THE OPPORTUNITY This is a once in a career opportunity for an exceptional Relationship Executive to join a truly Service Led business, the industry leading EAP and OH provider & Sunday Times 'Best Places to Work' organisation. With an unrivalled track record of incredibly strong year on year growth of its subscription model business, Health Assured supports over 80,000 organisations and 13 million lives across the UK & Ireland. Part of a global Group, with 14 operating companies and a group turnover of circa 400m, there is substantial financial backing for further expansion, including acquisition and international development. This represents an unparalleled career advancement opportunity for the exceptional individual. They has been recognised as The North West's Top 100 Best Companies to work for and Top 10 Best Companies to Work for In the Health & Social Care. The Role Each Junior Account Manager is responsible for their own portfolio, developing and nurturing their accounts to ensure client understanding, support with promotion and develop effective client communications and identify further revenue opportunities. Duties involve day to day management of your portfolio engaging with clients and intermediaries, collating and managing renewal terms, including negotiation of renewal, liaising with intermediary, affinity and direct client, providing excellent service levels, conducting telephonic review meetings, maintaining accurate client CRM records and negotiating renewal pricing. This is an office-based role, managing clients via telephone, virtual and email however you could be required to visit clients externally on occasion. This role has excellent career prospects and a clear progression pathway up to Account Director level. You will need to be happy working in a fast paced environment, have a professional attitude and have the ability to have difficult conversations! Day to Day Responsibilites Managing a portfolio of EAP clients, intermediaries, and Occupational Health clients with a one-year contract value of under 3,000. Proactive client relationship management to ensure that targets are achieved for contract retention levels and renewal of premiums issued. Working towards a telephony KPI. Delivery of new client implementations. Renewal negotiations handling between 40-60 renewals per month for your own clients to achieve a retention rate of 95%. Delivery of consultancy services to clients regarding product options specialist service such as onsite training and Critical Incident Stress Management (CISM). Identify opportunities to up-sell and actively promote additional services with a target of achieving 10,000 new business per quarter. Achieve 3 self-generated new business client wins per quarter. Ensure we understand client needs and market changes, providing feedback to senior management in order to develop our proposition and remain ahead of the market. Maintain the highest standard of customer service and support to the sales and bid team. Maintain personal statistical renewal reports on a daily basis, highlighting at risk clients and further opportunities. Providing weekly renewal, activity and outstanding task updates. What you bring to the team An organised individual with excellent attention to detail, accuracy, and consistency. Microsoft Office software experience including Excel, Word and PowerPoint. Excellent attention to detail and written skills when communicating with others, both internally and externally. The ability to communicate clearly and concisely, varying communication style depending upon the audience. Multi-task oriented - can accomplish objectives effectively within time-frame given, carry out administrative duties within portfolio in an efficient and timely manner. To be willing to work toward set targets and KPI's including - 75 minutes webinar daily talk time, above 93% premium renewal rate & 90% contract renewal and 35 calls per day. Benefit 25 days' holiday, plus bank holidays Day off on your birthday Cash plan for you (and your children, if any) Holidays increase after 2- and 5-years' service Contractual sick pay Private medical insurance after 5 years' service Pension Plan and Life Insurance Pension plan contributions increase after 5- and 7-years' service Holiday season bonus after 3 years' service Profit share scheme Season ticket loan scheme Cycle to work scheme Access to Employee Assistance Programme Free breakfast every Monday and social sessions on the last Friday of the month with free food and drink - we call this Fab Friday! Company incentives, access to discount schemes P46826LF INDMANJ
May 15, 2024
Full time
THE OPPORTUNITY This is a once in a career opportunity for an exceptional Relationship Executive to join a truly Service Led business, the industry leading EAP and OH provider & Sunday Times 'Best Places to Work' organisation. With an unrivalled track record of incredibly strong year on year growth of its subscription model business, Health Assured supports over 80,000 organisations and 13 million lives across the UK & Ireland. Part of a global Group, with 14 operating companies and a group turnover of circa 400m, there is substantial financial backing for further expansion, including acquisition and international development. This represents an unparalleled career advancement opportunity for the exceptional individual. They has been recognised as The North West's Top 100 Best Companies to work for and Top 10 Best Companies to Work for In the Health & Social Care. The Role Each Junior Account Manager is responsible for their own portfolio, developing and nurturing their accounts to ensure client understanding, support with promotion and develop effective client communications and identify further revenue opportunities. Duties involve day to day management of your portfolio engaging with clients and intermediaries, collating and managing renewal terms, including negotiation of renewal, liaising with intermediary, affinity and direct client, providing excellent service levels, conducting telephonic review meetings, maintaining accurate client CRM records and negotiating renewal pricing. This is an office-based role, managing clients via telephone, virtual and email however you could be required to visit clients externally on occasion. This role has excellent career prospects and a clear progression pathway up to Account Director level. You will need to be happy working in a fast paced environment, have a professional attitude and have the ability to have difficult conversations! Day to Day Responsibilites Managing a portfolio of EAP clients, intermediaries, and Occupational Health clients with a one-year contract value of under 3,000. Proactive client relationship management to ensure that targets are achieved for contract retention levels and renewal of premiums issued. Working towards a telephony KPI. Delivery of new client implementations. Renewal negotiations handling between 40-60 renewals per month for your own clients to achieve a retention rate of 95%. Delivery of consultancy services to clients regarding product options specialist service such as onsite training and Critical Incident Stress Management (CISM). Identify opportunities to up-sell and actively promote additional services with a target of achieving 10,000 new business per quarter. Achieve 3 self-generated new business client wins per quarter. Ensure we understand client needs and market changes, providing feedback to senior management in order to develop our proposition and remain ahead of the market. Maintain the highest standard of customer service and support to the sales and bid team. Maintain personal statistical renewal reports on a daily basis, highlighting at risk clients and further opportunities. Providing weekly renewal, activity and outstanding task updates. What you bring to the team An organised individual with excellent attention to detail, accuracy, and consistency. Microsoft Office software experience including Excel, Word and PowerPoint. Excellent attention to detail and written skills when communicating with others, both internally and externally. The ability to communicate clearly and concisely, varying communication style depending upon the audience. Multi-task oriented - can accomplish objectives effectively within time-frame given, carry out administrative duties within portfolio in an efficient and timely manner. To be willing to work toward set targets and KPI's including - 75 minutes webinar daily talk time, above 93% premium renewal rate & 90% contract renewal and 35 calls per day. Benefit 25 days' holiday, plus bank holidays Day off on your birthday Cash plan for you (and your children, if any) Holidays increase after 2- and 5-years' service Contractual sick pay Private medical insurance after 5 years' service Pension Plan and Life Insurance Pension plan contributions increase after 5- and 7-years' service Holiday season bonus after 3 years' service Profit share scheme Season ticket loan scheme Cycle to work scheme Access to Employee Assistance Programme Free breakfast every Monday and social sessions on the last Friday of the month with free food and drink - we call this Fab Friday! Company incentives, access to discount schemes P46826LF INDMANJ
Currently seeking an experienced Supplier Quality Engineer to support a program where we need to deploy someone within a supplier facility near Stockport. With a focus on ensuring that acceptable standards are met and continually achievable, the role will provide support across a number of assigned projects, monitoring progress of hardware and electrical aspects of complex system development for technical and process compliance with a focus on oversight, inspection and acceptance of system deliverables. Responsibilities: Conduct QA activities during initial acquisition and programme execution in accordance with company processes and procedures Provide independent oversight on assigned programmes to ensure compliance with all required external standards, internal command media and contractual requirements Participate in bid and programme Gate Reviews to assist the teams in achieving mission success Work with multiple teams to assure Supplier Quality, including supplier on-boarding activities and ongoing supplier performance management, and ensuring projects complete quarterly assessments of critical suppliers Establish effective relationships with key supplier quality personnel Assist with the flow down of QA requirements to suppliers Support Risk and Opportunity Management activities on bids and programmes Support sub-contract management activities during programme execution Develop and document any programme-specific processes required Ensure customer deliverables are of acceptable quality and meet all required standards and contractual requirements Liaise with customers and other third parties including suppliers regarding all aspects of Mission and Quality Assurance for assigned projects Provide QA reports on a weekly and as-required basis, escalating significant issues or risks to the Programme Manager and the Mission Assurance Manager Collect, interpret and present QA metrics to the Programme Manager, Mission Assurance Manager and the Technical Director to support the development of process improvement initiatives Follow up audits to validate the resolution of non-conformities and findings raised Background and Experience: Quality Assurance experience, ideally in a systems engineering environment Experience of UK MOD assurance requirements and working practices Track record of delivering to identified Quality Assurance requirements IPC 610/620 Certification for electrical inspection Experience of leading quality improvement activities, including lessons learnt, root cause analysis Experience of risk identification, reporting and management A good understanding of systems engineering principles and methodologies Sound working knowledge of Defence engineering standards and working practices including AQAP 2110, Def Stan 05-57, IEC 61508 Knowledge of ISO 9001 and 27001 Self-motivated and able to work both autonomously and as part of a wider team Excellent interpersonal skills, able to engage effectively with a wide range of stakeholders, suppliers and customers Strong analytical and problem-solving skills Proficient IT skills, specifically in MS Office tools Flexible and responsive attitude Proficient at multi-tasking, working under pressure and to tight deadlines Excellent attention to detail Additional Requirements: Must be a UK National (due to program security restrictions) Ideally holds UK Government Security Clearance Ability to travel within the UK, to include visits to our customer location for progress meetings. This activity is inside IR35 (Umbrella Company Required)
May 15, 2024
Contractor
Currently seeking an experienced Supplier Quality Engineer to support a program where we need to deploy someone within a supplier facility near Stockport. With a focus on ensuring that acceptable standards are met and continually achievable, the role will provide support across a number of assigned projects, monitoring progress of hardware and electrical aspects of complex system development for technical and process compliance with a focus on oversight, inspection and acceptance of system deliverables. Responsibilities: Conduct QA activities during initial acquisition and programme execution in accordance with company processes and procedures Provide independent oversight on assigned programmes to ensure compliance with all required external standards, internal command media and contractual requirements Participate in bid and programme Gate Reviews to assist the teams in achieving mission success Work with multiple teams to assure Supplier Quality, including supplier on-boarding activities and ongoing supplier performance management, and ensuring projects complete quarterly assessments of critical suppliers Establish effective relationships with key supplier quality personnel Assist with the flow down of QA requirements to suppliers Support Risk and Opportunity Management activities on bids and programmes Support sub-contract management activities during programme execution Develop and document any programme-specific processes required Ensure customer deliverables are of acceptable quality and meet all required standards and contractual requirements Liaise with customers and other third parties including suppliers regarding all aspects of Mission and Quality Assurance for assigned projects Provide QA reports on a weekly and as-required basis, escalating significant issues or risks to the Programme Manager and the Mission Assurance Manager Collect, interpret and present QA metrics to the Programme Manager, Mission Assurance Manager and the Technical Director to support the development of process improvement initiatives Follow up audits to validate the resolution of non-conformities and findings raised Background and Experience: Quality Assurance experience, ideally in a systems engineering environment Experience of UK MOD assurance requirements and working practices Track record of delivering to identified Quality Assurance requirements IPC 610/620 Certification for electrical inspection Experience of leading quality improvement activities, including lessons learnt, root cause analysis Experience of risk identification, reporting and management A good understanding of systems engineering principles and methodologies Sound working knowledge of Defence engineering standards and working practices including AQAP 2110, Def Stan 05-57, IEC 61508 Knowledge of ISO 9001 and 27001 Self-motivated and able to work both autonomously and as part of a wider team Excellent interpersonal skills, able to engage effectively with a wide range of stakeholders, suppliers and customers Strong analytical and problem-solving skills Proficient IT skills, specifically in MS Office tools Flexible and responsive attitude Proficient at multi-tasking, working under pressure and to tight deadlines Excellent attention to detail Additional Requirements: Must be a UK National (due to program security restrictions) Ideally holds UK Government Security Clearance Ability to travel within the UK, to include visits to our customer location for progress meetings. This activity is inside IR35 (Umbrella Company Required)
Job Scope The Project Manager is required to control customer-funded development/ production programmes. Activities will centre on a small number of more significant programmes for which the Project Manager could be expected to assist with the bid and then take responsibility for all aspects of the programme from, contract receipt to final acceptance of the product by the customer. A close liaison with Sales, Contracts, Engineering, Systems Engineering, Operations, Procurement, Customer Services, Quality and Accounting departments within the Company will be required to fulfil this task. The Project Manager will be responsible for: Programme Management of customer funded programmes. Liaison with customers to ensure the finished product meets the customer requirements. Identification of areas at risk in programme execution and implementation of measures to reduce these. Liaison with all other departments and sub-contractors, to ensure efficient development and production of equipment to customers' requirements and delivery to agreed timescales. Reporting of general progress and financial status of programmes managed on a monthly basis. Prepare financial data in an agreed format for presentation on a monthly basis to the board of directors and other senior members of staff. Export compliance for equipment being delivered in accordance with appropriate guidelines Requirements A good knowledge of Project Manager techniques and processes Risk mitigation Good communication skills essential. Customer focussing Willingness to occasionally travel to visit Customer sites in the UK or overseas Programme scheduling Report writing Presentations to senior Management Ability to multi-task Knowledge of Microsoft Word, Excel, and Project Financially and commercially aware Knowledge of Lifecycle Management Negotiation skills Self motivated individual able to work alone Knowledge of MOD contracts and processes Qualifications HND or degree level within Project management or equivalent experience. APM qualified would be advantageous Experience Required for the Role 5 years practical experience within a Project Management environment Experience of running Projects from conception to implementation Ability to manage and record budgets/spend and provide forecast information Sound customer care skills For this role you will need to be UK Security cleared and accordingly must have full rights to work in the UK.
