HR Advisor Are you passionate about human resources and looking for a challenging and impactful role? Our Solihull based client is looking for a HR Advisor to join their team to cover a 12-15 month period. Your role is pivotal in ensuring that company policies and procedures are consistently followed, and you'll achieve this through building strong relationships and maintaining open lines of communication with the managers across the business. The HR Advisor also plays a pivotal role in the management and delivery of projects which support the HR strategy and objectives, as well as delivering projects and improvements for managers in their business areas. As a HR Advisor you will need to have/be: Previous work experience within a specific HR environment, in the same or similar generalist HR role A thorough understanding of HR processes and procedures Knowledge of employment legislation and its application Excellent IT skills, being fully conversant with software packages such as Word, Excel, PowerPoint and Outlook Experience in analysing data and producing reports Excellent planning and organisational skills Approachable and proactive in the way you carry out your work. High degree of confidentiality and experience in managing sensitive information Ability to manage and coordinate changing priorities, understand 'what good looks like', and capable of multi-tasking Ability to demonstrate strong communication skills and liaise with all members of the business, including Senior Managers Ability to work independently and as part of a team, sharing and demonstrating ideas of good practice Details: Salary: 30, 000 Working Hours: Monday-Friday, 37.5 hours per week Location: Solihull Duration: 12-15 months Role of a HR Advisor: Manage and support line managers and the business on day-to-day employee relations issues in line with company policy and legislation, minimizing risk to the business. Take a proactive approach to building strong and credible relationships within designated business areas, this involves attending relevant meetings to understand the business areas and what their challenges are. Assist the HR Manager in delivering the people strategy e.g., L&D activities, Succession Planning and Appraisals Acting as HR representative in all formal meetings (e.g., capability, grievance, disciplinary) and acting as coaching partner to line manager throughout the whole process End to end management of recruitment and selection projects Take a proactive approach to suggesting updates to policies and procedures as and when updates or case law become apparent Suggest ways the HR function and business can continually develop by keeping up to date with HR legislation changes Produce quarterly board reports, providing the board with detailed analysis of the data and the appropriate actions to be taken Manage the employee benefits, benchmarking and building proposals for new benefits. Promote the culture and values that foster a positive Employee Relations environment and ensure fair and respectful treatment of all employees Work closely with our other sites around the UK, occasional visits will be required. Benefits of working as a HR Advisor: 25 days holiday plus Bank Holidays Secure free parking Subsidised canteen Private Medical Insurance BUPA Cash Plan Pension (salary sacrifice scheme, employee contribution 4% employer 8%) Death in service
Mar 08, 2026
Contractor
HR Advisor Are you passionate about human resources and looking for a challenging and impactful role? Our Solihull based client is looking for a HR Advisor to join their team to cover a 12-15 month period. Your role is pivotal in ensuring that company policies and procedures are consistently followed, and you'll achieve this through building strong relationships and maintaining open lines of communication with the managers across the business. The HR Advisor also plays a pivotal role in the management and delivery of projects which support the HR strategy and objectives, as well as delivering projects and improvements for managers in their business areas. As a HR Advisor you will need to have/be: Previous work experience within a specific HR environment, in the same or similar generalist HR role A thorough understanding of HR processes and procedures Knowledge of employment legislation and its application Excellent IT skills, being fully conversant with software packages such as Word, Excel, PowerPoint and Outlook Experience in analysing data and producing reports Excellent planning and organisational skills Approachable and proactive in the way you carry out your work. High degree of confidentiality and experience in managing sensitive information Ability to manage and coordinate changing priorities, understand 'what good looks like', and capable of multi-tasking Ability to demonstrate strong communication skills and liaise with all members of the business, including Senior Managers Ability to work independently and as part of a team, sharing and demonstrating ideas of good practice Details: Salary: 30, 000 Working Hours: Monday-Friday, 37.5 hours per week Location: Solihull Duration: 12-15 months Role of a HR Advisor: Manage and support line managers and the business on day-to-day employee relations issues in line with company policy and legislation, minimizing risk to the business. Take a proactive approach to building strong and credible relationships within designated business areas, this involves attending relevant meetings to understand the business areas and what their challenges are. Assist the HR Manager in delivering the people strategy e.g., L&D activities, Succession Planning and Appraisals Acting as HR representative in all formal meetings (e.g., capability, grievance, disciplinary) and acting as coaching partner to line manager throughout the whole process End to end management of recruitment and selection projects Take a proactive approach to suggesting updates to policies and procedures as and when updates or case law become apparent Suggest ways the HR function and business can continually develop by keeping up to date with HR legislation changes Produce quarterly board reports, providing the board with detailed analysis of the data and the appropriate actions to be taken Manage the employee benefits, benchmarking and building proposals for new benefits. Promote the culture and values that foster a positive Employee Relations environment and ensure fair and respectful treatment of all employees Work closely with our other sites around the UK, occasional visits will be required. Benefits of working as a HR Advisor: 25 days holiday plus Bank Holidays Secure free parking Subsidised canteen Private Medical Insurance BUPA Cash Plan Pension (salary sacrifice scheme, employee contribution 4% employer 8%) Death in service
Customer Service Advisor Glenfield, Leicester £26,000 - £29,000 per annum Monday to Friday 7:30am - 3:30pm. Immediate Start This role is ideally suited to a Customer Service Advisor who is available to start immediately or within a week and who enjoys delivering high standards of service while managing a variety of customer enquiries. The successful Customer Service Advisor will play a key role in ensuring customers receive a responsive, professional and solutions-focused service. Working within a supportive team environment, the Customer Service Advisor will manage incoming enquiries, resolve issues efficiently and liaise with internal departments to ensure a smooth end-to-end customer experience. As a Customer Service Advisor, responsibilities will include: Acting as the first point of contact for customers via telephone and email Handling customer enquiries relating to accounts, orders and general queries Providing accurate and timely responses to customer requests in line with response time targets Resolving customer issues efficiently while maintaining a positive customer experience Liaising with internal departments to ensure effective end-to-end solutions Processing customer requests and requirements in a timely and accurate manner Maintaining accurate records of customer interactions and correspondence Collating data for customer updates and internal reporting Identifying potential sales opportunities and proactively creating new leads where appropriate Ensuring all customer orders, documentation and communications are correctly recorded and filed The successful Customer Service Advisor will demonstrate: Previous experience in a customer service or customer care position Excellent communication skills, both written and verbal A confident and professional telephone manner Strong organisational skills with the ability to prioritise tasks effectively The ability to multitask within a fast-paced environment A proactive and problem-solving mindset Strong attention to detail and accuracy Good IT and computer literacy As the Customer Service Advisor you will receive: Salary: £26,000 - £29,000 depending on experience Location: Glenfield, Leicester (office-based) Working hours: Monday to Friday, 7:30am - 3:30pm Candidates must be available to start immediately or at very short notice If you are an experienced Customer Service Advisor looking for your next opportunity and are available to start immediately, this could be an excellent opportunity to join a busy and supportive team environment. Apply now to learn more about this Customer Service Advisor opportunity.
Mar 08, 2026
Full time
Customer Service Advisor Glenfield, Leicester £26,000 - £29,000 per annum Monday to Friday 7:30am - 3:30pm. Immediate Start This role is ideally suited to a Customer Service Advisor who is available to start immediately or within a week and who enjoys delivering high standards of service while managing a variety of customer enquiries. The successful Customer Service Advisor will play a key role in ensuring customers receive a responsive, professional and solutions-focused service. Working within a supportive team environment, the Customer Service Advisor will manage incoming enquiries, resolve issues efficiently and liaise with internal departments to ensure a smooth end-to-end customer experience. As a Customer Service Advisor, responsibilities will include: Acting as the first point of contact for customers via telephone and email Handling customer enquiries relating to accounts, orders and general queries Providing accurate and timely responses to customer requests in line with response time targets Resolving customer issues efficiently while maintaining a positive customer experience Liaising with internal departments to ensure effective end-to-end solutions Processing customer requests and requirements in a timely and accurate manner Maintaining accurate records of customer interactions and correspondence Collating data for customer updates and internal reporting Identifying potential sales opportunities and proactively creating new leads where appropriate Ensuring all customer orders, documentation and communications are correctly recorded and filed The successful Customer Service Advisor will demonstrate: Previous experience in a customer service or customer care position Excellent communication skills, both written and verbal A confident and professional telephone manner Strong organisational skills with the ability to prioritise tasks effectively The ability to multitask within a fast-paced environment A proactive and problem-solving mindset Strong attention to detail and accuracy Good IT and computer literacy As the Customer Service Advisor you will receive: Salary: £26,000 - £29,000 depending on experience Location: Glenfield, Leicester (office-based) Working hours: Monday to Friday, 7:30am - 3:30pm Candidates must be available to start immediately or at very short notice If you are an experienced Customer Service Advisor looking for your next opportunity and are available to start immediately, this could be an excellent opportunity to join a busy and supportive team environment. Apply now to learn more about this Customer Service Advisor opportunity.
A dedicated veterinary practice in the UK is seeking a Client Care Advisor who will be the first point of contact for clients. You will assist with bookings, answer questions, and support the team with administrative tasks while ensuring a smooth and caring experience for pet owners. The ideal candidate will have experience in customer service and possess excellent communication skills. You will join a supportive team that values a positive work environment and the well-being of both staff and pets.
Mar 08, 2026
Full time
A dedicated veterinary practice in the UK is seeking a Client Care Advisor who will be the first point of contact for clients. You will assist with bookings, answer questions, and support the team with administrative tasks while ensuring a smooth and caring experience for pet owners. The ideal candidate will have experience in customer service and possess excellent communication skills. You will join a supportive team that values a positive work environment and the well-being of both staff and pets.
We are looking for an Anti SocialBehaviour Officer to join our Housing Team in Oxfordshire, to contribute to developing a safe and inclusive community for our customers. In this busy role you'll balancing your housing knowledge with tackling all forms of hate crime, nuisance and anti-social behaviour. You'll manage your own caseload and build effective working relationships with external agencies, including the police and legal advisors. You'll make a big difference to people's lives within an experienced, supportive and supported team. What you'll need: You'll have previous experience of anti-social behaviour related housing management services or be able to demonstrate transferable skills and experience from a similar type of customer facing role. Experience of dealing with challenging behaviour and resolving conflict. Knowledge of safeguarding, mental health and the process of going to court. The ability to be self motivated and highly organised. Strong IT skills including MS Office. The ability to establish, develop and maintain effective working relationships with all work colleagues, contractors and partnering agencies. What you need to know: This is a hybrid role where you'll working in the Newbury office two days a week. The role is permanent, and you'll be working full time. The starting salary is £32,000 - £40,000 depending on your experience. You'll need to be happy to travel with a full driving licence and access to your own transport to support the customers in your area. A basic DBS check will be completed if you are successful. As a part of the SNG team some of your benefits will include: 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days) Chance to buy or sell holiday as part of our flexible benefits package 3 additional Wellbeing days and 2 paid volunteering days Generous matched pension scheme up to 12% and Life cover at 4x salary Enhanced maternity/adoption pay Enhanced paternity pay - 6 weeks full pay (after 26 weeks' service) Options for private medical insurance, dental insurance and critical illness cover Wellbeing discounts, including Gym Memberships and access to a 24/7 virtual GP services If you are a looking for a demanding and interesting new role where you'll work collaboratively to make a real difference to our communities, we would like to hear from you.
