About Marshmallow We exist to make migration easy. A systemic problem of this magnitude requires a team of curious thinkers who relentlessly pursue solutions. Those who constantly challenge the why , dismantle assumptions, and always take action to build a better way. A Marshmallow career is built on a cycle of continuous growth, with learning at its core. You will be challenged to raise the bar on your capabilities and supported with the right tools and guidance to do so. This ensures you can deliver impactful work and drive change. If life at Marshmallow sounds like it could be for you, explore our Culture Handbook to find out more. Move our mission, and your career, forward. People Team at Marshmallow Our People team is responsible for creating the environment where everyone at Marshmallow can do their best work and grow. We bring together Talent Acquisition, People Partnering, People Operations, Learning & Development, Internal Communications and Facilities to support our teams across London and Budapest. We partner closely with the Exec and senior leadership to align our people strategy with our business goals, build a high performance and inclusive culture, and ensure a smooth, engaging experience across the entire employee lifecycle. From hiring and onboarding, to development, wellbeing, and workplace experience, the People team is at the heart of how Marshmallow operates and evolves. We're looking for someone who can confidently lead this function through a 12 month period, guiding specialist leads across each discipline, and ensuring our people, processes and culture continue to thrive as we grow. What you'll be doing Lead the end-to-end People function (Talent Acquisition, People Partnering, People Operations, L&D, Internal Communications and Facilities) across our London and Budapest locations. Own and deliver the People strategy for the duration of the cover period, aligning it with business goals and supporting high performance and engagement. Partner closely with the CEO, Exec and senior leadership to drive organisational effectiveness, using people data and insights to inform strategic decisions. Oversee inclusive, effective hiring and proactive people support, ensuring managers are equipped to lead, develop and engage their teams. Ensure robust, compliant People operations, including accurate people data, governance and continuously improving systems, policies and employee lifecycle processes. Champion an inclusive, learning-focused culture by supporting impactful L&D, transparent internal communications and a safe, welcoming workplace environment. Who You Are A thoughtful people leader who balances strategic thinking with a pragmatic, hands-on approach when needed Confident influencing at exec level, with strong communication skills and the ability to build trusted relationships across the business Motivated by creating inclusive, engaging, high-performance cultures where people can do their best work Resilient and calm under pressure, comfortable leading through ambiguity and change while keeping teams aligned and supported An experienced senior People / HR leader with background in fast-paced, scaling environments and exec-level reporting Experienced across the full People lifecycle-Talent Acquisition, People Partnering, People Operations, L&D, Internal Communications, and Facilities Capable of owning and delivering a People strategy that supports business goals and high-performance culture across multi-location teams Data-driven in your decision-making, using People data, reporting and insights to influence senior stakeholders Exceptional at communication and stakeholder management, with a pragmatic, hands-on approach to solving complex people challenges Perks of the job Flexible working - Spend 3 days per week with your team in our new collaborative London office, and own your own working hours. The rest is up to you Competitive bonus scheme - designed to reward and recognise high performance Flexible benefits budget - £50 per month to spend on a Ben Mastercard meaning you get your own benefits budget to spend on things you want. Whether that's subscriptions, night classes (puppy yoga, anyone?), the big shop or a forest of houseplants. Pretty much anything goes Mental wellbeing support - Access therapy and mental health sessions through Oliva Learning and development - Personal budgets for books and training courses to help you grow in your role. Plus 2 days a year - on us! - to further your skillset Private health care - Enjoy all the benefits Vitality has to offer, including reduced gym memberships and discounts on smartwatches Medical cash plan - To help you with the costs of dental, optical and physio (plus more!) Tech scheme - Get the latest tech for less Plus all the rest; 33 days holiday (including bank holidays), pension, cycle to work scheme, monthly team socials and company-wide socials every month! Our process We break it up into 4 stages: Initial interview with a member of the Talent team (45 mins) A skill-based past experience interview focused on your People leadership experience and approach with a Senior People Partner (1 hour) A technical task style interview, where you will likely complete a presentation on a topic related to this role A culture and values interview with senior leadership to explore your leadership style, collaboration, and alignment with our mission (1 hour) and an informal conversation with senior leaders to answer any remaining questions and ensure mutual fit (45 mins) We'll let you know if you're invited to an interview or not. But, as a small team with a lot of applications to consider, we can't give individual feedback on each application. Background checks As part of our commitment to maintaining a safe and trustworthy environment, we'll carry out standard background checks, including a DBS and a Cifas check . These help ensure there are no ongoing criminal proceedings and support the prevention of fraud and other forms of serious misconduct. If anything of concern is identified, it may affect your eligibility for certain roles or services. Feel free to ask our Talent Acquisition team if you have any questions about this! Everyone belongs at Marshmallow At Marshmallow, we want to hire people from all walks of life with the passion and skills needed to help us achieve our company mission. To do that, we're committed to hiring without judgement, prejudice or bias. We encourage everyone to apply for our open roles. Gender identity, race, ethnicity, sexual orientation, age or background does not affect how we process job applications. We're working hard to build an inclusive culture that empowers our people to do their best work, have fun and feel that they belong. Recruitment privacy policy We take privacy seriously here at Marshmallow. Our Recruitment privacy notice explains how we process and handle your personal data. To find out more please view it here .
Feb 17, 2026
Full time
About Marshmallow We exist to make migration easy. A systemic problem of this magnitude requires a team of curious thinkers who relentlessly pursue solutions. Those who constantly challenge the why , dismantle assumptions, and always take action to build a better way. A Marshmallow career is built on a cycle of continuous growth, with learning at its core. You will be challenged to raise the bar on your capabilities and supported with the right tools and guidance to do so. This ensures you can deliver impactful work and drive change. If life at Marshmallow sounds like it could be for you, explore our Culture Handbook to find out more. Move our mission, and your career, forward. People Team at Marshmallow Our People team is responsible for creating the environment where everyone at Marshmallow can do their best work and grow. We bring together Talent Acquisition, People Partnering, People Operations, Learning & Development, Internal Communications and Facilities to support our teams across London and Budapest. We partner closely with the Exec and senior leadership to align our people strategy with our business goals, build a high performance and inclusive culture, and ensure a smooth, engaging experience across the entire employee lifecycle. From hiring and onboarding, to development, wellbeing, and workplace experience, the People team is at the heart of how Marshmallow operates and evolves. We're looking for someone who can confidently lead this function through a 12 month period, guiding specialist leads across each discipline, and ensuring our people, processes and culture continue to thrive as we grow. What you'll be doing Lead the end-to-end People function (Talent Acquisition, People Partnering, People Operations, L&D, Internal Communications and Facilities) across our London and Budapest locations. Own and deliver the People strategy for the duration of the cover period, aligning it with business goals and supporting high performance and engagement. Partner closely with the CEO, Exec and senior leadership to drive organisational effectiveness, using people data and insights to inform strategic decisions. Oversee inclusive, effective hiring and proactive people support, ensuring managers are equipped to lead, develop and engage their teams. Ensure robust, compliant People operations, including accurate people data, governance and continuously improving systems, policies and employee lifecycle processes. Champion an inclusive, learning-focused culture by supporting impactful L&D, transparent internal communications and a safe, welcoming workplace environment. Who You Are A thoughtful people leader who balances strategic thinking with a pragmatic, hands-on approach when needed Confident influencing at exec level, with strong communication skills and the ability to build trusted relationships across the business Motivated by creating inclusive, engaging, high-performance cultures where people can do their best work Resilient and calm under pressure, comfortable leading through ambiguity and change while keeping teams aligned and supported An experienced senior People / HR leader with background in fast-paced, scaling environments and exec-level reporting Experienced across the full People lifecycle-Talent Acquisition, People Partnering, People Operations, L&D, Internal Communications, and Facilities Capable of owning and delivering a People strategy that supports business goals and high-performance culture across multi-location teams Data-driven in your decision-making, using People data, reporting and insights to influence senior stakeholders Exceptional at communication and stakeholder management, with a pragmatic, hands-on approach to solving complex people challenges Perks of the job Flexible working - Spend 3 days per week with your team in our new collaborative London office, and own your own working hours. The rest is up to you Competitive bonus scheme - designed to reward and recognise high performance Flexible benefits budget - £50 per month to spend on a Ben Mastercard meaning you get your own benefits budget to spend on things you want. Whether that's subscriptions, night classes (puppy yoga, anyone?), the big shop or a forest of houseplants. Pretty much anything goes Mental wellbeing support - Access therapy and mental health sessions through Oliva Learning and development - Personal budgets for books and training courses to help you grow in your role. Plus 2 days a year - on us! - to further your skillset Private health care - Enjoy all the benefits Vitality has to offer, including reduced gym memberships and discounts on smartwatches Medical cash plan - To help you with the costs of dental, optical and physio (plus more!) Tech scheme - Get the latest tech for less Plus all the rest; 33 days holiday (including bank holidays), pension, cycle to work scheme, monthly team socials and company-wide socials every month! Our process We break it up into 4 stages: Initial interview with a member of the Talent team (45 mins) A skill-based past experience interview focused on your People leadership experience and approach with a Senior People Partner (1 hour) A technical task style interview, where you will likely complete a presentation on a topic related to this role A culture and values interview with senior leadership to explore your leadership style, collaboration, and alignment with our mission (1 hour) and an informal conversation with senior leaders to answer any remaining questions and ensure mutual fit (45 mins) We'll let you know if you're invited to an interview or not. But, as a small team with a lot of applications to consider, we can't give individual feedback on each application. Background checks As part of our commitment to maintaining a safe and trustworthy environment, we'll carry out standard background checks, including a DBS and a Cifas check . These help ensure there are no ongoing criminal proceedings and support the prevention of fraud and other forms of serious misconduct. If anything of concern is identified, it may affect your eligibility for certain roles or services. Feel free to ask our Talent Acquisition team if you have any questions about this! Everyone belongs at Marshmallow At Marshmallow, we want to hire people from all walks of life with the passion and skills needed to help us achieve our company mission. To do that, we're committed to hiring without judgement, prejudice or bias. We encourage everyone to apply for our open roles. Gender identity, race, ethnicity, sexual orientation, age or background does not affect how we process job applications. We're working hard to build an inclusive culture that empowers our people to do their best work, have fun and feel that they belong. Recruitment privacy policy We take privacy seriously here at Marshmallow. Our Recruitment privacy notice explains how we process and handle your personal data. To find out more please view it here .
