An established company are currently looking for an experienced Customer Service Administrator to join their team. The Customer Service Administrator role involves providing first class customer service to clients, managing and processing incoming orders and responding to customer queries in an appropriate and timely manner. Salary: Up to £38,000 (OTE/bonuses) Office based Free onsite parking Customer Service Administrator responsibilities: Answering incoming calls, understanding client needs and dealing with enquiries/orders Processing orders accurately and promptly to meet the needs of the customer Providing exceptional customer service at all times Working to set KPIs, achieving and exceeding targets for orders and calls Managing the incoming sales inbox of orders Keeping customers updated on the scheduled delivery date and any changes on products, efficiently backordering items and offering an alternative Remaining knowledgeable on a range of products to give technical advice to customers Processing balances on a daily basis using the in-house system Following through urgent orders for customers Assisting with delivery queries and following through to completion Having a thorough knowledge of how all systems and processes work Customer Service Administrator skills/competencies: Proven experience within a similar role desirable Strong attention to detail and a "can-do" attitude Proficient in Microsoft Office Apply today!
Apr 08, 2026
Full time
An established company are currently looking for an experienced Customer Service Administrator to join their team. The Customer Service Administrator role involves providing first class customer service to clients, managing and processing incoming orders and responding to customer queries in an appropriate and timely manner. Salary: Up to £38,000 (OTE/bonuses) Office based Free onsite parking Customer Service Administrator responsibilities: Answering incoming calls, understanding client needs and dealing with enquiries/orders Processing orders accurately and promptly to meet the needs of the customer Providing exceptional customer service at all times Working to set KPIs, achieving and exceeding targets for orders and calls Managing the incoming sales inbox of orders Keeping customers updated on the scheduled delivery date and any changes on products, efficiently backordering items and offering an alternative Remaining knowledgeable on a range of products to give technical advice to customers Processing balances on a daily basis using the in-house system Following through urgent orders for customers Assisting with delivery queries and following through to completion Having a thorough knowledge of how all systems and processes work Customer Service Administrator skills/competencies: Proven experience within a similar role desirable Strong attention to detail and a "can-do" attitude Proficient in Microsoft Office Apply today!
Product Administrator Salary: £27,000 + 1k bonus and 26 days holiday, excellent benefits package Location: Outskirts of Leeds City Centre We are looking for a proactive and commercially aware Product Assistant/Administrator to support the management and development of a diverse product range. This is a fantastic opportunity for someone looking to build a career in product management, marketing and commercial strategy . The Role Working closely with the Lead Product Manager, you will support the full product lifecycle, from market analysis and product launches through to ongoing development and improvement. Key Responsibilities Support product lifecycle management, including new product introductions and product updates Assist with market and competitor analysis to identify trends, opportunities and gaps Work with Sales and Marketing teams to develop product messaging and targeted campaigns Help create and deliver product training materials for internal teams and customers Maintain product documentation, certifications and marketing materials Support the development of relationships with key customers, installers and stakeholders Contribute to product planning, including gathering and prioritising customer requirements Identify opportunities to grow market share and improve product positioning Liaise with internal teams to ensure product strategy aligns with business objectives About You Degree or studies or experience in business, sales, marketing or a related field 1 years experience if working in an office environment Strong analytical and problem-solving skills Commercial awareness and interest in product development Confident communicator with the ability to influence and build relationships Well organised with strong time management skills Proactive, with the ability to use initiative IT literate with good working knowledge of standard business tools This is an excellent opportunity for someone looking to develop within a forward-thinking business , gaining exposure across product, sales and marketing in a varied and evolving role. Please click apply or email Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Apr 08, 2026
Full time
Product Administrator Salary: £27,000 + 1k bonus and 26 days holiday, excellent benefits package Location: Outskirts of Leeds City Centre We are looking for a proactive and commercially aware Product Assistant/Administrator to support the management and development of a diverse product range. This is a fantastic opportunity for someone looking to build a career in product management, marketing and commercial strategy . The Role Working closely with the Lead Product Manager, you will support the full product lifecycle, from market analysis and product launches through to ongoing development and improvement. Key Responsibilities Support product lifecycle management, including new product introductions and product updates Assist with market and competitor analysis to identify trends, opportunities and gaps Work with Sales and Marketing teams to develop product messaging and targeted campaigns Help create and deliver product training materials for internal teams and customers Maintain product documentation, certifications and marketing materials Support the development of relationships with key customers, installers and stakeholders Contribute to product planning, including gathering and prioritising customer requirements Identify opportunities to grow market share and improve product positioning Liaise with internal teams to ensure product strategy aligns with business objectives About You Degree or studies or experience in business, sales, marketing or a related field 1 years experience if working in an office environment Strong analytical and problem-solving skills Commercial awareness and interest in product development Confident communicator with the ability to influence and build relationships Well organised with strong time management skills Proactive, with the ability to use initiative IT literate with good working knowledge of standard business tools This is an excellent opportunity for someone looking to develop within a forward-thinking business , gaining exposure across product, sales and marketing in a varied and evolving role. Please click apply or email Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Job Summary / Overview Salary - Up to 31K DOE Hybrid As a Recruitment Business Partner, you'll own the end-to-end recruitment journey for operational roles across your campaign area, ensuring Teleperformance is consistently seen as an employer of choice. You'll play a critical role in attracting, engaging, and hiring large numbers of top-quality agents and support roles to support our fast-growing operations as well as driving social value sourcing initiatives. You'll act as a trusted advisor and business partner, collaborating closely with stakeholders across Operations, HR, Training, and Workforce Management to deliver recruitment strategies that meet both business and client needs. Your focus: fast, efficient, and high-quality recruitment. You'll support the growth and management of our offshore teams to ensure they work to the required standard. The role requires you to be on site a minimum of 3 days per week. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) o Lead the full lifecycle recruitment process for large-scale operational hires, from role briefing and sourcing to offer and onboarding. o Partner with hiring managers to define role requirements and create strategies that attract large volumes of qualified candidates quickly. o Source candidates proactively across multiple channels including job boards, social media, professional networks, schools, and referrals. Working hand in hand with the Recruitment Delivery Manager and/or Sourcing Manager o Screen, interview when required, and assess candidates to ensure the right fit for each role, while maintaining efficiency to meet high-volume targets. o Coordinate pre-employment checks (backgrounds, references, etc.) to ensure compliance and smooth onboarding for all. o Maintain accurate recruitment data in the Applicant Tracking System (ATS) and provide regular reporting on recruitment metrics and KPIs. o Build and maintain strong relationships with internal stakeholders and external recruitment partners to ensure recruitment goals are met. o Deliver a world-class candidate experience, acting as a brand ambassador at every touchpoint. o Continuously improve recruitment processes, tools, and strategies to drive efficiency, quality, and scalability. o Be a partner to your segment of the business, support strategy and high-quality recruitment for your assigned clients o Support with offshore resource development and upskilling o Drive and grow our social value standing, providing insight and analysis to diversify pipelines and maintain good data What You'll Bring - Essential Criteria o Proven experience delivering high-volume recruitment as the lead recruiter, in a BPO or fast-paced operational environment o Experience managing recruitment for operational roles at scale (agents, customer service, or call center positions) o Experienced in leading a team of recruiters or recruitment administrators as part of a recruitment function o Experienced in recruiting social value candidates and/or working in social value employment o Strong stakeholder management and communication skills. o Ability to operate in a fast-paced environment, managing competing priorities while maintaining quality. o Knowledge of UK employment law and recruitment compliance practices is strongly preferred. o Proficiency in ATS platforms (e.g., iCIMS, JobTrain, Taleo, SAP) and Microsoft Office tools. o Excellent problem-solving, organisation, and time-management skills
Apr 08, 2026
Full time
Job Summary / Overview Salary - Up to 31K DOE Hybrid As a Recruitment Business Partner, you'll own the end-to-end recruitment journey for operational roles across your campaign area, ensuring Teleperformance is consistently seen as an employer of choice. You'll play a critical role in attracting, engaging, and hiring large numbers of top-quality agents and support roles to support our fast-growing operations as well as driving social value sourcing initiatives. You'll act as a trusted advisor and business partner, collaborating closely with stakeholders across Operations, HR, Training, and Workforce Management to deliver recruitment strategies that meet both business and client needs. Your focus: fast, efficient, and high-quality recruitment. You'll support the growth and management of our offshore teams to ensure they work to the required standard. The role requires you to be on site a minimum of 3 days per week. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) o Lead the full lifecycle recruitment process for large-scale operational hires, from role briefing and sourcing to offer and onboarding. o Partner with hiring managers to define role requirements and create strategies that attract large volumes of qualified candidates quickly. o Source candidates proactively across multiple channels including job boards, social media, professional networks, schools, and referrals. Working hand in hand with the Recruitment Delivery Manager and/or Sourcing Manager o Screen, interview when required, and assess candidates to ensure the right fit for each role, while maintaining efficiency to meet high-volume targets. o Coordinate pre-employment checks (backgrounds, references, etc.) to ensure compliance and smooth onboarding for all. o Maintain accurate recruitment data in the Applicant Tracking System (ATS) and provide regular reporting on recruitment metrics and KPIs. o Build and maintain strong relationships with internal stakeholders and external recruitment partners to ensure recruitment goals are met. o Deliver a world-class candidate experience, acting as a brand ambassador at every touchpoint. o Continuously improve recruitment processes, tools, and strategies to drive efficiency, quality, and scalability. o Be a partner to your segment of the business, support strategy and high-quality recruitment for your assigned clients o Support with offshore resource development and upskilling o Drive and grow our social value standing, providing insight and analysis to diversify pipelines and maintain good data What You'll Bring - Essential Criteria o Proven experience delivering high-volume recruitment as the lead recruiter, in a BPO or fast-paced operational environment o Experience managing recruitment for operational roles at scale (agents, customer service, or call center positions) o Experienced in leading a team of recruiters or recruitment administrators as part of a recruitment function o Experienced in recruiting social value candidates and/or working in social value employment o Strong stakeholder management and communication skills. o Ability to operate in a fast-paced environment, managing competing priorities while maintaining quality. o Knowledge of UK employment law and recruitment compliance practices is strongly preferred. o Proficiency in ATS platforms (e.g., iCIMS, JobTrain, Taleo, SAP) and Microsoft Office tools. o Excellent problem-solving, organisation, and time-management skills
