Client Manager, Commercial Insurance (Manchester, UK) Are you an experienced Commercial Insurance professional looking for the chance to build a career at a leading Risk Advisor and Insurance Broker? If so, then we have a great opportunity for you! Aon, are currently recruiting for an experienced Client Manager to join our team in Manchester. This role is a hybrid role - office and home-based working. The Client Manager is the key contact between the Client and is responsible for co-ordinating and handling the provision of service to their clients, drawing upon designated service teams and specialist resources looking for opportunities for growth. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organisation, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What the day will look like Ensure the highest level of service to each assigned client in line with the agreed client service tools. Identify and introduce Aon's products and services to meet the clients' needs and understand and communicate each Client's business issues and needs to the service team and other parts of Aon. Build client relationships with key decision-makers. Grow the revenue and profitability of your client portfolio, including meeting annual revenue target for this portfolio. Responsible for working in accordance with the Aon UK Limited Risk Management Framework, and compliance with the Aon UK Limited policies, including participation in the management of risks (including completion of mandatory training) that may adversely affect the business, interests or reputation of any Group Company. How this opportunity is different This is a great opportunity for an experienced Client Manager with proven client management skills to build a career in a team with a proven track record of developing talent. Working within a business with a huge amount of innovate solutions to offer to clients. You will be supported by an experienced leadership team who want to see you succeed. Skills and experience that will lead to success Proven client relationship experience in the insurance industry, with experience in the core lines of commercial risks is essential. Experience dealing with large, corporate insurance risks is desirable. Commercial understanding of business i.e. market forces, business drivers, market dynamics, competitors and risks, etc. An effective communicator and presenter. Client focused with a consultative approach and dedication to excellence in the provision of client service. A full, clean driving licence How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
May 18, 2024
Full time
Client Manager, Commercial Insurance (Manchester, UK) Are you an experienced Commercial Insurance professional looking for the chance to build a career at a leading Risk Advisor and Insurance Broker? If so, then we have a great opportunity for you! Aon, are currently recruiting for an experienced Client Manager to join our team in Manchester. This role is a hybrid role - office and home-based working. The Client Manager is the key contact between the Client and is responsible for co-ordinating and handling the provision of service to their clients, drawing upon designated service teams and specialist resources looking for opportunities for growth. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organisation, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What the day will look like Ensure the highest level of service to each assigned client in line with the agreed client service tools. Identify and introduce Aon's products and services to meet the clients' needs and understand and communicate each Client's business issues and needs to the service team and other parts of Aon. Build client relationships with key decision-makers. Grow the revenue and profitability of your client portfolio, including meeting annual revenue target for this portfolio. Responsible for working in accordance with the Aon UK Limited Risk Management Framework, and compliance with the Aon UK Limited policies, including participation in the management of risks (including completion of mandatory training) that may adversely affect the business, interests or reputation of any Group Company. How this opportunity is different This is a great opportunity for an experienced Client Manager with proven client management skills to build a career in a team with a proven track record of developing talent. Working within a business with a huge amount of innovate solutions to offer to clients. You will be supported by an experienced leadership team who want to see you succeed. Skills and experience that will lead to success Proven client relationship experience in the insurance industry, with experience in the core lines of commercial risks is essential. Experience dealing with large, corporate insurance risks is desirable. Commercial understanding of business i.e. market forces, business drivers, market dynamics, competitors and risks, etc. An effective communicator and presenter. Client focused with a consultative approach and dedication to excellence in the provision of client service. A full, clean driving licence How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
New opportunity not to be missed ! Vantage are looking for a Parts Advisor to join our team based in Toyota & Kia Scarborough . In return you will receive a competitive starting salary of £27,682.40 per annum including OTE plus excellent benefits! At Vantage we have built carefully on our recent success and we are proud to operate in thirteen locations across Yorkshire and Lancashire representing Toyota, Le click apply for full job details
May 18, 2024
Full time
New opportunity not to be missed ! Vantage are looking for a Parts Advisor to join our team based in Toyota & Kia Scarborough . In return you will receive a competitive starting salary of £27,682.40 per annum including OTE plus excellent benefits! At Vantage we have built carefully on our recent success and we are proud to operate in thirteen locations across Yorkshire and Lancashire representing Toyota, Le click apply for full job details
Global Mobility Tax Senior Manager (clear path to Director & Partner) - great hybrid working (1-2 days per week in the London office) About the role I'm working exclusively with a leading mid-tier accountancy firm who are looking for a Global Mobility Tax Senior Manager to join their exciting and growing department. You will be required to drive the delivery of Global Mobility tax advisory work, including writing reports and leading discussions with prospective and existing clients. You will also be a key contributor to business development of the service line. There is a requirement to oversee a team of junior staff who are responsible for day-to-day delivery of Global Mobility and employment tax services across a diverse portfolio of individual clients. This is a key role within the office, where you will be client facing and required to deal credibly and professionally with clients and other professional advisors. As such, excellent technical skills are crucial; equally crucial will be your ability to impart complex tax technical information to non-experts. They are looking for someone to actively manage the delivery of the Global Mobility tax offering for the team, including making suggestions for improving internal processes and efficiencies, as well as be a key contributor to the business development of the team. This will include mentoring the team to develop their soft skills and providing technical training periodically. Key responsibilities: Provide support to partners and directors in the effective running of the team and in winning new work Driving the delivery of technical advisory work. Dealing with one off advisory and compliance assignments. A key point of contact for the client. Dealing with a wide range of tax issues that result of globally mobile employees, as well as social security implications. Overseeing the UK tax return filling process for a broad variety of expat clients. Monitoring team progress against targets. Providing feedback and giving input into staff appraisals, as well as direct responsibility for appraising staff. Monitor progress and encourage the personal development of all team members. Ability to produce written work to a high standard. Make suggestions and implement changes in order to improve efficiency within the team. Skills & expertise: The candidate should have experience in advising on a wide range of tax issues which should ideally include the following areas: Technical expertise: ATT/and, or CTA Qualified, or other professional qualification with demonstrable relevant experience. Advanced understanding of core expatriate tax and social security issues Confidently interacts with HMRC regarding complex issues on behalf of clients. Delivers advice confidently in transactional, litigious, or confrontational circumstances. Experience in Self-Assessment and preparation of tax computations. Demonstrable experience of report writing and ad hoc advisory work. Previous supervisory and management experience including reviewing the work of others. Planning for globally mobile employees Dealing with enquiries into all aspects of direct taxation including experience of settlement and penalty negotiation. Internation share scheme experience is desirable Client experience: SME (although some multinational client experience is also desirable). Non-UK domiciled and non-resident clients Enterprise: Understands clients' attitudes to risk and ensures advice is communicated clearly, correctly and consistently. Recognises that tax advice is more than just technical analysis. Business Building: Leads discussions with prospective and existing clients, pitches, proposals and presentations on tax issues. Keen to help the director and partner develop this services line Can evidence regular referral of non-tax work to other parts of the business. Maintains own target list and can evidence targeting actions, plans and results. Proactively approaches clients and contacts with ideas and possible opportunities. Shows commercial judgement in improving the firm's efficiency and profitability. Delivery: Takes responsibility for WIP management and billing. Meets all internal and client deadlines. Determines and explains roles, sets out expectations and responsibilities, empowers and motivates team members to deliver. Interpersonal Skills: Motivates and enthuses the team to follow the Firm's policies and procedures. Has trust and respect of junior staff. Offers support when needed. Excellent communication skills, both written, verbal and presentation. Ability to 'see the bigger picture' and acts in the interests of the Firm and the team. To discuss this rare and exciting opportunity, please contact Maisie on or email As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
May 18, 2024
Full time
Global Mobility Tax Senior Manager (clear path to Director & Partner) - great hybrid working (1-2 days per week in the London office) About the role I'm working exclusively with a leading mid-tier accountancy firm who are looking for a Global Mobility Tax Senior Manager to join their exciting and growing department. You will be required to drive the delivery of Global Mobility tax advisory work, including writing reports and leading discussions with prospective and existing clients. You will also be a key contributor to business development of the service line. There is a requirement to oversee a team of junior staff who are responsible for day-to-day delivery of Global Mobility and employment tax services across a diverse portfolio of individual clients. This is a key role within the office, where you will be client facing and required to deal credibly and professionally with clients and other professional advisors. As such, excellent technical skills are crucial; equally crucial will be your ability to impart complex tax technical information to non-experts. They are looking for someone to actively manage the delivery of the Global Mobility tax offering for the team, including making suggestions for improving internal processes and efficiencies, as well as be a key contributor to the business development of the team. This will include mentoring the team to develop their soft skills and providing technical training periodically. Key responsibilities: Provide support to partners and directors in the effective running of the team and in winning new work Driving the delivery of technical advisory work. Dealing with one off advisory and compliance assignments. A key point of contact for the client. Dealing with a wide range of tax issues that result of globally mobile employees, as well as social security implications. Overseeing the UK tax return filling process for a broad variety of expat clients. Monitoring team progress against targets. Providing feedback and giving input into staff appraisals, as well as direct responsibility for appraising staff. Monitor progress and encourage the personal development of all team members. Ability to produce written work to a high standard. Make suggestions and implement changes in order to improve efficiency within the team. Skills & expertise: The candidate should have experience in advising on a wide range of tax issues which should ideally include the following areas: Technical expertise: ATT/and, or CTA Qualified, or other professional qualification with demonstrable relevant experience. Advanced understanding of core expatriate tax and social security issues Confidently interacts with HMRC regarding complex issues on behalf of clients. Delivers advice confidently in transactional, litigious, or confrontational circumstances. Experience in Self-Assessment and preparation of tax computations. Demonstrable experience of report writing and ad hoc advisory work. Previous supervisory and management experience including reviewing the work of others. Planning for globally mobile employees Dealing with enquiries into all aspects of direct taxation including experience of settlement and penalty negotiation. Internation share scheme experience is desirable Client experience: SME (although some multinational client experience is also desirable). Non-UK domiciled and non-resident clients Enterprise: Understands clients' attitudes to risk and ensures advice is communicated clearly, correctly and consistently. Recognises that tax advice is more than just technical analysis. Business Building: Leads discussions with prospective and existing clients, pitches, proposals and presentations on tax issues. Keen to help the director and partner develop this services line Can evidence regular referral of non-tax work to other parts of the business. Maintains own target list and can evidence targeting actions, plans and results. Proactively approaches clients and contacts with ideas and possible opportunities. Shows commercial judgement in improving the firm's efficiency and profitability. Delivery: Takes responsibility for WIP management and billing. Meets all internal and client deadlines. Determines and explains roles, sets out expectations and responsibilities, empowers and motivates team members to deliver. Interpersonal Skills: Motivates and enthuses the team to follow the Firm's policies and procedures. Has trust and respect of junior staff. Offers support when needed. Excellent communication skills, both written, verbal and presentation. Ability to 'see the bigger picture' and acts in the interests of the Firm and the team. To discuss this rare and exciting opportunity, please contact Maisie on or email As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
