Our Client is a fast-growing innovative speciality Chemical Distribution and Manufacturing company. They are now seeking a QRESH Manager (Quality, Regulatory, Environmental Health & Safety) . This position will be office based in Redditch, Worcestershire with the opportunity of hybrid working. (Three Days in the office and two days working at home). The position is a full-time permanent role. Job Purpose Responsible for creating the strategic direction of the QRESH Department to prioritise the needs of a busy and multifaceted life sciences and industrial distribution business. Managing a team of experts ensuring the wellbeing and development of colleagues. Maintaining excellence in achievements and driving high performance. Responsible for Regulatory compliance in food, pharma and industrial chemical handling for manufacturing and warehouse locations. Exploring and expanding the company accreditation to maintain and elevate market reputation and credibility. Engage with Sales Divisions to support Business growth. Ensure that robust processes are implemented for the Quality Control and release of products developed, manufactured, purchased and sold by the company. Ensure that work processes are audited as required along the supply chain. Responsible for the Complaints system. Monitor and investigate root causes of process deviation, produce CAPA reports. Health, Safety and Environmental Officer lead with responsibility for providing or sourcing compliance training across multiple sites for the business. Key Responsibilities Line Management of the QRESH team, support and develop team members, review team performance by achieving the correct balance between ensuring people wellbeing, keeping people engagement high and holding direct reports accountable. Health, Safety and Environmental Officer role and designated Responsible Person with Regulatory authorities and certification bodies; ensure business compliance in all QRESH aspects and support business growth. Monitor updates in scientific literature, legislation and industrial guidance. Creates and maintains Regulatory documentation. Advises all functions on all H&S and Regulatory matters. Oversee efforts of Quality Control team and offer support to ensure that robust QC protocols are in place for in-process materials and release of finished products, packaging and labelling to specification. Ensure team engagement with relevant functions at key stages of critical sales driven processes QP7 and QP8. Ensure routine QRESH services to Sales Divisions (queries, questionnaires, change control, QP5, QP6) are adequate to continually support company growth. Responsible for the Complaints system, investigates root causes, liaises with internal and external stakeholders, implements corrective and preventive action, produce CAPA reports, review data periodically, analyse trends and communicate outcomes and learning. Oversee efforts of QRESH Auditing function and offer support to ensure supplier evaluation, product approval, internal and external auditing processes are carried out in a timely manner and robust fashion to ensure continual compliance and certification and support business needs; ensure auditor(s) commitment and availability to travel to required supplier locations worldwide. Responsible for producing and circulating QRESH KPI statistics and contribute to business-wide statistical trend analysis. Lead and support Continuous Improvement activities and PDCA implementation. Qualifications and Experience Extensive Regulatory knowledge and skills over a variety of industrial and life science sectors achieved by education, professional training and hands-on experience. Trained auditor to ISO, GMP or equivalent, with extensive knowledge of quality and compliance standards. Risk Analysis mindset, process deviation and non-conformance resolution / CAPA process experience. Extensive knowledge of Quality Control principles and techniques in an operational environment and lab environment to support the team with utilisation a wide range of analytical techniques and equipment. High attention to detail, ability to understand and create thorough and detailed regulatory documentation. Ability to learn, provide training internally as well as identify suitable external training for teams. Understand sensitivities associated with a commercial sales operation and of the pivotal role the QRESH function has in the Supply Chain. Ability to communicate and create consensus at all organisational levels and across functions with the required level of detail or abstraction. Strong IT skills and command of the MS Office package. Strong numerical approach to carry out data trend-analysis and ability to identify and interpret variation patterns. Thriving under pressure, at ease in a fast-paced environment and able to respond to fast-evolving circumstances. Excellent time management skills and ability to manage expectations of internal customers. Efficiently oversee and lead the QRESH Team, ensuring optimal performance and collaboration. Driven, self-motivated and pro-actively engaging stakeholders towards sustaining a strong company Quality culture. In return, our Client is offering a basic salary of up to £50,000 per annum (salary is negotiable and dependent on experience) plus benefits. To apply for the above position, please send your C.V to Lorraine Roger, Director at Atom Recruitment Ltd.
May 14, 2024
Full time
Our Client is a fast-growing innovative speciality Chemical Distribution and Manufacturing company. They are now seeking a QRESH Manager (Quality, Regulatory, Environmental Health & Safety) . This position will be office based in Redditch, Worcestershire with the opportunity of hybrid working. (Three Days in the office and two days working at home). The position is a full-time permanent role. Job Purpose Responsible for creating the strategic direction of the QRESH Department to prioritise the needs of a busy and multifaceted life sciences and industrial distribution business. Managing a team of experts ensuring the wellbeing and development of colleagues. Maintaining excellence in achievements and driving high performance. Responsible for Regulatory compliance in food, pharma and industrial chemical handling for manufacturing and warehouse locations. Exploring and expanding the company accreditation to maintain and elevate market reputation and credibility. Engage with Sales Divisions to support Business growth. Ensure that robust processes are implemented for the Quality Control and release of products developed, manufactured, purchased and sold by the company. Ensure that work processes are audited as required along the supply chain. Responsible for the Complaints system. Monitor and investigate root causes of process deviation, produce CAPA reports. Health, Safety and Environmental Officer lead with responsibility for providing or sourcing compliance training across multiple sites for the business. Key Responsibilities Line Management of the QRESH team, support and develop team members, review team performance by achieving the correct balance between ensuring people wellbeing, keeping people engagement high and holding direct reports accountable. Health, Safety and Environmental Officer role and designated Responsible Person with Regulatory authorities and certification bodies; ensure business compliance in all QRESH aspects and support business growth. Monitor updates in scientific literature, legislation and industrial guidance. Creates and maintains Regulatory documentation. Advises all functions on all H&S and Regulatory matters. Oversee efforts of Quality Control team and offer support to ensure that robust QC protocols are in place for in-process materials and release of finished products, packaging and labelling to specification. Ensure team engagement with relevant functions at key stages of critical sales driven processes QP7 and QP8. Ensure routine QRESH services to Sales Divisions (queries, questionnaires, change control, QP5, QP6) are adequate to continually support company growth. Responsible for the Complaints system, investigates root causes, liaises with internal and external stakeholders, implements corrective and preventive action, produce CAPA reports, review data periodically, analyse trends and communicate outcomes and learning. Oversee efforts of QRESH Auditing function and offer support to ensure supplier evaluation, product approval, internal and external auditing processes are carried out in a timely manner and robust fashion to ensure continual compliance and certification and support business needs; ensure auditor(s) commitment and availability to travel to required supplier locations worldwide. Responsible for producing and circulating QRESH KPI statistics and contribute to business-wide statistical trend analysis. Lead and support Continuous Improvement activities and PDCA implementation. Qualifications and Experience Extensive Regulatory knowledge and skills over a variety of industrial and life science sectors achieved by education, professional training and hands-on experience. Trained auditor to ISO, GMP or equivalent, with extensive knowledge of quality and compliance standards. Risk Analysis mindset, process deviation and non-conformance resolution / CAPA process experience. Extensive knowledge of Quality Control principles and techniques in an operational environment and lab environment to support the team with utilisation a wide range of analytical techniques and equipment. High attention to detail, ability to understand and create thorough and detailed regulatory documentation. Ability to learn, provide training internally as well as identify suitable external training for teams. Understand sensitivities associated with a commercial sales operation and of the pivotal role the QRESH function has in the Supply Chain. Ability to communicate and create consensus at all organisational levels and across functions with the required level of detail or abstraction. Strong IT skills and command of the MS Office package. Strong numerical approach to carry out data trend-analysis and ability to identify and interpret variation patterns. Thriving under pressure, at ease in a fast-paced environment and able to respond to fast-evolving circumstances. Excellent time management skills and ability to manage expectations of internal customers. Efficiently oversee and lead the QRESH Team, ensuring optimal performance and collaboration. Driven, self-motivated and pro-actively engaging stakeholders towards sustaining a strong company Quality culture. In return, our Client is offering a basic salary of up to £50,000 per annum (salary is negotiable and dependent on experience) plus benefits. To apply for the above position, please send your C.V to Lorraine Roger, Director at Atom Recruitment Ltd.
What you'll be doing? Within the Construction environment, think about buying materials, managing big projects, ensuring health and safety and customer service. At any given time, you'll find us working on some circa 400 developments in both towns and rural areas across the UK, and every one poses unique challenges click apply for full job details
May 14, 2024
Full time
What you'll be doing? Within the Construction environment, think about buying materials, managing big projects, ensuring health and safety and customer service. At any given time, you'll find us working on some circa 400 developments in both towns and rural areas across the UK, and every one poses unique challenges click apply for full job details
Residential Management Group Ltd
Winchester, Hampshire
Job Title: Property Manager / Senior Property Manager Contract: Full time & Permanent; 37.5 hours per weekLocation: Hampshire / Hybrid£Competitive Salary + £4,320 car allowance, mileage + excellent benefits! Residential Management Group is a market leading Managing Agent with superb systems, robust processes, and specialist back-office departments, so when you join us as a Property Manager, you're equipped with the best support to deliver a property management service that is second to none. This is a great career opportunity to join a large, national managing agent with organic portfolio growth. You'll be working alongside a great team of property management professionals, led by a highly experienced senior management team. At RMG we manage small and large blocks and estates for RMC (Resident Management Companies), L&T (Landlord & Tenant) and Developers. What will you be doing? A home-based hybrid role, managing a regional portfolio of large estates and prestigious key client developments located across Hampshire, for the most part. You'll be conveniently located to conduct your site visits, AGM's and manage your portfolio, and will work one day a week on-site at a high-end scheme in Winchester and one day a week at our Gosport Office with your regional team. This is a superb portfolio with key clients, luxury developments and large estates which offers an accomplished and qualified Property Manager or Senior Property Manager the opportunity to further enhance your experience and exposure to such schemes. A portfolio of this nature requires sound experience, good knowledge of the Building Safety Act and mobilisation of new build schemes. • Carry out services required in accordance with the lease.• Monitor the services in line with the service level agreement with contractors and the terms of the lease.• Construct the appropriate budget and monitor the collection of service charges to fund necessary works, liaising with our specialist departments as required.• Manage and carry out the meetings with the RMC Directors, Residents association, developers etc in line with the service level agreement and statutory requirements.• Be aware of the Compliance, Health & Safety and M & E requirements of Residential Management and that your sites are fully compliant.• Maintain key relationships both internally and externally.• Ensure full documented audit trail for site visits; meetings (formal and informal) are completed.• Ensure maintenance is identified and carried out as promptly as possible to cut down risk of further damage.• Ensure all consultation procedures are followed.• Review lease requirements for major works.• Ensure section 20 notices are served and a major works programme is in place. What are we looking for? • Block Property Management experience as a Property Manager or Senior Property Manager• ATPI (AIRPM) qualified, MTPI (MIRPM) preferred• The ability to understand leases, service charge budgeting and associated legislation • Good knowledge of the Building Safety Act • Experience of working with key clients, large developers and new build mobilisation• Excellent organisational skills• Confident and customer centric mindset• Strong communication skills with the ability to build and maintain relationships• A full valid driving licence and own car What do we offer? You'll not only be joining a thriving market leader where you'll benefit from working alongside the best in the industry, you'll also receive a superb package of company benefits including:• Car allowance of £4320 per annum, plus mileage• 25 days holiday plus Bank Holidays and enjoy your Birthday off, on us!• Ability to accrue 2 additional days holiday (subject to criteria)• Life Assurance - 4 x basic salary• Generous pension scheme with contributions matched up to 7%• Free Healthcare Cashback Plan (re-claiming for things like optical treatment (plus an optical discount voucher) and dental care, physiotherapy and GP Charges - and more - all to a generous fixed amount, plus 24/7 access to remote GP Services• Access to a whole host of discounts on gyms, retail, groceries, leisure, electronics and so much more!• Company performance related bonus• Employee Referral scheme with rewards up to £1,000 per referral• Free and confidential access to Employee Assistance Programme• Monthly employee wellbeing initiatives• Corporate Social Responsibility events throughout the year• Two paid volunteer days per year• Free On-site parking available at our office• Hybrid / flexible working• Company Equipment to support your remote working - mobile phone, laptop etc• We really like to support our employees to develop in their career, so we provide Sponsorship for study and professional qualifications such as IRPM, AAT, CIMA, ACCA and give up to 5 study days. We'll also pay your annual professional subscriptions.• Exclusive access to MSc. Property Management & Investment - De Montfort University, should you wish to continue your professional education further.And more
