Requirements: International or National CPC Experience in Transport project management and implementation. knowledge of FMCG distribution. Previous management of large distribution teams within a transport environment. Good working knowledge of distribution operations and associated legislation. Financial understanding and acumen. Strong knowledge of Health and Safety laws and requirements. Join our team and be part of a company that values its people, customers, and financial success. Apply today, and let's protect the pound together! About the opportunity We're seeking a talented Transport Manager to join our dynamic team in Harlow. You will report to our Distribution Centre Controller and lead two Shift Managers and a Compliance Manager. You will be financially savvy and naturally look for ways to improve service to store and achieve your KPIs and Budget. You will also create a strong Health and Safety culture and a safe place to work for all colleagues within Transport. If you are passionate about leading a team and making a positive impact? If so, join our company, where we value "care for our colleagues," "love our customers," and "protect the pound. We reserve the right to close this vacancy early if we receive a high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible. Why choose us? An annual bonus acknowledging your contributions to our success. Benefit from a car allowance that supports your daily commute and adds convenience to your work-life balance. Professional development, including the opportunity to pursue up to Level 4 qualification (Logistics & Warehousing or Transport) through our apprenticeship programme. A comprehensive induction plan and the opportunity to complete in-house development programmes set you up for success. Holiday allowance is increasing by one day per year (up to 33 days) with the option to purchase additional days after two years' service, plus an extra day off for your birthday. In-store discount of 10% and exclusive discounts through our colleague benefits online portal. All year-round initiatives to recognise and reward our colleagues. Enhanced family-friendly benefits and life assurance. Access to Employee Assistance to support your well-being. Responsibilities: Managing and controlling the transport budget for both ambient and chilled transport operations to achieve the budgeted cost per case. Managing the schedule of maintenance, repair, taxation, MOTs, and regulatory approval for the internal fleet. Ensuring all defect reporting and rectification processes are robust and followed correctly. Negotiating opportunities for the backhaul initiative, thereby reducing overall costs. Leading the Transport Shift Managers, Transport Team Managers and Transport Coordinators proactively, ensuring effective planning of all activities. Attending all Distribution Centre meetings, including senior team meetings, the Distribution Centre USDAW Forum, financial and seasonal planning and H&S meetings. About us Since our humble beginnings in 1990, Poundland has evolved into a retail powerhouse with over 900 stores and nearly 18,500 dedicated colleagues across the UK and Republic of Ireland. The addition of Dealz in 2011 further solidified our presence, enabling us to reach millions of customers with our unparalleled value offerings. At Poundland & Dealz, we don't just offer products at unbeatable prices; we cultivate an environment where every colleague can thrive and contribute to our mission of providing amazing value to millions of customers. Our commitment to excellence, inclusion, and sustainability forms the foundation of our culture, empowering our team members to be the best versions of themselves while making a meaningful impact on the communities we serve. It is our behaviours and the hard work, commitment and passion of our wonderful colleagues that make it all possible. We like to keep things simple, so we have just three behaviours that lie at the heart of everything we do, and they keep us on track. They are Love our customers, Care for our colleagues and Protect the Pounds & Euros By living our behaviours every day, we've created a land which is fun, friendly and full of surprises - a place where our people can truly be the best version of themselves!
May 14, 2024
Full time
Requirements: International or National CPC Experience in Transport project management and implementation. knowledge of FMCG distribution. Previous management of large distribution teams within a transport environment. Good working knowledge of distribution operations and associated legislation. Financial understanding and acumen. Strong knowledge of Health and Safety laws and requirements. Join our team and be part of a company that values its people, customers, and financial success. Apply today, and let's protect the pound together! About the opportunity We're seeking a talented Transport Manager to join our dynamic team in Harlow. You will report to our Distribution Centre Controller and lead two Shift Managers and a Compliance Manager. You will be financially savvy and naturally look for ways to improve service to store and achieve your KPIs and Budget. You will also create a strong Health and Safety culture and a safe place to work for all colleagues within Transport. If you are passionate about leading a team and making a positive impact? If so, join our company, where we value "care for our colleagues," "love our customers," and "protect the pound. We reserve the right to close this vacancy early if we receive a high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible. Why choose us? An annual bonus acknowledging your contributions to our success. Benefit from a car allowance that supports your daily commute and adds convenience to your work-life balance. Professional development, including the opportunity to pursue up to Level 4 qualification (Logistics & Warehousing or Transport) through our apprenticeship programme. A comprehensive induction plan and the opportunity to complete in-house development programmes set you up for success. Holiday allowance is increasing by one day per year (up to 33 days) with the option to purchase additional days after two years' service, plus an extra day off for your birthday. In-store discount of 10% and exclusive discounts through our colleague benefits online portal. All year-round initiatives to recognise and reward our colleagues. Enhanced family-friendly benefits and life assurance. Access to Employee Assistance to support your well-being. Responsibilities: Managing and controlling the transport budget for both ambient and chilled transport operations to achieve the budgeted cost per case. Managing the schedule of maintenance, repair, taxation, MOTs, and regulatory approval for the internal fleet. Ensuring all defect reporting and rectification processes are robust and followed correctly. Negotiating opportunities for the backhaul initiative, thereby reducing overall costs. Leading the Transport Shift Managers, Transport Team Managers and Transport Coordinators proactively, ensuring effective planning of all activities. Attending all Distribution Centre meetings, including senior team meetings, the Distribution Centre USDAW Forum, financial and seasonal planning and H&S meetings. About us Since our humble beginnings in 1990, Poundland has evolved into a retail powerhouse with over 900 stores and nearly 18,500 dedicated colleagues across the UK and Republic of Ireland. The addition of Dealz in 2011 further solidified our presence, enabling us to reach millions of customers with our unparalleled value offerings. At Poundland & Dealz, we don't just offer products at unbeatable prices; we cultivate an environment where every colleague can thrive and contribute to our mission of providing amazing value to millions of customers. Our commitment to excellence, inclusion, and sustainability forms the foundation of our culture, empowering our team members to be the best versions of themselves while making a meaningful impact on the communities we serve. It is our behaviours and the hard work, commitment and passion of our wonderful colleagues that make it all possible. We like to keep things simple, so we have just three behaviours that lie at the heart of everything we do, and they keep us on track. They are Love our customers, Care for our colleagues and Protect the Pounds & Euros By living our behaviours every day, we've created a land which is fun, friendly and full of surprises - a place where our people can truly be the best version of themselves!
K.A.G. Recruitment are looking to recruit a Payroll Officer to join our client, one of the UK's most progressive circular economy companies based in Blisworth. Position: Payroll Officer Location: Blisworth, Northampton Salary: £30,000- £34,000 per annum DOE Reporting To: HR Administration Manager Hours of work: 40 hours a week 08.30-17.00 - Hybrid with 3 days working from the office The Role: As the Payroll Officer you will be responsible for the compliant, efficient and accurate processing of weekly and monthly payroll in addition to the effective management of all benefit schemes. Responsible for all payroll administration and the adherence to, and development of, efficient and effective processes. The role will also take on additional project work particularly focused around systems, data and process improvement. Key Responsibilities: Ensure all weekly and monthly payroll is processed accurately and timely within the deadlines prescribed by the workflows. Ensure all payroll reports are delivered to Financial Controllers/accounts teams in a timely manner. Process ad-hoc payroll changes, and work with site managers and operations to ensure submissions of payroll variables are accurate. Work with the payroll bureau to ensure payroll is completed with BACS issued. Weekly and monthly HMRC and pension reconciliations ensuring this balance to support with month-end reporting. Balancing reconciliation sheet to payroll bureau reports including apprenticeship levy. Management of auto-enrolment scheme including monthly correspondence to employees on enrolment, postponement and re-enrolment. Balancing reconciliation sheet to payroll bureau reports and using these to prepare payment schedule for upload to the Standard Life portal. Joining members to the Standard Life portal on a monthly basis. Produce ad-hoc reports and provide other information as required, including month-end reports such as P32s, and annual reporting such as Gender Pay Gap, P11Ds and PAYE Settlement Agreements. and with the benefits broker where appropriate, undertake cost benefit analysis of benefits and undertake supplier reviews at agreed intervals and management of ad-hoc benefits arrangements e.g. relocation and mileage. Maintenance of the company car fleet. Maintain the software links between the payroll and HR systems to reduce the need for input duplication and automate synchronisation where possible. Identify opportunities for systems efficiencies and improvements. Support the wider HR team with projects focused around using technology to improve systems and processes, bringing improved efficiencies. You will have previous experience from a similar commercial position and be used to processing multi-site weekly and monthly payroll in-house, experience in a standalone payroll position is also highly desirable. You will have full end to end payroll process experience and it would be highly advantageous if you have worked with a payroll bureau and have knowledge of working with HR Databases along with advanced Excel skills. This is a fantastic opportunity for an individual who has a career strategy to develop and progress within a forward-thinking unique business who are at the forefront of innovation and best practice and can both lead and motivate a team.
May 14, 2024
Full time
K.A.G. Recruitment are looking to recruit a Payroll Officer to join our client, one of the UK's most progressive circular economy companies based in Blisworth. Position: Payroll Officer Location: Blisworth, Northampton Salary: £30,000- £34,000 per annum DOE Reporting To: HR Administration Manager Hours of work: 40 hours a week 08.30-17.00 - Hybrid with 3 days working from the office The Role: As the Payroll Officer you will be responsible for the compliant, efficient and accurate processing of weekly and monthly payroll in addition to the effective management of all benefit schemes. Responsible for all payroll administration and the adherence to, and development of, efficient and effective processes. The role will also take on additional project work particularly focused around systems, data and process improvement. Key Responsibilities: Ensure all weekly and monthly payroll is processed accurately and timely within the deadlines prescribed by the workflows. Ensure all payroll reports are delivered to Financial Controllers/accounts teams in a timely manner. Process ad-hoc payroll changes, and work with site managers and operations to ensure submissions of payroll variables are accurate. Work with the payroll bureau to ensure payroll is completed with BACS issued. Weekly and monthly HMRC and pension reconciliations ensuring this balance to support with month-end reporting. Balancing reconciliation sheet to payroll bureau reports including apprenticeship levy. Management of auto-enrolment scheme including monthly correspondence to employees on enrolment, postponement and re-enrolment. Balancing reconciliation sheet to payroll bureau reports and using these to prepare payment schedule for upload to the Standard Life portal. Joining members to the Standard Life portal on a monthly basis. Produce ad-hoc reports and provide other information as required, including month-end reports such as P32s, and annual reporting such as Gender Pay Gap, P11Ds and PAYE Settlement Agreements. and with the benefits broker where appropriate, undertake cost benefit analysis of benefits and undertake supplier reviews at agreed intervals and management of ad-hoc benefits arrangements e.g. relocation and mileage. Maintenance of the company car fleet. Maintain the software links between the payroll and HR systems to reduce the need for input duplication and automate synchronisation where possible. Identify opportunities for systems efficiencies and improvements. Support the wider HR team with projects focused around using technology to improve systems and processes, bringing improved efficiencies. You will have previous experience from a similar commercial position and be used to processing multi-site weekly and monthly payroll in-house, experience in a standalone payroll position is also highly desirable. You will have full end to end payroll process experience and it would be highly advantageous if you have worked with a payroll bureau and have knowledge of working with HR Databases along with advanced Excel skills. This is a fantastic opportunity for an individual who has a career strategy to develop and progress within a forward-thinking unique business who are at the forefront of innovation and best practice and can both lead and motivate a team.
