Senior Infrastructure Engineer/Azure/DevOps focus Surrey or Hampshire/Hybrid/WFH £60,000 to £65,000 + £4-5,000 oncall/overtime, plus bonus excellent benefits and growth potential (fantastic employer)/Surrey or Hampshire albeit 1, possibly 2 days per week in the office This role is a hybrid position and can be based in either their Dorking (Surrey) or Basingstoke (Hampshire) offices with the expectation of being in the office 4 - 6 times per month. The overall package is worth around £80-85k. A leading financial services company are recruiting for a Senior Infrastructure Engineer to take a lead position within their infrastructure team: - with a requirement to be a senior technical engineer and lead by example. - a core element of this role is having the ability to affect technical change in their environment. - this can be as simple as leading new migrations, implementing new software or leading the support of their new Azure Cloud environment. - but you need to have the ability to articulate this and demonstrate what you have done and bring to the table. An understanding or appreciation of Azure and DevOps, is an advantage, but not essential as they are slowly moving their environment over to an infrastructure that supports Azure, although this will only be a small percentage of their estate and they have a hybrid on-prem/cloud (potentially around 20%) model. This is a great role working in a team where career progression is actively encouraged. Ideally you will possess core skills within Wintel/VMware technologies, have a DevOps appreciation and understanding, but this is definitely not a DevOps role. Any knowledge of Nutanix or the willingness to learn it as a new technology is well received and the ability to take on new technology and role with it is important. The primary day to day work for the Senior Infrastructure Engineer/Azure/DevOps focus will consist of: Individuals in the Senior Infrastructure Engineer position are responsible for designing system and infrastructure architectures spanning the whole range of hardware and software technologies in their designated field, using approved system engineering practices. They will develop and maintain the high-level design plan for the overall logical and technical IT architecture. They will provide technical leadership and consulting across the organisation, from strategic decision making to project level planning. They will gain organisational commitment for all high-level Infrastructure plans and initiate and participate in projects to evaluate technologies and methods for implementing these plans. They will work closely with decision makers throughout the organisation to identify, recommend, develop, implement, and support cost-effective information processing and communication technologies. They will benchmark, analyse, report on, and make recommendations for the improvement of the relevant IT Infrastructure and IT systems. They will apply proven analytical and problem-solving skills to help validate, verify, communicate, and resolve complex systems/software/networking/infrastructure applications and infrastructure issues. They are responsible for planning, designing and analysing the organisations operating system(s), storage management, agents/instrumentation, systems management, security, network, web administration, database management, automation, and application technical stacks. Additionally, this position may require working knowledge of multiple computing/networking platforms (including physical, virtual, and cloud,) while ensuring high levels of data quality and availability. They are also responsible for capacity planning, backup and restore process design, performance analysis, and developing data disaster recovery plans. Principal Duties and Responsibilities for the Senior Infrastructure Engineer/Azure/DevOps role: Designs, builds and deploys solutions across the relevant infrastructure technologies, including Humanas Azure tenant. Designs automation of infrastructure as a service and capabilities including virtual networks, virtual machines, cloud services, web sites, data services, IoT, etc. Leads technical deployments that involve multiple IT teams and stakeholders. Develops and enhances the orchestration and automation of cloud enablement tools. Designs a highly scalable and redundant physical or virtual infrastructure to support the companys future growth. Provides innovative suggestions for complex implementation solutions. Creates documentation and implementation plans to allow support teams to build and manage the relevant environment. Develops and manages an infrastructure capacity plan. Required Skillset for the Senior Infrastructure Engineer/Azure/DevOps focus position: Possess significantly developed hands-on technical expertise in multiple key operating systems or subsystem areas. Have some experience in creating as well as using Scripting and other tools to automate routine tasks - Ability to automate manual tasks using Scripting languages (eg Shell, python, Perl, bash). Drive resolution of technical problems in a methodical and professional manner. Effectively summarise and clearly communicate software/hardware problems involving multiple support teams. Some Azure/Cloud exposure, with a DevOps understanding. Demonstrable related work experience (Wintel, VMWare) any experience with Nutanix Converged technologies, including Nutanix Acropolis Hypervisor or AHV. Windows OS Configuring & troubleshooting 2016, 2019 and 2022 (nice to have). VMware Virtualisation 6.5+. AD/DNS/GPO configuration. ITIL Framework grounding (Incident, Change, etc). Any Scripting knowledge is an advantage. Senior Infrastructure Engineer/Azure/DevOps focus Surrey or Hampshire/Hybrid/WFH £60,000 to £65,000 + £4-5,000 oncall/overtime, plus bonus excellent benefits and growth potential (fantastic employer)/Surrey or Hampshire albeit 1, possibly 2 days per week in the office
May 03, 2024
Full time
Senior Infrastructure Engineer/Azure/DevOps focus Surrey or Hampshire/Hybrid/WFH £60,000 to £65,000 + £4-5,000 oncall/overtime, plus bonus excellent benefits and growth potential (fantastic employer)/Surrey or Hampshire albeit 1, possibly 2 days per week in the office This role is a hybrid position and can be based in either their Dorking (Surrey) or Basingstoke (Hampshire) offices with the expectation of being in the office 4 - 6 times per month. The overall package is worth around £80-85k. A leading financial services company are recruiting for a Senior Infrastructure Engineer to take a lead position within their infrastructure team: - with a requirement to be a senior technical engineer and lead by example. - a core element of this role is having the ability to affect technical change in their environment. - this can be as simple as leading new migrations, implementing new software or leading the support of their new Azure Cloud environment. - but you need to have the ability to articulate this and demonstrate what you have done and bring to the table. An understanding or appreciation of Azure and DevOps, is an advantage, but not essential as they are slowly moving their environment over to an infrastructure that supports Azure, although this will only be a small percentage of their estate and they have a hybrid on-prem/cloud (potentially around 20%) model. This is a great role working in a team where career progression is actively encouraged. Ideally you will possess core skills within Wintel/VMware technologies, have a DevOps appreciation and understanding, but this is definitely not a DevOps role. Any knowledge of Nutanix or the willingness to learn it as a new technology is well received and the ability to take on new technology and role with it is important. The primary day to day work for the Senior Infrastructure Engineer/Azure/DevOps focus will consist of: Individuals in the Senior Infrastructure Engineer position are responsible for designing system and infrastructure architectures spanning the whole range of hardware and software technologies in their designated field, using approved system engineering practices. They will develop and maintain the high-level design plan for the overall logical and technical IT architecture. They will provide technical leadership and consulting across the organisation, from strategic decision making to project level planning. They will gain organisational commitment for all high-level Infrastructure plans and initiate and participate in projects to evaluate technologies and methods for implementing these plans. They will work closely with decision makers throughout the organisation to identify, recommend, develop, implement, and support cost-effective information processing and communication technologies. They will benchmark, analyse, report on, and make recommendations for the improvement of the relevant IT Infrastructure and IT systems. They will apply proven analytical and problem-solving skills to help validate, verify, communicate, and resolve complex systems/software/networking/infrastructure applications and infrastructure issues. They are responsible for planning, designing and analysing the organisations operating system(s), storage management, agents/instrumentation, systems management, security, network, web administration, database management, automation, and application technical stacks. Additionally, this position may require working knowledge of multiple computing/networking platforms (including physical, virtual, and cloud,) while ensuring high levels of data quality and availability. They are also responsible for capacity planning, backup and restore process design, performance analysis, and developing data disaster recovery plans. Principal Duties and Responsibilities for the Senior Infrastructure Engineer/Azure/DevOps role: Designs, builds and deploys solutions across the relevant infrastructure technologies, including Humanas Azure tenant. Designs automation of infrastructure as a service and capabilities including virtual networks, virtual machines, cloud services, web sites, data services, IoT, etc. Leads technical deployments that involve multiple IT teams and stakeholders. Develops and enhances the orchestration and automation of cloud enablement tools. Designs a highly scalable and redundant physical or virtual infrastructure to support the companys future growth. Provides innovative suggestions for complex implementation solutions. Creates documentation and implementation plans to allow support teams to build and manage the relevant environment. Develops and manages an infrastructure capacity plan. Required Skillset for the Senior Infrastructure Engineer/Azure/DevOps focus position: Possess significantly developed hands-on technical expertise in multiple key operating systems or subsystem areas. Have some experience in creating as well as using Scripting and other tools to automate routine tasks - Ability to automate manual tasks using Scripting languages (eg Shell, python, Perl, bash). Drive resolution of technical problems in a methodical and professional manner. Effectively summarise and clearly communicate software/hardware problems involving multiple support teams. Some Azure/Cloud exposure, with a DevOps understanding. Demonstrable related work experience (Wintel, VMWare) any experience with Nutanix Converged technologies, including Nutanix Acropolis Hypervisor or AHV. Windows OS Configuring & troubleshooting 2016, 2019 and 2022 (nice to have). VMware Virtualisation 6.5+. AD/DNS/GPO configuration. ITIL Framework grounding (Incident, Change, etc). Any Scripting knowledge is an advantage. Senior Infrastructure Engineer/Azure/DevOps focus Surrey or Hampshire/Hybrid/WFH £60,000 to £65,000 + £4-5,000 oncall/overtime, plus bonus excellent benefits and growth potential (fantastic employer)/Surrey or Hampshire albeit 1, possibly 2 days per week in the office
Senior Storage Consultant Permanent Remote with Occasional visits to London 72,500 per annum with a 10% bonus My client, a managed service provider is looking for a Senior Storage Consultant to join their fast paced team on a permanent basis. Responsibilities- The Senior Consultant is responsible for the high-quality delivery of Consulting Services to our customers and works within a designated Practice area within the Delivery team. Senior Consultants will work as part of a delivery team and be directed by senior delivery resources or will technically lead small/medium engagements. The Senior Consultant will be a technical expert within their area and able to provide technical consultancy to both technical and non-technical audiences. They will possess skills to enable excellent technical design and implementation of infrastructure solutions and demonstrate excellent problem-solving and organisational skills. The Senior Consultant will also demonstrate outstanding customer relationship skills, and be able to work both on their own or as part of a larger project team. They will also be expected to mentor junior members of the team and contribute to the development to the ongoing development of the Consulting team. Ability to work as part of a team, as well as applying own initiative to task execution and problem solving. Understand the importance of meeting project and customer timelines/deadlines. Self motivated, goal orientated and the ability to work as part of a team. Is able to constantly demonstrate broad knowledge and experience of technical solutions, as well as technical experience in their chosen technical domain. Technology experience required for the role- Dell/EMC PowerScale/PowerStore/PowerMax/Unity Dell PPDM, Networker, Avamar Veeam Rubrik Skills and Experience required- Good experience in a Consulting environment, designing and delivering customer solutions Good experience with sotrage/backup solution design & deployment Proven skills to deliver Customer projects The most ideal candidate will have the below certifications- Relevant current Dell/EMC or Veeam certifications Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
May 03, 2024
Full time
Senior Storage Consultant Permanent Remote with Occasional visits to London 72,500 per annum with a 10% bonus My client, a managed service provider is looking for a Senior Storage Consultant to join their fast paced team on a permanent basis. Responsibilities- The Senior Consultant is responsible for the high-quality delivery of Consulting Services to our customers and works within a designated Practice area within the Delivery team. Senior Consultants will work as part of a delivery team and be directed by senior delivery resources or will technically lead small/medium engagements. The Senior Consultant will be a technical expert within their area and able to provide technical consultancy to both technical and non-technical audiences. They will possess skills to enable excellent technical design and implementation of infrastructure solutions and demonstrate excellent problem-solving and organisational skills. The Senior Consultant will also demonstrate outstanding customer relationship skills, and be able to work both on their own or as part of a larger project team. They will also be expected to mentor junior members of the team and contribute to the development to the ongoing development of the Consulting team. Ability to work as part of a team, as well as applying own initiative to task execution and problem solving. Understand the importance of meeting project and customer timelines/deadlines. Self motivated, goal orientated and the ability to work as part of a team. Is able to constantly demonstrate broad knowledge and experience of technical solutions, as well as technical experience in their chosen technical domain. Technology experience required for the role- Dell/EMC PowerScale/PowerStore/PowerMax/Unity Dell PPDM, Networker, Avamar Veeam Rubrik Skills and Experience required- Good experience in a Consulting environment, designing and delivering customer solutions Good experience with sotrage/backup solution design & deployment Proven skills to deliver Customer projects The most ideal candidate will have the below certifications- Relevant current Dell/EMC or Veeam certifications Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
