Are you in search of a temporary yet fulfilling role? Look no further! We're thrilled to offer an exciting position for our client based in Oxford who are looking to appoint a Tenancy Management Officer for the 3 months ongoing, at the rate of 26.98 per hour umbrella Job responsibilities Responsible for the tenancy and void management of a defined number of properties within Oxford, Kidlington and Abingdon. To act as a first point of contact for members, tenants and other Council services in respect of the organisations owned residential properties. To provide a high quality, customer focused service covering all aspects of void and tenancy management including transfer visits, welcome visits, tenancy changes, tenancy terminations and enforcement of tenancy conditions Responsible for maximising rental income and reducing void costs by prompt termination and re-letting activities, marketing vacant Council properties for re-letting through designated media. Responsible for the entire process of tenant mobility from application to sign up, assisting tenants to complete transfer applications and bid on properties where required, organising property viewings, providing references and completing assessments, finally ensuring that new tenants are fully aware of their contractual terms, rights and obligations relating to the Tenancy Agreement. Responsible for identifying suitable temporary and permanent decant properties and coordinating other teams in assisting the tenant in arranging removals, fitting of carpets and curtains and changes to services e.g. reading of meters, contacting utility companies, post office, telephone and other media services and the Council Tax team Produce performance management reports and statistics as required and assist with other tasks and projects as requested by members of the Housing Management Team and the Tenancy Manager. To record and maintain accurate, up to date and comprehensive electronic records of all actions taken, ensuring all relevant support documentation and correspondence is complete. Responsible for managing housing issues for customers dealing with stressful situations in an organised and professional manner by following the organisations policies and procedures on issues such as Safeguarding, Death, Domestic Abuse, Welfare Concerns, Child Protection and, Mental Health. Liaising with external support and medical agencies as necessary. Ensure the welfare of tenants and residents in emergency situations including fire and, floods by being the Council's lead housing presence on site emergency accommodation and ensuring tenants are safely transported where required. To liaise with external support providers as well as coordinate and influence the activities of other services including property and grounds maintenance, health and safety and customer involvement Should your skills match the above please send through your updated CV. Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Business in relation to this vacancy.
May 09, 2024
Seasonal
Are you in search of a temporary yet fulfilling role? Look no further! We're thrilled to offer an exciting position for our client based in Oxford who are looking to appoint a Tenancy Management Officer for the 3 months ongoing, at the rate of 26.98 per hour umbrella Job responsibilities Responsible for the tenancy and void management of a defined number of properties within Oxford, Kidlington and Abingdon. To act as a first point of contact for members, tenants and other Council services in respect of the organisations owned residential properties. To provide a high quality, customer focused service covering all aspects of void and tenancy management including transfer visits, welcome visits, tenancy changes, tenancy terminations and enforcement of tenancy conditions Responsible for maximising rental income and reducing void costs by prompt termination and re-letting activities, marketing vacant Council properties for re-letting through designated media. Responsible for the entire process of tenant mobility from application to sign up, assisting tenants to complete transfer applications and bid on properties where required, organising property viewings, providing references and completing assessments, finally ensuring that new tenants are fully aware of their contractual terms, rights and obligations relating to the Tenancy Agreement. Responsible for identifying suitable temporary and permanent decant properties and coordinating other teams in assisting the tenant in arranging removals, fitting of carpets and curtains and changes to services e.g. reading of meters, contacting utility companies, post office, telephone and other media services and the Council Tax team Produce performance management reports and statistics as required and assist with other tasks and projects as requested by members of the Housing Management Team and the Tenancy Manager. To record and maintain accurate, up to date and comprehensive electronic records of all actions taken, ensuring all relevant support documentation and correspondence is complete. Responsible for managing housing issues for customers dealing with stressful situations in an organised and professional manner by following the organisations policies and procedures on issues such as Safeguarding, Death, Domestic Abuse, Welfare Concerns, Child Protection and, Mental Health. Liaising with external support and medical agencies as necessary. Ensure the welfare of tenants and residents in emergency situations including fire and, floods by being the Council's lead housing presence on site emergency accommodation and ensuring tenants are safely transported where required. To liaise with external support providers as well as coordinate and influence the activities of other services including property and grounds maintenance, health and safety and customer involvement Should your skills match the above please send through your updated CV. Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Business in relation to this vacancy.
Job title - Business Support Officer Location - Hackney, E8 Contract - Temporary ongoing Hours - Full Time 35 hours Start Date : ASAP We are currently recruiting for a Business Support Officer to provide comprehensive, customer-focused, administrative, data management, project and financial support to the surveying team. The ideal candidate will be comfortable working in a high-pressure environment, have excellent communication skills, and a strong commitment to team working and customer care. This is a fantastic opportunity for a highly organised individual with experience in working within a repairs team. Duties would include: Provide comprehensive financial, administrative and project support to teams across the repairs client service as directed by the relevant line manager, helping to support day-to-day service delivery and ensure good standards of customer care. Undertake all administrative work associated with the ordering and tracking of repairs works/disrepair specifications through to completion, including liaison with residents, contractors, surveyors, the DLO and other stakeholders and effective use of key ITC systems. Ensure that the correct Schedule of Rates (SOR) codes are used when processing repairs orders. Develop and maintain filing systems and databases, both manual and electronic, and develop reporting formats/templates as requested. Deal with telephone calls and provide high-quality correspondence, letters, presentations and reports in line with service standards, as requested by the line manager. Service cases conferences, Arbitration Panels, contract meetings, confidential meetings and other forums as required, producing high-quality minutes and clear, unambiguous records of key decisions. Provide financial administrative support, including processing payments, compensation claims, fees, raising of purchasing orders, virements and provision of appropriate budget reports for management reporting. Work with managers in the Repairs Contact Centre and other areas of the service to resolve operational issues, complaints and enquiries, ensuring the company's deadlines for responses are complied with. Manage the delivery of complex repairs and leaks as required, including the planning, sequencing and coordination of works. Essential criteria and experience: Relevant experience of working in an administrative/business support role, ideally in a social housing/repairs environment. Experience of working in a building maintenance environment, with direct involvement in the delivery of customer-focused services An understanding of housing management, repairs and maintenance, and tenancy law would be beneficial. Good understanding of effective approaches to customer care and complaints resolution. A working knowledge of IT systems relevant to the service (e.g. repairs ordering systems, word processing, spreadsheets, databases). If you are interested in this position and meet the above criteria, please send your CV now for consideration. If you require any additional information regarding the position, please call Lewis at Service Care Solutions on (phone number removed) or send an E-Mail to (url removed)
May 08, 2024
Seasonal
Job title - Business Support Officer Location - Hackney, E8 Contract - Temporary ongoing Hours - Full Time 35 hours Start Date : ASAP We are currently recruiting for a Business Support Officer to provide comprehensive, customer-focused, administrative, data management, project and financial support to the surveying team. The ideal candidate will be comfortable working in a high-pressure environment, have excellent communication skills, and a strong commitment to team working and customer care. This is a fantastic opportunity for a highly organised individual with experience in working within a repairs team. Duties would include: Provide comprehensive financial, administrative and project support to teams across the repairs client service as directed by the relevant line manager, helping to support day-to-day service delivery and ensure good standards of customer care. Undertake all administrative work associated with the ordering and tracking of repairs works/disrepair specifications through to completion, including liaison with residents, contractors, surveyors, the DLO and other stakeholders and effective use of key ITC systems. Ensure that the correct Schedule of Rates (SOR) codes are used when processing repairs orders. Develop and maintain filing systems and databases, both manual and electronic, and develop reporting formats/templates as requested. Deal with telephone calls and provide high-quality correspondence, letters, presentations and reports in line with service standards, as requested by the line manager. Service cases conferences, Arbitration Panels, contract meetings, confidential meetings and other forums as required, producing high-quality minutes and clear, unambiguous records of key decisions. Provide financial administrative support, including processing payments, compensation claims, fees, raising of purchasing orders, virements and provision of appropriate budget reports for management reporting. Work with managers in the Repairs Contact Centre and other areas of the service to resolve operational issues, complaints and enquiries, ensuring the company's deadlines for responses are complied with. Manage the delivery of complex repairs and leaks as required, including the planning, sequencing and coordination of works. Essential criteria and experience: Relevant experience of working in an administrative/business support role, ideally in a social housing/repairs environment. Experience of working in a building maintenance environment, with direct involvement in the delivery of customer-focused services An understanding of housing management, repairs and maintenance, and tenancy law would be beneficial. Good understanding of effective approaches to customer care and complaints resolution. A working knowledge of IT systems relevant to the service (e.g. repairs ordering systems, word processing, spreadsheets, databases). If you are interested in this position and meet the above criteria, please send your CV now for consideration. If you require any additional information regarding the position, please call Lewis at Service Care Solutions on (phone number removed) or send an E-Mail to (url removed)
MMP Consultancy are currently recruiting for a Neighbourhood Officer to join a fantastic Housing Association based in East London on a Temporary basis. Main Responsibilities: Tenancy/lease management - Providing advice, managing requests, and acting where breaches of tenancy/lease conditions or changes in circumstances occur. This includes but not limited to death/succession; possession proceedings; squatting/abandonment ASB - Tackling and reducing the effects of anti-social behaviour, managing a caseload of anti-social behaviour cases to the point of closure or enforcement action. This includes case assessment; identifying solutions and acting; preparing cases for court action and representing the organisation at court and at evictions Gas - Carrying out the necessary actions to obtain access to a property to ensure that gas appliances are serviced annually. Tenancy audits /fraud - investigating unlawful subletting and taken the appropriate legal action Lettings - Taking ownership for all empty properties and subunits in a patch to minimise void periods. Ensure vulnerable residents are signposted to appropriate services and support to enable tenancy sustainment, providing basic advice on welfare benefits and support that is available Proactively seek residents' views to improve service delivery and customer satisfaction Support and promote the work of the community development team within the patch Actively promote, assist and encourage resident involvement attending relevant resident panels, walkabouts and meetings to address their issues of concern Investigate safeguarding concerns and refer to the Neighbourhood Operations Manger Engage with and involve residents in the management of their neighbourhood by carrying out regular estate inspections, identifying and resolving issues directly or in liaison with internal teams or other external agencies Deliver a programme of regular estate inspections Deal with service charge queries from tenants and leaseholders on the quality of services and service specifications Support the customer services team with technical advice to improve resolution at first point of contact Take responsibility to maintain the necessary written/electronic records and systems to ensure accurate and complete records, including those related to changes in circumstances, vulnerability, and end to end case management Skills and Knowledge: Up to date knowledge of legislation and good practice relevant to leasehold & housing management Understanding of service charge apportionment methods and service charges Ability to interpret leases, complex information, and management agreements Able to travel efficiently across the stock and attend evening meetings Educated to A level standard or equivalent with a minimum 5 GCSE's including C in Maths and English (or qualified by experience) Highly developed interpersonal skills with approachability and flexibility Can manage own workload day-to-day, handling different projects simultaneously and working to conflicting deadlines Excellent communication skills with the ability to engage with different customers and at court when needed Developed relationship management or stakeholder engagement skills, with the ability to influence, engage and manage conflict to resolution Proven analytical and problem-solving skills Organised, planned and able to prioritise competing demands Well-developed IT skills including experience of Microsoft office and the ability to proficiently use computerised databases Able to meet targets and deadlines whilst working under pressure An ability and eagerness to learn and grasp new concepts quickly Proven experience in tenancy and leasehold management Experience of acting on breach of tenancy or lease conditions Demonstrable experience of delivering customer service excellence Experience of dealing with difficult customers, some of whom may be demanding, vulnerable or under stress
May 08, 2024
Seasonal
MMP Consultancy are currently recruiting for a Neighbourhood Officer to join a fantastic Housing Association based in East London on a Temporary basis. Main Responsibilities: Tenancy/lease management - Providing advice, managing requests, and acting where breaches of tenancy/lease conditions or changes in circumstances occur. This includes but not limited to death/succession; possession proceedings; squatting/abandonment ASB - Tackling and reducing the effects of anti-social behaviour, managing a caseload of anti-social behaviour cases to the point of closure or enforcement action. This includes case assessment; identifying solutions and acting; preparing cases for court action and representing the organisation at court and at evictions Gas - Carrying out the necessary actions to obtain access to a property to ensure that gas appliances are serviced annually. Tenancy audits /fraud - investigating unlawful subletting and taken the appropriate legal action Lettings - Taking ownership for all empty properties and subunits in a patch to minimise void periods. Ensure vulnerable residents are signposted to appropriate services and support to enable tenancy sustainment, providing basic advice on welfare benefits and support that is available Proactively seek residents' views to improve service delivery and customer satisfaction Support and promote the work of the community development team within the patch Actively promote, assist and encourage resident involvement attending relevant resident panels, walkabouts and meetings to address their issues of concern Investigate safeguarding concerns and refer to the Neighbourhood Operations Manger Engage with and involve residents in the management of their neighbourhood by carrying out regular estate inspections, identifying and resolving issues directly or in liaison with internal teams or other external agencies Deliver a programme of regular estate inspections Deal with service charge queries from tenants and leaseholders on the quality of services and service specifications Support the customer services team with technical advice to improve resolution at first point of contact Take responsibility to maintain the necessary written/electronic records and systems to ensure accurate and complete records, including those related to changes in circumstances, vulnerability, and end to end case management Skills and Knowledge: Up to date knowledge of legislation and good practice relevant to leasehold & housing management Understanding of service charge apportionment methods and service charges Ability to interpret leases, complex information, and management agreements Able to travel efficiently across the stock and attend evening meetings Educated to A level standard or equivalent with a minimum 5 GCSE's including C in Maths and English (or qualified by experience) Highly developed interpersonal skills with approachability and flexibility Can manage own workload day-to-day, handling different projects simultaneously and working to conflicting deadlines Excellent communication skills with the ability to engage with different customers and at court when needed Developed relationship management or stakeholder engagement skills, with the ability to influence, engage and manage conflict to resolution Proven analytical and problem-solving skills Organised, planned and able to prioritise competing demands Well-developed IT skills including experience of Microsoft office and the ability to proficiently use computerised databases Able to meet targets and deadlines whilst working under pressure An ability and eagerness to learn and grasp new concepts quickly Proven experience in tenancy and leasehold management Experience of acting on breach of tenancy or lease conditions Demonstrable experience of delivering customer service excellence Experience of dealing with difficult customers, some of whom may be demanding, vulnerable or under stress
Tenancy and Estate Management Officer Loughborough Job Role I am recruiting for a local authority who is looking for a Tenancy and Estate Management Officer to operate within a wider Housing Service. The main functions of the Housing Service are to provide a holistic approach to the management of properties owned by the Council. The Housing Services Team incorporates Income Collection, Tenancy and Estate Management, Management of Anti Social Behaviour, Tenancy Support and Leasehold Management. To be an active participant within the Housing Services Team providing a comprehensive high quality tenancy and estate management service to tenants and leaseholders. Duties and Responsibilities: To support the Housing Services Manager and Housing Team Leader in the management of an excellent customer focussed tenancy and estate management service. Take full responsibility for the tenancy and estate management of council dwellings for a designated housing area being the point of contact for all service users, partners and stakeholders. To actively promote and initiate customer involvement and be responsible and accountable for all residents' groups/activities in the designated area including estate walkabouts. Establish and maintain a highly visible presence within your designated area; ensuring that the estates are regularly monitored and well maintained, and that the tenancy and estate management service reflects the needs and aspirations of the local community. To manage tenancies to ensure compliance with tenancy conditions (excluding anti social behaviour) and undertake any associated work regarding preventative or enforcement action regarding breaches of tenancy. To undertake any work associated with tenancy changes ensuring that all actions adhere to policies and procedures. Ensure effective liaison with Tenancy Support and other agencies to provide additional care and support to our most vulnerable tenants.
