About Aptia Aptia is a new force in the employee benefits and pensions administration services, on a mission to change the world of administration for the better. In an underserved market, with huge potential for growth, Aptia will serve 1,100 clients in the US and UK markets and will be supported by shared services in India and Portugal - helping more than seven million people live healthier and ha click apply for full job details
May 18, 2024
Full time
About Aptia Aptia is a new force in the employee benefits and pensions administration services, on a mission to change the world of administration for the better. In an underserved market, with huge potential for growth, Aptia will serve 1,100 clients in the US and UK markets and will be supported by shared services in India and Portugal - helping more than seven million people live healthier and ha click apply for full job details
We're growing and want you to be a part of our journey. We are seeking a Senior Pensions Project Administrator to support our pension scheme administration service. This role is specifically intended to support the operational teams in delivering scheme projects alongside business-as-usual operations. You will be supporting the operational teams in the delivery of technical administration projects but will not have any direct client operational/portfolio responsibilities. This role is designed to help us quickly adapt and deliver administration projects without the need to divert resources from existing day-to-day operations. With the support of administrators and team leaders you will be required to simultaneously deliver a number of different technical projects for clients. Organisational skills and the ability to prioritise competing demands are therefore essential. Whilst some knowledge of project management tools is advantageous it is not essential for this role. Previous experience of working on and delivering technical administration projects is our primary requirement. The types of projects you will be asked to work on will include: GMP reconciliation projects; GMP equalisation projects; benefit analysis and rectification work; new scheme implementations; individual technical or high priority cases; scheme events; support and cover for the operational teams when necessary. The work is extremely varied, and you will be supported by an experienced and knowledgeable team. You will be expected to adapt quickly and to spend your time working on a mix of projects prioritised by their commercial and operational importance. Reporting to the project team leader you will be expected to work independently. Whilst the role does not have any direct management responsibilities you will be expected to work alongside the operational teams and manage any resources allocated to you for the delivery of your projects. This could include systems analysts, administrators or third-party suppliers. We are firstly looking for a technical administration specialist rather than someone from a project or client management background. You will be working on a range of projects that will require strong technical skills and a good understanding of pension legislation. You will be expected to deliver projects rather than manage resources and we are therefore looking for someone with experience of delivering administration projects rather than managing projects. Ideally you will have experience in working in a similar role or will have a strong technical background in pensions administration and are looking for a pensions project based role and a new challenge. This role can be based in one of our city centre offices in Croydon, Manchester, Reading, Birmingham, Belfast, Leeds or Glasgow with a hybrid workstyle. Role and Responsibilities Prioritising project and scheme work to ensure delivery in accordance with client Service Level Agreements. Processing scheme events and projects within targets ensuring it complies with internal standards and scheme and legislative rules. Peer reviewing and checking member and scheme events processed by less experienced Administrators to ensure they comply with the scheme rules and legislation. Producing letters, emails and reports based on set templates as well as producing bespoke letters, emails and reports where required. Maintain a culture which reflects Isio's values and puts the member at the heart of all activities. Attendance of Trustee or client meetings. Attending internal and external meetings to provide support and guidance on scheme event and project related administration issues. Keeping up to date with technical and scheme changes. Supporting and covering the operational teams where necessary. Identifying and recording non-core fee events. Liaising with contacts to maintain and build strong client relationships. Key Skills & Experience required: Demonstrable experience of delivering administration services to Defined Benefit pension schemes. Strong technical pensions and legislative knowledge and understanding. Experience of working in a third-party administration environment. Strong MS office skills. Demonstrated Commitment to our Core Purpose Power in Partnership : We work in partnership with our clients & each other - building open and trusted relationships. Working together allows us to deliver the best for our clients. Future Focus: We want to push our industry forward by solving problems in better ways that benefit both our clients & society. Strength in Difference : We work with diverse perspectives to find better solutions. Working with differences makes us stronger. People First: We recognise that pensions is a people business. People are the source of Isio's expertise and it is people's lives that we affect through our advice. What we offer you Isio is a people business, and we're committed to helping our great colleagues gain awide variety of experience, significant development opportunities and progression through the business. The variety of work that'll be available to you will enable you to do this. On top, we also offer: Acompetitive remuneration package, including a bonus scheme. A defined contributionpension scheme. Life insurance. Healthcare benefits. Income protection benefits. 25 days annual leave(plus bank holidays) as standard with the option to purchase additional days of holiday. As well as two additional 'Company' days - a celebration day for your birthday and an extra day over Christmas. Corporate Social Responsibility(CSR)allowance Flexible workingopportunities. Aflexible benefitspackage. Internal development programmes including (technical and non-technical) training support and mentor programmes. Where required study support including study days, materials and exam entry support. Isio Group is an equal opportunities employer and we welcome applications from all suitably qualified candidates.
May 18, 2024
Full time
We're growing and want you to be a part of our journey. We are seeking a Senior Pensions Project Administrator to support our pension scheme administration service. This role is specifically intended to support the operational teams in delivering scheme projects alongside business-as-usual operations. You will be supporting the operational teams in the delivery of technical administration projects but will not have any direct client operational/portfolio responsibilities. This role is designed to help us quickly adapt and deliver administration projects without the need to divert resources from existing day-to-day operations. With the support of administrators and team leaders you will be required to simultaneously deliver a number of different technical projects for clients. Organisational skills and the ability to prioritise competing demands are therefore essential. Whilst some knowledge of project management tools is advantageous it is not essential for this role. Previous experience of working on and delivering technical administration projects is our primary requirement. The types of projects you will be asked to work on will include: GMP reconciliation projects; GMP equalisation projects; benefit analysis and rectification work; new scheme implementations; individual technical or high priority cases; scheme events; support and cover for the operational teams when necessary. The work is extremely varied, and you will be supported by an experienced and knowledgeable team. You will be expected to adapt quickly and to spend your time working on a mix of projects prioritised by their commercial and operational importance. Reporting to the project team leader you will be expected to work independently. Whilst the role does not have any direct management responsibilities you will be expected to work alongside the operational teams and manage any resources allocated to you for the delivery of your projects. This could include systems analysts, administrators or third-party suppliers. We are firstly looking for a technical administration specialist rather than someone from a project or client management background. You will be working on a range of projects that will require strong technical skills and a good understanding of pension legislation. You will be expected to deliver projects rather than manage resources and we are therefore looking for someone with experience of delivering administration projects rather than managing projects. Ideally you will have experience in working in a similar role or will have a strong technical background in pensions administration and are looking for a pensions project based role and a new challenge. This role can be based in one of our city centre offices in Croydon, Manchester, Reading, Birmingham, Belfast, Leeds or Glasgow with a hybrid workstyle. Role and Responsibilities Prioritising project and scheme work to ensure delivery in accordance with client Service Level Agreements. Processing scheme events and projects within targets ensuring it complies with internal standards and scheme and legislative rules. Peer reviewing and checking member and scheme events processed by less experienced Administrators to ensure they comply with the scheme rules and legislation. Producing letters, emails and reports based on set templates as well as producing bespoke letters, emails and reports where required. Maintain a culture which reflects Isio's values and puts the member at the heart of all activities. Attendance of Trustee or client meetings. Attending internal and external meetings to provide support and guidance on scheme event and project related administration issues. Keeping up to date with technical and scheme changes. Supporting and covering the operational teams where necessary. Identifying and recording non-core fee events. Liaising with contacts to maintain and build strong client relationships. Key Skills & Experience required: Demonstrable experience of delivering administration services to Defined Benefit pension schemes. Strong technical pensions and legislative knowledge and understanding. Experience of working in a third-party administration environment. Strong MS office skills. Demonstrated Commitment to our Core Purpose Power in Partnership : We work in partnership with our clients & each other - building open and trusted relationships. Working together allows us to deliver the best for our clients. Future Focus: We want to push our industry forward by solving problems in better ways that benefit both our clients & society. Strength in Difference : We work with diverse perspectives to find better solutions. Working with differences makes us stronger. People First: We recognise that pensions is a people business. People are the source of Isio's expertise and it is people's lives that we affect through our advice. What we offer you Isio is a people business, and we're committed to helping our great colleagues gain awide variety of experience, significant development opportunities and progression through the business. The variety of work that'll be available to you will enable you to do this. On top, we also offer: Acompetitive remuneration package, including a bonus scheme. A defined contributionpension scheme. Life insurance. Healthcare benefits. Income protection benefits. 25 days annual leave(plus bank holidays) as standard with the option to purchase additional days of holiday. As well as two additional 'Company' days - a celebration day for your birthday and an extra day over Christmas. Corporate Social Responsibility(CSR)allowance Flexible workingopportunities. Aflexible benefitspackage. Internal development programmes including (technical and non-technical) training support and mentor programmes. Where required study support including study days, materials and exam entry support. Isio Group is an equal opportunities employer and we welcome applications from all suitably qualified candidates.
