Job Purpose To partner with the Senior Management Team to deliver a proactive, commercially focused HR service aligned with the organisation s people strategy and business objectives. The HR Business Partner will drive a consistent and positive employee experience while ensuring compliance with employment legislation and company policies. Key Responsibilities Strategic HR Partnerships Partner with senior leaders to develop and implement HR strategies aligned to business goals Drive a unified and consistent HR approach across the organisation Contribute to workforce planning, succession planning, and organisational design initiatives Lead and manage employee relations matters including disciplinaries, grievances, absence management, dispute resolution, redundancy, and retirement Ensure compliance with employment legislation, GDPR, HMRC guidance, and company policies Mitigate organisational risk through sound HR advice and best practice guidance Support and evaluate employee development plans, succession planning, and training needs analysis Partner with managers to monitor and measure the impact of development programmes Drive performance management processes to enhance individual and organisational performance Support Hiring Managers with end-to-end recruitment processes including job design, advertising, interview framework development, interviewing, and candidate selection Promote inclusive hiring practices and employer branding initiatives. Support change management initiatives, providing coaching and guidance to leaders Champion diversity, inclusion, employee engagement, and wellbeing initiatives aligned with business strategy Develop, review, and implement HR policies and procedures to drive performance and continuous improvement Utilise HR data and analytics to inform decision-making and business insights. Person Specification Proven experience in a HR Business Partner or Senior HR Advisor role. Strong background in managing complex employee relations cases Experience supporting organisational change initiatives Experience working with HR systems and HR analytics. Qualifications CIPD Level 5 Relevant degree or equivalent experience.
Feb 14, 2026
Full time
Job Purpose To partner with the Senior Management Team to deliver a proactive, commercially focused HR service aligned with the organisation s people strategy and business objectives. The HR Business Partner will drive a consistent and positive employee experience while ensuring compliance with employment legislation and company policies. Key Responsibilities Strategic HR Partnerships Partner with senior leaders to develop and implement HR strategies aligned to business goals Drive a unified and consistent HR approach across the organisation Contribute to workforce planning, succession planning, and organisational design initiatives Lead and manage employee relations matters including disciplinaries, grievances, absence management, dispute resolution, redundancy, and retirement Ensure compliance with employment legislation, GDPR, HMRC guidance, and company policies Mitigate organisational risk through sound HR advice and best practice guidance Support and evaluate employee development plans, succession planning, and training needs analysis Partner with managers to monitor and measure the impact of development programmes Drive performance management processes to enhance individual and organisational performance Support Hiring Managers with end-to-end recruitment processes including job design, advertising, interview framework development, interviewing, and candidate selection Promote inclusive hiring practices and employer branding initiatives. Support change management initiatives, providing coaching and guidance to leaders Champion diversity, inclusion, employee engagement, and wellbeing initiatives aligned with business strategy Develop, review, and implement HR policies and procedures to drive performance and continuous improvement Utilise HR data and analytics to inform decision-making and business insights. Person Specification Proven experience in a HR Business Partner or Senior HR Advisor role. Strong background in managing complex employee relations cases Experience supporting organisational change initiatives Experience working with HR systems and HR analytics. Qualifications CIPD Level 5 Relevant degree or equivalent experience.
Location: Covering our Dorset service This can be a hybrid role based on service demands Salary: Grade 5 - £37,739 or Grade 6 - £43,338 per annum depending on experience Hours: Full time - 35 per week Contract: Permanent Closing date: Wednesday 18th February 2026 at 11.30 pm Join Shelter as a Housing Solicitor, in our mission to drive systemic change and fight for Justice. If you are a dedicated Solicitor with a strong commitment to addressing the housing crisis we welcome you to apply for this role. At a time when the housing emergency continues to deepen, your experience could help transform lives and challenge the systems that perpetuate injustice. Come and play a central role in our mission as a Solicitor to defend the right to a safe, and secure home. Working with Shelter means being part of a passionate team that believes a safe home is a fundamental right. Here, your legal skills don t just change lives they shape a fairer housing system. About the role You will ensure you deliver high quality legal services through casework and ensuring Legal aid contract requirements and performance targets are met. You will be able to identify test case opportunities to address systemic bad practice and so achieve change for a greater number of people and will work closely with the Managing Solicitor and the HUB. About You In this role, you will: • Be a qualified Solicitor - we are open to newly qualified candidates with a demonstrable interest in social justice, as well as those who have 3+ years PQE and a strong track record in housing law and Legal Aid work • Deliver high-quality legal advice and representation under our Legal Aid contract, including at Bournemouth and Weymouth County Court • Challenge unfair housing practices and systemic causes of homelessness through strategic casework and litigation • Work closely with our Dorset Hub team to strengthen housing rights awareness across Dorset • Support Trainee Solicitors and Legal Advisers, ensuring high professional standards and compliance. Benefits We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. About The Team Our legal Teams (Managing Solicitors, Solicitors, Legal Advisors and Trainees) are based throughout the England hubs, we are currently based in London, Plymouth, Bristol, Norwich, Birmingham, Manchester, Merseyside, Lancashire, Sheffield and Newcastle. Our teams are enthusiastic, driven and champions for fighting the housing injustice. Our teams whilst generating an income also address the housing crisis. About Shelter Home is a human right. It s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency. We exist to defend the right to a safe home. Because home is everything. We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve. Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist. How to Apply Please submit your CV with a supporting statement with responses to the 'About You' points 1-7 outlined in the job description of no more than 1000 words. Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour below throughout your responses: We prioritise diversity and have an inclusive and open mindset Safeguarding Statement Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. Recruitment Agencies Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
Feb 14, 2026
Full time
Location: Covering our Dorset service This can be a hybrid role based on service demands Salary: Grade 5 - £37,739 or Grade 6 - £43,338 per annum depending on experience Hours: Full time - 35 per week Contract: Permanent Closing date: Wednesday 18th February 2026 at 11.30 pm Join Shelter as a Housing Solicitor, in our mission to drive systemic change and fight for Justice. If you are a dedicated Solicitor with a strong commitment to addressing the housing crisis we welcome you to apply for this role. At a time when the housing emergency continues to deepen, your experience could help transform lives and challenge the systems that perpetuate injustice. Come and play a central role in our mission as a Solicitor to defend the right to a safe, and secure home. Working with Shelter means being part of a passionate team that believes a safe home is a fundamental right. Here, your legal skills don t just change lives they shape a fairer housing system. About the role You will ensure you deliver high quality legal services through casework and ensuring Legal aid contract requirements and performance targets are met. You will be able to identify test case opportunities to address systemic bad practice and so achieve change for a greater number of people and will work closely with the Managing Solicitor and the HUB. About You In this role, you will: • Be a qualified Solicitor - we are open to newly qualified candidates with a demonstrable interest in social justice, as well as those who have 3+ years PQE and a strong track record in housing law and Legal Aid work • Deliver high-quality legal advice and representation under our Legal Aid contract, including at Bournemouth and Weymouth County Court • Challenge unfair housing practices and systemic causes of homelessness through strategic casework and litigation • Work closely with our Dorset Hub team to strengthen housing rights awareness across Dorset • Support Trainee Solicitors and Legal Advisers, ensuring high professional standards and compliance. Benefits We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. About The Team Our legal Teams (Managing Solicitors, Solicitors, Legal Advisors and Trainees) are based throughout the England hubs, we are currently based in London, Plymouth, Bristol, Norwich, Birmingham, Manchester, Merseyside, Lancashire, Sheffield and Newcastle. Our teams are enthusiastic, driven and champions for fighting the housing injustice. Our teams whilst generating an income also address the housing crisis. About Shelter Home is a human right. It s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency. We exist to defend the right to a safe home. Because home is everything. We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve. Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist. How to Apply Please submit your CV with a supporting statement with responses to the 'About You' points 1-7 outlined in the job description of no more than 1000 words. Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour below throughout your responses: We prioritise diversity and have an inclusive and open mindset Safeguarding Statement Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. Recruitment Agencies Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
Customer Experience and Operations Manager - Oxford Customer Experience and Operations Manager - Oxford Profile Type of contract: permanent, full time 40h At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful. Are you passionate about creating unforgettable customer experiences while driving operational excellence? Join Sephora as a Customer Experience and Operations Manager, where you'll lead by example, inspire your team, and ensure every customer enjoys a remarkable visit. In this pivotal role, you'll coach and develop your team to meet both commercial and operational KPIs, while overseeing flawless cash management and stock operations. By analysing customer satisfaction and implementing actionable strategies, you'll work closely with middle management to continuously enhance the in-store experience. If you're ready to elevate store performance and deliver exceptional service every day, we'd love to meet you. Responsibilities Client Experience Spend at least 50% of the time on the sales floor, leading the team towards creating memorable addictive Sephora experiences. Craft a strategic vision for an omni-channel customer experience, collaborating across departments to amplify brand loyalty. Leverage CRM strategies to cultivate long-lasting relationships with our clients, personalising communications using data-driven insights to ensure relevance. Innovate our service offerings and Beauty Masterclasses to showcase Sephora's artistry and deepen the client's connection with our brand. Analyse service metrics with precision to pinpoint strengths and opportunities, ensuring a consistently elevated client experience. Proactively act on client feedback through targeted initiatives, boosting overall satisfaction and loyalty. Curate unforgettable, personalised client journeys through tailored recommendations, making every visit uniquely Sephora. Ensure the highest standards in client service, promptly addressing and resolving any concerns to build lasting loyalty. Empower team members to navigate challenging situations, ensuring exceptional client satisfaction in every interaction. Operational Excellence Oversee all day-to-day store operations, including cash and inventory management, ensuring full compliance with Sephora's policies and procedures. Elevate efficiency in visual merchandising, cleanliness, and restocking to create an inviting and seamless shopping environment. Optimise stockroom layout and workflow for peak efficiency, guiding and monitoring deliveries to meet company timelines and productivity targets. Direct cash desk operations, ensuring accuracy and strict adherence to security protocols. Implement comprehensive auditing procedures and swiftly resolve any discrepancies to maintain operational integrity. Maintain optimal inventory levels, leveraging inventory management to fuel revenue growth and meet client demand. Champion a culture of safety and wellbeing by upholding housekeeping and workplace hazard standards. Lead the operational and cash desk teams, setting clear expectations and delivering targeted training on KPIs and best practices. Team Management Facilitate training programs that empower Beauty Advisors and leadership with the skills and knowledge to excel. Cultivate a collaborative, inclusive team environment that encourages open communication and synergy. Monitor and elevate team effectiveness through regular performance check-ins and constructive feedback. Partner with the Store Director on resource allocation, team scheduling, payroll, and maximizing team performance. Lead workshops and peer learning sessions, promoting knowledge sharing and continuous team development. Identify skill enhancement opportunities through targeted training initiatives, ensuring alignment with industry standards and Sephora's unique approach. Develop future leaders who embody Sephora's values, fostering a culture of growth and opportunity. Align team objectives with Sephora's broader strategy, ensuring every role contributes to our collective success. Collaborate with the recruitment team to attract and onboard top talent who are passionate about beauty and client experience. Inspire a high-performance sales culture, motivating boutique teams to exceed targets through shared goals and celebration of successes. Champion a culture of excellence, centred on client satisfaction and aligned with Sephora's core values. Drive strategic sales initiatives, leveraging data insights to inform decisions and adapt to evolving market trends. Align marketing initiatives with client engagement strategies to ensure promotions are impactful and drive traffic. Maximise Beauty Hub engagement through events, partnerships, and personalised experiences that boost interactions and appointment bookings. Utilise sales analytics to identify performance gaps and refine sales strategies. Create strong partnerships with our brand partners, elevating product offerings and co-creating impactful promotions. Develop engaging masterclasses that showcase brand and Sephora expertise, positioning us as a leader in beauty education. Skills Extensive experience in client experience management, preferably within the retail or beauty sector. Exceptional leadership, team management, and motivational abilities, with a proven track record of developing high-performing teams. Deep understanding of retail operations, policies, and procedures, including inventory, cash management, and service excellence. Outstanding communication, interpersonal, and conflict resolution skills, with a strong client-first approach. Exceptional organisational and time-management skills to effectively manage priorities in a dynamic environment. Proficiency in CRM systems, omni-channel strategies, and retail service models to enrich client engagement. Analytical mindset with expertise in data analysis tools to assess KPIs and drive continuous improvement. Advanced skills in digital tools and MS Office applications to streamline operations and enhance team collaboration. Ability to collaborate effectively with cross-functional teams in a fast-paced, ever-evolving retail landscape. Note: This job description is a general overview and may be subject to change or modification based on the specific needs and requirements of the Sephora store. Here, you will find Community, in which authenticity is embraced, and the strength of our differences fuels our collective spirit Culture of empowerment, learning & growth, that offers you the tools, space and opportunity to learn, innovate and lead Work that brings fulfillment. From delighting clients every day, to inspiring our industry at large, every action makes a difference Join us and belong to something beautiful. Sephora is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.