May 08, 2024
Contractor
Tenancy and Estate Management Officer Loughborough Job Role I am recruiting for a local authority who is looking for a Tenancy and Estate Management Officer to operate within a wider Housing Service. The main functions of the Housing Service are to provide a holistic approach to the management of properties owned by the Council. The Housing Services Team incorporates Income Collection, Tenancy and Estate Management, Management of Anti Social Behaviour, Tenancy Support and Leasehold Management. To be an active participant within the Housing Services Team providing a comprehensive high quality tenancy and estate management service to tenants and leaseholders. Duties and Responsibilities: To support the Housing Services Manager and Housing Team Leader in the management of an excellent customer focussed tenancy and estate management service. Take full responsibility for the tenancy and estate management of council dwellings for a designated housing area being the point of contact for all service users, partners and stakeholders. To actively promote and initiate customer involvement and be responsible and accountable for all residents' groups/activities in the designated area including estate walkabouts. Establish and maintain a highly visible presence within your designated area; ensuring that the estates are regularly monitored and well maintained, and that the tenancy and estate management service reflects the needs and aspirations of the local community. To manage tenancies to ensure compliance with tenancy conditions (excluding anti social behaviour) and undertake any associated work regarding preventative or enforcement action regarding breaches of tenancy. To undertake any work associated with tenancy changes ensuring that all actions adhere to policies and procedures. Ensure effective liaison with Tenancy Support and other agencies to provide additional care and support to our most vulnerable tenants.
Reporting directly to the Board of Trustees, the Chief Executive Officer (CEO) oversees the overall direction of the agency, while ensuring alignment with agency mission, objectives and goals. Experienced in managing the day-to-day operations of an organization, this individual must possess the qualities and skills to maintain a great company culture, provide effective and inspiring leadership, establish great working relationships with the Board of Trustees, employees, grantors, the community and stakeholders, and be the driving force in the agency's development towards long-term success. The CEO of the JRF is chiefly responsible for the following key areas through the essential duties and responsibilities outlined below. RESPONSIBILITIES Ensures compliance with all regulatory agencies governing a FQHC and a CAA. Continually monitors operations, programs, physical properties. Initiates appropriate changes. Through strategic planning meetings, establishes current and long-term goals, objectives, plans and policies, subject to approval by the Board of Trustees; the CEO ensures organizational compliance. With the approval of the Board of Trustees, the CEO establishes current and long-term goals, objectives, plans and policies through strategic planning meetings with elected committee. The CEO is ultimately responsible for ensuring organizational compliance that is consistent with our Strategic Plan. Assures the organization and its mission, programs, and services are consistently presented as a strong positive image to the community. Dispenses advice, guidance, direction, and authorization to carry out major plans, standards and procedures, consistent with established policies and board approval. On a scheduled basis meets with the Executive team to ensure operations are being executed under the organization's policies. Oversees the adequacy and soundness of the organization's financial structure, and remains conversant with financial management practices in order to support the Chief Finance Officer (CFO) in decision-making to assure financial health and stability. Reviews operating results of the organization, compares them to established objectives, and takes steps to ensure that appropriate measures are taken to correct unsatisfactory results. Plans and directs all investigations and negotiations pertaining to mergers, joint ventures, the acquisition of businesses, or the sale of major assets with approval of the Board of Trustees. Establishes and maintains an effective system of communications throughout the organization. Takes part in, and coordinates the selection and training of new board members, keeps existing board members informed about current trends, problems and medical activities to facilitate policy-making, and serves as liaison between Board and JRF staff. Oversees fundraising planning and implementation, including identifying resource requirements, researching funding sources, establishing strategies to approach funders, submitting proposals and administrating fundraising records and documentation. Plans, coordinates, and controls the daily operation of the JRF through the agency's Directors and program leads. Directly supervises Program Directors and carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Active involvement in the recruiting and retention of effective leaders in senior management positions. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Responsible for overseeing all claims management activities; including processing of claims related activities and serves as point of contact. Serves on QA/QI/RM Committee and is involved in all QA/QI/ Risk Management activities. Responsible for strong public relations and marketing programs. Inclusive of other duties not outlined within the scope of the position, geared towards the overall success of the agency. QUALIFICATIONS The Chief Executive Officer position requires a visionary, mission-oriented, and entrepreneurial individual who thrives in a relatively fast-paced environment. Ideal candidates for this position will bring a variety of experiences and attributes to the position, including: Master's degree (M.A.) or equivalent; or five to ten years related experience and/or training; or equivalent combination of education and experience. Management experience in non-profit, healthcare, and/or local government; FQHC and health related experience preferred. Experience and skill in working with a Board of Trustees. Strong understanding of integral business and administrative functions, inclusive of finance, human resources, compliance and grant management. Effective leadership and organizational skills in relation to strategic planning, delegating, and business development. Innovative with strong financial management skills and experience in generating new revenue streams and managing complex budgets, inclusive of budget preparation, analysis, decision-making and reporting. Astute, with strong decision-making and problem solving skills. Working knowledge of data analysis, performance metrics, and business infrastructure. Experience in public relations, marketing, and fundraising. Strong networker with excellent communication skills, both internally and externally, with the ability to positively represent the organization and its mission across a wide range of stakeholders and constituencies. Strong community awareness with an interest in being at the forefront of community engagement. Demonstrates commitment to the values of diversity, inclusiveness and empowerment. Proficiency and high comfort level with Microsoft Office Suite preferred (MS Word, Excel, Power Point, and Outlook) Personal qualities of integrity, credibility, and a commitment to the JRF mission. About Us BACKGROUND The Jewish Renaissance Foundation (JRF) seeks a Chief Executive Officer who embodies the passion and desire of the JRF mission. The JRF was founded to respond to the needs of our community by sharing our talents and resources as a reflection of our commitment to helping individuals/families become healthier and stronger. JRF is a 501(c)(3) nonprofit corporation organization represented by a Board of Trustees, members of our community, civic and government leaders, funders, and our staff and volunteers, all engaged in a joint effort focused on changing lives by creating hope and self-sufficiency. As an agency, we succeed by providing individuals, children and families with essential health and human services as well as community development and youth programs. Our life-improving services extend across all cultures and faiths, regardless of economic status. We seek a leader with considerable skill as a team-builder, facilitator, and collaborator, who is able to work with colleagues, our community, local government, the Board of Trustees, grantors, anchor institutions, and partners to build trust and inspire excellence. The ideal candidate must demonstrate experience that will enable the JRF to continue to expand our services through strategic partnerships, planning and operations, strong leadership, resource development, advocacy, training, programming, administration, financial management, personnel, and public relations. ABOUT THE JRF The Jewish Renaissance Foundation is a 501(c)(3) agency established in 1995 in Perth Amboy, New Jersey as a faith-based, nonprofit corporation, with its main office recently relocated to Edison, New Jersey, with additional sites in Perth Amboy, NJ. Serving more than 6,000 people in Middlesex County each year, we are a leader in providing community coordination, school-based services, educational programming, food and nutrition, family development, health services and training. In 2009, the JRF was designated by the NJ Department of Community Affairs and appointed by the NJ Community Action Association as the Community Action Agency (CAA) for Middlesex County East in order to benefit residents throughout Middlesex County within eight designated communities: Carteret, Edison, Highland Park, Metuchen, Perth Amboy, Sayreville, South Amboy, and Woodbridge. In 2015, JRF was designated as a Federally Qualified Health Center (FQHC) and in 2016 we opened our doors as the JRF Community Health Center in Edison, NJ. An FQHC is a nonprofit or public community health center that fulfills certain health service criteria and receives specific government reimbursements and funding. We provide essential medical, dental and mental health services at our center with the utmost care and concern. The organization has approximately 30-35 full-time employees, 20 volunteer AmeriCorps Members, contracted service providers and is governed by a 9-person Board of Trustees. The Board meets monthly, and the Chief Executive Officer (CEO) reports to the Board. JRF's FY 2021 budget is $4.2 million. Apply for this job For inquiries, or to be considered, please submit your interest to and include a cover letter, resume, and salary requirements.
May 08, 2024
Full time
Reporting directly to the Board of Trustees, the Chief Executive Officer (CEO) oversees the overall direction of the agency, while ensuring alignment with agency mission, objectives and goals. Experienced in managing the day-to-day operations of an organization, this individual must possess the qualities and skills to maintain a great company culture, provide effective and inspiring leadership, establish great working relationships with the Board of Trustees, employees, grantors, the community and stakeholders, and be the driving force in the agency's development towards long-term success. The CEO of the JRF is chiefly responsible for the following key areas through the essential duties and responsibilities outlined below. RESPONSIBILITIES Ensures compliance with all regulatory agencies governing a FQHC and a CAA. Continually monitors operations, programs, physical properties. Initiates appropriate changes. Through strategic planning meetings, establishes current and long-term goals, objectives, plans and policies, subject to approval by the Board of Trustees; the CEO ensures organizational compliance. With the approval of the Board of Trustees, the CEO establishes current and long-term goals, objectives, plans and policies through strategic planning meetings with elected committee. The CEO is ultimately responsible for ensuring organizational compliance that is consistent with our Strategic Plan. Assures the organization and its mission, programs, and services are consistently presented as a strong positive image to the community. Dispenses advice, guidance, direction, and authorization to carry out major plans, standards and procedures, consistent with established policies and board approval. On a scheduled basis meets with the Executive team to ensure operations are being executed under the organization's policies. Oversees the adequacy and soundness of the organization's financial structure, and remains conversant with financial management practices in order to support the Chief Finance Officer (CFO) in decision-making to assure financial health and stability. Reviews operating results of the organization, compares them to established objectives, and takes steps to ensure that appropriate measures are taken to correct unsatisfactory results. Plans and directs all investigations and negotiations pertaining to mergers, joint ventures, the acquisition of businesses, or the sale of major assets with approval of the Board of Trustees. Establishes and maintains an effective system of communications throughout the organization. Takes part in, and coordinates the selection and training of new board members, keeps existing board members informed about current trends, problems and medical activities to facilitate policy-making, and serves as liaison between Board and JRF staff. Oversees fundraising planning and implementation, including identifying resource requirements, researching funding sources, establishing strategies to approach funders, submitting proposals and administrating fundraising records and documentation. Plans, coordinates, and controls the daily operation of the JRF through the agency's Directors and program leads. Directly supervises Program Directors and carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Active involvement in the recruiting and retention of effective leaders in senior management positions. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Responsible for overseeing all claims management activities; including processing of claims related activities and serves as point of contact. Serves on QA/QI/RM Committee and is involved in all QA/QI/ Risk Management activities. Responsible for strong public relations and marketing programs. Inclusive of other duties not outlined within the scope of the position, geared towards the overall success of the agency. QUALIFICATIONS The Chief Executive Officer position requires a visionary, mission-oriented, and entrepreneurial individual who thrives in a relatively fast-paced environment. Ideal candidates for this position will bring a variety of experiences and attributes to the position, including: Master's degree (M.A.) or equivalent; or five to ten years related experience and/or training; or equivalent combination of education and experience. Management experience in non-profit, healthcare, and/or local government; FQHC and health related experience preferred. Experience and skill in working with a Board of Trustees. Strong understanding of integral business and administrative functions, inclusive of finance, human resources, compliance and grant management. Effective leadership and organizational skills in relation to strategic planning, delegating, and business development. Innovative with strong financial management skills and experience in generating new revenue streams and managing complex budgets, inclusive of budget preparation, analysis, decision-making and reporting. Astute, with strong decision-making and problem solving skills. Working knowledge of data analysis, performance metrics, and business infrastructure. Experience in public relations, marketing, and fundraising. Strong networker with excellent communication skills, both internally and externally, with the ability to positively represent the organization and its mission across a wide range of stakeholders and constituencies. Strong community awareness with an interest in being at the forefront of community engagement. Demonstrates commitment to the values of diversity, inclusiveness and empowerment. Proficiency and high comfort level with Microsoft Office Suite preferred (MS Word, Excel, Power Point, and Outlook) Personal qualities of integrity, credibility, and a commitment to the JRF mission. About Us BACKGROUND The Jewish Renaissance Foundation (JRF) seeks a Chief Executive Officer who embodies the passion and desire of the JRF mission. The JRF was founded to respond to the needs of our community by sharing our talents and resources as a reflection of our commitment to helping individuals/families become healthier and stronger. JRF is a 501(c)(3) nonprofit corporation organization represented by a Board of Trustees, members of our community, civic and government leaders, funders, and our staff and volunteers, all engaged in a joint effort focused on changing lives by creating hope and self-sufficiency. As an agency, we succeed by providing individuals, children and families with essential health and human services as well as community development and youth programs. Our life-improving services extend across all cultures and faiths, regardless of economic status. We seek a leader with considerable skill as a team-builder, facilitator, and collaborator, who is able to work with colleagues, our community, local government, the Board of Trustees, grantors, anchor institutions, and partners to build trust and inspire excellence. The ideal candidate must demonstrate experience that will enable the JRF to continue to expand our services through strategic partnerships, planning and operations, strong leadership, resource development, advocacy, training, programming, administration, financial management, personnel, and public relations. ABOUT THE JRF The Jewish Renaissance Foundation is a 501(c)(3) agency established in 1995 in Perth Amboy, New Jersey as a faith-based, nonprofit corporation, with its main office recently relocated to Edison, New Jersey, with additional sites in Perth Amboy, NJ. Serving more than 6,000 people in Middlesex County each year, we are a leader in providing community coordination, school-based services, educational programming, food and nutrition, family development, health services and training. In 2009, the JRF was designated by the NJ Department of Community Affairs and appointed by the NJ Community Action Association as the Community Action Agency (CAA) for Middlesex County East in order to benefit residents throughout Middlesex County within eight designated communities: Carteret, Edison, Highland Park, Metuchen, Perth Amboy, Sayreville, South Amboy, and Woodbridge. In 2015, JRF was designated as a Federally Qualified Health Center (FQHC) and in 2016 we opened our doors as the JRF Community Health Center in Edison, NJ. An FQHC is a nonprofit or public community health center that fulfills certain health service criteria and receives specific government reimbursements and funding. We provide essential medical, dental and mental health services at our center with the utmost care and concern. The organization has approximately 30-35 full-time employees, 20 volunteer AmeriCorps Members, contracted service providers and is governed by a 9-person Board of Trustees. The Board meets monthly, and the Chief Executive Officer (CEO) reports to the Board. JRF's FY 2021 budget is $4.2 million. Apply for this job For inquiries, or to be considered, please submit your interest to and include a cover letter, resume, and salary requirements.
