Global Technology Solutions Ltd
Reading, Berkshire
Job Title: SC/DV cleared ON-PREM AD/Azure support specialistLocation: Aldermaston, Reading. Potential hybrid agreements Rate: £600-610 per dayWorking hours: standard office hoursInside IR35 - Umbrella contractors only This role is not suitable for consultants or architects Holding SC or DV clearanceWe are looking for customer-focused and enthusiastic Azure and Active Directory Specialist to join the company. You should have a genuine interest in solving IT issues and empathetic to customer needs and requirements. Day to day tasks include expert management and troubleshooting of Azure, Dev environments and Active Directory services and issues within a complex locked down System structure. You should possess good written and verbal communication skills, be willing to collaborate with the wider IT support teams and help us develop a strong partnership with our customers' IT Leadership.The successful candidate will be responsible in supporting a strategic change to the service model and implementing design documents and processes along with new statements of work. This will require working closely with the Operations Manager and Account Project Lead to define and implement a more agile and collaborative structure which is capable of blending BAU support with short term projects and ad-hoc requests, where scoped and agreed. This will be achieved by following Agile and ITIL Continuous Service Improvement methodologies.ESSENTIALS SKILLS/QUALIFICATIONS: 5 years plus Azure Active Directory experience (Essential) Working Knowledge and implementation experience of Azure Dev Ops and Dev Test Labs Azure Virtual Desktop knowledge and implementation experience (Nerdio) Azure Cloud Infrastructure Knowledge Infrastructure as a Code (knowledge and implementation experience) (IaC) CI/CD pipelines knowledge and understanding ARM templates / Bicep (knowledge and implementation experience) Microsoft Tiered Model Knowledge and how this impacts different tiered environments Azure Role & Functional based Security Delegation and Layers and Role Based Access Control Azure Networking Experience Azure Firewalls Experience Azure Security including Conditional Access Policies and Multi Factor Authentication and Privileged Identity Management Azure Virtual Machine Management Azure Storage Experience Azure Monitoring and log analytics Azure Enterprise and ADFS Application Provisioning Active Directory Connect / sync and Active Directory Federation Services Azure PowerShell scripting Microsoft Windows Server 2016, 2019 and 2022 experience Comfortable working with a Hybrid Joined Active Directory environment Group Policy Management and Conditional Access Policy Management Experience DNS, DHCP Experience Working knowledge and understand of PKI Services Scripting experience using BAT, PowerShell, C# and VB Scripts Awareness of Change and Release Management Strong communication skills both written and verbal Self-motivated with a positive attitude and comfortable working with ambiguity Good knowledge of MS Endpoint Management Good knowledge of Office 365 and Exchange OnlineDESIRABLE SKILLS/QUALIFICATIONS: Infrastructure Support experience/ background inc patching, backups and restores, Windows/Linux AD Sync and AD Connect Experience beneficial Azure Containers Azure Kubernetes Azure Endpoint Management / Intune Good knowledge across SCCM; WSUS; SCOM 2019; AGPM; Lumensions. ITIL Foundation certified with a broad experience across Service Management disciplines and Agile deliveryBenefits: Development through Training/Certification Put through DV clearance (including tax allowance) potential hybrid working (home and onsite) Joining a strong team with a wealth of knowledge and experienceIf you have the skill required, apply now "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full informationGlobal Technology Solutions is acting as an Employment Business in relation to this vacancy
May 01, 2024
Full time
Job Title: SC/DV cleared ON-PREM AD/Azure support specialistLocation: Aldermaston, Reading. Potential hybrid agreements Rate: £600-610 per dayWorking hours: standard office hoursInside IR35 - Umbrella contractors only This role is not suitable for consultants or architects Holding SC or DV clearanceWe are looking for customer-focused and enthusiastic Azure and Active Directory Specialist to join the company. You should have a genuine interest in solving IT issues and empathetic to customer needs and requirements. Day to day tasks include expert management and troubleshooting of Azure, Dev environments and Active Directory services and issues within a complex locked down System structure. You should possess good written and verbal communication skills, be willing to collaborate with the wider IT support teams and help us develop a strong partnership with our customers' IT Leadership.The successful candidate will be responsible in supporting a strategic change to the service model and implementing design documents and processes along with new statements of work. This will require working closely with the Operations Manager and Account Project Lead to define and implement a more agile and collaborative structure which is capable of blending BAU support with short term projects and ad-hoc requests, where scoped and agreed. This will be achieved by following Agile and ITIL Continuous Service Improvement methodologies.ESSENTIALS SKILLS/QUALIFICATIONS: 5 years plus Azure Active Directory experience (Essential) Working Knowledge and implementation experience of Azure Dev Ops and Dev Test Labs Azure Virtual Desktop knowledge and implementation experience (Nerdio) Azure Cloud Infrastructure Knowledge