Fleet Administrator - Must be able to Drive Temp to Perm Monday to Friday Hounslow Borough 09.00 - 5 (maybe a slight change) Must have a full driving license Immediate start Working closely with a Controller or Manager to develop strategies for improved cost efficiency Ensuring that a fleet of vehicles is operating in accordance with legislation and regulations Communicating with Insurance Brokers and organising the appropriate insurance for Drivers and vehicles Assisting with the drafting and implementation of effective policies and processes regarding fleet operations Managing strict vehicle maintenance and servicing schedules to minimise downtime Monitoring Driver behaviour and taking disciplinary action where necessary Maintaining accurate and detailed records of vehicle inspections and services Monitoring fleet costs and ensuring that they remain within budget
May 08, 2024
Seasonal
Fleet Administrator - Must be able to Drive Temp to Perm Monday to Friday Hounslow Borough 09.00 - 5 (maybe a slight change) Must have a full driving license Immediate start Working closely with a Controller or Manager to develop strategies for improved cost efficiency Ensuring that a fleet of vehicles is operating in accordance with legislation and regulations Communicating with Insurance Brokers and organising the appropriate insurance for Drivers and vehicles Assisting with the drafting and implementation of effective policies and processes regarding fleet operations Managing strict vehicle maintenance and servicing schedules to minimise downtime Monitoring Driver behaviour and taking disciplinary action where necessary Maintaining accurate and detailed records of vehicle inspections and services Monitoring fleet costs and ensuring that they remain within budget
Hire Controller Flannery Plant Hire is a leading provider of plant hire and specialist attachments to the construction industry across the UK and Ireland. With a comprehensive fleet of innovative machinery, we pride ourselves on delivering exceptional customer service and meeting our clients' project requirements. We are seeking a highly organised and motivated individual to join our Wembley team as a Hire Controller. This is an exciting opportunity to be part of a dynamic company that continues to grow and invest in cutting-edge technology and machinery. Key responsibilities: Act as the primary point of contact for our clients' plant hire needs, including coordinating equipment delivery and collection, scheduling and planning of equipment movements, and ensuring that the correct equipment is supplied to the site. Liaise with clients to understand their specific plant hire requirements, ensuring that the right equipment is provided in a timely manner, and maintaining regular communication throughout the duration of the hire. Liaise with customers to provide accurate and timely quotations. Work closely with the Operations team to manage the availability and allocation of plant and equipment, ensuring that all equipment is inspected and maintained to the required standards before and after each hire. Ensure that all relevant documentation, such as delivery and collection notes, safety certificates, and purchase orders, are completed accurately and in a timely manner. Proactively manage and resolve any issues or complaints that arise during the hire period, ensuring that the client's needs are met and any problems are rectified promptly. Provide regular reports to management on plant hire operations and performance, including equipment availability, utilisation, and maintenance requirements. Keep up to date with industry trends and regulations, and ensure that all plant hire activities are carried out in compliance with health and safety regulations. Maintain accurate records of plant hire activities, including client details, equipment specifications, and hire agreements. Act as a point of contact for the Operations team to coordinate equipment mobilisation and demobilisation, taking into account client requirements and project timelines. Continuously identify opportunities for process improvements and implement changes to enhance efficiency and customer satisfaction. Skills and Qualifications: Previous experience in a similar role within the plant hire industry. Strong organisational and planning skills, with the ability to manage multiple projects and deadlines simultaneously. Excellent communication and interpersonal skills, with the ability to build and maintain positive relationships with clients and colleagues. Knowledge of plant and equipment types, specifications, and appropriate uses. - Familiarity with health and safety regulations and best practices within the plant hire industry. Proficient in using plant hire software and systems. A proactive, self-motivated attitude, with a strong attention to detail and a commitment to delivering high-quality service to clients. Full driving licence. This is an exciting opportunity to join an industry leading plant hire company and contribute to the successful delivery of projects across a variety of industries. What We Offer Competitive Salary dependent on experience A positive and collaborative work environment, and opportunities for professional growth and development 23 Days Annual Leave Access to discount 100's of high street stores and shops
May 08, 2024
Full time
Hire Controller Flannery Plant Hire is a leading provider of plant hire and specialist attachments to the construction industry across the UK and Ireland. With a comprehensive fleet of innovative machinery, we pride ourselves on delivering exceptional customer service and meeting our clients' project requirements. We are seeking a highly organised and motivated individual to join our Wembley team as a Hire Controller. This is an exciting opportunity to be part of a dynamic company that continues to grow and invest in cutting-edge technology and machinery. Key responsibilities: Act as the primary point of contact for our clients' plant hire needs, including coordinating equipment delivery and collection, scheduling and planning of equipment movements, and ensuring that the correct equipment is supplied to the site. Liaise with clients to understand their specific plant hire requirements, ensuring that the right equipment is provided in a timely manner, and maintaining regular communication throughout the duration of the hire. Liaise with customers to provide accurate and timely quotations. Work closely with the Operations team to manage the availability and allocation of plant and equipment, ensuring that all equipment is inspected and maintained to the required standards before and after each hire. Ensure that all relevant documentation, such as delivery and collection notes, safety certificates, and purchase orders, are completed accurately and in a timely manner. Proactively manage and resolve any issues or complaints that arise during the hire period, ensuring that the client's needs are met and any problems are rectified promptly. Provide regular reports to management on plant hire operations and performance, including equipment availability, utilisation, and maintenance requirements. Keep up to date with industry trends and regulations, and ensure that all plant hire activities are carried out in compliance with health and safety regulations. Maintain accurate records of plant hire activities, including client details, equipment specifications, and hire agreements. Act as a point of contact for the Operations team to coordinate equipment mobilisation and demobilisation, taking into account client requirements and project timelines. Continuously identify opportunities for process improvements and implement changes to enhance efficiency and customer satisfaction. Skills and Qualifications: Previous experience in a similar role within the plant hire industry. Strong organisational and planning skills, with the ability to manage multiple projects and deadlines simultaneously. Excellent communication and interpersonal skills, with the ability to build and maintain positive relationships with clients and colleagues. Knowledge of plant and equipment types, specifications, and appropriate uses. - Familiarity with health and safety regulations and best practices within the plant hire industry. Proficient in using plant hire software and systems. A proactive, self-motivated attitude, with a strong attention to detail and a commitment to delivering high-quality service to clients. Full driving licence. This is an exciting opportunity to join an industry leading plant hire company and contribute to the successful delivery of projects across a variety of industries. What We Offer Competitive Salary dependent on experience A positive and collaborative work environment, and opportunities for professional growth and development 23 Days Annual Leave Access to discount 100's of high street stores and shops
Vehicle Technician The wirrall Monday - Friday, Full time, Saturday morning on rota. - 40 hours per week. Basic 32k+ DOE - plus bonus Ref: OC17245 We are seeking a skilled and experienced Vehicle Technician to join our client's main dealership in the wirral . The successful Vehicle Technician will be responsible for diagnosing, repairing, and maintaining a variety of vehicles makes and models. This position requires a strong understanding of automotive systems and the ability to use diagnostic tools and software to identify and resolve complex problems. The ideal candidate will have a passion for cars and a commitment to delivering high-quality work. Vehicle Technician Responsibilities: Diagnose and repair vehicle problems, including engine, transmission, brake, suspension, and electrical issues Perform routine maintenance tasks, such as oil changes, tire rotations, and brake inspections Use diagnostic tools and software to identify and resolve complex issues Keep accurate records of all work performed and parts used Communicate with customers about vehicle issues and repair recommendations Maintain a clean and organized work area Keep up-to-date with the latest automotive technology and repair techniques Vehicle Technician Requirements: You will need to have some experience as a vehicle technician and/or a relevant and up to date qualification. It would be a huge bonus if you had an MOT qualification as well. You will be a person who takes great pride in your work. You will have incredible attention to detail and an eye for spotting things others cannot. You will need a full valid UK driving licence and A stocked toolbox that you can use for work. We offer a competitive salary, benefits package, and opportunities for growth and advancement. If you are a skilled and dedicated vehicle technician who is passionate about cars and committed to delivering high-quality work, please submit your resume for consideration. All applications will be treated with the utmost confidentiality. VTNTH Consultant: Stephanie Deakin Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries. We are recruiting across the UK for Vehicle Technician, Vehicle Mechanic, Commercial Vehicle Technician, Diagnostic Technician, Senior Technician, Master Technician, Mobile Vehicle Technician, PDI Technician, Prep Technician, MOT Tester, Fast Fit Technician, LCV Technician, Light Commercial Technician, HGV Technician, Bus Technician, LGV Technician, HGV Engineer, HGV Mechanic, HGV Fitter, Workshop Controller, Workshop Supervisor, Workshop Support, Senior Controller, Workshop Manager, Workshop Foreman, Workshop Engineer Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.
May 08, 2024
Full time
Vehicle Technician The wirrall Monday - Friday, Full time, Saturday morning on rota. - 40 hours per week. Basic 32k+ DOE - plus bonus Ref: OC17245 We are seeking a skilled and experienced Vehicle Technician to join our client's main dealership in the wirral . The successful Vehicle Technician will be responsible for diagnosing, repairing, and maintaining a variety of vehicles makes and models. This position requires a strong understanding of automotive systems and the ability to use diagnostic tools and software to identify and resolve complex problems. The ideal candidate will have a passion for cars and a commitment to delivering high-quality work. Vehicle Technician Responsibilities: Diagnose and repair vehicle problems, including engine, transmission, brake, suspension, and electrical issues Perform routine maintenance tasks, such as oil changes, tire rotations, and brake inspections Use diagnostic tools and software to identify and resolve complex issues Keep accurate records of all work performed and parts used Communicate with customers about vehicle issues and repair recommendations Maintain a clean and organized work area Keep up-to-date with the latest automotive technology and repair techniques Vehicle Technician Requirements: You will need to have some experience as a vehicle technician and/or a relevant and up to date qualification. It would be a huge bonus if you had an MOT qualification as well. You will be a person who takes great pride in your work. You will have incredible attention to detail and an eye for spotting things others cannot. You will need a full valid UK driving licence and A stocked toolbox that you can use for work. We offer a competitive salary, benefits package, and opportunities for growth and advancement. If you are a skilled and dedicated vehicle technician who is passionate about cars and committed to delivering high-quality work, please submit your resume for consideration. All applications will be treated with the utmost confidentiality. VTNTH Consultant: Stephanie Deakin Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries. We are recruiting across the UK for Vehicle Technician, Vehicle Mechanic, Commercial Vehicle Technician, Diagnostic Technician, Senior Technician, Master Technician, Mobile Vehicle Technician, PDI Technician, Prep Technician, MOT Tester, Fast Fit Technician, LCV Technician, Light Commercial Technician, HGV Technician, Bus Technician, LGV Technician, HGV Engineer, HGV Mechanic, HGV Fitter, Workshop Controller, Workshop Supervisor, Workshop Support, Senior Controller, Workshop Manager, Workshop Foreman, Workshop Engineer Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.
