meetings, including compiling meeting agendas and providing relevant information and necessary documents. Forward planning on key dates, ensuring papers are produced and circulated in good time, attending meetings and minuting, circulating and following up on agreed actions Supporting the delivery of staff events and or training Providing refreshments and IT support for meetings involving external attendee Liaising with the EA and business areas to manage the production of papers for the Board and other Trustee and committee meetings Drafting letters, presentations, internal communications, and other written documents Maintaining and developing good relations with external stakeholders such as Corporate Partners, participants and education institutions Ensuring all stakeholder information and communication is treated with appropriate levels of confidentiality, complying with Data Protection and Fundraising Regulator guidance Regularly reporting on all activity on internal CRM systems for impact tracking, Donorfy and Salesforce Supporting with the management of the SharePoint system, ensuring strict filing systems are implemented Attending internal and external training courses IDA Recruitment Ltd specialises in office support recruitment across London. We work with sectors from Creative start ups, Third Sector organisations to companies within Professional Services. We have a great deal of experience of the London Market and throughout our careers have nurtured long term respectful relationships with candidates, enabling them to reach their potential. Due to high volumes we are unable to respond to every application. We expect to contact successful candidates within 5 working days.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Playing an important support role at BDO, our Secretarial and Administration team contributes to our success by taking responsibility for planning and organisation. Their proactive approach to what we do ensures our projects operate seamlessly and co-operation remains strong across our firm. Whatever the challenge, they provide the foundations on which we can excel. Joining this team, you'll enjoy a friendly and supportive environment - and plenty of variety to keep you on your toes. Want to play your part in our international operation? We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. As Business Coordinator for our Business Services & Outsourcing (BSO) team, you will be responsible for: Processing onboarding and project acceptance and maintain the regulatory requirements within the department. Coordination of statutory searches. Alphatax submissions. IXBRL uploads onto portal. Prepare and circulate reports for key stakeholders. Liaise with audit business coordinators in respect of timing of audits, provisions required and when final accounts are available. Maintain relevant file documentation and manage project workflow. Manage various tasks & milestones within various online applications for projects. Maintain the resource booking system. STBV - monthly and annual support on tracking /portal work. Coordination of billing and correspondence. Production and finalisation of various documents for key stakeholders. Coordinate key meetings and timetables to ensure deadlines are met. Liaison with the Business Support Hub to get tasks done. Coding supplier invoices. We're looking for someone with: IT skills: Excel, MS Dynamics, Word, MS teams, One Drive & SharePoint and PowerPoint (preferred) Experience with Workday preferred A flexible and proactive approach to support multiple streams within the department Excellent written and verbal communication The ability to build relationships and work within a team environment across streams and offices The ability to navigate and manage various internal processes Accuracy and attention to detail A growth mind set and problem solving approach Tact and discretion The ability to work on own initiative and be self-motivated The ability to manage a number of projects and prioritise tasks Confidence working with a variety of key stakeholders and varying needs You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
May 11, 2024
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Playing an important support role at BDO, our Secretarial and Administration team contributes to our success by taking responsibility for planning and organisation. Their proactive approach to what we do ensures our projects operate seamlessly and co-operation remains strong across our firm. Whatever the challenge, they provide the foundations on which we can excel. Joining this team, you'll enjoy a friendly and supportive environment - and plenty of variety to keep you on your toes. Want to play your part in our international operation? We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. As Business Coordinator for our Business Services & Outsourcing (BSO) team, you will be responsible for: Processing onboarding and project acceptance and maintain the regulatory requirements within the department. Coordination of statutory searches. Alphatax submissions. IXBRL uploads onto portal. Prepare and circulate reports for key stakeholders. Liaise with audit business coordinators in respect of timing of audits, provisions required and when final accounts are available. Maintain relevant file documentation and manage project workflow. Manage various tasks & milestones within various online applications for projects. Maintain the resource booking system. STBV - monthly and annual support on tracking /portal work. Coordination of billing and correspondence. Production and finalisation of various documents for key stakeholders. Coordinate key meetings and timetables to ensure deadlines are met. Liaison with the Business Support Hub to get tasks done. Coding supplier invoices. We're looking for someone with: IT skills: Excel, MS Dynamics, Word, MS teams, One Drive & SharePoint and PowerPoint (preferred) Experience with Workday preferred A flexible and proactive approach to support multiple streams within the department Excellent written and verbal communication The ability to build relationships and work within a team environment across streams and offices The ability to navigate and manage various internal processes Accuracy and attention to detail A growth mind set and problem solving approach Tact and discretion The ability to work on own initiative and be self-motivated The ability to manage a number of projects and prioritise tasks Confidence working with a variety of key stakeholders and varying needs You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
