TRR have an exciting opportunity for an experienced ServiceNow Architect. This role requires you to provide expert guidance on ServiceNow capabilities and solutions and supporting developers with technical builds in ServiceNow. The role is based in Manchester with hybrid working (1 day per week in office) and is offering £75k - £85k Salary + Bonus / Benefits. Responsibilities Design and develop ServiceNow solutions based on requirements. Deliver high-quality ServiceNow code and customizations, complete with documentation and testing. Implement solutions in accordance with business and process requirements, following sound design principles. Enhance application operating efficiency and adapt to new requirements as necessary. Collaborate with colleagues and utilize all available resources to identify the best solutions for customer needs. Skills / Experience ServiceNow Certifications: System Administrator, Certified Implementation Specialist in ITSM, and other areas would be useful. Extensive experience in ServiceNow implementation, including deep knowledge of its functionality, database structure, developer APIs, development tools, and techniques. Strong team player with the ability to report issues and risks, participate in team meetings, and share ideas. Excellent written and verbal communication skills. Advanced understanding of ITIL beyond the Foundation level. Please share your CV for more information.
May 18, 2024
Full time
TRR have an exciting opportunity for an experienced ServiceNow Architect. This role requires you to provide expert guidance on ServiceNow capabilities and solutions and supporting developers with technical builds in ServiceNow. The role is based in Manchester with hybrid working (1 day per week in office) and is offering £75k - £85k Salary + Bonus / Benefits. Responsibilities Design and develop ServiceNow solutions based on requirements. Deliver high-quality ServiceNow code and customizations, complete with documentation and testing. Implement solutions in accordance with business and process requirements, following sound design principles. Enhance application operating efficiency and adapt to new requirements as necessary. Collaborate with colleagues and utilize all available resources to identify the best solutions for customer needs. Skills / Experience ServiceNow Certifications: System Administrator, Certified Implementation Specialist in ITSM, and other areas would be useful. Extensive experience in ServiceNow implementation, including deep knowledge of its functionality, database structure, developer APIs, development tools, and techniques. Strong team player with the ability to report issues and risks, participate in team meetings, and share ideas. Excellent written and verbal communication skills. Advanced understanding of ITIL beyond the Foundation level. Please share your CV for more information.
ServiceNow Developer Our client, a leading company in the financial services sector, is seeking a talented ServiceNow Developer to join their expanding technology team. Role & Responsibilities: Extensive ServiceNow experience in development, configuration, and administration Scripting experience with JavaScript, AngularJS, and/or ReactJS Current experience serving in a technical ServiceNow role for the implementation of features within the ITSM, ITOM, Security Operations, and/or HR product suites. Strong understanding of the overall ServiceNow platform and Integration tools Experience with Agile development and project methodology. Ability to work in dynamic, fast-paced, delivery-oriented environment. Effective communication and documentation skills Functional knowledge of cloud infrastructure Experience with ServiceNow upgrade cycle(s) Key Skills: Proven experience as a Full Stack Developer Strong knowledge of ServiceNow platform and development best practices Proficiency in JavaScript, HTML, CSS, and other web technologies Ability to work collaboratively in a team environment Excellent problem-solving and communication skills If this is of interest, please apply directly or send your CV to .
May 18, 2024
Full time
ServiceNow Developer Our client, a leading company in the financial services sector, is seeking a talented ServiceNow Developer to join their expanding technology team. Role & Responsibilities: Extensive ServiceNow experience in development, configuration, and administration Scripting experience with JavaScript, AngularJS, and/or ReactJS Current experience serving in a technical ServiceNow role for the implementation of features within the ITSM, ITOM, Security Operations, and/or HR product suites. Strong understanding of the overall ServiceNow platform and Integration tools Experience with Agile development and project methodology. Ability to work in dynamic, fast-paced, delivery-oriented environment. Effective communication and documentation skills Functional knowledge of cloud infrastructure Experience with ServiceNow upgrade cycle(s) Key Skills: Proven experience as a Full Stack Developer Strong knowledge of ServiceNow platform and development best practices Proficiency in JavaScript, HTML, CSS, and other web technologies Ability to work collaboratively in a team environment Excellent problem-solving and communication skills If this is of interest, please apply directly or send your CV to .
Senior ServiceNow Developer: Up to £73,153, 28.97% pension, hybrid working, flexible hours, investment in your L&D and career growth and lots more DWP. Digital with Purpose. Do you thrive in a challenging environment and actively seek solutions? We have a great opportunity to join our community of amazing experts at DWP Digital as a Senior ServiceNow Developer. You will join a team within DWP working on the largest government installation of ServiceNow within Europe. You will be responsible for developing stories, providing technical input and assistance to colleagues within your feature team. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year, to support millions of daily users. Our DWP Digital teams are delivering a once-in-a-generation transformation of products and services that almost everyone in the UK will use, at key times in their lives. We're using fresh ideas and leading-edge technologies to create innovative, scalable and user-centric digital solutions that are changing how government works. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. Delivery. Work. Projects. Our ServiceNow platform currently supports circa 120,000 colleagues across the ITSM, ITOM, SPM, NLU, Security and HR On-boarding modules exposing us regularly to a wide range of different challenges and opportunities within the ServiceNow ecosphere. You will work within, and contribute to, the overall Software Development Lifecycle Process as part of a delivery team focused on one or more products, providing specialist technical support and assistance to feature teams and projects ensuring definition and delivery of requisite functional requirements to roadmap developments. Day to day you will: Deliver new configuration and functionality to the ServiceNow Production instance in line with the DWP Software Delivery Lifecycle and DWP Place roadmap. Complete stories assigned or escalate blockers to ensure that development is completed to expected standards and are delivered within timescales. Manage the technical progression of more junior developers within your reporting line. Perform technical reviews of other developers work and provide any required guidance. Line manage developers outside of your feature team(s). Create and maintain documentation. Be an intrinsic part of the ServiceNow Product Delivery Unit, working alongside other members of the feature team and DWP internal teams and end user communities. What skills, knowledge or experience will you need? A significant understanding of the ServiceNow platform from a development perspective. Significant experience of IT Infrastructure services or applications within a large-scale organisation in any of build, operate or engineering contexts. Experience of delivering solutions within an agile framework. Significant experience of troubleshooting and resolving complex issue across an enterprise tooling infrastructure, individually or as part of a team. The ability to demonstrate experience of effectively communicating at different levels, across multifunctional teams and areas. Leadership and mentoring skills in order to build capability of self and others. Details. Wages. Perks. You'll join us in your choice of our digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle-upon-Tyne or Sheffield, whichever is more convenient for you. We also have all the tools and tech we need to enable our people to work flexibly. We work a hybrid model with a mix of home working and time in the office. In return for your skills, we offer a competitive pay of up to £73,153. You'll be eligible for a brilliant civil service pension with employer contributions worth over £15,000 per year You'll get a generous leave package starting at 26 days, plus all the usual bank holidays, and the option to take extra days off on flexi leave. We also have a broad benefits package built around your work-life balance which includes: Flexible working, flexi hours and flexi days Hybrid working: some time in a hub with the team, some time at home Family-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket Working in an award-winning environment and culture Professional development, coaching, mentoring and career progression opportunities. Process. Stage 1: Application Stage 2: Interview We know how valuable your time is. We have a clear and succinct hiring process with only TWO STAGES .
