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Applications Support Analyst Applications Support Analyst required to join my client's IT team and take ownership of the support, administration, and continual improvement of a range of business-critical applications. This is an excellent opportunity for an applications-focused professional who enjoys troubleshooting technical issues, working closely with users, managing system access, and driving improvements across key business systems. The Role As the Applications Support Analyst, you will be responsible for supporting and maintaining a portfolio of applications, ensuring they remain secure, reliable, and fit for business needs. You will act as a key point of contact for users, providing technical support, administering access permissions, liaising with software vendors, and delivering training where required. Working across multiple departments, you will help maximise system efficiency while ensuring data integrity, security, and compliance. Key Responsibilities The successful candidate will administer and support a range of business-critical applications, manage user accounts and role-based access controls, investigate and resolve application-related incidents, and work closely with third-party software providers to address technical issues. You will create and maintain user documentation, deliver training and guidance to end users, support application upgrades and enhancements, assist with integrations and data management activities, and ensure compliance with GDPR and data protection requirements. You will also collaborate with stakeholders across the business to improve application usage and contribute towards continuous system and process improvements. Skills & Experience Required Applicants should have previous experience supporting and administering business-critical applications within a complex organisation, alongside a strong understanding of application support and administration. Experience managing user permissions, troubleshooting application issues, and working with external software providers is essential. You will possess strong analytical and problem-solving abilities, excellent organisational and time-management skills, and the ability to communicate technical information clearly to non-technical audiences. The role requires someone who can effectively manage competing priorities, engage with multiple stakeholders, and maintain a high level of accuracy and attention to detail while delivering excellent customer service. Desirable Skills & Experience Experience supporting CRM, ERP, HR, Finance, or other enterprise applications would be advantageous, as would knowledge of reporting and analytics platforms. An understanding of application integrations, data governance, auditing, compliance requirements, application lifecycle management, and change control processes would also be beneficial. Experience working within bespoke or highly customised application environments is desirable. Qualifications A relevant IT qualification is preferred, although equivalent commercial experience will also be considered. If you have a strong applications support background coupled with excellent people skills then get in touch

Join a culture of empowerment and connectivity. Develop your craft Learn the skills you need to accelerate your career. Discover benefits that your life and work. Innovate with intention Build mission-ready tech that protects the nation. Critical decisions are made every day in our government. What if you could use your technical skills to help them make informed decisions? As an analyst, you will be responsible for examining radar emissions, signals, and other electronic data to identify and assess foreign electronic capabilities. You will use advanced signal processing tools and techniques to collect, interpret, and analyze data, providing critical insights into potential threats and strategic developments. You will conduct thorough analyses of electronic signal data, preparing detailed reports and briefings that communicate your findings and recommendations to key stakeholders. You will work closely with other intelligence professionals, military personnel, and government agencies to share information and support joint intelligence operations. Staying abreast of advancements in electronic systems and signal processing technologies, you will contribute to the development of new analytical tools and met hodologies to enhance our capabilities. This is a chance to grow your expertise, develop new skills, and share your insights with other technical spe cia lists. You can interact with collection managers, collection operators, and analysts on new analytic met hods, technologies, and collection strategies, and collaborate with national and tactical collection and operations elements to advance target development efforts, recommend collection strategies, and support strategic and operational requirements. We focus on growing as a team to deliver the best support to our customers, so you'll have resources for mentoring and learning new skills and tools. Join us as we provide the right information at the right time to support the critical needs of the intelligence community ( IC ) . Join us. The world can't wait. You Have: Knowledge of intelligence requirements and intelligence oversight policies Ability to work weekends and a rotating 24 / 7 shift schedule Ability to perform, collaborate, and communicate in an operational working environment TS/SCI clearance with a polygraph HS diploma or GED and 6+ years of experience with signal analysis or processing, or Bachelor's degree and 4+ years of experience with signal analysis or processing Nice If You Have: Experience with signal collection, digital signal processing, or technical work at a technical processing center Experience using spe cia lized analysis and mapping tools Ability to evaluate system inaccuracies and identify improvements Possession of excellent verbal and written communication skills Completion of SIGE-2810 or SIGE-3810 Course Clearance: Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information ; TS/SCI clearance with polygraph is required. Compensation At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page. Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $61,900.00 to $141,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date. Signals Analyst The Opportunity: Critical decisions are made every day in our government. What if you could use your technical skills to help them make informed decisions? As an analyst, you will be responsible for examining radar emissions, signals, and other electronic data to identify and assess foreign electronic capabilities. You will use advanced signal processing tools and techniques to collect, interpret, and analyze data, providing critical insights into potential threats and strategic developments. You will conduct thorough analyses of electronic signal data, preparing detailed reports and briefings that communicate your findings and recommendations to key stakeholders. You will work closely with other intelligence professionals, military personnel, and government agencies to share information and support joint intelligence operations. Staying abreast of advances in electronic systems and signal processing technologies, you will contribute to the development of new analytical tools and met hodologies to enhance our capabilities. This is a chance to grow your expertise, develop new skills, and share your insights with other technical spe cia lists. You can interact with collection managers, collection operators, and analysts on new analytic met hods, technologies, and collection strategies, and collaborate with national and tactical collection and operations elements to advance target development efforts, recommend collection strategies, and support strategic and operational requirements. We focus on growing as a team to deliver the best support to our customers, so you'll have resources for mentoring and learning new skills and tools. Join us as we provide the right information at the right time to support the critical needs of the intelligence community ( IC ) . Join us. The world can't wait. You Have: Knowledge of intelligence requirements and intelligence oversight policies Ability to work weekends and a rotating 24 / 7 shift schedule Ability to perform, collaborate, and communicate in an operational working environment TS/SCI clearance with a polygraph HS diploma or GED and 6+ years of experience with signal analysis or processing, or Bachelor's degree and 4+ years of experience with signal analysis or processing Nice If You Have: Experience with signal collection, digital signal processing, or technical work at a technical processing center Experience using spe cia lized analysis and mapping tools Ability to evaluate system inaccuracies and identify improvements Possession of excellent verbal and written communication skills Completion of SIGE-2810 or SIGE-3810 Course Clearance: Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information ; TS/SCI clearance with polygraph is required. Compensation At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page. Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $61,900.00 to $141,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date. Identity Statement As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud. Candidate AI Usage Policy AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on . click apply for full job details