May 15, 2024
Full time
Job Scope The Project Manager is required to control customer-funded development/ production programmes. Activities will centre on a small number of more significant programmes for which the Project Manager could be expected to assist with the bid and then take responsibility for all aspects of the programme from, contract receipt to final acceptance of the product by the customer. A close liaison with Sales, Contracts, Engineering, Systems Engineering, Operations, Procurement, Customer Services, Quality and Accounting departments within the Company will be required to fulfil this task. The Project Manager will be responsible for: Programme Management of customer funded programmes. Liaison with customers to ensure the finished product meets the customer requirements. Identification of areas at risk in programme execution and implementation of measures to reduce these. Liaison with all other departments and sub-contractors, to ensure efficient development and production of equipment to customers' requirements and delivery to agreed timescales. Reporting of general progress and financial status of programmes managed on a monthly basis. Prepare financial data in an agreed format for presentation on a monthly basis to the board of directors and other senior members of staff. Export compliance for equipment being delivered in accordance with appropriate guidelines Requirements A good knowledge of Project Manager techniques and processes Risk mitigation Good communication skills essential. Customer focussing Willingness to occasionally travel to visit Customer sites in the UK or overseas Programme scheduling Report writing Presentations to senior Management Ability to multi-task Knowledge of Microsoft Word, Excel, and Project Financially and commercially aware Knowledge of Lifecycle Management Negotiation skills Self motivated individual able to work alone Knowledge of MOD contracts and processes Qualifications HND or degree level within Project management or equivalent experience. APM qualified would be advantageous Experience Required for the Role 5 years practical experience within a Project Management environment Experience of running Projects from conception to implementation Ability to manage and record budgets/spend and provide forecast information Sound customer care skills For this role you will need to be UK Security cleared and accordingly must have full rights to work in the UK.
Directorate : Regeneration, Housing and Environment Pay Level: 7 Contract Type: Permanent Working Hours: 37 hours per week DBS requirement : Standard The closing date for applications is 28th May 2024. Interviews will be held week commencing week commencing 10th June 2024. What you'll be doing: Working in a small Transport team,you will be assisting the Transport Team Leader in initiating and developing active travel schemes including cycling, walking and e-scooters. As a team member, you will take the lead in implementing active travel enhancements. This includes overseeing the delivery of improvements and evaluating the Slough local cycling and walking infrastructure plans (LCWIP) and managing the e-scooter and e-bike scheme. Additionally, you will be responsible for preparing and submitting bids to secure funding for the proposed routes. The ongoing development of our plans will not only enhance our ability to secure external funding but also enhance the successful execution of schemes, ultimately contributing to comprehensive improvements. To promote active travel, you will need to build and maintain positive relationships with a range of audiences including local councillors, businesses, schools and other stakeholders. Essential skills for this role include actively listening to concerns, proposing effective solutions, and communicating clearly. Our Council: Our vision is to make a difference to our communities and our environment and we would love you to join us in our mission! All of our employees, whatever their job, contribute greatly to delivering services to local people - either directly, or by supporting colleagues. We celebrate diversity and are continuously striving for our residents to enjoy fulfilling prosperous and healthy lives. What we offer: We offer a supportive place to grow and develop your career with a real opportunity for your input to be valued and heard. Ambition and innovation will be required now more than ever and you will join a friendly and collaborative environment where you are encouraged to thrive. Alongside a competitive salary, we provide: 26 days annual leave (not including Bank holidays), rising to 30 days between 2 - 5 years' service and 33 days after 5 years' service. The Local Government Pension Scheme We offer a wider range of great benefits including: Flexible and hybrid working options to promote work-life balance Our commitment to equality and diversity through a range of employee networks Wellbeing initiatives Tax - free childcare and childcare services Season loan ticket - to help with the cost of your rail / bus journey to &a;amp; from work. Interested? We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. If appointed, all posts will be subject to satisfactory pre-employment checks. Slough Borough Council is an inclusive employer and we encourage and welcome applications from people of all backgrounds. We select staff on merit and we foster a workforce where people are valued, and represents the local communities that we serve. Slough Borough Council is proud to be a Disability Confident Employer. We want our application process to be open and accessible. If you wish to make your application in an alternative format, please email quoting the job reference &a;ndash; our Accessibility Statement has more information. Join our team at Slough Borough Council and help accelerate our journey of transformation and growth! We reserve the right to close the advert early. Agency applications will not be considered.
May 15, 2024
Full time
Directorate : Regeneration, Housing and Environment Pay Level: 7 Contract Type: Permanent Working Hours: 37 hours per week DBS requirement : Standard The closing date for applications is 28th May 2024. Interviews will be held week commencing week commencing 10th June 2024. What you'll be doing: Working in a small Transport team,you will be assisting the Transport Team Leader in initiating and developing active travel schemes including cycling, walking and e-scooters. As a team member, you will take the lead in implementing active travel enhancements. This includes overseeing the delivery of improvements and evaluating the Slough local cycling and walking infrastructure plans (LCWIP) and managing the e-scooter and e-bike scheme. Additionally, you will be responsible for preparing and submitting bids to secure funding for the proposed routes. The ongoing development of our plans will not only enhance our ability to secure external funding but also enhance the successful execution of schemes, ultimately contributing to comprehensive improvements. To promote active travel, you will need to build and maintain positive relationships with a range of audiences including local councillors, businesses, schools and other stakeholders. Essential skills for this role include actively listening to concerns, proposing effective solutions, and communicating clearly. Our Council: Our vision is to make a difference to our communities and our environment and we would love you to join us in our mission! All of our employees, whatever their job, contribute greatly to delivering services to local people - either directly, or by supporting colleagues. We celebrate diversity and are continuously striving for our residents to enjoy fulfilling prosperous and healthy lives. What we offer: We offer a supportive place to grow and develop your career with a real opportunity for your input to be valued and heard. Ambition and innovation will be required now more than ever and you will join a friendly and collaborative environment where you are encouraged to thrive. Alongside a competitive salary, we provide: 26 days annual leave (not including Bank holidays), rising to 30 days between 2 - 5 years' service and 33 days after 5 years' service. The Local Government Pension Scheme We offer a wider range of great benefits including: Flexible and hybrid working options to promote work-life balance Our commitment to equality and diversity through a range of employee networks Wellbeing initiatives Tax - free childcare and childcare services Season loan ticket - to help with the cost of your rail / bus journey to &a;amp; from work. Interested? We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. If appointed, all posts will be subject to satisfactory pre-employment checks. Slough Borough Council is an inclusive employer and we encourage and welcome applications from people of all backgrounds. We select staff on merit and we foster a workforce where people are valued, and represents the local communities that we serve. Slough Borough Council is proud to be a Disability Confident Employer. We want our application process to be open and accessible. If you wish to make your application in an alternative format, please email quoting the job reference &a;ndash; our Accessibility Statement has more information. Join our team at Slough Borough Council and help accelerate our journey of transformation and growth! We reserve the right to close the advert early. Agency applications will not be considered.
As Lilli targets a double digit growth over the next three years, we are seeking a Sales Director to join the Revenue team. Primarily focusing on new business, the role of the Sales Director will be to lead the sales team to generate new relationships and manage our incoming revenues and customers in Local Government, Charities and the NHS Reporting directly to the Chief Commercial Officer, the Sales Director is critical to the future success of the company. The role will carry an individual and team target, line managing the BDR function and shaping the strategy for growth. It is their responsibility as the customer facing entity to deliver and exceed the set targets of this fast growing company. Success will provide opportunity for career growth as Lilli grows and expands into new markets both in the UK and overseas Responsibilities & Duties Customer generation: Engage with potential and existing customers to identify and win contracts for Lilli. Create and manage a pipeline of new and existing business growth through customer contact. Identify and source opportunities for Lilli to formally bid for contracts, managing the bid process throughout including both internal and customer stakeholders. Manage customers through the sales process to successful conclusion. Manage customer relationships and provide support in navigating products/services, troubleshooting issues, and resolving complaints in a professional manner. Bring value and joy through every interaction with our customers. Account Management: Support the management of accounts creating growth and new opportunities through strong stakeholder management, production of reports, documentation and supporting materials. Support programme planning and execution utilising relevant software. Provide an escalation point for customers and follow up with customers to ensure satisfaction after issue resolution or service delivery. Billing and Revenue: Ensure contracts are prepared, we are in customer systems and that PO's are received. Coordinate with relevant departments to ensure timely delivery and resolution of customer orders. Documentation and Record-Keeping: Maintain accurate and detailed records of customer interactions, transactions, and issues in the CRM system. Generate reports and analyse data to identify trends and areas for improvement. Product/Service Knowledge: Develop your knowledge of the Lilli product, the markets and use case to the level of a thought leader. Provide clarity to customers as to where Lilli can be deployed successfully Provide feedback on competitors and new product features to the Product team. Collaboration with Teams: Liaise with other departments to deliver customer outcomes such as business case creation, events and product development. Represent Sales within the business as a senior manager, filling in for the CCO where relevant You will have 10 years experience in leading sales in our target markets with a strong track record and evidence of a network of customer contacts Degree level qualified with relevant experience. Excellent communication skills, both verbal and written. You will have excellent presentation skills, be personable and demonstrate experience of being customer facing. Proficiency in using customer service software, CRM systems, and basic computer applications. Experience of both acquisition and account management is required. Experience of utilising and identifying frameworks, their ways of operating and a history of success of contracting business via them. You will demonstrate experience of creating and executing account and sector plans in support of a wider vision. Experience of utilising cloud based CRM systems, Microsoft products and other tools to support your in role success. Strong problem-solving abilities and a patient, empathetic attitude. Ability to multitask and work in a fast-paced environment Detail-oriented with good organisational skills Driving licence and willingness to travel Deal focused with a purpose led customer centric approach Ability to solutionise in challenging situations Team player with good interpersonal skills Willingness to learn and adapt to new procedures or technologies Positive and friendly attitude with an ability to form positive new relationships Excellent time management We are a remote company with flexible working hours and believe that having an inspiring space to work is important. We don't have an office so we will provide everything you need to set you up at home We get together regularly to collaborate, review and plan our progress as well as celebrate our teammates and our successes We have a team dedicated to ensure we have a solid working culture that is supportive and inclusive Unlimited Work Away From Home days A generous 28 days' annual leave + bank holidays Financial support towards your energy bills
May 15, 2024
Full time
As Lilli targets a double digit growth over the next three years, we are seeking a Sales Director to join the Revenue team. Primarily focusing on new business, the role of the Sales Director will be to lead the sales team to generate new relationships and manage our incoming revenues and customers in Local Government, Charities and the NHS Reporting directly to the Chief Commercial Officer, the Sales Director is critical to the future success of the company. The role will carry an individual and team target, line managing the BDR function and shaping the strategy for growth. It is their responsibility as the customer facing entity to deliver and exceed the set targets of this fast growing company. Success will provide opportunity for career growth as Lilli grows and expands into new markets both in the UK and overseas Responsibilities & Duties Customer generation: Engage with potential and existing customers to identify and win contracts for Lilli. Create and manage a pipeline of new and existing business growth through customer contact. Identify and source opportunities for Lilli to formally bid for contracts, managing the bid process throughout including both internal and customer stakeholders. Manage customers through the sales process to successful conclusion. Manage customer relationships and provide support in navigating products/services, troubleshooting issues, and resolving complaints in a professional manner. Bring value and joy through every interaction with our customers. Account Management: Support the management of accounts creating growth and new opportunities through strong stakeholder management, production of reports, documentation and supporting materials. Support programme planning and execution utilising relevant software. Provide an escalation point for customers and follow up with customers to ensure satisfaction after issue resolution or service delivery. Billing and Revenue: Ensure contracts are prepared, we are in customer systems and that PO's are received. Coordinate with relevant departments to ensure timely delivery and resolution of customer orders. Documentation and Record-Keeping: Maintain accurate and detailed records of customer interactions, transactions, and issues in the CRM system. Generate reports and analyse data to identify trends and areas for improvement. Product/Service Knowledge: Develop your knowledge of the Lilli product, the markets and use case to the level of a thought leader. Provide clarity to customers as to where Lilli can be deployed successfully Provide feedback on competitors and new product features to the Product team. Collaboration with Teams: Liaise with other departments to deliver customer outcomes such as business case creation, events and product development. Represent Sales within the business as a senior manager, filling in for the CCO where relevant You will have 10 years experience in leading sales in our target markets with a strong track record and evidence of a network of customer contacts Degree level qualified with relevant experience. Excellent communication skills, both verbal and written. You will have excellent presentation skills, be personable and demonstrate experience of being customer facing. Proficiency in using customer service software, CRM systems, and basic computer applications. Experience of both acquisition and account management is required. Experience of utilising and identifying frameworks, their ways of operating and a history of success of contracting business via them. You will demonstrate experience of creating and executing account and sector plans in support of a wider vision. Experience of utilising cloud based CRM systems, Microsoft products and other tools to support your in role success. Strong problem-solving abilities and a patient, empathetic attitude. Ability to multitask and work in a fast-paced environment Detail-oriented with good organisational skills Driving licence and willingness to travel Deal focused with a purpose led customer centric approach Ability to solutionise in challenging situations Team player with good interpersonal skills Willingness to learn and adapt to new procedures or technologies Positive and friendly attitude with an ability to form positive new relationships Excellent time management We are a remote company with flexible working hours and believe that having an inspiring space to work is important. We don't have an office so we will provide everything you need to set you up at home We get together regularly to collaborate, review and plan our progress as well as celebrate our teammates and our successes We have a team dedicated to ensure we have a solid working culture that is supportive and inclusive Unlimited Work Away From Home days A generous 28 days' annual leave + bank holidays Financial support towards your energy bills
Neara is a high-growth, venture-backed Series B, tech company headquartered in Sydney, Australia. We work with 75% of the utilities in Australia and New Zealand and are growing rapidly across the US and Europe. Our mission is to revolutionise the utilities industry by helping them future-proof their infrastructure and navigate the challenges of the clean energy transition. Our 3D digital network model enables utilities to simulate various scenarios and make informed decisions to protect their assets and communities. We are excited to hire our next Sales and Business Development Director, spearheading our expansion in Europe. In this position, you will have the unique opportunity to navigate the complex landscape of the energy transition, an unprecedented challenge that defines the backdrop of our industry. As a key member and lead of our European commercial team, you'll undergo rapid onboarding to gain industry knowledge and technical expertise. This role is not just about managing relationships; it's about building a business for yourself across the UK and EU landscape. We are seeking a self-driven individual with a passion for the industry, effective communication skills, significant commercial sales aptitude and the ambition to create and capitalise on business opportunities. Your expertise will play a crucial part in establishing and expanding our presence in these strategic markets. Some of the things you will contribute to: Effectively identify and assess market opportunities and customer relationship cultivation efforts to identify, develop and execute market and product goals. Develop a comprehensive plan for entering and establishing a strong presence in the local markets across EMEA. Be responsible for customer business development, customer transaction engagement, and the full sales cycle including product demo's, client workshops, developing bids and closing large contracts. Collaborate with the wider sales, customer success and product team to meet established customer acquisition, sales, revenue and profit targets. Demonstrate a strong desire to build a business within the local markets, leveraging industry knowledge and commercial aptitude. Collaborate on tailored value propositions with our product management team, then execute them directly in sales transactions. Some attributes we highly regard: Knowledge of and access to the Utility Sector, specifically within electric distribution and transmission. Fluent in English and other languages a major plus Experience in developing new business customers from lead to converted customers & managing existing client base. Excellent communication and people skills that allow you to inform, help and advise prospects. Experience in complex and consultative sales processes Ability to self-action and work independently. You are a strong leader, influencer and motivator of people with an exceptional ability to problem solve and negotiate to reach win-win outcomes. Some of the benefits we have an offer: Pivotal, influential role in a scaling business with the opportunity to drive our success. Longer term you could have the opportunity to hire a team and build out our presence in other markets. Join a global, scaling business at the forefront of the energy utilities SaaS industry as we scale globally - and make a genuine difference in the world around us. Competitive salary, flexible hours and working arrangements. Significant opportunity for career development and acceleration.
