Facilities & Fleet Coordinator Location: Waterloo Contract: Fixed Term until end of April 2027, with a view to extend to a permanent position. Salary : £27,100 - £28,860 pa, depending on experience Hours : 37.5 per week The organisation is a social and environmental regeneration charity, working with partners to build sustainable communities where individuals and enterprise prosper. This position is an exciting opportunity to work in a key role in the delivery fleet and facilities management. The team is seeking an experienced Administrator to contribute to the effective resource management and administration of the fleet and facilities. Highly analytical with experience in implementing new systems and processes, you will work across their sites to provide efficient and cost effective support for fleet and facilities management. Key Responsibilities and Tasks Fleet Support Ensure periodic vehicle checks have been undertaken by GWL drivers to ensure safety of their staff as well as compliance with relevant regulations and contracts Monitor maintenance schedule and book vehicles for MOTs with their fleet vehicles provider Ensure all accidents are accurately recorded and investigated and manage insurance claims Co-ordinate vehicle assignment according to the needs of their field projects, including on-hire process for new vehicles and off-hire process for the ones no longer required Co-ordinate fleet related supplier contracts, tenders and appraisals and monitor performance to ensure best value across sites, this including contracts with vehicle hire companies as well as telematics systems providers. Monitor the vehicle tracking data and provide reports on this to the relevant teams as well as monthly reports on fuel card and parking account expenditure. Co-ordinate allocation and use of fuel cards and assist drivers with their expense claims Communicate effectively with drivers, mechanics, vendors and other internal and external stakeholders to ensure smooth fleet operations Co-ordinate management of the Trust's vehicle fleet including keeping the vehicle list and maintenance history updated, managing parking services and the payment and administration of Penalty Charge Notices (PCN) and other associated vehicle management as required Facilities Support Assist with the co-ordination of the Trust's properties and assets at their head office in London, with occasional involvement with other sites across London Assist with supplier contracts, tenders and appraisals and monitoring of performance to ensure best value across sites. Monitor day-to-day budgets, assist in preparing annual budgets (in collaboration with the Facilities Manager) and reporting concerns in operational costs. Assist Facilities manager with property management coordination in respect of GWL's property leases and sub-leases and the raising of invoices as appropriate for tenants. Assist in drawing up schedules for the periodic inspection and maintenance of premises and assets, monitoring for compliance. Provide support as necessary for all office-based management systems (documents and process management). Ensuring that the documents and processes are always up to date. Health & Safety Ensure an effective health & safety management system (i.e., asbestos; electrical safety; fire safety; first aid; gas; working at height; lifting equipment; and legionella) is in operation (in collaboration with the Facilities Manager) for the organisation sites' environments, complying at all times with UK health and safety law and supporting Groundwork London's drive for sustainable improvements Ensuring effective communication and assessment of health & safety matters within the Administration team and to all staff in respect of the organisation sites' environments for the purpose of collectively improving health & safety performance and to ensure compliance. Ensure (in collaboration with the Facilities Manager) that all facilities related risk assessments are undertaken as required. Maintaining and update appropriate registers in accordance with legal requirements and the organisation's policies and procedures. Ensure all fleet accidents are accurately recorded and investigated, including following up on any appropriate remedial action to ensure these are closed. Assist with the Facilities Managers' membership and duties to the Trust's health and safety committee. Assist in ensuring that the organisation maintains accreditation to UVDB Achilles, ISO14001 and CHAS, and support accreditation to other environmental or quality management systems as appropriate. Qualifications Minimum of 1 year of experience in an administrative, fleet management or H&S role Strong understanding of fleet management principles and best practices Excellent organizational, communication, and interpersonal skills Proficient in Microsoft Office Suite and fleet management software (a plus) Ability to work independently and as part of a team Valid driving licence desirable To Apply If you feel you are a suitable candidate and would like to work for the organisation, please do not hesitate to apply. Interview date : w/c 4th of May 2026 The organisation is an equal opportunities employer and welcomes applications from all members of the community. They are particularly seeking applicants from under-represented backgrounds including but not exclusive to, males, transgender people and those from an Asian background.
Mar 27, 2026
Full time
Facilities & Fleet Coordinator Location: Waterloo Contract: Fixed Term until end of April 2027, with a view to extend to a permanent position. Salary : £27,100 - £28,860 pa, depending on experience Hours : 37.5 per week The organisation is a social and environmental regeneration charity, working with partners to build sustainable communities where individuals and enterprise prosper. This position is an exciting opportunity to work in a key role in the delivery fleet and facilities management. The team is seeking an experienced Administrator to contribute to the effective resource management and administration of the fleet and facilities. Highly analytical with experience in implementing new systems and processes, you will work across their sites to provide efficient and cost effective support for fleet and facilities management. Key Responsibilities and Tasks Fleet Support Ensure periodic vehicle checks have been undertaken by GWL drivers to ensure safety of their staff as well as compliance with relevant regulations and contracts Monitor maintenance schedule and book vehicles for MOTs with their fleet vehicles provider Ensure all accidents are accurately recorded and investigated and manage insurance claims Co-ordinate vehicle assignment according to the needs of their field projects, including on-hire process for new vehicles and off-hire process for the ones no longer required Co-ordinate fleet related supplier contracts, tenders and appraisals and monitor performance to ensure best value across sites, this including contracts with vehicle hire companies as well as telematics systems providers. Monitor the vehicle tracking data and provide reports on this to the relevant teams as well as monthly reports on fuel card and parking account expenditure. Co-ordinate allocation and use of fuel cards and assist drivers with their expense claims Communicate effectively with drivers, mechanics, vendors and other internal and external stakeholders to ensure smooth fleet operations Co-ordinate management of the Trust's vehicle fleet including keeping the vehicle list and maintenance history updated, managing parking services and the payment and administration of Penalty Charge Notices (PCN) and other associated vehicle management as required Facilities Support Assist with the co-ordination of the Trust's properties and assets at their head office in London, with occasional involvement with other sites across London Assist with supplier contracts, tenders and appraisals and monitoring of performance to ensure best value across sites. Monitor day-to-day budgets, assist in preparing annual budgets (in collaboration with the Facilities Manager) and reporting concerns in operational costs. Assist Facilities manager with property management coordination in respect of GWL's property leases and sub-leases and the raising of invoices as appropriate for tenants. Assist in drawing up schedules for the periodic inspection and maintenance of premises and assets, monitoring for compliance. Provide support as necessary for all office-based management systems (documents and process management). Ensuring that the documents and processes are always up to date. Health & Safety Ensure an effective health & safety management system (i.e., asbestos; electrical safety; fire safety; first aid; gas; working at height; lifting equipment; and legionella) is in operation (in collaboration with the Facilities Manager) for the organisation sites' environments, complying at all times with UK health and safety law and supporting Groundwork London's drive for sustainable improvements Ensuring effective communication and assessment of health & safety matters within the Administration team and to all staff in respect of the organisation sites' environments for the purpose of collectively improving health & safety performance and to ensure compliance. Ensure (in collaboration with the Facilities Manager) that all facilities related risk assessments are undertaken as required. Maintaining and update appropriate registers in accordance with legal requirements and the organisation's policies and procedures. Ensure all fleet accidents are accurately recorded and investigated, including following up on any appropriate remedial action to ensure these are closed. Assist with the Facilities Managers' membership and duties to the Trust's health and safety committee. Assist in ensuring that the organisation maintains accreditation to UVDB Achilles, ISO14001 and CHAS, and support accreditation to other environmental or quality management systems as appropriate. Qualifications Minimum of 1 year of experience in an administrative, fleet management or H&S role Strong understanding of fleet management principles and best practices Excellent organizational, communication, and interpersonal skills Proficient in Microsoft Office Suite and fleet management software (a plus) Ability to work independently and as part of a team Valid driving licence desirable To Apply If you feel you are a suitable candidate and would like to work for the organisation, please do not hesitate to apply. Interview date : w/c 4th of May 2026 The organisation is an equal opportunities employer and welcomes applications from all members of the community. They are particularly seeking applicants from under-represented backgrounds including but not exclusive to, males, transgender people and those from an Asian background.
We are recruiting for a Senior Engineering Manager to lead engineering operations within a prestigious corporate site in Canary Wharf. The role sits within a globally recognised facilities management organisation supporting a leading international investment bank within a critical commercial environment. As Senior Engineering Manager, you will lead the engineering function across the site, managing a team of approximately 20 shift engineers alongside a day team and helpdesk support. The Senior Engineering Manager will ensure the reliable operation of critical building services, work closely with senior client stakeholders, and support the delivery of major plant upgrade projects within a live environment. The successful candidate will take on the full responsibilities of a Senior Engineering Manager, providing strategic direction, developing the team, and driving operational excellence across the estate. This Senior Engineering Manager will also play a key role in major plant replacement and infrastructure projects, coordinating specialist contractors and ensuring minimal disruption to operations. Key Responsibilities Lead, develop and manage a team of engineers delivering maintenance across critical building services systems. Oversee daily engineering operations ensuring compliance, reliability and performance across all plant and equipment. Manage specialist contractors and subcontractors delivering planned and reactive maintenance. Develop and maintain strong relationships with key stakeholders and senior client representatives. Support the delivery of large-scale plant replacement and infrastructure upgrade projects. Manage maintenance planning to ensure minimal operational disruption. Monitor engineering performance, compliance, and asset management systems. Support budgeting, cost forecasting and ongoing optimisation of maintenance strategies. Drive high standards in safety, compliance, and technical service delivery. As a Senior Engineering Manager, you will have: Proven experience leading engineering teams within large commercial or critical environments. Strong background in building services engineering (electrical or mechanical). Experience managing shift engineering teams and operational maintenance delivery. Excellent stakeholder management and communication skills. Experience working within high-profile corporate or financial services environments is advantageous. Strong understanding of compliance, asset management and maintenance planning. Relevant engineering qualifications (HNC/HND, apprenticeship or equivalent).
Mar 27, 2026
Full time
We are recruiting for a Senior Engineering Manager to lead engineering operations within a prestigious corporate site in Canary Wharf. The role sits within a globally recognised facilities management organisation supporting a leading international investment bank within a critical commercial environment. As Senior Engineering Manager, you will lead the engineering function across the site, managing a team of approximately 20 shift engineers alongside a day team and helpdesk support. The Senior Engineering Manager will ensure the reliable operation of critical building services, work closely with senior client stakeholders, and support the delivery of major plant upgrade projects within a live environment. The successful candidate will take on the full responsibilities of a Senior Engineering Manager, providing strategic direction, developing the team, and driving operational excellence across the estate. This Senior Engineering Manager will also play a key role in major plant replacement and infrastructure projects, coordinating specialist contractors and ensuring minimal disruption to operations. Key Responsibilities Lead, develop and manage a team of engineers delivering maintenance across critical building services systems. Oversee daily engineering operations ensuring compliance, reliability and performance across all plant and equipment. Manage specialist contractors and subcontractors delivering planned and reactive maintenance. Develop and maintain strong relationships with key stakeholders and senior client representatives. Support the delivery of large-scale plant replacement and infrastructure upgrade projects. Manage maintenance planning to ensure minimal operational disruption. Monitor engineering performance, compliance, and asset management systems. Support budgeting, cost forecasting and ongoing optimisation of maintenance strategies. Drive high standards in safety, compliance, and technical service delivery. As a Senior Engineering Manager, you will have: Proven experience leading engineering teams within large commercial or critical environments. Strong background in building services engineering (electrical or mechanical). Experience managing shift engineering teams and operational maintenance delivery. Excellent stakeholder management and communication skills. Experience working within high-profile corporate or financial services environments is advantageous. Strong understanding of compliance, asset management and maintenance planning. Relevant engineering qualifications (HNC/HND, apprenticeship or equivalent).
Job Title: Area Property Operations Manager Location: HMP Featherstone & HMP Brinsford Contract Type: 6 Month Contract Sector: Facilities Management We are currently recruiting for an experienced Area Property Operations Manager to support the delivery of facilities management services across HMP Featherstone and HMP Brinsford. This Area Property Operations Manager position will involve managing both hard and soft FM services across multiple sites, ensuring compliance, service performance, and effective contractor management within a secure environment. The successful Area Property Operations Manager will play a key role in maintaining operational standards, improving service delivery, and managing stakeholder relationships. Area Property Operations Manager - Key Responsibilities Manage the delivery of hard and soft FM services across multiple sites Oversee contractor performance and ensure SLAs/KPIs are achieved Ensure compliance with statutory regulations including health & safety and fire safety Act as the main point of contact for client and supplier stakeholders Manage maintenance, small works, and refurbishment projects Monitor performance and drive continuous improvement Area Property Operations Manager - Skills & Experience Proven experience as an Area Property Operations Manager or similar FM role Strong background in hard and soft facilities management services Experience in contract management and supplier oversight Experience working across multi-site or complex environments Good understanding of compliance, asset management, and maintenance planning Strong communication and stakeholder management skills Relevant qualifications (e.g. IWFM, NEBOSH) desirable Full UK driving licence required This Area Property Operations Manager role is based within a custodial environment where interaction with prisoners may be required. If you are an experienced Area Property Operations Manager available for your next contract opportunity, please apply today. SkyBlue Solutions is an equal opportunity employer.
Mar 26, 2026
Seasonal
Job Title: Area Property Operations Manager Location: HMP Featherstone & HMP Brinsford Contract Type: 6 Month Contract Sector: Facilities Management We are currently recruiting for an experienced Area Property Operations Manager to support the delivery of facilities management services across HMP Featherstone and HMP Brinsford. This Area Property Operations Manager position will involve managing both hard and soft FM services across multiple sites, ensuring compliance, service performance, and effective contractor management within a secure environment. The successful Area Property Operations Manager will play a key role in maintaining operational standards, improving service delivery, and managing stakeholder relationships. Area Property Operations Manager - Key Responsibilities Manage the delivery of hard and soft FM services across multiple sites Oversee contractor performance and ensure SLAs/KPIs are achieved Ensure compliance with statutory regulations including health & safety and fire safety Act as the main point of contact for client and supplier stakeholders Manage maintenance, small works, and refurbishment projects Monitor performance and drive continuous improvement Area Property Operations Manager - Skills & Experience Proven experience as an Area Property Operations Manager or similar FM role Strong background in hard and soft facilities management services Experience in contract management and supplier oversight Experience working across multi-site or complex environments Good understanding of compliance, asset management, and maintenance planning Strong communication and stakeholder management skills Relevant qualifications (e.g. IWFM, NEBOSH) desirable Full UK driving licence required This Area Property Operations Manager role is based within a custodial environment where interaction with prisoners may be required. If you are an experienced Area Property Operations Manager available for your next contract opportunity, please apply today. SkyBlue Solutions is an equal opportunity employer.