May 17, 2024
Full time
Senior ServiceNow Developer: Up to £73,153, 28.97% pension, hybrid working, flexible hours, investment in your L&D and career growth and lots more DWP. Digital with Purpose. Do you thrive in a challenging environment and actively seek solutions? We have a great opportunity to join our community of amazing experts at DWP Digital as a Senior ServiceNow Developer. You will join a team within DWP working on the largest government installation of ServiceNow within Europe. You will be responsible for developing stories, providing technical input and assistance to colleagues within your feature team. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year, to support millions of daily users. Our DWP Digital teams are delivering a once-in-a-generation transformation of products and services that almost everyone in the UK will use, at key times in their lives. We're using fresh ideas and leading-edge technologies to create innovative, scalable and user-centric digital solutions that are changing how government works. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. Delivery. Work. Projects. Our ServiceNow platform currently supports circa 120,000 colleagues across the ITSM, ITOM, SPM, NLU, Security and HR On-boarding modules exposing us regularly to a wide range of different challenges and opportunities within the ServiceNow ecosphere. You will work within, and contribute to, the overall Software Development Lifecycle Process as part of a delivery team focused on one or more products, providing specialist technical support and assistance to feature teams and projects ensuring definition and delivery of requisite functional requirements to roadmap developments. Day to day you will: Deliver new configuration and functionality to the ServiceNow Production instance in line with the DWP Software Delivery Lifecycle and DWP Place roadmap. Complete stories assigned or escalate blockers to ensure that development is completed to expected standards and are delivered within timescales. Manage the technical progression of more junior developers within your reporting line. Perform technical reviews of other developers work and provide any required guidance. Line manage developers outside of your feature team(s). Create and maintain documentation. Be an intrinsic part of the ServiceNow Product Delivery Unit, working alongside other members of the feature team and DWP internal teams and end user communities. What skills, knowledge or experience will you need? A significant understanding of the ServiceNow platform from a development perspective. Significant experience of IT Infrastructure services or applications within a large-scale organisation in any of build, operate or engineering contexts. Experience of delivering solutions within an agile framework. Significant experience of troubleshooting and resolving complex issue across an enterprise tooling infrastructure, individually or as part of a team. The ability to demonstrate experience of effectively communicating at different levels, across multifunctional teams and areas. Leadership and mentoring skills in order to build capability of self and others. Details. Wages. Perks. You'll join us in your choice of our digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle-upon-Tyne or Sheffield, whichever is more convenient for you. We also have all the tools and tech we need to enable our people to work flexibly. We work a hybrid model with a mix of home working and time in the office. In return for your skills, we offer a competitive pay of up to £73,153. You'll be eligible for a brilliant civil service pension with employer contributions worth over £15,000 per year You'll get a generous leave package starting at 26 days, plus all the usual bank holidays, and the option to take extra days off on flexi leave. We also have a broad benefits package built around your work-life balance which includes: Flexible working, flexi hours and flexi days Hybrid working: some time in a hub with the team, some time at home Family-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket Working in an award-winning environment and culture Professional development, coaching, mentoring and career progression opportunities. Process. Stage 1: Application Stage 2: Interview We know how valuable your time is. We have a clear and succinct hiring process with only TWO STAGES .
ServiceNow Developer Salary up to £70000 I am recruiting on behalf of a client who are looking to add a ServiceNow developer to their ever-increasing IT Systems Team. This role is a growth role, my client are investing heavily in the platform, and they are looking for someone who can support the existing internal functions and the Managed Services offering. Alongside this there is a level of autonomy to explore and utilise new features. You will be tasked with but not limited to: Design and configuration of the platform and modules - ITSM, CSM, ITOM. Supporting day to day operation of the platform. Working with the current team to fulfill business requirements, whilst using your knowledge to push and promote improvements to generate and increase return on investment. What we are looking for: Proven ServiceNow development experience. Experience and knowledge of languages such as: HTML, CSS, JavaScript. Experience working in a Domain Separated Platform ServiceNow certification would be advantageous: System Administrator, CIS-CSM, CIS-ITSM. ITIL v4 Foundation qualified would also be preferable. We are looking for UK based candidates in Greater Manchester, Yorkshire and Buckinghamshire.
