Title: 2nd Line NOC Engineer Location: Ledbury, UK (Hybrid) Position Type: Full-Time Salary: 40,000 - 50,000 DOE About Us: We are working with a leading provider of innovative IT solutions and services, dedicated to delivering outstanding technical support to businesses across various sectors. We pride ourselves on our commitment to excellence and our collaborative, supportive work environment. We are now seeking a talented and motivated 2nd Line NOC Engineer to join our dynamic team in Ledbury. Job Description: As a 2nd Line NOC Engineer, you will play a crucial role in ensuring the stability, performance, and security of our clients' networks. You will be responsible for monitoring, troubleshooting, and maintaining network infrastructure, providing second-line support to resolve complex technical issues, and working closely with other team members to deliver exceptional service. Key Responsibilities: Monitor and maintain network infrastructure to ensure optimal performance. Troubleshoot and resolve 2nd line technical issues, escalating to 3rd line support when necessary. Conduct regular system and network health checks. Collaborate with the 1st line support team to provide efficient and effective resolutions. Perform network upgrades and maintenance activities as required. Document technical issues and resolutions accurately and comprehensively. Provide remote and on-site support to clients as needed. Assist in the development and implementation of network policies and procedures. Required Skills and Experience: Proven experience as a 2nd Line NOC Engineer or in a similar role. Strong knowledge of network and server infrastructure, including LAN/WAN, routers, switches, firewalls, and VPN. Proficiency in network monitoring tools and technologies. Excellent problem-solving skills with the ability to diagnose and resolve complex technical issues. Familiarity with various operating systems, including Windows, Linux, and MacOS. Understanding of cybersecurity principles and best practices. Strong communication skills, both written and verbal. Ability to work independently and as part of a team. Relevant certifications (e.g., CCNA, CompTIA Network+, etc.) are a plus. Benefits: Competitive salary with performance-based incentives. Hybrid working opportunities Comprehensive health and dental insurance plans. Professional development opportunities and support for certification. Generous holiday allowance and flexible working hours. A positive and collaborative work environment. Opportunities for career advancement within the company. How to Apply: If you are passionate about network operations and enjoy solving complex technical challenges, we would love to hear from you. Please send your CV and a cover letter outlining your relevant experience and why you are the perfect fit for this role to (url removed). In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
May 17, 2024
Full time
Title: 2nd Line NOC Engineer Location: Ledbury, UK (Hybrid) Position Type: Full-Time Salary: 40,000 - 50,000 DOE About Us: We are working with a leading provider of innovative IT solutions and services, dedicated to delivering outstanding technical support to businesses across various sectors. We pride ourselves on our commitment to excellence and our collaborative, supportive work environment. We are now seeking a talented and motivated 2nd Line NOC Engineer to join our dynamic team in Ledbury. Job Description: As a 2nd Line NOC Engineer, you will play a crucial role in ensuring the stability, performance, and security of our clients' networks. You will be responsible for monitoring, troubleshooting, and maintaining network infrastructure, providing second-line support to resolve complex technical issues, and working closely with other team members to deliver exceptional service. Key Responsibilities: Monitor and maintain network infrastructure to ensure optimal performance. Troubleshoot and resolve 2nd line technical issues, escalating to 3rd line support when necessary. Conduct regular system and network health checks. Collaborate with the 1st line support team to provide efficient and effective resolutions. Perform network upgrades and maintenance activities as required. Document technical issues and resolutions accurately and comprehensively. Provide remote and on-site support to clients as needed. Assist in the development and implementation of network policies and procedures. Required Skills and Experience: Proven experience as a 2nd Line NOC Engineer or in a similar role. Strong knowledge of network and server infrastructure, including LAN/WAN, routers, switches, firewalls, and VPN. Proficiency in network monitoring tools and technologies. Excellent problem-solving skills with the ability to diagnose and resolve complex technical issues. Familiarity with various operating systems, including Windows, Linux, and MacOS. Understanding of cybersecurity principles and best practices. Strong communication skills, both written and verbal. Ability to work independently and as part of a team. Relevant certifications (e.g., CCNA, CompTIA Network+, etc.) are a plus. Benefits: Competitive salary with performance-based incentives. Hybrid working opportunities Comprehensive health and dental insurance plans. Professional development opportunities and support for certification. Generous holiday allowance and flexible working hours. A positive and collaborative work environment. Opportunities for career advancement within the company. How to Apply: If you are passionate about network operations and enjoy solving complex technical challenges, we would love to hear from you. Please send your CV and a cover letter outlining your relevant experience and why you are the perfect fit for this role to (url removed). In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Role: 2nd Line NOC Engineer Location: Exeter Salary: 45,000 - 55,000 We are working with a leading provider of innovative IT solutions and services, seeking a talented and motivated 2nd Line NOC Engineer to join their rapidly growing team. As a 2nd Line NOC Engineer, you will play a crucial role in ensuring the stability, performance, and security of our clients' networks. You will be responsible for monitoring, troubleshooting, and maintaining network infrastructure, providing second-line support to resolve complex technical issues. Exclusive Benefits: Highly Competitive Annual Salary ( 45,000 - 55,000) Hybrid Working 30 Days Annual Leave Company Car Private Gym Membership Sick Pay Private Medical Care 10% Pension Contribution Key Requirements: 2nd /3rd Line NOC Experience 3+ Years ISP Experience Full UK Driving License & Car If you are interested in this role, please click APPLY NOW or email your CV directly to (url removed) for immediate consideration, I will be in touch ASAP. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
May 17, 2024
Full time
Role: 2nd Line NOC Engineer Location: Exeter Salary: 45,000 - 55,000 We are working with a leading provider of innovative IT solutions and services, seeking a talented and motivated 2nd Line NOC Engineer to join their rapidly growing team. As a 2nd Line NOC Engineer, you will play a crucial role in ensuring the stability, performance, and security of our clients' networks. You will be responsible for monitoring, troubleshooting, and maintaining network infrastructure, providing second-line support to resolve complex technical issues. Exclusive Benefits: Highly Competitive Annual Salary ( 45,000 - 55,000) Hybrid Working 30 Days Annual Leave Company Car Private Gym Membership Sick Pay Private Medical Care 10% Pension Contribution Key Requirements: 2nd /3rd Line NOC Experience 3+ Years ISP Experience Full UK Driving License & Car If you are interested in this role, please click APPLY NOW or email your CV directly to (url removed) for immediate consideration, I will be in touch ASAP. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Role: 2nd Line NOC Engineer Location: Exeter Salary: £45,000 - £55,000 We are working with a leading provider of innovative IT solutions and services, seeking a talented and motivated 2nd Line NOC Engineer to join their rapidly growing team. As a 2nd Line NOC Engineer, you will play a crucial role in ensuring the stability, performance, and security of our clients' networks. You will be responsible for monitoring, troubleshooting, and maintaining network infrastructure, providing second-line support to resolve complex technical issues. Exclusive Benefits: Highly Competitive Annual Salary (£45,000 - £55,000) Hybrid Working 30 Days Annual Leave Company Car Private Gym Membership Sick Pay Private Medical Care 10% Pension Contribution Key Requirements: 2nd /3rd Line NOC Experience 3+ Years ISP Experience Full UK Driving License & Car If you are interested in this role, please click APPLY NOW or email your CV directly to for immediate consideration, I will be in touch ASAP. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
May 16, 2024
Full time
Role: 2nd Line NOC Engineer Location: Exeter Salary: £45,000 - £55,000 We are working with a leading provider of innovative IT solutions and services, seeking a talented and motivated 2nd Line NOC Engineer to join their rapidly growing team. As a 2nd Line NOC Engineer, you will play a crucial role in ensuring the stability, performance, and security of our clients' networks. You will be responsible for monitoring, troubleshooting, and maintaining network infrastructure, providing second-line support to resolve complex technical issues. Exclusive Benefits: Highly Competitive Annual Salary (£45,000 - £55,000) Hybrid Working 30 Days Annual Leave Company Car Private Gym Membership Sick Pay Private Medical Care 10% Pension Contribution Key Requirements: 2nd /3rd Line NOC Experience 3+ Years ISP Experience Full UK Driving License & Car If you are interested in this role, please click APPLY NOW or email your CV directly to for immediate consideration, I will be in touch ASAP. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Infrastructure Engineer - Yorkshire (Hybrid Role) - £40-45K An exciting opportunity to join a busy Infrastructure Team working a range of infrastructure & security disciplines, delivering Business-as-Usual support to all of our IT Infrastructure. The Infrastructure team supports across the business, providing customer service to our practices, who employ more than 8500 colleagues. Support teams react quickly and positively to incoming incidents, determining whether issues can be resolved internally, or need escalation - which you will then own, as the recipient of more technical queries. What the role involves Owning escalations as the subject matter expert for BAU tickets escalated from 1st/2nd line teams. Resolving complex tickets across all hardware & software platforms at a 3rd line level. Manage & maintain the various tool sets and solutions around security/mail hygiene/backups. Manage 3rd party vendors to drive fault resolution and change on software/hardware issues. Manage multiple managed service providers to drive fault resolution and change on hardware/software/cloud solutions. Documenting fixes - you will enjoy building a Knowledge Base to share between colleagues. Provide Infrastructure Support to the project team. Proactive monitoring & maintenance of infrastructure estate. React to security alerts highlighted to VP from infosec toolsets, respond to output from penetration tests to Remedy vulnerabilities. Ensure that build baselines are tested for reliability, functionality, and security. Required Skills: Technical background, with experience of ensuring the lights are on. Public cloud - Microsoft Azure & associated bastions, Kubernetes, Application Gateways, Express Routes, and Traffic Managers. Strong O365, Teams, Exchange online, PowerShell experience. Strong VMware and Hyper-V knowledge from basic build to advanced high availability clustering. Detailed & proven understanding of physical server hardware components and configuration with strong fault diagnostic capabilities, these need to include RAID config and planning workload placement on storage arrays. Understanding of WAN, SDWAN, MPLS, FTTp/c, Routers, Switches and Firewalls. Detailed understanding of TCP/IP, IP routing protocols (BGP and OSPF). Detailed & working knowledge of Microsoft Server operating systems, Active Directory and components, including INTUNE, group policy and WSUS. Confident in communicating with management and colleagues alike, whilst being diplomatic and professionally focused. Infrastructure Engineer - Yorkshire - £40-45K