Infrastructure as a Code (knowledge and implementation experience) (IaC) CI/CD pipelines knowledge and understanding ARM templates / Bicep (knowledge and implementation experience) Microsoft Tiered Model Knowledge and how this impacts different tiered environments Azure Role & Functional based Security Delegation and Layers and Role Based Access Control Azure Networking Experience Azure Firewalls Experience Azure Security including Conditional Access Policies and Multi Factor Authentication and Privileged Identity Management Azure Virtual Machine Management Azure Storage Experience Azure Monitoring and log analytics Azure Enterprise and ADFS Application Provisioning Active Directory Connect / sync and Active Directory Federation Services Azure PowerShell scripting Microsoft Windows Server 2016, 2019 and 2022 experience Comfortable working with a Hybrid Joined Active Directory environment Group Policy Management and Conditional Access Policy Management Experience DNS, DHCP Experience Working knowledge and understand of PKI Services Scripting experience using BAT, PowerShell, C# and VB Scripts Awareness of Change and Release Management Strong communication skills both written and verbal Self-motivated with a positive attitude and comfortable working with ambiguity Good knowledge of MS Endpoint Management Good knowledge of Office 365 and Exchange OnlineDESIRABLE SKILLS/QUALIFICATIONS: Infrastructure Support experience/ background inc patching, backups and restores, Windows/Linux AD Sync and AD Connect Experience beneficial Azure Containers Azure Kubernetes Azure Endpoint Management / Intune Good knowledge across SCCM; WSUS; SCOM 2019; AGPM; Lumensions. ITIL Foundation certified with a broad experience across Service Management disciplines and Agile deliveryBenefits: Development through Training/Certification Put through DV clearance (including tax allowance) potential hybrid working (home and onsite) Joining a strong team with a wealth of knowledge and experienceIf you have the skill required, apply now "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full informationGlobal Technology Solutions is acting as an Employment Business in relation to this vacancy
Global Technology Solutions Ltd
Edinburgh, Midlothian
Job title: Desktop Engineer (with network experience)Contract length: 3-monthsDay rate: £240 inside ir35 through umbrella Location: Edinburgh Must be holding SC Clearance Supporting one of our clients based from in Edinburgh, day-to-day activities will include resolving a wide variety of desktop software and hardware incidents along with some physical network duties. The site benefits from: Easy access to travel links Free on-site parking Employee rates at the on-site restaurantSite hours are: 07:00 - 16:30 Mon-Thurs and 07:00 - 13:30 Fri - hours to be agreed. Due to the nature of our client's work the successful candidate will need to be hold SC Security Clearance. For this reason, we are only able to progress with applications from British nationals.Primary role requirements: Responsible for maintaining and promoting highest level of service to the client Adhering to technical standards, service delivery processes and ensuring service delivery is both cost effective and efficient Responsible for Incident ticket handling, escalation and problem diagnosis Desktop / Laptop / VDI - build, configuration and deployment to end users Assist with software installation / deployment Assist with Smarthphone deploymentsSecondary role requirements: Assisting the 3rd Line support teams with laptop, desktop and VDI terminals support tickets Hardware installation / upgrade / break fix for desktop, laptop, and server Smarthpone support Network patching and trouble shooting Essential Skills and Qualifications: Knowledge of Microsoft Windows 10 Operating Systems - Deployment, configuration, and support Knowledge of Microsoft Office 2010 onwards Working knowledge of Active Directory - Users and Computers Have an understanding of DNS, DHCP Working knowledge of Cisco AnyConnect VPN RSA Secure Login administration Proven and demonstrable software and hardware troubleshooting skills Knowledge of Microsoft SCCM and OS / Application deployment Good written communication: concise and accurate call logging, documentation and email correspondence Able to work well as part of a team or independentlyDesirable skills / qualifications: ITIL Version 3/4 Foundation CompTia A+ Certification Microsoft Windows 7/10 training and certificationIf you have the skill required, please apply now "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full informationGlobal Technology Solutions is acting as an Employment Business in relation to this vacancy
May 01, 2024
Full time
Job title: Desktop Engineer (with network experience)Contract length: 3-monthsDay rate: £240 inside ir35 through umbrella Location: Edinburgh Must be holding SC Clearance Supporting one of our clients based from in Edinburgh, day-to-day activities will include resolving a wide variety of desktop software and hardware incidents along with some physical network duties. The site benefits from: Easy access to travel links Free on-site parking Employee rates at the on-site restaurantSite hours are: 07:00 - 16:30 Mon-Thurs and 07:00 - 13:30 Fri - hours to be agreed. Due to the nature of our client's work the successful candidate will need to be hold SC Security Clearance. For this reason, we are only able to progress with applications from British nationals.Primary role requirements: Responsible for maintaining and promoting highest level of service to the client Adhering to technical standards, service delivery processes and ensuring service delivery is both cost