Customer Service Advisor Salary: £12.60 per hour (Living Wage Employer) Location: Capgemini, Inverness or Nairn Hours: 35 hours per week, Monday to Friday, between 7am - 6pm Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor, working with our client, Capgemini In this role, you will be the first point of contact for customers, providing 1st line IT suppo click apply for full job details
Jan 30, 2026
Seasonal
Customer Service Advisor Salary: £12.60 per hour (Living Wage Employer) Location: Capgemini, Inverness or Nairn Hours: 35 hours per week, Monday to Friday, between 7am - 6pm Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor, working with our client, Capgemini In this role, you will be the first point of contact for customers, providing 1st line IT suppo click apply for full job details
Part of the VolkerWessels UK Group, VolkerStevin is an industry-leading civil engineering business, providing complex and innovative engineering solutions across a wide range of sectors including maritime, flood risk management, defence, energy, water and regeneration. Collaborating with, and drawing on the specialist skills of the group's business units we deliver a truly integrated, multidiscipl click apply for full job details
Jan 30, 2026
Full time
Part of the VolkerWessels UK Group, VolkerStevin is an industry-leading civil engineering business, providing complex and innovative engineering solutions across a wide range of sectors including maritime, flood risk management, defence, energy, water and regeneration. Collaborating with, and drawing on the specialist skills of the group's business units we deliver a truly integrated, multidiscipl click apply for full job details
DO NOT APPLY VIA THIS ADVERT. APPLY ONLY THROUGH SAXTON BAMPFLYDE. Saxton Bampfylde Ltd is acting as an employment agency advisor to Our Future Health on this appointment. For further information about the role, including details on how to apply, please visit using reference ZBWTD. Applications should be received by noon on 16th February. Despite advances in healthcare and medicine, large numbers of people in the UK still spend many years of their later life in poor health because of common diseases and health conditions such as cancer, Alzheimer's, heart disease, arthritis, diabetes and stroke. Our Future Health exists to change this. By bringing together health data at unprecedented scale and quality, we enable researchers to discover new ways to prevent disease, detect it earlier and improve treatment - helping people live longer, healthier lives. We are now the world's biggest health research programme of its kind, with more than 2.5 million volunteers already taking part and a target of up to five million adults across the UK. Our volunteer group is also more diverse than comparable programmes, allowing us to build a uniquely rich and representative picture of the nation's health. Thanks to the phenomenal support of the public, registered health researchers are already analysing our data through around 50 approved studies, including research into cancer, cardiovascular disease, diabetes and kidney disease. This is an exceptional opportunity to join Our Future Health as Chief Data Officer (CDO) at a pivotal moment in our development. The CDO will lead our data strategy, ensuring that health and operational data are securely managed, curated and transformed into trusted, usable assets that unlock scientific discovery and drive organisational impact. Moving beyond data as a supporting function, the CDO will help embed data as a core business asset that informs decision making, powers products and enables innovation at scale. The CDO will be responsible for ensuring that health and operational data is securely received, curated, governed and transformed into high quality, usable data that supports world leading research and innovation. Working closely with executive colleagues across Science, Technology, Product, Compliance and Business Development, you will oversee data operations, architecture, analytics and governance, while ensuring the highest standards of privacy, trust and regulatory compliance. You will also play a critical role in shaping data products and services for researchers, clinicians and policymakers, helping to maximise the scientific, societal and economic impact of Our Future Health's unique data resource. We are seeking a highly experienced and credible data leader with a strong track record of operating at executive level within complex, data intensive and highly regulated environments. You will bring deep expertise in data strategy, governance and large scale data platforms, alongside experience of working at the intersection of health, research and technology. An influential and collaborative leader, you will combine strategic vision with operational rigour, and a clear commitment to public trust, ethical data use and impact. Above all, you will share Our Future Health's mission to help people live longer, healthier lives through better prevention, earlier detection and improved treatment. Generous Pension Scheme - We invest in your future with employer contributions of up to 12%. 30 Days Holiday pro rata + Bank Holidays - Enjoy a generous holiday allowance with the flexibility to take bank holidays when it suits you. Enhanced Parental Leave - Supporting you during life's biggest moments. Cycle to Work Scheme - Save % on a new bike and accessories through salary sacrifice. Home & Tech Savings - Get up to 8% off on IKEA and Currys products, spreading the cost over 12 months through salary sacrifice £1,000 Employee Referral Bonus - Know someone amazing? Get rewarded for bringing them on board! Wellbeing Support - Access to Mental Health First Aiders, plus 24/7 online GP services and an Employee Assistance Programme for you and your family. A Great Place to Work - We have a lovely Central London office in Holborn, and offer flexible and remote working arrangements. Saxton Bampfylde Ltd is acting as an employment agency advisor to Our Future Health on this appointment. The closing date for applications is noon on 16th February.
Jan 30, 2026
Full time
DO NOT APPLY VIA THIS ADVERT. APPLY ONLY THROUGH SAXTON BAMPFLYDE. Saxton Bampfylde Ltd is acting as an employment agency advisor to Our Future Health on this appointment. For further information about the role, including details on how to apply, please visit using reference ZBWTD. Applications should be received by noon on 16th February. Despite advances in healthcare and medicine, large numbers of people in the UK still spend many years of their later life in poor health because of common diseases and health conditions such as cancer, Alzheimer's, heart disease, arthritis, diabetes and stroke. Our Future Health exists to change this. By bringing together health data at unprecedented scale and quality, we enable researchers to discover new ways to prevent disease, detect it earlier and improve treatment - helping people live longer, healthier lives. We are now the world's biggest health research programme of its kind, with more than 2.5 million volunteers already taking part and a target of up to five million adults across the UK. Our volunteer group is also more diverse than comparable programmes, allowing us to build a uniquely rich and representative picture of the nation's health. Thanks to the phenomenal support of the public, registered health researchers are already analysing our data through around 50 approved studies, including research into cancer, cardiovascular disease, diabetes and kidney disease. This is an exceptional opportunity to join Our Future Health as Chief Data Officer (CDO) at a pivotal moment in our development. The CDO will lead our data strategy, ensuring that health and operational data are securely managed, curated and transformed into trusted, usable assets that unlock scientific discovery and drive organisational impact. Moving beyond data as a supporting function, the CDO will help embed data as a core business asset that informs decision making, powers products and enables innovation at scale. The CDO will be responsible for ensuring that health and operational data is securely received, curated, governed and transformed into high quality, usable data that supports world leading research and innovation. Working closely with executive colleagues across Science, Technology, Product, Compliance and Business Development, you will oversee data operations, architecture, analytics and governance, while ensuring the highest standards of privacy, trust and regulatory compliance. You will also play a critical role in shaping data products and services for researchers, clinicians and policymakers, helping to maximise the scientific, societal and economic impact of Our Future Health's unique data resource. We are seeking a highly experienced and credible data leader with a strong track record of operating at executive level within complex, data intensive and highly regulated environments. You will bring deep expertise in data strategy, governance and large scale data platforms, alongside experience of working at the intersection of health, research and technology. An influential and collaborative leader, you will combine strategic vision with operational rigour, and a clear commitment to public trust, ethical data use and impact. Above all, you will share Our Future Health's mission to help people live longer, healthier lives through better prevention, earlier detection and improved treatment. Generous Pension Scheme - We invest in your future with employer contributions of up to 12%. 30 Days Holiday pro rata + Bank Holidays - Enjoy a generous holiday allowance with the flexibility to take bank holidays when it suits you. Enhanced Parental Leave - Supporting you during life's biggest moments. Cycle to Work Scheme - Save % on a new bike and accessories through salary sacrifice. Home & Tech Savings - Get up to 8% off on IKEA and Currys products, spreading the cost over 12 months through salary sacrifice £1,000 Employee Referral Bonus - Know someone amazing? Get rewarded for bringing them on board! Wellbeing Support - Access to Mental Health First Aiders, plus 24/7 online GP services and an Employee Assistance Programme for you and your family. A Great Place to Work - We have a lovely Central London office in Holborn, and offer flexible and remote working arrangements. Saxton Bampfylde Ltd is acting as an employment agency advisor to Our Future Health on this appointment. The closing date for applications is noon on 16th February.