The Team: As a Senior Value Engineer you'll be joining our UK Value Engineering function, based in London. This function is part of the wider Value Engineering organisation at Celonis. The position of Value Engineer is a trusted advisor helping customers achieve their strategic goals and realise significant value using the Celonis Execution Management System. A Value Engineer has full responsibility for the end-to-end value journey of our customers - landing, expanding, adopting and renewing. Responsibilities include translating customers' objectives into value assessments or proof-of-value projects, building specific Celonis business cases and demos, running value workshops, and engaging with multiple senior stakeholders to deliver value driven results and secure long term partnership agreements. The Role: You are spearheading our mission of data-driven business transformation with our customers. You will work in partnership with the Celonis Sales Teams and have full responsibility for the end-to-end value journey of our customers. You are our customers trusted advisor and help them achieve their strategic goals and realize significant value using Celonis EMS. In collaboration with our partners and Celonis Services, you will drive measurable business impact across various processes and industries and accelerate the adoption of our platform. You will blend deep process and industry expertise with a proven consulting skill set with strong analytical skills at the forefront of one of the fastest-growing tech companies worldwide. The work you'll do: Identify & Frame Value Discover and translate customers' strategic priorities into high-impact Celonis use cases Build demos and business cases, leveraging industry benchmarks and best practices in order to win new customers Undertake Value Assessments or Proof-of-Value Projects and communicate the value opportunity and strategic roadmap to C-Level executives Realize Value Facilitate business value workshops and use Celonis to identify and qualify opportunities for process enhancement Derive improvement measures in core business functions and initiate improvement actions and enterprise-wide change initiatives Present results and realized value to senior management and C-level executives Scale Value Responsible for the end-to-end customer value journey, landing, expanding, adoption and renewing Build a strategic expansion roadmap for customers embedding Celonis EMS as a strategic business transformation platform in their organization and therefore drive adoption and expansion Provide feedback to our product development teams to enhance the Celonis platform and Apps based on new use cases The qualifications you need: Live for Customer Value: Several years experience in an analytical role with the objective to demonstrate or secure value through business data analysis / analytics, business process improvement and respective Software deployment . Ideally in a customer-facing role in Solution Consulting, Sales Engineering or IT/Management Consulting with a Software provider or a Consultancy. Alternatively in an inhouse role (e.g. Center of Excellence for Data Mining / Analytics / Intelligence) within an Enterprise Industry Expertise : Expertise in the Oil & Gas sector and the ability to develop a deep understanding of industry trends and strategic opportunities Data, Analytics, Applications & IT: Good knowledge of Business Software applications and experience in using and/ or building dashboards, Apps and Action Flows. Experience in collaborating with IT teams Process Improvement & Value Realization: Experience in identifying use cases for business process improvement and deploying improvement measures, being a change agent and training users/process owners to realize value Project Management: Experience in planning and managing project scopes, expectations and timelines. You will manage multiple projects across your aligned accounts that will be at different parts of the value journey. Also, you will leverage partners from the Celonis Ecosystem wherever possible Executive Stakeholder Management: Experience in preparing and communicating (value) roadmaps and results to stakeholders and management, both internally and externally. Excellent communication and presentation skills in English Business Domain Expertise: Deep understanding of the Finance and/or Supply Chain domain as well as strategic transformation initiatives (e.g. Shared Services Transformation or System Transformation) Degree: in Technology & Management, Industrial/Business Engineering, Business Informatics, Computer Science, Mathematics, Economics or a comparable degree program
May 18, 2024
Full time
The Team: As a Senior Value Engineer you'll be joining our UK Value Engineering function, based in London. This function is part of the wider Value Engineering organisation at Celonis. The position of Value Engineer is a trusted advisor helping customers achieve their strategic goals and realise significant value using the Celonis Execution Management System. A Value Engineer has full responsibility for the end-to-end value journey of our customers - landing, expanding, adopting and renewing. Responsibilities include translating customers' objectives into value assessments or proof-of-value projects, building specific Celonis business cases and demos, running value workshops, and engaging with multiple senior stakeholders to deliver value driven results and secure long term partnership agreements. The Role: You are spearheading our mission of data-driven business transformation with our customers. You will work in partnership with the Celonis Sales Teams and have full responsibility for the end-to-end value journey of our customers. You are our customers trusted advisor and help them achieve their strategic goals and realize significant value using Celonis EMS. In collaboration with our partners and Celonis Services, you will drive measurable business impact across various processes and industries and accelerate the adoption of our platform. You will blend deep process and industry expertise with a proven consulting skill set with strong analytical skills at the forefront of one of the fastest-growing tech companies worldwide. The work you'll do: Identify & Frame Value Discover and translate customers' strategic priorities into high-impact Celonis use cases Build demos and business cases, leveraging industry benchmarks and best practices in order to win new customers Undertake Value Assessments or Proof-of-Value Projects and communicate the value opportunity and strategic roadmap to C-Level executives Realize Value Facilitate business value workshops and use Celonis to identify and qualify opportunities for process enhancement Derive improvement measures in core business functions and initiate improvement actions and enterprise-wide change initiatives Present results and realized value to senior management and C-level executives Scale Value Responsible for the end-to-end customer value journey, landing, expanding, adoption and renewing Build a strategic expansion roadmap for customers embedding Celonis EMS as a strategic business transformation platform in their organization and therefore drive adoption and expansion Provide feedback to our product development teams to enhance the Celonis platform and Apps based on new use cases The qualifications you need: Live for Customer Value: Several years experience in an analytical role with the objective to demonstrate or secure value through business data analysis / analytics, business process improvement and respective Software deployment . Ideally in a customer-facing role in Solution Consulting, Sales Engineering or IT/Management Consulting with a Software provider or a Consultancy. Alternatively in an inhouse role (e.g. Center of Excellence for Data Mining / Analytics / Intelligence) within an Enterprise Industry Expertise : Expertise in the Oil & Gas sector and the ability to develop a deep understanding of industry trends and strategic opportunities Data, Analytics, Applications & IT: Good knowledge of Business Software applications and experience in using and/ or building dashboards, Apps and Action Flows. Experience in collaborating with IT teams Process Improvement & Value Realization: Experience in identifying use cases for business process improvement and deploying improvement measures, being a change agent and training users/process owners to realize value Project Management: Experience in planning and managing project scopes, expectations and timelines. You will manage multiple projects across your aligned accounts that will be at different parts of the value journey. Also, you will leverage partners from the Celonis Ecosystem wherever possible Executive Stakeholder Management: Experience in preparing and communicating (value) roadmaps and results to stakeholders and management, both internally and externally. Excellent communication and presentation skills in English Business Domain Expertise: Deep understanding of the Finance and/or Supply Chain domain as well as strategic transformation initiatives (e.g. Shared Services Transformation or System Transformation) Degree: in Technology & Management, Industrial/Business Engineering, Business Informatics, Computer Science, Mathematics, Economics or a comparable degree program
The Team: As a Senior Value Engineer you'll be joining our UK Value Engineering function, based in London. This function is part of the wider Value Engineering organisation at Celonis. The position of Value Engineer is a trusted advisor helping customers achieve their strategic goals and realise significant value using the Celonis Execution Management System. A Value Engineer has full responsibility for the end-to-end value journey of our customers - landing, expanding, adopting and renewing. Responsibilities include translating customers' objectives into value assessments or proof-of-value projects, building specific Celonis business cases and demos, running value workshops, and engaging with multiple senior stakeholders to deliver value driven results and secure long term partnership agreements. The Role: You are spearheading our mission of data-driven business transformation with our customers. You will work in partnership with the Celonis Sales Teams and have full responsibility for the end-to-end value journey of our customers. You are our customers trusted advisor and help them achieve their strategic goals and realize significant value using Celonis EMS. In collaboration with our partners and Celonis Services, you will drive measurable business impact across various processes and industries and accelerate the adoption of our platform. You will blend deep process and industry expertise with a proven consulting skill set with strong analytical skills at the forefront of one of the fastest-growing tech companies worldwide. The work you'll do: Identify & Frame Value Discover and translate customers' strategic priorities into high-impact Celonis use cases Build demos and business cases, leveraging industry benchmarks and best practices in order to win new customers Undertake Value Assessments or Proof-of-Value Projects and communicate the value opportunity and strategic roadmap to C-Level executives Realize Value Facilitate business value workshops and use Celonis to identify and qualify opportunities for process enhancement Derive improvement measures in core business functions and initiate improvement actions and enterprise-wide change initiatives Present results and realized value to senior management and C-level executives Scale Value Responsible for the end-to-end customer value journey, landing, expanding, adoption and renewing Build a strategic expansion roadmap for customers embedding Celonis EMS as a strategic business transformation platform in their organization and therefore drive adoption and expansion Provide feedback to our product development teams to enhance the Celonis platform and Apps based on new use cases The qualifications you need: Live for Customer Value: Several years experience in an analytical role with the objective to demonstrate or secure value through business data analysis / analytics, business process improvement and respective Software deployment . Ideally in a customer-facing role in Solution Consulting, Sales Engineering or IT/Management Consulting with a Software provider or a Consultancy. Alternatively in an inhouse role (e.g. Center of Excellence for Data Mining / Analytics / Intelligence) within an Enterprise Data, Analytics, Applications & IT: Good knowledge of Business Software applications and experience in using and/ or building dashboards, Apps and Action Flows. Experience in collaborating with IT teams Process Improvement & Value Realization: Experience in identifying use cases for business process improvement and deploying improvement measures, being a change agent and training users/process owners to realize value Project Management: Experience in planning and managing project scopes, expectations and timelines. You will manage multiple projects across your aligned accounts that will be at different parts of the value journey. Also, you will leverage partners from the Celonis Ecosystem wherever possible Executive Stakeholder Management: Experience in preparing and communicating (value) roadmaps and results to stakeholders and management, both internally and externally. Excellent communication and presentation skills in English Business Domain Expertise: Deep understanding of the Finance and/or Supply Chain domain as well as strategic transformation initiatives (e.g. Shared Services Transformation or System Transformation) Degree: in Technology & Management, Industrial/Business Engineering, Business Informatics, Computer Science, Mathematics, Economics or a comparable degree program
May 18, 2024
Full time
The Team: As a Senior Value Engineer you'll be joining our UK Value Engineering function, based in London. This function is part of the wider Value Engineering organisation at Celonis. The position of Value Engineer is a trusted advisor helping customers achieve their strategic goals and realise significant value using the Celonis Execution Management System. A Value Engineer has full responsibility for the end-to-end value journey of our customers - landing, expanding, adopting and renewing. Responsibilities include translating customers' objectives into value assessments or proof-of-value projects, building specific Celonis business cases and demos, running value workshops, and engaging with multiple senior stakeholders to deliver value driven results and secure long term partnership agreements. The Role: You are spearheading our mission of data-driven business transformation with our customers. You will work in partnership with the Celonis Sales Teams and have full responsibility for the end-to-end value journey of our customers. You are our customers trusted advisor and help them achieve their strategic goals and realize significant value using Celonis EMS. In collaboration with our partners and Celonis Services, you will drive measurable business impact across various processes and industries and accelerate the adoption of our platform. You will blend deep process and industry expertise with a proven consulting skill set with strong analytical skills at the forefront of one of the fastest-growing tech companies worldwide. The work you'll do: Identify & Frame Value Discover and translate customers' strategic priorities into high-impact Celonis use cases Build demos and business cases, leveraging industry benchmarks and best practices in order to win new customers Undertake Value Assessments or Proof-of-Value Projects and communicate the value opportunity and strategic roadmap to C-Level executives Realize Value Facilitate business value workshops and use Celonis to identify and qualify opportunities for process enhancement Derive improvement measures in core business functions and initiate improvement actions and enterprise-wide change initiatives Present results and realized value to senior management and C-level executives Scale Value Responsible for the end-to-end customer value journey, landing, expanding, adoption and renewing Build a strategic expansion roadmap for customers embedding Celonis EMS as a strategic business transformation platform in their organization and therefore drive adoption and expansion Provide feedback to our product development teams to enhance the Celonis platform and Apps based on new use cases The qualifications you need: Live for Customer Value: Several years experience in an analytical role with the objective to demonstrate or secure value through business data analysis / analytics, business process improvement and respective Software deployment . Ideally in a customer-facing role in Solution Consulting, Sales Engineering or IT/Management Consulting with a Software provider or a Consultancy. Alternatively in an inhouse role (e.g. Center of Excellence for Data Mining / Analytics / Intelligence) within an Enterprise Data, Analytics, Applications & IT: Good knowledge of Business Software applications and experience in using and/ or building dashboards, Apps and Action Flows. Experience in collaborating with IT teams Process Improvement & Value Realization: Experience in identifying use cases for business process improvement and deploying improvement measures, being a change agent and training users/process owners to realize value Project Management: Experience in planning and managing project scopes, expectations and timelines. You will manage multiple projects across your aligned accounts that will be at different parts of the value journey. Also, you will leverage partners from the Celonis Ecosystem wherever possible Executive Stakeholder Management: Experience in preparing and communicating (value) roadmaps and results to stakeholders and management, both internally and externally. Excellent communication and presentation skills in English Business Domain Expertise: Deep understanding of the Finance and/or Supply Chain domain as well as strategic transformation initiatives (e.g. Shared Services Transformation or System Transformation) Degree: in Technology & Management, Industrial/Business Engineering, Business Informatics, Computer Science, Mathematics, Economics or a comparable degree program
Senior Parts Advisor - Peterborough £30,500 Salary Monday to Friday No CustomersAn exciting progressive Car Dealership employer is looking for a motivated and eager-to-learn motor trade professional to join their expanding team.This role is critical in supporting the technicians in a busy diagnostics hub so good all-around parts knowledge is essential. This role is unique as you will not be dealing with the general public as ALL parts are used in-house.The successful candidate will only work Monday to Friday - (NO Weekends) 8am-5:30pm, Salary offered is £30,500You will be responsible for: Providing the workshop with a constant supply of parts. Ensuring the parts, you supply are reordered in and rotate stock accordingly. Accurately pick parts to maximise efficiency. Communicating effectively and utilising your part knowledge to make sure the correct part reaches the correct technician in a timely manner. Going above and beyond to ensure the department is kept clean, tidy and well organised. Liaing with suppliers and sourcing parts at the best price.Candidate Requirements: Good all-round Parts Experience (multiple brands) Keen to learn and develop. Ability to multi-task Be able to work individually as a part of a larger team.Please get in touch for further information.