We're looking for a Facilities Manager at the NI Urban group of properties, who will lead a small team at covering properties across the portfolio including Divis and the Black Mountain, Belmont Towers, Minnowburn and Derrymore House. The role will be based at Belmont Towers as their primary location. What you'll be doing As our Facilities Manager, you'll be leading all planned preventative, reactive and small projects across the estate. You'll also be involved in the day-to-day running of capital works projects. You'll be based primarily at our Belmont Tower Hub Office in Belfast and will have facilities management responsibility for the entire NI Urban Portfolio. You will line-manage the facilities team, who are responsible for the efficient management, maintenance and compliance of our built assets, maintaining high standards of care and quality throughout the estate portfolio. You'll also form strong links with your fellow heads of department and work together to improve our assets and maintenance strategies and use resources efficiently. You will work on site, be part of the Property Leadership Team, which means you'll have direct delegated budget management and compliance task responsibilities, as well as occasionally acting as duty manager. Who we're looking for We'd love to hear from you if you're: experienced in managing facilities, or supervising, and looking to develop your career keenly interested in looking after buildings and assets to a high standard skilled in managing relations with contractors focused on detail, especially to do with health and safety and compliance knowledgeable of environmental and climate initiatives able to manage large maintenance budgets and make sure projects run smoothly. The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Rental deposit loan scheme Season ticket loan EV car lease scheme (for roles that meet the salary criteria) Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places
Mar 26, 2026
Full time
We're looking for a Facilities Manager at the NI Urban group of properties, who will lead a small team at covering properties across the portfolio including Divis and the Black Mountain, Belmont Towers, Minnowburn and Derrymore House. The role will be based at Belmont Towers as their primary location. What you'll be doing As our Facilities Manager, you'll be leading all planned preventative, reactive and small projects across the estate. You'll also be involved in the day-to-day running of capital works projects. You'll be based primarily at our Belmont Tower Hub Office in Belfast and will have facilities management responsibility for the entire NI Urban Portfolio. You will line-manage the facilities team, who are responsible for the efficient management, maintenance and compliance of our built assets, maintaining high standards of care and quality throughout the estate portfolio. You'll also form strong links with your fellow heads of department and work together to improve our assets and maintenance strategies and use resources efficiently. You will work on site, be part of the Property Leadership Team, which means you'll have direct delegated budget management and compliance task responsibilities, as well as occasionally acting as duty manager. Who we're looking for We'd love to hear from you if you're: experienced in managing facilities, or supervising, and looking to develop your career keenly interested in looking after buildings and assets to a high standard skilled in managing relations with contractors focused on detail, especially to do with health and safety and compliance knowledgeable of environmental and climate initiatives able to manage large maintenance budgets and make sure projects run smoothly. The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Rental deposit loan scheme Season ticket loan EV car lease scheme (for roles that meet the salary criteria) Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places
Location Hampstead, London Package £competitive + enhanced benefits & rewards Basis Permanent Hours 40 hours per week About us We are Pegasus Homes Ltd, a vibrant, dynamic business who are proud to design, build, and create high-quality homes with a focus on independent later living for the over 60's. Our current portfolio has some 1100 homes across 40 communities and our developments are beautifully designed offering stunning community living. About our role We have a new and exciting opportunity for an experienced and highly professional General Manager to lead one of our most prestigious development: Fitzjohn's. Located a stone's throw from the heart of Hampstead village, this collection of 29 luxury apartments is the crown jewel of our portfolio. As General Manager, you are the heartbeat of the community. You aren't just managing a building; you are the primary bridge between our residents and the Pegasus brand. From overseeing our hydrotherapy spa and fitness studios to mentoring a dedicated onsite team, your goal is to ensure that luxury is felt in every interaction. Leadership & Management You will lead and mentor a dedicated onsite team, managing everything from rotas to performance coaching. Your goal is to foster a culture where 'excellence is the baseline and staff retention is driven by engagement. You are the face of Pegasus Homes. You'll work closely with Sales and Rental teams to ensure the development and wellness facilities are permanently 'show-ready,' directly influencing the occupancy and reputation of this flagship site. Operational Ownership You will act as the primary liaison for the Development Team, overseeing defect management and post-handover works. You ensure that any issues are resolved with zero impact on the development's flawless aesthetic. From managing the guest suite diary to coordinating estate services you ensure the machinery of the building runs silently in the background, providing a maintenance-free experience for residents. Performing weekly tests on mechanical and emergency systems and conducting 'quick-fix' resets to ensure 100% facility availability. As we outsource all hard and soft services, you will be the lead onsite point of contact for our specially selected partners. You will hold vendors to strict Service Level Agreements, ensuring that every contractor, from maintenance to specialist spa technicians, operates with the discretion and excellence required for a luxury environment. Health & Safety You are the lead voice in emergencies, taking decisive action to ensure the safety of residents and staff while maintaining an impeccable audit trail of all activities. With a perceptive eye, you'll monitor the changing needs of our residents, escalating concerns regarding physical or mental capacity with the utmost sensitivity and discretion. Working with our Buildings & Communities Manager, you'll lead fire door checks and risk assessments, ensuring Fitzjohn's remains a benchmark for safety and compliance. Commercial Strategy Your knowledge of the local area is vital. You will proactively build a network of local partners to secure exclusive opportunities and bespoke services for our residents and have a strong knowledge of local amenities. You will take full accountability for development finances, identifying smart operational savings while never compromising on the five-star service expectations of our residents. About you You'll be an experienced manager and possess a proven track record of strategic leadership within UHNW residential property management, five-star hospitality or flagship premium retirement living. You implicitly understand the level of service, discretion, and attention expected by a discerning clientele. Experience Experience working strategically alongside development teams and contractors. You are adept at managing complex defect management, snagging lists, and post-handover transitions to ensure a multi-million pound physical asset remains in flawless condition. Experienced in managing specialist third-party contracts (e.g., spa maintenance, specialist cleaning, and mechanical services). You know how to hold vendors to strict Service Level Agreements. Significant experience in recruiting, mentoring, and performance-managing onsite teams. Understanding of budgetary management and financial reporting. You can navigate P&Ls or development budgets with total transparency, identifying cost-saving efficiencies without ever compromising the luxury service delivery. Proven ability to design and deliver sophisticated social calendars and bespoke events that align with the refined tastes of our residents. Ultimate responsibility for Health & Safety and facilities compliance. This requires a deep working knowledge of The Fire Safety Act and Building Safety Act, with hands on experience managing fire risk assessments and remedial actions. Highly tech savvy, with a high level of proficiency in Google Workspace (G Suite) and digital property management platforms for compliance logging, incident reporting, and collaborative communication. IOSH, NEBOSH or property management related qualification would be a distinct advantage Attributes You excel at navigating complex complaints or sensitive family situations with total calmness, maintaining professional boundaries and absolute discretion. You ideally possess an insider's perspective on the local social calendar and premium amenities, allowing you to act as a true lifestyle curator for our residents. This is a flagship role for a high profile development. Applicants must be able to demonstrate a history of managing premium environments where the expectation of quality is absolute. You'll have a flexible approach and be willing to work outside of your normal hours as required which may include some weekend working. Invested in your wellbeing At Pegasus Homes, we believe an effective work life balance requires support across three key elements. By joining the team at Fitzjohns, you will enjoy a comprehensive benefits package Financial & Security Contributory pension with enhanced employer input, Life Assurance, a Company Discounts Portal, and a Refer a Friend scheme. Mental & Social Enhanced annual leave (with a holiday buying scheme), two paid volunteering days per year, and a comprehensive Employee Assistance Programme. Physical Health A Health Cash Plan, 24/7 Virtual GP access, and discounted gym memberships to keep you performing at your best. Your recruitment journey Once you submit your application, our team will personally review your experience with a human touch. Depending on the role, we may invite you to complete a brief online assessment. From there, you'll typically move into a one or two stage interview process. Whether these meetings happen virtually or in person, we'll always ensure you have the opportunity to visit our communities or offices to get a true feel for life at Pegasus Homes. Whatever the path looks like for your specific role, we promise to keep you updated every step of the way. We are committed to an inclusive workplace and invite applications from all backgrounds, regardless of protected characteristics. If you require any reasonable adjustments or additional support at any stage of your application, please let us know. Please note that in accordance with UK law, we can only consider applicants who currently have the right to work in the UK. If you have the skills & experience we are looking for we'd love to hear from you!
Mar 26, 2026
Full time
Location Hampstead, London Package £competitive + enhanced benefits & rewards Basis Permanent Hours 40 hours per week About us We are Pegasus Homes Ltd, a vibrant, dynamic business who are proud to design, build, and create high-quality homes with a focus on independent later living for the over 60's. Our current portfolio has some 1100 homes across 40 communities and our developments are beautifully designed offering stunning community living. About our role We have a new and exciting opportunity for an experienced and highly professional General Manager to lead one of our most prestigious development: Fitzjohn's. Located a stone's throw from the heart of Hampstead village, this collection of 29 luxury apartments is the crown jewel of our portfolio. As General Manager, you are the heartbeat of the community. You aren't just managing a building; you are the primary bridge between our residents and the Pegasus brand. From overseeing our hydrotherapy spa and fitness studios to mentoring a dedicated onsite team, your goal is to ensure that luxury is felt in every interaction. Leadership & Management You will lead and mentor a dedicated onsite team, managing everything from rotas to performance coaching. Your goal is to foster a culture where 'excellence is the baseline and staff retention is driven by engagement. You are the face of Pegasus Homes. You'll work closely with Sales and Rental teams to ensure the development and wellness facilities are permanently 'show-ready,' directly influencing the occupancy and reputation of this flagship site. Operational Ownership You will act as the primary liaison for the Development Team, overseeing defect management and post-handover works. You ensure that any issues are resolved with zero impact on the development's flawless aesthetic. From managing the guest suite diary to coordinating estate services you ensure the machinery of the building runs silently in the background, providing a maintenance-free experience for residents. Performing weekly tests on mechanical and emergency systems and conducting 'quick-fix' resets to ensure 100% facility availability. As we outsource all hard and soft services, you will be the lead onsite point of contact for our specially selected partners. You will hold vendors to strict Service Level Agreements, ensuring that every contractor, from maintenance to specialist spa technicians, operates with the discretion and excellence required for a luxury environment. Health & Safety You are the lead voice in emergencies, taking decisive action to ensure the safety of residents and staff while maintaining an impeccable audit trail of all activities. With a perceptive eye, you'll monitor the changing needs of our residents, escalating concerns regarding physical or mental capacity with the utmost sensitivity and discretion. Working with our Buildings & Communities Manager, you'll lead fire door checks and risk assessments, ensuring Fitzjohn's remains a benchmark for safety and compliance. Commercial Strategy Your knowledge of the local area is vital. You will proactively build a network of local partners to secure exclusive opportunities and bespoke services for our residents and have a strong knowledge of local amenities. You will take full accountability for development finances, identifying smart operational savings while never compromising on the five-star service expectations of our residents. About you You'll be an experienced manager and possess a proven track record of strategic leadership within UHNW residential property management, five-star hospitality or flagship premium retirement living. You implicitly understand the level of service, discretion, and attention expected by a discerning clientele. Experience Experience working strategically alongside development teams and contractors. You are adept at managing complex defect management, snagging lists, and post-handover transitions to ensure a multi-million pound physical asset remains in flawless condition. Experienced in managing specialist third-party contracts (e.g., spa maintenance, specialist cleaning, and mechanical services). You know how to hold vendors to strict Service Level Agreements. Significant experience in recruiting, mentoring, and performance-managing onsite teams. Understanding of budgetary management and financial reporting. You can navigate P&Ls or development budgets with total transparency, identifying cost-saving efficiencies without ever compromising the luxury service delivery. Proven ability to design and deliver sophisticated social calendars and bespoke events that align with the refined tastes of our residents. Ultimate responsibility for Health & Safety and facilities compliance. This requires a deep working knowledge of The Fire Safety Act and Building Safety Act, with hands on experience managing fire risk assessments and remedial actions. Highly tech savvy, with a high level of proficiency in Google Workspace (G Suite) and digital property management platforms for compliance logging, incident reporting, and collaborative communication. IOSH, NEBOSH or property management related qualification would be a distinct advantage Attributes You excel at navigating complex complaints or sensitive family situations with total calmness, maintaining professional boundaries and absolute discretion. You ideally possess an insider's perspective on the local social calendar and premium amenities, allowing you to act as a true lifestyle curator for our residents. This is a flagship role for a high profile development. Applicants must be able to demonstrate a history of managing premium environments where the expectation of quality is absolute. You'll have a flexible approach and be willing to work outside of your normal hours as required which may include some weekend working. Invested in your wellbeing At Pegasus Homes, we believe an effective work life balance requires support across three key elements. By joining the team at Fitzjohns, you will enjoy a comprehensive benefits package Financial & Security Contributory pension with enhanced employer input, Life Assurance, a Company Discounts Portal, and a Refer a Friend scheme. Mental & Social Enhanced annual leave (with a holiday buying scheme), two paid volunteering days per year, and a comprehensive Employee Assistance Programme. Physical Health A Health Cash Plan, 24/7 Virtual GP access, and discounted gym memberships to keep you performing at your best. Your recruitment journey Once you submit your application, our team will personally review your experience with a human touch. Depending on the role, we may invite you to complete a brief online assessment. From there, you'll typically move into a one or two stage interview process. Whether these meetings happen virtually or in person, we'll always ensure you have the opportunity to visit our communities or offices to get a true feel for life at Pegasus Homes. Whatever the path looks like for your specific role, we promise to keep you updated every step of the way. We are committed to an inclusive workplace and invite applications from all backgrounds, regardless of protected characteristics. If you require any reasonable adjustments or additional support at any stage of your application, please let us know. Please note that in accordance with UK law, we can only consider applicants who currently have the right to work in the UK. If you have the skills & experience we are looking for we'd love to hear from you!
