1561 jobs found

We are recruiting for a permanent German & English Bilingual Customer Service Advisor to speak both German and English. Hybrid for London office Main Purpose of Customer Service Advisor role: Responding to English and German emails, answering English and German calls, Dealing with customer quires on our system and translating replies from English to German and German to English. To deliver customer service / excellence in all aspects of supporting the clients customers over the phone and in writing in both English and German. You will be communicating directly with customers on the phone, by email, social media and live web chat. The Bilingual Customer Service Advisor will report into the German Team Leader. You should have: A natural ability to communicate and empathise A confident and professional manner A real willingness to help a customer with their challenge The desire to have fun at work! Salary: £27, 768 per annum Location: Hybrid for London office Hours: 40 paid hours per week. Shifts: Monday - Saturday, based on a shift pattern. 8 hour shifts between the opening hours of 8am - 8pm. Rota provided 2 weeks in advance for easy planning. IIP Accredited Employer great working culture of fun and sociable team environment Pension Scheme with Standard Life Eye test vouchers and discounts Discounted corporate gym membership with Anytime Fitness (24 hour gym with over 5000 site globally) Involvement with local charities and fundraising days Campaign specific benefits including discounts, incentives and prizes Apprenticeships qualifications and career flight path schemes Recognition and reward schemes with Love to Shop Voucher rewards To apply for this Multilingual Customer Service Advisor position please submit an up to date CV or alternatively call Sara, Nikola or Alan for more details.

Job Description Java Team Lead Location: West Midlands (Hybrid working) Type: Permanent About the Role TXP is growing its Java capability significantly, and we're looking for an experienced Java Team Lead to help shape, scale, and lead our Java engineering community.This is a senior leadership role , focused on the management, development, and technical oversight of our Java teams across the UK, offshore delivery centres, and trusted partners. As the team grows, this role is critical in maintaining engineering standards, developing people, supporting recruitment, and ensuring we continue to deliver high-quality outcomes for our clients.You'll bring a strong developer background , but this is not a hands-on delivery role . Instead, it's an opportunity for someone ready to step back from day-to-day coding and focus on leadership, quality, and scale, while still remaining technically credible. What You'll Be Doing Lead and manage the Java engineering capability across TXP, maintaining high standards of delivery and quality Provide technical leadership and assurance, ensuring modern engineering practices and standards are consistently applied Act as the escalation point for the Java team across delivery, technical, and people matters Support the development and performance management of engineers, including mentoring senior developers Drive recruitment and onboarding of new Java team members as the capability scales Oversee and challenge solution designs, code quality, and engineering approaches (without being hands-on in delivery) Support pre-sales and bid activities, working closely with technical and commercial stakeholders Work with delivery leaders and partners to ensure teams are set up for success Shape, promote, and enforce engineering standards across the full development lifecycle What We're Looking For You'll be a technically strong leader who understands modern Java development deeply, even if you're no longer coding every day. Essential experience: Strong background in Java development (Java 1.6 / 1.8 or later) Experience leading or managing Java engineers in a delivery environment Excellent understanding of REST APIs, Spring, Oracle PL/SQL, and microservices architecture Experience with modern build and deployment tooling (e.g. Maven, Docker, Kubernetes) Good working knowledge of Agile / Scrum delivery approaches Experience reviewing, challenging, and assuring code and technical design Confidence engaging in technical discussions with senior engineers and architects Strong people leadership, mentoring, and stakeholder management skills Desirable experience: Front-end exposure (React or other JavaScript frameworks) CI/CD, unit testing (JUnit, Mockito), and TDD practices Cloud platforms such as Azure and/or AWS Pre-sales, bid support, or solution shaping experience Experience working with offshore or partner teams Why Join TXP? A genuinely senior leadership role with real influence as the Java capability scales Opportunity to step away from daily delivery while staying close to technology Work alongside experienced technical leaders shaping TXP's future engineering direction Hybrid working, supportive culture, and strong focus on professional growth Be part of a consultancy that values quality, pragmatism, and people Benefits : • 25 days annual leave (plus bank holidays). • An additional day of paid leave for your birthday (or Christmas eve). • Salary sacrifice, matched employer contributed pension (4%). • Life assurance (3x). • Access to an Employee Assistance Programme (EAP). • Private medical insurance through our partner Aviva. • Cycle to work scheme. • Corporate eye-care vouchers. • Access to an independent financial advisor. • 2 x social value days per year to give back to local communities. Grow with us: Work on exciting new projects. If you want to avoid getting stuck with the mundane, you're in the right place. We work in many sectors with fantastic clients, so you'll always be working on something exciting and challenging. Career growth - we've got you! We recognise that you might have a career path planned out and you might need some support to help you move forward. We're here to support you and make the most out of your time with us, through challenging work, opportunities to grow and learning and development opportunities. Be part of the TXP growth journey. We are a high growth, fast paced environment. We currently have 200+ employees and work with clients across the UK. Joining TXP means you'll be part of that. Ready to Shape the Future? If you're a Java leader who enjoys building teams, setting standards, and enabling others to do their best work, we'd love to hear from you.

