NXTGEN is delighted to be partnering with a growing and highly regarded accountancy practice in Norwich to recruit an Audit Senior. Following a period of sustained growth and several well-deserved internal promotions, the firm is now looking to add another Audit Senior to their already strong and collaborative audit team. This is a brilliant opportunity for an experienced auditor who wants more than just a job. As an Audit Senior, you'll be joining a firm where your opinion genuinely matters, you're encouraged to get involved, and you'll be fully supported in both your professional and personal development. You'll work closely with Managers and Partners, take ownership of your own audits, and play a key role in mentoring junior team members, all within a firm that prides itself on its inclusive culture and long-term career opportunities. This Audit Senior role offers real variety, from managing complex assignments to building strong client relationships. The Role: Lead audit assignments from planning through to completion for a varied portfolio of clients as the Audit Senior. Act as a key point of contact for clients, building strong and trusted relationships Prepare and review statutory accounts in line with current regulations Supervise, mentor, and support junior members of the audit team, helping them develop and progress Liaise closely with Managers and Partners, contributing ideas and insights to improve audit processes Ensure audits are delivered to a high standard, on time and within budget What We're Looking For: ACA or ACCA qualified (or finalist with experience working within Audit) Previous experience within an accountancy practice, with a strong focus on audit A collaborative mindset with a genuine interest in developing junior staff Strong communication skills and the confidence to share ideas and challenge constructively The firm you'll be joining: Be part of a firm where you can truly feel involved and valued as an Audit Senior Clear progression opportunities, supported by recent internal promotions A supportive and approachable leadership team Opportunities to get involved in other areas of the firm A growing client base offering variety and challenge in your day-to-day work Full flexible working scheme, a role that works around you and how you like to work. If you're looking to join a firm where you can be yourself, make an impact, and grow alongside a talented and supportive team, this Audit Senior role could be the perfect next step. For more information or a confidential discussion, please contact Annie. Salary is dependent on experience.
Apr 12, 2026
Full time
NXTGEN is delighted to be partnering with a growing and highly regarded accountancy practice in Norwich to recruit an Audit Senior. Following a period of sustained growth and several well-deserved internal promotions, the firm is now looking to add another Audit Senior to their already strong and collaborative audit team. This is a brilliant opportunity for an experienced auditor who wants more than just a job. As an Audit Senior, you'll be joining a firm where your opinion genuinely matters, you're encouraged to get involved, and you'll be fully supported in both your professional and personal development. You'll work closely with Managers and Partners, take ownership of your own audits, and play a key role in mentoring junior team members, all within a firm that prides itself on its inclusive culture and long-term career opportunities. This Audit Senior role offers real variety, from managing complex assignments to building strong client relationships. The Role: Lead audit assignments from planning through to completion for a varied portfolio of clients as the Audit Senior. Act as a key point of contact for clients, building strong and trusted relationships Prepare and review statutory accounts in line with current regulations Supervise, mentor, and support junior members of the audit team, helping them develop and progress Liaise closely with Managers and Partners, contributing ideas and insights to improve audit processes Ensure audits are delivered to a high standard, on time and within budget What We're Looking For: ACA or ACCA qualified (or finalist with experience working within Audit) Previous experience within an accountancy practice, with a strong focus on audit A collaborative mindset with a genuine interest in developing junior staff Strong communication skills and the confidence to share ideas and challenge constructively The firm you'll be joining: Be part of a firm where you can truly feel involved and valued as an Audit Senior Clear progression opportunities, supported by recent internal promotions A supportive and approachable leadership team Opportunities to get involved in other areas of the firm A growing client base offering variety and challenge in your day-to-day work Full flexible working scheme, a role that works around you and how you like to work. If you're looking to join a firm where you can be yourself, make an impact, and grow alongside a talented and supportive team, this Audit Senior role could be the perfect next step. For more information or a confidential discussion, please contact Annie. Salary is dependent on experience.
About Us The National Institute of Teaching (NIoT) has an unswerving commitment to high-quality, evidence-informed teacher education and is on a mission to improve the quality of teacher and leader development across the system. At the NIoT, we believe teaching is a fundamental societal good, a privilege and a responsibility, and this role helps ensure our programmes are delivered smoothly and professionally so that trainees, mentors and partner schools receive a consistently excellent experience. About the Role An exciting opportunity has arisen for an experienced Administrator to join our team in the North and East region at our Redcar campus. They will support our ITE Programme Manager, who is responsible for the proactive and effective planning, execution and administration of our Initial Teacher Education (ITE) programme. The ITE Regional Administrator reports to the programme manager and will work closely with colleagues to ensure the programme is well supported. This role also supports colleagues in the South and West region. We are looking for a candidate with a strong track record of providing administrative support, ideally in an education setting, who enjoys regular contact with participants and partners. Great communication and problem-solving skills are essential, as is being proactive and self-motivated, with a positive approach to work. The role is based at our Redcar campus, so you should be within commutable distance; our campus postcode is TS10 4AB. The role is predominantly hybrid, with the need to be on site at least once a week. The role will, on occasion, be required to travel to other sites across the country, and travel expenses will be paid. Benefits: Generous Annual Leave - 27 days' holiday a year (plus 8 bank holidays) rising to 33 days after five years' service. Flexible Working - We offer flexible start and end working times, with hybrid working in place for all roles. Pension - Entry to the Local Government Pension Scheme. Salary Sacrifice Schemes - We offer salary sacrifice schemes for bikes, cars and tech! Lifestyle Benefits - We offer discounts on gyms, cinema, retail and much more! Parenthood Leave - We offer above the statutory minimum for maternity, adoption and paternity leave. Working Environment - We have a stimulating, supportive and rewarding working environment with a dedicated team of like-minded professionals. Support - Our Employee Assistance Programme (EAP) provides confidential support for employees on personal or work-related matters. Development - We fully support the development of our staff and ensure that you have a high level of continuous professional development. We think a wide range of different work and educational experiences could support you to be successful in this role. We encourage applications from all backgrounds, communities and industries and are committed to employing a team that has diverse skills, experiences and abilities. For more information and to apply, please visit our vacancies page. Closing date: 5.00pm on 26 April 2026. We reserve the right to close the advertisement early should we receive a high volume of suitable applications. We therefore encourage you to apply at your earliest convenience to avoid disappointment.
Apr 12, 2026
Full time
About Us The National Institute of Teaching (NIoT) has an unswerving commitment to high-quality, evidence-informed teacher education and is on a mission to improve the quality of teacher and leader development across the system. At the NIoT, we believe teaching is a fundamental societal good, a privilege and a responsibility, and this role helps ensure our programmes are delivered smoothly and professionally so that trainees, mentors and partner schools receive a consistently excellent experience. About the Role An exciting opportunity has arisen for an experienced Administrator to join our team in the North and East region at our Redcar campus. They will support our ITE Programme Manager, who is responsible for the proactive and effective planning, execution and administration of our Initial Teacher Education (ITE) programme. The ITE Regional Administrator reports to the programme manager and will work closely with colleagues to ensure the programme is well supported. This role also supports colleagues in the South and West region. We are looking for a candidate with a strong track record of providing administrative support, ideally in an education setting, who enjoys regular contact with participants and partners. Great communication and problem-solving skills are essential, as is being proactive and self-motivated, with a positive approach to work. The role is based at our Redcar campus, so you should be within commutable distance; our campus postcode is TS10 4AB. The role is predominantly hybrid, with the need to be on site at least once a week. The role will, on occasion, be required to travel to other sites across the country, and travel expenses will be paid. Benefits: Generous Annual Leave - 27 days' holiday a year (plus 8 bank holidays) rising to 33 days after five years' service. Flexible Working - We offer flexible start and end working times, with hybrid working in place for all roles. Pension - Entry to the Local Government Pension Scheme. Salary Sacrifice Schemes - We offer salary sacrifice schemes for bikes, cars and tech! Lifestyle Benefits - We offer discounts on gyms, cinema, retail and much more! Parenthood Leave - We offer above the statutory minimum for maternity, adoption and paternity leave. Working Environment - We have a stimulating, supportive and rewarding working environment with a dedicated team of like-minded professionals. Support - Our Employee Assistance Programme (EAP) provides confidential support for employees on personal or work-related matters. Development - We fully support the development of our staff and ensure that you have a high level of continuous professional development. We think a wide range of different work and educational experiences could support you to be successful in this role. We encourage applications from all backgrounds, communities and industries and are committed to employing a team that has diverse skills, experiences and abilities. For more information and to apply, please visit our vacancies page. Closing date: 5.00pm on 26 April 2026. We reserve the right to close the advertisement early should we receive a high volume of suitable applications. We therefore encourage you to apply at your earliest convenience to avoid disappointment.
Trades Workforce Solutions
Bury St. Edmunds, Suffolk
Overview NXTGEN is partnering with a well-established and growing accountancy firm in Bury St Edmunds to find an experienced Audit Manager to join their Corporate Services team. This is the perfect role for a qualified audit professional who thrives on leading people, building strong client relationships, and delivering high-quality audit and advisory work across a varied corporate portfolio. As Audit Manager, you'll take full ownership of a diverse client portfolio, ensuring audits are delivered efficiently, accurately, and to the highest standard. While audit will remain your main focus, you'll also gain exposure to accounts and broader advisory assignments, keeping your work varied and engaging. You'll be joining a growing team where you can play a key role in expanding both the team and the client portfolio, with clear opportunities to progress your career further if you wish. The Role Taking responsibility for the planning, delivery, and completion of audit assignments Managing a portfolio of corporate clients, including businesses with turnovers of £5m-£25m+ Reviewing statutory accounts and overseeing compliance work Acting as a trusted point of contact for clients, including attending meetings and site visits Reviewing files and working papers, ensuring quality and readiness for senior review Leading, mentoring, and developing audit team members at varying stages of their careers Supporting the wider team with ad hoc and project-based work, including more complex corporate assignments What We're Looking For ACA or ACCA qualified Strong audit experience gained within an accountancy practice environment Confident managing audits from planning stage through to completion Solid technical knowledge, with a good understanding of UK GAAP and audit standards Comfortable communicating with clients and explaining financial matters clearly Proven experience managing and developing a team Highly organised, detail-focused, and able to manage deadlines effectively This is an excellent opportunity for an Audit Manager to join a friendly, collaborative team that genuinely values quality, relationships, and professional development. You'll work closely with a loyal client base and enjoy variety across audit, accounts, and wider corporate services. If you're an Audit Assistant Manager looking to make the step up or currently an Audit Manager looking for a role where you can lead, grow, and make a real impact, this position is for you. A competitive salary and benefits package which is depending on experience. Contact Annie to find out more information.
Apr 12, 2026
Full time
Overview NXTGEN is partnering with a well-established and growing accountancy firm in Bury St Edmunds to find an experienced Audit Manager to join their Corporate Services team. This is the perfect role for a qualified audit professional who thrives on leading people, building strong client relationships, and delivering high-quality audit and advisory work across a varied corporate portfolio. As Audit Manager, you'll take full ownership of a diverse client portfolio, ensuring audits are delivered efficiently, accurately, and to the highest standard. While audit will remain your main focus, you'll also gain exposure to accounts and broader advisory assignments, keeping your work varied and engaging. You'll be joining a growing team where you can play a key role in expanding both the team and the client portfolio, with clear opportunities to progress your career further if you wish. The Role Taking responsibility for the planning, delivery, and completion of audit assignments Managing a portfolio of corporate clients, including businesses with turnovers of £5m-£25m+ Reviewing statutory accounts and overseeing compliance work Acting as a trusted point of contact for clients, including attending meetings and site visits Reviewing files and working papers, ensuring quality and readiness for senior review Leading, mentoring, and developing audit team members at varying stages of their careers Supporting the wider team with ad hoc and project-based work, including more complex corporate assignments What We're Looking For ACA or ACCA qualified Strong audit experience gained within an accountancy practice environment Confident managing audits from planning stage through to completion Solid technical knowledge, with a good understanding of UK GAAP and audit standards Comfortable communicating with clients and explaining financial matters clearly Proven experience managing and developing a team Highly organised, detail-focused, and able to manage deadlines effectively This is an excellent opportunity for an Audit Manager to join a friendly, collaborative team that genuinely values quality, relationships, and professional development. You'll work closely with a loyal client base and enjoy variety across audit, accounts, and wider corporate services. If you're an Audit Assistant Manager looking to make the step up or currently an Audit Manager looking for a role where you can lead, grow, and make a real impact, this position is for you. A competitive salary and benefits package which is depending on experience. Contact Annie to find out more information.
