Control Centre Dispatcher / Customer Service Advisor - shift work Full Time Permanent role 42 hours per week on a 4 days on, 4 days off basis - 12 hour shift. Start times can vary from depending on the company rota Close to Burgess Hill Salary £29200 plus very good company benefits. Additional bonus paid of £3000 after two years of continuous service We are delighted to be working alongside our long term client on an exclusive agency arrangement as they seek to recruit an additional (due to company growth) Customer Services Advisor (shift-work) to join their friendly and busy teams close to Burgess Hill This is a superb opportunity to join a very established and well known organisation Due to workplace location it is essential to be a driver and have your own transport. Lots of free parking onsite The role: The job involves taking calls for assistance, advising customers of progress and keeping all parties informed. The CSA position provides the vital link between motoring organisations, roadside staff and the customer / motorist. Duties of the position include: Receiving calls for assistance via electronic data transfer, fax and telephone. Recording all details taken from customers on the computer database. Communicating with all staff via radio, telephone, fax and mobile data. Monitoring progress of all work and keeping all parties updated. Updating computer job records with details of each job as operatives arrive and complete tasks. Providing customers with quotations for both roadside and workshop services. Receiving and verifying payment for work via cash, cheque and credit card. Carrying out invoicing of company work to motoring organisations. Updating both computer and paper records as necessary Competencies required: We are looking for an enthusiastic and self motivated professional with the following qualities Excellent planning and memory - you will be monitoring a number of incidents at any one time and your decisions directly affect both quality of service and company profitability. Team skills - you will need to work with a small team of people within the control Room and good communication is essential Customer skills - an excellent telephone manner and the ability to reassure customers. Shift pattern Four days on Four days off 12 Hour working shift time, shift start time can vary from any hour between 06:00 and 12:00 depending on the company published rota Salary Package Based on 42 hours per week Plenty of overtime available if required. Standard hourly rate, nights and weekends £18.00 - £19.00 per hour If you enjoy working shifts, like having a lot of free time and have a great customer services / phone manner then this is the ideal role for you Apply today for immediate consideration! Wild Recruitment Ltd T/A First Recruitment Services is acting as an employment agency on behalf of this vacancy
May 17, 2024
Full time
Control Centre Dispatcher / Customer Service Advisor - shift work Full Time Permanent role 42 hours per week on a 4 days on, 4 days off basis - 12 hour shift. Start times can vary from depending on the company rota Close to Burgess Hill Salary £29200 plus very good company benefits. Additional bonus paid of £3000 after two years of continuous service We are delighted to be working alongside our long term client on an exclusive agency arrangement as they seek to recruit an additional (due to company growth) Customer Services Advisor (shift-work) to join their friendly and busy teams close to Burgess Hill This is a superb opportunity to join a very established and well known organisation Due to workplace location it is essential to be a driver and have your own transport. Lots of free parking onsite The role: The job involves taking calls for assistance, advising customers of progress and keeping all parties informed. The CSA position provides the vital link between motoring organisations, roadside staff and the customer / motorist. Duties of the position include: Receiving calls for assistance via electronic data transfer, fax and telephone. Recording all details taken from customers on the computer database. Communicating with all staff via radio, telephone, fax and mobile data. Monitoring progress of all work and keeping all parties updated. Updating computer job records with details of each job as operatives arrive and complete tasks. Providing customers with quotations for both roadside and workshop services. Receiving and verifying payment for work via cash, cheque and credit card. Carrying out invoicing of company work to motoring organisations. Updating both computer and paper records as necessary Competencies required: We are looking for an enthusiastic and self motivated professional with the following qualities Excellent planning and memory - you will be monitoring a number of incidents at any one time and your decisions directly affect both quality of service and company profitability. Team skills - you will need to work with a small team of people within the control Room and good communication is essential Customer skills - an excellent telephone manner and the ability to reassure customers. Shift pattern Four days on Four days off 12 Hour working shift time, shift start time can vary from any hour between 06:00 and 12:00 depending on the company published rota Salary Package Based on 42 hours per week Plenty of overtime available if required. Standard hourly rate, nights and weekends £18.00 - £19.00 per hour If you enjoy working shifts, like having a lot of free time and have a great customer services / phone manner then this is the ideal role for you Apply today for immediate consideration! Wild Recruitment Ltd T/A First Recruitment Services is acting as an employment agency on behalf of this vacancy
Estate Agent Trainee Sales Negotiator Applications are now invited from Trainees who are looking to enter the Estate Agency industry and become an Estate Agent however, you will need to have a strong sales background in for example car sales, mobile telephone sales or membership sales and you will need to drive and have your own car. You will receive an initial 6 month guaranteed salary of between 22,000 and 25,000 (pro-rata and very much dependent on the individual candidate) whilst you are building your sales pipeline (commission) so for the first 6 months of your employment you cannot earn less than this. Thereafter, you will be offered a basic salary of up to 16,000 (please note working in a sales role where you receive commission it is impossible to ever just earn your basic salary) with very realistic on target earnings of 30,000 in year 1 and rising in year 2 plus 40p per mile petrol allowance for business miles. The commission structure is truly outstanding with 5% personal sales commission + 2.5% personal commission for booking the PMA (Property Market Appraisal) so if you book the PMA (so pick up the phone first) book the valuation and it comes on to the market you have already earnt 2.5% commission. You then sell it and take 5% commission so a combined 7.5% Estate Agent Trainee Sales Negotiator You will provide clients and customers with a professional Estate Agency service, maximising business from opportunities created. Estate Agent Trainee Sales Negotiator Key Responsibilities: To interview applicants in a structured fashion, identifying needs and business opportunities. To contact qualified applicants regularly, advising them of suitable properties and arranging viewing appointments. To negotiate with potential purchasers, ensuring that our clients' interests are your primary concern. To co-ordinate your transactions ensuring that you provide the highest standards of customer care to buyers and sellers, expediting the matter and securing future recommendations. To integrate into a team environment and to provide support to your colleagues and Branch Manager. To introduce clients and applicants to your Mortgage Consultant. To ensure that service standards laid down by the company are met. To achieve sales targets as agreed with your Branch Manager. To be familiar with all systems, procedures and legislation. To project a professional image to the public and work colleagues. Estate Agent Trainee Sales Negotiator Experience / Qualification: A robust sales background. Estate Agent Trainee Sales Negotiator Initial 6 month guaranteed salary of between 22,000 and 25,000 (pro-rata and very much dependent on the individual candidate) Thereafter, you will be offered a basic salary of up to 16,000 with very realistic on target earnings of 30,000 in year 1 and rising in year 2 plus 40p per mile petrol allowance for business miles. Kings Permanent Recruitment for Estate Agents hits 17 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialities of recruitment within the residential property sector to include Residential Sales, Residential Lettings, Property Management, Block Management, Inventory Clerks, RICS Chartered Surveyors, Land and New Homes, CeMAP qualified Estate Agency Financial Services Consultants / Mortgage Advisors, Protection Advisors, Secretarial / Administration. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn.
May 17, 2024
Full time
Estate Agent Trainee Sales Negotiator Applications are now invited from Trainees who are looking to enter the Estate Agency industry and become an Estate Agent however, you will need to have a strong sales background in for example car sales, mobile telephone sales or membership sales and you will need to drive and have your own car. You will receive an initial 6 month guaranteed salary of between 22,000 and 25,000 (pro-rata and very much dependent on the individual candidate) whilst you are building your sales pipeline (commission) so for the first 6 months of your employment you cannot earn less than this. Thereafter, you will be offered a basic salary of up to 16,000 (please note working in a sales role where you receive commission it is impossible to ever just earn your basic salary) with very realistic on target earnings of 30,000 in year 1 and rising in year 2 plus 40p per mile petrol allowance for business miles. The commission structure is truly outstanding with 5% personal sales commission + 2.5% personal commission for booking the PMA (Property Market Appraisal) so if you book the PMA (so pick up the phone first) book the valuation and it comes on to the market you have already earnt 2.5% commission. You then sell it and take 5% commission so a combined 7.5% Estate Agent Trainee Sales Negotiator You will provide clients and customers with a professional Estate Agency service, maximising business from opportunities created. Estate Agent Trainee Sales Negotiator Key Responsibilities: To interview applicants in a structured fashion, identifying needs and business opportunities. To contact qualified applicants regularly, advising them of suitable properties and arranging viewing appointments. To negotiate with potential purchasers, ensuring that our clients' interests are your primary concern. To co-ordinate your transactions ensuring that you provide the highest standards of customer care to buyers and sellers, expediting the matter and securing future recommendations. To integrate into a team environment and to provide support to your colleagues and Branch Manager. To introduce clients and applicants to your Mortgage Consultant. To ensure that service standards laid down by the company are met. To achieve sales targets as agreed with your Branch Manager. To be familiar with all systems, procedures and legislation. To project a professional image to the public and work colleagues. Estate Agent Trainee Sales Negotiator Experience / Qualification: A robust sales background. Estate Agent Trainee Sales Negotiator Initial 6 month guaranteed salary of between 22,000 and 25,000 (pro-rata and very much dependent on the individual candidate) Thereafter, you will be offered a basic salary of up to 16,000 with very realistic on target earnings of 30,000 in year 1 and rising in year 2 plus 40p per mile petrol allowance for business miles. Kings Permanent Recruitment for Estate Agents hits 17 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialities of recruitment within the residential property sector to include Residential Sales, Residential Lettings, Property Management, Block Management, Inventory Clerks, RICS Chartered Surveyors, Land and New Homes, CeMAP qualified Estate Agency Financial Services Consultants / Mortgage Advisors, Protection Advisors, Secretarial / Administration. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn.
