About the job We're working with a fast-growing, PE-backed Managed Services Provider that's scaling rapidly across the UK-and they're looking for an Account Manager to take ownership of a portfolio of key customers. This isn't a farming role. It's a high-impact growth position where you'll expand accounts, shape strategy, and act as a trusted advisor at senior level. What you'll be doing: • Owning and growing strategic customer relationships • Leading QBRs, service reviews, and account planning • Driving adoption across cyber, cloud, and connectivity (XDR, SIEM, SD-WAN, Azure, M365) • Managing renewals, commercials, and multi-year agreements • Collaborating with Pre-Sales and technical teams to close opportunities What they're looking for: • Proven experience in MSP, cyber security, or IT services • Strong track record of account growth and revenue delivery • Commercially sharp, consultative, and credible with senior stakeholders • Solid understanding of modern IT environments Why this role stands out: • Uncapped earning potential • PE-backed growth = real career progression • High-performance, collaborative culture • Strong technical delivery capability behind you If you're an Account Manager ready to step into a more strategic, growth-focused role-this is worth a conversation.
May 02, 2026
Full time
About the job We're working with a fast-growing, PE-backed Managed Services Provider that's scaling rapidly across the UK-and they're looking for an Account Manager to take ownership of a portfolio of key customers. This isn't a farming role. It's a high-impact growth position where you'll expand accounts, shape strategy, and act as a trusted advisor at senior level. What you'll be doing: • Owning and growing strategic customer relationships • Leading QBRs, service reviews, and account planning • Driving adoption across cyber, cloud, and connectivity (XDR, SIEM, SD-WAN, Azure, M365) • Managing renewals, commercials, and multi-year agreements • Collaborating with Pre-Sales and technical teams to close opportunities What they're looking for: • Proven experience in MSP, cyber security, or IT services • Strong track record of account growth and revenue delivery • Commercially sharp, consultative, and credible with senior stakeholders • Solid understanding of modern IT environments Why this role stands out: • Uncapped earning potential • PE-backed growth = real career progression • High-performance, collaborative culture • Strong technical delivery capability behind you If you're an Account Manager ready to step into a more strategic, growth-focused role-this is worth a conversation.
Job Description Contact Centre Customer Support Advisor (12 month maternity cover) £18,122 plus + brilliant rewards and recognition scheme 25 hours per week Medina Foodservice Isle of Wight At Medina Foodservice we are self-confessed produce fanatics! We have an incredible range of fresh and speciality produce from Britain and all over the world click apply for full job details
May 02, 2026
Full time
Job Description Contact Centre Customer Support Advisor (12 month maternity cover) £18,122 plus + brilliant rewards and recognition scheme 25 hours per week Medina Foodservice Isle of Wight At Medina Foodservice we are self-confessed produce fanatics! We have an incredible range of fresh and speciality produce from Britain and all over the world click apply for full job details
Customer Service Advisor Red Recruitment is recruiting Customer Service Advisors to join our client who administers and manages medical claims for UK corporate healthcare schemes. Located in central Bristol, this position contains many benefits as well as a generous salary from 27,000- 28,000 per annum. You will be responsible for coordinating member treatment plans, liaising with all members of the healthcare team and ensuring you provide appropriate medical information and access to required medical services. This is a role where good customer service skills are key, and you are not required to have any medical qualifications. Benefits and Package for a Customer Service Advisor: Salary: 27,000- 28,000 per annum Hours: 35 hours per week Contract Type: Permanent Location: Bristol City Centre Start date: ASAP On going training and professional enhancement opportunities Pension plan Key Responsibilities of a Customer Service Advisor: Obtaining medical evidence from providers to substantiate claims decision/treatment Answering any calls from clients, providers and specified members in relation to initial and/or ongoing claims Arranging care with the appropriate medical team/facility Ensuring treatment delivered is relevant and appropriate by monitoring ongoing treatment plans for members Dealing with queries in relation to clinical treatment or pre-authorisation requests Key Skills and Experience of a Customer Service Advisor: Previous experience within a claims background is desired, experience within the private medical insurance industry is advantageous High standard of customer service and ability to demonstrate customer led thinking is required Good knowledge of Microsoft packages Able to work well both independently and as part of a team A high degree of accuracy and attention to detail is required If you are interested in this position, please apply now! Red Recruitment (Agency)
May 02, 2026
Full time
Customer Service Advisor Red Recruitment is recruiting Customer Service Advisors to join our client who administers and manages medical claims for UK corporate healthcare schemes. Located in central Bristol, this position contains many benefits as well as a generous salary from 27,000- 28,000 per annum. You will be responsible for coordinating member treatment plans, liaising with all members of the healthcare team and ensuring you provide appropriate medical information and access to required medical services. This is a role where good customer service skills are key, and you are not required to have any medical qualifications. Benefits and Package for a Customer Service Advisor: Salary: 27,000- 28,000 per annum Hours: 35 hours per week Contract Type: Permanent Location: Bristol City Centre Start date: ASAP On going training and professional enhancement opportunities Pension plan Key Responsibilities of a Customer Service Advisor: Obtaining medical evidence from providers to substantiate claims decision/treatment Answering any calls from clients, providers and specified members in relation to initial and/or ongoing claims Arranging care with the appropriate medical team/facility Ensuring treatment delivered is relevant and appropriate by monitoring ongoing treatment plans for members Dealing with queries in relation to clinical treatment or pre-authorisation requests Key Skills and Experience of a Customer Service Advisor: Previous experience within a claims background is desired, experience within the private medical insurance industry is advantageous High standard of customer service and ability to demonstrate customer led thinking is required Good knowledge of Microsoft packages Able to work well both independently and as part of a team A high degree of accuracy and attention to detail is required If you are interested in this position, please apply now! Red Recruitment (Agency)
This is a Finance Business Partner job in a highly acquisitive services business in North Manchester, based in the office 3 days a week. This role is particularly strategic, and influential within the ongoing M&A (Mergers & Acquisition) strategy of a private equity backed buy and build platform. This role sits in the commercial finance team in a private equity backed buy and build services business. This business is well capitalised, and highly successful in the services space, having grown through organic and inorganic strategies and this role is the fulcrum of developing further on their strategy both M&A and otherwise. You will be involved in M&A appraisals pre and post deal, financial modelling, cashflow modelling, and ultimately be a key resource for the C suite, and investors and funders on the ongoing M&A journey, as well as for maximising commercial opportunities alongside the M&A growth story. Though this role is in industry, due to the volume and value of M&A opportunities in the pipeline you will have a significant experience base in M&A from a role at a leading practice, likely a top ten firm or boutique M&A advisory business. You may well now be in an M&A team within industry, or you may be a senior leader still in practice, but looking for your first move into industry. This is a particularly influential commercial finance role - highly involved in the ongoing strategy of the business and with the senior stakeholders in place. As such you will be remunerated both by a salary commensurate with your experience, a car allowance and yearly bonus. You will also have a genuine opportunity to shape strategy and be in a position of influence in a private equity success story with real involvement in the journey to a successful exit likely in 3-5 years. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
May 02, 2026
Full time
This is a Finance Business Partner job in a highly acquisitive services business in North Manchester, based in the office 3 days a week. This role is particularly strategic, and influential within the ongoing M&A (Mergers & Acquisition) strategy of a private equity backed buy and build platform. This role sits in the commercial finance team in a private equity backed buy and build services business. This business is well capitalised, and highly successful in the services space, having grown through organic and inorganic strategies and this role is the fulcrum of developing further on their strategy both M&A and otherwise. You will be involved in M&A appraisals pre and post deal, financial modelling, cashflow modelling, and ultimately be a key resource for the C suite, and investors and funders on the ongoing M&A journey, as well as for maximising commercial opportunities alongside the M&A growth story. Though this role is in industry, due to the volume and value of M&A opportunities in the pipeline you will have a significant experience base in M&A from a role at a leading practice, likely a top ten firm or boutique M&A advisory business. You may well now be in an M&A team within industry, or you may be a senior leader still in practice, but looking for your first move into industry. This is a particularly influential commercial finance role - highly involved in the ongoing strategy of the business and with the senior stakeholders in place. As such you will be remunerated both by a salary commensurate with your experience, a car allowance and yearly bonus. You will also have a genuine opportunity to shape strategy and be in a position of influence in a private equity success story with real involvement in the journey to a successful exit likely in 3-5 years. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
Do you have experience supporting learners in a library, learning resource centre, or educational environment? Or do you hold a qualification in Library Services, Education Support, Information Management, or a related field and want to build a meaningful career helping students succeed? If you're looking to move away from roles with limited impact, unclear progression, or routine customer service work, this is your opportunity to join a supportive and purpose-driven education environment where your work directly contributes to student achievement. Join our client and play a key role in providing high-quality learning resources, guidance, and support to students and staff across the College. What They Offer Salary: £14,971 per year (Full Time equivalent £24,619 per year) Contract Type: Fixed Term MAT Cover for One Year, Part Time - 22.5 hours per week (Mon, Weds, Thurs), 52 weeks per year Year-Round Employment: No unpaid breaks between contracts Outstanding Benefits Local Government Pension Scheme - a strong, secure foundation for your future Generous Holiday Entitlement - 30 days pro rata paid annual leave plus 8 pro rata paid bank holidays College closure and wellbeing days - including a 2-week pro rata paid Christmas closure Employee Assistance Programme - 24/7 confidential wellbeing, legal, and financial support Free On-Site Gyms - available across multiple campuses Lifestyle Discounts - savings on retail, technology, travel, and leisure Cycle-to-Work Scheme - save money while staying active Professional Development - ongoing training and career progression opportunities Additional Perks - discounted meals, hair & beauty services, and reduced attraction entry A stable role with benefits that support your life today and your future tomorrow. What You'll Do Provide front-line support in the Learning Resources Centre, assisting students and staff with accessing resources Support students in developing independent study skills, including research and digital literacy Manage and maintain library resources, including books, digital materials, and learning equipment Assist with the promotion and delivery of study support sessions and workshops Support the use of online learning platforms and digital systems Maintain accurate records of resource usage and student engagement Create a welcoming, inclusive, and productive study environment What You'll Bring Experience working in a library, educational, or customer-focused environment Strong communication and interpersonal skills, with a passion for supporting learners Good IT skills, including Microsoft Office and digital learning systems An organised and proactive approach, with attention to detail Why Choose This Path? Build a meaningful career in education support - without: Repetitive customer service roles with limited impact Unclear progression or lack of development opportunities Roles where you don't see the outcome of your work High-pressure environments with little work-life balance A role where you directly support student success, promote learning, and contribute to an inspiring educational environment. Make a move that truly pays off If you're ready for a rewarding and impactful role helping students access the tools they need to succeed, we'd love to hear from you. Closing Date: Sunday 10th May 2026 Vacancies may close early if sufficient applications have been received; therefore, we would encourage you to submit your application as soon as possible. Safer Recruitment Our client follows Safer Recruitment Guidance outlined by the Department for Education in 'Keeping Children Safe in Education'. This involves conducting enhanced DBS checks, including checks against the children's barred list, and other employment verifications, including an online presence review for shortlisted candidates. They embrace diversity, recognising the valuable perspectives, ideas, knowledge, and cultures individuals from different backgrounds bring. Committed to safeguarding, we expect all staff and volunteers to share this commitment. As a Disability Confident Employer, they pledge to interview all disabled applicants who meet the essential criteria for a job vacancy and assess them based on their abilities.