Senior Pensions Administrator Our large multinational financial services client requires driven individuals to join their dynamic and growing workforce as a SeniorPensions Administrator. This position is a permanent and the client is looking for an ambitious individual with a progressive attitude click apply for full job details
May 17, 2024
Full time
Senior Pensions Administrator Our large multinational financial services client requires driven individuals to join their dynamic and growing workforce as a SeniorPensions Administrator. This position is a permanent and the client is looking for an ambitious individual with a progressive attitude click apply for full job details
Pensions Administrator We're hiring! Do you have strong attention to detail and commitment to provide ongoing quality? Do you prioritise customer satisfaction to achieve service level agreements? This is a hybrid role where you will be required to work a minimum of 50% of your working week in the Birmingham office, and have the flexibility to work up to 50% of your working week from home. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What the day will look like You will provide high quality administration support for internal and external clients by: Accurately processing transactions and queries by following procedures correctly and meeting agreed deadlines. Following client specific requirements to meet each clients' exact needs. Applying the processes and procedures of the team in daily work. Achieving team and individual targets (KPIs, SLAs, quality targets). Reviewing and updating procedures and documentation. Contributing to the team, supporting the rest of the team based on their needs (a buddy to less experienced colleagues and supporting more senior colleagues). Maintaining required levels of technical knowledge and behavioural standards, especially all regulatory and statutory requirements. Building strong relationships with client teams, client representatives and third-party providers. Communicating with relevant parties using the appropriate communication channel and language. Performing additional tasks as requested by your manager. Work closely with senior members of the team to increase understanding of the client, processes, and tools/systems. Actively participate in team meetings and seek opportunities to develop self and others where possible. Collaborate with colleagues from other domains, client teams and business areas globally. Responsibility for working in accordance with the Aon UK Limited Risk Management Framework, and compliance with the Aon UK Limited policies, including participation in the management of risks (including completion of mandatory training) that may adversely affect the business, interests, or reputation of any Group Company. How this opportunity is different Every day, our colleagues make a difference to people's lives, work with the best, own their potential, and value one another. Together, we share this one purpose: to empower economic and human possibility around the world. This unifying goal is at the heart of our identity, and it lives in everything we do. As part of our diverse and established team, you'll bring valuable skills and expertise to Aon, including previous experience in an operations environment, and a positive can-do attitude to engage and manage your team. At Aon, you will be able to enhance your current skills, while continuing to learn new ones as full training & support is provided. Knowledge of pensions is an advantage, but not essential to be successful. Having the opportunity to work virtually and in an office environment, ensures you are supported during your Aon induction through direct interaction with colleagues, trainers, and your manager, while still having the flexibility of agile working if required. Recognising the value to colleague engagement of being able to work side-by-side with other colleagues, and the stability towards client service through sharing knowledge and best practice, Aon has maintained its office base in Birmingham to ensure you are not isolated, and benefit from the supporting network that is Aon United. We work smartly in a hybrid environment, requiring you to be in the office more than 1 day per week which supports your on-going development and training needs. Aon offers an environment where individuals can grow and develop in a rewarding role. We are confident that you will feel just as passionate as we do in empowering results for our customers and your career. You will have responsibility for working in accordance with the Aon UK Limited Risk Management Framework, and compliance with the Aon UK Limited policies, including participation in the management of risks (including completion of mandatory training) that may adversely affect the business, interests, or reputation of any Group Company. Skills and experience that will lead to success Ideally you will have some adminstrative experience within a corporate organisation Team player, who can work to tight deadlines. Excellent communication skills, both verbal and written. Excellent attention to detail and commitment to provide ongoing quality. Good understanding of Word and Excel. How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wel
May 17, 2024
Full time
Pensions Administrator We're hiring! Do you have strong attention to detail and commitment to provide ongoing quality? Do you prioritise customer satisfaction to achieve service level agreements? This is a hybrid role where you will be required to work a minimum of 50% of your working week in the Birmingham office, and have the flexibility to work up to 50% of your working week from home. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What the day will look like You will provide high quality administration support for internal and external clients by: Accurately processing transactions and queries by following procedures correctly and meeting agreed deadlines. Following client specific requirements to meet each clients' exact needs. Applying the processes and procedures of the team in daily work. Achieving team and individual targets (KPIs, SLAs, quality targets). Reviewing and updating procedures and documentation. Contributing to the team, supporting the rest of the team based on their needs (a buddy to less experienced colleagues and supporting more senior colleagues). Maintaining required levels of technical knowledge and behavioural standards, especially all regulatory and statutory requirements. Building strong relationships with client teams, client representatives and third-party providers. Communicating with relevant parties using the appropriate communication channel and language. Performing additional tasks as requested by your manager. Work closely with senior members of the team to increase understanding of the client, processes, and tools/systems. Actively participate in team meetings and seek opportunities to develop self and others where possible. Collaborate with colleagues from other domains, client teams and business areas globally. Responsibility for working in accordance with the Aon UK Limited Risk Management Framework, and compliance with the Aon UK Limited policies, including participation in the management of risks (including completion of mandatory training) that may adversely affect the business, interests, or reputation of any Group Company. How this opportunity is different Every day, our colleagues make a difference to people's lives, work with the best, own their potential, and value one another. Together, we share this one purpose: to empower economic and human possibility around the world. This unifying goal is at the heart of our identity, and it lives in everything we do. As part of our diverse and established team, you'll bring valuable skills and expertise to Aon, including previous experience in an operations environment, and a positive can-do attitude to engage and manage your team. At Aon, you will be able to enhance your current skills, while continuing to learn new ones as full training & support is provided. Knowledge of pensions is an advantage, but not essential to be successful. Having the opportunity to work virtually and in an office environment, ensures you are supported during your Aon induction through direct interaction with colleagues, trainers, and your manager, while still having the flexibility of agile working if required. Recognising the value to colleague engagement of being able to work side-by-side with other colleagues, and the stability towards client service through sharing knowledge and best practice, Aon has maintained its office base in Birmingham to ensure you are not isolated, and benefit from the supporting network that is Aon United. We work smartly in a hybrid environment, requiring you to be in the office more than 1 day per week which supports your on-going development and training needs. Aon offers an environment where individuals can grow and develop in a rewarding role. We are confident that you will feel just as passionate as we do in empowering results for our customers and your career. You will have responsibility for working in accordance with the Aon UK Limited Risk Management Framework, and compliance with the Aon UK Limited policies, including participation in the management of risks (including completion of mandatory training) that may adversely affect the business, interests, or reputation of any Group Company. Skills and experience that will lead to success Ideally you will have some adminstrative experience within a corporate organisation Team player, who can work to tight deadlines. Excellent communication skills, both verbal and written. Excellent attention to detail and commitment to provide ongoing quality. Good understanding of Word and Excel. How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wel
Due to a number of internal promotions, 2024 is already looking extremely positive for this leading employer in the financial services and pensions sector, who are seeking an additional Deputy Pensions Team Leader. This is an outstanding opportunity for a Senior Pensions Administrator is now looking for that next challenging career opportunity, that will see you further utilising and developing your pension expertise further. The role will see you not only manage, allocate, oversee and prioritise, but also: Review and check outgoing work to ensure it complies with internal standards, scheme and legislative rules. Ensure delivery of services in accordance with client Service Level Agreements. Attending Trustee and/or client meetings. Management of administration contacts and client relationships Attending internal and external meetings to provide technical support and guidance on related client administration issues With your experience of directly supporting and mentoring other gained ideally from working in a third-party administration environment, it is essential that you possess significant experience of delivering administration services to Defined Benefit pension schemes, together with attending trustee/client meetings and who is someone who can manage resources to ensure that scheme event and member event targets are achieved As mentioned this is an excellent opportunity for Senior Pensions Administrator who is looking for genuine long-term career development. Offering highly attractive remuneration and benefits packages as well as hybrid working further details are available on application.
May 16, 2024
Full time
Due to a number of internal promotions, 2024 is already looking extremely positive for this leading employer in the financial services and pensions sector, who are seeking an additional Deputy Pensions Team Leader. This is an outstanding opportunity for a Senior Pensions Administrator is now looking for that next challenging career opportunity, that will see you further utilising and developing your pension expertise further. The role will see you not only manage, allocate, oversee and prioritise, but also: Review and check outgoing work to ensure it complies with internal standards, scheme and legislative rules. Ensure delivery of services in accordance with client Service Level Agreements. Attending Trustee and/or client meetings. Management of administration contacts and client relationships Attending internal and external meetings to provide technical support and guidance on related client administration issues With your experience of directly supporting and mentoring other gained ideally from working in a third-party administration environment, it is essential that you possess significant experience of delivering administration services to Defined Benefit pension schemes, together with attending trustee/client meetings and who is someone who can manage resources to ensure that scheme event and member event targets are achieved As mentioned this is an excellent opportunity for Senior Pensions Administrator who is looking for genuine long-term career development. Offering highly attractive remuneration and benefits packages as well as hybrid working further details are available on application.
