We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do We are seeking a highly skilled Senior Machine Learning Engineer to advance our personalised recommendation systems by developing efficient, low-latency solutions that serve millions of users globally. The successful candidate will collaborate closely with data scientists, engineers, and product managers to design intelligent content recommendation mechanisms and drive the ongoing advancement of our Machine Learning Platform. Model Development: Design, train, and optimise machine learning models focused on user personalisation, encompassing recommendation engines, ranking algorithms, user segmentation, and content analysis. Data Pipeline Engineering: Construct and maintain robust and scalable data pipelines for feature engineering and model training utilising both structured and unstructured large-scale datasets. Production Deployment: Deploy and supervise ML models in production environments, ensuring high availability, optimal performance, and continued relevance. Experimentation: Design and analysis of A/B tests and offline experiments to evaluate model efficacy and support continuous improvement. Cross-Functional Collaboration: Engage with multidisciplinary teams to align machine learning initiatives with business objectives and user needs. Research & Innovation: Evaluate emerging research in machine learning, deep learning, and personalisation for potential integration within existing systems. What you'll bring Demonstrated expertise in the full lifecycle of machine learning, from model development, deployment and serving to monitoring and maintenance. Strong proficiency in Python and knowledge of ML libraries/frameworks (e.g., TensorFlow, PyTorch). . Experience using ML Training frameworks (e.g., TFX, Kubeflow Pipelines SDK) and Model Serving technologies (eg. Tensorflow Serving, Triton, TorchServe). Experience with high-volume data processing and real-time streaming architectures. Strong understanding of recommendation system design and personalisation algorithms. Familiarity with Generative AI and its applications in production settings. Exceptional communication and analytical problem-solving skills. Proven successful experience in mentoring less experienced engineers to improve their technical skills A Typical Day at the Office When you come in, you can grab a coffee or a bit of breakfast from one of the many (subsidised) cafés or restaurants on site. Settle in at your desk, have a quick look at Slack to see what's happening in the tech communities, then catch up with everyone at the team stand-up. After that, you'll join your team and pick the first task to get cracking on. At lunchtime, you've got a few choices: head to The Pavilion for a bite with the team, pop to the onsite gym for a quick workout, or join in with a lunchtime community meetup - whatever suits you. Once you're back, you'll carry on working with your team on your current feature. Later in the afternoon, the team might fancy a quick coffee break before wrapping up the day with a team retrospective. Global OTT Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
May 11, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do We are seeking a highly skilled Senior Machine Learning Engineer to advance our personalised recommendation systems by developing efficient, low-latency solutions that serve millions of users globally. The successful candidate will collaborate closely with data scientists, engineers, and product managers to design intelligent content recommendation mechanisms and drive the ongoing advancement of our Machine Learning Platform. Model Development: Design, train, and optimise machine learning models focused on user personalisation, encompassing recommendation engines, ranking algorithms, user segmentation, and content analysis. Data Pipeline Engineering: Construct and maintain robust and scalable data pipelines for feature engineering and model training utilising both structured and unstructured large-scale datasets. Production Deployment: Deploy and supervise ML models in production environments, ensuring high availability, optimal performance, and continued relevance. Experimentation: Design and analysis of A/B tests and offline experiments to evaluate model efficacy and support continuous improvement. Cross-Functional Collaboration: Engage with multidisciplinary teams to align machine learning initiatives with business objectives and user needs. Research & Innovation: Evaluate emerging research in machine learning, deep learning, and personalisation for potential integration within existing systems. What you'll bring Demonstrated expertise in the full lifecycle of machine learning, from model development, deployment and serving to monitoring and maintenance. Strong proficiency in Python and knowledge of ML libraries/frameworks (e.g., TensorFlow, PyTorch). . Experience using ML Training frameworks (e.g., TFX, Kubeflow Pipelines SDK) and Model Serving technologies (eg. Tensorflow Serving, Triton, TorchServe). Experience with high-volume data processing and real-time streaming architectures. Strong understanding of recommendation system design and personalisation algorithms. Familiarity with Generative AI and its applications in production settings. Exceptional communication and analytical problem-solving skills. Proven successful experience in mentoring less experienced engineers to improve their technical skills A Typical Day at the Office When you come in, you can grab a coffee or a bit of breakfast from one of the many (subsidised) cafés or restaurants on site. Settle in at your desk, have a quick look at Slack to see what's happening in the tech communities, then catch up with everyone at the team stand-up. After that, you'll join your team and pick the first task to get cracking on. At lunchtime, you've got a few choices: head to The Pavilion for a bite with the team, pop to the onsite gym for a quick workout, or join in with a lunchtime community meetup - whatever suits you. Once you're back, you'll carry on working with your team on your current feature. Later in the afternoon, the team might fancy a quick coffee break before wrapping up the day with a team retrospective. Global OTT Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do We are seeking a highly skilled Senior Machine Learning Engineer to advance our personalised recommendation systems by developing efficient, low-latency solutions that serve millions of users globally. The successful candidate will collaborate closely with data scientists, engineers, and product managers to design intelligent content recommendation mechanisms and drive the ongoing advancement of our Machine Learning Platform. Model Development: Design, train, and optimise machine learning models focused on user personalisation, encompassing recommendation engines, ranking algorithms, user segmentation, and content analysis. Data Pipeline Engineering: Construct and maintain robust and scalable data pipelines for feature engineering and model training utilising both structured and unstructured large-scale datasets. Production Deployment: Deploy and supervise ML models in production environments, ensuring high availability, optimal performance, and continued relevance. Experimentation: Design and analysis of A/B tests and offline experiments to evaluate model efficacy and support continuous improvement. Cross-Functional Collaboration: Engage with multidisciplinary teams to align machine learning initiatives with business objectives and user needs. Research & Innovation: Evaluate emerging research in machine learning, deep learning, and personalisation for potential integration within existing systems. What you'll bring Demonstrated expertise in the full lifecycle of machine learning, from model development, deployment and serving to monitoring and maintenance. Strong proficiency in Python and knowledge of ML libraries/frameworks (e.g., TensorFlow, PyTorch). . Experience using ML Training frameworks (e.g., TFX, Kubeflow Pipelines SDK) and Model Serving technologies (eg. Tensorflow Serving, Triton, TorchServe). Experience with high-volume data processing and real-time streaming architectures. Strong understanding of recommendation system design and personalisation algorithms. Familiarity with Generative AI and its applications in production settings. Exceptional communication and analytical problem-solving skills. Proven successful experience in mentoring less experienced engineers to improve their technical skills A Typical Day at the Office When you come in, you can grab a coffee or a bit of breakfast from one of the many (subsidised) cafés or restaurants on site. Settle in at your desk, have a quick look at Slack to see what's happening in the tech communities, then catch up with everyone at the team stand-up. After that, you'll join your team and pick the first task to get cracking on. At lunchtime, you've got a few choices: head to The Pavilion for a bite with the team, pop to the onsite gym for a quick workout, or join in with a lunchtime community meetup - whatever suits you. Once you're back, you'll carry on working with your team on your current feature. Later in the afternoon, the team might fancy a quick coffee break before wrapping up the day with a team retrospective. Global OTT Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
May 11, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do We are seeking a highly skilled Senior Machine Learning Engineer to advance our personalised recommendation systems by developing efficient, low-latency solutions that serve millions of users globally. The successful candidate will collaborate closely with data scientists, engineers, and product managers to design intelligent content recommendation mechanisms and drive the ongoing advancement of our Machine Learning Platform. Model Development: Design, train, and optimise machine learning models focused on user personalisation, encompassing recommendation engines, ranking algorithms, user segmentation, and content analysis. Data Pipeline Engineering: Construct and maintain robust and scalable data pipelines for feature engineering and model training utilising both structured and unstructured large-scale datasets. Production Deployment: Deploy and supervise ML models in production environments, ensuring high availability, optimal performance, and continued relevance. Experimentation: Design and analysis of A/B tests and offline experiments to evaluate model efficacy and support continuous improvement. Cross-Functional Collaboration: Engage with multidisciplinary teams to align machine learning initiatives with business objectives and user needs. Research & Innovation: Evaluate emerging research in machine learning, deep learning, and personalisation for potential integration within existing systems. What you'll bring Demonstrated expertise in the full lifecycle of machine learning, from model development, deployment and serving to monitoring and maintenance. Strong proficiency in Python and knowledge of ML libraries/frameworks (e.g., TensorFlow, PyTorch). . Experience using ML Training frameworks (e.g., TFX, Kubeflow Pipelines SDK) and Model Serving technologies (eg. Tensorflow Serving, Triton, TorchServe). Experience with high-volume data processing and real-time streaming architectures. Strong understanding of recommendation system design and personalisation algorithms. Familiarity with Generative AI and its applications in production settings. Exceptional communication and analytical problem-solving skills. Proven successful experience in mentoring less experienced engineers to improve their technical skills A Typical Day at the Office When you come in, you can grab a coffee or a bit of breakfast from one of the many (subsidised) cafés or restaurants on site. Settle in at your desk, have a quick look at Slack to see what's happening in the tech communities, then catch up with everyone at the team stand-up. After that, you'll join your team and pick the first task to get cracking on. At lunchtime, you've got a few choices: head to The Pavilion for a bite with the team, pop to the onsite gym for a quick workout, or join in with a lunchtime community meetup - whatever suits you. Once you're back, you'll carry on working with your team on your current feature. Later in the afternoon, the team might fancy a quick coffee break before wrapping up the day with a team retrospective. Global OTT Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Head of UK HR Operations and Technology About this role We're looking for a results driven Head of HR Operations and Technology (Senior Manager level) to inspire and guide a team of approx. 10+ HR professionals and drive operational and associate experience excellence. You'll set the vision and strategy for how we deliver simple employee experiences with excellence, while constantly pushing on what's possible across people, process, and technology. The ideal candidate for this role is passionate about the connection of HR operations and technology. You'll drive efficiency across all areas of HR operations; using technology and automation to create seamless journeys and experiences. You'll also be critical to redefining team scope, operationalising new practices, designing new processes and ways of working as HR strategy evolves; and ensuring resources are leveraged most effectively. Exploring data for governance, building cases for change, understanding opportunity and risk will be key. The ability to to work with senior leader stakeholders will be paramount; ensuring they're to part of the story and journey to drive sustainable service change. You'll partner with HR strategic teams, risk management, tech teams and business partners to help achieve our goals. You'll be fungible enough to work on HR processes in one moment, and be leading teams designing new HR tech capabilities the next. What you'll do Spearhead and develop a HR operations function that provides best-in-class services to employees and people leaders. You will be responsible for operations strategy in partnership with our technology teams. Own the product roadmap and strategy, ensuring it aligns with the business and moves us towards continued growth, speed, innovation and improvement. Work with partner tech teams to implement change. Represent the needs of UK employees to inform our product roadmap, ensuring we are building and delivering measurably improved HR interactions and experiences for our employees and achieving target business outcomes. Guide and support the team responsible for delivering the day-to-day operations of core HR services, which includes specialist processing (e.g Payroll), HR Contact Centre and tech. Manage, coach and develop the HR Operations team to improve capability, encourage best practice and deliver optimal results that align with business direction. Develop, own and report on HR Operations metrics; utilising technology to interpret workforce data. Design, develop and deliver HR operations change in response to and business/enterprise-wide change initiatives and ensure the delivery of such initiatives is simple, meets the needs of the business and preserves employee engagement. Work collaboratively with HR leadership to ensure coordination of initiatives and optimal use of resources. Ensure the highest standards of continuous and operational excellence, driving out complexity in our processes and practices and establishing a culture of continuous improvement within our operations team. What we're looking for A thoughtful and proactive people leader with significant experience coaching and developing large teams. Great judgement and values, balancing the right thing for our business with the right thing for our employees. Previous experience in a large leadership role in HR or in a people focused or operations role and demonstrable results delivering on improvement projects. Resilience and excitement towards change, recognising the opportunities it brings. Problem solver and critical thinker. Able to design solutions to solve problems at pace. Intellectually Curious. You ask why, you explore, you're not afraid to pursue ideas. You'll have a hunger to learn and be a seeker of new challenges. You want to question the status quo; you want to wow our employees with seamless, positive experiences. You're comfortable with ambiguity, and are able to synthesise ideas into meaningful plans for action. Communicator & Influencer. You can communicate complex ideas clearly regardless of your audience. Our team knows their priorities and why they're doing what they're doing. You always can rally associates to work with you. Do-er. You're biased toward action. You can get around roadblocks and stay focused on your goals. You're well organised, able to multitask and able to prioritise your work. Passionate & Customer Focussed. You care about growing others and bringing them together around what's possible. Team Player. You enjoy working with diverse people and driving the team toward a common goal. You have the ability to put the team before yourself and establish long-lasting relationships. Operational mastery and AI Innovation. You'll own the integrity of our core HR Operations, including payroll, pensions, and benefits, while simultaneously architecting our HR Tech roadmap. You will lead the integration of AI-driven solutions to automate administrative burdens, ensuring our back-office functions are not just compliant, but cutting-edge and scalable. Stakeholder Influence & Storytelling . Master the art of 'The Why" - you must be a skilled storyteller capable of translating complex operational needs and technical agendas into compelling business cases for executive stakeholders. Success in this role requires the ability to navigate diverse viewpoints, build consensus, and secure high-level buy-in for transformative change. Life at Capital One UK We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar. We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: Wealth & Future: Competitive pension and performance-based bonus schemes Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days. Health: Access premium care through our private medical insurance. Family Support: We champion your milestones with enhanced parental leave A full list of our benefits is available here . Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
