Security Contract Manager Salary: 42,000 + car/car allowance Location: This is a field based role. As a guide, applicants should live close to the M25 SOUTH: for example Surrey, Sussex, Richmond, Croydon etc. Tremendous opportunity to manage the delivery of security services to a portfolio of high-profile corporate sites. We are seeking a candidate that can drive service excellence and lead a large professional security team. You should have prior experience in the security sector managing a portfolio of client accounts/contracts. Applicants must meet the following criteria: Experience in a similar security industry role managing a portfolio of sites/contracts A positive people manager with experience leading customer focused security teams Strong commercial acumen The ability to influence senior stakeholders in a quality focused manner Key duties and responsibilities will include Responsibility for the management of a portfolio of sites Drive stakeholder engagement and client satisfaction across accounts Budget management Management and leadership of site based teams Regular client meetings across sites to ensure maximum client engagement Manage the mobilisation of new contracts Conduct and monitor staff appraisals including HR / disciplinary issues Recruitment, training and development Production of high quality reports to senior leadership teams and client contacts Established as a Security Recruitment specialist Momentum Recruitment provide a quality focused recruitment service for the provision of permanent, contract & temporary staff across the EMEA region. Momentum Recruitment covers the following markets. Corporate Security Security Guarding - Management & Operations Security Guarding - Officer & site personnel staff Retail Loss Prevention, Audit & Fraud Security Sales & Business Development Electronic Security Risk Management
May 12, 2024
Full time
Security Contract Manager Salary: 42,000 + car/car allowance Location: This is a field based role. As a guide, applicants should live close to the M25 SOUTH: for example Surrey, Sussex, Richmond, Croydon etc. Tremendous opportunity to manage the delivery of security services to a portfolio of high-profile corporate sites. We are seeking a candidate that can drive service excellence and lead a large professional security team. You should have prior experience in the security sector managing a portfolio of client accounts/contracts. Applicants must meet the following criteria: Experience in a similar security industry role managing a portfolio of sites/contracts A positive people manager with experience leading customer focused security teams Strong commercial acumen The ability to influence senior stakeholders in a quality focused manner Key duties and responsibilities will include Responsibility for the management of a portfolio of sites Drive stakeholder engagement and client satisfaction across accounts Budget management Management and leadership of site based teams Regular client meetings across sites to ensure maximum client engagement Manage the mobilisation of new contracts Conduct and monitor staff appraisals including HR / disciplinary issues Recruitment, training and development Production of high quality reports to senior leadership teams and client contacts Established as a Security Recruitment specialist Momentum Recruitment provide a quality focused recruitment service for the provision of permanent, contract & temporary staff across the EMEA region. Momentum Recruitment covers the following markets. Corporate Security Security Guarding - Management & Operations Security Guarding - Officer & site personnel staff Retail Loss Prevention, Audit & Fraud Security Sales & Business Development Electronic Security Risk Management
Search by job title, location, department, category, etc. Apply Now First Name (required) Last Name (required) Email (required) Keep me informed about similar roles Acknowledge and Provide Consent (required) Zoomies help people stay connected so they can get more done together. We've built a best in class unified communications platform and today help people communicate better around the world. We're problem-solvers working at a fast pace to design solutions with our customers and users in mind. Here, you'll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse and inclusive environment. What you can expect Zoom is looking for a Senior Commercial Counsel to join our award-winning and dynamic-legal team. This role is a great opportunity for a lawyer with a passion for technology, excellent problem-solving skills, and an ability to thrive in a cutting-edge environment. The primary responsibility will be to review, draft, advise, and negotiate complex customer-facing technology contracts. In addition, the position will be called upon to provide a variety of other general commercial legal services to the organization and its constituents. The ideal candidate will have excellent communication skills to interface with the sales team, cross-functional teams, and external customers. This position reports to Sr. Commercial Counsel (Manager). Responsibilities Review, draft, and negotiate SaaS master subscription agreements, master services agreements, data processing addendums and agreements, professional services agreements, statements of work, service schedules, support and service level terms, and other legal documentation. Provide legal and business advice to the organization with a primary focus on SaaS agreements and cloud-subscription agreements. Ensure that all contracts are consistent with internal corporate policies, revenue recognition requirements, processes, and risk tolerances. Lead strategic and cross functional projects in support of the Commercial Legal Team to achieve legal and business objectives. Work cross-functionally to draft commercial terms for new products and services. Assist with the creation of contract templates, playbooks, guides, and policies. Become a trusted advisor and business partner across the company by assisting and advising the business and internal constituents. What we're looking for 15 + years combined experience (which may be a combination of law firm and in-house legal department experience, with experience in a fast-paced US technology company preferrable). Law Degree from an accredited institution. Active license to practice law in at least one EU/UK jurisdiction and able to provide legal advice under applicable rules. Fluency in another language (Spanish, French, Arabic) is an advantage. Excellent negotiation, drafting, and communication skills with the ability to support sales departments and an ability to lead diverse teams through complex and time-sensitive negotiations and projects. Proven track record of identifying, creating, and implementing contract process improvements. Experience supporting SaaS or cloud organizations and related revenue recognition concepts and issues. Experience with data privacy and security laws and related contract provisions. Ability to manage multiple clients' demands and projects with shifting priorities in a fast paced and dynamic environment. Ability to communicate effectively, empathize with others, and resolve conflicts or disagreements. Highly responsive with a service-oriented attitude with the ability to give succinct, commercially-driven legal advice. Ways of Working Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting. Benefits As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information. About Us Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We're problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you'll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment. Our Commitment We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines. We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law. If you need any assistance or accommodations due to a medical condition, or if you need assistance accessing our website or completing the application process, please let us know by emailing us at . About The TeamThis role will be joining the Zoom Contact Center Software Engineering team. Zoom Contact Center is an omni-channel contact center that's optimized for video and integrated into the same Zoom experience. Zoom Contact Center brings Sponsorship NOT available for this position What you can expectYou can expect opportunities to work on our hybrid systems spanning the globe. The SRE installs, configures, and monitors new systems within a network of global data centers CC - Sr. Consulting Solution Engineer (Based in Tokyo)What you can expectYou will lead CX Presales and Solution Consulting in the region, supporting the Japan CX Sales Specialist and field teams. You will act as a trusted advisor, providing tec Zoom is aware of scams that involve fake Zoom job listings posted on third-party sites. Responding applicants are contacted primarily over email, InMail and/or chat applications by people impersonating Zoom employees. Eventually a fake offer letter is sent in exchange for personal identification information as part of a fake new-hire screening process. Please be advised that these offers, communications and impersonations are illegitimate and fraudulent. All communication with Zoom employees come from a email address. Zoom job applicants complete an interview process including in-person (on Zoom) meetings and phone calls. Our process also requires you to create an account with our applicant tracking system, Workday. Zoom will never ask for your personally identifying information during the interview process or ask you to pay money or purchase equipment. If you have received a message from Zoom that appears suspicious, please contact . Sign up for job alerts Find roles that are just the right fit for you, delivered straight to your inbox. The next opportunity you see could become your new career. First Name (required) Last Name (required) Email (required) Job Alert Categories Categories Legal (LG) Phone Acknowledge and Provide Consent (required)
May 12, 2024
Full time
Search by job title, location, department, category, etc. Apply Now First Name (required) Last Name (required) Email (required) Keep me informed about similar roles Acknowledge and Provide Consent (required) Zoomies help people stay connected so they can get more done together. We've built a best in class unified communications platform and today help people communicate better around the world. We're problem-solvers working at a fast pace to design solutions with our customers and users in mind. Here, you'll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse and inclusive environment. What you can expect Zoom is looking for a Senior Commercial Counsel to join our award-winning and dynamic-legal team. This role is a great opportunity for a lawyer with a passion for technology, excellent problem-solving skills, and an ability to thrive in a cutting-edge environment. The primary responsibility will be to review, draft, advise, and negotiate complex customer-facing technology contracts. In addition, the position will be called upon to provide a variety of other general commercial legal services to the organization and its constituents. The ideal candidate will have excellent communication skills to interface with the sales team, cross-functional teams, and external customers. This position reports to Sr. Commercial Counsel (Manager). Responsibilities Review, draft, and negotiate SaaS master subscription agreements, master services agreements, data processing addendums and agreements, professional services agreements, statements of work, service schedules, support and service level terms, and other legal documentation. Provide legal and business advice to the organization with a primary focus on SaaS agreements and cloud-subscription agreements. Ensure that all contracts are consistent with internal corporate policies, revenue recognition requirements, processes, and risk tolerances. Lead strategic and cross functional projects in support of the Commercial Legal Team to achieve legal and business objectives. Work cross-functionally to draft commercial terms for new products and services. Assist with the creation of contract templates, playbooks, guides, and policies. Become a trusted advisor and business partner across the company by assisting and advising the business and internal constituents. What we're looking for 15 + years combined experience (which may be a combination of law firm and in-house legal department experience, with experience in a fast-paced US technology company preferrable). Law Degree from an accredited institution. Active license to practice law in at least one EU/UK jurisdiction and able to provide legal advice under applicable rules. Fluency in another language (Spanish, French, Arabic) is an advantage. Excellent negotiation, drafting, and communication skills with the ability to support sales departments and an ability to lead diverse teams through complex and time-sensitive negotiations and projects. Proven track record of identifying, creating, and implementing contract process improvements. Experience supporting SaaS or cloud organizations and related revenue recognition concepts and issues. Experience with data privacy and security laws and related contract provisions. Ability to manage multiple clients' demands and projects with shifting priorities in a fast paced and dynamic environment. Ability to communicate effectively, empathize with others, and resolve conflicts or disagreements. Highly responsive with a service-oriented attitude with the ability to give succinct, commercially-driven legal advice. Ways of Working Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting. Benefits As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information. About Us Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We're problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you'll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment. Our Commitment We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines. We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law. If you need any assistance or accommodations due to a medical condition, or if you need assistance accessing our website or completing the application process, please let us know by emailing us at . About The TeamThis role will be joining the Zoom Contact Center Software Engineering team. Zoom Contact Center is an omni-channel contact center that's optimized for video and integrated into the same Zoom experience. Zoom Contact Center brings Sponsorship NOT available for this position What you can expectYou can expect opportunities to work on our hybrid systems spanning the globe. The SRE installs, configures, and monitors new systems within a network of global data centers CC - Sr. Consulting Solution Engineer (Based in Tokyo)What you can expectYou will lead CX Presales and Solution Consulting in the region, supporting the Japan CX Sales Specialist and field teams. You will act as a trusted advisor, providing tec Zoom is aware of scams that involve fake Zoom job listings posted on third-party sites. Responding applicants are contacted primarily over email, InMail and/or chat applications by people impersonating Zoom employees. Eventually a fake offer letter is sent in exchange for personal identification information as part of a fake new-hire screening process. Please be advised that these offers, communications and impersonations are illegitimate and fraudulent. All communication with Zoom employees come from a email address. Zoom job applicants complete an interview process including in-person (on Zoom) meetings and phone calls. Our process also requires you to create an account with our applicant tracking system, Workday. Zoom will never ask for your personally identifying information during the interview process or ask you to pay money or purchase equipment. If you have received a message from Zoom that appears suspicious, please contact . Sign up for job alerts Find roles that are just the right fit for you, delivered straight to your inbox. The next opportunity you see could become your new career. First Name (required) Last Name (required) Email (required) Job Alert Categories Categories Legal (LG) Phone Acknowledge and Provide Consent (required)
Your Role Salesforce Senior Technical Architects are Salesforce platform experts who can take the puzzle-pieces that are a client's business requirements, and design masterpiece solutions. Creativity in problem solving as well as being an excellent listener are probably the most emphasised facets of a Salesforce Senior Technical Architect. Your Impact Identifying how a client's architecture fits together and providing strategic and technical advice Understanding business and technical requirements and translating these into technical solutions Analysing business processes and identifying alternative solutions, assessing feasibility and recommending new approaches typically seeking to exploit new technology components Modelling processes, architecture, data structures and information required to support Publicis Sapient and their clients' projects Leading the review and creation of an information systems strategy Developing enterprise-grade architecture and processes which truly utilise and realise the value of (url removed) application technology Ensuring both business strategy and technological direction is aligned Taking a collaborative role in developing and enforcing Publicis Sapient set of architecture and development libraries and whitepapers Setting standards for programming tools and techniques and advise on their application and compliance Supporting project managers in all stages of the software development process Assigning work through the correct communication channels to technical consultants and monitor performance providing advice, guidance and assistance Qualifications Your skills & experience Extensive experience working as a Salesforce Technical Architect with large size customers including solving Enterprise Architectural challenges Proven experience implementing nCino cloud based banking software for Enterprise Scale Financial Services clients Comfortable advising, mentoring, educating and influencing diverse teams on topics including Data Management, Integration, Security, Application Design as they relate to the Salesforce Platform Demonstrable senior stakeholder management skills and experience Proven aptitude to rapidly learn new technologies Excellent interpersonal and communications skills Solid presentation and facilitation skills Proven leadership and consulting skills to build trust relationship with customers Ability to lead a range of workshops e.g. Discovery, Solution Design and Delivery Certified Application Architect and/or Certified System Architect Hands-on delivery skills Able to mentor talented individuals as part of a defined career framework Eagerness to co-define and deliver advisory sessions for strategic initiatives Help towards the development of the practice and build reusable frameworks Ability to work independently and as part of a distributed team and a willingness to take ownership of problems Bachelor's degree in a technical or business management field Set yourself apart with Design and development experience with alternative software platforms and programming languages Examples of where you have striven for product stability by balancing the optimal amounts of Salesforce configuration and custom code to solutions Examples of re-using custom built frameworks in Salesforce to save time, cost or reduce risk (including creation of Accelerators) Additional Information Publicis Sapient UK is a Disability Confident employer and is dedicated to fostering an inclusive and accessible work environment. We encourage individuals with disabilities and long-term conditions to apply for this position, and we will provide adjustments where possible throughout the recruitment process. If you require any adjustments at any point in the process, please get in touch as soon as possible by emailing (url removed) . Publicis Sapient UK will then work with you to explore and implement adjustments as and where these are possible. If you have any questions regarding adjustments, please email us at (url removed) We have got you and your family covered with 25 days paid annual leave (plus bank holidays), life assurance, dental insurance, income protection, critical illness cover, private healthcare for you AND your family (pre-existing conditions included), and a pension We know the importance of health and wellbeing so offer you extensive retail discount offers and further reimbursement towards activities that contribute to a healthier lifestyle We are proud to actively invest in your learning through various learning platforms Diversity and inclusion aren't just buzzwords. We offer an inclusive environment through our inspirational business resource groups and work with you to give back to the local community through CSR efforts Company Description Publicis Sapient is a digital transformation partner helping established organisations get to their future, digitally-enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting and customer obsession to accelerate our clients' businesses through designing the products and services their customers truly value
