We are recruiting for a permanent German & English Bilingual Customer Service Advisor to speak both German and English. Hybrid for Ringwood, Hampshire office Main Purpose of Customer Service Advisor role: Responding to English and German emails, answering English and German calls, Dealing with customer quires on our system and translating replies from English to German and German to English click apply for full job details
Apr 09, 2026
Full time
We are recruiting for a permanent German & English Bilingual Customer Service Advisor to speak both German and English. Hybrid for Ringwood, Hampshire office Main Purpose of Customer Service Advisor role: Responding to English and German emails, answering English and German calls, Dealing with customer quires on our system and translating replies from English to German and German to English click apply for full job details
Our Store Manager is the primary leader responsible for driving sales and providing exceptional customer experiences within the showroom. They lead by example, motivating and developing their team to achieve clearly defined targets on furniture sales and essential attachments. They understand that the customer is at the heart of everything we do and have the natural ability to continually grow their team's capability to enable them to meet our customers' high expectations. They deliver this by providing clear instructions to meet business needs and creating a motivating and inspiring environment where the team feels supported, positively challenged, and capable of delivering exceptional performance. This commitment to high performance is recognised and rewarded through our generous, industry-leading uncapped bonus scheme, which ensures that all our Store Managers are rewarded for their dedication and hard work. About The Role Core Responsibilities Take ownership of overall showroom sales performance and effectively manage all areas of the business to ensure targets are consistently achieved. Maximise showroom profitability by developing a culture where highly motivated individuals can successfully meet and exceed targets. Support continual performance improvement of Retail Sales Advisors and Assistant Store Managers by regularly setting clear expectations and developing the team through sales observations, feedback, training, and reviews. Recruit and onboard industry-leading Retail Sales Advisors by following recruitment and probation guidelines. Ensure the showroom is fully compliant in all areas of Health and Safety, finance, sales, FCA Regulations, GDPR, and stock control. Create a safe, comfortable, and up-to-date trading environment, ensuring the showroom is always ready to trade, displaying the correct promotional activity, and inviting our guests. Work with the team to share their expert knowledge of extensive product ranges and services and provide all customers with an exceptional experience. Utilise systems to ensure all customer information is processed compliantly, efficiently, and correctly following all Oak Furnitureland procedures and policies. Encourage and deliver a seamless omnichannel customer journey by recommending and using digital resources and marketing tools to help customers make informed purchase decisions. Manage daily operations of the showroom, ensuring smooth and efficient functioning. Coordinate with the Visual Merchandising Team to ensure that all displays are up-to-date and visually appealing. Foster a positive and collaborative team environment, encouraging open communication and teamwork. Conduct regular team meetings to update colleagues on performance, new products, and company policies. Develop colleagues using all available tools and resources to ensure all team members have the skills and knowledge required to perform their roles effectively. Analyse sales data and market trends to develop strategies for increasing sales and profitability. Skills and Experience Capable of leading, coaching, and developing a competitive sales team that consistently meets their goals and targets. Effective leader who leads by example and can communicate confidently and clearly through daily management of shop floor behaviours. Build colleague's commitment and energise them to work towards goals and targets. Experience in successfully managing a large turnover retail store, ideally from a furniture retailer or heavily incentivised big ticket sales environment. Proven track record of delivering successful businesses that operate within a consultative selling environment. Experience in leading sales teams to sell and promote products and services in an informative, engaging, and professional manner by demonstrating in-depth knowledge of the extensive product range. Understanding of the regulatory frameworks associated with this sector and role, with relevant experience enabling the following and delivering of set policies and procedures. Our Store Managers work towards a store target offering uncapped commission rates. Working Hours This is a full time role working 40 hours per week, 5 out of 7 days (including Saturday and Sunday), with one weekend off every six. This position may suit individuals with previous skills or experience gained from the following roles: Sales Manager, Showroom Manager, Retail Manager or Branch Manager. Exclusive Employee Discounts: Enjoy unbeatable savings on all Oak Furnitureland products after completing your probation period. Generous Holiday Allowance: Benefit from 20 days of holiday each year (including Bank Holidays), giving you ample time to relax and recharge. Celebrate Your Special Day: Take an extra day off to celebrate your birthday or another special occasion important to you! My Rewards Programme: Unlock discounts on essentials and luxuries, from dining out and grocery shopping to entertainment and holidays. Competitive Pension Scheme: Secure your future with a 4% employee contribution, matched by the company. Comprehensive Life Assurance: Receive free coverage worth at least twice your annual salary, ensuring peace of mind up to age 65. Continued Development: Enhance your skills and support your future career advancement with ongoing training and growth opportunities within the company. Supportive Employee Assistance Programme: Access professional counselling services via phone or in person whenever needed. Convenient Free On site Parking: Enjoy the convenience and ease of free parking at our location. Company Information Oak Furnitureland launched in 2006. Our brand was built on ensuring our customers could access high quality hardwood furniture at affordable prices, and we were predominantly known for our range of well crafted cabinetry. Fast forward to today, and you'll discover our commitment to using quality materials and creating furniture built to last hasn't changed. We still offer great value for money, too, but what you'll discover now is an evolution that's seen us expand our categories and styles of furniture so that we can offer something for every home. Not only do we offer fantastic pieces of furniture for the home, but we are also a great place to work. It is one where colleagues are valued, feel connected to the business, and are provided with an environment where they can flourish, contribute, and develop their careers. To support us, we are guided by our company's purpose of 'helping people make their house a real home', which is underpinned by our values: We are adaptable We are experts We are authentic We are one team We put our customers first. Our mission is to build an open and inclusive work environment where all colleagues have equal opportunity and access to development, progression and growth. We strive to recruit and retain diverse talent representative of our customer demographic. We have an inclusive environment where everyone can be themselves and are driven by the same purpose and values. As we endeavour to create a workplace that reflects our diverse customer base and the communities in which we live and work, we strongly encourage applications from individuals belonging to minority and underrepresented groups. We are committed to fairness in the way we hire new colleagues, and if you require any additional support to help you through the process, we're happy to make the necessary adjustments for anyone who needs them. Please know that any offer is subject to references and a DBS check.
Apr 09, 2026
Full time
Our Store Manager is the primary leader responsible for driving sales and providing exceptional customer experiences within the showroom. They lead by example, motivating and developing their team to achieve clearly defined targets on furniture sales and essential attachments. They understand that the customer is at the heart of everything we do and have the natural ability to continually grow their team's capability to enable them to meet our customers' high expectations. They deliver this by providing clear instructions to meet business needs and creating a motivating and inspiring environment where the team feels supported, positively challenged, and capable of delivering exceptional performance. This commitment to high performance is recognised and rewarded through our generous, industry-leading uncapped bonus scheme, which ensures that all our Store Managers are rewarded for their dedication and hard work. About The Role Core Responsibilities Take ownership of overall showroom sales performance and effectively manage all areas of the business to ensure targets are consistently achieved. Maximise showroom profitability by developing a culture where highly motivated individuals can successfully meet and exceed targets. Support continual performance improvement of Retail Sales Advisors and Assistant Store Managers by regularly setting clear expectations and developing the team through sales observations, feedback, training, and reviews. Recruit and onboard industry-leading Retail Sales Advisors by following recruitment and probation guidelines. Ensure the showroom is fully compliant in all areas of Health and Safety, finance, sales, FCA Regulations, GDPR, and stock control. Create a safe, comfortable, and up-to-date trading environment, ensuring the showroom is always ready to trade, displaying the correct promotional activity, and inviting our guests. Work with the team to share their expert knowledge of extensive product ranges and services and provide all customers with an exceptional experience. Utilise systems to ensure all customer information is processed compliantly, efficiently, and correctly following all Oak Furnitureland procedures and policies. Encourage and deliver a seamless omnichannel customer journey by recommending and using digital resources and marketing tools to help customers make informed purchase decisions. Manage daily operations of the showroom, ensuring smooth and efficient functioning. Coordinate with the Visual Merchandising Team to ensure that all displays are up-to-date and visually appealing. Foster a positive and collaborative team environment, encouraging open communication and teamwork. Conduct regular team meetings to update colleagues on performance, new products, and company policies. Develop colleagues using all available tools and resources to ensure all team members have the skills and knowledge required to perform their roles effectively. Analyse sales data and market trends to develop strategies for increasing sales and profitability. Skills and Experience Capable of leading, coaching, and developing a competitive sales team that consistently meets their goals and targets. Effective leader who leads by example and can communicate confidently and clearly through daily management of shop floor behaviours. Build colleague's commitment and energise them to work towards goals and targets. Experience in successfully managing a large turnover retail store, ideally from a furniture retailer or heavily incentivised big ticket sales environment. Proven track record of delivering successful businesses that operate within a consultative selling environment. Experience in leading sales teams to sell and promote products and services in an informative, engaging, and professional manner by demonstrating in-depth knowledge of the extensive product range. Understanding of the regulatory frameworks associated with this sector and role, with relevant experience enabling the following and delivering of set policies and procedures. Our Store Managers work towards a store target offering uncapped commission rates. Working Hours This is a full time role working 40 hours per week, 5 out of 7 days (including Saturday and Sunday), with one weekend off every six. This position may suit individuals with previous skills or experience gained from the following roles: Sales Manager, Showroom Manager, Retail Manager or Branch Manager. Exclusive Employee Discounts: Enjoy unbeatable savings on all Oak Furnitureland products after completing your probation period. Generous Holiday Allowance: Benefit from 20 days of holiday each year (including Bank Holidays), giving you ample time to relax and recharge. Celebrate Your Special Day: Take an extra day off to celebrate your birthday or another special occasion important to you! My Rewards Programme: Unlock discounts on essentials and luxuries, from dining out and grocery shopping to entertainment and holidays. Competitive Pension Scheme: Secure your future with a 4% employee contribution, matched by the company. Comprehensive Life Assurance: Receive free coverage worth at least twice your annual salary, ensuring peace of mind up to age 65. Continued Development: Enhance your skills and support your future career advancement with ongoing training and growth opportunities within the company. Supportive Employee Assistance Programme: Access professional counselling services via phone or in person whenever needed. Convenient Free On site Parking: Enjoy the convenience and ease of free parking at our location. Company Information Oak Furnitureland launched in 2006. Our brand was built on ensuring our customers could access high quality hardwood furniture at affordable prices, and we were predominantly known for our range of well crafted cabinetry. Fast forward to today, and you'll discover our commitment to using quality materials and creating furniture built to last hasn't changed. We still offer great value for money, too, but what you'll discover now is an evolution that's seen us expand our categories and styles of furniture so that we can offer something for every home. Not only do we offer fantastic pieces of furniture for the home, but we are also a great place to work. It is one where colleagues are valued, feel connected to the business, and are provided with an environment where they can flourish, contribute, and develop their careers. To support us, we are guided by our company's purpose of 'helping people make their house a real home', which is underpinned by our values: We are adaptable We are experts We are authentic We are one team We put our customers first. Our mission is to build an open and inclusive work environment where all colleagues have equal opportunity and access to development, progression and growth. We strive to recruit and retain diverse talent representative of our customer demographic. We have an inclusive environment where everyone can be themselves and are driven by the same purpose and values. As we endeavour to create a workplace that reflects our diverse customer base and the communities in which we live and work, we strongly encourage applications from individuals belonging to minority and underrepresented groups. We are committed to fairness in the way we hire new colleagues, and if you require any additional support to help you through the process, we're happy to make the necessary adjustments for anyone who needs them. Please know that any offer is subject to references and a DBS check.