May 16, 2024
Full time
ServiceNow Developer Salary up to £70000 I am recruiting on behalf of a client who are looking to add a ServiceNow developer to their ever-increasing IT Systems Team. This role is a growth role, my client are investing heavily in the platform, and they are looking for someone who can support the existing internal functions and the Managed Services offering. Alongside this there is a level of autonomy to explore and utilise new features. You will be tasked with but not limited to: Design and configuration of the platform and modules - ITSM, CSM, ITOM. Supporting day to day operation of the platform. Working with the current team to fulfill business requirements, whilst using your knowledge to push and promote improvements to generate and increase return on investment. What we are looking for: Proven ServiceNow development experience. Experience and knowledge of languages such as: HTML, CSS, JavaScript. Experience working in a Domain Separated Platform ServiceNow certification would be advantageous: System Administrator, CIS-CSM, CIS-ITSM. ITIL v4 Foundation qualified would also be preferable. We are looking for UK based candidates in Greater Manchester, Yorkshire and Buckinghamshire.
Senior ServiceNow Developer: Up to £73,153, 28.97% pension, hybrid working, flexible hours, investment in your L&D and career growth and lots more DWP. Digital with Purpose. Do you thrive in a challenging environment and actively seek solutions? We have a great opportunity to join our community of amazing experts at DWP Digital as a Senior ServiceNow Developer click apply for full job details
May 15, 2024
Full time
Senior ServiceNow Developer: Up to £73,153, 28.97% pension, hybrid working, flexible hours, investment in your L&D and career growth and lots more DWP. Digital with Purpose. Do you thrive in a challenging environment and actively seek solutions? We have a great opportunity to join our community of amazing experts at DWP Digital as a Senior ServiceNow Developer click apply for full job details
ServiceNow Developer - SPM (Outside IR35) Exceptional Daily Rate (Outside IR35)6 Month ContractRemote (Occasional Trip to office in Edinburgh)Posted 27/02/24CVs by 5pm 03/05/24Start date: May - Jul 24 Meraki Talent's client is a market leader in the international investment and long-term funds market. A UK based company - with a global reach throughout the world. They are looking for a ServiceNow Developer (SPM) to join the team. They are looking for someone who has extensive ServiceNow experience and with the SPM (Strategic Portfolio Management) module. Responsibilities of ServiceNow Developer (SPM) Lead the transition of SPM service from a 3rd party to internal organisation Collaborate closely with the ServiceNow Product and Platform Owner. Drive the development and delivery of ServiceNow enhancements, new features, and integrations. Maintain and deliver the SPM solution with a focus on Project/Programme Management, Timesheets, Resource Management, Financial Management, Reporting, and Scaled Agile Framework. Background of ServiceNow Developer (SPM) Extensive experience as a ServiceNow Developer Experience with SPM module Industry experience is open Strong team working and stakeholder engagement skills Is this job for you? At Meraki, we love recruitment and love words. Is this you? Rory wants: ServiceNow, Developer, SPM, Strategic Portfolio Management Please see our website page headed (eg) 'Privacy Notice' for an explanation about how we use information we collect about you'
May 14, 2024
Full time
ServiceNow Developer - SPM (Outside IR35) Exceptional Daily Rate (Outside IR35)6 Month ContractRemote (Occasional Trip to office in Edinburgh)Posted 27/02/24CVs by 5pm 03/05/24Start date: May - Jul 24 Meraki Talent's client is a market leader in the international investment and long-term funds market. A UK based company - with a global reach throughout the world. They are looking for a ServiceNow Developer (SPM) to join the team. They are looking for someone who has extensive ServiceNow experience and with the SPM (Strategic Portfolio Management) module. Responsibilities of ServiceNow Developer (SPM) Lead the transition of SPM service from a 3rd party to internal organisation Collaborate closely with the ServiceNow Product and Platform Owner. Drive the development and delivery of ServiceNow enhancements, new features, and integrations. Maintain and deliver the SPM solution with a focus on Project/Programme Management, Timesheets, Resource Management, Financial Management, Reporting, and Scaled Agile Framework. Background of ServiceNow Developer (SPM) Extensive experience as a ServiceNow Developer Experience with SPM module Industry experience is open Strong team working and stakeholder engagement skills Is this job for you? At Meraki, we love recruitment and love words. Is this you? Rory wants: ServiceNow, Developer, SPM, Strategic Portfolio Management Please see our website page headed (eg) 'Privacy Notice' for an explanation about how we use information we collect about you'
Our client is looking for a ServiceNow Developer to work on a contractual basis. The ideal candidate for the position must have the following qualifications: Proven experience as a ServiceNow Developer, with expertise in configuring and customizing ServiceNow applications. Strong proficiency in JavaScript, HTML, CSS, and ServiceNow Scripting languages (eg, Glide, Jelly). Experience with ITSM/Integration and CSM (Customer Service Management) modules. SC Cleared/Security Cleared. This position needs to be filled urgently. If you are interested, please apply through the link provided
May 14, 2024
Contractor
Our client is looking for a ServiceNow Developer to work on a contractual basis. The ideal candidate for the position must have the following qualifications: Proven experience as a ServiceNow Developer, with expertise in configuring and customizing ServiceNow applications. Strong proficiency in JavaScript, HTML, CSS, and ServiceNow Scripting languages (eg, Glide, Jelly). Experience with ITSM/Integration and CSM (Customer Service Management) modules. SC Cleared/Security Cleared. This position needs to be filled urgently. If you are interested, please apply through the link provided
Servicenow Developer/Servicenow engineer Flexible Remote Working (1-2 days a week) London/Manchester The ServiceNow Developer will be responsible for configuring and developing solutions. Other responsibilities include designing, developing, deploying, installing, configuring and maintaining standard, sustainable solutions on the ServiceNow platform with regards to discipline and software. This is a global Global role, responsible for the day to day technical management of the ServiceNow Product suite. Primary contact for all ServiceNow integration and enhancement requests. Translating requirements into ServiceNow technical solutions and optimise automation and integration. Acting as the ServiceNow Platform SME and technical escalation point for junior staff. Key Skills Excellent communication and stakeholder management skills ServiceNow Admin Certified ServiceNow Scripting such as, UI Policy, UI Action Client Scripts, Email Inbound, Business Rule. Strong experience with Service Portal & Widget Creation Flow Designer Integration Hub Service Mapping Discovery Deep understanding of ServiceNow Best Practice and new features
May 13, 2024
Full time