May 12, 2024
Full time
Your Role Salesforce Senior Technical Architects are Salesforce platform experts who can take the puzzle-pieces that are a client's business requirements, and design masterpiece solutions. Creativity in problem solving as well as being an excellent listener are probably the most emphasised facets of a Salesforce Senior Technical Architect. Your Impact Identifying how a client's architecture fits together and providing strategic and technical advice Understanding business and technical requirements and translating these into technical solutions Analysing business processes and identifying alternative solutions, assessing feasibility and recommending new approaches typically seeking to exploit new technology components Modelling processes, architecture, data structures and information required to support Publicis Sapient and their clients' projects Leading the review and creation of an information systems strategy Developing enterprise-grade architecture and processes which truly utilise and realise the value of (url removed) application technology Ensuring both business strategy and technological direction is aligned Taking a collaborative role in developing and enforcing Publicis Sapient set of architecture and development libraries and whitepapers Setting standards for programming tools and techniques and advise on their application and compliance Supporting project managers in all stages of the software development process Assigning work through the correct communication channels to technical consultants and monitor performance providing advice, guidance and assistance Qualifications Your skills & experience Extensive experience working as a Salesforce Technical Architect with large size customers including solving Enterprise Architectural challenges Proven experience implementing nCino cloud based banking software for Enterprise Scale Financial Services clients Comfortable advising, mentoring, educating and influencing diverse teams on topics including Data Management, Integration, Security, Application Design as they relate to the Salesforce Platform Demonstrable senior stakeholder management skills and experience Proven aptitude to rapidly learn new technologies Excellent interpersonal and communications skills Solid presentation and facilitation skills Proven leadership and consulting skills to build trust relationship with customers Ability to lead a range of workshops e.g. Discovery, Solution Design and Delivery Certified Application Architect and/or Certified System Architect Hands-on delivery skills Able to mentor talented individuals as part of a defined career framework Eagerness to co-define and deliver advisory sessions for strategic initiatives Help towards the development of the practice and build reusable frameworks Ability to work independently and as part of a distributed team and a willingness to take ownership of problems Bachelor's degree in a technical or business management field Set yourself apart with Design and development experience with alternative software platforms and programming languages Examples of where you have striven for product stability by balancing the optimal amounts of Salesforce configuration and custom code to solutions Examples of re-using custom built frameworks in Salesforce to save time, cost or reduce risk (including creation of Accelerators) Additional Information Publicis Sapient UK is a Disability Confident employer and is dedicated to fostering an inclusive and accessible work environment. We encourage individuals with disabilities and long-term conditions to apply for this position, and we will provide adjustments where possible throughout the recruitment process. If you require any adjustments at any point in the process, please get in touch as soon as possible by emailing (url removed) . Publicis Sapient UK will then work with you to explore and implement adjustments as and where these are possible. If you have any questions regarding adjustments, please email us at (url removed) We have got you and your family covered with 25 days paid annual leave (plus bank holidays), life assurance, dental insurance, income protection, critical illness cover, private healthcare for you AND your family (pre-existing conditions included), and a pension We know the importance of health and wellbeing so offer you extensive retail discount offers and further reimbursement towards activities that contribute to a healthier lifestyle We are proud to actively invest in your learning through various learning platforms Diversity and inclusion aren't just buzzwords. We offer an inclusive environment through our inspirational business resource groups and work with you to give back to the local community through CSR efforts Company Description Publicis Sapient is a digital transformation partner helping established organisations get to their future, digitally-enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting and customer obsession to accelerate our clients' businesses through designing the products and services their customers truly value
Global Technology Solutions Ltd
Stoke-on-trent, Staffordshire
Ideal location - Stoke on Trent Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Stoke on Trent . Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served 'Field Service Engineer', a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve : Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. Ability to follow documented procedures and adhere to safety and ESD precautions at all times. Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. Ensure process, procedural and contractual agreements are being followed correctly. Endeavour to provide all customers with the best level of customer service and support. Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. Work proactively with call allocators to ensure SLA's are met in the most economic way. Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded Any additional activity as directed by Senior Management Key Experience Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. Manufacturer recognised accreditations, I.E. HP/IBM/Dell. Both Server and Desktop. At least 6 years customer facing IT industry experience. Capable of working independently on a wide range of products. Excellent communication skills. Excellent proven organisational and customer service skills. Able to work under pressure. Able to maintain a consistent high standard of quality and professionalism. Excellent Time management skills. Team Player - ability to work as part of the team to deliver operational excellence. Awareness of ITIL methodologies and best practice. Previous employment in a similar role. Ability to show flexibility to help the changing needs of the team. Adhere to company standards and procedures at all times unless otherwise directed. Maintain excellent customer relationships. Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) Laptop Hardware break fix skills (replace all components) Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) Will form part of an on call rota covering 24 7 365 call outs Senior Engineer good to have experience/skills Netapp - major advantage to hold this Retail/Point of Sale (POS) Personal Attribute Highly enthusiastic, approachable and self motivated to achieve targets. Ability to prioritise workload effectively. A Methodical and accurate approach to the job is critical. Team focused - a genuine passion to deliver excellence through continuous development and improvement. Be able to remain positive at all times and influence those around you. Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. Good relationship management skills. Previous Senior Field Engineer experience desirable. Analytical, with exceptional attention to detail. Innovative thinking, in terms of service quality and improvements Full UK Driving Licence. 'In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy. JBRP1_UKTJ
May 10, 2024
Full time
Ideal location - Stoke on Trent Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Stoke on Trent . Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served 'Field Service Engineer', a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve : Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. Ability to follow documented procedures and adhere to safety and ESD precautions at all times. Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. Ensure process, procedural and contractual agreements are being followed correctly. Endeavour to provide all customers with the best level of customer service and support. Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. Work proactively with call allocators to ensure SLA's are met in the most economic way. Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded Any additional activity as directed by Senior Management Key Experience Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. Manufacturer recognised accreditations, I.E. HP/IBM/Dell. Both Server and Desktop. At least 6 years customer facing IT industry experience. Capable of working independently on a wide range of products. Excellent communication skills. Excellent proven organisational and customer service skills. Able to work under pressure. Able to maintain a consistent high standard of quality and professionalism. Excellent Time management skills. Team Player - ability to work as part of the team to deliver operational excellence. Awareness of ITIL methodologies and best practice. Previous employment in a similar role. Ability to show flexibility to help the changing needs of the team. Adhere to company standards and procedures at all times unless otherwise directed. Maintain excellent customer relationships. Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) Laptop Hardware break fix skills (replace all components) Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) Will form part of an on call rota covering 24 7 365 call outs Senior Engineer good to have experience/skills Netapp - major advantage to hold this Retail/Point of Sale (POS) Personal Attribute Highly enthusiastic, approachable and self motivated to achieve targets. Ability to prioritise workload effectively. A Methodical and accurate approach to the job is critical. Team focused - a genuine passion to deliver excellence through continuous development and improvement. Be able to remain positive at all times and influence those around you. Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. Good relationship management skills. Previous Senior Field Engineer experience desirable. Analytical, with exceptional attention to detail. Innovative thinking, in terms of service quality and improvements Full UK Driving Licence. 'In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy. JBRP1_UKTJ
Main Purpose of JobTo provide a dedicated knowledge level and skills application on all types of datacommunications ranging from simple e-mail applications to complex computer networks involving the use of devices such as routers or switches.To provide installation and commissioning engineering resource in the field world-wide for MoD/Gov systems, at times short noticeTo lend technical support to business generation aspects of the Organisation inrelation to the productTo support MoD Systems with the build and test of new or repaired systemsTo be a lead field representative of our client for installations, providing training toother engineersKey TasksTo assist MOD System engineering with product & services evaluation consistentwith the Company strategy based on requirements from Sales, Marketing, management, etc or self generated.supporting MOD Systems Engineering projects through lifecycle, design, prototype, build, install, integration and testing. With supporting documentation.To carry out verification of design solutions, through testing as advised by thesystems engineering managerTo provide assistance to the projects office for any escalated faults.To provide training on terminals as required, for bespoke solutionsTo work with management and marketing initiatives on technical aspects of product marketing and arrange and support suitable customer demonstration facilitiesTo understand the use of Cryptographic equipment and its impact and use in our client's applied systemsSet-up and Demonstration of complex satellite communication systems to meet customers' needs.performing System Administration tasks as required Experience/Skills/QualificationsSatcom terminal experience required (DVB/Inmarsat)Must hold, or have the ability to achieve, DV Security ClearanceExcellent communication and time management skillsGood administration skillsFlexible and pro-activeAwareness of MoD systems and requirementsBroad IT & Network skills required,Professional registration desirableNVQ Level 4 Desirable or similar levelBroad knowledge of Network installation requiredMost Difficult Part of JobGood knowledge in satcom solutionsUnderstanding of networks and design
May 09, 2024
Full time
Main Purpose of JobTo provide a dedicated knowledge level and skills application on all types of datacommunications ranging from simple e-mail applications to complex computer networks involving the use of devices such as routers or switches.To provide installation and commissioning engineering resource in the field world-wide for MoD/Gov systems, at times short noticeTo lend technical support to business generation aspects of the Organisation inrelation to the productTo support MoD Systems with the build and test of new or repaired systemsTo be a lead field representative of our client for installations, providing training toother engineersKey TasksTo assist MOD System engineering with product & services evaluation consistentwith the Company strategy based on requirements from Sales, Marketing, management, etc or self generated.supporting MOD Systems Engineering projects through lifecycle, design, prototype, build, install, integration and testing. With supporting documentation.To carry out verification of design solutions, through testing as advised by thesystems engineering managerTo provide assistance to the projects office for any escalated faults.To provide training on terminals as required, for bespoke solutionsTo work with management and marketing initiatives on technical aspects of product marketing and arrange and support suitable customer demonstration facilitiesTo understand the use of Cryptographic equipment and its impact and use in our client's applied systemsSet-up and Demonstration of complex satellite communication systems to meet customers' needs.performing System Administration tasks as required Experience/Skills/QualificationsSatcom terminal experience required (DVB/Inmarsat)Must hold, or have the ability to achieve, DV Security ClearanceExcellent communication and time management skillsGood administration skillsFlexible and pro-activeAwareness of MoD systems and requirementsBroad IT & Network skills required,Professional registration desirableNVQ Level 4 Desirable or similar levelBroad knowledge of Network installation requiredMost Difficult Part of JobGood knowledge in satcom solutionsUnderstanding of networks and design
We are looking for an experienced, dynamic, and entrepreneurial talent management leader to join our team as a Senior Talent Partner based in London supporting the AWS Sales, Marketing and Global Services (SMGS) organization. AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. Key job responsibilities The Senior Talent Partner is responsible for ensuring our executive talent management processes (e.g. Directors and VPs) are launched, scaled, and improved upon within the UK and Ireland. This includes leading the talent cadence for comprehensive succession planning, critical role mapping, executive promotions and talent movement at a country and area level (across business lines and functions). In doing so, the Senior Talent Partner ensures UK and Ireland leadership teams are consistently inspecting and assessing their organizational effectiveness, the strength of their leadership teams and succession plans, the depth of our leadership pipeline, their leadership capacity needs, and whether we have an optimal match between critical talent and critical roles. When opportunity to improve is identified, the Senior Talent Partner consults with relevant business leaders and then builds, iterates, and scales solutions to address. This role is responsible for building and launching our first "area focused" talent management strategy, which spans organizations. The Senior Talent Partner is a skilled program manager with talent management capability. They have experience driving strategic people conversations with senior leaders and facilitating conversations across large groups of executives. A day in the life In this role, the Senior Talent Partner will plan, coordinate, and facilitate bi-annual executive level talent reviews for the AWS SMGS UK organization. This is a new mechanism, and requires a leader who is agile, flexible, and keen to test and learn. They will need to work back from the needs of the business vis a vis our talent, driving buy in from HR Directors and the business leaders. Finally, this leader must be strategic and a systems thinker, with the skills necessary to move from "idea" to "process." They will demonstrate analytical capabilities and be able to influence business priorities with data-driven recommendations. They will work closely with HR Business Partners, the AWS Talent Management COE, and other Talent Partners globally to invent and simplify and deliver results for our business. About the team This role sits on the AWS SMGS Executive Talent Management Team reports to the Principal, Talent Partner for EMEA. The primary client(s) for this role are VPs based in UK and Ireland. The Principal, Talent Partner is an influential partner to our leaders and HR business partners, in addition to Talent Partners representing non-EMEA based organizations. We are open to hiring candidates to work out of one of the following locations: London Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. We are open to hiring candidates to work out of one of the following locations: London, GBR - Bachelor's degree, or equivalent experience with 7+ years progressive in Talent Management or Human Resources. - Demonstrates business and HR acumen, including problem-solving skills, critical thinking, and analytical acuity. - Proficient in partnering effectively with senior leaders through skillful navigation of ambiguous situations using strategic planning and effective project management. - Communication, coaching and influencing skills across diverse counterparts, globally. - Is able to work independently, as well as on teams. - Master's Degree in Business, Organizational Psychology, Human Resources Management or related field. - Program Management certification - Experience leading complex program management initiatives across matrixed organizations - Demonstrated agility in thriving within fast-paced and innovative environments. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel:). If calling from Ireland, please dial (tel:).