Senior Storage Consultant Permanent Remote with Occasional visits to London £72,500 per annum with a 10% bonus My client, a managed service provider is looking for a Senior Storage Consultant to join their fast paced team on a permanent basis. Responsibilities- The Senior Consultant is responsible for the high-quality delivery of Consulting Services to our customers and works within a designated Practice area within the Delivery team. Senior Consultants will work as part of a delivery team and be directed by senior delivery resources or will technically lead small/medium engagements. The Senior Consultant will be a technical expert within their area and able to provide technical consultancy to both technical and non-technical audiences. They will possess skills to enable excellent technical design and implementation of infrastructure solutions and demonstrate excellent problem-solving and organisational skills. The Senior Consultant will also demonstrate outstanding customer relationship skills, and be able to work both on their own or as part of a larger project team. They will also be expected to mentor junior members of the team and contribute to the development to the ongoing development of the Consulting team. Ability to work as part of a team, as well as applying own initiative to task execution and problem solving. Understand the importance of meeting project and customer timelines/deadlines. Self motivated, goal orientated and the ability to work as part of a team. Is able to constantly demonstrate broad knowledge and experience of technical solutions, as well as technical experience in their chosen technical domain. Technology experience required for the role- Dell/EMC PowerScale/PowerStore/PowerMax/Unity Dell PPDM, Networker, Avamar Veeam Rubrik Skills and Experience required- Good experience in a Consulting environment, designing and delivering customer solutions Good experience with storage/backup solution design & deployment Proven skills to deliver Customer projects The most ideal candidate will have the below certifications- Relevant current Dell/EMC or Veeam certifications Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
May 03, 2024
Full time
Senior Storage Consultant Permanent Remote with Occasional visits to London £72,500 per annum with a 10% bonus My client, a managed service provider is looking for a Senior Storage Consultant to join their fast paced team on a permanent basis. Responsibilities- The Senior Consultant is responsible for the high-quality delivery of Consulting Services to our customers and works within a designated Practice area within the Delivery team. Senior Consultants will work as part of a delivery team and be directed by senior delivery resources or will technically lead small/medium engagements. The Senior Consultant will be a technical expert within their area and able to provide technical consultancy to both technical and non-technical audiences. They will possess skills to enable excellent technical design and implementation of infrastructure solutions and demonstrate excellent problem-solving and organisational skills. The Senior Consultant will also demonstrate outstanding customer relationship skills, and be able to work both on their own or as part of a larger project team. They will also be expected to mentor junior members of the team and contribute to the development to the ongoing development of the Consulting team. Ability to work as part of a team, as well as applying own initiative to task execution and problem solving. Understand the importance of meeting project and customer timelines/deadlines. Self motivated, goal orientated and the ability to work as part of a team. Is able to constantly demonstrate broad knowledge and experience of technical solutions, as well as technical experience in their chosen technical domain. Technology experience required for the role- Dell/EMC PowerScale/PowerStore/PowerMax/Unity Dell PPDM, Networker, Avamar Veeam Rubrik Skills and Experience required- Good experience in a Consulting environment, designing and delivering customer solutions Good experience with storage/backup solution design & deployment Proven skills to deliver Customer projects The most ideal candidate will have the below certifications- Relevant current Dell/EMC or Veeam certifications Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
Senior IT Support Engineer / IT System Administrator Location: Winchester - on site role Job Type: Full-time Salary: up to circa £36,000 per annum Seeking a Senior IT Support Engineer to join an established IT Team in an educational organisation. This role involves working closely with the Head of IT Services to manage, support, and enhance the organisations extensive IT infrastructure. The successful candidate will be involved in a variety of tasks, from high-level analysis and design to hands-on support and maintenance. This great opportunity to work in a role which will provide a range of different opportunities for development and the chance to work with a broad range of IT systems and Infrastructure. Day to Day of the role: Analyse, design, implement, maintain, and support IT infrastructure, including applications, security systems, OS deployment, network services, storage, backup, and cloud services. Provide 2nd/3rd Line level type support to IT Technicians and offer excellent customer service to students, staff, and parents. Collaborate with the Head of IT Services to develop IT systems, policies, and best practices. Stay informed on IT trends and their potential impact on IT Estate. Document tasks thoroughly and produce user training materials as needed. Support the safeguarding of students and participate in related training. Contribute to promoting equality and fostering positive relations among diverse groups. Perform any other duties as reasonably required. Required Skills & Qualifications: Broad IT knowledge with expertise in areas such as desktop, servers, storage, network, and system infrastructure. Proficient understanding of TCP/IP, DNS, DHCP, and other networking protocols. Excellent level of English and Mathematics skills. Exceptional interpersonal skills to service users of all levels and abilities. Methodical problem-solving ability with attention to detail. Capable of working independently and as part of a team. A keen interest in learning and a helpful personality. Excellent communication skills, able to explain technical issues to non-technical users. Commitment to the protection and safeguarding of children and vulnerable adults. Degree-level IT-related qualification or equivalent industry experience/professional qualifications. Respect for diversity and commitment to equality of opportunity. Desirable: Knowledge of current security issues and IT security best practices. Experience working in an Educational environment.
May 03, 2024
Full time
Senior IT Support Engineer / IT System Administrator Location: Winchester - on site role Job Type: Full-time Salary: up to circa £36,000 per annum Seeking a Senior IT Support Engineer to join an established IT Team in an educational organisation. This role involves working closely with the Head of IT Services to manage, support, and enhance the organisations extensive IT infrastructure. The successful candidate will be involved in a variety of tasks, from high-level analysis and design to hands-on support and maintenance. This great opportunity to work in a role which will provide a range of different opportunities for development and the chance to work with a broad range of IT systems and Infrastructure. Day to Day of the role: Analyse, design, implement, maintain, and support IT infrastructure, including applications, security systems, OS deployment, network services, storage, backup, and cloud services. Provide 2nd/3rd Line level type support to IT Technicians and offer excellent customer service to students, staff, and parents. Collaborate with the Head of IT Services to develop IT systems, policies, and best practices. Stay informed on IT trends and their potential impact on IT Estate. Document tasks thoroughly and produce user training materials as needed. Support the safeguarding of students and participate in related training. Contribute to promoting equality and fostering positive relations among diverse groups. Perform any other duties as reasonably required. Required Skills & Qualifications: Broad IT knowledge with expertise in areas such as desktop, servers, storage, network, and system infrastructure. Proficient understanding of TCP/IP, DNS, DHCP, and other networking protocols. Excellent level of English and Mathematics skills. Exceptional interpersonal skills to service users of all levels and abilities. Methodical problem-solving ability with attention to detail. Capable of working independently and as part of a team. A keen interest in learning and a helpful personality. Excellent communication skills, able to explain technical issues to non-technical users. Commitment to the protection and safeguarding of children and vulnerable adults. Degree-level IT-related qualification or equivalent industry experience/professional qualifications. Respect for diversity and commitment to equality of opportunity. Desirable: Knowledge of current security issues and IT security best practices. Experience working in an Educational environment.
The University of Northampton
Northampton, Northamptonshire
About The Job Interview Date: 24 May 2024 The University of Northamptons Senior Systems Engineer has responsibility for managing and supporting the backend infrastructure services for the university. The post holder will work with university staff, the Executive, and IT subject matter experts to maintain the infrastructure and continually improve the systems and processes we have in accordance with the universitys aspirations and IT strategy. We are looking for an individual to join the infrastructure team at Northampton University. You will have a high degree of technical knowledge and enjoy working with a hands on approach in a fast-paced educational environment. We will be looking for you to get involved in the following areas as part of the infrastructure team. Responsible for the delivery and ownership of infrastructure services within the agreed service levels and providing assistance within operational level agreements. Responsible for providing technical expertise regarding the IT infrastructure as well as the technical aspects of design, transition, operation. Responsible for the continual improving of services along with the developing of skills required to operate the IT infrastructure. Responsible for components required to provide IT infrastructure services along with documentation of configurable items, knowledge, and other associations. Responsible for providing escalated 3rd level support as required for solving an Incident or Problem with the aim to restore as quickly as possible. Responsible for ensuring that infrastructure service processes within design, and continual improvement are fit for purpose. Responsible for ensuring that relevant documentation is maintained. Responsible for providing a high level of customer service to our end user base (Our Customers). The working hours are 37 hours per week, with an occasional on call rota and some out of hours working requirements. A generous holiday entitlement of 25 days per annum plus an additional 5 days after 5 years continuous service, plus bank holidays, plus University closed days. We want you to be able to carry out your work in a way that best supports UON and our students, but also you as an individual. We understand this may vary between different areas of the university as well as from one person to another. With Smarter Working you can work with increased flexibility, if you would like to, which can facilitate greater freedom and autonomy. About You You will have a relevant IT qualification or be able to demonstrate suitable experience, ideally holding an ITIL V3/4 certification. You will have all or a mixture of skills from the following areas: Windows Server 2016/ 2019/ 2022 Active Directory & Group Policy 2012r2/2016 Exchange 365 Online Office 365 Environment Hyper Converged Infrastructures (Storage Spaces) Virtual Infrastructure VMWare, Hyper V, Nutanix Linux/Unix administration Mimecast Web and Email Backup and recovery / DR Testing Service Monitoring Identity Management (IDM) MS Certificate Services Azure / AWS and AZURE MFA security configuration PowerShell scripting You will be able to demonstrate at interview that you have experience working as part of a team, while giving exceptional customer service to end users. Knowledge/experience of project management processes and delivery of project elements. Experience at undertaking operational activities, such as support, monitoring and trouble shooting incidents. Personal Qualities: Excellent interpersonal skills with peers and key stakeholders Self-motivated and able to work on own initiative Demonstrates self-motivation for self-improvement and development Demonstrates learning of new technology and methods Excellent customer service skills with both student and staff requirements Good written skills sufficient to produce all types of documentation. Good communication and presentation skills Able to work collaboratively within the wider IT department Windows Server 2016/ 2019/ 2022 Active Directory & Group Policy 2012r2/2016 Exchange 365 Online Office 365 Environment Hyper Converged Infrastructures (Storage Spaces) Virtual Infrastructure VMWare, Hyper V, Nutanix Linux/Unix administration Mimecast Web and Email Backup and recovery / DR Testing Service Monitoring Identity Management (IDM) MS Certificate Services Azure / AWS and AZURE MFA security configuration PowerShell scripting Qualifications Essential: Relevant Professional IT Certification or minimum of 3 years experience in similar role Desirable: ITIL V3 / 4 Foundation certified IT Services The IT Services department comprises 75 staff, divided into 5 teams, and runs the information and technology services of the university. The teams include: Customer Services and Support Technology Operations Application Services Cyber Security Change and Relationship Management The department runs a large IT service operation, with a large operational budget and capital budget. We are currently progressing a program of works transforming the systems at the university and this is an exciting time to join the team. About Us Come to the University of Northampton and you will see that we do things a bit differently. We are one of the youngest universities in the UK but we are already leading the way in adding value to society, which we call social impact. We have won multiple awards for our work in this area, among others, but what matters the most to us is ensuring that our students and graduates have the opportunity to make their mark on the world too. Thats why we were the first university in the UK to be named as a Changemaker Campus in 2012. We want to break the mould of what Higher Education can be. This has led us to build a whole new University from the ground up that is designed to reflect the way that students actually learn rather than the way they are expected to learn. Waterside Campus opened in September 2018. Our commitment to transforming lives and inspiring change is at the heart of all that we do. Right To Work All candidates will be asked to provide proof of eligibility to work in the UK at interview. Equality We welcome applications from underrepresented groups. The University of Northampton is committed to providing a vibrant, ethical and sustainable work, study and living environment that values equality, diversity and inclusion. This commitment, along with our legal and moral obligations, provides an inclusive environment for staff, students and the public who may be affected by our activities. confirms our commitment to equality and inclusion, underpinned by our belief in taking action. We are dedicated to creating an environment that celebrates equality and harnesses the power of diversity. demonstrates our pledge to our staff, students and partners to nurture and develop an environment where equality and inclusion can thrive whilst we Transform Lives and Inspire Change. To find out more, please visit: JBRP1_UKTJ
May 02, 2024
Full time