Are you passionate about fostering positive workplace relationships and ensuring a harmonious work environment? We are seeking a dedicated and experienced Employee Relations Advisor to join our team and contribute to the overall success of our Sellafield Framework. Why join us? In the 155 years since our foundation, Sir Robert McAlpine has worked on some of the country's most iconic buildings and projects. Our success through the decades has been down to our people - we're a family-owned business with a culture that brings out the best in individuals and teams. Right now, we're excited about continuing our legacy. This is where to achieve more from your career, by proudly building Britain's future heritage with us. Employee Relations Advisor If you are a dynamic and empathetic professional with a passion for promoting positive workplace relationships, we invite you to apply. Join us in making our workplace a thriving and supportive community. Responsibilities: Collaborate with HR partners and stakeholders to develop and implement proactive strategies for maintaining positive employee relations. Provide advice and guidance on employee relations matters, ensuring compliance with company policies, collective agreements, relevant employment laws and company culture. Investigate and resolve employee concerns, disputes, and grievances in a fair and timely manner. Conduct training sessions and share knowledge on employee relations topics to enhance understanding and compliance across the organization. Keep abreast of industry trends and changes in employment laws to proactively address potential issues. Your profile Qualifications: Minimum CIPD Level 5 Diploma in Human Resources or equivalent. Experience in employee relations, and pro-active conflict resolution,. Strong knowledge of employment laws and regulations. Excellent communication and interpersonal skills. Ability to maintain confidentiality and handle sensitive information with discretion. Rewards We're ready to invest in you and your future, and offer wide-ranging, performance-related progression opportunities. Our competitive rewards packages feature flexible benefits to fit your lifestyle and priorities. We'd love you to join us in proudly building Britain's future heritage. Apply online now. Sir Robert McAlpine is focused on being a truly inclusive employer, even if you don't meet every single requirement, we'd still love to hear from you. Especially if you're part of a group that is under-represented in Construction. Our goal is for Sir Robert McAlpine to proportionally represent the diversity of the working population in society. As a family-run business with strong family values, our aim is to ensure that Sir Robert McAlpine is a supportive, empowering and inclusive environment for every member of our team
May 17, 2024
Full time
Are you passionate about fostering positive workplace relationships and ensuring a harmonious work environment? We are seeking a dedicated and experienced Employee Relations Advisor to join our team and contribute to the overall success of our Sellafield Framework. Why join us? In the 155 years since our foundation, Sir Robert McAlpine has worked on some of the country's most iconic buildings and projects. Our success through the decades has been down to our people - we're a family-owned business with a culture that brings out the best in individuals and teams. Right now, we're excited about continuing our legacy. This is where to achieve more from your career, by proudly building Britain's future heritage with us. Employee Relations Advisor If you are a dynamic and empathetic professional with a passion for promoting positive workplace relationships, we invite you to apply. Join us in making our workplace a thriving and supportive community. Responsibilities: Collaborate with HR partners and stakeholders to develop and implement proactive strategies for maintaining positive employee relations. Provide advice and guidance on employee relations matters, ensuring compliance with company policies, collective agreements, relevant employment laws and company culture. Investigate and resolve employee concerns, disputes, and grievances in a fair and timely manner. Conduct training sessions and share knowledge on employee relations topics to enhance understanding and compliance across the organization. Keep abreast of industry trends and changes in employment laws to proactively address potential issues. Your profile Qualifications: Minimum CIPD Level 5 Diploma in Human Resources or equivalent. Experience in employee relations, and pro-active conflict resolution,. Strong knowledge of employment laws and regulations. Excellent communication and interpersonal skills. Ability to maintain confidentiality and handle sensitive information with discretion. Rewards We're ready to invest in you and your future, and offer wide-ranging, performance-related progression opportunities. Our competitive rewards packages feature flexible benefits to fit your lifestyle and priorities. We'd love you to join us in proudly building Britain's future heritage. Apply online now. Sir Robert McAlpine is focused on being a truly inclusive employer, even if you don't meet every single requirement, we'd still love to hear from you. Especially if you're part of a group that is under-represented in Construction. Our goal is for Sir Robert McAlpine to proportionally represent the diversity of the working population in society. As a family-run business with strong family values, our aim is to ensure that Sir Robert McAlpine is a supportive, empowering and inclusive environment for every member of our team
Associate, Strategy Consulting Do you want to be part of a growth consulting business that helps insurers improve performance by shaping their strategy and bringing it to life? Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. How this opportunity is different Aon's Strategy and Technology Group (STG) is recruiting for an Associate to join our strategy consulting business. STG is Aon's new global consulting and technology business focused on, but not limited to, insurance and reinsurance companies and other participants in the insurance industry. The team provides strategy consulting and advisory services to many of the most prestigious companies in Global (Re)insurance. We have privileged access to Aon's proprietary data and the knowledge of its global network of insurance industry experts to derive unique and compelling insights into the sources of competitive advantage in our industry. Your role will involve delivering exceptional insights and work for our clients and building enduring relationships with them to support their growth and performance in insurance markets across EMEA. Created in 2008, our consulting team has grown year on year, and we're based in our offices in London, New York, Chicago, Miami, Singapore, Sydney, Dublin, Toronto, Paris, and Rotterdam. Our team is dynamic, diverse, and international. The role is based in London. We are enthusiastic adopters of hybrid working and flexible on day-to-day location. We continue to expand, and we are looking for the right candidate to support and participate in our success. We are proud of the opportunities we create for career development and the direct access our team has to the most influential decision-makers in our industry. What the day will look like Work as part of a team that delivers high value strategy projects to insurers, reinsurers, and investors in the insurance industry on wide ranging strategic questions. Undertake market research, financial and data analysis that informs the development of recommendations. Support team in developing hypotheses, testing those hypotheses, and developing high impact recommendations. Contribute to the production of high impact client deliverables. Present findings and recommendations to client stakeholders. Live the Aon United values. Skills and experience that will lead to success Proven experience within strategy consulting or consulting or from an insurance audit background (1-2 years' experience). Strong problem solving and analytical skills. Experience producing high quality outputs in Excel and PowerPoint. Excellent oral and written communication skills. Team player. Business acumen and intellectual curiosity across key business topics. Commitment to personal development. Desire to contribute to the development of growing strategy consultancy business. How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. Dependant on regional requirements, please include specific benefits where applicable and relevant accommodation criteria and enhanced equal opportunities statement.
May 17, 2024
Full time
Associate, Strategy Consulting Do you want to be part of a growth consulting business that helps insurers improve performance by shaping their strategy and bringing it to life? Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. How this opportunity is different Aon's Strategy and Technology Group (STG) is recruiting for an Associate to join our strategy consulting business. STG is Aon's new global consulting and technology business focused on, but not limited to, insurance and reinsurance companies and other participants in the insurance industry. The team provides strategy consulting and advisory services to many of the most prestigious companies in Global (Re)insurance. We have privileged access to Aon's proprietary data and the knowledge of its global network of insurance industry experts to derive unique and compelling insights into the sources of competitive advantage in our industry. Your role will involve delivering exceptional insights and work for our clients and building enduring relationships with them to support their growth and performance in insurance markets across EMEA. Created in 2008, our consulting team has grown year on year, and we're based in our offices in London, New York, Chicago, Miami, Singapore, Sydney, Dublin, Toronto, Paris, and Rotterdam. Our team is dynamic, diverse, and international. The role is based in London. We are enthusiastic adopters of hybrid working and flexible on day-to-day location. We continue to expand, and we are looking for the right candidate to support and participate in our success. We are proud of the opportunities we create for career development and the direct access our team has to the most influential decision-makers in our industry. What the day will look like Work as part of a team that delivers high value strategy projects to insurers, reinsurers, and investors in the insurance industry on wide ranging strategic questions. Undertake market research, financial and data analysis that informs the development of recommendations. Support team in developing hypotheses, testing those hypotheses, and developing high impact recommendations. Contribute to the production of high impact client deliverables. Present findings and recommendations to client stakeholders. Live the Aon United values. Skills and experience that will lead to success Proven experience within strategy consulting or consulting or from an insurance audit background (1-2 years' experience). Strong problem solving and analytical skills. Experience producing high quality outputs in Excel and PowerPoint. Excellent oral and written communication skills. Team player. Business acumen and intellectual curiosity across key business topics. Commitment to personal development. Desire to contribute to the development of growing strategy consultancy business. How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. Dependant on regional requirements, please include specific benefits where applicable and relevant accommodation criteria and enhanced equal opportunities statement.