May 02, 2026
Contractor
Do you have experience supporting learners in a library, learning resource centre, or educational environment? Or do you hold a qualification in Library Services, Education Support, Information Management, or a related field and want to build a meaningful career helping students succeed? If you're looking to move away from roles with limited impact, unclear progression, or routine customer service work, this is your opportunity to join a supportive and purpose-driven education environment where your work directly contributes to student achievement. Join our client and play a key role in providing high-quality learning resources, guidance, and support to students and staff across the College. What They Offer Salary: £14,971 per year (Full Time equivalent £24,619 per year) Contract Type: Fixed Term MAT Cover for One Year, Part Time - 22.5 hours per week (Mon, Weds, Thurs), 52 weeks per year Year-Round Employment: No unpaid breaks between contracts Outstanding Benefits Local Government Pension Scheme - a strong, secure foundation for your future Generous Holiday Entitlement - 30 days pro rata paid annual leave plus 8 pro rata paid bank holidays College closure and wellbeing days - including a 2-week pro rata paid Christmas closure Employee Assistance Programme - 24/7 confidential wellbeing, legal, and financial support Free On-Site Gyms - available across multiple campuses Lifestyle Discounts - savings on retail, technology, travel, and leisure Cycle-to-Work Scheme - save money while staying active Professional Development - ongoing training and career progression opportunities Additional Perks - discounted meals, hair & beauty services, and reduced attraction entry A stable role with benefits that support your life today and your future tomorrow. What You'll Do Provide front-line support in the Learning Resources Centre, assisting students and staff with accessing resources Support students in developing independent study skills, including research and digital literacy Manage and maintain library resources, including books, digital materials, and learning equipment Assist with the promotion and delivery of study support sessions and workshops Support the use of online learning platforms and digital systems Maintain accurate records of resource usage and student engagement Create a welcoming, inclusive, and productive study environment What You'll Bring Experience working in a library, educational, or customer-focused environment Strong communication and interpersonal skills, with a passion for supporting learners Good IT skills, including Microsoft Office and digital learning systems An organised and proactive approach, with attention to detail Why Choose This Path? Build a meaningful career in education support - without: Repetitive customer service roles with limited impact Unclear progression or lack of development opportunities Roles where you don't see the outcome of your work High-pressure environments with little work-life balance A role where you directly support student success, promote learning, and contribute to an inspiring educational environment. Make a move that truly pays off If you're ready for a rewarding and impactful role helping students access the tools they need to succeed, we'd love to hear from you. Closing Date: Sunday 10th May 2026 Vacancies may close early if sufficient applications have been received; therefore, we would encourage you to submit your application as soon as possible. Safer Recruitment Our client follows Safer Recruitment Guidance outlined by the Department for Education in 'Keeping Children Safe in Education'. This involves conducting enhanced DBS checks, including checks against the children's barred list, and other employment verifications, including an online presence review for shortlisted candidates. They embrace diversity, recognising the valuable perspectives, ideas, knowledge, and cultures individuals from different backgrounds bring. Committed to safeguarding, we expect all staff and volunteers to share this commitment. As a Disability Confident Employer, they pledge to interview all disabled applicants who meet the essential criteria for a job vacancy and assess them based on their abilities.
Senior Payroll Advisor Cheshire Competitive Salary + Excellent Benefits Are you an experienced payroll professional with a strong background in umbrella, CIS, or contractor payroll? We're partnering with a highly respected contractor services provider seeking a Senior Payroll Advisor to join their growing payroll team click apply for full job details
May 02, 2026
Full time
Senior Payroll Advisor Cheshire Competitive Salary + Excellent Benefits Are you an experienced payroll professional with a strong background in umbrella, CIS, or contractor payroll? We're partnering with a highly respected contractor services provider seeking a Senior Payroll Advisor to join their growing payroll team click apply for full job details
Job Description Contact Centre Customer Support Advisor- 12 month Secondment £ 28,110 plus Bonus £1200 Per Annum+ brilliant rewards and recognition scheme Bicester -Fresh Direct This is a full-time role working 37.5hrs per week click apply for full job details
May 02, 2026
Full time
Job Description Contact Centre Customer Support Advisor- 12 month Secondment £ 28,110 plus Bonus £1200 Per Annum+ brilliant rewards and recognition scheme Bicester -Fresh Direct This is a full-time role working 37.5hrs per week click apply for full job details
"In this world nothing is certain but death and taxes. Benjamin Franklin Mixed Tax Supervisor Accountancy Practice Tax Compliance & Advisory Watford, Hertfordshire About the Role Sheridan Maine is working with a forward-thinking and growing accountancy and tax advisory firm in Watford to recruit a Mixed Tax Supervisor. This is a fantastic opportunity to join a modern practice that combines technical excellence with a collaborative, client-focused approach. The firm continues to expand its tax offering and is looking for someone who can support both compliance and advisory work across a varied client base. You will play a key role in delivering high-quality tax services, supporting senior team members, and helping to ensure an excellent client experience. Key Responsibilities of the Mixed Tax Supervisor: Prepare complex personal, partnership, trust, and corporate tax returns Review tax returns prepared by junior team members Support a range of tax compliance filings including P11D submissions,PSAs, ATED returns, Form 42 and EMI40 returns Manage a portfolio of clients, ensuring deadlines and obligations are met Liaise with clients to resolve queries and coordinate HMRC submissions Draft responses to HMRC correspondence and enquiry notices Support tax planning work including areas such as Capital allowances, HMRC clearances, R&D claims, Share schemes and SEIS/EIS investments (under supervision) Work closely with senior tax professionals to deliver advisory projects To be considered for this Mixed Tax Supervisor position, you will have/be: ATT, ACCA, or ACA qualified (or equivalent experience) Around 3+ years' experience in a tax-focused practice role Ideally part-qualified CTA or keen to work towards CTA (training support provided) Strong technical understanding of UK tax compliance Confident reviewing work and managing deadlines Good communication and client relationship skills Strong IT skills and attention to detail A collaborative team player with a proactive approach What's on Offer: Competitive salary and benefits package Exposure to a broad mix of compliance and advisory work Supportive, modern practice environment Clear opportunities for career progression If you're a tax professional looking to step into a varied and progressive supervisory role, we'd love to hear from you - please click on "apply" as soon as possible. You are required to be eligible to work in the UK full time without restriction. Due to the high volume of applications, it is not always possible to respond to unsuccessful applicants. Therefore, if we have not responded to your application within five days, please assume that on this occasion your application has not been successful.