Juliette Lister and Lisa Tremlett are currently assisting a large TPA who are presently recruiting for their expanding implementation Teams working in Data, Configuration and Scheme Benefits This is a Profile Search and Selection vacancy who are operating as an Employment Agency. In order to apply for this position candidates MUST have DB PENSIONS IMPLEMENTATION EXPERIENCE. Please note as we receive a high volume of applications we are only able to respond to those candidates who are shortlisted. Senior Implementation Analyst Data Team Performing Implementation data processes including: Analysis of received, transformed and migrated data, Transforming data to required formats and structures, Supporting the load of transformed data to target systems, Perform any system configuration operations required, Recording issues in appropriate logs and escalating where required to line manager, previous administrator, Pensions Operations etc,Liaise with other teams, internal or external, to perform handover operations Senior Implementation Consultant Data Team If you have a flair for analysis and problem solving, possess great pensions knowledge or love manipulating data sets, why not develop your skills by providing a top service to clients by working in project delivery? Liaise with clients during the implementation cycle to understand their requirements, data, processes and systems, and make recommendations on how to implement our product(s)/service(s). Own and be responsible for performing ad-hoc or unusual Implementation data processes. Support and develop junior team members, and manage junior resource for specific tasks Senior Pension Implementation Analyst Scheme Benefits As a Senior Pensions Implementation Analyst you will play a pivotal role in any implementation project as a subject matter You will be for reviewing work completed by and supporting our junior analysts. You will be the technical go to person on the project, working closely alongside the data team to onboard data and the configuration team to automate calculations. Pensions Implementation Consultant - Scheme Benefits Scheme benefits teams are looking for a number enthusiastic experienced pension professional to join our home-based team as a Pensions Implementation Consultant, you will ensure all aspects of a transition project are delivered on time and to a high standard within a controlled project environment. You will play a pivotal role in any implementation project working alongside the Data Team to onboard data and the Configuration Team to automate calculations. Senior Implementation Consultant Scheme Benefits Scheme benefits teams are looking for a number enthusiastic experienced pension professional to join our home-based team as a Senior Pensions Implementation Consultant. You will ensure all aspects of a transition project are delivered on time and to a high standard within a controlled project environment. You will play a pivotal role in any implementation project working alongside the Data Team to onboard data and the Configuration Team to automate calculations. Lead client implementation projects for workstream. Drive the gathering and interpretation of client requirements and drive the production of requirements documentation This is a Profile Search and Selection vacancy who are operating as an Employment Agency. In order to apply for this position candidates MUST have DB PENSIONS IMPLEMENTATION EXPERIENCE. Please note as we receive a high volume of applications we are only able to respond to those candidates who are shortlisted. If you are also aware of any friends or colleagues currently working within the industry who are looking for a change within their career, please pass on our contact details and we will endeavour to assist with their search. Profile Search and Selection are a specialist Pensions and Financial Services recruitment agency with opportunities nationwide - Please feel free to contact us direct should you wish to discuss any further vacancies
May 16, 2024
Full time
Juliette Lister and Lisa Tremlett are currently assisting a large TPA who are presently recruiting for their expanding implementation Teams working in Data, Configuration and Scheme Benefits This is a Profile Search and Selection vacancy who are operating as an Employment Agency. In order to apply for this position candidates MUST have DB PENSIONS IMPLEMENTATION EXPERIENCE. Please note as we receive a high volume of applications we are only able to respond to those candidates who are shortlisted. Senior Implementation Analyst Data Team Performing Implementation data processes including: Analysis of received, transformed and migrated data, Transforming data to required formats and structures, Supporting the load of transformed data to target systems, Perform any system configuration operations required, Recording issues in appropriate logs and escalating where required to line manager, previous administrator, Pensions Operations etc,Liaise with other teams, internal or external, to perform handover operations Senior Implementation Consultant Data Team If you have a flair for analysis and problem solving, possess great pensions knowledge or love manipulating data sets, why not develop your skills by providing a top service to clients by working in project delivery? Liaise with clients during the implementation cycle to understand their requirements, data, processes and systems, and make recommendations on how to implement our product(s)/service(s). Own and be responsible for performing ad-hoc or unusual Implementation data processes. Support and develop junior team members, and manage junior resource for specific tasks Senior Pension Implementation Analyst Scheme Benefits As a Senior Pensions Implementation Analyst you will play a pivotal role in any implementation project as a subject matter You will be for reviewing work completed by and supporting our junior analysts. You will be the technical go to person on the project, working closely alongside the data team to onboard data and the configuration team to automate calculations. Pensions Implementation Consultant - Scheme Benefits Scheme benefits teams are looking for a number enthusiastic experienced pension professional to join our home-based team as a Pensions Implementation Consultant, you will ensure all aspects of a transition project are delivered on time and to a high standard within a controlled project environment. You will play a pivotal role in any implementation project working alongside the Data Team to onboard data and the Configuration Team to automate calculations. Senior Implementation Consultant Scheme Benefits Scheme benefits teams are looking for a number enthusiastic experienced pension professional to join our home-based team as a Senior Pensions Implementation Consultant. You will ensure all aspects of a transition project are delivered on time and to a high standard within a controlled project environment. You will play a pivotal role in any implementation project working alongside the Data Team to onboard data and the Configuration Team to automate calculations. Lead client implementation projects for workstream. Drive the gathering and interpretation of client requirements and drive the production of requirements documentation This is a Profile Search and Selection vacancy who are operating as an Employment Agency. In order to apply for this position candidates MUST have DB PENSIONS IMPLEMENTATION EXPERIENCE. Please note as we receive a high volume of applications we are only able to respond to those candidates who are shortlisted. If you are also aware of any friends or colleagues currently working within the industry who are looking for a change within their career, please pass on our contact details and we will endeavour to assist with their search. Profile Search and Selection are a specialist Pensions and Financial Services recruitment agency with opportunities nationwide - Please feel free to contact us direct should you wish to discuss any further vacancies
We're growing and we want you to be part of our journey. Senior Pensions Administrator At Isio, our purpose is to create better outcomes for our people, our clients and society. We are a people-first business and we're committed to helping our colleagues gain a wide variety of experience, significant development opportunities and progression through the business. Our Pensions Administration Team We provide a friction-free pensions administration journey for our clients and their members. We have a simple philosophy that underpins our success. We believe that by creating the right blend of human touch and state-of-the-art technology, we'll deliver the best possible experience for every member on their road to retirement and beyond. Pensions Administration is the heart of our trustee services and as a people-first business, we are seeking caring, motivated and technically competent Senior Pensions Administrators to join our team. You will be responsible for the service provided to a portfolio of pension scheme clients that range in size and type, although we predominantly service Defined Benefit schemes. You will manage all day-to-day activities in relation to your portfolio, as well as supporting the team with their training and development needs. Due to our huge growth we have vacancies in our Manchester, Reading, Croydon, Edinburgh & Birmingham city centre offices, all with a hybrid workstyle. Key responsibilities Take responsibility for all work to ensure delivery is of a high standard and is in accordance with client Service Level Agreements. Process member events within deadlines ensuring compliance with Isio's standards as well as scheme rules and legislation. Peer review and check work to ensure it is of a high standard and compliant with scheme rules and legislation. Communicating with members, trustees and other third parties. Provide support and share knowledge across the team. Maintain a culture which reflects Isio's behaviours and values, putting our people and our members at the heart of all activities. Attend and present at both internal and external meetings (including Trustee and/or client meetings). Keep up to date with any changes impacting your portfolio or schemes. Take responsibility for ad hoc projects ensuring all deadlines are met and quality is of a high standard. Identify non-core fee projects and ensure these are raised with the client in a timely manner. Be positive and professional at all times and build strong relationships with others. Key skills and experience We're looking for new colleagues with the following skills and expertise - but, please do apply if you don't hit every requirement and still think you would be great for the role. Our business is better with a diverse range of experience, so we'll consider each application on its own merits. Experience - an experienced senior pensions administrator with relevant experience and knowledge of delivering administration services to Defined Benefit pension schemes. Excellent customer service focus with the ability to assess client needs, build relationships and manage expectations. A great communicator - the ability to communicate with clients, members and colleagues with impact and credibility. Enthusiasm and motivation - a unwavering desire to solve problems and deliver excellent customer service. Excellent time management - the ability to manage multiple tasks and consistently deliver to deadlines. A great team worker - an emerging role model within Isio, with the ability to support and develop others. Experience of presenting administration reports and communicating with clients/trustees. Experience of managing, mentoring and developing teams. Demonstrated Commitment to our Core Purpose Power in Partnership: We work in partnership with our clients & each other - building open and trusted relationships. Working together allows us to deliver the best for our clients. Future Focus: We want to push our industry forward by solving problems in better ways that benefit both our clients & society. Strength in Difference: We work with diverse perspectives to find better solutions. Working with differences makes us stronger. People First: We recognise that pensions is a people business. People are the source of Isio's expertise and it is people's lives that we affect through our advice. What we offer you Isio is a people business, and we're committed to helping our great colleagues gain a wide variety of experience, significant development opportunities and progression through the business. The variety of work that'll be available to you will enable you to do this. On top, we also offer: A competitive remuneration package, including a discretionary bonus scheme A defined contribution pension scheme Life insurance Healthcare benefits Income protection 25 days annual leave, plus bank holidays and two 'Company' days - a celebration day for you and an extra day over Christmas, and the option to purchase additional holidays Corporate Social Responsibility (CSR) allowance Flexible working A flexible benefits package Development programmes including technical and non-technical training support and mentor programmes Study support including materials, exam fees and study days Isio Group is an equal opportunities employer and we welcome applications from all suitably qualified candidates.