Path Recruitment
Letchworth Garden City, Hertfordshire
Health & Safety Manager - commutable from Letchworth / Luton / Stevenage /Peterborough with regular travel paying £75k-£80k + car allowance + corporate benefits package and 25 days annual leave. A progressive and modern thinking Health & Safety Manager is needed to implement best practice within the group, ensuring compliance with current legislation across multiple sites & locations across the UK. This exciting new Health & Safety Manager role is to facilitate and foster the right culture across the business around wellbeing, mental health first aid & eliminating risks. A construction rental market leader is seeking a Health & Safety Manager. This plant/equipment rental and lifting/crane specialist supply a range of high specification kit into a variety of projects & sectors. You must come from a plant or lifting background. The Health & Safety Manager will support the Directors in managing the day-to-day Health & Safety/Compliance/Quality/Environment across the business. This will include: Review, recommend and implement HSE policies and procedures To create annual HSE performance targets and objectives Strategic and inclusive leader who is open minded and embraces inclusivity positively Mentor, coach and guide the teams to embrace a safer way of working A varied role to being on a live site to pitching alongside the senior team for new business Responsible for all health, safety and well being measures with one direct report Constantly review and deliver risk assessments and investigate near misses Encourage open dialogue on safety topics at all levels Implement training/awareness programmes within the organisation Conduct audits, visiting nationwide locations Investigate accidents/incidents and implement corrective action. As a Health & Safety Manager, you will already have NEBOSH Level 6 & ideally be IOSH accredited To be successful within the role, you will have previously worked in positions such as a Compliance Manager, HSEQ Manager, Health & Safety Consultant, Health & Safety Manager or Health & Safety Advisor. All potential employment offers are subject to pre-employment checks To learn more about this Health & Safety Manager role APPLY! You can reach me on (phone number removed) / (url removed)
May 17, 2024
Full time
Health & Safety Manager - commutable from Letchworth / Luton / Stevenage /Peterborough with regular travel paying £75k-£80k + car allowance + corporate benefits package and 25 days annual leave. A progressive and modern thinking Health & Safety Manager is needed to implement best practice within the group, ensuring compliance with current legislation across multiple sites & locations across the UK. This exciting new Health & Safety Manager role is to facilitate and foster the right culture across the business around wellbeing, mental health first aid & eliminating risks. A construction rental market leader is seeking a Health & Safety Manager. This plant/equipment rental and lifting/crane specialist supply a range of high specification kit into a variety of projects & sectors. You must come from a plant or lifting background. The Health & Safety Manager will support the Directors in managing the day-to-day Health & Safety/Compliance/Quality/Environment across the business. This will include: Review, recommend and implement HSE policies and procedures To create annual HSE performance targets and objectives Strategic and inclusive leader who is open minded and embraces inclusivity positively Mentor, coach and guide the teams to embrace a safer way of working A varied role to being on a live site to pitching alongside the senior team for new business Responsible for all health, safety and well being measures with one direct report Constantly review and deliver risk assessments and investigate near misses Encourage open dialogue on safety topics at all levels Implement training/awareness programmes within the organisation Conduct audits, visiting nationwide locations Investigate accidents/incidents and implement corrective action. As a Health & Safety Manager, you will already have NEBOSH Level 6 & ideally be IOSH accredited To be successful within the role, you will have previously worked in positions such as a Compliance Manager, HSEQ Manager, Health & Safety Consultant, Health & Safety Manager or Health & Safety Advisor. All potential employment offers are subject to pre-employment checks To learn more about this Health & Safety Manager role APPLY! You can reach me on (phone number removed) / (url removed)
Health and Safety ISO Coordinator (6 month FTC) Northampton circa 35,000 plus Excellent benefits Hybrid & Flexible working pattern We're partnering with a specialist company involved in the enabling and groundworks stages of some of the largest infrastructure projects across the UK, to recruit a Health and Safety ISO Coordinator. The main purpose of this role is to provide coordination, administration and support to the Health and Safety Team as they implement new ISO accreditations across their business. Responsibilities for the Health and Safety ISO Coordinator will include: Supporting the Director of Health and Safety and other involved parties with the development and implementation of new ISO accreditations Co-ordinating and communicating health and safety activities across the business Provide administrative assistance and technical support with regards to the HSEQ function General administration for the team, organising and collating data relevant to ISO standards The successful Health and Safety ISO Coordinator will have: Experience in a similar administration / coordination role, ideally within a health and safety team, and has previosuly worked with ISO standards Excellent communications skills with experience dealing with a wide range of stakeholders A keen eye for detail with the ability to work independently or as part of a team This is an excellent opportunity to work in a professional environment, with a business that has is passionate about their work. For further information or to discuss your career, contact James Cox on or (phone number removed). Irwin and Colton are a specialist Health and Safety recruitment company, based in the Southeast of England we recruit across the UK. We recruit all roles in the health and safety industry from Health and Safety Manager, Health and safety Director through to Health and Safety Advisor positions. Irwin and Colton Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
May 17, 2024
Contractor
Health and Safety ISO Coordinator (6 month FTC) Northampton circa 35,000 plus Excellent benefits Hybrid & Flexible working pattern We're partnering with a specialist company involved in the enabling and groundworks stages of some of the largest infrastructure projects across the UK, to recruit a Health and Safety ISO Coordinator. The main purpose of this role is to provide coordination, administration and support to the Health and Safety Team as they implement new ISO accreditations across their business. Responsibilities for the Health and Safety ISO Coordinator will include: Supporting the Director of Health and Safety and other involved parties with the development and implementation of new ISO accreditations Co-ordinating and communicating health and safety activities across the business Provide administrative assistance and technical support with regards to the HSEQ function General administration for the team, organising and collating data relevant to ISO standards The successful Health and Safety ISO Coordinator will have: Experience in a similar administration / coordination role, ideally within a health and safety team, and has previosuly worked with ISO standards Excellent communications skills with experience dealing with a wide range of stakeholders A keen eye for detail with the ability to work independently or as part of a team This is an excellent opportunity to work in a professional environment, with a business that has is passionate about their work. For further information or to discuss your career, contact James Cox on or (phone number removed). Irwin and Colton are a specialist Health and Safety recruitment company, based in the Southeast of England we recruit across the UK. We recruit all roles in the health and safety industry from Health and Safety Manager, Health and safety Director through to Health and Safety Advisor positions. Irwin and Colton Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Strategy Associate, We're hiring! Aon is recruiting for an Associate to join Aon's Strategic engagement team in Inpoint (London, UK). This role can either be a hybrid or office based role. This is a relationship focused role where you will have responsibility for partnering with Aon clients to develop relationships and ensuring success of their strategic objectives. This role will suit someone who is relationship focused with a background in the commercial insurance industry. When you join Aon you are joining a culture of collaboration with significant networking opportunities both internally and externally through different routes such as our Employee Resource Groups which provide access to leaders, relevant volunteer and mentoring opportunities. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What the day will look like Developing and maintaining a fluency in the company's and insurers strategy, products, leadership and operations to enrich client outcomes Contributing to initiatives across the wider firm Working with the team on ensuing account management tasks including requests and gathering of information from carriers and colleagues, participating on projects, liaising between internal professionals and organising meeting logistics to ensure customer satisfaction Report to senior colleagues on relationship satisfaction to ensure a mutual understanding both internally and externally. Working as part of a team that delivers discrete projects for insurers and reinsurers on wide ranging strategic questions Undertaking market research, financial and data analysis that informs recommendations Supporting the preparation and facilitation of interviews with clients and Aon colleagues Engaging and contributing to the production of reports and other client deliverables How is this opportunity different Talented individuals join Aon Inpoint, the management consulting and advisory arm of Aon from a variety of backgrounds because they excited by the opportunity to work with some of the most influential executives in the Insurance industry across a broad range of business challenges. You will be involved in shaping market entry options, international growth planning, distribution strategy and operational improvement initiatives across Property & Casualty Insurance, Reinsurance, Health & Benefits and Life business. This is a high-profile strategic engagement role, and one where the role holder would be encouraged to establish themselves as a trusted advisor to c-level stakeholders within Insurers across the UK and Europe, working in partnership with leaders across our organisation. About you You must have experience within the insurance industry to be considered for this role You like working in a fun environment with smart and ambitious people You are entrepreneurial and have experience in the insurance industry, or business development roles within a financial services or consulting environment You are educated to a degree level or with an entrepreneurial background with experience working as an associate You have proven relationship management skills and evidence of building trusted relationships both internally and externally People skills, persuasion, negotiation, diplomacy, able to work within mixed and virtual teams, able to forge links and build networks with different Aon teams You have excellent research and presentation skills with the ability to influence decisions at all levels You are comfortable using sales methodologies to open new opportunities i.e. the Challenger Sales Model You have analytical capability - with focus and high attention to detail comfortable to undertake or instruct the organisation, analysis and interpretation of structured and unstructured data and information to be used for decision-making You have the ability to interpret data, seeking trends and translating this into valued insights for the business and our clients. You have a consistent record of delivering results with the ability to follow through on actions and track them to closure You are self-reliant and a self-starter who thinks around problems, creatively and resourcefully, to open new opportunities prioritise and work under pressure About Aon Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world providing a broad range of risk, retirement and health solutions, with 50,000 colleagues in 120 countries. We use proprietary data and analytics to deliver insights that reduce volatility and improve performance. As an organisation, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
May 16, 2024
Full time