About The Job Interview Date: 24 May 2024 The University of Northamptons Senior Systems Engineer has responsibility for managing and supporting the backend infrastructure services for the university. The post holder will work with university staff, the Executive, and IT subject matter experts to maintain the infrastructure and continually improve the systems and processes we have in accordance with the universitys aspirations and IT strategy. We are looking for an individual to join the infrastructure team at Northampton University. You will have a high degree of technical knowledge and enjoy working with a hands on approach in a fast-paced educational environment. We will be looking for you to get involved in the following areas as part of the infrastructure team. Responsible for the delivery and ownership of infrastructure services within the agreed service levels and providing assistance within operational level agreements. Responsible for providing technical expertise regarding the IT infrastructure as well as the technical aspects of design, transition, operation. Responsible for the continual improving of services along with the developing of skills required to operate the IT infrastructure. Responsible for components required to provide IT infrastructure services along with documentation of configurable items, knowledge, and other associations. Responsible for providing escalated 3rd level support as required for solving an Incident or Problem with the aim to restore as quickly as possible. Responsible for ensuring that infrastructure service processes within design, and continual improvement are fit for purpose. Responsible for ensuring that relevant documentation is maintained. Responsible for providing a high level of customer service to our end user base (Our Customers). The working hours are 37 hours per week, with an occasional on call rota and some out of hours working requirements. A generous holiday entitlement of 25 days per annum plus an additional 5 days after 5 years continuous service, plus bank holidays, plus University closed days. We want you to be able to carry out your work in a way that best supports UON and our students, but also you as an individual. We understand this may vary between different areas of the university as well as from one person to another. With Smarter Working you can work with increased flexibility, if you would like to, which can facilitate greater freedom and autonomy. About You You will have a relevant IT qualification or be able to demonstrate suitable experience, ideally holding an ITIL V3/4 certification. You will have all or a mixture of skills from the following areas: Windows Server 2016/ 2019/ 2022 Active Directory & Group Policy 2012r2/2016 Exchange 365 Online Office 365 Environment Hyper Converged Infrastructures (Storage Spaces) Virtual Infrastructure VMWare, Hyper V, Nutanix Linux/Unix administration Mimecast Web and Email Backup and recovery / DR Testing Service Monitoring Identity Management (IDM) MS Certificate Services Azure / AWS and AZURE MFA security configuration PowerShell scripting You will be able to demonstrate at interview that you have experience working as part of a team, while giving exceptional customer service to end users. Knowledge/experience of project management processes and delivery of project elements. Experience at undertaking operational activities, such as support, monitoring and trouble shooting incidents. Personal Qualities: Excellent interpersonal skills with peers and key stakeholders Self-motivated and able to work on own initiative Demonstrates self-motivation for self-improvement and development Demonstrates learning of new technology and methods Excellent customer service skills with both student and staff requirements Good written skills sufficient to produce all types of documentation. Good communication and presentation skills Able to work collaboratively within the wider IT department Windows Server 2016/ 2019/ 2022 Active Directory & Group Policy 2012r2/2016 Exchange 365 Online Office 365 Environment Hyper Converged Infrastructures (Storage Spaces) Virtual Infrastructure VMWare, Hyper V, Nutanix Linux/Unix administration Mimecast Web and Email Backup and recovery / DR Testing Service Monitoring Identity Management (IDM) MS Certificate Services Azure / AWS and AZURE MFA security configuration PowerShell scripting Qualifications Essential: Relevant Professional IT Certification or minimum of 3 years experience in similar role Desirable: ITIL V3 / 4 Foundation certified IT Services The IT Services department comprises 75 staff, divided into 5 teams, and runs the information and technology services of the university. The teams include: Customer Services and Support Technology Operations Application Services Cyber Security Change and Relationship Management The department runs a large IT service operation, with a large operational budget and capital budget. We are currently progressing a program of works transforming the systems at the university and this is an exciting time to join the team. About Us Come to the University of Northampton and you will see that we do things a bit differently. We are one of the youngest universities in the UK but we are already leading the way in adding value to society, which we call social impact. We have won multiple awards for our work in this area, among others, but what matters the most to us is ensuring that our students and graduates have the opportunity to make their mark on the world too. Thats why we were the first university in the UK to be named as a Changemaker Campus in 2012. We want to break the mould of what Higher Education can be. This has led us to build a whole new University from the ground up that is designed to reflect the way that students actually learn rather than the way they are expected to learn. Waterside Campus opened in September 2018. Our commitment to transforming lives and inspiring change is at the heart of all that we do. Right To Work All candidates will be asked to provide proof of eligibility to work in the UK at interview. Equality We welcome applications from underrepresented groups. The University of Northampton is committed to providing a vibrant, ethical and sustainable work, study and living environment that values equality, diversity and inclusion. This commitment, along with our legal and moral obligations, provides an inclusive environment for staff, students and the public who may be affected by our activities. confirms our commitment to equality and inclusion, underpinned by our belief in taking action. We are dedicated to creating an environment that celebrates equality and harnesses the power of diversity. demonstrates our pledge to our staff, students and partners to nurture and develop an environment where equality and inclusion can thrive whilst we Transform Lives and Inspire Change. To find out more, please visit: JBRP1_UKTJ
Our client is looking to recruit an experienced Senior Cloud and Server Technician to join their hugely successful growing team. You will have proven experience supporting Microsoft Networks and Microsoft Cloud Services. You will enjoy working in IT and working for a company with great career development opportunities. Package: Salary of £32k - £44k per annum depending on experience (plus an on-call allowance). A remote role with occasional visits to Penryn office Also working at customer premises so will need to live a commutable distance to be considered for the role. All equipment provided to perform duties. 25 days holiday plus Bank holidays Discretionary annual bonus of up to 10% of salary Excellent pension scheme Health and dental insurance / support Training and development support Many other great perks Responsibilities: Supporting Microsoft Networks and Microsoft Cloud Services. Technical support and project work covering a wide range of products and services. Microsoft Server Operating Systems & Windows Desktop Microsoft 365 and Azure Active Directory Work towards gaining the Microsoft Certified: Enterprise Administrator Expert Certification. Requirements: Minimum 3 years' experience suppporting Microsoft Networks and Microsoft Cloud Services Microsoft 365 and Azure Active Directory Experience working with Firewalls and TCP/IP Networking Virtualisation - Hyper-V Use of common backup and disaster recovery software Switching and WiFi Other valuable skills include IP Telephony / SIP / 3CX / Microsoft Teams Direct Routing Valid UK Driving License. Strong communications skills are key and an ability to talk with customers at all levels with a good clear and friendly telephone manner. Reliable and able to work both with and without guidance. Able to explain issues and deal with customers with varying technical skills. Flexible and willing to learn new skills and share knowledge and mentor other technicians. Training provided and requirement to follow the Microsoft MCP Syllabus and complete at least 1 MCP Exam per year, and the client will cover the cost of the exams and training material. Desirable: Endpoint Security including EDR / MDR / Zero Trust Microsoft Endpoint Manager and Policies (Intune) Microsoft Azure Infrastructure & Networking Dell SANs and Storage Hyper-V Clustering Sonicwall / Unifi / Meraki / HP Aruba DNS Filter / Sentinel One / KnowBe4 / Carbon Black / Application Whitelisting PSA and RMM Software Tools For full details please submit CV. JBRP1_UKTJ
May 02, 2024
Full time
Our client is looking to recruit an experienced Senior Cloud and Server Technician to join their hugely successful growing team. You will have proven experience supporting Microsoft Networks and Microsoft Cloud Services. You will enjoy working in IT and working for a company with great career development opportunities. Package: Salary of £32k - £44k per annum depending on experience (plus an on-call allowance). A remote role with occasional visits to Penryn office Also working at customer premises so will need to live a commutable distance to be considered for the role. All equipment provided to perform duties. 25 days holiday plus Bank holidays Discretionary annual bonus of up to 10% of salary Excellent pension scheme Health and dental insurance / support Training and development support Many other great perks Responsibilities: Supporting Microsoft Networks and Microsoft Cloud Services. Technical support and project work covering a wide range of products and services. Microsoft Server Operating Systems & Windows Desktop Microsoft 365 and Azure Active Directory Work towards gaining the Microsoft Certified: Enterprise Administrator Expert Certification. Requirements: Minimum 3 years' experience suppporting Microsoft Networks and Microsoft Cloud Services Microsoft 365 and Azure Active Directory Experience working with Firewalls and TCP/IP Networking Virtualisation - Hyper-V Use of common backup and disaster recovery software Switching and WiFi Other valuable skills include IP Telephony / SIP / 3CX / Microsoft Teams Direct Routing Valid UK Driving License. Strong communications skills are key and an ability to talk with customers at all levels with a good clear and friendly telephone manner. Reliable and able to work both with and without guidance. Able to explain issues and deal with customers with varying technical skills. Flexible and willing to learn new skills and share knowledge and mentor other technicians. Training provided and requirement to follow the Microsoft MCP Syllabus and complete at least 1 MCP Exam per year, and the client will cover the cost of the exams and training material. Desirable: Endpoint Security including EDR / MDR / Zero Trust Microsoft Endpoint Manager and Policies (Intune) Microsoft Azure Infrastructure & Networking Dell SANs and Storage Hyper-V Clustering Sonicwall / Unifi / Meraki / HP Aruba DNS Filter / Sentinel One / KnowBe4 / Carbon Black / Application Whitelisting PSA and RMM Software Tools For full details please submit CV. JBRP1_UKTJ
To see more Chinese jobs please follow us on WeChat: teamchinapf AND pfteamchina Ref: 22522 The Skills You'll Need: Mandarin andEnglish fluent, Solid IT Engineering experience within banking/financial services. Your New Salary: Competitive Depending on experience Hybrid 1 day at home. Perm Start: ASAP Report to: DeputyHead of IT Mandarin Speaking IT Senior Engineer - What You'll be Doing Each Day: Assist IT deputy head to draft IT manuals, procedures, guidelines of production management include IT infrastructure and IT systems (hardware and software). To make plans for IT infrastructure and systems on the basis of understanding, analysis and forecasting of demands of the various departments, make sure the performance and capacity of IT infrastructure can meet the requirement of business development and system stability. Implement IT infrastructure and systems include servers, storage, network device, backup system, AD, WSUS, UPS, power plant, phone, printer, etc. In charge of virtual system maintenance include vCenter, ESXi, vmware, Ctrix etc. Guide and train bank staff with IT knowledge. Supervise the security program of the computer and telecommunications systems and delegate powers to authorized users. Formulate computer disaster recovery plans and arrange for relevant tests to ensure that the plan is compliant with the regulator's requirements. Liaise with HO and Data Center in relation to the task of IT Systems. Prepare reports to HO and Data Centre. Arrange the Disaster Recovery IT service when necessary. Mandarin Speaking IT Senior Engineer - The Skills You'll Need to Succeed: At least 5 years' IT engineering experience Microsoft Server and Desktop operating systems (2019/2012 Server/Win10) Core Microsoft Infrastructure technologies and solutions (Exchange, AD, RDS, DFS) Systems Virtualisation (VMware, vSphere, Hyper-V) Backup technologies (Veeam, Backup Exec, System Recovery, Endpoint Protection, LTO) Server hardware maintenance and troubleshooting Hardware firewalls and router configuration Switching (HP, Cisco, Juniper) System and network monitoring. Qualifications (Desirable): MCSA-Microsoft Windows Server 2008/2012/Office365 MCSE- Microsoft Certified Solution Expert MCITP-Microsoft Certified IT Professional VMware Certified Professional CCNA/CCNP. Job status: Permanent Start date: ASAP Working hours: 9 to 5 with flexibility when necessary. Working style: 4 days in the office, 1 day at home Please view all our Team China jobs at Please follow us on Linkedin: people-first-team-china We would be grateful if you could send your CV as a Word document. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation. People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability. People First (Recruitment) Limited acts as an employment agency for permanent and fixed term contract recruitment and as an employment business for the supply of temporary workers. Please note that by applying for this job you accept our Terms of Use and Privacy Policy which can be found on our website.
May 01, 2024
Full time
To see more Chinese jobs please follow us on WeChat: teamchinapf AND pfteamchina Ref: 22522 The Skills You'll Need: Mandarin andEnglish fluent, Solid IT Engineering experience within banking/financial services. Your New Salary: Competitive Depending on experience Hybrid 1 day at home. Perm Start: ASAP Report to: DeputyHead of IT Mandarin Speaking IT Senior Engineer - What You'll be Doing Each Day: Assist IT deputy head to draft IT manuals, procedures, guidelines of production management include IT infrastructure and IT systems (hardware and software). To make plans for IT infrastructure and systems on the basis of understanding, analysis and forecasting of demands of the various departments, make sure the performance and capacity of IT infrastructure can meet the requirement of business development and system stability. Implement IT infrastructure and systems include servers, storage, network device, backup system, AD, WSUS, UPS, power plant, phone, printer, etc. In charge of virtual system maintenance include vCenter, ESXi, vmware, Ctrix etc. Guide and train bank staff with IT knowledge. Supervise the security program of the computer and telecommunications systems and delegate powers to authorized users. Formulate computer disaster recovery plans and arrange for relevant tests to ensure that the plan is compliant with the regulator's requirements. Liaise with HO and Data Center in relation to the task of IT Systems. Prepare reports to HO and Data Centre. Arrange the Disaster Recovery IT service when necessary. Mandarin Speaking IT Senior Engineer - The Skills You'll Need to Succeed: At least 5 years' IT engineering experience Microsoft Server and Desktop operating systems (2019/2012 Server/Win10) Core Microsoft Infrastructure technologies and solutions (Exchange, AD, RDS, DFS) Systems Virtualisation (VMware, vSphere, Hyper-V) Backup technologies (Veeam, Backup Exec, System Recovery, Endpoint Protection, LTO) Server hardware maintenance and troubleshooting Hardware firewalls and router configuration Switching (HP, Cisco, Juniper) System and network monitoring. Qualifications (Desirable): MCSA-Microsoft Windows Server 2008/2012/Office365 MCSE- Microsoft Certified Solution Expert MCITP-Microsoft Certified IT Professional VMware Certified Professional CCNA/CCNP. Job status: Permanent Start date: ASAP Working hours: 9 to 5 with flexibility when necessary. Working style: 4 days in the office, 1 day at home Please view all our Team China jobs at Please follow us on Linkedin: people-first-team-china We would be grateful if you could send your CV as a Word document. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation. People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability. People First (Recruitment) Limited acts as an employment agency for permanent and fixed term contract recruitment and as an employment business for the supply of temporary workers. Please note that by applying for this job you accept our Terms of Use and Privacy Policy which can be found on our website.
