Our client is currently recruiting for a QHSE officer based in Altens Aberdeen. We are seeking an adaptable individual to fulfill the role of Operational HSEQ Officer, encompassing a wide range of responsibilities across our Company and affiliated Group of Companies. This role primarily focuses on Health, Safety, Environment, and Quality management within our operations. Responsibilities: Conduct on-site visits, audits, and inspections, overseeing the issuance, servicing, and calibration of all personal protective equipment (PPE) and respiratory protective equipment (RPE). Offer support to Line Management regarding all aspects of HSEQ. Provide guidance to Line Management and staff on safe work systems through discussions, risk assessments, and method statement preparations. Perform regular audits of company operations, both on-site and off-site at client premises, documenting findings and providing feedback to the QHSE Department. Conduct daily inspections of site operations and maintain comprehensive records of observations. Perform competency assessments on personnel, documenting and reporting results to the QHSE Department. Investigate accidents, incidents, and complaints, overseeing the administration and monitoring of the CAIN System. Collaborate with the Company Doctor on medical matters. Monitor and upkeep company-provided PPE, RPE, and Safety Equipment, ensuring all equipment is certified and in optimal condition. Assist in disciplinary meetings when required. Maintain meticulous documentation pertaining to the role. Monitor and audit internal and external operational work activities, as well as participate in client and certification audits. Manage the Company Competence Training Matrix, ensuring personnel are trained within set timescales and arranging refresher training as needed. Prepare, plan, participate in, and monitor all audit processes as necessary. Continuously review and update Company policies, procedures, forms, and Risk Assessment/Method Statements as required. Fulfill other reasonable business requests as needed. Additional Requirement: High Level Confined Space Training and Emergency Response Training are advantageous for potential candidates, allowing for Emergency Response Team (ERT) coverage during workscopes when necessary. This role offers a dynamic environment where your expertise in operational HSEQ management will contribute significantly to our Company's safety culture and operational excellence INDFS
Apr 30, 2024
Full time
Our client is currently recruiting for a QHSE officer based in Altens Aberdeen. We are seeking an adaptable individual to fulfill the role of Operational HSEQ Officer, encompassing a wide range of responsibilities across our Company and affiliated Group of Companies. This role primarily focuses on Health, Safety, Environment, and Quality management within our operations. Responsibilities: Conduct on-site visits, audits, and inspections, overseeing the issuance, servicing, and calibration of all personal protective equipment (PPE) and respiratory protective equipment (RPE). Offer support to Line Management regarding all aspects of HSEQ. Provide guidance to Line Management and staff on safe work systems through discussions, risk assessments, and method statement preparations. Perform regular audits of company operations, both on-site and off-site at client premises, documenting findings and providing feedback to the QHSE Department. Conduct daily inspections of site operations and maintain comprehensive records of observations. Perform competency assessments on personnel, documenting and reporting results to the QHSE Department. Investigate accidents, incidents, and complaints, overseeing the administration and monitoring of the CAIN System. Collaborate with the Company Doctor on medical matters. Monitor and upkeep company-provided PPE, RPE, and Safety Equipment, ensuring all equipment is certified and in optimal condition. Assist in disciplinary meetings when required. Maintain meticulous documentation pertaining to the role. Monitor and audit internal and external operational work activities, as well as participate in client and certification audits. Manage the Company Competence Training Matrix, ensuring personnel are trained within set timescales and arranging refresher training as needed. Prepare, plan, participate in, and monitor all audit processes as necessary. Continuously review and update Company policies, procedures, forms, and Risk Assessment/Method Statements as required. Fulfill other reasonable business requests as needed. Additional Requirement: High Level Confined Space Training and Emergency Response Training are advantageous for potential candidates, allowing for Emergency Response Team (ERT) coverage during workscopes when necessary. This role offers a dynamic environment where your expertise in operational HSEQ management will contribute significantly to our Company's safety culture and operational excellence INDFS
Health, Safety and Environmental Officer 50,000 + 5,000 car allowance per annum depending on experience Working for a leading Automotive manufacturer based in Halesowen. Permanent Role Monday to Friday 40 hours per week Experience and Qualifications required for a Health, Safety and Environmental Officer in Halesowen. NEBOSH Certificate level IOSH Managing Safely Internal Auditor for ISO14001 Experience in Environmental management Environmental auditing qualifications or equivalent Details of a Health, Safety and Environmental Officer in Halesowen Manage all site safety and environmental issues, ensuring Managers are aware of their responsibilities in HSE risk management Develop and maintain all site HSE Policies and procedures and ensure they are up to date Manage training activities relating to compliance such as MEWP, First Aid, Fire etc. Co-ordinate plant risk assessments with other departmental managers Maintain database of contractors and their documentation Manage Insurance matters eg EL claims Co-ordinate Accident & near miss reporting, investigation & remedial actions Liaison with landlords, local councils, contractors, building surveyors as required Create and maintain key HSE KPI's on a monthly basis Ensure internal HSE Audits are carried out according to plan and support all internal and external audit programmes Visibility on the shop floor via safety walks on a daily basis Advise and assist with any other relevant HSE related matters as required. Please click apply if you are interested in this opportunity as a Health, Safety and Environmental Officer.
Apr 30, 2024
Full time
Health, Safety and Environmental Officer 50,000 + 5,000 car allowance per annum depending on experience Working for a leading Automotive manufacturer based in Halesowen. Permanent Role Monday to Friday 40 hours per week Experience and Qualifications required for a Health, Safety and Environmental Officer in Halesowen. NEBOSH Certificate level IOSH Managing Safely Internal Auditor for ISO14001 Experience in Environmental management Environmental auditing qualifications or equivalent Details of a Health, Safety and Environmental Officer in Halesowen Manage all site safety and environmental issues, ensuring Managers are aware of their responsibilities in HSE risk management Develop and maintain all site HSE Policies and procedures and ensure they are up to date Manage training activities relating to compliance such as MEWP, First Aid, Fire etc. Co-ordinate plant risk assessments with other departmental managers Maintain database of contractors and their documentation Manage Insurance matters eg EL claims Co-ordinate Accident & near miss reporting, investigation & remedial actions Liaison with landlords, local councils, contractors, building surveyors as required Create and maintain key HSE KPI's on a monthly basis Ensure internal HSE Audits are carried out according to plan and support all internal and external audit programmes Visibility on the shop floor via safety walks on a daily basis Advise and assist with any other relevant HSE related matters as required. Please click apply if you are interested in this opportunity as a Health, Safety and Environmental Officer.
Training & Development Officer, Rugby £42,500 per annum - inclusive of annual and 6 monthly bonus. Excellent company benefits Provide learning and development support to the business through engagement and collaboration of delivering internal training, reserving external training providers and utilising the apprenticeship scheme for development of the future skills of the business. Developing and monitoring internal on-the-job training and support processes Identifying future talent by building relationships and collaborating with training providers, schools, colleges and universities and specialist organisations. Maintaining an awareness of current and future standards and opportunities including, apprenticeships To build and maintain the profile of training with all stakeholders and to develop a pro-active approach to training across the business. Health & Safety Participate in the development and promotion of the HSE culture Be explementary in terms of health and safety and the environment Participate, upon request, in analyses (of risks, incidents) Be familiar with the main health and safety risks and the main environmental impact To be able to make proposals for improving working conditions and limiting environmental impact Training & Development Maintain the training systems utilising the company document control systems and in-house training platforms Assist with the development of the annual training plan housed within the training documentation Ensure training needs identified through the appraisal process are supported and delivered Responsible for the development and implementation of training, Project Management, 6 Sigma, Project Facilitation and any other suitable training package which can be delivered internally (First Aid & COSHH). Internal Training Review and develop where necessary all on-the-job training processes to ensure they continue to meet production demands and health and safety requirements Develop on-the-job training competencies across all production Monitor on-the-job training for all new starters and employees Monitor refresher training for on-the-job training Organise and manage in-house training including liaising with external training providers External Training Source and book venues for external training providers. Reporting Creating, maintaining and distributing training figures on a monthly basis Apprentices Assist with Government reporting e.g. Apprenticeship Levy. Coordinate with apprentice programmes ensuring apprentices and trainees are adequately supported Skills required: Experience facilitating Lean/6Sigma workshops Experience in delivering & design of training programmes Advanced Systems skills Confident, assertive, excellent communication skills
Apr 29, 2024
Full time
Training & Development Officer, Rugby £42,500 per annum - inclusive of annual and 6 monthly bonus. Excellent company benefits Provide learning and development support to the business through engagement and collaboration of delivering internal training, reserving external training providers and utilising the apprenticeship scheme for development of the future skills of the business. Developing and monitoring internal on-the-job training and support processes Identifying future talent by building relationships and collaborating with training providers, schools, colleges and universities and specialist organisations. Maintaining an awareness of current and future standards and opportunities including, apprenticeships To build and maintain the profile of training with all stakeholders and to develop a pro-active approach to training across the business. Health & Safety Participate in the development and promotion of the HSE culture Be explementary in terms of health and safety and the environment Participate, upon request, in analyses (of risks, incidents) Be familiar with the main health and safety risks and the main environmental impact To be able to make proposals for improving working conditions and limiting environmental impact Training & Development Maintain the training systems utilising the company document control systems and in-house training platforms Assist with the development of the annual training plan housed within the training documentation Ensure training needs identified through the appraisal process are supported and delivered Responsible for the development and implementation of training, Project Management, 6 Sigma, Project Facilitation and any other suitable training package which can be delivered internally (First Aid & COSHH). Internal Training Review and develop where necessary all on-the-job training processes to ensure they continue to meet production demands and health and safety requirements Develop on-the-job training competencies across all production Monitor on-the-job training for all new starters and employees Monitor refresher training for on-the-job training Organise and manage in-house training including liaising with external training providers External Training Source and book venues for external training providers. Reporting Creating, maintaining and distributing training figures on a monthly basis Apprentices Assist with Government reporting e.g. Apprenticeship Levy. Coordinate with apprentice programmes ensuring apprentices and trainees are adequately supported Skills required: Experience facilitating Lean/6Sigma workshops Experience in delivering & design of training programmes Advanced Systems skills Confident, assertive, excellent communication skills
Taylor Hopkinson Limited
Stonehouse, Gloucestershire
Taylor Hopkinson is supporting an international renewable energy producer in the recruitment of an Asset Management Support Officer . In the UK, our client has a focus on utility-scale solar and storage projects. Responsibilities: Provide support for solar, wind, hydro, and storage power generating assets within the designated Territory throughout all phases, from pre-construction to operation, with the aim of maximizing asset value for the business. Ensure compliance with EPC and O&M contracts, including construction specifications, operational schedules, safety protocols, and legal requirements. Act as the Owner's representative in interactions with various stakeholders such as EPC contractors, O&M contractors, lenders, government authorities, off-takers, suppliers, and partners to effectively manage contractual relationships. Oversee the construction phase of assets, ensuring adherence to regulatory requirements, and facilitate the transition to commercial operation. Assist in the project finance process, including due diligence, and address any outstanding construction issues post-financial close. Cultivate and maintain relationships with local, national, and regional authorities, as well as other stakeholders crucial for the success of asset finance, construction, and operation. Monitor compliance with planning obligations and handle planning applications when necessary. Foster positive relationships with internal business lines and corporate support functions to facilitate smooth asset execution. Ensure Health, Safety, and Environmental (HSE) compliance for both the Territory and individual assets. Uphold quality procedures, ensure asset security, and promptly address any operational deficiencies. Promote a productive and collaborative work environment where employees are valued and encouraged to contribute to solutions. Requirements: Minimum of 5 years of experience in Development or EPC roles within Solar, Battery Energy Storage Systems (BESS), or Wind sectors. Degree in Engineering or Science. Proficiency in budgeting. Demonstrated ability to manage multiple internal and external stakeholders. Familiarity with UK EPC HSE laws and regulations.