Maintenance Manager The role offers a salary of £44,000 plus tronc (approximately £3,000-£4,000 additional). It operates on a 4 on, 4 off shift pattern and involves managing two shift engineers and a painter. Job Description Job Title: Maintenance Manager Department: Engineering Reports to: General Manager Responsible for: Shift Engineer This hotel delivers a personal, tactful and friendly service, anticipating guest need, creating a homely ambiance in a sophisticated environment to achieve an elegant and comfortable experience. Our 7 Hospitality Values • Entrepreneurship • Agility • Well-being • Competence • Rethinking luxury • Tailor-made • Emotion Job Overview To be responsible for all maintenance issues within the hotel, performing maintenance checks, and overseeing the engineering team to deliver an excellent guests' experience. To manage renovation projects, develop emergency programs and take on special projects as assigned. Objectives and Goals To maintain the hotel maintenance to the highest possible standards and ensure the hotel is fully operational with full statutory and legal compliance. To support effective communication across the business To support the business through targeted support for specific maintenance projects To drives business performance through proactive engineering efforts to limit costs and increase guest and employee satisfaction through effective communications and trainin Key Duties and Responsibilities Responsible for all maintenance issues within the hotel Manage budget, capital expenditures, preventative maintenance and energy conservation. Accountable for maintaining the building and grounds with particular attention towards safety, security and asset protection. Perform daily checks around the hotel Conduct lift emergency release procedures as required Diagnose, maintain, and repair mechanical equipment within the hotel Ensure good relationships are built with internal and external customers Maintenance of all hotel fixtures and fittings to ensure they are in safe condition and take action when any unsafe situations arise Develop, implement, and direct all emergency programs Develop, implement and manage energy conservation programs for the property to minimize expenses Coordinate renovation bidding, define the cost and scope of the project, and oversee the general contractor and subcontractors to ensure quality work is performed cost effectively Perform special projects and other responsibilities as assigned Responsible for the health and safety of the hotel To manage hotel's health and safety calendar To review risk assessments periodically as per health and safety regulations Ensure monthly safety inspections take place and employees are trained accordingly To work from maintenance fault log to ensure all bedrooms and meeting rooms are available to let daily ensuring close communication with both housekeeping and front of house manager. Implement and operate planned preventative maintenance scheme for the hotel To deliver projects in line with organisational need. To maintain all plant and machinery. To manage, schedule and complete project work in a timely and efficient manner. Control departmental costs through correct storage and distribution of supplies. To maintain heating, ventilating, air conditioning equipment in optimal operating condition by performing routine maintenance and repairs Ability to prevent costly machine breakdowns by reviewing equipment as needed Maintaining and updating information on the internal maintenance BMS Sourcing and managing suppliers and subcontractors Ensure that all maintenance contracts are up to date and cover all relevant machinery All repairs are logged and recorded to show due diligence Ensure machinery records are kept in order to not lose warranty cover Set up a help desk/job center to receive jobs, track jobs and close and record jobs and ensure this will be communicated with the engineers. Set up specialist contractors or M&E Maintenance contractor prior to opening for the lifts, boilers, chillers, BMS, CHP, water treatment, catering equipment, fire alarm and panel, fire suppression (hood) etc. People Development Develop a positive and direct relationship with all colleagues, HODS and external links To build and maintain an efficient team of employees, driving the team towards the objectives of the business. To recruit and select employees to the agreed staffing levels using cost effective recruitment methods. Ensure professional departmental induction is completed consistently and its effectiveness reviewed. Stimulate a positive 'learning' culture Develop a departmental calendar of all key training, identifying training needs and capability gaps within the team working with Human Resources for further training. Maintain and update training records, ensuring team and regularly developed and trained To manage all employees' performance in line with job descriptions, giving regular feedback and appraisals. To manage all disciplinary and grievance issues within the department in consultation with the Human Resources team Audit holiday and sickness administration to ensure consistency and accuracy Ensure all staff complete an exit interview Be pro-active in updating self and colleagues on industry knowledg Work with General Manager or other department heads on various special assignments and any other reasonable request Qualifications and Requirements Previous experience of facilities management or in a similar quality operation Advance knowledge of building management/engineering Qualification in an engineering field, preferably Mechanical engineering Knowledge of general building maintenance essential Certification in advanced health and safety, fire safety and food hygiene ideal Proven experience in managing a team Good knowledge of Microsoft Office, Opera,
Mar 25, 2026
Full time
Maintenance Manager The role offers a salary of £44,000 plus tronc (approximately £3,000-£4,000 additional). It operates on a 4 on, 4 off shift pattern and involves managing two shift engineers and a painter. Job Description Job Title: Maintenance Manager Department: Engineering Reports to: General Manager Responsible for: Shift Engineer This hotel delivers a personal, tactful and friendly service, anticipating guest need, creating a homely ambiance in a sophisticated environment to achieve an elegant and comfortable experience. Our 7 Hospitality Values • Entrepreneurship • Agility • Well-being • Competence • Rethinking luxury • Tailor-made • Emotion Job Overview To be responsible for all maintenance issues within the hotel, performing maintenance checks, and overseeing the engineering team to deliver an excellent guests' experience. To manage renovation projects, develop emergency programs and take on special projects as assigned. Objectives and Goals To maintain the hotel maintenance to the highest possible standards and ensure the hotel is fully operational with full statutory and legal compliance. To support effective communication across the business To support the business through targeted support for specific maintenance projects To drives business performance through proactive engineering efforts to limit costs and increase guest and employee satisfaction through effective communications and trainin Key Duties and Responsibilities Responsible for all maintenance issues within the hotel Manage budget, capital expenditures, preventative maintenance and energy conservation. Accountable for maintaining the building and grounds with particular attention towards safety, security and asset protection. Perform daily checks around the hotel Conduct lift emergency release procedures as required Diagnose, maintain, and repair mechanical equipment within the hotel Ensure good relationships are built with internal and external customers Maintenance of all hotel fixtures and fittings to ensure they are in safe condition and take action when any unsafe situations arise Develop, implement, and direct all emergency programs Develop, implement and manage energy conservation programs for the property to minimize expenses Coordinate renovation bidding, define the cost and scope of the project, and oversee the general contractor and subcontractors to ensure quality work is performed cost effectively Perform special projects and other responsibilities as assigned Responsible for the health and safety of the hotel To manage hotel's health and safety calendar To review risk assessments periodically as per health and safety regulations Ensure monthly safety inspections take place and employees are trained accordingly To work from maintenance fault log to ensure all bedrooms and meeting rooms are available to let daily ensuring close communication with both housekeeping and front of house manager. Implement and operate planned preventative maintenance scheme for the hotel To deliver projects in line with organisational need. To maintain all plant and machinery. To manage, schedule and complete project work in a timely and efficient manner. Control departmental costs through correct storage and distribution of supplies. To maintain heating, ventilating, air conditioning equipment in optimal operating condition by performing routine maintenance and repairs Ability to prevent costly machine breakdowns by reviewing equipment as needed Maintaining and updating information on the internal maintenance BMS Sourcing and managing suppliers and subcontractors Ensure that all maintenance contracts are up to date and cover all relevant machinery All repairs are logged and recorded to show due diligence Ensure machinery records are kept in order to not lose warranty cover Set up a help desk/job center to receive jobs, track jobs and close and record jobs and ensure this will be communicated with the engineers. Set up specialist contractors or M&E Maintenance contractor prior to opening for the lifts, boilers, chillers, BMS, CHP, water treatment, catering equipment, fire alarm and panel, fire suppression (hood) etc. People Development Develop a positive and direct relationship with all colleagues, HODS and external links To build and maintain an efficient team of employees, driving the team towards the objectives of the business. To recruit and select employees to the agreed staffing levels using cost effective recruitment methods. Ensure professional departmental induction is completed consistently and its effectiveness reviewed. Stimulate a positive 'learning' culture Develop a departmental calendar of all key training, identifying training needs and capability gaps within the team working with Human Resources for further training. Maintain and update training records, ensuring team and regularly developed and trained To manage all employees' performance in line with job descriptions, giving regular feedback and appraisals. To manage all disciplinary and grievance issues within the department in consultation with the Human Resources team Audit holiday and sickness administration to ensure consistency and accuracy Ensure all staff complete an exit interview Be pro-active in updating self and colleagues on industry knowledg Work with General Manager or other department heads on various special assignments and any other reasonable request Qualifications and Requirements Previous experience of facilities management or in a similar quality operation Advance knowledge of building management/engineering Qualification in an engineering field, preferably Mechanical engineering Knowledge of general building maintenance essential Certification in advanced health and safety, fire safety and food hygiene ideal Proven experience in managing a team Good knowledge of Microsoft Office, Opera,
Simple Recruitment (South West) Ltd
Radstock, Somerset
Simple Recruitment are looking for a Property & Assets Manager for a temporary opportunity with our client in Midsomer Norton. The Job: The Property & Assets Manager role involves maintaining a comprehensive asset register, planning long-term investment, overseeing maintenance and compliance, managing capital projects, and ensuring all assets are safe, sustainable and effectively utilised. You will also line-manage and work closely with local residents, user groups and partner organisations to support community benefit. Responsibilities: Strategic Asset Management Maintain and develop a comprehensive asset register Support and implement an Asset Management Plan Identify life cycle and capital investment requirements Monitor asset condition, utilisation and income performance Provide professional advice Support long-term financial planning for asset sustainability Work collaboratively with local and community stakeholders to support strategic planning and community benefit Operational Property Management Oversee day-to-day management of buildings and outdoor spaces Develop and implement planned preventative maintenance programmes Coordinate inspections and manage reactive repairs Ensure site security and operational standards are maintained Oversee the booking system and procedures Engage pro actively with local residents, user groups and community stakeholders regarding site issues, access and improvements Capital Project Delivery Manage delivery of capital and improvement projects inc. any tendering process Coordinate consultants and contractors Monitor programme, scope and risk Report progress and issues to who you are reporting to Assist with grant applications facilities Compliance and Risk Management safety Consult and communicate with community and stakeholder groups where projects affect local Lead on statutory compliance including fire safety, asbestos, legionella, electrical and gas Ensure inspections and certifications are completed Maintain audit-compliant records Identify and escalate risks appropriately About you: Essential: Significant experience in property or asset management Knowledge of statutory compliance and health and safety legislation Experience managing contractors and maintenance programmes Experience monitoring budgets and financial reporting Strong report writing and communication skills Experience of line management Ability to work effectively with community groups, residents, stakeholders and partner organisations Desirable: Experience in local government or charity sector Professional qualification in property, facilities or asset management Experience managing public buildings and open spaces The Salary: £DOE The Hours: 37 hours per week, including occasional evenings and weekends Benefits: Weekly Pay Holiday Accrual Our brief: Simple Recruitment are acting as an employment business on behalf of our client, based in Midsomer Norton, who are seeking a Property & Asset Manager to join their team on temporary basis.
Mar 25, 2026
Seasonal
Simple Recruitment are looking for a Property & Assets Manager for a temporary opportunity with our client in Midsomer Norton. The Job: The Property & Assets Manager role involves maintaining a comprehensive asset register, planning long-term investment, overseeing maintenance and compliance, managing capital projects, and ensuring all assets are safe, sustainable and effectively utilised. You will also line-manage and work closely with local residents, user groups and partner organisations to support community benefit. Responsibilities: Strategic Asset Management Maintain and develop a comprehensive asset register Support and implement an Asset Management Plan Identify life cycle and capital investment requirements Monitor asset condition, utilisation and income performance Provide professional advice Support long-term financial planning for asset sustainability Work collaboratively with local and community stakeholders to support strategic planning and community benefit Operational Property Management Oversee day-to-day management of buildings and outdoor spaces Develop and implement planned preventative maintenance programmes Coordinate inspections and manage reactive repairs Ensure site security and operational standards are maintained Oversee the booking system and procedures Engage pro actively with local residents, user groups and community stakeholders regarding site issues, access and improvements Capital Project Delivery Manage delivery of capital and improvement projects inc. any tendering process Coordinate consultants and contractors Monitor programme, scope and risk Report progress and issues to who you are reporting to Assist with grant applications facilities Compliance and Risk Management safety Consult and communicate with community and stakeholder groups where projects affect local Lead on statutory compliance including fire safety, asbestos, legionella, electrical and gas Ensure inspections and certifications are completed Maintain audit-compliant records Identify and escalate risks appropriately About you: Essential: Significant experience in property or asset management Knowledge of statutory compliance and health and safety legislation Experience managing contractors and maintenance programmes Experience monitoring budgets and financial reporting Strong report writing and communication skills Experience of line management Ability to work effectively with community groups, residents, stakeholders and partner organisations Desirable: Experience in local government or charity sector Professional qualification in property, facilities or asset management Experience managing public buildings and open spaces The Salary: £DOE The Hours: 37 hours per week, including occasional evenings and weekends Benefits: Weekly Pay Holiday Accrual Our brief: Simple Recruitment are acting as an employment business on behalf of our client, based in Midsomer Norton, who are seeking a Property & Asset Manager to join their team on temporary basis.
