We are looking for a driven Supply Chain Analyst to help us manage our Procurement function in Northamptonshire. Responsible for the sourcing, supply and delivery of products and services together with implementation of all supplier policies, this is a great opportunity to take a step forward in your Procurement career. BASIC SALARY: £35,000 - £40,000 BENEFITS: Non - Contributory Pension with 8% of salary from company. BUPA - after probation period, employee can pay for extra family members to be added. Life Assurance x 3 salary. Medicash Scheme. 26 Days Holiday plus stats. LOCATION: Towcester COMMUTABLE LOCATIONS: Northampton, Wellingborough, Daventry, Milton Keynes, Brackley JOB DESCRIPTION: Supply Chain Analyst / Energy Solutions / Energy Our Supply Chain Analyst / Procurement Officer will play a vital role in managing our supply function, reporting directly to the Commercial Manager you will help ensure a cost effective and efficient supply of services and materials for our UK operations. In addition to this, your key areas of work will be: Sourcing and Supplier Management Procurement Process Management Vendor Assessment and Selection Contract Management Data Analysis & Reporting PERSON SPECIFICATION: Supply Chain Analyst / Energy Solutions / Energy We are looking for a driven Supply Chain / Procurement professional who wants to be involved in many facets of our business, we are a collaborative business and want to hire people who are prepared to get their hands dirty and be involved at multiple parts of the procurement cycle. Ideally you will have: Experience of commercial procurement and contract negotiation Excellent communication skills across all level of business both internally and externally The ability to thrive in a team environment and a comfort with multiple IT systems Self motivation and a truly flexible approach to work, find it, fix it is a bit of a moto for us, we want people who want to be accountable Either holding, working towards or have the desire to attain the CIPS qualification (we can help with this) THE COMPANY: There is no one solution to the world's or our customers' energy needs. We offer tailored solutions that provides options. Our extensive global experience allows us to think differently. Always developing, our energy expertise expands across six key areas. One of these is our portfolio of world-class wind and solar projects across the world, with an increasing emphasis on market leading high penetration renewables for off-grid locations. It is highly likely that you would have undertaken one of the following roles: Supply Chain Analyst, Supply Chain Administrator, Buyer, Procurement & Supply Chain, Buying analyst, Supply Chain Planner, Demand Planner, Sales & Operations Planner, Business Planning Executive, Business Planner, Supply Analyst, Business Intelligence, Business Integration, Data Analyst. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: MT17715, Wallace Hind Selection
May 21, 2024
Full time
We are looking for a driven Supply Chain Analyst to help us manage our Procurement function in Northamptonshire. Responsible for the sourcing, supply and delivery of products and services together with implementation of all supplier policies, this is a great opportunity to take a step forward in your Procurement career. BASIC SALARY: £35,000 - £40,000 BENEFITS: Non - Contributory Pension with 8% of salary from company. BUPA - after probation period, employee can pay for extra family members to be added. Life Assurance x 3 salary. Medicash Scheme. 26 Days Holiday plus stats. LOCATION: Towcester COMMUTABLE LOCATIONS: Northampton, Wellingborough, Daventry, Milton Keynes, Brackley JOB DESCRIPTION: Supply Chain Analyst / Energy Solutions / Energy Our Supply Chain Analyst / Procurement Officer will play a vital role in managing our supply function, reporting directly to the Commercial Manager you will help ensure a cost effective and efficient supply of services and materials for our UK operations. In addition to this, your key areas of work will be: Sourcing and Supplier Management Procurement Process Management Vendor Assessment and Selection Contract Management Data Analysis & Reporting PERSON SPECIFICATION: Supply Chain Analyst / Energy Solutions / Energy We are looking for a driven Supply Chain / Procurement professional who wants to be involved in many facets of our business, we are a collaborative business and want to hire people who are prepared to get their hands dirty and be involved at multiple parts of the procurement cycle. Ideally you will have: Experience of commercial procurement and contract negotiation Excellent communication skills across all level of business both internally and externally The ability to thrive in a team environment and a comfort with multiple IT systems Self motivation and a truly flexible approach to work, find it, fix it is a bit of a moto for us, we want people who want to be accountable Either holding, working towards or have the desire to attain the CIPS qualification (we can help with this) THE COMPANY: There is no one solution to the world's or our customers' energy needs. We offer tailored solutions that provides options. Our extensive global experience allows us to think differently. Always developing, our energy expertise expands across six key areas. One of these is our portfolio of world-class wind and solar projects across the world, with an increasing emphasis on market leading high penetration renewables for off-grid locations. It is highly likely that you would have undertaken one of the following roles: Supply Chain Analyst, Supply Chain Administrator, Buyer, Procurement & Supply Chain, Buying analyst, Supply Chain Planner, Demand Planner, Sales & Operations Planner, Business Planning Executive, Business Planner, Supply Analyst, Business Intelligence, Business Integration, Data Analyst. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: MT17715, Wallace Hind Selection
Sureserve Fire & Electrical, part of the Sureserve Group, is a specialist in the design, installation, and maintenance of fire safety and electrical systems, providing fire and electrical compliance and testing services. This covers a comprehensive range of physical infrastructure and safety considerations required for a building to meet regulatory requirements. As a leading fire and electrical compliance service provider to the public sector, our success relies upon a market-leading, engaged, and highly skilled team, for which we are always seeking skilled and self-motivated individuals to join. The Contract Administrator role will cover a range of administration duties, providing excellent day to day customer service to our clients and supporting our engineers in the field General Duties/Key Responsibilities: Receive and respond to telephone and/or email queries from clients, residents and other colleagues in a timely manner. Liaise and cooperate with all other members of staff to ensure all processes and procedures are followed. Monitor and update resident satisfaction, compliance and defect KPI spreadsheets as required. Measuring compliance of the works. Produce monthly customer KPI reports as required within agreed time scales. Provide telephone and email support to engineers for non-technical enquiries. Have a sound understanding and appreciation of the works being carried out and be able to translate this simply and effectively whilst talking to both internal and external customers. Prepare and raise material orders/requisitions as required to meet the programme. Ensure all relevant files/documents/correspondences are filed correctly within specific contract/project directories. Documentation control and update. Input and maintain data on the management system. Attend meetings when required, e.g. programming meetings and team meetings. Provide feedback/comments on failure(s) or requirement. What you will need: Extensive administration experience in a fast paced working environment. Be a self-reliant individual who is confident working independently where and when required. Effective ICT skills in Word, PowerPoint and Excel. A positive outlook. A proactive, self-starter with an eye for detail alongside broader concepts. Reliable, punctual with demonstrable time-keeping skills. Ability to work well in a team but also independently without reliance on others. Ability to work in a high-pressure environment whilst ensuring self-care. Good communication skills, with the confidence to communicate with colleagues at all levels. Good administrative and I.T. skills the ability to be self-reliant. Working Environment: This is an office position that involves collaborating closely with the support service team. While also engaging with our experienced field engineers. Expect a dynamic and fast paced work setting that combines office-based coordination with on-going communication with field operatives. The role necessitates proactive interaction and liaison with clients/customers, remotely, to ensure effective communication and alignment of objectives. Additional Perks: 20 days leave increasing by 1 day for each full year completed up to 25 days. An extra day off for your Birthday. Annual performance related bonus. Progression opportunities. Commitment to training and development. Structured induction program and review of individuals training ambitions. Employee Assistance Program. Bike 2 Work & Employee savings schemes.
May 21, 2024
Full time
Sureserve Fire & Electrical, part of the Sureserve Group, is a specialist in the design, installation, and maintenance of fire safety and electrical systems, providing fire and electrical compliance and testing services. This covers a comprehensive range of physical infrastructure and safety considerations required for a building to meet regulatory requirements. As a leading fire and electrical compliance service provider to the public sector, our success relies upon a market-leading, engaged, and highly skilled team, for which we are always seeking skilled and self-motivated individuals to join. The Contract Administrator role will cover a range of administration duties, providing excellent day to day customer service to our clients and supporting our engineers in the field General Duties/Key Responsibilities: Receive and respond to telephone and/or email queries from clients, residents and other colleagues in a timely manner. Liaise and cooperate with all other members of staff to ensure all processes and procedures are followed. Monitor and update resident satisfaction, compliance and defect KPI spreadsheets as required. Measuring compliance of the works. Produce monthly customer KPI reports as required within agreed time scales. Provide telephone and email support to engineers for non-technical enquiries. Have a sound understanding and appreciation of the works being carried out and be able to translate this simply and effectively whilst talking to both internal and external customers. Prepare and raise material orders/requisitions as required to meet the programme. Ensure all relevant files/documents/correspondences are filed correctly within specific contract/project directories. Documentation control and update. Input and maintain data on the management system. Attend meetings when required, e.g. programming meetings and team meetings. Provide feedback/comments on failure(s) or requirement. What you will need: Extensive administration experience in a fast paced working environment. Be a self-reliant individual who is confident working independently where and when required. Effective ICT skills in Word, PowerPoint and Excel. A positive outlook. A proactive, self-starter with an eye for detail alongside broader concepts. Reliable, punctual with demonstrable time-keeping skills. Ability to work well in a team but also independently without reliance on others. Ability to work in a high-pressure environment whilst ensuring self-care. Good communication skills, with the confidence to communicate with colleagues at all levels. Good administrative and I.T. skills the ability to be self-reliant. Working Environment: This is an office position that involves collaborating closely with the support service team. While also engaging with our experienced field engineers. Expect a dynamic and fast paced work setting that combines office-based coordination with on-going communication with field operatives. The role necessitates proactive interaction and liaison with clients/customers, remotely, to ensure effective communication and alignment of objectives. Additional Perks: 20 days leave increasing by 1 day for each full year completed up to 25 days. An extra day off for your Birthday. Annual performance related bonus. Progression opportunities. Commitment to training and development. Structured induction program and review of individuals training ambitions. Employee Assistance Program. Bike 2 Work & Employee savings schemes.