Role: Service Desk Operations Manager Location: Wythenshawe (office based) Term: Full Time, Permanent Contract: 40 hours per week Mon-Sun rotating shifts Hours: 8am-4pm/10am-6pm/12pm-8pm (rotating weekly shifts), 1 in 4 weekends Salary: 44,000 DOE + benefits CCA Recruitment are excited to be recruiting for a Service Desk Operations Manage r to join a client based in Wythenshawe M22. The ideal candidate will be someone who can inspire and motivate a team of contact centre professionals supporting ambition and building on motivation. The ability to identify training needs to improve performance and most importantly to have a solid understanding of contact centre methodologies which you can draw on to coach and develop your team. This will be a role that delivers growth through improved skills and behaviours of the team. Role duties of the Service Desk Operations Manager Build and deliver success plans for the team Evaluate performance throughout the shift and current period to identify improvements and develop/deliver plans to achieve all objectives and KPI's Continually assess the skill levels of the team, implementing remedial plans to enable success Support personal development planning Inspire teams with creative engagement and effective use of leadership tools to influence performance and create a high energy and motivated work environment Individual coaching sessions for excellence Identify and address barriers to success with individuals and the collective team Collate and track analysis of effectiveness, customer experience and skill levels. Present back tracking to plan, further initiatives to achieve. Contribute to operational action plans and initiatives including process and system improvements Articulate in providing reporting and analysis of the teams performance Effective management of competencies for both self and the team Deliver a fantastic customer experience through all interactions from self and the team Experience required for this Service Desk Operations Manager Evidence leading a contact centre team to success Experience of delivering against against metrics Experience of positively influencing growth and improvement with individuals Experience of different sales and coaching methodology Attention to detail Proven track record of analytical and reporting skills Excellent time and task management Please follow the link to apply for this Service Desk Operations Manager role based in Wythenshawe. Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.
Feb 17, 2026
Full time
Role: Service Desk Operations Manager Location: Wythenshawe (office based) Term: Full Time, Permanent Contract: 40 hours per week Mon-Sun rotating shifts Hours: 8am-4pm/10am-6pm/12pm-8pm (rotating weekly shifts), 1 in 4 weekends Salary: 44,000 DOE + benefits CCA Recruitment are excited to be recruiting for a Service Desk Operations Manage r to join a client based in Wythenshawe M22. The ideal candidate will be someone who can inspire and motivate a team of contact centre professionals supporting ambition and building on motivation. The ability to identify training needs to improve performance and most importantly to have a solid understanding of contact centre methodologies which you can draw on to coach and develop your team. This will be a role that delivers growth through improved skills and behaviours of the team. Role duties of the Service Desk Operations Manager Build and deliver success plans for the team Evaluate performance throughout the shift and current period to identify improvements and develop/deliver plans to achieve all objectives and KPI's Continually assess the skill levels of the team, implementing remedial plans to enable success Support personal development planning Inspire teams with creative engagement and effective use of leadership tools to influence performance and create a high energy and motivated work environment Individual coaching sessions for excellence Identify and address barriers to success with individuals and the collective team Collate and track analysis of effectiveness, customer experience and skill levels. Present back tracking to plan, further initiatives to achieve. Contribute to operational action plans and initiatives including process and system improvements Articulate in providing reporting and analysis of the teams performance Effective management of competencies for both self and the team Deliver a fantastic customer experience through all interactions from self and the team Experience required for this Service Desk Operations Manager Evidence leading a contact centre team to success Experience of delivering against against metrics Experience of positively influencing growth and improvement with individuals Experience of different sales and coaching methodology Attention to detail Proven track record of analytical and reporting skills Excellent time and task management Please follow the link to apply for this Service Desk Operations Manager role based in Wythenshawe. Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.
Job Title: Town Planner Location: London Penguin Recruitment is delighted to be supporting an independent planning consultancy in London that is looking to appoint a Town Planner as part of its continued growth. This is an excellent opportunity for a qualified or near-qualified planner to join a well-established consultancy delivering high-quality planning advice across a varied portfolio of development projects. The role offers strong client exposure, involvement in projects from an early stage, and clear opportunities for career progression within a supportive and professional environment. The Role As a Town Planner, you will take responsibility for managing planning applications and providing sound planning advice to private sector clients. You will work closely with senior colleagues while developing your own client relationships and project management experience. Key Responsibilities Managing and delivering planning applications and appeals Preparing planning appraisals, statements and supporting reports Advising clients on planning strategy and development potential Liaising with local planning authorities and statutory consultees Supporting and attending pre-application meetings and negotiations Coordinating input from external consultants Attending site visits and client meetings About You Degree in Town Planning or a related discipline MRTPI qualified or working towards accreditation Good knowledge of the UK planning system and planning policy Experience working within consultancy or local authority planning Strong written and verbal communication skills Ability to manage projects and deadlines effectively What's on Offer Competitive salary dependent on experience Support with MRTPI and ongoing professional development Exposure to a broad range of planning projects Clear progression opportunities within the consultancy Friendly and collaborative working culture Interested? The hiring manager is looking to meet with suitable candidates ASAP so if you meet the above criteria, please contact Josh Jones on (phone number removed) or (url removed)
Feb 17, 2026
Full time
Job Title: Town Planner Location: London Penguin Recruitment is delighted to be supporting an independent planning consultancy in London that is looking to appoint a Town Planner as part of its continued growth. This is an excellent opportunity for a qualified or near-qualified planner to join a well-established consultancy delivering high-quality planning advice across a varied portfolio of development projects. The role offers strong client exposure, involvement in projects from an early stage, and clear opportunities for career progression within a supportive and professional environment. The Role As a Town Planner, you will take responsibility for managing planning applications and providing sound planning advice to private sector clients. You will work closely with senior colleagues while developing your own client relationships and project management experience. Key Responsibilities Managing and delivering planning applications and appeals Preparing planning appraisals, statements and supporting reports Advising clients on planning strategy and development potential Liaising with local planning authorities and statutory consultees Supporting and attending pre-application meetings and negotiations Coordinating input from external consultants Attending site visits and client meetings About You Degree in Town Planning or a related discipline MRTPI qualified or working towards accreditation Good knowledge of the UK planning system and planning policy Experience working within consultancy or local authority planning Strong written and verbal communication skills Ability to manage projects and deadlines effectively What's on Offer Competitive salary dependent on experience Support with MRTPI and ongoing professional development Exposure to a broad range of planning projects Clear progression opportunities within the consultancy Friendly and collaborative working culture Interested? The hiring manager is looking to meet with suitable candidates ASAP so if you meet the above criteria, please contact Josh Jones on (phone number removed) or (url removed)
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Inspire a team of designers to craft intuitive, evidence-led experiences across web and app platforms, while nurturing their growth through tailored development. Shape design strategy that aligns with business goals, championing the customer voice and influencing product roadmaps. Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs. Drive innovation through AI tools, design systems, and motion principles, delivering seamless, brand-aligned app-first experiences. Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration. Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys. What you'll bring: Track record in delivering world-class, customer-centred large-scale digital products and services across responsive web and native applications. Experience leading design teams across multiple workloads and complex initiatives Expert-level Figma skills, including scalable templates, advanced prototyping and experience leading large-scale component libraries Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Feb 17, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Inspire a team of designers to craft intuitive, evidence-led experiences across web and app platforms, while nurturing their growth through tailored development. Shape design strategy that aligns with business goals, championing the customer voice and influencing product roadmaps. Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs. Drive innovation through AI tools, design systems, and motion principles, delivering seamless, brand-aligned app-first experiences. Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration. Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys. What you'll bring: Track record in delivering world-class, customer-centred large-scale digital products and services across responsive web and native applications. Experience leading design teams across multiple workloads and complex initiatives Expert-level Figma skills, including scalable templates, advanced prototyping and experience leading large-scale component libraries Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