May 18, 2024
Full time
Senior Parts Advisor - Peterborough £30,500 Salary Monday to Friday No CustomersAn exciting progressive Car Dealership employer is looking for a motivated and eager-to-learn motor trade professional to join their expanding team.This role is critical in supporting the technicians in a busy diagnostics hub so good all-around parts knowledge is essential. This role is unique as you will not be dealing with the general public as ALL parts are used in-house.The successful candidate will only work Monday to Friday - (NO Weekends) 8am-5:30pm, Salary offered is £30,500You will be responsible for: Providing the workshop with a constant supply of parts. Ensuring the parts, you supply are reordered in and rotate stock accordingly. Accurately pick parts to maximise efficiency. Communicating effectively and utilising your part knowledge to make sure the correct part reaches the correct technician in a timely manner. Going above and beyond to ensure the department is kept clean, tidy and well organised. Liaing with suppliers and sourcing parts at the best price.Candidate Requirements: Good all-round Parts Experience (multiple brands) Keen to learn and develop. Ability to multi-task Be able to work individually as a part of a larger team.Please get in touch for further information.
Customer Service Advisor Birmingham Depot Are you looking to join a business with good employment prospects, where you can progress, develop and make a difference to your career, then Hartshorne could be for you. The Hartshorne Group is one of the leading commercial vehicle distributors for the West Midlands, East Midlands, Derbyshire, Nottinghamshire, Shropshire and Staffordshire. We provide full parts & service facilities for Volvo Truck & Bus as well as new and used sales, plus a diverse range of associated services. "An exciting opportunity has arisen for a Customer Service Advisor to join our fantastic team in Birmingham Depot". Requirements The successful candidate will have a positive, 'can do' attitude, and willingness to work as part of an effective team. You should be a good team player and exceed customer expectations in delivering a 1st class service. Commercial experience in a similar environment or previous experience within a similar role would be a distinct advantage however full training will be given. Hours Monday to Friday: 08.30am - 17.00pm 1 in 4 Saturday mornings There needs some degree of flexibility within the role. The Role - With the team oversee the day to day activities of the service reception desk. - Book in vehicles using the planner for repairs, servicing and liaising with the workshop on vehicle updates. - Liaise with customers, advise on progress, seek authority to carry out further repairs, invoicing, take payment and deal with customers enquiries. - Proactively contact customers ensuring that the customer is satisfied with work completed. - Ensure administration procedures are followed. - Maintain CSI (customer satisfaction index) performance. - Informing customers of current service promotions. Benefits - Holidays increase with length of service. - In house product training programme. - An excellent contributory pension scheme. - A comprehensive healthcare cash plan. - Access to company promoted saving platform. The Hartshorne Group prides ourselves on providing excellent levels of customer service first time every time. Our commitment to our staff, training and well-being is at the forefront of our business.
May 17, 2024
Full time
Customer Service Advisor Birmingham Depot Are you looking to join a business with good employment prospects, where you can progress, develop and make a difference to your career, then Hartshorne could be for you. The Hartshorne Group is one of the leading commercial vehicle distributors for the West Midlands, East Midlands, Derbyshire, Nottinghamshire, Shropshire and Staffordshire. We provide full parts & service facilities for Volvo Truck & Bus as well as new and used sales, plus a diverse range of associated services. "An exciting opportunity has arisen for a Customer Service Advisor to join our fantastic team in Birmingham Depot". Requirements The successful candidate will have a positive, 'can do' attitude, and willingness to work as part of an effective team. You should be a good team player and exceed customer expectations in delivering a 1st class service. Commercial experience in a similar environment or previous experience within a similar role would be a distinct advantage however full training will be given. Hours Monday to Friday: 08.30am - 17.00pm 1 in 4 Saturday mornings There needs some degree of flexibility within the role. The Role - With the team oversee the day to day activities of the service reception desk. - Book in vehicles using the planner for repairs, servicing and liaising with the workshop on vehicle updates. - Liaise with customers, advise on progress, seek authority to carry out further repairs, invoicing, take payment and deal with customers enquiries. - Proactively contact customers ensuring that the customer is satisfied with work completed. - Ensure administration procedures are followed. - Maintain CSI (customer satisfaction index) performance. - Informing customers of current service promotions. Benefits - Holidays increase with length of service. - In house product training programme. - An excellent contributory pension scheme. - A comprehensive healthcare cash plan. - Access to company promoted saving platform. The Hartshorne Group prides ourselves on providing excellent levels of customer service first time every time. Our commitment to our staff, training and well-being is at the forefront of our business.
Monday to Friday Skills Needed: Good organisational skills Reliability and dependability Literacy & numeracy Self-motivated Upbeat and energised Team player Automotive industry experience Knowledge of automotive vehicles Duties for the role include, but are not limited to, 1)Answering incoming calls and emails, attending to enquiries from customers, identifying components required, suggesting add-on sales click apply for full job details
May 17, 2024
Full time
Monday to Friday Skills Needed: Good organisational skills Reliability and dependability Literacy & numeracy Self-motivated Upbeat and energised Team player Automotive industry experience Knowledge of automotive vehicles Duties for the role include, but are not limited to, 1)Answering incoming calls and emails, attending to enquiries from customers, identifying components required, suggesting add-on sales click apply for full job details
Parts Advisor (Progression to Manager) £32,000 - £48,000 (OTE 35K-45K) + 30 Days Holiday + Training + Benefits Muir of Ord, Inverness Are you a Parts Advisor looking to take a step up into a managerial role, supervising a team of skilled Parts Advisors for a company that offers further career progression, consistent overtime opportunities and ongoing training? In this role you will be looking click apply for full job details
May 17, 2024
Full time
Parts Advisor (Progression to Manager) £32,000 - £48,000 (OTE 35K-45K) + 30 Days Holiday + Training + Benefits Muir of Ord, Inverness Are you a Parts Advisor looking to take a step up into a managerial role, supervising a team of skilled Parts Advisors for a company that offers further career progression, consistent overtime opportunities and ongoing training? In this role you will be looking click apply for full job details
Parts AdvisorStaples CornerUp to £29k basic DOE,- £32,300 OTEMonday to Friday , Saturdays Ref : OC17402 Company Benefits: Company Pension Performance Bonus Company Benefits Scheme Long Service Holiday Reward Enhanced Maternity Policy Share Save Options Your Birthday Off I am currently seeking an experienced Parts Advisor to join our client in Staples Corner. The main purpose of the Parts Advisor role is to ensure that the correct parts and accessories are supplied to the customer, as per the order. Parts Advisor Key Responsibilities: Answering customer enquiries accurately and promptly Locating parts and accessories from stock or ordering from suppliers Ensuring customer orders are fulfilled in a timely and professional manner Processing customer orders accurately and efficiently Maintaining accurate stock records and inventories Ensuring the parts store is kept tidy and organised Building and maintaining relationships with suppliers Communicating effectively with colleagues and customers Regularly updating the parts database Providing excellent customer service Parts Advisor Skills Required: Proven experience in a similar role in the motor industry Good knowledge of motor parts and accessories Ability to build relationships with customers and suppliers Excellent organisational and administrative skills Strong communication skills Ability to work under pressure and to tight deadlines Good problem-solving skills Computer literacy and working knowledge of databases Full driving licence If you are a highly motivated individual with a passion for the motor industry, then this is the perfect role for you. If you think you have the skills and experience, we are looking for, please apply for immediate consideration and interview. Consultant - Yvonne Martin - Octane Recruitment - Parts AdvisorINDAS Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries.We are recruiting across the UK for Service, Aftersales and Parts - Service Advisor, Warranty Advisor, Warranty Administrator, Aftersales Advisor, Service Team Manager, Senior Service Advisor, Service Manager, Aftersales Manager, Parts Advisor, Parts Administrator, Parts Supervisor, Parts Managers Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.
May 17, 2024
Full time
Parts AdvisorStaples CornerUp to £29k basic DOE,- £32,300 OTEMonday to Friday , Saturdays Ref : OC17402 Company Benefits: Company Pension Performance Bonus Company Benefits Scheme Long Service Holiday Reward Enhanced Maternity Policy Share Save Options Your Birthday Off I am currently seeking an experienced Parts Advisor to join our client in Staples Corner. The main purpose of the Parts Advisor role is to ensure that the correct parts and accessories are supplied to the customer, as per the order. Parts Advisor Key Responsibilities: Answering customer enquiries accurately and promptly Locating parts and accessories from stock or ordering from suppliers Ensuring customer orders are fulfilled in a timely and professional manner Processing customer orders accurately and efficiently Maintaining accurate stock records and inventories Ensuring the parts store is kept tidy and organised Building and maintaining relationships with suppliers Communicating effectively with colleagues and customers Regularly updating the parts database Providing excellent customer service Parts Advisor Skills Required: Proven experience in a similar role in the motor industry Good knowledge of motor parts and accessories Ability to build relationships with customers and suppliers Excellent organisational and administrative skills Strong communication skills Ability to work under pressure and to tight deadlines Good problem-solving skills Computer literacy and working knowledge of databases Full driving licence If you are a highly motivated individual with a passion for the motor industry, then this is the perfect role for you. If you think you have the skills and experience, we are looking for, please apply for immediate consideration and interview. Consultant - Yvonne Martin - Octane Recruitment - Parts AdvisorINDAS Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries.We are recruiting across the UK for Service, Aftersales and Parts - Service Advisor, Warranty Advisor, Warranty Administrator, Aftersales Advisor, Service Team Manager, Senior Service Advisor, Service Manager, Aftersales Manager, Parts Advisor, Parts Administrator, Parts Supervisor, Parts Managers Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.