Apr 29, 2024
Full time
Taylor Hopkinson is supporting an international renewable energy producer in the recruitment of an Asset Management Support Officer . In the UK, our client has a focus on utility-scale solar and storage projects. Responsibilities: Provide support for solar, wind, hydro, and storage power generating assets within the designated Territory throughout all phases, from pre-construction to operation, with the aim of maximizing asset value for the business. Ensure compliance with EPC and O&M contracts, including construction specifications, operational schedules, safety protocols, and legal requirements. Act as the Owner's representative in interactions with various stakeholders such as EPC contractors, O&M contractors, lenders, government authorities, off-takers, suppliers, and partners to effectively manage contractual relationships. Oversee the construction phase of assets, ensuring adherence to regulatory requirements, and facilitate the transition to commercial operation. Assist in the project finance process, including due diligence, and address any outstanding construction issues post-financial close. Cultivate and maintain relationships with local, national, and regional authorities, as well as other stakeholders crucial for the success of asset finance, construction, and operation. Monitor compliance with planning obligations and handle planning applications when necessary. Foster positive relationships with internal business lines and corporate support functions to facilitate smooth asset execution. Ensure Health, Safety, and Environmental (HSE) compliance for both the Territory and individual assets. Uphold quality procedures, ensure asset security, and promptly address any operational deficiencies. Promote a productive and collaborative work environment where employees are valued and encouraged to contribute to solutions. Requirements: Minimum of 5 years of experience in Development or EPC roles within Solar, Battery Energy Storage Systems (BESS), or Wind sectors. Degree in Engineering or Science. Proficiency in budgeting. Demonstrated ability to manage multiple internal and external stakeholders. Familiarity with UK EPC HSE laws and regulations.
Corporate Security Officer Location: Barnwood, Gloucester GL4 Rate: 12.50 per hour Shift pattern: 4 on / 4 off: 4 days (Apply online only , 4 off. 4 nights (Apply online only , 4 off. Permanenet / Full Time. This is an opportunity to join a professional corporate security team in Gloucester. The role will see you working a mix of days, nights & weekends on a rota basis. You will be a part of a skilled team providing a dedicated security service. If you are a customer focused security officer please apply. Essential criteria: SIA license holder Happy working a mixture of days, nights & weekends on a rota basis. Duties to include: Meeting and greeting visitors and staff to the site Access / Egress security control Issuing visitor passes Regular site security officer patrols Front of house security duties Security Control room activities including the remote monitoring of alarm activations. You will respond to fire alarm activations, security incidents and emergencies. Provide friendly customer service to members of staff and visitors Carry out plant room and facilities checks when required. Complete security incident forms, notebook entries or Accident Report Forms as required. Ensure all Health & Safety policies are adhered to Work in conjunction with site Assignment Instructions Respond to emergency situations Other general security officer duties when required Momentum Security Recruitment Specialists Established as a Security Recruitment specialist Momentum Recruitment provide a quality focused recruitment service for the provision of permanent, contract & temporary staff across the EMEA region. Momentum Security Recruitment covers the following markets. Corporate Security Manned Guarding - Management & Operations Manned Guarding - SIA licensed Security Officer & site personnel staff Retail Loss Prevention, Audit & Fraud Security Sales & Business Development HSEQ (Health, Safety, Environmental & Quality Assurance)
Apr 28, 2024
Full time
Corporate Security Officer Location: Barnwood, Gloucester GL4 Rate: 12.50 per hour Shift pattern: 4 on / 4 off: 4 days (Apply online only , 4 off. 4 nights (Apply online only , 4 off. Permanenet / Full Time. This is an opportunity to join a professional corporate security team in Gloucester. The role will see you working a mix of days, nights & weekends on a rota basis. You will be a part of a skilled team providing a dedicated security service. If you are a customer focused security officer please apply. Essential criteria: SIA license holder Happy working a mixture of days, nights & weekends on a rota basis. Duties to include: Meeting and greeting visitors and staff to the site Access / Egress security control Issuing visitor passes Regular site security officer patrols Front of house security duties Security Control room activities including the remote monitoring of alarm activations. You will respond to fire alarm activations, security incidents and emergencies. Provide friendly customer service to members of staff and visitors Carry out plant room and facilities checks when required. Complete security incident forms, notebook entries or Accident Report Forms as required. Ensure all Health & Safety policies are adhered to Work in conjunction with site Assignment Instructions Respond to emergency situations Other general security officer duties when required Momentum Security Recruitment Specialists Established as a Security Recruitment specialist Momentum Recruitment provide a quality focused recruitment service for the provision of permanent, contract & temporary staff across the EMEA region. Momentum Security Recruitment covers the following markets. Corporate Security Manned Guarding - Management & Operations Manned Guarding - SIA licensed Security Officer & site personnel staff Retail Loss Prevention, Audit & Fraud Security Sales & Business Development HSEQ (Health, Safety, Environmental & Quality Assurance)
Corporate Security Officer Location: Aztec West BS32 Rate: £12.68 Shift pattern: Monday to Friday: Week 1: 6am-2pm / Week 2: 2pm-10pm. Role: Permanent / Full time This is a great opportunity to join a customer focused corporate security team in Bristol. This is a permanent/full time position. Essential criteria: SIA license holder Previous security experience Happy undertaking front of house corporate security duties Duties to include: Meeting and greeting visitors and staff to the site Access / Egress control Issuing visitor passes Regular site patrols Front of house duties Control room activities including the remote monitoring of alarm activations. You will respond to fire alarm activations, incidents and emergencies. Provide friendly customer service to members of staff and visitors Carry out plant room and facilities checks when required. Complete incident forms, notebook entries or Accident Report Forms as required. Ensure all Health & Safety policies are adhered to Work in conjunction with site Assignment Instructions Respond to emergency situations Momentum Security Recruitment Specialists Established as a Security Recruitment specialist Momentum Recruitment provide a quality focused recruitment service for the provision of permanent, contract & temporary staff across the EMEA region. Momentum Security Recruitment covers the following markets. Corporate Security Security Guarding - Management & Operations Security Guarding - SIA licensed Officer & site personnel staff Retail Loss Prevention, Audit & Fraud Security Sales & Business Development HSEQ (Health, Safety, Environmental & Quality Assurance)
Apr 26, 2024
Full time
Corporate Security Officer Location: Aztec West BS32 Rate: £12.68 Shift pattern: Monday to Friday: Week 1: 6am-2pm / Week 2: 2pm-10pm. Role: Permanent / Full time This is a great opportunity to join a customer focused corporate security team in Bristol. This is a permanent/full time position. Essential criteria: SIA license holder Previous security experience Happy undertaking front of house corporate security duties Duties to include: Meeting and greeting visitors and staff to the site Access / Egress control Issuing visitor passes Regular site patrols Front of house duties Control room activities including the remote monitoring of alarm activations. You will respond to fire alarm activations, incidents and emergencies. Provide friendly customer service to members of staff and visitors Carry out plant room and facilities checks when required. Complete incident forms, notebook entries or Accident Report Forms as required. Ensure all Health & Safety policies are adhered to Work in conjunction with site Assignment Instructions Respond to emergency situations Momentum Security Recruitment Specialists Established as a Security Recruitment specialist Momentum Recruitment provide a quality focused recruitment service for the provision of permanent, contract & temporary staff across the EMEA region. Momentum Security Recruitment covers the following markets. Corporate Security Security Guarding - Management & Operations Security Guarding - SIA licensed Officer & site personnel staff Retail Loss Prevention, Audit & Fraud Security Sales & Business Development HSEQ (Health, Safety, Environmental & Quality Assurance)
QHSE Officer North norfolk Full time permanent role Salary up to £39,000 DOE ISQ Recruitment is seeking a QHSE Officer on behalf of one of our prestigious multinational clients with a plant in Norfolk. This is an excellent opportunity to work with worldwide multinational company with factories in 17 countries click apply for full job details
Apr 26, 2024
Full time
QHSE Officer North norfolk Full time permanent role Salary up to £39,000 DOE ISQ Recruitment is seeking a QHSE Officer on behalf of one of our prestigious multinational clients with a plant in Norfolk. This is an excellent opportunity to work with worldwide multinational company with factories in 17 countries click apply for full job details
Job Title - SC Cleared Environmental Lead Location - Portsmouth OR Salisbury Salary - £55,000- £63,000 Clearance - SC Clearance is highly desirable Benefits - Exceptional Pension, Bonus, Learning & Development support, 25 days holiday, rising to 30, subsidised gym, discounts with retailers, rental deposit support, option to buy & sell holiday The Client: Curo are partnering with an organisation that delivers world class science and technology, and harness deep operational understanding of defence and security needs. Duties: Assist and support the Chief Safety Officer in developing and implementing health, safety and environmental protection and associated strategy, ensuring all associated business activities are accounted for. Lead on collaboration with other departments such as Transformation, Security, Estates and Portfolio Management to influence and enhance health, safety and environmental protection performance. As and when required, support the launch and dissemination of environment and wider health, safety and environmental protection related initiatives and projects including those associated with the Safety Reset and cultural change programmes Essential Experience: Practitioner Member: Institute of Environmental Management and Assessment Member (PIEMA) 5 years related experience with a proven background in results driving environmental management related activity within a high hazard environment, strategy, learning development and delivery using a project-based mind set to develop performance improvement plans. Experience in planning, undertaking and closing out auditing to a known set of standards/requirements Be familiar with stakeholder requirements including in particular JSP (Joint Services Publications) Desirable Experience: SC Clearance is highly desirable 3 to 5 years relevant health, safety and environmental protection experience in a defence/engineering/research context. Awareness of MOD culture and associated approaches to HSE management (eg terminology, structure, stakeholders, stakeholder expectations, JSP's, assurance framework). Working with external regulators such as the Environment Agency. Sustainability related qualification Member: Institute of Environmental Management and Assessment (MIEMA) Lead Auditor qualification Training Qualifications (eg PTLLS) We are looking to move swiftly on this one, so apply today. We look forward to receiving your application. To apply for this SC Environmental Lead permanent job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.
