Temporary - Full Time 12 Months We are looking to recruit a Customer Performance Manager to join our team at our Goldney Road Hub in Westminster on a temporary basis (Maternity Cover). About the Role Joining our team, you'll be responsible for the management and administrative compliancy of the Morgan Sindall Integration System (MSi), with accountability for managing the business process systems, ensuring the attainment and compliance of KPIs. This is very much a client and customer facing role delivering responsive and planned gas and heating repairs to domestic social housing homes and its customers. You will drive our operational teams productivity by ensuring the planning and scheduling of all works are delivered on time, within scope and contractual KPI. You will manage and drive customer experience ensuring that the team are supported to deliver exceptional customer service. You'll be responsible for managing a team of schedulers and planners, liaising with the client's contact centre, whilst monitoring and managing the day-to-day service delivery, ensuring all cases are managed within overall time., cost and budget restraints. About You With previous experience working in a busy team, you'll have managed a large team, ideally consisting of Team Leaders, Planners, Administrators and Apprentices, have excellent customer service skills and a focus on business improvement. Candidates will have good working knowledge of Microsoft Office, with strong administration, organisational and communication skills, both written and verbal, with a proven track record of performance delivery against targets. Desirable Qualification: Level 3 in Customer Service Benefits 26 Days Holiday & Bank Hols Enhanced Pension Plan Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more) Life Assurance & Accident Cover Share Save Enhanced Maternity & Paternity Pay Work Perks Discounts & Vouchers Buy & Sell Holiday Flexible Working & Flexible Bank Holidays Cycle to Work Volunteering (2 days paid) Learning & Development Opportunities Extensive Wellbeing Support, including EAP Loyalty & Values Awards Funded Professional Subscription Company Uniform About Us Morgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a lasting legacy in the communities we serve. Our services include, responsive repairs, void refurbishments, compliancy services and planned maintenance works. With over 1000 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking and always puts our customer first. Build your career with a leading property services company, where we recognise that diversity of thought and talented people are key to our success. MSPS are proud to support the resettlement of armed forces personnel Please refer to full job description upon completing your application. We shortlist and interview for our roles throughout the duration of the advert. Therefore, we would encourage you to submit your application as soon as possible to avoid disappointment. We reserve the right to close any of our adverts prior to the stated closing date should we have a high volume of appropriate candidates.
May 14, 2024
Full time
Temporary - Full Time 12 Months We are looking to recruit a Customer Performance Manager to join our team at our Goldney Road Hub in Westminster on a temporary basis (Maternity Cover). About the Role Joining our team, you'll be responsible for the management and administrative compliancy of the Morgan Sindall Integration System (MSi), with accountability for managing the business process systems, ensuring the attainment and compliance of KPIs. This is very much a client and customer facing role delivering responsive and planned gas and heating repairs to domestic social housing homes and its customers. You will drive our operational teams productivity by ensuring the planning and scheduling of all works are delivered on time, within scope and contractual KPI. You will manage and drive customer experience ensuring that the team are supported to deliver exceptional customer service. You'll be responsible for managing a team of schedulers and planners, liaising with the client's contact centre, whilst monitoring and managing the day-to-day service delivery, ensuring all cases are managed within overall time., cost and budget restraints. About You With previous experience working in a busy team, you'll have managed a large team, ideally consisting of Team Leaders, Planners, Administrators and Apprentices, have excellent customer service skills and a focus on business improvement. Candidates will have good working knowledge of Microsoft Office, with strong administration, organisational and communication skills, both written and verbal, with a proven track record of performance delivery against targets. Desirable Qualification: Level 3 in Customer Service Benefits 26 Days Holiday & Bank Hols Enhanced Pension Plan Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more) Life Assurance & Accident Cover Share Save Enhanced Maternity & Paternity Pay Work Perks Discounts & Vouchers Buy & Sell Holiday Flexible Working & Flexible Bank Holidays Cycle to Work Volunteering (2 days paid) Learning & Development Opportunities Extensive Wellbeing Support, including EAP Loyalty & Values Awards Funded Professional Subscription Company Uniform About Us Morgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a lasting legacy in the communities we serve. Our services include, responsive repairs, void refurbishments, compliancy services and planned maintenance works. With over 1000 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking and always puts our customer first. Build your career with a leading property services company, where we recognise that diversity of thought and talented people are key to our success. MSPS are proud to support the resettlement of armed forces personnel Please refer to full job description upon completing your application. We shortlist and interview for our roles throughout the duration of the advert. Therefore, we would encourage you to submit your application as soon as possible to avoid disappointment. We reserve the right to close any of our adverts prior to the stated closing date should we have a high volume of appropriate candidates.