Brand Marketing Manager We have an exciting opportunity for an experienced Brand Marketing Manager to join a leading luxury hospitality and leisure business with an outstanding collection of premium venues across the UK. Alongside a competitive salary of up to £50,000, the benefits package is excellent, including free use of facilities across all venues for employees and their families, an annual bonus of up to 15% of salary, 20 days holiday plus Bank Holidays, your birthday off, and additional holiday awarded for length of service, pension with 5% employer contribution, hybrid working (home working with travel as required to venues primarily in the South of England), and discounts on food and drinks at all venues (50% when working and 25% when off duty). You'll also benefit from excellent opportunities for career development and a highly supportive team environment. Reporting to the Marketing Director and managing one direct report (Brand Marketing Executive), the focus of the role is on planning and delivering high-impact, multi-channel brand marketing campaigns aimed at increasing customer retention and driving new member acquisition. You will work across a diverse portfolio of venues, ensuring the brand is consistently represented while delivering creative and commercially effective marketing campaigns. Key Responsibilities: Plan and deliver integrated brand marketing campaigns across a diverse product portfolio and multiple UK sites Create compelling, brand-led messaging that resonates with target audiences Plan and deliver venue-specific marketing activities on time and within budget Drive owned-channel social media strategy across the business Produce copy across a wide range of platforms and formats, including web content, apps, email marketing, brochures, advertising, editorial content and press releases Champion consistency of brand voice across all materials and touchpoints Manage brand and content budgets Lead photography and videography shoots, including supplier briefing, on-site shoot management and asset distribution across the business Manage seasonal event campaign activity Measure and report on campaign success, including ROI and ROAS, providing insights on audience engagement and channel performance and making clear recommendations for future campaigns We are looking for an experienced Brand Marketing Manager with strong campaign management expertise across both digital and offline channels. The ideal candidate will have a background in hospitality, leisure, travel, entertainment, retail, or a related sector, along with excellent creative, organisational and communication skills. For more information, please apply now.
Mar 25, 2026
Full time
Brand Marketing Manager We have an exciting opportunity for an experienced Brand Marketing Manager to join a leading luxury hospitality and leisure business with an outstanding collection of premium venues across the UK. Alongside a competitive salary of up to £50,000, the benefits package is excellent, including free use of facilities across all venues for employees and their families, an annual bonus of up to 15% of salary, 20 days holiday plus Bank Holidays, your birthday off, and additional holiday awarded for length of service, pension with 5% employer contribution, hybrid working (home working with travel as required to venues primarily in the South of England), and discounts on food and drinks at all venues (50% when working and 25% when off duty). You'll also benefit from excellent opportunities for career development and a highly supportive team environment. Reporting to the Marketing Director and managing one direct report (Brand Marketing Executive), the focus of the role is on planning and delivering high-impact, multi-channel brand marketing campaigns aimed at increasing customer retention and driving new member acquisition. You will work across a diverse portfolio of venues, ensuring the brand is consistently represented while delivering creative and commercially effective marketing campaigns. Key Responsibilities: Plan and deliver integrated brand marketing campaigns across a diverse product portfolio and multiple UK sites Create compelling, brand-led messaging that resonates with target audiences Plan and deliver venue-specific marketing activities on time and within budget Drive owned-channel social media strategy across the business Produce copy across a wide range of platforms and formats, including web content, apps, email marketing, brochures, advertising, editorial content and press releases Champion consistency of brand voice across all materials and touchpoints Manage brand and content budgets Lead photography and videography shoots, including supplier briefing, on-site shoot management and asset distribution across the business Manage seasonal event campaign activity Measure and report on campaign success, including ROI and ROAS, providing insights on audience engagement and channel performance and making clear recommendations for future campaigns We are looking for an experienced Brand Marketing Manager with strong campaign management expertise across both digital and offline channels. The ideal candidate will have a background in hospitality, leisure, travel, entertainment, retail, or a related sector, along with excellent creative, organisational and communication skills. For more information, please apply now.
Sales Support Administrator Bracknell (one or two days a week) £30,000 to £35,000 plus bonus and benefits Our client is the asset finance subsidiary of a niche banking group and specialises in the provision of asset finance and lending facilities for the truck, trailer, bus, coach and specialist vehicles sectors. As they continue to execute their plan for ambitious growth they are keen to appoint a Sales Support Administrator. Responsibilities will include; Processing business from proposal to payout Answering Broker queries via email or over the phone Assisting Broker Development Managers/ Sales reps with progressing deals to payout Help structure complicated deals Conducting KYC checks on our customers Meeting funding requirements Running quotes for Brokers Raising relevant documents as per credit conditions on any given deal Working with a number of departments ie. Underwriting, governance, payouts and finance to help progress a deal. Relationship building - we work with BDM and Brokers closely and it's important to build good relationships with our Brokers. We want to be the ones they call whenever the need us. In the first instance please send your CV in confidence
Mar 25, 2026
Full time
Sales Support Administrator Bracknell (one or two days a week) £30,000 to £35,000 plus bonus and benefits Our client is the asset finance subsidiary of a niche banking group and specialises in the provision of asset finance and lending facilities for the truck, trailer, bus, coach and specialist vehicles sectors. As they continue to execute their plan for ambitious growth they are keen to appoint a Sales Support Administrator. Responsibilities will include; Processing business from proposal to payout Answering Broker queries via email or over the phone Assisting Broker Development Managers/ Sales reps with progressing deals to payout Help structure complicated deals Conducting KYC checks on our customers Meeting funding requirements Running quotes for Brokers Raising relevant documents as per credit conditions on any given deal Working with a number of departments ie. Underwriting, governance, payouts and finance to help progress a deal. Relationship building - we work with BDM and Brokers closely and it's important to build good relationships with our Brokers. We want to be the ones they call whenever the need us. In the first instance please send your CV in confidence
Interim Scheduling Manager (Compliance & PPM) Location: Bournemouth (Fully Remote, must be able to get to Bournemouth for first day ) Contract: 6-month temporary contract, with potential monthly extensions Salary: PAYE £20.51 or UMBRELLA £26.79 Department: Property Operations Join our team as an Interim Scheduling Manager (Compliance & PPM) and play a crucial role in maintaining operational continuity in our Property Operations department. This position is ideal for someone who is organised, proactive, and thrives in a fast-paced environment. Day-to-day of the role: Compliance & PPM Scheduling: Manage the full scheduling of compliance and PPM activities within Fixflo. Oversee statutory inspections, landlord checks, surveys, and service events. Track overdue actions and escalate risks as needed. Support onboarding of new developments and suppliers. Operational Delivery & Workflow Management: Coordinate day-to-day delivery of service events and remedial works. Ensure tasks are triaged and allocated efficiently. Provide updates, insights, and early escalation to relevant teams. Supplier & Contractor Coordination: Manage daily relationships with contractors and suppliers. Participate in performance meetings and provide operational feedback. Ensure compliance with service levels and regulatory requirements. Stakeholder Collaboration: Work closely with various departments including Services Operations, Multi Tenure, Sales, Legal, Finance, Systems Support, and wider Property Operations. Support reports and insights on compliance performance and risk. Systems & Process Improvement: Act as a Fixflo Champion across Property Operations. Support process enhancement and accurate documentation management. Required Skills & Qualifications: Strong background in scheduling, planning, or property maintenance coordination. Experience with PPM, facilities, assets, defects, or compliance workflows. Understanding of compliance cycles related to fire safety, water hygiene, electrical, or mechanical systems (desirable). Experience working with contractors or service-led teams. Excellent organisational and scheduling skills. Proficient with Microsoft Office and digital workflow systems; Fixflo experience is highly advantageous. Strong problem-solving skills with good commercial awareness. Ability to prioritise and remain composed under pressure. IWFM qualification (or working towards) is desirable. GCSE Maths & English (C/4+) or equivalent. Personal Attributes: Proactive and capable of working independently. Professional, calm, and collaborative. High attention to detail and strong documentation skills. Solutions-focused mindset. Why This Role Matters: Your contribution as Interim Scheduling Manager (Compliance & PPM) will ensure: Uninterrupted compliance with statutory obligations. Accurate and timely delivery of PPM schedules. Efficient management of Fixflo workflows. Early detection and action on potential risks. Exceptional service delivery to residents and stakeholders. This role is pivotal in keeping our operations running smoothly and safely. To apply for the Interim Scheduling Manager (Compliance & PPM) position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.
Mar 25, 2026
Seasonal
Interim Scheduling Manager (Compliance & PPM) Location: Bournemouth (Fully Remote, must be able to get to Bournemouth for first day ) Contract: 6-month temporary contract, with potential monthly extensions Salary: PAYE £20.51 or UMBRELLA £26.79 Department: Property Operations Join our team as an Interim Scheduling Manager (Compliance & PPM) and play a crucial role in maintaining operational continuity in our Property Operations department. This position is ideal for someone who is organised, proactive, and thrives in a fast-paced environment. Day-to-day of the role: Compliance & PPM Scheduling: Manage the full scheduling of compliance and PPM activities within Fixflo. Oversee statutory inspections, landlord checks, surveys, and service events. Track overdue actions and escalate risks as needed. Support onboarding of new developments and suppliers. Operational Delivery & Workflow Management: Coordinate day-to-day delivery of service events and remedial works. Ensure tasks are triaged and allocated efficiently. Provide updates, insights, and early escalation to relevant teams. Supplier & Contractor Coordination: Manage daily relationships with contractors and suppliers. Participate in performance meetings and provide operational feedback. Ensure compliance with service levels and regulatory requirements. Stakeholder Collaboration: Work closely with various departments including Services Operations, Multi Tenure, Sales, Legal, Finance, Systems Support, and wider Property Operations. Support reports and insights on compliance performance and risk. Systems & Process Improvement: Act as a Fixflo Champion across Property Operations. Support process enhancement and accurate documentation management. Required Skills & Qualifications: Strong background in scheduling, planning, or property maintenance coordination. Experience with PPM, facilities, assets, defects, or compliance workflows. Understanding of compliance cycles related to fire safety, water hygiene, electrical, or mechanical systems (desirable). Experience working with contractors or service-led teams. Excellent organisational and scheduling skills. Proficient with Microsoft Office and digital workflow systems; Fixflo experience is highly advantageous. Strong problem-solving skills with good commercial awareness. Ability to prioritise and remain composed under pressure. IWFM qualification (or working towards) is desirable. GCSE Maths & English (C/4+) or equivalent. Personal Attributes: Proactive and capable of working independently. Professional, calm, and collaborative. High attention to detail and strong documentation skills. Solutions-focused mindset. Why This Role Matters: Your contribution as Interim Scheduling Manager (Compliance & PPM) will ensure: Uninterrupted compliance with statutory obligations. Accurate and timely delivery of PPM schedules. Efficient management of Fixflo workflows. Early detection and action on potential risks. Exceptional service delivery to residents and stakeholders. This role is pivotal in keeping our operations running smoothly and safely. To apply for the Interim Scheduling Manager (Compliance & PPM) position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.
Baltic Recruitment Limited
North Shields, Tyne And Wear
Baltic Recruitment are delighted to be continuing our partnering with OsecoElfab, a global manufacturer specialising in engineered rupture discs and explosion venting solutions for high-hazard industrial environments to assist with their search for a Senior Operations Manager. Overall Purpose: The Senior Operations Manager is accountable for the safe, effective and efficient delivery of OsecoElfab's products through operational excellence at the North Shields facility. This role provides leadership to the Production, Supply Chain and Facilities teams, ensuring customer demand is converted into revenue on time, with world class quality, competitive cost and optimal lead times. A core expectation of the role is to lead, develop and inspire operations teams, while creating a strong culture of curiosity, continuous improvement and learning, underpinned by Lean principles. Reporting into the VP of Global Operations, this role will work with the Board and cross functional leaders. The Senior Operations Manager translates business strategy into clear operational targets, capability plans and measurable outcomes across Safety, People Engagement, Quality, Delivery and Cost. Key Duties: Operational Leadership: Lead day to day manufacturing operations at the North Shields facility, including salaried operations leaders, supervisors and approximately 50 direct labour employees within the operations function. Own operational performance across Safety, People Engagement, Quality, Delivery, and Cost. Ensure customer requirements are clearly translated into operational priorities through cascaded goals, metrics and accountability. Be accountable for achieving monthly, half year and full year revenue targets for the North Shields operation. Continuous Improvement & Lean Excellence: Embed Lean / Six Sigma thinking into daily operations, decision making and problem solving. Develop and sustain a culture of continuous improvement, curiosity and data led learning. Lead productivity, efficiency, gross margin and overhead improvement initiatives year on year through CI activity and capital investment. Own and continuously improve SIOP, factory planning/loading and quality systems, aligned with the 3 year business plan. People & Capability: Develop high performing operations teams and future leaders through clear expectations, coaching and feedback. Create a safe, engaging and well organised working environment within the operations function. Partner cross functionally to support employee engagement, development and site wide initiatives. Quality, Governance & Execution: Lead operational readiness for new product introductions, ensuring smooth integration into production. Manage and support Quality and ISO audits relating to operations. Ensure facilities, equipment and operational assets are maintained to a high standard. Use clear metrics, visual management and reviews to monitor business health and drive corrective action. Key Requirements: Bachelor's degree in Engineering, Manufacturing, Operations Management, or related technical discipline, or equivalent practical experience gained through progressive responsibility in a manufacturing or operations environment. Extensive leadership experience in manufacturing operations, with responsibility for production performance, safety, quality, and delivery Proven application of Lean / Continuous Improvement methodologies (e.g. Lean, Six Sigma, Kaizen) to deliver measurable operational improvements Strong people leadership capability, with experience building, developing and leading high performing operational teams Demonstrated track record of driving operational excellence through structured performance management and continuous improvement. Strong background in manufacturing, supply chain, quality or manufacturing engineering. Proven experience leading operations teams in a manufacturing environment. Lean / Six Sigma qualification or strong applied experience is essential (e.g. Green Belt, Black Belt or equivalent). Solid understanding of Sales, Inventory, Operational Planning, (SIOPs), demand planning, capacity planning, Lean manufacturing, 5S and value stream mapping. Track record of delivering measurable improvements in engagement, safety, quality, delivery and cost. Confident communicator with the ability to influence across functions and levels. Comfortable managing complexity, balancing priorities and leading change. Hands on, improvement driven leadership style. Working knowledge of MRP / ERP systems and proficiency in MS Office. The Package: Extremely competitive salary on offer, depending on level of experience. 37.5 hours per week, Monday-Friday. Company pension scheme. Private health care. Life assurance. Generous bonus scheme. Additional benefits.