Powered by Water, Driven by Purpose South West Water keeps the South West flowing with safe, reliable drinking water and wastewater services across some of the UK's most stunning landscapes. We're proud to be part of Pennon Group, a leader in the UK water sector, working towards a greener future. Our goals? As well as lowering our carbon footprint, we're working with partners to plant 300,000 trees, restore peatlands and supporting farmers and landowners to improve water quality and wildlife. Whether you're starting out or seeking a new challenge, our scale and ambition create opportunities for you to shape your own career. Ready to make a splash? Join our team today. Join us and help keep our people connected We're looking for a talented Service Desk Analyst to join our IT team and provide outstanding technical support across our organisation. As the first point of contact for IT-related issues and service requests, you'll play a vital role in ensuring colleagues can work efficiently and effectively every day. This is an excellent opportunity for an experienced IT support professional who enjoys solving problems, delivering exceptional customer service, and working within a collaborative technology environment. What you'll be doing: As a Service Desk Analyst, you'll provide first-line technical support and help maintain the reliability of our IT services. You'll work closely with colleagues across the business and wider IT teams to resolve incidents, fulfil requests, and continuously improve the user experience. Key responsibilities include: Providing first-line support for hardware, software, systems, and network-related issues Diagnosing and resolving technical problems efficiently and professionally Managing incidents and service requests through the IT Service Management platform Ensuring tickets are accurately recorded, updated, and resolved within agreed service levels Escalating complex issues to specialist teams when required Supporting user access and identity management processes in line with information security requirements Maintaining knowledge base articles and service documentation Delivering guidance and training to end users where appropriate Identifying opportunities to improve service delivery and support processes What we're looking for: You'll be a customer-focused IT professional with strong troubleshooting skills and a passion for delivering excellent service. We're particularly interested in candidates who have: Essential At least 3 years' experience in an IT Service Desk, IT Support, or Technical Support role Strong knowledge of Windows operating systems Experience supporting Microsoft Office and related workplace technologies Understanding of core networking principles Excellent problem-solving and analytical skills Strong communication and interpersonal abilities Good organisational skills and attention to detail The ability to work effectively in a fast-paced environment Desirable Bachelor's degree in Information Technology, Computer Science, or a related discipline ITIL certification or experience working within IT Service Management frameworks Experience supporting identity and access management processes Why join us? You'll join a supportive and collaborative IT environment where you'll have the opportunity to develop your technical expertise, broaden your experience across a wide range of technologies and business systems, contribute to meaningful service improvements, and build a rewarding long-term career within a forward-thinking organisation. Generous holiday allowance + bank holidays Discretionary bonus Competitive contributory pension Share-save scheme Health benefits & wellbeing support programmes Group discounts Cycle to Work scheme Financial support services Development and training opportunities and much more! Closing Date: 1st September 2026 We may close this vacancy early if we receive a high volume of applications. We encourage you to apply as soon as possible. Please note that the successful candidate will be subject to a mandatory DBS check as part of the onboarding process. Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness. Our core values, which are essential to our success, are: Be Rock Solid - Build trust and be trusted. Be the one we all look to and can depend on. Be You - We want you to bring your best everyday. Be yourself and make your mark in your individual way. Be the Future - Embrace change. Drive Progress. Own the challenge.

Powered by Water, Driven by Purpose South West Water keeps the South West flowing with safe, reliable drinking water and wastewater services across some of the UK's most stunning landscapes. We're proud to be part of Pennon Group, a leader in the UK water sector, working towards a greener future. Our goals? As well as lowering our carbon footprint, we're working with partners to plant 300,000 trees, restore peatlands and supporting farmers and landowners to improve water quality and wildlife. Whether you're starting out or seeking a new challenge, our scale and ambition create opportunities for you to shape your own career. Ready to make a splash? Join our team today. Help protect critical services through effective cyber security governance Are you passionate about cyber security, data governance and compliance? Do you enjoy translating complex security requirements into practical controls that make a real difference? We're looking for a Cyber Security GRC Analyst to join our growing Cyber Security team. In this role, you'll play a key part in strengthening our cyber security posture through governance, risk management and compliance activities, while helping to ensure our information assets remain protected. A significant focus of the role will be the administration and continual improvement of Microsoft Purview, ensuring effective data protection, information governance, data classification and compliance capabilities are embedded across the organisation. Working closely with stakeholders across IT, Legal, Audit, Procurement and the wider business, you'll help shape security practices, drive compliance initiatives and support a positive security culture. What you'll be doing: As our Cyber Security GRC Analyst, you will: Administer, maintain and continuously improve Microsoft Purview capabilities, including: Data Loss Prevention (DLP) Information Protection Data Lifecycle Management Insider Risk Management Communication Compliance eDiscovery Compliance Manager Support the implementation and adoption of data classification and sensitivity labelling. Monitor security and compliance alerts, investigate findings and coordinate remediation activities. Develop and maintain security policies, controls and standards. Produce management reporting, dashboards and compliance metrics. Plan, conduct and document internal ISO 27001 audits. Support third-party risk management and supplier security assurance activities. Help maintain compliance with frameworks and regulations such as ISO 27001, NIS Regulations and Cyber Essentials. Support information security awareness initiatives and promote a strong security culture. Assist in security incident investigations and remediation activities. Work with business stakeholders to improve information governance practices and data ownership accountability. What we're looking for: Experience administering or supporting Microsoft Purview and Microsoft 365 security and compliance solutions. Knowledge of Microsoft Purview capabilities, including DLP, Information Protection, Sensitivity Labels, Insider Risk Management, eDiscovery and Compliance Manager. Experience supporting data governance, information protection and compliance activities within a Microsoft 365 environment. An understanding of cyber security risk management, governance and control frameworks. Knowledge of information security standards such as ISO 27001, NIS Regulations and Cyber Essentials. Experience producing reports, managing stakeholders and supporting audit activities. Strong communication skills with the ability to influence and build relationships across diverse teams. Essential 5 GCSEs (or equivalent), including Maths and English. Educated to degree level or able to demonstrate equivalent professional experience. Desirable Hands-on experience of Microsoft Purview administration and optimisation. Experience within information security, governance, risk or compliance functions. Knowledge of recognised security frameworks such as ISO 27001, NIST or Cyber Essentials. Ability to successfully obtain UK Government Security Clearance (SC). Why join us? This is an excellent opportunity to develop your cyber security governance and compliance career within a supportive environment. You'll gain exposure to enterprise-scale Microsoft security technologies, contribute to critical compliance programmes and play a meaningful role in protecting services, systems and data that matter. Generous holiday allowance plus bank holidays A discretionary Bonus Competitive Contributory Pension Share-save Scheme Various health benefits Wellbeing support programmes A range of Group Discounts Cycle to Work Scheme Closing Date: 1st September 2026 We may close this vacancy early if we receive a high volume of applications. We encourage you to apply as soon as possible. Please note that the successful candidate will be subject to a mandatory DBS check as part of the onboarding process. Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness. Our core values, which are essential to our success, are: Be Rock Solid - Build trust and be trusted. Be the one we all look to and can depend on. Be You - We want you to bring your best everyday. Be yourself and make your mark in your individual way. Be the Future - Embrace change. Drive Progress. Own the challenge.