May 09, 2024
Full time
We are looking for an experienced, dynamic, and entrepreneurial talent management leader to join our team as a Senior Talent Partner based in London supporting the AWS Sales, Marketing and Global Services (SMGS) organization. AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. Key job responsibilities The Senior Talent Partner is responsible for ensuring our executive talent management processes (e.g. Directors and VPs) are launched, scaled, and improved upon within the UK and Ireland. This includes leading the talent cadence for comprehensive succession planning, critical role mapping, executive promotions and talent movement at a country and area level (across business lines and functions). In doing so, the Senior Talent Partner ensures UK and Ireland leadership teams are consistently inspecting and assessing their organizational effectiveness, the strength of their leadership teams and succession plans, the depth of our leadership pipeline, their leadership capacity needs, and whether we have an optimal match between critical talent and critical roles. When opportunity to improve is identified, the Senior Talent Partner consults with relevant business leaders and then builds, iterates, and scales solutions to address. This role is responsible for building and launching our first "area focused" talent management strategy, which spans organizations. The Senior Talent Partner is a skilled program manager with talent management capability. They have experience driving strategic people conversations with senior leaders and facilitating conversations across large groups of executives. A day in the life In this role, the Senior Talent Partner will plan, coordinate, and facilitate bi-annual executive level talent reviews for the AWS SMGS UK organization. This is a new mechanism, and requires a leader who is agile, flexible, and keen to test and learn. They will need to work back from the needs of the business vis a vis our talent, driving buy in from HR Directors and the business leaders. Finally, this leader must be strategic and a systems thinker, with the skills necessary to move from "idea" to "process." They will demonstrate analytical capabilities and be able to influence business priorities with data-driven recommendations. They will work closely with HR Business Partners, the AWS Talent Management COE, and other Talent Partners globally to invent and simplify and deliver results for our business. About the team This role sits on the AWS SMGS Executive Talent Management Team reports to the Principal, Talent Partner for EMEA. The primary client(s) for this role are VPs based in UK and Ireland. The Principal, Talent Partner is an influential partner to our leaders and HR business partners, in addition to Talent Partners representing non-EMEA based organizations. We are open to hiring candidates to work out of one of the following locations: London Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. We are open to hiring candidates to work out of one of the following locations: London, GBR - Bachelor's degree, or equivalent experience with 7+ years progressive in Talent Management or Human Resources. - Demonstrates business and HR acumen, including problem-solving skills, critical thinking, and analytical acuity. - Proficient in partnering effectively with senior leaders through skillful navigation of ambiguous situations using strategic planning and effective project management. - Communication, coaching and influencing skills across diverse counterparts, globally. - Is able to work independently, as well as on teams. - Master's Degree in Business, Organizational Psychology, Human Resources Management or related field. - Program Management certification - Experience leading complex program management initiatives across matrixed organizations - Demonstrated agility in thriving within fast-paced and innovative environments. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel:). If calling from Ireland, please dial (tel:).
Business Development Manager - Device As a Service ( DAAS/Endpoint Management) We are seeking consistent high-achieving Business Development Managers for a newly established team.- Individual contributors who are focused on own targets but who want to work in a team to build pipeline opportunities in order to WIN. We are seeking an out-and-out sales person who is driven by the target. We are seeking someone who has sold consumption services and has a history of success, ideally from an SMB background looking to join a new team who are all pulling in the same direction. You will be Mid-market focussed - whose target market is between 1 thousand and 10 thousand end-users You will be globally literate - target clients are solely Global. The services delivered are to mid-market globally dispersed clients. We are seeking an ambitious, dynamic and highly experienced Business Development Managers to drive the sales and adoption of Device as a Service /Enpoinrt Management solutions. The ideal candidate will possess a deep understanding of data technologies, a proven reputation in the industry built over many years of success, ideally within a specialist vertical, and the ability to develop and maintain strong client relationships. As a BDM, you will play a crucial role in driving the growth and expansion of our business through strategic partnerships, client acquisition, and market development. You will be responsible for ambitious Monthly Recurring Revenue growth by winning and retaining customers for our subscription-based products or services. You will work closely with the sales teams, marketing team, and customer success team to ensure that customers are satisfied and continue to subscribe. Key focus areas will be: Promoting and selling these solutions to businesses and organizations Identifying and acquiring new clients and selling DAAS solutions to meet their network security and connectivity requirements. You will play a crucial role in promoting and selling SASE services, understanding client needs, and building strong, long-term relationships with customers. Key Responsibilities: Business Development Strategy: Develop and execute a comprehensive business development strategy to meet company goals and objectives; Client Acquisition: Identify and engage potential clients by understanding their technology needs and proposing tailored DaaS, Endpoint Management Solutions. Solution Development: Collaborate with the technical team to create custom proposals that align with clients' requirements and budget. Partnerships: Identify and negotiate strategic partnerships with other businesses to expand our reach and market presence Sales Targets: Set and achieve sales targets and revenue goals on a consistent basis. Client Retention: Ensure a high level of client satisfaction and retention through exceptional service and account management. Reporting: Provide regular reports and updates on business development progress to the senior management team. Analyse sales data and trends to identify opportunities for MRR growth and improve sales strategies. Prepare and present regular reports on MRR performance to the management team. Collaborate with the marketing team to develop campaigns and strategies to attract new customers and retain existing ones. Work closely with the customer success team to ensure a seamless onboarding process and ongoing customer support. Product Knowledge: Maintain in-depth knowledge of DaaS/Endpoint management offerings, including device specifications, service packages, and associated benefits. This role offers a fantastic opportunity for a motivated and results-driven individuals to contribute to the growth and success of our Endpoint managememt systems A generous basic salary 100k-125k base with incentives based on client acquisition that will allow you to earn an uncapped remuneration Generous leave benefits Life Assurance Flexible working opportunities Free parking Company scheme EV purchase Reward and recognition schemes This is not a Director level position, we are seeking candidates who have success in this field ideally from a SMB size business looking for the next step in their career and be rewarded accordingly. Candidates must live within commutable distance to the Surrey based office.
May 09, 2024
Full time
Business Development Manager - Device As a Service ( DAAS/Endpoint Management) We are seeking consistent high-achieving Business Development Managers for a newly established team.- Individual contributors who are focused on own targets but who want to work in a team to build pipeline opportunities in order to WIN. We are seeking an out-and-out sales person who is driven by the target. We are seeking someone who has sold consumption services and has a history of success, ideally from an SMB background looking to join a new team who are all pulling in the same direction. You will be Mid-market focussed - whose target market is between 1 thousand and 10 thousand end-users You will be globally literate - target clients are solely Global. The services delivered are to mid-market globally dispersed clients. We are seeking an ambitious, dynamic and highly experienced Business Development Managers to drive the sales and adoption of Device as a Service /Enpoinrt Management solutions. The ideal candidate will possess a deep understanding of data technologies, a proven reputation in the industry built over many years of success, ideally within a specialist vertical, and the ability to develop and maintain strong client relationships. As a BDM, you will play a crucial role in driving the growth and expansion of our business through strategic partnerships, client acquisition, and market development. You will be responsible for ambitious Monthly Recurring Revenue growth by winning and retaining customers for our subscription-based products or services. You will work closely with the sales teams, marketing team, and customer success team to ensure that customers are satisfied and continue to subscribe. Key focus areas will be: Promoting and selling these solutions to businesses and organizations Identifying and acquiring new clients and selling DAAS solutions to meet their network security and connectivity requirements. You will play a crucial role in promoting and selling SASE services, understanding client needs, and building strong, long-term relationships with customers. Key Responsibilities: Business Development Strategy: Develop and execute a comprehensive business development strategy to meet company goals and objectives; Client Acquisition: Identify and engage potential clients by understanding their technology needs and proposing tailored DaaS, Endpoint Management Solutions. Solution Development: Collaborate with the technical team to create custom proposals that align with clients' requirements and budget. Partnerships: Identify and negotiate strategic partnerships with other businesses to expand our reach and market presence Sales Targets: Set and achieve sales targets and revenue goals on a consistent basis. Client Retention: Ensure a high level of client satisfaction and retention through exceptional service and account management. Reporting: Provide regular reports and updates on business development progress to the senior management team. Analyse sales data and trends to identify opportunities for MRR growth and improve sales strategies. Prepare and present regular reports on MRR performance to the management team. Collaborate with the marketing team to develop campaigns and strategies to attract new customers and retain existing ones. Work closely with the customer success team to ensure a seamless onboarding process and ongoing customer support. Product Knowledge: Maintain in-depth knowledge of DaaS/Endpoint management offerings, including device specifications, service packages, and associated benefits. This role offers a fantastic opportunity for a motivated and results-driven individuals to contribute to the growth and success of our Endpoint managememt systems A generous basic salary 100k-125k base with incentives based on client acquisition that will allow you to earn an uncapped remuneration Generous leave benefits Life Assurance Flexible working opportunities Free parking Company scheme EV purchase Reward and recognition schemes This is not a Director level position, we are seeking candidates who have success in this field ideally from a SMB size business looking for the next step in their career and be rewarded accordingly. Candidates must live within commutable distance to the Surrey based office.