At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise, we don't discriminate based on any protected attribute. In fact, we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees. So, what are you waiting for? Join a community that cares about you! More about your role You'll offer administrative assistance to the Retirement Living Team at Spinnaker and Wooldridge View, ensuring a smooth service for customers and striving for operational excellence. Working alongside various stakeholders, you'll maintain processes to achieve business synergies and optimal outcomes for customers. Additionally, you'll handle tasks such as raising purchase orders, setting up tenancies, and other ad hoc administration duties. For this role you will be split across two of our sites which are New Milton and Gosport. Therefore you will need to have a driving license with a vehicle to travel in. Don t worry, we will cover your travel expenses! Please be advised this is a FTC until the end of October 2024. More About you To be successful in this role you'll need to bring your A-game with a confident and professional demeanour, coupled with a solid grasp of O365 and Windows packages. Your exceptional time management and organisational skills will be crucial, along with top-notch interpersonal and communication abilities. If you're someone who can seamlessly collaborate across different functions and levels, that's a huge plus. Previous experience in a high-volume administration role will give you a leg up, especially if you've navigated through the fast-paced environment of a rapidly changing organisation. Benefits We are a large diverse and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: Competitive salary, with a salary review yearly Pension with matched contributions up to 7% Excellent holiday package - 35 days annual leave (including bank holidays) with the option to buy or sell leave Cashback plan for healthcare costs - up to £500 saving per year A bonus scheme for all colleagues at 2% Training and development Extra perks including huge discounts and offers from shops, cinemas and much more. What's next? If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us. If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on . If you are a recruitment agency please note we operate a PSL and do not take cold calls
May 21, 2024
Full time
At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise, we don't discriminate based on any protected attribute. In fact, we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees. So, what are you waiting for? Join a community that cares about you! More about your role You'll offer administrative assistance to the Retirement Living Team at Spinnaker and Wooldridge View, ensuring a smooth service for customers and striving for operational excellence. Working alongside various stakeholders, you'll maintain processes to achieve business synergies and optimal outcomes for customers. Additionally, you'll handle tasks such as raising purchase orders, setting up tenancies, and other ad hoc administration duties. For this role you will be split across two of our sites which are New Milton and Gosport. Therefore you will need to have a driving license with a vehicle to travel in. Don t worry, we will cover your travel expenses! Please be advised this is a FTC until the end of October 2024. More About you To be successful in this role you'll need to bring your A-game with a confident and professional demeanour, coupled with a solid grasp of O365 and Windows packages. Your exceptional time management and organisational skills will be crucial, along with top-notch interpersonal and communication abilities. If you're someone who can seamlessly collaborate across different functions and levels, that's a huge plus. Previous experience in a high-volume administration role will give you a leg up, especially if you've navigated through the fast-paced environment of a rapidly changing organisation. Benefits We are a large diverse and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: Competitive salary, with a salary review yearly Pension with matched contributions up to 7% Excellent holiday package - 35 days annual leave (including bank holidays) with the option to buy or sell leave Cashback plan for healthcare costs - up to £500 saving per year A bonus scheme for all colleagues at 2% Training and development Extra perks including huge discounts and offers from shops, cinemas and much more. What's next? If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us. If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on . If you are a recruitment agency please note we operate a PSL and do not take cold calls
Overview: £22,000-£24,000 or £11.44 to £12.30 per hour Immediate Start for right individual Office based Mon-Fri (early finish on a Friday) Location: Yardley, Birmingham Are you passionate about the fast-paced world of E-Commerce? Do you thrive in a dynamic environment where your organisational skills shine? We're seeking a talented, part-time Sales Administrator to join a vibrant team in Birmingham! Manage online sales platforms, including uploading product listings, monitoring inventory, and ensuring accurate product descriptions. Process orders efficiently, coordinate shipments, and handle customer inquiries promptly to provide excellent service. Analyse sales data and trends to optimise product listings, pricing strategies, and promotional activities. Collaborate with cross-functional teams, including marketing and logistics, to drive sales growth and enhance the online shopping experience. Download orders from platform, liaise with relevant stakeholders to ensure orders are fulfilled Qualifications: Previous experience in E-Commerce administration or related field preferred. Strong organisational skills with meticulous attention to detail. Excellent communication skills, both written and verbal. Proficiency in Microsoft Office Suite and E-Commerce platforms. Ability to multitask and prioritise tasks effectively in a fast-paced environment. Why should you join the team? Exciting opportunity to work in the booming E-Commerce industry. Collaborative and supportive team environment. Room for growth and professional development. Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
May 21, 2024
Full time
Overview: £22,000-£24,000 or £11.44 to £12.30 per hour Immediate Start for right individual Office based Mon-Fri (early finish on a Friday) Location: Yardley, Birmingham Are you passionate about the fast-paced world of E-Commerce? Do you thrive in a dynamic environment where your organisational skills shine? We're seeking a talented, part-time Sales Administrator to join a vibrant team in Birmingham! Manage online sales platforms, including uploading product listings, monitoring inventory, and ensuring accurate product descriptions. Process orders efficiently, coordinate shipments, and handle customer inquiries promptly to provide excellent service. Analyse sales data and trends to optimise product listings, pricing strategies, and promotional activities. Collaborate with cross-functional teams, including marketing and logistics, to drive sales growth and enhance the online shopping experience. Download orders from platform, liaise with relevant stakeholders to ensure orders are fulfilled Qualifications: Previous experience in E-Commerce administration or related field preferred. Strong organisational skills with meticulous attention to detail. Excellent communication skills, both written and verbal. Proficiency in Microsoft Office Suite and E-Commerce platforms. Ability to multitask and prioritise tasks effectively in a fast-paced environment. Why should you join the team? Exciting opportunity to work in the booming E-Commerce industry. Collaborative and supportive team environment. Room for growth and professional development. Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
Role: Service Charge Specialist based in Farringdon, EC1N 8JS Salary: 40,337 Hours: 37.5hrs per week - Permanent Contract This role is eligible for our smarter working policy An exciting opportunity has arisen to join MTVH as a Service Charge Specialist. Based within our busy service team this role will see you being responsible for supporting the calculating, collecting and allocating service charges in leasehold and rented properties. This includes preparing the data through various systems which enables the accurate calculation of charges, whilst ensuring compliance with relevant regulations. You will play a key role in coordinating with the wider service charge team and on occasion with other departments. You will ensure our service charge data is accurate for our customers correctly identifying and resolving any issues. This role will also see you supporting the wider service charges and rent functions by being the central hub for processes for other business areas. Main accountabilities: To act as Systems Administrator and infrastructure specialist for Service Charge activity Central co-ordination of service charge cycles and related activity Develop and administer reporting information Analysis of data and activity to suggest and deliver Service Improvements Skills: Experience of system administration Comprehensive understanding of service charges and systems Excellent communication skills High level of attention to detail Excellent analytical skills with the ability to prepare and use data to draw conclusions Ability to identify and deliver service improvement Ability to map and document processes and user-friendly information, content and material Ability to explain complex or technical information to a variety of audiences Comprehensive understanding of service charges and systems Excellent communication skills. Excellent IT skills with a focus on Excel, Housing, Finance and Service Charge systems and the infrastructure that support these Diary Dates for Interview: First round interviews to take place on Monday 13th May 2024 via Teams Online In person second round interviews to take place on Wednesday 15th May 2024 at The Johnson Building, EC1N 8JS Please note :- we do not currently offer visa sponsorship. What?s in it for you? Our benefits include:- 28 days annual leave plus 8 bank holidays (pro rata for part time) per year 2 volunteering days per year for things like helping out in local communities An additional ?Beliefs day? once a year to have an extra a day off Enhanced pension with matched contributions of up to 9% Life assurance cover 3 x your salary Health cash plan scheme for your everyday healthcare needs which you can add your family members too Tenancy deposit ? interest free loan to help with rental deposits Access to extensive learning and training opportunities with Wisebox platform Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues Career progression across the organisation with our mentoring programme and apprenticeships We are committed to the wellbeing of our colleagues and support this as an organisation About us Learn more about our benefits and organisation by viewing our attached document Our promise Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively ?Serving people better every day? to educate, support and develop all of our diverse employees and the communities that we serve. We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other?s wellbeing. Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together! We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment.
May 21, 2024
Full time
Role: Service Charge Specialist based in Farringdon, EC1N 8JS Salary: 40,337 Hours: 37.5hrs per week - Permanent Contract This role is eligible for our smarter working policy An exciting opportunity has arisen to join MTVH as a Service Charge Specialist. Based within our busy service team this role will see you being responsible for supporting the calculating, collecting and allocating service charges in leasehold and rented properties. This includes preparing the data through various systems which enables the accurate calculation of charges, whilst ensuring compliance with relevant regulations. You will play a key role in coordinating with the wider service charge team and on occasion with other departments. You will ensure our service charge data is accurate for our customers correctly identifying and resolving any issues. This role will also see you supporting the wider service charges and rent functions by being the central hub for processes for other business areas. Main accountabilities: To act as Systems Administrator and infrastructure specialist for Service Charge activity Central co-ordination of service charge cycles and related activity Develop and administer reporting information Analysis of data and activity to suggest and deliver Service Improvements Skills: Experience of system administration Comprehensive understanding of service charges and systems Excellent communication skills High level of attention to detail Excellent analytical skills with the ability to prepare and use data to draw conclusions Ability to identify and deliver service improvement Ability to map and document processes and user-friendly information, content and material Ability to explain complex or technical information to a variety of audiences Comprehensive understanding of service charges and systems Excellent communication skills. Excellent IT skills with a focus on Excel, Housing, Finance and Service Charge systems and the infrastructure that support these Diary Dates for Interview: First round interviews to take place on Monday 13th May 2024 via Teams Online In person second round interviews to take place on Wednesday 15th May 2024 at The Johnson Building, EC1N 8JS Please note :- we do not currently offer visa sponsorship. What?s in it for you? Our benefits include:- 28 days annual leave plus 8 bank holidays (pro rata for part time) per year 2 volunteering days per year for things like helping out in local communities An additional ?Beliefs day? once a year to have an extra a day off Enhanced pension with matched contributions of up to 9% Life assurance cover 3 x your salary Health cash plan scheme for your everyday healthcare needs which you can add your family members too Tenancy deposit ? interest free loan to help with rental deposits Access to extensive learning and training opportunities with Wisebox platform Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues Career progression across the organisation with our mentoring programme and apprenticeships We are committed to the wellbeing of our colleagues and support this as an organisation About us Learn more about our benefits and organisation by viewing our attached document Our promise Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively ?Serving people better every day? to educate, support and develop all of our diverse employees and the communities that we serve. We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other?s wellbeing. Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together! We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment.
