2015 jobs found

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." As a Lead Planning Analyst, you'll transform complex data into actionable insights that influence key stakeholders, thrive in fast-paced environments, and drive innovation through creative problem-solving. You'll collaborate across teams, mentor colleagues, and champion continuous improvement while building strong partnerships to deliver operational efficiencies. What you'll do : Deliver clear, actionable insights that drive strategic decision-making-optimising plans by leveraging available levers, tools, and data, and presenting well-balanced solutions with pros and cons where appropriate. Lead scenario planning in collaboration with planning teams and stakeholders to guide decisions and ensure optimal outcomes. Produce insightful outputs that deepen understanding and support informed, data-driven decisions across the business. Support cross-functional initiatives by stepping in to meet the evolving needs of the broader Planning function when required. Build and maintain strong, collaborative relationships between Planning, Operational teams and their stakeholders to ensure alignment and shared accountability. Proactively engage with stakeholders to understand their objectives, priorities, and change initiatives-providing analytical support to enable successful delivery. Provide indirect leadership across analyst teams in both Sky and Partner teams-offering coaching, feedback, and guidance to elevate performance and capability. What you'll bring : Ability to demonstrate a solid understanding and awareness of the planning cycle, including its key stages and processes, enabling effective contribution to planning activities and decision-making. Agile and adaptable, with the ability to apply analytical expertise across a variety of planning functions and evolving business needs. Exceptional communication skills, with the ability to translate complex data into clear, compelling insights and recommendations that influence both internal and external stakeholders. Demonstrates critical thinking and strong problem-solving skills, with the ability to assess situations quickly and make sound, data-informed decisions. Brings creativity and innovation to the forefront-challenging existing processes and identifying new ways to deliver value for customers, advisors, and the business. Takes initiative to identify opportunities, influence change, and contribute to continuous improvement across the planning function. Customer Service Group In our Customer Service Group Team, we aim to offer the best customer service through our amazing people. Whether you're a frontline colleague speaking to a customer, or one of brilliant support people, you'll have the passion for creating great experiences for our people and our customers. We help connect our customers to the products and entertainment that they love, and as part of our fast-paced team, no two days are the same. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Livingston Watermark House Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Dunfermline We're just off Forth Road Bridge in a bustling business park 10 minutes from Rosyth train station. If you're not catching the train don't worry: there's plenty of secure onsite parking for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym, play a game of pool and make use of our handy corner shop. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." As a Lead Planning Analyst, you'll transform complex data into actionable insights that influence key stakeholders, thrive in fast-paced environments, and drive innovation through creative problem-solving. You'll collaborate across teams, mentor colleagues, and champion continuous improvement while building strong partnerships to deliver operational efficiencies. What you'll do : Deliver clear, actionable insights that drive strategic decision-making-optimising plans by leveraging available levers, tools, and data, and presenting well-balanced solutions with pros and cons where appropriate. Lead scenario planning in collaboration with planning teams and stakeholders to guide decisions and ensure optimal outcomes. Produce insightful outputs that deepen understanding and support informed, data-driven decisions across the business. Support cross-functional initiatives by stepping in to meet the evolving needs of the broader Planning function when required. Build and maintain strong, collaborative relationships between Planning, Operational teams and their stakeholders to ensure alignment and shared accountability. Proactively engage with stakeholders to understand their objectives, priorities, and change initiatives-providing analytical support to enable successful delivery. Provide indirect leadership across analyst teams in both Sky and Partner teams-offering coaching, feedback, and guidance to elevate performance and capability. What you'll bring : Ability to demonstrate a solid understanding and awareness of the planning cycle, including its key stages and processes, enabling effective contribution to planning activities and decision-making. Agile and adaptable, with the ability to apply analytical expertise across a variety of planning functions and evolving business needs. Exceptional communication skills, with the ability to translate complex data into clear, compelling insights and recommendations that influence both internal and external stakeholders. Demonstrates critical thinking and strong problem-solving skills, with the ability to assess situations quickly and make sound, data-informed decisions. Brings creativity and innovation to the forefront-challenging existing processes and identifying new ways to deliver value for customers, advisors, and the business. Takes initiative to identify opportunities, influence change, and contribute to continuous improvement across the planning function. Customer Service Group In our Customer Service Group Team, we aim to offer the best customer service through our amazing people. Whether you're a frontline colleague speaking to a customer, or one of brilliant support people, you'll have the passion for creating great experiences for our people and our customers. We help connect our customers to the products and entertainment that they love, and as part of our fast-paced team, no two days are the same. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Livingston Watermark House Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Dunfermline We're just off Forth Road Bridge in a bustling business park 10 minutes from Rosyth train station. If you're not catching the train don't worry: there's plenty of secure onsite parking for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym, play a game of pool and make use of our handy corner shop. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." As a Lead Planning Analyst, you'll transform complex data into actionable insights that influence key stakeholders, thrive in fast-paced environments, and drive innovation through creative problem-solving. You'll collaborate across teams, mentor colleagues, and champion continuous improvement while building strong partnerships to deliver operational efficiencies. What you'll do : Deliver clear, actionable insights that drive strategic decision-making-optimising plans by leveraging available levers, tools, and data, and presenting well-balanced solutions with pros and cons where appropriate. Lead scenario planning in collaboration with planning teams and stakeholders to guide decisions and ensure optimal outcomes. Produce insightful outputs that deepen understanding and support informed, data-driven decisions across the business. Support cross-functional initiatives by stepping in to meet the evolving needs of the broader Planning function when required. Build and maintain strong, collaborative relationships between Planning, Operational teams and their stakeholders to ensure alignment and shared accountability. Proactively engage with stakeholders to understand their objectives, priorities, and change initiatives-providing analytical support to enable successful delivery. Provide indirect leadership across analyst teams in both Sky and Partner teams-offering coaching, feedback, and guidance to elevate performance and capability. What you'll bring : Ability to demonstrate a solid understanding and awareness of the planning cycle, including its key stages and processes, enabling effective contribution to planning activities and decision-making. Agile and adaptable, with the ability to apply analytical expertise across a variety of planning functions and evolving business needs. Exceptional communication skills, with the ability to translate complex data into clear, compelling insights and recommendations that influence both internal and external stakeholders. Demonstrates critical thinking and strong problem-solving skills, with the ability to assess situations quickly and make sound, data-informed decisions. Brings creativity and innovation to the forefront-challenging existing processes and identifying new ways to deliver value for customers, advisors, and the business. Takes initiative to identify opportunities, influence change, and contribute to continuous improvement across the planning function. Customer Service Group In our Customer Service Group Team, we aim to offer the best customer service through our amazing people. Whether you're a frontline colleague speaking to a customer, or one of brilliant support people, you'll have the passion for creating great experiences for our people and our customers. We help connect our customers to the products and entertainment that they love, and as part of our fast-paced team, no two days are the same. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Livingston Watermark House Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Dunfermline We're just off Forth Road Bridge in a bustling business park 10 minutes from Rosyth train station. If you're not catching the train don't worry: there's plenty of secure onsite parking for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym, play a game of pool and make use of our handy corner shop. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." As a Lead Planning Analyst, you'll transform complex data into actionable insights that influence key stakeholders, thrive in fast-paced environments, and drive innovation through creative problem-solving. You'll collaborate across teams, mentor colleagues, and champion continuous improvement while building strong partnerships to deliver operational efficiencies. What you'll do : Deliver clear, actionable insights that drive strategic decision-making-optimising plans by leveraging available levers, tools, and data, and presenting well-balanced solutions with pros and cons where appropriate. Lead scenario planning in collaboration with planning teams and stakeholders to guide decisions and ensure optimal outcomes. Produce insightful outputs that deepen understanding and support informed, data-driven decisions across the business. Support cross-functional initiatives by stepping in to meet the evolving needs of the broader Planning function when required. Build and maintain strong, collaborative relationships between Planning, Operational teams and their stakeholders to ensure alignment and shared accountability. Proactively engage with stakeholders to understand their objectives, priorities, and change initiatives-providing analytical support to enable successful delivery. Provide indirect leadership across analyst teams in both Sky and Partner teams-offering coaching, feedback, and guidance to elevate performance and capability. What you'll bring : Ability to demonstrate a solid understanding and awareness of the planning cycle, including its key stages and processes, enabling effective contribution to planning activities and decision-making. Agile and adaptable, with the ability to apply analytical expertise across a variety of planning functions and evolving business needs. Exceptional communication skills, with the ability to translate complex data into clear, compelling insights and recommendations that influence both internal and external stakeholders. Demonstrates critical thinking and strong problem-solving skills, with the ability to assess situations quickly and make sound, data-informed decisions. Brings creativity and innovation to the forefront-challenging existing processes and identifying new ways to deliver value for customers, advisors, and the business. Takes initiative to identify opportunities, influence change, and contribute to continuous improvement across the planning function. Customer Service Group In our Customer Service Group Team, we aim to offer the best customer service through our amazing people. Whether you're a frontline colleague speaking to a customer, or one of brilliant support people, you'll have the passion for creating great experiences for our people and our customers. We help connect our customers to the products and entertainment that they love, and as part of our fast-paced team, no two days are the same. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Livingston Watermark House Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Dunfermline We're just off Forth Road Bridge in a bustling business park 10 minutes from Rosyth train station. If you're not catching the train don't worry: there's plenty of secure onsite parking for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym, play a game of pool and make use of our handy corner shop. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." As a Lead Planning Analyst, you'll transform complex data into actionable insights that influence key stakeholders, thrive in fast-paced environments, and drive innovation through creative problem-solving. You'll collaborate across teams, mentor colleagues, and champion continuous improvement while building strong partnerships to deliver operational efficiencies. What you'll do : Deliver clear, actionable insights that drive strategic decision-making-optimising plans by leveraging available levers, tools, and data, and presenting well-balanced solutions with pros and cons where appropriate. Lead scenario planning in collaboration with planning teams and stakeholders to guide decisions and ensure optimal outcomes. Produce insightful outputs that deepen understanding and support informed, data-driven decisions across the business. Support cross-functional initiatives by stepping in to meet the evolving needs of the broader Planning function when required. Build and maintain strong, collaborative relationships between Planning, Operational teams and their stakeholders to ensure alignment and shared accountability. Proactively engage with stakeholders to understand their objectives, priorities, and change initiatives-providing analytical support to enable successful delivery. Provide indirect leadership across analyst teams in both Sky and Partner teams-offering