May 14, 2024
Full time
We're growing and we want you to be part of our journey. Senior Pensions Administrator At Isio, our purpose is to create better outcomes for our people, our clients and society. We are a people-first business and we're committed to helping our colleagues gain a wide variety of experience, significant development opportunities and progression through the business. Our Pensions Administration Team We provide a friction-free pensions administration journey for our clients and their members. We have a simple philosophy that underpins our success. We believe that by creating the right blend of human touch and state-of-the-art technology, we'll deliver the best possible experience for every member on their road to retirement and beyond. Pensions Administration is the heart of our trustee services and as a people-first business, we are seeking caring, motivated and technically competent Senior Pensions Administrators to join our team. You will be responsible for the service provided to a portfolio of pension scheme clients that range in size and type, although we predominantly service Defined Benefit schemes. You will manage all day-to-day activities in relation to your portfolio, as well as supporting the team with their training and development needs. Due to our huge growth we have vacancies in our Manchester, Reading, Croydon, Edinburgh & Birmingham city centre offices, all with a hybrid workstyle. Key responsibilities Take responsibility for all work to ensure delivery is of a high standard and is in accordance with client Service Level Agreements. Process member events within deadlines ensuring compliance with Isio's standards as well as scheme rules and legislation. Peer review and check work to ensure it is of a high standard and compliant with scheme rules and legislation. Communicating with members, trustees and other third parties. Provide support and share knowledge across the team. Maintain a culture which reflects Isio's behaviours and values, putting our people and our members at the heart of all activities. Attend and present at both internal and external meetings (including Trustee and/or client meetings). Keep up to date with any changes impacting your portfolio or schemes. Take responsibility for ad hoc projects ensuring all deadlines are met and quality is of a high standard. Identify non-core fee projects and ensure these are raised with the client in a timely manner. Be positive and professional at all times and build strong relationships with others. Key skills and experience We're looking for new colleagues with the following skills and expertise - but, please do apply if you don't hit every requirement and still think you would be great for the role. Our business is better with a diverse range of experience, so we'll consider each application on its own merits. Experience - an experienced senior pensions administrator with relevant experience and knowledge of delivering administration services to Defined Benefit pension schemes. Excellent customer service focus with the ability to assess client needs, build relationships and manage expectations. A great communicator - the ability to communicate with clients, members and colleagues with impact and credibility. Enthusiasm and motivation - a unwavering desire to solve problems and deliver excellent customer service. Excellent time management - the ability to manage multiple tasks and consistently deliver to deadlines. A great team worker - an emerging role model within Isio, with the ability to support and develop others. Experience of presenting administration reports and communicating with clients/trustees. Experience of managing, mentoring and developing teams. Demonstrated Commitment to our Core Purpose Power in Partnership: We work in partnership with our clients & each other - building open and trusted relationships. Working together allows us to deliver the best for our clients. Future Focus: We want to push our industry forward by solving problems in better ways that benefit both our clients & society. Strength in Difference: We work with diverse perspectives to find better solutions. Working with differences makes us stronger. People First: We recognise that pensions is a people business. People are the source of Isio's expertise and it is people's lives that we affect through our advice. What we offer you Isio is a people business, and we're committed to helping our great colleagues gain a wide variety of experience, significant development opportunities and progression through the business. The variety of work that'll be available to you will enable you to do this. On top, we also offer: A competitive remuneration package, including a discretionary bonus scheme A defined contribution pension scheme Life insurance Healthcare benefits Income protection 25 days annual leave, plus bank holidays and two 'Company' days - a celebration day for you and an extra day over Christmas, and the option to purchase additional holidays Corporate Social Responsibility (CSR) allowance Flexible working A flexible benefits package Development programmes including technical and non-technical training support and mentor programmes Study support including materials, exam fees and study days Isio Group is an equal opportunities employer and we welcome applications from all suitably qualified candidates.
People/HR Generalist - HR Systems & Data 18 month FTC Greater Reading Area - 3 days/week in office Responsibilities: Responsible for proactively managing the people systems in order to maintain integrity and confidentiality of employee and organisational data. Key interface to ensure consistent system provision and that any system improvements are managed and implemented appropriately. Second line support for all people related queries, and point of escalation for the People Administrator on People inbox queries. Lead on the communications and support for the Employee Recognition Programme. Provide data and reporting across the people team. Drive accuracy of all data with the People administrator. Managing confidential data relating to performance, talent and pay reviews and preparing information for senior stakeholders. Create, review and update controlled HR Documents, ensuring all documents are version controlled and reflected in the Information Management System (IMS), to ensure compliance with ISO guidelines on an ongoing basis. System owner for Sage People System, Learning Hub (LMS), People Hub (Reward Gateway) and HALO We are looking for the following experience: Data driven - strong on HR systems CIPD Level 5 Exp of Payroll, Pensions, SAGE HR system Supporting BP on ER Cases, HR legislation, tracking of policies 2nd line Support on system Project People is acting as an Employment Business in relation to this vacancy.
May 14, 2024
People/HR Generalist - HR Systems & Data 18 month FTC Greater Reading Area - 3 days/week in office Responsibilities: Responsible for proactively managing the people systems in order to maintain integrity and confidentiality of employee and organisational data. Key interface to ensure consistent system provision and that any system improvements are managed and implemented appropriately. Second line support for all people related queries, and point of escalation for the People Administrator on People inbox queries. Lead on the communications and support for the Employee Recognition Programme. Provide data and reporting across the people team. Drive accuracy of all data with the People administrator. Managing confidential data relating to performance, talent and pay reviews and preparing information for senior stakeholders. Create, review and update controlled HR Documents, ensuring all documents are version controlled and reflected in the Information Management System (IMS), to ensure compliance with ISO guidelines on an ongoing basis. System owner for Sage People System, Learning Hub (LMS), People Hub (Reward Gateway) and HALO We are looking for the following experience: Data driven - strong on HR systems CIPD Level 5 Exp of Payroll, Pensions, SAGE HR system Supporting BP on ER Cases, HR legislation, tracking of policies 2nd line Support on system Project People is acting as an Employment Business in relation to this vacancy.
HR People Generalist - Theale, hybrid role 3 days per week on-site Main Purpose of Role: To provide subject matter expertise for all People data and systems, and general support within the People team through the co-ordination of key HR activities and projects. A great role for development towards Junior Business Partner role, covering all aspects of the Employee lifecycle. HR Systems: System owner for: Sage People System Learning Hub (LMS) People Hub (Reward Gateway) HALO Responsible for proactively managing the people systems in order to maintain integrity and confidentiality of employee and organisational data. Key interface to ensure consistent system provision and that any system improvements are managed and implemented appropriately. First point of contact on People system queries. Data and Reporting: Provide data and reporting across the People team. Drive accuracy of all data with the People administrator. Managing confidential data relating to performance, talent and pay reviews and preparing information for senior stakeholders. Create, review and update controlled HR Documents, ensuring all documents are version controlled and reflected in the Information Management System (IMS), to ensure compliance with ISO guidelines on an ongoing basis. Pension & Payroll: Responsible for the accurate input and reporting for the monthly payroll, pension and associated benefits administration within the agreed timeframes so that both employer and employee contributions are submitted to the provider as required. Projects: Provide support, and lead where relevant, for all HR activities and projects related to: Wellbeing Reward and recognition Compliance & Security To support and contribute actively to health and safety, environmental, business continuity and information security arrangements that meets obligations to customers. Contributing to continual process improvements Experience (technical, managerial, industry): Required At least one or two previous roles within HR, providing HR support and administration Experience of managing payroll process and employee benefits Experience working with multiple HR systems (Sage) Desired Some background and knowledge of the property or telecommunications industry A track record of managing HR processes (e.g. payroll, benefits, starters, leavers) Experience working with multiple HR systems (Reward Gateway/ Access) Education level / Qualifications (professional, vocational) CIPD level 5 qualified, or working towards this qualification Skills / Knowledge Required Team player, as well as able to operate independently and work on own initiative Detail orientated with an understanding of the need for accurate and timely management of information Demonstrates organisation skills, with the ability to manage own time, meet deadlines and prioritise, whilst managing changing demands Inter-personal skills and abilities in interfacing with multiple stakeholders and teams Proficient in Microsoft office with intermediate excel and PowerPoint skills. Desired Able to manage and influence stakeholders at different levels of seniority Delivery and results focused with the minimum of supervision Focus Points Data driven - strong on HR systems CIPD Level 5 Experience of Payroll, Pensions, SAGE HR system Supporting BP on ER Cases, HR legislation, tracking of policies 2nd line Support on systems Project People is acting as an Employment Business in relation to this vacancy.
May 13, 2024
Contractor
HR People Generalist - Theale, hybrid role 3 days per week on-site Main Purpose of Role: To provide subject matter expertise for all People data and systems, and general support within the People team through the co-ordination of key HR activities and projects. A great role for development towards Junior Business Partner role, covering all aspects of the Employee lifecycle. HR Systems: System owner for: Sage People System Learning Hub (LMS) People Hub (Reward Gateway) HALO Responsible for proactively managing the people systems in order to maintain integrity and confidentiality of employee and organisational data. Key interface to ensure consistent system provision and that any system improvements are managed and implemented appropriately. First point of contact on People system queries. Data and Reporting: Provide data and reporting across the People team. Drive accuracy of all data with the People administrator. Managing confidential data relating to performance, talent and pay reviews and preparing information for senior stakeholders. Create, review and update controlled HR Documents, ensuring all documents are version controlled and reflected in the Information Management System (IMS), to ensure compliance with ISO guidelines on an ongoing basis. Pension & Payroll: Responsible for the accurate input and reporting for the monthly payroll, pension and associated benefits administration within the agreed timeframes so that both employer and employee contributions are submitted to the provider as required. Projects: Provide support, and lead where relevant, for all HR activities and projects related to: Wellbeing Reward and recognition Compliance & Security To support and contribute actively to health and safety, environmental, business continuity and information security arrangements that meets obligations to customers. Contributing to continual process improvements Experience (technical, managerial, industry): Required At least one or two previous roles within HR, providing HR support and administration Experience of managing payroll process and employee benefits Experience working with multiple HR systems (Sage) Desired Some background and knowledge of the property or telecommunications industry A track record of managing HR processes (e.g. payroll, benefits, starters, leavers) Experience working with multiple HR systems (Reward Gateway/ Access) Education level / Qualifications (professional, vocational) CIPD level 5 qualified, or working towards this qualification Skills / Knowledge Required Team player, as well as able to operate independently and work on own initiative Detail orientated with an understanding of the need for accurate and timely management of information Demonstrates organisation skills, with the ability to manage own time, meet deadlines and prioritise, whilst managing changing demands Inter-personal skills and abilities in interfacing with multiple stakeholders and teams Proficient in Microsoft office with intermediate excel and PowerPoint skills. Desired Able to manage and influence stakeholders at different levels of seniority Delivery and results focused with the minimum of supervision Focus Points Data driven - strong on HR systems CIPD Level 5 Experience of Payroll, Pensions, SAGE HR system Supporting BP on ER Cases, HR legislation, tracking of policies 2nd line Support on systems Project People is acting as an Employment Business in relation to this vacancy.