I am delighted to be partnering with a leading Premiership football club to recruit an experienced HR People Partner. This is a fantastic opportunity to join a high profile, fast paced sporting environment, supporting colleagues across the Men's and Women's First Teams and Academy. HR People Partner Premiership Football Club Training Ground Based 4 days a week on site - 1 day wfh Cobham Based £60K This role will suit a hands on, operational HR professional with strong employment law knowledge and the confidence to partner effectively with senior stakeholders in a performance led organisation. The Role Act as a trusted partner to stakeholders across the business, providing advice on HR best practice and employment law while managing employee relations risk. Contribute to the strategic direction of your business areas, attending departmental meetings and proactively supporting leaders. Manage a broad range of ER matters including grievance, disciplinary, performance management, redundancy, restructures and TUPE. Support Equality, Diversity & Inclusion initiatives aligned with the Premier League Equality, Diversity and Inclusion Standard (PLEDIS), promoting an inclusive culture. Deliver HR projects aligned to the People strategy. Ensure HR policies and procedures remain up to date and legally compliant. Support Talent Acquisition activity and participate in interview processes. Use HR data, dashboards and KPIs to identify trends, mitigate risk and drive improvements. Design and deliver line manager training, building people capability across the organisation. Collaborate closely with the HR Operations team, supporting escalated queries and ad hoc activity. What Success Looks Like Delivery of a people first partnering service that builds trust, credibility and strong stakeholder relationships. Effective management of ER matters and people initiatives with minimal risk. Insight led decision making informed by accurate HR data. Contribution to high performing teams through collaboration, capability development and talent retention. About You Essential CIPD Level 5 qualified (or equivalent experience) Proven generalist HR experience within mid to large organisations Strong experience managing ER cases, restructures, TUPE and change Experience supporting Employment Tribunal cases Confident stakeholder manager with excellent communication skills Desirable CIPD Level 7 qualification Experience within fast paced, multi site, retail, hospitality or sporting environments Experience working with HR systems and project management Additional Requirements Enhanced DBS check
Feb 17, 2026
Full time
I am delighted to be partnering with a leading Premiership football club to recruit an experienced HR People Partner. This is a fantastic opportunity to join a high profile, fast paced sporting environment, supporting colleagues across the Men's and Women's First Teams and Academy. HR People Partner Premiership Football Club Training Ground Based 4 days a week on site - 1 day wfh Cobham Based £60K This role will suit a hands on, operational HR professional with strong employment law knowledge and the confidence to partner effectively with senior stakeholders in a performance led organisation. The Role Act as a trusted partner to stakeholders across the business, providing advice on HR best practice and employment law while managing employee relations risk. Contribute to the strategic direction of your business areas, attending departmental meetings and proactively supporting leaders. Manage a broad range of ER matters including grievance, disciplinary, performance management, redundancy, restructures and TUPE. Support Equality, Diversity & Inclusion initiatives aligned with the Premier League Equality, Diversity and Inclusion Standard (PLEDIS), promoting an inclusive culture. Deliver HR projects aligned to the People strategy. Ensure HR policies and procedures remain up to date and legally compliant. Support Talent Acquisition activity and participate in interview processes. Use HR data, dashboards and KPIs to identify trends, mitigate risk and drive improvements. Design and deliver line manager training, building people capability across the organisation. Collaborate closely with the HR Operations team, supporting escalated queries and ad hoc activity. What Success Looks Like Delivery of a people first partnering service that builds trust, credibility and strong stakeholder relationships. Effective management of ER matters and people initiatives with minimal risk. Insight led decision making informed by accurate HR data. Contribution to high performing teams through collaboration, capability development and talent retention. About You Essential CIPD Level 5 qualified (or equivalent experience) Proven generalist HR experience within mid to large organisations Strong experience managing ER cases, restructures, TUPE and change Experience supporting Employment Tribunal cases Confident stakeholder manager with excellent communication skills Desirable CIPD Level 7 qualification Experience within fast paced, multi site, retail, hospitality or sporting environments Experience working with HR systems and project management Additional Requirements Enhanced DBS check
Store Leader - InMotion - WHSmith - Gatwick North Terminal Working hours 30 Hours Fully Flex Our goal is to make every one of life's journeys better and at the heart of this are our people, customers, and partners. You contribute to the success of this by supporting your Multi Site Store Manager in leading the store for continued growth. This role is about making the store a success by supporting your Multi Site Manager, leading your team in the day to day running of the store and creating a team that have a passion for sales and high performance. With a focus on people, operations, and customer service, you will play a vital role in creating a positive environment where everyone can thrive. Airport Requirements: 5 years continuous references - to gain an airport pass you will need to provide 5 years' worth of either employment or education references without any gaps Criminal Records Bureau Check - to be completed by WHSmith if your application is successful Photographic ID i.e. passport or UK Driving Licence What being a Store Leader - InMotion is all about: People: You are the first point of support for your team, making sure they feel confident and capable in their roles. Coaching and developing selling skills, helping your team to feel more confident in promoting products and closing a sale. Ensuring all mandatory training is completed on time and provide new starters with a structured induction to give them the best possible foundation to WHSmith. Role modeling and building a culture where everyone feels valued, included and comfortable being themselves at work. Communicating clearly key business updates, performance metrics and initiatives to the team so they understand what's happening and why it matters. Being a champion for your team by listening to their feedback and ideas and using them to shape SMART action plans. Helping to deliver the group's engagement plan by encouraging open conversations and helping to build a positive atmosphere. Giving in the moment feedback and supporting development plans. Supporting your Multi Site Store Manager to solve problems and keep things moving forward. Driving the sales plan, spotting opportunities for improvement and coming up with practical solutions that help the store succeed. Plan: Supporting your Multi Site Store Manager with all key performance indicators, implementing SMART plans to improve any issues. Promoting a safe working environment by following legal and health and safety guidelines, escalating any risks when required. As the manager in charge, you will lead the key trade routines and empower your colleagues to work productively and efficiently. Leading and planning the implementation of supplier and store activities, ensuring they align with brand and supplier guidelines and are completed to a high standard. Working with your Multi Site Store Manager to put the shrink action plan into practice. Customer: Role modeling great customer service, showing your team how to make every customer interaction positive and helpful whilst managing queues effectively. Spending time on the shopfloor is key to understanding customer needs and coaching the team. Coaching your team to increase sales by focusing on spend per passenger (SPP), average transaction values (ATV) and transaction volumes, making sure everyone knows how their role contributes to the store's success. Maintaining high store standards, creating a great experience for customers. Encouraging your team to take pride in their work and put customers first in everything they do. Gathering customer feedback and sharing it with your MSM to improve customer experience and find opportunities for sales growth. Maintaining professional and proactive relationships with landlords and brand partners, resolving any issues quickly and escalating where necessary. How we reward our teams: We know you'll work hard to make WHSmith a success and keep our customers happy, so as well as your salary, pension scheme, paid annual leave and employee discounts, we'll reward you with a range of deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster. Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing whether physical, mental or financial. About us: WHSmith has a remarkable heritage and we are growing particularly in our airports, hospitals, rail stations and motorway services. Our aim is simple, to offer our products to everyone on any of life's journeys. Our InMotion brand, a leading digital accessories business, continues to grow and develop, offering an amazing customer experience with all the latest tech. We have created great partnerships with the likes of M&S and Costa Coffee, 'broaden our offering' to our customers throughout the UK. That's why, as we continue our journey, our aim is simple: to make every one of life's journeys better! WHSmith are proud to be an inclusive employer, we want our colleagues to feel welcome, and free to be themselves with us.