Ideal location - Essex Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Essex . Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served 'Field Service Engineer', a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve : Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. Ability to follow documented procedures and adhere to safety and ESD precautions at all times. Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. Ensure process, procedural and contractual agreements are being followed correctly. Endeavour to provide all customers with the best level of customer service and support. Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. Work proactively with call allocators to ensure SLA's are met in the most economic way. Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded Any additional activity as directed by Senior Management Key Experience Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. Manufacturer recognised accreditations, I.E. HP/IBM/Dell. Both Server and Desktop. At least 6 years customer facing IT industry experience. Capable of working independently on a wide range of products. Excellent communication skills. Excellent proven organisational and customer service skills. Able to work under pressure. Able to maintain a consistent high standard of quality and professionalism. Excellent Time management skills. Team Player - ability to work as part of the team to deliver operational excellence. Awareness of ITIL methodologies and best practice. Previous employment in a similar role. Ability to show flexibility to help the changing needs of the team. Adhere to company standards and procedures at all times unless otherwise directed. Maintain excellent customer relationships. Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) Laptop Hardware break fix skills (replace all components) Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) Will form part of an on call rota covering 24 7 365 call outs Senior Engineer good to have experience/skills Netapp - major advantage to hold this Retail/Point of Sale (POS) Personal Attribute Highly enthusiastic, approachable and self motivated to achieve targets. Ability to prioritise workload effectively. A Methodical and accurate approach to the job is critical. Team focused - a genuine passion to deliver excellence through continuous development and improvement. Be able to remain positive at all times and influence those around you. Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. Good relationship management skills. Previous Senior Field Engineer experience desirable. Analytical, with exceptional attention to detail. Innovative thinking, in terms of service quality and improvements Full UK Driving Licence. 'In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy. JBRP1_UKTJ
May 09, 2024
Full time
Ideal location - Essex Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Essex . Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served 'Field Service Engineer', a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve : Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. Ability to follow documented procedures and adhere to safety and ESD precautions at all times. Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. Ensure process, procedural and contractual agreements are being followed correctly. Endeavour to provide all customers with the best level of customer service and support. Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. Work proactively with call allocators to ensure SLA's are met in the most economic way. Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded Any additional activity as directed by Senior Management Key Experience Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. Manufacturer recognised accreditations, I.E. HP/IBM/Dell. Both Server and Desktop. At least 6 years customer facing IT industry experience. Capable of working independently on a wide range of products. Excellent communication skills. Excellent proven organisational and customer service skills. Able to work under pressure. Able to maintain a consistent high standard of quality and professionalism. Excellent Time management skills. Team Player - ability to work as part of the team to deliver operational excellence. Awareness of ITIL methodologies and best practice. Previous employment in a similar role. Ability to show flexibility to help the changing needs of the team. Adhere to company standards and procedures at all times unless otherwise directed. Maintain excellent customer relationships. Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) Laptop Hardware break fix skills (replace all components) Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) Will form part of an on call rota covering 24 7 365 call outs Senior Engineer good to have experience/skills Netapp - major advantage to hold this Retail/Point of Sale (POS) Personal Attribute Highly enthusiastic, approachable and self motivated to achieve targets. Ability to prioritise workload effectively. A Methodical and accurate approach to the job is critical. Team focused - a genuine passion to deliver excellence through continuous development and improvement. Be able to remain positive at all times and influence those around you. Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. Good relationship management skills. Previous Senior Field Engineer experience desirable. Analytical, with exceptional attention to detail. Innovative thinking, in terms of service quality and improvements Full UK Driving Licence. 'In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy. JBRP1_UKTJ
Please note: Due to the requirements of this role, the successful candidate must be able to meet the Government standards to hold Security Clearance.Travel may be necessary to attend client meetings, conferences, or industry events as needed. As such a full, valid driving licence is a requirement for this role. Role Description The bid function at Centerprise plays a central role in supporting the sales divisions to identify and win opportunities within the public and private sector customer base. Centerprise holds significant presence on Public Sector Frameworks and the bid team work closely with the dedicated account managers to develop new business with both new and existing customers. The Bid Writer plays a pivotal role within the organisation, responsible for crafting compelling and persuasive proposals to secure new business opportunities. This position demands excellent writing skills, meticulous attention to detail, and the ability to work under pressure to meet tight deadlines. The Bid Writer collaborates closely with various teams to gather information and develop winning bid responses that align with the company's strategic objectives. Key Responsibilities: Proposal Development: Research and understand client requirements, objectives, and evaluation criteria. Draft clear, concise, and tailored bid responses that address client needs and demonstrate the company's capabilities. Collaborate with subject matter experts, technical teams, and other stakeholders to gather relevant information for proposals. Ensure compliance with bid requirements, including formatting, word count, and submission deadlines. Content Creation: Write compelling content, including executive summaries, technical responses, case studies, and pricing documents. Adapt writing style and tone to resonate with diverse audiences, including public sector clients, corporate entities, and third-party partners. Develop templates, boilerplate content, and reusable materials to streamline the bid writing process and maintain consistency across proposals. Quality Assurance: Conduct thorough reviews and edits of draft proposals to ensure accuracy, consistency, and alignment with company messaging and branding guidelines. Verify data, statistics, and references to maintain credibility and professionalism in bid submissions. Implement feedback from internal stakeholders and incorporate lessons learned from previous bids to continuously improve proposal quality. Bid Management: Assist the Bid Manager to coordinate bid kick-off meetings and milestone reviews to initiate and track proposal development progress. Maintain bid documentation, version control, and submission records in a centralised repository. Collaborate with bid managers, sales teams, and senior leadership to prioritise bid opportunities and allocate resources effectively. Market Analysis: Stay abreast of industry trends, competitor activities, and emerging technologies to inform bid strategies and differentiate the company's offerings. Conduct win/loss analyses and post-bid debriefs to identify areas for improvement and refine bid tactics for future opportunities. Experience and Skills Essential Previous experience in bid writing, proposal management, or business development roles, with a track record of successful bid wins. Proficiency in Microsoft Office Suite and familiarity with CRM systems. The successful candidate must meet the government requirements to obtain Security Clearance for this role. Desirable Bachelor's degree in English, Business, Marketing, or a related field. Relevant certifications such as APMP Foundation or Shipley Proposal Development may be advantageous. Proven experience in bid writing, proposal development, or technical writing, preferably within the technology or public sector industry. Exceptional written and verbal communication skills, with the ability to convey complex ideas clearly and persuasively. Strong research and analytical skills to gather and synthesise information from diverse sources. Excellent project management abilities, including multitasking, prioritisation, and time management. Attention to detail and a commitment to producing high-quality, error-free work under tight deadlines. A collaborative mindset with the ability to work effectively in cross-functional teams and build relationships with internal and external stakeholders Awareness of governance Good knowledge of ISO accreditations Experience working within UK Public Sector procurement. Experience in authoring winning proposals within strict deadlines Employee Benefits 25 days holiday entitlement rising to 28 days after 5 plus years service Holiday Purchase Scheme 2 days for personal wellbeing Company supported CSR Volunteer Day Pension including option to join Salary Sacrifice/Exchange for Pension scheme (SXP) Electrical Vehicle Salary Sacrifice Scheme Death in Service x4 basic salary Private Medical Insurance available, partially subsidised by Ci SAGE- Employee Benefits Membership Corporate gym membership available, partially subsidised by Ci Salary Sacrifice charity donation scheme Ci Christmas Savings Club Ci Lottery Out of town offices with free parking Hybrid working arrangement Mon & Fri optional WFH days
May 08, 2024
Full time
Please note: Due to the requirements of this role, the successful candidate must be able to meet the Government standards to hold Security Clearance.Travel may be necessary to attend client meetings, conferences, or industry events as needed. As such a full, valid driving licence is a requirement for this role. Role Description The bid function at Centerprise plays a central role in supporting the sales divisions to identify and win opportunities within the public and private sector customer base. Centerprise holds significant presence on Public Sector Frameworks and the bid team work closely with the dedicated account managers to develop new business with both new and existing customers. The Bid Writer plays a pivotal role within the organisation, responsible for crafting compelling and persuasive proposals to secure new business opportunities. This position demands excellent writing skills, meticulous attention to detail, and the ability to work under pressure to meet tight deadlines. The Bid Writer collaborates closely with various teams to gather information and develop winning bid responses that align with the company's strategic objectives. Key Responsibilities: Proposal Development: Research and understand client requirements, objectives, and evaluation criteria. Draft clear, concise, and tailored bid responses that address client needs and demonstrate the company's capabilities. Collaborate with subject matter experts, technical teams, and other stakeholders to gather relevant information for proposals. Ensure compliance with bid requirements, including formatting, word count, and submission deadlines. Content Creation: Write compelling content, including executive summaries, technical responses, case studies, and pricing documents. Adapt writing style and tone to resonate with diverse audiences, including public sector clients, corporate entities, and third-party partners. Develop templates, boilerplate content, and reusable materials to streamline the bid writing process and maintain consistency across proposals. Quality Assurance: Conduct thorough reviews and edits of draft proposals to ensure accuracy, consistency, and alignment with company messaging and branding guidelines. Verify data, statistics, and references to maintain credibility and professionalism in bid submissions. Implement feedback from internal stakeholders and incorporate lessons learned from previous bids to continuously improve proposal quality. Bid Management: Assist the Bid Manager to coordinate bid kick-off meetings and milestone reviews to initiate and track proposal development progress. Maintain bid documentation, version control, and submission records in a centralised repository. Collaborate with bid managers, sales teams, and senior leadership to prioritise bid opportunities and allocate resources effectively. Market Analysis: Stay abreast of industry trends, competitor activities, and emerging technologies to inform bid strategies and differentiate the company's offerings. Conduct win/loss analyses and post-bid debriefs to identify areas for improvement and refine bid tactics for future opportunities. Experience and Skills Essential Previous experience in bid writing, proposal management, or business development roles, with a track record of successful bid wins. Proficiency in Microsoft Office Suite and familiarity with CRM systems. The successful candidate must meet the government requirements to obtain Security Clearance for this role. Desirable Bachelor's degree in English, Business, Marketing, or a related field. Relevant certifications such as APMP Foundation or Shipley Proposal Development may be advantageous. Proven experience in bid writing, proposal development, or technical writing, preferably within the technology or public sector industry. Exceptional written and verbal communication skills, with the ability to convey complex ideas clearly and persuasively. Strong research and analytical skills to gather and synthesise information from diverse sources. Excellent project management abilities, including multitasking, prioritisation, and time management. Attention to detail and a commitment to producing high-quality, error-free work under tight deadlines. A collaborative mindset with the ability to work effectively in cross-functional teams and build relationships with internal and external stakeholders Awareness of governance Good knowledge of ISO accreditations Experience working within UK Public Sector procurement. Experience in authoring winning proposals within strict deadlines Employee Benefits 25 days holiday entitlement rising to 28 days after 5 plus years service Holiday Purchase Scheme 2 days for personal wellbeing Company supported CSR Volunteer Day Pension including option to join Salary Sacrifice/Exchange for Pension scheme (SXP) Electrical Vehicle Salary Sacrifice Scheme Death in Service x4 basic salary Private Medical Insurance available, partially subsidised by Ci SAGE- Employee Benefits Membership Corporate gym membership available, partially subsidised by Ci Salary Sacrifice charity donation scheme Ci Christmas Savings Club Ci Lottery Out of town offices with free parking Hybrid working arrangement Mon & Fri optional WFH days
Business Development Manager Sheffield Up to £41,000 + Car Allowance & Uncapped commission Elevation Recruitment are excited to be working with a well-known IT Solutions company in Sheffield to recruit for a Business Development Manager to join their team. As a Business Development Manager, you will play a pivotal role in driving business growth and cultivating strategic alliances that empower us to deliver innovative solutions and unparalleled value to our clientele. Your proactive approach and industry acumen will be instrumental in shaping our market presence and fostering lasting relationships. Key Responsibilities: Identify and seize upon sector opportunities through meticulous market analysis, trend monitoring, and continuous adaptation to emerging technologies. Cultivate and nurture robust client relationships, understanding their needs, challenges, and objectives to craft bespoke solutions that drive mutual success. Develop, achieve, and surpass sales targets by harnessing your expertise to craft compelling proposals and adeptly negotiate deals that fuel revenue growth and fortify our market standing. Formulate strategic initiatives informed by market dynamics and competitor insights, guiding decision-making processes. Foster seamless collaboration across internal teams, including sales, marketing, and product development, to ensure the effective execution of sales strategies. Serve as a brand ambassador at industry events, conferences, and networking forums to expand our reach, amplify our visibility, and establish thought leadership within our domain. Skills & Experience: Demonstrable experience in IT managed services sales, particularly within the B2B landscape in the UK and Europe. Comprehensive understanding of corporate IT requisites encompassing IT products, services, and solutions, spanning software, hardware, cloud computing, and cybersecurity. Exceptional communication and interpersonal skills, enabling effective engagement and influence across diverse stakeholder groups. Proficiency in negotiation tactics, with a focus on driving revenue growth and enhancing profitability. Strategic thinking coupled with analytical prowess to translate market insights into actionable strategies. Self-motivated and results-oriented, with a fervent commitment to achieving business objectives in a dynamic environment. Flexibility to travel as necessary for client meetings and industry engagements. Full UK driving license. Degree-level education or equivalent qualification is d esirable
May 08, 2024
Full time