May 16, 2024
Full time
Infrastructure Engineer - Yorkshire (Hybrid Role) - £40-45K An exciting opportunity to join a busy Infrastructure Team working a range of infrastructure & security disciplines, delivering Business-as-Usual support to all of our IT Infrastructure. The Infrastructure team supports across the business, providing customer service to our practices, who employ more than 8500 colleagues. Support teams react quickly and positively to incoming incidents, determining whether issues can be resolved internally, or need escalation - which you will then own, as the recipient of more technical queries. What the role involves Owning escalations as the subject matter expert for BAU tickets escalated from 1st/2nd line teams. Resolving complex tickets across all hardware & software platforms at a 3rd line level. Manage & maintain the various tool sets and solutions around security/mail hygiene/backups. Manage 3rd party vendors to drive fault resolution and change on software/hardware issues. Manage multiple managed service providers to drive fault resolution and change on hardware/software/cloud solutions. Documenting fixes - you will enjoy building a Knowledge Base to share between colleagues. Provide Infrastructure Support to the project team. Proactive monitoring & maintenance of infrastructure estate. React to security alerts highlighted to VP from infosec toolsets, respond to output from penetration tests to Remedy vulnerabilities. Ensure that build baselines are tested for reliability, functionality, and security. Required Skills: Technical background, with experience of ensuring the lights are on. Public cloud - Microsoft Azure & associated bastions, Kubernetes, Application Gateways, Express Routes, and Traffic Managers. Strong O365, Teams, Exchange online, PowerShell experience. Strong VMware and Hyper-V knowledge from basic build to advanced high availability clustering. Detailed & proven understanding of physical server hardware components and configuration with strong fault diagnostic capabilities, these need to include RAID config and planning workload placement on storage arrays. Understanding of WAN, SDWAN, MPLS, FTTp/c, Routers, Switches and Firewalls. Detailed understanding of TCP/IP, IP routing protocols (BGP and OSPF). Detailed & working knowledge of Microsoft Server operating systems, Active Directory and components, including INTUNE, group policy and WSUS. Confident in communicating with management and colleagues alike, whilst being diplomatic and professionally focused. Infrastructure Engineer - Yorkshire - £40-45K
Global Technology Solutions Ltd
Chippenham, Wiltshire
Cloud IT Solutions Technical Consultant - Service Desk Consultant Permanent - Chippenham Onsite/Hybrid Working £45,000 - £60,000 Must Drive - Happy to Travel as needed. You will be an experienced Technical Consultant with a methodical approach to problem-solving who has an enthusiastic "can do" attitude. You have ambition and a growth mindset so you will be keen to learn, progress and are willing to study to become an exceptional IT professional. MAIN DUTIES * Architect, Design, and Implement Modern Cloud IT Solutions * Completion of Infrastructure, Cyber Risk and Microsoft 365 Adoption Consultancy * Escalation Technical Resource for Project Engineers * Work as part of our dedicated Projects Team away from the Service Desk * Support and guide our customers on their Technical Roadmap * Work with the Projects Administrator to ensure projects are a success * Assist the commercial team with technical roadmaps and presales consultancy ESSENTIAL SKILLS & EXPERIENCE * At least 4 years' experience progressing through a service desk 1st/2nd/3rd line to Technical Consultant * Microsoft Azure (Migration, Deployment and Management of services) * Microsoft 365 including Modern Endpoint Management and Security * Hyper-V/VMware in both on-premises and hybrid deployments * Networking (TCP/IP, VLANs, routing, Firewalls, port forwarding and NAT etc.) * Comfortable communicating at all levels including Management, Senior Leadership Team and Board/Directors * Design and implementation of technical roadmaps, from start to finish. QUALIFICATIONS * Desirable Microsoft Certifications (MS-100/101, AZ-104, MS-500) * Desirable Security Certifications (Security+, CEH) WHAT WE OFFER People & Culture is the heartbeat. We believe success is built from within and is why we are incredibly proud of our team, our working environment and our fun, friendly and inclusive office culture. We live by our values. It is a fast paced, energetic and fun environment to be in. As an employee we will invest in you. We will invest in your training. We will invest our time and energy to help you develop your career and become the very best in your field of work. * Unlimited holiday * Performance and salary reviews * Enrolment into the Academy, aimed on your training and development needs with time available to complete during working hours * Access to online courses, work related plus more, all at your fingertips * Auto Enrolment pension scheme * Staff and Customer referral scheme * Great working atmosphere and balanced work environment - we are high performance and we take good care of each other * Employee socials and events run by our Social Committee * Lots of cake and fruit * And of course, you get to work for a fast-growing, modern, market leader like us! This is a fantastic opportunity to join a welcoming, dynamic company offering a great culture and the chance to build a successful career. NOTES 37.5 hours a week Mon-Fri, due to the nature of the job some occasional work at weekends and outside of normal hours may be required. Travel to customer sites may be required so the ability to travel as and when required is essential. This role requires a DBS and BPSS check as well as you to obtain SC clearance (fully funded). "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
May 15, 2024
Full time
Cloud IT Solutions Technical Consultant - Service Desk Consultant Permanent - Chippenham Onsite/Hybrid Working £45,000 - £60,000 Must Drive - Happy to Travel as needed. You will be an experienced Technical Consultant with a methodical approach to problem-solving who has an enthusiastic "can do" attitude. You have ambition and a growth mindset so you will be keen to learn, progress and are willing to study to become an exceptional IT professional. MAIN DUTIES * Architect, Design, and Implement Modern Cloud IT Solutions * Completion of Infrastructure, Cyber Risk and Microsoft 365 Adoption Consultancy * Escalation Technical Resource for Project Engineers * Work as part of our dedicated Projects Team away from the Service Desk * Support and guide our customers on their Technical Roadmap * Work with the Projects Administrator to ensure projects are a success * Assist the commercial team with technical roadmaps and presales consultancy ESSENTIAL SKILLS & EXPERIENCE * At least 4 years' experience progressing through a service desk 1st/2nd/3rd line to Technical Consultant * Microsoft Azure (Migration, Deployment and Management of services) * Microsoft 365 including Modern Endpoint Management and Security * Hyper-V/VMware in both on-premises and hybrid deployments * Networking (TCP/IP, VLANs, routing, Firewalls, port forwarding and NAT etc.) * Comfortable communicating at all levels including Management, Senior Leadership Team and Board/Directors * Design and implementation of technical roadmaps, from start to finish. QUALIFICATIONS * Desirable Microsoft Certifications (MS-100/101, AZ-104, MS-500) * Desirable Security Certifications (Security+, CEH) WHAT WE OFFER People & Culture is the heartbeat. We believe success is built from within and is why we are incredibly proud of our team, our working environment and our fun, friendly and inclusive office culture. We live by our values. It is a fast paced, energetic and fun environment to be in. As an employee we will invest in you. We will invest in your training. We will invest our time and energy to help you develop your career and become the very best in your field of work. * Unlimited holiday * Performance and salary reviews * Enrolment into the Academy, aimed on your training and development needs with time available to complete during working hours * Access to online courses, work related plus more, all at your fingertips * Auto Enrolment pension scheme * Staff and Customer referral scheme * Great working atmosphere and balanced work environment - we are high performance and we take good care of each other * Employee socials and events run by our Social Committee * Lots of cake and fruit * And of course, you get to work for a fast-growing, modern, market leader like us! This is a fantastic opportunity to join a welcoming, dynamic company offering a great culture and the chance to build a successful career. NOTES 37.5 hours a week Mon-Fri, due to the nature of the job some occasional work at weekends and outside of normal hours may be required. Travel to customer sites may be required so the ability to travel as and when required is essential. This role requires a DBS and BPSS check as well as you to obtain SC clearance (fully funded). "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Employer description: Based in the heart of the Midlands with an expert team of engineers and consultants with a combined 50 years experience in high level network design and support, our ethos is to provide customers with the best IT service and solutions, 365 days a year Overview: This is a fantastic opportunity to join a growing and friendly IT Support Company based in the West Midlands. On a day-to-day basis you will be office based and responsible for providing 1st and 2nd line support via the helpdesk.As a business we have ambitious plans of growth over the next 3 years and understand that our people are an important part of what enables this to ;We are looking for enthusiastic people to join our team of skilled engineers offering IT support. Salary: £21,500 per ; Duties: Under the leadership of the services manager and with continuing investment in personal development, the successful candidate will be given plenty of room to progress their skill set whilst providing exceptional support to our customers. Maintain and monitor backups for customers - Vendors Include Windows Backup, Symantec, Shadow Protect, Veeam Provide general administration of customers networks such as creating new users, updating group membership, setting NTFS Permissions and health checks Dealing with 3rd parties - logging hardware warranty issues / liaising with software vendors Deployment of software and patching Following strict Helpdesk Software procedures and keeping the clients well informed on progress Maintain and configure Anti Virus software What we are looking for: The ideal candidate will have: A basic understanding of standard IT technologies (to include: desktop, firewall, networking, backup, printers, some server work would also be beneficial) A strong desire to deliver high quality service to external customers The successful applicant must also have excellent communication skills and conduct themselves in a professional manner at all times Some support tickets may be escalated to a site visit where required and you may be responsible for attending The majority of our customers are within a 50 mile radius of our three offices based in Stourbridge, Worcester and Birmingham What we are looking for: Key experience: The ideal candidate would have extensive knowledge covering all points below but we would also invite for interview applicants that cover a majority but not all. Remote/Desktop Support to end users - print / logon / internet / email issues etc PC/Server/Network Infrastructure Support Hardware Firewalls and routers knowledge would be beneficial Drive, due to the location, not duties: Please Note - Being able to drive is preferred but not essential as long as you are within an hour commute. Entry requirements: 3 GCSE's (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK ; For more information, please visit the UK ENIC website. Company benefits: On-site parking Hybrid working after probation period Birthday off, 20 days plus bank holidays Flexible start and finish times Company pension - standard Future prospects: 90% of QA Apprentices secure permanent employment after finishing their ; Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development ; Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you ; Apply now!
