Location: Kingston upon Thames Salary: Competitive package Contract type: Permanent, full-timerole Please note: Appointment to this role is subject to a satisfactory Enhanced Disclosure and Barring Service (DBS) check. We are on the lookout for a driven, energetic, and proactive Senior Resident Liaison Officer to take a leading role in supporting our Resident Liaison Officer team. If you enjoy working with people, building trust, are approachable, tactful, and diplomatic and if you thrive in being part of a dynamic, fast-paced environment, we'd love to hear from you. As a Senior Resident Liaison Officer, you will work closely with our Resident Liaison Manager and play a key role in strengthening our day-to-day operations by supporting our Resident Liaison Officers across the business, ensuring to meet regularly, in person, to align on processes and best practices. The ideal candidate is someone with a minimum of two years of continuous experience in a Resident Liaison Officer role, as well as experience in Customer Engagement and improving Customer Satisfaction. Main Objectives of the role Monitor and identify training and development opportunities for the Resident Liaison Officer team Support the design and implementation of the onboarding training program for the new Resident Liaison Officers, making sure everyone goes through the appropriate training as part of their induction Making sure that new as well as existing Resident Liaison Officers across the organisation are trained and follow the company's processes in a consistent manner To ensure that residents have the best possible experience with PiLON, whilst making sure that project compliance and residents' satisfaction KPIs are met Work collaboratively as part of the site team to deliver the required services in line with the contract requirements, following company policy and procedures Drive the continuous improvement of end-to-end processes related to clients' and residents' interaction Do you have what it takes? Great communication and stakeholder management skills, collaborative approach, with a natural style that builds a strong team and network Ability to work at a pace and respond quickly to changing demands and priorities Knowledge of administration, methods of reporting and Key Performance Indicators A proven understanding of Customer Care with particular reference to vulnerable people is essential First Class communication skills; must be able to influence and communicate very confidently both verbally and in writing, at all levels, is essential Proactive, with the ability to deal with issues and complaints in a calm and professional manner Why work with us? Here are some of the brilliant benefits you could get as a Senior Resident Liaison Officer 23 days of holiday per year, excluding Bank Holidays (+ get more days with length of service) Up to £2,000 reward for successful recommendations as part of our referral scheme Significant savings on daily shopping through our benefits portal A welcoming office, snacks, beverages, friendly colleagues and team socials throughout the year A supportive culture and a great team with exceptional talent and experience Trained Mental Health First Aiders support Annual training budget so you can focus on your personal and professional development and much more About us With over 20 years of success behind us, PiLON began an exciting new chapter in 2024 as part of the United Infrastructure Group. This growth means more opportunity, broader expertise, and long-term stability for our teams - and a stronger platform for people to build lasting careers. We specialise in planned maintenance and refurbishment within the social housing sector and are known for delivering high-quality work with care, consistency, and respect for the communities we serve. At PiLON, we don't just hire for skills - we hire for attitude, potential, and values. We actively welcome people from a wide range of backgrounds, knowing that diverse teams perform better and create better outcomes. Our commitment to inclusion is reflected in our membership of the Black Professionals in Construction Network, supporting positive change across the built environment. If you're reliable, motivated, and looking for a role where your work genuinely matters, PiLON offers a supportive environment, opportunities to develop, and the chance to be proud of what you do every day.
Apr 04, 2026
Full time
Location: Kingston upon Thames Salary: Competitive package Contract type: Permanent, full-timerole Please note: Appointment to this role is subject to a satisfactory Enhanced Disclosure and Barring Service (DBS) check. We are on the lookout for a driven, energetic, and proactive Senior Resident Liaison Officer to take a leading role in supporting our Resident Liaison Officer team. If you enjoy working with people, building trust, are approachable, tactful, and diplomatic and if you thrive in being part of a dynamic, fast-paced environment, we'd love to hear from you. As a Senior Resident Liaison Officer, you will work closely with our Resident Liaison Manager and play a key role in strengthening our day-to-day operations by supporting our Resident Liaison Officers across the business, ensuring to meet regularly, in person, to align on processes and best practices. The ideal candidate is someone with a minimum of two years of continuous experience in a Resident Liaison Officer role, as well as experience in Customer Engagement and improving Customer Satisfaction. Main Objectives of the role Monitor and identify training and development opportunities for the Resident Liaison Officer team Support the design and implementation of the onboarding training program for the new Resident Liaison Officers, making sure everyone goes through the appropriate training as part of their induction Making sure that new as well as existing Resident Liaison Officers across the organisation are trained and follow the company's processes in a consistent manner To ensure that residents have the best possible experience with PiLON, whilst making sure that project compliance and residents' satisfaction KPIs are met Work collaboratively as part of the site team to deliver the required services in line with the contract requirements, following company policy and procedures Drive the continuous improvement of end-to-end processes related to clients' and residents' interaction Do you have what it takes? Great communication and stakeholder management skills, collaborative approach, with a natural style that builds a strong team and network Ability to work at a pace and respond quickly to changing demands and priorities Knowledge of administration, methods of reporting and Key Performance Indicators A proven understanding of Customer Care with particular reference to vulnerable people is essential First Class communication skills; must be able to influence and communicate very confidently both verbally and in writing, at all levels, is essential Proactive, with the ability to deal with issues and complaints in a calm and professional manner Why work with us? Here are some of the brilliant benefits you could get as a Senior Resident Liaison Officer 23 days of holiday per year, excluding Bank Holidays (+ get more days with length of service) Up to £2,000 reward for successful recommendations as part of our referral scheme Significant savings on daily shopping through our benefits portal A welcoming office, snacks, beverages, friendly colleagues and team socials throughout the year A supportive culture and a great team with exceptional talent and experience Trained Mental Health First Aiders support Annual training budget so you can focus on your personal and professional development and much more About us With over 20 years of success behind us, PiLON began an exciting new chapter in 2024 as part of the United Infrastructure Group. This growth means more opportunity, broader expertise, and long-term stability for our teams - and a stronger platform for people to build lasting careers. We specialise in planned maintenance and refurbishment within the social housing sector and are known for delivering high-quality work with care, consistency, and respect for the communities we serve. At PiLON, we don't just hire for skills - we hire for attitude, potential, and values. We actively welcome people from a wide range of backgrounds, knowing that diverse teams perform better and create better outcomes. Our commitment to inclusion is reflected in our membership of the Black Professionals in Construction Network, supporting positive change across the built environment. If you're reliable, motivated, and looking for a role where your work genuinely matters, PiLON offers a supportive environment, opportunities to develop, and the chance to be proud of what you do every day.
Community Growth Manager/ community development manager High Education This is a new and exclusive opportunity for a Community Growth Manager/ community development manager to join this Higher Education business as they are expanding their online community Role details Title: Community Growth Manager/ community development manager Location: fully remote role, with occasional travel for events Employer: click apply for full job details
Apr 04, 2026
Full time
Community Growth Manager/ community development manager High Education This is a new and exclusive opportunity for a Community Growth Manager/ community development manager to join this Higher Education business as they are expanding their online community Role details Title: Community Growth Manager/ community development manager Location: fully remote role, with occasional travel for events Employer: click apply for full job details
A total cash package of up to £110,000 comprising of a base salary of £82,005 We are a dynamic consulting firm, focused on delivering sustainable change. We ensure our clients succeed in their long-term goals by helping them turn their strategy into action through exceptional delivery and a commitment to establishing a culture of change. Clients like what we do and how we work, and we are looking for people to join the Moorhouse team. We pride ourselves on being proactive, collaborative, and straightforward team players. We work efficiently and collaboratively as a team and both honesty and integrity are key to this. In return you will be part of a supportive and high-performing team that shares the workload, looks after each other and celebrates success together. You can be assured of an exciting opportunity that will help you grow your skills through meaningful challenges and equip you with skills, experience and knowledge that can help organisations respond to the turbulence, change and opportunity that will define the future of work. We encourage behaviours that promote transparency, collaboration and achievement of shared goals. Data Science at Moorhouse Our Data Science capability is a growing and strategically significant part of Moorhouse. We help organisations unlock the value of their data by combining deep technical expertise with the consulting skills needed to drive real-world change. Our team works across the full data and analytics lifecycle,from defining strategy and enabling data-driven cultures, to building advanced analytical models and delivering digital products that embed predictive insight into everyday decision-making. We partner with clients across multiple sectors, including healthcare, energy and utilities, life sciences, financial services and TMT. Much of our work today focuses on developing and deploying analytical tools and web-based products that deliver forecasting, optimisation, and automated insight. Our projects span machine learning, statistical modelling, data engineering, data visualisation and MLOps, always with a focus on driving tangible business outcomes. As demand for digital and AI-enabled transformation continues to grow, our Data Science team is expandingand contributing to some of the most impactful programmes across the firm. Responsibilities Why join the Data Science team at Moorhouse? We are seeking a hands-on, technically focused Manager to join the Data Science function, who will lead the delivery of complex data science and digital product projects. While there will be opportunities to contribute to business growth and propositions, the key component of this role is strong technical delivery : architecting solutions, guiding teams, and ensuring the highest-quality output. This role complements another Manager in the team who is focused on proposition development and commercial growth. You will bring the deep engineering and delivery expertise necessary to ensure our solutions are robust, scalable and production-ready. In this role, you will have the opportunity to: Lead complex end-to-end delivery of data science and digital product solutions Lead the delivery of high-impact projects involving machine learning, forecasting, optimisation and data-driven digital products. Design and architect analytical solutions, including modelling approaches, data pipelines, integration patterns and deployment frameworks. Promote delivery excellence, engineering discipline and best-practice coding standards across teams. Be the technical leadership on DevOps/MLOps Implement and embed CI/CD pipelines, automated testing frameworks, containerisation and monitoring. Guide cloud architecture and infrastructure-as-code approaches (AWS, Azure, GCP). Encourage best practices for operationalising machine learning models at scale. Lead multidisciplinary teams with confidence Coach, mentor and support junior team members, ensuring they deliver high-quality technical work. Foster engineering maturity and support the development of technical capability across the team. Engage with senior stakeholders Translate technical detail into actionable insights and recommendations for clients. Build trusted relationships with leaders across multiple sectors. Support commercial and proposition development Provide technical input into proposals and bids. Contribute to refining our Data Science and AI propositions. Essential skills What are we looking for? We are seeking candidates with 6-8+ years of experience in data science, data engineering, analytics or AI product delivery, with a strong emphasis on hands-on technical leadership. Deep Technical Delivery Expertise Advanced proficiency in Python and SQL ; experience designing and delivering production-grade solutions. Operationalisation of machine learning models, forecasting tools, optimisation algorithms or analytical applications. Experience designing data pipelines, ETL workflows, APIs and data integration approaches. Automated testing (unit, integration, data validation, ML testing) Infrastructure-as-code (Terraform, ARM, CloudFormation) Monitoring and observability Experience with cloud ecosystems (Azure, AWS, GCP, Snowflake, Databricks). Strong understanding of software engineering fundamentals and modern development practices. Leadership & Consulting Capability Proven ability to lead delivery of complex technical programmes. Strong people leadership and mentoring capabilities. Excellent communication skills and ability to engage senior stakeholders. Collaborative mindset and commitment to high-quality client delivery. What we can offer you: A total cash package of up to £110,000 comprising of a base salary of £82,005 and a combination of personal and company bonuses that are paid every six months. 25 days annual leave increasing by one day for every full year of service to a maximum of 30 days with the option to buy or sell up to five days of annual leave per year. Life Assurance, Private Medical Insurance, Group Personal Pension Scheme and a range of discounted lifestyle and well-being benefits through Perkbox. A culture where you will not need to compete with others because of promotion quotas or the typical distribution curves that govern performance management in other organisations. We recognise and reward performance consistently and transparently across the firm so that everyone knows where they stand. We offer flexible working arrangements with our offices near Liverpool Street although you can expect to spend some time as part of a team onUKclient sites.Wesupport flexibility wherever possible. Moorhouse is proud to be an equal opportunities employer, and our values underpin a working environment that is inclusive for all those who work for us. We encourage people to bring their whole selves to work, contribute ideas, take the initiative and be responsible for their impact on others internally and externally. We value your privacy
Apr 04, 2026
Full time