Strategy Associate, We're hiring! Aon is recruiting for an Associate to join Aon's Strategic engagement team in Inpoint (London, UK). This role can either be a hybrid or office based role. This is a relationship focused role where you will have responsibility for partnering with Aon clients to develop relationships and ensuring success of their strategic objectives. This role will suit someone who is relationship focused with a background in the commercial insurance industry. When you join Aon you are joining a culture of collaboration with significant networking opportunities both internally and externally through different routes such as our Employee Resource Groups which provide access to leaders, relevant volunteer and mentoring opportunities. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What the day will look like Developing and maintaining a fluency in the company's and insurers strategy, products, leadership and operations to enrich client outcomes Contributing to initiatives across the wider firm Working with the team on ensuing account management tasks including requests and gathering of information from carriers and colleagues, participating on projects, liaising between internal professionals and organising meeting logistics to ensure customer satisfaction Report to senior colleagues on relationship satisfaction to ensure a mutual understanding both internally and externally. Working as part of a team that delivers discrete projects for insurers and reinsurers on wide ranging strategic questions Undertaking market research, financial and data analysis that informs recommendations Supporting the preparation and facilitation of interviews with clients and Aon colleagues Engaging and contributing to the production of reports and other client deliverables How is this opportunity different Talented individuals join Aon Inpoint, the management consulting and advisory arm of Aon from a variety of backgrounds because they excited by the opportunity to work with some of the most influential executives in the Insurance industry across a broad range of business challenges. You will be involved in shaping market entry options, international growth planning, distribution strategy and operational improvement initiatives across Property & Casualty Insurance, Reinsurance, Health & Benefits and Life business. This is a high-profile strategic engagement role, and one where the role holder would be encouraged to establish themselves as a trusted advisor to c-level stakeholders within Insurers across the UK and Europe, working in partnership with leaders across our organisation. About you You must have experience within the insurance industry to be considered for this role You like working in a fun environment with smart and ambitious people You are entrepreneurial and have experience in the insurance industry, or business development roles within a financial services or consulting environment You are educated to a degree level or with an entrepreneurial background with experience working as an associate You have proven relationship management skills and evidence of building trusted relationships both internally and externally People skills, persuasion, negotiation, diplomacy, able to work within mixed and virtual teams, able to forge links and build networks with different Aon teams You have excellent research and presentation skills with the ability to influence decisions at all levels You are comfortable using sales methodologies to open new opportunities i.e. the Challenger Sales Model You have analytical capability - with focus and high attention to detail comfortable to undertake or instruct the organisation, analysis and interpretation of structured and unstructured data and information to be used for decision-making You have the ability to interpret data, seeking trends and translating this into valued insights for the business and our clients. You have a consistent record of delivering results with the ability to follow through on actions and track them to closure You are self-reliant and a self-starter who thinks around problems, creatively and resourcefully, to open new opportunities prioritise and work under pressure About Aon Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world providing a broad range of risk, retirement and health solutions, with 50,000 colleagues in 120 countries. We use proprietary data and analytics to deliver insights that reduce volatility and improve performance. As an organisation, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Job Title: Customer Service Advisor Location: Harlow Salary: 22,318 plus performance bonus Hours: Monday-Friday, 8am-4pm & 10am-6pm Type: Full-Time, Permanent Benefits & Perks: Competitive salary Performance-based bonuses Development and growth opportunities Flexible working hours Fun and vibrant team culture Employee discounts and rewards programme About Our Client: Our client is a leading organisation in the customer service industry, known for their exceptional service and commitment to customer satisfaction. With a strong focus on teamwork and continuous improvement, they are looking for several Customer Service Advisor's to join their dynamic and friendly team. About The Job: As a Customer Service Advisor, you will be the primary point of contact for all customer inquiries, providing exceptional service through a variety of platforms. Your main responsibilities will include: Responding to customer inquiries via phone, email, and live chat in a prompt and professional manner Providing accurate and relevant information to assist customers with their queries Resolving customer complaints and issues with empathy and efficiency Building and maintaining strong customer relationships to ensure high levels of satisfaction Collaborating with other departments to address complex customer inquiries Identifying opportunities for process improvement and contributing to team discussions Required Skills & Qualifications: Excellent communication skills with a polite and friendly telephone manner Strong organisational skills and attention to detail Proficiency in Microsoft Office applications Ability to handle customers professionally, calmly, and tactfully Demonstrated ability to work with integrity and flexibility Results-oriented mindset with a commitment to meeting company expectations Previous experience in a customer service or call centre role If you are enthusiastic about providing exceptional customer service and want to join a dynamic team, this is the perfect opportunity for you. Apply now and join our client's team of dedicated Customer Service Advisors! APPLY Click the apply button to be considered for this opportunity Applications will be reviewed over the coming days & updates provided ASAP Contact Jamie at Adecco Harlow directly for more information Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
May 16, 2024
Full time
Job Title: Customer Service Advisor Location: Harlow Salary: 22,318 plus performance bonus Hours: Monday-Friday, 8am-4pm & 10am-6pm Type: Full-Time, Permanent Benefits & Perks: Competitive salary Performance-based bonuses Development and growth opportunities Flexible working hours Fun and vibrant team culture Employee discounts and rewards programme About Our Client: Our client is a leading organisation in the customer service industry, known for their exceptional service and commitment to customer satisfaction. With a strong focus on teamwork and continuous improvement, they are looking for several Customer Service Advisor's to join their dynamic and friendly team. About The Job: As a Customer Service Advisor, you will be the primary point of contact for all customer inquiries, providing exceptional service through a variety of platforms. Your main responsibilities will include: Responding to customer inquiries via phone, email, and live chat in a prompt and professional manner Providing accurate and relevant information to assist customers with their queries Resolving customer complaints and issues with empathy and efficiency Building and maintaining strong customer relationships to ensure high levels of satisfaction Collaborating with other departments to address complex customer inquiries Identifying opportunities for process improvement and contributing to team discussions Required Skills & Qualifications: Excellent communication skills with a polite and friendly telephone manner Strong organisational skills and attention to detail Proficiency in Microsoft Office applications Ability to handle customers professionally, calmly, and tactfully Demonstrated ability to work with integrity and flexibility Results-oriented mindset with a commitment to meeting company expectations Previous experience in a customer service or call centre role If you are enthusiastic about providing exceptional customer service and want to join a dynamic team, this is the perfect opportunity for you. Apply now and join our client's team of dedicated Customer Service Advisors! APPLY Click the apply button to be considered for this opportunity Applications will be reviewed over the coming days & updates provided ASAP Contact Jamie at Adecco Harlow directly for more information Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Volution Ventilation UK Limited
Reading, Berkshire
Reports to: Manrose Sales Director No of reports: 1 Location: 100% onsite, Reading Package: Salary £28k negotiable depending on experience, plus standard company benefits. Manrose Ventilation , part of Volution Ventilation UK, trades with all major UK electrical wholesalers. Manrose manufacture a full range of domestic extractor fans, ducting and Ventilation accessories. We also cover electric heating with panel heaters and hand driers in keeping with the heating and ventilation market. Job profile: We have a rare opportunity for a Technical Support Team Lead to overlook the Technical Support team, supporting 1 other member of staff, and take responsibility for running the day-to-day department operations; providing technical support to external sales, customers, and other departments within Manrose. This position would suit a candidate who is seeking their first role into a management role and holds experience of training others on systems and products, and meeting KPIs. You will preferably have basic knowledge and understanding of the principles of air movement, ability to understand electrical wiring diagrams and other technical drawings. Training will also be provided. As a Technical Support Team Lead, your responsibilities will include: To supervise and provide on the job support to the Technical Support Advisor (1). Ensure all customer queries either by email or telephone are responded to in a timely and accurate manner. Provide technical/ application/ specification and selection support, to Customers, external sales managers, Export team, and internal quotations To maintain a technical product library for all Manrose products. To provide technical and wiring guidance to contractors and others regarding the installation of Manrose products. To complete all relevant documentation and administration necessary to ensure the smooth running/working of the department, and for Audit purposes, as required. To establish and consolidate a good working relationship with internal and external sales personnel, together with other departments. To ensure you are technically aware and up-to-date with any new products and developments and building regulations and train others in the team as needed. To assist in maintaining Clear to Zero on all team emails and enquires as well as Schemes. Ensure that agreed timeframes are adhered to, maintaining both internal and external customers' satisfaction. Performance management of team member; i.e. sickness, holidays, ensuring all policies and processes are adhered to. To be successful in this role, you will have the following skills and experience: Must be computer literate with the ability to learn, operate and develop the Technical Support team's computer system (Epicor). Good telephone manner essential, with the ability to communicate professionally with people at all levels, internally and externally. Effectively delegates, monitors performance and motivates team member(s). Previous experience of managing KPIs and Targets, and understanding how these impact the business in terms of cost and profit and focuses on improving sales success. The ability to determine or highlight potential legal problems/issues that could affect the Company as a result of potential product faults, and progress these through the correct internal channels. Ability to work with others - support colleagues and engage efficiently with others, building rapport. Attention to detail, accuracy, and sense of urgency. The ability to multi-task. Continuous improvement mindset. Desirable Basic knowledge and understanding of the principles of air movement. Able to read and understand electrical wiring diagrams and other technical drawings What we can offer you: Competitive salary depending on experience Annual leave - 25 days and bank holiday Pension - auto-enrolment into Company Scheme Employee Referral Scheme - up to £500 Quarterly Volution Values Award - £100 Boost Works - Discounts for supermarkets, retailers and much more. Employee Assistance Programme - Health Assured Ongoing training & development Team and company social events Equal opportunities: All current employees and potential employees are provided equal employment opportunities by Volution Group Plc
May 16, 2024
Full time
