Job Title: Client Service Manager Location: Leeds Salary: 30,000 - 50,000 per year Job Type: Permanent, Full Time. Monday-Friday - Minimum Hours: 09.00am - 17.30pm Job Description: To facilitate growth by understanding clients' needs, establishing awareness of aligned services, creating proposals, gaining interest, securing approval & ensuring optimised service for LINK's current and past customers. Company Overview: LINK Communication create effective brand experiences using promotional staff for sampling and experiential marketing activities to create measurable retail sales results that drive growth for brands. Their 27+ year experience has developed highly effective marketing strategies across all chains of supermarkets, convenience retailers, consumer events and trade shows. They represent a wide range of global leaders and innovators across food, drink, lifestyle and technology brands. They are expert in their field, winning marketing industry awards for 'The Most Effective Retail Sales Experience' in 2023, 2022, 2021, 2020, 2019 and 2018. Job Roles: Proposal Creation: Planning effective experiential marketing strategy and creation of costed activity proposals Effective use of PowerPoint, Excel and relevant photography to communicate campaign plans Liaising with LINK's in house designers to create appealing visuals to aid the sales process Customer Database Management Identification of customers and CRM database management: cleansing, updating & organisation Conduct research from LinkedIn, trade media, exhibitions, consumer events and retailers Lapsed prospect and live client analysis, with cross contact networking to expand audience Consultative Selling: Pro-active, consultative understanding of clients' needs and matching them with company services Appointment booking and attendance either directly or with Link's senior directors Rapport and confidence building with multiple points of contact and on-going dialogue Achieving or exceeding pre-agreed sales targets for financial KPI bonusing Marketing Communications: Helping to create and share informative, inspiring plans to engage clients with relevant services Sharing company updates and live campaign posts with relevant clients who may be interested Devising mixed media plans for reaching clients via email, LinkedIn, phone calls, video calls & visits Reporting & Optimising Performance: Ensuring that all clients receive an optimised service with on time responses, feedback and analysis Organising post campaign de-briefs to run through reports, learnings & identify next actions Instigating post campaign client feedback on LINK team performance ratings Wage Package: Starting Wage: 30,000 Year one OTE: 50,000 (realistic) Bonusing: Uncapped 5% of Gross Profit (GP) from new sales won EG: A 60k campaign averaging 30% GP = 18k = 850 bonus, p/campaign Secure 2 x 60k campaign p/month (X 12) = 20k bonus, plus 30k basic = 50k OTE Extra Information: Holidays: 30 days paid holiday in 2024-25 (22 working days, birthday, all bank holidays) Appraisals: Bi-annual reviews with regular opportunity for significant basic wage growth Other Perks: 50 monthly mobile phone bill contribution / Regular free food and drinks / Regular company events & nights out / Cycle to work scheme / Free on-site parking Location: Governor House, 47 Kent Road, Leeds. West Yorkshire, LS28 9BB. Benefits: Company events Company pension Free parking Sick pay Experience: Sales: 3 years (required) Please click Apply to send your CV for this role. Candidates with the relevant experience or job titles of; Employee Benefits, Client Support Manager, Customer Services Manager, Support Team Leader, Client Services Team Leader, Client Support Administrator, Client Services Support, Client Relationship Assistant may also be considered for this role.
May 17, 2024
Full time
Job Title: Client Service Manager Location: Leeds Salary: 30,000 - 50,000 per year Job Type: Permanent, Full Time. Monday-Friday - Minimum Hours: 09.00am - 17.30pm Job Description: To facilitate growth by understanding clients' needs, establishing awareness of aligned services, creating proposals, gaining interest, securing approval & ensuring optimised service for LINK's current and past customers. Company Overview: LINK Communication create effective brand experiences using promotional staff for sampling and experiential marketing activities to create measurable retail sales results that drive growth for brands. Their 27+ year experience has developed highly effective marketing strategies across all chains of supermarkets, convenience retailers, consumer events and trade shows. They represent a wide range of global leaders and innovators across food, drink, lifestyle and technology brands. They are expert in their field, winning marketing industry awards for 'The Most Effective Retail Sales Experience' in 2023, 2022, 2021, 2020, 2019 and 2018. Job Roles: Proposal Creation: Planning effective experiential marketing strategy and creation of costed activity proposals Effective use of PowerPoint, Excel and relevant photography to communicate campaign plans Liaising with LINK's in house designers to create appealing visuals to aid the sales process Customer Database Management Identification of customers and CRM database management: cleansing, updating & organisation Conduct research from LinkedIn, trade media, exhibitions, consumer events and retailers Lapsed prospect and live client analysis, with cross contact networking to expand audience Consultative Selling: Pro-active, consultative understanding of clients' needs and matching them with company services Appointment booking and attendance either directly or with Link's senior directors Rapport and confidence building with multiple points of contact and on-going dialogue Achieving or exceeding pre-agreed sales targets for financial KPI bonusing Marketing Communications: Helping to create and share informative, inspiring plans to engage clients with relevant services Sharing company updates and live campaign posts with relevant clients who may be interested Devising mixed media plans for reaching clients via email, LinkedIn, phone calls, video calls & visits Reporting & Optimising Performance: Ensuring that all clients receive an optimised service with on time responses, feedback and analysis Organising post campaign de-briefs to run through reports, learnings & identify next actions Instigating post campaign client feedback on LINK team performance ratings Wage Package: Starting Wage: 30,000 Year one OTE: 50,000 (realistic) Bonusing: Uncapped 5% of Gross Profit (GP) from new sales won EG: A 60k campaign averaging 30% GP = 18k = 850 bonus, p/campaign Secure 2 x 60k campaign p/month (X 12) = 20k bonus, plus 30k basic = 50k OTE Extra Information: Holidays: 30 days paid holiday in 2024-25 (22 working days, birthday, all bank holidays) Appraisals: Bi-annual reviews with regular opportunity for significant basic wage growth Other Perks: 50 monthly mobile phone bill contribution / Regular free food and drinks / Regular company events & nights out / Cycle to work scheme / Free on-site parking Location: Governor House, 47 Kent Road, Leeds. West Yorkshire, LS28 9BB. Benefits: Company events Company pension Free parking Sick pay Experience: Sales: 3 years (required) Please click Apply to send your CV for this role. Candidates with the relevant experience or job titles of; Employee Benefits, Client Support Manager, Customer Services Manager, Support Team Leader, Client Services Team Leader, Client Support Administrator, Client Services Support, Client Relationship Assistant may also be considered for this role.