At Direct Line Group, insurance is just the start. Combining decades of industry experience with talented people in every field from data, technology, customer care and auto repair, to HR, finance and procurement, we're a customer-obsessed market powerhouse. And we all work together to be brilliant for customers, every single day. It's an exciting time to be a part of Direct Line Group; we call it 'DLG 2.0'! With the arrival of our new Group CEO, we're going to see a refreshed strategy and lots of change and transformation in 2024. We have ambitious plans to revolutionise insurance again - with meaningful changes to how we service the people who matter, our customers. And our CEO and Group Executive Committee (ExCo) truly believe that HR are imperative to help drive and embed this. From Recruitment to Learning and Development, Payroll to Rewards and Benefits, across Culture and People Partnering, HR is pivotal in moving the organisation forward. We are recruiting for several People and Talent Partners at different levels to join our existing People Partner and Organisational Effectiveness team. As a People and Talent Partner, you will be central to the strategic people and transformation agenda, partnering with ExCo and Senior Leaders to provide strategic counsel and diagnose current and future workforce needs and co-create solutions. These are broad roles with a remit covering organisational design and people change activity, strategic talent management and leadership capability building! What you'll be doing: As a Senior People and Talent Partner, you will partner with one or more Group Executive Committee (ExCo) members and their leadership teams to provide commercially-focused HR counsel and advice both strategically and operationally. These are broad and critical roles within the organisation, within which you will provide strategic counsel, challenge and insight to stakeholders and with a remit including transformation and organisational design, strategic talent management and being involved in projects working closely with our HR Change Hub and HR CoE's. Strategic Advisor : Developing an intimate understanding of the key strategic business goals, challenges and opportunities and the different commercial and people levers that influence them. You will be naturally curious, able to think holistically to connect different moving parts and be comfortable providing advice and constructive challenge to Senior leaders. You will also play a key role in leading the Talent and Leadership agenda across the business, in service of the wider Future Skills and Talent strategies. Influential Storyteller : You will work across HR and the business to influence and input into key decisions through clear communication and relationship building. You'll proactively share business knowledge and insight with HR colleagues, and actively support in shaping and embedding BAU HR activity across business areas. Data-Driven Problem Solver : You will solve problems through the interpretation and manipulation of data and be able to build compelling and credible narratives using various data points. Organisation Design: You will deliver future-focussed organisation designs which enable diversity, future skills, and capability to be built and talent developed, always with the customer in mind. Independent Voice: You will navigate between the needs of ExCo and the overall needs of HR and the business, maintaining an independent perspective to ensure all decisions are aligned to key strategic priorities and business need. You will act as the gatekeeper of all change activity, leading initial discussions with business stakeholders to shape change proposals and associated activity. You will provoke thought, challenge and influence stakeholders to ensure all viable options have been considered. Trusted Coach: People Partners have a unique position at the intersection of strategy, organisation, and talent; a key element of the role is giving advice and coaching to critical stakeholders. Working with ExCo, you will identify the development needs of senior leaders in business areas and will work with the Head of Talent and Leadership to agree individual and team solutions and build development plans. What we're looking for Previous HR Business Partnering experience with experience of organisational design and strategic talent management. Experience of partnering and advising at ExCo/Senior Leadership-level on strategic people activity. Excellent stakeholder management, influencing and negotiation skills. Collaborative and curious, with the ability to operate strategically and translate concepts and ideas into delivery and execution. Comfortable with a range of data, and able to translate different data points into compelling, relevant and meaningful narratives to influence and have impact. Deep commercial acumen with a strong organisational awareness and interest in understanding how the organisation operates and trades. Ways of Working Our hybrid model offers a 'best of both worlds' approach. The perfect blend between connection and flexibility combining the best parts of home and office working. Most of our People Partners spend c. 2 days a week in our central London office, near Monument (Bank Station). For more information about our flexible working approach click here . Benefits We wouldn't be where we are today without our people and the wide variety of perspectives and life experiences they bring. That's why we offer excellent benefits to suit your lifestyle and a flexible working model combining the best parts of home and office-working, varying with the nature of your role: Generous 9% employer pension. Regardless of whether you contribute into your pension or not, DLG pay 9% into your pension (but you can take this as cash if you want!) Eligibility for annual performance bonus of up to 20% Generous holidays - 30 days annual leave (excluding the bank holidays). Plus, the option of buying or selling upto 5 days each year! 50% off home, motor and pet insurance Free travel insurance and Green Flag breakdown cover Electric Vehicle car scheme which allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way Buy-as-you-earn share scheme Employee discounts and cashback Life at DLG Direct Line Group is an equal opportunity employer. We value diversity and we're committed to making DLG a truly inclusive place to work.We recognise and embrace that people work in different ways and we'll always adapt as much as possible so you have the best and most comfortable working environment that we can offer. We know you're more than a CV, and the things that make you, you, can bring real potential to DLG.If you need us to make any adjustments to our recruitment process, please speak to our recruitment team who will be happy to support you! Collectively we help every business within our group aim higher. Standing shoulder-to-shoulder to stand out in the market, we want to be an insurance company of the future. And with so many areas to choose from, your ambitions are welcome here. See your opportunity to start a career that's varied, distinct and exciting. Visit
May 17, 2024
Full time
At Direct Line Group, insurance is just the start. Combining decades of industry experience with talented people in every field from data, technology, customer care and auto repair, to HR, finance and procurement, we're a customer-obsessed market powerhouse. And we all work together to be brilliant for customers, every single day. It's an exciting time to be a part of Direct Line Group; we call it 'DLG 2.0'! With the arrival of our new Group CEO, we're going to see a refreshed strategy and lots of change and transformation in 2024. We have ambitious plans to revolutionise insurance again - with meaningful changes to how we service the people who matter, our customers. And our CEO and Group Executive Committee (ExCo) truly believe that HR are imperative to help drive and embed this. From Recruitment to Learning and Development, Payroll to Rewards and Benefits, across Culture and People Partnering, HR is pivotal in moving the organisation forward. We are recruiting for several People and Talent Partners at different levels to join our existing People Partner and Organisational Effectiveness team. As a People and Talent Partner, you will be central to the strategic people and transformation agenda, partnering with ExCo and Senior Leaders to provide strategic counsel and diagnose current and future workforce needs and co-create solutions. These are broad roles with a remit covering organisational design and people change activity, strategic talent management and leadership capability building! What you'll be doing: As a Senior People and Talent Partner, you will partner with one or more Group Executive Committee (ExCo) members and their leadership teams to provide commercially-focused HR counsel and advice both strategically and operationally. These are broad and critical roles within the organisation, within which you will provide strategic counsel, challenge and insight to stakeholders and with a remit including transformation and organisational design, strategic talent management and being involved in projects working closely with our HR Change Hub and HR CoE's. Strategic Advisor : Developing an intimate understanding of the key strategic business goals, challenges and opportunities and the different commercial and people levers that influence them. You will be naturally curious, able to think holistically to connect different moving parts and be comfortable providing advice and constructive challenge to Senior leaders. You will also play a key role in leading the Talent and Leadership agenda across the business, in service of the wider Future Skills and Talent strategies. Influential Storyteller : You will work across HR and the business to influence and input into key decisions through clear communication and relationship building. You'll proactively share business knowledge and insight with HR colleagues, and actively support in shaping and embedding BAU HR activity across business areas. Data-Driven Problem Solver : You will solve problems through the interpretation and manipulation of data and be able to build compelling and credible narratives using various data points. Organisation Design: You will deliver future-focussed organisation designs which enable diversity, future skills, and capability to be built and talent developed, always with the customer in mind. Independent Voice: You will navigate between the needs of ExCo and the overall needs of HR and the business, maintaining an independent perspective to ensure all decisions are aligned to key strategic priorities and business need. You will act as the gatekeeper of all change activity, leading initial discussions with business stakeholders to shape change proposals and associated activity. You will provoke thought, challenge and influence stakeholders to ensure all viable options have been considered. Trusted Coach: People Partners have a unique position at the intersection of strategy, organisation, and talent; a key element of the role is giving advice and coaching to critical stakeholders. Working with ExCo, you will identify the development needs of senior leaders in business areas and will work with the Head of Talent and Leadership to agree individual and team solutions and build development plans. What we're looking for Previous HR Business Partnering experience with experience of organisational design and strategic talent management. Experience of partnering and advising at ExCo/Senior Leadership-level on strategic people activity. Excellent stakeholder management, influencing and negotiation skills. Collaborative and curious, with the ability to operate strategically and translate concepts and ideas into delivery and execution. Comfortable with a range of data, and able to translate different data points into compelling, relevant and meaningful narratives to influence and have impact. Deep commercial acumen with a strong organisational awareness and interest in understanding how the organisation operates and trades. Ways of Working Our hybrid model offers a 'best of both worlds' approach. The perfect blend between connection and flexibility combining the best parts of home and office working. Most of our People Partners spend c. 2 days a week in our central London office, near Monument (Bank Station). For more information about our flexible working approach click here . Benefits We wouldn't be where we are today without our people and the wide variety of perspectives and life experiences they bring. That's why we offer excellent benefits to suit your lifestyle and a flexible working model combining the best parts of home and office-working, varying with the nature of your role: Generous 9% employer pension. Regardless of whether you contribute into your pension or not, DLG pay 9% into your pension (but you can take this as cash if you want!) Eligibility for annual performance bonus of up to 20% Generous holidays - 30 days annual leave (excluding the bank holidays). Plus, the option of buying or selling upto 5 days each year! 50% off home, motor and pet insurance Free travel insurance and Green Flag breakdown cover Electric Vehicle car scheme which allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way Buy-as-you-earn share scheme Employee discounts and cashback Life at DLG Direct Line Group is an equal opportunity employer. We value diversity and we're committed to making DLG a truly inclusive place to work.We recognise and embrace that people work in different ways and we'll always adapt as much as possible so you have the best and most comfortable working environment that we can offer. We know you're more than a CV, and the things that make you, you, can bring real potential to DLG.If you need us to make any adjustments to our recruitment process, please speak to our recruitment team who will be happy to support you! Collectively we help every business within our group aim higher. Standing shoulder-to-shoulder to stand out in the market, we want to be an insurance company of the future. And with so many areas to choose from, your ambitions are welcome here. See your opportunity to start a career that's varied, distinct and exciting. Visit
Clockwork Organisation Ltd t/a Travail Employment
Wrexham, Clwyd
Service Administrator 24,000 per annum Permanent role in Ellesmere Working hours are Monday -Thursday 8.45am to 5pm and Friday 8.45am-4.30pm Additional benefits: 25 days holiday + bank holidays Free parking Friendly team The Role: We are currently recruiting a Service Administrator for a reputable company that provides premium equipment to a variety of industries. The successfully appointed Service Administrator will enjoy administration as well providing a high level of customer service. The responsibilities of the Service Controller: Assisting service department, handling calls and dealing with enquiries. Managing key accounts Preparing estimates for repairs and progressing with the customer. Answering phone calls from customers requesting breakdown assistance, parts and general enquiries General administration duties, such as collecting and processing engineer's paperwork. Maintaining records for monthly KPI information, completing KPI reports. Controlling and monitoring work in progress. Processing invoices and purchase orders The successfully appointed Service Controller will have: The ability to provide excellent administration and customer service. Strong IT skills. Excellent communication skills both verbal and written. Attention to detail. The ability to work productively in a fast working environment. Manufacturing or service background (desirable). Working knowledge of SAP (desirable as training will be provided). The Client Our client prides themselves on their innovation, service and performance. They are committed to delivering expert advice and excellent customer service. This is a fantastic opportunity where extensive training is provided. Friendly Note : If this job is not for you but you are looking for a new opportunity, please contact us for a confidential discussion on your career. Additional skills and job titles: Administrator, Administration Assistant, Customer Service Advisor. To Apply This vacancy is advertised by Travail Employment Group who are acting as an Employment Agency. Once you click to apply for this job your application will be immediately received by Travail Employment Group. If your application is successful a consultant will be in contact with you within the next 7 days. If you do not hear within the next 7 days, you have not been successful on this occasion. All candidates registering with Travail Employment Group will need to provide proof of identity, and evidence of any experience, training and qualifications our client considers necessary for this position.