Servicenow Developer/Servicenow engineer Flexible Remote Working (1-2 days a week) London/Manchester The ServiceNow Developer will be responsible for configuring and developing solutions. Other responsibilities include designing, developing, deploying, installing, configuring and maintaining standard, sustainable solutions on the ServiceNow platform with regards to discipline and software. This is a global Global role, responsible for the day to day technical management of the ServiceNow Product suite. Primary contact for all ServiceNow integration and enhancement requests. Translating requirements into ServiceNow technical solutions and optimise automation and integration. Acting as the ServiceNow Platform SME and technical escalation point for junior staff. Key Skills Excellent communication and stakeholder management skills ServiceNow Admin Certified ServiceNow Scripting such as, UI Policy, UI Action Client Scripts, Email Inbound, Business Rule. Strong experience with Service Portal & Widget Creation Flow Designer Integration Hub Service Mapping Discovery Deep understanding of ServiceNow Best Practice and new features
Head of Automation AI experience or knowledge required Fully remote Up to 85k + bonus We are working with a successful Test Consultancy who work with multiple high profile and SME accounts. They are a very forward thinking business, always striving to introduce the best and latest technologies for their clients. Candidates must have experience in, or a very good understanding of, the benefits of Artificial Intelligence within test. This is a hands on testing role which will utilise your experience in automation, driving continuous improvements and leading a team of QA Engineers and Developers. Skills and experience will include: Point of escalation for Automation Services and QA Engineers and Development resource Owner of the Automation product set, planning and managing enhancements with the team Strategic thinking and problem-solving skills, with the ability to translate business requirements into actionable automation (and possibly AI strategies) Focus on continuous QA improvements including usage of appropriate testing tools, test techniques, test automation including future technology opportunities (AI would be particularly interesting) Keep QA best practice standards up to date, along with supporting documentation for service support, onboarding, and maintenance Accountable for the test automation projects, mentor, and provide leadership to the QA automation developers and Leads Tech experience including: Designed and built automation frameworks on a range of technology and toolsets covering Unit, API, UI level automation, including but not limited to - Selenium, Specflow, Serenity BDD/Specflow, Appium, Cypress, Playwright, Postman, Rest Assured, Jmeter, BrowserStack, Saucelabs (or similar). Experience of coding with Java and .Net environments Experience of codeless automation tools, and ERP tool extensions (e.g. ATF in ServiceNow) Knowledge of automation solutions for non-functional phases of testing such as Accessibility, Performance, and Security. Providing automation solutions within a CI/CD environment Implementing automation across Cloud based pipelines and implementations such as Azure and AWS. Ideally, an understanding of the potential of AI within the QA landscape This is a fully remote role with occasional visits to Head Office. People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
May 11, 2024
Full time
Head of Automation AI experience or knowledge required Fully remote Up to 85k + bonus We are working with a successful Test Consultancy who work with multiple high profile and SME accounts. They are a very forward thinking business, always striving to introduce the best and latest technologies for their clients. Candidates must have experience in, or a very good understanding of, the benefits of Artificial Intelligence within test. This is a hands on testing role which will utilise your experience in automation, driving continuous improvements and leading a team of QA Engineers and Developers. Skills and experience will include: Point of escalation for Automation Services and QA Engineers and Development resource Owner of the Automation product set, planning and managing enhancements with the team Strategic thinking and problem-solving skills, with the ability to translate business requirements into actionable automation (and possibly AI strategies) Focus on continuous QA improvements including usage of appropriate testing tools, test techniques, test automation including future technology opportunities (AI would be particularly interesting) Keep QA best practice standards up to date, along with supporting documentation for service support, onboarding, and maintenance Accountable for the test automation projects, mentor, and provide leadership to the QA automation developers and Leads Tech experience including: Designed and built automation frameworks on a range of technology and toolsets covering Unit, API, UI level automation, including but not limited to - Selenium, Specflow, Serenity BDD/Specflow, Appium, Cypress, Playwright, Postman, Rest Assured, Jmeter, BrowserStack, Saucelabs (or similar). Experience of coding with Java and .Net environments Experience of codeless automation tools, and ERP tool extensions (e.g. ATF in ServiceNow) Knowledge of automation solutions for non-functional phases of testing such as Accessibility, Performance, and Security. Providing automation solutions within a CI/CD environment Implementing automation across Cloud based pipelines and implementations such as Azure and AWS. Ideally, an understanding of the potential of AI within the QA landscape This is a fully remote role with occasional visits to Head Office. People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
Willmott Dixon Group
Letchworth Garden City, Hertfordshire
Willmott Dixon are looking for a Service Desk Analyst to join our busy IT Service Desk Team on a 12 month fixed term contract basis. The Service Desk Analyst will be responsible for providing first class customer service and support to users throughout our business. Our Head Office is located in Letchworth Garden City. The role will be hybrid or remote working but there will be a few occasions when you are required to come into the office. Why should you apply to Willmott Dixon? Our talented IT team have worked tirelessly throughout the last few years to provide the business with a best in class IT service that has kept the business running in the face of the challenges that have been thrown at us. They are a great team to work with and would describe themselves as: - Flexible Fun Uncomplicated Genuine and friendly Innovative and keen to improve Responsive to customer needs Not only are they a genuinely nice bunch of people, they are also passionate about ensuring that the business has the technical toolset that they need to stay ahead of the competition. This means that the business has invested heavily within IT over the last couple of years and will continue to do so throughout 2023 and beyond! Our customers are really important to us and we strive to provide our customers with the best experience possible with every contact that they have with the team. Within this role you will be the first point of contact with our end users, you will be the face / voice of IT and you will be working with customers to provide timely solutions to their technical issues. With this in mind, we are looking for people that have exceptional customer service skills with a desire to help people and to provide a solution to their problem. You will ideally be a fast learner with an interest in IT and technology and a desire to add to your technical skills and knowledge. Previous experience within an IT based role is not required for this role, we will provide the training and support that an individual may require to be successful in this position. Contact will be made via 