Finance Administrator Akkodis are currently working in partnership with a leading service provider to recruit an experienced Finance Administrator join an established Finance team in Sheffield City Centre. Working closely with the Finance Manager and Head of Finance you will support the payroll function, maintaining and updating payroll information. You will also support the Finance Manager with billing and credit control, purchasing from suppliers, maintaining the periodic postings to the accounting system, and inputting forecast data on P&L, balance sheet and cashflow into Business Planning and Consolidation software. There will also be an opportunity to assist in the preparation of financial forecasts, the weekly cashflow, period end intercompany and profitability reporting. The Responsibilities Compile payroll data required for monthly submission and check for completeness with HR and Operational Managers. Create and maintain effective reporting of HR related data. Manage payroll relationship with Group Payroll and dealing with any queries that arise. Manage the Payroll email account Liaising with HR and Staff to resolve questions and issues. Create, send and follow up on sales invoices. Prepare purchase orders and liaise with suppliers and Group AP team. Monitor cash balances to ensure required funds are available and requesting those funds when needed. Assist with the preparation of a weekly cash flow. Assist with the preparation of periodic intercompany and profitability reporting. The Requirements . Experience of preparation of payroll submissions . Good knowledge of accounting and bookkeeping procedures . Familiarity with accounting software eg SAP . Ability to work under pressure in a fast-paced environment, with deadlines . Capacity to work tactfully with discretion and confidentiality . Good Microsoft Office skills . Organisational and time management skills . Good communication skills, both written and verbal If you are looking for an exciting new challenge to join an evolving team and play a key role in the continued success of an organisation, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
May 17, 2024
Full time
Finance Administrator Akkodis are currently working in partnership with a leading service provider to recruit an experienced Finance Administrator join an established Finance team in Sheffield City Centre. Working closely with the Finance Manager and Head of Finance you will support the payroll function, maintaining and updating payroll information. You will also support the Finance Manager with billing and credit control, purchasing from suppliers, maintaining the periodic postings to the accounting system, and inputting forecast data on P&L, balance sheet and cashflow into Business Planning and Consolidation software. There will also be an opportunity to assist in the preparation of financial forecasts, the weekly cashflow, period end intercompany and profitability reporting. The Responsibilities Compile payroll data required for monthly submission and check for completeness with HR and Operational Managers. Create and maintain effective reporting of HR related data. Manage payroll relationship with Group Payroll and dealing with any queries that arise. Manage the Payroll email account Liaising with HR and Staff to resolve questions and issues. Create, send and follow up on sales invoices. Prepare purchase orders and liaise with suppliers and Group AP team. Monitor cash balances to ensure required funds are available and requesting those funds when needed. Assist with the preparation of a weekly cash flow. Assist with the preparation of periodic intercompany and profitability reporting. The Requirements . Experience of preparation of payroll submissions . Good knowledge of accounting and bookkeeping procedures . Familiarity with accounting software eg SAP . Ability to work under pressure in a fast-paced environment, with deadlines . Capacity to work tactfully with discretion and confidentiality . Good Microsoft Office skills . Organisational and time management skills . Good communication skills, both written and verbal If you are looking for an exciting new challenge to join an evolving team and play a key role in the continued success of an organisation, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Our international client based in Blackburn, Lancashire requires an experienced Customer Service Administrator to join their team for a minimum period of 6 months. Goals and Objectives: To provide an efficient administration service to support the Customer Service Manager in ensuring that all customer requirements are delivered in a professional and timely manner and that the department maintains an excellent reputation for customer care. Responsibilities: Handling incoming calls from customers, sales team, and suppliers ensuring that the appropriate responses are provided. Processing and input of customer orders by delivery schedules and carrier cut-off times. Liaison with internal departments and external carrier companies Liaison with customers on availability of goods, delivery times, prices, promotions, and special delivery requirements Generation/processing of credits/debits and goods return notes. Any other general duties which may be allocated Ensure adherence to all Company Policies and Procedures Be fully conversant and compliant with all Environmental Health and Safety procedures. Complete quarterly ethics module as advised by the Ethics & Compliance Officer (ECO) Candidate Requirements Previous customer administration experience in any environment - Commercial, Warehouse, Retail for example Computer literate Personal Qualities and Behaviours: Good communication skills (including telephone) Flexible and mature attitude Able to prioritize own workload Accurate Polite and professional Can do attitude Team Player Interested? Please apply
May 17, 2024
Contractor
Our international client based in Blackburn, Lancashire requires an experienced Customer Service Administrator to join their team for a minimum period of 6 months. Goals and Objectives: To provide an efficient administration service to support the Customer Service Manager in ensuring that all customer requirements are delivered in a professional and timely manner and that the department maintains an excellent reputation for customer care. Responsibilities: Handling incoming calls from customers, sales team, and suppliers ensuring that the appropriate responses are provided. Processing and input of customer orders by delivery schedules and carrier cut-off times. Liaison with internal departments and external carrier companies Liaison with customers on availability of goods, delivery times, prices, promotions, and special delivery requirements Generation/processing of credits/debits and goods return notes. Any other general duties which may be allocated Ensure adherence to all Company Policies and Procedures Be fully conversant and compliant with all Environmental Health and Safety procedures. Complete quarterly ethics module as advised by the Ethics & Compliance Officer (ECO) Candidate Requirements Previous customer administration experience in any environment - Commercial, Warehouse, Retail for example Computer literate Personal Qualities and Behaviours: Good communication skills (including telephone) Flexible and mature attitude Able to prioritize own workload Accurate Polite and professional Can do attitude Team Player Interested? Please apply
Quest Employment are looking for a Senior Sales Administrator to join a growing, online-based company, specialising in mobile computing and label printing systems. Our client is offering great progression opportunities andwill providefull training. They are ready to invest in the successful candidate to become the best version of themselves in the position of Senior Sales Administrator click apply for full job details
May 17, 2024
Full time
Quest Employment are looking for a Senior Sales Administrator to join a growing, online-based company, specialising in mobile computing and label printing systems. Our client is offering great progression opportunities andwill providefull training. They are ready to invest in the successful candidate to become the best version of themselves in the position of Senior Sales Administrator click apply for full job details
The Head of Strategic Relationsworks within the Sales team and coordinates across the whole organisation to manage relationships with Bromcom customers and to develop partnerships with partners who provide services to schools. The role is effectively being the internal 'voice of the customer', working with school, trust and local authority leaders to derive best value from their Bromcom contract. The broad goal is to champion the product and ensure that the product is developed, marketed, and utilised to the fullest extent possible, with satisfied customers that are more likely to renew their contracts and act as reference sites and be more amenable to upsell opportunities. There are four main areas: Forming a strategic relationship with senior leadership in school and trust clients. The focus is upon building a partnership where Bromcom supports the strategic development of the MAT/LA, aligning product roadmap to synchronise with their needs. This is achieved via a collaborative approach to new feature development with key users in strategic clients having influence over features, capabilities and the product roadmap. The post holder will act as a central point to coordinate and prioritise client requirements across Sales (including Conditions of Sale for incoming customers) and work with the Product and Software teams to schedule development. This will also involve line managing the CRM team that work with MATs and Schools at different tiers of service. Product evangelism and championing, including getting the most out of features already included in the package and upselling additional product options where possible (e.g. safeguarding, finance etc.) This includes the creation and maintenance of analytics that show how these clients are accessing the various modules, that is supplemented by information gleaned from calls, meetings, surveys and intelligence from the Customer Success Managers. Ensure overall client satisfaction by engaging with the relevant product development, support and deployment teams. Ensure that clients know when new features are released and when bugs or development requests that they have requested have been actioned. Act as an escalation point when support or deployment issues have not been addressed to the client's satisfaction. Work with third parties who are approved Bromcom partners to understand how their systems interact with Bromcom and then be able to present a solutions focussed approach to client needs. An example might be to work with vendors that have specialisms in Human Resources, Finance, Payroll, Recruitment etc and propose how Bromcom can be part of an integrated solution to meet client needs. The key elements of the role include: Regular relationship management calls with senior staff and leaders in the largest Bromcom clients. A two-way dialogue about the strategic development of the client's business, new requirements or enhancements, the Bromcom product roadmap and championing new features that Bromcom has developed in order to gain adoption (product positioning) Securing deliverables from the reference sites e.g. quotes, blogs, case studies, video testimonials and 'leads' and passing these on to marketing and sales as necessary. Product Advocacy: Be a leading voice and advocate for Bromcom to the client and in external forums, ensuring that the product's value proposition is effectively communicated and understood. Client Advocacy: Be the voice of the client when dealing with stakeholders inside Bromcom, think from the customer's perspective and understand users and their pain points. Feedback Collection: Gather feedback from trust senior leaders, school leaders, teachers, central staff, data managers, school administrators, and other stakeholders to prioritise product features and improvements. Stakeholder Communication: Regularly update stakeholders on product updates, successes, and challenges, and gather their insights for continuous improvement. Partnership development: Working with Bromcom's approved partners and the Bromcom partnership support team to create vertically integrated solutions that combine Bromcom with third party specialist platforms. Cross-functional Collaboration: Work closely with development, sales, marketing, and customer support teams to align product strategies