Reports to: Manrose Sales Director No of reports: 1 Location: 100% onsite, Reading Package: Salary £28k negotiable depending on experience, plus standard company benefits. Manrose Ventilation , part of Volution Ventilation UK, trades with all major UK electrical wholesalers. Manrose manufacture a full range of domestic extractor fans, ducting and Ventilation accessories. We also cover electric heating with panel heaters and hand driers in keeping with the heating and ventilation market. Job profile: We have a rare opportunity for a Technical Support Team Lead to overlook the Technical Support team, supporting 1 other member of staff, and take responsibility for running the day-to-day department operations; providing technical support to external sales, customers, and other departments within Manrose. This position would suit a candidate who is seeking their first role into a management role and holds experience of training others on systems and products, and meeting KPIs. You will preferably have basic knowledge and understanding of the principles of air movement, ability to understand electrical wiring diagrams and other technical drawings. Training will also be provided. As a Technical Support Team Lead, your responsibilities will include: To supervise and provide on the job support to the Technical Support Advisor (1). Ensure all customer queries either by email or telephone are responded to in a timely and accurate manner. Provide technical/ application/ specification and selection support, to Customers, external sales managers, Export team, and internal quotations To maintain a technical product library for all Manrose products. To provide technical and wiring guidance to contractors and others regarding the installation of Manrose products. To complete all relevant documentation and administration necessary to ensure the smooth running/working of the department, and for Audit purposes, as required. To establish and consolidate a good working relationship with internal and external sales personnel, together with other departments. To ensure you are technically aware and up-to-date with any new products and developments and building regulations and train others in the team as needed. To assist in maintaining Clear to Zero on all team emails and enquires as well as Schemes. Ensure that agreed timeframes are adhered to, maintaining both internal and external customers' satisfaction. Performance management of team member; i.e. sickness, holidays, ensuring all policies and processes are adhered to. To be successful in this role, you will have the following skills and experience: Must be computer literate with the ability to learn, operate and develop the Technical Support team's computer system (Epicor). Good telephone manner essential, with the ability to communicate professionally with people at all levels, internally and externally. Effectively delegates, monitors performance and motivates team member(s). Previous experience of managing KPIs and Targets, and understanding how these impact the business in terms of cost and profit and focuses on improving sales success. The ability to determine or highlight potential legal problems/issues that could affect the Company as a result of potential product faults, and progress these through the correct internal channels. Ability to work with others - support colleagues and engage efficiently with others, building rapport. Attention to detail, accuracy, and sense of urgency. The ability to multi-task. Continuous improvement mindset. Desirable Basic knowledge and understanding of the principles of air movement. Able to read and understand electrical wiring diagrams and other technical drawings What we can offer you: Competitive salary depending on experience Annual leave - 25 days and bank holiday Pension - auto-enrolment into Company Scheme Employee Referral Scheme - up to £500 Quarterly Volution Values Award - £100 Boost Works - Discounts for supermarkets, retailers and much more. Employee Assistance Programme - Health Assured Ongoing training & development Team and company social events Equal opportunities: All current employees and potential employees are provided equal employment opportunities by Volution Group Plc
Job Title: Customer Service Advisor Contract Type: Permanent Salary: £26,250.05 (£28,90.68 is achieved after 12 months successful performance in the role) Working Hours: 35 hrs per week Location: Carlisle Working Pattern: Rotation 7Week Mon Tues Wed Thur Fri Sat Sun1 09:30 - 14 30 - 14 30 - 14 30 - 14 30 - 14:30 Rest Day Rest Day2 09:30 - 14 30 - 14 30 - 14 30 - 14 30 - 14:30 Rest Day Rest Day3 Rest Day 09:30 - 14 30 - 14 30 - 14:30 Rest Day 16:00 - 21 00 - 21 30 - 14:30 Rest Day 09:30 - 14 30 - 14 30 - 14:30 Rest Day 08:00 - 13:00 If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. The difference you will make as a Customer Service Advisor. You will work as part of a team delivering high quality, cost-effective, 24-hour telephone based comprehensive housing and telecare service, resolving the service requests of customers of Riverside and Riverside Help Line. The role will require you to deal with all service enquiries to Riverside through a variety of media (phone, text, email and web) and diagnose and order repairs including liaison with contractors and guiding customers through simple processes to resolve issues themselves. Finally, you will provide identification of rechargeable repairs through appropriate questioning, explanation of policy and taking payment, identify repairs under defects and provide advice and order under specialist database. About you We are looking for someone with excellent customer service skills and have had previous experience in working in a customer focused environment. The ideal candidate will be IT literate and have good written and verbal communication skills. This role will require someone who is an active listener and able to support our customers. Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you'll enjoy: Competitive pay & generous pension 28 days holidays plus bank holidays Flexible working options available Investment in your learning, personal development and technology A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Applications may close before the deadline, so please apply early to avoid disappointment. Role Profile Deal with all service enquiries to Riverside through a variety of media (phone, text, email and web). Diagnose and order repairs including liaison with contractors and guiding customers through simple processes to resolve issues themselves, identification of rechargeable repairs through appropriate questioning, explanation of policy and taking payment, identify repairs under defects and provide advice and order under specialist database. Provide information and respond to enquiries on planned and cyclical maintenance programmes specific to individual property or location.Identification and processing of applications for housing and transfers and exchanges using the system and avenue appropriate for the specific location and request type. Raise rent account issues, handling rent account enquiries, making payment agreements, taking payments, setting up direct debits, providing advice, carrying out welfare benefit checks and calculations and making referrals or recommendations. Provide advice and assistance on housing management issues including tenancy matters such as transfers, joint tenancies and successions; information on neighbourhood management and environmental issues and local neighbourhood initiatives. Manage contacts regarding ASB including listening sympathetically, assessing appropriate advice to be given based on history and information provided by caller, recording of report on HUB database and referring to specific local specialist or external agency. No Second Night Out contacts to be handled by eliciting and noting required information to ensure safe and prompt interaction from site based team. Identify through customer interaction or direct request the need for an aid or adaptation, the level of adaptation required and provide advice, order adaptation or make referral as is appropriate. Provide advice and information on Home Ownership properties available
May 16, 2024
Full time
Job Title: Customer Service Advisor Contract Type: Permanent Salary: £26,250.05 (£28,90.68 is achieved after 12 months successful performance in the role) Working Hours: 35 hrs per week Location: Carlisle Working Pattern: Rotation 7Week Mon Tues Wed Thur Fri Sat Sun1 09:30 - 14 30 - 14 30 - 14 30 - 14 30 - 14:30 Rest Day Rest Day2 09:30 - 14 30 - 14 30 - 14 30 - 14 30 - 14:30 Rest Day Rest Day3 Rest Day 09:30 - 14 30 - 14 30 - 14:30 Rest Day 16:00 - 21 00 - 21 30 - 14:30 Rest Day 09:30 - 14 30 - 14 30 - 14:30 Rest Day 08:00 - 13:00 If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. The difference you will make as a Customer Service Advisor. You will work as part of a team delivering high quality, cost-effective, 24-hour telephone based comprehensive housing and telecare service, resolving the service requests of customers of Riverside and Riverside Help Line. The role will require you to deal with all service enquiries to Riverside through a variety of media (phone, text, email and web) and diagnose and order repairs including liaison with contractors and guiding customers through simple processes to resolve issues themselves. Finally, you will provide identification of rechargeable repairs through appropriate questioning, explanation of policy and taking payment, identify repairs under defects and provide advice and order under specialist database. About you We are looking for someone with excellent customer service skills and have had previous experience in working in a customer focused environment. The ideal candidate will be IT literate and have good written and verbal communication skills. This role will require someone who is an active listener and able to support our customers. Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you'll enjoy: Competitive pay & generous pension 28 days holidays plus bank holidays Flexible working options available Investment in your learning, personal development and technology A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Applications may close before the deadline, so please apply early to avoid disappointment. Role Profile Deal with all service enquiries to Riverside through a variety of media (phone, text, email and web). Diagnose and order repairs including liaison with contractors and guiding customers through simple processes to resolve issues themselves, identification of rechargeable repairs through appropriate questioning, explanation of policy and taking payment, identify repairs under defects and provide advice and order under specialist database. Provide information and respond to enquiries on planned and cyclical maintenance programmes specific to individual property or location.Identification and processing of applications for housing and transfers and exchanges using the system and avenue appropriate for the specific location and request type. Raise rent account issues, handling rent account enquiries, making payment agreements, taking payments, setting up direct debits, providing advice, carrying out welfare benefit checks and calculations and making referrals or recommendations. Provide advice and assistance on housing management issues including tenancy matters such as transfers, joint tenancies and successions; information on neighbourhood management and environmental issues and local neighbourhood initiatives. Manage contacts regarding ASB including listening sympathetically, assessing appropriate advice to be given based on history and information provided by caller, recording of report on HUB database and referring to specific local specialist or external agency. No Second Night Out contacts to be handled by eliciting and noting required information to ensure safe and prompt interaction from site based team. Identify through customer interaction or direct request the need for an aid or adaptation, the level of adaptation required and provide advice, order adaptation or make referral as is appropriate. Provide advice and information on Home Ownership properties available
Job Title: People Advisor Contract Type: Fixed term for up to 12 months. Salary: £34,053 per annum (37,473 is achieved after 12 months successful performance in the role). Working Hours: 35 Hours per week. Working Pattern: Monday-Friday/Hybrid Location: Speke, Liverpool. If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. The difference you will make as a People Advisor You will provide a customer focussed people advice service, providing advice, coaching and support for managers regarding employment relations matters and specialised people services, including grievances, employment tribunals, restructures, Transfer of Undertakings of Employment (TUPE), through the employment lifecycle and in line with Group People Policies and frameworks. About you We are looking for someone with.• Provide employment relations advice, support and coaching to colleagues across the Group in relation to the employee lifecycle and in line with the People Services operating model, ensuring self-service is maximised by colleagues. • Provide support and expertise to managers with a range of people issues, providing coaching and training as required to ensure managers have the appropriate knowledge and skills to deal with people issues in line with the Group People Strategy and People Services model. • Support the ER and Policy Consultant with the development of Group People Policies, ensuring compliance with employment legislation, adherence to best practice and business needs are met Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.Working with us, you'll enjoy: Competitive pay & generous pension 28 days holidays plus bank holidays Flexible working options available Investment in your learning, personal development and technology A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Applications may close before the deadline, so please apply early to avoid disappointment.
May 16, 2024
Full time
Job Title: People Advisor Contract Type: Fixed term for up to 12 months. Salary: £34,053 per annum (37,473 is achieved after 12 months successful performance in the role). Working Hours: 35 Hours per week. Working Pattern: Monday-Friday/Hybrid Location: Speke, Liverpool. If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. The difference you will make as a People Advisor You will provide a customer focussed people advice service, providing advice, coaching and support for managers regarding employment relations matters and specialised people services, including grievances, employment tribunals, restructures, Transfer of Undertakings of Employment (TUPE), through the employment lifecycle and in line with Group People Policies and frameworks. About you We are looking for someone with.• Provide employment relations advice, support and coaching to colleagues across the Group in relation to the employee lifecycle and in line with the People Services operating model, ensuring self-service is maximised by colleagues. • Provide support and expertise to managers with a range of people issues, providing coaching and training as required to ensure managers have the appropriate knowledge and skills to deal with people issues in line with the Group People Strategy and People Services model. • Support the ER and Policy Consultant with the development of Group People Policies, ensuring compliance with employment legislation, adherence to best practice and business needs are met Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.Working with us, you'll enjoy: Competitive pay & generous pension 28 days holidays plus bank holidays Flexible working options available Investment in your learning, personal development and technology A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Applications may close before the deadline, so please apply early to avoid disappointment.
