Job Title: IT Engineering Manager - Technical Support Salary: 40,000+Benefits Location: Kidderminster, with monthly client and team visits in Leeds, Exeter, and London. Overview: Concept are working with a leading IT Managed Service Provider (MSP) in search of an experienced IT Engineering Manager to lead and empower their team of engineers across multiple UK locations. This role entails overseeing the engineering team, delivering technical support for escalations, and upholding service standards for key clients. Key Responsibilities: Team Management and Support: Provide steadfast management and support to engineers stationed in Leeds, Exeter, London, and remote locations, ensuring uniform support across all sites. Foster consistent communication through regular updates on company progress, service status, and promptly address any concerns. Conduct monthly remote site meetings, bi-monthly one-on-one sessions, and quarterly team gatherings in Kidderminster. Technical Escalation and Operational Support: Act as the primary escalation point for technical issues, resolving them promptly to maintain operational efficiency. Offer comprehensive desktop support, addressing hardware, software, and network glitches as needed. Ensure timely response to support requests via ticketing systems, email, and phone, ensuring swift issue resolution. Communication, Reporting, and Documentation: Establish and uphold a robust communication framework through formal and ad hoc meetings. Provide timely updates on service metrics and develop action plans to address client concerns. Support reporting needs such as stock audits and prepare for scheduled or ad hoc meetings. Document internal procedures, maintain a knowledge base, and mitigate potential client-facing risks. Facilitate seamless communication channels between engineers and stakeholders to ensure operational excellence. Key Technical Skills & Qualifications: Demonstrated experience in managing engineering teams with a focus on continuous improvement and quality development. Proficiency in organising engineer workloads and setting targets to ensure optimal performance. Strong background in 2nd Line Desktop Support roles, with a knack for diagnosing and resolving technical issues. Comprehensive understanding of computer systems, mobile devices, and tech products. Proficiency in Windows, MacOS, Microsoft Office, and Active Directory, with knowledge of network security and antivirus programs. Exceptional problem-solving and communication skills, coupled with a customer-centric approach. Relevant certifications such as CompTIA A+ or Microsoft Certified Professional are advantageous. DBS clearance and residency in the UK for the past 5 years are required. Flexibility for on-call support and the ability to lift moderately heavy objects are necessary.
May 18, 2024
Full time
Job Title: IT Engineering Manager - Technical Support Salary: 40,000+Benefits Location: Kidderminster, with monthly client and team visits in Leeds, Exeter, and London. Overview: Concept are working with a leading IT Managed Service Provider (MSP) in search of an experienced IT Engineering Manager to lead and empower their team of engineers across multiple UK locations. This role entails overseeing the engineering team, delivering technical support for escalations, and upholding service standards for key clients. Key Responsibilities: Team Management and Support: Provide steadfast management and support to engineers stationed in Leeds, Exeter, London, and remote locations, ensuring uniform support across all sites. Foster consistent communication through regular updates on company progress, service status, and promptly address any concerns. Conduct monthly remote site meetings, bi-monthly one-on-one sessions, and quarterly team gatherings in Kidderminster. Technical Escalation and Operational Support: Act as the primary escalation point for technical issues, resolving them promptly to maintain operational efficiency. Offer comprehensive desktop support, addressing hardware, software, and network glitches as needed. Ensure timely response to support requests via ticketing systems, email, and phone, ensuring swift issue resolution. Communication, Reporting, and Documentation: Establish and uphold a robust communication framework through formal and ad hoc meetings. Provide timely updates on service metrics and develop action plans to address client concerns. Support reporting needs such as stock audits and prepare for scheduled or ad hoc meetings. Document internal procedures, maintain a knowledge base, and mitigate potential client-facing risks. Facilitate seamless communication channels between engineers and stakeholders to ensure operational excellence. Key Technical Skills & Qualifications: Demonstrated experience in managing engineering teams with a focus on continuous improvement and quality development. Proficiency in organising engineer workloads and setting targets to ensure optimal performance. Strong background in 2nd Line Desktop Support roles, with a knack for diagnosing and resolving technical issues. Comprehensive understanding of computer systems, mobile devices, and tech products. Proficiency in Windows, MacOS, Microsoft Office, and Active Directory, with knowledge of network security and antivirus programs. Exceptional problem-solving and communication skills, coupled with a customer-centric approach. Relevant certifications such as CompTIA A+ or Microsoft Certified Professional are advantageous. DBS clearance and residency in the UK for the past 5 years are required. Flexibility for on-call support and the ability to lift moderately heavy objects are necessary.
Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: Working within an industry leading organisation at Finning, and the largest CAT dealership worldwide, your role as Rebuild Repair Engineer will be carrying out reconditioning and maintenance on Caterpillar products and supporting 2nd life overhauls to products within the Construction Equipment product group Job Description: We are looking for a highly experienced and motivated individual with a track record of strong electrical, hydraulic and engine troubleshooting skills who would be suited to a role in a large workshop environment supporting the repair and maintenance of CAT machinery. As a Finning Engineer you will receive: Salary - £35,000 - £39,800 25 days holiday (purchase up to 5 extra days holiday) Annual Bonus Annual Tool Allowance Healthcare benefits (medical, optical, hearing, dentistry, and new child payments to support new parents) Access to company share scheme Up to 7% pension (matched by company) life insurance referral Scheme (£1000 for successful referral) Laptop and phone, Industry leading CAT product training Overtime Additionally, you will benefit from enhanced maternity and paternity packages, family-friendly policies to support working parents, enhanced flexible working options, support from a team of 40+ Mental Health first aiders, employee wellbeing solutions, the opportunity to work with your charity of choice, and length of service & recognition awards. As a Rebuild Repair Engineer you will be based in one of Finning's workshops, It will be your role to ensure that the refurbishment of Caterpillar products are carried out to Finning standards and customer requirements Major Job Functions Undertake a detailed inspection of the machine to confirm or expand on any initial field inspection report so that a commercial assessment of the likely repair, replacement refurbishment work can be made. Carry out standard diagnosis tests on machine components to enable more accurate cost evaluations or for the issue of condition and warranty agreements to customers. Produce a comprehensive list of parts and materials required for the proposed machine preparation work. Undertake overhaul, repair or refurbishment work on the machine to the agreed work plan, removing and dispatching components for specialist attention, re-installing the original or replacement part or repairing original parts. Inspect and test completed machine to ensure unit is operating to expected performance levels. Specific Skills Flexibility, organisational and time management skills Excellent attention to detail, work accuracy/numeracy and quality orientated Work autonomously on own initiative and also well as part of a team Strong communication and interpersonal skills and ability to build positive relationships across all levels of the business Motivated and dynamic self-starter Strong planning and organisational skills with the ability to work under pressure to tight deadlines Effective problem-solver with strong analytical skills A committed and positive attitude along with an obvious customer focus and the ability to build a positive rapport with customers Knowledge Deep understanding of the use of general service manuals and computerised Service Information System (SIS) from the OEM Practical knowledge of tooling and specialised equipment to conduct repairs on difficult and heavy machinery Practical knowledge of rigging, slinging and jacking procedures Electrical, hydraulic and mechanical fitting knowledge Accountability Adhere to agreed job times. Ensure the highest quality of finished machines. Maintain availability of machines ready to hire and presentation of machine stock parked in yard. Ensure positive feedback/nil customer complaints. Constant awareness of SHEQ obligations and zero accidents by maintaining a tidy and safe working area. Education and Experience Preferably with a background plant machinery or similar industries i.e. HGV / agriculture Either apprentice trained or minimum 5 years' experience in quality service environment within a similar industry A licence to drive reach trucks is required Practical experience in operating construction equipment in confined spaces and mechanical fitting work on large-scale machines If you are a Workshop Technician, HGV Mechanic, Construction Plant Fitter or Diesel Fitter / Mechanic and have experience working on Plant or Agricultural machinery or HGV's and would like to join an industry leading organisation then apply online today At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.
May 18, 2024
Full time
Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: Working within an industry leading organisation at Finning, and the largest CAT dealership worldwide, your role as Rebuild Repair Engineer will be carrying out reconditioning and maintenance on Caterpillar products and supporting 2nd life overhauls to products within the Construction Equipment product group Job Description: We are looking for a highly experienced and motivated individual with a track record of strong electrical, hydraulic and engine troubleshooting skills who would be suited to a role in a large workshop environment supporting the repair and maintenance of CAT machinery. As a Finning Engineer you will receive: Salary - £35,000 - £39,800 25 days holiday (purchase up to 5 extra days holiday) Annual Bonus Annual Tool Allowance Healthcare benefits (medical, optical, hearing, dentistry, and new child payments to support new parents) Access to company share scheme Up to 7% pension (matched by company) life insurance referral Scheme (£1000 for successful referral) Laptop and phone, Industry leading CAT product training Overtime Additionally, you will benefit from enhanced maternity and paternity packages, family-friendly policies to support working parents, enhanced flexible working options, support from a team of 40+ Mental Health first aiders, employee wellbeing solutions, the opportunity to work with your charity of choice, and length of service & recognition awards. As a Rebuild Repair Engineer you will be based in one of Finning's workshops, It will be your role to ensure that the refurbishment of Caterpillar products are carried out to Finning standards and customer requirements Major Job Functions Undertake a detailed inspection of the machine to confirm or expand on any initial field inspection report so that a commercial assessment of the likely repair, replacement refurbishment work can be made. Carry out standard diagnosis tests on machine components to enable more accurate cost evaluations or for the issue of condition and warranty agreements to customers. Produce a comprehensive list of parts and materials required for the proposed machine preparation work. Undertake overhaul, repair or refurbishment work on the machine to the agreed work plan, removing and dispatching components for specialist attention, re-installing the original or replacement part or repairing original parts. Inspect and test completed machine to ensure unit is operating to expected performance levels. Specific Skills Flexibility, organisational and time management skills Excellent attention to detail, work accuracy/numeracy and quality orientated Work autonomously on own initiative and also well as part of a team Strong communication and interpersonal skills and ability to build positive relationships across all levels of the business Motivated and dynamic self-starter Strong planning and organisational skills with the ability to work under pressure to tight deadlines Effective problem-solver with strong analytical skills A committed and positive attitude along with an obvious customer focus and the ability to build a positive rapport with customers Knowledge Deep understanding of the use of general service manuals and computerised Service Information System (SIS) from the OEM Practical knowledge of tooling and specialised equipment to conduct repairs on difficult and heavy machinery Practical knowledge of rigging, slinging and jacking procedures Electrical, hydraulic and mechanical fitting knowledge Accountability Adhere to agreed job times. Ensure the highest quality of finished machines. Maintain availability of machines ready to hire and presentation of machine stock parked in yard. Ensure positive feedback/nil customer complaints. Constant awareness of SHEQ obligations and zero accidents by maintaining a tidy and safe working area. Education and Experience Preferably with a background plant machinery or similar industries i.e. HGV / agriculture Either apprentice trained or minimum 5 years' experience in quality service environment within a similar industry A licence to drive reach trucks is required Practical experience in operating construction equipment in confined spaces and mechanical fitting work on large-scale machines If you are a Workshop Technician, HGV Mechanic, Construction Plant Fitter or Diesel Fitter / Mechanic and have experience working on Plant or Agricultural machinery or HGV's and would like to join an industry leading organisation then apply online today At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.
Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: Working within an industry leading organisation at Finning, and the largest CAT dealership worldwide, your role as Rebuild Repair Engineer will be carrying out reconditioning and maintenance on Caterpillar products and supporting 2nd life overhauls to products within the Construction Equipment product group Job Description: We are looking for a highly experienced and motivated individual with a track record of strong electrical, hydraulic and engine troubleshooting skills who would be suited to a role in a large workshop environment supporting the repair and maintenance of CAT machinery. As a Finning Engineer you will receive: Salary - £35,000 - £39,800 25 days holiday (purchase up to 5 extra days holiday) Annual Bonus Annual Tool Allowance Healthcare benefits (medical, optical, hearing, dentistry, and new child payments to support new parents) Access to company share scheme Up to 7% pension (matched by company) life insurance referral Scheme (£1000 for successful referral) Laptop and phone, Industry leading CAT product training Overtime Additionally, you will benefit from enhanced maternity and paternity packages, family-friendly policies to support working parents, enhanced flexible working options, support from a team of 40+ Mental Health first aiders, employee wellbeing solutions, the opportunity to work with your charity of choice, and length of service & recognition awards. As a Rebuild Repair Engineer you will be based in one of Finning's workshops, It will be your role to ensure that the refurbishment of Caterpillar products are carried out to Finning standards and customer requirements Major Job Functions Undertake a detailed inspection of the machine to confirm or expand on any initial field inspection report so that a commercial assessment of the likely repair, replacement refurbishment work can be made. Carry out standard diagnosis tests on machine components to enable more accurate cost evaluations or for the issue of condition and warranty agreements to customers. Produce a comprehensive list of parts and materials required for the proposed machine preparation work. Undertake overhaul, repair or refurbishment work on the machine to the agreed work plan, removing and dispatching components for specialist attention, re-installing the original or replacement part or repairing original parts. Inspect and test completed machine to ensure unit is operating to expected performance levels. Specific Skills Flexibility, organisational and time management skills Excellent attention to detail, work accuracy/numeracy and quality orientated Work autonomously on own initiative and also well as part of a team Strong communication and interpersonal skills and ability to build positive relationships across all levels of the business Motivated and dynamic self-starter Strong planning and organisational skills with the ability to work under pressure to tight deadlines Effective problem-solver with strong analytical skills A committed and positive attitude along with an obvious customer focus and the ability to build a positive rapport with customers Knowledge Deep understanding of the use of general service manuals and computerised Service Information System (SIS) from the OEM Practical knowledge of tooling and specialised equipment to conduct repairs on difficult and heavy machinery Practical knowledge of rigging, slinging and jacking procedures Electrical, hydraulic and mechanical fitting knowledge Accountability Adhere to agreed job times. Ensure the highest quality of finished machines. Maintain availability of machines ready to hire and presentation of machine stock parked in yard. Ensure positive feedback/nil customer complaints. Constant awareness of SHEQ obligations and zero accidents by maintaining a tidy and safe working area. Education and Experience Preferably with a background plant machinery or similar industries i.e. HGV / agriculture Either apprentice trained or minimum 5 years' experience in quality service environment within a similar industry A licence to drive reach trucks is required Practical experience in operating construction equipment in confined spaces and mechanical fitting work on large-scale machines If you are a Workshop Technician, HGV Mechanic, Construction Plant Fitter or Diesel Fitter / Mechanic and have experience working on Plant or Agricultural machinery or HGV's and would like to join an industry leading organisation then apply online today At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.
May 18, 2024
Full time
Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: Working within an industry leading organisation at Finning, and the largest CAT dealership worldwide, your role as Rebuild Repair Engineer will be carrying out reconditioning and maintenance on Caterpillar products and supporting 2nd life overhauls to products within the Construction Equipment product group Job Description: We are looking for a highly experienced and motivated individual with a track record of strong electrical, hydraulic and engine troubleshooting skills who would be suited to a role in a large workshop environment supporting the repair and maintenance of CAT machinery. As a Finning Engineer you will receive: Salary - £35,000 - £39,800 25 days holiday (purchase up to 5 extra days holiday) Annual Bonus Annual Tool Allowance Healthcare benefits (medical, optical, hearing, dentistry, and new child payments to support new parents) Access to company share scheme Up to 7% pension (matched by company) life insurance referral Scheme (£1000 for successful referral) Laptop and phone, Industry leading CAT product training Overtime Additionally, you will benefit from enhanced maternity and paternity packages, family-friendly policies to support working parents, enhanced flexible working options, support from a team of 40+ Mental Health first aiders, employee wellbeing solutions, the opportunity to work with your charity of choice, and length of service & recognition awards. As a Rebuild Repair Engineer you will be based in one of Finning's workshops, It will be your role to ensure that the refurbishment of Caterpillar products are carried out to Finning standards and customer requirements Major Job Functions Undertake a detailed inspection of the machine to confirm or expand on any initial field inspection report so that a commercial assessment of the likely repair, replacement refurbishment work can be made. Carry out standard diagnosis tests on machine components to enable more accurate cost evaluations or for the issue of condition and warranty agreements to customers. Produce a comprehensive list of parts and materials required for the proposed machine preparation work. Undertake overhaul, repair or refurbishment work on the machine to the agreed work plan, removing and dispatching components for specialist attention, re-installing the original or replacement part or repairing original parts. Inspect and test completed machine to ensure unit is operating to expected performance levels. Specific Skills Flexibility, organisational and time management skills Excellent attention to detail, work accuracy/numeracy and quality orientated Work autonomously on own initiative and also well as part of a team Strong communication and interpersonal skills and ability to build positive relationships across all levels of the business Motivated and dynamic self-starter Strong planning and organisational skills with the ability to work under pressure to tight deadlines Effective problem-solver with strong analytical skills A committed and positive attitude along with an obvious customer focus and the ability to build a positive rapport with customers Knowledge Deep understanding of the use of general service manuals and computerised Service Information System (SIS) from the OEM Practical knowledge of tooling and specialised equipment to conduct repairs on difficult and heavy machinery Practical knowledge of rigging, slinging and jacking procedures Electrical, hydraulic and mechanical fitting knowledge Accountability Adhere to agreed job times. Ensure the highest quality of finished machines. Maintain availability of machines ready to hire and presentation of machine stock parked in yard. Ensure positive feedback/nil customer complaints. Constant awareness of SHEQ obligations and zero accidents by maintaining a tidy and safe working area. Education and Experience Preferably with a background plant machinery or similar industries i.e. HGV / agriculture Either apprentice trained or minimum 5 years' experience in quality service environment within a similar industry A licence to drive reach trucks is required Practical experience in operating construction equipment in confined spaces and mechanical fitting work on large-scale machines If you are a Workshop Technician, HGV Mechanic, Construction Plant Fitter or Diesel Fitter / Mechanic and have experience working on Plant or Agricultural machinery or HGV's and would like to join an industry leading organisation then apply online today At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.
3rd Line Core Apps Support Engineer is urgently required by our Global IT Services Company for an initial 6 months rolling contract, to be based in Portsmouth, Hampshire. Responsibilities & Skills: The successful applicant will be an experienced 3rd Line Core Applications Support Engineer As a Core Applications Engineer you will assist the customer directly The role will primarily involve incident management escalated from 2nd line team and you will be responsible for resolving these on the customer's live systems The 3rd Line Core Application Support Engineer will be responsible for maintaining a complex secure solution Additional responsibilities will include delivering infrastructure development and testing of upgrades, patches and new software solutions. SharePoint - Server management, SharePoint permissions, SharePoint Application integration Strong PowerShell and other scripting experience As many of the following as possible: VMWare Horizon View VDI, VSphere virtualization, Group Policy management, Microsoft SKYPE server, File Share and NTFS permissions, NGINX, Microsoft Server 20126 Hyper-V, Exchange 2013/2016 This is an urgent requirement; please apply as soon as possible if you would like to be considered. Please apply via this site in the first instance, or send a CV to (url removed) A national security clearance is required for this role but candidates not holding this level of clearance will be considered. Project People is acting as an Employment Business in relation to this vacancy.