Business Development Manager Sheffield Up to £41,000 + Car Allowance & Uncapped commission Elevation Recruitment are excited to be working with a well-known IT Solutions company in Sheffield to recruit for a Business Development Manager to join their team. As a Business Development Manager, you will play a pivotal role in driving business growth and cultivating strategic alliances that empower us to deliver innovative solutions and unparalleled value to our clientele. Your proactive approach and industry acumen will be instrumental in shaping our market presence and fostering lasting relationships. Key Responsibilities: Identify and seize upon sector opportunities through meticulous market analysis, trend monitoring, and continuous adaptation to emerging technologies. Cultivate and nurture robust client relationships, understanding their needs, challenges, and objectives to craft bespoke solutions that drive mutual success. Develop, achieve, and surpass sales targets by harnessing your expertise to craft compelling proposals and adeptly negotiate deals that fuel revenue growth and fortify our market standing. Formulate strategic initiatives informed by market dynamics and competitor insights, guiding decision-making processes. Foster seamless collaboration across internal teams, including sales, marketing, and product development, to ensure the effective execution of sales strategies. Serve as a brand ambassador at industry events, conferences, and networking forums to expand our reach, amplify our visibility, and establish thought leadership within our domain. Skills & Experience: Demonstrable experience in IT managed services sales, particularly within the B2B landscape in the UK and Europe. Comprehensive understanding of corporate IT requisites encompassing IT products, services, and solutions, spanning software, hardware, cloud computing, and cybersecurity. Exceptional communication and interpersonal skills, enabling effective engagement and influence across diverse stakeholder groups. Proficiency in negotiation tactics, with a focus on driving revenue growth and enhancing profitability. Strategic thinking coupled with analytical prowess to translate market insights into actionable strategies. Self-motivated and results-oriented, with a fervent commitment to achieving business objectives in a dynamic environment. Flexibility to travel as necessary for client meetings and industry engagements. Full UK driving license. Degree-level education or equivalent qualification is d esirable
We're looking for an experienced Account Manager with a strong background in distributor-led sales to join our growing team in Hampshire, ideally you will be looking to progress your career with an independently owned family run business. You will be joining a leading industry, manufacturer, and supplier of high-quality epoxy products. BASIC SALARY: £40,000 - £50,000 BENEFITS: Up to £10,000 bonus Car allowance Pension 25 days holiday Private Medical LOCATION: South / Southwest (A flexible / hybrid working model is available - office visits will be semi regular (Hampshire). COMMUTABLE LOCATIONS: With travel around the South West you will ideally be located with in the following: Southampton, Portsmouth, Bournemouth, Bath, Swindon, Reading, Andover, Basingstoke, Guildford, Worthing, Salisbury, Yeovil, Poole and Glastonbury. Why read on ? We are established market leaders with immense stability and security and will be doubling our sales team in the next 6/12 months in a bid to double our turnover in the next 3/5 years. We're looking for someone who wants to develop their career with an employer that really cares about its staff and their development. JOB DESCRIPTION: Account Manager - Resins, Adhesives, Manufacturing This is a challenging account management role overseeing a large geographic area across the South, you will be selling via an established distributor network. This is a standalone role with high levels of autonomy and along with the norm of keeping all CRM and customer details up to date and running your own diary effectively. Your main responsibilities will be: Account Management - To manage several existing and well-established industrial distributors, across the South of the UK Developing New Business - Finding and developing new end user business where possible, often jointly with our distribution partners. Understand customers process or application requirements and providing a suitable solution and turning that solution into sound commercial sales. Our route to market is quite targeted, our client base isn't subject to great deals of flux so maximising our existing relationships and really networking the maximum out of each customer and/or distributor is of vital importance. PERSON SPECIFICATION: Account Manager - Resins, Adhesives, Manufacturing You'll be a sales specialist or time served technically minded person within a technical consumable business, in a perfect world you will sell adhesives, chemicals, raw materials, or into the composite market and you will want to develop your career with a market leading manufacturer. With a keen interest on Marine and Defense, you will also: Have experience of managing a territory and a portfolio of clients in a field-based role. Be able to demonstrate a very strong background in key account management through distribution. Possess the gravitas and be comfortable communicating with all levels of stakeholders from technical / design to business owners & directors. Be driven to increase market share in your territory and look for new opportunities for growth continuously. THE COMPANY: We are trusted for a wide variety of specialist applications. These range from adhesives that can be mixed, applied, and cured underwater, to our flooring adhesives, which include a specialist epoxy that has low smoke and low toxicity characteristics in the event of a fire. Thanks to our expert knowledge and skills, we are also one of the very few companies able to develop bespoke epoxies for niche and unique applications. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Regional Account Manager, Regional Sales Manager, Account Manager, National Account Manager, Sales Executive, Territory Sales Manager, Area Sales Manager, Business Development Manager, Sales Manager - Resins, Epoxy, Adhesives, Chemicals, Composites, Coatings, Manufacturing. INTERESTED? Please click apply. You will receive an acknowledgment of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: RM17708, Wallace Hind Selection
May 08, 2024
Full time
We're looking for an experienced Account Manager with a strong background in distributor-led sales to join our growing team in Hampshire, ideally you will be looking to progress your career with an independently owned family run business. You will be joining a leading industry, manufacturer, and supplier of high-quality epoxy products. BASIC SALARY: £40,000 - £50,000 BENEFITS: Up to £10,000 bonus Car allowance Pension 25 days holiday Private Medical LOCATION: South / Southwest (A flexible / hybrid working model is available - office visits will be semi regular (Hampshire). COMMUTABLE LOCATIONS: With travel around the South West you will ideally be located with in the following: Southampton, Portsmouth, Bournemouth, Bath, Swindon, Reading, Andover, Basingstoke, Guildford, Worthing, Salisbury, Yeovil, Poole and Glastonbury. Why read on ? We are established market leaders with immense stability and security and will be doubling our sales team in the next 6/12 months in a bid to double our turnover in the next 3/5 years. We're looking for someone who wants to develop their career with an employer that really cares about its staff and their development. JOB DESCRIPTION: Account Manager - Resins, Adhesives, Manufacturing This is a challenging account management role overseeing a large geographic area across the South, you will be selling via an established distributor network. This is a standalone role with high levels of autonomy and along with the norm of keeping all CRM and customer details up to date and running your own diary effectively. Your main responsibilities will be: Account Management - To manage several existing and well-established industrial distributors, across the South of the UK Developing New Business - Finding and developing new end user business where possible, often jointly with our distribution partners. Understand customers process or application requirements and providing a suitable solution and turning that solution into sound commercial sales. Our route to market is quite targeted, our client base isn't subject to great deals of flux so maximising our existing relationships and really networking the maximum out of each customer and/or distributor is of vital importance. PERSON SPECIFICATION: Account Manager - Resins, Adhesives, Manufacturing You'll be a sales specialist or time served technically minded person within a technical consumable business, in a perfect world you will sell adhesives, chemicals, raw materials, or into the composite market and you will want to develop your career with a market leading manufacturer. With a keen interest on Marine and Defense, you will also: Have experience of managing a territory and a portfolio of clients in a field-based role. Be able to demonstrate a very strong background in key account management through distribution. Possess the gravitas and be comfortable communicating with all levels of stakeholders from technical / design to business owners & directors. Be driven to increase market share in your territory and look for new opportunities for growth continuously. THE COMPANY: We are trusted for a wide variety of specialist applications. These range from adhesives that can be mixed, applied, and cured underwater, to our flooring adhesives, which include a specialist epoxy that has low smoke and low toxicity characteristics in the event of a fire. Thanks to our expert knowledge and skills, we are also one of the very few companies able to develop bespoke epoxies for niche and unique applications. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Regional Account Manager, Regional Sales Manager, Account Manager, National Account Manager, Sales Executive, Territory Sales Manager, Area Sales Manager, Business Development Manager, Sales Manager - Resins, Epoxy, Adhesives, Chemicals, Composites, Coatings, Manufacturing. INTERESTED? Please click apply. You will receive an acknowledgment of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: RM17708, Wallace Hind Selection
We're looking for an experienced Account Manager with a strong background in distributor-led sales to join our growing team in Hampshire, ideally you will be looking to progress your career with an independently owned family run business. You will be joining a leading industry, manufacturer, and supplier of high-quality epoxy products. BASIC SALARY: £40,000 - £50,000 BENEFITS: Up to £10,000 bonus Car allowance Pension 25 days holiday Private Medical LOCATION: South / Southwest (A flexible / hybrid working model is available - office visits will be semi regular (Hampshire). COMMUTABLE LOCATIONS: With travel around the South West you will ideally be located with in the following: Southampton, Portsmouth, Bournemouth, Bath, Swindon, Reading, Andover, Basingstoke, Guildford, Worthing, Salisbury, Yeovil, Poole and Glastonbury. Why read on ? We are established market leaders with immense stability and security and will be doubling our sales team in the next 6/12 months in a bid to double our turnover in the next 3/5 years. We're looking for someone who wants to develop their career with an employer that really cares about its staff and their development. JOB DESCRIPTION: Account Manager - Resins, Adhesives, Manufacturing This is a challenging account management role overseeing a large geographic area across the South, you will be selling via an established distributor network. This is a standalone role with high levels of autonomy and along with the norm of keeping all CRM and customer details up to date and running your own diary effectively. Your main responsibilities will be: Account Management - To manage several existing and well-established industrial distributors, across the South of the UK Developing New Business - Finding and developing new end user business where possible, often jointly with our distribution partners. Understand customers process or application requirements and providing a suitable solution and turning that solution into sound commercial sales. Our route to market is quite targeted, our client base isn't subject to great deals of flux so maximising our existing relationships and really networking the maximum out of each customer and/or distributor is of vital importance. PERSON SPECIFICATION: Account Manager - Resins, Adhesives, Manufacturing You'll be a sales specialist or time served technically minded person within a technical consumable business, in a perfect world you will sell adhesives, chemicals, raw materials, or into the composite market and you will want to develop your career with a market leading manufacturer. With a keen interest on Marine and Defense, you will also: Have experience of managing a territory and a portfolio of clients in a field-based role. Be able to demonstrate a very strong background in key account management through distribution. Possess the gravitas and be comfortable communicating with all levels of stakeholders from technical / design to business owners & directors. Be driven to increase market share in your territory and look for new opportunities for growth continuously. THE COMPANY: We are trusted for a wide variety of specialist applications. These range from adhesives that can be mixed, applied, and cured underwater, to our flooring adhesives, which include a specialist epoxy that has low smoke and low toxicity characteristics in the event of a fire. Thanks to our expert knowledge and skills, we are also one of the very few companies able to develop bespoke epoxies for niche and unique applications. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Regional Account Manager, Regional Sales Manager, Account Manager, National Account Manager, Sales Executive, Territory Sales Manager, Area Sales Manager, Business Development Manager, Sales Manager - Resins, Epoxy, Adhesives, Chemicals, Composites, Coatings, Manufacturing. INTERESTED? Please click apply. You will receive an acknowledgment of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: RM17708, Wallace Hind Selection
May 08, 2024
Full time
We're looking for an experienced Account Manager with a strong background in distributor-led sales to join our growing team in Hampshire, ideally you will be looking to progress your career with an independently owned family run business. You will be joining a leading industry, manufacturer, and supplier of high-quality epoxy products. BASIC SALARY: £40,000 - £50,000 BENEFITS: Up to £10,000 bonus Car allowance Pension 25 days holiday Private Medical LOCATION: South / Southwest (A flexible / hybrid working model is available - office visits will be semi regular (Hampshire). COMMUTABLE LOCATIONS: With travel around the South West you will ideally be located with in the following: Southampton, Portsmouth, Bournemouth, Bath, Swindon, Reading, Andover, Basingstoke, Guildford, Worthing, Salisbury, Yeovil, Poole and Glastonbury. Why read on ? We are established market leaders with immense stability and security and will be doubling our sales team in the next 6/12 months in a bid to double our turnover in the next 3/5 years. We're looking for someone who wants to develop their career with an employer that really cares about its staff and their development. JOB DESCRIPTION: Account Manager - Resins, Adhesives, Manufacturing This is a challenging account management role overseeing a large geographic area across the South, you will be selling via an established distributor network. This is a standalone role with high levels of autonomy and along with the norm of keeping all CRM and customer details up to date and running your own diary effectively. Your main responsibilities will be: Account Management - To manage several existing and well-established industrial distributors, across the South of the UK Developing New Business - Finding and developing new end user business where possible, often jointly with our distribution partners. Understand customers process or application requirements and providing a suitable solution and turning that solution into sound commercial sales. Our route to market is quite targeted, our client base isn't subject to great deals of flux so maximising our existing relationships and really networking the maximum out of each customer and/or distributor is of vital importance. PERSON SPECIFICATION: Account Manager - Resins, Adhesives, Manufacturing You'll be a sales specialist or time served technically minded person within a technical consumable business, in a perfect world you will sell adhesives, chemicals, raw materials, or into the composite market and you will want to develop your career with a market leading manufacturer. With a keen interest on Marine and Defense, you will also: Have experience of managing a territory and a portfolio of clients in a field-based role. Be able to demonstrate a very strong background in key account management through distribution. Possess the gravitas and be comfortable communicating with all levels of stakeholders from technical / design to business owners & directors. Be driven to increase market share in your territory and look for new opportunities for growth continuously. THE COMPANY: We are trusted for a wide variety of specialist applications. These range from adhesives that can be mixed, applied, and cured underwater, to our flooring adhesives, which include a specialist epoxy that has low smoke and low toxicity characteristics in the event of a fire. Thanks to our expert knowledge and skills, we are also one of the very few companies able to develop bespoke epoxies for niche and unique applications. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Regional Account Manager, Regional Sales Manager, Account Manager, National Account Manager, Sales Executive, Territory Sales Manager, Area Sales Manager, Business Development Manager, Sales Manager - Resins, Epoxy, Adhesives, Chemicals, Composites, Coatings, Manufacturing. INTERESTED? Please click apply. You will receive an acknowledgment of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: RM17708, Wallace Hind Selection