We're looking for an experienced Workday Systems Analyst to be the subject matter expert for our Workday Payroll solution. This is an excellent opportunity to join a collaborative HR Systems team where you'll play a key role in maintaining, enhancing and optimising Workday Payroll, ensuring accurate, compliant and efficient payroll processes that support the wider business. Working closely with core internal functions and external partners, you'll lead on payroll-related configuration, system improvements, release management and continuous improvement initiatives while ensuring an excellent experience for colleagues. About the role: Configure, maintain and enhance Workday Payroll functionality to meet business requirements. Support payroll processes across Time & Absence, Compensation and Benefits, ensuring all module dependencies are understood and managed. Analyse business requirements and translate these into scalable Workday solutions. Manage payroll-related incidents, defects and enhancement requests, prioritising work based on business impact. Lead testing activities including regression testing, UAT and implementation of system changes. Support Workday's release cycle by assessing new functionality, coordinating testing and recommending improvements. Produce and maintain Workday payroll reports, reconciliations and management information. Ensure payroll data integrity, governance and compliance with GDPR and payroll legislation. Create and maintain system documentation, test scripts and process guides. About you: Minimum 2 years' experience configuring or supporting Workday modules Ideally a strong understanding of Payroll, Time & Absence, Compensation and Benefits within Workday. Experience configuring Workday business processes and supporting payroll-related system changes. Good understanding of payroll legislation, governance and payroll controls. Experience managing Workday releases, testing, UAT and defect resolution. Experience gathering requirements, analysing business processes and delivering system improvements. Ability to produce Workday reports and support payroll reporting requirements. Understanding of GDPR, data quality and information security principles. Experience working within Agile or structured project delivery environments. Permanent opportunity Coventry based office Hybrid working, 4 days per week office-based Salary up to £55,000 + benefits We are an equal opportunity recruitment company. This means we welcome applications from all suitably qualified people regardless of race, sex, disability, religion, sexual orientation or age. We are particularly invested in Neurodiversity inclusion and offer reasonable adjustments in the interview process. Reasonable adjustments are changes that we can make in the interview process if your disability puts you at a disadvantage compared with others who are not disabled. If you would benefit from a reasonable adjustment in your interview process, please call or email one of our recruiters.

Position Summary As a SOC Shift Lead, you build on your solid experience as a SOC Analyst by supervising and guiding a team of SOC Analysts during your assigned shift. You ensure quality and consistency across all alerts and incidents handled by the team while serving as the primary point of escalation. In this role, you support team development, drive process improvements, and maintain clear, customer-centric communication with all stakeholders. You also lead quality assurance efforts and ensure that service-level agreements (SLAs) are met. Objectives & Key Results Key Responsibilities Shift Leadership and Team Coordination - You run shift operations, ensuring compliance with SLAs and maintaining high-quality incident handling. You set shift agendas, balance workloads, and promptly address any process or staffing issues. You also maintain effective, customer-centric communication with internal teams (including Security Optimisation and Engineering), customers, and their incident response partners Incident Triage and Investigation - You review and prioritise new alerts, taking initial ownership of high-priority or complex incidents, and ensure proper escalation to customers and Senior SOC Analysts. You make sound, data-driven decisions to facilitate effective triage, investigation, and escalation in line with operational standards Quality Assurance and Documentation - You conduct regular quality assurance (QA) of tickets to ensure SOC procedures and documentation standards are met, providing clear, constructive feedback to team members to improve technical skills and workflow consistency Collaboration and Mentorship - You mentor SOC Analysts in your team by offering regular, constructive feedback on triage processes and best practices. You encourage targeted training initiatives, including relevant certifications, to support career progression within the SOC Service Improvement - You contribute to ongoing service improvement through participation in supporting threat hunting activity led by Senior SOC Analysts, rule tuning, and process refinement initiatives. You assist in monthly reporting and post-incident reviews to drive improvements that reflect our commitment to transparent and reliable performance Required Qualifications & Experience You may be required to hold or obtain UK Non-Police Personnel Vetting (NPPV) and/or a Security Check (SC) clearance as part of this role Willingness to work towards or obtain intermediate cybersecurity certifications (e.g. SBT BTL2, CREST Registered Intrusion Analyst) Proficiency with SIEM platforms, endpoint security tools, and ticketing systems, with an ability to make clear, data-driven decisions under pressure Critical Competencies - Technical Fit Operating Systems - Possess detailed knowledge of Windows and Linux system architectures, with a clear understanding of how event logs (e.g., Windows Event Viewer, Syslog) reflect system security posture Networking and Protocols - Have a comprehensive understanding of TCP/IP, DNS, DCHP, VPNs, SSL/TLS, and network forensics concepts to validate network-based alerts and anomalies Cybersecurity Frameworks - Deeply understand and be able to articulate the elements of the MITRE ATT&CK framework, and Cyber Kill Chain; know how adversary tactics and techniques translate into observable indicators SIEM and Security Tools - Know the theoretical underpinnings of SIEM operations, including alert correlation, the design of automated detection rules, and the interpretation of aggregated security data Incident Triage - Understand the principles behind effective triage, including the rationale for using standardised playbooks and the criteria for escalating incidents without undertaking complex forensic analysis Threat Intelligence Integration - Be knowledgeable about the role and structure of threat intelligence - how feeds are sourced, what constitutes actionable information, and how malware indicators are defined Scripting and Automation - Understand the concepts behind using scripting for automating regular data extraction and log analysis, and the benefits such tools being to maintaining consistency in alert handling Benefits At Claranet, we go the extra mile with our people-because we believe in building a workplace where everyone feels valued and supported. What makes us unique is Team Claranet , our internal community that supports causes close to our employees' hearts. We offer paid charity leave, support local charities across our offices, and host annual fundraising events, all backed by a dedicated committee. We're proud founding members of TC4RE (Technology Community for Racial Equality) working collectively to build a more diverse and inclusive tech industry. About Claranet Founded at the beginning of the dot com bubble in 1996, our CEO Charles Nasser had a light bulb moment to develop a truly customer-focused IT business. Since then, Claranet has grown from an Internet Service Provider (ISP) in the UK to being one of the leading business modernisation experts, who deliver solutions across 11+ countries. Equal Opportunities Statement Diversity, equity and inclusion are at the heart of what we value as an organisation. Claranet is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support any reasonable adjustments that are needed within the recruitment process. Ready to take the next step in your career with Claranet? Click 'apply' - we can't wait to meet you! To view full job description please visit our careers page

