We have been appointed by this Leicester based firm to source and recruit a Financial Controller to join them at this critical and exciting moment in their journey. The CFO will be managing a major IT project for the business so needs a Big 4 / Top tier qualified ACA finance professional to step in and take financial control of the business but more importantly be involved in the commercial aspects of the business. As an highly acquisitive business, the Financial Controller will be involved in due diligence, deferred considerations, statutory reports, staff management, systems and processes, financial planning and much more. This Financial Controller role will become the Finance Director in 3-5 years, so an individual who is driven, technically minded and with a high level of commerciality will prosper in this environment. Responsibilities: Statutory accounts Corporation tax returns Oversee and develop the company's finance IT system Perform risk management, in conjunction with Group Risk Manager, by analysing the organisation's liabilities and investments Specify and ensure timely production and distribution of Management Information Comparison of actual performance versus budgeted / forecast, with variance analysis Develop a model to record and monitor sustainability KPIs Business planning / forecasting / acquisitions Prepare reliable forecasting reports, Xero management reports and Excel financial models Management of relationship with existing finance providers Management of relationships with business advisors Decide on investment strategies by considering cash and liquidity risks And much more We'd be interested to hear from someone who is: ACA or ACCA qualified finance professionals Audit trained and working within industry Working in a FCA regulated environment would be desirable Has high business acumen What's on offer: Salary in the region of £70,000 Company Income Protection Scheme Employee Assistance Programme offering support with mental, financial, physical and emotional wellbeing Group Life Assurance - 6 x salary Option to buy additional annual leave Fantastic work/life balance Generous pension scheme with a leading pension provider 25 days holiday with an extra day off for your birthday to help you celebrate Interested? Register your interest by applying today or call Richard (phone number removed) to discuss this opportunity further, always in complete confidence. You can also visit the Addington Ball website or follow us on to see all our current vacancies, news and updates. Addington Ball is a specialist finance and accounting recruitment consultancy covering the Midlands and Northern Home counties. We are a member of TEAM and are acting as an Employment Agency in relation to this vacancy. Job ref - ABJ/(phone number removed) - Financial Controller
May 18, 2024
Full time
We have been appointed by this Leicester based firm to source and recruit a Financial Controller to join them at this critical and exciting moment in their journey. The CFO will be managing a major IT project for the business so needs a Big 4 / Top tier qualified ACA finance professional to step in and take financial control of the business but more importantly be involved in the commercial aspects of the business. As an highly acquisitive business, the Financial Controller will be involved in due diligence, deferred considerations, statutory reports, staff management, systems and processes, financial planning and much more. This Financial Controller role will become the Finance Director in 3-5 years, so an individual who is driven, technically minded and with a high level of commerciality will prosper in this environment. Responsibilities: Statutory accounts Corporation tax returns Oversee and develop the company's finance IT system Perform risk management, in conjunction with Group Risk Manager, by analysing the organisation's liabilities and investments Specify and ensure timely production and distribution of Management Information Comparison of actual performance versus budgeted / forecast, with variance analysis Develop a model to record and monitor sustainability KPIs Business planning / forecasting / acquisitions Prepare reliable forecasting reports, Xero management reports and Excel financial models Management of relationship with existing finance providers Management of relationships with business advisors Decide on investment strategies by considering cash and liquidity risks And much more We'd be interested to hear from someone who is: ACA or ACCA qualified finance professionals Audit trained and working within industry Working in a FCA regulated environment would be desirable Has high business acumen What's on offer: Salary in the region of £70,000 Company Income Protection Scheme Employee Assistance Programme offering support with mental, financial, physical and emotional wellbeing Group Life Assurance - 6 x salary Option to buy additional annual leave Fantastic work/life balance Generous pension scheme with a leading pension provider 25 days holiday with an extra day off for your birthday to help you celebrate Interested? Register your interest by applying today or call Richard (phone number removed) to discuss this opportunity further, always in complete confidence. You can also visit the Addington Ball website or follow us on to see all our current vacancies, news and updates. Addington Ball is a specialist finance and accounting recruitment consultancy covering the Midlands and Northern Home counties. We are a member of TEAM and are acting as an Employment Agency in relation to this vacancy. Job ref - ABJ/(phone number removed) - Financial Controller
Engagement Manager - Integrated Research page is loaded Engagement Manager - Integrated Research Apply locations London, United Kingdom Milan, Italy Munich, Bavaria, Germany Paris, France time type Full time posted on Posted 6 Days Ago job requisition id R Location: EU-Wide Real World Commercial Solutions to Create a Healthier World In RWCS we're passionate about improving the life sciences ecosystem and making decisions that accelerate innovation for a healthier world. Every day our team develops evidence-based strategies that are used in published research, clinical guidelines, and market access decisions, to improve healthcare at every touchpoint. We design and deliver Commercial Analytics, supported by our world-class proprietary data assets, solve complex client challenges through strategic consulting, and use leading edge market research techniques to support clients brand strategy, planning and measurement . We're purpose-driven problem solvers, that do what we love to make a greater impact on human health. Integrated Research We focus on listening to the customer and patient voice in multi-country studies for international pharmaceutical companies. Our team focuses on exploring and measuring what Health Care Professionals and patients say and do using different behavioural frameworks to deliver actionable i nsights a nd clear answers to our clients' business questions . We typically use IQVIA data to contextualise our research and collaborate with other IQVIA teams to provide our clients with comprehensive solutions to their business issues. The Role The Engagement Manager role in our EMEA Integrated Research team is critical for driving innovative solutions to key HQ clients based in EMEA. It is expected that the post holder will assist generating target revenues and will work with clients to provide strategic support to answer business issues, oversee the delivery of high-quality studies and generate repeat business . The post holder will focus on integrating different research solutions, such as primary and secondary intelligence, and employing the broader IQVIA offer to have meaningful discussions with clients. The Engagement Manager would be responsible for developing winning proposals for clients, evaluating and proposing different methodological solutions to the client. They also play a key role in coaching the team and supporting the developing of up and coming talent. The candidate will therefore be excited about developing new solutions and services, driving business development activities and delivering projects of the highest quality by working across different geographies . What You'll Be Doing Leading the delivery of the IR offer for key HQ clients in EMEA, deploying the right delivery resources and innovation to ensure repeat and new business is generated from major accounts Understanding clients' needs and developing high quality proposals to address those Bringing strategic thinking to client issues, developing clear actions for the client to solve their issues and acting as the trusted advisor to clients on a project basis Ensuring that offering development is scalable across different client business issues Design research solutions, including identification of relevant data assets, methodology, samples, questionnaires, discussion guides and other research tools Taking a leadership role in implementing B&IRS business vision and objectives, and support the development of the business Coaching offshore team and more junior team members Taking responsibility for a significant part of the business, achieving revenue targets Managing end to end consulting and Primary Market Research projects including coordination of multidisciplinary teams staffed to the project, such as fieldwork, programming and desk research Who You Are A university degree holder with 8 + years of experience in life science or healthcare consulting . Preferential consideration will be given to candidates with experience in carrying out consulting and market research projects in the pharmaceutical area at an international/cross-country level. Able to demonstrate excellent project management, relationship-building, and client-influencing skills with an established network and referral contacts Strong capability in managing large and/or multiple projects and juggling priorities so that deadlines are met while retaining consistently high-quality outcomes Ability to contribute to business development through the identification of leads, development of proposals etc Excellent knowledge of English and of the main Microsoft Office tools (Word, Excel, Powerpoint ) Benefits We work hard to prioritise the things that matter most to you. Visit our benefits page for information on everything from perks to well-being initiatives and career enhancement. IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible - to help our customers create a healthier world. Learn more at Similar Jobs (4) Engagement Manager - Integrated Research locations 11 Locations time type Full time posted on Posted 30+ Days Ago Principal - Integrated Research locations 6 Locations time type Full time posted on Posted 30+ Days Ago Engagement Manager, Brand & Research Solutions - EU Wide locations 8 Locations time type Full time posted on Posted 30+ Days Ago
May 18, 2024
Full time
Engagement Manager - Integrated Research page is loaded Engagement Manager - Integrated Research Apply locations London, United Kingdom Milan, Italy Munich, Bavaria, Germany Paris, France time type Full time posted on Posted 6 Days Ago job requisition id R Location: EU-Wide Real World Commercial Solutions to Create a Healthier World In RWCS we're passionate about improving the life sciences ecosystem and making decisions that accelerate innovation for a healthier world. Every day our team develops evidence-based strategies that are used in published research, clinical guidelines, and market access decisions, to improve healthcare at every touchpoint. We design and deliver Commercial Analytics, supported by our world-class proprietary data assets, solve complex client challenges through strategic consulting, and use leading edge market research techniques to support clients brand strategy, planning and measurement . We're purpose-driven problem solvers, that do what we love to make a greater impact on human health. Integrated Research We focus on listening to the customer and patient voice in multi-country studies for international pharmaceutical companies. Our team focuses on exploring and measuring what Health Care Professionals and patients say and do using different behavioural frameworks to deliver actionable i nsights a nd clear answers to our clients' business questions . We typically use IQVIA data to contextualise our research and collaborate with other IQVIA teams to provide our clients with comprehensive solutions to their business issues. The Role The Engagement Manager role in our EMEA Integrated Research team is critical for driving innovative solutions to key HQ clients based in EMEA. It is expected that the post holder will assist generating target revenues and will work with clients to provide strategic support to answer business issues, oversee the delivery of high-quality studies and generate repeat business . The post holder will focus on integrating different research solutions, such as primary and secondary intelligence, and employing the broader IQVIA offer to have meaningful discussions with clients. The Engagement Manager would be responsible for developing winning proposals for clients, evaluating and proposing different methodological solutions to the client. They also play a key role in coaching the team and supporting the developing of up and coming talent. The candidate will therefore be excited about developing new solutions and services, driving business development activities and delivering projects of the highest quality by working across different geographies . What You'll Be Doing Leading the delivery of the IR offer for key HQ clients in EMEA, deploying the right delivery resources and innovation to ensure repeat and new business is generated from major accounts Understanding clients' needs and developing high quality proposals to address those Bringing strategic thinking to client issues, developing clear actions for the client to solve their issues and acting as the trusted advisor to clients on a project basis Ensuring that offering development is scalable across different client business issues Design research solutions, including identification of relevant data assets, methodology, samples, questionnaires, discussion guides and other research tools Taking a leadership role in implementing B&IRS business vision and objectives, and support the development of the business Coaching offshore team and more junior team members Taking responsibility for a significant part of the business, achieving revenue targets Managing end to end consulting and Primary Market Research projects including coordination of multidisciplinary teams staffed to the project, such as fieldwork, programming and desk research Who You Are A university degree holder with 8 + years of experience in life science or healthcare consulting . Preferential consideration will be given to candidates with experience in carrying out consulting and market research projects in the pharmaceutical area at an international/cross-country level. Able to demonstrate excellent project management, relationship-building, and client-influencing skills with an established network and referral contacts Strong capability in managing large and/or multiple projects and juggling priorities so that deadlines are met while retaining consistently high-quality outcomes Ability to contribute to business development through the identification of leads, development of proposals etc Excellent knowledge of English and of the main Microsoft Office tools (Word, Excel, Powerpoint ) Benefits We work hard to prioritise the things that matter most to you. Visit our benefits page for information on everything from perks to well-being initiatives and career enhancement. IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible - to help our customers create a healthier world. Learn more at Similar Jobs (4) Engagement Manager - Integrated Research locations 11 Locations time type Full time posted on Posted 30+ Days Ago Principal - Integrated Research locations 6 Locations time type Full time posted on Posted 30+ Days Ago Engagement Manager, Brand & Research Solutions - EU Wide locations 8 Locations time type Full time posted on Posted 30+ Days Ago
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. This challenging position sits within BDO's market-leading Financial Model Assurance Services team, providing a range of transactional model assurance and financial modelling-related services to global blue-chip sponsors , banks, financial institutions and funds in relation to major infrastructure, energy and digital projects, often in conjunction with our global network. These parties are involved in the financing, development, acquisition and operation of multi-million and, in some cases, multi-billion Pound projects, across all sectors and regions. The diverse range of projects we support include: petrochemical plants, LNG trains, water de-salination plants, and IWPP projects in the Middle East; to wind and rail projects across the UK and Europe; to government sponsored transport projects in the Benelux region; to digital infrastructure and energy from waste projects across the UK. The Director role involves taking responsibility for providing leadership to the team and deputising for Partners as required. Working closely in conjunction with the partner and the senior team this will include planning, monitoring, reviewing work of other team members and taking responsibility for undertaking and progressing quality control procedures, business development, practice development and marketing initiatives. You'll be someone with Experience of managing Financial Model Audits over the whole engagement lifecycle including commercial management Extensive experience of project finance including the origination and delivery of mandates for financial modelling, assurance and related financial advisory. Knowledge and experience of PPP, project finance, infrastructure and renewables would be well received. Experience of quality and risk reviews of the work performed and the final work products ACA/ACCA qualification, or equivalent Strong commercial management experience and a track record of converting business development opportunities such as scoping projects and developing and managing client relationships. A proven background in managing and developing teams You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