May 18, 2024
Contractor
3rd Line Core Apps Support Engineer is urgently required by our Global IT Services Company for an initial 6 months rolling contract, to be based in Portsmouth, Hampshire. Responsibilities & Skills: The successful applicant will be an experienced 3rd Line Core Applications Support Engineer As a Core Applications Engineer you will assist the customer directly The role will primarily involve incident management escalated from 2nd line team and you will be responsible for resolving these on the customer's live systems The 3rd Line Core Application Support Engineer will be responsible for maintaining a complex secure solution Additional responsibilities will include delivering infrastructure development and testing of upgrades, patches and new software solutions. SharePoint - Server management, SharePoint permissions, SharePoint Application integration Strong PowerShell and other scripting experience As many of the following as possible: VMWare Horizon View VDI, VSphere virtualization, Group Policy management, Microsoft SKYPE server, File Share and NTFS permissions, NGINX, Microsoft Server 20126 Hyper-V, Exchange 2013/2016 This is an urgent requirement; please apply as soon as possible if you would like to be considered. Please apply via this site in the first instance, or send a CV to (url removed) A national security clearance is required for this role but candidates not holding this level of clearance will be considered. Project People is acting as an Employment Business in relation to this vacancy.
Job title: Infrastructure Engineer Location: Peterborough area (onsite) Salary: 40-50,000 per annum + package Concept are working with a growing IT Managed Service Provider who are looking to add a talented Infrastructure Engineer to their established customer support team. This is an exciting opportunity to work across a variety of projects, utilising your experience across different tech stacks, while working for an established local business that values providing expert levels of service to customers. This role will involve a mixture of remote and onsite support, software deployments, and hardware configurations and installs. Expert training and funding towards industry accreditations will be available. The Ideal Candidate Previous experience of 2nd-3rd line infrastructure support in either an internal facing or MSP environment. Excellent communication and customer service skills. Networking experience including switch configuration, routing protocols, Firewalls, and VPNs. Troubleshooting experience across a range of hardware and software issues. Experience with virtualisation and backup technologies, VOIP, and M365. Experience in deploying onsite hardware and software deployments. Strong experience with Microsoft AD and Exchange. Experience with Windows server (Apply online only Ideally CCNA certified Driving licennce and acccess to own vehicle If you'd be interested in finding out more details about this position, please apply with an up-to-date copy of your CV. Infrastructure Engineer / Infrastructure Support / Managed Service Provider / Hardware / Software / Windows / Microsoft Office 365 / Networks
May 18, 2024
Full time
Job title: Infrastructure Engineer Location: Peterborough area (onsite) Salary: 40-50,000 per annum + package Concept are working with a growing IT Managed Service Provider who are looking to add a talented Infrastructure Engineer to their established customer support team. This is an exciting opportunity to work across a variety of projects, utilising your experience across different tech stacks, while working for an established local business that values providing expert levels of service to customers. This role will involve a mixture of remote and onsite support, software deployments, and hardware configurations and installs. Expert training and funding towards industry accreditations will be available. The Ideal Candidate Previous experience of 2nd-3rd line infrastructure support in either an internal facing or MSP environment. Excellent communication and customer service skills. Networking experience including switch configuration, routing protocols, Firewalls, and VPNs. Troubleshooting experience across a range of hardware and software issues. Experience with virtualisation and backup technologies, VOIP, and M365. Experience in deploying onsite hardware and software deployments. Strong experience with Microsoft AD and Exchange. Experience with Windows server (Apply online only Ideally CCNA certified Driving licennce and acccess to own vehicle If you'd be interested in finding out more details about this position, please apply with an up-to-date copy of your CV. Infrastructure Engineer / Infrastructure Support / Managed Service Provider / Hardware / Software / Windows / Microsoft Office 365 / Networks
Andy File Associates Limited is working as a Recruitment Agency on behalf of our client with regards this permanent role. Reports to: Service Desk Manager Salary: £40k - £50k Overview This position will provide technical support to our client s customers within a service desk environment mainly managed by remote access. A good technical knowledge is essential to provide an escalation point where required and ensure incidents and problems are dealt with quickly and efficiently. A desire to provide an exceptional experience at all times is a must, along with an understanding of the commercial goals of the business as a whole. Responsibilities Provide a point of escalation to support incidents relating to hardware, software, network connectivity and application services to a wide variety of external customers. Manage and own incident tickets via our Autotask ticket management system, providing customer updates to agreed timeframes. Resolve incidents to stringent customer defined SLAs. Drive service improvement within the service desk to improve first time fix resolution times. Communicate clearly, effectively and in a timely manner with all customers. Create and maintain accurate documentation within the centralised management database. Provide any on-site support to resolve customer service outages as required to meet SLAs. Support with the delivery of projects where applicable. Continue to develop technical knowledge and skillset through formal training, informal training and hands on practical experience and mentoring other members of the team. Skills Minimum 2 years experience in a 1st or 2nd Line role within a service desk environment. Good knowledge of Windows Server, Virtual environments (VMWare, Microsoft Azure), SQL Server, MS Windows, Networking LAN, WAN, VPN and Wireless, Active Directory, Antivirus. Microsoft 365 and related technologies Exchange Online Conditional Access/MFA Firewalls (NAT/PAT/ACLs) PC hardware/software trouble-shooting skills. Excellent communication and interpersonal skills; professional telephone demeanour. Strong customer service skills and attention to detail. MS-100 or AZ-104 certifications would be preferred but not essential. Patience and ability to work under pressure with good organisational skills. The ability and desire to develop the role and make it your own, suggesting improvements for process where appropriate to enhance internal and external experiences. Committed to achieve our client s vision.
May 18, 2024
Full time
Andy File Associates Limited is working as a Recruitment Agency on behalf of our client with regards this permanent role. Reports to: Service Desk Manager Salary: £40k - £50k Overview This position will provide technical support to our client s customers within a service desk environment mainly managed by remote access. A good technical knowledge is essential to provide an escalation point where required and ensure incidents and problems are dealt with quickly and efficiently. A desire to provide an exceptional experience at all times is a must, along with an understanding of the commercial goals of the business as a whole. Responsibilities Provide a point of escalation to support incidents relating to hardware, software, network connectivity and application services to a wide variety of external customers. Manage and own incident tickets via our Autotask ticket management system, providing customer updates to agreed timeframes. Resolve incidents to stringent customer defined SLAs. Drive service improvement within the service desk to improve first time fix resolution times. Communicate clearly, effectively and in a timely manner with all customers. Create and maintain accurate documentation within the centralised management database. Provide any on-site support to resolve customer service outages as required to meet SLAs. Support with the delivery of projects where applicable. Continue to develop technical knowledge and skillset through formal training, informal training and hands on practical experience and mentoring other members of the team. Skills Minimum 2 years experience in a 1st or 2nd Line role within a service desk environment. Good knowledge of Windows Server, Virtual environments (VMWare, Microsoft Azure), SQL Server, MS Windows, Networking LAN, WAN, VPN and Wireless, Active Directory, Antivirus. Microsoft 365 and related technologies Exchange Online Conditional Access/MFA Firewalls (NAT/PAT/ACLs) PC hardware/software trouble-shooting skills. Excellent communication and interpersonal skills; professional telephone demeanour. Strong customer service skills and attention to detail. MS-100 or AZ-104 certifications would be preferred but not essential. Patience and ability to work under pressure with good organisational skills. The ability and desire to develop the role and make it your own, suggesting improvements for process where appropriate to enhance internal and external experiences. Committed to achieve our client s vision.
Role: 2nd Line Support Engineer Location: Preston, Lancashire Salary: Up to 32,000 Industry: Logistic / Operations Overview: I am partnered with a national logistics firm in Preston who are in need of a second line engineer to join their busy service desk team. This isn't a general service desk, their team are extremely hands on and deal with BAU, infrastructure and projects! Key Responsibilities & Technical Stack Provide high level technical support to users via phone, email, and in person. Install, configure, and maintain operating systems and software applications. Collaborate with other IT team members to resolve complex issues and implement solutions. Document support activities, procedures, and resolutions. Participate in IT projects as required. Strong knowledge of Microsoft Windows OS - MAC is also beneficial AD, AAD, GPO - including DNS, DHCP, TCP/IP Familiarity with networking including routers and switches - Draytek & Cisco Server upgrades, installs and decommissioning Citrix - other virtualisation beneficial - VMWare and Hyper-V Excellent communication and customer service skills. Benefits: Competitive salary up to 32,000 per annum. 2 x year discretionary bonus (5%) 25 days holiday plus your birthday off Share scheme available Opportunities for career advancement and professional development. Pension scheme. Health and wellness benefits. Friendly and supportive work environment. If you are local to the Preston / Lancashire area then please get in touch. You can apply directly by sending your CV through to my email - ( tom . - group . co . uk )
May 18, 2024
Full time
Role: 2nd Line Support Engineer Location: Preston, Lancashire Salary: Up to 32,000 Industry: Logistic / Operations Overview: I am partnered with a national logistics firm in Preston who are in need of a second line engineer to join their busy service desk team. This isn't a general service desk, their team are extremely hands on and deal with BAU, infrastructure and projects! Key Responsibilities & Technical Stack Provide high level technical support to users via phone, email, and in person. Install, configure, and maintain operating systems and software applications. Collaborate with other IT team members to resolve complex issues and implement solutions. Document support activities, procedures, and resolutions. Participate in IT projects as required. Strong knowledge of Microsoft Windows OS - MAC is also beneficial AD, AAD, GPO - including DNS, DHCP, TCP/IP Familiarity with networking including routers and switches - Draytek & Cisco Server upgrades, installs and decommissioning Citrix - other virtualisation beneficial - VMWare and Hyper-V Excellent communication and customer service skills. Benefits: Competitive salary up to 32,000 per annum. 2 x year discretionary bonus (5%) 25 days holiday plus your birthday off Share scheme available Opportunities for career advancement and professional development. Pension scheme. Health and wellness benefits. Friendly and supportive work environment. If you are local to the Preston / Lancashire area then please get in touch. You can apply directly by sending your CV through to my email - ( tom . - group . co . uk )
Position: Support Analyst Location: London, W1W 5PL, UK Role: Full time (37.5 hours per week). Five days per week in the London office An amazing opportunity that will enable you to join our growing and exciting Technology team. You will be the first line of support triaging helpdesk tickets and providing 1stand 2ndline support. Your core role will be making sure all members of staff can operate business as usual, but there will be scope to be involved in some Technology projects. You will work closely with other members of the support team and the Systems Engineer. Record Financial Group: Record is a leading specialist currency and asset manager with $99.5 billion (as at 31 December 2023) in Assets Under Management Equivalent. Record's services include currency management, sustainable finance, and asset management. Our clients are largely institutions, including pension funds, charities, foundations, endowments, and family offices. Record's offices are in London and Windsor in the UK, Zürich, New York and Frankfurt. The relevant team is based in the London office. Responsibilities: Day to Day IT Issues Investigate and Troubleshoot Issues Desktop Operating System Deployment and Customization Configuration and Maintenance of Mobile Devices Creating and Maintaining Users/Groups in Active Directory/Microsoft Entra Liaison with 3rdParty Vendors Meeting Room Setups and Management Desk Moves Working Out of Hours as Required Documentation of Procedures and Systems Assist with anything else as and when necessary Incident Ownership and Escalation Report All Major issues to Head of Technology Essential Skills: Financial Markets: 2yrs minimum Working in Small teams Cloud and On-Premise Technologies Technical Windows Desktop: Windows 10/11 Windows Server: Server 2016+ Microsoft Entra Microsoft Intune Microsoft Office: 2016, 365 VMWare Horizon: 7.x, 8.x Active Directory Ability to Prioritise Strong Communicator Below would be great to have but not essential. Cloud: Azure Database: MS SQL Server, Oracle Desktop: Defender, Teams Monitoring Tools: Auvik Networking: Arista, Brocade, Checkpoint, Cisco Project Management Tools: Jira & Confluence Scripting: Powershell Server Management: Exchange, Group Policy, NTFS Permissions, Veeam, VMWare Storage: Pure Benefits: Bonus scheme - paid twice a year (usually November & June) Pension - defined contribution scheme: 11% employer contribution plus may elect for additional personal contributions. Some cash flexibility allowed Private medical (BUPA) employee cover - option to purchase cover for partner and family Dental insurance - employee cover and option to purchase cover for partner and family Life insurance Permanent health insurance Medical health assessments Ride2Work cycle scheme Salary sacrifice car scheme Subsidised gym membership Share incentive plan (SIP) with Record matching 20 days minimum holiday, discretionary additional holiday may be taken Study support for further qualifications. Full support and training from the company and the team Equal Opportunities Statement Record is proud to be an Equal Opportunities Employer. For our employees to reach their full potential they need to feel valued, included, and respected. This is the culture that Record works towards and, as part of this, we celebrate individual differences and aim to promote a sense of belonging. Disability Confident As a Disability Confident employer, we have an inclusive recruitment process and will hire anyone from any background. Where there are barriers to applying, we are committed to discussing options with you to make the process more accessible and provide reasonable adjustments.