Join a leading global legal firm embedded as a Health & Safety Consultant and lead for the internal H&S workstream for the client's transition into their new building. This is corporate Health & Safety role which will see you manage all safety aspects of this client's move over the next 12 months. This is a high-level role, and requires a well-qualified safety professional. CMIOSH and an Lead Auditor qualification are desired but not essential, but a NEBOSH L6/7 is required, as is some corporate Health & Safety experience. This is a 12 month contract to be delivered by a consultant or advisor who can support the end-client through this large-scale workplace transition. High quality stakeholder engagement skills are essential and you will act as the point of contact between the end-client and all other construction and property parties involved. Whilst this role is initially an fixed-term-contract, there should be an option to extend through to 2027. The site is based in Central London and requires someone to be there minimum 3 days a week. Salary is up to 65,000 + package. For more information contact Dominic Jacques on or click apply.

Senior Security Consultant Contract Duration: 6 Months Location: Hybrid (London / Birmingham) Job Type: Contract - Outside IR35 Reed Professional Services is seeking a Senior Security Consultant to join our dynamic team. This role is crucial for delivering hands-on security assurance, cloud security input, and technical risk management across live projects in a fast-paced digital portfolio that includes cloud-hosted platforms, enterprise SaaS solutions, and integration-heavy services. Day-to-day of the role: Deliver hands-on security assurance across cloud and SaaS-based services. Provide security input to AWS, SaaS, and IaaS environments. Assess and manage API and integration risks across complex estates. Produce and maintain assurance artefacts, risk logs, and control evidence. Support remediation activity and work with delivery teams to close security gaps. Challenge delivery teams constructively on security weaknesses and proposed designs. Support audits, reviews, and formal assurance processes as required. Operate across multiple projects simultaneously within a fast-moving environment. Required Skills & Qualifications: Strong experience in security assurance and risk management. Practical experience working with AWS and SaaS environments. Experience supporting integration-heavy landscapes. Ability to make clear, actionable security recommendations and see them through. Strong written and verbal communication skills. Comfortable working in live delivery settings rather than purely advisory roles. Desirable: Central government or public sector assurance experience. Experience with ServiceNow, Salesforce, or comparable enterprise SaaS platforms. Exposure to OT, IoT, or smart-building technology. Cloud or cyber security certifications (AWS, CISSP, CCSK, etc.). Additional Information: BPSS and active Security Clearance required. To apply for the Senior Security Consultant position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.

Private Client Tax Director Torquay £90,000 - £100,000 + Discretionary Bonus I'm working with a well-established and highly regarded accountancy firm in Torquay that is looking to appoint a Private Client Tax Director to join its growing tax team, to be based either within their Torquay or Exeter offices. This role would suit an experienced tax professional who is keen to take the next step in their career within a supportive, forward-thinking environment. You'll be responsible for delivering high-quality personal tax compliance and advisory services to a varied client base, including trusts and high-net-worth individuals. What's great about this Private Client Tax Director role? Hybrid working model Option to buy up to 5 additional days holiday Health & wellbeing benefits package Retail & gym discounts One paid volunteering day per year Your role as a Private Client Tax Director: Manage a portfolio of personal tax clients, including trusts and High-Net Worth individuals. Lead and develop a team of trust advisers, ensuring work meets legislative and ethical standards. Act as principal on a portfolio of trusts and high-net-worth clients, reviewing and signing off advice. Review trust accounts and provide technical guidance. Liaise with trustees, beneficiaries, clients, and intermediaries to deliver top-tier service. Support business development and promote firm-wide services, including financial planning. Mentor colleagues across departments to manage risk and identify opportunities. Oversee client meetings, tax planning advice, and delivery by team members. Ensure effective work allocation and departmental targets are met. Assist with the governance and operation of the trust corporation. What you'll need to succeed: ATT or CTA qualification (or equivalent), with strong and up-to-date technical knowledge. Minimum of 3 years in a Senior Manager role looking to step up, or already at Director level. STEP qualification is also desirable, but not essential. A good understanding of regulatory and compliance standards within tax. Strong organisational skills and the ability to manage deadlines effectively. A professional, discreet and client-focused approach, with the ability to build rapport quickly. What next: The firm places a strong emphasis on professional development, collaboration and wellbeing, offering genuine long-term career progression. Please get in touch for further details: As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.