Senior IT Engineer Henderson Scott are proudly working in partnership with a large global consultancy firm for their UK offices. Due to expansion within the business, we are supporting to add an experienced Senior IT Engineer to the team on a full time permanent basis. This is a hybrid opportunity but will require travel to offices in Dundee, Glenrothes and Dunfermline. Requirements Experience working within a Senior position. Knowledge of IT server infrastructure backups and updated. Hands on experience within hardware/desktop troubleshooting. Exposure with network related issues / problem solving. Excellent communicator, both verbal and written. Working experience on 1st & 2nd line user support. Proficient in server, storage technology, and IT infrastructure. Coaching an mentoring of junior IT team members. Ability to work to deadlines . Recognised problem solver within a high pressure environment. How to Apply: Please send over your most recent updated CV to be considered for this role
May 01, 2024
Full time
Senior IT Engineer Henderson Scott are proudly working in partnership with a large global consultancy firm for their UK offices. Due to expansion within the business, we are supporting to add an experienced Senior IT Engineer to the team on a full time permanent basis. This is a hybrid opportunity but will require travel to offices in Dundee, Glenrothes and Dunfermline. Requirements Experience working within a Senior position. Knowledge of IT server infrastructure backups and updated. Hands on experience within hardware/desktop troubleshooting. Exposure with network related issues / problem solving. Excellent communicator, both verbal and written. Working experience on 1st & 2nd line user support. Proficient in server, storage technology, and IT infrastructure. Coaching an mentoring of junior IT team members. Ability to work to deadlines . Recognised problem solver within a high pressure environment. How to Apply: Please send over your most recent updated CV to be considered for this role
We are a leading managed service provider in the Education Sector and are looking for a Roaming IT Engineer to cover the M40 area (North and West London), to facilitate clients visits to support the ongoing running of their school's network. This is an exciting op portunity to join a highly recognized and always expanding IT solutions and managed service provider, working for a company that puts engineering excellence first. You will require some background in supporting infrastructures and Microsoft technologies. Your responsibilities will include: 1. Roaming Engineer To take ownership for a group of sites within the CTS array of clients and dealing with their 1st - 2nd Line Issues. To be the 1st Escalation Point for all technical issues within the client, and escalating to the CTS Helpdesk where appropriate. To think of solutions to common problems - a "can do" attitude. Provide a good level of technical expertise to all assigned customer networks. To visit a client site and work through an agreed list of issues and work with the Account Manager and/or the Senior Engineer on strategic decisions. To identify areas of Growth within the school from a Technical and Engineering front and escalate this to the account manager. Ability to effectively communicate (verbally and in writing) technical information to the client and commercial information to the account manager. 2. CTS Remote Helpdesk To be part of the team that respond to calls on the CTS Helpdesk. Dealing with incoming tickets in a professional, courteous manner over the phone, the centralized helpdesk and via email. Taking ownership of tickets and managing them in a logical and methodical manner - escalating these to a senior member of the team where needs be. Conducting full and through diagnostics with end users to enable ticket resolution. Keeping the Technical Services Manager abreast of all ongoing tickets, and their progress, at the end of each day. Escalation of calls to engineers with other knowledge, ensuring the Technical Services Manager is aware of these calls. Check in on the progression of these calls with the escalated engineer and feedback to the customer if appropriate. 3. Checks To do regular checks on our client systems, which include - but are not limited to the following: Disk space checks Backup checks Event log checks Cluster Shared Volume/Shared Storage for Hypervisors SNMP Traps 4. Holiday Work To participate in engineering projects within the school holidays. . Requirements Two or more years' experience managing Enterprise level Network infrastructures/a Service Desk. Ideally experience with Virtualisation (VMWARE or Hyper-V preferred). Cloud Services experience (Desirable, not essential). Professional qualifications (Degree / Masters in Computing) or Microsoft Certified Systems Administrator ( MCSA ), Microsoft Certified Systems Engineer ( MCSE or equivalent, demonstrable experience. Other specialist IT specific qualifications i.e.: Aruba, Cisco, HP or other Enterprise level software/hardware. To be to drive and have a car. Experience in the education sector is desirable but not essential. . Benefits and Opportunities We can offer you: An environment that is underpinned by a passionate, people driven company. It is our mission to support and develop our staff. Exceptional career development and advancement opportunities including Microsoft/Apple training. Opportunities to gain experience in high level IT projects. The potential to progress to the senior levels of our management team. A remuneration scale that encourages and rewards progression and improvement. 25 Days Holiday (loyalty service holiday scheme). Sage Benefits. If you are interested in this role and would like to find out more we would love to hear from you!
May 01, 2024
Full time
We are a leading managed service provider in the Education Sector and are looking for a Roaming IT Engineer to cover the M40 area (North and West London), to facilitate clients visits to support the ongoing running of their school's network. This is an exciting op portunity to join a highly recognized and always expanding IT solutions and managed service provider, working for a company that puts engineering excellence first. You will require some background in supporting infrastructures and Microsoft technologies. Your responsibilities will include: 1. Roaming Engineer To take ownership for a group of sites within the CTS array of clients and dealing with their 1st - 2nd Line Issues. To be the 1st Escalation Point for all technical issues within the client, and escalating to the CTS Helpdesk where appropriate. To think of solutions to common problems - a "can do" attitude. Provide a good level of technical expertise to all assigned customer networks. To visit a client site and work through an agreed list of issues and work with the Account Manager and/or the Senior Engineer on strategic decisions. To identify areas of Growth within the school from a Technical and Engineering front and escalate this to the account manager. Ability to effectively communicate (verbally and in writing) technical information to the client and commercial information to the account manager. 2. CTS Remote Helpdesk To be part of the team that respond to calls on the CTS Helpdesk. Dealing with incoming tickets in a professional, courteous manner over the phone, the centralized helpdesk and via email. Taking ownership of tickets and managing them in a logical and methodical manner - escalating these to a senior member of the team where needs be. Conducting full and through diagnostics with end users to enable ticket resolution. Keeping the Technical Services Manager abreast of all ongoing tickets, and their progress, at the end of each day. Escalation of calls to engineers with other knowledge, ensuring the Technical Services Manager is aware of these calls. Check in on the progression of these calls with the escalated engineer and feedback to the customer if appropriate. 3. Checks To do regular checks on our client systems, which include - but are not limited to the following: Disk space checks Backup checks Event log checks Cluster Shared Volume/Shared Storage for Hypervisors SNMP Traps 4. Holiday Work To participate in engineering projects within the school holidays. . Requirements Two or more years' experience managing Enterprise level Network infrastructures/a Service Desk. Ideally experience with Virtualisation (VMWARE or Hyper-V preferred). Cloud Services experience (Desirable, not essential). Professional qualifications (Degree / Masters in Computing) or Microsoft Certified Systems Administrator ( MCSA ), Microsoft Certified Systems Engineer ( MCSE or equivalent, demonstrable experience. Other specialist IT specific qualifications i.e.: Aruba, Cisco, HP or other Enterprise level software/hardware. To be to drive and have a car. Experience in the education sector is desirable but not essential. . Benefits and Opportunities We can offer you: An environment that is underpinned by a passionate, people driven company. It is our mission to support and develop our staff. Exceptional career development and advancement opportunities including Microsoft/Apple training. Opportunities to gain experience in high level IT projects. The potential to progress to the senior levels of our management team. A remuneration scale that encourages and rewards progression and improvement. 25 Days Holiday (loyalty service holiday scheme). Sage Benefits. If you are interested in this role and would like to find out more we would love to hear from you!
Are you a SQL focused Database Engineer looking to join a hugely successful infrastructure team within one of our flagship UK accounts? As a SQL Database Engineer, you would be covering a large enterprise database estate of over 200 instances, working in modern agile ways, tackling BAU and projects head on as a collective, whilst maintaining a relaxed and fun environment to work in. Automation and AI will be at the heart of all your work, as you look to automate tasks within the production environments bringing better ways of working and improving delivery speed of manual tasks. You will be given fantastic development and training opportunities within the team, with exposure to numerous training platforms, to support wider infrastructure alongside SQL, Oracle and MongoDB database technologies across the infrastructure estate, which will open a variety of doors for your chosen career path, working for a top ten Great Place to Work organisation. What you'll be doing: Implement SQL Database environments and support resolution of issues/requests Attend Automation workshops and engage around Database technology Help create Ansible Tower playbooks for Automation Maintain database backups for use in the event of system failure Capacity plan, advise and implement additional database storage and ensuring database designs provide for Disaster Recovery Planning Install and configure the database environment and software, and ensure environments are kept secure and up-to-date with regular patching/upgrades What you'll bring: Experience in monitoring, supporting and troubleshooting daily operations in an Microsoft SQL Server DBA environment and solid knowledge of database security principles Good experience with Microsoft Server Operating Systems (2012 and upwards) Knowledge of server scripting e.g. Unix Shell Scripting, Windows Powershell or batch files Demonstrated experience in database administration, including backups, maintenance, performance monitoring, patching and troubleshooting. Proficiency in SQL development and scripting tools, with a strong understanding of Microsoft SQL Server Stack (SSMS, SSAS, SSIS & SSRS). Knowledge of Microsoft SQL Server internals and core database functionality, including indexes, schemas, and triggers It would be great if you had: Experience/knowledge of MongoDB, Oracle, Linux OS distributions or PostgreSQL ITIL Certifications Understanding and working experience with VMware environments If you are interested in this role but not sure if your skills and experience are exactly what we're looking for, please do apply, we'd love to hear from you! Employment Type: Full-time, permanent Location: Stevenage or Portsmouth, hybrid. 3 days on-site each week Security Clearance Level: SC Internal Recruiter: Stina Salary: £45,000 - £55,000 Benefits: 25 days annual leave with the choice to buy additional days, health cash plan, life assurance, pension, and generous flexible benefits fund Although this role is advertised as full-time, we believe that flexibility at work can promote work/life balance, increase your motivation, reduce stress and improves performance and productivity. We support different ways of working and can offer a range of flexible working arrangements. So, if you're interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible. Loved reading about this job and want to know more about us? SopraSteria's Aerospace, Defence and Security business designs, develops and deploys digital solutions to Central Government clients. The work we do makes a real difference to the client's goal of National Security, and we operate in a unique and privileged environment. We are given time for professional development activities, and we coach and mentor our colleagues, sharing knowledge and learning from each other. We foster a culture in which employees feel valued and supported and have pride in their work for the customer, delivering outstanding rates of customer satisfaction in the UK's most complex safety- and security-critical markets. If you require any adjustments to the recruitment process, to enable you to perform to the best of your ability, please let us know when completing your application. We participate in the Disability Confident scheme and are committed to offering an interview to any candidate with a disability, who meets the minimum criteria for the role. If you believe this could apply to you, please let us know when completing your application.
May 01, 2024
Full time
Are you a SQL focused Database Engineer looking to join a hugely successful infrastructure team within one of our flagship UK accounts? As a SQL Database Engineer, you would be covering a large enterprise database estate of over 200 instances, working in modern agile ways, tackling BAU and projects head on as a collective, whilst maintaining a relaxed and fun environment to work in. Automation and AI will be at the heart of all your work, as you look to automate tasks within the production environments bringing better ways of working and improving delivery speed of manual tasks. You will be given fantastic development and training opportunities within the team, with exposure to numerous training platforms, to support wider infrastructure alongside SQL, Oracle and MongoDB database technologies across the infrastructure estate, which will open a variety of doors for your chosen career path, working for a top ten Great Place to Work organisation. What you'll be doing: Implement SQL Database environments and support resolution of issues/requests Attend Automation workshops and engage around Database technology Help create Ansible Tower playbooks for Automation Maintain database backups for use in the event of system failure Capacity plan, advise and implement additional database storage and ensuring database designs provide for Disaster Recovery Planning Install and configure the database environment and software, and ensure environments are kept secure and up-to-date with regular patching/upgrades What you'll bring: Experience in monitoring, supporting and troubleshooting daily operations in an Microsoft SQL Server DBA environment and solid knowledge of database security principles Good experience with Microsoft Server Operating Systems (2012 and upwards) Knowledge of server scripting e.g. Unix Shell Scripting, Windows Powershell or batch files Demonstrated experience in database administration, including backups, maintenance, performance monitoring, patching and troubleshooting. Proficiency in SQL development and scripting tools, with a strong understanding of Microsoft SQL Server Stack (SSMS, SSAS, SSIS & SSRS). Knowledge of Microsoft SQL Server internals and core database functionality, including indexes, schemas, and triggers It would be great if you had: Experience/knowledge of MongoDB, Oracle, Linux OS distributions or PostgreSQL ITIL Certifications Understanding and working experience with VMware environments If you are interested in this role but not sure if your skills and experience are exactly what we're looking for, please do apply, we'd love to hear from you! Employment Type: Full-time, permanent Location: Stevenage or Portsmouth, hybrid. 3 days on-site each week Security Clearance Level: SC Internal Recruiter: Stina Salary: £45,000 - £55,000 Benefits: 25 days annual leave with the choice to buy additional days, health cash plan, life assurance, pension, and generous flexible benefits fund Although this role is advertised as full-time, we believe that flexibility at work can promote work/life balance, increase your motivation, reduce stress and improves performance and productivity. We support different ways of working and can offer a range of flexible working arrangements. So, if you're interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible. Loved reading about this job and want to know more about us? SopraSteria's Aerospace, Defence and Security business designs, develops and deploys digital solutions to Central Government clients. The work we do makes a real difference to the client's goal of National Security, and we operate in a unique and privileged environment. We are given time for professional development activities, and we coach and mentor our colleagues, sharing knowledge and learning from each other. We foster a culture in which employees feel valued and supported and have pride in their work for the customer, delivering outstanding rates of customer satisfaction in the UK's most complex safety- and security-critical markets. If you require any adjustments to the recruitment process, to enable you to perform to the best of your ability, please let us know when completing your application. We participate in the Disability Confident scheme and are committed to offering an interview to any candidate with a disability, who meets the minimum criteria for the role. If you believe this could apply to you, please let us know when completing your application.