Property Manager Hybrid (at least once a week in the office) from London N1 (Shoreditch) £30,000 p.a. 25 days annual leave, plus public and bank holidays. Hours: 9am to 5:30pm Fantastic opportunity for experienced Property Manager/Estate Agent to join this company that offers an end-to-end service of property management and sales of properties in probate. They are looking for an experienced Estate Agent or Property Manager to manage and oversee residential probate properties that are part of an estate owned by the deceased. You will work closely with estate administrators, heirs and probate solicitors to ensure the appropriate care, maintenance and disposition of these properties in accordance with probate laws and regulations. This is a fantastic opportunity for the right person with a high level of drive and enthusiasm, who is willing to learn. Main Duties and Responsibilities Manage the day-to-day property operations. Liaise with executors, solicitors, administrators and colleagues. Arrange property inspections and searches for financial documents. Arrange property insurance. Obtaining competitive quotations and instructing contractors. Proactive communication with both administrators/executors and administering solicitors. Keeping online property files up to date. Issuing invoices. Obtaining property valuations. Obtaining RICS probate valuations. Handling incoming enquiries. Taking on new property instructions / forwarding as appropriate to colleagues. Ordering floor plans and marketing photos. Other administrative duties. Ensuring keys are cut and logged correctly. Responding to enquiries from members of the public or forwarding to colleagues as required. Ad hoc duties as instructed. To manage the residential vacant properties in an appropriate manner in line with probate and data protection laws and ensure client satisfaction. Phone calls with clients and suppliers, to be handled in a professional and courteous manner. To observe the company s conduct and confidentiality code, rules, and regulations. To provide a general administrative service, including letter and emails to executors and keeping them updated. Maintain client files and in an orderly manner and file correctly on internal CRM system. To provide an efficient and friendly telephone service to stakeholders in your colleagues absence. Experience Required: At least 2 years previous Property Management or Estate Agency experience essential. Educated to A-level/BTEC standard minimum. Excellent telephone manner. Strong admin skills. Good knowledge of Excel Intermediate to Advanced. Commercially minded. Very organised. Experience of working collaboratively as part of a team to deliver a high-quality client service. Experience of handling and resolving customer queries.
May 21, 2024
Full time
Property Manager Hybrid (at least once a week in the office) from London N1 (Shoreditch) £30,000 p.a. 25 days annual leave, plus public and bank holidays. Hours: 9am to 5:30pm Fantastic opportunity for experienced Property Manager/Estate Agent to join this company that offers an end-to-end service of property management and sales of properties in probate. They are looking for an experienced Estate Agent or Property Manager to manage and oversee residential probate properties that are part of an estate owned by the deceased. You will work closely with estate administrators, heirs and probate solicitors to ensure the appropriate care, maintenance and disposition of these properties in accordance with probate laws and regulations. This is a fantastic opportunity for the right person with a high level of drive and enthusiasm, who is willing to learn. Main Duties and Responsibilities Manage the day-to-day property operations. Liaise with executors, solicitors, administrators and colleagues. Arrange property inspections and searches for financial documents. Arrange property insurance. Obtaining competitive quotations and instructing contractors. Proactive communication with both administrators/executors and administering solicitors. Keeping online property files up to date. Issuing invoices. Obtaining property valuations. Obtaining RICS probate valuations. Handling incoming enquiries. Taking on new property instructions / forwarding as appropriate to colleagues. Ordering floor plans and marketing photos. Other administrative duties. Ensuring keys are cut and logged correctly. Responding to enquiries from members of the public or forwarding to colleagues as required. Ad hoc duties as instructed. To manage the residential vacant properties in an appropriate manner in line with probate and data protection laws and ensure client satisfaction. Phone calls with clients and suppliers, to be handled in a professional and courteous manner. To observe the company s conduct and confidentiality code, rules, and regulations. To provide a general administrative service, including letter and emails to executors and keeping them updated. Maintain client files and in an orderly manner and file correctly on internal CRM system. To provide an efficient and friendly telephone service to stakeholders in your colleagues absence. Experience Required: At least 2 years previous Property Management or Estate Agency experience essential. Educated to A-level/BTEC standard minimum. Excellent telephone manner. Strong admin skills. Good knowledge of Excel Intermediate to Advanced. Commercially minded. Very organised. Experience of working collaboratively as part of a team to deliver a high-quality client service. Experience of handling and resolving customer queries.
The Head of Strategic Relationsworks within the Sales team and coordinates across the whole organisation to manage relationships with Bromcom customers and to develop partnerships with partners who provide services to schools. The role is effectively being the internal 'voice of the customer', working with school, trust and local authority leaders to derive best value from their Bromcom contract. The broad goal is to champion the product and ensure that the product is developed, marketed, and utilised to the fullest extent possible, with satisfied customers that are more likely to renew their contracts and act as reference sites and be more amenable to upsell opportunities. There are four main areas: Forming a strategic relationship with senior leadership in school and trust clients. The focus is upon building a partnership where Bromcom supports the strategic development of the MAT/LA, aligning product roadmap to synchronise with their needs. This is achieved via a collaborative approach to new feature development with key users in strategic clients having influence over features, capabilities and the product roadmap. The post holder will act as a central point to coordinate and prioritise client requirements across Sales (including Conditions of Sale for incoming customers) and work with the Product and Software teams to schedule development. This will also involve line managing the CRM team that work with MATs and Schools at different tiers of service. Product evangelism and championing, including getting the most out of features already included in the package and upselling additional product options where possible (e.g. safeguarding, finance etc.) This includes the creation and maintenance of analytics that show how these clients are accessing the various modules, that is supplemented by information gleaned from calls, meetings, surveys and intelligence from the Customer Success Managers. Ensure overall client satisfaction by engaging with the relevant product development, support and deployment teams. Ensure that clients know when new features are released and when bugs or development requests that they have requested have been actioned. Act as an escalation point when support or deployment issues have not been addressed to the client's satisfaction. Work with third parties who are approved Bromcom partners to understand how their systems interact with Bromcom and then be able to present a solutions focussed approach to client needs. An example might be to work with vendors that have specialisms in Human Resources, Finance, Payroll, Recruitment etc and propose how Bromcom can be part of an integrated solution to meet client needs. The key elements of the role include: Regular relationship management calls with senior staff and leaders in the largest Bromcom clients. A two-way dialogue about the strategic development of the client's business, new requirements or enhancements, the Bromcom product roadmap and championing new features that Bromcom has developed in order to gain adoption (product positioning) Securing deliverables from the reference sites e.g. quotes, blogs, case studies, video testimonials and 'leads' and passing these on to marketing and sales as necessary. Product Advocacy: Be a leading voice and advocate for Bromcom to the client and in external forums, ensuring that the product's value proposition is effectively communicated and understood. Client Advocacy: Be the voice of the client when dealing with stakeholders inside Bromcom, think from the customer's perspective and understand users and their pain points. Feedback Collection: Gather feedback from trust senior leaders, school leaders, teachers, central staff, data managers, school administrators, and other stakeholders to prioritise product features and improvements. Stakeholder Communication: Regularly update stakeholders on product updates, successes, and challenges, and gather their insights for continuous improvement. Partnership development: Working with Bromcom's approved partners and the Bromcom partnership support team to create vertically integrated solutions that combine Bromcom with third party specialist platforms. Cross-functional Collaboration: Work closely with development, sales, marketing, and customer support teams to align product strategies and ensure consistent messaging. Roadmap Collaboration: In conjunction with the Head of Products, the product management team and individual product owners, contribute to the development and refinement of the product roadmap. Conduct an ongoing two-way dialogue about the strategic development of the client's business, new requirements or enhancements, the Bromcom product roadmap and championing new features that Bromcom has developed in order to gain adoption (product positioning.) Utilisation Analysis: Examine feature usage by key clients to ensure that they are getting full value from the product. Intervene to support the client with training, configuration or other assistance to allow full feature utilisation. Work with support and technical teams if performance issues or other significant impediments are identified Relationship management: de-escalate issues, offer support, listen, reassure the client, navigate within the company to satisfy their needs General responsibilities of the Head of Strategic Relations Building and maintaining relationships with top clients and key personnel within customer sites. Alerting the sales team to opportunities for further sales within key customers. Letting customers know about other products the company offers. Conducting reviews to ensure customers are satisfied with their products and services. Attending meetings with customers to build relationships with existing accounts. Achieving customer relationship targets and KPI's as set by the Chief Commercial Officer. Work closely with Head of Customer On-boarding and Services and Customer Operations teams. Escalating and resolving areas of concern as raised by customers or from CRM Calls Carrying out customer satisfaction surveys and reviews. Monitoring company performance against service level agreements and flagging potential issues. Updating the CRM and ensuring account managers are aware of changes within customers. Liaising with internal departments to ensure customer needs are fulfilled effectively. Developing market intelligence, particularly in furthering partnerships with third party vendors and understanding how their services can collaborate effectively with Bromcom to better support our customers. Supporting the Chief Commercial Officer as directed. Background of the Head of Strategic Relations Ideal candidate should have a deep educationalist background with 10+ years in schools and held/holding at least deputy head role or in a MAT with "C" level position who is seeking to move to a role in a high growth EdTech company Strong interpersonal and communication skills and an ability to build rapport with customers. Previous sales experience and an organised approach to work. Ideally, knowledge of the educational technology marketplace and management information systems. Hardworking with a strong work ethic. Bromcom is an equal opportunities employer
May 21, 2024
Full time