A total cash package of up to £110,000 comprising of a base salary of £82,005 We are a dynamic consulting firm, focused on delivering sustainable change. We ensure our clients succeed in their long-term goals by helping them turn their strategy into action through exceptional delivery and a commitment to establishing a culture of change. Clients like what we do and how we work, and we are looking for people to join the Moorhouse team. We pride ourselves on being proactive, collaborative, and straightforward team players. We work efficiently and collaboratively as a team and both honesty and integrity are key to this. In return you will be part of a supportive and high-performing team that shares the workload, looks after each other and celebrates success together. You can be assured of an exciting opportunity that will help you grow your skills through meaningful challenges and equip you with skills, experience and knowledge that can help organisations respond to the turbulence, change and opportunity that will define the future of work. We encourage behaviours that promote transparency, collaboration and achievement of shared goals. Data Science at Moorhouse Our Data Science capability is a growing and strategically significant part of Moorhouse. We help organisations unlock the value of their data by combining deep technical expertise with the consulting skills needed to drive real-world change. Our team works across the full data and analytics lifecycle,from defining strategy and enabling data-driven cultures, to building advanced analytical models and delivering digital products that embed predictive insight into everyday decision-making. We partner with clients across multiple sectors, including healthcare, energy and utilities, life sciences, financial services and TMT. Much of our work today focuses on developing and deploying analytical tools and web-based products that deliver forecasting, optimisation, and automated insight. Our projects span machine learning, statistical modelling, data engineering, data visualisation and MLOps, always with a focus on driving tangible business outcomes. As demand for digital and AI-enabled transformation continues to grow, our Data Science team is expandingand contributing to some of the most impactful programmes across the firm. Responsibilities Why join the Data Science team at Moorhouse? We are seeking a hands-on, technically focused Manager to join the Data Science function, who will lead the delivery of complex data science and digital product projects. While there will be opportunities to contribute to business growth and propositions, the key component of this role is strong technical delivery : architecting solutions, guiding teams, and ensuring the highest-quality output. This role complements another Manager in the team who is focused on proposition development and commercial growth. You will bring the deep engineering and delivery expertise necessary to ensure our solutions are robust, scalable and production-ready. In this role, you will have the opportunity to: Lead complex end-to-end delivery of data science and digital product solutions Lead the delivery of high-impact projects involving machine learning, forecasting, optimisation and data-driven digital products. Design and architect analytical solutions, including modelling approaches, data pipelines, integration patterns and deployment frameworks. Promote delivery excellence, engineering discipline and best-practice coding standards across teams. Be the technical leadership on DevOps/MLOps Implement and embed CI/CD pipelines, automated testing frameworks, containerisation and monitoring. Guide cloud architecture and infrastructure-as-code approaches (AWS, Azure, GCP). Encourage best practices for operationalising machine learning models at scale. Lead multidisciplinary teams with confidence Coach, mentor and support junior team members, ensuring they deliver high-quality technical work. Foster engineering maturity and support the development of technical capability across the team. Engage with senior stakeholders Translate technical detail into actionable insights and recommendations for clients. Build trusted relationships with leaders across multiple sectors. Support commercial and proposition development Provide technical input into proposals and bids. Contribute to refining our Data Science and AI propositions. Essential skills What are we looking for? We are seeking candidates with 6-8+ years of experience in data science, data engineering, analytics or AI product delivery, with a strong emphasis on hands-on technical leadership. Deep Technical Delivery Expertise Advanced proficiency in Python and SQL ; experience designing and delivering production-grade solutions. Operationalisation of machine learning models, forecasting tools, optimisation algorithms or analytical applications. Experience designing data pipelines, ETL workflows, APIs and data integration approaches. Automated testing (unit, integration, data validation, ML testing) Infrastructure-as-code (Terraform, ARM, CloudFormation) Monitoring and observability Experience with cloud ecosystems (Azure, AWS, GCP, Snowflake, Databricks). Strong understanding of software engineering fundamentals and modern development practices. Leadership & Consulting Capability Proven ability to lead delivery of complex technical programmes. Strong people leadership and mentoring capabilities. Excellent communication skills and ability to engage senior stakeholders. Collaborative mindset and commitment to high-quality client delivery. What we can offer you: A total cash package of up to £110,000 comprising of a base salary of £82,005 and a combination of personal and company bonuses that are paid every six months. 25 days annual leave increasing by one day for every full year of service to a maximum of 30 days with the option to buy or sell up to five days of annual leave per year. Life Assurance, Private Medical Insurance, Group Personal Pension Scheme and a range of discounted lifestyle and well-being benefits through Perkbox. A culture where you will not need to compete with others because of promotion quotas or the typical distribution curves that govern performance management in other organisations. We recognise and reward performance consistently and transparently across the firm so that everyone knows where they stand. We offer flexible working arrangements with our offices near Liverpool Street although you can expect to spend some time as part of a team onUKclient sites.Wesupport flexibility wherever possible. Moorhouse is proud to be an equal opportunities employer, and our values underpin a working environment that is inclusive for all those who work for us. We encourage people to bring their whole selves to work, contribute ideas, take the initiative and be responsible for their impact on others internally and externally. We value your privacy
CRF Administrator Go back University College London Hospitals NHS Foundation Trust The closing date is 07 April 2026 The NIHR UCLH Clinical Research Facility UCLH is a well-established Clinical Research Facility (CRF) covering two sites. The Leonard Wolfson Experimental Neurology Centre is a dedicated neuroscience experimental medicine facility at the National Hospital for Neurology and Neurosurgery (NHNN) at Queen Square (QS); and the NIHR UCLH Clinical Research Facility is a comprehensive Cancer and Medical research facility on the Bloomsbury campus (BC) at Tottenham Court Road. We are looking to recruit a self-motivated and enthusiastic Administrator to work in the reception of our Clinical Research Facility based at The Leonard Wolfson Experimental Neurology Centre at the NHNN. Main duties of the job An exciting opportunity has risen within the CRF to join as an Administrator to provide comprehensive administrative support to the Clinical Research Facility. We are seeking a highly professional and detail-oriented Administrator to join our clinical research team. This pivotal role requires exceptional organisational and interpersonal skills to ensure smooth administrative operations and provide a welcoming environment for patients, clinical staff, and visitors. The post would involve working on the reception, checking-in patients and booking their follow-ups as well as providing support to the overall smooth running of day-to-day clinics. This is a fixed-term contract of 1 year to cover maternity leave. About us University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research. We provide first-class acute and specialist services across eight sites: University College Hospital (incorporating the Elizabeth Garrett Anderson Wing) National Hospital for Neurology and Neurosurgery Royal National ENT and Eastman Dental Hospitals University College Hospital Grafton Way Building Royal London Hospital for Integrated Medicine University College Hospital Macmillan Cancer Centre The Hospital for Tropical Diseases University College Hospital at Westmoreland Street We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women's health and the treatment of cancer, infection, neurological,gastrointestinaland oral disease. It has world class support services including critical care, imaging, nuclearmedicineandpathology. Weare committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040. Job responsibilities For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description. Come and be a part of the best NHS trust in England to work for, according to our staff UCLH top trust to work at in England - In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the third year in a row. UCLH recognises the benefits of flexible working for staff To find out more, visit: Flexible working. To discover more about what makes UCLH a great place to work, visit: Why Choose UCLH? Person Specification Knowledge and Qualifications Educated to degree level and/or professional qualification or equivalent experience. Experience Experience of working under minimal supervision Experience of having working relationships with clinicians, GPs, managers, consultants and other clinical staff or similar Ability to exercise discretion, tact and judgement in dealing with confidential or sensitive matters to do with patients, and when handling internal and external contacts Demonstrable experience in an administration role within the healthcare environment. Previous experience of dealing with patients appointments and booking systems Ability to manage difficult situations and to work unsupervised and use own initiative Excellent organisational skills and the ability to multi-task and manage own workload amid conflicting demands Intermediate knowledge and understanding of medical terminology Previous experience of being an administrator in a clinical research environment Skills and Abilities Excellent verbal and written communication skills, including a good telephone manner Excellent administrative and organisational skills Excellent interpersonal skills and the ability to communicate effectively with colleagues at all levels Ability to extract and collate complex quantitative and qualitative data Ability to work under minimal supervision and under own initiative Ability to work to deadlines and under pressure Ability to work as part of a team Ability to maintain adherence to written procedures Excellent IT skills , including Word, Excel, PowerPoint, Access/databases and the Internet/email Proficient in using hospital systems, including electronic records Personal Qualities Friendly and approachable Detail-focused Able to identify own training needs. Displays desire for professional and personal development Willingness and ability to participate in continuing education in relation to the role Other requirements Able to work flexibly on occasion Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. University College London Hospitals NHS Foundation Trust Address NIHR UCLH CRF at the Leonard Wolfson Experimental Neurology Centre £37,259 to £45,356 a yearPer annum inclusive of HCAS Contract Fixed term Duration 12 months Working pattern Full-time Reference number 309-UCLH-7634-A Job locations NIHR UCLH CRF at the Leonard Wolfson Experimental Neurology Centre
Apr 04, 2026
Full time
CRF Administrator Go back University College London Hospitals NHS Foundation Trust The closing date is 07 April 2026 The NIHR UCLH Clinical Research Facility UCLH is a well-established Clinical Research Facility (CRF) covering two sites. The Leonard Wolfson Experimental Neurology Centre is a dedicated neuroscience experimental medicine facility at the National Hospital for Neurology and Neurosurgery (NHNN) at Queen Square (QS); and the NIHR UCLH Clinical Research Facility is a comprehensive Cancer and Medical research facility on the Bloomsbury campus (BC) at Tottenham Court Road. We are looking to recruit a self-motivated and enthusiastic Administrator to work in the reception of our Clinical Research Facility based at The Leonard Wolfson Experimental Neurology Centre at the NHNN. Main duties of the job An exciting opportunity has risen within the CRF to join as an Administrator to provide comprehensive administrative support to the Clinical Research Facility. We are seeking a highly professional and detail-oriented Administrator to join our clinical research team. This pivotal role requires exceptional organisational and interpersonal skills to ensure smooth administrative operations and provide a welcoming environment for patients, clinical staff, and visitors. The post would involve working on the reception, checking-in patients and booking their follow-ups as well as providing support to the overall smooth running of day-to-day clinics. This is a fixed-term contract of 1 year to cover maternity leave. About us University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research. We provide first-class acute and specialist services across eight sites: University College Hospital (incorporating the Elizabeth Garrett Anderson Wing) National Hospital for Neurology and Neurosurgery Royal National ENT and Eastman Dental Hospitals University College Hospital Grafton Way Building Royal London Hospital for Integrated Medicine University College Hospital Macmillan Cancer Centre The Hospital for Tropical Diseases University College Hospital at Westmoreland Street We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women's health and the treatment of cancer, infection, neurological,gastrointestinaland oral disease. It has world class support services including critical care, imaging, nuclearmedicineandpathology. Weare committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040. Job responsibilities For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description. Come and be a part of the best NHS trust in England to work for, according to our staff UCLH top trust to work at in England - In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the third year in a row. UCLH recognises the benefits of flexible working for staff To find out more, visit: Flexible working. To discover more about what makes UCLH a great place to work, visit: Why Choose UCLH? Person Specification Knowledge and Qualifications Educated to degree level and/or professional qualification or equivalent experience. Experience Experience of working under minimal supervision Experience of having working relationships with clinicians, GPs, managers, consultants and other clinical staff or similar Ability to exercise discretion, tact and judgement in dealing with confidential or sensitive matters to do with patients, and when handling internal and external contacts Demonstrable experience in an administration role within the healthcare environment. Previous experience of dealing with patients appointments and booking systems Ability to manage difficult situations and to work unsupervised and use own initiative Excellent organisational skills and the ability to multi-task and manage own workload amid conflicting demands Intermediate knowledge and understanding of medical terminology Previous experience of being an administrator in a clinical research environment Skills and Abilities Excellent verbal and written communication skills, including a good telephone manner Excellent administrative and organisational skills Excellent interpersonal skills and the ability to communicate effectively with colleagues at all levels Ability to extract and collate complex quantitative and qualitative data Ability to work under minimal supervision and under own initiative Ability to work to deadlines and under pressure Ability to work as part of a team Ability to maintain adherence to written procedures Excellent IT skills , including Word, Excel, PowerPoint, Access/databases and the Internet/email Proficient in using hospital systems, including electronic records Personal Qualities Friendly and approachable Detail-focused Able to identify own training needs. Displays desire for professional and personal development Willingness and ability to participate in continuing education in relation to the role Other requirements Able to work flexibly on occasion Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. University College London Hospitals NHS Foundation Trust Address NIHR UCLH CRF at the Leonard Wolfson Experimental Neurology Centre £37,259 to £45,356 a yearPer annum inclusive of HCAS Contract Fixed term Duration 12 months Working pattern Full-time Reference number 309-UCLH-7634-A Job locations NIHR UCLH CRF at the Leonard Wolfson Experimental Neurology Centre
A leading property development company in Slough seeks a General Manager to oversee operations for a new Build to Rent scheme. You will be responsible for managing daily operations, budget oversight, and ensuring a seamless resident experience. The ideal candidate will have proven operational management experience in the build to rent sector, strong leadership skills, and excellent financial acumen. This role offers a competitive benefits package and opportunities for professional growth.