Corporate Paralegal K3 Law A new Corporate Paralegal opportunity within K3 Law, a growing Boutique Law Firm offering exposure to a wide range of corporate work and career progression within a leading UK professional services organisation. The Company: K3 Law is a high-quality boutique corporate law firm and is part of K3 Capital Group, a multi-disciplinary Advisory & Professional Services group focu click apply for full job details
Jan 30, 2026
Full time
Corporate Paralegal K3 Law A new Corporate Paralegal opportunity within K3 Law, a growing Boutique Law Firm offering exposure to a wide range of corporate work and career progression within a leading UK professional services organisation. The Company: K3 Law is a high-quality boutique corporate law firm and is part of K3 Capital Group, a multi-disciplinary Advisory & Professional Services group focu click apply for full job details
Customer Advisor - Private Medical Insurance - Starting salary between £25,400 to £28,500 (depending on hours, skills, and experience) plus additional benefits Do you love helping people and making a real difference? Are you someone who thrives in a fast-paced environment and builds great relationships with ease? If you're passionate about delivering brilliant service and supporting people when they need it most - we'd love to hear from you. Our standard full-time contracts are for 35 hours per week (with options for part time working, after the initial 18-week full time training period). However we want you to have the flexibility to increase your working hours if it suits you, so we also offer the option for an enhanced 40 hour contract. Flexible shift pattern between 08:00 - 18:30, Monday - Friday and one Saturday shift every six weeks, 09:00 - 13:00. A bit about the job You'll be the first point of contact for customers making a health insurance claim. Whether it's booking an appointment, sorting out a bill, or arranging overnight care - you'll guide them through every step. You'll help customers access the private treatment they need, from outpatient tests to aftercare. You'll also handle occasional complaints, with full support from your team. It's a role that really matters - and one where you can make a big impact. Skills and experience we're looking for Great communication skills and experience in a customer-facing role. Empathy and the ability to support people through difficult times. A natural problem-solver who asks the right questions to get things done. Detail-focused and confident making decisions based on facts. Insurance or financial services experience is a bonus - but not essential. What you'll get for this role Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary between £25,400 and £28,500 (depending on location, skills, experience, and qualifications) Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We'd love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please contact Bhavya Tejaswi - .
Jan 30, 2026
Full time
Customer Advisor - Private Medical Insurance - Starting salary between £25,400 to £28,500 (depending on hours, skills, and experience) plus additional benefits Do you love helping people and making a real difference? Are you someone who thrives in a fast-paced environment and builds great relationships with ease? If you're passionate about delivering brilliant service and supporting people when they need it most - we'd love to hear from you. Our standard full-time contracts are for 35 hours per week (with options for part time working, after the initial 18-week full time training period). However we want you to have the flexibility to increase your working hours if it suits you, so we also offer the option for an enhanced 40 hour contract. Flexible shift pattern between 08:00 - 18:30, Monday - Friday and one Saturday shift every six weeks, 09:00 - 13:00. A bit about the job You'll be the first point of contact for customers making a health insurance claim. Whether it's booking an appointment, sorting out a bill, or arranging overnight care - you'll guide them through every step. You'll help customers access the private treatment they need, from outpatient tests to aftercare. You'll also handle occasional complaints, with full support from your team. It's a role that really matters - and one where you can make a big impact. Skills and experience we're looking for Great communication skills and experience in a customer-facing role. Empathy and the ability to support people through difficult times. A natural problem-solver who asks the right questions to get things done. Detail-focused and confident making decisions based on facts. Insurance or financial services experience is a bonus - but not essential. What you'll get for this role Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary between £25,400 and £28,500 (depending on location, skills, experience, and qualifications) Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We'd love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please contact Bhavya Tejaswi - .
About Our Client They are committed to providing expert tax solutions and fostering growth and success for their clients Job Description Lead M&A transactions tax projects, ensuring compliance and optimal client outcomes. Advise clients on tax implications and strategies for mergers and acquisitions. Collaborate with internal teams and external stakeholders to deliver seamless tax solutions. Review and analyse tax structures, providing recommendations for improvements. Manage and mentor team members to develop their expertise in the tax department. Stay updated on tax legislation and industry developments relevant to M&A transactions. Prepare and present detailed reports and documentation for clients. Ensure client satisfaction by delivering high-quality and timely tax advisory services. The Successful Applicant A successful M&A Transactions Tax Senior Manager should have: A strong background in tax advisory within the business services industry. Proven expertise in mergers and acquisitions tax matters. Relevant professional qualifications in tax or accountancy. Excellent analytical and problem-solving skills. Strong communication and presentation abilities. Ability to manage multiple projects effectively and meet deadlines. Experience in developing and mentoring team members. What's on Offer Competitive salary ranging from £86,000 to £96,000 per annum. Hybrid working arrangements to support work-life balance. Opportunity to work in a large organisation within the business services industry. Permanent role with scope for professional growth and development. Collaborative and supportive company culture. This is a fantastic opportunity for a M&A Transactions Tax Senior Manager to make a significant impact. If you meet the criteria, we encourage you to apply and take the next step in your career.
Jan 30, 2026
Full time
About Our Client They are committed to providing expert tax solutions and fostering growth and success for their clients Job Description Lead M&A transactions tax projects, ensuring compliance and optimal client outcomes. Advise clients on tax implications and strategies for mergers and acquisitions. Collaborate with internal teams and external stakeholders to deliver seamless tax solutions. Review and analyse tax structures, providing recommendations for improvements. Manage and mentor team members to develop their expertise in the tax department. Stay updated on tax legislation and industry developments relevant to M&A transactions. Prepare and present detailed reports and documentation for clients. Ensure client satisfaction by delivering high-quality and timely tax advisory services. The Successful Applicant A successful M&A Transactions Tax Senior Manager should have: A strong background in tax advisory within the business services industry. Proven expertise in mergers and acquisitions tax matters. Relevant professional qualifications in tax or accountancy. Excellent analytical and problem-solving skills. Strong communication and presentation abilities. Ability to manage multiple projects effectively and meet deadlines. Experience in developing and mentoring team members. What's on Offer Competitive salary ranging from £86,000 to £96,000 per annum. Hybrid working arrangements to support work-life balance. Opportunity to work in a large organisation within the business services industry. Permanent role with scope for professional growth and development. Collaborative and supportive company culture. This is a fantastic opportunity for a M&A Transactions Tax Senior Manager to make a significant impact. If you meet the criteria, we encourage you to apply and take the next step in your career.