May 11, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Head of UK HR Operations and Technology About this role We're looking for a results driven Head of HR Operations and Technology (Senior Manager level) to inspire and guide a team of approx. 10+ HR professionals and drive operational and associate experience excellence. You'll set the vision and strategy for how we deliver simple employee experiences with excellence, while constantly pushing on what's possible across people, process, and technology. The ideal candidate for this role is passionate about the connection of HR operations and technology. You'll drive efficiency across all areas of HR operations; using technology and automation to create seamless journeys and experiences. You'll also be critical to redefining team scope, operationalising new practices, designing new processes and ways of working as HR strategy evolves; and ensuring resources are leveraged most effectively. Exploring data for governance, building cases for change, understanding opportunity and risk will be key. The ability to to work with senior leader stakeholders will be paramount; ensuring they're to part of the story and journey to drive sustainable service change. You'll partner with HR strategic teams, risk management, tech teams and business partners to help achieve our goals. You'll be fungible enough to work on HR processes in one moment, and be leading teams designing new HR tech capabilities the next. What you'll do Spearhead and develop a HR operations function that provides best-in-class services to employees and people leaders. You will be responsible for operations strategy in partnership with our technology teams. Own the product roadmap and strategy, ensuring it aligns with the business and moves us towards continued growth, speed, innovation and improvement. Work with partner tech teams to implement change. Represent the needs of UK employees to inform our product roadmap, ensuring we are building and delivering measurably improved HR interactions and experiences for our employees and achieving target business outcomes. Guide and support the team responsible for delivering the day-to-day operations of core HR services, which includes specialist processing (e.g Payroll), HR Contact Centre and tech. Manage, coach and develop the HR Operations team to improve capability, encourage best practice and deliver optimal results that align with business direction. Develop, own and report on HR Operations metrics; utilising technology to interpret workforce data. Design, develop and deliver HR operations change in response to and business/enterprise-wide change initiatives and ensure the delivery of such initiatives is simple, meets the needs of the business and preserves employee engagement. Work collaboratively with HR leadership to ensure coordination of initiatives and optimal use of resources. Ensure the highest standards of continuous and operational excellence, driving out complexity in our processes and practices and establishing a culture of continuous improvement within our operations team. What we're looking for A thoughtful and proactive people leader with significant experience coaching and developing large teams. Great judgement and values, balancing the right thing for our business with the right thing for our employees. Previous experience in a large leadership role in HR or in a people focused or operations role and demonstrable results delivering on improvement projects. Resilience and excitement towards change, recognising the opportunities it brings. Problem solver and critical thinker. Able to design solutions to solve problems at pace. Intellectually Curious. You ask why, you explore, you're not afraid to pursue ideas. You'll have a hunger to learn and be a seeker of new challenges. You want to question the status quo; you want to wow our employees with seamless, positive experiences. You're comfortable with ambiguity, and are able to synthesise ideas into meaningful plans for action. Communicator & Influencer. You can communicate complex ideas clearly regardless of your audience. Our team knows their priorities and why they're doing what they're doing. You always can rally associates to work with you. Do-er. You're biased toward action. You can get around roadblocks and stay focused on your goals. You're well organised, able to multitask and able to prioritise your work. Passionate & Customer Focussed. You care about growing others and bringing them together around what's possible. Team Player. You enjoy working with diverse people and driving the team toward a common goal. You have the ability to put the team before yourself and establish long-lasting relationships. Operational mastery and AI Innovation. You'll own the integrity of our core HR Operations, including payroll, pensions, and benefits, while simultaneously architecting our HR Tech roadmap. You will lead the integration of AI-driven solutions to automate administrative burdens, ensuring our back-office functions are not just compliant, but cutting-edge and scalable. Stakeholder Influence & Storytelling . Master the art of 'The Why" - you must be a skilled storyteller capable of translating complex operational needs and technical agendas into compelling business cases for executive stakeholders. Success in this role requires the ability to navigate diverse viewpoints, build consensus, and secure high-level buy-in for transformative change. Life at Capital One UK We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar. We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: Wealth & Future: Competitive pension and performance-based bonus schemes Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days. Health: Access premium care through our private medical insurance. Family Support: We champion your milestones with enhanced parental leave A full list of our benefits is available here . Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Nursery Manager - CherryBrook Nursery Salary - Competitive 40 hours per week Are you a truly dedicated and enthusiastic Nursery Manager with a heart for little ones? CherryBrook Nursery is searching for an inspiring leader to join our vibrant team full-time, Monday to Friday, 40 hours a week! If you're passionate about nurturing child development, always put children's well-being first, and are fiercely committed to upholding exceptional nursery values and curriculum standards, then we want to hear from you! Why Join Us? At Family First, we value our team members and offer a comprehensive benefits package, including: Quarterly bonus earn an extra £3000 per annum! Annual Leave: Starting at 27 days, plus a paid day off for your birthday and bank holidays Referral Programme: Refer a friend and earn up to £750 Employee Childcare Discounts: 75% off nursery fees for our team member's as well as access to wider discount. Health & wellbeing programme: Confidential employee assistance helpline available Personal & Professional Development: Tailored learning and development opportunities to support your career growth Terms and conditions apply. Some benefits are discretionary and may be subject to change. Key Responsibilities: Understand and ensure that the requirements of the statutory framework for the EYFS are met throughout the nursery. Ensure that company policies and procedures are embedded, applied, and adhered to by all. Facilitate inspections by regulatory bodies and implement any recommendations. Embed effective key person approach to enable children to form secure attachments and identify training or development needs for staff. Ensure that all children receive stimulating and purposeful experiences, environments and resources which are appropriate to their age and stage of development. Promote a culture of self-evaluation and reflective practice throughout the nursery. Manage any complaints or concerns raised in a thorough and timely manner and inform senior management. Maintain accurate records and accounts relating to children and staff on EyMan system and on file. Participate in all activities related to nursery publications, advertising, public relations, the web site, and other marketing activities designed to promote the nursery. Promote positive relations with an approachable manner and time to listen to your team. Duties and responsibilities in this job description are not exhaustive or restrictive, changes and other duties relevant to this post may be added. Requirements: Essential: Full and relevant Level 3 Childcare qualification Essential: Over 1 year experience in Early Years Essential: Strong knowledge of the statutory framework for the EYFS and regulatory requirements Essential: Over 1 year of management experience Desirable: Level 5 qualification in Childcare and/or Management and Leadership Desirable: Experience of successfully passing an Ofsted inspection at a Good or Outstanding level Take the next step and explore a role that makes a positive impact on children's lives. Apply today and let our friendly recruitment team support you every step of the way. We can't wait to welcome you to the Family First community! We are committed to safeguarding and protecting the welfare of children and expect all staff and volunteers to share this commitment. A Disclosure and Barring Service Certificate will be required for all posts. This post will be subject to enhanced checks as part of our Safeguarding Duty. CherryBrook Nursery is part of the Family First Group where we take great care to treat everyone as a person, with equal rights and responsibilities to any other individual, whether they are an adult or a child. We are committed to providing equality of opportunity and anti-discriminatory practice for all children and families according to their individual needs. Discrimination on the grounds of gender, age, race, religion or belief, marriage or civil partnership, disability, sexual orientation, gender reassignment, pregnancy or maternity, ethnic or national origin, or political belief has no place within the Family First Group.
May 11, 2026
Full time
Nursery Manager - CherryBrook Nursery Salary - Competitive 40 hours per week Are you a truly dedicated and enthusiastic Nursery Manager with a heart for little ones? CherryBrook Nursery is searching for an inspiring leader to join our vibrant team full-time, Monday to Friday, 40 hours a week! If you're passionate about nurturing child development, always put children's well-being first, and are fiercely committed to upholding exceptional nursery values and curriculum standards, then we want to hear from you! Why Join Us? At Family First, we value our team members and offer a comprehensive benefits package, including: Quarterly bonus earn an extra £3000 per annum! Annual Leave: Starting at 27 days, plus a paid day off for your birthday and bank holidays Referral Programme: Refer a friend and earn up to £750 Employee Childcare Discounts: 75% off nursery fees for our team member's as well as access to wider discount. Health & wellbeing programme: Confidential employee assistance helpline available Personal & Professional Development: Tailored learning and development opportunities to support your career growth Terms and conditions apply. Some benefits are discretionary and may be subject to change. Key Responsibilities: Understand and ensure that the requirements of the statutory framework for the EYFS are met throughout the nursery. Ensure that company policies and procedures are embedded, applied, and adhered to by all. Facilitate inspections by regulatory bodies and implement any recommendations. Embed effective key person approach to enable children to form secure attachments and identify training or development needs for staff. Ensure that all children receive stimulating and purposeful experiences, environments and resources which are appropriate to their age and stage of development. Promote a culture of self-evaluation and reflective practice throughout the nursery. Manage any complaints or concerns raised in a thorough and timely manner and inform senior management. Maintain accurate records and accounts relating to children and staff on EyMan system and on file. Participate in all activities related to nursery publications, advertising, public relations, the web site, and other marketing activities designed to promote the nursery. Promote positive relations with an approachable manner and time to listen to your team. Duties and responsibilities in this job description are not exhaustive or restrictive, changes and other duties relevant to this post may be added. Requirements: Essential: Full and relevant Level 3 Childcare qualification Essential: Over 1 year experience in Early Years Essential: Strong knowledge of the statutory framework for the EYFS and regulatory requirements Essential: Over 1 year of management experience Desirable: Level 5 qualification in Childcare and/or Management and Leadership Desirable: Experience of successfully passing an Ofsted inspection at a Good or Outstanding level Take the next step and explore a role that makes a positive impact on children's lives. Apply today and let our friendly recruitment team support you every step of the way. We can't wait to welcome you to the Family First community! We are committed to safeguarding and protecting the welfare of children and expect all staff and volunteers to share this commitment. A Disclosure and Barring Service Certificate will be required for all posts. This post will be subject to enhanced checks as part of our Safeguarding Duty. CherryBrook Nursery is part of the Family First Group where we take great care to treat everyone as a person, with equal rights and responsibilities to any other individual, whether they are an adult or a child. We are committed to providing equality of opportunity and anti-discriminatory practice for all children and families according to their individual needs. Discrimination on the grounds of gender, age, race, religion or belief, marriage or civil partnership, disability, sexual orientation, gender reassignment, pregnancy or maternity, ethnic or national origin, or political belief has no place within the Family First Group.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Head of UK HR Operations and Technology About this role We're looking for a results driven Head of HR Operations and Technology (Senior Manager level) to inspire and guide a team of approx. 10+ HR professionals and drive operational and associate experience excellence. You'll set the vision and strategy for how we deliver simple employee experiences with excellence, while constantly pushing on what's possible across people, process, and technology. The ideal candidate for this role is passionate about the connection of HR operations and technology. You'll drive efficiency across all areas of HR operations; using technology and automation to create seamless journeys and experiences. You'll also be critical to redefining team scope, operationalising new practices, designing new processes and ways of working as HR strategy evolves; and ensuring resources are leveraged most effectively. Exploring data for governance, building cases for change, understanding opportunity and risk will be key. The ability to to work with senior leader stakeholders will be paramount; ensuring they're to part of the story and journey to drive sustainable service change. You'll partner with HR strategic teams, risk management, tech teams and business partners to help achieve our goals. You'll be fungible enough to work on HR processes in one moment, and be leading teams designing new HR tech capabilities the next. What you'll do Spearhead and develop a HR operations function that provides best-in-class services to employees and people leaders. You will be responsible for operations strategy in partnership with our technology teams. Own the product roadmap and strategy, ensuring it aligns with the business and moves us towards continued growth, speed, innovation and improvement. Work with partner tech teams to implement change. Represent the needs of UK employees to inform our product roadmap, ensuring we are building and delivering measurably improved HR interactions and experiences for our employees and achieving target business outcomes. Guide and support the team responsible for delivering the day-to-day operations of core HR services, which includes specialist processing (e.g Payroll), HR Contact Centre and tech. Manage, coach and develop the HR Operations team to improve capability, encourage best practice and deliver optimal results that align with business direction. Develop, own and report on HR Operations metrics; utilising technology to interpret workforce data. Design, develop and deliver HR operations change in response to and business/enterprise-wide change initiatives and ensure the delivery of such initiatives is simple, meets the needs of the business and preserves employee engagement. Work collaboratively with HR leadership to ensure coordination of initiatives and optimal use of resources. Ensure the highest standards of continuous and operational excellence, driving out complexity in our processes and practices and establishing a culture of continuous improvement within our operations team. What we're looking for A thoughtful and proactive people leader with significant experience coaching and developing large teams. Great judgement and values, balancing the right thing for our business with the right thing for our employees. Previous experience in a large leadership role in HR or in a people focused or operations role and demonstrable results delivering on improvement projects. Resilience and excitement towards change, recognising the opportunities it brings. Problem solver and critical thinker. Able to design solutions to solve problems at pace. Intellectually Curious. You ask why, you explore, you're not afraid to pursue ideas. You'll have a hunger to learn and be a seeker of new challenges. You want to question the status quo; you want to wow our employees with seamless, positive experiences. You're comfortable with ambiguity, and are able to synthesise ideas into meaningful plans for action. Communicator & Influencer. You can communicate complex ideas clearly regardless of your audience. Our team knows their priorities and why they're doing what they're doing. You always can rally associates to work with you. Do-er. You're biased toward action. You can get around roadblocks and stay focused on your goals. You're well organised, able to multitask and able to prioritise your work. Passionate & Customer Focussed. You care about growing others and bringing them together around what's possible. Team Player. You enjoy working with diverse people and driving the team toward a common goal. You have the ability to put the team before yourself and establish long-lasting relationships. Operational mastery and AI Innovation. You'll own the integrity of our core HR Operations, including payroll, pensions, and benefits, while simultaneously architecting our HR Tech roadmap. You will lead the integration of AI-driven solutions to automate administrative burdens, ensuring our back-office functions are not just compliant, but cutting-edge and scalable. Stakeholder Influence & Storytelling . Master the art of 'The Why" - you must be a skilled storyteller capable of translating complex operational needs and technical agendas into compelling business cases for executive stakeholders. Success in this role requires the ability to navigate diverse viewpoints, build consensus, and secure high-level buy-in for transformative change. Life at Capital One UK We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar. We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: Wealth & Future: Competitive pension and performance-based bonus schemes Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days. Health: Access premium care through our private medical insurance. Family Support: We champion your milestones with enhanced parental leave A full list of our benefits is available here . Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