Apr 04, 2026
Full time
A leading property development company in Slough seeks a General Manager to oversee operations for a new Build to Rent scheme. You will be responsible for managing daily operations, budget oversight, and ensuring a seamless resident experience. The ideal candidate will have proven operational management experience in the build to rent sector, strong leadership skills, and excellent financial acumen. This role offers a competitive benefits package and opportunities for professional growth.
Job Description: # Managing Director Seiki Systems is a leading UK supplier of manufacturing execution software solutions. Working with high precision manufacturing sectors, including Aerospace, Formula 1 & Orthopaedics Seiki operates at the cutting edge of British manufacturing. The company develops solutions which help improve its customers' competitiveness by providing software that plans, monitors, reports and helps optimise the use of manufacturing resources.You will join & lead a team supporting a product range encompassing, production data management, machine data acquisition, manual data collection and data reporting software.Seiki Systems is part of Vesta Software Group (a Jonas Company), a software supplier servicing a range of vertical markets with over 50,000 customers in 30+ countries. Sectors include Manufacturing, Metals, Auctions, Fitness, Sports & Leisure, Foodservice, Salons, Attractions, Education, Retail, Event Management, Construction, Moving & Storage, Laboratory Systems, Product Licensing, Payment Processing, Hotels, Resorts & more. This network of businesses provides a fertile environment to share expertise, knowledge & best practise with colleagues. Position: Offering both autonomy and scope for growth, you will plan, direct and manage all aspects and performance of the Business Unit (BU), design and deliver against an overall strategy to strengthen & grow the business. A growth mindset is required for this appointment. You will have extensive senior level experience aligned with or transferrable to the Manufacturing sector Working with the team to design, deliver & champion an Artificial Intelligence (AI) strategy that improves revenue, ebita, efficiencies & processes for customer, staff & shareholders A collaborative leader with a willingness to actively work on customer accounts and problem solve alongside any member of the team.BU goals to be defined and met in a timely fashion, working closely with and providing leadership to an established and knowledgeable team. The post requires, strong multi-tasking, organisational, interpersonal & leadership skills, experience of managing a P&L and multiple departments. With responsibility for the most senior relationships in strategically important accounts for both sales and service. Job Responsibilities: The role will report to a Group Leader and will be responsible for: Defining & actioning a growth and profitability strategy for the BU Motivating, leading & bringing the Seiki team with you on this growth & profitability strategy The financial and resource planning for all aspects of your BU, with full P&L control Ensuring the business is financially sound, well managed, and achieves key targets Directing and managing employees and resources to meet business objectives, within budget Overseeing the welfare and development of all employees Developing, motivating and empowering a dedicated and experienced team to deliver excellent results Responsibility for the growth strategy of the BU, including developing product strategy and ensuring delivery and support against a published roadmap Ensuring a high standard of work and customer service / satisfaction Building relationships with further industry partners and alliances, principally across the UK but potentially further afield - both in sales and delivery of solutions Implementing risk management policies to address strategic, operational and legislative compliance risks Ensuring company directives are executed successfully, and company policies and procedures are adhered to and are in line with current legislation and regulations. Leadership: Excellent leadership skills, with the ability to engage, motivate and lead the organisation through and alongside the management team Full P&L management and controls, including cadence and reporting into the parent company Demonstrate the ability to plan and coordinate a range of business functions across different teams within a software business Sound planning skills and the ability to contribute to and influence strategic direction and vision Excellent decision-making skills and an analytical approach to problem solving. General: Experience in developing, implementing and enforcing company policies and procedures The ability to support the Group Leader to make informed decisions on behalf of shareholders Knowledge of statutory, legal, and contractual obligations Contract negotiations and frameworks with both suppliers and customers. Financial Results: Experience in financial management and establishing controls and balances to minimise financial risk Proven track record in meeting and/or exceeding revenue and profit targets and previous P&L management Experience designing and managing bonus, commissions, remuneration and reward schemes. Your Personal Characteristics will include: The ability to make difficult decisions quickly, even with limited information Provide a vision & strategy for a team to get behind and deliver growth Thrive in a results driven organisation and be comfortable with financial and performance measurement Have a detailed understanding of the measurements and metrics used to drive a successful company Have proven experience as a Business Leader or Senior Manager within a software business aligned with or transferrable to the Manufacturing sector Understand the need to balance commercial success with customer satisfaction and employee engagement Have proven experience of managing multiple conflicting priorities to meet strategic deadlines in a fast-paced, high-pressure environment Have exceptional communication skills delivering clearly and confidently, both in person and in writing Be energetic, motivated, and enthusiastic with a "can do" attitude Have excellent attention to detail Work with honesty and integrity. Job Qualifications: A degree or equivalent in a relevant management, business and/or information technology discipline, or comparable work experience Senior Management experience and an established significant profile within the UK software industry aligned with or transferrable to Manufacturing sector. Business Unit: Seiki Systems Scheduled Weekly Hours: 37.5 Number of Openings Available: 1 Worker Type: Regular# Career Site: More About Jonas Software: Jonas Software is a leading provider of enterprise management software solutions, serving a wide range of vertical markets including hospitality, healthcare, construction, education, personal care, fitness, leisure, moving and legal services, to name a few. Within these markets, Jonas is comprised of over 65 distinct brands, each a respected leader in its domain.Jonas' vision is to be the branded global leader across these verticals and to be recognized by customers and industry stakeholders as the trusted provider of "Software for Life." We are committed to technology, product innovation, quality, and exceptional customer service.Jonas Software supports over 60,000 customers in more than 30 countries. We employ over 6,000 skilled professionals, including industry experts and technology specialists. Across our broader network, we support a global workforce of more than 30,000 employees.Headquartered in Canada, Jonas Software has a global footprint with offices around the world. We're a 100% owned subsidiary of Constellation Software Inc., based in Toronto, publicly listed on the TSX (CSU.TO), and a member of the S&P/TSX 60 Index.
Apr 04, 2026
Full time
Job Description: # Managing Director Seiki Systems is a leading UK supplier of manufacturing execution software solutions. Working with high precision manufacturing sectors, including Aerospace, Formula 1 & Orthopaedics Seiki operates at the cutting edge of British manufacturing. The company develops solutions which help improve its customers' competitiveness by providing software that plans, monitors, reports and helps optimise the use of manufacturing resources.You will join & lead a team supporting a product range encompassing, production data management, machine data acquisition, manual data collection and data reporting software.Seiki Systems is part of Vesta Software Group (a Jonas Company), a software supplier servicing a range of vertical markets with over 50,000 customers in 30+ countries. Sectors include Manufacturing, Metals, Auctions, Fitness, Sports & Leisure, Foodservice, Salons, Attractions, Education, Retail, Event Management, Construction, Moving & Storage, Laboratory Systems, Product Licensing, Payment Processing, Hotels, Resorts & more. This network of businesses provides a fertile environment to share expertise, knowledge & best practise with colleagues. Position: Offering both autonomy and scope for growth, you will plan, direct and manage all aspects and performance of the Business Unit (BU), design and deliver against an overall strategy to strengthen & grow the business. A growth mindset is required for this appointment. You will have extensive senior level experience aligned with or transferrable to the Manufacturing sector Working with the team to design, deliver & champion an Artificial Intelligence (AI) strategy that improves revenue, ebita, efficiencies & processes for customer, staff & shareholders A collaborative leader with a willingness to actively work on customer accounts and problem solve alongside any member of the team.BU goals to be defined and met in a timely fashion, working closely with and providing leadership to an established and knowledgeable team. The post requires, strong multi-tasking, organisational, interpersonal & leadership skills, experience of managing a P&L and multiple departments. With responsibility for the most senior relationships in strategically important accounts for both sales and service. Job Responsibilities: The role will report to a Group Leader and will be responsible for: Defining & actioning a growth and profitability strategy for the BU Motivating, leading & bringing the Seiki team with you on this growth & profitability strategy The financial and resource planning for all aspects of your BU, with full P&L control Ensuring the business is financially sound, well managed, and achieves key targets Directing and managing employees and resources to meet business objectives, within budget Overseeing the welfare and development of all employees Developing, motivating and empowering a dedicated and experienced team to deliver excellent results Responsibility for the growth strategy of the BU, including developing product strategy and ensuring delivery and support against a published roadmap Ensuring a high standard of work and customer service / satisfaction Building relationships with further industry partners and alliances, principally across the UK but potentially further afield - both in sales and delivery of solutions Implementing risk management policies to address strategic, operational and legislative compliance risks Ensuring company directives are executed successfully, and company policies and procedures are adhered to and are in line with current legislation and regulations. Leadership: Excellent leadership skills, with the ability to engage, motivate and lead the organisation through and alongside the management team Full P&L management and controls, including cadence and reporting into the parent company Demonstrate the ability to plan and coordinate a range of business functions across different teams within a software business Sound planning skills and the ability to contribute to and influence strategic direction and vision Excellent decision-making skills and an analytical approach to problem solving. General: Experience in developing, implementing and enforcing company policies and procedures The ability to support the Group Leader to make informed decisions on behalf of shareholders Knowledge of statutory, legal, and contractual obligations Contract negotiations and frameworks with both suppliers and customers. Financial Results: Experience in financial management and establishing controls and balances to minimise financial risk Proven track record in meeting and/or exceeding revenue and profit targets and previous P&L management Experience designing and managing bonus, commissions, remuneration and reward schemes. Your Personal Characteristics will include: The ability to make difficult decisions quickly, even with limited information Provide a vision & strategy for a team to get behind and deliver growth Thrive in a results driven organisation and be comfortable with financial and performance measurement Have a detailed understanding of the measurements and metrics used to drive a successful company Have proven experience as a Business Leader or Senior Manager within a software business aligned with or transferrable to the Manufacturing sector Understand the need to balance commercial success with customer satisfaction and employee engagement Have proven experience of managing multiple conflicting priorities to meet strategic deadlines in a fast-paced, high-pressure environment Have exceptional communication skills delivering clearly and confidently, both in person and in writing Be energetic, motivated, and enthusiastic with a "can do" attitude Have excellent attention to detail Work with honesty and integrity. Job Qualifications: A degree or equivalent in a relevant management, business and/or information technology discipline, or comparable work experience Senior Management experience and an established significant profile within the UK software industry aligned with or transferrable to Manufacturing sector. Business Unit: Seiki Systems Scheduled Weekly Hours: 37.5 Number of Openings Available: 1 Worker Type: Regular# Career Site: More About Jonas Software: Jonas Software is a leading provider of enterprise management software solutions, serving a wide range of vertical markets including hospitality, healthcare, construction, education, personal care, fitness, leisure, moving and legal services, to name a few. Within these markets, Jonas is comprised of over 65 distinct brands, each a respected leader in its domain.Jonas' vision is to be the branded global leader across these verticals and to be recognized by customers and industry stakeholders as the trusted provider of "Software for Life." We are committed to technology, product innovation, quality, and exceptional customer service.Jonas Software supports over 60,000 customers in more than 30 countries. We employ over 6,000 skilled professionals, including industry experts and technology specialists. Across our broader network, we support a global workforce of more than 30,000 employees.Headquartered in Canada, Jonas Software has a global footprint with offices around the world. We're a 100% owned subsidiary of Constellation Software Inc., based in Toronto, publicly listed on the TSX (CSU.TO), and a member of the S&P/TSX 60 Index.