effective and efficient Responsible for Incident ticket handling, escalation and problem diagnosis Desktop / Laptop / VDI - build, configuration and deployment to end users Assist with software installation / deployment Assist with Smarthphone deploymentsSecondary role requirements: Assisting the 3rd Line support teams with laptop, desktop and VDI terminals support tickets Hardware installation / upgrade / break fix for desktop, laptop, and server Smarthpone support Network patching and trouble shooting Essential Skills and Qualifications: Knowledge of Microsoft Windows 10 Operating Systems - Deployment, configuration, and support Knowledge of Microsoft Office 2010 onwards Working knowledge of Active Directory - Users and Computers Have an understanding of DNS, DHCP Working knowledge of Cisco AnyConnect VPN RSA Secure Login administration Proven and demonstrable software and hardware troubleshooting skills Knowledge of Microsoft SCCM and OS / Application deployment Good written communication: concise and accurate call logging, documentation and email correspondence Able to work well as part of a team or independentlyDesirable skills / qualifications: ITIL Version 3/4 Foundation CompTia A+ Certification Microsoft Windows 7/10 training and certificationIf you have the skill required, please apply now "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full informationGlobal Technology Solutions is acting as an Employment Business in relation to this vacancy
Global Technology Solutions Ltd
Edinburgh, Midlothian
Job title: Desktop Engineer (with network experience) Contract length: 3-months Day rate: £240 inside ir35 through umbrella Location: Edinburgh Must be holding SC Clearance Supporting one of our clients based from in Edinburgh, day-to-day activities will include resolving a wide variety of desktop software and hardware incidents along with some physical network duties click apply for full job details
May 01, 2024
Contractor
Job title: Desktop Engineer (with network experience) Contract length: 3-months Day rate: £240 inside ir35 through umbrella Location: Edinburgh Must be holding SC Clearance Supporting one of our clients based from in Edinburgh, day-to-day activities will include resolving a wide variety of desktop software and hardware incidents along with some physical network duties click apply for full job details
Salary 30,000 - 55,000 GBP per year Requirements: - Essentials Skills A minimum 3 years commercial experience working as a Wintel Engineer. Preferably with at least 5 years in Windows/VMW are administration/engineering experience Exceptional experience and knowledge with Microsoft Windows Server (2012, 2016 & 2019) - including server core Microsoft Desktop experience and knowledge in hardware and software build and installations Experience in Designing, developing, build and deploying of technologies on Windows Platforms Server hardware build installation and configuration from different vendors. (HPE, Dell, etc.) Excellent knowledge and experience in configuration and management of virtualisation using VMware or Hyper-V Excellent knowledge on installation, configuration and management of backup solutions ( eg . Veeam) Knowledge in Authentication Methods (Microsoft DNS, AD) Experience in Implementation and configuration of NAS, RAID, Disk Enclosures/Array storage technologies A good level of technical knowledge in areas related to operating systems and its related features. Good understanding of network environments (VLAN tagging, trunking, Switching, etc.) Experience in configuration of Cisco Switches Experience in Hardware unboxing, racking, stacking and in-rack data/power cabling Responsibilities: - Job description Our infrastructure support team based in West London is looking for a highly skilled Wintel Engineer to join us for a new project starting next week . You will be working in a high functioning infrastructure team, configuring and deploying H/W and S/W in DCs/Client locations. Due to nature and urgency of this requirement, candidates holding or who have held high level security clearance in past are most welcome to apply . This opportunity is fully office based, due to nature of work remote and hybrid working will not be applicable. Frequent travel will be required to client premises within London M25 boundary. This is a permanent and fulltime role we are open to consider contractors given the urgent nature of the requirement. Technologies: - Azure - Microsoft Power Platform - Veeam More: Cultural Skills Excellent analytical skills. Ability to deal with and resolve ambiguity. Ability to anticipate problems and take decisive ac t ion, giving regard to the impact on both client and company. Ability to adjust personal style to different situations. Able to work under pressure and to be extremely flexible under changing priorities. Able to find innovative ways to solve problems. Proven strong innovative and analytical ability with extensive implementation experience. Must be a team player and have very good written and oral communication skills. Excellent communication to both technical and non-technical parties. On occasions, there may be a requirement to work extended hours. Comfortable working in a high-pressure operational environment running mission critical applications. Benefits: Company events Company pension Gym membership Ability to commute/relocate: BRENTFORD: reliably commute or plan to relocate before starting work (required) Experience: Microsoft Windows Server: 3 years (required) Active Directory: 3 years (required) Virtualisation: 1 year (required) Desktop support: 1 year (required) Computer networking: 1 year (required) IP networking: 1 year (required) Computer hardware: 1 year (required) Language: English (required) Work authorisation: United Kingdom (required) Work Location: One location