May 12, 2024
Full time
Employer description: Based in the heart of the Midlands with an expert team of engineers and consultants with a combined 50 years experience in high level network design and support, our ethos is to provide customers with the best IT service and solutions, 365 days a year Overview: This is a fantastic opportunity to join a growing and friendly IT Support Company based in the West Midlands. On a day-to-day basis you will be office based and responsible for providing 1st and 2nd line support via the helpdesk.As a business we have ambitious plans of growth over the next 3 years and understand that our people are an important part of what enables this to ;We are looking for enthusiastic people to join our team of skilled engineers offering IT support. Salary: £21,500 per ; Duties: Under the leadership of the services manager and with continuing investment in personal development, the successful candidate will be given plenty of room to progress their skill set whilst providing exceptional support to our customers. Maintain and monitor backups for customers - Vendors Include Windows Backup, Symantec, Shadow Protect, Veeam Provide general administration of customers networks such as creating new users, updating group membership, setting NTFS Permissions and health checks Dealing with 3rd parties - logging hardware warranty issues / liaising with software vendors Deployment of software and patching Following strict Helpdesk Software procedures and keeping the clients well informed on progress Maintain and configure Anti Virus software What we are looking for: The ideal candidate will have: A basic understanding of standard IT technologies (to include: desktop, firewall, networking, backup, printers, some server work would also be beneficial) A strong desire to deliver high quality service to external customers The successful applicant must also have excellent communication skills and conduct themselves in a professional manner at all times Some support tickets may be escalated to a site visit where required and you may be responsible for attending The majority of our customers are within a 50 mile radius of our three offices based in Stourbridge, Worcester and Birmingham What we are looking for: Key experience: The ideal candidate would have extensive knowledge covering all points below but we would also invite for interview applicants that cover a majority but not all. Remote/Desktop Support to end users - print / logon / internet / email issues etc PC/Server/Network Infrastructure Support Hardware Firewalls and routers knowledge would be beneficial Drive, due to the location, not duties: Please Note - Being able to drive is preferred but not essential as long as you are within an hour commute. Entry requirements: 3 GCSE's (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK ; For more information, please visit the UK ENIC website. Company benefits: On-site parking Hybrid working after probation period Birthday off, 20 days plus bank holidays Flexible start and finish times Company pension - standard Future prospects: 90% of QA Apprentices secure permanent employment after finishing their ; Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development ; Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you ; Apply now!
Job Title: Server & Storage Engineer Location: Newcastle / Hybrid Duration: Permanent Salary: Up to £45,000 Benefits: Car Lease Scheme / Enhanced maternity / Flexible Working / Pension Scheme, up to 16% / Corporate Travel Schemes / Private Healthcare / Discounts / Paid Sick Leave / Access to Gyms / Sports & Social Club / Cycle to Work Scheme Sanderson Recruitment is proud to partner with one of the North East's prominent employers in the recruitment of a skilled Server & Storage Engineer. Company Overview: Our client is among the largest police forces in England, providing diverse departments and specialties, offering endless career prospects. They prioritise employee development through mentorship, coaching, online courses, and leadership programs. As one of the top 50 inclusive employers in the UK and a disability-confident employer, they ensure a culture of respect where everyone feels valued. Their commitment extends to managing health and wellbeing, offering year-round events, a 24/7 welfare support hotline, and embracing neurodiversity. Responsibilities: Deploy, update, configure, and document new Server, Storage, and Backup systems according to standards. Offer 2nd/3rd Line support for Server, Storage, and Backup services, collaborating with internal and external teams, vendors, and suppliers to ensure system reliability and availability. Contribute to assessing opportunities for enhanced efficiency and optimisation in Server, Storage, and Backup infrastructure to lower service costs. Recognise potential issues and trends in Server, Storage, and Backup environments, implementing proactive strategies to minimise service disruptions. Conduct Root Cause analysis of service disruptions to prevent recurrence. Requirements: Minimum 3 year's experience supporting Enterprise-level Servers in an Active Directory Domain. Experience building and deploying Windows Server 2012/2016 in a Datacentre environment. Demonstrated ability to troubleshoot day-to-day issues in an Enterprise Client/Server Infrastructure. Strong experience in planning and upgrading Servers and hardware in a Datacentre environment. Proficiency in Active Directory, including GPO configuration and troubleshooting. Strong understanding of TCP/IP, DNS, DHCP, and Networking concepts. Ideally experienced with Enterprise backup and/or Storage products. Proficiency in scripting tools (PowerShell, VBScript) preferred. Practical knowledge of administering, configuring, and troubleshooting RHEL/SUSE is a plus. Familiarity with ITSM products (preferably SCCM/SCOM) is desirable. Basic understanding of VMWare (ESX, VCenter, VDI) preferred; training provided if needed. Please Note: For this position you will be required to complete a Management Vetting (MV) and Security Clearance (SC) form, therefore you must be a resident of the UK for a minimum period of 5 years to ensure vetting checks can be successfully performed.
May 10, 2024
Full time
Job Title: Server & Storage Engineer Location: Newcastle / Hybrid Duration: Permanent Salary: Up to £45,000 Benefits: Car Lease Scheme / Enhanced maternity / Flexible Working / Pension Scheme, up to 16% / Corporate Travel Schemes / Private Healthcare / Discounts / Paid Sick Leave / Access to Gyms / Sports & Social Club / Cycle to Work Scheme Sanderson Recruitment is proud to partner with one of the North East's prominent employers in the recruitment of a skilled Server & Storage Engineer. Company Overview: Our client is among the largest police forces in England, providing diverse departments and specialties, offering endless career prospects. They prioritise employee development through mentorship, coaching, online courses, and leadership programs. As one of the top 50 inclusive employers in the UK and a disability-confident employer, they ensure a culture of respect where everyone feels valued. Their commitment extends to managing health and wellbeing, offering year-round events, a 24/7 welfare support hotline, and embracing neurodiversity. Responsibilities: Deploy, update, configure, and document new Server, Storage, and Backup systems according to standards. Offer 2nd/3rd Line support for Server, Storage, and Backup services, collaborating with internal and external teams, vendors, and suppliers to ensure system reliability and availability. Contribute to assessing opportunities for enhanced efficiency and optimisation in Server, Storage, and Backup infrastructure to lower service costs. Recognise potential issues and trends in Server, Storage, and Backup environments, implementing proactive strategies to minimise service disruptions. Conduct Root Cause analysis of service disruptions to prevent recurrence. Requirements: Minimum 3 year's experience supporting Enterprise-level Servers in an Active Directory Domain. Experience building and deploying Windows Server 2012/2016 in a Datacentre environment. Demonstrated ability to troubleshoot day-to-day issues in an Enterprise Client/Server Infrastructure. Strong experience in planning and upgrading Servers and hardware in a Datacentre environment. Proficiency in Active Directory, including GPO configuration and troubleshooting. Strong understanding of TCP/IP, DNS, DHCP, and Networking concepts. Ideally experienced with Enterprise backup and/or Storage products. Proficiency in scripting tools (PowerShell, VBScript) preferred. Practical knowledge of administering, configuring, and troubleshooting RHEL/SUSE is a plus. Familiarity with ITSM products (preferably SCCM/SCOM) is desirable. Basic understanding of VMWare (ESX, VCenter, VDI) preferred; training provided if needed. Please Note: For this position you will be required to complete a Management Vetting (MV) and Security Clearance (SC) form, therefore you must be a resident of the UK for a minimum period of 5 years to ensure vetting checks can be successfully performed.
