We're looking for a Senior Cost Manager to join our Natural Resources team based in Norwich. Location: Norwich - remote working available, with occasional travel to the office and other sites required Hours : 45 hours per week - some flexibility on hours available if desired, just let us know when you speak to us We are unable to offer certificates of sponsorship to any candidates in this role. In this role you will be working on the Integrated Maintenance, Repair and Development Services (IMRDS) alliance on the Anglian Water Alliance. The team maintain the water supply systems, repairs emergencies like water bursts and develops new ways to better service customers. What will you be responsible for? As a Senior Cost Manager, you'll lead the commercial and cost management performance of an embedded alliance programme, providing robust, independent cost leadership from planning through delivery and close-out. Your day to day will include: Cost planning, estimating, change control and final account settlement in line with NEC contracts and alliance governance Overseeing subcontract and Tier 2 commercial arrangements, ensuring contractual compliance, value for money and continuity of service Managing and developing high performing commercial teams, embedding a strong cost conscious and collaborative culture Act as the principal commercial advisor to delivery teams and stakeholders, supporting sound commercial and investment decisions What are we looking for? This role of Senior Cost Manager is great for you if you have : A degree in Quantity Surveying, Commercial Management, Construction or Finance Proven experience in a senior commercial, cost management or client facing role within infrastructure or utilities Knowledge of NEC contracts and construction/commercial law Full Driving Licence We're all about finding potential here at Kier, and transferrable skills are always welcome! So, even if you don't tick every box, please apply and we can have a chat. If you would like to explore more about the incredible growth and scale of our water business, dive into our diverse project portfolios, and uncover both current and future career opportunities. You can see more information about our water business here. There's never been a better time to get involved, register your interest today and take the first step toward a rewarding career with us! Rewards and benefits We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here. Diversity and inclusion Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here . As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this role will be offered an interview. We look forward to seeing your application to
Feb 12, 2026
Full time
We're looking for a Senior Cost Manager to join our Natural Resources team based in Norwich. Location: Norwich - remote working available, with occasional travel to the office and other sites required Hours : 45 hours per week - some flexibility on hours available if desired, just let us know when you speak to us We are unable to offer certificates of sponsorship to any candidates in this role. In this role you will be working on the Integrated Maintenance, Repair and Development Services (IMRDS) alliance on the Anglian Water Alliance. The team maintain the water supply systems, repairs emergencies like water bursts and develops new ways to better service customers. What will you be responsible for? As a Senior Cost Manager, you'll lead the commercial and cost management performance of an embedded alliance programme, providing robust, independent cost leadership from planning through delivery and close-out. Your day to day will include: Cost planning, estimating, change control and final account settlement in line with NEC contracts and alliance governance Overseeing subcontract and Tier 2 commercial arrangements, ensuring contractual compliance, value for money and continuity of service Managing and developing high performing commercial teams, embedding a strong cost conscious and collaborative culture Act as the principal commercial advisor to delivery teams and stakeholders, supporting sound commercial and investment decisions What are we looking for? This role of Senior Cost Manager is great for you if you have : A degree in Quantity Surveying, Commercial Management, Construction or Finance Proven experience in a senior commercial, cost management or client facing role within infrastructure or utilities Knowledge of NEC contracts and construction/commercial law Full Driving Licence We're all about finding potential here at Kier, and transferrable skills are always welcome! So, even if you don't tick every box, please apply and we can have a chat. If you would like to explore more about the incredible growth and scale of our water business, dive into our diverse project portfolios, and uncover both current and future career opportunities. You can see more information about our water business here. There's never been a better time to get involved, register your interest today and take the first step toward a rewarding career with us! Rewards and benefits We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here. Diversity and inclusion Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here . As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this role will be offered an interview. We look forward to seeing your application to
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams leading them click apply for full job details
Feb 12, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams leading them click apply for full job details
Experience the power of a Game-Changing Career! Are you ready for an exciting opportunity to be the voice of a renowned streaming service? We're looking for dynamic individuals to engage with our customers, offering them exceptional experiences over the phone and through social media. Your role will be to provide friendly, informative, and efficient responses, handle diverse inquiries, troubleshoot and resolve issues, and actively champion our brand and products. Be a part of our team and help us make every customer interaction memorable! Why Join Us? Pay: Earn an hourly rate of £12.25 paid every 2 weeks (20% uplift on hourly rate for hours worked between 10pm - 12am) Prime Location: Belfast City Centre - 49 East Bridge Street, Belfast BT1 3NR. Permanent Role: Enjoy the stability of a full-time position, contracted to 40 hours paid production. Hours of Work: rotational shift pattern between the hours of 8am-12am Monday to Sunday. Comprehensive Training : Full-time training to set you up for success. Perks & Benefits: Discount on car and home insurance with AXA! 28 days paid holidays. Refer a friend incentive. Employee Assist Program- a range of support and resources, accessed free. Wrkitplatform- access to hundreds of lifestyle savings, free online courses, and a selection of wellbeing resources. PUREGYM Discount & 0% joining fee. Free healthcare cover for you and your dependents with pension (after one year) UNUM Dental cover- comprehensive cover enabling you to claim back costs of dental care for you and your dependents. Employee Stock Purchase Plan (ESPP) allowing you to buy Concentrix stock (CNXC) Key responsibilities: Connect with Our Audience: Dealing with customers through calls and social media with genuine empathy and care, building meaningful relationships. Create Memorable Experiences: Deliver smooth and friendly interactions, making every moment with us delightful. Handle Diverse Inquiries: Showcase your knowledge by addressing a wide range of questions, from content details to managing subscriptions. Solve with Empathy: Quickly identify and fix issues, ensuring resolutions are seamless and considerate of our customers' needs. Champion Our Brand: Enthusiastically highlight what makes our brand and products unique, boosting our reputation and loyalty among viewers. Turn Interactions into Opportunities: Leverage every engagement to show the true value we offer. What We're Looking For: Strong verbal and written skills (minimum C1 CEFR level). Top-notch service and retention abilities. Social media savvy - strong knowledge of social media channels and their best practices. Tech enthusiast -A mindset geared towards technology and troubleshooting. Excellent typing Skills Ability to confidently navigate structured processes and systems. Strong multitasking and problem-solving capabilities. Patience and a professional demeanor. Experience the best version of you! If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 550k+ Game-Changers around the globe call Concentrix their employer of choice. Concentrix is an equal opportunity employer. Concentrix is a Disability Confident and equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic. Eligibility to work In accordance with the United Kingdom s law, only applicants who are legally authorised to work in the UK will be considered for this position.
Feb 12, 2026
Full time
Experience the power of a Game-Changing Career! Are you ready for an exciting opportunity to be the voice of a renowned streaming service? We're looking for dynamic individuals to engage with our customers, offering them exceptional experiences over the phone and through social media. Your role will be to provide friendly, informative, and efficient responses, handle diverse inquiries, troubleshoot and resolve issues, and actively champion our brand and products. Be a part of our team and help us make every customer interaction memorable! Why Join Us? Pay: Earn an hourly rate of £12.25 paid every 2 weeks (20% uplift on hourly rate for hours worked between 10pm - 12am) Prime Location: Belfast City Centre - 49 East Bridge Street, Belfast BT1 3NR. Permanent Role: Enjoy the stability of a full-time position, contracted to 40 hours paid production. Hours of Work: rotational shift pattern between the hours of 8am-12am Monday to Sunday. Comprehensive Training : Full-time training to set you up for success. Perks & Benefits: Discount on car and home insurance with AXA! 28 days paid holidays. Refer a friend incentive. Employee Assist Program- a range of support and resources, accessed free. Wrkitplatform- access to hundreds of lifestyle savings, free online courses, and a selection of wellbeing resources. PUREGYM Discount & 0% joining fee. Free healthcare cover for you and your dependents with pension (after one year) UNUM Dental cover- comprehensive cover enabling you to claim back costs of dental care for you and your dependents. Employee Stock Purchase Plan (ESPP) allowing you to buy Concentrix stock (CNXC) Key responsibilities: Connect with Our Audience: Dealing with customers through calls and social media with genuine empathy and care, building meaningful relationships. Create Memorable Experiences: Deliver smooth and friendly interactions, making every moment with us delightful. Handle Diverse Inquiries: Showcase your knowledge by addressing a wide range of questions, from content details to managing subscriptions. Solve with Empathy: Quickly identify and fix issues, ensuring resolutions are seamless and considerate of our customers' needs. Champion Our Brand: Enthusiastically highlight what makes our brand and products unique, boosting our reputation and loyalty among viewers. Turn Interactions into Opportunities: Leverage every engagement to show the true value we offer. What We're Looking For: Strong verbal and written skills (minimum C1 CEFR level). Top-notch service and retention abilities. Social media savvy - strong knowledge of social media channels and their best practices. Tech enthusiast -A mindset geared towards technology and troubleshooting. Excellent typing Skills Ability to confidently navigate structured processes and systems. Strong multitasking and problem-solving capabilities. Patience and a professional demeanor. Experience the best version of you! If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 550k+ Game-Changers around the globe call Concentrix their employer of choice. Concentrix is an equal opportunity employer. Concentrix is a Disability Confident and equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic. Eligibility to work In accordance with the United Kingdom s law, only applicants who are legally authorised to work in the UK will be considered for this position.