Are you a SQL focused Database Engineer looking to join a hugely successful infrastructure team within one of our flagship UK accounts? As a SQL Database Engineer, you would be covering a large enterprise database estate of over 200 instances, working in modern agile ways, tackling BAU and projects head on as a collective, whilst maintaining a relaxed and fun environment to work in. Automation and AI will be at the heart of all your work, as you look to automate tasks within the production environments bringing better ways of working and improving delivery speed of manual tasks. You will be given fantastic development and training opportunities within the team, with exposure to numerous training platforms, to support wider infrastructure alongside SQL, Oracle and MongoDB database technologies across the infrastructure estate, which will open a variety of doors for your chosen career path, working for a top ten Great Place to Work organisation. What you'll be doing: Implement SQL Database environments and support resolution of issues/requests Attend Automation workshops and engage around Database technology Help create Ansible Tower playbooks for Automation Maintain database backups for use in the event of system failure Capacity plan, advise and implement additional database storage and ensuring database designs provide for Disaster Recovery Planning Install and configure the database environment and software, and ensure environments are kept secure and up-to-date with regular patching/upgrades What you'll bring: Experience in monitoring, supporting and troubleshooting daily operations in an Microsoft SQL Server DBA environment and solid knowledge of database security principles Good experience with Microsoft Server Operating Systems (2012 and upwards) Knowledge of server scripting e.g. Unix Shell Scripting, Windows Powershell or batch files Demonstrated experience in database administration, including backups, maintenance, performance monitoring, patching and troubleshooting. Proficiency in SQL development and scripting tools, with a strong understanding of Microsoft SQL Server Stack (SSMS, SSAS, SSIS & SSRS). Knowledge of Microsoft SQL Server internals and core database functionality, including indexes, schemas, and triggers It would be great if you had: Experience/knowledge of MongoDB, Oracle, Linux OS distributions or PostgreSQL ITIL Certifications Understanding and working experience with VMware environments If you are interested in this role but not sure if your skills and experience are exactly what we're looking for, please do apply, we'd love to hear from you! Employment Type: Full-time, permanent Location: Stevenage or Portsmouth, hybrid. 3 days on-site each week Security Clearance Level: SC Internal Recruiter: Stina Salary: £45,000 - £55,000 Benefits: 25 days annual leave with the choice to buy additional days, health cash plan, life assurance, pension, and generous flexible benefits fund Although this role is advertised as full-time, we believe that flexibility at work can promote work/life balance, increase your motivation, reduce stress and improves performance and productivity. We support different ways of working and can offer a range of flexible working arrangements. So, if you're interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible. Loved reading about this job and want to know more about us? SopraSteria's Aerospace, Defence and Security business designs, develops and deploys digital solutions to Central Government clients. The work we do makes a real difference to the client's goal of National Security, and we operate in a unique and privileged environment. We are given time for professional development activities, and we coach and mentor our colleagues, sharing knowledge and learning from each other. We foster a culture in which employees feel valued and supported and have pride in their work for the customer, delivering outstanding rates of customer satisfaction in the UK's most complex safety- and security-critical markets. If you require any adjustments to the recruitment process, to enable you to perform to the best of your ability, please let us know when completing your application. We participate in the Disability Confident scheme and are committed to offering an interview to any candidate with a disability, who meets the minimum criteria for the role. If you believe this could apply to you, please let us know when completing your application.
May 01, 2024
Full time
Are you a SQL focused Database Engineer looking to join a hugely successful infrastructure team within one of our flagship UK accounts? As a SQL Database Engineer, you would be covering a large enterprise database estate of over 200 instances, working in modern agile ways, tackling BAU and projects head on as a collective, whilst maintaining a relaxed and fun environment to work in. Automation and AI will be at the heart of all your work, as you look to automate tasks within the production environments bringing better ways of working and improving delivery speed of manual tasks. You will be given fantastic development and training opportunities within the team, with exposure to numerous training platforms, to support wider infrastructure alongside SQL, Oracle and MongoDB database technologies across the infrastructure estate, which will open a variety of doors for your chosen career path, working for a top ten Great Place to Work organisation. What you'll be doing: Implement SQL Database environments and support resolution of issues/requests Attend Automation workshops and engage around Database technology Help create Ansible Tower playbooks for Automation Maintain database backups for use in the event of system failure Capacity plan, advise and implement additional database storage and ensuring database designs provide for Disaster Recovery Planning Install and configure the database environment and software, and ensure environments are kept secure and up-to-date with regular patching/upgrades What you'll bring: Experience in monitoring, supporting and troubleshooting daily operations in an Microsoft SQL Server DBA environment and solid knowledge of database security principles Good experience with Microsoft Server Operating Systems (2012 and upwards) Knowledge of server scripting e.g. Unix Shell Scripting, Windows Powershell or batch files Demonstrated experience in database administration, including backups, maintenance, performance monitoring, patching and troubleshooting. Proficiency in SQL development and scripting tools, with a strong understanding of Microsoft SQL Server Stack (SSMS, SSAS, SSIS & SSRS). Knowledge of Microsoft SQL Server internals and core database functionality, including indexes, schemas, and triggers It would be great if you had: Experience/knowledge of MongoDB, Oracle, Linux OS distributions or PostgreSQL ITIL Certifications Understanding and working experience with VMware environments If you are interested in this role but not sure if your skills and experience are exactly what we're looking for, please do apply, we'd love to hear from you! Employment Type: Full-time, permanent Location: Stevenage or Portsmouth, hybrid. 3 days on-site each week Security Clearance Level: SC Internal Recruiter: Stina Salary: £45,000 - £55,000 Benefits: 25 days annual leave with the choice to buy additional days, health cash plan, life assurance, pension, and generous flexible benefits fund Although this role is advertised as full-time, we believe that flexibility at work can promote work/life balance, increase your motivation, reduce stress and improves performance and productivity. We support different ways of working and can offer a range of flexible working arrangements. So, if you're interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible. Loved reading about this job and want to know more about us? SopraSteria's Aerospace, Defence and Security business designs, develops and deploys digital solutions to Central Government clients. The work we do makes a real difference to the client's goal of National Security, and we operate in a unique and privileged environment. We are given time for professional development activities, and we coach and mentor our colleagues, sharing knowledge and learning from each other. We foster a culture in which employees feel valued and supported and have pride in their work for the customer, delivering outstanding rates of customer satisfaction in the UK's most complex safety- and security-critical markets. If you require any adjustments to the recruitment process, to enable you to perform to the best of your ability, please let us know when completing your application. We participate in the Disability Confident scheme and are committed to offering an interview to any candidate with a disability, who meets the minimum criteria for the role. If you believe this could apply to you, please let us know when completing your application.
We are working with an impressive global enterprise who are looking for a Senior Infrastructure Engineer to join their team. This is a permanent role paying up to £63,000 with hybrid working and can be based out of the Oxford or Newcastle office. You will be joining a highly skilled Infrastructure team responsible for managing and maintaining their hybrid technology stack supporting on-premises and cloud based services. This vacancy will also get involved with upcoming IT projects, leading IT infrastructure changes across EMEA and APAC. Key responsibilities include: Managing and maintaining cloud and on-premise servers Design and deliver infrastructure related projects within Azure, MS365, SharePoint, Endpoint Manager/InTune Act as escalation point for 1st and 2nd line teams Maintain backup and storage solutions Support network infrastructure Promote best practice across Cyber Security solutions Skills and experience: Strong understanding of hybrid infrastructure - a blend of on-premise and cloud based servers Proven experience operating in or certified in ITIL v3/v4 Hands-on experience with Active Directory, SharePoint, Azure AD, SCCM, InTune, Windows Server, Azure, networking solutions Understanding of Cyber Security Fundamentals Salary on offer up to £63,000, with hybrid working (2 days in the office). Can be based in Oxford, Newcastle or Sowerby Bridge. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-notice Security alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: gb/en/how-spot-recruitment-scams-and-protect-yourself
May 01, 2024
Full time
We are working with an impressive global enterprise who are looking for a Senior Infrastructure Engineer to join their team. This is a permanent role paying up to £63,000 with hybrid working and can be based out of the Oxford or Newcastle office. You will be joining a highly skilled Infrastructure team responsible for managing and maintaining their hybrid technology stack supporting on-premises and cloud based services. This vacancy will also get involved with upcoming IT projects, leading IT infrastructure changes across EMEA and APAC. Key responsibilities include: Managing and maintaining cloud and on-premise servers Design and deliver infrastructure related projects within Azure, MS365, SharePoint, Endpoint Manager/InTune Act as escalation point for 1st and 2nd line teams Maintain backup and storage solutions Support network infrastructure Promote best practice across Cyber Security solutions Skills and experience: Strong understanding of hybrid infrastructure - a blend of on-premise and cloud based servers Proven experience operating in or certified in ITIL v3/v4 Hands-on experience with Active Directory, SharePoint, Azure AD, SCCM, InTune, Windows Server, Azure, networking solutions Understanding of Cyber Security Fundamentals Salary on offer up to £63,000, with hybrid working (2 days in the office). Can be based in Oxford, Newcastle or Sowerby Bridge. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-notice Security alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: gb/en/how-spot-recruitment-scams-and-protect-yourself
Our client is looking to recruit an experienced Senior Cloud and Server Technician to join their hugely successful growing team. You will have proven experience supporting Microsoft Networks and Microsoft Cloud Services. You will enjoy working in IT and working for a company with great career development opportunities. Package: Salary of £32k - £44k per annum depending on experience (plus an on-call allowance). A remote role with occasional visits to Penryn office Also working at customer premises so will need to live a commutable distance to be considered for the role. All equipment provided to perform duties. 25 days holiday plus Bank holidays Discretionary annual bonus of up to 10% of salary Excellent pension scheme Health and dental insurance / support Training and development support Many other great perks Responsibilities: Supporting Microsoft Networks and Microsoft Cloud Services. Technical support and project work covering a wide range of products and services. Microsoft Server Operating Systems & Windows Desktop Microsoft 365 and Azure Active Directory Work towards gaining the Microsoft Certified: Enterprise Administrator Expert Certification. Requirements: Minimum 3 years' experience suppporting Microsoft Networks and Microsoft Cloud Services Microsoft 365 and Azure Active Directory Experience working with Firewalls and TCP/IP Networking Virtualisation - Hyper-V Use of common backup and disaster recovery software Switching and WiFi Other valuable skills include IP Telephony / SIP / 3CX / Microsoft Teams Direct Routing Valid UK Driving License. Strong communications skills are key and an ability to talk with customers at all levels with a good clear and friendly telephone manner. Reliable and able to work both with and without guidance. Able to explain issues and deal with customers with varying technical skills. Flexible and willing to learn new skills and share knowledge and mentor other technicians. Training provided and requirement to follow the Microsoft MCP Syllabus and complete at least 1 MCP Exam per year, and the client will cover the cost of the exams and training material. Desirable: Endpoint Security including EDR / MDR / Zero Trust Microsoft Endpoint Manager and Policies (Intune) Microsoft Azure Infrastructure & Networking Dell SANs and Storage Hyper-V Clustering Sonicwall / Unifi / Meraki / HP Aruba DNS Filter / Sentinel One / KnowBe4 / Carbon Black / Application Whitelisting PSA and RMM Software Tools For full details please submit CV. JBRP1_UKTJ
