Clinic Overview This clinic is a fast-growing healthcare network offering comprehensive, multidisciplinary medical services across several locations in Ontario. With a strong focus on collaborative care, the group integrates family physicians, nurse practitioners, nurses, pharmacists, bloodwork technicians, and social workers under one roof, ensuring patients receive complete, coordinated care in one convenient setting. Each clinic is modern and fully equipped, featuring two examination rooms per physician, an in-house pharmacy, and a comfortable, patient-friendly environment. Physicians benefit from efficient administrative systems, an experienced management team, and full operational support from the head office, including billing, finance, marketing, and compliance services. Why This Opportunity Stands Out Attractive Compensation Model: Earn $40,000-$70,000 per month in billings. 20% overhead Performance-based bonuses available, including incentives tied to in-house pharmacy services, referrals, and clinic growth. Sign-on and relocation support available upon request. Physicians interested in entrepreneurship may also join the Clinic Partnership Program, which allows them to operate their own clinic under the brand with head office support. Comprehensive Support System: In-house billing services managed by a dedicated financial team. Fully trained MOAs (1-2 per physician), each with 5+ years of experience and medical backgrounds. Multidisciplinary team: On-site nurses, nurse practitioners, and senior physicians ensure smooth patient care and knowledge sharing. Central management structure: Includes clinic managers, operations directors, a financial controller, and a marketing team that assists with patient acquisition and retention. Flexible Work Structure: Work 4 days per week with 20-30 patients per day. No evening or weekend shifts required. Option to work from home available for virtual consultations. Physicians have freedom to set their own hours based on clinic capacity and personal preference. Professional Development: This group actively supports doctors who wish to develop special interests in areas such as women's health, geriatrics, chronic disease management, or other clinical subspecialties. The management team provides mentoring, training, and patient flow support to help build these focus areas. Why This Location Stands Out Unique Area Highlights : You get the advantage of "edge city" living - a neighbourhood with more breathing room than downtown but full access to the metropolis. Scenic natural landmarks line some parts, offering a blend of urban convenience and nature. Housing & Cost of Living : This area offers a relatively more affordable entry into the Toronto market - overall cost of living is about 11 % lower than the Toronto average in many comparisons. Amenities : You get full access to a major city's infrastructure: top-tier hospitals and medical facilities; extensive retail, dining, and cultural districts; and strong public transit connections (subways, buses) linking you across the greater metropolitan region. Safety : In many neighbourhoods close to this area, crime rates are comparable to or slightly below national averages. Overall, residents often regard this side as safer than inner-city downtown cores. Schools & Childcare : The region is home to many public and private schools offering strong academic programs, with language immersion options in many districts. Transport / Airport Access : Proximity to Toronto Pearson International Airport gives you strong global connectivity. At the same time, local transit (subway lines, bus networks) provides efficient access to hospitals, clinics, and research hubs across the city. Recreational & Lifestyle Highlights : You will enjoy a rich mix of green space and city life - local ravines, parks, trails, and waterside access, plus vibrant cultural and food scenes reflecting diverse communities. Climate : You get the full four seasons: warm, pleasant summers; colourful autumns; snow in winter but mitigated by city services; and fresh springs. It is a climate that supports both urban life and nature escapes. Multiculturality : This area is among the most diverse in the region: a very high proportion of residents are immigrants or children of immigrants, and visible-minority communities make up a large share of the population. CloserMed's Free Services for Physicians We understand how important of a decision this is and the challenges involved. CloserMed is here to help. Here are some of the ways we can provide support: Step-by-step licensing support Immigration and LMIA support Income planning and projections Area guidance: housing, schools, transportation, etc. Requirements Family Physician Specialty Training from the UK, Canada, Ireland or USA. Fluent English; Mandarin, Cantonese, Hindi, Punjabi proficiency is considered an asset. How to Apply Interested candidates are invited to apply by sending their CV or contacting our recruitment team directly via whatsApp, phone or email for an initial conversation. Please contact our dedicated consultant at , or WhatsApp/call: Whatsapp: Canada (call/sms): +1 -7535
Apr 16, 2026
Full time
Clinic Overview This clinic is a fast-growing healthcare network offering comprehensive, multidisciplinary medical services across several locations in Ontario. With a strong focus on collaborative care, the group integrates family physicians, nurse practitioners, nurses, pharmacists, bloodwork technicians, and social workers under one roof, ensuring patients receive complete, coordinated care in one convenient setting. Each clinic is modern and fully equipped, featuring two examination rooms per physician, an in-house pharmacy, and a comfortable, patient-friendly environment. Physicians benefit from efficient administrative systems, an experienced management team, and full operational support from the head office, including billing, finance, marketing, and compliance services. Why This Opportunity Stands Out Attractive Compensation Model: Earn $40,000-$70,000 per month in billings. 20% overhead Performance-based bonuses available, including incentives tied to in-house pharmacy services, referrals, and clinic growth. Sign-on and relocation support available upon request. Physicians interested in entrepreneurship may also join the Clinic Partnership Program, which allows them to operate their own clinic under the brand with head office support. Comprehensive Support System: In-house billing services managed by a dedicated financial team. Fully trained MOAs (1-2 per physician), each with 5+ years of experience and medical backgrounds. Multidisciplinary team: On-site nurses, nurse practitioners, and senior physicians ensure smooth patient care and knowledge sharing. Central management structure: Includes clinic managers, operations directors, a financial controller, and a marketing team that assists with patient acquisition and retention. Flexible Work Structure: Work 4 days per week with 20-30 patients per day. No evening or weekend shifts required. Option to work from home available for virtual consultations. Physicians have freedom to set their own hours based on clinic capacity and personal preference. Professional Development: This group actively supports doctors who wish to develop special interests in areas such as women's health, geriatrics, chronic disease management, or other clinical subspecialties. The management team provides mentoring, training, and patient flow support to help build these focus areas. Why This Location Stands Out Unique Area Highlights : You get the advantage of "edge city" living - a neighbourhood with more breathing room than downtown but full access to the metropolis. Scenic natural landmarks line some parts, offering a blend of urban convenience and nature. Housing & Cost of Living : This area offers a relatively more affordable entry into the Toronto market - overall cost of living is about 11 % lower than the Toronto average in many comparisons. Amenities : You get full access to a major city's infrastructure: top-tier hospitals and medical facilities; extensive retail, dining, and cultural districts; and strong public transit connections (subways, buses) linking you across the greater metropolitan region. Safety : In many neighbourhoods close to this area, crime rates are comparable to or slightly below national averages. Overall, residents often regard this side as safer than inner-city downtown cores. Schools & Childcare : The region is home to many public and private schools offering strong academic programs, with language immersion options in many districts. Transport / Airport Access : Proximity to Toronto Pearson International Airport gives you strong global connectivity. At the same time, local transit (subway lines, bus networks) provides efficient access to hospitals, clinics, and research hubs across the city. Recreational & Lifestyle Highlights : You will enjoy a rich mix of green space and city life - local ravines, parks, trails, and waterside access, plus vibrant cultural and food scenes reflecting diverse communities. Climate : You get the full four seasons: warm, pleasant summers; colourful autumns; snow in winter but mitigated by city services; and fresh springs. It is a climate that supports both urban life and nature escapes. Multiculturality : This area is among the most diverse in the region: a very high proportion of residents are immigrants or children of immigrants, and visible-minority communities make up a large share of the population. CloserMed's Free Services for Physicians We understand how important of a decision this is and the challenges involved. CloserMed is here to help. Here are some of the ways we can provide support: Step-by-step licensing support Immigration and LMIA support Income planning and projections Area guidance: housing, schools, transportation, etc. Requirements Family Physician Specialty Training from the UK, Canada, Ireland or USA. Fluent English; Mandarin, Cantonese, Hindi, Punjabi proficiency is considered an asset. How to Apply Interested candidates are invited to apply by sending their CV or contacting our recruitment team directly via whatsApp, phone or email for an initial conversation. Please contact our dedicated consultant at , or WhatsApp/call: Whatsapp: Canada (call/sms): +1 -7535
Overview MCAP Global Finance (UK) LLP, the UK affiliate of New York based global asset manager Marathon Asset Management L.P. Marathon is a leading global credit manager with over $24 billion of capital under management. The firm was founded in 1998 and is managed by Bruce Richards, CEO & Chairman, and Louis Hanover, CIO. Marathon makes private and public investments across all its key verticals: corporate credit, asset backed and structured credit, real estate credit and emerging markets. Marathon has operated in Europe since 2004 and has offices in London and Luxembourg. For more information, please visit the company's website at . Corporate Credit Overview: The Corporate Credit team seeks an Analyst or Associate level professional (based on experience) for its London team. The successful candidate will be part of a growing strategy and can play a meaningful role in the team's success. Lean teams provide significant exposure to senior members of the team and the opportunity for direct involvement in all aspects of the investment process including analysis/underwrite, IC process, execution and post-closing portfolio management. The investment mandate enables significant structuring flexibility and creativity, including investments in senior secured loans, unitranche facilities, junior debt, structured and minority equity, and asset-backed structures. The team invests across Western Europe, Asia and the Middle East, and is open to all major industry sectors. The strategy includes investing in both private and public issuers, including opportunistic secondary purchases of dislocated debt. Responsibilities Primary Responsibilities: Support team in identifying, analysing and executing investments across the capital structure in a variety of industries and geographies in corporate credit (public and private) Participate in all stages of the investment process including: Build and maintain detailed financial models Prepare detailed investment committee memorandums Perform extensive due diligence Conduct industry deep dives Work with third party advisors Review legal documentation Present opportunities to senior investment professionals and investment committee Participate in frequent calls with key management executives, industry experts, law firms, operational and balance sheet restructuring advisers, and sell-side/buy-side network to continually evaluate business strategy and company outlook Actively monitor performance of existing portfolio companies and stay current with relevant industry trends Qualifications Qualifications and Experience: Required education: BA or BSc degree 2 - 3 years of experience in private credit, investment banking, leveraged finance or financial advisory Experience in financial statement analysis, good understanding of how to read company financial reports Experience with credit legal documentation is a plus Strong quantitative and financial modelling skills Well-developed oral and written communication skills Excellent Microsoft Excel skills Highly motivated, disciplined, responsible personality with attention to detail, high energy level and strong work ethic Proactive thinking with detail-oriented and creative approach to problem solving Fluency in other major European languages such as German, French, Spanish and Italian is desirable but not essential Compensation: The salary range for this role is £75,000 - £130,000 in base pay (exclusive of bonus or benefits above and beyond the base pay). Base pay offered will be determined based on your experience, location, skills, training, certifications, and education, and in addition we will also consider internal equity and market data. Marathon's benefits include, but are not limited to, pension contributions, private medical insurance, life insurance, and company provided lunches. No agencies please Equal Opportunity Employer M/F/D/V Please refer to our privacy notice for applicants here: Regulatory Information - Marathon Asset Management ()
Apr 15, 2026
Full time
Overview MCAP Global Finance (UK) LLP, the UK affiliate of New York based global asset manager Marathon Asset Management L.P. Marathon is a leading global credit manager with over $24 billion of capital under management. The firm was founded in 1998 and is managed by Bruce Richards, CEO & Chairman, and Louis Hanover, CIO. Marathon makes private and public investments across all its key verticals: corporate credit, asset backed and structured credit, real estate credit and emerging markets. Marathon has operated in Europe since 2004 and has offices in London and Luxembourg. For more information, please visit the company's website at . Corporate Credit Overview: The Corporate Credit team seeks an Analyst or Associate level professional (based on experience) for its London team. The successful candidate will be part of a growing strategy and can play a meaningful role in the team's success. Lean teams provide significant exposure to senior members of the team and the opportunity for direct involvement in all aspects of the investment process including analysis/underwrite, IC process, execution and post-closing portfolio management. The investment mandate enables significant structuring flexibility and creativity, including investments in senior secured loans, unitranche facilities, junior debt, structured and minority equity, and asset-backed structures. The team invests across Western Europe, Asia and the Middle East, and is open to all major industry sectors. The strategy includes investing in both private and public issuers, including opportunistic secondary purchases of dislocated debt. Responsibilities Primary Responsibilities: Support team in identifying, analysing and executing investments across the capital structure in a variety of industries and geographies in corporate credit (public and private) Participate in all stages of the investment process including: Build and maintain detailed financial models Prepare detailed investment committee memorandums Perform extensive due diligence Conduct industry deep dives Work with third party advisors Review legal documentation Present opportunities to senior investment professionals and investment committee Participate in frequent calls with key management executives, industry experts, law firms, operational and balance sheet restructuring advisers, and sell-side/buy-side network to continually evaluate business strategy and company outlook Actively monitor performance of existing portfolio companies and stay current with relevant industry trends Qualifications Qualifications and Experience: Required education: BA or BSc degree 2 - 3 years of experience in private credit, investment banking, leveraged finance or financial advisory Experience in financial statement analysis, good understanding of how to read company financial reports Experience with credit legal documentation is a plus Strong quantitative and financial modelling skills Well-developed oral and written communication skills Excellent Microsoft Excel skills Highly motivated, disciplined, responsible personality with attention to detail, high energy level and strong work ethic Proactive thinking with detail-oriented and creative approach to problem solving Fluency in other major European languages such as German, French, Spanish and Italian is desirable but not essential Compensation: The salary range for this role is £75,000 - £130,000 in base pay (exclusive of bonus or benefits above and beyond the base pay). Base pay offered will be determined based on your experience, location, skills, training, certifications, and education, and in addition we will also consider internal equity and market data. Marathon's benefits include, but are not limited to, pension contributions, private medical insurance, life insurance, and company provided lunches. No agencies please Equal Opportunity Employer M/F/D/V Please refer to our privacy notice for applicants here: Regulatory Information - Marathon Asset Management ()
Our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions.Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions.Through telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.We will consider flexible working arrangements for any of our roles and also offer work place accommodations to ensure you have what you need to effectively deliver in your role. Background & Purpose Workplace Solutions (WPS) is responsible for defining and managing M&G's operational property footprint globally, ensuring safe, secure, efficient and compliant workplaces that support colleagues' evolving needs in a hybrid operating environment.The Senior Controls & Assurance Specialist strengthens WPS' risk maturity by delivering high quality control testing, risk oversight, assurance reviews, governance processes, and Third Party Risk Management (TPRM) support. The role acts as second in command to the Business Assurance Manager, leading significant components of the Business Assurance Plan and providing expert challenge, insight and analysis.This role will work across multiple WPS teams (Sustainability, Health & Safety, Procurement, Operations, Strategy & Planning, Data & Analytics, Programmes & Projects), the Group HR function, Group Risk & Resilience Group Procurement, and M&G Global Services (India), ensuring WPS maintains strong compliance with the Risk Management Framework, Group Governance Manual, Third Party Risk Standards, Model and User Developed Applications (MUDA) Policy, and the uplifted Financial Crime Standards introduced through Financial Crime Enhancement Programme (FCEP). Key Responsibilities 1. Support Delivery & Maturity of the WPS Risk Management Framework Lead defined elements of the WPS Business Assurance Plan: risk reviews, deep dives, control testing, and assurance assignments. Independently review team risk and issue registers for completeness, trend analysis, and escalation triggers. Support the Risk and Control Self-Assessment (RCSA) process: advise Risk Owners, challenge assumptions, test controls and help prepare submissions. Produce high quality risk reporting for the monthly WPS Risk & Controls Working Group. Act as deputy to the Business Assurance Manager during governance meetings, occasionally representing WPS with Group Risk and other forums. Manage documentation and updates to WPS Key Processes and ensure annual attestations are completed. 2. Controls Testing, Issue Management & MUDA Oversight Perform Key and Non Key Control Assessments, verifying design and operating effectiveness. Provide guidance to control owners on documentation standards, test scripts and evidence requirements. Support MetricStream (M&G's Risk Management Tool) issue management: triage, draft entries, track remediation, and monitor ageing of issues. Act as Deputy MUDA Co ordinator : + Review MUDA inventory entries + Support annual attestations + Provide challenge on model risks and materiality + Liaise with MUDA owners to ensure compliance with the MUDA Policy 3. Third Party Risk Management & Supplier Oversight Conduct due diligence checks and re segmentation in line with the WPS Sourcing Cycle. Review supplier contracts prior to signature; identify risks, gaps, or missing controls. Manage contract related entries in the WPS Contract Register and ensure supplier documentation is complete and stored correctly in the WPS Data Library. Raise Front Door references and complete required due diligence in Prevalent (M&G's Procurement Tool) on behalf of WPS. Support WPS representation at the Third Party Risk Management Forum and provide expert input for the FCEP uplift discussions. 4. Group Governance Manual, Policy Compliance & ASoC Processes Co ordinate WPS' contributions to the Annual Statement of Compliance (ASoC) process for Environment, Health & Safety and other GGF policies. Assist with designing simplifications for international office managers and improve response quality through training and guidance. Support the quarterly Conflict of Interest review and ensure timely follow up. Review and update Powers of Attorney, maintaining audit trails. 5. Financial Crime Uplift & Regulatory Standards Compliance Work with Business Assurance Manager to embed uplifted financial crime related controls (per FCEP), including: Supporting identification of high risk roles. Ensuring TPDD, FC Due Diligence, and FC screening controls are understood within WPS. Monitoring whether WPS processes sufficiently reflect Anti Bribery & Corruption, AML/CTF, Sanctions and Fraud frameworks. Highlighting financial crime related risks linked to suppliers, operational processes, corporate facilities, procurement activity, and data handling. 6. Secretariat, Governance & Reporting Responsibilities Provide Secretariat support where required (e.g., Risk & Controls Working Group, SRM SteerCo, SRM Review). Prepare agendas, actions, minutes, and forward looking planners. Support preparation of WPS reports for SLT, ExCom and Group Governance committees. 7. Training, Guidance & Continuous Improvement Deliver training to WPS teams on risks, controls, issues, notifiable events, procurement controls, and Third-Party Risk Management obligations. Identify opportunities to simplify or mature the control environment across WPS. Promote good risk culture and behaviours, supporting the Business Assurance Manager in change management and risk awareness initiatives. Knowledge, Skills & Experience Knowledge (Essential) Strong understanding of risk management, internal controls, and assurance methodologies. Working knowledge of real estate, facilities management and other workplace operations. Familiarity with governance and regulatory expectations across Corporate Functions, especially TPRM, MUDA, and Financial Crime Standards. Skills (Essential) Excellent written and verbal communication, including ability to draft high quality assurance outputs. Ability to work independently under minimal supervision and manage competing priorities. Ability to challenge constructively, influence stakeholders and articulate risks clearly. Competence in Word, Excel, PowerPoint and Visio; ability to work with risk systems such as MetricStream. Experience (Essential) Experience working in a risk, assurance, compliance, audit or governance function. Experience conducting control testing, assurance reviews, process mapping or supporting RCSAs. Experience working with third party oversight, procurement controls or contract governance. Qualifications (Desirable) Degree level or equivalent experience. Professional qualifications advantageous but not required (e.g. IRM, IIA, CIMA, CISI, ACII).Work Level: Manager / ExpertRecruiter: Matt CampbellClose Date: 15th April 2026What we offer:At M&G, we're committed to helping you thrive and supporting your wellbeing, both at work and beyond. Our benefits are designed to help you balance your professional and personal life, while planning confidently for your future. Our UK benefits include: As a savings and Investments firm we are proud to offer a valuable pension scheme of 18% , with 13% made up of Employer Contributions and 5% Employee Contributions .We also offer Share Save and our Share Incentive Plan , together with access to financial wellbeing and support services - to help give you real confidence to put your money to work. Enjoy 38 days annual leave including bank holidays,