May 18, 2024
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. This challenging position sits within BDO's market-leading Financial Model Assurance Services team, providing a range of transactional model assurance and financial modelling-related services to global blue-chip sponsors , banks, financial institutions and funds in relation to major infrastructure, energy and digital projects, often in conjunction with our global network. These parties are involved in the financing, development, acquisition and operation of multi-million and, in some cases, multi-billion Pound projects, across all sectors and regions. The diverse range of projects we support include: petrochemical plants, LNG trains, water de-salination plants, and IWPP projects in the Middle East; to wind and rail projects across the UK and Europe; to government sponsored transport projects in the Benelux region; to digital infrastructure and energy from waste projects across the UK. The Director role involves taking responsibility for providing leadership to the team and deputising for Partners as required. Working closely in conjunction with the partner and the senior team this will include planning, monitoring, reviewing work of other team members and taking responsibility for undertaking and progressing quality control procedures, business development, practice development and marketing initiatives. You'll be someone with Experience of managing Financial Model Audits over the whole engagement lifecycle including commercial management Extensive experience of project finance including the origination and delivery of mandates for financial modelling, assurance and related financial advisory. Knowledge and experience of PPP, project finance, infrastructure and renewables would be well received. Experience of quality and risk reviews of the work performed and the final work products ACA/ACCA qualification, or equivalent Strong commercial management experience and a track record of converting business development opportunities such as scoping projects and developing and managing client relationships. A proven background in managing and developing teams You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Global Mobility Tax Senior Manager (clear path to Director & Partner) - great hybrid working (1-2 days per week in the London office) About the role I'm working exclusively with a leading mid-tier accountancy firm who are looking for a Global Mobility Tax Senior Manager to join their exciting and growing department. You will be required to drive the delivery of Global Mobility tax advisory work, including writing reports and leading discussions with prospective and existing clients. You will also be a key contributor to business development of the service line. There is a requirement to oversee a team of junior staff who are responsible for day-to-day delivery of Global Mobility and employment tax services across a diverse portfolio of individual clients. This is a key role within the office, where you will be client facing and required to deal credibly and professionally with clients and other professional advisors. As such, excellent technical skills are crucial; equally crucial will be your ability to impart complex tax technical information to non-experts. They are looking for someone to actively manage the delivery of the Global Mobility tax offering for the team, including making suggestions for improving internal processes and efficiencies, as well as be a key contributor to the business development of the team. This will include mentoring the team to develop their soft skills and providing technical training periodically. Key responsibilities: Provide support to partners and directors in the effective running of the team and in winning new work Driving the delivery of technical advisory work. Dealing with one off advisory and compliance assignments. A key point of contact for the client. Dealing with a wide range of tax issues that result of globally mobile employees, as well as social security implications. Overseeing the UK tax return filling process for a broad variety of expat clients. Monitoring team progress against targets. Providing feedback and giving input into staff appraisals, as well as direct responsibility for appraising staff. Monitor progress and encourage the personal development of all team members. Ability to produce written work to a high standard. Make suggestions and implement changes in order to improve efficiency within the team. Skills & expertise: The candidate should have experience in advising on a wide range of tax issues which should ideally include the following areas: Technical expertise: ATT/and, or CTA Qualified, or other professional qualification with demonstrable relevant experience. Advanced understanding of core expatriate tax and social security issues Confidently interacts with HMRC regarding complex issues on behalf of clients. Delivers advice confidently in transactional, litigious, or confrontational circumstances. Experience in Self-Assessment and preparation of tax computations. Demonstrable experience of report writing and ad hoc advisory work. Previous supervisory and management experience including reviewing the work of others. Planning for globally mobile employees Dealing with enquiries into all aspects of direct taxation including experience of settlement and penalty negotiation. Internation share scheme experience is desirable Client experience: SME (although some multinational client experience is also desirable). Non-UK domiciled and non-resident clients Enterprise: Understands clients' attitudes to risk and ensures advice is communicated clearly, correctly and consistently. Recognises that tax advice is more than just technical analysis. Business Building: Leads discussions with prospective and existing clients, pitches, proposals and presentations on tax issues. Keen to help the director and partner develop this services line Can evidence regular referral of non-tax work to other parts of the business. Maintains own target list and can evidence targeting actions, plans and results. Proactively approaches clients and contacts with ideas and possible opportunities. Shows commercial judgement in improving the firm's efficiency and profitability. Delivery: Takes responsibility for WIP management and billing. Meets all internal and client deadlines. Determines and explains roles, sets out expectations and responsibilities, empowers and motivates team members to deliver. Interpersonal Skills: Motivates and enthuses the team to follow the Firm's policies and procedures. Has trust and respect of junior staff. Offers support when needed. Excellent communication skills, both written, verbal and presentation. Ability to 'see the bigger picture' and acts in the interests of the Firm and the team. To discuss this rare and exciting opportunity, please contact Maisie on or email As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
May 18, 2024
Full time
Global Mobility Tax Senior Manager (clear path to Director & Partner) - great hybrid working (1-2 days per week in the London office) About the role I'm working exclusively with a leading mid-tier accountancy firm who are looking for a Global Mobility Tax Senior Manager to join their exciting and growing department. You will be required to drive the delivery of Global Mobility tax advisory work, including writing reports and leading discussions with prospective and existing clients. You will also be a key contributor to business development of the service line. There is a requirement to oversee a team of junior staff who are responsible for day-to-day delivery of Global Mobility and employment tax services across a diverse portfolio of individual clients. This is a key role within the office, where you will be client facing and required to deal credibly and professionally with clients and other professional advisors. As such, excellent technical skills are crucial; equally crucial will be your ability to impart complex tax technical information to non-experts. They are looking for someone to actively manage the delivery of the Global Mobility tax offering for the team, including making suggestions for improving internal processes and efficiencies, as well as be a key contributor to the business development of the team. This will include mentoring the team to develop their soft skills and providing technical training periodically. Key responsibilities: Provide support to partners and directors in the effective running of the team and in winning new work Driving the delivery of technical advisory work. Dealing with one off advisory and compliance assignments. A key point of contact for the client. Dealing with a wide range of tax issues that result of globally mobile employees, as well as social security implications. Overseeing the UK tax return filling process for a broad variety of expat clients. Monitoring team progress against targets. Providing feedback and giving input into staff appraisals, as well as direct responsibility for appraising staff. Monitor progress and encourage the personal development of all team members. Ability to produce written work to a high standard. Make suggestions and implement changes in order to improve efficiency within the team. Skills & expertise: The candidate should have experience in advising on a wide range of tax issues which should ideally include the following areas: Technical expertise: ATT/and, or CTA Qualified, or other professional qualification with demonstrable relevant experience. Advanced understanding of core expatriate tax and social security issues Confidently interacts with HMRC regarding complex issues on behalf of clients. Delivers advice confidently in transactional, litigious, or confrontational circumstances. Experience in Self-Assessment and preparation of tax computations. Demonstrable experience of report writing and ad hoc advisory work. Previous supervisory and management experience including reviewing the work of others. Planning for globally mobile employees Dealing with enquiries into all aspects of direct taxation including experience of settlement and penalty negotiation. Internation share scheme experience is desirable Client experience: SME (although some multinational client experience is also desirable). Non-UK domiciled and non-resident clients Enterprise: Understands clients' attitudes to risk and ensures advice is communicated clearly, correctly and consistently. Recognises that tax advice is more than just technical analysis. Business Building: Leads discussions with prospective and existing clients, pitches, proposals and presentations on tax issues. Keen to help the director and partner develop this services line Can evidence regular referral of non-tax work to other parts of the business. Maintains own target list and can evidence targeting actions, plans and results. Proactively approaches clients and contacts with ideas and possible opportunities. Shows commercial judgement in improving the firm's efficiency and profitability. Delivery: Takes responsibility for WIP management and billing. Meets all internal and client deadlines. Determines and explains roles, sets out expectations and responsibilities, empowers and motivates team members to deliver. Interpersonal Skills: Motivates and enthuses the team to follow the Firm's policies and procedures. Has trust and respect of junior staff. Offers support when needed. Excellent communication skills, both written, verbal and presentation. Ability to 'see the bigger picture' and acts in the interests of the Firm and the team. To discuss this rare and exciting opportunity, please contact Maisie on or email As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
Job Details: Senior Legal Counsel - Data Privacy Full details of the job. Job Title Job Title Senior Legal Counsel - Data Privacy Job Description Job Description About our Senior Legal Counsel - Data Privacy role: To advise and provide guidance to Sage colleagues on data protection issues on a global basis. In particular, the role will focus on support for Sage colleagues working in product development and engineering, and sales and marketing, plus assistance to the Commercial and Product Legal teams with advice in connection with complex privacy legal matters (including regional Commercial Legal team members), and privacy risk incident management. The role will report into the EVP Deputy General Counsel, and will involve close collaboration with other members of the Data Privacy Legal team, and the Sage legal team more widely. What's in it for you? In this role, you'll have the opportunity to make a significant impact by providing crucial support to Sage colleagues across various functions, including product development, engineering, sales, and marketing. You'll collaborate closely with the Commercial and Product Legal teams to offer expert advice on complex privacy legal matters and assist in privacy risk incident management. Additionally, you'll play a key role in developing, implementing, and maintaining policies, procedures, and processes to ensure Sage's compliance with data protection legal requirements. This position offers a rewarding opportunity to contribute to the organisation's commitment to data privacy and compliance, while further developing your expertise in this critical area of law. The successful candidate will also be required to work from the office 3 times a week. Key Responsibilities Key Responsibilities Summary of your day-to-day? In this role, your day-to-day activities involve leveraging your expert knowledge of data protection laws, including GDPR and the UK Data Protection Act 2018, to provide high-quality legal advice to stakeholders across Sage. You'll collaborate with regional colleagues and external counsel on matters outside the UK jurisdiction and data privacy risk incidents. Additionally, you'll contribute to maintaining Sage's data privacy compliance framework, including policy review and development, while supporting the creation of external-facing materials such as privacy notices and consent notices. Your role also entails identifying and mitigating privacy risks, providing expert input on GDPR compliance activities, and supporting product and engineering teams in implementing privacy by design principles. Furthermore, you'll lead advisory efforts on cookies, similar technologies, and digital advertising, contribute to the management of the data privacy operating model, act as a key contact for EU local legal and data privacy matters, and develop and deliver training materials to colleagues across Sage. Minimum qualifications: Minimum qualifications for this role include robust knowledge of data protection laws coupled with a minimum of five years' post-qualification experience advising corporate organisations, preferably gained through in-house roles. Candidates should demonstrate a business-oriented mindset, operational focus, and familiarity with emerging technologies such as ad tech, AI, and machine learning. The ability to work independently in a fast-paced environment, prioritise tasks effectively, and communicate complex concepts clearly to non-legal colleagues is essential. Additionally, candidates should exhibit advanced behavioural competencies, including effective communication, collaboration, customer focus, and adaptability, while also showcasing experience with privacy management tools like OneTrust. Preferred qualifications include prior in-house experience or secondment roles, along with a track record of working on complex projects. Technical / professional qualifications: English law qualified lawyer with at least five years' post qualification experience with strong data protection law expertise within the UK and EU, and good working knowledge of data privacy law regimes in other jurisdictions preferred. IAPP CIPP/E certification or similar. Dig deeper about who we are: Who is Sage: Life at Sage: Our Values & Behaviors: How we make a difference: Sage Business Cloud - SaaS for Every Business: Your benefits Benefits video - :li:share:/ • Comprehensive health, dental and vision coverage • Work away scheme for up to 10 weeks a year • On-going training and professional development • Paid 5 days yearly to volunteer through our Sage Foundation • Flexible work patterns and hybrid working Advert Working at Sage means you're supporting millions of small and medium sized businesses globally with technology to work faster and smarter. We leverage the future of AI, meaning business owners spend less time doing routine tasks, like entering invoices and generating reports, and more time pursuing their ambitions. Our colleagues are the best of the best. It's why we were awarded 2024 Best Places to Work by Glassdoor. Because to achieve extraordinary outcomes, we need extraordinary teams. This means infusing Sage with people who knock down barriers, continuously innovate, and want to experience their potential. Learn more about working at Sage: Watch a video about our culture: v=qIoiCpZH-QE We celebrate individuality and welcome you to join us if you embrace all backgrounds, identities, beliefs, and ways of working. If you need support applying, reach out at . Learn more about DEI at Sage:
May 18, 2024
Full time