Zenon are delighted to be recruiting on behalf of an Air Cargo Operator based in the London Heathrow area for a Material Controller on a permanent basis. The successful candidate will be responsible for the procurement of Aircraft materials, goods, services, and equipment required for the clients growing fleet of Aircraft, such as the B747-400. The role holder will also be required to manage the end-to-end logistics cycle required to ensure the client's maintenance teams are provided with the required material efficiently. Successful candidates will be responsible for: • Responsible for Procurement and document aircraft and non-aircraft related goods/materials. • Manage AOG (Aircraft on Ground) situations effectively and in a speedy manner. • Negotiate with vendors to ensure best value is being offered, monitor, and expedite Purchase Orders. • Assist in the development and execution of service contracts and maintenance support programs. • Participate in the development of company and customer needs, specifications, proposals, and selection of vendors. • Manage day to day tasks through the organisations ERP system and repair management liaison with vendors and various repair stations. • Work with the Maintenance Planning Team to refine demand forecast accuracy. • Report issues regarding vendor performance, cost, quality, and delivery to Technical Supply Chain Manager. • Work with other departments to assist in the management of inventory requirements, level of stock and one-time purchases. • Managing freight forwarders and couriers to ensure efficient delivery of inbound and outbound global shipments. • Define customs regimes according to the UK & International Trade strategy, follow and implement guidelines and binding customs standards as part of the Customs Compliance Management System. • Evaluate and identify Customs simplified / special procedures and implement processes and control measures to ensure compliance with active programs. • Check contracts for customs law relevance. • Complete compliance documents. • Negotiating the cost of shipping. • Process returns shipments of customer owned property. • Provide excellent customer account management both internal and external to the business. • Attend customer /supplier meetings, which may include occasional business travel. • Develop business opportunities with suppliers and Customers. • Be capable of leveraging positive relationships with suppliers using all modes of communication. • Support administration team to expedite open orders to achieve required delivery and service levels. Minimum Skills and Experience: • A minimum of 3 years of demonstrated experience and applied knowledge in the Procurement environment (Preferably Aviation Sector) • Ideally currently working in a similar role and is used to dealing not only in straightforward sales and purchasing roles but also with loans and exchanges agreements. • In addition, the right applicant should have experience in cost estimating, related aviation terminology and a sound knowledge of spare parts processes preferred. • Experience of the Maintenance Management System AMOS or similar would be advantageous. • Aerospace-related qualifications would be an advantage. • Familiar with different currencies and conversions. • Knowledgeable on, and practicing of, human factors, human performance, and limitations. • Knowledge of applicable officially recognized European/International regulations, being FAA, TCCA, EASA Part-145, PGS-15, ADR, IATA category 7/8. Why Choose Zenon Aviation? In the ever changing and dynamic marketplace, Zenon Aviation knows that the support and care we provide to candidates is vital in assisting you in achieving your career aspirations. Our team of dedicated consultants will deal with your application efficiently and more importantly confidentially, providing a professional and reliable service. If the above opportunity is of interest to you, please forward your CV to our Recruitment Director in confidence. All applications will be handled in the strictest confidence and unless you hear from us within 5 days of your application, please assume that you have been unsuccessful on this occasion. Zenon Recruitment Ltd is acting as an Employment Business in relation to this vacancy.
Dec 06, 2023
Full time
Zenon are delighted to be recruiting on behalf of an Air Cargo Operator based in the London Heathrow area for a Material Controller on a permanent basis. The successful candidate will be responsible for the procurement of Aircraft materials, goods, services, and equipment required for the clients growing fleet of Aircraft, such as the B747-400. The role holder will also be required to manage the end-to-end logistics cycle required to ensure the client's maintenance teams are provided with the required material efficiently. Successful candidates will be responsible for: • Responsible for Procurement and document aircraft and non-aircraft related goods/materials. • Manage AOG (Aircraft on Ground) situations effectively and in a speedy manner. • Negotiate with vendors to ensure best value is being offered, monitor, and expedite Purchase Orders. • Assist in the development and execution of service contracts and maintenance support programs. • Participate in the development of company and customer needs, specifications, proposals, and selection of vendors. • Manage day to day tasks through the organisations ERP system and repair management liaison with vendors and various repair stations. • Work with the Maintenance Planning Team to refine demand forecast accuracy. • Report issues regarding vendor performance, cost, quality, and delivery to Technical Supply Chain Manager. • Work with other departments to assist in the management of inventory requirements, level of stock and one-time purchases. • Managing freight forwarders and couriers to ensure efficient delivery of inbound and outbound global shipments. • Define customs regimes according to the UK & International Trade strategy, follow and implement guidelines and binding customs standards as part of the Customs Compliance Management System. • Evaluate and identify Customs simplified / special procedures and implement processes and control measures to ensure compliance with active programs. • Check contracts for customs law relevance. • Complete compliance documents. • Negotiating the cost of shipping. • Process returns shipments of customer owned property. • Provide excellent customer account management both internal and external to the business. • Attend customer /supplier meetings, which may include occasional business travel. • Develop business opportunities with suppliers and Customers. • Be capable of leveraging positive relationships with suppliers using all modes of communication. • Support administration team to expedite open orders to achieve required delivery and service levels. Minimum Skills and Experience: • A minimum of 3 years of demonstrated experience and applied knowledge in the Procurement environment (Preferably Aviation Sector) • Ideally currently working in a similar role and is used to dealing not only in straightforward sales and purchasing roles but also with loans and exchanges agreements. • In addition, the right applicant should have experience in cost estimating, related aviation terminology and a sound knowledge of spare parts processes preferred. • Experience of the Maintenance Management System AMOS or similar would be advantageous. • Aerospace-related qualifications would be an advantage. • Familiar with different currencies and conversions. • Knowledgeable on, and practicing of, human factors, human performance, and limitations. • Knowledge of applicable officially recognized European/International regulations, being FAA, TCCA, EASA Part-145, PGS-15, ADR, IATA category 7/8. Why Choose Zenon Aviation? In the ever changing and dynamic marketplace, Zenon Aviation knows that the support and care we provide to candidates is vital in assisting you in achieving your career aspirations. Our team of dedicated consultants will deal with your application efficiently and more importantly confidentially, providing a professional and reliable service. If the above opportunity is of interest to you, please forward your CV to our Recruitment Director in confidence. All applications will be handled in the strictest confidence and unless you hear from us within 5 days of your application, please assume that you have been unsuccessful on this occasion. Zenon Recruitment Ltd is acting as an Employment Business in relation to this vacancy.
Workshop Administrator Job Type: Full Time, Permanent Location: Lenham, Kent Working Hours: Monday to Friday 07.30 - 17.00 Salary: on application Benefits Employed direct by the Company Full Time Permanent position after probation period. Immediate start. Extra 1 day's holiday per year after 5 years' service, up to a max of 5 extra days. Very competitive pay rates. Contributory pension. Full company branded uniform provided. Refer a Friend scheme of £500 (unlimited referrals) PAYE earnings meet all income criteria for mortgages and loans. Free onsite parking Established 1946 and one of the UK's leading consolidators in the sector, Lenham Storage Co. Ltd specialise in ambient grocery and FMCG storage and distribution, delivering high service standards and significant savings to manufacturers, importers and distributors. We're a medium sized business with major customers, operating in a large and competitive marketplace. The Role - Workshop Administrator: To support the Workshop Manager, Foreman and Administrator Controller in efficient organisation of the day-to-day duties of the office, using our Garage database. Organising the workload, booking in jobs, answering the phone, ordering parts and making phone calls. There will be a requirement to cover holidays or other days throughout the year. Must be professional and have good communication skills. You will have the ability to work on your own without direction whilst retaining the ability to work well within the broader team. You must be competent using a computer and a knowledge of the car industry (ordering parts, quoting jobs) would be extremely advantageous. Responsibilities - Workshop Administrator: Perform general administrative duties to ensure the smooth flow of work within the workshop department, including phone calls and emails. To assess and resolve enquiries, requests of daily maintenance of vehicles at the first point of contact, unless specialist knowledge or further investigation is required. Maintain shared databases and the Transport Management system to ensure relevant information is available to all. Carry out other reasonable requests and activities associated with successful running of the department, including but not limited to accepting delivery of vehicle parts and allocated them to vehicle technician and vehicle. Processing vehicle documentation Booking in of MOT's and processing payments Inputting costs and invoices onto the system Preparing reports Updating stock lists Person Specification - Workshop Administrator: Excellent verbal and communication skills, Computer knowledge and knowledge of vehicles. The ability to communicate and interact well with Suppliers and colleagues (Verbal & Written) to maintain good business relationships. Coordinate and communicate with internal departments such as transport and accounts. Previous fleet administrator experience would be an advantage Numerate with excellent attention to detail Excellent time management and organisational skills Can do attitude to solve problems and address solutions for both the transport department and the business. Excellent IT skills, including the use of Microsoft Office packages. Ability to remain calm and professional
Dec 15, 2022
Full time
Workshop Administrator Job Type: Full Time, Permanent Location: Lenham, Kent Working Hours: Monday to Friday 07.30 - 17.00 Salary: on application Benefits Employed direct by the Company Full Time Permanent position after probation period. Immediate start. Extra 1 day's holiday per year after 5 years' service, up to a max of 5 extra days. Very competitive pay rates. Contributory pension. Full company branded uniform provided. Refer a Friend scheme of £500 (unlimited referrals) PAYE earnings meet all income criteria for mortgages and loans. Free onsite parking Established 1946 and one of the UK's leading consolidators in the sector, Lenham Storage Co. Ltd specialise in ambient grocery and FMCG storage and distribution, delivering high service standards and significant savings to manufacturers, importers and distributors. We're a medium sized business with major customers, operating in a large and competitive marketplace. The Role - Workshop Administrator: To support the Workshop Manager, Foreman and Administrator Controller in efficient organisation of the day-to-day duties of the office, using our Garage database. Organising the workload, booking in jobs, answering the phone, ordering parts and making phone calls. There will be a requirement to cover holidays or other days throughout the year. Must be professional and have good communication skills. You will have the ability to work on your own without direction whilst retaining the ability to work well within the broader team. You must be competent using a computer and a knowledge of the car industry (ordering parts, quoting jobs) would be extremely advantageous. Responsibilities - Workshop Administrator: Perform general administrative duties to ensure the smooth flow of work within the workshop department, including phone calls and emails. To assess and resolve enquiries, requests of daily maintenance of vehicles at the first point of contact, unless specialist knowledge or further investigation is required. Maintain shared databases and the Transport Management system to ensure relevant information is available to all. Carry out other reasonable requests and activities associated with successful running of the department, including but not limited to accepting delivery of vehicle parts and allocated them to vehicle technician and vehicle. Processing vehicle documentation Booking in of MOT's and processing payments Inputting costs and invoices onto the system Preparing reports Updating stock lists Person Specification - Workshop Administrator: Excellent verbal and communication skills, Computer knowledge and knowledge of vehicles. The ability to communicate and interact well with Suppliers and colleagues (Verbal & Written) to maintain good business relationships. Coordinate and communicate with internal departments such as transport and accounts. Previous fleet administrator experience would be an advantage Numerate with excellent attention to detail Excellent time management and organisational skills Can do attitude to solve problems and address solutions for both the transport department and the business. Excellent IT skills, including the use of Microsoft Office packages. Ability to remain calm and professional