Apr 15, 2026
Full time
Our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions.Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions.Through telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.We will consider flexible working arrangements for any of our roles and also offer work place accommodations to ensure you have what you need to effectively deliver in your role. Background & Purpose Workplace Solutions (WPS) is responsible for defining and managing M&G's operational property footprint globally, ensuring safe, secure, efficient and compliant workplaces that support colleagues' evolving needs in a hybrid operating environment.The Senior Controls & Assurance Specialist strengthens WPS' risk maturity by delivering high quality control testing, risk oversight, assurance reviews, governance processes, and Third Party Risk Management (TPRM) support. The role acts as second in command to the Business Assurance Manager, leading significant components of the Business Assurance Plan and providing expert challenge, insight and analysis.This role will work across multiple WPS teams (Sustainability, Health & Safety, Procurement, Operations, Strategy & Planning, Data & Analytics, Programmes & Projects), the Group HR function, Group Risk & Resilience Group Procurement, and M&G Global Services (India), ensuring WPS maintains strong compliance with the Risk Management Framework, Group Governance Manual, Third Party Risk Standards, Model and User Developed Applications (MUDA) Policy, and the uplifted Financial Crime Standards introduced through Financial Crime Enhancement Programme (FCEP). Key Responsibilities 1. Support Delivery & Maturity of the WPS Risk Management Framework Lead defined elements of the WPS Business Assurance Plan: risk reviews, deep dives, control testing, and assurance assignments. Independently review team risk and issue registers for completeness, trend analysis, and escalation triggers. Support the Risk and Control Self-Assessment (RCSA) process: advise Risk Owners, challenge assumptions, test controls and help prepare submissions. Produce high quality risk reporting for the monthly WPS Risk & Controls Working Group. Act as deputy to the Business Assurance Manager during governance meetings, occasionally representing WPS with Group Risk and other forums. Manage documentation and updates to WPS Key Processes and ensure annual attestations are completed. 2. Controls Testing, Issue Management & MUDA Oversight Perform Key and Non Key Control Assessments, verifying design and operating effectiveness. Provide guidance to control owners on documentation standards, test scripts and evidence requirements. Support MetricStream (M&G's Risk Management Tool) issue management: triage, draft entries, track remediation, and monitor ageing of issues. Act as Deputy MUDA Co ordinator : + Review MUDA inventory entries + Support annual attestations + Provide challenge on model risks and materiality + Liaise with MUDA owners to ensure compliance with the MUDA Policy 3. Third Party Risk Management & Supplier Oversight Conduct due diligence checks and re segmentation in line with the WPS Sourcing Cycle. Review supplier contracts prior to signature; identify risks, gaps, or missing controls. Manage contract related entries in the WPS Contract Register and ensure supplier documentation is complete and stored correctly in the WPS Data Library. Raise Front Door references and complete required due diligence in Prevalent (M&G's Procurement Tool) on behalf of WPS. Support WPS representation at the Third Party Risk Management Forum and provide expert input for the FCEP uplift discussions. 4. Group Governance Manual, Policy Compliance & ASoC Processes Co ordinate WPS' contributions to the Annual Statement of Compliance (ASoC) process for Environment, Health & Safety and other GGF policies. Assist with designing simplifications for international office managers and improve response quality through training and guidance. Support the quarterly Conflict of Interest review and ensure timely follow up. Review and update Powers of Attorney, maintaining audit trails. 5. Financial Crime Uplift & Regulatory Standards Compliance Work with Business Assurance Manager to embed uplifted financial crime related controls (per FCEP), including: Supporting identification of high risk roles. Ensuring TPDD, FC Due Diligence, and FC screening controls are understood within WPS. Monitoring whether WPS processes sufficiently reflect Anti Bribery & Corruption, AML/CTF, Sanctions and Fraud frameworks. Highlighting financial crime related risks linked to suppliers, operational processes, corporate facilities, procurement activity, and data handling. 6. Secretariat, Governance & Reporting Responsibilities Provide Secretariat support where required (e.g., Risk & Controls Working Group, SRM SteerCo, SRM Review). Prepare agendas, actions, minutes, and forward looking planners. Support preparation of WPS reports for SLT, ExCom and Group Governance committees. 7. Training, Guidance & Continuous Improvement Deliver training to WPS teams on risks, controls, issues, notifiable events, procurement controls, and Third-Party Risk Management obligations. Identify opportunities to simplify or mature the control environment across WPS. Promote good risk culture and behaviours, supporting the Business Assurance Manager in change management and risk awareness initiatives. Knowledge, Skills & Experience Knowledge (Essential) Strong understanding of risk management, internal controls, and assurance methodologies. Working knowledge of real estate, facilities management and other workplace operations. Familiarity with governance and regulatory expectations across Corporate Functions, especially TPRM, MUDA, and Financial Crime Standards. Skills (Essential) Excellent written and verbal communication, including ability to draft high quality assurance outputs. Ability to work independently under minimal supervision and manage competing priorities. Ability to challenge constructively, influence stakeholders and articulate risks clearly. Competence in Word, Excel, PowerPoint and Visio; ability to work with risk systems such as MetricStream. Experience (Essential) Experience working in a risk, assurance, compliance, audit or governance function. Experience conducting control testing, assurance reviews, process mapping or supporting RCSAs. Experience working with third party oversight, procurement controls or contract governance. Qualifications (Desirable) Degree level or equivalent experience. Professional qualifications advantageous but not required (e.g. IRM, IIA, CIMA, CISI, ACII).Work Level: Manager / ExpertRecruiter: Matt CampbellClose Date: 15th April 2026What we offer:At M&G, we're committed to helping you thrive and supporting your wellbeing, both at work and beyond. Our benefits are designed to help you balance your professional and personal life, while planning confidently for your future. Our UK benefits include: As a savings and Investments firm we are proud to offer a valuable pension scheme of 18% , with 13% made up of Employer Contributions and 5% Employee Contributions .We also offer Share Save and our Share Incentive Plan , together with access to financial wellbeing and support services - to help give you real confidence to put your money to work. Enjoy 38 days annual leave including bank holidays,
Electrical Project Manager Huntingdon - Hybrid role Permanent Full Time £60,700 - £68,700 incl car allowance plus excellent package We are working with a highly reputable and well known facilities management contractor who have a fantastic industry name and provide all round building maintenance services nationally to clients within the commercial sector. Due to expansion we are looking to recruit an Electrical Project Manager to join the team in the region. This role is hybrid 1 - 2 days at the office in the Huntingdon office, rest of the time spent on the road at client sites or from home. Role: The role will be to manage a team of Electrical engineers and trades - effectively deliver Electrical project works throughout a defined region within agreed timescales and budgets whilst complying with company policy and procedure, with Projects within the Retail / Commercial and the Industrial sector. Assisting with the development of existing & new client portfolio to enable the expansion of the electrical division within additional geographical regions, and experienced within the Retail /Commercial and industrial sectors. Undertaking site surveys, preparation, and submission of quotes for project works as required in conjunction with surveying and procurement procedures. The delivery of project works and asset/plant replacement/renewal schemes from survey to handover including programme delivery, labour planning, HSE plans/files, risk assessments, method statements, waste management responsibility and cost preparation. Ensuring compliance with relevant health and safety regulations, company HSE management systems, procedures, or instructions as they apply and to ensure that all direct reports are adequately trained and follow safe systems of work. Liaising continuously with the Quantity Surveyor to ensure project revisions and expenditure are maintained within budget and in compliance with administrative procedures. Provide designs for smaller projects based on site surveys and client specific specification. Undertaking site surveys, preparation, and submission of quotes for project works as required in conjunction with surveying and procurement procedures. Identification and resolution of repair, maintenance and installation issues that may affect project delivery. Managing all site documentation via electronic and hard copy filing in accordance with the company quality management procedure MS4.1 and network filing structure. Striving to achieve snag free completion and where snagging occurs to ensure it is resolved within 6 working days. The Person: You should have a minimum of 7 years previous experience in a management role within an Electrical environment and will have strong organisational ability when the workload and demands are high. You should be positive, competent, and personable, with good communication skills and attention to detail. You will hold relevant electrical qualifications; City & Guilds 2330 (Installing Electrical Systems & equipment) BS7671: 18th Edition wiring regulations Amendment 2 2022 City & Guilds 2391 (desirable but now essential) CITB- SMSTS (Preferably) Skill Card- Project Manager The Package: £60,700 - £68,700 including car allowance 33 days annual leave Pension BUPA Healthcare Monday - Friday Permanent full time Joining a passionate and friendly team Genuine progression for someone with the passion to doso
Apr 15, 2026
Full time
Electrical Project Manager Huntingdon - Hybrid role Permanent Full Time £60,700 - £68,700 incl car allowance plus excellent package We are working with a highly reputable and well known facilities management contractor who have a fantastic industry name and provide all round building maintenance services nationally to clients within the commercial sector. Due to expansion we are looking to recruit an Electrical Project Manager to join the team in the region. This role is hybrid 1 - 2 days at the office in the Huntingdon office, rest of the time spent on the road at client sites or from home. Role: The role will be to manage a team of Electrical engineers and trades - effectively deliver Electrical project works throughout a defined region within agreed timescales and budgets whilst complying with company policy and procedure, with Projects within the Retail / Commercial and the Industrial sector. Assisting with the development of existing & new client portfolio to enable the expansion of the electrical division within additional geographical regions, and experienced within the Retail /Commercial and industrial sectors. Undertaking site surveys, preparation, and submission of quotes for project works as required in conjunction with surveying and procurement procedures. The delivery of project works and asset/plant replacement/renewal schemes from survey to handover including programme delivery, labour planning, HSE plans/files, risk assessments, method statements, waste management responsibility and cost preparation. Ensuring compliance with relevant health and safety regulations, company HSE management systems, procedures, or instructions as they apply and to ensure that all direct reports are adequately trained and follow safe systems of work. Liaising continuously with the Quantity Surveyor to ensure project revisions and expenditure are maintained within budget and in compliance with administrative procedures. Provide designs for smaller projects based on site surveys and client specific specification. Undertaking site surveys, preparation, and submission of quotes for project works as required in conjunction with surveying and procurement procedures. Identification and resolution of repair, maintenance and installation issues that may affect project delivery. Managing all site documentation via electronic and hard copy filing in accordance with the company quality management procedure MS4.1 and network filing structure. Striving to achieve snag free completion and where snagging occurs to ensure it is resolved within 6 working days. The Person: You should have a minimum of 7 years previous experience in a management role within an Electrical environment and will have strong organisational ability when the workload and demands are high. You should be positive, competent, and personable, with good communication skills and attention to detail. You will hold relevant electrical qualifications; City & Guilds 2330 (Installing Electrical Systems & equipment) BS7671: 18th Edition wiring regulations Amendment 2 2022 City & Guilds 2391 (desirable but now essential) CITB- SMSTS (Preferably) Skill Card- Project Manager The Package: £60,700 - £68,700 including car allowance 33 days annual leave Pension BUPA Healthcare Monday - Friday Permanent full time Joining a passionate and friendly team Genuine progression for someone with the passion to doso
Description About the Role Head of Accommodation & Guest Services will ensure the smooth planning and delivery of a department that promotes the highest operational standards within Resort cleanliness and accommodation cleanliness, whilst driving problem resolution through our Guest Services department. Ownership of the business strategy, ensuring you are reviewing and taking actions around improving the guest experience will be an essential part of the role. This role will ensure it is driving our Clean and Fault Free (CAFF) approach to our accommodation and identifying opportunities for improving our focus on guest feedback and NPS growth. Accountability will also sit with the role for problem resolution through the Guest Services team which is driven predominantly through accommodation complaints and queries. This role will also cover all public venues and areas from a cleaning perspective. The role will drive business strategy by setting clear goals and expectations whilst nurturing an environment that the team can perform at their best. You will hold accountability for all guest accommodation cleaning and all public area cleaning across the resort, along with leadership of our guest services team dealing with all guest services queries that are raised to the resort - most of which will be focused on accommodation. This role will ensure a smooth arrival process by break type, working with proposition and pre-arrival marketing teams to plan and review guests needs. Managing proactive query and complaint resolution where possible and escalation of more complex guest queries. You will be accountable for dealing with complaints and ensuring that our 'solve on site' policy is in place working closely with the Resort Director & peers, managing the complaint resolution budgets within their P&L. You will be working closely with the Senior Manager Facilities to log any maintenance and room issues and plan how to resolve any issues by planning and forecasting of units to ensure correct support / requirements of team are met. Time will be spent working closely with allocations and yield team to ensure awareness of arrival numbers and any specific requirements. This will drive a problem-solving attitude to deal with Team and guest comments in a positive manner and take appropriate action. This role covers management of the operational refurbishment processes, working alongside the central support teams and understanding Capex Plans, H&S Compliance for the departments. You will set clear goals and PDPs for direct leaders, providing feedback and clear succession plans, ensuring leaders fulfil the 90 day process for all new team, and they're all allocated a buddy. Monitor engagement levels and work with the people team to identify opportunities to drive engagement and retention. Accountable for people management of the department, including all people tasks from onboarding through the employee life cycle. Employee life cycle refers to PDP's, performance management, required training, and any formal HR process. General Duties & Key Accountabilities You will hold accountability for all guest accommodation cleaning and all public area cleaning across the resort, along with leadership of our guest services team dealing with all guest services queries that are raised to the resort - most of which will be focused on accommodation. This role will ensure a smooth arrival process by break type, working with proposition and pre-arrival marketing teams to plan and review guests needs. Managing proactive query and complaint resolution where possible and escalation of more complex guest queries. You will be accountable for dealing with complaints and ensuring that our 'solve on site' policy is in place working closely with the Resort Director & peers, managing the complaint resolution budgets within their P&L. You will be working closely with the Senior Manager Facilities to log any maintenance and room issues and plan how to resolve any issues by planning and forecasting of units to ensure correct support / requirements of team are met. Time will be spent working closely with allocations and yield team to ensure awareness of arrival numbers and any specific requirements. This will drive a problem-solving attitude to deal with Team and guest comments in a positive manner and take appropriate action. This role covers management of the operational refurbishment processes, working alongside the central support teams and understanding Capex Plans, H&S Compliance for the departments. You will set clear goals and PDPs for direct leaders, providing feedback and clear succession plans, ensuring leaders fulfil the 90 day process for all new team, and they're all allocated a buddy. Monitor engagement levels and work with the people team to identify opportunities to drive engagement and retention. Accountable for people management of the department, including all people tasks from onboarding through the employee life cycle. Employee life cycle refers to PDP's, performance management, required training, and any formal HR process. About You You should hold an excellent level of operational knowledge in cleaning or soft services, have an excellent level of hands-on experience in a guest relations or customer service leader role. You should have experience in leading large teams in fast paced environments with good financial knowledge with the ability to forecast and manage costs in line with budgets. Be able to manage multiple priorities and adapt quickly to changing requirements, have experience in leading a mixture of permanent and temporary teams to deliver excellent standards and hold the ability to effectively lead, coach and motivate team, even in times of high demand. Understanding different communication styles and have the ability to communicate well at all levels should be an asset of yours. About Butlin's At Butlin's, we're all about fun, excitement, and adventure by the bucketload! For over 80 years we've been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture! We're all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Cares For Each Other - this could be the perfect fit for you. There has never been a more exciting time to join Butlin's!