Financial Services Administrator - Banking Migration Project (6 Month Contract) Location: Central Stirling (Office Based)Hours: 9:00am - 5:00pm or 8:30am - 4:30pmDuration: Up to 6 months Our client, a well-established organisation based in central Stirling, is seeking a Financial Services Administrator to support a large-scale banking migration project. This is an excellent opportunity for someone with banking, pensions, or financial services administration experience to play a key role in an important operational project. Working as part of a dedicated project team, you will help ensure the smooth transition of pension fund bank accounts to a new banking provider, ensuring accuracy, compliance, and continuity of payments for thousands of customers. The role: Supporting the migration of pension fund bank accounts to a new banking provider Liaising with banking partners and internal teams to gather and provide required information Coordinating the transition of incoming and outgoing payments Setting up and maintaining payments on internal banking systems Monitoring accounts to ensure sufficient funds are available for scheduled payments Updating internal CRM and banking systems accurately Ensuring all work is completed in line with internal processes and compliance requirements The person: Previous experience in banking, financial services, pensions, or financial administration Strong numeracy skills and exceptional attention to detail Ability to manage tasks independently and take ownership of responsibilities Excellent communication skills, both written and verbal Strong organisation and time-management skills A positive, proactive attitude and pride in delivering high-quality work Ability to apply practical problem-solving and common-sense decision making Why Apply? Opportunity to gain experience on a large-scale financial services project Work with a reputable organisation in the sector Gain valuable banking and pensions operations experience
Apr 08, 2026
Seasonal
Financial Services Administrator - Banking Migration Project (6 Month Contract) Location: Central Stirling (Office Based)Hours: 9:00am - 5:00pm or 8:30am - 4:30pmDuration: Up to 6 months Our client, a well-established organisation based in central Stirling, is seeking a Financial Services Administrator to support a large-scale banking migration project. This is an excellent opportunity for someone with banking, pensions, or financial services administration experience to play a key role in an important operational project. Working as part of a dedicated project team, you will help ensure the smooth transition of pension fund bank accounts to a new banking provider, ensuring accuracy, compliance, and continuity of payments for thousands of customers. The role: Supporting the migration of pension fund bank accounts to a new banking provider Liaising with banking partners and internal teams to gather and provide required information Coordinating the transition of incoming and outgoing payments Setting up and maintaining payments on internal banking systems Monitoring accounts to ensure sufficient funds are available for scheduled payments Updating internal CRM and banking systems accurately Ensuring all work is completed in line with internal processes and compliance requirements The person: Previous experience in banking, financial services, pensions, or financial administration Strong numeracy skills and exceptional attention to detail Ability to manage tasks independently and take ownership of responsibilities Excellent communication skills, both written and verbal Strong organisation and time-management skills A positive, proactive attitude and pride in delivering high-quality work Ability to apply practical problem-solving and common-sense decision making Why Apply? Opportunity to gain experience on a large-scale financial services project Work with a reputable organisation in the sector Gain valuable banking and pensions operations experience
Recruitment Business Partner Location : Glasgow Hybrid : 3 days in office Salary : up to 30K DOE Job Summary / Overview As a Recruitment Business Partner, you'll own the end-to-end recruitment journey for operational roles across your campaign area, ensuring Teleperformance is consistently seen as an employer of choice. You'll play a critical role in attracting, engaging, and hiring large numbers of top-quality agents and support roles to support our fast-growing operations as well as driving social value sourcing initiatives. You'll act as a trusted advisor and business partner, collaborating closely with stakeholders across Operations, HR, Training, and Workforce Management to deliver recruitment strategies that meet both business and client needs. Your focus: fast, efficient, and high-quality recruitment. You'll support the growth and management of our offshore teams to ensure they work to the required standard. The role requires you to be on site a minimum of 3 days per week. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Lead the full lifecycle recruitment process for large-scale operational hires, from role briefing and sourcing to offer and onboarding. Partner with hiring managers to define role requirements and create strategies that attract large volumes of qualified candidates quickly. Source candidates proactively across multiple channels including job boards, social media, professional networks, schools, and referrals. Working hand in hand with the Recruitment Delivery Manager and/or Sourcing Manager Screen, interview when required, and assess candidates to ensure the right fit for each role, while maintaining efficiency to meet high-volume targets. Coordinate pre-employment checks (backgrounds, references, etc.) to ensure compliance and smooth onboarding for all. Maintain accurate recruitment data in the Applicant Tracking System (ATS) and provide regular reporting on recruitment metrics and KPIs. Build and maintain strong relationships with internal stakeholders and external recruitment partners to ensure recruitment goals are met. Deliver a world-class candidate experience, acting as a brand ambassador at every touchpoint. Continuously improve recruitment processes, tools, and strategies to drive efficiency, quality, and scalability. Be a partner to your segment of the business, support strategy and high-quality recruitment for your assigned clients Support with offshore resource development and upskilling Drive and grow our social value standing, providing insight and analysis to diversify pipelines and maintain good data What You'll Bring - Essential Criteria Proven experience delivering high-volume recruitment as the lead recruiter , in a BPO or fast-paced operational environment Experience managing recruitment for operational roles at scale (agents, customer service, or call center positions) Experienced in leading a team of recruiters or recruitment administrators as part of a recruitment function Experienced in recruiting social value candidates and/or working in social value employment Strong stakeholder management and communication skills. Ability to operate in a fast-paced environment, managing competing priorities while maintaining quality. Knowledge of UK employment law and recruitment compliance practices is strongly preferred. Proficiency in ATS platforms (e.g., iCIMS, JobTrain, Taleo, SAP) and Microsoft Office tools. Excellent problem-solving, organisation, and time-management skills.
Apr 08, 2026
Full time
Recruitment Business Partner Location : Glasgow Hybrid : 3 days in office Salary : up to 30K DOE Job Summary / Overview As a Recruitment Business Partner, you'll own the end-to-end recruitment journey for operational roles across your campaign area, ensuring Teleperformance is consistently seen as an employer of choice. You'll play a critical role in attracting, engaging, and hiring large numbers of top-quality agents and support roles to support our fast-growing operations as well as driving social value sourcing initiatives. You'll act as a trusted advisor and business partner, collaborating closely with stakeholders across Operations, HR, Training, and Workforce Management to deliver recruitment strategies that meet both business and client needs. Your focus: fast, efficient, and high-quality recruitment. You'll support the growth and management of our offshore teams to ensure they work to the required standard. The role requires you to be on site a minimum of 3 days per week. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Lead the full lifecycle recruitment process for large-scale operational hires, from role briefing and sourcing to offer and onboarding. Partner with hiring managers to define role requirements and create strategies that attract large volumes of qualified candidates quickly. Source candidates proactively across multiple channels including job boards, social media, professional networks, schools, and referrals. Working hand in hand with the Recruitment Delivery Manager and/or Sourcing Manager Screen, interview when required, and assess candidates to ensure the right fit for each role, while maintaining efficiency to meet high-volume targets. Coordinate pre-employment checks (backgrounds, references, etc.) to ensure compliance and smooth onboarding for all. Maintain accurate recruitment data in the Applicant Tracking System (ATS) and provide regular reporting on recruitment metrics and KPIs. Build and maintain strong relationships with internal stakeholders and external recruitment partners to ensure recruitment goals are met. Deliver a world-class candidate experience, acting as a brand ambassador at every touchpoint. Continuously improve recruitment processes, tools, and strategies to drive efficiency, quality, and scalability. Be a partner to your segment of the business, support strategy and high-quality recruitment for your assigned clients Support with offshore resource development and upskilling Drive and grow our social value standing, providing insight and analysis to diversify pipelines and maintain good data What You'll Bring - Essential Criteria Proven experience delivering high-volume recruitment as the lead recruiter , in a BPO or fast-paced operational environment Experience managing recruitment for operational roles at scale (agents, customer service, or call center positions) Experienced in leading a team of recruiters or recruitment administrators as part of a recruitment function Experienced in recruiting social value candidates and/or working in social value employment Strong stakeholder management and communication skills. Ability to operate in a fast-paced environment, managing competing priorities while maintaining quality. Knowledge of UK employment law and recruitment compliance practices is strongly preferred. Proficiency in ATS platforms (e.g., iCIMS, JobTrain, Taleo, SAP) and Microsoft Office tools. Excellent problem-solving, organisation, and time-management skills.