Apr 25, 2024
Full time
Job Title - SC Cleared Environmental Lead Location - Portsmouth OR Salisbury Salary - £55,000- £63,000 Clearance - SC Clearance is highly desirable Benefits - Exceptional Pension, Bonus, Learning & Development support, 25 days holiday, rising to 30, subsidised gym, discounts with retailers, rental deposit support, option to buy & sell holiday The Client: Curo are partnering with an organisation that delivers world class science and technology, and harness deep operational understanding of defence and security needs. Duties: Assist and support the Chief Safety Officer in developing and implementing health, safety and environmental protection and associated strategy, ensuring all associated business activities are accounted for. Lead on collaboration with other departments such as Transformation, Security, Estates and Portfolio Management to influence and enhance health, safety and environmental protection performance. As and when required, support the launch and dissemination of environment and wider health, safety and environmental protection related initiatives and projects including those associated with the Safety Reset and cultural change programmes Essential Experience: Practitioner Member: Institute of Environmental Management and Assessment Member (PIEMA) 5 years related experience with a proven background in results driving environmental management related activity within a high hazard environment, strategy, learning development and delivery using a project-based mind set to develop performance improvement plans. Experience in planning, undertaking and closing out auditing to a known set of standards/requirements Be familiar with stakeholder requirements including in particular JSP (Joint Services Publications) Desirable Experience: SC Clearance is highly desirable 3 to 5 years relevant health, safety and environmental protection experience in a defence/engineering/research context. Awareness of MOD culture and associated approaches to HSE management (eg terminology, structure, stakeholders, stakeholder expectations, JSP's, assurance framework). Working with external regulators such as the Environment Agency. Sustainability related qualification Member: Institute of Environmental Management and Assessment (MIEMA) Lead Auditor qualification Training Qualifications (eg PTLLS) We are looking to move swiftly on this one, so apply today. We look forward to receiving your application. To apply for this SC Environmental Lead permanent job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.
JOB TITLE: Health and Safety Trainer The COMPANY Our client is a huge manufacturer's trade guild who can boast around a quarter of manufacturing businesses in the UK as members. Working on behalf of manufacturing in the UK they offer business services and a lobbying voice at the heart of Government. As part of their commitment to excellence they have developed/offer the very best training across the industry. The ROLE Due to continued expansion an opportunity has arisen for a well qualified and experienced Health & Safety Consultant to deliver industry leading NEBOSH & IOSH training. The minutia of the role includes; You will travel to clients to deliver training Occasional online learning The training will be NEBOSH & IOSH, with some bespoke company/role centric courses Contribute to developing the courses Ensure clients receive the highest standards of professional delivery Maintain strong relationships with accreditation bodies The CANDIDATE Our client is looking for a strong Health and Safety Training Consultant with the following experience and attributes: Experience of delivering Health and Safety Training Background in manufacturing You must be a Chartered Member of IOSH or working towards this Excellent standard of technical skills and knowledge built on industry experience Excellent organisational and communication skills SALARY: 48,000 - 52,000 + 4225 car allowance plus a generous 30p per mileage allowance + company pay up to 8% matching pension contribution LOCATION: Midlands Suitable living locations include: Birmingham Coventry Leicester Leamington Spa Warwick Banbury Redditch Solihull Dudley Wolverhampton Walsall Rugby Nuneaton Northampton ALTERNATIVE JOB TITLES: H&S Consultant, Health and Safety Learning and Delivery Consultant, Regional H&S Consultant, HSEQ Advisor, Health and Safety Officer, Health and Safety Advisor, Health and Safety Manager INAND1
Apr 25, 2024
Full time
JOB TITLE: Health and Safety Trainer The COMPANY Our client is a huge manufacturer's trade guild who can boast around a quarter of manufacturing businesses in the UK as members. Working on behalf of manufacturing in the UK they offer business services and a lobbying voice at the heart of Government. As part of their commitment to excellence they have developed/offer the very best training across the industry. The ROLE Due to continued expansion an opportunity has arisen for a well qualified and experienced Health & Safety Consultant to deliver industry leading NEBOSH & IOSH training. The minutia of the role includes; You will travel to clients to deliver training Occasional online learning The training will be NEBOSH & IOSH, with some bespoke company/role centric courses Contribute to developing the courses Ensure clients receive the highest standards of professional delivery Maintain strong relationships with accreditation bodies The CANDIDATE Our client is looking for a strong Health and Safety Training Consultant with the following experience and attributes: Experience of delivering Health and Safety Training Background in manufacturing You must be a Chartered Member of IOSH or working towards this Excellent standard of technical skills and knowledge built on industry experience Excellent organisational and communication skills SALARY: 48,000 - 52,000 + 4225 car allowance plus a generous 30p per mileage allowance + company pay up to 8% matching pension contribution LOCATION: Midlands Suitable living locations include: Birmingham Coventry Leicester Leamington Spa Warwick Banbury Redditch Solihull Dudley Wolverhampton Walsall Rugby Nuneaton Northampton ALTERNATIVE JOB TITLES: H&S Consultant, Health and Safety Learning and Delivery Consultant, Regional H&S Consultant, HSEQ Advisor, Health and Safety Officer, Health and Safety Advisor, Health and Safety Manager INAND1
An automotive component manufacturer with sites across the UK and worldwide require a Health, Safety and Environmental Coordinator to support the Quality Manager and provide a comprehensive and coordinated approach to the management system. The ideal candidate will be NEBOSH qualified and have previous experience in a fast paced manufacturing environment. Commutable from: Dudley, Kidderminster, Wolverhampton, Bilston, Tipton, Telford, Cannock Package: 43 000 p.a. Suitable for: HSE Administrator, HSE Coordinator, HSE Officer, Health and Safety Coordinator The Role Reporting into the HSE Manager, you will have the following duties: -Advise management on Health, Safety and Environmental issues. -Monitor and report on HSE performance. -Assist the HSE Manager with managing the Health, Safety and Environmental committee meetings. -Assist the Line Managers to investigate accidents. The Person Educated in NEBOSH you will have the following experience: -ISO14001 and ISO45001 trained auditor. -IOSH membership. -Experience of working in a fast paced manufacturing environment (preferably automotive) To apply for this opportunity please click to apply or contact Greg Kneuss at the Ethero office in Telford for further details.
Apr 23, 2024
Full time
An automotive component manufacturer with sites across the UK and worldwide require a Health, Safety and Environmental Coordinator to support the Quality Manager and provide a comprehensive and coordinated approach to the management system. The ideal candidate will be NEBOSH qualified and have previous experience in a fast paced manufacturing environment. Commutable from: Dudley, Kidderminster, Wolverhampton, Bilston, Tipton, Telford, Cannock Package: 43 000 p.a. Suitable for: HSE Administrator, HSE Coordinator, HSE Officer, Health and Safety Coordinator The Role Reporting into the HSE Manager, you will have the following duties: -Advise management on Health, Safety and Environmental issues. -Monitor and report on HSE performance. -Assist the HSE Manager with managing the Health, Safety and Environmental committee meetings. -Assist the Line Managers to investigate accidents. The Person Educated in NEBOSH you will have the following experience: -ISO14001 and ISO45001 trained auditor. -IOSH membership. -Experience of working in a fast paced manufacturing environment (preferably automotive) To apply for this opportunity please click to apply or contact Greg Kneuss at the Ethero office in Telford for further details.
We're currently recruiting a Health, Safety & Environmental Officer to join a forward thinking company based in Shrewsbury (Shropshire), who are focused on enhancing their Health and Safety team, with a view to expand the team and open up a management/ business function role. Role details: Permanent, full time position Salary - up to 50,000 per annum (depending on experience) Company background: Health, Safety, and Environmental (HS&E) practices are deeply ingrained in our client's DNA. The company pride themselves on maintaining a strong, well-established, and proactive culture of HS&E excellence across all aspects of the business operations. HS&E is not just a priority; it is one of the four fundamental cornerstones of the business standards, underpinning every decision and action taken. Our client's attitude and approach to HS&E culture are characterised by a steadfast commitment, proactive engagement, and a relentless pursuit of excellence. They firmly believe that fostering a culture of HS&E excellence not only safeguards the well-being of their people and the environment but also drives sustainable business success and enduring value creation Essential Characteristics: Dynamic: Demonstrates an energetic and proactive approach to work, showing adaptability and resilience in fast-paced environments. Capable of driving positive change and embracing new challenges within the HS&E domain. Passionate: Displays a genuine enthusiasm for health, safety, and environmental practices, with a desire to make a meaningful impact in creating safer and healthier work environments. Shows dedication towards fostering a culture of continuous improvement in HS&E standards. Commitment to Development: Shows a strong willingness to develop both professionally and academically within the HS&E field. Actively seeks out opportunities to expand knowledge and attain relevant qualifications to enhance effectiveness in the role. Pride and Ownership: Takes ownership of HS&E initiatives and projects, demonstrating a high level of accountability for outcomes. Strives to uphold the highest standards of safety and environmental stewardship, instilling confidence and trust within the team and wider organisation. Visionary Leadership: Exhibits a forward-thinking mindset with aspirations to progress within the HS&E function, aiming to eventually lead the team as an HS&E Manager. Demonstrates strategic thinking and the ability to envision and implement long-term goals to elevate the company's HS&E practices. Caring Attitude: Displays genuine care and concern for the well-being of colleagues, customers, and the environment. Prioritises safety and environmental sustainability in all decision-making processes, fostering a culture of compassion and empathy within the organisation. Experience and Expertise: Brings valuable experiences and insights from previous roles or projects, with a focus on enhancing the company's existing HS&E framework. Demonstrates a track record of success in implementing effective safety and environmental initiatives, contributing to the positive evolution of the company's HS&E culture. Collaborative Approach: Works effectively within a team environment, fostering open communication and collaboration across departments. Values input from colleagues and stakeholders, leveraging diverse perspectives to drive innovation and continuous improvement in HS&E practices. Desirable Characteristics: Industry Knowledge: Familiarity with relevant industry regulations, standards, and best practices in health, safety, and environmental management. Technical Proficiency: Competency in utilising HS&E software, tools, and systems to streamline processes and enhance data-driven decision-making. Communication Skills: Strong verbal and written communication skills, capable of effectively conveying complex HS&E concepts to diverse audiences. Problem-Solving Skills: Ability to identify, analyse, and resolve HS&E-related challenges using critical thinking and problem-solving techniques. Leadership Potential: Demonstrates qualities of leadership, including integrity, resilience, and the ability to inspire and motivate others towards shared HS&E goals. Continuous Improvement Mindset: Shows a commitment to staying abreast of emerging trends and advancements in HS&E practices, actively seeking opportunities for innovation and optimisation. If you're an experienced HS&E Officer (or similar) and you're looking for your next career move with a growing, dynamic company then please apply with a copy of your CV! We also encourage applications from individuals who may not meet all criteria but possess a strong willingness to learn and contribute to the company's HS&E objectives.