May 01, 2024
Full time
Our client is looking to recruit an experienced Senior Cloud and Server Technician to join their hugely successful growing team. You will have proven experience supporting Microsoft Networks and Microsoft Cloud Services. You will enjoy working in IT and working for a company with great career development opportunities. Package: Salary of £32k - £44k per annum depending on experience (plus an on-call allowance). A remote role with occasional visits to Penryn office Also working at customer premises so will need to live a commutable distance to be considered for the role. All equipment provided to perform duties. 25 days holiday plus Bank holidays Discretionary annual bonus of up to 10% of salary Excellent pension scheme Health and dental insurance / support Training and development support Many other great perks Responsibilities: Supporting Microsoft Networks and Microsoft Cloud Services. Technical support and project work covering a wide range of products and services. Microsoft Server Operating Systems & Windows Desktop Microsoft 365 and Azure Active Directory Work towards gaining the Microsoft Certified: Enterprise Administrator Expert Certification. Requirements: Minimum 3 years' experience suppporting Microsoft Networks and Microsoft Cloud Services Microsoft 365 and Azure Active Directory Experience working with Firewalls and TCP/IP Networking Virtualisation - Hyper-V Use of common backup and disaster recovery software Switching and WiFi Other valuable skills include IP Telephony / SIP / 3CX / Microsoft Teams Direct Routing Valid UK Driving License. Strong communications skills are key and an ability to talk with customers at all levels with a good clear and friendly telephone manner. Reliable and able to work both with and without guidance. Able to explain issues and deal with customers with varying technical skills. Flexible and willing to learn new skills and share knowledge and mentor other technicians. Training provided and requirement to follow the Microsoft MCP Syllabus and complete at least 1 MCP Exam per year, and the client will cover the cost of the exams and training material. Desirable: Endpoint Security including EDR / MDR / Zero Trust Microsoft Endpoint Manager and Policies (Intune) Microsoft Azure Infrastructure & Networking Dell SANs and Storage Hyper-V Clustering Sonicwall / Unifi / Meraki / HP Aruba DNS Filter / Sentinel One / KnowBe4 / Carbon Black / Application Whitelisting PSA and RMM Software Tools For full details please submit CV. JBRP1_UKTJ
Are you a Senior IT Support Engineer or Infrastructure Engineer looking for your next exciting role? You will be joining a highly talented IT Support team of 8 individuals, who ensure that our IT estate is working at an optimal level at all times. You will provide hands on IT Support across Hardware, Software, Networks and cyber security, as well as leading the internal IT Support team. If you like what you see and are keen to join a friendly team within a thriving family-owned business please read on! Role: Senior IT Support Engineer aka Senior IT Support Engineer, Infrastructure Engineer, 3rd Line Support, 2nd Line Support Location: Skegness - Onsite Mon-Fri (8am-4:30pm) with potential flexibility to work from home once you have your feet under the table. Salary: £32k-£37k base salary plus bonus and benefits Benefits: Generous bonus, 30 days annual leave, 5% company pension contribution, EAP, Family fun days and much more What you will bring to the table: Previous experience in an IT Support Engineer, Infrastructure Engineer role supporting hardware, Software and networks. A strong knowledge of Cyber Security including FortiGate firewalls etc. Experience with technologies such as Windows server, AD, VMware virtualization, Microsoft 365, Veeam server backup and restore Any experience of HP Nimble storage administration would be beneficial You will be leading the internal IT Support team, therefore if you have any experience in this area that would be great, but it is not essential as we are keen for people to learn in the role. Any experience in a manufacturing environment would be great. Microsoft certifications would be great, but again not essential. Please send over your CV for immediate consideration. JBRP1_UKTJ
May 01, 2024
Full time
Are you a Senior IT Support Engineer or Infrastructure Engineer looking for your next exciting role? You will be joining a highly talented IT Support team of 8 individuals, who ensure that our IT estate is working at an optimal level at all times. You will provide hands on IT Support across Hardware, Software, Networks and cyber security, as well as leading the internal IT Support team. If you like what you see and are keen to join a friendly team within a thriving family-owned business please read on! Role: Senior IT Support Engineer aka Senior IT Support Engineer, Infrastructure Engineer, 3rd Line Support, 2nd Line Support Location: Skegness - Onsite Mon-Fri (8am-4:30pm) with potential flexibility to work from home once you have your feet under the table. Salary: £32k-£37k base salary plus bonus and benefits Benefits: Generous bonus, 30 days annual leave, 5% company pension contribution, EAP, Family fun days and much more What you will bring to the table: Previous experience in an IT Support Engineer, Infrastructure Engineer role supporting hardware, Software and networks. A strong knowledge of Cyber Security including FortiGate firewalls etc. Experience with technologies such as Windows server, AD, VMware virtualization, Microsoft 365, Veeam server backup and restore Any experience of HP Nimble storage administration would be beneficial You will be leading the internal IT Support team, therefore if you have any experience in this area that would be great, but it is not essential as we are keen for people to learn in the role. Any experience in a manufacturing environment would be great. Microsoft certifications would be great, but again not essential. Please send over your CV for immediate consideration. JBRP1_UKTJ
Holdcroft Motor Group
Stoke-on-trent, Staffordshire
Salary 30,000 - 40,000 GBP per year Requirements: HNC/HND Or BS/MS degree in Computer Science, Engineering or a related subject - MCSE Qualifications in Server, Windows & Office is required. Proven working experience in installing, configuring and troubleshooting: - Microsoft Windows Server 2016 & 2019 & Linux/Ubuntu based environments. - Active Directory & Group Policy - Google Workspace - Autoline/Kerridge DMS - Dell PowerEdge Server Systems - Dell PowerVault Storage Systems - Dell PC and Laptop hardware - Windows 10 - Microsoft Office 2010 to 2019 - Apple Mac OSX 10 & above - Apple mobility products both tablet & smartphone - Network equipment (Cisco switches, Ubiquiti switches & Access Points / Fortinet Firewalls) - Solid scripting skills (e.g., Powershell scripts) - Solid networking knowledge (OSI network layers, TCP/IP, DNS, DHCP, Firewalls, VLAN, switch management, WLAN, Routing (BGP & OSPF) Minimum 5 years working experience as a Systems Administrator in all the above Services & Applications with solid, proven experience in the administration and performance tuning of the same. - Experience with monitoring systems of all platforms - Ability to effectively prioritise and execute tasks in a high-pressure environment to agreed timescales. - Providing reports and information to the Group IT Manager. - You will need to be able to keep all of the systems running smoothly & manage backups, - Deploying critical updates when needed on the Windows Server & Windows 10 platforms. - Put a business case together to install any new functionality to replace or update the current in house systems. - Plan and manage work streams, allocating and managing work for team members & contractors alike. - Contribute to the design, development, testing, and implementation of software, systems, and enhancements to the core processing systems and platforms of the group. - Proven experience of managing an IT Helpdesk is essential. - Maintaining spend within agreed budgets. - Evidence of strong team leading and communication skills will be required. The candidate must have advanced Excel skills and good SQL experience. Responsibilities: Managing and monitoring all installed systems and infrastructure - Installing, configuring, testing and maintaining operating systems, application software and system management tools - Ensuring the highest levels of systems and infrastructure availability at all times - Maintain security, backup, and redundancy strategies - Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks - Participate in the design of information and operational support systems - Provide 2nd and 3rd level support - Liaise with vendors and other IT personnel for problem resolution Driving License essential. Role: We are looking for a Systems Engineer to help build, maintain, and troubleshoot our rapidly expanding infrastructure. You will be part of a talented team of engineers that demonstrate superb technical competency, delivering mission critical infrastructure and ensuring the highest levels of availability, performance and security. Qualified systems engineers will have a background in IT, computer systems engineering, or systems engineering and analysis. Ability to be a competent Systems Engineer on a hands-on basis dealing with Senior Management & Directors alike. Teamwork is essential, the capacity to work with people at all levels is crucial Technologies: - Linux - Active Directory - Windows More: The Holdcroft Motor Group are currently looking for a Systems Engineer on a permanent basis for our central offices based in Stoke on Trent. We are a fast-growing Automotive Retail company that is looking to enhance its IT team as it enters an exciting phase of growth.
Apr 29, 2024
Full time
Salary 30,000 - 40,000 GBP per year Requirements: HNC/HND Or BS/MS degree in Computer Science, Engineering or a related subject - MCSE Qualifications in Server, Windows & Office is required. Proven working experience in installing, configuring and troubleshooting: - Microsoft Windows Server 2016 & 2019 & Linux/Ubuntu based environments. - Active Directory & Group Policy - Google Workspace - Autoline/Kerridge DMS - Dell PowerEdge Server Systems - Dell PowerVault Storage Systems - Dell PC and Laptop hardware - Windows 10 - Microsoft Office 2010 to 2019 - Apple Mac OSX 10 & above - Apple mobility products both tablet & smartphone - Network equipment (Cisco switches, Ubiquiti switches & Access Points / Fortinet Firewalls) - Solid scripting skills (e.g., Powershell scripts) - Solid networking knowledge (OSI network layers, TCP/IP, DNS, DHCP, Firewalls, VLAN, switch management, WLAN, Routing (BGP & OSPF) Minimum 5 years working experience as a Systems Administrator in all the above Services & Applications with solid, proven experience in the administration and performance tuning of the same. - Experience with monitoring systems of all platforms - Ability to effectively prioritise and execute tasks in a high-pressure environment to agreed timescales. - Providing reports and information to the Group IT Manager. - You will need to be able to keep all of the systems running smoothly & manage backups, - Deploying critical updates when needed on the Windows Server & Windows 10 platforms. - Put a business case together to install any new functionality to replace or update the current in house systems. - Plan and manage work streams, allocating and managing work for team members & contractors alike. - Contribute to the design, development, testing, and implementation of software, systems, and enhancements to the core processing systems and platforms of the group. - Proven experience of managing an IT Helpdesk is essential. - Maintaining spend within agreed budgets. - Evidence of strong team leading and communication skills will be required. The candidate must have advanced Excel skills and good SQL experience. Responsibilities: Managing and monitoring all installed systems and infrastructure - Installing, configuring, testing and maintaining operating systems, application software and system management tools - Ensuring the highest levels of systems and infrastructure availability at all times - Maintain security, backup, and redundancy strategies - Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks - Participate in the design of information and operational support systems - Provide 2nd and 3rd level support - Liaise with vendors and other IT personnel for problem resolution Driving License essential. Role: We are looking for a Systems Engineer to help build, maintain, and troubleshoot our rapidly expanding infrastructure. You will be part of a talented team of engineers that demonstrate superb technical competency, delivering mission critical infrastructure and ensuring the highest levels of availability, performance and security. Qualified systems engineers will have a background in IT, computer systems engineering, or systems engineering and analysis. Ability to be a competent Systems Engineer on a hands-on basis dealing with Senior Management & Directors alike. Teamwork is essential, the capacity to work with people at all levels is crucial Technologies: - Linux - Active Directory - Windows More: The Holdcroft Motor Group are currently looking for a Systems Engineer on a permanent basis for our central offices based in Stoke on Trent. We are a fast-growing Automotive Retail company that is looking to enhance its IT team as it enters an exciting phase of growth.