Work however YOU want to work! Sounds great, doesn't it? This globally recognised practice requires a Personal Tax Manager, predominantly hybrid working with a minimum one day a week from the Milton Keynes office, providing you with the freedom to prioritise personal commitments. Reporting into the Partners, the Personal Tax Manager will collaborate with a huge variety of high-net-worth-individuals, ensuring compliance obligations are achieved. These are often quite technical and highly complex. As well as that, you will play a key role in small advisory focused projects for clients, which can include technology, regulations or advice and recommendations. You will also support the wider tax team, providing feedback for juniors and seeking efficiencies in processes throughout the team to ensure high standards are adhered to. The practice is progressive and innovate at heart, taking their economic and environmental responsibilities extremely seriously by implementing initiatives relating to their footprint but also place true value in the welfare and career prospects of its people. This is an incredible opportunity for a tax professional to accommodate all your personal responsibilities and needs along with moving your career forward within a practice keen to invest in your professional development and career goals. This is an opportunity you just don't want to miss out on! Responsibilities: Delivering accurate and compliant personal tax returns Reviewing complex tax returns for a range of clients including HNWI Providing advisory services as necessary and supporting on ad hoc projects Delegating and organising work throughout the team and providing feedback to juniors Requirements: A tax professional that is ATT or CTA (Chartered Institute of Taxation) qualified with previous background in private clients compliance Strong technical knowledge and constantly up to date with legislation and requirements Aptitude for developing people with good people management and leading a team What's on offer: A competitive starting salary Hybrid working pattern (1 day minimum per week in Milton Keynes office) Agile and adaptable working hours Clear pathway for future career development Full & comprehensive benefits package Register your interest by applying today or call Richard or Luke on (phone number removed) to discuss this opportunity further, always in complete confidence. Addington Ball is a specialist finance and accounting recruitment consultancy covering the Midlands and Northern Home counties. We are a member of TEAM and are acting as an Employment Agency in relation to this vacancy. Job ref - ABJ/(phone number removed) - Personal Tax Manager
Jan 30, 2026
Full time
Work however YOU want to work! Sounds great, doesn't it? This globally recognised practice requires a Personal Tax Manager, predominantly hybrid working with a minimum one day a week from the Milton Keynes office, providing you with the freedom to prioritise personal commitments. Reporting into the Partners, the Personal Tax Manager will collaborate with a huge variety of high-net-worth-individuals, ensuring compliance obligations are achieved. These are often quite technical and highly complex. As well as that, you will play a key role in small advisory focused projects for clients, which can include technology, regulations or advice and recommendations. You will also support the wider tax team, providing feedback for juniors and seeking efficiencies in processes throughout the team to ensure high standards are adhered to. The practice is progressive and innovate at heart, taking their economic and environmental responsibilities extremely seriously by implementing initiatives relating to their footprint but also place true value in the welfare and career prospects of its people. This is an incredible opportunity for a tax professional to accommodate all your personal responsibilities and needs along with moving your career forward within a practice keen to invest in your professional development and career goals. This is an opportunity you just don't want to miss out on! Responsibilities: Delivering accurate and compliant personal tax returns Reviewing complex tax returns for a range of clients including HNWI Providing advisory services as necessary and supporting on ad hoc projects Delegating and organising work throughout the team and providing feedback to juniors Requirements: A tax professional that is ATT or CTA (Chartered Institute of Taxation) qualified with previous background in private clients compliance Strong technical knowledge and constantly up to date with legislation and requirements Aptitude for developing people with good people management and leading a team What's on offer: A competitive starting salary Hybrid working pattern (1 day minimum per week in Milton Keynes office) Agile and adaptable working hours Clear pathway for future career development Full & comprehensive benefits package Register your interest by applying today or call Richard or Luke on (phone number removed) to discuss this opportunity further, always in complete confidence. Addington Ball is a specialist finance and accounting recruitment consultancy covering the Midlands and Northern Home counties. We are a member of TEAM and are acting as an Employment Agency in relation to this vacancy. Job ref - ABJ/(phone number removed) - Personal Tax Manager
Start Date: 23/02/2026 Where : BT Glasgow Contact Centre - Alexander Bain House Full Time: Permanent Salary: £25.087 rising to £25.684 after 8 months, plus uncapped commission Sales Advisor What's in it for you • Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognized and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Warrington Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This is a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Jan 30, 2026
Full time
Start Date: 23/02/2026 Where : BT Glasgow Contact Centre - Alexander Bain House Full Time: Permanent Salary: £25.087 rising to £25.684 after 8 months, plus uncapped commission Sales Advisor What's in it for you • Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognized and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Warrington Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This is a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons As a firm our focus on delivering quality audit work for the benefit of the public interest is our key priority. Our Audit teams are essential, not just to BDO, but to the whole economy. With specialist knowledge of sectors, markets and geographies; our auditors have the business understanding necessary to deliver the high quality and robust audits that companies and their stakeholders can trust. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone who is comfortable working pro-actively and, managing your own tasks, as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. You will ne someone with; ACCA/ACA/ICAS qualified or overseas equivalent. Previous experience of managing people. Good working knowledge of UK and International GAAS, IFRS, UK GAAP and Financial Reporting requirements. Working knowledge of financial products, firm services, issues regarding advice and regulation and compliance, including anti-money laundering. Experience of systems/controls testing as well as substantive auditing, including consolidations, group audits, statutory accounts and disclosures. Project Management experience. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Jan 30, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons As a firm our focus on delivering quality audit work for the benefit of the public interest is our key priority. Our Audit teams are essential, not just to BDO, but to the whole economy. With specialist knowledge of sectors, markets and geographies; our auditors have the business understanding necessary to deliver the high quality and robust audits that companies and their stakeholders can trust. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone who is comfortable working pro-actively and, managing your own tasks, as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. You will ne someone with; ACCA/ACA/ICAS qualified or overseas equivalent. Previous experience of managing people. Good working knowledge of UK and International GAAS, IFRS, UK GAAP and Financial Reporting requirements. Working knowledge of financial products, firm services, issues regarding advice and regulation and compliance, including anti-money laundering. Experience of systems/controls testing as well as substantive auditing, including consolidations, group audits, statutory accounts and disclosures. Project Management experience. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons As a firm our focus on delivering quality audit work for the benefit of the public interest is our key priority. Our Audit teams are essential, not just to BDO, but to the whole economy. With specialist knowledge of sectors, markets and geographies; our auditors have the business understanding necessary to deliver the high quality and robust audits that companies and their stakeholders can trust. The international audit team is an industry agnostic team that specialises in providing fully coordinated secondary audit services to multinationals. Working closely with BDO Member Firms from around the world, the international audit team leverages the controls present at finance service centre locations to design high quality and highly efficient global audit strategies. The international audit team provide a fully project managed and centralised global audit offering to audited entities. Many engagements have an element of travel required, with team members often travelling overseas a number of times a year on audit engagements. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone who is comfortable working pro-actively and, managing your own tasks, as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. You'll be someone with: ACA/ACCA/ICAS qualification or overseas equivalent Experience supervising and coaching junior members of staff Working knowledge of ISAs, IFRS, UK GAAP and Financial Reporting requirements Experience reviewing systems and control environments, as well as undertaking risk assessment and substantive testing on key risk areas Working knowledge of firm services, issues regarding advice, and regulation and compliance, including anti-money laundering Demonstrable knowledge of current economic and market trends Desirable Sector experience appropriate to BDO audited entities Experience auditing international groups and coordinating engagements that operate cross border Experience designing audit strategies base don a combination of substantive and controls-based audit strategies Experience in conducting Group audits under ISA 600 You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Jan 30, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons As a firm our focus on delivering quality audit work for the benefit of the public interest is our key priority. Our Audit teams are essential, not just to BDO, but to the whole economy. With specialist knowledge of sectors, markets and geographies; our auditors have the business understanding necessary to deliver the high quality and robust audits that companies and their stakeholders can trust. The international audit team is an industry agnostic team that specialises in providing fully coordinated secondary audit services to multinationals. Working closely with BDO Member Firms from around the world, the international audit team leverages the controls present at finance service centre locations to design high quality and highly efficient global audit strategies. The international audit team provide a fully project managed and centralised global audit offering to audited entities. Many engagements have an element of travel required, with team members often travelling overseas a number of times a year on audit engagements. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone who is comfortable working pro-actively and, managing your own tasks, as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. You'll be someone with: ACA/ACCA/ICAS qualification or overseas equivalent Experience supervising and coaching junior members of staff Working knowledge of ISAs, IFRS, UK GAAP and Financial Reporting requirements Experience reviewing systems and control environments, as well as undertaking risk assessment and substantive testing on key risk areas Working knowledge of firm services, issues regarding advice, and regulation and compliance, including anti-money laundering Demonstrable knowledge of current economic and market trends Desirable Sector experience appropriate to BDO audited entities Experience auditing international groups and coordinating engagements that operate cross border Experience designing audit strategies base don a combination of substantive and controls-based audit strategies Experience in conducting Group audits under ISA 600 You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you'll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Jan 30, 2026
Full time
Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you'll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. Your role: As part of the huge growth in demand in our Energy Transition & Utilities practice, we are seeking an experienced senior leader to join our highly talented team, working on the pursuit and delivery of major advisory, consulting and transformation services across our sector. Our clients within Energy Transition & Utilities include those within the sub-sectors of Energy Networks, Energy Retail, Energy Central Markets, Water and Nuclear. Driven by major investment in the sector and the unique position of our Capgemini Invent business, we are seeing a significant increase in demand for our services and teams. Our vast utilities experience, strong strategic and business transformation skillset, a deep understanding of digital, data and a highly collaborative approach has allowed us to build a successful track record of delivering leading edge consulting services and solutions for our clients. This role is designed to further expand and strengthen our position in this market. As a Managing Consultant or Senior Manager within our Nuclear team, you will help set direction, drive forward the business, build senior client relationships, model our values and behaviours and coach and develop junior members of the team. You will combine nuclear sector expertise with strong consulting skills, leading client engagements and supporting the expansion of our client base across the full civil nuclear lifecycle. Key activities for the role include: Leading high-profile nuclear energy projects that enable clients and the UK to deliver a low-carbon, sustainable, and secure energy future. Collaborating within a diverse, multi-disciplinary team of experts in civil engineering, digital and data, business operations, nuclear industry, and emerging technologies such as AI. Working closely with clients at all organisational levels, leading experienced delivery teams to achieve outcomes such as improved project execution and enhanced operational performance. Shaping strategy and driving growth for our nuclear business. Leading client engagements across the full civil nuclear lifecycle. Building and owning senior client relationships, acting as a trusted advisor. Coaching and developing junior team members, modelling our values and behaviours. Contributing to business development and thought leadership initiatives. Proactively identifying and pursuing new business opportunities. Additionally, you will be expected to contribute to the business and to your own personal growth through activities in the following categories: Business Development - Utilising a combination of the organisation's broader pre-existing relationships, company relationships and your own network Internal Contribution - Campaign development, internal think-tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development Learning & Development - Continuous learning and training to support your career development and develop required skills as you progress in your career. Your profile: We'd love to meet someone with: Experience working in the civil nuclear sector; that may include working across engineering, construction, operations, commissioning, and de-commissioning experience related to nuclear projects, assets or facilities Excellent consulting skills, meaning experience of working in a major Consulting firm, and/or in industry but with a Consulting background Strong commercial and business understanding, with the ability to leverage own network and the organisation's broader pre-existing relationships, to larger revenues across our business Ability to drive improvement initiatives for our clients, drawing on experiences and insights from across the full lifecycle of civil nuclear, and other applicable sectors. Proven ability to be successful in a matrixed organisation, and to enlist support and commitment from peers in selling and delivering consulting solutions. You will bring the following key skills and behaviours: You collaborate and communicate well with others, building and maintaining strong networks and working effectively both as a leader and a colleague You thrive in fast-paced, high-performing environments and drive excellence in project delivery, holding yourself to the highest of standards and setting an example for your team You constantly demonstrate a proactive 'growth' mindset and actively work with leadership to pursue new and existing opportunities You are a business and people leader What you'll love about working here: You'll thrive in a collaborative and diverse environment that empowers you to innovate, grow your skills, and make a real impact-whether you're shaping solutions for clients or driving positive change in society. You will be supported by a culture that values inclusion, continuous learning, and the freedom to bring your authentic self to work every day. Need to know: At Capgemini we don't just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring you whole self to work. We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy. We are a Disability Confident Employer: Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government's Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who: Declare they have a disability, and Meet the minimum essential criteria for the role. Please opt in during the application process. CSR: We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you'll join a team that does the right thing. Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance. About Capgemini: Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion. Share this page with yourself or people you know Similar job opportunities If this job isn't the right fit for you, explore other opportunities! When you join Capgemini, you don't just start a new job. You become part of something bigger. Learn about how the recruitment process works - how to apply, where to follow your application, and next steps. To help you bring out the best of yourself during the interview process, we've got some great interview tips to share before the big day.
Jan 30, 2026
Full time
At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. Your role: As part of the huge growth in demand in our Energy Transition & Utilities practice, we are seeking an experienced senior leader to join our highly talented team, working on the pursuit and delivery of major advisory, consulting and transformation services across our sector. Our clients within Energy Transition & Utilities include those within the sub-sectors of Energy Networks, Energy Retail, Energy Central Markets, Water and Nuclear. Driven by major investment in the sector and the unique position of our Capgemini Invent business, we are seeing a significant increase in demand for our services and teams. Our vast utilities experience, strong strategic and business transformation skillset, a deep understanding of digital, data and a highly collaborative approach has allowed us to build a successful track record of delivering leading edge consulting services and solutions for our clients. This role is designed to further expand and strengthen our position in this market. As a Managing Consultant or Senior Manager within our Nuclear team, you will help set direction, drive forward the business, build senior client relationships, model our values and behaviours and coach and develop junior members of the team. You will combine nuclear sector expertise with strong consulting skills, leading client engagements and supporting the expansion of our client base across the full civil nuclear lifecycle. Key activities for the role include: Leading high-profile nuclear energy projects that enable clients and the UK to deliver a low-carbon, sustainable, and secure energy future. Collaborating within a diverse, multi-disciplinary team of experts in civil engineering, digital and data, business operations, nuclear industry, and emerging technologies such as AI. Working closely with clients at all organisational levels, leading experienced delivery teams to achieve outcomes such as improved project execution and enhanced operational performance. Shaping strategy and driving growth for our nuclear business. Leading client engagements across the full civil nuclear lifecycle. Building and owning senior client relationships, acting as a trusted advisor. Coaching and developing junior team members, modelling our values and behaviours. Contributing to business development and thought leadership initiatives. Proactively identifying and pursuing new business opportunities. Additionally, you will be expected to contribute to the business and to your own personal growth through activities in the following categories: Business Development - Utilising a combination of the organisation's broader pre-existing relationships, company relationships and your own network Internal Contribution - Campaign development, internal think-tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development Learning & Development - Continuous learning and training to support your career development and develop required skills as you progress in your career. Your profile: We'd love to meet someone with: Experience working in the civil nuclear sector; that may include working across engineering, construction, operations, commissioning, and de-commissioning experience related to nuclear projects, assets or facilities Excellent consulting skills, meaning experience of working in a major Consulting firm, and/or in industry but with a Consulting background Strong commercial and business understanding, with the ability to leverage own network and the organisation's broader pre-existing relationships, to larger revenues across our business Ability to drive improvement initiatives for our clients, drawing on experiences and insights from across the full lifecycle of civil nuclear, and other applicable sectors. Proven ability to be successful in a matrixed organisation, and to enlist support and commitment from peers in selling and delivering consulting solutions. You will bring the following key skills and behaviours: You collaborate and communicate well with others, building and maintaining strong networks and working effectively both as a leader and a colleague You thrive in fast-paced, high-performing environments and drive excellence in project delivery, holding yourself to the highest of standards and setting an example for your team You constantly demonstrate a proactive 'growth' mindset and actively work with leadership to pursue new and existing opportunities You are a business and people leader What you'll love about working here: You'll thrive in a collaborative and diverse environment that empowers you to innovate, grow your skills, and make a real impact-whether you're shaping solutions for clients or driving positive change in society. You will be supported by a culture that values inclusion, continuous learning, and the freedom to bring your authentic self to work every day. Need to know: At Capgemini we don't just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring you whole self to work. We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy. We are a Disability Confident Employer: Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government's Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who: Declare they have a disability, and Meet the minimum essential criteria for the role. Please opt in during the application process. CSR: We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you'll join a team that does the right thing. Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance. About Capgemini: Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion. Share this page with yourself or people you know Similar job opportunities If this job isn't the right fit for you, explore other opportunities! When you join Capgemini, you don't just start a new job. You become part of something bigger. Learn about how the recruitment process works - how to apply, where to follow your application, and next steps. To help you bring out the best of yourself during the interview process, we've got some great interview tips to share before the big day.
Our client is looking for a Technical Customer Service Advisor to join their busy friendly customer service team, you will be responsible for providing exceptional customer service through various channels (zendesk, phone, email, chat), resolving inquiries promptly and professionally, and exceeding customer expectations. Technical Customer Service Advisor day to day duties include: Customer Service: click apply for full job details
Jan 30, 2026
Full time
Our client is looking for a Technical Customer Service Advisor to join their busy friendly customer service team, you will be responsible for providing exceptional customer service through various channels (zendesk, phone, email, chat), resolving inquiries promptly and professionally, and exceeding customer expectations. Technical Customer Service Advisor day to day duties include: Customer Service: click apply for full job details
PRINCIPAL BUILDING SURVEYOR - WORK WITH A GLOBAL LEADER I am pleased to be partnering with one of the world's leading design, engineering and consultancy organisations-a global business of 36,000 professionals across more than 70 countries, united by the ambition to improve quality of life through sustainable, future-focused solutions. They are seeking a Principal Level Chartered Building Surveyor to join their established Technical Due Diligence & Commercial Building Surveying team. This role offers significant scope, variety, and senior-level responsibility within a high-performing environment. Why this opportunity stands out: Work within a truly global consultancy delivering market-leading commercial property advice Gain exposure to a diverse portfolio including commercial building surveys, Technical Due Diligence, condition surveys, PPM schedules, LTAs and professional services such as dilapidations Act as a trusted advisor to key clients, managing multiple instructions and contributing to major commissions Benefit from clear progression prospects within a growing specialist team Play a pivotal role in mentoring and developing junior surveyors Operate in an environment where technical excellence, commercial awareness and leadership are highly valued Key Requirements: MRICS qualified with a minimum of 3 years' PQE Strong all-round commercial surveying and consultancy experience Confident, professional client-facing communication skills Commercially aware and financially astute, with strong delivery focus Ability to manage a varied workload and balance multiple instructions Collaborative, relationship-driven, and committed to high standards of service This is an opportunity to make a meaningful impact within a consultancy that champions innovation, invests in its people, and is deeply committed to equality, diversity, inclusion and belonging. Your expertise will support the delivery of sustainable solutions that create long-lasting value for clients and communities. If you are ready to take the next step in your career with a leading global consultancy, I would be delighted to discuss this opportunity with you. Aldwych Consulting values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Jan 30, 2026
Full time
PRINCIPAL BUILDING SURVEYOR - WORK WITH A GLOBAL LEADER I am pleased to be partnering with one of the world's leading design, engineering and consultancy organisations-a global business of 36,000 professionals across more than 70 countries, united by the ambition to improve quality of life through sustainable, future-focused solutions. They are seeking a Principal Level Chartered Building Surveyor to join their established Technical Due Diligence & Commercial Building Surveying team. This role offers significant scope, variety, and senior-level responsibility within a high-performing environment. Why this opportunity stands out: Work within a truly global consultancy delivering market-leading commercial property advice Gain exposure to a diverse portfolio including commercial building surveys, Technical Due Diligence, condition surveys, PPM schedules, LTAs and professional services such as dilapidations Act as a trusted advisor to key clients, managing multiple instructions and contributing to major commissions Benefit from clear progression prospects within a growing specialist team Play a pivotal role in mentoring and developing junior surveyors Operate in an environment where technical excellence, commercial awareness and leadership are highly valued Key Requirements: MRICS qualified with a minimum of 3 years' PQE Strong all-round commercial surveying and consultancy experience Confident, professional client-facing communication skills Commercially aware and financially astute, with strong delivery focus Ability to manage a varied workload and balance multiple instructions Collaborative, relationship-driven, and committed to high standards of service This is an opportunity to make a meaningful impact within a consultancy that champions innovation, invests in its people, and is deeply committed to equality, diversity, inclusion and belonging. Your expertise will support the delivery of sustainable solutions that create long-lasting value for clients and communities. If you are ready to take the next step in your career with a leading global consultancy, I would be delighted to discuss this opportunity with you. Aldwych Consulting values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
HR Administrator 25,097 - 26,143 per annum Fareham Permanent, Full Time (37 Hrs per week) We have an exciting opportunity for an HR Administrator to join us to assist the human resources team in providing a full range of administrative support across our services. This will include administration tasks covering recruitment, training, employee relations and general administration. MAIN RESPONSIBILITIES Managing the onboarding process for all new starters and volunteers - creating offer letters, obtaining right to work documentation and references, managing DBS application and issuing contracts/ volunteer agreements Support the recruitment, training and advisory functions as required Support managers, staff and job applicants with queries via email and phone Provide employment references Provide regular reports from the Cascade HR database (training given) Maintain online files ensuring compliance with data protection Carry out any other reasonable duties as requested by your manager ESSENTIAL CRITERIA Good standard of general education to GCSE level in Maths and English Experience of working in HR, recruitment, or an office environment providing an administrative service Excellent written, oral and communication skills Excellent IT skills (Microsoft office package including proficiency with Excel) DESIRABLE CRITERIA Typing or IT qualification (RSA, CLAIT, ECDL) Polite, assertive manner A basic disclosure and barring service check is a requirement for this role. This would be completed on appointment of the role. We reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible. Two Saints is committed to safeguarding and safer recruitment. We carry out pre employment checks such as DBS checks, Overseas police checks (where appropriate), reference checks, and CV gap querying for all new staff members.
Jan 30, 2026
Full time
HR Administrator 25,097 - 26,143 per annum Fareham Permanent, Full Time (37 Hrs per week) We have an exciting opportunity for an HR Administrator to join us to assist the human resources team in providing a full range of administrative support across our services. This will include administration tasks covering recruitment, training, employee relations and general administration. MAIN RESPONSIBILITIES Managing the onboarding process for all new starters and volunteers - creating offer letters, obtaining right to work documentation and references, managing DBS application and issuing contracts/ volunteer agreements Support the recruitment, training and advisory functions as required Support managers, staff and job applicants with queries via email and phone Provide employment references Provide regular reports from the Cascade HR database (training given) Maintain online files ensuring compliance with data protection Carry out any other reasonable duties as requested by your manager ESSENTIAL CRITERIA Good standard of general education to GCSE level in Maths and English Experience of working in HR, recruitment, or an office environment providing an administrative service Excellent written, oral and communication skills Excellent IT skills (Microsoft office package including proficiency with Excel) DESIRABLE CRITERIA Typing or IT qualification (RSA, CLAIT, ECDL) Polite, assertive manner A basic disclosure and barring service check is a requirement for this role. This would be completed on appointment of the role. We reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible. Two Saints is committed to safeguarding and safer recruitment. We carry out pre employment checks such as DBS checks, Overseas police checks (where appropriate), reference checks, and CV gap querying for all new staff members.