Apr 23, 2024
Full time
We're currently recruiting a Health, Safety & Environmental Officer to join a forward thinking company based in Shrewsbury (Shropshire), who are focused on enhancing their Health and Safety team, with a view to expand the team and open up a management/ business function role. Role details: Permanent, full time position Salary - up to 50,000 per annum (depending on experience) Company background: Health, Safety, and Environmental (HS&E) practices are deeply ingrained in our client's DNA. The company pride themselves on maintaining a strong, well-established, and proactive culture of HS&E excellence across all aspects of the business operations. HS&E is not just a priority; it is one of the four fundamental cornerstones of the business standards, underpinning every decision and action taken. Our client's attitude and approach to HS&E culture are characterised by a steadfast commitment, proactive engagement, and a relentless pursuit of excellence. They firmly believe that fostering a culture of HS&E excellence not only safeguards the well-being of their people and the environment but also drives sustainable business success and enduring value creation Essential Characteristics: Dynamic: Demonstrates an energetic and proactive approach to work, showing adaptability and resilience in fast-paced environments. Capable of driving positive change and embracing new challenges within the HS&E domain. Passionate: Displays a genuine enthusiasm for health, safety, and environmental practices, with a desire to make a meaningful impact in creating safer and healthier work environments. Shows dedication towards fostering a culture of continuous improvement in HS&E standards. Commitment to Development: Shows a strong willingness to develop both professionally and academically within the HS&E field. Actively seeks out opportunities to expand knowledge and attain relevant qualifications to enhance effectiveness in the role. Pride and Ownership: Takes ownership of HS&E initiatives and projects, demonstrating a high level of accountability for outcomes. Strives to uphold the highest standards of safety and environmental stewardship, instilling confidence and trust within the team and wider organisation. Visionary Leadership: Exhibits a forward-thinking mindset with aspirations to progress within the HS&E function, aiming to eventually lead the team as an HS&E Manager. Demonstrates strategic thinking and the ability to envision and implement long-term goals to elevate the company's HS&E practices. Caring Attitude: Displays genuine care and concern for the well-being of colleagues, customers, and the environment. Prioritises safety and environmental sustainability in all decision-making processes, fostering a culture of compassion and empathy within the organisation. Experience and Expertise: Brings valuable experiences and insights from previous roles or projects, with a focus on enhancing the company's existing HS&E framework. Demonstrates a track record of success in implementing effective safety and environmental initiatives, contributing to the positive evolution of the company's HS&E culture. Collaborative Approach: Works effectively within a team environment, fostering open communication and collaboration across departments. Values input from colleagues and stakeholders, leveraging diverse perspectives to drive innovation and continuous improvement in HS&E practices. Desirable Characteristics: Industry Knowledge: Familiarity with relevant industry regulations, standards, and best practices in health, safety, and environmental management. Technical Proficiency: Competency in utilising HS&E software, tools, and systems to streamline processes and enhance data-driven decision-making. Communication Skills: Strong verbal and written communication skills, capable of effectively conveying complex HS&E concepts to diverse audiences. Problem-Solving Skills: Ability to identify, analyse, and resolve HS&E-related challenges using critical thinking and problem-solving techniques. Leadership Potential: Demonstrates qualities of leadership, including integrity, resilience, and the ability to inspire and motivate others towards shared HS&E goals. Continuous Improvement Mindset: Shows a commitment to staying abreast of emerging trends and advancements in HS&E practices, actively seeking opportunities for innovation and optimisation. If you're an experienced HS&E Officer (or similar) and you're looking for your next career move with a growing, dynamic company then please apply with a copy of your CV! We also encourage applications from individuals who may not meet all criteria but possess a strong willingness to learn and contribute to the company's HS&E objectives.
Remuneration: £140,000 (a blend of Salary and Share option i.e. £65,000 Salary and £75,000 Share option) Start date and end date (approx): This is a permanent position and is available for immediate start. (Flexible on start date based on notice period) About us: Concrete4Change (C4C) is a R&D company that is developing a ground-breaking technology to utilise and permanently mineralise CO2 in concrete. To date, C4C raised £4.5 million from private and public investors. The company is partly owned by two of the largest concrete manufacturers in the world, Siam Cement Group ($17 billion turnover) and Goldbeck GmbH (€7 billion turnover). C4C technology won a wide range of awards including: The most innovative Net-Zero project from UN COP26 Climate Challenge Cup SDG award from the European Technology Chamber Top 10 startups from Royal Academy of Engineer (£20k) Santander X Prize - Global Countdown to Net-Zero (worldwide) Top 50 start-up award from PWC Startups Award Winner Hard Tech Investment of the Year from UK Business Angel Association Please consider this position is designed for an entrepreneurial profile, with knowledge and experience of scaling deeptech startups As the CSO, you have an entrepreneurial mindset and the responsibility for developing and implementing all aspects of the technology that drives this business forward. You will work with the executive team to identify opportunities for innovation, analyse market trends, and ensure that their technology is aligned with the core business objectives. You will be responsible for leading a team of chemists and engineers to deliver high-quality solutions that meet the needs of our portfolio. Person's specifications PhD in STEM. More than 7 years of experience in one (or more) of the following fields: material science, physics, mineralogy, construction, concrete technology, concrete chemistry, civil engineering, CO2 capture and utilisation or recycling technologies. Experience in the characterisation, synthesis and modification of functional materials. More than 7 years of proven experience in managing and leading multidisciplinary R&D teams, including hiring, coaching, and performance management. Excellent project management skills, with a track record of successfully delivering R&D projects on time and within budget. Extensive experience leading independent research, ability to design and conduct research addressing fundamental scientific questions Demonstrated ability to work collaboratively in a cross-functional environment and build effective relationships with internal and external stakeholders. Significant experience in problem-solving and troubleshooting. Be able to identify issues, propose innovative solutions, and adapt experimental protocols to overcome challenges. Experience and deep understanding of characterisation methodology development of complex systems of organic and inorganic materials including polymers, and solid adsorbents R&D experience in fields of adsorption, adsorbent design, separation technologies, catalyst, materials surface functionalisation, carbon capture, surface chemistry or polymer. Understanding of laboratory setup, HSE requirements, experience in equipment specification development and procurement Knowledge of funding mechanisms, grant applications, and collaboration opportunities within the R&D sector. Familiarity with intellectual property management, patent filings, and licensing agreements. Experience of working in deep tech start-ups is highly desirable C-suite or founder experience is highly desirable C4C is seeking people who want to do applied science, with an entrepreneurial spirit and use their skills to build a sustainable world. A unique opportunity to work with top researchers across the world An exciting opportunity to work with construction and develop technologies for multi-billion pound cement and concrete companies Private health insurance, A competitive bonus upon achieving milestones Regular team meals and social events Next Steps: To apply please send a copy of your CV and cover letter to
Apr 23, 2024
Full time
Remuneration: £140,000 (a blend of Salary and Share option i.e. £65,000 Salary and £75,000 Share option) Start date and end date (approx): This is a permanent position and is available for immediate start. (Flexible on start date based on notice period) About us: Concrete4Change (C4C) is a R&D company that is developing a ground-breaking technology to utilise and permanently mineralise CO2 in concrete. To date, C4C raised £4.5 million from private and public investors. The company is partly owned by two of the largest concrete manufacturers in the world, Siam Cement Group ($17 billion turnover) and Goldbeck GmbH (€7 billion turnover). C4C technology won a wide range of awards including: The most innovative Net-Zero project from UN COP26 Climate Challenge Cup SDG award from the European Technology Chamber Top 10 startups from Royal Academy of Engineer (£20k) Santander X Prize - Global Countdown to Net-Zero (worldwide) Top 50 start-up award from PWC Startups Award Winner Hard Tech Investment of the Year from UK Business Angel Association Please consider this position is designed for an entrepreneurial profile, with knowledge and experience of scaling deeptech startups As the CSO, you have an entrepreneurial mindset and the responsibility for developing and implementing all aspects of the technology that drives this business forward. You will work with the executive team to identify opportunities for innovation, analyse market trends, and ensure that their technology is aligned with the core business objectives. You will be responsible for leading a team of chemists and engineers to deliver high-quality solutions that meet the needs of our portfolio. Person's specifications PhD in STEM. More than 7 years of experience in one (or more) of the following fields: material science, physics, mineralogy, construction, concrete technology, concrete chemistry, civil engineering, CO2 capture and utilisation or recycling technologies. Experience in the characterisation, synthesis and modification of functional materials. More than 7 years of proven experience in managing and leading multidisciplinary R&D teams, including hiring, coaching, and performance management. Excellent project management skills, with a track record of successfully delivering R&D projects on time and within budget. Extensive experience leading independent research, ability to design and conduct research addressing fundamental scientific questions Demonstrated ability to work collaboratively in a cross-functional environment and build effective relationships with internal and external stakeholders. Significant experience in problem-solving and troubleshooting. Be able to identify issues, propose innovative solutions, and adapt experimental protocols to overcome challenges. Experience and deep understanding of characterisation methodology development of complex systems of organic and inorganic materials including polymers, and solid adsorbents R&D experience in fields of adsorption, adsorbent design, separation technologies, catalyst, materials surface functionalisation, carbon capture, surface chemistry or polymer. Understanding of laboratory setup, HSE requirements, experience in equipment specification development and procurement Knowledge of funding mechanisms, grant applications, and collaboration opportunities within the R&D sector. Familiarity with intellectual property management, patent filings, and licensing agreements. Experience of working in deep tech start-ups is highly desirable C-suite or founder experience is highly desirable C4C is seeking people who want to do applied science, with an entrepreneurial spirit and use their skills to build a sustainable world. A unique opportunity to work with top researchers across the world An exciting opportunity to work with construction and develop technologies for multi-billion pound cement and concrete companies Private health insurance, A competitive bonus upon achieving milestones Regular team meals and social events Next Steps: To apply please send a copy of your CV and cover letter to
