Description About the Role As a Resort Safety SIA team member you will need to deal with a wide range of challenges which will require you to combine your customer service skills with your security knowledge. You will need to ensure that our guests feel safe and secure throughout their stay at Butlin's. Good communication is vital together with a fair approach to resolving any problems that may occur. Whether working in one of our licensed venues, patrolling the grounds or giving a warm welcome at the gate, the purpose of the role remains the same. Our guests' safety is your priority. You will carry out regular patrols of the Resort, welcome our guests on Mondays and Fridays to the Resort providing the best possible first two hours experience, maintain access control of our three Resort entrances with a customer focused approach. You may carry out first aid assistance to team and guests and work in accordance to Butlin's, SIA and local licensing laws when working in our licensed venues Typical working hours: Working variable shift patterns covering 8am - 8pm (day shifts) and 8pm - 8am (night shifts) over 40 hours per week this qualified role is permanent, and is paid fortnightly. Live in accommodation may be available for those aged 18 and over and if relocating to the area. About You You should have a hands on approach to work with an ability to work well under pressure whilst maintaining a positive 'people person' attitude. you should enjoy working in a team with common goals and be passionate about delivering exceptional customer service as well as confident to work on your own initiative when necessary. A Level 3 SIA Door Supervisor licence is essential. About Butlin's At Butlin's, we're all about fun, excitement, and adventure by the bucketload! For over 80 years we've been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture! We're all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Cares For Each Other - this could be the perfect fit for you. There has never been a more exciting time to join Butlin's!
May 01, 2024
Full time
Description About the Role As a Resort Safety SIA team member you will need to deal with a wide range of challenges which will require you to combine your customer service skills with your security knowledge. You will need to ensure that our guests feel safe and secure throughout their stay at Butlin's. Good communication is vital together with a fair approach to resolving any problems that may occur. Whether working in one of our licensed venues, patrolling the grounds or giving a warm welcome at the gate, the purpose of the role remains the same. Our guests' safety is your priority. You will carry out regular patrols of the Resort, welcome our guests on Mondays and Fridays to the Resort providing the best possible first two hours experience, maintain access control of our three Resort entrances with a customer focused approach. You may carry out first aid assistance to team and guests and work in accordance to Butlin's, SIA and local licensing laws when working in our licensed venues Typical working hours: Working variable shift patterns covering 8am - 8pm (day shifts) and 8pm - 8am (night shifts) over 40 hours per week this qualified role is permanent, and is paid fortnightly. Live in accommodation may be available for those aged 18 and over and if relocating to the area. About You You should have a hands on approach to work with an ability to work well under pressure whilst maintaining a positive 'people person' attitude. you should enjoy working in a team with common goals and be passionate about delivering exceptional customer service as well as confident to work on your own initiative when necessary. A Level 3 SIA Door Supervisor licence is essential. About Butlin's At Butlin's, we're all about fun, excitement, and adventure by the bucketload! For over 80 years we've been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture! We're all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Cares For Each Other - this could be the perfect fit for you. There has never been a more exciting time to join Butlin's!
Job Description The rig Superintendent is the overall responsible person for QHSE, Maintenance, Drilling Operations and Personnel (including sub-contractors). Moreover, Assets protection and management. Ensure the safe, economical, and efficient performance of the drilling, well completion and work over activities by supervising the execution of the activities in compliance with Company's standards, contractual requirements, and Client's program Ensure the correct management of the drilling operations by optimizing the assets and equipment and supervising the execution of the activities of his subordinates. Communicate with Rig Manager and other department heads to co- ordinate their activities in supporting the operations, and in particular for the supply of materials, services, and specialist expertise plan and manage the efficiency and timely provision of support services and supplies to rig operations, plan and provide logistical support Ensure the activities carried out to prepare, use, control the mud system are performed in accordance with the program and instructions received by client. Be familiar with running and testing of the BOP and how to operate the same and the diverter system Be familiar with the established well control procedures Be familiar with the established drilling operational procedures. Verify the maintenance routines of the drilling equipment/assets are appropriate and they guarantee an efficient performance of the drilling activities. Ensure reporting routines are fulfilled. Verify the stock level of spare parts and consumables for the drilling equipment Supervise rig moving activities and making sure Rig move plan is followed. Coordinate the rig moving activities by supervising the activity of the drilling crew, the lifting activities and verifying that the equipment is correctly positioned on the new location. Verify proper housekeeping is maintained on the rig site Review and maintain emergency response plans and procedures. Conduct regular inspections of rig and follow-up on all remedial actions.Coach all subordinates in performing their duties. Keep proficiency for all personal certification and training. To provide quality assurance in all aspects of the Rigs operations and logistics equipment's. To apply his or her experience directly in the event of non-routine activities on the rigs and to co-ordinate activities in the event of an incipient or actual emergency or incident. To advise the Rig Manager, Maintenance Manager, and HSE Manager of all issues that require their attention whether immediately or in the future To assist and support the Area Manager in identifying and accessing profitable new opportunities in the country of operations. Provide leadership and guidance to direct reports and manage their efforts so as to maximize their contribution to operational effectiveness and performance. Supervise rig personnel to ensure all paperwork is properly filled out and submitted on timely basis. Maintain daily contact with Rig Managers to stay abreast of current and planned activities. Maintain record keeping of well control equipment's with valid certification. Maintain rig tubulars with valid inspection in according to company requirements and follow best practice for handling Desired Qualities/Qualifications ' Minimum high school, diploma, bachelor or equivalent. Certifications: Valid IWCF well control certificate - Supervisor Level. Relevant Experience - Minimum/Skills: Minimum 10 to 12 years' operational experience in land/offshore drilling operations with Minimum 2 to 3 years' experience in the position. Knowledge and experience in the well construction or related oil and gas industry. Familiarity with top drive equipment, mechanical and DC or AC drive rigs. Knowledge of various computer software including Microsoft office; Work, Excel, Outlook & PowerPoint. Good English language skills (speaking, writing and reading).
May 01, 2024
Full time
Job Description The rig Superintendent is the overall responsible person for QHSE, Maintenance, Drilling Operations and Personnel (including sub-contractors). Moreover, Assets protection and management. Ensure the safe, economical, and efficient performance of the drilling, well completion and work over activities by supervising the execution of the activities in compliance with Company's standards, contractual requirements, and Client's program Ensure the correct management of the drilling operations by optimizing the assets and equipment and supervising the execution of the activities of his subordinates. Communicate with Rig Manager and other department heads to co- ordinate their activities in supporting the operations, and in particular for the supply of materials, services, and specialist expertise plan and manage the efficiency and timely provision of support services and supplies to rig operations, plan and provide logistical support Ensure the activities carried out to prepare, use, control the mud system are performed in accordance with the program and instructions received by client. Be familiar with running and testing of the BOP and how to operate the same and the diverter system Be familiar with the established well control procedures Be familiar with the established drilling operational procedures. Verify the maintenance routines of the drilling equipment/assets are appropriate and they guarantee an efficient performance of the drilling activities. Ensure reporting routines are fulfilled. Verify the stock level of spare parts and consumables for the drilling equipment Supervise rig moving activities and making sure Rig move plan is followed. Coordinate the rig moving activities by supervising the activity of the drilling crew, the lifting activities and verifying that the equipment is correctly positioned on the new location. Verify proper housekeeping is maintained on the rig site Review and maintain emergency response plans and procedures. Conduct regular inspections of rig and follow-up on all remedial actions.Coach all subordinates in performing their duties. Keep proficiency for all personal certification and training. To provide quality assurance in all aspects of the Rigs operations and logistics equipment's. To apply his or her experience directly in the event of non-routine activities on the rigs and to co-ordinate activities in the event of an incipient or actual emergency or incident. To advise the Rig Manager, Maintenance Manager, and HSE Manager of all issues that require their attention whether immediately or in the future To assist and support the Area Manager in identifying and accessing profitable new opportunities in the country of operations. Provide leadership and guidance to direct reports and manage their efforts so as to maximize their contribution to operational effectiveness and performance. Supervise rig personnel to ensure all paperwork is properly filled out and submitted on timely basis. Maintain daily contact with Rig Managers to stay abreast of current and planned activities. Maintain record keeping of well control equipment's with valid certification. Maintain rig tubulars with valid inspection in according to company requirements and follow best practice for handling Desired Qualities/Qualifications ' Minimum high school, diploma, bachelor or equivalent. Certifications: Valid IWCF well control certificate - Supervisor Level. Relevant Experience - Minimum/Skills: Minimum 10 to 12 years' operational experience in land/offshore drilling operations with Minimum 2 to 3 years' experience in the position. Knowledge and experience in the well construction or related oil and gas industry. Familiarity with top drive equipment, mechanical and DC or AC drive rigs. Knowledge of various computer software including Microsoft office; Work, Excel, Outlook & PowerPoint. Good English language skills (speaking, writing and reading).
The Job The Company: Process pump company. They are a well-known organisation within the pumps industry and have some strong ties with leading manufacturers. Products have been used in the Shard - London, Singapore and in the Caspian Sea. The Role of the Workshop Supervisor Support in day-to-day operation of the Service Centre. Dismantling, inspection, testing of range of valves, including safety release valves, vacuum valves, control valves etc. Overseeing a group of key accounts. Offering technical solutions. Assisting the external sales team. Liaise with clients. Benefits of the Workshop Supervisor Salary Negotiable 25 days annual leave Phone & Laptop The Ideal Person for the Workshop Supervisor Ideally 5 years' experience within technical sales within valves. Will consider candidates with automation experience. Engineering experience within valves, pumps, compressors or rotating equipment. If you think the role of Workshop Supervisor is for you, apply now! Consultant: Josh Cumming Email: Tel no. Candidates must be eligible to work and live in the UK. About On Target At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector. We place all levels of personnel, up to Director across the UK and internationally. JBRP1_UKTJ
May 01, 2024
Full time
The Job The Company: Process pump company. They are a well-known organisation within the pumps industry and have some strong ties with leading manufacturers. Products have been used in the Shard - London, Singapore and in the Caspian Sea. The Role of the Workshop Supervisor Support in day-to-day operation of the Service Centre. Dismantling, inspection, testing of range of valves, including safety release valves, vacuum valves, control valves etc. Overseeing a group of key accounts. Offering technical solutions. Assisting the external sales team. Liaise with clients. Benefits of the Workshop Supervisor Salary Negotiable 25 days annual leave Phone & Laptop The Ideal Person for the Workshop Supervisor Ideally 5 years' experience within technical sales within valves. Will consider candidates with automation experience. Engineering experience within valves, pumps, compressors or rotating equipment. If you think the role of Workshop Supervisor is for you, apply now! Consultant: Josh Cumming Email: Tel no. Candidates must be eligible to work and live in the UK. About On Target At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector. We place all levels of personnel, up to Director across the UK and internationally. JBRP1_UKTJ
Description About The Role The roles and responsibilities include controlling access to resort and venues, checking of key cards and passes. Helping guests with enquiries demonstrating a problem-solving attitude and patrolling the resort and venues occasionally to ensure the safety for all our guests. Intermittent checks will continuously need to be carried out on outgoing vehicles. Finally reporting irregularities and incidents and completing the relevant reports Please note: This role requires night time work. About You A few things we're looking for in you would be previous experience in a security role would be an advantage and hold a driver's license, and to hold a current SIA Door Supervisors Licence is essential for this position! About Butlin's At Butlin's, we're all about fun, excitement, and adventure by the bucketload! For over 80 years we've been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture! We're all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Cares For Each Other - this could be the perfect fit for you. There has never been a more exciting time to join Butlin's!