AccessMatters, a non-profit, public health organization envisions a future where every person has the health care and information they need to thrive. In service to the vision, AccessMatters' mission is to protect, expand, and enhance equitable access to sexual and reproductive health care information for all people. The AccessMatters Team strives to advance the organization's mission in accordance with these guiding principles: (1) sexual health is an essential component of health and wellbeing across the life span; (2) access to quality, affordable health care - including sexual reproductive health care - is a fundamental human right; (3) every person, family, and community deserves to be treated with dignity and respect; (4) programs and services should be evidence- based, prevention-focused, and person-centered; (5) organizational excellence is best achieved through a culture of inclusion, diversity, innovation, and accountability; (6) clients, volunteers, staff, partners, and supporters should be treated with kindness, dignity, and respect in a trauma- informed and culturally responsible environment; and (7) everyone deserves a caring workplace environment that fosters trust, teamwork, creativity, and work-life balance where work is enjoyable and where staff are supported in their professional development and their pursuit of excellence. The Role: Location:Philadelphia, PA; AccessMatters is committed to a hybrid remotework model where most staff work remotely most of the time. Thisposition requires occasional travel within the state of Pennsylvania and to conferences throughout the U.S. Reports to:Board of Directors Direct Reports:Chief Operating Officer, Vice President of Strategic Initiatives, Vice President, Health Access & Service Delivery, Vice President of Human Resources and Manager of Administration & Development Position Summary: Under the overall direction of the Board of Directors, the President & CEO is the primary leader, strategist and external champion of AccessMatters' mission. The President & CEO has ultimate responsibility for ensuring that the vision and the aims of the organization's core programming and services as well as its overarching values-based strategic plan are known and carried out successfully. Responsibilities include organizational and team leadership, fundraising, and overall stewardship of the organization's resources and assets. AccessMatters is looking for its next President and CEO to build on the organization's 50+ years of working to ensure equitable access to sexual and reproductive health services in the Greater Philadelphia area and Pennsylvania. The next CEO should be a dynamic and visionary leader who embodies inclusive and trauma-informed leadership approaches, and demonstrates a deep commitment to anti-racist culture and leadership. The next CEO will focus on external relationships, partnership building, building trust with communities served and making their voices central to the work, opportunity exploration, continue full staff community building; and support ongoing employee relations work. Critically, the CEO will continue building the strength and cohesion of the Senior Leadership and Senior Management Teams, to foster multi-disciplinary strategic thinking about the organization's future impact. AccessMatters has an operating budget of $15M with approximately 50 employees. Key Responsibilities: Strategic Leadership Provide leadership, direction and support for all functions and work closely with the Senior Leadership Team members to ensure effective program operations. Along with the Board and staff, lead upcoming values-based strategic planning efforts, to ensure that the organization can fulfill its mission in alignment with its values and in a way that is sustainable while its work is necessary. Provide inspirational leadership of employees, across the entire organization; build and nurture an organizational culture that is grounded in a shared vision, vibrant in teamwork and accountability, supported by mutual respect, and unrelenting in the pursuit of innovative programming, efficient and equitable services and support to the community. Manage relationships with key AccessMatters stakeholders, including funders, partners, and grantees that AccessMatters works with. Oversee the fiscal integrity of the organization, including proposed responsible annual budgets and monthly financial statements that accurately and transparently reflect the financial condition of the organization. Oversee fiscal management including operating within the approved budget, maximizing resource utilization and maintenance of the organization in a positive financial position. Review annual tax filings and audits and ensure appropriate action is taken to correct any findings. Ensure that AccessMatters' complies with AccessMatters' financial policies and with industry standards and best practices. Organizational and Team Leadership Communicate vision, strategy and goals to employees; establish expectations and provide counsel, guidance and leadership as to direction, resources and expected results. Inspire, coach and develop a diverse team with multiple perspectives and talents; actively seek input from a variety of sources; ensure an inclusive process for recruitment, retention and performance evaluation. Facilitate cross-department collaboration and strengthen internal communications with employees throughout the organization; create and promote a positive, diverse work environment that with consistency of high-quality support and supervision throughout the organization. Assess and evaluate existing as well as emerging programs on an on-going basis. Work to implement, comply with, and support the Collective Bargaining Agreement with the AccessMatters Union; establish a solid working relationship with the union. Build a strong, collaborative and transparent culture to ensure open communication throughout the organization. External Leadership and Fundraising Serves as the key spokesperson for the organization to the media and the general public. Serves as the face of the organization and actively network and participate in external events to build relationships and increase visibility to advance the organization's mission. In conjunction with the Board Development Committee and the Manager, Administration and Development, develop and implement a fundraising plan for the organization; conduct and support Board members and staff in conducting fundraising activities; and work to diversify funding sources. Oversee and maintain strategic relationships with local, state and federal policy makers. Actively participate in local, regional and national coalitions, task forces, boards and trade organizations focused on core programmatic and advocacy priorities. Board and Committee Relations Cultivate a collaborative and transparent working relationship with the Board; ensure that relevant, accurate and timely information is provided to inform and guide the Board's strategic level thinking. Report to and work closely with the Board and related Board Committees to seek their involvement in making policy decisions, evaluating programming or services, planning for growth and sustainability so long as service are needed, fundraising for advocacy and other areas of unique funding need, and increasing the overall visibility of the organization. Work closely with the Board to confirm AccessMatters' vision remains relevant and responsive. Help to build a Board that is diverse and inclusive, representative of the communities in AccessMatters' service area, highly engaged, and willing to leverage and secure talent and resources. Advocacy Represent the programs and point of view of AccessMatters to policy makers, funders, community organizations, and the general public in public speaking forums, workshops and events. Develop and maintain effective relationships and collaborations with community groups and partner organizations to uplift and support their work where possible. Develop programs and policies to promote public awareness of AccessMatters' work, and conduct work in such a way that it leads to confidence in the integrity and authenticity of AccessMatters and the services it provides. Candidate Profile: Professional Experience: 10 years of senior management experience working in a nonprofit, public health or healthcare setting. Demonstrated commitment to principles of trauma-informed leadership, with an ability to foster workplace values where employees are nurtured and supported. Proven experience working in collaboration with constituencies such as Boards, funders, government partners, peer CEOs. Demonstrated ability to lead, inspire and mentor staff. Knowledge of and experience with the business side of healthcare and/or building out a health-related business model. Experience successfully managing multiple large funded projects with a variety of funding streams (federal, state, institutional, private) concurrently. Experience in grant writing and developing successful proposals. Demonstrated fundraising knowledge from private foundations and individual donors. Strong public speaker with the ability to serve as organizational spokesperson. Legislative and policy experience. Proficiency with financial management. Knowledge of and connections to Southeastern Pennsylvania's public health . click apply for full job details
May 08, 2024
Full time
AccessMatters, a non-profit, public health organization envisions a future where every person has the health care and information they need to thrive. In service to the vision, AccessMatters' mission is to protect, expand, and enhance equitable access to sexual and reproductive health care information for all people. The AccessMatters Team strives to advance the organization's mission in accordance with these guiding principles: (1) sexual health is an essential component of health and wellbeing across the life span; (2) access to quality, affordable health care - including sexual reproductive health care - is a fundamental human right; (3) every person, family, and community deserves to be treated with dignity and respect; (4) programs and services should be evidence- based, prevention-focused, and person-centered; (5) organizational excellence is best achieved through a culture of inclusion, diversity, innovation, and accountability; (6) clients, volunteers, staff, partners, and supporters should be treated with kindness, dignity, and respect in a trauma- informed and culturally responsible environment; and (7) everyone deserves a caring workplace environment that fosters trust, teamwork, creativity, and work-life balance where work is enjoyable and where staff are supported in their professional development and their pursuit of excellence. The Role: Location:Philadelphia, PA; AccessMatters is committed to a hybrid remotework model where most staff work remotely most of the time. Thisposition requires occasional travel within the state of Pennsylvania and to conferences throughout the U.S. Reports to:Board of Directors Direct Reports:Chief Operating Officer, Vice President of Strategic Initiatives, Vice President, Health Access & Service Delivery, Vice President of Human Resources and Manager of Administration & Development Position Summary: Under the overall direction of the Board of Directors, the President & CEO is the primary leader, strategist and external champion of AccessMatters' mission. The President & CEO has ultimate responsibility for ensuring that the vision and the aims of the organization's core programming and services as well as its overarching values-based strategic plan are known and carried out successfully. Responsibilities include organizational and team leadership, fundraising, and overall stewardship of the organization's resources and assets. AccessMatters is looking for its next President and CEO to build on the organization's 50+ years of working to ensure equitable access to sexual and reproductive health services in the Greater Philadelphia area and Pennsylvania. The next CEO should be a dynamic and visionary leader who embodies inclusive and trauma-informed leadership approaches, and demonstrates a deep commitment to anti-racist culture and leadership. The next CEO will focus on external relationships, partnership building, building trust with communities served and making their voices central to the work, opportunity exploration, continue full staff community building; and support ongoing employee relations work. Critically, the CEO will continue building the strength and cohesion of the Senior Leadership and Senior Management Teams, to foster multi-disciplinary strategic thinking about the organization's future impact. AccessMatters has an operating budget of $15M with approximately 50 employees. Key Responsibilities: Strategic Leadership Provide leadership, direction and support for all functions and work closely with the Senior Leadership Team members to ensure effective program operations. Along with the Board and staff, lead upcoming values-based strategic planning efforts, to ensure that the organization can fulfill its mission in alignment with its values and in a way that is sustainable while its work is necessary. Provide inspirational leadership of employees, across the entire organization; build and nurture an organizational culture that is grounded in a shared vision, vibrant in teamwork and accountability, supported by mutual respect, and unrelenting in the pursuit of innovative programming, efficient and equitable services and support to the community. Manage relationships with key AccessMatters stakeholders, including funders, partners, and grantees that AccessMatters works with. Oversee the fiscal integrity of the organization, including proposed responsible annual budgets and monthly financial statements that accurately and transparently reflect the financial condition of the organization. Oversee fiscal management including operating within the approved budget, maximizing resource utilization and maintenance of the organization in a positive financial position. Review annual tax filings and audits and ensure appropriate action is taken to correct any findings. Ensure that AccessMatters' complies with AccessMatters' financial policies and with industry standards and best practices. Organizational and Team Leadership Communicate vision, strategy and goals to employees; establish expectations and provide counsel, guidance and leadership as to direction, resources and expected results. Inspire, coach and develop a diverse team with multiple perspectives and talents; actively seek input from a variety of sources; ensure an inclusive process for recruitment, retention and performance evaluation. Facilitate cross-department collaboration and strengthen internal communications with employees throughout the organization; create and promote a positive, diverse work environment that with consistency of high-quality support and supervision throughout the organization. Assess and evaluate existing as well as emerging programs on an on-going basis. Work to implement, comply with, and support the Collective Bargaining Agreement with the AccessMatters Union; establish a solid working relationship with the union. Build a strong, collaborative and transparent culture to ensure open communication throughout the organization. External Leadership and Fundraising Serves as the key spokesperson for the organization to the media and the general public. Serves as the face of the organization and actively network and participate in external events to build relationships and increase visibility to advance the organization's mission. In conjunction with the Board Development Committee and the Manager, Administration and Development, develop and implement a fundraising plan for the organization; conduct and support Board members and staff in conducting fundraising activities; and work to diversify funding sources. Oversee and maintain strategic relationships with local, state and federal policy makers. Actively participate in local, regional and national coalitions, task forces, boards and trade organizations focused on core programmatic and advocacy priorities. Board and Committee Relations Cultivate a collaborative and transparent working relationship with the Board; ensure that relevant, accurate and timely information is provided to inform and guide the Board's strategic level thinking. Report to and work closely with the Board and related Board Committees to seek their involvement in making policy decisions, evaluating programming or services, planning for growth and sustainability so long as service are needed, fundraising for advocacy and other areas of unique funding need, and increasing the overall visibility of the organization. Work closely with the Board to confirm AccessMatters' vision remains relevant and responsive. Help to build a Board that is diverse and inclusive, representative of the communities in AccessMatters' service area, highly engaged, and willing to leverage and secure talent and resources. Advocacy Represent the programs and point of view of AccessMatters to policy makers, funders, community organizations, and the general public in public speaking forums, workshops and events. Develop and maintain effective relationships and collaborations with community groups and partner organizations to uplift and support their work where possible. Develop programs and policies to promote public awareness of AccessMatters' work, and conduct work in such a way that it leads to confidence in the integrity and authenticity of AccessMatters and the services it provides. Candidate Profile: Professional Experience: 10 years of senior management experience working in a nonprofit, public health or healthcare setting. Demonstrated commitment to principles of trauma-informed leadership, with an ability to foster workplace values where employees are nurtured and supported. Proven experience working in collaboration with constituencies such as Boards, funders, government partners, peer CEOs. Demonstrated ability to lead, inspire and mentor staff. Knowledge of and experience with the business side of healthcare and/or building out a health-related business model. Experience successfully managing multiple large funded projects with a variety of funding streams (federal, state, institutional, private) concurrently. Experience in grant writing and developing successful proposals. Demonstrated fundraising knowledge from private foundations and individual donors. Strong public speaker with the ability to serve as organizational spokesperson. Legislative and policy experience. Proficiency with financial management. Knowledge of and connections to Southeastern Pennsylvania's public health . click apply for full job details
A large housing association in London and Hertfordshire is looking for a Construction Quality Officer to be based out their offices in Northwest London. The role involves working closely with Project Managers to identify methods to improve overall quality by monitoring construction performance and compliance. Responsibilities of the Role Identify and highlight any risk to the construction project managers and project team Involvement in the pre-handover phase of construction projects leading to handover Monitor the Quality Control functions and activities of a project Attend site snagging/de-snagging inspections to set standards Monitor contractors and relevant consultant to ensure jobs are dealt with in line with agreed timescales You will need: Minimum HNC, HND or CIOB or equivalent in a construction-related discipline Thorough knowledge of NHBC building regulations Background in residential construction Knowledge of site inspection and quality control processes Valid UK driving license and access to own vehicle They are offering 45k salary, 27 days annual leave and a contributory pension. If you have the right experience and skills for this role please apply or get in touch for a confidential conversation.