May 17, 2024
Full time
Service Administrator 24,000 per annum Permanent role in Ellesmere Working hours are Monday -Thursday 8.45am to 5pm and Friday 8.45am-4.30pm Additional benefits: 25 days holiday + bank holidays Free parking Friendly team The Role: We are currently recruiting a Service Administrator for a reputable company that provides premium equipment to a variety of industries. The successfully appointed Service Administrator will enjoy administration as well providing a high level of customer service. The responsibilities of the Service Controller: Assisting service department, handling calls and dealing with enquiries. Managing key accounts Preparing estimates for repairs and progressing with the customer. Answering phone calls from customers requesting breakdown assistance, parts and general enquiries General administration duties, such as collecting and processing engineer's paperwork. Maintaining records for monthly KPI information, completing KPI reports. Controlling and monitoring work in progress. Processing invoices and purchase orders The successfully appointed Service Controller will have: The ability to provide excellent administration and customer service. Strong IT skills. Excellent communication skills both verbal and written. Attention to detail. The ability to work productively in a fast working environment. Manufacturing or service background (desirable). Working knowledge of SAP (desirable as training will be provided). The Client Our client prides themselves on their innovation, service and performance. They are committed to delivering expert advice and excellent customer service. This is a fantastic opportunity where extensive training is provided. Friendly Note : If this job is not for you but you are looking for a new opportunity, please contact us for a confidential discussion on your career. Additional skills and job titles: Administrator, Administration Assistant, Customer Service Advisor. To Apply This vacancy is advertised by Travail Employment Group who are acting as an Employment Agency. Once you click to apply for this job your application will be immediately received by Travail Employment Group. If your application is successful a consultant will be in contact with you within the next 7 days. If you do not hear within the next 7 days, you have not been successful on this occasion. All candidates registering with Travail Employment Group will need to provide proof of identity, and evidence of any experience, training and qualifications our client considers necessary for this position.
The Indirect Tax Team has grown rapidly over the last 5 years and to continue that growth needs high calibre additional resource at Manager level. Our team is regarded within the firm as one of the leading and most successful service lines, with a reputation for being proactive, entrepreneurial, successful and fun to work with. They reward their employees on merit and not time served. Working for this firm will present you with the opportunity to get involved with high profile clients and expand your horizons. The Financial Services ("FS") Indirect Tax team sits within the Indirect Tax group and focuses on the key industries of Banking & Capital Markets, Investment Management, Insurance and Fintech. Team members have deep cross-FS industry knowledge and a wealth of experience in providing tailored and practical advice to clients on the application of VAT and IPT rules in relation to complex transactions and arrangements. Keeping abreast of all relevant Indirect Tax issues and developments that clients are most concerned with, the team also works closely with industry bodies as well as frequently dealing with HM Treasury and HM Revenue & Customs, acting on behalf of clients and in the course of consultations. Consistent with its clients' operations, the work is often global in nature and provides the chance to broaden knowledge and interact with the firms global network regularly. Members will expect to work with all other people in the team, often reporting direct to Partners. Connect to your opportunity Working in the FS team will present any new member with the opportunity to become involved in challenging and interesting work, where innovation is welcomed and team spirit is vibrant and sociable. Your skill set will be enhanced as you work across this diverse team on projects ranging from global restructurings to tax model transformations or from dispute resolution/litigation to VAT process automations. As you are given the autonomy to establish your own contacts within a client and reach your own solutions your independence will be accelerated. It is up to you to take this independence and build your own network. Whilst autonomy is encouraged the team network will always be available when you need support and advice. You will have responsibility for: Assisting with deepening relationships with target accounts, contributing to winning new work Leading existing client engagements, regularly reporting direct to a partner Assisting with developing less experienced staff with hands on advice and support Input into development of new market opportunities locally, nationally and internationally with an opportunity to lead the market development of the new ideas Contributing to enhancement of relationships with all targets and clients Working closely with colleagues in other parts of the firm Having a broader perspective of potential issues encountered when managing diverse teams and the strategies to overcome them; having a clear understanding of the firm's commitment to creating a more inclusive culture. Connect to your skills and professional experience Your professional experience: Prior Financial Services VAT experience gained within industry, professional services or HMRC Excellent client facing, relationship building and business development skills, coupled with commercial awareness The ability to be proactive, identify opportunities and take early responsibility As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
May 16, 2024
Full time
The Indirect Tax Team has grown rapidly over the last 5 years and to continue that growth needs high calibre additional resource at Manager level. Our team is regarded within the firm as one of the leading and most successful service lines, with a reputation for being proactive, entrepreneurial, successful and fun to work with. They reward their employees on merit and not time served. Working for this firm will present you with the opportunity to get involved with high profile clients and expand your horizons. The Financial Services ("FS") Indirect Tax team sits within the Indirect Tax group and focuses on the key industries of Banking & Capital Markets, Investment Management, Insurance and Fintech. Team members have deep cross-FS industry knowledge and a wealth of experience in providing tailored and practical advice to clients on the application of VAT and IPT rules in relation to complex transactions and arrangements. Keeping abreast of all relevant Indirect Tax issues and developments that clients are most concerned with, the team also works closely with industry bodies as well as frequently dealing with HM Treasury and HM Revenue & Customs, acting on behalf of clients and in the course of consultations. Consistent with its clients' operations, the work is often global in nature and provides the chance to broaden knowledge and interact with the firms global network regularly. Members will expect to work with all other people in the team, often reporting direct to Partners. Connect to your opportunity Working in the FS team will present any new member with the opportunity to become involved in challenging and interesting work, where innovation is welcomed and team spirit is vibrant and sociable. Your skill set will be enhanced as you work across this diverse team on projects ranging from global restructurings to tax model transformations or from dispute resolution/litigation to VAT process automations. As you are given the autonomy to establish your own contacts within a client and reach your own solutions your independence will be accelerated. It is up to you to take this independence and build your own network. Whilst autonomy is encouraged the team network will always be available when you need support and advice. You will have responsibility for: Assisting with deepening relationships with target accounts, contributing to winning new work Leading existing client engagements, regularly reporting direct to a partner Assisting with developing less experienced staff with hands on advice and support Input into development of new market opportunities locally, nationally and internationally with an opportunity to lead the market development of the new ideas Contributing to enhancement of relationships with all targets and clients Working closely with colleagues in other parts of the firm Having a broader perspective of potential issues encountered when managing diverse teams and the strategies to overcome them; having a clear understanding of the firm's commitment to creating a more inclusive culture. Connect to your skills and professional experience Your professional experience: Prior Financial Services VAT experience gained within industry, professional services or HMRC Excellent client facing, relationship building and business development skills, coupled with commercial awareness The ability to be proactive, identify opportunities and take early responsibility As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
Service Advisor - Salford Salary - Up to 32,000 Basic + Bonus Days - Monday - Friday, 8am - 5:30pm, Saturdays on a rota Ref - OC17530 We have a new job vacancy available for Service Advisor in Salford. This role suits a Service Advisor, who is looking for a long-term career filled with progression opportunities and fantastic earning potential. My client is one of the leading main dealerships in the area with a family like community. If you're a Service Advisor currently on the lookout, then apply now! Service Advisor Benefits: Excellent Bonus opportunities Career progression and development opportunities Employee Discounts Company Pension Service Advisor Role: Meet and greet customers bringing their vehicles to the car dealership for scheduled & non-scheduled servicing and repairs. Booking customer vehicles into the workshop and keeping them up to date on the progress. Support the after-sales function and various staff members in different departments Upselling any additional products to new and existing customers. Service Advisor Requirements: Full UK driving license Octane Recruitment Consultant - Al-amin Abiru INDAS Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries. We are recruiting across the UK for Service, Aftersales and Parts - Service Advisor, Warranty Advisor, Warranty Administrator, Aftersales Advisor, Service Team Manager, Senior Service Advisor, Service Manager, Aftersales Manager, Parts Advisor, Parts Administrator, Parts Supervisor, Parts Managers Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments. Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.
May 16, 2024
Full time
Service Advisor - Salford Salary - Up to 32,000 Basic + Bonus Days - Monday - Friday, 8am - 5:30pm, Saturdays on a rota Ref - OC17530 We have a new job vacancy available for Service Advisor in Salford. This role suits a Service Advisor, who is looking for a long-term career filled with progression opportunities and fantastic earning potential. My client is one of the leading main dealerships in the area with a family like community. If you're a Service Advisor currently on the lookout, then apply now! Service Advisor Benefits: Excellent Bonus opportunities Career progression and development opportunities Employee Discounts Company Pension Service Advisor Role: Meet and greet customers bringing their vehicles to the car dealership for scheduled & non-scheduled servicing and repairs. Booking customer vehicles into the workshop and keeping them up to date on the progress. Support the after-sales function and various staff members in different departments Upselling any additional products to new and existing customers. Service Advisor Requirements: Full UK driving license Octane Recruitment Consultant - Al-amin Abiru INDAS Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries. We are recruiting across the UK for Service, Aftersales and Parts - Service Advisor, Warranty Advisor, Warranty Administrator, Aftersales Advisor, Service Team Manager, Senior Service Advisor, Service Manager, Aftersales Manager, Parts Advisor, Parts Administrator, Parts Supervisor, Parts Managers Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments. Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.