The title might look the same but life at Hedges is definitely not. We know the challenges that face most Solicitors in-practice which is why we transformed the outdated model of legal services by putting ownership in the hands of those who deliver them. At Hedges Law , every case, every client and every decision is powered by people who are personally invested in long-term success. As one of the first legal firms in the UK to become employee owned you will be part of this exclusive club and literally own this success. No having to wait around for the Financial Freedom Day , that may never come. We also understand what motivates Private Client Solicitors, and we know there are so many of you out there who are Undervalued, Not Appreciated, Deflated & De-Motivated by low-value work, low fixed-fees that are imposed on you, archaic practices, out-dated management, slow IT & even slower career progression. And you re precisely who should read on now At Hedges our people are: • Empowered (everyone really does have a voice) • Valued • Challenged by high-quality work for HNW clients • Set-off at the right pace • Nurtured and developed • Accelerated (faster career progression) • Paid what they are worth And this is because at Hedges we are EMPLOYEE-OWNED - we were only the 5th firm in the country to join this highly-exclusive club. Fancy a confidential coffee and chat (virtually)? Ok, back to being different We may have a 235-year heritage as a Private Client Legal Practice , but that doesn't mean we're a stale, dull & oppressive law firm like so many others. No chance. Whilst we love and embrace our heritage and history, we ve evolved this firm with the times to become a truly 21st century business: making it our job to innovate, excite, and ensure that when future generations look at our pictures lining the wall, not only can they see what a terrific, friendly bunch we are, BUT that we were also the 'dream team', the mavericks, the leaders in the field, the game-changers: those who kept moving Hedges forward and relevant, making it one of the most beautifully different law firms of its time. Word on the street: "City Firm Quality exported to Oxfordshire & The Cotswolds". The 5th employee-owned law firm in the UK so you will have a share in the business' success from day one. There's no 'buy-in' and no liability with our innovative trust shareholder structure. It's really special and means the world to our employees. Last year was our biggest revenue year yet and we have ambitious and exciting plans for the future - there's still so much to do and achieve and we're not happy unless we're pushing boundaries So, how about you come and be a part of our future and us a part of yours? The Role at a Glance Private Client Solicitor 3 days in one of our offices in Oxfordshire / Cotswolds Negotiable - how much do you want to earn? Plus Extensive Benefits Including Company Profit Share via Employee Ownership Full Time - Permanent 35 hours P/W Your Skills: Best-in-class Inheritance & lifetime planning advice. Drafting complex Wills. Creation and administration of Trusts. Estate planning and Court of Protection. Support and training. Excellent communication - a real people person. Outstanding client assistance and advisory skills. Product / Service: Highly-Respected Private Client Law Practice for High Net Worth Individuals Clients: Interesting, creative, affluent & uber-successful HNW Culture: Inspiring working environment with people-focused culture Structure: Limited company. Part Employee Owned (1 of only 25 such law firms in the country) Team Size: 50 awesome colleagues! Want a change of lifestyle? Work your way. Due to exceptional demand, we're expanding our Inheritance & Lifetime Planning team with aspirations to become the firm in Oxford & the Cotswolds, and you will play a key role in that. Work from home, from the office or a mix of the two (ideally 2/3 days a week). And if you're ready to swap the gritty city routine of London for the beautiful rolling hills, stunning architecture and calm of Berkshire / Oxfordshire / Cotswolds, Hedges is the place to be. Slow the pace, switch out the dirty commute for a dog walk, bike ride or nature ramble. With plenty of green space for you (and the family), wonderful schools, a lively and vibrant scene and the likes of Daylesford, Diddly Squat Farm, Bamford, Soho Farmhouse, Estelle Manor & Cornbury Festival and scores of the best foodie pubs in the country on your doorstep, the most amazing lifestyle awaits. We'll spare you the list of accountabilities, we'll happily chat about later. About You: • Qualified Solicitor (3-5years PQE) • Able to deliver high quality legal services with high client care • Extremely organised and possess great time management skills • Warm • Personable • Always seeking continued learning and self-development • Excellent IT skills and have strong desire to learn new ways of working • Positive, optimistic, hardworking and possess a can-do attitude • Able to embrace team working and have a keenness to help colleagues • Professional in appearance and behaviours with high confidentiality • You will have a strong desire to embrace new technologies and a STEP qualification would be highly desirable (which we would support if required) Benefits: • 25/28 days annual leave plus statutory holidays dependent on position • Life Insurance • Flu Vouchers • Company pension • Profit sharing (Employee Ownership) • Salary Sacrifice • Free parking at our office in Wallingford • Paperless Technology: to make your life easier • Coaching & Personal Development • Culture: Inspiring working environment with people-focused culture • High Pedigree Team If you re ready to be more than just a fee-earner - to be an owner, a leader and part of something genuinely different - then Hedges is waiting. Let s start with a confidential coffee (or tea) and an honest conversation. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.

The Customer Service Advisor will play a key role in delivering exceptional service to clients within the business services industry. This permanent role offers an exciting opportunity to address customer needs and provide effective solutions. Client Details The hiring organisation is a well-established, medium-sized company operating within the business services sector. They are known for their professional approach and focus on providing tailored solutions to their clients. Description Respond to customer enquiries promptly and professionally through various communication channels. Provide accurate information about products and services, ensuring customer satisfaction. Resolve customer issues efficiently and escalate complex cases when necessary. Maintain detailed records of customer interactions within the system. Collaborate with internal teams to ensure seamless service delivery. Identify opportunities for service improvement and share feedback with the management team. Support team members in achieving departmental targets and goals. Stay updated on company policies, services, and industry trends to better assist customers. Profile A successful Customer Service Advisor should have: A strong background in customer service within the business services industry. Excellent communication and interpersonal skills. Proficiency in using customer relationship management (CRM) systems. A proactive approach to problem-solving and meeting customer needs. The ability to work effectively both independently and as part of a team. Strong organisational and time management skills. A commitment to delivering high-quality service and exceeding customer expectations. Job Offer A competitive salary ranging from 25,200 to 30,800. Comprehensive benefits package tailored to your needs. Supportive and professional work environment in the business services sector. Opportunities for career growth and development within the organisation. Permanent role with stability and room for progression. If you are passionate about delivering exceptional customer service and are eager to make a positive impact, this Customer Service Advisor role is an excellent opportunity. Apply today to join a thriving team!