Operational Resilience Manager - Cyber - London Two days per week office based/Travel Salary £80-90k - Car Allowance - £10k Operational Resilience Manager required for a leading client based in London. My client is currently seeking a Operational Resilience Manager to come on to bolster the client's Technology & Cyber capability, aiding in readiness, response, and recovery from disruptions to our global tech infrastructure. Serving as a trusted advisor, you'll offer expertise in Operational Resilience concerning technology and cybersecurity. Your background should encompass disciplines like Business Continuity, Disaster Recovery, Cyber Security, Risk Management, Incident, and Crisis Management. Collaborating closely with colleagues in Group Risk, Group IT, and Group Cyber Security, you'll analyse present and future risks, threat trends, pinpoint vulnerabilities, and propose mitigation strategies. Take charge of advancing the elements within the Resilience Framework to meet our yearly objectives and attain our desired level of maturity, both current and future. This involves setting up and managing our Resilience Dashboard, ensuring the currency of KPIs and other metrics related to the organization's resilience capabilities across the Group. Key skills, Uphold the core values of the client, adhering to standards of business conduct, compliance with Group policies and procedures, and setting a positive example. Demonstrate integrity and ethical behaviour in accordance with the Group Code of Conduct. Develop technology and cybersecurity crisis readiness plans for activation in disaster scenarios and assist in conducting crisis simulation exercises. Interact with a broad spectrum of stakeholders at various organizational levels, both corporate and operational, to furnish them with pertinent, timely, and precise information guiding business decisions. Oversee the implementation of resilience projects, ensuring meticulous project management and maintaining high standards across all deliverables. Develop and implement a comprehensive operational resilience strategy aligned with organizational goals and regulatory requirements, fostering the client's ability to prevent, respond to, and recover from operational risks and their impacts. Stay informed as a subject matter expert, keeping abreast of the latest developments and innovations in the field. Coordinate incident response activities and facilitate effective communication among teams during incidents. Possess knowledge and experience in developing and implementing organizational resilience frameworks, preferably within the manufacturing sector. Possess one or more desirable certifications such as Business Continuity Management Certification (ISO 22301), ISO 27001, CBCI, CMCS, CISSP, or CISM. Have a foundational understanding of frameworks like NIST CSF and ISO 27001. Interested? Please submit your updated CV to Dean Parkes at Crimson for immediate consideration Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers! Crimson is acting as an employment agency regarding this vacancy
May 16, 2024
Full time
Operational Resilience Manager - Cyber - London Two days per week office based/Travel Salary £80-90k - Car Allowance - £10k Operational Resilience Manager required for a leading client based in London. My client is currently seeking a Operational Resilience Manager to come on to bolster the client's Technology & Cyber capability, aiding in readiness, response, and recovery from disruptions to our global tech infrastructure. Serving as a trusted advisor, you'll offer expertise in Operational Resilience concerning technology and cybersecurity. Your background should encompass disciplines like Business Continuity, Disaster Recovery, Cyber Security, Risk Management, Incident, and Crisis Management. Collaborating closely with colleagues in Group Risk, Group IT, and Group Cyber Security, you'll analyse present and future risks, threat trends, pinpoint vulnerabilities, and propose mitigation strategies. Take charge of advancing the elements within the Resilience Framework to meet our yearly objectives and attain our desired level of maturity, both current and future. This involves setting up and managing our Resilience Dashboard, ensuring the currency of KPIs and other metrics related to the organization's resilience capabilities across the Group. Key skills, Uphold the core values of the client, adhering to standards of business conduct, compliance with Group policies and procedures, and setting a positive example. Demonstrate integrity and ethical behaviour in accordance with the Group Code of Conduct. Develop technology and cybersecurity crisis readiness plans for activation in disaster scenarios and assist in conducting crisis simulation exercises. Interact with a broad spectrum of stakeholders at various organizational levels, both corporate and operational, to furnish them with pertinent, timely, and precise information guiding business decisions. Oversee the implementation of resilience projects, ensuring meticulous project management and maintaining high standards across all deliverables. Develop and implement a comprehensive operational resilience strategy aligned with organizational goals and regulatory requirements, fostering the client's ability to prevent, respond to, and recover from operational risks and their impacts. Stay informed as a subject matter expert, keeping abreast of the latest developments and innovations in the field. Coordinate incident response activities and facilitate effective communication among teams during incidents. Possess knowledge and experience in developing and implementing organizational resilience frameworks, preferably within the manufacturing sector. Possess one or more desirable certifications such as Business Continuity Management Certification (ISO 22301), ISO 27001, CBCI, CMCS, CISSP, or CISM. Have a foundational understanding of frameworks like NIST CSF and ISO 27001. Interested? Please submit your updated CV to Dean Parkes at Crimson for immediate consideration Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers! Crimson is acting as an employment agency regarding this vacancy
Associate, Strategic Engagement Aon is recruiting for an Associate to join Aon's Strategic engagement team in Inpoint (London, UK). This role can either be a hybrid or office based role. This is a relationship focused role where you will have responsibility for partnering with Aon clients to develop relationships and ensuring success of their strategic objectives. This role will suit someone who is relationship focused with a background in the commercial insurance industry. When you join Aon you are joining a culture of collaboration with significant networking opportunities both internally and externally through different routes such as our Employee Resource Groups which provide access to leaders, relevant volunteer and mentoring opportunities. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What the day will look like Developing and maintaining a fluency in the company's and insurers strategy, products, leadership and operations to enrich client outcomes Contributing to initiatives across the wider firm Working with the team on ensuing account management tasks including requests and gathering of information from carriers and colleagues, participating on projects, liaising between internal professionals and organising meeting logistics to ensure customer satisfaction Report to senior colleagues on relationship satisfaction to ensure a mutual understanding both internally and externally. Working as part of a team that delivers discrete projects for insurers and reinsurers on wide ranging strategic questions Undertaking market research, financial and data analysis that informs recommendations Supporting the preparation and facilitation of interviews with clients and Aon colleagues Engaging and contributing to the production of reports and other client deliverables How is this opportunity different Hardworking and inspiring individuals join Aon Inpoint, the management consulting and advisory arm of Aon from a variety of backgrounds because they excited by the opportunity to work with some of the most influential executives in the Insurance industry across a broad range of business challenges. You will be involved in shaping market entry options, international growth planning, distribution strategy and operational improvement initiatives across Property & Casualty Insurance, Reinsurance, Health & Benefits and Life business. This is a high-profile strategic engagement role, and one where the role holder would be expected to establish themselves as a trusted advisor to c-level stakeholders within Insurers across the UK and Europe, working in partnership with leaders across our organisation. About you You like working in a fun environment with smart and ambitious people You are entrepreneurial and have experience in the insurance industry, or business development roles within a financial services or You are educated to a degree level or with an entrepreneurial background with experience working as an associate You have proven relationship management skills and evidence of building trusted relationships both internally and externally People skills, persuasion, negotiation, diplomacy, able to work within mixed and virtual teams, able to forge links and build networks with different Aon teams You have excellent research and presentation skills with the ability to influence decisions at all levels You are comfortable using sales methodologies to open new opportunities i.e. the Challenger Sales Model You have analytical capability - with focus and high attention to detail comfortable to undertake or instruct the organisation, analysis and interpretation of structured and unstructured data and information to be used for decision-making You have the ability to interpret data, seeking trends and translating this into valued insights for the business and our clients. You have a consistent record of delivering results with the ability to follow through on actions and track them to closure You are self-reliant and a self-starter who thinks around problems, creatively and resourcefully, to open new opportunities prioritise and work under pressure About Aon Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world providing a broad range of risk, retirement and health solutions, with 50,000 colleagues in 120 countries. We use proprietary data and analytics to deliver insights that reduce volatility and improve performance. As an organisation, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
May 16, 2024
Full time
Associate, Strategic Engagement Aon is recruiting for an Associate to join Aon's Strategic engagement team in Inpoint (London, UK). This role can either be a hybrid or office based role. This is a relationship focused role where you will have responsibility for partnering with Aon clients to develop relationships and ensuring success of their strategic objectives. This role will suit someone who is relationship focused with a background in the commercial insurance industry. When you join Aon you are joining a culture of collaboration with significant networking opportunities both internally and externally through different routes such as our Employee Resource Groups which provide access to leaders, relevant volunteer and mentoring opportunities. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What the day will look like Developing and maintaining a fluency in the company's and insurers strategy, products, leadership and operations to enrich client outcomes Contributing to initiatives across the wider firm Working with the team on ensuing account management tasks including requests and gathering of information from carriers and colleagues, participating on projects, liaising between internal professionals and organising meeting logistics to ensure customer satisfaction Report to senior colleagues on relationship satisfaction to ensure a mutual understanding both internally and externally. Working as part of a team that delivers discrete projects for insurers and reinsurers on wide ranging strategic questions Undertaking market research, financial and data analysis that informs recommendations Supporting the preparation and facilitation of interviews with clients and Aon colleagues Engaging and contributing to the production of reports and other client deliverables How is this opportunity different Hardworking and inspiring individuals join Aon Inpoint, the management consulting and advisory arm of Aon from a variety of backgrounds because they excited by the opportunity to work with some of the most influential executives in the Insurance industry across a broad range of business challenges. You will be involved in shaping market entry options, international growth planning, distribution strategy and operational improvement initiatives across Property & Casualty Insurance, Reinsurance, Health & Benefits and Life business. This is a high-profile strategic engagement role, and one where the role holder would be expected to establish themselves as a trusted advisor to c-level stakeholders within Insurers across the UK and Europe, working in partnership with leaders across our organisation. About you You like working in a fun environment with smart and ambitious people You are entrepreneurial and have experience in the insurance industry, or business development roles within a financial services or You are educated to a degree level or with an entrepreneurial background with experience working as an associate You have proven relationship management skills and evidence of building trusted relationships both internally and externally People skills, persuasion, negotiation, diplomacy, able to work within mixed and virtual teams, able to forge links and build networks with different Aon teams You have excellent research and presentation skills with the ability to influence decisions at all levels You are comfortable using sales methodologies to open new opportunities i.e. the Challenger Sales Model You have analytical capability - with focus and high attention to detail comfortable to undertake or instruct the organisation, analysis and interpretation of structured and unstructured data and information to be used for decision-making You have the ability to interpret data, seeking trends and translating this into valued insights for the business and our clients. You have a consistent record of delivering results with the ability to follow through on actions and track them to closure You are self-reliant and a self-starter who thinks around problems, creatively and resourcefully, to open new opportunities prioritise and work under pressure About Aon Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world providing a broad range of risk, retirement and health solutions, with 50,000 colleagues in 120 countries. We use proprietary data and analytics to deliver insights that reduce volatility and improve performance. As an organisation, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Are your and experienced administrator that likes a role that offers variety? I am currently recruiting for a Motor Trade Service Advisor within the automotive sector. What s on offer A friendly working environment Solid company that offers employment security Up to £34k per year Neg DOE The Job Assisting with day-to-day administrative task and manging client enquiries Setting up appointments and overseeing associated correspondence Proven ability to upsell products to customers. Provide excellent customer service with both new and existing customers. Maintain the reception area and ensure it looks presentable at all times. Stock management for the offices and service areas Demonstrate the ability to learn and adapt to changing business needs. Cash handling and maintaining accurate records. About you An experience administrator that is happy to get involved with all aspects of the business. Ability to multitask in a fast-paced environment. Knowledge of One Link system woud be an advantage Previous experience within the service industry would be an advantage. Able to work every other Saturday morning. A driving licence will be required for occasional ad hoc delivery duties or client meetings If you are looking for a new role collaborating with a great team of people, please apply with your CV to Janette Bolton, or feel free to contact me direct to discuss the role further.
May 16, 2024
Full time
Are your and experienced administrator that likes a role that offers variety? I am currently recruiting for a Motor Trade Service Advisor within the automotive sector. What s on offer A friendly working environment Solid company that offers employment security Up to £34k per year Neg DOE The Job Assisting with day-to-day administrative task and manging client enquiries Setting up appointments and overseeing associated correspondence Proven ability to upsell products to customers. Provide excellent customer service with both new and existing customers. Maintain the reception area and ensure it looks presentable at all times. Stock management for the offices and service areas Demonstrate the ability to learn and adapt to changing business needs. Cash handling and maintaining accurate records. About you An experience administrator that is happy to get involved with all aspects of the business. Ability to multitask in a fast-paced environment. Knowledge of One Link system woud be an advantage Previous experience within the service industry would be an advantage. Able to work every other Saturday morning. A driving licence will be required for occasional ad hoc delivery duties or client meetings If you are looking for a new role collaborating with a great team of people, please apply with your CV to Janette Bolton, or feel free to contact me direct to discuss the role further.