May 01, 2024
Full time
Description About The Role The roles and responsibilities include controlling access to resort and venues, checking of key cards and passes. Helping guests with enquiries demonstrating a problem-solving attitude and patrolling the resort and venues occasionally to ensure the safety for all our guests. Intermittent checks will continuously need to be carried out on outgoing vehicles. Finally reporting irregularities and incidents and completing the relevant reports Please note: This role requires night time work. About You A few things we're looking for in you would be previous experience in a security role would be an advantage and hold a driver's license, and to hold a current SIA Door Supervisors Licence is essential for this position! About Butlin's At Butlin's, we're all about fun, excitement, and adventure by the bucketload! For over 80 years we've been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture! We're all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Cares For Each Other - this could be the perfect fit for you. There has never been a more exciting time to join Butlin's!
HGV Technician £42,000 - £45,000 + Premium Overtime Rates + Progression + Benefits Preston, Lancashire (Commutable from: Blackpool, Blackburn, Leyland, Chorley, Southport, Bolton, Lancaster, Wigan) Are you a HGV Technician looking for a days based role where you can boost your income with overtime and progress to be a Workshop Foreman / Supervisor? This is a great opportunity for HGV Technicia click apply for full job details
May 01, 2024
Full time
HGV Technician £42,000 - £45,000 + Premium Overtime Rates + Progression + Benefits Preston, Lancashire (Commutable from: Blackpool, Blackburn, Leyland, Chorley, Southport, Bolton, Lancaster, Wigan) Are you a HGV Technician looking for a days based role where you can boost your income with overtime and progress to be a Workshop Foreman / Supervisor? This is a great opportunity for HGV Technicia click apply for full job details
Your main responsibilities as the Compliance Officer will be oversight for the compliance function from both a platform and retail client perspective and you will provide advice on regulatory matters, including matters such as 'simplified advice' models which sit with technologically driven advice models. Moreover, you will be responsible for supporting the development of the compliance functions of the Investment Management platform. You will actively participate as a member of the firm's management team. The role will also include oversight of the branch of the UK firm situated in Dubai, UAE. The suitable candidate will have experience in managing team members and the ability to understand local rules and regulations for additional jurisdictions from the UK. This is a fantastic opportunity for a dynamic, progressive and experienced compliance professional to be heavily involved with the continued growth of the UK wealth management business. Day to day responsibilities include: Oversight and monitoring of the IFA's onboarded by the firm and any responsible parties to ensure continued compliance Oversight and monitoring of the clients onboarded by the firm and any responsible parties to ensure continued compliance Required to contribute to the identification and research of trends which will lead to training needs or the amendment of products, provide feedback to the remote Management teams and the IFA's on required changes to cases Developing, updating, implementing and administering all aspects of the Company's Compliance Monitoring Program with reference to FCA & MiFID requirements Providing guidance and training to back-office and front-office staff on AML, risk awareness and other regulatory matters Update compliance policies and firm's Compliance Manual Attend periodic management meetings to present MI on a range of issues including, AML, CASS (when applicable), TCF, complaints, and staff training and competency issues Prepare Reg Data returns, notifications and review FCA reports prior to submission On-going CPD (Continuous Professional Development) to ensure that adequate knowledge of the relevant jurisdictions regulatory environment is maintained Oversight and support to other jurisdictions where part of the ARIA Group provides a compliance function. Providing advice and recommendations to the Management team on new business cases and potential revenue lines. Advice and sales practices Regularly review the relevant individuals' client files as required by the firm's relevant procedures Ensure that advisors attain and maintain competency, identify conduct risks and deliver training where appropriate. Ensure any approved persons are approved by the FCA before undertaking the role and that all retail investment advisers (RIAs) have obtained a relevant statement of professional standing (SPS) before providing advice to clients and on an ongoing basis Ensure that all approved persons are subject to the necessary levels of supervision outlined in the firm's relevant procedures Ensure all advisers, investment managers and new business administrators are aware of any relevant guidance in the areas in which they work and have received appropriate training on any new markets or products in which the firm is involved Ensure that adequate records are being maintained as the firm's supervisor. Ensure the firm advice provided by the firm representatives is in line with the regulatory guidance Ensure that all approved persons are subject to the necessary levels of supervision outlined in the firm's relevant procedures Ensure that any non-advising approved person is competent for the role they undertake, by formally reviewing this on an annual basis in line with the T&C requirements Ensure that any advising principal has maintained a relevant and adequate record of CPD and KPIs by formally reviewing this on at least an annual basis Experience Minimum 2 years' UK experience in a compliance role ideally in wealth management or financial planning Degree and/or Professional Compliance/Regulatory Qualification e.g. Diploma in Compliance and/or Diploma in Financial Planning or be working towards this. Technical Knowledge/Aptitude Well-versed in how businesses operate with good financial acumen. Ability to think and act in an innovative way to work with the business to create, refine and implement solutions to complex problems in a way which suits the organisational practices, is client centric but still meets regulatory expectations. Strong knowledge and understanding of the retail client market. Strong knowledge and understanding of the Investment Platform market and the compliance functions and requirements captured within a Platform. Personal Qualities Sound judgment and strong critical thinking and analytical skills with the ability to grasp difficult concepts quickly and translate these into actionable recommendations and solutions. Excellent attention to detail. Strong communication and presentation abilities including, written and verbal skills and the ability to explain issues and decisions as well as strategy both to internal and external stakeholders. A collaborative and flexible interpersonal style with the ability to communicate effectively between various allowing for the input of others, and a strong emphasis on creative problem solving. Management and leadership skills. The Package Competitive salary depending on experience Benefits package post probation including annual discretionary bonus eFCSoSe
May 01, 2024
Full time
Your main responsibilities as the Compliance Officer will be oversight for the compliance function from both a platform and retail client perspective and you will provide advice on regulatory matters, including matters such as 'simplified advice' models which sit with technologically driven advice models. Moreover, you will be responsible for supporting the development of the compliance functions of the Investment Management platform. You will actively participate as a member of the firm's management team. The role will also include oversight of the branch of the UK firm situated in Dubai, UAE. The suitable candidate will have experience in managing team members and the ability to understand local rules and regulations for additional jurisdictions from the UK. This is a fantastic opportunity for a dynamic, progressive and experienced compliance professional to be heavily involved with the continued growth of the UK wealth management business. Day to day responsibilities include: Oversight and monitoring of the IFA's onboarded by the firm and any responsible parties to ensure continued compliance Oversight and monitoring of the clients onboarded by the firm and any responsible parties to ensure continued compliance Required to contribute to the identification and research of trends which will lead to training needs or the amendment of products, provide feedback to the remote Management teams and the IFA's on required changes to cases Developing, updating, implementing and administering all aspects of the Company's Compliance Monitoring Program with reference to FCA & MiFID requirements Providing guidance and training to back-office and front-office staff on AML, risk awareness and other regulatory matters Update compliance policies and firm's Compliance Manual Attend periodic management meetings to present MI on a range of issues including, AML, CASS (when applicable), TCF, complaints, and staff training and competency issues Prepare Reg Data returns, notifications and review FCA reports prior to submission On-going CPD (Continuous Professional Development) to ensure that adequate knowledge of the relevant jurisdictions regulatory environment is maintained Oversight and support to other jurisdictions where part of the ARIA Group provides a compliance function. Providing advice and recommendations to the Management team on new business cases and potential revenue lines. Advice and sales practices Regularly review the relevant individuals' client files as required by the firm's relevant procedures Ensure that advisors attain and maintain competency, identify conduct risks and deliver training where appropriate. Ensure any approved persons are approved by the FCA before undertaking the role and that all retail investment advisers (RIAs) have obtained a relevant statement of professional standing (SPS) before providing advice to clients and on an ongoing basis Ensure that all approved persons are subject to the necessary levels of supervision outlined in the firm's relevant procedures Ensure all advisers, investment managers and new business administrators are aware of any relevant guidance in the areas in which they work and have received appropriate training on any new markets or products in which the firm is involved Ensure that adequate records are being maintained as the firm's supervisor. Ensure the firm advice provided by the firm representatives is in line with the regulatory guidance Ensure that all approved persons are subject to the necessary levels of supervision outlined in the firm's relevant procedures Ensure that any non-advising approved person is competent for the role they undertake, by formally reviewing this on an annual basis in line with the T&C requirements Ensure that any advising principal has maintained a relevant and adequate record of CPD and KPIs by formally reviewing this on at least an annual basis Experience Minimum 2 years' UK experience in a compliance role ideally in wealth management or financial planning Degree and/or Professional Compliance/Regulatory Qualification e.g. Diploma in Compliance and/or Diploma in Financial Planning or be working towards this. Technical Knowledge/Aptitude Well-versed in how businesses operate with good financial acumen. Ability to think and act in an innovative way to work with the business to create, refine and implement solutions to complex problems in a way which suits the organisational practices, is client centric but still meets regulatory expectations. Strong knowledge and understanding of the retail client market. Strong knowledge and understanding of the Investment Platform market and the compliance functions and requirements captured within a Platform. Personal Qualities Sound judgment and strong critical thinking and analytical skills with the ability to grasp difficult concepts quickly and translate these into actionable recommendations and solutions. Excellent attention to detail. Strong communication and presentation abilities including, written and verbal skills and the ability to explain issues and decisions as well as strategy both to internal and external stakeholders. A collaborative and flexible interpersonal style with the ability to communicate effectively between various allowing for the input of others, and a strong emphasis on creative problem solving. Management and leadership skills. The Package Competitive salary depending on experience Benefits package post probation including annual discretionary bonus eFCSoSe