May 01, 2024
Full time
Salary 30,000 - 55,000 GBP per year Requirements: - Essentials Skills A minimum 3 years commercial experience working as a Wintel Engineer. Preferably with at least 5 years in Windows/VMW are administration/engineering experience Exceptional experience and knowledge with Microsoft Windows Server (2012, 2016 & 2019) - including server core Microsoft Desktop experience and knowledge in hardware and software build and installations Experience in Designing, developing, build and deploying of technologies on Windows Platforms Server hardware build installation and configuration from different vendors. (HPE, Dell, etc.) Excellent knowledge and experience in configuration and management of virtualisation using VMware or Hyper-V Excellent knowledge on installation, configuration and management of backup solutions ( eg . Veeam) Knowledge in Authentication Methods (Microsoft DNS, AD) Experience in Implementation and configuration of NAS, RAID, Disk Enclosures/Array storage technologies A good level of technical knowledge in areas related to operating systems and its related features. Good understanding of network environments (VLAN tagging, trunking, Switching, etc.) Experience in configuration of Cisco Switches Experience in Hardware unboxing, racking, stacking and in-rack data/power cabling Responsibilities: - Job description Our infrastructure support team based in West London is looking for a highly skilled Wintel Engineer to join us for a new project starting next week . You will be working in a high functioning infrastructure team, configuring and deploying H/W and S/W in DCs/Client locations. Due to nature and urgency of this requirement, candidates holding or who have held high level security clearance in past are most welcome to apply . This opportunity is fully office based, due to nature of work remote and hybrid working will not be applicable. Frequent travel will be required to client premises within London M25 boundary. This is a permanent and fulltime role we are open to consider contractors given the urgent nature of the requirement. Technologies: - Azure - Microsoft Power Platform - Veeam More: Cultural Skills Excellent analytical skills. Ability to deal with and resolve ambiguity. Ability to anticipate problems and take decisive ac t ion, giving regard to the impact on both client and company. Ability to adjust personal style to different situations. Able to work under pressure and to be extremely flexible under changing priorities. Able to find innovative ways to solve problems. Proven strong innovative and analytical ability with extensive implementation experience. Must be a team player and have very good written and oral communication skills. Excellent communication to both technical and non-technical parties. On occasions, there may be a requirement to work extended hours. Comfortable working in a high-pressure operational environment running mission critical applications. Benefits: Company events Company pension Gym membership Ability to commute/relocate: BRENTFORD: reliably commute or plan to relocate before starting work (required) Experience: Microsoft Windows Server: 3 years (required) Active Directory: 3 years (required) Virtualisation: 1 year (required) Desktop support: 1 year (required) Computer networking: 1 year (required) IP networking: 1 year (required) Computer hardware: 1 year (required) Language: English (required) Work authorisation: United Kingdom (required) Work Location: One location
Global Technology Solutions Ltd
Edinburgh, Midlothian
Job title: Desktop Engineer (with network experience) Contract length: 3-months Day rate: £240 inside ir35 through umbrella Location: Edinburgh *Must be holding SC Clearance* Supporting one of our clients based from in Edinburgh, day-to-day activities will include resolving a wide variety of desktop software and hardware incidents along with some physical network duties. The site benefits from: * Easy access to travel links * Free on-site parking * Employee rates at the on-site restaurant Site hours are: 07:00 - 16:30 Mon-Thurs and 07:00 - 13:30 Fri - hours to be agreed. Due to the nature of our client's work the successful candidate will need to be hold SC Security Clearance. For this reason, we are only able to progress with applications from British nationals. Primary role requirements: * Responsible for maintaining and promoting highest level of service to the client * Adhering to technical standards, service delivery processes and ensuring service delivery is both cost effective and efficient * Responsible for Incident ticket handling, escalation and problem diagnosis * Desktop/Laptop/VDI - build, configuration and deployment to end users * Assist with software installation/deployment * Assist with Smarthphone deployments Secondary role requirements: * Assisting the 3rd Line support teams with laptop, desktop and VDI terminals support tickets * Hardware installation/upgrade/break fix for desktop, laptop, and server * Smarthpone support * Network patching and troubleshooting Essential Skills and Qualifications: * Knowledge of Microsoft Windows 10 Operating Systems - Deployment, configuration, and support * Knowledge of Microsoft Office 2010 onwards * Working knowledge of Active Directory - Users and Computers * Have an understanding of DNS, DHCP * Working knowledge of Cisco AnyConnect VPN * RSA Secure Login administration * Proven and demonstrable software and hardware troubleshooting skills * Knowledge of Microsoft SCCM and OS/Application deployment * Good written communication: concise and accurate call logging, documentation and email correspondence * Able to work well as part of a team or independently Desirable skills/qualifications: * ITIL Version 3/4 Foundation * CompTia A+ Certification * Microsoft Windows 7/10 training and certification If you have the skill required, please apply now In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy
Apr 25, 2024
Contractor
Job title: Desktop Engineer (with network experience) Contract length: 3-months Day rate: £240 inside ir35 through umbrella Location: Edinburgh *Must be holding SC Clearance* Supporting one of our clients based from in Edinburgh, day-to-day activities will include resolving a wide variety of desktop software and hardware incidents along with some physical network duties. The site benefits from: * Easy access to travel links * Free on-site parking * Employee rates at the on-site restaurant Site hours are: 07:00 - 16:30 Mon-Thurs and 07:00 - 13:30 Fri - hours to be agreed. Due to the nature of our client's work the successful candidate will need to be hold SC Security Clearance. For this reason, we are only able to progress with applications from British nationals. Primary role requirements: * Responsible for maintaining and promoting highest level of service to the client * Adhering to technical standards, service delivery processes and ensuring service delivery is both cost effective and efficient * Responsible for Incident ticket handling, escalation and problem diagnosis * Desktop/Laptop/VDI - build, configuration and deployment to end users * Assist with software installation/deployment * Assist with Smarthphone deployments Secondary role requirements: * Assisting the 3rd Line support teams with laptop, desktop and VDI terminals support tickets * Hardware installation/upgrade/break fix for desktop, laptop, and server * Smarthpone support * Network patching and troubleshooting Essential Skills and Qualifications: * Knowledge of Microsoft Windows 10 Operating Systems - Deployment, configuration, and support * Knowledge of Microsoft Office 2010 onwards * Working knowledge of Active Directory - Users and Computers * Have an understanding of DNS, DHCP * Working knowledge of Cisco AnyConnect VPN * RSA Secure Login administration * Proven and demonstrable software and hardware troubleshooting skills * Knowledge of Microsoft SCCM and OS/Application deployment * Good written communication: concise and accurate call logging, documentation and email correspondence * Able to work well as part of a team or independently Desirable skills/qualifications: * ITIL Version 3/4 Foundation * CompTia A+ Certification * Microsoft Windows 7/10 training and certification If you have the skill required, please apply now In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy
2nd Line Support Engineer - Cloud - Office 365 - SC Cleared - Wool, Dorset (RL7380) Location: Wool, Dorset Salary: Upto £37,000 (DOE) + Benefits Start Date: ASAP Please note this role unfortunately does not offer sponsorship. The Company Our client empowers people to create sustainable value with the clever use of technology. They are proud to be one of Microsoft's leading partners in the UK, specialising in Azure, Security, Dynamics 365 and Microsoft 365. Their deep expertise has led to a long track record of success delivering transformational IT services and solutions for their customers. The Role Our client is seeking an experienced 2nd Line Support Engineer. This position is perfect for someone seeking a challenging role with ample opportunity for career growth. The role will suit an experienced 2nd Line Support Engineer residing in the UK. You've been in this or similar role previously and have developed strong analytical and technical skills, having hands on experience in IT industry. This means working with latest technologies and supporting users is something you'll look forward to. You should be eligible for SC clearance. You will be mainly responsible for: Taking ownership and managing tickets through resolution or escalation is something you know all too well. Meeting your SLAs ( Service Level Agreements ) - troubleshooting, maintaining, and supporting a wide range of systems is just as important to you as answering queries and complaints. Taking ownership of your tickets, you're constantly involved in collaboration with the rest of the teams, ensuring personal and team objectives are achieved and providing further guidance when necessary. Upskilling yourself by gaining relevant qualifications and accreditations to further develop your skills. Understanding the importance of problem ownership and client success and aiming for top rated client feedback, providing high quality services. Handling client interaction, managing their expectations, reporting client facing risks and customer feedback with great professionalism. Ensuring quality delivery when working at any of their client sites and enjoy working it, all at the same time. Technical Skills: These are some of your areas of expertise and where you will be able to showcase your IT skills: Microsoft Exchange Active Directory Cloud (Azure, AWS or Google cloud) SCCM Office 365 Mobile Device Management Intune Windows Servers (full range) Server Virtualisation (HyperV/VMWare) Local Area Networking Symantec Products Cisco LAN/WAN (Routers, Switches, ASAs) Routing/switching equipment including, but not limited to, Cisco, Dell, HP Switches, Routers and Firewalls Citrix ( XenApp/XenDesktop) Formal IT qualification, ideally MCSE/MCITP or multiple MCPs massively advantageous Sharepoint 2010/2013 To apply for this 2nd Line Support Engineer permanent job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.