Job Details: Senior Legal Counsel - Data Privacy Full details of the job. Job Title Job Title Senior Legal Counsel - Data Privacy Job Description Job Description About our Senior Legal Counsel - Data Privacy role: To advise and provide guidance to Sage colleagues on data protection issues on a global basis. In particular, the role will focus on support for Sage colleagues working in product development and engineering, and sales and marketing, plus assistance to the Commercial and Product Legal teams with advice in connection with complex privacy legal matters (including regional Commercial Legal team members), and privacy risk incident management. The role will report into the EVP Deputy General Counsel, and will involve close collaboration with other members of the Data Privacy Legal team, and the Sage legal team more widely. What's in it for you? In this role, you'll have the opportunity to make a significant impact by providing crucial support to Sage colleagues across various functions, including product development, engineering, sales, and marketing. You'll collaborate closely with the Commercial and Product Legal teams to offer expert advice on complex privacy legal matters and assist in privacy risk incident management. Additionally, you'll play a key role in developing, implementing, and maintaining policies, procedures, and processes to ensure Sage's compliance with data protection legal requirements. This position offers a rewarding opportunity to contribute to the organisation's commitment to data privacy and compliance, while further developing your expertise in this critical area of law. The successful candidate will also be required to work from the office 3 times a week. Key Responsibilities Key Responsibilities Summary of your day-to-day? In this role, your day-to-day activities involve leveraging your expert knowledge of data protection laws, including GDPR and the UK Data Protection Act 2018, to provide high-quality legal advice to stakeholders across Sage. You'll collaborate with regional colleagues and external counsel on matters outside the UK jurisdiction and data privacy risk incidents. Additionally, you'll contribute to maintaining Sage's data privacy compliance framework, including policy review and development, while supporting the creation of external-facing materials such as privacy notices and consent notices. Your role also entails identifying and mitigating privacy risks, providing expert input on GDPR compliance activities, and supporting product and engineering teams in implementing privacy by design principles. Furthermore, you'll lead advisory efforts on cookies, similar technologies, and digital advertising, contribute to the management of the data privacy operating model, act as a key contact for EU local legal and data privacy matters, and develop and deliver training materials to colleagues across Sage. Minimum qualifications: Minimum qualifications for this role include robust knowledge of data protection laws coupled with a minimum of five years' post-qualification experience advising corporate organisations, preferably gained through in-house roles. Candidates should demonstrate a business-oriented mindset, operational focus, and familiarity with emerging technologies such as ad tech, AI, and machine learning. The ability to work independently in a fast-paced environment, prioritise tasks effectively, and communicate complex concepts clearly to non-legal colleagues is essential. Additionally, candidates should exhibit advanced behavioural competencies, including effective communication, collaboration, customer focus, and adaptability, while also showcasing experience with privacy management tools like OneTrust. Preferred qualifications include prior in-house experience or secondment roles, along with a track record of working on complex projects. Technical / professional qualifications: English law qualified lawyer with at least five years' post qualification experience with strong data protection law expertise within the UK and EU, and good working knowledge of data privacy law regimes in other jurisdictions preferred. IAPP CIPP/E certification or similar. Dig deeper about who we are: Who is Sage: Life at Sage: Our Values & Behaviors: How we make a difference: Sage Business Cloud - SaaS for Every Business: Your benefits Benefits video - :li:share:/ • Comprehensive health, dental and vision coverage • Work away scheme for up to 10 weeks a year • On-going training and professional development • Paid 5 days yearly to volunteer through our Sage Foundation • Flexible work patterns and hybrid working Advert Working at Sage means you're supporting millions of small and medium sized businesses globally with technology to work faster and smarter. We leverage the future of AI, meaning business owners spend less time doing routine tasks, like entering invoices and generating reports, and more time pursuing their ambitions. Our colleagues are the best of the best. It's why we were awarded 2024 Best Places to Work by Glassdoor. Because to achieve extraordinary outcomes, we need extraordinary teams. This means infusing Sage with people who knock down barriers, continuously innovate, and want to experience their potential. Learn more about working at Sage: Watch a video about our culture: v=qIoiCpZH-QE We celebrate individuality and welcome you to join us if you embrace all backgrounds, identities, beliefs, and ways of working. If you need support applying, reach out at . Learn more about DEI at Sage:
United Feeds is part of the Dale Farm Group and one of Northern Ireland's largest feed companies with manufacturing facilities in Belfast and Dungannon. The company has continued to grow its market share within the animal feeds sector through its technical expertise and quality product range. We would like to invite applications from candidates interested in joining our team to lead our Sales Function. Sales Director (United Feeds Ltd) About the Role Reporting to the General Manager you will be responsible for delivering a strategy of profitability through the sales of animal feed, fertiliser and associated products through existing markets while capitalising on new business opportunities. This is a high-profile management role within Dale Farm Group and we are looking for someone who has a real passion for the agri-food industry and a strong knowledge of local farming industry. Key responsibilities Proactively lead, manage and motivate a team of nutritional sales advisors to increase market share in existing markets and maximise new business development opportunities. Develop and implement a growth strategy in collaboration with the Senior Management Team to achieve the company's ambitious goals. Collate sales and market data/trends alongside market intelligence to generate reports and updates to all relevant staff ensuring that the United Feeds remain at the forefront of the industry. Set, monitor and review product pricing, margins and forecast alongside the General Manager. Develop and drive a progressive marketing strategy for the business to propel growth. Proactively engage with Agricultural and Industry Bodies to position United Feeds at the forefront of innovation and opportunities with specific focus on the sustainability and environmental agenda. About You You will be degree qualified ideally in an agriculture related discipline and have a minimum of 5 years commercial experience, with at least 2 of those successfully leading a team. A solid understanding of the local agri-food industry is essential. You will be dynamic and highly motivated with the energy, drive and ambition to make an impact in this competitive marketplace. Demonstrating a high-level of commercial acumen, you will have previous experience of developing and executing sales strategies, managing complex negotiations and have a data-driven approach. Strong interpersonal and presentation skills are a must and most importantly you must be a team player. Strong proficiency in IT, particularly in Microsoft Office applications is essential, as is a full current driving licence. Why United Feeds? We have a lot to offer at the Dale Farm Group, not only to our farmer members, but also to our employees and we are committed to fostering a culture of continuous learning and development for all. In addition to a competitive salary commensurate with the role and the standard benefits you would expect such as 25 days annual leave plus bank holidays and contributary company pension, we also offer: Company car / Car allowance Bonus Scheme Private health insurance Full support from our employee assistance programme Life Assurance We promote an open and supportive culture which is based on our core values Teamwork Positivity Resolve Ambition Curiosity Accountability You can find out more about our organisation on our LinkedIn and Facebook Career pages and on our company website where you will find the link to apply . The closing date for applications is 5pm on Saturday 8th June 2024 We are an Equal Opportunities Employer Only applications from EU Nationals or those with a valid permit to work in the UK will be accepted No unsolicited CVs from Agencies You can also apply for this role by clicking the Apply Button.
May 18, 2024
Full time
United Feeds is part of the Dale Farm Group and one of Northern Ireland's largest feed companies with manufacturing facilities in Belfast and Dungannon. The company has continued to grow its market share within the animal feeds sector through its technical expertise and quality product range. We would like to invite applications from candidates interested in joining our team to lead our Sales Function. Sales Director (United Feeds Ltd) About the Role Reporting to the General Manager you will be responsible for delivering a strategy of profitability through the sales of animal feed, fertiliser and associated products through existing markets while capitalising on new business opportunities. This is a high-profile management role within Dale Farm Group and we are looking for someone who has a real passion for the agri-food industry and a strong knowledge of local farming industry. Key responsibilities Proactively lead, manage and motivate a team of nutritional sales advisors to increase market share in existing markets and maximise new business development opportunities. Develop and implement a growth strategy in collaboration with the Senior Management Team to achieve the company's ambitious goals. Collate sales and market data/trends alongside market intelligence to generate reports and updates to all relevant staff ensuring that the United Feeds remain at the forefront of the industry. Set, monitor and review product pricing, margins and forecast alongside the General Manager. Develop and drive a progressive marketing strategy for the business to propel growth. Proactively engage with Agricultural and Industry Bodies to position United Feeds at the forefront of innovation and opportunities with specific focus on the sustainability and environmental agenda. About You You will be degree qualified ideally in an agriculture related discipline and have a minimum of 5 years commercial experience, with at least 2 of those successfully leading a team. A solid understanding of the local agri-food industry is essential. You will be dynamic and highly motivated with the energy, drive and ambition to make an impact in this competitive marketplace. Demonstrating a high-level of commercial acumen, you will have previous experience of developing and executing sales strategies, managing complex negotiations and have a data-driven approach. Strong interpersonal and presentation skills are a must and most importantly you must be a team player. Strong proficiency in IT, particularly in Microsoft Office applications is essential, as is a full current driving licence. Why United Feeds? We have a lot to offer at the Dale Farm Group, not only to our farmer members, but also to our employees and we are committed to fostering a culture of continuous learning and development for all. In addition to a competitive salary commensurate with the role and the standard benefits you would expect such as 25 days annual leave plus bank holidays and contributary company pension, we also offer: Company car / Car allowance Bonus Scheme Private health insurance Full support from our employee assistance programme Life Assurance We promote an open and supportive culture which is based on our core values Teamwork Positivity Resolve Ambition Curiosity Accountability You can find out more about our organisation on our LinkedIn and Facebook Career pages and on our company website where you will find the link to apply . The closing date for applications is 5pm on Saturday 8th June 2024 We are an Equal Opportunities Employer Only applications from EU Nationals or those with a valid permit to work in the UK will be accepted No unsolicited CVs from Agencies You can also apply for this role by clicking the Apply Button.
Salary: National minimum wage plus Veolia benefits Hours: 40 hours per week Location: Office based - Cannock Staffordshire When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you: Access to our company pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to 24 hour access to a virtual GP, 365 days a year, for you and family members in your household One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential What will you be doing? Responding to customer enquiries in a professional and timely manner using various channels of communication. Positively impact our overall customer satisfaction scores and encourage retention. Conduct customer reviews for feedback and support your team to achieve a high level of customer satisfaction. Provide a resolution in line with agreed KPIs, including 90% of all enquiries acknowledged and responded within 4 hours. Build positive working relationships with other teams across the business e.g sales teams, service centres and credit administration teams. Adhere to GDPR legislation with regard to the processing of personal and confidential information. What are we looking for? A commitment to providing an excellent customer service experience. GCSE in Maths and English C+ or equivalent. Excellent communication and interpersonal skills. Negotiating and influencing skills. Attention to detail and the ability to multitask. Proven ability to work under pressure. Able to work as part of a team. Working knowledge of Google Office Applications and willingness to learn new systems. Good planning and organisational skills. Business and commercial awareness. Wha's next? Apply today, so we can make a difference for generations to come. We're proud to be listed in The Sunday Times Best Places to Work 2024, being named as a Top 10 Very Big Organisation to work for two years in a row! This accolade further demonstrates our commitment to our people and our actions in creating an environment where everyone can be their true selves and enjoy working at Veolia. We want to ensure that you feel supported throughout the application process and provide reasonable adjustments where necessary and requested. If you require any reasonable adjustments as part of your application and interview process please do not hesitate to let us know. Here at Veolia, we're proud to be known as an equal opportunities employer. We know how important it is to be fully committed to building and maintaining a diverse and inclusive place to work for every one of our colleagues. So no matter their age, gender, gender expression, disability, race, ethnicity, religion, belief, sexuality or veteran status, every applicant who meets the minimum requirements will be considered fully.
May 18, 2024
Contractor
Salary: National minimum wage plus Veolia benefits Hours: 40 hours per week Location: Office based - Cannock Staffordshire When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you: Access to our company pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to 24 hour access to a virtual GP, 365 days a year, for you and family members in your household One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential What will you be doing? Responding to customer enquiries in a professional and timely manner using various channels of communication. Positively impact our overall customer satisfaction scores and encourage retention. Conduct customer reviews for feedback and support your team to achieve a high level of customer satisfaction. Provide a resolution in line with agreed KPIs, including 90% of all enquiries acknowledged and responded within 4 hours. Build positive working relationships with other teams across the business e.g sales teams, service centres and credit administration teams. Adhere to GDPR legislation with regard to the processing of personal and confidential information. What are we looking for? A commitment to providing an excellent customer service experience. GCSE in Maths and English C+ or equivalent. Excellent communication and interpersonal skills. Negotiating and influencing skills. Attention to detail and the ability to multitask. Proven ability to work under pressure. Able to work as part of a team. Working knowledge of Google Office Applications and willingness to learn new systems. Good planning and organisational skills. Business and commercial awareness. Wha's next? Apply today, so we can make a difference for generations to come. We're proud to be listed in The Sunday Times Best Places to Work 2024, being named as a Top 10 Very Big Organisation to work for two years in a row! This accolade further demonstrates our commitment to our people and our actions in creating an environment where everyone can be their true selves and enjoy working at Veolia. We want to ensure that you feel supported throughout the application process and provide reasonable adjustments where necessary and requested. If you require any reasonable adjustments as part of your application and interview process please do not hesitate to let us know. Here at Veolia, we're proud to be known as an equal opportunities employer. We know how important it is to be fully committed to building and maintaining a diverse and inclusive place to work for every one of our colleagues. So no matter their age, gender, gender expression, disability, race, ethnicity, religion, belief, sexuality or veteran status, every applicant who meets the minimum requirements will be considered fully.