This is a long-term engagement until 31/03/2027 , based in London on a hybrid model (around 60% on site) , and would suit someone who already has strong SOC/incident response experience and is looking to take the next step in a critical national environment. Why this role stands out Length & stability: Contract to March 2027, offering rare long-term security in the contracting market. Day rate: Up to £650-700 (umbrella) inside IR35. Mission-critical work: Protects key government digital services and internal infrastructure. Career development: Mentor and line manage apprentice analysts, strengthening your leadership profile. The role - Associate Security Analyst As part of the Cyber Defence team, you will be central to detecting, investigating and responding to cyber threats and incidents affecting high-profile services. Triage and investigate security alerts and user reports. Analyse systems, files, network traffic and cloud environments to determine the nature and scope of incidents. Support and implement containment, eradication and recovery actions. Help coordinate incidents and contribute to post-incident reviews and lessons learned. Identify and support continuous improvements to incident investigation and response processes. Work closely with other Cyber Defence functions and contribute to playbooks, plans and knowledge base articles . Act as an escalation point and provide coaching and line management for apprentice security analysts. Participate in an out-of-hours on-call rota , as incidents can arise 24/7. Key requirements Active SC (Security Check) clearance - STRONGLY PREFERED. 2-3+ years experience as a Cyber Security / Security Analyst. Hands-on experience with SIEM (Splunk preferred; Microsoft Sentinel or equivalent also considered). Experience with M365 security tooling (e.g. Microsoft Defender, Sentinel, KQL). Good understanding of threat actors' tools, techniques and procedures . Strong analytical, problem-solving and communication skills. Nice to have Further experience with Splunk . Background working in an Agile environment. Exposure to cloud platforms such as AWS. About our client Our client's cyber and information security function safeguards crucial digital and information assets and enables the secure delivery of major citizen-facing services as well as internal government systems. You would be joining a team with a strong mandate, modern tooling, and a clear mission to improve the cyber resilience of core public services.

The Senior Manager will lead the organisation's VAT risk governance across multi-jurisdictional operations. This hands-on leadership role combines deep technical VAT expertise with proven experience in designing, embedding, and continuously improving VAT risk frameworks and assurance programmes. The role ensures operational practices are robust, scalable, and fully aligned with regulatory obligations, while providing actionable insights to senior leadership and proactively mitigating VAT exposure. The Senior Manager will work closely with tax colleagues, business operations, internal audit, and risk monitoring teams to embed controls into business processes, challenge operational readiness, and influence decision-making across the organization. Key job responsibilities • Lead the design, implementation, and continuous improvement of VAT risk and assurance frameworks, control methodologies, and operational procedures. • Oversee assurance activities, guiding analysts in data collection, testing, evaluation of control effectiveness, and review of VAT requirements developed by VAT advisory teams. • Critically review VAT requirements from VAT advisory teams to identify gaps, weaknesses, or conflicts prior to operational rollout. • Foster cross-functional collaboration with business, operational, risk management, and VAT teams to embed robust controls into daily operations, implement process improvements, and ensure alignment with organisational objectives. • Challenge operational readiness for new controls and processes, reviewing UAT outcomes, SOPs, and minimum standards before launch. • Report to senior leadership on VAT risk exposure, assurance findings, and remediation progress with clear, actionable recommendations. • Maintain a dynamic and adaptive VAT assurance programme, evolving with regulatory changes, business growth, and operational complexity. • Support the integration of VAT risk considerations into regulatory changes, strategic initiatives, and operational transformations. BASIC QUALIFICATIONS - Extensive VAT advisory experience, with deep expertise in VAT risk management, governance frameworks, and operational de-risking. - Demonstrated ability to interpret complex VAT legislation, evaluate operational impact, and translate requirements into practical, scalable controls and processes. - Experienced in leading multi-disciplinary teams, integrating VAT policy, assurance, and operational functions, with accountability for aligning technical interpretation with operational execution. - Strong track record in multi-jurisdictional environments, including managing cross-border VAT risks, understanding differing regulatory frameworks, and influencing senior stakeholders across business, legal, and operational teams. - Experience in large, matrixed organisations, ideally with exposure to regulated industries, operational complexity, and high-volume transactional environments. - Excellent written and verbal communication skills in English PREFERRED QUALIFICATIONS - Recognized professional tax qualification, chartered accountant, or relevant legal degree. - Experience in Top-tier consulting or advisory firms (Big 4 or equivalent) or VAT professionals with strong advisory experience in multi-jurisdictional contexts, who have designed and implemented governance frameworks, managed VAT risk, and led assurance programmes that de-risk operational exposure. - Proven leader and mentor, fostering high-performance, accountable teams with a culture of quality, rigor, and continuous improvement. - Experience in Large corporate environments (ideally highly regulated): VAT leaders with practical experience embedding controls, driving operational decision-making, and proactively mitigating VAT risk across business processes and systems - VAT advisory and risk management expertise: Professionals with extensive experience in VAT advisory and risk management, focused on identifying, managing, and mitigating VAT exposure within complex operational environments. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Senior Cyber Security Risk & Assurance Consultant - Product Risk (PBRA) (CONTRACTOR) - London Duration: 1 year contract Hybrid Working - 8 days onsite per month - the rest is remote working About the Team The Product-Based Risk Assessment (PBRA) service conducts recurring security assessments of applications, services, and technologies to identify emerging threats, evaluate control effectiveness, and drive remediation that strengthens The clients cyber resilience. The team supports business and technology stakeholders by assessing cyber security risks and ensuring alignment with The Banks security standards and risk appetite. Key Accountabilities Product-Based Risk Assessments Lead end-to-end Product-Based Risk Assessments (PBRA) for critical applications, platforms, and technology services. Analyse application architectures, business processes, information flows, and supporting infrastructure. Identify and assess cyber threats, vulnerabilities, control weaknesses, and potential business impacts. Evaluate the design and effectiveness of security controls using clients security frameworks and standards. Assess residual risks and propose actionable remediation plans. Security Risk Analysis Perform security risk assessments using recognised methodologies and industry frameworks. Evaluate risks related to infrastructure, software, cloud services, networks, third-party integrations, and information assets. Contribute to threat modelling and attack surface analysis activities. Support technology-focused assessments such as cloud, AI, and emerging technology evaluations. Stakeholder Engagement Act as the primary security assessment contact for business and IT stakeholders. Facilitate workshops, interviews, and assessment review sessions. Challenge assumptions and provide expert security guidance to delivery and operations teams. Build trusted relationships across CISO, CTO, Architecture, Risk Management, and Engineering teams. Reporting & Governance Produce high-quality assessment reports, risk summaries, and executive-level communications. Present findings and recommendations to senior management and governance bodies. Track remediation plans and risk treatment activities through closure. Support internal and external audit activities as required. Continuous Improvement Contribute to the evolution of the PBRA service, methodologies, tools, and operating model. Help drive the transition toward data-enabled and automated security assessment capabilities. Identify opportunities to improve efficiency, consistency, and risk coverage across assessments. Support knowledge sharing and mentoring of junior analysts. Required Skills & Experience Technical Skills Strong understanding of cybersecurity principles, controls, and risk management practices. Knowledge of application security, cloud security, infrastructure security, and network security. Experience conducting security assessments, threat modelling, or risk analyses. Familiarity with industry frameworks and standards such as: NIST Cyber Security Framework ISO 27001 CIS Controls Secure Controls Framework (SCF) DORA ANSSI EBIOS RM OWASP Professional Experience Minimum 7 years of experience in Information Security, Cyber Risk, Security Assurance, or Security Architecture. Experience leading complex security assessments across large technology environments. Experience working with senior business and technology stakeholders. Strong report-writing and presentation skills. Personal Competencies Strong analytical and critical-thinking capabilities. Excellent communication and stakeholder management skills. Ability to challenge constructively and influence decision-making. Self-driven with strong ownership and accountability. Pragmatic, risk-based mindset. Comfortable operating in a complex, regulated environment. Please do send across to me the most up to date CV to (url removed) Rates depend on experience and client requirements