Apr 25, 2024
Full time
2nd Line Support Engineer - Cloud - Office 365 - SC Cleared - Wool, Dorset (RL7380) Location: Wool, Dorset Salary: Upto £37,000 (DOE) + Benefits Start Date: ASAP Please note this role unfortunately does not offer sponsorship. The Company Our client empowers people to create sustainable value with the clever use of technology. They are proud to be one of Microsoft's leading partners in the UK, specialising in Azure, Security, Dynamics 365 and Microsoft 365. Their deep expertise has led to a long track record of success delivering transformational IT services and solutions for their customers. The Role Our client is seeking an experienced 2nd Line Support Engineer. This position is perfect for someone seeking a challenging role with ample opportunity for career growth. The role will suit an experienced 2nd Line Support Engineer residing in the UK. You've been in this or similar role previously and have developed strong analytical and technical skills, having hands on experience in IT industry. This means working with latest technologies and supporting users is something you'll look forward to. You should be eligible for SC clearance. You will be mainly responsible for: Taking ownership and managing tickets through resolution or escalation is something you know all too well. Meeting your SLAs ( Service Level Agreements ) - troubleshooting, maintaining, and supporting a wide range of systems is just as important to you as answering queries and complaints. Taking ownership of your tickets, you're constantly involved in collaboration with the rest of the teams, ensuring personal and team objectives are achieved and providing further guidance when necessary. Upskilling yourself by gaining relevant qualifications and accreditations to further develop your skills. Understanding the importance of problem ownership and client success and aiming for top rated client feedback, providing high quality services. Handling client interaction, managing their expectations, reporting client facing risks and customer feedback with great professionalism. Ensuring quality delivery when working at any of their client sites and enjoy working it, all at the same time. Technical Skills: These are some of your areas of expertise and where you will be able to showcase your IT skills: Microsoft Exchange Active Directory Cloud (Azure, AWS or Google cloud) SCCM Office 365 Mobile Device Management Intune Windows Servers (full range) Server Virtualisation (HyperV/VMWare) Local Area Networking Symantec Products Cisco LAN/WAN (Routers, Switches, ASAs) Routing/switching equipment including, but not limited to, Cisco, Dell, HP Switches, Routers and Firewalls Citrix ( XenApp/XenDesktop) Formal IT qualification, ideally MCSE/MCITP or multiple MCPs massively advantageous Sharepoint 2010/2013 To apply for this 2nd Line Support Engineer permanent job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.
Global Technology Solutions Ltd
Aldermaston, Berkshire
Desktop/Laptop Support Engineer Onsite, Aldermaston Reading 7-5 working hours £210-£220 p/d inside ir35 DV clearance required 6 month contract DETAILED JOB DESCRIPTION: the client are looking for a customer-focused and enthusiastic Desktop/laptop/MPS Support Engineer to work as part of our onsite Technical Team, with a genuine interest in solving peoples IT issues. The applicant should be technically competent, possess good written and verbal communication skills and be willing to collaborate with the wider IT Support teams. Behaviours * Champion teamwork and knowledge sharing * Collaborate with other technical leads and promote integration. * Be professional, positive and have an aptitude of solving problems and delivering service improvement * Be politically savvy and understand the stresses and priorities of our customers. * Demonstrate good organisational skills, reliability, and conscientiousness. * Able to work under pressure and use your own initiative. * To always provide a high level of customer service, ensuring the customer is kept updated throughout the life cycle of the call. * The engineer will be responsible for the managed refurbishment of PC across all sites and all Networks. * To execute last minute requests for work in the highest profile locations - VIP * To Manage a 180+ Conference rooms with the latest Audio-Visual equipment installed to ensure patching and serviceability. Liaising with specialist suppliers to resolve faults and customers to design requirements. * Hands on experience of day-to-day responsibilities for overall PC build/hardware maintenance and troubleshooting end user devices. (Laptops/desktop/Printers) * The engineer will learn, manage, support, and take responsibility for new hardware systems as required and will be proactive in their approach. * The engineer will be able to work in a timely and organised manner in conjunction with high profile project plans. Will be able to provide problem diagnosis to management coherently and recommend possible resolutions. * To demonstrate initiative and ability to resolve customer problems under pressure in a fast-paced environment whilst remaining calm. * The engineer will carry out any other duty in relation to the delivery of the contract as required by the Service Line lead. * This is an onsite role only. ESSENTIALS SKILLS/QUALIFICATIONS: * Professional verbal and written communication skills * Excellent customer service skills * Good knowledge of EUWS support models and best practices * Hardware break/fix support of HP and Lenovo desktops and laptops * Knowledge of Windows 7/10 Operating Systems and Microsoft Office Packages * Working knowledge of PC and peripheral hardware * Knowledge of MOD security classifications and guidelines * Full UK Driving Licence DESIRABLE SKILLS/QUALIFICATIONS: * ITIL Foundation * SCCM Knowledge and application If you have the skill set required. Please apply now! "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy
Feb 01, 2024
Contractor
Desktop/Laptop Support Engineer Onsite, Aldermaston Reading 7-5 working hours £210-£220 p/d inside ir35 DV clearance required 6 month contract DETAILED JOB DESCRIPTION: the client are looking for a customer-focused and enthusiastic Desktop/laptop/MPS Support Engineer to work as part of our onsite Technical Team, with a genuine interest in solving peoples IT issues. The applicant should be technically competent, possess good written and verbal communication skills and be willing to collaborate with the wider IT Support teams. Behaviours * Champion teamwork and knowledge sharing * Collaborate with other technical leads and promote integration. * Be professional, positive and have an aptitude of solving problems and delivering service improvement * Be politically savvy and understand the stresses and priorities of our customers. * Demonstrate good organisational skills, reliability, and conscientiousness. * Able to work under pressure and use your own initiative. * To always provide a high level of customer service, ensuring the customer is kept updated throughout the life cycle of the call. * The engineer will be responsible for the managed refurbishment of PC across all sites and all Networks. * To execute last minute requests for work in the highest profile locations - VIP * To Manage a 180+ Conference rooms with the latest Audio-Visual equipment installed to ensure patching and serviceability. Liaising with specialist suppliers to resolve faults and customers to design requirements. * Hands on experience of day-to-day responsibilities for overall PC build/hardware maintenance and troubleshooting end user devices. (Laptops/desktop/Printers) * The engineer will learn, manage, support, and take responsibility for new hardware systems as required and will be proactive in their approach. * The engineer will be able to work in a timely and organised manner in conjunction with high profile project plans. Will be able to provide problem diagnosis to management coherently and recommend possible resolutions. * To demonstrate initiative and ability to resolve customer problems under pressure in a fast-paced environment whilst remaining calm. * The engineer will carry out any other duty in relation to the delivery of the contract as required by the Service Line lead. * This is an onsite role only. ESSENTIALS SKILLS/QUALIFICATIONS: * Professional verbal and written communication skills * Excellent customer service skills * Good knowledge of EUWS support models and best practices * Hardware break/fix support of HP and Lenovo desktops and laptops * Knowledge of Windows 7/10 Operating Systems and Microsoft Office Packages * Working knowledge of PC and peripheral hardware * Knowledge of MOD security classifications and guidelines * Full UK Driving Licence DESIRABLE SKILLS/QUALIFICATIONS: * ITIL Foundation * SCCM Knowledge and application If you have the skill set required. Please apply now! "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy
Salary 30,000 - 55,000 GBP per year Requirements: - Essentials Skills A minimum 3 years commercial experience working as a Wintel Engineer. Preferably with at least 5 years in Windows/VMW are administration/engineering experience Exceptional experience and knowledge with Microsoft Windows Server (2012, 2016 & 2019) - including server core Microsoft Desktop experience and knowledge in hardware and software build and installations Experience in Designing, developing, build and deploying of technologies on Windows Platforms Server hardware build installation and configuration from different vendors. (HPE, Dell, etc.) Excellent knowledge and experience in configuration and management of virtualisation using VMware or Hyper-V Excellent knowledge on installation, configuration and management of backup solutions ( eg . Veeam) Knowledge in Authentication Methods (Microsoft DNS, AD) Experience in Implementation and configuration of NAS, RAID, Disk Enclosures/Array storage technologies A good level of technical knowledge in areas related to operating systems and its related features. Good understanding of network environments (VLAN tagging, trunking, Switching, etc.) Experience in configuration of Cisco Switches Experience in Hardware unboxing, racking, stacking and in-rack data/power cabling Responsibilities: - Job description Our infrastructure support team based in West London is looking for a highly skilled Wintel Engineer to join us for a new project starting next week . You will be working in a high functioning infrastructure team, configuring and deploying H/W and S/W in DCs/Client locations. Due to nature and urgency of this