May 18, 2024
Full time
Position: Support Analyst Location: London, W1W 5PL, UK Role: Full time (37.5 hours per week). Five days per week in the London office An amazing opportunity that will enable you to join our growing and exciting Technology team. You will be the first line of support triaging helpdesk tickets and providing 1stand 2ndline support. Your core role will be making sure all members of staff can operate business as usual, but there will be scope to be involved in some Technology projects. You will work closely with other members of the support team and the Systems Engineer. Record Financial Group: Record is a leading specialist currency and asset manager with $99.5 billion (as at 31 December 2023) in Assets Under Management Equivalent. Record's services include currency management, sustainable finance, and asset management. Our clients are largely institutions, including pension funds, charities, foundations, endowments, and family offices. Record's offices are in London and Windsor in the UK, Zürich, New York and Frankfurt. The relevant team is based in the London office. Responsibilities: Day to Day IT Issues Investigate and Troubleshoot Issues Desktop Operating System Deployment and Customization Configuration and Maintenance of Mobile Devices Creating and Maintaining Users/Groups in Active Directory/Microsoft Entra Liaison with 3rdParty Vendors Meeting Room Setups and Management Desk Moves Working Out of Hours as Required Documentation of Procedures and Systems Assist with anything else as and when necessary Incident Ownership and Escalation Report All Major issues to Head of Technology Essential Skills: Financial Markets: 2yrs minimum Working in Small teams Cloud and On-Premise Technologies Technical Windows Desktop: Windows 10/11 Windows Server: Server 2016+ Microsoft Entra Microsoft Intune Microsoft Office: 2016, 365 VMWare Horizon: 7.x, 8.x Active Directory Ability to Prioritise Strong Communicator Below would be great to have but not essential. Cloud: Azure Database: MS SQL Server, Oracle Desktop: Defender, Teams Monitoring Tools: Auvik Networking: Arista, Brocade, Checkpoint, Cisco Project Management Tools: Jira & Confluence Scripting: Powershell Server Management: Exchange, Group Policy, NTFS Permissions, Veeam, VMWare Storage: Pure Benefits: Bonus scheme - paid twice a year (usually November & June) Pension - defined contribution scheme: 11% employer contribution plus may elect for additional personal contributions. Some cash flexibility allowed Private medical (BUPA) employee cover - option to purchase cover for partner and family Dental insurance - employee cover and option to purchase cover for partner and family Life insurance Permanent health insurance Medical health assessments Ride2Work cycle scheme Salary sacrifice car scheme Subsidised gym membership Share incentive plan (SIP) with Record matching 20 days minimum holiday, discretionary additional holiday may be taken Study support for further qualifications. Full support and training from the company and the team Equal Opportunities Statement Record is proud to be an Equal Opportunities Employer. For our employees to reach their full potential they need to feel valued, included, and respected. This is the culture that Record works towards and, as part of this, we celebrate individual differences and aim to promote a sense of belonging. Disability Confident As a Disability Confident employer, we have an inclusive recruitment process and will hire anyone from any background. Where there are barriers to applying, we are committed to discussing options with you to make the process more accessible and provide reasonable adjustments.
Job Title: IT and Telecoms Projects Co-ordinator Location: Bridgend, Wales Salary: £22,000 - £25,000 per annum Job Type: Full time, Permanent Working Hours: Monday to Friday - 8am to 6pm (8.5 hour day / 42.5 hours in between these times) About Flotek: Flotek Group are the fastest growing Tech Company in the South West providing IT and Comms technology to small & medium businesses. With regional sales and support locations across the South West, our ambitious growth is focused around our crucial values and fundamental rules, with every product and service delivered with expertise, passion and heart. About the Role: We are looking for an projects co-ordinator to join our team to assist with the delivery of telecoms services to our ever expanding customer base. You will be responsible for planning and managing all IT and Telecoms related projects whilst handling the administrative tasks such as provisioning, number porting, hardware orders, suppliers and scheduling engineering diaries. Job Responsibilities: Planning projects that have been received from the sales team Facilitating and holding initial kick off meetings with sales, engineering and the customer Ordering services from suppliers Ordering hardware from suppliers Placing provisioning orders for things such as broadband, hosted telephony and mobiles Placing and managing number ports Scheduling engineers to attend site for installation and training Consistently updating customers on the progress of their orders Booking in stock and managing stock Provide documentation and a clear handover to both the client and the support teams. Responsible for giving a first-class service at all times Job Experience Required: Previous project management experience Telecoms and IT project delivery and provisioning would be a benefit A positive attitude with a can do approach to everything! Highly organised and structured individual The ability to multi task effectively and deal with large volumes of workload Excellent communication skills both verbal and written A team player Renumeration and Benefits: Basic Salary of £22,000 - £25,000 Staff Share Equity Scheme New customer referral incentive 21 Days Holiday increasing to 25 with 4 years of service (+ bank holidays) Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; 2nd Line Support Engineer, Network Technician, experienced 1st Line Support, IT Service Desk Technician, Server Support, IT Support Analyst, IT Support Advisor, IT Services Manager, IT Desk Support, IT Support Technician may also be considered for this role .
May 17, 2024
Full time
Job Title: IT and Telecoms Projects Co-ordinator Location: Bridgend, Wales Salary: £22,000 - £25,000 per annum Job Type: Full time, Permanent Working Hours: Monday to Friday - 8am to 6pm (8.5 hour day / 42.5 hours in between these times) About Flotek: Flotek Group are the fastest growing Tech Company in the South West providing IT and Comms technology to small & medium businesses. With regional sales and support locations across the South West, our ambitious growth is focused around our crucial values and fundamental rules, with every product and service delivered with expertise, passion and heart. About the Role: We are looking for an projects co-ordinator to join our team to assist with the delivery of telecoms services to our ever expanding customer base. You will be responsible for planning and managing all IT and Telecoms related projects whilst handling the administrative tasks such as provisioning, number porting, hardware orders, suppliers and scheduling engineering diaries. Job Responsibilities: Planning projects that have been received from the sales team Facilitating and holding initial kick off meetings with sales, engineering and the customer Ordering services from suppliers Ordering hardware from suppliers Placing provisioning orders for things such as broadband, hosted telephony and mobiles Placing and managing number ports Scheduling engineers to attend site for installation and training Consistently updating customers on the progress of their orders Booking in stock and managing stock Provide documentation and a clear handover to both the client and the support teams. Responsible for giving a first-class service at all times Job Experience Required: Previous project management experience Telecoms and IT project delivery and provisioning would be a benefit A positive attitude with a can do approach to everything! Highly organised and structured individual The ability to multi task effectively and deal with large volumes of workload Excellent communication skills both verbal and written A team player Renumeration and Benefits: Basic Salary of £22,000 - £25,000 Staff Share Equity Scheme New customer referral incentive 21 Days Holiday increasing to 25 with 4 years of service (+ bank holidays) Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; 2nd Line Support Engineer, Network Technician, experienced 1st Line Support, IT Service Desk Technician, Server Support, IT Support Analyst, IT Support Advisor, IT Services Manager, IT Desk Support, IT Support Technician may also be considered for this role .