Business Development Consultant - International Benefits Does networking and striking up conversation come naturally to you? Are you someone who is driven by the prospect of following a lead and engaging with potential clients? Does working for an organisation who is a global leader in their field appeal to you? If so, we would love to hear from you. You will be responsible for business development activities that directly support the Global Benefits International Mobility team. You will regularly engage with senior business leaders at Aon to develop the team's growth proposition and accountable for sales performance reporting to the team leader. The best part - it's a hybrid role, giving you the flexibility to work at home, in our office, or visit clients - it all depends on you and the moments that matter. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What the day will look like The role of the International Business Development Consultant is varied and challenging, and no two days are the same. Reporting to the UK Head of Mobility, the successful candidate will be responsible for: Driving growth from both new and existing clients across all International Benefit products and propositions Developing and managing their own opportunities and pipeline, as well as supporting the team with all new business opportunities Networking with Aon colleagues whilst promoting the International Mobility team, attending client networking events, as well as receiving opportunities from a variety of existing sources. The services we offer can take various forms, including: Strategic Consulting regarding the design, use, issues, and objectives surrounding the provision of employee benefits. Risk Management advice to govern and control the risk associated with providing employee benefits. Placement Broking exercises to ensure the best possible outcome for our clients, in line with their benefit requirements. Bespoke Projects to address specific issues or requirements a client has surrounding employee benefits. Examples include employee benefit audits, benchmarking, funding, and financing. Skills and experience that will lead to success Comprehensive knowledge of the International Healthcare and Group Risk Insurance market and products and with extensive consulting and broking/advisory experience Experienced and proven salesperson, preferably within the Financial Services sector, with consultative approach qualifying sales opportunities with the ability to progress through to close. Strong interpersonal and negotiation skills, with a proven track record managing sales with senior stakeholders at global organisations (C-Suite, HR Directors, International Reward Directors, in-house Mobility teams) Effective pipeline management skills and ability to use Aon's CRM tools to regularly report YTD Sales performance. Enthusiastic team player, able and willing to coach junior members of the International Mobility team Excellent analytical, grammatical, and numerical skills Proficient user of Microsoft Office and wider business tools Commercial understanding of business and risk factors How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, employment in accordance with applicable law. Please contact us to request an accommodation on Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. Encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of of employment in accordance with applicable law. Please contact us to request an accommodation on Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
May 16, 2024
Full time
Business Development Consultant - International Benefits Does networking and striking up conversation come naturally to you? Are you someone who is driven by the prospect of following a lead and engaging with potential clients? Does working for an organisation who is a global leader in their field appeal to you? If so, we would love to hear from you. You will be responsible for business development activities that directly support the Global Benefits International Mobility team. You will regularly engage with senior business leaders at Aon to develop the team's growth proposition and accountable for sales performance reporting to the team leader. The best part - it's a hybrid role, giving you the flexibility to work at home, in our office, or visit clients - it all depends on you and the moments that matter. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What the day will look like The role of the International Business Development Consultant is varied and challenging, and no two days are the same. Reporting to the UK Head of Mobility, the successful candidate will be responsible for: Driving growth from both new and existing clients across all International Benefit products and propositions Developing and managing their own opportunities and pipeline, as well as supporting the team with all new business opportunities Networking with Aon colleagues whilst promoting the International Mobility team, attending client networking events, as well as receiving opportunities from a variety of existing sources. The services we offer can take various forms, including: Strategic Consulting regarding the design, use, issues, and objectives surrounding the provision of employee benefits. Risk Management advice to govern and control the risk associated with providing employee benefits. Placement Broking exercises to ensure the best possible outcome for our clients, in line with their benefit requirements. Bespoke Projects to address specific issues or requirements a client has surrounding employee benefits. Examples include employee benefit audits, benchmarking, funding, and financing. Skills and experience that will lead to success Comprehensive knowledge of the International Healthcare and Group Risk Insurance market and products and with extensive consulting and broking/advisory experience Experienced and proven salesperson, preferably within the Financial Services sector, with consultative approach qualifying sales opportunities with the ability to progress through to close. Strong interpersonal and negotiation skills, with a proven track record managing sales with senior stakeholders at global organisations (C-Suite, HR Directors, International Reward Directors, in-house Mobility teams) Effective pipeline management skills and ability to use Aon's CRM tools to regularly report YTD Sales performance. Enthusiastic team player, able and willing to coach junior members of the International Mobility team Excellent analytical, grammatical, and numerical skills Proficient user of Microsoft Office and wider business tools Commercial understanding of business and risk factors How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, employment in accordance with applicable law. Please contact us to request an accommodation on Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. Encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of of employment in accordance with applicable law. Please contact us to request an accommodation on Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Job Title: Mixed Tax SeniorLocation: London, UK (Hybrid)Salary: £35,000 - £50,000 per annumEmployment Type: PermanentCompany: Join a prestigious Top 10 accountancy firm in London known for its exceptional client service and innovative solutions.Responsibilities:- Prepare and review tax computations and returns for individuals, partnerships, and corporations.- Provide proactive tax advice to clients on corporate tax, personal tax, VAT, and employment taxes.- Build and maintain strong client relationships, addressing their tax concerns and queries.- Stay updated on changes in tax legislation and regulations, conducting research and analysis.- Collaborate with colleagues across departments to deliver comprehensive solutions.- Mentor junior team members and continuously enhance your own skills.Requirements:- Relevant experience in tax compliance and advisory services.- Strong technical knowledge of UK tax legislation.- Excellent communication and interpersonal skills.- Relevant tax qualification desired but not essential.- Proficiency in tax software and Microsoft Office.Benefits:- Competitive salary and performance-based bonuses.- Comprehensive benefits package, including pension and healthcare.- Opportunities for professional development and career progression.- Flexible working arrangements, including hybrid options.
May 16, 2024
Full time
Job Title: Mixed Tax SeniorLocation: London, UK (Hybrid)Salary: £35,000 - £50,000 per annumEmployment Type: PermanentCompany: Join a prestigious Top 10 accountancy firm in London known for its exceptional client service and innovative solutions.Responsibilities:- Prepare and review tax computations and returns for individuals, partnerships, and corporations.- Provide proactive tax advice to clients on corporate tax, personal tax, VAT, and employment taxes.- Build and maintain strong client relationships, addressing their tax concerns and queries.- Stay updated on changes in tax legislation and regulations, conducting research and analysis.- Collaborate with colleagues across departments to deliver comprehensive solutions.- Mentor junior team members and continuously enhance your own skills.Requirements:- Relevant experience in tax compliance and advisory services.- Strong technical knowledge of UK tax legislation.- Excellent communication and interpersonal skills.- Relevant tax qualification desired but not essential.- Proficiency in tax software and Microsoft Office.Benefits:- Competitive salary and performance-based bonuses.- Comprehensive benefits package, including pension and healthcare.- Opportunities for professional development and career progression.- Flexible working arrangements, including hybrid options.
This role includes working on Managing customer billing workflow, admin work, answering customer emails and the occasional customer telephone call. No sales experience required however experience in handling customer over different platforms (emails, calls etc) is essential. Industry experience, Previous experience in call center environments, Superb customer services & communication skills, Good IT skills (especially Excel), Personable and engaging, Treating Customers Fairly. Guidant Global (BH4SF) is acting as an Employment Business in relation to this vacancy.
May 16, 2024
Contractor
This role includes working on Managing customer billing workflow, admin work, answering customer emails and the occasional customer telephone call. No sales experience required however experience in handling customer over different platforms (emails, calls etc) is essential. Industry experience, Previous experience in call center environments, Superb customer services & communication skills, Good IT skills (especially Excel), Personable and engaging, Treating Customers Fairly. Guidant Global (BH4SF) is acting as an Employment Business in relation to this vacancy.