Main Purpose of Job To provide specialist support for military applications, land and sea based. To be a pro-active member of the Global Customer Support Centre (GCSC) delivering 1st and 2nd line technical support on product, service and billing enquiries primarily for the Royal Navy but to also include both maritime and land based commercial customers. To provide 1st /2nd line network operations support including monitoring of our client's VSAT Networks and its BGan POP, assisting with line up and service issues and ensuring that problems are resolved quickly whether overall network or remote customer related. Working within a team with a clear growth path and development strategy that encourages internal growth. Key Tasks To liaise with the internal MoD projects and engineering teams To monitor and respond accordingly to the MoD Escalations email inbox To respond to customer enquiries and to reply quickly and efficiently ensuring that customer expectations are met and, for key customers, that SLA's are met specifically in regard to response and resolution times To ensure each call/email is logged and that Microsoft CRM or Freshdesk are maintained at all times, so clarity is ensured for other team members, chasing cases and escalating issues to other departments or the on call engineers where necessary (and in consultation with Shift Supervisor) and following each issue to conclusion. To provide 1st/2nd line support for GCSC activity ensuring continuity between shifts (day and opposite night shift) and seamless handover of tasks outstanding To assist with monthly customer surveys and reports to ensure that our client's service levels are met. To manage inbound calls as required by the Shift Supervisor To assist in the development of systems to deliver front line support for the company's customer handling and customer care programmes and make recommendations for improvements To proactively monitor the GCSC associated infrastructure, investigate alarms, issue outage reports, act on high usage alerts and resolve any and all service issues. Whether network or remote customer related Manage cases through to resolution, with the assistance of the Technical Support Supervisor, escalating to both internal and external resolver groups To actively pursue technical training and to continually update technical expertise. Training on products and services, sharing this knowledge with shift colleagues. To make recommendations to improve development of systems and processes to the benefit of the customer and company Any other appropriate tasks as delegated by management Dimensions Monday to Friday between the hours of (Apply online only), will be on a weekly rotation of either early or late shifts, for example (Apply online only) or (Apply online only) Experience/Skills/Qualifications Essential: Experience in operating Royal Navy communications systems Customer facing experience Be computer literate Confident and clear telephone manner Possess a keen commercial awareness with ability to work on own initiative and unsupervised Ability and willingness to continuously learn and support new systems and services Preferred: Inmarsat and/or VSAT operational, service or technical experience In depth technical knowledge of at least some of the following customer equipment or systems NAICIS, MNE, SCOT, LC2, IRL Inmarsat Satellite Maritime Customer equipment including T&T Sailor, JRC systems and Intellian FX Cobham Seatel, T&T and Intellian VSAT equipment Inmarsat Land Mobile systems including Nera & T&T (BGans) Iridium Certus, Thuraya 3G/4G Wireless LTE Knowledge of customer IT networks/systems eg IP address ranges Cisco and HP Switches Network Operations experience
May 01, 2024
Full time
Main Purpose of Job To provide specialist support for military applications, land and sea based. To be a pro-active member of the Global Customer Support Centre (GCSC) delivering 1st and 2nd line technical support on product, service and billing enquiries primarily for the Royal Navy but to also include both maritime and land based commercial customers. To provide 1st /2nd line network operations support including monitoring of our client's VSAT Networks and its BGan POP, assisting with line up and service issues and ensuring that problems are resolved quickly whether overall network or remote customer related. Working within a team with a clear growth path and development strategy that encourages internal growth. Key Tasks To liaise with the internal MoD projects and engineering teams To monitor and respond accordingly to the MoD Escalations email inbox To respond to customer enquiries and to reply quickly and efficiently ensuring that customer expectations are met and, for key customers, that SLA's are met specifically in regard to response and resolution times To ensure each call/email is logged and that Microsoft CRM or Freshdesk are maintained at all times, so clarity is ensured for other team members, chasing cases and escalating issues to other departments or the on call engineers where necessary (and in consultation with Shift Supervisor) and following each issue to conclusion. To provide 1st/2nd line support for GCSC activity ensuring continuity between shifts (day and opposite night shift) and seamless handover of tasks outstanding To assist with monthly customer surveys and reports to ensure that our client's service levels are met. To manage inbound calls as required by the Shift Supervisor To assist in the development of systems to deliver front line support for the company's customer handling and customer care programmes and make recommendations for improvements To proactively monitor the GCSC associated infrastructure, investigate alarms, issue outage reports, act on high usage alerts and resolve any and all service issues. Whether network or remote customer related Manage cases through to resolution, with the assistance of the Technical Support Supervisor, escalating to both internal and external resolver groups To actively pursue technical training and to continually update technical expertise. Training on products and services, sharing this knowledge with shift colleagues. To make recommendations to improve development of systems and processes to the benefit of the customer and company Any other appropriate tasks as delegated by management Dimensions Monday to Friday between the hours of (Apply online only), will be on a weekly rotation of either early or late shifts, for example (Apply online only) or (Apply online only) Experience/Skills/Qualifications Essential: Experience in operating Royal Navy communications systems Customer facing experience Be computer literate Confident and clear telephone manner Possess a keen commercial awareness with ability to work on own initiative and unsupervised Ability and willingness to continuously learn and support new systems and services Preferred: Inmarsat and/or VSAT operational, service or technical experience In depth technical knowledge of at least some of the following customer equipment or systems NAICIS, MNE, SCOT, LC2, IRL Inmarsat Satellite Maritime Customer equipment including T&T Sailor, JRC systems and Intellian FX Cobham Seatel, T&T and Intellian VSAT equipment Inmarsat Land Mobile systems including Nera & T&T (BGans) Iridium Certus, Thuraya 3G/4G Wireless LTE Knowledge of customer IT networks/systems eg IP address ranges Cisco and HP Switches Network Operations experience
Service Desk Analyst - Liverpool Are you a skilled Service Desk Analyst looking to work for an international law firm? They successfully achieved the Legal Technology Team of the Year award, acknowledged for their innovation! They have 300+ partners worldwide, supporting 750+ users, and cover a variety of different sectors. Additionally, you will be joining a team of 17, supporting projects, applications, infrastructure, and troubleshooting. This is a permanent opportunity, offering hybrid working, with a salary of 25,000 - 30,000 including tailored benefits! Law firm or professional services experience is an advantage . What does the role entail? As the Service Desk Analyst, you will join the IT Services Team and will report to the IT Service Desk Supervisor. Key responsibilities: First point of contact for all support of hardware and software problems. Logging of incidents, requests, and problems End to end resolution of 1st line support tickets. Working with people at all levels of the firm to ensure productivity and that issues are quickly and professionally resolved. Monitoring open calls, ensuring resolutions and appropriate updates are carried out. Suggest and develop ideas for improving service quality and customer satisfaction. What skills will you have? The ideal candidate will meet these requirements: 1-3 years' experience working as a Service Desk Analyst OR in a customer support role. Knowledge Microsoft Office 2010 or above (ideally 365). Good experience of working with Windows 10. MS Exchange experience. Good knowledge of Outlook. iManage or alternative document management system knowledge an advantage. Willingness to learn and develop within a busy support environment. What is on offer? A salary of 25,000- 30,000 is on offer, working for an international law firm that supports agile working. Hybrid working is also on offer, with 3 days in the office, and 2 days home office. They prioritise wellbeing and believe in investing in you and providing tailored benefits designed to support you and your family!
May 01, 2024
Full time
Service Desk Analyst - Liverpool Are you a skilled Service Desk Analyst looking to work for an international law firm? They successfully achieved the Legal Technology Team of the Year award, acknowledged for their innovation! They have 300+ partners worldwide, supporting 750+ users, and cover a variety of different sectors. Additionally, you will be joining a team of 17, supporting projects, applications, infrastructure, and troubleshooting. This is a permanent opportunity, offering hybrid working, with a salary of 25,000 - 30,000 including tailored benefits! Law firm or professional services experience is an advantage . What does the role entail? As the Service Desk Analyst, you will join the IT Services Team and will report to the IT Service Desk Supervisor. Key responsibilities: First point of contact for all support of hardware and software problems. Logging of incidents, requests, and problems End to end resolution of 1st line support tickets. Working with people at all levels of the firm to ensure productivity and that issues are quickly and professionally resolved. Monitoring open calls, ensuring resolutions and appropriate updates are carried out. Suggest and develop ideas for improving service quality and customer satisfaction. What skills will you have? The ideal candidate will meet these requirements: 1-3 years' experience working as a Service Desk Analyst OR in a customer support role. Knowledge Microsoft Office 2010 or above (ideally 365). Good experience of working with Windows 10. MS Exchange experience. Good knowledge of Outlook. iManage or alternative document management system knowledge an advantage. Willingness to learn and develop within a busy support environment. What is on offer? A salary of 25,000- 30,000 is on offer, working for an international law firm that supports agile working. Hybrid working is also on offer, with 3 days in the office, and 2 days home office. They prioritise wellbeing and believe in investing in you and providing tailored benefits designed to support you and your family!