Remuneration: £130,000 per annum (a blend of Salary and Share option i.e. £65,000 Salary and £65,000 Share option) Start date and end date (approx): This is a permanent position and is available for immediate start. (Flexible on start date based on notice period) About us: Concrete4Change (C4C) is a R&D company that is developing a ground-breaking technology to utilise and permanently mineralise CO2 in concrete. To date, C4C raised £4.5 million from private and public investors. The company is partly owned by two of the largest concrete manufacturers in the world, Siam Cement Group ($17 billion turnover) and Goldbeck GmbH (€7 billion turnover). C4C technology won a wide range of awards including: 2021, The most innovative Net-Zero project from UN COP26 Climate Challenge Cup 2021, SDG award from the European technology chamber 2022, Top 10 startups from Royal Academy of Engineer (£20k) 2022, Santander X Prize - Global Countdown to Net-Zero (worldwide) 2022, Top 50 start-up award from PWC 2023, Startups Award Winner 2023, Hard Tech Investment of the Year from UK Business Angel Association Please consider this position is designed for an entrepreneur and is not a 9-5 job. As the COO, you have an entrepreneurial mindset and will act as a deputy to the Chief Executive to oversee and manage the efficiency of our operations. You will work with the executive team to identify opportunities for innovation, analyse market trends, and ensure that their technology is aligned with the core business objectives. Person's specifications Extensive experience in daily operations of fast growing startups, including human resources, legal, fundraising, marketing, manufacturing, accounting, IT and other departments More than 7 years of experience in executive leadership roles or start-up C-Suite management. Experience in hiring, coaching, and performance management. Excellent project management skills, with a track record of successfully delivering projects on time and within budget. Experience of business planning, data analysis and fundraising Demonstrated ability to work collaboratively in a cross-functional environment and build effective relationships with internal and external stakeholders and investors. Ability to diagnose problems quickly and foresee potential issues Experience and deep understanding of characterisation methodology development of complex systems of organic and inorganic materials including polymers, and solid adsorbents R&D experience in the field of carbon capture, chemistry or construction. Understanding of laboratory setup, HSE requirements, experience in equipment specification development and procurement Knowledge of funding mechanisms, grant applications, and collaboration opportunities within the R&D sector. Experience of working in deep tech start-ups is highly desirable C-suite or founder experience is highly desirable C4C is seeking people who want to do applied science, with an entrepreneurial spirit and use their skills to build a sustainable world. A unique opportunity to work with top researchers across the world An exciting opportunity to work with construction and develop technologies for multi-billion pound cement and concrete companies Private health insurance A competitive bonus upon achieving milestones Regular team meals and social events Next Steps: To apply please send a copy of your CV and cover letter to
Apr 23, 2024
Full time
Remuneration: £130,000 per annum (a blend of Salary and Share option i.e. £65,000 Salary and £65,000 Share option) Start date and end date (approx): This is a permanent position and is available for immediate start. (Flexible on start date based on notice period) About us: Concrete4Change (C4C) is a R&D company that is developing a ground-breaking technology to utilise and permanently mineralise CO2 in concrete. To date, C4C raised £4.5 million from private and public investors. The company is partly owned by two of the largest concrete manufacturers in the world, Siam Cement Group ($17 billion turnover) and Goldbeck GmbH (€7 billion turnover). C4C technology won a wide range of awards including: 2021, The most innovative Net-Zero project from UN COP26 Climate Challenge Cup 2021, SDG award from the European technology chamber 2022, Top 10 startups from Royal Academy of Engineer (£20k) 2022, Santander X Prize - Global Countdown to Net-Zero (worldwide) 2022, Top 50 start-up award from PWC 2023, Startups Award Winner 2023, Hard Tech Investment of the Year from UK Business Angel Association Please consider this position is designed for an entrepreneur and is not a 9-5 job. As the COO, you have an entrepreneurial mindset and will act as a deputy to the Chief Executive to oversee and manage the efficiency of our operations. You will work with the executive team to identify opportunities for innovation, analyse market trends, and ensure that their technology is aligned with the core business objectives. Person's specifications Extensive experience in daily operations of fast growing startups, including human resources, legal, fundraising, marketing, manufacturing, accounting, IT and other departments More than 7 years of experience in executive leadership roles or start-up C-Suite management. Experience in hiring, coaching, and performance management. Excellent project management skills, with a track record of successfully delivering projects on time and within budget. Experience of business planning, data analysis and fundraising Demonstrated ability to work collaboratively in a cross-functional environment and build effective relationships with internal and external stakeholders and investors. Ability to diagnose problems quickly and foresee potential issues Experience and deep understanding of characterisation methodology development of complex systems of organic and inorganic materials including polymers, and solid adsorbents R&D experience in the field of carbon capture, chemistry or construction. Understanding of laboratory setup, HSE requirements, experience in equipment specification development and procurement Knowledge of funding mechanisms, grant applications, and collaboration opportunities within the R&D sector. Experience of working in deep tech start-ups is highly desirable C-suite or founder experience is highly desirable C4C is seeking people who want to do applied science, with an entrepreneurial spirit and use their skills to build a sustainable world. A unique opportunity to work with top researchers across the world An exciting opportunity to work with construction and develop technologies for multi-billion pound cement and concrete companies Private health insurance A competitive bonus upon achieving milestones Regular team meals and social events Next Steps: To apply please send a copy of your CV and cover letter to
Do you have the ability to lead and inspire others, across disciplines? Do you have the drive, enthusiasm and talent to develop others? Are you ready to play a key role in leading and shaping a growing business? Can you ensure the company delivers outstanding products and services? Our client is a highly dynamic, entrepreneurial and innovative business, a commercial stage molecular diagnostics company developing ground-breaking diagnostic solutions. Their products and services are designed to improve clinical practice for the benefit of patients, clinicians, payers and industry. The company's unique proprietary platform is a fully automated, real time system which offers accurate, highly reliable molecular information from biological samples in virtually any setting. This in turn allows for rapid diagnosis and fast and effective treatment selection and monitoring - a significant step towards providing personalized medicines in areas of unmet medical need. Their diagnostic focus is primarily within unmet clinical needs in Oncology, with a significant number of products in this area, combined with a recently developed presence within Infectious Diseases to compliment this. Our client: Provides highly innovative molecular diagnostic solutions Provides solutions that significantly enhance early diagnosis and therapy decision making Is a publicly traded company operating on a global basis Is able to provide diagnostic analysis from both liquid and solid biopsy samples; DNA and RNA analysis Currently offers 14 unique Oncology assays and 3 Respiratory disease assays As Chief Operating Officer you will work closely with the CEO with responsibility for the day to day operations leading the Company's Operational Development and Growth. The Chief Operating Officer will provide cross-functional, strategic leadership for the operation of key business functions, including but not limited to: Business Planning Manufacturing & Supply Chain Quality & Regulatory Affairs Customer Services Process Improvement & Operational Excellence Compliance IT Systems HR & Associated HSE As Chief Operating Officer you will support the company in the execution of the short- and long-term vision, plans and directives by implementing judgement, vision, management, and leadership in line with the company's mission and core values. This is a unique opportunity to contribute, shape, lead and influence within a highly entrepreneurial and successful business, making a genuine difference to the lives of patients. Location: EU-Based Salary: Attractive Salary Commensurate With Experience Reference: PSL4118 Pharma-Search Ltd, Company Number: Click to enable/disable Google Analytics tracking. Privacy Policy
Apr 18, 2024
Full time
Do you have the ability to lead and inspire others, across disciplines? Do you have the drive, enthusiasm and talent to develop others? Are you ready to play a key role in leading and shaping a growing business? Can you ensure the company delivers outstanding products and services? Our client is a highly dynamic, entrepreneurial and innovative business, a commercial stage molecular diagnostics company developing ground-breaking diagnostic solutions. Their products and services are designed to improve clinical practice for the benefit of patients, clinicians, payers and industry. The company's unique proprietary platform is a fully automated, real time system which offers accurate, highly reliable molecular information from biological samples in virtually any setting. This in turn allows for rapid diagnosis and fast and effective treatment selection and monitoring - a significant step towards providing personalized medicines in areas of unmet medical need. Their diagnostic focus is primarily within unmet clinical needs in Oncology, with a significant number of products in this area, combined with a recently developed presence within Infectious Diseases to compliment this. Our client: Provides highly innovative molecular diagnostic solutions Provides solutions that significantly enhance early diagnosis and therapy decision making Is a publicly traded company operating on a global basis Is able to provide diagnostic analysis from both liquid and solid biopsy samples; DNA and RNA analysis Currently offers 14 unique Oncology assays and 3 Respiratory disease assays As Chief Operating Officer you will work closely with the CEO with responsibility for the day to day operations leading the Company's Operational Development and Growth. The Chief Operating Officer will provide cross-functional, strategic leadership for the operation of key business functions, including but not limited to: Business Planning Manufacturing & Supply Chain Quality & Regulatory Affairs Customer Services Process Improvement & Operational Excellence Compliance IT Systems HR & Associated HSE As Chief Operating Officer you will support the company in the execution of the short- and long-term vision, plans and directives by implementing judgement, vision, management, and leadership in line with the company's mission and core values. This is a unique opportunity to contribute, shape, lead and influence within a highly entrepreneurial and successful business, making a genuine difference to the lives of patients. Location: EU-Based Salary: Attractive Salary Commensurate With Experience Reference: PSL4118 Pharma-Search Ltd, Company Number: Click to enable/disable Google Analytics tracking. Privacy Policy
Health and Safety Officer As a purpose-driven organisation, we're all about the 'why'. Babington is committed to developing better futures: for individuals, organisations, and society. For us that means developing skills and creating opportunity for individuals and organisations to perform at their very best. We are looking for a Health & Safety Officer to join our Safe & Sound Team, who is an organised Health & Safety leader with a strong understanding of legislation and a passion for providing advice and guidance. If you are determined to make Babington Safe and Sound for all and be an integral part of Babington's journey of Developing Better Futures , then we want to hear from you! Summary of role Effectively monitor Health and Safety in the workplace across the whole provision of Babington ensuring that our policies and practises are in line with the requirements of the HSE and that any associated risk assessments are carried out timely in line with legislative requirements and company policy and procedures Brief summary of principle accountabilities Responsible for ensuring the timely completion and monitoring of Health and Safety risk assessments in the workplace across Babington's sites. Ensure and monitor that Trainers complete Health and Safety risk assessments within a timely manner. Provide bi-weekly reports on how many health and safety's risk assessments have been completed and how many are outstanding. Carry out quarterly Health and Safety risk assessments at all Babington centres and report back any issues to the Group Safe and Sound Manager. Support with the completion of any other additional risk assessments in accordance with legislative requirements. Liaise closely with the Group Safe and Sound Manager to develop and maintain processes in line with company policy and changes in legislation. Work in conjunction with the Group Safe and Sound Manager to review existing procedures for risk. Carry out risk assessment on new processes or change. Support a range of divisions through monitoring and completion of Health and Safety inspections in the workplace within regions across the UK. Support a range of divisions to monitor and eliminate any risks identified at initial inspection. Investigate and support with any Health and Safety concerns raised. Brief person specification Essential (E) Desirable (D) Qualifications Grade A-C GCSE in English and Maths or equivalent (E) NEBOSH Certificate (E) IOSH working safety Certificate (E) Skills and experience Experience of supporting, driving performance and service support within Health and Safety and Safeguarding (E) Experience of coordinating Health and Safety issues (E) Experience of utilising effective coaching techniques (D) Experience of developing, implementing and managing processes (D) Ability to work effectively as part of a team (E) Ability to deliver to agreed targets (E) IT literate and proficient in Microsoft Office particularly the Word, Excel and Outlook (E) Babington Benefits My Babington Rewards Bupa Healthcare Plan 25 Days annual leave plus Bank holidays Additional annual leave purchase scheme Employer Pension contribution We'll be conducting interviews on a continuous basis and reserve the right to take down the advert when we have found the right candidate. Babington is committed to safeguarding and promoting the welfare of all learners and employees associated with our business. We, therefore, expect all employees to share this commitment and demonstrate our values within all aspects of their work. All offers of employment are subject to relevant vetting checks, including successful completion of an appropriate check through the Disclosure & Barring Service. We are innovators in Education so why not apply now and join us in Developing Better Futures!