Adecco Public is partnering with an organisation who is looking to engage an Infrastructure Engineer on an initial 6 month contract with potential extensions and/or permanent employment. The post is to support 2nd / 3rd Line IT support to all corporate computer systems and associated Infrastructure, including VMware, Netapp, Microsoft, Office 365 and Citrix technologies. This role will offer hybrid working but a weekly onsite presence is expected.To be considered for the role you will ideally have strong public sector experience. Duties and responsibilities: - Undertake, in conjunction with the Senior Technical Services Manager, the development, planning, implementation and support of standard server systems Ensure that corporate computer systems are supported effectively, including routine housekeeping, e.g. Monitoring server estate using SCOM and Backup schedules Undertake acceptance testing, installation, commissioning, software loading and configuration. Troubleshooting ICT equipment, such as Servers and Network components, ensuring such ICT equipment conforms to the appropriate safety standards As part of the server team, you will ensure support requests are handled within agreed SLA timeframes and followed ITIL framework best practices. Utilising resources effectively and efficiently to achieve a quality service for the organisation Support and supervise more junior ICT members in the execution of their job role Be conversant with the principles, configuration and use of standard computer operating systems, such as Microsoft Windows Server technologies Undertake advanced problem determination and resolution on ICT equipment and services, and liaise with ICT staff, in particular the Technical Leads, and other parties as necessary to rectify such faults Use the LANDesk computer system to record, manage and monitor the progress of all jobs and incidents to their resolution, including invoking escalation procedures, where appropriate and keeping users and other system managers informed of progress Use the LANDesk computer system as the ICT asset management system, and to use the system for the production of management reports, as required Skills and experience: - Recognised IT related academic or professional qualification/certification Experience implementing and supporting IT equipment and services Operational and/or project related computing experience Server technologies such as Active Directory, SQL, Exchange & backup technologies, Windows operating systems Cloud Technologies such as Office 365 and Azure Substantial experience in delivery of back office infrastructure support to users in a distributed environment Management and direction of technically competent staff Significant breadth of technical expertise built up from "hands on" operations and managing diverse applications and systems across a multi-site organisationThis is a really exciting opportunity to join a very well established team during a period of change.The contract element will fall in scope for IR35 and will need to operate through an umbrella company. The rates quoted are payable to the Umbrella company and will incur deductions.
May 10, 2024
Full time
Adecco Public is partnering with an organisation who is looking to engage an Infrastructure Engineer on an initial 6 month contract with potential extensions and/or permanent employment. The post is to support 2nd / 3rd Line IT support to all corporate computer systems and associated Infrastructure, including VMware, Netapp, Microsoft, Office 365 and Citrix technologies. This role will offer hybrid working but a weekly onsite presence is expected.To be considered for the role you will ideally have strong public sector experience. Duties and responsibilities: - Undertake, in conjunction with the Senior Technical Services Manager, the development, planning, implementation and support of standard server systems Ensure that corporate computer systems are supported effectively, including routine housekeeping, e.g. Monitoring server estate using SCOM and Backup schedules Undertake acceptance testing, installation, commissioning, software loading and configuration. Troubleshooting ICT equipment, such as Servers and Network components, ensuring such ICT equipment conforms to the appropriate safety standards As part of the server team, you will ensure support requests are handled within agreed SLA timeframes and followed ITIL framework best practices. Utilising resources effectively and efficiently to achieve a quality service for the organisation Support and supervise more junior ICT members in the execution of their job role Be conversant with the principles, configuration and use of standard computer operating systems, such as Microsoft Windows Server technologies Undertake advanced problem determination and resolution on ICT equipment and services, and liaise with ICT staff, in particular the Technical Leads, and other parties as necessary to rectify such faults Use the LANDesk computer system to record, manage and monitor the progress of all jobs and incidents to their resolution, including invoking escalation procedures, where appropriate and keeping users and other system managers informed of progress Use the LANDesk computer system as the ICT asset management system, and to use the system for the production of management reports, as required Skills and experience: - Recognised IT related academic or professional qualification/certification Experience implementing and supporting IT equipment and services Operational and/or project related computing experience Server technologies such as Active Directory, SQL, Exchange & backup technologies, Windows operating systems Cloud Technologies such as Office 365 and Azure Substantial experience in delivery of back office infrastructure support to users in a distributed environment Management and direction of technically competent staff Significant breadth of technical expertise built up from "hands on" operations and managing diverse applications and systems across a multi-site organisationThis is a really exciting opportunity to join a very well established team during a period of change.The contract element will fall in scope for IR35 and will need to operate through an umbrella company. The rates quoted are payable to the Umbrella company and will incur deductions.
Field Network Engineer Salary: 30,000 - 40,000 Location: Hybrid (Regular Travel around Berkshire, Slough, Hampshire & Corsham) About the Company: A leading provider of Digital, Network, and Cloud solutions, our client is dedicated to delivering scalable infrastructure solutions for a diverse range of clients. With a strong focus on customer satisfaction, they offer innovative hardware and software solutions, including cutting-edge cloud-based technologies. About the Role: We are currently seeking a talented Field Based Network Engineer to join our clients dynamic team. This role offers the opportunity to work closely with clients and travel to various sites. As a key member of the team, you will be responsible for providing support and working on exciting projects in a collaborative environment. Responsibilities: Monitor network performance and address any anomalies or alarms. Routing and switching Networks. Providing some 2nd / 3rd Line support for projects. Provide remote support and onsite project assistance. Configure and maintain network environments across multiple vendors. Collaborate with network architecture teams on security and design. Assist in the implementation of new equipment and systems. Adhere to network policies and procedures, including change control processes. Key Skills and Qualifications: Cisco CCNA/CCNP certification or similar Experience with network security and design Proficiency in Cisco, HP, Fortinet, and Palo Alto technologies Knowledge of LAN, WLAN, MPLS, WAN, FW/VPN, and network security Experience with a range of L2 switching platforms (such as Cisco Nexus, HP Procurve) Working knowledge of layer 2 protocols (OSPF, VRF). Experience of working in data centre environment Previous experience with network monitoring platforms Strong troubleshooting skills and attention to detail Requirements: Ability to pass a background check to BPSS Standard Full driving license Benefits: In return for your expertise, the successful candidate will receive comprehensive training, a competitive package including a company pension contribution, annual bonus scheme, private healthcare, and opportunities for professional development.
May 10, 2024
Full time
Field Network Engineer Salary: 30,000 - 40,000 Location: Hybrid (Regular Travel around Berkshire, Slough, Hampshire & Corsham) About the Company: A leading provider of Digital, Network, and Cloud solutions, our client is dedicated to delivering scalable infrastructure solutions for a diverse range of clients. With a strong focus on customer satisfaction, they offer innovative hardware and software solutions, including cutting-edge cloud-based technologies. About the Role: We are currently seeking a talented Field Based Network Engineer to join our clients dynamic team. This role offers the opportunity to work closely with clients and travel to various sites. As a key member of the team, you will be responsible for providing support and working on exciting projects in a collaborative environment. Responsibilities: Monitor network performance and address any anomalies or alarms. Routing and switching Networks. Providing some 2nd / 3rd Line support for projects. Provide remote support and onsite project assistance. Configure and maintain network environments across multiple vendors. Collaborate with network architecture teams on security and design. Assist in the implementation of new equipment and systems. Adhere to network policies and procedures, including change control processes. Key Skills and Qualifications: Cisco CCNA/CCNP certification or similar Experience with network security and design Proficiency in Cisco, HP, Fortinet, and Palo Alto technologies Knowledge of LAN, WLAN, MPLS, WAN, FW/VPN, and network security Experience with a range of L2 switching platforms (such as Cisco Nexus, HP Procurve) Working knowledge of layer 2 protocols (OSPF, VRF). Experience of working in data centre environment Previous experience with network monitoring platforms Strong troubleshooting skills and attention to detail Requirements: Ability to pass a background check to BPSS Standard Full driving license Benefits: In return for your expertise, the successful candidate will receive comprehensive training, a competitive package including a company pension contribution, annual bonus scheme, private healthcare, and opportunities for professional development.
Field Network Engineer Salary: £30,000 - £40,000 Location: Hybrid (Regular Travel around Berkshire, Slough, Hampshire & Corsham) About the Company: A leading provider of Digital, Network, and Cloud solutions, our client is dedicated to delivering scalable infrastructure solutions for a diverse range of clients. With a strong focus on customer satisfaction, they offer innovative hardware and software solutions, including cutting-edge cloud-based technologies. About the Role: We are currently seeking a talented Field Based Network Engineer to join our clients dynamic team. This role offers the opportunity to work closely with clients and travel to various sites. As a key member of the team, you will be responsible for providing support and working on exciting projects in a collaborative environment. Responsibilities: Monitor network performance and address any anomalies or alarms. Routing and switching Networks. Providing some 2nd / 3rd Line support for projects. Provide remote support and onsite project assistance. Configure and maintain network environments across multiple vendors. Collaborate with network architecture teams on security and design. Assist in the implementation of new equipment and systems. Adhere to network policies and procedures, including change control processes. Key Skills and Qualifications: Cisco CCNA/CCNP certification or similar Experience with network security and design Proficiency in Cisco, HP, Fortinet, and Palo Alto technologies Knowledge of LAN, WLAN, MPLS, WAN, FW/VPN, and network security Experience with a range of L2 switching platforms (such as Cisco Nexus, HP Procurve) Working knowledge of layer 2 protocols (OSPF, VRF). Experience of working in data centre environment Previous experience with network monitoring platforms Strong troubleshooting skills and attention to detail Requirements: Ability to pass a background check to BPSS Standard Full driving license Benefits: In return for your expertise, the successful candidate will receive comprehensive training, a competitive package including a company pension contribution, annual bonus scheme, private healthcare, and opportunities for professional development.