Location: field-based role covering the UK Reporting to: Inventory and Fleet Manager Salary: £25k plus car allowance About Netomnia Here at Netomnia, we are dedicated to bringing forgotten parts of the UK into the digital revolution and building your fibre future. We do this through investing in and building new full-fibre networks right across the UK; future-proofing homes and businesses with reliable, high-quality, high-speed internet connections. About YouFibre YouFibre are a team of experts on a mission to provide Faster, Fairer, Kinder Internet across the UK. Founded in 2019, we're on a mission to bring ultrafast Internet to our customers. Guided by the principles of flawless customer support, fair contracts, and affordable pricing, YouFibre brings the full fibre experience direct to your home or office to create the best Internet experience possible. Inventory Controller With live networks across towns and cities in the UK and many more planned, we are looking for a field based Inventory Controller to join our team and take ownership of our materials inventory for the South of the UK. Roll your sleeves up; you will be a huge success! Responsibilities • Inventory Management o Travelling across the UK to multiple warehouse locations within a defined region in the main. o Co-ordinating weekly stock take / cycle count activities o Updating our centralised warehousing system with accurate inventory data o Investigating and correcting inventory discrepancies o Ensuring our supply chain issue accurate regular inventory reports, including van stock o Resolving goods receipting issues o Assisting with purchase requisitions o Tracking inbound and outbound orders to prevent overstocking and out-of-stock o Highlighting supply and demand requirements to ensure stock availability • Fleet Management o Day to day compliance management of a fleet of vehicles ensuring it is operating in accordance with legislation and regulations o Communicating with Insurance brokers and organizing the appropriate insurance for drivers and vehicles o Assisting with the drafting and implementation of effective policies and processes regarding fleet operations o Managing strict vehicle maintenance and servicing schedules to minimize downtime o Assisting in monitoring driver behaviour and advising management where disciplinary action may be necessary o Maintaining accurate and detailed records of vehicle inspections and services Skills and Requirements Time management Coordination and organisational skills Data entry High emotional intelligence and people focused Analytical A UK full clean driving licence and access to your own car Flexibility to travel often Knowledge Inventory management best practices Mathematics Excel Are you an Inventory Controller? This position will suit someone who has worked in: Warehousing Logistics Telecoms You don't need this to be a success in this role, but it's an added bonus! Benefits 25 days holiday plus bank holidays Pension PPE provided IT equipment provided Remote working Casual dress Company Events Travel expenses paid Car allowance for essential users Discretionary annual company performance bonus Company shares
Dec 13, 2022
Full time
Location: field-based role covering the UK Reporting to: Inventory and Fleet Manager Salary: £25k plus car allowance About Netomnia Here at Netomnia, we are dedicated to bringing forgotten parts of the UK into the digital revolution and building your fibre future. We do this through investing in and building new full-fibre networks right across the UK; future-proofing homes and businesses with reliable, high-quality, high-speed internet connections. About YouFibre YouFibre are a team of experts on a mission to provide Faster, Fairer, Kinder Internet across the UK. Founded in 2019, we're on a mission to bring ultrafast Internet to our customers. Guided by the principles of flawless customer support, fair contracts, and affordable pricing, YouFibre brings the full fibre experience direct to your home or office to create the best Internet experience possible. Inventory Controller With live networks across towns and cities in the UK and many more planned, we are looking for a field based Inventory Controller to join our team and take ownership of our materials inventory for the South of the UK. Roll your sleeves up; you will be a huge success! Responsibilities • Inventory Management o Travelling across the UK to multiple warehouse locations within a defined region in the main. o Co-ordinating weekly stock take / cycle count activities o Updating our centralised warehousing system with accurate inventory data o Investigating and correcting inventory discrepancies o Ensuring our supply chain issue accurate regular inventory reports, including van stock o Resolving goods receipting issues o Assisting with purchase requisitions o Tracking inbound and outbound orders to prevent overstocking and out-of-stock o Highlighting supply and demand requirements to ensure stock availability • Fleet Management o Day to day compliance management of a fleet of vehicles ensuring it is operating in accordance with legislation and regulations o Communicating with Insurance brokers and organizing the appropriate insurance for drivers and vehicles o Assisting with the drafting and implementation of effective policies and processes regarding fleet operations o Managing strict vehicle maintenance and servicing schedules to minimize downtime o Assisting in monitoring driver behaviour and advising management where disciplinary action may be necessary o Maintaining accurate and detailed records of vehicle inspections and services Skills and Requirements Time management Coordination and organisational skills Data entry High emotional intelligence and people focused Analytical A UK full clean driving licence and access to your own car Flexibility to travel often Knowledge Inventory management best practices Mathematics Excel Are you an Inventory Controller? This position will suit someone who has worked in: Warehousing Logistics Telecoms You don't need this to be a success in this role, but it's an added bonus! Benefits 25 days holiday plus bank holidays Pension PPE provided IT equipment provided Remote working Casual dress Company Events Travel expenses paid Car allowance for essential users Discretionary annual company performance bonus Company shares
Vehicle Maintenance and Compliance Controller Swansea SA4 4LL Full Time Circa £25,000 pa As one of the leading vehicle rental specialists in the UK, there has never been a more exciting time to join a team of customer-focused professionals. With an expanding national network of locations and a fleet size of over 9,000 vehicles, our success is carried squarely on the shoulders of the people we click apply for full job details
Dec 13, 2022
Full time
Vehicle Maintenance and Compliance Controller Swansea SA4 4LL Full Time Circa £25,000 pa As one of the leading vehicle rental specialists in the UK, there has never been a more exciting time to join a team of customer-focused professionals. With an expanding national network of locations and a fleet size of over 9,000 vehicles, our success is carried squarely on the shoulders of the people we click apply for full job details
JOB TITLE: Business Development & Operations Manager (Site): Bristol Job Summary We require an experienced Business Development & Operations manager to join our Bristol team Working as part of the team, you will have a proven track record of developing new sales within Sameday Courier or Logistics companies on a level and selling within defined business sectors across multiple locations. You will have good communication skills, in both written and oral form. You will also have: Track record of success in B2B and B2C new business sales New business results orientated Strong negotiating and selling skills Drive and enthusiasm Determination to meet new business targets Ability to research and appoint your own prospects Highly presentable and have excellent presentation skills The ability to solution sell and compose proposals and tenders Excel, Word and PowerPoint skills A working knowledge of Sales Force would be an advantage, but training can be provided to the right candidate. You must have experience of the Sameday courier market, but applicants from a transport logistics background, such as Next Day, Pallet network, or other logistics network sectors may be suitable. Operations: Leading and managing a team of 3 controllers ensuring: 1. Effective management of Service Level Agreements, Standard Operational Procedures 2. Develop and maintain a sales territory to increase both revenue and profit in line with pre-determined budgets. 3. Increasing the existing customer base by contact directly with the customer via telephone and field sales appointments 4. Maintenance of office hours, office security and confidentiality 5. Supervision of operational and fleet requirements Hours: Monday - Friday 8am - 5pm INDPERM Job Types: Full-time, Permanent Salary: £30,000.00-£35,000.00 per year Benefits: Company pension Free parking On-site parking Wellness programme Schedule: 8 hour shift Day shift Monday to Friday Supplemental pay types: Bonus scheme Commission pay Ability to commute/relocate: Ash ridge Road, BS32 4QD: reliably commute or plan to relocate before starting work (preferred) Experience: Business development: 2 years (required) Work Location: One location Reference ID: Bristol BDM
Dec 12, 2022
Full time
JOB TITLE: Business Development & Operations Manager (Site): Bristol Job Summary We require an experienced Business Development & Operations manager to join our Bristol team Working as part of the team, you will have a proven track record of developing new sales within Sameday Courier or Logistics companies on a level and selling within defined business sectors across multiple locations. You will have good communication skills, in both written and oral form. You will also have: Track record of success in B2B and B2C new business sales New business results orientated Strong negotiating and selling skills Drive and enthusiasm Determination to meet new business targets Ability to research and appoint your own prospects Highly presentable and have excellent presentation skills The ability to solution sell and compose proposals and tenders Excel, Word and PowerPoint skills A working knowledge of Sales Force would be an advantage, but training can be provided to the right candidate. You must have experience of the Sameday courier market, but applicants from a transport logistics background, such as Next Day, Pallet network, or other logistics network sectors may be suitable. Operations: Leading and managing a team of 3 controllers ensuring: 1. Effective management of Service Level Agreements, Standard Operational Procedures 2. Develop and maintain a sales territory to increase both revenue and profit in line with pre-determined budgets. 3. Increasing the existing customer base by contact directly with the customer via telephone and field sales appointments 4. Maintenance of office hours, office security and confidentiality 5. Supervision of operational and fleet requirements Hours: Monday - Friday 8am - 5pm INDPERM Job Types: Full-time, Permanent Salary: £30,000.00-£35,000.00 per year Benefits: Company pension Free parking On-site parking Wellness programme Schedule: 8 hour shift Day shift Monday to Friday Supplemental pay types: Bonus scheme Commission pay Ability to commute/relocate: Ash ridge Road, BS32 4QD: reliably commute or plan to relocate before starting work (preferred) Experience: Business development: 2 years (required) Work Location: One location Reference ID: Bristol BDM
Aftersales / Service Department Manager - Automotive Bristol up to £45k p.a. + benefits Do you have experience in the Automotive industry? Join a growing business in Bristol as Aftersales / Service Department Manager The Role As Aftersales / Service Department Manager - Automotive you will lead the day-to-day running of the department and oversee all Service Department operations. Responsibilities will include: ensuring smooth, efficient running of workshop, to ensure targets met management of workshop loading to maintain steady workflow & excellent customer relations ensuring correct EHS standards and procedures managing, coaching, motivating team to ensure resourcing matches demand driving high performance culture monitoring performance regularly against OKRs The Company Our client is a growing business in Bristol with site management responsibility as part of a nationwide group. The Person As Aftersales / Service Department Manager - Automotive you will have experience in the automotive industry in a similar role, leading large teams and providing great customer service. You will also have: strong leadership skills / ability to lead a diverse team good analytical & problem solving skills excellent customer service good motivation ability to work in high pressured environment to targets & deadlines If you wish to be considered for the role of Aftersales / Service Department Manager - Automotive, please forward your CV quoting reference 220410 . WE REGRET WE CAN ONLY ACCEPT APPLICATIONS FROM PERSONS AUTHORISED TO WORK WITHIN THE UK Applications are invited with experience in: aftersales service department manager automotive car vehicle maintenance manger management controller manufacturing valeting workshop fleet car reconditioning mechanical quality control lean manufacturing transport Bristol