May 14, 2024
Full time
Job Title: Property Manager / Senior Property Manager Contract: Full time & Permanent; 37.5 hours per weekLocation: Hampshire / Hybrid£Competitive Salary + £4,320 car allowance, mileage + excellent benefits! Residential Management Group is a market leading Managing Agent with superb systems, robust processes, and specialist back-office departments, so when you join us as a Property Manager, you're equipped with the best support to deliver a property management service that is second to none. This is a great career opportunity to join a large, national managing agent with organic portfolio growth. You'll be working alongside a great team of property management professionals, led by a highly experienced senior management team. At RMG we manage small and large blocks and estates for RMC (Resident Management Companies), L&T (Landlord & Tenant) and Developers. What will you be doing? A home-based hybrid role, managing a regional portfolio of large estates and prestigious key client developments located across Hampshire, for the most part. You'll be conveniently located to conduct your site visits, AGM's and manage your portfolio, and will work one day a week on-site at a high-end scheme in Winchester and one day a week at our Gosport Office with your regional team. This is a superb portfolio with key clients, luxury developments and large estates which offers an accomplished and qualified Property Manager or Senior Property Manager the opportunity to further enhance your experience and exposure to such schemes. A portfolio of this nature requires sound experience, good knowledge of the Building Safety Act and mobilisation of new build schemes. • Carry out services required in accordance with the lease.• Monitor the services in line with the service level agreement with contractors and the terms of the lease.• Construct the appropriate budget and monitor the collection of service charges to fund necessary works, liaising with our specialist departments as required.• Manage and carry out the meetings with the RMC Directors, Residents association, developers etc in line with the service level agreement and statutory requirements.• Be aware of the Compliance, Health & Safety and M & E requirements of Residential Management and that your sites are fully compliant.• Maintain key relationships both internally and externally.• Ensure full documented audit trail for site visits; meetings (formal and informal) are completed.• Ensure maintenance is identified and carried out as promptly as possible to cut down risk of further damage.• Ensure all consultation procedures are followed.• Review lease requirements for major works.• Ensure section 20 notices are served and a major works programme is in place. What are we looking for? • Block Property Management experience as a Property Manager or Senior Property Manager• ATPI (AIRPM) qualified, MTPI (MIRPM) preferred• The ability to understand leases, service charge budgeting and associated legislation • Good knowledge of the Building Safety Act • Experience of working with key clients, large developers and new build mobilisation• Excellent organisational skills• Confident and customer centric mindset• Strong communication skills with the ability to build and maintain relationships• A full valid driving licence and own car What do we offer? You'll not only be joining a thriving market leader where you'll benefit from working alongside the best in the industry, you'll also receive a superb package of company benefits including:• Car allowance of £4320 per annum, plus mileage• 25 days holiday plus Bank Holidays and enjoy your Birthday off, on us!• Ability to accrue 2 additional days holiday (subject to criteria)• Life Assurance - 4 x basic salary• Generous pension scheme with contributions matched up to 7%• Free Healthcare Cashback Plan (re-claiming for things like optical treatment (plus an optical discount voucher) and dental care, physiotherapy and GP Charges - and more - all to a generous fixed amount, plus 24/7 access to remote GP Services• Access to a whole host of discounts on gyms, retail, groceries, leisure, electronics and so much more!• Company performance related bonus• Employee Referral scheme with rewards up to £1,000 per referral• Free and confidential access to Employee Assistance Programme• Monthly employee wellbeing initiatives• Corporate Social Responsibility events throughout the year• Two paid volunteer days per year• Free On-site parking available at our office• Hybrid / flexible working• Company Equipment to support your remote working - mobile phone, laptop etc• We really like to support our employees to develop in their career, so we provide Sponsorship for study and professional qualifications such as IRPM, AAT, CIMA, ACCA and give up to 5 study days. We'll also pay your annual professional subscriptions.• Exclusive access to MSc. Property Management & Investment - De Montfort University, should you wish to continue your professional education further.And more
PSR Rail are currently working with a Tier 1 Contractor who are seeking for a Project Manager to join their team on a long term railway project in the North West. Role Responsibility Review contractual agreements and develop design, working methods, programme and forecast costs with the Construction Manager, General Foreman and Subcontractors / Suppliers identifying any inaccuracies or inconsistencies, and feedback any changes made to the QA and QS teams. Develop programmes and forecast budgets, assess actual programme and productivity achieved and review weekly, taking action where appropriate, and reporting any changes to the construction manager and QS department. Be fully conversant with subcontractors contract conditions, develop job specific subcontract conditions and manage the subcontractors account with the QS team Requisitioning resources in a timely manner to ensure that they are correctly specified and readily available so as not to impede the construction programme. Communicate to the QA and QS teams non-conformance's and any instructions received from the client / designer / RE's staff. Ensure that comprehensive records of resources employed on additional works are maintained. Keep a full and accurate daily site diary, including any changes / variations, subcontractor's attendance, and records of work related discussions with client / designer / RE / project team. Ensure that inspection and test plans, risk assessments and method statements for the control of the works are reviewed, approved and adhered to. Keep abreast of developments in professional field Produce monthly reports for financial forecasting, monitoring and control of project cost Interfacing with internal and external stakeholders Key point of contact for clients for project progress Set the highest example for Health and Safety Requirements Understand the Client and Joint Venture Partners' Environment and Sustainability Policies, Processes and statutory requirements as they affect the company's operations and ensure that the requirements, as applicable within their discipline, are implemented on the project. The Ideal Candidate Essential: Degree level qualification (or equivalent) in a Civil Engineering allied subject or HND in Civil Engineering and vocational training in Engineering Experience as a site agent on major UK infrastructure projects Experience in leading teams Broad civil engineering experience to include reinforced concrete works, drainage, temporary works, excavations etc. Understanding of Engineering Principles Knowledge and Understanding of construction contract law and forms of contract through experience and formal training. Extensive technical knowledge of construction techniques and best practices. Computer competence (MS Word, Excel, Document control system). Relevant CSCS Card Training in Health & Safety and Environmental management - SMSTS Desirable: Bridge construction Structural steel Piling Reinforced concrete Temporary Works Highways Major Civils and Infrastructure Projects
May 14, 2024
Full time
PSR Rail are currently working with a Tier 1 Contractor who are seeking for a Project Manager to join their team on a long term railway project in the North West. Role Responsibility Review contractual agreements and develop design, working methods, programme and forecast costs with the Construction Manager, General Foreman and Subcontractors / Suppliers identifying any inaccuracies or inconsistencies, and feedback any changes made to the QA and QS teams. Develop programmes and forecast budgets, assess actual programme and productivity achieved and review weekly, taking action where appropriate, and reporting any changes to the construction manager and QS department. Be fully conversant with subcontractors contract conditions, develop job specific subcontract conditions and manage the subcontractors account with the QS team Requisitioning resources in a timely manner to ensure that they are correctly specified and readily available so as not to impede the construction programme. Communicate to the QA and QS teams non-conformance's and any instructions received from the client / designer / RE's staff. Ensure that comprehensive records of resources employed on additional works are maintained. Keep a full and accurate daily site diary, including any changes / variations, subcontractor's attendance, and records of work related discussions with client / designer / RE / project team. Ensure that inspection and test plans, risk assessments and method statements for the control of the works are reviewed, approved and adhered to. Keep abreast of developments in professional field Produce monthly reports for financial forecasting, monitoring and control of project cost Interfacing with internal and external stakeholders Key point of contact for clients for project progress Set the highest example for Health and Safety Requirements Understand the Client and Joint Venture Partners' Environment and Sustainability Policies, Processes and statutory requirements as they affect the company's operations and ensure that the requirements, as applicable within their discipline, are implemented on the project. The Ideal Candidate Essential: Degree level qualification (or equivalent) in a Civil Engineering allied subject or HND in Civil Engineering and vocational training in Engineering Experience as a site agent on major UK infrastructure projects Experience in leading teams Broad civil engineering experience to include reinforced concrete works, drainage, temporary works, excavations etc. Understanding of Engineering Principles Knowledge and Understanding of construction contract law and forms of contract through experience and formal training. Extensive technical knowledge of construction techniques and best practices. Computer competence (MS Word, Excel, Document control system). Relevant CSCS Card Training in Health & Safety and Environmental management - SMSTS Desirable: Bridge construction Structural steel Piling Reinforced concrete Temporary Works Highways Major Civils and Infrastructure Projects
SF Recruitment have partnered with an organisation in Tewkesbury who are recruiting for an Account Executive on a permanent basis. This is a brilliant opportunity for someone looking to start their career or build their experience in a customer focussed role. People are the core of this organisation and they are very much focussed on well-being and development of their employees. Responsibilities will include: Key responsibilities: - Manage orders and enquiries on the below addresses including their own - Follow up on Account Manager's quotes in busy periods. - Monitoring the order deadline - Support account management and business development teams with quoting and other activities. - Source quotes for the sales team. - Develop relationships with trade partners to procure and provide equipment. - Achieve set targets from a margin and turnover perspective. - Maintain a safe working environment in accordance with Health & Safety regulations. - Liaise directly with customers on & off site. - Maintain company Gross Margin across all projects quoted. - Weekend working where required. - Work within a sustainable manner / approach.
May 14, 2024
Full time
SF Recruitment have partnered with an organisation in Tewkesbury who are recruiting for an Account Executive on a permanent basis. This is a brilliant opportunity for someone looking to start their career or build their experience in a customer focussed role. People are the core of this organisation and they are very much focussed on well-being and development of their employees. Responsibilities will include: Key responsibilities: - Manage orders and enquiries on the below addresses including their own - Follow up on Account Manager's quotes in busy periods. - Monitoring the order deadline - Support account management and business development teams with quoting and other activities. - Source quotes for the sales team. - Develop relationships with trade partners to procure and provide equipment. - Achieve set targets from a margin and turnover perspective. - Maintain a safe working environment in accordance with Health & Safety regulations. - Liaise directly with customers on & off site. - Maintain company Gross Margin across all projects quoted. - Weekend working where required. - Work within a sustainable manner / approach.