May 11, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Head of UK HR Operations and Technology About this role We're looking for a results driven Head of HR Operations and Technology (Senior Manager level) to inspire and guide a team of approx. 10+ HR professionals and drive operational and associate experience excellence. You'll set the vision and strategy for how we deliver simple employee experiences with excellence, while constantly pushing on what's possible across people, process, and technology. The ideal candidate for this role is passionate about the connection of HR operations and technology. You'll drive efficiency across all areas of HR operations; using technology and automation to create seamless journeys and experiences. You'll also be critical to redefining team scope, operationalising new practices, designing new processes and ways of working as HR strategy evolves; and ensuring resources are leveraged most effectively. Exploring data for governance, building cases for change, understanding opportunity and risk will be key. The ability to to work with senior leader stakeholders will be paramount; ensuring they're to part of the story and journey to drive sustainable service change. You'll partner with HR strategic teams, risk management, tech teams and business partners to help achieve our goals. You'll be fungible enough to work on HR processes in one moment, and be leading teams designing new HR tech capabilities the next. What you'll do Spearhead and develop a HR operations function that provides best-in-class services to employees and people leaders. You will be responsible for operations strategy in partnership with our technology teams. Own the product roadmap and strategy, ensuring it aligns with the business and moves us towards continued growth, speed, innovation and improvement. Work with partner tech teams to implement change. Represent the needs of UK employees to inform our product roadmap, ensuring we are building and delivering measurably improved HR interactions and experiences for our employees and achieving target business outcomes. Guide and support the team responsible for delivering the day-to-day operations of core HR services, which includes specialist processing (e.g Payroll), HR Contact Centre and tech. Manage, coach and develop the HR Operations team to improve capability, encourage best practice and deliver optimal results that align with business direction. Develop, own and report on HR Operations metrics; utilising technology to interpret workforce data. Design, develop and deliver HR operations change in response to and business/enterprise-wide change initiatives and ensure the delivery of such initiatives is simple, meets the needs of the business and preserves employee engagement. Work collaboratively with HR leadership to ensure coordination of initiatives and optimal use of resources. Ensure the highest standards of continuous and operational excellence, driving out complexity in our processes and practices and establishing a culture of continuous improvement within our operations team. What we're looking for A thoughtful and proactive people leader with significant experience coaching and developing large teams. Great judgement and values, balancing the right thing for our business with the right thing for our employees. Previous experience in a large leadership role in HR or in a people focused or operations role and demonstrable results delivering on improvement projects. Resilience and excitement towards change, recognising the opportunities it brings. Problem solver and critical thinker. Able to design solutions to solve problems at pace. Intellectually Curious. You ask why, you explore, you're not afraid to pursue ideas. You'll have a hunger to learn and be a seeker of new challenges. You want to question the status quo; you want to wow our employees with seamless, positive experiences. You're comfortable with ambiguity, and are able to synthesise ideas into meaningful plans for action. Communicator & Influencer. You can communicate complex ideas clearly regardless of your audience. Our team knows their priorities and why they're doing what they're doing. You always can rally associates to work with you. Do-er. You're biased toward action. You can get around roadblocks and stay focused on your goals. You're well organised, able to multitask and able to prioritise your work. Passionate & Customer Focussed. You care about growing others and bringing them together around what's possible. Team Player. You enjoy working with diverse people and driving the team toward a common goal. You have the ability to put the team before yourself and establish long-lasting relationships. Operational mastery and AI Innovation. You'll own the integrity of our core HR Operations, including payroll, pensions, and benefits, while simultaneously architecting our HR Tech roadmap. You will lead the integration of AI-driven solutions to automate administrative burdens, ensuring our back-office functions are not just compliant, but cutting-edge and scalable. Stakeholder Influence & Storytelling . Master the art of 'The Why" - you must be a skilled storyteller capable of translating complex operational needs and technical agendas into compelling business cases for executive stakeholders. Success in this role requires the ability to navigate diverse viewpoints, build consensus, and secure high-level buy-in for transformative change. Life at Capital One UK We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar. We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: Wealth & Future: Competitive pension and performance-based bonus schemes Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days. Health: Access premium care through our private medical insurance. Family Support: We champion your milestones with enhanced parental leave A full list of our benefits is available here . Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Macildowie Recruitment and Retention
Spalding, Lincolnshire
Legal Secretary Department: Private Client My client a national law firm with offices located across the Midlands is looking to appoint a legal secretary to join their office in Spalding. Duties include Provide the team with typing, secretarial and administrative support. Work responsibly to support the needs of the fee earners and the priorities given, delivering a quality service, suggesting improvements to increase efficiencies (where appropriate). Assist with digital dictation and administrative support across the firm in line with the Firm's workflow ethic. Transcribe and prepare (including preparing first draft in some cases) all correspondence and legal documents through audiotyping and word processing, using Firm precedents where appropriate. Operate case management system, including storing documents electronically - organising and attaching to relevant matters. Become familiar with all relevant computer packages including, but not limited to, PDF Docs, I-Manage, Elite 3E document conversion and Docusign. Deal with administrative routines as required, to include scanning, e-faxing, printing and photocopying. Be involved in the efficient management of client/matter files to include electronic filing in a timely and accurate manner, together with file opening procedures including, completion of client care letters and terms and conditions (also ensuring they are sent out), file closure and archiving plus any general filing (if applicable). Be the first point of contact for clients requesting original documents and communicate our compliance requirements for release - this will include understanding how to use the strong room, including searching for and retrieving documents and procedures for sending out original documents. Meet clients' needs and ensure they are kept advised as necessary. Manage incoming and outgoing mail in all mediums, including reviewing/clearing down the scanned mail folder on a daily basis. Make appointments, arrange meetings and travel together with maintaining manager/fee earners diary as required. Monitor fee earners' compliance reports and ensuring adherence to Lexcel guidelines. Attend clients both in person and on the telephone and providing such support in a professional and friendly manner in keeping with the Firm's standards for client care. Be responsible for own personal professional development and undertake any training when required to do so including, but not limited to, MBL training as directed, relevant bite size training, attendance at all internal At Home With sessions and lunch and learn sessions together with attendance at department specific meetings and training. Achieve Microsoft Word Accreditation at intermediate level. Be flexible as a member of the wider support team and assist with work as required, co-operating with peers and others, ensuring a co-operative team environment. Work within relevant administrative systems and procedures, particularly in the management of finances, recording time, preparation of bills and correspondence. Ensure the confidentiality of all the firm's and clients' information. Appreciation of legal procedures and Firm protocols. Any other reasonable ad hoc requests from Fee Earners/Managers and other colleagues. Department specific: Binding and sewing Wills Understand how to use the strong room including searching for and retrieving documents and procedures for sending out original documents Prepare, but not limited to, Wills, Codicils and Living Wills, Lasting Powers of Attorney, Deeds of Revocation and Deputyship Orders including the care and storage of those documents Complete relevant forms and Land Registry searches Understanding of Trust and Deposit accounts and all paperwork around Estate administration Skills and experience Experience as a legal secretary or secretary in another field, including the use of a digital dictation tool. Strong computer literacy, with good working knowledge of Microsoft Office. Accurate keyboard skills Excellent attention to detail, including spelling and punctuation. Writes clearly and succinctly in a variety of communication settings and styles. Ability to communicate effectively at all levels, to remain calm and respond well in pressurised situations. Knowledge of basic document formatting such as page breaks, justification, adherence to firm style and track changes Ability to organise own work effectively and plan well to meet required deadlines. Evidence of a problem solving "can-do" attitude and the ability to work effectively in a team environment including inducting new team members into department, ensuring they feel welcome, taking on responsibility for their integration into the team. Experience of working in a professional organisation with the ability to demonstrate a basic knowledge of fee-earners' work.
May 11, 2026
Full time
Legal Secretary Department: Private Client My client a national law firm with offices located across the Midlands is looking to appoint a legal secretary to join their office in Spalding. Duties include Provide the team with typing, secretarial and administrative support. Work responsibly to support the needs of the fee earners and the priorities given, delivering a quality service, suggesting improvements to increase efficiencies (where appropriate). Assist with digital dictation and administrative support across the firm in line with the Firm's workflow ethic. Transcribe and prepare (including preparing first draft in some cases) all correspondence and legal documents through audiotyping and word processing, using Firm precedents where appropriate. Operate case management system, including storing documents electronically - organising and attaching to relevant matters. Become familiar with all relevant computer packages including, but not limited to, PDF Docs, I-Manage, Elite 3E document conversion and Docusign. Deal with administrative routines as required, to include scanning, e-faxing, printing and photocopying. Be involved in the efficient management of client/matter files to include electronic filing in a timely and accurate manner, together with file opening procedures including, completion of client care letters and terms and conditions (also ensuring they are sent out), file closure and archiving plus any general filing (if applicable). Be the first point of contact for clients requesting original documents and communicate our compliance requirements for release - this will include understanding how to use the strong room, including searching for and retrieving documents and procedures for sending out original documents. Meet clients' needs and ensure they are kept advised as necessary. Manage incoming and outgoing mail in all mediums, including reviewing/clearing down the scanned mail folder on a daily basis. Make appointments, arrange meetings and travel together with maintaining manager/fee earners diary as required. Monitor fee earners' compliance reports and ensuring adherence to Lexcel guidelines. Attend clients both in person and on the telephone and providing such support in a professional and friendly manner in keeping with the Firm's standards for client care. Be responsible for own personal professional development and undertake any training when required to do so including, but not limited to, MBL training as directed, relevant bite size training, attendance at all internal At Home With sessions and lunch and learn sessions together with attendance at department specific meetings and training. Achieve Microsoft Word Accreditation at intermediate level. Be flexible as a member of the wider support team and assist with work as required, co-operating with peers and others, ensuring a co-operative team environment. Work within relevant administrative systems and procedures, particularly in the management of finances, recording time, preparation of bills and correspondence. Ensure the confidentiality of all the firm's and clients' information. Appreciation of legal procedures and Firm protocols. Any other reasonable ad hoc requests from Fee Earners/Managers and other colleagues. Department specific: Binding and sewing Wills Understand how to use the strong room including searching for and retrieving documents and procedures for sending out original documents Prepare, but not limited to, Wills, Codicils and Living Wills, Lasting Powers of Attorney, Deeds of Revocation and Deputyship Orders including the care and storage of those documents Complete relevant forms and Land Registry searches Understanding of Trust and Deposit accounts and all paperwork around Estate administration Skills and experience Experience as a legal secretary or secretary in another field, including the use of a digital dictation tool. Strong computer literacy, with good working knowledge of Microsoft Office. Accurate keyboard skills Excellent attention to detail, including spelling and punctuation. Writes clearly and succinctly in a variety of communication settings and styles. Ability to communicate effectively at all levels, to remain calm and respond well in pressurised situations. Knowledge of basic document formatting such as page breaks, justification, adherence to firm style and track changes Ability to organise own work effectively and plan well to meet required deadlines. Evidence of a problem solving "can-do" attitude and the ability to work effectively in a team environment including inducting new team members into department, ensuring they feel welcome, taking on responsibility for their integration into the team. Experience of working in a professional organisation with the ability to demonstrate a basic knowledge of fee-earners' work.
Regional Support Supervisor Purpose of your role: Working Hours: Working 37.5 hours per week, over 5 days, flexibility for weekend working will be required for this role. Driver Requirement: Access to own car is essential for this role as traveling is part of the job. Role is covering the following areas London, Greater London and the following postcode areas: SO/PO/RG/GU Supporting Regional Performance Managers in managing the day-to-day activity and running of departments within stores. Building relationships, effective coaching of teams and delivering consistent operational and commercial standards. Driving sales and profitability through the performance and development of the Field Merchandising Teams. Key Objectives: Supporting the Regional Performance Manager to Implement and maintain the appropriate operating standards and principles across the area to maximize consistency and results, always seeking to improve our service to internal and external customers. Supporting and coaching individuals to meet the business targets. To be aware of monetary budget through payroll and expenses. To be fully flexible and reactive to the Regional Performance Manager requests at all times. Responsibilities of the role: Coaching and leadership: To support in delivering the field Merchandising Retail strategy. To support in the communication of business and regional objectives to store teams. To identify underperforming stores, liaise with the Regional Performance Manager, and support in the plan to drive performance in the area. To collate and provide constructive feedback to colleagues and the senior team. To support compliance in the delivery of all activity - promotional and trading. To work with the store, Regional Performance Manager and merchandising team, building relationships, and supporting communication. To be highly organised through planning workload and managing time in an effective way. Attend team meetings when applicable, celebrate success, share best practice, and drive consistency across the area. Support in the development of new business opportunities. Support in the development of new policies, procedures, and technology. Support in developing a culture of teamwork, resilience, and high performance. Adopt a coaching style of leadership within the team. To be computer literate with working knowledge of Excel, Word, Power Point and all Dee Set systems. People: To ensure that training, coaching and development of merchandising colleagues is delivered including D Learning. To work with the Regional Performance Manager and to ensure all on the job training is completed. To support in performance reviews of the merchandising team and identification of individuals with potential for development and growth. To support delivery of HR process and policies through the line. Customer Service: Ensure we follow procedures and provide the support to deliver maximum on-shelf availability. Ensure that the merchandising proposition is delivered consistently in all stores. Ensuring all colleagues are aware of specific procedures and policies in line with customer's guidelines and are adhering to them. Ensure that the team delivers and maintains a fast, friendly and efficient service to both internal and external customers. Develop and maintain the image and perception of the Dee Set brand & ensure it is known both internally and externally for its exceptional service. Always role model exceptional customer service in store, engaging in communication with store management teams to build strong relationships. Support in ensuring all customer complaints are dealt with in a fast, positive and professional manner.
May 11, 2026
Full time
Regional Support Supervisor Purpose of your role: Working Hours: Working 37.5 hours per week, over 5 days, flexibility for weekend working will be required for this role. Driver Requirement: Access to own car is essential for this role as traveling is part of the job. Role is covering the following areas London, Greater London and the following postcode areas: SO/PO/RG/GU Supporting Regional Performance Managers in managing the day-to-day activity and running of departments within stores. Building relationships, effective coaching of teams and delivering consistent operational and commercial standards. Driving sales and profitability through the performance and development of the Field Merchandising Teams. Key Objectives: Supporting the Regional Performance Manager to Implement and maintain the appropriate operating standards and principles across the area to maximize consistency and results, always seeking to improve our service to internal and external customers. Supporting and coaching individuals to meet the business targets. To be aware of monetary budget through payroll and expenses. To be fully flexible and reactive to the Regional Performance Manager requests at all times. Responsibilities of the role: Coaching and leadership: To support in delivering the field Merchandising Retail strategy. To support in the communication of business and regional objectives to store teams. To identify underperforming stores, liaise with the Regional Performance Manager, and support in the plan to drive performance in the area. To collate and provide constructive feedback to colleagues and the senior team. To support compliance in the delivery of all activity - promotional and trading. To work with the store, Regional Performance Manager and merchandising team, building relationships, and supporting communication. To be highly organised through planning workload and managing time in an effective way. Attend team meetings when applicable, celebrate success, share best practice, and drive consistency across the area. Support in the development of new business opportunities. Support in the development of new policies, procedures, and technology. Support in developing a culture of teamwork, resilience, and high performance. Adopt a coaching style of leadership within the team. To be computer literate with working knowledge of Excel, Word, Power Point and all Dee Set systems. People: To ensure that training, coaching and development of merchandising colleagues is delivered including D Learning. To work with the Regional Performance Manager and to ensure all on the job training is completed. To support in performance reviews of the merchandising team and identification of individuals with potential for development and growth. To support delivery of HR process and policies through the line. Customer Service: Ensure we follow procedures and provide the support to deliver maximum on-shelf availability. Ensure that the merchandising proposition is delivered consistently in all stores. Ensuring all colleagues are aware of specific procedures and policies in line with customer's guidelines and are adhering to them. Ensure that the team delivers and maintains a fast, friendly and efficient service to both internal and external customers. Develop and maintain the image and perception of the Dee Set brand & ensure it is known both internally and externally for its exceptional service. Always role model exceptional customer service in store, engaging in communication with store management teams to build strong relationships. Support in ensuring all customer complaints are dealt with in a fast, positive and professional manner.