WHAT YOU'LL DO As a Business Development Manager within BCG's Principal Investors and Private Equity (PIPE) Practice Area (PA), you will work closely with the regional Sector directors, as well as Regional leaders and their leadership teams in development and growth of the practice area and shaping and orchestrating its commercial agenda. Particular focus will be on the EMESA Region. You will also collaborate closely with the rest of the PA management and operations team and Knowledge Team; as well as other global and regional BCG teams, as needed. More specifically, activities will include but are not limited to: Business development: Support leadership in market sensing, business development planning and tracking, including aligning on priority clients and offerings. Identify key BD initiatives and commercial opportunities, manage their execution, and report on revenue and lead flow. Go-to-market: Actively drive commercialization of key offerings in close collaboration with our Portfolio Value Acceleration and Product teams and consulting teams, as well as Functional and Industry Practices. Create go-to-market materials, ensuring Managing Directors and Partners (MDPs) have full access to relevant commercial materials. Competitive intelligence: Gather and analyze information on differentiating IP, business models and offerings of key competitors. Develop recommendations on commercial approach and IP development and design implementation plan. Cross-functional collaboration: Build strong linkages to relevant teams across PIPE and inFunctional and Industry Practices and align on Topic/Sector priorities and specific go-to-market plans (incl. customized content needed, specific campaigns, priority clients). Setting up and leading internal processes related to data flows and reporting, involving multiple functions and databases As part of the Business Development BCG community, you will work closely with your sector teams, but also with your BD manager colleagues and contribute to the testing / refining and exchange of best practices across the community. YOU'RE GOOD AT Self-starting with a strong worth ethic, entrepreneurial drive to work autonomously and in a multinational team Earning the respect of a very senior cohort, all Managing Directors, that are remotely located, juggling the various priorities and viewpoints of the Leadership Team members, showing influence to compile inputs and opinions from the Leadership Team members, while still meeting demanding deadlines Operating effectively in a matrix organization with the ability to prioritize and make decisions, managing ambiguity with a high level of comfort Complex project management with the ability to multi-task and drive advanced strategic analysis (beyond data) and leverage results for impact Working closely with the Knowledge Team to align regional and topic / sector priorities; exchange on content and client activities and help drive broader KT network and product / service portfolio, supporting knowledge management and knowledge curation Executing budget monitoring; managing the advancement and commercialization of the topic / sector, supporting road shows or client events where necessary; tracking impact Leading others, including senior business leaders in clarifying problems and developing solutions by building cross-topic/sector partnerships - building consensus, persuading and influencing. Motivating others to deliver highest standards, providing direction, mentoring and coaching. Supporting business development initiatives, including priority proposals and selling materials, in partnership with ECT and KT team YOU BRING (EXPERIENCE & QUALIFICATIONS) 6-8 years of relevant experience Master's degree preferred Role related certifications preferred Ability to manage and drive area of accountabilities, contributing to higher level agenda setting Ability to lead complex, broader sub functional teams or projects fully independently and provide direction to others Ability to resolve complex issues and non-defined problems autonomously, with full business acumen Strong interpersonal skills & Ability to influence senior stakeholders Ability to respect sensitive client, BCG, and people related information as personal and confidential Strong written and verbal communication skills Strong team collaboration skillset Advanced knowledge in Outlook, PowerPoint, and Excel; additionally, Tableau and Alteryx would be a plus YOU'LL WORK WITH The Business Development Manager works closely with the regional Sector directors/managers, as well as Regional leaders and their leadership teams for setting and executing the commercial agenda. For daily business, the candidate collaborates closely with other Sector and Regional Managers, Practice Area Coordinators, Marketers and Knowledge Experts as well as their peers from adjacent practices. Further collaboration with other global and regional BCG teams occurs as needed. ADDITIONAL INFORMATION Practice Area Management & Operations team members keep BCG's industry and functional practice areas operating responsively and efficiently. As a member of this team, you will contribute directly to the success of our business through a number of roles, including content development, process management, marketing, meeting and conference management, and internal/external communications.