May 02, 2026
Full time
"In this world nothing is certain but death and taxes. Benjamin Franklin Mixed Tax Supervisor Accountancy Practice Tax Compliance & Advisory Watford, Hertfordshire About the Role Sheridan Maine is working with a forward-thinking and growing accountancy and tax advisory firm in Watford to recruit a Mixed Tax Supervisor. This is a fantastic opportunity to join a modern practice that combines technical excellence with a collaborative, client-focused approach. The firm continues to expand its tax offering and is looking for someone who can support both compliance and advisory work across a varied client base. You will play a key role in delivering high-quality tax services, supporting senior team members, and helping to ensure an excellent client experience. Key Responsibilities of the Mixed Tax Supervisor: Prepare complex personal, partnership, trust, and corporate tax returns Review tax returns prepared by junior team members Support a range of tax compliance filings including P11D submissions,PSAs, ATED returns, Form 42 and EMI40 returns Manage a portfolio of clients, ensuring deadlines and obligations are met Liaise with clients to resolve queries and coordinate HMRC submissions Draft responses to HMRC correspondence and enquiry notices Support tax planning work including areas such as Capital allowances, HMRC clearances, R&D claims, Share schemes and SEIS/EIS investments (under supervision) Work closely with senior tax professionals to deliver advisory projects To be considered for this Mixed Tax Supervisor position, you will have/be: ATT, ACCA, or ACA qualified (or equivalent experience) Around 3+ years' experience in a tax-focused practice role Ideally part-qualified CTA or keen to work towards CTA (training support provided) Strong technical understanding of UK tax compliance Confident reviewing work and managing deadlines Good communication and client relationship skills Strong IT skills and attention to detail A collaborative team player with a proactive approach What's on Offer: Competitive salary and benefits package Exposure to a broad mix of compliance and advisory work Supportive, modern practice environment Clear opportunities for career progression If you're a tax professional looking to step into a varied and progressive supervisory role, we'd love to hear from you - please click on "apply" as soon as possible. You are required to be eligible to work in the UK full time without restriction. Due to the high volume of applications, it is not always possible to respond to unsuccessful applicants. Therefore, if we have not responded to your application within five days, please assume that on this occasion your application has not been successful.
Powered by Water, Driven by Purpose South West Water keeps the South West flowing with safe, reliable drinking water and wastewater services across some of the UK's most stunning landscapes. We're proud to be part of Pennon Group, a leader in the UK water sector, working towards a greener future. Our goals? As well as lowering our carbon footprint, we're working with partners to plant 300,000 trees, restore peatlands and supporting farmers and landowners to improve water quality and wildlife. Whether you're starting out or seeking a new challenge, our scale and ambition create opportunities for you to shape your own career. Ready to make a splash? Join our team today. We're looking for a Lead Finance Business Partner to join our Finance team providing dedicated support to our Wastewater Directorate . This is a high-impact role, working closely with senior operational leaders to help deliver performance, manage costs, and ensure delivery against business plans and budgets across wastewater services. As a trusted finance partner, you'll provide clear insight, robust challenge and forward-looking analysis to support both strategic and operational decision-making within the Wastewater Directorate. You'll play a key role in helping non-finance stakeholders understand financial performance and translate insight into action. Why join us? This is a full-time, permanent opportunity offering a competitive salary of £60,000-£70,000 , with real scope to influence decision-making within the Wastewater Directorate. You'll work on complex, meaningful challenges that support essential services and long-term investment, while having the autonomy to shape how finance adds value across the directorate. What you'll be doing: As Lead Finance Business Partner you will: Deliver accurate, timely and insightful management information for Wastewater leadership teams Support the preparation of wastewater budgets, forecasts and financial targets Produce clear monthly financial commentary for senior management and Executive leadership Provide ad-hoc financial analysis to support wastewater-related projects, investment decisions and improvement initiatives Translate complex financial data into clear, relevant insights for operational and non-finance stakeholders Act as a key finance advisor to help manage costs and drive improved financial and operational performance across wastewater services Ensure financial processes and controls are executed accurately and in line with company policies Work closely with the Financial Control team to support audit requirements and maintain high-quality accounting records What we're looking for: Essential: Qualified or part-qualified accountant (ACA, ACCA, CIMA or equivalent) Experience in a finance business partnering or commercial finance role Strong analytical and financial modelling skills Proven ability to influence and build trusted relationships with senior stakeholders Confident communicator who can explain finance clearly to non-finance audiences Desirable: Experience supporting operational, infrastructure or utilities-based functions (wastewater, water, engineering or asset-heavy environments advantageous) Advanced Excel skills and experience with business reporting tools Flexible and adaptable, with the ability to manage month-end pressures and occasional site or operational engagement What's in it for you? We know that the support and commitment of our staff is key to our success so you will receive the opportunity for ongoing development and training for a long-term career with us. In return, we offer an excellent range of benefits including: Generous holiday allowance plus bank holidays A discretionary Bonus Competitive Contributory Pension Share-save Scheme Various health benefits Wellbeing support programmes A range of Group Discounts Cycle to Work Scheme Financial support services And plenty more! Closing Date: 6th May 2026 We may close this vacancy early if we receive a high volume of applications. We encourage you to apply as soon as possible. Please note that the successful candidate will be subject to a mandatory DBS check as part of the onboarding process. Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness. Our core values, which are essential to our success, are: Be Rock Solid - Build trust and be trusted. Be the one we all look to and can depend on. Be You - We want you to bring your best everyday. Be yourself and make your mark in your individual way. Be the Future - Embrace change. Drive Progress. Own the challenge.
May 02, 2026
Full time
Powered by Water, Driven by Purpose South West Water keeps the South West flowing with safe, reliable drinking water and wastewater services across some of the UK's most stunning landscapes. We're proud to be part of Pennon Group, a leader in the UK water sector, working towards a greener future. Our goals? As well as lowering our carbon footprint, we're working with partners to plant 300,000 trees, restore peatlands and supporting farmers and landowners to improve water quality and wildlife. Whether you're starting out or seeking a new challenge, our scale and ambition create opportunities for you to shape your own career. Ready to make a splash? Join our team today. We're looking for a Lead Finance Business Partner to join our Finance team providing dedicated support to our Wastewater Directorate . This is a high-impact role, working closely with senior operational leaders to help deliver performance, manage costs, and ensure delivery against business plans and budgets across wastewater services. As a trusted finance partner, you'll provide clear insight, robust challenge and forward-looking analysis to support both strategic and operational decision-making within the Wastewater Directorate. You'll play a key role in helping non-finance stakeholders understand financial performance and translate insight into action. Why join us? This is a full-time, permanent opportunity offering a competitive salary of £60,000-£70,000 , with real scope to influence decision-making within the Wastewater Directorate. You'll work on complex, meaningful challenges that support essential services and long-term investment, while having the autonomy to shape how finance adds value across the directorate. What you'll be doing: As Lead Finance Business Partner you will: Deliver accurate, timely and insightful management information for Wastewater leadership teams Support the preparation of wastewater budgets, forecasts and financial targets Produce clear monthly financial commentary for senior management and Executive leadership Provide ad-hoc financial analysis to support wastewater-related projects, investment decisions and improvement initiatives Translate complex financial data into clear, relevant insights for operational and non-finance stakeholders Act as a key finance advisor to help manage costs and drive improved financial and operational performance across wastewater services Ensure financial processes and controls are executed accurately and in line with company policies Work closely with the Financial Control team to support audit requirements and maintain high-quality accounting records What we're looking for: Essential: Qualified or part-qualified accountant (ACA, ACCA, CIMA or equivalent) Experience in a finance business partnering or commercial finance role Strong analytical and financial modelling skills Proven ability to influence and build trusted relationships with senior stakeholders Confident communicator who can explain finance clearly to non-finance audiences Desirable: Experience supporting operational, infrastructure or utilities-based functions (wastewater, water, engineering or asset-heavy environments advantageous) Advanced Excel skills and experience with business reporting tools Flexible and adaptable, with the ability to manage month-end pressures and occasional site or operational engagement What's in it for you? We know that the support and commitment of our staff is key to our success so you will receive the opportunity for ongoing development and training for a long-term career with us. In return, we offer an excellent range of benefits including: Generous holiday allowance plus bank holidays A discretionary Bonus Competitive Contributory Pension Share-save Scheme Various health benefits Wellbeing support programmes A range of Group Discounts Cycle to Work Scheme Financial support services And plenty more! Closing Date: 6th May 2026 We may close this vacancy early if we receive a high volume of applications. We encourage you to apply as soon as possible. Please note that the successful candidate will be subject to a mandatory DBS check as part of the onboarding process. Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness. Our core values, which are essential to our success, are: Be Rock Solid - Build trust and be trusted. Be the one we all look to and can depend on. Be You - We want you to bring your best everyday. Be yourself and make your mark in your individual way. Be the Future - Embrace change. Drive Progress. Own the challenge.