4 channels, telephone, self-service, chat and e-mail. The expectation is for most contacts to be resolved at the desk. In addition to providing this service to end users this individual will also need to have the ability to work within other IT teams needed, within reason. Essential Criteria Previous experience within a customer service focused role Strong written and spoken communication skills with the confidence to articulate issues with all seniority levels, from entry level to C suite members. Telephone based customer support. Prioritisation and organisation skills to control the allocation and flow of incoming Incidents. The ability to use available resources to aid problem solving. Ability to be self-directed with initiative and to be able to solve practical problems with limited supervision. Desirable Criteria Familiar with ITIL principles Knowledge of Microsoft 365 and Windows 11 Previously worked on an IT service desk Knowledge of ServiceNow ticketing system Additional Information Willmott Dixon embraces diversity in the workplace and will consider flexible and agile working. We are a disability confident employer. Benefits: In return we reward our people generously with a competitive package that gives you flexible benefits to fit your lifestyle and priorities. This includes but is not limited to, an enhanced pension scheme, full / heavily discounted private medical, life assurance, incentive bonus and a car scheme which will make us a market leader in sustainable company travel. Applicable roles will benefit from a motoring expenditure allowance (MEA) and everyone can access a new generation of low carbon and electric cars via the Willmott Dixon run car leasing scheme. About Us With 170 years of rich history, Willmott Dixon's purpose beyond profit is to deliver brilliant buildings, transform lives, strengthen communities, and enhance the environment so our world is fit for future generations. Ensuring that we add lasting value to the neighbourhoods we work in; our values, people, innovation, partnerships and focus on sustainability has allowed us to build a successful and trusted privately owned business where our people can thrive. Construction is changing and we are at the forefront of that change. Pioneering new ways to build, innovating the way construction is viewed and establishing ourselves as one of the top employers in any industry. It truly is an amazing company in one of the most exciting industries with a vast array of professional career paths. Willmott Dixon has recently been awarded No 1 in the Best "Big"Companies (2022) to work for and already holds the Times Top 50 Employers for Women 2022 and is the first major contractor and developer to win a King's Award for Enterprise in the category of sustainable development
May 09, 2024
Contractor
Willmott Dixon are looking for a Service Desk Analyst to join our busy IT Service Desk Team on a 12 month fixed term contract basis. The Service Desk Analyst will be responsible for providing first class customer service and support to users throughout our business. Our Head Office is located in Letchworth Garden City. The role will be hybrid or remote working but there will be a few occasions when you are required to come into the office. Why should you apply to Willmott Dixon? Our talented IT team have worked tirelessly throughout the last few years to provide the business with a best in class IT service that has kept the business running in the face of the challenges that have been thrown at us. They are a great team to work with and would describe themselves as: - Flexible Fun Uncomplicated Genuine and friendly Innovative and keen to improve Responsive to customer needs Not only are they a genuinely nice bunch of people, they are also passionate about ensuring that the business has the technical toolset that they need to stay ahead of the competition. This means that the business has invested heavily within IT over the last couple of years and will continue to do so throughout 2023 and beyond! Our customers are really important to us and we strive to provide our customers with the best experience possible with every contact that they have with the team. Within this role you will be the first point of contact with our end users, you will be the face / voice of IT and you will be working with customers to provide timely solutions to their technical issues. With this in mind, we are looking for people that have exceptional customer service skills with a desire to help people and to provide a solution to their problem. You will ideally be a fast learner with an interest in IT and technology and a desire to add to your technical skills and knowledge. Previous experience within an IT based role is not required for this role, we will provide the training and support that an individual may require to be successful in this position. Contact will be made via 4 channels, telephone, self-service, chat and e-mail. The expectation is for most contacts to be resolved at the desk. In addition to providing this service to end users this individual will also need to have the ability to work within other IT teams needed, within reason. Essential Criteria Previous experience within a customer service focused role Strong written and spoken communication skills with the confidence to articulate issues with all seniority levels, from entry level to C suite members. Telephone based customer support. Prioritisation and organisation skills to control the allocation and flow of incoming Incidents. The ability to use available resources to aid problem solving. Ability to be self-directed with initiative and to be able to solve practical problems with limited supervision. Desirable Criteria Familiar with ITIL principles Knowledge of Microsoft 365 and Windows 11 Previously worked on an IT service desk Knowledge of ServiceNow ticketing system Additional Information Willmott Dixon embraces diversity in the workplace and will consider flexible and agile working. We are a disability confident employer. Benefits: In return we reward our people generously with a competitive package that gives you flexible benefits to fit your lifestyle and priorities. This includes but is not limited to, an enhanced pension scheme, full / heavily discounted private medical, life assurance, incentive bonus and a car scheme which will make us a market leader in sustainable company travel. Applicable roles will benefit from a motoring expenditure allowance (MEA) and everyone can access a new generation of low carbon and electric cars via the Willmott Dixon run car leasing scheme. About Us With 170 years of rich history, Willmott Dixon's purpose beyond profit is to deliver brilliant buildings, transform lives, strengthen communities, and enhance the environment so our world is fit for future generations. Ensuring that we add lasting value to the neighbourhoods we work in; our values, people, innovation, partnerships and focus on sustainability has allowed us to build a successful and trusted privately owned business where our people can thrive. Construction is changing and we are at the forefront of that change. Pioneering new ways to build, innovating the way construction is viewed and establishing ourselves as one of the top employers in any industry. It truly is an amazing company in one of the most exciting industries with a vast array of professional career paths. Willmott Dixon has recently been awarded No 1 in the Best "Big"Companies (2022) to work for and already holds the Times Top 50 Employers for Women 2022 and is the first major contractor and developer to win a King's Award for Enterprise in the category of sustainable development