Senior Client Success Consultant Remote - (1-2 visits per month to Cheltenham office as well as other AQA offices on occasions) North: £55,775 - £66,266 South: £58,075 - £68,998 We are seeking an experienced Client Success Consultant to join our team on a permanent basis. The position will sit within our Grademaker business area. GradeMaker is a growing education technology company, part of the AQA Group who provides a wide range of educational services. GradeMaker Pro delivers innovative 'Software as a Product & Service to Awarding organisations and E Education Ministries around the world - enhancing efficiency, quality, and security of assessment creation & development processes. Our Client Success Consultant works closely with some of the world's leading Awarding Organisations, as they implement the GradeMaker Pro assessment development platform. It is their job to understand the goals of the Awarding Organisations, ensuring they implement the system successfully and get demonstrable long-term value from using it. What's in it for you: At AQA we recognise our employees' contribution and in return we are proud to offer an extensive reward and benefit package. This includes: 25 days' annual leave rising to 30 days with service, plus all Bank Holidays and additional Christmas office closure Flexible working environment and professional and personal development at your fingertips. 35 hour working week Excellent contributory pension (6% - 11.5% dependent on employee contribution) Life assurance, BUPA PMI and Health Cash Plan Enhanced maternity/paternity scheme Desirable experience Education and assessment knowledge (preferable)- you will influence, guide and support the strategic direction of high stakes awarding organisations (UK and International) with their digital assessment transformation plans. A passion for education and the value of quality assessments. Experience of test authoring and the governance and mechanics of an awarding organisation would be advantageous. Prepared to act as an engaging, trusted advisor that can sensitively guide clients through business and technology-enabled change in vastly different cultural settings. Experience of enterprise SaaS implementation projects, service delivery and customer satisfaction, with the ability to effectively manage client goals and expectations. Analytical and inquisitive problem solver who can take the lead in trying out solutions whenever challenges and opportunities arise. Highly customer-focused with strong commercial acumen, strategic abilities, and excellent communication skills. What next? If the role looks of interest and you would like to apply, please do so via our portal. Every application will be provided with a written response! We are reviewing applications as they come through and reserve the right to close this role early.
May 18, 2024
Full time
Senior Client Success Consultant Remote - (1-2 visits per month to Cheltenham office as well as other AQA offices on occasions) North: £55,775 - £66,266 South: £58,075 - £68,998 We are seeking an experienced Client Success Consultant to join our team on a permanent basis. The position will sit within our Grademaker business area. GradeMaker is a growing education technology company, part of the AQA Group who provides a wide range of educational services. GradeMaker Pro delivers innovative 'Software as a Product & Service to Awarding organisations and E Education Ministries around the world - enhancing efficiency, quality, and security of assessment creation & development processes. Our Client Success Consultant works closely with some of the world's leading Awarding Organisations, as they implement the GradeMaker Pro assessment development platform. It is their job to understand the goals of the Awarding Organisations, ensuring they implement the system successfully and get demonstrable long-term value from using it. What's in it for you: At AQA we recognise our employees' contribution and in return we are proud to offer an extensive reward and benefit package. This includes: 25 days' annual leave rising to 30 days with service, plus all Bank Holidays and additional Christmas office closure Flexible working environment and professional and personal development at your fingertips. 35 hour working week Excellent contributory pension (6% - 11.5% dependent on employee contribution) Life assurance, BUPA PMI and Health Cash Plan Enhanced maternity/paternity scheme Desirable experience Education and assessment knowledge (preferable)- you will influence, guide and support the strategic direction of high stakes awarding organisations (UK and International) with their digital assessment transformation plans. A passion for education and the value of quality assessments. Experience of test authoring and the governance and mechanics of an awarding organisation would be advantageous. Prepared to act as an engaging, trusted advisor that can sensitively guide clients through business and technology-enabled change in vastly different cultural settings. Experience of enterprise SaaS implementation projects, service delivery and customer satisfaction, with the ability to effectively manage client goals and expectations. Analytical and inquisitive problem solver who can take the lead in trying out solutions whenever challenges and opportunities arise. Highly customer-focused with strong commercial acumen, strategic abilities, and excellent communication skills. What next? If the role looks of interest and you would like to apply, please do so via our portal. Every application will be provided with a written response! We are reviewing applications as they come through and reserve the right to close this role early.
Circa £39,000 per annum (dependent on skills and experience) + Company vehicle Permanent & Full-time, 37 hours per week Field-based, covering the Northamptonshire area An exciting permanent opportunity has arisen for a Products Advisor to join our Biosolids Sales team. This role is based across the Northamptonshire area and you will also be required to spend time travelling to visit clients across the Anglian Water region. In this varied role you will be responsible for coordinating the planning end-to-end process with respect to biosolids sales, delivery & spreading operations in order to ensure delivery of the required service in excess of internal/external customer expectations. Liaising directly with landowners and contractors, your excellent customer support skills will allow you to stress the benefits of Nutri-bio alongside regular fertilisers, whilst providing advice in relation to each customers' unique requirements. You'll also provide technical support, negotiate contracts and co-ordinate day-to-day spreading activities. You will provide agronomic advice to support biosolids as a value-adding product, advising and technical support in respect of agricultural and non-agricultural usage of biosolids, including current regulation and legislation and providing technical support to customers in respect of biosolids product and service quality. As a valued employee, you'll be entitled to: - Full private healthcare with no excess - 26 days leave, rising with service + Bank Holidays, with the option to swap Christmas and Easter holidays for those celebrated by your religion - A flexible working culture - Competitive pension scheme - we double-match your contributions up to 6% - Life Assurance at eight times your salary - Personal Accident cover - up to 5x your salary - Bonus Scheme - Lots of great discounts - Flexible benefits to support your wellbeing and lifestyle - Paid time off when you're physically and mentally unwell - An excellent Family Leave package - to help you support your family What does it take to be a Product Advisor? - We are open to considering candidates with different levels of experience (salary will be reflected) and are looking for individuals with a key interest in agriculture and stakeholder management. - Agricultural and/or waste management qualification and expertise at HNC or equivalent level would be an advantage. - Demonstrated knowledge of Biosolid and/or waste management recycling regulation would be desirable. - Demonstrated ability to build excellent relationships with stakeholders at all levels (externally and internally). - Capable of working well in a team and independently. - Business and/or commercial expertise. - Computer literate - experienced in MS Word and MS Excel - Excellent communication skills, with a focus on detail. If successful in your application, you will benefit from access to a company vehicle, so a full UK driving licence is essential. If you are offered the role, the status of your driving licence may be checked. Why Anglian Water? At Anglian Water our culture involves collaborative, innovative and inspiring work putting people at the heart of our business and we truly love what we do! If you care about excellent customer service, your career and the environment, then we want to hear from you. We enable environments to flourish and families to get on with their day to day lives we truly love what we do!
May 18, 2024
Full time
Circa £39,000 per annum (dependent on skills and experience) + Company vehicle Permanent & Full-time, 37 hours per week Field-based, covering the Northamptonshire area An exciting permanent opportunity has arisen for a Products Advisor to join our Biosolids Sales team. This role is based across the Northamptonshire area and you will also be required to spend time travelling to visit clients across the Anglian Water region. In this varied role you will be responsible for coordinating the planning end-to-end process with respect to biosolids sales, delivery & spreading operations in order to ensure delivery of the required service in excess of internal/external customer expectations. Liaising directly with landowners and contractors, your excellent customer support skills will allow you to stress the benefits of Nutri-bio alongside regular fertilisers, whilst providing advice in relation to each customers' unique requirements. You'll also provide technical support, negotiate contracts and co-ordinate day-to-day spreading activities. You will provide agronomic advice to support biosolids as a value-adding product, advising and technical support in respect of agricultural and non-agricultural usage of biosolids, including current regulation and legislation and providing technical support to customers in respect of biosolids product and service quality. As a valued employee, you'll be entitled to: - Full private healthcare with no excess - 26 days leave, rising with service + Bank Holidays, with the option to swap Christmas and Easter holidays for those celebrated by your religion - A flexible working culture - Competitive pension scheme - we double-match your contributions up to 6% - Life Assurance at eight times your salary - Personal Accident cover - up to 5x your salary - Bonus Scheme - Lots of great discounts - Flexible benefits to support your wellbeing and lifestyle - Paid time off when you're physically and mentally unwell - An excellent Family Leave package - to help you support your family What does it take to be a Product Advisor? - We are open to considering candidates with different levels of experience (salary will be reflected) and are looking for individuals with a key interest in agriculture and stakeholder management. - Agricultural and/or waste management qualification and expertise at HNC or equivalent level would be an advantage. - Demonstrated knowledge of Biosolid and/or waste management recycling regulation would be desirable. - Demonstrated ability to build excellent relationships with stakeholders at all levels (externally and internally). - Capable of working well in a team and independently. - Business and/or commercial expertise. - Computer literate - experienced in MS Word and MS Excel - Excellent communication skills, with a focus on detail. If successful in your application, you will benefit from access to a company vehicle, so a full UK driving licence is essential. If you are offered the role, the status of your driving licence may be checked. Why Anglian Water? At Anglian Water our culture involves collaborative, innovative and inspiring work putting people at the heart of our business and we truly love what we do! If you care about excellent customer service, your career and the environment, then we want to hear from you. We enable environments to flourish and families to get on with their day to day lives we truly love what we do!
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. We're an International Tax Team working across every industry sector with a diverse and interesting range of clients - from entrepreneurial start-ups to large, global FTSE 100 companies. For you, it's the chance to get involved in cross border M&A transactions, tax planning, transfer pricing, US Tax Consulting and more. Your potential will grow too, with plenty of opportunities to learn new skills or further enhance your current ones. Along the way, we'll give you all the client exposure, support and connections you need to take your career in whichever direction you want it to go. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. This role will provide corporate tax advisory services to a range of clients across all lines of the sector. Clients include multinational companies that are listed, private equity backed, as well as privately owned, and clients with their headquarters both in the UK and overseas. The primary responsibility will involve working, and developing relationships, with clients and key stakeholders within BDO (both nationally and internationally) to advise on corporate tax matters, including planning and restructuring projects, as well as overseeing the production of some UK tax computations and returns. You'll be someone with: Experience of providing corporate tax advisory services to a variety of clients Ability to manage the successful delivery of commercially viable and technically excellent advice to a variety of clients involving tax due diligence, structuring, international and other advisory work and including liaising with specialists in other tax teams and overseas BDO offices to manage their input Ability to prepare proposals for new work, including researching target client companies and on technical issues to identify new solutions Ability to actively seek opportunities for selling new services to existing clients, including being able to explain new and complex international tax issues to non-tax stakeholders Experience of managing staff Educated to degree level, and CTA and/or ACA qualified or equivalent You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
May 18, 2024
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. We're an International Tax Team working across every industry sector with a diverse and interesting range of clients - from entrepreneurial start-ups to large, global FTSE 100 companies. For you, it's the chance to get involved in cross border M&A transactions, tax planning, transfer pricing, US Tax Consulting and more. Your potential will grow too, with plenty of opportunities to learn new skills or further enhance your current ones. Along the way, we'll give you all the client exposure, support and connections you need to take your career in whichever direction you want it to go. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. This role will provide corporate tax advisory services to a range of clients across all lines of the sector. Clients include multinational companies that are listed, private equity backed, as well as privately owned, and clients with their headquarters both in the UK and overseas. The primary responsibility will involve working, and developing relationships, with clients and key stakeholders within BDO (both nationally and internationally) to advise on corporate tax matters, including planning and restructuring projects, as well as overseeing the production of some UK tax computations and returns. You'll be someone with: Experience of providing corporate tax advisory services to a variety of clients Ability to manage the successful delivery of commercially viable and technically excellent advice to a variety of clients involving tax due diligence, structuring, international and other advisory work and including liaising with specialists in other tax teams and overseas BDO offices to manage their input Ability to prepare proposals for new work, including researching target client companies and on technical issues to identify new solutions Ability to actively seek opportunities for selling new services to existing clients, including being able to explain new and complex international tax issues to non-tax stakeholders Experience of managing staff Educated to degree level, and CTA and/or ACA qualified or equivalent You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Senior Director, Consulting page is loaded Senior Director, Consulting Apply locations UK - London time type Full time posted on Posted Yesterday job requisition id JREQ126619 As a Partner in our global Commercial Consulting practice, you will serve as a critical member of our leadership team, play a leading and vital role on client engagements and firm initiatives and will be specialized in one or more of the following domain areas New Product Planning Transaction Advisory Real World Evidence Pricing & Market Access Commercial Strategy and Transformation Leveraging your ability to generate revenues and actively manage key account relationships, you will be responsible for growing the consulting practice by generating new business and building trusted advisory relationships with key stakeholders. You will be expected to interact with senior client executives to identify and sell sizeable consulting projects and lead internal teams in delivering the work, as part of our "seller-doer" model. In addition, you will share in the responsibility of managing the business and staff, while creating their own intellectual capital. About You - experience, education, skills, and accomplishments MD, or a Masters / PhD in a life science field, or an MBA 12+ years of experience in life sciences consulting, of which at least 5 years have been as a senior client facing consulting leader Specialisation in New Product Planning, Transaction Advisory or Commercial Strategy and Transformation Extensive project management experience across small-medium-large sized project/case teams, and a range of project scopes and sizes (i.e., $150K to $1M+) Strong working knowledge of at least 2 to 3 high-interest therapy areas such as rare diseases, oncology, neurology, diabetes, auto-immune disease, and metabolism Experience working in an international environment which includes the US and Europe, and preferably with exposure to Emerging Markets It would be great if you also have Extensive rolodex of client relationships across major and mid-sized life sciences clients across the US and Europe Proven ability to generate project revenue and actively manage key account relationships Experience and ability to hire, lead, coach and mentor multiple direct reports The ability to generate at least $3M in annual single count revenue by maintaining existing clients and actively opening new accounts , with the aspiration to exceed $5M over time leveraging the Clarivate platform Stay abreast of current business and industry trends relevant to our clients' businesses What will you be doing in this role? Generate revenues through project sales, leveraging your own and Clarivate's rolodex of client relationships Support project planning and execution by overseeing project managers to ensure quality delivery on client commitments, needs and objectives, as well as managing project cost structure and margin to ensure profitability Maintain and enhance therapeutic and domain area expertise to apply during client engagements, thought leadership initiatives and business development efforts Inspire and motivate teams to help grow and retain talent through coaching and development at all levels Demonstrate commitment to personal and professional development through trainings, unstructured learnings, workshops and conferences Contribute to the social environment by executing assigned firm-building activities including knowledge management, internal training sessions and assisting with recruiting top talent; and engender a strong collegial culture that encourages and sustains camaraderie, support, apprenticeship model, growth-mindset, rise-above adversity drive, can-do attitude, among several other Clarivate values. Travel to/from client sites and external events as needed to serve as the face of Clarivate Consulting during external networking events, conferences, workshops, etc. About the Team You will work closely with our global Commercial Consulting team comprising 75 team members located in the US, Europe and Asia-Pacific, selling, leading and delivering New Product Planning, Transaction Advisory or Commercial Strategy and Transformation. As you build out your book of business, you will have the opportunity to bring additional team members on board with the requisite capabilities to assist you sell and deliver impactful work to Clarivate's clients Hours of Work This is a full-time permanent role working in a hybrid model from our London office. At Clarivate, we are committed to providing equal employment opportunities for all persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations. Similar Jobs (1) Senior Director - Head of Health Economics locations UK - London time type Full time posted on Posted 2 Days Ago Clarivate is a global leader in providing solutions to accelerate the lifecycle of innovation. Our bold mission is to help customers solve some of the world's most complex problems by providing actionable information and insights that reduce the time from new ideas to life-changing inventions in the areas of science and intellectual property. We help customers discover, protect and commercialize their inventions using our trusted subscription and technology-based solutions coupled with deep domain expertise. For more information, please visit .