An exciting and rare opportunity has arisen for a dedicated and progressive working herd manager for an exceptional 500 cow robot unit close to Ashbourne, Derbyshire. The farm enjoys excellent facilities including 8x Lely robots, excellent handling facilities and many automated features with a high degree of mechanisation all within a well laid out farm footprint. The AYR calved herd is cubicle housed on mattresses and sawdust in modern bright airy sheds, is fed a TMR ration with low yielding cows able to graze during the day throughout spring and summer with use of automatic gates on the robots. Working alongside the farm owners and heading up the team you will undertake the day-to-day management of the herd and the staff. You will ensure the farms performance is further enhanced through proactive management of the cows and the staff. You will work closely with the vets, nutritionists, and advisors, leading by example and undertaking your role with a hands-on approach. Fertility, foot health, herd health and vaccinations will be under your remit alongside daily record keeping and staffing rotas. The successful candidate will have experience in a similar role, a proven track record of performance and will be an excellent communicator, keen to develop and motivate the team through their approach and by example. In return for your efforts, we offer a highly competitive salary with bonus schemes, regular time off and a 4-bedroom family house, on farm, and close to local amenities, with excellent transport links to all parts of the country and on the edge of the Peak District National park. For an informal discussion please contact Ian Lindsay on . No overseas applicants without a work visa For a full list of our current vacancies please visit our website at
May 16, 2024
Full time
An exciting and rare opportunity has arisen for a dedicated and progressive working herd manager for an exceptional 500 cow robot unit close to Ashbourne, Derbyshire. The farm enjoys excellent facilities including 8x Lely robots, excellent handling facilities and many automated features with a high degree of mechanisation all within a well laid out farm footprint. The AYR calved herd is cubicle housed on mattresses and sawdust in modern bright airy sheds, is fed a TMR ration with low yielding cows able to graze during the day throughout spring and summer with use of automatic gates on the robots. Working alongside the farm owners and heading up the team you will undertake the day-to-day management of the herd and the staff. You will ensure the farms performance is further enhanced through proactive management of the cows and the staff. You will work closely with the vets, nutritionists, and advisors, leading by example and undertaking your role with a hands-on approach. Fertility, foot health, herd health and vaccinations will be under your remit alongside daily record keeping and staffing rotas. The successful candidate will have experience in a similar role, a proven track record of performance and will be an excellent communicator, keen to develop and motivate the team through their approach and by example. In return for your efforts, we offer a highly competitive salary with bonus schemes, regular time off and a 4-bedroom family house, on farm, and close to local amenities, with excellent transport links to all parts of the country and on the edge of the Peak District National park. For an informal discussion please contact Ian Lindsay on . No overseas applicants without a work visa For a full list of our current vacancies please visit our website at
The UK is Pearson's second largest market, comprising interesting and complex businesses across each of our divisions, together with significant central corporate functions and group financing activity. This role has direct responsibility for managing Pearson's UK corporate tax compliance process and associated matters and you will be responsible for delivering the full annual cycle - from year-end tax provisions to statutory accounts provisions and tax computations. A detailed understanding of our UK activities will be required in order to provide tax related business support to commercial/finance teams, and to ensure readiness for pending UK Transfer Pricing documentation requirements. You will also interact with Person's broader tax strategy agenda, including identifying ETR and Cash Tax risks / opportunities and providing input to VP UK & International Tax, Head of US Tax & Tax Strategy and Head of Group Reporting & Operational Transfer Pricing agendas. Key responsibilities Delivering the annual UK year-end tax reporting process, working with local finance teams, Group reporting team, internal and external auditors as required. Including: Calculation of all corporate tax provisions (and prior year adjustments) Ensuring compliance with all SOX controls Ensuring accurate posting of tax journals (including group relief journals) Consideration of uncertain tax positions Delivering the annual UK Statutory tax reporting process in partnership with local finance teams, with ultimate sign off of tax numbers and disclosure notes Responsible for the timely filing of all UK corporation tax returns and related filings (via a Big 4 outsource), including management of associated RDEC claims. Provide day to day tax support and advice to Pearson's businesses, and support financial controllers in all tax matters - including new business initiatives, supply chain and contracting models etc. Performing technical assessment of new UK tax laws & regulations and monitor the position on an ongoing basis. Future involvement in Pillar 2 compliance obligations as they relate to the UK Completing detailed and accurate UK cash tax forecasting and manage required payments with HMRC. Contributing to group ETR forecasting process. Readiness assessment for incoming UK TP documentation requirements, recommendation, and delivery of proposed solution. Partnership with Group Treasury team to ensure tax efficient management of intragroup financing arrangements, including derivatives and foreign exchange considerations. Leveraging UK knowledge and advisor network to provide tax technical support and guidance to wider tax team in support of group projects & global initiatives. Acting as key contact for HMRC with responsibility for managing UK corporate tax audits, SAO process, Business Risk Review activity and general correspondence Proactively identifying and responding to UK tax risks and opportunities. Support on global tax strategy projects as required. Essential Qualifications and Skills We are looking for someone with strong UK tax technical skills, a desire for accountability and autonomy, and an enthusiasm for optimizing processes and driving an agenda of continuous improvement. You will also demonstrate commercial awareness, and an interest in learning about Pearson's UK businesses in order to best support from a tax perspective. In addition you will require: University degree and relevant professional qualification (accounting, tax or legal). Demonstrable tax experience gained in an in-house tax role and/or experience at Tax Manager level or above in Practice. Experience delivering (or making a significant contribution to the delivery of) the UK compliance cycle for a group of entities. Proficient in tax accounting. Strong Microsoft Excel skills, including high degree of confidence using tools used to interrogate accounting systems (Pearson use Smartview). Experience working with ERP systems preferred (Pearson use Oracle). Ability to build strong relationships with management and the wider business. Ability to interact with all levels and parts of an organisation including Treasury, Legal, Finance and Business, and to manage advisers. A proactive, enthusiastic, team oriented individual with excellent verbal and written communication skills. Good project management experience and expertise. Location Based anywhere in the UK. Role may be remote, with occasional travel to Pearson offices. Group Tax are based throughout the UK and US, with particular presence at our Corporate Head office in London (including Head of Tax) and Belfast. We know you'll do great work, so we give a lot back with some of the best benefits in the business. We understand that one size doesn't fit all, so our workplace programs meet the different needs of our diverse teams and their families too. There is a range of options, too many to list here, but when you join our Pearson family you can look forward to: Starting holiday of 25 days plus UK public holidays and you'll earn 1 additional day's holiday per year you work with us; A generous pension scheme where we match and double what you contribute; Maternity, paternity, and family care leave as well as flexible work policies; Stock/share purchase options; Healthcare and dental plans, and an employee well-being assistance program for you and your family to help balance work, family, and personal life; Cycle to Work Scheme, gym membership concessions in selected office locations, along with retail and leisure discounts. What to expect from Pearson Did you know Pearson is one of the 10 most innovative education companies of 2022? At Pearson, we add life to a lifetime of learning so everyone can realize the life they imagine. We do this by creating vibrant and enriching learning experiences designed for real-life impact. We are on a journey to be 100 percent digital to meet the changing needs of the global population by developing a new strategy with ambitious targets. To deliver on our strategic vision, we have five business divisions that are the foundation for the long-term growth of the company: Assessment & Qualifications, Virtual Learning, English Language Learning, Workforce Skills and Higher Education. Alongside these, we have our corporate divisions: Digital & Technology, Finance, Global Corporate Marketing & Communications, Human Resources, Legal, Strategy and Direct to Consumer. Learn more at We are Pearson. We value the power of an inclusive culture and also a strong sense of belonging. We promote a culture where differences are embraced, opportunities are accessible, consideration and respect are the norm and all individuals are supported in reaching their full potential. Through our talent, we believe that diversity, equity and inclusion make us a more innovative and vibrant place to work. People are at the center, and we are committed to building a workplace where talent can learn, grow and thrive. Pearson is an Affirmative Action and Equal Opportunity Employer and a member of E-Verify. We want a team that represents a variety of backgrounds, perspectives and skills. The more inclusive we are, the better our work will be. All employment decisions are based on qualifications, merit and business need.All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We strive for a workforce that reflects the diversity of our communities. If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing . Note that the information you provide will stay confidential and will be stored securely. It will not be seen by those involved in making decisions as part of the recruitment process.
May 16, 2024
Full time
The UK is Pearson's second largest market, comprising interesting and complex businesses across each of our divisions, together with significant central corporate functions and group financing activity. This role has direct responsibility for managing Pearson's UK corporate tax compliance process and associated matters and you will be responsible for delivering the full annual cycle - from year-end tax provisions to statutory accounts provisions and tax computations. A detailed understanding of our UK activities will be required in order to provide tax related business support to commercial/finance teams, and to ensure readiness for pending UK Transfer Pricing documentation requirements. You will also interact with Person's broader tax strategy agenda, including identifying ETR and Cash Tax risks / opportunities and providing input to VP UK & International Tax, Head of US Tax & Tax Strategy and Head of Group Reporting & Operational Transfer Pricing agendas. Key responsibilities Delivering the annual UK year-end tax reporting process, working with local finance teams, Group reporting team, internal and external auditors as required. Including: Calculation of all corporate tax provisions (and prior year adjustments) Ensuring compliance with all SOX controls Ensuring accurate posting of tax journals (including group relief journals) Consideration of uncertain tax positions Delivering the annual UK Statutory tax reporting process in partnership with local finance teams, with ultimate sign off of tax numbers and disclosure notes Responsible for the timely filing of all UK corporation tax returns and related filings (via a Big 4 outsource), including management of associated RDEC claims. Provide day to day tax support and advice to Pearson's businesses, and support financial controllers in all tax matters - including new business initiatives, supply chain and contracting models etc. Performing technical assessment of new UK tax laws & regulations and monitor the position on an ongoing basis. Future involvement in Pillar 2 compliance obligations as they relate to the UK Completing detailed and accurate UK cash tax forecasting and manage required payments with HMRC. Contributing to group ETR forecasting process. Readiness assessment for incoming UK TP documentation requirements, recommendation, and delivery of proposed solution. Partnership with Group Treasury team to ensure tax efficient management of intragroup financing arrangements, including derivatives and foreign exchange considerations. Leveraging UK knowledge and advisor network to provide tax technical support and guidance to wider tax team in support of group projects & global initiatives. Acting as key contact for HMRC with responsibility for managing UK corporate tax audits, SAO process, Business Risk Review activity and general correspondence Proactively identifying and responding to UK tax risks and opportunities. Support on global tax strategy projects as required. Essential Qualifications and Skills We are looking for someone with strong UK tax technical skills, a desire for accountability and autonomy, and an enthusiasm for optimizing processes and driving an agenda of continuous improvement. You will also demonstrate commercial awareness, and an interest in learning about Pearson's UK businesses in order to best support from a tax perspective. In addition you will require: University degree and relevant professional qualification (accounting, tax or legal). Demonstrable tax experience gained in an in-house tax role and/or experience at Tax Manager level or above in Practice. Experience delivering (or making a significant contribution to the delivery of) the UK compliance cycle for a group of entities. Proficient in tax accounting. Strong Microsoft Excel skills, including high degree of confidence using tools used to interrogate accounting systems (Pearson use Smartview). Experience working with ERP systems preferred (Pearson use Oracle). Ability to build strong relationships with management and the wider business. Ability to interact with all levels and parts of an organisation including Treasury, Legal, Finance and Business, and to manage advisers. A proactive, enthusiastic, team oriented individual with excellent verbal and written communication skills. Good project management experience and expertise. Location Based anywhere in the UK. Role may be remote, with occasional travel to Pearson offices. Group Tax are based throughout the UK and US, with particular presence at our Corporate Head office in London (including Head of Tax) and Belfast. We know you'll do great work, so we give a lot back with some of the best benefits in the business. We understand that one size doesn't fit all, so our workplace programs meet the different needs of our diverse teams and their families too. There is a range of options, too many to list here, but when you join our Pearson family you can look forward to: Starting holiday of 25 days plus UK public holidays and you'll earn 1 additional day's holiday per year you work with us; A generous pension scheme where we match and double what you contribute; Maternity, paternity, and family care leave as well as flexible work policies; Stock/share purchase options; Healthcare and dental plans, and an employee well-being assistance program for you and your family to help balance work, family, and personal life; Cycle to Work Scheme, gym membership concessions in selected office locations, along with retail and leisure discounts. What to expect from Pearson Did you know Pearson is one of the 10 most innovative education companies of 2022? At Pearson, we add life to a lifetime of learning so everyone can realize the life they imagine. We do this by creating vibrant and enriching learning experiences designed for real-life impact. We are on a journey to be 100 percent digital to meet the changing needs of the global population by developing a new strategy with ambitious targets. To deliver on our strategic vision, we have five business divisions that are the foundation for the long-term growth of the company: Assessment & Qualifications, Virtual Learning, English Language Learning, Workforce Skills and Higher Education. Alongside these, we have our corporate divisions: Digital & Technology, Finance, Global Corporate Marketing & Communications, Human Resources, Legal, Strategy and Direct to Consumer. Learn more at We are Pearson. We value the power of an inclusive culture and also a strong sense of belonging. We promote a culture where differences are embraced, opportunities are accessible, consideration and respect are the norm and all individuals are supported in reaching their full potential. Through our talent, we believe that diversity, equity and inclusion make us a more innovative and vibrant place to work. People are at the center, and we are committed to building a workplace where talent can learn, grow and thrive. Pearson is an Affirmative Action and Equal Opportunity Employer and a member of E-Verify. We want a team that represents a variety of backgrounds, perspectives and skills. The more inclusive we are, the better our work will be. All employment decisions are based on qualifications, merit and business need.All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We strive for a workforce that reflects the diversity of our communities. If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing . Note that the information you provide will stay confidential and will be stored securely. It will not be seen by those involved in making decisions as part of the recruitment process.