Job Description Outpatients Registered Nurse - The Westbourne Centre A fantastic opportunity has arisen for an enthusiastic and highly motivated Outpatient Nurse to join the Outpatients Department at The Westbourne Centre. The Westbourne Centre focuses on day case hospital surgery. The Centre is one of the UK's largest independent clinics established in 2009 as part of a joint venture between 5 regional consultants and the global hospital company, Ramsay Healthcare. As well as delivering exceptional standards of clinical care to our surgical patients, we cover a range of surgical specialities including plastic/cosmetic surgery, minor orthopaedic surgery (including hand and foot surgery), general surgery & ophthalmic surgery. The Role In this role you will be an integral part of the Outpatient team who are committed to delivering the highest quality clinical outcomes in a supported environment, where you will be valued for your skills and expertise. IPC experience is required. Essential Criteria for Outpatient Nurse • Registered with the NMC and compliant • Delivers High Standards of patient care • Previous Clinical Supervisory experience • Enthusiastic/promoting positive attitude at work • Flexibility and adaptability to meet the changing needs of the business • Demonstrates a good working knowledge and compliance with CQC Standards • The ability to make decisions and use your initiative • Strong communication skills • Passion to deliver excellent care in a busy and challenging environment In return we offer Competitive salary 25 days' annual leave (pro rata for part time employees) Paid bank holidays Contributory pension scheme Excellent training and development opportunities Free on-site parking About us The Westbourne Centre is a private day surgery facility in the heart of the Edgbaston Medical Quarter in Birmingham. The Centre brings together a diverse group of clinical specialists and state-of-the-art facilities, enabling the highest quality procedures, treatments and patient experience for private, insured and NHS patients. The Centre prides itself on continually developing and pioneering new techniques for modern healthcare provision, including the innovative use of local anaesthesia with sedation for all our surgical procedures. The Centre is one of the UK's largest independent clinics established in 2009 as part of a joint venture between the Cosmetic Surgery Partnership and the global hospital company, Ramsay Healthcare. Successful candidates will be subject a 6 month probationary period. Hours of business at The Westbourne Centre are 8am - 8pm Monday to Friday and 8am - 4pm on a Saturday. All offers of employment in respect of this appointment will be subject to receipt of a satisfactory Enhanced Disclosure Certificate from the Disclosure and Barring Service. The Westbourne Centre are committed to quality, equality and opportunity for all. Outpatients Registered Nurse - The Westbourne Centre A fantastic opportunity has arisen for an enthusiastic and highly motivated Outpatient Nurse to join the Outpatients Department at The Westbourne Centre. The Westbourne Centre focuses on day case hospital surgery. The Centre is one of the UK's largest independent clinics established in 2009 as part of a joint venture between 5 regional consultants and the global hospital company, Ramsay Healthcare. As well as delivering exceptional standards of clinical care to our surgical patients, we cover a range of surgical specialities including plastic/cosmetic surgery, minor orthopaedic surgery (including hand and foot surgery), general surgery & ophthalmic surgery. The Role In this role you will be an integral part of the Outpatient team who are committed to delivering the highest quality clinical outcomes in a supported environment, where you will be valued for your skills and expertise. IPC experience is required. Essential Criteria for Outpatient Nurse • Registered with the NMC and compliant • Delivers High Standards of patient care • Previous Clinical Supervisory experience • Enthusiastic/promoting positive attitude at work • Flexibility and adaptability to meet the changing needs of the business • Demonstrates a good working knowledge and compliance with CQC Standards • The ability to make decisions and use your initiative • Strong communication skills • Passion to deliver excellent care in a busy and challenging environment In return we offer Competitive salary 25 days' annual leave (pro rata for part time employees) Paid bank holidays Contributory pension scheme Excellent training and development opportunities Free on-site parking About us The Westbourne Centre is a private day surgery facility in the heart of the Edgbaston Medical Quarter in Birmingham. The Centre brings together a diverse group of clinical specialists and state-of-the-art facilities, enabling the highest quality procedures, treatments and patient experience for private, insured and NHS patients. The Centre prides itself on continually developing and pioneering new techniques for modern healthcare provision, including the innovative use of local anaesthesia with sedation for all our surgical procedures. The Centre is one of the UK's largest independent clinics established in 2009 as part of a joint venture between the Cosmetic Surgery Partnership and the global hospital company, Ramsay Healthcare. Successful candidates will be subject a 6 month probationary period. Hours of business at The Westbourne Centre are 8am - 8pm Monday to Friday and 8am - 4pm on a Saturday. All offers of employment in respect of this appointment will be subject to receipt of a satisfactory Enhanced Disclosure Certificate from the Disclosure and Barring Service. The Westbourne Centre are committed to quality, equality and opportunity for all. We care. It's more than what we do, it's who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964. "The Ramsay Way" culture recognises that our people are our most important asset and this has been key to our ongoing success. We are proud to support the UK's Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD's Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients. We are committed to equality of opportunity for all. This position is subject to background and DBS checks.
May 01, 2024
Full time
Job Description Outpatients Registered Nurse - The Westbourne Centre A fantastic opportunity has arisen for an enthusiastic and highly motivated Outpatient Nurse to join the Outpatients Department at The Westbourne Centre. The Westbourne Centre focuses on day case hospital surgery. The Centre is one of the UK's largest independent clinics established in 2009 as part of a joint venture between 5 regional consultants and the global hospital company, Ramsay Healthcare. As well as delivering exceptional standards of clinical care to our surgical patients, we cover a range of surgical specialities including plastic/cosmetic surgery, minor orthopaedic surgery (including hand and foot surgery), general surgery & ophthalmic surgery. The Role In this role you will be an integral part of the Outpatient team who are committed to delivering the highest quality clinical outcomes in a supported environment, where you will be valued for your skills and expertise. IPC experience is required. Essential Criteria for Outpatient Nurse • Registered with the NMC and compliant • Delivers High Standards of patient care • Previous Clinical Supervisory experience • Enthusiastic/promoting positive attitude at work • Flexibility and adaptability to meet the changing needs of the business • Demonstrates a good working knowledge and compliance with CQC Standards • The ability to make decisions and use your initiative • Strong communication skills • Passion to deliver excellent care in a busy and challenging environment In return we offer Competitive salary 25 days' annual leave (pro rata for part time employees) Paid bank holidays Contributory pension scheme Excellent training and development opportunities Free on-site parking About us The Westbourne Centre is a private day surgery facility in the heart of the Edgbaston Medical Quarter in Birmingham. The Centre brings together a diverse group of clinical specialists and state-of-the-art facilities, enabling the highest quality procedures, treatments and patient experience for private, insured and NHS patients. The Centre prides itself on continually developing and pioneering new techniques for modern healthcare provision, including the innovative use of local anaesthesia with sedation for all our surgical procedures. The Centre is one of the UK's largest independent clinics established in 2009 as part of a joint venture between the Cosmetic Surgery Partnership and the global hospital company, Ramsay Healthcare. Successful candidates will be subject a 6 month probationary period. Hours of business at The Westbourne Centre are 8am - 8pm Monday to Friday and 8am - 4pm on a Saturday. All offers of employment in respect of this appointment will be subject to receipt of a satisfactory Enhanced Disclosure Certificate from the Disclosure and Barring Service. The Westbourne Centre are committed to quality, equality and opportunity for all. Outpatients Registered Nurse - The Westbourne Centre A fantastic opportunity has arisen for an enthusiastic and highly motivated Outpatient Nurse to join the Outpatients Department at The Westbourne Centre. The Westbourne Centre focuses on day case hospital surgery. The Centre is one of the UK's largest independent clinics established in 2009 as part of a joint venture between 5 regional consultants and the global hospital company, Ramsay Healthcare. As well as delivering exceptional standards of clinical care to our surgical patients, we cover a range of surgical specialities including plastic/cosmetic surgery, minor orthopaedic surgery (including hand and foot surgery), general surgery & ophthalmic surgery. The Role In this role you will be an integral part of the Outpatient team who are committed to delivering the highest quality clinical outcomes in a supported environment, where you will be valued for your skills and expertise. IPC experience is required. Essential Criteria for Outpatient Nurse • Registered with the NMC and compliant • Delivers High Standards of patient care • Previous Clinical Supervisory experience • Enthusiastic/promoting positive attitude at work • Flexibility and adaptability to meet the changing needs of the business • Demonstrates a good working knowledge and compliance with CQC Standards • The ability to make decisions and use your initiative • Strong communication skills • Passion to deliver excellent care in a busy and challenging environment In return we offer Competitive salary 25 days' annual leave (pro rata for part time employees) Paid bank holidays Contributory pension scheme Excellent training and development opportunities Free on-site parking About us The Westbourne Centre is a private day surgery facility in the heart of the Edgbaston Medical Quarter in Birmingham. The Centre brings together a diverse group of clinical specialists and state-of-the-art facilities, enabling the highest quality procedures, treatments and patient experience for private, insured and NHS patients. The Centre prides itself on continually developing and pioneering new techniques for modern healthcare provision, including the innovative use of local anaesthesia with sedation for all our surgical procedures. The Centre is one of the UK's largest independent clinics established in 2009 as part of a joint venture between the Cosmetic Surgery Partnership and the global hospital company, Ramsay Healthcare. Successful candidates will be subject a 6 month probationary period. Hours of business at The Westbourne Centre are 8am - 8pm Monday to Friday and 8am - 4pm on a Saturday. All offers of employment in respect of this appointment will be subject to receipt of a satisfactory Enhanced Disclosure Certificate from the Disclosure and Barring Service. The Westbourne Centre are committed to quality, equality and opportunity for all. We care. It's more than what we do, it's who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964. "The Ramsay Way" culture recognises that our people are our most important asset and this has been key to our ongoing success. We are proud to support the UK's Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD's Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients. We are committed to equality of opportunity for all. This position is subject to background and DBS checks.