Your new company My client, a global manufacturing business based in Wrexham, is seeking a professional customer service advisor/account manager to join their large team of professionals. Working from contemporary offices, you will need to drive in order to get to the location. Your new role The position is offered, full time, Monday to Friday with working hours of 08.30am until 16.30pm. Free parking is also on-site. A hybrid model is in place once you have completed the 6-month probation. Once completed, the working pattern is 3 days from the office and 2 days from home. The customer service advisor forms part of a team and, as such, is an active team member, supporting team colleagues whenever necessary. You will be joining a large, diverse customer service team consisting of 18 members of staff. The position acts as liaison between customer service and supply chain, and you will manage a portfolio of specialist customers who require first-class service. Some of your duties will include but not limited to. Manages the communication between the plant and the customer. Dealing with special requests from customers and making sure they are managed in conjunction with Supply Chain Team and Product Managers. Supports billing teams and Complaint Management with credit/debit/rebatesWorking closely with a variety of different departmentsUploading all orders ensuring all data is uploaded correctly into the ERP systemEnsures pricing is accurate at all times, working closely with the Pricing and Data Management Teams.Possess an excellent knowledge of compliance obligations and initiate the need for export licences as and when needed.Ensuring all due diligence is carried out for compliance prior to data entry What you'll need to succeed Proven history of customer service with a particular focus on stakeholder management Strong communication skills, both written and verbal Ability to drive and possess your own vehicle in order to get to the location Very personable and professional Used to working within a fast-spaced, target-driven environment What you'll get in return Being part of a diverse and friendly team Free parking Very competitive salary Hybrid model after probation Progression opportunities What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Feb 12, 2026
Full time
Your new company My client, a global manufacturing business based in Wrexham, is seeking a professional customer service advisor/account manager to join their large team of professionals. Working from contemporary offices, you will need to drive in order to get to the location. Your new role The position is offered, full time, Monday to Friday with working hours of 08.30am until 16.30pm. Free parking is also on-site. A hybrid model is in place once you have completed the 6-month probation. Once completed, the working pattern is 3 days from the office and 2 days from home. The customer service advisor forms part of a team and, as such, is an active team member, supporting team colleagues whenever necessary. You will be joining a large, diverse customer service team consisting of 18 members of staff. The position acts as liaison between customer service and supply chain, and you will manage a portfolio of specialist customers who require first-class service. Some of your duties will include but not limited to. Manages the communication between the plant and the customer. Dealing with special requests from customers and making sure they are managed in conjunction with Supply Chain Team and Product Managers. Supports billing teams and Complaint Management with credit/debit/rebatesWorking closely with a variety of different departmentsUploading all orders ensuring all data is uploaded correctly into the ERP systemEnsures pricing is accurate at all times, working closely with the Pricing and Data Management Teams.Possess an excellent knowledge of compliance obligations and initiate the need for export licences as and when needed.Ensuring all due diligence is carried out for compliance prior to data entry What you'll need to succeed Proven history of customer service with a particular focus on stakeholder management Strong communication skills, both written and verbal Ability to drive and possess your own vehicle in order to get to the location Very personable and professional Used to working within a fast-spaced, target-driven environment What you'll get in return Being part of a diverse and friendly team Free parking Very competitive salary Hybrid model after probation Progression opportunities What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Customer Service Advisor Location : Chester Business Park (free on-site parking) Pay : 14.47p/hr Contract : Temporary - 12 months Start Date : 23rd February 2026 Hours : Monday to Friday, rotating shifts between 8am and 8pm Plus: 1 Saturday every 4 weeks (9am-4pm, with a weekday off in return) Hybrid Working : Office-based for the first 6 months, then 3 days working from home per week (subject to approval) Start Your Career with a Trusted UK Bank Do you enjoy helping people, solving problems, and working in a friendly, fast-paced team? Join Lloyds Banking Group as a Customer Service Advisor, where you'll support existing customers with a wide range of account queries. With full training, great pay, and a chance to develop your skills, this role is ideal for anyone looking to build a long-term career in financial services. Why You'll Love This Role 14.47 per hour , with weekly pay Free on-site gym with shower and changing facilities Hybrid working - up to 3 days from home after your first 6 months Structured training and opportunities to grow into permanent roles Holiday allowance Central location - easy access to public transport Discounts on shopping, travel, entertainment and more Wellbeing support - dedicated resources to help you thrive at work An inclusive culture where everyone feels welcome and supported What You'll Be Doing Taking calls from existing customers with questions about their accounts Providing clear, friendly, and accurate support Guiding customers through next steps or directing them to specialist teams Helping people in vulnerable circumstances with care and sensitivity Following simple procedures to keep customer information secure Keeping accurate records and updating customer details What We're Looking For Great communication and listening skills A positive, customer-first attitude Confidence in handling calls and solving problems Willingness to learn and work as part of a team A flexible, proactive approach to challenges Everyone Is Welcome We're proud to be an inclusive employer. We welcome people from all backgrounds and experiences. If you need any adjustments during the recruitment process, just let us know - we're here to support you. Apply today and take the next step in your career with Lloyds Banking Group.
Feb 12, 2026
Seasonal
Customer Service Advisor Location : Chester Business Park (free on-site parking) Pay : 14.47p/hr Contract : Temporary - 12 months Start Date : 23rd February 2026 Hours : Monday to Friday, rotating shifts between 8am and 8pm Plus: 1 Saturday every 4 weeks (9am-4pm, with a weekday off in return) Hybrid Working : Office-based for the first 6 months, then 3 days working from home per week (subject to approval) Start Your Career with a Trusted UK Bank Do you enjoy helping people, solving problems, and working in a friendly, fast-paced team? Join Lloyds Banking Group as a Customer Service Advisor, where you'll support existing customers with a wide range of account queries. With full training, great pay, and a chance to develop your skills, this role is ideal for anyone looking to build a long-term career in financial services. Why You'll Love This Role 14.47 per hour , with weekly pay Free on-site gym with shower and changing facilities Hybrid working - up to 3 days from home after your first 6 months Structured training and opportunities to grow into permanent roles Holiday allowance Central location - easy access to public transport Discounts on shopping, travel, entertainment and more Wellbeing support - dedicated resources to help you thrive at work An inclusive culture where everyone feels welcome and supported What You'll Be Doing Taking calls from existing customers with questions about their accounts Providing clear, friendly, and accurate support Guiding customers through next steps or directing them to specialist teams Helping people in vulnerable circumstances with care and sensitivity Following simple procedures to keep customer information secure Keeping accurate records and updating customer details What We're Looking For Great communication and listening skills A positive, customer-first attitude Confidence in handling calls and solving problems Willingness to learn and work as part of a team A flexible, proactive approach to challenges Everyone Is Welcome We're proud to be an inclusive employer. We welcome people from all backgrounds and experiences. If you need any adjustments during the recruitment process, just let us know - we're here to support you. Apply today and take the next step in your career with Lloyds Banking Group.
We are working exclusively with a company in Ealing who are looking for some Customer Service Advisors. It is working for a small but growing organisation that is looking for people with good IT skills and outstanding customer service ability to deal with emails, live chats and phone calls. You will have come from a customer service background and enjoy client interaction. You can come from a retail or office background but must have very strong office ability, have a steady work history and happy to work the hours required. You will be working Monday to Friday, the hours are based on a 40 hour week but due to the nature of the business the hours change during the seasons for eg Winter 9am - 5pm, Spring 9am - 6pm, Summer 9am - 7pm Salary: 26500pa Additional benefits include: Additional leave Casual dress Company events Company pension Discounted or free food Employee discount Free flu jabs Free parking Health & wellbeing programme On-site parking Sick pay Store discount If you are looking for an immediate role apply now!
Feb 12, 2026
Full time
We are working exclusively with a company in Ealing who are looking for some Customer Service Advisors. It is working for a small but growing organisation that is looking for people with good IT skills and outstanding customer service ability to deal with emails, live chats and phone calls. You will have come from a customer service background and enjoy client interaction. You can come from a retail or office background but must have very strong office ability, have a steady work history and happy to work the hours required. You will be working Monday to Friday, the hours are based on a 40 hour week but due to the nature of the business the hours change during the seasons for eg Winter 9am - 5pm, Spring 9am - 6pm, Summer 9am - 7pm Salary: 26500pa Additional benefits include: Additional leave Casual dress Company events Company pension Discounted or free food Employee discount Free flu jabs Free parking Health & wellbeing programme On-site parking Sick pay Store discount If you are looking for an immediate role apply now!