May 09, 2024
Full time
Field Network Engineer Salary: £30,000 - £40,000 Location: Hybrid (Regular Travel around Berkshire, Slough, Hampshire & Corsham) About the Company: A leading provider of Digital, Network, and Cloud solutions, our client is dedicated to delivering scalable infrastructure solutions for a diverse range of clients. With a strong focus on customer satisfaction, they offer innovative hardware and software solutions, including cutting-edge cloud-based technologies. About the Role: We are currently seeking a talented Field Based Network Engineer to join our clients dynamic team. This role offers the opportunity to work closely with clients and travel to various sites. As a key member of the team, you will be responsible for providing support and working on exciting projects in a collaborative environment. Responsibilities: Monitor network performance and address any anomalies or alarms. Routing and switching Networks. Providing some 2nd / 3rd Line support for projects. Provide remote support and onsite project assistance. Configure and maintain network environments across multiple vendors. Collaborate with network architecture teams on security and design. Assist in the implementation of new equipment and systems. Adhere to network policies and procedures, including change control processes. Key Skills and Qualifications: Cisco CCNA/CCNP certification or similar Experience with network security and design Proficiency in Cisco, HP, Fortinet, and Palo Alto technologies Knowledge of LAN, WLAN, MPLS, WAN, FW/VPN, and network security Experience with a range of L2 switching platforms (such as Cisco Nexus, HP Procurve) Working knowledge of layer 2 protocols (OSPF, VRF). Experience of working in data centre environment Previous experience with network monitoring platforms Strong troubleshooting skills and attention to detail Requirements: Ability to pass a background check to BPSS Standard Full driving license Benefits: In return for your expertise, the successful candidate will receive comprehensive training, a competitive package including a company pension contribution, annual bonus scheme, private healthcare, and opportunities for professional development.
Adecco Public is partnering with an organisation who is looking to engage an Infrastructure Engineer on an initial 6 month contract with potential extensions and/or permanent employment. The post is to support 2nd / 3rd Line IT support to all corporate computer systems and associated Infrastructure, including VMware, Netapp, Microsoft, Office 365 and Citrix technologies. This role will offer hybrid working but a weekly onsite presence is expected. To be considered for the role you will ideally have strong public sector experience. Duties and responsibilities: - Undertake, in conjunction with the Senior Technical Services Manager, the development, planning, implementation and support of standard server systems Ensure that corporate computer systems are supported effectively, including routine housekeeping, e.g. Monitoring server estate using SCOM and Backup schedules Undertake acceptance testing, installation, commissioning, software loading and configuration. Troubleshooting ICT equipment, such as Servers and Network components, ensuring such ICT equipment conforms to the appropriate safety standards As part of the server team, you will ensure support requests are handled within agreed SLA timeframes and followed ITIL framework best practices. Utilising resources effectively and efficiently to achieve a quality service for the organisation Support and supervise more junior ICT members in the execution of their job role Be conversant with the principles, configuration and use of standard computer operating systems, such as Microsoft Windows Server technologies Undertake advanced problem determination and resolution on ICT equipment and services, and liaise with ICT staff, in particular the Technical Leads, and other parties as necessary to rectify such faults Use the LANDesk computer system to record, manage and monitor the progress of all jobs and incidents to their resolution, including invoking escalation procedures, where appropriate and keeping users and other system managers informed of progress Use the LANDesk computer system as the ICT asset management system, and to use the system for the production of management reports, as required Skills and experience: - Recognised IT related academic or professional qualification/certification Experience implementing and supporting IT equipment and services Operational and/or project related computing experience Server technologies such as Active Directory, SQL, Exchange & backup technologies, Windows operating systems Cloud Technologies such as Office 365 and Azure Substantial experience in delivery of back office infrastructure support to users in a distributed environment Management and direction of technically competent staff Significant breadth of technical expertise built up from "hands on" operations and managing diverse applications and systems across a multi-site organisation This is a really exciting opportunity to join a very well established team during a period of change. The contract element will fall in scope for IR35 and will need to operate through an umbrella company. The rates quoted are payable to the Umbrella company and will incur deductions.
May 08, 2024
Contractor
Adecco Public is partnering with an organisation who is looking to engage an Infrastructure Engineer on an initial 6 month contract with potential extensions and/or permanent employment. The post is to support 2nd / 3rd Line IT support to all corporate computer systems and associated Infrastructure, including VMware, Netapp, Microsoft, Office 365 and Citrix technologies. This role will offer hybrid working but a weekly onsite presence is expected. To be considered for the role you will ideally have strong public sector experience. Duties and responsibilities: - Undertake, in conjunction with the Senior Technical Services Manager, the development, planning, implementation and support of standard server systems Ensure that corporate computer systems are supported effectively, including routine housekeeping, e.g. Monitoring server estate using SCOM and Backup schedules Undertake acceptance testing, installation, commissioning, software loading and configuration. Troubleshooting ICT equipment, such as Servers and Network components, ensuring such ICT equipment conforms to the appropriate safety standards As part of the server team, you will ensure support requests are handled within agreed SLA timeframes and followed ITIL framework best practices. Utilising resources effectively and efficiently to achieve a quality service for the organisation Support and supervise more junior ICT members in the execution of their job role Be conversant with the principles, configuration and use of standard computer operating systems, such as Microsoft Windows Server technologies Undertake advanced problem determination and resolution on ICT equipment and services, and liaise with ICT staff, in particular the Technical Leads, and other parties as necessary to rectify such faults Use the LANDesk computer system to record, manage and monitor the progress of all jobs and incidents to their resolution, including invoking escalation procedures, where appropriate and keeping users and other system managers informed of progress Use the LANDesk computer system as the ICT asset management system, and to use the system for the production of management reports, as required Skills and experience: - Recognised IT related academic or professional qualification/certification Experience implementing and supporting IT equipment and services Operational and/or project related computing experience Server technologies such as Active Directory, SQL, Exchange & backup technologies, Windows operating systems Cloud Technologies such as Office 365 and Azure Substantial experience in delivery of back office infrastructure support to users in a distributed environment Management and direction of technically competent staff Significant breadth of technical expertise built up from "hands on" operations and managing diverse applications and systems across a multi-site organisation This is a really exciting opportunity to join a very well established team during a period of change. The contract element will fall in scope for IR35 and will need to operate through an umbrella company. The rates quoted are payable to the Umbrella company and will incur deductions.
Senior/2nd/3rd Line IT Technical Support Analyst Permanent (Competitive Salary)Edinburgh (Hybrid Working)Posted 25/04/24CVs by AsapStart Date Apr - Jul 24 Meraki Talent's renewable energy client is looking to recruit aSenior/2nd/3rd Line IT Technical Support Analyst to join the company. The organisation has been on an upwards trajectory and has an exceptional appetite for growth and diversification within the renewable energy space and expanding into different global territories and technologies. As a Senior IT Support Engineer your role will be to oversee the Infrastructure Operation & Support, providing expert guidance to the IT support team and ensuring smooth functioning of key IT systems and services organization-wide. They are looking for someone who comes from a Microsoft 365 background in Infrastructure or senior IT Support positions. Responsibilities of the Senior/2nd/3rd Line IT Technical Support Analyst Provide advanced support and administration for Microsoft 365/Azure Services Maintain cloud infrastructure Implement security and compliance frameworks Install, migrate, and manage Windows Server and Desktop Operating Systems Employ automation and scripting (PowerShell, Bash, Python, etc.) Resolve end-user issues through troubleshooting and offer application support Experience of the Senior/2nd/3rd Line IT Technical Support Analyst Experience in an Infrastructure or senior IT Support Position Demonstrated expertise in Microsoft 365 environment Ideally and understanding of Azure Strong Communication skills and ability to provide solutions in a professional and organized manner Rory wants: IT Support, IT Engineer, M365, Azure, Microsoft Please see our website page headed (eg) 'Privacy Notice' for an explanation about how we use information we collect about you'
May 08, 2024
Full time
Senior/2nd/3rd Line IT Technical Support Analyst Permanent (Competitive Salary)Edinburgh (Hybrid Working)Posted 25/04/24CVs by AsapStart Date Apr - Jul 24 Meraki Talent's renewable energy client is looking to recruit aSenior/2nd/3rd Line IT Technical Support Analyst to join the company. The organisation has been on an upwards trajectory and has an exceptional appetite for growth and diversification within the renewable energy space and expanding into different global territories and technologies. As a Senior IT Support Engineer your role will be to oversee the Infrastructure Operation & Support, providing expert guidance to the IT support team and ensuring smooth functioning of key IT systems and services organization-wide. They are looking for someone who comes from a Microsoft 365 background in Infrastructure or senior IT Support positions. Responsibilities of the Senior/2nd/3rd Line IT Technical Support Analyst Provide advanced support and administration for Microsoft 365/Azure Services Maintain cloud infrastructure Implement security and compliance frameworks Install, migrate, and manage Windows Server and Desktop Operating Systems Employ automation and scripting (PowerShell, Bash, Python, etc.) Resolve end-user issues through troubleshooting and offer application support Experience of the Senior/2nd/3rd Line IT Technical Support Analyst Experience in an Infrastructure or senior IT Support Position Demonstrated expertise in Microsoft 365 environment Ideally and understanding of Azure Strong Communication skills and ability to provide solutions in a professional and organized manner Rory wants: IT Support, IT Engineer, M365, Azure, Microsoft Please see our website page headed (eg) 'Privacy Notice' for an explanation about how we use information we collect about you'