Apr 17, 2024
Full time
Health and Safety Officer As a purpose-driven organisation, we're all about the 'why'. Babington is committed to developing better futures: for individuals, organisations, and society. For us that means developing skills and creating opportunity for individuals and organisations to perform at their very best. We are looking for a Health & Safety Officer to join our Safe & Sound Team, who is an organised Health & Safety leader with a strong understanding of legislation and a passion for providing advice and guidance. If you are determined to make Babington Safe and Sound for all and be an integral part of Babington's journey of Developing Better Futures , then we want to hear from you! Summary of role Effectively monitor Health and Safety in the workplace across the whole provision of Babington ensuring that our policies and practises are in line with the requirements of the HSE and that any associated risk assessments are carried out timely in line with legislative requirements and company policy and procedures Brief summary of principle accountabilities Responsible for ensuring the timely completion and monitoring of Health and Safety risk assessments in the workplace across Babington's sites. Ensure and monitor that Trainers complete Health and Safety risk assessments within a timely manner. Provide bi-weekly reports on how many health and safety's risk assessments have been completed and how many are outstanding. Carry out quarterly Health and Safety risk assessments at all Babington centres and report back any issues to the Group Safe and Sound Manager. Support with the completion of any other additional risk assessments in accordance with legislative requirements. Liaise closely with the Group Safe and Sound Manager to develop and maintain processes in line with company policy and changes in legislation. Work in conjunction with the Group Safe and Sound Manager to review existing procedures for risk. Carry out risk assessment on new processes or change. Support a range of divisions through monitoring and completion of Health and Safety inspections in the workplace within regions across the UK. Support a range of divisions to monitor and eliminate any risks identified at initial inspection. Investigate and support with any Health and Safety concerns raised. Brief person specification Essential (E) Desirable (D) Qualifications Grade A-C GCSE in English and Maths or equivalent (E) NEBOSH Certificate (E) IOSH working safety Certificate (E) Skills and experience Experience of supporting, driving performance and service support within Health and Safety and Safeguarding (E) Experience of coordinating Health and Safety issues (E) Experience of utilising effective coaching techniques (D) Experience of developing, implementing and managing processes (D) Ability to work effectively as part of a team (E) Ability to deliver to agreed targets (E) IT literate and proficient in Microsoft Office particularly the Word, Excel and Outlook (E) Babington Benefits My Babington Rewards Bupa Healthcare Plan 25 Days annual leave plus Bank holidays Additional annual leave purchase scheme Employer Pension contribution We'll be conducting interviews on a continuous basis and reserve the right to take down the advert when we have found the right candidate. Babington is committed to safeguarding and promoting the welfare of all learners and employees associated with our business. We, therefore, expect all employees to share this commitment and demonstrate our values within all aspects of their work. All offers of employment are subject to relevant vetting checks, including successful completion of an appropriate check through the Disclosure & Barring Service. We are innovators in Education so why not apply now and join us in Developing Better Futures!
Based: Manchester Term: Full-time, Permanent As a member of the Senior Management Team the post holder is responsible for developing, implementing and continually improving all safety, health, environment and quality (SHEQ) policies and procedures in line with the requirements of the business. This will include advising the board on all SHEQ matters and legislation, safety auditing, planning training for all departments and continuous reviews to ensure Metroline Manchester's procedures and systems are comprehensive and robust. Working with all parts of the business to ensure Metroline staff, Contractors and Projects operate in a manner, complying with current legislation and consistent with our SHEQ policies and procedures. Main Responsibilities Advise and assist all staff on matters relating to SHEQ within their work environment. Provide advice to the various management grades in how to apply their HS&E training to best effect. Attain and maintain accreditation for all ISO standards associated with SHEQ in line with the needs of the business. ISO9001, ISO14001 and ISO45001. Participate in Management reviews and other meetings where and when required and any other initiatives requiring advice and guidance on SHEQ matters. Liaise with the HSE, Environmental offices, Councils, contractors, fire service and other regulatory and professional bodies, in regard of investigations, introduction of new technologies, and future development of sites. Manage the company's SHEQ Business Partners in assessing and reviewing both on and off bus incidents, leading to positive actions in moving towards the aim of Zero incidents for the businesses in Manchester. Review and assist in the creation of new and existing risk assessments for all health and safety related aspects of the business including the completion of fire risk, and depot emergency plans. Work with the Facilities team to ensure procedures for managing all environmental monitoring and policies are in place and up to date and compliant in regards of records and inspections with applicable legislation. To liaise with Depot Staff and TU representatives where required, at quarterly meetings and Engineering toolbox talks. To procure, implement and monitor safety training programmes, ensuring records for staff and departments are updated accordingly. Ensure the Metroline SHEQ policies and common shared information is up to date by constant review of the HSE web site; any changes are communicated to staff and incorporated into company day to day activities. Assist in compiling statistics and data on collisions, injuries and environmental issues that are required by authorities, TfGM and ComfortDelGro. Responsibilities for environmental issues including meeting with officers from local councils regarding noise, pollution from oils, exhaust etc. Attend meetings with internal and external bodies regarding safety or other issues. To ensure that all environmental issues including policy and control of duty of care are appropriate and up to date. Be responsible for the company's compliance with GDPR regulations and act as Data Protection Officer. About You At least 10 years' experience in operational SHEQ roles IOSH certified member IEMA certified member NVQ Level 5 or higher in Occupational Health and Safety or NEBOSH diploma Proficient in use of Microsoft Word & Excel Knowledge of employment legislation. About Us Metronline Manchester is a recently formed arm of ComfortDelGro, one of the largest land transport companies in the world, with a presence in 7 countries and operating a fleet of over 40,000 vehicles. In March 2024 we were awarded contracts to operate four franchises in Greater Manchester by Greater Manchester Combined Authority (GMCA). Metroline have been operating in the UK since 1989, and are the fourth largest scheduled bus operator in London and operates about 17 percent of the city's scheduled bus services. It is part of ComfortDelGro's wider operations in the UK, which include; Argyle Satellite, Adventure Travel, CityFleet Networks, Computer Cab, KingKabs, Scottish Citylink Coaches, Megabus and Westbus Coach Services. These companies operate in 23 different towns and cities, offering a comprehensive range of point-to-point and public transport solutions including buses, coaches, taxis, and private hire vehicles. Recruitment Process Deadline to apply: Wednesday 1st May 2024.Phone Interviews will happen as soon as possible after your application, followed by a 2-stage process. Metroline is an equal opportunity employer and all qualified applicants will receive consideration for employment with due regard to legal obligations for protected characteristics i.e. age, disability, marriage and civil partnership, gender reassignment, pregnancy and maternity, race, religion and belief, sex and sexual orientation. Metroline Manchester are being supported on this recruitment by Steed Business Services Ltd. REF-
Apr 13, 2024
Full time
Based: Manchester Term: Full-time, Permanent As a member of the Senior Management Team the post holder is responsible for developing, implementing and continually improving all safety, health, environment and quality (SHEQ) policies and procedures in line with the requirements of the business. This will include advising the board on all SHEQ matters and legislation, safety auditing, planning training for all departments and continuous reviews to ensure Metroline Manchester's procedures and systems are comprehensive and robust. Working with all parts of the business to ensure Metroline staff, Contractors and Projects operate in a manner, complying with current legislation and consistent with our SHEQ policies and procedures. Main Responsibilities Advise and assist all staff on matters relating to SHEQ within their work environment. Provide advice to the various management grades in how to apply their HS&E training to best effect. Attain and maintain accreditation for all ISO standards associated with SHEQ in line with the needs of the business. ISO9001, ISO14001 and ISO45001. Participate in Management reviews and other meetings where and when required and any other initiatives requiring advice and guidance on SHEQ matters. Liaise with the HSE, Environmental offices, Councils, contractors, fire service and other regulatory and professional bodies, in regard of investigations, introduction of new technologies, and future development of sites. Manage the company's SHEQ Business Partners in assessing and reviewing both on and off bus incidents, leading to positive actions in moving towards the aim of Zero incidents for the businesses in Manchester. Review and assist in the creation of new and existing risk assessments for all health and safety related aspects of the business including the completion of fire risk, and depot emergency plans. Work with the Facilities team to ensure procedures for managing all environmental monitoring and policies are in place and up to date and compliant in regards of records and inspections with applicable legislation. To liaise with Depot Staff and TU representatives where required, at quarterly meetings and Engineering toolbox talks. To procure, implement and monitor safety training programmes, ensuring records for staff and departments are updated accordingly. Ensure the Metroline SHEQ policies and common shared information is up to date by constant review of the HSE web site; any changes are communicated to staff and incorporated into company day to day activities. Assist in compiling statistics and data on collisions, injuries and environmental issues that are required by authorities, TfGM and ComfortDelGro. Responsibilities for environmental issues including meeting with officers from local councils regarding noise, pollution from oils, exhaust etc. Attend meetings with internal and external bodies regarding safety or other issues. To ensure that all environmental issues including policy and control of duty of care are appropriate and up to date. Be responsible for the company's compliance with GDPR regulations and act as Data Protection Officer. About You At least 10 years' experience in operational SHEQ roles IOSH certified member IEMA certified member NVQ Level 5 or higher in Occupational Health and Safety or NEBOSH diploma Proficient in use of Microsoft Word & Excel Knowledge of employment legislation. About Us Metronline Manchester is a recently formed arm of ComfortDelGro, one of the largest land transport companies in the world, with a presence in 7 countries and operating a fleet of over 40,000 vehicles. In March 2024 we were awarded contracts to operate four franchises in Greater Manchester by Greater Manchester Combined Authority (GMCA). Metroline have been operating in the UK since 1989, and are the fourth largest scheduled bus operator in London and operates about 17 percent of the city's scheduled bus services. It is part of ComfortDelGro's wider operations in the UK, which include; Argyle Satellite, Adventure Travel, CityFleet Networks, Computer Cab, KingKabs, Scottish Citylink Coaches, Megabus and Westbus Coach Services. These companies operate in 23 different towns and cities, offering a comprehensive range of point-to-point and public transport solutions including buses, coaches, taxis, and private hire vehicles. Recruitment Process Deadline to apply: Wednesday 1st May 2024.Phone Interviews will happen as soon as possible after your application, followed by a 2-stage process. Metroline is an equal opportunity employer and all qualified applicants will receive consideration for employment with due regard to legal obligations for protected characteristics i.e. age, disability, marriage and civil partnership, gender reassignment, pregnancy and maternity, race, religion and belief, sex and sexual orientation. Metroline Manchester are being supported on this recruitment by Steed Business Services Ltd. REF-
About The Role As a rapidly growing Company who are leaders within the automotive aftermarket, we have an exciting career opportunity for a Health & Safety Officer to support our network. We are looking for a highly motivated and energetic Health & Safety Officer who will drive health and safety standards through the provision of advice, support and guidance to Regional, Branch Management Teams and Branch/Distribution network whilst ensuring that all health, safety and environmental legislation is adhered to. The position will be field based covering Midlands, North Wales, North West, North East England, Isle of Man and Northern Ireland. The successful applicant should ideally live North of Birmingham. Main Duties Include: Advise on matters relating to H&S, including the obligations and responsibilities of managers, employees and contractors Conduct internal H&S audits and inspections at designated branches to meet agreed company standards and fulfil the obligations of current legislation and promote continued improvement and change Maintain and keep records of branch inspections whilst producing reports and action plans to ensure compliance with regulations and mitigate risks Follow up on action plans and issue resolution to conclusion and escalate as appropriate In conjunction with Facilities and Project Teams ensure that contractors provide the suitable Risk Assessments, method statements and documentation to proceed with Cascade relevant policies into all areas Provide appropriate Health, Safety and Fire risk assessment methodology to ensure all potential risks are identified and control measures are implemented Investigate accidents and near misses, and recommend resolution or change to procedure as appropriate • Manage the accident policy to minimise the risk of accidents Deliver a comprehensive training programme to promote, develop and sustain a positive Health & Safety culture Produce appropriate inputs to be provided at induction Keep abreast of current and proposed Health, Safety and environmental legislation and advises/acts appropriately Work with Advisory and legal bodies for Group e.g., HSE, or local authorities Work with product and supply teams to ensure safe storage and transportation of product Work collaboratively within the health and safety team to constantly refine and deliver the Group Health & safety Strategy Working Hours: 40 hours per week - Monday to Friday About You What you will need to succeed: NEBOSH National General Certificate A good working knowledge of Health & Safety legislation 2 years' minimum experience of developing and implementing H&S systems and procedures, completing risk assessments and inspections Valid UK driving licence with maximum 6 points Literate in IT systems and other applications Highly motivated and energetic Ability to work on your own initiative or as part of a team Strong communication skills with the ability to build relationships with people at all levels Practical and pragmatic with a hands-on approach Extra bonus points: Ideally a technical or graduate member of IOSH Environmental qualification What we'll offer: 28 days annual leave, including bank holidays (and opportunity to incease annual leave for time served) Online employee discount scheme including big discounts to local cinemas, theme park attractions, major retailers and much more Healthcare cash plan Company pension Group life assurance Internal development programmes Career progression opportunities About Us GSF Car Parts is one of the UK's leading automotive parts distributors, supplying thousands of independent garages throughout the UK and Ireland with parts, tools, garage equipment and specialist training. The group has over 175 branches nationwide and a turnover exceeding £475 million. Built on the heritage and success of a dozen local brand identities acquired over several years, we have traded as one brand since November 2021. Our branch network is bolstered by centralised support and expertise from specialist departments in key areas such as procurement and supply chain, marketing and national accounts. The business also benefits from integrated IT systems, which include our industry leading catalogue system, Allicat, and access to the Group's national garage programme, Servicesure.