Head of Quality (Quality, Health, Safety & Environment) Location: Lewes, East Sussex Salary: £60,000 - £75,000 (dependent on experience) Company Overview Talented People are proud to be partnered with a leading UK-based manufacturer specialising in advanced electronic and mechanical systems for the public transport sector. With global reach and a reputation for quality, innovation, and reliability, the company designs and manufactures cutting edge solutions to exacting standards at their headquarters in East Sussex. Job Overview The QHSE Manager is a pivotal role responsible for ensuring and improving quality, health and safety, and environmental standards across the business. This includes overseeing quality assurance and control, maintaining ISO certifications, ensuring compliance with industry specific regulations (e.g., IPC standards for electronics), and driving a culture of continuous improvement. The ideal candidate will bring leadership, expertise, and a hands on approach within an electronics and mechanical assembly manufacturing environment. Key Responsibilities Quality Management: Develop, maintain, and enhance a certified QMS in alignment with ISO 9001 standards. Ensure full compliance with relevant customer, regulatory, and industry requirements. Lead quality planning, process validation, and PPAP submissions for automotive sector clients. Oversee QA and QC functions, ensuring adequate resourcing and training. Conduct regular visits to global subsidiaries and OEM customers to ensure quality consistency. Health & Safety: Ensure compliance with occupational health and safety standards, including safe handling of ESD sensitive components and hazardous materials. Carry out risk assessments, lead safety investigations, and coordinate corrective actions. Deliver relevant training in H&S procedures across departments. Environmental Management: Maintain ISO 14001 certification and ensure compliance with REACH, RoHS, and environmental regulations. Oversee e waste disposal, chemical storage, and initiatives to improve resource efficiency. Systems & Continuous Improvement: Champion continuous improvement initiatives using tools such as 8D, FMEA, SPC, and Lean Six Sigma. Manage document control for QHSE policies, SOPs, and process instructions. Analyse and report key metrics including defect rates, audit findings, and incident logs. Required Qualifications & Experience Degree or equivalent in Engineering, Quality, or a related technical discipline. At least 5 years' QHSE experience within electronics manufacturing or mechanical assembly. Strong working knowledge of ISO 9001 and ISO 14001. Hands on experience with root cause analysis, audits, PPAP, APQP, and control plans. Proficient in MS Office and QHSE software systems. Desirable Skills & Knowledge Working knowledge of IATF16949, IPC A-610, IPC/WHMA A-620. Experience with product realisation, design and process transfer. Multilingual communication skills (French, German, or Spanish desirable). Experience supporting compliance within regulated international supply chains. Key Competencies Detail oriented with strong analytical and problem solving skills. Effective communicator with excellent leadership and coaching abilities. Able to work cross functionally with engineering, manufacturing, and commercial teams. Demonstrated ability to maintain compliance and foster a culture of quality and safety. Salary, Bonus & Benefits Salary: £60,000 - £75,000 DOE Bonuses: Personal and company performance bonuses Hours: 40 hour week with flexible working between 07:30 - 09:30 start and 15:30 - 17:30 finish Holiday: 25 days annual leave + bank holidays Pension: 6% employer contribution Healthcare: Full private medical insurance (including dependants) Other benefits: Staff social events Modern office and engineering facilities Career development support
Apr 12, 2026
Full time
Head of Quality (Quality, Health, Safety & Environment) Location: Lewes, East Sussex Salary: £60,000 - £75,000 (dependent on experience) Company Overview Talented People are proud to be partnered with a leading UK-based manufacturer specialising in advanced electronic and mechanical systems for the public transport sector. With global reach and a reputation for quality, innovation, and reliability, the company designs and manufactures cutting edge solutions to exacting standards at their headquarters in East Sussex. Job Overview The QHSE Manager is a pivotal role responsible for ensuring and improving quality, health and safety, and environmental standards across the business. This includes overseeing quality assurance and control, maintaining ISO certifications, ensuring compliance with industry specific regulations (e.g., IPC standards for electronics), and driving a culture of continuous improvement. The ideal candidate will bring leadership, expertise, and a hands on approach within an electronics and mechanical assembly manufacturing environment. Key Responsibilities Quality Management: Develop, maintain, and enhance a certified QMS in alignment with ISO 9001 standards. Ensure full compliance with relevant customer, regulatory, and industry requirements. Lead quality planning, process validation, and PPAP submissions for automotive sector clients. Oversee QA and QC functions, ensuring adequate resourcing and training. Conduct regular visits to global subsidiaries and OEM customers to ensure quality consistency. Health & Safety: Ensure compliance with occupational health and safety standards, including safe handling of ESD sensitive components and hazardous materials. Carry out risk assessments, lead safety investigations, and coordinate corrective actions. Deliver relevant training in H&S procedures across departments. Environmental Management: Maintain ISO 14001 certification and ensure compliance with REACH, RoHS, and environmental regulations. Oversee e waste disposal, chemical storage, and initiatives to improve resource efficiency. Systems & Continuous Improvement: Champion continuous improvement initiatives using tools such as 8D, FMEA, SPC, and Lean Six Sigma. Manage document control for QHSE policies, SOPs, and process instructions. Analyse and report key metrics including defect rates, audit findings, and incident logs. Required Qualifications & Experience Degree or equivalent in Engineering, Quality, or a related technical discipline. At least 5 years' QHSE experience within electronics manufacturing or mechanical assembly. Strong working knowledge of ISO 9001 and ISO 14001. Hands on experience with root cause analysis, audits, PPAP, APQP, and control plans. Proficient in MS Office and QHSE software systems. Desirable Skills & Knowledge Working knowledge of IATF16949, IPC A-610, IPC/WHMA A-620. Experience with product realisation, design and process transfer. Multilingual communication skills (French, German, or Spanish desirable). Experience supporting compliance within regulated international supply chains. Key Competencies Detail oriented with strong analytical and problem solving skills. Effective communicator with excellent leadership and coaching abilities. Able to work cross functionally with engineering, manufacturing, and commercial teams. Demonstrated ability to maintain compliance and foster a culture of quality and safety. Salary, Bonus & Benefits Salary: £60,000 - £75,000 DOE Bonuses: Personal and company performance bonuses Hours: 40 hour week with flexible working between 07:30 - 09:30 start and 15:30 - 17:30 finish Holiday: 25 days annual leave + bank holidays Pension: 6% employer contribution Healthcare: Full private medical insurance (including dependants) Other benefits: Staff social events Modern office and engineering facilities Career development support
Overview Access Talent Group are currently working with a leading national consultancy who are looking to bring on a Bridge Technical Director to their office in Redhill. This is an opportunity to be involved in some really exciting work whilst you help shape / manage the growth of the bridges business down in that office, as well as around the country. Role and responsibilities You will be working in an office which will be working on Bridge Design, Assessment and Inspection. As well as Temporary Works and Asset Management. You will be responsible for all things managerial, from interviewing, delegation of tasks, financing and invoicing of clients as well as business development of the office. This is an exciting opportunity to help grow out your own office and have a real say in the business. To be considered Be a highly experienced Bridge Engineer Experience managing teams / projects Invoicing and fee experience is desirable Must be Chartered with either ICE or IStructE Live a commutable distance from Redhill Benefits You will be offered a market leading salary as well as a car allowance on top, which has no constraints on how it is spent. You will have flexible working structures put in place from day 1 as well as 26 days holiday which you are also able to buy 5 more, should you wish to do so. How to apply If you are interested in this position, please send your updated CV!
Apr 12, 2026
Full time
Overview Access Talent Group are currently working with a leading national consultancy who are looking to bring on a Bridge Technical Director to their office in Redhill. This is an opportunity to be involved in some really exciting work whilst you help shape / manage the growth of the bridges business down in that office, as well as around the country. Role and responsibilities You will be working in an office which will be working on Bridge Design, Assessment and Inspection. As well as Temporary Works and Asset Management. You will be responsible for all things managerial, from interviewing, delegation of tasks, financing and invoicing of clients as well as business development of the office. This is an exciting opportunity to help grow out your own office and have a real say in the business. To be considered Be a highly experienced Bridge Engineer Experience managing teams / projects Invoicing and fee experience is desirable Must be Chartered with either ICE or IStructE Live a commutable distance from Redhill Benefits You will be offered a market leading salary as well as a car allowance on top, which has no constraints on how it is spent. You will have flexible working structures put in place from day 1 as well as 26 days holiday which you are also able to buy 5 more, should you wish to do so. How to apply If you are interested in this position, please send your updated CV!
About Us At Hiya, we're making calls safe, useful, and human again. Voice is the most human form of communication, yet it's become one of the least trusted. Spam, scams, and AI manipulation have eroded what was once a simple way to connect. Hiya is changing that. Each month our AI voice technology analyzes 28+ billion calls, protecting over 550 million users and 800+ businesses worldwide. Partnering with a growing global network including, AT&T, Samsung, British Telecom EE, Rogers, MasOrange,Bell Canada, MasMovil, and Virgin Media O2, we're not just stopping bad actors, we're helping people feel good and confident about picking up the phone again. This is a pivotal moment for voice. As new threats and technologies accelerate, so does demand for trusted voice communication. Hiya is growing 40%+ year over year, expanding globally, and defining what voice becomes next. Join us. You won't just work on what voice is today, you'll shape what it becomes tomorrow: smarter, safer, and genuinely worth answering again. About the Role Hiya is hiring a Customer Success Support Specialist to own the end-to-end support experience for our Strategic Operators and Enterprise Customers. As we scale our customer base and product offerings, we need someone who can ensure our most critical customers receive excellent, timely support while helping us build the systems and processes that will support continued growth. This role exists because our support function is at an inflection point-we're moving from reactive ticket handling to building a scalable support framework that maintains high quality as volume increases. In this role, you'll own customer satisfaction outcomes for our enterprise segment, with direct accountability for resolution times, first-response quality, and overall customer experience. You'll make daily judgment calls about ticket prioritization, escalation paths, and when to involve other teams. Beyond resolving individual issues, you'll identify patterns in customer needs and translate them into playbooks and processes that improve how the entire team operates. This is a role for someone who sees support as both a craft and a system-building opportunity. What You'll Do Own the full support lifecycle for Strategic Operators and Enterprise Customers, making real-time decisions about ticket prioritization, routing, and resolution approaches to consistently meet SLA commitments for time to resolution and solution quality on first response Build and maintain support playbooks, processes, and documentation that codify best practices and enable the team to handle increasing complexity and volume without sacrificing quality Identify recurring customer pain points and patterns across tickets, translating these insights into actionable process improvements and clear feedback loops with Product and Engineering teams Operate with significant autonomy in determining how to solve customer problems within established frameworks, escalating strategically when issues require cross-functional alignment or have broader product implications Navigate ambiguity in customer issues that may lack clear documentation or precedent, using technical judgment and resourcefulness to research, test, and deliver accurate solutions What Success Looks Like Customer satisfaction scores remain high and resolution metrics improve as ticket volume scales, demonstrating that quality support can be delivered efficiently without compromising the customer experience Support processes and playbooks you create reduce time-to-competency for future team members and enable faster, more consistent resolution across the team Your insights from customer interactions directly influence product improvements and operational decisions, strengthening the feedback loop between support and the broader organization What We're Looking For Required: 1-3 years of experience in customer support, preferably in a fast-paced SaaS environment Hands on experience with support platforms such as Zendesk or Salesforce Service Cloud Technical aptitude sufficient to troubleshoot product issues, understand API basics, and communicate effectively with engineering teams Demonstrated interest in or experience building support documentation, playbooks, or process improvements Strong written communication skills with attention to clarity and detail Preferred: Experience supporting telecommunications or carrier customers Exposure to enterprise or strategic account support models Process oriented mindset with genuine interest in building scalable systems, not just solving individual problems Ownership mentality-you follow issues through to resolution and proactively identify ways to prevent similar issues in the future Comfort operating in environments where answers aren't always documented and creative problem solving is required Collaborative approach to working with Product, Engineering, and Customer Success teams to drive better outcomes for customers How We Work Hiya is not a passive environment. We expect people to take ownership, form opinions, and engage directly with hard problems. We work with a high degree of transparency and autonomy. Context is shared openly, and decisions are discussed, challenged, and then made. Once a call is made, we commit and move forward. You'll be expected to work through ambiguity, weigh tradeoffs, and take responsibility for results, while keeping a high bar for quality and customer trust. Every team member at Hiya is expected to live our core values: Serve, our customers and partners by holding a high bar for trust and quality Own, share in success and open up to failures Lead, listen, show up with a point of view but commit entirely once a decision has been made Improve, even if it means changing course or contradicting ourselves Do, rather than observe Our Interview Process Process Overview Our standard interview process follows this sequence: Initial Screen: We confirm baseline alignment, role interest, relevant experience, and logistics. Hiring Manager (HM) Screen: We evaluate role fit, expectations, and execution readiness. Take Home Working Assignment: You'll complete a take home, role-relevant assignment designed to reflect the kind of work you would do at Hiya. The assignment focuses on how you think, prioritize, and explain your approach. You'll review your work and discuss your reasoning with the interview panel. Assignment-Based Interview Loop: Interviewers will explore how you think through the work, ask questions, respond to feedback, and adapt your approach. Each interviewer focuses on specific competencies and how you make decisions, navigate tradeoffs, and collaborate in real time. Future Hiya Value Interview: An independent conversation focused on your long-term potential, judgment under ambiguity, and ability to create sustained value as scope and complexity increase. How We Invest in You Compensation & Ownership Base Salary: Compensation is determined by role scope, skills, experience, location, and market data. Equity Compensation: ownership aligned with your impact and the company's growth Benefits 25 holiday plus bank holidays Opt in salary sacrifice pension scheme (company full 4% of basic salary contribution) Paid parental leave Private medical insurance through Vitality (including dental & vision) Employer-paid life insurance 2x base salary Donation Matching for a charity of your choice (up to $1,000/ year) WFH equipment stipend $1,000/year in Professional Development funds Lunch provided on in office days This position is based in London, UK. Office post code: W1F 8WE Come Work With Us! We're building a team with diverse perspectives, identities, and professional experiences. We evaluate candidates through a business lens and believe that diversity and unique viewpoints make our company stronger, more dynamic, and a great place to build a career. We've been recognized by Built In, GeekWire, Comparably, G2, Forbes, and Deloitte Technology Fast 500 for our culture, innovation, leadership, compensation, and more. At Hiya, we're a people-centric company focused on helping each employee grow both personally and professionally. We create a culture of support and empowerment that challenges the status quo, resulting in an energized team that's passionate about their work. You'll love working here if you're looking for an innovative challenge that's disrupting an industry. Come join us!