Join a fast-growing firm as a Senior Tax Manager in Outsourcing, leading the delivery of tax compliance services with a focus on digital processes. You will manage a team, develop operational workflows, and ensure clients are fully compliant, including under Making Tax Digital for Income Tax (MTD IT). This is a senior role offering exposure to clients, leadership opportunities, and the chance to shape a new, high-volume service line. Senior Tax Manager - Outsourcing / Compliance - Benefits Hybrid and flexible working Rapid career progression in a growing company Continuous development opportunities to increase technical knowledge and skills Monthly internal recognition awards for contributions and achievements Generous holiday allowance with options to trade, flex, or receive additional days based on service Dedicated wellbeing day each year Access to Employee Assistance Programme with 24/7 online GP, second medical opinions, and mental health support Confidential wellbeing platform offering 1-to-1 sessions with therapists, counsellors, and coaches Discounts across a wide range of retailers Health cash plan reimbursing routine health appointments Electric vehicle salary sacrifice scheme Client and employee referral bonuses Death in service life assurance Enhanced family leave policies Senior Tax Manager - Outsourcing / Compliance - About The Role You will be responsible for overseeing tax compliance with a strong emphasis on Making Tax Digital. The role works closely with internal teams and clients to ensure MTD obligations are met and embedded into day to day tax processes. Key responsibilities: Own and develop the firm's approach to tax compliance with specific responsibility for Making Tax Digital Act as the internal subject matter expert on MTD requirements across relevant taxes Ensure clients are compliant with current and upcoming MTD legislation Review and improve tax compliance processes, systems and controls Work with technology and systems teams to implement and optimise MTD solutions Support and advise colleagues on technical and practical MTD matters Monitor legislative and regulatory changes affecting tax compliance and MTD Liaise with HMRC where required on compliance and reporting matters The successful Senior Tax Manager - Outsourcing / Compliance will have: Strong background in tax compliance In depth knowledge of Making Tax Digital Formal Tax qualification (ATT or CTA) is preferred but not essential Experience working with HMRC reporting requirements Strong understanding of tax systems and digital reporting tools Ability to interpret legislation and apply it in practice Experience supporting or leading process change within tax Strong stakeholder management and communication skills
Apr 04, 2026
Full time
Join a fast-growing firm as a Senior Tax Manager in Outsourcing, leading the delivery of tax compliance services with a focus on digital processes. You will manage a team, develop operational workflows, and ensure clients are fully compliant, including under Making Tax Digital for Income Tax (MTD IT). This is a senior role offering exposure to clients, leadership opportunities, and the chance to shape a new, high-volume service line. Senior Tax Manager - Outsourcing / Compliance - Benefits Hybrid and flexible working Rapid career progression in a growing company Continuous development opportunities to increase technical knowledge and skills Monthly internal recognition awards for contributions and achievements Generous holiday allowance with options to trade, flex, or receive additional days based on service Dedicated wellbeing day each year Access to Employee Assistance Programme with 24/7 online GP, second medical opinions, and mental health support Confidential wellbeing platform offering 1-to-1 sessions with therapists, counsellors, and coaches Discounts across a wide range of retailers Health cash plan reimbursing routine health appointments Electric vehicle salary sacrifice scheme Client and employee referral bonuses Death in service life assurance Enhanced family leave policies Senior Tax Manager - Outsourcing / Compliance - About The Role You will be responsible for overseeing tax compliance with a strong emphasis on Making Tax Digital. The role works closely with internal teams and clients to ensure MTD obligations are met and embedded into day to day tax processes. Key responsibilities: Own and develop the firm's approach to tax compliance with specific responsibility for Making Tax Digital Act as the internal subject matter expert on MTD requirements across relevant taxes Ensure clients are compliant with current and upcoming MTD legislation Review and improve tax compliance processes, systems and controls Work with technology and systems teams to implement and optimise MTD solutions Support and advise colleagues on technical and practical MTD matters Monitor legislative and regulatory changes affecting tax compliance and MTD Liaise with HMRC where required on compliance and reporting matters The successful Senior Tax Manager - Outsourcing / Compliance will have: Strong background in tax compliance In depth knowledge of Making Tax Digital Formal Tax qualification (ATT or CTA) is preferred but not essential Experience working with HMRC reporting requirements Strong understanding of tax systems and digital reporting tools Ability to interpret legislation and apply it in practice Experience supporting or leading process change within tax Strong stakeholder management and communication skills
General Manager Department: Build to Rent Employment Type: Permanent Location: Slough, Berkshire Description Berkeley Living is a dedicated rental offering from the Berkeley Group, combining five decades of expertise in creating high-quality homes and communities with a forward-looking approach to modern living. Established to redefine the rental experience, Berkeley Living delivers homes of exceptional design and craftsmanship, supported by an unwavering commitment to service, care, and attention to detail. Our developments are located within established, well-connected Berkeley communities, ensuring residents enjoy not only beautifully designed apartments but also thoughtfully curated public spaces, amenities, and excellent transport links. Every element has been considered to provide a seamless, stress-free experience, where flexibility meets the reassurance of a trusted and responsible landlord. At the core of Berkeley Living is a belief that renting should be as effortless as it is rewarding. We remove complexity, anticipate needs, and foster welcoming environments where individuals can feel truly at home. In doing so, we set a new benchmark for renting - one that prioritises quality, integrity, and excellence at every stage. Key Responsibilities This is an exciting opportunity for a highly motivated and experienced individual to lead the operations on a brand new BTR scheme - Refinery Square, at Horlicks Quarter. This role will oversee the delivery and day to day operations across one of our BTR developments. You will be responsible for driving your team to ensure seamless operational delivery and create a first-class resident experience. You will have overall responsibility for the operations and performance of the BTR community which will include the following: Operations Develop and implement operational plans to ensure the efficient day-to-day running of the scheme. Lead, motivate, and support the on-site team, fostering a positive culture with a strong focus on wellbeing and professional development. Oversee recruitment, induction, and ongoing training in line with company policies. Collaborate with central support teams to deliver outstanding customer service and resident engagement initiatives. Build and maintain strong local partnerships and community relationships. Champion sustainability initiatives aligned with Berkeley's Vision 2030 Strategy, including effective void utility management. Conduct bi-annual apartment visits to ensure lease compliance and identify maintenance needs. Ensure unit turnover processes meet agreed SLAs. Work closely with the estate management team to coordinate operations across the wider development. Finance Manage and monitor the scheme's operating budget, ensuring financial performance and value for money. Hold regular performance reviews with maintenance, marketing, and leasing teams, driving continuous improvement. Ensure timely rent collection and manage arrears in line with company policy, escalating where legal action is required. Health & Safety Ensure compliance with statutory legislation, working closely with the H&S and Compliance Manager. Oversee reactive maintenance, ensuring issues are correctly allocated and resolved promptly. Enforce H&S policies, ensuring all contractors follow safe systems of work. Conduct regular building inspections, addressing safety or security concerns with central support teams. Leasing & Marketing Collaborate with central leasing and marketing managers to ensure seamless communication and delivery. Support the Leasing Manager and team in conducting viewings, ensuring the "Berkeley Living" standard is upheld. Monitor and respond to all incoming enquiries in line with service levels. Ensure compliance with local licensing requirements, maintaining all necessary documentation. Proactively manage lease breaches, overseeing remediation and escalation where needed. Customer Service Represent the Berkeley Living brand by delivering exceptional service to residents, visitors, and contractors. Foster open communication with residents across multiple channels, supporting a strong sense of community. Host regular resident meetings, sharing updates, addressing concerns, and gathering feedback. Deliver the Resident Engagement Strategy, ensuring clear communication of building and fire safety information. Oversee resident events to strengthen engagement and retention. Actively seek ways to exceed expectations, driving positive feedback and reviews. Act as the escalation point for complaints, ensuring timely and effective resolution. Skills, Knowledge and Expertise Proven experience in operational management, ideally within build to rent/Living sector. Strong leadership skills with the ability to inspire and develop teams. Excellent financial acumen and budget management experience. A collaborative mindset with exceptional communication skills. A commitment to sustainability, safety, and delivering outstanding customer experiences. Benefits 25 days annual leave, increasing with service to 33 days. Health and wellbeing benefits including Private Medical Insurance. Lifestyle benefits including access to an online discount platform. Berkeley Foundation volunteer day. Private pension plan. Group life assurance. Internal applicants: If you're an internal applicant, please ensure you've informed your line manager of your intention to apply for this position.
Apr 04, 2026
Full time
General Manager Department: Build to Rent Employment Type: Permanent Location: Slough, Berkshire Description Berkeley Living is a dedicated rental offering from the Berkeley Group, combining five decades of expertise in creating high-quality homes and communities with a forward-looking approach to modern living. Established to redefine the rental experience, Berkeley Living delivers homes of exceptional design and craftsmanship, supported by an unwavering commitment to service, care, and attention to detail. Our developments are located within established, well-connected Berkeley communities, ensuring residents enjoy not only beautifully designed apartments but also thoughtfully curated public spaces, amenities, and excellent transport links. Every element has been considered to provide a seamless, stress-free experience, where flexibility meets the reassurance of a trusted and responsible landlord. At the core of Berkeley Living is a belief that renting should be as effortless as it is rewarding. We remove complexity, anticipate needs, and foster welcoming environments where individuals can feel truly at home. In doing so, we set a new benchmark for renting - one that prioritises quality, integrity, and excellence at every stage. Key Responsibilities This is an exciting opportunity for a highly motivated and experienced individual to lead the operations on a brand new BTR scheme - Refinery Square, at Horlicks Quarter. This role will oversee the delivery and day to day operations across one of our BTR developments. You will be responsible for driving your team to ensure seamless operational delivery and create a first-class resident experience. You will have overall responsibility for the operations and performance of the BTR community which will include the following: Operations Develop and implement operational plans to ensure the efficient day-to-day running of the scheme. Lead, motivate, and support the on-site team, fostering a positive culture with a strong focus on wellbeing and professional development. Oversee recruitment, induction, and ongoing training in line with company policies. Collaborate with central support teams to deliver outstanding customer service and resident engagement initiatives. Build and maintain strong local partnerships and community relationships. Champion sustainability initiatives aligned with Berkeley's Vision 2030 Strategy, including effective void utility management. Conduct bi-annual apartment visits to ensure lease compliance and identify maintenance needs. Ensure unit turnover processes meet agreed SLAs. Work closely with the estate management team to coordinate operations across the wider development. Finance Manage and monitor the scheme's operating budget, ensuring financial performance and value for money. Hold regular performance reviews with maintenance, marketing, and leasing teams, driving continuous improvement. Ensure timely rent collection and manage arrears in line with company policy, escalating where legal action is required. Health & Safety Ensure compliance with statutory legislation, working closely with the H&S and Compliance Manager. Oversee reactive maintenance, ensuring issues are correctly allocated and resolved promptly. Enforce H&S policies, ensuring all contractors follow safe systems of work. Conduct regular building inspections, addressing safety or security concerns with central support teams. Leasing & Marketing Collaborate with central leasing and marketing managers to ensure seamless communication and delivery. Support the Leasing Manager and team in conducting viewings, ensuring the "Berkeley Living" standard is upheld. Monitor and respond to all incoming enquiries in line with service levels. Ensure compliance with local licensing requirements, maintaining all necessary documentation. Proactively manage lease breaches, overseeing remediation and escalation where needed. Customer Service Represent the Berkeley Living brand by delivering exceptional service to residents, visitors, and contractors. Foster open communication with residents across multiple channels, supporting a strong sense of community. Host regular resident meetings, sharing updates, addressing concerns, and gathering feedback. Deliver the Resident Engagement Strategy, ensuring clear communication of building and fire safety information. Oversee resident events to strengthen engagement and retention. Actively seek ways to exceed expectations, driving positive feedback and reviews. Act as the escalation point for complaints, ensuring timely and effective resolution. Skills, Knowledge and Expertise Proven experience in operational management, ideally within build to rent/Living sector. Strong leadership skills with the ability to inspire and develop teams. Excellent financial acumen and budget management experience. A collaborative mindset with exceptional communication skills. A commitment to sustainability, safety, and delivering outstanding customer experiences. Benefits 25 days annual leave, increasing with service to 33 days. Health and wellbeing benefits including Private Medical Insurance. Lifestyle benefits including access to an online discount platform. Berkeley Foundation volunteer day. Private pension plan. Group life assurance. Internal applicants: If you're an internal applicant, please ensure you've informed your line manager of your intention to apply for this position.