Mar 25, 2026
Full time
Baltic Recruitment are delighted to be continuing our partnering with OsecoElfab, a global manufacturer specialising in engineered rupture discs and explosion venting solutions for high-hazard industrial environments to assist with their search for a Senior Operations Manager. Overall Purpose: The Senior Operations Manager is accountable for the safe, effective and efficient delivery of OsecoElfab's products through operational excellence at the North Shields facility. This role provides leadership to the Production, Supply Chain and Facilities teams, ensuring customer demand is converted into revenue on time, with world class quality, competitive cost and optimal lead times. A core expectation of the role is to lead, develop and inspire operations teams, while creating a strong culture of curiosity, continuous improvement and learning, underpinned by Lean principles. Reporting into the VP of Global Operations, this role will work with the Board and cross functional leaders. The Senior Operations Manager translates business strategy into clear operational targets, capability plans and measurable outcomes across Safety, People Engagement, Quality, Delivery and Cost. Key Duties: Operational Leadership: Lead day to day manufacturing operations at the North Shields facility, including salaried operations leaders, supervisors and approximately 50 direct labour employees within the operations function. Own operational performance across Safety, People Engagement, Quality, Delivery, and Cost. Ensure customer requirements are clearly translated into operational priorities through cascaded goals, metrics and accountability. Be accountable for achieving monthly, half year and full year revenue targets for the North Shields operation. Continuous Improvement & Lean Excellence: Embed Lean / Six Sigma thinking into daily operations, decision making and problem solving. Develop and sustain a culture of continuous improvement, curiosity and data led learning. Lead productivity, efficiency, gross margin and overhead improvement initiatives year on year through CI activity and capital investment. Own and continuously improve SIOP, factory planning/loading and quality systems, aligned with the 3 year business plan. People & Capability: Develop high performing operations teams and future leaders through clear expectations, coaching and feedback. Create a safe, engaging and well organised working environment within the operations function. Partner cross functionally to support employee engagement, development and site wide initiatives. Quality, Governance & Execution: Lead operational readiness for new product introductions, ensuring smooth integration into production. Manage and support Quality and ISO audits relating to operations. Ensure facilities, equipment and operational assets are maintained to a high standard. Use clear metrics, visual management and reviews to monitor business health and drive corrective action. Key Requirements: Bachelor's degree in Engineering, Manufacturing, Operations Management, or related technical discipline, or equivalent practical experience gained through progressive responsibility in a manufacturing or operations environment. Extensive leadership experience in manufacturing operations, with responsibility for production performance, safety, quality, and delivery Proven application of Lean / Continuous Improvement methodologies (e.g. Lean, Six Sigma, Kaizen) to deliver measurable operational improvements Strong people leadership capability, with experience building, developing and leading high performing operational teams Demonstrated track record of driving operational excellence through structured performance management and continuous improvement. Strong background in manufacturing, supply chain, quality or manufacturing engineering. Proven experience leading operations teams in a manufacturing environment. Lean / Six Sigma qualification or strong applied experience is essential (e.g. Green Belt, Black Belt or equivalent). Solid understanding of Sales, Inventory, Operational Planning, (SIOPs), demand planning, capacity planning, Lean manufacturing, 5S and value stream mapping. Track record of delivering measurable improvements in engagement, safety, quality, delivery and cost. Confident communicator with the ability to influence across functions and levels. Comfortable managing complexity, balancing priorities and leading change. Hands on, improvement driven leadership style. Working knowledge of MRP / ERP systems and proficiency in MS Office. The Package: Extremely competitive salary on offer, depending on level of experience. 37.5 hours per week, Monday-Friday. Company pension scheme. Private health care. Life assurance. Generous bonus scheme. Additional benefits.
About The Role Job Purpose: To provide hands-on operational support to the Fleet & Logistics Manager across fleet, facilities, and asset-related activities. The role will support the day-to-day upkeep of company vehicles, buildings, and equipment, ensuring that CCS maintains safe, compliant, and professional working environments and that vehicles and assets are ready for operational use click apply for full job details
Mar 25, 2026
Full time
About The Role Job Purpose: To provide hands-on operational support to the Fleet & Logistics Manager across fleet, facilities, and asset-related activities. The role will support the day-to-day upkeep of company vehicles, buildings, and equipment, ensuring that CCS maintains safe, compliant, and professional working environments and that vehicles and assets are ready for operational use click apply for full job details
Job Title: Technical Compliance Manager Location: South East London / Kent area Salary: 75k - £85k plus package Overview We are seeking an experienced Technical Compliance Manager to join a well-established SPV supporting a major acute hospital PFI contract. The role will be responsible for ensuring statutory, technical, and contractual compliance across a complex healthcare estate. Working closely with the SPC Manager, FM service provider, and hospital Trust, you will provide oversight of Hard FM service delivery, ensuring maintenance, engineering services, and lifecycle activities are delivered in line with contractual obligations and healthcare standards. Key Responsibilities Ensure statutory and contractual compliance across the hospital estate in line with PFI obligations and relevant regulations. Monitor and review the Hard FM service provider s performance, ensuring services are delivered in accordance with contractual KPIs and service standards. Oversee statutory maintenance programmes, certification, and compliance documentation, ensuring records are accurate and audit ready. Support and coordinate technical audits, inspections, and compliance reviews across the estate. Provide technical oversight of planned preventative maintenance (PPM) and lifecycle works, ensuring works are delivered safely and in line with asset management strategies. Identify and manage technical risks, escalating issues where necessary and supporting the implementation of corrective actions. Work closely with the hospital Trust, contractors, and technical advisors to ensure effective communication and resolution of technical issues. Prepare and contribute to compliance reporting and governance processes on behalf of the SPV. Support the SPC Manager in ensuring operational performance and contractual compliance across the project. Skills & Experience Strong background in Hard FM or technical compliance within large or complex estates. Experience working within PFI/PPP contracts, ideally within healthcare environments. Knowledge of statutory compliance requirements, engineering systems, and estates maintenance standards. Experience working within acute hospital or healthcare estates preferred. Strong stakeholder management and communication skills. Qualifications Relevant qualification in Engineering, Building Services, Facilities Management, or Construction (or equivalent experience). Professional membership (e.g., IWFM, CIBSE, IET) desirable.
Mar 25, 2026
Full time
Job Title: Technical Compliance Manager Location: South East London / Kent area Salary: 75k - £85k plus package Overview We are seeking an experienced Technical Compliance Manager to join a well-established SPV supporting a major acute hospital PFI contract. The role will be responsible for ensuring statutory, technical, and contractual compliance across a complex healthcare estate. Working closely with the SPC Manager, FM service provider, and hospital Trust, you will provide oversight of Hard FM service delivery, ensuring maintenance, engineering services, and lifecycle activities are delivered in line with contractual obligations and healthcare standards. Key Responsibilities Ensure statutory and contractual compliance across the hospital estate in line with PFI obligations and relevant regulations. Monitor and review the Hard FM service provider s performance, ensuring services are delivered in accordance with contractual KPIs and service standards. Oversee statutory maintenance programmes, certification, and compliance documentation, ensuring records are accurate and audit ready. Support and coordinate technical audits, inspections, and compliance reviews across the estate. Provide technical oversight of planned preventative maintenance (PPM) and lifecycle works, ensuring works are delivered safely and in line with asset management strategies. Identify and manage technical risks, escalating issues where necessary and supporting the implementation of corrective actions. Work closely with the hospital Trust, contractors, and technical advisors to ensure effective communication and resolution of technical issues. Prepare and contribute to compliance reporting and governance processes on behalf of the SPV. Support the SPC Manager in ensuring operational performance and contractual compliance across the project. Skills & Experience Strong background in Hard FM or technical compliance within large or complex estates. Experience working within PFI/PPP contracts, ideally within healthcare environments. Knowledge of statutory compliance requirements, engineering systems, and estates maintenance standards. Experience working within acute hospital or healthcare estates preferred. Strong stakeholder management and communication skills. Qualifications Relevant qualification in Engineering, Building Services, Facilities Management, or Construction (or equivalent experience). Professional membership (e.g., IWFM, CIBSE, IET) desirable.
Direct Reports H&S Manager, Quality Manager, Fleet Vehicle and Equipment Co-ordinator, IT Technical Co-ordinator. Location Elland - Halifax with travel between sites: Nottingham, Gloucester, Glasgow and Ireland. Purpose of the role To lead and manage the Safety, Health, Environment, and Quality (SHEQ) function across all Terberg DTS and Terberg MPM Operations. The role ensures compliance with legal, regulatory, and company standards, while promoting a proactive culture of continuous improvement and operational excellence, with necessary and relevant TSV and RTG Group interaction where required. Responsibilities Develop, implement, and maintain SHEQ policies, procedures, and systems in line with ISO standards (9001, 14001, 45001). Lead internal and external audits, ensuring readiness for accreditation and compliance inspections. Responsibility within Terberg DTS for the areas of Quality, H&S, enviro/ sustainability, IT, Facilities and Transport Compliance (Company vehicle / Asset) compliance. Provide proactive expert advice and support to operational teams on all SHEQ matters, including all relevant legislative requirements. Conduct risk assessments and ensure appropriate control measures are in place to maintain policies and Compliance and to proactively lead all areas. Investigate incidents, identify root causes, and implement corrective actions. Co ordinate where appropriate and manage through to delivery; SHEQ training, audit, toolbox talks, and awareness campaigns. Monitor and report on SHEQ performance metrics, trends, and KPIs. Liaise with regulatory bodies (HSE, Environment Agency, etc.) and represent the company during any required inspections. Promote a culture of safety and quality through engagement, leadership, and continuous improvement initiatives. Set priorities, SLAs and workload planning for the IT Technical Co ordinator. Oversee endpoint/security hygiene (asset inventory, MDM, patching, AV/EDR status) and coordinate with Group IT (if applicable). Align service continuity with business needs (backup checks, restore tests, incident response runbooks, DR drill cadence). Ensure licence and asset compliance (hardware lifecycle, software licences, joiners/movers/leavers controls). Support local project delivery (small site rollouts). To work with all departments, particularly with projects that are being explored or implemented. Undertake any other duties consistent with the purpose of this job or to support the needs of the business. People Management Responsibilities Set clear personal and Team objectives that are realistic and challenging, review objectives and provide feedback regular in one to ones and formally through the appraisal process. Work alongside HR to manage any people processes in line with policies and procedures, including attendance and performance management. Coach and develop the SHEQ Team to ensure they thrive for excellence, whilst proactively addressing any training and development needs, ensuring direct reports have a personal development plan. Motivate the team to encourage positive behaviours within department, which support the values of Terberg DTS and the wider group. Encourage and exhibit behaviours within the function that support the values of the business and that create an environment where mutual trust and respect are encouraged. Effective succession and resilience planning to develop and retain team members, whilst delivering on pipeline planning for backfill positions. Critical Skills Required Proactive and self motivated with a hands on approach. Strong analytical and problem solving skills. Ability to work collaboratively across departments and levels. Committed to driving a zero incident culture. Critical Knowledge Required Strong knowledge of UK SHEQ legislation and ISO management systems, particularly 14001, 9001, 45001 and work within a Company or Organisation that is Compliant in these areas. Proficient in Microsoft Office and relevant SHEQ management software. Qualifications and Experience required NEBOSH General Certificate (or equivalent). Proven experience in a SHEQ leadership role ideally within engineering, manufacturing, or automotive sectors. Excellent communication, leadership, and influencing skills. Environmental or Quality specific certifications. Experienced with Lean or Six Sigma methodologies.
Mar 24, 2026
Full time
Direct Reports H&S Manager, Quality Manager, Fleet Vehicle and Equipment Co-ordinator, IT Technical Co-ordinator. Location Elland - Halifax with travel between sites: Nottingham, Gloucester, Glasgow and Ireland. Purpose of the role To lead and manage the Safety, Health, Environment, and Quality (SHEQ) function across all Terberg DTS and Terberg MPM Operations. The role ensures compliance with legal, regulatory, and company standards, while promoting a proactive culture of continuous improvement and operational excellence, with necessary and relevant TSV and RTG Group interaction where required. Responsibilities Develop, implement, and maintain SHEQ policies, procedures, and systems in line with ISO standards (9001, 14001, 45001). Lead internal and external audits, ensuring readiness for accreditation and compliance inspections. Responsibility within Terberg DTS for the areas of Quality, H&S, enviro/ sustainability, IT, Facilities and Transport Compliance (Company vehicle / Asset) compliance. Provide proactive expert advice and support to operational teams on all SHEQ matters, including all relevant legislative requirements. Conduct risk assessments and ensure appropriate control measures are in place to maintain policies and Compliance and to proactively lead all areas. Investigate incidents, identify root causes, and implement corrective actions. Co ordinate where appropriate and manage through to delivery; SHEQ training, audit, toolbox talks, and awareness campaigns. Monitor and report on SHEQ performance metrics, trends, and KPIs. Liaise with regulatory bodies (HSE, Environment Agency, etc.) and represent the company during any required inspections. Promote a culture of safety and quality through engagement, leadership, and continuous improvement initiatives. Set priorities, SLAs and workload planning for the IT Technical Co ordinator. Oversee endpoint/security hygiene (asset inventory, MDM, patching, AV/EDR status) and coordinate with Group IT (if applicable). Align service continuity with business needs (backup checks, restore tests, incident response runbooks, DR drill cadence). Ensure licence and asset compliance (hardware lifecycle, software licences, joiners/movers/leavers controls). Support local project delivery (small site rollouts). To work with all departments, particularly with projects that are being explored or implemented. Undertake any other duties consistent with the purpose of this job or to support the needs of the business. People Management Responsibilities Set clear personal and Team objectives that are realistic and challenging, review objectives and provide feedback regular in one to ones and formally through the appraisal process. Work alongside HR to manage any people processes in line with policies and procedures, including attendance and performance management. Coach and develop the SHEQ Team to ensure they thrive for excellence, whilst proactively addressing any training and development needs, ensuring direct reports have a personal development plan. Motivate the team to encourage positive behaviours within department, which support the values of Terberg DTS and the wider group. Encourage and exhibit behaviours within the function that support the values of the business and that create an environment where mutual trust and respect are encouraged. Effective succession and resilience planning to develop and retain team members, whilst delivering on pipeline planning for backfill positions. Critical Skills Required Proactive and self motivated with a hands on approach. Strong analytical and problem solving skills. Ability to work collaboratively across departments and levels. Committed to driving a zero incident culture. Critical Knowledge Required Strong knowledge of UK SHEQ legislation and ISO management systems, particularly 14001, 9001, 45001 and work within a Company or Organisation that is Compliant in these areas. Proficient in Microsoft Office and relevant SHEQ management software. Qualifications and Experience required NEBOSH General Certificate (or equivalent). Proven experience in a SHEQ leadership role ideally within engineering, manufacturing, or automotive sectors. Excellent communication, leadership, and influencing skills. Environmental or Quality specific certifications. Experienced with Lean or Six Sigma methodologies.