We are recruiting on behalf of an established firm who pride themselves on being a leader within the telecommunications industry, involved in planning & design, installation, survey and emergency response. We are looking for a Stores Supervisor to join their team, reporting to the Operations manager you will be responsible for interpreting, collating and issuing materials to the engineers ensuring that the operational day to day logistics run smoothly. Hours : 07:30 - 16:00 Key roles & responsibilities : General forklift and yard duties, keeping yard and store areas organised and tidy at all times Order and issue stock, accurately recording and maintaining optimal stock levels Ensure all engineers are equipped with all the key components required to fulfil their role, including PPE/Tools and all associated spares Maintain accurate stock records Conduct stock audits, and Van audits as required Calibration and servicing of equipment, including GDU's Skills / Experience Previous experience in a similar role is essential Forklift licence - Accredited only (in-house licence will not be accepted) Proficient with Microsoft Office Full UK Driving Licence is essential Excellent written and verbal English Excellent problem-solving skills Confident to make logical decisions in alignment with company values If you have the necessary skills and experience, click Apply or call (phone number removed) and ask for Michelle
May 01, 2024
Seasonal
We are recruiting on behalf of an established firm who pride themselves on being a leader within the telecommunications industry, involved in planning & design, installation, survey and emergency response. We are looking for a Stores Supervisor to join their team, reporting to the Operations manager you will be responsible for interpreting, collating and issuing materials to the engineers ensuring that the operational day to day logistics run smoothly. Hours : 07:30 - 16:00 Key roles & responsibilities : General forklift and yard duties, keeping yard and store areas organised and tidy at all times Order and issue stock, accurately recording and maintaining optimal stock levels Ensure all engineers are equipped with all the key components required to fulfil their role, including PPE/Tools and all associated spares Maintain accurate stock records Conduct stock audits, and Van audits as required Calibration and servicing of equipment, including GDU's Skills / Experience Previous experience in a similar role is essential Forklift licence - Accredited only (in-house licence will not be accepted) Proficient with Microsoft Office Full UK Driving Licence is essential Excellent written and verbal English Excellent problem-solving skills Confident to make logical decisions in alignment with company values If you have the necessary skills and experience, click Apply or call (phone number removed) and ask for Michelle
We are supporting our client in their search for a Team Leader for their busy Customer Service department. If you have Team leader or Supervisor experience where you are motivating, coaching and adding value to your team, the this could be the role for you. We are looking for someone with bundles of energy and ideas of incentives to keep the team engaged and on target so they continue to deliver exceptional service and deliver results. This role is working for a prestigious organisation in Milton Keynes that value their employee's and care about offering a health work life balance to their employee's. The role:- Lead the resolution of enquires through multiple channels. Support a small team in delivering enquiry responses Support the team Manager with training and motivating the team, leading to retention of staff. Key role in delivering projects within the team Committing to challenging service levels, and management of escalation of complaints Monitor operational data and ensure targets are met and ensure all data is protected in line with the organisational policies. Location:- Milton Keynes - hybrid Salary:- Hours:- Monday to Friday, 9am - 5pm, 35 hours a week Ideal experience:- Experience in Team leading/Supervising a Customer Service or sales team Experience in developing and motivating a telephone based team Experience in managing multi-channel enquiries, phone, email, online chat and social media Amazing benefits on offer: Private Medical Insurance Childcare Vouchers 24 days holiday plus bank holidays Dental Care Gym Discounts Pension Contribution If you thrive in a role where you are coaching and motivating team mates to be the best they can be, then please apply now. Job Types: Full-time, Fixed term contract Contract length: 12 months Pay: 31,800.00 per year Benefits: Gym membership Life insurance Private dental insurance Private medical insurance Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
May 01, 2024
Contractor
We are supporting our client in their search for a Team Leader for their busy Customer Service department. If you have Team leader or Supervisor experience where you are motivating, coaching and adding value to your team, the this could be the role for you. We are looking for someone with bundles of energy and ideas of incentives to keep the team engaged and on target so they continue to deliver exceptional service and deliver results. This role is working for a prestigious organisation in Milton Keynes that value their employee's and care about offering a health work life balance to their employee's. The role:- Lead the resolution of enquires through multiple channels. Support a small team in delivering enquiry responses Support the team Manager with training and motivating the team, leading to retention of staff. Key role in delivering projects within the team Committing to challenging service levels, and management of escalation of complaints Monitor operational data and ensure targets are met and ensure all data is protected in line with the organisational policies. Location:- Milton Keynes - hybrid Salary:- Hours:- Monday to Friday, 9am - 5pm, 35 hours a week Ideal experience:- Experience in Team leading/Supervising a Customer Service or sales team Experience in developing and motivating a telephone based team Experience in managing multi-channel enquiries, phone, email, online chat and social media Amazing benefits on offer: Private Medical Insurance Childcare Vouchers 24 days holiday plus bank holidays Dental Care Gym Discounts Pension Contribution If you thrive in a role where you are coaching and motivating team mates to be the best they can be, then please apply now. Job Types: Full-time, Fixed term contract Contract length: 12 months Pay: 31,800.00 per year Benefits: Gym membership Life insurance Private dental insurance Private medical insurance Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
be expected to exercise independent initiative and judgement in proactively overcoming obstacles to success, dealing with uncertainty and changing circumstances, such as interdependencies, opportunities or risks. He/she will be expected to adopt an agile and flexible approach to work and an outstanding level of professionalism and conduct. Key Responsible • Provide guidance and opine on regulatory policy. • Preparation of consultation responses and, where relevant, submissions to regulators. • Preparation of policy interpretations and opinions. • Preparation of regulatory submissions to the regulator. • Global and regional Market Risk Functions, Traded Risk Senior management team, GRA Regional Heads and regional Policy leads. • Finance - Group Regulatory Policy and Regulatory Reporting teams. • Regulatory bodies - in particular the Prudential Regulatory Authority supervisory and modelling teams. • Work together with business experts from the Traded Risk teams and stakeholders to develop appropriate regulatory opinions and policy solutions. • Provide leadership to regions on providing regulatory guidance and policy opinions, including clear communication of the latest external regulatory developments to stakeholders from Front Office, MSS, etc. • The role holder will be expected to work with regional policy leads and Group Traded Risk teams to develop and communicate solutions to address rule changes or answers to specific policy questions and/or regulatory requirements. • Develop consistent policy standards across regional sites. • Provide questions and feedback to global Traded Risk teams relating to policy, standards and documentation. • Ensure consistent and accurate regulatory submissions. • Policy within Traded Risk is fast-developing owing to significant global regulatory change from Basel 2, 2.5, 3, CRR/CRD4, CRR2/CRDV and CRR3. The jobholder needs to be able to work in an environment of regulatory ambiguity with autonomy whilst being able to provide judgment and clear direction. • The jobholder will need to work closely with Markets Security Services to communicate regulatory developments and assist with ensuring that regulatory requirements are met. Knowledge and Experience: Knowledge • Change management • Expert knowledge of Wholesale Banking business and Wholesale Credit Risk • A thorough understanding of the purpose, values, culture and fundamentals of Global Transformation • Very strong knowledge of the external environment - regulatory, political, competitors etc. • Business re-engineering knowledge • Advanced Business analysis, requirements gathering and design techniques • Advanced Change management and implementation management techniques and approaches Global Risk Analytics • A thorough understanding of the Model development lifecycle • An awareness of modelling tools, techniques and systems • Risk system architecture across Risk sub-functions - where relevant • Data management approaches and technology • Understanding of the regulatory framework globally Experience • Experience of delivering regulatory and/or capital models (PD/LGD/EAD) • Understanding of Wholesale Credit Risk • Broad understanding and knowledge of Risk Analytics processes, culture and objectives • Proven track record as an outstanding analyst or consultant • Overall financial services industry knowledge with specific functional expertise • Extensive experience of using multiple analysis techniques in a change environment, with a mix of business, operations and technology focused projects • Experience of business case development and a sound understanding of how design enablers underpin business benefits • Strong experience of delivering change into different audiences and managing implementation in banking environments • Excellent communication, inter-personal and negotiating skills • Excellent decision making and problem solving ability • Advanced judgmental skills to identify and resolve problems • Experience of managing large teams and resources located remotely • Ability to motivate and lead people, employing appropriate management styles • Proven ability to work across regions whilst maintaining a global perspective • Proven ability to work with senior stakeholders and business sponsors Qualifications and Accreditations • Certified Business Analysis Professional (CBAP) - Optional • BCS/ISEB Business Analysis Diploma - Optional • Lean Six Sigma Black Belt - Optional • Degree in Business Information Systems or a related field - Optional • Degree in business administration / management / economics, engineering and science - Optional
May 01, 2024
Full time
be expected to exercise independent initiative and judgement in proactively overcoming obstacles to success, dealing with uncertainty and changing circumstances, such as interdependencies, opportunities or risks. He/she will be expected to adopt an agile and flexible approach to work and an outstanding level of professionalism and conduct. Key Responsible • Provide guidance and opine on regulatory policy. • Preparation of consultation responses and, where relevant, submissions to regulators. • Preparation of policy interpretations and opinions. • Preparation of regulatory submissions to the regulator. • Global and regional Market Risk Functions, Traded Risk Senior management team, GRA Regional Heads and regional Policy leads. • Finance - Group Regulatory Policy and Regulatory Reporting teams. • Regulatory bodies - in particular the Prudential Regulatory Authority supervisory and modelling teams. • Work together with business experts from the Traded Risk teams and stakeholders to develop appropriate regulatory opinions and policy solutions. • Provide leadership to regions on providing regulatory guidance and policy opinions, including clear communication of the latest external regulatory developments to stakeholders from Front Office, MSS, etc. • The role holder will be expected to work with regional policy leads and Group Traded Risk teams to develop and communicate solutions to address rule changes or answers to specific policy questions and/or regulatory requirements. • Develop consistent policy standards across regional sites. • Provide questions and feedback to global Traded Risk teams relating to policy, standards and documentation. • Ensure consistent and accurate regulatory submissions. • Policy within Traded Risk is fast-developing owing to significant global regulatory change from Basel 2, 2.5, 3, CRR/CRD4, CRR2/CRDV and CRR3. The jobholder needs to be able to work in an environment of regulatory ambiguity with autonomy whilst being able to provide judgment and clear direction. • The jobholder will need to work closely with Markets Security Services to communicate regulatory developments and assist with ensuring that regulatory requirements are