Apr 15, 2026
Full time
Description About the Role Head of Accommodation & Guest Services will ensure the smooth planning and delivery of a department that promotes the highest operational standards within Resort cleanliness and accommodation cleanliness, whilst driving problem resolution through our Guest Services department. Ownership of the business strategy, ensuring you are reviewing and taking actions around improving the guest experience will be an essential part of the role. This role will ensure it is driving our Clean and Fault Free (CAFF) approach to our accommodation and identifying opportunities for improving our focus on guest feedback and NPS growth. Accountability will also sit with the role for problem resolution through the Guest Services team which is driven predominantly through accommodation complaints and queries. This role will also cover all public venues and areas from a cleaning perspective. The role will drive business strategy by setting clear goals and expectations whilst nurturing an environment that the team can perform at their best. You will hold accountability for all guest accommodation cleaning and all public area cleaning across the resort, along with leadership of our guest services team dealing with all guest services queries that are raised to the resort - most of which will be focused on accommodation. This role will ensure a smooth arrival process by break type, working with proposition and pre-arrival marketing teams to plan and review guests needs. Managing proactive query and complaint resolution where possible and escalation of more complex guest queries. You will be accountable for dealing with complaints and ensuring that our 'solve on site' policy is in place working closely with the Resort Director & peers, managing the complaint resolution budgets within their P&L. You will be working closely with the Senior Manager Facilities to log any maintenance and room issues and plan how to resolve any issues by planning and forecasting of units to ensure correct support / requirements of team are met. Time will be spent working closely with allocations and yield team to ensure awareness of arrival numbers and any specific requirements. This will drive a problem-solving attitude to deal with Team and guest comments in a positive manner and take appropriate action. This role covers management of the operational refurbishment processes, working alongside the central support teams and understanding Capex Plans, H&S Compliance for the departments. You will set clear goals and PDPs for direct leaders, providing feedback and clear succession plans, ensuring leaders fulfil the 90 day process for all new team, and they're all allocated a buddy. Monitor engagement levels and work with the people team to identify opportunities to drive engagement and retention. Accountable for people management of the department, including all people tasks from onboarding through the employee life cycle. Employee life cycle refers to PDP's, performance management, required training, and any formal HR process. General Duties & Key Accountabilities You will hold accountability for all guest accommodation cleaning and all public area cleaning across the resort, along with leadership of our guest services team dealing with all guest services queries that are raised to the resort - most of which will be focused on accommodation. This role will ensure a smooth arrival process by break type, working with proposition and pre-arrival marketing teams to plan and review guests needs. Managing proactive query and complaint resolution where possible and escalation of more complex guest queries. You will be accountable for dealing with complaints and ensuring that our 'solve on site' policy is in place working closely with the Resort Director & peers, managing the complaint resolution budgets within their P&L. You will be working closely with the Senior Manager Facilities to log any maintenance and room issues and plan how to resolve any issues by planning and forecasting of units to ensure correct support / requirements of team are met. Time will be spent working closely with allocations and yield team to ensure awareness of arrival numbers and any specific requirements. This will drive a problem-solving attitude to deal with Team and guest comments in a positive manner and take appropriate action. This role covers management of the operational refurbishment processes, working alongside the central support teams and understanding Capex Plans, H&S Compliance for the departments. You will set clear goals and PDPs for direct leaders, providing feedback and clear succession plans, ensuring leaders fulfil the 90 day process for all new team, and they're all allocated a buddy. Monitor engagement levels and work with the people team to identify opportunities to drive engagement and retention. Accountable for people management of the department, including all people tasks from onboarding through the employee life cycle. Employee life cycle refers to PDP's, performance management, required training, and any formal HR process. About You You should hold an excellent level of operational knowledge in cleaning or soft services, have an excellent level of hands-on experience in a guest relations or customer service leader role. You should have experience in leading large teams in fast paced environments with good financial knowledge with the ability to forecast and manage costs in line with budgets. Be able to manage multiple priorities and adapt quickly to changing requirements, have experience in leading a mixture of permanent and temporary teams to deliver excellent standards and hold the ability to effectively lead, coach and motivate team, even in times of high demand. Understanding different communication styles and have the ability to communicate well at all levels should be an asset of yours. About Butlin's At Butlin's, we're all about fun, excitement, and adventure by the bucketload! For over 80 years we've been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture! We're all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Cares For Each Other - this could be the perfect fit for you. There has never been a more exciting time to join Butlin's!
To Apply for this Job Click Here Technical Service Manager - AOV & Smoke Control Salary: c.£60,000 + Company Car or £6,500 Allowance + Management Package + 25 Days Holiday + Pension Hours: 37.5 hours per week Location: Field-based / UK We are working with a forward-thinking technical services organisation that is redefining how Facilities Management and life safety systems are delivered. With a strong focus on innovation, collaboration and engineering excellence, the business supports FM providers and asset owners through a modern, service-led approach-combining technical expertise with long-term value creation. The Opportunity We are seeking a technically strong and commercially aware Technical Service Manager (TSM) specialising in AOV and Smoke Control systems. This is a pivotal role within the organisation's growth strategy-focused on identifying, developing and converting technical opportunities across both existing customer estates and new clients. You'll play a key role in turning insights from maintenance, inspections and surveys into remedial works, upgrades and lifecycle projects-driving revenue while improving system performance, compliance and safety. Key Responsibilities Technical Sales & Opportunity Development Identify opportunities across AOV systems, smoke control panels and motorised smoke dampers Convert engineer reports, surveys and inspections into commercially viable works Scope remedial works, upgrades and full lifecycle replacement projects Develop solutions aligned with fire strategy, cause & effect and compliance requirements Quoting & Commercial Management Prepare accurate and competitive technical quotations Price full system scope including actuators, dampers, panels, cabling and commissioning Ensure all proposals are technically robust and commercially viable Support larger or more complex technical bids and upgrade programmes Customer Engagement Build strong relationships with estates teams, FM providers and asset owners Provide expert advice on compliance, system performance and lifecycle planning Attend site meetings, technical reviews and client consultations Act as a technical escalation point for AOV and smoke control systems Cross-Selling & Account Growth Identify additional opportunities across life safety systems Work closely with Business Development Managers on new client opportunities Support Account Managers in expanding service delivery across estates Operational & Technical Collaboration Work with operational teams to ensure solutions are practical and deliverable Provide clear scopes, technical documentation and pricing breakdowns Support smooth handover from sales through to delivery Technical Delivery Support Provide oversight on installations and commissioning Support complex fault finding across control systems, panels and devices Validate system performance including cause & effect and sequencing What We're Looking For Experience Strong background in AOV, smoke control or building services Experience scoping, quoting or delivering remedial works and system upgrades Previous experience within FM or technical services environments Technical Expertise In depth knowledge of AOV systems (natural and mechanical) Strong understanding of motorised smoke dampers and control systems Ability to interpret fire strategy documents and cause & effect matrices Familiarity with smoke control systems (e.g. Colt, SE Controls, Actionair, Advance Air) Skills & Attributes Commercially aware with strong pricing and proposal experience Ability to translate technical issues into practical client solutions Strong communication and stakeholder engagement skills Proactive, self motivated and solutions focused What Success Looks Like Growth in remedial works and project revenue (AOV & smoke control) Strong quotation conversion rates Identification and delivery of cross selling opportunities Accurate pipeline management and forecasting High levels of customer satisfaction and engagement What's on Offer Competitive salary with car allowance or company vehicle Full management package Ongoing technical and commercial development Opportunity to work on complex, high value life safety systems A key role within a business driving change in the FM and technical services sector Mark Evans To Apply for this Job Click Here
Apr 15, 2026
Full time
To Apply for this Job Click Here Technical Service Manager - AOV & Smoke Control Salary: c.£60,000 + Company Car or £6,500 Allowance + Management Package + 25 Days Holiday + Pension Hours: 37.5 hours per week Location: Field-based / UK We are working with a forward-thinking technical services organisation that is redefining how Facilities Management and life safety systems are delivered. With a strong focus on innovation, collaboration and engineering excellence, the business supports FM providers and asset owners through a modern, service-led approach-combining technical expertise with long-term value creation. The Opportunity We are seeking a technically strong and commercially aware Technical Service Manager (TSM) specialising in AOV and Smoke Control systems. This is a pivotal role within the organisation's growth strategy-focused on identifying, developing and converting technical opportunities across both existing customer estates and new clients. You'll play a key role in turning insights from maintenance, inspections and surveys into remedial works, upgrades and lifecycle projects-driving revenue while improving system performance, compliance and safety. Key Responsibilities Technical Sales & Opportunity Development Identify opportunities across AOV systems, smoke control panels and motorised smoke dampers Convert engineer reports, surveys and inspections into commercially viable works Scope remedial works, upgrades and full lifecycle replacement projects Develop solutions aligned with fire strategy, cause & effect and compliance requirements Quoting & Commercial Management Prepare accurate and competitive technical quotations Price full system scope including actuators, dampers, panels, cabling and commissioning Ensure all proposals are technically robust and commercially viable Support larger or more complex technical bids and upgrade programmes Customer Engagement Build strong relationships with estates teams, FM providers and asset owners Provide expert advice on compliance, system performance and lifecycle planning Attend site meetings, technical reviews and client consultations Act as a technical escalation point for AOV and smoke control systems Cross-Selling & Account Growth Identify additional opportunities across life safety systems Work closely with Business Development Managers on new client opportunities Support Account Managers in expanding service delivery across estates Operational & Technical Collaboration Work with operational teams to ensure solutions are practical and deliverable Provide clear scopes, technical documentation and pricing breakdowns Support smooth handover from sales through to delivery Technical Delivery Support Provide oversight on installations and commissioning Support complex fault finding across control systems, panels and devices Validate system performance including cause & effect and sequencing What We're Looking For Experience Strong background in AOV, smoke control or building services Experience scoping, quoting or delivering remedial works and system upgrades Previous experience within FM or technical services environments Technical Expertise In depth knowledge of AOV systems (natural and mechanical) Strong understanding of motorised smoke dampers and control systems Ability to interpret fire strategy documents and cause & effect matrices Familiarity with smoke control systems (e.g. Colt, SE Controls, Actionair, Advance Air) Skills & Attributes Commercially aware with strong pricing and proposal experience Ability to translate technical issues into practical client solutions Strong communication and stakeholder engagement skills Proactive, self motivated and solutions focused What Success Looks Like Growth in remedial works and project revenue (AOV & smoke control) Strong quotation conversion rates Identification and delivery of cross selling opportunities Accurate pipeline management and forecasting High levels of customer satisfaction and engagement What's on Offer Competitive salary with car allowance or company vehicle Full management package Ongoing technical and commercial development Opportunity to work on complex, high value life safety systems A key role within a business driving change in the FM and technical services sector Mark Evans To Apply for this Job Click Here
NIFHA - Northern Ireland Federation of Housing Association
City, Belfast
Salary: A salary ranging from £35,959 to £40,424 (Depending on experience) Contract: Full time Permanent Hours: 37 Job Ref: CWSO/04/2026 Ark Housing Association, based in Belfast, is a progressive Housing Association with ambitious plans for growth over the next five years. We are seeking to recruit an experienced and dedicated individual to join our organisation as Capital Works Surveyor/ Officer. This is a key role in developing and delivering the Association's investment and improvement works. Reporting to the Assets and Capital Works Manager, you will be responsible for the delivery of the Association's Stock Investment Programme, managing the development and delivery short, medium and long term investment plans and opportunities as well as the delivery of the in-year programme of approved works. The successful candidate is likely to: Degree-level qualification in Building Surveying (or other suitable built environment subject), Have a minimum of two years post qualification experience in as similar role, At experience of working with Contractors and Consultants, Hold a current valid driving licence and have access to the use of a motor vehicle; Practical experience of delivering front facing customer focused service. Additionally, the successful candidate should possess excellent level of IT literacy with extensive experience in the use of a wide range of Microsoft Office products and must also have effective interpersonal and written communication skills. What we can offer you: A salary ranging from £35,959 to £40,424 (Depending on experience) A Contributory Pension Scheme (Currently 15.5% employer contribution) An essential car user allowance of £1,239 per annum and mileage is reimbursed at a rate of £0.45p per mile travelled for work purposes. 22 days annual leave moving to 27 after 5 years' service and 32 days after 10 years' service. 13 customary holidays per annum. A range of excellent work and family friendly policies. Hybrid Working arrangements Access to Electric Vehicle Salary Sacrifice Scheme. EV Charging Facilities at Head Office with on-site Car Parking Membership of the Association's Private Health Insurance Plan For a confidential discussion regarding this position, please contact Conor Taylor, Assets and Capital Works Manager on or by email to . Ark Housing reserves the right to enhance the criteria for the short listing of suitable candidates without further notification. Closing Date for Receipt of Completed Applications is: 12 NOONON THURSDAY 23RD APRIL 2026
Apr 14, 2026
Full time
Salary: A salary ranging from £35,959 to £40,424 (Depending on experience) Contract: Full time Permanent Hours: 37 Job Ref: CWSO/04/2026 Ark Housing Association, based in Belfast, is a progressive Housing Association with ambitious plans for growth over the next five years. We are seeking to recruit an experienced and dedicated individual to join our organisation as Capital Works Surveyor/ Officer. This is a key role in developing and delivering the Association's investment and improvement works. Reporting to the Assets and Capital Works Manager, you will be responsible for the delivery of the Association's Stock Investment Programme, managing the development and delivery short, medium and long term investment plans and opportunities as well as the delivery of the in-year programme of approved works. The successful candidate is likely to: Degree-level qualification in Building Surveying (or other suitable built environment subject), Have a minimum of two years post qualification experience in as similar role, At experience of working with Contractors and Consultants, Hold a current valid driving licence and have access to the use of a motor vehicle; Practical experience of delivering front facing customer focused service. Additionally, the successful candidate should possess excellent level of IT literacy with extensive experience in the use of a wide range of Microsoft Office products and must also have effective interpersonal and written communication skills. What we can offer you: A salary ranging from £35,959 to £40,424 (Depending on experience) A Contributory Pension Scheme (Currently 15.5% employer contribution) An essential car user allowance of £1,239 per annum and mileage is reimbursed at a rate of £0.45p per mile travelled for work purposes. 22 days annual leave moving to 27 after 5 years' service and 32 days after 10 years' service. 13 customary holidays per annum. A range of excellent work and family friendly policies. Hybrid Working arrangements Access to Electric Vehicle Salary Sacrifice Scheme. EV Charging Facilities at Head Office with on-site Car Parking Membership of the Association's Private Health Insurance Plan For a confidential discussion regarding this position, please contact Conor Taylor, Assets and Capital Works Manager on or by email to . Ark Housing reserves the right to enhance the criteria for the short listing of suitable candidates without further notification. Closing Date for Receipt of Completed Applications is: 12 NOONON THURSDAY 23RD APRIL 2026
ICES: Data, Discovery, Better Health
Dartford, Kent
Job Title: Mobilisation Manager Location: Office based / client site / some hybrid working Job Purpose The Mobilisation Manager is responsible for the successful planning, coordination, and delivery of new contract mobilisations both residential and mobile services. This includes ensuring all operational, commercial, financial, Health and Safety, compliance, and resource requirements are in place for a smooth transition from contract award to handover to the operational delivery team. Key Responsibilities Mobilisation Planning & Delivery In depth understanding of key contract elements. Lead end-to-end mobilisation of new maintenance contracts across Healthcare, Commercial and Education sector portfolios Develop and manage detailed mobilisation plans using Monday system Ensure all milestones are delivered on time, within budget, and to agreed standards Coordinate contract handovers from bid/tender teams to operational delivery teams Working with Engineering Manager to drive efficiencies across existing portfolio Updating asset and PPM schedule's on contract renewals Stakeholder Management Act as the primary point of contact for clients during mobilisation phase Build strong working relationships with clients, subcontractors, and internal teams Chair mobilisation meetings and provide regular progress updates both internally and client facing Operational Setup Establish site operations, including staffing structures, rotas, and onboarding of engineers Ensure supply chain partners and subcontractors are procured and onboarded Oversee asset verification, surveys, and condition reports where required Compliance & Governance Ensure all statutory and regulatory requirements are met (e.g. H&S, compliance documentation, risk assessments, method statements) Implement company policies and procedures across new contracts Ensure MRI system is set up with efficient asset grouping to enable efficient operational delivery Commercial & Financial Control Work with commercial teams to track mobilisation budgets and costs Identify risks, variations, and opportunities during mobilisation Support accurate forecasting and reporting Working with finance department to determine and implement best financial contract setup for each contract Systems & Processes Oversee setup of CAFM/helpdesk systems and reporting structures Ensure asset data, PPM schedules, and SLAs/KPIs are correctly configured Drive process standardisation and continuous improvement People Management Support recruitment, onboarding, and training of operational teams Ensure staff are competent, inducted, and compliant with company standards Promote a strong health & safety culture Key Skills & Experience Proven experience in mobilisation, project management and contract setup within building maintenance / facilities management Strong knowledge of UK compliance requirements (e.g. Health & Safety, statutory maintenance) Experience working with CAFM systems (e.g. MRI, Maximo, Planon, Planet) Excellent organisational and project management skills Strong stakeholder and client management abilities Commercial awareness and budget management experience Ability to manage multiple projects simultaneously Qualifications Relevant Engineering of Building service qualification/ experience Project management qualification (e.g. PRINCE2, APM) - desirable IOSH / NEBOSH Health & Safety qualification - desirable Key Performance Indicators (KPIs) Successful on-time delivery of mobilisations Client satisfaction during onboarding phase Budget adherence Compliance readiness at go-live Smooth transition to operational teams with minimal disruption Additional Requirements Full UK driving licence Willingness to travel to sites IN southern UK Flexibility to meet project deadlines
Apr 14, 2026
Full time