May 15, 2024
Full time
Neara is a high-growth, venture-backed Series B, tech company headquartered in Sydney, Australia. We work with 75% of the utilities in Australia and New Zealand and are growing rapidly across the US and Europe. Our mission is to revolutionise the utilities industry by helping them future-proof their infrastructure and navigate the challenges of the clean energy transition. Our 3D digital network model enables utilities to simulate various scenarios and make informed decisions to protect their assets and communities. We are excited to hire our next Sales and Business Development Director, spearheading our expansion in Europe. In this position, you will have the unique opportunity to navigate the complex landscape of the energy transition, an unprecedented challenge that defines the backdrop of our industry. As a key member and lead of our European commercial team, you'll undergo rapid onboarding to gain industry knowledge and technical expertise. This role is not just about managing relationships; it's about building a business for yourself across the UK and EU landscape. We are seeking a self-driven individual with a passion for the industry, effective communication skills, significant commercial sales aptitude and the ambition to create and capitalise on business opportunities. Your expertise will play a crucial part in establishing and expanding our presence in these strategic markets. Some of the things you will contribute to: Effectively identify and assess market opportunities and customer relationship cultivation efforts to identify, develop and execute market and product goals. Develop a comprehensive plan for entering and establishing a strong presence in the local markets across EMEA. Be responsible for customer business development, customer transaction engagement, and the full sales cycle including product demo's, client workshops, developing bids and closing large contracts. Collaborate with the wider sales, customer success and product team to meet established customer acquisition, sales, revenue and profit targets. Demonstrate a strong desire to build a business within the local markets, leveraging industry knowledge and commercial aptitude. Collaborate on tailored value propositions with our product management team, then execute them directly in sales transactions. Some attributes we highly regard: Knowledge of and access to the Utility Sector, specifically within electric distribution and transmission. Fluent in English and other languages a major plus Experience in developing new business customers from lead to converted customers & managing existing client base. Excellent communication and people skills that allow you to inform, help and advise prospects. Experience in complex and consultative sales processes Ability to self-action and work independently. You are a strong leader, influencer and motivator of people with an exceptional ability to problem solve and negotiate to reach win-win outcomes. Some of the benefits we have an offer: Pivotal, influential role in a scaling business with the opportunity to drive our success. Longer term you could have the opportunity to hire a team and build out our presence in other markets. Join a global, scaling business at the forefront of the energy utilities SaaS industry as we scale globally - and make a genuine difference in the world around us. Competitive salary, flexible hours and working arrangements. Significant opportunity for career development and acceleration.
Associate Director Civil Structural Engineering 70,000- 75,000 Plus benefits Birmingham Our client specialises in all aspects of civil engineering, within multiple challenging and engaging sectors such as Aviation, Defence, Energy, Cities & Development, Education and Water. They provide industry-leading civil engineering solutions right through the project lifecycle, with value added through client-side support as well as construction phases. Our client recognises that there are many well qualified people who are looking to further their career, but who cannot commit to full time employment so they support flexible working arrangements and are interested to discuss how they can accommodate individual requirements. As part of this commitment, they understand the need for a diverse and flexible workforce, where a work-life balance is important. So, by default they offer flexible working, where there is no fixed 9 'till 5, no need for a 5-day week, no requirement for a full-time contract, and no requirement to spend all your working time in the office. Bring your skills to the mix as an Associate Director in Civil Structural Engineering, you'll play a vital role in every aspect of business development and heavy civil engineering on Transformational Programmes for critical UK infrastructure with opportunities to work on iconic engineering projects at home and abroad. The role: Own and direct teams who undertake technical design work following relevant design standards and codes, and to high-quality levels. Defining briefs, scopes of work and input into bid proposals. Successfully manage time and budgets to key project milestones and programmes. Work closely with teams in the UK and overseas to deliver integrated design solutions. Setting quality assurance standards in design. Grow, develop and manage heavy civil engineering capability within the practice. About you: Chartered Civil / Structural Engineer or similar. Experience in owning design delivery, including multidisciplinary design. Comprehensive knowledge in design and analysis of heavy civil engineering structures, including reinforced concrete and/or steel with experience across all design phases and construction. Familiarity with current design standards and working practices (British Standards and possibly American codes). Our client is offering the successful candidate a competitive salary that is regularly tested against other consultants with a default 25-days leave each year plus bank holidays and options to buy some or sell of that leave. Salary and benefits will be commensurate with experience and qualifications. If this is a role that you are interested in, please contact Graham Ventham at Conrad Consulting with your CV and the job reference number.
May 14, 2024
Full time
Associate Director Civil Structural Engineering 70,000- 75,000 Plus benefits Birmingham Our client specialises in all aspects of civil engineering, within multiple challenging and engaging sectors such as Aviation, Defence, Energy, Cities & Development, Education and Water. They provide industry-leading civil engineering solutions right through the project lifecycle, with value added through client-side support as well as construction phases. Our client recognises that there are many well qualified people who are looking to further their career, but who cannot commit to full time employment so they support flexible working arrangements and are interested to discuss how they can accommodate individual requirements. As part of this commitment, they understand the need for a diverse and flexible workforce, where a work-life balance is important. So, by default they offer flexible working, where there is no fixed 9 'till 5, no need for a 5-day week, no requirement for a full-time contract, and no requirement to spend all your working time in the office. Bring your skills to the mix as an Associate Director in Civil Structural Engineering, you'll play a vital role in every aspect of business development and heavy civil engineering on Transformational Programmes for critical UK infrastructure with opportunities to work on iconic engineering projects at home and abroad. The role: Own and direct teams who undertake technical design work following relevant design standards and codes, and to high-quality levels. Defining briefs, scopes of work and input into bid proposals. Successfully manage time and budgets to key project milestones and programmes. Work closely with teams in the UK and overseas to deliver integrated design solutions. Setting quality assurance standards in design. Grow, develop and manage heavy civil engineering capability within the practice. About you: Chartered Civil / Structural Engineer or similar. Experience in owning design delivery, including multidisciplinary design. Comprehensive knowledge in design and analysis of heavy civil engineering structures, including reinforced concrete and/or steel with experience across all design phases and construction. Familiarity with current design standards and working practices (British Standards and possibly American codes). Our client is offering the successful candidate a competitive salary that is regularly tested against other consultants with a default 25-days leave each year plus bank holidays and options to buy some or sell of that leave. Salary and benefits will be commensurate with experience and qualifications. If this is a role that you are interested in, please contact Graham Ventham at Conrad Consulting with your CV and the job reference number.
Job Title: Senior Export Contract Manager Salary: Circa £60,000 - 70,000 depending on experience Location: Stevenage or Bristol (We may be able to offer a relocation package for this role) Dynamic (hybrid) working: 2-3 days per week on-site due to workload classification Security Clearance: British Citizen or a Dual UK national with British citizenship . Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are handled by the MBDA Personnel Security Team. The opportunity: A fantastic opportunity has arisen within the Programmes Export Operations Directorate for an accomplished and experienced Export Contract Manager. Reporting to the Export Contract Management UK Executive, the successful candidate will demonstrate a broad and deep set of commercial, financial and project management skills to lead and deliver complex and strategically important export contracts. The role involves: Lead the commercial interface into international government and military customers for contract delivery on behalf of MBDA up to 1 level Handle multiple cross domain and geographically diverse contracts simultaneously Deliver the contract schedule to ensure the highest levels of customer satisfaction whilst fostering strong and long standing customer relationships Anticipate and proactively resolve contract delivery issues and concerns through risk and opportunity management that protects MBDA's business interests and international reputation Lead customer acceptance events, transport delivery solutions and capture contractual payments. Handle coherent and consistent communications into the customer, into government and industrial partners as well as internally within MBDA. Lead contract amendment negotiations as well as supporting Sales & Business Development to acquire new international business from current and new customers. Collaborate with MBDA national companies (NATCO) in France, Spain and Italy to deliver Inter Company Trading export contracts What we are looking for from you: Leadership, influencing and relationship management skills required to establish and maintain strong internal and external relationships. Ability to define, communicate and implement strategic intent with experience of operating in complex political environments You are an experienced manager who has led contract delivery in both the bid and execution phases, ideally within an international environment You will need to have a high degree of self-motivation and drive with the ability work independently and as part of a team. You will have effective interpersonal and communications skills and an open, confident and clear leadership style. Experience of people management in a leadership role as well as experience leading internal and external stakeholder relationships. Be prepared for international travel with an open mind to embrace different cultures. Experience of preparing and authorising Bid submissions, ideally with exposure in the role of Business Bid Authority; Experience of working in large complex organisations (preferably multi-national) with experience of collaborating with Corporate Functions; new business; finance; legal; customer support; export control; project management; quality; shipping; engineering; corporate compliance. What's in it for you? Opportunity for a structured Export Contracts Management career in the MBDA Programmes Export Operations Directorate Managerial exposure to MBDA Group Export Operation across Export Contracts Management, Offset and Partnership Management and Joint Ventures. Opportunity to work with a global range of international customers delivering the full portfolio of MBDA products and services Interested? Click Apply Now! Our company: MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. What we can offer you: Company Bonus: Bonus of up to 27% of base salary Car Allowance: £300/month Pension: maximum total (employer and employee) contribution of up to 14% Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave. Enhancements are available for paternity leave, neonatal leave and fertility testing and treatments. Facilities: Fantastic site facilities including subsidised meals, free car parking and much more Training and Development: Excellent career progression, training and career development opportunities Our Business: We respect new perspectives and experiences, and we value our collaborative ways of working. We are committed to growing and supporting diversity in our workforce and ensuring everyone has an equal opportunity to reach their potential. MBDA is proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. We also welcome applicants who are looking for flexible working arrangements. Follow us on LinkedIn (MBDA), Twitter Instagram (lifeatMBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.