Feb 01, 2024
Full time
A large housing association in London and Hertfordshire is looking for a Construction Quality Officer to be based out their offices in Northwest London. The role involves working closely with Project Managers to identify methods to improve overall quality by monitoring construction performance and compliance. Responsibilities of the Role Identify and highlight any risk to the construction project managers and project team Involvement in the pre-handover phase of construction projects leading to handover Monitor the Quality Control functions and activities of a project Attend site snagging/de-snagging inspections to set standards Monitor contractors and relevant consultant to ensure jobs are dealt with in line with agreed timescales You will need: Minimum HNC, HND or CIOB or equivalent in a construction-related discipline Thorough knowledge of NHBC building regulations Background in residential construction Knowledge of site inspection and quality control processes Valid UK driving license and access to own vehicle They are offering 45k salary, 27 days annual leave and a contributory pension. If you have the right experience and skills for this role please apply or get in touch for a confidential conversation.
Job description Would you like to be a part of The London Borough of Hounslow, whose diverse workforce are committed to making a positive difference for our residents and visitors by ensuring the quality of our services are maintained to a high standard? Hounslow Council is an outstanding council serving an outstanding borough. With brilliant, visionary leadership, a dynamic Cabinet and a can-do culture, we've built strong partnerships across the borough which have transformed how we serve one of London's most diverse boroughs. Hounslow is the world in one place, full of potential, but a borough hit hard -socially and economically -by Covid-19. We have stepped up for our residents and businesses like never before. About the Role The primary purpose of this role is to contribute to the leadership, management and provision of a professional corporate communications function. The role has specific responsibility for managing and delivering the Council's Public Health (and associated) campaigns, public affairs and engagement, marketing and publications. The role requires creative and innovative behaviours and work within teams and assessing delivery against outcomes both during and at the completion of campaigns daily weekly and monthly. To manage the development and delivery of first-class, and purposeful Public Health (and associated) communications activity for the council internally and externally, including creative and innovative campaigns, publications and publicity materials which deliver outcomes, support the authority in delivering its priorities, explain the council's actions and plans, and encourage involvement and behaviour change amongst target audiences. Key Responsibilities 1. To deliver a Public Health strategy, working as part of the broader Communications team. 2. To develop and ensure effective working relationships with officers, elected members and partners - particularly in the Public Health Directorate - to encourage collaborative working, and ensure their positive contribution and engagement with delivering council communications activity. 3. To develop and deliver effective cross-Council Public Health (and associated) campaigns to achieve outcomes, using the OASIS campaigns framework to drive awareness, support engagement and behaviour change to benefit residents, improve the operational effectiveness of council and public services. 4. To use outstanding Public Health (and associated) communications campaigns to encourage behaviour change, improve outcomes in those areas and promote, enhance, maintain and protect the reputation of Council and Borough and explain and promote Council policies and programmes. Your Skills 1. Track record of managing the delivery of communications through campaigns and marketing in a large complex organisation. 2. Experience of giving professional advice to, collaborating with and building effective and productive working relationships with people at all levels. 3. Experience of running successful campaigns that are based on evidence and deploy the full range of interactive marketing, communications, digital, and public relations techniques to achieve desirable outcomes. 4. Proven experience of working under pressure, meeting tight deadlines and working flexibly in response to changing circumstances and priorities. Professional Qualifications 1. Educated to degree level or relevant experience and professional qualifications such as CIM/CIPR 2. Evidence of continuous professional development/an interest in ongoing learning. We Harness the Mix We value diversity in its broadest sense. We're committed to creating an inclusive culture where everyone is able to be themselves, give of their best and reach their full potential. We believe that a diverse workforce helps us to better understand our communities and deliver the best services for our residents. We want to receive applications from all regardless of age, gender identity, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race or ethnic origin, sex, sexual orientation, transgender status or social economic background. We want to harness the mix and ensure that everybody can apply and be part of our recruitment processes. We will therefore make reasonable adjustments to accommodate our candidates. This post is considered by the authority to be a customer-facing position; as such it falls within scope of the Code of Practice on English language requirement for public sector workers. The council therefore has a statutory duty under Part 7 of the Immigration Act 2016 to ensure that post holders have a command of spoken English sufficient for the effective performance of the job requirements. If this sounds like you - we'd love to hear from you. To apply, please submit a CV and cover letter detailing why you're a strong candidate for the role to: Your cover letter should be no longer than four sides of A4. Interviews will be held during week commencing 16th January 2023 Internal Candidates - please seek your line manager's approval before applying for the role as a secondment.
Dec 20, 2022
Full time
Job description Would you like to be a part of The London Borough of Hounslow, whose diverse workforce are committed to making a positive difference for our residents and visitors by ensuring the quality of our services are maintained to a high standard? Hounslow Council is an outstanding council serving an outstanding borough. With brilliant, visionary leadership, a dynamic Cabinet and a can-do culture, we've built strong partnerships across the borough which have transformed how we serve one of London's most diverse boroughs. Hounslow is the world in one place, full of potential, but a borough hit hard -socially and economically -by Covid-19. We have stepped up for our residents and businesses like never before. About the Role The primary purpose of this role is to contribute to the leadership, management and provision of a professional corporate communications function. The role has specific responsibility for managing and delivering the Council's Public Health (and associated) campaigns, public affairs and engagement, marketing and publications. The role requires creative and innovative behaviours and work within teams and assessing delivery against outcomes both during and at the completion of campaigns daily weekly and monthly. To manage the development and delivery of first-class, and purposeful Public Health (and associated) communications activity for the council internally and externally, including creative and innovative campaigns, publications and publicity materials which deliver outcomes, support the authority in delivering its priorities, explain the council's actions and plans, and encourage involvement and behaviour change amongst target audiences. Key Responsibilities 1. To deliver a Public Health strategy, working as part of the broader Communications team. 2. To develop and ensure effective working relationships with officers, elected members and partners - particularly in the Public Health Directorate - to encourage collaborative working, and ensure their positive contribution and engagement with delivering council communications activity. 3. To develop and deliver effective cross-Council Public Health (and associated) campaigns to achieve outcomes, using the OASIS campaigns framework to drive awareness, support engagement and behaviour change to benefit residents, improve the operational effectiveness of council and public services. 4. To use outstanding Public Health (and associated) communications campaigns to encourage behaviour change, improve outcomes in those areas and promote, enhance, maintain and protect the reputation of Council and Borough and explain and promote Council policies and programmes. Your Skills 1. Track record of managing the delivery of communications through campaigns and marketing in a large complex organisation. 2. Experience of giving professional advice to, collaborating with and building effective and productive working relationships with people at all levels. 3. Experience of running successful campaigns that are based on evidence and deploy the full range of interactive marketing, communications, digital, and public relations techniques to achieve desirable outcomes. 4. Proven experience of working under pressure, meeting tight deadlines and working flexibly in response to changing circumstances and priorities. Professional Qualifications 1. Educated to degree level or relevant experience and professional qualifications such as CIM/CIPR 2. Evidence of continuous professional development/an interest in ongoing learning. We Harness the Mix We value diversity in its broadest sense. We're committed to creating an inclusive culture where everyone is able to be themselves, give of their best and reach their full potential. We believe that a diverse workforce helps us to better understand our communities and deliver the best services for our residents. We want to receive applications from all regardless of age, gender identity, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race or ethnic origin, sex, sexual orientation, transgender status or social economic background. We want to harness the mix and ensure that everybody can apply and be part of our recruitment processes. We will therefore make reasonable adjustments to accommodate our candidates. This post is considered by the authority to be a customer-facing position; as such it falls within scope of the Code of Practice on English language requirement for public sector workers. The council therefore has a statutory duty under Part 7 of the Immigration Act 2016 to ensure that post holders have a command of spoken English sufficient for the effective performance of the job requirements. If this sounds like you - we'd love to hear from you. To apply, please submit a CV and cover letter detailing why you're a strong candidate for the role to: Your cover letter should be no longer than four sides of A4. Interviews will be held during week commencing 16th January 2023 Internal Candidates - please seek your line manager's approval before applying for the role as a secondment.
Supported Housing Officer Coventry CV1 5TU (Hybrid working 1 day a week at home) £26,986 - £31,776 per annum (37 hours per week 08:00 to 20:00 rota basis, Monday to Friday) Permanent, Full Time You will be responsible for delivering intensive housing management to residents living in our client's temporary accommodation and provide effective housing management to residents and ensuring residents develop financial, life and tenancy skills, increase their resilience, independence and confidence. In Housing, Care and Support, you can make a real difference, the role of Supported Housing Officer will involve: Working in partnership with all other relevant services to support residents holistically and signpost appropriately. Ensuring positive, supportive and collaborative relationships develop with support provider inspiring residents to engage with education, training and employment opportunities. Delivering intensive housing management to residents living in their temporary accommodation. Delivering group sessions to increase life skills for all residents including cooking, budgeting, health and well-being. As a Supported Housing Officer, they need you to have: Experience of working with families in a community setting or supported housing. Experience of working with people who are threatened with or previously homeless and with personal support needs Sound knowledge of and application of safeguarding adults and children policy and procedures Basic numeracy and literacy skills. Ability to adapt and respond to change management Ability to plan, prioritise and manage own workload They would be really excited if you have: Relevant qualification in Housing CIH level 3 Ability to develop resident and community involvement and facilitate social functions and activities The ability to work as a team player and deputise for the Supported Housing Team leader as required Their people are everything and they offer: Opportunities for salary progression, which is directly linked to performance reviews IT equipment to allow some optional home working 'Live Work Better' - their award-winning flexible working scheme which actively encourages work-life balance Annual leave starts at 25 days per year, increasing with length of service Enhanced family leave Company Pension - they matchup to 10% If part of the pension scheme you are entitled to Life cover (three times your annual salary) Organisational Sick Pay (benefit increases with length of service) EAP - a 24/7 service which gives free, confidential advice and support on a range of issues including telephone counselling Medicash scheme - which includes GP Access, digital Physiotherapy app, retail vouchers and discounts, discounted gym memberships and more! Organisational Sick Pay (benefit increases with length of service) Recognition through our Employee Excellence Awards Representation opportunities on our Staff Consultative Forum Access to their Wellbeing platform Employee Excellence Awards (winners receive extra days annual leave that year) Occupational Health They believe everyone has something to give and encourage everyone to be the best they can be to reach their full potential with extensive learning and development opportunities and Study Leave Their purpose: Their purpose is to provide homes that are a foundation for life. This post is subject to anEnhanced DBS check (Disclosure and Barring Service). Closing date: 23 December 2022 Interview date: 5 January 2023 Disclaimer: Please note they will be reviewing applications throughout the campaign and may invite candidates to interview at any time. They reserve the right to close this role earlier than the published closing date should a suitable candidate be identified. Please be aware that when applying for a permanent position we are only able to accept applications from individuals who are eligible to work on a permanent basis in the UK. The details of the acceptable documents will be advised to you following success at interview. If further information is required, we would refer you to the Home Office website They advise that if you are successful at interview, you will be required to confirm your eligibility to work in the UK. A copy of this will be made and kept on your personnel file.