Security Analyst Cardiff, London, Leeds, Manchester or Oxford Hybrid Working Excellent Benefits Are you looking for a role where you'll play a key part in protecting a leading professional services organisation from evolving cyber threats? We're looking for a proactive Security Analyst to join a growing Technology team, working with modern security technologies in a collaborative environment where you'll have the opportunity to influence security operations, improve processes and develop your technical expertise. This is an excellent opportunity for someone with experience in Security Operations or Cyber Security who enjoys investigating incidents, strengthening security controls and working with the latest Microsoft security technologies. What you'll be doing As part of a dedicated Security team, you'll help safeguard the organisation's technology estate by monitoring threats, responding to incidents and continuously improving the firm's overall security posture. Your responsibilities will include: Monitoring and investigating security alerts across the organisation Responding to cyber security incidents and supporting remediation activities Managing and optimising security tools including Microsoft Defender and other enterprise security platforms Supporting vulnerability assessments, penetration testing and security audits Assisting with the implementation of new security technologies and improvements Developing and maintaining security policies, standards and best practice Providing technical guidance to colleagues on security processes and technologies Keeping up to date with emerging cyber threats and recommending improvements About you You'll already have experience working within a Security Operations, Cyber Security or Information Security environment and be passionate about protecting organisations from modern cyber threats. You'll ideally have experience with: Microsoft Defender or similar endpoint protection solutions Security Operations and Incident Response SIEM monitoring and security investigations Email security platforms such as Mimecast or Proofpoint Secure Web Gateway technologies such as Zscaler Vulnerability Management Cyber Essentials and ISO27001 Microsoft security technologies including Defender, Sentinel or Entra Professional certifications such as CompTIA CySA+, Security+ or Microsoft Security Operations are advantageous but by no means essential. Why apply? This is more than just another Security Analyst role. You'll be joining an organisation that genuinely invests in its people, embraces modern technology and encourages continuous learning and professional development. You'll work alongside experienced cyber security professionals, gain exposure to enterprise-scale technologies and have the opportunity to broaden your technical skills while making a real impact on the firm's security strategy. If you're looking for a role where your expertise is valued, your development is supported and no two days are the same, we'd love to hear from you. Apply today or get in touch for a confidential discussion.

IT Support Technician Salary: c£27,500 Location: Wrexham area - office-based Job type: Permanent, full-time We are recruiting an IT Support Technician to provide 1st line helpdesk, desktop and remote support to employees across the organisation. The ideal candidate will have IT support experience, strong Microsoft 365 knowledge and practical experience with technologies such as Entra ID, Intune and Defender for Endpoint. You will be a confident troubleshooter with strong customer service skills and a good understanding of MFA and endpoint security. The role Provide 1st line helpdesk, desktop and remote IT support. Log, investigate, resolve or escalate support requests. Support Microsoft 365, including Outlook, Teams and SharePoint. Complete routine administration within Entra ID, including user accounts, access, groups and password resets. Support Intune device enrolment, application deployment and mobile-device updates. Assist with Defender for Endpoint, MFA and endpoint-security support. Configure and support laptops, mobile devices, printers, peripherals and meeting-room technology. Troubleshoot hardware, software, network and connectivity issues. Complete laptop builds and rebuilds using Microsoft Autopilot. Maintain IT asset records, technical documentation and user guides. Support new-starter inductions and wider IT projects. Escalate complex infrastructure, server and security issues to senior IT colleagues. About you At least two years experience in an IT support, service desk or desktop support role. Strong practical Microsoft 365 support experience. Experience with Entra ID and Intune, ideally including exposure to Defender for Endpoint. Good Microsoft Windows, hardware and basic networking knowledge. Understanding of IT security best practices, including MFA and endpoint security. Excellent troubleshooting, customer service and communication skills. Relevant Microsoft, CompTIA, Cisco or ITIL qualification, or willingness to undertake further training. Organised, approachable and able to manage competing support priorities. Able to work permanently from the Wrexham head office. Experience working within an ITIL environment, maintaining technical documentation or supporting technologies such as Mimecast, Cisco Meraki, Microsoft Sentinel or Purview would be advantageous. If this sounds like the opportunity that you have been looking for then please apply, attaching your CV. This role may suit an IT Support Technician, Service Desk Analyst, Helpdesk Technician, Desktop Support Technician or 1st/2nd Line Support Technician. Smartsearch takes your privacy seriously and will only use your personal information to administer your application. To effectively process your application, we may share your details with the company for whom we are collecting job applications, and Smartsearch or the company may contact you by email, telephone or SMS. A copy of our privacy policy will be emailed to you upon receipt of your application.