Portfolio are proud to be exclusively representing our award-wining, multinational HR & Employment Law services client in their search for a Scheduling Administrator. The role sits within a busy, fast paced legal department and would be a great opportunity for an individual with prior scheduling experience, looking to expand their industry knowledge. We are looking for someone with to prioritise workforce optimisation of tasks within the legal services department. The successful candidate will have the ability to work with various systems to audit and enter vast amount of data and information. As well as be required to speak daily with legal consultants to ensure SLA is achieved and diaries are optimised efficiently. Day to Day Responsibilities: Co-ordination of Legal Expert's diaries and the ability to prioritise their workloads effectively. Administrative tasks such as case reviews, gathering important information from emails and teams' requests, then inputting data into various systems. Auditing and housekeeping tasks from numerous systems. Logging-in and allocation of cases. Contract checks and reviews. Meet departmental and company protocols and KPI's. Liaising daily and frequently with Legal Experts over teams, email and face to face regarding their workloads and requirements. Inbound calls and outbound calls to Clients, Legal Experts and Tribunals. The need for the calls is to usually gather information to allow the Department to plan and run more effectively. Provide support to the resource Planning Team Lead/Client Liaison Officer as needed to deputise in their absence. In order to be considered for this opportunity it is essential that you have the following: A 'Yes I Can' attitude - solution oriented. Ability to work in an extremely fast-paced environment. Time management & effective organisational skills. Strong communication skills via all mediums. Ability to prioritise tasks. Ability to use your own initiative and problem solve. Auditing skills. Microsoft office skills are desirable but not a necessity. Team player. Workforce planning experience would be an advantage. 47389LFR INDMANJ
May 11, 2024
Full time
Portfolio are proud to be exclusively representing our award-wining, multinational HR & Employment Law services client in their search for a Scheduling Administrator. The role sits within a busy, fast paced legal department and would be a great opportunity for an individual with prior scheduling experience, looking to expand their industry knowledge. We are looking for someone with to prioritise workforce optimisation of tasks within the legal services department. The successful candidate will have the ability to work with various systems to audit and enter vast amount of data and information. As well as be required to speak daily with legal consultants to ensure SLA is achieved and diaries are optimised efficiently. Day to Day Responsibilities: Co-ordination of Legal Expert's diaries and the ability to prioritise their workloads effectively. Administrative tasks such as case reviews, gathering important information from emails and teams' requests, then inputting data into various systems. Auditing and housekeeping tasks from numerous systems. Logging-in and allocation of cases. Contract checks and reviews. Meet departmental and company protocols and KPI's. Liaising daily and frequently with Legal Experts over teams, email and face to face regarding their workloads and requirements. Inbound calls and outbound calls to Clients, Legal Experts and Tribunals. The need for the calls is to usually gather information to allow the Department to plan and run more effectively. Provide support to the resource Planning Team Lead/Client Liaison Officer as needed to deputise in their absence. In order to be considered for this opportunity it is essential that you have the following: A 'Yes I Can' attitude - solution oriented. Ability to work in an extremely fast-paced environment. Time management & effective organisational skills. Strong communication skills via all mediums. Ability to prioritise tasks. Ability to use your own initiative and problem solve. Auditing skills. Microsoft office skills are desirable but not a necessity. Team player. Workforce planning experience would be an advantage. 47389LFR INDMANJ
We have a current opportunity for a Administrator on a temporary basis for 3 months initially. The position will be based in Leith, Edinburgh and the role is fully office based. The working hours are Mon-Fri (35 hour week).Responsibilities: Communicate (phone & emails) with clients/customers about work bookings and update scheduler Communicate with engineers about work booking and update scheduler Plan staff time and sub-contractors as required. Advise tenants of surveys & works as required. Invoice works in timely manner - enter SOR & Variations through QL & send any reports required. Collate information for Invoice & approval by the relevant manager, raise invoices for clients, complaint resolution if they arise Check and update work monitors as per daily tasks Raise purchase orders for sub-contractors Standby Rota participation Provide cover for the Contracts dept. phones as required Skills required: Computer Packages including but not limited to Office 365, Excel, Word, and Outlook Excellent interpersonal skills and excellent communicator Passionate about delivery of excellent customer service and follows principle of getting it right first time. Please apply below for further information. Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.