The Head of Strategic Relationsworks within the Sales team and coordinates across the whole organisation to manage relationships with Bromcom customers and to develop partnerships with partners who provide services to schools. The role is effectively being the internal 'voice of the customer', working with school, trust and local authority leaders to derive best value from their Bromcom contract. The broad goal is to champion the product and ensure that the product is developed, marketed, and utilised to the fullest extent possible, with satisfied customers that are more likely to renew their contracts and act as reference sites and be more amenable to upsell opportunities. There are four main areas: Forming a strategic relationship with senior leadership in school and trust clients. The focus is upon building a partnership where Bromcom supports the strategic development of the MAT/LA, aligning product roadmap to synchronise with their needs. This is achieved via a collaborative approach to new feature development with key users in strategic clients having influence over features, capabilities and the product roadmap. The post holder will act as a central point to coordinate and prioritise client requirements across Sales (including Conditions of Sale for incoming customers) and work with the Product and Software teams to schedule development. This will also involve line managing the CRM team that work with MATs and Schools at different tiers of service. Product evangelism and championing, including getting the most out of features already included in the package and upselling additional product options where possible (e.g. safeguarding, finance etc.) This includes the creation and maintenance of analytics that show how these clients are accessing the various modules, that is supplemented by information gleaned from calls, meetings, surveys and intelligence from the Customer Success Managers. Ensure overall client satisfaction by engaging with the relevant product development, support and deployment teams. Ensure that clients know when new features are released and when bugs or development requests that they have requested have been actioned. Act as an escalation point when support or deployment issues have not been addressed to the client's satisfaction. Work with third parties who are approved Bromcom partners to understand how their systems interact with Bromcom and then be able to present a solutions focussed approach to client needs. An example might be to work with vendors that have specialisms in Human Resources, Finance, Payroll, Recruitment etc and propose how Bromcom can be part of an integrated solution to meet client needs. The key elements of the role include: Regular relationship management calls with senior staff and leaders in the largest Bromcom clients. A two-way dialogue about the strategic development of the client's business, new requirements or enhancements, the Bromcom product roadmap and championing new features that Bromcom has developed in order to gain adoption (product positioning) Securing deliverables from the reference sites e.g. quotes, blogs, case studies, video testimonials and 'leads' and passing these on to marketing and sales as necessary. Product Advocacy: Be a leading voice and advocate for Bromcom to the client and in external forums, ensuring that the product's value proposition is effectively communicated and understood. Client Advocacy: Be the voice of the client when dealing with stakeholders inside Bromcom, think from the customer's perspective and understand users and their pain points. Feedback Collection: Gather feedback from trust senior leaders, school leaders, teachers, central staff, data managers, school administrators, and other stakeholders to prioritise product features and improvements. Stakeholder Communication: Regularly update stakeholders on product updates, successes, and challenges, and gather their insights for continuous improvement. Partnership development: Working with Bromcom's approved partners and the Bromcom partnership support team to create vertically integrated solutions that combine Bromcom with third party specialist platforms. Cross-functional Collaboration: Work closely with development, sales, marketing, and customer support teams to align product strategies and ensure consistent messaging. Roadmap Collaboration: In conjunction with the Head of Products, the product management team and individual product owners, contribute to the development and refinement of the product roadmap. Conduct an ongoing two-way dialogue about the strategic development of the client's business, new requirements or enhancements, the Bromcom product roadmap and championing new features that Bromcom has developed in order to gain adoption (product positioning.) Utilisation Analysis: Examine feature usage by key clients to ensure that they are getting full value from the product. Intervene to support the client with training, configuration or other assistance to allow full feature utilisation. Work with support and technical teams if performance issues or other significant impediments are identified Relationship management: de-escalate issues, offer support, listen, reassure the client, navigate within the company to satisfy their needs General responsibilities of the Head of Strategic Relations Building and maintaining relationships with top clients and key personnel within customer sites. Alerting the sales team to opportunities for further sales within key customers. Letting customers know about other products the company offers. Conducting reviews to ensure customers are satisfied with their products and services. Attending meetings with customers to build relationships with existing accounts. Achieving customer relationship targets and KPI's as set by the Chief Commercial Officer. Work closely with Head of Customer On-boarding and Services and Customer Operations teams. Escalating and resolving areas of concern as raised by customers or from CRM Calls Carrying out customer satisfaction surveys and reviews. Monitoring company performance against service level agreements and flagging potential issues. Updating the CRM and ensuring account managers are aware of changes within customers. Liaising with internal departments to ensure customer needs are fulfilled effectively. Developing market intelligence, particularly in furthering partnerships with third party vendors and understanding how their services can collaborate effectively with Bromcom to better support our customers. Supporting the Chief Commercial Officer as directed. Background of the Head of Strategic Relations Ideal candidate should have a deep educationalist background with 10+ years in schools and held/holding at least deputy head role or in a MAT with "C" level position who is seeking to move to a role in a high growth EdTech company Strong interpersonal and communication skills and an ability to build rapport with customers. Previous sales experience and an organised approach to work. Ideally, knowledge of the educational technology marketplace and management information systems. Hardworking with a strong work ethic. Bromcom is an equal opportunities employer
Sales Administrator Telford Permanent £25,000 - £28,000 Monday to Friday We currently have a fantastic opportunity to join one of our well-established clients, who offers a great working environment and a family run feel to the company. The Sales Administrator role is a challenging one with strong sales and/ or customer service career progression potential for the right candidate. There is a possibility that it can lead to further customer service or sales and marketing management positions within the business, as well as more direct field sales roles. Attention to detail and ability to juggle workload and to work positively with suppliers, customers and internally is a must. You will be responsible for the efficient and accurate day-to-day administration of all aspects of the sales function, from lead identification through to manufacturing production and ongoing support. The role will be predominantly office-based, although there may be travel out to customers with the sales or engineering team where you will be key to helping accelerate customer acquisition, ensuring customer retention and improve customer account growth, contributing to delivering the company s 5-year brand vision and profitable growth targets. This is an influential customer and supplier facing role, key to the company s commitment to delivering the best experience to our clients. You will need strong organisational, time management, teamworking and communication skills, as well as a passion for delivering impressive supply chain customer experience. You will be responsible for: Helping to research, develop and manage lead and prospect data. Working closely with marketing to deliver sales materials and campaigns, e.g. social, eMarketing, direct marketing, presentations etc. Managing enquiries and supplier quotations, liaising with international clients. Collate information, checking for accuracy, and streamlining the quotation process. Helping identify and resolve production and operational issues. Receiving and processing purchase orders, liaising with engineering and operations for smooth and timely handovers from sales to production. Contacting customers and suppliers by phone or email to give progress updates, answering queries, obtaining missing information, maintaining supply schedules, managing slow-moving stock and staying in touch. Maintaining and updating sales and customer records, utilising various systems, including Microsoft office, CRM, and ERP. Running monthly and ad hoc sales reports, as required. Expediting queries and orders, as well as helping with issue resolution, through effective and supportive internal liaison with engineering, operations and other business departments, as necessary. Supporting the sales department with other administrative tasks, as needed. Embracing the company brand values and playing your part in helping the company continuously improve and become a stand-out supplier of choice, as well as a great place to work and a great partner to work with. Skills and Experience required: Sales and/or customer account management experience. Interest in engineered manufacturing and supply chain management. Excellent written and verbal communication skills. Strong numeracy, attention to detail and commercial awareness. Ability to prioritise, organise and juggle a demanding workload. IT literate and competent in the Microsoft suite of applications. Knowledge of working with a sales CRM is an advantage. Ability to work on your own and as team. A positive attitude, working with others to resolve issues. A hunger to grow oneself, alongside business growth. The application process: Our mission is to support our clients in their creation of an equal, diverse and inclusive workforce. We are committed to providing a barrier-free recruitment process, so if you require any reasonable accessibility adjustments within the application process, then please make it known at the earliest opportunity. We will carefully consider your details and advise you if we're able to progress with your application within 72 working hours . If you do not hear from us within this time your details won t be retained. So, if you're not successful on this occasion, do continue to respond to future roles we advertise. In the meantime, all good wishes and continued success with your search for employment. About Us Prince Personnel are an employment agency working on behalf of our client. Whether you re seeking a new permanent position, temporary assignment or contract you ll find us easy to deal with. Located in thriving Telford, we focus on jobs in Shropshire, Staffordshire and North Wales. Prince Personnel specialise in commercial, accounts and finance and technical recruitment. With the best jobs around we are an independent agency working hard for you. Reference: DE26093
May 21, 2024
Full time
Sales Administrator Telford Permanent £25,000 - £28,000 Monday to Friday We currently have a fantastic opportunity to join one of our well-established clients, who offers a great working environment and a family run feel to the company. The Sales Administrator role is a challenging one with strong sales and/ or customer service career progression potential for the right candidate. There is a possibility that it can lead to further customer service or sales and marketing management positions within the business, as well as more direct field sales roles. Attention to detail and ability to juggle workload and to work positively with suppliers, customers and internally is a must. You will be responsible for the efficient and accurate day-to-day administration of all aspects of the sales function, from lead identification through to manufacturing production and ongoing support. The role will be predominantly office-based, although there may be travel out to customers with the sales or engineering team where you will be key to helping accelerate customer acquisition, ensuring customer retention and improve customer account growth, contributing to delivering the company s 5-year brand vision and profitable growth targets. This is an influential customer and supplier facing role, key to the company s commitment to delivering the best experience to our clients. You will need strong organisational, time management, teamworking and communication skills, as well as a passion for delivering impressive supply chain customer experience. You will be responsible for: Helping to research, develop and manage lead and prospect data. Working closely with marketing to deliver sales materials and campaigns, e.g. social, eMarketing, direct marketing, presentations etc. Managing enquiries and supplier quotations, liaising with international clients. Collate information, checking for accuracy, and streamlining the quotation process. Helping identify and resolve production and operational issues. Receiving and processing purchase orders, liaising with engineering and operations for smooth and timely handovers from sales to production. Contacting customers and suppliers by phone or email to give progress updates, answering queries, obtaining missing information, maintaining supply schedules, managing slow-moving stock and staying in touch. Maintaining and updating sales and customer records, utilising various systems, including Microsoft office, CRM, and ERP. Running monthly and ad hoc sales reports, as required. Expediting queries and orders, as well as helping with issue resolution, through effective and supportive internal liaison with engineering, operations and other business departments, as necessary. Supporting the sales department with other administrative tasks, as needed. Embracing the company brand values and playing your part in helping the company continuously improve and become a stand-out supplier of choice, as well as a great place to work and a great partner to work with. Skills and Experience required: Sales and/or customer account management experience. Interest in engineered manufacturing and supply chain management. Excellent written and verbal communication skills. Strong numeracy, attention to detail and commercial awareness. Ability to prioritise, organise and juggle a demanding workload. IT literate and competent in the Microsoft suite of applications. Knowledge of working with a sales CRM is an advantage. Ability to work on your own and as team. A positive attitude, working with others to resolve issues. A hunger to grow oneself, alongside business growth. The application process: Our mission is to support our clients in their creation of an equal, diverse and inclusive workforce. We are committed to providing a barrier-free recruitment process, so if you require any reasonable accessibility adjustments within the application process, then please make it known at the earliest opportunity. We will carefully consider your details and advise you if we're able to progress with your application within 72 working hours . If you do not hear from us within this time your details won t be retained. So, if you're not successful on this occasion, do continue to respond to future roles we advertise. In the meantime, all good wishes and continued success with your search for employment. About Us Prince Personnel are an employment agency working on behalf of our client. Whether you re seeking a new permanent position, temporary assignment or contract you ll find us easy to deal with. Located in thriving Telford, we focus on jobs in Shropshire, Staffordshire and North Wales. Prince Personnel specialise in commercial, accounts and finance and technical recruitment. With the best jobs around we are an independent agency working hard for you. Reference: DE26093