Salary 25,000 - 35,000 GBP per year Requirements: - At least two years' experience within a similar role (Essential); Microsoft Certified Profession (MCSA or above) in Windows Server, Windows 10 or equivalent experience VMWare Certified Professional Citrix Certified Professional Experience with Mitel IP Phones / SIP A clean driving licence and access to a vehicle - Essential - travel will be required to service the firms other offices in the Lancashire, Manchester and Leeds area ( If you have a disability that prevents you from driving please specify so we can assess what reasonable adjustments can be made.) Responsibilities: - Forbes Solicitors are looking for an IT Support Engineer to join the IT Team at our head office in Blackburn. This is a full time role working 38.75 hours per week, Monday- Friday, based at Rutherford House with the option for hybrid working available. Salary: £26,000.00-£36,000.00 per year As a member of the 3rd Line Team, you will be responsible for building, managing, and maintaining the company infrastructure. The role of the IT Team is to ensure that our colleagues have the technology they need to do their roles to achieve our business objectives. The ideal candidate is a 2nd or 3rd line support engineer with exceptional IT troubleshooting and problem-solving skills and sound knowledge of Windows servers (AD, DNS, DHCP, GPO), Networking LAN/WAN (tracing, routing, QoS, vLANs), Shared Storage / SAN, Virtualisation (VMWare, Citrix), Watchguard/Enterprise Firewalls, Meraki / Enterprise WiFi, Veeam, Office 365 Advanced Security and Administration. You will be responsible for successfully delivering the following: 3rd line support of technology related Incidents within agreed SLA's Resolution of escalated colleague service requests or incidents as assigned within SLA Protecting against and managing risks related to the use, storage and transmission of data and information systems. Implementing and operating a framework of controls and management strategies to promote compliance with ISO27001. Conducting regular checks to discover, evaluate new or unknown security vulnerabilities and weaknesses in networks, systems and applications and mitigating or eliminating their impact. Planning, implementing, and optimising the technologies and processes. Installing, managing, controlling, deploying, and maintaining infrastructure, systems and software, to meet operational needs and service levels. Installing and testing, or decommissioning and removing, software, systems or system components. To adopt a flexible responsive maintenance service between the core working hours (currently Monday to Friday 9.00am - 5.30pm) To ensure all training and essential learning has been achieved within a timely manner To contribute fully to achieve the IT Dept annual plans and to its continuing development Skills and Experience VMWare NetApp Storage Cisco UCS / Hyper Converged Infrastructure Citrix Technologies / Infrastructure SCCM / Intune / WDS Office 365 / Azure AD / SharePoint / Teams Microsoft Exchange (Hybrid) Security On Premise and Office 365 Windows Servers / Certificates / IIS / SMTP / SFTP / NPS Enterprise Firewalls / VPN (Watchguard desirable) Active Directory / Power Shell In addition to this, the successful candidate will be a part of an on-call rota servicing colleagues urgent out of hours issues for 1 week in approx. every 4 weeks. Technologies: - VMware - Citrix - Veeam - Office 365 - Microsoft 365 - Network - HTML5 More: Forbes Solicitors offer the full range of legal services to individuals, commercial clients and a number of specialist sectors where we excel nationally. We have offices across the North but our roots are firmly based in Lancashire. Our clients tell us that we stand out from other firms. We are real people who are passionate about getting the best results. Working together and listening to our clients, we provide genuine and practical advice. We are looking for someone who displays our values; specifically someone who can excel, is engaged, is a real person, displays fairness in all they do and has a one team ethic. Benefits We are committed to being supporting organisation that keeps the people at the focus and therefore we offer a range of additional benefits including: Competitive Salary; 33 Days Annual Leave, including bank holidays; Annual Leave Purchase Scheme (Subject to T&Cs); A day off for your Birthday; Ongoing Training and Development; Progression Opportunities; Company Pension; Service Awards; Health Care Benefits (Health Cash Back Plan and Mental Health Counselling Services); Other Employee Discounts; Recruitment and Legal Department Referrals (Subject to T&C's); Annual Events. Applying If you are interested in this role specifically or just working at Forbes Solicitors please do head to our website to learn more about us. Forbes is an equal opportunities and disability confident employer and accredited to Investors in People and ISO 9001 quality management systems. We support the principle of equal opportunities in relation to any opportunities which we might provide through the engagement of employees; the provision of services to clients; and the appointment and engagement of suppliers. We are committed, wherever practicable, to maintaining a workforce which broadly reflects the local community in which we operate. Due to the large number of applications we receive for each vacancy we will only be able to contact you if you have been successful in your application. If you have not heard from us within 2 weeks of the closing date, you will unfortunately not have been shortlisted for the post.
Dec 19, 2022
Full time
Salary 25,000 - 35,000 GBP per year Requirements: - At least two years' experience within a similar role (Essential); Microsoft Certified Profession (MCSA or above) in Windows Server, Windows 10 or equivalent experience VMWare Certified Professional Citrix Certified Professional Experience with Mitel IP Phones / SIP A clean driving licence and access to a vehicle - Essential - travel will be required to service the firms other offices in the Lancashire, Manchester and Leeds area ( If you have a disability that prevents you from driving please specify so we can assess what reasonable adjustments can be made.) Responsibilities: - Forbes Solicitors are looking for an IT Support Engineer to join the IT Team at our head office in Blackburn. This is a full time role working 38.75 hours per week, Monday- Friday, based at Rutherford House with the option for hybrid working available. Salary: £26,000.00-£36,000.00 per year As a member of the 3rd Line Team, you will be responsible for building, managing, and maintaining the company infrastructure. The role of the IT Team is to ensure that our colleagues have the technology they need to do their roles to achieve our business objectives. The ideal candidate is a 2nd or 3rd line support engineer with exceptional IT troubleshooting and problem-solving skills and sound knowledge of Windows servers (AD, DNS, DHCP, GPO), Networking LAN/WAN (tracing, routing, QoS, vLANs), Shared Storage / SAN, Virtualisation (VMWare, Citrix), Watchguard/Enterprise Firewalls, Meraki / Enterprise WiFi, Veeam, Office 365 Advanced Security and Administration. You will be responsible for successfully delivering the following: 3rd line support of technology related Incidents within agreed SLA's Resolution of escalated colleague service requests or incidents as assigned within SLA Protecting against and managing risks related to the use, storage and transmission of data and information systems. Implementing and operating a framework of controls and management strategies to promote compliance with ISO27001. Conducting regular checks to discover, evaluate new or unknown security vulnerabilities and weaknesses in networks, systems and applications and mitigating or eliminating their impact. Planning, implementing, and optimising the technologies and processes. Installing, managing, controlling, deploying, and maintaining infrastructure, systems and software, to meet operational needs and service levels. Installing and testing, or decommissioning and removing, software, systems or system components. To adopt a flexible responsive maintenance service between the core working hours (currently Monday to Friday 9.00am - 5.30pm) To ensure all training and essential learning has been achieved within a timely manner To contribute fully to achieve the IT Dept annual plans and to its continuing development Skills and Experience VMWare NetApp Storage Cisco UCS / Hyper Converged Infrastructure Citrix Technologies / Infrastructure SCCM / Intune / WDS Office 365 / Azure AD / SharePoint / Teams Microsoft Exchange (Hybrid) Security On Premise and Office 365 Windows Servers / Certificates / IIS / SMTP / SFTP / NPS Enterprise Firewalls / VPN (Watchguard desirable) Active Directory / Power Shell In addition to this, the successful candidate will be a part of an on-call rota servicing colleagues urgent out of hours issues for 1 week in approx. every 4 weeks. Technologies: - VMware - Citrix - Veeam - Office 365 - Microsoft 365 - Network - HTML5 More: Forbes Solicitors offer the full range of legal services to individuals, commercial clients and a number of specialist sectors where we excel nationally. We have offices across the North but our roots are firmly based in Lancashire. Our clients tell us that we stand out from other firms. We are real people who are passionate about getting the best results. Working together and listening to our clients, we provide genuine and practical advice. We are looking for someone who displays our values; specifically someone who can excel, is engaged, is a real person, displays fairness in all they do and has a one team ethic. Benefits We are committed to being supporting organisation that keeps the people at the focus and therefore we offer a range of additional benefits including: Competitive Salary; 33 Days Annual Leave, including bank holidays; Annual Leave Purchase Scheme (Subject to T&Cs); A day off for your Birthday; Ongoing Training and Development; Progression Opportunities; Company Pension; Service Awards; Health Care Benefits (Health Cash Back Plan and Mental Health Counselling Services); Other Employee Discounts; Recruitment and Legal Department Referrals (Subject to T&C's); Annual Events. Applying If you are interested in this role specifically or just working at Forbes Solicitors please do head to our website to learn more about us. Forbes is an equal opportunities and disability confident employer and accredited to Investors in People and ISO 9001 quality management systems. We support the principle of equal opportunities in relation to any opportunities which we might provide through the engagement of employees; the provision of services to clients; and the appointment and engagement of suppliers. We are committed, wherever practicable, to maintaining a workforce which broadly reflects the local community in which we operate. Due to the large number of applications we receive for each vacancy we will only be able to contact you if you have been successful in your application. If you have not heard from us within 2 weeks of the closing date, you will unfortunately not have been shortlisted for the post.