Mar 08, 2026
Full time
We are looking for an Anti SocialBehaviour Officer to join our Housing Team in Oxfordshire, to contribute to developing a safe and inclusive community for our customers. In this busy role you'll balancing your housing knowledge with tackling all forms of hate crime, nuisance and anti-social behaviour. You'll manage your own caseload and build effective working relationships with external agencies, including the police and legal advisors. You'll make a big difference to people's lives within an experienced, supportive and supported team. What you'll need: You'll have previous experience of anti-social behaviour related housing management services or be able to demonstrate transferable skills and experience from a similar type of customer facing role. Experience of dealing with challenging behaviour and resolving conflict. Knowledge of safeguarding, mental health and the process of going to court. The ability to be self motivated and highly organised. Strong IT skills including MS Office. The ability to establish, develop and maintain effective working relationships with all work colleagues, contractors and partnering agencies. What you need to know: This is a hybrid role where you'll working in the Newbury office two days a week. The role is permanent, and you'll be working full time. The starting salary is £32,000 - £40,000 depending on your experience. You'll need to be happy to travel with a full driving licence and access to your own transport to support the customers in your area. A basic DBS check will be completed if you are successful. As a part of the SNG team some of your benefits will include: 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days) Chance to buy or sell holiday as part of our flexible benefits package 3 additional Wellbeing days and 2 paid volunteering days Generous matched pension scheme up to 12% and Life cover at 4x salary Enhanced maternity/adoption pay Enhanced paternity pay - 6 weeks full pay (after 26 weeks' service) Options for private medical insurance, dental insurance and critical illness cover Wellbeing discounts, including Gym Memberships and access to a 24/7 virtual GP services If you are a looking for a demanding and interesting new role where you'll work collaboratively to make a real difference to our communities, we would like to hear from you.
JOB TITLE: Senior Finance Manager DEPARTMENT: Finance LOCATION: United Kingdom (Hybrid) REPORTS TO: Director of Finance (UK) A. ROLE PURPOSE The Senior Finance Manager will support the Director of Finance, deputising where required and ensuring effective management of finance, accounting, and tax matters. The role acts as a key business partner, providing strategic financial support to the UK leadership team. B. KEY RESPONSIBILITIES Support daily accounting and month-, quarter-, and year-end close processes. Lead budgets, long-range plans, and rolling forecasts; own management reporting (MIS). Deliver insightful reporting, ad-hoc analysis, and portfolio-level P&L reviews. Support business cases, financial modelling, and commercial initiatives. Manage intercompany and related-party reporting with shared services. Support supply chain finance processes, including inventory and efficiency forecasting. Assist with corporation tax and transfer pricing alongside advisors. Prepare cash flow forecasts and advise on funding requirements. Complete balance sheet reconciliations (leases, accruals, tax provisions). Maintain strong financial controls and support audit processes. Contribute to integration and continuous process improvement initiatives. C. PERSON SPECIFICATION Audit Trained ACA or ACCA qualified with 2-3 years' PQE. Strong analytical skills with advanced Excel and ERP experience (SAP desirable). Excellent communication and stakeholder management skills. Proactive, resilient, and adaptable in a fast-paced environment. Experience in a regulated or manufacturing sector advantageous. CORE COMPETENCIES Strategic thinking, innovation, customer focus, talent development, results orientation, process excellence, collaboration, and stakeholder management. ADDITIONAL INFORMATION Some UK and international travel may be required. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data:
Mar 08, 2026
Full time
JOB TITLE: Senior Finance Manager DEPARTMENT: Finance LOCATION: United Kingdom (Hybrid) REPORTS TO: Director of Finance (UK) A. ROLE PURPOSE The Senior Finance Manager will support the Director of Finance, deputising where required and ensuring effective management of finance, accounting, and tax matters. The role acts as a key business partner, providing strategic financial support to the UK leadership team. B. KEY RESPONSIBILITIES Support daily accounting and month-, quarter-, and year-end close processes. Lead budgets, long-range plans, and rolling forecasts; own management reporting (MIS). Deliver insightful reporting, ad-hoc analysis, and portfolio-level P&L reviews. Support business cases, financial modelling, and commercial initiatives. Manage intercompany and related-party reporting with shared services. Support supply chain finance processes, including inventory and efficiency forecasting. Assist with corporation tax and transfer pricing alongside advisors. Prepare cash flow forecasts and advise on funding requirements. Complete balance sheet reconciliations (leases, accruals, tax provisions). Maintain strong financial controls and support audit processes. Contribute to integration and continuous process improvement initiatives. C. PERSON SPECIFICATION Audit Trained ACA or ACCA qualified with 2-3 years' PQE. Strong analytical skills with advanced Excel and ERP experience (SAP desirable). Excellent communication and stakeholder management skills. Proactive, resilient, and adaptable in a fast-paced environment. Experience in a regulated or manufacturing sector advantageous. CORE COMPETENCIES Strategic thinking, innovation, customer focus, talent development, results orientation, process excellence, collaboration, and stakeholder management. ADDITIONAL INFORMATION Some UK and international travel may be required. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data:
Category: Economic Growth and Development Contract type: Fixed term Working hours: 36 hours per week Posted on: 17 February 2026 Directorate: PLACE Location: Woodhatch Place, 11 Cockshot Hill, Reigate, RH2 8EF Description This role has asalary of £41,585 per annum, based on a 36 hour working week. This is afixed term contract until 31st March 2027, with the possibility of extension subject to ongoing programme funding in 2027/28 and beyond. This is a unique opportunity to help shape the future of the South East's manufacturing economy. Join our dedicated Economy and Growth Team and play a pivotal role in delivering the Made Smarter Adoption programme across the region. If you are an organised, relationship driven professional with experience in programme delivery, business engagement, or operational coordination - and you're passionate about supporting SMEs, students, and universities to collaborate and innovate - we encourage you to apply. This role offers hybrid working, with regular travel across Surrey and the South East, and weekly anchor days at Woodhatch Place, Reigate. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Optionto buy up to 10 days ofadditionalannual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity,adoptionand dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub with a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About the Team The Economy and Growth team is dedicated to driving sustainable economic development across Surrey, working collaboratively as 'One Council' to support strategic priorities that benefit the county's 1.2 million residents. The team provides key services in business support, innovation, skills, and infrastructure, and works with major employers and local partners to strengthen the regional economy, home to 110,000 businesses contributing £50 billion annually to the UK economy. This role sits within the Made Smarter South East Programme Delivery Team, working alongside Technology Adoption Specialists, Workforce Development Advisors, the Programme Support Officer and the Strategic Programme Manager. The programme supports SME manufacturers to adopt digital technologies, boost productivity, and develop future talent. About the Role Surrey County Council is seeking a proactive and detail oriented Operations Officerto lead the operational delivery of the Made Smarter South East internship programme and support the wider Made Smarter staff with process improvement, grant support and project management. This outward facing role works with the Organisation Workforce Development advisors, SME manufacturers, universities, and students to build a strong internship pipeline, scope meaningful projects, and ensure high quality placements that support digital adoption and innovation. As the Operations Officer, you will: Build and maintain strong relationships with SMEs, universities, students and partners Lead the full internship lifecycle within the Made Smarter parameters Maintain accurate operational records and ensure CRM data is consistently updated Track internship KPIs and provide data for reporting to the Programme Manager and Steering Group Manage job postings on university platforms and coordinate shortlisting, interviews and scheduling Support delivery of events, workshops, and wider engagement activities Identify and implement improvements to operational processes across the programme Support marketing and awareness raising, including social media and event coordination Collaborate across Surrey County Council's Economy & Growth team to connect SMEs with wider support offers, including skills, innovation, leadership development and NEET pathways Maintain documentation standards and contribute to knowledge sharing across the programme You will be responsible for delivering high quality operational support at pace to strengthen the region's manufacturing ecosystem. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours : Experience in programme delivery, business engagement, education partnerships, working with young people, or operational coordination Strong organisational skills with the ability to manage multiple tasks and maintain accurate records Experience using CRM systems or similar tools to manage pipelines and track KPIs Ability to build and maintain relationships with businesses, universities, students and partners Experience drafting structured documentation such as project scopes or job specifications Strong communication and stakeholder engagement skills Ability to work collaboratively across teams and independently manage a varied workload A proactive mindset with a commitment to continuous improvement Familiarity with PRINCE2 or another structured project management methodology (desirable) To apply, we request that you submit a CV and you will be asked the following four questions: Please describe your experience managing operational delivery in a programme or service. How have you ensured accurate records, CRM updates, and consistent reporting? This role is responsible for the full internship lifecycle, from supporting SMEs to coordinating student recruitment and supporting placements. Describe how you would manage this end to end process to achieve internship KPIs. Give an example of a time you built and maintained relationships with diverse stakeholders (e.g., businesses, universities, students, partners). What approaches did you use to keep engagement strong. Describe your experience using PRINCE2 or another project management methodology. How have you applied structured project management to deliver outcomes or manage risks? Beforesubmittingyour application, we recommend you read the job description andourLife at Surrey handbook to get an insight into working at Surrey. Contact us Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. The job advert closes at 23:59 on 08/03/2026 with interviews taking place in person at Woodhatch Place, Reigate between 17th March and 24th March 2026. We look forward to receiving your application, please click on the apply online button below to submit. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. We are a disability confident employer which means if you have shared a disability on your application form and haveevidencedyou meet theminimumcriteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day,we'recommitted to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Mar 08, 2026
Full time