Role: Supply Chain AdministratorLocation: Outskirts of Maidstone (Office Based)Hours: Monday to Friday 8am until 5pmSalary: £25,000 - £28,000 per annum + Benefits KHR has partnered with a leading distribution company who are actively looking for a Supply Chain Administrator to join their team during a time of growth within the business.This is an exciting opportunity for you if you are looking to kick-start your career within the Supply Chain Sector. Duties:- Assisting with stock management, forecasting and stock movement between internal sites and assisting with stock query investigations- Assisting with supply chain management, and admin for deliveries direct to our customers and own sites including the processing of supplier non-conformance complaints with BRCGS procedure- Placing purchase orders with suppliers, confirming delivery dates and following up on goods in bookings- Liaising with our Operations, Customer Service and Sales teams on stock requirements- Updating supplier BRCGS documentation held on a central system- Processing invoices- Assisting with new customer enquiries from concept to conversion/closure, keeping records up to date throughout the process- Customs clearance- Placing stationery ordersThe Ideal Candidate:- Previous experience within a similar role is essential- Experience dealing with BRCGS procedures would be beneficial but not essential - Have excellent interpersonal and organisational skills - Good level of written and spoken English- Problem-solving skills- I.T Literate- Dynamic, motivated, reliable team player Please note due to the location of the role you must hold a full UK driving licence. At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a "clean" copy in Word. Thank you.KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market
May 20, 2024
Full time
Role: Supply Chain AdministratorLocation: Outskirts of Maidstone (Office Based)Hours: Monday to Friday 8am until 5pmSalary: £25,000 - £28,000 per annum + Benefits KHR has partnered with a leading distribution company who are actively looking for a Supply Chain Administrator to join their team during a time of growth within the business.This is an exciting opportunity for you if you are looking to kick-start your career within the Supply Chain Sector. Duties:- Assisting with stock management, forecasting and stock movement between internal sites and assisting with stock query investigations- Assisting with supply chain management, and admin for deliveries direct to our customers and own sites including the processing of supplier non-conformance complaints with BRCGS procedure- Placing purchase orders with suppliers, confirming delivery dates and following up on goods in bookings- Liaising with our Operations, Customer Service and Sales teams on stock requirements- Updating supplier BRCGS documentation held on a central system- Processing invoices- Assisting with new customer enquiries from concept to conversion/closure, keeping records up to date throughout the process- Customs clearance- Placing stationery ordersThe Ideal Candidate:- Previous experience within a similar role is essential- Experience dealing with BRCGS procedures would be beneficial but not essential - Have excellent interpersonal and organisational skills - Good level of written and spoken English- Problem-solving skills- I.T Literate- Dynamic, motivated, reliable team player Please note due to the location of the role you must hold a full UK driving licence. At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a "clean" copy in Word. Thank you.KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market
Job Title: Customer Care Advisor Location: Melton Salary: 23,595 per year Hours: 37.5 hr & 40 hrs contracts available Job type: Full-time, Permanent. We are an established family company operating for 40years and leaders in the education book market. Despite our roots, we are a growing and innovative company, and we are looking for an enthusiastic person with the required skills to join the sales and customer care team, of 20 staff. With our expansion, we are looking for an additional 3 people to join the team. Browns Books (A T Little and Sons Ltd) has been trading in books for 40 years. We are a UK privately owned family company, with no debt and an excellent credit rating, our customer-focused family business is un-rivalled. Browns Books have a long-established reputation as a respected major book supplier to universities, colleges, schools, public libraries, and local authorities, with over 4,500 customers throughout the UK and internationally. Our Company is made up of amazing individuals, no matter your role or department your contribution matters. It is through everyone's contributions as a team that the company is successful. Browns staff are proud to be problem solvers, we like the people we work with, colleagues, customers, managers, we genuinely enjoy helping one another succeed as a team. We are passionate, and we love tough problems and new challenges. Customers trust us to deliver exceptional results. We take our work seriously, overcome obstacles, find solutions, and by establishing a culture of exceptional execution we deliver outstanding results. Mandatory Experience/Skills Telephone skills & call handling, Order Administration Highly Organised Strong Work ethic and positive attitude Good skills in Excel (Totalling, Sorting, etc) Skills of interest Full UK Driving Licence Library/Book/Education Knowledge Technical Skills - Integration and software experience CRM experience, (Deskpro/Goldmine would be of benefit) Technical Support for eBooks/Online Platforms Knowledge of School Integration platforms Strong Excel Skills (Can use at speed, more complex formulas) The Candidate: The right candidate will deliver exceptional Sales & Support Calls as well as being able to deliver exceptional customer care skills with regards to enquiries. The candidate must be a quick learner on our Platforms, processes, and products while enjoying Sales Calls and problem solving. The candidate must be able to complete administration accurately and deliver company communications via telephone and e-mail to the highest standards. This is not a Call Centre role! You must have a fantastic work ethic, be able to self-manage and problem solve whilst delivering exceptional customer care skills in the process to our Educational & Academic Customers. Be Accountable; by measuring ourselves against the highest standards you are responsible for your input every day. Work hard and give your commitment to continuously improve. We constantly push ourselves to be our best, we focus on solutions, and we arrive every day inspired to make an impact through our attitude, passion, and hard work. Act with integrity - We are honest, transparent, and committed to doing what's best for our customers and our company. We openly collaborate in pursuit of the truth and improvements. Operate with transparency - by communicating internally and externally with unwavering, honesty and respect. We all act with integrity and honesty and focus on putting ourselves in the shoes of others. Successful Candidates must show during probation exceptional attitude, willingness to learn to be successful in the permanent role, we are looking for people that have long-term aspirations with the company and want to grow with us. Mon-Fri (Apply online only) (40 hours). No Shifts or Weekends. Due to the growth and expansion of the business, we have invested in a new, Purpose-Built Office space in Melton West Business Park. Browns Books, 5 Melton Enterprise Park, Melton, East Yorkshire, HU14 3RS. The New building allows increased capacity and growth of the business. Staff have access to free parking on site, and games & rest areas Browns Books, supplies books, eBooks, and Multimedia to Students, Schools, Colleges, Universities & Libraries, in the UK and Internationally. Please click on the APPLY button to send your CV for this role. Candidates with experience of: Customer Billings Advisor, Customer Services Executive, Customer Service Representative, Customer Support, Client Service, Customer Service Executive, Customer Assistant, Customer Aid, Customer Service Consultant, Administrator, Assistant, Customer Services Administrator, Customer Services support, Office Administrator, Team Administrator, Client Services Executive, Customer Service Advisor, Customer Service Coordinator, Customer Aid Executive, Customer Support Executive, Customer Services Officer, Senior Customer Services Advisor may also be considered for this role
May 20, 2024
Full time
Job Title: Customer Care Advisor Location: Melton Salary: 23,595 per year Hours: 37.5 hr & 40 hrs contracts available Job type: Full-time, Permanent. We are an established family company operating for 40years and leaders in the education book market. Despite our roots, we are a growing and innovative company, and we are looking for an enthusiastic person with the required skills to join the sales and customer care team, of 20 staff. With our expansion, we are looking for an additional 3 people to join the team. Browns Books (A T Little and Sons Ltd) has been trading in books for 40 years. We are a UK privately owned family company, with no debt and an excellent credit rating, our customer-focused family business is un-rivalled. Browns Books have a long-established reputation as a respected major book supplier to universities, colleges, schools, public libraries, and local authorities, with over 4,500 customers throughout the UK and internationally. Our Company is made up of amazing individuals, no matter your role or department your contribution matters. It is through everyone's contributions as a team that the company is successful. Browns staff are proud to be problem solvers, we like the people we work with, colleagues, customers, managers, we genuinely enjoy helping one another succeed as a team. We are passionate, and we love tough problems and new challenges. Customers trust us to deliver exceptional results. We take our work seriously, overcome obstacles, find solutions, and by establishing a culture of exceptional execution we deliver outstanding results. Mandatory Experience/Skills Telephone skills & call handling, Order Administration Highly Organised Strong Work ethic and positive attitude Good skills in Excel (Totalling, Sorting, etc) Skills of interest Full UK Driving Licence Library/Book/Education Knowledge Technical Skills - Integration and software experience CRM experience, (Deskpro/Goldmine would be of benefit) Technical Support for eBooks/Online Platforms Knowledge of School Integration platforms Strong Excel Skills (Can use at speed, more complex formulas) The Candidate: The right candidate will deliver exceptional Sales & Support Calls as well as being able to deliver exceptional customer care skills with regards to enquiries. The candidate must be a quick learner on our Platforms, processes, and products while enjoying Sales Calls and problem solving. The candidate must be able to complete administration accurately and deliver company communications via telephone and e-mail to the highest standards. This is not a Call Centre role! You must have a fantastic work ethic, be able to self-manage and problem solve whilst delivering exceptional customer care skills in the process to our Educational & Academic Customers. Be Accountable; by measuring ourselves against the highest standards you are responsible for your input every day. Work hard and give your commitment to continuously improve. We constantly push ourselves to be our best, we focus on solutions, and we arrive every day inspired to make an impact through our attitude, passion, and hard work. Act with integrity - We are honest, transparent, and committed to doing what's best for our customers and our company. We openly collaborate in pursuit of the truth and improvements. Operate with transparency - by communicating internally and externally with unwavering, honesty and respect. We all act with integrity and honesty and focus on putting ourselves in the shoes of others. Successful Candidates must show during probation exceptional attitude, willingness to learn to be successful in the permanent role, we are looking for people that have long-term aspirations with the company and want to grow with us. Mon-Fri (Apply online only) (40 hours). No Shifts or Weekends. Due to the growth and expansion of the business, we have invested in a new, Purpose-Built Office space in Melton West Business Park. Browns Books, 5 Melton Enterprise Park, Melton, East Yorkshire, HU14 3RS. The New building allows increased capacity and growth of the business. Staff have access to free parking on site, and games & rest areas Browns Books, supplies books, eBooks, and Multimedia to Students, Schools, Colleges, Universities & Libraries, in the UK and Internationally. Please click on the APPLY button to send your CV for this role. Candidates with experience of: Customer Billings Advisor, Customer Services Executive, Customer Service Representative, Customer Support, Client Service, Customer Service Executive, Customer Assistant, Customer Aid, Customer Service Consultant, Administrator, Assistant, Customer Services Administrator, Customer Services support, Office Administrator, Team Administrator, Client Services Executive, Customer Service Advisor, Customer Service Coordinator, Customer Aid Executive, Customer Support Executive, Customer Services Officer, Senior Customer Services Advisor may also be considered for this role
Are you immediately available and happy to take on a temporary assignment? Do you have a working knowledge of EMIS ? We are working with a lovely GP Practice in St Albans whom require temporary support on their Reception on either a full or part-time basis. Taking inbound calls from patients Booking Appointment Post Scanning of documents Updating patient details onto the database Our client requires someone who can hit the ground running with a good working knowledge of EMIS, along with an excellent telephone manner and customer services skills. If you are immediately available and feel you have the skills please apply now. Job Types: Full-time, Part-time, Temporary contract Pay: Up to £12.82 per hour