SCCM, MDM, Active Directory, Office 365, Windows 10, VDI, WMware, Scripting, powershell. Your new role You will be responsible for a mix of business as usual and project-related work for this organisation. You will be managing the mobile devices, desktops and peripheral devices. You will provide installation and troubleshooting backup to user support specialists and service desk technicians. Your new company You will be working for a public sector organisation located in the heart of Cheshire. They offer a hybrid working policy with working from home 2 - 3 days a week and visits on-site in Chester for the rest of the week. What you'll need to succeed SCCM, MDM, Active Directory, Office 365, Windows 10 and VDI experience, Experience in 2nd/3rd line support, Background in infrastructure design and device builds projects, Flexibility to work both on-site and from home, A proven track record of working within the public sector will be beneficial. What you'll get in return You will be offered a 6-month contract with a day rate of £200 per day inside IR35 (via umbrella company). You will be offered a hybrid working opportunity - working from home 2 - 3 days a week and visiting site in Chester. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Dec 18, 2022
Contractor
SCCM, MDM, Active Directory, Office 365, Windows 10, VDI, WMware, Scripting, powershell. Your new role You will be responsible for a mix of business as usual and project-related work for this organisation. You will be managing the mobile devices, desktops and peripheral devices. You will provide installation and troubleshooting backup to user support specialists and service desk technicians. Your new company You will be working for a public sector organisation located in the heart of Cheshire. They offer a hybrid working policy with working from home 2 - 3 days a week and visits on-site in Chester for the rest of the week. What you'll need to succeed SCCM, MDM, Active Directory, Office 365, Windows 10 and VDI experience, Experience in 2nd/3rd line support, Background in infrastructure design and device builds projects, Flexibility to work both on-site and from home, A proven track record of working within the public sector will be beneficial. What you'll get in return You will be offered a 6-month contract with a day rate of £200 per day inside IR35 (via umbrella company). You will be offered a hybrid working opportunity - working from home 2 - 3 days a week and visiting site in Chester. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Devops engineer Staines (TW18) / London (EC2R) / Leeds (LS5) / Manchester (M50) Flexible / Hybrid working options Permanent £60,000 (Neg) + fantastic benefits Full time - scheduled 37.5 hours per week Here you'll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve. You'll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. At Bupa, we're passionate about technology. With colleagues, customers, patients and residents in mind you'll have the opportunity to work on innovative projects and make a real impact on their lives. Right from the start you'll become part of our digital strategy, joining us on our journey and developing yourself along the way. Role Overview Working in a "DevOps" team, you will work with Developers to provide technical expertise on applications and infrastructure hosted on AWS, Azure GCP platforms utilising terraform. Drive higher service performance and availability whilst at the same time exercising good cost control. Focus on Automation, removing manual effort and technical debt Manage CI CD pipelines across various Production and Non-Production environments. Act as a technical focal point when required; such as when a major incident occurs. What you'll do: Manage infrastructure hosted on Bupa's Azure and AWS cloud platforms Ensure the cloud hosted infrastructure and services adhere to agreed SLA and OLAs Manage tools and processes for CI/CD , Docker and terraform Manage automation processes Provide support services to deliver the required system availability, reliability and performance necessary to underpin business operations. Provide 2nd line application support that includes 'Fix on Fail', management of defects and change requests, support requests, proactive performance monitoring and management. Assist in the creation and optimisation of 2nd and 3rd line support processes. Using the in house ITSMF tools track all software service-related Incidents and Problems. Provide technical support to assist in resolving Major Incidents, including participating in technical war rooms meetings and communicating to senior management the status and progress of them. Ensure that effective Root Cause Analysis and linked actions are undertaken to prevent the recurrence of incidents. Work in collaboration with 3rd party software vendors to ensure services meet or exceed their contract obligations. Liaise with internal service users to define, monitor and ensure the delivery of Service Levels. Track compliance by use of comprehensive dashboards and governance reports. Adhere closely to the principals defined within ITIL. Particular attention being paid to configuration management, environment management and release management. What you'll bring: Experience of working in a "DevOps" team or a similar multi skilled team in a technically demanding function. Experience or familiarity with Terraform CI/CD tools preferably Azure devops . AWS , Kubernetes, GCP, docker PowerShell or any other scripting language Database servers ideally Microsoft SQL Server Networking , WAF Any content Management System, preferably Sitecore Ideally some experience of working with Windows Server Why Bupa? We are a health insurer and provider. With no shareholders, our customers are our focus. We reinvest profits into providing more and better healthcare for the benefit of current and future customers. Our benefits are driven by what matters to our people. It's important to us that these benefits support a work-life balance that keeps people healthy, both mentally and physically. You will be eligible for: 25 days holiday, increasing through length of service, with option to buy or sell Bupa health insurance as a benefit in kind An enhanced pension plan and life insurance Annual performance-based bonus Onsite gyms or local discounts where no onsite gym available Various other benefits and online discounts Diversity and Inclusion Bupa is committed to making sure that every applicant is assessed solely on personal merit and qualifications. We actively celebrate the diversity of our colleagues and provide an inclusive environment so you can bring your true self to Bupa. We'll make sure you are treated fairly. That's why we're happy to offer reasonable adjustments as part of our recruitment process to anyone that needs them. Whether you've found your feet or are discovering a new path. Welcome to a place that celebrates you. This isn't where you've been. This is where you're going. This is what we have belief in. Time Type: Full time
Dec 18, 2022
Full time
Devops engineer Staines (TW18) / London (EC2R) / Leeds (LS5) / Manchester (M50) Flexible / Hybrid working options Permanent £60,000 (Neg) + fantastic benefits Full time - scheduled 37.5 hours per week Here you'll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve. You'll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. At Bupa, we're passionate about technology. With colleagues, customers, patients and residents in mind you'll have the opportunity to work on innovative projects and make a real impact on their lives. Right from the start you'll become part of our digital strategy, joining us on our journey and developing yourself along the way. Role Overview Working in a "DevOps" team, you will work with Developers to provide technical expertise on applications and infrastructure hosted on AWS, Azure GCP platforms utilising terraform. Drive higher service performance and availability whilst at the same time exercising good cost control. Focus on Automation, removing manual effort and technical debt Manage CI CD pipelines across various Production and Non-Production environments. Act as a technical focal point when required; such as when a major incident occurs. What you'll do: Manage infrastructure hosted on Bupa's Azure and AWS cloud platforms Ensure the cloud hosted infrastructure and services adhere to agreed SLA and OLAs Manage tools and processes for CI/CD , Docker and terraform Manage automation processes Provide support services to deliver the required system availability, reliability and performance necessary to underpin business operations. Provide 2nd line application support that includes 'Fix on Fail', management of defects and change requests, support requests, proactive performance monitoring and management. Assist in the creation and optimisation of 2nd and 3rd line support processes. Using the in house ITSMF tools track all software service-related Incidents and Problems. Provide technical support to assist in resolving Major Incidents, including participating in technical war rooms meetings and communicating to senior management the status and progress of them. Ensure that effective Root Cause Analysis and linked actions are undertaken to prevent the recurrence of incidents. Work in collaboration with 3rd party software vendors to ensure services meet or exceed their contract obligations. Liaise with internal service users to define, monitor and ensure the delivery of Service Levels. Track compliance by use of comprehensive dashboards and governance reports. Adhere closely to the principals defined within ITIL. Particular attention being paid to configuration management, environment management and release management. What you'll bring: Experience of working in a "DevOps" team or a similar multi skilled team in a technically demanding function. Experience or familiarity with Terraform CI/CD tools preferably Azure devops . AWS , Kubernetes, GCP, docker PowerShell or any other scripting language Database servers ideally Microsoft SQL Server Networking , WAF Any content Management System, preferably Sitecore Ideally some experience of working with Windows Server Why Bupa? We are a health insurer and provider. With no shareholders, our customers are our focus. We reinvest profits into providing more and better healthcare for the benefit of current and future customers. Our benefits are driven by what matters to our people. It's important to us that these benefits support a work-life balance that keeps people healthy, both mentally and physically. You will be eligible for: 25 days holiday, increasing through length of service, with option to buy or sell Bupa health insurance as a benefit in kind An enhanced pension plan and life insurance Annual performance-based bonus Onsite gyms or local discounts where no onsite gym available Various other benefits and online discounts Diversity and Inclusion Bupa is committed to making sure that every applicant is assessed solely on personal merit and qualifications. We actively celebrate the diversity of our colleagues and provide an inclusive environment so you can bring your true self to Bupa. We'll make sure you are treated fairly. That's why we're happy to offer reasonable adjustments as part of our recruitment process to anyone that needs them. Whether you've found your feet or are discovering a new path. Welcome to a place that celebrates you. This isn't where you've been. This is where you're going. This is what we have belief in. Time Type: Full time