met. Knowledge and Experience: Knowledge • Change management • Expert knowledge of Wholesale Banking business and Wholesale Credit Risk • A thorough understanding of the purpose, values, culture and fundamentals of Global Transformation • Very strong knowledge of the external environment - regulatory, political, competitors etc. • Business re-engineering knowledge • Advanced Business analysis, requirements gathering and design techniques • Advanced Change management and implementation management techniques and approaches Global Risk Analytics • A thorough understanding of the Model development lifecycle • An awareness of modelling tools, techniques and systems • Risk system architecture across Risk sub-functions - where relevant • Data management approaches and technology • Understanding of the regulatory framework globally Experience • Experience of delivering regulatory and/or capital models (PD/LGD/EAD) • Understanding of Wholesale Credit Risk • Broad understanding and knowledge of Risk Analytics processes, culture and objectives • Proven track record as an outstanding analyst or consultant • Overall financial services industry knowledge with specific functional expertise • Extensive experience of using multiple analysis techniques in a change environment, with a mix of business, operations and technology focused projects • Experience of business case development and a sound understanding of how design enablers underpin business benefits • Strong experience of delivering change into different audiences and managing implementation in banking environments • Excellent communication, inter-personal and negotiating skills • Excellent decision making and problem solving ability • Advanced judgmental skills to identify and resolve problems • Experience of managing large teams and resources located remotely • Ability to motivate and lead people, employing appropriate management styles • Proven ability to work across regions whilst maintaining a global perspective • Proven ability to work with senior stakeholders and business sponsors Qualifications and Accreditations • Certified Business Analysis Professional (CBAP) - Optional • BCS/ISEB Business Analysis Diploma - Optional • Lean Six Sigma Black Belt - Optional • Degree in Business Information Systems or a related field - Optional • Degree in business administration / management / economics, engineering and science - Optional
NEW CONTRACT OPPORTUNITY FOR A WELDING BLACK HAT SUPERVISOR IN SOMERSET 6 Month Contract Inside IR35 Hybrid working - 2/3 days on site in Somerset Must be eligible for BPSS Clearance Previous experience working on Nuclear site is highly desired To apply please email: WHAT WILL THE BLACK HAT SUPERVISOR BE DOING? The Black Hat Supervisor will support and supervise projects of Temporary Buildings or Structu click apply for full job details
May 01, 2024
Contractor
NEW CONTRACT OPPORTUNITY FOR A WELDING BLACK HAT SUPERVISOR IN SOMERSET 6 Month Contract Inside IR35 Hybrid working - 2/3 days on site in Somerset Must be eligible for BPSS Clearance Previous experience working on Nuclear site is highly desired To apply please email: WHAT WILL THE BLACK HAT SUPERVISOR BE DOING? The Black Hat Supervisor will support and supervise projects of Temporary Buildings or Structu click apply for full job details
South Wales Fire and Rescue Service
Pontyclun, Mid Glamorgan
English / Saesneg The above permanent vacancy has arisen within our Business Support Department, Corporate Services, South Wales Fire and Rescue Service Headquarters, Forest View Business Park, Llantrisant, CF72 8LX. The postholder will provide general administrative support to the Administrative Supervisor and all directorates across the organisation. The main day to day responsibilities of the role will include monitoring email inboxes, photocopying, scanning, uploading documents to the Service's web and intranet sites, working with filing systems and databases, answering telephone calls and accurate data entry. The post holder will be expected to provide cover for Reception as and when required, this will involve switchboard duties and the collection and despatch of mail throughout the organisation. The successful applicant will be qualified to NVQ Business Administration Level 2 (or equivalent) and have experience of working within an administrative environment. Welsh language skills are essential for this post, and we are looking for applicants who are able to communicate through the medium of Welsh at GCSE Level (Canolradd) or above. Application Forms should be completed online though our e-recruitment system, which can be accessed via our website. Cymraeg / Welsh Mae'r swydd wag barhaol uchod wedi codi o fewn ein Hadran Cymorth Busnes, Gwasanaethau Corfforaethol, Pencadlys Gwasanaeth Tân ac Achub De Cymru, Parc Busnes Forest View, Llantrisant, CF72 8LX. Bydd deiliad y swydd yn darparu cymorth gweinyddol cyffredinol i'r Goruchwyliwr Gweinyddol a phob cyfarwyddiaeth ar draws y sefydliad. Bydd prif gyfrifoldebau'r rôl o ddydd i ddydd yn cynnwys monitro mewnflychau e-bost, llungopïo, sganio, lanlwytho dogfennau i wefan a mewnrwyd y Gwasanaeth, gweithio gyda systemau ffeilio a chronfeydd data, ateb galwadau ffôn a mewnbynnu data'n gywir. Bydd disgwyl i ddeiliad y swydd gyflenwi yn y Dderbynfa yn ôl y gofyn, a bydd hyn yn cynnwys dyletswyddau switsfwrdd a chasglu ac anfon post ar draws y sefydliad. Bydd gan yr ymgeisydd llwyddiannus gymhwyster NVQ Lefel 2 mewn Gweinyddu Busnes (neu gymhwyster cyfwerth) yn ogystal â phrofiad o weithio mewn amgylchedd gweinyddol. Mae sgiliau iaith Gymraeg yn hanfodol ar gyfer y swydd hon, ac rydym yn chwilio am ymgeiswyr sy'n gallu cyfathrebu trwy gyfrwng y Gymraeg ar Lefel TGAU (Canolradd) neu uwch. Dylid llenwi Ffurflenni Cais ar-lein drwy law ein system e-recriwtio, y gellir ei chyrchu drwy ein gwefan
May 01, 2024
Full time
English / Saesneg The above permanent vacancy has arisen within our Business Support Department, Corporate Services, South Wales Fire and Rescue Service Headquarters, Forest View Business Park, Llantrisant, CF72 8LX. The postholder will provide general administrative support to the Administrative Supervisor and all directorates across the organisation. The main day to day responsibilities of the role will include monitoring email inboxes, photocopying, scanning, uploading documents to the Service's web and intranet sites, working with filing systems and databases, answering telephone calls and accurate data entry. The post holder will be expected to provide cover for Reception as and when required, this will involve switchboard duties and the collection and despatch of mail throughout the organisation. The successful applicant will be qualified to NVQ Business Administration Level 2 (or equivalent) and have experience of working within an administrative environment. Welsh language skills are essential for this post, and we are looking for applicants who are able to communicate through the medium of Welsh at GCSE Level (Canolradd) or above. Application Forms should be completed online though our e-recruitment system, which can be accessed via our website. Cymraeg / Welsh Mae'r swydd wag barhaol uchod wedi codi o fewn ein Hadran Cymorth Busnes, Gwasanaethau Corfforaethol, Pencadlys Gwasanaeth Tân ac Achub De Cymru, Parc Busnes Forest View, Llantrisant, CF72 8LX. Bydd deiliad y swydd yn darparu cymorth gweinyddol cyffredinol i'r Goruchwyliwr Gweinyddol a phob cyfarwyddiaeth ar draws y sefydliad. Bydd prif gyfrifoldebau'r rôl o ddydd i ddydd yn cynnwys monitro mewnflychau e-bost, llungopïo, sganio, lanlwytho dogfennau i wefan a mewnrwyd y Gwasanaeth, gweithio gyda systemau ffeilio a chronfeydd data, ateb galwadau ffôn a mewnbynnu data'n gywir. Bydd disgwyl i ddeiliad y swydd gyflenwi yn y Dderbynfa yn ôl y gofyn, a bydd hyn yn cynnwys dyletswyddau switsfwrdd a chasglu ac anfon post ar draws y sefydliad. Bydd gan yr ymgeisydd llwyddiannus gymhwyster NVQ Lefel 2 mewn Gweinyddu Busnes (neu gymhwyster cyfwerth) yn ogystal â phrofiad o weithio mewn amgylchedd gweinyddol. Mae sgiliau iaith Gymraeg yn hanfodol ar gyfer y swydd hon, ac rydym yn chwilio am ymgeiswyr sy'n gallu cyfathrebu trwy gyfrwng y Gymraeg ar Lefel TGAU (Canolradd) neu uwch. Dylid llenwi Ffurflenni Cais ar-lein drwy law ein system e-recriwtio, y gellir ei chyrchu drwy ein gwefan
Recruitment Consultant Overview Low Carbon Recruitment Ltd are looking for a Recruitment Consultant with 2-3 years experience to join our team based in Fareham, Hampshire. We are looking for a Consultant who is keen to further their skillset and progress within a growing business with a clear roadmap to progress to Senior & Principal. We can offer full further training, a number of courses and support on your desk from day 1, with many roles available to work immediately. Experience within Renewable Energy, M&E/ Building Services or a similar industry would be highly advantageous but not essential. Collectively, we have over 25 years experience in recruitment and specialise within exciting industries such as Renewable Energy that are truly future proof. As the UK and other countries stive to move closer to Net Zero, we believe we can play an active role in shaping a more sustainable future, one hire at a time. We are a small team, the business has been operating for almost 3 years yet we have seen huge growth year on year and want to help Consultants to progress their careers. No more being stuck in the same place or being just a number in a large organisation! As we grow we want people to develop into the area s they want to, whether that is Principal Consultant, Management or Associate Director level. We partner with SME s installation companies, service providers and manufacturers in the Renewable Energy, M&E & Building Services Sectors working on a range of roles from Administration to Engineers, Supervisory, Management, Sales, Design and Director level position. This is a 360 role based around candidate sourcing, business development and account management though you will be given further training and support on all elements of the role. You will be joining a warm desk with vacancies to focus on from day one, with further support on business development, introduction to companies who are warm leads, allowing you to earn commission immediately. Recruitment Consultant Requirements 2-3 years experience recruiting in recruitment (Renewable Energy/ M&E/ Building Services industries or a similar industry would be highly advantageous) A good basis and understanding of candidate sourcing, account management and business development. Excellent telephone manner, administrative skills and willingness to train and progress Recruitment Consultant Salary & Remuneration Basic Salary £30K - £36K (OTE £50,000 - £80,000 + Year Bonus on top) Uncapped Commission scale starting at 20% ranging up to 50% Quarterly Bonuses of £1000 per quarter for achieving target (£4000 per year) Yearly Bonuses up to £40,000 for overachieving target 25 days Holiday + Bank Holidays Day of for your Birthday Full Sick Pay (Unlimited) £600 per year for travel & parking £50 phone allowance per month (£600 per year) Company Events (Quarterly, Summer Party, Christmas Party) Laptop, Phone Taste Card & Other Perks Training and ongoing progression Company Pension Scheme
May 01, 2024
Full time
Recruitment Consultant Overview Low Carbon Recruitment Ltd are looking for a Recruitment Consultant with 2-3 years experience to join our team based in Fareham, Hampshire. We are looking for a Consultant who is keen to further their skillset and progress within a growing business with a clear roadmap to progress to Senior & Principal. We can offer full further training, a number of courses and support on your desk from day 1, with many roles available to work immediately. Experience within Renewable Energy, M&E/ Building Services or a similar industry would be highly advantageous but not essential. Collectively, we have over 25 years experience in recruitment and specialise within exciting industries such as Renewable Energy that are truly future proof. As the UK and other countries stive to move closer to Net Zero, we believe we can play an active role in shaping a more sustainable future, one hire at a time. We are a small team, the business has been operating for almost 3 years yet we have seen huge growth year on year and want to help Consultants to progress their careers. No more being stuck in the same place or being just a number in a large organisation! As we grow we want people to develop into the area s they want to, whether that is Principal Consultant, Management or Associate Director level. We partner with SME s installation companies, service providers and manufacturers in the Renewable Energy, M&E & Building Services Sectors working on a range of roles from Administration to Engineers, Supervisory, Management, Sales, Design and Director level position. This is a 360 role based around candidate sourcing, business development and account management though you will be given further training and support on all elements of the role. You will be joining a warm desk with vacancies to focus on from day one, with further support on business development, introduction to companies who are warm leads, allowing you to earn commission immediately. Recruitment Consultant Requirements 2-3 years experience recruiting in recruitment (Renewable Energy/ M&E/ Building Services industries or a similar industry would be highly advantageous) A good basis and understanding of candidate sourcing, account management and business development. Excellent telephone manner, administrative skills and willingness to train and progress Recruitment Consultant Salary & Remuneration Basic Salary £30K - £36K (OTE £50,000 - £80,000 + Year Bonus on top) Uncapped Commission scale starting at 20% ranging up to 50% Quarterly Bonuses of £1000 per quarter for achieving target (£4000 per year) Yearly Bonuses up to £40,000 for overachieving target 25 days Holiday + Bank Holidays Day of for your Birthday Full Sick Pay (Unlimited) £600 per year for travel & parking £50 phone allowance per month (£600 per year) Company Events (Quarterly, Summer Party, Christmas Party) Laptop, Phone Taste Card & Other Perks Training and ongoing progression Company Pension Scheme