Dec 12, 2022
Full time
Supported Housing Officer Coventry CV1 5TU (Hybrid working 1 day a week at home) £26,986 - £31,776 per annum (37 hours per week 08:00 to 20:00 rota basis, Monday to Friday) Permanent, Full Time You will be responsible for delivering intensive housing management to residents living in our client's temporary accommodation and provide effective housing management to residents and ensuring residents develop financial, life and tenancy skills, increase their resilience, independence and confidence. In Housing, Care and Support, you can make a real difference, the role of Supported Housing Officer will involve: Working in partnership with all other relevant services to support residents holistically and signpost appropriately. Ensuring positive, supportive and collaborative relationships develop with support provider inspiring residents to engage with education, training and employment opportunities. Delivering intensive housing management to residents living in their temporary accommodation. Delivering group sessions to increase life skills for all residents including cooking, budgeting, health and well-being. As a Supported Housing Officer, they need you to have: Experience of working with families in a community setting or supported housing. Experience of working with people who are threatened with or previously homeless and with personal support needs Sound knowledge of and application of safeguarding adults and children policy and procedures Basic numeracy and literacy skills. Ability to adapt and respond to change management Ability to plan, prioritise and manage own workload They would be really excited if you have: Relevant qualification in Housing CIH level 3 Ability to develop resident and community involvement and facilitate social functions and activities The ability to work as a team player and deputise for the Supported Housing Team leader as required Their people are everything and they offer: Opportunities for salary progression, which is directly linked to performance reviews IT equipment to allow some optional home working 'Live Work Better' - their award-winning flexible working scheme which actively encourages work-life balance Annual leave starts at 25 days per year, increasing with length of service Enhanced family leave Company Pension - they matchup to 10% If part of the pension scheme you are entitled to Life cover (three times your annual salary) Organisational Sick Pay (benefit increases with length of service) EAP - a 24/7 service which gives free, confidential advice and support on a range of issues including telephone counselling Medicash scheme - which includes GP Access, digital Physiotherapy app, retail vouchers and discounts, discounted gym memberships and more! Organisational Sick Pay (benefit increases with length of service) Recognition through our Employee Excellence Awards Representation opportunities on our Staff Consultative Forum Access to their Wellbeing platform Employee Excellence Awards (winners receive extra days annual leave that year) Occupational Health They believe everyone has something to give and encourage everyone to be the best they can be to reach their full potential with extensive learning and development opportunities and Study Leave Their purpose: Their purpose is to provide homes that are a foundation for life. This post is subject to anEnhanced DBS check (Disclosure and Barring Service). Closing date: 23 December 2022 Interview date: 5 January 2023 Disclaimer: Please note they will be reviewing applications throughout the campaign and may invite candidates to interview at any time. They reserve the right to close this role earlier than the published closing date should a suitable candidate be identified. Please be aware that when applying for a permanent position we are only able to accept applications from individuals who are eligible to work on a permanent basis in the UK. The details of the acceptable documents will be advised to you following success at interview. If further information is required, we would refer you to the Home Office website They advise that if you are successful at interview, you will be required to confirm your eligibility to work in the UK. A copy of this will be made and kept on your personnel file.
Job Summary: Salary range: £29,364 - £33,510 per annum plus additional allowances. Work location: London Hours per week: 36 Contract type: Permanent Closing date: 8th January 2023 Interview date: Week commencing 16th January 2023 About Us: Help keep our environment clean, safe and welcoming. At the Royal Borough of Kensington and Chelsea, we put local people and businesses at the heart of everything we do, working in partnership with them to provide quality services that are responsive, effective and efficient. Committed to acting with openness, honesty, compassion and humility, we aim to listen and understand in a way that is respectful, encourages involvement and meets the needs of all our communities. The Role: When you join us in this role you'll use enforcement and persuasion to ensure that the streets and open land in our Borough are kept clean, free of litter, staining, dumped waste, graffiti and fly-posting. You'll also work to keep our highways free of obstructions including unlicensed tables and chairs, builders' materials, unsafe scaffolding, unlit skips, abandoned bicycles and A-boards. Monitoring the performance of the Council's recycling, refuse collection and street cleansing contractor, you'll ensure that the partnership contract and service specifications are met and the highest standards of performance are attained. We'll also expect you to ensure that street trading is conducted in a lawful and safe manner, and illegal street trading is deterred. Other responsibilities will involve the supervision of the working practices of contractors' staff to ensure they're complying with H&S standards, and surveying the premises demised to the contractor to ensure they comply with relevant legislation. Solving problems experienced by residents or landlords in relation to recycling and waste management, and negotiating the best solutions to meet specific needs within the framework of the Council's waste management policy and practices, you'll also work to promote community safety and reduce our residents' fear of crime. Please refer to the Job Description for more information. About You: With a track-record of proven, relevant experience and a strong desire to maintain high public realm standards, you'll have a positive, 'can-do' approach to your work and customer care. It's important that you're capable of supporting Senior Management, and receptive to ideas from your colleagues. Excellent communication and listening skills are essential, as is the ability to diffuse confrontational situations. With a working knowledge of relevant legislation and the ability to apply this knowledge appropriately, you'll be ready to work across boundaries to find solutions and identify and analyse problematic issues. With strong IT skills and the ability to write persuasive and concise reports, you'll be committed to working in a multi-cultural inner-city environment. Available to work flexibly including weekends, evenings, nights and bank holidays, and willing to wear a uniform, you'll also possess a clean, full UK driving licence. In return, you can look forward to a package that includes a competitive salary, a high-quality pension scheme and generous annual leave. But ultimately, you'll see this as a chance to create the kind of service you believe every community needs. Please apply online explaining how you meet the requirements set out in the person specification and job description. CV's will not be considered for this role. Application process Please do not upload any documents, including CVs/Covering Letters or supporting statements, as these documents will not be reviewed and could result in your application not being shortlisted. You should describe how you meet the person specification requirements for the position you are applying for in Section G of the application form. Additional information We are committed to promoting equality and respecting diversity and welcome applications from all sections of the community. We are a Disability Confident Employer - committed to ensuring that our recruitment and selection process is inclusive and accessible. We engage our staff with a variety of learning types including face-to-face and virtual learning because we want to ensure our staff understand our values and behaviours, grow their skills and develop their careers. This post is covered by the Fluency Duty, as outlined in the Code of Practice on the English language requirements for public sector workers. We do not accept speculative CVs from any source. Please note, we will primarily contact candidates by e-mail throughout the recruitment process, please monitor your email junk / spam folder as our system generated emails may be allocated to these folders by your email settings. If you experience difficulties with the recruitment application process, please contact the recruitment team by email:
Dec 10, 2022
Full time
Job Summary: Salary range: £29,364 - £33,510 per annum plus additional allowances. Work location: London Hours per week: 36 Contract type: Permanent Closing date: 8th January 2023 Interview date: Week commencing 16th January 2023 About Us: Help keep our environment clean, safe and welcoming. At the Royal Borough of Kensington and Chelsea, we put local people and businesses at the heart of everything we do, working in partnership with them to provide quality services that are responsive, effective and efficient. Committed to acting with openness, honesty, compassion and humility, we aim to listen and understand in a way that is respectful, encourages involvement and meets the needs of all our communities. The Role: When you join us in this role you'll use enforcement and persuasion to ensure that the streets and open land in our Borough are kept clean, free of litter, staining, dumped waste, graffiti and fly-posting. You'll also work to keep our highways free of obstructions including unlicensed tables and chairs, builders' materials, unsafe scaffolding, unlit skips, abandoned bicycles and A-boards. Monitoring the performance of the Council's recycling, refuse collection and street cleansing contractor, you'll ensure that the partnership contract and service specifications are met and the highest standards of performance are attained. We'll also expect you to ensure that street trading is conducted in a lawful and safe manner, and illegal street trading is deterred. Other responsibilities will involve the supervision of the working practices of contractors' staff to ensure they're complying with H&S standards, and surveying the premises demised to the contractor to ensure they comply with relevant legislation. Solving problems experienced by residents or landlords in relation to recycling and waste management, and negotiating the best solutions to meet specific needs within the framework of the Council's waste management policy and practices, you'll also work to promote community safety and reduce our residents' fear of crime. Please refer to the Job Description for more information. About You: With a track-record of proven, relevant experience and a strong desire to maintain high public realm standards, you'll have a positive, 'can-do' approach to your work and customer care. It's important that you're capable of supporting Senior Management, and receptive to ideas from your colleagues. Excellent communication and listening skills are essential, as is the ability to diffuse confrontational situations. With a working knowledge of relevant legislation and the ability to apply this knowledge appropriately, you'll be ready to work across boundaries to find solutions and identify and analyse problematic issues. With strong IT skills and the ability to write persuasive and concise reports, you'll be committed to working in a multi-cultural inner-city environment. Available to work flexibly including weekends, evenings, nights and bank holidays, and willing to wear a uniform, you'll also possess a clean, full UK driving licence. In return, you can look forward to a package that includes a competitive salary, a high-quality pension scheme and generous annual leave. But ultimately, you'll see this as a chance to create the kind of service you believe every community needs. Please apply online explaining how you meet the requirements set out in the person specification and job description. CV's will not be considered for this role. Application process Please do not upload any documents, including CVs/Covering Letters or supporting statements, as these documents will not be reviewed and could result in your application not being shortlisted. You should describe how you meet the person specification requirements for the position you are applying for in Section G of the application form. Additional information We are committed to promoting equality and respecting diversity and welcome applications from all sections of the community. We are a Disability Confident Employer - committed to ensuring that our recruitment and selection process is inclusive and accessible. We engage our staff with a variety of learning types including face-to-face and virtual learning because we want to ensure our staff understand our values and behaviours, grow their skills and develop their careers. This post is covered by the Fluency Duty, as outlined in the Code of Practice on the English language requirements for public sector workers. We do not accept speculative CVs from any source. Please note, we will primarily contact candidates by e-mail throughout the recruitment process, please monitor your email junk / spam folder as our system generated emails may be allocated to these folders by your email settings. If you experience difficulties with the recruitment application process, please contact the recruitment team by email:
Vital Waking Nights Officer positions are now immediately available with Doncaster Council on permanent contracts. These Support Worker roles are based at various Children's Residential homes across Doncaster. Waking Nights Officers work between 21-28 hours per week. A full driving licence is required. What is the role? Doncaster Council are now looking to recruit a number of Waking Nights Officers to provide a warm and caring environment for children in residential services locally. As a Waking Nights Officer you will help provide as normal a home life as possible while recognising the various needs of 'looked after' children. This calls for an ability to offer warmth and understanding, an insight into particular difficulties of residents, and knowledge of caring tasks and duties. How will you do this? Provide personal and active involvement in all aspects of residents' care and the general running of the residential home. Notifying relatives and the police if a resident is missing from the home and ensure medical help is sought in cases where a resident's state of health requires it. Support the settling down of residents at night, checking in discreetly at regular intervals, and waking in the morning. Attend to household duties such as laying tables, serving tea, washing, ironing, and cleaning. What can the Council offer you? Attractive starting salary of £24,044 with an All-Inclusive Allowance paid at 17.5% of salary for all unsociable hours and weekend working. Full comprehensive training provided resulting in a QCF/NVQ Level 3 in Health and Social Care. 28 days annual leave, rising to 33 after 5 years, plus 8 bank holidays and option to purchase up to 10 additional days. Access to the Local Government Pension Scheme, into which the Council pay 17%, and high street discount schemes. Is this the role for you? If you are passionate about providing care and have experience of working with children or young people, please apply below. On application a full job description will be provided and a consultant will be in touch to discuss the next steps.