Dec 11, 2022
Full time
Aftersales / Service Department Manager - Automotive Bristol up to £45k p.a. + benefits Do you have experience in the Automotive industry? Join a growing business in Bristol as Aftersales / Service Department Manager The Role As Aftersales / Service Department Manager - Automotive you will lead the day-to-day running of the department and oversee all Service Department operations. Responsibilities will include: ensuring smooth, efficient running of workshop, to ensure targets met management of workshop loading to maintain steady workflow & excellent customer relations ensuring correct EHS standards and procedures managing, coaching, motivating team to ensure resourcing matches demand driving high performance culture monitoring performance regularly against OKRs The Company Our client is a growing business in Bristol with site management responsibility as part of a nationwide group. The Person As Aftersales / Service Department Manager - Automotive you will have experience in the automotive industry in a similar role, leading large teams and providing great customer service. You will also have: strong leadership skills / ability to lead a diverse team good analytical & problem solving skills excellent customer service good motivation ability to work in high pressured environment to targets & deadlines If you wish to be considered for the role of Aftersales / Service Department Manager - Automotive, please forward your CV quoting reference 220410 . WE REGRET WE CAN ONLY ACCEPT APPLICATIONS FROM PERSONS AUTHORISED TO WORK WITHIN THE UK Applications are invited with experience in: aftersales service department manager automotive car vehicle maintenance manger management controller manufacturing valeting workshop fleet car reconditioning mechanical quality control lean manufacturing transport Bristol
The Opportunity: Job Title Contract: Permanent Location: Cannock United Plant Services is an engineering and asset management business, renowned for providing market leading engineering support and fleet management for Heavy Mobile Equipment (HME) within the quarry and waste industry. We are part of The Briggs Equipment Group who are a leading provider of asset management and maintenance solutio click apply for full job details
Dec 07, 2022
Full time
The Opportunity: Job Title Contract: Permanent Location: Cannock United Plant Services is an engineering and asset management business, renowned for providing market leading engineering support and fleet management for Heavy Mobile Equipment (HME) within the quarry and waste industry. We are part of The Briggs Equipment Group who are a leading provider of asset management and maintenance solutio click apply for full job details
We are looking for someone who is passionate about delivering great customer service and someone who thrives within a sales and service environment. As an Hire Desk Controller you will work within our Premier Customers team at our Birchwood Branch. To manage a portfolio of customers transacting day to day through our busy Premier desk. You will be a direct 'one point' of contact for our premier customers, ensuring great relationships are built and a high level of service is achieved at all times. Through effective end to end customer management, you will contribute to maximising revenue and profit targets, and to ensuring customer retainment from providing an excellent experience from start to finish The role is a blend of customer service and inbound sales. It is vitally important and is fast-paced and varied - you are at the forefront of the business and for this reason; you'll be sociable, have strong customer service skills and some experience of phone-based customer service/working in a call Centre environment. Responsibilities include: Account management of a portfolio customers, ensuring revenue growth through relationship management Provide an end to end service - full accountability and ownership of the customers journey Convert quotation to order on first contact Identify cross sell and upsell opportunities To work closely with our Strategic Account Managers, ensuring a strong relationship is built to work in unity to support customer needs To actively, through outbound dialing, retain, and account manage your designated portfolio Follow up and chase open quotes within the allocated portfolio and other open quotes on the system in a timely fashion Conduct outbound calls in a professional manner to achieve individual targets Promote the NWP brand to maintain market leading image Understand and articulate product range (customer gets the right machine for the job) Provide a seamless customer journey, and identify ways in which to improve the customer experience Strong relationships with other departments (e.g. transport planners)/liaise with stakeholders, customers internal and external Collaboration with external customer facing team including customer visits to build relationships Complete the transactional hire operation on/off hire Maintain an accurate CRM system (LVIS) and comply with company policy regarding the maintenance of customer data Respond/Resolve Escalate customer related problems or service issues for the allocated portfolio of customers Record reasons for lost business Maintain internal health and safety and corporate governance standards in accordance with Nationwide Platforms policy Support dispute and damage resolution across your portfolio of customers The ideal candidate will have: - Strong verbal and written communication skills IT Literate Experience of inbound and outbound telephone-based account management, telesales or customer service in a business to business environment Excellent telephone manner with the ability to keep calm under pressure and build rapport with customers Ability to establish credibility act decisively, but able to recognise and support preferences and priorities of the customer Proactive, high energy team player, ability to work closely with colleagues at all levels. Able to demonstrate effective negotiation skills to ensure business is won on viable and competitive commercial terms Ability to work well with colleagues at all levels Excellent self-organisation, planning and attention to detail designed to ensure accurate information logging and review To work well under pressure in what is a very fast paced, changing environment Results and target driven and high motivation levels Desirable however not essential: Powered access or related industry knowledge Industry health and safety knowledge IPAF 3a +3b GCSE level equivalent Maths and English In return you will receive: • A competitive salary • Free parking • Health Cash Plan • Access to childcare vouchers • Pension match scheme up to 5% • 25 days holiday. Part of the Loxam Group, Nationwide Platforms are the UK's market leader in powered access with a fleet of 13,500 machines operating from 32 depots across the country, we have the operational capacity, experience and expertise to fully satisfy our customers working at height needs.Employing 1,100 staff across the UK, we have an established workforce which supports an inclusive and diverse organisation. Nationwide Platforms strongly believe that equal opportunities for our existing and prospective employees is important, and continues to build upon our culture of respect, teamwork and excellence. We pride ourselves on putting health and safety first in all of the products, services and support we provide. This all-embracing commitment to welfare and wellbeing is epitomised by our "Your Safety, Our Priority" programme. For further information please contact the Recruitment Team on or
Dec 01, 2022
Full time
We are looking for someone who is passionate about delivering great customer service and someone who thrives within a sales and service environment. As an Hire Desk Controller you will work within our Premier Customers team at our Birchwood Branch. To manage a portfolio of customers transacting day to day through our busy Premier desk. You will be a direct 'one point' of contact for our premier customers, ensuring great relationships are built and a high level of service is achieved at all times. Through effective end to end customer management, you will contribute to maximising revenue and profit targets, and to ensuring customer retainment from providing an excellent experience from start to finish The role is a blend of customer service and inbound sales. It is vitally important and is fast-paced and varied - you are at the forefront of the business and for this reason; you'll be sociable, have strong customer service skills and some experience of phone-based customer service/working in a call Centre environment. Responsibilities include: Account management of a portfolio customers, ensuring revenue growth through relationship management Provide an end to end service - full accountability and ownership of the customers journey Convert quotation to order on first contact Identify cross sell and upsell opportunities To work closely with our Strategic Account Managers, ensuring a strong relationship is built to work in unity to support customer needs To actively, through outbound dialing, retain, and account manage your designated portfolio Follow up and chase open quotes within the allocated portfolio and other open quotes on the system in a timely fashion Conduct outbound calls in a professional manner to achieve individual targets Promote the NWP brand to maintain market leading image Understand and articulate product range (customer gets the right machine for the job) Provide a seamless customer journey, and identify ways in which to improve the customer experience Strong relationships with other departments (e.g. transport planners)/liaise with stakeholders, customers internal and external Collaboration with external customer facing team including customer visits to build relationships Complete the transactional hire operation on/off hire Maintain an accurate CRM system (LVIS) and comply with company policy regarding the maintenance of customer data Respond/Resolve Escalate customer related problems or service issues for the allocated portfolio of customers Record reasons for lost business Maintain internal health and safety and corporate governance standards in accordance with Nationwide Platforms policy Support dispute and damage resolution across your portfolio of customers The ideal candidate will have: - Strong verbal and written communication skills IT Literate Experience of inbound and outbound telephone-based account management, telesales or customer service in a business to business environment Excellent telephone manner with the ability to keep calm under pressure and build rapport with customers Ability to establish credibility act decisively, but able to recognise and support preferences and priorities of the customer Proactive, high energy team player, ability to work closely with colleagues at all levels. Able to demonstrate effective negotiation skills to ensure business is won on viable and competitive commercial terms Ability to work well with colleagues at all levels Excellent self-organisation, planning and attention to detail designed to ensure accurate information logging and review To work well under pressure in what is a very fast paced, changing environment Results and target driven and high motivation levels Desirable however not essential: Powered access or related industry knowledge Industry health and safety knowledge IPAF 3a +3b GCSE level equivalent Maths and English In return you will receive: • A competitive salary • Free parking • Health Cash Plan • Access to childcare vouchers • Pension match scheme up to 5% • 25 days holiday. Part of the Loxam Group, Nationwide Platforms are the UK's market leader in powered access with a fleet of 13,500 machines operating from 32 depots across the country, we have the operational capacity, experience and expertise to fully satisfy our customers working at height needs.Employing 1,100 staff across the UK, we have an established workforce which supports an inclusive and diverse organisation. Nationwide Platforms strongly believe that equal opportunities for our existing and prospective employees is important, and continues to build upon our culture of respect, teamwork and excellence. We pride ourselves on putting health and safety first in all of the products, services and support we provide. This all-embracing commitment to welfare and wellbeing is epitomised by our "Your Safety, Our Priority" programme. For further information please contact the Recruitment Team on or