May 18, 2024
Full time
Senior Director, Consulting page is loaded Senior Director, Consulting Apply locations UK - London time type Full time posted on Posted Yesterday job requisition id JREQ126619 As a Partner in our global Commercial Consulting practice, you will serve as a critical member of our leadership team, play a leading and vital role on client engagements and firm initiatives and will be specialized in one or more of the following domain areas New Product Planning Transaction Advisory Real World Evidence Pricing & Market Access Commercial Strategy and Transformation Leveraging your ability to generate revenues and actively manage key account relationships, you will be responsible for growing the consulting practice by generating new business and building trusted advisory relationships with key stakeholders. You will be expected to interact with senior client executives to identify and sell sizeable consulting projects and lead internal teams in delivering the work, as part of our "seller-doer" model. In addition, you will share in the responsibility of managing the business and staff, while creating their own intellectual capital. About You - experience, education, skills, and accomplishments MD, or a Masters / PhD in a life science field, or an MBA 12+ years of experience in life sciences consulting, of which at least 5 years have been as a senior client facing consulting leader Specialisation in New Product Planning, Transaction Advisory or Commercial Strategy and Transformation Extensive project management experience across small-medium-large sized project/case teams, and a range of project scopes and sizes (i.e., $150K to $1M+) Strong working knowledge of at least 2 to 3 high-interest therapy areas such as rare diseases, oncology, neurology, diabetes, auto-immune disease, and metabolism Experience working in an international environment which includes the US and Europe, and preferably with exposure to Emerging Markets It would be great if you also have Extensive rolodex of client relationships across major and mid-sized life sciences clients across the US and Europe Proven ability to generate project revenue and actively manage key account relationships Experience and ability to hire, lead, coach and mentor multiple direct reports The ability to generate at least $3M in annual single count revenue by maintaining existing clients and actively opening new accounts , with the aspiration to exceed $5M over time leveraging the Clarivate platform Stay abreast of current business and industry trends relevant to our clients' businesses What will you be doing in this role? Generate revenues through project sales, leveraging your own and Clarivate's rolodex of client relationships Support project planning and execution by overseeing project managers to ensure quality delivery on client commitments, needs and objectives, as well as managing project cost structure and margin to ensure profitability Maintain and enhance therapeutic and domain area expertise to apply during client engagements, thought leadership initiatives and business development efforts Inspire and motivate teams to help grow and retain talent through coaching and development at all levels Demonstrate commitment to personal and professional development through trainings, unstructured learnings, workshops and conferences Contribute to the social environment by executing assigned firm-building activities including knowledge management, internal training sessions and assisting with recruiting top talent; and engender a strong collegial culture that encourages and sustains camaraderie, support, apprenticeship model, growth-mindset, rise-above adversity drive, can-do attitude, among several other Clarivate values. Travel to/from client sites and external events as needed to serve as the face of Clarivate Consulting during external networking events, conferences, workshops, etc. About the Team You will work closely with our global Commercial Consulting team comprising 75 team members located in the US, Europe and Asia-Pacific, selling, leading and delivering New Product Planning, Transaction Advisory or Commercial Strategy and Transformation. As you build out your book of business, you will have the opportunity to bring additional team members on board with the requisite capabilities to assist you sell and deliver impactful work to Clarivate's clients Hours of Work This is a full-time permanent role working in a hybrid model from our London office. At Clarivate, we are committed to providing equal employment opportunities for all persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations. Similar Jobs (1) Senior Director - Head of Health Economics locations UK - London time type Full time posted on Posted 2 Days Ago Clarivate is a global leader in providing solutions to accelerate the lifecycle of innovation. Our bold mission is to help customers solve some of the world's most complex problems by providing actionable information and insights that reduce the time from new ideas to life-changing inventions in the areas of science and intellectual property. We help customers discover, protect and commercialize their inventions using our trusted subscription and technology-based solutions coupled with deep domain expertise. For more information, please visit .
To conduct a range of recruitment and development activities, to enable and inspire candidates to achieve the highest levels of independence throughout the candidate journey, by meeting and exceed performance targets for individual activity and job outcomes through to sustained employment, in compliance with legislation, contract and provider guidance, and Remploy's Quality procedures. To assign the candidate to the most appropriate element of the Remploy service or that of another service partner. To support candidates to identify their barriers to gaining employment and sustaining employment. To manage the candidate experience, inspire and gain commitment to overcome barriers through successful delivery of development plans at all stages of the candidate journey through to sustained employment. To meet or exceed KPIs and performance targets as set by the Line Manager To ensure contract compliance by accurate data entry, completion of contractual and internal documentation and/or provider guidance To make effective use of appropriate resources to ensure commerciality and value for money You may be required to perform one or more of the activities below as required Deliver a menu of appropriate development activities to create a pipeline for employment opportunities and which addresses the candidate's barriers to gaining or sustaining employment. Excellent communication skills with the ability to adapt to a wide range of communication and learning styles Strong interpersonal skills, specifically around listening, questioning and building relationships Influencing skills that promote commitment and action Customer focused with a strong commitment to customer care Disability Capability Computer skills Numeracy and literacy skills to facilitate management reporting Strong team player with a positive and flexible approach to both work and colleagues. Creative problem solving skills and a positive approach to challenging and overcoming limiting beliefs Ability to plan and organise workload to meet required targets and deadlines. Experience of people development in an individual and group environment Experience of working to structured targets and deadlines Desirable Demonstrable experience of working in role where, sales, promotional or influencing skills are required Welfare to Work Sector specific qualification eg The NVQ L3 in Employment Related Services Presentation skills Ability to network develop partnerships Experience of Gmail Key Business Priorities Maximising programme outcomes by meeting and exceeding targets relevant to the focus of the role Accurate identification of candidate support needs (both pre and post employment). Creating and delivering candidate Action Plans which facilitates overcoming the identified barriers within budget and to the appropriate standard EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. Your?Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
May 18, 2024
Full time
To conduct a range of recruitment and development activities, to enable and inspire candidates to achieve the highest levels of independence throughout the candidate journey, by meeting and exceed performance targets for individual activity and job outcomes through to sustained employment, in compliance with legislation, contract and provider guidance, and Remploy's Quality procedures. To assign the candidate to the most appropriate element of the Remploy service or that of another service partner. To support candidates to identify their barriers to gaining employment and sustaining employment. To manage the candidate experience, inspire and gain commitment to overcome barriers through successful delivery of development plans at all stages of the candidate journey through to sustained employment. To meet or exceed KPIs and performance targets as set by the Line Manager To ensure contract compliance by accurate data entry, completion of contractual and internal documentation and/or provider guidance To make effective use of appropriate resources to ensure commerciality and value for money You may be required to perform one or more of the activities below as required Deliver a menu of appropriate development activities to create a pipeline for employment opportunities and which addresses the candidate's barriers to gaining or sustaining employment. Excellent communication skills with the ability to adapt to a wide range of communication and learning styles Strong interpersonal skills, specifically around listening, questioning and building relationships Influencing skills that promote commitment and action Customer focused with a strong commitment to customer care Disability Capability Computer skills Numeracy and literacy skills to facilitate management reporting Strong team player with a positive and flexible approach to both work and colleagues. Creative problem solving skills and a positive approach to challenging and overcoming limiting beliefs Ability to plan and organise workload to meet required targets and deadlines. Experience of people development in an individual and group environment Experience of working to structured targets and deadlines Desirable Demonstrable experience of working in role where, sales, promotional or influencing skills are required Welfare to Work Sector specific qualification eg The NVQ L3 in Employment Related Services Presentation skills Ability to network develop partnerships Experience of Gmail Key Business Priorities Maximising programme outcomes by meeting and exceeding targets relevant to the focus of the role Accurate identification of candidate support needs (both pre and post employment). Creating and delivering candidate Action Plans which facilitates overcoming the identified barriers within budget and to the appropriate standard EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. Your?Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
To conduct a range of recruitment and development activities, to enable and inspire candidates to achieve the highest levels of independence throughout the candidate journey, by meeting and exceed performance targets for individual activity and job outcomes through to sustained employment, in compliance with legislation, contract and provider guidance, and Remploy's Quality procedures. Salary Range: Non-London = £26,000 - £29,000 London = £28,600 - £32,600 To assign the candidate to the most appropriate element of the Remploy service or that of another service partner. To support candidates to identify their barriers to gaining employment and sustaining employment. To manage the candidate experience, inspire and gain commitment to overcome barriers through successful delivery of development plans at all stages of the candidate journey through to sustained employment. To meet or exceed KPIs and performance targets as set by the Line Manager To ensure contract compliance by accurate data entry, completion of contractual and internal documentation and/or provider guidance To make effective use of appropriate resources to ensure commerciality and value for money You may be required to perform one or more of the activities below as required Deliver a menu of appropriate development activities to create a pipeline for employment opportunities and which addresses the candidate's barriers to gaining or sustaining employment. Excellent communication skills with the ability to adapt to a wide range of communication and learning styles Strong interpersonal skills, specifically around listening, questioning and building relationships Influencing skills that promote commitment and action Customer focused with a strong commitment to customer care Disability Capability Computer skills Numeracy and literacy skills to facilitate management reporting Strong team player with a positive and flexible approach to both work and colleagues. Creative problem solving skills and a positive approach to challenging and overcoming limiting beliefs Ability to plan and organise workload to meet required targets and deadlines. Experience of people development in an individual and group environment Experience of working to structured targets and deadlines Desirable Demonstrable experience of working in role where, sales, promotional or influencing skills are required Welfare to Work Sector specific qualification eg The NVQ L3 in Employment Related Services Presentation skills Ability to network develop partnerships Experience of Gmail Key Business Priorities Maximising programme outcomes by meeting and exceeding targets relevant to the focus of the role Accurate identification of candidate support needs (both pre and post employment). Creating and delivering candidate Action Plans which facilitates overcoming the identified barriers within budget and to the appropriate standard EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. Your?Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
May 18, 2024
Full time
To conduct a range of recruitment and development activities, to enable and inspire candidates to achieve the highest levels of independence throughout the candidate journey, by meeting and exceed performance targets for individual activity and job outcomes through to sustained employment, in compliance with legislation, contract and provider guidance, and Remploy's Quality procedures. Salary Range: Non-London = £26,000 - £29,000 London = £28,600 - £32,600 To assign the candidate to the most appropriate element of the Remploy service or that of another service partner. To support candidates to identify their barriers to gaining employment and sustaining employment. To manage the candidate experience, inspire and gain commitment to overcome barriers through successful delivery of development plans at all stages of the candidate journey through to sustained employment. To meet or exceed KPIs and performance targets as set by the Line Manager To ensure contract compliance by accurate data entry, completion of contractual and internal documentation and/or provider guidance To make effective use of appropriate resources to ensure commerciality and value for money You may be required to perform one or more of the activities below as required Deliver a menu of appropriate development activities to create a pipeline for employment opportunities and which addresses the candidate's barriers to gaining or sustaining employment. Excellent communication skills with the ability to adapt to a wide range of communication and learning styles Strong interpersonal skills, specifically around listening, questioning and building relationships Influencing skills that promote commitment and action Customer focused with a strong commitment to customer care Disability Capability Computer skills Numeracy and literacy skills to facilitate management reporting Strong team player with a positive and flexible approach to both work and colleagues. Creative problem solving skills and a positive approach to challenging and overcoming limiting beliefs Ability to plan and organise workload to meet required targets and deadlines. Experience of people development in an individual and group environment Experience of working to structured targets and deadlines Desirable Demonstrable experience of working in role where, sales, promotional or influencing skills are required Welfare to Work Sector specific qualification eg The NVQ L3 in Employment Related Services Presentation skills Ability to network develop partnerships Experience of Gmail Key Business Priorities Maximising programme outcomes by meeting and exceeding targets relevant to the focus of the role Accurate identification of candidate support needs (both pre and post employment). Creating and delivering candidate Action Plans which facilitates overcoming the identified barriers within budget and to the appropriate standard EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. Your?Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Company Description Following years of accelerated growth Culina Group is now a £2.2billion+ turnover business, employing over 22,000 staff, with a fleet of more than 5,000 vehicles. Culina Group operates from over 100+ depots across the UK and Ireland, serving more than 1,000 clients over its framework of chilled, ambient, contract packaging solutions and fresh and baked goods. Company Overview Stobart (Part of the Culina Group) is a leading ambient transport and logistics business, providing services to many of the UK's best known brands across core consumer and retail sectors. At Culina we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive A place where you're valued, challenged, and inspired! Job Description Due to continued growth, we are now seeking a HR Advisor to join our HR team at our client's site in Bridgwater. As HR Advisor you will be responsible for delivering a seamless and efficient operational service to all areas of the business, through the provision of effective first line advice and guidance to the people managers. This is a full time, permanent position working Monday to Friday 8.30am to 5pm offering a competitive salary and package and the opportunity to work with a forward thinking market leader. Job responsibilities of HR Advisor include: To work with and support the unionised work force on our clients site. Provide an efficient support service for HR, ensuring a fair and consistent application of HR policies and procedures. Provides first line advice, guidance and coaching to line managers for all matters relating to the full employee lifecycle, escalating complex or high-risk cases to HRBP Co-ordinate, attend and provide support for ER meetings as required. Responsibility for the completion of people related changes, including changes to Terms and Conditions and Approval to Recruit. Track and provide data as requested, using data to suggest and implement initiatives Championing and supporting group-wide processes, such as working with Central Functions in job evaluations and grading Maintenance of HR System holding employee information in timely and accurate manner Partner with Learning and Development and line managers to support in the identification and provision of training and development needs Consistently review and develop of people related processes, as appropriate, supporting the continual improvement of the function. Qualifications To apply for the role of HR Advisor you will possess the following skills, experiences and qualifications: CIPD Level 3 minimum ideally. Previous experience of working with a unionised work force. HR legislative understanding and knowledge Proven experience in advising on HR associated matters High attention to detail and accuracy Highly organised with the ability to manage conflicting priorities Adaptable/flexible Have a determined and resilient attitude towards work. Positive and credible with the ability to build trust, respect and openness Commercial and proactive mind-set High level IT skills using MS Office suite Excellent communication skills Additional Information As part of our drive to make Stobart's a great place to work. We are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers. Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives. Our People are the driving force behind our success, which is why we offer a wide range of benefits which include: Annual Leave Private Medical Cover - This gives you peace of mind, you have choice, flexibility and speed of access to the most clinically appropriate care via Bupa Pension scheme - we want colleagues to enjoy a comfortable retirements so we offer a great contribution Life Assurance - x 2 your annual salary Wellness - Via our Employee Assistance Programme we offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year Eye Care Vouchers - We can provide you with substantial savings with free eye tests and discounts on prescription glasses Reward & Recognition - We recognise that employees have gone the extra mile via Employee of the month and year, special recognition and long service awards. If you meet the requirements for the above role and are looking for your next career opportunity please apply now and become a part of our !