Salesforce Product Manager Location: Remote / Farringdon / Nottingham Salary: 74,742 Expires: 06/05/2024 Our mission MTVH is one of the UK?s largest housing associations. Our vision is that everyone should have a home and the chance to live well. We have a social purpose, and we're using technology to challenge and innovate how the housing sector delivers the right outcomes for the communities we serve. About the role We?re looking for a talented Salesforce Product Manager to lead the development and implementation of Salesforce across our business. We have an ambitious multiyear plan to roll out Salesforce across our services to streamline business processes, increase efficiencies and create a much-improved customer and colleague experience. In this role, you?ll lead the work to improve the foundational contact handling and omni channel experience for customers and teams, as well as developing a range of different solutions that include, enabling the marketing, letting and sale of our homes, through to the ongoing management homes and resident services. You?ll also be working on developing our property services, where we?ll be looking to create solutions that help us improve the management and safety of our homes, from compliance work to enabling customers to request and schedule repairs for their homes, powered by Salesforce?s business process and workforce management capabilities. Your responsibilities As Salesforce Product Manager, you?ll be responsible for creating and communicating a strategy and an outcome-oriented Salesforce development roadmap. You?ll act as a conduit between our customers, the business and the Technology team to make sure Salesforce solutions are aligned to our business goals and meet the needs of our customers. Working in an agile, multi-disciplinary project team, you?ll lead the delivery of the Salesforce roadmap of work for both internal and external services. Supported by our Digital Product Managers, you?ll ensure Salesforce development enables digital transformation, and that where appropriate, digital by default is the approach taken for the majority of services onboarded to Salesforce. You?ll take on ownership of the product backlog, working closely with the Salesforce Solution architect and tech lead to refine user stories required to deliver Salesforce solutions. Working in 2-week sprints, you?ll lead the team's rituals to deliver the product backlog. You?ll be the main point of contact for the high-level reporting of Salesforce development, into the Technology Portfolio. What you'll need to succeed You?ll ? Have experience as a Salesforce Product Manager, or delivering customer focused, CRM and digital solutions are customer-focused and will prioritise and promote the delivery of quality services are a strong communicator and influencer and will be adept at communicating your vision for CRM development can question the status quo and are able to influence, plan and deliver change within a service area are good at building and maintaining relationships to achieve positive outcomes for the organisation and can work flexibly across cultures and organisational boundaries Please note :- we do not currently offer visa sponsorship. What?s in it for you? Our benefits include:- 28 days annual leave plus 8 bank holidays (pro rata for part time) per year 2 volunteering days per year for things like helping out in local communities An additional ?Beliefs day? once a year to have an extra a day off Enhanced pension with matched contributions of up to 9% Life assurance cover 3 x your salary Health cash plan scheme for your everyday healthcare needs which you can add your family members too Tenancy deposit ? interest free loan to help with rental deposits Access to extensive learning and training opportunities with Wisebox platform Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues Career progression across the organisation with our mentoring programme and apprenticeships We are committed to the wellbeing of our colleagues and support this as an organisation About us Learn more about our benefits and organisation by viewing our attached document Our promise Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively ?Serving people better every day? to educate, support and develop all of our diverse employees and the communities that we serve. We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other?s wellbeing. Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together! We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment.
May 14, 2024
Full time
Salesforce Product Manager Location: Remote / Farringdon / Nottingham Salary: 74,742 Expires: 06/05/2024 Our mission MTVH is one of the UK?s largest housing associations. Our vision is that everyone should have a home and the chance to live well. We have a social purpose, and we're using technology to challenge and innovate how the housing sector delivers the right outcomes for the communities we serve. About the role We?re looking for a talented Salesforce Product Manager to lead the development and implementation of Salesforce across our business. We have an ambitious multiyear plan to roll out Salesforce across our services to streamline business processes, increase efficiencies and create a much-improved customer and colleague experience. In this role, you?ll lead the work to improve the foundational contact handling and omni channel experience for customers and teams, as well as developing a range of different solutions that include, enabling the marketing, letting and sale of our homes, through to the ongoing management homes and resident services. You?ll also be working on developing our property services, where we?ll be looking to create solutions that help us improve the management and safety of our homes, from compliance work to enabling customers to request and schedule repairs for their homes, powered by Salesforce?s business process and workforce management capabilities. Your responsibilities As Salesforce Product Manager, you?ll be responsible for creating and communicating a strategy and an outcome-oriented Salesforce development roadmap. You?ll act as a conduit between our customers, the business and the Technology team to make sure Salesforce solutions are aligned to our business goals and meet the needs of our customers. Working in an agile, multi-disciplinary project team, you?ll lead the delivery of the Salesforce roadmap of work for both internal and external services. Supported by our Digital Product Managers, you?ll ensure Salesforce development enables digital transformation, and that where appropriate, digital by default is the approach taken for the majority of services onboarded to Salesforce. You?ll take on ownership of the product backlog, working closely with the Salesforce Solution architect and tech lead to refine user stories required to deliver Salesforce solutions. Working in 2-week sprints, you?ll lead the team's rituals to deliver the product backlog. You?ll be the main point of contact for the high-level reporting of Salesforce development, into the Technology Portfolio. What you'll need to succeed You?ll ? Have experience as a Salesforce Product Manager, or delivering customer focused, CRM and digital solutions are customer-focused and will prioritise and promote the delivery of quality services are a strong communicator and influencer and will be adept at communicating your vision for CRM development can question the status quo and are able to influence, plan and deliver change within a service area are good at building and maintaining relationships to achieve positive outcomes for the organisation and can work flexibly across cultures and organisational boundaries Please note :- we do not currently offer visa sponsorship. What?s in it for you? Our benefits include:- 28 days annual leave plus 8 bank holidays (pro rata for part time) per year 2 volunteering days per year for things like helping out in local communities An additional ?Beliefs day? once a year to have an extra a day off Enhanced pension with matched contributions of up to 9% Life assurance cover 3 x your salary Health cash plan scheme for your everyday healthcare needs which you can add your family members too Tenancy deposit ? interest free loan to help with rental deposits Access to extensive learning and training opportunities with Wisebox platform Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues Career progression across the organisation with our mentoring programme and apprenticeships We are committed to the wellbeing of our colleagues and support this as an organisation About us Learn more about our benefits and organisation by viewing our attached document Our promise Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively ?Serving people better every day? to educate, support and develop all of our diverse employees and the communities that we serve. We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other?s wellbeing. Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together! We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment.
Our client, who are one of the UK's leading residential developers are looking to recruit an experienced H&S Manager to be based on their RC frame development in South East London. The Health and Safety Manager will provide visible health and safety leadership and support to several projects. They will support our client in the operation of systems ISO standards, covering the effective management of quality, health, safety, and environment. The position will involve monitoring on site activities to ensure all employees, sub-contractors and visitors comply with Health and Safety policies. Although the South East London project will be where you are based for the majority of your time, the role will also cover 2 projects in East & North London. The selected candidate will ideally come from a construction background covering RC frame developments and will have a proven track record in the H&S sector. The position will include regular site visits and will involve meetings with the build, commercial and technical teams to review H&S issues and updates. Our client has a solid pipeline of future developments and provide first class progression opportunities. On offer - Basic salary to 65k Discretionary bonus Car allowance Health Care Pension scheme
May 14, 2024
Full time
Our client, who are one of the UK's leading residential developers are looking to recruit an experienced H&S Manager to be based on their RC frame development in South East London. The Health and Safety Manager will provide visible health and safety leadership and support to several projects. They will support our client in the operation of systems ISO standards, covering the effective management of quality, health, safety, and environment. The position will involve monitoring on site activities to ensure all employees, sub-contractors and visitors comply with Health and Safety policies. Although the South East London project will be where you are based for the majority of your time, the role will also cover 2 projects in East & North London. The selected candidate will ideally come from a construction background covering RC frame developments and will have a proven track record in the H&S sector. The position will include regular site visits and will involve meetings with the build, commercial and technical teams to review H&S issues and updates. Our client has a solid pipeline of future developments and provide first class progression opportunities. On offer - Basic salary to 65k Discretionary bonus Car allowance Health Care Pension scheme
Authorising Engineer Fire Safety / Project Manager Job Type: Permanent Location: Home based but commutable to the London area - Greater London, Berkshire, Surrey, Buckinghamshire, Essex, Kent, Sussex Post Code: EC2M 7PY Salary: 50,000 to 60,000 + Car Allowance and Benefits Start Date: ASAP An established and rapidly expanding Health and Safety Consultancy is seeking an experienced Authorising Engineer Fire Safety / Project Manager specialising in Health and Safety / Fire Safety management. In this crucial position, you'll play a role in overseeing fire safety management projects, ensuring compliance with regulatory standards and industry best practices. You will have a thorough understanding of fire safety legislation within NHS and Education environments for the Authorising Engineer (AE) element. Commercial awareness and an ability to project manage for fire safety remedial works, being able to manage relationships between the client and contractors undertaking the works on site. Knowledge Solid experience in a senior Fire Safety Consulting position DipFD in Fire doors (desirable not essential) At least 5 years in a similar role Organisational Skills Strong organisational abilities to manage and maintain quality-related documents, records, and processes efficiently. Communication Skills Effective written and verbal communication skills to convey information to different levels within the organisation and externally to clients. The role will suit individuals currently working as Authorising Engineer Fire Safety / Project Manager, Health and Safety Consultant, Fire Engineer, Building Safety Manager and be living within a commutable distance of Greater London, Berkshire, Surrey, Buckinghamshire, Essex, Kent, Sussex or be willing to relocate. Please forward your CV by clicking Apply Now!
May 14, 2024
Full time
Authorising Engineer Fire Safety / Project Manager Job Type: Permanent Location: Home based but commutable to the London area - Greater London, Berkshire, Surrey, Buckinghamshire, Essex, Kent, Sussex Post Code: EC2M 7PY Salary: 50,000 to 60,000 + Car Allowance and Benefits Start Date: ASAP An established and rapidly expanding Health and Safety Consultancy is seeking an experienced Authorising Engineer Fire Safety / Project Manager specialising in Health and Safety / Fire Safety management. In this crucial position, you'll play a role in overseeing fire safety management projects, ensuring compliance with regulatory standards and industry best practices. You will have a thorough understanding of fire safety legislation within NHS and Education environments for the Authorising Engineer (AE) element. Commercial awareness and an ability to project manage for fire safety remedial works, being able to manage relationships between the client and contractors undertaking the works on site. Knowledge Solid experience in a senior Fire Safety Consulting position DipFD in Fire doors (desirable not essential) At least 5 years in a similar role Organisational Skills Strong organisational abilities to manage and maintain quality-related documents, records, and processes efficiently. Communication Skills Effective written and verbal communication skills to convey information to different levels within the organisation and externally to clients. The role will suit individuals currently working as Authorising Engineer Fire Safety / Project Manager, Health and Safety Consultant, Fire Engineer, Building Safety Manager and be living within a commutable distance of Greater London, Berkshire, Surrey, Buckinghamshire, Essex, Kent, Sussex or be willing to relocate. Please forward your CV by clicking Apply Now!