Apr 12, 2026
Full time
About Us At Hiya, we're making calls safe, useful, and human again. Voice is the most human form of communication, yet it's become one of the least trusted. Spam, scams, and AI manipulation have eroded what was once a simple way to connect. Hiya is changing that. Each month our AI voice technology analyzes 28+ billion calls, protecting over 550 million users and 800+ businesses worldwide. Partnering with a growing global network including, AT&T, Samsung, British Telecom EE, Rogers, MasOrange,Bell Canada, MasMovil, and Virgin Media O2, we're not just stopping bad actors, we're helping people feel good and confident about picking up the phone again. This is a pivotal moment for voice. As new threats and technologies accelerate, so does demand for trusted voice communication. Hiya is growing 40%+ year over year, expanding globally, and defining what voice becomes next. Join us. You won't just work on what voice is today, you'll shape what it becomes tomorrow: smarter, safer, and genuinely worth answering again. About the Role Hiya is hiring a Customer Success Support Specialist to own the end-to-end support experience for our Strategic Operators and Enterprise Customers. As we scale our customer base and product offerings, we need someone who can ensure our most critical customers receive excellent, timely support while helping us build the systems and processes that will support continued growth. This role exists because our support function is at an inflection point-we're moving from reactive ticket handling to building a scalable support framework that maintains high quality as volume increases. In this role, you'll own customer satisfaction outcomes for our enterprise segment, with direct accountability for resolution times, first-response quality, and overall customer experience. You'll make daily judgment calls about ticket prioritization, escalation paths, and when to involve other teams. Beyond resolving individual issues, you'll identify patterns in customer needs and translate them into playbooks and processes that improve how the entire team operates. This is a role for someone who sees support as both a craft and a system-building opportunity. What You'll Do Own the full support lifecycle for Strategic Operators and Enterprise Customers, making real-time decisions about ticket prioritization, routing, and resolution approaches to consistently meet SLA commitments for time to resolution and solution quality on first response Build and maintain support playbooks, processes, and documentation that codify best practices and enable the team to handle increasing complexity and volume without sacrificing quality Identify recurring customer pain points and patterns across tickets, translating these insights into actionable process improvements and clear feedback loops with Product and Engineering teams Operate with significant autonomy in determining how to solve customer problems within established frameworks, escalating strategically when issues require cross-functional alignment or have broader product implications Navigate ambiguity in customer issues that may lack clear documentation or precedent, using technical judgment and resourcefulness to research, test, and deliver accurate solutions What Success Looks Like Customer satisfaction scores remain high and resolution metrics improve as ticket volume scales, demonstrating that quality support can be delivered efficiently without compromising the customer experience Support processes and playbooks you create reduce time-to-competency for future team members and enable faster, more consistent resolution across the team Your insights from customer interactions directly influence product improvements and operational decisions, strengthening the feedback loop between support and the broader organization What We're Looking For Required: 1-3 years of experience in customer support, preferably in a fast-paced SaaS environment Hands on experience with support platforms such as Zendesk or Salesforce Service Cloud Technical aptitude sufficient to troubleshoot product issues, understand API basics, and communicate effectively with engineering teams Demonstrated interest in or experience building support documentation, playbooks, or process improvements Strong written communication skills with attention to clarity and detail Preferred: Experience supporting telecommunications or carrier customers Exposure to enterprise or strategic account support models Process oriented mindset with genuine interest in building scalable systems, not just solving individual problems Ownership mentality-you follow issues through to resolution and proactively identify ways to prevent similar issues in the future Comfort operating in environments where answers aren't always documented and creative problem solving is required Collaborative approach to working with Product, Engineering, and Customer Success teams to drive better outcomes for customers How We Work Hiya is not a passive environment. We expect people to take ownership, form opinions, and engage directly with hard problems. We work with a high degree of transparency and autonomy. Context is shared openly, and decisions are discussed, challenged, and then made. Once a call is made, we commit and move forward. You'll be expected to work through ambiguity, weigh tradeoffs, and take responsibility for results, while keeping a high bar for quality and customer trust. Every team member at Hiya is expected to live our core values: Serve, our customers and partners by holding a high bar for trust and quality Own, share in success and open up to failures Lead, listen, show up with a point of view but commit entirely once a decision has been made Improve, even if it means changing course or contradicting ourselves Do, rather than observe Our Interview Process Process Overview Our standard interview process follows this sequence: Initial Screen: We confirm baseline alignment, role interest, relevant experience, and logistics. Hiring Manager (HM) Screen: We evaluate role fit, expectations, and execution readiness. Take Home Working Assignment: You'll complete a take home, role-relevant assignment designed to reflect the kind of work you would do at Hiya. The assignment focuses on how you think, prioritize, and explain your approach. You'll review your work and discuss your reasoning with the interview panel. Assignment-Based Interview Loop: Interviewers will explore how you think through the work, ask questions, respond to feedback, and adapt your approach. Each interviewer focuses on specific competencies and how you make decisions, navigate tradeoffs, and collaborate in real time. Future Hiya Value Interview: An independent conversation focused on your long-term potential, judgment under ambiguity, and ability to create sustained value as scope and complexity increase. How We Invest in You Compensation & Ownership Base Salary: Compensation is determined by role scope, skills, experience, location, and market data. Equity Compensation: ownership aligned with your impact and the company's growth Benefits 25 holiday plus bank holidays Opt in salary sacrifice pension scheme (company full 4% of basic salary contribution) Paid parental leave Private medical insurance through Vitality (including dental & vision) Employer-paid life insurance 2x base salary Donation Matching for a charity of your choice (up to $1,000/ year) WFH equipment stipend $1,000/year in Professional Development funds Lunch provided on in office days This position is based in London, UK. Office post code: W1F 8WE Come Work With Us! We're building a team with diverse perspectives, identities, and professional experiences. We evaluate candidates through a business lens and believe that diversity and unique viewpoints make our company stronger, more dynamic, and a great place to build a career. We've been recognized by Built In, GeekWire, Comparably, G2, Forbes, and Deloitte Technology Fast 500 for our culture, innovation, leadership, compensation, and more. At Hiya, we're a people-centric company focused on helping each employee grow both personally and professionally. We create a culture of support and empowerment that challenges the status quo, resulting in an energized team that's passionate about their work. You'll love working here if you're looking for an innovative challenge that's disrupting an industry. Come join us!
A leading consulting firm in London is looking for a qualified manager to handle a portfolio of HNW and UHNW clients. The role includes managing compliance, mentoring junior staff, and engaging in advisory work. Candidates should have experience aligned to assistant manager or full manager level, with opportunities to progress to director or partner. The firm values career development and offers a supportive environment.
Apr 12, 2026
Full time
A leading consulting firm in London is looking for a qualified manager to handle a portfolio of HNW and UHNW clients. The role includes managing compliance, mentoring junior staff, and engaging in advisory work. Candidates should have experience aligned to assistant manager or full manager level, with opportunities to progress to director or partner. The firm values career development and offers a supportive environment.
Within the Community Paediatric service we provide clinical assessment and support pathways for young people with neurodevelopmental conditions such as ADHD and autism spectrum conditions. We also support the Designated Clinical Officer for SEND (Special Education Needs & Disability) in the sharing of relevant clinical information with colleagues in the local authority. This role will provide essential administrative support to these pathways, ensuring we continue to provide high-quality care to young people and families. Preference will be given to internal Trust staff, as well as 'Priority' and 'At Risk' status including NHS At Risk staff throughout Devon who are able to display recent relevant experience as dictated by the Person Specification. Main duties of the job 1. To coordinate waiting lists for assessment pathways, ensuring timely information is available around current waiting times and individual patient progress 1. To provide communications, both by phone and in writing, with young people and families regarding the assessment processes 1. To liaise with the multi-disciplinary team to ensure appointments are scheduled and outcomes recorded in a timely manner 1. To support the clinical leads for pathways to coordinate information gathering from colleagues and plan multi-disciplinary meetings 1. To liaise with key multi-agency colleagues to ensure good sharing of appropriate information About us We are a people business - where every member of staff matters and can make a difference. Patients are at the heart of everything we do. Joining University Hospitals Plymouth NHS Trust means becoming part of a team of dedicated staff, who are committed to leading the way through innovation, clinical excellence and great customer care. The Trust has great opportunities for career development in a highly progressive working environment. We offer all of this in a vibrant, modern city with a historic reputation for adventure. PLEASE NOTE THAT ALL COMMUNICATION WILL BE ELECTRONIC, PLEASE CHECK YOUR EMAIL ACCOUNT REGULARLY. If you have any issues with applying online and need additional support including reasonable adjustments with the application process please contact the recruitment manager for this post who will put you in touch with the recruitment team. We recognise that work life balance is important for our colleagues and so we invite requests from applicants around less than full time/flexible working for our advertised roles. Please contact the recruiting manager to discuss this prior to your application submission. We commit to giving this full consideration in each case. We encourage people from diverse backgrounds to apply for our roles, as diversity strengthens our teams. It is sometimes necessary to close vacancies before the closing date. If you have not heard from us within 4 weeks of the closing date, please assume that you have not been shortlisted. Job responsibilities 1. To coordinate waiting lists for relevant clinical pathways and support opportunities including (but not limited to): c. ADHD pathway 2. To ensure a timely response is offered when referrals are received for assessment or support, providing relevant information to young people and families 3. In liaison with relevant clinical leads, to provide data relating to waiting times for assessment pathways both as an over-arching summary and in relation to individual patients 4. To communicate with young people and parents regarding their progress through an assessment pathway via phone, e-mail and in writing 5. To coordinate with the clinical team to ensure appointments required as part of an assessment pathway are scheduled and any outcomes recorded/actioned 6. To support the clinical leads in coordinating multi-disciplinary meetings including producing agenda, gathering relevant information/reports and recording & actioning outcomes 7. To support the Designated Clinical Officer for SEND (DCO) by liaising with the local authority regarding requests for health information, passing these requests to relevant clinicians if needed 8. To respond to telephone or e-mail queries from young people, families and other professionals regarding assessments 9. To monitor clinical utilisation to ensure best use of resources and clinical time 10. To distribute questionnaires or outcome measures as required in the context of assessment or support for a young person or family 11. To attend and take minutes within meetings where required 12. To provide a point of contact for parents, carers and young people who may wish to access workshops provided by the Community Paediatric team 13. To escalate concerns to clinical leads regarding any delays in assessment or information sharing 14. To support the clinic team in their response when young people are not brought for an appointment 15. To support delivery of specific projects or service developments under the guidance of relevant clinical leads For further details please see enclosed JD and PS Person Specification KNOWLEDGE & EXPERIENCE Demonstrable experience of using IT systems including spreadsheets Previous proven knowledge and demonstrable experience of working in an office and/or customer care environment Understanding of confidentiality and Data Protection Excellent organisational skills Proven ability of using initiative Proven knowledge of processes within the NHS Previous demonstrable experience of coordinating administrative processes QUALIFICATIONS APTITUDE & ABILITIES Good interpersonal, communication (written and verbal) and reporting skills Able to empathise, be supportive and sensitive to the needs of others as well as being able to cope with distressing circumstances Ability to use a practical problem-solving approach in everyday situations Ability to work calmly and methodically when under pressure in a busy environment Accuracy Understanding to Trust waiting list policies within the workplace DISPOSITION, ATTITUDE & MOTIVATION Ability to work effectively in a team Ability to work on own initiative, work unsupervised and manage own workload Proactive OTHER FACTORS Willingness to learn Adapt to change Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. £24,937 to £26,598 a year£24,937 - £26,598 per annum
Apr 12, 2026
Full time
Within the Community Paediatric service we provide clinical assessment and support pathways for young people with neurodevelopmental conditions such as ADHD and autism spectrum conditions. We also support the Designated Clinical Officer for SEND (Special Education Needs & Disability) in the sharing of relevant clinical information with colleagues in the local authority. This role will provide essential administrative support to these pathways, ensuring we continue to provide high-quality care to young people and families. Preference will be given to internal Trust staff, as well as 'Priority' and 'At Risk' status including NHS At Risk staff throughout Devon who are able to display recent relevant experience as dictated by the Person Specification. Main duties of the job 1. To coordinate waiting lists for assessment pathways, ensuring timely information is available around current waiting times and individual patient progress 1. To provide communications, both by phone and in writing, with young people and families regarding the assessment processes 1. To liaise with the multi-disciplinary team to ensure appointments are scheduled and outcomes recorded in a timely manner 1. To support the clinical leads for pathways to coordinate information gathering from colleagues and plan multi-disciplinary meetings 1. To liaise with key multi-agency colleagues to ensure good sharing of appropriate information About us We are a people business - where every member of staff matters and can make a difference. Patients are at the heart of everything we do. Joining University Hospitals Plymouth NHS Trust means becoming part of a team of dedicated staff, who are committed to leading the way through innovation, clinical excellence and great customer care. The Trust has great opportunities for career development in a highly progressive working environment. We offer all of this in a vibrant, modern city with a historic reputation for adventure. PLEASE NOTE THAT ALL COMMUNICATION WILL BE ELECTRONIC, PLEASE CHECK YOUR EMAIL ACCOUNT REGULARLY. If you have any issues with applying online and need additional support including reasonable adjustments with the application process please contact the recruitment manager for this post who will put you in touch with the recruitment team. We recognise that work life balance is important for our colleagues and so we invite requests from applicants around less than full time/flexible working for our advertised roles. Please contact the recruiting manager to discuss this prior to your application submission. We commit to giving this full consideration in each case. We encourage people from diverse backgrounds to apply for our roles, as diversity strengthens our teams. It is sometimes necessary to close vacancies before the closing date. If you have not heard from us within 4 weeks of the closing date, please assume that you have not been shortlisted. Job responsibilities 1. To coordinate waiting lists for relevant clinical pathways and support opportunities including (but not limited to): c. ADHD pathway 2. To ensure a timely response is offered when referrals are received for assessment or support, providing relevant information to young people and families 3. In liaison with relevant clinical leads, to provide data relating to waiting times for assessment pathways both as an over-arching summary and in relation to individual patients 4. To communicate with young people and parents regarding their progress through an assessment pathway via phone, e-mail and in writing 5. To coordinate with the clinical team to ensure appointments required as part of an assessment pathway are scheduled and any outcomes recorded/actioned 6. To support the clinical leads in coordinating multi-disciplinary meetings including producing agenda, gathering relevant information/reports and recording & actioning outcomes 7. To support the Designated Clinical Officer for SEND (DCO) by liaising with the local authority regarding requests for health information, passing these requests to relevant clinicians if needed 8. To respond to telephone or e-mail queries from young people, families and other professionals regarding assessments 9. To monitor clinical utilisation to ensure best use of resources and clinical time 10. To distribute questionnaires or outcome measures as required in the context of assessment or support for a young person or family 11. To attend and take minutes within meetings where required 12. To provide a point of contact for parents, carers and young people who may wish to access workshops provided by the Community Paediatric team 13. To escalate concerns to clinical leads regarding any delays in assessment or information sharing 14. To support the clinic team in their response when young people are not brought for an appointment 15. To support delivery of specific projects or service developments under the guidance of relevant clinical leads For further details please see enclosed JD and PS Person Specification KNOWLEDGE & EXPERIENCE Demonstrable experience of using IT systems including spreadsheets Previous proven knowledge and demonstrable experience of working in an office and/or customer care environment Understanding of confidentiality and Data Protection Excellent organisational skills Proven ability of using initiative Proven knowledge of processes within the NHS Previous demonstrable experience of coordinating administrative processes QUALIFICATIONS APTITUDE & ABILITIES Good interpersonal, communication (written and verbal) and reporting skills Able to empathise, be supportive and sensitive to the needs of others as well as being able to cope with distressing circumstances Ability to use a practical problem-solving approach in everyday situations Ability to work calmly and methodically when under pressure in a busy environment Accuracy Understanding to Trust waiting list policies within the workplace DISPOSITION, ATTITUDE & MOTIVATION Ability to work effectively in a team Ability to work on own initiative, work unsupervised and manage own workload Proactive OTHER FACTORS Willingness to learn Adapt to change Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. £24,937 to £26,598 a year£24,937 - £26,598 per annum