May 10, 2024
Full time
We have a current opportunity for a Administrator on a temporary basis for 3 months initially. The position will be based in Leith, Edinburgh and the role is fully office based. The working hours are Mon-Fri (35 hour week).Responsibilities: Communicate (phone & emails) with clients/customers about work bookings and update scheduler Communicate with engineers about work booking and update scheduler Plan staff time and sub-contractors as required. Advise tenants of surveys & works as required. Invoice works in timely manner - enter SOR & Variations through QL & send any reports required. Collate information for Invoice & approval by the relevant manager, raise invoices for clients, complaint resolution if they arise Check and update work monitors as per daily tasks Raise purchase orders for sub-contractors Standby Rota participation Provide cover for the Contracts dept. phones as required Skills required: Computer Packages including but not limited to Office 365, Excel, Word, and Outlook Excellent interpersonal skills and excellent communicator Passionate about delivery of excellent customer service and follows principle of getting it right first time. Please apply below for further information. Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.
Are you a problem-solver looking for a rewarding opportunity where no two days are the same? If so, why not consider joining our repairs and maintenance team as a Scheduler / Repairs Administrator at our office in Dartford, Kent. Rydon Maintenance is an expanding division of the Rydon Group and is successfully providing facilities management services to a variety of clients, predominantly within the healthcare and housing association sectors. Rydon has established a strong reputation for the quality within our new-build and maintenance sectors, creating and improving communities for the benefit of current and future generations. For over 40 years, we've recruited talented and innovative people to build and maintain homes, schools, hospitals, student accommodation and more. We combine a personal touch with outstanding technical expertise to deliver award-winning, quality facilities for local communities with a commitment from people who are passionate about what they do. Job Purpose As a Scheduler / Repairs Administrator you will be fully trained to use our scheduling software to take ownership of a number of Maintenance Operatives and subcontractor s diaries to ensure the completion of maintenance and repair works. On a day to day basis you will need to ensure that all planned and reactive jobs are booked in for the appropriate individuals and are allocated the right amount of time, including moving jobs around as and when emergencies need to be booked in or when extra time is needed. This will involve working closely with our call centre team and liaising with clients and residents to ensure relevant access requirements and security is adhered to. You will be escalating outstanding jobs and following tasks through to completion making sure all jobs are closed down on the system once completed. You will receive comprehensive training on joining and throughout your time in this role, you will have the opportunity to progress your way through the pay structure: there are four grades of the role and with your increased knowledge and responsibility you will have the opportunity to increase your salary in line with your development. What we can offer you as Scheduler / Repairs Administrator A clear pay structure starting with a competitive starting salary of £26,500 per annum and increasing as you develop and achieve in the role 25 days holiday Incentives and recognition for your performance Full training, ongoing coaching and support Access to an employee discount scheme which includes a wide-range of special offers and discounts on insurances, lifestyle goods and services. Company pension, life assurance and income protection. Flexible benefits for you to choose from including Critical Illness, DenPlan, Private Medical Insurance and Cycle to work schemes. Health and wellness benefits such as free flu vaccinations, access to an Employee Assistance and Wellbeing Programme, BUPA Health & Wellbeing Plans, access to our Health and Wellbeing portal with an extensive range of advice and resources and much much more! Opportunities to progress your career across the business. Where will I be working? We are based in Greenhithe, Kent just a short distance away from Bluewater. We do offer a hybrid working policy and most of our team work at home and in the office on a rotational basis. When you are travelling to us we have good bus route links and only 5 minutes from the nearest railway station. We also have free parking. It's a fun and sociable office which promotes an inclusive culture. This is a permanent full time position and working hours are Monday to Friday 8am to 5:30pm. Experience Required Although previous experience of working as a Repairs Co-ordinator / Repairs Scheduler within a social housing or commercial maintenance company is desirable, it is not crucial. Above all you will: enjoy working in a busy and fast paced environment have an aptitude for problem-solving have strong administration skills and attention to detail be computer literate able to use Microsoft Office, Outlook and Google Maps. have a passion for great customer service and a excellent telephone manner If this sounds like you we'd strongly encourage you to apply. Additional Information As a well established, progressive company we are committed to attracting and retaining individuals by offering an excellent benefits package that includes a wide range of core and voluntary benefits. Rydon is an equal opportunities employer and promotes diversity in employment. Successful candidates will be selected solely on their ability to carry out the duties of the post. To be redirected to our dedicated careers page to complete your application.