and ensure consistent messaging. Roadmap Collaboration: In conjunction with the Head of Products, the product management team and individual product owners, contribute to the development and refinement of the product roadmap. Conduct an ongoing two-way dialogue about the strategic development of the client's business, new requirements or enhancements, the Bromcom product roadmap and championing new features that Bromcom has developed in order to gain adoption (product positioning.) Utilisation Analysis: Examine feature usage by key clients to ensure that they are getting full value from the product. Intervene to support the client with training, configuration or other assistance to allow full feature utilisation. Work with support and technical teams if performance issues or other significant impediments are identified Relationship management: de-escalate issues, offer support, listen, reassure the client, navigate within the company to satisfy their needs General responsibilities of the Head of Strategic Relations Building and maintaining relationships with top clients and key personnel within customer sites. Alerting the sales team to opportunities for further sales within key customers. Letting customers know about other products the company offers. Conducting reviews to ensure customers are satisfied with their products and services. Attending meetings with customers to build relationships with existing accounts. Achieving customer relationship targets and KPI's as set by the Chief Commercial Officer. Work closely with Head of Customer On-boarding and Services and Customer Operations teams. Escalating and resolving areas of concern as raised by customers or from CRM Calls Carrying out customer satisfaction surveys and reviews. Monitoring company performance against service level agreements and flagging potential issues. Updating the CRM and ensuring account managers are aware of changes within customers. Liaising with internal departments to ensure customer needs are fulfilled effectively. Developing market intelligence, particularly in furthering partnerships with third party vendors and understanding how their services can collaborate effectively with Bromcom to better support our customers. Supporting the Chief Commercial Officer as directed. Background of the Head of Strategic Relations Ideal candidate should have a deep educationalist background with 10+ years in schools and held/holding at least deputy head role or in a MAT with "C" level position who is seeking to move to a role in a high growth EdTech company Strong interpersonal and communication skills and an ability to build rapport with customers. Previous sales experience and an organised approach to work. Ideally, knowledge of the educational technology marketplace and management information systems. Hardworking with a strong work ethic. Bromcom is an equal opportunities employer
May 17, 2024
Full time
The Head of Strategic Relationsworks within the Sales team and coordinates across the whole organisation to manage relationships with Bromcom customers and to develop partnerships with partners who provide services to schools. The role is effectively being the internal 'voice of the customer', working with school, trust and local authority leaders to derive best value from their Bromcom contract. The broad goal is to champion the product and ensure that the product is developed, marketed, and utilised to the fullest extent possible, with satisfied customers that are more likely to renew their contracts and act as reference sites and be more amenable to upsell opportunities. There are four main areas: Forming a strategic relationship with senior leadership in school and trust clients. The focus is upon building a partnership where Bromcom supports the strategic development of the MAT/LA, aligning product roadmap to synchronise with their needs. This is achieved via a collaborative approach to new feature development with key users in strategic clients having influence over features, capabilities and the product roadmap. The post holder will act as a central point to coordinate and prioritise client requirements across Sales (including Conditions of Sale for incoming customers) and work with the Product and Software teams to schedule development. This will also involve line managing the CRM team that work with MATs and Schools at different tiers of service. Product evangelism and championing, including getting the most out of features already included in the package and upselling additional product options where possible (e.g. safeguarding, finance etc.) This includes the creation and maintenance of analytics that show how these clients are accessing the various modules, that is supplemented by information gleaned from calls, meetings, surveys and intelligence from the Customer Success Managers. Ensure overall client satisfaction by engaging with the relevant product development, support and deployment teams. Ensure that clients know when new features are released and when bugs or development requests that they have requested have been actioned. Act as an escalation point when support or deployment issues have not been addressed to the client's satisfaction. Work with third parties who are approved Bromcom partners to understand how their systems interact with Bromcom and then be able to present a solutions focussed approach to client needs. An example might be to work with vendors that have specialisms in Human Resources, Finance, Payroll, Recruitment etc and propose how Bromcom can be part of an integrated solution to meet client needs. The key elements of the role include: Regular relationship management calls with senior staff and leaders in the largest Bromcom clients. A two-way dialogue about the strategic development of the client's business, new requirements or enhancements, the Bromcom product roadmap and championing new features that Bromcom has developed in order to gain adoption (product positioning) Securing deliverables from the reference sites e.g. quotes, blogs, case studies, video testimonials and 'leads' and passing these on to marketing and sales as necessary. Product Advocacy: Be a leading voice and advocate for Bromcom to the client and in external forums, ensuring that the product's value proposition is effectively communicated and understood. Client Advocacy: Be the voice of the client when dealing with stakeholders inside Bromcom, think from the customer's perspective and understand users and their pain points. Feedback Collection: Gather feedback from trust senior leaders, school leaders, teachers, central staff, data managers, school administrators, and other stakeholders to prioritise product features and improvements. Stakeholder Communication: Regularly update stakeholders on product updates, successes, and challenges, and gather their insights for continuous improvement. Partnership development: Working with Bromcom's approved partners and the Bromcom partnership support team to create vertically integrated solutions that combine Bromcom with third party specialist platforms. Cross-functional Collaboration: Work closely with development, sales, marketing, and customer support teams to align product strategies and ensure consistent messaging. Roadmap Collaboration: In conjunction with the Head of Products, the product management team and individual product owners, contribute to the development and refinement of the product roadmap. Conduct an ongoing two-way dialogue about the strategic development of the client's business, new requirements or enhancements, the Bromcom product roadmap and championing new features that Bromcom has developed in order to gain adoption (product positioning.) Utilisation Analysis: Examine feature usage by key clients to ensure that they are getting full value from the product. Intervene to support the client with training, configuration or other assistance to allow full feature utilisation. Work with support and technical teams if performance issues or other significant impediments are identified Relationship management: de-escalate issues, offer support, listen, reassure the client, navigate within the company to satisfy their needs General responsibilities of the Head of Strategic Relations Building and maintaining relationships with top clients and key personnel within customer sites. Alerting the sales team to opportunities for further sales within key customers. Letting customers know about other products the company offers. Conducting reviews to ensure customers are satisfied with their products and services. Attending meetings with customers to build relationships with existing accounts. Achieving customer relationship targets and KPI's as set by the Chief Commercial Officer. Work closely with Head of Customer On-boarding and Services and Customer Operations teams. Escalating and resolving areas of concern as raised by customers or from CRM Calls Carrying out customer satisfaction surveys and reviews. Monitoring company performance against service level agreements and flagging potential issues. Updating the CRM and ensuring account managers are aware of changes within customers. Liaising with internal departments to ensure customer needs are fulfilled effectively. Developing market intelligence, particularly in furthering partnerships with third party vendors and understanding how their services can collaborate effectively with Bromcom to better support our customers. Supporting the Chief Commercial Officer as directed. Background of the Head of Strategic Relations Ideal candidate should have a deep educationalist background with 10+ years in schools and held/holding at least deputy head role or in a MAT with "C" level position who is seeking to move to a role in a high growth EdTech company Strong interpersonal and communication skills and an ability to build rapport with customers. Previous sales experience and an organised approach to work. Ideally, knowledge of the educational technology marketplace and management information systems. Hardworking with a strong work ethic. Bromcom is an equal opportunities employer
Accounts Administrator Job Type: 6-12 Months Temporary (Full-time, On-site) Location: Glasgow East End Pay Rate: £13 per hour We are seeking a Accounts Administrator to join our client on a temporary contract. The role involves providing essential finance and administrative duties within a factory office environment. This is a full-time temporary position & the role requires on-site presence as it supports business activities directly related to the factory floor. Day to Day of the role: Handling purchase and sales orders, managing the purchases and sales ledger, including payments and debt management Processing factory wages and performing stock calculations Addressing general customer and supplier queries alongside general office administration duties Potentially supervising and managing junior staff depending on experience Contributing to the improvement and automation of processes while managing regular business tasks Maintaining weekly churn calculations, stock balances, and oil ordering Managing weekly wage payroll and keeping records of factory holidays and sickness Conducting monthly factory pension analysis and customer order management Analysing debtors reports, including chasing overdue balances Overseeing general supplies ordering and haulier administration Tracking raw material purchases, invoicing, and monitoring payments Performing sales analysis and managing damages, including communication and returns Required Skills & Qualifications: Proficient in Microsoft Office, particularly Excel Confident in using various systems and handling customer and supplier interactions Capable of managing a full workload and prioritising tasks effectively Experience with sales and purchase ordering, payments, and finance ledgers Strong office administration skills Openness to learning new tasks and taking on additional duties as needed Ability to adapt to and work within changing processes Preferred Skills & Qualifications: Experience with weekly wage processing Familiarity with a factory office environment Clean driving license and access to a car. Experience in supervising junior staff. Willingness to contribute ideas to process changes, including automation. Benefits: Competitive salary with potential for flexible working arrangements. Opportunity to contribute to process improvements within the organisation. Experience working in a collaborative team environment. To apply for the Finance and Administration Support Assistant position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.