Sales Administrator & Support Annual Salary: £25K-£30K DOE Location: Sevenoaks Job Type: Full-time Join a great client of ours as part of the Sales Administration & Support team, where you will play a crucial role in enhancing the sales process and customer experience. This position is ideal for individuals who are keen to advance their career within a company that values internal promotion and employee growth. Day-to-day of the role: Answer customer calls and emails, providing detailed information and building engagement. Qualify inquiries to assess customer needs and book surveyor visits accordingly. Ensure a professional and friendly customer experience from the first contact. Assist surveyors by preparing and calculating quotes based on their measurements and recommendations. Send quotes to customers in a timely and professional manner. Follow up with customers via phone and email to encourage order placement. Accurately update customer details, sales progress, and appointment schedules in the CRM system. Maintain spreadsheets and records to ensure sales data is organised and accessible. Support the sales team with general administrative tasks to improve efficiency. Track outstanding quotes and proactively contact customers to drive conversions. Provide ongoing support to customers, addressing any concerns or questions. Guide and support customers in the showroom, providing advice and ensuring a high level of service. Required Skills & Qualifications: Excellent communication and interpersonal skills. Strong organisational skills and attention to detail. Proactive and able to work independently as well as part of a team. Experience in a sales or customer service role is preferred. Proficiency in using CRM systems and Microsoft Office. Ability to work flexible hours, including at least 2 Saturdays per month. Benefits: 28 days paid holiday (including bank holidays). Onsite car parking. Staff discounts on all products. Fantastic facilities with a good social atmosphere. Regular social team events. Company Pension Scheme. Great career growth opportunities as part of a larger group of companies. If this role is of an interest, please apply right away.
Apr 08, 2026
Full time
Sales Administrator & Support Annual Salary: £25K-£30K DOE Location: Sevenoaks Job Type: Full-time Join a great client of ours as part of the Sales Administration & Support team, where you will play a crucial role in enhancing the sales process and customer experience. This position is ideal for individuals who are keen to advance their career within a company that values internal promotion and employee growth. Day-to-day of the role: Answer customer calls and emails, providing detailed information and building engagement. Qualify inquiries to assess customer needs and book surveyor visits accordingly. Ensure a professional and friendly customer experience from the first contact. Assist surveyors by preparing and calculating quotes based on their measurements and recommendations. Send quotes to customers in a timely and professional manner. Follow up with customers via phone and email to encourage order placement. Accurately update customer details, sales progress, and appointment schedules in the CRM system. Maintain spreadsheets and records to ensure sales data is organised and accessible. Support the sales team with general administrative tasks to improve efficiency. Track outstanding quotes and proactively contact customers to drive conversions. Provide ongoing support to customers, addressing any concerns or questions. Guide and support customers in the showroom, providing advice and ensuring a high level of service. Required Skills & Qualifications: Excellent communication and interpersonal skills. Strong organisational skills and attention to detail. Proactive and able to work independently as well as part of a team. Experience in a sales or customer service role is preferred. Proficiency in using CRM systems and Microsoft Office. Ability to work flexible hours, including at least 2 Saturdays per month. Benefits: 28 days paid holiday (including bank holidays). Onsite car parking. Staff discounts on all products. Fantastic facilities with a good social atmosphere. Regular social team events. Company Pension Scheme. Great career growth opportunities as part of a larger group of companies. If this role is of an interest, please apply right away.
Recruitment Business Partner Location : Glasgow Hybrid : 3 days in office Salary : up to 30K DOE Job Summary / Overview As a Recruitment Business Partner, you'll own the end-to-end recruitment journey for operational roles across your campaign area, ensuring Teleperformance is consistently seen as an employer of choice. You'll play a critical role in attracting, engaging, and hiring large numbers of top-quality agents and support roles to support our fast-growing operations as well as driving social value sourcing initiatives. You'll act as a trusted advisor and business partner, collaborating closely with stakeholders across Operations, HR, Training, and Workforce Management to deliver recruitment strategies that meet both business and client needs. Your focus: fast, efficient, and high-quality recruitment. You'll support the growth and management of our offshore teams to ensure they work to the required standard. The role requires you to be on site a minimum of 3 days per week. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Lead the full lifecycle recruitment process for large-scale operational hires, from role briefing and sourcing to offer and onboarding. Partner with hiring managers to define role requirements and create strategies that attract large volumes of qualified candidates quickly. Source candidates proactively across multiple channels including job boards, social media, professional networks, schools, and referrals. Working hand in hand with the Recruitment Delivery Manager and/or Sourcing Manager Screen, interview when required, and assess candidates to ensure the right fit for each role, while maintaining efficiency to meet high-volume targets. Coordinate pre-employment checks (backgrounds, references, etc.) to ensure compliance and smooth onboarding for all. Maintain accurate recruitment data in the Applicant Tracking System (ATS) and provide regular reporting on recruitment metrics and KPIs. Build and maintain strong relationships with internal stakeholders and external recruitment partners to ensure recruitment goals are met. Deliver a world-class candidate experience, acting as a brand ambassador at every touchpoint. Continuously improve recruitment processes, tools, and strategies to drive efficiency, quality, and scalability. Be a partner to your segment of the business, support strategy and high-quality recruitment for your assigned clients Support with offshore resource development and upskilling Drive and grow our social value standing, providing insight and analysis to diversify pipelines and maintain good data What You'll Bring - Essential Criteria Proven experience delivering high-volume recruitment as the lead recruiter , in a BPO or fast-paced operational environment Experience managing recruitment for operational roles at scale (agents, customer service, or call center positions) Experienced in leading a team of recruiters or recruitment administrators as part of a recruitment function Experienced in recruiting social value candidates and/or working in social value employment Strong stakeholder management and communication skills. Ability to operate in a fast-paced environment, managing competing priorities while maintaining quality. Knowledge of UK employment law and recruitment compliance practices is strongly preferred. Proficiency in ATS platforms (e.g., iCIMS, JobTrain, Taleo, SAP) and Microsoft Office tools. Excellent problem-solving, organisation, and time-management skills.
Apr 08, 2026
Full time
Recruitment Business Partner Location : Glasgow Hybrid : 3 days in office Salary : up to 30K DOE Job Summary / Overview As a Recruitment Business Partner, you'll own the end-to-end recruitment journey for operational roles across your campaign area, ensuring Teleperformance is consistently seen as an employer of choice. You'll play a critical role in attracting, engaging, and hiring large numbers of top-quality agents and support roles to support our fast-growing operations as well as driving social value sourcing initiatives. You'll act as a trusted advisor and business partner, collaborating closely with stakeholders across Operations, HR, Training, and Workforce Management to deliver recruitment strategies that meet both business and client needs. Your focus: fast, efficient, and high-quality recruitment. You'll support the growth and management of our offshore teams to ensure they work to the required standard. The role requires you to be on site a minimum of 3 days per week. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Lead the full lifecycle recruitment process for large-scale operational hires, from role briefing and sourcing to offer and onboarding. Partner with hiring managers to define role requirements and create strategies that attract large volumes of qualified candidates quickly. Source candidates proactively across multiple channels including job boards, social media, professional networks, schools, and referrals. Working hand in hand with the Recruitment Delivery Manager and/or Sourcing Manager Screen, interview when required, and assess candidates to ensure the right fit for each role, while maintaining efficiency to meet high-volume targets. Coordinate pre-employment checks (backgrounds, references, etc.) to ensure compliance and smooth onboarding for all. Maintain accurate recruitment data in the Applicant Tracking System (ATS) and provide regular reporting on recruitment metrics and KPIs. Build and maintain strong relationships with internal stakeholders and external recruitment partners to ensure recruitment goals are met. Deliver a world-class candidate experience, acting as a brand ambassador at every touchpoint. Continuously improve recruitment processes, tools, and strategies to drive efficiency, quality, and scalability. Be a partner to your segment of the business, support strategy and high-quality recruitment for your assigned clients Support with offshore resource development and upskilling Drive and grow our social value standing, providing insight and analysis to diversify pipelines and maintain good data What You'll Bring - Essential Criteria Proven experience delivering high-volume recruitment as the lead recruiter , in a BPO or fast-paced operational environment Experience managing recruitment for operational roles at scale (agents, customer service, or call center positions) Experienced in leading a team of recruiters or recruitment administrators as part of a recruitment function Experienced in recruiting social value candidates and/or working in social value employment Strong stakeholder management and communication skills. Ability to operate in a fast-paced environment, managing competing priorities while maintaining quality. Knowledge of UK employment law and recruitment compliance practices is strongly preferred. Proficiency in ATS platforms (e.g., iCIMS, JobTrain, Taleo, SAP) and Microsoft Office tools. Excellent problem-solving, organisation, and time-management skills.