May 11, 2024
Full time
WHAT YOU'LL DO As a Business Development Manager within BCG's Principal Investors and Private Equity (PIPE) Practice Area (PA), you will work closely with the regional Sector directors, as well as Regional leaders and their leadership teams in development and growth of the practice area and shaping and orchestrating its commercial agenda. Particular focus will be on the EMESA Region. You will also collaborate closely with the rest of the PA management and operations team and Knowledge Team; as well as other global and regional BCG teams, as needed. More specifically, activities will include but are not limited to: Business development: Support leadership in market sensing, business development planning and tracking, including aligning on priority clients and offerings. Identify key BD initiatives and commercial opportunities, manage their execution, and report on revenue and lead flow. Go-to-market: Actively drive commercialization of key offerings in close collaboration with our Portfolio Value Acceleration and Product teams and consulting teams, as well as Functional and Industry Practices. Create go-to-market materials, ensuring Managing Directors and Partners (MDPs) have full access to relevant commercial materials. Competitive intelligence: Gather and analyze information on differentiating IP, business models and offerings of key competitors. Develop recommendations on commercial approach and IP development and design implementation plan. Cross-functional collaboration: Build strong linkages to relevant teams across PIPE and inFunctional and Industry Practices and align on Topic/Sector priorities and specific go-to-market plans (incl. customized content needed, specific campaigns, priority clients). Setting up and leading internal processes related to data flows and reporting, involving multiple functions and databases As part of the Business Development BCG community, you will work closely with your sector teams, but also with your BD manager colleagues and contribute to the testing / refining and exchange of best practices across the community. YOU'RE GOOD AT Self-starting with a strong worth ethic, entrepreneurial drive to work autonomously and in a multinational team Earning the respect of a very senior cohort, all Managing Directors, that are remotely located, juggling the various priorities and viewpoints of the Leadership Team members, showing influence to compile inputs and opinions from the Leadership Team members, while still meeting demanding deadlines Operating effectively in a matrix organization with the ability to prioritize and make decisions, managing ambiguity with a high level of comfort Complex project management with the ability to multi-task and drive advanced strategic analysis (beyond data) and leverage results for impact Working closely with the Knowledge Team to align regional and topic / sector priorities; exchange on content and client activities and help drive broader KT network and product / service portfolio, supporting knowledge management and knowledge curation Executing budget monitoring; managing the advancement and commercialization of the topic / sector, supporting road shows or client events where necessary; tracking impact Leading others, including senior business leaders in clarifying problems and developing solutions by building cross-topic/sector partnerships - building consensus, persuading and influencing. Motivating others to deliver highest standards, providing direction, mentoring and coaching. Supporting business development initiatives, including priority proposals and selling materials, in partnership with ECT and KT team YOU BRING (EXPERIENCE & QUALIFICATIONS) 6-8 years of relevant experience Master's degree preferred Role related certifications preferred Ability to manage and drive area of accountabilities, contributing to higher level agenda setting Ability to lead complex, broader sub functional teams or projects fully independently and provide direction to others Ability to resolve complex issues and non-defined problems autonomously, with full business acumen Strong interpersonal skills & Ability to influence senior stakeholders Ability to respect sensitive client, BCG, and people related information as personal and confidential Strong written and verbal communication skills Strong team collaboration skillset Advanced knowledge in Outlook, PowerPoint, and Excel; additionally, Tableau and Alteryx would be a plus YOU'LL WORK WITH The Business Development Manager works closely with the regional Sector directors/managers, as well as Regional leaders and their leadership teams for setting and executing the commercial agenda. For daily business, the candidate collaborates closely with other Sector and Regional Managers, Practice Area Coordinators, Marketers and Knowledge Experts as well as their peers from adjacent practices. Further collaboration with other global and regional BCG teams occurs as needed. ADDITIONAL INFORMATION Practice Area Management & Operations team members keep BCG's industry and functional practice areas operating responsively and efficiently. As a member of this team, you will contribute directly to the success of our business through a number of roles, including content development, process management, marketing, meeting and conference management, and internal/external communications.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our greatest asset is our people, so our HR team focus on ensuring we are all reaching our potential. They use their specialist expertise to help us attract great talent, enable our employees to succeed and inspire a unified culture of development across our firm. By playing a role in the recruitment and management of our people, they help change lives and influence the future of BDO. Join a driven and passionate team where you can be yourself, while also helping your colleagues to achieve their ambitions. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The role of Senior HR Services Manager is to ensure delivery of HR Services activities in accordance with governance, process compliance, relevant policies and agreed service level agreements. This role leads the HR Services Team which is a team of 11 including a HR Services Assistant Manager, 2 HR Advisors and 8 HR Services Coordinators who are predominantly based in the BDO Gatwick office.? HR Services are responsible for all HR related administration supporting the full employee lifecycle. In this busy and rewarding role you'll: Be the subject matter expert in BDO HR policy, processes and relevant legislation as it relates to HR Services Keep up to date with legislative changes and how these relate to the HR Services function in collaboration with ER colleagues Have oversight and overall accountability for HR Services processes that have migrated to the Shared Service Centre for delivery. Be accountable for data integrity in the HR systems Leverage the subject matter experts across the HR function and key stakeholders in the business to identify and leverage these opportunities. Build and maintain relationships with key stakeholders including Partners Continually seek ways in which operational efficiency can be achieved through technology enablement and ways of working adaptation.? Improve the quality and effectiveness of the HR Services team Create an environment where team members are encouraged to share new ideas, learn from mistakes and are supportive of each other's strengths and development needs Be the escalation for HR Services Assistant Manager and team members for guidance and advice Manage function within agreed financial budget Manage Service Level Agreements for all HR transactional services and value add to the business can be quantified Vendor manage outsourced HR services activities You'll be someone with: A relevant degree / professional qualification (CiPD qualification preferred) Evidence of leading and delivering change within an HR Services function Proven experience of owning, designing, developing and implementing HR Services governance, processes and procedures, preferably within a professional services firm Knowledge of legal matters as they relate to HR and HR Services function Proven experience of HR systems; preferably Workday and ServiceNow A high level of personal commitment to task completion, with the ability to prioritise Project management experience gained through relevant project implementation(s) desirable The ability and confidence to offer appropriate constructive challenge across all organisational levels Systems experience with an ability to make commercially based recommendations on the basis of MI Excellent influencing and communication skills with a logical and pragmatic style The Ability to coach, develop, motivate and manage people You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're ad
May 10, 2024
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our greatest asset is our people, so our HR team focus on ensuring we are all reaching our potential. They use their specialist expertise to help us attract great talent, enable our employees to succeed and inspire a unified culture of development across our firm. By playing a role in the recruitment and management of our people, they help change lives and influence the future of BDO. Join a driven and passionate team where you can be yourself, while also helping your colleagues to achieve their ambitions. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The role of Senior HR Services Manager is to ensure delivery of HR Services activities in accordance with governance, process compliance, relevant policies and agreed service level agreements. This role leads the HR Services Team which is a team of 11 including a HR Services Assistant Manager, 2 HR Advisors and 8 HR Services Coordinators who are predominantly based in the BDO Gatwick office.? HR Services are responsible for all HR related administration supporting the full employee lifecycle. In this busy and rewarding role you'll: Be the subject matter expert in BDO HR policy, processes and relevant legislation as it relates to HR Services Keep up to date with legislative changes and how these relate to the HR Services function in collaboration with ER colleagues Have oversight and overall accountability for HR Services processes that have migrated to the Shared Service Centre for delivery. Be accountable for data integrity in the HR systems Leverage the subject matter experts across the HR function and key stakeholders in the business to identify and leverage these opportunities. Build and maintain relationships with key stakeholders including Partners Continually seek ways in which operational efficiency can be achieved through technology enablement and ways of working adaptation.? Improve the quality and effectiveness of the HR Services team Create an environment where team members are encouraged to share new ideas, learn from mistakes and are supportive of each other's strengths and development needs Be the escalation for HR Services Assistant Manager and team members for guidance and advice Manage function within agreed financial budget Manage Service Level Agreements for all HR transactional services and value add to the business can be quantified Vendor manage outsourced HR services activities You'll be someone with: A relevant degree / professional qualification (CiPD qualification preferred) Evidence of leading and delivering change within an HR Services function Proven experience of owning, designing, developing and implementing HR Services governance, processes and procedures, preferably within a professional services firm Knowledge of legal matters as they relate to HR and HR Services function Proven experience of HR systems; preferably Workday and ServiceNow A high level of personal commitment to task completion, with the ability to prioritise Project management experience gained through relevant project implementation(s) desirable The ability and confidence to offer appropriate constructive challenge across all organisational levels Systems experience with an ability to make commercially based recommendations on the basis of MI Excellent influencing and communication skills with a logical and pragmatic style The Ability to coach, develop, motivate and manage people You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're ad