May 17, 2024
Full time
Accounts Administrator Job Type: 6-12 Months Temporary (Full-time, On-site) Location: Glasgow East End Pay Rate: £13 per hour We are seeking a Accounts Administrator to join our client on a temporary contract. The role involves providing essential finance and administrative duties within a factory office environment. This is a full-time temporary position & the role requires on-site presence as it supports business activities directly related to the factory floor. Day to Day of the role: Handling purchase and sales orders, managing the purchases and sales ledger, including payments and debt management Processing factory wages and performing stock calculations Addressing general customer and supplier queries alongside general office administration duties Potentially supervising and managing junior staff depending on experience Contributing to the improvement and automation of processes while managing regular business tasks Maintaining weekly churn calculations, stock balances, and oil ordering Managing weekly wage payroll and keeping records of factory holidays and sickness Conducting monthly factory pension analysis and customer order management Analysing debtors reports, including chasing overdue balances Overseeing general supplies ordering and haulier administration Tracking raw material purchases, invoicing, and monitoring payments Performing sales analysis and managing damages, including communication and returns Required Skills & Qualifications: Proficient in Microsoft Office, particularly Excel Confident in using various systems and handling customer and supplier interactions Capable of managing a full workload and prioritising tasks effectively Experience with sales and purchase ordering, payments, and finance ledgers Strong office administration skills Openness to learning new tasks and taking on additional duties as needed Ability to adapt to and work within changing processes Preferred Skills & Qualifications: Experience with weekly wage processing Familiarity with a factory office environment Clean driving license and access to a car. Experience in supervising junior staff. Willingness to contribute ideas to process changes, including automation. Benefits: Competitive salary with potential for flexible working arrangements. Opportunity to contribute to process improvements within the organisation. Experience working in a collaborative team environment. To apply for the Finance and Administration Support Assistant position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.
Business Support Administrator - Epsom - Vending Services - 26000 - 28000 plus 3500 london weighting. Hello Recruitment is pleased to be recruiting a Business Support Administrator for a business that specialises in instant vending services. You will provide administrative support to ensure smooth operational support within the organisation and be a pivotal member of the team. Your duties as Business Support Administrator will be as follows: Admin Support, Data Entry & Management, Document Management, Co-ordinating Events, Financial Support, Customer Service & Compliance which makes this a varied and interesting position. All candidates will be considered on their own merits but the ideal candidate for this role would be a strong administrator from a construction type background in groundworks and installations. Other key experience would include good Microsoft Office skills, good communication skills both internally and externally with a proactive and positive attitude who possesses a focus on attention to detail. The salary on offer is up to 28000 depending on experience with a london weighting allowance of 3500 plus excellent benefits. It is preferred thast the candidate has a driving licence as there may be an odd occasion where you may be required in the field.
May 17, 2024
Full time
Business Support Administrator - Epsom - Vending Services - 26000 - 28000 plus 3500 london weighting. Hello Recruitment is pleased to be recruiting a Business Support Administrator for a business that specialises in instant vending services. You will provide administrative support to ensure smooth operational support within the organisation and be a pivotal member of the team. Your duties as Business Support Administrator will be as follows: Admin Support, Data Entry & Management, Document Management, Co-ordinating Events, Financial Support, Customer Service & Compliance which makes this a varied and interesting position. All candidates will be considered on their own merits but the ideal candidate for this role would be a strong administrator from a construction type background in groundworks and installations. Other key experience would include good Microsoft Office skills, good communication skills both internally and externally with a proactive and positive attitude who possesses a focus on attention to detail. The salary on offer is up to 28000 depending on experience with a london weighting allowance of 3500 plus excellent benefits. It is preferred thast the candidate has a driving licence as there may be an odd occasion where you may be required in the field.
Carbon60 are working with a global airline, whose in-house Creative Studio are seeking an Adobe Workfront SME and administrator to oversee the implementation of Workfront within the team. Specifically, from discovery and requirements processes through to solution design and execution to agreed work streams. Job Overview Act as the Adobe Workfront (WF) technical/administration and subject matter expert (SME). Lead all aspects of WF configuration and onboarding. Champion effective workflows and processes to enable the team to improve capability and speed to market during the migration to WF. Oversee all WF integrations to maximise efficiencies - including to AEM, Creative Cloud, AWS, and Salesforce. Drive WF adoption by working with each area of the business to meet specific needs while maintaining Creative Studio-wide processes and standardisation. Build capability and skillset within the team for using the tech suite. Lead on performance analysis of the new tools and propose actions for the future to continually improve and ensure the team (and wider business) get full value and benefit from the system. Skills/Capabilities Knowledge in using WF and Adobe Creative suite (Illustrator, Photoshop, InDesign, Premiere Pro, etc.). Familiarity with creative workflows, marketing processes, and content production lifecycles. Strong understanding of meta data structures and interdependencies. Strong tools implementation skills with specific focus on collaboration and productivity. Ability to coach, mentor, and train team members in processes, procedures, and methodologies. Strong critical thinking skills with the ability to observe, interpret, analyse, evaluate, and explain complex ideas with clarity - both verbal and written. Effective working in a team-oriented and collaborative environment. Qualification and Experience Must have At least 5 years' experience implementing and administering Adobe tools for multiple uses/needs across teams in a marketing operations environment. Delivered at least one 'start-to-finish' WF implementation. WF expertise, preferably in a system or Group Admin role. Experience of WF integrations with Adobe Assets, Creative Cloud, Outlook, Teams and, Salesforce. Experience of Workfront Fusion - including complex workflow configuration, automation, and implementation. Adobe Certifications: Adobe Workfront administration. Experience in a large, fast growing, and fast paced company. Desirable Experience of WF integrations with AWS and IPV Curator. Experience building instance relevant metric reporting and analytics. Experience in development of employee system training programs. Conducting discovery and requirements phases to determine customer requirements and solution design. Contract Specifics Contract length: 3 months, with potential of rolling extensions beyond that. Pay rate: 360 per day (Inside IR35). Office location: Airline's HQ in West London. Hybrid working flex: Ideally, 2 days per week in the office, but can flex for the right candidate. Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
May 17, 2024
Contractor
Carbon60 are working with a global airline, whose in-house Creative Studio are seeking an Adobe Workfront SME and administrator to oversee the implementation of Workfront within the team. Specifically, from discovery and requirements processes through to solution design and execution to agreed work streams. Job Overview Act as the Adobe Workfront (WF) technical/administration and subject matter expert (SME). Lead all aspects of WF configuration and onboarding. Champion effective workflows and processes to enable the team to improve capability and speed to market during the migration to WF. Oversee all WF integrations to maximise efficiencies - including to AEM, Creative Cloud, AWS, and Salesforce. Drive WF adoption by working with each area of the business to meet specific needs while maintaining Creative Studio-wide processes and standardisation. Build capability and skillset within the team for using the tech suite. Lead on performance analysis of the new tools and propose actions for the future to continually improve and ensure the team (and wider business) get full value and benefit from the system. Skills/Capabilities Knowledge in using WF and Adobe Creative suite (Illustrator, Photoshop, InDesign, Premiere Pro, etc.). Familiarity with creative workflows, marketing processes, and content production lifecycles. Strong understanding of meta data structures and interdependencies. Strong tools implementation skills with specific focus on collaboration and productivity. Ability to coach, mentor, and train team members in processes, procedures, and methodologies. Strong critical thinking skills with the ability to observe, interpret, analyse, evaluate, and explain complex ideas with clarity - both verbal and written. Effective working in a team-oriented and collaborative environment. Qualification and Experience Must have At least 5 years' experience implementing and administering Adobe tools for multiple uses/needs across teams in a marketing operations environment. Delivered at least one 'start-to-finish' WF implementation. WF expertise, preferably in a system or Group Admin role. Experience of WF integrations with Adobe Assets, Creative Cloud, Outlook, Teams and, Salesforce. Experience of Workfront Fusion - including complex workflow configuration, automation, and implementation. Adobe Certifications: Adobe Workfront administration. Experience in a large, fast growing, and fast paced company. Desirable Experience of WF integrations with AWS and IPV Curator. Experience building instance relevant metric reporting and analytics. Experience in development of employee system training programs. Conducting discovery and requirements phases to determine customer requirements and solution design. Contract Specifics Contract length: 3 months, with potential of rolling extensions beyond that. Pay rate: 360 per day (Inside IR35). Office location: Airline's HQ in West London. Hybrid working flex: Ideally, 2 days per week in the office, but can flex for the right candidate. Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
Parts AdvisorStaples CornerUp to £29k basic DOE,- £32,300 OTEMonday to Friday , Saturdays Ref : OC17402 Company Benefits: Company Pension Performance Bonus Company Benefits Scheme Long Service Holiday Reward Enhanced Maternity Policy Share Save Options Your Birthday Off I am currently seeking an experienced Parts Advisor to join our client in Staples Corner. The main purpose of the Parts Advisor role is to ensure that the correct parts and accessories are supplied to the customer, as per the order. Parts Advisor Key Responsibilities: Answering customer enquiries accurately and promptly Locating parts and accessories from stock or ordering from suppliers Ensuring customer orders are fulfilled in a timely and professional manner Processing customer orders accurately and efficiently Maintaining accurate stock records and inventories Ensuring the parts store is kept tidy and organised Building and maintaining relationships with suppliers Communicating effectively with colleagues and customers Regularly updating the parts database Providing excellent customer service Parts Advisor Skills Required: Proven experience in a similar role in the motor industry Good knowledge of motor parts and accessories Ability to build relationships with customers and suppliers Excellent organisational and administrative skills Strong communication skills Ability to work under pressure and to tight deadlines Good problem-solving skills Computer literacy and working knowledge of databases Full driving licence If you are a highly motivated individual with a passion for the motor industry, then this is the perfect role for you. If you think you have the skills and experience, we are looking for, please apply for immediate consideration and interview. Consultant - Yvonne Martin - Octane Recruitment - Parts AdvisorINDAS Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries.We are recruiting across the UK for Service, Aftersales and Parts - Service Advisor, Warranty Advisor, Warranty Administrator, Aftersales Advisor, Service Team Manager, Senior Service Advisor, Service Manager, Aftersales Manager, Parts Advisor, Parts Administrator, Parts Supervisor, Parts Managers Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.