Feb 14, 2026
Full time
Customer Experience and Operations Manager - Oxford Customer Experience and Operations Manager - Oxford Profile Type of contract: permanent, full time 40h At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful. Are you passionate about creating unforgettable customer experiences while driving operational excellence? Join Sephora as a Customer Experience and Operations Manager, where you'll lead by example, inspire your team, and ensure every customer enjoys a remarkable visit. In this pivotal role, you'll coach and develop your team to meet both commercial and operational KPIs, while overseeing flawless cash management and stock operations. By analysing customer satisfaction and implementing actionable strategies, you'll work closely with middle management to continuously enhance the in-store experience. If you're ready to elevate store performance and deliver exceptional service every day, we'd love to meet you. Responsibilities Client Experience Spend at least 50% of the time on the sales floor, leading the team towards creating memorable addictive Sephora experiences. Craft a strategic vision for an omni-channel customer experience, collaborating across departments to amplify brand loyalty. Leverage CRM strategies to cultivate long-lasting relationships with our clients, personalising communications using data-driven insights to ensure relevance. Innovate our service offerings and Beauty Masterclasses to showcase Sephora's artistry and deepen the client's connection with our brand. Analyse service metrics with precision to pinpoint strengths and opportunities, ensuring a consistently elevated client experience. Proactively act on client feedback through targeted initiatives, boosting overall satisfaction and loyalty. Curate unforgettable, personalised client journeys through tailored recommendations, making every visit uniquely Sephora. Ensure the highest standards in client service, promptly addressing and resolving any concerns to build lasting loyalty. Empower team members to navigate challenging situations, ensuring exceptional client satisfaction in every interaction. Operational Excellence Oversee all day-to-day store operations, including cash and inventory management, ensuring full compliance with Sephora's policies and procedures. Elevate efficiency in visual merchandising, cleanliness, and restocking to create an inviting and seamless shopping environment. Optimise stockroom layout and workflow for peak efficiency, guiding and monitoring deliveries to meet company timelines and productivity targets. Direct cash desk operations, ensuring accuracy and strict adherence to security protocols. Implement comprehensive auditing procedures and swiftly resolve any discrepancies to maintain operational integrity. Maintain optimal inventory levels, leveraging inventory management to fuel revenue growth and meet client demand. Champion a culture of safety and wellbeing by upholding housekeeping and workplace hazard standards. Lead the operational and cash desk teams, setting clear expectations and delivering targeted training on KPIs and best practices. Team Management Facilitate training programs that empower Beauty Advisors and leadership with the skills and knowledge to excel. Cultivate a collaborative, inclusive team environment that encourages open communication and synergy. Monitor and elevate team effectiveness through regular performance check-ins and constructive feedback. Partner with the Store Director on resource allocation, team scheduling, payroll, and maximizing team performance. Lead workshops and peer learning sessions, promoting knowledge sharing and continuous team development. Identify skill enhancement opportunities through targeted training initiatives, ensuring alignment with industry standards and Sephora's unique approach. Develop future leaders who embody Sephora's values, fostering a culture of growth and opportunity. Align team objectives with Sephora's broader strategy, ensuring every role contributes to our collective success. Collaborate with the recruitment team to attract and onboard top talent who are passionate about beauty and client experience. Inspire a high-performance sales culture, motivating boutique teams to exceed targets through shared goals and celebration of successes. Champion a culture of excellence, centred on client satisfaction and aligned with Sephora's core values. Drive strategic sales initiatives, leveraging data insights to inform decisions and adapt to evolving market trends. Align marketing initiatives with client engagement strategies to ensure promotions are impactful and drive traffic. Maximise Beauty Hub engagement through events, partnerships, and personalised experiences that boost interactions and appointment bookings. Utilise sales analytics to identify performance gaps and refine sales strategies. Create strong partnerships with our brand partners, elevating product offerings and co-creating impactful promotions. Develop engaging masterclasses that showcase brand and Sephora expertise, positioning us as a leader in beauty education. Skills Extensive experience in client experience management, preferably within the retail or beauty sector. Exceptional leadership, team management, and motivational abilities, with a proven track record of developing high-performing teams. Deep understanding of retail operations, policies, and procedures, including inventory, cash management, and service excellence. Outstanding communication, interpersonal, and conflict resolution skills, with a strong client-first approach. Exceptional organisational and time-management skills to effectively manage priorities in a dynamic environment. Proficiency in CRM systems, omni-channel strategies, and retail service models to enrich client engagement. Analytical mindset with expertise in data analysis tools to assess KPIs and drive continuous improvement. Advanced skills in digital tools and MS Office applications to streamline operations and enhance team collaboration. Ability to collaborate effectively with cross-functional teams in a fast-paced, ever-evolving retail landscape. Note: This job description is a general overview and may be subject to change or modification based on the specific needs and requirements of the Sephora store. Here, you will find Community, in which authenticity is embraced, and the strength of our differences fuels our collective spirit Culture of empowerment, learning & growth, that offers you the tools, space and opportunity to learn, innovate and lead Work that brings fulfillment. From delighting clients every day, to inspiring our industry at large, every action makes a difference Join us and belong to something beautiful. Sephora is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.