May 20, 2024
Full time
Are you immediately available and happy to take on a temporary assignment? Do you have a working knowledge of EMIS ? We are working with a lovely GP Practice in St Albans whom require temporary support on their Reception on either a full or part-time basis. Taking inbound calls from patients Booking Appointment Post Scanning of documents Updating patient details onto the database Our client requires someone who can hit the ground running with a good working knowledge of EMIS, along with an excellent telephone manner and customer services skills. If you are immediately available and feel you have the skills please apply now. Job Types: Full-time, Part-time, Temporary contract Pay: Up to £12.82 per hour
Repairs Administrator Stratford, LondonFull time, Permanent£25,000 PAMaintenance ContractorMUST HAVE EXPERIENCE IN SOCIAL HOUSING Responsibilities: Logging all out of hours works and providing administrative support in relation to housing repairs Managing operatives training schedules and blocking time out in their diaries for training Re-scheduling works in the operatives diaries, re-arranging repairs and maintenance and dealing with issues Re-distributing repairs when operatives are taking annual leave Accurately recording details into the in-house system Experience: Previous experience working within the repairs team/social housing Excellent administration skills Excellent customer service skills Repairs Administrator Stratford, LondonFull time, Permanent£25,000 PAMaintenance ContractorMUST HAVE EXPERIENCE IN SOCIAL HOUSING
May 20, 2024
Full time
Repairs Administrator Stratford, LondonFull time, Permanent£25,000 PAMaintenance ContractorMUST HAVE EXPERIENCE IN SOCIAL HOUSING Responsibilities: Logging all out of hours works and providing administrative support in relation to housing repairs Managing operatives training schedules and blocking time out in their diaries for training Re-scheduling works in the operatives diaries, re-arranging repairs and maintenance and dealing with issues Re-distributing repairs when operatives are taking annual leave Accurately recording details into the in-house system Experience: Previous experience working within the repairs team/social housing Excellent administration skills Excellent customer service skills Repairs Administrator Stratford, LondonFull time, Permanent£25,000 PAMaintenance ContractorMUST HAVE EXPERIENCE IN SOCIAL HOUSING
Our Commercial family is growing, therefore we have an exciting Temporary Full-Time Sales Ledger Administrator position that is anticipated to last 12 months. As a Sales Ledger Administrator, you will ensure that sales ledger transactions for Commercial are processed in a timely and highly accurate manner. You ill be part of a small Accounts Team generating large volumes of sales invoices, credit notes and customer invoice reports, helping to ensure that the business receives payment in a timely manner. You will be a key contributor to the business helping to ensure the sales ledger function delivers it key objectives. Your responsibilities as a Sales Ledger Administrator will be: To process sales invoices and credits on a daily basis To process manual credit notes on a daily basis Create new customer accounts Produce weekly and monthly customer invoice reports Acquire knowledge to enable the processing of more complex customer sales ledger reports Work closely with Account Managers, Credit Control and IT to ensure all invoices are accurate Attend occasional customer implementation meetings to gain an understanding of customer report requirements Contact customers to obtain key billing data via telephone and email Provide occasional reception / post cover About you You have the ability to work collaboratively and build strong working relationships Previous Sales Ledger experience is desirable but not essential Prior experience in dealing with large sales invoice and credit note volumes would be advantageous You have excellent IT skills and strong experience of Excel You are able to demonstrate sound communication skills, both face to face and over the phone, with the ability to deal with both internal and external customers You will have the ability to work collaboratively and build strong working relationships Previous Sales Ledger experience is desirable but not essential Experience in dealing with large sales invoice and credit note volumes would be advantageous About us We are proud to be a successful, purpose-driven organisation that is on an exciting journey to achieve an annual turnover of £100m by 2025. Commercial are business transformation specialists. We transform business impacts and experiences by applying original thinking to everyday practices. We specialise in Managed IT, Smart Technologies, Managed Print Services, Technology, Interiors, Office Supplies, and PPE, Facilities and Workwear. We invest in our people so they are experts in their field, excel within their environment and continue on a journey of growth and development, personalised to them. We are . Benefits We commit to ensuring all our employees feel truly valued and appreciated for the work that they do, every day. As a member of the Commercial tribe, you will receive the following: A base salary of up to £24,000 per annum Hybrid working structure with the flexibility to work from home for part of the week A generous holiday allowance of 25 days plus bank holidays, which increases with length of service An enhanced family leave package to support you and your growing family Life Insurance that offers a payment equivalent to four times your annual salary Access to confidential support through our Employee Assistance programme and wellbeing support including a 24-hour GP service and physiotherapy Other benefits such as charity volunteering opportunities, pension, cycle to work scheme, flexible working structure and more Training and Development We are committed to offering training and development opportunities for career growth, 86% of our senior managers and 62% of our directors have been promoted within. This role could be a great starting point for someone who is looking to progress their career within an ambitious and growing company. Diversity & Inclusion Together, we are committed to attracting, including, inspiring, and developing our teams no matter their background, belief or way of life. We embrace everyone's unique perspectives and create a genuine belonging for all. Our employees are who we are and create the brand we are today; we make better decisions and create a consumer-focused environment. At Commercial, we look to hire the very best people for our roles. We welcome all applicants regardless of your race, ethnicity, gender, religion, disability, age or sexual orientation. Even if you don't feel you completely fulfil all the requirements for this vacancy, we still encourage you to apply. It is our commitment to provide equal opportunities for all. Please visit our website for further information about us and to view our job applicant privacy notice.
May 20, 2024
Full time
Our Commercial family is growing, therefore we have an exciting Temporary Full-Time Sales Ledger Administrator position that is anticipated to last 12 months. As a Sales Ledger Administrator, you will ensure that sales ledger transactions for Commercial are processed in a timely and highly accurate manner. You ill be part of a small Accounts Team generating large volumes of sales invoices, credit notes and customer invoice reports, helping to ensure that the business receives payment in a timely manner. You will be a key contributor to the business helping to ensure the sales ledger function delivers it key objectives. Your responsibilities as a Sales Ledger Administrator will be: To process sales invoices and credits on a daily basis To process manual credit notes on a daily basis Create new customer accounts Produce weekly and monthly customer invoice reports Acquire knowledge to enable the processing of more complex customer sales ledger reports Work closely with Account Managers, Credit Control and IT to ensure all invoices are accurate Attend occasional customer implementation meetings to gain an understanding of customer report requirements Contact customers to obtain key billing data via telephone and email Provide occasional reception / post cover About you You have the ability to work collaboratively and build strong working relationships Previous Sales Ledger experience is desirable but not essential Prior experience in dealing with large sales invoice and credit note volumes would be advantageous You have excellent IT skills and strong experience of Excel You are able to demonstrate sound communication skills, both face to face and over the phone, with the ability to deal with both internal and external customers You will have the ability to work collaboratively and build strong working relationships Previous Sales Ledger experience is desirable but not essential Experience in dealing with large sales invoice and credit note volumes would be advantageous About us We are proud to be a successful, purpose-driven organisation that is on an exciting journey to achieve an annual turnover of £100m by 2025. Commercial are business transformation specialists. We transform business impacts and experiences by applying original thinking to everyday practices. We specialise in Managed IT, Smart Technologies, Managed Print Services, Technology, Interiors, Office Supplies, and PPE, Facilities and Workwear. We invest in our people so they are experts in their field, excel within their environment and continue on a journey of growth and development, personalised to them. We are . Benefits We commit to ensuring all our employees feel truly valued and appreciated for the work that they do, every day. As a member of the Commercial tribe, you will receive the following: A base salary of up to £24,000 per annum Hybrid working structure with the flexibility to work from home for part of the week A generous holiday allowance of 25 days plus bank holidays, which increases with length of service An enhanced family leave package to support you and your growing family Life Insurance that offers a payment equivalent to four times your annual salary Access to confidential support through our Employee Assistance programme and wellbeing support including a 24-hour GP service and physiotherapy Other benefits such as charity volunteering opportunities, pension, cycle to work scheme, flexible working structure and more Training and Development We are committed to offering training and development opportunities for career growth, 86% of our senior managers and 62% of our directors have been promoted within. This role could be a great starting point for someone who is looking to progress their career within an ambitious and growing company. Diversity & Inclusion Together, we are committed to attracting, including, inspiring, and developing our teams no matter their background, belief or way of life. We embrace everyone's unique perspectives and create a genuine belonging for all. Our employees are who we are and create the brand we are today; we make better decisions and create a consumer-focused environment. At Commercial, we look to hire the very best people for our roles. We welcome all applicants regardless of your race, ethnicity, gender, religion, disability, age or sexual orientation. Even if you don't feel you completely fulfil all the requirements for this vacancy, we still encourage you to apply. It is our commitment to provide equal opportunities for all. Please visit our website for further information about us and to view our job applicant privacy notice.
About us VERO HR () is a rapidly growing HR outsourcing business based in Peterborough providing its UK wide and international client base with a full range of people services. Technology is key to how we engage with our clients, but our service delivery is based upon combining the benefits of tech with what we do best - the personal touch. Having achieved a strong reputation for customer service excellence (we not only won The Peterborough Telegraph Customer Service Excellence award 2023, but were also a finalist at The Personnel Today national awards), we are always on the lookout for new team members who share our passion for great service too. About our opportunity The business is expanding rapidly and to support this growth we are looking for a permanent, experienced Senior HR Assistant to join our central support team in Peterborough. This is a very different role, (which will be explained at the interview!) and which will suit an existing HR administrator who is looking to progress their administrative career. What's really important to us is finding someone who holds the delivery of a high quality, customer orientated service as a core personal value. Dedicated to the clients you look after, no two days are the same, so whilst ensuring the HR compliance needs are being met for the clients you look after, (including preparing and issuing digital job offers, undertaking pre-employment checks and interfacing with payroll), as Senior HR Assistant you will also get involved in delivering the full range of HR administration advice and support. Requirements What we are looking for As a Senior HR Assistant it will be a given that you have proven administrative skills and have excellent personal organisation, strong IT literacy and the personal attributes to deliver a friendly, informal but professional service to clients and their employees. Attention to detail/administrative accuracy in this kind of role are of course critical. We are interested in hearing from candidates who either wish to specialise in HR administration or who want to build a career in HR. We have a proven track record of promoting team members who demonstrate potential and we actively coach/develop our team to be ready for their next step, if that's what they want to do. Benefits In return, we can offer An excellent salary and benefits package including life assurance, 25 days annual leave and even your birthday off! Share option scheme once eligible A very modern "lakeside view" office environment on the outskirts of Peterborough with parking on-site and electric charging Excellent development/promotional opportunities with an expanding business where you can really make an impact A tailored development plan and regular coaching sessions to take you to the next level, if you wish If you feel you are the right candidate for our role as Senior HR Assistant then please click 'apply' now! We'd love to hear from you!