Technical Infrastructure Architect (DV Security Clearance) Position Description At CGI, we empower our architects to shape the future of secure digital transformation. As a Technical Architect, you'll design and deliver a next-generation on-premise identity solution that underpins the resilience and security of our clients' most critical systems. You'll help define and implement a scalable, future-ready access management platform that ensures seamless connectivity and trust across complex environments. This is your opportunity to take ownership of a greenfield solution that drives real-world impact, harnessing creativity and technical excellence to help CGI's clients stay ahead in an evolving digital landscape. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. Your future duties and responsibilities You will play a pivotal role in shaping architecture standards, mentoring engineers, and ensuring delivery quality through collaboration and governance. You'll also have the opportunity to innovate, influence design decisions, and help define best practice for CGI's wider identity landscape. Key responsibilities: Lead & Innovate: Drive the design and architecture of a new on-premise identity solution using Windows Server 2022, Active Directory, and ADFS. Develop & Deliver: Define technical standards, principles, and direction for a secure IAM environment. Mentor & Support: Guide engineering teams through build and deployment phases, ensuring alignment with design intent. Integrate & Secure: Design and configure federation services, SSO, and RBAC models aligned to business needs. Collaborate & Govern: Partner with security, networking, and application teams to ensure smooth integration and operational readiness. Document & Communicate: Produce comprehensive architecture documentation and provide ongoing governance for solution stability and compliance. Required qualifications to be successful in this role You should have strong experience architecting and delivering Microsoft-based identity solutions in secure or regulated environments, with proven expertise in Active Directory, ADFS, and federation technologies. You'll bring both strategic thinking and hands-on technical depth, with excellent communication skills and a collaborative approach to problem-solving. Essential skills and experience: Extensive experience as a Solution or Technical Architect specialising in Microsoft identity solutions. Proven track record delivering greenfield IAM environments. Deep expertise in Windows Server 2022, AD, and ADFS configuration. Strong knowledge of SAML, OAuth 2.0, and OpenID Connect federation models. Experience designing and implementing SSO and RBAC frameworks. Solid understanding of networking fundamentals (DNS, routing, firewalls, load balancing). Proven leadership and mentoring experience with engineering teams. Strong documentation, communication, and stakeholder engagement skills. Desirable: Microsoft Certified: Identity and Access Administrator Associate or Solutions Architect Expert. Experience with hybrid identity integration and PowerShell automation. Prior experience in Defence or secure government environments. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Apr 08, 2026
Full time
Technical Infrastructure Architect (DV Security Clearance) Position Description At CGI, we empower our architects to shape the future of secure digital transformation. As a Technical Architect, you'll design and deliver a next-generation on-premise identity solution that underpins the resilience and security of our clients' most critical systems. You'll help define and implement a scalable, future-ready access management platform that ensures seamless connectivity and trust across complex environments. This is your opportunity to take ownership of a greenfield solution that drives real-world impact, harnessing creativity and technical excellence to help CGI's clients stay ahead in an evolving digital landscape. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. Your future duties and responsibilities You will play a pivotal role in shaping architecture standards, mentoring engineers, and ensuring delivery quality through collaboration and governance. You'll also have the opportunity to innovate, influence design decisions, and help define best practice for CGI's wider identity landscape. Key responsibilities: Lead & Innovate: Drive the design and architecture of a new on-premise identity solution using Windows Server 2022, Active Directory, and ADFS. Develop & Deliver: Define technical standards, principles, and direction for a secure IAM environment. Mentor & Support: Guide engineering teams through build and deployment phases, ensuring alignment with design intent. Integrate & Secure: Design and configure federation services, SSO, and RBAC models aligned to business needs. Collaborate & Govern: Partner with security, networking, and application teams to ensure smooth integration and operational readiness. Document & Communicate: Produce comprehensive architecture documentation and provide ongoing governance for solution stability and compliance. Required qualifications to be successful in this role You should have strong experience architecting and delivering Microsoft-based identity solutions in secure or regulated environments, with proven expertise in Active Directory, ADFS, and federation technologies. You'll bring both strategic thinking and hands-on technical depth, with excellent communication skills and a collaborative approach to problem-solving. Essential skills and experience: Extensive experience as a Solution or Technical Architect specialising in Microsoft identity solutions. Proven track record delivering greenfield IAM environments. Deep expertise in Windows Server 2022, AD, and ADFS configuration. Strong knowledge of SAML, OAuth 2.0, and OpenID Connect federation models. Experience designing and implementing SSO and RBAC frameworks. Solid understanding of networking fundamentals (DNS, routing, firewalls, load balancing). Proven leadership and mentoring experience with engineering teams. Strong documentation, communication, and stakeholder engagement skills. Desirable: Microsoft Certified: Identity and Access Administrator Associate or Solutions Architect Expert. Experience with hybrid identity integration and PowerShell automation. Prior experience in Defence or secure government environments. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Part-Time School Reception & Administration Assistant Hours: 2:30pm - 4:30pm, Monday to Friday (Term-Time Only) Start Date: 14th April 2026 (with one training day during Easter break) Location: Reading Contract: Part-Time, Term-Time Only Are you friendly, organised, and confident in a front-of-house role? We are looking for an enthusiastic and professional Reception & Administration Assistant to join the team and support the smooth running of our busy school office during the afternoon period. This is an excellent opportunity for someone with strong administrative skills, great communication, and previous experience working in a school environment. About the Role Working at our school reception, you will be the welcoming face for parents, visitors, and staff, while providing essential administrative support across several areas of the school. Your Key Responsibilities Will Include: Reception Duties Welcoming visitors, parents, and carers Managing the school door and telephone Monitoring visitor sign-in and ensuring safeguarding procedures are followed Responding to administrative emails Acting as the main reception contact between 2:30pm-4:30pm Nursery Administration Creating invoices Reviewing availability and sending offers to parents Organising nursery visits Chasing outstanding payments Lettings Administration Reviewing availability of school facilities for hire Ensuring hirer documentation is up to date Issuing invoices and following up on payments Arranging site visits Sports Club Administration Preparing registers Setting up payment items on ParentPay Chasing outstanding club payments Training Administration Updating staff training matrices Booking and coordinating training sessions What We're Looking For We are seeking a well-organised, proactive, and approachable individual with: Experience using school MIS systems Strong Excel and general IT skills Confident and professional communication skills A friendly, welcoming manner with parents and visitors Excellent organisational skills and attention to detail Reliability and the ability to handle confidential information appropriately Full vetting clearance, including Enhanced DBS and satisfactory references Have the expertise and experience APPLY NOW! Alternatively Contact Muzna Naqvi at Reed Reading office
Apr 08, 2026
Seasonal
Part-Time School Reception & Administration Assistant Hours: 2:30pm - 4:30pm, Monday to Friday (Term-Time Only) Start Date: 14th April 2026 (with one training day during Easter break) Location: Reading Contract: Part-Time, Term-Time Only Are you friendly, organised, and confident in a front-of-house role? We are looking for an enthusiastic and professional Reception & Administration Assistant to join the team and support the smooth running of our busy school office during the afternoon period. This is an excellent opportunity for someone with strong administrative skills, great communication, and previous experience working in a school environment. About the Role Working at our school reception, you will be the welcoming face for parents, visitors, and staff, while providing essential administrative support across several areas of the school. Your Key Responsibilities Will Include: Reception Duties Welcoming visitors, parents, and carers Managing the school door and telephone Monitoring visitor sign-in and ensuring safeguarding procedures are followed Responding to administrative emails Acting as the main reception contact between 2:30pm-4:30pm Nursery Administration Creating invoices Reviewing availability and sending offers to parents Organising nursery visits Chasing outstanding payments Lettings Administration Reviewing availability of school facilities for hire Ensuring hirer documentation is up to date Issuing invoices and following up on payments Arranging site visits Sports Club Administration Preparing registers Setting up payment items on ParentPay Chasing outstanding club payments Training Administration Updating staff training matrices Booking and coordinating training sessions What We're Looking For We are seeking a well-organised, proactive, and approachable individual with: Experience using school MIS systems Strong Excel and general IT skills Confident and professional communication skills A friendly, welcoming manner with parents and visitors Excellent organisational skills and attention to detail Reliability and the ability to handle confidential information appropriately Full vetting clearance, including Enhanced DBS and satisfactory references Have the expertise and experience APPLY NOW! Alternatively Contact Muzna Naqvi at Reed Reading office
Customer Support Administrator We're looking for a confident, organised Customer Support Administrator to keep our customers supported and everything running smoothly. What you'll do Respond to customer enquiries quickly and helpfully via phone and email. Keep customer records accurate and up to date. Process orders, requests and day-to-day admin tasks with precision. Work collaboratively with other teams to maintain smooth service. What you'll bring Clear, friendly communication and a calm, helpful approach. Strong organisation and attention to detail. Confidence using systems and updating information accurately, proficiency in Excel, Word and Outlook A customer-first mindset and eagerness to learn Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
Apr 08, 2026
Full time
Customer Support Administrator We're looking for a confident, organised Customer Support Administrator to keep our customers supported and everything running smoothly. What you'll do Respond to customer enquiries quickly and helpfully via phone and email. Keep customer records accurate and up to date. Process orders, requests and day-to-day admin tasks with precision. Work collaboratively with other teams to maintain smooth service. What you'll bring Clear, friendly communication and a calm, helpful approach. Strong organisation and attention to detail. Confidence using systems and updating information accurately, proficiency in Excel, Word and Outlook A customer-first mindset and eagerness to learn Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