Senior HR Advisor (Employee Relations) The Senior HR Advisor will be responsible for fostering a positive work environment by supporting management colleagues to resolve workplace disputes, ensuring fair treatment of employees and workers and adherence to Randstad's policies. They will coach and provide guidance to management colleagues and employees on best practice employee relations, ensuring great customer service is given at all-times. Key Responsibilities: Provides credible and expert, commercially astute ER advice to stakeholders across the business of all levels on the full spectrum of day-to-day ER issues, including disciplinaries, grievances, performance, absence, TUPE, redundancy, reasonable adjustments and more, together with areas of complex ER. Ensures advice is tailored to suit the relevant employment status of the individual (employee, worker), taking account of appropriate and relevant employment and organisational risks. Ensures cases are properly and accurately tracked on the case management tracker and takes ownership to ensure that case data is reviewed and used to drive actionable change. Coaches stakeholders across the business on ER matters, enhancing management and leadership capability along the way, ensuring decisions are made in line with organisational values. Has a good understanding of UK employment law and actively works to share recent case law with the team, or stays updated on any case law that is shared with the team by others. Delivers ER learning sessions in a confident and engaging manner. Works collaboratively with other members of the ER Team, the HRBPs and members of the wider HR Team to deliver on key priorities which are set by the Head of ER or HRLT. Uses insights from cases to inform feedback which is given to the Head of ER that influences future policy reviews and helps to create line management toolkits where needed. Is able to complete or advise on complex investigations, taking account of the range of skills needed and report findings back in a professional way, making use of the available templates, which considers the risks of different outcomes. Is able to write professional and compelling outcome letters on complex ER cases, including whistleblowing, sexual harassment and discrimination. Ensures effective management of ER cases, working in accordance with ER Team success metrics. Works with the Head of ER to complete projects, as required. If you want to join one of the world's largest and leading recruitment organisations then please do get in touch today with Sam by applying to the vacancy. We are an inclusive employer and should you require any reasonable adjustments in order to complete any aspect of the recruitment process, please contact the Internal Talent Acquisition (ITA) team. Randstad is committed to equal opportunities for all and will not discriminate based on an individual's sex, race, disability, gender reassignment, pregnancy and maternity, marriage and civil partnership, religion or belief, sexual orientation or age. We are an inclusive employer and should you require any reasonable adjustments in order to complete any aspect of the recruitment process, please contact us on (url removed)
Feb 13, 2026
Contractor
Senior HR Advisor (Employee Relations) The Senior HR Advisor will be responsible for fostering a positive work environment by supporting management colleagues to resolve workplace disputes, ensuring fair treatment of employees and workers and adherence to Randstad's policies. They will coach and provide guidance to management colleagues and employees on best practice employee relations, ensuring great customer service is given at all-times. Key Responsibilities: Provides credible and expert, commercially astute ER advice to stakeholders across the business of all levels on the full spectrum of day-to-day ER issues, including disciplinaries, grievances, performance, absence, TUPE, redundancy, reasonable adjustments and more, together with areas of complex ER. Ensures advice is tailored to suit the relevant employment status of the individual (employee, worker), taking account of appropriate and relevant employment and organisational risks. Ensures cases are properly and accurately tracked on the case management tracker and takes ownership to ensure that case data is reviewed and used to drive actionable change. Coaches stakeholders across the business on ER matters, enhancing management and leadership capability along the way, ensuring decisions are made in line with organisational values. Has a good understanding of UK employment law and actively works to share recent case law with the team, or stays updated on any case law that is shared with the team by others. Delivers ER learning sessions in a confident and engaging manner. Works collaboratively with other members of the ER Team, the HRBPs and members of the wider HR Team to deliver on key priorities which are set by the Head of ER or HRLT. Uses insights from cases to inform feedback which is given to the Head of ER that influences future policy reviews and helps to create line management toolkits where needed. Is able to complete or advise on complex investigations, taking account of the range of skills needed and report findings back in a professional way, making use of the available templates, which considers the risks of different outcomes. Is able to write professional and compelling outcome letters on complex ER cases, including whistleblowing, sexual harassment and discrimination. Ensures effective management of ER cases, working in accordance with ER Team success metrics. Works with the Head of ER to complete projects, as required. If you want to join one of the world's largest and leading recruitment organisations then please do get in touch today with Sam by applying to the vacancy. We are an inclusive employer and should you require any reasonable adjustments in order to complete any aspect of the recruitment process, please contact the Internal Talent Acquisition (ITA) team. Randstad is committed to equal opportunities for all and will not discriminate based on an individual's sex, race, disability, gender reassignment, pregnancy and maternity, marriage and civil partnership, religion or belief, sexual orientation or age. We are an inclusive employer and should you require any reasonable adjustments in order to complete any aspect of the recruitment process, please contact us on (url removed)
Summary: Are you a proactive HR enthusiast looking to grow your career within a meaningful sector? Are you ready to play a key part in delivering the people strategy for an essential service provide? At South East Water, we're looking for a Human Resources Business Partner to join our HR department. This isn't just a support role; it's an opportunity to act as a trusted advisor and the primary point of contact for managers across the employee lifecycle. Whether you're an experienced professional looking for a better work-life balance, or a rising talent ready to dive into meaningful, hands-on projects, this role offers the independence and variety you've been searching for. You'll be at the heart of our operations, supporting the delivery of our People Plan and working alongside senior managers on meaningful change initiatives. You will work closely with specialists in Recruitment, Reward, and Organisational Development to implement everything from workforce planning to talent management, ensuring our people-related solutions are innovative and flexible. This is a hybrid opportunity, working 37 hours per week Monday to Friday. Main responsibilities: Leading on delivering the overarching strategic initiatives of the People Plan across relevant business areas. Being the primary contact for managers, overseeing all aspects of the employee lifecycle. Delivering key HR initiatives across the HR spectrum, including workforce planning, restructuring, resourcing, talent management, pay and reward, employee relations, employee engagement and performance management. Directly influences, advises and supports senior managers in the implementation of complex change initiatives. Supporting the development and implementation of SEW pay and reward strategy e.g. assisting with the pay negotiations, salary benchmarking, the annual performance review and bonus allocation process. As a trusted business partner, proactively cultivate strong and trusted working relationships with teams, managers and key stakeholders across the organisation, fostering a collaborative environment that promotes effective and positive change. Provides day-to-day performance management guidance to line management (e.g., coaching, counselling, career development, disciplinary actions). Identifies training needs within business units and engages with Organisational Development teams to deliver appropriate programmes. Participates in the evaluation and monitoring of training programs to ensure their effectiveness. Ensures that training objectives are met and return on investment (ROI) achieved. Provides support for Organizational Development (OD) initiatives, including succession planning and annual appraisal. Conducts thorough analysis of HR trends and metrics to identify potential issues, and develop tailored solutions, programs, and policies to align with the needs of the business. Takes responsibility for meeting all Directorate reporting obligations by delivering comprehensive and precise HR management information. Promotes best practice ways of working across HR policies and facilitates the resolution of people related conflicts and issues. As required, provide coaching to various stakeholders within the organisation to enhance skills and capabilities in all people-related activities. Actively participates and contributes to monthly Directorate meetings and senior management meetings. Proactively identifies and addresses any people-related concerns, collaborating with senior managers to develop effective solutions that align with the overall business strategy. Performing any other reasonable duties as directed by line management. You'll need: Skills / Qualifications / Experience CIPD Level 7 or equivalent. Problem solving and analytical capability. Excellent interpersonal, communication. and people management skills. Intellectual curiosity. Tenacity and patience. Negotiation and influencing skills. Commercial awareness. Coaching skills. Strong team player. Strong organisational skills and able to manage multiple projects/relationships. Proven ability to collaborate with a wide range of stakeholders. Demonstrable experience of grasping issues quickly and delivering effective and efficient solutions. In-depth knowledge and experience of managing complex employee relations cases. Demonstrable expertise in cultivating organisational culture and driving transformative change. Proficient in leading and supporting change management initiatives. Proven experience in managing professional, effective and proactive relationships with senior leaders. Proven track record of delivering value adding HR solutions, leveraging data-driven approaches to achieve impactful outcomes. Employees are required to be flexible and to be prepared to perform duties and other tasks within their capabilities. The nature of our business is such that the contents of any job profile are subject to change from time to time. We want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits. What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks. If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: £50,000-£55,000
Feb 13, 2026
Full time
Summary: Are you a proactive HR enthusiast looking to grow your career within a meaningful sector? Are you ready to play a key part in delivering the people strategy for an essential service provide? At South East Water, we're looking for a Human Resources Business Partner to join our HR department. This isn't just a support role; it's an opportunity to act as a trusted advisor and the primary point of contact for managers across the employee lifecycle. Whether you're an experienced professional looking for a better work-life balance, or a rising talent ready to dive into meaningful, hands-on projects, this role offers the independence and variety you've been searching for. You'll be at the heart of our operations, supporting the delivery of our People Plan and working alongside senior managers on meaningful change initiatives. You will work closely with specialists in Recruitment, Reward, and Organisational Development to implement everything from workforce planning to talent management, ensuring our people-related solutions are innovative and flexible. This is a hybrid opportunity, working 37 hours per week Monday to Friday. Main responsibilities: Leading on delivering the overarching strategic initiatives of the People Plan across relevant business areas. Being the primary contact for managers, overseeing all aspects of the employee lifecycle. Delivering key HR initiatives across the HR spectrum, including workforce planning, restructuring, resourcing, talent management, pay and reward, employee relations, employee engagement and performance management. Directly influences, advises and supports senior managers in the implementation of complex change initiatives. Supporting the development and implementation of SEW pay and reward strategy e.g. assisting with the pay negotiations, salary benchmarking, the annual performance review and bonus allocation process. As a trusted business partner, proactively cultivate strong and trusted working relationships with teams, managers and key stakeholders across the organisation, fostering a collaborative environment that promotes effective and positive change. Provides day-to-day performance management guidance to line management (e.g., coaching, counselling, career development, disciplinary actions). Identifies training needs within business units and engages with Organisational Development teams to deliver appropriate programmes. Participates in the evaluation and monitoring of training programs to ensure their effectiveness. Ensures that training objectives are met and return on investment (ROI) achieved. Provides support for Organizational Development (OD) initiatives, including succession planning and annual appraisal. Conducts thorough analysis of HR trends and metrics to identify potential issues, and develop tailored solutions, programs, and policies to align with the needs of the business. Takes responsibility for meeting all Directorate reporting obligations by delivering comprehensive and precise HR management information. Promotes best practice ways of working across HR policies and facilitates the resolution of people related conflicts and issues. As required, provide coaching to various stakeholders within the organisation to enhance skills and capabilities in all people-related activities. Actively participates and contributes to monthly Directorate meetings and senior management meetings. Proactively identifies and addresses any people-related concerns, collaborating with senior managers to develop effective solutions that align with the overall business strategy. Performing any other reasonable duties as directed by line management. You'll need: Skills / Qualifications / Experience CIPD Level 7 or equivalent. Problem solving and analytical capability. Excellent interpersonal, communication. and people management skills. Intellectual curiosity. Tenacity and patience. Negotiation and influencing skills. Commercial awareness. Coaching skills. Strong team player. Strong organisational skills and able to manage multiple projects/relationships. Proven ability to collaborate with a wide range of stakeholders. Demonstrable experience of grasping issues quickly and delivering effective and efficient solutions. In-depth knowledge and experience of managing complex employee relations cases. Demonstrable expertise in cultivating organisational culture and driving transformative change. Proficient in leading and supporting change management initiatives. Proven experience in managing professional, effective and proactive relationships with senior leaders. Proven track record of delivering value adding HR solutions, leveraging data-driven approaches to achieve impactful outcomes. Employees are required to be flexible and to be prepared to perform duties and other tasks within their capabilities. The nature of our business is such that the contents of any job profile are subject to change from time to time. We want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits. What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks. If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: £50,000-£55,000