You will be: Working closely with Business Analysts , supporting the development of good business and technical requirements. Working closely with internal and external technical teams (delivery, development and test) ensuring the built solution aligns to the agreed design. Working with the Project Management Office , aligning to our delivery strategies. Working with Enterprise Architecture , aligning solutions to our technology strategies. Leading the recommendation of appropriate technologies and architectures to meet requirements for particular projects (within the constraints of Project Needs, Business Needs, Enterprise Architecture and Technology). Ensuring technology options are fully costed, and risks and benefits understood to enable effective decision-making by project teams, sponsors and subject matter experts Ensuring clear handover of agreed design to delivery teams and continued architectural support throughout the delivery and cutover of solutions. Ensuring software vendors and outsourced implementation partners meet the required technology specifications to deliver a quality product, adhering to technical governance . Building and maintaining customer and stakeholder relationships that will support our ability to deliver its mission, its reputation and remain sustainable. Being an agent of change through visible ownership, clear and consistent communication and a focus on benefits realisation . Ensuring compliance with appropriate internal and external governance including quality, health, safety, security and environmental legislation, minimising risk to the business and enhancing our reputation. We are now working in a hybrid way, with a mix of remote and office working. We strive to offer a great work life balance - if you are looking for flexible options, we will try to make this work where business possible. This will be dependent on the kind of role you do and part of the business you work in. About the Candidate Knowledge, Experience and Skills Strong solutions architecture skills and experience Knowledge and experience with hybrid cloud and on-prem environments Exposure to the cyber security aspects of solution architectures Well versed with cloud architecture frameworks and design patterns Knowledge of data architecture and exposure to the pros and cons of various forms of data storage and processing Knowledge and experience with MS Azure solution architectures (esp. IaaS, PaaS and SaaS based solutions) Experience in MS Azure Infra, Networks, Storage, Apps and Azure DevOps Experience with Azure Resource Manager, Resource Groups, Virtual Networks, Azure Virtual Machines, Azure Storage types, PowerShell DSC, Azure Automation, Azure Active Directory (Entra), and Azure Site Recovery Experience in developing and deploying cloud native applications using Azure PaaS Capabilities (App Services Plans, Key Vault, Azure Cosmos DB types) Strong communications , listening and influencing skills (diagrams, written and verbal) Experience in creating solution proposals, statement of work (SOW), presenting and articulating Strong business and technical analysis skills Ability to research existing and new solution components and blueprints to match with solution requirements Ability to use a risk based approach to recommendations on architectures Ability to tailor your approach to the given project / business area / vendor Ability to cope with ambiguity , whilst still striving for the required levels of clarity Understanding that "perfect is the enemy of good" Some experience diagramming with UML and utilising blueprint diagrams Exposure to how business works (i.e. you have sight outside of just the IT department) Personal Qualities Diligent , resilient and self-reliant Adaptable to different teams and environments Passionate for architecting good solutions within given constraints Self-motivated to drive your own learning (esp. in the MS Azure cloud solutions architecture space) Keen to grow knowledge in self and others through mentoring, coaching and sharing experience. Content not to reinvent the wheel, but to use existing solution sets and blueprints where available, and weave together and tailor where needed
May 14, 2024
Full time
You will be: Working closely with Business Analysts , supporting the development of good business and technical requirements. Working closely with internal and external technical teams (delivery, development and test) ensuring the built solution aligns to the agreed design. Working with the Project Management Office , aligning to our delivery strategies. Working with Enterprise Architecture , aligning solutions to our technology strategies. Leading the recommendation of appropriate technologies and architectures to meet requirements for particular projects (within the constraints of Project Needs, Business Needs, Enterprise Architecture and Technology). Ensuring technology options are fully costed, and risks and benefits understood to enable effective decision-making by project teams, sponsors and subject matter experts Ensuring clear handover of agreed design to delivery teams and continued architectural support throughout the delivery and cutover of solutions. Ensuring software vendors and outsourced implementation partners meet the required technology specifications to deliver a quality product, adhering to technical governance . Building and maintaining customer and stakeholder relationships that will support our ability to deliver its mission, its reputation and remain sustainable. Being an agent of change through visible ownership, clear and consistent communication and a focus on benefits realisation . Ensuring compliance with appropriate internal and external governance including quality, health, safety, security and environmental legislation, minimising risk to the business and enhancing our reputation. We are now working in a hybrid way, with a mix of remote and office working. We strive to offer a great work life balance - if you are looking for flexible options, we will try to make this work where business possible. This will be dependent on the kind of role you do and part of the business you work in. About the Candidate Knowledge, Experience and Skills Strong solutions architecture skills and experience Knowledge and experience with hybrid cloud and on-prem environments Exposure to the cyber security aspects of solution architectures Well versed with cloud architecture frameworks and design patterns Knowledge of data architecture and exposure to the pros and cons of various forms of data storage and processing Knowledge and experience with MS Azure solution architectures (esp. IaaS, PaaS and SaaS based solutions) Experience in MS Azure Infra, Networks, Storage, Apps and Azure DevOps Experience with Azure Resource Manager, Resource Groups, Virtual Networks, Azure Virtual Machines, Azure Storage types, PowerShell DSC, Azure Automation, Azure Active Directory (Entra), and Azure Site Recovery Experience in developing and deploying cloud native applications using Azure PaaS Capabilities (App Services Plans, Key Vault, Azure Cosmos DB types) Strong communications , listening and influencing skills (diagrams, written and verbal) Experience in creating solution proposals, statement of work (SOW), presenting and articulating Strong business and technical analysis skills Ability to research existing and new solution components and blueprints to match with solution requirements Ability to use a risk based approach to recommendations on architectures Ability to tailor your approach to the given project / business area / vendor Ability to cope with ambiguity , whilst still striving for the required levels of clarity Understanding that "perfect is the enemy of good" Some experience diagramming with UML and utilising blueprint diagrams Exposure to how business works (i.e. you have sight outside of just the IT department) Personal Qualities Diligent , resilient and self-reliant Adaptable to different teams and environments Passionate for architecting good solutions within given constraints Self-motivated to drive your own learning (esp. in the MS Azure cloud solutions architecture space) Keen to grow knowledge in self and others through mentoring, coaching and sharing experience. Content not to reinvent the wheel, but to use existing solution sets and blueprints where available, and weave together and tailor where needed
Information Services and Security have a vital role to play in a crucial national mission. We're here to enable the organisation to deliver through the use of technology. As AWE transforms itself to meet the needs of the UK's next-generation nuclear deterrent, we need to adapt to deliver data-driven decision making, flexible and future-proofed IT services, adaptable cyber security, support to a multi-billion Pound building programme, and many more. The scale might be daunting to some, but you'll find it stimulating. We've got a long journey that we've only just started and we're looking for motivated people who can take us in the right direction. Your role will contribute directly to that shared mission. We won't deceive you, in some areas we're starting from a low base, but within ten years this organisation will look very different, and you can help make that happen. This is a role where you'll contribute to a legacy of national security for decades to come. So come and join us. We are recruiting for a Cyber Security Analyst to conduct the monitoring of Cyber Security systems; data collation, interpretation and delivery of actionable reports to provide insight for Management into Cyber Security issues. What we do at AWE is unique and so are our threats. The Cyber SOC monitor both traditional networks and cloud environments and the SOC benefits from having a wide range of tooling available to the analysts. Analysts within the SOC have the ability to help grow and shape what we monitor and how we respond to threat. We offer and encourage self-development to ensure our analysts remain knowledgeable and the skills in order to maintain our mission. We are looking for an experienced analyst/incident response analyst with a passion for Cyber Security. Location - Reading/Basingstoke Salary - 35,840 - 48,000 pa As part of our People Promise, AWE (one of the best 25 big companies to work for in the UK) has a range of benefits to suit you. These include: Time to recharge your batteries with 270 hours of annual leave (plus every other Friday off work) Consideration for flexible working arrangements so that your work may fit in with your lifestyle. Just let us know on your application if you wish to work part time Opportunities for Professional Career Development that include funding for the annual membership of a relevant professional body, access to mentors and training Employee Assistance Programme and Occupational Health Services A generous defined contribution Group Personal Pension (we will pay between 9% and 13% of your pensionable pay depending on your own contribution) Life Assurance Discounts - access to savings on a wide range of everyday spending Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring for your family A host of voluntary & core benefits to suit your health and wellbeing - more information available on our careers site Key Accountabilities: Monitoring activity on corporate networks for compliance against Company policy. Monitor alerts and first line response to Cyber security incidents. Maintain and promote high personal standards in environment, safety, health, security and quality and be a great team player. Additional accountabilities for this job profile may be defined and appointed through the Chief Engineer Management Arrangements, with appointees listed within the Company Design Authorities and Technical Authorities, as held in the company management system. Key Responsibilities: Support to the AWE Security Operations Centre (SOC) Manager in ensuring that SLAs are delivered by all members of the AWE Cyber Team. Support to experiential training of the analyst pool (BT and AWE). Monitor for external and insider threats Conduct Threat Hunts Write new rules and tune existing rules and use cases Assess and develop existing toolsets to improve capability Support the wider AWE in improving our defences Conduct incident response You Will Have: Experience within a SOC environment Incident response experience A passion for Cyber Security A qualification/certification in Cyber Security would be nice to have but not essential All Candidates must be willing and able to obtain and maintain the necessary security clearance for the role.
May 14, 2024
Full time
Information Services and Security have a vital role to play in a crucial national mission. We're here to enable the organisation to deliver through the use of technology. As AWE transforms itself to meet the needs of the UK's next-generation nuclear deterrent, we need to adapt to deliver data-driven decision making, flexible and future-proofed IT services, adaptable cyber security, support to a multi-billion Pound building programme, and many more. The scale might be daunting to some, but you'll find it stimulating. We've got a long journey that we've only just started and we're looking for motivated people who can take us in the right direction. Your role will contribute directly to that shared mission. We won't deceive you, in some areas we're starting from a low base, but within ten years this organisation will look very different, and you can help make that happen. This is a role where you'll contribute to a legacy of national security for decades to come. So come and join us. We are recruiting for a Cyber Security Analyst to conduct the monitoring of Cyber Security systems; data collation, interpretation and delivery of actionable reports to provide insight for Management into Cyber Security issues. What we do at AWE is unique and so are our threats. The Cyber SOC monitor both traditional networks and cloud environments and the SOC benefits from having a wide range of tooling available to the analysts. Analysts within the SOC have the ability to help grow and shape what we monitor and how we respond to threat. We offer and encourage self-development to ensure our analysts remain knowledgeable and the skills in order to maintain our mission. We are looking for an experienced analyst/incident response analyst with a passion for Cyber Security. Location - Reading/Basingstoke Salary - 35,840 - 48,000 pa As part of our People Promise, AWE (one of the best 25 big companies to work for in the UK) has a range of benefits to suit you. These include: Time to recharge your batteries with 270 hours of annual leave (plus every other Friday off work) Consideration for flexible working arrangements so that your work may fit in with your lifestyle. Just let us know on your application if you wish to work part time Opportunities for Professional Career Development that include funding for the annual membership of a relevant professional body, access to mentors and training Employee Assistance Programme and Occupational Health Services A generous defined contribution Group Personal Pension (we will pay between 9% and 13% of your pensionable pay depending on your own contribution) Life Assurance Discounts - access to savings on a wide range of everyday spending Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring for your family A host of voluntary & core benefits to suit your health and wellbeing - more information available on our careers site Key Accountabilities: Monitoring activity on corporate networks for compliance against Company policy. Monitor alerts and first line response to Cyber security incidents. Maintain and promote high personal standards in environment, safety, health, security and quality and be a great team player. Additional accountabilities for this job profile may be defined and appointed through the Chief Engineer Management Arrangements, with appointees listed within the Company Design Authorities and Technical Authorities, as held in the company management system. Key Responsibilities: Support to the AWE Security Operations Centre (SOC) Manager in ensuring that SLAs are delivered by all members of the AWE Cyber Team. Support to experiential training of the analyst pool (BT and AWE). Monitor for external and insider threats Conduct Threat Hunts Write new rules and tune existing rules and use cases Assess and develop existing toolsets to improve capability Support the wider AWE in improving our defences Conduct incident response You Will Have: Experience within a SOC environment Incident response experience A passion for Cyber Security A qualification/certification in Cyber Security would be nice to have but not essential All Candidates must be willing and able to obtain and maintain the necessary security clearance for the role.
Covering Midlands & North West - Base can be anywhere in these regions. Competitive salary and excellent benefits package. Changing the way people think about waste. At Biffa, we love working with waste. Whether we're turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. It's a view that's shared by our 11,00+ people around the country, who trust us to provide them with a career that's always rewarding, often challenging, but never dull. And it's why we're the UK's No. 1 choice for business waste management. Help us make a difference as a Recycling Commercial Manager - Transfer Stations. This is a position covering the Midlands & the North West, requiring the potential for travel and overnight stays. A quick look at the role. The right person will be forward thinking and have a desire to drive the performance of the estate towards a more profitable position, you will need to rely on existing relationships and industry connections while forming new ones to secure new business for the sites, attracting additional volumes of waste into the network of locations across the Area. You will be responsible for the procurement of all dry waste materials from new and existing clients for the Transfer Stations across Midlands and the North West, organise collections, liaise with the Regional General Managers, Commodities Trading Team ensuring that we maintain an operating margin to the needs of our business goals. Why it's an opportunity not to be wasted Responsible for delivering on target performance sourcing of suitable waste materials. Working closely with the Area Transfer Station Manager to drive a growth strategy aligned with the needs of the business. Developing local strategies to plan growth through volume acquisition. Complete bid and tender processes Deliver campaigns to maximize revenue and productivity. Responsible for securing new business for our transfer stations. Manage a portfolio of existing accounts and be responsible for managing the service requirements and ensuring that volume targets are maintained. Ensure that health and safety is considered at all times. Be the point of escalation for portfolio accounts where appropriate. Producing regular activity and pipeline reporting to give commercial and operational stakeholders visibility of current activity and forecast new activity. Liaising regularly with other commercial functions to share pipelines and best practice. Work alongside like-minded waste professionals in a brilliantly diverse environment built on transparency - not bureaucracy. A chance to join a forward-thinking, industry leader that openly welcomes self-driven individuals who are unafraid to question convention. Requirements Here's what we require: Strong industry network CoTC preferrable but not essential Previous experience in a B2B sales environment Excellent knowledge and experience in commercial tonnage sales. Waste management experience Profitability analysis Waste Management / Transfer Stations and processing understanding Excellent analytical skills Exceptional commercial awareness Excellent interpersonal, communication and presentation skills Excellent coaching/development skills Benefits And here's why you'll love it at Biffa. Ongoing career development, training and coaching - because if you don't grow, we don't grow. Competitive salary, bonus and car/allowance. Generous pension scheme. Medical and dental scheme. Retail and leisure discounts. Holiday and travel discounts. Bike to work scheme. Dedicated to diversity. Being inclusive is core to our culture at Biffa; we believe different ideas, perspectives and backgrounds are key to developing a creative and effective working environment that represents our communities and generates the best outcomes for colleagues, customers and stakeholders, which is why you'll find us championing diversity, equity and inclusion at every turn.