Overview At myPOS, we're all about helping businesses grow and get paid. We make payments simple, smart, and accessible for everyone. myPOS is a partner in growth, offering free multicurrency accounts and powerful e-commerce tools to support business owners of all sizes and aspiring entrepreneurs. About the role We are seeking a Payroll Director who will take full end-to-end ownership of payroll across all countries and employment models at myPOS and across our acquisitions. This is a senior leadership role with single-point accountability for payroll accuracy, timeliness, compliance, governance, and payroll systems across a fast-growing, PE-backed fintech operating in more than 10 European countries, including Bulgaria, the UK, France, Italy, Ireland, the Netherlands, Austria, Hungary and Belgium, employing approximately 1,100 people. Leading a team of payroll experts, the Global Payroll Director will act as the authoritative voice on payroll across HR, Finance, Tax, Benefits, and external providers. A core part of the mandate is the design and implementation of a controlled, auditable, and scalable global payroll operating model, including the global rollout of a new payroll system that will serve as the company's core payroll and workforce platform. This role requires deep international payroll expertise, strong financial and tax understanding, and the confidence to set boundaries, enforce controls, and challenge existing processes where required. What you'll do Act as the most senior payroll authority in the organisation, with end-to-end ownership of payroll across all countries, employment types, and payroll providers; Ensure payroll is processed accurately, on time, and in full compliance every cycle; Serve as the final escalation point for payroll failures, compliance risks, and regulatory issues; Design and enforce a robust global payroll governance framework, including clear RACI across HR, Finance, Tax, Country Managers, and external providers; Establish controlled, auditable processes for payroll inputs, validations, approvals, bonuses, commissions, and exceptions; Ensure payroll processes are fully audit-ready, with clear documentation, approvals, and audit trails; Ensure full compliance with local labour law, payroll tax, and statutory requirements across all countries; Partner closely with Finance, Accounting, and Tax to validate payroll tax treatments and statutory filings, manage statutory filings and reporting, and resolve complex cross-border or variable pay issues; Resolve complex payroll issues related to variable pay, commissions, and cross-border employment; Proactively identify and mitigate payroll-related regulatory and financial risks; Lead the global implementation of a new payroll provider and system across all countries; Oversee integration with HRIS, finance systems, commission tracking tools, and benefits platforms; Drive automation, data integrity, and system-based controls across payroll processes; Own vendor governance, SLAs, performance management, and issue resolution for all payroll providers; Redesign payroll processes to support scale, consistency, and control across geographies; Define and implement a sustainable global payroll operating model for 2026 and beyond, including in-house versus outsourced components and shared services opportunities; Lead, develop, and coach the internal payroll team and manage external partners; Own the administration and governance of employee benefits across all countries; Establish consistent global principles for benefits while ensuring local market competitiveness, legal compliance, and scalability; Partner with HR and Finance to ensure equity, cost control, and transparency of benefits offerings across geographies. What we look for 10+ years of payroll experience, with significant depth in international, multi-country payroll; Proven experience operating payroll across multiple European jurisdictions; Strong knowledge of payroll tax, statutory compliance, and labour law interactions; Experience with commission-heavy or variable pay structures; Proven track record of leading at least one major payroll system implementation; Demonstrated experience designing and implementing payroll governance, controls, and approval frameworks; Experience in regulated, high-risk environments such as fintech, financial services, payments, or similar; Comfortable operating at senior leadership level and challenging stakeholders where payroll controls or compliance are at risk; Strong sense of ownership, accountability, and risk awareness; Structured, detail-oriented, and audit-focused, with the ability to think strategically and long-term; Able to bring discipline, predictability, and trust to payroll operations. Why you should join myPOS Vibrant international team operating in hi-tech environment; Annual salary reviews, promotions and performance bonuses; myPOS Academy for upskilling and training; Unlimited access to courses on LinkedIn Learning; Annual individual training and development budget; Refer a friend bonus as we know that working with friends is fun; Teambuilding, social activities and networks on a multi-national level. What we offer Business Healthcare Plan; Dental Insurance; Group Life Assurance. Who we are Since 2014 we've been all about making payments easier and more accessible for businesses of all shapes and sizes. Whether you're at the counter, selling online, or on themove, we've got businesses covered with smart, accessible and affordable solutions that keep things easy. Our mission? It's simple. Help businesses get paid by taking advantage of modern tech and innovative ideas, so payment challenges are a thing of the past. Equal opportunity myPOS is committed to providing equal employment opportunities. All qualified candidates will be considered for employment without discrimination based on age, ancestry, colour, marital status, national origin, physical or mental disability, medical condition, veteran status, race, religion, sex, sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations, and ordinances. Your application will be confidentially reviewed in line with the General Data Protection Regulation (GDPR). Personal information will be used solely for the job application and will be stored for a period needed by the application process. Only short-listed candidates will be contacted. Good luck!
Apr 04, 2026
Full time
Overview At myPOS, we're all about helping businesses grow and get paid. We make payments simple, smart, and accessible for everyone. myPOS is a partner in growth, offering free multicurrency accounts and powerful e-commerce tools to support business owners of all sizes and aspiring entrepreneurs. About the role We are seeking a Payroll Director who will take full end-to-end ownership of payroll across all countries and employment models at myPOS and across our acquisitions. This is a senior leadership role with single-point accountability for payroll accuracy, timeliness, compliance, governance, and payroll systems across a fast-growing, PE-backed fintech operating in more than 10 European countries, including Bulgaria, the UK, France, Italy, Ireland, the Netherlands, Austria, Hungary and Belgium, employing approximately 1,100 people. Leading a team of payroll experts, the Global Payroll Director will act as the authoritative voice on payroll across HR, Finance, Tax, Benefits, and external providers. A core part of the mandate is the design and implementation of a controlled, auditable, and scalable global payroll operating model, including the global rollout of a new payroll system that will serve as the company's core payroll and workforce platform. This role requires deep international payroll expertise, strong financial and tax understanding, and the confidence to set boundaries, enforce controls, and challenge existing processes where required. What you'll do Act as the most senior payroll authority in the organisation, with end-to-end ownership of payroll across all countries, employment types, and payroll providers; Ensure payroll is processed accurately, on time, and in full compliance every cycle; Serve as the final escalation point for payroll failures, compliance risks, and regulatory issues; Design and enforce a robust global payroll governance framework, including clear RACI across HR, Finance, Tax, Country Managers, and external providers; Establish controlled, auditable processes for payroll inputs, validations, approvals, bonuses, commissions, and exceptions; Ensure payroll processes are fully audit-ready, with clear documentation, approvals, and audit trails; Ensure full compliance with local labour law, payroll tax, and statutory requirements across all countries; Partner closely with Finance, Accounting, and Tax to validate payroll tax treatments and statutory filings, manage statutory filings and reporting, and resolve complex cross-border or variable pay issues; Resolve complex payroll issues related to variable pay, commissions, and cross-border employment; Proactively identify and mitigate payroll-related regulatory and financial risks; Lead the global implementation of a new payroll provider and system across all countries; Oversee integration with HRIS, finance systems, commission tracking tools, and benefits platforms; Drive automation, data integrity, and system-based controls across payroll processes; Own vendor governance, SLAs, performance management, and issue resolution for all payroll providers; Redesign payroll processes to support scale, consistency, and control across geographies; Define and implement a sustainable global payroll operating model for 2026 and beyond, including in-house versus outsourced components and shared services opportunities; Lead, develop, and coach the internal payroll team and manage external partners; Own the administration and governance of employee benefits across all countries; Establish consistent global principles for benefits while ensuring local market competitiveness, legal compliance, and scalability; Partner with HR and Finance to ensure equity, cost control, and transparency of benefits offerings across geographies. What we look for 10+ years of payroll experience, with significant depth in international, multi-country payroll; Proven experience operating payroll across multiple European jurisdictions; Strong knowledge of payroll tax, statutory compliance, and labour law interactions; Experience with commission-heavy or variable pay structures; Proven track record of leading at least one major payroll system implementation; Demonstrated experience designing and implementing payroll governance, controls, and approval frameworks; Experience in regulated, high-risk environments such as fintech, financial services, payments, or similar; Comfortable operating at senior leadership level and challenging stakeholders where payroll controls or compliance are at risk; Strong sense of ownership, accountability, and risk awareness; Structured, detail-oriented, and audit-focused, with the ability to think strategically and long-term; Able to bring discipline, predictability, and trust to payroll operations. Why you should join myPOS Vibrant international team operating in hi-tech environment; Annual salary reviews, promotions and performance bonuses; myPOS Academy for upskilling and training; Unlimited access to courses on LinkedIn Learning; Annual individual training and development budget; Refer a friend bonus as we know that working with friends is fun; Teambuilding, social activities and networks on a multi-national level. What we offer Business Healthcare Plan; Dental Insurance; Group Life Assurance. Who we are Since 2014 we've been all about making payments easier and more accessible for businesses of all shapes and sizes. Whether you're at the counter, selling online, or on themove, we've got businesses covered with smart, accessible and affordable solutions that keep things easy. Our mission? It's simple. Help businesses get paid by taking advantage of modern tech and innovative ideas, so payment challenges are a thing of the past. Equal opportunity myPOS is committed to providing equal employment opportunities. All qualified candidates will be considered for employment without discrimination based on age, ancestry, colour, marital status, national origin, physical or mental disability, medical condition, veteran status, race, religion, sex, sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations, and ordinances. Your application will be confidentially reviewed in line with the General Data Protection Regulation (GDPR). Personal information will be used solely for the job application and will be stored for a period needed by the application process. Only short-listed candidates will be contacted. Good luck!