Club Executive (Managing Director) Who We Are: AND Digital are a tech company focused on accelerating digital delivery and dedicated to closing the digital skills gap. We've been helping organisations build better digital products and stronger digital teams since 2014. We believe our work should always make a remarkable impact for our clients. We do this through our regional offices (or 'Clubs') building strong relationships with our partners, so that they are always prioritised by a team within close proximity. This unique model has driven success for our clients and ourselves, evidenced by our remarkable organic growth since 2014. Today we number c. 750 people with Clubs over the UK, Europe and the USA, with ambition for global expansion. Our unique Club model combines the agility of a small company with the strength and scale of a large organisation. Each Club is a self-contained unit of around 60 people with its own leadership team, clients, and commercial targets. Clubs have autonomy over their operations, from people and client management to budgeting and delivery, creating a close-knit, entrepreneurial environment. Join us - and help us fulfil our mission to close the world's digital skills gap. Your role: As Club Executive you'll be fully accountable for your club's success: optimising commercial performance, client delivery, client satisfaction and account development. You will also act as culture champion, fostering the engagement and growth of your ANDis and protecting and promoting our values, as you drive operational excellence. Your accountabilities: Solve your clients' challenges - you'll act as a trusted advisor to clients at C-suite and Director level, leading consultative, insight-driven conversations to shape ambition and create opportunities. You'll bring technical and commercial expertise to connect the full breadth of AND's services to client value. Drive client and market growth - you'll create and deliver a client growth strategy, shaping value propositions and securing deals. You'll build your market presence: network widely and nurture relationships to extend AND's impact Develop people and capability - Create an environment that fosters high engagement, enables ANDi development, recognises high performance, addresses underperformance early, and enables everyone to thrive. Run a remarkable Club - You'll lead the operational and commercial performance of your Club: owning the P&L, revenue forecasting, budgeting, invoicing, and collections. You'll ensure alignment to AND's operating model, and promote AND's brand, culture, and values, creating a high-performing club for your ANDis to be proud of. We hire for these behavioural competencies in our Club Execs: Accountability - You bring the ownership, initiative, drive and pace to deliver excellence. You are a confident decision maker, skilled in navigating complexity and comfortable making the ultimate call under pressure. Leadership - You are self aware, values-led and you learn from feedback. You are a highly credible, inspiring and skilful communicator. You model agility and resilience. People Experience - You appreciate the range of factors that drive engagement. You promote psychological safety and build an environment of trust, inclusion, learning and growth in your BU. Business Development - You are a trusted, credible advisor to clients at C-Suite level. You are skilled in leading strategic conversations, shaping commercial deals with the value agreement front of mind. You are visible in your market, actively extending your professional network. Commercial success - You deliver revenue and margin targets by managing client accounts and commercial levers effectively. We'll provide: Opportunities to work on projects with big clients and produce meaningful work that makes a genuine difference to people's lives. A "Blended Working" model, meaning you will be able to work in a range of locations from; your home, in your clubhouse, on a client, as well as just a change of scenery. The benefits of having a small company feel through being part of an autonomous Club, while being able to take in the benefits of a larger organisation. A safe environment for you to be yourself and challenge yourself. Benefits: 25 days holiday allowance + bank holidays Flexible bank holidays Annual budget for training and upskilling Share scheme A £1000 flexifund to use on a personalised list of benefits such Gym membership, Cycle to Work Scheme, Health, dental and optical cash plan Private medical insurance 6% employer pension contribution, when you contribute 2% PLUS many more For a full list of benefits. Equal Opportunities Statement We are an equal opportunity employer and welcome applications from all qualified candidates. We actively encourage applications from women, ethnic minorities, and individuals with disabilities. We consider all flexible working arrangements, subject to the requirements of the role. Where reasonable adjustments are needed, we will strive to make changes to accommodate them.
Jan 30, 2026
Full time
Club Executive (Managing Director) Who We Are: AND Digital are a tech company focused on accelerating digital delivery and dedicated to closing the digital skills gap. We've been helping organisations build better digital products and stronger digital teams since 2014. We believe our work should always make a remarkable impact for our clients. We do this through our regional offices (or 'Clubs') building strong relationships with our partners, so that they are always prioritised by a team within close proximity. This unique model has driven success for our clients and ourselves, evidenced by our remarkable organic growth since 2014. Today we number c. 750 people with Clubs over the UK, Europe and the USA, with ambition for global expansion. Our unique Club model combines the agility of a small company with the strength and scale of a large organisation. Each Club is a self-contained unit of around 60 people with its own leadership team, clients, and commercial targets. Clubs have autonomy over their operations, from people and client management to budgeting and delivery, creating a close-knit, entrepreneurial environment. Join us - and help us fulfil our mission to close the world's digital skills gap. Your role: As Club Executive you'll be fully accountable for your club's success: optimising commercial performance, client delivery, client satisfaction and account development. You will also act as culture champion, fostering the engagement and growth of your ANDis and protecting and promoting our values, as you drive operational excellence. Your accountabilities: Solve your clients' challenges - you'll act as a trusted advisor to clients at C-suite and Director level, leading consultative, insight-driven conversations to shape ambition and create opportunities. You'll bring technical and commercial expertise to connect the full breadth of AND's services to client value. Drive client and market growth - you'll create and deliver a client growth strategy, shaping value propositions and securing deals. You'll build your market presence: network widely and nurture relationships to extend AND's impact Develop people and capability - Create an environment that fosters high engagement, enables ANDi development, recognises high performance, addresses underperformance early, and enables everyone to thrive. Run a remarkable Club - You'll lead the operational and commercial performance of your Club: owning the P&L, revenue forecasting, budgeting, invoicing, and collections. You'll ensure alignment to AND's operating model, and promote AND's brand, culture, and values, creating a high-performing club for your ANDis to be proud of. We hire for these behavioural competencies in our Club Execs: Accountability - You bring the ownership, initiative, drive and pace to deliver excellence. You are a confident decision maker, skilled in navigating complexity and comfortable making the ultimate call under pressure. Leadership - You are self aware, values-led and you learn from feedback. You are a highly credible, inspiring and skilful communicator. You model agility and resilience. People Experience - You appreciate the range of factors that drive engagement. You promote psychological safety and build an environment of trust, inclusion, learning and growth in your BU. Business Development - You are a trusted, credible advisor to clients at C-Suite level. You are skilled in leading strategic conversations, shaping commercial deals with the value agreement front of mind. You are visible in your market, actively extending your professional network. Commercial success - You deliver revenue and margin targets by managing client accounts and commercial levers effectively. We'll provide: Opportunities to work on projects with big clients and produce meaningful work that makes a genuine difference to people's lives. A "Blended Working" model, meaning you will be able to work in a range of locations from; your home, in your clubhouse, on a client, as well as just a change of scenery. The benefits of having a small company feel through being part of an autonomous Club, while being able to take in the benefits of a larger organisation. A safe environment for you to be yourself and challenge yourself. Benefits: 25 days holiday allowance + bank holidays Flexible bank holidays Annual budget for training and upskilling Share scheme A £1000 flexifund to use on a personalised list of benefits such Gym membership, Cycle to Work Scheme, Health, dental and optical cash plan Private medical insurance 6% employer pension contribution, when you contribute 2% PLUS many more For a full list of benefits. Equal Opportunities Statement We are an equal opportunity employer and welcome applications from all qualified candidates. We actively encourage applications from women, ethnic minorities, and individuals with disabilities. We consider all flexible working arrangements, subject to the requirements of the role. Where reasonable adjustments are needed, we will strive to make changes to accommodate them.
Ernest Gordon Recruitment
Cardiff, South Glamorgan
Service Desk Advisor (IT/MSP) Cardiff, Wales £25,000 - £30,000 + Company Pension + Paid Overtime + System Training + Career Progression + Potential Hybrid Opportunities Are you a Service Desk Advisor or similar, coming from a background within IT Managed Services, having previous working experience in a Service Dek and/or First Line Support role or a related position, looking to join a well-establish click apply for full job details
Jan 30, 2026
Full time
Service Desk Advisor (IT/MSP) Cardiff, Wales £25,000 - £30,000 + Company Pension + Paid Overtime + System Training + Career Progression + Potential Hybrid Opportunities Are you a Service Desk Advisor or similar, coming from a background within IT Managed Services, having previous working experience in a Service Dek and/or First Line Support role or a related position, looking to join a well-establish click apply for full job details
We are seeking a motivated and results-driven Customer Assurance After-Sales Agent to join our expanding team. This role focuses on engaging customers who have recently purchased finance, offering them valuable aftersales protection products including warranty, breakdown cover, and GAP insurance. Working from a warm lead dialler system, you will contact customers directly referred from our inhous click apply for full job details
Jan 30, 2026
Full time
We are seeking a motivated and results-driven Customer Assurance After-Sales Agent to join our expanding team. This role focuses on engaging customers who have recently purchased finance, offering them valuable aftersales protection products including warranty, breakdown cover, and GAP insurance. Working from a warm lead dialler system, you will contact customers directly referred from our inhous click apply for full job details
Kinsley Power Systems
Frampton On Severn, Gloucestershire
ABOUT THE DEPARTMENT The Cambridge Fire Department consists of approximately 293 sworn personnel and six civilian staff members dedicated to serving the community. Its mission is to protect life and property in Cambridge by preventing and responding to fires, hazardous materials incidents, and other natural or human caused emergencies; to save lives through high quality emergency medical services; to advance fire prevention and public education; and to foster a workplace culture that values diversity, equity, and respect. ABOUT THE ROLE Responsible for leading the Department's fiscal and human resources team, the Director of Administration and Operations is a key member of Cambridge Fire Department leadership. Reporting to the Assistant Chief of Administrative Operations, this role oversees departmental budgeting, payroll, and personnel systems; coordinates labor management and policy matters; and ensures that administrative functions operate in alignment with City goals and regulations. This position directly supervises the Fiscal Manager and the Payroll Analyst, while also providing indirect supervision of supporting fiscal and administrative staff. In addition to overseeing the preparation of a $70+ million budget and all personnel related matters, this role serves as a strategic advisor to the Fire Chief and Assistant Chiefs, helping to modernize departmental systems, strengthen accountability, and enhance coordination across the Department. The role requires a collaborative, hands on leader who can balance long range planning with operational execution in a complex, highly unionized public safety environment. ESSENTIAL DUTIES & RESPONSIBILITIES The essential functions or duties listed below are intended only as illustrations of the various type of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Provide leadership and direction for the Fire Department's administrative operations, including fiscal management, payroll, human resources, procurement, and policy implementation. Serve as a principal administrative advisor to the Fire Chief and Assistant Chiefs on issues of departmental organization, resource allocation, and operational effectiveness. Lead and direct the department's human resource functions-including hiring, onboarding, performance management, and employee development-in collaboration with the City's HR Department. Participate in labor relations activities, including collective bargaining preparation, grievances, and joint labor management meetings, ensuring consistent application of contractual and City policies. Oversee the preparation, monitoring, and management of the department's operating and capital budgets; ensure fiscal compliance and responsible stewardship of departmental funds. Collaborate with the City's Budget, Finance, Purchasing, and IT departments to align administrative practices with City policies and ensure compliance with all procurement and fiscal regulations. Supervise, mentor, and evaluate administrative and fiscal staff; promote a collaborative culture emphasizing accountability, professional growth, and continuous improvement. Establish and refine departmental administrative systems and standard operating procedures to improve efficiency, transparency, and data driven decision making. Represent the Fire Department at City Council meetings, union discussions, and interdepartmental forums on administrative and fiscal matters as directed. Support organizational planning and strategic initiatives that enhance the department's capacity, succession planning, and long term sustainability. Coordinate the department's role in audits, accreditation, and compliance efforts, ensuring documentation and reporting meet City and state standards. Manage special projects and perform other related duties as assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. MINIMUM QUALIFICATIONS Education and Experience Bachelor's degree in public administration, business, finance, human resources, or a related field. At least five years of progressively responsible administrative or managerial experience, including supervision of technical, administrative, and clerical staff. Demonstrated experience in budget preparation, human resources administration, labor relations, and change management. Demonstrated experience facilitating meetings. Demonstrated leadership qualities and interpersonal skills necessary to work effectively and collaboratively with diverse groups, including leadership team and staff, community and higher education partners, and City leaders. Or any equivalent combination of education, training and experience which provides the required knowledge, skills, and abilities to perform the essential duties of the job. Knowledge, Skills, and Abilities Considerable knowledge of human resources, labor relations, budgeting, payroll and planning, preferably in a municipal setting. Considerable knowledge of planning principles and techniques, including data collection and analysis. Considerable knowledge and skill with word processing, spreadsheet, and database management software. Ability to prepare and analyze comprehensive reports; manage multiple projects; supervise effectively; establish and maintain effective working relationships with employees, city officials, labor unions and the general public; facilitate collaboration among complex stakeholder groups; maintain confidentiality; and communicate effectively orally and in writing. Strong organizational, analytical and planning skills required. Commitment to anti racism, diversity, equity, and inclusion. The City of Cambridge's workforce, like the community it serves, is diverse. Applicants must have the ability to work and interact effectively with individuals and groups with a variety of identities, cultures, backgrounds, and ideologies. PREFERRED QUALIFICATIONS Master's degree in public administration, management, or a related field. Prior experience preparing and administering municipal budgets. Prior experience in municipal human resources or labor relations. Prior experience in a public safety or ununionized organization. Specific knowledge of Massachusetts' competitive bidding, collective bargaining and civil service laws. Knowledge of and ability to use Peoplesoft HR and Financials. Knowledge of the Cambridge community. WORK ENVIRONMENT Standard office environment. Fluorescent lighting, carpeted floors and air conditioning. Moderate noise level. This position may be eligible for hybrid work under the City's Telework Policy, depending on operational needs. PHYSICAL DEMANDS Ability to access, input and retrieve information from a computer. Ability to answer phones and maintain multiple files. Ability to lift a minimum of at least 10 pounds. Ability to travel offsite to meetings. REQUIRED DOCUMENTS Please upload the following documents to complete your application: Resume Cover Letter
Jan 30, 2026
Full time
ABOUT THE DEPARTMENT The Cambridge Fire Department consists of approximately 293 sworn personnel and six civilian staff members dedicated to serving the community. Its mission is to protect life and property in Cambridge by preventing and responding to fires, hazardous materials incidents, and other natural or human caused emergencies; to save lives through high quality emergency medical services; to advance fire prevention and public education; and to foster a workplace culture that values diversity, equity, and respect. ABOUT THE ROLE Responsible for leading the Department's fiscal and human resources team, the Director of Administration and Operations is a key member of Cambridge Fire Department leadership. Reporting to the Assistant Chief of Administrative Operations, this role oversees departmental budgeting, payroll, and personnel systems; coordinates labor management and policy matters; and ensures that administrative functions operate in alignment with City goals and regulations. This position directly supervises the Fiscal Manager and the Payroll Analyst, while also providing indirect supervision of supporting fiscal and administrative staff. In addition to overseeing the preparation of a $70+ million budget and all personnel related matters, this role serves as a strategic advisor to the Fire Chief and Assistant Chiefs, helping to modernize departmental systems, strengthen accountability, and enhance coordination across the Department. The role requires a collaborative, hands on leader who can balance long range planning with operational execution in a complex, highly unionized public safety environment. ESSENTIAL DUTIES & RESPONSIBILITIES The