Job Title: Mobilisation Manager Location: Office based / client site / some hybrid working Job Purpose The Mobilisation Manager is responsible for the successful planning, coordination, and delivery of new contract mobilisations both residential and mobile services. This includes ensuring all operational, commercial, financial, Health and Safety, compliance, and resource requirements are in place for a smooth transition from contract award to handover to the operational delivery team. Key Responsibilities Mobilisation Planning & Delivery In depth understanding of key contract elements. Lead end-to-end mobilisation of new maintenance contracts across Healthcare, Commercial and Education sector portfolios Develop and manage detailed mobilisation plans using Monday system Ensure all milestones are delivered on time, within budget, and to agreed standards Coordinate contract handovers from bid/tender teams to operational delivery teams Working with Engineering Manager to drive efficiencies across existing portfolio Updating asset and PPM schedule's on contract renewals Stakeholder Management Act as the primary point of contact for clients during mobilisation phase Build strong working relationships with clients, subcontractors, and internal teams Chair mobilisation meetings and provide regular progress updates both internally and client facing Operational Setup Establish site operations, including staffing structures, rotas, and onboarding of engineers Ensure supply chain partners and subcontractors are procured and onboarded Oversee asset verification, surveys, and condition reports where required Compliance & Governance Ensure all statutory and regulatory requirements are met (e.g. H&S, compliance documentation, risk assessments, method statements) Implement company policies and procedures across new contracts Ensure MRI system is set up with efficient asset grouping to enable efficient operational delivery Commercial & Financial Control Work with commercial teams to track mobilisation budgets and costs Identify risks, variations, and opportunities during mobilisation Support accurate forecasting and reporting Working with finance department to determine and implement best financial contract setup for each contract Systems & Processes Oversee setup of CAFM/helpdesk systems and reporting structures Ensure asset data, PPM schedules, and SLAs/KPIs are correctly configured Drive process standardisation and continuous improvement People Management Support recruitment, onboarding, and training of operational teams Ensure staff are competent, inducted, and compliant with company standards Promote a strong health & safety culture Key Skills & Experience Proven experience in mobilisation, project management and contract setup within building maintenance / facilities management Strong knowledge of UK compliance requirements (e.g. Health & Safety, statutory maintenance) Experience working with CAFM systems (e.g. MRI, Maximo, Planon, Planet) Excellent organisational and project management skills Strong stakeholder and client management abilities Commercial awareness and budget management experience Ability to manage multiple projects simultaneously Qualifications Relevant Engineering of Building service qualification/ experience Project management qualification (e.g. PRINCE2, APM) - desirable IOSH / NEBOSH Health & Safety qualification - desirable Key Performance Indicators (KPIs) Successful on-time delivery of mobilisations Client satisfaction during onboarding phase Budget adherence Compliance readiness at go-live Smooth transition to operational teams with minimal disruption Additional Requirements Full UK driving licence Willingness to travel to sites IN southern UK Flexibility to meet project deadlines
Manchester Arndale
Welwyn Garden City, Hertfordshire
About The Company OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment. About The Role Days of Working: predominantly Monday - Friday with some weekend and out of hours working as needed. The role is responsible for leading a team of employees to provide a fully integrated Soft and Hard FM service to The New QE II Hospital LIFT Project; managing all operational teams employed to ensure efficient and effective service provision in line with agreed budgets and service specifications; monitoring and reporting on the quality of service and financial performance of the contract, to include innovation in service delivery to the client. This role has a Hard Services bias and will take ownership of the delivery of all hard services including managing of subcontractors and third party supply chain partners to ensure all statutory and mandatory compliance requirements are met and maintained. OCS is now looking for an experienced Hard Services operator, preferably with a background in the healthcare and PFI/LIFT contracts environment. KEY TASKS & RESPONSIBILITIES To ensure that a safe working environment is maintained through compliance with all company and Trust health and safety policies and procedures. To build, lead and manage an effective team focused on delivering operational and service excellence in a complex stakeholder environment. To understand the contract and payment mechanism in detail and to manage the contract commercially, minimising risk whilst creating value. To take ownership of the P & L of the contract and to deliver performance in line with the budget agreed with the sector. Lead the day to day delivery of hard FM services, ensuring full compliance with statutory, mandatory, and contractual requirements. Oversee planned and reactive maintenance activities, ensuring robust engineering standards and safe systems of work. Manage asset performance, condition, and lifecycle planning, ensuring accurate data, forecasting, and delivery of lifecycle works. Ensure all engineering activities comply with statutory legislation, industry standards, and internal governance frameworks. Line manage the Soft Services Manager to ensure the services are delivered in line with to contracts and NHS standards. To ensure that you and your team live and breathe the OCS core values of Care, Safety, Trustworthy and Expert. To develop excellent relationship with the Trust's staff, superior tenant and Lift Co. To ensure that OCS retains the contract at the end of the 5 year cycle. To lead the preparation of the hand back process, while also supporting OCS's central functions throughout this process. To ensure that all staff are appropriately trained in all aspects of their duties and that training records are maintained in accordance with the contract. In particular, ensure that all staff have received induction training and OCS Impact and Healthy Behaviours training. To ensure appropriate levels of staff are recruited and retained through effective leadership, engagement and motivation. To carry out appraisals for direct line reports in line with company guidelines and to monitor and support staff development, identifying individuals with specific skills and the ability to progress. To undertake any other ad hoc duties as reasonably expected by the role. To lead by example and actively participate in all health and safety matters, ensuring that there is a culture of engagement in, and promotion of, an exemplary Health and Safety environment. to promote a proactive approach to health and safety. To ensure that OCS's commitment to Health and Safety is reflected positively through your own actions and those of the management team directly reporting to you. To ensure that your teams are properly trained to competently carry out their duties and responsibilities and acknowledge and accept a personal responsibility for health and safety. To ensure that safe systems of work are produced and communicated to your team and team members prior to the commencement of work activities. To ensure that all work activities are properly managed and supervised. To manage the health and safety performance of your teams and take appropriate investigative action and disciplinary action (if required) for any breaches in accordance with company procedures or health and safety legislation and to ensure that reportable incidents are reported in accordance with company policy and legislation. To build and promote an open and "just culture" for safety that actively encourages any issues or causes for concern being raised by staff at all levels. To work closely with the Group Health and Safety team to obtain advice and support and ensure that safety initiatives are implemented within your areas of control. To carry out and complete the site audits and Safe Site Inspections (SSIs) in accordance with company requirements, which may be varied from time to time. To ensure you comply with the company's Near Miss reporting procedure. To act as a representative for OCS with the Trust's staff and the SPV and Project Co. QUALIFICATIONS, SKILLS & EXPERIENCE Demonstrable management experience operating within a Healthcare multi-service soft and hard services FM environment with strict payment mechanisms and the need to use MI to support contractual position. ( Essential). Proven experience managing PFI or complex FM contracts, with a strong bias toward hard services. Strong technical understanding of M&E systems, statutory compliance, and asset management. Proven track record of delivering effective customer service and operational excellence whilst maintaining targeted operating margins in a Healthcare environment. Previous experience of leading a large, diverse workforce Professional engineering qualification (e.g., HNC/HND, Degree, or equivalent). IOSH/NEBOSH or equivalent safety qualification. ILM Level 5 or above membership is an advantage. How to Apply If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available. We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Apr 13, 2026
Full time
About The Company OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment. About The Role Days of Working: predominantly Monday - Friday with some weekend and out of hours working as needed. The role is responsible for leading a team of employees to provide a fully integrated Soft and Hard FM service to The New QE II Hospital LIFT Project; managing all operational teams employed to ensure efficient and effective service provision in line with agreed budgets and service specifications; monitoring and reporting on the quality of service and financial performance of the contract, to include innovation in service delivery to the client. This role has a Hard Services bias and will take ownership of the delivery of all hard services including managing of subcontractors and third party supply chain partners to ensure all statutory and mandatory compliance requirements are met and maintained. OCS is now looking for an experienced Hard Services operator, preferably with a background in the healthcare and PFI/LIFT contracts environment. KEY TASKS & RESPONSIBILITIES To ensure that a safe working environment is maintained through compliance with all company and Trust health and safety policies and procedures. To build, lead and manage an effective team focused on delivering operational and service excellence in a complex stakeholder environment. To understand the contract and payment mechanism in detail and to manage the contract commercially, minimising risk whilst creating value. To take ownership of the P & L of the contract and to deliver performance in line with the budget agreed with the sector. Lead the day to day delivery of hard FM services, ensuring full compliance with statutory, mandatory, and contractual requirements. Oversee planned and reactive maintenance activities, ensuring robust engineering standards and safe systems of work. Manage asset performance, condition, and lifecycle planning, ensuring accurate data, forecasting, and delivery of lifecycle works. Ensure all engineering activities comply with statutory legislation, industry standards, and internal governance frameworks. Line manage the Soft Services Manager to ensure the services are delivered in line with to contracts and NHS standards. To ensure that you and your team live and breathe the OCS core values of Care, Safety, Trustworthy and Expert. To develop excellent relationship with the Trust's staff, superior tenant and Lift Co. To ensure that OCS retains the contract at the end of the 5 year cycle. To lead the preparation of the hand back process, while also supporting OCS's central functions throughout this process. To ensure that all staff are appropriately trained in all aspects of their duties and that training records are maintained in accordance with the contract. In particular, ensure that all staff have received induction training and OCS Impact and Healthy Behaviours training. To ensure appropriate levels of staff are recruited and retained through effective leadership, engagement and motivation. To carry out appraisals for direct line reports in line with company guidelines and to monitor and support staff development, identifying individuals with specific skills and the ability to progress. To undertake any other ad hoc duties as reasonably expected by the role. To lead by example and actively participate in all health and safety matters, ensuring that there is a culture of engagement in, and promotion of, an exemplary Health and Safety environment. to promote a proactive approach to health and safety. To ensure that OCS's commitment to Health and Safety is reflected positively through your own actions and those of the management team directly reporting to you. To ensure that your teams are properly trained to competently carry out their duties and responsibilities and acknowledge and accept a personal responsibility for health and safety. To ensure that safe systems of work are produced and communicated to your team and team members prior to the commencement of work activities. To ensure that all work activities are properly managed and supervised. To manage the health and safety performance of your teams and take appropriate investigative action and disciplinary action (if required) for any breaches in accordance with company procedures or health and safety legislation and to ensure that reportable incidents are reported in accordance with company policy and legislation. To build and promote an open and "just culture" for safety that actively encourages any issues or causes for concern being raised by staff at all levels. To work closely with the Group Health and Safety team to obtain advice and support and ensure that safety initiatives are implemented within your areas of control. To carry out and complete the site audits and Safe Site Inspections (SSIs) in accordance with company requirements, which may be varied from time to time. To ensure you comply with the company's Near Miss reporting procedure. To act as a representative for OCS with the Trust's staff and the SPV and Project Co. QUALIFICATIONS, SKILLS & EXPERIENCE Demonstrable management experience operating within a Healthcare multi-service soft and hard services FM environment with strict payment mechanisms and the need to use MI to support contractual position. ( Essential). Proven experience managing PFI or complex FM contracts, with a strong bias toward hard services. Strong technical understanding of M&E systems, statutory compliance, and asset management. Proven track record of delivering effective customer service and operational excellence whilst maintaining targeted operating margins in a Healthcare environment. Previous experience of leading a large, diverse workforce Professional engineering qualification (e.g., HNC/HND, Degree, or equivalent). IOSH/NEBOSH or equivalent safety qualification. ILM Level 5 or above membership is an advantage. How to Apply If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available. We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Corporate Resources and Business Improvement The Resources and Business Improvement directorateis led by Dianne Tranmer. It is responsible for:People Function, Facilities Management, Digital Experience Unit and Technology Group, Information Governance, Executive Support Team and leadership of all our shared services across the GLA Group. About the team The role of the Facility Management Unit is to ensure that the GLA's headquarters at City Hall, the GLA demised space at Union Street and the national heritage assets of Trafalgar Square and Parliament Square Gardens are managed effectively, meet the needs of those using them and comply with statutory requirements, providing a suitable and safe environment for everyone. The responsibility for managing the squares is set out in the Greater London Authority Act 1999 and covers the care, control, management and prevention of abuses. The Unit is split into 3 teams covering hard services (engineering, maintenance and infrastructure), support services (including security and accommodation) and amenities and events (including cleansing, porterage, catering and hospitality). Managing and delivering projects ranging from building works, refurbishments, events through to office moves are common across all 3 workstreams. About the role To lead and manage the front-line team of Facilities Assistants providing a high quality, welcoming and inclusive customer experience at the Authority's offices at City Hall and Union Street and the iconic listed sites at Trafalgar Square and Parliament Square Gardens ensuring that the environments are safe and well presented to both staff and visitors. What your day will look like A high quality customer experience is provided to both staff and visitors and the Authority's sites are presented to a high standard. Ensuring the Facilities Assistants are deployed in accordance with operational requirements and the reception, helpdesk and switchboard are adequately staffed at the right times. Best use is made of the information available from the Computer Aided Facilities Management System and Desk Signposting Systems and statistics are maintained on building operations and the facilities and services provided. Co-ordinate the activities of contractors and in-house FM staff ensuring that works and activities do not conflict, and facilities and services are available when they are required to support the business of the Authority Plan, organise and implement the weekly rota to ensure all operational positions are covered, resolve issues created by any unplanned absences and report the operational status and absences to the Assistant Facilities Manager - Operations and Projects. Prepare and deliver daily briefings to the Facilities Assistants and relevant contractors to ensure there is a common understanding of the day's key activities and tasks and compile and distribute to the wider FM Unit a weekly schedule covering planned weekend/out-of-hours activities such as events and maintenance. Skills, knowledge and experience To be considered for the role you must meet the following essential criteria: Ofqual Qualifications and Credits Framework Level 3 in Facilities Management or other relevant qualification and/or equivalent experience of first line facilities operations management. Hold a valid first aid at work qualification, or equivalent qualification appropriate to the workplace Able to take charge of a situation and give instructions when the need arises, including dealing with front line conflict management situations. Knowledge and experience of managing front of house services and facilities operations in a corporate HQ, government or hospitality environment, including, reception, switchboard, helpdesk, maintenance, cleaning, porterage and catering. Experience of using Computer Aided Facilities Management Systems, analysing data and production of statistics and reports. Knowledge and understanding of health and safety issues and counter terrorism appropriate to the responsibilities of the job. IOSH Managing Safety qualification is desirable. The GLA Competency Framework Guidelines further detailing each competency and the different level indicators can be found here:GLA Competency Framework How to apply If you would like to apply for the role you will need to submit the following: Personal statement with a maximum of 1500 words. Please ensure you address how you demonstrate the essential criteria outlined above in the advert. Please ensure your CV and Personal Statement have a maximum file size of 1.5MB each and upload your Personal Statement to the 'CV and Cover Letters' section' of the form, ensuring you address the technical requirements and competencies in your Personal Statement. Word or PDF format preferred and do not include any photographs or images. Please ensure your CV and Personal Statement are saved with the job reference number as part of the naming convention (E.g., "CV - applicant name - 012345) As part of GLA's continuing commitment to be an inclusive and equal opportunity employer we will be removing personal identifiable information from CVs and Personal Statements that could cause discrimination. We may close this advert early if we receive a high volume of suitable applications. If you have questions about the role If you wish to talk to someone about the role, the hiring managerJacqueline Samuelswould be happy to speak to you. Please contact them Once you have submitted an application, your details will be reviewed by a panel. If shortlisted, you'll be invited to an interview/assessment. The interview/assessment date is: TBC Equality, diversity and inclusion London's diversity is its biggest asset, and we strive to ensure our workforce reflects London's diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability. We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce. We are committed to being an inclusive employer and we are happy to consider flexible working arrangements.We would welcome applications from candidates who are seeking part time work as this role is open to job share. Please note we are a Disability Confident Employer so for candidates who wish to be considered under the scheme and meet the essential criteria, they will automatically be invited to interview. Please note, should you require any adjustments through the process, we will accommodate as much as possible. Please contact the recruitment team for further information if required. In addition to a good salary package, you will be paid every four weeks, providing frequent salary payments. We also offer an attractive range of benefits including 30 days' annual leave, interest free season ticket loan, interest free bicycle loan and a career average pension scheme. Additional Information Please note, all candidates will need to confirm that the information provided in this application form is true and correct. Should a candidate deliberately give false information, including the use of AI software, they understand that this would disqualify them from consideration. Successful candidates must undergo a criminal record (DBS) check but some roles may require additional security screening. Please note Post holders must be willing to undergo National Security Vetting to the level of SC. This process requires the post holder to have been resident in the UK for five years. Individuals will not be expected to hold existing National Security Vetting in order to apply for the posts. The GLA is proud to be a Level 2: Disability Confident employer. We are committed to becoming a more inclusive and accessible organisation, and creating a truly inclusive and accessible workplace and culture for our disabled staff. We have named Disability Equality as a key corporate priority within our EDI Strategy. We welcome and encourage applications from disabled applicants. Should you wish to opt into the scheme, please let us know during your application. Need a document on this page in an accessible format? If you use assistive technology (such as a screen reader)and needa version of a PDF or other document on this page in a more accessible format, please get in touch via ouronline form and tell us which format you need. It will also help usif you tell us which assistive technology you use. We'll consider your request and get back to you in 5 working days.