Category: Economic Growth and Development Contract type: Fixed term Working hours: 36 hours per week Posted on: 17 February 2026 Directorate: PLACE Location: Woodhatch Place, 11 Cockshot Hill, Reigate, RH2 8EF Description This role has asalary of £41,585 per annum, based on a 36 hour working week. This is afixed term contract until 31st March 2027, with the possibility of extension subject to ongoing programme funding in 2027/28 and beyond. This is a unique opportunity to help shape the future of the South East's manufacturing economy. Join our dedicated Economy and Growth Team and play a pivotal role in delivering the Made Smarter Adoption programme across the region. If you are an organised, relationship driven professional with experience in programme delivery, business engagement, or operational coordination - and you're passionate about supporting SMEs, students, and universities to collaborate and innovate - we encourage you to apply. This role offers hybrid working, with regular travel across Surrey and the South East, and weekly anchor days at Woodhatch Place, Reigate. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Optionto buy up to 10 days ofadditionalannual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity,adoptionand dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub with a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About the Team The Economy and Growth team is dedicated to driving sustainable economic development across Surrey, working collaboratively as 'One Council' to support strategic priorities that benefit the county's 1.2 million residents. The team provides key services in business support, innovation, skills, and infrastructure, and works with major employers and local partners to strengthen the regional economy, home to 110,000 businesses contributing £50 billion annually to the UK economy. This role sits within the Made Smarter South East Programme Delivery Team, working alongside Technology Adoption Specialists, Workforce Development Advisors, the Programme Support Officer and the Strategic Programme Manager. The programme supports SME manufacturers to adopt digital technologies, boost productivity, and develop future talent. About the Role Surrey County Council is seeking a proactive and detail oriented Operations Officerto lead the operational delivery of the Made Smarter South East internship programme and support the wider Made Smarter staff with process improvement, grant support and project management. This outward facing role works with the Organisation Workforce Development advisors, SME manufacturers, universities, and students to build a strong internship pipeline, scope meaningful projects, and ensure high quality placements that support digital adoption and innovation. As the Operations Officer, you will: Build and maintain strong relationships with SMEs, universities, students and partners Lead the full internship lifecycle within the Made Smarter parameters Maintain accurate operational records and ensure CRM data is consistently updated Track internship KPIs and provide data for reporting to the Programme Manager and Steering Group Manage job postings on university platforms and coordinate shortlisting, interviews and scheduling Support delivery of events, workshops, and wider engagement activities Identify and implement improvements to operational processes across the programme Support marketing and awareness raising, including social media and event coordination Collaborate across Surrey County Council's Economy & Growth team to connect SMEs with wider support offers, including skills, innovation, leadership development and NEET pathways Maintain documentation standards and contribute to knowledge sharing across the programme You will be responsible for delivering high quality operational support at pace to strengthen the region's manufacturing ecosystem. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours : Experience in programme delivery, business engagement, education partnerships, working with young people, or operational coordination Strong organisational skills with the ability to manage multiple tasks and maintain accurate records Experience using CRM systems or similar tools to manage pipelines and track KPIs Ability to build and maintain relationships with businesses, universities, students and partners Experience drafting structured documentation such as project scopes or job specifications Strong communication and stakeholder engagement skills Ability to work collaboratively across teams and independently manage a varied workload A proactive mindset with a commitment to continuous improvement Familiarity with PRINCE2 or another structured project management methodology (desirable) To apply, we request that you submit a CV and you will be asked the following four questions: Please describe your experience managing operational delivery in a programme or service. How have you ensured accurate records, CRM updates, and consistent reporting? This role is responsible for the full internship lifecycle, from supporting SMEs to coordinating student recruitment and supporting placements. Describe how you would manage this end to end process to achieve internship KPIs. Give an example of a time you built and maintained relationships with diverse stakeholders (e.g., businesses, universities, students, partners). What approaches did you use to keep engagement strong. Describe your experience using PRINCE2 or another project management methodology. How have you applied structured project management to deliver outcomes or manage risks? Beforesubmittingyour application, we recommend you read the job description andourLife at Surrey handbook to get an insight into working at Surrey. Contact us Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. The job advert closes at 23:59 on 08/03/2026 with interviews taking place in person at Woodhatch Place, Reigate between 17th March and 24th March 2026. We look forward to receiving your application, please click on the apply online button below to submit. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. We are a disability confident employer which means if you have shared a disability on your application form and haveevidencedyou meet theminimumcriteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day,we'recommitted to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
We are seeking a Manager to join a high-performing Financial Services Risk Advisory team, delivering advisory and independent assurance projects across a diverse portfolio of financial services clients. This role blends client leadership, technical expertise, and commercial management, offering the opportunity to work on complex engagements that shape risk, governance, and regulatory outcomes. Client Details You will be joining a leading professional services firm with a well-established advisory practice supporting organisations across financial services markets. The team combines deep sector knowledge with a practical, value-led approach, working across strategy, operations, risk and regulatory change. The environment is people-centred and designed to help individuals grow through exposure to varied projects, senior stakeholders, and industry-leading expertise. Description The Manager will: Define, manage, and deliver advisory and internal audit reviews, producing high-quality, value-adding recommendations for senior management. Deliver engagements in line with internal quality and risk management policies and methodologies. Build and maintain excellent client relationships, representing the firm at meetings - including senior management and committee forums. Take responsibility for profitability across a client portfolio, including budgeting, WIP management, and billing activities. Ensure projects are well-managed, commercially viable, and delivered to agreed timelines. Provide on-the-job coaching, guidance, and development for junior team members, ensuring access to a wide range of challenging and meaningful work. Contribute to the development and delivery of the financial services advisory strategy, including recruitment, proposition development, and market-facing activities such as publications and events. Take ownership of building a strong professional network across the financial services sector Profile Preferably holds a recognised accountancy or internal audit qualification (e.g., ACA, ACCA, CIMA, CIA) Significant experience in regulatory assurance, internal audit, or external audit within a financial services or professional services environments working with FS clients. Strong knowledge of the financial services regulatory landscape, with expertise in at least three areas such as: FCA conduct rules, enterprise risk frameworks, corporate governance, SMCR, credit risk, operational resilience, culture, or consumer duty. Excellent written and verbal communication skills, with the ability to influence, engage, and manage stakeholders at all levels. Experience leading teams and delivering high-quality advisory or assurance engagements. A strong focus on quality, risk management, and commercial awareness. Job Offer Annual salary of £50,000 - £54,500 per annum £3000 cash allowance International travel opportunities Fast-tracked progression Gain experience in a wide range of governance areas Build relationships with executive leadership at globally listed businesses
Mar 08, 2026
Full time
We are seeking a Manager to join a high-performing Financial Services Risk Advisory team, delivering advisory and independent assurance projects across a diverse portfolio of financial services clients. This role blends client leadership, technical expertise, and commercial management, offering the opportunity to work on complex engagements that shape risk, governance, and regulatory outcomes. Client Details You will be joining a leading professional services firm with a well-established advisory practice supporting organisations across financial services markets. The team combines deep sector knowledge with a practical, value-led approach, working across strategy, operations, risk and regulatory change. The environment is people-centred and designed to help individuals grow through exposure to varied projects, senior stakeholders, and industry-leading expertise. Description The Manager will: Define, manage, and deliver advisory and internal audit reviews, producing high-quality, value-adding recommendations for senior management. Deliver engagements in line with internal quality and risk management policies and methodologies. Build and maintain excellent client relationships, representing the firm at meetings - including senior management and committee forums. Take responsibility for profitability across a client portfolio, including budgeting, WIP management, and billing activities. Ensure projects are well-managed, commercially viable, and delivered to agreed timelines. Provide on-the-job coaching, guidance, and development for junior team members, ensuring access to a wide range of challenging and meaningful work. Contribute to the development and delivery of the financial services advisory strategy, including recruitment, proposition development, and market-facing activities such as publications and events. Take ownership of building a strong professional network across the financial services sector Profile Preferably holds a recognised accountancy or internal audit qualification (e.g., ACA, ACCA, CIMA, CIA) Significant experience in regulatory assurance, internal audit, or external audit within a financial services or professional services environments working with FS clients. Strong knowledge of the financial services regulatory landscape, with expertise in at least three areas such as: FCA conduct rules, enterprise risk frameworks, corporate governance, SMCR, credit risk, operational resilience, culture, or consumer duty. Excellent written and verbal communication skills, with the ability to influence, engage, and manage stakeholders at all levels. Experience leading teams and delivering high-quality advisory or assurance engagements. A strong focus on quality, risk management, and commercial awareness. Job Offer Annual salary of £50,000 - £54,500 per annum £3000 cash allowance International travel opportunities Fast-tracked progression Gain experience in a wide range of governance areas Build relationships with executive leadership at globally listed businesses
The Role: We re looking for a Customer Service Advisor to join our busy team here at Agria Pet Insurance. In this role, you'll be the first point of contact for our valued customers, ensuring their inquiries, concerns, and needs are handled with professionalism and care. Working to agreed service levels, you ll be responsible for both inbound and outbound calls. You ll be an enthusiastic individual who is passionate about providing outstanding customer service and promoting our brand. We have a hybrid approach to work and all attend the Aylesbury office every Wednesday. The start date for this role is Tuesday 5th May and you will be required to attend a two week in office induction when you start. You must be able to commit to these arrangements and start date in order to be considered for this role. This is a full time role working 36 hours per week between the hours of 9:00am-6:00pm Monday-Friday on a rotating shift pattern. You will also be required to work 1 Saturday in 4, 9:00am-1:00pm. What you ll be doing: Answer all Customer and Claims incoming calls efficiently and professionally Outbound calling including; retention and renewal, breeders, requesting information for claims and underwriting of new policy applications Objection handling including; policy cancellations, premium increases, Claims decisions Respond to customer enquiries appropriately, ensuring all documentation is professional and correct Deal and attempt to resolve customer complaints Record and maintain accurate policyholder information using the in-house computer systems Maintain a thorough working knowledge of all policy terms and conditions Ensure all company and departmental policies and procedures are adhered too at all times What we re looking for: Previous experience of working in a customer service role within a contact centre environment Effective questioning and listening skills. Good organisational and interpersonal skills. Ability to work under pressure and to tight deadlines. Computer literate (MS Office) with keyboard skills. Precise comprehension and ability to communicate clearly in both verbal and written form. Ability to work to agreed performance targets. Ability to work independently and as part of a team. Takes ownership by using Initiative and problem solving Ability to cope well under pressure with determination and perseverance Why choose Agria Pet: Agria Pet Insurance is one of the UK's leading specialist pet insurance providers. We only provide lifetime insurance for animals, so truly understand and care about our customers and their beloved pets - especially as most of our team are pet parents, and we're all animal-lovers. Our passion for pets means that we are trusted by The Royal Kennel Club, Lloyds and many other significant affinity partners to provide lifetime pet insurance in their names. Working closely with animal welfare organisations, vets and breeders, gives us deep insight on what's best for pets. And we give back too - including supporting hundreds of animal rescues, protecting over 100,000 rescued animals, and through donations of over £2m to animal charities. We are a strong, growing business, having doubled our GWP in the last 5 years, with a supportive ethos and family feel. We became one of the UK s Best Workplaces in 2023, 2024 and again in 2025, we have the top 4 slots on Which? Best Buy pet insurance, are ranked 4.8 on Trustpilot (higher than any other pet insurance provider) and we are extremely proud to be the only carbon negative pet insurer in the UK. What we offer: 25 days annual leave which increases with service, plus bank holidays Opportunity to buy/sell up to 5 days annual leave per calendar year A clear development pathway within the team, helping you grow your skills and progress through levels - with pay increases as you advance. Pension and Life Assurance scheme Access to 25% off insuring your pet with Agria. Friends and family are also entitled to a discount too We aim to support the health and wellbeing of all our colleagues so you ll have access to a Health Cash Plan, mental health support and health and wellbeing platforms, including Headspace
Mar 08, 2026
Full time
The Role: We re looking for a Customer Service Advisor to join our busy team here at Agria Pet Insurance. In this role, you'll be the first point of contact for our valued customers, ensuring their inquiries, concerns, and needs are handled with professionalism and care. Working to agreed service levels, you ll be responsible for both inbound and outbound calls. You ll be an enthusiastic individual who is passionate about providing outstanding customer service and promoting our brand. We have a hybrid approach to work and all attend the Aylesbury office every Wednesday. The start date for this role is Tuesday 5th May and you will be required to attend a two week in office induction when you start. You must be able to commit to these arrangements and start date in order to be considered for this role. This is a full time role working 36 hours per week between the hours of 9:00am-6:00pm Monday-Friday on a rotating shift pattern. You will also be required to work 1 Saturday in 4, 9:00am-1:00pm. What you ll be doing: Answer all Customer and Claims incoming calls efficiently and professionally Outbound calling including; retention and renewal, breeders, requesting information for claims and underwriting of new policy applications Objection handling including; policy cancellations, premium increases, Claims decisions Respond to customer enquiries appropriately, ensuring all documentation is professional and correct Deal and attempt to resolve customer complaints Record and maintain accurate policyholder information using the in-house computer systems Maintain a thorough working knowledge of all policy terms and conditions Ensure all company and departmental policies and procedures are adhered too at all times What we re looking for: Previous experience of working in a customer service role within a contact centre environment Effective questioning and listening skills. Good organisational and interpersonal skills. Ability to work under pressure and to tight deadlines. Computer literate (MS Office) with keyboard skills. Precise comprehension and ability to communicate clearly in both verbal and written form. Ability to work to agreed performance targets. Ability to work independently and as part of a team. Takes ownership by using Initiative and problem solving Ability to cope well under pressure with determination and perseverance Why choose Agria Pet: Agria Pet Insurance is one of the UK's leading specialist pet insurance providers. We only provide lifetime insurance for animals, so truly understand and care about our customers and their beloved pets - especially as most of our team are pet parents, and we're all animal-lovers. Our passion for pets means that we are trusted by The Royal Kennel Club, Lloyds and many other significant affinity partners to provide lifetime pet insurance in their names. Working closely with animal welfare organisations, vets and breeders, gives us deep insight on what's best for pets. And we give back too - including supporting hundreds of animal rescues, protecting over 100,000 rescued animals, and through donations of over £2m to animal charities. We are a strong, growing business, having doubled our GWP in the last 5 years, with a supportive ethos and family feel. We became one of the UK s Best Workplaces in 2023, 2024 and again in 2025, we have the top 4 slots on Which? Best Buy pet insurance, are ranked 4.8 on Trustpilot (higher than any other pet insurance provider) and we are extremely proud to be the only carbon negative pet insurer in the UK. What we offer: 25 days annual leave which increases with service, plus bank holidays Opportunity to buy/sell up to 5 days annual leave per calendar year A clear development pathway within the team, helping you grow your skills and progress through levels - with pay increases as you advance. Pension and Life Assurance scheme Access to 25% off insuring your pet with Agria. Friends and family are also entitled to a discount too We aim to support the health and wellbeing of all our colleagues so you ll have access to a Health Cash Plan, mental health support and health and wellbeing platforms, including Headspace
Red Recruitment are recruiting a Customer Care Advisor in Banbury for our client. You must be native German speaking and passionate about delivering exceptional customer service. Pay: From 13.46 per hour Job Description: Job Title: Bilingual Customer Care Advisor (Native German Speaking) Location: Office Based - Banbury Salary: 13.46 per Hour Hours: Full Time Role Overview As a German-speaking Customer Care Advisor, you will be responsible for delivering exceptional support to customers across the DACH region. You will manage enquiries via phone, email and digital channels, ensuring every interaction reflects professionalism, care and brand excellence. This role requires fluency in German and English, strong communication skills, and a genuine interest in skincare and beauty. Key Responsibilities of a Customer Care Advisor Respond to customer enquiries in German and English via phone, email and live chat Provide product guidance and usage support with confidence and accuracy Handle order processing, returns and delivery queries Resolve complaints efficiently and empathetically Maintain accurate customer records within CRM systems Meet and exceed service level agreements and quality standards Support campaign growth by identifying customer needs and opportunities Work collaboratively with internal teams to ensure seamless service delivery Skills & Experience Required Fluent in German (written and spoken) Strong English communication skills Previous customer service experience (contact centre experience desirable) Interest in skincare, beauty or wellness Professional and confident telephone manner Strong written communication skills with excellent attention to detail Ability to work in a structured, fast-paced environment Positive attitude and team-focused approach Desirable Experience supporting international customers Experience within e-commerce or retail campaigns Beauty or skincare knowledge If you are interested in the role please email (url removed) or call (phone number removed)
Mar 08, 2026
Seasonal
Red Recruitment are recruiting a Customer Care Advisor in Banbury for our client. You must be native German speaking and passionate about delivering exceptional customer service. Pay: From 13.46 per hour Job Description: Job Title: Bilingual Customer Care Advisor (Native German Speaking) Location: Office Based - Banbury Salary: 13.46 per Hour Hours: Full Time Role Overview As a German-speaking Customer Care Advisor, you will be responsible for delivering exceptional support to customers across the DACH region. You will manage enquiries via phone, email and digital channels, ensuring every interaction reflects professionalism, care and brand excellence. This role requires fluency in German and English, strong communication skills, and a genuine interest in skincare and beauty. Key Responsibilities of a Customer Care Advisor Respond to customer enquiries in German and English via phone, email and live chat Provide product guidance and usage support with confidence and accuracy Handle order processing, returns and delivery queries Resolve complaints efficiently and empathetically Maintain accurate customer records within CRM systems Meet and exceed service level agreements and quality standards Support campaign growth by identifying customer needs and opportunities Work collaboratively with internal teams to ensure seamless service delivery Skills & Experience Required Fluent in German (written and spoken) Strong English communication skills Previous customer service experience (contact centre experience desirable) Interest in skincare, beauty or wellness Professional and confident telephone manner Strong written communication skills with excellent attention to detail Ability to work in a structured, fast-paced environment Positive attitude and team-focused approach Desirable Experience supporting international customers Experience within e-commerce or retail campaigns Beauty or skincare knowledge If you are interested in the role please email (url removed) or call (phone number removed)
About The Role Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thr click apply for full job details
Mar 08, 2026
Full time
About The Role Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thr click apply for full job details
Our client's focus on delivering high-quality audit work for the benefit of the public interest is their top priority. Their Audit teams play a vital role not only within the firm, but across the wider economy. With specialist knowledge spanning sectors, markets, and geographies, their auditors combine strong technical expertise with commercial insight to deliver robust, transparent audits that companies and stakeholders can trust. As part of the Audit team, you will receive the support needed to reach your full potential. From completing professional qualifications to developing new technical and leadership skills, you'll join a friendly and diverse team whose work genuinely makes a difference. This is an opportunity to use your expertise to build a rewarding and progressive career in Audit. Quality underpins everything our client does. They deliver audits that are trusted, transparent, and reliable for companies and their stakeholders. You will be comfortable working proactively and managing your own portfolio of work, while also collaborating confidently with colleagues and communicating effectively with Senior Managers, Directors, and Partners. You will play a key role in delivering accurate and transparent reporting to stakeholders, helping to create long-term value. About You You will be: ACA / ACCA / ICAS qualified (or overseas equivalent). Experienced in supervising and coaching junior team members on-site. Knowledgeable in UK and International GAAS, IFRS, UK GAAP and financial reporting requirements. Familiar with firm services, advisory considerations, regulation and compliance requirements, including anti-money laundering. Commercially aware, with demonstrable knowledge of current economic and market trends. You will value an environment where you can be yourself, where your contributions are recognised and rewarded, and where flexibility and agile working are embraced to support both individual and team success. Mutual support and respect sit at the heart of our client's culture. They are proud of their people-centred approach, offering both informal and formal mentoring, coaching, and career development support at every stage. Their agile working framework ensures teams stay connected, collaborating when it matters most to share ideas and drive success. You will always have access to the people, resources, and tools required to perform at your best. With investment in modern collaboration spaces and a strong emphasis on multidisciplinary learning and networking, this is an environment where continuous development is encouraged and long-term career ambitions are supported.