Parts Sales Adviser - Do you have experience in working within an automotive parts department? Do you have a confident telephone manner and excellent communication skills? If so, Spider is advertising on behalf of a leading supplier of power steering, hydraulic and precision engineered products who are looking for a Parts Sales Adviser to join their team based inNorth Walsham, Norfolk. . click apply for full job details
May 16, 2024
Full time
Parts Sales Adviser - Do you have experience in working within an automotive parts department? Do you have a confident telephone manner and excellent communication skills? If so, Spider is advertising on behalf of a leading supplier of power steering, hydraulic and precision engineered products who are looking for a Parts Sales Adviser to join their team based inNorth Walsham, Norfolk. . click apply for full job details
Vacancy - Service Advisor An exciting opportunity has arisen for a Service Advisor to join one of the best employers in the motor industry at their main franchised car dealership. The Job: - To handle customer requirements for service and vehicle repairs in an efficient and courteous manner to ensure a high standard of customer satisfaction. - To ensure customer requirements are fully understood and communicated in an effective manner to other members of the department. - To record vehicle details and service histories accurately and effectively operate a customer follow-up system. - Planning the optimum utilisation of workshop capacity in co-operation with the Service Manager and Workshop Controller. Objectives/Customer satisfaction: - To ensure the departments presentation is maintained to the highest standard in line with company / manufacturers policies. - To ensure the highest degree of efficiency and understanding of customer requirements and to deal with any customer complaints courteously, promptly and sympathetically. - To provide customer estimates according to company policy on schedules, times and pricing. - Where necessary, invite the customer to talk about a vehicles problem directly with the technician, therefore aiding first time fix and improving customer satisfaction. - Wherever necessary, instigate road tests with technician, ensure the customer is informed on the progress of their vehicle whenever appropriate and advise the customer of all work carried out Cost control: - To ensure account customers have sufficient credit to enable all work advised to be carried out as agreed. - Present invoices for payment to the customer providing an explanation of charges where required and making sure that the correct methods of payment are used. - Complete repair orders and inform customers of additional repairs needed including prices and delivery dates. Obtain written confirmation before ordering major units and obtain suitable deposits. - To ensure all cash sales are charged and money collected on completion of work. Record maintenance: - Maintenance and analysis of customer files and their use for customer care, and contact with inactive customers. - To document all warranty and goodwill work as per the manufacturer's requirements and retailer policy. Also ensure that all repair orders are correctly completed and customers claims are - processed fairly and in a timely manner to deliver outstanding customer satisfaction at all times. - Maintenance of customer information on the retailer DMS. General: - Maintain a safe and healthy working environment; ensuring adhere with Health and Safety requirements; - To ensure all company and customer data is dealt with in line with the General Data Protection Regulations 2018; - To ensure that confidentiality is maintained; - To follow all Simpsons (Preston) Ltd policies and procedures as per the employee handbook; - To champion the Culture and Values of Simpsons Skoda at all times; - Any other duties commensurate with the position Staff: - To ensure that the Service Department customer area is sufficiently staffed at all times thereby ensuring a pleasant reception for the customer. Administration: - To ensure that all customer requests for servicing and repair are detailed on the job card and that customer's sign the relevant section on the job card. - To ensure the customer is advised of the type, range and cost of the repair order, and to follow up any incomplete work or future requirements the vehicle may have for repair or service. - Agree method of payment before work commences and obtain repair order customer signature. - Ensure payment for repairs and service to vehicles is collected as per company policy. - To ensure correct procedures are adopted for verification of payment by cheque, credit card or charge card. - Ensure all warranty work has been identified, explained and signed for by the customer. - Load the workshop accurately using the agreed service loading system. - To accurately maintain document control systems. - To ensure customers are made aware of vehicle defects and that they sign a declaration prior to taking the vehicle away without repair. - To constantly review all areas of responsibility, and discuss with the Service Manager any ideas that may be had for improvement or change. - Responsible for recall campaigns. Ensure all affected vehicles are identified by recall and communicated to all Service and Sales staff. Carry out checks with Workshop Controller / Service - Manager on all vehicles in for service and repairs for any outstanding recalls. Liaise with Parts Manager in ensuring all parts are available for recall action, update recall manual and advise and assist workshop staff as required on safety actions. - To ensure all additional work is authorised and accurately recorded. - Presentation of the capabilities of the department to the customer as a contribution towards the reputation of the dealership and services offered. Basic - 25,200 OTE - 32,500 Hours of Work: Monday - Friday 8.30am - 5.30pm Saturdays - 8.30am - 12.30pm (1 in 3) If this sounds like you we would love to hear from you, please apply with an up to date CV and we will be in touch to discuss your application further. Who are you applying to? The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999.
May 16, 2024
Full time
Vacancy - Service Advisor An exciting opportunity has arisen for a Service Advisor to join one of the best employers in the motor industry at their main franchised car dealership. The Job: - To handle customer requirements for service and vehicle repairs in an efficient and courteous manner to ensure a high standard of customer satisfaction. - To ensure customer requirements are fully understood and communicated in an effective manner to other members of the department. - To record vehicle details and service histories accurately and effectively operate a customer follow-up system. - Planning the optimum utilisation of workshop capacity in co-operation with the Service Manager and Workshop Controller. Objectives/Customer satisfaction: - To ensure the departments presentation is maintained to the highest standard in line with company / manufacturers policies. - To ensure the highest degree of efficiency and understanding of customer requirements and to deal with any customer complaints courteously, promptly and sympathetically. - To provide customer estimates according to company policy on schedules, times and pricing. - Where necessary, invite the customer to talk about a vehicles problem directly with the technician, therefore aiding first time fix and improving customer satisfaction. - Wherever necessary, instigate road tests with technician, ensure the customer is informed on the progress of their vehicle whenever appropriate and advise the customer of all work carried out Cost control: - To ensure account customers have sufficient credit to enable all work advised to be carried out as agreed. - Present invoices for payment to the customer providing an explanation of charges where required and making sure that the correct methods of payment are used. - Complete repair orders and inform customers of additional repairs needed including prices and delivery dates. Obtain written confirmation before ordering major units and obtain suitable deposits. - To ensure all cash sales are charged and money collected on completion of work. Record maintenance: - Maintenance and analysis of customer files and their use for customer care, and contact with inactive customers. - To document all warranty and goodwill work as per the manufacturer's requirements and retailer policy. Also ensure that all repair orders are correctly completed and customers claims are - processed fairly and in a timely manner to deliver outstanding customer satisfaction at all times. - Maintenance of customer information on the retailer DMS. General: - Maintain a safe and healthy working environment; ensuring adhere with Health and Safety requirements; - To ensure all company and customer data is dealt with in line with the General Data Protection Regulations 2018; - To ensure that confidentiality is maintained; - To follow all Simpsons (Preston) Ltd policies and procedures as per the employee handbook; - To champion the Culture and Values of Simpsons Skoda at all times; - Any other duties commensurate with the position Staff: - To ensure that the Service Department customer area is sufficiently staffed at all times thereby ensuring a pleasant reception for the customer. Administration: - To ensure that all customer requests for servicing and repair are detailed on the job card and that customer's sign the relevant section on the job card. - To ensure the customer is advised of the type, range and cost of the repair order, and to follow up any incomplete work or future requirements the vehicle may have for repair or service. - Agree method of payment before work commences and obtain repair order customer signature. - Ensure payment for repairs and service to vehicles is collected as per company policy. - To ensure correct procedures are adopted for verification of payment by cheque, credit card or charge card. - Ensure all warranty work has been identified, explained and signed for by the customer. - Load the workshop accurately using the agreed service loading system. - To accurately maintain document control systems. - To ensure customers are made aware of vehicle defects and that they sign a declaration prior to taking the vehicle away without repair. - To constantly review all areas of responsibility, and discuss with the Service Manager any ideas that may be had for improvement or change. - Responsible for recall campaigns. Ensure all affected vehicles are identified by recall and communicated to all Service and Sales staff. Carry out checks with Workshop Controller / Service - Manager on all vehicles in for service and repairs for any outstanding recalls. Liaise with Parts Manager in ensuring all parts are available for recall action, update recall manual and advise and assist workshop staff as required on safety actions. - To ensure all additional work is authorised and accurately recorded. - Presentation of the capabilities of the department to the customer as a contribution towards the reputation of the dealership and services offered. Basic - 25,200 OTE - 32,500 Hours of Work: Monday - Friday 8.30am - 5.30pm Saturdays - 8.30am - 12.30pm (1 in 3) If this sounds like you we would love to hear from you, please apply with an up to date CV and we will be in touch to discuss your application further. Who are you applying to? The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999.
Customer Service Advisor Nottingham City Centre Outskirts (near London Road) with free parking c. £22,500 Our client is a well established, reputable local business looking to recruit 2 Customer Service Advisors to join a busy and friendly team. Full time role based in lovely offices with free parking on the outskirts of Nottingham City Centre. Responsibilities will include: Communicating with customers via phone, email and web chat Providing sales and technical support in a busy and buzzy environment Taking calls from customers with queries about spare parts - checking availability and costs Interacting with both external and internal customers in a timely and effective way in order to provide exceptional customer service Updating internal systems The ideal candidate will have: Experience working in a busy customer service environment Excellent telephone and communication skills High degree of accuracy and attention to detail Good IT skills, including Microsoft packages and email The ability to easily absorb technical and product information Be adaptable and be able to take the initiative Really great opportunity for a friendly and personable individual to join a busy team in a well known organisation. Comprehensive training provided and we are ideally looking for people to start asap. Apply now!
May 15, 2024
Full time
Customer Service Advisor Nottingham City Centre Outskirts (near London Road) with free parking c. £22,500 Our client is a well established, reputable local business looking to recruit 2 Customer Service Advisors to join a busy and friendly team. Full time role based in lovely offices with free parking on the outskirts of Nottingham City Centre. Responsibilities will include: Communicating with customers via phone, email and web chat Providing sales and technical support in a busy and buzzy environment Taking calls from customers with queries about spare parts - checking availability and costs Interacting with both external and internal customers in a timely and effective way in order to provide exceptional customer service Updating internal systems The ideal candidate will have: Experience working in a busy customer service environment Excellent telephone and communication skills High degree of accuracy and attention to detail Good IT skills, including Microsoft packages and email The ability to easily absorb technical and product information Be adaptable and be able to take the initiative Really great opportunity for a friendly and personable individual to join a busy team in a well known organisation. Comprehensive training provided and we are ideally looking for people to start asap. Apply now!