May 20, 2024
Full time
About us VERO HR () is a rapidly growing HR outsourcing business based in Peterborough providing its UK wide and international client base with a full range of people services. Technology is key to how we engage with our clients, but our service delivery is based upon combining the benefits of tech with what we do best - the personal touch. Having achieved a strong reputation for customer service excellence (we not only won The Peterborough Telegraph Customer Service Excellence award 2023, but were also a finalist at The Personnel Today national awards), we are always on the lookout for new team members who share our passion for great service too. About our opportunity The business is expanding rapidly and to support this growth we are looking for a permanent, experienced Senior HR Assistant to join our central support team in Peterborough. This is a very different role, (which will be explained at the interview!) and which will suit an existing HR administrator who is looking to progress their administrative career. What's really important to us is finding someone who holds the delivery of a high quality, customer orientated service as a core personal value. Dedicated to the clients you look after, no two days are the same, so whilst ensuring the HR compliance needs are being met for the clients you look after, (including preparing and issuing digital job offers, undertaking pre-employment checks and interfacing with payroll), as Senior HR Assistant you will also get involved in delivering the full range of HR administration advice and support. Requirements What we are looking for As a Senior HR Assistant it will be a given that you have proven administrative skills and have excellent personal organisation, strong IT literacy and the personal attributes to deliver a friendly, informal but professional service to clients and their employees. Attention to detail/administrative accuracy in this kind of role are of course critical. We are interested in hearing from candidates who either wish to specialise in HR administration or who want to build a career in HR. We have a proven track record of promoting team members who demonstrate potential and we actively coach/develop our team to be ready for their next step, if that's what they want to do. Benefits In return, we can offer An excellent salary and benefits package including life assurance, 25 days annual leave and even your birthday off! Share option scheme once eligible A very modern "lakeside view" office environment on the outskirts of Peterborough with parking on-site and electric charging Excellent development/promotional opportunities with an expanding business where you can really make an impact A tailored development plan and regular coaching sessions to take you to the next level, if you wish If you feel you are the right candidate for our role as Senior HR Assistant then please click 'apply' now! We'd love to hear from you!
HR Employment Bureau Limited
Redditch, Worcestershire
Salary: £11.50-£12 per hour Hours: 8am-5pm Monday to Friday Temp to perm Bonus Scheme Job Type: Full-time, Office based We are currently recruiting for a Storage Administrator in Redditch to work for a fast paced warehouse environment. The main purpose of the job is to handle our day-to-day storage accounts from start to finish ensuring attention to detail and excellent customer service is provided to our customers. Key Tasks • Processing Orders• Liaising with the Warehouse team and Transport department• Customer Services• Costings Salary dependent on experience. Hours: 8am-5pm Monday to Friday30 minutes unpaid lunch Temp to perm contract Skills: Administration Customer service Excellent telephone communication Microsoft office Warehouse Admin experience preferred
May 20, 2024
Full time
Salary: £11.50-£12 per hour Hours: 8am-5pm Monday to Friday Temp to perm Bonus Scheme Job Type: Full-time, Office based We are currently recruiting for a Storage Administrator in Redditch to work for a fast paced warehouse environment. The main purpose of the job is to handle our day-to-day storage accounts from start to finish ensuring attention to detail and excellent customer service is provided to our customers. Key Tasks • Processing Orders• Liaising with the Warehouse team and Transport department• Customer Services• Costings Salary dependent on experience. Hours: 8am-5pm Monday to Friday30 minutes unpaid lunch Temp to perm contract Skills: Administration Customer service Excellent telephone communication Microsoft office Warehouse Admin experience preferred
We here at Siamo Recruitment are working with a thriving firm, growing their client base and a specialist within a bespoke industry. With a developing consumer base our client is looking for a passionate Customer Administrator to join their customer services department. Effectively managing the customer journey from a help point of view click apply for full job details
May 20, 2024
Seasonal
We here at Siamo Recruitment are working with a thriving firm, growing their client base and a specialist within a bespoke industry. With a developing consumer base our client is looking for a passionate Customer Administrator to join their customer services department. Effectively managing the customer journey from a help point of view click apply for full job details
Our client is a leading Housing Association dedicated to ensuring safe and comfortable living environments for communities across the South East. We are committed to delivering high-quality services and maintaining our properties to the highest standards. As part of our mission to serve our tenants effectively, we are currently seeking a skilled and dedicated Social Housing Repairs Scheduler to join our team Repairs Scheduler Summary: As a Social Housing Repairs Scheduler you will play a crucial role in coordinating and facilitating the repair and maintenance activities within our social housing properties. Responsibilities of an Repairs Scheduler: Handling incoming repair requests through various communication channels (phone, email, online portals). Logging repair requests accurately into the system and prioritizing based on urgency and severity. Coordinating repair schedules with tenants and external contractors. Communicating effectively with tenants regarding repair updates, appointment scheduling, and access arrangements. Monitoring the progress of repairs and ensuring timely completion within agreed service levels. Managing administrative tasks related to repairs, including filing paperwork, maintaining records, and processing invoices. Conducting follow-up communication to ensure tenant satisfaction and address any outstanding issues. Requirements for the Repairs Scheduler role: Previous experience in a similar Repairs Scheduler or Administrative role, ideally within the social housing sector. Strong organizational skills with the ability to prioritize tasks and manage multiple deadlines effectively. Excellent communication skills, both verbal and written, with the ability to interact professionally with tenants, contractors, and colleagues. Proficiency in using computer software and databases for data entry, record-keeping, and communication purposes. A proactive and adaptable approach to problem-solving, with a commitment to delivering high-quality customer service. Knowledge of health and safety regulations related to property maintenance and repairs is desirable but not essential. About the Repairs Scheduler role: Temp-Perm Based in Central London Office Based Phone/Laptop provided If you are a self-motivated individual with strong administrative skills, we would love to hear from you. Apply today for the administrator role with an up to date CV.
May 20, 2024
Contractor
Our client is a leading Housing Association dedicated to ensuring safe and comfortable living environments for communities across the South East. We are committed to delivering high-quality services and maintaining our properties to the highest standards. As part of our mission to serve our tenants effectively, we are currently seeking a skilled and dedicated Social Housing Repairs Scheduler to join our team Repairs Scheduler Summary: As a Social Housing Repairs Scheduler you will play a crucial role in coordinating and facilitating the repair and maintenance activities within our social housing properties. Responsibilities of an Repairs Scheduler: Handling incoming repair requests through various communication channels (phone, email, online portals). Logging repair requests accurately into the system and prioritizing based on urgency and severity. Coordinating repair schedules with tenants and external contractors. Communicating effectively with tenants regarding repair updates, appointment scheduling, and access arrangements. Monitoring the progress of repairs and ensuring timely completion within agreed service levels. Managing administrative tasks related to repairs, including filing paperwork, maintaining records, and processing invoices. Conducting follow-up communication to ensure tenant satisfaction and address any outstanding issues. Requirements for the Repairs Scheduler role: Previous experience in a similar Repairs Scheduler or Administrative role, ideally within the social housing sector. Strong organizational skills with the ability to prioritize tasks and manage multiple deadlines effectively. Excellent communication skills, both verbal and written, with the ability to interact professionally with tenants, contractors, and colleagues. Proficiency in using computer software and databases for data entry, record-keeping, and communication purposes. A proactive and adaptable approach to problem-solving, with a commitment to delivering high-quality customer service. Knowledge of health and safety regulations related to property maintenance and repairs is desirable but not essential. About the Repairs Scheduler role: Temp-Perm Based in Central London Office Based Phone/Laptop provided If you are a self-motivated individual with strong administrative skills, we would love to hear from you. Apply today for the administrator role with an up to date CV.