About us The Titan Group provides a broad range of services across the whole wealth value chain - from financial planning, investment management through to platform, trading, settlement and custody services. Its strategy is to be able to offer modular, incremental services to its clients allowing them to adjust their business models as and when they choose to. As part of this Titan is also an active acquirer of UK based asset managers and other wealth related businesses. Titan Private Wealth is a well-established independent investment management business who provide portfolio management and stockbroking services to private clients. With full in-house back office, research and support teams, Titan Private Wealth are committed to providing an exceptional level of service to our clients which is achieved by developing long-term and trusted relationships. Titan Private Wealth our investment management arm, recently rebranded from Cardale, founded in 2003 and based in Harrogate. The Adviser Tech Assistant will work from the Bristol office on a Hybrid basis, 3 days a week and support the effective running, governance, and optimisation of core business systems used across the organisation, including advisers, client support teams, paraplanners, and other operational users. The role will ensure users have appropriate access, systems are maintained effectively, and queries are resolved efficiently, while contributing to key projects, integrations, and system improvements. This is an exciting opportunity to join Titan as we continue to grow and scale. Candidates joining us at this pivotal stage will have the chance to make a real impact on the success of the business. Responsibilities Support system governance across key platforms, ensuring appropriate usage, controls, and data integrity Manage user access and permissions across systems for all business users, including onboarding (joiners) and offboarding (leavers) Administer and monitor system licenses, ensuring optimal allocation and compliance Respond to system, access, and data-related queries via shared inboxes in a timely and professional manner Provide day-to-day support for core business systems used across the organisation, including IO, FE Analytics, AssureWeb, SmartSearch, and DocuSign Support a wide range of users including advisers, client support teams, paraplanners, and other operational stakeholders Assist with system integrations and ensure data flows correctly between platforms Support IO migrations, including setup, validation, and issue resolution Assist with internal projects, including system upgrades, enhancements, and process improvements Maintain accurate documentation of processes, system configurations, and access controls Identify opportunities to improve system usage, efficiency, and user experience across all user groups Work collaboratively with stakeholders across the business to support operational needs Critical Skills and Experience required Strong organisational skills with the ability to manage multiple systems and priorities High attention to detail, particularly around access control and data handling Strong problem-solving skills with a proactive and solutions-focused mindset Excellent communication skills, with the ability to support a range of users with varying technical knowledge Ability to work effectively within a small team while supporting the wider business Comfortable working with systems, data, and administrative tools Experience managing user access, licenses, or system administration (desirable) Exposure to financial services platforms or CRM/back-office systems (desirable) Qualifications (Essential & Desirable) Degree or equivalent experience in a relevant field (e.g. Business, IT, Operations) - desirable Experience in a systems support, operations, or admin role - desirable Familiarity with financial services systems (e.g. IO, FE Analytics, AssureWeb, SmartSearch, DocuSign) - desirable Key Interfaces (Internal and External) Business Operations Director Regional Managing Directors Head of Central Operations Head of Corporate Administration Head of Operations Excellence Client Operations Director Compliance, Risk, Technology and Data teams FCA requirements TCF/RCR Adhere to all FCA regulations including consumer duty. To highlight to your line manager procedures & processes that do not adhere to the principles of TCF/RCR and to put forward suggestions that improve the TCF/RCR practices within the department. Our employees are talented people, distinguished by excellence. You will be able to demonstrate a willingness to embrace the Company values of: Creativity - we recognise we need new ways of thinking, learning and doing to both improve our own productivity and efficiency as well as to help us stay ahead of competitors Commitment - we are team with the willingness to put time, effort and energy into driving change in the organisation, going the extra mile. Collaboration - we need teamwork amongst ourselves and with partners to generate more innovative, efficient and effective solutions and thereby a greater sense of achievement Terms -Competitive salary - Attractive Employee Pension Scheme (7.5% employer & minimum 3% employee) - 25 days Annual Leave + public holidays - Buy and sell holidays up to 5 days - A range of benefits which includes private medical insurance, Group life insurance, and income protection insurance. - Hybrid working - Further education and training support - Discretionary performance related bonus - Confidential Employee Assistance Programme - 2 days per year for voluntary work - And lots of flexible benefits to choose from! The Titan Wealth Group is firmly committed to fostering an inclusive and equitable environment for everyone who works with us, regardless of their race, age, gender, sexual orientation, religion, physical ability or disability, or political affiliation. We believe that having a diverse team allows us to create the best possible outcomes for our clients and team members. We strive to provide equal opportunities in all aspects of the workplace with respect to recruitment and career advancement, pay and benefits, training and development opportunities and other job-related activities.
Apr 12, 2026
Full time
About us The Titan Group provides a broad range of services across the whole wealth value chain - from financial planning, investment management through to platform, trading, settlement and custody services. Its strategy is to be able to offer modular, incremental services to its clients allowing them to adjust their business models as and when they choose to. As part of this Titan is also an active acquirer of UK based asset managers and other wealth related businesses. Titan Private Wealth is a well-established independent investment management business who provide portfolio management and stockbroking services to private clients. With full in-house back office, research and support teams, Titan Private Wealth are committed to providing an exceptional level of service to our clients which is achieved by developing long-term and trusted relationships. Titan Private Wealth our investment management arm, recently rebranded from Cardale, founded in 2003 and based in Harrogate. The Adviser Tech Assistant will work from the Bristol office on a Hybrid basis, 3 days a week and support the effective running, governance, and optimisation of core business systems used across the organisation, including advisers, client support teams, paraplanners, and other operational users. The role will ensure users have appropriate access, systems are maintained effectively, and queries are resolved efficiently, while contributing to key projects, integrations, and system improvements. This is an exciting opportunity to join Titan as we continue to grow and scale. Candidates joining us at this pivotal stage will have the chance to make a real impact on the success of the business. Responsibilities Support system governance across key platforms, ensuring appropriate usage, controls, and data integrity Manage user access and permissions across systems for all business users, including onboarding (joiners) and offboarding (leavers) Administer and monitor system licenses, ensuring optimal allocation and compliance Respond to system, access, and data-related queries via shared inboxes in a timely and professional manner Provide day-to-day support for core business systems used across the organisation, including IO, FE Analytics, AssureWeb, SmartSearch, and DocuSign Support a wide range of users including advisers, client support teams, paraplanners, and other operational stakeholders Assist with system integrations and ensure data flows correctly between platforms Support IO migrations, including setup, validation, and issue resolution Assist with internal projects, including system upgrades, enhancements, and process improvements Maintain accurate documentation of processes, system configurations, and access controls Identify opportunities to improve system usage, efficiency, and user experience across all user groups Work collaboratively with stakeholders across the business to support operational needs Critical Skills and Experience required Strong organisational skills with the ability to manage multiple systems and priorities High attention to detail, particularly around access control and data handling Strong problem-solving skills with a proactive and solutions-focused mindset Excellent communication skills, with the ability to support a range of users with varying technical knowledge Ability to work effectively within a small team while supporting the wider business Comfortable working with systems, data, and administrative tools Experience managing user access, licenses, or system administration (desirable) Exposure to financial services platforms or CRM/back-office systems (desirable) Qualifications (Essential & Desirable) Degree or equivalent experience in a relevant field (e.g. Business, IT, Operations) - desirable Experience in a systems support, operations, or admin role - desirable Familiarity with financial services systems (e.g. IO, FE Analytics, AssureWeb, SmartSearch, DocuSign) - desirable Key Interfaces (Internal and External) Business Operations Director Regional Managing Directors Head of Central Operations Head of Corporate Administration Head of Operations Excellence Client Operations Director Compliance, Risk, Technology and Data teams FCA requirements TCF/RCR Adhere to all FCA regulations including consumer duty. To highlight to your line manager procedures & processes that do not adhere to the principles of TCF/RCR and to put forward suggestions that improve the TCF/RCR practices within the department. Our employees are talented people, distinguished by excellence. You will be able to demonstrate a willingness to embrace the Company values of: Creativity - we recognise we need new ways of thinking, learning and doing to both improve our own productivity and efficiency as well as to help us stay ahead of competitors Commitment - we are team with the willingness to put time, effort and energy into driving change in the organisation, going the extra mile. Collaboration - we need teamwork amongst ourselves and with partners to generate more innovative, efficient and effective solutions and thereby a greater sense of achievement Terms -Competitive salary - Attractive Employee Pension Scheme (7.5% employer & minimum 3% employee) - 25 days Annual Leave + public holidays - Buy and sell holidays up to 5 days - A range of benefits which includes private medical insurance, Group life insurance, and income protection insurance. - Hybrid working - Further education and training support - Discretionary performance related bonus - Confidential Employee Assistance Programme - 2 days per year for voluntary work - And lots of flexible benefits to choose from! The Titan Wealth Group is firmly committed to fostering an inclusive and equitable environment for everyone who works with us, regardless of their race, age, gender, sexual orientation, religion, physical ability or disability, or political affiliation. We believe that having a diverse team allows us to create the best possible outcomes for our clients and team members. We strive to provide equal opportunities in all aspects of the workplace with respect to recruitment and career advancement, pay and benefits, training and development opportunities and other job-related activities.
Business Development Manager HVAC Products Job Title: Business Development Manager Mechanical Ventilation Products Industry Sector: Area Sales Manager, Business Development Manager, Sales Manager, Sales Manager, HVAC, Mechanical Ventilation, Ventilation Products, Ventilation Systems, Air Handling Units, Ventilation, Extract Fans, Ducting, Heat Recovery, Heat Recovery Units, Boilers, Fans, Attenu click apply for full job details
Apr 12, 2026
Full time
Business Development Manager HVAC Products Job Title: Business Development Manager Mechanical Ventilation Products Industry Sector: Area Sales Manager, Business Development Manager, Sales Manager, Sales Manager, HVAC, Mechanical Ventilation, Ventilation Products, Ventilation Systems, Air Handling Units, Ventilation, Extract Fans, Ducting, Heat Recovery, Heat Recovery Units, Boilers, Fans, Attenu click apply for full job details
At Peabody, we're committed to keeping our residents safe, supporting thriving communities, and delivering homes people can rely on. Our Fire Remediation Team plays a critical part in this mission, ensuring we meet the requirements of the Building Safety Act 2022 and that our buildings remain safe, compliant, and future proof. We're now looking for a Fire Remediation Manager (Major Works) to join us and lead the delivery of some of our most important building safety projects. The Role As our Fire Remediation Manager, you'll take the lead on a portfolio of major cladding and fire safety remediation schemes, managing projects from investigation and design through to tendering, on site delivery, handover, and final account. You'll play a key role in ensuring our residents' safety, working closely with internal colleagues, technical experts, contractors, and external authorities. You'll bring professionalism, clarity, and confidence to complex projects, keeping everything moving and everyone informed. This is a hands on, highly collaborative role where your expertise will directly improve people's homes and lives. What you'll be doing Leading the delivery of major remediation projects, ensuring compliance with the Building Safety Act 2022. Managing the full end to end process: investigation, design development, planning and building control, contractor procurement, site delivery, and completion. Monitoring quality of workmanship, progress against programme, and contractor performance. Managing risks, budgets, and commercial considerations throughout each scheme. Building strong relationships from colleagues and contractors to residents and external stakeholders. Maintaining the golden thread of information and ensuring high quality documentation and reporting. Championing a culture of high performance, continuous improvement, and resident focused service. About you You'll be someone who takes ownership, stays calm under pressure, and thrives on seeing complex projects through to completion. We're looking for: Proven experience managing development, refurbishment, or fire remediation schemes. Strong project management skills, with the ability to juggle budgets, timescales, quality, and risk. Experience leading and motivating multidisciplinary teams. Clear, confident communication skills and the ability to engage a wide range of stakeholders. Solid understanding of legal, commercial, and regulatory requirements. Relevant fire safety qualification (e.g., IFE, IFSM, CIOB Level 6) and HNC or above in a related field. Professional accreditation such as RICS, CIOB, or RIBA is desirable but not essential. Where you'll work Our office day is the second Tuesday of each month at our Waterloo office, of course, much of your time will be spent on site actively managing projects and ensuring safe, high quality delivery. Why Join Us? You'll be joining a team that truly values collaboration, innovation, and doing the right thing, where we support our people to grow, learn, and bring their whole selves to work. At Peabody, our culture is shaped by being kind, doing the right thing, loving new ideas, celebrating diversity, keeping our promises, and pulling together. If you want to make a meaningful difference and help shape safer homes for thousands of residents, we'd love to hear from you. Here's what you'll get when you join us: Flexible and hybrid working 30 days' annual leave, plus bank holidays Up to 10% pension contribution, matched 1:1 Two additional paid volunteering days each year Flexible benefits scheme, including options for healthcare, dental care, and more If you're a proactive building safety or construction professional with strong technical judgement, proven experience managing major refurbishment or fire remediation projects, and a commitment to delivering safe, compliant outcomes for residents, we'd be keen to hear from you. Please apply by submitting an anonymised CV and a short statement outlining how your expertise aligns with the requirements of the Fire Remediation Manager (Major Works) role. Please read before you apply You must have the right to work in the UK; we are unable to provide visa sponsorship. We reserve the right to close this advert early if we receive a high volume of suitable applications. Interviews will take place in person at our Waterloo Office on the 21 April. Closing date: 12th April 2026 at midnight. PLEASE NOTE: Peabody does not provide sponsorship as a licenced UK employer.