Your new company Hays is delighted to be working with our global client, one of the world's most successful premium manufacturers of cars, motorcycles and provider of premium services. Our client demonstrates a commitment to innovation, sustainability and product responsibility all the way from development to production. Their aim is to play a dynamic and innovative role in shaping the face of mobility. Our clients highly value each and every person; their passion, commitment, uniqueness, and contribution to shaping the future success of their business.Hays are recruiting for an exciting opportunity for a Group Car Scheme Advisor to join our client on an ongoing long-term temporary assignment. Our client is continually evolving, with ambitions for growth that require our proactive Group Car Schemes team to help meet and support these exciting challenges. This role will play a pivotal part in our success as you will be responsible for the administration of a comprehensive Group Car Scheme. Location: Farnborough, UK. (Candidates should be based within a reasonable commute) Assignment type: Till end of the year (possible 12 months rolling contract extension where you will be engaged via Hays)Working environment: Hybrid working: 2 days in the office - 3 days at home is an option after training (1-3 months) based on a blended approach Hours per week: 37.5 Pay type: £15.38 P/H Your new role Provide a highly professional level of service to each customer by understanding the enquiry (telephone or email); gathering and researching information, whilst taking responsibility for the accuracy of the information provided to both internal and external customers. Administering Group Employee Vehicle related operational activities, HR activities such as GSCO processes, salary deductions, Fuel Cards & Driver Licence checking. Liaise with external suppliers and partners to ensure continuity of service. Administration of specific GCS projects in addition to daily operational activities. Responsible for delivering positive weekly & monthly KPI's for Group Car Schemes. Build and maintain relationships with internal/external customers and suppliers to ensure an optimised level of service delivery and cost reduction. Ensure high accuracy and quality of work whilst identifying potential opportunities for process improvements that enhance our customer service offering. What you'll need to succeed Proven, relevant experience in a telephone-based sales or customer service role is essential. Additional experience gained in the Automotive or Financial Services industry is desirable. Capable of positive negotiation with a sale through service attitude and proficient telephony skills. Well-developed analytical and information gathering experience as well as possessing a good commercial awareness and an entrepreneurial spirit. Effective, proactive communicator and inspirational, collaborative team member; able to prioritise and ensure deadlines are met through effective time management. Passionate about what you do and about delivering an outstanding level of customer service for both internal and external customers. Great eye for detail with sound knowledge of all Microsoft Office packages. What you'll get in return On-site canteen Free parking 35 Days Holiday What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
May 16, 2024
Contractor
Your new company Hays is delighted to be working with our global client, one of the world's most successful premium manufacturers of cars, motorcycles and provider of premium services. Our client demonstrates a commitment to innovation, sustainability and product responsibility all the way from development to production. Their aim is to play a dynamic and innovative role in shaping the face of mobility. Our clients highly value each and every person; their passion, commitment, uniqueness, and contribution to shaping the future success of their business.Hays are recruiting for an exciting opportunity for a Group Car Scheme Advisor to join our client on an ongoing long-term temporary assignment. Our client is continually evolving, with ambitions for growth that require our proactive Group Car Schemes team to help meet and support these exciting challenges. This role will play a pivotal part in our success as you will be responsible for the administration of a comprehensive Group Car Scheme. Location: Farnborough, UK. (Candidates should be based within a reasonable commute) Assignment type: Till end of the year (possible 12 months rolling contract extension where you will be engaged via Hays)Working environment: Hybrid working: 2 days in the office - 3 days at home is an option after training (1-3 months) based on a blended approach Hours per week: 37.5 Pay type: £15.38 P/H Your new role Provide a highly professional level of service to each customer by understanding the enquiry (telephone or email); gathering and researching information, whilst taking responsibility for the accuracy of the information provided to both internal and external customers. Administering Group Employee Vehicle related operational activities, HR activities such as GSCO processes, salary deductions, Fuel Cards & Driver Licence checking. Liaise with external suppliers and partners to ensure continuity of service. Administration of specific GCS projects in addition to daily operational activities. Responsible for delivering positive weekly & monthly KPI's for Group Car Schemes. Build and maintain relationships with internal/external customers and suppliers to ensure an optimised level of service delivery and cost reduction. Ensure high accuracy and quality of work whilst identifying potential opportunities for process improvements that enhance our customer service offering. What you'll need to succeed Proven, relevant experience in a telephone-based sales or customer service role is essential. Additional experience gained in the Automotive or Financial Services industry is desirable. Capable of positive negotiation with a sale through service attitude and proficient telephony skills. Well-developed analytical and information gathering experience as well as possessing a good commercial awareness and an entrepreneurial spirit. Effective, proactive communicator and inspirational, collaborative team member; able to prioritise and ensure deadlines are met through effective time management. Passionate about what you do and about delivering an outstanding level of customer service for both internal and external customers. Great eye for detail with sound knowledge of all Microsoft Office packages. What you'll get in return On-site canteen Free parking 35 Days Holiday What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Our client is a large organisation in the Not for Profit sector. Located in the bustling city of Worcester, they are committed to delivering exceptional services and playing a vital role within the local community. They are now looking for a HR Business Partner to join them on a 12 month FTC, starting as soon as possible till the end of May 2025. Client Details Our client is a large organisation in the Not for Profit sector. Located in the bustling city of Worcester, they are committed to delivering exceptional services and playing a vital role within the local community. They are now looking for a HR Business Partner to join them on a 12 month FTC, starting as soon as possible till the end of May 2025. Description As a HR Business Partner you will be responsible for: Support and coach managers through complex HR issues and provide HR expertise, advice and guidance on policies and procedures Manage of a range of employee relation issues and assist in the resolution of HR issues at an early stage Act as a business partner to a diverse range of departments and provide high quality professional advice to the business on organisation design, restructuring and complex employee relation issues. Advise on the creation and revision of roles and job descriptions in advance of the staff vacancy approval process. To provide support with recruitment and selection processes, attending shortlisting meetings and interviews as appropriate To support the job evaluation process Profile A successful HR Business Partner should have: Proven experience in a similar role within the not-for-profit sector. Strong leadership skills and the ability to inspire a team. Would consider HR Advisors looking for their first partnering role. Excellent knowledge of employment law and HR best practices. Strong communication skills, both written and verbal. The ability to build strong relationships with a range of stakeholders. Job Offer A vibrant and inclusive work culture. The opportunity to make a real difference within the education sector. A prime location in Worcester, with excellent transport links. This is a brilliant opportunity for a dedicated HR BP. If you're looking to take the next step in your career, we encourage you to apply today!
May 16, 2024
Contractor
Our client is a large organisation in the Not for Profit sector. Located in the bustling city of Worcester, they are committed to delivering exceptional services and playing a vital role within the local community. They are now looking for a HR Business Partner to join them on a 12 month FTC, starting as soon as possible till the end of May 2025. Client Details Our client is a large organisation in the Not for Profit sector. Located in the bustling city of Worcester, they are committed to delivering exceptional services and playing a vital role within the local community. They are now looking for a HR Business Partner to join them on a 12 month FTC, starting as soon as possible till the end of May 2025. Description As a HR Business Partner you will be responsible for: Support and coach managers through complex HR issues and provide HR expertise, advice and guidance on policies and procedures Manage of a range of employee relation issues and assist in the resolution of HR issues at an early stage Act as a business partner to a diverse range of departments and provide high quality professional advice to the business on organisation design, restructuring and complex employee relation issues. Advise on the creation and revision of roles and job descriptions in advance of the staff vacancy approval process. To provide support with recruitment and selection processes, attending shortlisting meetings and interviews as appropriate To support the job evaluation process Profile A successful HR Business Partner should have: Proven experience in a similar role within the not-for-profit sector. Strong leadership skills and the ability to inspire a team. Would consider HR Advisors looking for their first partnering role. Excellent knowledge of employment law and HR best practices. Strong communication skills, both written and verbal. The ability to build strong relationships with a range of stakeholders. Job Offer A vibrant and inclusive work culture. The opportunity to make a real difference within the education sector. A prime location in Worcester, with excellent transport links. This is a brilliant opportunity for a dedicated HR BP. If you're looking to take the next step in your career, we encourage you to apply today!
This role is an ideal opportunity for an experienced HR Advisor, who is well-rounded in knowledge, enthusiastic and has a passion to grow and contribute to an evolving organisation! Client Details My client is a significant public sector entity in Sheffield, overseeing numerous services for the local community. As they embark on a change journey, this is a great opportunity for a forward-thinking HR Advisor who can confidently support and guide line managers aligned to the people strategy. Description This is a great opportunity to join this public sector organisation who are currently going through a period of change and growth. The role of the HR Advisor will be work closely with all three functional experts of the People leadership team: Head of OD, Head of HR Change and Head of HR Operations, as well as the HR Project Manager. This role will assist in the delivery of an exemplary, agile, customer-focused People service. This role is less focused on employee relations, rather it will take the lead on some new organisation development initiatives, therefore, any HR Advisors with any L&D/OD and/or LMS background would be ideal! Provide expert HR advice and support to staff and managers Support in driving new L&D strategy & LMS system Develop and implement HR policies and procedures Assist in the resolution of employee relations issues (low volume). Support recruitment, onboarding and staff development processes Manage HR-related administrative tasks Contribute to the continuous improvement of HR services Maintain up-to-date knowledge of employment law and HR best practices Support the HR team in various projects Profile A successful candidate will be an experienced HR Advisor, having supported in the full employee-lifecycle and have the following: Experience of L&D/Organisation Development and/or LMS knowledge, alongside being a generalist, would be advantageous! Proven HR generalist experience within the public sector ideally, but not essential. Strong knowledge of HR systems and databases A degree in Human Resources, Business Administration or related fields - ideally. Excellent communication and interpersonal skills Ability to handle sensitive information with discretion Problem-solving abilities and a strong work ethic Job Offer A salary range of 35,000 - 39,000 per annum Enrolment in the South Yorkshire Pension Scheme Flexible working with 3 days on-site An inclusive, supportive and development-focused company culture This HR Advisor role is an excellent opportunity for someone looking to further their career in the public sector. If you're driven, dedicated and have a passion for HR, I encourage you to apply!
May 16, 2024
Full time
This role is an ideal opportunity for an experienced HR Advisor, who is well-rounded in knowledge, enthusiastic and has a passion to grow and contribute to an evolving organisation! Client Details My client is a significant public sector entity in Sheffield, overseeing numerous services for the local community. As they embark on a change journey, this is a great opportunity for a forward-thinking HR Advisor who can confidently support and guide line managers aligned to the people strategy. Description This is a great opportunity to join this public sector organisation who are currently going through a period of change and growth. The role of the HR Advisor will be work closely with all three functional experts of the People leadership team: Head of OD, Head of HR Change and Head of HR Operations, as well as the HR Project Manager. This role will assist in the delivery of an exemplary, agile, customer-focused People service. This role is less focused on employee relations, rather it will take the lead on some new organisation development initiatives, therefore, any HR Advisors with any L&D/OD and/or LMS background would be ideal! Provide expert HR advice and support to staff and managers Support in driving new L&D strategy & LMS system Develop and implement HR policies and procedures Assist in the resolution of employee relations issues (low volume). Support recruitment, onboarding and staff development processes Manage HR-related administrative tasks Contribute to the continuous improvement of HR services Maintain up-to-date knowledge of employment law and HR best practices Support the HR team in various projects Profile A successful candidate will be an experienced HR Advisor, having supported in the full employee-lifecycle and have the following: Experience of L&D/Organisation Development and/or LMS knowledge, alongside being a generalist, would be advantageous! Proven HR generalist experience within the public sector ideally, but not essential. Strong knowledge of HR systems and databases A degree in Human Resources, Business Administration or related fields - ideally. Excellent communication and interpersonal skills Ability to handle sensitive information with discretion Problem-solving abilities and a strong work ethic Job Offer A salary range of 35,000 - 39,000 per annum Enrolment in the South Yorkshire Pension Scheme Flexible working with 3 days on-site An inclusive, supportive and development-focused company culture This HR Advisor role is an excellent opportunity for someone looking to further their career in the public sector. If you're driven, dedicated and have a passion for HR, I encourage you to apply!