Personal Tax Senior Manager Bristol / Cheltenham £60,000 - £70,000 We are working with an Award-winning firm with a strong presence across the South West. Due to continued growth, they are now seeking a talented Personal Tax Senior Manager. In this role, you'll provide a mix of tax compliance and advisory services to a diverse portfolio of clients, including business owners, property landlords, and high net worth individuals. What's great about this Personal Tax Senior Manager role? Hybrid working model. 30 days holiday + bank holidays + additional time off over Christmas. Health & wellbeing benefits. Active social committees and regular social events from sports teams to black tie events. Excellent training and professional development opportunities. Payday drinks in the office. Impressive offices in the city centre. Your role as a Personal Tax Senior Manager: You'll work closely with the Senior Management team to support the growth of their portfolio of Tax clients, aswell as involvement in managing and developing the internal team. Build strong relationships with new and existing clients, developing relationships and providing strong advisory services. Involvement in recruitment of team members, providing long-term support and training. What you'll need to succeed: Hold a relevant qualification and have experience within a private client/personal tax. Be an excellent communicator, able to build and maintain strong client relationships. Have a passion for developing and coaching team members. Be motivated to contribute to the ongoing growth and success of the firm. What next: You'll be joining a leading, forward-thinking accountancy and advisory firm that has achieved significant growth in recent years. The business offers a collaborative culture, modern working practices, and genuine opportunities for career advancement. Please get in touch for further details: As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.

We are recruiting for a permanent German & English Bilingual Customer Service Advisor to speak both German and English. Hybrid for Ringwood, Hampshire office Main Purpose of Customer Service Advisor role: Responding to English and German emails, answering English and German calls, Dealing with customer quires on our system and translating replies from English to German and German to English. To deliver customer service / excellence in all aspects of supporting the clients customers over the phone and in writing in both English and German. You will be communicating directly with customers on the phone, by email, social media and live web chat. The Bilingual Customer Service Advisor will report into the German Team Leader. You should have: A natural ability to communicate and empathise A confident and professional manner A real willingness to help a customer with their challenge The desire to have fun at work! Salary: £27, 768 per annum Location: Hybrid for Ringwood, Hampshire office Hours: 40 paid hours per week. Shifts: Monday - Saturday, based on a shift pattern. 8 hour shifts between the opening hours of 8am - 8pm. Rota provided 2 weeks in advance for easy planning. IIP Accredited Employer great working culture of fun and sociable team environment Pension Scheme with Standard Life Eye test vouchers and discounts Discounted corporate gym membership with Anytime Fitness (24 hour gym with over 5000 site globally) Involvement with local charities and fundraising days Campaign specific benefits including discounts, incentives and prizes Apprenticeships qualifications and career flight path schemes Recognition and reward schemes with Love to Shop Voucher rewards To apply for this Multilingual Customer Service Advisor position please submit an up to date CV or alternatively call Sara, Nikola or Alan for more details.

Pensions Manager Position Description At CGI, you'll play a pivotal role in shaping how we support and protect the long-term financial wellbeing of our people. As Pensions Manager based in either Reading, Leatherhead or London, you'll take the lead on our UK and Ireland pension arrangements, ensuring strong outcomes, regulatory excellence and sustainable future provision. You'll work at the heart of a global organisation recognised for trust, innovation and impact, where your expertise directly influences business decisions and employee confidence. At CGI, you'll be empowered to take ownership, encouraged to think creatively, and supported by a collaborative, people-centred culture that values expertise and integrity. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Your future duties and responsibilities As part of the Total Compensation Team sitting within Human Resources, reporting directly to the Director, Total Compensation, you will be responsible for our UK & Ireland pension arrangements, including contract-based DC Schemes (c7,500 CGI Partners) legacy DB Schemes (c3,000 CGI Partners), and will also play a role in the maintaining oversight of our pension arrangements in Australia. You will also act as Chairman and Secretary of the DC Governance Committee, advise the business on strategic legacy DB issues and work in collaboration with the Trustee to ensure efficient governance of the legacy DB scheme. This is a hands-on role, so you will support the day-to-day operation of current schemes, while also supporting the overall strategy development and other related projects. In addition to this you will also: • Provide general subject matter expertise on pension matters to local HR and business leaders in response to specific pension matters, including the support for new business bids • Maintain oversight of pension processes for the defined contribution plans operated by CGI, recommending or implementing changes where required, and dealing with escalated issues • Chair and coordinate the defined contribution governance committee, ensuring the effectiveness of the group in reviewing the overall performance of investment options and scheme providers • Close involvement with Trust based DB schemes, acting as the interface between the Trustee and the Company • Undertake a key role in supporting the Chair of Pension Trustees and the Trustee board for the defined benefit pension schemes • Liaise with pension administrators and other external advisors and internal stakeholders to facilitate the ongoing management of schemes, and to help to ensure legal and regulatory compliance • Provide input to pensions strategy for CGI UK for both defined benefit and defined contribution plans Required qualifications to be successful in this role We are seeking someone who has a high attention to detail, is highly motivated, independent and well-organised to join our team. This role requires a deep expertise in current and historic pension legislation and a proven track record of good pension governance. • Proven experience in a Pension management role either in consultancy or in-house, irrespective of industry, with knowledge of the mechanics and technical requirements of DB & DC pension arrangements. • Bachelor degree in a related field, or equivalent combination of education and experience • Sound knowledge of pensions' legislation and governance • Experience in dealing with fair deal is an asset • High quality scheme secretariat services with trustee-facing experience Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.

Insights Lead Hybrid Working with 2 days in Preston, Lancashire or Remote with Travel (Minimum 4 office days) for candidates living 50+ miles from our offices in Preston. £55-60k DOE + Bonus & benefits - 37 hours a week A glance at the Role: The Insights Lead provides expert analytical insight across the Planning & Insights function, transforming operational, forecasting and performance data into actionable intelligence, whilst managing performance and delivery through your team. The role elevates data maturity, ensures high-quality insight for operational decision making, and acts as the analytical lead for both strategic and tactical initiatives. The ability to tell a story with Data is essential. A bit about us: Local Pensions Partnership Administration (LPPA) is a multi-award-winning organisation and one of the UK's leading pension administration companies. We strive to deliver the best experience for over 1,500 employers and more than 700,000 members of Local Government, Police and Firefighter pension schemes, keeping them fully informed about their pensions whilst working closely with employers to continuously educate and support them. What we can offer you: Joining us means joining an organisation that puts people first. - Competitive salary £55k - 60k DOE + inclusion in annual bonus scheme - 25 days' holiday, plus bank holidays and 2 additional concessionary days and day for your Birthday, with the ability to 'buy and sell leave - Access to an excellent pension scheme (Local Government Pension Scheme) with generous employer contributions - Access to Health or Dental Plan - Access to our Enhanced Employee Assistance Programme for when you might need some support - The opportunity to earn through our Employee Referral Scheme - Access to our bespoke Reward Discount Scheme - 'Your Perk Site' - Opportunities to attend Wellbeing webinars and social events - Daily free fruit and snacks available to you in our office - Free Car Parking in Preston City Centre - A collaborative & inclusive organisational culture Key Responsibilities - Lead the design, development and automation of dashboards, reporting suites and analytical tools. - Translate complex data into clear insight for decision makers, providing narrative-driven recommendations. - Partner with Planning to validate forecast assumptions and produce performance variance analysis. - Drive data quality improvements and define data governance standards within Planning & Insights. - Own the analytical roadmap, prioritising high-value insights and ensuring timely delivery. - Coach and technically develop the Insights Analysts in modern analytical techniques and tools. - Support strategic projects with scenario modelling, trend analysis and evidence-based recommendations. - Support wider stakeholder population, e.g. Change, IT, HR & Finance. - Communicate clearly to ensure team members are working harmoniously and to the same standard. - Make effective decisions to aid with the progression of projects and problem-solving. - Motivate, support and drive the team towards their goals. - Undertake full responsibility for the management and development of the team. What you will bring - Extensive experience in data, analytics, or insights roles, including leading BI/analytics teams. (Ideally 5-10+ years' experience) - Proven ability to manage, coach, and develop analysts, foster a high-performance culture, and set clear standards. - Experience shaping and delivering a data and insights strategy aligned to organisational goals. - Able to manage multiple deadlines, prioritise effectively, and take ownership for delivery in a fast-paced environment. - Strong experience in analytics, insight, or BI within operations, financial services, or similar data-driven environments. - Proven Data Story Telling ability - Excellent ability to communicate complex data clearly to non-technical audiences. Predictive and Prescriptive analytics with a focus on member outcomes, continuous improvement and cost profile. - Strong communication and report writing skills, able to present complex information simply and persuasively. - Proven ability to influence stakeholders at all levels and build strong internal and external working relationships. - Confident representing the team, challenging constructively, and providing thought leadership. - Commercial and strategic insight mindset - proven ability to translate ambiguous business questions into clear analytical approaches, delivering insights that influence strategy, prioritisation and operational efficiency rather than descriptive reporting. - Stakeholder leadership without authority - highly effective at influencing senior stakeholders, challenging assumptions constructively, and acting as a trusted advisor while operating without formal line management responsibility. - Advanced skills in SQL, Python or R, and data visualisation tools (Power BI, Tableau). - Experience influencing senior stakeholders. - Experience of Contact Centre WFM & Telephony platforms - Avaya, Verint, NICE, others. - High level of accuracy, attention to detail, and ability to identify trends, anomalies, and underlying drivers. - Able to interpret data with a clear commercial mindset - articulating the "so what" and the operational/strategic implications. Nice to have - Experience designing analytical strategy or data standards. - Data governance practices and procedures - Experience supporting change and/or continuous improvement (Technology deployments, systems migration, benefit realisation tracking) - Experience supporting the development of junior analysts through informal coaching, peer review and setting analytical standards, contributing to overall team capability and insight maturity. - Experience working in a regulated environment and with external clients. - Industry-based qualifications or certification as appropriate to the role. The Forum, CCMA, Microsoft, Google Analytics, DAMA, LSS (Green - Black).

Pensions Manager Position Description At CGI, you'll play a pivotal role in shaping how we support and protect the long-term financial wellbeing of our people. As Pensions Manager, you'll take the lead on our UK and Ireland pension arrangements, ensuring strong outcomes, regulatory excellence and sustainable future provision. You'll work at the heart of a global organisation recognised for trust, innovation and impact, where your expertise directly influences business decisions and employee confidence. At CGI, you'll be empowered to take ownership, encouraged to think creatively, and supported by a collaborative, people-centred culture that values expertise and integrity. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Your future duties and responsibilities As part of the Total Compensation Team sitting within Human Resources, reporting directly to the Director, Total Compensation, you will be responsible for our UK & Ireland pension arrangements, including contract-based DC Schemes (c7,500 CGI Partners) legacy DB Schemes (c3,000 CGI Partners), and will also play a role in the maintaining oversight of our pension arrangements in Australia. You will also act as Chairman and Secretary of the DC Governance Committee, advise the business on strategic legacy DB issues and work in collaboration with the Trustee to ensure efficient governance of the legacy DB scheme. This is a hands-on role, so you will support the day-to-day operation of current schemes, while also supporting the overall strategy development and other related projects. In addition to this you will also: • Provide general subject matter expertise on pension matters to local HR and business leaders in response to specific pension matters, including the support for new business bids • Maintain oversight of pension processes for the defined contribution plans operated by CGI, recommending or implementing changes where required, and dealing with escalated issues • Chair and coordinate the defined contribution governance committee, ensuring the effectiveness of the group in reviewing the overall performance of investment options and scheme providers • Close involvement with Trust based DB schemes, acting as the interface between the Trustee and the Company • Undertake a key role in supporting the Chair of Pension Trustees and the Trustee board for the defined benefit pension schemes • Liaise with pension administrators and other external advisors and internal stakeholders to facilitate the ongoing management of schemes, and to help to ensure legal and regulatory compliance • Provide input to pensions strategy for CGI UK for both defined benefit and defined contribution plans Required qualifications to be successful in this role We are seeking someone who has a high attention to detail, is highly motivated, independent and well-organised to join our team. This role requires a deep expertise in current and historic pension legislation and a proven track record of good pension governance. • Proven experience in a Pension management role either in consultancy or in-house, irrespective of industry, with knowledge of the mechanics and technical requirements of DB & DC pension arrangements. • Bachelor degree in a related field, or equivalent combination of education and experience • Sound knowledge of pensions' legislation and governance • Experience in dealing with fair deal is an asset • High quality scheme secretariat services with trustee-facing experience Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.

Our client is one of the UK's largest and most progressive and dynamic leisure operators. They are currently recruiting for a Sales Membership Manager based at their leading new launch facility, in Northamptonm this is a dual site role to oversee Sales across 2 Leisure Centre facilities. Leading a busy team you will take an active lead in the growth of membership at the sites. What your role will be Working at the facility you will provide a line manager role supporting the Membership Advisors to maximize on every opportunity. Working to set KPIs and targets. You will meet with the team on a regular basis to monitor performance and ensure that the team are supported in line with our spirit values. You will manage the team with the philosophy to ensure that 'everyone's a member.' Looking at how our client can convert users to members. Developing a high level of customer service and ensuring excellence at all times. You will empower your team, ensuring they become subject matter experts with a supreme level of product knowledge on all aspects of the facilities and the customers' needs. This will include making sure administration and systems are kept up to date and compliant. Your background The successful applicant will have experience of working within a Membership management or Sales manager or consultant back ground. You will need excellent communication skills as you will be required to liaise with external and internal customers/staff. You will be able to demonstrate at interview your excellent customer service skills and experience. You will have experience getting the best out of your team and have experience motivating and driving a sales team to success.

Opportunity Pursuit Lead Position Description At CGI, you will play a pivotal role in shaping the future of Public Safety services across the UK. As an Opportunity Pursuit Lead, you will drive high-value growth by identifying, shaping, and winning strategic opportunities that strengthen the digital capabilities of policing and public protection organisations. You will take ownership of the full pursuit lifecycle, applying insight, creativity, and strong client relationships to deliver outcomes that matter to citizens and frontline services. Supported by a collaborative team, you will partner with senior stakeholders to build trusted relationships and bring innovative CGI solutions to market, contributing directly to the transformation of essential national services. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position. Your future duties and responsibilities In this role, you will lead the full pursuit lifecycle for Public Safety opportunities, taking accountability for shaping new business, nurturing relationships, and guiding strategic bids through to successful closure. You will work closely with senior leaders, solution experts, and client stakeholders to understand sector challenges, position CGI's value, and craft compelling, insight-driven proposals. You will act as a trusted advisor to clients, championing their needs while applying structured sales methodologies to drive opportunity qualification, pursuit strategy, commercial shaping, and final negotiations. Supported by a collaborative team, you will bring creativity, discipline, and ownership to pursuits that help CGI expand its impact across UK Public Safety. Key responsibilities include: • Lead & Drive: Personally lead and close strategic Public Safety opportunities. • Engage & Influence: Build and maintain strong relationships across client organisations, including senior leaders and decision-makers. • Shape & Position: Apply Public Sector procurement knowledge to position CGI effectively within the competitive landscape. • Qualify & Strategise: Lead the full sales cycle across suspect, prospect, opportunity, and closure stages. • Collaborate & Align: Work with internal stakeholders to align client needs with CGI's capabilities and value propositions. • Research & Anticipate: Conduct market and procurement horizon scanning to identify emerging opportunities. • Present & Convince: Develop compelling proposals and present clear, reasoned recommendations to clients and internal leadership. Required qualifications to be successful in this role You'll bring a strong track record of Public Sector sales, particularly within policing, Home Office, or wider Public Safety organisations. You should have experience leading and closing complex pursuits, strong client-facing skills, and confidence engaging stakeholders at all levels. You should have: • Proven Public Sector sales capability with a strong win record. • Experience building and expanding client relationships across Public Safety or Central Government. • Strong networking skills with key departments such as Home Office or policing bodies. • Ability to articulate CGI offerings to both technical and non-technical audiences. • Experience with Shipley or similar sales methodologies. • Strong client engagement and influencing skills. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.

Health & Safety Trainer (NEBOSH / Level 3)£40,000 - £55,000 + WFH + Mon-Fri + Private Medical Care + Funded Qualifications + Progression + Increasing Holidays + Company BenefitsNewcastle - with some regional travelAre you an Health and Safety Trainer or similar with NEBOSH General Certificate looking for a varied role delivering a range of courses within a well-established yet growing H&S Training company who are looking to become industry leaders offering a range of opportunities for ongoing development and progression?This company are a well-established, ambitious H&S training provider and have been providing their leading service for over 20 years. Due to continual growth and an ever increasing demand for their services, they are looking for a new Health and Safety Trainer to come in and make the role their own.In this autonomous role you will be taking varied Health and Safety courses both in person and online from Monday to Friday 9:00am and 5:00pm. You will primarily deliver NEBOSH and IOSH, as well as a range of other associated courses, with opportunities to continually upskill yourself through funded qualifications, providing a clear platform to continually progress.This role would suit an H&S Trainer who possesses NEBOSH General Certificate, looking for an opportunity to build a stable and progressive career within a leading company. The Role: Lead varied Health and Safety training courses- primarily NEBOSH and IOSH Take part in funded training courses to gain further qualifications and upskill yourself Leading courses in person and online - some travel required Monday to Friday, from 9am to 5pm The Person: Health and Safety Trainer or similar NEBOSH General Certificate qualified Full UK driver's license- happy to undertake travel Reference Number: BBBH24951Health, Safety, Trainer, Officer, Advisor, Assessment, Learning, NVQ, Diploma, Training, NEBOSH, IOSH, Level 3, Occupational, Assessor, North East, Tyneside, Newcastle, Sunderland, DurhamIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set.Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.

Are you a Customer Liaison Advisor with excellent customer service skills? Looking for a new challenge with a range of career progression opportunities? If so, then read on! Our client is a leading national Civil Engineering company who have recently been awarded a long-term utility gas framework contract. To help facilitate this growth, they are looking for a proactive Customer Liaison Advisor to support customer engagement across live gas mains replacement projects. The position will involve ensuring communities remain informed, supported and engaged throughout essential network upgrade works. Salary to £40k Company Van & Fuel Card Pension 28 Days Holiday Long-Term Project Pipeline Customer Liaison Advisor Key Essentials: Reporting to the Customer Experience Manager, as Customer Liaison Advisor your role will involve supporting communication with residents, businesses and stakeholders impacted by gas mains replacement works Acting as the primary point of contact for customers, responding to enquiries, concerns and complaints in a professional and timely manner The first point of contact, your role will involve providing updates to residents and local businesses regarding upcoming works, potential disruptions and project timelines Working closely with site teams and operational staff to ensure customer communications align with project delivery schedules Maintaining accurate records of customer interactions, feedback and resolutions Supporting the implementation of customer engagement strategies to improve community relations Conducting site visits where required to ensure residents are informed and supported throughout project works Promoting a customer-first culture across project teams and ensuring a positive experience for stakeholders Customer Liaison Advisor Requirements: Previous experience working as a Customer Liaison Advisor / Officer Strong communication and interpersonal skills with the ability to deal with challenging situations professionally Ability to build positive relationships with residents, local authorities and project teams Full UK driving licence is essential due to travel between project sites By applying for this position, you are agreeing for CVL:LDN to hold and process your personal data in accordance with our Privacy Policy. Your data will be shared with clients relevant to any roles that you have applied for with us. If at any time you wish to withdraw your consent, then please contact us.

Our client, a financial services business based in the heart of Bromley is seeking to increase its Customer Service Team due to growth. You will be working for a progressive company that helps families and individuals reach their financial goals and improves communities. This role would suit someone who has worked in retail and dealt with customer enquiries over the phone or someone who is looking to return to the workplace. You will be joining an established and supportive team who will help you succeed in your role. You will receive support throughout your on boarding as well as regular training and development. Your responsibilities will include: Providing support services for customers and field force from initial contract through to the end of the contract terms and to provide excellent customer services at all times First point of contact for customers calling with enquiries relating to policy maturities Liaising with financial advisers and third parties Dealing with a variety of calls, assessing and answering customer enquiries Responding to requests for information in a professional manner via letter and email Liaising with customers, financial advisers and third parties to process and administer instructions and enquiries Working as a team to ensure that service standards are met Skills and experiences required: Previous experience within a customer service, call centre, financial or contact centre role Excellent telephone manner Strong written and oral communication skills Good customer service skills This is an exciting opportunity for a positive and passionate individual looking for a customer services role with a financial services organisation. What's on offer: £23,842 annual salary 25 days holiday plus bank holidays per annum Excellent discretionary annual bonus scheme (circa £1660.00) Contributory pension scheme (up to 15%) Life cover (x4 pensionable salary) Hybrid working after training (1 day week from home) Supportive team culture Dedicated training programme and on-going development 1 days paid charitable workday Employee Wellbeing Programme Working hours: 35 hours per week, Monday to Friday. Start times rotate weekly between 8 15 or 9 00. Flexibility is required. This role is a full-time, permanent position.