Feb 17, 2026
Full time
Store Leader - InMotion - WHSmith - Gatwick North Terminal Working hours 30 Hours Fully Flex Our goal is to make every one of life's journeys better and at the heart of this are our people, customers, and partners. You contribute to the success of this by supporting your Multi Site Store Manager in leading the store for continued growth. This role is about making the store a success by supporting your Multi Site Manager, leading your team in the day to day running of the store and creating a team that have a passion for sales and high performance. With a focus on people, operations, and customer service, you will play a vital role in creating a positive environment where everyone can thrive. Airport Requirements: 5 years continuous references - to gain an airport pass you will need to provide 5 years' worth of either employment or education references without any gaps Criminal Records Bureau Check - to be completed by WHSmith if your application is successful Photographic ID i.e. passport or UK Driving Licence What being a Store Leader - InMotion is all about: People: You are the first point of support for your team, making sure they feel confident and capable in their roles. Coaching and developing selling skills, helping your team to feel more confident in promoting products and closing a sale. Ensuring all mandatory training is completed on time and provide new starters with a structured induction to give them the best possible foundation to WHSmith. Role modeling and building a culture where everyone feels valued, included and comfortable being themselves at work. Communicating clearly key business updates, performance metrics and initiatives to the team so they understand what's happening and why it matters. Being a champion for your team by listening to their feedback and ideas and using them to shape SMART action plans. Helping to deliver the group's engagement plan by encouraging open conversations and helping to build a positive atmosphere. Giving in the moment feedback and supporting development plans. Supporting your Multi Site Store Manager to solve problems and keep things moving forward. Driving the sales plan, spotting opportunities for improvement and coming up with practical solutions that help the store succeed. Plan: Supporting your Multi Site Store Manager with all key performance indicators, implementing SMART plans to improve any issues. Promoting a safe working environment by following legal and health and safety guidelines, escalating any risks when required. As the manager in charge, you will lead the key trade routines and empower your colleagues to work productively and efficiently. Leading and planning the implementation of supplier and store activities, ensuring they align with brand and supplier guidelines and are completed to a high standard. Working with your Multi Site Store Manager to put the shrink action plan into practice. Customer: Role modeling great customer service, showing your team how to make every customer interaction positive and helpful whilst managing queues effectively. Spending time on the shopfloor is key to understanding customer needs and coaching the team. Coaching your team to increase sales by focusing on spend per passenger (SPP), average transaction values (ATV) and transaction volumes, making sure everyone knows how their role contributes to the store's success. Maintaining high store standards, creating a great experience for customers. Encouraging your team to take pride in their work and put customers first in everything they do. Gathering customer feedback and sharing it with your MSM to improve customer experience and find opportunities for sales growth. Maintaining professional and proactive relationships with landlords and brand partners, resolving any issues quickly and escalating where necessary. How we reward our teams: We know you'll work hard to make WHSmith a success and keep our customers happy, so as well as your salary, pension scheme, paid annual leave and employee discounts, we'll reward you with a range of deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster. Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing whether physical, mental or financial. About us: WHSmith has a remarkable heritage and we are growing particularly in our airports, hospitals, rail stations and motorway services. Our aim is simple, to offer our products to everyone on any of life's journeys. Our InMotion brand, a leading digital accessories business, continues to grow and develop, offering an amazing customer experience with all the latest tech. We have created great partnerships with the likes of M&S and Costa Coffee, 'broaden our offering' to our customers throughout the UK. That's why, as we continue our journey, our aim is simple: to make every one of life's journeys better! WHSmith are proud to be an inclusive employer, we want our colleagues to feel welcome, and free to be themselves with us.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Inspire a team of designers to craft intuitive, evidence-led experiences across web and app platforms, while nurturing their growth through tailored development. Shape design strategy that aligns with business goals, championing the customer voice and influencing product roadmaps. Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs. Drive innovation through AI tools, design systems, and motion principles, delivering seamless, brand-aligned app-first experiences. Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration. Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys. What you'll bring: Track record in delivering world-class, customer-centred large-scale digital products and services across responsive web and native applications. Experience leading design teams across multiple workloads and complex initiatives Expert-level Figma skills, including scalable templates, advanced prototyping and experience leading large-scale component libraries Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Feb 17, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Inspire a team of designers to craft intuitive, evidence-led experiences across web and app platforms, while nurturing their growth through tailored development. Shape design strategy that aligns with business goals, championing the customer voice and influencing product roadmaps. Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs. Drive innovation through AI tools, design systems, and motion principles, delivering seamless, brand-aligned app-first experiences. Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration. Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys. What you'll bring: Track record in delivering world-class, customer-centred large-scale digital products and services across responsive web and native applications. Experience leading design teams across multiple workloads and complex initiatives Expert-level Figma skills, including scalable templates, advanced prototyping and experience leading large-scale component libraries Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
An exciting opportunity has arisen for a Manager to join a growing Governance Services team in London. The role involves overseeing the day-to-day running of the office, managing the take-on and administration of corporate entities, and leading a Client Services Administrator team. You will manage a portfolio of clients, act as a director and authorised signatory for client entities, and ensure high standards of corporate governance, client service and regulatory compliance. You will also support team development, manage workflows and deadlines, collaborate with Risk and Compliance, and contribute to the ongoing growth and improvement of the business. About you: Experienced Company Secretary with a focus on UK structures Proven people management experience CGI UK Graduate, Affiliated or Fellow Member Background in a law firm or corporate services provider Knowledge of the UK Companies Act Strong organisational, communication and relationship-building skills Experience with the Register of Overseas Entities is desirable but not essential This role offers exposure to complex work within a collaborative and professional environment.
Feb 17, 2026
Full time
An exciting opportunity has arisen for a Manager to join a growing Governance Services team in London. The role involves overseeing the day-to-day running of the office, managing the take-on and administration of corporate entities, and leading a Client Services Administrator team. You will manage a portfolio of clients, act as a director and authorised signatory for client entities, and ensure high standards of corporate governance, client service and regulatory compliance. You will also support team development, manage workflows and deadlines, collaborate with Risk and Compliance, and contribute to the ongoing growth and improvement of the business. About you: Experienced Company Secretary with a focus on UK structures Proven people management experience CGI UK Graduate, Affiliated or Fellow Member Background in a law firm or corporate services provider Knowledge of the UK Companies Act Strong organisational, communication and relationship-building skills Experience with the Register of Overseas Entities is desirable but not essential This role offers exposure to complex work within a collaborative and professional environment.