Recruitment Consultant (Commercial) Job Description Commercial Recruitment Consultant 26,000 - 32,000 per annum + Commission (D.O.E) Hull, Head Office Director Monday to Friday 08:30 to 17:30 (out of hours may be required to meet the needs of the business) Company Summary: Prestige Recruitment Specialists (PRS) is an independent recruitment agency experienced in supplying temporary and permanent labour within Yorkshire, Lincolnshire and East Anglia since 1992. Sectors include Food Manufacturing, Transport and Warehousing, Construction and Engineering, Commercial, NHS and Public Sector. Overview of Role: PRS provide temporary labour solutions to a number of clients, ensuring their staffing requirements are met within sectors including food and non-food manufacturing, warehouse, construction and business support. The role involves working closely with clients within our portfolio, managing their daily staffing requirements and liaising with all temporary staff relating to confirmation of weekly shifts, payment of wages and holidays. There are also daily reports to compile whilst working in accordance with the Agency Workers Regulations and Working Time Directive. You will also be required to contact existing and new clients to obtain further bookings to expand the departments portfolio of clients and grow the departments. Main Duties : Identifying new and innovative ways to engage with an ever-changing candidate market; Candidate attraction through various channels including jobsites, social media, leaflet campaigns and job fairs; Managing advertisements, ensuring they are current and live in all appropriate catchment areas whilst complying to the terms of the Equality Act 2010; Registering and interviewing candidates, ensuring they are fully compliant; Creating, managing and maintaining pools of labour to provide ensure 100% fulfilment for clients' requirements; Registering TW's with full responsibility for the selection of labour provided; Daily planning and scheduling, organising shift rotas and booking staff; Daily interaction with Clients' Managers and Supervisors to ensure all staffing needs are met and all workers have arrived for shift; Ensure compliance in line with company policies and UK legislation (e.g. Right to Work, H&S, AWR, WTD, GDPR, etc.); Maximise all opportunities throughout existing client base; Build long-term relationships with all personnel within the existing and future portfolio; Seek new opportunities to expand the portfolio and attend meetings to sell the brand; Sales to existing and new Clients; Completion of required daily and weekly KPI's to an agreed deadline; Completion of weekly payroll through collection of timesheets and FOB reports; Managing and updating the internal recruitment system; Visits to both new and existing Clients; Out of hours/on call duties where necessary; General administration duties. Other Duties: This job description is not exhaustive and is intended as guidance only. You may be required to perform other duties relevant to the successful operation of the business as needed and directed by Senior Management. Relationships: Responsible to: Director Liaison with: All PRS colleagues based at head office and some onsite facilities,Directors, Temporary workers, Client's Managers and supervisors Person Specification: You will: Have previous recruitment experience (preferred) although full training is provided Possess excellent verbal and written communication skills; Be fluent in English both written and spoken; Have strong interpersonal skills with the ability to deal with all levels; Maintain high levels of discretion and confidentiality at all times; Be IT literate particularly with Excel, Word and Outlook; Be able to work as part of a team and on own initiative; Have the ability to prioritise to meet deadlines; Have a full driving licence and own transport; Have the desire, ambition, drive and commitment to being a successful consultant. We can offer you: 26,000 - 32,000 per annum + Commission (D.O.E); Salary review on completion of a 6 month probationary period Employee of the Month Awards; Regular Company events/socials; Full Training and support including further training for career progression Subsidised Gym Membership Paid volunteering days A family-feel environment in a business with over 32 years' experience in recruitment. If this sounds like the role you're looking for, please call Adam Barnes at Prestige Recruitment Specialists for more information on (phone number removed). Alternatively, send your CV with covering letter to (url removed) Your application will be given consideration however, if you have not heard within 14 days, you may have been unsuccessful on this occasion. Prestige Recruitment Specialists Limited is an award-winning independent recruitment agency that has been firmly established for 32 years throughout the UK.
May 01, 2024
Full time
Recruitment Consultant (Commercial) Job Description Commercial Recruitment Consultant 26,000 - 32,000 per annum + Commission (D.O.E) Hull, Head Office Director Monday to Friday 08:30 to 17:30 (out of hours may be required to meet the needs of the business) Company Summary: Prestige Recruitment Specialists (PRS) is an independent recruitment agency experienced in supplying temporary and permanent labour within Yorkshire, Lincolnshire and East Anglia since 1992. Sectors include Food Manufacturing, Transport and Warehousing, Construction and Engineering, Commercial, NHS and Public Sector. Overview of Role: PRS provide temporary labour solutions to a number of clients, ensuring their staffing requirements are met within sectors including food and non-food manufacturing, warehouse, construction and business support. The role involves working closely with clients within our portfolio, managing their daily staffing requirements and liaising with all temporary staff relating to confirmation of weekly shifts, payment of wages and holidays. There are also daily reports to compile whilst working in accordance with the Agency Workers Regulations and Working Time Directive. You will also be required to contact existing and new clients to obtain further bookings to expand the departments portfolio of clients and grow the departments. Main Duties : Identifying new and innovative ways to engage with an ever-changing candidate market; Candidate attraction through various channels including jobsites, social media, leaflet campaigns and job fairs; Managing advertisements, ensuring they are current and live in all appropriate catchment areas whilst complying to the terms of the Equality Act 2010; Registering and interviewing candidates, ensuring they are fully compliant; Creating, managing and maintaining pools of labour to provide ensure 100% fulfilment for clients' requirements; Registering TW's with full responsibility for the selection of labour provided; Daily planning and scheduling, organising shift rotas and booking staff; Daily interaction with Clients' Managers and Supervisors to ensure all staffing needs are met and all workers have arrived for shift; Ensure compliance in line with company policies and UK legislation (e.g. Right to Work, H&S, AWR, WTD, GDPR, etc.); Maximise all opportunities throughout existing client base; Build long-term relationships with all personnel within the existing and future portfolio; Seek new opportunities to expand the portfolio and attend meetings to sell the brand; Sales to existing and new Clients; Completion of required daily and weekly KPI's to an agreed deadline; Completion of weekly payroll through collection of timesheets and FOB reports; Managing and updating the internal recruitment system; Visits to both new and existing Clients; Out of hours/on call duties where necessary; General administration duties. Other Duties: This job description is not exhaustive and is intended as guidance only. You may be required to perform other duties relevant to the successful operation of the business as needed and directed by Senior Management. Relationships: Responsible to: Director Liaison with: All PRS colleagues based at head office and some onsite facilities,Directors, Temporary workers, Client's Managers and supervisors Person Specification: You will: Have previous recruitment experience (preferred) although full training is provided Possess excellent verbal and written communication skills; Be fluent in English both written and spoken; Have strong interpersonal skills with the ability to deal with all levels; Maintain high levels of discretion and confidentiality at all times; Be IT literate particularly with Excel, Word and Outlook; Be able to work as part of a team and on own initiative; Have the ability to prioritise to meet deadlines; Have a full driving licence and own transport; Have the desire, ambition, drive and commitment to being a successful consultant. We can offer you: 26,000 - 32,000 per annum + Commission (D.O.E); Salary review on completion of a 6 month probationary period Employee of the Month Awards; Regular Company events/socials; Full Training and support including further training for career progression Subsidised Gym Membership Paid volunteering days A family-feel environment in a business with over 32 years' experience in recruitment. If this sounds like the role you're looking for, please call Adam Barnes at Prestige Recruitment Specialists for more information on (phone number removed). Alternatively, send your CV with covering letter to (url removed) Your application will be given consideration however, if you have not heard within 14 days, you may have been unsuccessful on this occasion. Prestige Recruitment Specialists Limited is an award-winning independent recruitment agency that has been firmly established for 32 years throughout the UK.
Recruiting for a Bar Supervisor Premier Golf Club North Hants Golf Club, situated on the outskirts of Fleet in Hampshire, prides itself on being a warm and inviting club with a rich heritage and strong traditions. Our dedicated team is committed to delivering friendly and professional service to our valued members and guests click apply for full job details
May 01, 2024
Full time
Recruiting for a Bar Supervisor Premier Golf Club North Hants Golf Club, situated on the outskirts of Fleet in Hampshire, prides itself on being a warm and inviting club with a rich heritage and strong traditions. Our dedicated team is committed to delivering friendly and professional service to our valued members and guests click apply for full job details
Are you an experienced IT professional with leadership skills and a passion for supporting clients in their technology needs? We are seeking a dedicated 2nd Line Support Team Lead to join our Clients' dynamic team in Chatham. In this role, you will not only provide technical expertise but also lead and mentor a team of 2nd Line Support Engineers, ensuring the smooth operation of our clients' IT environments. Based on site 3 days per week, working remotely 2 days per week, with a salary of up to 45,000 for the right person. The business is based in Chatham meaning we'd only be looking at candidates based in or near the area. Responsibilities: Technical Leadership: Lead a team of 2nd Line Support Engineers, providing guidance, mentorship, and technical expertise in areas such as Hyper-V, VMware, Active Directory, and O365. Team Management: Oversee the day-to-day activities of the 2nd Line Support team, including workload distribution, performance monitoring, and ensuring SLAs are met. Client Engagement: Collaborate with clients to understand their IT requirements, provide strategic advice, and ensure exceptional service delivery. Problem Resolution: Act as an escalation point for complex technical issues, working closely with team members to troubleshoot and resolve issues promptly. Process Improvement: Continuously assess and improve support processes, implementing best practices to enhance efficiency and service quality. Requirements: Previous experience in 2nd Line Support roles, with demonstrated leadership or supervisory experience. Expertise in Hyper-V and VMware technologies, with the ability to deploy, troubleshoot, and configure virtualised environments. In-depth knowledge of Active Directory, including group policies, backups, and domain controllers. Proficiency in O365, including deployment of Intune, management of SharePoint, and troubleshooting Exchange. Strong problem-solving skills and the ability to effectively communicate technical solutions to clients and team members. Excellent leadership and team management skills, with the ability to motivate and inspire a team to achieve their goals. Join us in this exciting opportunity to lead a team of dedicated professionals in delivering exceptional IT support and solutions to our clients. Apply now to be part of our supportive and dynamic team!