May 17, 2024
Full time
Parts AdvisorStaples CornerUp to £29k basic DOE,- £32,300 OTEMonday to Friday , Saturdays Ref : OC17402 Company Benefits: Company Pension Performance Bonus Company Benefits Scheme Long Service Holiday Reward Enhanced Maternity Policy Share Save Options Your Birthday Off I am currently seeking an experienced Parts Advisor to join our client in Staples Corner. The main purpose of the Parts Advisor role is to ensure that the correct parts and accessories are supplied to the customer, as per the order. Parts Advisor Key Responsibilities: Answering customer enquiries accurately and promptly Locating parts and accessories from stock or ordering from suppliers Ensuring customer orders are fulfilled in a timely and professional manner Processing customer orders accurately and efficiently Maintaining accurate stock records and inventories Ensuring the parts store is kept tidy and organised Building and maintaining relationships with suppliers Communicating effectively with colleagues and customers Regularly updating the parts database Providing excellent customer service Parts Advisor Skills Required: Proven experience in a similar role in the motor industry Good knowledge of motor parts and accessories Ability to build relationships with customers and suppliers Excellent organisational and administrative skills Strong communication skills Ability to work under pressure and to tight deadlines Good problem-solving skills Computer literacy and working knowledge of databases Full driving licence If you are a highly motivated individual with a passion for the motor industry, then this is the perfect role for you. If you think you have the skills and experience, we are looking for, please apply for immediate consideration and interview. Consultant - Yvonne Martin - Octane Recruitment - Parts AdvisorINDAS Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries.We are recruiting across the UK for Service, Aftersales and Parts - Service Advisor, Warranty Advisor, Warranty Administrator, Aftersales Advisor, Service Team Manager, Senior Service Advisor, Service Manager, Aftersales Manager, Parts Advisor, Parts Administrator, Parts Supervisor, Parts Managers Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.
Role - Sales Support Location - Bury Salary - £25,00-28,000 Type - Permanent Hours - Monday- Friday - (Can be flexible on hours) Reed are currently working with a fantastic company who are looking to recruit a Sales Support candidate to join their team on a permanent basis. Working in a small team this is an all-round role that will involve processing orders, handling queries, building customer relationships with the aim of increasing revenue streams. This is a wonderful opportunity for a driven, friendly, flexible individual who has expereince in administration and customer services. The company will offer training on various systems and products so there is no need to worry about this! Role Responsibilities: • Daily processing of customer orders and managing customer enquiries• Build relationships with existing customers with the aim of increasing orders with them • Build strong relationships with all internal departments to support with customer enquiries• Update customers with order progress when required• Other administrative tasks as and when required to support the business Person Specification: • Excellent verbal and written communicator, with interpersonal & influencing skills. • Analytical and numerically astute with strong problem-solving abilities.• Experience within administration and customer service • Can manage time effectively, prioritise tasks & deliver to a high standard.• Experienced in building relationships internally and externally
May 17, 2024
Full time
Role - Sales Support Location - Bury Salary - £25,00-28,000 Type - Permanent Hours - Monday- Friday - (Can be flexible on hours) Reed are currently working with a fantastic company who are looking to recruit a Sales Support candidate to join their team on a permanent basis. Working in a small team this is an all-round role that will involve processing orders, handling queries, building customer relationships with the aim of increasing revenue streams. This is a wonderful opportunity for a driven, friendly, flexible individual who has expereince in administration and customer services. The company will offer training on various systems and products so there is no need to worry about this! Role Responsibilities: • Daily processing of customer orders and managing customer enquiries• Build relationships with existing customers with the aim of increasing orders with them • Build strong relationships with all internal departments to support with customer enquiries• Update customers with order progress when required• Other administrative tasks as and when required to support the business Person Specification: • Excellent verbal and written communicator, with interpersonal & influencing skills. • Analytical and numerically astute with strong problem-solving abilities.• Experience within administration and customer service • Can manage time effectively, prioritise tasks & deliver to a high standard.• Experienced in building relationships internally and externally
Your new company Hays are the leading specialist recruitment business in the UK&I, and also worldwide. We believe in being partners - to our people as well as our customers. Together, we will work for your tomorrow, and the possibilities are endless. With over 50 years of business success, we have a reputation as the world leader in specialist recruitment and workforce solutions. But joining Hays isn't just about being part of a global business leader, it's about making a difference in the world of work. With a team of over 12,000, working across 32 countries, we help millions of people achieve their own career goals while providing organisations of all sizes with workforce solutions that set them up for success. You can be a part of this. Your new role We are seeking an enthusiastic and energetic individual to work with a highly successful team in Norwich and provide sales support to Directors, Managers, Consultants, and PA across the region, and ensuring the office is run efficiently and effectively. Specifically, you will be responsible for: General Admin/Data Input Provide clerical and organisational support for your allocated teams/specialism(s) Updating daily spreadsheets for Directors, Managers and Consultants Providing ad-hoc sales/data reports as required Support the team with tracking of sales leads, customer service delivery and sales support for key customer accounts. Dealing with appropriate customer queries. Updating/formatting candidate CVs Filing / scanning / printing of documents Setting up client/temp packs for consultants Handling specialism queries and telephone calls Refreshing job ads and tracking jobs and candidate applications Assisting in preparing regular reports for specialisms Attend meetings when required to take actions Assist in co-ordinating client and candidate events for the region Assist in co-ordinating and supporting regional and central incentives and events Assist Specialisms in creating and formatting PowerPoint presentations Maintain fee trackers for Directors Email distribution list management for specialisms Office Management Maintenance and management of office and IT equipment Process travel requests Ordering office stationery, collateral and merchandise and monitoring and managing the use of this when required Other adhoc office management and admin duties as required This is a full-time role, working 37.5 hours per week between Monday and Friday. Exact working hours can be flexible for the right candidate What you'll need to succeed Demonstrate behaviour which supports the Hays values: Demonstrates behaviours supportive of the spirit of equality, diversity and inclusion Good interpersonal and influencing skills Ability to work under pressure and use initiative Ability to meet deadlines Good attention to detail and accuracy Proactive and takes a flexible approach to work Demonstrates a high level of professionalism Customer focused Team orientated Good systems skills and experience - good level of Microsoft Word, Excel and Outlook What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
May 17, 2024
Full time
Your new company Hays are the leading specialist recruitment business in the UK&I, and also worldwide. We believe in being partners - to our people as well as our customers. Together, we will work for your tomorrow, and the possibilities are endless. With over 50 years of business success, we have a reputation as the world leader in specialist recruitment and workforce solutions. But joining Hays isn't just about being part of a global business leader, it's about making a difference in the world of work. With a team of over 12,000, working across 32 countries, we help millions of people achieve their own career goals while providing organisations of all sizes with workforce solutions that set them up for success. You can be a part of this. Your new role We are seeking an enthusiastic and energetic individual to work with a highly successful team in Norwich and provide sales support to Directors, Managers, Consultants, and PA across the region, and ensuring the office is run efficiently and effectively. Specifically, you will be responsible for: General Admin/Data Input Provide clerical and organisational support for your allocated teams/specialism(s) Updating daily spreadsheets for Directors, Managers and Consultants Providing ad-hoc sales/data reports as required Support the team with tracking of sales leads, customer service delivery and sales support for key customer accounts. Dealing with appropriate customer queries. Updating/formatting candidate CVs Filing / scanning / printing of documents Setting up client/temp packs for consultants Handling specialism queries and telephone calls Refreshing job ads and tracking jobs and candidate applications Assisting in preparing regular reports for specialisms Attend meetings when required to take actions Assist in co-ordinating client and candidate events for the region Assist in co-ordinating and supporting regional and central incentives and events Assist Specialisms in creating and formatting PowerPoint presentations Maintain fee trackers for Directors Email distribution list management for specialisms Office Management Maintenance and management of office and IT equipment Process travel requests Ordering office stationery, collateral and merchandise and monitoring and managing the use of this when required Other adhoc office management and admin duties as required This is a full-time role, working 37.5 hours per week between Monday and Friday. Exact working hours can be flexible for the right candidate What you'll need to succeed Demonstrate behaviour which supports the Hays values: Demonstrates behaviours supportive of the spirit of equality, diversity and inclusion Good interpersonal and influencing skills Ability to work under pressure and use initiative Ability to meet deadlines Good attention to detail and accuracy Proactive and takes a flexible approach to work Demonstrates a high level of professionalism Customer focused Team orientated Good systems skills and experience - good level of Microsoft Word, Excel and Outlook What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Customer Service Administrator Pertemps are currently recruiting for a Customer Service Administrator to join a Manufacturing company based in Basingstoke. This is a full-time, permanent position. Our client is looking for a candidate who has a successful administration background who wants to develop a career. Responsibilities as a Customer Service Administrator: - Responsible for processing all external customer orders and shipments - Being the first point of call for customer enquiries - Manage the logistics process for orders, from order entry to shipment - Maintain a smooth running of specific accounts and building key business relationships - Raise all purchase orders - Handle all outside purchasing from Canada and European suppliers - Liaising with suppliers and other external and internal teams - Assist the Sales & Key Account Manager with a variety of administrative duties Requirments: - Some previous administration experience - Proficient in Microsoft Packages - Previous customer service interaction - Excellent verbal and written communication skills - Strong Attention to detail - Well organized and able to prioritize tasks The Role: - Salary of 24,000 - 27,000 depending on experience - Monday - Thursday 9am - 5.00pm, Friday 9am - 4.30pm - Office based - Income protection scheme, Health Cash plan and life assurance - 20 days holiday plus bank holidays, increasing 1 day per year up to a maximum of 25 days. If you are interested in this Customer Service Administrator