We are looking for a customer-focusedTechnology SuccessManager to join our IT Managed Services team. The successful candidate will work closely with customers to align their technology with their business goals,providingstrategic guidanceandmanaging risk. This role combines relationship management, commercial responsibility, and technical understanding, acting as a trusted advisor to our customers click apply for full job details
Feb 13, 2026
Full time
We are looking for a customer-focusedTechnology SuccessManager to join our IT Managed Services team. The successful candidate will work closely with customers to align their technology with their business goals,providingstrategic guidanceandmanaging risk. This role combines relationship management, commercial responsibility, and technical understanding, acting as a trusted advisor to our customers click apply for full job details
About Toynbee Hall Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnerships to tackle unfairness and ensure everyone has an equal chance to thrive. Key Responsibilities Partnership delivery and coordination Act as the primary day-to-day contact for delivery partners, supporting advisors and caseworkers to operate effectively within the agreed delivery model. Coordinate partner onboarding, ongoing engagement, and operational problem-solving across the delivery partnership. Support partners to use agreed systems, processes, and referral routes consistently and effectively. Health system engagement and referrals Work with NHS Trusts, ICBs, and healthcare professionals to maintain clear and effective referral pathways into the service. Support engagement within health settings to ensure the service is accessible at key points in the cancer pathway. Monitor referral patterns and work with partners to address gaps or barriers to access. Workforce development and shared learning Support training, induction, and shared learning activity for delivery partners and their advisors or caseworkers. Facilitate the sharing of good practice, learning, and insight across the partnership. Work with internal quality and training teams to support consistent, high-quality practice. Data, insight, and reporting Support delivery partners to understand and meet data and reporting requirements. Contribute operational insight and qualitative learning to funder reporting and programme reviews. Use data and feedback to identify delivery risks, improvement opportunities, and emerging trends. General Escalate risks, capacity issues, or delivery concerns to the Head of Partnerships in a timely way. Work in line with Toynbee Hall policies and procedures, including safeguarding, data protection, and equality. Undertake other reasonable duties as directed by the Head of Partnerships or senior management. Person Specification Experience and knowledge: Experience working in a partnership, coordination, or programme support role within a charity, public-sector, or health-related setting. Experience supporting delivery partners, advice services, or multi-agency projects, for example through coordination, liaison, or operational support. Some experience of working with, or alongside, NHS organisations, healthcare professionals, or public-sector partners, or the confidence to develop this quickly. Understanding of referral-based services and how people access support through different organisations. Experience contributing to monitoring, reporting, or evidencing activity for funded projects, for example through data collection, reporting returns, or qualitative feedback. Skills and competencies Strong organisational and coordination skills, with the ability to manage multiple tasks and partner relationships at the same time. Good communication skills, with the ability to build positive working relationships and represent a service professionally. Ability to work collaboratively across organisational boundaries and know when to escalate issues appropriately. Confidence using IT systems, including databases, spreadsheets, and standard reporting tools. Ability to gather information, track issues, and communicate updates clearly to colleagues and partners. Personal attributes Proactive, reliable, and well-organised. Comfortable working as part of a team with clear management support. Willing to learn and develop confidence in system-facing partnership work. Positive, solutions-focused approach to problem-solving. Commitment to inclusive, person-centred practice and Toynbee Hall s values. In addition to the essential criteria outlined above, the ideal candidate will also meet the following desirable criteria: Experience working in advice services, welfare benefits, financial wellbeing, or health-inequalities programmes. Experience supporting training, induction, or shared learning activities for partners or colleagues. Familiarity with NHS structures, commissioning environments, or VCSE health partnerships. Experience working on Macmillan-funded or similarly funded programmes. Understanding of safeguarding and data protection in partnership delivery contexts. Core Benefits Annual Leave 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays). After 2 years: +3 extra days of leave. After 3 years: +1 additional day. After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown. Pension Standard Life Pension Scheme Employer contribution: 4%, Employee contribution: 5% Please download the full Job Description for more details of the role and our other employee benefits
Feb 13, 2026
Full time
About Toynbee Hall Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnerships to tackle unfairness and ensure everyone has an equal chance to thrive. Key Responsibilities Partnership delivery and coordination Act as the primary day-to-day contact for delivery partners, supporting advisors and caseworkers to operate effectively within the agreed delivery model. Coordinate partner onboarding, ongoing engagement, and operational problem-solving across the delivery partnership. Support partners to use agreed systems, processes, and referral routes consistently and effectively. Health system engagement and referrals Work with NHS Trusts, ICBs, and healthcare professionals to maintain clear and effective referral pathways into the service. Support engagement within health settings to ensure the service is accessible at key points in the cancer pathway. Monitor referral patterns and work with partners to address gaps or barriers to access. Workforce development and shared learning Support training, induction, and shared learning activity for delivery partners and their advisors or caseworkers. Facilitate the sharing of good practice, learning, and insight across the partnership. Work with internal quality and training teams to support consistent, high-quality practice. Data, insight, and reporting Support delivery partners to understand and meet data and reporting requirements. Contribute operational insight and qualitative learning to funder reporting and programme reviews. Use data and feedback to identify delivery risks, improvement opportunities, and emerging trends. General Escalate risks, capacity issues, or delivery concerns to the Head of Partnerships in a timely way. Work in line with Toynbee Hall policies and procedures, including safeguarding, data protection, and equality. Undertake other reasonable duties as directed by the Head of Partnerships or senior management. Person Specification Experience and knowledge: Experience working in a partnership, coordination, or programme support role within a charity, public-sector, or health-related setting. Experience supporting delivery partners, advice services, or multi-agency projects, for example through coordination, liaison, or operational support. Some experience of working with, or alongside, NHS organisations, healthcare professionals, or public-sector partners, or the confidence to develop this quickly. Understanding of referral-based services and how people access support through different organisations. Experience contributing to monitoring, reporting, or evidencing activity for funded projects, for example through data collection, reporting returns, or qualitative feedback. Skills and competencies Strong organisational and coordination skills, with the ability to manage multiple tasks and partner relationships at the same time. Good communication skills, with the ability to build positive working relationships and represent a service professionally. Ability to work collaboratively across organisational boundaries and know when to escalate issues appropriately. Confidence using IT systems, including databases, spreadsheets, and standard reporting tools. Ability to gather information, track issues, and communicate updates clearly to colleagues and partners. Personal attributes Proactive, reliable, and well-organised. Comfortable working as part of a team with clear management support. Willing to learn and develop confidence in system-facing partnership work. Positive, solutions-focused approach to problem-solving. Commitment to inclusive, person-centred practice and Toynbee Hall s values. In addition to the essential criteria outlined above, the ideal candidate will also meet the following desirable criteria: Experience working in advice services, welfare benefits, financial wellbeing, or health-inequalities programmes. Experience supporting training, induction, or shared learning activities for partners or colleagues. Familiarity with NHS structures, commissioning environments, or VCSE health partnerships. Experience working on Macmillan-funded or similarly funded programmes. Understanding of safeguarding and data protection in partnership delivery contexts. Core Benefits Annual Leave 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays). After 2 years: +3 extra days of leave. After 3 years: +1 additional day. After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown. Pension Standard Life Pension Scheme Employer contribution: 4%, Employee contribution: 5% Please download the full Job Description for more details of the role and our other employee benefits
How does an HR Advisor role as part of a supportive, passionate and transparent team within a business that changes and saves people's lives everyday sound? Would you like hybrid working , and the chance to be part of an exciting time of transition within the department and company ? Our client, an innovative and highly influential organisation have an exciting HR Advisor opportunity on a contract basis within their passionate and collaborative Human Resources team at their highly impressive offices , where you will be responsible for providing a customer focused HR advisory and operational service across the full employee lifecycle , ensuring "business as usual continues" when supporting your business unit. Your generalist role will require the need to be both proactive and reactive , and will involve a steep learning curve applying you knowledge and experience to the business's unique processes . No day will be the same in this varied role that will encompass providing advice and guidance to management and employees on policies and procedures; supporting line managers with various employee relations casework and matters, as well as change management programmes ; processing visas ; and getting involved in project work . As an HR Advisor , your new varied role will include (amongst other duties): Taking ownership of a broad range of employee relations casework Providing guidance, advice and coaching to line managers in relation to a variety of different ER matters Ensuring legal compliance in all aspects of employee relations cases Liaising with Occupational Health Services re referrals Advising line managers on a range of change management issues (e.g. restructures, redundancies, re-deployments, TUPE transfers) Taking the lead on change management programme processes end-to-end Ensuring obligations in relation to Visa & Immigration documentation are met by the business Undertaking projects to support the work of the department and people strategy I am interested in speaking with candidates who have experience working as an HR Advisor, Human Resources Advisor, People Advisor, or other HR Generalist position , and who have solid experience across Employee Relations (ER) and all aspects of an Human Resources advisory / generalist operations role , and who have (ideally) at least part-qualified membership status of the CIPD (Level 3 or Level 5). Experience using HR systems , and managing a broad range of ER casework (including TUPE and redundancies) is important for this opportunity. Knowledge / experience managing visa applications and advising on UK immigration processes would be very attractive. Salary for this position is c. 41,600 (depending on level of experience) My client has both a 12 month and 6 month contract available. Benefits include: Hybrid working, parking on-site, Christmas closure (given to you), interest free loans for discounted season tickets for travel and bicycle purchases, discounts website, Employee Assistance Programme, two staff restaurants, gym and sporting facilities If you drive there is parking on-site, If you are travelling by public transport, the business is located about 10 minutes walk from the nearest train station and buses stop close by the offices. Meridian Business Support is a recruitment specialist acting on behalf of our client as an Employment Agency for this vacancy.