May 14, 2024
Full time
Job Title: Senior Export Contract Manager Salary: Circa £60,000 - 70,000 depending on experience Location: Stevenage or Bristol (We may be able to offer a relocation package for this role) Dynamic (hybrid) working: 2-3 days per week on-site due to workload classification Security Clearance: British Citizen or a Dual UK national with British citizenship . Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are handled by the MBDA Personnel Security Team. The opportunity: A fantastic opportunity has arisen within the Programmes Export Operations Directorate for an accomplished and experienced Export Contract Manager. Reporting to the Export Contract Management UK Executive, the successful candidate will demonstrate a broad and deep set of commercial, financial and project management skills to lead and deliver complex and strategically important export contracts. The role involves: Lead the commercial interface into international government and military customers for contract delivery on behalf of MBDA up to 1 level Handle multiple cross domain and geographically diverse contracts simultaneously Deliver the contract schedule to ensure the highest levels of customer satisfaction whilst fostering strong and long standing customer relationships Anticipate and proactively resolve contract delivery issues and concerns through risk and opportunity management that protects MBDA's business interests and international reputation Lead customer acceptance events, transport delivery solutions and capture contractual payments. Handle coherent and consistent communications into the customer, into government and industrial partners as well as internally within MBDA. Lead contract amendment negotiations as well as supporting Sales & Business Development to acquire new international business from current and new customers. Collaborate with MBDA national companies (NATCO) in France, Spain and Italy to deliver Inter Company Trading export contracts What we are looking for from you: Leadership, influencing and relationship management skills required to establish and maintain strong internal and external relationships. Ability to define, communicate and implement strategic intent with experience of operating in complex political environments You are an experienced manager who has led contract delivery in both the bid and execution phases, ideally within an international environment You will need to have a high degree of self-motivation and drive with the ability work independently and as part of a team. You will have effective interpersonal and communications skills and an open, confident and clear leadership style. Experience of people management in a leadership role as well as experience leading internal and external stakeholder relationships. Be prepared for international travel with an open mind to embrace different cultures. Experience of preparing and authorising Bid submissions, ideally with exposure in the role of Business Bid Authority; Experience of working in large complex organisations (preferably multi-national) with experience of collaborating with Corporate Functions; new business; finance; legal; customer support; export control; project management; quality; shipping; engineering; corporate compliance. What's in it for you? Opportunity for a structured Export Contracts Management career in the MBDA Programmes Export Operations Directorate Managerial exposure to MBDA Group Export Operation across Export Contracts Management, Offset and Partnership Management and Joint Ventures. Opportunity to work with a global range of international customers delivering the full portfolio of MBDA products and services Interested? Click Apply Now! Our company: MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. What we can offer you: Company Bonus: Bonus of up to 27% of base salary Car Allowance: £300/month Pension: maximum total (employer and employee) contribution of up to 14% Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave. Enhancements are available for paternity leave, neonatal leave and fertility testing and treatments. Facilities: Fantastic site facilities including subsidised meals, free car parking and much more Training and Development: Excellent career progression, training and career development opportunities Our Business: We respect new perspectives and experiences, and we value our collaborative ways of working. We are committed to growing and supporting diversity in our workforce and ensuring everyone has an equal opportunity to reach their potential. MBDA is proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. We also welcome applicants who are looking for flexible working arrangements. Follow us on LinkedIn (MBDA), Twitter Instagram (lifeatMBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.
About the role As an Implementation Engagement Manager you'll support the Engagement Directors, responsible for implementation project governance, customer relationship management, and supporting sales growth in one or more of three market segments - strategic & enterprise, mid-market, or public sector. Additionally, you may be asked to support on key internal transformation programmes. In this highly customer facing role, you'll support the implementation project teams and the commercial / sales teams on an engagement-by-engagement basis to achieve the outcomes committed to the customer. You'll need to be extremely credible with customers, have a strong growth and governance track record, and be able to energise and motivate a team who have come together for the specific engagement. Under the overall governance of the Engagement Directors, you'll own the project P&L, customer satisfaction, and achievement of customer benefits and Zellis implementation quality measures. You must be able to manage customer dissatisfaction swiftly and effectively without creating unnecessary commercial exposure for Zellis. You'll also be expected to build close working relationships with the Engagement Directors, as well as Commercial, Technology and Managed Service teams. You'll bring gravitas, as well as a pragmatic and transformational approach to engaging internal stakeholders, acting as the voice of the customer internally (in a delivery context) with a 'can do' attitude to ensure we exceed customer expectations. Key responsibilities include: Market-facing involvement with key clients; specifically to participate in selling and closing major engagement bids and initiatives in with a focus on onboarding new customers to Zellis. Identifying and pulling together the right project team with the right mix of skills for each engagement, and on occasion project managing without the need for a designating Project Manager. Pricing for each project, ensuring we are competitive and do not act as a barrier to switch. Managing the P&L on a job-by-job basis. Bringing accountability for customer satisfaction, customer benefits, and quality KPI achievement. Accelerating time to value over time until implementations are consistently aligned to KPIs. Leading on post implementation reviews and implementing lessons learnt in other engagements, and sharing these with colleagues. Helping to support the In Life Solutions team, by proactively identifying opportunities and pulling in colleagues to capitalise post go-live. Readily embracing new product features and the opportunity these present. Skills & experience Experience leading medium-large scale implementation, software, advisory or managed services customers, with medium-large scale employee volumes (over 10,000 employees and £300k+ budgets), preferably as a Portfolio Manager. Ability to manage and own Programme KPIs, objectives, financial measures, planning, resourcing, deliverables, and successful outcomes with internal and customer stakeholders (including C-Suite level). Ability to support commercial teams and pricing for programmes/projects in the sales pipeline. Experience leading multi-disciplinary teams, including outside of knowledge expertise. Determines, applies and advises appropriate methods, tools, applications and processes (leading continuous improvement of standard operating processes). Participates in thought leadership related to own specialisms. Influences strategy for own specialisms. Experience working in the HR & Payroll software and/or outsourcing industry (highly desirable). Benefits & culture At Zellis we create market-leading HR & Payroll products and services, to power exceptional employee experiences so that you and your people do better. Our multi-award-winning products pay over five million employees a year, with almost half (42%) of the FTSE 100, 50% of the top retailers and 30% of the top universities in the UK & Ireland as customers, making us the largest provider of Payroll and HR software and managed services. Our vision is to be the clear leader in pay, reward, analytics, and people experiences. We're passionate about creating an environment where people want to join, belong to, and be part of a progressive organisation. Our values, which were defined with input from all of our 2,000 colleagues, we live and breathe every day: Unstoppable together. Always learning. Make it count. Think scale. Our people are critical to our ongoing success; we're proud of our inclusive culture that gives you the platform to grow, challenge the status quo and play a crucial role in further enhancing our market position as the leading provider of HR & Payroll software and services. With Zellis you'll have the chance to stretch and challenge yourself in an environment that's varied, flexible and hugely supportive. We also love to reward and recognise our brilliant colleagues. As part of your benefits package, you'll receive: A competitive base salary, plus cash car allowance. 25 days annual leave, plus your birthday off and the opportunity to buy additional holiday. Private medical insurance. Life assurance 4x salary. Enhanced pension scheme with company contributions up to 8.5%. A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure.
May 14, 2024
Full time
About the role As an Implementation Engagement Manager you'll support the Engagement Directors, responsible for implementation project governance, customer relationship management, and supporting sales growth in one or more of three market segments - strategic & enterprise, mid-market, or public sector. Additionally, you may be asked to support on key internal transformation programmes. In this highly customer facing role, you'll support the implementation project teams and the commercial / sales teams on an engagement-by-engagement basis to achieve the outcomes committed to the customer. You'll need to be extremely credible with customers, have a strong growth and governance track record, and be able to energise and motivate a team who have come together for the specific engagement. Under the overall governance of the Engagement Directors, you'll own the project P&L, customer satisfaction, and achievement of customer benefits and Zellis implementation quality measures. You must be able to manage customer dissatisfaction swiftly and effectively without creating unnecessary commercial exposure for Zellis. You'll also be expected to build close working relationships with the Engagement Directors, as well as Commercial, Technology and Managed Service teams. You'll bring gravitas, as well as a pragmatic and transformational approach to engaging internal stakeholders, acting as the voice of the customer internally (in a delivery context) with a 'can do' attitude to ensure we exceed customer expectations. Key responsibilities include: Market-facing involvement with key clients; specifically to participate in selling and closing major engagement bids and initiatives in with a focus on onboarding new customers to Zellis. Identifying and pulling together the right project team with the right mix of skills for each engagement, and on occasion project managing without the need for a designating Project Manager. Pricing for each project, ensuring we are competitive and do not act as a barrier to switch. Managing the P&L on a job-by-job basis. Bringing accountability for customer satisfaction, customer benefits, and quality KPI achievement. Accelerating time to value over time until implementations are consistently aligned to KPIs. Leading on post implementation reviews and implementing lessons learnt in other engagements, and sharing these with colleagues. Helping to support the In Life Solutions team, by proactively identifying opportunities and pulling in colleagues to capitalise post go-live. Readily embracing new product features and the opportunity these present. Skills & experience Experience leading medium-large scale implementation, software, advisory or managed services customers, with medium-large scale employee volumes (over 10,000 employees and £300k+ budgets), preferably as a Portfolio Manager. Ability to manage and own Programme KPIs, objectives, financial measures, planning, resourcing, deliverables, and successful outcomes with internal and customer stakeholders (including C-Suite level). Ability to support commercial teams and pricing for programmes/projects in the sales pipeline. Experience leading multi-disciplinary teams, including outside of knowledge expertise. Determines, applies and advises appropriate methods, tools, applications and processes (leading continuous improvement of standard operating processes). Participates in thought leadership related to own specialisms. Influences strategy for own specialisms. Experience working in the HR & Payroll software and/or outsourcing industry (highly desirable). Benefits & culture At Zellis we create market-leading HR & Payroll products and services, to power exceptional employee experiences so that you and your people do better. Our multi-award-winning products pay over five million employees a year, with almost half (42%) of the FTSE 100, 50% of the top retailers and 30% of the top universities in the UK & Ireland as customers, making us the largest provider of Payroll and HR software and managed services. Our vision is to be the clear leader in pay, reward, analytics, and people experiences. We're passionate about creating an environment where people want to join, belong to, and be part of a progressive organisation. Our values, which were defined with input from all of our 2,000 colleagues, we live and breathe every day: Unstoppable together. Always learning. Make it count. Think scale. Our people are critical to our ongoing success; we're proud of our inclusive culture that gives you the platform to grow, challenge the status quo and play a crucial role in further enhancing our market position as the leading provider of HR & Payroll software and services. With Zellis you'll have the chance to stretch and challenge yourself in an environment that's varied, flexible and hugely supportive. We also love to reward and recognise our brilliant colleagues. As part of your benefits package, you'll receive: A competitive base salary, plus cash car allowance. 25 days annual leave, plus your birthday off and the opportunity to buy additional holiday. Private medical insurance. Life assurance 4x salary. Enhanced pension scheme with company contributions up to 8.5%. A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure.
Inquisitive to broaden and deepen relationships?Seeking an opportunity with multiple facets?Responsible for securing and growing income for NHS SBS through engagement and partnering with our clients and developing the NHS SBS brand, we are looking for a Client Partnership Executive to join our team.A commercial Account Management role, you will be collaborating with senior NHS partners and decision makers. Confidence is a must, understanding contracts and the ability to work on matrix basics with engagement leads. Collaborating with Tier 1 and Tier 2 Partners, you will be communicating with colleagues at all levels.Leading on one large or multiple projects, understanding the performance of these contracts is key! Reviewing contracts, responsible for upselling and cross selling, business partnering and consulting, our CPE's are kept on their toes. You will be leading renewals, ensuring our clients understand the value proposition, painting a picture to clients of the future areas for development. As part of the extended leadership team you do not just have a vertical area of focus, representing the customer voice at a business level. What you'll be doing: Grasping opportunities to gain references, testimonials and case studies to promote the qualitative benefits of business areas, supporting new business bids and upselling opportunities Identifying and developing senior network opportunities both regionally and nationally and position NHS SBS as leaders with vision within these networks. Crafting territory plans which are reviewed on a regular basis and target growth of agreed areas within each client on a tailored basis based on individual trust requirements. Ensuring expenditure budgets are managed and to make cost savings wherever possible as well as promoting cases where investment is required. Developing the client engagement strategy Establishing and undertaking effective client issue escalation routes, ensuring that the Clients and business are both clear on accountabilities for issue resolution Proactively identifying and developing propositions which will bring benefit to the customer and revenue growth for the organisation Delivering recommendations to the line of business and the Business Development Director on any Client risks and issues that could have a business or revenue impact Continually developing long-term relationships in the designated clients, in order to position the client as an advocate of NHS SBS. What you'll bring: Shown experience within an Account Management role with a track record of meeting and exceeding targets Commercial and financial, including experience of presenting and negotiating commercial proposals and producing internal management reports Ability to demonstrate the technical ability in the compilation, analysis and presentation of information to a strategic level. Confident to act under pressure, balance multiple priorities and meet deadlines. Ability to produce clear and persuasive commercial proposals It would be great if you had: Experience within the NHS If you are interested in this role but not sure if your skills and experience are exactly what we're looking for, please do apply, we'd love to hear from you! Employment Type: Full-time, Permanent Location: Anywhere Security Clearance Level: DBS Internal Recruiter: Katie Salary: up to £70,000 per annum Benefits: MIP, £6,600 car allowance, 25 days annual leave with the option to buy additional days, private medical (couple), life assurance, pension, and generous flexible benefits fundAlthough this role is advertised as full-time, we believe that flexibility at work can promote work/life balance, increase your motivation, reduce stress and improves performance and productivity. We support different ways of working and can offer a range of flexible working arrangements. So, if you're interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible.