Apr 13, 2026
Full time
Corporate Resources and Business Improvement The Resources and Business Improvement directorateis led by Dianne Tranmer. It is responsible for:People Function, Facilities Management, Digital Experience Unit and Technology Group, Information Governance, Executive Support Team and leadership of all our shared services across the GLA Group. About the team The role of the Facility Management Unit is to ensure that the GLA's headquarters at City Hall, the GLA demised space at Union Street and the national heritage assets of Trafalgar Square and Parliament Square Gardens are managed effectively, meet the needs of those using them and comply with statutory requirements, providing a suitable and safe environment for everyone. The responsibility for managing the squares is set out in the Greater London Authority Act 1999 and covers the care, control, management and prevention of abuses. The Unit is split into 3 teams covering hard services (engineering, maintenance and infrastructure), support services (including security and accommodation) and amenities and events (including cleansing, porterage, catering and hospitality). Managing and delivering projects ranging from building works, refurbishments, events through to office moves are common across all 3 workstreams. About the role To lead and manage the front-line team of Facilities Assistants providing a high quality, welcoming and inclusive customer experience at the Authority's offices at City Hall and Union Street and the iconic listed sites at Trafalgar Square and Parliament Square Gardens ensuring that the environments are safe and well presented to both staff and visitors. What your day will look like A high quality customer experience is provided to both staff and visitors and the Authority's sites are presented to a high standard. Ensuring the Facilities Assistants are deployed in accordance with operational requirements and the reception, helpdesk and switchboard are adequately staffed at the right times. Best use is made of the information available from the Computer Aided Facilities Management System and Desk Signposting Systems and statistics are maintained on building operations and the facilities and services provided. Co-ordinate the activities of contractors and in-house FM staff ensuring that works and activities do not conflict, and facilities and services are available when they are required to support the business of the Authority Plan, organise and implement the weekly rota to ensure all operational positions are covered, resolve issues created by any unplanned absences and report the operational status and absences to the Assistant Facilities Manager - Operations and Projects. Prepare and deliver daily briefings to the Facilities Assistants and relevant contractors to ensure there is a common understanding of the day's key activities and tasks and compile and distribute to the wider FM Unit a weekly schedule covering planned weekend/out-of-hours activities such as events and maintenance. Skills, knowledge and experience To be considered for the role you must meet the following essential criteria: Ofqual Qualifications and Credits Framework Level 3 in Facilities Management or other relevant qualification and/or equivalent experience of first line facilities operations management. Hold a valid first aid at work qualification, or equivalent qualification appropriate to the workplace Able to take charge of a situation and give instructions when the need arises, including dealing with front line conflict management situations. Knowledge and experience of managing front of house services and facilities operations in a corporate HQ, government or hospitality environment, including, reception, switchboard, helpdesk, maintenance, cleaning, porterage and catering. Experience of using Computer Aided Facilities Management Systems, analysing data and production of statistics and reports. Knowledge and understanding of health and safety issues and counter terrorism appropriate to the responsibilities of the job. IOSH Managing Safety qualification is desirable. The GLA Competency Framework Guidelines further detailing each competency and the different level indicators can be found here:GLA Competency Framework How to apply If you would like to apply for the role you will need to submit the following: Personal statement with a maximum of 1500 words. Please ensure you address how you demonstrate the essential criteria outlined above in the advert. Please ensure your CV and Personal Statement have a maximum file size of 1.5MB each and upload your Personal Statement to the 'CV and Cover Letters' section' of the form, ensuring you address the technical requirements and competencies in your Personal Statement. Word or PDF format preferred and do not include any photographs or images. Please ensure your CV and Personal Statement are saved with the job reference number as part of the naming convention (E.g., "CV - applicant name - 012345) As part of GLA's continuing commitment to be an inclusive and equal opportunity employer we will be removing personal identifiable information from CVs and Personal Statements that could cause discrimination. We may close this advert early if we receive a high volume of suitable applications. If you have questions about the role If you wish to talk to someone about the role, the hiring managerJacqueline Samuelswould be happy to speak to you. Please contact them Once you have submitted an application, your details will be reviewed by a panel. If shortlisted, you'll be invited to an interview/assessment. The interview/assessment date is: TBC Equality, diversity and inclusion London's diversity is its biggest asset, and we strive to ensure our workforce reflects London's diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability. We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce. We are committed to being an inclusive employer and we are happy to consider flexible working arrangements.We would welcome applications from candidates who are seeking part time work as this role is open to job share. Please note we are a Disability Confident Employer so for candidates who wish to be considered under the scheme and meet the essential criteria, they will automatically be invited to interview. Please note, should you require any adjustments through the process, we will accommodate as much as possible. Please contact the recruitment team for further information if required. In addition to a good salary package, you will be paid every four weeks, providing frequent salary payments. We also offer an attractive range of benefits including 30 days' annual leave, interest free season ticket loan, interest free bicycle loan and a career average pension scheme. Additional Information Please note, all candidates will need to confirm that the information provided in this application form is true and correct. Should a candidate deliberately give false information, including the use of AI software, they understand that this would disqualify them from consideration. Successful candidates must undergo a criminal record (DBS) check but some roles may require additional security screening. Please note Post holders must be willing to undergo National Security Vetting to the level of SC. This process requires the post holder to have been resident in the UK for five years. Individuals will not be expected to hold existing National Security Vetting in order to apply for the posts. The GLA is proud to be a Level 2: Disability Confident employer. We are committed to becoming a more inclusive and accessible organisation, and creating a truly inclusive and accessible workplace and culture for our disabled staff. We have named Disability Equality as a key corporate priority within our EDI Strategy. We welcome and encourage applications from disabled applicants. Should you wish to opt into the scheme, please let us know during your application. Need a document on this page in an accessible format? If you use assistive technology (such as a screen reader)and needa version of a PDF or other document on this page in a more accessible format, please get in touch via ouronline form and tell us which format you need. It will also help usif you tell us which assistive technology you use. We'll consider your request and get back to you in 5 working days.
Assistant Building Manager - Walbrook Building, London, UKAssistant Building Manager - Walbrook Building, London, UKJob ID265366Posted02-Apr-2026Service lineAdvisory SegmentRole typeFull-timeAreas of InterestProperty ManagementLocation(s)London - England - United Kingdom of Great Britain and Northern Ireland Assistant Building Manager - Walbrook Building, London Role Purpose To support the Building Manager with the day to day management and operational activities in line with all health and safety, environmental and company procedures, related general legislation and client/tenant requirements.This includes ensuring the adherence to the budgetary costs and customer service standards and management of onsite personnel. Key Responsibilities To ensure the fabric of the building both externally and internally is maintained and serviced to a high standard in accordance with the management contract and agreed budgets. This includes the achievement of all key performance indicators reference those set by the client and also that of the Company. Assist with the drafting, control and reporting of the service charge budget and expenditure for the site(s) in conjunction with the Building Manager, Senior Facilities Manager and surveyor as applicable. To carry out regular inspection audits of the site(s) and take/organise remedial action if and when required. To work in conjunction with the Building Manager, key stakeholders and external clients ensuring a maintenance and repair programme is in place. To participate at regular tenant meetings in conjunction with the Building Manager and property and asset management colleagues as applicable. This includes ensuring that all issues are promptly dealt with in accordance with agreed service criteria. To ensure all health and safety audits carried out in accordance with the planned programme and all follow up actions carried out within due timetable. This also includes ensuring that Meridian (H&S Management tool) is regularly monitored and updated in accordance with all the Health and Safety requirements and current legislation. To ensure fire and other evacuations are carried out on a regular basis in accordance with the health and safety requirements. This includes ensuring the emergency plan and related site maps are continually updated. To liaise with local authorities as appropriate. To manage major work programmes in conjunction with the Building Manager and specialist consultants on-site, acting as the liaison point for all parties involved. To assist the Building Manager in producing management reports in accordance with the needs of the business, as applicable. To assist the Building Manager with the compilation of external contracts in conjunction with the Procurement Department. This includes ensuring all procurement needs are carried out in line with company policy. To oversee and regularly review the work carried out by the contractors to ensure the required standards are achieved and maintained in accordance with the contractual agreement. Any other duties as in accordance with the needs of the business. Person Specification/Requirements Good standard of education. Previous experience of working within a facilities environment in a supervisory or management role. Knowledge of the technical aspect of premises management. Excellent customer service, interpersonal and communication skills. A good awareness of Health and Safety legislation and knowledge of environmental protection requirements, and ideally IOSH qualified. IT literate together with an understanding and experience of industry specific IT applications. Ability to work on own initiative and within a pressurised environment with excellent organisational and planning skills. About CBRE Group, Inc. CBRE Group, Inc. (NYSE:CBRE), a Fortune 500 and S&P 500 company headquartered in Dallas, is the world's largest commercial real estate services and investment firm (based on 2024 revenue). The company has more than 140,000 employees (including Turner & Townsend employees) serving clients in more than 100 countries. CBRE serves clients through four business segments: Advisory (leasing, sales, debt origination, mortgage serving, valuations); Building Operations & Experience (facilities management, property management, flex space & experience); Project Management (program management, project management, cost consulting); Real Estate Investments (investment management, development). Please visit our website at . Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.Share this job: Share Assistant Building Manager - Walbrook Building, London, UK with a friend via e-mail Join our Talent CommunityKeep up to date with exciting career opportunities and the latest news.
Apr 13, 2026
Full time
Assistant Building Manager - Walbrook Building, London, UKAssistant Building Manager - Walbrook Building, London, UKJob ID265366Posted02-Apr-2026Service lineAdvisory SegmentRole typeFull-timeAreas of InterestProperty ManagementLocation(s)London - England - United Kingdom of Great Britain and Northern Ireland Assistant Building Manager - Walbrook Building, London Role Purpose To support the Building Manager with the day to day management and operational activities in line with all health and safety, environmental and company procedures, related general legislation and client/tenant requirements.This includes ensuring the adherence to the budgetary costs and customer service standards and management of onsite personnel. Key Responsibilities To ensure the fabric of the building both externally and internally is maintained and serviced to a high standard in accordance with the management contract and agreed budgets. This includes the achievement of all key performance indicators reference those set by the client and also that of the Company. Assist with the drafting, control and reporting of the service charge budget and expenditure for the site(s) in conjunction with the Building Manager, Senior Facilities Manager and surveyor as applicable. To carry out regular inspection audits of the site(s) and take/organise remedial action if and when required. To work in conjunction with the Building Manager, key stakeholders and external clients ensuring a maintenance and repair programme is in place. To participate at regular tenant meetings in conjunction with the Building Manager and property and asset management colleagues as applicable. This includes ensuring that all issues are promptly dealt with in accordance with agreed service criteria. To ensure all health and safety audits carried out in accordance with the planned programme and all follow up actions carried out within due timetable. This also includes ensuring that Meridian (H&S Management tool) is regularly monitored and updated in accordance with all the Health and Safety requirements and current legislation. To ensure fire and other evacuations are carried out on a regular basis in accordance with the health and safety requirements. This includes ensuring the emergency plan and related site maps are continually updated. To liaise with local authorities as appropriate. To manage major work programmes in conjunction with the Building Manager and specialist consultants on-site, acting as the liaison point for all parties involved. To assist the Building Manager in producing management reports in accordance with the needs of the business, as applicable. To assist the Building Manager with the compilation of external contracts in conjunction with the Procurement Department. This includes ensuring all procurement needs are carried out in line with company policy. To oversee and regularly review the work carried out by the contractors to ensure the required standards are achieved and maintained in accordance with the contractual agreement. Any other duties as in accordance with the needs of the business. Person Specification/Requirements Good standard of education. Previous experience of working within a facilities environment in a supervisory or management role. Knowledge of the technical aspect of premises management. Excellent customer service, interpersonal and communication skills. A good awareness of Health and Safety legislation and knowledge of environmental protection requirements, and ideally IOSH qualified. IT literate together with an understanding and experience of industry specific IT applications. Ability to work on own initiative and within a pressurised environment with excellent organisational and planning skills. About CBRE Group, Inc. CBRE Group, Inc. (NYSE:CBRE), a Fortune 500 and S&P 500 company headquartered in Dallas, is the world's largest commercial real estate services and investment firm (based on 2024 revenue). The company has more than 140,000 employees (including Turner & Townsend employees) serving clients in more than 100 countries. CBRE serves clients through four business segments: Advisory (leasing, sales, debt origination, mortgage serving, valuations); Building Operations & Experience (facilities management, property management, flex space & experience); Project Management (program management, project management, cost consulting); Real Estate Investments (investment management, development). Please visit our website at . Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.Share this job: Share Assistant Building Manager - Walbrook Building, London, UK with a friend via e-mail Join our Talent CommunityKeep up to date with exciting career opportunities and the latest news.