Dec 18, 2022
Full time
About The Role As a rapidly growing Company who are leaders within the automotive aftermarket, we have an exciting career opportunity for a Health & Safety Officer to support our network. We are looking for a highly motivated and energetic Health & Safety Officer who will drive health and safety standards through the provision of advice, support and guidance to Regional, Branch Management Teams and Branch/Distribution network whilst ensuring that all health, safety and environmental legislation is adhered to. The position will be field based covering Midlands, North Wales, North West, North East England, Isle of Man and Northern Ireland. The successful applicant should ideally live North of Birmingham. Main Duties Include: Advise on matters relating to H&S, including the obligations and responsibilities of managers, employees and contractors Conduct internal H&S audits and inspections at designated branches to meet agreed company standards and fulfil the obligations of current legislation and promote continued improvement and change Maintain and keep records of branch inspections whilst producing reports and action plans to ensure compliance with regulations and mitigate risks Follow up on action plans and issue resolution to conclusion and escalate as appropriate In conjunction with Facilities and Project Teams ensure that contractors provide the suitable Risk Assessments, method statements and documentation to proceed with Cascade relevant policies into all areas Provide appropriate Health, Safety and Fire risk assessment methodology to ensure all potential risks are identified and control measures are implemented Investigate accidents and near misses, and recommend resolution or change to procedure as appropriate • Manage the accident policy to minimise the risk of accidents Deliver a comprehensive training programme to promote, develop and sustain a positive Health & Safety culture Produce appropriate inputs to be provided at induction Keep abreast of current and proposed Health, Safety and environmental legislation and advises/acts appropriately Work with Advisory and legal bodies for Group e.g., HSE, or local authorities Work with product and supply teams to ensure safe storage and transportation of product Work collaboratively within the health and safety team to constantly refine and deliver the Group Health & safety Strategy Working Hours: 40 hours per week - Monday to Friday About You What you will need to succeed: NEBOSH National General Certificate A good working knowledge of Health & Safety legislation 2 years' minimum experience of developing and implementing H&S systems and procedures, completing risk assessments and inspections Valid UK driving licence with maximum 6 points Literate in IT systems and other applications Highly motivated and energetic Ability to work on your own initiative or as part of a team Strong communication skills with the ability to build relationships with people at all levels Practical and pragmatic with a hands-on approach Extra bonus points: Ideally a technical or graduate member of IOSH Environmental qualification What we'll offer: 28 days annual leave, including bank holidays (and opportunity to incease annual leave for time served) Online employee discount scheme including big discounts to local cinemas, theme park attractions, major retailers and much more Healthcare cash plan Company pension Group life assurance Internal development programmes Career progression opportunities About Us GSF Car Parts is one of the UK's leading automotive parts distributors, supplying thousands of independent garages throughout the UK and Ireland with parts, tools, garage equipment and specialist training. The group has over 175 branches nationwide and a turnover exceeding £475 million. Built on the heritage and success of a dozen local brand identities acquired over several years, we have traded as one brand since November 2021. Our branch network is bolstered by centralised support and expertise from specialist departments in key areas such as procurement and supply chain, marketing and national accounts. The business also benefits from integrated IT systems, which include our industry leading catalogue system, Allicat, and access to the Group's national garage programme, Servicesure.
Health and Safety Manager / Senior Health and Safety Officer £38000 plus fantastic benefits including Bonus scheme Warwick Our prestigious client is seeking a health and safety manager, or senior health and safety officer to maintain their exceptional record in QHSE compliance Health and Safety Manager / Senior Health and Safety Officer Ensuring that current process is are followed, and all health and safety information recorded. Deliver a broad-based health and safety service to department heads Keep up to date with legislation and innovation build effective working relationships, and championed good health and safety practises The company Widely recognised as one of the top performing companies in their sector, they offer exceptional benefits and career opportunities, watched working alongside a highly experienced and qualified team of professionals. You will bring a good understanding of commercial and industrial health and safety, the ability to build relationships and work well with others, and a good underpinning knowledge of legislation. For more details please submit your CV
Dec 18, 2022
Full time
Health and Safety Manager / Senior Health and Safety Officer £38000 plus fantastic benefits including Bonus scheme Warwick Our prestigious client is seeking a health and safety manager, or senior health and safety officer to maintain their exceptional record in QHSE compliance Health and Safety Manager / Senior Health and Safety Officer Ensuring that current process is are followed, and all health and safety information recorded. Deliver a broad-based health and safety service to department heads Keep up to date with legislation and innovation build effective working relationships, and championed good health and safety practises The company Widely recognised as one of the top performing companies in their sector, they offer exceptional benefits and career opportunities, watched working alongside a highly experienced and qualified team of professionals. You will bring a good understanding of commercial and industrial health and safety, the ability to build relationships and work well with others, and a good underpinning knowledge of legislation. For more details please submit your CV
At AQA, we're committed to advancing education and we're committed to our people. As the largest provider of academic qualifications in the UK, we mark over seven million GCSEs and A-levels each year and it's our people who make this happen. Complaints Lead Permanent Salary Manchester: £22,548 - £25,116 per year Hybrid Working This is a brand new role within a newly reformed team which offers the opportunity for real growth and development in a company that actively encourages learning and internal mobility. If you are well versed in complaints and developing complaints reduction strategies, perhaps with an ombudsman background, this could be your next job. The organisation is diversifying and is likely to expand beyond the current customer base so you will need to be ready for a challenge to shape any changes and make the role your own. You will be part of the core team of 3 which expands to become a team of 9 in peak exam season, where you will have the opportunity to line manage our seasonal colleagues. This role will enable you to work a 35 hour working week on a hybrid basis whilst having 25 days leave, which increases to 30 days with service, plus extra days over Christmas . On top of that you will have access to an generous pension which could see you paying in 7% and AQA paying in an additional 11.5% per annum. To apply, please upload your CV. All applications will be responded to. Interviews will be held via MS Teams in the week beginning 9 January 2023 CRE22 Recruitment Agencies We have a preferred supplier list (PSL) in place. Unsolicited CVs will be treated as a gift. We will not be subject to or liable under your terms and conditions for agency fees. Full Job Description Summary Owns the delivery of high-quality, consistent and customer-focused responses to complaints. Oversees the day-to-day case management of complaints, liaising with colleagues at all levels from across the organisation to ensure that complaints are resolved promptly, in line with internal and regulatory requirements. In doing so, role-models AQA's values and behaviours. Supports colleagues in offering best-in-class complaint-handling through the provision of training and guidance. Line-manages the Complaints Team Adviser, facilitating their growth and development. During peak periods, manages the temporary Complaints team, providing support and guidance to the team and ensuring customers are receiving an excellent service. Supports with complaints reporting and root cause analysis, feeding back to colleagues and teams across the organisation. Helps to identify opportunities for improvements to complaint-handling and systems, ensuring our approach is as effective and efficient as possible.Section 1 - Accountabilities Customer (external or internal) - Being trusted and reliable in assessment design and delivery Build exceptional relationships with our internal and external customers, guiding the business in consistently delivering a best in class service that meets our customers' needs. Demonstrates commercial flexibility by undertaking other responsibilities which are of a commensurate level as business needs change. Cash (finances) - Ensuring sound financial management and a robust asset base Product and internal processes - Delivering quality products and outcomes - as recognised by the customer Resolve and actively manage complaints, including escalated complaints, liaising with other areas to come to a final resolution in the best interests of the customer. Ensure complaints are resolved in a prompt and efficient manner meeting our regulatory requirements and customer standards. Support colleagues by providing regular training and guidance on complaint-handling. Ensures AQA is safe and legally compliant by applying AQA's policies and other legislative requirements including but not limited to HSE, Equal Opportunities and ISMS. People and culture - Ensuring we have great people achieving their potential Produces high levels of performance by modelling leadership behaviours with confidence and providing clarity, challenge, feedback and coaching in line with business objectives. Line-manages the Complaints team adviser, ensuring they're providing an excellent service and facilitating their growth and development. At peak times, manages a team of advisers to deliver high-quality responses to sensitive cases. Technology - Delivering demonstrably secure, reliable, agile and cost-effective systems Uses CRM system to manage, allocate and report on complaints. Adept at using other internal systems for investigative and reporting purposes. Helps to identify opportunities to make improvements to our systems and processes. Government and external - Providing timely, valued insight and evidence that inform policy Responds promptly, thoroughly and confidently to the concerns of the regulator and key external stakeholders. Section 2 - Key relationships and performance Key internal relationships: Complaints Manager Complaints Team Adviser Head of Customer Experience Customer Services Operations Curriculum Exams Integrity Regulatory Relationships Key external relationships: Teachers, exams officers and SLT staff Ofqual Key performance indicators: Resolving complaints to a consistently high standard, meeting our Service Level Agreements Exceptional relationships with internal and external stakeholders High-quality handling of complaints across AQA as identified by quality assurance monitoring and regulatory feedback Section 3 - Person profile Assessment Understanding of relevant supply chain/business process best practice - A/P Broad understanding of the political, educational and business context within which AQA works - A/I Knowledge of best-practice complaints processes with associated procedures and systems - A/I Qualification Educated to degree level or extensive experience in a similar role - A Skills Attention to detail and accuracy in customer correspondence - P Ability to deal effectively and accurately with written and telephone enquiries from internal/external customers using clear and concise English - A/I/P Customer focused - delivers own and team's work to the best outcome from the customer perspective - A/I/P Develops effective working relationships within and across sites - A/I/P Manages process and drives performance of collaboration - I/P Coaches, develops and supports colleagues in their handling of complaints, including delivering training and producing guidance documents - A/I/P Deals tactfully and discreetly with sensitive and confidential matters - P Organises, plans and supervises the work of a group of staff to meet customer and business needs - I/P Manages people effectively; motivates individuals to deliver performance and supports their development - I/P Assists with complaints reporting and root cause analysis, driving continuous improvement - I/P Helps shape and implement overarching complaints strategy - I/P Behaviours Customers front and centre - I/P Step up - I/P Work and learn together - I/P Shape tomorrow - I/P Results matter - I/P Experience Experience of managing workloads in a complaints environment - A/I Experience of managing sensitive and valued customers in a complaints environment - A/I Experience of supporting others in their handling of complaints - A/I