My well established Client is seeking a skilled and enthusiastic IT Support Engineer (1st/2nd Line) to join their IT support team. The ideal candidate will have experience in a Microsoft environment, including proficiency in MS Office 365, IP networking, and Windows operating systems. This role is perfect for a dedicated IT professional with a computer or IT support qualification, who is eager to provide high-quality technical support and resolve a variety of IT issues. Responsibilities: Provide 1st and 2nd line technical support to end-users via phone, email, and in-person. Troubleshoot and resolve issues related to MS Office 365, IP networking, and Windows operating systems. Install, configure, and maintain hardware and software applications. Assist with the setup and maintenance of user accounts and permissions. Monitor and manage IT support tickets, ensuring timely resolution and excellent customer service. Conduct regular system updates and patches to ensure optimal performance and security. Provide technical guidance and support to end-users, helping them navigate IT systems and applications. Document support activities, solutions, and processes in the ticketing system. Collaborate with other IT team members to ensure seamless support and knowledge sharing. Stay updated on the latest industry trends and technologies to continuously improve support services. Requirements: A qualification in Computer Science, Information Technology, or a related field, or equivalent work experience. Proven experience in a 1st/2nd line IT support role. Strong knowledge of MS Office 365, IP networking, and Windows operating systems. Excellent problem-solving skills and attention to detail. Strong communication and interpersonal skills, with the ability to provide clear and concise technical support. Ability to manage multiple tasks and priorities in a fast-paced environment. Customer-focused attitude with a commitment to delivering high-quality support. Relevant certifications such as CompTIA A+, Microsoft Certified: Modern Desktop Administrator, or equivalent are a plus. Please send an up to date CV for an immediate response and more information on a great role with a fantastic Client.

Customer Service Advisor Location: Hull Salary: £26,234 per annum What we offer Hull, site based 37.5 hours per week, Monday to Friday plus 1 in 6 Saturdays (8.30am - 12.30pm) Employee health and benefits scheme, including anonymous counselling service, 24/7 GP service, retail and gym discounts and medical cashback scheme 21 days annual leave Additional birthday holiday Holiday purchase scheme Performance based salary increments Fun Company events and functions Free parking Monthly free food days Close to shops and amenities Reward and recognition Purpose Vizion Network is a forward-thinking organisation dedicated to fostering a positive and inclusive workplace culture. Located in Hull and Wellingborough, we pride ourselves on our commitment to employee development, wellbeing, and innovation. Our mission is to attract, develop, and retain exceptional talent by fostering a diverse, inclusive, and respectful workplace where every employee feels valued, respected, and empowered. We champion equity, recognising that our strength lies in the unique backgrounds, perspectives, and talents of our people. Through transparent practices, continuous development, and meaningful engagement, we strive to create an environment where all employees can thrive and contribute to our shared success. To provide professional administrative support within the Claims Team and to company Management / Directors. As a Customer Service Advisor, you will deliver the highest possible standards of customer service, be able to follow individual brand requirements and directives, ensuring that service level agreements and performance targets, both on an individual and team basis are maintained. The Customer Service Advisor is responsible for deployment, management and progression of motor claims relating to vehicle accidental damage, from initial contact, to repair handover and aftercare as required, keeping in close contact with the Bodyshop/Insurer and Customer throughout the repair process to ensure all SLA's are maintained and adhered to. Role Profile Ensure that you are kept fully up to date with SLA's Ensure that you are aware and understand the KPI's the repairers are to adhere as a Vizion Member Ensure accurate processing and deployment / reallocation of claim notifications to repairers via rules driven in house management system within SLA To ensure hire sheets are recorded and updated correctly to ensure costs to the business and clients are kept to a minimum by constant management of hire periods Provide investigative feedback on any queries to the company and their clients where necessary To progress customer claims within the company's management system ensuring they are actioned within internally agreed SLA's Ensure daily tasks are managed within agreed SLAs Management of day to day body shop performance of KPIs, breaches, and cancellations To be responsible for building relationships within the repair network to ensure the smooth transition of customer repairs from start to finish Act as a first level point of contact for repair network members, clients, customers and team members and provide progress updates as required To receive incoming calls and emails and act promptly, dealing with all enquiries or actions in a professional manner Monitor personal and general inboxes and action emails within a timely manner To record all client issues and feed back to your Line Manager, Network Performance Analyst and the Management Team where necessary Assist with any reporting requested for analysis and management of the department/region/client Liaise with designated Network Performance Analyst and any other departments to seek assistance and resolution where required Work towards achieving targets set on a daily/monthly/annual basis provided by your Team Leader/ Line Manager Assist with other Advisor's caseload as and when requested to ensure full service provision Ensure that claims data is maintained and kept fully updated with information from all sources in a timely manner To ensure you provide accurate and detailed recording of all information utilising our management systems so as to provide comprehensive audit trails Promote data security in and outside of the business at all times, strict adherence to DPA and information security standards Adhere to stated Company Policies and Procedures and carry out all duties in a way which is consistent with our clients' values The completion of duties as required from time to time by the Management Team Manage complaints in line with policy ensuring full and in-depth information is captured and logged to enable full reporting on Expressions of Dissatisfaction Ensure that you process and resolve expressions of dissatisfaction within FCA Guidelines and internal/external SLA's To promote our business and that of our clients by providing exceptional and friendly service at all times Person Specification First class communication skills Accurate data input skills Ability to build and maintain relationships Ability to work to agreed deadlines, targets and objectives Able to work as part of a team as well as autonomously to a high level of accuracy Good planning and organisational skills Good problem-solving skills Good decision maker Commitment to providing a first-class service to customers and repairers Customer focused Good knowledge of Microsoft Office Closing date for applications is Tuesday 1st September 2026. To Apply If you feel you are a suitable candidate and would like to work for Vizion Network, please click apply to be redirected to our website to complete your application.