May 18, 2024
Full time
Company Description Following years of accelerated growth Culina Group is now a £2.2billion+ turnover business, employing over 22,000 staff, with a fleet of more than 5,000 vehicles. Culina Group operates from over 100+ depots across the UK and Ireland, serving more than 1,000 clients over its framework of chilled, ambient, contract packaging solutions and fresh and baked goods. Company Overview Stobart (Part of the Culina Group) is a leading ambient transport and logistics business, providing services to many of the UK's best known brands across core consumer and retail sectors. At Culina we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive A place where you're valued, challenged, and inspired! Job Description Due to continued growth, we are now seeking a HR Advisor to join our HR team at our client's site in Bridgwater. As HR Advisor you will be responsible for delivering a seamless and efficient operational service to all areas of the business, through the provision of effective first line advice and guidance to the people managers. This is a full time, permanent position working Monday to Friday 8.30am to 5pm offering a competitive salary and package and the opportunity to work with a forward thinking market leader. Job responsibilities of HR Advisor include: To work with and support the unionised work force on our clients site. Provide an efficient support service for HR, ensuring a fair and consistent application of HR policies and procedures. Provides first line advice, guidance and coaching to line managers for all matters relating to the full employee lifecycle, escalating complex or high-risk cases to HRBP Co-ordinate, attend and provide support for ER meetings as required. Responsibility for the completion of people related changes, including changes to Terms and Conditions and Approval to Recruit. Track and provide data as requested, using data to suggest and implement initiatives Championing and supporting group-wide processes, such as working with Central Functions in job evaluations and grading Maintenance of HR System holding employee information in timely and accurate manner Partner with Learning and Development and line managers to support in the identification and provision of training and development needs Consistently review and develop of people related processes, as appropriate, supporting the continual improvement of the function. Qualifications To apply for the role of HR Advisor you will possess the following skills, experiences and qualifications: CIPD Level 3 minimum ideally. Previous experience of working with a unionised work force. HR legislative understanding and knowledge Proven experience in advising on HR associated matters High attention to detail and accuracy Highly organised with the ability to manage conflicting priorities Adaptable/flexible Have a determined and resilient attitude towards work. Positive and credible with the ability to build trust, respect and openness Commercial and proactive mind-set High level IT skills using MS Office suite Excellent communication skills Additional Information As part of our drive to make Stobart's a great place to work. We are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers. Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives. Our People are the driving force behind our success, which is why we offer a wide range of benefits which include: Annual Leave Private Medical Cover - This gives you peace of mind, you have choice, flexibility and speed of access to the most clinically appropriate care via Bupa Pension scheme - we want colleagues to enjoy a comfortable retirements so we offer a great contribution Life Assurance - x 2 your annual salary Wellness - Via our Employee Assistance Programme we offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year Eye Care Vouchers - We can provide you with substantial savings with free eye tests and discounts on prescription glasses Reward & Recognition - We recognise that employees have gone the extra mile via Employee of the month and year, special recognition and long service awards. If you meet the requirements for the above role and are looking for your next career opportunity please apply now and become a part of our !
About SeedLegals We're the leading provider of automated legal solutions for startups in the UK, with offices in London and Paris, and a team in Ireland. We believe entrepreneurship should be accessible to everyone. Since we launched in 2016, we've served more than 50,000 startups who have collectively raised more than £2 billion on our platform. We've changed how early-stage companies fundraise, reward their teams and scale their businesses, forever. Our values are key to our success; here at SeedLegals, we: Invest and trust in each other; Are committed to a growth mindset; Embrace diversity and cultivate inclusion; And are driven by customer success. About the Legal Team We are an international team of around 17 people, with team members in each of our key locations. Unlike other in-house roles, at SeedLegals, our lawyers are right in the middle of our products - helping to shape (at scale) the way in which companies raise money. In London we are split into three teams: GC, Legal Product and Advisory (including VC Advisory and our GCaaS team). Whilst each team has a clear remit, we work collaboratively to continuously improve our products, deliver value to our customers and insulate the business from all the typical risks that high-growth tech companies face. SeedLegals offers its lawyers the chance to work in a variety of roles, all of which have a genuine and realisable impact on our revenue and growth - whilst we sell automated solutions, it is our outstanding team behind the scenes that create, maintain and support our platform products. We are committed to continuous learning and development as a business and as a legal team: we have arrangements in place with leading tech law firms to place our team members on secondment so that they can keep current with market trends and continue building their network, a variety of on-line learning tools, a partnership with the BARBRI, who deliver ongoing training and support to our team at all levels from SQE through to practical and management skills and, most importantly, we learn from each other in a psychologically safe space in which no idea is too outrageous to be given air time. Our global team all contribute to this learning environment, sharing ideas and best practice. About the Role In 2023 SeedLegals launched a new service to augment our platform offering for our customers: General Counsel as a Service (GCaaS). We recognised that, as our customers grow their businesses, they start to generate recurring legal needs which go beyond the bounds of our platform - this could be commercial contract negotiations, employment matters, IP or data protection issues. The concept is simple: the customer pays for an annual subscription and gains access to one of our fantastic lawyers who will be on hand for a defined number of hours throughout the year. Our lawyers embed within the customer's business and deliver support and advice to help them scale. You will work in the Advisory Team, alongside some truly talented lawyers, providing direct advice and support to our GCaaS customers as though you were their very own GC. You'll work with many of the UK's most innovative companies and, perhaps most excitingly, you will help us shape the strategy for this new service and be at the forefront of an exciting and successful business line. When you're not working with clients or on strategy, you'll have the opportunity to contribute to our knowledge bank, product roadmap and our own internal legal needs and much more (you can even learn to code). Throughout 2023 we have acquired 45+ GCaaS customers, with more in the pipeline. So it's safe to say we have big plans for 2024 and beyond! Some of our most loyal customers include: Doccla Legal OS Skyral The Big Ideas Group The role offers a truly unique opportunity to work in an in-house environment at a thriving global scale-up, whilst building a portfolio of tech and high growth customers that you help to nurture and scale. You'll accelerate your in-house experience faster than you ever thought possible and have fun doing so. We aren't fussy about PQE; all you need is an entrepreneurial mindset, enough in-house experience to support early-stage companies' legal needs and a strong team spirit. Application Process Rather than submit a traditional cover letter, we ask that you instead reflect on our company values and explain how you have exhibited values of the same or a similar nature in your previous roles. Your cover letter will be part of the conversation in your first interview, as our team dives deeper into your response and formulates their initial interview questions around it. There is no right or wrong format to your cover letter, feel free to interpret as you see fit and same goes for our values! 30 minutes culture discussion with our Chief Legal Officer 90 minutes technical assessment with two members of our GCaaS team 30 minutes with our CEO As part of the SeedLegals team you'll receive: Share options: the option to buy shares in SeedLegals in the future, via our share option scheme Pension 25 days annual leave + bank holidays + your birthday off 3 volunteer days per year: time off to support a charity or not-for-profit organisation you care about. Private healthcare Life insurance and critical illness cover Classpass: discounted access to studios, gyms, salons and spas near you Cycle-to-work scheme Weekly allowance for a free lunch in the office once a week £250 WFH allowance to set up or enhance your home workstation Annual learning budget for training courses, conferences and books
May 18, 2024
Full time
About SeedLegals We're the leading provider of automated legal solutions for startups in the UK, with offices in London and Paris, and a team in Ireland. We believe entrepreneurship should be accessible to everyone. Since we launched in 2016, we've served more than 50,000 startups who have collectively raised more than £2 billion on our platform. We've changed how early-stage companies fundraise, reward their teams and scale their businesses, forever. Our values are key to our success; here at SeedLegals, we: Invest and trust in each other; Are committed to a growth mindset; Embrace diversity and cultivate inclusion; And are driven by customer success. About the Legal Team We are an international team of around 17 people, with team members in each of our key locations. Unlike other in-house roles, at SeedLegals, our lawyers are right in the middle of our products - helping to shape (at scale) the way in which companies raise money. In London we are split into three teams: GC, Legal Product and Advisory (including VC Advisory and our GCaaS team). Whilst each team has a clear remit, we work collaboratively to continuously improve our products, deliver value to our customers and insulate the business from all the typical risks that high-growth tech companies face. SeedLegals offers its lawyers the chance to work in a variety of roles, all of which have a genuine and realisable impact on our revenue and growth - whilst we sell automated solutions, it is our outstanding team behind the scenes that create, maintain and support our platform products. We are committed to continuous learning and development as a business and as a legal team: we have arrangements in place with leading tech law firms to place our team members on secondment so that they can keep current with market trends and continue building their network, a variety of on-line learning tools, a partnership with the BARBRI, who deliver ongoing training and support to our team at all levels from SQE through to practical and management skills and, most importantly, we learn from each other in a psychologically safe space in which no idea is too outrageous to be given air time. Our global team all contribute to this learning environment, sharing ideas and best practice. About the Role In 2023 SeedLegals launched a new service to augment our platform offering for our customers: General Counsel as a Service (GCaaS). We recognised that, as our customers grow their businesses, they start to generate recurring legal needs which go beyond the bounds of our platform - this could be commercial contract negotiations, employment matters, IP or data protection issues. The concept is simple: the customer pays for an annual subscription and gains access to one of our fantastic lawyers who will be on hand for a defined number of hours throughout the year. Our lawyers embed within the customer's business and deliver support and advice to help them scale. You will work in the Advisory Team, alongside some truly talented lawyers, providing direct advice and support to our GCaaS customers as though you were their very own GC. You'll work with many of the UK's most innovative companies and, perhaps most excitingly, you will help us shape the strategy for this new service and be at the forefront of an exciting and successful business line. When you're not working with clients or on strategy, you'll have the opportunity to contribute to our knowledge bank, product roadmap and our own internal legal needs and much more (you can even learn to code). Throughout 2023 we have acquired 45+ GCaaS customers, with more in the pipeline. So it's safe to say we have big plans for 2024 and beyond! Some of our most loyal customers include: Doccla Legal OS Skyral The Big Ideas Group The role offers a truly unique opportunity to work in an in-house environment at a thriving global scale-up, whilst building a portfolio of tech and high growth customers that you help to nurture and scale. You'll accelerate your in-house experience faster than you ever thought possible and have fun doing so. We aren't fussy about PQE; all you need is an entrepreneurial mindset, enough in-house experience to support early-stage companies' legal needs and a strong team spirit. Application Process Rather than submit a traditional cover letter, we ask that you instead reflect on our company values and explain how you have exhibited values of the same or a similar nature in your previous roles. Your cover letter will be part of the conversation in your first interview, as our team dives deeper into your response and formulates their initial interview questions around it. There is no right or wrong format to your cover letter, feel free to interpret as you see fit and same goes for our values! 30 minutes culture discussion with our Chief Legal Officer 90 minutes technical assessment with two members of our GCaaS team 30 minutes with our CEO As part of the SeedLegals team you'll receive: Share options: the option to buy shares in SeedLegals in the future, via our share option scheme Pension 25 days annual leave + bank holidays + your birthday off 3 volunteer days per year: time off to support a charity or not-for-profit organisation you care about. Private healthcare Life insurance and critical illness cover Classpass: discounted access to studios, gyms, salons and spas near you Cycle-to-work scheme Weekly allowance for a free lunch in the office once a week £250 WFH allowance to set up or enhance your home workstation Annual learning budget for training courses, conferences and books