The Case Manager will be responsible over the long term for delivering outcomes, to achieve behaviour change with each service user. Responsibilities Interagency work Work to embed the Case Manager role into multi-agency responses to domestic abuse in the area. Effective understanding and implementation of institutional advocacy by pro- socially challenging partner agencies, acknowledging best practice and striving for change to benefit the individual, the service and the sector. Support other professionals in responding to service users in a way that is coterminous with the aims and ethos of the Drive Project. Working closing with other professionals to ensure that risk management and safeguarding duties are effectively met. Develop and maintain effective partnership working with statutory, private and voluntary agencies to address the issue of domestic abuse. Represent the service at operational multi-agency meetings, feeding back initiatives and outcomes to the team and contribute to the evaluation of the quality of activities these services offer. Provide a single point of proactive and regular contact for a range of professionals involved in the case of the service user. Be flexible and willing to work in all types of environments. Case management Comply with child protection and information sharing policies, ensuring that service users and colleagues understand and comply with the service's safeguarding framework. Manage a case load focusing on high risk perpetrators of domestic abuse to provide an assertive, medium to long term service, based on thorough assessment and individual support planning that adopts the principles of both 'Support (change) or/and Disrupt (continued offending) concept. Contribute to regular service reviews which include monitoring data, evaluations, intake and output policy, and practice and work load reviews for the whole service. Attend monthly case management meeting with the Service Manager . Attend clinical supervision. Take appropriate steps to protect where there is an imminent risk to another person. Recording and administration Ensure that case files and records are accurate and complete, and are kept and in compliance with Data Protection Act requirements. To enter all the required information into the Drive project electronic case management system to enable tracking of service user change, multi-agency working and risk management. Weekly maintenance and accurate and secure audit trail of all relevant communication. Comply with the data protection and information sharing protocols that Drive has agreed to. Direct work with service users Maintain a proactive response to service users, continuously providing positive options for behaviour change throughout the service users time in the Drive project Use combination of motivational work, relationship building and a broad range of therapeutic skills to engage service users to addressing their abusive behaviour Motivate and support service users to address the broad range of needs that may contribute to the risk that they pose to others or act as barrier for them in addressing that risk. e.g. housing, substance use etc. To ensure that service users understand that the community and Drive project will ensure that they are accountable for continued use of abuse and abusive behaviour towards others Ensure that there is a consistent delivery of services to the identified perpetrators of domestic abuse, including comprehensive risk assessment, support planning, referrals to other agencies and MARACs. Develop strategies that will disrupt the continued risk posed by service users Undertake assessment of risk, needs and attitudes to inform the individual service user's intervention plan Ensure that risk assessment and risk management procedures are followed at all times. Respect and value the diversity of the community in which the service works in, providing a service that recognises the diverse needs of service users and their families. Work closely with the IDVAs' supporting the partners, ex-partners and new partners, and family members of service users in management risk and developing intervention plans, as set out in the Drive Manual. The welfare and safety of children and young people is paramount, considered in every aspect of your work, address parenting needs where appropriate and taking action to safeguard children. General Remain up-to-date and compliant with all relevant legislation connected to your work, including organisational procedures, policies and professional codes of conduct and practice guidance, in order to uphold standards of best practice. Represent the service at local events; deliver training and presentations as required. Feed into the learning process via the Service to improve services to perpetrators of domestic abuse ensuring that the experiences of service users and other agencies inform this process. Be confident to evidence reflective practice in all aspects of work, sharing learning and Be committed to reviewing individual and team practice and undertake regular training. Act with integrity and respect when interacting with service users, employees, agencies and individuals. Competent in defensible decision making, recording and being held accountable Show initiative in tackling issues within the service and in relation to other agencies. Act as a champion for the implementation of the pilot programme in your area Hold a full driving license, have access to a car and be able to travel across the pilot area as required. Partake in evening and weekend work as required. Person Specification Experience: Essential Direct work with vulnerable service users Working within a public protection/ safeguarding multi-agency setting .e.g. Child protection, vulnerable adults, MARAC, MAPPA. In managing safeguarding issues and procedures. Writing and presenting information formally and informally, to a range of audiences. Working within legislative frameworks and using this application to develop, influence and encourage partnership working. Working within conflict management continuum. Evidence of keeping reliable and timely reporting and meeting deadlines Experience: Desirable Work with victims and or perpetrators of domestic abuse. Work with service users with complex needs and/or challenging behaviour. Working with service users with diagnosed mental health issues Working with service users with substance misuse Work with young people aged 16-25 years. Of using pro-social modelling and motivational interviewing in practice. Knowledge and Understanding: Have an excellent understanding of domestic abuse, including the impact on victims and their children, and the legal and practical remedies available. An understanding of public protection arrangements, the provision of policing, child protection, health and social care, housing support and of multi-agency/partnership working. Have a good knowledge of effective ways of working/engaging with perpetrators of domestic abuse. Have a thorough understanding of Idva work including risk assessment, risk management and comprehensive safety planning. Have theoretical and procedural knowledge of other services involved in the response to domestic abuse. Understand multi-agency partnerships in relation to domestic abuse. An understanding of the Marac process at an operational level; Understanding of the child protection system. Skills: Ability and willingness to work independently and as part of a team. Good relationship management with regard to multi-agency work that incorporates sensitivity, responsiveness and attention to the promotion of congruent and effective partnership working. IT skills, including use of Microsoft Office. Hold a relevant degree, a vocational qualification or equivalent experience. Support and guide your service users, and have excellent advisory, negotiation & persuasive skills. Empathy Have excellent conflict and crisis management skills and the ability to deal with stressful and difficult situations. Have excellent interpersonal skills. Ability to lead and facilitate discussions to achieve a positive outcome. Excellent networking skills and the ability to develop strong working relationships with other agencies. Reflection and self-awareness. Attributes: Have confidence in their own ability to make decisions. An ability to work collaboratively as part of a team; whilst also having the initiative to work independently as necessary: Excellent communication skills (both written and oral). Belief in perpetrator behaviour change. A comprehensive understanding of risk. Range of experience in domestic abuse sector. Capacity to manage raw emotions including conflict, challenge and trauma. Proactive and self-motivated.
May 02, 2026
Full time
The Case Manager will be responsible over the long term for delivering outcomes, to achieve behaviour change with each service user. Responsibilities Interagency work Work to embed the Case Manager role into multi-agency responses to domestic abuse in the area. Effective understanding and implementation of institutional advocacy by pro- socially challenging partner agencies, acknowledging best practice and striving for change to benefit the individual, the service and the sector. Support other professionals in responding to service users in a way that is coterminous with the aims and ethos of the Drive Project. Working closing with other professionals to ensure that risk management and safeguarding duties are effectively met. Develop and maintain effective partnership working with statutory, private and voluntary agencies to address the issue of domestic abuse. Represent the service at operational multi-agency meetings, feeding back initiatives and outcomes to the team and contribute to the evaluation of the quality of activities these services offer. Provide a single point of proactive and regular contact for a range of professionals involved in the case of the service user. Be flexible and willing to work in all types of environments. Case management Comply with child protection and information sharing policies, ensuring that service users and colleagues understand and comply with the service's safeguarding framework. Manage a case load focusing on high risk perpetrators of domestic abuse to provide an assertive, medium to long term service, based on thorough assessment and individual support planning that adopts the principles of both 'Support (change) or/and Disrupt (continued offending) concept. Contribute to regular service reviews which include monitoring data, evaluations, intake and output policy, and practice and work load reviews for the whole service. Attend monthly case management meeting with the Service Manager . Attend clinical supervision. Take appropriate steps to protect where there is an imminent risk to another person. Recording and administration Ensure that case files and records are accurate and complete, and are kept and in compliance with Data Protection Act requirements. To enter all the required information into the Drive project electronic case management system to enable tracking of service user change, multi-agency working and risk management. Weekly maintenance and accurate and secure audit trail of all relevant communication. Comply with the data protection and information sharing protocols that Drive has agreed to. Direct work with service users Maintain a proactive response to service users, continuously providing positive options for behaviour change throughout the service users time in the Drive project Use combination of motivational work, relationship building and a broad range of therapeutic skills to engage service users to addressing their abusive behaviour Motivate and support service users to address the broad range of needs that may contribute to the risk that they pose to others or act as barrier for them in addressing that risk. e.g. housing, substance use etc. To ensure that service users understand that the community and Drive project will ensure that they are accountable for continued use of abuse and abusive behaviour towards others Ensure that there is a consistent delivery of services to the identified perpetrators of domestic abuse, including comprehensive risk assessment, support planning, referrals to other agencies and MARACs. Develop strategies that will disrupt the continued risk posed by service users Undertake assessment of risk, needs and attitudes to inform the individual service user's intervention plan Ensure that risk assessment and risk management procedures are followed at all times. Respect and value the diversity of the community in which the service works in, providing a service that recognises the diverse needs of service users and their families. Work closely with the IDVAs' supporting the partners, ex-partners and new partners, and family members of service users in management risk and developing intervention plans, as set out in the Drive Manual. The welfare and safety of children and young people is paramount, considered in every aspect of your work, address parenting needs where appropriate and taking action to safeguard children. General Remain up-to-date and compliant with all relevant legislation connected to your work, including organisational procedures, policies and professional codes of conduct and practice guidance, in order to uphold standards of best practice. Represent the service at local events; deliver training and presentations as required. Feed into the learning process via the Service to improve services to perpetrators of domestic abuse ensuring that the experiences of service users and other agencies inform this process. Be confident to evidence reflective practice in all aspects of work, sharing learning and Be committed to reviewing individual and team practice and undertake regular training. Act with integrity and respect when interacting with service users, employees, agencies and individuals. Competent in defensible decision making, recording and being held accountable Show initiative in tackling issues within the service and in relation to other agencies. Act as a champion for the implementation of the pilot programme in your area Hold a full driving license, have access to a car and be able to travel across the pilot area as required. Partake in evening and weekend work as required. Person Specification Experience: Essential Direct work with vulnerable service users Working within a public protection/ safeguarding multi-agency setting .e.g. Child protection, vulnerable adults, MARAC, MAPPA. In managing safeguarding issues and procedures. Writing and presenting information formally and informally, to a range of audiences. Working within legislative frameworks and using this application to develop, influence and encourage partnership working. Working within conflict management continuum. Evidence of keeping reliable and timely reporting and meeting deadlines Experience: Desirable Work with victims and or perpetrators of domestic abuse. Work with service users with complex needs and/or challenging behaviour. Working with service users with diagnosed mental health issues Working with service users with substance misuse Work with young people aged 16-25 years. Of using pro-social modelling and motivational interviewing in practice. Knowledge and Understanding: Have an excellent understanding of domestic abuse, including the impact on victims and their children, and the legal and practical remedies available. An understanding of public protection arrangements, the provision of policing, child protection, health and social care, housing support and of multi-agency/partnership working. Have a good knowledge of effective ways of working/engaging with perpetrators of domestic abuse. Have a thorough understanding of Idva work including risk assessment, risk management and comprehensive safety planning. Have theoretical and procedural knowledge of other services involved in the response to domestic abuse. Understand multi-agency partnerships in relation to domestic abuse. An understanding of the Marac process at an operational level; Understanding of the child protection system. Skills: Ability and willingness to work independently and as part of a team. Good relationship management with regard to multi-agency work that incorporates sensitivity, responsiveness and attention to the promotion of congruent and effective partnership working. IT skills, including use of Microsoft Office. Hold a relevant degree, a vocational qualification or equivalent experience. Support and guide your service users, and have excellent advisory, negotiation & persuasive skills. Empathy Have excellent conflict and crisis management skills and the ability to deal with stressful and difficult situations. Have excellent interpersonal skills. Ability to lead and facilitate discussions to achieve a positive outcome. Excellent networking skills and the ability to develop strong working relationships with other agencies. Reflection and self-awareness. Attributes: Have confidence in their own ability to make decisions. An ability to work collaboratively as part of a team; whilst also having the initiative to work independently as necessary: Excellent communication skills (both written and oral). Belief in perpetrator behaviour change. A comprehensive understanding of risk. Range of experience in domestic abuse sector. Capacity to manage raw emotions including conflict, challenge and trauma. Proactive and self-motivated.