Dec 09, 2022
Full time
Vital Waking Nights Officer positions are now immediately available with Doncaster Council on permanent contracts. These Support Worker roles are based at various Children's Residential homes across Doncaster. Waking Nights Officers work between 21-28 hours per week. A full driving licence is required. What is the role? Doncaster Council are now looking to recruit a number of Waking Nights Officers to provide a warm and caring environment for children in residential services locally. As a Waking Nights Officer you will help provide as normal a home life as possible while recognising the various needs of 'looked after' children. This calls for an ability to offer warmth and understanding, an insight into particular difficulties of residents, and knowledge of caring tasks and duties. How will you do this? Provide personal and active involvement in all aspects of residents' care and the general running of the residential home. Notifying relatives and the police if a resident is missing from the home and ensure medical help is sought in cases where a resident's state of health requires it. Support the settling down of residents at night, checking in discreetly at regular intervals, and waking in the morning. Attend to household duties such as laying tables, serving tea, washing, ironing, and cleaning. What can the Council offer you? Attractive starting salary of £24,044 with an All-Inclusive Allowance paid at 17.5% of salary for all unsociable hours and weekend working. Full comprehensive training provided resulting in a QCF/NVQ Level 3 in Health and Social Care. 28 days annual leave, rising to 33 after 5 years, plus 8 bank holidays and option to purchase up to 10 additional days. Access to the Local Government Pension Scheme, into which the Council pay 17%, and high street discount schemes. Is this the role for you? If you are passionate about providing care and have experience of working with children or young people, please apply below. On application a full job description will be provided and a consultant will be in touch to discuss the next steps.
Vital Residential Care Officer positions are now immediately available with Doncaster Council on permanent contracts. These roles are based at various Children's Residential homes across Doncaster. Residential Care Officers work 37 hours per week. A full driving licence is required. What is the role? Doncaster Council are now looking to recruit a number of Residential Care Officers to provide a warm and caring environment for children in residential services locally. As a Residential Care Officer you will help provide as normal a home life as possible while recognising the various needs of 'looked after' children. This calls for an ability to offer warmth and understanding, an insight into particular difficulties of residents, and knowledge of caring tasks and duties. How will you do this? Have a personal and active involvement in all aspects of care for Children and Young People, seeking to meet their emotional, social, and physical needs. Support the effective running of the residential home by participating in domestic and household activities. Ensure the smooth admission of residents, and the monitoring, evaluation and review of their progress. Contribute to residents' Individual Care Plan, participating in reviews and case conferences and ensuring recommendations are followed. What can the Council offer you? Attractive starting salary of £24,044 with an All-Inclusive Allowance paid at 8.5% of salary for all unsociable hours and weekend working. Full comprehensive training provided resulting in a QCF/NVQ Level 3 in Health and Social Care. 28 days annual leave, rising to 33 after 5 years, plus 8 bank holidays and option to purchase up to 10 additional days. Access to the Local Government Pension Scheme, into which the Council pay 17%, and high street discount schemes. Is this the role for you? If you are passionate about providing care and have experience of working with children or young people, please apply below. On application a full job description will be provided and a consultant will be in touch to discuss the next steps.
Dec 09, 2022
Full time
Vital Residential Care Officer positions are now immediately available with Doncaster Council on permanent contracts. These roles are based at various Children's Residential homes across Doncaster. Residential Care Officers work 37 hours per week. A full driving licence is required. What is the role? Doncaster Council are now looking to recruit a number of Residential Care Officers to provide a warm and caring environment for children in residential services locally. As a Residential Care Officer you will help provide as normal a home life as possible while recognising the various needs of 'looked after' children. This calls for an ability to offer warmth and understanding, an insight into particular difficulties of residents, and knowledge of caring tasks and duties. How will you do this? Have a personal and active involvement in all aspects of care for Children and Young People, seeking to meet their emotional, social, and physical needs. Support the effective running of the residential home by participating in domestic and household activities. Ensure the smooth admission of residents, and the monitoring, evaluation and review of their progress. Contribute to residents' Individual Care Plan, participating in reviews and case conferences and ensuring recommendations are followed. What can the Council offer you? Attractive starting salary of £24,044 with an All-Inclusive Allowance paid at 8.5% of salary for all unsociable hours and weekend working. Full comprehensive training provided resulting in a QCF/NVQ Level 3 in Health and Social Care. 28 days annual leave, rising to 33 after 5 years, plus 8 bank holidays and option to purchase up to 10 additional days. Access to the Local Government Pension Scheme, into which the Council pay 17%, and high street discount schemes. Is this the role for you? If you are passionate about providing care and have experience of working with children or young people, please apply below. On application a full job description will be provided and a consultant will be in touch to discuss the next steps.
Vital Residential Care Officer positions are now immediately available with Doncaster Council on permanent contracts. These roles are based at various Children's Residential homes across Doncaster. Residential Care Officers work 37 hours per week. A full driving licence is required. What is the role? Doncaster Council are now looking to recruit a number of Residential Care Officers to provide a warm and caring environment for children in residential services locally. As a Residential Care Officer you will help provide as normal a home life as possible while recognising the various needs of 'looked after' children. This calls for an ability to offer warmth and understanding, an insight into particular difficulties of residents, and knowledge of caring tasks and duties. How will you do this? Have a personal and active involvement in all aspects of care for Children and Young People, seeking to meet their emotional, social, and physical needs. Support the effective running of the residential home by participating in domestic and household activities. Ensure the smooth admission of residents, and the monitoring, evaluation and review of their progress. Contribute to residents' Individual Care Plan, participating in reviews and case conferences and ensuring recommendations are followed. What can the Council offer you? Attractive starting salary of £24,044 with an All-Inclusive Allowance paid at 8.5% of salary for all unsociable hours and weekend working. Full comprehensive training provided resulting in a QCF/NVQ Level 3 in Health and Social Care. 28 days annual leave, rising to 33 after 5 years, plus 8 bank holidays and option to purchase up to 10 additional days. Access to the Local Government Pension Scheme, into which the Council pay 17%, and high street discount schemes. Is this the role for you? If you are passionate about providing care and have experience of working with children or young people, please apply below. On application a full job description will be provided and a consultant will be in touch to discuss the next steps.
Dec 09, 2022
Full time
Vital Residential Care Officer positions are now immediately available with Doncaster Council on permanent contracts. These roles are based at various Children's Residential homes across Doncaster. Residential Care Officers work 37 hours per week. A full driving licence is required. What is the role? Doncaster Council are now looking to recruit a number of Residential Care Officers to provide a warm and caring environment for children in residential services locally. As a Residential Care Officer you will help provide as normal a home life as possible while recognising the various needs of 'looked after' children. This calls for an ability to offer warmth and understanding, an insight into particular difficulties of residents, and knowledge of caring tasks and duties. How will you do this? Have a personal and active involvement in all aspects of care for Children and Young People, seeking to meet their emotional, social, and physical needs. Support the effective running of the residential home by participating in domestic and household activities. Ensure the smooth admission of residents, and the monitoring, evaluation and review of their progress. Contribute to residents' Individual Care Plan, participating in reviews and case conferences and ensuring recommendations are followed. What can the Council offer you? Attractive starting salary of £24,044 with an All-Inclusive Allowance paid at 8.5% of salary for all unsociable hours and weekend working. Full comprehensive training provided resulting in a QCF/NVQ Level 3 in Health and Social Care. 28 days annual leave, rising to 33 after 5 years, plus 8 bank holidays and option to purchase up to 10 additional days. Access to the Local Government Pension Scheme, into which the Council pay 17%, and high street discount schemes. Is this the role for you? If you are passionate about providing care and have experience of working with children or young people, please apply below. On application a full job description will be provided and a consultant will be in touch to discuss the next steps.
Vital Residential Care Officer positions are now immediately available with Doncaster Council on permanent contracts. These roles are based at various Children's Residential homes across Doncaster. Residential Care Officers work 37 hours per week. A full driving licence is required. What is the role? Doncaster Council are now looking to recruit a number of Residential Care Officers to provide a warm and caring environment for children in residential services locally. As a Residential Care Officer you will help provide as normal a home life as possible while recognising the various needs of 'looked after' children. This calls for an ability to offer warmth and understanding, an insight into particular difficulties of residents, and knowledge of caring tasks and duties. How will you do this? Have a personal and active involvement in all aspects of care for Children and Young People, seeking to meet their emotional, social, and physical needs. Support the effective running of the residential home by participating in domestic and household activities. Ensure the smooth admission of residents, and the monitoring, evaluation and review of their progress. Contribute to residents' Individual Care Plan, participating in reviews and case conferences and ensuring recommendations are followed. What can the Council offer you? Attractive starting salary of £24,044 with an All-Inclusive Allowance paid at 8.5% of salary for all unsociable hours and weekend working. Full comprehensive training provided resulting in a QCF/NVQ Level 3 in Health and Social Care. 28 days annual leave, rising to 33 after 5 years, plus 8 bank holidays and option to purchase up to 10 additional days. Access to the Local Government Pension Scheme, into which the Council pay 17%, and high street discount schemes. Is this the role for you? If you are passionate about providing care and have experience of working with children or young people, please apply below. On application a full job description will be provided and a consultant will be in touch to discuss the next steps.
Dec 09, 2022
Full time
Vital Residential Care Officer positions are now immediately available with Doncaster Council on permanent contracts. These roles are based at various Children's Residential homes across Doncaster. Residential Care Officers work 37 hours per week. A full driving licence is required. What is the role? Doncaster Council are now looking to recruit a number of Residential Care Officers to provide a warm and caring environment for children in residential services locally. As a Residential Care Officer you will help provide as normal a home life as possible while recognising the various needs of 'looked after' children. This calls for an ability to offer warmth and understanding, an insight into particular difficulties of residents, and knowledge of caring tasks and duties. How will you do this? Have a personal and active involvement in all aspects of care for Children and Young People, seeking to meet their emotional, social, and physical needs. Support the effective running of the residential home by participating in domestic and household activities. Ensure the smooth admission of residents, and the monitoring, evaluation and review of their progress. Contribute to residents' Individual Care Plan, participating in reviews and case conferences and ensuring recommendations are followed. What can the Council offer you? Attractive starting salary of £24,044 with an All-Inclusive Allowance paid at 8.5% of salary for all unsociable hours and weekend working. Full comprehensive training provided resulting in a QCF/NVQ Level 3 in Health and Social Care. 28 days annual leave, rising to 33 after 5 years, plus 8 bank holidays and option to purchase up to 10 additional days. Access to the Local Government Pension Scheme, into which the Council pay 17%, and high street discount schemes. Is this the role for you? If you are passionate about providing care and have experience of working with children or young people, please apply below. On application a full job description will be provided and a consultant will be in touch to discuss the next steps.
This community charity has a unique role opportunity for an energetic, people-focused, self-motivated Senior Community Engagement Officer to join them at the start of an exciting new programme that they're delivering in partnership with Buckinghamshire Council and a range of other organisations. Senior Community Engagement Officer Reference: SCEO1222 Location: Buckinghamshire / Thames Valley Contract: Fixed term contract to September 2025 (with scope to extend) Salary: Circa £25,000 Hours: Full or part-time considered Summary of role: Project Groundwater is an innovative Defra-funded partnership programme which seeks to improve understanding, raise awareness, and increase resilience to groundwater flooding in communities across Buckinghamshire and surrounding counties - and this community charity are delighted to have recently been appointed as the community engagement lead. Working closely with the Project Manager and existing community engagement teams, as a Senior Community Engagement Officer you'll have the opportunity to develop community engagement plans which will enable effective working with local residents and community groups, drawing on co-production principles to achieve the community engagement goals of Project Groundwater. This is a key role working in partnership with voluntary organisations, local authorities, corporate organisations and others to help deliver improvements and increase local resilience across designated pilot communities that have been impacted by groundwater flooding. Through your engagement with local communities, you will generate interest, support and participation in Project Groundwater whilst addressing barriers which may typically hinder resilience to groundwater flooding. By joining the project right from the start, you'll have the chance to plan for and use a range of engagement techniques to help foster support for, and involvement in, the project - with a focus on face-to-face engagement where possible. The organisation They work with communities across the south of England to transform their lives and the places where they live. They have been at the forefront of social and environmental regeneration for over 25 years, and today they have a simple mission: to create better places, improve people's prospects, and promote greener living and working. They are passionate about creating a future where every neighbourhood is vibrant and green, every community is strong and able to shape its own destiny, and no-one is held back by their background or circumstances. This vision drives the work that they do. Each year they deliver over 100 innovative projects, tackling the biggest issues facing their communities and creating real and lasting, positive change. Closing date for applications: 8th January 2023 Interview date: W/c 9th January 2023 (over MS Teams or Zoom) To Apply and for more information Click the job board apply button to be taken to the next stage where you can find out more information and complete your application by following the instructions . The charity is an equal opportunities employer and welcomes applications from all members of the community. No agencies please.
Dec 06, 2022
Full time
This community charity has a unique role opportunity for an energetic, people-focused, self-motivated Senior Community Engagement Officer to join them at the start of an exciting new programme that they're delivering in partnership with Buckinghamshire Council and a range of other organisations. Senior Community Engagement Officer Reference: SCEO1222 Location: Buckinghamshire / Thames Valley Contract: Fixed term contract to September 2025 (with scope to extend) Salary: Circa £25,000 Hours: Full or part-time considered Summary of role: Project Groundwater is an innovative Defra-funded partnership programme which seeks to improve understanding, raise awareness, and increase resilience to groundwater flooding in communities across Buckinghamshire and surrounding counties - and this community charity are delighted to have recently been appointed as the community engagement lead. Working closely with the Project Manager and existing community engagement teams, as a Senior Community Engagement Officer you'll have the opportunity to develop community engagement plans which will enable effective working with local residents and community groups, drawing on co-production principles to achieve the community engagement goals of Project Groundwater. This is a key role working in partnership with voluntary organisations, local authorities, corporate organisations and others to help deliver improvements and increase local resilience across designated pilot communities that have been impacted by groundwater flooding. Through your engagement with local communities, you will generate interest, support and participation in Project Groundwater whilst addressing barriers which may typically hinder resilience to groundwater flooding. By joining the project right from the start, you'll have the chance to plan for and use a range of engagement techniques to help foster support for, and involvement in, the project - with a focus on face-to-face engagement where possible. The organisation They work with communities across the south of England to transform their lives and the places where they live. They have been at the forefront of social and environmental regeneration for over 25 years, and today they have a simple mission: to create better places, improve people's prospects, and promote greener living and working. They are passionate about creating a future where every neighbourhood is vibrant and green, every community is strong and able to shape its own destiny, and no-one is held back by their background or circumstances. This vision drives the work that they do. Each year they deliver over 100 innovative projects, tackling the biggest issues facing their communities and creating real and lasting, positive change. Closing date for applications: 8th January 2023 Interview date: W/c 9th January 2023 (over MS Teams or Zoom) To Apply and for more information Click the job board apply button to be taken to the next stage where you can find out more information and complete your application by following the instructions . The charity is an equal opportunities employer and welcomes applications from all members of the community. No agencies please.