coaching, feedback, and guidance to elevate performance and capability. What you'll bring : Ability to demonstrate a solid understanding and awareness of the planning cycle, including its key stages and processes, enabling effective contribution to planning activities and decision-making. Agile and adaptable, with the ability to apply analytical expertise across a variety of planning functions and evolving business needs. Exceptional communication skills, with the ability to translate complex data into clear, compelling insights and recommendations that influence both internal and external stakeholders. Demonstrates critical thinking and strong problem-solving skills, with the ability to assess situations quickly and make sound, data-informed decisions. Brings creativity and innovation to the forefront-challenging existing processes and identifying new ways to deliver value for customers, advisors, and the business. Takes initiative to identify opportunities, influence change, and contribute to continuous improvement across the planning function. Customer Service Group In our Customer Service Group Team, we aim to offer the best customer service through our amazing people. Whether you're a frontline colleague speaking to a customer, or one of brilliant support people, you'll have the passion for creating great experiences for our people and our customers. We help connect our customers to the products and entertainment that they love, and as part of our fast-paced team, no two days are the same. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Livingston Watermark House Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Dunfermline We're just off Forth Road Bridge in a bustling business park 10 minutes from Rosyth train station. If you're not catching the train don't worry: there's plenty of secure onsite parking for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym, play a game of pool and make use of our handy corner shop. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Recruiting now for a Part Time Customer Service Advisor to join a friendly team. About the Customer Service Advisor role: Monday to Friday - No weekends! Part time - 20 hours per week Working hours are 1pm - 5pm 12.21ph rising to 12.71ph in April 2026 Temp to permanent role Based in Stratton area (on main bus route) Duties for the Customer Service Advisor role: Ensure all calls and emails are responded to in a professional and timely manner, escalating to Team Leader where required Liaise with various parties including transport providers Liaise with other internal team members Entering information on two different customer record systems Dealing with transport and customer queries Entering information into reporting spreadsheets Build and maintain relationships with key customers Ensure procedures are adhered to in line with company policy and best practice Experience / Skills required for the Customer Service Advisor role: Good PC skills, including experience of Microsoft Office Excel, Word & Outlook Excellent interpersonal and active listening skills Clear communication skills and a strong command of the English language Strong attention to detail and articulate both verbally and written Ability to work independently Passionate about good customer service experience To be considered for the Customer Service Advisor role apply today!

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." As a Lead Planning Analyst, you'll transform complex data into actionable insights that influence key stakeholders, thrive in fast-paced environments, and drive innovation through creative problem-solving. You'll collaborate across teams, mentor colleagues, and champion continuous improvement while building strong partnerships to deliver operational efficiencies. What you'll do : Deliver clear, actionable insights that drive strategic decision-making-optimising plans by leveraging available levers, tools, and data, and presenting well-balanced solutions with pros and cons where appropriate. Lead scenario planning in collaboration with planning teams and stakeholders to guide decisions and ensure optimal outcomes. Produce insightful outputs that deepen understanding and support informed, data-driven decisions across the business. Support cross-functional initiatives by stepping in to meet the evolving needs of the broader Planning function when required. Build and maintain strong, collaborative relationships between Planning, Operational teams and their stakeholders to ensure alignment and shared accountability. Proactively engage with stakeholders to understand their objectives, priorities, and change initiatives-providing analytical support to enable successful delivery. Provide indirect leadership across analyst teams in both Sky and Partner teams-offering coaching, feedback, and guidance to elevate performance and capability. What you'll bring : Ability to demonstrate a solid understanding and awareness of the planning cycle, including its key stages and processes, enabling effective contribution to planning activities and decision-making. Agile and adaptable, with the ability to apply analytical expertise across a variety of planning functions and evolving business needs. Exceptional communication skills, with the ability to translate complex data into clear, compelling insights and recommendations that influence both internal and external stakeholders. Demonstrates critical thinking and strong problem-solving skills, with the ability to assess situations quickly and make sound, data-informed decisions. Brings creativity and innovation to the forefront-challenging existing processes and identifying new ways to deliver value for customers, advisors, and the business. Takes initiative to identify opportunities, influence change, and contribute to continuous improvement across the planning function. Customer Service Group In our Customer Service Group Team, we aim to offer the best customer service through our amazing people. Whether you're a frontline colleague speaking to a customer, or one of brilliant support people, you'll have the passion for creating great experiences for our people and our customers. We help connect our customers to the products and entertainment that they love, and as part of our fast-paced team, no two days are the same. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Livingston Watermark House Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Dunfermline We're just off Forth Road Bridge in a bustling business park 10 minutes from Rosyth train station. If you're not catching the train don't worry: there's plenty of secure onsite parking for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym, play a game of pool and make use of our handy corner shop. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." As a Lead Planning Analyst, you'll transform complex data into actionable insights that influence key stakeholders, thrive in fast-paced environments, and drive innovation through creative problem-solving. You'll collaborate across teams, mentor colleagues, and champion continuous improvement while building strong partnerships to deliver operational efficiencies. What you'll do : Deliver clear, actionable insights that drive strategic decision-making-optimising plans by leveraging available levers, tools, and data, and presenting well-balanced solutions with pros and cons where appropriate. Lead scenario planning in collaboration with planning teams and stakeholders to guide decisions and ensure optimal outcomes. Produce insightful outputs that deepen understanding and support informed, data-driven decisions across the business. Support cross-functional initiatives by stepping in to meet the evolving needs of the broader Planning function when required. Build and maintain strong, collaborative relationships between Planning, Operational teams and their stakeholders to ensure alignment and shared accountability. Proactively engage with stakeholders to understand their objectives, priorities, and change initiatives-providing analytical support to enable successful delivery. Provide indirect leadership across analyst teams in both Sky and Partner teams-offering coaching, feedback, and guidance to elevate performance and capability. What you'll bring : Ability to demonstrate a solid understanding and awareness of the planning cycle, including its key stages and processes, enabling effective contribution to planning activities and decision-making. Agile and adaptable, with the ability to apply analytical expertise across a variety of planning functions and evolving business needs. Exceptional communication skills, with the ability to translate complex data into clear, compelling insights and recommendations that influence both internal and external stakeholders. Demonstrates critical thinking and strong problem-solving skills, with the ability to assess situations quickly and make sound, data-informed decisions. Brings creativity and innovation to the forefront-challenging existing processes and identifying new ways to deliver value for customers, advisors, and the business. Takes initiative to identify opportunities, influence change, and contribute to continuous improvement across the planning function. Customer Service Group In our Customer Service Group Team, we aim to offer the best customer service through our amazing people. Whether you're a frontline colleague speaking to a customer, or one of brilliant support people, you'll have the passion for creating great experiences for our people and our customers. We help connect our customers to the products and entertainment that they love, and as part of our fast-paced team, no two days are the same. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Livingston Watermark House Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Dunfermline We're just off Forth Road Bridge in a bustling business park 10 minutes from Rosyth train station. If you're not catching the train don't worry: there's plenty of secure onsite parking for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym, play a game of pool and make use of our handy corner shop. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." As a Lead Planning Analyst, you'll transform complex data into actionable insights that influence key stakeholders, thrive in fast-paced environments, and drive innovation through creative problem-solving. You'll collaborate across teams, mentor colleagues, and champion continuous improvement while building strong partnerships to deliver operational efficiencies. What you'll do : Deliver clear, actionable insights that drive strategic decision-making-optimising plans by leveraging available levers, tools, and data, and presenting well-balanced solutions with pros and cons where appropriate. Lead scenario planning in collaboration with planning teams and stakeholders to guide decisions and ensure optimal outcomes. Produce insightful outputs that deepen understanding and support informed, data-driven decisions across the business. Support cross-functional initiatives by stepping in to meet the evolving needs of the broader Planning function when required. Build and maintain strong, collaborative relationships between Planning, Operational teams and their stakeholders to ensure alignment and shared accountability. Proactively engage with stakeholders to understand their objectives, priorities, and change initiatives-providing analytical support to enable successful delivery. Provide indirect leadership across analyst teams in both Sky and Partner teams-offering coaching, feedback, and guidance to elevate performance and capability. What you'll bring : Ability to demonstrate a solid understanding and awareness of the planning cycle, including its key stages and processes, enabling effective contribution to planning activities and decision-making. Agile and adaptable, with the ability to apply analytical expertise across a variety of planning functions and evolving business needs. Exceptional communication skills, with the ability to translate complex data into clear, compelling insights and recommendations that influence both internal and external stakeholders. Demonstrates critical thinking and strong problem-solving skills, with the ability to assess situations quickly and make sound, data-informed decisions. Brings creativity and innovation to the forefront-challenging existing processes and identifying new ways to deliver value for customers, advisors, and the business. Takes initiative to identify opportunities, influence change, and contribute to continuous improvement across the planning function. Customer Service Group In our Customer Service Group Team, we aim to offer the best customer service through our amazing people. Whether you're a frontline colleague speaking to a customer, or one of brilliant support people, you'll have the passion for creating great experiences for our people and our customers. We help connect our customers to the products and entertainment that they love, and as part of our fast-paced team, no two days are the same. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Livingston Watermark House Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Dunfermline We're just off Forth Road Bridge in a bustling business park 10 minutes from Rosyth train station. If you're not catching the train don't worry: there's plenty of secure onsite parking for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym, play a game of pool and make use of our handy corner shop. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons As a firm our focus on delivering quality audit work for the benefit of the public interest is our key priority. Our Audit teams are essential, not just to BDO, but to the whole economy. With specialist knowledge of sectors, markets and geographies; our auditors have the business understanding necessary to deliver the high quality and robust audits that companies and their stakeholders can trust. As part of our Audit team, you'll receive the support you need to reach your potential. From completing professional qualifications to developing new skills and exploring different learning opportunities, you'll join a friendly and diverse team whose work really matters. Use your skills to build a career in Audit at BDO. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone who is comfortable working pro-actively and, managing your own tasks, as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. You'll be someone with: Qualified ACA/ACCA/ICAS Qualified or overseas equivalent. Educated up to degree level or CTS. Experience supervising and coaching junior members of staff on site. Working knowledge of UK and International GAAS, IFRS, UK GAAP and Financial Reporting requirements. Working knowledge of firm services, issues regarding advice, and regulation and compliance, including anti-money laundering. Demonstrable knowledge of current economic and market trends. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.