Are you a dynamic HR & Payroll professional with a passion for supporting both personnel and payroll functions? Our client, a leading company in Lancaster, is seeking an enthusiastic HR Coordinator to join their team and drive excellence in HR administration, working closely with payroll. Role Overview: As the site HR & Payroll Coordinator, you will play a pivotal role in managing personnel and payroll functions, ensuring efficient resourcing, recruitment, training, and compliance across the business. You'll collaborate closely with the wider HR and payroll teams. Key Responsibilities: Provide comprehensive support for payroll and personnel functions, addressing queries and maintaining efficient systems. Manage recruitment, selection, induction, training, and absence processes, while adhering to company policies and procedures. Develop, implement, and maintain People Management & Development policies, ensuring systematic application and compliance. Offer guidance to line managers on various HR matters, including performance management, disciplinaries, and health and safety. Administer payroll processes, including auto-enrolment pensions compliance and producing relevant reports for senior management. Manage electronic filing systems and personnel databases, ensuring accurate record-keeping and compliance with data protection regulations. Assist in health & safety initiatives and resolutions, including occupational health and compliance tasks. Travel to other sites as needed to provide support across the business. Requirements: CIPD Level 3 qualification or HR degree would be preferable Strong organisational skills and attention to detail Excellent communication and interpersonal abilities Ability to work independently and as part of a team Proactive attitude towards problem-solving and process improvement Benefits: Competitive salary around 25,000 - 28,000 Auto-enrolled pension Annual company bonus Opportunities for professional development and growth within the company If you're a forward-thinking HR & Payroll Coordinator with a passion for HR and payroll, we want to hear from you! Join our client's team and contribute to a culture of excellence, flexibility, and employee satisfaction. Please note: All applications will be handled with strict confidentiality. Our client is an equal opportunity employer. Not quite right for you? If you are an experienced HR & Payroll Coordinator looking for a different location or salary, still get in touch and we will let you know about other roles we have. Or if you know anyone who would be interested in this role, please point them in our direction.
May 08, 2024
Full time
Are you a dynamic HR & Payroll professional with a passion for supporting both personnel and payroll functions? Our client, a leading company in Lancaster, is seeking an enthusiastic HR Coordinator to join their team and drive excellence in HR administration, working closely with payroll. Role Overview: As the site HR & Payroll Coordinator, you will play a pivotal role in managing personnel and payroll functions, ensuring efficient resourcing, recruitment, training, and compliance across the business. You'll collaborate closely with the wider HR and payroll teams. Key Responsibilities: Provide comprehensive support for payroll and personnel functions, addressing queries and maintaining efficient systems. Manage recruitment, selection, induction, training, and absence processes, while adhering to company policies and procedures. Develop, implement, and maintain People Management & Development policies, ensuring systematic application and compliance. Offer guidance to line managers on various HR matters, including performance management, disciplinaries, and health and safety. Administer payroll processes, including auto-enrolment pensions compliance and producing relevant reports for senior management. Manage electronic filing systems and personnel databases, ensuring accurate record-keeping and compliance with data protection regulations. Assist in health & safety initiatives and resolutions, including occupational health and compliance tasks. Travel to other sites as needed to provide support across the business. Requirements: CIPD Level 3 qualification or HR degree would be preferable Strong organisational skills and attention to detail Excellent communication and interpersonal abilities Ability to work independently and as part of a team Proactive attitude towards problem-solving and process improvement Benefits: Competitive salary around 25,000 - 28,000 Auto-enrolled pension Annual company bonus Opportunities for professional development and growth within the company If you're a forward-thinking HR & Payroll Coordinator with a passion for HR and payroll, we want to hear from you! Join our client's team and contribute to a culture of excellence, flexibility, and employee satisfaction. Please note: All applications will be handled with strict confidentiality. Our client is an equal opportunity employer. Not quite right for you? If you are an experienced HR & Payroll Coordinator looking for a different location or salary, still get in touch and we will let you know about other roles we have. Or if you know anyone who would be interested in this role, please point them in our direction.
Principal Pensions Administrator Monday - Friday Competitive Salary - Permanent position Location: Manchester Requirement: Pensions Experience To administer occupational pension schemes in accordance with contracts to the required standards and deadlines. Responsible for day-to-day administration for a portfolio of occupational pension schemes plus responsibility for up to 5 staff. Principal Pension Administrator responsibilities: Carry out complex pension administration tasks and calculations including overseeing the management of treasury and payroll in accordance with internal processes and company policies, adhering to procedures and standards regarding work and conduct. Accountable for ensuring the delivery of specific client/workloads. Managing and co-ordinating the delivery of admin projects Checking of non-standard correspondence and reports. Management of errors and complaints to ensure they are handled effectively and in accordance with agreed process. Supervise, train, coach and mentor staff. Assist team members as required and provide support to CSD Team Manager Check and authorise other administrators work. Attendance at Trustee and ad hoc client meetings as required. Management of pensioner payrolls, pension increases and ensure the annual notification of the lifetime allowance used is notified to pensioners in a timely manner. Management of trustee bank accounts. Management of investment of contributions. Assisting the client account manager with any documentation they require with carrying out their responsibilities. Ensure client work is processed accurately and in a timely manner within target dates. Prioritise work to ensure Service Level Agreements are maintained. Assisting CSD Team Manager with the monitoring of transactional activity for Tariff and Fixed fee clients. Deal with non-standard client/member queries. Carry out such other duties and take on additional responsibilities as may be agreed from time to time. To ensure timesheets are completed daily. To update agreed goals on a monthly basis. Provide feedback to CSD Team Manager on staff performance and progress against goals, highlighting any concerns to the CSD Team Manager. What we look for: Usually a minimum of 5 years' experience of occupational pension scheme administration including management and or mentoring of team members Logical approach to problem solving. Process, collect and input data and information. Ability to prioritise workloads with conflicting importance, keeping to deadlines, agreed service levels and disclosure requirements. Attention to detail. Knowledge to perform and check complex manual calculations. Ability to break down and explain complex calculations in simple terms. Promptly and professionally communicate with clients and scheme members on queries when required via letter, e-mail and telephone. Confidence in providing feedback. Act as mentor to Senior Administrator. Provide positive reinforcement to motivate direct reports. Arrange quarterly review meetings with direct reports and ensure they are documented. Our Benefits: 25 days annual leave allowance Private Medical insurance Pension Scheme Life Assurance Income Protections Company Bonus Scheme
May 08, 2024
Full time
Principal Pensions Administrator Monday - Friday Competitive Salary - Permanent position Location: Manchester Requirement: Pensions Experience To administer occupational pension schemes in accordance with contracts to the required standards and deadlines. Responsible for day-to-day administration for a portfolio of occupational pension schemes plus responsibility for up to 5 staff. Principal Pension Administrator responsibilities: Carry out complex pension administration tasks and calculations including overseeing the management of treasury and payroll in accordance with internal processes and company policies, adhering to procedures and standards regarding work and conduct. Accountable for ensuring the delivery of specific client/workloads. Managing and co-ordinating the delivery of admin projects Checking of non-standard correspondence and reports. Management of errors and complaints to ensure they are handled effectively and in accordance with agreed process. Supervise, train, coach and mentor staff. Assist team members as required and provide support to CSD Team Manager Check and authorise other administrators work. Attendance at Trustee and ad hoc client meetings as required. Management of pensioner payrolls, pension increases and ensure the annual notification of the lifetime allowance used is notified to pensioners in a timely manner. Management of trustee bank accounts. Management of investment of contributions. Assisting the client account manager with any documentation they require with carrying out their responsibilities. Ensure client work is processed accurately and in a timely manner within target dates. Prioritise work to ensure Service Level Agreements are maintained. Assisting CSD Team Manager with the monitoring of transactional activity for Tariff and Fixed fee clients. Deal with non-standard client/member queries. Carry out such other duties and take on additional responsibilities as may be agreed from time to time. To ensure timesheets are completed daily. To update agreed goals on a monthly basis. Provide feedback to CSD Team Manager on staff performance and progress against goals, highlighting any concerns to the CSD Team Manager. What we look for: Usually a minimum of 5 years' experience of occupational pension scheme administration including management and or mentoring of team members Logical approach to problem solving. Process, collect and input data and information. Ability to prioritise workloads with conflicting importance, keeping to deadlines, agreed service levels and disclosure requirements. Attention to detail. Knowledge to perform and check complex manual calculations. Ability to break down and explain complex calculations in simple terms. Promptly and professionally communicate with clients and scheme members on queries when required via letter, e-mail and telephone. Confidence in providing feedback. Act as mentor to Senior Administrator. Provide positive reinforcement to motivate direct reports. Arrange quarterly review meetings with direct reports and ensure they are documented. Our Benefits: 25 days annual leave allowance Private Medical insurance Pension Scheme Life Assurance Income Protections Company Bonus Scheme