Job Title: Technical Compliance Manager Location: South East London / Kent area Salary: 75k - £85k plus package Overview We are seeking an experienced Technical Compliance Manager to join a well-established SPV supporting a major acute hospital PFI contract. The role will be responsible for ensuring statutory, technical, and contractual compliance across a complex healthcare estate. Working closely with the SPC Manager, FM service provider, and hospital Trust, you will provide oversight of Hard FM service delivery, ensuring maintenance, engineering services, and lifecycle activities are delivered in line with contractual obligations and healthcare standards. Key Responsibilities Ensure statutory and contractual compliance across the hospital estate in line with PFI obligations and relevant regulations. Monitor and review the Hard FM service provider s performance, ensuring services are delivered in accordance with contractual KPIs and service standards. Oversee statutory maintenance programmes, certification, and compliance documentation, ensuring records are accurate and audit ready. Support and coordinate technical audits, inspections, and compliance reviews across the estate. Provide technical oversight of planned preventative maintenance (PPM) and lifecycle works, ensuring works are delivered safely and in line with asset management strategies. Identify and manage technical risks, escalating issues where necessary and supporting the implementation of corrective actions. Work closely with the hospital Trust, contractors, and technical advisors to ensure effective communication and resolution of technical issues. Prepare and contribute to compliance reporting and governance processes on behalf of the SPV. Support the SPC Manager in ensuring operational performance and contractual compliance across the project. Skills & Experience Strong background in Hard FM or technical compliance within large or complex estates. Experience working within PFI/PPP contracts, ideally within healthcare environments. Knowledge of statutory compliance requirements, engineering systems, and estates maintenance standards. Experience working within acute hospital or healthcare estates preferred. Strong stakeholder management and communication skills. Qualifications Relevant qualification in Engineering, Building Services, Facilities Management, or Construction (or equivalent experience). Professional membership (e.g., IWFM, CIBSE, IET) desirable.
Apr 09, 2026
Full time
Job Title: Technical Compliance Manager Location: South East London / Kent area Salary: 75k - £85k plus package Overview We are seeking an experienced Technical Compliance Manager to join a well-established SPV supporting a major acute hospital PFI contract. The role will be responsible for ensuring statutory, technical, and contractual compliance across a complex healthcare estate. Working closely with the SPC Manager, FM service provider, and hospital Trust, you will provide oversight of Hard FM service delivery, ensuring maintenance, engineering services, and lifecycle activities are delivered in line with contractual obligations and healthcare standards. Key Responsibilities Ensure statutory and contractual compliance across the hospital estate in line with PFI obligations and relevant regulations. Monitor and review the Hard FM service provider s performance, ensuring services are delivered in accordance with contractual KPIs and service standards. Oversee statutory maintenance programmes, certification, and compliance documentation, ensuring records are accurate and audit ready. Support and coordinate technical audits, inspections, and compliance reviews across the estate. Provide technical oversight of planned preventative maintenance (PPM) and lifecycle works, ensuring works are delivered safely and in line with asset management strategies. Identify and manage technical risks, escalating issues where necessary and supporting the implementation of corrective actions. Work closely with the hospital Trust, contractors, and technical advisors to ensure effective communication and resolution of technical issues. Prepare and contribute to compliance reporting and governance processes on behalf of the SPV. Support the SPC Manager in ensuring operational performance and contractual compliance across the project. Skills & Experience Strong background in Hard FM or technical compliance within large or complex estates. Experience working within PFI/PPP contracts, ideally within healthcare environments. Knowledge of statutory compliance requirements, engineering systems, and estates maintenance standards. Experience working within acute hospital or healthcare estates preferred. Strong stakeholder management and communication skills. Qualifications Relevant qualification in Engineering, Building Services, Facilities Management, or Construction (or equivalent experience). Professional membership (e.g., IWFM, CIBSE, IET) desirable.
We are seeking a dedicated Special Advisor to provide expert guidance and support within the business services sector. This temporary role offers the opportunity to make a meaningful impact in North Tyneside. Client Details Our client is a respected organisation operating within the business services sector. They are a medium-sized organisation known for their focus on delivering exceptional service and maintaining a professional environment. Description Provide expert advice and strategic guidance to senior stakeholders in the organisation. Support the development and implementation of key business initiatives. Conduct research and analysis to inform decision-making processes. Prepare detailed reports and presentations for internal and external use. Collaborate with various departments to ensure alignment with organisational goals. Identify opportunities for improvement and recommend actionable solutions. Ensure compliance with relevant regulations and policies. Act as a trusted advisor on critical business matters. Profile A successful Special Advisor should have: A strong background in Education Services Recognised relevant vocational / academic qualification or relevant experience of working on projects in education, careers or business development. Proven experience in providing strategic advice to senior-level stakeholders. Excellent analytical and problem-solving skills. Outstanding written and verbal communication abilities. The ability to manage multiple priorities in a fast-paced environment. A meticulous attention to detail and a commitment to delivering high-quality work. Job Offer A Salary of between £40,000 and £45,000 A temporary opportunity to work in North Tyneside. A chance to contribute to impactful business initiatives. Opportunities to collaborate with experienced professionals in the field. If you are an experienced professional in business services looking for a rewarding role, we encourage you to apply today!
Apr 09, 2026
Seasonal
We are seeking a dedicated Special Advisor to provide expert guidance and support within the business services sector. This temporary role offers the opportunity to make a meaningful impact in North Tyneside. Client Details Our client is a respected organisation operating within the business services sector. They are a medium-sized organisation known for their focus on delivering exceptional service and maintaining a professional environment. Description Provide expert advice and strategic guidance to senior stakeholders in the organisation. Support the development and implementation of key business initiatives. Conduct research and analysis to inform decision-making processes. Prepare detailed reports and presentations for internal and external use. Collaborate with various departments to ensure alignment with organisational goals. Identify opportunities for improvement and recommend actionable solutions. Ensure compliance with relevant regulations and policies. Act as a trusted advisor on critical business matters. Profile A successful Special Advisor should have: A strong background in Education Services Recognised relevant vocational / academic qualification or relevant experience of working on projects in education, careers or business development. Proven experience in providing strategic advice to senior-level stakeholders. Excellent analytical and problem-solving skills. Outstanding written and verbal communication abilities. The ability to manage multiple priorities in a fast-paced environment. A meticulous attention to detail and a commitment to delivering high-quality work. Job Offer A Salary of between £40,000 and £45,000 A temporary opportunity to work in North Tyneside. A chance to contribute to impactful business initiatives. Opportunities to collaborate with experienced professionals in the field. If you are an experienced professional in business services looking for a rewarding role, we encourage you to apply today!
Practice Advisor, North Services (Aberdeen, Dingwall, Moray and Orkney) Full-time 37 hours per week Salary: £30,869 - £33,039 Ref: SA1168 Please note, we are unable to offer visa sponsorship for this role. Can you coach and mentor colleagues? Can you promote voice and choice for the individuals we support so their voice leads their support? Do you have a can-do, solutions-focused approach? If the ans click apply for full job details
Apr 09, 2026
Full time
Practice Advisor, North Services (Aberdeen, Dingwall, Moray and Orkney) Full-time 37 hours per week Salary: £30,869 - £33,039 Ref: SA1168 Please note, we are unable to offer visa sponsorship for this role. Can you coach and mentor colleagues? Can you promote voice and choice for the individuals we support so their voice leads their support? Do you have a can-do, solutions-focused approach? If the ans click apply for full job details
Customer Service Advisor - 6 Month Fixed Term Contract Full-time Job Title: Customer Service Advisor Function: Customer Services Vacancy Type: Fixed Term Contract Location: Newbury Days of Work: Monday - Friday Hours of Work: 08.30 Start Join us on our journey as we aim to be the UK's most sustainable delivery company, whilst ensuring our customers continue to receive a world class service. You will be in a busy and fast paced business, with a turnover of over £2 billion, that can offer you great benefits and plenty of opportunities to progress your career DPD are passionate about creating an environment that is open, ethical, inclusive and socially responsible. Along with job security, the tools to do the job and a competitive salary, you'll receive fantastic benefits starting on day one, including never working on your birthday ever again DPD is a Valuable 500 company and a Disability Confident Employer Our Site Manager is looking to recruit an experienced and reliable Customer Services Advisor, to strengthen our dedicated and friendly customer services team who put our customers at the heart of everything they do. In this role you will be helping both internal and external customers in relation to the collection or delivery of their parcel. You will work closely with our Drivers, Shift Managers and Operations Managers to identify issues, proactively problem solve and take accountability and ownership for resolving these issues. You'll also be focussed on; Answer any queries with relation to a delivery status, and supplying Proof of Delivery (POD) Carrying out thorough investigations for missing parcels and resolving delivery disputes Promoting company products and services to new and existing customers What we're looking for; You will have proven and demonstrable experience of working in a fast paced customer service environment You will have strong communication skills with a confident telephone manner and the ability to build a quick rapport with the customer You will be polite and professional at all times and have a willingness to go the 'extra mile' to exceed customer expectations. Excellent administration skills with the ability to use Microsoft Office programmes Demonstrate high levels of self-motivation and initiative to effectively problem solve. Demonstrate the core DPD DNA values of Passion, Respect, Honesty, Flexibility, Hard Work and Accountability. About our benefits: We recognise that our people are at the heart of our business, without them we wouldn't be able to deliver our award-winning service to millions of customers across the country each day. It's important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few Holiday trading Enhanced maternity and paternity package Free life assurance of 4 x salary on joining the pension scheme Free onsite car parking for all employees Health Kiosks visiting every location Discounted shopping from 100's of retailers including up to 5% off supermarket shopping Milestone Days off to celebrate with your family and friends For employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glasses Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities. If you identify with our aims and values and can help us deliver our customers' promises, then this is the job for you! Apply today.
Apr 09, 2026
Full time
Customer Service Advisor - 6 Month Fixed Term Contract Full-time Job Title: Customer Service Advisor Function: Customer Services Vacancy Type: Fixed Term Contract Location: Newbury Days of Work: Monday - Friday Hours of Work: 08.30 Start Join us on our journey as we aim to be the UK's most sustainable delivery company, whilst ensuring our customers continue to receive a world class service. You will be in a busy and fast paced business, with a turnover of over £2 billion, that can offer you great benefits and plenty of opportunities to progress your career DPD are passionate about creating an environment that is open, ethical, inclusive and socially responsible. Along with job security, the tools to do the job and a competitive salary, you'll receive fantastic benefits starting on day one, including never working on your birthday ever again DPD is a Valuable 500 company and a Disability Confident Employer Our Site Manager is looking to recruit an experienced and reliable Customer Services Advisor, to strengthen our dedicated and friendly customer services team who put our customers at the heart of everything they do. In this role you will be helping both internal and external customers in relation to the collection or delivery of their parcel. You will work closely with our Drivers, Shift Managers and Operations Managers to identify issues, proactively problem solve and take accountability and ownership for resolving these issues. You'll also be focussed on; Answer any queries with relation to a delivery status, and supplying Proof of Delivery (POD) Carrying out thorough investigations for missing parcels and resolving delivery disputes Promoting company products and services to new and existing customers What we're looking for; You will have proven and demonstrable experience of working in a fast paced customer service environment You will have strong communication skills with a confident telephone manner and the ability to build a quick rapport with the customer You will be polite and professional at all times and have a willingness to go the 'extra mile' to exceed customer expectations. Excellent administration skills with the ability to use Microsoft Office programmes Demonstrate high levels of self-motivation and initiative to effectively problem solve. Demonstrate the core DPD DNA values of Passion, Respect, Honesty, Flexibility, Hard Work and Accountability. About our benefits: We recognise that our people are at the heart of our business, without them we wouldn't be able to deliver our award-winning service to millions of customers across the country each day. It's important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few Holiday trading Enhanced maternity and paternity package Free life assurance of 4 x salary on joining the pension scheme Free onsite car parking for all employees Health Kiosks visiting every location Discounted shopping from 100's of retailers including up to 5% off supermarket shopping Milestone Days off to celebrate with your family and friends For employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glasses Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities. If you identify with our aims and values and can help us deliver our customers' promises, then this is the job for you! Apply today.
Customer Service Advisor Glastonbury, Somerset Monday to Friday, 8:00am - 4:00pm £29,000 About the Role We're on the lookout for a proactive and personable Customer Service Advisor to join a welcoming, close-knit team in Somerset. This is a brilliant opportunity for someone who thrives in a fast-paced environment and takes pride in delivering outstanding customer service. If you enjoy being at the heart of operations, keeping things running smoothly, and making a real difference to customers every day - this could be the role for you. Key Responsibilities Handling customer orders via phone and email with professionalism and efficiency Accurately pricing and processing orders Inputting orders onto the live shipping system Managing amendments and updates to existing orders Keeping customers informed with timely delivery updates Providing general administrative support and assisting with ad hoc office tasks About You Confident, friendly, and professional on the phone Highly organised with the ability to juggle multiple tasks Strong attention to detail and accuracy A proactive team player with a positive attitude Experience within a builders' merchant or similar environment would be beneficial, but isn't essential - full support will be provided. Team & Support You'll be working closely with Jake, a long-standing and valued member of the team, who will provide full training and ongoing support to help you succeed and feel at home from day one. What's in it for You? 25 days holiday plus bank holidays Free on-site parking Share saver scheme Employee benefits scheme Company pension If you are interested in this opportunity, please click apply.
Apr 09, 2026
Full time
Customer Service Advisor Glastonbury, Somerset Monday to Friday, 8:00am - 4:00pm £29,000 About the Role We're on the lookout for a proactive and personable Customer Service Advisor to join a welcoming, close-knit team in Somerset. This is a brilliant opportunity for someone who thrives in a fast-paced environment and takes pride in delivering outstanding customer service. If you enjoy being at the heart of operations, keeping things running smoothly, and making a real difference to customers every day - this could be the role for you. Key Responsibilities Handling customer orders via phone and email with professionalism and efficiency Accurately pricing and processing orders Inputting orders onto the live shipping system Managing amendments and updates to existing orders Keeping customers informed with timely delivery updates Providing general administrative support and assisting with ad hoc office tasks About You Confident, friendly, and professional on the phone Highly organised with the ability to juggle multiple tasks Strong attention to detail and accuracy A proactive team player with a positive attitude Experience within a builders' merchant or similar environment would be beneficial, but isn't essential - full support will be provided. Team & Support You'll be working closely with Jake, a long-standing and valued member of the team, who will provide full training and ongoing support to help you succeed and feel at home from day one. What's in it for You? 25 days holiday plus bank holidays Free on-site parking Share saver scheme Employee benefits scheme Company pension If you are interested in this opportunity, please click apply.
Job Title: Customer Contact Advisor Location: Birmingham (near NEC) Type: Full-time, Temporary to Permenant Pay: £13 per hour We are recruiting on behalf of our client, who is looking for a confident and approachable communicator to join their team as a Customer Contact Advisor. This role is ideal for someone who thrives in a fast-paced environment and can stay calm under pressure. Key Responsibilities Handle incoming calls from drivers and customers, arranging service, maintenance, and repairs for company fleet vehicles Assist drivers who have broken down, arranging prompt vehicle recovery (VOR / emergency breakdown support) Book services with suppliers and organise courtesy or rental vehicles Schedule additional services or maintenance as required Keep drivers and customers informed of progress, escalating concerns when needed Support the coordination and administration of fleet vehicle servicing and maintenance Skills & Experience Contact centre experience is essential Must hold a valid driving licence and be able to drive due to the location of the role Excellent communication and organisational skills Ability to work efficiently in a busy, fast-moving environment This is a full-time opportunity to gain experience in fleet operations, VOR, and emergency breakdown support with a well-established client. If you are interested, please apply or get in touch with David Bristol on or via email at
Apr 09, 2026
Full time
Job Title: Customer Contact Advisor Location: Birmingham (near NEC) Type: Full-time, Temporary to Permenant Pay: £13 per hour We are recruiting on behalf of our client, who is looking for a confident and approachable communicator to join their team as a Customer Contact Advisor. This role is ideal for someone who thrives in a fast-paced environment and can stay calm under pressure. Key Responsibilities Handle incoming calls from drivers and customers, arranging service, maintenance, and repairs for company fleet vehicles Assist drivers who have broken down, arranging prompt vehicle recovery (VOR / emergency breakdown support) Book services with suppliers and organise courtesy or rental vehicles Schedule additional services or maintenance as required Keep drivers and customers informed of progress, escalating concerns when needed Support the coordination and administration of fleet vehicle servicing and maintenance Skills & Experience Contact centre experience is essential Must hold a valid driving licence and be able to drive due to the location of the role Excellent communication and organisational skills Ability to work efficiently in a busy, fast-moving environment This is a full-time opportunity to gain experience in fleet operations, VOR, and emergency breakdown support with a well-established client. If you are interested, please apply or get in touch with David Bristol on or via email at
Locations 1 Catford Road, London, SE6 4RU, GB Apply Before 04/06/2026, 10:59 PM Job Schedule Full time Job Description Discover yourself in Lewisham where what you do makes a difference to our vibrant and culturally diverse communities! We have a rich history of welcoming people from all over the world and are proud to be recognised as the UK's first Borough of Sanctuary, for our work in championing the rights of refugees and migrants. Introduction As a Temporary Accommodation Income Officer, you'll be a key player in supporting some of Lewisham's most vulnerable residents to sustain their homes. You'll lead on rent collection for temporary accommodation, taking proactive steps to prevent arrears, maximise income, and provide early, effective support. This is not "just" an income role - it's customer service, problem solving, safeguarding, and community impact all in one. You will: Manage a caseload of rent accounts, ensuring income is maximised and arrears are tackled early. Work directly with residents to offer supportive, people centred income management. Represent the council in county court for possession proceedings when needed. Work closely with Housing Benefit, DWP, Social Services, Housing Options, and internal teams to resolve complex cases and prevent arrears. What's the role? In this role, you'll manage a caseload of around 850 clients, working closely with colleagues across the organisation and external partners to help residents sustain their licences and non-secure tenancies. You'll play a key role in supporting clients to pay their rent, reduce arrears, and move towards long term financial stability. What's in it for you? Excellent training and development opportunities, plus a range of benefits including: Local Government Pension scheme Flexible working and family friendly policies Season ticket and bicycle loans A range of staff discounts including local subsidised gym memberships Supportive staff networks What we're looking for Someone with a passion about making a real difference to residents' lives while helping to protect vital public funds. Able to thrive in a fast paced, people focused environment where every day brings a new challenge. Maintain clear, accurate records and prepare legal documentation in line with policy. Contribute to continuous service improvement by adopting best practice, excellent customer service, and supporting training where needed. Location The job is primarily based in Laurence House, but we operate a hybrid approach where you will be required to work both in the office and from home on a regular basis. Special conditions GCSE passes in Maths and English Able to travel to different sites as and when required The job is subject to an enhanced DBS check The recruitment process is anonymous and we don't accept CV's. Applicant handbook - please read the guidance in this handbook when applying. It is essential that you complete the application fully and that your supporting statement covers how you meet each of the person specification criteria listed. Please click here to view the Job Description and Person Specification N.B: All appointments will be offered at the minimum spinal column point (SCP) for the grade of the role. The only exception to this will be when matching current salary (up to the maximum of the scale), which is subject to evidential proof. Diversity Lewisham Council is a Disability Confident employer. We welcome and encourage job applications of all abilities. If you require any reasonable adjustments in the application or interview, please contact the lead contact on this advert. We will make reasonable adjustments to make sure our disabled applicants and those with health conditions are supported throughout our recruitment process. We support the access to work scheme, further details are available at The Council has a dedicated employment support service, Lewisham Works, which offers Lewisham residents guidance in relation to applying for jobs. If you want to join Lewisham Works, please email and an advisor will be in touch with you. The Council reserves the right to close adverts early if there is a large response. Let's stay connected, follow us on social media:
Apr 09, 2026
Full time
Locations 1 Catford Road, London, SE6 4RU, GB Apply Before 04/06/2026, 10:59 PM Job Schedule Full time Job Description Discover yourself in Lewisham where what you do makes a difference to our vibrant and culturally diverse communities! We have a rich history of welcoming people from all over the world and are proud to be recognised as the UK's first Borough of Sanctuary, for our work in championing the rights of refugees and migrants. Introduction As a Temporary Accommodation Income Officer, you'll be a key player in supporting some of Lewisham's most vulnerable residents to sustain their homes. You'll lead on rent collection for temporary accommodation, taking proactive steps to prevent arrears, maximise income, and provide early, effective support. This is not "just" an income role - it's customer service, problem solving, safeguarding, and community impact all in one. You will: Manage a caseload of rent accounts, ensuring income is maximised and arrears are tackled early. Work directly with residents to offer supportive, people centred income management. Represent the council in county court for possession proceedings when needed. Work closely with Housing Benefit, DWP, Social Services, Housing Options, and internal teams to resolve complex cases and prevent arrears. What's the role? In this role, you'll manage a caseload of around 850 clients, working closely with colleagues across the organisation and external partners to help residents sustain their licences and non-secure tenancies. You'll play a key role in supporting clients to pay their rent, reduce arrears, and move towards long term financial stability. What's in it for you? Excellent training and development opportunities, plus a range of benefits including: Local Government Pension scheme Flexible working and family friendly policies Season ticket and bicycle loans A range of staff discounts including local subsidised gym memberships Supportive staff networks What we're looking for Someone with a passion about making a real difference to residents' lives while helping to protect vital public funds. Able to thrive in a fast paced, people focused environment where every day brings a new challenge. Maintain clear, accurate records and prepare legal documentation in line with policy. Contribute to continuous service improvement by adopting best practice, excellent customer service, and supporting training where needed. Location The job is primarily based in Laurence House, but we operate a hybrid approach where you will be required to work both in the office and from home on a regular basis. Special conditions GCSE passes in Maths and English Able to travel to different sites as and when required The job is subject to an enhanced DBS check The recruitment process is anonymous and we don't accept CV's. Applicant handbook - please read the guidance in this handbook when applying. It is essential that you complete the application fully and that your supporting statement covers how you meet each of the person specification criteria listed. Please click here to view the Job Description and Person Specification N.B: All appointments will be offered at the minimum spinal column point (SCP) for the grade of the role. The only exception to this will be when matching current salary (up to the maximum of the scale), which is subject to evidential proof. Diversity Lewisham Council is a Disability Confident employer. We welcome and encourage job applications of all abilities. If you require any reasonable adjustments in the application or interview, please contact the lead contact on this advert. We will make reasonable adjustments to make sure our disabled applicants and those with health conditions are supported throughout our recruitment process. We support the access to work scheme, further details are available at The Council has a dedicated employment support service, Lewisham Works, which offers Lewisham residents guidance in relation to applying for jobs. If you want to join Lewisham Works, please email and an advisor will be in touch with you. The Council reserves the right to close adverts early if there is a large response. Let's stay connected, follow us on social media:
Link to Privacy Policy Link to Cookie PolicySenior Analyst, Compliance Advisory page is loaded Senior Analyst, Compliance Advisorylocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: R9008 Company Description is where the world checks out. Our global network powers billions of transactions every year, making money move without making a fuss. We spent years perfecting a service most people will never notice. Because when digital payments just work, businesses grow, customers stay, and no one stops to think about why.With 19 offices spanning six continents, we feel at home everywhere - but London is our HQ. Wherever our people work their magic, they're fast-moving, performance-obsessed, and driven by being better every day. Ideal. Because a role here isn't just another job; it's a career-defining opportunity to build the future of fintech. Job Description About the Role The Senior Analyst is a critical pillar of our UK Financial Crime Compliance team. In this essential position, you will directly partner with the UK Money Laundering Reporting Officer (MLRO) and Deputy MLRO (DMLRO) to fulfill our core statutory and regulatory mandates.This role goes beyond standard compliance; it involves complex analytical problem-solving, managing escalation pipelines, and supporting the fulfillment of MLRO responsibilities. You will be the crucial link ensuring the robust, real-world application of our AML/CTF and Sanctions Policies across the business. What You Will Do Manage Critical Escalations: Oversee the pipeline of complex escalations from the first line of defense, tackling Enhanced Due Diligence (EDD) for new customer onboarding, adverse media, and ongoing monitoring alerts. Enable Product Growth Safely: Evaluate and advise on financial crime risks associated with product extensions, such as Card Payout and Pay to Bank features. Help to Shape Risk Controls: Advise, apply and monitor specialised risk controls for complex or higher risk business models. Conduct Quality Assurance: Execute targeted reviews and rigorous Customer Due Diligence (CDD) sampling to ensure continuous compliance. Advise and Guide: Act as an internal subject matter expert, providing timely, ad-hoc guidance on UK financial crime law, policy, and standards. What You Bring Deep Regulatory Specialism: Deep , practical working knowledge of the Proceeds of Crime Act 2002 (POCA) and UK-specific AML/CTF and Sanctions legal frameworks as it relates to the Payments sector. Analytical Expertise: A proven track record in financial crime analysis, with a sharp focus on EDD and transaction monitoring across diverse business models. High-Risk Evaluation: The confidence to evaluate nuanced "High Risk" scenarios and deliver structured, actionable recommendations to executive leadership. Exceptional Communication: Top-tier written communication skills, with extensive experience drafting Suspicious Activity Reports (SARs) and formal internal memorandums. Strategic Judgment: The ability to balance commercial objectives with strict regulatory requirements, acting as a trusted advisor to the broader business. Impactful Work: Directly protect the business and our customers from sophisticated global financial crimes. Leadership Exposure: Work shoulder-to-shoulder with senior leadership, gaining unparalleled exposure to high-level compliance strategy and execution. Bring all of you to work We create the conditions for high performers to thrive - through real ownership, fewer blockers, and work that makes a difference from day one.Here, you'll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It's a place where ambition gets met with opportunity - and where your growth is in your hands.We work as one team, and we back each other to succeed. So whatever your background or identity, if you're ready to grow and make a difference, you'll be right at home here.It's important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.to learn more about our culture, open roles, and what drives us.For a closer look at daily life at follow us on and
Apr 09, 2026
Full time
Link to Privacy Policy Link to Cookie PolicySenior Analyst, Compliance Advisory page is loaded Senior Analyst, Compliance Advisorylocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: R9008 Company Description is where the world checks out. Our global network powers billions of transactions every year, making money move without making a fuss. We spent years perfecting a service most people will never notice. Because when digital payments just work, businesses grow, customers stay, and no one stops to think about why.With 19 offices spanning six continents, we feel at home everywhere - but London is our HQ. Wherever our people work their magic, they're fast-moving, performance-obsessed, and driven by being better every day. Ideal. Because a role here isn't just another job; it's a career-defining opportunity to build the future of fintech. Job Description About the Role The Senior Analyst is a critical pillar of our UK Financial Crime Compliance team. In this essential position, you will directly partner with the UK Money Laundering Reporting Officer (MLRO) and Deputy MLRO (DMLRO) to fulfill our core statutory and regulatory mandates.This role goes beyond standard compliance; it involves complex analytical problem-solving, managing escalation pipelines, and supporting the fulfillment of MLRO responsibilities. You will be the crucial link ensuring the robust, real-world application of our AML/CTF and Sanctions Policies across the business. What You Will Do Manage Critical Escalations: Oversee the pipeline of complex escalations from the first line of defense, tackling Enhanced Due Diligence (EDD) for new customer onboarding, adverse media, and ongoing monitoring alerts. Enable Product Growth Safely: Evaluate and advise on financial crime risks associated with product extensions, such as Card Payout and Pay to Bank features. Help to Shape Risk Controls: Advise, apply and monitor specialised risk controls for complex or higher risk business models. Conduct Quality Assurance: Execute targeted reviews and rigorous Customer Due Diligence (CDD) sampling to ensure continuous compliance. Advise and Guide: Act as an internal subject matter expert, providing timely, ad-hoc guidance on UK financial crime law, policy, and standards. What You Bring Deep Regulatory Specialism: Deep , practical working knowledge of the Proceeds of Crime Act 2002 (POCA) and UK-specific AML/CTF and Sanctions legal frameworks as it relates to the Payments sector. Analytical Expertise: A proven track record in financial crime analysis, with a sharp focus on EDD and transaction monitoring across diverse business models. High-Risk Evaluation: The confidence to evaluate nuanced "High Risk" scenarios and deliver structured, actionable recommendations to executive leadership. Exceptional Communication: Top-tier written communication skills, with extensive experience drafting Suspicious Activity Reports (SARs) and formal internal memorandums. Strategic Judgment: The ability to balance commercial objectives with strict regulatory requirements, acting as a trusted advisor to the broader business. Impactful Work: Directly protect the business and our customers from sophisticated global financial crimes. Leadership Exposure: Work shoulder-to-shoulder with senior leadership, gaining unparalleled exposure to high-level compliance strategy and execution. Bring all of you to work We create the conditions for high performers to thrive - through real ownership, fewer blockers, and work that makes a difference from day one.Here, you'll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It's a place where ambition gets met with opportunity - and where your growth is in your hands.We work as one team, and we back each other to succeed. So whatever your background or identity, if you're ready to grow and make a difference, you'll be right at home here.It's important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.to learn more about our culture, open roles, and what drives us.For a closer look at daily life at follow us on and
Customer Service Advisor (Zero Carbon Living) Location: Bristol Salary banding: Starting base salary of £25,950 which will increase to £26,770 once your training and probation period are completed. This is usually within 9 months, although can be quicker depending on previous experience! Experience: Learner - customer facing in a service environment with digital experience and problem solving skills advantageous Working pattern:Full time - 37 hours per week(Shift times are between 8am - 6:15pm Monday to Friday and one Saturday per month from 9am - 2pm) Sponsorship: We are unable to offer sponsorship for this role. This role in 3 words: Fun, rewarding, customer-centric Top 3 qualities for this role: Communication, great teammate, creative thinking Start dates for Bristol : Where you'll work: At OVO, we understand that a one size fits all approach doesn't work for everyone. That's why we created the OVO Way of Flexibility. All our roles are hub based (Bristol or Glasgow), providing a dedicated space for collaboration, connection and teamwork. You'll also have the flexibility to work from home. For this role, you'll need to be based within a reasonable distance from our offices (30 miles) and able to travel into our Glasgow hub. The expectation is 2 days per week in office during the training period and then will be 2 days per month once you're in your squad. Everyone belongs at OVO At OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. And we know it takes all of us to change the world. That's why we need diverse people from all gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us. Teamworking for the planet Everything we do here spins around Plan Zero. So, naturally, the team you'll be joining plays a gigantic role in making that happen. Here's how: Our way of working enables us to treat our customers as individuals. We understand their needs in a personal and relevant way, resolving their queries as quickly as possible; we call this Account Management. We're working together in squads with the same zero-carbon goal in mind; it's not just a way of working - it's a culture and a mentality. Squad life is all about self-managing as a group and making decisions together. With Plan Zero at front of mind, we're all about making things better, looking for opportunities to deliver customer value in a constantly evolving landscape. Squads are encouraged to try innovative approaches, learning and adapting quickly are core to our development culture. We embrace challenges, continuously provide feedback and pro-actively seek opportunities to improve, innovate, and progress towards a zero carbon future. This role in a nutshell: As a Zero Carbon Living Advisor, your role is to provide consistently outstanding service to OVO's customers across the entire customer lifecycle; this will include some of OVO's most vulnerable customers. You serve to solve, ensuring customer's needs are met whilst informing and educating on our Plan Zero mission and connecting them with products and services that support home decarbonisation. This is a telephony based role so you'll be resolving customer inbound queries through calls, and some emails. Your key outcomes will be: Engaging with OVO's customers, communicating with passion across phone, and occasionally via email. Quickly understand the root cause of customer contact, taking ownership for solving queries first time to prevent repeat contact. Coach your teammates in areas where you have a deeper level of knowledge or skill - this might be to help answer a customer query in the moment or to enhance the overall knowledge across the squad. Take ownership for the success of the entire squad. We believe the strength of the squad is each individual advisor, but the strength of each advisor is the squad. Autonomously manage your day, ensuring the overall objectives of the squad are achieved. Prepare, attend and actively contribute at squad meetings as appropriate. Identify and implement continuous improvement efforts in both squad ways of working and customer experience. Be an OVO ambassador, promoting our range of products & services to customers. Be empowered to have strong conversations to promote our products & services that we offer to our customers to help promote a Zero Carbon Living. Take accountability for your own development and using the tools provided to allow yourself to have strong conversations around our new and existing products. You'll be successful in this role at OVO if you Enjoy working in a fast paced customer service environment, and have a real passion for providing outstanding customer service and an eye for continuous improvement. Demonstrate our OVO values and be an advocate of Plan Zero. Have experience of cross selling. Enjoy working as part of a team but also thrive independently. Are a brilliant communicator, particularly on the phone. You're comfortable talking to wide range of people about a variety of queries. Have a passion for helping and supporting vulnerable customers. Are strong at showing empathy, understanding and compassion to our customers' circumstances. At times you may need to have in-depth and sensitive conversations with customers. Let's talk about what's in it for you As well as a base salary of £25,950 which rises to £26,770 once you reach Level 2 (usually after 6-9 months but depends on each individual). You'll also be eligible to qualify for a monthly incentive which is based on squad achieving performance measures. We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO and there's flex pay. It's an extra 9% of your salary on top of your core pay to use as you like. You can take it as cash, add to your pension, or choose to spend it on a huge range of flex benefits. Here's a taster of what's on offer: For starters, you'll get 34 days of holiday (including bank holidays). For your health With benefits like a healthcare cash plan or private medical insurance depending on your career level, critical illness cover, life assurance, health assessments, and more For your wellbeing With gym membership, gadget, travel and cyber insurance, workplace ISA, will writing services, DNA testing, dental insurance, and more For your lifestyle With extra holiday buying, discount dining, culture cards, tech loans, and supporting your favourite charities with give-as-you-earn donations For your home Get up to £400 towards any OVO Energy plan , plus personal carbon offsetting and great discounts on smart thermostats and EV chargers. For your commute Nab a great deal on ultra-low emission car leasing , plus our cycle to work scheme and public transport season ticket loans Want to hear about our full range of flexible benefits and progressive people policies? Our People Team can tell you everything you need to know. For your Belonging To find better ways to support our people, we need to listen to each other's experiences and find ways to build a truly inclusive and diverse workplace. As part of this, we have 8 Belonging Networks at OVO. Led by our people, for our people - so when you join OVO, you can play a part - big or small - with any of the Networks. It's up to you. Oh, and one last thing We'd be thrilled if you tick off all our boxes yet we also believe it's just as important we tick off all of yours. And if you think you have most of what we're looking for but not every single thing, go ahead and hit apply . We'd still love to hear from you! If you have any additional requirements, there's a space to let us know on the application form; we want to make the process as easy and comfortable for you as possible DEPARTMENT Customer Services LOCATION Bristol
Apr 09, 2026
Full time
Customer Service Advisor (Zero Carbon Living) Location: Bristol Salary banding: Starting base salary of £25,950 which will increase to £26,770 once your training and probation period are completed. This is usually within 9 months, although can be quicker depending on previous experience! Experience: Learner - customer facing in a service environment with digital experience and problem solving skills advantageous Working pattern:Full time - 37 hours per week(Shift times are between 8am - 6:15pm Monday to Friday and one Saturday per month from 9am - 2pm) Sponsorship: We are unable to offer sponsorship for this role. This role in 3 words: Fun, rewarding, customer-centric Top 3 qualities for this role: Communication, great teammate, creative thinking Start dates for Bristol : Where you'll work: At OVO, we understand that a one size fits all approach doesn't work for everyone. That's why we created the OVO Way of Flexibility. All our roles are hub based (Bristol or Glasgow), providing a dedicated space for collaboration, connection and teamwork. You'll also have the flexibility to work from home. For this role, you'll need to be based within a reasonable distance from our offices (30 miles) and able to travel into our Glasgow hub. The expectation is 2 days per week in office during the training period and then will be 2 days per month once you're in your squad. Everyone belongs at OVO At OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. And we know it takes all of us to change the world. That's why we need diverse people from all gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us. Teamworking for the planet Everything we do here spins around Plan Zero. So, naturally, the team you'll be joining plays a gigantic role in making that happen. Here's how: Our way of working enables us to treat our customers as individuals. We understand their needs in a personal and relevant way, resolving their queries as quickly as possible; we call this Account Management. We're working together in squads with the same zero-carbon goal in mind; it's not just a way of working - it's a culture and a mentality. Squad life is all about self-managing as a group and making decisions together. With Plan Zero at front of mind, we're all about making things better, looking for opportunities to deliver customer value in a constantly evolving landscape. Squads are encouraged to try innovative approaches, learning and adapting quickly are core to our development culture. We embrace challenges, continuously provide feedback and pro-actively seek opportunities to improve, innovate, and progress towards a zero carbon future. This role in a nutshell: As a Zero Carbon Living Advisor, your role is to provide consistently outstanding service to OVO's customers across the entire customer lifecycle; this will include some of OVO's most vulnerable customers. You serve to solve, ensuring customer's needs are met whilst informing and educating on our Plan Zero mission and connecting them with products and services that support home decarbonisation. This is a telephony based role so you'll be resolving customer inbound queries through calls, and some emails. Your key outcomes will be: Engaging with OVO's customers, communicating with passion across phone, and occasionally via email. Quickly understand the root cause of customer contact, taking ownership for solving queries first time to prevent repeat contact. Coach your teammates in areas where you have a deeper level of knowledge or skill - this might be to help answer a customer query in the moment or to enhance the overall knowledge across the squad. Take ownership for the success of the entire squad. We believe the strength of the squad is each individual advisor, but the strength of each advisor is the squad. Autonomously manage your day, ensuring the overall objectives of the squad are achieved. Prepare, attend and actively contribute at squad meetings as appropriate. Identify and implement continuous improvement efforts in both squad ways of working and customer experience. Be an OVO ambassador, promoting our range of products & services to customers. Be empowered to have strong conversations to promote our products & services that we offer to our customers to help promote a Zero Carbon Living. Take accountability for your own development and using the tools provided to allow yourself to have strong conversations around our new and existing products. You'll be successful in this role at OVO if you Enjoy working in a fast paced customer service environment, and have a real passion for providing outstanding customer service and an eye for continuous improvement. Demonstrate our OVO values and be an advocate of Plan Zero. Have experience of cross selling. Enjoy working as part of a team but also thrive independently. Are a brilliant communicator, particularly on the phone. You're comfortable talking to wide range of people about a variety of queries. Have a passion for helping and supporting vulnerable customers. Are strong at showing empathy, understanding and compassion to our customers' circumstances. At times you may need to have in-depth and sensitive conversations with customers. Let's talk about what's in it for you As well as a base salary of £25,950 which rises to £26,770 once you reach Level 2 (usually after 6-9 months but depends on each individual). You'll also be eligible to qualify for a monthly incentive which is based on squad achieving performance measures. We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO and there's flex pay. It's an extra 9% of your salary on top of your core pay to use as you like. You can take it as cash, add to your pension, or choose to spend it on a huge range of flex benefits. Here's a taster of what's on offer: For starters, you'll get 34 days of holiday (including bank holidays). For your health With benefits like a healthcare cash plan or private medical insurance depending on your career level, critical illness cover, life assurance, health assessments, and more For your wellbeing With gym membership, gadget, travel and cyber insurance, workplace ISA, will writing services, DNA testing, dental insurance, and more For your lifestyle With extra holiday buying, discount dining, culture cards, tech loans, and supporting your favourite charities with give-as-you-earn donations For your home Get up to £400 towards any OVO Energy plan , plus personal carbon offsetting and great discounts on smart thermostats and EV chargers. For your commute Nab a great deal on ultra-low emission car leasing , plus our cycle to work scheme and public transport season ticket loans Want to hear about our full range of flexible benefits and progressive people policies? Our People Team can tell you everything you need to know. For your Belonging To find better ways to support our people, we need to listen to each other's experiences and find ways to build a truly inclusive and diverse workplace. As part of this, we have 8 Belonging Networks at OVO. Led by our people, for our people - so when you join OVO, you can play a part - big or small - with any of the Networks. It's up to you. Oh, and one last thing We'd be thrilled if you tick off all our boxes yet we also believe it's just as important we tick off all of yours. And if you think you have most of what we're looking for but not every single thing, go ahead and hit apply . We'd still love to hear from you! If you have any additional requirements, there's a space to let us know on the application form; we want to make the process as easy and comfortable for you as possible DEPARTMENT Customer Services LOCATION Bristol
# At Chubb we are driven by a powerful purpose - to protect your worldContract Manager/Solicitor page is loaded Contract Manager/Solicitorlocations: Chubb Blackburn, Shadsworth Road, Blackburn, Lancashire, BB1 2PRtime type: Full timeposted on: Posted Todayjob requisition id: JRHere at Chubb Fire & Security we have an opportunity for a Contract Lawyer / Contract Manager to join our Team based in Blackburn (BB1 2PR) working in a Hybrid model 3 days in the office 2 days from home. SALARY: up to £70,000 per annum (DOE) 25 days holiday, plus bank holidays Private Medical Company car or Car Allowance Free Onsite Parking Cycle to Work Scheme Employee Referral Scheme (£1000) Company Pension Scheme Life Assurance (4 x Basic Salary) Employee Scholarship Scheme A Central Benefits Platform offering a wide variety discounts Health & Wellbeing Resources Bravo Awards: Recognising outstanding contributions from all employees and encourage excellence What You'll be Doing as a Contract Lawyer / Contract Manager We are seeking an experienced Contract Lawyer or Contract Manager to lead all contract-related activity within the business. This role is central to ensuring that contracts are accurately drafted, reviewed and amended, that all documentation complies with legal and internal standards, and that contractual risks are effectively managed.The successful candidate will play a key role in maximising operational and financial performance while safeguarding the organisation from exposure. Key Responsibilities Draft, review; negotiate and finalise construction and commercial contracts including JCTs, NECs; FIDIC forms and public procurement contracts. Draft, review, negotiate and finalise customer related contracts, including both Customer issued terms and conditions, Supplier issued terms and conditions and the business standard terms, covering Customer Contracts, Service & Maintenance Agreements, Installation Contracts, Monitoring Agreements, and Framework/Call Off Agreements. Draft and review other legal documents to include but not limited to Parent Company Guarantees / Performance Bonds; Collateral Warranty Agreements; Novation Agreements; Amendment / Variation Agreements; Termination Agreements; SaaS Agreements; Software Licences / User Licences; NDA (Non-Disclosure Agreements); Letters of Intent; Tender Questionnaire / PQQ; Bid Submission Documents; Heads of Terms / Memorandum of Understandings. Lead contract negotiations with confidence, working both independently and collaboratively with internal teams. Demonstrate strong attention to detail and take full ownership of assigned work. Provide legal advice to the business on commercial matters, construction issues, dispute resolution, governance; GDPR and compliance. Support the business in managing and mitigating disputes. Develop training materials and deliver training sessions on relevant legal processes, legislation and company policies. Undertake occasional travel to UK offices to meet with internal and external stakeholders. Qualifications and Experience Experience in a similar role within either the private or public sector. A relevant legal qualification is preferred; however, extensive experience in construction contracts is essential. Proven experience in a similar contract management or legal advisory role within the private or public sector. Strong background in negotiating complex commercial agreements and managing contract lifecycles from tender to completion. Experience advising senior stakeholders and influencing decision making at operational and strategic levels. Familiarity with dispute resolution processes, claims management and risk mitigation strategies. Experience delivering training or guidance on legal or contractual matters is advantageous. Chubb Fire & Security have been protecting people and assets worldwide for more than 200 years. Providing essential and innovative security systems, equipment and services, from digital CCTV surveillance and intruder alarms to fire detection and suppression systems. Our customers range from local independent businesses to many of the FTSE 100 companies, and our Chubb family is extensive too, with a dynamic team of over 13,000 employees globally - Together we do great things! Our commitment to our people is to continually develop and innovate so that we grow together as your career unfolds. As part of the global APi Group, we join a family of organisations where leadership, and leadership development is our most powerful strategic advantage and the best way to invest in our people. Chubb Fire and Security is an equal opportunities employer. Our commitment to Diversity, Equity, and Inclusion (DEI) ensures all employees and applicants feel valued, respected, and supported. At Chubb, individuality is celebrated, and our strength lies in the diversity of our team. By fostering an equitable environment, we empower individuals to contribute their unique perspectives, driving innovation and excellence at every level. Additional Information Established over 200 years ago, Chubb Fire & Security are a global business driven by keeping people and the world safe. We provide essential systems, equipment and services, from digital CCTV surveillance and intruder alarms, to fire detection and suppression systems. Offering a full range of innovative products and services to a broad range of customers, from local independent business, to many of the FTSE 100 companiesWe believe we offer a unique working culture, where you are as important to us as our customers, and we want you to feel that everyday. We are proud to offer extensive training to all of our new Advisors, fully supporting, and enabling you to thrive in your new role and beyond, with ongoing career development opportunities throughout your career journey with us.
Apr 09, 2026
Full time
# At Chubb we are driven by a powerful purpose - to protect your worldContract Manager/Solicitor page is loaded Contract Manager/Solicitorlocations: Chubb Blackburn, Shadsworth Road, Blackburn, Lancashire, BB1 2PRtime type: Full timeposted on: Posted Todayjob requisition id: JRHere at Chubb Fire & Security we have an opportunity for a Contract Lawyer / Contract Manager to join our Team based in Blackburn (BB1 2PR) working in a Hybrid model 3 days in the office 2 days from home. SALARY: up to £70,000 per annum (DOE) 25 days holiday, plus bank holidays Private Medical Company car or Car Allowance Free Onsite Parking Cycle to Work Scheme Employee Referral Scheme (£1000) Company Pension Scheme Life Assurance (4 x Basic Salary) Employee Scholarship Scheme A Central Benefits Platform offering a wide variety discounts Health & Wellbeing Resources Bravo Awards: Recognising outstanding contributions from all employees and encourage excellence What You'll be Doing as a Contract Lawyer / Contract Manager We are seeking an experienced Contract Lawyer or Contract Manager to lead all contract-related activity within the business. This role is central to ensuring that contracts are accurately drafted, reviewed and amended, that all documentation complies with legal and internal standards, and that contractual risks are effectively managed.The successful candidate will play a key role in maximising operational and financial performance while safeguarding the organisation from exposure. Key Responsibilities Draft, review; negotiate and finalise construction and commercial contracts including JCTs, NECs; FIDIC forms and public procurement contracts. Draft, review, negotiate and finalise customer related contracts, including both Customer issued terms and conditions, Supplier issued terms and conditions and the business standard terms, covering Customer Contracts, Service & Maintenance Agreements, Installation Contracts, Monitoring Agreements, and Framework/Call Off Agreements. Draft and review other legal documents to include but not limited to Parent Company Guarantees / Performance Bonds; Collateral Warranty Agreements; Novation Agreements; Amendment / Variation Agreements; Termination Agreements; SaaS Agreements; Software Licences / User Licences; NDA (Non-Disclosure Agreements); Letters of Intent; Tender Questionnaire / PQQ; Bid Submission Documents; Heads of Terms / Memorandum of Understandings. Lead contract negotiations with confidence, working both independently and collaboratively with internal teams. Demonstrate strong attention to detail and take full ownership of assigned work. Provide legal advice to the business on commercial matters, construction issues, dispute resolution, governance; GDPR and compliance. Support the business in managing and mitigating disputes. Develop training materials and deliver training sessions on relevant legal processes, legislation and company policies. Undertake occasional travel to UK offices to meet with internal and external stakeholders. Qualifications and Experience Experience in a similar role within either the private or public sector. A relevant legal qualification is preferred; however, extensive experience in construction contracts is essential. Proven experience in a similar contract management or legal advisory role within the private or public sector. Strong background in negotiating complex commercial agreements and managing contract lifecycles from tender to completion. Experience advising senior stakeholders and influencing decision making at operational and strategic levels. Familiarity with dispute resolution processes, claims management and risk mitigation strategies. Experience delivering training or guidance on legal or contractual matters is advantageous. Chubb Fire & Security have been protecting people and assets worldwide for more than 200 years. Providing essential and innovative security systems, equipment and services, from digital CCTV surveillance and intruder alarms to fire detection and suppression systems. Our customers range from local independent businesses to many of the FTSE 100 companies, and our Chubb family is extensive too, with a dynamic team of over 13,000 employees globally - Together we do great things! Our commitment to our people is to continually develop and innovate so that we grow together as your career unfolds. As part of the global APi Group, we join a family of organisations where leadership, and leadership development is our most powerful strategic advantage and the best way to invest in our people. Chubb Fire and Security is an equal opportunities employer. Our commitment to Diversity, Equity, and Inclusion (DEI) ensures all employees and applicants feel valued, respected, and supported. At Chubb, individuality is celebrated, and our strength lies in the diversity of our team. By fostering an equitable environment, we empower individuals to contribute their unique perspectives, driving innovation and excellence at every level. Additional Information Established over 200 years ago, Chubb Fire & Security are a global business driven by keeping people and the world safe. We provide essential systems, equipment and services, from digital CCTV surveillance and intruder alarms, to fire detection and suppression systems. Offering a full range of innovative products and services to a broad range of customers, from local independent business, to many of the FTSE 100 companiesWe believe we offer a unique working culture, where you are as important to us as our customers, and we want you to feel that everyday. We are proud to offer extensive training to all of our new Advisors, fully supporting, and enabling you to thrive in your new role and beyond, with ongoing career development opportunities throughout your career journey with us.
Legal Practice Assistant (1 Year FTC) Department: Corporate & Commercial Employment Type: Contract / Temp Location: London Description Why Bates Wells? We're an award winning, purpose driven City law firm. We were the first UK law firm to become a B Corp and are the highest scoring global law firm in the B Corp community. Globally recognised as the market leading UK firm for charities and purpose-driven organisations, our commercial teams are also using law as a force for good and driving change from the inside out. Our values are key to our success, and you'll be able to make a real impact from day one. Come and join the firm who have a standout and authentic commitment to a triple bottom line, where we'll never prioritise profit over people and planet. The Role We are looking for a proactive, enthusiastic Legal Practice Assistant to join our Corporate and Commercial administration team. The role provides high quality, comprehensive, efficient and effective matter, client and administrative support to a busy practice group, enabling our lawyers to focus on client work and business development. This is an excellent opportunity for someone with secretarial experience in this practice area who is confident building strong working relationships. This is a 1 year fixed term contract, starting in April. Key Responsibilities Working collaboratively as part of the practice support team assisting our lawyers by: Taking ownership and using initiative to ensure that all tasks are completed efficiently and to a high standard, using the tools and resources available. Actively pursuing continuous development and staying updated on policies, processes, workflows, and technology. Seeking clarification when unsure about tasks or responsibilities. Working flexibly by assisting colleagues during absences or peak workloads. Completing and circulating the department's weekly capacity schedule to the team. Collaborating with lawyers and Business Teams, using the Practice Management System (Liberate) for efficient client and matter management, including: Creating client records and opening and closing matters in a timely manner. Completing post inception tasks e.g., drafting and sending engagement letters. Managing finance transactions and requests. Driving the billing process, including drafting, amending, sending and following up on bills.Maintaining data integrity by keeping client and matter records updated. Holding fortnightly matter management meetings with lawyers and completing actions agreed. Drafting communications including emails, letters, and presentations. Direct interaction with clients, including distressed individuals requiring additional support. Supporting ongoing proceedings by managing key dates, filing documents, and coordinating with tribunals or courts. Applying your knowledge and proficiency in the MS Office Suite, iManage and other relevant software, to manage all documents and correspondence accurately, including: Creating and formatting internal, business development and client-facing documents. Transcribing dictation. Creating and editing documents, spreadsheets and PowerPoint presentations. Preparing document bundles for fee earners. Electronic and paper filing, and archiving. General administrative support, including: Providing diary and inbox management as required. Supporting lawyers with travel arrangements, expenses management, etc. Conducting research and other ad hoc duties as required. Specific tasks may change over time, so we'll need you to be adaptable and flexible as we continue to meet our clients' needs. About You Secretarial experience in a Corporate or Commercial team within a UK based law firm is preferred, though not essential. Minimum 60 WPM typing speed preferred. Relevant CILEX or BTEC Administration qualifications (desirable but not essential).Excellent literacy, numeracy and attention to accuracy. Strong IT skills, including Word, Outlook, Excel, PowerPoint, iManage and SharePoint. Friendly, personable and enthusiastic, with the ability to build and nurture relationships. Passionate about client service. Strong organisational skills, resilience and proactivity. Collaborative, adaptable and flexible. Calm and confident communicator at all levels. Good commercial awareness and an active interest in learning. About our Corporate and Commercial team The team specialises in the small to mid cap market, advising across technology, education, life sciences, healthcare, corporate real estate and professional services. We work extensively on corporate advisory and transactional matters, including investments, mergers, acquisitions, shareholders' agreements, joint ventures, group reorganisations and corporate fundraising. Our clients include multinational corporations, financial institutions, private companies of all sizes, partnerships, high net worth individuals, foundations and not for profit organisations, as well as trade associations, quasi public bodies, trusts and other unincorporated entities. What are we like to work for? Impact Driven Purpose: We align profit with social purpose to create lasting positive impact for our people, communities and planet. Committed to the Climate: Through our Climate & Nature Group, we reduce environmental impact and support a just transition to net zero. Championing Inclusion: We foster a diverse and inclusive culture where creativity and innovation thrive. Flexible and Hybrid Working: Our hybrid model supports balance, with at least two office days per week. Progressive Benefits: We offer sustainable pensions, IVF support, private healthcare and a range of wellbeing and personal development benefits.
Apr 09, 2026
Full time
Legal Practice Assistant (1 Year FTC) Department: Corporate & Commercial Employment Type: Contract / Temp Location: London Description Why Bates Wells? We're an award winning, purpose driven City law firm. We were the first UK law firm to become a B Corp and are the highest scoring global law firm in the B Corp community. Globally recognised as the market leading UK firm for charities and purpose-driven organisations, our commercial teams are also using law as a force for good and driving change from the inside out. Our values are key to our success, and you'll be able to make a real impact from day one. Come and join the firm who have a standout and authentic commitment to a triple bottom line, where we'll never prioritise profit over people and planet. The Role We are looking for a proactive, enthusiastic Legal Practice Assistant to join our Corporate and Commercial administration team. The role provides high quality, comprehensive, efficient and effective matter, client and administrative support to a busy practice group, enabling our lawyers to focus on client work and business development. This is an excellent opportunity for someone with secretarial experience in this practice area who is confident building strong working relationships. This is a 1 year fixed term contract, starting in April. Key Responsibilities Working collaboratively as part of the practice support team assisting our lawyers by: Taking ownership and using initiative to ensure that all tasks are completed efficiently and to a high standard, using the tools and resources available. Actively pursuing continuous development and staying updated on policies, processes, workflows, and technology. Seeking clarification when unsure about tasks or responsibilities. Working flexibly by assisting colleagues during absences or peak workloads. Completing and circulating the department's weekly capacity schedule to the team. Collaborating with lawyers and Business Teams, using the Practice Management System (Liberate) for efficient client and matter management, including: Creating client records and opening and closing matters in a timely manner. Completing post inception tasks e.g., drafting and sending engagement letters. Managing finance transactions and requests. Driving the billing process, including drafting, amending, sending and following up on bills.Maintaining data integrity by keeping client and matter records updated. Holding fortnightly matter management meetings with lawyers and completing actions agreed. Drafting communications including emails, letters, and presentations. Direct interaction with clients, including distressed individuals requiring additional support. Supporting ongoing proceedings by managing key dates, filing documents, and coordinating with tribunals or courts. Applying your knowledge and proficiency in the MS Office Suite, iManage and other relevant software, to manage all documents and correspondence accurately, including: Creating and formatting internal, business development and client-facing documents. Transcribing dictation. Creating and editing documents, spreadsheets and PowerPoint presentations. Preparing document bundles for fee earners. Electronic and paper filing, and archiving. General administrative support, including: Providing diary and inbox management as required. Supporting lawyers with travel arrangements, expenses management, etc. Conducting research and other ad hoc duties as required. Specific tasks may change over time, so we'll need you to be adaptable and flexible as we continue to meet our clients' needs. About You Secretarial experience in a Corporate or Commercial team within a UK based law firm is preferred, though not essential. Minimum 60 WPM typing speed preferred. Relevant CILEX or BTEC Administration qualifications (desirable but not essential).Excellent literacy, numeracy and attention to accuracy. Strong IT skills, including Word, Outlook, Excel, PowerPoint, iManage and SharePoint. Friendly, personable and enthusiastic, with the ability to build and nurture relationships. Passionate about client service. Strong organisational skills, resilience and proactivity. Collaborative, adaptable and flexible. Calm and confident communicator at all levels. Good commercial awareness and an active interest in learning. About our Corporate and Commercial team The team specialises in the small to mid cap market, advising across technology, education, life sciences, healthcare, corporate real estate and professional services. We work extensively on corporate advisory and transactional matters, including investments, mergers, acquisitions, shareholders' agreements, joint ventures, group reorganisations and corporate fundraising. Our clients include multinational corporations, financial institutions, private companies of all sizes, partnerships, high net worth individuals, foundations and not for profit organisations, as well as trade associations, quasi public bodies, trusts and other unincorporated entities. What are we like to work for? Impact Driven Purpose: We align profit with social purpose to create lasting positive impact for our people, communities and planet. Committed to the Climate: Through our Climate & Nature Group, we reduce environmental impact and support a just transition to net zero. Championing Inclusion: We foster a diverse and inclusive culture where creativity and innovation thrive. Flexible and Hybrid Working: Our hybrid model supports balance, with at least two office days per week. Progressive Benefits: We offer sustainable pensions, IVF support, private healthcare and a range of wellbeing and personal development benefits.
Anderson Recruitment Ltd
Gloucester, Gloucestershire
Our client, a multi-award-winning estate agency, based in Quedgeley are looking for a confident Administrator to join their Financial Services team on a full time, permanent basis. The main purpose of this role is to provide high quality administrative support to all of the Financial Services team. You will be provided with the best in-house training and support to fulfil the duties of your role. Financial Services experience is not essential although, you must have previous administration skills to be considered. Key Responsibilities: - Proactively progressing new mortgage & protection applications through to completion -Administrative support for the department; to include scanning documents, sending letters, updating spreadsheets and ad hoc duties as required -Ensuring clients and Advisors are kept regularly updated on the progression of cases -Regular liaison with lenders, providers, Solicitors and clients to obtain updates and ensure a smooth process from start to finish -Ensuring all documents are uploaded and communications are recorded on the appropriate systems within network timescales Candidate Attributes: - Organisational skills - Previous administration experience - Ability to provide excellent Customer Service with strong communication skills - Reliable and committed - The ability to work within a team and to deadlines Hours: Monday to Friday, 9am - 5pm Salary: £25,000 - £29,000 annum, depending on experience + free parking
Apr 09, 2026
Full time
Our client, a multi-award-winning estate agency, based in Quedgeley are looking for a confident Administrator to join their Financial Services team on a full time, permanent basis. The main purpose of this role is to provide high quality administrative support to all of the Financial Services team. You will be provided with the best in-house training and support to fulfil the duties of your role. Financial Services experience is not essential although, you must have previous administration skills to be considered. Key Responsibilities: - Proactively progressing new mortgage & protection applications through to completion -Administrative support for the department; to include scanning documents, sending letters, updating spreadsheets and ad hoc duties as required -Ensuring clients and Advisors are kept regularly updated on the progression of cases -Regular liaison with lenders, providers, Solicitors and clients to obtain updates and ensure a smooth process from start to finish -Ensuring all documents are uploaded and communications are recorded on the appropriate systems within network timescales Candidate Attributes: - Organisational skills - Previous administration experience - Ability to provide excellent Customer Service with strong communication skills - Reliable and committed - The ability to work within a team and to deadlines Hours: Monday to Friday, 9am - 5pm Salary: £25,000 - £29,000 annum, depending on experience + free parking
Your new company A very successful and well known Global Management Consultancy based in London. Your new role PA to Partners, the role will involve diary management, organising international travel, note-taking, preparing minutes and managing actions, inbox management, arranging meetings with external stakeholders, billing reviews, report generation and creating PowerPoint presentations. What you'll need to succeed You must have worked within global professional services - an Accountancy or Business Advisory firm ideally. A steady CV history is essential. What you'll get in return Hybrid working - will be 2/3 days in the office after probation is complete. 25 days holiday, private medical, cycle to work scheme, season ticket loan, critical illness cover and dental insurance. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Apr 09, 2026
Full time
Your new company A very successful and well known Global Management Consultancy based in London. Your new role PA to Partners, the role will involve diary management, organising international travel, note-taking, preparing minutes and managing actions, inbox management, arranging meetings with external stakeholders, billing reviews, report generation and creating PowerPoint presentations. What you'll need to succeed You must have worked within global professional services - an Accountancy or Business Advisory firm ideally. A steady CV history is essential. What you'll get in return Hybrid working - will be 2/3 days in the office after probation is complete. 25 days holiday, private medical, cycle to work scheme, season ticket loan, critical illness cover and dental insurance. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Supplier Operations Controller - DAF Fleet Services - Devizes Due to continued growth, we currently have an exciting opening for you to join our highly skilled and collaborative team as a Supplier Operations Controller in our fantastic DAF Fleet Services organisation in Devizes. We are part of one of the largest and most respected DAF dealer groups in Europe and DAF are the largest truck manufacturer in the UK with record growth and award winning trucks year on year. We offer our clients bespoke Fleet Management Solutions to improve their operations and allow them to focus on their business requirements. As a Supplier Operations Controller, we can offer you: Base salary of £30,750 - £34,500 (depending on your industry experience) Quarterly bonus of up to £1,500 providing the opportunity to earn an additional £6,000 per annum based on you and your teams performance Excellent DAF Fleet Maintenance Controller & development opportunities - in house and manufacturer's in addition to Ford & Slater courses and technical exposure 22 days holiday (plus statutory), rising to 25 days after 5 years service Employee Recognition programmes Hosting our own social events, food days and much more Ideally, you will have the following skills / experience but training will be provided: Experience of vehicle repair / fleet management within the commercial vehicle / automotive sector would be a distinct advantage. Ideally have some technical automotive / commercial vehicle experience, maybe as a Service Advisor, Parts Advisor or a Technician looking to move out of the Workshop. An understanding of the importance of reducing Vehicle Off Road (VOR) time. A proven track record of providing outstanding customer service. Have a can do attitude and enjoy troubleshooting. Exceptional communication skills both written and verbal. A high level of IT literacy and comfortable on the phone and using email. Be organised, resilient and have the ability to work on your own initiative. The Supplier Operations Controller role / responsibilities include (but not limited to): The principle objective of the team is to provide great customer service through making our customers fleet more available on a day to day basis and by communicating thoroughly to ensure they can plan for scenarios that arise as a result of their vehicles being off the road. You will be an integral part of a team responsible for managing the uptime of our customer fleet and building strong collaborative relationships primarily with DAF's dealer network, the largest in the UK. You will have day to day responsibility for Vehicle Off Road (VOR) progress and escalation channelling through third party partners and suppliers. Mitigating VOR downtime and proactive reduction via a robust process of liaison, support and working with other providers through our large portfolio of support to deliver great service through prioritisation and issue resolution. Explore various further external options to reduce supply of parts lead times or workshop delays. Communicate with vehicle manufacturers over specification or part issues. Ensure cost control is adhered to at all times. Working Monday - Friday, 8am to 5pm. As anequal opportunity employer, we do not discriminate and are committed to provide equal opportunities, a fully inclusive work environment and fairness for all. Apply today to start your Supplier Operations Controller journey with DAF Fleet Services. No agencies please. It is not always possible to get back individually to each applicant, so if you haven't received a reply within 21 days, your application has been unsuccessful. Apply for Supplier Operations Controller - DAF Fleet Services - Devizes
Apr 09, 2026
Full time