Looking to move away from BAU? If you're an experienced 2nd Line Engineer looking to take the leap to third line whilst delivering on projects, this role could be for you! You will need to be customer centric in your approach with a willingness to progress. The Expectations: Acting as a point of escalation for the helpdesk. Provide onsite support to customers when required. Deliver on projects across (Infrastructure & Cloud). Possess a broad skill set. Effective communicator ensuring any issues are resolved in a timely manner. Keep up to date with the latest technologies and certifications. Desirable Technical Experience: (Not All Essential) Active Directory, Group Policies, Azure AD DNS, DHCP, TCP/IP, WAN/LAN Windows Server Exchange - Office 365 InTune/EndPoint VMware/Hyper-V Networking Fundamentals Backup Software Monitoring Tools
May 17, 2024
Full time
Looking to move away from BAU? If you're an experienced 2nd Line Engineer looking to take the leap to third line whilst delivering on projects, this role could be for you! You will need to be customer centric in your approach with a willingness to progress. The Expectations: Acting as a point of escalation for the helpdesk. Provide onsite support to customers when required. Deliver on projects across (Infrastructure & Cloud). Possess a broad skill set. Effective communicator ensuring any issues are resolved in a timely manner. Keep up to date with the latest technologies and certifications. Desirable Technical Experience: (Not All Essential) Active Directory, Group Policies, Azure AD DNS, DHCP, TCP/IP, WAN/LAN Windows Server Exchange - Office 365 InTune/EndPoint VMware/Hyper-V Networking Fundamentals Backup Software Monitoring Tools
Job Title: IT Engineering Manager - Technical Support Salary: £40,000+Benefits Location: Kidderminster, with monthly client and team visits in Leeds, Exeter, and London. Overview: Concept are working with a leading IT Managed Service Provider (MSP) in search of an experienced IT Engineering Manager to lead and empower their team of engineers across multiple UK locations. This role entails overseeing the engineering team, delivering technical support for escalations, and upholding service standards for key clients. Key Responsibilities: Team Management and Support: Provide steadfast management and support to engineers stationed in Leeds, Exeter, London, and remote locations, ensuring uniform support across all sites. Foster consistent communication through regular updates on company progress, service status, and promptly address any concerns. Conduct monthly remote site meetings, bi-monthly one-on-one sessions, and quarterly team gatherings in Kidderminster. Technical Escalation and Operational Support: Act as the primary escalation point for technical issues, resolving them promptly to maintain operational efficiency. Offer comprehensive desktop support, addressing hardware, software, and network glitches as needed. Ensure timely response to support requests via ticketing systems, email, and phone, ensuring swift issue resolution. Communication, Reporting, and Documentation: Establish and uphold a robust communication framework through formal and ad hoc meetings. Provide timely updates on service metrics and develop action plans to address client concerns. Support reporting needs such as stock audits and prepare for scheduled or ad hoc meetings. Document internal procedures, maintain a knowledge base, and mitigate potential client-facing risks. Facilitate seamless communication channels between engineers and stakeholders to ensure operational excellence. Key Technical Skills & Qualifications: Demonstrated experience in managing engineering teams with a focus on continuous improvement and quality development. Proficiency in organising engineer workloads and setting targets to ensure optimal performance. Strong background in 2nd Line Desktop Support roles, with a knack for diagnosing and resolving technical issues. Comprehensive understanding of computer systems, mobile devices, and tech products. Proficiency in Windows, MacOS, Microsoft Office, and Active Directory, with knowledge of network security and antivirus programs. Exceptional problem-solving and communication skills, coupled with a customer-centric approach. Relevant certifications such as CompTIA A+ or Microsoft Certified Professional are advantageous. DBS clearance and residency in the UK for the past 5 years are required. Flexibility for on-call support and the ability to lift moderately heavy objects are necessary.
May 17, 2024
Full time
Job Title: IT Engineering Manager - Technical Support Salary: £40,000+Benefits Location: Kidderminster, with monthly client and team visits in Leeds, Exeter, and London. Overview: Concept are working with a leading IT Managed Service Provider (MSP) in search of an experienced IT Engineering Manager to lead and empower their team of engineers across multiple UK locations. This role entails overseeing the engineering team, delivering technical support for escalations, and upholding service standards for key clients. Key Responsibilities: Team Management and Support: Provide steadfast management and support to engineers stationed in Leeds, Exeter, London, and remote locations, ensuring uniform support across all sites. Foster consistent communication through regular updates on company progress, service status, and promptly address any concerns. Conduct monthly remote site meetings, bi-monthly one-on-one sessions, and quarterly team gatherings in Kidderminster. Technical Escalation and Operational Support: Act as the primary escalation point for technical issues, resolving them promptly to maintain operational efficiency. Offer comprehensive desktop support, addressing hardware, software, and network glitches as needed. Ensure timely response to support requests via ticketing systems, email, and phone, ensuring swift issue resolution. Communication, Reporting, and Documentation: Establish and uphold a robust communication framework through formal and ad hoc meetings. Provide timely updates on service metrics and develop action plans to address client concerns. Support reporting needs such as stock audits and prepare for scheduled or ad hoc meetings. Document internal procedures, maintain a knowledge base, and mitigate potential client-facing risks. Facilitate seamless communication channels between engineers and stakeholders to ensure operational excellence. Key Technical Skills & Qualifications: Demonstrated experience in managing engineering teams with a focus on continuous improvement and quality development. Proficiency in organising engineer workloads and setting targets to ensure optimal performance. Strong background in 2nd Line Desktop Support roles, with a knack for diagnosing and resolving technical issues. Comprehensive understanding of computer systems, mobile devices, and tech products. Proficiency in Windows, MacOS, Microsoft Office, and Active Directory, with knowledge of network security and antivirus programs. Exceptional problem-solving and communication skills, coupled with a customer-centric approach. Relevant certifications such as CompTIA A+ or Microsoft Certified Professional are advantageous. DBS clearance and residency in the UK for the past 5 years are required. Flexibility for on-call support and the ability to lift moderately heavy objects are necessary.
Service Desk Engineer Akkodis are currently working in partnership with a global market leading client to recruit a number of experienced Service Desk Engineers to join a team with a genuine passion for technology. The Role As a Service Desk Engineer, you will take end to end ownership for incidents and escalate them where necessary to see them through to resolution. You will be joining a challenging and faced paced environment which will allow you to progress and develop your skills further with a wealth of support from your wider team. The Responsibilities Ensure that phone calls and emails are dealt with promptly to provide the best possible service to the business. Log all tickets for incidents or requests that are reported. Ensure that 1st line incidents are resolved quickly and efficiently. Ensure that 2nd line incidents are investigated and promptly escalated where required. Proactively manage open incidents, working with 2nd and 3rd line teams to gain the fastest resolution based on incident SLA. Maintain and administer user accounts, ensuring users only have access to what they require in order to fulfil their roles. The Requirements Strong interpersonal and customer service skills. Excellent analytical/troubleshooting skills. Concise written and verbal communication skills. Self-managed with ability to work unsupervised. Quick to learn. Experience working in a service management function. Knowledge of Active Directory and O365 would be hugely beneficial. Flexible to work on a shift rotation basis. If you are looking for an exciting new challenge to join a technical leader who invest in both their people and technology please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
May 17, 2024
Full time
Service Desk Engineer Akkodis are currently working in partnership with a global market leading client to recruit a number of experienced Service Desk Engineers to join a team with a genuine passion for technology. The Role As a Service Desk Engineer, you will take end to end ownership for incidents and escalate them where necessary to see them through to resolution. You will be joining a challenging and faced paced environment which will allow you to progress and develop your skills further with a wealth of support from your wider team. The Responsibilities Ensure that phone calls and emails are dealt with promptly to provide the best possible service to the business. Log all tickets for incidents or requests that are reported. Ensure that 1st line incidents are resolved quickly and efficiently. Ensure that 2nd line incidents are investigated and promptly escalated where required. Proactively manage open incidents, working with 2nd and 3rd line teams to gain the fastest resolution based on incident SLA. Maintain and administer user accounts, ensuring users only have access to what they require in order to fulfil their roles. The Requirements Strong interpersonal and customer service skills. Excellent analytical/troubleshooting skills. Concise written and verbal communication skills. Self-managed with ability to work unsupervised. Quick to learn. Experience working in a service management function. Knowledge of Active Directory and O365 would be hugely beneficial. Flexible to work on a shift rotation basis. If you are looking for an exciting new challenge to join a technical leader who invest in both their people and technology please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Job Title: Senior Technical Support and Infrastructure Engineer Salary: £36,000 - £40,000 per annum Location: St Albans Contract: Permanent, Full Time Hours: Monday to Friday, 9am 5.30pm COMPANY PROFILE An exciting opportunity has arisen to work for our well-established client based in St Albans, specializing in IT Software solutions. They are currently seeking a dedicated Senior Technical Support and Infrastructure Engineer to join their innovative team. SKILLS & QUALIFICATIONS Exceptional customer focus with the ability to thrive in a fast-paced environment Analytical mindset for effective diagnostic and troubleshooting activities Proficient verbal and written communication skills in English Strong attention to detail and commitment to quality Bachelor's degree in IT, computer science, or related fields Proven experience in IT infrastructure and security Knowledge and proficiency in Virtualization, High Availability, Load Balancing, and Disaster Recovery Desirable certifications such as CCNA and CISSP Experience in technical documentation RESPONSIBILITIES Design comprehensive end-to-end solution architectures for client implementations Provide 2nd and 3rd line support to customers, ensuring timely resolution of issues Serve as the expert single point of contact for addressing technical issues, concerns, or queries Maintain consistent communication with customers to ensure satisfaction and resolve any issues effectively Manage internal IT network and systems, including support for development environments ADDITIONAL INFORMATION 20 days holiday plus bank holidays Training provided Opportunities for progression Parking available Thank you for your interest in this vacancy, which is being advertised by Smart10 Recruitment Group, who are acting as an employment agency / business. Your application will be considered in competition with others, and we will contact you within 3 working days if you have been shortlisted. Smart10 is a multi-award-winning specialist recruitment consultancy focused on the supply of temporary, contract and permanent placements across a select group of business sectors. In order to keep up to date and search for all our active jobs, please visit our website, like us on Facebook and follow us on Instagram or LinkedIn. Please refer to Smart10 s Privacy Policy as to how we hold your data.