Horley, Gatwick RH6 0NP, UK Job Description Posted Friday 13 February 2026 at 01:00 Store Leader - InMotion - WHSmith - Gatwick North Terminal Working hours 30 Hours Fully Flex Our goal is to make every one of life's journeys better and at the heart of this are our people, customers, and partners. You contribute to the success of this by supporting your Multi-Site Store Manager in leading the store for continued growth. This role is about making the store a success by supporting your Multi-Site Manager, leading your team in the day to day running of the store and creating a team that have a passion for sales and high performance. With a focus on people, operations, and customer service, you will play a vital role in creating a positive environment where everyone can thrive. Airport Requirements: 5 years continuous references - to gain an airport pass you will need to provide 5 years' worth of either employment or education references without any gaps Criminal Records Bureau Check - to be completed by WHSmith if your application is successful Photographic ID i.e. passport or UK Driving Licence What being a Store Leader - InMotion is all about: People: You are the first point of support for your team, making sure they feel confident and capable in their roles. Coaching and developing selling skills, helping your team to feel more confident in promoting products and closing a sale. Ensuring all mandatory training is completed on time and provide new starters with a structured induction to give them the best possible foundation to WHSmith. Role-modelling and building a culture where everyone feels valued, included and comfortable being themselves at work. Communicating clearly key business updates, performance metrics and initiatives to the team so they understand what's happening and why it matters. Being a champion for your team by listening to their feedback and ideas and using them to shape SMART action plans. Helping to deliver the group's engagement plan by encouraging open conversations and helping to build a positive atmosphere. Giving in the moment feedback and supporting development plans. Supporting your Multi-Site Store Manager to solve problems and keep things moving forward. Driving the sales plan, spotting opportunities for improvement and coming up with practical solutions that help the store succeed. Plan: Supporting your Multi-Site Store Manager with all key performance indicators, implementing SMART plans to improve any issues. Promoting a safe working environment by following legal and health and safety guidelines, escalating any risks when required. As the manager in charge, you will lead the key trade routines and empower your colleagues to work productively and efficiently. Leading and planning the implementation of supplier and store activities, ensuring they align with brand and supplier guidelines and are completed to a high standard. Working with your Multi-Site Store Manager to put the shrink action plan into practice. Customer: Role-modelling great customer service, showing your team how to make every customer interaction positive and helpful whilst managing queues effectively. Spending time on the shopfloor is key to understanding customer needs and coaching the team. Coaching your team to increase sales by focusing on spend per passenger (SPP), average transaction values (ATV) and transaction volumes, making sure everyone knows how their role contributes to the store's success. Maintaining high store standards, creating a great experience for customers. Encouraging your team to take pride in their work and put customers first in everything they do. Gathering customer feedback and sharing it with your MSM to improve customer experience and find opportunities for sales growth. Maintaining professional and proactive relationships with landlords and brand partners, resolving any issues quickly and escalating where necessary. How we reward our teams: We know you'll work hard to make WHSmith a success and keep our customers happy, so as well as your salary, pension scheme, paid annual leave and employee discounts, we'll reward you with a range of deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster. Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing whether physical, mental or financial. About us: WHSmith has a remarkable heritage and we are growing particularly in our airports, hospitals, rail stations and motorway services. Our aim is simple, to offer our products to everyone on any of life's journeys. Our InMotion brand, a leading digital accessories business, continues to grow and develop, offering an amazing customer experience with all the latest tech. We have created great partnerships with the likes of M&S and Costa Coffee, 'broaden our offering' to our customers throughout the UK. That's why, as we continue our journey, our aim is simple: to make every one of life's journeys better! WHSmith are proud to be an inclusive employer, we want our colleagues to feel welcome, and free to be themselves with us. North Terminal, Departures Rd, Horley, Gatwick RH6 0NP, UK,
Feb 17, 2026
Full time
Horley, Gatwick RH6 0NP, UK Job Description Posted Friday 13 February 2026 at 01:00 Store Leader - InMotion - WHSmith - Gatwick North Terminal Working hours 30 Hours Fully Flex Our goal is to make every one of life's journeys better and at the heart of this are our people, customers, and partners. You contribute to the success of this by supporting your Multi-Site Store Manager in leading the store for continued growth. This role is about making the store a success by supporting your Multi-Site Manager, leading your team in the day to day running of the store and creating a team that have a passion for sales and high performance. With a focus on people, operations, and customer service, you will play a vital role in creating a positive environment where everyone can thrive. Airport Requirements: 5 years continuous references - to gain an airport pass you will need to provide 5 years' worth of either employment or education references without any gaps Criminal Records Bureau Check - to be completed by WHSmith if your application is successful Photographic ID i.e. passport or UK Driving Licence What being a Store Leader - InMotion is all about: People: You are the first point of support for your team, making sure they feel confident and capable in their roles. Coaching and developing selling skills, helping your team to feel more confident in promoting products and closing a sale. Ensuring all mandatory training is completed on time and provide new starters with a structured induction to give them the best possible foundation to WHSmith. Role-modelling and building a culture where everyone feels valued, included and comfortable being themselves at work. Communicating clearly key business updates, performance metrics and initiatives to the team so they understand what's happening and why it matters. Being a champion for your team by listening to their feedback and ideas and using them to shape SMART action plans. Helping to deliver the group's engagement plan by encouraging open conversations and helping to build a positive atmosphere. Giving in the moment feedback and supporting development plans. Supporting your Multi-Site Store Manager to solve problems and keep things moving forward. Driving the sales plan, spotting opportunities for improvement and coming up with practical solutions that help the store succeed. Plan: Supporting your Multi-Site Store Manager with all key performance indicators, implementing SMART plans to improve any issues. Promoting a safe working environment by following legal and health and safety guidelines, escalating any risks when required. As the manager in charge, you will lead the key trade routines and empower your colleagues to work productively and efficiently. Leading and planning the implementation of supplier and store activities, ensuring they align with brand and supplier guidelines and are completed to a high standard. Working with your Multi-Site Store Manager to put the shrink action plan into practice. Customer: Role-modelling great customer service, showing your team how to make every customer interaction positive and helpful whilst managing queues effectively. Spending time on the shopfloor is key to understanding customer needs and coaching the team. Coaching your team to increase sales by focusing on spend per passenger (SPP), average transaction values (ATV) and transaction volumes, making sure everyone knows how their role contributes to the store's success. Maintaining high store standards, creating a great experience for customers. Encouraging your team to take pride in their work and put customers first in everything they do. Gathering customer feedback and sharing it with your MSM to improve customer experience and find opportunities for sales growth. Maintaining professional and proactive relationships with landlords and brand partners, resolving any issues quickly and escalating where necessary. How we reward our teams: We know you'll work hard to make WHSmith a success and keep our customers happy, so as well as your salary, pension scheme, paid annual leave and employee discounts, we'll reward you with a range of deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster. Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing whether physical, mental or financial. About us: WHSmith has a remarkable heritage and we are growing particularly in our airports, hospitals, rail stations and motorway services. Our aim is simple, to offer our products to everyone on any of life's journeys. Our InMotion brand, a leading digital accessories business, continues to grow and develop, offering an amazing customer experience with all the latest tech. We have created great partnerships with the likes of M&S and Costa Coffee, 'broaden our offering' to our customers throughout the UK. That's why, as we continue our journey, our aim is simple: to make every one of life's journeys better! WHSmith are proud to be an inclusive employer, we want our colleagues to feel welcome, and free to be themselves with us. North Terminal, Departures Rd, Horley, Gatwick RH6 0NP, UK,
Planner 35k - 38k Stowmarket The planner role in this food business is central to the site operations and a key part of the supply chain from raw materials to retail packing. Good planning experience in the food industry is essential to meet the demands of the site and maximise efficiencies. To thrive in this role, you need to be adaptable, good with numbers and a strong communicator. Working in a medium sized supply chain function, there is a great team ethos on this site and first-class training for future development. More on the business. A food manufacturer with outstanding track record in their product category. An inspiring General manager leading the site who have enviable customer relationships in the industry. Culturally they score high in terms of team focus and clarity around future goals. A fast-paced environment, they have an open and honest communication style. Everyone knows their role and what they are responsible for. Committed to staff development there are structured training plans, opportunities for further education and succession planning to develop your career. The Planner is responsible for: Delivering the daily production plans in conjunction with daily orders to ensure the most accurate and efficient plan is in place. Constant communication with Production teams revisiting demand and the production plan to ensure orders are delivered on time and in full. Managing stock levels and ensuring accurate inventory levels at all times for constant up-to-date visibility of data at all times. Daily communication with suppliers to keep ahead of orders, avoiding any stock supply issues and ensuring levels meet demand. Working closely with logistics and operational teams to ensure efficiency of the operation. What you need to apply: Experience in production planning in fast paced manufacturing. Enjoy working with and able to interpret data. Proficient in Microsoft Office and Excel. Attention to detail - accuracy is essential. Strong communication skills - written and oral. Comfortable in busy, ever-changing environments. Keen to learn and develop with the possibility to progress into further supply chain roles. This business has enjoyed immense success in their chosen product category and the opportunities for a long term future to develop your planning and supply chain knowledge in this team is not to be missed. Send your cv to us today as a next step to progress your career.
Feb 17, 2026
Full time
Planner 35k - 38k Stowmarket The planner role in this food business is central to the site operations and a key part of the supply chain from raw materials to retail packing. Good planning experience in the food industry is essential to meet the demands of the site and maximise efficiencies. To thrive in this role, you need to be adaptable, good with numbers and a strong communicator. Working in a medium sized supply chain function, there is a great team ethos on this site and first-class training for future development. More on the business. A food manufacturer with outstanding track record in their product category. An inspiring General manager leading the site who have enviable customer relationships in the industry. Culturally they score high in terms of team focus and clarity around future goals. A fast-paced environment, they have an open and honest communication style. Everyone knows their role and what they are responsible for. Committed to staff development there are structured training plans, opportunities for further education and succession planning to develop your career. The Planner is responsible for: Delivering the daily production plans in conjunction with daily orders to ensure the most accurate and efficient plan is in place. Constant communication with Production teams revisiting demand and the production plan to ensure orders are delivered on time and in full. Managing stock levels and ensuring accurate inventory levels at all times for constant up-to-date visibility of data at all times. Daily communication with suppliers to keep ahead of orders, avoiding any stock supply issues and ensuring levels meet demand. Working closely with logistics and operational teams to ensure efficiency of the operation. What you need to apply: Experience in production planning in fast paced manufacturing. Enjoy working with and able to interpret data. Proficient in Microsoft Office and Excel. Attention to detail - accuracy is essential. Strong communication skills - written and oral. Comfortable in busy, ever-changing environments. Keen to learn and develop with the possibility to progress into further supply chain roles. This business has enjoyed immense success in their chosen product category and the opportunities for a long term future to develop your planning and supply chain knowledge in this team is not to be missed. Send your cv to us today as a next step to progress your career.