At Jigsaw XYZ, our core mission is to help individuals and businesses to access the financial products and services they need. We are building technology that enables access to fair and personalised financial products, and we want to hear from capable, creative people who want to help us accomplish this mission. We build around data, and we believe that the customer should own their data and grant access to companies they trust. With permission, we use the data to run real-time analytics to generate insights that empower individuals and businesses, and based on our learnings, we connect them to a marketplace of financial product providers. Our goal is to create a personalised financial services, for everyone. At Jigsaw XYZ we design and build the technology that empowers and enables the next generation of Financial Services. Jigsaw XYZ is a division of Motive Partners, a specialist investment firm that focuses on financial technology with expertise, connectivity and capabilities to create long-term value in financial technology businesses. Jigsaw XYZ is the innovation-focused division of Motive Partners.We're looking for engineers who love solving big problems and feel comfortable jumping between infrastructure and backend code to come and help us build the banking stack of the future. We really care about building a diverse and inclusive team from day one. Qualifications aren't that important to us, we're much more interested in your experience and passion for learning new things. So whatever your background, if what we're doing interests you we'd love to have a chat, even if you're not sure you 100% fit what we're looking for. About the role: We're building the banking platform of the future that allows for dynamic manufacturing of financial products unique to each customer. Think about getting a new credit card, every bank has 2-3 different products and you choose the one that fits your needs best. Now imagine a future where your bank could build a product based on what's important to you. Want a longer repayment period? Done. How about using some other collateral to get a lower interest rate? Yep we can do that. Just want a basic no-frills card with no emojis? We can do that too. We're building a platform to allow banks to price these dynamic products fairly and transparently meaning customers genuinely get financial products that are as unique as they are. The company itself, Luna Protocol, is being spun out of the innovation labs of our parent company, Motive Partners. This means we have all the excitement of being a new and growing company but with backing from a big company and access to their corporate partners. We're still fairly early into this journey so you'll have the opportunity to help shape the vision and technical direction! The team and product will grow fast and you'll have the opportunity to grow with it.As one of the first engineers to join the team you'll work directly with the CTO and take ownership of an area of the platform that interests you. That might mean getting hands on with setting up and securing our cloud infrastructure or maybe building out our analytics pipeline and services, or even a bit of everything. Whatever interests you, we'll do our best to support you and give you the resources to succeed.We're based in London but open to remote working. At the moment we're working in a hybrid model of 2-3 days in the office and the rest at home because we value being able to design things on a whiteboard face to face but if that model doesn't work for you then lets chat! About you: You're empathetic and caring. This is a big bet and it might get hard at times, so the most important thing for us is that we build a team that genuinely cares about each other as well as about the product we build.- We really value open communication and feedback (when delivered with empathy and compassion). Hopefully you'll feel the same way. You have experience in building backend systems at scale. It doesn't matter about the language or domain but we need engineers who have exposure to the sort of problems we'll face. You're constantly learning and are comfortable working on new technologies and domains. We'll support you as much as possible, but we need people who can drive their own learning when thrown into a new area. You're excited by big challenges, this isn't going to be simple to build and there'll be a lot of interesting and difficult engineering problems to overcome. If you're excited by this then we'd love to hear from you. What does success look like: Within the first week we'll aim to have you ship some code; something like a simple test case or a small change in functionality. Within the first one to two months you'll feel comfortable within the code base and are regularly shipping small updates to the system. If you're new to any of our stack we'll give you the time you need to get up to speed with it. Within the first three months you've led the design and implementation of a new feature or service and integrated it with the wider platform. You'll work with the CTO and CEO to understand the requirements and build something to fulfil it. By six months to a year you're helping shape the vision for parts of the platform and helping to scale the engineering team. This could be by being responsible for the technical implementation of different systems or by helping us scale the platform and tech as the team grows. However it manifests you'll be having a big impact on how we grow the tech organisation! Our Tech and Engineering principles: We're using a modern backend stack of Golang microservices running on AWS. We use Kubernetes for orchestration and Kafka for queueing, GraphQL for our APIs and a mixture of Low/No Code technologies for internal tools and React for customer apps. It's important to say that we're not expecting you to have experience with all of this tech, we're much more interested in your background, experience and willingness to learn. So whatever your background (Bootcamp, University Degree, Self Taught or something else!) if you're interested in what we're doing we'd love to hear from you! Otherwise we value following engineering best practices while making pragmatic and deliberate trade offs based on risk and speed of delivery. For our most important systems we move carefully with a strong test based approach but for less critical systems we use technical debt as a useful tool. We believe in shipping small changes often and iterating quickly over designing a system from scratch. - 30 days holiday Wellbeing budget Health insurance Annual company offsite Company pension Maternity/ paternity leave (includes an extra four weeks of paid leave) Bike to work scheme Career progression framework Catered weekly office breakfast and lunches Fruit, snacks and beverages in the pantry Training budget We're still a fairly small team so we'll move quickly and here is what you can expect: 1st - a brief call with our Talent Acquisition team. 2nd stage - a chat with an Engineer from our parent company where we'll dive into the details of a recent project followed by a conversation with the CTO where we'll spend some of the time chatting about your background and experience, and the remainder of the time pairing on implementing a feature in the existing code base. 3rd - a final chat with the CEO to talk about the product vision and to answer any questions you have. All being well an offer will follow. GoGo, AWS, Kafka, Microservices, GraphQL
Dec 03, 2021
Full time
At Jigsaw XYZ, our core mission is to help individuals and businesses to access the financial products and services they need. We are building technology that enables access to fair and personalised financial products, and we want to hear from capable, creative people who want to help us accomplish this mission. We build around data, and we believe that the customer should own their data and grant access to companies they trust. With permission, we use the data to run real-time analytics to generate insights that empower individuals and businesses, and based on our learnings, we connect them to a marketplace of financial product providers. Our goal is to create a personalised financial services, for everyone. At Jigsaw XYZ we design and build the technology that empowers and enables the next generation of Financial Services. Jigsaw XYZ is a division of Motive Partners, a specialist investment firm that focuses on financial technology with expertise, connectivity and capabilities to create long-term value in financial technology businesses. Jigsaw XYZ is the innovation-focused division of Motive Partners.We're looking for engineers who love solving big problems and feel comfortable jumping between infrastructure and backend code to come and help us build the banking stack of the future. We really care about building a diverse and inclusive team from day one. Qualifications aren't that important to us, we're much more interested in your experience and passion for learning new things. So whatever your background, if what we're doing interests you we'd love to have a chat, even if you're not sure you 100% fit what we're looking for. About the role: We're building the banking platform of the future that allows for dynamic manufacturing of financial products unique to each customer. Think about getting a new credit card, every bank has 2-3 different products and you choose the one that fits your needs best. Now imagine a future where your bank could build a product based on what's important to you. Want a longer repayment period? Done. How about using some other collateral to get a lower interest rate? Yep we can do that. Just want a basic no-frills card with no emojis? We can do that too. We're building a platform to allow banks to price these dynamic products fairly and transparently meaning customers genuinely get financial products that are as unique as they are. The company itself, Luna Protocol, is being spun out of the innovation labs of our parent company, Motive Partners. This means we have all the excitement of being a new and growing company but with backing from a big company and access to their corporate partners. We're still fairly early into this journey so you'll have the opportunity to help shape the vision and technical direction! The team and product will grow fast and you'll have the opportunity to grow with it.As one of the first engineers to join the team you'll work directly with the CTO and take ownership of an area of the platform that interests you. That might mean getting hands on with setting up and securing our cloud infrastructure or maybe building out our analytics pipeline and services, or even a bit of everything. Whatever interests you, we'll do our best to support you and give you the resources to succeed.We're based in London but open to remote working. At the moment we're working in a hybrid model of 2-3 days in the office and the rest at home because we value being able to design things on a whiteboard face to face but if that model doesn't work for you then lets chat! About you: You're empathetic and caring. This is a big bet and it might get hard at times, so the most important thing for us is that we build a team that genuinely cares about each other as well as about the product we build.- We really value open communication and feedback (when delivered with empathy and compassion). Hopefully you'll feel the same way. You have experience in building backend systems at scale. It doesn't matter about the language or domain but we need engineers who have exposure to the sort of problems we'll face. You're constantly learning and are comfortable working on new technologies and domains. We'll support you as much as possible, but we need people who can drive their own learning when thrown into a new area. You're excited by big challenges, this isn't going to be simple to build and there'll be a lot of interesting and difficult engineering problems to overcome. If you're excited by this then we'd love to hear from you. What does success look like: Within the first week we'll aim to have you ship some code; something like a simple test case or a small change in functionality. Within the first one to two months you'll feel comfortable within the code base and are regularly shipping small updates to the system. If you're new to any of our stack we'll give you the time you need to get up to speed with it. Within the first three months you've led the design and implementation of a new feature or service and integrated it with the wider platform. You'll work with the CTO and CEO to understand the requirements and build something to fulfil it. By six months to a year you're helping shape the vision for parts of the platform and helping to scale the engineering team. This could be by being responsible for the technical implementation of different systems or by helping us scale the platform and tech as the team grows. However it manifests you'll be having a big impact on how we grow the tech organisation! Our Tech and Engineering principles: We're using a modern backend stack of Golang microservices running on AWS. We use Kubernetes for orchestration and Kafka for queueing, GraphQL for our APIs and a mixture of Low/No Code technologies for internal tools and React for customer apps. It's important to say that we're not expecting you to have experience with all of this tech, we're much more interested in your background, experience and willingness to learn. So whatever your background (Bootcamp, University Degree, Self Taught or something else!) if you're interested in what we're doing we'd love to hear from you! Otherwise we value following engineering best practices while making pragmatic and deliberate trade offs based on risk and speed of delivery. For our most important systems we move carefully with a strong test based approach but for less critical systems we use technical debt as a useful tool. We believe in shipping small changes often and iterating quickly over designing a system from scratch. - 30 days holiday Wellbeing budget Health insurance Annual company offsite Company pension Maternity/ paternity leave (includes an extra four weeks of paid leave) Bike to work scheme Career progression framework Catered weekly office breakfast and lunches Fruit, snacks and beverages in the pantry Training budget We're still a fairly small team so we'll move quickly and here is what you can expect: 1st - a brief call with our Talent Acquisition team. 2nd stage - a chat with an Engineer from our parent company where we'll dive into the details of a recent project followed by a conversation with the CTO where we'll spend some of the time chatting about your background and experience, and the remainder of the time pairing on implementing a feature in the existing code base. 3rd - a final chat with the CEO to talk about the product vision and to answer any questions you have. All being well an offer will follow. GoGo, AWS, Kafka, Microservices, GraphQL