Company Description Inmarsat has been at the forefront of global mobile satellite communications for over forty years, and is the market leading provider of voice and high-speed data communications for users on land, at sea and in the air through its constellation of 14 geostationary satellites. Inmarsat is a privately owned company with a profitable track record and significant growth aspirations. This is represented by more than 55 nationalities in the workforce, reflecting the global and dynamic nature of the business. With an investment of over $3 billion in its latest network infrastructure, Inmarsat is at the forefront of global mobile communications innovation. Chief Operations Office Inmarsat's Chief Operations Office (COO) plays a vital role managing the services that keep our business running and delivering to our customers. COO consists of 9 functions including: Satellite Operations, Network Operations, Service Assurance, Service Delivery Aviation and Customer Assurance, Service Delivery and Supply Chain, Project Management Office, Global Cyber Security and Group IT Job Description Primary role purpose: The Flight Dynamicist position ultimately encompasses all the tasks associated with the station-keeping of Inmarsat satellites such that their operational lifetimes are maximised. Once fully trained on these satellites, the successful candidate will contribute to the manoeuvre planning and station-keeping of Inmarsat's state of the art plasma-based fleet. Responsibilities and Duties of the Position: Undertake Flight Dynamics processes Prime focus on station-keeping I4, Alphasat, I5 and I6 satellites Assist with Flight Dynamics operations support to customers internal and external to FD Developing and integrating mission specific support software as required Eventually learn to plan station-keeping manoeuvres for future satellite generations Qualifications Essential Knowledge and Skills: A passion for Space University level degree(s) in Science, Mathematics or Engineering to provide a sound basis for the analytical tasks typically performed by a Flight Dynamicist Experience of software programming languages such as: Fortran/C/C /Java/Tk-tcl as well as the UNIX and Linux operating system to allow software development for analytical work and maintenance of existing software packages under the direction of the FD Director Written and verbal proficiency in the English language Desirable Knowledge and Skills: General knowledge of orbit dynamics and related topics such as orbit determination, orbit propagation, celestial event prediction and station-keeping theory Some understanding of attitude control theory would be helpful Some familiarity with Weighted least-squares algorithm and/or Kalman Filter applications Clarity in written and verbal communications for providing Satellite Controllers and Analysts with unambiguous direction regarding any special manoeuvre instructions General software/functional familiarity with Matlab, Excel or similar related analytical tools Acceptance of routine operations work taking precedence over other work given that manoeuvres need to be executed on time Additional Information You must be eligible to work in this location advertised. Inmarsat Values: Our values define Inmarsat's culture and represent what we believe in. Inmarsat employees aspire to certain behaviours which support our corporate values, they create a stronger working environment and lie at the heart of our continued success as an organisation. Customer - Providing a unique value to our customers Accountability - taking ownership, getting results and keeping our promises Respect - collaborating, embracing diversity and valuing differences Excellence - creating bold solutions for our customers and putting quality at the heart of everything we do
Nov 29, 2022
Full time
Company Description Inmarsat has been at the forefront of global mobile satellite communications for over forty years, and is the market leading provider of voice and high-speed data communications for users on land, at sea and in the air through its constellation of 14 geostationary satellites. Inmarsat is a privately owned company with a profitable track record and significant growth aspirations. This is represented by more than 55 nationalities in the workforce, reflecting the global and dynamic nature of the business. With an investment of over $3 billion in its latest network infrastructure, Inmarsat is at the forefront of global mobile communications innovation. Chief Operations Office Inmarsat's Chief Operations Office (COO) plays a vital role managing the services that keep our business running and delivering to our customers. COO consists of 9 functions including: Satellite Operations, Network Operations, Service Assurance, Service Delivery Aviation and Customer Assurance, Service Delivery and Supply Chain, Project Management Office, Global Cyber Security and Group IT Job Description Primary role purpose: The Flight Dynamicist position ultimately encompasses all the tasks associated with the station-keeping of Inmarsat satellites such that their operational lifetimes are maximised. Once fully trained on these satellites, the successful candidate will contribute to the manoeuvre planning and station-keeping of Inmarsat's state of the art plasma-based fleet. Responsibilities and Duties of the Position: Undertake Flight Dynamics processes Prime focus on station-keeping I4, Alphasat, I5 and I6 satellites Assist with Flight Dynamics operations support to customers internal and external to FD Developing and integrating mission specific support software as required Eventually learn to plan station-keeping manoeuvres for future satellite generations Qualifications Essential Knowledge and Skills: A passion for Space University level degree(s) in Science, Mathematics or Engineering to provide a sound basis for the analytical tasks typically performed by a Flight Dynamicist Experience of software programming languages such as: Fortran/C/C /Java/Tk-tcl as well as the UNIX and Linux operating system to allow software development for analytical work and maintenance of existing software packages under the direction of the FD Director Written and verbal proficiency in the English language Desirable Knowledge and Skills: General knowledge of orbit dynamics and related topics such as orbit determination, orbit propagation, celestial event prediction and station-keeping theory Some understanding of attitude control theory would be helpful Some familiarity with Weighted least-squares algorithm and/or Kalman Filter applications Clarity in written and verbal communications for providing Satellite Controllers and Analysts with unambiguous direction regarding any special manoeuvre instructions General software/functional familiarity with Matlab, Excel or similar related analytical tools Acceptance of routine operations work taking precedence over other work given that manoeuvres need to be executed on time Additional Information You must be eligible to work in this location advertised. Inmarsat Values: Our values define Inmarsat's culture and represent what we believe in. Inmarsat employees aspire to certain behaviours which support our corporate values, they create a stronger working environment and lie at the heart of our continued success as an organisation. Customer - Providing a unique value to our customers Accountability - taking ownership, getting results and keeping our promises Respect - collaborating, embracing diversity and valuing differences Excellence - creating bold solutions for our customers and putting quality at the heart of everything we do
Company Description Inmarsat has been at the forefront of global mobile satellite communications for over forty years, and is the market leading provider of voice and high-speed data communications for users on land, at sea and in the air through its constellation of 14 geostationary satellites. Inmarsat is a privately owned company with a profitable track record and significant growth aspirations. This is represented by more than 55 nationalities in the workforce, reflecting the global and dynamic nature of the business. With an investment of over $3 billion in its latest network infrastructure, Inmarsat is at the forefront of global mobile communications innovation. Chief Operations Office Inmarsat's Chief Operations Office (COO) plays a vital role managing the services that keep our business running and delivering to our customers. COO consists of 9 functions including: Satellite Operations, Network Operations, Service Assurance, Service Delivery Aviation and Customer Assurance, Service Delivery and Supply Chain, Project Management Office, Global Cyber Security and Group IT Job Description Primary role purpose: The Flight Dynamicist position ultimately encompasses all the tasks associated with the station-keeping of Inmarsat satellites such that their operational lifetimes are maximised. Once fully trained on these satellites, the successful candidate will contribute to the manoeuvre planning and station-keeping of Inmarsat's state of the art plasma-based fleet. Responsibilities and Duties of the Position: Undertake Flight Dynamics processes Prime focus on station-keeping I4, Alphasat, I5 and I6 satellites Assist with Flight Dynamics operations support to customers internal and external to FD Developing and integrating mission specific support software as required Eventually learn to plan station-keeping manoeuvres for future satellite generations Qualifications Essential Knowledge and Skills: A passion for Space University level degree(s) in Science, Mathematics or Engineering to provide a sound basis for the analytical tasks typically performed by a Flight Dynamicist Experience of software programming languages such as: Fortran/C/C /Java/Tk-tcl as well as the UNIX and Linux operating system to allow software development for analytical work and maintenance of existing software packages under the direction of the FD Director Written and verbal proficiency in the English language Desirable Knowledge and Skills: General knowledge of orbit dynamics and related topics such as orbit determination, orbit propagation, celestial event prediction and station-keeping theory Some understanding of attitude control theory would be helpful Some familiarity with Weighted least-squares algorithm and/or Kalman Filter applications Clarity in written and verbal communications for providing Satellite Controllers and Analysts with unambiguous direction regarding any special manoeuvre instructions General software/functional familiarity with Matlab, Excel or similar related analytical tools Acceptance of routine operations work taking precedence over other work given that manoeuvres need to be executed on time Additional Information You must be eligible to work in this location advertised. Inmarsat Values: Our values define Inmarsat's culture and represent what we believe in. Inmarsat employees aspire to certain behaviours which support our corporate values, they create a stronger working environment and lie at the heart of our continued success as an organisation. Customer - Providing a unique value to our customers Accountability - taking ownership, getting results and keeping our promises Respect - collaborating, embracing diversity and valuing differences Excellence - creating bold solutions for our customers and putting quality at the heart of everything we do
Nov 29, 2022
Full time
Company Description Inmarsat has been at the forefront of global mobile satellite communications for over forty years, and is the market leading provider of voice and high-speed data communications for users on land, at sea and in the air through its constellation of 14 geostationary satellites. Inmarsat is a privately owned company with a profitable track record and significant growth aspirations. This is represented by more than 55 nationalities in the workforce, reflecting the global and dynamic nature of the business. With an investment of over $3 billion in its latest network infrastructure, Inmarsat is at the forefront of global mobile communications innovation. Chief Operations Office Inmarsat's Chief Operations Office (COO) plays a vital role managing the services that keep our business running and delivering to our customers. COO consists of 9 functions including: Satellite Operations, Network Operations, Service Assurance, Service Delivery Aviation and Customer Assurance, Service Delivery and Supply Chain, Project Management Office, Global Cyber Security and Group IT Job Description Primary role purpose: The Flight Dynamicist position ultimately encompasses all the tasks associated with the station-keeping of Inmarsat satellites such that their operational lifetimes are maximised. Once fully trained on these satellites, the successful candidate will contribute to the manoeuvre planning and station-keeping of Inmarsat's state of the art plasma-based fleet. Responsibilities and Duties of the Position: Undertake Flight Dynamics processes Prime focus on station-keeping I4, Alphasat, I5 and I6 satellites Assist with Flight Dynamics operations support to customers internal and external to FD Developing and integrating mission specific support software as required Eventually learn to plan station-keeping manoeuvres for future satellite generations Qualifications Essential Knowledge and Skills: A passion for Space University level degree(s) in Science, Mathematics or Engineering to provide a sound basis for the analytical tasks typically performed by a Flight Dynamicist Experience of software programming languages such as: Fortran/C/C /Java/Tk-tcl as well as the UNIX and Linux operating system to allow software development for analytical work and maintenance of existing software packages under the direction of the FD Director Written and verbal proficiency in the English language Desirable Knowledge and Skills: General knowledge of orbit dynamics and related topics such as orbit determination, orbit propagation, celestial event prediction and station-keeping theory Some understanding of attitude control theory would be helpful Some familiarity with Weighted least-squares algorithm and/or Kalman Filter applications Clarity in written and verbal communications for providing Satellite Controllers and Analysts with unambiguous direction regarding any special manoeuvre instructions General software/functional familiarity with Matlab, Excel or similar related analytical tools Acceptance of routine operations work taking precedence over other work given that manoeuvres need to be executed on time Additional Information You must be eligible to work in this location advertised. Inmarsat Values: Our values define Inmarsat's culture and represent what we believe in. Inmarsat employees aspire to certain behaviours which support our corporate values, they create a stronger working environment and lie at the heart of our continued success as an organisation. Customer - Providing a unique value to our customers Accountability - taking ownership, getting results and keeping our promises Respect - collaborating, embracing diversity and valuing differences Excellence - creating bold solutions for our customers and putting quality at the heart of everything we do