Senior Technical Product Manager Senior Technical Product Manager is required for a non-profit organisation company Working with political leaders to drive change located in London. As the Senior Product Manager, you will act as the Lead for their Digital Delivery Platform, leading their technology vision and execution. You will be responsible for the product vision, building out a product roadmap, and overseeing its execution with a team. In addition, you will lead on the maintenance of the platform and spearheading innovation by building new features and integrating advanced technologies. This role requires a blend of product leadership, technical expertise, strategic planning, and management skills to manage team members. Responsibilities: Strategic Leadership: Define the product vision, and execute the product roadmap, aligning with companies vision and stakeholder needs (internal and external). Drive the strategic direction for technology, product development, and innovation. Team Leadership: Lead and manage teams - set the team up for success on platform maintenance and delivering against the roadmap on new feature development and innovation. Foster a culture of excellence, innovation, and collaboration. Technical Oversight: Make key technical decisions, ensuring the platform's scalability, security, and performance. Oversee the integration of AI, data warehousing, and management technologies to enhance platform capabilities. Ensure the Digital Platform is set up to be best in class with external integrations that are available. Product Management: Drive the product vision and lifecycle, from concept to launch, including ideation, specification, prioritization, development, testing, and deployment. Ensure the delivery of high-quality features and improvements. Stakeholder Management: Work closely with governments and to understand their needs and translate them into product features. Build and maintain strong relationships with internal and external stakeholders. Innovation: Stay abreast of the latest technologies and industry trends. Explore and integrate innovative solutions that can enhance the platform's impact on global governance and project management. Be a thought leader on Digital innovation and solutions in government. Qualifications: 6+ years of experience in product management, with at least 3 years in a senior or leadership role managing teams of product managers, software engineers and data experts. Proven experience in leading product development teams and managing complex technology projects, preferably in a government or large-scale enterprise setting. Strong technical background, with experience in Salesforce platform development, AI integrations, and data management solutions. Excellent leadership and communication skills, with the ability to inspire teams and collaborate with stakeholders at all levels. Strategic thinker with a strong analytical mindset and problem-solving skills. Master's degree in computer science, Engineering, Business Administration, or a related field is preferred. This is an exciting opportunity for a technical product manager to join a non-profit organisation based in London. If you are interested, please apply with your updated CV through this website or to
May 08, 2024
Full time
Senior Technical Product Manager Senior Technical Product Manager is required for a non-profit organisation company Working with political leaders to drive change located in London. As the Senior Product Manager, you will act as the Lead for their Digital Delivery Platform, leading their technology vision and execution. You will be responsible for the product vision, building out a product roadmap, and overseeing its execution with a team. In addition, you will lead on the maintenance of the platform and spearheading innovation by building new features and integrating advanced technologies. This role requires a blend of product leadership, technical expertise, strategic planning, and management skills to manage team members. Responsibilities: Strategic Leadership: Define the product vision, and execute the product roadmap, aligning with companies vision and stakeholder needs (internal and external). Drive the strategic direction for technology, product development, and innovation. Team Leadership: Lead and manage teams - set the team up for success on platform maintenance and delivering against the roadmap on new feature development and innovation. Foster a culture of excellence, innovation, and collaboration. Technical Oversight: Make key technical decisions, ensuring the platform's scalability, security, and performance. Oversee the integration of AI, data warehousing, and management technologies to enhance platform capabilities. Ensure the Digital Platform is set up to be best in class with external integrations that are available. Product Management: Drive the product vision and lifecycle, from concept to launch, including ideation, specification, prioritization, development, testing, and deployment. Ensure the delivery of high-quality features and improvements. Stakeholder Management: Work closely with governments and to understand their needs and translate them into product features. Build and maintain strong relationships with internal and external stakeholders. Innovation: Stay abreast of the latest technologies and industry trends. Explore and integrate innovative solutions that can enhance the platform's impact on global governance and project management. Be a thought leader on Digital innovation and solutions in government. Qualifications: 6+ years of experience in product management, with at least 3 years in a senior or leadership role managing teams of product managers, software engineers and data experts. Proven experience in leading product development teams and managing complex technology projects, preferably in a government or large-scale enterprise setting. Strong technical background, with experience in Salesforce platform development, AI integrations, and data management solutions. Excellent leadership and communication skills, with the ability to inspire teams and collaborate with stakeholders at all levels. Strategic thinker with a strong analytical mindset and problem-solving skills. Master's degree in computer science, Engineering, Business Administration, or a related field is preferred. This is an exciting opportunity for a technical product manager to join a non-profit organisation based in London. If you are interested, please apply with your updated CV through this website or to
Job Title: Facilities Project Manager Location: Staffordshire Salary: DOE - We are booking interviews next week! Please call or email for a slot Key Skills: Join Our Team as a Facilities Project Manager and Drive Project Management to New Heights! Are you a meticulous Facilities Project Manager with a passion for precision and excellence? Are you ready to play a pivotal role in ensuring top-tier quality standards in a well-established engineering organization? Look no further! We invite you to join our team in Staffordshire and be a key driver of engineering excellence. About Us: As a distinguished leader in the engineering industry, we are dedicated to delivering innovative solutions and pioneering projects. Our commitment to excellence has earned us a strong reputation, and we're looking for a talented Facilities Project Manager to contribute to our continued success. The Role: So, what will you be doing as a Facilities Project Manager ? Act as the primary contact for internal and external stakeholders including architects, contractors, and the test & development engineering team. Manage requirements along with meeting the business goals of schedule, budget, completion of milestones, and risk management. Monitor project performance against plan, cost, and delivery, and identify appropriate corrective actions by conducting periodic cost, schedule, performance, and risk reviews. Prioritize, identify, and obtain the required resources, including facilities, tools, and personnel to achieve successful project execution. Provide accurate cost and schedule information in the preparation of bids and reports. Provide effective leadership, manage all customer and supplier interfaces, and communicate effectively to Senior Management, team members, and peers to establish a common understanding of Project Scope and plan for successful program execution. Motivate the team by communicating a shared vision, providing direction, setting goals, and mentoring, creating a team environment that encourages people to work towards common objectives. Carry out other duties that may reasonably be required by the Programmes Director or the Portfolio Manager in support of department activities. What are we looking for in our next Facilities Project Manager? Experienced Project Manager with a successful track record in setting up and executing full project lifecycle, including concept, launch, product development, transition to production, product delivery, and in-service support. Educated to degree level in Business/Engineering. APM qualified (or equivalent). Excellent leadership, delegation, and teamwork skills with a collaborative mindset. Excellent communication, influencing, and persuading skills at all levels in the business. High commercial and business awareness, customer focus, and sales orientation. Resilient - able to operate effectively under stretching project constraints, pressure, and display sound judgment at all times. PC and keyboard literate and working knowledge of project management tools, plus working knowledge of IFS or an equivalent ERP system. Experience in construction project management or facilities management would be highly desirable. Experience of managing multi-disciplined projects with a focus on systems engineering and integration and/or manufacturing is desirable. A background in Maritime/Defence industry would be advantageous. Routine UK and occasional overseas travel will be required. My client is keen to get this position filled ASAP, so if you feel you have the skills and desire to provide passion and drive as the next Facilities Project Manager, this is the opportunity for you! So, if you are interested in joining a well-established, renowned, globally recognised organisation working with experts in their field as the next Facilities Project Manager, hit that apply button now! Perks and Benefits: Competitive Salary: Attractive compensation package based on experience and expertise. Comprehensive Benefits: Health, dental, and retirement plans to support your well-being. Professional Growth: Opportunities for continuous learning and career advancement. Cutting-Edge Projects: Engage in groundbreaking engineering projects that impact the industry. Collaborative Environment: Work alongside industry experts in a dynamic and innovative setting . How to Apply: Showcase your expertise and passion for Project Management. Submit your updated resume and a cover letter outlining your experience and enthusiasm for joining our team in Staffordshire. PLEASE NOTE Security Clearance (SC) or eligibility to gain is required to be considered for this vacancy Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
May 08, 2024
Full time
Job Title: Facilities Project Manager Location: Staffordshire Salary: DOE - We are booking interviews next week! Please call or email for a slot Key Skills: Join Our Team as a Facilities Project Manager and Drive Project Management to New Heights! Are you a meticulous Facilities Project Manager with a passion for precision and excellence? Are you ready to play a pivotal role in ensuring top-tier quality standards in a well-established engineering organization? Look no further! We invite you to join our team in Staffordshire and be a key driver of engineering excellence. About Us: As a distinguished leader in the engineering industry, we are dedicated to delivering innovative solutions and pioneering projects. Our commitment to excellence has earned us a strong reputation, and we're looking for a talented Facilities Project Manager to contribute to our continued success. The Role: So, what will you be doing as a Facilities Project Manager ? Act as the primary contact for internal and external stakeholders including architects, contractors, and the test & development engineering team. Manage requirements along with meeting the business goals of schedule, budget, completion of milestones, and risk management. Monitor project performance against plan, cost, and delivery, and identify appropriate corrective actions by conducting periodic cost, schedule, performance, and risk reviews. Prioritize, identify, and obtain the required resources, including facilities, tools, and personnel to achieve successful project execution. Provide accurate cost and schedule information in the preparation of bids and reports. Provide effective leadership, manage all customer and supplier interfaces, and communicate effectively to Senior Management, team members, and peers to establish a common understanding of Project Scope and plan for successful program execution. Motivate the team by communicating a shared vision, providing direction, setting goals, and mentoring, creating a team environment that encourages people to work towards common objectives. Carry out other duties that may reasonably be required by the Programmes Director or the Portfolio Manager in support of department activities. What are we looking for in our next Facilities Project Manager? Experienced Project Manager with a successful track record in setting up and executing full project lifecycle, including concept, launch, product development, transition to production, product delivery, and in-service support. Educated to degree level in Business/Engineering. APM qualified (or equivalent). Excellent leadership, delegation, and teamwork skills with a collaborative mindset. Excellent communication, influencing, and persuading skills at all levels in the business. High commercial and business awareness, customer focus, and sales orientation. Resilient - able to operate effectively under stretching project constraints, pressure, and display sound judgment at all times. PC and keyboard literate and working knowledge of project management tools, plus working knowledge of IFS or an equivalent ERP system. Experience in construction project management or facilities management would be highly desirable. Experience of managing multi-disciplined projects with a focus on systems engineering and integration and/or manufacturing is desirable. A background in Maritime/Defence industry would be advantageous. Routine UK and occasional overseas travel will be required. My client is keen to get this position filled ASAP, so if you feel you have the skills and desire to provide passion and drive as the next Facilities Project Manager, this is the opportunity for you! So, if you are interested in joining a well-established, renowned, globally recognised organisation working with experts in their field as the next Facilities Project Manager, hit that apply button now! Perks and Benefits: Competitive Salary: Attractive compensation package based on experience and expertise. Comprehensive Benefits: Health, dental, and retirement plans to support your well-being. Professional Growth: Opportunities for continuous learning and career advancement. Cutting-Edge Projects: Engage in groundbreaking engineering projects that impact the industry. Collaborative Environment: Work alongside industry experts in a dynamic and innovative setting . How to Apply: Showcase your expertise and passion for Project Management. Submit your updated resume and a cover letter outlining your experience and enthusiasm for joining our team in Staffordshire. PLEASE NOTE Security Clearance (SC) or eligibility to gain is required to be considered for this vacancy Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
Are you passionate about leveraging digital channels to engage audiences, drive growth, and elevate brand awareness? Banham are looking for a Performance Marketing Manager to join our innovative team on a 6 month fixed term basis to spearhead initiatives that captivate audiences, and propel our brand to the forefront of the digital landscape. If you're ready to shape the future of our digital footprint, we invite you to be a driving force in our success story! Who are we? Banham is a family-owned; family-run business that has been providing security solutions since 1926. We operate throughout the Southeast of England offering a comprehensive service on all aspects of physical and electronic security.? Most important, however, are the people who make up Banham. Our dedicated employees live and breathe collaboration; they inspire and learn from each other while upholding our five core values: Family, Pride, Trust, Leadership, and Making a Difference . Employees who began their Banham careers as trainees now head up our key departments, and we are proud to foster a working environment that encourages staff to stay with us for many years. What can you bring to Banham? Your previous experience as a Performance Marketing Manager will enable you to - Support in the execution of marketing campaigns, contributing to the development of an annual rolling marketing plan and take ownership of the plan components, providing regular updates against success metrics, expenditure and ROI. - Demonstrate a strong ability to drive ROI through strategic digital marketing initiatives, including PPC campaigns, SEO efforts, and social media advertising (supported by an external vendor). - Aligning with our current Marketing Strategy, develop and implement strategies to enhance our brand presence across digital channels, ensuring consistency and relevance in messaging and visual identity. - Lead the planning, execution, and optimisation of key traffic KPIs across paid, organic, and owned media channels. Utilise analytics tools to track performance and make data-driven decisions. - Work closely with cross-functional teams to create customer-centric landing pages that drive engagement and conversions. Foster collaboration and alignment across departments to achieve marketing goals. - Collaborate with stakeholders to identify opportunities for funnel conversion improvement. Gather feedback, share insights, and present results to drive continuous optimisation. - Analyse campaign performance metrics and leverage quantitative analysis to optimise strategies. Use data-driven insights to refine targeting, messaging, and channel selection for maximum impact. What will you get in return? You will be entitled to a highly competitive salary and a great range of benefits including: An employee assistance program (EAP). EAP gives our employees access to a 24/7 free, confidential advice service for help with personal and professional problems, which could be affecting your home life or work life, health, and general well-being. This benefit also extends to your family (available from the first day of employment) Hybrid working for non-field associated roles (3 days working from the office, 2 days working from home) Personal Accident Insurance Scheme - Accidents at work and outside of work are both covered, including personal attacks and sport-related injuries Training and development opportunities (including day releases for studies) Company equipment tailored to your role (laptop, mobile, additional screens, company van) Up to 50% off Banham products Quarterly Social Events including Summer Party and an Annual Christmas Event Employee recognition rewards and moments of magic prizes Recruitment referral bonus scheme earning up to £500 per successful referral (T&Cs apply) Enhanced Sick Pay for absence related to COVID-19 Charity events throughout the year - Banham is proud to be working with The Royal Marsden Cancer Charity and sponsoring The Banham Marsden March since 2010 over £13 million has been raised to make a difference for patients across the UK and the world for The Royal Marsden. If you share our values and have the drive and enthusiasm to help us fulfil our vision, of significant growth, we would love to hear from you. Please click APPLY now to register your interest. Banham is an equal opportunities employer providing employment to its team members and applicants without regard for their sex, gender, race, national origin, religion, age, sexual orientation, disability, or any other category protected by law. We welcome diversity and provide equal opportunities to applicants, based on experience, talent, and qualification for the job.