Company Description Following years of accelerated growth Culina Group is now a £2.2billion+ turnover business, employing over 22,000 staff, with a fleet of more than 5,000 vehicles. Culina Group operates from over 100+ depots across the UK and Ireland, serving more than 1,000 clients over its framework of chilled, ambient, contract packaging solutions and fresh and baked goods. Company Overview Stobart (Part of the Culina Group) is a leading ambient transport and logistics business, providing services to many of the UK's best known brands across core consumer and retail sectors. At Culina we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive A place where you're valued, challenged, and inspired! Job Description Due to continued growth, we are now seeking a HR Advisor to join our HR team at our client's site in Bridgwater. As HR Advisor you will be responsible for delivering a seamless and efficient operational service to all areas of the business, through the provision of effective first line advice and guidance to the people managers. This is a full time, permanent position working Monday to Friday 8.30am to 5pm offering a competitive salary and package and the opportunity to work with a forward thinking market leader. Job responsibilities of HR Advisor include: To work with and support the unionised work force on our clients site. Provide an efficient support service for HR, ensuring a fair and consistent application of HR policies and procedures. Provides first line advice, guidance and coaching to line managers for all matters relating to the full employee lifecycle, escalating complex or high-risk cases to HRBP Co-ordinate, attend and provide support for ER meetings as required. Responsibility for the completion of people related changes, including changes to Terms and Conditions and Approval to Recruit. Track and provide data as requested, using data to suggest and implement initiatives Championing and supporting group-wide processes, such as working with Central Functions in job evaluations and grading Maintenance of HR System holding employee information in timely and accurate manner Partner with Learning and Development and line managers to support in the identification and provision of training and development needs Consistently review and develop of people related processes, as appropriate, supporting the continual improvement of the function. Qualifications To apply for the role of HR Advisor you will possess the following skills, experiences and qualifications: CIPD Level 3 minimum ideally. Previous experience of working with a unionised work force. HR legislative understanding and knowledge Proven experience in advising on HR associated matters High attention to detail and accuracy Highly organised with the ability to manage conflicting priorities Adaptable/flexible Have a determined and resilient attitude towards work. Positive and credible with the ability to build trust, respect and openness Commercial and proactive mind-set High level IT skills using MS Office suite Excellent communication skills Additional Information As part of our drive to make Stobart's a great place to work. We are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers. Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives. Our People are the driving force behind our success, which is why we offer a wide range of benefits which include: Annual Leave Private Medical Cover - This gives you peace of mind, you have choice, flexibility and speed of access to the most clinically appropriate care via Bupa Pension scheme - we want colleagues to enjoy a comfortable retirements so we offer a great contribution Life Assurance - x 2 your annual salary Wellness - Via our Employee Assistance Programme we offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year Eye Care Vouchers - We can provide you with substantial savings with free eye tests and discounts on prescription glasses Reward & Recognition - We recognise that employees have gone the extra mile via Employee of the month and year, special recognition and long service awards. If you meet the requirements for the above role and are looking for your next career opportunity please apply now and become a part of our !
May 17, 2024
Full time
Company Description Following years of accelerated growth Culina Group is now a £2.2billion+ turnover business, employing over 22,000 staff, with a fleet of more than 5,000 vehicles. Culina Group operates from over 100+ depots across the UK and Ireland, serving more than 1,000 clients over its framework of chilled, ambient, contract packaging solutions and fresh and baked goods. Company Overview Stobart (Part of the Culina Group) is a leading ambient transport and logistics business, providing services to many of the UK's best known brands across core consumer and retail sectors. At Culina we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive A place where you're valued, challenged, and inspired! Job Description Due to continued growth, we are now seeking a HR Advisor to join our HR team at our client's site in Bridgwater. As HR Advisor you will be responsible for delivering a seamless and efficient operational service to all areas of the business, through the provision of effective first line advice and guidance to the people managers. This is a full time, permanent position working Monday to Friday 8.30am to 5pm offering a competitive salary and package and the opportunity to work with a forward thinking market leader. Job responsibilities of HR Advisor include: To work with and support the unionised work force on our clients site. Provide an efficient support service for HR, ensuring a fair and consistent application of HR policies and procedures. Provides first line advice, guidance and coaching to line managers for all matters relating to the full employee lifecycle, escalating complex or high-risk cases to HRBP Co-ordinate, attend and provide support for ER meetings as required. Responsibility for the completion of people related changes, including changes to Terms and Conditions and Approval to Recruit. Track and provide data as requested, using data to suggest and implement initiatives Championing and supporting group-wide processes, such as working with Central Functions in job evaluations and grading Maintenance of HR System holding employee information in timely and accurate manner Partner with Learning and Development and line managers to support in the identification and provision of training and development needs Consistently review and develop of people related processes, as appropriate, supporting the continual improvement of the function. Qualifications To apply for the role of HR Advisor you will possess the following skills, experiences and qualifications: CIPD Level 3 minimum ideally. Previous experience of working with a unionised work force. HR legislative understanding and knowledge Proven experience in advising on HR associated matters High attention to detail and accuracy Highly organised with the ability to manage conflicting priorities Adaptable/flexible Have a determined and resilient attitude towards work. Positive and credible with the ability to build trust, respect and openness Commercial and proactive mind-set High level IT skills using MS Office suite Excellent communication skills Additional Information As part of our drive to make Stobart's a great place to work. We are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers. Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives. Our People are the driving force behind our success, which is why we offer a wide range of benefits which include: Annual Leave Private Medical Cover - This gives you peace of mind, you have choice, flexibility and speed of access to the most clinically appropriate care via Bupa Pension scheme - we want colleagues to enjoy a comfortable retirements so we offer a great contribution Life Assurance - x 2 your annual salary Wellness - Via our Employee Assistance Programme we offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year Eye Care Vouchers - We can provide you with substantial savings with free eye tests and discounts on prescription glasses Reward & Recognition - We recognise that employees have gone the extra mile via Employee of the month and year, special recognition and long service awards. If you meet the requirements for the above role and are looking for your next career opportunity please apply now and become a part of our !
MBDA is seeking a qualified Junior Legal Advisor to join our team in Stevenage. This is an exceptional opportunity to be part of a dynamic organisation that is at the forefront of technological innovation in the defence industry! Job Title: Junior Legal Advisor Salary: Circa £65,000 depending on experience Location: Stevenage (we may be able to offer a relocation package for this role) Dynamic (hybrid) working: 2-3 days per week on-site due to workload classification Security Clearance: British Citizen or a Dual UK national with British citizenship Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. The opportunity: You will act as a trusted Junior Legal Adviser, assisting various stakeholders throughout the business, including the senior management team. You will provide commercially orientated legal advice principally to the UK business, colleagues abroad, as required. You will work in the UK Legal Team, which currently consists of five lawyers who are firmly integrated into the wider international legal team (offering you the opportunity for international travel) Your aim is to: Ensure that the business/projects operate with minimum acceptable risk with regard to legal implications; Assist the business to avoid taking on risks/liabilities which could have a material financial and/or reputational impact on the Company; provide advice to all departments within the Company, and also provide guidance/advice across our Group; Engage and mange external legal support (where required) within approved budgets; Promote effective corporate governance; Conduct horizon scanning and advise on legal and regulatory change. You will provide advice on matters including: Contractual terms (e.g. sales and marketing, procurement, R&D, co-operation and partnering and security related agreements, IT); Disputes; Employment; Intellectual property; Regulatory issues; Treasury matters; Company secretarial duties, including board minutes and resolutions; DEFCONs and other Government/s terms; Provision of training, particularly to the Procurement and Commercial functions on contractual terms and conditions and DEFCONs; What we're looking for from you: We are looking for someone who can demonstrate good legal skills, who is happy to be a "generalist" and, where there are gaps in their existing legal knowledge, has a desire to learn on the job and expand their competencies. In particular, you will: Be a qualified Solicitor or Barrister with 3-5 years' experience; Have academic qualifications of LLB, BA (Law) and above, with PQE; Have worked in a private practice law firm. Experience working in an in-house Legal team is an advantage; Possess the skills and authority to convince clients, both in-house and external; Be capable of interfacing easily with other functions in a multi-cultural environment; Possess strong drafting, legal analysis and negotiating skills; Be able to generate commercial risk-based solutions; Interested? Apply now! Our company: MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. What we can offer you: Company Bonus: Bonus of up to 21% of base salary Pension: maximum total (employer and employee) contribution of up to 14% Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave. Enhancements are available for paternity leave, neonatal leave and fertility testing and treatments. Facilities: Fantastic site facilities including subsidised meals, free car parking and much more Training and Development: Excellent career progression, training and career development opportunities Our Business: We respect new perspectives and experiences, and we value our collaborative ways of working. We are committed to growing and supporting diversity in our workforce and ensuring everyone has an equal opportunity to reach their potential. MBDA is proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. We also welcome applicants who are looking for flexible working arrangements. Follow us on LinkedIn (MBDA), Twitter Instagram (lifeatMBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.
May 17, 2024
Full time
MBDA is seeking a qualified Junior Legal Advisor to join our team in Stevenage. This is an exceptional opportunity to be part of a dynamic organisation that is at the forefront of technological innovation in the defence industry! Job Title: Junior Legal Advisor Salary: Circa £65,000 depending on experience Location: Stevenage (we may be able to offer a relocation package for this role) Dynamic (hybrid) working: 2-3 days per week on-site due to workload classification Security Clearance: British Citizen or a Dual UK national with British citizenship Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. The opportunity: You will act as a trusted Junior Legal Adviser, assisting various stakeholders throughout the business, including the senior management team. You will provide commercially orientated legal advice principally to the UK business, colleagues abroad, as required. You will work in the UK Legal Team, which currently consists of five lawyers who are firmly integrated into the wider international legal team (offering you the opportunity for international travel) Your aim is to: Ensure that the business/projects operate with minimum acceptable risk with regard to legal implications; Assist the business to avoid taking on risks/liabilities which could have a material financial and/or reputational impact on the Company; provide advice to all departments within the Company, and also provide guidance/advice across our Group; Engage and mange external legal support (where required) within approved budgets; Promote effective corporate governance; Conduct horizon scanning and advise on legal and regulatory change. You will provide advice on matters including: Contractual terms (e.g. sales and marketing, procurement, R&D, co-operation and partnering and security related agreements, IT); Disputes; Employment; Intellectual property; Regulatory issues; Treasury matters; Company secretarial duties, including board minutes and resolutions; DEFCONs and other Government/s terms; Provision of training, particularly to the Procurement and Commercial functions on contractual terms and conditions and DEFCONs; What we're looking for from you: We are looking for someone who can demonstrate good legal skills, who is happy to be a "generalist" and, where there are gaps in their existing legal knowledge, has a desire to learn on the job and expand their competencies. In particular, you will: Be a qualified Solicitor or Barrister with 3-5 years' experience; Have academic qualifications of LLB, BA (Law) and above, with PQE; Have worked in a private practice law firm. Experience working in an in-house Legal team is an advantage; Possess the skills and authority to convince clients, both in-house and external; Be capable of interfacing easily with other functions in a multi-cultural environment; Possess strong drafting, legal analysis and negotiating skills; Be able to generate commercial risk-based solutions; Interested? Apply now! Our company: MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. What we can offer you: Company Bonus: Bonus of up to 21% of base salary Pension: maximum total (employer and employee) contribution of up to 14% Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave. Enhancements are available for paternity leave, neonatal leave and fertility testing and treatments. Facilities: Fantastic site facilities including subsidised meals, free car parking and much more Training and Development: Excellent career progression, training and career development opportunities Our Business: We respect new perspectives and experiences, and we value our collaborative ways of working. We are committed to growing and supporting diversity in our workforce and ensuring everyone has an equal opportunity to reach their potential. MBDA is proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. We also welcome applicants who are looking for flexible working arrangements. Follow us on LinkedIn (MBDA), Twitter Instagram (lifeatMBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.