Service Manager - 8 Bedded Supported Living Home Salary - Upto £45,000 Depending on Experience Are you a strong, compassionate leader looking to make a real difference in adult social care? At Kisimul Group, we provide holistic care and lifelong learning opportunities for adults with learning disabilities, autism, and associated needs. Our supported living homes are nurturing, empowering environments where people can grow, thrive, and live meaningful lives. This is an exciting opportunity for an experienced Service Manager to grow together being part of opening a brand-new supported living home from the very start. You'll play a key role in shaping the culture, building the team, and setting the standards that will make this service an outstanding place to live and work. About the Role As Service Manager, you will be responsible for the day-to-day running of the home, ensuring the highest quality of care and support is delivered in line with Kisimul's values, policies, and CQC standards. Reporting to the Registered Manager, you'll oversee the smooth running of the service, including: Working in partnership with families, social workers, and Kisimul's therapeutic teams to ensure every person leads a meaningful, fulfilling life. Leading, developing, and motivating your team to provide outstanding care. Ensuring effective staff management - including recruitment, supervision, appraisal, and training. Maintaining compliance with safeguarding, health & safety, and regulatory standards. Promoting independence, dignity, and choice for the people we support. Managing budgets, resources, and staffing to ensure safe and effective service delivery. Building strong partnerships with all stakeholders and external professionals (social workers, local community and medical professionals) Working collaboratively to reach the occupancy target of the new service. This is a hands on leadership role where you'll be a visible, approachable, and supportive presence for both staff and residents. What We're Looking For We're seeking a natural leader with: At least 2 years of management/supervisory experience in a care setting. Experience supporting adults with learning disabilities, autism, and behaviours of concern. Strong knowledge of CQC Fundamental Standards, safeguarding, and person centred care. Ability to inspire, coach, and manage teams to deliver outstanding outcomes. Excellent communication, organisational, and problem solving skills. Flexibility to work across a 7 day rota, including evenings, weekends, and on call duties. Proven experience in setting up services from scratch Experience of working in a supported living service Qualifications required: Level 5 Diploma in Leadership & Management (or willingness to complete within 12 months). Why Join Kisimul? At Kisimul, we believe in nurturing not only the people we support but also our teams. As Service Manager, you will benefit from: Competitive salary & benefits package. Continuous professional development & leadership training. The chance to work in a forward thinking, therapeutic community model. A supportive management structure and opportunities for career progression. The rewarding experience of helping people live their best lives. If you're ready to lead a new service where adults with learning disabilities can thrive-and where you and your team can truly Grow Together, Think Forward, and Be Yourself-we'd love to hear from you. Apply today to join the Kisimul family and take the next step in your care leadership career. All applicants will be required to undertake an enhanced DBS Check. Kisimul Group Ltd is an equal opportunities employer. At Kisimul, we're committed to creating a workplace that celebrates and welcomes diversity in all its forms. We believe that varied perspectives make us stronger and more innovative. If you're excited about this role but your experience doesn't align perfectly with every requirement, we encourage you to apply - your unique background, perspective, and potential might be exactly what we're
Apr 04, 2026
Full time
Service Manager - 8 Bedded Supported Living Home Salary - Upto £45,000 Depending on Experience Are you a strong, compassionate leader looking to make a real difference in adult social care? At Kisimul Group, we provide holistic care and lifelong learning opportunities for adults with learning disabilities, autism, and associated needs. Our supported living homes are nurturing, empowering environments where people can grow, thrive, and live meaningful lives. This is an exciting opportunity for an experienced Service Manager to grow together being part of opening a brand-new supported living home from the very start. You'll play a key role in shaping the culture, building the team, and setting the standards that will make this service an outstanding place to live and work. About the Role As Service Manager, you will be responsible for the day-to-day running of the home, ensuring the highest quality of care and support is delivered in line with Kisimul's values, policies, and CQC standards. Reporting to the Registered Manager, you'll oversee the smooth running of the service, including: Working in partnership with families, social workers, and Kisimul's therapeutic teams to ensure every person leads a meaningful, fulfilling life. Leading, developing, and motivating your team to provide outstanding care. Ensuring effective staff management - including recruitment, supervision, appraisal, and training. Maintaining compliance with safeguarding, health & safety, and regulatory standards. Promoting independence, dignity, and choice for the people we support. Managing budgets, resources, and staffing to ensure safe and effective service delivery. Building strong partnerships with all stakeholders and external professionals (social workers, local community and medical professionals) Working collaboratively to reach the occupancy target of the new service. This is a hands on leadership role where you'll be a visible, approachable, and supportive presence for both staff and residents. What We're Looking For We're seeking a natural leader with: At least 2 years of management/supervisory experience in a care setting. Experience supporting adults with learning disabilities, autism, and behaviours of concern. Strong knowledge of CQC Fundamental Standards, safeguarding, and person centred care. Ability to inspire, coach, and manage teams to deliver outstanding outcomes. Excellent communication, organisational, and problem solving skills. Flexibility to work across a 7 day rota, including evenings, weekends, and on call duties. Proven experience in setting up services from scratch Experience of working in a supported living service Qualifications required: Level 5 Diploma in Leadership & Management (or willingness to complete within 12 months). Why Join Kisimul? At Kisimul, we believe in nurturing not only the people we support but also our teams. As Service Manager, you will benefit from: Competitive salary & benefits package. Continuous professional development & leadership training. The chance to work in a forward thinking, therapeutic community model. A supportive management structure and opportunities for career progression. The rewarding experience of helping people live their best lives. If you're ready to lead a new service where adults with learning disabilities can thrive-and where you and your team can truly Grow Together, Think Forward, and Be Yourself-we'd love to hear from you. Apply today to join the Kisimul family and take the next step in your care leadership career. All applicants will be required to undertake an enhanced DBS Check. Kisimul Group Ltd is an equal opportunities employer. At Kisimul, we're committed to creating a workplace that celebrates and welcomes diversity in all its forms. We believe that varied perspectives make us stronger and more innovative. If you're excited about this role but your experience doesn't align perfectly with every requirement, we encourage you to apply - your unique background, perspective, and potential might be exactly what we're
Rochester, United Kingdom Posted on 30/03/2026 TPF Recruitment, Kent's leading tax recruitment agency, is supporting a market-leading firm of chartered accountants in Rochester with the recruitment of a Tax Advisory Manager. You will join a high-calibre, specialist tax team with an excellent reputation and deep technical expertise across both personal and corporate tax. This role is primarily advisory focused, giving you significant exposure to complex planning and project work, while maintaining oversight of higher-level compliance where needed. There is a clear route for progression, and the scope of the role can be shaped around your experience and long term aspirations. The balance between personal and corporate tax advisory work can be flexed for the right person. Key responsibilities Providing high quality tax advisory services to a portfolio of corporate and private clients Delivering advice on a broad range of matters, which may include: Business restructures and reorganisations Share schemes and remuneration planning Corporate and business tax planning Owner managed business and shareholder planning Residence, domicile and general personal tax planning Inheritance tax and capital gains tax planning Leading and reviewing higher-level corporate and personal tax compliance as required, ensuring advisory and compliance work is aligned Managing and reviewing the work of junior team members, providing guidance, coaching and technical support Acting as a key point of contact for clients, dealing with queries and building strong, long term relationships Liaising with Partners, the wider tax team and the accounts/audit departments to deliver joined up advice Handling correspondence and negotiations with HMRC and other external bodies Playing an active role in business development, spotting advisory opportunities and supporting proposals and client pitches Requirements You will be ATT, ACA, ACCA or CTA qualified, or qualified by strong experience Significant experience in personal and/or corporate tax, with a clear focus or strong interest in advisory work Background gained within an accountancy practice environment in a role such as Tax Manager, Mixed Tax Manager or Assistant Manager looking to step up Strong technical knowledge with the ability to explain complex tax issues in a clear, commercial way Confident managing client relationships and mentoring more junior staff £60,000 - £75,000 dependent on experience and background, negotiable. 25 days annual leave + bank holidays A highly competitive benefits package is also on offer. Please apply for the vacancy or contact Tristan Finch via phone, our website or LinkedIn for a confidential conversation.
Apr 04, 2026
Full time
Rochester, United Kingdom Posted on 30/03/2026 TPF Recruitment, Kent's leading tax recruitment agency, is supporting a market-leading firm of chartered accountants in Rochester with the recruitment of a Tax Advisory Manager. You will join a high-calibre, specialist tax team with an excellent reputation and deep technical expertise across both personal and corporate tax. This role is primarily advisory focused, giving you significant exposure to complex planning and project work, while maintaining oversight of higher-level compliance where needed. There is a clear route for progression, and the scope of the role can be shaped around your experience and long term aspirations. The balance between personal and corporate tax advisory work can be flexed for the right person. Key responsibilities Providing high quality tax advisory services to a portfolio of corporate and private clients Delivering advice on a broad range of matters, which may include: Business restructures and reorganisations Share schemes and remuneration planning Corporate and business tax planning Owner managed business and shareholder planning Residence, domicile and general personal tax planning Inheritance tax and capital gains tax planning Leading and reviewing higher-level corporate and personal tax compliance as required, ensuring advisory and compliance work is aligned Managing and reviewing the work of junior team members, providing guidance, coaching and technical support Acting as a key point of contact for clients, dealing with queries and building strong, long term relationships Liaising with Partners, the wider tax team and the accounts/audit departments to deliver joined up advice Handling correspondence and negotiations with HMRC and other external bodies Playing an active role in business development, spotting advisory opportunities and supporting proposals and client pitches Requirements You will be ATT, ACA, ACCA or CTA qualified, or qualified by strong experience Significant experience in personal and/or corporate tax, with a clear focus or strong interest in advisory work Background gained within an accountancy practice environment in a role such as Tax Manager, Mixed Tax Manager or Assistant Manager looking to step up Strong technical knowledge with the ability to explain complex tax issues in a clear, commercial way Confident managing client relationships and mentoring more junior staff £60,000 - £75,000 dependent on experience and background, negotiable. 25 days annual leave + bank holidays A highly competitive benefits package is also on offer. Please apply for the vacancy or contact Tristan Finch via phone, our website or LinkedIn for a confidential conversation.
Salary: Competitive Salary + Bonus + Excellent Benefits Business Development Manager: Renewables Location: South Region, England (M25 and below) So, who are we? We are Wolseley - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do and best of all, provide opportunities to develop skills and build career click apply for full job details
Apr 04, 2026
Full time
Salary: Competitive Salary + Bonus + Excellent Benefits Business Development Manager: Renewables Location: South Region, England (M25 and below) So, who are we? We are Wolseley - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do and best of all, provide opportunities to develop skills and build career click apply for full job details
Description - External Location: London, UK Work Model: Hybrid - 3 days per week in our London office About the Role We are seeking an experienced Consulting Manager with strong Utilities domain expertise and a deep understanding of the end-to-end energy value chain. The role requires hands on experience in one or more core utilities domains such as Smart Metering, Meter to Cash, Sales & Marketing, Customer Onboarding, Billing, and Payments. The Consulting Manager will work closely with business stakeholders, operations, and technology teams to translate business needs into clear, actionable requirements that drive customer experience, operational efficiency, and regulatory compliance. In this role you will Act as the primary interface between business, operations, and technology teams across utilities programmes Elicit, analyse, document, and validate business and functional requirements across utilities processes Develop current state and future state process maps covering end to end customer and operational journeys Translate business requirements into user stories, functional specifications, and acceptance criteria Support solution design to ensure alignment with business outcomes, regulatory requirements, and CX objectives Partner with testing teams to support UAT, defect triage, and resolution validation Identify process inefficiencies, failure demand, and rework drivers, recommending improvement opportunities Collaborate in Agile, Waterfall, or hybrid delivery models, supporting sprint and release planning Domain Experience (one or more required) Smart Metering Understanding of smart meter rollout, installation, commissioning, and data flows Knowledge of meter data acquisition, validation, estimation, and settlement interfaces Experience working with metering systems, field services, and regulatory obligations Meter to Cash (M2C) Strong understanding of the end to end meter to cash lifecycle Experience across meter reads, billing, invoicing, payments, adjustments, and collections Exposure to exception handling, billing accuracy, and revenue assurance Sales & Marketing for Utilities Experience supporting acquisition, retention, and cross sell journeys in utilities Understanding of tariffs, pricing, offers, switching, and regulatory constraints Ability to analyse customer journeys and conversion funnels Customer Onboarding Experience with customer onboarding, move in/move out, and switching journeys Understanding of KYC, data validation, and operational handoffs Billing & Payments Knowledge of billing engines, bill presentment, payment processing, and reconciliation Exposure to direct debit, prepayment, refunds, and payment exceptions Understanding of the Energy Value Chain End to end understanding of the energy value chain including generation, transmission, distribution, supply, and customer operations Awareness of the roles of suppliers, network operators, and market participants Understanding of regulatory, settlement, and market interaction points Work Model This is a hybrid role requiring three days per week in our London office. Working arrangements may evolve based on client and business needs. We will always clearly communicate role expectations. What you need to have to be considered 4-10+ years of experience as a Business Analyst, with significant exposure to the Utilities sector Strong requirements elicitation, documentation, and stakeholder management skills Experience with process modelling, data analysis, and business case development Familiarity with Agile and Waterfall delivery methodologies Strong communication skills, with the ability to engage business and technical stakeholders Experience using tools such as JIRA, Confluence, Visio, or similar These will help you stand out Prior experience working with UK or international utilities Exposure to regulatory environments and compliance driven processes Experience supporting CX, digital transformation, or automation initiatives Relevant certifications (e.g., CBAP, PMI PBA, SAFe, Agile BA) Key Outcomes of the Role Improved clarity of business requirements and reduced delivery risk Simplified and optimised utilities processes and customer journeys Improved customer experience, billing accuracy, and operational efficiency Strong alignment between business objectives, regulatory needs, and technology solutions