Infrastructure Engineer / 2nd Line Support - Cambridgeshire / WFH - ITIL, Service Desk, Virtualisation £35k - £40k + package Fully Remote Work From Home Concept IT are looking for an experienced Infrastructure / 2nd Line Support Engineer to join a well-established and growing IT solutions organization. You will be providing 2nd line technical support for customers and support in maintaining the companies core infrastructure and data centre.This 2nd Line Support Engineer role is a great opportunity with a growing organization to work with the latest technologies. You will also work alongside senior engineers to help mentor and develop your skills.Great opportunity for an aspiring senior IT engineer to grow and develop. This will be covering night shifts - Monday to Friday. No weekend work or shift patterns. Job Overview You will be providing technical support for customers and monitoring the company's internal systems (following ITIL principles) Opportunity to implement latest technologies including, Hyper-V, VMware, VEEAM, HP Installation of new hardware Liaising with third party suppliers Technical Requirements Previous experience of providing technical support Passion and willingness to learn Previous experience working within a service desk / ITIL environment (highly desirable) Previous experience within a Data Centre (desirable) Some expertise with virtualization, storage & backup solutions Experience working with customers and good communication skills Salary on offer is £35,000 - £40,000 + benefits Full JD is available so please send me your latest CV and we can arrange a call to discuss further.Jack Bannister - IT Recruitment Consultant Key Skills VMware - Hyper-V - 2nd Line Support - Level 2 Support - Infrastructure Engineer - Backup - VEEAM - HP - virtualization - Service Desk - ITIL - 2nd Level Support - Data Centre
Apr 18, 2024
Full time
Infrastructure Engineer / 2nd Line Support - Cambridgeshire / WFH - ITIL, Service Desk, Virtualisation £35k - £40k + package Fully Remote Work From Home Concept IT are looking for an experienced Infrastructure / 2nd Line Support Engineer to join a well-established and growing IT solutions organization. You will be providing 2nd line technical support for customers and support in maintaining the companies core infrastructure and data centre.This 2nd Line Support Engineer role is a great opportunity with a growing organization to work with the latest technologies. You will also work alongside senior engineers to help mentor and develop your skills.Great opportunity for an aspiring senior IT engineer to grow and develop. This will be covering night shifts - Monday to Friday. No weekend work or shift patterns. Job Overview You will be providing technical support for customers and monitoring the company's internal systems (following ITIL principles) Opportunity to implement latest technologies including, Hyper-V, VMware, VEEAM, HP Installation of new hardware Liaising with third party suppliers Technical Requirements Previous experience of providing technical support Passion and willingness to learn Previous experience working within a service desk / ITIL environment (highly desirable) Previous experience within a Data Centre (desirable) Some expertise with virtualization, storage & backup solutions Experience working with customers and good communication skills Salary on offer is £35,000 - £40,000 + benefits Full JD is available so please send me your latest CV and we can arrange a call to discuss further.Jack Bannister - IT Recruitment Consultant Key Skills VMware - Hyper-V - 2nd Line Support - Level 2 Support - Infrastructure Engineer - Backup - VEEAM - HP - virtualization - Service Desk - ITIL - 2nd Level Support - Data Centre
Senior Server Engineer Manchester - 2 days a week £550 - £700 P/D - Inside IR35 6 month contract Our client are an enterprise organisation based in Manchester, they are seeking a highly skilled Senior Server Engineer to join their team on a contract basis. Responsibilities: - Support existing systems, ensuring their optimal performance and reliability. - Respond promptly to incidents and troubleshoot issues effectively. - Monitor services and systems to ensure uptime and performance targets are met. - Collaborate with cross-functional teams to implement and maintain server infrastructure solutions. Requirements: - Extensive experience with RedHat Linux and all versions of Windows Server. - Proficiency in managing Dell and Lenovo server hardware. - Strong knowledge of SAN (Storage Area Network) technologies. - Expertise in virtualization technologies (e.g., VMware, Hyper-V). - Familiarity with a range of related technologies and tools. Additional Preferred Skills and Qualifications: - Knowledge and experience with public cloud solutions (e.g., AWS, Azure, GCP). - Familiarity with backup solutions and disaster recovery processes. - Understanding of ITIL (Information Technology Infrastructure Library) methods and best practices. - Experience with Citrix server virtualization technologies. Preferred Certifications: - Relevant certifications in Microsoft (e.g., MCSE) and RedHat (e.g., RHCE) are preferred and advantageous for this role. Senior Server Engineer Manchester - 2 days a week £550 - £700 P/D - Inside IR35 6 month contract Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
Apr 16, 2024
Full time
Senior Server Engineer Manchester - 2 days a week £550 - £700 P/D - Inside IR35 6 month contract Our client are an enterprise organisation based in Manchester, they are seeking a highly skilled Senior Server Engineer to join their team on a contract basis. Responsibilities: - Support existing systems, ensuring their optimal performance and reliability. - Respond promptly to incidents and troubleshoot issues effectively. - Monitor services and systems to ensure uptime and performance targets are met. - Collaborate with cross-functional teams to implement and maintain server infrastructure solutions. Requirements: - Extensive experience with RedHat Linux and all versions of Windows Server. - Proficiency in managing Dell and Lenovo server hardware. - Strong knowledge of SAN (Storage Area Network) technologies. - Expertise in virtualization technologies (e.g., VMware, Hyper-V). - Familiarity with a range of related technologies and tools. Additional Preferred Skills and Qualifications: - Knowledge and experience with public cloud solutions (e.g., AWS, Azure, GCP). - Familiarity with backup solutions and disaster recovery processes. - Understanding of ITIL (Information Technology Infrastructure Library) methods and best practices. - Experience with Citrix server virtualization technologies. Preferred Certifications: - Relevant certifications in Microsoft (e.g., MCSE) and RedHat (e.g., RHCE) are preferred and advantageous for this role. Senior Server Engineer Manchester - 2 days a week £550 - £700 P/D - Inside IR35 6 month contract Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
Assistant IT Manager needed to cover one of our clients Schools in the Slough area. Salary up to £29,000 + benefits. We are a leading managed service provider in the Education Sector and we are looking for an Assistant IT Manager to join our very busy, expanding team supporting IT in the Slough Area. This is an exciting op portunity for an Assistant IT Manager to join a highly recognized and always expanding IT solutions and managed service provider, working for a company that puts engineering excellence first. Our requirement is for an Assistant IT Manager with some background in supporting infrastructures and Microsoft technologies, although induction and on-the-job training with our experienced on-site team will be provided. As an Assistant IT Manager, you will be working in an educational environment with a team of dedicated professionals. Our team of experienced seniors will be supporting you either remotely or as a site visit, enabling you to further your career within the sector and provide an outstanding service to our clients. Your responsibilities will include: 1. Key Tasks Under the guidance of the Network Manager: Provide specialist ICT support that ensures the school/centre establishes and maintains high quality learning facilities. Become the "second in command" to the Network Manager, and if working for a Trust Network Manager, potentially lead that satellite site - so the ability to work independently is a must. Use specialist skills/training/experience to support school/centre's staff & pupils ICT requirements. Maintenance of specialist equipment, check for quality/safety, undertake specialist repairs/modifications within own capabilities and arrange for other repairs/modifications to be carried out by others. Demonstrate and assist in the safe and effective use of specialist equipment/materials. Provide specialist advice and guidance as required to School/Centre. Ability to effectively communicate (verbally and in writing) technical information at an appropriate level, and in a suitable style, having assessed the audience. Implement agreed work programmes/practices under the guidance of Senior Staff. Monitor and manage stock within an agreed budget, cataloguing resources and undertaking audits as required. Be aware of and comply with policies and procedures relating to child protection, health, safety and security and confidentiality, reporting all concerns to an appropriate person. Mentor junior colleagues To be aware of the school/centre's responsibilities under the Data Protection Act 1984 for the security, accuracy and relevance of personal data held on such systems and ensure that all administrative and financial processes comply with this. 2. Technical Expertise Connect up and check hardware for normal operation. Set up a suitable desktop environment for users of a standalone or networked PC. Install simple software applications as required. Perform basic set up and checking of networked PCs. Perform basic maintenance tasks for user accounts. Use simple utilities to change information on the intranet. Follow instructions to run basic network monitoring reports or utilities. 3. Processes Follow an acceptance test procedure on new ICT equipment and report results appropriately. Update records of installed hardware and software. Maintain a software library and store original copies of installed applications. Transfer and transportation of IT Equipment to required areas or rooms within the site. Follow processes and tasks described in school's disaster recovery and maintenance plans Follow instructions to implement school backup and virus protection procedures. Record requests accurately in a support log. Retrieve details of previous requests if an enquiry is made. Investigate a request for support, record diagnostic information and either resolve or escalate to the appropriate level. Record the time spent on tasks and compare to expectation/allocation as appropriate. 4. Checks To do regular checks on our client systems, which include - but are not limited to, the following: Disk space checks Backup checks Event log checks Cluster Shared Volume/Shared Storage for Hypervisors SNMP Traps Requirements: Experience in a helpdesk or support environment. Professional qualifications (Degree / Masters in Computing) or Microsoft Certified Systems Administrator (MCSA) or Microsoft Certified Systems Engineer (MSCE) You will be willing to work in teams to resolve common problems, and also be part of our rollout project teams. Microsoft Server Skills are desirable. Professional and polished communication skills. Experience in the education sector is desirable but not essential. Must have a clean and valid DBS disclosure. Keen desire to learn and expand on your existing knowledge/ skills. Benefits and Opportunities: We can offer you: An environment that is underpinned by a passionate, people driven company. It is our mission to support and develop our staff. Exceptional career development and advancement opportunities including Microsoft/Apple training. Opportunities to gain experience in high level IT projects. The potential to progress to the senior levels of our management team. A remuneration scale that encourages and rewards progression and improvement. 25 Days Holiday (loyalty service holiday scheme). Sage Benefits. If you are interested in this role and would like to find out more we would love to hear from you!
Feb 02, 2024
Full time
Assistant IT Manager needed to cover one of our clients Schools in the Slough area. Salary up to £29,000 + benefits. We are a leading managed service provider in the Education Sector and we are looking for an Assistant IT Manager to join our very busy, expanding team supporting IT in the Slough Area. This is an exciting op portunity for an Assistant IT Manager to join a highly recognized and always expanding IT solutions and managed service provider, working for a company that puts engineering excellence first. Our requirement is for an Assistant IT Manager with some background in supporting infrastructures and Microsoft technologies, although induction and on-the-job training with our experienced on-site team will be provided. As an Assistant IT Manager, you will be working in an educational environment with a team of dedicated professionals. Our team of experienced seniors will be supporting you either remotely or as a site visit, enabling you to further your career within the sector and provide an outstanding service to our clients. Your responsibilities will include: 1. Key Tasks Under the guidance of the Network Manager: Provide specialist ICT support that ensures the school/centre establishes and maintains high quality learning facilities. Become the "second in command" to the Network Manager, and if working for a Trust Network Manager, potentially lead that satellite site - so the ability to work independently is a must. Use specialist skills/training/experience to support school/centre's staff & pupils ICT requirements. Maintenance of specialist equipment, check for quality/safety, undertake specialist repairs/modifications within own capabilities and arrange for other repairs/modifications to be carried out by others. Demonstrate and assist in the safe and effective use of specialist equipment/materials. Provide specialist advice and guidance as required to School/Centre. Ability to effectively communicate (verbally and in writing) technical information at an appropriate level, and in a suitable style, having assessed the audience. Implement agreed work programmes/practices under the guidance of Senior Staff. Monitor and manage stock within an agreed budget, cataloguing resources and undertaking audits as required. Be aware of and comply with policies and procedures relating to child protection, health, safety and security and confidentiality, reporting all concerns to an appropriate person. Mentor junior colleagues To be aware of the school/centre's responsibilities under the Data Protection Act 1984 for the security, accuracy and relevance of personal data held on such systems and ensure that all administrative and financial processes comply with this. 2. Technical Expertise Connect up and check hardware for normal operation. Set up a suitable desktop environment for users of a standalone or networked PC. Install simple software applications as required. Perform basic set up and checking of networked PCs. Perform basic maintenance tasks for user accounts. Use simple utilities to change information on the intranet. Follow instructions to run basic network monitoring reports or utilities. 3. Processes Follow an acceptance test procedure on new ICT equipment and report results appropriately. Update records of installed hardware and software. Maintain a software library and store original copies of installed applications. Transfer and transportation of IT Equipment to required areas or rooms within the site. Follow processes and tasks described in school's disaster recovery and maintenance plans Follow instructions to implement school backup and virus protection procedures. Record requests accurately in a support log. Retrieve details of previous requests if an enquiry is made. Investigate a request for support, record diagnostic information and either resolve or escalate to the appropriate level. Record the time spent on tasks and compare to expectation/allocation as appropriate. 4. Checks To do regular checks on our client systems, which include - but are not limited to, the following: Disk space checks Backup checks Event log checks Cluster Shared Volume/Shared Storage for Hypervisors SNMP Traps Requirements: Experience in a helpdesk or support environment. Professional qualifications (Degree / Masters in Computing) or Microsoft Certified Systems Administrator (MCSA) or Microsoft Certified Systems Engineer (MSCE) You will be willing to work in teams to resolve common problems, and also be part of our rollout project teams. Microsoft Server Skills are desirable. Professional and polished communication skills. Experience in the education sector is desirable but not essential. Must have a clean and valid DBS disclosure. Keen desire to learn and expand on your existing knowledge/ skills. Benefits and Opportunities: We can offer you: An environment that is underpinned by a passionate, people driven company. It is our mission to support and develop our staff. Exceptional career development and advancement opportunities including Microsoft/Apple training. Opportunities to gain experience in high level IT projects. The potential to progress to the senior levels of our management team. A remuneration scale that encourages and rewards progression and improvement. 25 Days Holiday (loyalty service holiday scheme). Sage Benefits. If you are interested in this role and would like to find out more we would love to hear from you!