May 14, 2024
Full time
Inquisitive to broaden and deepen relationships?Seeking an opportunity with multiple facets?Responsible for securing and growing income for NHS SBS through engagement and partnering with our clients and developing the NHS SBS brand, we are looking for a Client Partnership Executive to join our team.A commercial Account Management role, you will be collaborating with senior NHS partners and decision makers. Confidence is a must, understanding contracts and the ability to work on matrix basics with engagement leads. Collaborating with Tier 1 and Tier 2 Partners, you will be communicating with colleagues at all levels.Leading on one large or multiple projects, understanding the performance of these contracts is key! Reviewing contracts, responsible for upselling and cross selling, business partnering and consulting, our CPE's are kept on their toes. You will be leading renewals, ensuring our clients understand the value proposition, painting a picture to clients of the future areas for development. As part of the extended leadership team you do not just have a vertical area of focus, representing the customer voice at a business level. What you'll be doing: Grasping opportunities to gain references, testimonials and case studies to promote the qualitative benefits of business areas, supporting new business bids and upselling opportunities Identifying and developing senior network opportunities both regionally and nationally and position NHS SBS as leaders with vision within these networks. Crafting territory plans which are reviewed on a regular basis and target growth of agreed areas within each client on a tailored basis based on individual trust requirements. Ensuring expenditure budgets are managed and to make cost savings wherever possible as well as promoting cases where investment is required. Developing the client engagement strategy Establishing and undertaking effective client issue escalation routes, ensuring that the Clients and business are both clear on accountabilities for issue resolution Proactively identifying and developing propositions which will bring benefit to the customer and revenue growth for the organisation Delivering recommendations to the line of business and the Business Development Director on any Client risks and issues that could have a business or revenue impact Continually developing long-term relationships in the designated clients, in order to position the client as an advocate of NHS SBS. What you'll bring: Shown experience within an Account Management role with a track record of meeting and exceeding targets Commercial and financial, including experience of presenting and negotiating commercial proposals and producing internal management reports Ability to demonstrate the technical ability in the compilation, analysis and presentation of information to a strategic level. Confident to act under pressure, balance multiple priorities and meet deadlines. Ability to produce clear and persuasive commercial proposals It would be great if you had: Experience within the NHS If you are interested in this role but not sure if your skills and experience are exactly what we're looking for, please do apply, we'd love to hear from you! Employment Type: Full-time, Permanent Location: Anywhere Security Clearance Level: DBS Internal Recruiter: Katie Salary: up to £70,000 per annum Benefits: MIP, £6,600 car allowance, 25 days annual leave with the option to buy additional days, private medical (couple), life assurance, pension, and generous flexible benefits fundAlthough this role is advertised as full-time, we believe that flexibility at work can promote work/life balance, increase your motivation, reduce stress and improves performance and productivity. We support different ways of working and can offer a range of flexible working arrangements. So, if you're interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible.
Job Title: Business Development Coordinator Hours: 36 hours (Full-Time) across 5 days Job Status: Fixed Term to cover a period of maternity leave Location: Office-based (hybrid working) Salary: £39,363.25 per annum Closing Date: Tuesday 28 May 2024 Interviews: Thursday 6 June 2024 Skills for Care helps create a well-led, skilled and valued adult social care workforce. Our practical support helps leaders and managers recruit , develop and lead their staff, retaining them from entry level right through to senior leadership and management roles. Find out more by taking a look at our website (url removed). Skills for Care has an exciting opportunity for a Business Development Coordinator to join our Commercial Directorate. Reporting to the Business Development Manager, you will be part of a newly expanded team that is fundamental for generating commercial income to achieve impact for the Adult Social Care workforce. The post is backfill for maternity cover for a period of one year from July 2024. About the role: This is a full-time fixed term role to cover a period of maternity leave. The role is Leeds office-based but the team mostly work in a hybrid setting (i.e. a mix of office and home working). The successful candidate will coordinate and facilitate the development of bids and proposals from early market engagement, expressions of interest, identifying key information, investigating contexts, through to coordinating and supporting all bids/proposals activity until timely completion of high-quality submissions. You will help to coordinate activities post-submission of bids and proposals, including clarifications required by funders, and initial mobilisation activities until handover to other colleagues. If required, this may include supporting the management and initial implementation of Business Development projects by coordinating and monitoring activities, tasks, and project plans. You will support the Business Development team with coordination of activities for the management and delivery of products and services from our commercial offer portfolio, including coordinating and supporting the management of workflow for colleagues and/or delivery partners. We are looking for a person who Has excellent interpersonal skills and is able to build effective working relationships. Is a highly effective team player, with a positive approach to work. Has the ability to work on their own initiative, with a proactive approach to problem solving. Has outstanding attention to detail, with the ability to work accurately. At Skills for Care we are passionate about our workforce becoming more representative of the society we support, this includes all equality characteristics such as age, race, disability, sexual orientation, gender reassignment, religion or belief. This lived experience from a diverse group of people helps us in all the work that we do and ultimately supports the social care sector to provide the best quality care. We recognise that sometimes an individual s impairment can mean that some adjustments to our recruitment and selection process would be welcomed. Please contact our HR team to discuss any adjustments that you may need. A DBS check is not required for this role. Candidates will be asked to disclose any unspent criminal convictions as part of the recruitment process however this will not form part of the initial application stage.
May 14, 2024
Contractor
Job Title: Business Development Coordinator Hours: 36 hours (Full-Time) across 5 days Job Status: Fixed Term to cover a period of maternity leave Location: Office-based (hybrid working) Salary: £39,363.25 per annum Closing Date: Tuesday 28 May 2024 Interviews: Thursday 6 June 2024 Skills for Care helps create a well-led, skilled and valued adult social care workforce. Our practical support helps leaders and managers recruit , develop and lead their staff, retaining them from entry level right through to senior leadership and management roles. Find out more by taking a look at our website (url removed). Skills for Care has an exciting opportunity for a Business Development Coordinator to join our Commercial Directorate. Reporting to the Business Development Manager, you will be part of a newly expanded team that is fundamental for generating commercial income to achieve impact for the Adult Social Care workforce. The post is backfill for maternity cover for a period of one year from July 2024. About the role: This is a full-time fixed term role to cover a period of maternity leave. The role is Leeds office-based but the team mostly work in a hybrid setting (i.e. a mix of office and home working). The successful candidate will coordinate and facilitate the development of bids and proposals from early market engagement, expressions of interest, identifying key information, investigating contexts, through to coordinating and supporting all bids/proposals activity until timely completion of high-quality submissions. You will help to coordinate activities post-submission of bids and proposals, including clarifications required by funders, and initial mobilisation activities until handover to other colleagues. If required, this may include supporting the management and initial implementation of Business Development projects by coordinating and monitoring activities, tasks, and project plans. You will support the Business Development team with coordination of activities for the management and delivery of products and services from our commercial offer portfolio, including coordinating and supporting the management of workflow for colleagues and/or delivery partners. We are looking for a person who Has excellent interpersonal skills and is able to build effective working relationships. Is a highly effective team player, with a positive approach to work. Has the ability to work on their own initiative, with a proactive approach to problem solving. Has outstanding attention to detail, with the ability to work accurately. At Skills for Care we are passionate about our workforce becoming more representative of the society we support, this includes all equality characteristics such as age, race, disability, sexual orientation, gender reassignment, religion or belief. This lived experience from a diverse group of people helps us in all the work that we do and ultimately supports the social care sector to provide the best quality care. We recognise that sometimes an individual s impairment can mean that some adjustments to our recruitment and selection process would be welcomed. Please contact our HR team to discuss any adjustments that you may need. A DBS check is not required for this role. Candidates will be asked to disclose any unspent criminal convictions as part of the recruitment process however this will not form part of the initial application stage.
Salary: £88,500 to £99,700 with profit share £21,000 and £29,000 Softwire is one of the UK's leading digital technology consultancies, offering services in software engineering, design, innovation, cloud, mobile and data. We deliver high-profile and cutting-edge digital projects for household names across the public and private sectors. Softwire was founded on one simple idea: if we can create the best possible culture and working environment then everything else will fall into place. And it seems to be working - We were recently voted number 1 company to work for in the UK at the Best Company awards, and we have a loyal and growing client base who trust us with their hardest problems and their mission critical projects. We focus on creating a great culture and working environment and we are looking for people who share our core beliefs about what makes a great place to work: That if a job is worth doing, it's worth doing properly. That work should be fulfilling but can also be fun. That kindness matters and should be extended to employees and clients alike. That by being trusting and trustworthy as an organisation and as individuals we can dispense with tedious bureaucracy and rules. When you work with Softwire, you're not only becoming part of a team with in-depth technical skills and delivery expertise - you'll be working in a high-trust environment alongside skilled, kind, fun people who are passionate about creating amazing services and experiences that solve real problems. In brief We're looking for people who have a track record of successfully delivering bespoke software development projects in an agency setting; people who can own all aspects of that delivery: commercial,team, project vision, project delivery, and client management. We are looking for team-players who are experienced people managers, and whohave strong clientempathy and client management skills. We also valueexposure to pre-sales, and provide opportunities to make use of, or grow, pre-sales and account experience. In return, we can offer interesting projects with brilliant clients, high levels of autonomy and ownership, and strong - and stretching - management support. You'll have the opportunity to try new things - whether they be skills you're developing, or new initiatives that improve our processes or company culture. And you'll receive a competitive package and profit share whilst you do so. The role We arelooking for experienced Delivery Principals to lead a portfolio of projects and engagements for our Public Sector clients.Delivery Principals are accountable for the commercial, delivery and team performance of our projects and programmes of work. Delivery Principals report to (and work closely with) Delivery Directors, who are responsible for portfolio performance and account management of the clients. Principals are part of Softwire's Senior Management Team and work together to support the Exec board in shaping the company's operation and its relationship with employees and clients. The key responsibilities of the role are: Deliveringhigh value services to our clients As a Delivery Principal, you are accountable for the success of projects. You'll lead delivery - either directly, or more often through managing delivery, technical and design leads. You'll be responsible for ensuring client satisfaction, while also meeting Softwire's commercial goals, and ensuring a happy team. To do so, you'll be empowered to guide clients through the delivery process, shaping the engagement for success from the first meetings, and resourcing the team. You'll inspire trust with senior stakeholders, acting as the most senior line of project escalation for any issues, and have broad discretion on how to solve them. You may do this on a programme of work spanning thousands of days of effort, or on a portfolio of smaller projects with independent delivery leads. In each case, the majority of your time will be value-adding, and chargeable to the projects. Accelerating the careers of others Delivery Principals are highly experienced people managers. They bring experience in forming and leading multi-disciplinary teams. They bring out the best in the people they're responsible for, both through strong line management of Delivery Leads, and by supporting the resourcing and progression of others on their projects. You are expected to take responsibility for the "performance contract" of multiple employees - setting expectations and challenges, providing support and feedback, and ensuring appropriate reward upon delivery. You will also help your Delivery Leads mentor and manage more junior colleagues of their own. You may also choose to be involved in providing career mentoring for more junior colleagues, or providing or commissioning knowledge-sharing or other training initiatives. Generating additional business for Softwire As Softwire's most senior delivery staff, Delivery Principals are very capable in front of both existing and prospective clients. You should inspire confidence and impress not only through your expertise, but through seeing the bigger picture. You will look for opportunities to build and expand existing accounts. For example, this will include: Ensuring clients receive - and, crucially, feel that they have received - an excellent service fromSoftwire, so they are motivated to bring repeat business and/or recommend our services to others. Meeting prospective clients, devising project plans and technical approaches, preparing written proposals and in-person pitches. Thinking beyond your immediate remit on a project to understand how Softwire can make it a success and where else we might be able to provide value to a client. It may also include: Taking the lead on key sales bids, understanding clients' problems and shaping our response to them Attracting business to Softwire through your personal reputation in the industry -e.g.thought leadership, speaking at conferences, and personal networks. Youbring extensive experience of successfully delivering large software development projects within the public sector directly or via agency experience and a broad skillset that lets you understand and spot risks, and address issues in whatever areas a projectdemands. You have prior agency experience and are familiar with reconciling commercial and quality drivers in a client-focused environment. You have excellent client management and relationship building skills. You are used to getting things done to external timetables and can balance competing demands to progress both the strategic and the tactical. You possess strong expertise in the public sector, particularly in the discovery, alpha and beta phases. You have comprehensive knowledge of government standards and the user-centered design (UCD) approach and have participated in assessments by Government Digital Service (GDS) and/or the central digital and data office (CDDO). You also have experience in supporting others through these processes. You appreciate working autonomously within a supportive environment. We value the balance between life and work and want to provide the right conditions to enable you to be the best you can be. You are collaborative and want to create something enduring while having fun doing so. You are familiar with how software is created. You don't need to be able to write it yourself, but you can have informed conversations with technical team members, and understand the technical context and repercussions of project or scope decisions. Ideally, you can also help explain these concepts to less-technical clients in a way that keeps them empowered. Experience and qualifications A demonstrable track record of successfully delivering challenging projects / programmes. Experience working in a delivery leadership role within an agency, consultancyenvironment or direct government department Experience managing teams, with accountability for the work of 10+ onshore staff Strong knowledge of modern software engineering practice (SDLC) and an awareness of technical approaches and trends. An interest in technology and how things are created Communication and consultancy skills Lead meetings with senior (e.g.C-level) external stakeholders. Understand and give context to complex situations, drawing out the key points and driving shared clarity Identify and trouble-shoot issues that may range from relationships to process, and lead the team in solving them Communicate and present, creating strong narratives to inform and empower the audience in support of decision making Develop strong working relationships with both client stakeholders and Softwire staff. Delivery skills Drive the kick-off of a project, helping clients clarify their requirements, uncovering their underlying needs, desires, and constraints, and leading them to appropriate solutions Design an appropriate programme of work to meet those needs within the constraints of timeline, team and budget Directly manage Delivery and Technical Leads, ensuring effective workflows, reporting and governance arrangements are in place to support successful delivery of the project Demonstrate an ability to turn analytical insights and data points into action, leading interventions when projects require them. You are aware of: Relevant tools and processes that support the SDLC (covering task management, user research, design, quality assurance, development,deployment) . click apply for full job details