May 14, 2024
Full time
Covering Midlands & North West - Base can be anywhere in these regions. Competitive salary and excellent benefits package. Changing the way people think about waste. At Biffa, we love working with waste. Whether we're turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. It's a view that's shared by our 11,00+ people around the country, who trust us to provide them with a career that's always rewarding, often challenging, but never dull. And it's why we're the UK's No. 1 choice for business waste management. Help us make a difference as a Recycling Commercial Manager - Transfer Stations. This is a position covering the Midlands & the North West, requiring the potential for travel and overnight stays. A quick look at the role. The right person will be forward thinking and have a desire to drive the performance of the estate towards a more profitable position, you will need to rely on existing relationships and industry connections while forming new ones to secure new business for the sites, attracting additional volumes of waste into the network of locations across the Area. You will be responsible for the procurement of all dry waste materials from new and existing clients for the Transfer Stations across Midlands and the North West, organise collections, liaise with the Regional General Managers, Commodities Trading Team ensuring that we maintain an operating margin to the needs of our business goals. Why it's an opportunity not to be wasted Responsible for delivering on target performance sourcing of suitable waste materials. Working closely with the Area Transfer Station Manager to drive a growth strategy aligned with the needs of the business. Developing local strategies to plan growth through volume acquisition. Complete bid and tender processes Deliver campaigns to maximize revenue and productivity. Responsible for securing new business for our transfer stations. Manage a portfolio of existing accounts and be responsible for managing the service requirements and ensuring that volume targets are maintained. Ensure that health and safety is considered at all times. Be the point of escalation for portfolio accounts where appropriate. Producing regular activity and pipeline reporting to give commercial and operational stakeholders visibility of current activity and forecast new activity. Liaising regularly with other commercial functions to share pipelines and best practice. Work alongside like-minded waste professionals in a brilliantly diverse environment built on transparency - not bureaucracy. A chance to join a forward-thinking, industry leader that openly welcomes self-driven individuals who are unafraid to question convention. Requirements Here's what we require: Strong industry network CoTC preferrable but not essential Previous experience in a B2B sales environment Excellent knowledge and experience in commercial tonnage sales. Waste management experience Profitability analysis Waste Management / Transfer Stations and processing understanding Excellent analytical skills Exceptional commercial awareness Excellent interpersonal, communication and presentation skills Excellent coaching/development skills Benefits And here's why you'll love it at Biffa. Ongoing career development, training and coaching - because if you don't grow, we don't grow. Competitive salary, bonus and car/allowance. Generous pension scheme. Medical and dental scheme. Retail and leisure discounts. Holiday and travel discounts. Bike to work scheme. Dedicated to diversity. Being inclusive is core to our culture at Biffa; we believe different ideas, perspectives and backgrounds are key to developing a creative and effective working environment that represents our communities and generates the best outcomes for colleagues, customers and stakeholders, which is why you'll find us championing diversity, equity and inclusion at every turn.
Looking for a career in the metal manufacturing industry? Bridgnorth Aluminium is an aluminium rolling company with a strong commitment to excellence in manufacturing high-quality aluminium products. As a market leader, we believe in fostering a dynamic work environment that values teamwork, safety, and professional growth. Responsibilities: Assisting with the recruitment processes, including job postings, screening CV's and scheduling interviews. Completion of the full onboarding and offboarding administration. Administering the employee benefits programs and assisting with the monthly payroll processing. Maintaining employee records in the various HR systems and ensuring compliance with data protection regulations including the time and attendance system. Assisting with employee relations issues, including disciplinary procedures and grievance resolution. Supporting all HR projects and initiatives, such as employee engagement surveys or training programs. Overseeing the performance management processes including goal setting, performance reviews and development planning. Requirements: Ideally degree educated in Human Resources or a related field. Great attention to detail and the ability to handle confidential information with discretion. A familiarity with HRIS (Human Resources Information Systems) software and Microsoft Office suite. Knowledge of employment laws and regulations in the UK. Previous experience in a HR administrative role preferred. Working Hours: Monday to Friday 36.25 hour week Working pattern: Flexitime Salary Range: 28,000 to 30,000 per annum Reporting to: HR Manager Benefits Package: Annual Service/ Attendance Bonus Pension matched up to 7% 4 x Annual Salary Life Assurance Health Cash Plan Cycle to Work, Tech & Car scheme Wellbeing Support
May 14, 2024
Full time
Looking for a career in the metal manufacturing industry? Bridgnorth Aluminium is an aluminium rolling company with a strong commitment to excellence in manufacturing high-quality aluminium products. As a market leader, we believe in fostering a dynamic work environment that values teamwork, safety, and professional growth. Responsibilities: Assisting with the recruitment processes, including job postings, screening CV's and scheduling interviews. Completion of the full onboarding and offboarding administration. Administering the employee benefits programs and assisting with the monthly payroll processing. Maintaining employee records in the various HR systems and ensuring compliance with data protection regulations including the time and attendance system. Assisting with employee relations issues, including disciplinary procedures and grievance resolution. Supporting all HR projects and initiatives, such as employee engagement surveys or training programs. Overseeing the performance management processes including goal setting, performance reviews and development planning. Requirements: Ideally degree educated in Human Resources or a related field. Great attention to detail and the ability to handle confidential information with discretion. A familiarity with HRIS (Human Resources Information Systems) software and Microsoft Office suite. Knowledge of employment laws and regulations in the UK. Previous experience in a HR administrative role preferred. Working Hours: Monday to Friday 36.25 hour week Working pattern: Flexitime Salary Range: 28,000 to 30,000 per annum Reporting to: HR Manager Benefits Package: Annual Service/ Attendance Bonus Pension matched up to 7% 4 x Annual Salary Life Assurance Health Cash Plan Cycle to Work, Tech & Car scheme Wellbeing Support
Inspired Energy Inspired PLC is a UK market leading technology enabled provider of energy and sustainability advisory services. Since 2000, it has grown in scale and capability and is servicing over 3,400 UK and Irish clients across all sectors. To enable businesses to respond to the climate emergency, we focus on solving their toughest challenges. By managing data comprehensively, sourcing energy sustainably and reducing carbon efficiently, we allow our clients to control costs effectively, make authentic ESG disclosures, improve their business performance, whilst powering their journey to net zero. This role is ideally suited to a career minded, ambitious individual who is looking for that unique opportunity to prove what they can do and then be rewarded for it. We are looking for a Assurance Services Analyst to join our successful A ssurance Services team. This role is HOMEBASED role Role Working within the Assurance team the Assurance Services Analyst is responsible for ensuring a high level of customer satisfaction through accurate and effective service delivery to a portfolio of clients or tasks assigned to them. They are responsible for proactive client and supplier management in line with our KPI s and escalating issues as required to ensure that customer satisfaction is maintained Responsibilities Could Include: Providing a first-class client experience to internal and external stakeholders Accountability for ensuring allocated clients have complete and accurate invoice and data acquisition, entry and validation within customer agreed SLA timescales Maintaining database(s) with accurate data in a timely manner Ensuring debt and disconnection correspondence is resolved asap Resolving telephone and email billing and reporting enquiries from customers and suppliers Raising queries and change of tenancies with suppliers via phone/email and following through to resolution Maintaining and developing effective working relationships with supplier and customer contacts Production and issue of payment files, cost and consumption reports to allocated clients Attending conference calls and meetings with customers/suppliers as required Understand and adhere to operational processes and procedures to manage workload and ensure business continuity Build knowledge of the energy industry and develop an understanding of queries and resolution Supporting the wider team to ensure all client SLA s are met Supporting internal and external stakeholders with data and analysis related issues Additional project work as required based on business priorities Support Account Manager with various operational tasks and requirements Obtaining supply and contract details for new sites including current supplier Site additions/removals to the clients group supply agreement Assist with objections alongside the QA team to reach resolution Send termination notice if required Siteworks support meter site operations team with supply contracts for new connections Sales processing on CRM system Pricing and tendering Read and comply with the company Health & Safety Policy; taking reasonable care for the Health & Safety of themselves and others; co- operate with managers and other employees in fulfilling our objectives and statutory duties. EXPERIENCE Essential Energy/Water industry knowledge and experience Desirable Customer Service experience Contract reading SKILLS Customer Service Skills: Be polite, conscientious. Engage with a can-do attitude Effective Communication: Clear, concise. Be mindful of your audience Building Relationships: Be honest, approachable, positive and helpful Organisational Skills: Use IT systems effectively to organise workload, adhere to SLAs IT Skills: Good understanding of MS packages including Excel Processes: Develop an understanding of all internal processes required to carry out role Analytical Skills: Demonstrate an aptitude for recognising patterns and inconsistencies relating to billing and consumption data Attention to Detail: Maintaining a high level of accuracy in regard to email, files, reports and internal systems Teamwork: Making yourself available to support wider team where appropriate Adaptable: Ability to adapt to changing client needs and circumstances ESSENTIAL QUALIFICATIONS What we offer Training and development opportunities Company pension Flexible work hours Sharesave scheme Life insurance 4pm finish on Friday
May 14, 2024
Full time
Inspired Energy Inspired PLC is a UK market leading technology enabled provider of energy and sustainability advisory services. Since 2000, it has grown in scale and capability and is servicing over 3,400 UK and Irish clients across all sectors. To enable businesses to respond to the climate emergency, we focus on solving their toughest challenges. By managing data comprehensively, sourcing energy sustainably and reducing carbon efficiently, we allow our clients to control costs effectively, make authentic ESG disclosures, improve their business performance, whilst powering their journey to net zero. This role is ideally suited to a career minded, ambitious individual who is looking for that unique opportunity to prove what they can do and then be rewarded for it. We are looking for a Assurance Services Analyst to join our successful A ssurance Services team. This role is HOMEBASED role Role Working within the Assurance team the Assurance Services Analyst is responsible for ensuring a high level of customer satisfaction through accurate and effective service delivery to a portfolio of clients or tasks assigned to them. They are responsible for proactive client and supplier management in line with our KPI s and escalating issues as required to ensure that customer satisfaction is maintained Responsibilities Could Include: Providing a first-class client experience to internal and external stakeholders Accountability for ensuring allocated clients have complete and accurate invoice and data acquisition, entry and validation within customer agreed SLA timescales Maintaining database(s) with accurate data in a timely manner Ensuring debt and disconnection correspondence is resolved asap Resolving telephone and email billing and reporting enquiries from customers and suppliers Raising queries and change of tenancies with suppliers via phone/email and following through to resolution Maintaining and developing effective working relationships with supplier and customer contacts Production and issue of payment files, cost and consumption reports to allocated clients Attending conference calls and meetings with customers/suppliers as required Understand and adhere to operational processes and procedures to manage workload and ensure business continuity Build knowledge of the energy industry and develop an understanding of queries and resolution Supporting the wider team to ensure all client SLA s are met Supporting internal and external stakeholders with data and analysis related issues Additional project work as required based on business priorities Support Account Manager with various operational tasks and requirements Obtaining supply and contract details for new sites including current supplier Site additions/removals to the clients group supply agreement Assist with objections alongside the QA team to reach resolution Send termination notice if required Siteworks support meter site operations team with supply contracts for new connections Sales processing on CRM system Pricing and tendering Read and comply with the company Health & Safety Policy; taking reasonable care for the Health & Safety of themselves and others; co- operate with managers and other employees in fulfilling our objectives and statutory duties. EXPERIENCE Essential Energy/Water industry knowledge and experience Desirable Customer Service experience Contract reading SKILLS Customer Service Skills: Be polite, conscientious. Engage with a can-do attitude Effective Communication: Clear, concise. Be mindful of your audience Building Relationships: Be honest, approachable, positive and helpful Organisational Skills: Use IT systems effectively to organise workload, adhere to SLAs IT Skills: Good understanding of MS packages including Excel Processes: Develop an understanding of all internal processes required to carry out role Analytical Skills: Demonstrate an aptitude for recognising patterns and inconsistencies relating to billing and consumption data Attention to Detail: Maintaining a high level of accuracy in regard to email, files, reports and internal systems Teamwork: Making yourself available to support wider team where appropriate Adaptable: Ability to adapt to changing client needs and circumstances ESSENTIAL QUALIFICATIONS What we offer Training and development opportunities Company pension Flexible work hours Sharesave scheme Life insurance 4pm finish on Friday
Job Title: Class 2 DriverReports to: Warehouse & Distribution ManagerDepot: Manchester (M24 1SW)OverviewTo deliver products to customers within a specific area in a safe and friendly manner. Responsible for the care and upkeep of your designated vehicle. To provide excellent Customer service standards to every customer.Main Duties• The responsibility of preparing the vehicle by conducting operator maintenance, ensuring all products for a delivery are correct and that they have been loaded onto the vehicle correctly and safely.• Responsible for completing delivery notes, return sheets and collecting payments.• Execute any special requests from customers by picking up and delivering items as directed on the delivery note.• Maintain customer confidence by keeping information strictly confidential regarding premise security and operational information.• Responsibility for the checking the run sheets, picked orders for your deliveries and routing.• To plan your route and requirements for the drop by studying the schedule and any requests by the customer that are on the delivery note.• Make customers aware of any stock shortages or problems with their delivery.• Responsible for returning all empty cases and gas bottles and that they are correctly stored in the empties yard and unloaded in the correct manner.• Ensure that correct health and safety procedures are adhered to.• To complete all required checks and ensure that check sheets are passed to the distribution manager.• The ability to help in the warehouse when required.• To look presentable in the correct LWC Drinks uniform at all times.• physical and manual handling involved.Knowledge and Experience:• Good safety practices and driving habits• Possess the correct driving license required for the vehicle• Good communication skills• Excellent Customer Service SkillsLWC Drinks Ltd provides licensed establishments with all their bar and sundry supplies. However we are more than just a distributor, becoming the fastest growing privately owned drinks company in Britain, placing 24th in the Sunday Times PWC Profit Track 100. Our aim is to provide the best customer service in the industry, employing over 1,500 people, at 17 depots across the UK, with a Support Centre and Hub Distribution Centre based in Manchester.