May 17, 2024
Full time
Customer Service Administrator Pertemps are currently recruiting for a Customer Service Administrator to join a Manufacturing company based in Basingstoke. This is a full-time, permanent position. Our client is looking for a candidate who has a successful administration background who wants to develop a career. Responsibilities as a Customer Service Administrator: - Responsible for processing all external customer orders and shipments - Being the first point of call for customer enquiries - Manage the logistics process for orders, from order entry to shipment - Maintain a smooth running of specific accounts and building key business relationships - Raise all purchase orders - Handle all outside purchasing from Canada and European suppliers - Liaising with suppliers and other external and internal teams - Assist the Sales & Key Account Manager with a variety of administrative duties Requirments: - Some previous administration experience - Proficient in Microsoft Packages - Previous customer service interaction - Excellent verbal and written communication skills - Strong Attention to detail - Well organized and able to prioritize tasks The Role: - Salary of 24,000 - 27,000 depending on experience - Monday - Thursday 9am - 5.00pm, Friday 9am - 4.30pm - Office based - Income protection scheme, Health Cash plan and life assurance - 20 days holiday plus bank holidays, increasing 1 day per year up to a maximum of 25 days. If you are interested in this Customer Service Administrator
Internal Sales Administrator Annual Salary: £25,000 - £28,000 DOE Location: Flexible with 1 day WFH post-probation Job Type: Full-time We are looking for a diligent Internal Sales Administrator to assist our client based in Wednesbury. This role is ideal for someone who is detail-oriented, has a knack for continuous improvement, and is committed to delivering exceptional customer service. Day to Day of the Role: Support the Commercial Manager in obtaining and prompting enquiries from existing customers. Respond to all customer enquiries professionally and within agreed timescales. Administer customer orders efficiently, ensuring accuracy and timely placement within the correct mill program to meet delivery requirements. Manage stock levels within agreed limits, regularly reviewing customer credit limits and order books. Continually improve the standard of service provided to every customer, taking ownership of customer complaints to ensure satisfactory outcomes. Develop personal skills and knowledge to enhance the effectiveness of your role, seeking feedback and completing objectives for improvement. Required Skills & Qualifications: Experience in a similar role, 2 years + Strong customer service skills, with the ability to build relationships and adapt to different personalities. Competent computer skills, particularly in Word & Excel, with the ability to create spreadsheets and construct formulas. Excellent communication skills, both written and verbal, with a positive and clear approach. Benefits: 23 days holiday plus the option to buy up to 3 additional days. Work from home one day a week after a 6-month probation period. Auto-enrolled pension with a 4% contribution. Flexi-time options Standard working hours from 8:50 am to 5 pm, with an early finish on the last Friday of the month at 2 pm. Annual salary review and opportunities for progression into sales. Employee assistance programme available 24/7. Access to a health hero service, akin to a GP line. Wider wallet access for online discounts, including food, restaurants, and cinema. To apply for the Sales Support Specialist position, please submit your CV or pop Emily at Reed Wolverhampton a call.
May 17, 2024
Full time
Internal Sales Administrator Annual Salary: £25,000 - £28,000 DOE Location: Flexible with 1 day WFH post-probation Job Type: Full-time We are looking for a diligent Internal Sales Administrator to assist our client based in Wednesbury. This role is ideal for someone who is detail-oriented, has a knack for continuous improvement, and is committed to delivering exceptional customer service. Day to Day of the Role: Support the Commercial Manager in obtaining and prompting enquiries from existing customers. Respond to all customer enquiries professionally and within agreed timescales. Administer customer orders efficiently, ensuring accuracy and timely placement within the correct mill program to meet delivery requirements. Manage stock levels within agreed limits, regularly reviewing customer credit limits and order books. Continually improve the standard of service provided to every customer, taking ownership of customer complaints to ensure satisfactory outcomes. Develop personal skills and knowledge to enhance the effectiveness of your role, seeking feedback and completing objectives for improvement. Required Skills & Qualifications: Experience in a similar role, 2 years + Strong customer service skills, with the ability to build relationships and adapt to different personalities. Competent computer skills, particularly in Word & Excel, with the ability to create spreadsheets and construct formulas. Excellent communication skills, both written and verbal, with a positive and clear approach. Benefits: 23 days holiday plus the option to buy up to 3 additional days. Work from home one day a week after a 6-month probation period. Auto-enrolled pension with a 4% contribution. Flexi-time options Standard working hours from 8:50 am to 5 pm, with an early finish on the last Friday of the month at 2 pm. Annual salary review and opportunities for progression into sales. Employee assistance programme available 24/7. Access to a health hero service, akin to a GP line. Wider wallet access for online discounts, including food, restaurants, and cinema. To apply for the Sales Support Specialist position, please submit your CV or pop Emily at Reed Wolverhampton a call.
I am looking for an Experienced Administrator to work for my Bootle based client. This company is rapidly expanding after recently winning 3 new long-term contracts to go with there already thriving business. This organisation offers a free service that is government backed the role will involve supporting the sales team off the back of deals with all their Administration. This Is a very varied role involving. Collating any missing information required for customers files. Obtaining proof of earning and other details Entering data onto the system and creating customer files Taking any incoming enquiries and passing the relevant person/taking a message Data Entry Dealing with any incoming/outgoing post Hours of work (phone number removed)pm Monday - Thursday and 8.00 - 4.00pm Friday
May 17, 2024
Full time
I am looking for an Experienced Administrator to work for my Bootle based client. This company is rapidly expanding after recently winning 3 new long-term contracts to go with there already thriving business. This organisation offers a free service that is government backed the role will involve supporting the sales team off the back of deals with all their Administration. This Is a very varied role involving. Collating any missing information required for customers files. Obtaining proof of earning and other details Entering data onto the system and creating customer files Taking any incoming enquiries and passing the relevant person/taking a message Data Entry Dealing with any incoming/outgoing post Hours of work (phone number removed)pm Monday - Thursday and 8.00 - 4.00pm Friday
Lettings Administrator Please note during a period of initial training for 2 to 3 months the successful candidate will initially operate from Chelmsford. Hybrid working will commence once initial training is completed, depending on relevant experience and how quickly you learn the role, so applicants must be prepared to commute to Chelmsford on a daily basis until such time as your training is deemed complete. This will then become a hybrid role working between the office in Chelmsford, and from home for 1 to 2 days per week. You will be required to work 3 to 4 full days per week between 8.30am and 5.30pm (no weekends). Basic salary for 5 full days is £24,000 to £26,000 depending on related experience to be adjusted accordingly on a pro-rata basis. This position would also suit a Lettings Negotiator. Lettings Administrator Preparing tenancy agreements and related paperwork linked to tenancy renewals Booking appointments with tenants for Property Inspections Clerks Processing general enquiries from landlords and tenants Maintaining up-to-date property records on our internal system Providing general administrative support to the tenancy renewals team Process renewal data between Microsoft Excel and own internal software system Assist with preparing Tenancy Notices Manage DocuSign, the digital platform to process landlord/ tenant renewal related paperwork Lettings Administrator Previous or current experience in some capacity in Lettings Proactive "can do" attitude, with exceptional organisational skills and used to working effectively under pressure Excellent communication skills, both written and verbal You will be a personable, team player, with a professional approach Retain a strong attention to detail IT proficient, you will be familiar with MS Office packages and able to learn quickly Lettings Administrator The position would suit someone with a flair for administration and organisation. Lettings Administrator 3 to 4 full days per week between 8.30am and 5.30pm (no weekends). Basic salary for 5 full days is £24,000 to £26,000 depending on related experience to be adjusted accordingly on a pro-rata basis. Kings Permanent Recruitment for Estate Agents hits 17 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialities of recruitment within the residential property sector to include Residential Sales, Residential Lettings, Property Management, Block Management, Inventory Clerks, RICS Chartered Surveyors, Land and New Homes, CeMAP qualified Estate Agency Financial Services Consultants / Mortgage Advisors, Protection Advisors, Secretarial / Administration. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn.