May 14, 2024
Full time
Salary: £88,500 to £99,700 with profit share £21,000 and £29,000 Softwire is one of the UK's leading digital technology consultancies, offering services in software engineering, design, innovation, cloud, mobile and data. We deliver high-profile and cutting-edge digital projects for household names across the public and private sectors. Softwire was founded on one simple idea: if we can create the best possible culture and working environment then everything else will fall into place. And it seems to be working - We were recently voted number 1 company to work for in the UK at the Best Company awards, and we have a loyal and growing client base who trust us with their hardest problems and their mission critical projects. We focus on creating a great culture and working environment and we are looking for people who share our core beliefs about what makes a great place to work: That if a job is worth doing, it's worth doing properly. That work should be fulfilling but can also be fun. That kindness matters and should be extended to employees and clients alike. That by being trusting and trustworthy as an organisation and as individuals we can dispense with tedious bureaucracy and rules. When you work with Softwire, you're not only becoming part of a team with in-depth technical skills and delivery expertise - you'll be working in a high-trust environment alongside skilled, kind, fun people who are passionate about creating amazing services and experiences that solve real problems. In brief We're looking for people who have a track record of successfully delivering bespoke software development projects in an agency setting; people who can own all aspects of that delivery: commercial,team, project vision, project delivery, and client management. We are looking for team-players who are experienced people managers, and whohave strong clientempathy and client management skills. We also valueexposure to pre-sales, and provide opportunities to make use of, or grow, pre-sales and account experience. In return, we can offer interesting projects with brilliant clients, high levels of autonomy and ownership, and strong - and stretching - management support. You'll have the opportunity to try new things - whether they be skills you're developing, or new initiatives that improve our processes or company culture. And you'll receive a competitive package and profit share whilst you do so. The role We arelooking for experienced Delivery Principals to lead a portfolio of projects and engagements for our Public Sector clients.Delivery Principals are accountable for the commercial, delivery and team performance of our projects and programmes of work. Delivery Principals report to (and work closely with) Delivery Directors, who are responsible for portfolio performance and account management of the clients. Principals are part of Softwire's Senior Management Team and work together to support the Exec board in shaping the company's operation and its relationship with employees and clients. The key responsibilities of the role are: Deliveringhigh value services to our clients As a Delivery Principal, you are accountable for the success of projects. You'll lead delivery - either directly, or more often through managing delivery, technical and design leads. You'll be responsible for ensuring client satisfaction, while also meeting Softwire's commercial goals, and ensuring a happy team. To do so, you'll be empowered to guide clients through the delivery process, shaping the engagement for success from the first meetings, and resourcing the team. You'll inspire trust with senior stakeholders, acting as the most senior line of project escalation for any issues, and have broad discretion on how to solve them. You may do this on a programme of work spanning thousands of days of effort, or on a portfolio of smaller projects with independent delivery leads. In each case, the majority of your time will be value-adding, and chargeable to the projects. Accelerating the careers of others Delivery Principals are highly experienced people managers. They bring experience in forming and leading multi-disciplinary teams. They bring out the best in the people they're responsible for, both through strong line management of Delivery Leads, and by supporting the resourcing and progression of others on their projects. You are expected to take responsibility for the "performance contract" of multiple employees - setting expectations and challenges, providing support and feedback, and ensuring appropriate reward upon delivery. You will also help your Delivery Leads mentor and manage more junior colleagues of their own. You may also choose to be involved in providing career mentoring for more junior colleagues, or providing or commissioning knowledge-sharing or other training initiatives. Generating additional business for Softwire As Softwire's most senior delivery staff, Delivery Principals are very capable in front of both existing and prospective clients. You should inspire confidence and impress not only through your expertise, but through seeing the bigger picture. You will look for opportunities to build and expand existing accounts. For example, this will include: Ensuring clients receive - and, crucially, feel that they have received - an excellent service fromSoftwire, so they are motivated to bring repeat business and/or recommend our services to others. Meeting prospective clients, devising project plans and technical approaches, preparing written proposals and in-person pitches. Thinking beyond your immediate remit on a project to understand how Softwire can make it a success and where else we might be able to provide value to a client. It may also include: Taking the lead on key sales bids, understanding clients' problems and shaping our response to them Attracting business to Softwire through your personal reputation in the industry -e.g.thought leadership, speaking at conferences, and personal networks. Youbring extensive experience of successfully delivering large software development projects within the public sector directly or via agency experience and a broad skillset that lets you understand and spot risks, and address issues in whatever areas a projectdemands. You have prior agency experience and are familiar with reconciling commercial and quality drivers in a client-focused environment. You have excellent client management and relationship building skills. You are used to getting things done to external timetables and can balance competing demands to progress both the strategic and the tactical. You possess strong expertise in the public sector, particularly in the discovery, alpha and beta phases. You have comprehensive knowledge of government standards and the user-centered design (UCD) approach and have participated in assessments by Government Digital Service (GDS) and/or the central digital and data office (CDDO). You also have experience in supporting others through these processes. You appreciate working autonomously within a supportive environment. We value the balance between life and work and want to provide the right conditions to enable you to be the best you can be. You are collaborative and want to create something enduring while having fun doing so. You are familiar with how software is created. You don't need to be able to write it yourself, but you can have informed conversations with technical team members, and understand the technical context and repercussions of project or scope decisions. Ideally, you can also help explain these concepts to less-technical clients in a way that keeps them empowered. Experience and qualifications A demonstrable track record of successfully delivering challenging projects / programmes. Experience working in a delivery leadership role within an agency, consultancyenvironment or direct government department Experience managing teams, with accountability for the work of 10+ onshore staff Strong knowledge of modern software engineering practice (SDLC) and an awareness of technical approaches and trends. An interest in technology and how things are created Communication and consultancy skills Lead meetings with senior (e.g.C-level) external stakeholders. Understand and give context to complex situations, drawing out the key points and driving shared clarity Identify and trouble-shoot issues that may range from relationships to process, and lead the team in solving them Communicate and present, creating strong narratives to inform and empower the audience in support of decision making Develop strong working relationships with both client stakeholders and Softwire staff. Delivery skills Drive the kick-off of a project, helping clients clarify their requirements, uncovering their underlying needs, desires, and constraints, and leading them to appropriate solutions Design an appropriate programme of work to meet those needs within the constraints of timeline, team and budget Directly manage Delivery and Technical Leads, ensuring effective workflows, reporting and governance arrangements are in place to support successful delivery of the project Demonstrate an ability to turn analytical insights and data points into action, leading interventions when projects require them. You are aware of: Relevant tools and processes that support the SDLC (covering task management, user research, design, quality assurance, development,deployment) . click apply for full job details
Our client is a leading fit out and refurbishment contractor delivering exceptional professional services tailored specifically to the office sector in the UK. With a strong pipeline of diverse and exciting schemes, they are seeking an experienced and talented Preconstruction Director to join their dynamic team. You'll be working on a number of CAT A and CAT B fit out schemes across the Northwest. They are now seeking to recruit a Pre-Construction Director to join their business. As the Pre-Construction Director your role entails a diverse range of duties and responsibilities. This includes overseeing the pre-construction process and procedures, ensuring a seamless transition from planning to execution. The ownership of the tender decision process falls under this purview, requiring astute judgment and strategic thinking. Additionally, the position entails the production of monthly management reports, providing vital insights for informed decision-making. Building and maintaining customer relationships is paramount, fostering trust and loyalty essential for long-term success. Furthermore, analysis and benchmarking of pre-qualification and tender success rates, along with client feedback, are integral aspects of the role, driving continuous improvement and competitiveness. Ultimately, there's overall responsibility for the successful preparation and submission of bids, necessitating meticulous attention to detail and a proactive approach to achieving desired outcomes. Apply: If you're interested in this opportunity, then please get in touch today with our Commercial Specialist Mark Harris, or apply with your CV. Building Careers UK specialises in Construction and Property recruitment and serves as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. By applying for this job, you accept the Terms and Conditions, Privacy Policy and Disclaimers which can be found on our website. We welcome applications from individuals of all backgrounds, experiences, and identities. Our recruitment process is designed to ensure equal opportunities for all candidates, regardless of age, gender, race, ethnicity, religion, disability, sexual orientation, or any other characteristic. INDCOM
May 14, 2024
Full time
Our client is a leading fit out and refurbishment contractor delivering exceptional professional services tailored specifically to the office sector in the UK. With a strong pipeline of diverse and exciting schemes, they are seeking an experienced and talented Preconstruction Director to join their dynamic team. You'll be working on a number of CAT A and CAT B fit out schemes across the Northwest. They are now seeking to recruit a Pre-Construction Director to join their business. As the Pre-Construction Director your role entails a diverse range of duties and responsibilities. This includes overseeing the pre-construction process and procedures, ensuring a seamless transition from planning to execution. The ownership of the tender decision process falls under this purview, requiring astute judgment and strategic thinking. Additionally, the position entails the production of monthly management reports, providing vital insights for informed decision-making. Building and maintaining customer relationships is paramount, fostering trust and loyalty essential for long-term success. Furthermore, analysis and benchmarking of pre-qualification and tender success rates, along with client feedback, are integral aspects of the role, driving continuous improvement and competitiveness. Ultimately, there's overall responsibility for the successful preparation and submission of bids, necessitating meticulous attention to detail and a proactive approach to achieving desired outcomes. Apply: If you're interested in this opportunity, then please get in touch today with our Commercial Specialist Mark Harris, or apply with your CV. Building Careers UK specialises in Construction and Property recruitment and serves as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. By applying for this job, you accept the Terms and Conditions, Privacy Policy and Disclaimers which can be found on our website. We welcome applications from individuals of all backgrounds, experiences, and identities. Our recruitment process is designed to ensure equal opportunities for all candidates, regardless of age, gender, race, ethnicity, religion, disability, sexual orientation, or any other characteristic. INDCOM
Do you want your next role to be be with a dynamic, multi-disciplinary consultancy with a reputation for delivering innovative and sustainable solutions across the built environment? Are you a passionate Senior Structural Engineer based in the heart of London? If so, I pay have the perfect role for you. Our client are seeking a talented and experienced Senior Structural Engineer to join their team, based a short walk from Liverpool Street Station. The successful candidate will play a pivotal role in leading structural engineering projects, providing technical expertise, and guiding junior team members. This is an exciting opportunity for a driven individual to contribute to high-profile projects and shape the future of the built environment. What is on offer? To help lead the delivery of our structural design services across a range of varied and interesting projects. A chance to grow within the company, go from a Senior Structural Engineer to an Associate/Associate Director. The opportunity to work in the iconic London City Centre. Benefits include: Car Allowance BUPA Health Scheme Life Insurance, Payment of RIBA Fees, Discretionary Bonus Contributory Pension, 25 days holiday plus public holiday (plus ability to buy/sell days). What you will need to succeed: BEng or MEng degree in Civil/Structural Engineering (or equivalent too) A minimum of eight years postgraduate experience, working for a UK design consultancy. CEng status with chartered or fellow membership of the ICE or IStructE. Experience of managing and leading structural engineering teams. Proven experience of undertaking a client facing role and stakeholder management. To support development of new client opportunities by supporting bid and business development activities. Good understanding of current industry-wide sustainability and Net Zero Carbon targets.