Apr 12, 2026
Full time
At Peabody, we're committed to keeping our residents safe, supporting thriving communities, and delivering homes people can rely on. Our Fire Remediation Team plays a critical part in this mission, ensuring we meet the requirements of the Building Safety Act 2022 and that our buildings remain safe, compliant, and future proof. We're now looking for a Fire Remediation Manager (Major Works) to join us and lead the delivery of some of our most important building safety projects. The Role As our Fire Remediation Manager, you'll take the lead on a portfolio of major cladding and fire safety remediation schemes, managing projects from investigation and design through to tendering, on site delivery, handover, and final account. You'll play a key role in ensuring our residents' safety, working closely with internal colleagues, technical experts, contractors, and external authorities. You'll bring professionalism, clarity, and confidence to complex projects, keeping everything moving and everyone informed. This is a hands on, highly collaborative role where your expertise will directly improve people's homes and lives. What you'll be doing Leading the delivery of major remediation projects, ensuring compliance with the Building Safety Act 2022. Managing the full end to end process: investigation, design development, planning and building control, contractor procurement, site delivery, and completion. Monitoring quality of workmanship, progress against programme, and contractor performance. Managing risks, budgets, and commercial considerations throughout each scheme. Building strong relationships from colleagues and contractors to residents and external stakeholders. Maintaining the golden thread of information and ensuring high quality documentation and reporting. Championing a culture of high performance, continuous improvement, and resident focused service. About you You'll be someone who takes ownership, stays calm under pressure, and thrives on seeing complex projects through to completion. We're looking for: Proven experience managing development, refurbishment, or fire remediation schemes. Strong project management skills, with the ability to juggle budgets, timescales, quality, and risk. Experience leading and motivating multidisciplinary teams. Clear, confident communication skills and the ability to engage a wide range of stakeholders. Solid understanding of legal, commercial, and regulatory requirements. Relevant fire safety qualification (e.g., IFE, IFSM, CIOB Level 6) and HNC or above in a related field. Professional accreditation such as RICS, CIOB, or RIBA is desirable but not essential. Where you'll work Our office day is the second Tuesday of each month at our Waterloo office, of course, much of your time will be spent on site actively managing projects and ensuring safe, high quality delivery. Why Join Us? You'll be joining a team that truly values collaboration, innovation, and doing the right thing, where we support our people to grow, learn, and bring their whole selves to work. At Peabody, our culture is shaped by being kind, doing the right thing, loving new ideas, celebrating diversity, keeping our promises, and pulling together. If you want to make a meaningful difference and help shape safer homes for thousands of residents, we'd love to hear from you. Here's what you'll get when you join us: Flexible and hybrid working 30 days' annual leave, plus bank holidays Up to 10% pension contribution, matched 1:1 Two additional paid volunteering days each year Flexible benefits scheme, including options for healthcare, dental care, and more If you're a proactive building safety or construction professional with strong technical judgement, proven experience managing major refurbishment or fire remediation projects, and a commitment to delivering safe, compliant outcomes for residents, we'd be keen to hear from you. Please apply by submitting an anonymised CV and a short statement outlining how your expertise aligns with the requirements of the Fire Remediation Manager (Major Works) role. Please read before you apply You must have the right to work in the UK; we are unable to provide visa sponsorship. We reserve the right to close this advert early if we receive a high volume of suitable applications. Interviews will take place in person at our Waterloo Office on the 21 April. Closing date: 12th April 2026 at midnight. PLEASE NOTE: Peabody does not provide sponsorship as a licenced UK employer.
Join us as a Children's Social Worker or Senior Social Worker and make a genuine difference in the lives of children and families across Hampshire. We're proud to be part of a select group of local authorities recognised by Ofsted as Outstanding for the quality and impact of our children's services. Across our Children in Care, Family Help and Refugee teams, you'll support children, young people and families through key stages of their journey. In the Children in Care Teams, you'll support care experienced children by meeting statutory duties, helping them move from residential care into foster or post 16 placements and completing a range of assessments while working with partners to safeguard young people at risk of exploitation. Within our Family Help Teams, you'll deliver strengths based interventions and family plans that keep children safely at home. Through practical, solution focused support, you'll help families build on their strengths, overcome challenges and achieve better long term outcomes. Joining our Refugee Teams, you'll work with separated children, unaccompanied minors, care leavers and families with No Recourse to Public Funds - from arrival and initial assessments, through navigating the asylum process and moving towards independence, with a focus on family reunification. What you'll do: Build strong, meaningful relationships with children and families to enable positive change. Lead on assessments, care planning, and interventions that safeguard and promote wellbeing. Work collaboratively with multi-agency partners to deliver effective, holistic support. Manage complex caseloads with autonomy, creativity, and a strong focus on outcomes. Contribute to a culture of continuous improvement and reflective practice. As a Senior Social Worker, provide mentoring and practice support to colleagues, role model high standards of social work, and contribute to reflective practice and service development. What we're looking for: Qualified Social Worker registered with Social Work England. Experience working in a UK based statutory social work setting. Senior Social Workers will have significant post qualifying experience (minimum 3 years) and be comfortable mentoring colleagues and role modelling best practice. Strong relationship building and communication skills, with the ability to engage families and build trust. Confident in assessing risk, analysing information, developing effective plans, and producing clear, high quality reports. Sound understanding of safeguarding, relevant legal frameworks, equality, and best value principles. Ability to manage complex caseloads and work effectively within multi agency settings. A creative, flexible, and forward thinking approach to practice. Please note: This role is not open to Newly Qualified Social Workers. If you are a recent graduate, please apply through our Graduate Entry Training Scheme (GETS). Why join us? Outstanding support: Regular, reflective supervision and a culture that values your voice. Flexible working: Including a 9-day fortnight and hybrid options to support work-life balance. Career development: 5 personal development days per year and access to excellent learning opportunities through our DfE 'Partner in Practice' initiative. Back-office support: Dedicated business support team to free up your time for frontline work. Relocation assistance: Up to £8,500 available for experienced UK-based Social Workers relocating to Hampshire (subject to management approval). Wellbeing support: Access to Health Assured's comprehensive Employee Assistance Programme to support your physical and mental wellbeing, including 24/7 telephone support, a suite of online resources, and legal and financial advice. Competitive benefits package: Generous annual leave, occupational sick pay, and access to the Local Government Pension Scheme. Ready to take the next step? Learn more: Explore the role, team, and our values in our Candidate Pack on our website. Apply by email: Send your CV to with the subject line 'Social Worker HCC623826'. By submitting your CV, you are giving consent for Hampshire County Council to store your data in accordance with data protection legislation. Alternatively, apply online: Click the 'Apply' button below to complete your application on our website. Important: You must already have the right to work in the UK. We are currently unable to offer sponsorship for this role. Other job titles you may be searching for may include: Welfare Worker, Case Manager, Social Work Practitioner, Children's Services Practitioner, Child Protection Social Worker, Children and Families Social Worker, Safeguarding Social Worker, Family Support Social Worker, Senior Case Manager, Advanced Social Work Practitioner.
Apr 12, 2026
Full time
Join us as a Children's Social Worker or Senior Social Worker and make a genuine difference in the lives of children and families across Hampshire. We're proud to be part of a select group of local authorities recognised by Ofsted as Outstanding for the quality and impact of our children's services. Across our Children in Care, Family Help and Refugee teams, you'll support children, young people and families through key stages of their journey. In the Children in Care Teams, you'll support care experienced children by meeting statutory duties, helping them move from residential care into foster or post 16 placements and completing a range of assessments while working with partners to safeguard young people at risk of exploitation. Within our Family Help Teams, you'll deliver strengths based interventions and family plans that keep children safely at home. Through practical, solution focused support, you'll help families build on their strengths, overcome challenges and achieve better long term outcomes. Joining our Refugee Teams, you'll work with separated children, unaccompanied minors, care leavers and families with No Recourse to Public Funds - from arrival and initial assessments, through navigating the asylum process and moving towards independence, with a focus on family reunification. What you'll do: Build strong, meaningful relationships with children and families to enable positive change. Lead on assessments, care planning, and interventions that safeguard and promote wellbeing. Work collaboratively with multi-agency partners to deliver effective, holistic support. Manage complex caseloads with autonomy, creativity, and a strong focus on outcomes. Contribute to a culture of continuous improvement and reflective practice. As a Senior Social Worker, provide mentoring and practice support to colleagues, role model high standards of social work, and contribute to reflective practice and service development. What we're looking for: Qualified Social Worker registered with Social Work England. Experience working in a UK based statutory social work setting. Senior Social Workers will have significant post qualifying experience (minimum 3 years) and be comfortable mentoring colleagues and role modelling best practice. Strong relationship building and communication skills, with the ability to engage families and build trust. Confident in assessing risk, analysing information, developing effective plans, and producing clear, high quality reports. Sound understanding of safeguarding, relevant legal frameworks, equality, and best value principles. Ability to manage complex caseloads and work effectively within multi agency settings. A creative, flexible, and forward thinking approach to practice. Please note: This role is not open to Newly Qualified Social Workers. If you are a recent graduate, please apply through our Graduate Entry Training Scheme (GETS). Why join us? Outstanding support: Regular, reflective supervision and a culture that values your voice. Flexible working: Including a 9-day fortnight and hybrid options to support work-life balance. Career development: 5 personal development days per year and access to excellent learning opportunities through our DfE 'Partner in Practice' initiative. Back-office support: Dedicated business support team to free up your time for frontline work. Relocation assistance: Up to £8,500 available for experienced UK-based Social Workers relocating to Hampshire (subject to management approval). Wellbeing support: Access to Health Assured's comprehensive Employee Assistance Programme to support your physical and mental wellbeing, including 24/7 telephone support, a suite of online resources, and legal and financial advice. Competitive benefits package: Generous annual leave, occupational sick pay, and access to the Local Government Pension Scheme. Ready to take the next step? Learn more: Explore the role, team, and our values in our Candidate Pack on our website. Apply by email: Send your CV to with the subject line 'Social Worker HCC623826'. By submitting your CV, you are giving consent for Hampshire County Council to store your data in accordance with data protection legislation. Alternatively, apply online: Click the 'Apply' button below to complete your application on our website. Important: You must already have the right to work in the UK. We are currently unable to offer sponsorship for this role. Other job titles you may be searching for may include: Welfare Worker, Case Manager, Social Work Practitioner, Children's Services Practitioner, Child Protection Social Worker, Children and Families Social Worker, Safeguarding Social Worker, Family Support Social Worker, Senior Case Manager, Advanced Social Work Practitioner.
About the role Sytner MINI Coventry is currently recruiting for a Business Manager to join their growing team. As a Sytner MINI Business Manager, you will be responsible for helping manage and grow all aspects of the Finance & Insurance department; you will do this by being at the core of all sales enquiries and by developing the sales team. You will ensure that every customer has a clear understanding of obligations that they have entered into, doing so with integrity and above all, treating customers fairly. Sytner Business Managers work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you If you are high achieving Sales Executive, Sales Controller or Business Manager with sound financial and commercial understanding, we would love to hear from you. Ideally, you will have an outstanding work ethic and be able to lead from the front and inspire your colleagues to 'raise the bar' and exceed their full potential whilst driving the finance and add-on performance forward. Strong organisational, communication and interpersonal skills are essential along with experience of working as part of a team with shared objectives and personal performance goals. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement - 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please . Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on 'Developing Talent and 'Building Careers' and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Apr 12, 2026
Full time
About the role Sytner MINI Coventry is currently recruiting for a Business Manager to join their growing team. As a Sytner MINI Business Manager, you will be responsible for helping manage and grow all aspects of the Finance & Insurance department; you will do this by being at the core of all sales enquiries and by developing the sales team. You will ensure that every customer has a clear understanding of obligations that they have entered into, doing so with integrity and above all, treating customers fairly. Sytner Business Managers work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you If you are high achieving Sales Executive, Sales Controller or Business Manager with sound financial and commercial understanding, we would love to hear from you. Ideally, you will have an outstanding work ethic and be able to lead from the front and inspire your colleagues to 'raise the bar' and exceed their full potential whilst driving the finance and add-on performance forward. Strong organisational, communication and interpersonal skills are essential along with experience of working as part of a team with shared objectives and personal performance goals. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement - 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please . Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on 'Developing Talent and 'Building Careers' and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
.In a lively, vibrant working environment, you'll discover something new every day, whether it's a new network, a new merchandising initiative or a talent you never knew you had. Endless pre-loved items. A talented team. One clear purpose. Retail area support manager (Wales, Bath and Bristol) £27,500 - £ 30,350 + company car Reports to: Area manager Department: Trading Contract: Fixed-term contract ending 30th September 2026 Hours: Full time 35 hours per week Location: Home-based (travel required) This role covers areas across Wales, Bath and Bristol. Must Live within the Wales and Bristol area Closing date: Open until filled. We will be shortlisting on a rolling basis and will close the vacancy once we have received sufficient applications. Please note: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship. At Cancer Research UK, we exist to beat cancer. We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone who shares our vision, someone like you. We're looking for an inspiring area support manager to join Cancer Research UK's trading team. You'll be acting as an ambassador for Cancer Research UK, supporting the Area Manager and the area team to maximise income through people, resources and stock. This role will have a particular emphasis on our store closure programme, you will provide essential support to colleagues and operations throughout the process.You'll also be surrounded by people who are as dedicated to beating cancer as you are. Playing an integral part in the achievement of key performance indicators across the area. These include income, expenditure budgets, processing targets, average selling price, sell through rates, fundraising and customer service. Supporting the commercial running of your area and making commercial decisions based on data. Being aware of trends on the high street, and amongst charity retailers, and applying that knowledge and learning to your area. Supporting the Area Manager and area teams in areas such as recruitment, development, retention, performance management, equality and diversity and fundraising. Managing stock management and stock initiatives across the area. This includes generating quality donated goods, stock selection and distribution and pricing to maximise income. Assisting with the implementation of national volunteer recruitment campaigns and supporting other divisional and national projects. Deputising for the Area Manager as required. A collaborative and successful retail manager. Comfort working within targets and motivating others to achieve those targets. Commercial awareness with great business judgement. The ability to build networks and influence. Adaptability in changing situations, including being able to work effectively independently. Must experience of leading and performance managing a team of people across multiple sites Locality, you'll need to live within a reasonable distance from the region and have your own access to transport. Travel costs will be reimbursed in line with Cancer Research UK's travel and expenses policy. Flexibility, our retail teams cover the needs of their stores by working on a rota basis. Whilst a level of flexibility is needed to meet the needs of the business, we don't forget that you have a life outside of work too.We make sure you are supported by a generous salary and benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well.Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more.Our retail teams also have access to confidential wellbeing support from the Retail Trust.We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you quickly, fairly and objectively. Owing to the nature of this position, any offer of employment for this role will be subject to a satisfactory basic DBS check.For more information on this career opportunity please or contact us at more updates on our work and careers, follow us on: and .Our vision is to create a charity where everyone feels like they belong, benefits from and participates in, the work we do. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.We want to see every candidate performing at their best throughout the job application process, interview process and whilst at work. We therefore ask you to inform us of any concerns you have or any adjustments you might need to enable this to happen. Please contact or 0 as soon as possible. Unfortunately, we are unable to recruit anyone below the age of 18, so that we can protect young people from health & safety and safeguarding risks.