We are currently recruiting for a Facilities coordinator for our site in Kendal. As Facilities Co-ordinator you will work as part of a two person team (self-covering absence) covering from 7.30am to 5pm Monday to Friday working a split shift of 7.30am to 12.30pm and 12pm to 5pm. shift will alternate one week of mornings then one of afternoons and so on. The Facilities Co-ordinator is a static role based at Kent House in Kendal and plays a pivotal role in delivering a high-quality service to a key United Utilities site by meeting with customers and engaging in proactive dialogue, and generally promoting EMCOR in a positive and favourable light. The building support officer will also take ownership in ensuring the building environment is maintained to a high standard, within the EMCOR service requirement, and support the 'protection' of the United Utilities Brand. Provide reports and feedback to the Facilities Manager and EMCOR management team as required. Contribute to and promote the One Team culture Maintain excellent customer communication to achieve their high expectations. Front of house Visitor Management Checking for daily flood warnings and arranging for the Flood defences to be put in place if identified for possible flooding. Safe removal and storage of Flood defences every morning after their deploy. Ad- Hoc Gate Management but dedicated presence at the agreed busy periods (07:30 to 09:30 and 15:30 to 17:00) Carry out all necessary administration duties associated with the provision of facilities services Assist with receiving and direction of parcel deliveries and post Ownership of all site related issues and point of contact Take responsibility for your own workload and ensure that the target times for each task's priority are met. Access control management Deal with issues promptly. Arrange, via the Help Desk for contractors to attend site to undertake work ensuring induction to site, regularly monitor active jobs, supervise and audit work when complete. Updating the Help Desk accordingly. Ensuring Health and Safety is always adhered to Liaising with customers, contractors and suppliers, as necessary, to plan in work schedules, request or provide feedback and chase up works etc Ensure that all site notice boards have up to date statutory notices and customer's health & safety notices and policy. Ensure that site First Aider lists are updated every six months. Monthly checks of first aid boxes and ordering of supplies for them when needed. Audit and ensure that all necessary fire signage is in place and all fire extinguishers are in place and being maintained in accordance with statutory compliance Act as incident controllers for any unplanned or planned fire evacuations Ensure the site logbook up to date recording all schedule maintenance and reactive works carried out on site. Organise site evacuations and update Fire Warden lists on a six-monthly basis for site. Security Management of site ensuing vigilance of unauthorised access to site General site inductions and ensuring all site users and visitors adhere to the agreed site induction and UU safety six Management of EMCOR contractors including grounds and pest control First port of call for help desk request to investigate all vandalism, roof leaks, lighting defects, furniture and fixtures, joinery and general building maintenance jobs as and when required. Proactive in health and safety issues undertaking Monthly building tours and safety observations and reporting any corrective actions Monthly Cleaning Audits Escalate any incidents or issues to relevant persons and to include Facilities Manager for EMCOR Undertake planned statutory compliance tasks, weekly fire test, planned evacuations, Emergency lighting, L8 tests, shower cleaning as part of a planned maintenance programme. Liaise with EMCOR engineers and contractors in respect to maintenance of assets within our remit Fill up of cleaning consumables and general clean of all Kent House offices and the fleet garage as and when needed. Undertake and building fabric works within skill set Daily meeting room checks Management of meeting room supplies Meeting room set up when needed Daily grounds check Daily clearance of leaves and debris from gate runner, pathways and carpark areas Additional gritting where needed in winter months Daily litter pick Comply with the Clients company rules and maintain a high standard of discipline. To follow EMCORs Code of Conduct Carry out other duties as may be reasonably requested from time to time by your manager or client Person Specification • Smart, presentable appearance • Personable and approachable • Good interpersonal and customer relationship skills • Excellent written communication skills • Good command of the English language both orally and verbally • Experience managing people with proven track record in managing direct report • At minimum IOSH managing safely - must be prepared to work towards NEBOSH • COSHH • Good IT skills having knowledge of MS Projects (word processing, spreadsheets and project management tools)Advantageous • High level of interpersonal and customer relationship skills. • Experience in similar role Benefits 22 days annual leave SSP Auto enrol pension Flexible benefits available (retail discounts, reduced gym memberships etc) Cycle scheme Possible opportunity for overtime working
Dec 03, 2021
Full time
We are currently recruiting for a Facilities coordinator for our site in Kendal. As Facilities Co-ordinator you will work as part of a two person team (self-covering absence) covering from 7.30am to 5pm Monday to Friday working a split shift of 7.30am to 12.30pm and 12pm to 5pm. shift will alternate one week of mornings then one of afternoons and so on. The Facilities Co-ordinator is a static role based at Kent House in Kendal and plays a pivotal role in delivering a high-quality service to a key United Utilities site by meeting with customers and engaging in proactive dialogue, and generally promoting EMCOR in a positive and favourable light. The building support officer will also take ownership in ensuring the building environment is maintained to a high standard, within the EMCOR service requirement, and support the 'protection' of the United Utilities Brand. Provide reports and feedback to the Facilities Manager and EMCOR management team as required. Contribute to and promote the One Team culture Maintain excellent customer communication to achieve their high expectations. Front of house Visitor Management Checking for daily flood warnings and arranging for the Flood defences to be put in place if identified for possible flooding. Safe removal and storage of Flood defences every morning after their deploy. Ad- Hoc Gate Management but dedicated presence at the agreed busy periods (07:30 to 09:30 and 15:30 to 17:00) Carry out all necessary administration duties associated with the provision of facilities services Assist with receiving and direction of parcel deliveries and post Ownership of all site related issues and point of contact Take responsibility for your own workload and ensure that the target times for each task's priority are met. Access control management Deal with issues promptly. Arrange, via the Help Desk for contractors to attend site to undertake work ensuring induction to site, regularly monitor active jobs, supervise and audit work when complete. Updating the Help Desk accordingly. Ensuring Health and Safety is always adhered to Liaising with customers, contractors and suppliers, as necessary, to plan in work schedules, request or provide feedback and chase up works etc Ensure that all site notice boards have up to date statutory notices and customer's health & safety notices and policy. Ensure that site First Aider lists are updated every six months. Monthly checks of first aid boxes and ordering of supplies for them when needed. Audit and ensure that all necessary fire signage is in place and all fire extinguishers are in place and being maintained in accordance with statutory compliance Act as incident controllers for any unplanned or planned fire evacuations Ensure the site logbook up to date recording all schedule maintenance and reactive works carried out on site. Organise site evacuations and update Fire Warden lists on a six-monthly basis for site. Security Management of site ensuing vigilance of unauthorised access to site General site inductions and ensuring all site users and visitors adhere to the agreed site induction and UU safety six Management of EMCOR contractors including grounds and pest control First port of call for help desk request to investigate all vandalism, roof leaks, lighting defects, furniture and fixtures, joinery and general building maintenance jobs as and when required. Proactive in health and safety issues undertaking Monthly building tours and safety observations and reporting any corrective actions Monthly Cleaning Audits Escalate any incidents or issues to relevant persons and to include Facilities Manager for EMCOR Undertake planned statutory compliance tasks, weekly fire test, planned evacuations, Emergency lighting, L8 tests, shower cleaning as part of a planned maintenance programme. Liaise with EMCOR engineers and contractors in respect to maintenance of assets within our remit Fill up of cleaning consumables and general clean of all Kent House offices and the fleet garage as and when needed. Undertake and building fabric works within skill set Daily meeting room checks Management of meeting room supplies Meeting room set up when needed Daily grounds check Daily clearance of leaves and debris from gate runner, pathways and carpark areas Additional gritting where needed in winter months Daily litter pick Comply with the Clients company rules and maintain a high standard of discipline. To follow EMCORs Code of Conduct Carry out other duties as may be reasonably requested from time to time by your manager or client Person Specification • Smart, presentable appearance • Personable and approachable • Good interpersonal and customer relationship skills • Excellent written communication skills • Good command of the English language both orally and verbally • Experience managing people with proven track record in managing direct report • At minimum IOSH managing safely - must be prepared to work towards NEBOSH • COSHH • Good IT skills having knowledge of MS Projects (word processing, spreadsheets and project management tools)Advantageous • High level of interpersonal and customer relationship skills. • Experience in similar role Benefits 22 days annual leave SSP Auto enrol pension Flexible benefits available (retail discounts, reduced gym memberships etc) Cycle scheme Possible opportunity for overtime working
The Company: VMS Fleet Management Ltd is a forward thinking Contract Hire, Fleet and Accident Management Company with offices through the UK. VMS provide a wide range of services to blue chip fleet operators and Insurance Companies that includes Accident Management, Contract Hire, Repair and Maintenance Services, Vehicle Hire, Refrigeration, Salvage and Fleet Disposal. An excellent opportunity has arisen for an experienced Hire Administrator to join our well-established and busy commercial vehicle repair team. Role Summary: We are looking for a Credit Controller for Vehicle hire payments including damage vehicles to join our excellent team. In the recharge & Credit Control department you will be the first point of contact in the business for our suppliers and customers or drivers to contact in relation to hire invoices, supplier invoices, damage to vehicles, PCN/NIP, fuel recharges and excess mileage charges therefore we require you to have exceptional social skills and very strong customer service skills with experience speaking on the phone. You will be required to capture genuine recharge opportunities and ensure each recharge has been completed correctly and all documentation is requested from the supplier and sent to the customer within a set time frame. You are to ensure you follow company guidelines and using the correct processes and procedures while providing the customer with an excellent service. The ability to work in a busy, fast flowing environment and a good attention to detail is essential. Assisting the Hire Team when required at busy periods and reporting to Branch Manager/Ops Manager. The key day-to-day responsibilities of this role are varied and include: Controlling the damage, PCN/NIP, fuel shortage and excess mileage processes for all fleet and external supplier fleet to VMS Vehicle Hire customers. Identify rechargeable opportunities from vehicles being off hired. You would be responsible for recovering unpaid money from businesses or individuals. Collecting customer payments within agreed payment terms and sending statements to customers in a timely manner. Ensuring suppliers are paid in accordance with terms and all documentation is received. Reconcile payments within the bank to customer/ supplier invoices Ensure a claim from a supplier is valid before recharging. Gather all available evidence and prepare a full recharge pack for the customer which includes: Rental Agreement, photographs and estimates and ensure you communicate effectively with the supplier and customer. Ensure claims are dealt with efficiently to keep LOU charges to a minimum. Invoice customers once they have agreed to the estimate. Resolve all queries within SLA timeframes. Ensure the best repair value of cost and quality levels are achieved for customers. Communicate effectively with the hire team to get vehicles repaired and back available on fleet quickly. Analysis Reporting required. The tasks and responsibilities of the Hire Administrator may change to fit the requirements of the business' growth and development. Key Skills Required: The ideal candidate will have: Good knowledge of motor vehicles. Good organization skills with the ability to multi task and prioritize deadlines. Excellent attention to detail. Excellent telephone manner. Good knowledge of MS Office. Excel Knowledge Good understanding of accountancy practices within credit Control environment. Understand accountancy software systems such as Sage, Xero etc. Good computer skills. Must be able to work calm under pressure and be process driven Attention to detail Personal Competencies: Strong verbal and written communication skills Enthusiastic with a "can do" attitude A willingness to learn and grow within a commercial environment where customer service and client satisfaction is the primary focus Smart and professional in appearance Ability to work as part of a team Ability to meet deadlines in a fast-paced environment. Ability to switch from one task to another with ease and agility. Self-motivated and tenacious. A positive and professional attitude. Demonstrates honesty and integrity at all times. Knowledge and experience desirable: Accurate and effective administration Customer service experience is essential Experience of the daily rental sector Administrative experience within the fleet trade Good time management Should have passion to contribute to the development of Company processes and sales procedures Job title: Hire/Damage Administrator Salary: £18,000 - £22,000 per annum Benefits: 22 days annual leave, pension scheme Location: Tamworth Company: VMS (Fleet Management) Ltd