We are partnering with a well-established and growth-oriented, relationship focused international bank to appoint a high-calibre Senior Relationship into a strategically important Midlands location. This is a pivotal hire, offering the opportunity to take full ownership of a profitable SME / Commercial banking portfolio, while playing a key role in driving the next phase of regional growth.This position goes beyond traditional relationship management. It is a high-impact, front-office leadership role combining business development, credit ownership and team leadership, where you will be responsible for originating and structuring transactions, deepening client relationships and delivering against ambitious balance sheet and revenue targets. You will inherit a well-established client base, with immediate scope to enhance portfolio performance, while also building out new-to-bank relationships across the local market. With direct exposure to senior stakeholders and credit committees, the role offers significant visibility and the ability to influence both commercial strategy and lending decisions. For an experienced commercial banker seeking a role with genuine autonomy, clear revenue accountability and the opportunity to shape a growing franchise, this represents a compelling next step. This is a senior, revenue-generating leadership role within the Banking function, accountable for end-to-end ownership of a commercial SME portfolio, including origination, credit structuring, portfolio risk management and performance delivery. The role holder will combine front-office relationship management with strong credit capability, driving sustainable growth across assets, liabilities and trade finance, while maintaining robust oversight of portfolio quality, regulatory compliance and operational governance. This position carries full accountability for portfolio income, balance sheet growth and client retention, alongside leadership of the specilaist team and contribution to broader regional strategy. Core Responsibilities 1. Portfolio Ownership & Revenue Delivery Manage and grow a diverse portfolio of SME and corporate clients, typically comprising 40-70 borrowing and non-borrowing relationships Deliver against defined revenue targets, with portfolios typically generating £750k - £1.5m+ annual income Drive wallet share expansion across lending, deposits, trade finance and treasury products Actively optimise portfolio utilisation, pricing and return on capital 2. Business Development & Origination Originate new-to-bank relationships through structured business development activity, targeting 10+ new relationships annually Build and execute a robust pipeline strategy across key sectors (e.g. trading businesses, property, healthcare, retail, import/export) Leverage networks, introducers and local market presence to drive sustainable portfolio growth Cross-sell across lending, liabilities, FX and trade products 3. Credit Structuring & Risk Ownership Lead the end-to-end credit lifecycle from origination through to approval and monitoring Conduct detailed financial analysis (balance sheet, P&L, cashflow) including ratio analysis and stress testing Structure facilities including: Working capital facilities Property-backed lending Buy-to-Let (residential & commercial) Asset finance and project/bridging finance Prepare and present comprehensive credit papers (10-20+ pages) for internal credit committees Recommend appropriate security structures, covenants and risk mitigants 4. Credit Committee & Governance Present transactions to Credit Committee and senior stakeholders, demonstrating clear risk/reward articulation Maintain accountability for credit quality, early warning indicators and portfolio health Manage renewals, amendments and ongoing monitoring in line with internal policy 5. Client Relationship Management Act as a trusted advisor to SME and corporate clients, delivering tailored banking solutions Maintain high levels of client engagement through regular meetings and proactive portfolio reviews Oversee complex client needs, including multi-product relationships and structured facilities Drive high standards of customer outcomes (TCF) and service delivery 6. Leadership & Team Management Lead, mentor and develop a team of Relationship Managers and support staff Drive a high-performance culture aligned to revenue, risk and service KPIs Provide coaching on credit structuring, business development and client management Support the Area Head in delivering bank strategy, budgeting and performance reporting 7. Regulatory & Compliance Oversight Ensure full adherence to FCA / PRA requirements, SMCR and internal governance frameworks Oversee CDD / EDD processes, including complex and PEP relationships Maintain strong oversight of AML, KYC and operational risk controls Ensure all activity aligns with internal policies and regulatory expectations Key Deliverables / Success Metrics Portfolio growth across assets, liabilities and income New client acquisition and pipeline conversion Credit quality and low impairment levels Delivery against P&L and balance sheet targets Team performance and staff development outcomes Experience Required Proven track record managing SME / Commercial Banking portfolios (£5m-£200m+) Strong credit underwriting capability with experience presenting to credit committees Demonstrable experience structuring complex lending transactions (property, working capital, trade) Established network and ability to originate new business consistently Experience managing or mentoring teams within a bank or regional banking environment Strong understanding of UK regulatory environment (FCA, PRA, AML, TCF) Leadership & Competencies Commercially driven with clear P&L ownership mindset Strong influencing capability across credit, risk and senior stakeholders Ability to balance growth vs risk discipline High levels of client credibility and relationship depth Structured, analytical approach to decision-making
Mar 24, 2026
Full time
We are partnering with a well-established and growth-oriented, relationship focused international bank to appoint a high-calibre Senior Relationship into a strategically important Midlands location. This is a pivotal hire, offering the opportunity to take full ownership of a profitable SME / Commercial banking portfolio, while playing a key role in driving the next phase of regional growth.This position goes beyond traditional relationship management. It is a high-impact, front-office leadership role combining business development, credit ownership and team leadership, where you will be responsible for originating and structuring transactions, deepening client relationships and delivering against ambitious balance sheet and revenue targets. You will inherit a well-established client base, with immediate scope to enhance portfolio performance, while also building out new-to-bank relationships across the local market. With direct exposure to senior stakeholders and credit committees, the role offers significant visibility and the ability to influence both commercial strategy and lending decisions. For an experienced commercial banker seeking a role with genuine autonomy, clear revenue accountability and the opportunity to shape a growing franchise, this represents a compelling next step. This is a senior, revenue-generating leadership role within the Banking function, accountable for end-to-end ownership of a commercial SME portfolio, including origination, credit structuring, portfolio risk management and performance delivery. The role holder will combine front-office relationship management with strong credit capability, driving sustainable growth across assets, liabilities and trade finance, while maintaining robust oversight of portfolio quality, regulatory compliance and operational governance. This position carries full accountability for portfolio income, balance sheet growth and client retention, alongside leadership of the specilaist team and contribution to broader regional strategy. Core Responsibilities 1. Portfolio Ownership & Revenue Delivery Manage and grow a diverse portfolio of SME and corporate clients, typically comprising 40-70 borrowing and non-borrowing relationships Deliver against defined revenue targets, with portfolios typically generating £750k - £1.5m+ annual income Drive wallet share expansion across lending, deposits, trade finance and treasury products Actively optimise portfolio utilisation, pricing and return on capital 2. Business Development & Origination Originate new-to-bank relationships through structured business development activity, targeting 10+ new relationships annually Build and execute a robust pipeline strategy across key sectors (e.g. trading businesses, property, healthcare, retail, import/export) Leverage networks, introducers and local market presence to drive sustainable portfolio growth Cross-sell across lending, liabilities, FX and trade products 3. Credit Structuring & Risk Ownership Lead the end-to-end credit lifecycle from origination through to approval and monitoring Conduct detailed financial analysis (balance sheet, P&L, cashflow) including ratio analysis and stress testing Structure facilities including: Working capital facilities Property-backed lending Buy-to-Let (residential & commercial) Asset finance and project/bridging finance Prepare and present comprehensive credit papers (10-20+ pages) for internal credit committees Recommend appropriate security structures, covenants and risk mitigants 4. Credit Committee & Governance Present transactions to Credit Committee and senior stakeholders, demonstrating clear risk/reward articulation Maintain accountability for credit quality, early warning indicators and portfolio health Manage renewals, amendments and ongoing monitoring in line with internal policy 5. Client Relationship Management Act as a trusted advisor to SME and corporate clients, delivering tailored banking solutions Maintain high levels of client engagement through regular meetings and proactive portfolio reviews Oversee complex client needs, including multi-product relationships and structured facilities Drive high standards of customer outcomes (TCF) and service delivery 6. Leadership & Team Management Lead, mentor and develop a team of Relationship Managers and support staff Drive a high-performance culture aligned to revenue, risk and service KPIs Provide coaching on credit structuring, business development and client management Support the Area Head in delivering bank strategy, budgeting and performance reporting 7. Regulatory & Compliance Oversight Ensure full adherence to FCA / PRA requirements, SMCR and internal governance frameworks Oversee CDD / EDD processes, including complex and PEP relationships Maintain strong oversight of AML, KYC and operational risk controls Ensure all activity aligns with internal policies and regulatory expectations Key Deliverables / Success Metrics Portfolio growth across assets, liabilities and income New client acquisition and pipeline conversion Credit quality and low impairment levels Delivery against P&L and balance sheet targets Team performance and staff development outcomes Experience Required Proven track record managing SME / Commercial Banking portfolios (£5m-£200m+) Strong credit underwriting capability with experience presenting to credit committees Demonstrable experience structuring complex lending transactions (property, working capital, trade) Established network and ability to originate new business consistently Experience managing or mentoring teams within a bank or regional banking environment Strong understanding of UK regulatory environment (FCA, PRA, AML, TCF) Leadership & Competencies Commercially driven with clear P&L ownership mindset Strong influencing capability across credit, risk and senior stakeholders Ability to balance growth vs risk discipline High levels of client credibility and relationship depth Structured, analytical approach to decision-making
Portsmouth, United Kingdom Posted on 06/03/2026 With a wide range of roles available nationwide, you can find your perfect fit at Anchor. A company is nothing without the people in it, and we pride ourselves on our commitment to you, and with perks like our own employee assistance programme, wage advances with 'Wagestream', and a dedicated manager, we are industry leading employers. With hundreds of accredited online training options through our own Anchor Academy, you will be given the opportunity to progress your career in a way that suits you. Apply today and become part of Team Anchor, we are excited to be a part of your journey. Job Description Job Role: Multi-Site Security Officer Working Hours: Zero hours Location: Various sites - Portsmouth, Southampton, Fareham area Reporting to: Contracts Manager Overview An exciting opportunity has arisen at Anchor Group Services, for an experienced Security Officer to join our established security team based across the Hampshire area. As a Multi-Site Security Officer, you will be provide support to various sites within the Hampshire area and will be responsible for conducting regular patrols, monitoring activity to ensure a safe and secure environment for all visitors and staff. You will respond promptly to incidents, liaise professionally with members of the public and site management, and maintain accurate records in line with operational procedures. A strong presence, attention to detail, and commitment to upholding site security standards are essential. The successful candidate must have a valid SIA Licence as a minimum, with CCTV preferred but not essential as training will be provided. You will need to be flexible and ready to cover different sites as required, demonstrating the initiative to adapt to each site's individual needs. A valid UK Driving Licence and access to a vehicle is essential. Duties include: Protecting the client's property, people and/or assets by providing security services in direct accordance with the site's published Assignment Instructions (AI's) and site-specific procedures Preventing losses and damage by reporting irregularities; informing offenders of policy and procedures Preventing and escalating incidents in a timely, accurate and appropriate manner to the Control Room/Shift Manager/Operations Manager/Emergency Services as appropriate for serious incidents Completing reports by recording observations, information, occurrences, and surveillance activities Maintaining organisation's stability and reputation by complying with legal requirements Contributing to team effort by accomplishing related results as needed Acting as a first line support to customers and visitors to site, providing a professional and friendly service Understanding the needs of our customer, respond accordingly to customer queries and requests and take appropriate action Maintaining professional conduct at all times Requirements Valid Driving Licence and access to your own vehicle - ESSENTIAL Full 5-year employment checkable history - ESSENTIAL Valid frontline SIA licence DS or SG - ESSENTIAL Customer Service experience and confidence to handle conflict in a correct manner Flexible to meet the job requirements Excellent communication skills both written and verbal Smart appearance and be well-groomed Reliable and punctual High level of enthusiasm and passion Ability to work in a fast-moving environment Access to a range of nationally recognised courses to help further your career, via the Anchor Academy Access to SIA and First Aid training at discounted rates, with financial support available Auto Enrolment Pension (if earnings reach the minimum requirement for auto-enrolment) Stream - access to pay as you earn it Cycle to Work Scheme Available Full uniform provided Free Employee Assistance Programme 24/7 including access to counselling Hospital Saturday Fund Reward and Recognition awards What's Next? If you would like to be considered for this position, APPLY NOW and we will be in touch. Other companies may call this role: Security Officer, Security Guard, Security Personnel, Protection Officer, Loss Prevention Officer, Security Specialist, Safety Officer, Security Coordinator, Security Analyst, Asset Protection Officer, Security Operations Officer, Security Risk Officer, Facilities Security Officer, Protection Officer, Workplace Safety & Security Officer, SIA Security Officer, Security Enforcement Officer Within commuting distance of: Portsmouth, Southampton, Fareham, Gosport, Havant, Waterlooville, Eastleigh, Hedge End, Chichester, Petersfield, Winchester, Andover, and Basingstoke. Anchor Group Services is an Equal Opportunity Employer and does not discriminate on the basis of race or ethnicity, religion, sex, national origin, age, veteran disability or genetic information or any other reason prohibited by law in employment.