Cloud Solution Architect (Azure) Location: Guernsey/Jersey/Isle of Man (Re-location) Salary: £70,000/£100,000 + Relocation Package + Benefits JOB PURPOSE We are looking for a Consultant specialising in Cloud technologies that will be responsible for architecting cloud and software solutions based upon cloud services, including public cloud vendors, to deliver transformational services to clients. You'll contribute to the strategic direction and drive necessary activity to deliver the business-focused change projects. Through our partnerships with Microsoft and other leading transformation organisations you will be able to play an integral part in strategy and our customers'. You will collaborate on project planning, suggest future improvements to Enterprise Cloud service and propose technology solutions as part of Professional Services team; driving good architectural practice, including the opportunity to provide benefit from your experience and knowledge in Cloud and application migration. MAIN DUTIES AND RESPONSIBILITIES You will have successfully delivered Cloud and Infrastructure Architectures, with exposure to multiple, diverse technologies and processing environments and the ability to integrate Cloud services with customer on-premise networks. Microsoft Azure, AWS or VMWare architecture and design is highly desirable and when considering specific technical domain skills, Networking is desirable. Additionally, previous involvement with Data Centre/on-premises to Cloud migration is essential. You will own the Modern Workplace practice, setting direction, agreeing budgets, providing pre-sales support, implementations and 3rd level support as necessary. We offer a wide array of services and solutions that enable our clients to transform their business such as; private and public Cloud, Cloud enablement and migration services, Cloud connectivity, communication and collaboration, Modern Workplace solutions, security, networking and backup and disaster recovery. You will be closely aligned with the Account Management/Sales teams across the group providing account support relating to Cloud solution opportunities as well as solution designs, including but not limited to Private and public cloud, DC hosting, storage, DaaS and server virtualisation. Understanding and being part of the customer journey as a credible and trusted partner is essential. Develop an understanding of the customer business goals and strategy, and devise solutions to help them achieve their business outcomes. As a Modern Workplace & Cloud Solutions Consultant, you will have the opportunity to provide subject matter expertise on technical solutions, and act as a technical point of contact for prospects, customers, and sales teams across everything in our cloud and cloud connectivity portfolio. You will be responsible for identifying, developing and assisting with the implementation of cloud services to drive new revenue and achieve targets within the Enterprise market. You will be able to develop a cloud journey based around designed solution, business readiness, existing deployment architecture and business outcomes. You will then be able to action the journey and undertake the migration to the cloud solution on behalf of the customer. Manage and lead a small team of engineers to deliver client implementations to a high standard and quality. You will own the financial and commercial forecasting of solutions to budget for AOP planning. SkILL and experience REQUIREMENTS Possession of professional level qualifications in one or more Cloud disciplines from Microsoft, AWS or VMware Microsoft 365 and Azure experience Experience in a similar senior consultant role Experience of IT infrastructure, including hardware, operating systems, storage, virtualisation, security devices as well as backup and replication technologies. Server Migrations from on premise to cloud infrastructure, including application migrations and supporting infrastructure and technologies Microsoft 365, provisioning, and migration including DNS, AD, OneDrive and other integrated infrastructure requirements Proven background of providing great customer service. Demonstrated ability to effectively communicate by phone, in person or written. Shows initiative and acts independently to resolve problems. Demonstrated high levels of accuracy with excellent time management and organisational skills. Experience of customer relationships with the confidence and presence to successfully discuss and advise customers. Demonstrated ability to achieve successful outcomes in handling difficult situations and work with various customers and management levels. Knowledge and experience of ITIL, ISO27001 and PCI-DSS advantageous MAIN DUTIES AND RESPONSIBILITIES Migration of customer workloads to Cloud platforms. Collaboration on migration and discovery workshops and overall design. Provide professional consultancy supporting around infrastructure technologies, including Microsoft Technologies, Modern Workplace solutions, Teams, Teams Telephony and Cloud. Liaise with customers and prospects regarding design of virtual infrastructures, networks, migration, and backup/DR strategies. Develop strong collaborative relationships with enterprise teams & cloud services operational team. Liaise with the cloud team and third-party support partners on incident and problem cases. Proactively contribute to continuous service improvement with ideas and suggestions for processes, tools and other improvements Mentor and guide other team members in their specialist areas of technology. Draft and create documentation for new systems, services and technologies including procedures for handover into support Prioritise and manage your time alongside stakeholder expectations to deliver for internal and external customers whilst balancing BAU activity and projects. Assist commercial and pre-sales team in preparation of proposals, statement of work, and supporting documents for prospects. Present Cloud Services' vision, technologies and strategy to executives, technical management, and technical engineers Maintain and grow relationships with staff and technology partners, to enhance customer value. Liaise with customers and prospects regarding design of virtual infrastructures, networks, migration, and backup/DR strategies. Participate in out-of-hours, on-call retainer system if required. Provide reports on performance to senior management on a regular basis Due to the nature of this position, the postholder must hold a satisfactory Basic Police Disclosure. All disclosures of a criminal background are treated with the strictest confidence and checks will only be made in connection with suitability for a post and for no other purpose. Convictions likely to be considered relevant to this post include dishonesty and those indicating a breach of trust, due to the security requirements of the role. Please note that disclosure of a criminal record will not necessarily debar you from employment in this post - this will depend on the nature of the offence/s and the circumstances surrounding it/them.
Feb 01, 2024
Full time
Cloud Solution Architect (Azure) Location: Guernsey/Jersey/Isle of Man (Re-location) Salary: £70,000/£100,000 + Relocation Package + Benefits JOB PURPOSE We are looking for a Consultant specialising in Cloud technologies that will be responsible for architecting cloud and software solutions based upon cloud services, including public cloud vendors, to deliver transformational services to clients. You'll contribute to the strategic direction and drive necessary activity to deliver the business-focused change projects. Through our partnerships with Microsoft and other leading transformation organisations you will be able to play an integral part in strategy and our customers'. You will collaborate on project planning, suggest future improvements to Enterprise Cloud service and propose technology solutions as part of Professional Services team; driving good architectural practice, including the opportunity to provide benefit from your experience and knowledge in Cloud and application migration. MAIN DUTIES AND RESPONSIBILITIES You will have successfully delivered Cloud and Infrastructure Architectures, with exposure to multiple, diverse technologies and processing environments and the ability to integrate Cloud services with customer on-premise networks. Microsoft Azure, AWS or VMWare architecture and design is highly desirable and when considering specific technical domain skills, Networking is desirable. Additionally, previous involvement with Data Centre/on-premises to Cloud migration is essential. You will own the Modern Workplace practice, setting direction, agreeing budgets, providing pre-sales support, implementations and 3rd level support as necessary. We offer a wide array of services and solutions that enable our clients to transform their business such as; private and public Cloud, Cloud enablement and migration services, Cloud connectivity, communication and collaboration, Modern Workplace solutions, security, networking and backup and disaster recovery. You will be closely aligned with the Account Management/Sales teams across the group providing account support relating to Cloud solution opportunities as well as solution designs, including but not limited to Private and public cloud, DC hosting, storage, DaaS and server virtualisation. Understanding and being part of the customer journey as a credible and trusted partner is essential. Develop an understanding of the customer business goals and strategy, and devise solutions to help them achieve their business outcomes. As a Modern Workplace & Cloud Solutions Consultant, you will have the opportunity to provide subject matter expertise on technical solutions, and act as a technical point of contact for prospects, customers, and sales teams across everything in our cloud and cloud connectivity portfolio. You will be responsible for identifying, developing and assisting with the implementation of cloud services to drive new revenue and achieve targets within the Enterprise market. You will be able to develop a cloud journey based around designed solution, business readiness, existing deployment architecture and business outcomes. You will then be able to action the journey and undertake the migration to the cloud solution on behalf of the customer. Manage and lead a small team of engineers to deliver client implementations to a high standard and quality. You will own the financial and commercial forecasting of solutions to budget for AOP planning. SkILL and experience REQUIREMENTS Possession of professional level qualifications in one or more Cloud disciplines from Microsoft, AWS or VMware Microsoft 365 and Azure experience Experience in a similar senior consultant role Experience of IT infrastructure, including hardware, operating systems, storage, virtualisation, security devices as well as backup and replication technologies. Server Migrations from on premise to cloud infrastructure, including application migrations and supporting infrastructure and technologies Microsoft 365, provisioning, and migration including DNS, AD, OneDrive and other integrated infrastructure requirements Proven background of providing great customer service. Demonstrated ability to effectively communicate by phone, in person or written. Shows initiative and acts independently to resolve problems. Demonstrated high levels of accuracy with excellent time management and organisational skills. Experience of customer relationships with the confidence and presence to successfully discuss and advise customers. Demonstrated ability to achieve successful outcomes in handling difficult situations and work with various customers and management levels. Knowledge and experience of ITIL, ISO27001 and PCI-DSS advantageous MAIN DUTIES AND RESPONSIBILITIES Migration of customer workloads to Cloud platforms. Collaboration on migration and discovery workshops and overall design. Provide professional consultancy supporting around infrastructure technologies, including Microsoft Technologies, Modern Workplace solutions, Teams, Teams Telephony and Cloud. Liaise with customers and prospects regarding design of virtual infrastructures, networks, migration, and backup/DR strategies. Develop strong collaborative relationships with enterprise teams & cloud services operational team. Liaise with the cloud team and third-party support partners on incident and problem cases. Proactively contribute to continuous service improvement with ideas and suggestions for processes, tools and other improvements Mentor and guide other team members in their specialist areas of technology. Draft and create documentation for new systems, services and technologies including procedures for handover into support Prioritise and manage your time alongside stakeholder expectations to deliver for internal and external customers whilst balancing BAU activity and projects. Assist commercial and pre-sales team in preparation of proposals, statement of work, and supporting documents for prospects. Present Cloud Services' vision, technologies and strategy to executives, technical management, and technical engineers Maintain and grow relationships with staff and technology partners, to enhance customer value. Liaise with customers and prospects regarding design of virtual infrastructures, networks, migration, and backup/DR strategies. Participate in out-of-hours, on-call retainer system if required. Provide reports on performance to senior management on a regular basis Due to the nature of this position, the postholder must hold a satisfactory Basic Police Disclosure. All disclosures of a criminal background are treated with the strictest confidence and checks will only be made in connection with suitability for a post and for no other purpose. Convictions likely to be considered relevant to this post include dishonesty and those indicating a breach of trust, due to the security requirements of the role. Please note that disclosure of a criminal record will not necessarily debar you from employment in this post - this will depend on the nature of the offence/s and the circumstances surrounding it/them.
Senior DevOps Support Engineer DevOps Roles location is Peterborough or London. £70-90k This role is hybrid - average 2 days a week in the office. - Guide and collaborate with delivery teams to design, build and deploy Azure solutions - Apply constant focus on securing the IT infrastructure, systems, and data - Configure and maintain the Microsoft Azure landing zone, applications, and networking in an IaC environment - Identify and help automate manual processes - Establish patterns and new design standards to assist infrastructure teams - Document and publish standards for cloud infrastructure technology - Assist with the implementation and support of Disaster Recovery environments - Respond to escalated incidents and provide end users with a technical solution within Service Level Agreements - Be a champion for DevOps technical competence and support team learning Essential - 7+ years of experience in a similar SLA driven support role - Strong understanding of the Microsoft Azure platform and the Landing Zone pattern - Hands on experience with Terraform managed infrastructure on Azure - Experience with containerization technologies such as Docker, docker-compose, and container orchestration services such as Kubernetes - High Proficiency with Powershell, bash, Python, YAML, HELM - Understanding of DevOps mindset, tools, and concepts - Experience building and maintaining CI/CD pipelines using tools like Github Actions - Exceptional understanding of Azure compute, storage, network, monitoring and backup technologies - Knowledge of Zero-Trust security concepts and best practice Desirable - Good knowledge of Azure virtual networking and diagnostics - Experience with Azure serverless resources such as Azure Functions, Logic Apps & Event Grid - Understanding of cloud cost saving (Autoscaling, compute & storage optimisation) - Experience with CDN Providers like Akamai/Cloudflare - Industry recognised qualifications in relevant areas of the Microsoft Azure Platform - Experience with monitoring solutions such as Prometheus, Grafana or DataDog - Experience with RBAC configuration, Azure Policy and Security Center Personal attributes - Collaborative team player - Excellent verbal and written communication skills that project credibility and quality - Ability to question constructively and present a perspective backed up by a logical rationale - Positive, enthusiastic, and supportive individual - Ability to work effecively and remain calm under pressure - Proactively maintains and develops technical accreditations, knowledge, skills and experience - Willingness to travel to client-based UK sites and data centres and operate outside of core hours as and when required In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy.
Dec 17, 2022
Full time
Senior DevOps Support Engineer DevOps Roles location is Peterborough or London. £70-90k This role is hybrid - average 2 days a week in the office. - Guide and collaborate with delivery teams to design, build and deploy Azure solutions - Apply constant focus on securing the IT infrastructure, systems, and data - Configure and maintain the Microsoft Azure landing zone, applications, and networking in an IaC environment - Identify and help automate manual processes - Establish patterns and new design standards to assist infrastructure teams - Document and publish standards for cloud infrastructure technology - Assist with the implementation and support of Disaster Recovery environments - Respond to escalated incidents and provide end users with a technical solution within Service Level Agreements - Be a champion for DevOps technical competence and support team learning Essential - 7+ years of experience in a similar SLA driven support role - Strong understanding of the Microsoft Azure platform and the Landing Zone pattern - Hands on experience with Terraform managed infrastructure on Azure - Experience with containerization technologies such as Docker, docker-compose, and container orchestration services such as Kubernetes - High Proficiency with Powershell, bash, Python, YAML, HELM - Understanding of DevOps mindset, tools, and concepts - Experience building and maintaining CI/CD pipelines using tools like Github Actions - Exceptional understanding of Azure compute, storage, network, monitoring and backup technologies - Knowledge of Zero-Trust security concepts and best practice Desirable - Good knowledge of Azure virtual networking and diagnostics - Experience with Azure serverless resources such as Azure Functions, Logic Apps & Event Grid - Understanding of cloud cost saving (Autoscaling, compute & storage optimisation) - Experience with CDN Providers like Akamai/Cloudflare - Industry recognised qualifications in relevant areas of the Microsoft Azure Platform - Experience with monitoring solutions such as Prometheus, Grafana or DataDog - Experience with RBAC configuration, Azure Policy and Security Center Personal attributes - Collaborative team player - Excellent verbal and written communication skills that project credibility and quality - Ability to question constructively and present a perspective backed up by a logical rationale - Positive, enthusiastic, and supportive individual - Ability to work effecively and remain calm under pressure - Proactively maintains and develops technical accreditations, knowledge, skills and experience - Willingness to travel to client-based UK sites and data centres and operate outside of core hours as and when required In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy.