Ernest Gordon Recruitment Limited
Portsmouth, Hampshire
HR Advisor (Manufacturing) Portsmouth, England £25,000 - £35,000 + Training + Progression + Pension Are you a HR Advisor or similar, with a background in the Manufacturing / Production/Construction/Trade-Based Industry or a related field, looking to join a well-established, highly-respected company, offering impressive technical development opportunities, leading the way in Double Glazing Products for over 30 years? Do you want to become a key member in a team of highly skilled, sector specialists, offering scalable career progression opportunities as your role develops, recognised for their top-quality service and premium workmanship in very project they undertake? On offer for the successful HR Advisor or similar is the exciting opportunity to join a well-established, fast-growing, business, offering top-of-the-line training both in house and externally, putting both their staff and customers at the heart of everything they do. Presenting itself is the opportunity to join a company recognised for their best-in-class service as well as their top-quality workmanship, offering scalable career progression opportunities as your role develops. In this role, the successful HR Advisor or similar will be responsible for providing HR guidance, advice and support to management and employees across all areas of the business, playing a key role in ensuring the companies HR practices are compliant, efficient and aligned, both with company values and legal restrictions/requirements. In addition, you will also be responsible for supporting both the recruitment and onboarding processes, providing assistance with interviews as and when needed. On top of this, you will be responsible for managing employee relations cases, including, but not limited to: grievances, disciplinaries, performance reviews etc Finally, you will be responsible for preparing HR reports and metrics to support Management and Directors in decision-making. The ideal HR Advisor or similar will have previous working experience within a HR role or an associated discipline. Ideally, but not essentially, you will come from a background within a manufacturing/production/construction/trade-based environment or a related field. In addition, you will have a strong understanding of UK employment laws and HR best practices, with the ability to apply legal knowledge and judgement to people practices. On top of this, you will have strong organisational, communicational and analytical skills. Finally, will have a CIPD Level 3 qualification or above. The Role: Providing HR guidance, advice and support to management and employees across all areas of the business Playing a key role in ensuring the companies HR practices are compliant, efficient and aligned Preparing HR reports and metrics to support Management and Directors in decision-making The Person: Previous working experience within a HR role or an associated discipline Strong understanding of UK employment laws and HR best practices CIPD Level 3 qualification or above Reference: BBBH22653 If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Mar 03, 2026
Full time
HR Advisor (Manufacturing) Portsmouth, England £25,000 - £35,000 + Training + Progression + Pension Are you a HR Advisor or similar, with a background in the Manufacturing / Production/Construction/Trade-Based Industry or a related field, looking to join a well-established, highly-respected company, offering impressive technical development opportunities, leading the way in Double Glazing Products for over 30 years? Do you want to become a key member in a team of highly skilled, sector specialists, offering scalable career progression opportunities as your role develops, recognised for their top-quality service and premium workmanship in very project they undertake? On offer for the successful HR Advisor or similar is the exciting opportunity to join a well-established, fast-growing, business, offering top-of-the-line training both in house and externally, putting both their staff and customers at the heart of everything they do. Presenting itself is the opportunity to join a company recognised for their best-in-class service as well as their top-quality workmanship, offering scalable career progression opportunities as your role develops. In this role, the successful HR Advisor or similar will be responsible for providing HR guidance, advice and support to management and employees across all areas of the business, playing a key role in ensuring the companies HR practices are compliant, efficient and aligned, both with company values and legal restrictions/requirements. In addition, you will also be responsible for supporting both the recruitment and onboarding processes, providing assistance with interviews as and when needed. On top of this, you will be responsible for managing employee relations cases, including, but not limited to: grievances, disciplinaries, performance reviews etc Finally, you will be responsible for preparing HR reports and metrics to support Management and Directors in decision-making. The ideal HR Advisor or similar will have previous working experience within a HR role or an associated discipline. Ideally, but not essentially, you will come from a background within a manufacturing/production/construction/trade-based environment or a related field. In addition, you will have a strong understanding of UK employment laws and HR best practices, with the ability to apply legal knowledge and judgement to people practices. On top of this, you will have strong organisational, communicational and analytical skills. Finally, will have a CIPD Level 3 qualification or above. The Role: Providing HR guidance, advice and support to management and employees across all areas of the business Playing a key role in ensuring the companies HR practices are compliant, efficient and aligned Preparing HR reports and metrics to support Management and Directors in decision-making The Person: Previous working experience within a HR role or an associated discipline Strong understanding of UK employment laws and HR best practices CIPD Level 3 qualification or above Reference: BBBH22653 If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Here at Bournemouth & Poole College, we have a position available for a Customer Service Advisor on a part time 4 days per week, permanent basis . In return,you will receive a competitive salary of £24,263 per annum, pro rata (£19,344.82 per annum). At Bournemouth & Poole College our staff are passionate and committed to achieve the very best outcomes for our students - we transform lives. We recognise and value our people as our most important asset in achieving each of the strategic outcomes within our College's Strategic Plan. We believe it is through our people that an excellent student experience will be delivered, and this will have a positive impact in our local community. We value inclusion and we are committed to the promotion of equality, diversity, and inclusion, ensuring we have a diverse, skilled, and motivated workforce who are empowered and engaged. This makes our College a unique, vibrant and rewarding place to work. You will be employed through Southern Educational Professional Services Ltd; a subsidiary of the College. The Customer Service Advisor Role: The Customer Services team provides a friendly, welcoming and effective front-of-house service both through the College Enquiry Centre and in Reception dealing with enquiries from customers, students and colleagues. Responsibilities as our Customer Service Advisor will include: Be the first point of contact for incoming telephone calls, answering queries using the College's CRM system and providing initial information, as required. Process all customer enquiries in a timely and responsive manner in line with College standards offering outstanding levels of service. Deal with messages left on the voicemail in accordance with procedures. Take messages when necessary and e-mail them to the correct contacts Work with the other support teams to correctly signpost enquirers and give correct and up-to-date information Work with colleagues on both sites to ensure information is passed on and updated To assist with The College Emergency Evacuation Procedure, including initial contact with the emergency services. Processing petty cash, counting of floats & supporting cash officer with daily banking Issue staff and student ID badges As our Customer Service Advisor, you'll ideally have: Level 2 (or equivalent) English and Maths Competent in Microsoft Office applications Worked in a reception environment or busy office when customer service was key Aware of the importance of delivering high standards of customer service Excellent telephone manner Communication skills including written and verbal Excellent administration skills Proactive, focused and well organized Willingness to learn new systems Benefits you will receive: You will receive excellent benefits and a competitive salary: 27.5 days annual leave plus bank holidays, increasing to 30.5 after 5 years' service up to 4 days additional leave during the Christmas closure period Access to Discount Schemes at multiple retailers Enrolment into the NEST Pension Scheme Closing Date: 25 March 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. If you feel you are the right candidate for this Customer Service Advisor role,then please click ' apply' now! We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, and expects all staff to share this commitment. The successful applicant will be required to undertake appropriate safeguarding checks which includes an enhanced DBS check as well as providing proof of right to work in the UK.
Mar 03, 2026
Full time
Here at Bournemouth & Poole College, we have a position available for a Customer Service Advisor on a part time 4 days per week, permanent basis . In return,you will receive a competitive salary of £24,263 per annum, pro rata (£19,344.82 per annum). At Bournemouth & Poole College our staff are passionate and committed to achieve the very best outcomes for our students - we transform lives. We recognise and value our people as our most important asset in achieving each of the strategic outcomes within our College's Strategic Plan. We believe it is through our people that an excellent student experience will be delivered, and this will have a positive impact in our local community. We value inclusion and we are committed to the promotion of equality, diversity, and inclusion, ensuring we have a diverse, skilled, and motivated workforce who are empowered and engaged. This makes our College a unique, vibrant and rewarding place to work. You will be employed through Southern Educational Professional Services Ltd; a subsidiary of the College. The Customer Service Advisor Role: The Customer Services team provides a friendly, welcoming and effective front-of-house service both through the College Enquiry Centre and in Reception dealing with enquiries from customers, students and colleagues. Responsibilities as our Customer Service Advisor will include: Be the first point of contact for incoming telephone calls, answering queries using the College's CRM system and providing initial information, as required. Process all customer enquiries in a timely and responsive manner in line with College standards offering outstanding levels of service. Deal with messages left on the voicemail in accordance with procedures. Take messages when necessary and e-mail them to the correct contacts Work with the other support teams to correctly signpost enquirers and give correct and up-to-date information Work with colleagues on both sites to ensure information is passed on and updated To assist with The College Emergency Evacuation Procedure, including initial contact with the emergency services. Processing petty cash, counting of floats & supporting cash officer with daily banking Issue staff and student ID badges As our Customer Service Advisor, you'll ideally have: Level 2 (or equivalent) English and Maths Competent in Microsoft Office applications Worked in a reception environment or busy office when customer service was key Aware of the importance of delivering high standards of customer service Excellent telephone manner Communication skills including written and verbal Excellent administration skills Proactive, focused and well organized Willingness to learn new systems Benefits you will receive: You will receive excellent benefits and a competitive salary: 27.5 days annual leave plus bank holidays, increasing to 30.5 after 5 years' service up to 4 days additional leave during the Christmas closure period Access to Discount Schemes at multiple retailers Enrolment into the NEST Pension Scheme Closing Date: 25 March 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. If you feel you are the right candidate for this Customer Service Advisor role,then please click ' apply' now! We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, and expects all staff to share this commitment. The successful applicant will be required to undertake appropriate safeguarding checks which includes an enhanced DBS check as well as providing proof of right to work in the UK.
KM Education Recruitment Ltd
Coventry, Warwickshire
KM Recruitment is a specialist UK wide recruiter for the Skills and Employability sectors Job Title: Financial Services Assessor Trainer (Mortgage Advice) Location: Hybrid Role (Home / field based) - Must be flexible with travel Salary: £31,000 - £35,000 Type: Full-time, Permanent As a result of continued growth, our client is looking to recruit an Apprenticeship Assessor, specialising in the delivery of their Mortgage, Financial Services and Business qualifications. Duties: Assess and coach Apprentices who are undertaking Apprenticeships in Financial Services Level 2, Senior Financial Services Level 3 and Mortgage Advisor Level 3. Deliver full training and support learners through their Functional Skills Maths and English to Level 2. Record professional discussions on specific units / topics based on knowledge, independent research and reflective accounts. Delivering both remotely and face to face Managing your diary efficiently to ensure timely reviews are conducted. Organise and maintain documentation on learners' progress. Overcome barriers to learning and adapt delivery to meet learner's needs. Work to learner review and completion timescales. Essential Criteria: Must have solid occupational experience within Mortgage Advice. Ideally hold a Level 3 Financial Services qualification (or equivalent) e.g., CeMAP; CertRDB or equivalent Hold a recognised Assessor award, or Level 3 Teaching qualification. Experience of delivering internal workplace training to colleagues, is highly desirable. Confident to deliver Maths and English Functional Skills to learners. Excellent IT skills and confident with the use of IT and online systems. Full, clean driving licence, and use of a vehicle (Must be flexible with travel, as and when required). Please note: KM Recruitment receive a high number of applications for each role advertised and although we would like to we are not always able to deliver feedback to unsuccessful candidates. If you have not been contacted within 4 days then unfortunately your application has been unsuccessful. Thank you for your interest and keep an eye on our website for future opportunities.
Mar 03, 2026
Full time
KM Recruitment is a specialist UK wide recruiter for the Skills and Employability sectors Job Title: Financial Services Assessor Trainer (Mortgage Advice) Location: Hybrid Role (Home / field based) - Must be flexible with travel Salary: £31,000 - £35,000 Type: Full-time, Permanent As a result of continued growth, our client is looking to recruit an Apprenticeship Assessor, specialising in the delivery of their Mortgage, Financial Services and Business qualifications. Duties: Assess and coach Apprentices who are undertaking Apprenticeships in Financial Services Level 2, Senior Financial Services Level 3 and Mortgage Advisor Level 3. Deliver full training and support learners through their Functional Skills Maths and English to Level 2. Record professional discussions on specific units / topics based on knowledge, independent research and reflective accounts. Delivering both remotely and face to face Managing your diary efficiently to ensure timely reviews are conducted. Organise and maintain documentation on learners' progress. Overcome barriers to learning and adapt delivery to meet learner's needs. Work to learner review and completion timescales. Essential Criteria: Must have solid occupational experience within Mortgage Advice. Ideally hold a Level 3 Financial Services qualification (or equivalent) e.g., CeMAP; CertRDB or equivalent Hold a recognised Assessor award, or Level 3 Teaching qualification. Experience of delivering internal workplace training to colleagues, is highly desirable. Confident to deliver Maths and English Functional Skills to learners. Excellent IT skills and confident with the use of IT and online systems. Full, clean driving licence, and use of a vehicle (Must be flexible with travel, as and when required). Please note: KM Recruitment receive a high number of applications for each role advertised and although we would like to we are not always able to deliver feedback to unsuccessful candidates. If you have not been contacted within 4 days then unfortunately your application has been unsuccessful. Thank you for your interest and keep an eye on our website for future opportunities.
Job Title: Supported Housing Officer Location: BS1 6NW Salary: £26,000 - £28,000 per annum Job Type : Full Time, Permanent Elim Housing Group is a provider of affordable housing and support services in the West of England and Gloucestershire, our vision is 'to meet housing need and deliver homes that change people's lives'. Last year, our supported housing services helped to make a positive difference in the lives of over 1000 individuals or families. We are large enough to offer security, expertise and career progression, yet small enough to know our staff and neighbourhoods personally. What you will be doing: Assess the support needs and risks of residents in line with organisational support delivery and risk management procedures To work in partnership with external agencies to facilitate the effective delivery of services to clients that promotes growth and their development Effectively delivering personalised support services to all clients to help improve outcomes including financial resilience, welfare benefit and budgeting advice to ensure income is maximised for preparation of when moving on to independent living Keeping customers first and effectively delivering all aspects of housing management services such as rent and service charge monitoring and safeguarding. To use IT effectively to ensure the delivery of frontline services and effective reporting of KPI outcomes What you will need to be successful: Excellent communication skills, with the ability to communicate at all levels both orally and in writing, tailoring to induvial need when required Ability to work in partnership with multiple agencies, including statutory agencies to improve outcomes for those receiving our services Empathy with the causes of homelessness for vulnerable parents and the barriers they face. Ability to identify and raise the aspirations of those receiving our services, encouraging education, training and employment Ability to maintain accurate and up to date records by using common Microsoft Office packages, Excel, Word, Outlook and other systems and software Benefits: 25 days annual holiday rising to 30 days. Paid day off for your birthday each year. Access to training and career development through Elim Skills Academy Company pension. Life Assurance. Annual bonus. Health cash plan, which includes discounts to a wide range of shops and services. Free onsite car parking Ability to work from home on occasion to complete training and admin. For full details of Elim's benefits, culture and values please visit our website where you will also find colleague stories, sharing what it's like working for us. For full details of Elim's benefits, culture and values please visit our website where you will also find colleague stories, sharing what it's like working for us. How to apply: For more details on the role and to apply please click the APPLY button below and you'll be redirected to our site to complete your application. Candidates with the relevant experience or job titles of: Social Housing Advisor, Housing Needs Assistant, Housing Officer, Housing Support Officer, Housing Assistant, Housing Officer, Housing Services, Housing Assistant, Social Housing Assistant, Supported Housing Officer, Social Housing Worker, Housing Administrator may also be considered for this role.
Mar 03, 2026
Full time
Job Title: Supported Housing Officer Location: BS1 6NW Salary: £26,000 - £28,000 per annum Job Type : Full Time, Permanent Elim Housing Group is a provider of affordable housing and support services in the West of England and Gloucestershire, our vision is 'to meet housing need and deliver homes that change people's lives'. Last year, our supported housing services helped to make a positive difference in the lives of over 1000 individuals or families. We are large enough to offer security, expertise and career progression, yet small enough to know our staff and neighbourhoods personally. What you will be doing: Assess the support needs and risks of residents in line with organisational support delivery and risk management procedures To work in partnership with external agencies to facilitate the effective delivery of services to clients that promotes growth and their development Effectively delivering personalised support services to all clients to help improve outcomes including financial resilience, welfare benefit and budgeting advice to ensure income is maximised for preparation of when moving on to independent living Keeping customers first and effectively delivering all aspects of housing management services such as rent and service charge monitoring and safeguarding. To use IT effectively to ensure the delivery of frontline services and effective reporting of KPI outcomes What you will need to be successful: Excellent communication skills, with the ability to communicate at all levels both orally and in writing, tailoring to induvial need when required Ability to work in partnership with multiple agencies, including statutory agencies to improve outcomes for those receiving our services Empathy with the causes of homelessness for vulnerable parents and the barriers they face. Ability to identify and raise the aspirations of those receiving our services, encouraging education, training and employment Ability to maintain accurate and up to date records by using common Microsoft Office packages, Excel, Word, Outlook and other systems and software Benefits: 25 days annual holiday rising to 30 days. Paid day off for your birthday each year. Access to training and career development through Elim Skills Academy Company pension. Life Assurance. Annual bonus. Health cash plan, which includes discounts to a wide range of shops and services. Free onsite car parking Ability to work from home on occasion to complete training and admin. For full details of Elim's benefits, culture and values please visit our website where you will also find colleague stories, sharing what it's like working for us. For full details of Elim's benefits, culture and values please visit our website where you will also find colleague stories, sharing what it's like working for us. How to apply: For more details on the role and to apply please click the APPLY button below and you'll be redirected to our site to complete your application. Candidates with the relevant experience or job titles of: Social Housing Advisor, Housing Needs Assistant, Housing Officer, Housing Support Officer, Housing Assistant, Housing Officer, Housing Services, Housing Assistant, Social Housing Assistant, Supported Housing Officer, Social Housing Worker, Housing Administrator may also be considered for this role.
Title : PASS Advisor -grade 4 Team : Programme Administration & Support Service (PASS) Essential skills - excellent written and verbal, organised, proficient with Microsoft Office package (especially Outlook, Microsoft Word), excellent listening skills and attention to detail. Experience of using MS Teams would be ideal. Desirable characteristics : Pro-active, self-motivated, confident, quick learner, resilient, efficient. Working hours - Full time 37hrs, typically 8:45 - 5pm but flexible working possible, 30mins-1hr for lunch. Location : York Centre Contract : Initially, 2 months with possibility of extension. This role will require the staff member to arrange a high volume of student Academic Misconduct meetings and manage form filling and email communications to facilitate the process. They will check the completeness of referral forms from academics and liaise with our Casework team to process them. The staff member will then attend these meetings, take notes and complete a minuting template. Organising the meetings will require a lot of back-and-forth with academic teams to find a time that works for everyone, so the ability to multi-task and track multiple meetings at different stages will be key. The meetings will be a mix of in-person and online. Our temps may also be required to assist with other elements of the service and job description but our need at present is largely related to a sudden influx of meeting requests. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Mar 03, 2026
Seasonal
Title : PASS Advisor -grade 4 Team : Programme Administration & Support Service (PASS) Essential skills - excellent written and verbal, organised, proficient with Microsoft Office package (especially Outlook, Microsoft Word), excellent listening skills and attention to detail. Experience of using MS Teams would be ideal. Desirable characteristics : Pro-active, self-motivated, confident, quick learner, resilient, efficient. Working hours - Full time 37hrs, typically 8:45 - 5pm but flexible working possible, 30mins-1hr for lunch. Location : York Centre Contract : Initially, 2 months with possibility of extension. This role will require the staff member to arrange a high volume of student Academic Misconduct meetings and manage form filling and email communications to facilitate the process. They will check the completeness of referral forms from academics and liaise with our Casework team to process them. The staff member will then attend these meetings, take notes and complete a minuting template. Organising the meetings will require a lot of back-and-forth with academic teams to find a time that works for everyone, so the ability to multi-task and track multiple meetings at different stages will be key. The meetings will be a mix of in-person and online. Our temps may also be required to assist with other elements of the service and job description but our need at present is largely related to a sudden influx of meeting requests. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
One of the Norths leading firms of chartered accountants and business advisors, offering an extensive range of corporate, personal and specialist services, and employing c.1,000 staff, is seeking to recruit Audit Seniors and Assistant Managers to manage the day-to-day execution of a variety of Audit work. Supporting the Audit Manager, raising issues and concerns at an early stage, training Assista click apply for full job details
Mar 03, 2026
Full time
One of the Norths leading firms of chartered accountants and business advisors, offering an extensive range of corporate, personal and specialist services, and employing c.1,000 staff, is seeking to recruit Audit Seniors and Assistant Managers to manage the day-to-day execution of a variety of Audit work. Supporting the Audit Manager, raising issues and concerns at an early stage, training Assista click apply for full job details
Our Inbound Customer Service Advisors are an integral part to the 'Responsive Maintenance' arm at Ian Williams, and we are looking for an additional team member to join our growing team. As an Inbound Customer Service Advisor, you are part of the National Helpdesk (The Hub), and you'll enjoy the dynamics of working within afast paced and sometimes pressurised environment, working to SLAs and KPIs. You will have a real impact working in the Helpdesk by providing the best customer service possible to our customers. By achieving this excellence, together with your team, you will be contributing to the company wide success of Ian Williams. At Ian Williams, we're committed to fairness, inclusivity and respect. Your hard work will always be recognised and rewarded , and with that in mind, we offer the following: Competitive base salary of £27,750 for a 37.5 hour working week Monthly performance bonuses Profit share scheme (14% of base salary achieved last year) 31 days annual leave (inc. Public Holidays) plus buy or sell annual leave Pension contributions up to 5% Life insurance Annual pay reviews Training & development opportunities Health and wellbeing support via Lighthouse Charity. We offer our iwhub employees a modern, spacious, and open plan office with easy public transport access (train & buses) and onsite parking for drivers. The office also offers a fully equipped kitchen with facilities, comfortable and private break out areas, as well as a designated prayer room for worship. The Customer Service Advisor role You will receive high volume calls regarding repairs and maintenance enquiries from our social housing clients or the residents themselves. In addition to: Using our dynamic scheduling system and technology, you will answer inbound calls, taking pride in delivering a 1st class experience to our customers in a concise, timely and efficient manner to ensure you are always striving for 1st time resolution. Managing the emerging day, dealing with emergencies and exceptions, to ensure the most appropriate service is delivered to our residents and followed up by the correct departments. You'll act as the first point of contact for our customers and our trade operatives to help with issues when they are on site, always helping to provide resolutions. You will input up to date, accurate and complete notes for each job/task on the system and follow process. You will produce KPI reports daily, to contribute to the overall Contract performance. What will you bring as a Customer Service Advisor? You'll have demonstrable customer service experience ideally obtained from within a contact centre/call centre or similar fast-paced, dynamic environment Strong IT skills with the aptitude to pick up new systems and be able to follow process and procedure Excellent communication skills with the strength of character to make decisions and follow them through to completion and satisfaction, whilst always holding the customer at the heart. Above all, you'll value 'getting it right' and take genuine pride in achieving your performance targets. About Ian Williams Ltd. Discover more about us by reviewing our website, and also through our social media platforms, along with LinkedIn, Indeed and Glassdoor. The successful applicant will be required to complete a criminal records check. As an organisation assessing applicants' suitability for positions which are included in the Rehabilitation of Offenders Act 1974 (Exceptions) Order using criminal record checks processed through the Disclosure and Barring Service (DBS), we comply fully with the code of practice and undertake to treat all applicants for positions fairly. Ian Williams is committed to creating a diverse environment and is proud to be an equal opportunity employer. Diversity is more than a commitment at Ian Williams, it is the foundation of what we do. We are fully focused on equality and believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, and all other characteristics that make us different. We reserve the right to shortlist prior to the closing date. Ian Williams Ltd will use applicants' details for recruitment purposes only. For more information, please read our Candidate Privacy Notice located at our website. We are delighted to have strong relationships with our preferred agencies, therefore we politely request no agencies engage with us in regards to this position.
Mar 03, 2026
Full time
Our Inbound Customer Service Advisors are an integral part to the 'Responsive Maintenance' arm at Ian Williams, and we are looking for an additional team member to join our growing team. As an Inbound Customer Service Advisor, you are part of the National Helpdesk (The Hub), and you'll enjoy the dynamics of working within afast paced and sometimes pressurised environment, working to SLAs and KPIs. You will have a real impact working in the Helpdesk by providing the best customer service possible to our customers. By achieving this excellence, together with your team, you will be contributing to the company wide success of Ian Williams. At Ian Williams, we're committed to fairness, inclusivity and respect. Your hard work will always be recognised and rewarded , and with that in mind, we offer the following: Competitive base salary of £27,750 for a 37.5 hour working week Monthly performance bonuses Profit share scheme (14% of base salary achieved last year) 31 days annual leave (inc. Public Holidays) plus buy or sell annual leave Pension contributions up to 5% Life insurance Annual pay reviews Training & development opportunities Health and wellbeing support via Lighthouse Charity. We offer our iwhub employees a modern, spacious, and open plan office with easy public transport access (train & buses) and onsite parking for drivers. The office also offers a fully equipped kitchen with facilities, comfortable and private break out areas, as well as a designated prayer room for worship. The Customer Service Advisor role You will receive high volume calls regarding repairs and maintenance enquiries from our social housing clients or the residents themselves. In addition to: Using our dynamic scheduling system and technology, you will answer inbound calls, taking pride in delivering a 1st class experience to our customers in a concise, timely and efficient manner to ensure you are always striving for 1st time resolution. Managing the emerging day, dealing with emergencies and exceptions, to ensure the most appropriate service is delivered to our residents and followed up by the correct departments. You'll act as the first point of contact for our customers and our trade operatives to help with issues when they are on site, always helping to provide resolutions. You will input up to date, accurate and complete notes for each job/task on the system and follow process. You will produce KPI reports daily, to contribute to the overall Contract performance. What will you bring as a Customer Service Advisor? You'll have demonstrable customer service experience ideally obtained from within a contact centre/call centre or similar fast-paced, dynamic environment Strong IT skills with the aptitude to pick up new systems and be able to follow process and procedure Excellent communication skills with the strength of character to make decisions and follow them through to completion and satisfaction, whilst always holding the customer at the heart. Above all, you'll value 'getting it right' and take genuine pride in achieving your performance targets. About Ian Williams Ltd. Discover more about us by reviewing our website, and also through our social media platforms, along with LinkedIn, Indeed and Glassdoor. The successful applicant will be required to complete a criminal records check. As an organisation assessing applicants' suitability for positions which are included in the Rehabilitation of Offenders Act 1974 (Exceptions) Order using criminal record checks processed through the Disclosure and Barring Service (DBS), we comply fully with the code of practice and undertake to treat all applicants for positions fairly. Ian Williams is committed to creating a diverse environment and is proud to be an equal opportunity employer. Diversity is more than a commitment at Ian Williams, it is the foundation of what we do. We are fully focused on equality and believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, and all other characteristics that make us different. We reserve the right to shortlist prior to the closing date. Ian Williams Ltd will use applicants' details for recruitment purposes only. For more information, please read our Candidate Privacy Notice located at our website. We are delighted to have strong relationships with our preferred agencies, therefore we politely request no agencies engage with us in regards to this position.
The post holders will operate as part of a team within the General NEET Team working closely with a team of engagement professionals. They will offer one to one support to young people to find, return to or retain employment. The role will involve undertaking weekly home visits and meeting young people in the community plus engaging with employers and employment agencies to keep people in employment as well as securing employment opportunities.Daily Duties Maintain a caseload of clients offering one to one support to help clients find, remain, or retain employment. Provide one to one advice & guidance where an initial assessment and an action plan identifying clients aspirations and barriers are identified. Coach and mentor clients and offer a range of employment support interventions that will support them to find, remain or return to work. This would involve developing CVs, supporting with job search and interviews. Work closely with local employment support agencies such as the job centre, recruitment consultancies, training, and work placement providers to offer suitable opportunities. Work closely with employers to support clients to remain in their jobs by negotiating reasonable adjustments at the workplace. Provide 1-2-1 support to clients to enable them to return to work after absence or other reasons. Work closely with local employment law professionals and trade unions to offer clients and their employers with information about their employment rights and responsibilities. Identify and maintain good working relationship with employers and prospective partners Identify and maintain good working relationship with employers and prospective partners. Work closely with local agencies to identify appropriate job vacancies. Advocate on behalf of the client with prospective employers, aiming to identify work solutions that will overcome or minimise difficulties within the workplace. Signpost the client, where necessary, to other agencies who will be able to provide advice on benefits or support that the client may be entitled to Where appropriate, work with other agencies the client is already being supported by, to deliver a more effective support service.
Mar 03, 2026
Contractor
The post holders will operate as part of a team within the General NEET Team working closely with a team of engagement professionals. They will offer one to one support to young people to find, return to or retain employment. The role will involve undertaking weekly home visits and meeting young people in the community plus engaging with employers and employment agencies to keep people in employment as well as securing employment opportunities.Daily Duties Maintain a caseload of clients offering one to one support to help clients find, remain, or retain employment. Provide one to one advice & guidance where an initial assessment and an action plan identifying clients aspirations and barriers are identified. Coach and mentor clients and offer a range of employment support interventions that will support them to find, remain or return to work. This would involve developing CVs, supporting with job search and interviews. Work closely with local employment support agencies such as the job centre, recruitment consultancies, training, and work placement providers to offer suitable opportunities. Work closely with employers to support clients to remain in their jobs by negotiating reasonable adjustments at the workplace. Provide 1-2-1 support to clients to enable them to return to work after absence or other reasons. Work closely with local employment law professionals and trade unions to offer clients and their employers with information about their employment rights and responsibilities. Identify and maintain good working relationship with employers and prospective partners Identify and maintain good working relationship with employers and prospective partners. Work closely with local agencies to identify appropriate job vacancies. Advocate on behalf of the client with prospective employers, aiming to identify work solutions that will overcome or minimise difficulties within the workplace. Signpost the client, where necessary, to other agencies who will be able to provide advice on benefits or support that the client may be entitled to Where appropriate, work with other agencies the client is already being supported by, to deliver a more effective support service.
Commercial Property Solicitor/Legal Executive - Senior Associate Chippenham, Wiltshire A leading Legal 500 firm is seeking a Commercial Property Solicitor or Legal Executive at Senior Associate level to join its well-regarded real estate team. This is an excellent opportunity for an experienced lawyer looking to take a more strategic role and support the Equity Partner/Head of Department in delivering high-quality legal services. What the role involves You will provide specialist advice across a broad range of commercial property matters, including: Acquisitions and disposals Lease negotiations and renewals Asset management and portfolio oversight Commercial property finance, investment and security arrangements You may quickly become a trusted advisor within the team, helping to manage workload and support high-value clients. Required experience Minimum 5 years' PQE in commercial property law Solid understanding of real estate legislation and transactions Proven ability to work independently while collaborating with senior colleagues Why join this firm ? A forward-thinking and innovative legal practice that values continuous development Competitive salary with annual reviews Bonus scheme available to all staff Comprehensive benefits including private healthcare, profit share, 30 days holiday plus bank holidays and Christmas closure Flexible working arrangements: hybrid, full-time or part-time options Supportive Partner team willing to have informal discussions before formal interviews To apply, submit your application online or contact Loraine Silvester at G2 Legal for a confidential conversation about the role.
Mar 03, 2026
Full time
Commercial Property Solicitor/Legal Executive - Senior Associate Chippenham, Wiltshire A leading Legal 500 firm is seeking a Commercial Property Solicitor or Legal Executive at Senior Associate level to join its well-regarded real estate team. This is an excellent opportunity for an experienced lawyer looking to take a more strategic role and support the Equity Partner/Head of Department in delivering high-quality legal services. What the role involves You will provide specialist advice across a broad range of commercial property matters, including: Acquisitions and disposals Lease negotiations and renewals Asset management and portfolio oversight Commercial property finance, investment and security arrangements You may quickly become a trusted advisor within the team, helping to manage workload and support high-value clients. Required experience Minimum 5 years' PQE in commercial property law Solid understanding of real estate legislation and transactions Proven ability to work independently while collaborating with senior colleagues Why join this firm ? A forward-thinking and innovative legal practice that values continuous development Competitive salary with annual reviews Bonus scheme available to all staff Comprehensive benefits including private healthcare, profit share, 30 days holiday plus bank holidays and Christmas closure Flexible working arrangements: hybrid, full-time or part-time options Supportive Partner team willing to have informal discussions before formal interviews To apply, submit your application online or contact Loraine Silvester at G2 Legal for a confidential conversation about the role.
£23,842 per annum Bromley, Kent Full-Time Permanent Join a team that puts people first. As a Permanent Customer Service Advisor in our client's Retention team, you will play a key role in supporting customers and Financial Advisers. This is a great opportunity for someone who really enjoys speaking to customers and helping by solving problems, working collaboratively, promoting products and delivering high-quality service in a fast-paced environment. What you'll be doing: Handling a high volume of inbound calls and enquiries with professionalism and care Responding to customer correspondence via email and letter Liaising with customers, Financial Advisers, and third parties to process instructions and resolve queries Working closely with your team to meet service standards and deliver a seamless customer experience. What we're looking for: A confident communicator with a strong telephone manner Ability to recognise opportunities to help our customers achieve their financial goals by promoting products. Excellent written and verbal communication skills Good computer literacy and attention to detail A team player with strong organisational skills and the ability to prioritise effectively Someone who enjoys investigating and resolving issues What we offer: £23,842 annual salary 25 days holiday plus bank holidays per annum Excellent discretionary annual bonus scheme (circa £1660.00) Contributory pension scheme (up to 15%) Life cover (x4 pensionable salary) Hybrid working after training (1 day week from home) Supportive team culture Dedicated training programme and on-going development 1 days paid charitable workday Employee Wellbeing Programme Working hours: 35 hours per week, Monday to Friday. Start times rotate weekly between 8:30-16:15 or 9:15-17:00. Flexibility is required. Ready to make a difference? Apply now and be part of a team that values service, integrity, and community. About us Our client is not your typical financial services provider. Those who join their purpose-driven organisation enjoy a culture of collaboration, creativity, and mutual respect and are challenged to do their best to make a difference every day. They help everyday families achieve their financial goals and make a lasting difference in their lives and communities. What they do They help everyday families achieve their financial goals and make a lasting difference in their lives and communities. They will continue to do this by employing enthusiastic and talented Financial Advisers working across the country and equally talented people to be based at our Head Office in Bromley.
Mar 03, 2026
Full time
£23,842 per annum Bromley, Kent Full-Time Permanent Join a team that puts people first. As a Permanent Customer Service Advisor in our client's Retention team, you will play a key role in supporting customers and Financial Advisers. This is a great opportunity for someone who really enjoys speaking to customers and helping by solving problems, working collaboratively, promoting products and delivering high-quality service in a fast-paced environment. What you'll be doing: Handling a high volume of inbound calls and enquiries with professionalism and care Responding to customer correspondence via email and letter Liaising with customers, Financial Advisers, and third parties to process instructions and resolve queries Working closely with your team to meet service standards and deliver a seamless customer experience. What we're looking for: A confident communicator with a strong telephone manner Ability to recognise opportunities to help our customers achieve their financial goals by promoting products. Excellent written and verbal communication skills Good computer literacy and attention to detail A team player with strong organisational skills and the ability to prioritise effectively Someone who enjoys investigating and resolving issues What we offer: £23,842 annual salary 25 days holiday plus bank holidays per annum Excellent discretionary annual bonus scheme (circa £1660.00) Contributory pension scheme (up to 15%) Life cover (x4 pensionable salary) Hybrid working after training (1 day week from home) Supportive team culture Dedicated training programme and on-going development 1 days paid charitable workday Employee Wellbeing Programme Working hours: 35 hours per week, Monday to Friday. Start times rotate weekly between 8:30-16:15 or 9:15-17:00. Flexibility is required. Ready to make a difference? Apply now and be part of a team that values service, integrity, and community. About us Our client is not your typical financial services provider. Those who join their purpose-driven organisation enjoy a culture of collaboration, creativity, and mutual respect and are challenged to do their best to make a difference every day. They help everyday families achieve their financial goals and make a lasting difference in their lives and communities. What they do They help everyday families achieve their financial goals and make a lasting difference in their lives and communities. They will continue to do this by employing enthusiastic and talented Financial Advisers working across the country and equally talented people to be based at our Head Office in Bromley.
Absolutely - here's a tightened, punchier version that keeps the substance but reads cleaner and more commercially. Well under 7,000 characters. Audit Manager South East Hybrid Working An established and highly regarded independent accountancy and advisory firm is looking to appoint an experienced Audit Manager to join its growing Audit team. This is an excellent opportunity for a qualified professional ready to take ownership of a varied portfolio, lead a high-performing team, and contribute to client growth and service excellence. The Role As Audit Manager, you will manage a portfolio of audit clients, ensuring high-quality delivery, adherence to budgets and deadlines, and strong fee recovery. You'll act as a key client contact while leading and developing your team. Key responsibilities: Managing and developing a portfolio of audit clients Planning and allocating audit assignments to ensure efficient workflow Setting audit scope and budgets, briefing teams and monitoring progress Reviewing completed audit files prior to RI sign-off Ensuring compliance with professional standards and internal quality procedures Leading audit close-down and review meetings with clients Managing billing, fee agreements and resolving budget variances Identifying opportunities to improve audit efficiency and client service Supporting cross-selling of wider firm services Ensuring AML, KYC and engagement compliance Leadership & Team Development You will play a central role in developing the audit team, including: Setting clear objectives at the outset of each assignment Monitoring KPIs and providing regular, constructive feedback Coaching and mentoring Assistant Managers and junior team members Supporting recruitment and succession planning Running workflow meetings to ensure deadlines and service levels are met Business Development This role offers genuine scope to support firm growth through: Building and maintaining your professional network Generating referrals from your client base Supporting pitches, networking events and sector initiatives Contributing to webinars, articles and thought leadership About You ACA or ACCA qualified Strong statutory audit experience within public practice Sound knowledge of ISAs and UK GAAP (IFRS desirable) Experience managing a client portfolio and leading teams Academies sector experience desirable Strong accounts preparation skills Commercially aware, organised and detail-focused Excellent communication and client relationship skills What's on Offer Competitive salary and comprehensive benefits package Hybrid working (3 days office / 2 days home) 25+ days holiday plus bank holidays, with option to buy more Pension, life assurance, income protection and health cash plan Private medical insurance and wellbeing support Clear progression pathways and ongoing professional development Supportive, collaborative culture with strong community and ESG focus This is a fantastic opportunity for an ambitious Audit Manager seeking a leadership role within a progressive, people-focused firm that values both technical excellence and long-term client relationships. For a confidential discussion, please get in touch.
Mar 03, 2026
Full time
Absolutely - here's a tightened, punchier version that keeps the substance but reads cleaner and more commercially. Well under 7,000 characters. Audit Manager South East Hybrid Working An established and highly regarded independent accountancy and advisory firm is looking to appoint an experienced Audit Manager to join its growing Audit team. This is an excellent opportunity for a qualified professional ready to take ownership of a varied portfolio, lead a high-performing team, and contribute to client growth and service excellence. The Role As Audit Manager, you will manage a portfolio of audit clients, ensuring high-quality delivery, adherence to budgets and deadlines, and strong fee recovery. You'll act as a key client contact while leading and developing your team. Key responsibilities: Managing and developing a portfolio of audit clients Planning and allocating audit assignments to ensure efficient workflow Setting audit scope and budgets, briefing teams and monitoring progress Reviewing completed audit files prior to RI sign-off Ensuring compliance with professional standards and internal quality procedures Leading audit close-down and review meetings with clients Managing billing, fee agreements and resolving budget variances Identifying opportunities to improve audit efficiency and client service Supporting cross-selling of wider firm services Ensuring AML, KYC and engagement compliance Leadership & Team Development You will play a central role in developing the audit team, including: Setting clear objectives at the outset of each assignment Monitoring KPIs and providing regular, constructive feedback Coaching and mentoring Assistant Managers and junior team members Supporting recruitment and succession planning Running workflow meetings to ensure deadlines and service levels are met Business Development This role offers genuine scope to support firm growth through: Building and maintaining your professional network Generating referrals from your client base Supporting pitches, networking events and sector initiatives Contributing to webinars, articles and thought leadership About You ACA or ACCA qualified Strong statutory audit experience within public practice Sound knowledge of ISAs and UK GAAP (IFRS desirable) Experience managing a client portfolio and leading teams Academies sector experience desirable Strong accounts preparation skills Commercially aware, organised and detail-focused Excellent communication and client relationship skills What's on Offer Competitive salary and comprehensive benefits package Hybrid working (3 days office / 2 days home) 25+ days holiday plus bank holidays, with option to buy more Pension, life assurance, income protection and health cash plan Private medical insurance and wellbeing support Clear progression pathways and ongoing professional development Supportive, collaborative culture with strong community and ESG focus This is a fantastic opportunity for an ambitious Audit Manager seeking a leadership role within a progressive, people-focused firm that values both technical excellence and long-term client relationships. For a confidential discussion, please get in touch.
The Senior Audit Manager will oversee audit engagements, ensuring compliance with regulatory standards and delivering high-quality results. This role in Bexhill-on-Sea requires strong leadership in accounting and finance within the professional services industry. Client Details This medium-sized professional services organisation specialises in accounting and finance, providing tailored solutions to clients. With a focus on excellence and precision, the company has a reputation for delivering exceptional audit and financial services. Description This will be a hands-on role in which the individual will be responsible for planning, running and reviewing audit work. For the right person, there is the opportunity to progress to Audit RI level. Lead and manage audit engagements from planning to completion. Ensure compliance with accounting regulations and industry standards. Provide technical guidance and support to audit teams. Review and finalise audit reports for accuracy and completeness. Build and maintain strong client relationships, acting as a trusted advisor. Identify opportunities for process improvement and implement best practices. Mentor and develop junior team members within the department. Collaborate with other departments to support business objectives. Profile A successful Senior Audit Manager should have: A recognised qualification in accounting or finance (e.g., ACA, ACCA). Extensive experience in audit within the professional services industry. Strong technical knowledge of accounting standards and regulations. Proven leadership and team management skills. Excellent communication and client relationship-building abilities. Proficiency in audit software and financial systems. Willingness to develop to RI status. Job Offer Competitive salary ranging from £60,000 to £75000, depending on experience. Generous holiday allowance to support work-life balance. Hybrid working. Opportunities for career progression within the accounting and finance department. Supportive team environment in a Bexhill-on-Sea location. Exposure to a diverse client portfolio within the professional services industry.
Mar 03, 2026
Full time
The Senior Audit Manager will oversee audit engagements, ensuring compliance with regulatory standards and delivering high-quality results. This role in Bexhill-on-Sea requires strong leadership in accounting and finance within the professional services industry. Client Details This medium-sized professional services organisation specialises in accounting and finance, providing tailored solutions to clients. With a focus on excellence and precision, the company has a reputation for delivering exceptional audit and financial services. Description This will be a hands-on role in which the individual will be responsible for planning, running and reviewing audit work. For the right person, there is the opportunity to progress to Audit RI level. Lead and manage audit engagements from planning to completion. Ensure compliance with accounting regulations and industry standards. Provide technical guidance and support to audit teams. Review and finalise audit reports for accuracy and completeness. Build and maintain strong client relationships, acting as a trusted advisor. Identify opportunities for process improvement and implement best practices. Mentor and develop junior team members within the department. Collaborate with other departments to support business objectives. Profile A successful Senior Audit Manager should have: A recognised qualification in accounting or finance (e.g., ACA, ACCA). Extensive experience in audit within the professional services industry. Strong technical knowledge of accounting standards and regulations. Proven leadership and team management skills. Excellent communication and client relationship-building abilities. Proficiency in audit software and financial systems. Willingness to develop to RI status. Job Offer Competitive salary ranging from £60,000 to £75000, depending on experience. Generous holiday allowance to support work-life balance. Hybrid working. Opportunities for career progression within the accounting and finance department. Supportive team environment in a Bexhill-on-Sea location. Exposure to a diverse client portfolio within the professional services industry.
"The price of victory is high but so are the rewards." Bear Bryant A well-established, independent professional services firm is seeking a Share Schemes Manager or Senior Manager to join their collaborative team. This role is predominantly advisory, with some compliance work, providing an exciting opportunity to work closely with senior partners and manage your own workflow. About the Role You will act as a trusted advisor to clients, helping them implement and manage share schemes and incentive arrangements that align with their commercial goals. The team provides services across Global Mobility, Employment Tax, and Share Schemes , supporting a diverse range of clients from high-growth start-ups to established organisations. Your key responsibilities as the Share Schemes Manager/ Senior Manager: Design, implement, and advise on share plans, including HMRC-approved and unapproved arrangements. Manage complex projects such as growth shares, freezer shares, nil-paid arrangements, and employee ownership trusts. Advise investment fund clients on the tax structuring of carried interest and co-investment arrangements. Act as the main point of contact for a portfolio of clients, maintaining strong relationships and ensuring high-quality service. Collaborate with colleagues across employment tax and global mobility to provide integrated solutions. Supervise, mentor, and review the work of junior team members. To be considered for this Share Schemes Manager/ Senior Manager position: Professionally qualified (CTA, ATT, ACA, or equivalent); qualified lawyers also considered. Strong technical knowledge of share schemes, employment tax, and equity reward, including interactions with CGT and NICs. Awareness of accounting, employment law, and company law implications of share incentives. What is on Offer: Work in a highly collaborative and supportive team. Exposure to complex, high-profile client work across a variety of sectors. Competitive salary and benefits package. Opportunity to develop your career within a leading professional services firm. If you're passionate about this position or are keen to hear more, please click on "apply" as soon as possible.You are required to be eligible to work in the UK full time without restriction.Due to the high volume of applications, it is not always possible to respond to unsuccessful applicants. Therefore, if we have not responded to your application within five days, please assume that on this occasion your application has not been successful.
Mar 03, 2026
Full time
"The price of victory is high but so are the rewards." Bear Bryant A well-established, independent professional services firm is seeking a Share Schemes Manager or Senior Manager to join their collaborative team. This role is predominantly advisory, with some compliance work, providing an exciting opportunity to work closely with senior partners and manage your own workflow. About the Role You will act as a trusted advisor to clients, helping them implement and manage share schemes and incentive arrangements that align with their commercial goals. The team provides services across Global Mobility, Employment Tax, and Share Schemes , supporting a diverse range of clients from high-growth start-ups to established organisations. Your key responsibilities as the Share Schemes Manager/ Senior Manager: Design, implement, and advise on share plans, including HMRC-approved and unapproved arrangements. Manage complex projects such as growth shares, freezer shares, nil-paid arrangements, and employee ownership trusts. Advise investment fund clients on the tax structuring of carried interest and co-investment arrangements. Act as the main point of contact for a portfolio of clients, maintaining strong relationships and ensuring high-quality service. Collaborate with colleagues across employment tax and global mobility to provide integrated solutions. Supervise, mentor, and review the work of junior team members. To be considered for this Share Schemes Manager/ Senior Manager position: Professionally qualified (CTA, ATT, ACA, or equivalent); qualified lawyers also considered. Strong technical knowledge of share schemes, employment tax, and equity reward, including interactions with CGT and NICs. Awareness of accounting, employment law, and company law implications of share incentives. What is on Offer: Work in a highly collaborative and supportive team. Exposure to complex, high-profile client work across a variety of sectors. Competitive salary and benefits package. Opportunity to develop your career within a leading professional services firm. If you're passionate about this position or are keen to hear more, please click on "apply" as soon as possible.You are required to be eligible to work in the UK full time without restriction.Due to the high volume of applications, it is not always possible to respond to unsuccessful applicants. Therefore, if we have not responded to your application within five days, please assume that on this occasion your application has not been successful.
Internal Audit Associate Director (Corporate) - c.£85k plus annual bonus - Hybrid (reporting to Manchester office) As an Associate Director within our Internal Audit and Controls team, you will be responsible for managing a team in conjunction with Partners & Directors to ensure timely and accurate delivery of complex technical internal audits and internal controls projects. You will make an impact by: Delivering work, including technical reviews (both advisory and internal audit) but not restricted to: Lead a profitable IA / controls team to ensure effective delivery of internal audit, SOX / controls and / or third party assurance services. Lead and manage agreed client portfolio of internal audit for the service line and regional area. Approve, and if necessary prepare initial draft client audit strategy and annual audit programme / controls project plans and test plans for each client, supported by a fully costed service delivery proposal, for subsequent approval. Prepare & approve draft internal audit and internal controls reports prior to sign off, Prepare & approve draft progress papers and reports for client and Audit Committee prior to sign off. Represent the organisation in audit matters as required, including attendance of meetings and Audit Committees, and other forums as deemed appropriate. Assist as part of a team that prepares tenders and presents these to win work. Control and manage the delivery of the client programme, to ensure that the work is completed to time and budget, providing solutions on any issues as appropriate. Ensure the effective planning and utilisation of team members in line with the approved budget - including mapping complex scheduling to optimise profitability Monitor the effectiveness and quality of audit work through undertaking effective senior manager review of the work. What we are looking for: We value diverse experiences and perspectives. Here's what we're looking for in our ideal candidate: Professionally qualified, e.g. ACA/ACCA/IA or other specialist qualification. Preferable to have accounting qualification. Experience in relevant Corporate Governance and Regulatory standards pertaining to listed and large corporate clients (e.g. Corporate Governance Code, Wates Principals, AAF/ISAE. SOX). Gained the necessary recent and relevant experience within Internal Audit and / or SOX / controls projects. Strong internal audit methodology, technical controls documentation and control evaluation experience. Effective use of IT including excel, PowerPoint, Visio, audit and accounts packages, and understanding and application of data analytics. Experience of delivery domestically and internationally. Anticipates the impact of key developments within the relevant client sectors to manage overall technical and commercial risk. Reviews and controls the technical content of the work of others to ensure compliance with the Internal Audit Manual and other Standard Operating Procedures along with relevant regulatory standards e.g. Audit Standards. Aware of relevant financial targets and constraints, and actively assists senior management in achieving these, keeping relevant individuals informed of potential problems including actual vs budget. Applies knowledge markets and core client base, promoting and co-ordinating additional services. Converts options into recommendations and resolutions to exceed client expectations where possible - seeks value billing opportunities and creates fees. Ensure client data is handled securely in accordance with the organisation's data protection procedures. Developing leadership qualities, and known within the organisation and different service lines. Sales orientated: translates client needs into engagements, demonstrates commerciality in their action, established network of clients internally and externally. What we can offer you: We recognise that our people are our most important assets. That's why we offer a flexible reward and benefits package that will help you have fulfilling experience, both in and out of work. Hybrid and flexible working. 27 days holiday with the option of purchasing additional days. Lifestyle, health, and wellbeing including financial wellbeing benefits such as financial tools, electric car scheme, and access to a virtual GP. Access to a suite of 300+ courses on demand developed by our inhouse talent development team. Internal Audit Associate Director (Corporate) - c.£85k plus annual bonus - Hybrid (reporting to Manchester office) Internal Audit Associate Director (Corporate) - c.£85k plus annual bonus - Hybrid (reporting to Manchester office) Internal Audit Associate Director (Corporate) - c.£85k plus annual bonus - Hybrid (reporting to Manchester office)
Mar 03, 2026
Full time
Internal Audit Associate Director (Corporate) - c.£85k plus annual bonus - Hybrid (reporting to Manchester office) As an Associate Director within our Internal Audit and Controls team, you will be responsible for managing a team in conjunction with Partners & Directors to ensure timely and accurate delivery of complex technical internal audits and internal controls projects. You will make an impact by: Delivering work, including technical reviews (both advisory and internal audit) but not restricted to: Lead a profitable IA / controls team to ensure effective delivery of internal audit, SOX / controls and / or third party assurance services. Lead and manage agreed client portfolio of internal audit for the service line and regional area. Approve, and if necessary prepare initial draft client audit strategy and annual audit programme / controls project plans and test plans for each client, supported by a fully costed service delivery proposal, for subsequent approval. Prepare & approve draft internal audit and internal controls reports prior to sign off, Prepare & approve draft progress papers and reports for client and Audit Committee prior to sign off. Represent the organisation in audit matters as required, including attendance of meetings and Audit Committees, and other forums as deemed appropriate. Assist as part of a team that prepares tenders and presents these to win work. Control and manage the delivery of the client programme, to ensure that the work is completed to time and budget, providing solutions on any issues as appropriate. Ensure the effective planning and utilisation of team members in line with the approved budget - including mapping complex scheduling to optimise profitability Monitor the effectiveness and quality of audit work through undertaking effective senior manager review of the work. What we are looking for: We value diverse experiences and perspectives. Here's what we're looking for in our ideal candidate: Professionally qualified, e.g. ACA/ACCA/IA or other specialist qualification. Preferable to have accounting qualification. Experience in relevant Corporate Governance and Regulatory standards pertaining to listed and large corporate clients (e.g. Corporate Governance Code, Wates Principals, AAF/ISAE. SOX). Gained the necessary recent and relevant experience within Internal Audit and / or SOX / controls projects. Strong internal audit methodology, technical controls documentation and control evaluation experience. Effective use of IT including excel, PowerPoint, Visio, audit and accounts packages, and understanding and application of data analytics. Experience of delivery domestically and internationally. Anticipates the impact of key developments within the relevant client sectors to manage overall technical and commercial risk. Reviews and controls the technical content of the work of others to ensure compliance with the Internal Audit Manual and other Standard Operating Procedures along with relevant regulatory standards e.g. Audit Standards. Aware of relevant financial targets and constraints, and actively assists senior management in achieving these, keeping relevant individuals informed of potential problems including actual vs budget. Applies knowledge markets and core client base, promoting and co-ordinating additional services. Converts options into recommendations and resolutions to exceed client expectations where possible - seeks value billing opportunities and creates fees. Ensure client data is handled securely in accordance with the organisation's data protection procedures. Developing leadership qualities, and known within the organisation and different service lines. Sales orientated: translates client needs into engagements, demonstrates commerciality in their action, established network of clients internally and externally. What we can offer you: We recognise that our people are our most important assets. That's why we offer a flexible reward and benefits package that will help you have fulfilling experience, both in and out of work. Hybrid and flexible working. 27 days holiday with the option of purchasing additional days. Lifestyle, health, and wellbeing including financial wellbeing benefits such as financial tools, electric car scheme, and access to a virtual GP. Access to a suite of 300+ courses on demand developed by our inhouse talent development team. Internal Audit Associate Director (Corporate) - c.£85k plus annual bonus - Hybrid (reporting to Manchester office) Internal Audit Associate Director (Corporate) - c.£85k plus annual bonus - Hybrid (reporting to Manchester office) Internal Audit Associate Director (Corporate) - c.£85k plus annual bonus - Hybrid (reporting to Manchester office)
A leading Lloyd's Syndicate is currently seeking a Senior Compliance Analyst. This role will see you work from the office 4 days a week. This is a newly-created position as the firm is experiencing a period of growth. On a day-to-day basis, you will: Support the delivery of the compliance plan including advisory, monitoring, reporting and regulatory activities. Assist in the monitoring and reporting of conduct risk exposure including treating customers fairly/ Consumer Duty, product oversight, Fair Value Assessments and complaints. Assist with the dealing of complaints, including liaising with the claim's teams, coverholders/ TPAs, Lloyd's, LIC and the Financial Ombudsman Service as appropriate. Assist in the delivery of compliance monitoring activity. Assist in reviews of delegated authority contracts including reviews of the customer facing documentation Assist the team in providing sanctions and financial crime support to the underwriters and other areas of the business by giving advice, monitoring developments affecting the business, and monitoring the operation of the relevant screening tools. Assist in providing business advice on licensing, regulatory, data protection, and other areas of compliance. Assist in service provider contract and non-disclosure agreements due diligence and reviews. It is essential that you have experience of working in compliance for a London-market insurance organisation and can demonstrate knowledge of how the Lloyd's market operates.
Mar 03, 2026
Full time
A leading Lloyd's Syndicate is currently seeking a Senior Compliance Analyst. This role will see you work from the office 4 days a week. This is a newly-created position as the firm is experiencing a period of growth. On a day-to-day basis, you will: Support the delivery of the compliance plan including advisory, monitoring, reporting and regulatory activities. Assist in the monitoring and reporting of conduct risk exposure including treating customers fairly/ Consumer Duty, product oversight, Fair Value Assessments and complaints. Assist with the dealing of complaints, including liaising with the claim's teams, coverholders/ TPAs, Lloyd's, LIC and the Financial Ombudsman Service as appropriate. Assist in the delivery of compliance monitoring activity. Assist in reviews of delegated authority contracts including reviews of the customer facing documentation Assist the team in providing sanctions and financial crime support to the underwriters and other areas of the business by giving advice, monitoring developments affecting the business, and monitoring the operation of the relevant screening tools. Assist in providing business advice on licensing, regulatory, data protection, and other areas of compliance. Assist in service provider contract and non-disclosure agreements due diligence and reviews. It is essential that you have experience of working in compliance for a London-market insurance organisation and can demonstrate knowledge of how the Lloyd's market operates.
Randstad Technologies
Newcastle Upon Tyne, Tyne And Wear
Customer Service Newcastle - onsite 6 Months Contract + Extension £15.54 paye A well established consultancy firm is looking for a Customer service advisor to join their team on a 6 month contract. You will be the first point of contact for all customer needs, providing customer support and escalating any questions to the relevant team. You will be working in a fast paced environment, answering calls and working towards KPIs. As a Customer Service Representative you will support customers with any enquiries they may have about their loan accounts. The main focus of this role is putting the customers first and solving their problem. You will be handling sensitive data / information so it is imperative that you follow all GDPR rules and regulations. Essential Skills Prior customer experience / contact centre experience Strong awareness of FCA rules and regulations Good Communication skills both written and verbal Background in banking, insurance or any financial service Experience working within a dynamic, fast paced environment is preferable. £15.54 per hour Newcastle Based NE27 0by onsite 6 Months contract with possibility of extension If the above seems of interest to you then please apply directly to the AD or send your CV to Randstad Technologies is acting as an Employment Business in relation to this vacancy.
Mar 03, 2026
Contractor
Customer Service Newcastle - onsite 6 Months Contract + Extension £15.54 paye A well established consultancy firm is looking for a Customer service advisor to join their team on a 6 month contract. You will be the first point of contact for all customer needs, providing customer support and escalating any questions to the relevant team. You will be working in a fast paced environment, answering calls and working towards KPIs. As a Customer Service Representative you will support customers with any enquiries they may have about their loan accounts. The main focus of this role is putting the customers first and solving their problem. You will be handling sensitive data / information so it is imperative that you follow all GDPR rules and regulations. Essential Skills Prior customer experience / contact centre experience Strong awareness of FCA rules and regulations Good Communication skills both written and verbal Background in banking, insurance or any financial service Experience working within a dynamic, fast paced environment is preferable. £15.54 per hour Newcastle Based NE27 0by onsite 6 Months contract with possibility of extension If the above seems of interest to you then please apply directly to the AD or send your CV to Randstad Technologies is acting as an Employment Business in relation to this vacancy.
This is a great opportunity to lead a small finance function in a £25m t/o software / AI business as it continues to scale. This is a dynamic fast - growing international organisation supplying some of the worlds most recognised global brands. There are several business operating under the umbrella and offices around the globe. The Financial Controller will oversee all aspects of financial management, including corporate accounting, regulatory and financial reporting, budget and forecasts preparation, and development of internal control policies and procedures. Lead the preparation of monthly, quarterly, and annual consolidated financial statements across all group entities. Ensure timely and accurate reporting to senior leadership, including variance analysis and commentary on performance drivers. Develop and maintain group-wide accounting policies in line with UK GAAP/IFRS and ensure consistent application. Monitor group cash flow and working capital, ensuring optimal liquidity across entities. Ensure full compliance with statutory, tax, and regulatory requirements in all jurisdictions. Coordinate with external auditors for year-end audits and manage audit readiness throughout the year. Oversee VAT, corporation tax, and transfer pricing compliance, working with external advisors as needed. Design and implement robust internal controls across finance and operational processes. Maintain and update financial policies and procedures manuals. Lead finance system upgrades or ERP implementations to improve reporting and automation. Candidate Profile Qualified accountant (ACA, ACCA, CIMA) Proven experience in a multi-entity, international SME or mid-sized group Strong technical accounting knowledge and commercial acumen Experience with ERP systems and financial reporting tools Excellent communication and stakeholder management skills Ability to thrive in a fast-paced, entrepreneurial environment Prior experience in professional services or language/translation industry is a plus Experience of audit and/or audit processes would be beneficial £55,000 to £65,000 EA First Ltd are acting as an Employment Agency for this permanent vacancy.