Mar 24, 2026
Full time
Portsmouth, United Kingdom Posted on 06/03/2026 With a wide range of roles available nationwide, you can find your perfect fit at Anchor. A company is nothing without the people in it, and we pride ourselves on our commitment to you, and with perks like our own employee assistance programme, wage advances with 'Wagestream', and a dedicated manager, we are industry leading employers. With hundreds of accredited online training options through our own Anchor Academy, you will be given the opportunity to progress your career in a way that suits you. Apply today and become part of Team Anchor, we are excited to be a part of your journey. Job Description Job Role: Multi-Site Security Officer Working Hours: Zero hours Location: Various sites - Portsmouth, Southampton, Fareham area Reporting to: Contracts Manager Overview An exciting opportunity has arisen at Anchor Group Services, for an experienced Security Officer to join our established security team based across the Hampshire area. As a Multi-Site Security Officer, you will be provide support to various sites within the Hampshire area and will be responsible for conducting regular patrols, monitoring activity to ensure a safe and secure environment for all visitors and staff. You will respond promptly to incidents, liaise professionally with members of the public and site management, and maintain accurate records in line with operational procedures. A strong presence, attention to detail, and commitment to upholding site security standards are essential. The successful candidate must have a valid SIA Licence as a minimum, with CCTV preferred but not essential as training will be provided. You will need to be flexible and ready to cover different sites as required, demonstrating the initiative to adapt to each site's individual needs. A valid UK Driving Licence and access to a vehicle is essential. Duties include: Protecting the client's property, people and/or assets by providing security services in direct accordance with the site's published Assignment Instructions (AI's) and site-specific procedures Preventing losses and damage by reporting irregularities; informing offenders of policy and procedures Preventing and escalating incidents in a timely, accurate and appropriate manner to the Control Room/Shift Manager/Operations Manager/Emergency Services as appropriate for serious incidents Completing reports by recording observations, information, occurrences, and surveillance activities Maintaining organisation's stability and reputation by complying with legal requirements Contributing to team effort by accomplishing related results as needed Acting as a first line support to customers and visitors to site, providing a professional and friendly service Understanding the needs of our customer, respond accordingly to customer queries and requests and take appropriate action Maintaining professional conduct at all times Requirements Valid Driving Licence and access to your own vehicle - ESSENTIAL Full 5-year employment checkable history - ESSENTIAL Valid frontline SIA licence DS or SG - ESSENTIAL Customer Service experience and confidence to handle conflict in a correct manner Flexible to meet the job requirements Excellent communication skills both written and verbal Smart appearance and be well-groomed Reliable and punctual High level of enthusiasm and passion Ability to work in a fast-moving environment Access to a range of nationally recognised courses to help further your career, via the Anchor Academy Access to SIA and First Aid training at discounted rates, with financial support available Auto Enrolment Pension (if earnings reach the minimum requirement for auto-enrolment) Stream - access to pay as you earn it Cycle to Work Scheme Available Full uniform provided Free Employee Assistance Programme 24/7 including access to counselling Hospital Saturday Fund Reward and Recognition awards What's Next? If you would like to be considered for this position, APPLY NOW and we will be in touch. Other companies may call this role: Security Officer, Security Guard, Security Personnel, Protection Officer, Loss Prevention Officer, Security Specialist, Safety Officer, Security Coordinator, Security Analyst, Asset Protection Officer, Security Operations Officer, Security Risk Officer, Facilities Security Officer, Protection Officer, Workplace Safety & Security Officer, SIA Security Officer, Security Enforcement Officer Within commuting distance of: Portsmouth, Southampton, Fareham, Gosport, Havant, Waterlooville, Eastleigh, Hedge End, Chichester, Petersfield, Winchester, Andover, and Basingstoke. Anchor Group Services is an Equal Opportunity Employer and does not discriminate on the basis of race or ethnicity, religion, sex, national origin, age, veteran disability or genetic information or any other reason prohibited by law in employment.
Bennett and Game Recruitment
Portsmouth, Hampshire
A progressive and people-focused principal contractor is looking to appoint a Design Manager to join its expanding design team, supporting the delivery of major façade remediation and complex building envelope schemes. With confirmed work secured into 2028, this is an opportunity to join a stable, cash-rich business that continues to invest in its people, its technology, and the future of safer, better-built environments. Based out of their head office in the Portsmouth area, projects are delivered nationwide. This new position has been created due to increased workload, offering a unique opportunity to shape and influence design management within the business. Projects range in value up to £22 million and include complex schemes across residential towers, stadiums, commercial buildings, and public sector assets. The company has built strong, long-term partnerships with blue-chip clients and is widely recognised for technical delivery on challenging and sensitive sites. Now targeting further growth, the company is scaling with purpose, aiming to exceed £50 million turnover this year. Backed by a listed parent group with significant financial strength, they operate with a modern, entrepreneurial approach while maintaining strong family values and a culture of trust and development. Design Manager Salary & Benefits Salary: £60,000 - £85,000 (DOE) 25-30 days holiday + Bank Holiday Pension Scheme Project Bonus Scheme Company Bonus Scheme 4 Years Death in Service Cover Critical Illness Cover Hybrid working available (mainly office-based with occasional site visits) Team Social Events Company events and supportive social environment Comprehensive in-house and external Training and Development Access to Udemy and training courses Charity Fundraising Days Office facilities including stocked kitchen and shower Design Manager Job Overview Manage and coordinate design deliverables across complex envelope remediation and construction schemes. Ensure all design milestones are achieved and programmes continuously updated. Oversee and drive performance of external design houses, consultants, and internal design/technical teams. Provide programme and milestone control using Microsoft Project. Maintain effective communication with stakeholders, commercial, and operational teams. Monitor design risk and ensure compliance with HRB requirements and regulatory standards. Support procurement and site delivery by ensuring accurate and timely design information. Attend occasional site visits as required (no permanent site presence). Design Manager Requirements Minimum 5 years' experience in design and/or project management within the building envelope or wider construction industry. Strong background in design management; façade remediation experience desirable. Technical proficiency with Microsoft Project; Primavera advantageous. Ability to manage workflows, external consultants, and multi-disciplinary teams. Strong commercial awareness in relation to design deliverables. Confident communicator, able to build and maintain strong client and stakeholder relationships. Candidates from an architectural background (e.g., Architectural Technologist) with progression into project management will also be considered. What makes this opportunity different? Forward workload confirmed into 2028 Secure financial backing with strong reserves Low staff turnover and clear paths for progression Structured mentoring and access to coaching Real stories of team members doubling their earnings in under three years Weekly culture feedback that informs senior management decisions Training support, flexible working, and long-term incentives including shares Bennett & Game Recruitment are acting as a Recruitment Agency in relation to this vacancy. Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries.We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
Mar 24, 2026
Full time
A progressive and people-focused principal contractor is looking to appoint a Design Manager to join its expanding design team, supporting the delivery of major façade remediation and complex building envelope schemes. With confirmed work secured into 2028, this is an opportunity to join a stable, cash-rich business that continues to invest in its people, its technology, and the future of safer, better-built environments. Based out of their head office in the Portsmouth area, projects are delivered nationwide. This new position has been created due to increased workload, offering a unique opportunity to shape and influence design management within the business. Projects range in value up to £22 million and include complex schemes across residential towers, stadiums, commercial buildings, and public sector assets. The company has built strong, long-term partnerships with blue-chip clients and is widely recognised for technical delivery on challenging and sensitive sites. Now targeting further growth, the company is scaling with purpose, aiming to exceed £50 million turnover this year. Backed by a listed parent group with significant financial strength, they operate with a modern, entrepreneurial approach while maintaining strong family values and a culture of trust and development. Design Manager Salary & Benefits Salary: £60,000 - £85,000 (DOE) 25-30 days holiday + Bank Holiday Pension Scheme Project Bonus Scheme Company Bonus Scheme 4 Years Death in Service Cover Critical Illness Cover Hybrid working available (mainly office-based with occasional site visits) Team Social Events Company events and supportive social environment Comprehensive in-house and external Training and Development Access to Udemy and training courses Charity Fundraising Days Office facilities including stocked kitchen and shower Design Manager Job Overview Manage and coordinate design deliverables across complex envelope remediation and construction schemes. Ensure all design milestones are achieved and programmes continuously updated. Oversee and drive performance of external design houses, consultants, and internal design/technical teams. Provide programme and milestone control using Microsoft Project. Maintain effective communication with stakeholders, commercial, and operational teams. Monitor design risk and ensure compliance with HRB requirements and regulatory standards. Support procurement and site delivery by ensuring accurate and timely design information. Attend occasional site visits as required (no permanent site presence). Design Manager Requirements Minimum 5 years' experience in design and/or project management within the building envelope or wider construction industry. Strong background in design management; façade remediation experience desirable. Technical proficiency with Microsoft Project; Primavera advantageous. Ability to manage workflows, external consultants, and multi-disciplinary teams. Strong commercial awareness in relation to design deliverables. Confident communicator, able to build and maintain strong client and stakeholder relationships. Candidates from an architectural background (e.g., Architectural Technologist) with progression into project management will also be considered. What makes this opportunity different? Forward workload confirmed into 2028 Secure financial backing with strong reserves Low staff turnover and clear paths for progression Structured mentoring and access to coaching Real stories of team members doubling their earnings in under three years Weekly culture feedback that informs senior management decisions Training support, flexible working, and long-term incentives including shares Bennett & Game Recruitment are acting as a Recruitment Agency in relation to this vacancy. Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries.We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
Job Title: ParaplannerLocation: Northampton, UKSalary: £40,000 - £50,000 Benefits: Pension contributions matched at 10% PMI, PHI, and Death in Service schemes after probation Onsite parking and gym facilities 21 days holiday per annum (increases annually up to 25 days) plus bank holidays We are working alongside a Chartered Financial Planning Firm, Discretionary Asset Manager, and Tax Planning Specialist who are looking to add a Paraplanner to their wealth department. The business caters to high net worth and ultra-high net worth individuals, providing comprehensive financial services. Roles and Responsibilities: As a Paraplanner, you will: Arrange client meetings with Financial Planner(s) and produce accurate meeting notes and action points. Ensure accurate reflection of client data in the Fact Find document and on our back-office systems. Prepare client financial plans and suitability reports under the guidance of Financial Planner(s). Document and evidence research and analysis of financial products to meet client needs. Complete research for product recommendations, obtaining compliance sign-off if required. What next? If you are a dedicated and motivated individual looking for a challenging yet rewarding role within a supportive team, we welcome you to apply. If suitable, one of our specialist consultants will be in contact to discuss the opportunity with you in detail prior to submitting your CV to the client. In this discussion, we will aim to identify your specific skills and motivations, and where appropriate recommend other relevant opportunities to you that match your requirements. Additionally, refer a friend or colleague to us and receive £200 if we assist them in securing a new career.Synonyms: IFA, Financial Planning, Wealth Management, Financial Adviser, Financial Advisor, Wealth Manager, Financial Consultant, CISI, CII, level 4 diploma, Independent Financial Advice, Financial Advisory, Financial Planning Analyst, Technical Support, Report Writer, Para-planner, Para planner, Adviser Support
Mar 24, 2026
Full time
Job Title: ParaplannerLocation: Northampton, UKSalary: £40,000 - £50,000 Benefits: Pension contributions matched at 10% PMI, PHI, and Death in Service schemes after probation Onsite parking and gym facilities 21 days holiday per annum (increases annually up to 25 days) plus bank holidays We are working alongside a Chartered Financial Planning Firm, Discretionary Asset Manager, and Tax Planning Specialist who are looking to add a Paraplanner to their wealth department. The business caters to high net worth and ultra-high net worth individuals, providing comprehensive financial services. Roles and Responsibilities: As a Paraplanner, you will: Arrange client meetings with Financial Planner(s) and produce accurate meeting notes and action points. Ensure accurate reflection of client data in the Fact Find document and on our back-office systems. Prepare client financial plans and suitability reports under the guidance of Financial Planner(s). Document and evidence research and analysis of financial products to meet client needs. Complete research for product recommendations, obtaining compliance sign-off if required. What next? If you are a dedicated and motivated individual looking for a challenging yet rewarding role within a supportive team, we welcome you to apply. If suitable, one of our specialist consultants will be in contact to discuss the opportunity with you in detail prior to submitting your CV to the client. In this discussion, we will aim to identify your specific skills and motivations, and where appropriate recommend other relevant opportunities to you that match your requirements. Additionally, refer a friend or colleague to us and receive £200 if we assist them in securing a new career.Synonyms: IFA, Financial Planning, Wealth Management, Financial Adviser, Financial Advisor, Wealth Manager, Financial Consultant, CISI, CII, level 4 diploma, Independent Financial Advice, Financial Advisory, Financial Planning Analyst, Technical Support, Report Writer, Para-planner, Para planner, Adviser Support