Supplier Operations Controller - DAF Fleet Services - Devizes Due to continued growth, we currently have an exciting opening for you to join our highly skilled and collaborative team as a Supplier Operations Controller in our fantastic DAF Fleet Services organisation in Devizes. We are part of one of the largest and most respected DAF dealer groups in Europe and DAF are the largest truck manufacturer in the UK with record growth and award winning trucks year on year. We offer our clients bespoke Fleet Management Solutions to improve their operations and allow them to focus on their business requirements. As a Supplier Operations Controller, we can offer you: Base salary of £30,750 - £34,500 (depending on your industry experience) Quarterly bonus of up to £1,500 providing the opportunity to earn an additional £6,000 per annum based on you and your teams performance Excellent DAF Fleet Maintenance Controller & development opportunities - in house and manufacturer's in addition to Ford & Slater courses and technical exposure 22 days holiday (plus statutory), rising to 25 days after 5 years service Employee Recognition programmes Hosting our own social events, food days and much more Ideally, you will have the following skills / experience but training will be provided: Experience of vehicle repair / fleet management within the commercial vehicle / automotive sector would be a distinct advantage. Ideally have some technical automotive / commercial vehicle experience, maybe as a Service Advisor, Parts Advisor or a Technician looking to move out of the Workshop. An understanding of the importance of reducing Vehicle Off Road (VOR) time. A proven track record of providing outstanding customer service. Have a can do attitude and enjoy troubleshooting. Exceptional communication skills both written and verbal. A high level of IT literacy and comfortable on the phone and using email. Be organised, resilient and have the ability to work on your own initiative. The Supplier Operations Controller role / responsibilities include (but not limited to): The principle objective of the team is to provide great customer service through making our customers fleet more available on a day to day basis and by communicating thoroughly to ensure they can plan for scenarios that arise as a result of their vehicles being off the road. You will be an integral part of a team responsible for managing the uptime of our customer fleet and building strong collaborative relationships primarily with DAF's dealer network, the largest in the UK. You will have day to day responsibility for Vehicle Off Road (VOR) progress and escalation channelling through third party partners and suppliers. Mitigating VOR downtime and proactive reduction via a robust process of liaison, support and working with other providers through our large portfolio of support to deliver great service through prioritisation and issue resolution. Explore various further external options to reduce supply of parts lead times or workshop delays. Communicate with vehicle manufacturers over specification or part issues. Ensure cost control is adhered to at all times. Working Monday - Friday, 8am to 5pm. As anequal opportunity employer, we do not discriminate and are committed to provide equal opportunities, a fully inclusive work environment and fairness for all. Apply today to start your Supplier Operations Controller journey with DAF Fleet Services. No agencies please. It is not always possible to get back individually to each applicant, so if you haven't received a reply within 21 days, your application has been unsuccessful. Apply for Supplier Operations Controller - DAF Fleet Services - Devizes
Account Manager - Umbrella Payroll Contractor Payroll Recruitment Agency Accounts Join a growing leader in contractor services and umbrella payroll as an Account Manager, managing recruitment agency partnerships and driving B2B growth in the UK contractor market. About the Role Accomplish Today is looking for an experienced Account Manager to own a portfolio of recruitment agency accounts. This is a client-facing, B2B role where you will build strong agency relationships, provide guidance on PAYE umbrella payroll and contractor compliance, and grow contractor referrals and placements. You will work across telephone, email, and LinkedIn/social media to deliver exceptional account management, support agencies with contractor onboarding, and identify opportunities to expand business. This role is ideal for candidates with experience in umbrella payroll, contractor services, recruitment agency account management, temporary staffing solutions, or B2B sales. What You Will Do Account Management & Client Relationships Own and manage a portfolio of recruitment agency accounts Act as the trusted advisor on contractor services, PAYE umbrella payroll, and compliance Maintain strong relationships with agency managers, directors, and consultants Attend occasional client meetings, networking, and industry events to strengthen partnerships Business Development & Growth Identify and engage new recruitment agencies to expand your territory Support cross-selling opportunities within existing accounts Drive growth of contractor referrals, placements, and account revenue Collaborate with internal teams to deliver tailored contractor payroll and umbrella solutions Sales Activity & Performance Conduct a minimum of 40 outbound calls per day or 2+ hours talk time Maintain a base of 200 recruitment agency accounts Track all activity in CRM systems, manage pipeline, and support sales forecasting Industry Expertise & Compliance Provide advice on IR35, contractor legislation, and umbrella payroll compliance Communicate clearly about contractor services, temporary staffing, and recruitment solutions Keep up to date with market trends, competitor activity, and industry developments Candidate Profile You are an organised, confident, and commercially minded professional with: Experience in Account Management, Recruitment Agency Sales, Contractor Services, or Temporary Staffing Solutions Skills in Key Account Management, Business Relationship Management, and Client Relationship Management Knowledge of PAYE umbrella payroll, contractor compliance, and recruitment legislation Strong communication skills and a professional, client-facing presence A proactive approach to managing multiple accounts and delivering growth What's On Offer Competitive salary with OTE £40,000+ Year One Opportunity to own and grow recruitment agency partnerships Work within a high-performing, supportive B2B sales and account management team Exposure to contractor services, umbrella payroll, and temporary staffing solutions Clear career progression opportunities in account management and B2B recruitment sales
Apr 09, 2026
Full time
Account Manager - Umbrella Payroll Contractor Payroll Recruitment Agency Accounts Join a growing leader in contractor services and umbrella payroll as an Account Manager, managing recruitment agency partnerships and driving B2B growth in the UK contractor market. About the Role Accomplish Today is looking for an experienced Account Manager to own a portfolio of recruitment agency accounts. This is a client-facing, B2B role where you will build strong agency relationships, provide guidance on PAYE umbrella payroll and contractor compliance, and grow contractor referrals and placements. You will work across telephone, email, and LinkedIn/social media to deliver exceptional account management, support agencies with contractor onboarding, and identify opportunities to expand business. This role is ideal for candidates with experience in umbrella payroll, contractor services, recruitment agency account management, temporary staffing solutions, or B2B sales. What You Will Do Account Management & Client Relationships Own and manage a portfolio of recruitment agency accounts Act as the trusted advisor on contractor services, PAYE umbrella payroll, and compliance Maintain strong relationships with agency managers, directors, and consultants Attend occasional client meetings, networking, and industry events to strengthen partnerships Business Development & Growth Identify and engage new recruitment agencies to expand your territory Support cross-selling opportunities within existing accounts Drive growth of contractor referrals, placements, and account revenue Collaborate with internal teams to deliver tailored contractor payroll and umbrella solutions Sales Activity & Performance Conduct a minimum of 40 outbound calls per day or 2+ hours talk time Maintain a base of 200 recruitment agency accounts Track all activity in CRM systems, manage pipeline, and support sales forecasting Industry Expertise & Compliance Provide advice on IR35, contractor legislation, and umbrella payroll compliance Communicate clearly about contractor services, temporary staffing, and recruitment solutions Keep up to date with market trends, competitor activity, and industry developments Candidate Profile You are an organised, confident, and commercially minded professional with: Experience in Account Management, Recruitment Agency Sales, Contractor Services, or Temporary Staffing Solutions Skills in Key Account Management, Business Relationship Management, and Client Relationship Management Knowledge of PAYE umbrella payroll, contractor compliance, and recruitment legislation Strong communication skills and a professional, client-facing presence A proactive approach to managing multiple accounts and delivering growth What's On Offer Competitive salary with OTE £40,000+ Year One Opportunity to own and grow recruitment agency partnerships Work within a high-performing, supportive B2B sales and account management team Exposure to contractor services, umbrella payroll, and temporary staffing solutions Clear career progression opportunities in account management and B2B recruitment sales
A leading law firm in the UK seeks a BD Advisor to provide vital support to legal and business development teams. The role involves conducting research, preparing documents, and managing pitches. Ideal candidates should have experience in a law firm, strong communication skills, and the ability to collaborate effectively across teams. This position provides an opportunity to work in a dynamic environment focused on client service excellence.
Apr 09, 2026
Full time
A leading law firm in the UK seeks a BD Advisor to provide vital support to legal and business development teams. The role involves conducting research, preparing documents, and managing pitches. Ideal candidates should have experience in a law firm, strong communication skills, and the ability to collaborate effectively across teams. This position provides an opportunity to work in a dynamic environment focused on client service excellence.
A leading holiday company in Lisburn is looking for a passionate Travel Advisor to create unforgettable holiday experiences. The role involves exceeding sales targets, providing exceptional customer service, and working varied shifts. Candidates should have excellent communication skills and the ability to adapt to changing situations. Enjoy benefits such as a competitive salary, commission scheme, and opportunities for professional development. Apply now to join a diverse team that values inclusion and equity.
Apr 09, 2026
Full time
A leading holiday company in Lisburn is looking for a passionate Travel Advisor to create unforgettable holiday experiences. The role involves exceeding sales targets, providing exceptional customer service, and working varied shifts. Candidates should have excellent communication skills and the ability to adapt to changing situations. Enjoy benefits such as a competitive salary, commission scheme, and opportunities for professional development. Apply now to join a diverse team that values inclusion and equity.
Senior Executive Assistant Mayfair £70,000 - £80,000 A global investment firm in Mayfair is looking for an experienced Executive Assistant to provide high-level support to two Global Heads and a Managing Director in a dynamic, senior EA role. This is a unique opportunity for a highly organised and discreet professional to work at the heart of a fast-paced, high-performing environment. Alongside delivering exceptional executive support, you will also be responsible for lead and mentor a small team of assistants, so the ability to multitask and adapt while wearing multiple hats is essential.Hybrid working is available. What you'll do: Provide comprehensive EA support to two Global Heads and a Managing Director, acting as a trusted advisor and first point of contact. Manage complex diaries and constantly changing schedules with precision. Coordinate internal and external meetings, prepare documents, take notes and track follow-ups. Confidently communicate with senior stakeholders, leveraging your knowledge of private equity and alternative investments. Handle sensitive and confidential information with complete discretion. Prioritise competing demands, anticipate needs, and make informed decisions under pressure. Lead and develop a small team of Executive Assistants, including 1:1s, weekly team meetings and performance support. Oversee executive coverage and absence management to ensure seamless support for senior leaders. Contribute to team initiatives and process improvements, enhancing collaboration and operational efficiency across the firm. What you'll need: 5+ years' experience supporting senior leaders in fast-paced professional services, ideally private equity or investment management. Familiarity with Investment Committees and executive-level processes. Previous line management experience is essential Strong commercial awareness with the ability to prioritise and align support to business objectives. Highly organised with exceptional attention to detail and the ability to manage multiple priorities while maintaining high standards. Excellent communication and influencing skills, able to build credibility with senior stakeholders. Proven leadership experience, confident in managing, developing and mentoring a team. Composed, flexible, and solution-oriented in high-pressure situations. REF: AJL166866 Tiger is B Corp Certified. We are part of a global movement of businesses committed to improving social and environmental conditions around the world.
Apr 09, 2026
Full time
Senior Executive Assistant Mayfair £70,000 - £80,000 A global investment firm in Mayfair is looking for an experienced Executive Assistant to provide high-level support to two Global Heads and a Managing Director in a dynamic, senior EA role. This is a unique opportunity for a highly organised and discreet professional to work at the heart of a fast-paced, high-performing environment. Alongside delivering exceptional executive support, you will also be responsible for lead and mentor a small team of assistants, so the ability to multitask and adapt while wearing multiple hats is essential.Hybrid working is available. What you'll do: Provide comprehensive EA support to two Global Heads and a Managing Director, acting as a trusted advisor and first point of contact. Manage complex diaries and constantly changing schedules with precision. Coordinate internal and external meetings, prepare documents, take notes and track follow-ups. Confidently communicate with senior stakeholders, leveraging your knowledge of private equity and alternative investments. Handle sensitive and confidential information with complete discretion. Prioritise competing demands, anticipate needs, and make informed decisions under pressure. Lead and develop a small team of Executive Assistants, including 1:1s, weekly team meetings and performance support. Oversee executive coverage and absence management to ensure seamless support for senior leaders. Contribute to team initiatives and process improvements, enhancing collaboration and operational efficiency across the firm. What you'll need: 5+ years' experience supporting senior leaders in fast-paced professional services, ideally private equity or investment management. Familiarity with Investment Committees and executive-level processes. Previous line management experience is essential Strong commercial awareness with the ability to prioritise and align support to business objectives. Highly organised with exceptional attention to detail and the ability to manage multiple priorities while maintaining high standards. Excellent communication and influencing skills, able to build credibility with senior stakeholders. Proven leadership experience, confident in managing, developing and mentoring a team. Composed, flexible, and solution-oriented in high-pressure situations. REF: AJL166866 Tiger is B Corp Certified. We are part of a global movement of businesses committed to improving social and environmental conditions around the world.