May 13, 2024
Full time
Do you want your next role to be be with a dynamic, multi-disciplinary consultancy with a reputation for delivering innovative and sustainable solutions across the built environment? Are you a passionate Senior Structural Engineer based in the heart of London? If so, I pay have the perfect role for you. Our client are seeking a talented and experienced Senior Structural Engineer to join their team, based a short walk from Liverpool Street Station. The successful candidate will play a pivotal role in leading structural engineering projects, providing technical expertise, and guiding junior team members. This is an exciting opportunity for a driven individual to contribute to high-profile projects and shape the future of the built environment. What is on offer? To help lead the delivery of our structural design services across a range of varied and interesting projects. A chance to grow within the company, go from a Senior Structural Engineer to an Associate/Associate Director. The opportunity to work in the iconic London City Centre. Benefits include: Car Allowance BUPA Health Scheme Life Insurance, Payment of RIBA Fees, Discretionary Bonus Contributory Pension, 25 days holiday plus public holiday (plus ability to buy/sell days). What you will need to succeed: BEng or MEng degree in Civil/Structural Engineering (or equivalent too) A minimum of eight years postgraduate experience, working for a UK design consultancy. CEng status with chartered or fellow membership of the ICE or IStructE. Experience of managing and leading structural engineering teams. Proven experience of undertaking a client facing role and stakeholder management. To support development of new client opportunities by supporting bid and business development activities. Good understanding of current industry-wide sustainability and Net Zero Carbon targets.
Our client provides enterprise technology platforms and services which support large-scale digital transformation who due expansion is seeking to recruit Healthcare Business Development Director to based from either their London or Manchester office where there is a hybrid working policy in place. The role will pay a competitive salary and comes with a range of benefits. What is expected of the HealthCare Business Development Director? As the Business Development Director, you will play a pivotal role in building trusted relationships and driving business growth within the healthcare sector. Your responsibilities will include: Being an ambassador for the company in healthcare, securing profitable business and enhancing our client's reputation. Leading enterprise-level digital transformation, AI, and analytics initiatives within public and private Healthcare sectors. Evolving our client's healthcare value propositions for transformation services and product lines. Developing strong client relationships, negotiating contracts, and building rapport with senior stakeholders. Designing sustainable and profitable commercial models and deals. Leading business development efforts, including bid and proposition development. Building strategic partnerships and alliances to offer attractive solutions to prospective clients. What we look for in a Healthcare Business Development Director? Excellent knowledge of the healthcare digital market and the ability to position our clients offerings to diverse buyers. Passion for building lasting relationships and representing a trusted corporate brand. Engaging leadership style with strong communication and relationship management skills. Understanding of enterprise and national scale digital transformation solutions in healthcare. Outstanding presentation, proposition development, and time management skills. Comfortable with multi-faceted contracts with deal sizes exceeding £5m. Ability to work collaboratively with colleagues under pressure. What the Healthcare Business Development Director will receive? Competitive base salary, commission, and benefits package. Comprehensive health and wellbeing plan, including mental and physical health support services. Profit Share scheme, private healthcare cover, and company pension contribution. Gym membership, weekly office lunches, and regular social events. Generous holiday allowance, paid sabbatical, and enhanced parental leave schemes. Payment of professional subscriptions and generous referral scheme. Join our client and be part of one of the UK's most exciting digital solutions companies. Apply now to shape the future of healthcare with them! InterQuest Group is acting as an employment agency for this vacancy. InterQuest Group is an equal opportunities employer and we welcome applications from all suitably qualified persons regardless of age, disability, gender, religion/belief, race, marriage, civil partnership, pregnancy, maternity, sex or sexual orientation. Please make us aware if you require any reasonable adjustments throughout the recruitment process. For more information about this role, please contact: Our client is a UK bank with the culture and spirit of a fast-moving, disruptive tech company who are looking to recruit an Onboarding Executive to jo IQ Talent Solutions are delighted to be recruiting a Credit Controller for one of our most prestigious clients who are an industry leader in the softw Our client, who is an award-winning financial service provider based in Cheadle. Is looking to recruit a HR Coordinator on a 12-month, fixed term cont
May 13, 2024
Full time
Our client provides enterprise technology platforms and services which support large-scale digital transformation who due expansion is seeking to recruit Healthcare Business Development Director to based from either their London or Manchester office where there is a hybrid working policy in place. The role will pay a competitive salary and comes with a range of benefits. What is expected of the HealthCare Business Development Director? As the Business Development Director, you will play a pivotal role in building trusted relationships and driving business growth within the healthcare sector. Your responsibilities will include: Being an ambassador for the company in healthcare, securing profitable business and enhancing our client's reputation. Leading enterprise-level digital transformation, AI, and analytics initiatives within public and private Healthcare sectors. Evolving our client's healthcare value propositions for transformation services and product lines. Developing strong client relationships, negotiating contracts, and building rapport with senior stakeholders. Designing sustainable and profitable commercial models and deals. Leading business development efforts, including bid and proposition development. Building strategic partnerships and alliances to offer attractive solutions to prospective clients. What we look for in a Healthcare Business Development Director? Excellent knowledge of the healthcare digital market and the ability to position our clients offerings to diverse buyers. Passion for building lasting relationships and representing a trusted corporate brand. Engaging leadership style with strong communication and relationship management skills. Understanding of enterprise and national scale digital transformation solutions in healthcare. Outstanding presentation, proposition development, and time management skills. Comfortable with multi-faceted contracts with deal sizes exceeding £5m. Ability to work collaboratively with colleagues under pressure. What the Healthcare Business Development Director will receive? Competitive base salary, commission, and benefits package. Comprehensive health and wellbeing plan, including mental and physical health support services. Profit Share scheme, private healthcare cover, and company pension contribution. Gym membership, weekly office lunches, and regular social events. Generous holiday allowance, paid sabbatical, and enhanced parental leave schemes. Payment of professional subscriptions and generous referral scheme. Join our client and be part of one of the UK's most exciting digital solutions companies. Apply now to shape the future of healthcare with them! InterQuest Group is acting as an employment agency for this vacancy. InterQuest Group is an equal opportunities employer and we welcome applications from all suitably qualified persons regardless of age, disability, gender, religion/belief, race, marriage, civil partnership, pregnancy, maternity, sex or sexual orientation. Please make us aware if you require any reasonable adjustments throughout the recruitment process. For more information about this role, please contact: Our client is a UK bank with the culture and spirit of a fast-moving, disruptive tech company who are looking to recruit an Onboarding Executive to jo IQ Talent Solutions are delighted to be recruiting a Credit Controller for one of our most prestigious clients who are an industry leader in the softw Our client, who is an award-winning financial service provider based in Cheadle. Is looking to recruit a HR Coordinator on a 12-month, fixed term cont
Head of Go-to-Market - Cash Management and Payment Solutions We support agile working Click here for more information on agile working options. Agile Working Options Agile Working Options Job Share; Flexibility in when hours are worked; Hybrid Working JOB TITLE: Head of Go-to-Market - Cash Management and Payment Solutions SALARY: Competitive LOCATION: London HOURS: Full time WORKING PATTERN: Hybrid, 40% (or two days) in an office site About this opportunity As the Head of Go-To-Market, you'll play a pivotal role in our bank's growth strategy, working in our Cash Management and Payment Solutions team within Corporate and Institutional Banking (CIB). This is a key leadership role that will bring together the existing bidding, content, commercialisation, and performance teams, as well as the MD's office into a single function. You'll own the development and execution of strategies to bring the bank's transaction solutions to market, driving successful product, industry, and sales campaigns. The goal is to maximise revenue and market share by delivering valuable transactional solutions to corporate and institutional clients. Your accountabilities will include: Assist in the delivery of P&L targets, alongside other members of the Cash Management and Payment Solutions senior leadership team with responsibility for commercialising product propositions and opportunities, as well as leading a high-performing Go-to-Market team. Own the development and execution of strategies by driving successful product, sales, and industry campaigns across the team. Drive successful bids by leading the team to produce high-quality proposals. Continue to develop effective collaboration across CIB and the wider group to drive continuous improvement in the bidding process. Build positive relationships with clients and third parties to actively avoid RFPs stage and lead the team to effectively support sales colleagues with the pitching process. Develop marketing and sales enablement materials, ensuring that the messaging and positioning of our transaction banking solutions are aligned with market needs and client preferences. In addition, create the external market-facing branding and publicity of transactional banking for CIB clients, e.g., thought leadership, social media strategy, and leading branding at key conferences. Embed critical metrics to ensure activity is driving measurable performance outputs, working across CIB to develop effective performance reporting for the team. In addition, lead the team that works in the Managing Director's office to deliver the business goals and assist the MD efficiently. Lead a successful Go-to-Market team to grow capabilities within the Transaction Banking business while personally investing in the growth of own and others' capabilities in the organisation through enabling consistent growth and development of colleagues. Why Lloyds Banking Group? If you think all banks are the same, you'd be wrong. We're an innovative, fast-changing business that's shaping finance as a force for good. A bank that's empowering its people to innovate, explore possibilities and grow with purpose. What we need from you? Cash Management and Payment Solutions leader with expertise across various aspects of the team. Experienced in leading diverse, hard-working teams whilst delivering key financial and non-financial targets. Extensive Industry awareness - well informed about transactional banking products and services. Experience in influencing and negotiating with senior partners across the business (Executive Level). About working for us! Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity, or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it's why we especially welcome applications from under-represented groups. We're disability confident. So, if you'd like reasonable adjustments to be made to our recruitment processes, just let us know. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual performance-related bonus Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days' holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies If you're excited by the thought of becoming part of our team, get in touch. We'd love to hear from you. By joining our Talent Community your profile will be visible to our recruitment teams, who are constantly looking to match outstanding talent with our current and future opportunities. Just complete the short form and we'll be able to keep you up to date. At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.
May 13, 2024
Full time
Head of Go-to-Market - Cash Management and Payment Solutions We support agile working Click here for more information on agile working options. Agile Working Options Agile Working Options Job Share; Flexibility in when hours are worked; Hybrid Working JOB TITLE: Head of Go-to-Market - Cash Management and Payment Solutions SALARY: Competitive LOCATION: London HOURS: Full time WORKING PATTERN: Hybrid, 40% (or two days) in an office site About this opportunity As the Head of Go-To-Market, you'll play a pivotal role in our bank's growth strategy, working in our Cash Management and Payment Solutions team within Corporate and Institutional Banking (CIB). This is a key leadership role that will bring together the existing bidding, content, commercialisation, and performance teams, as well as the MD's office into a single function. You'll own the development and execution of strategies to bring the bank's transaction solutions to market, driving successful product, industry, and sales campaigns. The goal is to maximise revenue and market share by delivering valuable transactional solutions to corporate and institutional clients. Your accountabilities will include: Assist in the delivery of P&L targets, alongside other members of the Cash Management and Payment Solutions senior leadership team with responsibility for commercialising product propositions and opportunities, as well as leading a high-performing Go-to-Market team. Own the development and execution of strategies by driving successful product, sales, and industry campaigns across the team. Drive successful bids by leading the team to produce high-quality proposals. Continue to develop effective collaboration across CIB and the wider group to drive continuous improvement in the bidding process. Build positive relationships with clients and third parties to actively avoid RFPs stage and lead the team to effectively support sales colleagues with the pitching process. Develop marketing and sales enablement materials, ensuring that the messaging and positioning of our transaction banking solutions are aligned with market needs and client preferences. In addition, create the external market-facing branding and publicity of transactional banking for CIB clients, e.g., thought leadership, social media strategy, and leading branding at key conferences. Embed critical metrics to ensure activity is driving measurable performance outputs, working across CIB to develop effective performance reporting for the team. In addition, lead the team that works in the Managing Director's office to deliver the business goals and assist the MD efficiently. Lead a successful Go-to-Market team to grow capabilities within the Transaction Banking business while personally investing in the growth of own and others' capabilities in the organisation through enabling consistent growth and development of colleagues. Why Lloyds Banking Group? If you think all banks are the same, you'd be wrong. We're an innovative, fast-changing business that's shaping finance as a force for good. A bank that's empowering its people to innovate, explore possibilities and grow with purpose. What we need from you? Cash Management and Payment Solutions leader with expertise across various aspects of the team. Experienced in leading diverse, hard-working teams whilst delivering key financial and non-financial targets. Extensive Industry awareness - well informed about transactional banking products and services. Experience in influencing and negotiating with senior partners across the business (Executive Level). About working for us! Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity, or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it's why we especially welcome applications from under-represented groups. We're disability confident. So, if you'd like reasonable adjustments to be made to our recruitment processes, just let us know. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual performance-related bonus Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days' holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies If you're excited by the thought of becoming part of our team, get in touch. We'd love to hear from you. By joining our Talent Community your profile will be visible to our recruitment teams, who are constantly looking to match outstanding talent with our current and future opportunities. Just complete the short form and we'll be able to keep you up to date. At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.