Apr 12, 2026
Full time
.In a lively, vibrant working environment, you'll discover something new every day, whether it's a new network, a new merchandising initiative or a talent you never knew you had. Endless pre-loved items. A talented team. One clear purpose. Retail area support manager (Wales, Bath and Bristol) £27,500 - £ 30,350 + company car Reports to: Area manager Department: Trading Contract: Fixed-term contract ending 30th September 2026 Hours: Full time 35 hours per week Location: Home-based (travel required) This role covers areas across Wales, Bath and Bristol. Must Live within the Wales and Bristol area Closing date: Open until filled. We will be shortlisting on a rolling basis and will close the vacancy once we have received sufficient applications. Please note: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship. At Cancer Research UK, we exist to beat cancer. We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone who shares our vision, someone like you. We're looking for an inspiring area support manager to join Cancer Research UK's trading team. You'll be acting as an ambassador for Cancer Research UK, supporting the Area Manager and the area team to maximise income through people, resources and stock. This role will have a particular emphasis on our store closure programme, you will provide essential support to colleagues and operations throughout the process.You'll also be surrounded by people who are as dedicated to beating cancer as you are. Playing an integral part in the achievement of key performance indicators across the area. These include income, expenditure budgets, processing targets, average selling price, sell through rates, fundraising and customer service. Supporting the commercial running of your area and making commercial decisions based on data. Being aware of trends on the high street, and amongst charity retailers, and applying that knowledge and learning to your area. Supporting the Area Manager and area teams in areas such as recruitment, development, retention, performance management, equality and diversity and fundraising. Managing stock management and stock initiatives across the area. This includes generating quality donated goods, stock selection and distribution and pricing to maximise income. Assisting with the implementation of national volunteer recruitment campaigns and supporting other divisional and national projects. Deputising for the Area Manager as required. A collaborative and successful retail manager. Comfort working within targets and motivating others to achieve those targets. Commercial awareness with great business judgement. The ability to build networks and influence. Adaptability in changing situations, including being able to work effectively independently. Must experience of leading and performance managing a team of people across multiple sites Locality, you'll need to live within a reasonable distance from the region and have your own access to transport. Travel costs will be reimbursed in line with Cancer Research UK's travel and expenses policy. Flexibility, our retail teams cover the needs of their stores by working on a rota basis. Whilst a level of flexibility is needed to meet the needs of the business, we don't forget that you have a life outside of work too.We make sure you are supported by a generous salary and benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well.Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more.Our retail teams also have access to confidential wellbeing support from the Retail Trust.We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you quickly, fairly and objectively. Owing to the nature of this position, any offer of employment for this role will be subject to a satisfactory basic DBS check.For more information on this career opportunity please or contact us at more updates on our work and careers, follow us on: and .Our vision is to create a charity where everyone feels like they belong, benefits from and participates in, the work we do. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.We want to see every candidate performing at their best throughout the job application process, interview process and whilst at work. We therefore ask you to inform us of any concerns you have or any adjustments you might need to enable this to happen. Please contact or 0 as soon as possible. Unfortunately, we are unable to recruit anyone below the age of 18, so that we can protect young people from health & safety and safeguarding risks.
on a mission to unleash the power of content you in? We've got the brands, we've got the stars, we've got the power to achieve our mission to entertain the planet - now all we're missing is YOU! Becoming a part of Paramount means joining a team of passionate people who not only recognize the power of content but also enjoy a touch of fun and uniqueness. Together, we co-create moments that matter - both for our audiences and our employees - and aim to leave a positive mark on culture. Is this the role for you? The Workplace Manager will support the effective delivery of all soft services operations including EHS compliance, events management, third party contract management, procurement, office moves, projects, asset management, GRE communications, landlord liaison, building fabric and equipment maintenance. Paramount's aim is to provide an inclusive and exceptional workplace experience for all employees. This role will be responsible for ensuring that the services provided reflect the needs of the business and actively represent and promote Paramount's company values. This role will focus on customer centric solutions, developing excellent relationships, seeking to understand requirements and exceeding expectations. What will you be doing? The responsibilities of this position include, but are not limited to, the following: Assist with development of the EHS System, ensuring that policies and arrangements are regularly reviewed and updated to ensure legal compliance. Active involvement in Paramount's sustainability programme, supporting achievement of Carbon Net Zero by 2030 and ensuring that reporting is suitably defined and delivered. Provision of internal events support and coordination, assisting with production of event management plans, catering, cleaning and H&S requirements. Monitor, review and develop third party contracts for the following services: Reception, concierge and helpdesk Cleaning, waste management and pest control Staff catering, hospitality and events Mail and couriers Assist with procurement and formal competitive tendering/benchmarking of contracted services and supplies to ensure cost efficiency and best value. Assist with the OPEX and CAPEX budgets for London, by parking POs, tracking spend and assisting with construction of the annual budget submission. Assist with projects as required, including communication with internal stakeholders and supervision of external and internal support services, ensuring cost efficiency and timely delivery. Management of offsite storage contracts, including regular reviews of inventory, retention policy compliance and destruction or disposal to ensure cost efficiency. Coordinate and continuously review departmental storage requirements across the Hawley complex with a view to rationalising and making best use of real estate. Manage inventory for all furniture assets and coordinate installations, including the supervision of external and internal resources. Coordination of commercial kitchen equipment and servicing requirements and building maintenance scheduling. Coordination of UK GRE communications across all Hawley specific platforms, plus the company intranet, including menus, emergency messaging, service updates and initiatives. Mentor and develop the Workplace Coordinators, through day to day guidance and direction, 1:1 review sessions and continuous feedback. Act as interface between UK GRE, the Productions and Studios Teams, attending regular meetings with the Studio Manager and providing support as required. Liaison with UK Employee Resource Groups, attending regular meetings and actively supporting initiatives as required. Assist with landlord liaison including reporting of issues and scheduling of planned maintenance works within the Landlord's demise. Maintain effective professional relationships with all UK support departments including Security, Technology, Legal, HR and Finance to fulfil job responsibilities. Schedule and facilitate a quarterly Service Partners Forum to ensure effective collaboration, information sharing, problem solving and a strong 'One Team' ethos. What are we looking for? EXPERIENCE Proven experience of working as part of a Facilities Management/ Real Estate team. Proven experience of managing 3rd party contracts. Proven experience of managing OPEX and CAPEX budgets. Proven experience of managing projects. Proven experience of managing direct report staff. SKILLS Excellent communication skills, both written and verbal. Ability to build effective relationships at all levels. Detail orientated, excellent prioritisation ability and strong organisation skills. Flexible with the ability to work under pressure and to tight deadlines. Enthusiastic but calm under pressure, with a common sense approach. Committed, reliable and capable of working well both independently and as part of a team. Ability to deal with confidential information discreetly. Strong interpersonal skills and good team player. Highly motivated, committed and enthusiastic. Creative problem solving ability. TRAINING 2 years + experience in a managerial capacity. Formal Facilities Management qualification such as IWFM, RICS, CPD. IOSH Managing Safety or NEBOSH qualification. Proficient user of MS Office, Word, Excel, PowerPoint, SAP. Paramount Skydance Corporation (NASDAQ: PSKY) is a leading global media and entertainment company that creates premium content and experiences for audiences worldwide. Driven by iconic studios, networks and streaming services, Paramount's portfolio of consumer brands includes CBS, Showtime Networks, Paramount Pictures, Nickelodeon, MTV, Comedy Central, BET, Paramount+, and Pluto TV, among others. Paramount delivers the largest share of the U.S. television audience and boasts one of the industry's most important and extensive libraries of TV and film titles. In addition to offering innovative streaming services and digital video products, the company provides powerful capabilities in production, distribution and advertising solutions. What We Offer: Attractive compensation and comprehensive benefits packages. Check out our full list of benefits here: Generous paid time off. An exciting and fulfilling opportunity to be part of one of Paramount's most dynamic teams. Opportunities for both on site and virtual engagement events. Unique opportunities to make meaningful connections and build a vibrant community, both inside and outside the workplace. Explore life at Paramount: Paramount is an equal opportunity employer (EOE) including disability/vet. At Paramount, the spirit of inclusion feeds into everything that we do, on-screen and off. From the programming and movies we create to employee benefits/programs and social impact outreach initiatives, we believe that opportunity, access, resources and rewards should be available to and for the benefit of all. Paramount is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, and Veteran status. If you have any difficulties in applying or require access needs arising from a mobility or any other impairment please let us know by emailing or calling . We can then ensure your experience and visit is as smooth and enjoyable as possible.
Apr 12, 2026
Full time
on a mission to unleash the power of content you in? We've got the brands, we've got the stars, we've got the power to achieve our mission to entertain the planet - now all we're missing is YOU! Becoming a part of Paramount means joining a team of passionate people who not only recognize the power of content but also enjoy a touch of fun and uniqueness. Together, we co-create moments that matter - both for our audiences and our employees - and aim to leave a positive mark on culture. Is this the role for you? The Workplace Manager will support the effective delivery of all soft services operations including EHS compliance, events management, third party contract management, procurement, office moves, projects, asset management, GRE communications, landlord liaison, building fabric and equipment maintenance. Paramount's aim is to provide an inclusive and exceptional workplace experience for all employees. This role will be responsible for ensuring that the services provided reflect the needs of the business and actively represent and promote Paramount's company values. This role will focus on customer centric solutions, developing excellent relationships, seeking to understand requirements and exceeding expectations. What will you be doing? The responsibilities of this position include, but are not limited to, the following: Assist with development of the EHS System, ensuring that policies and arrangements are regularly reviewed and updated to ensure legal compliance. Active involvement in Paramount's sustainability programme, supporting achievement of Carbon Net Zero by 2030 and ensuring that reporting is suitably defined and delivered. Provision of internal events support and coordination, assisting with production of event management plans, catering, cleaning and H&S requirements. Monitor, review and develop third party contracts for the following services: Reception, concierge and helpdesk Cleaning, waste management and pest control Staff catering, hospitality and events Mail and couriers Assist with procurement and formal competitive tendering/benchmarking of contracted services and supplies to ensure cost efficiency and best value. Assist with the OPEX and CAPEX budgets for London, by parking POs, tracking spend and assisting with construction of the annual budget submission. Assist with projects as required, including communication with internal stakeholders and supervision of external and internal support services, ensuring cost efficiency and timely delivery. Management of offsite storage contracts, including regular reviews of inventory, retention policy compliance and destruction or disposal to ensure cost efficiency. Coordinate and continuously review departmental storage requirements across the Hawley complex with a view to rationalising and making best use of real estate. Manage inventory for all furniture assets and coordinate installations, including the supervision of external and internal resources. Coordination of commercial kitchen equipment and servicing requirements and building maintenance scheduling. Coordination of UK GRE communications across all Hawley specific platforms, plus the company intranet, including menus, emergency messaging, service updates and initiatives. Mentor and develop the Workplace Coordinators, through day to day guidance and direction, 1:1 review sessions and continuous feedback. Act as interface between UK GRE, the Productions and Studios Teams, attending regular meetings with the Studio Manager and providing support as required. Liaison with UK Employee Resource Groups, attending regular meetings and actively supporting initiatives as required. Assist with landlord liaison including reporting of issues and scheduling of planned maintenance works within the Landlord's demise. Maintain effective professional relationships with all UK support departments including Security, Technology, Legal, HR and Finance to fulfil job responsibilities. Schedule and facilitate a quarterly Service Partners Forum to ensure effective collaboration, information sharing, problem solving and a strong 'One Team' ethos. What are we looking for? EXPERIENCE Proven experience of working as part of a Facilities Management/ Real Estate team. Proven experience of managing 3rd party contracts. Proven experience of managing OPEX and CAPEX budgets. Proven experience of managing projects. Proven experience of managing direct report staff. SKILLS Excellent communication skills, both written and verbal. Ability to build effective relationships at all levels. Detail orientated, excellent prioritisation ability and strong organisation skills. Flexible with the ability to work under pressure and to tight deadlines. Enthusiastic but calm under pressure, with a common sense approach. Committed, reliable and capable of working well both independently and as part of a team. Ability to deal with confidential information discreetly. Strong interpersonal skills and good team player. Highly motivated, committed and enthusiastic. Creative problem solving ability. TRAINING 2 years + experience in a managerial capacity. Formal Facilities Management qualification such as IWFM, RICS, CPD. IOSH Managing Safety or NEBOSH qualification. Proficient user of MS Office, Word, Excel, PowerPoint, SAP. Paramount Skydance Corporation (NASDAQ: PSKY) is a leading global media and entertainment company that creates premium content and experiences for audiences worldwide. Driven by iconic studios, networks and streaming services, Paramount's portfolio of consumer brands includes CBS, Showtime Networks, Paramount Pictures, Nickelodeon, MTV, Comedy Central, BET, Paramount+, and Pluto TV, among others. Paramount delivers the largest share of the U.S. television audience and boasts one of the industry's most important and extensive libraries of TV and film titles. In addition to offering innovative streaming services and digital video products, the company provides powerful capabilities in production, distribution and advertising solutions. What We Offer: Attractive compensation and comprehensive benefits packages. Check out our full list of benefits here: Generous paid time off. An exciting and fulfilling opportunity to be part of one of Paramount's most dynamic teams. Opportunities for both on site and virtual engagement events. Unique opportunities to make meaningful connections and build a vibrant community, both inside and outside the workplace. Explore life at Paramount: Paramount is an equal opportunity employer (EOE) including disability/vet. At Paramount, the spirit of inclusion feeds into everything that we do, on-screen and off. From the programming and movies we create to employee benefits/programs and social impact outreach initiatives, we believe that opportunity, access, resources and rewards should be available to and for the benefit of all. Paramount is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, and Veteran status. If you have any difficulties in applying or require access needs arising from a mobility or any other impairment please let us know by emailing or calling . We can then ensure your experience and visit is as smooth and enjoyable as possible.