Dec 01, 2021
Full time
The Company: VMS Fleet Management Ltd is a forward thinking Contract Hire, Fleet and Accident Management Company with offices through the UK. VMS provide a wide range of services to blue chip fleet operators and Insurance Companies that includes Accident Management, Contract Hire, Repair and Maintenance Services, Vehicle Hire, Refrigeration, Salvage and Fleet Disposal. An excellent opportunity has arisen for an experienced Hire Administrator to join our well-established and busy commercial vehicle repair team. Role Summary: We are looking for a Credit Controller for Vehicle hire payments including damage vehicles to join our excellent team. In the recharge & Credit Control department you will be the first point of contact in the business for our suppliers and customers or drivers to contact in relation to hire invoices, supplier invoices, damage to vehicles, PCN/NIP, fuel recharges and excess mileage charges therefore we require you to have exceptional social skills and very strong customer service skills with experience speaking on the phone. You will be required to capture genuine recharge opportunities and ensure each recharge has been completed correctly and all documentation is requested from the supplier and sent to the customer within a set time frame. You are to ensure you follow company guidelines and using the correct processes and procedures while providing the customer with an excellent service. The ability to work in a busy, fast flowing environment and a good attention to detail is essential. Assisting the Hire Team when required at busy periods and reporting to Branch Manager/Ops Manager. The key day-to-day responsibilities of this role are varied and include: Controlling the damage, PCN/NIP, fuel shortage and excess mileage processes for all fleet and external supplier fleet to VMS Vehicle Hire customers. Identify rechargeable opportunities from vehicles being off hired. You would be responsible for recovering unpaid money from businesses or individuals. Collecting customer payments within agreed payment terms and sending statements to customers in a timely manner. Ensuring suppliers are paid in accordance with terms and all documentation is received. Reconcile payments within the bank to customer/ supplier invoices Ensure a claim from a supplier is valid before recharging. Gather all available evidence and prepare a full recharge pack for the customer which includes: Rental Agreement, photographs and estimates and ensure you communicate effectively with the supplier and customer. Ensure claims are dealt with efficiently to keep LOU charges to a minimum. Invoice customers once they have agreed to the estimate. Resolve all queries within SLA timeframes. Ensure the best repair value of cost and quality levels are achieved for customers. Communicate effectively with the hire team to get vehicles repaired and back available on fleet quickly. Analysis Reporting required. The tasks and responsibilities of the Hire Administrator may change to fit the requirements of the business' growth and development. Key Skills Required: The ideal candidate will have: Good knowledge of motor vehicles. Good organization skills with the ability to multi task and prioritize deadlines. Excellent attention to detail. Excellent telephone manner. Good knowledge of MS Office. Excel Knowledge Good understanding of accountancy practices within credit Control environment. Understand accountancy software systems such as Sage, Xero etc. Good computer skills. Must be able to work calm under pressure and be process driven Attention to detail Personal Competencies: Strong verbal and written communication skills Enthusiastic with a "can do" attitude A willingness to learn and grow within a commercial environment where customer service and client satisfaction is the primary focus Smart and professional in appearance Ability to work as part of a team Ability to meet deadlines in a fast-paced environment. Ability to switch from one task to another with ease and agility. Self-motivated and tenacious. A positive and professional attitude. Demonstrates honesty and integrity at all times. Knowledge and experience desirable: Accurate and effective administration Customer service experience is essential Experience of the daily rental sector Administrative experience within the fleet trade Good time management Should have passion to contribute to the development of Company processes and sales procedures Job title: Hire/Damage Administrator Salary: £18,000 - £22,000 per annum Benefits: 22 days annual leave, pension scheme Location: Tamworth Company: VMS (Fleet Management) Ltd
Join us in creating a sustainable future and becoming a protector of tomorrow! Join us in creating a sustainable future and becoming a protector of tomorrow! About Us: Covanta is a global leader in the Energy from Waste (EfW) sector and has a growing fleet of power stations in the UK and Ireland. Our new and modern plants are being built to exacting safety, environmental, construction and operational standards that reduce greenhouse gases, generate clean energy and recycle metals. We are now staffing our newest facility in Newhurst (near Loughborough at the M1 junction 23), United Kingdom. This plant expected to accept first waste by October 2022 and, after that, we expect our next new plant in Ellesmere Port, Liverpool to be operational in 2023. Maintenance PlannerStart date April / May 2022 Storesperson (Inventory Controller)Start date April / May 2022 Our Maintenance Planners are responsible for planning the routine maintenance, repair and major outages across the entire plant. Covanta is seeking to become an employer of choice in the UK and this involves building a team of highly competent maintenance and planning staff covering all aspects of plant maintenance in a safe, efficient and environmentally compliant manner. Our Storesperson is responsible for the sourcing and controlling the stock we maintain for our plant. You will work closely with the purchasing, operations and maintenance team to ensure that the right level of stock is maintained and new stock is sourced in a timely way to meet our changing business requirements Our plants operate 24/7, and these roles form part of the wider maintenance team that will oversee the maintenance activities ranging from routine maintenance and repair to major outages all in a safe and compliant manner. Standard hours will be day time working from Monday to Friday, with additional hours required during major maintenance periods. Are you a team player and have the ability and motivation to join our growing team which aims to support our Energy from Waste facilities to the highest standards?If yes, we want to hear from you. Please apply now stating the role that you are interested in and we will contact qualified applicants as soon as we are ready to start interviewing for this role. We expect to start interviewing by the new year for a target start dates in April and May 2022. Note: We have differentjob adverts for different roles at the Newhurst plant. Please apply for the most appropriate role matching your experience and career interests. Our Covanta Maintenance roles include: -Maintenance Manager -Maintenance Team Leader and Electrical Control and Instrumentation Team Leaders -Mechanical Technicians and EC&I Technicians -Maintenance Planner -Storesperson (Inventory Controller) Covanta is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills. For applicants to Canadian positions only: as of December 1, 2021, subject to applicable law, Covanta/Covanta Environmental Solutions (CES) will require all new hires to demonstrate that they have been fully vaccinated for COVID-19 by their start date.Proof of vaccination must be presented on the new hire's first day of employment.Those who qualify for a medical or religious accommodation to this vaccination requirement may request an exemption through Covanta's approved process and must do so on or before their first date of employment.Hired candidates who are not fully vaccinated by December 1, 2021, or who have not been approved for a legally-required medical or religious accommodation will be subject to disciplinary action up to and including termination of employment, in accordance with applicable law. Covanta is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills
Nov 30, 2021
Full time
Join us in creating a sustainable future and becoming a protector of tomorrow! Join us in creating a sustainable future and becoming a protector of tomorrow! About Us: Covanta is a global leader in the Energy from Waste (EfW) sector and has a growing fleet of power stations in the UK and Ireland. Our new and modern plants are being built to exacting safety, environmental, construction and operational standards that reduce greenhouse gases, generate clean energy and recycle metals. We are now staffing our newest facility in Newhurst (near Loughborough at the M1 junction 23), United Kingdom. This plant expected to accept first waste by October 2022 and, after that, we expect our next new plant in Ellesmere Port, Liverpool to be operational in 2023. Maintenance PlannerStart date April / May 2022 Storesperson (Inventory Controller)Start date April / May 2022 Our Maintenance Planners are responsible for planning the routine maintenance, repair and major outages across the entire plant. Covanta is seeking to become an employer of choice in the UK and this involves building a team of highly competent maintenance and planning staff covering all aspects of plant maintenance in a safe, efficient and environmentally compliant manner. Our Storesperson is responsible for the sourcing and controlling the stock we maintain for our plant. You will work closely with the purchasing, operations and maintenance team to ensure that the right level of stock is maintained and new stock is sourced in a timely way to meet our changing business requirements Our plants operate 24/7, and these roles form part of the wider maintenance team that will oversee the maintenance activities ranging from routine maintenance and repair to major outages all in a safe and compliant manner. Standard hours will be day time working from Monday to Friday, with additional hours required during major maintenance periods. Are you a team player and have the ability and motivation to join our growing team which aims to support our Energy from Waste facilities to the highest standards?If yes, we want to hear from you. Please apply now stating the role that you are interested in and we will contact qualified applicants as soon as we are ready to start interviewing for this role. We expect to start interviewing by the new year for a target start dates in April and May 2022. Note: We have differentjob adverts for different roles at the Newhurst plant. Please apply for the most appropriate role matching your experience and career interests. Our Covanta Maintenance roles include: -Maintenance Manager -Maintenance Team Leader and Electrical Control and Instrumentation Team Leaders -Mechanical Technicians and EC&I Technicians -Maintenance Planner -Storesperson (Inventory Controller) Covanta is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills. For applicants to Canadian positions only: as of December 1, 2021, subject to applicable law, Covanta/Covanta Environmental Solutions (CES) will require all new hires to demonstrate that they have been fully vaccinated for COVID-19 by their start date.Proof of vaccination must be presented on the new hire's first day of employment.Those who qualify for a medical or religious accommodation to this vaccination requirement may request an exemption through Covanta's approved process and must do so on or before their first date of employment.Hired candidates who are not fully vaccinated by December 1, 2021, or who have not been approved for a legally-required medical or religious accommodation will be subject to disciplinary action up to and including termination of employment, in accordance with applicable law. Covanta is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills