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Capital One UK
Senior Data Product Manager
Capital One UK Islington, London
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Data Product Manager About this role Year after year we've been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK's Best Workplaces list. At Capital One, we believe great products begin with a deep understanding of our customers. From our earliest days, we pioneered the use of predictive modeling to individually personalise credit card offers, turning the entire industry on its head. Our heritage of data driven decisions, combined with human centred approach, enables us to continue to design and build truly innovative financial experiences for our customers. We're using this approach to build our next generation data platform, leveraging modern technology to deliver transformative experiences to our customers. We're seeking a Senior Data Product Manager , who will be pivotal in the delivery of value and fostering collaboration. As a senior member of our Digital Product team, you will play a strategic role in defining where we invest in our data products and platforms, working with stakeholders across Engineering, Business Analysis, Data Science, Data Analytics and Data Governance. What you'll do Autonomously lead the discovery, definition and delivery of new data products and platform features that deliver our key business outcomes across data, modelling, reporting and analytical capabilities Manage existing data products to drive business performance across the value chain, including growth, underwriting, marketing and customer servicing. Collaborate with data producers and consumers (Data Scientists, Analysts & Engineers) to define Product capability needs and prioritise delivery of those that add most value Collaborate with your product team, engineering, delivery leads, consulting groups (Architecture, Cyber & Data Risk) and the US Enterprise to ensure those capabilities make it into the hands of our users Be an advocate for data governance, ensuring that everything we build meets our high standards whilst providing a frictionless user experience Integrate business analytics in every aspect of design and development, and define metrics to measure the success of products Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you'll bring Proven experience identifying business opportunities and translating them into Data, Machine Learning and AI products in the technology or digital arenas. A track record of thought leadership and delivery across complex products or platform capabilities Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication Proven ability to leverage data and insight to define product strategy and customer experience Passionate about collaborating with technically minded data users and engineers, but you can also translate for non-technical stakeholders Excellent communication skills, able to engage, influence and inspire Deep understanding of data applications An understanding of UK regulatory landscapes and consumer lending would be desirable Where and how you'll work This is a permanent position based in our Nottingham or London offices. If you're based in the London office, there will be frequent travel to Nottingham. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Apr 06, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Data Product Manager About this role Year after year we've been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK's Best Workplaces list. At Capital One, we believe great products begin with a deep understanding of our customers. From our earliest days, we pioneered the use of predictive modeling to individually personalise credit card offers, turning the entire industry on its head. Our heritage of data driven decisions, combined with human centred approach, enables us to continue to design and build truly innovative financial experiences for our customers. We're using this approach to build our next generation data platform, leveraging modern technology to deliver transformative experiences to our customers. We're seeking a Senior Data Product Manager , who will be pivotal in the delivery of value and fostering collaboration. As a senior member of our Digital Product team, you will play a strategic role in defining where we invest in our data products and platforms, working with stakeholders across Engineering, Business Analysis, Data Science, Data Analytics and Data Governance. What you'll do Autonomously lead the discovery, definition and delivery of new data products and platform features that deliver our key business outcomes across data, modelling, reporting and analytical capabilities Manage existing data products to drive business performance across the value chain, including growth, underwriting, marketing and customer servicing. Collaborate with data producers and consumers (Data Scientists, Analysts & Engineers) to define Product capability needs and prioritise delivery of those that add most value Collaborate with your product team, engineering, delivery leads, consulting groups (Architecture, Cyber & Data Risk) and the US Enterprise to ensure those capabilities make it into the hands of our users Be an advocate for data governance, ensuring that everything we build meets our high standards whilst providing a frictionless user experience Integrate business analytics in every aspect of design and development, and define metrics to measure the success of products Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you'll bring Proven experience identifying business opportunities and translating them into Data, Machine Learning and AI products in the technology or digital arenas. A track record of thought leadership and delivery across complex products or platform capabilities Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication Proven ability to leverage data and insight to define product strategy and customer experience Passionate about collaborating with technically minded data users and engineers, but you can also translate for non-technical stakeholders Excellent communication skills, able to engage, influence and inspire Deep understanding of data applications An understanding of UK regulatory landscapes and consumer lending would be desirable Where and how you'll work This is a permanent position based in our Nottingham or London offices. If you're based in the London office, there will be frequent travel to Nottingham. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Development Manager, Glasgow Science Centre
UK Association for Science and Discovery Centres
Development Manager, Glasgow Science Centre Deadline 13 Apr 2026 Organisation Glasgow Science Centre Job title Development Manager Location Glasgow Salary £43,475 - £48,316 per annum An exciting opportunity has arisen to join the Learning team. Working as part of the Experience and Development Team, this varied role is instrumental in leading the planning, coordination, and delivery of Glasgow Science Centre's fundraising activity, ensuring the effective implementation of a diversified fundraising strategy across individual giving, corporate partnerships, statutory funding, and trusts & foundations. You will lead the development and stewardship of relationships with funders, donors, and strategic partners, ensuring long-term engagement, effective relationship management, and maximised support for organisational priorities.
Apr 06, 2026
Full time
Development Manager, Glasgow Science Centre Deadline 13 Apr 2026 Organisation Glasgow Science Centre Job title Development Manager Location Glasgow Salary £43,475 - £48,316 per annum An exciting opportunity has arisen to join the Learning team. Working as part of the Experience and Development Team, this varied role is instrumental in leading the planning, coordination, and delivery of Glasgow Science Centre's fundraising activity, ensuring the effective implementation of a diversified fundraising strategy across individual giving, corporate partnerships, statutory funding, and trusts & foundations. You will lead the development and stewardship of relationships with funders, donors, and strategic partners, ensuring long-term engagement, effective relationship management, and maximised support for organisational priorities.
London Office Manager & Facilities Lead
Alter Domus
A global provider of alternative investment solutions is seeking an Office Manager to oversee office operations and support the Leadership Team in London. This role requires a minimum of five years' experience, exceptional organisational and office software skills. Key responsibilities include managing vendor contracts, coordinating equipment procurement, and ensuring office efficiency. Join a company that values diversity and offers flexible work arrangements, development opportunities, and a supportive work culture.
Apr 06, 2026
Full time
A global provider of alternative investment solutions is seeking an Office Manager to oversee office operations and support the Leadership Team in London. This role requires a minimum of five years' experience, exceptional organisational and office software skills. Key responsibilities include managing vendor contracts, coordinating equipment procurement, and ensuring office efficiency. Join a company that values diversity and offers flexible work arrangements, development opportunities, and a supportive work culture.
Pricing Manager (Commercial Insurance)
Zurich 56 Company Ltd
Working hours: This role is available on a part-time, job-share or full-time basis Location: London/hybrid working Closing date for applications: 8th April 2026 The opportunity Are you looking to step up in your actuarial/pricing career? Are you looking to have your voice heard and make a real, measurable impact on our business? Are you looking for variety in your role whilst working alongside some of the best actuaries, data scientists and underwriters in the market? Are you excited about joining a team that is constantly looking to innovate and explore the art of the possible? If so, this could be your next role and we would love to hear from you! The location of this role can be flexible but travel to meet other team members and stakeholders in our London office on a regular basis will be required. As part of our hybrid working approach, you'll also have the opportunity to work from home as well as joining our team in Mark Lane, London. Many of our employees work flexibly in a variety of different ways, including part-time, flexible hours, job share, an element of working from home or compressed hours. This is because we want the best people for our roles, and we recognise that sometimes those people aren't available full-time. Please talk to us at the interview about the flexibility you may need. What will you be doing? We have three management roles available within our Commercial Lines Pricing team, spanning a range of products including Casualty, Motor, Financial Lines, Energy, Marine & Construction. These roles focus on our Corporate business meaning that you get to work on some of the largest and most complex insurance programmes in the market. You will primarily be responsible for assisting Commercial underwriting teams in bespoke pricing and performance analysis. Support the delivery of pricing and portfolio management solutions, across multiple portfolios, through advanced analytics, data analysis and modelling. Collaborate closely with local underwriting functions and Group actuarial and underwriting teams to scope, build, develop, document, and maintain pricing tools. Price large individual accounts, often across multiple lines of business, while tailoring your approach and pricing techniques to the unique specifics of these highly complex risks. Provide regular training and support to the actuarial and underwriting communities with a specific focus on best practice. Collaborate with subject matter experts across claims, reserving, underwriting and finance to develop Country Underwriting Plan, demonstrating increasing knowledge of relevant disciplines and procedures, informing portfolio insights and profitability, and providing first class service and analysis to local management and stakeholders. Manage a team, supporting junior analysts with their personal development and coaching them in their technical and non technical skills. Responsibility for multiple lines of business within your portfolio, including ownership of technical price assumptions and input into market pricing decisions. Regular monitoring and reporting of key trends and performance to senior stakeholders in the UK and to Group. Develop and maintain pricing and underwriting systems and incorporate efficiencies or improvements. Role model and contribute to a positive and supportive team culture. What are we looking for? Educated to degree level Qualified actuary / preferred but not essential Experience gained in an actuarial / commercial lines role (ideally commercial lines / London market) Excellent knowledge of actuarial professional guidance Market, risk and business awareness Excellent knowledge of insurance products and industry Highly numerate and analytical Technical experience - MS Office suite, coding languages (R/Python, VBA, SQL) Communication and interpersonal skills Ability to manage own and other team members work portfolio As an inclusive employer we want to ensure that all candidates feel comfortable and are able to perform at their best during the interview. You'll have the opportunity to let us know of any reasonable adjustment or practical support needed when you apply. Benefits Everyone's different. That's why at Zurich, we offer a wide range of employee benefits so our people can choose what fits them and their life. Our benefits provide real flexibility so our people can make considered choices and tailor their benefits throughout the year. Our benefits include 12% defined non contributory pension scheme, annual company bonus, private medical insurance and the option to buy up to an additional 20 days or sell some of your holiday. 12% defined non contributory pension scheme. Annual company bonus. Income protection. Life cover - four times your salary. 28 days holiday a year plus bank holidays. Option to swap UK bank holidays for days off that have cultural or religious significance. Option to buy up to an additional 20 days or sell some of your holiday. Three days paid volunteering. Up to 16 weeks' full pay for maternity, paternity and adoption leave. Access to private medical insurance. Virtual GP appointments. Discounted gym membership. Free flu jab. Access to a wealth of support from our wellbeing partners. Creating a brighter, more sustainable future underpins all that we do. Charitable arm - Zurich Community Trust has awarded grants and volunteered time to deserving causes valued at over £90 million. Our Culture At Zurich, our sense of community is strong and we're particularly passionate about diversity and inclusion, which we've won numerous awards for. We want our people to bring the whole of themselves to work and ensure everybody is made to feel welcome, regardless of their background, beliefs or culture. We want our employees to reflect the diversity of our customers, and so are committed to treating all of our applicants fairly and with respect, irrespective of their actual or assumed background, disability or any other protected characteristic. We've an environment that places a real importance on our people's wellbeing from a physical, mental, social and financial perspective. We work with our wellbeing partners and industry experts to provide the best advice and access to a wealth of lifestyle support. We're also committed to continuous improvement, and we offer access to a comprehensive range of training and development opportunities. We're passionate about supporting employees to help others by getting involved in volunteering, charitable and community activity. Our charitable arm, Zurich Community Trust, is one of the longest established corporate trusts in the UK. In that time, we've awarded grants and volunteered time to desirable causes in the UK valued at over £90 million. Join us Be challenged. Be inspired. Be supported, Love what you do. Work for us.
Apr 06, 2026
Full time
Working hours: This role is available on a part-time, job-share or full-time basis Location: London/hybrid working Closing date for applications: 8th April 2026 The opportunity Are you looking to step up in your actuarial/pricing career? Are you looking to have your voice heard and make a real, measurable impact on our business? Are you looking for variety in your role whilst working alongside some of the best actuaries, data scientists and underwriters in the market? Are you excited about joining a team that is constantly looking to innovate and explore the art of the possible? If so, this could be your next role and we would love to hear from you! The location of this role can be flexible but travel to meet other team members and stakeholders in our London office on a regular basis will be required. As part of our hybrid working approach, you'll also have the opportunity to work from home as well as joining our team in Mark Lane, London. Many of our employees work flexibly in a variety of different ways, including part-time, flexible hours, job share, an element of working from home or compressed hours. This is because we want the best people for our roles, and we recognise that sometimes those people aren't available full-time. Please talk to us at the interview about the flexibility you may need. What will you be doing? We have three management roles available within our Commercial Lines Pricing team, spanning a range of products including Casualty, Motor, Financial Lines, Energy, Marine & Construction. These roles focus on our Corporate business meaning that you get to work on some of the largest and most complex insurance programmes in the market. You will primarily be responsible for assisting Commercial underwriting teams in bespoke pricing and performance analysis. Support the delivery of pricing and portfolio management solutions, across multiple portfolios, through advanced analytics, data analysis and modelling. Collaborate closely with local underwriting functions and Group actuarial and underwriting teams to scope, build, develop, document, and maintain pricing tools. Price large individual accounts, often across multiple lines of business, while tailoring your approach and pricing techniques to the unique specifics of these highly complex risks. Provide regular training and support to the actuarial and underwriting communities with a specific focus on best practice. Collaborate with subject matter experts across claims, reserving, underwriting and finance to develop Country Underwriting Plan, demonstrating increasing knowledge of relevant disciplines and procedures, informing portfolio insights and profitability, and providing first class service and analysis to local management and stakeholders. Manage a team, supporting junior analysts with their personal development and coaching them in their technical and non technical skills. Responsibility for multiple lines of business within your portfolio, including ownership of technical price assumptions and input into market pricing decisions. Regular monitoring and reporting of key trends and performance to senior stakeholders in the UK and to Group. Develop and maintain pricing and underwriting systems and incorporate efficiencies or improvements. Role model and contribute to a positive and supportive team culture. What are we looking for? Educated to degree level Qualified actuary / preferred but not essential Experience gained in an actuarial / commercial lines role (ideally commercial lines / London market) Excellent knowledge of actuarial professional guidance Market, risk and business awareness Excellent knowledge of insurance products and industry Highly numerate and analytical Technical experience - MS Office suite, coding languages (R/Python, VBA, SQL) Communication and interpersonal skills Ability to manage own and other team members work portfolio As an inclusive employer we want to ensure that all candidates feel comfortable and are able to perform at their best during the interview. You'll have the opportunity to let us know of any reasonable adjustment or practical support needed when you apply. Benefits Everyone's different. That's why at Zurich, we offer a wide range of employee benefits so our people can choose what fits them and their life. Our benefits provide real flexibility so our people can make considered choices and tailor their benefits throughout the year. Our benefits include 12% defined non contributory pension scheme, annual company bonus, private medical insurance and the option to buy up to an additional 20 days or sell some of your holiday. 12% defined non contributory pension scheme. Annual company bonus. Income protection. Life cover - four times your salary. 28 days holiday a year plus bank holidays. Option to swap UK bank holidays for days off that have cultural or religious significance. Option to buy up to an additional 20 days or sell some of your holiday. Three days paid volunteering. Up to 16 weeks' full pay for maternity, paternity and adoption leave. Access to private medical insurance. Virtual GP appointments. Discounted gym membership. Free flu jab. Access to a wealth of support from our wellbeing partners. Creating a brighter, more sustainable future underpins all that we do. Charitable arm - Zurich Community Trust has awarded grants and volunteered time to deserving causes valued at over £90 million. Our Culture At Zurich, our sense of community is strong and we're particularly passionate about diversity and inclusion, which we've won numerous awards for. We want our people to bring the whole of themselves to work and ensure everybody is made to feel welcome, regardless of their background, beliefs or culture. We want our employees to reflect the diversity of our customers, and so are committed to treating all of our applicants fairly and with respect, irrespective of their actual or assumed background, disability or any other protected characteristic. We've an environment that places a real importance on our people's wellbeing from a physical, mental, social and financial perspective. We work with our wellbeing partners and industry experts to provide the best advice and access to a wealth of lifestyle support. We're also committed to continuous improvement, and we offer access to a comprehensive range of training and development opportunities. We're passionate about supporting employees to help others by getting involved in volunteering, charitable and community activity. Our charitable arm, Zurich Community Trust, is one of the longest established corporate trusts in the UK. In that time, we've awarded grants and volunteered time to desirable causes in the UK valued at over £90 million. Join us Be challenged. Be inspired. Be supported, Love what you do. Work for us.
Carrington Blake Recruitment
People Partner - HR Advisor for Talent & Culture
Carrington Blake Recruitment
A leading recruitment agency in the United Kingdom seeks a proactive People Partner to join their People & Culture team. The successful candidate will provide expert HR support, guide managers on employee relations matters, and help create a positive workplace culture. Key responsibilities include handling attendance issues, supporting talent development, and contributing to HR policy development. The ideal candidate holds a Level 5 HR qualification, possesses strong HR advisory experience, and demonstrates excellent interpersonal and organizational skills. Join us to make a meaningful impact in our organization.
Apr 06, 2026
Full time
A leading recruitment agency in the United Kingdom seeks a proactive People Partner to join their People & Culture team. The successful candidate will provide expert HR support, guide managers on employee relations matters, and help create a positive workplace culture. Key responsibilities include handling attendance issues, supporting talent development, and contributing to HR policy development. The ideal candidate holds a Level 5 HR qualification, possesses strong HR advisory experience, and demonstrates excellent interpersonal and organizational skills. Join us to make a meaningful impact in our organization.
Business Administrator
NHS Exeter, Devon
An exciting new opportunityhas arisen for an experienced administrator to work within the OPMH CommunityMental Health Team for Exeter OPMH based at Knightshayes Court, Whipton Hospital, Exeter as part of a job share arrangement. Working 15 hours per week Thursday and Friday. We are seeking anenthusiastic and experienced administrator with excellent IT, communication,organisational and management skills. We welcome applications from individualswho can demonstrate a commitment to delivering high quality administrationsupport in an efficient and timely manner. If you have great people skills anda flair for organisation then this vacancy could be for you. Thepost-holders role is to work in partnership with the Clinical Team Manager(CTM) as the senior administrator in the team ensuring ensure high qualityadministrative support that will enable the provision of the best possible careto service-users. They will lead theadministrative team to ensure effective, service-user focussed, administrationsystems are in place and support the CTM with administrative and reportingtasks enabling the CTM to focus on clinical work and team leadership. An informal meeting with the job share partnerwill be arranged for shortlisted candidates prior to interview. You will findthe Trust policy for Job Shares in the supporting documents. Please read the job profile under additionalinformation for further detailed information regarding this vacancy. Main duties of the job The Business Administrator role is dynamic,challenging and highly rewarding. You will therefore be highly motivated,flexible and multi-skilled with experience of working in a team providingadministrative support in an office environment. The role involvescommunication, so we expect that you have excellent verbal and written skills. This role requires a high standard of skillsusing Microsoft Office packages and experience of using bespoke IT systemsalong with excellent organisational skills, the ability to work independentlyand attention to detail. Interacting with patients and the public youwill be confident in giving non-clinical information and advice that improvestheir experience. Dealing with sensitive information daily, you will understandthe importance of data security. You will often work under pressure and withoutdirect supervision, so we are looking for someone confident and capable. A significant and important part of this rolewill involve managing staff so it is vital that you possess the followingattributes which are in line with our organisations core values: Compassion Empathy Solution-focussed Respect and honesty Inspire Others Creativity Commitment and passion Vision and courage Please note that this vacancy may close earlyand without notice if we receive a high number of applications. About us We provide mental health & learning disability services, as well as a range of specialist & secure services for the wider south west region & nationally. We are passionate about promoting good mental health & wellbeing. We strive to use the expertise & resources within our organisation, and through our partnerships, to deliver high quality services that are safe & focused on people's recovery. Our values We not only recruit employees based on their qualifications & experience - we recruit individuals who possess and demonstrate the behaviours which underpin the core values of our organisation. These values include such attributes as showing a commitment to quality of care, improving lives of others, giving respect, dignity & compassion. We can bring those values to life in our everyday tasks by giving a smile; making time for people; challenging ourselves & others, & being open to new ideas. We are committed to being an inclusive employer & applications are encouraged & welcomed from all sections of the community, regardless of any protected characteristics as governed by the Equality Act 2010. Part time & flexible working applications will be considered & supported, where possible. We particularly encourage applicants with lived experience of mental health & learning disabilities. We are a Disability Confident Employer. Job responsibilities Please refer to the job description attached to this advert which will provide further information on this role. Person Specification Qualifications RSA 3 Word Processing or equivalent level of experience in practice. Shorthand or Speedwriting NVQ4 in administration or equivalent level administrative knowledge and experience GCSE English or equivalent Evidence of continuing professional and personal development Knowledge, Skills & Ability Excellent interpersonal and communication skills both written and verbal Able to deal confidentially and tactfully with people at all levels. Ability to take and convey clear messages Experience in dealing with people in distress in a calm and confident manner Willingness to embrace new ways of working/changes Ability to recognise when other communication methods may be needed Understanding and respect of confidentiality in the workplace. Intermediate IT skills in Microsoft Office Packages, ie Word, Excel, PowerPoint and Outlook. Working knowledge of a range of administrative procedures including diary management and arranging appointments Experience or understanding of creating electronic records, electronic filing systems Ability to manage diverse workload whilst dealing with frequent interruptions Ability to meet deadlines and to work under pressure Exceptional organisational skills and ability to prioritise Ability to work both independently and as part of a team Ability to provide a high standard of secretarial support for meetings e.g. organising, booking venues and minute taking Knowledge of our business and how it supports patient care Experience Excellent organisational skills. Experience of managing administration staff Ability to prioritise workload and adapt to change when required Experience of working as part of a team. Previous experience of working within an administrative or secretarial team. Experience of dealing with confidential and complex information Previous NHS experience of working in a Healthcare or Social Care administrative setting Demonstrate good numeracy and literacy skills Experience of general office routine and filing systems £28,392 to £31,157 a yearpro rata (15 hours per week)
Apr 06, 2026
Full time
An exciting new opportunityhas arisen for an experienced administrator to work within the OPMH CommunityMental Health Team for Exeter OPMH based at Knightshayes Court, Whipton Hospital, Exeter as part of a job share arrangement. Working 15 hours per week Thursday and Friday. We are seeking anenthusiastic and experienced administrator with excellent IT, communication,organisational and management skills. We welcome applications from individualswho can demonstrate a commitment to delivering high quality administrationsupport in an efficient and timely manner. If you have great people skills anda flair for organisation then this vacancy could be for you. Thepost-holders role is to work in partnership with the Clinical Team Manager(CTM) as the senior administrator in the team ensuring ensure high qualityadministrative support that will enable the provision of the best possible careto service-users. They will lead theadministrative team to ensure effective, service-user focussed, administrationsystems are in place and support the CTM with administrative and reportingtasks enabling the CTM to focus on clinical work and team leadership. An informal meeting with the job share partnerwill be arranged for shortlisted candidates prior to interview. You will findthe Trust policy for Job Shares in the supporting documents. Please read the job profile under additionalinformation for further detailed information regarding this vacancy. Main duties of the job The Business Administrator role is dynamic,challenging and highly rewarding. You will therefore be highly motivated,flexible and multi-skilled with experience of working in a team providingadministrative support in an office environment. The role involvescommunication, so we expect that you have excellent verbal and written skills. This role requires a high standard of skillsusing Microsoft Office packages and experience of using bespoke IT systemsalong with excellent organisational skills, the ability to work independentlyand attention to detail. Interacting with patients and the public youwill be confident in giving non-clinical information and advice that improvestheir experience. Dealing with sensitive information daily, you will understandthe importance of data security. You will often work under pressure and withoutdirect supervision, so we are looking for someone confident and capable. A significant and important part of this rolewill involve managing staff so it is vital that you possess the followingattributes which are in line with our organisations core values: Compassion Empathy Solution-focussed Respect and honesty Inspire Others Creativity Commitment and passion Vision and courage Please note that this vacancy may close earlyand without notice if we receive a high number of applications. About us We provide mental health & learning disability services, as well as a range of specialist & secure services for the wider south west region & nationally. We are passionate about promoting good mental health & wellbeing. We strive to use the expertise & resources within our organisation, and through our partnerships, to deliver high quality services that are safe & focused on people's recovery. Our values We not only recruit employees based on their qualifications & experience - we recruit individuals who possess and demonstrate the behaviours which underpin the core values of our organisation. These values include such attributes as showing a commitment to quality of care, improving lives of others, giving respect, dignity & compassion. We can bring those values to life in our everyday tasks by giving a smile; making time for people; challenging ourselves & others, & being open to new ideas. We are committed to being an inclusive employer & applications are encouraged & welcomed from all sections of the community, regardless of any protected characteristics as governed by the Equality Act 2010. Part time & flexible working applications will be considered & supported, where possible. We particularly encourage applicants with lived experience of mental health & learning disabilities. We are a Disability Confident Employer. Job responsibilities Please refer to the job description attached to this advert which will provide further information on this role. Person Specification Qualifications RSA 3 Word Processing or equivalent level of experience in practice. Shorthand or Speedwriting NVQ4 in administration or equivalent level administrative knowledge and experience GCSE English or equivalent Evidence of continuing professional and personal development Knowledge, Skills & Ability Excellent interpersonal and communication skills both written and verbal Able to deal confidentially and tactfully with people at all levels. Ability to take and convey clear messages Experience in dealing with people in distress in a calm and confident manner Willingness to embrace new ways of working/changes Ability to recognise when other communication methods may be needed Understanding and respect of confidentiality in the workplace. Intermediate IT skills in Microsoft Office Packages, ie Word, Excel, PowerPoint and Outlook. Working knowledge of a range of administrative procedures including diary management and arranging appointments Experience or understanding of creating electronic records, electronic filing systems Ability to manage diverse workload whilst dealing with frequent interruptions Ability to meet deadlines and to work under pressure Exceptional organisational skills and ability to prioritise Ability to work both independently and as part of a team Ability to provide a high standard of secretarial support for meetings e.g. organising, booking venues and minute taking Knowledge of our business and how it supports patient care Experience Excellent organisational skills. Experience of managing administration staff Ability to prioritise workload and adapt to change when required Experience of working as part of a team. Previous experience of working within an administrative or secretarial team. Experience of dealing with confidential and complex information Previous NHS experience of working in a Healthcare or Social Care administrative setting Demonstrate good numeracy and literacy skills Experience of general office routine and filing systems £28,392 to £31,157 a yearpro rata (15 hours per week)
Regulatory Affairs Officer
Yara International ASA
Regulatory Affairs Officer Job Type: Permanent We at Yara are part of a global network, collaborating to profitably and responsibly solve some of the world's key challenges - resource scarcity, food insecurity and environmental change. About the Unit Yara Pocklington is part of the global company Yara International ASA and is a leader in the product development, manufacture and marketing of speciality nutrients & biostimulant products for use in regenerative agriculture worldwide. The business has grown significantly in recent years and has continued ambitious growth objectives for its Biological products. To meet this growth a new Global Production plant is currently being built in Howden, UK. We are seeking a Regulatory Affairs Officer to join our team. The Regulatory Affairs team is responsible for ensuring that all YaraVita and YaraAmplix products meet regulatory requirements across global markets. This includes maintaining compliance with local and international chemical and fertiliser regulations through the management of technical documentation, label content, regulatory submissions, and ongoing monitoring of market-specific requirements. Reporting to the Regulatory Affairs & Packaging Design Manager in this role, you will be responsible for ensuring product compliance for all YaraVita/ YaraAmplix brand products with local and international chemical and fertilizer regulations. In this role, you will work with product data, contribute to project activities, and collaborate closely with internal teams and external authorities to support the successful launch of new products and ensure continued compliance of existing ones. This is an excellent opportunity to join a collaborative team and make a meaningful impact at a global level. Responsibilities Support and maintain global product registrations for a portfolio of 500+ products manufactured at Yara Pocklington. Support registration-related administrative activities, including payments and subscription renewals. Assist the Regulatory Affairs team in the development, update, and management of EU Fertilising Products Regulation (FPR) dossiers. Prepare high-quality technical documentation to support regulatory submissions and ensure ongoing compliance. Safeguard confidentiality, including managing and overseeing NDAs with external stakeholders. Work closely with the Biostimulant Regulatory team to ensure products comply with relevant regulatory frameworks. Provide technical guidance to the Quality Control team on documentation requirements for global regulatory compliance. Collaborate with Product Development to ensure all ingredients meet global chemical regulatory standards. Liaise with external suppliers to obtain and validate product compliance information. Review internal processes and documentation to ensure alignment with regulatory requirements and best practices. Support global packaging development projects and provide support to ensure label compliance across markets. Update and maintain label text in line with applicable fertiliser regulations and packaging design requirements. Profile 'A' level education, preferably English / Business Admin / Chemistry / Maths Minimum 3 years of experience on product registrations/regulatory affairs High level of IT competence in particular, Microsoft Office Suite, SAP Project Management and change management experience Excellent attention to detail Additional Information In addition to a great place to work, Yara offer an attractive rewards package including: 25 days holiday (plus option to buy 5 more) Vitality Private Health 10% employer Pension Contributions Life Assurance Wide range of personal development opportunities Inclusion & Wellbeing Activities (including football, badminton, tennis, running and walking) Please send your CV by clicking the button "Apply now". CV's sent via email will not be accepted. Apply no later than 19th April 2026 Knowledge grows through differences Yara is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. We believe that creating a diverse and inclusive work environment is not only the right thing, but also the smart thing to do. To deliver on this, Yara has firmly anchoredDiversity, Equity & Inclusion (DE&I) in our business strategy and has more than 400 employees worldwide involved in D&I ambassadors networks. As part of our recruitment process, where permitted by local law, we may conduct reference and background checks. These checks will only be performed when deemed necessary for the nature of the job. Candidates will be informed by HR before any background checks are initiated.
Apr 06, 2026
Full time
Regulatory Affairs Officer Job Type: Permanent We at Yara are part of a global network, collaborating to profitably and responsibly solve some of the world's key challenges - resource scarcity, food insecurity and environmental change. About the Unit Yara Pocklington is part of the global company Yara International ASA and is a leader in the product development, manufacture and marketing of speciality nutrients & biostimulant products for use in regenerative agriculture worldwide. The business has grown significantly in recent years and has continued ambitious growth objectives for its Biological products. To meet this growth a new Global Production plant is currently being built in Howden, UK. We are seeking a Regulatory Affairs Officer to join our team. The Regulatory Affairs team is responsible for ensuring that all YaraVita and YaraAmplix products meet regulatory requirements across global markets. This includes maintaining compliance with local and international chemical and fertiliser regulations through the management of technical documentation, label content, regulatory submissions, and ongoing monitoring of market-specific requirements. Reporting to the Regulatory Affairs & Packaging Design Manager in this role, you will be responsible for ensuring product compliance for all YaraVita/ YaraAmplix brand products with local and international chemical and fertilizer regulations. In this role, you will work with product data, contribute to project activities, and collaborate closely with internal teams and external authorities to support the successful launch of new products and ensure continued compliance of existing ones. This is an excellent opportunity to join a collaborative team and make a meaningful impact at a global level. Responsibilities Support and maintain global product registrations for a portfolio of 500+ products manufactured at Yara Pocklington. Support registration-related administrative activities, including payments and subscription renewals. Assist the Regulatory Affairs team in the development, update, and management of EU Fertilising Products Regulation (FPR) dossiers. Prepare high-quality technical documentation to support regulatory submissions and ensure ongoing compliance. Safeguard confidentiality, including managing and overseeing NDAs with external stakeholders. Work closely with the Biostimulant Regulatory team to ensure products comply with relevant regulatory frameworks. Provide technical guidance to the Quality Control team on documentation requirements for global regulatory compliance. Collaborate with Product Development to ensure all ingredients meet global chemical regulatory standards. Liaise with external suppliers to obtain and validate product compliance information. Review internal processes and documentation to ensure alignment with regulatory requirements and best practices. Support global packaging development projects and provide support to ensure label compliance across markets. Update and maintain label text in line with applicable fertiliser regulations and packaging design requirements. Profile 'A' level education, preferably English / Business Admin / Chemistry / Maths Minimum 3 years of experience on product registrations/regulatory affairs High level of IT competence in particular, Microsoft Office Suite, SAP Project Management and change management experience Excellent attention to detail Additional Information In addition to a great place to work, Yara offer an attractive rewards package including: 25 days holiday (plus option to buy 5 more) Vitality Private Health 10% employer Pension Contributions Life Assurance Wide range of personal development opportunities Inclusion & Wellbeing Activities (including football, badminton, tennis, running and walking) Please send your CV by clicking the button "Apply now". CV's sent via email will not be accepted. Apply no later than 19th April 2026 Knowledge grows through differences Yara is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. We believe that creating a diverse and inclusive work environment is not only the right thing, but also the smart thing to do. To deliver on this, Yara has firmly anchoredDiversity, Equity & Inclusion (DE&I) in our business strategy and has more than 400 employees worldwide involved in D&I ambassadors networks. As part of our recruitment process, where permitted by local law, we may conduct reference and background checks. These checks will only be performed when deemed necessary for the nature of the job. Candidates will be informed by HR before any background checks are initiated.
Talent Partner
Ensera Design Bristol, Gloucestershire
Ensera Design is a world-class user centred innovation and product development consultancy, specializing in the medical and consumer health sectors with offices in Bristol, Colorado and New Jersey. As part of Ensera, we collaborate globally with contract manufacturing facilities in Europe, the USA, and Asia. Ensera Design is entering a key phase of growth and is looking for two experienced Talent Partners to join our team on a 6-12 month fixed term contract. In this role, you'll be responsible for delivering end to end recruitment for a portfolio of technical and specialist roles, supporting Ensera Design's internal Talent team. The role focuses on hands on delivery at pace, proactive sourcing in niche markets, and strong candidate and stakeholder engagement. You'll work closely with hiring managers and the People Team to keep hiring moving, ensure a great candidate experience, and help reduce reliance on agencies through strong direct sourcing and pipeline building. About you You're an experienced recruitment or talent professional who enjoys hands on delivery and thrives in a fast paced environment with multiple priorities. You're confident recruiting for specialist and technical roles, comfortable working in niche markets, and enjoy building strong relationships with both candidates and hiring managers. You're organised, proactive, and collaborative - able to manage several roles at once while keeping stakeholders informed and maintaining a high quality, inclusive recruitment experience. Your skills and experience Whilst you do not need to meet all of these points, please ensure you meet the majority before applying: Proven experience delivering end to end recruitment across technical, specialist or niche roles Confidence managing multiple, non repeatable vacancies concurrently, including high priority or hard to fill roles Strong proactive sourcing capability (e.g., LinkedIn Recruiter and direct search techniques) and experience engaging candidates in niche technical markets Experience contributing to, or building, talent pipelines to support direct hiring and reduce agency reliance A clear focus on a professional, inclusive and timely candidate experience Strong stakeholder management skills, with the ability to partner effectively with hiring managers throughout the recruitment process Experience maintaining accurate recruitment records and activity in an Applicant Tracking System (ATS) A collaborative working style, including willingness to support team coordination and share market insight, risks and progress with the Talent Acquisition Lead The salary for this role is up to £45,000. Please note that we ask you to provide your expected salary as part of your application. This helps us understand how you view your experience against the role's scope. Why work with us? Ensera Design offers interesting and varied work combined with a supportive team culture to provide a stimulating environment where you will have the opportunity to develop and learn from others. We offer flexible working policies where working patterns are agreed with our line managers, taking into account the role, needs of the individual, and the team. We recognise that we are only as good as our people and we know how important it is to support our team. We offer: Performance related company wide bonus. Flexible hybrid working in line with our core hours (Mon-Thu, 9:30am-12:00pm & 2:00pm-4:00pm; Fri, 9:30am-12:00pm). Private healthcare for you and your family. Enhanced maternity and paternity leave. Salary exchange pension scheme. 25 days of annual leave, plus the option to purchase up to one working week and additional days for length of service. Access to our Employee Assistance Programme and digital wellbeing platform. Cycle to Work & Electric Vehicle Lease schemes. Death in service (x4 gross salary). Training and development opportunities, including dedicated learning days and regular knowledge sharing sessions. A free lunch the first Monday of every month alongside our company wide meeting. Free breakfast every Wednesday, and plenty of opportunities to socialise, including team organized activities, summer and Christmas parties, and more. About us We are based in an iconic Grade II listed building in the heart of Bristol. Our vibrant workspace houses state of the art labs, a design studio, usability suites, and collaborative meeting spaces. Nestled in a lively neighbourhood with independent shops, we're just a short walk from Park Street, the Harbourside, and St. Nick's Markets. We are proud of our values: Find a way: We work as one team, combining our knowledge and experience to unite around a shared goal. We trust each other and do what's needed to get things done and exceed expectations. Pull together: We believe anything is possible. When faced with challenges we take the initiative, using our creative spirit and determination to find bold solutions and deliver results that move us forward. Care: We act with integrity, take pride in our work, and support each other. We each play our part to make a positive impact for our customers, our colleagues, and our planet. Our diverse, multidisciplinary team spans research, design, human factors, engineering, prototyping, manufacturing, and beyond. Together, we deliver cutting edge solutions for clients ranging from global leaders to innovative start ups, with a particular focus on medical devices, drug delivery, orthopaedics, and diagnostics. Do we sound like a good match for you? If you'd like to discuss the role or would like to discuss any reasonable adjustments you may need to make your application, we'd love to hear from you. If you think you might be the right person for us but want an informal chat first then get in touch via . Please note the deadline for this vacancy is 24 April 2026 although we reserve the right to close the vacancy earlier if we have a high level of applications. We look forward to hearing from you! At Ensera Design we believe that designing for people means including all people, starting with the team behind the work. Our human centred design ethos is rooted in empathy, and our values - pull together, find a way, and care - guide us in building a team that reflects the diversity of the world we design for. We know that different perspectives lead to better ideas, stronger collaboration, and more meaningful outcomes. If you meet the skills and experience for this role, we welcome your application - whatever your background, identity, or path into design. What matters to us is that you share our belief in purposeful, people first design.
Apr 06, 2026
Full time
Ensera Design is a world-class user centred innovation and product development consultancy, specializing in the medical and consumer health sectors with offices in Bristol, Colorado and New Jersey. As part of Ensera, we collaborate globally with contract manufacturing facilities in Europe, the USA, and Asia. Ensera Design is entering a key phase of growth and is looking for two experienced Talent Partners to join our team on a 6-12 month fixed term contract. In this role, you'll be responsible for delivering end to end recruitment for a portfolio of technical and specialist roles, supporting Ensera Design's internal Talent team. The role focuses on hands on delivery at pace, proactive sourcing in niche markets, and strong candidate and stakeholder engagement. You'll work closely with hiring managers and the People Team to keep hiring moving, ensure a great candidate experience, and help reduce reliance on agencies through strong direct sourcing and pipeline building. About you You're an experienced recruitment or talent professional who enjoys hands on delivery and thrives in a fast paced environment with multiple priorities. You're confident recruiting for specialist and technical roles, comfortable working in niche markets, and enjoy building strong relationships with both candidates and hiring managers. You're organised, proactive, and collaborative - able to manage several roles at once while keeping stakeholders informed and maintaining a high quality, inclusive recruitment experience. Your skills and experience Whilst you do not need to meet all of these points, please ensure you meet the majority before applying: Proven experience delivering end to end recruitment across technical, specialist or niche roles Confidence managing multiple, non repeatable vacancies concurrently, including high priority or hard to fill roles Strong proactive sourcing capability (e.g., LinkedIn Recruiter and direct search techniques) and experience engaging candidates in niche technical markets Experience contributing to, or building, talent pipelines to support direct hiring and reduce agency reliance A clear focus on a professional, inclusive and timely candidate experience Strong stakeholder management skills, with the ability to partner effectively with hiring managers throughout the recruitment process Experience maintaining accurate recruitment records and activity in an Applicant Tracking System (ATS) A collaborative working style, including willingness to support team coordination and share market insight, risks and progress with the Talent Acquisition Lead The salary for this role is up to £45,000. Please note that we ask you to provide your expected salary as part of your application. This helps us understand how you view your experience against the role's scope. Why work with us? Ensera Design offers interesting and varied work combined with a supportive team culture to provide a stimulating environment where you will have the opportunity to develop and learn from others. We offer flexible working policies where working patterns are agreed with our line managers, taking into account the role, needs of the individual, and the team. We recognise that we are only as good as our people and we know how important it is to support our team. We offer: Performance related company wide bonus. Flexible hybrid working in line with our core hours (Mon-Thu, 9:30am-12:00pm & 2:00pm-4:00pm; Fri, 9:30am-12:00pm). Private healthcare for you and your family. Enhanced maternity and paternity leave. Salary exchange pension scheme. 25 days of annual leave, plus the option to purchase up to one working week and additional days for length of service. Access to our Employee Assistance Programme and digital wellbeing platform. Cycle to Work & Electric Vehicle Lease schemes. Death in service (x4 gross salary). Training and development opportunities, including dedicated learning days and regular knowledge sharing sessions. A free lunch the first Monday of every month alongside our company wide meeting. Free breakfast every Wednesday, and plenty of opportunities to socialise, including team organized activities, summer and Christmas parties, and more. About us We are based in an iconic Grade II listed building in the heart of Bristol. Our vibrant workspace houses state of the art labs, a design studio, usability suites, and collaborative meeting spaces. Nestled in a lively neighbourhood with independent shops, we're just a short walk from Park Street, the Harbourside, and St. Nick's Markets. We are proud of our values: Find a way: We work as one team, combining our knowledge and experience to unite around a shared goal. We trust each other and do what's needed to get things done and exceed expectations. Pull together: We believe anything is possible. When faced with challenges we take the initiative, using our creative spirit and determination to find bold solutions and deliver results that move us forward. Care: We act with integrity, take pride in our work, and support each other. We each play our part to make a positive impact for our customers, our colleagues, and our planet. Our diverse, multidisciplinary team spans research, design, human factors, engineering, prototyping, manufacturing, and beyond. Together, we deliver cutting edge solutions for clients ranging from global leaders to innovative start ups, with a particular focus on medical devices, drug delivery, orthopaedics, and diagnostics. Do we sound like a good match for you? If you'd like to discuss the role or would like to discuss any reasonable adjustments you may need to make your application, we'd love to hear from you. If you think you might be the right person for us but want an informal chat first then get in touch via . Please note the deadline for this vacancy is 24 April 2026 although we reserve the right to close the vacancy earlier if we have a high level of applications. We look forward to hearing from you! At Ensera Design we believe that designing for people means including all people, starting with the team behind the work. Our human centred design ethos is rooted in empathy, and our values - pull together, find a way, and care - guide us in building a team that reflects the diversity of the world we design for. We know that different perspectives lead to better ideas, stronger collaboration, and more meaningful outcomes. If you meet the skills and experience for this role, we welcome your application - whatever your background, identity, or path into design. What matters to us is that you share our belief in purposeful, people first design.
Assistant Design Manager
Building Careers UK Ltd
An excellent opportunity has arisen for an Assistant Design Manager to join a highly regarded main contractor with a strong reputation for quality, collaboration, and sustainable project delivery across the North West. This is an excellent opportunity for a construction or design professional looking to progress toward a fully qualified Design Manager role through a structured development pathway click apply for full job details
Apr 06, 2026
Full time
An excellent opportunity has arisen for an Assistant Design Manager to join a highly regarded main contractor with a strong reputation for quality, collaboration, and sustainable project delivery across the North West. This is an excellent opportunity for a construction or design professional looking to progress toward a fully qualified Design Manager role through a structured development pathway click apply for full job details
Laboratory Manager / Supervisor
Cypartners
Laboratory Manager / Supervisor An exciting opportunity has become available for a Laboratory Supervisor / Manager. The laboratory functions cover QC, formulation and New product introductions (NPI). Essentially, you'll be supporting the delivery of high-quality analytical services to manufacturing and development teams. You'll be key in strengthening laboratory performance, improving efficiency, and driving continuous improvement across the business. Your Responsibilities include: Leading and developing a team analysts and technicians Managing the lab day to day Supporting investigations and troubleshooting Driving improvements in the Lab Acting as the interface between QC, manufacturing, and development teams This is an excellent development opportunity, offering autonomy within laboratory leadership and a varied a role covering analytical, QC and tech transfer. Located in Teesside, the site has parking on site and access via public transport. We look forward to receiving your application.
Apr 06, 2026
Full time
Laboratory Manager / Supervisor An exciting opportunity has become available for a Laboratory Supervisor / Manager. The laboratory functions cover QC, formulation and New product introductions (NPI). Essentially, you'll be supporting the delivery of high-quality analytical services to manufacturing and development teams. You'll be key in strengthening laboratory performance, improving efficiency, and driving continuous improvement across the business. Your Responsibilities include: Leading and developing a team analysts and technicians Managing the lab day to day Supporting investigations and troubleshooting Driving improvements in the Lab Acting as the interface between QC, manufacturing, and development teams This is an excellent development opportunity, offering autonomy within laboratory leadership and a varied a role covering analytical, QC and tech transfer. Located in Teesside, the site has parking on site and access via public transport. We look forward to receiving your application.
Block Manager: Residential Property Portfolio Lead (Hybrid)
Trades Workforce Solutions Whitstable, Kent
A property management firm in Whitstable is seeking an experienced Block Manager to oversee residential developments. Responsibilities include managing up to 25 blocks, client interaction, and budget oversight. The ideal candidate has at least 3 years of leasehold management experience and currently manages their own portfolio. This full-time position offers a hybrid work model and a competitive salary, providing excellent long-term career opportunities within property management.
Apr 06, 2026
Full time
A property management firm in Whitstable is seeking an experienced Block Manager to oversee residential developments. Responsibilities include managing up to 25 blocks, client interaction, and budget oversight. The ideal candidate has at least 3 years of leasehold management experience and currently manages their own portfolio. This full-time position offers a hybrid work model and a competitive salary, providing excellent long-term career opportunities within property management.
Claims Executive
Trades Workforce Solutions Manchester, Lancashire
Role Title Claims Executive Department Claims, Tysers Insurance Brokers Ltd Report to Role Associate Claims Director - Hitchin Location of Role Hitchin Summary and Purpose To service the claims needs of our customers, providing quality customer care, ensuring that all issues relating to the claims process are dealt with proactively. To support management and colleagues throughout the company, in their endeavours to achieve and surpass targets and provide a first class service at all times whilst adhering to all FCA principles and the specific requirements of: Treating Customers Fairly Contract Certainty Conflict of Interest Main Duties As an active practitioner, you will manage new instructions and work in progress in accordance with set service standards and company procedures. These duties include: Undertaking those enquiries necessary to obtain sufficient information to establish policy liability and progress claims efficiently. Registering new claims accurately on the company computer systems and updating the records during the life of the claim. Ensuring all claims and correspondence, on delegated authority cases, are correctly maintained and to provide a clear and concise history of events, actions and quantum assessment. Obtaining and submitting completed client claim documentation to insurers or nominated service providers promptly. Answering telephone calls promptly and effectively dealing with all enquiries in a professional and efficient manner. Processing incoming post within agreed service standards. Dealing with client enquiries within designated time frames or as otherwise agreed with client. Communicating effectively with insurers, nominated service providers, engineers and loss adjusters etc, using methods appropriate to the circumstances (including telephone/e mail/fax, dictation) to ensure the highest levels of customer service are maintained. Providing advice and assistance to clients, to actively manage the claim process and minimise lapse time. Dispatching claim settlement cheques on date of receipt. Maintaining an up to date daily diary system, taking effective steps to conclude outstanding issues. Education / Training / Qualification required English, Maths and or working towards CII qualifications is desirable. Working with Acturis within Windows Virtual Desktop application. Compliant in using MS Office applications, i.e., MS Word, MS Excel, MS Teams. Knowledge / Skills / Abilities required Able to use own initiative. Ability to work as a team player. Practical working knowledge of current FCA regulations. Experience of adhering to and maintaining systems and procedures. Excellent interpersonal skills, including the ability to consult and influence at all levels. Excellent communication skills, written and verbal. Ability to develop effective working relationships externally and internally. Personal effectiveness, including time management and priority setting. High personal drive and resilience. Ability to persuade, motivate, negotiate and influence. Continuous application of personal/professional development. Supervisory / Line Manager responsibilities None Date 01/07/2025
Apr 06, 2026
Full time
Role Title Claims Executive Department Claims, Tysers Insurance Brokers Ltd Report to Role Associate Claims Director - Hitchin Location of Role Hitchin Summary and Purpose To service the claims needs of our customers, providing quality customer care, ensuring that all issues relating to the claims process are dealt with proactively. To support management and colleagues throughout the company, in their endeavours to achieve and surpass targets and provide a first class service at all times whilst adhering to all FCA principles and the specific requirements of: Treating Customers Fairly Contract Certainty Conflict of Interest Main Duties As an active practitioner, you will manage new instructions and work in progress in accordance with set service standards and company procedures. These duties include: Undertaking those enquiries necessary to obtain sufficient information to establish policy liability and progress claims efficiently. Registering new claims accurately on the company computer systems and updating the records during the life of the claim. Ensuring all claims and correspondence, on delegated authority cases, are correctly maintained and to provide a clear and concise history of events, actions and quantum assessment. Obtaining and submitting completed client claim documentation to insurers or nominated service providers promptly. Answering telephone calls promptly and effectively dealing with all enquiries in a professional and efficient manner. Processing incoming post within agreed service standards. Dealing with client enquiries within designated time frames or as otherwise agreed with client. Communicating effectively with insurers, nominated service providers, engineers and loss adjusters etc, using methods appropriate to the circumstances (including telephone/e mail/fax, dictation) to ensure the highest levels of customer service are maintained. Providing advice and assistance to clients, to actively manage the claim process and minimise lapse time. Dispatching claim settlement cheques on date of receipt. Maintaining an up to date daily diary system, taking effective steps to conclude outstanding issues. Education / Training / Qualification required English, Maths and or working towards CII qualifications is desirable. Working with Acturis within Windows Virtual Desktop application. Compliant in using MS Office applications, i.e., MS Word, MS Excel, MS Teams. Knowledge / Skills / Abilities required Able to use own initiative. Ability to work as a team player. Practical working knowledge of current FCA regulations. Experience of adhering to and maintaining systems and procedures. Excellent interpersonal skills, including the ability to consult and influence at all levels. Excellent communication skills, written and verbal. Ability to develop effective working relationships externally and internally. Personal effectiveness, including time management and priority setting. High personal drive and resilience. Ability to persuade, motivate, negotiate and influence. Continuous application of personal/professional development. Supervisory / Line Manager responsibilities None Date 01/07/2025
People Partner - Tyne & Wear Fire and Rescue Service
National Fire Chiefs Council Limited.
People Partner - Tyne & Wear Fire and Rescue Service We're looking for an enthusiastic and proactive People Partner to join our People and Culture team. This is a key role that directly supports our commitment to create a positive, fair and supportive working environment across Tyne and Wear Fire and Rescue Service. As a People Partner, you'll play a vital part in ensuring our managers feel confident and supported in handling employee relations matters. You'll bring expertise, sound judgement and a collaborative approach to help us maintain high standards and strengthen our reputation as an Employer of Choice. About the Role Reporting to the Employee Relations and Compliance Manager, you will: Provide a high quality, customer focused people service across designated areas of the organisation. Coach and support managers on a wide range of employee relations issues. Manage your own ER caseload, taking a proactive, solutions focused approach. Support investigations into ER matters, helping to minimise risk and ensure fair, consistent outcomes. Promote our values of Safety, Integrity, Inclusivity and Learning in everything you do. Work flexibly across the People and Culture team to ensure a consistent, high quality service. You'll be a trusted partner who helps create a positive employee experience and contributes to a healthy, supportive workplace culture. About You We're looking for someone who brings: Significant experience in employee relations, including managing sensitive and complex cases. Confidence working with trade unions and supporting formal investigations. A strong understanding of employment legislation and best practice. The ability to build effective relationships, influence outcomes and coach managers. Excellent judgement, professionalism and a calm, balanced approach. Strong organisational skills and the ability to manage competing priorities. Good IT skills, including Microsoft Office and HR systems. CIPD qualification or equivalent relevant experience. Experience delivering a high quality, customer focused HR service. Experience supporting policy development and implementation. Ideally, experience supervising or developing others. Stage Timeline Advert closes - Monday 27th April 2026 at 09:00am Notification of shortlist - W/C 27th April 2026 Interview - Thursday 7th May 2026 Please note these dates may be subject to change How to Apply Please complete our online application form and submit a supporting statement (maximum 1000 words) demonstrating how you meet the criteria in the job description and person specification. Further information about the Service can be found at or via our social media channels. For an informal discussion about the role, please contact the Head of People and Culture at , or the Employee Relations and Compliance Manager,
Apr 06, 2026
Full time
People Partner - Tyne & Wear Fire and Rescue Service We're looking for an enthusiastic and proactive People Partner to join our People and Culture team. This is a key role that directly supports our commitment to create a positive, fair and supportive working environment across Tyne and Wear Fire and Rescue Service. As a People Partner, you'll play a vital part in ensuring our managers feel confident and supported in handling employee relations matters. You'll bring expertise, sound judgement and a collaborative approach to help us maintain high standards and strengthen our reputation as an Employer of Choice. About the Role Reporting to the Employee Relations and Compliance Manager, you will: Provide a high quality, customer focused people service across designated areas of the organisation. Coach and support managers on a wide range of employee relations issues. Manage your own ER caseload, taking a proactive, solutions focused approach. Support investigations into ER matters, helping to minimise risk and ensure fair, consistent outcomes. Promote our values of Safety, Integrity, Inclusivity and Learning in everything you do. Work flexibly across the People and Culture team to ensure a consistent, high quality service. You'll be a trusted partner who helps create a positive employee experience and contributes to a healthy, supportive workplace culture. About You We're looking for someone who brings: Significant experience in employee relations, including managing sensitive and complex cases. Confidence working with trade unions and supporting formal investigations. A strong understanding of employment legislation and best practice. The ability to build effective relationships, influence outcomes and coach managers. Excellent judgement, professionalism and a calm, balanced approach. Strong organisational skills and the ability to manage competing priorities. Good IT skills, including Microsoft Office and HR systems. CIPD qualification or equivalent relevant experience. Experience delivering a high quality, customer focused HR service. Experience supporting policy development and implementation. Ideally, experience supervising or developing others. Stage Timeline Advert closes - Monday 27th April 2026 at 09:00am Notification of shortlist - W/C 27th April 2026 Interview - Thursday 7th May 2026 Please note these dates may be subject to change How to Apply Please complete our online application form and submit a supporting statement (maximum 1000 words) demonstrating how you meet the criteria in the job description and person specification. Further information about the Service can be found at or via our social media channels. For an informal discussion about the role, please contact the Head of People and Culture at , or the Employee Relations and Compliance Manager,
Science Technician & Laboratory Manager
Aotearoa New Zealand Association of Social Workers Canterbury, Kent
Science Technician / Laboratory Manager The Science Technician/Laboratory Manager plays a key role in delivering high quality technical and administrative support to the Science Faculty. This position supports teachers by ensuring that practical lessons are well planned, well resourced, and carried out safely and efficiently. Working closely with the Head of Learning Area - Science, the role helps relieve pressure on teaching staff and contributes to a smooth and organised delivery of all practical components across the department. Responsibilities Prepare, set up, and pack down materials and equipment for all science practicals. Maintain, inventory, and safely store laboratory equipment, chemicals, and resources. Oversee day to day management of laboratory spaces, ensuring they are clean, orderly, and compliant with safety standards. Support the Head of Learning Area - Science with administrative duties and resource coordination. Ensure adherence to health and safety regulations, including maintaining safety documentation and facilitating safe laboratory practices. Coordinate the efficient sharing and use of equipment across the Science Faculty. Operate an efficient system of stocking and storing chemicals, equipment, and materials used in labs to ensure teachers know what and when resources are available. Set up, operate, and run checks on science equipment to ensure they are in safe working order and available as and when required. Make simple pieces of equipment and carry out repairs, including soldering and re wiring in a cost effective manner. Arrange for specialist equipment repairs and maintenance to ensure equipment is ready for use and in good working order as far as practicable. Handle repairs or maintenance of photocopiers or printers with IT to minimize disruption to Faculty staff. Submit equipment maintenance requests with the caretaker and/or maintenance staff to ensure hazards are promptly identified and corrected. Clean special equipment and glassware that need additional care or treatment to keep them in optimal condition. Engrave and mark equipment for identification purposes. Obtain and collect non living materials or specimens for dissection and experiments from appropriate sources, and organise for safe disposal. Obtain, collect, and care for living organisms for observation in adherence with the Animal Welfare Act, Rangi procedures and teacher guidance. Check and update accurate storage and inventory of chemicals and equipment through maintaining Safety Data records for hazardous substances. Ensure the safe storage, care, and handling of chemicals, safe disposal of residues and wastes, including micro organisms, to provide a safe working environment for teachers and students. Assist teachers and students with setting up equipment during practical sessions and assessments as required. Assist students by giving advice with equipment requests for individual projects. Prepare equipment and solutions for practical assessments and examinations. Prepare equipment, materials, and solutions required for demonstration and class practical work, practical tests, and field trips. Accompany staff on 'day trips' outside of school if additional adult supervision is required. Organise and supervise Laboratory assistants through day to day management and provide health, safety, and professional development support. Advise staff about practical work, resources, and equipment available. Oversee the practical component of classwork for relieving teachers. Operate an administrative, budget, and ordering system in cooperation with the Head of Learning Area - Science to meet the Faculty's needs within approved delegations. Review equipment needs within the Faculty and advise on purchasing new and replacement equipment within budget. Purchase consumables for the Faculty as and when required. Order, cover, and mark new textbooks and workbooks, ensuring accurate records are provided to the accounts Department. Liaise and negotiate with suppliers and/or service providers to ensure cost effective purchasing of equipment and services. Manage the ordering, safe storage, inventory, and issuing of the Science Badges, Activity Cards, and Certificates. Operate an efficient system for issuing and distributing books and resources, using the school database. Assist the teaching staff with photocopying examination and test papers as required. Work with the Laboratory Manager on health and safety issues and participate in the ongoing programme to maintain safety and first aid procedures. Support the Laboratory Manager to maintain Risk Assess, Safe Method of Use, and PeopleSafe registers where appropriate. Maintain the Technician's area for safety and security purposes. Assist with competitions, science fairs, and field trips when required. Obtain professional development as required to keep abreast of new demands necessitated by changes in the curriculum and its delivery. Liaise with science technicians in other schools and universities. Undertake continued professional development to ensure a clear understanding and working knowledge of the Code of Practice and HAZNO Act. Be conversant with the parameters of the Science curriculum. Comply with the health and safety systems and emergency procedures in place throughout Rangi Ruru. Demonstrate a commitment to continuous health and safety improvement. Ensure prompt and accurate reporting of all hazards, accidents, and incidents. Attend health and safety update training sessions scheduled. Qualifications Highly organised, efficient, and able to manage multiple tasks in a busy environment. Knowledgeable in laboratory procedures and safety practices (or willing to undertake training). A strong communicator who enjoys working collaboratively with teaching staff. Detail oriented, proactive, and confident in managing both technical and administrative aspects of the role. Positive, reliable, and committed to supporting high quality science teaching and learning. Applications close: Friday 1 May 2026 Commencing: Monday 6 July 2026
Apr 06, 2026
Full time
Science Technician / Laboratory Manager The Science Technician/Laboratory Manager plays a key role in delivering high quality technical and administrative support to the Science Faculty. This position supports teachers by ensuring that practical lessons are well planned, well resourced, and carried out safely and efficiently. Working closely with the Head of Learning Area - Science, the role helps relieve pressure on teaching staff and contributes to a smooth and organised delivery of all practical components across the department. Responsibilities Prepare, set up, and pack down materials and equipment for all science practicals. Maintain, inventory, and safely store laboratory equipment, chemicals, and resources. Oversee day to day management of laboratory spaces, ensuring they are clean, orderly, and compliant with safety standards. Support the Head of Learning Area - Science with administrative duties and resource coordination. Ensure adherence to health and safety regulations, including maintaining safety documentation and facilitating safe laboratory practices. Coordinate the efficient sharing and use of equipment across the Science Faculty. Operate an efficient system of stocking and storing chemicals, equipment, and materials used in labs to ensure teachers know what and when resources are available. Set up, operate, and run checks on science equipment to ensure they are in safe working order and available as and when required. Make simple pieces of equipment and carry out repairs, including soldering and re wiring in a cost effective manner. Arrange for specialist equipment repairs and maintenance to ensure equipment is ready for use and in good working order as far as practicable. Handle repairs or maintenance of photocopiers or printers with IT to minimize disruption to Faculty staff. Submit equipment maintenance requests with the caretaker and/or maintenance staff to ensure hazards are promptly identified and corrected. Clean special equipment and glassware that need additional care or treatment to keep them in optimal condition. Engrave and mark equipment for identification purposes. Obtain and collect non living materials or specimens for dissection and experiments from appropriate sources, and organise for safe disposal. Obtain, collect, and care for living organisms for observation in adherence with the Animal Welfare Act, Rangi procedures and teacher guidance. Check and update accurate storage and inventory of chemicals and equipment through maintaining Safety Data records for hazardous substances. Ensure the safe storage, care, and handling of chemicals, safe disposal of residues and wastes, including micro organisms, to provide a safe working environment for teachers and students. Assist teachers and students with setting up equipment during practical sessions and assessments as required. Assist students by giving advice with equipment requests for individual projects. Prepare equipment and solutions for practical assessments and examinations. Prepare equipment, materials, and solutions required for demonstration and class practical work, practical tests, and field trips. Accompany staff on 'day trips' outside of school if additional adult supervision is required. Organise and supervise Laboratory assistants through day to day management and provide health, safety, and professional development support. Advise staff about practical work, resources, and equipment available. Oversee the practical component of classwork for relieving teachers. Operate an administrative, budget, and ordering system in cooperation with the Head of Learning Area - Science to meet the Faculty's needs within approved delegations. Review equipment needs within the Faculty and advise on purchasing new and replacement equipment within budget. Purchase consumables for the Faculty as and when required. Order, cover, and mark new textbooks and workbooks, ensuring accurate records are provided to the accounts Department. Liaise and negotiate with suppliers and/or service providers to ensure cost effective purchasing of equipment and services. Manage the ordering, safe storage, inventory, and issuing of the Science Badges, Activity Cards, and Certificates. Operate an efficient system for issuing and distributing books and resources, using the school database. Assist the teaching staff with photocopying examination and test papers as required. Work with the Laboratory Manager on health and safety issues and participate in the ongoing programme to maintain safety and first aid procedures. Support the Laboratory Manager to maintain Risk Assess, Safe Method of Use, and PeopleSafe registers where appropriate. Maintain the Technician's area for safety and security purposes. Assist with competitions, science fairs, and field trips when required. Obtain professional development as required to keep abreast of new demands necessitated by changes in the curriculum and its delivery. Liaise with science technicians in other schools and universities. Undertake continued professional development to ensure a clear understanding and working knowledge of the Code of Practice and HAZNO Act. Be conversant with the parameters of the Science curriculum. Comply with the health and safety systems and emergency procedures in place throughout Rangi Ruru. Demonstrate a commitment to continuous health and safety improvement. Ensure prompt and accurate reporting of all hazards, accidents, and incidents. Attend health and safety update training sessions scheduled. Qualifications Highly organised, efficient, and able to manage multiple tasks in a busy environment. Knowledgeable in laboratory procedures and safety practices (or willing to undertake training). A strong communicator who enjoys working collaboratively with teaching staff. Detail oriented, proactive, and confident in managing both technical and administrative aspects of the role. Positive, reliable, and committed to supporting high quality science teaching and learning. Applications close: Friday 1 May 2026 Commencing: Monday 6 July 2026
Claims Manager
NHS Leeds, Yorkshire
Are you an experienced Claims Manager with a background in clinical negligence or personal injury? Join NHS Resolution and use your expertise to proactively manage claims from commencement to conclusion, helping to achieve fair outcomes and support learning across the NHS. Main duties of the job What you'll be doing In this role, you will take end-to-end ownership of a varied portfolio of complex and non-complex clinical claims on behalf of Trusts, GPs and NHS England. You will drive investigations, assess liability and quantum, and negotiate with claimant representatives and stakeholders to bring cases to a timely and robust conclusion. About us Who we are We are NHS Resolution, an arms length body operating under the Department of Health and Social Care. At our core, we specialise in claims management, dispute resolution, and knowledge sharing within the NHS. Our purpose is to provide expertise to the NHS to resolve concerns fairly, share learning for improvement and preserve resources for patient care.Our Claims directorate is responsible for managing a total of ten indemnity schemes covering clinical and non-clinical legal liabilities of NHS organisations in England and independent sector providers of care to NHS patients.The NHS Resolution Claims Management function has embarked on a transformation and expansion programme with a vision to deliver a single, integrated claims function, with a supportive organisational structure that avoids duplication of effort and allows teams to develop their skills.Having experienced claims managers as part of our workforce is key to the successful delivery of NHS Resolutions Strategy and we are committed to harnessing the power of claims management expertise to achieve excellence in delivery of our objectives. Job responsibilities The opportunity Are you an experienced Claims Manager with a background in clinical negligence or personal injury? Join NHS Resolution and use your expertise to proactively manage claims from commencement to conclusion, helping to achieve fair outcomes and support learning across the NHS. What youll be doing In this role, you will take end-to-end ownership of a varied portfolio of complex and non-complex clinical claims on behalf of Trusts, GPs and NHS England. You will drive investigations, assess liability and quantum, and negotiate with claimant representatives and stakeholders to bring cases to a timely and robust conclusion. What were looking for In addition to having technical knowledge and experience of claims management, ideally in a clinical negligence setting your background and experience will also include: An understanding of current law and relevant statutes in related insurance, clinical or non-clinical claims negligence area Knowledge and ability to manage complex and non-complex injury claims from commencement to conclusion Ability to draft documents and complex correspondence in a concise and professional manner (particularly in legal area). Evidence and ability of managing a large caseload within strict time limits and conflicting priorities. Ability to engender trust, develop and maintain constructive relationships with external organisations Ability to work as a team member and collaboratively with other teams. Exceptional customer focus and awareness. Excellent verbal and written communication skills. Ability to focus on continuous service improvement and innovation. What we offer in return Competitive salary and benefits package We are a committed flexible and family-friendly working organisation. Opportunities for career growth and development Collaborative and innovative work environment Work in a progressive environment towards data-driven strategies A commitment to diversity, equality, and inclusion Access to the NHS Pension Scheme and a minimum of 27 days Annual Leave. Commitment to support individuals in having a work and life balance, offering flexible working arrangements When joining the NHS family, there are a wealth of savings, discounts, and support you will be able to access 24 hours employee assistance programme from Health Assured (EAP) Eye care vouchers for Specsavers Blue Light card, a discount service for the emergency services and the NHS Cycle to work scheme Season ticket loan scheme At NHS Resolution (NHSR), we pride ourselves on recruiting talented individuals from a wide array of professional backgrounds. While many of our team members come from the NHS, we also welcome expertise from insurance companies, legal firms, technology sectors, and everything in between. Our commitment to diversity means we value the unique perspectives and experiences that individuals from all walks of life bring to our organisation. By fostering an inclusive environment, we ensure that our team reflects the rich diversity of the communities we serve. Additional information Please submit a CV outlining your work history and key responsibilities, along with a supporting statement of no more than two A4 pages explaining what you will bring to the role and how you meet the essential criteria, including your background, experience and career achievements. If you use AI to assist with any part of your application, please clearly indicate where it was used. We reserve the right to close the advertisement early, should we receive sufficient applications. You must have the right to live and work in the UK. If you require a Visa, NHS Resolution is currently unable to support sponsorship requests. Please note: if you have applied for a Claims Manager role with NHS Resolution in the last 6 months and have not been successful at any stage of the selection process, your application may not be considered as part of this campaign. Person Specification Qualifications Degree level or equivalent Recognised Post Graduate qualification or equivalent skills and experience Insurance/legal/medical or other professional qualification Insurance/legal/medical or other professional qualification Experience An understanding of current law and relevant statutes in related insurance, clinical or non-clinical claims negligence area Knowledge and ability to manage complex and non-complex injury claims from commencement to conclusion Ability to draft documents and complex correspondence in a concise and professional manner (particularly in legal area). Evidence and ability of managing a large caseload within strict time limits and conflicting priorities. Ability to engender trust, develop and maintain constructive relationships with external organisations Ability to work as a team member and collaboratively with other teams. Exceptional customer focus and awareness. Excellent verbal and written communication skills. N/A Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Apr 06, 2026
Full time
Are you an experienced Claims Manager with a background in clinical negligence or personal injury? Join NHS Resolution and use your expertise to proactively manage claims from commencement to conclusion, helping to achieve fair outcomes and support learning across the NHS. Main duties of the job What you'll be doing In this role, you will take end-to-end ownership of a varied portfolio of complex and non-complex clinical claims on behalf of Trusts, GPs and NHS England. You will drive investigations, assess liability and quantum, and negotiate with claimant representatives and stakeholders to bring cases to a timely and robust conclusion. About us Who we are We are NHS Resolution, an arms length body operating under the Department of Health and Social Care. At our core, we specialise in claims management, dispute resolution, and knowledge sharing within the NHS. Our purpose is to provide expertise to the NHS to resolve concerns fairly, share learning for improvement and preserve resources for patient care.Our Claims directorate is responsible for managing a total of ten indemnity schemes covering clinical and non-clinical legal liabilities of NHS organisations in England and independent sector providers of care to NHS patients.The NHS Resolution Claims Management function has embarked on a transformation and expansion programme with a vision to deliver a single, integrated claims function, with a supportive organisational structure that avoids duplication of effort and allows teams to develop their skills.Having experienced claims managers as part of our workforce is key to the successful delivery of NHS Resolutions Strategy and we are committed to harnessing the power of claims management expertise to achieve excellence in delivery of our objectives. Job responsibilities The opportunity Are you an experienced Claims Manager with a background in clinical negligence or personal injury? Join NHS Resolution and use your expertise to proactively manage claims from commencement to conclusion, helping to achieve fair outcomes and support learning across the NHS. What youll be doing In this role, you will take end-to-end ownership of a varied portfolio of complex and non-complex clinical claims on behalf of Trusts, GPs and NHS England. You will drive investigations, assess liability and quantum, and negotiate with claimant representatives and stakeholders to bring cases to a timely and robust conclusion. What were looking for In addition to having technical knowledge and experience of claims management, ideally in a clinical negligence setting your background and experience will also include: An understanding of current law and relevant statutes in related insurance, clinical or non-clinical claims negligence area Knowledge and ability to manage complex and non-complex injury claims from commencement to conclusion Ability to draft documents and complex correspondence in a concise and professional manner (particularly in legal area). Evidence and ability of managing a large caseload within strict time limits and conflicting priorities. Ability to engender trust, develop and maintain constructive relationships with external organisations Ability to work as a team member and collaboratively with other teams. Exceptional customer focus and awareness. Excellent verbal and written communication skills. Ability to focus on continuous service improvement and innovation. What we offer in return Competitive salary and benefits package We are a committed flexible and family-friendly working organisation. Opportunities for career growth and development Collaborative and innovative work environment Work in a progressive environment towards data-driven strategies A commitment to diversity, equality, and inclusion Access to the NHS Pension Scheme and a minimum of 27 days Annual Leave. Commitment to support individuals in having a work and life balance, offering flexible working arrangements When joining the NHS family, there are a wealth of savings, discounts, and support you will be able to access 24 hours employee assistance programme from Health Assured (EAP) Eye care vouchers for Specsavers Blue Light card, a discount service for the emergency services and the NHS Cycle to work scheme Season ticket loan scheme At NHS Resolution (NHSR), we pride ourselves on recruiting talented individuals from a wide array of professional backgrounds. While many of our team members come from the NHS, we also welcome expertise from insurance companies, legal firms, technology sectors, and everything in between. Our commitment to diversity means we value the unique perspectives and experiences that individuals from all walks of life bring to our organisation. By fostering an inclusive environment, we ensure that our team reflects the rich diversity of the communities we serve. Additional information Please submit a CV outlining your work history and key responsibilities, along with a supporting statement of no more than two A4 pages explaining what you will bring to the role and how you meet the essential criteria, including your background, experience and career achievements. If you use AI to assist with any part of your application, please clearly indicate where it was used. We reserve the right to close the advertisement early, should we receive sufficient applications. You must have the right to live and work in the UK. If you require a Visa, NHS Resolution is currently unable to support sponsorship requests. Please note: if you have applied for a Claims Manager role with NHS Resolution in the last 6 months and have not been successful at any stage of the selection process, your application may not be considered as part of this campaign. Person Specification Qualifications Degree level or equivalent Recognised Post Graduate qualification or equivalent skills and experience Insurance/legal/medical or other professional qualification Insurance/legal/medical or other professional qualification Experience An understanding of current law and relevant statutes in related insurance, clinical or non-clinical claims negligence area Knowledge and ability to manage complex and non-complex injury claims from commencement to conclusion Ability to draft documents and complex correspondence in a concise and professional manner (particularly in legal area). Evidence and ability of managing a large caseload within strict time limits and conflicting priorities. Ability to engender trust, develop and maintain constructive relationships with external organisations Ability to work as a team member and collaboratively with other teams. Exceptional customer focus and awareness. Excellent verbal and written communication skills. N/A Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
People Partner - DC & CC (12 Month FTC)
Charles Tyrwhitt Milton Keynes, Buckinghamshire
The Role At Charles Tyrwhitt our purpose is to "Make it easy for men to dress well" and we can't do that without our specialist teams. This time, we're on the lookout for a People Partner who will be responsible for delivering our People agenda in the DC & CC directorate. What you will be doing The primary purposes of the People Partner - DC & CC are to support our Milton Keynes location with all people related matters. This involves successfully overseeing any ER cases in a timely and professional manner, ensuring they are resolved in line with our policies and procedures whilst remaining pragmatic to the needs of the business. Key Responsibilities People Lead and initial point of contact for Distribution Centre & Contact Centre Leadership Teams for operational and strategic initiatives. Oversee all ER activities in the DC & CC ensuring processes are followed effectively and efficiently. Support the People Advisor and management teams with complex ER cases and measures to mitigate risk. (i.e. coaching managers on Conduct, Capability and Attendance). Champion BE-liefs in all interactions with the DC & CC and ensure that they are embedded throughout the business area. Support DC & CC leaders to develop Culture Amp engagement action plans, holding them to account for delivery of them, recognising the critical role Employee Engagement plays in delivering business success Oversee the end to end talent management process for the DC & CC, ensuring there are succession plans in place for key and critical roles. Work collaboratively with the Talent Acquisition team to ensure we recruit top talent across the business area in a timely manner. Collate and analyse monthly management information for DC & CC business area; identifying trends/root causes before working with Leadership Team to deliver appropriate actions to manage (i.e. Colleague turnover, absences, colleague engagement and people development) Work collaboratively with the L&D team and DC & CC Leadership Team to identify learning and development needs; supporting the design and deployment of development activities to drive productivity and performance. Oversee induction plans for all DC & CC colleagues and monitor probationary periods. Carry out and review exit survey data for the DC & CC, using this information to discuss and create action plans with stakeholders. Deliver the CT wide People Plan with responsibility for the design and implementation of the People Plan for the DC & CC alongside the Senior People Partner and People Director Support the wider People team to deliver corporate events and activities outside of your business area Carry out other ad-hoc tasks as required and instructed by the Senior People Partner What we are looking for How we do our work is important to us at CT and anyone who joins us will feel aligned with our 3 BE's: "BE the BOSS", "BE the CUSTOMER" and "BE the BEST". As a creative and entrepreneurial business, we believe that being together helps create a collaborative environment and is key to our success. Our Tyrwhitteers are the drivers of change, so we're looking for hard working people with a pro-active approach to their work. Required Skills and Experience Experience within a similar role within a warehouse or distribution centre environment Ability to communicate effectively and provide quality client services to internal/ external stakeholders Understanding of employment law and experience of practical application A capable and experience coach to client group Strong knowledge of Microsoft Office packages - Excel, Word and PowerPoint Good level of numeracy Efficient, organised and adaptable Quickly able to build effective relationships Ideally fully or partly CIPD qualified or qualified by experience What you can expect from us: Competitive salary and excellent bonus scheme An entrepreneurial environment where you'll be encouraged to try things and make changes to drive the business forward You'll have access to Staff Discount from your 1st day, not just at CT but also from The White Company! Our hybrid working policy means we work from the office 3-4 days per week (14 days onsite across a 4 week period, and Monday's are our set days in the office) We are proud to go about our business in the right way and partner with many charities and sustainability partners - 'giving something back' is an important part of our ethos At HQ we are serious about having fun. Our Christmas and summer parties are the stuff of legend and our CT Social Team ensure there is always something exciting to get involved in) Who we are Once upon a shirt, Nicholas Charles Tyrwhitt Wheeler (whilst studying Geography at Bristol University - we might add) had the notion that he could make a better shirt at better value than anyone else in the world! He believed that all men; no matter their shape or size, where they may be in the world or indeed their budget; should be able to own a Jermyn Street quality shirt. A proper shirt. A CT shirt. That was over 3 decades ago and whilst Charles Tyrwhitt (it rhymes with spirit by the way) is still famous for proper shirts, these days we are about so much more than collars and cuffs. Our purpose is to "make it easy for men to dress well". We take care of a chap's entire wardrobe, providing stylish solutions for every occasion. We make sure he gets what he wants, when and how he wants it. With a unique product offering delivered with exceptional customer service, Charles Tyrwhitt is a world-known, well-loved London-based brand with stores throughout the United Kingdom, France, and the United States. Our Global Head Office is in London Bridge, where our teams that support our online presence in North America, Canada, Europe and Australia are based. We have a small Manhattan office for our US Partnerships and US Retail support teams, and our Distribution Centre and Contact Centre are based in Milton Keynes. At Charles Tyrwhitt we believe in doing the right thing. That means making ourproducts properly and sustainably, making our business work for our people, our customers, and our suppliers and giving back to charity to support those in need. We're taking a good hard look at our social and environmental impact, and always looking for ways to be better. 'I am Proud and Free to be me!' When it comes to our people, we really do "Give a shirt". Tyrwhitteers (our people) are a diverse, passionate and entrepreneurial bunch. We enjoy a fun, engaging and rewarding culture, where everyone is empowered by our 3 BE-liefs which are; "BE the BOSS", "BE the CUSTOMER" and "BE the BEST".
Apr 06, 2026
Full time
The Role At Charles Tyrwhitt our purpose is to "Make it easy for men to dress well" and we can't do that without our specialist teams. This time, we're on the lookout for a People Partner who will be responsible for delivering our People agenda in the DC & CC directorate. What you will be doing The primary purposes of the People Partner - DC & CC are to support our Milton Keynes location with all people related matters. This involves successfully overseeing any ER cases in a timely and professional manner, ensuring they are resolved in line with our policies and procedures whilst remaining pragmatic to the needs of the business. Key Responsibilities People Lead and initial point of contact for Distribution Centre & Contact Centre Leadership Teams for operational and strategic initiatives. Oversee all ER activities in the DC & CC ensuring processes are followed effectively and efficiently. Support the People Advisor and management teams with complex ER cases and measures to mitigate risk. (i.e. coaching managers on Conduct, Capability and Attendance). Champion BE-liefs in all interactions with the DC & CC and ensure that they are embedded throughout the business area. Support DC & CC leaders to develop Culture Amp engagement action plans, holding them to account for delivery of them, recognising the critical role Employee Engagement plays in delivering business success Oversee the end to end talent management process for the DC & CC, ensuring there are succession plans in place for key and critical roles. Work collaboratively with the Talent Acquisition team to ensure we recruit top talent across the business area in a timely manner. Collate and analyse monthly management information for DC & CC business area; identifying trends/root causes before working with Leadership Team to deliver appropriate actions to manage (i.e. Colleague turnover, absences, colleague engagement and people development) Work collaboratively with the L&D team and DC & CC Leadership Team to identify learning and development needs; supporting the design and deployment of development activities to drive productivity and performance. Oversee induction plans for all DC & CC colleagues and monitor probationary periods. Carry out and review exit survey data for the DC & CC, using this information to discuss and create action plans with stakeholders. Deliver the CT wide People Plan with responsibility for the design and implementation of the People Plan for the DC & CC alongside the Senior People Partner and People Director Support the wider People team to deliver corporate events and activities outside of your business area Carry out other ad-hoc tasks as required and instructed by the Senior People Partner What we are looking for How we do our work is important to us at CT and anyone who joins us will feel aligned with our 3 BE's: "BE the BOSS", "BE the CUSTOMER" and "BE the BEST". As a creative and entrepreneurial business, we believe that being together helps create a collaborative environment and is key to our success. Our Tyrwhitteers are the drivers of change, so we're looking for hard working people with a pro-active approach to their work. Required Skills and Experience Experience within a similar role within a warehouse or distribution centre environment Ability to communicate effectively and provide quality client services to internal/ external stakeholders Understanding of employment law and experience of practical application A capable and experience coach to client group Strong knowledge of Microsoft Office packages - Excel, Word and PowerPoint Good level of numeracy Efficient, organised and adaptable Quickly able to build effective relationships Ideally fully or partly CIPD qualified or qualified by experience What you can expect from us: Competitive salary and excellent bonus scheme An entrepreneurial environment where you'll be encouraged to try things and make changes to drive the business forward You'll have access to Staff Discount from your 1st day, not just at CT but also from The White Company! Our hybrid working policy means we work from the office 3-4 days per week (14 days onsite across a 4 week period, and Monday's are our set days in the office) We are proud to go about our business in the right way and partner with many charities and sustainability partners - 'giving something back' is an important part of our ethos At HQ we are serious about having fun. Our Christmas and summer parties are the stuff of legend and our CT Social Team ensure there is always something exciting to get involved in) Who we are Once upon a shirt, Nicholas Charles Tyrwhitt Wheeler (whilst studying Geography at Bristol University - we might add) had the notion that he could make a better shirt at better value than anyone else in the world! He believed that all men; no matter their shape or size, where they may be in the world or indeed their budget; should be able to own a Jermyn Street quality shirt. A proper shirt. A CT shirt. That was over 3 decades ago and whilst Charles Tyrwhitt (it rhymes with spirit by the way) is still famous for proper shirts, these days we are about so much more than collars and cuffs. Our purpose is to "make it easy for men to dress well". We take care of a chap's entire wardrobe, providing stylish solutions for every occasion. We make sure he gets what he wants, when and how he wants it. With a unique product offering delivered with exceptional customer service, Charles Tyrwhitt is a world-known, well-loved London-based brand with stores throughout the United Kingdom, France, and the United States. Our Global Head Office is in London Bridge, where our teams that support our online presence in North America, Canada, Europe and Australia are based. We have a small Manhattan office for our US Partnerships and US Retail support teams, and our Distribution Centre and Contact Centre are based in Milton Keynes. At Charles Tyrwhitt we believe in doing the right thing. That means making ourproducts properly and sustainably, making our business work for our people, our customers, and our suppliers and giving back to charity to support those in need. We're taking a good hard look at our social and environmental impact, and always looking for ways to be better. 'I am Proud and Free to be me!' When it comes to our people, we really do "Give a shirt". Tyrwhitteers (our people) are a diverse, passionate and entrepreneurial bunch. We enjoy a fun, engaging and rewarding culture, where everyone is empowered by our 3 BE-liefs which are; "BE the BOSS", "BE the CUSTOMER" and "BE the BEST".
Block Manager
Trades Workforce Solutions Whitstable, Kent
Contact name: Emily Bradnick, Gareth Vaughan, Guy Hodge, Jake Churchill, Luke Bradnick Phone number: Worth Recruiting - Property Industry Recruitment Job Title: BLOCK MANAGER - Property Manager Location: Whitstable, CT5 Salary: £45,000 per annum Position: Permanent, Full-Time Reference: WR80964 WANTED! An experienced Block (Property) Manager is required to manage a portfolio of residential developments in the Kent area: delivering high service standards, managing agents and contractors, and building strong client and resident relationships. We are recruiting on behalf of a professional property management business who are seeking an experienced Block Manager to oversee a mixed property portfolio. This is a hybrid role with three office days per week. Preferential consideration will be given to applicants who are already responsible for managing their own portfolio and have at least three years' leasehold management experience. A TPI qualification would also be helpful. This position suits a customer focused professional who values accountability, service quality and clear communication. What You'll Be Doing (Key Responsibilities): Overseeing approximately 20-25 blocks (depending on experience and location) Managing purpose built, conversion, new build, mixed use and freehold estates Acting as the main point of contact for leaseholders and residents Arranging and attending site visits and inspections Managing contractors, repairs and maintenance works Preparing and overseeing service charge budgets and expenditure Ensuring statutory and leasehold compliance requirements are met Handling resident queries and resolving issues promptly Building strong working relationships with clients and stakeholders What We're Looking For (Skills & Experience): Minimum 3 years' leasehold / block management experience Currently managing your own property portfolio Strong customer service and client relationship skills Proven ability to build trust and deliver on commitments Organised and methodical approach to workload Clear and professional communication skills Honest, reliable and accountable working style Comfortable managing mixed property types What's In It For You? Salary £32k-£45k depending on experience Hybrid working pattern (3 days office based) Established portfolio from day one Varied Kent based developments Supportive and team focused working culture Long term career opportunity within property management Annual leave 22 + 8 Ready to take the next step in your property career? If you are interested in this Block Manager role, please contact the Property Recruitment Team at Worth Recruiting today, quoting reference: WR80964. About Your Application: Response Time: We receive a great many applications and respond as quickly as possible. If you have not heard from us within 48 working hours, please assume that on this occasion your application has not been successful. Data Protection: Worth Recruiting is acting as a recruitment agency in relation to this position. By submitting your application, you consent to Worth Recruiting processing and storing your data for the purposes of your job search. For more information, please see our privacy policy on our website. Confidentiality: All communications with Worth Recruiting are completely confidential. We will always need to speak with you before we are able to submit your CV to our client. Please Note: This vacancy summary is intended as a general guide only and should NOT be used as a definitive job description. Our job advert, including details of salary, working hours or location may change without notice and in any case, are likely be highly influenced by the skills, qualifications, previous experience, attitude, ability and personal requirements of the candidate. About Worth Recruiting: Worth Recruiting provides a bespoke recruitment service to the Property Industry offering roles in Estate Agency, Lettings, Commercial Property, Surveying, Property Management, Financial Services, and Prop Tech. Find out more at: worthrecruiting.me.
Apr 06, 2026
Full time
Contact name: Emily Bradnick, Gareth Vaughan, Guy Hodge, Jake Churchill, Luke Bradnick Phone number: Worth Recruiting - Property Industry Recruitment Job Title: BLOCK MANAGER - Property Manager Location: Whitstable, CT5 Salary: £45,000 per annum Position: Permanent, Full-Time Reference: WR80964 WANTED! An experienced Block (Property) Manager is required to manage a portfolio of residential developments in the Kent area: delivering high service standards, managing agents and contractors, and building strong client and resident relationships. We are recruiting on behalf of a professional property management business who are seeking an experienced Block Manager to oversee a mixed property portfolio. This is a hybrid role with three office days per week. Preferential consideration will be given to applicants who are already responsible for managing their own portfolio and have at least three years' leasehold management experience. A TPI qualification would also be helpful. This position suits a customer focused professional who values accountability, service quality and clear communication. What You'll Be Doing (Key Responsibilities): Overseeing approximately 20-25 blocks (depending on experience and location) Managing purpose built, conversion, new build, mixed use and freehold estates Acting as the main point of contact for leaseholders and residents Arranging and attending site visits and inspections Managing contractors, repairs and maintenance works Preparing and overseeing service charge budgets and expenditure Ensuring statutory and leasehold compliance requirements are met Handling resident queries and resolving issues promptly Building strong working relationships with clients and stakeholders What We're Looking For (Skills & Experience): Minimum 3 years' leasehold / block management experience Currently managing your own property portfolio Strong customer service and client relationship skills Proven ability to build trust and deliver on commitments Organised and methodical approach to workload Clear and professional communication skills Honest, reliable and accountable working style Comfortable managing mixed property types What's In It For You? Salary £32k-£45k depending on experience Hybrid working pattern (3 days office based) Established portfolio from day one Varied Kent based developments Supportive and team focused working culture Long term career opportunity within property management Annual leave 22 + 8 Ready to take the next step in your property career? If you are interested in this Block Manager role, please contact the Property Recruitment Team at Worth Recruiting today, quoting reference: WR80964. About Your Application: Response Time: We receive a great many applications and respond as quickly as possible. If you have not heard from us within 48 working hours, please assume that on this occasion your application has not been successful. Data Protection: Worth Recruiting is acting as a recruitment agency in relation to this position. By submitting your application, you consent to Worth Recruiting processing and storing your data for the purposes of your job search. For more information, please see our privacy policy on our website. Confidentiality: All communications with Worth Recruiting are completely confidential. We will always need to speak with you before we are able to submit your CV to our client. Please Note: This vacancy summary is intended as a general guide only and should NOT be used as a definitive job description. Our job advert, including details of salary, working hours or location may change without notice and in any case, are likely be highly influenced by the skills, qualifications, previous experience, attitude, ability and personal requirements of the candidate. About Worth Recruiting: Worth Recruiting provides a bespoke recruitment service to the Property Industry offering roles in Estate Agency, Lettings, Commercial Property, Surveying, Property Management, Financial Services, and Prop Tech. Find out more at: worthrecruiting.me.
Travel Claims Manager
International Medical Group Redhill, Surrey
Travel Claims Manager Remote (UK based) Travel to Cardiff or Redhill as required £45,000 - £50,000 per annum + 10% performance based annual bonus 37.5 hours per week About the Role We're looking for an experienced Travel Claims Manager to lead the end to end delivery of our in house travel insurance claims operation. This is a senior operational role with real influence-responsible for driving customer experience, decision quality, SLA performance, and operational resilience across all claim types. Leading a fully remote claims workforce, you'll play a key role in ensuring fair, timely, and high quality outcomes for customers, while supporting operational growth, continuous improvement, and regulatory excellence. Occasional travel to our Cardiff or Redhill offices will be required for client meetings, stakeholder engagement, and training. What You'll Be Responsible For Operational Delivery & SLA Performance Own and lead the day to day performance of the travel claims operation. Manage workloads, backlogs, surge volumes, and prioritisation across multiple claim benefits and complexity levels. Ensure operational resilience during peak travel periods and incident driven events. Customer Experience Excellence Champion a customer first claims culture focused on empathy, clarity, and timely communication. Reduce avoidable customer contact by improving claim instructions, evidence requests, decision letters, and handler confidence. Ensure appropriate handling of vulnerable customers, including reasonable adjustments and clear escalation routes. Quality, Consistency & Fair Outcomes Own the operational quality framework to ensure consistent, defensible, and policy accurate decision making. Oversee audits, calibration sessions, coaching feedback loops, and quality improvement actions. Ensure claims files meet evidential and documentation standards suitable for complaints or regulatory review. People Leadership & Remote Workforce Management Lead, coach, and develop Team Leaders and supervisors managing remote claims handlers. Set clear expectations around performance, behaviours, and decision quality. Drive engagement, capability uplift, and retention through structured development and coaching. Complaints & Escalations Act as the senior escalation point for complex, sensitive, or high risk claims. Work closely with the complaints function to identify root causes and reduce complaint volumes. Support early intervention to prevent customer detriment. Management Information & Governance Own and interpret operational MI, including SLAs, quality scores, productivity, and trends. Use data to identify risk, inefficiency, or service gaps and deliver practical corrective actions. Provide regular insights and updates to senior leadership. Continuous Improvement & Growth Drive continuous improvement across workflows, SOPs, and claim pathways. Support operational growth with scalable, well governed processes and consistent training frameworks. Contribute to transformation initiatives such as system enhancements, automation, and new benefit rollouts. What We're Looking For Essential Proven leadership experience within travel insurance claims operations. Strong technical knowledge across a wide range of travel insurance claim benefits. Experience managing and developing remote teams, including performance, engagement, and quality. Demonstrated success improving customer experience, SLA performance, and claims quality. Confident decision maker with strong judgement and escalation management skills. Highly data literate, with the ability to turn MI into meaningful operational improvements. Desirable Experience supporting operational growth or scaling claims teams. Exposure to complaints handling, complex claims, or regulatory interactions. Experience contributing to transformation or change initiatives. Relevant insurance or claims qualifications, or evidence of continuous professional development. Why Join Us? Competitive salary with a 10% performance based annual bonus Fully remote working within the UK Opportunity to lead and shape a high impact claims operation Strong focus on quality, customer fairness, and professional standards Play a key role in operational improvement and future growth Apply today and take the next step in your career. IMG is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, religion, gender, gender identity or expression, sexual orientation, genetic information, disability, age, veteran status, and other protected statuses as required by applicable law.
Apr 06, 2026
Full time
Travel Claims Manager Remote (UK based) Travel to Cardiff or Redhill as required £45,000 - £50,000 per annum + 10% performance based annual bonus 37.5 hours per week About the Role We're looking for an experienced Travel Claims Manager to lead the end to end delivery of our in house travel insurance claims operation. This is a senior operational role with real influence-responsible for driving customer experience, decision quality, SLA performance, and operational resilience across all claim types. Leading a fully remote claims workforce, you'll play a key role in ensuring fair, timely, and high quality outcomes for customers, while supporting operational growth, continuous improvement, and regulatory excellence. Occasional travel to our Cardiff or Redhill offices will be required for client meetings, stakeholder engagement, and training. What You'll Be Responsible For Operational Delivery & SLA Performance Own and lead the day to day performance of the travel claims operation. Manage workloads, backlogs, surge volumes, and prioritisation across multiple claim benefits and complexity levels. Ensure operational resilience during peak travel periods and incident driven events. Customer Experience Excellence Champion a customer first claims culture focused on empathy, clarity, and timely communication. Reduce avoidable customer contact by improving claim instructions, evidence requests, decision letters, and handler confidence. Ensure appropriate handling of vulnerable customers, including reasonable adjustments and clear escalation routes. Quality, Consistency & Fair Outcomes Own the operational quality framework to ensure consistent, defensible, and policy accurate decision making. Oversee audits, calibration sessions, coaching feedback loops, and quality improvement actions. Ensure claims files meet evidential and documentation standards suitable for complaints or regulatory review. People Leadership & Remote Workforce Management Lead, coach, and develop Team Leaders and supervisors managing remote claims handlers. Set clear expectations around performance, behaviours, and decision quality. Drive engagement, capability uplift, and retention through structured development and coaching. Complaints & Escalations Act as the senior escalation point for complex, sensitive, or high risk claims. Work closely with the complaints function to identify root causes and reduce complaint volumes. Support early intervention to prevent customer detriment. Management Information & Governance Own and interpret operational MI, including SLAs, quality scores, productivity, and trends. Use data to identify risk, inefficiency, or service gaps and deliver practical corrective actions. Provide regular insights and updates to senior leadership. Continuous Improvement & Growth Drive continuous improvement across workflows, SOPs, and claim pathways. Support operational growth with scalable, well governed processes and consistent training frameworks. Contribute to transformation initiatives such as system enhancements, automation, and new benefit rollouts. What We're Looking For Essential Proven leadership experience within travel insurance claims operations. Strong technical knowledge across a wide range of travel insurance claim benefits. Experience managing and developing remote teams, including performance, engagement, and quality. Demonstrated success improving customer experience, SLA performance, and claims quality. Confident decision maker with strong judgement and escalation management skills. Highly data literate, with the ability to turn MI into meaningful operational improvements. Desirable Experience supporting operational growth or scaling claims teams. Exposure to complaints handling, complex claims, or regulatory interactions. Experience contributing to transformation or change initiatives. Relevant insurance or claims qualifications, or evidence of continuous professional development. Why Join Us? Competitive salary with a 10% performance based annual bonus Fully remote working within the UK Opportunity to lead and shape a high impact claims operation Strong focus on quality, customer fairness, and professional standards Play a key role in operational improvement and future growth Apply today and take the next step in your career. IMG is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, religion, gender, gender identity or expression, sexual orientation, genetic information, disability, age, veteran status, and other protected statuses as required by applicable law.
Support Manager
NHS Manchester, Lancashire
We would like to share an exciting opportunity that has arisen within the Clinical Networked Services division. We would like to receive interest from an experienced manager looking to join this progressive division as a Band 5 Support Manager under a 6-month fixed term post. The successful applicant will play a pivotal role in helping to run a busy department which has recently undergone massive change with two departments becoming integrated with one another, bringing about new ways of working for management and clinicians as well as a new management structure for administration staff. Main duties of the job The post holders' duties will be varied and will include responsibility for the line management of some B2/B3 staff, preparation for and attendance at some of the trust's performance meetings, ordering office stationery and supplies, assisting with shortlisting and interviews for the department and will deputise for the Assistant service manager where appropriate. About us The Christie is one of Europe's leading cancer centres, treating over 60,000 patients a year. We are based in Manchester and serve a population of 3.2 million across Greater Manchester & Cheshire, but as a national specialist around 15% patients are referred to us from other parts of the country. We provide radiotherapy through one of the largest radiotherapy departments in the world; chemotherapy on site and through 14 other hospitals; highly specialist surgery for complex and rare cancer; and a wide range of support and diagnostic services. We are also an international leader in research, with world first breakthroughs for over 100 years. We run one of the largest early clinical trial units in Europe with over 300 trials every year. Cancer research in Manchester, most of which is undertaken on the Christie site, has been officially ranked the best in the UK. Job responsibilities DUTIES AND RESPONSIBILITIES Be able to manage own workload in a fast-paced office environment where the workload and work patterns are often unpredictable. Act as the first point of contact for medical, nursing and clerical / secretarial staff in the resolution of admin queries and problems. Where such issues cannot be resolved, escalate these appropriately to the Assistant Service Managers/Service Managers in a timely manner. Works within defined SOPs, protocol and policies but has autonomy to plan and manage their own workload. Have excellent planning and organisational skills to be responsible for workload planning and delegation for all administrative staff. This will require adjustment of plans to cope with changing demands as well as staffing issues. You will use and trust systems such as Epro to implement action plans to resolve workload inequalities generated through service developments / changes to work practice. Develops information systems to enable and improve the working practices within the department. Required to oversee changes to working practice and implement projects which will require the development of plans to ensure deadlines are met. These projects could be complex in nature and require adjustment as the process develops. Working in conjunction with the Assistant Service Manager for admin staff recruitment and selection in accordance Trust Recruitment Policy. Line management responsibility for a number of staff with responsibility for the management of annual performance development reviews, work allocation and conduct and capability matters for all administrative and clerical staff within the department. Co-ordinate staff absence and record attendance - Co-ordinate and sanction annual leave for all staff under your hierarchy, ensuring adequate cover is maintained. Conduct return to work interviews on staff returning to work following sickness leave. Be able to deal with complex information where negotiation and cooperation is needed such as when dealing with other NHS organisations and/or departments. Contribute to the regular review of working practices, offer feedback on existing processes, and contribute ideas for the development of new ways of working. Review policy and highlight and implement any changes necessary. Use developed analytical skills to review performance data and identify issues which need to be addressed and make judgements on the correct course of action where there may be more than one possible option. Responsible for the induction and training of new staff, and using the Trust ESR system to identify ongoing training needs of administrative and secretarial staff within the Division. Use NHS Supply Chain to manage the requisition of supplies for the administration service, ensuring adequate levels are always maintained and responsible for reporting on supplies to the budget holder (Assistant Service Manager). Ensure all admin staff are up to date with their essential training and attend mandatory training sessions where necessary. Develop and implement systems for monitoring and reviewing attendance. Ensure all staff are aware of and adhere to existing, updated and new Trust policy and procedure. Attend risk management training and undertake risk assessment audits as required. Respond to PALS concerns and Complaints and suggest any appropriate action. Implement required changes in collaboration with the Assistant Service Manager and Service Manager Investigate and respond to incidents raised on the trust Datix reporting system and suggest any appropriate action. Implement required changes in collaboration with the Assistant Service Manager and Service Manager Deputise for Assistant Service Managers as necessary. Act in line with the Christie behaviours, to provide effective leadership and motivation to all admin staff, creating a positive working environment in which staff are valued and respected. Ensure effective systems of communication are implemented within the specialty / department and operate at all times. Establish and chair regular admin staff meetings, ensuring staff have a formal route to raise issues and receive information. Working with the Assistant Service Manager in identifying and managing all issues relating to staff performance in accordance with Trust policy. Seek guidance and support from Human Resources and Occupational Health as required. Strong analytical skills will be required to assist with monitoring information from 104/62 day and 18 week cancer pathways and prioritise and oversee any actions required from the team to ensure these targets are met. ADDITIONAL REQUIREMENTS Follow risk management procedures at all times including the identification, assessment and management of risk within the division. To abide by all Trust policies and Procedures. To be responsible for own professional /personal development, including participating in ongoing appraisal and personal development planning. This job description is not intended to be exhaustive but reflects the main responsibilities of the post holder. Other duties may be required from time to time, which are commensurate with the grade of the post. This job description is subject to regular review and appropriate modification Person Specification Qualifications Degree Level or equivalent experience Experience Office management and supervisory experience Proficient in all aspects of Microsoft Office 2000 Adept at managing a busy and diverse workload Very good office administration skills Working knowledge of NHS performance targets, i.e. 18 weeks Skills Excellent verbal and written skills Frequent requirement for concentration whilst work pattern is unpredictable Able to work autonomously as well as part of a team Able to prioritise work and meet deadlines Manages difficult and often emotional staffing matters. Very well organised Personable Enthusiastic, calm and confident Willingness to develop the role Proactive Professional and confidential manner Proven interpersonal and communication skills to work with clinical and management colleagues at all levels across the organisation Knowledge Knowledge of methods for managing a group of staff Knowledge of clinical governance Knowledge across a range of clinical areas, the NHS and changes within it. Values Ability to demonstrate the organisational values and behaviours Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. £32,073 to £39,043 a yearPer annum, Pro rata
Apr 06, 2026
Full time
We would like to share an exciting opportunity that has arisen within the Clinical Networked Services division. We would like to receive interest from an experienced manager looking to join this progressive division as a Band 5 Support Manager under a 6-month fixed term post. The successful applicant will play a pivotal role in helping to run a busy department which has recently undergone massive change with two departments becoming integrated with one another, bringing about new ways of working for management and clinicians as well as a new management structure for administration staff. Main duties of the job The post holders' duties will be varied and will include responsibility for the line management of some B2/B3 staff, preparation for and attendance at some of the trust's performance meetings, ordering office stationery and supplies, assisting with shortlisting and interviews for the department and will deputise for the Assistant service manager where appropriate. About us The Christie is one of Europe's leading cancer centres, treating over 60,000 patients a year. We are based in Manchester and serve a population of 3.2 million across Greater Manchester & Cheshire, but as a national specialist around 15% patients are referred to us from other parts of the country. We provide radiotherapy through one of the largest radiotherapy departments in the world; chemotherapy on site and through 14 other hospitals; highly specialist surgery for complex and rare cancer; and a wide range of support and diagnostic services. We are also an international leader in research, with world first breakthroughs for over 100 years. We run one of the largest early clinical trial units in Europe with over 300 trials every year. Cancer research in Manchester, most of which is undertaken on the Christie site, has been officially ranked the best in the UK. Job responsibilities DUTIES AND RESPONSIBILITIES Be able to manage own workload in a fast-paced office environment where the workload and work patterns are often unpredictable. Act as the first point of contact for medical, nursing and clerical / secretarial staff in the resolution of admin queries and problems. Where such issues cannot be resolved, escalate these appropriately to the Assistant Service Managers/Service Managers in a timely manner. Works within defined SOPs, protocol and policies but has autonomy to plan and manage their own workload. Have excellent planning and organisational skills to be responsible for workload planning and delegation for all administrative staff. This will require adjustment of plans to cope with changing demands as well as staffing issues. You will use and trust systems such as Epro to implement action plans to resolve workload inequalities generated through service developments / changes to work practice. Develops information systems to enable and improve the working practices within the department. Required to oversee changes to working practice and implement projects which will require the development of plans to ensure deadlines are met. These projects could be complex in nature and require adjustment as the process develops. Working in conjunction with the Assistant Service Manager for admin staff recruitment and selection in accordance Trust Recruitment Policy. Line management responsibility for a number of staff with responsibility for the management of annual performance development reviews, work allocation and conduct and capability matters for all administrative and clerical staff within the department. Co-ordinate staff absence and record attendance - Co-ordinate and sanction annual leave for all staff under your hierarchy, ensuring adequate cover is maintained. Conduct return to work interviews on staff returning to work following sickness leave. Be able to deal with complex information where negotiation and cooperation is needed such as when dealing with other NHS organisations and/or departments. Contribute to the regular review of working practices, offer feedback on existing processes, and contribute ideas for the development of new ways of working. Review policy and highlight and implement any changes necessary. Use developed analytical skills to review performance data and identify issues which need to be addressed and make judgements on the correct course of action where there may be more than one possible option. Responsible for the induction and training of new staff, and using the Trust ESR system to identify ongoing training needs of administrative and secretarial staff within the Division. Use NHS Supply Chain to manage the requisition of supplies for the administration service, ensuring adequate levels are always maintained and responsible for reporting on supplies to the budget holder (Assistant Service Manager). Ensure all admin staff are up to date with their essential training and attend mandatory training sessions where necessary. Develop and implement systems for monitoring and reviewing attendance. Ensure all staff are aware of and adhere to existing, updated and new Trust policy and procedure. Attend risk management training and undertake risk assessment audits as required. Respond to PALS concerns and Complaints and suggest any appropriate action. Implement required changes in collaboration with the Assistant Service Manager and Service Manager Investigate and respond to incidents raised on the trust Datix reporting system and suggest any appropriate action. Implement required changes in collaboration with the Assistant Service Manager and Service Manager Deputise for Assistant Service Managers as necessary. Act in line with the Christie behaviours, to provide effective leadership and motivation to all admin staff, creating a positive working environment in which staff are valued and respected. Ensure effective systems of communication are implemented within the specialty / department and operate at all times. Establish and chair regular admin staff meetings, ensuring staff have a formal route to raise issues and receive information. Working with the Assistant Service Manager in identifying and managing all issues relating to staff performance in accordance with Trust policy. Seek guidance and support from Human Resources and Occupational Health as required. Strong analytical skills will be required to assist with monitoring information from 104/62 day and 18 week cancer pathways and prioritise and oversee any actions required from the team to ensure these targets are met. ADDITIONAL REQUIREMENTS Follow risk management procedures at all times including the identification, assessment and management of risk within the division. To abide by all Trust policies and Procedures. To be responsible for own professional /personal development, including participating in ongoing appraisal and personal development planning. This job description is not intended to be exhaustive but reflects the main responsibilities of the post holder. Other duties may be required from time to time, which are commensurate with the grade of the post. This job description is subject to regular review and appropriate modification Person Specification Qualifications Degree Level or equivalent experience Experience Office management and supervisory experience Proficient in all aspects of Microsoft Office 2000 Adept at managing a busy and diverse workload Very good office administration skills Working knowledge of NHS performance targets, i.e. 18 weeks Skills Excellent verbal and written skills Frequent requirement for concentration whilst work pattern is unpredictable Able to work autonomously as well as part of a team Able to prioritise work and meet deadlines Manages difficult and often emotional staffing matters. Very well organised Personable Enthusiastic, calm and confident Willingness to develop the role Proactive Professional and confidential manner Proven interpersonal and communication skills to work with clinical and management colleagues at all levels across the organisation Knowledge Knowledge of methods for managing a group of staff Knowledge of clinical governance Knowledge across a range of clinical areas, the NHS and changes within it. Values Ability to demonstrate the organisational values and behaviours Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. £32,073 to £39,043 a yearPer annum, Pro rata
Laboratory Leader: QC, NPI & Tech Transfer
Cypartners
A leading laboratory services provider in Tees Valley is seeking a Laboratory Manager/Supervisor to oversee a dynamic team and enhance laboratory performance. This role is pivotal in ensuring quality control and supporting manufacturing and development processes. The ideal candidate will have strong leadership skills, a background in QC, and a drive for continuous improvement. Autonomy and professional growth are key benefits of this position.
Apr 06, 2026
Full time
A leading laboratory services provider in Tees Valley is seeking a Laboratory Manager/Supervisor to oversee a dynamic team and enhance laboratory performance. This role is pivotal in ensuring quality control and supporting manufacturing and development processes. The ideal candidate will have strong leadership skills, a background in QC, and a drive for continuous improvement. Autonomy and professional growth are key benefits of this position.

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