Apr 04, 2026
Full time
Description - External Location: London, UK Work Model: Hybrid - 3 days per week in our London office About the Role We are seeking an experienced Consulting Manager with strong Utilities domain expertise and a deep understanding of the end-to-end energy value chain. The role requires hands on experience in one or more core utilities domains such as Smart Metering, Meter to Cash, Sales & Marketing, Customer Onboarding, Billing, and Payments. The Consulting Manager will work closely with business stakeholders, operations, and technology teams to translate business needs into clear, actionable requirements that drive customer experience, operational efficiency, and regulatory compliance. In this role you will Act as the primary interface between business, operations, and technology teams across utilities programmes Elicit, analyse, document, and validate business and functional requirements across utilities processes Develop current state and future state process maps covering end to end customer and operational journeys Translate business requirements into user stories, functional specifications, and acceptance criteria Support solution design to ensure alignment with business outcomes, regulatory requirements, and CX objectives Partner with testing teams to support UAT, defect triage, and resolution validation Identify process inefficiencies, failure demand, and rework drivers, recommending improvement opportunities Collaborate in Agile, Waterfall, or hybrid delivery models, supporting sprint and release planning Domain Experience (one or more required) Smart Metering Understanding of smart meter rollout, installation, commissioning, and data flows Knowledge of meter data acquisition, validation, estimation, and settlement interfaces Experience working with metering systems, field services, and regulatory obligations Meter to Cash (M2C) Strong understanding of the end to end meter to cash lifecycle Experience across meter reads, billing, invoicing, payments, adjustments, and collections Exposure to exception handling, billing accuracy, and revenue assurance Sales & Marketing for Utilities Experience supporting acquisition, retention, and cross sell journeys in utilities Understanding of tariffs, pricing, offers, switching, and regulatory constraints Ability to analyse customer journeys and conversion funnels Customer Onboarding Experience with customer onboarding, move in/move out, and switching journeys Understanding of KYC, data validation, and operational handoffs Billing & Payments Knowledge of billing engines, bill presentment, payment processing, and reconciliation Exposure to direct debit, prepayment, refunds, and payment exceptions Understanding of the Energy Value Chain End to end understanding of the energy value chain including generation, transmission, distribution, supply, and customer operations Awareness of the roles of suppliers, network operators, and market participants Understanding of regulatory, settlement, and market interaction points Work Model This is a hybrid role requiring three days per week in our London office. Working arrangements may evolve based on client and business needs. We will always clearly communicate role expectations. What you need to have to be considered 4-10+ years of experience as a Business Analyst, with significant exposure to the Utilities sector Strong requirements elicitation, documentation, and stakeholder management skills Experience with process modelling, data analysis, and business case development Familiarity with Agile and Waterfall delivery methodologies Strong communication skills, with the ability to engage business and technical stakeholders Experience using tools such as JIRA, Confluence, Visio, or similar These will help you stand out Prior experience working with UK or international utilities Exposure to regulatory environments and compliance driven processes Experience supporting CX, digital transformation, or automation initiatives Relevant certifications (e.g., CBAP, PMI PBA, SAFe, Agile BA) Key Outcomes of the Role Improved clarity of business requirements and reduced delivery risk Simplified and optimised utilities processes and customer journeys Improved customer experience, billing accuracy, and operational efficiency Strong alignment between business objectives, regulatory needs, and technology solutions
Technical Sales Specialist / Business Development Manager Midlands Remote High-Growth Opportunity Double your earning potential. Work with cutting-edge technology. Grow with a business that punches above its weight. Our Client isnt just another supplier. For over 35 years, they have delivered specialist electrical power systems into some of the most demanding environments from Formula 1 support t. . click apply for full job details
Apr 04, 2026
Full time
Technical Sales Specialist / Business Development Manager Midlands Remote High-Growth Opportunity Double your earning potential. Work with cutting-edge technology. Grow with a business that punches above its weight. Our Client isnt just another supplier. For over 35 years, they have delivered specialist electrical power systems into some of the most demanding environments from Formula 1 support t. . click apply for full job details
A long-established, respected law firm in Hungerford is seeking a Conveyancing Paralegal to join its thriving Residential Property team. This is an excellent opportunity to build your conveyancing career within a warm, collaborative environment where staff are valued, progression is encouraged, and client experience is at the heart of everything they do. Why This Firm Stands Out Strong local reputation: Known across Berkshire and Wiltshire for a personable, detail-driven service that keeps clients returning generation after generation. Genuine development: You'll work closely with experienced conveyancers, gaining real hands-on exposure to the full transaction lifecycle - with opportunities for internal progression and potential training routes depending on performance. Modern working culture: A friendly team, efficient systems, and supportive managers create a workplace people stay in, not pass through. Fantastic work-life balance: Hungerford offers an accessible, commutable location with the charm of a prosperous market town and none of the big-city stress. The Role You will support fee-earners on a busy and varied caseload including: Freehold and leasehold sales and purchases Remortgages and transfers of equity Drafting contract packs and requesting searches Preparing completion statements and assisting with SDLT/HMLR applications Managing client communication, providing regular updates with professionalism and warmth Ensuring administrative tasks are completed accurately and on time You will become a key part of the department, supporting smooth transactions from instruction to completion. About You Experience within a Residential Conveyancing team (6 months+ ideal) Strong organisational and communication skills Confidence liaising with clients, agents, lenders and solicitors A proactive, eager-to-learn approach Excellent attention to detail and a calm, solutions-focused mindset This is an ideal role for someone looking to grow their conveyancing skillset , whether progressing toward a fee-earning role, CILEx, or simply building strong long-term expertise. Benefits £25,000-£30,000 salary (reflecting experience and local market) Supportive team and accessible senior staff Training and mentorship opportunities Modern systems and a positive working culture Generous holiday allowance and additional benefits How to Apply If you're a Conveyancing Paralegal seeking a supportive firm , high-quality work, and the chance to build a long-term career in a welcoming environment, send your CV today.
Apr 04, 2026
Full time
A long-established, respected law firm in Hungerford is seeking a Conveyancing Paralegal to join its thriving Residential Property team. This is an excellent opportunity to build your conveyancing career within a warm, collaborative environment where staff are valued, progression is encouraged, and client experience is at the heart of everything they do. Why This Firm Stands Out Strong local reputation: Known across Berkshire and Wiltshire for a personable, detail-driven service that keeps clients returning generation after generation. Genuine development: You'll work closely with experienced conveyancers, gaining real hands-on exposure to the full transaction lifecycle - with opportunities for internal progression and potential training routes depending on performance. Modern working culture: A friendly team, efficient systems, and supportive managers create a workplace people stay in, not pass through. Fantastic work-life balance: Hungerford offers an accessible, commutable location with the charm of a prosperous market town and none of the big-city stress. The Role You will support fee-earners on a busy and varied caseload including: Freehold and leasehold sales and purchases Remortgages and transfers of equity Drafting contract packs and requesting searches Preparing completion statements and assisting with SDLT/HMLR applications Managing client communication, providing regular updates with professionalism and warmth Ensuring administrative tasks are completed accurately and on time You will become a key part of the department, supporting smooth transactions from instruction to completion. About You Experience within a Residential Conveyancing team (6 months+ ideal) Strong organisational and communication skills Confidence liaising with clients, agents, lenders and solicitors A proactive, eager-to-learn approach Excellent attention to detail and a calm, solutions-focused mindset This is an ideal role for someone looking to grow their conveyancing skillset , whether progressing toward a fee-earning role, CILEx, or simply building strong long-term expertise. Benefits £25,000-£30,000 salary (reflecting experience and local market) Supportive team and accessible senior staff Training and mentorship opportunities Modern systems and a positive working culture Generous holiday allowance and additional benefits How to Apply If you're a Conveyancing Paralegal seeking a supportive firm , high-quality work, and the chance to build a long-term career in a welcoming environment, send your CV today.
Description The Resort Fire Safety Manager role will aim to provide strategic leadership, professional assurance, and subject matter expertise to ensure effective fire safety management across each resort. The role will be accountable for maintaining compliance with statutory requirements, recognised standards, and internal policies, while supporting safe operations, capital development, and organi click apply for full job details
Apr 04, 2026
Full time
Description The Resort Fire Safety Manager role will aim to provide strategic leadership, professional assurance, and subject matter expertise to ensure effective fire safety management across each resort. The role will be accountable for maintaining compliance with statutory requirements, recognised standards, and internal policies, while supporting safe operations, capital development, and organi click apply for full job details
We at TFP, are looking for brilliant minds and passionate hearts to help us shape the future of fertility. We are one of the largest fertility service providers in Europe operating our IVF clinics and egg/sperm freezing banks in the UK, Poland and Netherlands. We have embarked on the mission to use technology to provide patients with a memorable best-in-class fertility journey that leads to the best outcome - starting a family! At TFP, we offer all our patients the care, understanding and expertise that help to bring dreams to life. We are passionate about what we do, which reflects our commitment to creating lives and changing lives. Science research and innovation are key to how we work and have led to us pioneering fertility treatment for more than 35 years. Many of our clinicians are internationally renowned specialists and we regularly share knowledge across our clinics to further improve our success. TFP has a national donor sperm bank, its own quality assurance scheme and own training scheme for junior embryologists. In addition, we are proud to say that we offer a clear & bespoke career framework, support continuing professional development and provide opportunities for staff to travel to other TFP clinics further their learning and support career progression. The Role: The post holder will be educated to college level with a keen interest in biology and will support the laboratory team in delivering clinical services. Duties include laboratory maintenance and cleaning, quality control, witnessing and traceability, culture dish preparation, and general administrative tasks. The role involves working closely with other laboratory staff to maintain high standards of patient care in accordance with national regulations and TFP policy. This is a permanent full time position working 37.5 hours per week. Weekend and on call working required at approximately 1:4 This position is available as a 12 month fixed term contract The Location: GCRM was established in 2006 and is Scotland's only private IVF clinic. Due to the passion, expertise and reputation of our team, GCRM has grown and now performs an impressive 800 fresh cycles and 700 frozen cycles per year. We offer a full suite of treatment and diagnostic services, including PGT. Conveniently located in a business park setting on the outskirts of Glasgow, adjacent to junction 25 of the M8, there is ample free parking for staff & patients at the front of the building. Our IVF laboratory is equipped with the latest equipment and monitoring systems that support us in achieving excellent outcome KPI's. GCRM also has a 5/5 inspection rating from the HFEA. Key Responsibilities: Laboratory and Administrative Duties Prepare culture dishes for use in treatment. Perform semen preparation for treatment, semen analysis, and freezing. Conduct quality control checks and monitor laboratory equipment. Carry out laboratory cleaning and routine maintenance of equipment. Assist with monitoring and ordering laboratory consumables. Accurately record patient cycle details in the patient management system and laboratory notes. Report patient cycle details to the HFEA via Prism. Perform witnessing and traceability in line with national regulations and TFP policy. Prepare laboratory notes and verify consents and screening results. Assist in the administration of the cryostore, including cryobilling and monitoring consent expiries. Support maintenance of the cryostore and gas cylinder storage. Ensure all procedures are performed in accordance with TFP Laboratory SOPs. Quality Management Read and acknowledge laboratory documents, including SOPs, policies, and risk assessments. Report non-conformities via QPulse and notify the Laboratory Manager. Assist with laboratory administrative audits. Follow Health & Safety guidelines, participate in training, and use personal protective equipment appropriately. Induction, Training, and Performance Management of Staff Complete modules of the TFP Training Scheme under the supervision of an embryologist. Participate in continuing professional development, training, and courses to expand knowledge and skills. Regulatory Compliance Ensure all procedures comply with national regulations, professional guidelines, and TFP policy. Maintain witnessing and traceability in line with regulations and TFP policies. Assist with the organisation of gamete and embryo transport to and from the clinic in accordance with regulations. Communication Attend laboratory and clinic meetings as directed by the Laboratory Manager. Maintain effective communication and cooperation with other functional areas and TFP teams. Participate in patient information and marketing events. Represent TFP at group meetings, industry events, and conferences as required. Confidentiality Maintain confidentiality of patient, employee, and company information in accordance with national and European data protection legislation. Qualifications and Experience: College Level Education Desirable: Degree in Life Sciences MSc or PhD in Life Science Background knowledge of the science underpinning embryology Awareness of national regulation Knowledge of quality control procedures e.g. temperature checks Experience in a life sciences laboratory Good manual dexterity skills Flexible and self-motivated High level of attention to detail Excellent communication skills Location: TFP GCRM Fertility - Glasgow Working Hours:37.5 Monday to Friday Weekend and on call working required at approximately 1:4 Salary: Competitive (Depending on experience) Pension: Dual contribution pension scheme Holiday Entitlement: 27 Days + Bank holidays(pro rata)