Cyber Assurance & Risk Analyst Location: IWM London Salary : £42,500 to £45,000 per annum Vacancy Type: Permanent, Full Time (36hours per week) Closing Date: 8th of September 2026 At Imperial War Museums, we're driven by a shared purpose: helping people understand conflict and its impact on people's lives, from the First World War through to the present day. Our collections contain millions of items, stories and digital assets that preserve some of the most important moments in modern history. You'll join a collaborative team who work together to protect and make these collections accessible for future generations. It's a unique opportunity to combine cyber security expertise with meaningful work that supports one of the world's leading museums of conflict. Why This Role Matters Cyber security plays a vital role in protecting IWM's systems, services and information assets from an evolving threat landscape. As Cyber Assurance & Risk Analyst, you'll help strengthen the organisation's cyber resilience by ensuring compliance with government and industry security standards, embedding secure-by-design principles into projects and managing cyber risks across our supplier landscape. By delivering key assurance activities, you'll help improve organisational cyber capability and ensure IWM continues to safeguard the services relied upon by colleagues, visitors, researchers and stakeholders. What You'll Be Doing Coordinate and manage IWM's Cyber Essentials certification, including evidence gathering, submission management and remediation tracking. Lead GovAssure submissions through control mapping, evidence collation and stakeholder engagement. Manage compliance against Civil Aviation Authority (CAA) cyber security requirements and other relevant standards. Maintain assurance documentation and support continuous compliance against recognised cyber security frameworks. Embed secure-by-design principles into technology and digital projects from initiation through to delivery. Review proposed solutions and provide assurance that appropriate security controls are implemented before go-live. Own and operate IWM's third-party cyber risk management platform, supporting supplier onboarding, assessments and ongoing monitoring. Identify, assess, manage and escalate cyber risks across the supply chain, tracking remediation activities where required. Produce assurance, compliance and cyber risk reports for governance boards and senior stakeholders. Support cyber governance activities, risk management processes and the maintenance of accurate cyber risk records. Contribute to the development of cyber security policies, standards, controls and continuous improvement initiatives. Provide guidance on cyber compliance matters and work collaboratively with colleagues, suppliers and external partners to support assurance objectives. Support financial administration activities, including purchase orders, invoice processing and departmental administration where required. What We're Looking For We'd love to hear from you if you have: Experience of cyber security governance, assurance, compliance or risk management activities. Knowledge of recognised cyber security frameworks and standards such as Cyber Essentials, NCSC guidance, ISO 27001 or equivalent. Experience managing compliance evidence, audit activities or regulatory submissions. Experience of supplier or third-party cyber risk assessment and management processes. Strong analytical skills with the ability to identify risks and communicate findings clearly to a range of stakeholders. Experience producing reports, dashboards or management information for governance forums and senior audiences. Benefits The benefits listed below are discretionary and IWM reserves the right, with due notice, to vary or withdraw them at any time. Annual Leave: You'll have 25 days of annual leave, with public holidays on top. After 3 years, this increases to 27 days and after 5 years, you ll get 30 days Company Group Pension Plan: Includes competitive employer contributions to your pension starting at 7% to a maximum of 12%. Enhanced Maternity and Paternity Benefits: Celebrate life s milestones with confidence, knowing that our policies support growing families. IWM4me: Tailor your benefits to your unique needs through IWM4me. Access health, protection, and lifestyle benefits at corporate rates, ensuring your holistic well-being. Free Sanitary Products: We prioritise your comfort by providing free sanitary products across all our sites. Retail Discounts: 25% off IWM Cafes, 20% discount in on-site shops, Benefits hub offering retail discounts to several high street shops and MyActive discounts for health and wellbeing based retail discounts Free Entry to IWM Air Shows: Witness the thrill of vintage aircraft at our air shows. To Apply If you feel you are a suitable candidate and would like to work for Imperial War Museum, please click apply to be redirected to our website to complete your application.

Job Title: Talent Scout Specialist Location: Newcastle upon Tyne Level: L9 Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO The Role: Proactively partners with account teams to develop sourcing strategies for complex project talent needs. Responsibilities: Actively participate in the New Business Meetings (NBMs) and leverage the information on upcoming demand to proactively inform talent actions Connect people to projects for large/complex client ramp-ups as the business requires (attend key calls, generate metrics, direct Talent Connector team) Provide transparency to opportunities and the demand pipeline and discuss priorities and current/future fulfillment gaps with CG leadership Proactively define, review and validate project sourcing strategies Provide expertise around connecting people to projects for client teams across Service/MU and internal and external sources (internal, recruiting, contractors, up-skilling) Work closely with the Client Group Lead to verify prioritization of talent needs and ensure early visibility to demand pipeline (including development roles for Analysts and Apprentices) Collaborate with the Solution Architects and Client Executives to give input to sourcing plans, including guidance on risks and opportunities Connect with client teams to provide aggregate client delivery opportunities and risks and help resolve fulfillment of overdue roles Foster a culture of ONE HR by collaborating closely with Talent Futurists, HR Partners and sharing expertise and coaching with Talent Connectors to build their decision making, collaboration and problem-solving skills Supervising and coaching Talent Scout Specialists Play an active role in defining and / or adapting best practice as the Talent Scout function comes to life We are looking for experience in the following skills: NBM/MMS to understand open demand and current and future fulfillment gaps S/D Dashboard to understand the landscape of demand and availability myScheduling to track unsold and overdue demand Advocate & Influence staffing best practice Relationship Building Leading with Data & Insights Supervisory experience is advantageous but not essential What's in it for you: At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 30 days of vacation per year, access to app based fitness classes and discounts on range of gyms, private medical insurance and three days leave per year for charitable work of your choice! About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services - all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 674,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law. International candidates will be considered. Closing Date for Applications: Accenture reserves the right to close the role prior to this date should a suitable applicant be found.