Building Manager - One Smart Place, London, UKJob ID266518Posted02-Apr-2026Service lineAdvisory SegmentRole typeFull-timeAreas of InterestProperty ManagementLocation(s)London - England - United Kingdom of Great Britain and Northern Ireland Building Manager One Smart Place, London Role Purpose To support the Senior Facilities Manager with the day to day management and operational activities in line with all health and safety, environmental and company procedures, related general legislation and client/tenant requirements.This includes ensuring the adherence to the budgetary costs and customer service standards and management of onsite personnel. Role Specific Particulars The property is a small premises located in the West End Area The successful candidate will be part of a site team of one and will be an essential asset to the property, colleagues, clients and occupiers. Key Responsibilities To ensure the fabric of the building both externally and internally is maintained and serviced to a high standard in accordance with the management contract and agreed budgets. This includes the achievement of all key performance indicators reference those set by the client and also that of the Company. Assist with the drafting, control and reporting of the service charge budget and expenditure for the site(s) in conjunction with the Building Manager, Senior Facilities Manager and surveyor as applicable. To carry out regular inspection audits of the site(s) and take/organise remedial action if and when required. To work in conjunction with the Building Manager, key stakeholders and external clients ensuring a maintenance and repair programme is in place. To participate at regular tenant meetings in conjunction with the Building Manager and property and asset management colleagues as applicable. This includes ensuring that all issues are promptly dealt with in accordance with agreed service criteria. To ensure all health and safety audits carried out in accordance with the planned programme and all follow up actions carried out within due timetable. This also includes ensuring that Meridian (H&S Management tool) is regularly monitored and updated in accordance with all the Health and Safety requirements and current legislation. To ensure fire and other evacuations are carried out on a regular basis in accordance with the health and safety requirements. This includes ensuring the emergency plan and related site maps are continually updated. To liaise with local authorities as appropriate. To manage major work programmes in conjunction with the Building Manager and specialist consultants on-site, acting as the liaison point for all parties involved. To assist the Building Manager in producing management reports in accordance with the needs of the business, as applicable. To assist the Building Manager with the compilation of external contracts in conjunction with the Procurement Department. This includes ensuring all procurement needs are carried out in line with company policy. To oversee and regularly review the work carried out by the contractors to ensure the required standards are achieved and maintained in accordance with the contractual agreement. Any other duties as in accordance with the needs of the business. Person Specification/Requirements Good standard of education. Previous experience of working within a facilities environment in a supervisory or management role. Knowledge of the technical aspect of premises management. Excellent customer service, interpersonal and communication skills. A good awareness of Health and Safety legislation and knowledge of environmental protection requirements, and ideally IOSH qualified. IT literate together with an understanding and experience of industry specific IT applications. Ability to work on own initiative and within a pressurised environment with excellent organisational and planning skills. About CBRE Group, Inc. CBRE Group, Inc. (NYSE:CBRE), a Fortune 500 and S&P 500 company headquartered in Dallas, is the world's largest commercial real estate services and investment firm (based on 2024 revenue). The company has more than 140,000 employees (including Turner & Townsend employees) serving clients in more than 100 countries. CBRE serves clients through four business segments: Advisory (leasing, sales, debt origination, mortgage serving, valuations); Building Operations & Experience (facilities management, property management, flex space & experience); Project Management (program management, project management, cost consulting); Real Estate Investments (investment management, development). Please visit our website at . Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process. Share Building Manager - One Smart Place, London, UK with a friend via e-mail
Apr 13, 2026
Full time
Building Manager - One Smart Place, London, UKJob ID266518Posted02-Apr-2026Service lineAdvisory SegmentRole typeFull-timeAreas of InterestProperty ManagementLocation(s)London - England - United Kingdom of Great Britain and Northern Ireland Building Manager One Smart Place, London Role Purpose To support the Senior Facilities Manager with the day to day management and operational activities in line with all health and safety, environmental and company procedures, related general legislation and client/tenant requirements.This includes ensuring the adherence to the budgetary costs and customer service standards and management of onsite personnel. Role Specific Particulars The property is a small premises located in the West End Area The successful candidate will be part of a site team of one and will be an essential asset to the property, colleagues, clients and occupiers. Key Responsibilities To ensure the fabric of the building both externally and internally is maintained and serviced to a high standard in accordance with the management contract and agreed budgets. This includes the achievement of all key performance indicators reference those set by the client and also that of the Company. Assist with the drafting, control and reporting of the service charge budget and expenditure for the site(s) in conjunction with the Building Manager, Senior Facilities Manager and surveyor as applicable. To carry out regular inspection audits of the site(s) and take/organise remedial action if and when required. To work in conjunction with the Building Manager, key stakeholders and external clients ensuring a maintenance and repair programme is in place. To participate at regular tenant meetings in conjunction with the Building Manager and property and asset management colleagues as applicable. This includes ensuring that all issues are promptly dealt with in accordance with agreed service criteria. To ensure all health and safety audits carried out in accordance with the planned programme and all follow up actions carried out within due timetable. This also includes ensuring that Meridian (H&S Management tool) is regularly monitored and updated in accordance with all the Health and Safety requirements and current legislation. To ensure fire and other evacuations are carried out on a regular basis in accordance with the health and safety requirements. This includes ensuring the emergency plan and related site maps are continually updated. To liaise with local authorities as appropriate. To manage major work programmes in conjunction with the Building Manager and specialist consultants on-site, acting as the liaison point for all parties involved. To assist the Building Manager in producing management reports in accordance with the needs of the business, as applicable. To assist the Building Manager with the compilation of external contracts in conjunction with the Procurement Department. This includes ensuring all procurement needs are carried out in line with company policy. To oversee and regularly review the work carried out by the contractors to ensure the required standards are achieved and maintained in accordance with the contractual agreement. Any other duties as in accordance with the needs of the business. Person Specification/Requirements Good standard of education. Previous experience of working within a facilities environment in a supervisory or management role. Knowledge of the technical aspect of premises management. Excellent customer service, interpersonal and communication skills. A good awareness of Health and Safety legislation and knowledge of environmental protection requirements, and ideally IOSH qualified. IT literate together with an understanding and experience of industry specific IT applications. Ability to work on own initiative and within a pressurised environment with excellent organisational and planning skills. About CBRE Group, Inc. CBRE Group, Inc. (NYSE:CBRE), a Fortune 500 and S&P 500 company headquartered in Dallas, is the world's largest commercial real estate services and investment firm (based on 2024 revenue). The company has more than 140,000 employees (including Turner & Townsend employees) serving clients in more than 100 countries. CBRE serves clients through four business segments: Advisory (leasing, sales, debt origination, mortgage serving, valuations); Building Operations & Experience (facilities management, property management, flex space & experience); Project Management (program management, project management, cost consulting); Real Estate Investments (investment management, development). Please visit our website at . Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process. Share Building Manager - One Smart Place, London, UK with a friend via e-mail
Building Manager - The Ship Canal (12 Month FTC), Manchester, UKJob ID267247Posted01-Apr-2026Service lineAdvisory SegmentRole typeFull-timeAreas of InterestBuilding ManagementLocation(s)Manchester - England - United Kingdom of Great Britain and Northern Ireland Role Purpose Manage the day to day operational activities in line with all health and safety, environmental and company procedures, legislative requirements, budgetary costs and client/tenant requirements in line with the required customer service criteria and key performance indicators.The properties are a medium premises located within Manchester City Centre. The successful candidate will be part of a site team of two/three and will be an essential asset to the property, colleagues, clients and occupiers. Key Responsibilities Commercial Preparation, control and monitoring of the service charge budget in accordance with the client's budgetary agreement and the time scales set by the business, in conjunction with the Senior Facilities Manager. To prepare management reports in accordance with the needs of the business.Compliance To be responsible for all health and safety compliance. This includes ensuring that all health and safety audits, fire and other evacuations are carried out on a regular basis in accordance with the laid down requirements, the emergency plan and related site maps are continually update and that Meridian (Health and Safety tool) is regularly updated etc. To proactively manage risk and deal with insurance compliance onsite with regards to both public and statutory bodies as applicable. Ensure a Crisis Management plan is in place that this is reviewed and tested annually. To assist with the compilation of external contracts in conjunction with the Senior Facilities Manager and the Procurement Department. This includes ensuring all procurement needs are carried out in line with company policy. To compile and maintain all required management information and records relating to the site. This includes asset register, emergency plans, plant testing, etc. To liaise with local authorities as appropriate. Any other duties as in accordance with the needs of the business.Customer Service and Quality To ensure the fabric of the building both externally and internally is maintained and serviced to a high standard in accordance with the management contract and agreed budgets. This includes ensuring the agreed planned maintenance programme is carried out in accordance with the laid sown timetables and monitoring FM works on site including the required liaison with service providers and/or contractors. To further development and maintain excellent occupier relationships, ensuring that they receive the highest standards of service in relation to their operational needs and attend tenant meetings. To oversee and regularly review the work carried out by contractors to ensure the required standards are achieved and maintained in accordance with the contractual agreement.People Management Direct line management responsibility of on-site CBREMS personnel. This includes ensuring that all personnel are trained in accordance with the requirements of their role. Carrying out regular performance reviews including annual appraisals and the setting of objectives. Ensure all appraisals are carried out in accordance with the required standard and company time table. This includes the setting and reviewing of SMART "value added" objectives and regular performance reviews. Person Specification/Requirements Educated to degree level or equivalent Previous experience of facilities management of property or portfolio of properties. This includes Line Management responsibility for Company personnel and contractors and management of service agreements. Knowledge of the technical aspect of premises management. Excellent customer service, interpersonal and communication skills. Good awareness of Health and Safety legislation and knowledge of environmental protection requirements. IT literate together with an understanding and experience of industry specific IT applications. Ability to work on own initiative and within a pressurised environment. IOSH qualification. IWFM qualification desirable. Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process. Share Building Manager - The Ship Canal (12 Month FTC), Manchester, UK with a friend via e-mail
Apr 13, 2026
Full time
Building Manager - The Ship Canal (12 Month FTC), Manchester, UKJob ID267247Posted01-Apr-2026Service lineAdvisory SegmentRole typeFull-timeAreas of InterestBuilding ManagementLocation(s)Manchester - England - United Kingdom of Great Britain and Northern Ireland Role Purpose Manage the day to day operational activities in line with all health and safety, environmental and company procedures, legislative requirements, budgetary costs and client/tenant requirements in line with the required customer service criteria and key performance indicators.The properties are a medium premises located within Manchester City Centre. The successful candidate will be part of a site team of two/three and will be an essential asset to the property, colleagues, clients and occupiers. Key Responsibilities Commercial Preparation, control and monitoring of the service charge budget in accordance with the client's budgetary agreement and the time scales set by the business, in conjunction with the Senior Facilities Manager. To prepare management reports in accordance with the needs of the business.Compliance To be responsible for all health and safety compliance. This includes ensuring that all health and safety audits, fire and other evacuations are carried out on a regular basis in accordance with the laid down requirements, the emergency plan and related site maps are continually update and that Meridian (Health and Safety tool) is regularly updated etc. To proactively manage risk and deal with insurance compliance onsite with regards to both public and statutory bodies as applicable. Ensure a Crisis Management plan is in place that this is reviewed and tested annually. To assist with the compilation of external contracts in conjunction with the Senior Facilities Manager and the Procurement Department. This includes ensuring all procurement needs are carried out in line with company policy. To compile and maintain all required management information and records relating to the site. This includes asset register, emergency plans, plant testing, etc. To liaise with local authorities as appropriate. Any other duties as in accordance with the needs of the business.Customer Service and Quality To ensure the fabric of the building both externally and internally is maintained and serviced to a high standard in accordance with the management contract and agreed budgets. This includes ensuring the agreed planned maintenance programme is carried out in accordance with the laid sown timetables and monitoring FM works on site including the required liaison with service providers and/or contractors. To further development and maintain excellent occupier relationships, ensuring that they receive the highest standards of service in relation to their operational needs and attend tenant meetings. To oversee and regularly review the work carried out by contractors to ensure the required standards are achieved and maintained in accordance with the contractual agreement.People Management Direct line management responsibility of on-site CBREMS personnel. This includes ensuring that all personnel are trained in accordance with the requirements of their role. Carrying out regular performance reviews including annual appraisals and the setting of objectives. Ensure all appraisals are carried out in accordance with the required standard and company time table. This includes the setting and reviewing of SMART "value added" objectives and regular performance reviews. Person Specification/Requirements Educated to degree level or equivalent Previous experience of facilities management of property or portfolio of properties. This includes Line Management responsibility for Company personnel and contractors and management of service agreements. Knowledge of the technical aspect of premises management. Excellent customer service, interpersonal and communication skills. Good awareness of Health and Safety legislation and knowledge of environmental protection requirements. IT literate together with an understanding and experience of industry specific IT applications. Ability to work on own initiative and within a pressurised environment. IOSH qualification. IWFM qualification desirable. Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process. Share Building Manager - The Ship Canal (12 Month FTC), Manchester, UK with a friend via e-mail
To Apply for this Job Click Here Technical Service Manager - AOV & Smoke Control Salary: c.£60,000 + Company Car or £6,500 Allowance + Management Package + 25 Days Holiday + Pension Hours: 37.5 hours per week Location: Field-based / UK We are working with a forward-thinking technical services organisation that is redefining how Facilities Management and life safety systems are delivered. With a strong focus on innovation, collaboration and engineering excellence, the business supports FM providers and asset owners through a modern, service-led approach-combining technical expertise with long-term value creation. The Opportunity We are seeking a technically strong and commercially aware Technical Service Manager (TSM) specialising in AOV and Smoke Control systems. This is a pivotal role within the organisation's growth strategy-focused on identifying, developing and converting technical opportunities across both existing customer estates and new clients. You'll play a key role in turning insights from maintenance, inspections and surveys into remedial works, upgrades and lifecycle projects-driving revenue while improving system performance, compliance and safety. Key Responsibilities Technical Sales & Opportunity Development Identify opportunities across AOV systems, smoke control panels and motorised smoke dampers Convert engineer reports, surveys and inspections into commercially viable works Scope remedial works, upgrades and full lifecycle replacement projects Develop solutions aligned with fire strategy, cause & effect and compliance requirements Quoting & Commercial Management Prepare accurate and competitive technical quotations Price full system scope including actuators, dampers, panels, cabling and commissioning Ensure all proposals are technically robust and commercially viable Support larger or more complex technical bids and upgrade programmes Customer Engagement Build strong relationships with estates teams, FM providers and asset owners Provide expert advice on compliance, system performance and lifecycle planning Attend site meetings, technical reviews and client consultations Act as a technical escalation point for AOV and smoke control systems Cross-Selling & Account Growth Identify additional opportunities across life safety systems Work closely with Business Development Managers on new client opportunities Support Account Managers in expanding service delivery across estates Operational & Technical Collaboration Work with operational teams to ensure solutions are practical and deliverable Provide clear scopes, technical documentation and pricing breakdowns Support smooth handover from sales through to delivery Technical Delivery Support Provide oversight on installations and commissioning Support complex fault finding across control systems, panels and devices Validate system performance including cause & effect and sequencing What We're Looking For Experience Strong background in AOV, smoke control or building services Experience scoping, quoting or delivering remedial works and system upgrades Previous experience within FM or technical services environments Technical Expertise In depth knowledge of AOV systems (natural and mechanical) Strong understanding of motorised smoke dampers and control systems Ability to interpret fire strategy documents and cause & effect matrices Familiarity with smoke control systems (e.g. Colt, SE Controls, Actionair, Advance Air) Skills & Attributes Commercially aware with strong pricing and proposal experience Ability to translate technical issues into practical client solutions Strong communication and stakeholder engagement skills Proactive, self motivated and solutions focused What Success Looks Like Growth in remedial works and project revenue (AOV & smoke control) Strong quotation conversion rates Identification and delivery of cross selling opportunities Accurate pipeline management and forecasting High levels of customer satisfaction and engagement What's on Offer Competitive salary with car allowance or company vehicle Full management package Ongoing technical and commercial development Opportunity to work on complex, high value life safety systems A key role within a business driving change in the FM and technical services sector Mark Evans To Apply for this Job Click Here