Job Title: Strategic Land Buyer Location: Essex An opportunity has arisen with a well-established, privately owned residential developer with a long-standing track record of delivering high-quality, award-winning homes. The business is known for its collaborative approach, strong values, and commitment to sustainable development, working across both private housing and complex partnership-led schemes. This is a key role within the land team, focused on securing a long-term pipeline of residential development opportunities. The Role As a Strategic Land Buyer / Manager, you will be responsible for identifying, assessing, and securing unconsented land opportunities to support the business's future growth. You will work closely with internal technical, planning, and commercial teams, as well as a wide range of external consultants, to promote sites through the planning process and maximise land value. Key Responsibilities Identify and secure strategic land opportunities for future residential development, primarily via option and promotion agreements. Coordinate land offers, including instructing and reviewing input from planning consultants, engineers, surveyors, and other specialists. Manage relationships with landowners, ensuring clear communication around planning progress, promotion strategy, and key milestones. Develop strong local market knowledge, including planning policy, housing delivery targets, and competitor activity. Work collaboratively with architects, engineers, and cost consultants to optimise layouts, manage risk, and maximise scheme viability. Prepare and present detailed land appraisals, financial models, and reports to support decision-making. Support the wider land team and deputise for the Land Manager when required. Experience, Qualifications & Skills A strong understanding of the UK planning system, planning policy, and spatial strategy. Good knowledge of local planning authorities and regional housing markets. Previous experience in a strategic land, land acquisition, or planning-related role within a housebuilder, land promoter, consultancy, or local authority is highly desirable. Confident communicator with the ability to represent the business professionally with landowners, agents, and stakeholders. Strong analytical and organisational skills, with attention to detail in financial and technical assessments. Proficient in Microsoft Office. Full UK driving licence. Why Apply? This role offers the chance to play a pivotal part in shaping a long-term land pipeline within a respected, values-driven developer. You'll be given exposure to high-quality sites, genuine responsibility, and the opportunity to progress within a stable, forward-thinking organisation. Interested? If you're looking for a new challenge and want to be part of a forward-thinking consultancy, please contact Josh Jones at Penguin Recruitment on (phone number removed) or email (url removed)
Feb 17, 2026
Full time
Job Title: Strategic Land Buyer Location: Essex An opportunity has arisen with a well-established, privately owned residential developer with a long-standing track record of delivering high-quality, award-winning homes. The business is known for its collaborative approach, strong values, and commitment to sustainable development, working across both private housing and complex partnership-led schemes. This is a key role within the land team, focused on securing a long-term pipeline of residential development opportunities. The Role As a Strategic Land Buyer / Manager, you will be responsible for identifying, assessing, and securing unconsented land opportunities to support the business's future growth. You will work closely with internal technical, planning, and commercial teams, as well as a wide range of external consultants, to promote sites through the planning process and maximise land value. Key Responsibilities Identify and secure strategic land opportunities for future residential development, primarily via option and promotion agreements. Coordinate land offers, including instructing and reviewing input from planning consultants, engineers, surveyors, and other specialists. Manage relationships with landowners, ensuring clear communication around planning progress, promotion strategy, and key milestones. Develop strong local market knowledge, including planning policy, housing delivery targets, and competitor activity. Work collaboratively with architects, engineers, and cost consultants to optimise layouts, manage risk, and maximise scheme viability. Prepare and present detailed land appraisals, financial models, and reports to support decision-making. Support the wider land team and deputise for the Land Manager when required. Experience, Qualifications & Skills A strong understanding of the UK planning system, planning policy, and spatial strategy. Good knowledge of local planning authorities and regional housing markets. Previous experience in a strategic land, land acquisition, or planning-related role within a housebuilder, land promoter, consultancy, or local authority is highly desirable. Confident communicator with the ability to represent the business professionally with landowners, agents, and stakeholders. Strong analytical and organisational skills, with attention to detail in financial and technical assessments. Proficient in Microsoft Office. Full UK driving licence. Why Apply? This role offers the chance to play a pivotal part in shaping a long-term land pipeline within a respected, values-driven developer. You'll be given exposure to high-quality sites, genuine responsibility, and the opportunity to progress within a stable, forward-thinking organisation. Interested? If you're looking for a new challenge and want to be part of a forward-thinking consultancy, please contact Josh Jones at Penguin Recruitment on (phone number removed) or email (url removed)
Overview You're a natural teacher and coach, and have a passion for helping others deliver a great in-store Customer experience. Your team responds when you lead, and they want to work hard for you. Reporting to the District Manager, you will be accountable to lead, coach and develop all team members to provide a great in-store Customer experience, and carry out all Company strategies. Your responsibilities will include all aspects of store management, including: execution of Company standards in recruiting, hiring, training, customer service, visual merchandising and store operations. It is all these activities together that will drive sales to maximize profit goals for your store, and lead you and your team to success. Qualifications Demonstrated leadership ability with at least 5 years of experience in a customer facing sales setting At least 5 years retail store management experience Confident and comfortable engaging customers to deliver an elevated experience Motivated to achieve great results because of one's enthusiasm from interacting with customers and athletic products Is resourceful and versatile in responding to changing demands and opportunities in a rapidly changing omni channel retail environment Strong cognitive and mathematical skills, including problem analysis, decision making and financial analysis High level of ethics, values, integrity, and trust Flexible availability - including nights, weekends, and holidays Responsibilities Coaching and motivating your team to inspire top performance and an exceptional customer experience Executing standards in recruiting, hiring, training, guest services, visual merchandising, and store operations Execute plans to drive key performance indicators to maximize profitability Enhance brand loyalty by empowering team to create a natural and personable experience for customers Act as a partner between customers, sales associates, store leadership and corporate business partners Maintains a high level of customer focus and leads by example with clear and engaging communication Ensures visual directives and standards are maintained Passion for teaching associates product knowledge and how to apply their learnings to the customer experience Benefits 28 days holiday - plus an extra day per year for the first 5 years! Associate discount of between 30 - 50% Hapi App - offering discounts & prize draws Employee Assistance Program - Retail Trust WellHub App: Employee wellbeing, discounted gym rates, health apps Company Sick Pay scheme Head Office Internships Striper Ambassador Programme Development Opportunities Address Intu Merry Hill, Un.L99 Brierley Hill, W.Midlands UK DY5-1QX
Feb 17, 2026
Full time
Overview You're a natural teacher and coach, and have a passion for helping others deliver a great in-store Customer experience. Your team responds when you lead, and they want to work hard for you. Reporting to the District Manager, you will be accountable to lead, coach and develop all team members to provide a great in-store Customer experience, and carry out all Company strategies. Your responsibilities will include all aspects of store management, including: execution of Company standards in recruiting, hiring, training, customer service, visual merchandising and store operations. It is all these activities together that will drive sales to maximize profit goals for your store, and lead you and your team to success. Qualifications Demonstrated leadership ability with at least 5 years of experience in a customer facing sales setting At least 5 years retail store management experience Confident and comfortable engaging customers to deliver an elevated experience Motivated to achieve great results because of one's enthusiasm from interacting with customers and athletic products Is resourceful and versatile in responding to changing demands and opportunities in a rapidly changing omni channel retail environment Strong cognitive and mathematical skills, including problem analysis, decision making and financial analysis High level of ethics, values, integrity, and trust Flexible availability - including nights, weekends, and holidays Responsibilities Coaching and motivating your team to inspire top performance and an exceptional customer experience Executing standards in recruiting, hiring, training, guest services, visual merchandising, and store operations Execute plans to drive key performance indicators to maximize profitability Enhance brand loyalty by empowering team to create a natural and personable experience for customers Act as a partner between customers, sales associates, store leadership and corporate business partners Maintains a high level of customer focus and leads by example with clear and engaging communication Ensures visual directives and standards are maintained Passion for teaching associates product knowledge and how to apply their learnings to the customer experience Benefits 28 days holiday - plus an extra day per year for the first 5 years! Associate discount of between 30 - 50% Hapi App - offering discounts & prize draws Employee Assistance Program - Retail Trust WellHub App: Employee wellbeing, discounted gym rates, health apps Company Sick Pay scheme Head Office Internships Striper Ambassador Programme Development Opportunities Address Intu Merry Hill, Un.L99 Brierley Hill, W.Midlands UK DY5-1QX