Feb 13, 2026
Contractor
How does an HR Advisor role as part of a supportive, passionate and transparent team within a business that changes and saves people's lives everyday sound? Would you like hybrid working , and the chance to be part of an exciting time of transition within the department and company ? Our client, an innovative and highly influential organisation have an exciting HR Advisor opportunity on a contract basis within their passionate and collaborative Human Resources team at their highly impressive offices , where you will be responsible for providing a customer focused HR advisory and operational service across the full employee lifecycle , ensuring "business as usual continues" when supporting your business unit. Your generalist role will require the need to be both proactive and reactive , and will involve a steep learning curve applying you knowledge and experience to the business's unique processes . No day will be the same in this varied role that will encompass providing advice and guidance to management and employees on policies and procedures; supporting line managers with various employee relations casework and matters, as well as change management programmes ; processing visas ; and getting involved in project work . As an HR Advisor , your new varied role will include (amongst other duties): Taking ownership of a broad range of employee relations casework Providing guidance, advice and coaching to line managers in relation to a variety of different ER matters Ensuring legal compliance in all aspects of employee relations cases Liaising with Occupational Health Services re referrals Advising line managers on a range of change management issues (e.g. restructures, redundancies, re-deployments, TUPE transfers) Taking the lead on change management programme processes end-to-end Ensuring obligations in relation to Visa & Immigration documentation are met by the business Undertaking projects to support the work of the department and people strategy I am interested in speaking with candidates who have experience working as an HR Advisor, Human Resources Advisor, People Advisor, or other HR Generalist position , and who have solid experience across Employee Relations (ER) and all aspects of an Human Resources advisory / generalist operations role , and who have (ideally) at least part-qualified membership status of the CIPD (Level 3 or Level 5). Experience using HR systems , and managing a broad range of ER casework (including TUPE and redundancies) is important for this opportunity. Knowledge / experience managing visa applications and advising on UK immigration processes would be very attractive. Salary for this position is c. 41,600 (depending on level of experience) My client has both a 12 month and 6 month contract available. Benefits include: Hybrid working, parking on-site, Christmas closure (given to you), interest free loans for discounted season tickets for travel and bicycle purchases, discounts website, Employee Assistance Programme, two staff restaurants, gym and sporting facilities If you drive there is parking on-site, If you are travelling by public transport, the business is located about 10 minutes walk from the nearest train station and buses stop close by the offices. Meridian Business Support is a recruitment specialist acting on behalf of our client as an Employment Agency for this vacancy.
Health & Safety Consultant Role Overview MAC Consulting is seeking a Health & Safety Consultant to deliver professional safety and compliance services across construction projects Responsibilities Undertake health and safety audits and inspections Prepare risk assessments and method statement reviews Provide CDM support and advisory services Deliver safety training and client reporting Support compliance click apply for full job details
Feb 13, 2026
Full time
Health & Safety Consultant Role Overview MAC Consulting is seeking a Health & Safety Consultant to deliver professional safety and compliance services across construction projects Responsibilities Undertake health and safety audits and inspections Prepare risk assessments and method statement reviews Provide CDM support and advisory services Deliver safety training and client reporting Support compliance click apply for full job details
Job Title: Financial Services Administrator Location: Leicester Salary: £25,000 to £28,000 Type: Permanent Company Overview A well-established and highly respected independent financial advisory (IFA) practice is looking to appoint an experienced Financial Services Administrator for their Leicester office click apply for full job details
Feb 13, 2026
Full time
Job Title: Financial Services Administrator Location: Leicester Salary: £25,000 to £28,000 Type: Permanent Company Overview A well-established and highly respected independent financial advisory (IFA) practice is looking to appoint an experienced Financial Services Administrator for their Leicester office click apply for full job details
Associate Director - London A Top 10 City firm is seeking a Senior Manager ( Associate Director) to join its London office. The role is ideal for an individual who is passionate about business development, building strong client relationships, and coaching and developing teams. Working with clients across industries including consumer, technology, financial services, and private equity-backed busine click apply for full job details
Feb 13, 2026
Full time
Associate Director - London A Top 10 City firm is seeking a Senior Manager ( Associate Director) to join its London office. The role is ideal for an individual who is passionate about business development, building strong client relationships, and coaching and developing teams. Working with clients across industries including consumer, technology, financial services, and private equity-backed busine click apply for full job details
Andy File Associates Limited are working as a Recruitment Business on behalf of our client with regards the vacancy of Order Processor a Fixed term 10-month maternity cover. Job Title: Order Processor (Fixed-Term Maternity Cover) Contract Type: Fixed-Term Contract Duration: from: 2nd March rd December 2026 Location: Office-based Darton, Barnsley, S75 Reporting to: Order processing team leader About the Role We are seeking a reliable and detail-oriented Order Processor to join our team on a fixed-term contract to provide maternity cover. This role is essential in ensuring customer orders are processed accurately and efficiently, supporting the smooth operation of our business. The successful candidate will have proven data input experience, excellent attention to detail, and the ability to work accurately in a fast-paced office environment. The main purpose of this role is to process all customer orders accurately and in a timely fashion and to ensure all customer orders are acknowledged correctly. Main responsibilities : Process customer orders/ quotations/ amendments Check colleague s processed orders and send acknowledgements. Liaise with Customer Service Advisors to ensure customers orders are processed correctly. Contact customers regarding queries on orders and file relevant paperwork. Ensure records our maintained Qualifications & Experience Previous experience of working in an order processing environment Skills & Attributes Outstanding attention to detail Outstanding administrative and organisational skills Ability to work on your own but also be part of the team Technical persuasion Flexibility Team commitment Good level of IT literacy (Microsoft packages/ Evo) Punctual and reliable Hours: 39 hours per week Monday to Thursday: 8:30am 5:00pm Friday: 8:30am 4:00pm Salary: £24,762 per annum - £12.21 ph Increasing to : £25,775.88 per annum £12.71 ph from April 2026 Benefits: Company pension Discounted onsite canteen On-site parking Westfield Health package
Feb 13, 2026
Contractor
Andy File Associates Limited are working as a Recruitment Business on behalf of our client with regards the vacancy of Order Processor a Fixed term 10-month maternity cover. Job Title: Order Processor (Fixed-Term Maternity Cover) Contract Type: Fixed-Term Contract Duration: from: 2nd March rd December 2026 Location: Office-based Darton, Barnsley, S75 Reporting to: Order processing team leader About the Role We are seeking a reliable and detail-oriented Order Processor to join our team on a fixed-term contract to provide maternity cover. This role is essential in ensuring customer orders are processed accurately and efficiently, supporting the smooth operation of our business. The successful candidate will have proven data input experience, excellent attention to detail, and the ability to work accurately in a fast-paced office environment. The main purpose of this role is to process all customer orders accurately and in a timely fashion and to ensure all customer orders are acknowledged correctly. Main responsibilities : Process customer orders/ quotations/ amendments Check colleague s processed orders and send acknowledgements. Liaise with Customer Service Advisors to ensure customers orders are processed correctly. Contact customers regarding queries on orders and file relevant paperwork. Ensure records our maintained Qualifications & Experience Previous experience of working in an order processing environment Skills & Attributes Outstanding attention to detail Outstanding administrative and organisational skills Ability to work on your own but also be part of the team Technical persuasion Flexibility Team commitment Good level of IT literacy (Microsoft packages/ Evo) Punctual and reliable Hours: 39 hours per week Monday to Thursday: 8:30am 5:00pm Friday: 8:30am 4:00pm Salary: £24,762 per annum - £12.21 ph Increasing to : £25,775.88 per annum £12.71 ph from April 2026 Benefits: Company pension Discounted onsite canteen On-site parking Westfield Health package
People & Culture Business Partner Generalist Job reference: REQ000972 £ 43,851pa + excellent benefits Woking, Surrey GU21 4LL / Hybrid Working Hybrid working: Minimum 40% in person collaboration per month About the role We re excited to be recruiting a People and Culture Business Partner to work in close partnership with leaders and managers, helping shape a high-performing, inclusive culture that enables WWF-UK to deliver its mission. Reporting to the Senior Business Partner, this role provides dedicated partnering to defined client groups, supporting both strategic priorities and day-to-day people matters. You ll act as a trusted advisor, helping leaders build organisational capability, embed effective people practices and navigate change with confidence. Working across a broad range of People and Culture activity, you will combine pragmatic problem-solving with strong relationship building. You ll contribute to the design and delivery of people initiatives, use data and insight to inform decisions, and support managers to lead their teams effectively. The role also works closely with colleagues across the People and Culture team to ensure consistent, joined-up delivery of services and priorities across the organisation. Skills and experience You ll bring the skills and experience needed to succeed in this role, including: Essential • Experience providing both operational and strategic People or HR partnering support within a complex organisation • Up-to-date knowledge of employment law and confidence applying it in practice • Strong coaching and influencing skills, with experience advising managers on a wide range of people matters, including complex employee relations cases • Proven ability to build trusted relationships and influence stakeholders at different levels • Strong organisational skills, with the ability to manage multiple priorities and work at pace • Excellent written and verbal communication skills Desirable • CIPD qualification or equivalent professional experience • Experience supporting organisational change or transformation programmes • Experience using people data and insight to shape decisions or initiatives • Experience supervising or supporting junior People or HR colleagues What we offer We believe in rewarding our team with more than just a salary. Here s what you can expect: Annual leave starting at 26 days a year, rising one day each year to 31 days plus bank holidays Flexible working options, to support your work life balance 7.5% employer contribution to pension, rising to 10% with employee contribution Learning and development opportunities to help you grow Regular wellbeing initiatives to support your health and happiness. This is a UK based contract, and you are required to have the Right to Work in the UK. Unfortunately, we re unable to offer sponsorship and any offer of employment will be subject to evidence of your Right to Work in the UK. This role is hybrid with a minimum 40% of your contracted hours spent at our beautiful UK head office, the Living Planet Centre in Woking, Surrey, where you ll hot desk among trees and gardens. About WWF-UK We re a global conservation charity with millions of supporters and hundreds of projects around the world. At WWF-UK, we re bringing our world back to life. Protecting what s left isn t enough. We re racing to restore nature and prevent catastrophic climate change. And it s a race we can win with everyone s help. We re courageous, passionate, and driven by science. For more than 60 years we ve been at the forefront of global efforts to protect wildlife and the natural world. We work with integrity, collaboration and deep respect for those we partner with. How to apply Click the link to apply via our website. You ll be asked to complete an application form and upload your CV and a supporting statement that tells us why you ll be a great addition to WWF-UK. Application closing date : 04/03/2026 Our Diversity Promise to You At the heart of our mission is a simple truth: the planet needs everyone. That means you - in all your uniqueness, regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, or how you choose to express yourself. We don t do stereotypes. We work together with purpose, driven by passion and enhanced by respect, courage, and integrity. We pull together from all walks of life to fight for a better future, and we want you to feel supported every step of the way. We re proud to be a Disability Confident employer and are committed to creating an inclusive workplace where everyone feels they belong. We actively encourage applications from people of all backgrounds and identities. So, if there s anything we can do to make your application or interview experience more comfortable or accessible, just give our Talent Acquisition Team a shout via our website. Safeguarding Commitment Just as we celebrate diversity in all its forms, we are equally dedicated to creating a safe environment for every person we work with or encounter. Our commitment extends to children, adults at risk, and individuals experiencing any form of vulnerability, whether temporary or permanent. We proudly stand behind CAPSEAH (Common Approach to Protection from Sexual Exploitation, Sexual Abuse and Sexual Harassment) and put this commitment into action through clear policies, thorough training, and recruitment checks tailored to each role, which may include external vetting. If you ever have a concern, however big or small, know that there are confidential channels ready to support you at WWF-UK. We promise to respond promptly and with care, because protecting every individual is at the heart of everything we do.