May 14, 2024
Full time
Job Title: Class 2 DriverReports to: Warehouse & Distribution ManagerDepot: Manchester (M24 1SW)OverviewTo deliver products to customers within a specific area in a safe and friendly manner. Responsible for the care and upkeep of your designated vehicle. To provide excellent Customer service standards to every customer.Main Duties• The responsibility of preparing the vehicle by conducting operator maintenance, ensuring all products for a delivery are correct and that they have been loaded onto the vehicle correctly and safely.• Responsible for completing delivery notes, return sheets and collecting payments.• Execute any special requests from customers by picking up and delivering items as directed on the delivery note.• Maintain customer confidence by keeping information strictly confidential regarding premise security and operational information.• Responsibility for the checking the run sheets, picked orders for your deliveries and routing.• To plan your route and requirements for the drop by studying the schedule and any requests by the customer that are on the delivery note.• Make customers aware of any stock shortages or problems with their delivery.• Responsible for returning all empty cases and gas bottles and that they are correctly stored in the empties yard and unloaded in the correct manner.• Ensure that correct health and safety procedures are adhered to.• To complete all required checks and ensure that check sheets are passed to the distribution manager.• The ability to help in the warehouse when required.• To look presentable in the correct LWC Drinks uniform at all times.• physical and manual handling involved.Knowledge and Experience:• Good safety practices and driving habits• Possess the correct driving license required for the vehicle• Good communication skills• Excellent Customer Service SkillsLWC Drinks Ltd provides licensed establishments with all their bar and sundry supplies. However we are more than just a distributor, becoming the fastest growing privately owned drinks company in Britain, placing 24th in the Sunday Times PWC Profit Track 100. Our aim is to provide the best customer service in the industry, employing over 1,500 people, at 17 depots across the UK, with a Support Centre and Hub Distribution Centre based in Manchester.
Support Services Manager Location: Hybrid from our office in Stroud, Gloucestershire Salary: £33,000 to £38,000 per annum (depending on experience) Hours: 35 hours per week Closing Date: 28 May 2024 We are looking for a Support Services Manager to manage and develop our services and provide high quality support across the UK to people of all ages. You will lead the support services team providing day-to-day operational management and making sure that financial and physical resources are utilised effectively and responsibly. You will act as an ambassador for the Charity and role model for the team in conduct, attitude, and standards. About the job Support/Support Services Responsible for the development of a portfolio of high-quality support services for people of all ages across the UK who have experienced meningitis. Responsible for (and contribute towards) the delivery of support services, including events and out of hours peer support as and when required. Provide a 'senior lead' safeguarding role for Meningitis Now, ensuring that our safeguarding policy, which includes eSafety, is fully implemented. Embrace digital technology to develop a range of services to meet the varied and often complex needs of individuals. Oversee the appropriate use of evaluation and outcome measures to ensure that we can demonstrate the difference that we make and continually improve service delivery. Support the development of the reach of the organisation to enable more people to access support working with other members of the team and organisation. Oversee all marketing activities relating to support and working closely with the communications team. Assist with reviewing and updating policies and procedures relevant to the team and the wider directorate. Ensure the integrity of data collected on Salesforce to enable accurate reporting and monitoring of activities against key performance indicators. Work closely with the partnerships team to secure funding for support services and ensure accurate and timely reporting. Look for opportunities for development of support (including extending our reach) by collaborating with individuals and partnership working. Information and Support Management Team Assist in the development and delivery of strategy. Responsible for making sure that operational plans are developed and implemented effectively. Work closely with the Director of Information and Support, to oversee financial elements of support including budget setting, monitoring expenditure, and overseeing budget lines. Work closely with the Director of Information and Support and Helpline and Information Nurse Manager to put in place a reporting structure that allows the collection and dissemination of information and data. Deputise for the Director of Information and Support as required. Line Management Responsible for the line management of staff within the support services team including recruitment and selection, planning out development, performance, training, and support. Deal sensitively and promptly with personnel issues when they arise in line with established procedures and reporting, and in keeping with the values of the Charity. Ensure policies, systems and processes are in place, utilised and regularly reviewed to ensure compliance with legislation such as data protection and safeguarding. Liaise and relay information between the senior management team, HR, and the organisation. Responsible for overseeing the external supervision of staff including yearly reporting. Manage and contribute to a programme of continual professional development for all staff across the directorate. What we're looking for Essential experience Managing a team ideally within a health-related sector or charity. Developing support services ideally within the charitable sector. Experience of working with children, adults or families affected by illness, death or disability and in need of support. Service evaluation and outcome measurement. Strategy development and operational planning. Financial planning including budget management. Using Microsoft Office packages and a range of other digital technologies. Managing small projects/events. Working with a Customer Relationship Database e.g. Salesforce. Working with a range of social media platforms including Facebook. Essential skills Ability to lead and influence within a team environment. Excellent verbal, written and presentation skills with a diverse range of individuals/organisations. Calm, diplomatic and a skilled negotiator. Ability to manage multiple tasks, plan and prioritise a busy workload. Ability to work under pressure and deal with difficult circumstances. The ability to inspire and motivate others. The ability to deal with information in a confidential manner and respond with sensitivity. Strong administrative and IT skills including the use of Microsoft Office, and an ability to maintain records and produce clear written reports. Desirable selection criteria Awareness of the issues facing individuals affected by meningitis. An understanding of health and social care systems and how they work. Experience of working with the media. Other requirements Commitment to the goals and values of Meningitis Now. Understanding of and commitment to equality, diversity, and inclusion. Out of hours working, travel and attendance at events. Other requirements as determined by the organisation. Ready to apply Click apply now and you will be redirected to our website to complete your application. Please complete the application form at the bottom of the page once you have been redirected. Please note that due to using an anonymised recruitment process, only responses to the application questions will be used for shortlisting. If you choose to upload a CV or
May 14, 2024
Full time
Support Services Manager Location: Hybrid from our office in Stroud, Gloucestershire Salary: £33,000 to £38,000 per annum (depending on experience) Hours: 35 hours per week Closing Date: 28 May 2024 We are looking for a Support Services Manager to manage and develop our services and provide high quality support across the UK to people of all ages. You will lead the support services team providing day-to-day operational management and making sure that financial and physical resources are utilised effectively and responsibly. You will act as an ambassador for the Charity and role model for the team in conduct, attitude, and standards. About the job Support/Support Services Responsible for the development of a portfolio of high-quality support services for people of all ages across the UK who have experienced meningitis. Responsible for (and contribute towards) the delivery of support services, including events and out of hours peer support as and when required. Provide a 'senior lead' safeguarding role for Meningitis Now, ensuring that our safeguarding policy, which includes eSafety, is fully implemented. Embrace digital technology to develop a range of services to meet the varied and often complex needs of individuals. Oversee the appropriate use of evaluation and outcome measures to ensure that we can demonstrate the difference that we make and continually improve service delivery. Support the development of the reach of the organisation to enable more people to access support working with other members of the team and organisation. Oversee all marketing activities relating to support and working closely with the communications team. Assist with reviewing and updating policies and procedures relevant to the team and the wider directorate. Ensure the integrity of data collected on Salesforce to enable accurate reporting and monitoring of activities against key performance indicators. Work closely with the partnerships team to secure funding for support services and ensure accurate and timely reporting. Look for opportunities for development of support (including extending our reach) by collaborating with individuals and partnership working. Information and Support Management Team Assist in the development and delivery of strategy. Responsible for making sure that operational plans are developed and implemented effectively. Work closely with the Director of Information and Support, to oversee financial elements of support including budget setting, monitoring expenditure, and overseeing budget lines. Work closely with the Director of Information and Support and Helpline and Information Nurse Manager to put in place a reporting structure that allows the collection and dissemination of information and data. Deputise for the Director of Information and Support as required. Line Management Responsible for the line management of staff within the support services team including recruitment and selection, planning out development, performance, training, and support. Deal sensitively and promptly with personnel issues when they arise in line with established procedures and reporting, and in keeping with the values of the Charity. Ensure policies, systems and processes are in place, utilised and regularly reviewed to ensure compliance with legislation such as data protection and safeguarding. Liaise and relay information between the senior management team, HR, and the organisation. Responsible for overseeing the external supervision of staff including yearly reporting. Manage and contribute to a programme of continual professional development for all staff across the directorate. What we're looking for Essential experience Managing a team ideally within a health-related sector or charity. Developing support services ideally within the charitable sector. Experience of working with children, adults or families affected by illness, death or disability and in need of support. Service evaluation and outcome measurement. Strategy development and operational planning. Financial planning including budget management. Using Microsoft Office packages and a range of other digital technologies. Managing small projects/events. Working with a Customer Relationship Database e.g. Salesforce. Working with a range of social media platforms including Facebook. Essential skills Ability to lead and influence within a team environment. Excellent verbal, written and presentation skills with a diverse range of individuals/organisations. Calm, diplomatic and a skilled negotiator. Ability to manage multiple tasks, plan and prioritise a busy workload. Ability to work under pressure and deal with difficult circumstances. The ability to inspire and motivate others. The ability to deal with information in a confidential manner and respond with sensitivity. Strong administrative and IT skills including the use of Microsoft Office, and an ability to maintain records and produce clear written reports. Desirable selection criteria Awareness of the issues facing individuals affected by meningitis. An understanding of health and social care systems and how they work. Experience of working with the media. Other requirements Commitment to the goals and values of Meningitis Now. Understanding of and commitment to equality, diversity, and inclusion. Out of hours working, travel and attendance at events. Other requirements as determined by the organisation. Ready to apply Click apply now and you will be redirected to our website to complete your application. Please complete the application form at the bottom of the page once you have been redirected. Please note that due to using an anonymised recruitment process, only responses to the application questions will be used for shortlisting. If you choose to upload a CV or
This London-based role will require a dedicated Warehouse Manager to oversee the efficient receipt, storage, and dispatch of a range of goods within the FMCG industry. The successful candidate will be responsible for ensuring productivity targets are achieved and that all warehouse processes are running smoothly and promptly. Client Details Our client is an FMCG business based in West London, the company is renowned for its commitment to high-quality products and its strong focus on customer satisfaction. Description Manage a warehouse team of 5 members Manage receipt, storage, and dispatch of goods Maintain standards of health and safety, hygiene, and security in the work environment Manage stock control and reconcile with a data storage system Plan work rotas, assign tasks appropriately and appraise results Liaise with clients, suppliers, and transport companies Profile Must be confident in conversational level English & Italian Previous warehouse management experience within an FMCG environment Forklift licence Job Offer Competitive starting salary Pension scheme Day shift Immediate start available