Recruitment Business Partner Location : Glasgow Hybrid : 3 days in office Salary : up to 30K DOE Job Summary / Overview As a Recruitment Business Partner, you'll own the end-to-end recruitment journey for operational roles across your campaign area, ensuring Teleperformance is consistently seen as an employer of choice. You'll play a critical role in attracting, engaging, and hiring large numbers of top-quality agents and support roles to support our fast-growing operations as well as driving social value sourcing initiatives. You'll act as a trusted advisor and business partner, collaborating closely with stakeholders across Operations, HR, Training, and Workforce Management to deliver recruitment strategies that meet both business and client needs. Your focus: fast, efficient, and high-quality recruitment. You'll support the growth and management of our offshore teams to ensure they work to the required standard. The role requires you to be on site a minimum of 3 days per week. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Lead the full lifecycle recruitment process for large-scale operational hires, from role briefing and sourcing to offer and onboarding. Partner with hiring managers to define role requirements and create strategies that attract large volumes of qualified candidates quickly. Source candidates proactively across multiple channels including job boards, social media, professional networks, schools, and referrals. Working hand in hand with the Recruitment Delivery Manager and/or Sourcing Manager Screen, interview when required, and assess candidates to ensure the right fit for each role, while maintaining efficiency to meet high-volume targets. Coordinate pre-employment checks (backgrounds, references, etc.) to ensure compliance and smooth onboarding for all. Maintain accurate recruitment data in the Applicant Tracking System (ATS) and provide regular reporting on recruitment metrics and KPIs. Build and maintain strong relationships with internal stakeholders and external recruitment partners to ensure recruitment goals are met. Deliver a world-class candidate experience, acting as a brand ambassador at every touchpoint. Continuously improve recruitment processes, tools, and strategies to drive efficiency, quality, and scalability. Be a partner to your segment of the business, support strategy and high-quality recruitment for your assigned clients Support with offshore resource development and upskilling Drive and grow our social value standing, providing insight and analysis to diversify pipelines and maintain good data What You'll Bring - Essential Criteria Proven experience delivering high-volume recruitment as the lead recruiter , in a BPO or fast-paced operational environment Experience managing recruitment for operational roles at scale (agents, customer service, or call center positions) Experienced in leading a team of recruiters or recruitment administrators as part of a recruitment function Experienced in recruiting social value candidates and/or working in social value employment Strong stakeholder management and communication skills. Ability to operate in a fast-paced environment, managing competing priorities while maintaining quality. Knowledge of UK employment law and recruitment compliance practices is strongly preferred. Proficiency in ATS platforms (e.g., iCIMS, JobTrain, Taleo, SAP) and Microsoft Office tools. Excellent problem-solving, organisation, and time-management skills.
Apr 08, 2026
Full time
Recruitment Business Partner Location : Glasgow Hybrid : 3 days in office Salary : up to 30K DOE Job Summary / Overview As a Recruitment Business Partner, you'll own the end-to-end recruitment journey for operational roles across your campaign area, ensuring Teleperformance is consistently seen as an employer of choice. You'll play a critical role in attracting, engaging, and hiring large numbers of top-quality agents and support roles to support our fast-growing operations as well as driving social value sourcing initiatives. You'll act as a trusted advisor and business partner, collaborating closely with stakeholders across Operations, HR, Training, and Workforce Management to deliver recruitment strategies that meet both business and client needs. Your focus: fast, efficient, and high-quality recruitment. You'll support the growth and management of our offshore teams to ensure they work to the required standard. The role requires you to be on site a minimum of 3 days per week. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Lead the full lifecycle recruitment process for large-scale operational hires, from role briefing and sourcing to offer and onboarding. Partner with hiring managers to define role requirements and create strategies that attract large volumes of qualified candidates quickly. Source candidates proactively across multiple channels including job boards, social media, professional networks, schools, and referrals. Working hand in hand with the Recruitment Delivery Manager and/or Sourcing Manager Screen, interview when required, and assess candidates to ensure the right fit for each role, while maintaining efficiency to meet high-volume targets. Coordinate pre-employment checks (backgrounds, references, etc.) to ensure compliance and smooth onboarding for all. Maintain accurate recruitment data in the Applicant Tracking System (ATS) and provide regular reporting on recruitment metrics and KPIs. Build and maintain strong relationships with internal stakeholders and external recruitment partners to ensure recruitment goals are met. Deliver a world-class candidate experience, acting as a brand ambassador at every touchpoint. Continuously improve recruitment processes, tools, and strategies to drive efficiency, quality, and scalability. Be a partner to your segment of the business, support strategy and high-quality recruitment for your assigned clients Support with offshore resource development and upskilling Drive and grow our social value standing, providing insight and analysis to diversify pipelines and maintain good data What You'll Bring - Essential Criteria Proven experience delivering high-volume recruitment as the lead recruiter , in a BPO or fast-paced operational environment Experience managing recruitment for operational roles at scale (agents, customer service, or call center positions) Experienced in leading a team of recruiters or recruitment administrators as part of a recruitment function Experienced in recruiting social value candidates and/or working in social value employment Strong stakeholder management and communication skills. Ability to operate in a fast-paced environment, managing competing priorities while maintaining quality. Knowledge of UK employment law and recruitment compliance practices is strongly preferred. Proficiency in ATS platforms (e.g., iCIMS, JobTrain, Taleo, SAP) and Microsoft Office tools. Excellent problem-solving, organisation, and time-management skills.
We're looking for a proactive and organised Administrator to join our client on a 6-month fixed-term contract. This role is ideal for someone who thrives in a busy environment, can manage multiple priorities, and enjoys supporting a team to deliver high-quality work. What we're looking for: Strong administrative skills with excellent attention to detail Ability to manage conflicting priorities and work efficiently Confident using the MS Office Suite Strong organisational abilities A collaborative team player Excellent verbal and written communication skills Able to use initiative and work proactively Desirable: Working knowledge of SharePoint Essential: Due to the rural location, you will need your own transport Salary & Working Pattern £30,750 per annum Hybrid working available Full-time or part-time hours considered If you're an organised and enthusiastic administrator looking for a varied and rewarding role, we'd love to hear from you. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
Apr 08, 2026
Contractor
We're looking for a proactive and organised Administrator to join our client on a 6-month fixed-term contract. This role is ideal for someone who thrives in a busy environment, can manage multiple priorities, and enjoys supporting a team to deliver high-quality work. What we're looking for: Strong administrative skills with excellent attention to detail Ability to manage conflicting priorities and work efficiently Confident using the MS Office Suite Strong organisational abilities A collaborative team player Excellent verbal and written communication skills Able to use initiative and work proactively Desirable: Working knowledge of SharePoint Essential: Due to the rural location, you will need your own transport Salary & Working Pattern £30,750 per annum Hybrid working available Full-time or part-time hours considered If you're an organised and enthusiastic administrator looking for a varied and rewarding role, we'd love to hear from you. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
Celltech Communications is a leading and expanding specialist in communication, rigging and electrical services. We are seeking a proactive, organised and detail-focused Sales Administrator to strengthen our commercial and engineering teams. ROLE OVERVIEW Coordinate quotes, manage purchase orders, maintain documentation Support project and sales tracking activities KEY RESPONSIBILITIES Prepare and click apply for full job details
Apr 08, 2026
Contractor
Celltech Communications is a leading and expanding specialist in communication, rigging and electrical services. We are seeking a proactive, organised and detail-focused Sales Administrator to strengthen our commercial and engineering teams. ROLE OVERVIEW Coordinate quotes, manage purchase orders, maintain documentation Support project and sales tracking activities KEY RESPONSIBILITIES Prepare and click apply for full job details
LEGAL PERSONAL ASSISTANT - ENTRY LEVEL Manchester City Centre Hybrid Working Permanent Competitive Salary + Excellent Benefits We're recruiting on behalf of a global law firm who are recruiting for an experienced Legal Administrator / Entry Level Personal Assistant.This is a fantastic opportunity to join a law firm known for its progressive culture, investment in development, and commitment to innovation, inclusion and client service excellence. The Role: As a Legal PA, you will provide confidential, proactive and professional support to a designated group of stakeholders, ensuring they are fully supported in a fast-paced and high-performing environment. Proactive diary, inbox and travel management Organising internal and external meetings (including agendas and preparation) Acting as a key liaison for internal/external clients and handling correspondence End-to-end workflow management, including delegation across support teams Matter opening and management, electronic filing and records maintenance Supporting billing/finance processes and ensuring compliance with procedures Assisting with pitches, presentations and business development activity Coordinating events and marketing initiatives Championing process improvements and embracing new technology About You: Experience in a similar Personal Assistant role, OR Office Administrative experience within professional services Strong stakeholder management skills and confidence working at Partner level Excellent organisation, communication and attention to detail A proactive, solutions-focused approach with strong ownership of tasks Ability to delegate and coordinate with wider support functions Strong IT skills including Outlook, Teams and Microsoft Office A flexible and collaborative mindset, comfortable supporting across a wider team Our client offers an excellent benefits package, hybrid working, and a supportive environment focused on development, progression and inclusion. You'll also have the opportunity to get involved in wider initiatives. By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.