Feb 13, 2026
Full time
People & Culture Business Partner Generalist Job reference: REQ000972 £ 43,851pa + excellent benefits Woking, Surrey GU21 4LL / Hybrid Working Hybrid working: Minimum 40% in person collaboration per month About the role We re excited to be recruiting a People and Culture Business Partner to work in close partnership with leaders and managers, helping shape a high-performing, inclusive culture that enables WWF-UK to deliver its mission. Reporting to the Senior Business Partner, this role provides dedicated partnering to defined client groups, supporting both strategic priorities and day-to-day people matters. You ll act as a trusted advisor, helping leaders build organisational capability, embed effective people practices and navigate change with confidence. Working across a broad range of People and Culture activity, you will combine pragmatic problem-solving with strong relationship building. You ll contribute to the design and delivery of people initiatives, use data and insight to inform decisions, and support managers to lead their teams effectively. The role also works closely with colleagues across the People and Culture team to ensure consistent, joined-up delivery of services and priorities across the organisation. Skills and experience You ll bring the skills and experience needed to succeed in this role, including: Essential • Experience providing both operational and strategic People or HR partnering support within a complex organisation • Up-to-date knowledge of employment law and confidence applying it in practice • Strong coaching and influencing skills, with experience advising managers on a wide range of people matters, including complex employee relations cases • Proven ability to build trusted relationships and influence stakeholders at different levels • Strong organisational skills, with the ability to manage multiple priorities and work at pace • Excellent written and verbal communication skills Desirable • CIPD qualification or equivalent professional experience • Experience supporting organisational change or transformation programmes • Experience using people data and insight to shape decisions or initiatives • Experience supervising or supporting junior People or HR colleagues What we offer We believe in rewarding our team with more than just a salary. Here s what you can expect: Annual leave starting at 26 days a year, rising one day each year to 31 days plus bank holidays Flexible working options, to support your work life balance 7.5% employer contribution to pension, rising to 10% with employee contribution Learning and development opportunities to help you grow Regular wellbeing initiatives to support your health and happiness. This is a UK based contract, and you are required to have the Right to Work in the UK. Unfortunately, we re unable to offer sponsorship and any offer of employment will be subject to evidence of your Right to Work in the UK. This role is hybrid with a minimum 40% of your contracted hours spent at our beautiful UK head office, the Living Planet Centre in Woking, Surrey, where you ll hot desk among trees and gardens. About WWF-UK We re a global conservation charity with millions of supporters and hundreds of projects around the world. At WWF-UK, we re bringing our world back to life. Protecting what s left isn t enough. We re racing to restore nature and prevent catastrophic climate change. And it s a race we can win with everyone s help. We re courageous, passionate, and driven by science. For more than 60 years we ve been at the forefront of global efforts to protect wildlife and the natural world. We work with integrity, collaboration and deep respect for those we partner with. How to apply Click the link to apply via our website. You ll be asked to complete an application form and upload your CV and a supporting statement that tells us why you ll be a great addition to WWF-UK. Application closing date : 04/03/2026 Our Diversity Promise to You At the heart of our mission is a simple truth: the planet needs everyone. That means you - in all your uniqueness, regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, or how you choose to express yourself. We don t do stereotypes. We work together with purpose, driven by passion and enhanced by respect, courage, and integrity. We pull together from all walks of life to fight for a better future, and we want you to feel supported every step of the way. We re proud to be a Disability Confident employer and are committed to creating an inclusive workplace where everyone feels they belong. We actively encourage applications from people of all backgrounds and identities. So, if there s anything we can do to make your application or interview experience more comfortable or accessible, just give our Talent Acquisition Team a shout via our website. Safeguarding Commitment Just as we celebrate diversity in all its forms, we are equally dedicated to creating a safe environment for every person we work with or encounter. Our commitment extends to children, adults at risk, and individuals experiencing any form of vulnerability, whether temporary or permanent. We proudly stand behind CAPSEAH (Common Approach to Protection from Sexual Exploitation, Sexual Abuse and Sexual Harassment) and put this commitment into action through clear policies, thorough training, and recruitment checks tailored to each role, which may include external vetting. If you ever have a concern, however big or small, know that there are confidential channels ready to support you at WWF-UK. We promise to respond promptly and with care, because protecting every individual is at the heart of everything we do.
We have an exciting opportunity for an Independent Domestic Violence Advocate who is passionate about supporting male victim/survivors of abuse to join our unique specialist housing support project (Ashraya Project) for Male victims of domestic abuse. The role is a hybrid working role based at our London office close to Old Street tube station with travel throughout London as required. Do you want to join a committed and inspiring team? Do you want to help make a real difference every day? Do you want to contribute to change & improve the quality of lives of male survivors of domestic abuse? Do you have resilience & adaptability? Can you work effectively with a focus on safety and customer service and care? If yes, then we'd love to hear from you. What we offer: At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including: Flexible Working Options : Including hybrid working. Generous Annual Leave : 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave. Birthday Leave : An extra day off for your birthday. Pension Plan : 5% employer contribution. Enhanced Allowances : Enhanced sick pay, maternity, and paternity payments. Exclusive Discounts : High Street, retail, holiday, gym, entertainment, and leisure discounts. Financial Wellbeing : Access to our financial wellbeing hub and salary-deducted finance. Wellbeing Support : Employee assistance programme and wellbeing support. Inclusive Networks : Access to EDI networks and colleague cafes. Sustainable Travel : Cycle to work scheme and season ticket loans. Career Development : Ongoing training and support with opportunities for career progression. Practice Support: Clinical supervision and group reflective practice About the role: As an IDVA you will:- Ensure that male survivors' safety and housing needs are met by supporting survivors to access safe accommodation Provide a pro-active, high quality, frontline service to victims of domestic abuse through on-going risk assessment, individual safety planning, advocacy, emotional and practical support. Work within a multi-agency framework consisting of the MARAC and local partnership responses to domestic abuse to keep safety central to all services for victims of domestic abuse Promote the service and raising awareness of issues arising, minimising barriers and improving access to support You will need: Experience of providing support those affected by domestic abuse An understanding of the principles of risk assessment, safety planning and risk management for victims of domestic abuse and their children Knowledge of safeguarding issues, and the legal responsibilities surrounding these issues. A good understanding of Housing Law to be able to provide up to date advice and information on housing related needs Strong communication, negotiation and advisory skills, both written and verbal when interacting with a range of agencies and individuals. An understanding of commitment to equal opportunities and diversity issues in policy and practice. Strong crisis management skills and the ability to deal with stressful and difficult situations. We particularly welcome applicants who are male, as they are under-represented in the provision of support to domestic abuse victim survivors. Please see attached Job Description and Person Specification for further details. About Us: Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities. As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process. How to apply: To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Feb 13, 2026
Full time
We have an exciting opportunity for an Independent Domestic Violence Advocate who is passionate about supporting male victim/survivors of abuse to join our unique specialist housing support project (Ashraya Project) for Male victims of domestic abuse. The role is a hybrid working role based at our London office close to Old Street tube station with travel throughout London as required. Do you want to join a committed and inspiring team? Do you want to help make a real difference every day? Do you want to contribute to change & improve the quality of lives of male survivors of domestic abuse? Do you have resilience & adaptability? Can you work effectively with a focus on safety and customer service and care? If yes, then we'd love to hear from you. What we offer: At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including: Flexible Working Options : Including hybrid working. Generous Annual Leave : 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave. Birthday Leave : An extra day off for your birthday. Pension Plan : 5% employer contribution. Enhanced Allowances : Enhanced sick pay, maternity, and paternity payments. Exclusive Discounts : High Street, retail, holiday, gym, entertainment, and leisure discounts. Financial Wellbeing : Access to our financial wellbeing hub and salary-deducted finance. Wellbeing Support : Employee assistance programme and wellbeing support. Inclusive Networks : Access to EDI networks and colleague cafes. Sustainable Travel : Cycle to work scheme and season ticket loans. Career Development : Ongoing training and support with opportunities for career progression. Practice Support: Clinical supervision and group reflective practice About the role: As an IDVA you will:- Ensure that male survivors' safety and housing needs are met by supporting survivors to access safe accommodation Provide a pro-active, high quality, frontline service to victims of domestic abuse through on-going risk assessment, individual safety planning, advocacy, emotional and practical support. Work within a multi-agency framework consisting of the MARAC and local partnership responses to domestic abuse to keep safety central to all services for victims of domestic abuse Promote the service and raising awareness of issues arising, minimising barriers and improving access to support You will need: Experience of providing support those affected by domestic abuse An understanding of the principles of risk assessment, safety planning and risk management for victims of domestic abuse and their children Knowledge of safeguarding issues, and the legal responsibilities surrounding these issues. A good understanding of Housing Law to be able to provide up to date advice and information on housing related needs Strong communication, negotiation and advisory skills, both written and verbal when interacting with a range of agencies and individuals. An understanding of commitment to equal opportunities and diversity issues in policy and practice. Strong crisis management skills and the ability to deal with stressful and difficult situations. We particularly welcome applicants who are male, as they are under-represented in the provision of support to domestic abuse victim survivors. Please see attached Job Description and Person Specification for further details. About Us: Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities. As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process. How to apply: To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
HR Advisor - 12 month Fixed Term Contract Hybrid working. 25 days holiday plus buy back option. Bonus. Excellent pension, Life assurance, discounted perks. Values driven organisation. Part of full time hours considered. The role Providing an advice service that supports employees and managers with policy, process and system queries Coaching managers and acting as a trusted advisor with all employee relations issues to build capability Analysis of information to make sound judgements on ER cases Supporting the wider HR team with any project related tasks The candidate Experience of managing a mix of ER case load Knowledge of HR policy, procedure and process Proven track record of proving generalist advice in line with current legislation Confident in delivering a customer focussed advice service Ideally CIPD level 5 qualified Consortium Professional Recruitment Ltd are a professional level recruitment consultancy specialising in the delivery of high relevance recruitment services on behalf of our clients across the UK. We regularly receive large responses to our advertising which can make providing individual feedback to every applicant challenging. If you haven t received a reply from us within 14 days of your application, we regret to say your application has been unsuccessful on this occasion. We have a policy of retaining your details for future vacancies unless you request otherwise. To learn more about our services, please visit (url removed)
Feb 13, 2026
Contractor
HR Advisor - 12 month Fixed Term Contract Hybrid working. 25 days holiday plus buy back option. Bonus. Excellent pension, Life assurance, discounted perks. Values driven organisation. Part of full time hours considered. The role Providing an advice service that supports employees and managers with policy, process and system queries Coaching managers and acting as a trusted advisor with all employee relations issues to build capability Analysis of information to make sound judgements on ER cases Supporting the wider HR team with any project related tasks The candidate Experience of managing a mix of ER case load Knowledge of HR policy, procedure and process Proven track record of proving generalist advice in line with current legislation Confident in delivering a customer focussed advice service Ideally CIPD level 5 qualified Consortium Professional Recruitment Ltd are a professional level recruitment consultancy specialising in the delivery of high relevance recruitment services on behalf of our clients across the UK. We regularly receive large responses to our advertising which can make providing individual feedback to every applicant challenging. If you haven t received a reply from us within 14 days of your application, we regret to say your application has been unsuccessful on this occasion. We have a policy of retaining your details for future vacancies unless you request otherwise. To learn more about our services, please visit (url removed)
Would you like to be part of a young and vibrant charity that is dedicated to supporting those who have been bereaved by suicide? Do you want to be on the frontline, helping people through the emotional impact of their loss or offering information and guidance on some of the practical issues they may be facing? We looking for someone to join our team of Suicide Bereavement Advisers who are the first port of call for people looking for support following their loss. It is a hybrid role with a 60/40 split between working in our office in Westminster and from home. We will be expanding the team again at points throughout the year. If we do not have the time to contact all applicants in this recruitment round or if you are not successful in this round, there will be future opportunities to apply. About the role As a Suicide Bereavement Advisor you will: Manage a caseload of assigned clients. Provide emotional and practical support to clients over the phone and via email and SMS. Provide a safe space for them to talk about their loss and how it is impacting them, offering them empathy and validation. Provide information and advice about practical issues they may be dealing with. Where appropriate, refer them to our Counselling Service and help them to fill in the application form. Support them to access other relevant services through signposting. Log all contacts in our client management system, ensuring accurate records are kept and maintained. Help to identify gaps in our resources and ways to improve our services. Liaise with other relevant organisations to build our connections within the sector and increase awareness of our services. Attend and contribute to team and staff meetings. Work in accordance with our values and follow all policies and procedures. This is a very rewarding role within a small, friendly and hardworking team which is committed to providing the highest quality support to our clients. About you You will have experience of working on a helpline or a client-facing role, ideally in the area of mental health; or you may be studying to be a counsellor. Key attributes we are looking for include: A warm, empathic manner An ability to listen without judgement Calmness when dealing with people in distressing or challenging situations Able to work independently and as part of a team An enthusiasm to learn and to develop knowledge and skills Confidence in using digital technology Attention to detail, especially when it comes to record keeping You will live within commuting distance of our office in Westminster. We are committed to Equality, Diversity and Inclusion and as such are actively seeking candidates of all backgrounds to represent the diverse population of people that we serve. This role requires eligibility to work in the UK and a Basic DBS check.Training will be given to the right candidates.
Feb 13, 2026
Full time
Would you like to be part of a young and vibrant charity that is dedicated to supporting those who have been bereaved by suicide? Do you want to be on the frontline, helping people through the emotional impact of their loss or offering information and guidance on some of the practical issues they may be facing? We looking for someone to join our team of Suicide Bereavement Advisers who are the first port of call for people looking for support following their loss. It is a hybrid role with a 60/40 split between working in our office in Westminster and from home. We will be expanding the team again at points throughout the year. If we do not have the time to contact all applicants in this recruitment round or if you are not successful in this round, there will be future opportunities to apply. About the role As a Suicide Bereavement Advisor you will: Manage a caseload of assigned clients. Provide emotional and practical support to clients over the phone and via email and SMS. Provide a safe space for them to talk about their loss and how it is impacting them, offering them empathy and validation. Provide information and advice about practical issues they may be dealing with. Where appropriate, refer them to our Counselling Service and help them to fill in the application form. Support them to access other relevant services through signposting. Log all contacts in our client management system, ensuring accurate records are kept and maintained. Help to identify gaps in our resources and ways to improve our services. Liaise with other relevant organisations to build our connections within the sector and increase awareness of our services. Attend and contribute to team and staff meetings. Work in accordance with our values and follow all policies and procedures. This is a very rewarding role within a small, friendly and hardworking team which is committed to providing the highest quality support to our clients. About you You will have experience of working on a helpline or a client-facing role, ideally in the area of mental health; or you may be studying to be a counsellor. Key attributes we are looking for include: A warm, empathic manner An ability to listen without judgement Calmness when dealing with people in distressing or challenging situations Able to work independently and as part of a team An enthusiasm to learn and to develop knowledge and skills Confidence in using digital technology Attention to detail, especially when it comes to record keeping You will live within commuting distance of our office in Westminster. We are committed to Equality, Diversity and Inclusion and as such are actively seeking candidates of all backgrounds to represent the diverse population of people that we serve. This role requires eligibility to work in the UK and a Basic DBS check.Training will be given to the right candidates.
Effective Recruitment Solutions Ltd
City, Birmingham
Work From Home Charity Fundraiser / Telesales Advisor You will need recent call handling, outbound telesales or fundraising experience for the position. You will need a decent laptop or computer and (call centre type) headset with a microphone to commence this position along with a decent broadband connection. Work From Home Charity Fundraiser / Home Based Telesales Advisor A Bristol based charity fundraising call centre is expanding and requires creative and passionate people to join the team. This job is work from home indefinitely, however you will need your own decent Windows modern computer and a USB headset with a microphone, you also need a decent broadband connection with an upload speed above 8 and a download speed above 25. The Work From Home Charity Fundraiser / Telesales Advisor will need good communication skills on the phone and recent outbound telesales experience or fundraising experience. The Charity Fundraiser / Telesales Advisor will need a passion for charity and will need the ability to work a computer and input information into a computer. There is a telephone interview including a script based roleplay / pretend call and they are doing weekly remote training sessions on Zoom. The training pay, so the first 2 days of online Zoom training, which amounts to 14 hours, is held back until you complete 120 hours service. The Work From Home Charity Fundraiser / Telesales Advisor will work an 8 hour day (7 hours paid), five days a week between the hours of 12:00-20:00 Monday to Friday including one Saturday 10:30-18:30, if you work the Saturday you get a day off in the week. This role pays 12.35ph, however consistent target achievement will see the rate rise to 12.70ph and then to 13.05ph with good OTE commission opportunities. Whilst in training/Graduation Bay, the pay rate is 12.21ph. The target is 15 sign-ups per week. If you hit 15 sign-ups per week you will earn an extra 1.50ph (see on-target base rate) Every sign-up beyond the minimum target is paid at a rate of 17.50 per sign-up. Please note that due to the high volume of applications submitted, it is not possible to respond to everyone.
Feb 13, 2026
Seasonal
Work From Home Charity Fundraiser / Telesales Advisor You will need recent call handling, outbound telesales or fundraising experience for the position. You will need a decent laptop or computer and (call centre type) headset with a microphone to commence this position along with a decent broadband connection. Work From Home Charity Fundraiser / Home Based Telesales Advisor A Bristol based charity fundraising call centre is expanding and requires creative and passionate people to join the team. This job is work from home indefinitely, however you will need your own decent Windows modern computer and a USB headset with a microphone, you also need a decent broadband connection with an upload speed above 8 and a download speed above 25. The Work From Home Charity Fundraiser / Telesales Advisor will need good communication skills on the phone and recent outbound telesales experience or fundraising experience. The Charity Fundraiser / Telesales Advisor will need a passion for charity and will need the ability to work a computer and input information into a computer. There is a telephone interview including a script based roleplay / pretend call and they are doing weekly remote training sessions on Zoom. The training pay, so the first 2 days of online Zoom training, which amounts to 14 hours, is held back until you complete 120 hours service. The Work From Home Charity Fundraiser / Telesales Advisor will work an 8 hour day (7 hours paid), five days a week between the hours of 12:00-20:00 Monday to Friday including one Saturday 10:30-18:30, if you work the Saturday you get a day off in the week. This role pays 12.35ph, however consistent target achievement will see the rate rise to 12.70ph and then to 13.05ph with good OTE commission opportunities. Whilst in training/Graduation Bay, the pay rate is 12.21ph. The target is 15 sign-ups per week. If you hit 15 sign-ups per week you will earn an extra 1.50ph (see on-target base rate) Every sign-up beyond the minimum target is paid at a rate of 17.50 per sign-up. Please note that due to the high volume of applications submitted, it is not possible to respond to everyone.