Job Description Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries. EQ's vision is to be the leading global share registrar, offering complementary services to its client base and our values set the core foundations to our success. We are TRUSTED to deliver on our commitments, COMMERCIAL in building long term value, COLLABORATIVE in our approach and we IMPROVE by continually enhancing our skills and services. There has never been a better time to join EQ. Job Description As a senior member of the team, providing an efficient, accurate and friendly service to all our colleagues and customers will be second nature to you. Striving to support your team and identifying improvements in our processes, demonstrate initiative, judgement and certainty. The successful candidate will have a strong understanding or Pensions legislation, regulatory requirements and HMRC requirements. As a senior member of the team you will be required to take on additional responsibilities which include training, coaching and representing the team on projects. Business Functions: Equiniti helps some of the UK's best known brands and public sector organisations manage complex and regulated administration covering pensions, payroll and payments. Our activities are often mission-critical to our clients but not core to their organisations. By taking care of these services, we free them to focus on what matters most. Our solutions are delivered at scale, supporting eight million pension scheme members and paying three million people over £21bn a year. Paymaster works with some of the largest pension schemes in the UK, including the National Health Service scheme with more than 2.6 million members and the Armed Forces Veterans, which we have continuously served since 1836. Core duties and responsibilities: Will be providing administration service to customers, working to Service Levels with adherence to quality targets. Completing/checking and auditing casework and providing constructive feedback, coaching and training to your colleagues is a big part of what you will be doing. Will be expected to have engagement with our client contacts helping to resolve complex customer enquiries based on competent working knowledge of customer requirements using pension's knowledge. The provision of technical guidance to your teams is going to be important, providing swift support when required. Identifying process improvements in immediate area of work responsibility in order to improve output and customer service is also key. Skills, Attributes and Behaviour: A minimum of 12 months of experience in senior pensions administration is essential for this role. Excellent attention to detail and capable of following defined processes and procedures. Excellent communication skills (written and oral) with a strong desire to deliver exceptional customer service. Will need a proven track record of quality, timely delivery and strong numeracy skills / literacy skills. Developing positive and productive working relationships with people is also essential. Strong IT skills and a willingness to learn a variety of systems. EQ Benefits Being a permanent member of the team at EQ you will be rewarded by our company benefits, these are just a few of what is on offer: 28 days + 8 bank holidays. Option to buy more days through salary sacrifice. A cash payment annually towards flexible benefits, e.g. dental insurance, gym membership, the above extra holiday etc. 4 x Life Assurance. Company sick pay (2 months full pay, 2 months half, following probation). Matched pension scheme (e.g. you pay in 6%, EQ pay in 6%), up to 10% each side (20% in total). Discounts with major retailers (EQ Wins). Maternity or adoption leave of 3 months full pay, with return to work bonus / 2 weeks paid paternity leave. This is a hybrid role with a minimum of 3 days a week required in the office. (candidates can be based within 1 hr of any UK office)
May 08, 2024
Full time
Job Description Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries. EQ's vision is to be the leading global share registrar, offering complementary services to its client base and our values set the core foundations to our success. We are TRUSTED to deliver on our commitments, COMMERCIAL in building long term value, COLLABORATIVE in our approach and we IMPROVE by continually enhancing our skills and services. There has never been a better time to join EQ. Job Description As a senior member of the team, providing an efficient, accurate and friendly service to all our colleagues and customers will be second nature to you. Striving to support your team and identifying improvements in our processes, demonstrate initiative, judgement and certainty. The successful candidate will have a strong understanding or Pensions legislation, regulatory requirements and HMRC requirements. As a senior member of the team you will be required to take on additional responsibilities which include training, coaching and representing the team on projects. Business Functions: Equiniti helps some of the UK's best known brands and public sector organisations manage complex and regulated administration covering pensions, payroll and payments. Our activities are often mission-critical to our clients but not core to their organisations. By taking care of these services, we free them to focus on what matters most. Our solutions are delivered at scale, supporting eight million pension scheme members and paying three million people over £21bn a year. Paymaster works with some of the largest pension schemes in the UK, including the National Health Service scheme with more than 2.6 million members and the Armed Forces Veterans, which we have continuously served since 1836. Core duties and responsibilities: Will be providing administration service to customers, working to Service Levels with adherence to quality targets. Completing/checking and auditing casework and providing constructive feedback, coaching and training to your colleagues is a big part of what you will be doing. Will be expected to have engagement with our client contacts helping to resolve complex customer enquiries based on competent working knowledge of customer requirements using pension's knowledge. The provision of technical guidance to your teams is going to be important, providing swift support when required. Identifying process improvements in immediate area of work responsibility in order to improve output and customer service is also key. Skills, Attributes and Behaviour: A minimum of 12 months of experience in senior pensions administration is essential for this role. Excellent attention to detail and capable of following defined processes and procedures. Excellent communication skills (written and oral) with a strong desire to deliver exceptional customer service. Will need a proven track record of quality, timely delivery and strong numeracy skills / literacy skills. Developing positive and productive working relationships with people is also essential. Strong IT skills and a willingness to learn a variety of systems. EQ Benefits Being a permanent member of the team at EQ you will be rewarded by our company benefits, these are just a few of what is on offer: 28 days + 8 bank holidays. Option to buy more days through salary sacrifice. A cash payment annually towards flexible benefits, e.g. dental insurance, gym membership, the above extra holiday etc. 4 x Life Assurance. Company sick pay (2 months full pay, 2 months half, following probation). Matched pension scheme (e.g. you pay in 6%, EQ pay in 6%), up to 10% each side (20% in total). Discounts with major retailers (EQ Wins). Maternity or adoption leave of 3 months full pay, with return to work bonus / 2 weeks paid paternity leave. This is a hybrid role with a minimum of 3 days a week required in the office. (candidates can be based within 1 hr of any UK office)
Senior Pensions Administrator Reading Permanent Hybrid XPS Administration is experiencing high growth and we are now looking to hire a Senior Pensions Administrator to join our vibrant Reading office with hybrid working. XPS is an award-winning Pensions Consultancy with over 1600 staff in locations across the UK and our business continues to experience rapid growth click apply for full job details
Jan 25, 2024
Full time
Senior Pensions Administrator Reading Permanent Hybrid XPS Administration is experiencing high growth and we are now looking to hire a Senior Pensions Administrator to join our vibrant Reading office with hybrid working. XPS is an award-winning Pensions Consultancy with over 1600 staff in locations across the UK and our business continues to experience rapid growth click apply for full job details
Capio recruitment are working with an independent financial planning firm on an exciting new opportunity for an experienced IFA Administrator to join their firm in Birmingham. The firm deal with high net worth clients and provide advice one investments, pensions and defined benefits transfers. The firm prides themselves on the work they do with local and national charities and at the end of every month they make a donation to the chosen charity they either the client or the employees choose. You will be working closely with the Senior Investment Advisor. Some of the day-today duties include Preparing client investment review packs, sending out and chasing client letters of authority, obtaining telephone valuations and working closely with the rest of the team working on client cases. Our award winning client has experienced impressive growth over the recent years and they are looking for someone to join, embrace the growth and be part of an industry leading team. What our client will offer you: Attractive benefits package Hybrid working with flexible hours Ongoing training and development Forward thinking firm with great progression routes Required experience: Working towards a Certificate in Financial Planning or similar Approachable, professional, and ambitious Proficient in systems such as Microsoft 365 and FEAnalytics, Dynamic Planner plus provider platforms To discuss this opportunity at length, please contact one of our Financial Planning team specialists at Capio Recruitment.
Dec 19, 2022
Full time
Capio recruitment are working with an independent financial planning firm on an exciting new opportunity for an experienced IFA Administrator to join their firm in Birmingham. The firm deal with high net worth clients and provide advice one investments, pensions and defined benefits transfers. The firm prides themselves on the work they do with local and national charities and at the end of every month they make a donation to the chosen charity they either the client or the employees choose. You will be working closely with the Senior Investment Advisor. Some of the day-today duties include Preparing client investment review packs, sending out and chasing client letters of authority, obtaining telephone valuations and working closely with the rest of the team working on client cases. Our award winning client has experienced impressive growth over the recent years and they are looking for someone to join, embrace the growth and be part of an industry leading team. What our client will offer you: Attractive benefits package Hybrid working with flexible hours Ongoing training and development Forward thinking firm with great progression routes Required experience: Working towards a Certificate in Financial Planning or similar Approachable, professional, and ambitious Proficient in systems such as Microsoft 365 and FEAnalytics, Dynamic Planner plus provider platforms To discuss this opportunity at length, please contact one of our Financial Planning team specialists at Capio Recruitment.
The Client This is an exciting opportunity for a Senior IFA Administrator / Adviser Support to join a successful Financial Planning firm, based out of their state of the art Central London office.This firm focuses on ethical and sustainable advice, so the clients are varied and involves a lot of ESG investment work. You will work on a pod-basis with the Adviser and Paraplanner to ensure for a smooth client experience. The Opportunity During a period of key expansion, our client is looking for an Technical IFA Administrator / Adviser Support to provide a first-class compliant support service to the Chartered Financial Advisers of the practice enabling them to deliver appropriate advice and solutions to clients in all areas of financial planning. Working within a friendly, and close-knit, 'family style' team this is a fantastic opportunity for an Administrator to come on board and share their knowledge with the existing team, helping them grow and develop.Study and exam support is strongly supported.Role Duties include: Provide daily administrative support to two established financial advisers and their paraplanners Help to maintain the client database, processing new business Implementing advice given to clients Be able to assist and contribute to the development of the financial planning proposition, new processes, and systems within the team. Basic report writing Liaising with product providers and clients General office duties where required, for example answering the office phone line Adhere to and maintain knowledge of all applicable legislation, including relevant parts of the FCA Handbook. What's needed to be considered? Several year's experience working in an IFA Administrator position Confident with technical work such as preparing meeting packs, interpreting research Strong knowledge of financial products, particularly Pensions and Investments Team player, eager to share knowledge previously obtained as well as learn on the job Benefits Package: Matched Pension contribution Private Healthcare Discretionary annual bonus Remote Working Flexible working hours Company events Exam Support What next? Apply today to be considered for this opportunity. If suitable, one of our specialist consultants will be in contact to discuss the opportunity with you in detail prior to submitting your CV to the client. In this discussion, we will aim to identify your specific skills and motivations, and where appropriate recommend other relevant opportunities to you that match your requirements. Additionally, refer a friend or colleague to us and receive £200 in vouchers if we assist them in securing a new career.