Mar 08, 2026
Full time
Our client's focus on delivering high-quality audit work for the benefit of the public interest is their top priority. Their Audit teams play a vital role not only within the firm, but across the wider economy. With specialist knowledge spanning sectors, markets, and geographies, their auditors combine strong technical expertise with commercial insight to deliver robust, transparent audits that companies and stakeholders can trust. As part of the Audit team, you will receive the support needed to reach your full potential. From completing professional qualifications to developing new technical and leadership skills, you'll join a friendly and diverse team whose work genuinely makes a difference. This is an opportunity to use your expertise to build a rewarding and progressive career in Audit. Quality underpins everything our client does. They deliver audits that are trusted, transparent, and reliable for companies and their stakeholders. You will be comfortable working proactively and managing your own portfolio of work, while also collaborating confidently with colleagues and communicating effectively with Senior Managers, Directors, and Partners. You will play a key role in delivering accurate and transparent reporting to stakeholders, helping to create long-term value. About You You will be: ACA / ACCA / ICAS qualified (or overseas equivalent). Experienced in supervising and coaching junior team members on-site. Knowledgeable in UK and International GAAS, IFRS, UK GAAP and financial reporting requirements. Familiar with firm services, advisory considerations, regulation and compliance requirements, including anti-money laundering. Commercially aware, with demonstrable knowledge of current economic and market trends. You will value an environment where you can be yourself, where your contributions are recognised and rewarded, and where flexibility and agile working are embraced to support both individual and team success. Mutual support and respect sit at the heart of our client's culture. They are proud of their people-centred approach, offering both informal and formal mentoring, coaching, and career development support at every stage. Their agile working framework ensures teams stay connected, collaborating when it matters most to share ideas and drive success. You will always have access to the people, resources, and tools required to perform at your best. With investment in modern collaboration spaces and a strong emphasis on multidisciplinary learning and networking, this is an environment where continuous development is encouraged and long-term career ambitions are supported.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Financial Support Advisor Salary of £28,000 From time to time, our customers have trouble making payments on their credit card account. This might be due to health issues, job loss or even a deeper vulnerability. As a member of our Collections Team, you'll be there to help and support our customers in the best possible way. Using empathy and strong communication skills, you'll provide exceptional customer service and educate customers on next steps or signposting for further support. Every customer will have different circumstances so you'll manage each individual situation to help find a suitable outcome for them. What you'll do Remain customer focused and put them at the centre of every decision You'll get to grips with customers' financial situations, figuring out their budget and helping them understand what payments are affordable for them. Use your judgement when assessing the right outcome for the customer Credit can be complicated. You'll help our customers understand complex information by explaining it in really clear terms. Support our customers through a range of challenging and sensitive situations taking into account any vulnerabilities You'll signpost customers to wider support that might be suitable for them, like debt charities or wellbeing organisations. You may also work with these third parties to help put plans in place. What we're looking for A natural problem solver focused on getting the right outcomes for our customers Resilience is key! Whilst this job is incredibly rewarding, it can be difficult at times, particularly when dealing with sensitive situations our customers may be facing. A team player that acts with integrity and treats our customers and associates with respect We'd love it if you have first-hand experience within the Finance Industry - but don't worry if not, as this isn't a deal breaker! A great communicator A passion for giving the best advice to every customer you speak to through empathy and advocacy We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We'd love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work At Capital One, we invest in your training and development. We recognise that a 'one size fits all' approach to learning is not always the best. We have developed a blended learning and support programme involving in-person, remote and self learning. This is hugely beneficial to your development in the role but it will also allow you to learn more about our culture and create in-person relationships with your peers. During your training, your working hours will be 09:00 to 17:30 Monday to Friday. Once you have completed training you'll move onto the following rotating shift pattern: Monday to Friday: 8:00 to 16:30 or 9:00 to 17:30 (dependent on department needs) 10:00 to 18:30 11:30 to 20:00 Weekends: You'll also work every other Saturday (on a shift between the hours of 8:00-17:00). On the week you are working Saturday then you'll have Sunday off and a set day off in the week. Please note that the above shift times can vary from time to time. Our Collections department is open from 8am-8pm Monday to Friday and 8am-5pm on a Saturday. Once you have successfully completed your training, you will transition to predominantly working from home, however you will be required to come into the office for a day every 2 weeks. This will be for team building, collaboration and the opportunity to meet and spend time with your colleagues face to face. However, if you want to work from the office more, you can! What's in it for you We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant and mindfulness space. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Mar 08, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Financial Support Advisor Salary of £28,000 From time to time, our customers have trouble making payments on their credit card account. This might be due to health issues, job loss or even a deeper vulnerability. As a member of our Collections Team, you'll be there to help and support our customers in the best possible way. Using empathy and strong communication skills, you'll provide exceptional customer service and educate customers on next steps or signposting for further support. Every customer will have different circumstances so you'll manage each individual situation to help find a suitable outcome for them. What you'll do Remain customer focused and put them at the centre of every decision You'll get to grips with customers' financial situations, figuring out their budget and helping them understand what payments are affordable for them. Use your judgement when assessing the right outcome for the customer Credit can be complicated. You'll help our customers understand complex information by explaining it in really clear terms. Support our customers through a range of challenging and sensitive situations taking into account any vulnerabilities You'll signpost customers to wider support that might be suitable for them, like debt charities or wellbeing organisations. You may also work with these third parties to help put plans in place. What we're looking for A natural problem solver focused on getting the right outcomes for our customers Resilience is key! Whilst this job is incredibly rewarding, it can be difficult at times, particularly when dealing with sensitive situations our customers may be facing. A team player that acts with integrity and treats our customers and associates with respect We'd love it if you have first-hand experience within the Finance Industry - but don't worry if not, as this isn't a deal breaker! A great communicator A passion for giving the best advice to every customer you speak to through empathy and advocacy We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We'd love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work At Capital One, we invest in your training and development. We recognise that a 'one size fits all' approach to learning is not always the best. We have developed a blended learning and support programme involving in-person, remote and self learning. This is hugely beneficial to your development in the role but it will also allow you to learn more about our culture and create in-person relationships with your peers. During your training, your working hours will be 09:00 to 17:30 Monday to Friday. Once you have completed training you'll move onto the following rotating shift pattern: Monday to Friday: 8:00 to 16:30 or 9:00 to 17:30 (dependent on department needs) 10:00 to 18:30 11:30 to 20:00 Weekends: You'll also work every other Saturday (on a shift between the hours of 8:00-17:00). On the week you are working Saturday then you'll have Sunday off and a set day off in the week. Please note that the above shift times can vary from time to time. Our Collections department is open from 8am-8pm Monday to Friday and 8am-5pm on a Saturday. Once you have successfully completed your training, you will transition to predominantly working from home, however you will be required to come into the office for a day every 2 weeks. This will be for team building, collaboration and the opportunity to meet and spend time with your colleagues face to face. However, if you want to work from the office more, you can! What's in it for you We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant and mindfulness space. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
National Trust for Places of Historic Interest or Natural Beauty
We're creating a new team of farming and nature advisors to help us achieve our ambitions for nature recovery, carbon sequestration and climate adaptation through sustainable land management. Our vision is for landscapes with more nature, accessible to more people and addressing the climate crisis. This is a fixed term contract that will end when the postholder returns to the role. The duration is unlikely to be more than nine months. This is a part time opportunity offering 24.5 hours a week. The role operates across the whole of Wales, with an initial focus in Eryri. A key part is supporting our farm tenants and commoners to identify and implement opportunities to reduce carbon footprints, using carbon auditing tools and encouraging practices that support climate change mitigation and nature recovery. What it's like to work here You'll work as part of National Trust Cymru's Land and Nature specialist delivery team; this is a flexible resource that provides land and nature expertise where required across Wales. As one of a multidisciplinary team of experts, including climate advisors and land and nature delivery advisors, you'll be working with others to help make things happen to deliver sustainable land management. What you'll be doing A key part of the role will be building strong working relationships with our farm tenants and commoners. You will help them identify and implement opportunities for reducing carbon footprints, including the use of carbon auditing tools and practices that support climate change mitigation and nature recovery. For our land management in hand, you'll provide technical guidance to ensure compliance with agricultural regulations and cross compliance standards, helping to manage risk and uphold best practice. You'll also play a vital role in assisting the administration and delivery of internally held agri environmental schemes, helping property colleagues understand scheme requirements, using Rural Payments Wales online and maintaining accurate records to optimise scheme outcomes. Who we're looking for Strong understanding of cross compliance (GAEC + SMR) and up to date knowledge of agriculture policy and grant schemes in Wales. Good understanding of the different conservation farming and land management systems and confidence in providing advice. Experience or willingness to learn how to undertake carbon audits on tenant farms. Up to date understanding and practical experience of developing environmental land management schemes. Experience in using GIS (e.g., LandApp, ArcGIS) and data management systems. A champion of inclusion, who helps support everyone to feel welcome. Effective teamwork experience, with the ability to work independently and prioritise work schedule. Excellent communication skills, able to build good working relationships particularly with partners, farmers and land managers. The package Substantial pension scheme of up to 10 % basic salary. Free entry to National Trust places for you, a guest and your children (under 18). Rental deposit loan scheme. Season ticket loan. EV car lease scheme (for roles that meet the salary criteria). Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts. Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible. Employee assistance programme. Free parking at most Trust places. Click here to find out more about the benefits we offer to support you. National Trust place Eryri, LL48 6LF Documents Cynorthwyydd y Partner Cyflawni Adfer Natur a Defnydd Tir - G7.pdf Assistant Land Use Nature Delivery Partner FTC Mat Cov_wel.docx Assistant Land Use & Nature Delivery Partner - Grade 7.pdf Requirements Compliance. Eligibility to work in the UK. Additional information Closing Date: 15 March 2026 Important notice In line with our redeployment policy, we'll prioritise applications from National Trust employees who are under formal notice of redundancy. To apply for this vacancy simply click the 'apply' button in the top right hand side of the page. If you need any help with your application, i.e. due to technical difficulties, please call us on or email us at . If you require an adjustment to the application process, for example due to disability or medical condition, please call us on or email us at and we'll support you as best as we can. For examples of how, please see our supporting you page. Equal Opportunities Statement The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here. Safeguarding Statement The National Trust is committed to a safe recruitment process to help the organisation attract and appoint the right staff/volunteer for the role and responsibilities as set out in the vacancy advert. We will not accept applicants who are not suitable to work with children, young people or adults at risk. If you have any questions around your suitability for this vacancy, please contact the people service centre. Please note we reserve the right to close this advert early and therefore we encourage you to apply for this position early.
Mar 08, 2026
Full time
We're creating a new team of farming and nature advisors to help us achieve our ambitions for nature recovery, carbon sequestration and climate adaptation through sustainable land management. Our vision is for landscapes with more nature, accessible to more people and addressing the climate crisis. This is a fixed term contract that will end when the postholder returns to the role. The duration is unlikely to be more than nine months. This is a part time opportunity offering 24.5 hours a week. The role operates across the whole of Wales, with an initial focus in Eryri. A key part is supporting our farm tenants and commoners to identify and implement opportunities to reduce carbon footprints, using carbon auditing tools and encouraging practices that support climate change mitigation and nature recovery. What it's like to work here You'll work as part of National Trust Cymru's Land and Nature specialist delivery team; this is a flexible resource that provides land and nature expertise where required across Wales. As one of a multidisciplinary team of experts, including climate advisors and land and nature delivery advisors, you'll be working with others to help make things happen to deliver sustainable land management. What you'll be doing A key part of the role will be building strong working relationships with our farm tenants and commoners. You will help them identify and implement opportunities for reducing carbon footprints, including the use of carbon auditing tools and practices that support climate change mitigation and nature recovery. For our land management in hand, you'll provide technical guidance to ensure compliance with agricultural regulations and cross compliance standards, helping to manage risk and uphold best practice. You'll also play a vital role in assisting the administration and delivery of internally held agri environmental schemes, helping property colleagues understand scheme requirements, using Rural Payments Wales online and maintaining accurate records to optimise scheme outcomes. Who we're looking for Strong understanding of cross compliance (GAEC + SMR) and up to date knowledge of agriculture policy and grant schemes in Wales. Good understanding of the different conservation farming and land management systems and confidence in providing advice. Experience or willingness to learn how to undertake carbon audits on tenant farms. Up to date understanding and practical experience of developing environmental land management schemes. Experience in using GIS (e.g., LandApp, ArcGIS) and data management systems. A champion of inclusion, who helps support everyone to feel welcome. Effective teamwork experience, with the ability to work independently and prioritise work schedule. Excellent communication skills, able to build good working relationships particularly with partners, farmers and land managers. The package Substantial pension scheme of up to 10 % basic salary. Free entry to National Trust places for you, a guest and your children (under 18). Rental deposit loan scheme. Season ticket loan. EV car lease scheme (for roles that meet the salary criteria). Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts. Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible. Employee assistance programme. Free parking at most Trust places. Click here to find out more about the benefits we offer to support you. National Trust place Eryri, LL48 6LF Documents Cynorthwyydd y Partner Cyflawni Adfer Natur a Defnydd Tir - G7.pdf Assistant Land Use Nature Delivery Partner FTC Mat Cov_wel.docx Assistant Land Use & Nature Delivery Partner - Grade 7.pdf Requirements Compliance. Eligibility to work in the UK. Additional information Closing Date: 15 March 2026 Important notice In line with our redeployment policy, we'll prioritise applications from National Trust employees who are under formal notice of redundancy. To apply for this vacancy simply click the 'apply' button in the top right hand side of the page. If you need any help with your application, i.e. due to technical difficulties, please call us on or email us at . If you require an adjustment to the application process, for example due to disability or medical condition, please call us on or email us at and we'll support you as best as we can. For examples of how, please see our supporting you page. Equal Opportunities Statement The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here. Safeguarding Statement The National Trust is committed to a safe recruitment process to help the organisation attract and appoint the right staff/volunteer for the role and responsibilities as set out in the vacancy advert. We will not accept applicants who are not suitable to work with children, young people or adults at risk. If you have any questions around your suitability for this vacancy, please contact the people service centre. Please note we reserve the right to close this advert early and therefore we encourage you to apply for this position early.
Where: EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ) OR Start date: May 2026 Salary: £13,379.73 rising to £13,698.13 after 8 months of being here, plus incentives and bonuses Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role Part time: 20 hours per week (option to also work 25 hours per week) Shifts: Your shifts would fall between 3pm-9pm Monday - Sunday. What's in it for you? Competitive Salary: Starting at £25,087, rising to £25,684 (pro-rata) after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. Shift Pattern: Mon Tues Wed Thurs Fri Sat Sun 16:00-21:00 16:00-21:00 16:00-21:00 OFF OFF OFF 10:00-18:20 16:00-21:00 16:00-21:00 OFF 16:00-21:00 16:00-21:00 OFF OFF About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognized and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Newcastle Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Mar 08, 2026
Full time
Where: EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ) OR Start date: May 2026 Salary: £13,379.73 rising to £13,698.13 after 8 months of being here, plus incentives and bonuses Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role Part time: 20 hours per week (option to also work 25 hours per week) Shifts: Your shifts would fall between 3pm-9pm Monday - Sunday. What's in it for you? Competitive Salary: Starting at £25,087, rising to £25,684 (pro-rata) after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. Shift Pattern: Mon Tues Wed Thurs Fri Sat Sun 16:00-21:00 16:00-21:00 16:00-21:00 OFF OFF OFF 10:00-18:20 16:00-21:00 16:00-21:00 OFF 16:00-21:00 16:00-21:00 OFF OFF About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognized and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Newcastle Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010. Stop Domestic Abuse is a trauma informed organisation; the work we do to support those effected by domestic abuse may be triggering for those with past trauma. Please only apply if you are living free from abuse. If you d like to talk to us about this, please get in touch. Location: Southampton Salary: £27,482 - £28,552 Hours per week: 37.5 Contract Type: Permanent Reference Number: STOPDA836 Main Purpose and Scope of the Job: Working closely with Royal South Hants Hospital and Southampton General Hospital s Safeguarding Teams, you will provide support and advice hospital-wide, with a focus on Accident and Emergency and Maternity Services. Assessing the needs of individuals and ensure the service user have a clear pathway of support across services and agencies, both mainstream and specialist. Working with those experiencing domestic abuse to increase their personal safety, and that of any children, and inform them of their rights and options and to identify the needs of their children and support them to access appropriate services. Strengthening and developing links and pathways with RSH & Southampton General Hospital colleagues and other partnerships that collaboratively work within the RSH & General. Promoting awareness of the experiences and needs of those living with domestic abuse, particularly in relation to their mental and physical health. What We Offer: Time off and Flexibility: - 25 days annual leave plus bank holidays (Increasing with service) - Birthday day off - Child s first day of school off - Option to purchase up to 10 additional days leave per year - Flexible and hybrid working - Protected time of up to one hour each month Family-Friendly Benefits: - Enhanced Maternity, Paternity, Shared Parental and Adoption leave - IVF Leave Health and Wellbeing: - Westfield Health Healthcare Cashback Plan (after probation) - Westfield Health Personal Health Insurance (after 2 years service) - Employee Assistance Programme - Eye care vouchers - Cycle to Work Scheme About Stop Domestic Abuse: Stop Domestic Abuse is a proud women-led organisation supporting victims and survivors of domestic violence and abuse across Portsmouth and Hampshire. Our vision is a world without domestic abuse, and we work to ensure that it s everyone s business. We provide refuge and community-based support, delivering in a trauma-informed way for adults, children and young people, tailored to individual needs. Our 19 refuges offer safe, welcoming homes, and across our services we provide one-to-one support and group activities to help improve their safety and to meet others with similar experiences. We support children process their experiences and help regain a sense of safety. Our UP2U programmes support those seeking to change abusive behaviours, and we also offer specialist support for victims of stalking. We also deliver training to professionals, including the hair and beauty industry, to recognise domestic abuse and connect people to specialist support services. Our Values: Equality, Openness, Honesty, Respect for individual dignity and diversity, Empowering women and children, and Care and Compassion are at the heart of everything we do. By committing to these values, we aim to significantly improve the lives of those we support and work towards our vision of a world without domestic abuse.
Mar 08, 2026
Full time
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010. Stop Domestic Abuse is a trauma informed organisation; the work we do to support those effected by domestic abuse may be triggering for those with past trauma. Please only apply if you are living free from abuse. If you d like to talk to us about this, please get in touch. Location: Southampton Salary: £27,482 - £28,552 Hours per week: 37.5 Contract Type: Permanent Reference Number: STOPDA836 Main Purpose and Scope of the Job: Working closely with Royal South Hants Hospital and Southampton General Hospital s Safeguarding Teams, you will provide support and advice hospital-wide, with a focus on Accident and Emergency and Maternity Services. Assessing the needs of individuals and ensure the service user have a clear pathway of support across services and agencies, both mainstream and specialist. Working with those experiencing domestic abuse to increase their personal safety, and that of any children, and inform them of their rights and options and to identify the needs of their children and support them to access appropriate services. Strengthening and developing links and pathways with RSH & Southampton General Hospital colleagues and other partnerships that collaboratively work within the RSH & General. Promoting awareness of the experiences and needs of those living with domestic abuse, particularly in relation to their mental and physical health. What We Offer: Time off and Flexibility: - 25 days annual leave plus bank holidays (Increasing with service) - Birthday day off - Child s first day of school off - Option to purchase up to 10 additional days leave per year - Flexible and hybrid working - Protected time of up to one hour each month Family-Friendly Benefits: - Enhanced Maternity, Paternity, Shared Parental and Adoption leave - IVF Leave Health and Wellbeing: - Westfield Health Healthcare Cashback Plan (after probation) - Westfield Health Personal Health Insurance (after 2 years service) - Employee Assistance Programme - Eye care vouchers - Cycle to Work Scheme About Stop Domestic Abuse: Stop Domestic Abuse is a proud women-led organisation supporting victims and survivors of domestic violence and abuse across Portsmouth and Hampshire. Our vision is a world without domestic abuse, and we work to ensure that it s everyone s business. We provide refuge and community-based support, delivering in a trauma-informed way for adults, children and young people, tailored to individual needs. Our 19 refuges offer safe, welcoming homes, and across our services we provide one-to-one support and group activities to help improve their safety and to meet others with similar experiences. We support children process their experiences and help regain a sense of safety. Our UP2U programmes support those seeking to change abusive behaviours, and we also offer specialist support for victims of stalking. We also deliver training to professionals, including the hair and beauty industry, to recognise domestic abuse and connect people to specialist support services. Our Values: Equality, Openness, Honesty, Respect for individual dignity and diversity, Empowering women and children, and Care and Compassion are at the heart of everything we do. By committing to these values, we aim to significantly improve the lives of those we support and work towards our vision of a world without domestic abuse.