Your new company You will be joining a respected specialist domestic abuse support provider operating across the Black Country. The service delivers trauma-informed, holistic support to individuals and families experiencing domestic abuse, with a strong emphasis on empowerment, safety and recovery. This particular role sits within the Family Court Pathfinder Programme, a national initiative design click apply for full job details
Feb 12, 2026
Full time
Your new company You will be joining a respected specialist domestic abuse support provider operating across the Black Country. The service delivers trauma-informed, holistic support to individuals and families experiencing domestic abuse, with a strong emphasis on empowerment, safety and recovery. This particular role sits within the Family Court Pathfinder Programme, a national initiative design click apply for full job details
Medical Staffing & Recruitment Officer The closing date is 19 February 2026 An exciting opportunity has arisen within the Medical Staffing & Recruitment Team for the appointment of a Medical Staffing & Recruitment Officer. As a member of the Medical Staffing & Recruitment Team, this post will provide a comprehensive and high quality service to all Medical, Dental & Agenda for Change Staff. The post holder will undertake office-based duties at the James Paget University Hospital, but will have equal access to the Flexible Working / Agile Working Trust policies - there is the potential to agree a hybrid working model following successful completion of training in line with the needs of the service. 37.5 hours per week, fixed term/secondment up to 12 months which could become permanent. Main duties of the job To be the key Medical Staffing & Recruitment Team contact for a designated Division across the Trust. To work closely with management and clinical colleagues in the specialties within the division & wider organisation, to undertake a variety of high value and time critical tasks, including the recruitment of Senior Medical, Dental and Clinical Staff. To provide proactive, comprehensive and professional responses to the more complex & challenging queries; to ensure Trust policies/procedures, employment law and practice, Terms and Conditions of Service and Equal Opportunities are adhered to. About us We want to attract the best and brightest people to work with us and that means we will look after you from the moment you apply for a role at the Trust and throughout your career with us. Our staff are central to everything we do, and we believe that investing in you is crucial if we want to enable you to reach your full potential. Job responsibilities To be responsible for administering the recruitment of all Agenda for Change & Senior Medical and Dental Staff including Consultants, Specialty and Specialist Doctors (SAS), GPs and Leadership positions in line with current procedures. To organise and attend Consultant interviews (Advisory Appointments Committees), take interview notes and ensure interview standards are adhered to. To answer and resolve complex enquiries, providing advice and guidance to managers and staff on the best practice associated with recruitment policies and procedures. To be an expert in Residential Doctors terms and conditions. Dealing with basic Agenda for Change & Medical Staffing recruitment issues. To be an expert in Consultant and SAS Terms and Conditions. Dealing with queries in relation to consultant job planning and pay progression. To keep up to date with the conditions concerning registration with the GMC/GDC/NMC and other regulated roles, when necessary, to issue documents to obtain registration. To undertake regular reporting checks of doctors' current registration with the GMC/GDC and working status using available documentation and IT systems. Person Specification Education and Qualifications Apprenticeship in Business Administration or NVQ level 2 or equivalent experience Experience & Knowledge Previous experience of office environments. Knowledge and understanding of Data Protection Act Experience of working within a medical staffing environment Knowledge of NHS policies and procedures Skills and Abilities Excellent verbal and written communication skills. Able to work independently but still contribute to the team. Fully conversant in Microsoft Office software Analytical Solutions orientated. Able to make changes and offer suggestions to improve services. Able to maintain quality in own work and encourage others to do so. Ability to build and develop relationships with a variety of groups and individuals from a range of backgrounds Possessing accuracy and eye for detail required for ensuring correct key information is recorded and issued. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer name James Paget University Hospitals NHS Foundation Trust
Feb 12, 2026
Full time
Medical Staffing & Recruitment Officer The closing date is 19 February 2026 An exciting opportunity has arisen within the Medical Staffing & Recruitment Team for the appointment of a Medical Staffing & Recruitment Officer. As a member of the Medical Staffing & Recruitment Team, this post will provide a comprehensive and high quality service to all Medical, Dental & Agenda for Change Staff. The post holder will undertake office-based duties at the James Paget University Hospital, but will have equal access to the Flexible Working / Agile Working Trust policies - there is the potential to agree a hybrid working model following successful completion of training in line with the needs of the service. 37.5 hours per week, fixed term/secondment up to 12 months which could become permanent. Main duties of the job To be the key Medical Staffing & Recruitment Team contact for a designated Division across the Trust. To work closely with management and clinical colleagues in the specialties within the division & wider organisation, to undertake a variety of high value and time critical tasks, including the recruitment of Senior Medical, Dental and Clinical Staff. To provide proactive, comprehensive and professional responses to the more complex & challenging queries; to ensure Trust policies/procedures, employment law and practice, Terms and Conditions of Service and Equal Opportunities are adhered to. About us We want to attract the best and brightest people to work with us and that means we will look after you from the moment you apply for a role at the Trust and throughout your career with us. Our staff are central to everything we do, and we believe that investing in you is crucial if we want to enable you to reach your full potential. Job responsibilities To be responsible for administering the recruitment of all Agenda for Change & Senior Medical and Dental Staff including Consultants, Specialty and Specialist Doctors (SAS), GPs and Leadership positions in line with current procedures. To organise and attend Consultant interviews (Advisory Appointments Committees), take interview notes and ensure interview standards are adhered to. To answer and resolve complex enquiries, providing advice and guidance to managers and staff on the best practice associated with recruitment policies and procedures. To be an expert in Residential Doctors terms and conditions. Dealing with basic Agenda for Change & Medical Staffing recruitment issues. To be an expert in Consultant and SAS Terms and Conditions. Dealing with queries in relation to consultant job planning and pay progression. To keep up to date with the conditions concerning registration with the GMC/GDC/NMC and other regulated roles, when necessary, to issue documents to obtain registration. To undertake regular reporting checks of doctors' current registration with the GMC/GDC and working status using available documentation and IT systems. Person Specification Education and Qualifications Apprenticeship in Business Administration or NVQ level 2 or equivalent experience Experience & Knowledge Previous experience of office environments. Knowledge and understanding of Data Protection Act Experience of working within a medical staffing environment Knowledge of NHS policies and procedures Skills and Abilities Excellent verbal and written communication skills. Able to work independently but still contribute to the team. Fully conversant in Microsoft Office software Analytical Solutions orientated. Able to make changes and offer suggestions to improve services. Able to maintain quality in own work and encourage others to do so. Ability to build and develop relationships with a variety of groups and individuals from a range of backgrounds Possessing accuracy and eye for detail required for ensuring correct key information is recorded and issued. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer name James Paget University Hospitals NHS Foundation Trust
For a quarter of a century, the Jellycat family have brought joy, wonder and playful fun to people of all ages, in every part of the world. Utterly original and in a class of their own, they are currently among the most loved and collected toys of their kind. How has this gentle tribe endeared themselves to so many? Perhaps it is their whimsical expressions. Or the deliciously soft fabrics. Or the beautiful way in which they sit in your hand. Whatever it is, there is something magical and unmistakeable about each one of them. The Payroll Manager is responsible for the effective delivery, governance and coordination of payroll and pay-related activities across the European region. This currently includes the UK, France, Germany, Belgium, Netherlands, Austria, Switzerland and Denmark, with additional countries to be added as the business continues to grow. This is a new role combining payroll oversight with selected reward and pay governance responsibilities, ensuring payrolls are delivered accurately and compliantly through external providers. Acting as a key partner to HR, Finance, Tax and external advisors, the role supports consistent pay practices, regulatory compliance and a strong employee experience. The role reports to the Head of Compensation & Benefits and works closely with the Head of Tax and Finance colleagues. You'll be Payroll delivery & compliance Oversee end-to-end monthly payroll delivery across European entities through external payroll providers, ensuring accuracy, timeliness, statutory compliance and effective management of employee lifecycle changes. Manage and coordinate third-party payroll providers across multiple jurisdictions, ensuring service levels, data accuracy, responsiveness and value for money. Act as an escalation point for payroll issues and complex queries, ensuring prompt resolution and a high-quality employee experience. Maintain clear payroll governance, controls, documentation and audit trails across all countries. Review payroll, pay and related processes to identify opportunities to improve efficiency, controls and scalability as the organisation grows. Compliance, tax & global mobility Act as the payroll lead for employment tax and global mobility matters, including split payrolls and expatriate arrangements, coordinating with the Head of Tax, Finance and external advisors. Support statutory payroll compliance activities, including liaison with HMRC and equivalent authorities, employment tax filings and payroll-related returns. Provide payroll input into employment tax, mobility and structurally related projects, supporting governance, escalation and alignment across stakeholders. Finance partnership & data Partner with Finance on payroll journals, reconciliations and month-end close processes. Provide payroll data and analysis to support budgeting, forecasting, audit and workforce cost management. Reward, pay governance & analytics support Support the development, maintenance and application of the job framework and job levelling approach, working closely with the Head of Compensation & Benefits. Advise HR colleagues and hiring managers on job levels, salary ranges and pay positioning, ensuring consistency and alignment with market data. Participate in external salary surveys (e.g. WTW, Mercer), including data submission, validation and interpretation of results. Support benchmarking, pay analysis and internal equity reviews, including payroll data inputs and analysis for Gender Pay Gap reporting. Act as a key point of contact for pensions payroll compliance and governance, ensuring accurate contributions, statutory adherence and effective coordination with providers. Assist the coordination of the annual salary review and bonus cycle for the organisation. You'll have Extensive experience of managing multi-country payrolls, ideally across Europe, within a complex or fast-growing organisation. Strong experience working with outsourced payroll providers, including coordination, issue resolution and service oversight. Solid understanding of UK and European payroll compliance, employment taxes and statutory wage and reporting requirements (National Minimum Wage, Gender Pay Gap etc). Experience supporting reward and compensation activities, such as job levelling, role benchmarking, salary surveys and pay analysis. Familiarity working alongside Tax teams and external advisors on employment tax and global mobility-related payroll matters. Comfortable working with pay and people data, with the ability to validate, interpret and explain outputs to HR and Finance stakeholders. High attention to detail, with a strong control mindset and commitment to accuracy and compliance. Strong organisational and stakeholder management skills, with the ability to operate effectively across functions and geographies. High levels of integrity and discretion when handling sensitive and confidential information. Pragmatic, solutions-oriented and comfortable operating in an evolving environment.