Apr 08, 2026
Full time
LEGAL PERSONAL ASSISTANT - ENTRY LEVEL Manchester City Centre Hybrid Working Permanent Competitive Salary + Excellent Benefits We're recruiting on behalf of a global law firm who are recruiting for an experienced Legal Administrator / Entry Level Personal Assistant.This is a fantastic opportunity to join a law firm known for its progressive culture, investment in development, and commitment to innovation, inclusion and client service excellence. The Role: As a Legal PA, you will provide confidential, proactive and professional support to a designated group of stakeholders, ensuring they are fully supported in a fast-paced and high-performing environment. Proactive diary, inbox and travel management Organising internal and external meetings (including agendas and preparation) Acting as a key liaison for internal/external clients and handling correspondence End-to-end workflow management, including delegation across support teams Matter opening and management, electronic filing and records maintenance Supporting billing/finance processes and ensuring compliance with procedures Assisting with pitches, presentations and business development activity Coordinating events and marketing initiatives Championing process improvements and embracing new technology About You: Experience in a similar Personal Assistant role, OR Office Administrative experience within professional services Strong stakeholder management skills and confidence working at Partner level Excellent organisation, communication and attention to detail A proactive, solutions-focused approach with strong ownership of tasks Ability to delegate and coordinate with wider support functions Strong IT skills including Outlook, Teams and Microsoft Office A flexible and collaborative mindset, comfortable supporting across a wider team Our client offers an excellent benefits package, hybrid working, and a supportive environment focused on development, progression and inclusion. You'll also have the opportunity to get involved in wider initiatives. By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.
Recruitment Business Partner Location : Glasgow Hybrid : 3 days in office Salary : up to 30K DOE Job Summary / Overview As a Recruitment Business Partner, you'll own the end-to-end recruitment journey for operational roles across your campaign area, ensuring Teleperformance is consistently seen as an employer of choice. You'll play a critical role in attracting, engaging, and hiring large numbers of top-quality agents and support roles to support our fast-growing operations as well as driving social value sourcing initiatives. You'll act as a trusted advisor and business partner, collaborating closely with stakeholders across Operations, HR, Training, and Workforce Management to deliver recruitment strategies that meet both business and client needs. Your focus: fast, efficient, and high-quality recruitment. You'll support the growth and management of our offshore teams to ensure they work to the required standard. The role requires you to be on site a minimum of 3 days per week. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Lead the full lifecycle recruitment process for large-scale operational hires, from role briefing and sourcing to offer and onboarding. Partner with hiring managers to define role requirements and create strategies that attract large volumes of qualified candidates quickly. Source candidates proactively across multiple channels including job boards, social media, professional networks, schools, and referrals. Working hand in hand with the Recruitment Delivery Manager and/or Sourcing Manager Screen, interview when required, and assess candidates to ensure the right fit for each role, while maintaining efficiency to meet high-volume targets. Coordinate pre-employment checks (backgrounds, references, etc.) to ensure compliance and smooth onboarding for all. Maintain accurate recruitment data in the Applicant Tracking System (ATS) and provide regular reporting on recruitment metrics and KPIs. Build and maintain strong relationships with internal stakeholders and external recruitment partners to ensure recruitment goals are met. Deliver a world-class candidate experience, acting as a brand ambassador at every touchpoint. Continuously improve recruitment processes, tools, and strategies to drive efficiency, quality, and scalability. Be a partner to your segment of the business, support strategy and high-quality recruitment for your assigned clients Support with offshore resource development and upskilling Drive and grow our social value standing, providing insight and analysis to diversify pipelines and maintain good data What You'll Bring - Essential Criteria Proven experience delivering high-volume recruitment as the lead recruiter , in a BPO or fast-paced operational environment Experience managing recruitment for operational roles at scale (agents, customer service, or call center positions) Experienced in leading a team of recruiters or recruitment administrators as part of a recruitment function Experienced in recruiting social value candidates and/or working in social value employment Strong stakeholder management and communication skills. Ability to operate in a fast-paced environment, managing competing priorities while maintaining quality. Knowledge of UK employment law and recruitment compliance practices is strongly preferred. Proficiency in ATS platforms (e.g., iCIMS, JobTrain, Taleo, SAP) and Microsoft Office tools. Excellent problem-solving, organisation, and time-management skills.
Apr 08, 2026
Full time
Recruitment Business Partner Location : Glasgow Hybrid : 3 days in office Salary : up to 30K DOE Job Summary / Overview As a Recruitment Business Partner, you'll own the end-to-end recruitment journey for operational roles across your campaign area, ensuring Teleperformance is consistently seen as an employer of choice. You'll play a critical role in attracting, engaging, and hiring large numbers of top-quality agents and support roles to support our fast-growing operations as well as driving social value sourcing initiatives. You'll act as a trusted advisor and business partner, collaborating closely with stakeholders across Operations, HR, Training, and Workforce Management to deliver recruitment strategies that meet both business and client needs. Your focus: fast, efficient, and high-quality recruitment. You'll support the growth and management of our offshore teams to ensure they work to the required standard. The role requires you to be on site a minimum of 3 days per week. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Lead the full lifecycle recruitment process for large-scale operational hires, from role briefing and sourcing to offer and onboarding. Partner with hiring managers to define role requirements and create strategies that attract large volumes of qualified candidates quickly. Source candidates proactively across multiple channels including job boards, social media, professional networks, schools, and referrals. Working hand in hand with the Recruitment Delivery Manager and/or Sourcing Manager Screen, interview when required, and assess candidates to ensure the right fit for each role, while maintaining efficiency to meet high-volume targets. Coordinate pre-employment checks (backgrounds, references, etc.) to ensure compliance and smooth onboarding for all. Maintain accurate recruitment data in the Applicant Tracking System (ATS) and provide regular reporting on recruitment metrics and KPIs. Build and maintain strong relationships with internal stakeholders and external recruitment partners to ensure recruitment goals are met. Deliver a world-class candidate experience, acting as a brand ambassador at every touchpoint. Continuously improve recruitment processes, tools, and strategies to drive efficiency, quality, and scalability. Be a partner to your segment of the business, support strategy and high-quality recruitment for your assigned clients Support with offshore resource development and upskilling Drive and grow our social value standing, providing insight and analysis to diversify pipelines and maintain good data What You'll Bring - Essential Criteria Proven experience delivering high-volume recruitment as the lead recruiter , in a BPO or fast-paced operational environment Experience managing recruitment for operational roles at scale (agents, customer service, or call center positions) Experienced in leading a team of recruiters or recruitment administrators as part of a recruitment function Experienced in recruiting social value candidates and/or working in social value employment Strong stakeholder management and communication skills. Ability to operate in a fast-paced environment, managing competing priorities while maintaining quality. Knowledge of UK employment law and recruitment compliance practices is strongly preferred. Proficiency in ATS platforms (e.g., iCIMS, JobTrain, Taleo, SAP) and Microsoft Office tools. Excellent problem-solving, organisation, and time-management skills.