This community charity has a unique role opportunity for an energetic, people-focused, self-motivated Senior Community Engagement Officer to join them at the start of an exciting new programme that they're delivering in partnership with Buckinghamshire Council and a range of other organisations. Senior Community Engagement Officer Reference: SCEO1222 Location: Buckinghamshire / Thames Valley Contract: Fixed term contract to September 2025 (with scope to extend) Salary: Circa £25,000 Hours: Full or part-time considered Summary of role: Project Groundwater is an innovative Defra-funded partnership programme which seeks to improve understanding, raise awareness, and increase resilience to groundwater flooding in communities across Buckinghamshire and surrounding counties - and this community charity are delighted to have recently been appointed as the community engagement lead. Working closely with the Project Manager and existing community engagement teams, as a Senior Community Engagement Officer you'll have the opportunity to develop community engagement plans which will enable effective working with local residents and community groups, drawing on co-production principles to achieve the community engagement goals of Project Groundwater. This is a key role working in partnership with voluntary organisations, local authorities, corporate organisations and others to help deliver improvements and increase local resilience across designated pilot communities that have been impacted by groundwater flooding. Through your engagement with local communities, you will generate interest, support and participation in Project Groundwater whilst addressing barriers which may typically hinder resilience to groundwater flooding. By joining the project right from the start, you'll have the chance to plan for and use a range of engagement techniques to help foster support for, and involvement in, the project - with a focus on face-to-face engagement where possible. The organisation They work with communities across the south of England to transform their lives and the places where they live. They have been at the forefront of social and environmental regeneration for over 25 years, and today they have a simple mission: to create better places, improve people's prospects, and promote greener living and working. They are passionate about creating a future where every neighbourhood is vibrant and green, every community is strong and able to shape its own destiny, and no-one is held back by their background or circumstances. This vision drives the work that they do. Each year they deliver over 100 innovative projects, tackling the biggest issues facing their communities and creating real and lasting, positive change. Closing date for applications: 8th January 2023 Interview date: W/c 9th January 2023 (over MS Teams or Zoom) To Apply and for more information Click the job board apply button to be taken to the next stage where you can find out more information and complete your application by following the instructions . The charity is an equal opportunities employer and welcomes applications from all members of the community. No agencies please.
Dec 06, 2022
Full time
This community charity has a unique role opportunity for an energetic, people-focused, self-motivated Senior Community Engagement Officer to join them at the start of an exciting new programme that they're delivering in partnership with Buckinghamshire Council and a range of other organisations. Senior Community Engagement Officer Reference: SCEO1222 Location: Buckinghamshire / Thames Valley Contract: Fixed term contract to September 2025 (with scope to extend) Salary: Circa £25,000 Hours: Full or part-time considered Summary of role: Project Groundwater is an innovative Defra-funded partnership programme which seeks to improve understanding, raise awareness, and increase resilience to groundwater flooding in communities across Buckinghamshire and surrounding counties - and this community charity are delighted to have recently been appointed as the community engagement lead. Working closely with the Project Manager and existing community engagement teams, as a Senior Community Engagement Officer you'll have the opportunity to develop community engagement plans which will enable effective working with local residents and community groups, drawing on co-production principles to achieve the community engagement goals of Project Groundwater. This is a key role working in partnership with voluntary organisations, local authorities, corporate organisations and others to help deliver improvements and increase local resilience across designated pilot communities that have been impacted by groundwater flooding. Through your engagement with local communities, you will generate interest, support and participation in Project Groundwater whilst addressing barriers which may typically hinder resilience to groundwater flooding. By joining the project right from the start, you'll have the chance to plan for and use a range of engagement techniques to help foster support for, and involvement in, the project - with a focus on face-to-face engagement where possible. The organisation They work with communities across the south of England to transform their lives and the places where they live. They have been at the forefront of social and environmental regeneration for over 25 years, and today they have a simple mission: to create better places, improve people's prospects, and promote greener living and working. They are passionate about creating a future where every neighbourhood is vibrant and green, every community is strong and able to shape its own destiny, and no-one is held back by their background or circumstances. This vision drives the work that they do. Each year they deliver over 100 innovative projects, tackling the biggest issues facing their communities and creating real and lasting, positive change. Closing date for applications: 8th January 2023 Interview date: W/c 9th January 2023 (over MS Teams or Zoom) To Apply and for more information Click the job board apply button to be taken to the next stage where you can find out more information and complete your application by following the instructions . The charity is an equal opportunities employer and welcomes applications from all members of the community. No agencies please.
Babergh and Mid Suffolk District Council
Ipswich, Suffolk
Babergh and Mid Suffolk District Councils, Ipswich IP1 2BX £30,095 - £35,336 per annum (pro rata) 30 hours per week Fixed term or Secondment Opportunity for 2 years Reference: BMS00575 Full time, part time and job share opportunities will be considered. We are looking for a Shared Ownership Officer to join our team in Strategic Property. The successful person will share our values, commitment and motivation to make a difference for our districts. About the role The Shared Ownership Officer will take the professional lead on the shared ownership product across the two Councils and will oversee the sales and marketing process for new shared ownership homes on behalf of the Councils . This is a great opportunity to join a small, busy team who are passionate about delivering affordable homes. If you have experience in property, housing, estate agency or a related field and you can deliver great customer service with the ability to work independently and deliver then this could be a great role for you. About you You will have a relevant qualification at HNC/Certificate of Higher Education level. Or NVQ3/ONC level or equivalent knowledge gained through experience. You will have relevant experience of: estate agency/residential/construction/property management/housing field delivering/marketing of shared ownership properties (desirable) working in a customer focused environment and resolving issues for customers the sales, marketing and conveyancing process for new build properties with the ability to assess the eligibility of applicants for shared ownership managing projects with multiple partners using Microsoft Office and Teams, or similar in a working environment writing and presenting reports to a wide range of audiences resident engagement/involvement work to inform and influence future housing delivery and service improvement working across teams to deliver an outcome. You will need: confidence in managing contracts excellent communication skills with the ability to communicate with a wide range of audiences including Members, Contractors, developers, and customers experience of developing partnerships and collaborating with others to achieve an agreed outcome sound organisational skills and the ability to organise your own workload experience of managing projects with multiple partners demonstrable experience of providing excellent client/customer focus a track record in continuous personal and professional development and an ability to encourage learning and development in others knowledge of the housing market and the ability to keep up to date with policy and practice related to affordable home ownership products. About us Working together across our councils and with our partners in the public, private and voluntary sectors, we provide excellent services to our 190,000 residents across Babergh and Mid Suffolk. We are proud of the role we play in creating the environment, economy, and communities for our districts. We believe that the heart of Suffolk is an incredibly special place to live and work. With picturesque market towns, 60 conservation areas and with two Areas of Outstanding Natural Beauty (AONB) within our districts, it is little wonder that we are consistently within the top 50 places to live in the UK. Benefits of working with us Great opportunities for learning and development. Suffolk Coaching and Mentoring Partnership. Generous leave entitlement (equivalent to 25 days a year, increasing to 30 days after 5 years service, plus bank holidays). Competitive Local Government Pension Scheme. Wellbeing Support Program. Employee Assist Program. Health Care Options. Visit our Employee Benefits page for further information via: Our ways of working We are committed to working in a more hybrid way, with a mix of office, home, and remote-based working. (Business needs permitting) This has worked well for us and is something we will be continuing with. We are committed to supporting equality and diversity, Babergh and Mid Suffolk District Councils provide opportunity and ambition for all, supporting and enabling our people to deliver the best possible service for our residents. To find out more If you wish to discuss the Hybrid working approach for this role, or for an informal discussion, please contact Hazel Ellard, Assistant Manager for Strategic Property, on 724657. How to apply To apply, please visit our website: Closing date: 1pm, 5 August 2022. Promoted as FJ (Featured Job) on Suffolk Jobs Direct.
Aug 04, 2022
Full time
Babergh and Mid Suffolk District Councils, Ipswich IP1 2BX £30,095 - £35,336 per annum (pro rata) 30 hours per week Fixed term or Secondment Opportunity for 2 years Reference: BMS00575 Full time, part time and job share opportunities will be considered. We are looking for a Shared Ownership Officer to join our team in Strategic Property. The successful person will share our values, commitment and motivation to make a difference for our districts. About the role The Shared Ownership Officer will take the professional lead on the shared ownership product across the two Councils and will oversee the sales and marketing process for new shared ownership homes on behalf of the Councils . This is a great opportunity to join a small, busy team who are passionate about delivering affordable homes. If you have experience in property, housing, estate agency or a related field and you can deliver great customer service with the ability to work independently and deliver then this could be a great role for you. About you You will have a relevant qualification at HNC/Certificate of Higher Education level. Or NVQ3/ONC level or equivalent knowledge gained through experience. You will have relevant experience of: estate agency/residential/construction/property management/housing field delivering/marketing of shared ownership properties (desirable) working in a customer focused environment and resolving issues for customers the sales, marketing and conveyancing process for new build properties with the ability to assess the eligibility of applicants for shared ownership managing projects with multiple partners using Microsoft Office and Teams, or similar in a working environment writing and presenting reports to a wide range of audiences resident engagement/involvement work to inform and influence future housing delivery and service improvement working across teams to deliver an outcome. You will need: confidence in managing contracts excellent communication skills with the ability to communicate with a wide range of audiences including Members, Contractors, developers, and customers experience of developing partnerships and collaborating with others to achieve an agreed outcome sound organisational skills and the ability to organise your own workload experience of managing projects with multiple partners demonstrable experience of providing excellent client/customer focus a track record in continuous personal and professional development and an ability to encourage learning and development in others knowledge of the housing market and the ability to keep up to date with policy and practice related to affordable home ownership products. About us Working together across our councils and with our partners in the public, private and voluntary sectors, we provide excellent services to our 190,000 residents across Babergh and Mid Suffolk. We are proud of the role we play in creating the environment, economy, and communities for our districts. We believe that the heart of Suffolk is an incredibly special place to live and work. With picturesque market towns, 60 conservation areas and with two Areas of Outstanding Natural Beauty (AONB) within our districts, it is little wonder that we are consistently within the top 50 places to live in the UK. Benefits of working with us Great opportunities for learning and development. Suffolk Coaching and Mentoring Partnership. Generous leave entitlement (equivalent to 25 days a year, increasing to 30 days after 5 years service, plus bank holidays). Competitive Local Government Pension Scheme. Wellbeing Support Program. Employee Assist Program. Health Care Options. Visit our Employee Benefits page for further information via: Our ways of working We are committed to working in a more hybrid way, with a mix of office, home, and remote-based working. (Business needs permitting) This has worked well for us and is something we will be continuing with. We are committed to supporting equality and diversity, Babergh and Mid Suffolk District Councils provide opportunity and ambition for all, supporting and enabling our people to deliver the best possible service for our residents. To find out more If you wish to discuss the Hybrid working approach for this role, or for an informal discussion, please contact Hazel Ellard, Assistant Manager for Strategic Property, on 724657. How to apply To apply, please visit our website: Closing date: 1pm, 5 August 2022. Promoted as FJ (Featured Job) on Suffolk Jobs Direct.