Office Administrator - Advertised by Office Angels London Bridge Location: London SE14 Hourly Rate: £14 Contract Length: 8 months Maternity cover Are you looking for a temporary administrative role that will allow you to showcase your attention to detail and organisational skills? Our client, a well-respected organisation in London, is currently seeking an Administrator to join their team on a temporary basis for 8 months. Our client has a commitment to innovation and exceptional customer service, they have established themselves as a prominent name in their industry. This role will be interviewing this week with the aim to start on Tuesday 7th May. Main Duties: Processing both sales related and other Company paperwork Acting as administrative back-up to the Sales Team, including accepting incoming telephone calls Providing helpful responses to customer queries Being actively responsible for managing the packing and dispatching of requested literature and product samples, Ensuring sufficient stock levels of related packaging and product materials What We're Looking For: Excellent attention to detail Organised and composed nature Proficiency in Microsoft Office, including Word, Excel, and Outlook Ability to work to exceptionally high standards Warm and personable approach Natural curiosity and willingness to learn Living within reasonable travelling distance You'll Gain - This is a fantastic opportunity for an enthusiastic individual to gain further experience in an Admin/Sales environment. By joining our client's team, you will have the chance to represent their brand and further develop your skills. What We Offer: Weekly pay every Friday Easy timesheet accessibility with mobile support Up to 29 days annual leave Perks at work and discount schemes for all major retailers and over 150 high street stores Access to free eye-care vouchers and discounts towards glasses for VDU purposes Access to well-being platforms FREE access to online LinkedIn Learning courses, there are 1000's of courses and videos available to enhance your learning and skillset, everything from Microsoft systems to soft skills such as delivering great Customer Service Temp of the Month awards Dedicated consultant to support your job search and offer expert interview tips Note: This job description provides an overview of the main requirements but is not exhaustive. Our client is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, or any other characteristic protected by law. Office Angels is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
May 20, 2024
Full time
Office Administrator - Advertised by Office Angels London Bridge Location: London SE14 Hourly Rate: £14 Contract Length: 8 months Maternity cover Are you looking for a temporary administrative role that will allow you to showcase your attention to detail and organisational skills? Our client, a well-respected organisation in London, is currently seeking an Administrator to join their team on a temporary basis for 8 months. Our client has a commitment to innovation and exceptional customer service, they have established themselves as a prominent name in their industry. This role will be interviewing this week with the aim to start on Tuesday 7th May. Main Duties: Processing both sales related and other Company paperwork Acting as administrative back-up to the Sales Team, including accepting incoming telephone calls Providing helpful responses to customer queries Being actively responsible for managing the packing and dispatching of requested literature and product samples, Ensuring sufficient stock levels of related packaging and product materials What We're Looking For: Excellent attention to detail Organised and composed nature Proficiency in Microsoft Office, including Word, Excel, and Outlook Ability to work to exceptionally high standards Warm and personable approach Natural curiosity and willingness to learn Living within reasonable travelling distance You'll Gain - This is a fantastic opportunity for an enthusiastic individual to gain further experience in an Admin/Sales environment. By joining our client's team, you will have the chance to represent their brand and further develop your skills. What We Offer: Weekly pay every Friday Easy timesheet accessibility with mobile support Up to 29 days annual leave Perks at work and discount schemes for all major retailers and over 150 high street stores Access to free eye-care vouchers and discounts towards glasses for VDU purposes Access to well-being platforms FREE access to online LinkedIn Learning courses, there are 1000's of courses and videos available to enhance your learning and skillset, everything from Microsoft systems to soft skills such as delivering great Customer Service Temp of the Month awards Dedicated consultant to support your job search and offer expert interview tips Note: This job description provides an overview of the main requirements but is not exhaustive. Our client is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, or any other characteristic protected by law. Office Angels is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Why work for us? At Howdens we invest in our people and provide thorough on the job training and excellent career progression opportunities. We have been awarded a place in the top 25 Best Companies to Work for in the Sunday Times for recognition of excellence in the workplace. Howdens Joinery, a trade only business with over 700 depots, has built a reputation that builders can trust through offering best local price and providing product from local stock. Our unbeatable service and product has led to us becoming a market leader, which is why we were awarded the Royal Warrant of Appointment to Her Majesty the Queen 2015 for our quality and excellence. Despite its scale, Howdens remains a local business with traditional values. We are proud of our substantial growth and remain committed to success through the expansion of our local depot network. We are seeking talented people to help us continue to grow our business. Summary of the Role Our Administrators are responsible ensuring that the depots administration supports an excellent customer service and sales standard. They are able to prioritise their own workloads, have excellent communication skills and are highly organised. The Role • Ensure that all Depot administration is processed and completed accurately, efficiently and in the timescale required to support the team.• Deal with both telephone and face to face enquiries from customers in a courteous, professional and knowledgeable way.• Liaise with the Credit Control department in response to customer account queries and applications.• Other duties will include invoicing customers, stock reconciliation, filing, mailing promotional material, reconciling petty cash, data entry and reporting. The Person • Planning and organising skills• Experience in meeting task deadlines• Ability to multi-task and prioritise workload• Able to use your own initiative • Able to communicate effectively with customers and colleagues• A desire for continuous personal and professional development In return for your hard work and commitment you will be rewarded with some great benefits, which include: • Competitive salary• Monthly depot performance bonus • Matched contribution pension scheme• Team incentives and outings• 24 days holiday, rising to 26 days after 5 years • Staff discount on Howdens products• Share awards and prize draws About Howdens: Howdens Joinery is the UK's number one trade kitchen supplier providing thousands of products across kitchens, joinery, and hardware. We have over 900 depots throughout the UK and Europe - making us the first choice for more than 460,000 loyal trade professionals. Last year our sales reached circa 2.3bn, and we have an ambitious growth agenda. There is a strong entrepreneurial ethos and the opportunity to develop within a fast-paced and commercial environment. That, along with a competitive salary, development opportunities, and exciting rewards, are among the reasons why our people enjoy working for Howdens - and why we have been named one of the 10 Best Big Companies to Work For . How to apply: When you apply, you will need to attach a CV. If this is your first time applying for a role with us, you will need to activate your account when you apply for this role. Please check your email carefully to ensure that you have completed this step. We are unable to view your application if you have not activated your account. Good luck with your application. Howdens is founded on the principle of being Worthwhile for ALL concerned. We're working hard to ensure we provide an inclusive environment where everyone feels welcome. We will do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, please email with the job title and location, and we will be happy to help you. Please note that candidates applying for this role must have a valid right to work in the UK, we do not offer sponsorship of employment for any depot positions at this time. We appreciate your understanding.
May 20, 2024
Full time
Why work for us? At Howdens we invest in our people and provide thorough on the job training and excellent career progression opportunities. We have been awarded a place in the top 25 Best Companies to Work for in the Sunday Times for recognition of excellence in the workplace. Howdens Joinery, a trade only business with over 700 depots, has built a reputation that builders can trust through offering best local price and providing product from local stock. Our unbeatable service and product has led to us becoming a market leader, which is why we were awarded the Royal Warrant of Appointment to Her Majesty the Queen 2015 for our quality and excellence. Despite its scale, Howdens remains a local business with traditional values. We are proud of our substantial growth and remain committed to success through the expansion of our local depot network. We are seeking talented people to help us continue to grow our business. Summary of the Role Our Administrators are responsible ensuring that the depots administration supports an excellent customer service and sales standard. They are able to prioritise their own workloads, have excellent communication skills and are highly organised. The Role • Ensure that all Depot administration is processed and completed accurately, efficiently and in the timescale required to support the team.• Deal with both telephone and face to face enquiries from customers in a courteous, professional and knowledgeable way.• Liaise with the Credit Control department in response to customer account queries and applications.• Other duties will include invoicing customers, stock reconciliation, filing, mailing promotional material, reconciling petty cash, data entry and reporting. The Person • Planning and organising skills• Experience in meeting task deadlines• Ability to multi-task and prioritise workload• Able to use your own initiative • Able to communicate effectively with customers and colleagues• A desire for continuous personal and professional development In return for your hard work and commitment you will be rewarded with some great benefits, which include: • Competitive salary• Monthly depot performance bonus • Matched contribution pension scheme• Team incentives and outings• 24 days holiday, rising to 26 days after 5 years • Staff discount on Howdens products• Share awards and prize draws About Howdens: Howdens Joinery is the UK's number one trade kitchen supplier providing thousands of products across kitchens, joinery, and hardware. We have over 900 depots throughout the UK and Europe - making us the first choice for more than 460,000 loyal trade professionals. Last year our sales reached circa 2.3bn, and we have an ambitious growth agenda. There is a strong entrepreneurial ethos and the opportunity to develop within a fast-paced and commercial environment. That, along with a competitive salary, development opportunities, and exciting rewards, are among the reasons why our people enjoy working for Howdens - and why we have been named one of the 10 Best Big Companies to Work For . How to apply: When you apply, you will need to attach a CV. If this is your first time applying for a role with us, you will need to activate your account when you apply for this role. Please check your email carefully to ensure that you have completed this step. We are unable to view your application if you have not activated your account. Good luck with your application. Howdens is founded on the principle of being Worthwhile for ALL concerned. We're working hard to ensure we provide an inclusive environment where everyone feels welcome. We will do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, please email with the job title and location, and we will be happy to help you. Please note that candidates applying for this role must have a valid right to work in the UK, we do not offer sponsorship of employment for any depot positions at this time. We appreciate your understanding.
Job Description Connells Group have a great opportunity for a customer service professional to join their busy Rent & Legal Insurance team in Leighton Buzzard. Our Insurance Administrators proactively manage rental insurance claims on behalf of our Landlords using the Connells Group Lettings service. Their aim is to provide a service that surpasses all customer expectations. You will be responsible for: Liaising with our third party insurer and solicitor as necessary to initiate and manage ongoing claims. Communicating claims updates to the customer and collaborating with them to reach informed decisions on the necessary course of action. Handling incoming queries via phone and email from internal and external stakeholders. Loading/checking new policies and ensuring that premium charges are raised correctly. Ensuring all claim payments are correctly identified and allocated to the customer. Preparing fortnightly policy listings. To maximise the collection of unpaid rent arrears and policy premiums through communicating with the debtor via telephone, e-mail and SMS. Ad hoc duties as required by line manager. Your experience and skills will include: Excellent communication and customer service skills with the confidence to deal with challenging queries via telephone calls and e-mail. Strong systems experience, a good working knowledge of Excel would be a distinct advantage. Excellent writing skills. Good analytical ability. Ability to stay calm under pressure and work to tight deadlines. Flexible approach to working. A background in working with insurance and/or customer service is an advantage but not necessary. Training will be provided on the job. Connells Group is one of the largest and most successful estate agency and property services providers in the UK. Founded in 1936 and with a network of nearly 600 branches nationwide, the Group combines residential sales and lettings expertise with a range of consumer and corporate services including new homes, mortgage services, conveyancing, EPC provision, surveying, corporate lettings, asset management, land & planning, LPA receivers and auctions. Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.CF00358
May 20, 2024
Full time
Job Description Connells Group have a great opportunity for a customer service professional to join their busy Rent & Legal Insurance team in Leighton Buzzard. Our Insurance Administrators proactively manage rental insurance claims on behalf of our Landlords using the Connells Group Lettings service. Their aim is to provide a service that surpasses all customer expectations. You will be responsible for: Liaising with our third party insurer and solicitor as necessary to initiate and manage ongoing claims. Communicating claims updates to the customer and collaborating with them to reach informed decisions on the necessary course of action. Handling incoming queries via phone and email from internal and external stakeholders. Loading/checking new policies and ensuring that premium charges are raised correctly. Ensuring all claim payments are correctly identified and allocated to the customer. Preparing fortnightly policy listings. To maximise the collection of unpaid rent arrears and policy premiums through communicating with the debtor via telephone, e-mail and SMS. Ad hoc duties as required by line manager. Your experience and skills will include: Excellent communication and customer service skills with the confidence to deal with challenging queries via telephone calls and e-mail. Strong systems experience, a good working knowledge of Excel would be a distinct advantage. Excellent writing skills. Good analytical ability. Ability to stay calm under pressure and work to tight deadlines. Flexible approach to working. A background in working with insurance and/or customer service is an advantage but not necessary. Training will be provided on the job. Connells Group is one of the largest and most successful estate agency and property services providers in the UK. Founded in 1936 and with a network of nearly 600 branches nationwide, the Group combines residential sales and lettings expertise with a range of consumer and corporate services including new homes, mortgage services, conveyancing, EPC provision, surveying, corporate lettings, asset management, land & planning, LPA receivers and auctions. Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.CF00358