Company Description Marie Curie is the UK's leading end-of-life charity, dedicated to ensuring that everyone facing the end of life has access to the care, support, and dignity they deserve. We are the largest non-NHS provider of end-of-life care in the UK and the only organisation to operate across all four nations. Through our network of community nursing, hospice care, and comprehensive information and support, we are here for people and families when they need us most. Job Description Join Us in Making a Difference at Marie Curie Marie Curie is looking for a dynamic Senior Data Insights Manager to supercharge our insight capability during an exciting period of transformation. If you're a strategic thinker, a confident influencer, and a hands-on analytics leader who loves turning data into action. In this pivotal role, you'll lead our insight function while the Head of Fundraising Analysis, Insight & Selections supports a major CRM replacement project. You'll set the direction for analysis across Fundraising & Retail and Marketing & Comms deliver high-quality insight that drives decision-making, and mentor a talented team of analysts to push boundaries and explore new techniques. This is a role for someone who thrives in a fast-paced, collaborative environment someone who can partner with senior leaders, challenge thinking, and champion an insight-led culture across the organisation. What you will deliver Shape and embed best-practice approaches to data analysis, visualisation and storytelling. You'll play a key role in strengthening our analytical capability coaching and developing 5 analysts at all levels, nurturing technical growth, and shaping a supportive, curious, insight-driven team culture. Deliver actionable insights that influence strategy, performance and supporter engagement. Work closely with senior stakeholders, translating business needs into analytical solutions. Improve and evolve reporting capabilities, including Power BI self-serve dashboards. Build new reporting functionality from data set creation to visualisation. Enhance the organisation's data assets by identifying and integrating new internal and external data sources. Lead on model development, testing and implementation to support fundraising growth. Champion insight adoption across the directorate, building data confidence and capability. Act as a trusted advisor to senior leadership, supporting forecasting, budgeting and strategic planning. Stay ahead of industry trends, exploring new tools, technologies and analytical methods. What You'll Need Strong analytical expertise across a range of techniques, with hands-on experience in Power BI, SQL and modern data tools. Proven experience leading and line-managing analysts , with a passion for developing people. Exceptional stakeholder management skills confident influencing senior leaders and shaping decisions. Proven ability to build and nurture collaborative teams, fostering a culture of growth, learning and shared success. A strategic mindset with the ability to step back, challenge assumptions and identify the real questions behind the brief. Excellent data storytelling skills able to turn complex analysis into clear, compelling insight. Experience improving reporting systems, building dashboards and enabling self-serve insight. A track record of working collaboratively across multiple teams and functions. Curiosity, creativity and a drive to innovate always looking for better ways to use data. To view the job description, please click Application Process As part of your online application, you will be asked for a CV. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role. (As we're expecting strong interest, this role may close ahead of the advertised deadline so please get your application in) Close date for applications: Sunday 1st March 2026 Salary: £40,000 pro rata Contract: 12 month contract, 28 hours per week (can be split across 3-5 days, open to flexibility in days) Based: Home-based role (1 day monthly travel required across all of Marie Curie offices and hospices) Benefits you'll LOVE: Flexible working. We're happy to discuss flexible working at the interview stage. 25 days annual leave (exclusive of Bank Holidays) Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%) Loan schemes for bikes; computers and season tickets Continuous professional development opportunities. Industry-leading training programmes Wellbeing and Employee Assistance Programmes Enhanced bereavement, family friendly and sickness benefits Access to Blue Light Card membership Subsidised Eye Care Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one. We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences. We're happy to accommodate any requests for reasonable adjustments Additional Information At Marie Curie, our values are central to everything we do. They guide how we care for people, how we work together, and how we make decisions every day. We are committed to creating a workplace that is safe for everyone - staff and volunteers alike - supportive, inclusive and rewarding. We provide care for all, and that commitment extends beyond the people we serve. We actively consider our impact on the planet, embedding sustainability into everyday decisions to create a lasting, positive difference for the individuals we care for and the world we share. We believe everyone should have the opportunity to thrive and fulfil their potential. Marie Curie is deeply committed to diversity, equity and inclusion, recognising both the social justice imperative and the strength a diverse workforce brings. We actively encourage applications from people of all cultures, perspectives and lived experiences. We are happy to make reasonable adjustments throughout the recruitment process. If you require any support, please contact us at . Every application we receive is personally reviewed by a member of our Talent Acquisition team, and in return, we ask that your application authentically reflects you - your experience, perspective and voice.
Feb 13, 2026
Full time
Company Description Marie Curie is the UK's leading end-of-life charity, dedicated to ensuring that everyone facing the end of life has access to the care, support, and dignity they deserve. We are the largest non-NHS provider of end-of-life care in the UK and the only organisation to operate across all four nations. Through our network of community nursing, hospice care, and comprehensive information and support, we are here for people and families when they need us most. Job Description Join Us in Making a Difference at Marie Curie Marie Curie is looking for a dynamic Senior Data Insights Manager to supercharge our insight capability during an exciting period of transformation. If you're a strategic thinker, a confident influencer, and a hands-on analytics leader who loves turning data into action. In this pivotal role, you'll lead our insight function while the Head of Fundraising Analysis, Insight & Selections supports a major CRM replacement project. You'll set the direction for analysis across Fundraising & Retail and Marketing & Comms deliver high-quality insight that drives decision-making, and mentor a talented team of analysts to push boundaries and explore new techniques. This is a role for someone who thrives in a fast-paced, collaborative environment someone who can partner with senior leaders, challenge thinking, and champion an insight-led culture across the organisation. What you will deliver Shape and embed best-practice approaches to data analysis, visualisation and storytelling. You'll play a key role in strengthening our analytical capability coaching and developing 5 analysts at all levels, nurturing technical growth, and shaping a supportive, curious, insight-driven team culture. Deliver actionable insights that influence strategy, performance and supporter engagement. Work closely with senior stakeholders, translating business needs into analytical solutions. Improve and evolve reporting capabilities, including Power BI self-serve dashboards. Build new reporting functionality from data set creation to visualisation. Enhance the organisation's data assets by identifying and integrating new internal and external data sources. Lead on model development, testing and implementation to support fundraising growth. Champion insight adoption across the directorate, building data confidence and capability. Act as a trusted advisor to senior leadership, supporting forecasting, budgeting and strategic planning. Stay ahead of industry trends, exploring new tools, technologies and analytical methods. What You'll Need Strong analytical expertise across a range of techniques, with hands-on experience in Power BI, SQL and modern data tools. Proven experience leading and line-managing analysts , with a passion for developing people. Exceptional stakeholder management skills confident influencing senior leaders and shaping decisions. Proven ability to build and nurture collaborative teams, fostering a culture of growth, learning and shared success. A strategic mindset with the ability to step back, challenge assumptions and identify the real questions behind the brief. Excellent data storytelling skills able to turn complex analysis into clear, compelling insight. Experience improving reporting systems, building dashboards and enabling self-serve insight. A track record of working collaboratively across multiple teams and functions. Curiosity, creativity and a drive to innovate always looking for better ways to use data. To view the job description, please click Application Process As part of your online application, you will be asked for a CV. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role. (As we're expecting strong interest, this role may close ahead of the advertised deadline so please get your application in) Close date for applications: Sunday 1st March 2026 Salary: £40,000 pro rata Contract: 12 month contract, 28 hours per week (can be split across 3-5 days, open to flexibility in days) Based: Home-based role (1 day monthly travel required across all of Marie Curie offices and hospices) Benefits you'll LOVE: Flexible working. We're happy to discuss flexible working at the interview stage. 25 days annual leave (exclusive of Bank Holidays) Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%) Loan schemes for bikes; computers and season tickets Continuous professional development opportunities. Industry-leading training programmes Wellbeing and Employee Assistance Programmes Enhanced bereavement, family friendly and sickness benefits Access to Blue Light Card membership Subsidised Eye Care Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one. We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences. We're happy to accommodate any requests for reasonable adjustments Additional Information At Marie Curie, our values are central to everything we do. They guide how we care for people, how we work together, and how we make decisions every day. We are committed to creating a workplace that is safe for everyone - staff and volunteers alike - supportive, inclusive and rewarding. We provide care for all, and that commitment extends beyond the people we serve. We actively consider our impact on the planet, embedding sustainability into everyday decisions to create a lasting, positive difference for the individuals we care for and the world we share. We believe everyone should have the opportunity to thrive and fulfil their potential. Marie Curie is deeply committed to diversity, equity and inclusion, recognising both the social justice imperative and the strength a diverse workforce brings. We actively encourage applications from people of all cultures, perspectives and lived experiences. We are happy to make reasonable adjustments throughout the recruitment process. If you require any support, please contact us at . Every application we receive is personally reviewed by a member of our Talent Acquisition team, and in return, we ask that your application authentically reflects you - your experience, perspective and voice.
Our client is looking for a Technical Customer Service Advisor to join their busy friendly customer service team, you will be responsible for providing exceptional customer service through various channels (zendesk, phone, email, chat), resolving inquiries promptly and professionally, and exceeding customer expectations. Technical Customer Service Advisor day to day duties include: Customer Service: click apply for full job details
Feb 13, 2026
Full time
Our client is looking for a Technical Customer Service Advisor to join their busy friendly customer service team, you will be responsible for providing exceptional customer service through various channels (zendesk, phone, email, chat), resolving inquiries promptly and professionally, and exceeding customer expectations. Technical Customer Service Advisor day to day duties include: Customer Service: click apply for full job details
Aftersales Advisor Abergele Full Time £28,750 p.a + OTE Bonus (circa £4k p.a) Our client is a well-established, multi-franchised vehicle dealership known for delivering exceptional customer service. Specialising in new and used car sales across a variety of franchises, as well as offering genuine parts, accessories, vehicle servicing, and repairs, the company has built a strong reputation fo click apply for full job details
Feb 13, 2026
Full time
Aftersales Advisor Abergele Full Time £28,750 p.a + OTE Bonus (circa £4k p.a) Our client is a well-established, multi-franchised vehicle dealership known for delivering exceptional customer service. Specialising in new and used car sales across a variety of franchises, as well as offering genuine parts, accessories, vehicle servicing, and repairs, the company has built a strong reputation fo click apply for full job details