May 17, 2024
Full time
Job Title: Senior Technical Support and Infrastructure Engineer Salary: £36,000 - £40,000 per annum Location: St Albans Contract: Permanent, Full Time Hours: Monday to Friday, 9am 5.30pm COMPANY PROFILE An exciting opportunity has arisen to work for our well-established client based in St Albans, specializing in IT Software solutions. They are currently seeking a dedicated Senior Technical Support and Infrastructure Engineer to join their innovative team. SKILLS & QUALIFICATIONS Exceptional customer focus with the ability to thrive in a fast-paced environment Analytical mindset for effective diagnostic and troubleshooting activities Proficient verbal and written communication skills in English Strong attention to detail and commitment to quality Bachelor's degree in IT, computer science, or related fields Proven experience in IT infrastructure and security Knowledge and proficiency in Virtualization, High Availability, Load Balancing, and Disaster Recovery Desirable certifications such as CCNA and CISSP Experience in technical documentation RESPONSIBILITIES Design comprehensive end-to-end solution architectures for client implementations Provide 2nd and 3rd line support to customers, ensuring timely resolution of issues Serve as the expert single point of contact for addressing technical issues, concerns, or queries Maintain consistent communication with customers to ensure satisfaction and resolve any issues effectively Manage internal IT network and systems, including support for development environments ADDITIONAL INFORMATION 20 days holiday plus bank holidays Training provided Opportunities for progression Parking available Thank you for your interest in this vacancy, which is being advertised by Smart10 Recruitment Group, who are acting as an employment agency / business. Your application will be considered in competition with others, and we will contact you within 3 working days if you have been shortlisted. Smart10 is a multi-award-winning specialist recruitment consultancy focused on the supply of temporary, contract and permanent placements across a select group of business sectors. In order to keep up to date and search for all our active jobs, please visit our website, like us on Facebook and follow us on Instagram or LinkedIn. Please refer to Smart10 s Privacy Policy as to how we hold your data.
Title: 2nd Line NOC Engineer Location: Ledbury, UK (Hybrid) Position Type: Full-Time Salary: 40,000 - 50,000 DOE About Us: We are working with a leading provider of innovative IT solutions and services, dedicated to delivering outstanding technical support to businesses across various sectors. We pride ourselves on our commitment to excellence and our collaborative, supportive work environment. We are now seeking a talented and motivated 2nd Line NOC Engineer to join our dynamic team in Ledbury. Job Description: As a 2nd Line NOC Engineer, you will play a crucial role in ensuring the stability, performance, and security of our clients' networks. You will be responsible for monitoring, troubleshooting, and maintaining network infrastructure, providing second-line support to resolve complex technical issues, and working closely with other team members to deliver exceptional service. Key Responsibilities: Monitor and maintain network infrastructure to ensure optimal performance. Troubleshoot and resolve 2nd line technical issues, escalating to 3rd line support when necessary. Conduct regular system and network health checks. Collaborate with the 1st line support team to provide efficient and effective resolutions. Perform network upgrades and maintenance activities as required. Document technical issues and resolutions accurately and comprehensively. Provide remote and on-site support to clients as needed. Assist in the development and implementation of network policies and procedures. Required Skills and Experience: Proven experience as a 2nd Line NOC Engineer or in a similar role. Strong knowledge of network and server infrastructure, including LAN/WAN, routers, switches, firewalls, and VPN. Proficiency in network monitoring tools and technologies. Excellent problem-solving skills with the ability to diagnose and resolve complex technical issues. Familiarity with various operating systems, including Windows, Linux, and MacOS. Understanding of cybersecurity principles and best practices. Strong communication skills, both written and verbal. Ability to work independently and as part of a team. Relevant certifications (e.g., CCNA, CompTIA Network+, etc.) are a plus. Benefits: Competitive salary with performance-based incentives. Hybrid working opportunities Comprehensive health and dental insurance plans. Professional development opportunities and support for certification. Generous holiday allowance and flexible working hours. A positive and collaborative work environment. Opportunities for career advancement within the company. How to Apply: If you are passionate about network operations and enjoy solving complex technical challenges, we would love to hear from you. Please send your CV and a cover letter outlining your relevant experience and why you are the perfect fit for this role to (url removed). In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
May 17, 2024
Full time
Title: 2nd Line NOC Engineer Location: Ledbury, UK (Hybrid) Position Type: Full-Time Salary: 40,000 - 50,000 DOE About Us: We are working with a leading provider of innovative IT solutions and services, dedicated to delivering outstanding technical support to businesses across various sectors. We pride ourselves on our commitment to excellence and our collaborative, supportive work environment. We are now seeking a talented and motivated 2nd Line NOC Engineer to join our dynamic team in Ledbury. Job Description: As a 2nd Line NOC Engineer, you will play a crucial role in ensuring the stability, performance, and security of our clients' networks. You will be responsible for monitoring, troubleshooting, and maintaining network infrastructure, providing second-line support to resolve complex technical issues, and working closely with other team members to deliver exceptional service. Key Responsibilities: Monitor and maintain network infrastructure to ensure optimal performance. Troubleshoot and resolve 2nd line technical issues, escalating to 3rd line support when necessary. Conduct regular system and network health checks. Collaborate with the 1st line support team to provide efficient and effective resolutions. Perform network upgrades and maintenance activities as required. Document technical issues and resolutions accurately and comprehensively. Provide remote and on-site support to clients as needed. Assist in the development and implementation of network policies and procedures. Required Skills and Experience: Proven experience as a 2nd Line NOC Engineer or in a similar role. Strong knowledge of network and server infrastructure, including LAN/WAN, routers, switches, firewalls, and VPN. Proficiency in network monitoring tools and technologies. Excellent problem-solving skills with the ability to diagnose and resolve complex technical issues. Familiarity with various operating systems, including Windows, Linux, and MacOS. Understanding of cybersecurity principles and best practices. Strong communication skills, both written and verbal. Ability to work independently and as part of a team. Relevant certifications (e.g., CCNA, CompTIA Network+, etc.) are a plus. Benefits: Competitive salary with performance-based incentives. Hybrid working opportunities Comprehensive health and dental insurance plans. Professional development opportunities and support for certification. Generous holiday allowance and flexible working hours. A positive and collaborative work environment. Opportunities for career advancement within the company. How to Apply: If you are passionate about network operations and enjoy solving complex technical challenges, we would love to hear from you. Please send your CV and a cover letter outlining your relevant experience and why you are the perfect fit for this role to (url removed). In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Finance Application Support Engineer (Oracle ebs, Oracle Fusion) Bristol (flexible onsite presence required- 1 day per week) c£50,000 + c10% bonus, 11% pension, 25 days holiday. PLEASE NOTE- THIS ROLE IS OFFERED ON AN INITIAL 12 MONTH FIXED TERM CONTRACT BASIS (MATERNITY LEAVE COVER). We are searching for a Finance System Support Engineer to join a forward thinking and innovative company to provide technical guidance, and expertise in the support, development, implementation, and optimisation of their Finance platform. This role will ensure that the platform is efficient and is equipped with the latest features and functionalities to support finance-related operations. Duties Responsible for providing 2ndand 3rd line support for the Enterprise System and the business processes they support. Deliver system changes and enhancements to improve business processes, including writing and analysis of functional requirements etc. Own, improve, and deliver a change process to promote fixes and changes in line with business priorities and the team workload. Ensure all support calls and communication are logged and respond to support calls within agreed SLA targets. Ownership, Creation, and maintenance of system documentation which supports IT and the business requirements. Manage the UAT process for system changes and patching, co-ordinating and analysing testing scenarios, executing tests where necessary and supporting our key users through the process. Schedule patches, upgrades and code release in line with business priorities and the team work load. Key Skills Experience we need: A strong background in enterprise Oracle Systems (Oracle Fusion, Oracle EBS, Oracle Financials). Experience of providing support and analysis capabilities as part of a team. Experience of supporting and delivering on IT change and IT projects If you are interested in learning more about this fantastic opportunity then please get in touch now by sending an up-to-date copy of your CV, clearly demonstrating your Oracle finance systems experience, in a similar role. This is a great opportunity to join this fantastic company in an exciting period of transformation and growth.
May 17, 2024
Finance Application Support Engineer (Oracle ebs, Oracle Fusion) Bristol (flexible onsite presence required- 1 day per week) c£50,000 + c10% bonus, 11% pension, 25 days holiday. PLEASE NOTE- THIS ROLE IS OFFERED ON AN INITIAL 12 MONTH FIXED TERM CONTRACT BASIS (MATERNITY LEAVE COVER). We are searching for a Finance System Support Engineer to join a forward thinking and innovative company to provide technical guidance, and expertise in the support, development, implementation, and optimisation of their Finance platform. This role will ensure that the platform is efficient and is equipped with the latest features and functionalities to support finance-related operations. Duties Responsible for providing 2ndand 3rd line support for the Enterprise System and the business processes they support. Deliver system changes and enhancements to improve business processes, including writing and analysis of functional requirements etc. Own, improve, and deliver a change process to promote fixes and changes in line with business priorities and the team workload. Ensure all support calls and communication are logged and respond to support calls within agreed SLA targets. Ownership, Creation, and maintenance of system documentation which supports IT and the business requirements. Manage the UAT process for system changes and patching, co-ordinating and analysing testing scenarios, executing tests where necessary and supporting our key users through the process. Schedule patches, upgrades and code release in line with business priorities and the team work load. Key Skills Experience we need: A strong background in enterprise Oracle Systems (Oracle Fusion, Oracle EBS, Oracle Financials). Experience of providing support and analysis capabilities as part of a team. Experience of supporting and delivering on IT change and IT projects If you are interested in learning more about this fantastic opportunity then please get in touch now by sending an up-to-date copy of your CV, clearly demonstrating your Oracle finance systems experience, in a similar role. This is a great opportunity to join this fantastic company in an exciting period of transformation and growth.