Housing Officer Public Sector - Local Authority Temp Role - 3 months (extension likely) Full Time - 36 hours per week £17.75 per hour PAYE / £23.06 per hour Umbrella Full Clean UK Drivers Licence and access to own vehicle desirable however not essential ASAP Start (pending compliance) Primarily working from home but will need to conduct visits as and when required, radius 6 miles from Hounslow THE ROLE Generic housing officer covering rents, tenancy management and ASB. Ideal candidate will have previously worked in social housing, good understanding of housing social law, ability to deal with successions, mutual exchange, transfer of tenancies, dealing primarily with low level ASB and tenancy enforcement. Good arrears recovery process and knowledge. Attending estate inspections. Primarily will be working from home but will be expected to conduct visits when required to do so. Key accountabilities: Corporate * To work effectively as part of the Council's Regeneration, Economic Development and Environment directorate, delivering corporate objectives through the work of the Housing Service. * To promote a philosophy of putting service user needs first at every opportunity and to put in place management arrangements that work to action this. * To work with key stakeholders in improving service quality and promoting creative and innovative ways of tackling local problems, ensuring services delivered meet the needs of our community and are accessible to all users. * To work with other officers in Regeneration, Economic Development and Environment and where appropriate other Departments to ensure services are integrated at the point of delivery and at the strategic planning level and to identify new opportunities for business efficiencies. * To support organisational change ensuring the appropriate systems of performance and development, communications, equality measures, monitoring and review are in place. * To adhere to the Council's Staff and Customer Charters. Functional * Assist tenants in sustaining their tenancy by referrals to agencies that can help with their support need such as financial inclusion, welfare benefits and debt/legal advice. * Liaise directly with social services and other agencies in order to support the independent living of residents who have support needs. * Encourage and support residents to increase their involvement in the local community and actively engage with resident associations and other resident groups. * Manage multiple tenures in a defined geographical patch and deal with all service requests in line with the Council's service standards. Provide guidance, advice and information relating to the lease/ tenancy/ licence. * Take appropriate remedial or enforcement action where there are breaches of lease, tenancy or licence. * Investigate all cases of anti-social behaviour, domestic violence, and hate crime. Ensure casework is progressed professionally, promptly, and in accordance with Council policies and charters. * Deliver a personalised landlord service to residents in a defined geographical patch, communicating with residents in their homes as well as council offices. * Investigate suspected tenancy fraud cases and take action against illegal occupants. Quality assure the standard and consistency of repairs & maintenance to properties and estates. Oversee post-inspection of work, internal/ contractor liaison and making sure work is completed satisfactorily. * Identify potential improvement works in consultation with local residents and prepare a project brief for approval. Commission contractors to deliver the works and client manage the process throughout. * Ensure communal areas and estates are clean, safe and well maintained through regular monitoring and inspection. To escalate incidents of substandard performance of the caretaking, cleaning and grounds maintenance service where necessary. KEY PERFORMANCE INDICATORS: Measured deliverables include: * Rent collection figures * Estate inspections ratings * Responses to complaints or member enquiries * Percentage of customers satisfied with service received * Efficiency of case management KEY RELATIONSHIPS: * External Customers (Residents) * Internal customers and council teams (council staff) * Elected Council Members * Statutory agencies * Resident Associations and community groups Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://candidate-privacy
Dec 07, 2021
Contractor
Housing Officer Public Sector - Local Authority Temp Role - 3 months (extension likely) Full Time - 36 hours per week £17.75 per hour PAYE / £23.06 per hour Umbrella Full Clean UK Drivers Licence and access to own vehicle desirable however not essential ASAP Start (pending compliance) Primarily working from home but will need to conduct visits as and when required, radius 6 miles from Hounslow THE ROLE Generic housing officer covering rents, tenancy management and ASB. Ideal candidate will have previously worked in social housing, good understanding of housing social law, ability to deal with successions, mutual exchange, transfer of tenancies, dealing primarily with low level ASB and tenancy enforcement. Good arrears recovery process and knowledge. Attending estate inspections. Primarily will be working from home but will be expected to conduct visits when required to do so. Key accountabilities: Corporate * To work effectively as part of the Council's Regeneration, Economic Development and Environment directorate, delivering corporate objectives through the work of the Housing Service. * To promote a philosophy of putting service user needs first at every opportunity and to put in place management arrangements that work to action this. * To work with key stakeholders in improving service quality and promoting creative and innovative ways of tackling local problems, ensuring services delivered meet the needs of our community and are accessible to all users. * To work with other officers in Regeneration, Economic Development and Environment and where appropriate other Departments to ensure services are integrated at the point of delivery and at the strategic planning level and to identify new opportunities for business efficiencies. * To support organisational change ensuring the appropriate systems of performance and development, communications, equality measures, monitoring and review are in place. * To adhere to the Council's Staff and Customer Charters. Functional * Assist tenants in sustaining their tenancy by referrals to agencies that can help with their support need such as financial inclusion, welfare benefits and debt/legal advice. * Liaise directly with social services and other agencies in order to support the independent living of residents who have support needs. * Encourage and support residents to increase their involvement in the local community and actively engage with resident associations and other resident groups. * Manage multiple tenures in a defined geographical patch and deal with all service requests in line with the Council's service standards. Provide guidance, advice and information relating to the lease/ tenancy/ licence. * Take appropriate remedial or enforcement action where there are breaches of lease, tenancy or licence. * Investigate all cases of anti-social behaviour, domestic violence, and hate crime. Ensure casework is progressed professionally, promptly, and in accordance with Council policies and charters. * Deliver a personalised landlord service to residents in a defined geographical patch, communicating with residents in their homes as well as council offices. * Investigate suspected tenancy fraud cases and take action against illegal occupants. Quality assure the standard and consistency of repairs & maintenance to properties and estates. Oversee post-inspection of work, internal/ contractor liaison and making sure work is completed satisfactorily. * Identify potential improvement works in consultation with local residents and prepare a project brief for approval. Commission contractors to deliver the works and client manage the process throughout. * Ensure communal areas and estates are clean, safe and well maintained through regular monitoring and inspection. To escalate incidents of substandard performance of the caretaking, cleaning and grounds maintenance service where necessary. KEY PERFORMANCE INDICATORS: Measured deliverables include: * Rent collection figures * Estate inspections ratings * Responses to complaints or member enquiries * Percentage of customers satisfied with service received * Efficiency of case management KEY RELATIONSHIPS: * External Customers (Residents) * Internal customers and council teams (council staff) * Elected Council Members * Statutory agencies * Resident Associations and community groups Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://candidate-privacy
£31,830 per annum plus up to 5% bonus scheme Full-time - Two year fixed term contract Location: Based in London N17 Newlon Housing Trust is a successful charitable housing association and one of the major providers of new affordable housing in north and east London. We have an opportunity for an experienced administrator with excellent customer service skills to join our Special Projects Team. Taking the lead in resident liaison work, you will be the main point of contact between the Special Projects Team and residents. You will build and maintain a trusting relationship with residents, ensuring they are proactively kept informed about all planned works, and that all queries are answered promptly and professionally. You will actively facilitate resident engagement on fire safety issues in buildings undergoing inspections or remedial work and create and deliver suitable communication strategies for these buildings, as well as liaise with the external stakeholders and contractors when necessary. You will need to have worked with CRM Dynamic and have a very good working knowledge of this system. First class administration skills are a must for this role, along with experience in compiling/collating relevant survey material and reports, and developing and managing programmes of resident involvement. You will also have excellent communication skills and a strong team ethic and the ability to be flexible as the role may require you to work occasional evenings and weekends. In return you can expect 27 days holiday, a non-contributory pension, excellent benefits and flexi time. You will also be part of the award-winning Hale Village regeneration project. Our offices are situated just two minutes' walk from the major transport interchange at Tottenham Hale. To apply, please visit our website. Closing date: Sunday 19th December 2021 at 23:59pm. Assessment dates: Tuesday 4th January 2022 - Friday 7th January 2022 (Virtual). Interview date (Virtual): Thursday 13th January 2022 & Friday 14th January 2022. No agencies please. Newlon Housing Trust is a charitable housing association and a committed Equal Opportunities employer. We are committed to learning and development for our staff.
Dec 04, 2021
Full time
£31,830 per annum plus up to 5% bonus scheme Full-time - Two year fixed term contract Location: Based in London N17 Newlon Housing Trust is a successful charitable housing association and one of the major providers of new affordable housing in north and east London. We have an opportunity for an experienced administrator with excellent customer service skills to join our Special Projects Team. Taking the lead in resident liaison work, you will be the main point of contact between the Special Projects Team and residents. You will build and maintain a trusting relationship with residents, ensuring they are proactively kept informed about all planned works, and that all queries are answered promptly and professionally. You will actively facilitate resident engagement on fire safety issues in buildings undergoing inspections or remedial work and create and deliver suitable communication strategies for these buildings, as well as liaise with the external stakeholders and contractors when necessary. You will need to have worked with CRM Dynamic and have a very good working knowledge of this system. First class administration skills are a must for this role, along with experience in compiling/collating relevant survey material and reports, and developing and managing programmes of resident involvement. You will also have excellent communication skills and a strong team ethic and the ability to be flexible as the role may require you to work occasional evenings and weekends. In return you can expect 27 days holiday, a non-contributory pension, excellent benefits and flexi time. You will also be part of the award-winning Hale Village regeneration project. Our offices are situated just two minutes' walk from the major transport interchange at Tottenham Hale. To apply, please visit our website. Closing date: Sunday 19th December 2021 at 23:59pm. Assessment dates: Tuesday 4th January 2022 - Friday 7th January 2022 (Virtual). Interview date (Virtual): Thursday 13th January 2022 & Friday 14th January 2022. No agencies please. Newlon Housing Trust is a charitable housing association and a committed Equal Opportunities employer. We are committed to learning and development for our staff.
Community Centre Manager £250 per day Initially 6 Month Temporary Contract Area-Environment - Leisure, Sport and Culture Reporting to Assistant Director Leisure, Sport and Culture Immediate opportunity for an experienced Community Centre Manager to work in a brand-New Sands Ends Arts and Community Centre when joining this leading local council situated in West London Role purpose The post-holder will play a key role in ensuring the smooth running and management of the Centre. Working closely with the volunteer trustee board, the Centre Manager will ensure that the Centre is a vibrant, well-run managed facility for residents, tenants, those booking the facility and other centre users. The post holder will ensure that the Centre works to help achieve local priorities for the area and delivers the objects of the Trust. Main Duties and Responsibilities Management of the Centre " To manage the Centre and SEACC staff (catering, clerical, cleaning, and duty officer) and volunteers " Ensuring the effective day-to-day running of the Centre for the benefit of trustees, tenants, and other users of the building. " Ensuring effective maintenance of the building, including building maintenance and improvement programmes, supervising contactors and others regarding work in the building " Responsibility for health and safety and security in the building " Ensuring the Centre has up to date policies and procedures and licenses for using the Centre and taking responsibility to ensure that these are complied with " Managing storage space and equipment use within the building " Overall responsibility for developing the programme, securing bookings and subsequently increasing bookings and thereby developing relationships between those using the centre. " Managing tenant relationships for the nursery . " Management and development of the Community Café. " Developing and marketing local services and activities to be run from the centre including the Nursery, Main Hall, Meeting Rooms, the activity and cultural programme, café facilities and ad hoc social events. " Liaising with the Trust's bankers, treasurer and accountants in respect of financial management and compliance. " Issue of purchase orders, completion of reports/returns to statutory bodies and funders and compilation of grant applications. Management of staff and volunteers " Supervision of and support to clerical, finance, cleaning, duty officer and volunteers " Managing staff rotas to ensure appropriate levels of cover " Supporting volunteers and volunteer involvement with the running of the Centre " Developing effective liaison between staff, contractors, volunteers and Centre tenants, to ensure the smooth running of the Centre and its activities. " Working collaboratively with local partners to ensure activities at the Centre fit with, and compliment others, provided in the area. Working with Others " Marketing the Centre to raise the profile and income. " Investigating and applying for outside funding/grants. " Servicing meetings of the Trust, including taking notes and compiling agendas. Essential Experience/Skills Min 12 months experience of managing buildings Experience of managing capital building projects Experience of staff and team management Experience of working in partnerships, ideally within community Experience of marketing buildings and facilities Capable of reading finance statements Experience of Safeguarding would be desirable Working knowledge of Sage or similar systems would be ideal This position is covering a perm role
Dec 02, 2021
Full time
Community Centre Manager £250 per day Initially 6 Month Temporary Contract Area-Environment - Leisure, Sport and Culture Reporting to Assistant Director Leisure, Sport and Culture Immediate opportunity for an experienced Community Centre Manager to work in a brand-New Sands Ends Arts and Community Centre when joining this leading local council situated in West London Role purpose The post-holder will play a key role in ensuring the smooth running and management of the Centre. Working closely with the volunteer trustee board, the Centre Manager will ensure that the Centre is a vibrant, well-run managed facility for residents, tenants, those booking the facility and other centre users. The post holder will ensure that the Centre works to help achieve local priorities for the area and delivers the objects of the Trust. Main Duties and Responsibilities Management of the Centre " To manage the Centre and SEACC staff (catering, clerical, cleaning, and duty officer) and volunteers " Ensuring the effective day-to-day running of the Centre for the benefit of trustees, tenants, and other users of the building. " Ensuring effective maintenance of the building, including building maintenance and improvement programmes, supervising contactors and others regarding work in the building " Responsibility for health and safety and security in the building " Ensuring the Centre has up to date policies and procedures and licenses for using the Centre and taking responsibility to ensure that these are complied with " Managing storage space and equipment use within the building " Overall responsibility for developing the programme, securing bookings and subsequently increasing bookings and thereby developing relationships between those using the centre. " Managing tenant relationships for the nursery . " Management and development of the Community Café. " Developing and marketing local services and activities to be run from the centre including the Nursery, Main Hall, Meeting Rooms, the activity and cultural programme, café facilities and ad hoc social events. " Liaising with the Trust's bankers, treasurer and accountants in respect of financial management and compliance. " Issue of purchase orders, completion of reports/returns to statutory bodies and funders and compilation of grant applications. Management of staff and volunteers " Supervision of and support to clerical, finance, cleaning, duty officer and volunteers " Managing staff rotas to ensure appropriate levels of cover " Supporting volunteers and volunteer involvement with the running of the Centre " Developing effective liaison between staff, contractors, volunteers and Centre tenants, to ensure the smooth running of the Centre and its activities. " Working collaboratively with local partners to ensure activities at the Centre fit with, and compliment others, provided in the area. Working with Others " Marketing the Centre to raise the profile and income. " Investigating and applying for outside funding/grants. " Servicing meetings of the Trust, including taking notes and compiling agendas. Essential Experience/Skills Min 12 months experience of managing buildings Experience of managing capital building projects Experience of staff and team management Experience of working in partnerships, ideally within community Experience of marketing buildings and facilities Capable of reading finance statements Experience of Safeguarding would be desirable Working knowledge of Sage or similar systems would be ideal This position is covering a perm role