Dec 19, 2022
Full time
The Client This is an exciting opportunity for a Senior IFA Administrator / Adviser Support to join a successful Financial Planning firm, based out of their state of the art Central London office.This firm focuses on ethical and sustainable advice, so the clients are varied and involves a lot of ESG investment work. You will work on a pod-basis with the Adviser and Paraplanner to ensure for a smooth client experience. The Opportunity During a period of key expansion, our client is looking for an Technical IFA Administrator / Adviser Support to provide a first-class compliant support service to the Chartered Financial Advisers of the practice enabling them to deliver appropriate advice and solutions to clients in all areas of financial planning. Working within a friendly, and close-knit, 'family style' team this is a fantastic opportunity for an Administrator to come on board and share their knowledge with the existing team, helping them grow and develop.Study and exam support is strongly supported.Role Duties include: Provide daily administrative support to two established financial advisers and their paraplanners Help to maintain the client database, processing new business Implementing advice given to clients Be able to assist and contribute to the development of the financial planning proposition, new processes, and systems within the team. Basic report writing Liaising with product providers and clients General office duties where required, for example answering the office phone line Adhere to and maintain knowledge of all applicable legislation, including relevant parts of the FCA Handbook. What's needed to be considered? Several year's experience working in an IFA Administrator position Confident with technical work such as preparing meeting packs, interpreting research Strong knowledge of financial products, particularly Pensions and Investments Team player, eager to share knowledge previously obtained as well as learn on the job Benefits Package: Matched Pension contribution Private Healthcare Discretionary annual bonus Remote Working Flexible working hours Company events Exam Support What next? Apply today to be considered for this opportunity. If suitable, one of our specialist consultants will be in contact to discuss the opportunity with you in detail prior to submitting your CV to the client. In this discussion, we will aim to identify your specific skills and motivations, and where appropriate recommend other relevant opportunities to you that match your requirements. Additionally, refer a friend or colleague to us and receive £200 in vouchers if we assist them in securing a new career.
Senior Pensions Administrator - Hampshire - Competitive salary + good benefits package - Hybrid working available I am recruiting an experienced pensions administrator to join a well-established and expanding firm to work closely with the team to make an active contribution to the team goals. You will be required to have minimum of 5 years experience in the DB pensions industry. Skills and experience Ability to handle complex calculations Be able to interpret scheme rules Good awareness of legislative issues Self-motivation and ability to work autonomously, in line with the responsibilities that the role requires Ability to meet client SLAs and contribute to good Responsibilities Delivering pragmatic solutions Preparing helpful and informative documentation Talking to pension scheme members, clients and third parties Guiding scheme members through their pension journey Support and develop junior team members Providing support to the payroll team (training will be provided) If you have further questions and would like to apply, do not hesitate to contact me on (Stephany Jardim)
Dec 19, 2022
Full time
Senior Pensions Administrator - Hampshire - Competitive salary + good benefits package - Hybrid working available I am recruiting an experienced pensions administrator to join a well-established and expanding firm to work closely with the team to make an active contribution to the team goals. You will be required to have minimum of 5 years experience in the DB pensions industry. Skills and experience Ability to handle complex calculations Be able to interpret scheme rules Good awareness of legislative issues Self-motivation and ability to work autonomously, in line with the responsibilities that the role requires Ability to meet client SLAs and contribute to good Responsibilities Delivering pragmatic solutions Preparing helpful and informative documentation Talking to pension scheme members, clients and third parties Guiding scheme members through their pension journey Support and develop junior team members Providing support to the payroll team (training will be provided) If you have further questions and would like to apply, do not hesitate to contact me on (Stephany Jardim)
Alexander Lloyd are recruiting for a Senior Pensions Administrator based in Leeds. This role would be suitable for an experienced Pensions Administrator or Senior who has experience of delivering 'full cradle to grave' administration to Defined Benefits schemes. You will be responsible for providing the day-to-day administration service to a portfolio of clients including processing manual calculations and dealing with complex cases, assisting with yearly projects like pension increases and benefits statements, allocating and checking of work for junior members of the team. To be considered for this role you must be in a similar role with Defined Benefits administration experience. This is a fantastic opportunity for a career driven Pensions professional to further their skills and experience and work for a huge Pensions organisation. You will be rewarded with a generous basic salary of between £30,000 - £37,000 with bonus and benefits on top! To continue building their strong team culture, they would like the successful candidate to visit their Leeds office a few times a month! Opening date: 23/11/2022 Closing date: 23/12/2022 Please quote 49095 when calling Kristyna at Alexander Lloyd or email them at kma . This is only one of many vacancies we are handling, Alexander Lloyd is a specialist within Financial Services recruitment. Areas of expertise include Employee Benefits, Compliance, Pensions, Group Risk, Paraplanners, Sales Support, T&C etc. Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants you have not been shortlisted for this role. Please continue to check our website for any other roles which may be of interest.
Dec 19, 2022
Full time
Alexander Lloyd are recruiting for a Senior Pensions Administrator based in Leeds. This role would be suitable for an experienced Pensions Administrator or Senior who has experience of delivering 'full cradle to grave' administration to Defined Benefits schemes. You will be responsible for providing the day-to-day administration service to a portfolio of clients including processing manual calculations and dealing with complex cases, assisting with yearly projects like pension increases and benefits statements, allocating and checking of work for junior members of the team. To be considered for this role you must be in a similar role with Defined Benefits administration experience. This is a fantastic opportunity for a career driven Pensions professional to further their skills and experience and work for a huge Pensions organisation. You will be rewarded with a generous basic salary of between £30,000 - £37,000 with bonus and benefits on top! To continue building their strong team culture, they would like the successful candidate to visit their Leeds office a few times a month! Opening date: 23/11/2022 Closing date: 23/12/2022 Please quote 49095 when calling Kristyna at Alexander Lloyd or email them at kma . This is only one of many vacancies we are handling, Alexander Lloyd is a specialist within Financial Services recruitment. Areas of expertise include Employee Benefits, Compliance, Pensions, Group Risk, Paraplanners, Sales Support, T&C etc. Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants you have not been shortlisted for this role. Please continue to check our website for any other roles which may be of interest.
Senior Pensions Administrator Do you have strong attention to detail and commitment to provide ongoing quality? Do you prioritise customer satisfaction to achieve service level agreements?This is a hybrid role with the flexibility to work both virtually and from our Birmingham office - Monday to Friday! Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What the day will look like You will be required to provide high quality administration support for internal and external clients, being a technical expert in the team and sharing your expertise by: Being a SME for processes, clients, systems, and tools and being proficient in processing and checking. Monitoring team activity and coordinating workload in line with SLAs by organizing, prioritising, and making effective workload allocation decisions. Producing and analysing reports as required for internal and external clients and requirements. Identifying issues with processes handled in teams and driving a process to find and implement solutions. Implementing changes to tools and documentation needed to support effective service delivery. Increasing the level of processing knowledge and driving continuous improvement in all areas of processing. Writing and maintaining knowledge documents, keeping them up to date and incorporating changes to legislation. Sharing best practice with colleagues through process and tool training. Taking part in both internal and external audits. Being a role model in the team by giving constructive feedback to colleagues to improve performance and supporting the Manager. Coordinating and participating in projects that will impact the work of teams and domains. Building strong relationships with client teams, client representatives and third-party providers. Achieving team and individual targets (KPIs, SLAs, quality targets. Contributing to the team, supporting the rest of the team based on their needs (a buddy to less experienced colleagues and supporting more senior colleagues). Maintaining required technical knowledge and behavioural standards and expertise, especially all regulatory and statutory requirements. Performing additional tasks as requested by your manager. How this opportunity is different Every day, our colleagues make a difference to people's lives, work with the best, own their potential, and value one another. Together, we share this one purpose: to empower economic and human possibility around the world. This unifying goal is at the heart of our identity, and it lives in everything we do.As part of our diverse and established team, you'll bring valuable skills and expertise to Aon, including previous experience in an operations environment, and a positive can-do attitude to engage and manage your team. At Aon, you will be able to enhance your current skills, while continuing to learn new ones as full training & support is provided. Knowledge of pensions is an advantage, but not essential to be successful. ?
Dec 19, 2022
Full time
Senior Pensions Administrator Do you have strong attention to detail and commitment to provide ongoing quality? Do you prioritise customer satisfaction to achieve service level agreements?This is a hybrid role with the flexibility to work both virtually and from our Birmingham office - Monday to Friday! Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What the day will look like You will be required to provide high quality administration support for internal and external clients, being a technical expert in the team and sharing your expertise by: Being a SME for processes, clients, systems, and tools and being proficient in processing and checking. Monitoring team activity and coordinating workload in line with SLAs by organizing, prioritising, and making effective workload allocation decisions. Producing and analysing reports as required for internal and external clients and requirements. Identifying issues with processes handled in teams and driving a process to find and implement solutions. Implementing changes to tools and documentation needed to support effective service delivery. Increasing the level of processing knowledge and driving continuous improvement in all areas of processing. Writing and maintaining knowledge documents, keeping them up to date and incorporating changes to legislation. Sharing best practice with colleagues through process and tool training. Taking part in both internal and external audits. Being a role model in the team by giving constructive feedback to colleagues to improve performance and supporting the Manager. Coordinating and participating in projects that will impact the work of teams and domains. Building strong relationships with client teams, client representatives and third-party providers. Achieving team and individual targets (KPIs, SLAs, quality targets. Contributing to the team, supporting the rest of the team based on their needs (a buddy to less experienced colleagues and supporting more senior colleagues). Maintaining required technical knowledge and behavioural standards and expertise, especially all regulatory and statutory requirements. Performing additional tasks as requested by your manager. How this opportunity is different Every day, our colleagues make a difference to people's lives, work with the best, own their potential, and value one another. Together, we share this one purpose: to empower economic and human possibility around the world. This unifying goal is at the heart of our identity, and it lives in everything we do.As part of our diverse and established team, you'll bring valuable skills and expertise to Aon, including previous experience in an operations environment, and a positive can-do attitude to engage and manage your team. At Aon, you will be able to enhance your current skills, while continuing to learn new ones as full training & support is provided. Knowledge of pensions is an advantage, but not essential to be successful. ?