Apr 13, 2026
Full time
To Apply for this Job Click Here Technical Service Manager - AOV & Smoke Control Salary: c.£60,000 + Company Car or £6,500 Allowance + Management Package + 25 Days Holiday + Pension Hours: 37.5 hours per week Location: Field-based / UK We are working with a forward-thinking technical services organisation that is redefining how Facilities Management and life safety systems are delivered. With a strong focus on innovation, collaboration and engineering excellence, the business supports FM providers and asset owners through a modern, service-led approach-combining technical expertise with long-term value creation. The Opportunity We are seeking a technically strong and commercially aware Technical Service Manager (TSM) specialising in AOV and Smoke Control systems. This is a pivotal role within the organisation's growth strategy-focused on identifying, developing and converting technical opportunities across both existing customer estates and new clients. You'll play a key role in turning insights from maintenance, inspections and surveys into remedial works, upgrades and lifecycle projects-driving revenue while improving system performance, compliance and safety. Key Responsibilities Technical Sales & Opportunity Development Identify opportunities across AOV systems, smoke control panels and motorised smoke dampers Convert engineer reports, surveys and inspections into commercially viable works Scope remedial works, upgrades and full lifecycle replacement projects Develop solutions aligned with fire strategy, cause & effect and compliance requirements Quoting & Commercial Management Prepare accurate and competitive technical quotations Price full system scope including actuators, dampers, panels, cabling and commissioning Ensure all proposals are technically robust and commercially viable Support larger or more complex technical bids and upgrade programmes Customer Engagement Build strong relationships with estates teams, FM providers and asset owners Provide expert advice on compliance, system performance and lifecycle planning Attend site meetings, technical reviews and client consultations Act as a technical escalation point for AOV and smoke control systems Cross-Selling & Account Growth Identify additional opportunities across life safety systems Work closely with Business Development Managers on new client opportunities Support Account Managers in expanding service delivery across estates Operational & Technical Collaboration Work with operational teams to ensure solutions are practical and deliverable Provide clear scopes, technical documentation and pricing breakdowns Support smooth handover from sales through to delivery Technical Delivery Support Provide oversight on installations and commissioning Support complex fault finding across control systems, panels and devices Validate system performance including cause & effect and sequencing What We're Looking For Experience Strong background in AOV, smoke control or building services Experience scoping, quoting or delivering remedial works and system upgrades Previous experience within FM or technical services environments Technical Expertise In depth knowledge of AOV systems (natural and mechanical) Strong understanding of motorised smoke dampers and control systems Ability to interpret fire strategy documents and cause & effect matrices Familiarity with smoke control systems (e.g. Colt, SE Controls, Actionair, Advance Air) Skills & Attributes Commercially aware with strong pricing and proposal experience Ability to translate technical issues into practical client solutions Strong communication and stakeholder engagement skills Proactive, self motivated and solutions focused What Success Looks Like Growth in remedial works and project revenue (AOV & smoke control) Strong quotation conversion rates Identification and delivery of cross selling opportunities Accurate pipeline management and forecasting High levels of customer satisfaction and engagement What's on Offer Competitive salary with car allowance or company vehicle Full management package Ongoing technical and commercial development Opportunity to work on complex, high value life safety systems A key role within a business driving change in the FM and technical services sector Mark Evans To Apply for this Job Click Here
Cobalt Recruitment is delighted to be representing a globally recognised real estate investor and operator in the search for an Operations Manager to support the leadership of a flagship, multi-let commercial building. This position will see you working closely with the General Manager while taking meaningful ownership of the day-to-day operational performance of one of the portfolio's most prominent assets. The building itself is a large, high-profile workplace environment with a significant occupier community and a strong focus on service excellence, sustainability and customer experience. The successful individual will play a central role in ensuring the asset operates to the highest standards, overseeing operational performance, leading on occupier engagement and supporting the continued evolution of the building's services and amenities. While operating as deputy to the General Manager, this role carries genuine empowerment and visibility, with responsibility for operational decision making, team leadership and driving continuous improvement across the asset. Key Responsibilities Support the General Manager in the overall operational leadership of a large, multi-let commercial building Act as the operational deputy, taking responsibility for building operations and decision making when required Lead, motivate and develop onsite operational teams to ensure consistently high service standards Manage and review service partner performance against SLAs and contractual obligations Maintain strong relationships with occupiers through proactive engagement and responsive service delivery Conduct regular building inspections, identifying opportunities to improve operational performance and occupier experience Support the preparation, management and reconciliation of relevant service charge budget lines Manage supplier contracts including tendering, performance monitoring and invoice validation Ensure operational activities are aligned with compliance requirements, ESG objectives and statutory obligations Coordinate occupier move ins, move outs and operational changes within the building Promote a visible leadership presence within the building, fostering a culture of collaboration, safety and continuous improvement Support the adoption of technology and operational innovation to enhance building efficiency and customer experience Champion health and safety best practice, ensuring safe systems of work are maintained across all service partners This role requires an established operational leader with experience managing large, multi-let commercial buildings or estates within a property or facilities management environment. Candidates should demonstrate strong stakeholder engagement, contractor management and service charge experience, alongside a confident and proactive leadership style that enables them to take initiative and operate as a trusted deputy within a building leadership team. An IOSH qualification is essential, with NEBOSH or relevant professional membership advantageous. If you are interested in this position, please apply with your CV today as this role may interview & appoint before the closing date of this advert.
Apr 13, 2026
Full time
Cobalt Recruitment is delighted to be representing a globally recognised real estate investor and operator in the search for an Operations Manager to support the leadership of a flagship, multi-let commercial building. This position will see you working closely with the General Manager while taking meaningful ownership of the day-to-day operational performance of one of the portfolio's most prominent assets. The building itself is a large, high-profile workplace environment with a significant occupier community and a strong focus on service excellence, sustainability and customer experience. The successful individual will play a central role in ensuring the asset operates to the highest standards, overseeing operational performance, leading on occupier engagement and supporting the continued evolution of the building's services and amenities. While operating as deputy to the General Manager, this role carries genuine empowerment and visibility, with responsibility for operational decision making, team leadership and driving continuous improvement across the asset. Key Responsibilities Support the General Manager in the overall operational leadership of a large, multi-let commercial building Act as the operational deputy, taking responsibility for building operations and decision making when required Lead, motivate and develop onsite operational teams to ensure consistently high service standards Manage and review service partner performance against SLAs and contractual obligations Maintain strong relationships with occupiers through proactive engagement and responsive service delivery Conduct regular building inspections, identifying opportunities to improve operational performance and occupier experience Support the preparation, management and reconciliation of relevant service charge budget lines Manage supplier contracts including tendering, performance monitoring and invoice validation Ensure operational activities are aligned with compliance requirements, ESG objectives and statutory obligations Coordinate occupier move ins, move outs and operational changes within the building Promote a visible leadership presence within the building, fostering a culture of collaboration, safety and continuous improvement Support the adoption of technology and operational innovation to enhance building efficiency and customer experience Champion health and safety best practice, ensuring safe systems of work are maintained across all service partners This role requires an established operational leader with experience managing large, multi-let commercial buildings or estates within a property or facilities management environment. Candidates should demonstrate strong stakeholder engagement, contractor management and service charge experience, alongside a confident and proactive leadership style that enables them to take initiative and operate as a trusted deputy within a building leadership team. An IOSH qualification is essential, with NEBOSH or relevant professional membership advantageous. If you are interested in this position, please apply with your CV today as this role may interview & appoint before the closing date of this advert.
Receptionist Department: Front of House Employment Type: Full Time Location: Oxford Compensation: £26,436 / year Description Receptionist Full Time Oxford £26,436 About the Role We are looking for a proactive and customer-focused Receptionist to manage the daily running of a beautiful building in Oxford. The successful applicant will be based in our high-quality flexible workspace and central hub for the Campus community. You will ensure smooth day-to-day operations, deliver an outstanding customer experience, and help maximise the effective use of the space for meetings and events. Hours and Salary Monday to Friday 8:00am-4:00pm £26,436 PA Key Responsibilities Reception Manage the day-to-day operation, maintaining a professional work space Act as the main on-site point of contact, greeting visitors and ensuring a welcoming, customer-focused experience Build strong relationships with Tenants, understanding their needs and feeding insights back to the Community Manager, Asset Director and wider team Carry out regular checks and follow up on maintenance, cleaning, or health and safety matters Handle general administration including purchase orders, invoices, supplies and data entry Ensure compliance with company policies, visitor procedures, data protection and health & safety requirements Building Management Oversee all meeting room bookings via the app/booking platform, resolving clashes and ensuring accuracy Coordinate meeting room and event set ups (furniture, layouts, signage) Maintain accurate usage records and provide reporting on bookings, occupancy and feedback Skills, Knowledge and Expertise Highly organised, hands on and confident working in a busy, professional environment Strong customer service and interpersonal skills with a friendly, confident approach Able manage multiple bookings, tasks and deadlines effectively Competent using booking platforms, Microsoft Office and digital systems (or willing to learn) Communicates clearly and professionally, both in person and in writing Proactive, "can do" attitude and enjoys being part of a collaborative team Experience in a front of house, serviced office, coworking, hospitality, or facilities coordination environment Benefits Contributory pension scheme / life assurance 24 / 7 access to a virtual GP for you and your family Well being resources: digital gym, nutrition planning, wellbeing podcast Financial and legal information support Discounts and deals across multiple businesses Referral programme LAH training academy
Apr 13, 2026
Full time
Receptionist Department: Front of House Employment Type: Full Time Location: Oxford Compensation: £26,436 / year Description Receptionist Full Time Oxford £26,436 About the Role We are looking for a proactive and customer-focused Receptionist to manage the daily running of a beautiful building in Oxford. The successful applicant will be based in our high-quality flexible workspace and central hub for the Campus community. You will ensure smooth day-to-day operations, deliver an outstanding customer experience, and help maximise the effective use of the space for meetings and events. Hours and Salary Monday to Friday 8:00am-4:00pm £26,436 PA Key Responsibilities Reception Manage the day-to-day operation, maintaining a professional work space Act as the main on-site point of contact, greeting visitors and ensuring a welcoming, customer-focused experience Build strong relationships with Tenants, understanding their needs and feeding insights back to the Community Manager, Asset Director and wider team Carry out regular checks and follow up on maintenance, cleaning, or health and safety matters Handle general administration including purchase orders, invoices, supplies and data entry Ensure compliance with company policies, visitor procedures, data protection and health & safety requirements Building Management Oversee all meeting room bookings via the app/booking platform, resolving clashes and ensuring accuracy Coordinate meeting room and event set ups (furniture, layouts, signage) Maintain accurate usage records and provide reporting on bookings, occupancy and feedback Skills, Knowledge and Expertise Highly organised, hands on and confident working in a busy, professional environment Strong customer service and interpersonal skills with a friendly, confident approach Able manage multiple bookings, tasks and deadlines effectively Competent using booking platforms, Microsoft Office and digital systems (or willing to learn) Communicates clearly and professionally, both in person and in writing Proactive, "can do" attitude and enjoys being part of a collaborative team Experience in a front of house, serviced office, coworking, hospitality, or facilities coordination environment Benefits Contributory pension scheme / life assurance 24 / 7 access to a virtual GP for you and your family Well being resources: digital gym, nutrition planning, wellbeing podcast Financial and legal information support Discounts and deals across multiple businesses Referral programme LAH training academy
Operations Manager Drive Operational Excellence Across a National Superstore Estate (Birmingham Based) Up to £55,000 + excellent benefits Clear progression to Senior Group Operations Manager This is an exciting opportunity for an experienced Operations Manager to step into a pivotal, high-impact role within a well-known, fast-growing high street brand. Based in Birmingham, the role sits within a multi-site retail and distribution environment and offers the autonomy, scope and senior visibility to make a real difference. About the Role You will lead operational standards and performance across a nationwide estate of large-format Superstores. Working closely with the Group Operations Director and supported by the COO, you'll bring clarity, consistency and accountability to an operational landscape spanning retail, sales, warehousing and distribution. Your remit includes group-level leadership, compliance, brand standards, logistics oversight, performance measurement and the delivery of multi-site projects. You'll also lead a capable management team to ensure strong execution across all locations. Key Responsibilities Operational Leadership Setting consistent operating standards across Superstores Supporting Store Directors and embedding best practice Regular branch visits to provide hands-on guidance Overseeing asset management, maintenance and facilities Brand Standards & Merchandising Owning brand standards across retail and bulk trading Ensuring accurate merchandising and promotional activity Conducting reviews and driving continuous improvement Warehousing, Logistics & Distribution Senior leadership of central warehousing and transport Ensuring efficient goods-in, storage, picking and distribution Improving workflow, service levels and cost control Compliance & Risk Overseeing Health & Safety and Food Safety Embedding robust audit frameworks and due diligence Maintaining audit readiness and documentation Performance Measurement Developing KPIs across standards and operational execution Benchmarking sites and identifying improvements Leading structured improvement plans Project Management Delivering key operational projects across the Group Leading refurbishments, system changes and process redesign Ensuring changes deliver measurable benefit People Leadership Leading a team including Compliance, Distribution and Operations support Driving accountability, clarity and high performance Supporting succession planning and developing future leaders What We're Looking For Strong, proven experience in multi-site operations Ability to define and implement standards at scale Skilled at analysing performance and driving improvement Confident communicator able to influence senior leaders Hands-on, pragmatic and commercially focused Excellent project management capability Passion for developing people and building strong teams Retail or food industry background is highly beneficial Why This Role Stands Out This isn't a role where you inherit a perfect operation - it's a role where you build one. If you're motivated by structure, improvement and delivering results across multiple sites, this is a chance to step into a dynamic, high-visibility role within a thriving organisation. Apply now to explore this opportunity.
Apr 13, 2026
Full time
Operations Manager Drive Operational Excellence Across a National Superstore Estate (Birmingham Based) Up to £55,000 + excellent benefits Clear progression to Senior Group Operations Manager This is an exciting opportunity for an experienced Operations Manager to step into a pivotal, high-impact role within a well-known, fast-growing high street brand. Based in Birmingham, the role sits within a multi-site retail and distribution environment and offers the autonomy, scope and senior visibility to make a real difference. About the Role You will lead operational standards and performance across a nationwide estate of large-format Superstores. Working closely with the Group Operations Director and supported by the COO, you'll bring clarity, consistency and accountability to an operational landscape spanning retail, sales, warehousing and distribution. Your remit includes group-level leadership, compliance, brand standards, logistics oversight, performance measurement and the delivery of multi-site projects. You'll also lead a capable management team to ensure strong execution across all locations. Key Responsibilities Operational Leadership Setting consistent operating standards across Superstores Supporting Store Directors and embedding best practice Regular branch visits to provide hands-on guidance Overseeing asset management, maintenance and facilities Brand Standards & Merchandising Owning brand standards across retail and bulk trading Ensuring accurate merchandising and promotional activity Conducting reviews and driving continuous improvement Warehousing, Logistics & Distribution Senior leadership of central warehousing and transport Ensuring efficient goods-in, storage, picking and distribution Improving workflow, service levels and cost control Compliance & Risk Overseeing Health & Safety and Food Safety Embedding robust audit frameworks and due diligence Maintaining audit readiness and documentation Performance Measurement Developing KPIs across standards and operational execution Benchmarking sites and identifying improvements Leading structured improvement plans Project Management Delivering key operational projects across the Group Leading refurbishments, system changes and process redesign Ensuring changes deliver measurable benefit People Leadership Leading a team including Compliance, Distribution and Operations support Driving accountability, clarity and high performance Supporting succession planning and developing future leaders What We're Looking For Strong, proven experience in multi-site operations Ability to define and implement standards at scale Skilled at analysing performance and driving improvement Confident communicator able to influence senior leaders Hands-on, pragmatic and commercially focused Excellent project management capability Passion for developing people and building strong teams Retail or food industry background is highly beneficial Why This Role Stands Out This isn't a role where you inherit a perfect operation - it's a role where you build one. If you're motivated by structure, improvement and delivering results across multiple sites, this is a chance to step into a dynamic, high-visibility role within a thriving organisation. Apply now to explore this opportunity.