requirement, candidates holding or who have held high level security clearance in past are most welcome to apply . This opportunity is fully office based, due to nature of work remote and hybrid working will not be applicable. Frequent travel will be required to client premises within London M25 boundary. This is a permanent and fulltime role we are open to consider contractors given the urgent nature of the requirement. Technologies: - Azure - Microsoft Power Platform - Veeam More: Cultural Skills Excellent analytical skills. Ability to deal with and resolve ambiguity. Ability to anticipate problems and take decisive ac t ion, giving regard to the impact on both client and company. Ability to adjust personal style to different situations. Able to work under pressure and to be extremely flexible under changing priorities. Able to find innovative ways to solve problems. Proven strong innovative and analytical ability with extensive implementation experience. Must be a team player and have very good written and oral communication skills. Excellent communication to both technical and non-technical parties. On occasions, there may be a requirement to work extended hours. Comfortable working in a high-pressure operational environment running mission critical applications. Benefits: Company events Company pension Gym membership Ability to commute/relocate: BRENTFORD: reliably commute or plan to relocate before starting work (required) Experience: Microsoft Windows Server: 3 years (required) Active Directory: 3 years (required) Virtualisation: 1 year (required) Desktop support: 1 year (required) Computer networking: 1 year (required) IP networking: 1 year (required) Computer hardware: 1 year (required) Language: English (required) Work authorisation: United Kingdom (required) Work Location: One location
Dec 09, 2022
Full time
Salary 30,000 - 55,000 GBP per year Requirements: - Essentials Skills A minimum 3 years commercial experience working as a Wintel Engineer. Preferably with at least 5 years in Windows/VMW are administration/engineering experience Exceptional experience and knowledge with Microsoft Windows Server (2012, 2016 & 2019) - including server core Microsoft Desktop experience and knowledge in hardware and software build and installations Experience in Designing, developing, build and deploying of technologies on Windows Platforms Server hardware build installation and configuration from different vendors. (HPE, Dell, etc.) Excellent knowledge and experience in configuration and management of virtualisation using VMware or Hyper-V Excellent knowledge on installation, configuration and management of backup solutions ( eg . Veeam) Knowledge in Authentication Methods (Microsoft DNS, AD) Experience in Implementation and configuration of NAS, RAID, Disk Enclosures/Array storage technologies A good level of technical knowledge in areas related to operating systems and its related features. Good understanding of network environments (VLAN tagging, trunking, Switching, etc.) Experience in configuration of Cisco Switches Experience in Hardware unboxing, racking, stacking and in-rack data/power cabling Responsibilities: - Job description Our infrastructure support team based in West London is looking for a highly skilled Wintel Engineer to join us for a new project starting next week . You will be working in a high functioning infrastructure team, configuring and deploying H/W and S/W in DCs/Client locations. Due to nature and urgency of this requirement, candidates holding or who have held high level security clearance in past are most welcome to apply . This opportunity is fully office based, due to nature of work remote and hybrid working will not be applicable. Frequent travel will be required to client premises within London M25 boundary. This is a permanent and fulltime role we are open to consider contractors given the urgent nature of the requirement. Technologies: - Azure - Microsoft Power Platform - Veeam More: Cultural Skills Excellent analytical skills. Ability to deal with and resolve ambiguity. Ability to anticipate problems and take decisive ac t ion, giving regard to the impact on both client and company. Ability to adjust personal style to different situations. Able to work under pressure and to be extremely flexible under changing priorities. Able to find innovative ways to solve problems. Proven strong innovative and analytical ability with extensive implementation experience. Must be a team player and have very good written and oral communication skills. Excellent communication to both technical and non-technical parties. On occasions, there may be a requirement to work extended hours. Comfortable working in a high-pressure operational environment running mission critical applications. Benefits: Company events Company pension Gym membership Ability to commute/relocate: BRENTFORD: reliably commute or plan to relocate before starting work (required) Experience: Microsoft Windows Server: 3 years (required) Active Directory: 3 years (required) Virtualisation: 1 year (required) Desktop support: 1 year (required) Computer networking: 1 year (required) IP networking: 1 year (required) Computer hardware: 1 year (required) Language: English (required) Work authorisation: United Kingdom (required) Work Location: One location