Marketing & Communications Director (Public Sector) Position Description At CGI, you will shape how we engage and grow within the UK public sector, driving a unified go-to-market strategy that delivers measurable commercial impact across government and public safety. As a trusted advisor to senior leaders, you will translate market insight and policy into compelling positioning, enabling stronger client relationships, improved win rates, and sustainable growth. You will lead with accountability and creativity, empowering your team to deliver high-value outcomes while fostering a collaborative, high-performance culture that supports innovation, ownership, and long-term success. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. This is a hybrid position in London Your future duties and responsibilities In this role, you will lead the end-to-end marketing and communications strategy for CGI's Public Sector portfolio, aligning Government & Justice, Public Safety, and Government Relations into a single, coherent go-to-market approach. You will take ownership of delivering measurable commercial outcomes, from pipeline growth and improved win rates to stronger framework positioning and strategic account expansion. Acting as a senior advisor to business leaders, you will shape growth strategy through market insight, policy awareness, and competitive positioning while ensuring CGI presents a unified and credible voice across the public sector. You will also build and lead a high-performing Marketing Business Partner team, fostering a culture of accountability, innovation, and continuous improvement. Working collaboratively across specialist teams, you will drive integrated campaigns, thought leadership, and stakeholder engagement, ensuring all activity is aligned to business priorities and delivers tangible impact. Lead & Deliver integrated public sector marketing strategy aligned to growth priorities Shape & Influence senior stakeholders on positioning, investment, and go-to-market decisions Drive & Optimise pipeline growth, win rates, and commercial marketing performance Align & Integrate messaging across Government & Justice, Public Safety, and Government Relations Develop & Elevate thought leadership aligned to policy and sector priorities Build & Lead a high-performing, commercially focused marketing team Orchestrate & Execute campaigns, bids, and engagement activity with measurable impact Monitor & Improve performance through data, insight, and agile planning cycles Required qualifications to be successful in this role You will bring significant marketing leadership experience within complex, regulated environments, ideally across the public sector, government, or related industries. You should demonstrate a strong understanding of public sector policy, procurement frameworks, and stakeholder dynamics, alongside a proven ability to deliver measurable commercial outcomes. Experience influencing senior stakeholders, leading high-performing teams, and shaping strategic growth initiatives is essential. You should have significant experience in B2B marketing leadership within public sector or regulated industries Strong understanding of public sector procurement, frameworks, and policy landscape Proven ability to deliver measurable impact on pipeline growth, win rates, and revenue Experience partnering with senior stakeholders and influencing strategic decisions Demonstrated success in leading and developing high-performing teams Strong capability in integrated marketing, bid support, and thought leadership development Ability to translate market and policy insight into compelling commercial positioning Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.

Director Consulting Expert - AI & Data Position Description At CGI, we harness data and artificial intelligence to solve complex business challenges and deliver meaningful outcomes for our clients. As a Director of Consulting Excellence for Data and AI, you will shape high-impact solutions, guide strategic growth, and elevate how organisations use AI to innovate and compete. Working at the forefront of emerging technologies, you will collaborate with experts across CGI to design forward-thinking approaches, influence client transformation, and build trusted partnerships. This is an opportunity to take ownership of industry-leading initiatives, contribute to a culture that values creativity and insight, and be supported in driving measurable success for both clients and your own career. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position. Your future duties and responsibilities In this role, you will lead the design and delivery of data and AI solutions that solve complex client challenges and generate tangible business value. You will act as a trusted advisor, shaping strategies, influencing stakeholders, and ensuring successful outcomes across engagements. By combining technical expertise with commercial insight, you will contribute to business growth while strengthening long-term client relationships. You will also play a key role in developing CGI's Data and AI consulting capability, contributing to innovation, reusable assets, and thought leadership. Working collaboratively across teams, you will help foster an environment where new ideas are encouraged, ownership is valued, and individuals are supported to deliver their best work. Lead & Innovate: Shape AI and data strategies, designing impactful, scalable solutions Develop & Deliver: Oversee end-to-end delivery of engagements, ensuring quality, value, and timeliness Engage & Influence: Build trusted client relationships and communicate complex concepts clearly Grow & Expand: Identify opportunities, support proposals, and contribute to business development Optimise & Enhance: Drive continuous improvement, governance, and adoption of best practices Share & Mentor: Contribute to capability growth, knowledge sharing, and thought leadership Required qualifications to be successful in this role To succeed, you will bring a strong blend of technical expertise, consulting experience, and the ability to translate complex AI and data concepts into business value. You will be confident engaging with stakeholders, leading initiatives, and contributing to both delivery excellence and strategic growth. You should have proven experience as a Data or AI Solution Architect or similar leadership role Strong proficiency in AI, machine learning, and data platforms (e.g., MS Fabric, Databricks) Experience with AI frameworks (e.g., TensorFlow, PyTorch) and cloud platforms (AWS, Azure, GCP) Familiarity with modern AI ecosystems (e.g., Microsoft AI Foundry, AWS Bedrock, Google Vertex, agentic AI) Proven ability to design and deliver complex, client-facing solutions Excellent communication skills, with the ability to engage technical and non-technical stakeholders Bachelor's degree in Computer Science, Data Science, AI, or a related field Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.