Senior Account Director, Partnerships page is loaded Senior Account Director, Partnerships Apply locations London - City Road time type Full time posted on Posted 26 Days Ago job requisition id JR20918 Who We Are: 160over90 is a full-service cultural marketing agency. An integrated part of the Endeavor network, which includes entertainment agency WME and sports, fashion and events leader IMG, 160over90's cultural insight, access and influence helps brands stay connected to what their consumers care about most. With offices in seven countries around the world, 160over90's expertise spans experiential, creative, public relations, digital, social, impact, influence, higher education and more.Endeavor is a global sports and entertainment company, home to many of the world's most dynamic and engaging storytellers, brands, live events, and experiences. The Endeavor network specializes in talent representation through entertainment agency WME; sports operations and advisory, event management, media production and distribution, and brand licensing through IMG; live event experiences and hospitality through On Location; full-service marketing through global cultural marketing agency 160over90; and sports data and technology through IMG ARENA and OpenBet. Endeavor is also the majority owner of TKO Group Holdings (NYSE: TKO), a premium sports and entertainment company comprising UFC and WWE. Who You Are The Senior Account Director will play a critical role in a 160/90 team working for a major international brand on their Global Partnerships portfolio . You will be working with an international business operating in multiple markets who has interests across Football, F1, NFL and a number of other regionally focussed properties. The SAD will form part of the Partnerships team in EMEA, work collaboratively within an integrated client team including Creative, Strategy and PR & Comms that spans 160over90's London and US offices . T he Senior Account Director will be responsible for ensuring that clients continually receive superior service, thinking and quality from our company and that strategy, planning, programs, tactics, budgets, schedules, creative, documentation and account profitability stay on track. The Senior Account Director will be a capable manager with team building skills and mentoring abilities. The Senior Account Director bears responsibility for the assigned account's growth , profitability and the development of the account team. The ideal candidate must have extensive experiential marketing experience, internal team management experience, client service communication and be able to prioritize workload s . Our desired candidate is a trusted and highly collaborative thought leader that can work cross-functionally in a large network organization with a variety of people and work styles. This position reports to Vice President, Client Service. Responsibilities Include But Not Limited To Account Direction Build and strengthen executive level client relationships through leadership, relationship building and strategic program development Manage activity within client teams Strategic ability to conceive, develop and implement programs that build client brand and provide a foundation to drive client business growth Deliver measurable results to the client and provide post-event reporting and ROI analysis Manage internal and external staff on execution and delivery of programs Ensure financial management of the account meets agency standards Ensure your team's project briefs are received from clients that clearly deliver timing, expectations and budgets Provide ongoing performance feedback and empower team members in their job responsibilities, including opportunities for training and development needs Position yourself as a leader within the team and company to help lead growth and development of organization Business engagement Develop appropriate communication to client s , project managers or other pertinent individuals on as needed basis Expand assigned business through identification of emerging opportunities and securing of incremental revenue and/or acquisition of new business Responsible for developing and managing scopes of work with clients Lead development of client proposal s /deck presentations Apply best practices and learnings from previous projects to elevate performance level Create accountability practices within company Consistently provide added-value ideas across clients and programs, empower ing your team to do the same Ensure the group follows company processes, but also allow for refinement depending on business needs Finance Management Manage revenue and forecast projections across assigned clients and empower team members to learn the process Manage resources to ensure project efficiencies, appropriate staff allocation and client profitability Work with Leadership for overall staffing/resource allocation Manage client billing and financial status reports to Sr Leadership Strategic Thought Leadership Work with VP to guide upfront planning process across assigned clients Partner with strategic planning and creative teams across all work Work with Leadership to develop measurement criteria for all projects, holding appropriate team accountable for results And All Along the Way Always conduct oneself in a professional manner, focused on the success of the team and agency As a manager and rising agency leader, a clear and consistent management style will ultimately help your team across all levels Maintain control and steer all conversations toward successful resolution of issues Work with VP and counterparts to help mentor team members cross-functionally, as you have visibility to the wider agency group You Will Have The Following Strengths Extensive marketing, client service, team management and agency experience Bachelor's degree in marketing and/or equivalent experience in related-field Motivational leadership, inspiring team to deliver top performance against assigned business Excellent interpersonal skills - experience in client management is a necessity Ability to develop and sustain strong working relationships with multiple national and local clients Proficiency in project management and proven track record of delivering projects on time and within budget Proven experience and ability to effectively present marketing campaign concepts and ideas to an audience Strong planning and organizational skills to effectively manage numerous programs and resources simultaneously Sound decision-making and problem-solving skills based in agency, client and industry knowledge A thoroughly developed knowledge of our industry, products and services, as well as those of our competitors and clients Experience working with large consumer brands Willing and able to work nonstandard work hours, weekends and travel as required Must have professional appearance and persona with a strong work ethic and a positive, can-do attitude Microsoft Office proficient (Word, Excel, PowerPoint, Outlook , Teams ) Endeavor unites and brings people together in our love of sport, culture, and entertainment. Weunderstand this can only be accomplished when we lead with a lens of diversity,equity,andinclusionineverything we do. As a global companythatdrivesculture,westrive to reflect theworld'sdiversevoices.Endeavor is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief. About Us 160over90 is a full-service cultural marketing agency. An integrated part of the Endeavor network, which includes entertainment agency WME and sports, fashion and events leader IMG, 160over90's cultural insight, access and influence helps brands stay connected to what their consumers care about most. With offices in seven countries around the world, 160over90's expertise spans experiential, creative, public relations, digital, social, impact, influence, higher education and more. At 160over90, we invite you to be the most authentic version of yourself. No matter where you come from or what you look like, you can be your full self here. Our work reaches diverse communities around the globe. So, it's important to us that our team reflects the full spectrum of voices, values, and perspectives of the audiences we're looking to reach through our work. Just as we're obsessed with our clients, their businesses, and the work we do, we're even more obsessed with the team bringing it to life. Each day we are actively investing to ensure our people feel seen, heard, and appreciated. No matter where they are, who they are, and what they believe in, 160over90 is the throughline to infuse a culture rooted in acceptance and belonging.
May 15, 2024
Full time
Senior Account Director, Partnerships page is loaded Senior Account Director, Partnerships Apply locations London - City Road time type Full time posted on Posted 26 Days Ago job requisition id JR20918 Who We Are: 160over90 is a full-service cultural marketing agency. An integrated part of the Endeavor network, which includes entertainment agency WME and sports, fashion and events leader IMG, 160over90's cultural insight, access and influence helps brands stay connected to what their consumers care about most. With offices in seven countries around the world, 160over90's expertise spans experiential, creative, public relations, digital, social, impact, influence, higher education and more.Endeavor is a global sports and entertainment company, home to many of the world's most dynamic and engaging storytellers, brands, live events, and experiences. The Endeavor network specializes in talent representation through entertainment agency WME; sports operations and advisory, event management, media production and distribution, and brand licensing through IMG; live event experiences and hospitality through On Location; full-service marketing through global cultural marketing agency 160over90; and sports data and technology through IMG ARENA and OpenBet. Endeavor is also the majority owner of TKO Group Holdings (NYSE: TKO), a premium sports and entertainment company comprising UFC and WWE. Who You Are The Senior Account Director will play a critical role in a 160/90 team working for a major international brand on their Global Partnerships portfolio . You will be working with an international business operating in multiple markets who has interests across Football, F1, NFL and a number of other regionally focussed properties. The SAD will form part of the Partnerships team in EMEA, work collaboratively within an integrated client team including Creative, Strategy and PR & Comms that spans 160over90's London and US offices . T he Senior Account Director will be responsible for ensuring that clients continually receive superior service, thinking and quality from our company and that strategy, planning, programs, tactics, budgets, schedules, creative, documentation and account profitability stay on track. The Senior Account Director will be a capable manager with team building skills and mentoring abilities. The Senior Account Director bears responsibility for the assigned account's growth , profitability and the development of the account team. The ideal candidate must have extensive experiential marketing experience, internal team management experience, client service communication and be able to prioritize workload s . Our desired candidate is a trusted and highly collaborative thought leader that can work cross-functionally in a large network organization with a variety of people and work styles. This position reports to Vice President, Client Service. Responsibilities Include But Not Limited To Account Direction Build and strengthen executive level client relationships through leadership, relationship building and strategic program development Manage activity within client teams Strategic ability to conceive, develop and implement programs that build client brand and provide a foundation to drive client business growth Deliver measurable results to the client and provide post-event reporting and ROI analysis Manage internal and external staff on execution and delivery of programs Ensure financial management of the account meets agency standards Ensure your team's project briefs are received from clients that clearly deliver timing, expectations and budgets Provide ongoing performance feedback and empower team members in their job responsibilities, including opportunities for training and development needs Position yourself as a leader within the team and company to help lead growth and development of organization Business engagement Develop appropriate communication to client s , project managers or other pertinent individuals on as needed basis Expand assigned business through identification of emerging opportunities and securing of incremental revenue and/or acquisition of new business Responsible for developing and managing scopes of work with clients Lead development of client proposal s /deck presentations Apply best practices and learnings from previous projects to elevate performance level Create accountability practices within company Consistently provide added-value ideas across clients and programs, empower ing your team to do the same Ensure the group follows company processes, but also allow for refinement depending on business needs Finance Management Manage revenue and forecast projections across assigned clients and empower team members to learn the process Manage resources to ensure project efficiencies, appropriate staff allocation and client profitability Work with Leadership for overall staffing/resource allocation Manage client billing and financial status reports to Sr Leadership Strategic Thought Leadership Work with VP to guide upfront planning process across assigned clients Partner with strategic planning and creative teams across all work Work with Leadership to develop measurement criteria for all projects, holding appropriate team accountable for results And All Along the Way Always conduct oneself in a professional manner, focused on the success of the team and agency As a manager and rising agency leader, a clear and consistent management style will ultimately help your team across all levels Maintain control and steer all conversations toward successful resolution of issues Work with VP and counterparts to help mentor team members cross-functionally, as you have visibility to the wider agency group You Will Have The Following Strengths Extensive marketing, client service, team management and agency experience Bachelor's degree in marketing and/or equivalent experience in related-field Motivational leadership, inspiring team to deliver top performance against assigned business Excellent interpersonal skills - experience in client management is a necessity Ability to develop and sustain strong working relationships with multiple national and local clients Proficiency in project management and proven track record of delivering projects on time and within budget Proven experience and ability to effectively present marketing campaign concepts and ideas to an audience Strong planning and organizational skills to effectively manage numerous programs and resources simultaneously Sound decision-making and problem-solving skills based in agency, client and industry knowledge A thoroughly developed knowledge of our industry, products and services, as well as those of our competitors and clients Experience working with large consumer brands Willing and able to work nonstandard work hours, weekends and travel as required Must have professional appearance and persona with a strong work ethic and a positive, can-do attitude Microsoft Office proficient (Word, Excel, PowerPoint, Outlook , Teams ) Endeavor unites and brings people together in our love of sport, culture, and entertainment. Weunderstand this can only be accomplished when we lead with a lens of diversity,equity,andinclusionineverything we do. As a global companythatdrivesculture,westrive to reflect theworld'sdiversevoices.Endeavor is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief. About Us 160over90 is a full-service cultural marketing agency. An integrated part of the Endeavor network, which includes entertainment agency WME and sports, fashion and events leader IMG, 160over90's cultural insight, access and influence helps brands stay connected to what their consumers care about most. With offices in seven countries around the world, 160over90's expertise spans experiential, creative, public relations, digital, social, impact, influence, higher education and more. At 160over90, we invite you to be the most authentic version of yourself. No matter where you come from or what you look like, you can be your full self here. Our work reaches diverse communities around the globe. So, it's important to us that our team reflects the full spectrum of voices, values, and perspectives of the audiences we're looking to reach through our work. Just as we're obsessed with our clients, their businesses, and the work we do, we're even more obsessed with the team bringing it to life. Each day we are actively investing to ensure our people feel seen, heard, and appreciated. No matter where they are, who they are, and what they believe in, 160over90 is the throughline to infuse a culture rooted in acceptance and belonging.