Kings Permanent Recruitment Ltd
Newport, Isle of Wight
Estate Agent Branch Manager Are you a Branch Manager wanting more or are you a high performing Assistant Branch Manager, Sales Manager or strong Lister wanting to progress with your career? Are you a DYNAMIC and INSPIRATIONAL leader of people? On target earnings on offer of £45,000. Also being offered is a basic salary of £29,000. In addition you will have the option of a company car or a £4,000 car allowance. 2 Saturdays on then 1 off. Estate Agent Branch Manager This is a role for an enthusiastic, skilled and charismatic Estate Agent seeking a responsible and well paid role with a dynamic and growing business, where success, commitment and hard work is both recognised and rewarded - an excellent salary package awaits you if you match the description. Estate Agent Branch Manager From winning new business to motivating and getting the best out of your team, you will be expected to lead by example and must be professional in your approach to every aspect of the process of selling homes. Estate Agent Branch Manager A minimum of 5 years experience in the Estate Agency industry is required and must include practical experience in valuations and instruction gaining. This is a great role to develop your management skills and help you move upwards on the career ladder. Estate Agent Branch Manager Basic salary £29,000 plus £4,000 car allowance or company car with on target earnings of £45,000. 2 Saturdays on then 1 off. Kings Permanent Recruitment for Estate Agents hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn.
May 02, 2026
Full time
Estate Agent Branch Manager Are you a Branch Manager wanting more or are you a high performing Assistant Branch Manager, Sales Manager or strong Lister wanting to progress with your career? Are you a DYNAMIC and INSPIRATIONAL leader of people? On target earnings on offer of £45,000. Also being offered is a basic salary of £29,000. In addition you will have the option of a company car or a £4,000 car allowance. 2 Saturdays on then 1 off. Estate Agent Branch Manager This is a role for an enthusiastic, skilled and charismatic Estate Agent seeking a responsible and well paid role with a dynamic and growing business, where success, commitment and hard work is both recognised and rewarded - an excellent salary package awaits you if you match the description. Estate Agent Branch Manager From winning new business to motivating and getting the best out of your team, you will be expected to lead by example and must be professional in your approach to every aspect of the process of selling homes. Estate Agent Branch Manager A minimum of 5 years experience in the Estate Agency industry is required and must include practical experience in valuations and instruction gaining. This is a great role to develop your management skills and help you move upwards on the career ladder. Estate Agent Branch Manager Basic salary £29,000 plus £4,000 car allowance or company car with on target earnings of £45,000. 2 Saturdays on then 1 off. Kings Permanent Recruitment for Estate Agents hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn.
Bristol Are you leaving the UK Armed Forces and wanting to remain within Defence? MBDA has the perfect opportunity for you within our Military Transition Scheme (MTS). This scheme is for those that are in the final 12 months of Service. The scheme starts in September 2026, and you will need to still be serving for the duration of the Scheme. Your final day in service cannot be any sooner than the end of December 2026. Location: Stevenage, Bristol, Bolton We also have a Field Service Engineer role onsite in Portsmouth available The opportunity: The MTS is an 8 or 12 week work placement programme which aims to support your transition into the civilian workplace. At MBDA, we recognise that Service personnel have outstanding experience, transferable skills and core values that complement and add significant value to our business. MBDA is a leading defence company that develops and manufactures advanced missile systems and related technologies for the UK and its allies. We design, produce, and support a wide range of precision-guided weapons used across land, sea, and air platforms. We realise that you may not have experience in the Missile/Weapon Systems sector, rather we are looking for candidates with drive and potential. We need passionate people to expand and diversify our dedicated teams across the business. Areas include - Engineering Projects & Programmes Operations / Manufacturing Procurement & Supply Chain Corporate & Central Support What we can offer: In-depth work experience:Participants will have the opportunity to leverage their skills and gain sector experience by undertaking a role within one of our existing teams. Networking:Participants will have the opportunity to 'shadow' key business people and also attend regular networking events. Mentors:Participants will each be assigned a mentor to support them throughout their placement, commencing directly after acceptance on to the programme Setting up for success: Participants will have access to all internal department managers and job roles to be able to discuss opportunities and to understand how their skills align Our goal is to provide you with a platform on which to highlight your abilities and transferable skills which could result in a permanent job offer at the end of the scheme. How to apply : The scheme will be open for applications from March 2026 - May 2026. To be eligible to apply, you must be a in HM Forces and in the last 12 months of your service (and be able to complete the placement whilst in your Resettlement period). The placements will be unpaid and you will need to consider the implications of any travel & accommodation costs to be able to attend the locations listed above. Please contact your resettlement advisor to understand what, if any allowances you will be eligible to access. Please apply with CV and Covering letter, if you are selected for interview you will be contacted by the end of May 2026. All successful applicants to the scheme will be informed by the end of August 2026 at the latest. Placements will commence in September 2026 Please Note: Should you be successful, written approval from your current manager to undertake the scheme will be required. Although this scheme doesn't guarantee full time employment at the end, our goal is to provide you with a platform on which to highlight your abilities and transferable skills. Our company: Service doesn't stop, it changes with MBDA at your side. MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.
May 02, 2026
Full time
Bristol Are you leaving the UK Armed Forces and wanting to remain within Defence? MBDA has the perfect opportunity for you within our Military Transition Scheme (MTS). This scheme is for those that are in the final 12 months of Service. The scheme starts in September 2026, and you will need to still be serving for the duration of the Scheme. Your final day in service cannot be any sooner than the end of December 2026. Location: Stevenage, Bristol, Bolton We also have a Field Service Engineer role onsite in Portsmouth available The opportunity: The MTS is an 8 or 12 week work placement programme which aims to support your transition into the civilian workplace. At MBDA, we recognise that Service personnel have outstanding experience, transferable skills and core values that complement and add significant value to our business. MBDA is a leading defence company that develops and manufactures advanced missile systems and related technologies for the UK and its allies. We design, produce, and support a wide range of precision-guided weapons used across land, sea, and air platforms. We realise that you may not have experience in the Missile/Weapon Systems sector, rather we are looking for candidates with drive and potential. We need passionate people to expand and diversify our dedicated teams across the business. Areas include - Engineering Projects & Programmes Operations / Manufacturing Procurement & Supply Chain Corporate & Central Support What we can offer: In-depth work experience:Participants will have the opportunity to leverage their skills and gain sector experience by undertaking a role within one of our existing teams. Networking:Participants will have the opportunity to 'shadow' key business people and also attend regular networking events. Mentors:Participants will each be assigned a mentor to support them throughout their placement, commencing directly after acceptance on to the programme Setting up for success: Participants will have access to all internal department managers and job roles to be able to discuss opportunities and to understand how their skills align Our goal is to provide you with a platform on which to highlight your abilities and transferable skills which could result in a permanent job offer at the end of the scheme. How to apply : The scheme will be open for applications from March 2026 - May 2026. To be eligible to apply, you must be a in HM Forces and in the last 12 months of your service (and be able to complete the placement whilst in your Resettlement period). The placements will be unpaid and you will need to consider the implications of any travel & accommodation costs to be able to attend the locations listed above. Please contact your resettlement advisor to understand what, if any allowances you will be eligible to access. Please apply with CV and Covering letter, if you are selected for interview you will be contacted by the end of May 2026. All successful applicants to the scheme will be informed by the end of August 2026 at the latest. Placements will commence in September 2026 Please Note: Should you be successful, written approval from your current manager to undertake the scheme will be required. Although this scheme doesn't guarantee full time employment at the end, our goal is to provide you with a platform on which to highlight your abilities and transferable skills. Our company: Service doesn't stop, it changes with MBDA at your side. MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.
Contact Centre Manager, Call Centre Manager, Fleet and automotive, Bolton, Monday to Friday 40 hours per week, £35-40k must have own transport Are you an experienced contact centre or customer service leader who knows how to keep a busy operation running smoothly? We are looking for a Fleet Contact Centre Manager to join a fleet management business in Bolton. This is a hands-on leadership role where you will help shape, support and build a team that delivers an outstanding customer experience every day. As Fleet Contact Centre Manager, you will work closely with the Fleet Operations Manager, making sure customer requirements, service levels and KPIs are met. You will support the day-to-day running of the contact centre, lead the team when required, make confident frontline decisions and keep customers fully updated on vehicle repairs, breakdowns, replacement vehicles and supplier progress. What you'll be doing as Fleet Contact Centre Manager: Ensuring inbound calls are handled within agreed KPIs and service levels Prioritising workflow across the team to maximise efficiency, productivity and quality Supporting, motivating and developing call centre advisors Acting as a key contact for customers, suppliers and the management team during contact centre operating hours Making accurate frontline decisions around vehicle placement, breakdowns, replacement vehicles and cost control Chasing suppliers to ensure jobs are completed on time and VOR remains within KPI Keeping customers updated on the status of repairs and responding to queries in a timely, professional way Generating and distributing daily reports Supporting the Fleet Operations Manager with training new starters and updating the team on procedure or system changes Ensuring warranty items are issued to the correct suppliers within agreed timescales Maintaining accurate system notes and call records Assisting with rota cover and making sure the contact centre has the right level of support at all times Helping to deal with complaints, difficult situations and service issues Identifying simpler, better and more cost-effective ways of working Taking part in management meetings to improve processes and service delivery What we're looking for: Previous experience in a customer-focused service environment Experience within fleet, automotive, vehicle repair, breakdown, logistics or a similar fast-paced service setting would be ideal Previous supervisory or team leadership experience would be helpful, but this is not essential Good IT skills, with Kerridge or R2C experience being an advantage The confidence to make decisions in the absence of the Fleet Operations Manager Strong communication skills, both written and verbal Good attention to detail and the ability to keep accurate records A calm, professional approach when dealing with customers, suppliers and internal teams The ability to manage priorities, support a team and keep service levels on track Knowledge of vehicle parts would be beneficial This Fleet Contact Centre Manager role would suit someone who enjoys being at the centre of a busy service operation, where no two days are quite the same. You'll need to be organised, confident and customer-focused, with the ability to keep people, processes and suppliers moving in the right direction. If you are ready to step into a Fleet Contact Centre Manager position where you can lead from the front, improve service delivery and help build a high-performing team, we would love to hear from you.
May 02, 2026
Full time
Contact Centre Manager, Call Centre Manager, Fleet and automotive, Bolton, Monday to Friday 40 hours per week, £35-40k must have own transport Are you an experienced contact centre or customer service leader who knows how to keep a busy operation running smoothly? We are looking for a Fleet Contact Centre Manager to join a fleet management business in Bolton. This is a hands-on leadership role where you will help shape, support and build a team that delivers an outstanding customer experience every day. As Fleet Contact Centre Manager, you will work closely with the Fleet Operations Manager, making sure customer requirements, service levels and KPIs are met. You will support the day-to-day running of the contact centre, lead the team when required, make confident frontline decisions and keep customers fully updated on vehicle repairs, breakdowns, replacement vehicles and supplier progress. What you'll be doing as Fleet Contact Centre Manager: Ensuring inbound calls are handled within agreed KPIs and service levels Prioritising workflow across the team to maximise efficiency, productivity and quality Supporting, motivating and developing call centre advisors Acting as a key contact for customers, suppliers and the management team during contact centre operating hours Making accurate frontline decisions around vehicle placement, breakdowns, replacement vehicles and cost control Chasing suppliers to ensure jobs are completed on time and VOR remains within KPI Keeping customers updated on the status of repairs and responding to queries in a timely, professional way Generating and distributing daily reports Supporting the Fleet Operations Manager with training new starters and updating the team on procedure or system changes Ensuring warranty items are issued to the correct suppliers within agreed timescales Maintaining accurate system notes and call records Assisting with rota cover and making sure the contact centre has the right level of support at all times Helping to deal with complaints, difficult situations and service issues Identifying simpler, better and more cost-effective ways of working Taking part in management meetings to improve processes and service delivery What we're looking for: Previous experience in a customer-focused service environment Experience within fleet, automotive, vehicle repair, breakdown, logistics or a similar fast-paced service setting would be ideal Previous supervisory or team leadership experience would be helpful, but this is not essential Good IT skills, with Kerridge or R2C experience being an advantage The confidence to make decisions in the absence of the Fleet Operations Manager Strong communication skills, both written and verbal Good attention to detail and the ability to keep accurate records A calm, professional approach when dealing with customers, suppliers and internal teams The ability to manage priorities, support a team and keep service levels on track Knowledge of vehicle parts would be beneficial This Fleet Contact Centre Manager role would suit someone who enjoys being at the centre of a busy service operation, where no two days are quite the same. You'll need to be organised, confident and customer-focused, with the ability to keep people, processes and suppliers moving in the right direction. If you are ready to step into a Fleet Contact Centre Manager position where you can lead from the front, improve service delivery and help build a high-performing team, we would love to hear from you.
Your new company A leading global property and construction consultancy is seeking a talented professional to join it's Nottingham team. Known for delivering high-quality advisory, project management, and cost management services, the organisation supports major programmes across commercial, public sector, infrastructure, and microenvironmental projects. Operating with a strong reputation for integrity, collaboration, and technical excellence, the consultancy prides itself on empowering its people, encouraging professional growth, and fostering a supportive, inclusive culture. The Nottingham office plays a key role in shaping complex, high-value projects across the Midlands, offering the successful candidate the chance to work alongside respected industry specialists. Your new role A respected, property and construction consultancy is seeking a Senior Building Surveyor to join its established Nottingham team. The organisation is known for delivering expert advisory, technical, and project-led services across commercial, public sector, and microenvironmental portfolios. Working as part of a collaborative and highly skilled surveying team, the successful candidate will support a diverse range of instructions including technical due diligence, condition surveys, defect analysis, planned maintenance, contract administration, and refurbishment projects. The role offers exposure to both professional and project-based work, with the opportunity to contribute to high-profile schemes across the Midlands. What you'll need to succeed The consultancy is looking for an individual with strong technical capability, excellent communication skills, and a proactive approach to client service. Someone who enjoys problem-solvers, takes pride in delivering high-quality work, and thrives in a supportive environment will be well suited to the team. What you'll get in return You will receive a competitive basic salary, along with competitive benefits and pension. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
May 02, 2026
Full time
Your new company A leading global property and construction consultancy is seeking a talented professional to join it's Nottingham team. Known for delivering high-quality advisory, project management, and cost management services, the organisation supports major programmes across commercial, public sector, infrastructure, and microenvironmental projects. Operating with a strong reputation for integrity, collaboration, and technical excellence, the consultancy prides itself on empowering its people, encouraging professional growth, and fostering a supportive, inclusive culture. The Nottingham office plays a key role in shaping complex, high-value projects across the Midlands, offering the successful candidate the chance to work alongside respected industry specialists. Your new role A respected, property and construction consultancy is seeking a Senior Building Surveyor to join its established Nottingham team. The organisation is known for delivering expert advisory, technical, and project-led services across commercial, public sector, and microenvironmental portfolios. Working as part of a collaborative and highly skilled surveying team, the successful candidate will support a diverse range of instructions including technical due diligence, condition surveys, defect analysis, planned maintenance, contract administration, and refurbishment projects. The role offers exposure to both professional and project-based work, with the opportunity to contribute to high-profile schemes across the Midlands. What you'll need to succeed The consultancy is looking for an individual with strong technical capability, excellent communication skills, and a proactive approach to client service. Someone who enjoys problem-solvers, takes pride in delivering high-quality work, and thrives in a supportive environment will be well suited to the team. What you'll get in return You will receive a competitive basic salary, along with competitive benefits and pension. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Location: Portsmouth (hybrid - minimum 2 days per week in the office) Salary : Competitive, depending on experience Role type : Full-time, permanent About the Role We are looking for an experienced Central Finance Manager to play a key leadership role within our growing finance function. This position is ideal for someone who enjoys owning financial reporting end-to-end, setting high standards, developing people, and ensuring that management information is accurate, consistent, and genuinely useful for decision-making. You will lead and support a team of Management Accountants, take ownership of monthly reporting across multiple entities, and act as a senior point of judgement within the finance function. The role also includes the opportunity to support targeted performance improvement activity where additional focus is required. What You'll Be Responsible For Financial Reporting & Control Own the monthly management reporting cycle across a multi-entity structure. Ensure reporting is accurate, timely, consistent, and well-presented. Review and quality-check outputs before senior review. Maintain strong financial controls, reconciliations, and documentation. Leadership & Team Development Lead, mentor, and develop Management Accountants and Assistant Management Accountants. Act as a senior escalation point for technical or judgement-based questions. Support the team in moving beyond reporting numbers to explaining performance drivers and trends. Process & Continuous Improvement Own reporting timetables and delivery discipline. Improve efficiency, clarity, and consistency of finance processes. Work with internal teams and external providers to ensure high-quality outputs. Audit & Stakeholder Support Coordinate information requests related to statutory reporting and audits. Act as a key finance contact for stakeholders, providing clear, reliable information. Ensure finance outputs remain audit-ready throughout the year. Performance Improvement Support Where required, support short, well-defined improvement initiatives for specific business areas. Use financial insight to help identify root causes and improvement actions. Track progress and embed improvements before returning focus fully to BAU delivery. (This element of the role is selective and time-bound - not continuous change management.) What We're Looking For Essential Strong experience in management accounting within a multi-entity or professional services environment. Confident ownership of month-end reporting and financial control. Proven people leadership and coaching experience. Solid technical accounting knowledge and sound judgement. Ability to prioritise effectively and stay calm under pressure. Desirable Practice or audit background. Experience supporting business improvement or stabilisation initiatives. Exposure to outsourced finance or shared-service environments. Confident with Xero ecosystem. Why Join Us A senior, visible role with real ownership and influence. Opportunity to shape how financial reporting operates at scale. Exposure to a broad, diverse group structure. Clear progression opportunities for the right individual. A culture that values high standards, pragmatism, and continuous improvement. We are TC Group, the fastest-growing top 20 accountancy firm in the UK. We're business advisors and accountants, with over 30 years of experience we've honed our skills and developed our service offering to deliver a much wider range of bespoke support and advice to ambitious business owners and their businesses. TC Group is growing and changing at quite a pace! We're an ambitious group of people with the same aim - to create a consistent, high-quality experience for our clients. Like us, our client list is growing - we're supporting more and more of the UK's ambitious business owners, SME's and large Corporations and it's a real team effort. We're helping them make courageous decisions to grow their businesses. We always seek the best talent, looking for individuals who are technically brilliant, solution-focused and continually strive to be the best in class. Each member of our team plays an integral part in creating the unique feel and culture of our business, which in turn helps us continue to grow, develop and evolve. We are an equal opportunity employer and welcome candidates from all backgrounds.
May 02, 2026
Full time
Location: Portsmouth (hybrid - minimum 2 days per week in the office) Salary : Competitive, depending on experience Role type : Full-time, permanent About the Role We are looking for an experienced Central Finance Manager to play a key leadership role within our growing finance function. This position is ideal for someone who enjoys owning financial reporting end-to-end, setting high standards, developing people, and ensuring that management information is accurate, consistent, and genuinely useful for decision-making. You will lead and support a team of Management Accountants, take ownership of monthly reporting across multiple entities, and act as a senior point of judgement within the finance function. The role also includes the opportunity to support targeted performance improvement activity where additional focus is required. What You'll Be Responsible For Financial Reporting & Control Own the monthly management reporting cycle across a multi-entity structure. Ensure reporting is accurate, timely, consistent, and well-presented. Review and quality-check outputs before senior review. Maintain strong financial controls, reconciliations, and documentation. Leadership & Team Development Lead, mentor, and develop Management Accountants and Assistant Management Accountants. Act as a senior escalation point for technical or judgement-based questions. Support the team in moving beyond reporting numbers to explaining performance drivers and trends. Process & Continuous Improvement Own reporting timetables and delivery discipline. Improve efficiency, clarity, and consistency of finance processes. Work with internal teams and external providers to ensure high-quality outputs. Audit & Stakeholder Support Coordinate information requests related to statutory reporting and audits. Act as a key finance contact for stakeholders, providing clear, reliable information. Ensure finance outputs remain audit-ready throughout the year. Performance Improvement Support Where required, support short, well-defined improvement initiatives for specific business areas. Use financial insight to help identify root causes and improvement actions. Track progress and embed improvements before returning focus fully to BAU delivery. (This element of the role is selective and time-bound - not continuous change management.) What We're Looking For Essential Strong experience in management accounting within a multi-entity or professional services environment. Confident ownership of month-end reporting and financial control. Proven people leadership and coaching experience. Solid technical accounting knowledge and sound judgement. Ability to prioritise effectively and stay calm under pressure. Desirable Practice or audit background. Experience supporting business improvement or stabilisation initiatives. Exposure to outsourced finance or shared-service environments. Confident with Xero ecosystem. Why Join Us A senior, visible role with real ownership and influence. Opportunity to shape how financial reporting operates at scale. Exposure to a broad, diverse group structure. Clear progression opportunities for the right individual. A culture that values high standards, pragmatism, and continuous improvement. We are TC Group, the fastest-growing top 20 accountancy firm in the UK. We're business advisors and accountants, with over 30 years of experience we've honed our skills and developed our service offering to deliver a much wider range of bespoke support and advice to ambitious business owners and their businesses. TC Group is growing and changing at quite a pace! We're an ambitious group of people with the same aim - to create a consistent, high-quality experience for our clients. Like us, our client list is growing - we're supporting more and more of the UK's ambitious business owners, SME's and large Corporations and it's a real team effort. We're helping them make courageous decisions to grow their businesses. We always seek the best talent, looking for individuals who are technically brilliant, solution-focused and continually strive to be the best in class. Each member of our team plays an integral part in creating the unique feel and culture of our business, which in turn helps us continue to grow, develop and evolve. We are an equal opportunity employer and welcome candidates from all backgrounds.
Our prestigious client based in modern spacious offices in Poole is looking for a Customer Service Executive to join the busy office-based team. Our client is a fast-paced, forward-thinking global solutions provider who is redefining operational excellence for businesses. Famous for their fantastic customer service and for creating comprehensive solutions that help our customers stay ahead in an ever-changing world. If you are a candidate with great customer service skills, and has experience with a B2B environment, this role would be ideal for you! What you will be doing as Customer Service Executive: - B2B Handle inbound and outbound customer service calls, resolving queries relating to orders, deliveries, PODs, and returns, typically B2B Maintain accurate records of all customer interactions (including calls, emails, tasks, and complaints) within the company CRM Manage and resolve customer complaints to a satisfactory outcome, ensuring a positive client experience throughout Provide proactive telephone account management, identifying opportunities to maximise sales and revenue Process and manage order documentation, amendments, and updates across internal systems (OGL, Sugar, Ctrl Cloud) Monitor customer orders and back orders using company systems (QlikSense, OGL), providing regular updates and liaising with the Purchasing team to ensure timely delivery Collaborate with colleagues to gather accurate delivery and product information, translating data into clear, meaningful updates for customers Utilise carrier websites and internal platforms to resolve all customer queries efficiently and professionally The Ideal candidate for Customer Service Executive: - B2B Genuinely passionate about delivering exceptional customer experiences Proactive by nature always looking ahead to anticipate customer needs before they arise Tenacious and solution-focused, viewing challenges as opportunities to make a real difference Has experience in a B2B setting, ideal but not required Polished communicator, both written and verbal, with the ability to adapt tone and style to suit any situation or individual A natural team player who thrives in a collaborative environment and contributes to a positive, customer-focused culture What s in it for you as Customer Service Executive: - B2B Monthly profit share bonus scheme Free onsite parking Perks at Work scheme Tuck shop snacks and free lunch every Friday Cycle to Work scheme Subsidised workplace massage Eye care reimbursement Employee assistance programme (EAP) Company social and corporate events Salary: £30,000 - £32,000 Contract type: Permanent Hours: 40 hours per week Location: Poole Holiday: 30 days paid (inc. bank holidays) Advisor, B2B, Account Management, Product
May 02, 2026
Full time
Our prestigious client based in modern spacious offices in Poole is looking for a Customer Service Executive to join the busy office-based team. Our client is a fast-paced, forward-thinking global solutions provider who is redefining operational excellence for businesses. Famous for their fantastic customer service and for creating comprehensive solutions that help our customers stay ahead in an ever-changing world. If you are a candidate with great customer service skills, and has experience with a B2B environment, this role would be ideal for you! What you will be doing as Customer Service Executive: - B2B Handle inbound and outbound customer service calls, resolving queries relating to orders, deliveries, PODs, and returns, typically B2B Maintain accurate records of all customer interactions (including calls, emails, tasks, and complaints) within the company CRM Manage and resolve customer complaints to a satisfactory outcome, ensuring a positive client experience throughout Provide proactive telephone account management, identifying opportunities to maximise sales and revenue Process and manage order documentation, amendments, and updates across internal systems (OGL, Sugar, Ctrl Cloud) Monitor customer orders and back orders using company systems (QlikSense, OGL), providing regular updates and liaising with the Purchasing team to ensure timely delivery Collaborate with colleagues to gather accurate delivery and product information, translating data into clear, meaningful updates for customers Utilise carrier websites and internal platforms to resolve all customer queries efficiently and professionally The Ideal candidate for Customer Service Executive: - B2B Genuinely passionate about delivering exceptional customer experiences Proactive by nature always looking ahead to anticipate customer needs before they arise Tenacious and solution-focused, viewing challenges as opportunities to make a real difference Has experience in a B2B setting, ideal but not required Polished communicator, both written and verbal, with the ability to adapt tone and style to suit any situation or individual A natural team player who thrives in a collaborative environment and contributes to a positive, customer-focused culture What s in it for you as Customer Service Executive: - B2B Monthly profit share bonus scheme Free onsite parking Perks at Work scheme Tuck shop snacks and free lunch every Friday Cycle to Work scheme Subsidised workplace massage Eye care reimbursement Employee assistance programme (EAP) Company social and corporate events Salary: £30,000 - £32,000 Contract type: Permanent Hours: 40 hours per week Location: Poole Holiday: 30 days paid (inc. bank holidays) Advisor, B2B, Account Management, Product
Forvis Mazars is a leading global professional services network providing audit & assurance, tax, and advisory services. Forvis Mazars in the UK spans 14 offices across the nation and has over 3,400 professionals, with 190 partners. We have a clear purpose and a shared commitment to shape a better future. You'll join a collaborative and inclusive team where you're supported to grow your skills, ex click apply for full job details