Systematix is currently looking for a ServiceNow Developer to assist with an ITSM deployment project. ABOUT THE PROJECT Our client is one of the world's leading Life Science organizations, with offices around the globe. As they continue to expand their footprint, they require ServiceNowITSM Developers for their Shared Services team. As a key member of the team, you will be responsible for implementing standards and innovative solutions that support the success of the collaborative, science and technology driven businesses, specifically focused on the implementation, development and configuration and administration of ServiceNow. ABOUT THE RESPONSIBILITIES Create rational, competent-based technological designs from functional specifications Design, develop, and customize ServiceNow applications, modules, and integrations to meet business needs. Perform code reviews to ensure that the quality bar is being met with regard to coding standards, integration, extensibility, and security. Implement and maintain ITSM processes, including incident management, problem management, change management, and service catalogue. Create and configure workflows, business rules, UI policies, and notifications. Troubleshoot and resolve issues related to ServiceNow functionality. Collaborate with cross-functional teams to ensure seamless integration with other systems. Provide technical guidance and mentorship to junior developers. ABOUT THE QUALIFICATIONS Bachelor's degree in Computer Science or closely related field Experienced in the implementation and operation of the ServiceNow platform Strong experience with ServiceNow development Knowledgeable in CMDB and ITSM Experience with3rd party software integrations with ServiceNow Significant experience supporting infrastructures and projects Experienced in enterprise operations where teamwork, communication, process and monitoring are key elements to success. Proven track-record of successfully leading technical implementations of new services as part of a project team. ServiceNow certifications are a very strong asset ABOUT THE ROLE This is a 6-month remote contract role to be performed in the Western European time zone. ABOUT SYSTEMATIX: Systematix is a Global Consulting and Resourcing firm head quartered in Canada with offices across North America and the United Kingdom. We provide the highest calibre consulting solutions to a diverse client base that includes all levels of Government and all Private Industry sectors. Systematix is committed to creating a diverse, inclusive environment and is proud to be an equal opportunity employer. At Systematix, we don't just accept difference, we thrive on it and believe that diverse cultures, perspectives, and experiences enhance our workforce and bring value to our community. Systematix Technology Consultants Inc has adopted the Employment Equity Policy to promote the full participation and advancement of
May 08, 2024
Full time
Systematix is currently looking for a ServiceNow Developer to assist with an ITSM deployment project. ABOUT THE PROJECT Our client is one of the world's leading Life Science organizations, with offices around the globe. As they continue to expand their footprint, they require ServiceNowITSM Developers for their Shared Services team. As a key member of the team, you will be responsible for implementing standards and innovative solutions that support the success of the collaborative, science and technology driven businesses, specifically focused on the implementation, development and configuration and administration of ServiceNow. ABOUT THE RESPONSIBILITIES Create rational, competent-based technological designs from functional specifications Design, develop, and customize ServiceNow applications, modules, and integrations to meet business needs. Perform code reviews to ensure that the quality bar is being met with regard to coding standards, integration, extensibility, and security. Implement and maintain ITSM processes, including incident management, problem management, change management, and service catalogue. Create and configure workflows, business rules, UI policies, and notifications. Troubleshoot and resolve issues related to ServiceNow functionality. Collaborate with cross-functional teams to ensure seamless integration with other systems. Provide technical guidance and mentorship to junior developers. ABOUT THE QUALIFICATIONS Bachelor's degree in Computer Science or closely related field Experienced in the implementation and operation of the ServiceNow platform Strong experience with ServiceNow development Knowledgeable in CMDB and ITSM Experience with3rd party software integrations with ServiceNow Significant experience supporting infrastructures and projects Experienced in enterprise operations where teamwork, communication, process and monitoring are key elements to success. Proven track-record of successfully leading technical implementations of new services as part of a project team. ServiceNow certifications are a very strong asset ABOUT THE ROLE This is a 6-month remote contract role to be performed in the Western European time zone. ABOUT SYSTEMATIX: Systematix is a Global Consulting and Resourcing firm head quartered in Canada with offices across North America and the United Kingdom. We provide the highest calibre consulting solutions to a diverse client base that includes all levels of Government and all Private Industry sectors. Systematix is committed to creating a diverse, inclusive environment and is proud to be an equal opportunity employer. At Systematix, we don't just accept difference, we thrive on it and believe that diverse cultures, perspectives, and experiences enhance our workforce and bring value to our community. Systematix Technology Consultants Inc has adopted the Employment Equity Policy to promote the full participation and advancement of
JOB DESCRIPTION AND RESPONSIBILITIES:• Examine existing software and determine requirements for new/modified systems in the light of client's business needs• Undertake feasibility study to design software solutions• Write and code individual programs according to specifications• Develop user interfaces• Test and correct software programs• Write code for specialist programming for computer applications, (for example, artificial intelligence, 3D engine development)• Implement and evaluate the software• Plan and maintain database structures• Write operational documentation and provides subsequent support and training for users JOB REQUIREMENT:• The right candidate is required to have a good understanding of networking/distributed computing environment concepts; understanding of principles of routing, client/server programming, and the understanding of consistent network-wide enterprise-class subsystems. • You need to be Pro-active, driven & adaptable. • Due to the technical nature of the job, proficiency in the following is a mandatory requirement for this job: 1. Technical and professional skill or knowledge in Core Java, J 2 EE, JavaScript, JDBC, HTML,WebServices(SOAP and RESTful), Spring, Hibernate, Struts and iBatis, XML, JSON andOracle Database. 2. You should also have knowledge of be ServiceNow Certified System Administrator, ServiceNow Certified Application Developer, ServiceNow IT Operations Management Community Leader, ServiceNow acclaimed IT Operations Management Expert. 3. You should be a ServiceNow Certified System Administrator, ServiceNow Certified Application Developer, Certified Implementation Specialist ITSM, Service Provider. You should also have Micro Certification on Automated Test Framework, Performance Analytics.• Minimum 5 years relevant experience is required in the Information Technology industry.