May 17, 2024
Full time
Lettings Administrator Please note during a period of initial training for 2 to 3 months the successful candidate will initially operate from Chelmsford. Hybrid working will commence once initial training is completed, depending on relevant experience and how quickly you learn the role, so applicants must be prepared to commute to Chelmsford on a daily basis until such time as your training is deemed complete. This will then become a hybrid role working between the office in Chelmsford, and from home for 1 to 2 days per week. You will be required to work 3 to 4 full days per week between 8.30am and 5.30pm (no weekends). Basic salary for 5 full days is £24,000 to £26,000 depending on related experience to be adjusted accordingly on a pro-rata basis. This position would also suit a Lettings Negotiator. Lettings Administrator Preparing tenancy agreements and related paperwork linked to tenancy renewals Booking appointments with tenants for Property Inspections Clerks Processing general enquiries from landlords and tenants Maintaining up-to-date property records on our internal system Providing general administrative support to the tenancy renewals team Process renewal data between Microsoft Excel and own internal software system Assist with preparing Tenancy Notices Manage DocuSign, the digital platform to process landlord/ tenant renewal related paperwork Lettings Administrator Previous or current experience in some capacity in Lettings Proactive "can do" attitude, with exceptional organisational skills and used to working effectively under pressure Excellent communication skills, both written and verbal You will be a personable, team player, with a professional approach Retain a strong attention to detail IT proficient, you will be familiar with MS Office packages and able to learn quickly Lettings Administrator The position would suit someone with a flair for administration and organisation. Lettings Administrator 3 to 4 full days per week between 8.30am and 5.30pm (no weekends). Basic salary for 5 full days is £24,000 to £26,000 depending on related experience to be adjusted accordingly on a pro-rata basis. Kings Permanent Recruitment for Estate Agents hits 17 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialities of recruitment within the residential property sector to include Residential Sales, Residential Lettings, Property Management, Block Management, Inventory Clerks, RICS Chartered Surveyors, Land and New Homes, CeMAP qualified Estate Agency Financial Services Consultants / Mortgage Advisors, Protection Advisors, Secretarial / Administration. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn.
Job Description Our Head Office Debt Recovery Team has an opportunity for an experienced finance administrator to join their busy team. The Debt Recovery Assistant will be responsible for maintaining debtor accounts and ensuring all overdue invoices are chased and paid on a timely basis, in line with company policy. Your will be responsible for: Chase overdue invoices by telephone, email & letter within agreed timescales Maintain accurate and detailed records of all chasing activity Maintain a positive working relationship with branches. Support other members of the Debt Recovery team if required to ensure all daily Debt Recovery functions are carried out should staff be on holiday/sick leave Answer internal/external queries in an effective and timely manner Monitor the Debt Recovery mailbox daily and investigate and respond to all queries Undertaking any other duties which may be requested by the Line Manager Your experience & skills will be: Tenacity and enthusiasm Excellent communication skills at all levels Good keyboard skills and competence of Word, Excel and Outlook High standard of numeracy, accuracy with attention to detail A team player with a flexible approach and a willingness to learn Outgoing and confident personality who is able to operate at all levels A self-starter who is pro-active and can set and achieve goals Strong organisational & time management skills Looking for continuous improvement of best practices in order to positively impact business results Ability to recognise potential risks to the Company that should be escalated About us Connells Group is one of the largest and most successful estate agency and property services providers in the UK. Founded in 1936 and with a network of nearly 600 branches nationwide, the Group combines residential sales and lettings expertise with a range of consumer and corporate services including new homes, mortgage services, conveyancing, EPC provision, surveying, corporate lettings, asset management, land & planning, LPA receivers and auctions. Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity. Equality Act 2010 CF00325
May 17, 2024
Full time
Job Description Our Head Office Debt Recovery Team has an opportunity for an experienced finance administrator to join their busy team. The Debt Recovery Assistant will be responsible for maintaining debtor accounts and ensuring all overdue invoices are chased and paid on a timely basis, in line with company policy. Your will be responsible for: Chase overdue invoices by telephone, email & letter within agreed timescales Maintain accurate and detailed records of all chasing activity Maintain a positive working relationship with branches. Support other members of the Debt Recovery team if required to ensure all daily Debt Recovery functions are carried out should staff be on holiday/sick leave Answer internal/external queries in an effective and timely manner Monitor the Debt Recovery mailbox daily and investigate and respond to all queries Undertaking any other duties which may be requested by the Line Manager Your experience & skills will be: Tenacity and enthusiasm Excellent communication skills at all levels Good keyboard skills and competence of Word, Excel and Outlook High standard of numeracy, accuracy with attention to detail A team player with a flexible approach and a willingness to learn Outgoing and confident personality who is able to operate at all levels A self-starter who is pro-active and can set and achieve goals Strong organisational & time management skills Looking for continuous improvement of best practices in order to positively impact business results Ability to recognise potential risks to the Company that should be escalated About us Connells Group is one of the largest and most successful estate agency and property services providers in the UK. Founded in 1936 and with a network of nearly 600 branches nationwide, the Group combines residential sales and lettings expertise with a range of consumer and corporate services including new homes, mortgage services, conveyancing, EPC provision, surveying, corporate lettings, asset management, land & planning, LPA receivers and auctions. Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity. Equality Act 2010 CF00325
Bridgewater Resources UK
Aylesbury, Buckinghamshire
A growing DIY, home and garden business are looking for a reliable and positive Trainee Purchasing Administrator to join their new flagship trading location in Aylesbury. The business you'll be joining offers stable career prospects, good professional development opportunities and excellent rewards. Role Responsibilities As a Trainee Purchasing Administrator, your responsibilities will include: Learning about all aspects of warehouse operation and management. Maintaining records of purchasing systems and tracking inventory levels. Booking in stock inbound from suppliers. Purchasing stock and meeting with suppliers. Liaising with the sales office and buying teams regarding promotions. Undertaking various administrative tasks (including health and safety). Contributing to the smooth functioning of the office environment and supporting colleagues in day-to-day operations. Rewards The package for this Trainee Purchasing Administrator role includes: A starting salary of £27,000 Your share of the company's profits in the form of a lucrative uncapped bonus Opportunities for further training and advancement, including off-site learning Pension scheme Working hours are Monday-Friday, 8am - 5pm (1 hour lunch break) Requirements To be successful in this role, you should: Have a strong work ethic Be punctual and reliable Show a keen eye for detail, ensuring accuracy and precision in all tasks Approach challenges with a positive mindset, actively seeking solutions, and contributing to a collaborative work environment Want to learn and develop professionally Have GCSEs in Maths and English (grade D/3 or above) Think you've got what it takes? Don't miss out - apply today to find out more!