May 08, 2024
Full time
Are you a problem-solver looking for a rewarding opportunity where no two days are the same? If so, why not consider joining our repairs and maintenance team as a Scheduler / Repairs Administrator at our office in Dartford, Kent. Rydon Maintenance is an expanding division of the Rydon Group and is successfully providing facilities management services to a variety of clients, predominantly within the healthcare and housing association sectors. Rydon has established a strong reputation for the quality within our new-build and maintenance sectors, creating and improving communities for the benefit of current and future generations. For over 40 years, we've recruited talented and innovative people to build and maintain homes, schools, hospitals, student accommodation and more. We combine a personal touch with outstanding technical expertise to deliver award-winning, quality facilities for local communities with a commitment from people who are passionate about what they do. Job Purpose As a Scheduler / Repairs Administrator you will be fully trained to use our scheduling software to take ownership of a number of Maintenance Operatives and subcontractor s diaries to ensure the completion of maintenance and repair works. On a day to day basis you will need to ensure that all planned and reactive jobs are booked in for the appropriate individuals and are allocated the right amount of time, including moving jobs around as and when emergencies need to be booked in or when extra time is needed. This will involve working closely with our call centre team and liaising with clients and residents to ensure relevant access requirements and security is adhered to. You will be escalating outstanding jobs and following tasks through to completion making sure all jobs are closed down on the system once completed. You will receive comprehensive training on joining and throughout your time in this role, you will have the opportunity to progress your way through the pay structure: there are four grades of the role and with your increased knowledge and responsibility you will have the opportunity to increase your salary in line with your development. What we can offer you as Scheduler / Repairs Administrator A clear pay structure starting with a competitive starting salary of £26,500 per annum and increasing as you develop and achieve in the role 25 days holiday Incentives and recognition for your performance Full training, ongoing coaching and support Access to an employee discount scheme which includes a wide-range of special offers and discounts on insurances, lifestyle goods and services. Company pension, life assurance and income protection. Flexible benefits for you to choose from including Critical Illness, DenPlan, Private Medical Insurance and Cycle to work schemes. Health and wellness benefits such as free flu vaccinations, access to an Employee Assistance and Wellbeing Programme, BUPA Health & Wellbeing Plans, access to our Health and Wellbeing portal with an extensive range of advice and resources and much much more! Opportunities to progress your career across the business. Where will I be working? We are based in Greenhithe, Kent just a short distance away from Bluewater. We do offer a hybrid working policy and most of our team work at home and in the office on a rotational basis. When you are travelling to us we have good bus route links and only 5 minutes from the nearest railway station. We also have free parking. It's a fun and sociable office which promotes an inclusive culture. This is a permanent full time position and working hours are Monday to Friday 8am to 5:30pm. Experience Required Although previous experience of working as a Repairs Co-ordinator / Repairs Scheduler within a social housing or commercial maintenance company is desirable, it is not crucial. Above all you will: enjoy working in a busy and fast paced environment have an aptitude for problem-solving have strong administration skills and attention to detail be computer literate able to use Microsoft Office, Outlook and Google Maps. have a passion for great customer service and a excellent telephone manner If this sounds like you we'd strongly encourage you to apply. Additional Information As a well established, progressive company we are committed to attracting and retaining individuals by offering an excellent benefits package that includes a wide range of core and voluntary benefits. Rydon is an equal opportunities employer and promotes diversity in employment. Successful candidates will be selected solely on their ability to carry out the duties of the post. To be redirected to our dedicated careers page to complete your application.