2nd Line Service Desk Engineer Surrey Onsite Role x5 Days 35k- 40k + Benefits My client within financial services based in the Surrey area are recruiting for a 2nd Line Service Desk Engineer. As a 2nd Line Service Desk Engineer, you will be providing IT support to end users. Provide first response and analysis on incidents and follow through resolution. Handle incoming requests and changes to the Service Desk via telephone, e-mail, and ticketing system to ensure courteous, timely and effective resolution of end user issues within SLAs Demonstrate flexibility to enable the team to cover core hours of support (8am-6pm, Monday to Friday) 2nd Line Service Desk Engineer Benefits: 22 days holiday + 8 Bank Holiday (Holiday's increase to 27, 1 additional day per year worked) Healthy contributed pension Training and development Access to a number of financial based products Dress down Fridays 2nd Line Service Desk Responsibilities: Handle incoming requests and changes to the Service Desk via telephone, e-mail, and ticketing system to ensure courteous, timely and effective resolution of end user issues within SLAs Demonstrate flexibility to enable the team to cover core hours of support (8am-6pm, Monday to Friday) Document all pertinent end user request information, including name, department, contact information and nature of problem or issue as well as regular updates Act as SMEs on fields of expertise, and / or escalate to 3rd line, supervisor, or team leader and service desk manager, as required Build rapport and elicit problem details from service desk customers Prioritise incidents, service requests and problems and be flexible and able to adjust based on the uniqueness of each one Administer and maintain, the corporate estate, (workstations, servers, BYOD, MDM, O365, SaaS & on prem Applications, Azure, etc) Identify and become proficient with appropriate software and hardware used and supported by the organisation Perform hands-on fixes, including installing and upgrading software, installing hardware, implementing file backups/restores, and configuring systems and applications Drive an all-inclusive culture that relies in clear, timely, exemplary communication and transparency, by defining expectations, prioritising properly, following through resolution, and conducting post resolution actions (Documentation of resolution as Knowledge Base Articles, post-incident communication, etc) Perform under defined timeframes and proactively report any need for deviation Attend meetings that may be necessary in the performance of your duties Comply with and uphold company policies and procedures, including but not limited to IT, Security, Health and Safety Participate in security related exercises, such as patching, security audits and the remediating actions that derive from these as and when required Understand the operation of Spam Filtering, Web Security and Antivirus Leverage provided RMM tool(s) for monitoring, administration, and remote support Administer and maintain the joiners / movers / leavers process in a timely and secure way Build and distribute corporate hardware while maintaining inventory and asset registers Undertake any additional tasks as may reasonably be required from time to time Work as part of a closely knit team of Service Delivery and collaborate effectively on a daily basis with the other IT teams Participate in the continual improvement of services and processes Create and manage support requests to 3rd party vendors when required and follow to resolution Work with the Change Manager as required per the Change Management process 2nd Line Service Desk Engineer Skills & Experience: Minimum 3 years previous experience in a similar role as a 2nd Line Support in an SLA, CSAT, ITIL driven environment Experience with desktop and server operating systems, O365, SaaS, MDM, and other tools of the trade Working understanding of Active Directory, Exchange, and Microsoft 365, GPO, basic networking, Virtualisation (VMware preferably) Proven written and verbal communication skills Proven analytical and problem-solving abilities Knowledge of computing hardware, including PCs, Servers, mobile devices, and laptops Out of the box troubleshooting, ability to combine information while understanding the larger scale situation, and skills to communicate with non-technical resources of every level Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
May 17, 2024
Full time
2nd Line Service Desk Engineer Surrey Onsite Role x5 Days 35k- 40k + Benefits My client within financial services based in the Surrey area are recruiting for a 2nd Line Service Desk Engineer. As a 2nd Line Service Desk Engineer, you will be providing IT support to end users. Provide first response and analysis on incidents and follow through resolution. Handle incoming requests and changes to the Service Desk via telephone, e-mail, and ticketing system to ensure courteous, timely and effective resolution of end user issues within SLAs Demonstrate flexibility to enable the team to cover core hours of support (8am-6pm, Monday to Friday) 2nd Line Service Desk Engineer Benefits: 22 days holiday + 8 Bank Holiday (Holiday's increase to 27, 1 additional day per year worked) Healthy contributed pension Training and development Access to a number of financial based products Dress down Fridays 2nd Line Service Desk Responsibilities: Handle incoming requests and changes to the Service Desk via telephone, e-mail, and ticketing system to ensure courteous, timely and effective resolution of end user issues within SLAs Demonstrate flexibility to enable the team to cover core hours of support (8am-6pm, Monday to Friday) Document all pertinent end user request information, including name, department, contact information and nature of problem or issue as well as regular updates Act as SMEs on fields of expertise, and / or escalate to 3rd line, supervisor, or team leader and service desk manager, as required Build rapport and elicit problem details from service desk customers Prioritise incidents, service requests and problems and be flexible and able to adjust based on the uniqueness of each one Administer and maintain, the corporate estate, (workstations, servers, BYOD, MDM, O365, SaaS & on prem Applications, Azure, etc) Identify and become proficient with appropriate software and hardware used and supported by the organisation Perform hands-on fixes, including installing and upgrading software, installing hardware, implementing file backups/restores, and configuring systems and applications Drive an all-inclusive culture that relies in clear, timely, exemplary communication and transparency, by defining expectations, prioritising properly, following through resolution, and conducting post resolution actions (Documentation of resolution as Knowledge Base Articles, post-incident communication, etc) Perform under defined timeframes and proactively report any need for deviation Attend meetings that may be necessary in the performance of your duties Comply with and uphold company policies and procedures, including but not limited to IT, Security, Health and Safety Participate in security related exercises, such as patching, security audits and the remediating actions that derive from these as and when required Understand the operation of Spam Filtering, Web Security and Antivirus Leverage provided RMM tool(s) for monitoring, administration, and remote support Administer and maintain the joiners / movers / leavers process in a timely and secure way Build and distribute corporate hardware while maintaining inventory and asset registers Undertake any additional tasks as may reasonably be required from time to time Work as part of a closely knit team of Service Delivery and collaborate effectively on a daily basis with the other IT teams Participate in the continual improvement of services and processes Create and manage support requests to 3rd party vendors when required and follow to resolution Work with the Change Manager as required per the Change Management process 2nd Line Service Desk Engineer Skills & Experience: Minimum 3 years previous experience in a similar role as a 2nd Line Support in an SLA, CSAT, ITIL driven environment Experience with desktop and server operating systems, O365, SaaS, MDM, and other tools of the trade Working understanding of Active Directory, Exchange, and Microsoft 365, GPO, basic networking, Virtualisation (VMware preferably) Proven written and verbal communication skills Proven analytical and problem-solving abilities Knowledge of computing hardware, including PCs, Servers, mobile devices, and laptops Out of the box troubleshooting, ability to combine information while understanding the larger scale situation, and skills to communicate with non-technical resources of every level Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
Application Support Engineer required by our market leading, retail sector organisation based in Bristol. This is a hybrid role with 3 days a week onsite but with some flexibility when required. This role would suit a 2nd Line Support Specialist who has previous experience of working within the retail (Or similar) industry and who has experience of POS systems or MS Dynamics BC (Business Central). You will join an experienced IT Support and Delivery Team and will require strong technical and soft skills. You will act as the technical bridge and second line support service to end users, dealing with problems, answering service tickets and delivering IT elements of wider projects. Ideal Background: Experience supporting retail end users, POS application setup and integration. Experienced in providing training and UAT testing A background in providing 2nd line application support Build up, and document, a wealth of knowledge about how to support colleagues which can, over time, be shared with support teams to improve first line resolution. Proven experience in a support role, working in a retail technology environment including point of sale solutions Excellent communication skills and customer centric focus, capable of dealing with difficult and stressful situations with a calm disposition Ability to troubleshoot and diagnose to a high standard in a complex, time critical, and constantly evolving environment Good Excel experience with strength in using multiple data sources within pivot tables Experience of using Microsoft Dynamics 365 Business Central (Nice to have) This fantastic role comes with a very competitive basic salary and is accompanied with a 10% annual bonus plus an excellent benefits package which includes: 25 days holiday, contributory Pension, Life Assurance (3x Salary), Health Care, Free Parking and a generous product discount to name a few.
May 17, 2024
Full time
Application Support Engineer required by our market leading, retail sector organisation based in Bristol. This is a hybrid role with 3 days a week onsite but with some flexibility when required. This role would suit a 2nd Line Support Specialist who has previous experience of working within the retail (Or similar) industry and who has experience of POS systems or MS Dynamics BC (Business Central). You will join an experienced IT Support and Delivery Team and will require strong technical and soft skills. You will act as the technical bridge and second line support service to end users, dealing with problems, answering service tickets and delivering IT elements of wider projects. Ideal Background: Experience supporting retail end users, POS application setup and integration. Experienced in providing training and UAT testing A background in providing 2nd line application support Build up, and document, a wealth of knowledge about how to support colleagues which can, over time, be shared with support teams to improve first line resolution. Proven experience in a support role, working in a retail technology environment including point of sale solutions Excellent communication skills and customer centric focus, capable of dealing with difficult and stressful situations with a calm disposition Ability to troubleshoot and diagnose to a high standard in a complex, time critical, and constantly evolving environment Good Excel experience with strength in using multiple data sources within pivot tables Experience of using Microsoft Dynamics 365 Business Central (Nice to have) This fantastic role comes with a very competitive basic salary and is accompanied with a 10% annual bonus plus an excellent benefits package which includes: 25 days holiday, contributory Pension, Life Assurance (3x Salary), Health Care, Free Parking and a generous product discount to name a few.