IT Support Analyst Salary: £30,000 £32,000 per annum Start Date: ASAP Location: Central Bristol About Us At Kings Court Trust, we occupy a unique, privileged position. We are called upon at a sensitive time when families are going through the stages of grief, but there is an acceptance that certain realities need to be addressed. Our Purpose To support families through bereavement with expert guidance and genuine compassion, making a complex process feel manageable and human. What You ll Be Doing: Provide day-to-day IT support for hardware and software issues, triaging and resolving tickets or escalating to our managed service provider where needed. Act as the internal point of contact between KCT and our managed service provider, tracking tickets through to resolution. Support system administration tasks user accounts, permissions, device management, patching, and basic server / cloud administration. Assist with technical implementation projects, such as new systems, rollouts, and migrations. Maintain clear and accurate documentation of processes, configurations, and support procedures. Support cyber security hygiene tasks, building your knowledge and confidence in this area over time. What We re Looking For Qualifications are desirable but not essential. We are looking for individuals with some of the following experience: 1 3 years' experience in an IT support, helpdesk, or junior systems administration role. Working knowledge of Windows environments and common business software. Some exposure to system administration (Active Directory, M365 admin, device management). Comfortable liaising with third-party suppliers or service providers. Exposure to cyber security concepts or tasks is a bonus. The type of person you ll be: A clear and confident communicator, comfortable explaining technical issues to non-technical colleagues. Proactive, curious, and hungry to learn. Well organised and reliable, with good ownership of your work. Someone who wants to grow this role comes with genuine progression into systems administration, infrastructure, or IT delivery. What We Can Offer You We believe in rewarding great work. For this role we offer the following benefits from day one: £30,000 £32,000 per annum. 25 days plus bank holidays, increasing annually to 30. Health Cash Plan Cash back for Dental, optical, and other treatments. Employee discounts across a range of products and services. Variety of salary sacrifice benefits such as tech vouchers, dental & holiday buy. Company pension scheme matching up to 5%. Income protection insurance. Life assurance policy. Enhanced family leave (upon completion of probation). Cycle to work scheme. Employee Assistance Programme. Why Join Us: A supportive, people-first culture. Opportunities for growth and development. A chance to make a real impact during life s most challenging times. Hybrid and flexible working options to suit your needs. Where You ll Be Working Our office based in central Bristol BS1. Hiring Process What to Expect We like to keep things clear and straightforward. Here s what you can expect: Application review We review applications on a rolling basis and will contact you when shortlisted. Initial Chat A short call with Head of IT to get to know you better. There will be some element of competency here, but we aim for it to be more conversational (30mins). Interview This is your competency-based interview with the Stephen Bungay and Kieren Windsor (Business Change and IT Director) (up to 60mins). Feedback We will contact you following your interview, typically within 1 week. Support We want everyone to feel comfortable and confident throughout our hiring process. If you have a medical condition or need any adjustments, whether that s for an interview or any part of the process, please let us know. We re happy to have a conversation about how we can best support you. Ready to Apply If Kings Court Trust sounds like the kind of place where you d thrive, we d love to hear from you. Apply now and help us shape the future of estate administration. Equality, Diversity and Inclusion At Kings Court Trust, we re committed to creating a workplace where everyone feels welcome, respected, and able to thrive. We believe in equal opportunities for all and ensure that every hiring decision is based on merit, skills, and experience nothing else. We re proud to foster an inclusive environment where individuality is celebrated and diverse perspectives are valued across everything we do. By applying for this role, you re sharing your information with Kings Court Trust. We take your privacy seriously. To understand how we handle your data, please read our Privacy Policy available on our website.

Job Title: Service Support Analyst (Level 2) Salary: 40k DoE Location: Aylesbury, with hybrid working A growing organisation is seeking a Service Support Analyst to provide first- and second-line IT support across the business. This role is responsible for ensuring reliable IT services, supporting end users, and contributing to the ongoing improvement of systems, security, and service delivery. Key Responsibilities Provide 1st and 2nd line IT support across incident, problem, change, and service request management (aligned to ITIL practices). Log, prioritise, troubleshoot, and resolve technical issues; escalate to third-party providers where required. Support and maintain Microsoft cloud technologies, including Microsoft 365, Teams, Exchange Online, OneDrive, SharePoint, and Azure Virtual Desktop. Install, configure, and support laptops, desktops, printers, meeting room technology, and remote working setups. Manage user lifecycle processes (joiners, movers, leavers) and system access controls. Monitor and respond to cyber security alerts and email security controls, ensuring compliance with internal policies. Maintain accurate hardware and software inventories. Work closely with external IT suppliers and monitor their performance against service expectations. Assist with technology rollouts, including user communication, training, and support. Conduct risk assessments on incidents and escalate issues appropriately. Perform information security and data protection checks. Communicate effectively with non-technical stakeholders, providing clear updates on IT services. Skills & Competencies Strong troubleshooting and problem-solving abilities. Clear communication skills (technical and non-technical). Ability to manage multiple priorities and work under pressure. High attention to detail and strong organisational skills. Ability to work independently and collaboratively within a team. Proactive approach with a willingness to learn and develop. Understanding of change management and IT service processes. Awareness of cyber security best practices. Experience & Qualifications Essential: Experience supporting Microsoft Azure and Microsoft 365 environments. Proven experience in a customer-facing IT support role. Desirable: Degree in Computer Science or related discipline (or equivalent experience). Microsoft 365 certifications (e.g., Fundamentals or Administrator). Knowledge of IT infrastructure, ITIL methodology, and information security practices. Salary & Benefits Salary up to 40,000 (depending on experience). Discretionary bonus (up to 15%). 28 days annual leave plus bank holidays. Pension with employer contributions up to 10%. Life assurance (4x salary). Employee wellbeing support, training opportunities, and additional perks (e.g., volunteering leave, discounts, health initiatives). Working Arrangements Full-time, permanent role (35 hours per week). Primarily office-based, with limited flexible/home working options available depending on role and performance. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.

Application & Analytics Manager (Salesforce / Power BI) 12 Month contract / 550 per day (inside IR35) / hybrid working based in Milton Keynes Due to the nature of this requirement, UK Government Security Clearance if not already held will need to be obtained. Parity is delighted to partner with our client; a public sector organisation, who are looking to recruit an experienced Application & Analytics Manager (Salesforce / Power BI) to take responsibility for the strategy, development and ongoing maintenance of a critical project management application and its associated data analytics capability. The application supports the delivery of a large portfolio of construction projects overseas and is currently hosted on the Salesforce platform. The role will also have responsibility for the development and maintenance of the associated data analytics environment, including integration with Salesforce and reporting and visualisation using Microsoft Power BI/Fabric. This is a hands-on role combining Salesforce application management, data analytics, Power BI/Fabric development and stakeholder management. Key Responsibilities Maintain and support the GMP application hosted on Salesforce. Work closely with the Salesforce Information Asset Owner and wider technical teams to coordinate platform-level dependencies. Develop and maintain the future roadmap for the application. Implement developments in line with the agreed roadmap and drive continuous improvement. Maintain and develop the associated data analytics capability. Develop and maintain integrations between Salesforce and the analytics environment. Develop and maintain advanced Power BI/Fabric semantic models. Create and enhance Power BI/Fabric data visualisations, dashboards and reporting. Work with Salesforce standard reports and dashboards alongside Power BI/Fabric analytics. Coordinate dependencies with the Power BI/Fabric Information Asset Owner and relevant teams. Work effectively within a matrix environment. Provide knowledge transfer and share technical expertise throughout the engagement. Essential Skills & Experience The successful candidate will have strong experience across Salesforce and Microsoft Power BI/Fabric, with the ability to work across both application development and data analytics. You should have: Certified Salesforce Administrator qualification. Salesforce Platform App Builder certification or equivalent practical experience. Microsoft Certified: Power BI Data Analyst Associate certification or equivalent experience. Strong experience working with complex data models, security models and business processes. Extensive experience working with Salesforce Flows and Lightning Record Pages. Experience with Power BI/Fabric Data Flows and API integrations. Strong experience developing advanced Power BI Semantic Models. Strong experience developing advanced Power BI/Fabric data visualisations. Experience working effectively within a matrix environment. The minimum Security Clearance required for this role is SC.