May 08, 2024
Full time
JOB DESCRIPTION AND RESPONSIBILITIES:• Examine existing software and determine requirements for new/modified systems in the light of client's business needs• Undertake feasibility study to design software solutions• Write and code individual programs according to specifications• Develop user interfaces• Test and correct software programs• Write code for specialist programming for computer applications, (for example, artificial intelligence, 3D engine development)• Implement and evaluate the software• Plan and maintain database structures• Write operational documentation and provides subsequent support and training for users JOB REQUIREMENT:• The right candidate is required to have a good understanding of networking/distributed computing environment concepts; understanding of principles of routing, client/server programming, and the understanding of consistent network-wide enterprise-class subsystems. • You need to be Pro-active, driven & adaptable. • Due to the technical nature of the job, proficiency in the following is a mandatory requirement for this job: 1. Technical and professional skill or knowledge in Core Java, J 2 EE, JavaScript, JDBC, HTML,WebServices(SOAP and RESTful), Spring, Hibernate, Struts and iBatis, XML, JSON andOracle Database. 2. You should also have knowledge of be ServiceNow Certified System Administrator, ServiceNow Certified Application Developer, ServiceNow IT Operations Management Community Leader, ServiceNow acclaimed IT Operations Management Expert. 3. You should be a ServiceNow Certified System Administrator, ServiceNow Certified Application Developer, Certified Implementation Specialist ITSM, Service Provider. You should also have Micro Certification on Automated Test Framework, Performance Analytics.• Minimum 5 years relevant experience is required in the Information Technology industry.
New Role: ServiceNow Developer - Banking IndustryI am currently partnered with a leading financial services organization who are growing their ServiceNow team, this role will be 90% remote however it will require some travel to my clients office hub in London.Location: London, UK Salary: £65,000 - £80,000k per annum - DOEKey Skills:-3+ year's hands-on ServiceNow development experience.-Experience with multiple ServiceNow implementations, with basic understanding of project life-cycle along with Agile/Scrum working styles.-ITSM experience, Service Portal development experience, integration experience with REST and SOAP.Benefits: 28 Days Holiday + Bank Holidays. Generous pension scheme Huge investment into training and certifications If you want to find out more information please contact me on or on .
May 08, 2024
Full time
New Role: ServiceNow Developer - Banking IndustryI am currently partnered with a leading financial services organization who are growing their ServiceNow team, this role will be 90% remote however it will require some travel to my clients office hub in London.Location: London, UK Salary: £65,000 - £80,000k per annum - DOEKey Skills:-3+ year's hands-on ServiceNow development experience.-Experience with multiple ServiceNow implementations, with basic understanding of project life-cycle along with Agile/Scrum working styles.-ITSM experience, Service Portal development experience, integration experience with REST and SOAP.Benefits: 28 Days Holiday + Bank Holidays. Generous pension scheme Huge investment into training and certifications If you want to find out more information please contact me on or on .
I am currently on the hunt for a Security Cleared ServiceNow Developer to join a public sector consultancy client that is looking to supply into a large government project. The ideal candidate will have extensive hands on experience with the ServiceNow platform and its related technologies. Furthermore you should have also worked within the Public Sector and have obtained security clearance that is still active.Contract - 6 Months - Outside IR35 - Remote If this sounds like you please apply with your up to date CV and I should be in touch to secure your availability for interviews.
May 08, 2024
Contractor
I am currently on the hunt for a Security Cleared ServiceNow Developer to join a public sector consultancy client that is looking to supply into a large government project. The ideal candidate will have extensive hands on experience with the ServiceNow platform and its related technologies. Furthermore you should have also worked within the Public Sector and have obtained security clearance that is still active.Contract - 6 Months - Outside IR35 - Remote If this sounds like you please apply with your up to date CV and I should be in touch to secure your availability for interviews.
Are you a C# Web Developer with .Net experience? If so read on! We are seeking a web developer to assist with the day to day maintenance and updating of existing applications as well as assisting in the development of new applications through Project activity hosted on OnPrem, .Net or on ServiceNow. You will be working on one ore more projects relating to core technology platform, working alongside click apply for full job details
Feb 01, 2024
Full time
Are you a C# Web Developer with .Net experience? If so read on! We are seeking a web developer to assist with the day to day maintenance and updating of existing applications as well as assisting in the development of new applications through Project activity hosted on OnPrem, .Net or on ServiceNow. You will be working on one ore more projects relating to core technology platform, working alongside click apply for full job details
ServiceNow Developer Salary up to £70000 I am recruiting on behalf of a client who are looking to add a ServiceNow developer to their ever-increasing IT Systems Team. This role is a growth role, my client are investing heavily in the platform, and they are looking for someone who can support the existing internal functions and the Managed Services offering click apply for full job details
Feb 01, 2024
Full time
ServiceNow Developer Salary up to £70000 I am recruiting on behalf of a client who are looking to add a ServiceNow developer to their ever-increasing IT Systems Team. This role is a growth role, my client are investing heavily in the platform, and they are looking for someone who can support the existing internal functions and the Managed Services offering click apply for full job details
Senior ServiceNow Developer Salary: 65k 70k. I am recruiting on behalf of a leading ServiceNow partner, who are one of the fastest growing companies in the eco-system. This opportunity will see you tasked with providing immediate results and expertise on project but will also see you use your experience and skills to help mentor junior developers in the team click apply for full job details
Feb 01, 2024
Full time
Senior ServiceNow Developer Salary: 65k 70k. I am recruiting on behalf of a leading ServiceNow partner, who are one of the fastest growing companies in the eco-system. This opportunity will see you tasked with providing immediate results and expertise on project but will also see you use your experience and skills to help mentor junior developers in the team click apply for full job details
Our client, a leading global consultancy, are looking for a Senior ServiceNow Developer to join for an initial 6 month contract. The Developer will be responsible for designing and implementing ServiceNow solutions, and providing technical and architectural guidance to peers. ROLE: SENIOR SERVICENOW DEVELOPER LOCATION: SWINDON RATE: £500 INSIDE IR35 LENGTH: 6 MONTHS Key skills: Ability to provide archit click apply for full job details