May 02, 2026
Full time
Forvis Mazars is a leading global professional services network providing audit & assurance, tax, and advisory services. Forvis Mazars in the UK spans 14 offices across the nation and has over 3,400 professionals, with 190 partners. We have a clear purpose and a shared commitment to shape a better future. You'll join a collaborative and inclusive team where you're supported to grow your skills, ex click apply for full job details
Forvis Mazars is a leading global professional services network providing audit & assurance, tax, and advisory services. Forvis Mazars in the UK spans 14 offices across the nation and has over 3,400 professionals, with 190 partners. We have a clear purpose and a shared commitment to shape a better future. You'll join a collaborative and inclusive team where you're supported to grow your skills, ex click apply for full job details
May 02, 2026
Full time
Forvis Mazars is a leading global professional services network providing audit & assurance, tax, and advisory services. Forvis Mazars in the UK spans 14 offices across the nation and has over 3,400 professionals, with 190 partners. We have a clear purpose and a shared commitment to shape a better future. You'll join a collaborative and inclusive team where you're supported to grow your skills, ex click apply for full job details
Forvis Mazars is a leading global professional services network providing audit & assurance, tax, and advisory services. Forvis Mazars in the UK spans 14 offices across the nation and has over 3,400 professionals, with 190 partners. We have a clear purpose and a shared commitment to shape a better future. You'll join a collaborative and inclusive team where you're supported to grow your skills, click apply for full job details
May 02, 2026
Full time
Forvis Mazars is a leading global professional services network providing audit & assurance, tax, and advisory services. Forvis Mazars in the UK spans 14 offices across the nation and has over 3,400 professionals, with 190 partners. We have a clear purpose and a shared commitment to shape a better future. You'll join a collaborative and inclusive team where you're supported to grow your skills, click apply for full job details
We are the UK s leading supplier of quality timber doors, a successful family run business looking for an enthusiastic Sales and Customer Support Advisor to provide outstanding service and advice to a range of customers, primarily customer facing. Working from our High Wycombe store as part of our professional and friendly team of 4. We offer a salary up to £28k, annual discretionary bonus, company pension, 23 days holiday, staff discount, My Staff Shop platform, free parking, cycle to work and Electric car schemes, Referral Program, sick pay after qualifying period. You will be serving customers face to face and handling incoming telephone enquiries, and will be expected to professionally and efficiently deal with queries, converting them into orders whilst providing exceptional consumer advice on our products. The role would suit a graduate looking for their first position in the retail sector, or if you have previously worked in retail sales for companies like Carphone Warehouse, Currys, B&Q or similar please apply. Ideally you will have some customer service skills and the confidence to approach customers, computer skills and a fast learner with the ability to retain product information, along with good telephone skills to follow up on orders. Reporting to the Branch Manager, your key duties will be: Deliver excellent customer service that exceeds all customer s expectations. Approaching customers and ensuring that they are dealt with efficiently, courteously and as promptly as possible. Dealing with customers orders and queries in a confident, efficient, and professional manner Comprehensive product knowledge (enabling alternatives to be suggested to customers and expert advice given) Wherever possible, identifying improvements to processes to enhance customer service, reduce costs, improve margin etc. Matching the needs of the customer to the best product available, remembering ironmongery, upselling and stock levels Ensuring all deliveries are checked off accurately, promptly and that relevant paperwork is passed on efficiently and quickly. Resolving any customer issues/enquiries to a satisfactory conclusion. Keeping paperwork precise and clear so that tasks may be followed by colleagues(particularly whoever is covering for your day off). Create effective, up-to-date displays in the showroom, ensuring that all products are clearly coded, priced and kept clean and well presented. Ensure specific customer requirements (e.g. glass, rebating etc.) are processed efficiently, promptly and to meet delivery promise Ensure all promises made to customers are realistic, achievable and are completed Keep a customer friendly, working environment and follow the clear-desk policy at the end of each day Prepare and assist with stocktakes adhering to Company procedure Supplied company uniform to be worn at all times and kept neat, clean and presentable, ensuring work wear and appearance standards are adhered to Assist with the training and development of all new recruits Report any Health and Safety issues to your line manager Assist customers with putting items in their vehicles Keep the warehouse clean and tidy Ensure all paperwork is completed and dealt with correctly. Take on any reasonable ad hoc duties to ensure the smooth running of The Company To be successful for the Sales and Customer Support Advisor role you will have the desire to work in the retail sector interacting with customers face to face and by telephone and have a good knowledge of Microsoft and the ability to learn to use inhouse purchasing systems. You should have the ability to show customer service skills and be confident dealing with colleagues and customers. The role would suit candidates seeking to join a large, well established, and secure company who can offer full training and the chance to learn and develop. We are an excellent company to work for, joining an organisation that looks after its staff with an extensive benefit package and salary. Please send your CV for immediate consideration.
May 02, 2026
Full time
We are the UK s leading supplier of quality timber doors, a successful family run business looking for an enthusiastic Sales and Customer Support Advisor to provide outstanding service and advice to a range of customers, primarily customer facing. Working from our High Wycombe store as part of our professional and friendly team of 4. We offer a salary up to £28k, annual discretionary bonus, company pension, 23 days holiday, staff discount, My Staff Shop platform, free parking, cycle to work and Electric car schemes, Referral Program, sick pay after qualifying period. You will be serving customers face to face and handling incoming telephone enquiries, and will be expected to professionally and efficiently deal with queries, converting them into orders whilst providing exceptional consumer advice on our products. The role would suit a graduate looking for their first position in the retail sector, or if you have previously worked in retail sales for companies like Carphone Warehouse, Currys, B&Q or similar please apply. Ideally you will have some customer service skills and the confidence to approach customers, computer skills and a fast learner with the ability to retain product information, along with good telephone skills to follow up on orders. Reporting to the Branch Manager, your key duties will be: Deliver excellent customer service that exceeds all customer s expectations. Approaching customers and ensuring that they are dealt with efficiently, courteously and as promptly as possible. Dealing with customers orders and queries in a confident, efficient, and professional manner Comprehensive product knowledge (enabling alternatives to be suggested to customers and expert advice given) Wherever possible, identifying improvements to processes to enhance customer service, reduce costs, improve margin etc. Matching the needs of the customer to the best product available, remembering ironmongery, upselling and stock levels Ensuring all deliveries are checked off accurately, promptly and that relevant paperwork is passed on efficiently and quickly. Resolving any customer issues/enquiries to a satisfactory conclusion. Keeping paperwork precise and clear so that tasks may be followed by colleagues(particularly whoever is covering for your day off). Create effective, up-to-date displays in the showroom, ensuring that all products are clearly coded, priced and kept clean and well presented. Ensure specific customer requirements (e.g. glass, rebating etc.) are processed efficiently, promptly and to meet delivery promise Ensure all promises made to customers are realistic, achievable and are completed Keep a customer friendly, working environment and follow the clear-desk policy at the end of each day Prepare and assist with stocktakes adhering to Company procedure Supplied company uniform to be worn at all times and kept neat, clean and presentable, ensuring work wear and appearance standards are adhered to Assist with the training and development of all new recruits Report any Health and Safety issues to your line manager Assist customers with putting items in their vehicles Keep the warehouse clean and tidy Ensure all paperwork is completed and dealt with correctly. Take on any reasonable ad hoc duties to ensure the smooth running of The Company To be successful for the Sales and Customer Support Advisor role you will have the desire to work in the retail sector interacting with customers face to face and by telephone and have a good knowledge of Microsoft and the ability to learn to use inhouse purchasing systems. You should have the ability to show customer service skills and be confident dealing with colleagues and customers. The role would suit candidates seeking to join a large, well established, and secure company who can offer full training and the chance to learn and develop. We are an excellent company to work for, joining an organisation that looks after its staff with an extensive benefit package and salary. Please send your CV for immediate consideration.