Mar 03, 2026
Full time
This is a great opportunity to lead a small finance function in a £25m t/o software / AI business as it continues to scale. This is a dynamic fast - growing international organisation supplying some of the worlds most recognised global brands. There are several business operating under the umbrella and offices around the globe. The Financial Controller will oversee all aspects of financial management, including corporate accounting, regulatory and financial reporting, budget and forecasts preparation, and development of internal control policies and procedures. Lead the preparation of monthly, quarterly, and annual consolidated financial statements across all group entities. Ensure timely and accurate reporting to senior leadership, including variance analysis and commentary on performance drivers. Develop and maintain group-wide accounting policies in line with UK GAAP/IFRS and ensure consistent application. Monitor group cash flow and working capital, ensuring optimal liquidity across entities. Ensure full compliance with statutory, tax, and regulatory requirements in all jurisdictions. Coordinate with external auditors for year-end audits and manage audit readiness throughout the year. Oversee VAT, corporation tax, and transfer pricing compliance, working with external advisors as needed. Design and implement robust internal controls across finance and operational processes. Maintain and update financial policies and procedures manuals. Lead finance system upgrades or ERP implementations to improve reporting and automation. Candidate Profile Qualified accountant (ACA, ACCA, CIMA) Proven experience in a multi-entity, international SME or mid-sized group Strong technical accounting knowledge and commercial acumen Experience with ERP systems and financial reporting tools Excellent communication and stakeholder management skills Ability to thrive in a fast-paced, entrepreneurial environment Prior experience in professional services or language/translation industry is a plus Experience of audit and/or audit processes would be beneficial £55,000 to £65,000 EA First Ltd are acting as an Employment Agency for this permanent vacancy.
Customer Services - Resales and Staircasing Hourly Rate: £16.44 PAYE / £20.79 ltd umb Location: Highbury, London N5 Job Type: Temporary (Immediate start until at least March) Working Pattern: Hybrid (must be in office every Wednesday) Join our Customer Experience team in a pivotal role supporting the Resales & Staircasing team. This position is essential for maintaining high standards in customer interactions and ensuring efficient management of customer queries and database updates. Day-to-day of the role: Act as the first point of contact for customers via phone, managing two team mailboxes. Respond to initial queries from customers in a clear, professional, and friendly manner. Ensure the customer database is consistently updated with accurate and quality information. Provide general support to senior team members. Assist in the delivery of evolving processes through the use of technology to enhance customer service. Handle multiple priorities in a fast-paced environment to meet tight deadlines. Required Skills & Qualifications: Experience in Resales team support and office administration within a customer-focused organisation. Ability to work effectively in a fast-paced environment and manage multiple priorities. Strong commitment to providing excellent customer service to both internal and external customers. Proficient in using technology to improve processes and customer experiences. Excellent communication and organisational skills. Benefits: Competitive hourly rate. Opportunity to work in a dynamic team. Exposure to advanced customer service operations and technologies. To apply for this Customer Services role in Resales and Staircasing, please submit your C
Mar 03, 2026
Seasonal
Customer Services - Resales and Staircasing Hourly Rate: £16.44 PAYE / £20.79 ltd umb Location: Highbury, London N5 Job Type: Temporary (Immediate start until at least March) Working Pattern: Hybrid (must be in office every Wednesday) Join our Customer Experience team in a pivotal role supporting the Resales & Staircasing team. This position is essential for maintaining high standards in customer interactions and ensuring efficient management of customer queries and database updates. Day-to-day of the role: Act as the first point of contact for customers via phone, managing two team mailboxes. Respond to initial queries from customers in a clear, professional, and friendly manner. Ensure the customer database is consistently updated with accurate and quality information. Provide general support to senior team members. Assist in the delivery of evolving processes through the use of technology to enhance customer service. Handle multiple priorities in a fast-paced environment to meet tight deadlines. Required Skills & Qualifications: Experience in Resales team support and office administration within a customer-focused organisation. Ability to work effectively in a fast-paced environment and manage multiple priorities. Strong commitment to providing excellent customer service to both internal and external customers. Proficient in using technology to improve processes and customer experiences. Excellent communication and organisational skills. Benefits: Competitive hourly rate. Opportunity to work in a dynamic team. Exposure to advanced customer service operations and technologies. To apply for this Customer Services role in Resales and Staircasing, please submit your C
We are looking for an Anti Social Behaviour Officer to join our Housing Team in Oxfordshire, to contribute to developing a safe and inclusive community for our customers. In this busy role you'll balancing your housing knowledge with tackling all forms of hate crime, nuisance and anti-social behaviour. You'll manage your own caseload and build effective working relationships with external agencies, including the police and legal advisors. You'll make a big difference to people's lives within an experienced, supportive and supported team. What you'll need: You'll have previous experience of anti-social behaviour related housing management services or be able to demonstrate transferable skills and experience from a similar type of customer facing role. Experience of dealing with challenging behaviour and resolving conflict Knowledge of safeguarding, mental health and the process of going to court The ability to be self-motivated and highly organised Strong IT skills including MS Office The ability to establish, develop and maintain effective working relationships with all work colleagues, contractors and partnering agencies What you need to know: This is a hybrid role where you'll working in the Newbury office two days a week. The role is permanent, and you'll be working full time. The starting salary is £32,000 - £40,000 depending on your experience. You'll need to be happy to travel with a full driving licence and access to your own transport to support the customers in your area. A basic DBS check will be completed if you are successful. As a part of the SNG team some of your benefits will include: 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days) Chance to buy or sell holiday as part of our flexible benefits package 3 additional Wellbeing days and 2 paid volunteering days Generous matched pension scheme up to 12% and Life cover at 4x salary Enhanced maternity/adoption pay Enhanced paternity pay - 6 weeks full pay (after 26 weeks' service) Options for private medical insurance, dental insurance and critical illness cover Wellbeing discounts, including Gym Memberships and access to a 24/7 virtual GP services If you are a looking for a demanding and interesting new role where you'll work collaboratively to make a real difference to our communities, we would like to hear from you.
Mar 03, 2026
Full time
We are looking for an Anti Social Behaviour Officer to join our Housing Team in Oxfordshire, to contribute to developing a safe and inclusive community for our customers. In this busy role you'll balancing your housing knowledge with tackling all forms of hate crime, nuisance and anti-social behaviour. You'll manage your own caseload and build effective working relationships with external agencies, including the police and legal advisors. You'll make a big difference to people's lives within an experienced, supportive and supported team. What you'll need: You'll have previous experience of anti-social behaviour related housing management services or be able to demonstrate transferable skills and experience from a similar type of customer facing role. Experience of dealing with challenging behaviour and resolving conflict Knowledge of safeguarding, mental health and the process of going to court The ability to be self-motivated and highly organised Strong IT skills including MS Office The ability to establish, develop and maintain effective working relationships with all work colleagues, contractors and partnering agencies What you need to know: This is a hybrid role where you'll working in the Newbury office two days a week. The role is permanent, and you'll be working full time. The starting salary is £32,000 - £40,000 depending on your experience. You'll need to be happy to travel with a full driving licence and access to your own transport to support the customers in your area. A basic DBS check will be completed if you are successful. As a part of the SNG team some of your benefits will include: 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days) Chance to buy or sell holiday as part of our flexible benefits package 3 additional Wellbeing days and 2 paid volunteering days Generous matched pension scheme up to 12% and Life cover at 4x salary Enhanced maternity/adoption pay Enhanced paternity pay - 6 weeks full pay (after 26 weeks' service) Options for private medical insurance, dental insurance and critical illness cover Wellbeing discounts, including Gym Memberships and access to a 24/7 virtual GP services If you are a looking for a demanding and interesting new role where you'll work collaboratively to make a real difference to our communities, we would like to hear from you.
Previous customer service or customer-facing experience Excellent communication and listening skills A calm, empathetic approach when handling queries or complaints Strong problem-solving and organisational abilities Desirable but not essential: Contact centre or telecoms experience Experience supporting broadband, mobile, or subscription services What You'll Get Competitive salary Performance-related bonuses or incentives Full training and ongoing support A friendly, supportive team environment Clear progression opportunities into senior service, quality, or management roles Pension, paid holidays, and additional benefits Why Join Us? We're a customer-first business that values empathy, teamwork, and quality service. You'll be given the tools and training to succeed, supported by a team that genuinely cares about delivering a great customer experience. Apply now and be the friendly voice our customers rely on. Job Type: Full-time Benefits: Company pension On-site parking
Mar 03, 2026
Full time
Previous customer service or customer-facing experience Excellent communication and listening skills A calm, empathetic approach when handling queries or complaints Strong problem-solving and organisational abilities Desirable but not essential: Contact centre or telecoms experience Experience supporting broadband, mobile, or subscription services What You'll Get Competitive salary Performance-related bonuses or incentives Full training and ongoing support A friendly, supportive team environment Clear progression opportunities into senior service, quality, or management roles Pension, paid holidays, and additional benefits Why Join Us? We're a customer-first business that values empathy, teamwork, and quality service. You'll be given the tools and training to succeed, supported by a team that genuinely cares about delivering a great customer experience. Apply now and be the friendly voice our customers rely on. Job Type: Full-time Benefits: Company pension On-site parking