Feb 01, 2024
Contractor
Our client, a leading global consultancy, are looking for a Senior ServiceNow Developer to join for an initial 6 month contract. The Developer will be responsible for designing and implementing ServiceNow solutions, and providing technical and architectural guidance to peers. ROLE: SENIOR SERVICENOW DEVELOPER LOCATION: SWINDON RATE: £500 INSIDE IR35 LENGTH: 6 MONTHS Key skills: Ability to provide archit click apply for full job details
ServiceNow Developer - ITSM London - Mostly Remote We are seeking a Contract Associate to join Stellarmann onsite at a leading speciality insurer, who require a ServiceNow Developer to work on various capabilities of ServiceNow. Key Experience Required: Strong understanding of ITSM Ability to build customised applications Experience working with a HR Module/HR Service Module - Desirable This is an outside IR35 contract position mostly remote, with the end client in their London offices - paying £550 per day outside IR35. If you feel you have the right skill set, please apply. Successful candidates will be contacted within 2 working days. The processing and use by us of your personal data is in accordance with our Privacy Notice which can be found on our website. William Alexander Diversity & Inclusion Policy actively promotes the principles of equality, diversity, and inclusion in all its dealings with employees, workers, job applicants, clients, customers, suppliers, contractors and the public. We fully feel an inclusive work culture where people of different backgrounds are valued equally will ensure better outcomes for us all and how we approach recruitment for our clients. ServiceNow Developer - ITSM
Dec 06, 2023
Contractor
ServiceNow Developer - ITSM London - Mostly Remote We are seeking a Contract Associate to join Stellarmann onsite at a leading speciality insurer, who require a ServiceNow Developer to work on various capabilities of ServiceNow. Key Experience Required: Strong understanding of ITSM Ability to build customised applications Experience working with a HR Module/HR Service Module - Desirable This is an outside IR35 contract position mostly remote, with the end client in their London offices - paying £550 per day outside IR35. If you feel you have the right skill set, please apply. Successful candidates will be contacted within 2 working days. The processing and use by us of your personal data is in accordance with our Privacy Notice which can be found on our website. William Alexander Diversity & Inclusion Policy actively promotes the principles of equality, diversity, and inclusion in all its dealings with employees, workers, job applicants, clients, customers, suppliers, contractors and the public. We fully feel an inclusive work culture where people of different backgrounds are valued equally will ensure better outcomes for us all and how we approach recruitment for our clients. ServiceNow Developer - ITSM
ServiceNow Architect I'm currently recruiting for a service now architect to join a client of mien based in London. This role will be inside IR35 paying £600 to £700 per day. Responsibilities Provide technical leadership and guidance of ServiceNow-based solutions from early phase proposals through presale, design, code, test, and implementation. Creates and maintains a detailed view of the existing architecture Designs and collaborates with Business Process Analysts and Developers in the creation of a High-Level Solution Design Document. Defines and communicates, at an architectural and design level, technical solutions aligned with business problems and systems architecture. Ensures technical governance process and policies are being adhered to per client and ServiceNow guidance. Provides architectural controls to ensure the correct technical solutions are used when delivering business solutions. Creates and maintains a detailed view of integrations Creates and maintains a Technical Implementation Roadmap. Resolves technical escalations, including responding to defects Participates in process workshops Works closely with client enterprise architecture team and client ServiceNow Teams Periodically Reviews Configuration to ensure Platform health Assesses instance health (performance, manageability, usability, scalability, upgradability, and security) by conducting ServiceNow Health Scan Reviews design and code per sprint to ensure quality Provides hands on assistance with the detailed design and implementation approach of selected projects. Ensures design is within the boundaries of Licensed modules else communicates changes in license to the client. Learn and certify in new modules in ServiceNow coordinating with learning and development team. Maintain expert knowledge of the ServiceNow platform, products, capabilities, features in newer release and ecosystem. Assists in migrating configuration across instances Support COE in continuous development of training paths for professional advancement. Contribute to ongoing definition of best development and solution practices. Please apply for full details. Lawrence Harvey is acting as an Employment Business in regards to this position. Visit our website and follow us on Twitter for all live vacancies (lawharveyjobs)
Dec 20, 2022
Full time
ServiceNow Architect I'm currently recruiting for a service now architect to join a client of mien based in London. This role will be inside IR35 paying £600 to £700 per day. Responsibilities Provide technical leadership and guidance of ServiceNow-based solutions from early phase proposals through presale, design, code, test, and implementation. Creates and maintains a detailed view of the existing architecture Designs and collaborates with Business Process Analysts and Developers in the creation of a High-Level Solution Design Document. Defines and communicates, at an architectural and design level, technical solutions aligned with business problems and systems architecture. Ensures technical governance process and policies are being adhered to per client and ServiceNow guidance. Provides architectural controls to ensure the correct technical solutions are used when delivering business solutions. Creates and maintains a detailed view of integrations Creates and maintains a Technical Implementation Roadmap. Resolves technical escalations, including responding to defects Participates in process workshops Works closely with client enterprise architecture team and client ServiceNow Teams Periodically Reviews Configuration to ensure Platform health Assesses instance health (performance, manageability, usability, scalability, upgradability, and security) by conducting ServiceNow Health Scan Reviews design and code per sprint to ensure quality Provides hands on assistance with the detailed design and implementation approach of selected projects. Ensures design is within the boundaries of Licensed modules else communicates changes in license to the client. Learn and certify in new modules in ServiceNow coordinating with learning and development team. Maintain expert knowledge of the ServiceNow platform, products, capabilities, features in newer release and ecosystem. Assists in migrating configuration across instances Support COE in continuous development of training paths for professional advancement. Contribute to ongoing definition of best development and solution practices. Please apply for full details. Lawrence Harvey is acting as an Employment Business in regards to this position. Visit our website and follow us on Twitter for all live vacancies (lawharveyjobs)