May 08, 2024
Full time
Are you passionate about leveraging digital channels to engage audiences, drive growth, and elevate brand awareness? Banham are looking for a Performance Marketing Manager to join our innovative team on a 6 month fixed term basis to spearhead initiatives that captivate audiences, and propel our brand to the forefront of the digital landscape. If you're ready to shape the future of our digital footprint, we invite you to be a driving force in our success story! Who are we? Banham is a family-owned; family-run business that has been providing security solutions since 1926. We operate throughout the Southeast of England offering a comprehensive service on all aspects of physical and electronic security.? Most important, however, are the people who make up Banham. Our dedicated employees live and breathe collaboration; they inspire and learn from each other while upholding our five core values: Family, Pride, Trust, Leadership, and Making a Difference . Employees who began their Banham careers as trainees now head up our key departments, and we are proud to foster a working environment that encourages staff to stay with us for many years. What can you bring to Banham? Your previous experience as a Performance Marketing Manager will enable you to - Support in the execution of marketing campaigns, contributing to the development of an annual rolling marketing plan and take ownership of the plan components, providing regular updates against success metrics, expenditure and ROI. - Demonstrate a strong ability to drive ROI through strategic digital marketing initiatives, including PPC campaigns, SEO efforts, and social media advertising (supported by an external vendor). - Aligning with our current Marketing Strategy, develop and implement strategies to enhance our brand presence across digital channels, ensuring consistency and relevance in messaging and visual identity. - Lead the planning, execution, and optimisation of key traffic KPIs across paid, organic, and owned media channels. Utilise analytics tools to track performance and make data-driven decisions. - Work closely with cross-functional teams to create customer-centric landing pages that drive engagement and conversions. Foster collaboration and alignment across departments to achieve marketing goals. - Collaborate with stakeholders to identify opportunities for funnel conversion improvement. Gather feedback, share insights, and present results to drive continuous optimisation. - Analyse campaign performance metrics and leverage quantitative analysis to optimise strategies. Use data-driven insights to refine targeting, messaging, and channel selection for maximum impact. What will you get in return? You will be entitled to a highly competitive salary and a great range of benefits including: An employee assistance program (EAP). EAP gives our employees access to a 24/7 free, confidential advice service for help with personal and professional problems, which could be affecting your home life or work life, health, and general well-being. This benefit also extends to your family (available from the first day of employment) Hybrid working for non-field associated roles (3 days working from the office, 2 days working from home) Personal Accident Insurance Scheme - Accidents at work and outside of work are both covered, including personal attacks and sport-related injuries Training and development opportunities (including day releases for studies) Company equipment tailored to your role (laptop, mobile, additional screens, company van) Up to 50% off Banham products Quarterly Social Events including Summer Party and an Annual Christmas Event Employee recognition rewards and moments of magic prizes Recruitment referral bonus scheme earning up to £500 per successful referral (T&Cs apply) Enhanced Sick Pay for absence related to COVID-19 Charity events throughout the year - Banham is proud to be working with The Royal Marsden Cancer Charity and sponsoring The Banham Marsden March since 2010 over £13 million has been raised to make a difference for patients across the UK and the world for The Royal Marsden. If you share our values and have the drive and enthusiasm to help us fulfil our vision, of significant growth, we would love to hear from you. Please click APPLY now to register your interest. Banham is an equal opportunities employer providing employment to its team members and applicants without regard for their sex, gender, race, national origin, religion, age, sexual orientation, disability, or any other category protected by law. We welcome diversity and provide equal opportunities to applicants, based on experience, talent, and qualification for the job.
Global Technology Solutions Ltd
Stoke-on-trent, Staffordshire
Ideal location - Stoke on TrentSalary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime availableBenefits: Car + Parking cards and Fuel cards + Pension + on call paymentStart date - ASAPWe have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Stoke on Trent .Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services.The role will involve : Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. Ability to follow documented procedures and adhere to safety and ESD precautions at all times. Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. Ensure process, procedural and contractual agreements are being followed correctly. Endeavour to provide all customers with the best level of customer service and support. Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. Work proactively with call allocators to ensure SLA's are met in the most economic way. Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded Any additional activity as directed by Senior ManagementKey Experience Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. Manufacturer recognised accreditations, I.E. HP/IBM/Dell. Both Server and Desktop. At least 6 years customer facing IT industry experience. Capable of working independently on a wide range of products. Excellent communication skills. Excellent proven organisational and customer service skills. Able to work under pressure. Able to maintain a consistent high standard of quality and professionalism. Excellent Time management skills. Team Player - ability to work as part of the team to deliver operational excellence. Awareness of ITIL methodologies and best practice. Previous employment in a similar role. Ability to show flexibility to help the changing needs of the team. Adhere to company standards and procedures at all times unless otherwise directed. Maintain excellent customer relationships. Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service Maintain all appropriate Manufacturer Server Accreditations where appSenior Engineer main skills MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) Laptop Hardware break fix skills (replace all components) Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) Will form part of an on call rota covering 24 7 365 call outsSenior Engineer good to have experience/skills Netapp - major advantage to hold this Retail/Point of Sale (POS)Personal Attribute Highly enthusiastic, approachable and self motivated to achieve targets. Ability to prioritise workload effectively. A Methodical and accurate approach to the job is critical. Team focused - a genuine passion to deliver excellence through continuous development and improvement. Be able to remain positive at all times and influence those around you. Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. Good relationship management skills. Previous Senior Field Engineer experience desirable. Analytical, with exceptional attention to detail. Innovative thinking, in terms of service quality and improvements Full UK Driving Licence."In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full informationGlobal Technology Solutions is acting as an Employment Agency in relation to this vacancy.
May 08, 2024
Full time
Ideal location - Stoke on TrentSalary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime availableBenefits: Car + Parking cards and Fuel cards + Pension + on call paymentStart date - ASAPWe have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Stoke on Trent .Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services.The role will involve : Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. Ability to follow documented procedures and adhere to safety and ESD precautions at all times. Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. Ensure process, procedural and contractual agreements are being followed correctly. Endeavour to provide all customers with the best level of customer service and support. Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. Work proactively with call allocators to ensure SLA's are met in the most economic way. Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded Any additional activity as directed by Senior ManagementKey Experience Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. Manufacturer recognised accreditations, I.E. HP/IBM/Dell. Both Server and Desktop. At least 6 years customer facing IT industry experience. Capable of working independently on a wide range of products. Excellent communication skills. Excellent proven organisational and customer service skills. Able to work under pressure. Able to maintain a consistent high standard of quality and professionalism. Excellent Time management skills. Team Player - ability to work as part of the team to deliver operational excellence. Awareness of ITIL methodologies and best practice. Previous employment in a similar role. Ability to show flexibility to help the changing needs of the team. Adhere to company standards and procedures at all times unless otherwise directed. Maintain excellent customer relationships. Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service Maintain all appropriate Manufacturer Server Accreditations where appSenior Engineer main skills MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) Laptop Hardware break fix skills (replace all components) Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) Will form part of an on call rota covering 24 7 365 call outsSenior Engineer good to have experience/skills Netapp - major advantage to hold this Retail/Point of Sale (POS)Personal Attribute Highly enthusiastic, approachable and self motivated to achieve targets. Ability to prioritise workload effectively. A Methodical and accurate approach to the job is critical. Team focused - a genuine passion to deliver excellence through continuous development and improvement. Be able to remain positive at all times and influence those around you. Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. Good relationship management skills. Previous Senior Field Engineer experience desirable. Analytical, with exceptional attention to detail. Innovative thinking, in terms of service quality and improvements Full UK Driving Licence."In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full informationGlobal Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Due to continued growth, Banham is seeking a CX Insights Manager to lead on leveraging data for transformative business strategies. Are you passionate about the power of data to drive sales growth and enhance customer experiences? Join our dynamic team and collaborate with cross-functional teams to translate insights into actionable recommendations that propel our business forward! Who are we? Banham is a family-owned; family-run business that has been providing security solutions since 1926. We operate throughout the Southeast of England offering a comprehensive service on all aspects of physical and electronic security.? Most important, however, are the people who make up Banham. Our dedicated employees live and breathe collaboration; they inspire and learn from each other while upholding our five core values: Family, Pride, Trust, Leadership, and Making a Difference Employees who began their Banham careers as trainees now head up our key departments, and we are proud to foster a working environment that encourages staff to stay with us for many years. What can you bring to Banham? Being an experienced CX Insights Manager will evidence your: Past experience as a Data Analyst or Business Analyst. Proficiency in SQL, Excel, and data visualization tools. Strong analytical skills with attention to detail and accuracy. Experience with statistical analysis and predictive modelling techniques. Excellent communication skills for presenting complex data insights. Ability to work independently and collaboratively in a fast-paced environment. Knowledge of CRM systems and marketing automation platforms is a plus. Educated to a degree level in Statistics, Mathematics, Economics, Computer Science, or related field. Key Responsibilities: Customer Service Insights: Analyse customer feedback and complaints to create actionable strategies, report monthly on Trustpilot, NPS/CSAT metrics for improvement, and track telephony performance and customer contracts for optimal service Customer Insight: Act as the guardian of CACI customer data and target customer strategy, and provide monthly reporting of customer numbers with relevant insights. Analyse contract trends for acquisition and retention. Validate and support business cases with customer assumptions. Sales: Analyse sales data to identify trends, patterns, and growth opportunities with conduct in-depth analysis of customer behaviours and purchasing pattern Develop dashboards and reports for tracking KPIs related to sales and marketing. Perform A/B testing and experiments to optimise marketing campaigns alongside. What will you get in return? You will be entitled to a highly competitive salary and a great range of benefits including: An employee assistance program (EAP). EAP gives our employees access to a 24/7 free, confidential advice service for help with personal and professional problems, which could be affecting your home life or work life, health, and general well-being. This benefit also extends to your family (available from the first day of employment) Hybrid working for non-field associated roles (3 days working from the office, 2 days working from home) Personal Accident Insurance Scheme - Accidents at work and outside of work are both covered, including personal attacks and sport-related injuries Subsidised Private Medical Cover after 12 months of service Auto-enrolment into our pension scheme Annual season ticket loan & Banham interest-free loan Cycle to work & Tech scheme Training and development opportunities (including day releases for studies) Company equipment tailored to your role (laptop, mobile, additional screens, company van) Up to 50% off Banham products Quarterly Social Events including Summer Party and an Annual Christmas Event Employee recognition rewards and moments of magic prizes Recruitment referral bonus scheme earning up to £500 per successful referral (T&Cs apply) Enhanced Sick Pay for absence related to COVID-19 Charity events throughout the year - Banham is proud to be working with The Royal Marsden Cancer Charity and sponsoring The Banham Marsden March since 2010 over £13 million has been raised to make a difference for patients across the UK and the world for The Royal Marsden. Banham is an equal opportunities employer providing employment to its team members and applicants without regard for their sex, gender, race, national origin, religion, age, sexual orientation, disability, or any other category protected by law. We welcome diversity and provide equal opportunities to applicants, based on experience, talent, and qualification for the job.
May 08, 2024
Full time
Due to continued growth, Banham is seeking a CX Insights Manager to lead on leveraging data for transformative business strategies. Are you passionate about the power of data to drive sales growth and enhance customer experiences? Join our dynamic team and collaborate with cross-functional teams to translate insights into actionable recommendations that propel our business forward! Who are we? Banham is a family-owned; family-run business that has been providing security solutions since 1926. We operate throughout the Southeast of England offering a comprehensive service on all aspects of physical and electronic security.? Most important, however, are the people who make up Banham. Our dedicated employees live and breathe collaboration; they inspire and learn from each other while upholding our five core values: Family, Pride, Trust, Leadership, and Making a Difference Employees who began their Banham careers as trainees now head up our key departments, and we are proud to foster a working environment that encourages staff to stay with us for many years. What can you bring to Banham? Being an experienced CX Insights Manager will evidence your: Past experience as a Data Analyst or Business Analyst. Proficiency in SQL, Excel, and data visualization tools. Strong analytical skills with attention to detail and accuracy. Experience with statistical analysis and predictive modelling techniques. Excellent communication skills for presenting complex data insights. Ability to work independently and collaboratively in a fast-paced environment. Knowledge of CRM systems and marketing automation platforms is a plus. Educated to a degree level in Statistics, Mathematics, Economics, Computer Science, or related field. Key Responsibilities: Customer Service Insights: Analyse customer feedback and complaints to create actionable strategies, report monthly on Trustpilot, NPS/CSAT metrics for improvement, and track telephony performance and customer contracts for optimal service Customer Insight: Act as the guardian of CACI customer data and target customer strategy, and provide monthly reporting of customer numbers with relevant insights. Analyse contract trends for acquisition and retention. Validate and support business cases with customer assumptions. Sales: Analyse sales data to identify trends, patterns, and growth opportunities with conduct in-depth analysis of customer behaviours and purchasing pattern Develop dashboards and reports for tracking KPIs related to sales and marketing. Perform A/B testing and experiments to optimise marketing campaigns alongside. What will you get in return? You will be entitled to a highly competitive salary and a great range of benefits including: An employee assistance program (EAP). EAP gives our employees access to a 24/7 free, confidential advice service for help with personal and professional problems, which could be affecting your home life or work life, health, and general well-being. This benefit also extends to your family (available from the first day of employment) Hybrid working for non-field associated roles (3 days working from the office, 2 days working from home) Personal Accident Insurance Scheme - Accidents at work and outside of work are both covered, including personal attacks and sport-related injuries Subsidised Private Medical Cover after 12 months of service Auto-enrolment into our pension scheme Annual season ticket loan & Banham interest-free loan Cycle to work & Tech scheme Training and development opportunities (including day releases for studies) Company equipment tailored to your role (laptop, mobile, additional screens, company van) Up to 50% off Banham products Quarterly Social Events including Summer Party and an Annual Christmas Event Employee recognition rewards and moments of magic prizes Recruitment referral bonus scheme earning up to £500 per successful referral (T&Cs apply) Enhanced Sick Pay for absence related to COVID-19 Charity events throughout the year - Banham is proud to be working with The Royal Marsden Cancer Charity and sponsoring The Banham Marsden March since 2010 over £13 million has been raised to make a difference for patients across the UK and the world for The Royal Marsden. Banham is an equal opportunities employer providing employment to its team members and applicants without regard for their sex, gender, race, national origin, religion, age, sexual orientation, disability, or any other category protected by law. We welcome diversity and provide equal opportunities to applicants, based on experience, talent, and qualification for the job.