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Inspire a team of designers to craft intuitive, evidence-led experiences across web and app platforms, while nurturing their growth through tailored development. Shape design strategy that aligns with business goals, championing the customer voice and influencing product roadmaps. Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs. Drive innovation through AI tools, design systems, and motion principles, delivering seamless, brand-aligned app-first experiences. Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration. Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys. What you'll bring: Track record in delivering world-class, customer-centred large-scale digital products and services across responsive web and native applications. Experience leading design teams across multiple workloads and complex initiatives Expert-level Figma skills, including scalable templates, advanced prototyping and experience leading large-scale component libraries Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Feb 17, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Inspire a team of designers to craft intuitive, evidence-led experiences across web and app platforms, while nurturing their growth through tailored development. Shape design strategy that aligns with business goals, championing the customer voice and influencing product roadmaps. Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs. Drive innovation through AI tools, design systems, and motion principles, delivering seamless, brand-aligned app-first experiences. Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration. Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys. What you'll bring: Track record in delivering world-class, customer-centred large-scale digital products and services across responsive web and native applications. Experience leading design teams across multiple workloads and complex initiatives Expert-level Figma skills, including scalable templates, advanced prototyping and experience leading large-scale component libraries Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Inspire a team of designers to craft intuitive, evidence-led experiences across web and app platforms, while nurturing their growth through tailored development. Shape design strategy that aligns with business goals, championing the customer voice and influencing product roadmaps. Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs. Drive innovation through AI tools, design systems, and motion principles, delivering seamless, brand-aligned app-first experiences. Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration. Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys. What you'll bring: Track record in delivering world-class, customer-centred large-scale digital products and services across responsive web and native applications. Experience leading design teams across multiple workloads and complex initiatives Expert-level Figma skills, including scalable templates, advanced prototyping and experience leading large-scale component libraries Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Feb 17, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Inspire a team of designers to craft intuitive, evidence-led experiences across web and app platforms, while nurturing their growth through tailored development. Shape design strategy that aligns with business goals, championing the customer voice and influencing product roadmaps. Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs. Drive innovation through AI tools, design systems, and motion principles, delivering seamless, brand-aligned app-first experiences. Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration. Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys. What you'll bring: Track record in delivering world-class, customer-centred large-scale digital products and services across responsive web and native applications. Experience leading design teams across multiple workloads and complex initiatives Expert-level Figma skills, including scalable templates, advanced prototyping and experience leading large-scale component libraries Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Location: UK based with the option for remote working. This role requires attendance at the London Head Office, SW1, to fulfil operational requirements. The number of days onsite per week will vary from 1-4 days as required. Salary: £46,000-£51,000 Benefits: Yearly performance related pay, generous leave, 4 wellbeing days per year, eligible for the Civil Service pension scheme option - employer contribution up to 28.97% and more. Contract: Fixed Term - 12 Months. This is a maternity leave cover. Working Pattern: Full-time: WFD will consider flexible working arrangements, including, job share, compressed hours, part time, flexitime. The International Operations Manager is a core and business critical role within the Operations Team, providing management-level delivery on procurement, security and travel, compliance and maintenance and management of core operational frameworks to support our global network. Top line activities for this role include Day-to-day management of security risk management: focal point for non-digital programme-related risks Accountable for operational policies and frameworks ensuring consistent application and compliance Office opening and closure process lead - legal and compliance (operational), and safety and security aspects Registration and ongoing compliance processes in the UK and across the network Procurement service contracts lead for travel and accommodation, office equipment and supplies, security, and insurance at the centre, and ensure country office suitability. We are looking for the following Demonstrated experience in a comparative role. Proven track record of strong leadership and cross-cultural communications skills. Experience in cross-departmental collaboration, effectively engaging with both junior and senior-level audiences. Project management experience and/or qualifications (e.g. Prince2, PMD Pro) Experience in policy and process development, including the ability to design, implement, and evaluate comprehensive policies and procedures to improve efficiency. Excellent understanding of business processes including the outsource of procured services. Experience of procurement procedures. Experience with administering Learning Management Systems (LMS), such as Moodle. Excellent time management, including ability to prioritise tasks and working to deadlines. Strong interpersonal skills and the ability to foster good working relationships. Well-developed oral and written communication skills. Experience providing user support ideally to remote teams. Good technical knowledge of Microsoft 365 Platform (SharePoint, Teams, Office 365) Experience using client management systems (CRM). Experience of safety and security risk management. To apply by 3rd March 2026 via CV and Cover Letter visit our website.
Feb 17, 2026
Full time
Location: UK based with the option for remote working. This role requires attendance at the London Head Office, SW1, to fulfil operational requirements. The number of days onsite per week will vary from 1-4 days as required. Salary: £46,000-£51,000 Benefits: Yearly performance related pay, generous leave, 4 wellbeing days per year, eligible for the Civil Service pension scheme option - employer contribution up to 28.97% and more. Contract: Fixed Term - 12 Months. This is a maternity leave cover. Working Pattern: Full-time: WFD will consider flexible working arrangements, including, job share, compressed hours, part time, flexitime. The International Operations Manager is a core and business critical role within the Operations Team, providing management-level delivery on procurement, security and travel, compliance and maintenance and management of core operational frameworks to support our global network. Top line activities for this role include Day-to-day management of security risk management: focal point for non-digital programme-related risks Accountable for operational policies and frameworks ensuring consistent application and compliance Office opening and closure process lead - legal and compliance (operational), and safety and security aspects Registration and ongoing compliance processes in the UK and across the network Procurement service contracts lead for travel and accommodation, office equipment and supplies, security, and insurance at the centre, and ensure country office suitability. We are looking for the following Demonstrated experience in a comparative role. Proven track record of strong leadership and cross-cultural communications skills. Experience in cross-departmental collaboration, effectively engaging with both junior and senior-level audiences. Project management experience and/or qualifications (e.g. Prince2, PMD Pro) Experience in policy and process development, including the ability to design, implement, and evaluate comprehensive policies and procedures to improve efficiency. Excellent understanding of business processes including the outsource of procured services. Experience of procurement procedures. Experience with administering Learning Management Systems (LMS), such as Moodle. Excellent time management, including ability to prioritise tasks and working to deadlines. Strong interpersonal skills and the ability to foster good working relationships. Well-developed oral and written communication skills. Experience providing user support ideally to remote teams. Good technical knowledge of Microsoft 365 Platform (SharePoint, Teams, Office 365) Experience using client management systems (CRM). Experience of safety and security risk management. To apply by 3rd March 2026 via CV and Cover Letter visit our website.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Inspire a team of designers to craft intuitive, evidence-led experiences across web and app platforms, while nurturing their growth through tailored development. Shape design strategy that aligns with business goals, championing the customer voice and influencing product roadmaps. Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs. Drive innovation through AI tools, design systems, and motion principles, delivering seamless, brand-aligned app-first experiences. Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration. Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys. What you'll bring: Track record in delivering world-class, customer-centred large-scale digital products and services across responsive web and native applications. Experience leading design teams across multiple workloads and complex initiatives Expert-level Figma skills, including scalable templates, advanced prototyping and experience leading large-scale component libraries Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Feb 17, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Inspire a team of designers to craft intuitive, evidence-led experiences across web and app platforms, while nurturing their growth through tailored development. Shape design strategy that aligns with business goals, championing the customer voice and influencing product roadmaps. Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs. Drive innovation through AI tools, design systems, and motion principles, delivering seamless, brand-aligned app-first experiences. Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration. Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys. What you'll bring: Track record in delivering world-class, customer-centred large-scale digital products and services across responsive web and native applications. Experience leading design teams across multiple workloads and complex initiatives Expert-level Figma skills, including scalable templates, advanced prototyping and experience leading large-scale component libraries Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Inspire a team of designers to craft intuitive, evidence-led experiences across web and app platforms, while nurturing their growth through tailored development. Shape design strategy that aligns with business goals, championing the customer voice and influencing product roadmaps. Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs. Drive innovation through AI tools, design systems, and motion principles, delivering seamless, brand-aligned app-first experiences. Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration. Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys. What you'll bring: Track record in delivering world-class, customer-centred large-scale digital products and services across responsive web and native applications. Experience leading design teams across multiple workloads and complex initiatives Expert-level Figma skills, including scalable templates, advanced prototyping and experience leading large-scale component libraries Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Feb 17, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Inspire a team of designers to craft intuitive, evidence-led experiences across web and app platforms, while nurturing their growth through tailored development. Shape design strategy that aligns with business goals, championing the customer voice and influencing product roadmaps. Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs. Drive innovation through AI tools, design systems, and motion principles, delivering seamless, brand-aligned app-first experiences. Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration. Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys. What you'll bring: Track record in delivering world-class, customer-centred large-scale digital products and services across responsive web and native applications. Experience leading design teams across multiple workloads and complex initiatives Expert-level Figma skills, including scalable templates, advanced prototyping and experience leading large-scale component libraries Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
In this pivotal role as Prospect Research Manager at Diabetes UK, you will lead on managing prospect research, pipeline development, and adhere to best practice across income streams with a clear strategy that focuses on sourcing prospective high value donors to fund key strategic ambitions. One in 15 of us is now living with diabetes. Together, we have the opportunity to change this for the next generation. We are looking for someone who is a strategic thinker, analytical, organised in their approach and who can demonstrate accuracy and attention to detail in their work. Join us and be part of something truly transformational as we change the narrative around diabetes and create a more inclusive world.