Overview HVAC Project Manager St Helens - Hybrid role Permanent Full Time £50,000 - £60,000 DOE, plus car/allowance plus 10% bonus plus excellent package We are working with a highly reputable and well known facilities management contractor who provide all round building maintenance services nationally to clients within the commercial sector. Due to expansion we are looking to recruit a HVAC Project Manager to join the team in the North West. Suitable candidates should have a minimum of 8 years previous experience in a management role within an HVAC environment and will have strong organisational ability when the workload and demands are high. You should be positive, competent and personable, with good communication skills and attention to detail. This role is hybrid with some days in the office in St Helens, rest of the time spent on the road at client sites or from home. Your role will involve providing quotes and estimates for client contracts and projects to include AC upgrades, AHUs, VRVs. You will be client facing meeting with clients on sites, conducting surveys etc. The Role To manage, develop and motivate a team of Mechanical Trades to effectively deliver HVACproject works throughout a defined region within agreed timescales and budgets whilst complying with company policy and procedure. Assisting with the development of existing & new client portfolio to enable the expansion of the HVAC division within additional geographical regions, and experienced within the Retail /Commercial and industrial sectors. Undertaking site surveys, preparation, and submission of quotes for project works as required in conjunction with surveying and procurement procedures. The delivery of project works and asset/plant replacement/renewal schemes from survey to handover including programme delivery, labour planning, HSE plans / files, risk assessments, method statements, waste management responsibility and cost preparation. Ensuring compliance with relevant health and safety regulations, company HSE management systems, procedures, or instructions as they apply and to ensure that all direct reports are adequately trained and follow safe systems of work. Liaising continuously with the Quantity Surveyor to ensure project revisions and expenditure are maintained within budget and in compliance with administrative procedures. Assist with providing quotations for works based on site surveys and client specific specification. Provide designs for smaller projects based on site surveys and client specific specification. The Person You should have a minimum of 8 years previous experience in a management role within an HVAC environment and will have strong organisational ability when the workload and demands are high. City & Guilds 6024 (Mechanical Engineering Services - Plumbing) NVQ Level 3 (Heating & Ventilation) F-Gas: (experience would be beneficial) Gas Safe: (Experience would be beneficial) CITB- SMSTS Skill Card- Project Manager The Package £50,000 - £60,000 base salary DOE Company vehicle with the option to move to car allowance after probation 33 days annual leave 40 hrs Pension Healthcare 10% annual bonus (Discretionary) Ongoing progression
Apr 13, 2026
Full time
Overview HVAC Project Manager St Helens - Hybrid role Permanent Full Time £50,000 - £60,000 DOE, plus car/allowance plus 10% bonus plus excellent package We are working with a highly reputable and well known facilities management contractor who provide all round building maintenance services nationally to clients within the commercial sector. Due to expansion we are looking to recruit a HVAC Project Manager to join the team in the North West. Suitable candidates should have a minimum of 8 years previous experience in a management role within an HVAC environment and will have strong organisational ability when the workload and demands are high. You should be positive, competent and personable, with good communication skills and attention to detail. This role is hybrid with some days in the office in St Helens, rest of the time spent on the road at client sites or from home. Your role will involve providing quotes and estimates for client contracts and projects to include AC upgrades, AHUs, VRVs. You will be client facing meeting with clients on sites, conducting surveys etc. The Role To manage, develop and motivate a team of Mechanical Trades to effectively deliver HVACproject works throughout a defined region within agreed timescales and budgets whilst complying with company policy and procedure. Assisting with the development of existing & new client portfolio to enable the expansion of the HVAC division within additional geographical regions, and experienced within the Retail /Commercial and industrial sectors. Undertaking site surveys, preparation, and submission of quotes for project works as required in conjunction with surveying and procurement procedures. The delivery of project works and asset/plant replacement/renewal schemes from survey to handover including programme delivery, labour planning, HSE plans / files, risk assessments, method statements, waste management responsibility and cost preparation. Ensuring compliance with relevant health and safety regulations, company HSE management systems, procedures, or instructions as they apply and to ensure that all direct reports are adequately trained and follow safe systems of work. Liaising continuously with the Quantity Surveyor to ensure project revisions and expenditure are maintained within budget and in compliance with administrative procedures. Assist with providing quotations for works based on site surveys and client specific specification. Provide designs for smaller projects based on site surveys and client specific specification. The Person You should have a minimum of 8 years previous experience in a management role within an HVAC environment and will have strong organisational ability when the workload and demands are high. City & Guilds 6024 (Mechanical Engineering Services - Plumbing) NVQ Level 3 (Heating & Ventilation) F-Gas: (experience would be beneficial) Gas Safe: (Experience would be beneficial) CITB- SMSTS Skill Card- Project Manager The Package £50,000 - £60,000 base salary DOE Company vehicle with the option to move to car allowance after probation 33 days annual leave 40 hrs Pension Healthcare 10% annual bonus (Discretionary) Ongoing progression
Operations Manager Drive Operational Excellence Across a National Superstore Estate (Birmingham Based) Up to £55,000 + excellent benefits Clear progression to Senior Group Operations Manager This is an exciting opportunity for an experienced Operations Manager to step into a pivotal, high-impact role within a well-known, fast-growing high street brand. Based in Birmingham, the role sits within a multi-site retail and distribution environment and offers the autonomy, scope and senior visibility to make a real difference. About the Role You will lead operational standards and performance across a nationwide estate of large-format Superstores. Working closely with the Group Operations Director and supported by the COO, you'll bring clarity, consistency and accountability to an operational landscape spanning retail, sales, warehousing and distribution. Your remit includes group-level leadership, compliance, brand standards, logistics oversight, performance measurement and the delivery of multi-site projects. You'll also lead a capable management team to ensure strong execution across all locations. Key Responsibilities Operational Leadership Setting consistent operating standards across Superstores Supporting Store Directors and embedding best practice Regular branch visits to provide hands-on guidance Overseeing asset management, maintenance and facilities Brand Standards & Merchandising Owning brand standards across retail and bulk trading Ensuring accurate merchandising and promotional activity Conducting reviews and driving continuous improvement Warehousing, Logistics & Distribution Senior leadership of central warehousing and transport Ensuring efficient goods-in, storage, picking and distribution Improving workflow, service levels and cost control Compliance & Risk Overseeing Health & Safety and Food Safety Embedding robust audit frameworks and due diligence Maintaining audit readiness and documentation Performance Measurement Developing KPIs across standards and operational execution Benchmarking sites and identifying improvements Leading structured improvement plans Project Management Delivering key operational projects across the Group Leading refurbishments, system changes and process redesign Ensuring changes deliver measurable benefit People Leadership Leading a team including Compliance, Distribution and Operations support Driving accountability, clarity and high performance Supporting succession planning and developing future leaders What We're Looking For Strong, proven experience in multi-site operations Ability to define and implement standards at scale Skilled at analysing performance and driving improvement Confident communicator able to influence senior leaders Hands-on, pragmatic and commercially focused Excellent project management capability Passion for developing people and building strong teams Retail or food industry background is highly beneficial Why This Role Stands Out This isn't a role where you inherit a perfect operation - it's a role where you build one. If you're motivated by structure, improvement and delivering results across multiple sites, this is a chance to step into a dynamic, high-visibility role within a thriving organisation. Apply now to explore this opportunity.
Apr 12, 2026
Full time
Operations Manager Drive Operational Excellence Across a National Superstore Estate (Birmingham Based) Up to £55,000 + excellent benefits Clear progression to Senior Group Operations Manager This is an exciting opportunity for an experienced Operations Manager to step into a pivotal, high-impact role within a well-known, fast-growing high street brand. Based in Birmingham, the role sits within a multi-site retail and distribution environment and offers the autonomy, scope and senior visibility to make a real difference. About the Role You will lead operational standards and performance across a nationwide estate of large-format Superstores. Working closely with the Group Operations Director and supported by the COO, you'll bring clarity, consistency and accountability to an operational landscape spanning retail, sales, warehousing and distribution. Your remit includes group-level leadership, compliance, brand standards, logistics oversight, performance measurement and the delivery of multi-site projects. You'll also lead a capable management team to ensure strong execution across all locations. Key Responsibilities Operational Leadership Setting consistent operating standards across Superstores Supporting Store Directors and embedding best practice Regular branch visits to provide hands-on guidance Overseeing asset management, maintenance and facilities Brand Standards & Merchandising Owning brand standards across retail and bulk trading Ensuring accurate merchandising and promotional activity Conducting reviews and driving continuous improvement Warehousing, Logistics & Distribution Senior leadership of central warehousing and transport Ensuring efficient goods-in, storage, picking and distribution Improving workflow, service levels and cost control Compliance & Risk Overseeing Health & Safety and Food Safety Embedding robust audit frameworks and due diligence Maintaining audit readiness and documentation Performance Measurement Developing KPIs across standards and operational execution Benchmarking sites and identifying improvements Leading structured improvement plans Project Management Delivering key operational projects across the Group Leading refurbishments, system changes and process redesign Ensuring changes deliver measurable benefit People Leadership Leading a team including Compliance, Distribution and Operations support Driving accountability, clarity and high performance Supporting succession planning and developing future leaders What We're Looking For Strong, proven experience in multi-site operations Ability to define and implement standards at scale Skilled at analysing performance and driving improvement Confident communicator able to influence senior leaders Hands-on, pragmatic and commercially focused Excellent project management capability Passion for developing people and building strong teams Retail or food industry background is highly beneficial Why This Role Stands Out This isn't a role where you inherit a perfect operation - it's a role where you build one. If you're motivated by structure, improvement and delivering results across multiple sites, this is a chance to step into a dynamic, high-visibility role within a thriving organisation. Apply now to explore this opportunity.
Supervisor page is loaded Supervisorlocations: Cambridge - Cottenhamtime type: Full timeposted on: Posted Todayjob requisition id: REQAnnual salary: up to £41,324.00 Supervisor Location: South Cambs Contract: Full-time, Permanent Hours: 42.5 hours per week, Monday - Friday, 8am- 5pm Salary: Up to £41,324.00 per annumMears Group is one of the UK's leading providers of repairs, maintenance, and regeneration services, we deliver high-quality housing and facilities solutions to both public and private sector clients. We are committed to excellent customer service, keeping our promises, creating a great place to work, and tackling the issues that matter most to people and communities. About The Role This is a dynamic, field-based leadership and management role where you'll oversee the delivery of planned maintenance across occupied properties. This is a fantastic opportunity to step into a supervisory role. Ensuring all work and procedures are being undertaken efficiently, in compliance with company operating procedures and delivering best in class customer service, whilst satisfying all safety, quality and cost control standards. Responsible for the operational supervision of contract activities, ensuring maximum productivity, profitability and satisfaction through effective resource utilisation & planning Duties will include attending properties to survey future planned works installations, as well as to supervise and monitor work delivery, progression & completion via ongoing site visits to ensure works are meeting client quality standards Ensure compliance and adherence to H&S regulations, Mears standard operating procedures, Mears values and quality assurance accreditations. Demonstrate, maintain and monitor the company's commitments to best practice with legislation, codes of practice & good working practices relevant to all work activities Ensure the customer experience is central to all activities by adopting a professional manner when communicating with all stakeholders, this includes but not limited to, appearance, company ID, maintaining a high standard of health & safety requirements Ensuring HR Policies & Procedures are followed within the team and external contractors Follow and support policies, procedures, initiatives and work instructions at all times and keep all supplied company assets in a good condition in line with the company policies, reporting to your manager where damages occur Manage complex and escalated cases, including resident complaints Ensure accurate record keeping, reporting, and audit trails Liaise with residents, stakeholders, and internal teams to ensure clear communication and customer satisfaction Key Citeria Previous experience in a Maintenance Supervisor or similar supervisory role within housing or property maintenance Proven track record of managing, monitoring, recording, and reporting Health & Safety and compliance activities Experience delivering planned and reactive maintenance in occupied properties City & Guilds or equivalent in a relevant trade discipline Full, valid UK driving licence Strong understanding of Health & Safety regulations, including COSHH Working knowledge of Schedule of Rates Excellent interpersonal and communication skills Effective people management with the ability to lead, mentor, and develop teams Strong customer focus and commitment to service excellence Problem-solving mindset with a results-driven approach Strong planning and organisational abilities Decisive decision-making under pressure Ability to negotiate and influence across teams and stakeholders IT literate with confident oral and written communication skills Benefits 25 days annual leave plus bank holidays Leading pension scheme Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. Apply below or to discuss your application further; contact:Francesca Swan ()If you need any help with your application process, we are here to support you. We will be accessible every step of the way.At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply. (blob:)
Apr 12, 2026
Full time
Supervisor page is loaded Supervisorlocations: Cambridge - Cottenhamtime type: Full timeposted on: Posted Todayjob requisition id: REQAnnual salary: up to £41,324.00 Supervisor Location: South Cambs Contract: Full-time, Permanent Hours: 42.5 hours per week, Monday - Friday, 8am- 5pm Salary: Up to £41,324.00 per annumMears Group is one of the UK's leading providers of repairs, maintenance, and regeneration services, we deliver high-quality housing and facilities solutions to both public and private sector clients. We are committed to excellent customer service, keeping our promises, creating a great place to work, and tackling the issues that matter most to people and communities. About The Role This is a dynamic, field-based leadership and management role where you'll oversee the delivery of planned maintenance across occupied properties. This is a fantastic opportunity to step into a supervisory role. Ensuring all work and procedures are being undertaken efficiently, in compliance with company operating procedures and delivering best in class customer service, whilst satisfying all safety, quality and cost control standards. Responsible for the operational supervision of contract activities, ensuring maximum productivity, profitability and satisfaction through effective resource utilisation & planning Duties will include attending properties to survey future planned works installations, as well as to supervise and monitor work delivery, progression & completion via ongoing site visits to ensure works are meeting client quality standards Ensure compliance and adherence to H&S regulations, Mears standard operating procedures, Mears values and quality assurance accreditations. Demonstrate, maintain and monitor the company's commitments to best practice with legislation, codes of practice & good working practices relevant to all work activities Ensure the customer experience is central to all activities by adopting a professional manner when communicating with all stakeholders, this includes but not limited to, appearance, company ID, maintaining a high standard of health & safety requirements Ensuring HR Policies & Procedures are followed within the team and external contractors Follow and support policies, procedures, initiatives and work instructions at all times and keep all supplied company assets in a good condition in line with the company policies, reporting to your manager where damages occur Manage complex and escalated cases, including resident complaints Ensure accurate record keeping, reporting, and audit trails Liaise with residents, stakeholders, and internal teams to ensure clear communication and customer satisfaction Key Citeria Previous experience in a Maintenance Supervisor or similar supervisory role within housing or property maintenance Proven track record of managing, monitoring, recording, and reporting Health & Safety and compliance activities Experience delivering planned and reactive maintenance in occupied properties City & Guilds or equivalent in a relevant trade discipline Full, valid UK driving licence Strong understanding of Health & Safety regulations, including COSHH Working knowledge of Schedule of Rates Excellent interpersonal and communication skills Effective people management with the ability to lead, mentor, and develop teams Strong customer focus and commitment to service excellence Problem-solving mindset with a results-driven approach Strong planning and organisational abilities Decisive decision-making under pressure Ability to negotiate and influence across teams and stakeholders IT literate with confident oral and written communication skills Benefits 25 days annual leave plus bank holidays Leading pension scheme Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. Apply below or to discuss your application further; contact:Francesca Swan ()If you need any help with your application process, we are here to support you. We will be accessible every step of the way.At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply. (blob:)