May 16, 2024
Full time
A growing DIY, home and garden business are looking for a reliable and positive Trainee Purchasing Administrator to join their new flagship trading location in Aylesbury. The business you'll be joining offers stable career prospects, good professional development opportunities and excellent rewards. Role Responsibilities As a Trainee Purchasing Administrator, your responsibilities will include: Learning about all aspects of warehouse operation and management. Maintaining records of purchasing systems and tracking inventory levels. Booking in stock inbound from suppliers. Purchasing stock and meeting with suppliers. Liaising with the sales office and buying teams regarding promotions. Undertaking various administrative tasks (including health and safety). Contributing to the smooth functioning of the office environment and supporting colleagues in day-to-day operations. Rewards The package for this Trainee Purchasing Administrator role includes: A starting salary of £27,000 Your share of the company's profits in the form of a lucrative uncapped bonus Opportunities for further training and advancement, including off-site learning Pension scheme Working hours are Monday-Friday, 8am - 5pm (1 hour lunch break) Requirements To be successful in this role, you should: Have a strong work ethic Be punctual and reliable Show a keen eye for detail, ensuring accuracy and precision in all tasks Approach challenges with a positive mindset, actively seeking solutions, and contributing to a collaborative work environment Want to learn and develop professionally Have GCSEs in Maths and English (grade D/3 or above) Think you've got what it takes? Don't miss out - apply today to find out more!
We are delighted to be working exclusively with a growing business in Kidlington, to recruit a Sales & Contracts Administrator to join their team. Our client is an automotive business, who are looking to add to their team during an exciting period of expansion. Our client offers: -24 days holiday -Free parking -Company lunches/ dinners to celebrate successes -Employee Discount -Company Pension -Pro click apply for full job details
May 16, 2024
Full time
We are delighted to be working exclusively with a growing business in Kidlington, to recruit a Sales & Contracts Administrator to join their team. Our client is an automotive business, who are looking to add to their team during an exciting period of expansion. Our client offers: -24 days holiday -Free parking -Company lunches/ dinners to celebrate successes -Employee Discount -Company Pension -Pro click apply for full job details
Salary: Up to £35,000 DOE plus 20% commission Description: Mortgage/Mortgage & Protection Adviser servicing introduced leads from a mixture of the following: Remotely Accounts from our remotely serviced Estate Agent accounts Web-generated leads from our own website or from Paid for Web Leads (PPC) Client servicing from our existing back-book of introduced clients, that have transacted with us over the last 13 years, where the previous adviser has now left the business. Accountabilities: Accountable for servicing leads from the above sources, in the timeframe set for each type, and to follow up until contact made at the specified intervals. Accountable for delivering the agreed minimum performance requirements and standards including overall written performance, conversion, protection penetration, average case size, peripheral sales. Accountable for building strong and effective stakeholder relationships with the accounts designated to them. Accountable for own adherence to SAFS and MAB processes, and for adhering to compliance guidelines. General responsibilities Respond to leads swiftly and within the set timeframe for each lead type and follow up until contact has been made within set intervals. Work and communicate with other members of the team to ensure that the accounts are covered, especially around holidays/time off. Nurture clients and keep in regular contact until they are able to proceed. Add all leads to the MBA Midas system, and ensure the lead tracker is regularly updated. Attend weekly team meetings for the accounts. Deliver against minimum business expectations across multiple KPI/metrics. Attend weekly team meetings with administrator and support them to get cases through to offer/exchange/completion. Adherence to SAFs and MAB processes. (Mortgage Only) Ensure that all clients are encouraged to have a protection review and adhere to the protection process. (Mortgage Only) Work together with Protection Adviser, including fortnightly meeting, to ensure all clients have adequate protection, or at least have been advised of their shortfalls.
May 16, 2024
Full time
Salary: Up to £35,000 DOE plus 20% commission Description: Mortgage/Mortgage & Protection Adviser servicing introduced leads from a mixture of the following: Remotely Accounts from our remotely serviced Estate Agent accounts Web-generated leads from our own website or from Paid for Web Leads (PPC) Client servicing from our existing back-book of introduced clients, that have transacted with us over the last 13 years, where the previous adviser has now left the business. Accountabilities: Accountable for servicing leads from the above sources, in the timeframe set for each type, and to follow up until contact made at the specified intervals. Accountable for delivering the agreed minimum performance requirements and standards including overall written performance, conversion, protection penetration, average case size, peripheral sales. Accountable for building strong and effective stakeholder relationships with the accounts designated to them. Accountable for own adherence to SAFS and MAB processes, and for adhering to compliance guidelines. General responsibilities Respond to leads swiftly and within the set timeframe for each lead type and follow up until contact has been made within set intervals. Work and communicate with other members of the team to ensure that the accounts are covered, especially around holidays/time off. Nurture clients and keep in regular contact until they are able to proceed. Add all leads to the MBA Midas system, and ensure the lead tracker is regularly updated. Attend weekly team meetings for the accounts. Deliver against minimum business expectations across multiple KPI/metrics. Attend weekly team meetings with administrator and support them to get cases through to offer/exchange/completion. Adherence to SAFs and MAB processes. (Mortgage Only) Ensure that all clients are encouraged to have a protection review and adhere to the protection process. (Mortgage Only) Work together with Protection Adviser, including fortnightly meeting, to ensure all clients have adequate protection, or at least have been advised of their shortfalls.
Overview An exciting job opportunity has become available within a fast-growing, international business, based South of Coventry. They are currently looking for a Project Administrator to join their team to support with a range of admin and business growth responsibilities, as well as an exciting upcoming system implementation project. This position is the perfect opportunity for someone local to join this amazing business who are growing at record speeds and need brilliant, switched-on people to help them! This position will be working alongside the Managing Director to implement a new sales system, Salesforce. This system has currently been rolled out into the businesses Europe office and they are now needing someone to lead this project to implement this system in the UK office. Ideally for this role we are needing someone who is familiar with Salesforce so that they are able to hit the ground running with the system. Additionally, this role will also be coordinating the schedule of the MD and organising anything related to their schedule, so an experienced administrator who is familiar with this responsibility would be preferred. This is a temporary to permanent role, where the temporary aspect will last for 3 months and is part of the probationary period. Skills required Ideally have prior experience within administration, particularly with coordinating and organising schedules/calendars for people within the business. Have completed studies within a relevant qualification, such as business. This is not essential, but would be a benefit. Be an organised and diligent person, this role requires incredible attention to detail, as the tasks you will be looking after are essential that they are done correctly. Have prior experience working with Salesforce. What you will receive Join an amazing local business who are going through record levels of growth, it will be a great chance for you to grow your own career alongside this business. Get to work closely with the Managing Director of the business and take on exciting, challenging tasks that will help the business with their own growth. Receive ongoing support from Mitchell Adam during your temporary placement to ensure this position goes permanent. Work as part of a great team who all very much embody the term 'team work' and everyone chips in to help each other out. Summary If you are an experienced Administrator who is looking for the next challenge and feel that this position could be that exciting next chapter for you then please apply now to find out more.
May 16, 2024
Full time
Overview An exciting job opportunity has become available within a fast-growing, international business, based South of Coventry. They are currently looking for a Project Administrator to join their team to support with a range of admin and business growth responsibilities, as well as an exciting upcoming system implementation project. This position is the perfect opportunity for someone local to join this amazing business who are growing at record speeds and need brilliant, switched-on people to help them! This position will be working alongside the Managing Director to implement a new sales system, Salesforce. This system has currently been rolled out into the businesses Europe office and they are now needing someone to lead this project to implement this system in the UK office. Ideally for this role we are needing someone who is familiar with Salesforce so that they are able to hit the ground running with the system. Additionally, this role will also be coordinating the schedule of the MD and organising anything related to their schedule, so an experienced administrator who is familiar with this responsibility would be preferred. This is a temporary to permanent role, where the temporary aspect will last for 3 months and is part of the probationary period. Skills required Ideally have prior experience within administration, particularly with coordinating and organising schedules/calendars for people within the business. Have completed studies within a relevant qualification, such as business. This is not essential, but would be a benefit. Be an organised and diligent person, this role requires incredible attention to detail, as the tasks you will be looking after are essential that they are done correctly. Have prior experience working with Salesforce. What you will receive Join an amazing local business who are going through record levels of growth, it will be a great chance for you to grow your own career alongside this business. Get to work closely with the Managing Director of the business and take on exciting, challenging tasks that will help the business with their own growth. Receive ongoing support from Mitchell Adam during your temporary placement to ensure this position goes permanent. Work as part of a great team who all very much embody the term 'team work' and everyone chips in to help each other out. Summary If you are an experienced Administrator who is looking for the next challenge and feel that this position could be that exciting next chapter for you then please apply now to find out more.