How does every 2nd Friday off sound? To help foster a better work-life balance in 2022, we introduced a nine-day working fortnight, allowing every staff member to relax and recharge every 2nd Friday. We invest heavily in cutting-edge recruitment software, job boards, and other recruitment tools to help provide an environment where you can maximize your earnings. If you are a driven individual with a proven track record, are based near our Chester Office, and are eager to join a recruitment business that gives you clearly defined progression and development opportunities, we want to hear from you! For the successful Recruitment Consultant , we are offering: £28,000 to £34,000 per annum DOE (With an Uncapped Commission Structure). Monday to Friday (8am to 5.30pm). Every 2nd Friday off in addition to 19 days holiday + bank holidays rising every year after two years of service, and your birthday off on us! Bespoke training courses and personal development through our in-house training team. Sales competitions with the chance to win extra holiday days, spending money, short staycations & much more. Not to mention healthcare & employee wellbeing schemes, Perkbox, Cycle2work, and an ever-growing social calendar! The Role - Recruitment Consultant: Being part of a team that develops your client portfolio through a mixture of Business Development and New Business Sales. Providing a consultative approach to support our clients. Building lasting relations with customers and networking through the businesses. Working collaboratively with our in-house Talent Acquisition team to ensure that your roles are recruited for in an effective manner. Keeping up to date with industry trends to identify opportunities to improve the client's operations. Building and maintaining relationships with key stakeholders, including clients, vendors, and industry associations. What we are loo king for in a Recruitment Consultant: A highly motivated individual with proven recruitment experience - ESSENTIAL. Valid driving license - ESSENTIAL . Ability to multitask and problem-solve. An excellent communicator, both written and verbal. Strong PC skills and the ability to record accurate data. We would be interested in speaking to individuals who worked in the following disciplines: Engineering, Manufacturing, Industrial and Commercial. Key skills or similar Job titles: Recruitment, Recruitment Consultant, Recruitment Coordinator, Senior Recruitment Consultant, Principle Consultant, Business Development Manager, Industrial Recruiter Commutable From: Chester, Deeside, Wirral, Wrexham, Rhyl, Flint, Crewe, Nantwich For further information about this and other positions, please apply now. This vacancy is being advertised on behalf of Recruit4staff (Wrexham), who are operating as a recruitment agency, agent, agencies, employment agency or employment business.
May 17, 2024
Full time
How does every 2nd Friday off sound? To help foster a better work-life balance in 2022, we introduced a nine-day working fortnight, allowing every staff member to relax and recharge every 2nd Friday. We invest heavily in cutting-edge recruitment software, job boards, and other recruitment tools to help provide an environment where you can maximize your earnings. If you are a driven individual with a proven track record, are based near our Chester Office, and are eager to join a recruitment business that gives you clearly defined progression and development opportunities, we want to hear from you! For the successful Recruitment Consultant , we are offering: £28,000 to £34,000 per annum DOE (With an Uncapped Commission Structure). Monday to Friday (8am to 5.30pm). Every 2nd Friday off in addition to 19 days holiday + bank holidays rising every year after two years of service, and your birthday off on us! Bespoke training courses and personal development through our in-house training team. Sales competitions with the chance to win extra holiday days, spending money, short staycations & much more. Not to mention healthcare & employee wellbeing schemes, Perkbox, Cycle2work, and an ever-growing social calendar! The Role - Recruitment Consultant: Being part of a team that develops your client portfolio through a mixture of Business Development and New Business Sales. Providing a consultative approach to support our clients. Building lasting relations with customers and networking through the businesses. Working collaboratively with our in-house Talent Acquisition team to ensure that your roles are recruited for in an effective manner. Keeping up to date with industry trends to identify opportunities to improve the client's operations. Building and maintaining relationships with key stakeholders, including clients, vendors, and industry associations. What we are loo king for in a Recruitment Consultant: A highly motivated individual with proven recruitment experience - ESSENTIAL. Valid driving license - ESSENTIAL . Ability to multitask and problem-solve. An excellent communicator, both written and verbal. Strong PC skills and the ability to record accurate data. We would be interested in speaking to individuals who worked in the following disciplines: Engineering, Manufacturing, Industrial and Commercial. Key skills or similar Job titles: Recruitment, Recruitment Consultant, Recruitment Coordinator, Senior Recruitment Consultant, Principle Consultant, Business Development Manager, Industrial Recruiter Commutable From: Chester, Deeside, Wirral, Wrexham, Rhyl, Flint, Crewe, Nantwich For further information about this and other positions, please apply now. This vacancy is being advertised on behalf of Recruit4staff (Wrexham), who are operating as a recruitment agency, agent, agencies, employment agency or employment business.
How does every 2nd Friday off sound? To help foster a better work-life balance in 2022, we introduced a nine-day working fortnight, allowing every staff member to relax and recharge every 2nd Friday. We invest heavily in cutting-edge recruitment software, job boards, and other recruitment tools to help provide an environment where you can maximize your earnings. If you are a driven individual with a proven track record, are based near our Liverpool Office, and are eager to join a recruitment business that gives you clearly defined progression and development opportunities, we want to hear from you! For the successful Recruitment Consultant , we are offering: £28,000 to £34,000 per annum DOE (With an Uncapped Commission Structure). Monday to Friday (8am to 5.30pm) . Every 2nd Friday off in addition to 19 days holiday + bank holidays rising every year after two years of service, and your birthday off on us! Bespoke training courses and personal development through our in-house training team. Sales competitions with the chance to win extra holiday days, spending money, short staycations & much more. Not to mention healthcare & employee wellbeing schemes, Perkbox, Cycle2work, and an ever-growing social calendar! The Role - Recruitment Consultant: Being part of a team that develops your client portfolio through a mixture of Business Development and New Business Sales. Providing a consultative approach to support our clients. Building lasting relations with customers and networking through the businesses. Working collaboratively with our in-house Talent Acquisition team to ensure that your roles are recruited for in an effective manner. Keeping up to date with industry trends to identify opportunities to improve the client's operations. Building and maintaining relationships with key stakeholders, including clients, vendors, and industry associations. What we are loo king for in a Recruitment Consultant: A highly motivated individual with proven recruitment experience - ESSENTIAL. Valid driving license - ESSENTIAL. Ability to multitask and problem-solve. An excellent communicator, both written and verbal. Strong PC skills and the ability to record accurate data. We would be interested in speaking to individuals who worked in the following disciplines: Engineering, Manufacturing, Industrial and Commercial. Key skills or similar Job titles: Recruitment, Recruitment Consultant, Recruitment Coordinator, Senior Recruitment Consultant, Principle Consultant, Business Development Manager, Industrial Recruiter Commutable From: Liverpool, Wirral, Ellesmere Port, Southport, Runcorn For further information about this and other positions, please apply now. This vacancy is being advertised on behalf of Recruit4staff (NW), who are operating as a recruitment agency, agent, agencies, employment agency or employment business.
May 17, 2024
Full time
How does every 2nd Friday off sound? To help foster a better work-life balance in 2022, we introduced a nine-day working fortnight, allowing every staff member to relax and recharge every 2nd Friday. We invest heavily in cutting-edge recruitment software, job boards, and other recruitment tools to help provide an environment where you can maximize your earnings. If you are a driven individual with a proven track record, are based near our Liverpool Office, and are eager to join a recruitment business that gives you clearly defined progression and development opportunities, we want to hear from you! For the successful Recruitment Consultant , we are offering: £28,000 to £34,000 per annum DOE (With an Uncapped Commission Structure). Monday to Friday (8am to 5.30pm) . Every 2nd Friday off in addition to 19 days holiday + bank holidays rising every year after two years of service, and your birthday off on us! Bespoke training courses and personal development through our in-house training team. Sales competitions with the chance to win extra holiday days, spending money, short staycations & much more. Not to mention healthcare & employee wellbeing schemes, Perkbox, Cycle2work, and an ever-growing social calendar! The Role - Recruitment Consultant: Being part of a team that develops your client portfolio through a mixture of Business Development and New Business Sales. Providing a consultative approach to support our clients. Building lasting relations with customers and networking through the businesses. Working collaboratively with our in-house Talent Acquisition team to ensure that your roles are recruited for in an effective manner. Keeping up to date with industry trends to identify opportunities to improve the client's operations. Building and maintaining relationships with key stakeholders, including clients, vendors, and industry associations. What we are loo king for in a Recruitment Consultant: A highly motivated individual with proven recruitment experience - ESSENTIAL. Valid driving license - ESSENTIAL. Ability to multitask and problem-solve. An excellent communicator, both written and verbal. Strong PC skills and the ability to record accurate data. We would be interested in speaking to individuals who worked in the following disciplines: Engineering, Manufacturing, Industrial and Commercial. Key skills or similar Job titles: Recruitment, Recruitment Consultant, Recruitment Coordinator, Senior Recruitment Consultant, Principle Consultant, Business Development Manager, Industrial Recruiter Commutable From: Liverpool, Wirral, Ellesmere Port, Southport, Runcorn For further information about this and other positions, please apply now. This vacancy is being advertised on behalf of Recruit4staff (NW), who are operating as a recruitment agency, agent, agencies, employment agency or employment business.
Windows 11 Deployment Engineer 200 P/D, Inside IR35 Hybrid, Regular travel in and around London, Essex and Kent 3 months, scope to extend The role Support the migration from Windows 10 to Windows 11 (approx 9,500 computers). Provide 2nd and 3rd line technical support for all W11 issues through phone, email and onsite. Provide on-site pre and post migration support (floorwalking / mop-up sessions). Work closely with teams within Healthcare Informatics where necessary to ensure Windows 11 is deployed throughout. If you are interested, apply here!
May 17, 2024
Contractor
Windows 11 Deployment Engineer 200 P/D, Inside IR35 Hybrid, Regular travel in and around London, Essex and Kent 3 months, scope to extend The role Support the migration from Windows 10 to Windows 11 (approx 9,500 computers). Provide 2nd and 3rd line technical support for all W11 issues through phone, email and onsite. Provide on-site pre and post migration support (floorwalking / mop-up sessions). Work closely with teams within Healthcare Informatics where necessary to ensure Windows 11 is deployed throughout. If you are interested, apply here!