About Us We are part of International Airlines Group (IAG), one of the world's leading airline groups and owner of some of the biggest brands in the sky. IAG Transform provides creative and innovative solutions to drive sustainable transformation by delivering procurement and airline services, as well as group-wide systems across IAG. Each operating company benefits from the Transform centralised model, driving efficiencies, automation, and economies of scale. Purpose of the role To oversee the configuration, optimisation, and administration of the AMOS system, ensuring smooth rollout, stable operations, and user adoption post go-live. The role is responsible for vendor coordination, release management, and providing user support to maintain system performance and compliance. Your responsibilities AMOS Governance : Own AMOS governance, ensuring standardisation, compliance, and audit readiness. System Administration : Manage AMOS functionality and adaptations, including planning, testing, and deployment across the organisation. Vendor Coordination : Act as the primary liaison with vendors to ensure timely delivery of services, updates, and issue resolution. Optimisation : Continuously optimise AMOS to meet evolving business requirements. User Support : Provide hands-on support to key users and administrators, addressing technical issues promptly. Technical Oversight : Ensure AMOS is configured correctly and operating efficiently to meet organisational needs. Issue Resolution : Troubleshoot and resolve system-related issues, coordinating with vendors and internal teams as needed. Training and Guidance : Deliver training and create documentation to enhance user understanding and adoption. Change Management : Facilitate change management processes to ensure smooth user transition to new systems and workflows. Performance Monitoring : Monitor system performance and implement improvements as necessary. Your skills, experience and qualifications Proven experience in application management or enterprise system administration (preferably AMOS or similar systems). Strong understanding of system configuration, release management, and vendor coordination. Experience in user support, troubleshooting, and issue resolution. Knowledge of change management and training delivery. Familiarity with compliance, audit processes, and IT governance. Excellent problem-solving, communication, and stakeholder management skills. Degree in IT, Computer Science, or related field (or equivalent experience). What we offer The chance to enjoy a challenging career in an exciting, fast-moving environment in a dynamic industry. The opportunity to work in a multi-cultural environment with great offices in many locations. We support our people in maintaining work/life balance, as well as providing the many benefits one would expect from a global organisation, including health insurance, pension and performance bonuses. We are an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Apr 08, 2026
Full time
About Us We are part of International Airlines Group (IAG), one of the world's leading airline groups and owner of some of the biggest brands in the sky. IAG Transform provides creative and innovative solutions to drive sustainable transformation by delivering procurement and airline services, as well as group-wide systems across IAG. Each operating company benefits from the Transform centralised model, driving efficiencies, automation, and economies of scale. Purpose of the role To oversee the configuration, optimisation, and administration of the AMOS system, ensuring smooth rollout, stable operations, and user adoption post go-live. The role is responsible for vendor coordination, release management, and providing user support to maintain system performance and compliance. Your responsibilities AMOS Governance : Own AMOS governance, ensuring standardisation, compliance, and audit readiness. System Administration : Manage AMOS functionality and adaptations, including planning, testing, and deployment across the organisation. Vendor Coordination : Act as the primary liaison with vendors to ensure timely delivery of services, updates, and issue resolution. Optimisation : Continuously optimise AMOS to meet evolving business requirements. User Support : Provide hands-on support to key users and administrators, addressing technical issues promptly. Technical Oversight : Ensure AMOS is configured correctly and operating efficiently to meet organisational needs. Issue Resolution : Troubleshoot and resolve system-related issues, coordinating with vendors and internal teams as needed. Training and Guidance : Deliver training and create documentation to enhance user understanding and adoption. Change Management : Facilitate change management processes to ensure smooth user transition to new systems and workflows. Performance Monitoring : Monitor system performance and implement improvements as necessary. Your skills, experience and qualifications Proven experience in application management or enterprise system administration (preferably AMOS or similar systems). Strong understanding of system configuration, release management, and vendor coordination. Experience in user support, troubleshooting, and issue resolution. Knowledge of change management and training delivery. Familiarity with compliance, audit processes, and IT governance. Excellent problem-solving, communication, and stakeholder management skills. Degree in IT, Computer Science, or related field (or equivalent experience). What we offer The chance to enjoy a challenging career in an exciting, fast-moving environment in a dynamic industry. The opportunity to work in a multi-cultural environment with great offices in many locations. We support our people in maintaining work/life balance, as well as providing the many benefits one would expect from a global organisation, including health insurance, pension and performance bonuses. We are an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Recruitment Business Partner Location : Glasgow Hybrid : 3 days in office Salary : up to 30K DOE Job Summary / Overview As a Recruitment Business Partner, you'll own the end-to-end recruitment journey for operational roles across your campaign area, ensuring Teleperformance is consistently seen as an employer of choice. You'll play a critical role in attracting, engaging, and hiring large numbers of top-quality agents and support roles to support our fast-growing operations as well as driving social value sourcing initiatives. You'll act as a trusted advisor and business partner, collaborating closely with stakeholders across Operations, HR, Training, and Workforce Management to deliver recruitment strategies that meet both business and client needs. Your focus: fast, efficient, and high-quality recruitment. You'll support the growth and management of our offshore teams to ensure they work to the required standard. The role requires you to be on site a minimum of 3 days per week. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Lead the full lifecycle recruitment process for large-scale operational hires, from role briefing and sourcing to offer and onboarding. Partner with hiring managers to define role requirements and create strategies that attract large volumes of qualified candidates quickly. Source candidates proactively across multiple channels including job boards, social media, professional networks, schools, and referrals. Working hand in hand with the Recruitment Delivery Manager and/or Sourcing Manager Screen, interview when required, and assess candidates to ensure the right fit for each role, while maintaining efficiency to meet high-volume targets. Coordinate pre-employment checks (backgrounds, references, etc.) to ensure compliance and smooth onboarding for all. Maintain accurate recruitment data in the Applicant Tracking System (ATS) and provide regular reporting on recruitment metrics and KPIs. Build and maintain strong relationships with internal stakeholders and external recruitment partners to ensure recruitment goals are met. Deliver a world-class candidate experience, acting as a brand ambassador at every touchpoint. Continuously improve recruitment processes, tools, and strategies to drive efficiency, quality, and scalability. Be a partner to your segment of the business, support strategy and high-quality recruitment for your assigned clients Support with offshore resource development and upskilling Drive and grow our social value standing, providing insight and analysis to diversify pipelines and maintain good data What You'll Bring - Essential Criteria Proven experience delivering high-volume recruitment as the lead recruiter , in a BPO or fast-paced operational environment Experience managing recruitment for operational roles at scale (agents, customer service, or call center positions) Experienced in leading a team of recruiters or recruitment administrators as part of a recruitment function Experienced in recruiting social value candidates and/or working in social value employment Strong stakeholder management and communication skills. Ability to operate in a fast-paced environment, managing competing priorities while maintaining quality. Knowledge of UK employment law and recruitment compliance practices is strongly preferred. Proficiency in ATS platforms (e.g., iCIMS, JobTrain, Taleo, SAP) and Microsoft Office tools. Excellent problem-solving, organisation, and time-management skills.
Apr 08, 2026
Full time
Recruitment Business Partner Location : Glasgow Hybrid : 3 days in office Salary : up to 30K DOE Job Summary / Overview As a Recruitment Business Partner, you'll own the end-to-end recruitment journey for operational roles across your campaign area, ensuring Teleperformance is consistently seen as an employer of choice. You'll play a critical role in attracting, engaging, and hiring large numbers of top-quality agents and support roles to support our fast-growing operations as well as driving social value sourcing initiatives. You'll act as a trusted advisor and business partner, collaborating closely with stakeholders across Operations, HR, Training, and Workforce Management to deliver recruitment strategies that meet both business and client needs. Your focus: fast, efficient, and high-quality recruitment. You'll support the growth and management of our offshore teams to ensure they work to the required standard. The role requires you to be on site a minimum of 3 days per week. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Lead the full lifecycle recruitment process for large-scale operational hires, from role briefing and sourcing to offer and onboarding. Partner with hiring managers to define role requirements and create strategies that attract large volumes of qualified candidates quickly. Source candidates proactively across multiple channels including job boards, social media, professional networks, schools, and referrals. Working hand in hand with the Recruitment Delivery Manager and/or Sourcing Manager Screen, interview when required, and assess candidates to ensure the right fit for each role, while maintaining efficiency to meet high-volume targets. Coordinate pre-employment checks (backgrounds, references, etc.) to ensure compliance and smooth onboarding for all. Maintain accurate recruitment data in the Applicant Tracking System (ATS) and provide regular reporting on recruitment metrics and KPIs. Build and maintain strong relationships with internal stakeholders and external recruitment partners to ensure recruitment goals are met. Deliver a world-class candidate experience, acting as a brand ambassador at every touchpoint. Continuously improve recruitment processes, tools, and strategies to drive efficiency, quality, and scalability. Be a partner to your segment of the business, support strategy and high-quality recruitment for your assigned clients Support with offshore resource development and upskilling Drive and grow our social value standing, providing insight and analysis to diversify pipelines and maintain good data What You'll Bring - Essential Criteria Proven experience delivering high-volume recruitment as the lead recruiter , in a BPO or fast-paced operational environment Experience managing recruitment for operational roles at scale (agents, customer service, or call center positions) Experienced in leading a team of recruiters or recruitment administrators as part of a recruitment function Experienced in recruiting social value candidates and/or working in social value employment Strong stakeholder management and communication skills. Ability to operate in a fast-paced environment, managing competing priorities while maintaining quality. Knowledge of UK employment law and recruitment compliance practices is strongly preferred. Proficiency in ATS platforms (e.g., iCIMS, JobTrain, Taleo, SAP) and Microsoft Office tools. Excellent problem-solving, organisation, and time-management skills.
Administrator An opportunity has arisen for an Administrator to join an organisation based in Armagh. This is a Full-Time, Permanent Position. Working hours: Monday to Friday (9am to 5pm or 11am-7pm with a 1 weekend on in 4 or 5). With a salary of £26,000 per annum. Essential Criteria: Previous Administration experience (experience in a similar industry is an advantage). IT proficient with the use of Microsoft Office to include Word, Excel and Outlook. Excellent communication skills both written and verbal - with the ability to communicate with stakeholders at all levels. Ability to work on your own initiative as well as part of a team. Ability to manage and prioritise a busy workload with strong organisational skills. High level of accuracy and attention to detail. Main Duties and Responsibilities: Provide general administrative support to ensure the smooth running of daily operations. Maintain accurate records, files, and documentation in line with company standards and regulatory requirements. Assist with data entry, report preparation, and updating internal systems. Support recruitment and onboarding processes, including maintaining employee records and training documentation. Coordinate and schedule meetings, training sessions, and other internal events. Assist with compliance activities, audits, and quality control processes. Respond to queries from internal teams and external contacts in a professional and timely manner. Manage office supplies and assist with general office coordination. Ensure confidentiality and data protection standards are upheld at all times.