Dec 13, 2022
Full time
At AQA, we're committed to advancing education and we're committed to our people. As the largest provider of academic qualifications in the UK, we mark over seven million GCSEs and A-levels each year and it's our people who make this happen. Complaints Lead Permanent Salary Manchester: £22,548 - £25,116 per year Hybrid Working This is a brand new role within a newly reformed team which offers the opportunity for real growth and development in a company that actively encourages learning and internal mobility. If you are well versed in complaints and developing complaints reduction strategies, perhaps with an ombudsman background, this could be your next job. The organisation is diversifying and is likely to expand beyond the current customer base so you will need to be ready for a challenge to shape any changes and make the role your own. You will be part of the core team of 3 which expands to become a team of 9 in peak exam season, where you will have the opportunity to line manage our seasonal colleagues. This role will enable you to work a 35 hour working week on a hybrid basis whilst having 25 days leave, which increases to 30 days with service, plus extra days over Christmas . On top of that you will have access to an generous pension which could see you paying in 7% and AQA paying in an additional 11.5% per annum. To apply, please upload your CV. All applications will be responded to. Interviews will be held via MS Teams in the week beginning 9 January 2023 CRE22 Recruitment Agencies We have a preferred supplier list (PSL) in place. Unsolicited CVs will be treated as a gift. We will not be subject to or liable under your terms and conditions for agency fees. Full Job Description Summary Owns the delivery of high-quality, consistent and customer-focused responses to complaints. Oversees the day-to-day case management of complaints, liaising with colleagues at all levels from across the organisation to ensure that complaints are resolved promptly, in line with internal and regulatory requirements. In doing so, role-models AQA's values and behaviours. Supports colleagues in offering best-in-class complaint-handling through the provision of training and guidance. Line-manages the Complaints Team Adviser, facilitating their growth and development. During peak periods, manages the temporary Complaints team, providing support and guidance to the team and ensuring customers are receiving an excellent service. Supports with complaints reporting and root cause analysis, feeding back to colleagues and teams across the organisation. Helps to identify opportunities for improvements to complaint-handling and systems, ensuring our approach is as effective and efficient as possible.Section 1 - Accountabilities Customer (external or internal) - Being trusted and reliable in assessment design and delivery Build exceptional relationships with our internal and external customers, guiding the business in consistently delivering a best in class service that meets our customers' needs. Demonstrates commercial flexibility by undertaking other responsibilities which are of a commensurate level as business needs change. Cash (finances) - Ensuring sound financial management and a robust asset base Product and internal processes - Delivering quality products and outcomes - as recognised by the customer Resolve and actively manage complaints, including escalated complaints, liaising with other areas to come to a final resolution in the best interests of the customer. Ensure complaints are resolved in a prompt and efficient manner meeting our regulatory requirements and customer standards. Support colleagues by providing regular training and guidance on complaint-handling. Ensures AQA is safe and legally compliant by applying AQA's policies and other legislative requirements including but not limited to HSE, Equal Opportunities and ISMS. People and culture - Ensuring we have great people achieving their potential Produces high levels of performance by modelling leadership behaviours with confidence and providing clarity, challenge, feedback and coaching in line with business objectives. Line-manages the Complaints team adviser, ensuring they're providing an excellent service and facilitating their growth and development. At peak times, manages a team of advisers to deliver high-quality responses to sensitive cases. Technology - Delivering demonstrably secure, reliable, agile and cost-effective systems Uses CRM system to manage, allocate and report on complaints. Adept at using other internal systems for investigative and reporting purposes. Helps to identify opportunities to make improvements to our systems and processes. Government and external - Providing timely, valued insight and evidence that inform policy Responds promptly, thoroughly and confidently to the concerns of the regulator and key external stakeholders. Section 2 - Key relationships and performance Key internal relationships: Complaints Manager Complaints Team Adviser Head of Customer Experience Customer Services Operations Curriculum Exams Integrity Regulatory Relationships Key external relationships: Teachers, exams officers and SLT staff Ofqual Key performance indicators: Resolving complaints to a consistently high standard, meeting our Service Level Agreements Exceptional relationships with internal and external stakeholders High-quality handling of complaints across AQA as identified by quality assurance monitoring and regulatory feedback Section 3 - Person profile Assessment Understanding of relevant supply chain/business process best practice - A/P Broad understanding of the political, educational and business context within which AQA works - A/I Knowledge of best-practice complaints processes with associated procedures and systems - A/I Qualification Educated to degree level or extensive experience in a similar role - A Skills Attention to detail and accuracy in customer correspondence - P Ability to deal effectively and accurately with written and telephone enquiries from internal/external customers using clear and concise English - A/I/P Customer focused - delivers own and team's work to the best outcome from the customer perspective - A/I/P Develops effective working relationships within and across sites - A/I/P Manages process and drives performance of collaboration - I/P Coaches, develops and supports colleagues in their handling of complaints, including delivering training and producing guidance documents - A/I/P Deals tactfully and discreetly with sensitive and confidential matters - P Organises, plans and supervises the work of a group of staff to meet customer and business needs - I/P Manages people effectively; motivates individuals to deliver performance and supports their development - I/P Assists with complaints reporting and root cause analysis, driving continuous improvement - I/P Helps shape and implement overarching complaints strategy - I/P Behaviours Customers front and centre - I/P Step up - I/P Work and learn together - I/P Shape tomorrow - I/P Results matter - I/P Experience Experience of managing workloads in a complaints environment - A/I Experience of managing sensitive and valued customers in a complaints environment - A/I Experience of supporting others in their handling of complaints - A/I
Questech are looking for an experienced EHS Advisor for our client at a manafacturing site in Dewsbury, kirklees. The HSE Officer will be responsible for supporting the maintenance of the HSE management systems, and associated activities, in line with legislative and corporate requirements, the manufacturing plant. KEY DUTIES Adhere to, and promote, all required environmental, health and safety policies that are established by the company. Support in maintaining the companies ISO 9001, ISO 14001 (environmental) and health and safety management systems. Conduct and maintain H&S risk assessments and ensure outcomes are communicated. Conduct COSHH assessments and ensure controls are being adhered to Conduct emergency testing such as fire evacuation, spill management Ensure training such as First Aid, Fire Marshal, Face Fit Testing is up to date Ensure waste management paperwork and waste contractor licences are maintained Carry out regular site inspections to ensure working practices, policies and procedures are complied with. Conduct regular auditing, manage action plans and drive EHS improvements Conduct regular review of energy usage and identify improvement areas to reduce consumption Manage Ergonomics and PUWER assessments programme Ensure statutory inspections are carried out and actions are closed Ensure visitors, contractors, and suppliers work safely and comply with internal procedures including Permit to Work. Deliver training on risk assessments, COSHH, manual handling, DSE Ensure safety messages, Toolbox Talks and incident outcomes are communicated Carry out accident investigations, implement improvements to prevent reoccurrence RIDDOR reporting Manage site incidents / near miss programme and produce reports in a timely manner Provide practical and professional EHS assistance to colleagues and managers within the workplace SKILLS AND EXPERIENCE Previous relevant Health and Safety experience. Experience in a manufacturing environment is essential. Excellent attention to detail and ability to keep accurate records. Ideally experience of 45001, 14001 and 9001 Knowledge of DSEAR, Pressure Systems, COSHH, Legionella, PUWER, Ergonomics would be beneficial Strong personality, hands on, team player and career driven QUALIFICATIONS NEBOSH General Certificate 12 month initial contract Monday to Thursday 8:30 am - 5.00 pm and Friday 8.30 am 2.30 pm. If you are interested in the role, then please contact Luke at Questech Recruitment
Nov 22, 2022
Full time
Questech are looking for an experienced EHS Advisor for our client at a manafacturing site in Dewsbury, kirklees. The HSE Officer will be responsible for supporting the maintenance of the HSE management systems, and associated activities, in line with legislative and corporate requirements, the manufacturing plant. KEY DUTIES Adhere to, and promote, all required environmental, health and safety policies that are established by the company. Support in maintaining the companies ISO 9001, ISO 14001 (environmental) and health and safety management systems. Conduct and maintain H&S risk assessments and ensure outcomes are communicated. Conduct COSHH assessments and ensure controls are being adhered to Conduct emergency testing such as fire evacuation, spill management Ensure training such as First Aid, Fire Marshal, Face Fit Testing is up to date Ensure waste management paperwork and waste contractor licences are maintained Carry out regular site inspections to ensure working practices, policies and procedures are complied with. Conduct regular auditing, manage action plans and drive EHS improvements Conduct regular review of energy usage and identify improvement areas to reduce consumption Manage Ergonomics and PUWER assessments programme Ensure statutory inspections are carried out and actions are closed Ensure visitors, contractors, and suppliers work safely and comply with internal procedures including Permit to Work. Deliver training on risk assessments, COSHH, manual handling, DSE Ensure safety messages, Toolbox Talks and incident outcomes are communicated Carry out accident investigations, implement improvements to prevent reoccurrence RIDDOR reporting Manage site incidents / near miss programme and produce reports in a timely manner Provide practical and professional EHS assistance to colleagues and managers within the workplace SKILLS AND EXPERIENCE Previous relevant Health and Safety experience. Experience in a manufacturing environment is essential. Excellent attention to detail and ability to keep accurate records. Ideally experience of 45001, 14001 and 9001 Knowledge of DSEAR, Pressure Systems, COSHH, Legionella, PUWER, Ergonomics would be beneficial Strong personality, hands on, team player and career driven QUALIFICATIONS NEBOSH General Certificate 12 month initial contract Monday to Thursday 8:30 am - 5.00 pm and Friday 8.30 am 2.30 pm. If you are interested in the role, then please contact Luke at Questech Recruitment