An experienced Pre Construction Manager, who can bring knowledge within the Design & Build world is now needed by an established and award-winning fit out contractor. This will be a hybrid position, based from home and their central London office. The Pre Construction Manager Role The Pre Construction Manager will have the opportunity to work alongisde clients from a myriad of industires, helping them with their latest commercial office design. The Pre Construction Manager will be responsible for the progression and strategy of client relationships, within the office and commercial arenas with projects ranging from £2.5M - £12M. You will work on Pre-Contract bidding and contract support and have involvement in prospective client pitch presentations. Due to the end clients demanding high spec and high standards, the Pre Construction Manager should have a strong eye for detail. The Pre Construction Manager Bring 5+ years of Pre Con Manager or Estimator experience Can bring a business development background. Knowledge of Fit Out Evidence of supporting at the front end of pitches Knowledge of Design & Build or Detail & Build is a must Strong communicator Strong eye for details Projects will consist of high-quality materials. In return £70,000 - £80,000 Company performance bonus 25 personal days annual leave Birthday off Vouchers More benefits each year at company Competitive Pension contribution Opportunity to join a growing organisation. Travel paid for Genuine scope into Associate and Director levels Great support network If you are a Pre Construction Manager looking for an exciting move like this, please contact Luke Carroll at Ernest and Florent. (phone number removed) Pre-Con / Pre-Construction / Pre-Con Manager / London / High End / Fit Out / Commercial / Retail / Office Ref: LC(phone number removed)
May 13, 2024
Full time
An experienced Pre Construction Manager, who can bring knowledge within the Design & Build world is now needed by an established and award-winning fit out contractor. This will be a hybrid position, based from home and their central London office. The Pre Construction Manager Role The Pre Construction Manager will have the opportunity to work alongisde clients from a myriad of industires, helping them with their latest commercial office design. The Pre Construction Manager will be responsible for the progression and strategy of client relationships, within the office and commercial arenas with projects ranging from £2.5M - £12M. You will work on Pre-Contract bidding and contract support and have involvement in prospective client pitch presentations. Due to the end clients demanding high spec and high standards, the Pre Construction Manager should have a strong eye for detail. The Pre Construction Manager Bring 5+ years of Pre Con Manager or Estimator experience Can bring a business development background. Knowledge of Fit Out Evidence of supporting at the front end of pitches Knowledge of Design & Build or Detail & Build is a must Strong communicator Strong eye for details Projects will consist of high-quality materials. In return £70,000 - £80,000 Company performance bonus 25 personal days annual leave Birthday off Vouchers More benefits each year at company Competitive Pension contribution Opportunity to join a growing organisation. Travel paid for Genuine scope into Associate and Director levels Great support network If you are a Pre Construction Manager looking for an exciting move like this, please contact Luke Carroll at Ernest and Florent. (phone number removed) Pre-Con / Pre-Construction / Pre-Con Manager / London / High End / Fit Out / Commercial / Retail / Office Ref: LC(phone number removed)
Job Title: Head of Pre-Construction/Business Development Manager Salary : £90,000 - £95,000 Location : Staines Reporting to: Operations Director Job Description: The Head of Pre-Construction/Business Development Manager will oversee and manage all tenders / enquiries. The post holder will ensure that all tenders are completed on time and to the required standard. Managing client expectations will be a key purpose of the role along with managing the handover process to our projects delivery team upon project award. In addition to this, the post holder will also offer technical support to the projects delivery team. Responsibilities Be responsible for ensuring bids are submitted on time and to a high standard. Report as required on the progress of each bid against agreed programme. Review technical solutions to ensure most cost efficient solutions are submitted Present internally for approval, information including technical responses, staffing and administration structures for bid preparation. Co-ordinate, prepare and continually review bid submissions Prepare meeting schedules and coordination of the design and construct teams Prepare bid presentations Expand, develop, and maintain new relationships with existing and new clients Provide coaching and mentoring to engineers within own area of expertise. Provide technical advice and guidance within own area of expertise. Contribute to departmental meetings. Carry out other duties consistent with the job-holder's knowledge and skills which are necessary for the satisfactory completion of contracts or business goals. Requirements An enquiring approach with a desire to explore innovative ideas whilst still understanding the need for a good commercial balance. Good understanding and technical knowledge / qualifications within commercial gas, plumbing, HVAC, BMS industries - essential. Good understanding and technical knowledge within the electrical industry - essential. Experience in a customer facing role, with a proven track record of building client relationships - essential. Ability to understand and produce estimates / tenders - essential. Scrutinise and verify supplier and subcontractor quotations for compliance with applicable specifications. Ability to read drawings and design specifications - essential. Evidence of continued professional development - essential. Proven management skills - proven ability to lead and manage individual performance -essential Good communication skills (written & verbal) - essential. Competent in the use of Microsoft Office programmes - essential Competent in the use of estimation software - essential. Produce management reports, key performance indicators and financial data to demonstrate service delivery and improvement, devising service plans and strategies to meet deadlines and targets Qualifications include : Qualifications within the industry - essential 10 years experience within senior role - desirable Bidding/sales experience - essential Current good standing relationships with clients are a plus Current good standing relationships with mechanical contractors in the area are a plus Excellent oral and written communication skills - essential
May 12, 2024
Full time
Job Title: Head of Pre-Construction/Business Development Manager Salary : £90,000 - £95,000 Location : Staines Reporting to: Operations Director Job Description: The Head of Pre-Construction/Business Development Manager will oversee and manage all tenders / enquiries. The post holder will ensure that all tenders are completed on time and to the required standard. Managing client expectations will be a key purpose of the role along with managing the handover process to our projects delivery team upon project award. In addition to this, the post holder will also offer technical support to the projects delivery team. Responsibilities Be responsible for ensuring bids are submitted on time and to a high standard. Report as required on the progress of each bid against agreed programme. Review technical solutions to ensure most cost efficient solutions are submitted Present internally for approval, information including technical responses, staffing and administration structures for bid preparation. Co-ordinate, prepare and continually review bid submissions Prepare meeting schedules and coordination of the design and construct teams Prepare bid presentations Expand, develop, and maintain new relationships with existing and new clients Provide coaching and mentoring to engineers within own area of expertise. Provide technical advice and guidance within own area of expertise. Contribute to departmental meetings. Carry out other duties consistent with the job-holder's knowledge and skills which are necessary for the satisfactory completion of contracts or business goals. Requirements An enquiring approach with a desire to explore innovative ideas whilst still understanding the need for a good commercial balance. Good understanding and technical knowledge / qualifications within commercial gas, plumbing, HVAC, BMS industries - essential. Good understanding and technical knowledge within the electrical industry - essential. Experience in a customer facing role, with a proven track record of building client relationships - essential. Ability to understand and produce estimates / tenders - essential. Scrutinise and verify supplier and subcontractor quotations for compliance with applicable specifications. Ability to read drawings and design specifications - essential. Evidence of continued professional development - essential. Proven management skills - proven ability to lead and manage individual performance -essential Good communication skills (written & verbal) - essential. Competent in the use of Microsoft Office programmes - essential Competent in the use of estimation software - essential. Produce management reports, key performance indicators and financial data to demonstrate service delivery and improvement, devising service plans and strategies to meet deadlines and targets Qualifications include : Qualifications within the industry - essential 10 years experience within senior role - desirable Bidding/sales experience - essential Current good standing relationships with clients are a plus Current good standing relationships with mechanical contractors in the area are a plus Excellent oral and written communication skills - essential
Job Title: Senior Technical Engineer Location: Northwich, Cheshire Job Type: Office & Field based Salary: Up to 40,000 DOE Our client, an award winning Managed Service Provider based in the heart of Cheshire are expanding their growing team and are on the lookout to employ a Senior Technical Engineer. The company provide IT Support to clients within Cheshire and the North West including cloud services, cyber security, software development and business continuity. Benefits: Free parking on site 28 days annual leave Company van provided Fuel card or mileage covered Collaborative team environment Technical Skills Required: MS stack, Active Directory and 365 services, Azure VMware / Hyper-V - Creating VMs, installed etc Networking - Routing, switches, firewalls - protocols, configurations, installs WAN, LAN, DNS, DHCP, TCP/IP Project experience Carried out or assisted with IT audits Responsibilities: Audit new customers IT, produce reports and discuss findings and recommendations Work on client and company projects (previous project experience essential) Diagnose software & hardware issues Provide exceptional standard of customer service, efficiently responding to enquiries, maintaining contact and logging results. Work in a collaborative team, giving help to colleagues when required Abide by companies policies and procedures Be professional, a team player, willingness to learn and great communication skills Highly Desired: MSP Background / previous experience Obtained Microsoft Certifications Strong project background Additional pay can also be obtained through on call working (1 week in 4 on call) and occasional weekend work to bump up your salary! You must be a team player, organised, have strong problem solving skills, be willing to travel to customer sites and help junior members of staff. If the above skills match your current profile and you are interested in the position, please apply for immediate consideration! Key Skills: Senior IT Engineer, 2nd/3rd Line Engineer, Senior Technical Support, 3rd Line IT Support, 2nd Line IT Engineer, Technical Engineer, Snr Tech Engineer In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
May 12, 2024
Full time
Job Title: Senior Technical Engineer Location: Northwich, Cheshire Job Type: Office & Field based Salary: Up to 40,000 DOE Our client, an award winning Managed Service Provider based in the heart of Cheshire are expanding their growing team and are on the lookout to employ a Senior Technical Engineer. The company provide IT Support to clients within Cheshire and the North West including cloud services, cyber security, software development and business continuity. Benefits: Free parking on site 28 days annual leave Company van provided Fuel card or mileage covered Collaborative team environment Technical Skills Required: MS stack, Active Directory and 365 services, Azure VMware / Hyper-V - Creating VMs, installed etc Networking - Routing, switches, firewalls - protocols, configurations, installs WAN, LAN, DNS, DHCP, TCP/IP Project experience Carried out or assisted with IT audits Responsibilities: Audit new customers IT, produce reports and discuss findings and recommendations Work on client and company projects (previous project experience essential) Diagnose software & hardware issues Provide exceptional standard of customer service, efficiently responding to enquiries, maintaining contact and logging results. Work in a collaborative team, giving help to colleagues when required Abide by companies policies and procedures Be professional, a team player, willingness to learn and great communication skills Highly Desired: MSP Background / previous experience Obtained Microsoft Certifications Strong project background Additional pay can also be obtained through on call working (1 week in 4 on call) and occasional weekend work to bump up your salary! You must be a team player, organised, have strong problem solving skills, be willing to travel to customer sites and help junior members of staff. If the above skills match your current profile and you are interested in the position, please apply for immediate consideration! Key Skills: Senior IT Engineer, 2nd/3rd Line Engineer, Senior Technical Support, 3rd Line IT Support, 2nd Line IT Engineer, Technical Engineer, Snr Tech Engineer In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Back-End Developer - Contract Vacancy IR35 Status: Outside Rate: 300 - 325 p/d Working Location: Remote Contract Length: 3 months My client has a requirement for Back-End Developer on a 3-month contract. The client is a Telemedicine start-up that are in the process of developing a new web application. You will be part of an agile development team, that builds and works on software systems on top of the Microsoft.NET development stack. You will be involved in assigned areas of development from design to development to testing as identified by Senior Developer. This will include performing Hardware and Software design work as required of the company on projects as identified by the Senior Developer and Group Technical Director. The client requires Developers to be educated up to MSc level. The client currently has various workstreams such as: Directory integration, similar to a Yellow Pages format with integration for text, voicemail and pictures. Google Maps Integration API Health Code integration APIs Nuance API for voice recognition Payment Integration Bidding and matching algorithms Microsoft SHIFTS calendar booking E-commerce Store Azure Security Technical Requirement ASP.Net C# Azure API Integration If the skill set is relevant, matches your experience and you're interested, please apply now. In Technology Group Ltd is acting as an Employment Business in relation to this vacancy.
May 12, 2024
Contractor
Back-End Developer - Contract Vacancy IR35 Status: Outside Rate: 300 - 325 p/d Working Location: Remote Contract Length: 3 months My client has a requirement for Back-End Developer on a 3-month contract. The client is a Telemedicine start-up that are in the process of developing a new web application. You will be part of an agile development team, that builds and works on software systems on top of the Microsoft.NET development stack. You will be involved in assigned areas of development from design to development to testing as identified by Senior Developer. This will include performing Hardware and Software design work as required of the company on projects as identified by the Senior Developer and Group Technical Director. The client requires Developers to be educated up to MSc level. The client currently has various workstreams such as: Directory integration, similar to a Yellow Pages format with integration for text, voicemail and pictures. Google Maps Integration API Health Code integration APIs Nuance API for voice recognition Payment Integration Bidding and matching algorithms Microsoft SHIFTS calendar booking E-commerce Store Azure Security Technical Requirement ASP.Net C# Azure API Integration If the skill set is relevant, matches your experience and you're interested, please apply now. In Technology Group Ltd is acting as an Employment Business in relation to this vacancy.