Apr 08, 2026
Full time
Administrator An opportunity has arisen for an Administrator to join an organisation based in Armagh. This is a Full-Time, Permanent Position. Working hours: Monday to Friday (9am to 5pm or 11am-7pm with a 1 weekend on in 4 or 5). With a salary of £26,000 per annum. Essential Criteria: Previous Administration experience (experience in a similar industry is an advantage). IT proficient with the use of Microsoft Office to include Word, Excel and Outlook. Excellent communication skills both written and verbal - with the ability to communicate with stakeholders at all levels. Ability to work on your own initiative as well as part of a team. Ability to manage and prioritise a busy workload with strong organisational skills. High level of accuracy and attention to detail. Main Duties and Responsibilities: Provide general administrative support to ensure the smooth running of daily operations. Maintain accurate records, files, and documentation in line with company standards and regulatory requirements. Assist with data entry, report preparation, and updating internal systems. Support recruitment and onboarding processes, including maintaining employee records and training documentation. Coordinate and schedule meetings, training sessions, and other internal events. Assist with compliance activities, audits, and quality control processes. Respond to queries from internal teams and external contacts in a professional and timely manner. Manage office supplies and assist with general office coordination. Ensure confidentiality and data protection standards are upheld at all times.
Customer Support Administrator Location: Nottingham (Hybrid after training) Salary: £28,000 - £30,000 (Pro Rata) Start Date: Immediate / ASAP + Extension Are you an experienced Customer Support Administrator or Order Processing Administrator looking for a stable 6-month contract with a well-established engineering business, which is highly likely to be extended? This is a customer-focused administrative role supporting order processing, handling inbound calls and emails, producing reports, and ensuring smooth day-to-day coordination between customers and internal teams. The Role Handling inbound customer calls and email enquiries Processing customer orders accurately through SAP / ERP systems Providing order updates, delivery information, and resolving basic queries Producing Excel-based reports and emailing updates to clients Managing shared inboxes and maintaining accurate system records Supporting internal teams with general administrative coordination The Person Experience in customer service, order processing, or administrative support Confident dealing with customers over the phone and via email Strong Excel skills (reporting and data handling) SAP experience desirable but not essential Organised, accurate, and comfortable working in a fast-paced environment Must be able to get to an office location in Colwick Industrial Estate (NG4) BBBH270219 To apply for this role or to be considered for further roles, please click "Apply Now" or contact Ed Douglass at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts as an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications, and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Apr 08, 2026
Full time
Customer Support Administrator Location: Nottingham (Hybrid after training) Salary: £28,000 - £30,000 (Pro Rata) Start Date: Immediate / ASAP + Extension Are you an experienced Customer Support Administrator or Order Processing Administrator looking for a stable 6-month contract with a well-established engineering business, which is highly likely to be extended? This is a customer-focused administrative role supporting order processing, handling inbound calls and emails, producing reports, and ensuring smooth day-to-day coordination between customers and internal teams. The Role Handling inbound customer calls and email enquiries Processing customer orders accurately through SAP / ERP systems Providing order updates, delivery information, and resolving basic queries Producing Excel-based reports and emailing updates to clients Managing shared inboxes and maintaining accurate system records Supporting internal teams with general administrative coordination The Person Experience in customer service, order processing, or administrative support Confident dealing with customers over the phone and via email Strong Excel skills (reporting and data handling) SAP experience desirable but not essential Organised, accurate, and comfortable working in a fast-paced environment Must be able to get to an office location in Colwick Industrial Estate (NG4) BBBH270219 To apply for this role or to be considered for further roles, please click "Apply Now" or contact Ed Douglass at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts as an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications, and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Job Summary / Overview Salary - Up to 31K DOE Hybrid As a Recruitment Business Partner, you'll own the end-to-end recruitment journey for operational roles across your campaign area, ensuring Teleperformance is consistently seen as an employer of choice. You'll play a critical role in attracting, engaging, and hiring large numbers of top-quality agents and support roles to support our fast-growing operations as well as driving social value sourcing initiatives. You'll act as a trusted advisor and business partner, collaborating closely with stakeholders across Operations, HR, Training, and Workforce Management to deliver recruitment strategies that meet both business and client needs. Your focus: fast, efficient, and high-quality recruitment. You'll support the growth and management of our offshore teams to ensure they work to the required standard. The role requires you to be on site a minimum of 3 days per week. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) o Lead the full lifecycle recruitment process for large-scale operational hires, from role briefing and sourcing to offer and onboarding. o Partner with hiring managers to define role requirements and create strategies that attract large volumes of qualified candidates quickly. o Source candidates proactively across multiple channels including job boards, social media, professional networks, schools, and referrals. Working hand in hand with the Recruitment Delivery Manager and/or Sourcing Manager o Screen, interview when required, and assess candidates to ensure the right fit for each role, while maintaining efficiency to meet high-volume targets. o Coordinate pre-employment checks (backgrounds, references, etc.) to ensure compliance and smooth onboarding for all. o Maintain accurate recruitment data in the Applicant Tracking System (ATS) and provide regular reporting on recruitment metrics and KPIs. o Build and maintain strong relationships with internal stakeholders and external recruitment partners to ensure recruitment goals are met. o Deliver a world-class candidate experience, acting as a brand ambassador at every touchpoint. o Continuously improve recruitment processes, tools, and strategies to drive efficiency, quality, and scalability. o Be a partner to your segment of the business, support strategy and high-quality recruitment for your assigned clients o Support with offshore resource development and upskilling o Drive and grow our social value standing, providing insight and analysis to diversify pipelines and maintain good data What You'll Bring - Essential Criteria o Proven experience delivering high-volume recruitment as the lead recruiter, in a BPO or fast-paced operational environment o Experience managing recruitment for operational roles at scale (agents, customer service, or call center positions) o Experienced in leading a team of recruiters or recruitment administrators as part of a recruitment function o Experienced in recruiting social value candidates and/or working in social value employment o Strong stakeholder management and communication skills. o Ability to operate in a fast-paced environment, managing competing priorities while maintaining quality. o Knowledge of UK employment law and recruitment compliance practices is strongly preferred. o Proficiency in ATS platforms (e.g., iCIMS, JobTrain, Taleo, SAP) and Microsoft Office tools. o Excellent problem-solving, organisation, and time-management skills
Apr 08, 2026
Full time
Job Summary / Overview Salary - Up to 31K DOE Hybrid As a Recruitment Business Partner, you'll own the end-to-end recruitment journey for operational roles across your campaign area, ensuring Teleperformance is consistently seen as an employer of choice. You'll play a critical role in attracting, engaging, and hiring large numbers of top-quality agents and support roles to support our fast-growing operations as well as driving social value sourcing initiatives. You'll act as a trusted advisor and business partner, collaborating closely with stakeholders across Operations, HR, Training, and Workforce Management to deliver recruitment strategies that meet both business and client needs. Your focus: fast, efficient, and high-quality recruitment. You'll support the growth and management of our offshore teams to ensure they work to the required standard. The role requires you to be on site a minimum of 3 days per week. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) o Lead the full lifecycle recruitment process for large-scale operational hires, from role briefing and sourcing to offer and onboarding. o Partner with hiring managers to define role requirements and create strategies that attract large volumes of qualified candidates quickly. o Source candidates proactively across multiple channels including job boards, social media, professional networks, schools, and referrals. Working hand in hand with the Recruitment Delivery Manager and/or Sourcing Manager o Screen, interview when required, and assess candidates to ensure the right fit for each role, while maintaining efficiency to meet high-volume targets. o Coordinate pre-employment checks (backgrounds, references, etc.) to ensure compliance and smooth onboarding for all. o Maintain accurate recruitment data in the Applicant Tracking System (ATS) and provide regular reporting on recruitment metrics and KPIs. o Build and maintain strong relationships with internal stakeholders and external recruitment partners to ensure recruitment goals are met. o Deliver a world-class candidate experience, acting as a brand ambassador at every touchpoint. o Continuously improve recruitment processes, tools, and strategies to drive efficiency, quality, and scalability. o Be a partner to your segment of the business, support strategy and high-quality recruitment for your assigned clients o Support with offshore resource development and upskilling o Drive and grow our social value standing, providing insight and analysis to diversify pipelines and maintain good data What You'll Bring - Essential Criteria o Proven experience delivering high-volume recruitment as the lead recruiter, in a BPO or fast-paced operational environment o Experience managing recruitment for operational roles at scale (agents, customer service, or call center positions) o Experienced in leading a team of recruiters or recruitment administrators as part of a recruitment function o Experienced in recruiting social value candidates and/or working in social value employment o Strong stakeholder management and communication skills. o Ability to operate in a fast-paced environment, managing competing priorities while maintaining quality. o Knowledge of UK employment law and recruitment compliance practices is strongly preferred. o Proficiency in ATS platforms (e.g., iCIMS, JobTrain, Taleo, SAP) and Microsoft Office tools. o Excellent problem-solving, organisation, and time-management skills