Job Title: Assistant Store Manager Location: Cambridge Hours: 37.5 Type: Permanent We are seeking a sales and service-focused individual to join our award-winning Retail team as an Assistant Store Manager. We need somebody that can coach and develop others in their team - enabling them to deliver exceptional customer service and upsell our awesome products in store. The part you play will be instrumental, supporting our Store Managers and making sure our stores run smoothly. You'll also have the opportunity to develop your career to Store Manager and beyond and really kick your career up a level. Our people make us who we are. We are diverse and inclusive, and it is important that you can feel like you belong here. We value everybody for who they are and what they bring to the table, supporting one another as we continue to deliver for our customers. Are you passionate about leading a team to success? Can you inspire and coach a team to deliver the best customer experience, whilst exceeding sales? Job Description Support the running of our retail stores and achieve KPI's Ensure we always deliver unbeatable customer service and leading by example Support a team in encouraging customers to enjoy our products - ensuring Advisors drive sales Provide day to day operational assistance to the Store Manager Coaching and developing your team to achieve high performance Qualifications Working in a store management team to organise and support a team A passion for customer service and leading by example Experience working to and exceeding sales targets and KPIs Experiencing managing a team and focusing on development Additional Information The role supports the Store Manager on the development and delivery of the store business targets, in line with the strategic priorities for the area, ensuring sustainable commercial growth. You will also ensure the store delivers a great customer experience through leading, engaging and inspiring a store team. If you want to make an immediate and tangible difference to a Retail Team then apply now. Project People is acting as an Employment Agency in relation to this vacancy.
May 17, 2024
Full time
Job Title: Assistant Store Manager Location: Cambridge Hours: 37.5 Type: Permanent We are seeking a sales and service-focused individual to join our award-winning Retail team as an Assistant Store Manager. We need somebody that can coach and develop others in their team - enabling them to deliver exceptional customer service and upsell our awesome products in store. The part you play will be instrumental, supporting our Store Managers and making sure our stores run smoothly. You'll also have the opportunity to develop your career to Store Manager and beyond and really kick your career up a level. Our people make us who we are. We are diverse and inclusive, and it is important that you can feel like you belong here. We value everybody for who they are and what they bring to the table, supporting one another as we continue to deliver for our customers. Are you passionate about leading a team to success? Can you inspire and coach a team to deliver the best customer experience, whilst exceeding sales? Job Description Support the running of our retail stores and achieve KPI's Ensure we always deliver unbeatable customer service and leading by example Support a team in encouraging customers to enjoy our products - ensuring Advisors drive sales Provide day to day operational assistance to the Store Manager Coaching and developing your team to achieve high performance Qualifications Working in a store management team to organise and support a team A passion for customer service and leading by example Experience working to and exceeding sales targets and KPIs Experiencing managing a team and focusing on development Additional Information The role supports the Store Manager on the development and delivery of the store business targets, in line with the strategic priorities for the area, ensuring sustainable commercial growth. You will also ensure the store delivers a great customer experience through leading, engaging and inspiring a store team. If you want to make an immediate and tangible difference to a Retail Team then apply now. Project People is acting as an Employment Agency in relation to this vacancy.
Company Description Following years of accelerated growth Culina Group is now a £2.2billion+ turnover business, employing over 22,000 staff, with a fleet of more than 5,000 vehicles. Culina Group operates from over 100+ depots across the UK and Ireland, serving more than 1,000 clients over its framework of chilled, ambient, contract packaging solutions and fresh and baked goods. Company Overview Stobart (Part of the Culina Group) is a leading ambient transport and logistics business, providing services to many of the UK's best known brands across core consumer and retail sectors. At Culina we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive A place where you're valued, challenged, and inspired! Job Description Due to continued growth, we are now seeking a HR Advisor to join our HR team at our client's site in Bridgwater. As HR Advisor you will be responsible for delivering a seamless and efficient operational service to all areas of the business, through the provision of effective first line advice and guidance to the people managers. This is a full time, permanent position working Monday to Friday 8.30am to 5pm offering a competitive salary and package and the opportunity to work with a forward thinking market leader. Job responsibilities of HR Advisor include: To work with and support the unionised work force on our clients site. Provide an efficient support service for HR, ensuring a fair and consistent application of HR policies and procedures. Provides first line advice, guidance and coaching to line managers for all matters relating to the full employee lifecycle, escalating complex or high-risk cases to HRBP Co-ordinate, attend and provide support for ER meetings as required. Responsibility for the completion of people related changes, including changes to Terms and Conditions and Approval to Recruit. Track and provide data as requested, using data to suggest and implement initiatives Championing and supporting group-wide processes, such as working with Central Functions in job evaluations and grading Maintenance of HR System holding employee information in timely and accurate manner Partner with Learning and Development and line managers to support in the identification and provision of training and development needs Consistently review and develop of people related processes, as appropriate, supporting the continual improvement of the function. Qualifications To apply for the role of HR Advisor you will possess the following skills, experiences and qualifications: CIPD Level 3 minimum ideally. Previous experience of working with a unionised work force. HR legislative understanding and knowledge Proven experience in advising on HR associated matters High attention to detail and accuracy Highly organised with the ability to manage conflicting priorities Adaptable/flexible Have a determined and resilient attitude towards work. Positive and credible with the ability to build trust, respect and openness Commercial and proactive mind-set High level IT skills using MS Office suite Excellent communication skills Additional Information As part of our drive to make Stobart's a great place to work. We are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers. Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives. Our People are the driving force behind our success, which is why we offer a wide range of benefits which include: Annual Leave Private Medical Cover - This gives you peace of mind, you have choice, flexibility and speed of access to the most clinically appropriate care via Bupa Pension scheme - we want colleagues to enjoy a comfortable retirements so we offer a great contribution Life Assurance - x 2 your annual salary Wellness - Via our Employee Assistance Programme we offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year Eye Care Vouchers - We can provide you with substantial savings with free eye tests and discounts on prescription glasses Reward & Recognition - We recognise that employees have gone the extra mile via Employee of the month and year, special recognition and long service awards. If you meet the requirements for the above role and are looking for your next career opportunity please apply now and become a part of our !
May 17, 2024
Full time
Company Description Following years of accelerated growth Culina Group is now a £2.2billion+ turnover business, employing over 22,000 staff, with a fleet of more than 5,000 vehicles. Culina Group operates from over 100+ depots across the UK and Ireland, serving more than 1,000 clients over its framework of chilled, ambient, contract packaging solutions and fresh and baked goods. Company Overview Stobart (Part of the Culina Group) is a leading ambient transport and logistics business, providing services to many of the UK's best known brands across core consumer and retail sectors. At Culina we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive A place where you're valued, challenged, and inspired! Job Description Due to continued growth, we are now seeking a HR Advisor to join our HR team at our client's site in Bridgwater. As HR Advisor you will be responsible for delivering a seamless and efficient operational service to all areas of the business, through the provision of effective first line advice and guidance to the people managers. This is a full time, permanent position working Monday to Friday 8.30am to 5pm offering a competitive salary and package and the opportunity to work with a forward thinking market leader. Job responsibilities of HR Advisor include: To work with and support the unionised work force on our clients site. Provide an efficient support service for HR, ensuring a fair and consistent application of HR policies and procedures. Provides first line advice, guidance and coaching to line managers for all matters relating to the full employee lifecycle, escalating complex or high-risk cases to HRBP Co-ordinate, attend and provide support for ER meetings as required. Responsibility for the completion of people related changes, including changes to Terms and Conditions and Approval to Recruit. Track and provide data as requested, using data to suggest and implement initiatives Championing and supporting group-wide processes, such as working with Central Functions in job evaluations and grading Maintenance of HR System holding employee information in timely and accurate manner Partner with Learning and Development and line managers to support in the identification and provision of training and development needs Consistently review and develop of people related processes, as appropriate, supporting the continual improvement of the function. Qualifications To apply for the role of HR Advisor you will possess the following skills, experiences and qualifications: CIPD Level 3 minimum ideally. Previous experience of working with a unionised work force. HR legislative understanding and knowledge Proven experience in advising on HR associated matters High attention to detail and accuracy Highly organised with the ability to manage conflicting priorities Adaptable/flexible Have a determined and resilient attitude towards work. Positive and credible with the ability to build trust, respect and openness Commercial and proactive mind-set High level IT skills using MS Office suite Excellent communication skills Additional Information As part of our drive to make Stobart's a great place to work. We are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers. Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives. Our People are the driving force behind our success, which is why we offer a wide range of benefits which include: Annual Leave Private Medical Cover - This gives you peace of mind, you have choice, flexibility and speed of access to the most clinically appropriate care via Bupa Pension scheme - we want colleagues to enjoy a comfortable retirements so we offer a great contribution Life Assurance - x 2 your annual salary Wellness - Via our Employee Assistance Programme we offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year Eye Care Vouchers - We can provide you with substantial savings with free eye tests and discounts on prescription glasses Reward & Recognition - We recognise that employees have gone the extra mile via Employee of the month and year, special recognition and long service awards. If you meet the requirements for the above role and are looking for your next career opportunity please apply now and become a part of our !
Customer Service Advisor Birmingham Depot Are you looking to join a business with good employment prospects, where you can progress, develop and make a difference to your career, then Hartshorne could be for you. The Hartshorne Group is one of the leading commercial vehicle distributors for the West Midlands, East Midlands, Derbyshire, Nottinghamshire, Shropshire and Staffordshire. We provide full parts & service facilities for Volvo Truck & Bus as well as new and used sales, plus a diverse range of associated services. "An exciting opportunity has arisen for a Customer Service Advisor to join our fantastic team in Birmingham Depot". Requirements The successful candidate will have a positive, 'can do' attitude, and willingness to work as part of an effective team. You should be a good team player and exceed customer expectations in delivering a 1st class service. Commercial experience in a similar environment or previous experience within a similar role would be a distinct advantage however full training will be given. Hours Monday to Friday: 08.30am - 17.00pm 1 in 4 Saturday mornings There needs some degree of flexibility within the role. The Role - With the team oversee the day to day activities of the service reception desk. - Book in vehicles using the planner for repairs, servicing and liaising with the workshop on vehicle updates. - Liaise with customers, advise on progress, seek authority to carry out further repairs, invoicing, take payment and deal with customers enquiries. - Proactively contact customers ensuring that the customer is satisfied with work completed. - Ensure administration procedures are followed. - Maintain CSI (customer satisfaction index) performance. - Informing customers of current service promotions. Benefits - Holidays increase with length of service. - In house product training programme. - An excellent contributory pension scheme. - A comprehensive healthcare cash plan. - Access to company promoted saving platform. The Hartshorne Group prides ourselves on providing excellent levels of customer service first time every time. Our commitment to our staff, training and well-being is at the forefront of our business.
May 17, 2024
Full time
Customer Service Advisor Birmingham Depot Are you looking to join a business with good employment prospects, where you can progress, develop and make a difference to your career, then Hartshorne could be for you. The Hartshorne Group is one of the leading commercial vehicle distributors for the West Midlands, East Midlands, Derbyshire, Nottinghamshire, Shropshire and Staffordshire. We provide full parts & service facilities for Volvo Truck & Bus as well as new and used sales, plus a diverse range of associated services. "An exciting opportunity has arisen for a Customer Service Advisor to join our fantastic team in Birmingham Depot". Requirements The successful candidate will have a positive, 'can do' attitude, and willingness to work as part of an effective team. You should be a good team player and exceed customer expectations in delivering a 1st class service. Commercial experience in a similar environment or previous experience within a similar role would be a distinct advantage however full training will be given. Hours Monday to Friday: 08.30am - 17.00pm 1 in 4 Saturday mornings There needs some degree of flexibility within the role. The Role - With the team oversee the day to day activities of the service reception desk. - Book in vehicles using the planner for repairs, servicing and liaising with the workshop on vehicle updates. - Liaise with customers, advise on progress, seek authority to carry out further repairs, invoicing, take payment and deal with customers enquiries. - Proactively contact customers ensuring that the customer is satisfied with work completed. - Ensure administration procedures are followed. - Maintain CSI (customer satisfaction index) performance. - Informing customers of current service promotions. Benefits - Holidays increase with length of service. - In house product training programme. - An excellent contributory pension scheme. - A comprehensive healthcare cash plan. - Access to company promoted saving platform. The Hartshorne Group prides ourselves on providing excellent levels of customer service first time every time. Our commitment to our staff, training and well-being is at the forefront of our business.