EQ is a leading international provider of shareholder, pension, remediation and credit technology. With over 5,700 employees, it supports 37 million people in 120 countries. EQ's purpose is to care for every customer and simplify every transaction, delivered with less of an impact on the environment. EQ's vision is to be the leading global share registrar, offering complementary services to its client base. Role Summary EQ is seeking a Senior Pensions Administrator to work within a new team responsible for delivering Bulk Purchase Annuity (BPA) services to its Clients and Customers. You should have significant experience in the pensions industry and a strong technical pensions background, preferably in the area of Bulk Purchase Annuities. Business Function EQ Pensions Operations delivers an excellent service across our diverse client base. Our Pensions Administration teams including our newly created BPA teams, are responsible for keeping accurate and compliant pension records for our clients and pension scheme members. For the provision of all the other aspects of members' pensions, our administration function is key. Our people, our Administrator platform and its integrated mobile-friendly web tools, are key elements in delivering this. Leading-edge responsive web tools and contact centre facilities help members to engage with their retirement wealth as they progress along their journey to retirement. Core Duties/Responsibilities: The successful candidate will be responsible for the following: Provide administration service to customers as per Service Level Agreement Putting the member at the heart of everything we do Providing both buy in and buy out administration services Interpreting and applying Trustee membership movements to the insured population during buy in administration Collating and escalating Trustee and client enquiries (oral and written) To complete / check casework and provide feedback Resolves customer enquiries (oral and written) based on competent working knowledge of the customer requirements and case history Collating and escalating Trustee and client enquiries (oral and written) Drafting of non-standard correspondence in response to customer enquiries Collates and analyses data and produces routine reports, schedules and summaries in order to update customer records, resolves customer queries Provision of technical guidance to other team members, particularly in relation buy in and buy out administration Identifies and implement process improvements in immediate area of work responsibility in order to improve throughput and customer service Provide on-the-job coaching to department colleagues Attend client meetings where necessary Carry out projects and ad-hoc activities as determined by Team Leader Provide pension administration specific input into the creation of any new processes or procedures Advising the wider BPA Operations team of any efficiencies that could be gained in the current pension administration processes Build and maintain relationships with internal stakeholders, Trustee administrators and client stakeholders Skills, Capabilities and Attributes The successful candidate will demonstrate the following experience, skills and behaviours: Experience of Defined Benefit Pension Schemes Excellent attention to detail and capable of following defined processes and procedures Superior communication skills: written and oral Strong desire to deliver exceptional customer service Proven track record of quality, timely delivery Excellent ability to develop positive and productive working relationships Good IT skills and a willingness and aptitude to learn a variety of systems Previous experience of Bulk Purchase Annuity administration is desirable What We Offer Being a permanent member of the team at EQ you will be rewarded by our company benefits, these are just a few of what is on offer: Save for your Future - Equiniti Pension Plan; Equiniti matches your pension contributions up to 10% All Employee Long Term Incentive Plan (LTIP) - Gives all EQ Colleagues the opportunity to benefit if the current owners successfully sell the company for a profit. Health and Wellbeing - Employee Assistance Programme: counselling, legal & wellbeing support for all colleagues and their households. Life assurance cover at 4x salary with the ability to purchase enhance cover. Employee discounts - Discounts and cashback at your favourite high street stores through our EQ Wins Platform. Flexible Benefits - The ability to purchase a wide variety of benefits through our flex plan; wine club, Apple gadgets, travel insurance, will writing, holiday trading and more. Time Off - Typically 28 days holiday + bank holidays. 2 volunteer days to get involved with a charity of your choosing. Winning together - Equiniti ICON award vouchers; recognising the individuals going above and beyond to help the business succeed. We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Please note any offer of employment is subject to satisfactory pre-employment screening checks. These consist of 5 year activity & GAP verification, DBS or Access NI, Credit, Sanctions & CIFAS checks.
Dec 19, 2022
Full time
EQ is a leading international provider of shareholder, pension, remediation and credit technology. With over 5,700 employees, it supports 37 million people in 120 countries. EQ's purpose is to care for every customer and simplify every transaction, delivered with less of an impact on the environment. EQ's vision is to be the leading global share registrar, offering complementary services to its client base. Role Summary EQ is seeking a Senior Pensions Administrator to work within a new team responsible for delivering Bulk Purchase Annuity (BPA) services to its Clients and Customers. You should have significant experience in the pensions industry and a strong technical pensions background, preferably in the area of Bulk Purchase Annuities. Business Function EQ Pensions Operations delivers an excellent service across our diverse client base. Our Pensions Administration teams including our newly created BPA teams, are responsible for keeping accurate and compliant pension records for our clients and pension scheme members. For the provision of all the other aspects of members' pensions, our administration function is key. Our people, our Administrator platform and its integrated mobile-friendly web tools, are key elements in delivering this. Leading-edge responsive web tools and contact centre facilities help members to engage with their retirement wealth as they progress along their journey to retirement. Core Duties/Responsibilities: The successful candidate will be responsible for the following: Provide administration service to customers as per Service Level Agreement Putting the member at the heart of everything we do Providing both buy in and buy out administration services Interpreting and applying Trustee membership movements to the insured population during buy in administration Collating and escalating Trustee and client enquiries (oral and written) To complete / check casework and provide feedback Resolves customer enquiries (oral and written) based on competent working knowledge of the customer requirements and case history Collating and escalating Trustee and client enquiries (oral and written) Drafting of non-standard correspondence in response to customer enquiries Collates and analyses data and produces routine reports, schedules and summaries in order to update customer records, resolves customer queries Provision of technical guidance to other team members, particularly in relation buy in and buy out administration Identifies and implement process improvements in immediate area of work responsibility in order to improve throughput and customer service Provide on-the-job coaching to department colleagues Attend client meetings where necessary Carry out projects and ad-hoc activities as determined by Team Leader Provide pension administration specific input into the creation of any new processes or procedures Advising the wider BPA Operations team of any efficiencies that could be gained in the current pension administration processes Build and maintain relationships with internal stakeholders, Trustee administrators and client stakeholders Skills, Capabilities and Attributes The successful candidate will demonstrate the following experience, skills and behaviours: Experience of Defined Benefit Pension Schemes Excellent attention to detail and capable of following defined processes and procedures Superior communication skills: written and oral Strong desire to deliver exceptional customer service Proven track record of quality, timely delivery Excellent ability to develop positive and productive working relationships Good IT skills and a willingness and aptitude to learn a variety of systems Previous experience of Bulk Purchase Annuity administration is desirable What We Offer Being a permanent member of the team at EQ you will be rewarded by our company benefits, these are just a few of what is on offer: Save for your Future - Equiniti Pension Plan; Equiniti matches your pension contributions up to 10% All Employee Long Term Incentive Plan (LTIP) - Gives all EQ Colleagues the opportunity to benefit if the current owners successfully sell the company for a profit. Health and Wellbeing - Employee Assistance Programme: counselling, legal & wellbeing support for all colleagues and their households. Life assurance cover at 4x salary with the ability to purchase enhance cover. Employee discounts - Discounts and cashback at your favourite high street stores through our EQ Wins Platform. Flexible Benefits - The ability to purchase a wide variety of benefits through our flex plan; wine club, Apple gadgets, travel insurance, will writing, holiday trading and more. Time Off - Typically 28 days holiday + bank holidays. 2 volunteer days to get involved with a charity of your choosing. Winning together - Equiniti ICON award vouchers; recognising the individuals going above and beyond to help the business succeed. We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Please note any offer of employment is subject to satisfactory pre-employment screening checks. These consist of 5 year activity & GAP verification, DBS or Access NI, Credit, Sanctions & CIFAS checks.
As a result of continued expansion our client, a growing and established firm of actuaries and consultants, are currently looking to recruit a Senior Pensions Administrator due to increased business volumes but offering home / hybrid working. Responsibilities: Working as a senior member of the team to administer a range of corporate pension schemes, primarily DB (defined benefit) / final salary based. Undertaking a variety of tasks including amending leavers / joiners, scheme calculations, claims deaths etc. Candidates will be responsible for supporting / mentoring more junior members of the team including checking work and dealing with more complex enquiries Assist with ad hoc project based work Ensure Service Level Agreements are met. Experience: Candidates need to have previous experience of working within the pensions industry, having dealt ideally with DB schemes within a TPA environment Ability to work to deadlines. Ability to work well with colleagues Strong numerical and communication skills Ideally candidates will hold or be working towards professional qualifications. In return our client is looking to offer a competitive basic salary as well as an excellent benefits and bonus package and plenty of opportunities for career progression within this growing organisation.
Dec 19, 2022
Full time
As a result of continued expansion our client, a growing and established firm of actuaries and consultants, are currently looking to recruit a Senior Pensions Administrator due to increased business volumes but offering home / hybrid working. Responsibilities: Working as a senior member of the team to administer a range of corporate pension schemes, primarily DB (defined benefit) / final salary based. Undertaking a variety of tasks including amending leavers / joiners, scheme calculations, claims deaths etc. Candidates will be responsible for supporting / mentoring more junior members of the team including checking work and dealing with more complex enquiries Assist with ad hoc project based work Ensure Service Level Agreements are met. Experience: Candidates need to have previous experience of working within the pensions industry, having dealt ideally with DB schemes within a TPA environment Ability to work to deadlines. Ability to work well with colleagues Strong numerical and communication skills Ideally candidates will hold or be working towards professional qualifications. In return our client is looking to offer a competitive basic salary as well as an excellent benefits and bonus package and plenty of opportunities for career progression within this growing organisation.