May 01, 2024
Full time
Are you an experienced IT professional with leadership skills and a passion for supporting clients in their technology needs? We are seeking a dedicated 2nd Line Support Team Lead to join our Clients' dynamic team in Chatham. In this role, you will not only provide technical expertise but also lead and mentor a team of 2nd Line Support Engineers, ensuring the smooth operation of our clients' IT environments. Based on site 3 days per week, working remotely 2 days per week, with a salary of up to 45,000 for the right person. The business is based in Chatham meaning we'd only be looking at candidates based in or near the area. Responsibilities: Technical Leadership: Lead a team of 2nd Line Support Engineers, providing guidance, mentorship, and technical expertise in areas such as Hyper-V, VMware, Active Directory, and O365. Team Management: Oversee the day-to-day activities of the 2nd Line Support team, including workload distribution, performance monitoring, and ensuring SLAs are met. Client Engagement: Collaborate with clients to understand their IT requirements, provide strategic advice, and ensure exceptional service delivery. Problem Resolution: Act as an escalation point for complex technical issues, working closely with team members to troubleshoot and resolve issues promptly. Process Improvement: Continuously assess and improve support processes, implementing best practices to enhance efficiency and service quality. Requirements: Previous experience in 2nd Line Support roles, with demonstrated leadership or supervisory experience. Expertise in Hyper-V and VMware technologies, with the ability to deploy, troubleshoot, and configure virtualised environments. In-depth knowledge of Active Directory, including group policies, backups, and domain controllers. Proficiency in O365, including deployment of Intune, management of SharePoint, and troubleshooting Exchange. Strong problem-solving skills and the ability to effectively communicate technical solutions to clients and team members. Excellent leadership and team management skills, with the ability to motivate and inspire a team to achieve their goals. Join us in this exciting opportunity to lead a team of dedicated professionals in delivering exceptional IT support and solutions to our clients. Apply now to be part of our supportive and dynamic team!
Luxury Retail Security Guard Accolade Security are currently recruiting for Luxury Retail Security Officers to work in and across the London area. This position will report directly to the Client Managers and work closely alongside our control room, clients, employees and customers. WE HAVE IMMEDIATE STARTS AVAILABLE FOR THE RIGHT CANDIDATES Requirements: • Excellent customer service skills. • Active Door Supervisor SIA licence. • Previous retail security experience 1+ years • Previous customer service experience 1+years • Experience and ability to manage conflict. • Experience and ability to deter theft. • Fully flexible to work any day of the week, including weekends. Role and Responsibilities: • To maintain the security, safety and welfare of both Staff and Customers alike. • To follow and maintain site specific Assignment Instructions. • To work with our client to actively deter theft and manage conflicts. • To act as a first point of contact for security issues and incidents on our client s site. If you meet the above criteria please send your CV for consideration.
May 01, 2024
Full time
Luxury Retail Security Guard Accolade Security are currently recruiting for Luxury Retail Security Officers to work in and across the London area. This position will report directly to the Client Managers and work closely alongside our control room, clients, employees and customers. WE HAVE IMMEDIATE STARTS AVAILABLE FOR THE RIGHT CANDIDATES Requirements: • Excellent customer service skills. • Active Door Supervisor SIA licence. • Previous retail security experience 1+ years • Previous customer service experience 1+years • Experience and ability to manage conflict. • Experience and ability to deter theft. • Fully flexible to work any day of the week, including weekends. Role and Responsibilities: • To maintain the security, safety and welfare of both Staff and Customers alike. • To follow and maintain site specific Assignment Instructions. • To work with our client to actively deter theft and manage conflicts. • To act as a first point of contact for security issues and incidents on our client s site. If you meet the above criteria please send your CV for consideration.
Trainee Shop Manager Are you an experienced team leader or supervisor in retail, hospitality or another customer focussed industry? Are you looking to progress further into a management role? If yes, then this might be the opportunity for you. We are looking to recruit a trainee shop manager for our shop in Basingstoke. We offer a permanent full-time (45 hours per week) position working a variety of shifts, 5 days from 7 each week. What does the training involve? - Initial training period working alongside an experienced shop manager and developing your practical skills in retail management. - A period of running your shop with high support from your Area Manager. - Approximately 3-6 months into your training, you will take on full responsibility for our Basingstoke shop while you will continue to develop your management skills, with the support of your area manager. - Working towards a Level 4 Retail Manager apprenticeship qualification with Babcock Training, our approved training provider. - Support with upskilling your Maths and English (if required) - Completion of an independent end point assessment at the end of your training. This is an 18-month training programme and upon successful completion you will be made a permanent employee. In return for your hard work and commitment, you will receive: - A salary of £29,897.68 - £35,000.00 - A retail manager level 4 apprenticeship standard qualification. - Paid time to complete your apprenticeship coursework. - Great training and support. - 30 days holiday each year. - 15% staff discount to use in any of our shops - Free life assurance. - Workplace pension. As one of our Trainee Shop Managers you will: - Be fully accountable for your shop and responsible for ensuring that customers are looked after and shop routines are completed to maintain a safe, clean and tidy shop. - Motivate and guide your team to be as successful and efficient as possible - Lead by example and get stuck in with the day to day tasks involved in running one of our busy shops - Control key costs including payroll, shrinkage and waste - Meet standards in relation to customer service, cash handling, health & safety, stock management, merchandising and presentation. - Take responsibility for recruitment, training and development of your team. About you: We are looking for committed, highly motivated, passionate people who have the drive and ambition to keep learning and developing in their career. This role offers an opportunity for training, development and a retail qualification. We are looking for someone who: - Has a friendly, positive, hardworking approach to work. - Is a 'people person' who finds it easy to get on everyone and is able to build strong working relationships with the people you work with. - Is trustworthy and reliable as you will be an important part of a small team. Your team and customers will depend upon you to do your job to the best of your ability at all times. - Is organised and can remain calm in busy, high-pressured situations. - Ensure that all work set by our apprenticeship provider is completed on time and to the best of your ability. More than just a job: There are many opportunities for a career at Farmfoods. We always look to promote our team members internally, and many people in management and central services positions at Farmfoods started their careers in our shops. This could be the start of a rewarding and long-term career for you. A bit about us: Farmfoods is a family business with ambition. We pride ourselves on offering our customers great value, quality products from clean and tidy shops with the friendliest team in retail. We aim to offer sensational value to customers on a great range of everyday family-oriented goods. We back up our sensational value with a focus on delivering an 'old fashioned', genuine and friendly customer experience. Our shop teams are essential. They serve thousands of customers each week and have the reputation of Farmfoods in their hands. To our customers, they are Farmfoods.
May 01, 2024
Full time
Trainee Shop Manager Are you an experienced team leader or supervisor in retail, hospitality or another customer focussed industry? Are you looking to progress further into a management role? If yes, then this might be the opportunity for you. We are looking to recruit a trainee shop manager for our shop in Basingstoke. We offer a permanent full-time (45 hours per week) position working a variety of shifts, 5 days from 7 each week. What does the training involve? - Initial training period working alongside an experienced shop manager and developing your practical skills in retail management. - A period of running your shop with high support from your Area Manager. - Approximately 3-6 months into your training, you will take on full responsibility for our Basingstoke shop while you will continue to develop your management skills, with the support of your area manager. - Working towards a Level 4 Retail Manager apprenticeship qualification with Babcock Training, our approved training provider. - Support with upskilling your Maths and English (if required) - Completion of an independent end point assessment at the end of your training. This is an 18-month training programme and upon successful completion you will be made a permanent employee. In return for your hard work and commitment, you will receive: - A salary of £29,897.68 - £35,000.00 - A retail manager level 4 apprenticeship standard qualification. - Paid time to complete your apprenticeship coursework. - Great training and support. - 30 days holiday each year. - 15% staff discount to use in any of our shops - Free life assurance. - Workplace pension. As one of our Trainee Shop Managers you will: - Be fully accountable for your shop and responsible for ensuring that customers are looked after and shop routines are completed to maintain a safe, clean and tidy shop. - Motivate and guide your team to be as successful and efficient as possible - Lead by example and get stuck in with the day to day tasks involved in running one of our busy shops - Control key costs including payroll, shrinkage and waste - Meet standards in relation to customer service, cash handling, health & safety, stock management, merchandising and presentation. - Take responsibility for recruitment, training and development of your team. About you: We are looking for committed, highly motivated, passionate people who have the drive and ambition to keep learning and developing in their career. This role offers an opportunity for training, development and a retail qualification. We are looking for someone who: - Has a friendly, positive, hardworking approach to work. - Is a 'people person' who finds it easy to get on everyone and is able to build strong working relationships with the people you work with. - Is trustworthy and reliable as you will be an important part of a small team. Your team and customers will depend upon you to do your job to the best of your ability at all times. - Is organised and can remain calm in busy, high-pressured situations. - Ensure that all work set by our apprenticeship provider is completed on time and to the best of your ability. More than just a job: There are many opportunities for a career at Farmfoods. We always look to promote our team members internally, and many people in management and central services positions at Farmfoods started their careers in our shops. This could be the start of a rewarding and long-term career for you. A bit about us: Farmfoods is a family business with ambition. We pride ourselves on offering our customers great value, quality products from clean and tidy shops with the friendliest team in retail. We aim to offer sensational value to customers on a great range of everyday family-oriented goods. We back up our sensational value with a focus on delivering an 'old fashioned', genuine and friendly customer experience. Our shop teams are essential. They serve thousands of customers each week and have the reputation of Farmfoods in their hands. To our customers, they are Farmfoods.