Apr 04, 2026
Full time
We at TFP, are looking for brilliant minds and passionate hearts to help us shape the future of fertility. We are one of the largest fertility service providers in Europe operating our IVF clinics and egg/sperm freezing banks in the UK, Poland and Netherlands. We have embarked on the mission to use technology to provide patients with a memorable best-in-class fertility journey that leads to the best outcome - starting a family! At TFP, we offer all our patients the care, understanding and expertise that help to bring dreams to life. We are passionate about what we do, which reflects our commitment to creating lives and changing lives. Science research and innovation are key to how we work and have led to us pioneering fertility treatment for more than 35 years. Many of our clinicians are internationally renowned specialists and we regularly share knowledge across our clinics to further improve our success. TFP has a national donor sperm bank, its own quality assurance scheme and own training scheme for junior embryologists. In addition, we are proud to say that we offer a clear & bespoke career framework, support continuing professional development and provide opportunities for staff to travel to other TFP clinics further their learning and support career progression. The Role: The post holder will be educated to college level with a keen interest in biology and will support the laboratory team in delivering clinical services. Duties include laboratory maintenance and cleaning, quality control, witnessing and traceability, culture dish preparation, and general administrative tasks. The role involves working closely with other laboratory staff to maintain high standards of patient care in accordance with national regulations and TFP policy. This is a permanent full time position working 37.5 hours per week. Weekend and on call working required at approximately 1:4 This position is available as a 12 month fixed term contract The Location: GCRM was established in 2006 and is Scotland's only private IVF clinic. Due to the passion, expertise and reputation of our team, GCRM has grown and now performs an impressive 800 fresh cycles and 700 frozen cycles per year. We offer a full suite of treatment and diagnostic services, including PGT. Conveniently located in a business park setting on the outskirts of Glasgow, adjacent to junction 25 of the M8, there is ample free parking for staff & patients at the front of the building. Our IVF laboratory is equipped with the latest equipment and monitoring systems that support us in achieving excellent outcome KPI's. GCRM also has a 5/5 inspection rating from the HFEA. Key Responsibilities: Laboratory and Administrative Duties Prepare culture dishes for use in treatment. Perform semen preparation for treatment, semen analysis, and freezing. Conduct quality control checks and monitor laboratory equipment. Carry out laboratory cleaning and routine maintenance of equipment. Assist with monitoring and ordering laboratory consumables. Accurately record patient cycle details in the patient management system and laboratory notes. Report patient cycle details to the HFEA via Prism. Perform witnessing and traceability in line with national regulations and TFP policy. Prepare laboratory notes and verify consents and screening results. Assist in the administration of the cryostore, including cryobilling and monitoring consent expiries. Support maintenance of the cryostore and gas cylinder storage. Ensure all procedures are performed in accordance with TFP Laboratory SOPs. Quality Management Read and acknowledge laboratory documents, including SOPs, policies, and risk assessments. Report non-conformities via QPulse and notify the Laboratory Manager. Assist with laboratory administrative audits. Follow Health & Safety guidelines, participate in training, and use personal protective equipment appropriately. Induction, Training, and Performance Management of Staff Complete modules of the TFP Training Scheme under the supervision of an embryologist. Participate in continuing professional development, training, and courses to expand knowledge and skills. Regulatory Compliance Ensure all procedures comply with national regulations, professional guidelines, and TFP policy. Maintain witnessing and traceability in line with regulations and TFP policies. Assist with the organisation of gamete and embryo transport to and from the clinic in accordance with regulations. Communication Attend laboratory and clinic meetings as directed by the Laboratory Manager. Maintain effective communication and cooperation with other functional areas and TFP teams. Participate in patient information and marketing events. Represent TFP at group meetings, industry events, and conferences as required. Confidentiality Maintain confidentiality of patient, employee, and company information in accordance with national and European data protection legislation. Qualifications and Experience: College Level Education Desirable: Degree in Life Sciences MSc or PhD in Life Science Background knowledge of the science underpinning embryology Awareness of national regulation Knowledge of quality control procedures e.g. temperature checks Experience in a life sciences laboratory Good manual dexterity skills Flexible and self-motivated High level of attention to detail Excellent communication skills Location: TFP GCRM Fertility - Glasgow Working Hours:37.5 Monday to Friday Weekend and on call working required at approximately 1:4 Salary: Competitive (Depending on experience) Pension: Dual contribution pension scheme Holiday Entitlement: 27 Days + Bank holidays(pro rata)
The enclosed set of information is designed to give you a fuller picture of what the post involves and information about Children in Wales. The job description is designed to summarise clearly the scope and responsibilities of the post should be read thoroughly. The purpose of the person specification is to state, as precisely as possible, the minimum skills, experience and knowledge applicants must have to meet the requirements of the post. It is essential that you read this carefully and address your applicationto the criteria contained in the person specification. Failure to do so will considerably reduce yourchances of being selected for interview. The application process will close at 9am 13th April 2026 Our recruitment team will short-list for interview. They will not be provided with your contact details or any equal opportunities information. The information provided by unsuccessful applicants will besecurely retained for a period of 1 year and then confidentially destroyed. In the interests of economy we can only acknowledge receipt of your application by email. If successful in progressing to interview, you will be notified via the email address provided to us. Interviews are planned for the 29th April 2026. Job Description Job Title: Training Officer Reports To: Training Manager Location: Hybrid - agile working from home and in the Cardiff office Hours of Work: 28 hours per week - Term time only Contract: Fixed term to end 31st March 2027 Salary: £21,536.28 per annum Annual Leave: 15 days per annum (plus Bank Holidays) Method of Pay: Salaries are paid directly into staff member's nominated bank account on the 15th of each month Pension: Children in Wales' employees are automatically enrolled to the WorkplacePension Scheme, but you may choose to opt out ABOUT THE ROLE: The post holder will be an experienced trainer and be responsible for the development and delivery of effective, high-quality training. This will include Safeguarding training for professionals working with babies, children and young people in Wales and other children's sector related content. Training will take place virtually online or face to face at venues throughout Wales. The Training Officer, working within a team will proactively seek new opportunities in which to develop the training programme further and ensure that its contents reflect the strategic objectives of Children in Wales in relation to the UNCRC, and relevant legislation. MAIN DUTIES AND RESPONSIBILITIES: Work with colleagues to develop, deliver and maintain a multiagency advertised training programme for statutory, voluntary and independent sector organisations in Wales. Deliver highly interactive and engaging training courses, both online virtually, or face to face, on a range of topics related to safeguarding and child rights, aimed at practitioners supporting babies, children, young people and their families in a variety of settings. Contribute to the development of a portfolio of training courses which are informed by current issues, priorities, legislation and guidance. Participate in the quality assurance of the training programme through the development and consistent application of evaluation tools Identify opportunities where possible for the involvement of children and young people within the training programme, considering equality, diversity and inclusion within content development and delivery. This list is not exhaustive as there may be other duties and responsibilities, which Children in Wales may require the post-holder to perform from time to time in contributing to the delivery of its activities. Personal Specification KEY REQUIREMENTS - ESSENTIAL Qualified to degree level in a relevant subject or have equivalent relevant experience within the children's sector in Wales A good working knowledge of the child protection system including experience of identifying and reporting concerns, and the processes involved when working in a multiagency context. At least two years' experience in a training role or equivalent, that involved designing and delivering engaging and interactive training packages, to engage a range of learners. Awareness of current developments in training provision, including blended and asynchronous learning. Able to demonstrate a commitment to the values and principles of Children in Wales, including promoting equality, diversity and inclusive practice. KEY REQUIREMENTS - DESIRABLE An area of specialist relevant knowledge to develop and deliver training on e.g. Child and Adolescent mental health, Equality and Diversity, Additional Learning Needs, Ability to communicate both orally and in writing through the Welsh language. Good understanding and experience of income generation Background Information Children in Wales - Plant yng Nghymru is the national representative membership organisation for individuals and organisations from all sectors who work with children, young people and families in Wales. We will work towards our vision in collaboration with our members by: Campaigning for the full adoption and implementation of the United Nations Convention on the Rights of the Child at every level of Welsh society. Challenging inequalities and promoting equity for all children and young people across Wales. Bringing together and amplifying a collective voice for transformational change at a policy level within Wales. Promoting and supporting the participation of children and young people within decision-making structures at all levels of government within Wales
Apr 04, 2026
Contractor
The enclosed set of information is designed to give you a fuller picture of what the post involves and information about Children in Wales. The job description is designed to summarise clearly the scope and responsibilities of the post should be read thoroughly. The purpose of the person specification is to state, as precisely as possible, the minimum skills, experience and knowledge applicants must have to meet the requirements of the post. It is essential that you read this carefully and address your applicationto the criteria contained in the person specification. Failure to do so will considerably reduce yourchances of being selected for interview. The application process will close at 9am 13th April 2026 Our recruitment team will short-list for interview. They will not be provided with your contact details or any equal opportunities information. The information provided by unsuccessful applicants will besecurely retained for a period of 1 year and then confidentially destroyed. In the interests of economy we can only acknowledge receipt of your application by email. If successful in progressing to interview, you will be notified via the email address provided to us. Interviews are planned for the 29th April 2026. Job Description Job Title: Training Officer Reports To: Training Manager Location: Hybrid - agile working from home and in the Cardiff office Hours of Work: 28 hours per week - Term time only Contract: Fixed term to end 31st March 2027 Salary: £21,536.28 per annum Annual Leave: 15 days per annum (plus Bank Holidays) Method of Pay: Salaries are paid directly into staff member's nominated bank account on the 15th of each month Pension: Children in Wales' employees are automatically enrolled to the WorkplacePension Scheme, but you may choose to opt out ABOUT THE ROLE: The post holder will be an experienced trainer and be responsible for the development and delivery of effective, high-quality training. This will include Safeguarding training for professionals working with babies, children and young people in Wales and other children's sector related content. Training will take place virtually online or face to face at venues throughout Wales. The Training Officer, working within a team will proactively seek new opportunities in which to develop the training programme further and ensure that its contents reflect the strategic objectives of Children in Wales in relation to the UNCRC, and relevant legislation. MAIN DUTIES AND RESPONSIBILITIES: Work with colleagues to develop, deliver and maintain a multiagency advertised training programme for statutory, voluntary and independent sector organisations in Wales. Deliver highly interactive and engaging training courses, both online virtually, or face to face, on a range of topics related to safeguarding and child rights, aimed at practitioners supporting babies, children, young people and their families in a variety of settings. Contribute to the development of a portfolio of training courses which are informed by current issues, priorities, legislation and guidance. Participate in the quality assurance of the training programme through the development and consistent application of evaluation tools Identify opportunities where possible for the involvement of children and young people within the training programme, considering equality, diversity and inclusion within content development and delivery. This list is not exhaustive as there may be other duties and responsibilities, which Children in Wales may require the post-holder to perform from time to time in contributing to the delivery of its activities. Personal Specification KEY REQUIREMENTS - ESSENTIAL Qualified to degree level in a relevant subject or have equivalent relevant experience within the children's sector in Wales A good working knowledge of the child protection system including experience of identifying and reporting concerns, and the processes involved when working in a multiagency context. At least two years' experience in a training role or equivalent, that involved designing and delivering engaging and interactive training packages, to engage a range of learners. Awareness of current developments in training provision, including blended and asynchronous learning. Able to demonstrate a commitment to the values and principles of Children in Wales, including promoting equality, diversity and inclusive practice. KEY REQUIREMENTS - DESIRABLE An area of specialist relevant knowledge to develop and deliver training on e.g. Child and Adolescent mental health, Equality and Diversity, Additional Learning Needs, Ability to communicate both orally and in writing through the Welsh language. Good understanding and experience of income generation Background Information Children in Wales - Plant yng Nghymru is the national representative membership organisation for individuals and organisations from all sectors who work with children, young people and families in Wales. We will work towards our vision in collaboration with our members by: Campaigning for the full adoption and implementation of the United Nations Convention on the Rights of the Child at every level of Welsh society. Challenging inequalities and promoting equity for all children and young people across Wales. Bringing together and amplifying a collective voice for transformational change at a policy level within Wales. Promoting and supporting the participation of children and young people within decision-making structures at all levels of government within Wales
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Apr 04, 2026
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Apr 04, 2026
Full time
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