May 14, 2024
Full time
This London-based role will require a dedicated Warehouse Manager to oversee the efficient receipt, storage, and dispatch of a range of goods within the FMCG industry. The successful candidate will be responsible for ensuring productivity targets are achieved and that all warehouse processes are running smoothly and promptly. Client Details Our client is an FMCG business based in West London, the company is renowned for its commitment to high-quality products and its strong focus on customer satisfaction. Description Manage a warehouse team of 5 members Manage receipt, storage, and dispatch of goods Maintain standards of health and safety, hygiene, and security in the work environment Manage stock control and reconcile with a data storage system Plan work rotas, assign tasks appropriately and appraise results Liaise with clients, suppliers, and transport companies Profile Must be confident in conversational level English & Italian Previous warehouse management experience within an FMCG environment Forklift licence Job Offer Competitive starting salary Pension scheme Day shift Immediate start available
About the role We have an exciting opportunity for a Transport Supervisor to join our team. You will be accountable for the day to day running of a busy delivery operation. The successful candidate will be responsible for leading a team of drivers and pickers, motivating them to achieve their daily targets. We are passionate about customer satisfaction. Excellent telephone and customer service skills will be required. Role Responsibility Ensure the Delivered Department is compliant with Company policy and procedures, taking a consistent approach with all team members. Ensure important management information is communicated out to all relevant team members Supervise and maintain a safe working environment for all colleagues and customers, reporting any Health &Safety concerns to the Store Management team. Passionately promote and drive brand image through knowledge of product, excellent customer service and by ensuring that company guidelines are followed at all times. Support the delivery manager in ensuring all vehicles are roadworthy and legally compliant Supervise, plan and co-ordinate to ensure all tasks are completed in an effective and timely manner You will need Experience of supervising a small to medium sized team, in either warehouse or transport Experience of working in a customer focused environment Management CPC would be advantageous Whats in it for you At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits: A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year. After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases. 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year. Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply. Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses. 50% off health checks at Tesco Pharmacy. Exclusive access to discounted RAC breakdown cover rates An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme. After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount. Retirement savings plan (pension) - save up to 5% and Booker will match your contribution. Life Assurance - You are covered for death in service life cover of up to three times annual pay Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme for you and your family. A great holiday package About The Company Be part of something special. Join our team at Booker. Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. Booker Group comprises of Booker Wholesale, Makro, Booker Direct, Classic Drinks, Ritter Courivaud and Chef Direct. Our customers include Premier, Family Shopper, Budgens and Londis retailers and we have one shared aim - improving choice, price and service for all our customers. Our business is incredibly diverse, so it takes a wide range of skills to deliver the exceptional service our customers require. Wherever you join us, you'll be part of an organisation that will help your career to keep moving forward. Booker Group is part of Tesco plc, however is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco
May 14, 2024
Full time
About the role We have an exciting opportunity for a Transport Supervisor to join our team. You will be accountable for the day to day running of a busy delivery operation. The successful candidate will be responsible for leading a team of drivers and pickers, motivating them to achieve their daily targets. We are passionate about customer satisfaction. Excellent telephone and customer service skills will be required. Role Responsibility Ensure the Delivered Department is compliant with Company policy and procedures, taking a consistent approach with all team members. Ensure important management information is communicated out to all relevant team members Supervise and maintain a safe working environment for all colleagues and customers, reporting any Health &Safety concerns to the Store Management team. Passionately promote and drive brand image through knowledge of product, excellent customer service and by ensuring that company guidelines are followed at all times. Support the delivery manager in ensuring all vehicles are roadworthy and legally compliant Supervise, plan and co-ordinate to ensure all tasks are completed in an effective and timely manner You will need Experience of supervising a small to medium sized team, in either warehouse or transport Experience of working in a customer focused environment Management CPC would be advantageous Whats in it for you At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits: A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year. After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases. 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year. Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply. Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses. 50% off health checks at Tesco Pharmacy. Exclusive access to discounted RAC breakdown cover rates An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme. After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount. Retirement savings plan (pension) - save up to 5% and Booker will match your contribution. Life Assurance - You are covered for death in service life cover of up to three times annual pay Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme for you and your family. A great holiday package About The Company Be part of something special. Join our team at Booker. Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. Booker Group comprises of Booker Wholesale, Makro, Booker Direct, Classic Drinks, Ritter Courivaud and Chef Direct. Our customers include Premier, Family Shopper, Budgens and Londis retailers and we have one shared aim - improving choice, price and service for all our customers. Our business is incredibly diverse, so it takes a wide range of skills to deliver the exceptional service our customers require. Wherever you join us, you'll be part of an organisation that will help your career to keep moving forward. Booker Group is part of Tesco plc, however is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco
Inspired Energy Solutions Ltd
Harrogate, Yorkshire
Ignite Energy Ignite Energy is a part of Inspired PLC, Inpsired PLC is a UK market leading technology enabled provider of energy and sustainability advisory services. Since 2000, it has grown in scale and capability and is servicing over 3,400 UK and Irish clients across all sectors. To enable businesses to respond to the climate emergency, we focus on solving their toughest challenges. By managing data comprehensively, sourcing energy sustainably and reducing carbon efficiently, we allow our clients to control costs effectively, make authentic ESG disclosures, improve their business performance, whilst powering their journey to net zero. This role is ideally suited to a career minded, ambitious individual who is looking for that unique opportunity to prove what they can do and then be rewarded for it. We are looking for a Site Support Customer Service Advisor to join our successful Ignite Energy Site Support team. This role is an Office Based role. Role and Responsibilities: Front-line representative to answer customer enquiries and triage cases on the Site Support case management system. Address customer issues quickly, calmly, and confidently with service, delivery & technical solutions. Maintains a professional environment to solve problems and increase customer satisfaction. Reporting to Site Support Manager Daily management of the Site Support Customer Service cases as set by the Team Leader Work in Collaboration with Site Support Team Technicians & Technical Manager Read and comply with the company Health & Safety Policy; taking reasonable care for the Health & Safety of themselves and others; co-operate with managers and other employees in fulfilling our objectives and statutory duties. Job Duties: Answer phone calls and respond to emails. Responding & resolve customer enquiries & customer complaints. Meeting customer Service Level Agreements SLA. Raising & Resolving cases within Microsoft Dynamics 365. Escalate cases to the Site Support technical team or other members of the team. Update customer information in Microsoft Dynamics 365. Track and process Service Call requests in Microsoft Dynamics 365. Process Purchase Orders & Sales Invoices in Microsoft Dynamics 365. Liaising with Sub-Contractors, FM Providers & Clients on a regular basis. Performing administrative tasks assigned by the Customer Support Team Leader. Ensure high levels of customer satisfaction. Qualifications and Education Requirements Essential: Effective communicator and excellent customer service skills. A team player but can use their own initiative and effectively manage their workload. Excellent written and verbal communication skills. Numerical skills, with the ability to do basic calculations. Able to organise, prioritise and multitask. Accurate record keeping. Proactive and eager to learn. Ability to handle both enjoyable and challenging conversations. Commitment to providing an excellent service for our customers. Desirable: Working in a retail and/or sales environment or any role where the individual could handle customer enquiries and build their keys skills, such as giving an excellent customer service experience. Competency in Microsoft applications including Word, Excel & Microsoft Dynamics 365 Ability to commute / relocate Harrogate reliably commute or plan to relocate. The shift rota will be, either 07:00am 15:00 and 12 00 What we offer Training and development opportunities Company pension Flexible work hours Sharesave scheme Life insurance If you are interested in the role and would like to be considered, please apply now and a member of our In House Recruitment Team will be in touch. Good Luck!
May 14, 2024
Full time
Ignite Energy Ignite Energy is a part of Inspired PLC, Inpsired PLC is a UK market leading technology enabled provider of energy and sustainability advisory services. Since 2000, it has grown in scale and capability and is servicing over 3,400 UK and Irish clients across all sectors. To enable businesses to respond to the climate emergency, we focus on solving their toughest challenges. By managing data comprehensively, sourcing energy sustainably and reducing carbon efficiently, we allow our clients to control costs effectively, make authentic ESG disclosures, improve their business performance, whilst powering their journey to net zero. This role is ideally suited to a career minded, ambitious individual who is looking for that unique opportunity to prove what they can do and then be rewarded for it. We are looking for a Site Support Customer Service Advisor to join our successful Ignite Energy Site Support team. This role is an Office Based role. Role and Responsibilities: Front-line representative to answer customer enquiries and triage cases on the Site Support case management system. Address customer issues quickly, calmly, and confidently with service, delivery & technical solutions. Maintains a professional environment to solve problems and increase customer satisfaction. Reporting to Site Support Manager Daily management of the Site Support Customer Service cases as set by the Team Leader Work in Collaboration with Site Support Team Technicians & Technical Manager Read and comply with the company Health & Safety Policy; taking reasonable care for the Health & Safety of themselves and others; co-operate with managers and other employees in fulfilling our objectives and statutory duties. Job Duties: Answer phone calls and respond to emails. Responding & resolve customer enquiries & customer complaints. Meeting customer Service Level Agreements SLA. Raising & Resolving cases within Microsoft Dynamics 365. Escalate cases to the Site Support technical team or other members of the team. Update customer information in Microsoft Dynamics 365. Track and process Service Call requests in Microsoft Dynamics 365. Process Purchase Orders & Sales Invoices in Microsoft Dynamics 365. Liaising with Sub-Contractors, FM Providers & Clients on a regular basis. Performing administrative tasks assigned by the Customer Support Team Leader. Ensure high levels of customer satisfaction. Qualifications and Education Requirements Essential: Effective communicator and excellent customer service skills. A team player but can use their own initiative and effectively manage their workload. Excellent written and verbal communication skills. Numerical skills, with the ability to do basic calculations. Able to organise, prioritise and multitask. Accurate record keeping. Proactive and eager to learn. Ability to handle both enjoyable and challenging conversations. Commitment to providing an excellent service for our customers. Desirable: Working in a retail and/or sales environment or any role where the individual could handle customer enquiries and build their keys skills, such as giving an excellent customer service experience. Competency in Microsoft applications including Word, Excel & Microsoft Dynamics 365 Ability to commute / relocate Harrogate reliably commute or plan to relocate. The shift rota will be, either 07:00am 15:00 and 12 00 What we offer Training and development opportunities Company pension Flexible work hours Sharesave scheme Life insurance If you are interested in the role and would like to be considered, please apply now and a member of our In House Recruitment Team will be in touch. Good Luck!