It's an exciting time to join Victim Support, as we prepare to begin delivery of the Witness Service from April 2026. We look forward to welcoming current Witness Service staff and volunteers to Victim Support - and we're also now beginning recruitment for several new roles and to fill vacant positions. Victim Support is seeking a committed and detail-focused Team Leader to help coordinate and maintain excellent support for witnesses within the busy Court environment at Medway Magistrates Court. You will play a vital role in supporting the Team Leader, volunteers, and wider service ensuring witnesses receive timely, compassionate, and effective support throughout their justice journey. This role to provide maternity cover for up to 1 year working 30 hours per week covering Medway Magistrates Court . Are you an organised, proactive individual with a passion for supporting victims and witnesses as they navigate the justice system? Do you enjoy working collaboratively, ensuring high-quality service delivery, and supporting others to perform at their best? If you thrive in fast-paced environments, have strong communication and data-handling skills, and are motivated by service excellence, we'd love to hear from you. What We Offer At Victim Support, we are committed to supporting and developing our colleagues. Our competitive rewards and benefits package includes: Flexible Working Options - including hybrid working where applicable Generous Annual Leave - 28 days plus Bank Holidays, with options to buy or sell leave Birthday Leave - an extra day off to celebrate your birthday Pension Plan - 5% employer contribution Enhanced Allowances - enhanced sick, maternity and paternity pay Exclusive Discounts - high street, holidays, gyms, entertainment, and more Financial Wellbeing Support - access to salary deducted finance and guidance Wellbeing Resources - employee assistance programme and wellbeing support EDI Networks - opportunities to engage in colleague groups promoting equity and inclusion Sustainable Travel Schemes - Cycle to Work and season ticket loans Career Development - comprehensive training and ongoing development opportunities About the Role As the Team Leader - Witness Service (Court-Based), you will support the delivery of a high quality, safe, and consistent service for all witnesses attending court. You will: Lead the delivery of the Witness Service within the court, ensuring a high-quality, safe, and consistent service for all witnesses. Line-manage Deputy Team Leaders and volunteers, supporting recruitment, training, development, performance, and wellbeing. Oversee daily case allocations, ensuring witnesses receive timely assessments, tailored support, and appropriate referrals. Ensure accurate and compliant data entry, audits, reporting, and monitoring of KPIs and quality standards. Manage rotas, resource planning, and service coverage across the court cluster. Promote excellent communication across teams, facilitating team meetings and sharing learning. Build and maintain effective relationships with local stakeholders, including statutory and voluntary partners. Foster an inclusive, trauma-informed, person-centred approach that recognises diverse needs and vulnerabilities. Provide leadership that champions continuous improvement and maintains the dignity, safety, and wellbeing of witnesses. This role requires strong attention to detail, confidence using digital systems, and the ability to manage competing demands while supporting a high-performing team. You will have: A strong understanding of the criminal justice system and the impact of crime on victims and witnesses. Experience delivering services in demanding environments with a focus on customer experience and service excellence. Experience providing guidance, support, or crisis management to staff or service users. Excellent communication, negotiation, and advisory skills, both written and verbal. The ability to work without direct supervision, manage competing demands, and maintain organised and methodical working practices. Experience gathering, analysing, and reporting information from multiple sources. Sound IT skills, including the use of Microsoft Office and case management systems. Commitment to safeguarding, equality, diversity, and inclusive practice. Additional Information The role may involve exposure to emotionally demanding situations and requires resilience. Travel across the Court cluster may be required. Occasional evening or weekend work may be necessary. An Enhanced DBS check will be required. About the Witness Service The Witness Service provides free, independent support to any witness giving evidence in criminal courts in England and Wales - both for the prosecution and the defense. Our trained staff and volunteers help people understand what to expect before, during and after a trial, and offer practical and emotional support every step of the way, so witnesses can give their best evidence. The Witness Service also supports bereaved family members, friends and family who are accompanying witnesses in court. This is an exceptional opportunity to help us ensure a smooth transition and shape a high-quality, high-impact and trauma-informed service - so every witness feels informed, supported and more confident in court. About Us: Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities. As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process. How to apply: To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Mar 08, 2026
Full time
It's an exciting time to join Victim Support, as we prepare to begin delivery of the Witness Service from April 2026. We look forward to welcoming current Witness Service staff and volunteers to Victim Support - and we're also now beginning recruitment for several new roles and to fill vacant positions. Victim Support is seeking a committed and detail-focused Team Leader to help coordinate and maintain excellent support for witnesses within the busy Court environment at Medway Magistrates Court. You will play a vital role in supporting the Team Leader, volunteers, and wider service ensuring witnesses receive timely, compassionate, and effective support throughout their justice journey. This role to provide maternity cover for up to 1 year working 30 hours per week covering Medway Magistrates Court . Are you an organised, proactive individual with a passion for supporting victims and witnesses as they navigate the justice system? Do you enjoy working collaboratively, ensuring high-quality service delivery, and supporting others to perform at their best? If you thrive in fast-paced environments, have strong communication and data-handling skills, and are motivated by service excellence, we'd love to hear from you. What We Offer At Victim Support, we are committed to supporting and developing our colleagues. Our competitive rewards and benefits package includes: Flexible Working Options - including hybrid working where applicable Generous Annual Leave - 28 days plus Bank Holidays, with options to buy or sell leave Birthday Leave - an extra day off to celebrate your birthday Pension Plan - 5% employer contribution Enhanced Allowances - enhanced sick, maternity and paternity pay Exclusive Discounts - high street, holidays, gyms, entertainment, and more Financial Wellbeing Support - access to salary deducted finance and guidance Wellbeing Resources - employee assistance programme and wellbeing support EDI Networks - opportunities to engage in colleague groups promoting equity and inclusion Sustainable Travel Schemes - Cycle to Work and season ticket loans Career Development - comprehensive training and ongoing development opportunities About the Role As the Team Leader - Witness Service (Court-Based), you will support the delivery of a high quality, safe, and consistent service for all witnesses attending court. You will: Lead the delivery of the Witness Service within the court, ensuring a high-quality, safe, and consistent service for all witnesses. Line-manage Deputy Team Leaders and volunteers, supporting recruitment, training, development, performance, and wellbeing. Oversee daily case allocations, ensuring witnesses receive timely assessments, tailored support, and appropriate referrals. Ensure accurate and compliant data entry, audits, reporting, and monitoring of KPIs and quality standards. Manage rotas, resource planning, and service coverage across the court cluster. Promote excellent communication across teams, facilitating team meetings and sharing learning. Build and maintain effective relationships with local stakeholders, including statutory and voluntary partners. Foster an inclusive, trauma-informed, person-centred approach that recognises diverse needs and vulnerabilities. Provide leadership that champions continuous improvement and maintains the dignity, safety, and wellbeing of witnesses. This role requires strong attention to detail, confidence using digital systems, and the ability to manage competing demands while supporting a high-performing team. You will have: A strong understanding of the criminal justice system and the impact of crime on victims and witnesses. Experience delivering services in demanding environments with a focus on customer experience and service excellence. Experience providing guidance, support, or crisis management to staff or service users. Excellent communication, negotiation, and advisory skills, both written and verbal. The ability to work without direct supervision, manage competing demands, and maintain organised and methodical working practices. Experience gathering, analysing, and reporting information from multiple sources. Sound IT skills, including the use of Microsoft Office and case management systems. Commitment to safeguarding, equality, diversity, and inclusive practice. Additional Information The role may involve exposure to emotionally demanding situations and requires resilience. Travel across the Court cluster may be required. Occasional evening or weekend work may be necessary. An Enhanced DBS check will be required. About the Witness Service The Witness Service provides free, independent support to any witness giving evidence in criminal courts in England and Wales - both for the prosecution and the defense. Our trained staff and volunteers help people understand what to expect before, during and after a trial, and offer practical and emotional support every step of the way, so witnesses can give their best evidence. The Witness Service also supports bereaved family members, friends and family who are accompanying witnesses in court. This is an exceptional opportunity to help us ensure a smooth transition and shape a high-quality, high-impact and trauma-informed service - so every witness feels informed, supported and more confident in court. About Us: Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities. As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process. How to apply: To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Trainee AI Engineer - No Experience Needed Future-proof your career in Artificial Intelligence - starting today. Looking for a career change? Currently employed but want something better? Or maybe you're between jobs and ready for a fresh start? Train online at your own pace and land your first AI Engineer role in 1-3 months. Please note this is a training course and fees apply Job guaranteed - complete the programme and get a job or get your money back. Our candidates earn £28,000-£45,000. How It Works Step 1 - AI Engineering Fundamentals Start with the basics of AI, including neural networks and large language models, to build a solid foundation in AI engineering. Step 2 - Data Fundamentals Understand the data workflow, from collection to cleaning, and learn how to prepare data for AI applications. Step 3 - Notebooks & IDEs Get hands-on with industry-standard tools like Jupyter Notebooks and VS Code to develop AI systems. Step 4 - Python Programming Master Python, covering everything from the basics to object-oriented programming (OOP). Step 5 - Python Streamlit Project Apply your Python skills by building a car price prediction app using Python and Streamlit. Step 6 - Python for Data Learn essential Python libraries like NumPy, Pandas, and Matplotlib for data manipulation and visualisation. Step 7 - AI Sentiment Analysis Project Work with Hugging Face to build a sentiment analysis classifier using real-world AI techniques. Step 8 - AI Prompt Engineering Master prompt engineering, learning how to craft effective prompts for controlling AI outputs. Step 9 - Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 - AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases and knowledge bases. Step 11 - Machine Learning Fundamentals Understand machine learning principles and algorithms, and how to train and test models using scikit-learn. Step 12 - Machine Learning Project Put your machine learning knowledge into practice with a hands-on project. Step 13 - AI & Data Ethics Study the ethical considerations in AI, including issues of bias, fairness, and data privacy. Step 14 - Oral Exam Complete a virtual oral exam to assess your understanding and ability to apply your learning. Step 15 - AWS Certified Cloud Practitioner Finish with the AWS Certified Cloud Practitioner course and exam to gain essential cloud computing knowledge. We Get You Hired Our job programmes include certified tutors, UK-accredited qualifications, and one-on-one support from a recruitment adviser focused on placing you. We don't believe in empty promises. Complete our programme, follow the process, and if you don't land a job, you get your money back. "Five months from complete beginner to AI engineer. Best decision I ever made." - Jamie W., now working as a Junior AI Engineer in London Ready to Start? If you're motivated, curious, and excited about technology, we'll help you turn that into a career you can be proud of. Apply now, and one of our expert Career Advisors will be in touch within 4 working hours to guide you through your next steps.
Mar 08, 2026
Full time
Trainee AI Engineer - No Experience Needed Future-proof your career in Artificial Intelligence - starting today. Looking for a career change? Currently employed but want something better? Or maybe you're between jobs and ready for a fresh start? Train online at your own pace and land your first AI Engineer role in 1-3 months. Please note this is a training course and fees apply Job guaranteed - complete the programme and get a job or get your money back. Our candidates earn £28,000-£45,000. How It Works Step 1 - AI Engineering Fundamentals Start with the basics of AI, including neural networks and large language models, to build a solid foundation in AI engineering. Step 2 - Data Fundamentals Understand the data workflow, from collection to cleaning, and learn how to prepare data for AI applications. Step 3 - Notebooks & IDEs Get hands-on with industry-standard tools like Jupyter Notebooks and VS Code to develop AI systems. Step 4 - Python Programming Master Python, covering everything from the basics to object-oriented programming (OOP). Step 5 - Python Streamlit Project Apply your Python skills by building a car price prediction app using Python and Streamlit. Step 6 - Python for Data Learn essential Python libraries like NumPy, Pandas, and Matplotlib for data manipulation and visualisation. Step 7 - AI Sentiment Analysis Project Work with Hugging Face to build a sentiment analysis classifier using real-world AI techniques. Step 8 - AI Prompt Engineering Master prompt engineering, learning how to craft effective prompts for controlling AI outputs. Step 9 - Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 - AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases and knowledge bases. Step 11 - Machine Learning Fundamentals Understand machine learning principles and algorithms, and how to train and test models using scikit-learn. Step 12 - Machine Learning Project Put your machine learning knowledge into practice with a hands-on project. Step 13 - AI & Data Ethics Study the ethical considerations in AI, including issues of bias, fairness, and data privacy. Step 14 - Oral Exam Complete a virtual oral exam to assess your understanding and ability to apply your learning. Step 15 - AWS Certified Cloud Practitioner Finish with the AWS Certified Cloud Practitioner course and exam to gain essential cloud computing knowledge. We Get You Hired Our job programmes include certified tutors, UK-accredited qualifications, and one-on-one support from a recruitment adviser focused on placing you. We don't believe in empty promises. Complete our programme, follow the process, and if you don't land a job, you get your money back. "Five months from complete beginner to AI engineer. Best decision I ever made." - Jamie W., now working as a Junior AI Engineer in London Ready to Start? If you're motivated, curious, and excited about technology, we'll help you turn that into a career you can be proud of. Apply now, and one of our expert Career Advisors will be in touch within 4 working hours to guide you through your next steps.