Commercial Asset Manager London £65,000 - £75,000 per annum An established and privately owned Property Company (PropCo) with a diverse £700m mixed-use portfolio spanning high-end residential, commercial offices, and industrial assets is seeking an experienced Property Manager to join their team. This is an excellent opportunity to play a key role in managing a high-value, varied portfolio where you'll have genuine responsibility for lease events, tenant relationships, service charge management, and compliance across a range of property types. Key Responsibilities - Proactively monitor, negotiate and manage tenants' lease events including rent reviews, break clauses and lease expiries. - Interpret and apply standard commercial lease terms accurately from lease documentation. - Instruct and manage letting agents for vacant commercial properties. - Review, negotiate and agree Heads of Terms (HOTs) with prospective tenants via instructed agents. - Maintain up-to-date property data on central systems covering leases, service charges and insurance. - Review tenant rent statements, investigating any discrepancies or variances. - Lead annual insurance renewals to ensure best value and oversee billing and recovery of insurance premiums. - Manage insurance claims and instruct county court proceedings, including post-judgment recovery actions. - Handle all applications for consent, including alterations, assignments and under lettings. - Minimise vacant property costs through effective management of business rates and utilities. - Ensure full block/building compliance, including statutory audits for H&S, fire, asbestos, and water risk assessments. - Liaise with the VOA on business rates matters and appeals. - Prepare and approve service charge budgets, demands, and apportionments. - Oversee Section 20 procedures for long-term service contracts and major works (where applicable). - Ensure effective communication of projects and works to residential and commercial tenants. About You You will have a solid background in commercial property management ideally within a mixed-use environment and a strong understanding of lease management, service charges, and compliance frameworks. You'll be proactive, commercially minded, and comfortable liaising with tenants, contractors, and professional advisors.

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." As a Lead Planning Analyst, you'll transform complex data into actionable insights that influence key stakeholders, thrive in fast-paced environments, and drive innovation through creative problem-solving. You'll collaborate across teams, mentor colleagues, and champion continuous improvement while building strong partnerships to deliver operational efficiencies. What you'll do : Deliver clear, actionable insights that drive strategic decision-making-optimising plans by leveraging available levers, tools, and data, and presenting well-balanced solutions with pros and cons where appropriate. Lead scenario planning in collaboration with planning teams and stakeholders to guide decisions and ensure optimal outcomes. Produce insightful outputs that deepen understanding and support informed, data-driven decisions across the business. Support cross-functional initiatives by stepping in to meet the evolving needs of the broader Planning function when required. Build and maintain strong, collaborative relationships between Planning, Operational teams and their stakeholders to ensure alignment and shared accountability. Proactively engage with stakeholders to understand their objectives, priorities, and change initiatives-providing analytical support to enable successful delivery. Provide indirect leadership across analyst teams in both Sky and Partner teams-offering coaching, feedback, and guidance to elevate performance and capability. What you'll bring : Ability to demonstrate a solid understanding and awareness of the planning cycle, including its key stages and processes, enabling effective contribution to planning activities and decision-making. Agile and adaptable, with the ability to apply analytical expertise across a variety of planning functions and evolving business needs. Exceptional communication skills, with the ability to translate complex data into clear, compelling insights and recommendations that influence both internal and external stakeholders. Demonstrates critical thinking and strong problem-solving skills, with the ability to assess situations quickly and make sound, data-informed decisions. Brings creativity and innovation to the forefront-challenging existing processes and identifying new ways to deliver value for customers, advisors, and the business. Takes initiative to identify opportunities, influence change, and contribute to continuous improvement across the planning function. Customer Service Group In our Customer Service Group Team, we aim to offer the best customer service through our amazing people. Whether you're a frontline colleague speaking to a customer, or one of brilliant support people, you'll have the passion for creating great experiences for our people and our customers. We help connect our customers to the products and entertainment that they love, and as part of our fast-paced team, no two days are the same. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Livingston Watermark House Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Dunfermline We're just off Forth Road Bridge in a bustling business park 10 minutes from Rosyth train station. If you're not catching the train don't worry: there's plenty of secure onsite parking for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym, play a game of pool and make use of our handy corner shop. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." As a Lead Planning Analyst, you'll transform complex data into actionable insights that influence key stakeholders, thrive in fast-paced environments, and drive innovation through creative problem-solving. You'll collaborate across teams, mentor colleagues, and champion continuous improvement while building strong partnerships to deliver operational efficiencies. What you'll do : Deliver clear, actionable insights that drive strategic decision-making-optimising plans by leveraging available levers, tools, and data, and presenting well-balanced solutions with pros and cons where appropriate. Lead scenario planning in collaboration with planning teams and stakeholders to guide decisions and ensure optimal outcomes. Produce insightful outputs that deepen understanding and support informed, data-driven decisions across the business. Support cross-functional initiatives by stepping in to meet the evolving needs of the broader Planning function when required. Build and maintain strong, collaborative relationships between Planning, Operational teams and their stakeholders to ensure alignment and shared accountability. Proactively engage with stakeholders to understand their objectives, priorities, and change initiatives-providing analytical support to enable successful delivery. Provide indirect leadership across analyst teams in both Sky and Partner teams-offering coaching, feedback, and guidance to elevate performance and capability. What you'll bring : Ability to demonstrate a solid understanding and awareness of the planning cycle, including its key stages and processes, enabling effective contribution to planning activities and decision-making. Agile and adaptable, with the ability to apply analytical expertise across a variety of planning functions and evolving business needs. Exceptional communication skills, with the ability to translate complex data into clear, compelling insights and recommendations that influence both internal and external stakeholders. Demonstrates critical thinking and strong problem-solving skills, with the ability to assess situations quickly and make sound, data-informed decisions. Brings creativity and innovation to the forefront-challenging existing processes and identifying new ways to deliver value for customers, advisors, and the business. Takes initiative to identify opportunities, influence change, and contribute to continuous improvement across the planning function. Customer Service Group In our Customer Service Group Team, we aim to offer the best customer service through our amazing people. Whether you're a frontline colleague speaking to a customer, or one of brilliant support people, you'll have the passion for creating great experiences for our people and our customers. We help connect our customers to the products and entertainment that they love, and as part of our fast-paced team, no two days are the same. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Livingston Watermark House Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Dunfermline We're just off Forth Road Bridge in a bustling business park 10 minutes from Rosyth train station. If you're not catching the train don't worry: there's plenty of secure onsite parking for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym, play a game of pool and make use of our handy corner shop. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." As a Lead Planning Analyst, you'll transform complex data into actionable insights that influence key stakeholders, thrive in fast-paced environments, and drive innovation through creative problem-solving. You'll collaborate across teams, mentor colleagues, and champion continuous improvement while building strong partnerships to deliver operational efficiencies. What you'll do : Deliver clear, actionable insights that drive strategic decision-making-optimising plans by leveraging available levers, tools, and data, and presenting well-balanced solutions with pros and cons where appropriate. Lead scenario planning in collaboration with planning teams and stakeholders to guide decisions and ensure optimal outcomes. Produce insightful outputs that deepen understanding and support informed, data-driven decisions across the business. Support cross-functional initiatives by stepping in to meet the evolving needs of the broader Planning function when required. Build and maintain strong, collaborative relationships between Planning, Operational teams and their stakeholders to ensure alignment and shared accountability. Proactively engage with stakeholders to understand their objectives, priorities, and change initiatives-providing analytical support to enable successful delivery. Provide indirect leadership across analyst teams in both Sky and Partner teams-offering coaching, feedback, and guidance to elevate performance and capability. What you'll bring : Ability to demonstrate a solid understanding and awareness of the planning cycle, including its key stages and processes, enabling effective contribution to planning activities and decision-making. Agile and adaptable, with the ability to apply analytical expertise across a variety of planning functions and evolving business needs. Exceptional communication skills, with the ability to translate complex data into clear, compelling insights and recommendations that influence both internal and external stakeholders. Demonstrates critical thinking and strong problem-solving skills, with the ability to assess situations quickly and make sound, data-informed decisions. Brings creativity and innovation to the forefront-challenging existing processes and identifying new ways to deliver value for customers, advisors, and the business. Takes initiative to identify opportunities, influence change, and contribute to continuous improvement across the planning function. Customer Service Group In our Customer Service Group Team, we aim to offer the best customer service through our amazing people. Whether you're a frontline colleague speaking to a customer, or one of brilliant support people, you'll have the passion for creating great experiences for our people and our customers. We help connect our customers to the products and entertainment that they love, and as part of our fast-paced team, no two days are the same. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Livingston Watermark House Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Dunfermline We're just off Forth Road Bridge in a bustling business park 10 minutes from Rosyth train station. If you're not catching the train don't worry: there's plenty of secure onsite parking for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym, play a game of pool and make use of our handy corner shop. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Customer Service Executive Location: Bedford Salary: GBP28,000 - GBP30,000 per year Hours: Monday - Thursday, 9am - 5pm. Fridays, 9am - 3pm. Job type: Full-time, permanent Bridge Recruitment is helping one of our well-established clients recruit for an experienced Customer Service Executive to join their ever-expanding team. Responsibilities of the Customer Service Executive: Process and manage sales orders received via email through the business process, ensuring that we achieve our scheduled despatch dates. Provide accurate and timely communication with customers particularly ensuring all purchase orders, including schedule updates, are confirmed in line with our target response time. Handle incoming telephone and email enquiries and respond to requests for information such as order progress, product pricing and product availability. Quickly identify situations that require specialist information and re-direct customers accordingly. Embrace the business's complaints process by proactively managing customer complaints and taking appropriate action to resolve issues while providing outstanding customer support. Work with a variety of both internal and external customer IT systems to support management of the sales order process. Interpret system generated reports and take appropriate action to manage exceptions. Maintain digital filing records of all sales order, billing, shipping and customs documentation. Provide continuous maintenance of our customer database to ensure all records are current. Ensure effective and positive relationship management within the Customer Services team, with other departments within the business, as well as with partner organisations and external service providers. Will need to work closely with planning/production to achieve due dates to relay back to the customer. Provide general administrative support such as emailing, mailing, photocopying, information storage and printing. Adhere to existing working practices, methods, procedures, undertake relevant training and development activities and to respond positively to new and alternative systems. Update customers with shipping notifications and tracking numbers as orders ship. Raising and printing of delivery notes to give to dispatch to add to outgoing orders. If you feel like you meet the above criteria for the Customer Service Executive role, then please apply now!

Job description Customer Experience Specialist Are you great with people and love solving problems? We're looking for a Customer Experience Specialist to join our friendly team! This is a fast-paced role where no two days are the same - perfect for someone who's organised, positive, and enjoys helping others. What you'll be doing: Chatting with customers via phone and email Taking orders, giving delivery updates, and checking product availability Offering alternative solutions when needed Managing your own group of customer accounts Working with other teams (like distribution and procurement) to keep everything running smoothly Sorting returns, complaints, and delivery issues Creating quotes, processing payments, and handling sample requests Keeping customer info and orders up to date in our system (NetSuite) What we're looking for: At least 1 year of office based customer service experience Confident using Excel and PowerPoint Great attention to detail and strong organisation skills A clear communicator who's friendly and professional Someone who's calm under pressure and able to juggle tasks A team player who's also happy working independently Flexible and ready to adapt when things get busy or change Why work with us? We're a supportive, down-to-earth team that values each other. We offer full training, opportunities to grow, and a great working environment. If you're looking for a role where you can make a difference and enjoy what you do - we'd love to hear from you. Job Types: Full-time, Permanent Pay: 26,000.00- 28,000.00 per year

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." As a Lead Planning Analyst, you'll transform complex data into actionable insights that influence key stakeholders, thrive in fast-paced environments, and drive innovation through creative problem-solving. You'll collaborate across teams, mentor colleagues, and champion continuous improvement while building strong partnerships to deliver operational efficiencies. What you'll do : Deliver clear, actionable insights that drive strategic decision-making-optimising plans by leveraging available levers, tools, and data, and presenting well-balanced solutions with pros and cons where appropriate. Lead scenario planning in collaboration with planning teams and stakeholders to guide decisions and ensure optimal outcomes. Produce insightful outputs that deepen understanding and support informed, data-driven decisions across the business. Support cross-functional initiatives by stepping in to meet the evolving needs of the broader Planning function when required. Build and maintain strong, collaborative relationships between Planning, Operational teams and their stakeholders to ensure alignment and shared accountability. Proactively engage with stakeholders to understand their objectives, priorities, and change initiatives-providing analytical support to enable successful delivery. Provide indirect leadership across analyst teams in both Sky and Partner teams-offering coaching, feedback, and guidance to elevate performance and capability. What you'll bring : Ability to demonstrate a solid understanding and awareness of the planning cycle, including its key stages and processes, enabling effective contribution to planning activities and decision-making. Agile and adaptable, with the ability to apply analytical expertise across a variety of planning functions and evolving business needs. Exceptional communication skills, with the ability to translate complex data into clear, compelling insights and recommendations that influence both internal and external stakeholders. Demonstrates critical thinking and strong problem-solving skills, with the ability to assess situations quickly and make sound, data-informed decisions. Brings creativity and innovation to the forefront-challenging existing processes and identifying new ways to deliver value for customers, advisors, and the business. Takes initiative to identify opportunities, influence change, and contribute to continuous improvement across the planning function. Customer Service Group In our Customer Service Group Team, we aim to offer the best customer service through our amazing people. Whether you're a frontline colleague speaking to a customer, or one of brilliant support people, you'll have the passion for creating great experiences for our people and our customers. We help connect our customers to the products and entertainment that they love, and as part of our fast-paced team, no two days are the same. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Livingston Watermark House Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Dunfermline We're just off Forth Road Bridge in a bustling business park 10 minutes from Rosyth train station. If you're not catching the train don't worry: there's plenty of secure onsite parking for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym, play a game of pool and make use of our handy corner shop. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." As a Lead Planning Analyst, you'll transform complex data into actionable insights that influence key stakeholders, thrive in fast-paced environments, and drive innovation through creative problem-solving. You'll collaborate across teams, mentor colleagues, and champion continuous improvement while building strong partnerships to deliver operational efficiencies. What you'll do : Deliver clear, actionable insights that drive strategic decision-making-optimising plans by leveraging available levers, tools, and data, and presenting well-balanced solutions with pros and cons where appropriate. Lead scenario planning in collaboration with planning teams and stakeholders to guide decisions and ensure optimal outcomes. Produce insightful outputs that deepen understanding and support informed, data-driven decisions across the business. Support cross-functional initiatives by stepping in to meet the evolving needs of the broader Planning function when required. Build and maintain strong, collaborative relationships between Planning, Operational teams and their stakeholders to ensure alignment and shared accountability. Proactively engage with stakeholders to understand their objectives, priorities, and change initiatives-providing analytical support to enable successful delivery. Provide indirect leadership across analyst teams in both Sky and Partner teams-offering coaching, feedback, and guidance to elevate performance and capability. What you'll bring : Ability to demonstrate a solid understanding and awareness of the planning cycle, including its key stages and processes, enabling effective contribution to planning activities and decision-making. Agile and adaptable, with the ability to apply analytical expertise across a variety of planning functions and evolving business needs. Exceptional communication skills, with the ability to translate complex data into clear, compelling insights and recommendations that influence both internal and external stakeholders. Demonstrates critical thinking and strong problem-solving skills, with the ability to assess situations quickly and make sound, data-informed decisions. Brings creativity and innovation to the forefront-challenging existing processes and identifying new ways to deliver value for customers, advisors, and the business. Takes initiative to identify opportunities, influence change, and contribute to continuous improvement across the planning function. Customer Service Group In our Customer Service Group Team, we aim to offer the best customer service through our amazing people. Whether you're a frontline colleague speaking to a customer, or one of brilliant support people, you'll have the passion for creating great experiences for our people and our customers. We help connect our customers to the products and entertainment that they love, and as part of our fast-paced team, no two days are the same. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Livingston Watermark House Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Dunfermline We're just off Forth Road Bridge in a bustling business park 10 minutes from Rosyth train station. If you're not catching the train don't worry: there's plenty of secure onsite parking for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym, play a game of pool and make use of our handy corner shop. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." As a Lead Planning Analyst, you'll transform complex data into actionable insights that influence key stakeholders, thrive in fast-paced environments, and drive innovation through creative problem-solving. You'll collaborate across teams, mentor colleagues, and champion continuous improvement while building strong partnerships to deliver operational efficiencies. What you'll do : Deliver clear, actionable insights that drive strategic decision-making-optimising plans by leveraging available levers, tools, and data, and presenting well-balanced solutions with pros and cons where appropriate. Lead scenario planning in collaboration with planning teams and stakeholders to guide decisions and ensure optimal outcomes. Produce insightful outputs that deepen understanding and support informed, data-driven decisions across the business. Support cross-functional initiatives by stepping in to meet the evolving needs of the broader Planning function when required. Build and maintain strong, collaborative relationships between Planning, Operational teams and their stakeholders to ensure alignment and shared accountability. Proactively engage with stakeholders to understand their objectives, priorities, and change initiatives-providing analytical support to enable successful delivery. Provide indirect leadership across analyst teams in both Sky and Partner teams-offering coaching, feedback, and guidance to elevate performance and capability. What you'll bring : Ability to demonstrate a solid understanding and awareness of the planning cycle, including its key stages and processes, enabling effective contribution to planning activities and decision-making. Agile and adaptable, with the ability to apply analytical expertise across a variety of planning functions and evolving business needs. Exceptional communication skills, with the ability to translate complex data into clear, compelling insights and recommendations that influence both internal and external stakeholders. Demonstrates critical thinking and strong problem-solving skills, with the ability to assess situations quickly and make sound, data-informed decisions. Brings creativity and innovation to the forefront-challenging existing processes and identifying new ways to deliver value for customers, advisors, and the business. Takes initiative to identify opportunities, influence change, and contribute to continuous improvement across the planning function. Customer Service Group In our Customer Service Group Team, we aim to offer the best customer service through our amazing people. Whether you're a frontline colleague speaking to a customer, or one of brilliant support people, you'll have the passion for creating great experiences for our people and our customers. We help connect our customers to the products and entertainment that they love, and as part of our fast-paced team, no two days are the same. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Livingston Watermark House Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Dunfermline We're just off Forth Road Bridge in a bustling business park 10 minutes from Rosyth train station. If you're not catching the train don't worry: there's plenty of secure onsite parking for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym, play a game of pool and make use of our handy corner shop. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.