Feb 12, 2026
Full time
For a quarter of a century, the Jellycat family have brought joy, wonder and playful fun to people of all ages, in every part of the world. Utterly original and in a class of their own, they are currently among the most loved and collected toys of their kind. How has this gentle tribe endeared themselves to so many? Perhaps it is their whimsical expressions. Or the deliciously soft fabrics. Or the beautiful way in which they sit in your hand. Whatever it is, there is something magical and unmistakeable about each one of them. The Payroll Manager is responsible for the effective delivery, governance and coordination of payroll and pay-related activities across the European region. This currently includes the UK, France, Germany, Belgium, Netherlands, Austria, Switzerland and Denmark, with additional countries to be added as the business continues to grow. This is a new role combining payroll oversight with selected reward and pay governance responsibilities, ensuring payrolls are delivered accurately and compliantly through external providers. Acting as a key partner to HR, Finance, Tax and external advisors, the role supports consistent pay practices, regulatory compliance and a strong employee experience. The role reports to the Head of Compensation & Benefits and works closely with the Head of Tax and Finance colleagues. You'll be Payroll delivery & compliance Oversee end-to-end monthly payroll delivery across European entities through external payroll providers, ensuring accuracy, timeliness, statutory compliance and effective management of employee lifecycle changes. Manage and coordinate third-party payroll providers across multiple jurisdictions, ensuring service levels, data accuracy, responsiveness and value for money. Act as an escalation point for payroll issues and complex queries, ensuring prompt resolution and a high-quality employee experience. Maintain clear payroll governance, controls, documentation and audit trails across all countries. Review payroll, pay and related processes to identify opportunities to improve efficiency, controls and scalability as the organisation grows. Compliance, tax & global mobility Act as the payroll lead for employment tax and global mobility matters, including split payrolls and expatriate arrangements, coordinating with the Head of Tax, Finance and external advisors. Support statutory payroll compliance activities, including liaison with HMRC and equivalent authorities, employment tax filings and payroll-related returns. Provide payroll input into employment tax, mobility and structurally related projects, supporting governance, escalation and alignment across stakeholders. Finance partnership & data Partner with Finance on payroll journals, reconciliations and month-end close processes. Provide payroll data and analysis to support budgeting, forecasting, audit and workforce cost management. Reward, pay governance & analytics support Support the development, maintenance and application of the job framework and job levelling approach, working closely with the Head of Compensation & Benefits. Advise HR colleagues and hiring managers on job levels, salary ranges and pay positioning, ensuring consistency and alignment with market data. Participate in external salary surveys (e.g. WTW, Mercer), including data submission, validation and interpretation of results. Support benchmarking, pay analysis and internal equity reviews, including payroll data inputs and analysis for Gender Pay Gap reporting. Act as a key point of contact for pensions payroll compliance and governance, ensuring accurate contributions, statutory adherence and effective coordination with providers. Assist the coordination of the annual salary review and bonus cycle for the organisation. You'll have Extensive experience of managing multi-country payrolls, ideally across Europe, within a complex or fast-growing organisation. Strong experience working with outsourced payroll providers, including coordination, issue resolution and service oversight. Solid understanding of UK and European payroll compliance, employment taxes and statutory wage and reporting requirements (National Minimum Wage, Gender Pay Gap etc). Experience supporting reward and compensation activities, such as job levelling, role benchmarking, salary surveys and pay analysis. Familiarity working alongside Tax teams and external advisors on employment tax and global mobility-related payroll matters. Comfortable working with pay and people data, with the ability to validate, interpret and explain outputs to HR and Finance stakeholders. High attention to detail, with a strong control mindset and commitment to accuracy and compliance. Strong organisational and stakeholder management skills, with the ability to operate effectively across functions and geographies. High levels of integrity and discretion when handling sensitive and confidential information. Pragmatic, solutions-oriented and comfortable operating in an evolving environment.
Role: Contact Centre Advisor Location: Shoreham-by-Sea Hours: Full-time, Monday to Friday Pay: 25,000 per annum An excellent opportunity has arisen for a Contact Centre Advisor to join one of our longstanding clients, a well-established organisation based in Shoreham-by-Sea. This is a customer-facing role within a busy service team, focused on delivering a high standard of support, resolving queries efficiently, and ensuring an excellent overall customer experience. Benefits: Birthday leave and increasing annual leave with length of service Employee Assistance Programme with free mental health support Free eye care with Specsavers Cycle to Work scheme and subsidised gym membership (location dependent) Interest-free travel loan and save-as-you-earn scheme (post-probation) Retail discounts and employee recognition schemes Paid volunteering day and regular social events The Requirements: Proven experience delivering high-quality customer service Excellent telephone manner and written communication skills Strong problem-solving and organisational skills Ability to multitask and work to targets Confident using CRM systems and Microsoft Office Ability to work independently and as part of a team The Role: Managing incoming customer calls and email enquiries Investigating and resolving customer queries and complaints Retaining customers by managing service-related conversations Recording and tracking customer interactions on CRM systems Ensuring compliance with company and industry guidelines Keeping up to date with regulatory and internal changes Promoting additional products and services where appropriate If you're looking to join a stable, office-based team and build a career in customer service, please apply to this Contact Centre Advisor role or contact Jamie Watson at Clearline Recruitment on (phone number removed) (from Mon - Fri, 9:00am - 5:30pm) for more information.
Feb 12, 2026
Full time
Role: Contact Centre Advisor Location: Shoreham-by-Sea Hours: Full-time, Monday to Friday Pay: 25,000 per annum An excellent opportunity has arisen for a Contact Centre Advisor to join one of our longstanding clients, a well-established organisation based in Shoreham-by-Sea. This is a customer-facing role within a busy service team, focused on delivering a high standard of support, resolving queries efficiently, and ensuring an excellent overall customer experience. Benefits: Birthday leave and increasing annual leave with length of service Employee Assistance Programme with free mental health support Free eye care with Specsavers Cycle to Work scheme and subsidised gym membership (location dependent) Interest-free travel loan and save-as-you-earn scheme (post-probation) Retail discounts and employee recognition schemes Paid volunteering day and regular social events The Requirements: Proven experience delivering high-quality customer service Excellent telephone manner and written communication skills Strong problem-solving and organisational skills Ability to multitask and work to targets Confident using CRM systems and Microsoft Office Ability to work independently and as part of a team The Role: Managing incoming customer calls and email enquiries Investigating and resolving customer queries and complaints Retaining customers by managing service-related conversations Recording and tracking customer interactions on CRM systems Ensuring compliance with company and industry guidelines Keeping up to date with regulatory and internal changes Promoting additional products and services where appropriate If you're looking to join a stable, office-based team and build a career in customer service, please apply to this Contact Centre Advisor role or contact Jamie Watson at Clearline Recruitment on (phone number removed) (from Mon - Fri, 9:00am - 5:30pm) for more information.
About The Role Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thr click apply for full job details
Feb 12, 2026
Full time
About The Role Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thr click apply for full job details
Technical Customer Service Advisor 26,000 plus quarterly bonus, OTE 33,000 ( Top earner currently earning 50,000) Permanent role Wrotham (own transport needed) Monday to Friday 8am - 5pm with 1 in 3 Saturdays 9am - 4pm 25 days holiday rising to 30 after 5 years', subsidised gym membership, enhanced pension pay (5% rising every 5 years), private healthcare Our client is a well-established, market leader in their field and is looking for a Technical Customer Service Advisor to join their product support / customer service department. This is a fast-paced, varied role where you will be providing technical advice over the phone, organising engineer visits and discussing care / insurance options available. Duties for this Technical Customer Service Advisor role will include but not be limited to: Providing technical support on the telephone Organising and arranging engineer call-outs Chasing engineers and updating customers where needed Responding to customer letters / emails Checking engineer job reports Providing advice on care / insurance packages and upselling where possible (bonus paid on this) The successful Technical Customer Service Advisor will have / be able to: Excellent communication skills The ability and willingness to learn technical products and processes Confidence in upselling Excellent attention to detail Netbox Recruitment are an equal opportunities employer acting as a recruitment agency for the attraction and selection of talented individuals for this position. All applications considered, apply or call Sarah on (phone number removed) option 2
Feb 12, 2026
Full time
Technical Customer Service Advisor 26,000 plus quarterly bonus, OTE 33,000 ( Top earner currently earning 50,000) Permanent role Wrotham (own transport needed) Monday to Friday 8am - 5pm with 1 in 3 Saturdays 9am - 4pm 25 days holiday rising to 30 after 5 years', subsidised gym membership, enhanced pension pay (5% rising every 5 years), private healthcare Our client is a well-established, market leader in their field and is looking for a Technical Customer Service Advisor to join their product support / customer service department. This is a fast-paced, varied role where you will be providing technical advice over the phone, organising engineer visits and discussing care / insurance options available. Duties for this Technical Customer Service Advisor role will include but not be limited to: Providing technical support on the telephone Organising and arranging engineer call-outs Chasing engineers and updating customers where needed Responding to customer letters / emails Checking engineer job reports Providing advice on care / insurance packages and upselling where possible (bonus paid on this) The successful Technical Customer Service Advisor will have / be able to: Excellent communication skills The ability and willingness to learn technical products and processes Confidence in upselling Excellent attention to detail Netbox Recruitment are an equal opportunities employer acting as a recruitment agency for the attraction and selection of talented individuals for this position. All applications considered, apply or call Sarah on (phone number removed) option 2
Job Title: Customer Service Officer Location: Local authority based in Croydon Hourly rate: 15.50 PAYE Contract Length: 3-month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 36-40 hours- Hybrid working available ASAP Start Job Duties: Being the first point of contact for interaction with vulnerable clients and their carers. Take decisions within established procedures dealing with end user and prescriber queries and issues. Ability to work flexibly to support the move to stretched working days and weekend operating as required. Liaising with external clients and internal company functions, to arrange daily work schedules for equipment deliveries and collections. Co-ordinate delivery priorities with logistics and technical officers, in accordance to company guidance standards, ensuring that urgent requests are initiated in a timely fashion. Person Specification: The ideal candidate must have: Ability to work with vulnerable individuals, including adults with disabilities, mental health conditions, or older people. Experience liaising with carers and understanding their needs and challenges Previous experience in a customer facing role Strong interpersonal skills, including empathy, patience and active listening Competent in using IT systems Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Feb 12, 2026
Contractor
Job Title: Customer Service Officer Location: Local authority based in Croydon Hourly rate: 15.50 PAYE Contract Length: 3-month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 36-40 hours- Hybrid working available ASAP Start Job Duties: Being the first point of contact for interaction with vulnerable clients and their carers. Take decisions within established procedures dealing with end user and prescriber queries and issues. Ability to work flexibly to support the move to stretched working days and weekend operating as required. Liaising with external clients and internal company functions, to arrange daily work schedules for equipment deliveries and collections. Co-ordinate delivery priorities with logistics and technical officers, in accordance to company guidance standards, ensuring that urgent requests are initiated in a timely fashion. Person Specification: The ideal candidate must have: Ability to work with vulnerable individuals, including adults with disabilities, mental health conditions, or older people. Experience liaising with carers and understanding their needs and challenges Previous experience in a customer facing role Strong interpersonal skills, including empathy, patience and active listening Competent in using IT systems Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Inbound Customer Service Advisor START DATE: ASAP 13.81 per hour Full time (37 hours, Monday-Friday) Full training provided (6-8 weeks office based) Hybrid working after completion of training (3 days in office, 2 days WFH) Temporary contract until the end of the year Manchester City Centre We are currently looking for 10 Inbound Customer Service Advisors to join a public-sector organisation in the city centre of Manchester. This role will start ASAP on a temporary basis and is guaranteed for at least 3 months with the view to extend or move into a permanent role for the right candidates. Location: Very centrally located with access to all public transport links and local amenities. Role will be a mixture of office and home working and full IT equipment will be provided. Working days are Monday - Friday between the hours of 8:00AM-6:00PM, 37 hours per week. The Role: The customer service and administration team deal with a high volume of telephone and email queries on a daily basis and in addition to this deal with the processing of applications and all associated administration. The main purpose of this role is to provide outstanding customer service both oral and written in line with company policies and procedures. Key Responsibilities: Provide a high quality of service to internal and external stakeholders Understand and complete processes in accordance with guidelines Use several IT systems to record information and complete tasks accurately Meet and exceed agreed KPIs Handle a high volume or telephone and email enquiries adhering to company standards Manage your own caseload Process external applications Person Specification Candidates for this role will have strong customer service experience, ideally within an office environment, however all areas of customer service will be considered Previous experience within public sector, regulatory or education environments would be ideal for this role although not essential Experience of meeting/exceeding KPIs and targets is essential You will be highly personable and will be able to engage with customers on the phone in a friendly, empathetic, and professional manner Candidates must be able to demonstrate excellent written and verbal communication skills You will be happy to take ownership of queries and problems and ensure that these are followed through to resolution Strong IT skills are a must as is the ability to pick up new systems and procedures quickly This role is due to start on 30th June, therefore you must be available to start on that date. Successful candidates are subject to a 3-year reference clearance and a Standard DBS check ; thus, you must be able to provide a full reference history and up to date proofs of address/identification. Job Benefits: 28 days holiday increasing to 40.5 days after 12 weeks temping (inclusive of bank holidays) Work/life balance Additional income - Optional overtime once training period has been passed Hybrid working with I.T equipment provided Great career prospects within a well-established organisation Fully paid on the job training by dedicated trainers If you are interested and meet the above criteria, please apply, or send your CV ASAP to (url removed) . Alternatively, call the branch on (phone number removed) if you have any queries. Due to the high volume of CVs that we are currently receiving, we are unable to reply to each application. If you have not heard from us within 5 days, then unfortunately you have been unsuccessful on this occasion. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Feb 12, 2026
Seasonal
Inbound Customer Service Advisor START DATE: ASAP 13.81 per hour Full time (37 hours, Monday-Friday) Full training provided (6-8 weeks office based) Hybrid working after completion of training (3 days in office, 2 days WFH) Temporary contract until the end of the year Manchester City Centre We are currently looking for 10 Inbound Customer Service Advisors to join a public-sector organisation in the city centre of Manchester. This role will start ASAP on a temporary basis and is guaranteed for at least 3 months with the view to extend or move into a permanent role for the right candidates. Location: Very centrally located with access to all public transport links and local amenities. Role will be a mixture of office and home working and full IT equipment will be provided. Working days are Monday - Friday between the hours of 8:00AM-6:00PM, 37 hours per week. The Role: The customer service and administration team deal with a high volume of telephone and email queries on a daily basis and in addition to this deal with the processing of applications and all associated administration. The main purpose of this role is to provide outstanding customer service both oral and written in line with company policies and procedures. Key Responsibilities: Provide a high quality of service to internal and external stakeholders Understand and complete processes in accordance with guidelines Use several IT systems to record information and complete tasks accurately Meet and exceed agreed KPIs Handle a high volume or telephone and email enquiries adhering to company standards Manage your own caseload Process external applications Person Specification Candidates for this role will have strong customer service experience, ideally within an office environment, however all areas of customer service will be considered Previous experience within public sector, regulatory or education environments would be ideal for this role although not essential Experience of meeting/exceeding KPIs and targets is essential You will be highly personable and will be able to engage with customers on the phone in a friendly, empathetic, and professional manner Candidates must be able to demonstrate excellent written and verbal communication skills You will be happy to take ownership of queries and problems and ensure that these are followed through to resolution Strong IT skills are a must as is the ability to pick up new systems and procedures quickly This role is due to start on 30th June, therefore you must be available to start on that date. Successful candidates are subject to a 3-year reference clearance and a Standard DBS check ; thus, you must be able to provide a full reference history and up to date proofs of address/identification. Job Benefits: 28 days holiday increasing to 40.5 days after 12 weeks temping (inclusive of bank holidays) Work/life balance Additional income - Optional overtime once training period has been passed Hybrid working with I.T equipment provided Great career prospects within a well-established organisation Fully paid on the job training by dedicated trainers If you are interested and meet the above criteria, please apply, or send your CV ASAP to (url removed) . Alternatively, call the branch on (phone number removed) if you have any queries. Due to the high volume of CVs that we are currently receiving, we are unable to reply to each application. If you have not heard from us within 5 days, then unfortunately you have been unsuccessful on this occasion. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
TJX Europe At TJX Europe, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritises your development. Whether you're working in our Distribution Centers, Corporate Offices, or Retail Stores-TK Maxx & Homesense, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX team-a Fortune 100 company and the world's leading off-price retailer. Job Description: About the Program Continuous improvement is abusiness strategy that involves the evaluation and revision of processes, methods and practices. The goal of continuous improvement is to make periodic changes to increase the efficiency, accuracy and effectiveness of business operationsusing key tools from Lean Six Sigma. What You'll Do As a 12 month placement, your main responsibilities will include: Participating in process improvement projects, leveraging Lean Six Sigma (LSS) methodology, including scoping, defining, prioritizing projects, identifying project metrics, developing control plans to ensure project delivers gains that are continuous and sustainable with results that are measurable and validated developing pilot plans as needed Responsible for supporting research that identifies improvement opportunities, including identifying, testing, and developing and implementing sustainable improvement strategies to improve productivity and efficiencies that supports current and future business needs Providing planning support using DMAIC (Define, Measure, Analyse, Improve, Control) project roadmap includes identifying project metrics, providing methods to validate project solutions, deliver measurable and validated results and develop control plans to ensure project gains are continuous and sustainable Serving as an internal consultant on assigned projects to assist with identifying improvement opportunities and providing recommendations that includes defining Voice of the Customer, overseeing data collection, analysis, testing Collaborating with TJX Europe departments where there is impact to operational efficiencies, analysing data based on metrics, providing quantitative and qualitative observations, and developing recommendations based on findings What We're Looking For Working towards Bachelor's degree in Business Management/ Engineering/Science (preferred, not essential) Knowledge of Lean Six Sigma (LSS) and DMAIC methodology; LSSGreen and/or Yellow belt training an asset Demonstrated project management skills including structured project methodologies (i.e. determining needs, researching existing programs, etc.); utilizing multiple sources of information to develop well-structured business recommendations preparing and maintaining detailed development plans for projects; determining project specifications; understanding and applying principles of project control; and knowledge of and ability to use project reporting systems Good analytical and critical thinking skills to provide solutions; ability to leverage prior experience and adapt quickly to the changing work environment tomake effective decisions, revise business strategies to support the vision of the organization Demonstrated problem solving skills including analysis of information (i.e. requirements; description of problems.); provide solutions with cost implications to effectively resolve issues and execute strategic solutions Good organizational development skills including change management, time management; ability to implement and manage details, prioritize, multi-task and sometimes work under time pressure; ability to work independently with minimal supervision Excellent presentation, interpersonal and communication skills; ability to read, write and interpret information accurately. Ability to develop and build relationships with internal and external partners, influence team membersand help prioritize activities and resources to meet the organization's needs; build rapport and credibility to be a trusted advisor Demonstrated people management skills including coaching, providing advice and guidance to Associates to resolve issues/problems, evaluating performance and providing feedback to team members. Good understanding of financial planning, business tools and reports to make business recommendations Skills/Knowledge Strong computer skills including MS Office - Word, Excel, PowerPoint, Access; VBA and SharePoint knowledge/experience an asset. Ability to analyze and interpret data using statistical software such as Minitab Demonstrated ability to deliver measurable results Problem solving ability- Lean or Six Sigma Interact and partner with all levels of the organization up to Manager and Manager of Project Management What we offer At TJX Europe, we believe in supporting our associates to thrive both professionally and personally. Here's what you can expect: Generous holiday allowance plus bank holidays Exclusive employee discounts at TK Maxx and Homesense Ongoing learning and development opportunities A collaborative, inclusive culture where your voice is valued Access to wellbeing support and resources Pension and life assurance schemes Opportunities to grow your career across our global business Hybrid working model with flexibility A vibrant, campus-style head office in the heart of Watford-featuring a subsidised canteen, onsite gym, free parking, and just a short walk from Watford Junction Station Application Process Online application > Psychometric Online Tests > Online Video Interview > Assessment Centre or In Person Interview You must have the legal right to work in the country you are applying to. As proud as we are of our past success, it's our future that excites us most. We strive to provide opportunities for growth, recognition and a competitive salary and benefits package. Share our determination to think bolder and bigger, and be part of our future. We consider all applicants for employment without regard to age, disability, gender, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief and/or sexual orientation. Address: 73 Clarendon Road Location: EUR Home Office Watford GB
Feb 12, 2026
Full time
TJX Europe At TJX Europe, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritises your development. Whether you're working in our Distribution Centers, Corporate Offices, or Retail Stores-TK Maxx & Homesense, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX team-a Fortune 100 company and the world's leading off-price retailer. Job Description: About the Program Continuous improvement is abusiness strategy that involves the evaluation and revision of processes, methods and practices. The goal of continuous improvement is to make periodic changes to increase the efficiency, accuracy and effectiveness of business operationsusing key tools from Lean Six Sigma. What You'll Do As a 12 month placement, your main responsibilities will include: Participating in process improvement projects, leveraging Lean Six Sigma (LSS) methodology, including scoping, defining, prioritizing projects, identifying project metrics, developing control plans to ensure project delivers gains that are continuous and sustainable with results that are measurable and validated developing pilot plans as needed Responsible for supporting research that identifies improvement opportunities, including identifying, testing, and developing and implementing sustainable improvement strategies to improve productivity and efficiencies that supports current and future business needs Providing planning support using DMAIC (Define, Measure, Analyse, Improve, Control) project roadmap includes identifying project metrics, providing methods to validate project solutions, deliver measurable and validated results and develop control plans to ensure project gains are continuous and sustainable Serving as an internal consultant on assigned projects to assist with identifying improvement opportunities and providing recommendations that includes defining Voice of the Customer, overseeing data collection, analysis, testing Collaborating with TJX Europe departments where there is impact to operational efficiencies, analysing data based on metrics, providing quantitative and qualitative observations, and developing recommendations based on findings What We're Looking For Working towards Bachelor's degree in Business Management/ Engineering/Science (preferred, not essential) Knowledge of Lean Six Sigma (LSS) and DMAIC methodology; LSSGreen and/or Yellow belt training an asset Demonstrated project management skills including structured project methodologies (i.e. determining needs, researching existing programs, etc.); utilizing multiple sources of information to develop well-structured business recommendations preparing and maintaining detailed development plans for projects; determining project specifications; understanding and applying principles of project control; and knowledge of and ability to use project reporting systems Good analytical and critical thinking skills to provide solutions; ability to leverage prior experience and adapt quickly to the changing work environment tomake effective decisions, revise business strategies to support the vision of the organization Demonstrated problem solving skills including analysis of information (i.e. requirements; description of problems.); provide solutions with cost implications to effectively resolve issues and execute strategic solutions Good organizational development skills including change management, time management; ability to implement and manage details, prioritize, multi-task and sometimes work under time pressure; ability to work independently with minimal supervision Excellent presentation, interpersonal and communication skills; ability to read, write and interpret information accurately. Ability to develop and build relationships with internal and external partners, influence team membersand help prioritize activities and resources to meet the organization's needs; build rapport and credibility to be a trusted advisor Demonstrated people management skills including coaching, providing advice and guidance to Associates to resolve issues/problems, evaluating performance and providing feedback to team members. Good understanding of financial planning, business tools and reports to make business recommendations Skills/Knowledge Strong computer skills including MS Office - Word, Excel, PowerPoint, Access; VBA and SharePoint knowledge/experience an asset. Ability to analyze and interpret data using statistical software such as Minitab Demonstrated ability to deliver measurable results Problem solving ability- Lean or Six Sigma Interact and partner with all levels of the organization up to Manager and Manager of Project Management What we offer At TJX Europe, we believe in supporting our associates to thrive both professionally and personally. Here's what you can expect: Generous holiday allowance plus bank holidays Exclusive employee discounts at TK Maxx and Homesense Ongoing learning and development opportunities A collaborative, inclusive culture where your voice is valued Access to wellbeing support and resources Pension and life assurance schemes Opportunities to grow your career across our global business Hybrid working model with flexibility A vibrant, campus-style head office in the heart of Watford-featuring a subsidised canteen, onsite gym, free parking, and just a short walk from Watford Junction Station Application Process Online application > Psychometric Online Tests > Online Video Interview > Assessment Centre or In Person Interview You must have the legal right to work in the country you are applying to. As proud as we are of our past success, it's our future that excites us most. We strive to provide opportunities for growth, recognition and a competitive salary and benefits package. Share our determination to think bolder and bigger, and be part of our future. We consider all applicants for employment without regard to age, disability, gender, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief and/or sexual orientation. Address: 73 Clarendon Road Location: EUR Home Office Watford GB
Skipton International Ltd
Newcastle Upon Tyne, Tyne And Wear
A leading building society in the UK is looking for a Customer Relationship Consultant to work at their Newcastle branch. In this role, you will engage with customers to understand their needs, provide information about financial products, and build relationships through proactive communication. The position requires a commitment to excellent customer service and flexibility in working with different customers. The annual salary is £26,750, with additional benefits available.
Feb 12, 2026
Full time
A leading building society in the UK is looking for a Customer Relationship Consultant to work at their Newcastle branch. In this role, you will engage with customers to understand their needs, provide information about financial products, and build relationships through proactive communication. The position requires a commitment to excellent customer service and flexibility in working with different customers. The annual salary is £26,750, with additional benefits available.
Are you looking for a new Employee Relations focused role in a Public Sector, unionised environment? My West London based NHS client, is looking or an Interim Head of/ER Manager for 6 months to manage 4 ER Advisor in the delivery of an effective ER case management service. You will provide expert professional leadership across all aspects of employee relations, including complex case management, organisational change, policy development, workforce investigations, trade union engagement, and workforce risk mitigation. Working closely with senior leaders, clinical directors, and staff side colleagues, you will ensure that our approach is fair, consistent, legally compliant and aligned to NHS best practice. If you available to start asap and fit the remit below please apply today.
Feb 12, 2026
Contractor
Are you looking for a new Employee Relations focused role in a Public Sector, unionised environment? My West London based NHS client, is looking or an Interim Head of/ER Manager for 6 months to manage 4 ER Advisor in the delivery of an effective ER case management service. You will provide expert professional leadership across all aspects of employee relations, including complex case management, organisational change, policy development, workforce investigations, trade union engagement, and workforce risk mitigation. Working closely with senior leaders, clinical directors, and staff side colleagues, you will ensure that our approach is fair, consistent, legally compliant and aligned to NHS best practice. If you available to start asap and fit the remit below please apply today.
Are you a commercially minded Senior HR Business Partner with a background in retail and a passion for partnering with operations? Are you looking to take the next step in your HR career, leading a team and driving people strategy in a fast-paced, evolving environment? If so, we'd love to hear from you. This is a full-time position, initially offered on a 3 month fixed-term contract basis and offers hybrid working. About the Role We're seeking an experienced Senior HR Business Partner to join this dynamic People team, providing expert HR support to retail operations. With a strong understanding of the retail environment, you'll act as a trusted advisor to senior leaders, helping shape and implement people strategies that support business growth and transformation. You'll also have responsibility for managing a small team of HR professionals, supporting their development and ensuring the delivery of high quality, proactive HR support across the business. Key Responsibilities Build strong, strategic relationships with retail leaders. Translate business needs into effective people plans aligned with organisational goals. Coach and influence leaders on all aspects of people management, performance, and engagement. Lead on organisational design, change management, and workforce planning initiatives. Support talent development, succession planning, and leadership capability across functions. Oversee employee relations cases, ensuring fair, consistent, and commercially balanced outcomes. Line manage and develop a small HR team, ensuring high standards of service delivery. Use HR data and insights to drive continuous improvement and inform decision making. About You Proven HRBP experience in a retail environment or similar. Strong commercial acumen and ability to align people strategies with business priorities. Confident stakeholder manager with the ability to influence at all levels. Demonstrated experience in team management, with a passion for developing others. Comfortable navigating fast paced, change oriented environments. CIPD qualified (or equivalent experience) with up to date knowledge of UK employment law. What's on Offer A collaborative and people first culture where your voice is heard. The opportunity to influence and shape the people agenda in a growing business. A competitive salary and benefits package. Hybrid working with flexibility to support work life balance. A real opportunity to make an impact. If this sounds like your next move, we'd love to hear from you. Please submit your CV and a brief cover note outlining your suitability for the role. Please note you will receive an automated response advising you that we have received your CV. Morgan Philips Group is a global talent solutions business that disrupts conventional thinking in executive search, recruitment and talent consulting. We operate in over 20 markets in Europe, North & South America, Asia, and the Middle East & Africa. We understand that the future is digital and social, so we embrace the latest technology, including video ads and CVs, as well as social recruiting. Our innovative services are tailored to the new world of work yet we do not lose sight of the fact that employees be they existing and potential are ultimately human beings. We are committed to ensuring that all job applicants are treated equally, without discrimination because of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
Feb 12, 2026
Full time
Are you a commercially minded Senior HR Business Partner with a background in retail and a passion for partnering with operations? Are you looking to take the next step in your HR career, leading a team and driving people strategy in a fast-paced, evolving environment? If so, we'd love to hear from you. This is a full-time position, initially offered on a 3 month fixed-term contract basis and offers hybrid working. About the Role We're seeking an experienced Senior HR Business Partner to join this dynamic People team, providing expert HR support to retail operations. With a strong understanding of the retail environment, you'll act as a trusted advisor to senior leaders, helping shape and implement people strategies that support business growth and transformation. You'll also have responsibility for managing a small team of HR professionals, supporting their development and ensuring the delivery of high quality, proactive HR support across the business. Key Responsibilities Build strong, strategic relationships with retail leaders. Translate business needs into effective people plans aligned with organisational goals. Coach and influence leaders on all aspects of people management, performance, and engagement. Lead on organisational design, change management, and workforce planning initiatives. Support talent development, succession planning, and leadership capability across functions. Oversee employee relations cases, ensuring fair, consistent, and commercially balanced outcomes. Line manage and develop a small HR team, ensuring high standards of service delivery. Use HR data and insights to drive continuous improvement and inform decision making. About You Proven HRBP experience in a retail environment or similar. Strong commercial acumen and ability to align people strategies with business priorities. Confident stakeholder manager with the ability to influence at all levels. Demonstrated experience in team management, with a passion for developing others. Comfortable navigating fast paced, change oriented environments. CIPD qualified (or equivalent experience) with up to date knowledge of UK employment law. What's on Offer A collaborative and people first culture where your voice is heard. The opportunity to influence and shape the people agenda in a growing business. A competitive salary and benefits package. Hybrid working with flexibility to support work life balance. A real opportunity to make an impact. If this sounds like your next move, we'd love to hear from you. Please submit your CV and a brief cover note outlining your suitability for the role. Please note you will receive an automated response advising you that we have received your CV. Morgan Philips Group is a global talent solutions business that disrupts conventional thinking in executive search, recruitment and talent consulting. We operate in over 20 markets in Europe, North & South America, Asia, and the Middle East & Africa. We understand that the future is digital and social, so we embrace the latest technology, including video ads and CVs, as well as social recruiting. Our innovative services are tailored to the new world of work yet we do not lose sight of the fact that employees be they existing and potential are ultimately human beings. We are committed to ensuring that all job applicants are treated equally, without discrimination because of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
Description Company Overview Hitachi contributes to a harmonized society where environment, wellbeing, and economic growth are balanced by bringing IT, OT, and products together through its Social Innovation Business. Hitachi operates globally in four sectors - Digital Systems & Services, Energy, Mobility, and Connective Industries - and the Strategic SIB Business Unit for new growth. With Lumada at its core, Hitachi creates value by integrating data, technology, and domain knowledge to solve customer and social challenges. Revenues for FY2024 (ended March 31, 2025) totaled 9,783.3 billion yen, with 618 consolidated subsidiaries and approximately 280,000 employees worldwide. Visit us at . What you'll be doing Role Overview The Director Digital HR Technology - RAIL Sector is accountable for leading the HR technology strategy, execution, and adoption for the RAIL sector, aligned with the Global Digital HR (DHR) vision and governance. This role owns Workday as the core HR platform for the sector, oversees complementary HR technologies, and leads AI and automation initiatives that enhance workforce experience and operational effectiveness. The Director manages a small sector HR technology team and serves as the primary point of contact (POC) to Global Digital HR, ensuring seamless alignment between global standards and sector-specific needs. Key Outcomes of the Role: Effective and compliant deployment and adoption of Workday across the RAIL sector. Strong alignment between sector HR priorities and global HR technology strategy. Measurable business value from AI-enabled HR solutions. Clear governance, accountability, and simplification of the HR technology landscape. The role will also be responsible for: Sector HR Technology Leadership Own the end-to-end HR technology landscape for the RAIL sector. Produce and maintain the 3-year HR technology roadmap and budget. Act as the senior HR technology advisor to RAIL HR leadership. Balance global standardization with sector-specific operational requirements. Represent RAIL in global HR technology governance forums. Workday Platform Ownership (Sector Scope) Lead sector-level ownership of Workday in partnership with Global DHR Product Leads. Sponsor Rail Sector projects and oversee configuration, enhancements, releases, and prioritization across all Functional Areas: Core HCM, Recruiting & Onboarding, Talent & Performance, Compensation & Advanced Compensation, Security, Learning, Absence, Time Tracking, Reporting and Payroll (where applicable). Ensure high-quality data, reporting consistency, and compliance with global standards. Drive adoption of Workday best practices and limit non-standard customizations. Deploy, manage and evolve the Tier 0, 1 & 2 Workday support model. Primary customer PoC for Tier 3 from Global DHR Delivery team. Complementary HR Technology & Integrations Govern sector usage of complementary HR technologies, including: Payroll and Benefit platforms in conjunction with Sector Countries and HR Shared Services. HR Case & Knowledge Management (Workday Help and/or ServiceNow HRSD). Talent tools (assessments, interviewing, skills intelligence). Learning Management Systems (LMS); Learning Experience (LXP) platforms and integrations with learning content providers. Contingent workforce VMS platforms. Partner with IT and vendors to ensure: Secure, scalable integrations, Stable operations and release coordination, Cost and vendor rationalization. AI in HR & Automation (Sector Champion) Serve as the sector lead for AI in HR initiatives, aligned with global AI governance. Identify, pilot, and scale AI use cases across HR from Hire to Retire. Ensure responsible AI practices, including bias mitigation, data privacy, and auditability. People Leadership & Operating Model Lead and develop a sector HR technology team, including: Direct management of sector HR tech resources. Governance of Regional Digital HR support teams. Coordination with global shared services / support model POCs. Define clear roles, ownership boundaries, and escalation paths. Foster a high-performing, globally distributed team culture. Global Digital HR (DHR) Liaison & Governance Act as the primary POC between the RAIL sector and Global Digital HR. Translate sector needs into structured, prioritized requirements. Ensure sector adherence to: Global HR technology architecture. Data, security, and compliance standards. Release and change governance. Monitor and hold Global DHR to account for: Application availability Service and Project delivery Cost and efficiency Contribute to global roadmap shaping and strategic discussion. Collaboration and support with other DHR Sector Leads. Adoption, Change & Value Realization Drive adoption and user experience across the RAIL sector. Define and track KPIs related to: System engagement; utilization; Employee & Manager self-service, HR operational efficiency, Business value and ROI. Develop and promote all technology learning channels and guides. Partner with HR Operations, Change, and Communications teams to embed technology into everyday work. What you bring to the team We're looking for a team player, who is motivated by delivering great work and the Hitachi vision. The ideal candidate will possess the following skills and background required: 10-15+ years of experience in HR Technology / Digital HR / HRIS Strong, hands-on experience with Workday in complex, global environments Proven people leadership experience (direct and matrixed teams) Experience operating in global, federated HR models Strong understanding of HR processes, integrations, and data governance Excellent verbal and written communications - primary business language is English. Preferred Experience leading AI or automation initiatives in HR Exposure to applications in Case Management; Contingent VMS; skills & competencies; learning; payroll and benefits. Experience in Rail, Transportation, Infrastructure, or Engineering-led industries Prior experience working across Europe and/or India delivery models Our Values We are proud to say we are an equal opportunity employer and welcome all applicants for employment without consideration of any factor that doesn't impact your ability to do the job. We are proud of Japanese heritage, with our values expressed through the Hitachi Spirit: Wa-Harmony, Trust, Respect Makoto-Sincerity, Fairness, Honesty, Integrity Kaitakusha-Seishin-Pioneering Spirit, Challenge This role offers the opportunity to shape the future of HR technology for a critical global sector, working at the intersection of Workday, AI, and large-scale digital transformation, while being deeply connected to a global HR technology community.
Feb 12, 2026
Full time
Description Company Overview Hitachi contributes to a harmonized society where environment, wellbeing, and economic growth are balanced by bringing IT, OT, and products together through its Social Innovation Business. Hitachi operates globally in four sectors - Digital Systems & Services, Energy, Mobility, and Connective Industries - and the Strategic SIB Business Unit for new growth. With Lumada at its core, Hitachi creates value by integrating data, technology, and domain knowledge to solve customer and social challenges. Revenues for FY2024 (ended March 31, 2025) totaled 9,783.3 billion yen, with 618 consolidated subsidiaries and approximately 280,000 employees worldwide. Visit us at . What you'll be doing Role Overview The Director Digital HR Technology - RAIL Sector is accountable for leading the HR technology strategy, execution, and adoption for the RAIL sector, aligned with the Global Digital HR (DHR) vision and governance. This role owns Workday as the core HR platform for the sector, oversees complementary HR technologies, and leads AI and automation initiatives that enhance workforce experience and operational effectiveness. The Director manages a small sector HR technology team and serves as the primary point of contact (POC) to Global Digital HR, ensuring seamless alignment between global standards and sector-specific needs. Key Outcomes of the Role: Effective and compliant deployment and adoption of Workday across the RAIL sector. Strong alignment between sector HR priorities and global HR technology strategy. Measurable business value from AI-enabled HR solutions. Clear governance, accountability, and simplification of the HR technology landscape. The role will also be responsible for: Sector HR Technology Leadership Own the end-to-end HR technology landscape for the RAIL sector. Produce and maintain the 3-year HR technology roadmap and budget. Act as the senior HR technology advisor to RAIL HR leadership. Balance global standardization with sector-specific operational requirements. Represent RAIL in global HR technology governance forums. Workday Platform Ownership (Sector Scope) Lead sector-level ownership of Workday in partnership with Global DHR Product Leads. Sponsor Rail Sector projects and oversee configuration, enhancements, releases, and prioritization across all Functional Areas: Core HCM, Recruiting & Onboarding, Talent & Performance, Compensation & Advanced Compensation, Security, Learning, Absence, Time Tracking, Reporting and Payroll (where applicable). Ensure high-quality data, reporting consistency, and compliance with global standards. Drive adoption of Workday best practices and limit non-standard customizations. Deploy, manage and evolve the Tier 0, 1 & 2 Workday support model. Primary customer PoC for Tier 3 from Global DHR Delivery team. Complementary HR Technology & Integrations Govern sector usage of complementary HR technologies, including: Payroll and Benefit platforms in conjunction with Sector Countries and HR Shared Services. HR Case & Knowledge Management (Workday Help and/or ServiceNow HRSD). Talent tools (assessments, interviewing, skills intelligence). Learning Management Systems (LMS); Learning Experience (LXP) platforms and integrations with learning content providers. Contingent workforce VMS platforms. Partner with IT and vendors to ensure: Secure, scalable integrations, Stable operations and release coordination, Cost and vendor rationalization. AI in HR & Automation (Sector Champion) Serve as the sector lead for AI in HR initiatives, aligned with global AI governance. Identify, pilot, and scale AI use cases across HR from Hire to Retire. Ensure responsible AI practices, including bias mitigation, data privacy, and auditability. People Leadership & Operating Model Lead and develop a sector HR technology team, including: Direct management of sector HR tech resources. Governance of Regional Digital HR support teams. Coordination with global shared services / support model POCs. Define clear roles, ownership boundaries, and escalation paths. Foster a high-performing, globally distributed team culture. Global Digital HR (DHR) Liaison & Governance Act as the primary POC between the RAIL sector and Global Digital HR. Translate sector needs into structured, prioritized requirements. Ensure sector adherence to: Global HR technology architecture. Data, security, and compliance standards. Release and change governance. Monitor and hold Global DHR to account for: Application availability Service and Project delivery Cost and efficiency Contribute to global roadmap shaping and strategic discussion. Collaboration and support with other DHR Sector Leads. Adoption, Change & Value Realization Drive adoption and user experience across the RAIL sector. Define and track KPIs related to: System engagement; utilization; Employee & Manager self-service, HR operational efficiency, Business value and ROI. Develop and promote all technology learning channels and guides. Partner with HR Operations, Change, and Communications teams to embed technology into everyday work. What you bring to the team We're looking for a team player, who is motivated by delivering great work and the Hitachi vision. The ideal candidate will possess the following skills and background required: 10-15+ years of experience in HR Technology / Digital HR / HRIS Strong, hands-on experience with Workday in complex, global environments Proven people leadership experience (direct and matrixed teams) Experience operating in global, federated HR models Strong understanding of HR processes, integrations, and data governance Excellent verbal and written communications - primary business language is English. Preferred Experience leading AI or automation initiatives in HR Exposure to applications in Case Management; Contingent VMS; skills & competencies; learning; payroll and benefits. Experience in Rail, Transportation, Infrastructure, or Engineering-led industries Prior experience working across Europe and/or India delivery models Our Values We are proud to say we are an equal opportunity employer and welcome all applicants for employment without consideration of any factor that doesn't impact your ability to do the job. We are proud of Japanese heritage, with our values expressed through the Hitachi Spirit: Wa-Harmony, Trust, Respect Makoto-Sincerity, Fairness, Honesty, Integrity Kaitakusha-Seishin-Pioneering Spirit, Challenge This role offers the opportunity to shape the future of HR technology for a critical global sector, working at the intersection of Workday, AI, and large-scale digital transformation, while being deeply connected to a global HR technology community.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams that lead them click apply for full job details
Feb 12, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams that lead them click apply for full job details