Duck and Rice Location: Battersea Power Station Hours: Full time Salary: Competitive Assistant Restaurant Manager Reporting to: General Manager / Restaurant Manager Job Summary The Assistant Restaurant Manager's primary role is to support the General Manager and Restaurant Managers in the overall operation of the restaurant, ensuring exceptional guest experience, efficient service delivery, and smooth day-to-day running of the floor. The Assistant Restaurant Manager is responsible for supervising the service team, maintaining standards, ensuring compliance with company policies, and leading by example in all aspects of hospitality and operational excellence. The Assistant Restaurant Manager takes direction from the General Manager and works closely with all Heads of Department to achieve business objectives, uphold service standards, and drive team performance. Responsibilities Pre-Service Attend and lead daily briefings, meetings, and training sessions as required Ensure the team is fully knowledgeable of restaurant offers, products, and events Communicate specials, limited availability items, and operational updates Oversee restaurant set-up to specified standards for service Ensure completion of mise en place for the shift (glasses, cutlery, crockery, napkins, POS systems, etc.) Check menus, bill folders, and operational materials Review reservations, VIPs, regular guests, and special requests Ensure staffing levels are adequate for service Conduct pre-service floor checks (cleanliness, lighting, music, temperature, hygiene standards) Ensure compliance with licensing and safety regulations before service begins Service Lead and supervise the service team to deliver exceptional guest experience Provide a welcoming, professional, and personalised service at all times Support and guide, Waiters, and Commis Waiters during service Ensure full sequence of service is consistently followed Monitor EPOS entries and service flow to ensure balanced kitchen orders Manage guest feedback, complaints, and service recovery professionally Monitor food and beverage quality, presentation, and wait times Ensure regular guests are acknowledged and special occasions are recognised Maintain strong floor presence and anticipate operational challenges Assist with rota management and staff deployment during service Ensure smooth communication between kitchen and front of house Oversee billing accuracy and cash handling procedures Ensure liquor licence compliance at all times Escalate major operational or guest issues to the General Manager Post-Service Ensure a structured and efficient closing procedure Conduct end-of-shift debrief with team Review service performance and identify areas for improvement Ensure accurate cashing up and reconciliation Complete daily reports as required Ensure the restaurant is left clean, secure, and compliant Team Leadership & Development Support recruitment, onboarding, and training of new team members Provide ongoing coaching and performance feedback Assist with performance reviews and disciplinary processes Promote a positive, professional, and motivating working environment Lead by example in attitude, grooming, punctuality, and professionalism Encourage teamwork and strong interdepartmental communication Financial & Operational Responsibilities Support cost control initiatives (labour, wastage, breakages) Monitor daily sales performance and KPIs Assist with stock control and inventory management Ensure compliance with company procedures and brand standards Contribute to achieving budgeted revenue and profit targets General and Statutory Develop and maintain exemplary food and beverage knowledge Maintain high levels of personal appearance and grooming as per company standards Be fully conversant with all Company policies and procedures Ensure no actions jeopardise the restaurant's liquor licence Pass and maintain all compliance training Health and Safety & Staff Welfare Be fully conversant and comply with all operational and legal policies including Health and Safety, First Aid, Food Hygiene, Maintenance, Emergency Procedures, Liquor Licensing, Wine Description and Tasting Notes Oversee purchasing in line with stock management and COSSH Ensure that all potential and real hazards are reported immediately and rectified Ensure staff is trained in a manner which is safe and unlikely to give risk of harm or injury to themselves or others Encourage a general awareness of Health and Safety in relation to all tasks and activities undertaken in the department
Apr 12, 2026
Full time
Duck and Rice Location: Battersea Power Station Hours: Full time Salary: Competitive Assistant Restaurant Manager Reporting to: General Manager / Restaurant Manager Job Summary The Assistant Restaurant Manager's primary role is to support the General Manager and Restaurant Managers in the overall operation of the restaurant, ensuring exceptional guest experience, efficient service delivery, and smooth day-to-day running of the floor. The Assistant Restaurant Manager is responsible for supervising the service team, maintaining standards, ensuring compliance with company policies, and leading by example in all aspects of hospitality and operational excellence. The Assistant Restaurant Manager takes direction from the General Manager and works closely with all Heads of Department to achieve business objectives, uphold service standards, and drive team performance. Responsibilities Pre-Service Attend and lead daily briefings, meetings, and training sessions as required Ensure the team is fully knowledgeable of restaurant offers, products, and events Communicate specials, limited availability items, and operational updates Oversee restaurant set-up to specified standards for service Ensure completion of mise en place for the shift (glasses, cutlery, crockery, napkins, POS systems, etc.) Check menus, bill folders, and operational materials Review reservations, VIPs, regular guests, and special requests Ensure staffing levels are adequate for service Conduct pre-service floor checks (cleanliness, lighting, music, temperature, hygiene standards) Ensure compliance with licensing and safety regulations before service begins Service Lead and supervise the service team to deliver exceptional guest experience Provide a welcoming, professional, and personalised service at all times Support and guide, Waiters, and Commis Waiters during service Ensure full sequence of service is consistently followed Monitor EPOS entries and service flow to ensure balanced kitchen orders Manage guest feedback, complaints, and service recovery professionally Monitor food and beverage quality, presentation, and wait times Ensure regular guests are acknowledged and special occasions are recognised Maintain strong floor presence and anticipate operational challenges Assist with rota management and staff deployment during service Ensure smooth communication between kitchen and front of house Oversee billing accuracy and cash handling procedures Ensure liquor licence compliance at all times Escalate major operational or guest issues to the General Manager Post-Service Ensure a structured and efficient closing procedure Conduct end-of-shift debrief with team Review service performance and identify areas for improvement Ensure accurate cashing up and reconciliation Complete daily reports as required Ensure the restaurant is left clean, secure, and compliant Team Leadership & Development Support recruitment, onboarding, and training of new team members Provide ongoing coaching and performance feedback Assist with performance reviews and disciplinary processes Promote a positive, professional, and motivating working environment Lead by example in attitude, grooming, punctuality, and professionalism Encourage teamwork and strong interdepartmental communication Financial & Operational Responsibilities Support cost control initiatives (labour, wastage, breakages) Monitor daily sales performance and KPIs Assist with stock control and inventory management Ensure compliance with company procedures and brand standards Contribute to achieving budgeted revenue and profit targets General and Statutory Develop and maintain exemplary food and beverage knowledge Maintain high levels of personal appearance and grooming as per company standards Be fully conversant with all Company policies and procedures Ensure no actions jeopardise the restaurant's liquor licence Pass and maintain all compliance training Health and Safety & Staff Welfare Be fully conversant and comply with all operational and legal policies including Health and Safety, First Aid, Food Hygiene, Maintenance, Emergency Procedures, Liquor Licensing, Wine Description and Tasting Notes Oversee purchasing in line with stock management and COSSH Ensure that all potential and real hazards are reported immediately and rectified Ensure staff is trained in a manner which is safe and unlikely to give risk of harm or injury to themselves or others Encourage a general awareness of Health and Safety in relation to all tasks and activities undertaken in the department
The Coniston Hotel Country Estate & Spa is an award-winning destination hotel near Skipton on the edge of the Yorkshire Dales. We are a family run, privately owned organisation founded in 1969 by the Bannister family, who remain actively involved in the day-to-day running of the business. Over the past 50 years our 1,000-acre estate has grown from strength to strength and now boasts 70 bedrooms, The View One Rosette Restaurant, Macleod's Bar and our award-winning five-bubble rated Nàdarra Spa, as well as an array of on-site activities such as clay pigeon shooting, Land Rover Experience, archery, fishing, e-biking and walking. The vast range of activities, combined with flexible function spaces, makes The Coniston a popular choice with corporate guests, attracting off-site meetings and team building sessions from clients across the UK and abroad. We are also recognised as a leading wedding and private events venue in our region. We pride ourselves on delivering exceptional customer service and building meaningful relationships with our guests. Everyone who walks through our doors becomes part of our story, and we feel privileged to be part of theirs. Are you ready to help lead one of Yorkshire's most celebrated countryside hospitality destinations? The Coniston Hotel Country Estate & Spa is seeking an experienced and passionate Assistant Restaurant Manager to support the leadership of our dynamic and growing F&B department. Reporting to the Food & Beverage Operations Manager, you will play a key role in overseeing the day-to-day operation of our diverse food and beverage offering. This includes The View Restaurant & MacLeod's Bar & Lounge, This is more than just an operational role - it's an opportunity to shape exceptional guest experiences across multiple venues, support and develop talented teams, and contribute to the continued growth of one of Yorkshire's most unique hospitality destinations. Why join us? We're not just a hotel - we're a destination. Set within a 1,000-acre estate near Skipton, The Coniston offers unforgettable experiences for guests and rewarding careers for our team. We are proud of our Yorkshire heritage, our family-run values, and the people who help bring our vision to life. You'll be joining a supportive leadership team and working closely with the Food & Beverage Operations Manager to deliver outstanding service standards and operational excellence across the hotel restaurants. What makes this role special? You will be responsible for the daily operational leadership of the restaurants, ensuring seamless service, strong team engagement and exceptional guest experiences across all venues. You will: Oversee the day-to-day operation of The View Restaurant & MacLeod's Bar & Lounge Support the delivery of VIP restaurant guests Lead and inspire a large, multi-outlet F&B team including supervisors, servers, bartenders and events staff Ensure exceptional guest service across all F&B touchpoints, maintaining the high standards associated with The Coniston brand Understand and take a lead on systems, IT, tech, POS, back office for tills, etc. Support revenue growth through effective service delivery, upselling and operational improvements Maintain strong operational control across rotas, staffing levels, service flow and guest satisfaction Ensure compliance with food safety, licensing, health & safety and operational procedures Collaborate across departments to deliver seamless guest experiences for leisure guests & VIPS Who we're looking for We're looking for an experienced hospitality professional who thrives in a fast-paced, multi-outlet environment and is passionate about leading teams and delivering exceptional service. You will be: An experienced Assistant Restaurant Manager or Senior F&B supervisor within a quality hotel or multi-outlet hospitality environment A confident and hands on leader who enjoys being present within the operation and supporting the team Experienced in managing high volume service Passionate about guest experience and maintaining consistently high service standards Someone who understands POS and back office systems, programming and till management A strong communicator capable of coaching, mentoring and developing a large and varied team Highly organised with experience managing rotas, staffing levels and service coordination across multiple outlets What you'll receive £34,000 per year + service charge (up to £2,500/year) + performance related bonus 45 hours per week Additional benefits include: 28 days' holiday (increasing with service) Monthly and annual recognition awards Access to the award winning Nàdarra Spa, including discounted treatments and memberships Hotel discounts for family & friends Free on site parking Nest pension scheme 24/7 Employee Assistance Programme Ongoing training, development and progression opportunities Meals on duty Accommodation negotiable if required and available. Essentials Right to work in the UK Flexibility to work evenings and weekend Valid UK driving licence preferred due to our rural location Ready to be part of something special? If you're passionate about hospitality, leadership and delivering exceptional food and beverage experiences, we'd love to hear from you. Apply now and become part of the team shaping the future of Food & Beverage at The Coniston Hotel Country Estate & Spa.