Feb 17, 2026
Full time
In this pivotal role as Prospect Research Manager at Diabetes UK, you will lead on managing prospect research, pipeline development, and adhere to best practice across income streams with a clear strategy that focuses on sourcing prospective high value donors to fund key strategic ambitions. One in 15 of us is now living with diabetes. Together, we have the opportunity to change this for the next generation. We are looking for someone who is a strategic thinker, analytical, organised in their approach and who can demonstrate accuracy and attention to detail in their work. Join us and be part of something truly transformational as we change the narrative around diabetes and create a more inclusive world.
Children's Home Registered Manager Company : Area Camden Location : London Contract Type : Full-time Salary : Up to £56,600 (includes bonuses) Specific Hours : 40 hours per week Area Camden are a Good Ofsted regulated business and we are now looking for an experienced, enthusiastic, dedicated, professional Registered Manager for our 3 bed children's home in London . We are seeking someone with a minimum of 2-3 years' management experience and experience of working with young people aged 11-17 who exhibit challenging behaviour. As a company we put our young people first and believe in providing a positive environment where they can grow to their full potential and so the right person would share our values and ethos. We work closely with other appropriate agencies and professionals and the quality and professionalism of our staff is therefore of paramount importance. Main Purpose of Role: Registered Managers are accountable for delivering high quality care to the children and young people resident within the home. This means that they are responsible for delivery of all care services, as well as the strategic planning for developments within the home, and all day to day management matters. They will demonstrate the ability to build on the principles and practice standards expected at Area Camden and proactively contribute to the continuous improvement of childcare standards at Area Camden. Registered Managers are responsible for delivering childcare that is focussed on obtaining the best outcomes for each child and young person within the home. Consequently, they are expected to demonstrate practical leadership in childcare, as well as organise and support staff to provide the best possible care for each young person. This involves being personally available, as well as the supervision and mentoring of staff, organisation of work patterns, and facilitation of care focussed training, and accessing of appropriate services to support the childcare practices within the home The ideal candidate would have an NVQ level 5 in Management and a minimum NVQ level 3 Caring for Children and Young People. Experience of managing staff, excellent written and verbal communication skills and leadership skills are essential qualities. Knowledge of the Children's Act 1989 and Care Standards Act 2000 relating to Children's Homes Regulations is required along with safeguarding procedures. While the home manager is employed for 40 per week, they are expected to arrange their own work rota which may involve evening, weekend and night shifts duties. The home manager is wholly responsible for ensuring an appropriate staff presence to meet the childcare needs of the children and young people in the home. The post is subject to a six month probationary period. Annual leave is 28 days per annum this includes Bank Holidays. The company has a government workplace pension scheme which can be joined following successful completion of probation period. A mobile phone is available. Ofsted Bonuses- £3000 for an Outstanding report, £1500 for a Good report Full Occupancy Bonus- £300 per month A company car or a travel Allowance of £3000 The post is subject to three months' notice on either side other than for disciplinary or malpractice issues. Local parking permit The successful candidate will need to be approved by the appropriate statutory body. Ofsted Person Specification - Registered Manager If you feel you have the level of desired commitment, passion, experience, qualifications and you can match all of the criteria for the post, please apply by submitting your CV and intent of interest to us. Area Camden is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates. The company is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. Successful applicants will be subject to a DBS check at enhanced level if successful for the position. PandoLogic. Category:Personal Care,
Feb 17, 2026
Full time
Children's Home Registered Manager Company : Area Camden Location : London Contract Type : Full-time Salary : Up to £56,600 (includes bonuses) Specific Hours : 40 hours per week Area Camden are a Good Ofsted regulated business and we are now looking for an experienced, enthusiastic, dedicated, professional Registered Manager for our 3 bed children's home in London . We are seeking someone with a minimum of 2-3 years' management experience and experience of working with young people aged 11-17 who exhibit challenging behaviour. As a company we put our young people first and believe in providing a positive environment where they can grow to their full potential and so the right person would share our values and ethos. We work closely with other appropriate agencies and professionals and the quality and professionalism of our staff is therefore of paramount importance. Main Purpose of Role: Registered Managers are accountable for delivering high quality care to the children and young people resident within the home. This means that they are responsible for delivery of all care services, as well as the strategic planning for developments within the home, and all day to day management matters. They will demonstrate the ability to build on the principles and practice standards expected at Area Camden and proactively contribute to the continuous improvement of childcare standards at Area Camden. Registered Managers are responsible for delivering childcare that is focussed on obtaining the best outcomes for each child and young person within the home. Consequently, they are expected to demonstrate practical leadership in childcare, as well as organise and support staff to provide the best possible care for each young person. This involves being personally available, as well as the supervision and mentoring of staff, organisation of work patterns, and facilitation of care focussed training, and accessing of appropriate services to support the childcare practices within the home The ideal candidate would have an NVQ level 5 in Management and a minimum NVQ level 3 Caring for Children and Young People. Experience of managing staff, excellent written and verbal communication skills and leadership skills are essential qualities. Knowledge of the Children's Act 1989 and Care Standards Act 2000 relating to Children's Homes Regulations is required along with safeguarding procedures. While the home manager is employed for 40 per week, they are expected to arrange their own work rota which may involve evening, weekend and night shifts duties. The home manager is wholly responsible for ensuring an appropriate staff presence to meet the childcare needs of the children and young people in the home. The post is subject to a six month probationary period. Annual leave is 28 days per annum this includes Bank Holidays. The company has a government workplace pension scheme which can be joined following successful completion of probation period. A mobile phone is available. Ofsted Bonuses- £3000 for an Outstanding report, £1500 for a Good report Full Occupancy Bonus- £300 per month A company car or a travel Allowance of £3000 The post is subject to three months' notice on either side other than for disciplinary or malpractice issues. Local parking permit The successful candidate will need to be approved by the appropriate statutory body. Ofsted Person Specification - Registered Manager If you feel you have the level of desired commitment, passion, experience, qualifications and you can match all of the criteria for the post, please apply by submitting your CV and intent of interest to us. Area Camden is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates. The company is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. Successful applicants will be subject to a DBS check at enhanced level if successful for the position. PandoLogic. Category:Personal Care,
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Inspire a team of designers to craft intuitive, evidence-led experiences across web and app platforms, while nurturing their growth through tailored development. Shape design strategy that aligns with business goals, championing the customer voice and influencing product roadmaps. Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs. Drive innovation through AI tools, design systems, and motion principles, delivering seamless, brand-aligned app-first experiences. Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration. Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys. What you'll bring: Track record in delivering world-class, customer-centred large-scale digital products and services across responsive web and native applications. Experience leading design teams across multiple workloads and complex initiatives Expert-level Figma skills, including scalable templates, advanced prototyping and experience leading large-scale component libraries Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Feb 17, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Inspire a team of designers to craft intuitive, evidence-led experiences across web and app platforms, while nurturing their growth through tailored development. Shape design strategy that aligns with business goals, championing the customer voice and influencing product roadmaps. Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs. Drive innovation through AI tools, design systems, and motion principles, delivering seamless, brand-aligned app-first experiences. Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration. Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys. What you'll bring: Track record in delivering world-class, customer-centred large-scale digital products and services across responsive web and native applications. Experience leading design teams across multiple workloads and complex initiatives Expert-level Figma skills, including scalable templates, advanced prototyping and experience leading large-scale component libraries Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