We are partnering with a well-established and growth-oriented, relationship focused international bank to appoint a high-calibre Senior Relationship into a strategically important Midlands location. This is a pivotal hire, offering the opportunity to take full ownership of a profitable SME / Commercial banking portfolio, while playing a key role in driving the next phase of regional growth.This position goes beyond traditional relationship management. It is a high-impact, front-office leadership role combining business development, credit ownership and team leadership, where you will be responsible for originating and structuring transactions, deepening client relationships and delivering against ambitious balance sheet and revenue targets. You will inherit a well-established client base, with immediate scope to enhance portfolio performance, while also building out new-to-bank relationships across the local market. With direct exposure to senior stakeholders and credit committees, the role offers significant visibility and the ability to influence both commercial strategy and lending decisions. For an experienced commercial banker seeking a role with genuine autonomy, clear revenue accountability and the opportunity to shape a growing franchise, this represents a compelling next step. This is a senior, revenue-generating leadership role within the Banking function, accountable for end-to-end ownership of a commercial SME portfolio, including origination, credit structuring, portfolio risk management and performance delivery. The role holder will combine front-office relationship management with strong credit capability, driving sustainable growth across assets, liabilities and trade finance, while maintaining robust oversight of portfolio quality, regulatory compliance and operational governance. This position carries full accountability for portfolio income, balance sheet growth and client retention, alongside leadership of the specilaist team and contribution to broader regional strategy. Core Responsibilities 1. Portfolio Ownership & Revenue Delivery Manage and grow a diverse portfolio of SME and corporate clients, typically comprising 40-70 borrowing and non-borrowing relationships Deliver against defined revenue targets, with portfolios typically generating £750k - £1.5m+ annual income Drive wallet share expansion across lending, deposits, trade finance and treasury products Actively optimise portfolio utilisation, pricing and return on capital 2. Business Development & Origination Originate new-to-bank relationships through structured business development activity, targeting 10+ new relationships annually Build and execute a robust pipeline strategy across key sectors (e.g. trading businesses, property, healthcare, retail, import/export) Leverage networks, introducers and local market presence to drive sustainable portfolio growth Cross-sell across lending, liabilities, FX and trade products 3. Credit Structuring & Risk Ownership Lead the end-to-end credit lifecycle from origination through to approval and monitoring Conduct detailed financial analysis (balance sheet, P&L, cashflow) including ratio analysis and stress testing Structure facilities including: Working capital facilities Property-backed lending Buy-to-Let (residential & commercial) Asset finance and project/bridging finance Prepare and present comprehensive credit papers (10-20+ pages) for internal credit committees Recommend appropriate security structures, covenants and risk mitigants 4. Credit Committee & Governance Present transactions to Credit Committee and senior stakeholders, demonstrating clear risk/reward articulation Maintain accountability for credit quality, early warning indicators and portfolio health Manage renewals, amendments and ongoing monitoring in line with internal policy 5. Client Relationship Management Act as a trusted advisor to SME and corporate clients, delivering tailored banking solutions Maintain high levels of client engagement through regular meetings and proactive portfolio reviews Oversee complex client needs, including multi-product relationships and structured facilities Drive high standards of customer outcomes (TCF) and service delivery 6. Leadership & Team Management Lead, mentor and develop a team of Relationship Managers and support staff Drive a high-performance culture aligned to revenue, risk and service KPIs Provide coaching on credit structuring, business development and client management Support the Area Head in delivering bank strategy, budgeting and performance reporting 7. Regulatory & Compliance Oversight Ensure full adherence to FCA / PRA requirements, SMCR and internal governance frameworks Oversee CDD / EDD processes, including complex and PEP relationships Maintain strong oversight of AML, KYC and operational risk controls Ensure all activity aligns with internal policies and regulatory expectations Key Deliverables / Success Metrics Portfolio growth across assets, liabilities and income New client acquisition and pipeline conversion Credit quality and low impairment levels Delivery against P&L and balance sheet targets Team performance and staff development outcomes Experience Required Proven track record managing SME / Commercial Banking portfolios (£5m-£200m+) Strong credit underwriting capability with experience presenting to credit committees Demonstrable experience structuring complex lending transactions (property, working capital, trade) Established network and ability to originate new business consistently Experience managing or mentoring teams within a bank or regional banking environment Strong understanding of UK regulatory environment (FCA, PRA, AML, TCF) Leadership & Competencies Commercially driven with clear P&L ownership mindset Strong influencing capability across credit, risk and senior stakeholders Ability to balance growth vs risk discipline High levels of client credibility and relationship depth Structured, analytical approach to decision-making
Mar 23, 2026
Full time
We are partnering with a well-established and growth-oriented, relationship focused international bank to appoint a high-calibre Senior Relationship into a strategically important Midlands location. This is a pivotal hire, offering the opportunity to take full ownership of a profitable SME / Commercial banking portfolio, while playing a key role in driving the next phase of regional growth.This position goes beyond traditional relationship management. It is a high-impact, front-office leadership role combining business development, credit ownership and team leadership, where you will be responsible for originating and structuring transactions, deepening client relationships and delivering against ambitious balance sheet and revenue targets. You will inherit a well-established client base, with immediate scope to enhance portfolio performance, while also building out new-to-bank relationships across the local market. With direct exposure to senior stakeholders and credit committees, the role offers significant visibility and the ability to influence both commercial strategy and lending decisions. For an experienced commercial banker seeking a role with genuine autonomy, clear revenue accountability and the opportunity to shape a growing franchise, this represents a compelling next step. This is a senior, revenue-generating leadership role within the Banking function, accountable for end-to-end ownership of a commercial SME portfolio, including origination, credit structuring, portfolio risk management and performance delivery. The role holder will combine front-office relationship management with strong credit capability, driving sustainable growth across assets, liabilities and trade finance, while maintaining robust oversight of portfolio quality, regulatory compliance and operational governance. This position carries full accountability for portfolio income, balance sheet growth and client retention, alongside leadership of the specilaist team and contribution to broader regional strategy. Core Responsibilities 1. Portfolio Ownership & Revenue Delivery Manage and grow a diverse portfolio of SME and corporate clients, typically comprising 40-70 borrowing and non-borrowing relationships Deliver against defined revenue targets, with portfolios typically generating £750k - £1.5m+ annual income Drive wallet share expansion across lending, deposits, trade finance and treasury products Actively optimise portfolio utilisation, pricing and return on capital 2. Business Development & Origination Originate new-to-bank relationships through structured business development activity, targeting 10+ new relationships annually Build and execute a robust pipeline strategy across key sectors (e.g. trading businesses, property, healthcare, retail, import/export) Leverage networks, introducers and local market presence to drive sustainable portfolio growth Cross-sell across lending, liabilities, FX and trade products 3. Credit Structuring & Risk Ownership Lead the end-to-end credit lifecycle from origination through to approval and monitoring Conduct detailed financial analysis (balance sheet, P&L, cashflow) including ratio analysis and stress testing Structure facilities including: Working capital facilities Property-backed lending Buy-to-Let (residential & commercial) Asset finance and project/bridging finance Prepare and present comprehensive credit papers (10-20+ pages) for internal credit committees Recommend appropriate security structures, covenants and risk mitigants 4. Credit Committee & Governance Present transactions to Credit Committee and senior stakeholders, demonstrating clear risk/reward articulation Maintain accountability for credit quality, early warning indicators and portfolio health Manage renewals, amendments and ongoing monitoring in line with internal policy 5. Client Relationship Management Act as a trusted advisor to SME and corporate clients, delivering tailored banking solutions Maintain high levels of client engagement through regular meetings and proactive portfolio reviews Oversee complex client needs, including multi-product relationships and structured facilities Drive high standards of customer outcomes (TCF) and service delivery 6. Leadership & Team Management Lead, mentor and develop a team of Relationship Managers and support staff Drive a high-performance culture aligned to revenue, risk and service KPIs Provide coaching on credit structuring, business development and client management Support the Area Head in delivering bank strategy, budgeting and performance reporting 7. Regulatory & Compliance Oversight Ensure full adherence to FCA / PRA requirements, SMCR and internal governance frameworks Oversee CDD / EDD processes, including complex and PEP relationships Maintain strong oversight of AML, KYC and operational risk controls Ensure all activity aligns with internal policies and regulatory expectations Key Deliverables / Success Metrics Portfolio growth across assets, liabilities and income New client acquisition and pipeline conversion Credit quality and low impairment levels Delivery against P&L and balance sheet targets Team performance and staff development outcomes Experience Required Proven track record managing SME / Commercial Banking portfolios (£5m-£200m+) Strong credit underwriting capability with experience presenting to credit committees Demonstrable experience structuring complex lending transactions (property, working capital, trade) Established network and ability to originate new business consistently Experience managing or mentoring teams within a bank or regional banking environment Strong understanding of UK regulatory environment (FCA, PRA, AML, TCF) Leadership & Competencies Commercially driven with clear P&L ownership mindset Strong influencing capability across credit, risk and senior stakeholders Ability to balance growth vs risk discipline High levels of client credibility and relationship depth Structured, analytical approach to decision-making
Portsmouth, United Kingdom Posted on 06/03/2026 With a wide range of roles available nationwide, you can find your perfect fit at Anchor. A company is nothing without the people in it, and we pride ourselves on our commitment to you, and with perks like our own employee assistance programme, wage advances with 'Wagestream', and a dedicated manager, we are industry leading employers. With hundreds of accredited online training options through our own Anchor Academy, you will be given the opportunity to progress your career in a way that suits you. Apply today and become part of Team Anchor, we are excited to be a part of your journey. Job Description Job Role: Multi-Site Security Officer Working Hours: Zero hours Location: Various sites - Portsmouth, Southampton, Fareham area Reporting to: Contracts Manager Overview An exciting opportunity has arisen at Anchor Group Services, for an experienced Security Officer to join our established security team based across the Hampshire area. As a Multi-Site Security Officer, you will be provide support to various sites within the Hampshire area and will be responsible for conducting regular patrols, monitoring activity to ensure a safe and secure environment for all visitors and staff. You will respond promptly to incidents, liaise professionally with members of the public and site management, and maintain accurate records in line with operational procedures. A strong presence, attention to detail, and commitment to upholding site security standards are essential. The successful candidate must have a valid SIA Licence as a minimum, with CCTV preferred but not essential as training will be provided. You will need to be flexible and ready to cover different sites as required, demonstrating the initiative to adapt to each site's individual needs. A valid UK Driving Licence and access to a vehicle is essential. Duties include: Protecting the client's property, people and/or assets by providing security services in direct accordance with the site's published Assignment Instructions (AI's) and site-specific procedures Preventing losses and damage by reporting irregularities; informing offenders of policy and procedures Preventing and escalating incidents in a timely, accurate and appropriate manner to the Control Room/Shift Manager/Operations Manager/Emergency Services as appropriate for serious incidents Completing reports by recording observations, information, occurrences, and surveillance activities Maintaining organisation's stability and reputation by complying with legal requirements Contributing to team effort by accomplishing related results as needed Acting as a first line support to customers and visitors to site, providing a professional and friendly service Understanding the needs of our customer, respond accordingly to customer queries and requests and take appropriate action Maintaining professional conduct at all times Requirements Valid Driving Licence and access to your own vehicle - ESSENTIAL Full 5-year employment checkable history - ESSENTIAL Valid frontline SIA licence DS or SG - ESSENTIAL Customer Service experience and confidence to handle conflict in a correct manner Flexible to meet the job requirements Excellent communication skills both written and verbal Smart appearance and be well-groomed Reliable and punctual High level of enthusiasm and passion Ability to work in a fast-moving environment Access to a range of nationally recognised courses to help further your career, via the Anchor Academy Access to SIA and First Aid training at discounted rates, with financial support available Auto Enrolment Pension (if earnings reach the minimum requirement for auto-enrolment) Stream - access to pay as you earn it Cycle to Work Scheme Available Full uniform provided Free Employee Assistance Programme 24/7 including access to counselling Hospital Saturday Fund Reward and Recognition awards What's Next? If you would like to be considered for this position, APPLY NOW and we will be in touch. Other companies may call this role: Security Officer, Security Guard, Security Personnel, Protection Officer, Loss Prevention Officer, Security Specialist, Safety Officer, Security Coordinator, Security Analyst, Asset Protection Officer, Security Operations Officer, Security Risk Officer, Facilities Security Officer, Protection Officer, Workplace Safety & Security Officer, SIA Security Officer, Security Enforcement Officer Within commuting distance of: Portsmouth, Southampton, Fareham, Gosport, Havant, Waterlooville, Eastleigh, Hedge End, Chichester, Petersfield, Winchester, Andover, and Basingstoke. Anchor Group Services is an Equal Opportunity Employer and does not discriminate on the basis of race or ethnicity, religion, sex, national origin, age, veteran disability or genetic information or any other reason prohibited by law in employment.
Mar 23, 2026
Full time
Portsmouth, United Kingdom Posted on 06/03/2026 With a wide range of roles available nationwide, you can find your perfect fit at Anchor. A company is nothing without the people in it, and we pride ourselves on our commitment to you, and with perks like our own employee assistance programme, wage advances with 'Wagestream', and a dedicated manager, we are industry leading employers. With hundreds of accredited online training options through our own Anchor Academy, you will be given the opportunity to progress your career in a way that suits you. Apply today and become part of Team Anchor, we are excited to be a part of your journey. Job Description Job Role: Multi-Site Security Officer Working Hours: Zero hours Location: Various sites - Portsmouth, Southampton, Fareham area Reporting to: Contracts Manager Overview An exciting opportunity has arisen at Anchor Group Services, for an experienced Security Officer to join our established security team based across the Hampshire area. As a Multi-Site Security Officer, you will be provide support to various sites within the Hampshire area and will be responsible for conducting regular patrols, monitoring activity to ensure a safe and secure environment for all visitors and staff. You will respond promptly to incidents, liaise professionally with members of the public and site management, and maintain accurate records in line with operational procedures. A strong presence, attention to detail, and commitment to upholding site security standards are essential. The successful candidate must have a valid SIA Licence as a minimum, with CCTV preferred but not essential as training will be provided. You will need to be flexible and ready to cover different sites as required, demonstrating the initiative to adapt to each site's individual needs. A valid UK Driving Licence and access to a vehicle is essential. Duties include: Protecting the client's property, people and/or assets by providing security services in direct accordance with the site's published Assignment Instructions (AI's) and site-specific procedures Preventing losses and damage by reporting irregularities; informing offenders of policy and procedures Preventing and escalating incidents in a timely, accurate and appropriate manner to the Control Room/Shift Manager/Operations Manager/Emergency Services as appropriate for serious incidents Completing reports by recording observations, information, occurrences, and surveillance activities Maintaining organisation's stability and reputation by complying with legal requirements Contributing to team effort by accomplishing related results as needed Acting as a first line support to customers and visitors to site, providing a professional and friendly service Understanding the needs of our customer, respond accordingly to customer queries and requests and take appropriate action Maintaining professional conduct at all times Requirements Valid Driving Licence and access to your own vehicle - ESSENTIAL Full 5-year employment checkable history - ESSENTIAL Valid frontline SIA licence DS or SG - ESSENTIAL Customer Service experience and confidence to handle conflict in a correct manner Flexible to meet the job requirements Excellent communication skills both written and verbal Smart appearance and be well-groomed Reliable and punctual High level of enthusiasm and passion Ability to work in a fast-moving environment Access to a range of nationally recognised courses to help further your career, via the Anchor Academy Access to SIA and First Aid training at discounted rates, with financial support available Auto Enrolment Pension (if earnings reach the minimum requirement for auto-enrolment) Stream - access to pay as you earn it Cycle to Work Scheme Available Full uniform provided Free Employee Assistance Programme 24/7 including access to counselling Hospital Saturday Fund Reward and Recognition awards What's Next? If you would like to be considered for this position, APPLY NOW and we will be in touch. Other companies may call this role: Security Officer, Security Guard, Security Personnel, Protection Officer, Loss Prevention Officer, Security Specialist, Safety Officer, Security Coordinator, Security Analyst, Asset Protection Officer, Security Operations Officer, Security Risk Officer, Facilities Security Officer, Protection Officer, Workplace Safety & Security Officer, SIA Security Officer, Security Enforcement Officer Within commuting distance of: Portsmouth, Southampton, Fareham, Gosport, Havant, Waterlooville, Eastleigh, Hedge End, Chichester, Petersfield, Winchester, Andover, and Basingstoke. Anchor Group Services is an Equal Opportunity Employer and does not discriminate on the basis of race or ethnicity, religion, sex, national origin, age, veteran disability or genetic information or any other reason prohibited by law in employment.