Apr 12, 2026
Full time
The Coniston Hotel Country Estate & Spa is an award-winning destination hotel near Skipton on the edge of the Yorkshire Dales. We are a family run, privately owned organisation founded in 1969 by the Bannister family, who remain actively involved in the day-to-day running of the business. Over the past 50 years our 1,000-acre estate has grown from strength to strength and now boasts 70 bedrooms, The View One Rosette Restaurant, Macleod's Bar and our award-winning five-bubble rated Nàdarra Spa, as well as an array of on-site activities such as clay pigeon shooting, Land Rover Experience, archery, fishing, e-biking and walking. The vast range of activities, combined with flexible function spaces, makes The Coniston a popular choice with corporate guests, attracting off-site meetings and team building sessions from clients across the UK and abroad. We are also recognised as a leading wedding and private events venue in our region. We pride ourselves on delivering exceptional customer service and building meaningful relationships with our guests. Everyone who walks through our doors becomes part of our story, and we feel privileged to be part of theirs. Are you ready to help lead one of Yorkshire's most celebrated countryside hospitality destinations? The Coniston Hotel Country Estate & Spa is seeking an experienced and passionate Assistant Restaurant Manager to support the leadership of our dynamic and growing F&B department. Reporting to the Food & Beverage Operations Manager, you will play a key role in overseeing the day-to-day operation of our diverse food and beverage offering. This includes The View Restaurant & MacLeod's Bar & Lounge, This is more than just an operational role - it's an opportunity to shape exceptional guest experiences across multiple venues, support and develop talented teams, and contribute to the continued growth of one of Yorkshire's most unique hospitality destinations. Why join us? We're not just a hotel - we're a destination. Set within a 1,000-acre estate near Skipton, The Coniston offers unforgettable experiences for guests and rewarding careers for our team. We are proud of our Yorkshire heritage, our family-run values, and the people who help bring our vision to life. You'll be joining a supportive leadership team and working closely with the Food & Beverage Operations Manager to deliver outstanding service standards and operational excellence across the hotel restaurants. What makes this role special? You will be responsible for the daily operational leadership of the restaurants, ensuring seamless service, strong team engagement and exceptional guest experiences across all venues. You will: Oversee the day-to-day operation of The View Restaurant & MacLeod's Bar & Lounge Support the delivery of VIP restaurant guests Lead and inspire a large, multi-outlet F&B team including supervisors, servers, bartenders and events staff Ensure exceptional guest service across all F&B touchpoints, maintaining the high standards associated with The Coniston brand Understand and take a lead on systems, IT, tech, POS, back office for tills, etc. Support revenue growth through effective service delivery, upselling and operational improvements Maintain strong operational control across rotas, staffing levels, service flow and guest satisfaction Ensure compliance with food safety, licensing, health & safety and operational procedures Collaborate across departments to deliver seamless guest experiences for leisure guests & VIPS Who we're looking for We're looking for an experienced hospitality professional who thrives in a fast-paced, multi-outlet environment and is passionate about leading teams and delivering exceptional service. You will be: An experienced Assistant Restaurant Manager or Senior F&B supervisor within a quality hotel or multi-outlet hospitality environment A confident and hands on leader who enjoys being present within the operation and supporting the team Experienced in managing high volume service Passionate about guest experience and maintaining consistently high service standards Someone who understands POS and back office systems, programming and till management A strong communicator capable of coaching, mentoring and developing a large and varied team Highly organised with experience managing rotas, staffing levels and service coordination across multiple outlets What you'll receive £34,000 per year + service charge (up to £2,500/year) + performance related bonus 45 hours per week Additional benefits include: 28 days' holiday (increasing with service) Monthly and annual recognition awards Access to the award winning Nàdarra Spa, including discounted treatments and memberships Hotel discounts for family & friends Free on site parking Nest pension scheme 24/7 Employee Assistance Programme Ongoing training, development and progression opportunities Meals on duty Accommodation negotiable if required and available. Essentials Right to work in the UK Flexibility to work evenings and weekend Valid UK driving licence preferred due to our rural location Ready to be part of something special? If you're passionate about hospitality, leadership and delivering exceptional food and beverage experiences, we'd love to hear from you. Apply now and become part of the team shaping the future of Food & Beverage at The Coniston Hotel Country Estate & Spa.
Job description Job title Learning and Development Co-ordinator, Adult Services Reports to Learning and Development Lead Co-ordinator, Adult Services Job family Learning and Development Location St George House, Wolverhampton. Ability to work from home post probation. Hours 39 hours Salary £23,809.50 - £26,000 Purpose of the role The Learning & Development Co-ordinator will support the effective delivery of training and development across the adult division. The postholder will co-ordinate training programmes, maintain accurate records, monitor compliance, and provide administrative and quality assurance support to ensure staff receive the learning they need to deliver safe, high-quality social care for the individuals that CareTech support. Roles and responsibilities Schedule, organise, and communicate training sessions (face-to-face and virtual) across regions using systems provided.Liaise with L&D Partners, managers, and staff to ensure maximum attendance and minimise disruption to service delivery.Maintain the L&D calendar/schedule and ensure available to managers in an agreed appropriate time frame.Generate compliance reports for managers, senior leaders, and regulatory bodies.Support audits and inspections by providing accurate and timely evidence of training records.Maintain the Learning Management System (LMS) and ensure accurate input of data.Track attendance and completion of all training programmes.Act as first point of contact for training-related queries from staff and managers.Provide administrative support for internal and external trainers (room bookings, resources, joining instructions, evaluations).Support L&D projects and initiatives, such as apprenticeships, career pathways, or digital learning rollouts.Contribute to the design and improvement of L&D processes and documentation.Carry out, as required, any other reasonable duties required by the learning and development group. Person specification 1. Essential Experience in a co-ordination or administrative role, ideally within learning & development, HR, or social care.Strong organisational skills and time management with the ability to manage multiple priorities.Excellent communication skills, both written and verbal.High level of accuracy and attention to detail.Proficient IT skills, including MS Office and ideally with learning management systems.Understanding of the importance of training in ensuring safe and effective care. 2. Desirable Experience in a social care or regulated environment.Knowledge of CQC/regulatory training requirements.Experience producing compliance reports for senior management.Interest in developing a career within Learning & Development. 3. Values and behaviours Committed to promoting dignity, respect, and independence for those we support.Demonstrates integrity, accountability, and a proactive approach.Works collaboratively with colleagues, trainers, and managers.Champions equality, diversity, and inclusion in all aspects of learning provision. SYS-24424
Apr 12, 2026
Full time
Job description Job title Learning and Development Co-ordinator, Adult Services Reports to Learning and Development Lead Co-ordinator, Adult Services Job family Learning and Development Location St George House, Wolverhampton. Ability to work from home post probation. Hours 39 hours Salary £23,809.50 - £26,000 Purpose of the role The Learning & Development Co-ordinator will support the effective delivery of training and development across the adult division. The postholder will co-ordinate training programmes, maintain accurate records, monitor compliance, and provide administrative and quality assurance support to ensure staff receive the learning they need to deliver safe, high-quality social care for the individuals that CareTech support. Roles and responsibilities Schedule, organise, and communicate training sessions (face-to-face and virtual) across regions using systems provided.Liaise with L&D Partners, managers, and staff to ensure maximum attendance and minimise disruption to service delivery.Maintain the L&D calendar/schedule and ensure available to managers in an agreed appropriate time frame.Generate compliance reports for managers, senior leaders, and regulatory bodies.Support audits and inspections by providing accurate and timely evidence of training records.Maintain the Learning Management System (LMS) and ensure accurate input of data.Track attendance and completion of all training programmes.Act as first point of contact for training-related queries from staff and managers.Provide administrative support for internal and external trainers (room bookings, resources, joining instructions, evaluations).Support L&D projects and initiatives, such as apprenticeships, career pathways, or digital learning rollouts.Contribute to the design and improvement of L&D processes and documentation.Carry out, as required, any other reasonable duties required by the learning and development group. Person specification 1. Essential Experience in a co-ordination or administrative role, ideally within learning & development, HR, or social care.Strong organisational skills and time management with the ability to manage multiple priorities.Excellent communication skills, both written and verbal.High level of accuracy and attention to detail.Proficient IT skills, including MS Office and ideally with learning management systems.Understanding of the importance of training in ensuring safe and effective care. 2. Desirable Experience in a social care or regulated environment.Knowledge of CQC/regulatory training requirements.Experience producing compliance reports for senior management.Interest in developing a career within Learning & Development. 3. Values and behaviours Committed to promoting dignity, respect, and independence for those we support.Demonstrates integrity, accountability, and a proactive approach.Works collaboratively with colleagues, trainers, and managers.Champions equality, diversity, and inclusion in all aspects of learning provision. SYS-24424
Senior Quantity Surveyor Leeds, Glasgow, Birmingham, London (Hybrid Working or Home working options available)Permanent - Competitive (DOE) + Car/Car Allowance & Flexible Benefits Summary: Freedom's Professional Services team is seeking a talented Senior Quantity Surveyor to join us in a flexible hybrid role based from home, Leeds, Glasgow, London, or Birmingham. Reporting to the Commercial Manager, you'll play a pivotal role in driving the commercial success of our projects-managing contractual and financial aspects from tender through to final account. This is a high-impact position where you'll influence P&L performance, cash flow, and commercial outcomes across multiple frameworks. You'll also collaborate closely with Work Winning teams and senior stakeholders, providing expert commercial insight while supporting regional reporting, contract reviews, and continuous improvement initiatives. Some of the key deliverables in this role will include: Managing multiple contracts (NEC3/4) across the full project lifecycle Preparing Quotations, valuations, and final accounts Identifying and managing Early Warnings and Compensation Events Driving commercial performance through CVRs, cash flow forecasting, and cost control Leading project reviews and supporting effective contract and supply chain management Managing client relationships, progress meetings, invoicing, and debt recovery Handling disputes and defects to successful resolution Building strong stakeholder relationships and supporting team development Promoting continuous improvement and innovation across projects What we're looking for: A proactive and driven Senior Quantity Surveyor who thrives on maximising commercial outcomes, influencing key stakeholders, and ensuring robust financial and contractual control across projects Proven experience as a Senior Quantity Surveyor (or similar) - Essential Strong working knowledge of contract forms, particularly NEC3/4, with practical application on live projects - Essential Experience delivering client services across civil/structural or HV electrical projects within the power sector - Desirable Experience working within key client-side environments Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Competitive Salari on offer plus Company car / car allowance Pension with a leading provider and up to 8% employer contribution 25 days holiday plus bank holidays Personal Wellbeing and Volunteer Days Sick Pay Private Medical Insurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes. Personal development programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be
Apr 12, 2026
Full time
Senior Quantity Surveyor Leeds, Glasgow, Birmingham, London (Hybrid Working or Home working options available)Permanent - Competitive (DOE) + Car/Car Allowance & Flexible Benefits Summary: Freedom's Professional Services team is seeking a talented Senior Quantity Surveyor to join us in a flexible hybrid role based from home, Leeds, Glasgow, London, or Birmingham. Reporting to the Commercial Manager, you'll play a pivotal role in driving the commercial success of our projects-managing contractual and financial aspects from tender through to final account. This is a high-impact position where you'll influence P&L performance, cash flow, and commercial outcomes across multiple frameworks. You'll also collaborate closely with Work Winning teams and senior stakeholders, providing expert commercial insight while supporting regional reporting, contract reviews, and continuous improvement initiatives. Some of the key deliverables in this role will include: Managing multiple contracts (NEC3/4) across the full project lifecycle Preparing Quotations, valuations, and final accounts Identifying and managing Early Warnings and Compensation Events Driving commercial performance through CVRs, cash flow forecasting, and cost control Leading project reviews and supporting effective contract and supply chain management Managing client relationships, progress meetings, invoicing, and debt recovery Handling disputes and defects to successful resolution Building strong stakeholder relationships and supporting team development Promoting continuous improvement and innovation across projects What we're looking for: A proactive and driven Senior Quantity Surveyor who thrives on maximising commercial outcomes, influencing key stakeholders, and ensuring robust financial and contractual control across projects Proven experience as a Senior Quantity Surveyor (or similar) - Essential Strong working knowledge of contract forms, particularly NEC3/4, with practical application on live projects - Essential Experience delivering client services across civil/structural or HV electrical projects within the power sector - Desirable Experience working within key client-side environments Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Competitive Salari on offer plus Company car / car allowance Pension with a leading provider and up to 8% employer contribution 25 days holiday plus bank holidays Personal Wellbeing and Volunteer Days Sick Pay Private Medical Insurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes. Personal development programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be
Machine Driver/Plant Operator Basildon Permanent Competitive + Flexible Benefits Work as part of a 3 or 4 man team on HV D pole works on the UKPN OHL Contract The role is Overhead Linesman digger driver is field based. The main purpose of this role is to work in a team to achieve delivery to time, safety regulations, quality standards and project specification. The role reports directly to the Chargehand Linesman. As per below Job Profile Operate excavatorsInstall, build and refurbish overhead lines up to 33kV. Carry out all work in accordance with the standards, policies and procedures of Freedom and its customers. Maintain and develop own competence in accordance with legislative changes and customer requirements. Work as part of a team to ensure the safe, effective and efficient implementation of Freedom's operations. Liaise with third parties to ensure the smooth implementation of work. Maintain awareness of and conform to Freedom's SHEQ policy and issued safety instructions. Maintain site safety at all times and complete daily risk assessments where required. Conform to all instructions stated in method statements and risk assessments. Ensure that accidents and near misses are suitably reported. Report any concerns regarding SHEQ to the SHEQ team and your Manager. Adhere to Freedom's AIMED and TLC values Complete all work to high standards. Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Pension with a leading provider and up to 8% employer contribution 25 days holiday Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes Personal development programme. Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be. sponsor: yes
Apr 12, 2026
Full time
Machine Driver/Plant Operator Basildon Permanent Competitive + Flexible Benefits Work as part of a 3 or 4 man team on HV D pole works on the UKPN OHL Contract The role is Overhead Linesman digger driver is field based. The main purpose of this role is to work in a team to achieve delivery to time, safety regulations, quality standards and project specification. The role reports directly to the Chargehand Linesman. As per below Job Profile Operate excavatorsInstall, build and refurbish overhead lines up to 33kV. Carry out all work in accordance with the standards, policies and procedures of Freedom and its customers. Maintain and develop own competence in accordance with legislative changes and customer requirements. Work as part of a team to ensure the safe, effective and efficient implementation of Freedom's operations. Liaise with third parties to ensure the smooth implementation of work. Maintain awareness of and conform to Freedom's SHEQ policy and issued safety instructions. Maintain site safety at all times and complete daily risk assessments where required. Conform to all instructions stated in method statements and risk assessments. Ensure that accidents and near misses are suitably reported. Report any concerns regarding SHEQ to the SHEQ team and your Manager. Adhere to Freedom's AIMED and TLC values Complete all work to high standards. Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Pension with a leading provider and up to 8% employer contribution 25 days holiday Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes Personal development programme. Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be. sponsor: yes