CMM Account Manager x2 Home-Based (Northern / Southern Territories) Lutterworth HQ Shape the Future of Precision Manufacturing Are you an experienced sales professional with a background in metrology, manufacturing and capital equipment (CAPEX) ? Join ZEISS Industrial Quality Solutions , a global leader in precision measurement technology, and play a key role in helping UK manufacturers achieve the highest standards of quality and innovation. This is a high-impact, consultative sales role where you'll work with cutting-edge CMM technology, build long-term customer partnerships, and drive growth across a defined territory. The Role As a CMM Account Manager , you will be responsible for delivering sales performance across your territory, developing new business opportunities, and managing key customer relationships. You'll take ownership of the full sales lifecycle , from lead generation through to closing complex, high-value deals. Key Responsibilities Sales & Account Management Own and grow accounts within your territory, delivering order intake against targets Develop and execute account plans to increase share of wallet Manage a robust sales pipeline from lead to purchase order Proactively identify and win new business opportunities Business Development Generate new leads through self-initiated activity and marketing support Build strong relationships with customers across multiple stakeholders and levels Position ZEISS solutions to solve real manufacturing and quality challenges Collaboration & Delivery Work closely with Product Sales Managers, Applications Engineers, and global teams Ensure a smooth transition from sale to order fulfilment and delivery Support demonstrations, events, and exhibitions where required CRM & Process Maintain accurate records within CRM (pipeline, accounts, contacts) Follow and embed the ZEISS Sales Process (ZSP) for consistent success What We're Looking For Proven experience in metrology, manufacturing, or technical sales Understanding of CMMs, metrology and quality inspection Track record in CAPEX / complex solution sales Experience in account management and new business development Background working with industries such as: Aerospace & Defence Medical Devices Precision Engineering Why Join ZEISS? Work for a globally recognised premium brand in precision technology Sell innovative, high-value solutions into leading manufacturing organisations Enjoy autonomy to manage your territory and drive your own success Be supported by industry-leading technical teams and global expertise Access to ongoing training, development, and career progression opportunities A dynamic, customer-facing role with real impact Regular UK travel to customer sites Occasional international travel may be required
May 11, 2026
Full time
CMM Account Manager x2 Home-Based (Northern / Southern Territories) Lutterworth HQ Shape the Future of Precision Manufacturing Are you an experienced sales professional with a background in metrology, manufacturing and capital equipment (CAPEX) ? Join ZEISS Industrial Quality Solutions , a global leader in precision measurement technology, and play a key role in helping UK manufacturers achieve the highest standards of quality and innovation. This is a high-impact, consultative sales role where you'll work with cutting-edge CMM technology, build long-term customer partnerships, and drive growth across a defined territory. The Role As a CMM Account Manager , you will be responsible for delivering sales performance across your territory, developing new business opportunities, and managing key customer relationships. You'll take ownership of the full sales lifecycle , from lead generation through to closing complex, high-value deals. Key Responsibilities Sales & Account Management Own and grow accounts within your territory, delivering order intake against targets Develop and execute account plans to increase share of wallet Manage a robust sales pipeline from lead to purchase order Proactively identify and win new business opportunities Business Development Generate new leads through self-initiated activity and marketing support Build strong relationships with customers across multiple stakeholders and levels Position ZEISS solutions to solve real manufacturing and quality challenges Collaboration & Delivery Work closely with Product Sales Managers, Applications Engineers, and global teams Ensure a smooth transition from sale to order fulfilment and delivery Support demonstrations, events, and exhibitions where required CRM & Process Maintain accurate records within CRM (pipeline, accounts, contacts) Follow and embed the ZEISS Sales Process (ZSP) for consistent success What We're Looking For Proven experience in metrology, manufacturing, or technical sales Understanding of CMMs, metrology and quality inspection Track record in CAPEX / complex solution sales Experience in account management and new business development Background working with industries such as: Aerospace & Defence Medical Devices Precision Engineering Why Join ZEISS? Work for a globally recognised premium brand in precision technology Sell innovative, high-value solutions into leading manufacturing organisations Enjoy autonomy to manage your territory and drive your own success Be supported by industry-leading technical teams and global expertise Access to ongoing training, development, and career progression opportunities A dynamic, customer-facing role with real impact Regular UK travel to customer sites Occasional international travel may be required
KM Recruitment is a specialist UK wide recruiter for the Skills and Employability sectors. Job Title: Functional Skills Assistant Manager Location: Centre based Salary: 35,000 - 38,000 (Depending on skills and experience) Type: Full Time, Permanent Role duties; To lead and develop the Functional Skills delivery team, ensuring a high-quality standard is delivered to learners. Support the Education Manager to oversee site performance and maximise contract performance. Performance management of the delivery team though appraisals, 1:1's and target setting. Responsible for curriculum development and ensuring it meets the needs of learners and employers. Support with the preparation of annual SAR's, QIPs and budget. Development of a standardised learning and skills programme, which meets the needs of learners, employers and regulatory requirements. Deputise in the absence of the Education Manager. Delivery of Functional Skills sessions as required. Maintain and develop partnerships (internal and external) Criteria: Must hold a teaching qualification at Level 5, or equivalent. Must hold strong expertise within Functional Skills Maths and English. Experience of Curriculum development/education management, ensuring that quality systems and processes are in place to maximise learner outcomes. Experience of team management. Confident and professional with the ability to inspire and motivate people. Please note: KM Recruitment receive a high number of applications for each role advertised and although we would like to we are not always able to deliver feedback to unsuccessful candidates. If you have not been contacted within 4 days then unfortunately your application has been unsuccessful. Thank you for your interest and keep an eye on our website for future opportunities.
May 11, 2026
Full time
KM Recruitment is a specialist UK wide recruiter for the Skills and Employability sectors. Job Title: Functional Skills Assistant Manager Location: Centre based Salary: 35,000 - 38,000 (Depending on skills and experience) Type: Full Time, Permanent Role duties; To lead and develop the Functional Skills delivery team, ensuring a high-quality standard is delivered to learners. Support the Education Manager to oversee site performance and maximise contract performance. Performance management of the delivery team though appraisals, 1:1's and target setting. Responsible for curriculum development and ensuring it meets the needs of learners and employers. Support with the preparation of annual SAR's, QIPs and budget. Development of a standardised learning and skills programme, which meets the needs of learners, employers and regulatory requirements. Deputise in the absence of the Education Manager. Delivery of Functional Skills sessions as required. Maintain and develop partnerships (internal and external) Criteria: Must hold a teaching qualification at Level 5, or equivalent. Must hold strong expertise within Functional Skills Maths and English. Experience of Curriculum development/education management, ensuring that quality systems and processes are in place to maximise learner outcomes. Experience of team management. Confident and professional with the ability to inspire and motivate people. Please note: KM Recruitment receive a high number of applications for each role advertised and although we would like to we are not always able to deliver feedback to unsuccessful candidates. If you have not been contacted within 4 days then unfortunately your application has been unsuccessful. Thank you for your interest and keep an eye on our website for future opportunities.
Company As part of the Berkeley Group, our client brings formidable expertise in securing and delivering the best outcome for each site we bring forward. As a company, they believe that their resource, funding structure, and expertise is the key to unlocking challenging and ambitious projects. Our client benefits from a cradle to grave business model where all aspects from site purchase, construction through to customer service and estate management are dealt with in-house. This is the key to their strength as a business and their ability to deliver quality developments on time and on budget. Project Discover Eastbrook Village, a brand-new development offering a stunning collection of 1-5 bedroom homes in the heart of Milton Keynes. With a wide variety of thoughtfully designed house types, this is more than just a place to live, it s a place to belong. Nestled in a peaceful, nature-rich setting yet just 10 minutes from central Milton Keynes, Eastbrook Village offers the perfect balance of tranquillity and convenience. Duties Client Representation Act as the client s representative and adviser on project management matters, ensuring alignment with the client s objectives Project Management Manage the project from client s side, focusing on cost, time, quality and scope alignment with the client s objectives Team Coordination Lead construction delivery on behalf of the client, managing teams, managing risks and ensuring successful outcomes through structured oversight and communication Risk Management Identify and manage risks throughout the project lifecycle ensuring that the project remains on track and within budget Communication Maintain effective communication with all stakeholders involved in the project, including architects, consultants, contractors and local authorities Project Planning Participate in the initial planning stages, working closely with the client to establish project goals, design concepts, budgetary constraints and timelines Budget Monitoring Monitor the project budget ensuring that all expenditure is aligned with the client s capabilities and limitations
May 11, 2026
Full time
Company As part of the Berkeley Group, our client brings formidable expertise in securing and delivering the best outcome for each site we bring forward. As a company, they believe that their resource, funding structure, and expertise is the key to unlocking challenging and ambitious projects. Our client benefits from a cradle to grave business model where all aspects from site purchase, construction through to customer service and estate management are dealt with in-house. This is the key to their strength as a business and their ability to deliver quality developments on time and on budget. Project Discover Eastbrook Village, a brand-new development offering a stunning collection of 1-5 bedroom homes in the heart of Milton Keynes. With a wide variety of thoughtfully designed house types, this is more than just a place to live, it s a place to belong. Nestled in a peaceful, nature-rich setting yet just 10 minutes from central Milton Keynes, Eastbrook Village offers the perfect balance of tranquillity and convenience. Duties Client Representation Act as the client s representative and adviser on project management matters, ensuring alignment with the client s objectives Project Management Manage the project from client s side, focusing on cost, time, quality and scope alignment with the client s objectives Team Coordination Lead construction delivery on behalf of the client, managing teams, managing risks and ensuring successful outcomes through structured oversight and communication Risk Management Identify and manage risks throughout the project lifecycle ensuring that the project remains on track and within budget Communication Maintain effective communication with all stakeholders involved in the project, including architects, consultants, contractors and local authorities Project Planning Participate in the initial planning stages, working closely with the client to establish project goals, design concepts, budgetary constraints and timelines Budget Monitoring Monitor the project budget ensuring that all expenditure is aligned with the client s capabilities and limitations
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Head of UK HR Operations and Technology About this role We're looking for a results driven Head of HR Operations and Technology (Senior Manager level) to inspire and guide a team of approx. 10+ HR professionals and drive operational and associate experience excellence. You'll set the vision and strategy for how we deliver simple employee experiences with excellence, while constantly pushing on what's possible across people, process, and technology. The ideal candidate for this role is passionate about the connection of HR operations and technology. You'll drive efficiency across all areas of HR operations; using technology and automation to create seamless journeys and experiences. You'll also be critical to redefining team scope, operationalising new practices, designing new processes and ways of working as HR strategy evolves; and ensuring resources are leveraged most effectively. Exploring data for governance, building cases for change, understanding opportunity and risk will be key. The ability to to work with senior leader stakeholders will be paramount; ensuring they're to part of the story and journey to drive sustainable service change. You'll partner with HR strategic teams, risk management, tech teams and business partners to help achieve our goals. You'll be fungible enough to work on HR processes in one moment, and be leading teams designing new HR tech capabilities the next. What you'll do Spearhead and develop a HR operations function that provides best-in-class services to employees and people leaders. You will be responsible for operations strategy in partnership with our technology teams. Own the product roadmap and strategy, ensuring it aligns with the business and moves us towards continued growth, speed, innovation and improvement. Work with partner tech teams to implement change. Represent the needs of UK employees to inform our product roadmap, ensuring we are building and delivering measurably improved HR interactions and experiences for our employees and achieving target business outcomes. Guide and support the team responsible for delivering the day-to-day operations of core HR services, which includes specialist processing (e.g Payroll), HR Contact Centre and tech. Manage, coach and develop the HR Operations team to improve capability, encourage best practice and deliver optimal results that align with business direction. Develop, own and report on HR Operations metrics; utilising technology to interpret workforce data. Design, develop and deliver HR operations change in response to and business/enterprise-wide change initiatives and ensure the delivery of such initiatives is simple, meets the needs of the business and preserves employee engagement. Work collaboratively with HR leadership to ensure coordination of initiatives and optimal use of resources. Ensure the highest standards of continuous and operational excellence, driving out complexity in our processes and practices and establishing a culture of continuous improvement within our operations team. What we're looking for A thoughtful and proactive people leader with significant experience coaching and developing large teams. Great judgement and values, balancing the right thing for our business with the right thing for our employees. Previous experience in a large leadership role in HR or in a people focused or operations role and demonstrable results delivering on improvement projects. Resilience and excitement towards change, recognising the opportunities it brings. Problem solver and critical thinker. Able to design solutions to solve problems at pace. Intellectually Curious. You ask why, you explore, you're not afraid to pursue ideas. You'll have a hunger to learn and be a seeker of new challenges. You want to question the status quo; you want to wow our employees with seamless, positive experiences. You're comfortable with ambiguity, and are able to synthesise ideas into meaningful plans for action. Communicator & Influencer. You can communicate complex ideas clearly regardless of your audience. Our team knows their priorities and why they're doing what they're doing. You always can rally associates to work with you. Do-er. You're biased toward action. You can get around roadblocks and stay focused on your goals. You're well organised, able to multitask and able to prioritise your work. Passionate & Customer Focussed. You care about growing others and bringing them together around what's possible. Team Player. You enjoy working with diverse people and driving the team toward a common goal. You have the ability to put the team before yourself and establish long-lasting relationships. Operational mastery and AI Innovation. You'll own the integrity of our core HR Operations, including payroll, pensions, and benefits, while simultaneously architecting our HR Tech roadmap. You will lead the integration of AI-driven solutions to automate administrative burdens, ensuring our back-office functions are not just compliant, but cutting-edge and scalable. Stakeholder Influence & Storytelling . Master the art of 'The Why" - you must be a skilled storyteller capable of translating complex operational needs and technical agendas into compelling business cases for executive stakeholders. Success in this role requires the ability to navigate diverse viewpoints, build consensus, and secure high-level buy-in for transformative change. Life at Capital One UK We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar. We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: Wealth & Future: Competitive pension and performance-based bonus schemes Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days. Health: Access premium care through our private medical insurance. Family Support: We champion your milestones with enhanced parental leave A full list of our benefits is available here . Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
May 11, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Head of UK HR Operations and Technology About this role We're looking for a results driven Head of HR Operations and Technology (Senior Manager level) to inspire and guide a team of approx. 10+ HR professionals and drive operational and associate experience excellence. You'll set the vision and strategy for how we deliver simple employee experiences with excellence, while constantly pushing on what's possible across people, process, and technology. The ideal candidate for this role is passionate about the connection of HR operations and technology. You'll drive efficiency across all areas of HR operations; using technology and automation to create seamless journeys and experiences. You'll also be critical to redefining team scope, operationalising new practices, designing new processes and ways of working as HR strategy evolves; and ensuring resources are leveraged most effectively. Exploring data for governance, building cases for change, understanding opportunity and risk will be key. The ability to to work with senior leader stakeholders will be paramount; ensuring they're to part of the story and journey to drive sustainable service change. You'll partner with HR strategic teams, risk management, tech teams and business partners to help achieve our goals. You'll be fungible enough to work on HR processes in one moment, and be leading teams designing new HR tech capabilities the next. What you'll do Spearhead and develop a HR operations function that provides best-in-class services to employees and people leaders. You will be responsible for operations strategy in partnership with our technology teams. Own the product roadmap and strategy, ensuring it aligns with the business and moves us towards continued growth, speed, innovation and improvement. Work with partner tech teams to implement change. Represent the needs of UK employees to inform our product roadmap, ensuring we are building and delivering measurably improved HR interactions and experiences for our employees and achieving target business outcomes. Guide and support the team responsible for delivering the day-to-day operations of core HR services, which includes specialist processing (e.g Payroll), HR Contact Centre and tech. Manage, coach and develop the HR Operations team to improve capability, encourage best practice and deliver optimal results that align with business direction. Develop, own and report on HR Operations metrics; utilising technology to interpret workforce data. Design, develop and deliver HR operations change in response to and business/enterprise-wide change initiatives and ensure the delivery of such initiatives is simple, meets the needs of the business and preserves employee engagement. Work collaboratively with HR leadership to ensure coordination of initiatives and optimal use of resources. Ensure the highest standards of continuous and operational excellence, driving out complexity in our processes and practices and establishing a culture of continuous improvement within our operations team. What we're looking for A thoughtful and proactive people leader with significant experience coaching and developing large teams. Great judgement and values, balancing the right thing for our business with the right thing for our employees. Previous experience in a large leadership role in HR or in a people focused or operations role and demonstrable results delivering on improvement projects. Resilience and excitement towards change, recognising the opportunities it brings. Problem solver and critical thinker. Able to design solutions to solve problems at pace. Intellectually Curious. You ask why, you explore, you're not afraid to pursue ideas. You'll have a hunger to learn and be a seeker of new challenges. You want to question the status quo; you want to wow our employees with seamless, positive experiences. You're comfortable with ambiguity, and are able to synthesise ideas into meaningful plans for action. Communicator & Influencer. You can communicate complex ideas clearly regardless of your audience. Our team knows their priorities and why they're doing what they're doing. You always can rally associates to work with you. Do-er. You're biased toward action. You can get around roadblocks and stay focused on your goals. You're well organised, able to multitask and able to prioritise your work. Passionate & Customer Focussed. You care about growing others and bringing them together around what's possible. Team Player. You enjoy working with diverse people and driving the team toward a common goal. You have the ability to put the team before yourself and establish long-lasting relationships. Operational mastery and AI Innovation. You'll own the integrity of our core HR Operations, including payroll, pensions, and benefits, while simultaneously architecting our HR Tech roadmap. You will lead the integration of AI-driven solutions to automate administrative burdens, ensuring our back-office functions are not just compliant, but cutting-edge and scalable. Stakeholder Influence & Storytelling . Master the art of 'The Why" - you must be a skilled storyteller capable of translating complex operational needs and technical agendas into compelling business cases for executive stakeholders. Success in this role requires the ability to navigate diverse viewpoints, build consensus, and secure high-level buy-in for transformative change. Life at Capital One UK We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar. We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: Wealth & Future: Competitive pension and performance-based bonus schemes Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days. Health: Access premium care through our private medical insurance. Family Support: We champion your milestones with enhanced parental leave A full list of our benefits is available here . Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Family First Nursery Group
Hazlemere, Buckinghamshire
Nursery Manager - Poppies Day Nursery Holmer Green Salary - £40,000 40 hours per week Rated Good by Ofsted (May 2018), Poppies Holmer Green has been providing high-quality childcare for children aged 3 months to 5 years since 2015. We're looking for a passionate Nursery Manager to lead our friendly team, maintain high standards, and create a welcoming, engaging environment for children to thrive-indoors and outdoors. If you're ready to make a real impact, we'd love to hear from you. Why Join Us? At Family First, we value our team members and offer a comprehensive benefits package, including: Quarterly bonus earn an extra £3000 per annum! Annual Leave: Starting at 27 days, plus a paid day off for your birthday and bank holidays Referral Programme: Refer a friend and earn up to £750 Employee Childcare Discounts: 75% off nursery fees for our team member's as well as access to wider discount. Health & wellbeing programme: Confidential employee assistance helpline available Personal & Professional Development: Tailored learning and development opportunities to support your career growth Terms and conditions apply. Some benefits are discretionary and may be subject to change. Key Responsibilities: Understand and ensure that the requirements of the statutory framework for the EYFS are met throughout the nursery. Ensure that company policies and procedures are embedded, applied, and adhered to by all. Facilitate inspections by regulatory bodies and implement any recommendations. Embed effective key person approach to enable children to form secure attachments and identify training or development needs for staff. Ensure that all children receive stimulating and purposeful experiences, environments and resources which are appropriate to their age and stage of development. Promote a culture of self-evaluation and reflective practice throughout the nursery. Manage any complaints or concerns raised in a thorough and timely manner and inform senior management. Maintain accurate records and accounts relating to children and staff on EyMan system and on file. Participate in all activities related to nursery publications, advertising, public relations, the web site, and other marketing activities designed to promote the nursery. Promote positive relations with an approachable manner and time to listen to your team. Duties and responsibilities in this job description are not exhaustive or restrictive, changes and other duties relevant to this post may be added. Requirements: Essential: Full and relevant Level 3 Childcare qualification Essential: Over 1 year experience in Early Years Essential: Strong knowledge of the statutory framework for the EYFS and regulatory requirements Essential: Over 1 year of management experience Desirable: Level 5 qualification in Childcare and/or Management and Leadership Desirable: Experience of successfully passing an Ofsted inspection at a Good or Outstanding level Take the next step and explore a role that makes a positive impact on children's lives. Apply today and let our friendly recruitment team support you every step of the way. We can't wait to welcome you to the Family First community! We are committed to safeguarding and protecting the welfare of children and expect all staff and volunteers to share this commitment. A Disclosure and Barring Service Certificate will be required for all posts. This post will be subject to enhanced checks as part of our Safeguarding Duty. Poppies Holmer Green part of the Family First Group where we take great care to treat everyone as a person, with equal rights and responsibilities to any other individual, whether they are an adult or a child. We are committed to providing equality of opportunity and anti-discriminatory practice for all children and families according to their individual needs. Discrimination on the grounds of gender, age, race, religion or belief, marriage or civil partnership, disability, sexual orientation, gender reassignment, pregnancy or maternity, ethnic or national origin, or political belief has no place within the Family First Group.
May 11, 2026
Full time
Nursery Manager - Poppies Day Nursery Holmer Green Salary - £40,000 40 hours per week Rated Good by Ofsted (May 2018), Poppies Holmer Green has been providing high-quality childcare for children aged 3 months to 5 years since 2015. We're looking for a passionate Nursery Manager to lead our friendly team, maintain high standards, and create a welcoming, engaging environment for children to thrive-indoors and outdoors. If you're ready to make a real impact, we'd love to hear from you. Why Join Us? At Family First, we value our team members and offer a comprehensive benefits package, including: Quarterly bonus earn an extra £3000 per annum! Annual Leave: Starting at 27 days, plus a paid day off for your birthday and bank holidays Referral Programme: Refer a friend and earn up to £750 Employee Childcare Discounts: 75% off nursery fees for our team member's as well as access to wider discount. Health & wellbeing programme: Confidential employee assistance helpline available Personal & Professional Development: Tailored learning and development opportunities to support your career growth Terms and conditions apply. Some benefits are discretionary and may be subject to change. Key Responsibilities: Understand and ensure that the requirements of the statutory framework for the EYFS are met throughout the nursery. Ensure that company policies and procedures are embedded, applied, and adhered to by all. Facilitate inspections by regulatory bodies and implement any recommendations. Embed effective key person approach to enable children to form secure attachments and identify training or development needs for staff. Ensure that all children receive stimulating and purposeful experiences, environments and resources which are appropriate to their age and stage of development. Promote a culture of self-evaluation and reflective practice throughout the nursery. Manage any complaints or concerns raised in a thorough and timely manner and inform senior management. Maintain accurate records and accounts relating to children and staff on EyMan system and on file. Participate in all activities related to nursery publications, advertising, public relations, the web site, and other marketing activities designed to promote the nursery. Promote positive relations with an approachable manner and time to listen to your team. Duties and responsibilities in this job description are not exhaustive or restrictive, changes and other duties relevant to this post may be added. Requirements: Essential: Full and relevant Level 3 Childcare qualification Essential: Over 1 year experience in Early Years Essential: Strong knowledge of the statutory framework for the EYFS and regulatory requirements Essential: Over 1 year of management experience Desirable: Level 5 qualification in Childcare and/or Management and Leadership Desirable: Experience of successfully passing an Ofsted inspection at a Good or Outstanding level Take the next step and explore a role that makes a positive impact on children's lives. Apply today and let our friendly recruitment team support you every step of the way. We can't wait to welcome you to the Family First community! We are committed to safeguarding and protecting the welfare of children and expect all staff and volunteers to share this commitment. A Disclosure and Barring Service Certificate will be required for all posts. This post will be subject to enhanced checks as part of our Safeguarding Duty. Poppies Holmer Green part of the Family First Group where we take great care to treat everyone as a person, with equal rights and responsibilities to any other individual, whether they are an adult or a child. We are committed to providing equality of opportunity and anti-discriminatory practice for all children and families according to their individual needs. Discrimination on the grounds of gender, age, race, religion or belief, marriage or civil partnership, disability, sexual orientation, gender reassignment, pregnancy or maternity, ethnic or national origin, or political belief has no place within the Family First Group.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Head of UK HR Operations and Technology About this role We're looking for a results driven Head of HR Operations and Technology (Senior Manager level) to inspire and guide a team of approx. 10+ HR professionals and drive operational and associate experience excellence. You'll set the vision and strategy for how we deliver simple employee experiences with excellence, while constantly pushing on what's possible across people, process, and technology. The ideal candidate for this role is passionate about the connection of HR operations and technology. You'll drive efficiency across all areas of HR operations; using technology and automation to create seamless journeys and experiences. You'll also be critical to redefining team scope, operationalising new practices, designing new processes and ways of working as HR strategy evolves; and ensuring resources are leveraged most effectively. Exploring data for governance, building cases for change, understanding opportunity and risk will be key. The ability to to work with senior leader stakeholders will be paramount; ensuring they're to part of the story and journey to drive sustainable service change. You'll partner with HR strategic teams, risk management, tech teams and business partners to help achieve our goals. You'll be fungible enough to work on HR processes in one moment, and be leading teams designing new HR tech capabilities the next. What you'll do Spearhead and develop a HR operations function that provides best-in-class services to employees and people leaders. You will be responsible for operations strategy in partnership with our technology teams. Own the product roadmap and strategy, ensuring it aligns with the business and moves us towards continued growth, speed, innovation and improvement. Work with partner tech teams to implement change. Represent the needs of UK employees to inform our product roadmap, ensuring we are building and delivering measurably improved HR interactions and experiences for our employees and achieving target business outcomes. Guide and support the team responsible for delivering the day-to-day operations of core HR services, which includes specialist processing (e.g Payroll), HR Contact Centre and tech. Manage, coach and develop the HR Operations team to improve capability, encourage best practice and deliver optimal results that align with business direction. Develop, own and report on HR Operations metrics; utilising technology to interpret workforce data. Design, develop and deliver HR operations change in response to and business/enterprise-wide change initiatives and ensure the delivery of such initiatives is simple, meets the needs of the business and preserves employee engagement. Work collaboratively with HR leadership to ensure coordination of initiatives and optimal use of resources. Ensure the highest standards of continuous and operational excellence, driving out complexity in our processes and practices and establishing a culture of continuous improvement within our operations team. What we're looking for A thoughtful and proactive people leader with significant experience coaching and developing large teams. Great judgement and values, balancing the right thing for our business with the right thing for our employees. Previous experience in a large leadership role in HR or in a people focused or operations role and demonstrable results delivering on improvement projects. Resilience and excitement towards change, recognising the opportunities it brings. Problem solver and critical thinker. Able to design solutions to solve problems at pace. Intellectually Curious. You ask why, you explore, you're not afraid to pursue ideas. You'll have a hunger to learn and be a seeker of new challenges. You want to question the status quo; you want to wow our employees with seamless, positive experiences. You're comfortable with ambiguity, and are able to synthesise ideas into meaningful plans for action. Communicator & Influencer. You can communicate complex ideas clearly regardless of your audience. Our team knows their priorities and why they're doing what they're doing. You always can rally associates to work with you. Do-er. You're biased toward action. You can get around roadblocks and stay focused on your goals. You're well organised, able to multitask and able to prioritise your work. Passionate & Customer Focussed. You care about growing others and bringing them together around what's possible. Team Player. You enjoy working with diverse people and driving the team toward a common goal. You have the ability to put the team before yourself and establish long-lasting relationships. Operational mastery and AI Innovation. You'll own the integrity of our core HR Operations, including payroll, pensions, and benefits, while simultaneously architecting our HR Tech roadmap. You will lead the integration of AI-driven solutions to automate administrative burdens, ensuring our back-office functions are not just compliant, but cutting-edge and scalable. Stakeholder Influence & Storytelling . Master the art of 'The Why" - you must be a skilled storyteller capable of translating complex operational needs and technical agendas into compelling business cases for executive stakeholders. Success in this role requires the ability to navigate diverse viewpoints, build consensus, and secure high-level buy-in for transformative change. Life at Capital One UK We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar. We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: Wealth & Future: Competitive pension and performance-based bonus schemes Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days. Health: Access premium care through our private medical insurance. Family Support: We champion your milestones with enhanced parental leave A full list of our benefits is available here . Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
May 11, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Head of UK HR Operations and Technology About this role We're looking for a results driven Head of HR Operations and Technology (Senior Manager level) to inspire and guide a team of approx. 10+ HR professionals and drive operational and associate experience excellence. You'll set the vision and strategy for how we deliver simple employee experiences with excellence, while constantly pushing on what's possible across people, process, and technology. The ideal candidate for this role is passionate about the connection of HR operations and technology. You'll drive efficiency across all areas of HR operations; using technology and automation to create seamless journeys and experiences. You'll also be critical to redefining team scope, operationalising new practices, designing new processes and ways of working as HR strategy evolves; and ensuring resources are leveraged most effectively. Exploring data for governance, building cases for change, understanding opportunity and risk will be key. The ability to to work with senior leader stakeholders will be paramount; ensuring they're to part of the story and journey to drive sustainable service change. You'll partner with HR strategic teams, risk management, tech teams and business partners to help achieve our goals. You'll be fungible enough to work on HR processes in one moment, and be leading teams designing new HR tech capabilities the next. What you'll do Spearhead and develop a HR operations function that provides best-in-class services to employees and people leaders. You will be responsible for operations strategy in partnership with our technology teams. Own the product roadmap and strategy, ensuring it aligns with the business and moves us towards continued growth, speed, innovation and improvement. Work with partner tech teams to implement change. Represent the needs of UK employees to inform our product roadmap, ensuring we are building and delivering measurably improved HR interactions and experiences for our employees and achieving target business outcomes. Guide and support the team responsible for delivering the day-to-day operations of core HR services, which includes specialist processing (e.g Payroll), HR Contact Centre and tech. Manage, coach and develop the HR Operations team to improve capability, encourage best practice and deliver optimal results that align with business direction. Develop, own and report on HR Operations metrics; utilising technology to interpret workforce data. Design, develop and deliver HR operations change in response to and business/enterprise-wide change initiatives and ensure the delivery of such initiatives is simple, meets the needs of the business and preserves employee engagement. Work collaboratively with HR leadership to ensure coordination of initiatives and optimal use of resources. Ensure the highest standards of continuous and operational excellence, driving out complexity in our processes and practices and establishing a culture of continuous improvement within our operations team. What we're looking for A thoughtful and proactive people leader with significant experience coaching and developing large teams. Great judgement and values, balancing the right thing for our business with the right thing for our employees. Previous experience in a large leadership role in HR or in a people focused or operations role and demonstrable results delivering on improvement projects. Resilience and excitement towards change, recognising the opportunities it brings. Problem solver and critical thinker. Able to design solutions to solve problems at pace. Intellectually Curious. You ask why, you explore, you're not afraid to pursue ideas. You'll have a hunger to learn and be a seeker of new challenges. You want to question the status quo; you want to wow our employees with seamless, positive experiences. You're comfortable with ambiguity, and are able to synthesise ideas into meaningful plans for action. Communicator & Influencer. You can communicate complex ideas clearly regardless of your audience. Our team knows their priorities and why they're doing what they're doing. You always can rally associates to work with you. Do-er. You're biased toward action. You can get around roadblocks and stay focused on your goals. You're well organised, able to multitask and able to prioritise your work. Passionate & Customer Focussed. You care about growing others and bringing them together around what's possible. Team Player. You enjoy working with diverse people and driving the team toward a common goal. You have the ability to put the team before yourself and establish long-lasting relationships. Operational mastery and AI Innovation. You'll own the integrity of our core HR Operations, including payroll, pensions, and benefits, while simultaneously architecting our HR Tech roadmap. You will lead the integration of AI-driven solutions to automate administrative burdens, ensuring our back-office functions are not just compliant, but cutting-edge and scalable. Stakeholder Influence & Storytelling . Master the art of 'The Why" - you must be a skilled storyteller capable of translating complex operational needs and technical agendas into compelling business cases for executive stakeholders. Success in this role requires the ability to navigate diverse viewpoints, build consensus, and secure high-level buy-in for transformative change. Life at Capital One UK We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar. We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: Wealth & Future: Competitive pension and performance-based bonus schemes Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days. Health: Access premium care through our private medical insurance. Family Support: We champion your milestones with enhanced parental leave A full list of our benefits is available here . Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Join us to rethink how sports are experienced. Our AI-driven platform powers immersive, personalised live sports-giving fans control, fresh perspectives, and predictive insights during the action. As a Principal Machine Learning Engineer , you'll shape the technical strategy and delivery of production ML systems that transform raw sports data and live video into real-time insights and personalised experiences for millions of fans. For this role we offer the hybrid working approach with 2 days a week onsite in Osterley office. What you'll do: You'll be the technical lead for a critical ML domain (e.g., live sports insights and personalisation , real-time ranking, computer vision for multi-angle video, or streaming inference). Expect to influence roadmaps, architecture, and platform evolution-not just single models-while mentoring engineers and data scientists and raising the bar across teams. Lead the end-to-end development of AI solutions using Computer Vision, Machine Learning, Generative AI, and data science to enable capabilities such as automated sports metadata generation and detection of key events in live content and data streams. Generate actionable insights for player performance, contextual statistics, and injury risk by designing models with embedded responsible and ethical AI principles from design through deployment. Integrate model driven insights into personalisation engines, tailoring recommendations based on favourite teams, players, match context, and other signals while ensuring transparency, fairness, and appropriate use of data. Define advanced experimental designs, lead A/B testing, develop and maintain metrics and dashboards, establish robust MLOps practices, and own end-to-end productionisation from data ingestion through deployment and ongoing model monitoring. Design, architect, and operate low l atency , highly reliable cloud b ased AI systems for live sports scenarios, ensuring resilient performance during peak traffic, responsible model behaviour in real time, and an optimal balance between cost, latency, and production scale performance. What you'll bring Proven extensive lead level engineering experience delivering sports insights or sports data-driven ML systems, with clear ownership of technical direction, mentoring, and delivery. Deep understanding of sports data, including hands-on experience working with event data, tracking data, or other high-volume sports datasets, and converting these into actionable analytical or predictive insights. Working knowledge of modern ML techniques, including Generative AI, and how emergent models can extract insights from multi modal sports data (e.g., numerical, spatial, video, or metadata). Advanced Python expertise with strong hands-on use of ML/DL frameworks (e.g., PyTorch , TensorFlow), including taking models from experimentation into production model serving. End-to-end MLOps experience, including CI/CD for ML, experiment tracking, model registries, drift detection, automated retraining, and infrastructure as code practices. Proven technical leadership experience including mentoring and guiding Senior and Mid-Level Data Scientists both in their day-to-day work and career development. Experience of working in a fast-changing environment is vital demonstrating adaptability and ability to support the team through times of uncertainty, pivoting as necessary. Experience designing scalable, low l atency architectures, including real time or near real time data processing (e.g., streaming systems) suitable for live or rapidly evolving sports use cases. Strong communication skills with the ability to inspire, guide, and clearly articulate complex strategies to executives, cross-functional teams, and stakeholders. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
May 11, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Join us to rethink how sports are experienced. Our AI-driven platform powers immersive, personalised live sports-giving fans control, fresh perspectives, and predictive insights during the action. As a Principal Machine Learning Engineer , you'll shape the technical strategy and delivery of production ML systems that transform raw sports data and live video into real-time insights and personalised experiences for millions of fans. For this role we offer the hybrid working approach with 2 days a week onsite in Osterley office. What you'll do: You'll be the technical lead for a critical ML domain (e.g., live sports insights and personalisation , real-time ranking, computer vision for multi-angle video, or streaming inference). Expect to influence roadmaps, architecture, and platform evolution-not just single models-while mentoring engineers and data scientists and raising the bar across teams. Lead the end-to-end development of AI solutions using Computer Vision, Machine Learning, Generative AI, and data science to enable capabilities such as automated sports metadata generation and detection of key events in live content and data streams. Generate actionable insights for player performance, contextual statistics, and injury risk by designing models with embedded responsible and ethical AI principles from design through deployment. Integrate model driven insights into personalisation engines, tailoring recommendations based on favourite teams, players, match context, and other signals while ensuring transparency, fairness, and appropriate use of data. Define advanced experimental designs, lead A/B testing, develop and maintain metrics and dashboards, establish robust MLOps practices, and own end-to-end productionisation from data ingestion through deployment and ongoing model monitoring. Design, architect, and operate low l atency , highly reliable cloud b ased AI systems for live sports scenarios, ensuring resilient performance during peak traffic, responsible model behaviour in real time, and an optimal balance between cost, latency, and production scale performance. What you'll bring Proven extensive lead level engineering experience delivering sports insights or sports data-driven ML systems, with clear ownership of technical direction, mentoring, and delivery. Deep understanding of sports data, including hands-on experience working with event data, tracking data, or other high-volume sports datasets, and converting these into actionable analytical or predictive insights. Working knowledge of modern ML techniques, including Generative AI, and how emergent models can extract insights from multi modal sports data (e.g., numerical, spatial, video, or metadata). Advanced Python expertise with strong hands-on use of ML/DL frameworks (e.g., PyTorch , TensorFlow), including taking models from experimentation into production model serving. End-to-end MLOps experience, including CI/CD for ML, experiment tracking, model registries, drift detection, automated retraining, and infrastructure as code practices. Proven technical leadership experience including mentoring and guiding Senior and Mid-Level Data Scientists both in their day-to-day work and career development. Experience of working in a fast-changing environment is vital demonstrating adaptability and ability to support the team through times of uncertainty, pivoting as necessary. Experience designing scalable, low l atency architectures, including real time or near real time data processing (e.g., streaming systems) suitable for live or rapidly evolving sports use cases. Strong communication skills with the ability to inspire, guide, and clearly articulate complex strategies to executives, cross-functional teams, and stakeholders. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We are seeking an experienced Payroll SME. This role is responsible for providing expert-level knowledge and guidance on all aspects of payroll processing, compliance, and systems. The Payroll SME will ensure accurate and timely payroll delivery, act as a key resource for complex payroll-related queries and projects as well as support on a project to implement new software. What you'll be doing as a Payroll SME Supporting the delivery of a major HR and payroll system upgrade, ensuring seamless transition and minimal business disruption. Completing the in-house monthly internal payroll activities, adhering to internal and external compliance and controls. Working with the wider payroll team to ensure accurate end-to-end payroll processing for employees. Provide training to the Payroll HR Coordinators on payroll processes and the wider People Services Team when processes are created or changed. Work with internal and external stakeholders to complete a change impact assessment before making improvements. Support internal and external audits by providing required payroll data and documentation and answering queries. Prioritising and completing incoming work, handling highly confidential information with integrity. Ensuring policies and processes are up to date and working with Pay and Benefits Manager to ensure changes affecting payroll are enacted, communicated to the wider team and associated documentation updated. Base location: Hybrid - Reading. Working hours: 36 hours, Monday to Friday. What you should bring to the role To thrive in this role, the essential criteria you'll need are: Extensive experience working in a large UK Payroll team. Experience in using payroll systems. Excellent communication and customer service skills. Attention to detail and accuracy. Additional skills and experiences would be great to have/bring: Certificate in Payroll Practice. Chartered Institute of Personnel Development (CIPD) or equivalent professional qualification or HR knowledge. BA in Accounting, Finance, Human Resources. Experience of Success Factors. What's in it for you? Competitive salary up to £45,000 per annum, depending on experience. Annual Leave - 26 days holiday per year, increasing to 30 with the length of service (plus bank holidays) Performance-related pay plan directly linked to company performance measures and targets. Generous Pension Scheme through AON. Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. Find out more about our benefits and perks (Please note different T&Cs apply if on secondment) Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Water Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else just let us know, we're here to help and support.When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
May 11, 2026
Full time
We are seeking an experienced Payroll SME. This role is responsible for providing expert-level knowledge and guidance on all aspects of payroll processing, compliance, and systems. The Payroll SME will ensure accurate and timely payroll delivery, act as a key resource for complex payroll-related queries and projects as well as support on a project to implement new software. What you'll be doing as a Payroll SME Supporting the delivery of a major HR and payroll system upgrade, ensuring seamless transition and minimal business disruption. Completing the in-house monthly internal payroll activities, adhering to internal and external compliance and controls. Working with the wider payroll team to ensure accurate end-to-end payroll processing for employees. Provide training to the Payroll HR Coordinators on payroll processes and the wider People Services Team when processes are created or changed. Work with internal and external stakeholders to complete a change impact assessment before making improvements. Support internal and external audits by providing required payroll data and documentation and answering queries. Prioritising and completing incoming work, handling highly confidential information with integrity. Ensuring policies and processes are up to date and working with Pay and Benefits Manager to ensure changes affecting payroll are enacted, communicated to the wider team and associated documentation updated. Base location: Hybrid - Reading. Working hours: 36 hours, Monday to Friday. What you should bring to the role To thrive in this role, the essential criteria you'll need are: Extensive experience working in a large UK Payroll team. Experience in using payroll systems. Excellent communication and customer service skills. Attention to detail and accuracy. Additional skills and experiences would be great to have/bring: Certificate in Payroll Practice. Chartered Institute of Personnel Development (CIPD) or equivalent professional qualification or HR knowledge. BA in Accounting, Finance, Human Resources. Experience of Success Factors. What's in it for you? Competitive salary up to £45,000 per annum, depending on experience. Annual Leave - 26 days holiday per year, increasing to 30 with the length of service (plus bank holidays) Performance-related pay plan directly linked to company performance measures and targets. Generous Pension Scheme through AON. Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. Find out more about our benefits and perks (Please note different T&Cs apply if on secondment) Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Water Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else just let us know, we're here to help and support.When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
IT Indirect Procurement Manager - Senior Category Manager- Technology Surrey- London - Hybrid- Manufacturer Client Details The organisation is a well-established, mid-sized company within the retail / manufacturing industry, known for its commitment to operational excellence and delivering value to its customers. The company fosters a professional environment that prioritises efficiency and innovation. Description As an experienced Procurement Manager IT- Technology - you will to lead end-to-end procurement activities across hardware, software, telecoms, and IT services. This is a senior, business-facing role where you will provide category expertise, partner closely with stakeholders across the organisation, and play a key role in optimising supplier relationships globally. Key Responsibilities Own the end-to-end procurement lifecycle, including negotiation and contract strategy development, supplier negotiations, and contract creation, working closely with IT stakeholders and Legal Partner with Category Managers to develop and deliver category strategies for key suppliers and sub-categories, aligned with business and leadership priorities Lead and deliver procurement initiatives including RFI, RFP, and contract negotiations, using fact-based approaches such as supplier and market analysis, benchmarking, and cost modelling Drive strategic sourcing activity across IT categories, ensuring robust governance, process compliance, and high stakeholder satisfaction Support and deliver wider procurement transformation and continuous improvement initiatives to streamline processes and enhance performance Ensure compliance with internal policies and external regulations, including security, data privacy, and global procurement governance requirements Maintain accurate procurement documentation and reporting, including master data, purchase orders, KPIs, and key contract terms Deliver agreed financial and performance KPIs, including savings and cost avoidance targets Manage strategic and high-risk supplier relationships, in line with Global Vendor Management standards, including: Monthly supplier review meetings Quarterly business reviews (QRS) and leadership updates SLA performance measurement and reporting Identify supplier risks within managed categories, quantify exposure, and implement effective risk mitigation strategies Collaborate cross-functionally with IT, Finance, Legal, and other business areas to manage priorities, optimise performance, and identify future opportunities. Profile A successful IT Indirect Procurement Manager- Senior Category Manager should have: A proven track record working as a category lead for technology / IT Procurement 8-10 years' experience in IT procurement and vendor management (hardware, software, and IT services) Strong understanding of IT markets, technologies, and the strategic impact of IT on the wider business and customers Extensive experience negotiating high-value IT contracts (>£1mill) Highly analytical, with the ability to interpret complex data from multiple sources Proven programme and stakeholder management capability Excellent influencing, negotiation, and relationship-building skills, including at executive level Experience managing strategically critical suppliers across multiple geographies and ideally a global remit Ideally University degree (or equivalent experience) Job Offer Competitive Salary + Bonus . Professional environment with a focus on operational excellence and innovation. Great opportunities for career development. If you are ready to take the next step in your procurement career, apply now for this exciting opportunity as an IT Indirect Procurement Manager
May 11, 2026
Full time
IT Indirect Procurement Manager - Senior Category Manager- Technology Surrey- London - Hybrid- Manufacturer Client Details The organisation is a well-established, mid-sized company within the retail / manufacturing industry, known for its commitment to operational excellence and delivering value to its customers. The company fosters a professional environment that prioritises efficiency and innovation. Description As an experienced Procurement Manager IT- Technology - you will to lead end-to-end procurement activities across hardware, software, telecoms, and IT services. This is a senior, business-facing role where you will provide category expertise, partner closely with stakeholders across the organisation, and play a key role in optimising supplier relationships globally. Key Responsibilities Own the end-to-end procurement lifecycle, including negotiation and contract strategy development, supplier negotiations, and contract creation, working closely with IT stakeholders and Legal Partner with Category Managers to develop and deliver category strategies for key suppliers and sub-categories, aligned with business and leadership priorities Lead and deliver procurement initiatives including RFI, RFP, and contract negotiations, using fact-based approaches such as supplier and market analysis, benchmarking, and cost modelling Drive strategic sourcing activity across IT categories, ensuring robust governance, process compliance, and high stakeholder satisfaction Support and deliver wider procurement transformation and continuous improvement initiatives to streamline processes and enhance performance Ensure compliance with internal policies and external regulations, including security, data privacy, and global procurement governance requirements Maintain accurate procurement documentation and reporting, including master data, purchase orders, KPIs, and key contract terms Deliver agreed financial and performance KPIs, including savings and cost avoidance targets Manage strategic and high-risk supplier relationships, in line with Global Vendor Management standards, including: Monthly supplier review meetings Quarterly business reviews (QRS) and leadership updates SLA performance measurement and reporting Identify supplier risks within managed categories, quantify exposure, and implement effective risk mitigation strategies Collaborate cross-functionally with IT, Finance, Legal, and other business areas to manage priorities, optimise performance, and identify future opportunities. Profile A successful IT Indirect Procurement Manager- Senior Category Manager should have: A proven track record working as a category lead for technology / IT Procurement 8-10 years' experience in IT procurement and vendor management (hardware, software, and IT services) Strong understanding of IT markets, technologies, and the strategic impact of IT on the wider business and customers Extensive experience negotiating high-value IT contracts (>£1mill) Highly analytical, with the ability to interpret complex data from multiple sources Proven programme and stakeholder management capability Excellent influencing, negotiation, and relationship-building skills, including at executive level Experience managing strategically critical suppliers across multiple geographies and ideally a global remit Ideally University degree (or equivalent experience) Job Offer Competitive Salary + Bonus . Professional environment with a focus on operational excellence and innovation. Great opportunities for career development. If you are ready to take the next step in your procurement career, apply now for this exciting opportunity as an IT Indirect Procurement Manager
Our client is a UK leading food processor based near Pontefract specialising in pre prepared products, catering to places such as supermarkets and food service providers. They are seeking a skilled and experienced Training Manager to join their team. As the Training Manager your job is to lead the learning and development of all staff across the business, driving a culture of continuous improvement and professional development, whilst maintaining "audit ready" standards of compliance with food safety regulations and your own training records. You will create and maintain up to date records, performing regular Training Needs Analysis to support the development of the company workforce, researching new initiatives and being up to date with any legislative changes. As part of this role, you will take an active lead in business communications with its team members, creating a consistent and engaging 'voice' of the company, allowing messages to be communicated effectively to colleagues of all levels. THE BENEFITS: 26 days holiday plus 3 for Christmas, discounts on company products, pension THE ROLE: Design and implement a comprehensive L&D strategy that delivers a blended learning offer to all team members, aligned with both the needs of the company and food safety regulations Lead, deliver and regularly review the Company Induction, ensuring a consistent, engaging, and high-impact onboarding experience for all new starters. Creating a structured, scalable L&D framework that models best practice and supports the career development of team members across the various levels within the company. Drive engagement, content alignment, and reporting to support learning, development and compliance. Conduct a companywide Training Needs Analysis (TNA) in collaboration with managers and teams to identify current and future capability gaps. Maintain, develop and take ownership of training records for all colleagues, providing a detailed matrix to give an insight into team capabilities at any given time. Design, deliver, and evaluate learning programmes that enhance individual and team performance, using a mix of digital, in-person, and on-the-job learning methods. Develop a "Train the Trainer" mentality approach to on-site training, allowing local ownership of appropriate training and upskilling. Research & recommend additional training offerings, in line with both company need and food safety legislation Support the HRM with the completion and provision of annual training budgets to key stakeholders. Establish robust, but user-friendly evaluation frameworks to assess the effectiveness and return on investment of onsite training and/or learning interventions. Support the HRM, using the REXX HR system, to create and develop career pathways and succession planning across site. Collaborate with the HR/People Team to develop bespoke, on-site training interventions as required by the Company Explore the viability of apprentice colleagues across site, utilising the apprenticeship levy to deliver a strong return on investment. Lead and contribute to L&D projects that support the wider People strategy and business transformation. Develop and maintain L&D reporting and MI, tracking participation, impact, and spend. Take ownership of site communications, delivering messages to team members in a consistent manner, reflective of our company values, creating a positive feel to site communication. And any other duties in line with your skillset, as requested by the company. Hours of work: Monday to Friday THE CANDIDATE Certifications in HACCP or Food Safety Previous experience leading L&D in a Manufacturing or relevant environment. Developing, implementing and reviewing training offerings from scratch Able to build rapport with individuals and groups swiftly, enabling the delivery individual and group training programmes Good working knowledge of using Microsoft Office programmes (Word, Excel, Outlook) Good understanding of Food Safety and H&S regulations. Knowledge of food manufacturing industry, industry specific certification & programmes Ability to develop strong working relationships at all levels Presents information verbally and in writing with clarity and credibility, ensuring the information is suitable for the audience at that time Good interpersonal skills and effective team player Passionate about the development of peers from all levels and backgrounds Ability to work in a structured and methodical manner Demonstrable ability to embrace and adapt to change and work in an agile environment, switching between strategic planning and day-to-day delivery seamlessly. Ability to prioritise own workload whilst managing expectations of others Confident and engaging, with the ability to quickly build rapports with large groups of colleagues Strong attention to detail, with a passion for accuracy. THE CONSULTANCY: Edwards & Pearce acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Edwards & Pearce is an Equal Opportunities Employer.
May 11, 2026
Full time
Our client is a UK leading food processor based near Pontefract specialising in pre prepared products, catering to places such as supermarkets and food service providers. They are seeking a skilled and experienced Training Manager to join their team. As the Training Manager your job is to lead the learning and development of all staff across the business, driving a culture of continuous improvement and professional development, whilst maintaining "audit ready" standards of compliance with food safety regulations and your own training records. You will create and maintain up to date records, performing regular Training Needs Analysis to support the development of the company workforce, researching new initiatives and being up to date with any legislative changes. As part of this role, you will take an active lead in business communications with its team members, creating a consistent and engaging 'voice' of the company, allowing messages to be communicated effectively to colleagues of all levels. THE BENEFITS: 26 days holiday plus 3 for Christmas, discounts on company products, pension THE ROLE: Design and implement a comprehensive L&D strategy that delivers a blended learning offer to all team members, aligned with both the needs of the company and food safety regulations Lead, deliver and regularly review the Company Induction, ensuring a consistent, engaging, and high-impact onboarding experience for all new starters. Creating a structured, scalable L&D framework that models best practice and supports the career development of team members across the various levels within the company. Drive engagement, content alignment, and reporting to support learning, development and compliance. Conduct a companywide Training Needs Analysis (TNA) in collaboration with managers and teams to identify current and future capability gaps. Maintain, develop and take ownership of training records for all colleagues, providing a detailed matrix to give an insight into team capabilities at any given time. Design, deliver, and evaluate learning programmes that enhance individual and team performance, using a mix of digital, in-person, and on-the-job learning methods. Develop a "Train the Trainer" mentality approach to on-site training, allowing local ownership of appropriate training and upskilling. Research & recommend additional training offerings, in line with both company need and food safety legislation Support the HRM with the completion and provision of annual training budgets to key stakeholders. Establish robust, but user-friendly evaluation frameworks to assess the effectiveness and return on investment of onsite training and/or learning interventions. Support the HRM, using the REXX HR system, to create and develop career pathways and succession planning across site. Collaborate with the HR/People Team to develop bespoke, on-site training interventions as required by the Company Explore the viability of apprentice colleagues across site, utilising the apprenticeship levy to deliver a strong return on investment. Lead and contribute to L&D projects that support the wider People strategy and business transformation. Develop and maintain L&D reporting and MI, tracking participation, impact, and spend. Take ownership of site communications, delivering messages to team members in a consistent manner, reflective of our company values, creating a positive feel to site communication. And any other duties in line with your skillset, as requested by the company. Hours of work: Monday to Friday THE CANDIDATE Certifications in HACCP or Food Safety Previous experience leading L&D in a Manufacturing or relevant environment. Developing, implementing and reviewing training offerings from scratch Able to build rapport with individuals and groups swiftly, enabling the delivery individual and group training programmes Good working knowledge of using Microsoft Office programmes (Word, Excel, Outlook) Good understanding of Food Safety and H&S regulations. Knowledge of food manufacturing industry, industry specific certification & programmes Ability to develop strong working relationships at all levels Presents information verbally and in writing with clarity and credibility, ensuring the information is suitable for the audience at that time Good interpersonal skills and effective team player Passionate about the development of peers from all levels and backgrounds Ability to work in a structured and methodical manner Demonstrable ability to embrace and adapt to change and work in an agile environment, switching between strategic planning and day-to-day delivery seamlessly. Ability to prioritise own workload whilst managing expectations of others Confident and engaging, with the ability to quickly build rapports with large groups of colleagues Strong attention to detail, with a passion for accuracy. THE CONSULTANCY: Edwards & Pearce acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Edwards & Pearce is an Equal Opportunities Employer.
Senior Business Development Manager Corporate Travel Management Base Salary to 50,000 + Uncapped Bonuses Hybrid - Central London Our client is a growing Travel Management Company who provide innovative and cost-effective travel management solutions to the corporate travel market across all sectors and vertical. Due to expansion, they are now recruiting for Senior Business Development Managers with extensive experience within Business Travel which is essential The Senior Business Development Manager role is 100% new business focused with full involvement in the sales process from initial lead to closing the business. Candidates must be dynamic, competitive with the ability to develop relationship at all levels with potential clients and decision makers. Senior Business Development Manager Business Travel Management responsibilities: Identify new potential partnerships within the corporate sector. Building, managing and fulfilling a healthy sales pipeline focused on driving revenue, adoption, and market penetration within the Corporate market. Generate prospective client leads through industry networking, cold calling, and other techniques. Develop and maintain a robust sales pipeline, including smaller quick wins together with more strategic longer-term prospects. Work effectively on their own and remains focused and motivated by winning new business. Manage the RFP process, write proposals and provide commercial pricing were required. Senior Business Development Manager Business Travel Management Skills Required: Proven successful track record in sales within the business travel industry Understanding of corporate travel logistics is desirable. Excellent written and verbal communication skills. Excellent time management and problem-solving skills. Professional manner and appearance. Strong interpersonal skills. Strong analytical skills and commercial skills Extensive experience and judgment to plan and accomplish goals Ability to work independently, developing action plans and implementing goals and objectives. Senior Business Development Manager Business Travel Management Salary and Benefits Base Salary to 50,000 + Bonuses Annual holiday allowance of 22 days plus bank holidays and birthday leave Pension Scheme Hybrid working Growth and development Opportunities To apply for this Senior Business Development Manager role - Business Travel Management, please email your CV and a member of the team will be in contact to discuss the opportunity in more detail.
May 11, 2026
Full time
Senior Business Development Manager Corporate Travel Management Base Salary to 50,000 + Uncapped Bonuses Hybrid - Central London Our client is a growing Travel Management Company who provide innovative and cost-effective travel management solutions to the corporate travel market across all sectors and vertical. Due to expansion, they are now recruiting for Senior Business Development Managers with extensive experience within Business Travel which is essential The Senior Business Development Manager role is 100% new business focused with full involvement in the sales process from initial lead to closing the business. Candidates must be dynamic, competitive with the ability to develop relationship at all levels with potential clients and decision makers. Senior Business Development Manager Business Travel Management responsibilities: Identify new potential partnerships within the corporate sector. Building, managing and fulfilling a healthy sales pipeline focused on driving revenue, adoption, and market penetration within the Corporate market. Generate prospective client leads through industry networking, cold calling, and other techniques. Develop and maintain a robust sales pipeline, including smaller quick wins together with more strategic longer-term prospects. Work effectively on their own and remains focused and motivated by winning new business. Manage the RFP process, write proposals and provide commercial pricing were required. Senior Business Development Manager Business Travel Management Skills Required: Proven successful track record in sales within the business travel industry Understanding of corporate travel logistics is desirable. Excellent written and verbal communication skills. Excellent time management and problem-solving skills. Professional manner and appearance. Strong interpersonal skills. Strong analytical skills and commercial skills Extensive experience and judgment to plan and accomplish goals Ability to work independently, developing action plans and implementing goals and objectives. Senior Business Development Manager Business Travel Management Salary and Benefits Base Salary to 50,000 + Bonuses Annual holiday allowance of 22 days plus bank holidays and birthday leave Pension Scheme Hybrid working Growth and development Opportunities To apply for this Senior Business Development Manager role - Business Travel Management, please email your CV and a member of the team will be in contact to discuss the opportunity in more detail.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Quality Assurance Process Lead About this role This is an opportunity to join a vibrant and fast paced team, providing quality assurance and actionable insights to the business. You will be responsible for ensuring the Quality Assurance Process and change is well managed, with appropriately skilled QA's to deliver in line with business needs. You will manage a team of process managers and be responsible for mapping out business processes, understanding and mitigating business risks, ensuring we have the right controls in place - and then making them better. As a Process Manager, you will work with extended teams across the department, and the wider UK business to manage change and improve some key business processes. What you'll do Process Management: Manage and evolve the operational Quality Assurance framework to support in the delivery of great outcomes for our customers and business Set up for new lines of work, designing scorecards, monitoring guidance and job aids, working closely with partners across the business Ensure that process documentation is relevant and kept up to date, and lead process reviews with 2nd and 3rd line functions Own the development of the control suite to ensure that our key risks are appropriately managed, and documented actions are taken when appropriate Constantly develop your personal tool-kit of process improvement techniques, and actively sharing learnings across the team Consider new technologies and tools such as AI and automation to redefine the way we QA and set up for the long term Support projects by partnering with technology and suppliers to ensure processes are efficient and focus on key business objectives Stakeholder management: Understand your process end to end, through the eye of the business, customers and other key stakeholders to identify and deliver opportunities to positively impact performance and assist the organisation to meet its business objectives and goals Apply management skills such as communications and change leadership to help drive key priorities like technology changes, and continuous improvement Root cause and thematic analysis to provide actionable insights and recommendations to key stakeholders to improve outcomes and drawing connections across multiple lines of business Design effective reporting catering for a wide stakeholder audience People Leadership: Leading a team of QA process managers, responsible for performing and validating quality checks as well as setting QA's up for success through effective change management and training. Create an inclusive, high-performance culture, setting clear goals and expectations that align with the strategic objectives Create a customer-centric culture within the team with a balanced focus on customer outcomes as well as compliance and process adherence Drive performance management activities including quality reviews, productivity analysis, and timely interventions for underperformance. Support the recruitment, onboarding and training of new associates, ensuring capabilities are built early and reinforced through ongoing learning Model Quality Assurance excellence, setting a consistent tone for expectations, deliverables, outputs and behaviours through mentoring and coaching QA team members, supporting progress, talent development, framework development and driving strengthened outputs for Stakeholders Strategic Alignment: Support and drive the delivery of Department wide initiatives, goals and priorities, contributing to the overall success of Quality Assurance for the business What we're looking for Strong in-built analytical mindset which enables you to quickly spot trends and opportunities in raw data Great attention to detail to understand systems and technology, as well as operational processes Preferable: Experience of using LEAN or Six Sigma methodology Knowledge of conduct risk and compliance requirements Ability to work cross-functionally with lots of stakeholders to input into key decisions and deliver tangible business results A drive for continued learning through training opportunities and knowledge sharing to develop innovative solutions A good decision maker, able to bring a healthy, balanced approach to business with a strong customer focus Ability to cope with issues and process breakdowns outside of your control and work with key stakeholders to remediate these A passion for improving customer outcomes and Quality Assurance excellence An engaged and motivated individual with a positive mindset, contributing to the culture and values that are important to Capital One Preferable: Experience or expertise in Quality Assurance with an in-depth knowledge of QA processes and QA platforms within a regulated industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
May 11, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Quality Assurance Process Lead About this role This is an opportunity to join a vibrant and fast paced team, providing quality assurance and actionable insights to the business. You will be responsible for ensuring the Quality Assurance Process and change is well managed, with appropriately skilled QA's to deliver in line with business needs. You will manage a team of process managers and be responsible for mapping out business processes, understanding and mitigating business risks, ensuring we have the right controls in place - and then making them better. As a Process Manager, you will work with extended teams across the department, and the wider UK business to manage change and improve some key business processes. What you'll do Process Management: Manage and evolve the operational Quality Assurance framework to support in the delivery of great outcomes for our customers and business Set up for new lines of work, designing scorecards, monitoring guidance and job aids, working closely with partners across the business Ensure that process documentation is relevant and kept up to date, and lead process reviews with 2nd and 3rd line functions Own the development of the control suite to ensure that our key risks are appropriately managed, and documented actions are taken when appropriate Constantly develop your personal tool-kit of process improvement techniques, and actively sharing learnings across the team Consider new technologies and tools such as AI and automation to redefine the way we QA and set up for the long term Support projects by partnering with technology and suppliers to ensure processes are efficient and focus on key business objectives Stakeholder management: Understand your process end to end, through the eye of the business, customers and other key stakeholders to identify and deliver opportunities to positively impact performance and assist the organisation to meet its business objectives and goals Apply management skills such as communications and change leadership to help drive key priorities like technology changes, and continuous improvement Root cause and thematic analysis to provide actionable insights and recommendations to key stakeholders to improve outcomes and drawing connections across multiple lines of business Design effective reporting catering for a wide stakeholder audience People Leadership: Leading a team of QA process managers, responsible for performing and validating quality checks as well as setting QA's up for success through effective change management and training. Create an inclusive, high-performance culture, setting clear goals and expectations that align with the strategic objectives Create a customer-centric culture within the team with a balanced focus on customer outcomes as well as compliance and process adherence Drive performance management activities including quality reviews, productivity analysis, and timely interventions for underperformance. Support the recruitment, onboarding and training of new associates, ensuring capabilities are built early and reinforced through ongoing learning Model Quality Assurance excellence, setting a consistent tone for expectations, deliverables, outputs and behaviours through mentoring and coaching QA team members, supporting progress, talent development, framework development and driving strengthened outputs for Stakeholders Strategic Alignment: Support and drive the delivery of Department wide initiatives, goals and priorities, contributing to the overall success of Quality Assurance for the business What we're looking for Strong in-built analytical mindset which enables you to quickly spot trends and opportunities in raw data Great attention to detail to understand systems and technology, as well as operational processes Preferable: Experience of using LEAN or Six Sigma methodology Knowledge of conduct risk and compliance requirements Ability to work cross-functionally with lots of stakeholders to input into key decisions and deliver tangible business results A drive for continued learning through training opportunities and knowledge sharing to develop innovative solutions A good decision maker, able to bring a healthy, balanced approach to business with a strong customer focus Ability to cope with issues and process breakdowns outside of your control and work with key stakeholders to remediate these A passion for improving customer outcomes and Quality Assurance excellence An engaged and motivated individual with a positive mindset, contributing to the culture and values that are important to Capital One Preferable: Experience or expertise in Quality Assurance with an in-depth knowledge of QA processes and QA platforms within a regulated industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Head of UK HR Operations and Technology About this role We're looking for a results driven Head of HR Operations and Technology (Senior Manager level) to inspire and guide a team of approx. 10+ HR professionals and drive operational and associate experience excellence. You'll set the vision and strategy for how we deliver simple employee experiences with excellence, while constantly pushing on what's possible across people, process, and technology. The ideal candidate for this role is passionate about the connection of HR operations and technology. You'll drive efficiency across all areas of HR operations; using technology and automation to create seamless journeys and experiences. You'll also be critical to redefining team scope, operationalising new practices, designing new processes and ways of working as HR strategy evolves; and ensuring resources are leveraged most effectively. Exploring data for governance, building cases for change, understanding opportunity and risk will be key. The ability to to work with senior leader stakeholders will be paramount; ensuring they're to part of the story and journey to drive sustainable service change. You'll partner with HR strategic teams, risk management, tech teams and business partners to help achieve our goals. You'll be fungible enough to work on HR processes in one moment, and be leading teams designing new HR tech capabilities the next. What you'll do Spearhead and develop a HR operations function that provides best-in-class services to employees and people leaders. You will be responsible for operations strategy in partnership with our technology teams. Own the product roadmap and strategy, ensuring it aligns with the business and moves us towards continued growth, speed, innovation and improvement. Work with partner tech teams to implement change. Represent the needs of UK employees to inform our product roadmap, ensuring we are building and delivering measurably improved HR interactions and experiences for our employees and achieving target business outcomes. Guide and support the team responsible for delivering the day-to-day operations of core HR services, which includes specialist processing (e.g Payroll), HR Contact Centre and tech. Manage, coach and develop the HR Operations team to improve capability, encourage best practice and deliver optimal results that align with business direction. Develop, own and report on HR Operations metrics; utilising technology to interpret workforce data. Design, develop and deliver HR operations change in response to and business/enterprise-wide change initiatives and ensure the delivery of such initiatives is simple, meets the needs of the business and preserves employee engagement. Work collaboratively with HR leadership to ensure coordination of initiatives and optimal use of resources. Ensure the highest standards of continuous and operational excellence, driving out complexity in our processes and practices and establishing a culture of continuous improvement within our operations team. What we're looking for A thoughtful and proactive people leader with significant experience coaching and developing large teams. Great judgement and values, balancing the right thing for our business with the right thing for our employees. Previous experience in a large leadership role in HR or in a people focused or operations role and demonstrable results delivering on improvement projects. Resilience and excitement towards change, recognising the opportunities it brings. Problem solver and critical thinker. Able to design solutions to solve problems at pace. Intellectually Curious. You ask why, you explore, you're not afraid to pursue ideas. You'll have a hunger to learn and be a seeker of new challenges. You want to question the status quo; you want to wow our employees with seamless, positive experiences. You're comfortable with ambiguity, and are able to synthesise ideas into meaningful plans for action. Communicator & Influencer. You can communicate complex ideas clearly regardless of your audience. Our team knows their priorities and why they're doing what they're doing. You always can rally associates to work with you. Do-er. You're biased toward action. You can get around roadblocks and stay focused on your goals. You're well organised, able to multitask and able to prioritise your work. Passionate & Customer Focussed. You care about growing others and bringing them together around what's possible. Team Player. You enjoy working with diverse people and driving the team toward a common goal. You have the ability to put the team before yourself and establish long-lasting relationships. Operational mastery and AI Innovation. You'll own the integrity of our core HR Operations, including payroll, pensions, and benefits, while simultaneously architecting our HR Tech roadmap. You will lead the integration of AI-driven solutions to automate administrative burdens, ensuring our back-office functions are not just compliant, but cutting-edge and scalable. Stakeholder Influence & Storytelling . Master the art of 'The Why" - you must be a skilled storyteller capable of translating complex operational needs and technical agendas into compelling business cases for executive stakeholders. Success in this role requires the ability to navigate diverse viewpoints, build consensus, and secure high-level buy-in for transformative change. Life at Capital One UK We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar. We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: Wealth & Future: Competitive pension and performance-based bonus schemes Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days. Health: Access premium care through our private medical insurance. Family Support: We champion your milestones with enhanced parental leave A full list of our benefits is available here . Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
May 11, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Head of UK HR Operations and Technology About this role We're looking for a results driven Head of HR Operations and Technology (Senior Manager level) to inspire and guide a team of approx. 10+ HR professionals and drive operational and associate experience excellence. You'll set the vision and strategy for how we deliver simple employee experiences with excellence, while constantly pushing on what's possible across people, process, and technology. The ideal candidate for this role is passionate about the connection of HR operations and technology. You'll drive efficiency across all areas of HR operations; using technology and automation to create seamless journeys and experiences. You'll also be critical to redefining team scope, operationalising new practices, designing new processes and ways of working as HR strategy evolves; and ensuring resources are leveraged most effectively. Exploring data for governance, building cases for change, understanding opportunity and risk will be key. The ability to to work with senior leader stakeholders will be paramount; ensuring they're to part of the story and journey to drive sustainable service change. You'll partner with HR strategic teams, risk management, tech teams and business partners to help achieve our goals. You'll be fungible enough to work on HR processes in one moment, and be leading teams designing new HR tech capabilities the next. What you'll do Spearhead and develop a HR operations function that provides best-in-class services to employees and people leaders. You will be responsible for operations strategy in partnership with our technology teams. Own the product roadmap and strategy, ensuring it aligns with the business and moves us towards continued growth, speed, innovation and improvement. Work with partner tech teams to implement change. Represent the needs of UK employees to inform our product roadmap, ensuring we are building and delivering measurably improved HR interactions and experiences for our employees and achieving target business outcomes. Guide and support the team responsible for delivering the day-to-day operations of core HR services, which includes specialist processing (e.g Payroll), HR Contact Centre and tech. Manage, coach and develop the HR Operations team to improve capability, encourage best practice and deliver optimal results that align with business direction. Develop, own and report on HR Operations metrics; utilising technology to interpret workforce data. Design, develop and deliver HR operations change in response to and business/enterprise-wide change initiatives and ensure the delivery of such initiatives is simple, meets the needs of the business and preserves employee engagement. Work collaboratively with HR leadership to ensure coordination of initiatives and optimal use of resources. Ensure the highest standards of continuous and operational excellence, driving out complexity in our processes and practices and establishing a culture of continuous improvement within our operations team. What we're looking for A thoughtful and proactive people leader with significant experience coaching and developing large teams. Great judgement and values, balancing the right thing for our business with the right thing for our employees. Previous experience in a large leadership role in HR or in a people focused or operations role and demonstrable results delivering on improvement projects. Resilience and excitement towards change, recognising the opportunities it brings. Problem solver and critical thinker. Able to design solutions to solve problems at pace. Intellectually Curious. You ask why, you explore, you're not afraid to pursue ideas. You'll have a hunger to learn and be a seeker of new challenges. You want to question the status quo; you want to wow our employees with seamless, positive experiences. You're comfortable with ambiguity, and are able to synthesise ideas into meaningful plans for action. Communicator & Influencer. You can communicate complex ideas clearly regardless of your audience. Our team knows their priorities and why they're doing what they're doing. You always can rally associates to work with you. Do-er. You're biased toward action. You can get around roadblocks and stay focused on your goals. You're well organised, able to multitask and able to prioritise your work. Passionate & Customer Focussed. You care about growing others and bringing them together around what's possible. Team Player. You enjoy working with diverse people and driving the team toward a common goal. You have the ability to put the team before yourself and establish long-lasting relationships. Operational mastery and AI Innovation. You'll own the integrity of our core HR Operations, including payroll, pensions, and benefits, while simultaneously architecting our HR Tech roadmap. You will lead the integration of AI-driven solutions to automate administrative burdens, ensuring our back-office functions are not just compliant, but cutting-edge and scalable. Stakeholder Influence & Storytelling . Master the art of 'The Why" - you must be a skilled storyteller capable of translating complex operational needs and technical agendas into compelling business cases for executive stakeholders. Success in this role requires the ability to navigate diverse viewpoints, build consensus, and secure high-level buy-in for transformative change. Life at Capital One UK We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar. We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: Wealth & Future: Competitive pension and performance-based bonus schemes Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days. Health: Access premium care through our private medical insurance. Family Support: We champion your milestones with enhanced parental leave A full list of our benefits is available here . Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