essential functions or duties listed below are intended only as illustrations of the various type of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Provide leadership and direction for the Fire Department's administrative operations, including fiscal management, payroll, human resources, procurement, and policy implementation. Serve as a principal administrative advisor to the Fire Chief and Assistant Chiefs on issues of departmental organization, resource allocation, and operational effectiveness. Lead and direct the department's human resource functions-including hiring, onboarding, performance management, and employee development-in collaboration with the City's HR Department. Participate in labor relations activities, including collective bargaining preparation, grievances, and joint labor management meetings, ensuring consistent application of contractual and City policies. Oversee the preparation, monitoring, and management of the department's operating and capital budgets; ensure fiscal compliance and responsible stewardship of departmental funds. Collaborate with the City's Budget, Finance, Purchasing, and IT departments to align administrative practices with City policies and ensure compliance with all procurement and fiscal regulations. Supervise, mentor, and evaluate administrative and fiscal staff; promote a collaborative culture emphasizing accountability, professional growth, and continuous improvement. Establish and refine departmental administrative systems and standard operating procedures to improve efficiency, transparency, and data driven decision making. Represent the Fire Department at City Council meetings, union discussions, and interdepartmental forums on administrative and fiscal matters as directed. Support organizational planning and strategic initiatives that enhance the department's capacity, succession planning, and long term sustainability. Coordinate the department's role in audits, accreditation, and compliance efforts, ensuring documentation and reporting meet City and state standards. Manage special projects and perform other related duties as assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. MINIMUM QUALIFICATIONS Education and Experience Bachelor's degree in public administration, business, finance, human resources, or a related field. At least five years of progressively responsible administrative or managerial experience, including supervision of technical, administrative, and clerical staff. Demonstrated experience in budget preparation, human resources administration, labor relations, and change management. Demonstrated experience facilitating meetings. Demonstrated leadership qualities and interpersonal skills necessary to work effectively and collaboratively with diverse groups, including leadership team and staff, community and higher education partners, and City leaders. Or any equivalent combination of education, training and experience which provides the required knowledge, skills, and abilities to perform the essential duties of the job. Knowledge, Skills, and Abilities Considerable knowledge of human resources, labor relations, budgeting, payroll and planning, preferably in a municipal setting. Considerable knowledge of planning principles and techniques, including data collection and analysis. Considerable knowledge and skill with word processing, spreadsheet, and database management software. Ability to prepare and analyze comprehensive reports; manage multiple projects; supervise effectively; establish and maintain effective working relationships with employees, city officials, labor unions and the general public; facilitate collaboration among complex stakeholder groups; maintain confidentiality; and communicate effectively orally and in writing. Strong organizational, analytical and planning skills required. Commitment to anti racism, diversity, equity, and inclusion. The City of Cambridge's workforce, like the community it serves, is diverse. Applicants must have the ability to work and interact effectively with individuals and groups with a variety of identities, cultures, backgrounds, and ideologies. PREFERRED QUALIFICATIONS Master's degree in public administration, management, or a related field. Prior experience preparing and administering municipal budgets. Prior experience in municipal human resources or labor relations. Prior experience in a public safety or ununionized organization. Specific knowledge of Massachusetts' competitive bidding, collective bargaining and civil service laws. Knowledge of and ability to use Peoplesoft HR and Financials. Knowledge of the Cambridge community. WORK ENVIRONMENT Standard office environment. Fluorescent lighting, carpeted floors and air conditioning. Moderate noise level. This position may be eligible for hybrid work under the City's Telework Policy, depending on operational needs. PHYSICAL DEMANDS Ability to access, input and retrieve information from a computer. Ability to answer phones and maintain multiple files. Ability to lift a minimum of at least 10 pounds. Ability to travel offsite to meetings. REQUIRED DOCUMENTS Please upload the following documents to complete your application: Resume Cover Letter
Kick Start Your Customer Service Career with Aviva Customer Service Expert - Starting salary between £25,400 - £29,028 (depending on hours, location, skills and experience) Our standard full-time contracts are for 35 hours per week (with options for part time working). However we want you to have the flexibility to increase your working hours if it suits you, so we also offer the option for an enhanced 40 hour contract Allocated shift pattern between 08:00 - 18:00 Monday - Friday We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions. Customer Service careers are different here at Aviva. We believe in creating a better tomorrow, for everyone. That's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! A bit about the job: We want you to provide the very best service with performance measured in line with Aviva's values; Care, Commitment, Community and Confidence. In other words, it's the quality of the personalised service you provide that we're interested in. There is a lot to learn but don't worry, through great training and coaching you'll be well prepared to support the needs of our customers and financial advisers. You will be part of our our Wealth Organisation, providing telephony support in one of our areas: Investment Bonds Pension Savings Platform Investments But don't worry about the product, it's the care that you can bring to our customers that we care about most! Our products can be technical - there is a lot to learn but don't worry, you'll receive plenty of training and support to help our customers with their complex queries. Skills and experience we're looking for: Excellent communication skills and a great phone manner with the ability to build rapport and show empathy Be a good fact finder - you will ask the right questions at the right time to really understand what our customers need from you Someone who enjoys working and learning with others around them to deliver fantastic customer service The ability to understand our digital methods and how they can make things simple and quick for our customers A positive, can-do attitude with the ability to have difficult conversations and overcome objections What you'll get for this role Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary between £25,400 - £29,028 (depending on hours, skills and experience) plus additional benefits. Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Please note this job role is not sponsorable under the Home Office points based system. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We'd love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please give Dalma Kovacs a email
Jan 30, 2026
Full time
Kick Start Your Customer Service Career with Aviva Customer Service Expert - Starting salary between £25,400 - £29,028 (depending on hours, location, skills and experience) Our standard full-time contracts are for 35 hours per week (with options for part time working). However we want you to have the flexibility to increase your working hours if it suits you, so we also offer the option for an enhanced 40 hour contract Allocated shift pattern between 08:00 - 18:00 Monday - Friday We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions. Customer Service careers are different here at Aviva. We believe in creating a better tomorrow, for everyone. That's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! A bit about the job: We want you to provide the very best service with performance measured in line with Aviva's values; Care, Commitment, Community and Confidence. In other words, it's the quality of the personalised service you provide that we're interested in. There is a lot to learn but don't worry, through great training and coaching you'll be well prepared to support the needs of our customers and financial advisers. You will be part of our our Wealth Organisation, providing telephony support in one of our areas: Investment Bonds Pension Savings Platform Investments But don't worry about the product, it's the care that you can bring to our customers that we care about most! Our products can be technical - there is a lot to learn but don't worry, you'll receive plenty of training and support to help our customers with their complex queries. Skills and experience we're looking for: Excellent communication skills and a great phone manner with the ability to build rapport and show empathy Be a good fact finder - you will ask the right questions at the right time to really understand what our customers need from you Someone who enjoys working and learning with others around them to deliver fantastic customer service The ability to understand our digital methods and how they can make things simple and quick for our customers A positive, can-do attitude with the ability to have difficult conversations and overcome objections What you'll get for this role Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary between £25,400 - £29,028 (depending on hours, skills and experience) plus additional benefits. Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Please note this job role is not sponsorable under the Home Office points based system. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We'd love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please give Dalma Kovacs a email