Benefits - Profit Share annual bonus, personal development plan with dedicated self-development time. 22 days holiday, extra days leave on birthday, Pension, NHS Healthcare Top Up Cash Plan (money back on everyday medical expenses), Death in Service (3 x salary), Discount scheme on entertainment/shopping/leisure activities, Plus genuinely great co-workers who want to see the company and each other succeed, and we always have cakes and sweets on the go. What is the Role? As a Project Engineer, you will play a crucial role in the architecting and implementation of projects for our clients. You will be responsible for working alongside the Head of Technology to advice our end users on the appropriate solutions and services for their requirements. Primarily a field-based role to execute project plans to deliver the agreed business outcomes. This role is ideally suited to a motivated and ambitious IT professional looking to practice and refine their expertise in Microsoft 365, Azure, networking, advanced connectivity solutions and our managed service offering. Key Tasks & Accountabilities as the lead project engineer, architecting, implementing and managing a wide array of IT and networking projects. technical escalation point. with existing customers and sales leads to understand their requirements and deliver transformative solutions. escalated IT support tickets, provide comprehensive documentation, and offer training to support teams, and customers. IT project work, focusing on the deployment and management of IT and network infrastructure, enhancing internal IT infrastructure and security protocols. a crucial role in re-certifying Cyber Essentials Plus and supporting CCS Framework RM6116 Network Services opportunities. as a technical resource for all tenders, coordinating with technical sales team, and vendors to find a solution to requirements. What will You Bring? Experience: 5 years proven experience as a Technical Project Engineer or similar role. in architecting, implementing, and troubleshooting cloud, hardware, software, and networks. knowledge of Microsoft operating systems, Azure and Microsoft 365. knowledge of Meraki, Watchguard and cloud networking technologies. with Entra ID, Group Policy, Endpoint Manager and other administrative and security-focused solutions. project management experience in liaising with customers and internal project teams to ensure project progress communicated effectively. of the Cyber Essentials framework and beyond.
May 08, 2024
Full time
Benefits - Profit Share annual bonus, personal development plan with dedicated self-development time. 22 days holiday, extra days leave on birthday, Pension, NHS Healthcare Top Up Cash Plan (money back on everyday medical expenses), Death in Service (3 x salary), Discount scheme on entertainment/shopping/leisure activities, Plus genuinely great co-workers who want to see the company and each other succeed, and we always have cakes and sweets on the go. What is the Role? As a Project Engineer, you will play a crucial role in the architecting and implementation of projects for our clients. You will be responsible for working alongside the Head of Technology to advice our end users on the appropriate solutions and services for their requirements. Primarily a field-based role to execute project plans to deliver the agreed business outcomes. This role is ideally suited to a motivated and ambitious IT professional looking to practice and refine their expertise in Microsoft 365, Azure, networking, advanced connectivity solutions and our managed service offering. Key Tasks & Accountabilities as the lead project engineer, architecting, implementing and managing a wide array of IT and networking projects. technical escalation point. with existing customers and sales leads to understand their requirements and deliver transformative solutions. escalated IT support tickets, provide comprehensive documentation, and offer training to support teams, and customers. IT project work, focusing on the deployment and management of IT and network infrastructure, enhancing internal IT infrastructure and security protocols. a crucial role in re-certifying Cyber Essentials Plus and supporting CCS Framework RM6116 Network Services opportunities. as a technical resource for all tenders, coordinating with technical sales team, and vendors to find a solution to requirements. What will You Bring? Experience: 5 years proven experience as a Technical Project Engineer or similar role. in architecting, implementing, and troubleshooting cloud, hardware, software, and networks. knowledge of Microsoft operating systems, Azure and Microsoft 365. knowledge of Meraki, Watchguard and cloud networking technologies. with Entra ID, Group Policy, Endpoint Manager and other administrative and security-focused solutions. project management experience in liaising with customers and internal project teams to ensure project progress communicated effectively. of the Cyber Essentials framework and beyond.
Security Contracts Manager Salary: 36,000 - 38,000 + car allowance Location: South West England. This is a field based role. As a guide applicants should live within easy reach of Exeter or Plymouth. We are seeking a quality focused Security Contracts Manager to oversee a portfolio of client sites across the South West region. You will lead security teams across multiple commercial sites and ensure the highest level of service to clients. You will be an effective people manager with the ability to positively engage clients. You will have the ability to maintain and develop positive working relationships with your clients and be a confident people manager. With excellent interpersonal & communication skills you will be commercially aware with an attention to detail. Applicants must meet the following criteria: Ideally you will have security industry experience Full driving license holder A people manager with experience of leading teams Based in the South West of England within reasonable distance to Plymouth or Exeter Very process driven with first class time management skills Key duties and responsibilities will include Operational responsibility for a portfolio of client sites across the region Act as the main point of contact for operational issues Undertake regular site visits to oversee the delivery of site security across a number of commercial and corporate sites Regular client meetings across your region to ensure maximum client engagement Strive to exceed client KPI's and SLA's Compliance checks Undertake welfare checks across your sites Budget management Manage the mobilisation of new sites Safeguarding of clients assets to include people, buildings and information Ensure compliance with Assignment Instructions and oversee implementation Conduct and monitor staff appraisals including HR / disciplinary issues Recruitment, training and development Momentum Security Recruitment: Established as a Security Recruitment specialist Momentum Recruitment provide a quality focused recruitment service for the provision of permanent, contract & temporary staff across the EMEA region. Momentum Recruitment covers the following markets. Corporate Security Security Guarding - Management & Operations Security Guarding - Officer & site personnel staff Retail Loss Prevention, Audit & Fraud Facilities Management - Hard (M&E) & Soft Services Security Sales & Business Development
May 08, 2024
Full time
Security Contracts Manager Salary: 36,000 - 38,000 + car allowance Location: South West England. This is a field based role. As a guide applicants should live within easy reach of Exeter or Plymouth. We are seeking a quality focused Security Contracts Manager to oversee a portfolio of client sites across the South West region. You will lead security teams across multiple commercial sites and ensure the highest level of service to clients. You will be an effective people manager with the ability to positively engage clients. You will have the ability to maintain and develop positive working relationships with your clients and be a confident people manager. With excellent interpersonal & communication skills you will be commercially aware with an attention to detail. Applicants must meet the following criteria: Ideally you will have security industry experience Full driving license holder A people manager with experience of leading teams Based in the South West of England within reasonable distance to Plymouth or Exeter Very process driven with first class time management skills Key duties and responsibilities will include Operational responsibility for a portfolio of client sites across the region Act as the main point of contact for operational issues Undertake regular site visits to oversee the delivery of site security across a number of commercial and corporate sites Regular client meetings across your region to ensure maximum client engagement Strive to exceed client KPI's and SLA's Compliance checks Undertake welfare checks across your sites Budget management Manage the mobilisation of new sites Safeguarding of clients assets to include people, buildings and information Ensure compliance with Assignment Instructions and oversee implementation Conduct and monitor staff appraisals including HR / disciplinary issues Recruitment, training and development Momentum Security Recruitment: Established as a Security Recruitment specialist Momentum Recruitment provide a quality focused recruitment service for the provision of permanent, contract & temporary staff across the EMEA region. Momentum Recruitment covers the following markets. Corporate Security Security Guarding - Management & Operations Security Guarding - Officer & site personnel staff Retail Loss Prevention, Audit & Fraud Facilities Management - Hard (M&E) & Soft Services Security Sales & Business Development
Business Development Manager Role Overview Job Title: Business Development Manager Location: Lewes, East Sussex (hybrid) Salary: 50,000- 60,000 (DOE) + quarterly performance-related bonus The Business Development Manager works closely with the Sales team to identify and create new opportunities in the global market. This can be through our client's existing customers by enhancing their solutions and expanding the total sales packages they offer or through new customers either geographically or in new vertical segments and applications. The role will focus on growing the company's business with security solutions that deliver end customer value whilst also being technically viable and profitable for our client. This is a great opportunity to be an integral member of the Sales team in supporting the growth of the business by providing market intelligence, identifying and attacking new opportunities and supporting the Bid team with quality bids in peak periods. The role requires an emphasis on understanding the best fit-for-purpose solutions for organisations operating across the Transportation / Rail Infrastructure, Rail Rolling Stock, Tunnel and Airport sectors. As such, you will be required to understand the company's products and solutions and be able to turn these into specifications for Consultants and end customers. The role will also require extensive market engagement, seeking out new end user customers and new channel / routes to market. Key Responsibilities Be the Sales team's market development expert; be on top of the market situation for the industries in which the company operates and identify new opportunities through market investigation and market intelligence Find and open new doors, talk to new organisations / people, target new opportunities from the market investigation guidance; develop the same opportunities to become new and steady future business Guide the rest of the organisation on how company products and solutions are fit for purpose (or not) and report on the competitive landscape and what new adaptations or add-ons are required in the company's solution portfolio in order to maintain or gain more market share; contribute to new knowledge and different ways to fit requirements from the market Close cooperation with the company's Product Management team to identify product / solution portfolio enhancements; keep track of any changes in the company's offering that needs to be communicated internally and externally Make internal and external presentations, application sheets and other commercial documentation in cooperation with Product Management / Marketing to support the above Liaise with strategic end customers and specifiers / A&Es to influence requirements, design and drive supplier preferences Produce accurate and detailed quotations, presentations and system proposals for project bids and be an extra support for the Bid team during peak periods Ensure business solutions are aligned with goals, strategy and priorities Skills and Attributes Required Excellent teamwork and verbal / written communication skills The drive to seek new opportunities and meet new people Ability and interest in travelling for business both in the UK and internationally Structured with an eye for detail Self-driven and motivated Excellent English language skills Good computer skills: experience with Microsoft Office (e.g. advanced Excel, Word, Dynamics 365 software) and Visio and AutoCAD (advantageous) Sales / Marketing background or an Engineering / Finance background with strong commercial interest and skills Customer-focused and revenue-driven Knowledge and Experience Required Minimum 3 years' experience working within sales and business development Knowledge of how to undertake international business development - particularly from a Tier 2 / sub-system supplier perspective The desire and experience from a mixed technical and commercial role is a strong advantage in this position Knowledge of IP Telecom Systems & Integrations (e.g. Public Address, Telephones, Intercoms / Help Points, Passenger Information Displays, CCTV, Control Systems, IP Speakers etc.) is an advantage Knowledge of the Transport domain (Rail, Metro, Airport, Tunnel sectors etc.) or Infrastructure markets Experience in making own quotations in Excel / Word / ERP systems and presenting / discussing solutions with customers in line with their requirements Education and Qualifications Bachelor's degree or equivalent in a Commercial / Technical field IP & Data networking skills / qualifications would be desirable
May 08, 2024
Full time
Business Development Manager Role Overview Job Title: Business Development Manager Location: Lewes, East Sussex (hybrid) Salary: 50,000- 60,000 (DOE) + quarterly performance-related bonus The Business Development Manager works closely with the Sales team to identify and create new opportunities in the global market. This can be through our client's existing customers by enhancing their solutions and expanding the total sales packages they offer or through new customers either geographically or in new vertical segments and applications. The role will focus on growing the company's business with security solutions that deliver end customer value whilst also being technically viable and profitable for our client. This is a great opportunity to be an integral member of the Sales team in supporting the growth of the business by providing market intelligence, identifying and attacking new opportunities and supporting the Bid team with quality bids in peak periods. The role requires an emphasis on understanding the best fit-for-purpose solutions for organisations operating across the Transportation / Rail Infrastructure, Rail Rolling Stock, Tunnel and Airport sectors. As such, you will be required to understand the company's products and solutions and be able to turn these into specifications for Consultants and end customers. The role will also require extensive market engagement, seeking out new end user customers and new channel / routes to market. Key Responsibilities Be the Sales team's market development expert; be on top of the market situation for the industries in which the company operates and identify new opportunities through market investigation and market intelligence Find and open new doors, talk to new organisations / people, target new opportunities from the market investigation guidance; develop the same opportunities to become new and steady future business Guide the rest of the organisation on how company products and solutions are fit for purpose (or not) and report on the competitive landscape and what new adaptations or add-ons are required in the company's solution portfolio in order to maintain or gain more market share; contribute to new knowledge and different ways to fit requirements from the market Close cooperation with the company's Product Management team to identify product / solution portfolio enhancements; keep track of any changes in the company's offering that needs to be communicated internally and externally Make internal and external presentations, application sheets and other commercial documentation in cooperation with Product Management / Marketing to support the above Liaise with strategic end customers and specifiers / A&Es to influence requirements, design and drive supplier preferences Produce accurate and detailed quotations, presentations and system proposals for project bids and be an extra support for the Bid team during peak periods Ensure business solutions are aligned with goals, strategy and priorities Skills and Attributes Required Excellent teamwork and verbal / written communication skills The drive to seek new opportunities and meet new people Ability and interest in travelling for business both in the UK and internationally Structured with an eye for detail Self-driven and motivated Excellent English language skills Good computer skills: experience with Microsoft Office (e.g. advanced Excel, Word, Dynamics 365 software) and Visio and AutoCAD (advantageous) Sales / Marketing background or an Engineering / Finance background with strong commercial interest and skills Customer-focused and revenue-driven Knowledge and Experience Required Minimum 3 years' experience working within sales and business development Knowledge of how to undertake international business development - particularly from a Tier 2 / sub-system supplier perspective The desire and experience from a mixed technical and commercial role is a strong advantage in this position Knowledge of IP Telecom Systems & Integrations (e.g. Public Address, Telephones, Intercoms / Help Points, Passenger Information Displays, CCTV, Control Systems, IP Speakers etc.) is an advantage Knowledge of the Transport domain (Rail, Metro, Airport, Tunnel sectors etc.) or Infrastructure markets Experience in making own quotations in Excel / Word / ERP systems and presenting / discussing solutions with customers in line with their requirements Education and Qualifications Bachelor's degree or equivalent in a Commercial / Technical field IP & Data networking skills / qualifications would be desirable