HR Business Partner - Hereford (Hybrid)£31,314 - £33,968 per annum - 37 Hour Week Main Purpose of Job: To support the Head of People to deliver operational and strategic organisational objectives Develop and implement operational HR strategy aligned with organisational objectives To provide a professional, high quality, proactive advice and support service including delivery of timely interventions, on a full range of HR matters To support all aspects of HR advisory work within the team To contribute to the development of Hoople and its HR function in line with its vision and values To develop and maintain effective working relationships both internally and externally by being visible and accessible to the business Experience Required: Successfully operating within an advisory HR team, providing timely HR advice and support to managers and customers across a range of people issues Building and maintaining effective working relationships both internally and externally Developing and reviewing HR / OD policies and processes, to ensure that they meet business needs whilst complying with employment legislation and best practice Leading and participating in projects and / or change programmes Working collaboratively with trade union representatives on HR issues Effectively handling sensitive employee relations issues, including sickness absence, discipline and grievance up to hearing and appeal stage Strong knowledge of UK employment legislation Undertaking job evaluation in line with the appropriate process and documentation schemes Designing and delivering training sessions which accommodate varying levels of experience and skills Providing, interpreting, monitoring and presenting workforce data Skills Required: A solutions-focussed approach to ER casework and change management activities which meets business needs Ability to deliver a variety of work at pace and on time, without compromising on quality Excellent influencing, negotiation and communication skills at all levels Ability to make sound judgements on business need, including where limited information is available Ability to work effectively and positively as a team, as well as from your own initiative Ability to routinely reflect on your practice and to apply your learning in order to continuously JBRP1_UKTJ
Mar 08, 2026
Full time
HR Business Partner - Hereford (Hybrid)£31,314 - £33,968 per annum - 37 Hour Week Main Purpose of Job: To support the Head of People to deliver operational and strategic organisational objectives Develop and implement operational HR strategy aligned with organisational objectives To provide a professional, high quality, proactive advice and support service including delivery of timely interventions, on a full range of HR matters To support all aspects of HR advisory work within the team To contribute to the development of Hoople and its HR function in line with its vision and values To develop and maintain effective working relationships both internally and externally by being visible and accessible to the business Experience Required: Successfully operating within an advisory HR team, providing timely HR advice and support to managers and customers across a range of people issues Building and maintaining effective working relationships both internally and externally Developing and reviewing HR / OD policies and processes, to ensure that they meet business needs whilst complying with employment legislation and best practice Leading and participating in projects and / or change programmes Working collaboratively with trade union representatives on HR issues Effectively handling sensitive employee relations issues, including sickness absence, discipline and grievance up to hearing and appeal stage Strong knowledge of UK employment legislation Undertaking job evaluation in line with the appropriate process and documentation schemes Designing and delivering training sessions which accommodate varying levels of experience and skills Providing, interpreting, monitoring and presenting workforce data Skills Required: A solutions-focussed approach to ER casework and change management activities which meets business needs Ability to deliver a variety of work at pace and on time, without compromising on quality Excellent influencing, negotiation and communication skills at all levels Ability to make sound judgements on business need, including where limited information is available Ability to work effectively and positively as a team, as well as from your own initiative Ability to routinely reflect on your practice and to apply your learning in order to continuously JBRP1_UKTJ
Project Health, Safety & Environment Manager Regular travel across multi-site (7 sites across the UK) Base location aligned to nearest site Full-time Permanent About the Role We are looking for an experienced Project Health Safety & Environment Manager to provide expert Health, Safety and Environmental leadership across a portfolio of capital projects within M ller Milk & Ingredients (MMI). This role will support safe design, installation and commissioning of new machinery and process equipment, ensuring compliance with CDM Regulations (2015), PUWER and internal MMI Health, Safety & Environment standards. As a key advisor to Engineering, Operations and Project Teams, you will champion a proactive safety culture, influencing decision-making from early project concept through to handover. This is an opportunity to shape best practice across a diverse network of UK manufacturing sites. Key Responsibilities Project Health, Safety & Environment Leadership Lead HSE standards and compliance across all capital projects within the MMI portfolio. Ensure safety requirements are embedded in project design, planning, procurement, construction and commissioning phases. Act as a visible on-site HSE presence during critical activities. Machinery & Process Safety Support PUWER compliance, machinery risk assessments and alignment with relevant machinery safety standards. Review machinery designs, layouts and specifications to ensure safe access, guarding, ergonomics and maintainability. Support CE/UKCA marking processes and technical file reviews. Ensure safe integration of new equipment into existing site operations. CDM Regulations Compliance Provide competent advice to ensure compliance with CDM 2015 across multiple projects. Support the Client role and monitor Principal Designer and Principal Contractor performance. Review Construction Phase Plans, RAMS and associated documentation. Contractor & Site Management Support contractor prequalification, site induction processes and performance monitoring. Assist with incident investigations, near miss reviews and sharing of lessons learned. Training & Engagement Provide coaching, training and guidance on machinery safety and CDM awareness. Promote a strong, engaged safety culture within project and site teams. What We're Looking For Essential Qualifications & Skills NEBOSH General Certificate Health, Safety & Envrionment experience within engineering, manufacturing, FMCG or food production project environments. Strong practical knowledge of PUWER, CDM Regulations and machinery safety. Experience in machinery risk assessments and working with new equipment installations. Excellent communication and stakeholder engagement skills. Ability to influence at all levels with a practical, solutions-focused approach. UK driving licence. Why Join Us? This is a high-impact role in a major UK manufacturing organisation, offering exposure to complex engineering projects, multi-site operations and the opportunity to influence safety performance at a strategic level. Benefits included are: Company car or allowance - your choice! Up to 15% bonus 4 x Life assurance Partner level healthcare cover Annual pay reviews PerkBox access to save money across numerous retailers Career stability Opportunities to develop professionally You can find out more about M ller and what it's like to work for us by clicking here Careers at M ller UK & Ireland
Mar 08, 2026
Full time
Project Health, Safety & Environment Manager Regular travel across multi-site (7 sites across the UK) Base location aligned to nearest site Full-time Permanent About the Role We are looking for an experienced Project Health Safety & Environment Manager to provide expert Health, Safety and Environmental leadership across a portfolio of capital projects within M ller Milk & Ingredients (MMI). This role will support safe design, installation and commissioning of new machinery and process equipment, ensuring compliance with CDM Regulations (2015), PUWER and internal MMI Health, Safety & Environment standards. As a key advisor to Engineering, Operations and Project Teams, you will champion a proactive safety culture, influencing decision-making from early project concept through to handover. This is an opportunity to shape best practice across a diverse network of UK manufacturing sites. Key Responsibilities Project Health, Safety & Environment Leadership Lead HSE standards and compliance across all capital projects within the MMI portfolio. Ensure safety requirements are embedded in project design, planning, procurement, construction and commissioning phases. Act as a visible on-site HSE presence during critical activities. Machinery & Process Safety Support PUWER compliance, machinery risk assessments and alignment with relevant machinery safety standards. Review machinery designs, layouts and specifications to ensure safe access, guarding, ergonomics and maintainability. Support CE/UKCA marking processes and technical file reviews. Ensure safe integration of new equipment into existing site operations. CDM Regulations Compliance Provide competent advice to ensure compliance with CDM 2015 across multiple projects. Support the Client role and monitor Principal Designer and Principal Contractor performance. Review Construction Phase Plans, RAMS and associated documentation. Contractor & Site Management Support contractor prequalification, site induction processes and performance monitoring. Assist with incident investigations, near miss reviews and sharing of lessons learned. Training & Engagement Provide coaching, training and guidance on machinery safety and CDM awareness. Promote a strong, engaged safety culture within project and site teams. What We're Looking For Essential Qualifications & Skills NEBOSH General Certificate Health, Safety & Envrionment experience within engineering, manufacturing, FMCG or food production project environments. Strong practical knowledge of PUWER, CDM Regulations and machinery safety. Experience in machinery risk assessments and working with new equipment installations. Excellent communication and stakeholder engagement skills. Ability to influence at all levels with a practical, solutions-focused approach. UK driving licence. Why Join Us? This is a high-impact role in a major UK manufacturing organisation, offering exposure to complex engineering projects, multi-site operations and the opportunity to influence safety performance at a strategic level. Benefits included are: Company car or allowance - your choice! Up to 15% bonus 4 x Life assurance Partner level healthcare cover Annual pay reviews PerkBox access to save money across numerous retailers Career stability Opportunities to develop professionally You can find out more about M ller and what it's like to work for us by clicking here Careers at M ller UK & Ireland
Advancing People Multilingual - Recruitment Specialists are now recruiting for an Italian & Spanish Speaking Customer Service Advisor / Claims Advisor on a fully remote basis to a Tech Scale up. As an Italian & Spanish Speaking Account Coordinator / Claims Advisor it will be your responsibility to work with customers, primarily those based in the Italian & Spanish speaking region and covering the Italian and Spanish speaking markets, providing excellent customer service via phone and email ensuring enquiries are dealt with in a prompt and professional manner. Roles & Responsibilities: Deliver high quality customer service Assist with Customer's enquiries Process Claims via the telephone, fax, e-mail or internet Be proactive in the area of Customer retention Person Specification: Fluent in Italian & Spanish Strong customer focus and professional approach Excellent communication skills, both oral and written Ability to work effectively as part of a team Good computer skills Positive "can do" attitude This is a full time Permanent position offering an annual salary of up to 30,000 + attractive company benefits. The role offers flexibility to work from home / Remote working 5 days a week (100% of the time) Advancing People Multilingual - Recruitment Specialists Advancing People Multilingual Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.
Mar 08, 2026
Full time
Advancing People Multilingual - Recruitment Specialists are now recruiting for an Italian & Spanish Speaking Customer Service Advisor / Claims Advisor on a fully remote basis to a Tech Scale up. As an Italian & Spanish Speaking Account Coordinator / Claims Advisor it will be your responsibility to work with customers, primarily those based in the Italian & Spanish speaking region and covering the Italian and Spanish speaking markets, providing excellent customer service via phone and email ensuring enquiries are dealt with in a prompt and professional manner. Roles & Responsibilities: Deliver high quality customer service Assist with Customer's enquiries Process Claims via the telephone, fax, e-mail or internet Be proactive in the area of Customer retention Person Specification: Fluent in Italian & Spanish Strong customer focus and professional approach Excellent communication skills, both oral and written Ability to work effectively as part of a team Good computer skills Positive "can do" attitude This is a full time Permanent position offering an annual salary of up to 30,000 + attractive company benefits. The role offers flexibility to work from home / Remote working 5 days a week (100% of the time) Advancing People Multilingual - Recruitment Specialists Advancing People Multilingual Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.