Nottingham Community Housing Association
Leicester, Leicestershire
Scheme Manager Leicester £15,927 per annum Monday to Friday 21 hours over 3 to 5 days - can be flexible on this but minimum is 3 days Here at NCHA we have a fantastic opportunity for the right person to join us as Scheme Manager! John Woolman House is an independent living older person's scheme for people over 55 years. This is fabulous opportunity for someone who is passionate about supporting older people to live a happy and fulfilling life. This is a rewarding and varied role where every day is challenging but worth it. Providing "More homes, great services, and better lives" is what we aim to achieve at NCHA. Do you have current knowledge of social housing and an understanding of the issues affecting older people? Are you seeking a new challenge where you can create and embed your own footprint to make a positive difference? If yes, we would love to hear from you! The Role As a Scheme manager you will provide a housing management service to tenants who live independently within the Scheme, and acting as a coordinator, signposting and liaising with tenants' families and working in partnership with external agencies to ensure tenant needs are met. You will be responsible for running the scheme as a whole, reporting repairs and completing Health and Safety checks to ensure we consistently deliver a high service at all times. You will manage voids and lettings, ensuring the scheme is maintained and being responsible for tenant engagement and involvement. You will enjoy the company of our tenants and interact with them daily to ensure you and the team are providing the best possible care that you would want for a family member yourself. Requirements: Substantial experience of supporting vulnerable people Knowledge and understanding of the issues affecting older people. You will understand the importance of team working, people's basic human rights and the needs of people from diverse social, cultural and racial backgrounds. Basic literacy and numeracy skills Basic health and safety knowledge as well as food hygiene issues is beneficial. John Woolman House is the main location but there will be a requirement of visiting other schemes in Leicester. Why work with us? In addition to generous annual leave, development opportunities and company pension, we also have many more amazing benefits at NCHA. Over to you - click apply and show us why you are suitable! Please note that we are not currently offering visa sponsorship. As an Equal Opportunities and Disability Confident Employer, NCHA welcomes applications from all suitably qualified candidates including those from Black, Asian and minority ethnic groups and disabled candidates. As part of our LGBT Allies Programme, we also welcome applications from members of the LGBT community and encourage inclusivity in the workplace. Male Support Workers are currently under-represented in this area and we particularly welcome suitable applications.
May 14, 2024
Full time
Scheme Manager Leicester £15,927 per annum Monday to Friday 21 hours over 3 to 5 days - can be flexible on this but minimum is 3 days Here at NCHA we have a fantastic opportunity for the right person to join us as Scheme Manager! John Woolman House is an independent living older person's scheme for people over 55 years. This is fabulous opportunity for someone who is passionate about supporting older people to live a happy and fulfilling life. This is a rewarding and varied role where every day is challenging but worth it. Providing "More homes, great services, and better lives" is what we aim to achieve at NCHA. Do you have current knowledge of social housing and an understanding of the issues affecting older people? Are you seeking a new challenge where you can create and embed your own footprint to make a positive difference? If yes, we would love to hear from you! The Role As a Scheme manager you will provide a housing management service to tenants who live independently within the Scheme, and acting as a coordinator, signposting and liaising with tenants' families and working in partnership with external agencies to ensure tenant needs are met. You will be responsible for running the scheme as a whole, reporting repairs and completing Health and Safety checks to ensure we consistently deliver a high service at all times. You will manage voids and lettings, ensuring the scheme is maintained and being responsible for tenant engagement and involvement. You will enjoy the company of our tenants and interact with them daily to ensure you and the team are providing the best possible care that you would want for a family member yourself. Requirements: Substantial experience of supporting vulnerable people Knowledge and understanding of the issues affecting older people. You will understand the importance of team working, people's basic human rights and the needs of people from diverse social, cultural and racial backgrounds. Basic literacy and numeracy skills Basic health and safety knowledge as well as food hygiene issues is beneficial. John Woolman House is the main location but there will be a requirement of visiting other schemes in Leicester. Why work with us? In addition to generous annual leave, development opportunities and company pension, we also have many more amazing benefits at NCHA. Over to you - click apply and show us why you are suitable! Please note that we are not currently offering visa sponsorship. As an Equal Opportunities and Disability Confident Employer, NCHA welcomes applications from all suitably qualified candidates including those from Black, Asian and minority ethnic groups and disabled candidates. As part of our LGBT Allies Programme, we also welcome applications from members of the LGBT community and encourage inclusivity in the workplace. Male Support Workers are currently under-represented in this area and we particularly welcome suitable applications.
Account ManagerIhascoBracknellSalary: TBC with commission We're iHasco. We're the go-to experts in top-notch Health and Safety and HR Compliance eLearning. Quality, creativity, and simplicity are our core strengths. With a track record of 15 million+ training sessions over 15 years, we're not just growing; we're skyrocketing. Join us now and lead the charge in our high-octane Commercial Sales team. We are part of the Citation Group. We offer colleagues and clients an opportunity they will not gain at many other businesses. We are interested in growth, investment, and service excellence. We have never and will never grow our business by cost-cutting or tying people up in bureaucracy. We don't do politics - we want people focused upon actions and delivery. We don't do micro-management - we empower, support and innovate. We are leaders, not empire builders and we love our business. The Citation Group has grown rapidly over the past few years and has big ambitions for the future. As a Private Equity backed business, the plan is to triple the size of the business over the next few years through both organic growth and acquisitions. The roleAre you a sales dynamo with a flair for identifying opportunities that others might overlook? We're looking for an Account Manager to join our team and take our revenue growth to the next level. In this role, you'll be at the forefront of driving incremental sales by leveraging existing customer relationships and expanding our product and service offerings. Client Portfolio Analysis: Dive deep into our existing client base, analysing their needs, preferences, and usage patterns. Your mission is to uncover cross-selling and upselling opportunities. Tailored Solutions: Craft personalized recommendations and solutions that align with each client's unique requirements. Show them how our additional products or services can enhance their experience and add value to their operations. Effective Communication: Skilfully communicate the benefits and features of cross-sell and upsell options. You'll be the expert who guides clients through the decision-making process, making it easy for them to say "yes." Relationship Building: Build trust-based relationships with clients, becoming their trusted advisor. Clients should turn to you for insights and solutions, knowing you have their best interests at heart. Revenue Growth: Your primary goal is to drive incremental revenue for the company. Achieve or exceed monthly cross-sell and upsell targets while contributing to overall sales objectives. Collaboration: Work closely with our sales, marketing, and product teams to ensure a seamless and coordinated approach to cross-selling and upselling initiatives. Continuous Learning: Stay up to date on our product/service offerings, industry trends, and competitive landscape. This knowledge will be your secret weapon in uncovering opportunities. This role offers a unique opportunity to drive revenue growth while building lasting customer relationships. We value innovation, initiative, and a customer-centric mindset. If you're ready to make an impact and elevate your sales career, we want to hear from you. Join our team and be part of a company that rewards success, values your expertise, and offers opportunities for professional growth. What you'll have: Proven experience in cross-selling and upselling in a sales or account management role. Exceptional communication and relationship-building skills. Ability to analyse customer data and uncover sales opportunities. Results-driven mindset with a track record of meeting or exceeding targets. Strong product and industry knowledge. Collaborative team player who thrives in a dynamic environment. What you get from usFrom celebrating your birthday with a day off (on top of our generous annual leave and bank holiday package) to providing extensive well-being support and a health cash plan, we're committed to nurturing your holistic well-being. At our workplace, we don't believe in "work as a chore." Instead, we cultivate an environment where you can thrive. Here, you'll be surrounded by dedicated individuals who are passionate about our mission and purpose. We don't just stop at hiring; we invest in your continuous growth and development, ensuring that each day is an opportunity for learning and advancement. We trust in your abilities and genuinely care about your success. Our transparent communication ensures you're aligned with our business strategy, and we're excited to offer you pathways for career growth and development. Say goodbye to clock-watching; here, every moment is an opportunity to excel, learn, and make a meaningful impact. Welcome to a workplace that values you as a whole person and helps you become the best version of yourself. Join us today! Hit Apply now to forward your CV.
May 14, 2024
Full time
Account ManagerIhascoBracknellSalary: TBC with commission We're iHasco. We're the go-to experts in top-notch Health and Safety and HR Compliance eLearning. Quality, creativity, and simplicity are our core strengths. With a track record of 15 million+ training sessions over 15 years, we're not just growing; we're skyrocketing. Join us now and lead the charge in our high-octane Commercial Sales team. We are part of the Citation Group. We offer colleagues and clients an opportunity they will not gain at many other businesses. We are interested in growth, investment, and service excellence. We have never and will never grow our business by cost-cutting or tying people up in bureaucracy. We don't do politics - we want people focused upon actions and delivery. We don't do micro-management - we empower, support and innovate. We are leaders, not empire builders and we love our business. The Citation Group has grown rapidly over the past few years and has big ambitions for the future. As a Private Equity backed business, the plan is to triple the size of the business over the next few years through both organic growth and acquisitions. The roleAre you a sales dynamo with a flair for identifying opportunities that others might overlook? We're looking for an Account Manager to join our team and take our revenue growth to the next level. In this role, you'll be at the forefront of driving incremental sales by leveraging existing customer relationships and expanding our product and service offerings. Client Portfolio Analysis: Dive deep into our existing client base, analysing their needs, preferences, and usage patterns. Your mission is to uncover cross-selling and upselling opportunities. Tailored Solutions: Craft personalized recommendations and solutions that align with each client's unique requirements. Show them how our additional products or services can enhance their experience and add value to their operations. Effective Communication: Skilfully communicate the benefits and features of cross-sell and upsell options. You'll be the expert who guides clients through the decision-making process, making it easy for them to say "yes." Relationship Building: Build trust-based relationships with clients, becoming their trusted advisor. Clients should turn to you for insights and solutions, knowing you have their best interests at heart. Revenue Growth: Your primary goal is to drive incremental revenue for the company. Achieve or exceed monthly cross-sell and upsell targets while contributing to overall sales objectives. Collaboration: Work closely with our sales, marketing, and product teams to ensure a seamless and coordinated approach to cross-selling and upselling initiatives. Continuous Learning: Stay up to date on our product/service offerings, industry trends, and competitive landscape. This knowledge will be your secret weapon in uncovering opportunities. This role offers a unique opportunity to drive revenue growth while building lasting customer relationships. We value innovation, initiative, and a customer-centric mindset. If you're ready to make an impact and elevate your sales career, we want to hear from you. Join our team and be part of a company that rewards success, values your expertise, and offers opportunities for professional growth. What you'll have: Proven experience in cross-selling and upselling in a sales or account management role. Exceptional communication and relationship-building skills. Ability to analyse customer data and uncover sales opportunities. Results-driven mindset with a track record of meeting or exceeding targets. Strong product and industry knowledge. Collaborative team player who thrives in a dynamic environment. What you get from usFrom celebrating your birthday with a day off (on top of our generous annual leave and bank holiday package) to providing extensive well-being support and a health cash plan, we're committed to nurturing your holistic well-being. At our workplace, we don't believe in "work as a chore." Instead, we cultivate an environment where you can thrive. Here, you'll be surrounded by dedicated individuals who are passionate about our mission and purpose. We don't just stop at hiring; we invest in your continuous growth and development, ensuring that each day is an opportunity for learning and advancement. We trust in your abilities and genuinely care about your success. Our transparent communication ensures you're aligned with our business strategy, and we're excited to offer you pathways for career growth and development. Say goodbye to clock-watching; here, every moment is an opportunity to excel, learn, and make a meaningful impact. Welcome to a workplace that values you as a whole person and helps you become the best version of yourself. Join us today! Hit Apply now to forward your CV.