Service Helpdesk Coordinator - Facilities Management - Bury - Up to £25,000 About the Company We are working with a growing Facilities Management organisation who are looking for an additional Helpdesk Service Coordinator for their office near Bury in North Manchester to join their expanding service team. Service Helpdesk Coordinator - Job Purpose To proactively manage reactive and planned tasks through their CAFM system, undertake general administration and telephone duties. Produce maintenance related documents, generate work orders and reports, data inputting of completed work orders, time sheets and service reports. Service Helpdesk Coordinator - Salary & Benefits Salary up to £25,000 basic dependent on experience in a similar role. 10% Annual Bonus Pension Healthcare up to 25days holiday + bank holidays Company Events Wellness Service Helpdesk Coordinator - Responsibilities To monitor the helpdesk and proactively manage reactive and planned tasks through the CAFM system. To manage the maintenance office administration systems. To manage & update computerised PPM and work records. To ensure PPM work orders are produced via help desk orders and documents. To respond on the telephone/email to client requests and dispatch the appropriate engineer. To manage and produce reports, survey data and general maintenance related business letters. To input completed work orders and produce associated reports from the database. To monitor outstanding work orders and produce backlog reports. To assist in invoice disputes by document preparation and control. Motivate and manage other Admin staff and manage their training requirements. Requiring someone who has worked on a helpdesk already and understands scheduling/planning and has worked within an FM or Building services or similar other maintenance environment previously. This role would suit a Helpdesk Assistant, Administrator, Help desk Coordinator, Helpdesk Manager, Service Coordinator, Service assistant, Service Planner, Service Scheduler, or Facilities Assistant. About Us Detail2Recruitment acts as an employment agency in respect of this position. Please note, due to a high volume of applications, you may not receive a response if unsuccessful. For information on how we may use, process, store and disclose your Personal Information, please refer to (url removed)/privacy-policy
May 08, 2024
Full time
Service Helpdesk Coordinator - Facilities Management - Bury - Up to £25,000 About the Company We are working with a growing Facilities Management organisation who are looking for an additional Helpdesk Service Coordinator for their office near Bury in North Manchester to join their expanding service team. Service Helpdesk Coordinator - Job Purpose To proactively manage reactive and planned tasks through their CAFM system, undertake general administration and telephone duties. Produce maintenance related documents, generate work orders and reports, data inputting of completed work orders, time sheets and service reports. Service Helpdesk Coordinator - Salary & Benefits Salary up to £25,000 basic dependent on experience in a similar role. 10% Annual Bonus Pension Healthcare up to 25days holiday + bank holidays Company Events Wellness Service Helpdesk Coordinator - Responsibilities To monitor the helpdesk and proactively manage reactive and planned tasks through the CAFM system. To manage the maintenance office administration systems. To manage & update computerised PPM and work records. To ensure PPM work orders are produced via help desk orders and documents. To respond on the telephone/email to client requests and dispatch the appropriate engineer. To manage and produce reports, survey data and general maintenance related business letters. To input completed work orders and produce associated reports from the database. To monitor outstanding work orders and produce backlog reports. To assist in invoice disputes by document preparation and control. Motivate and manage other Admin staff and manage their training requirements. Requiring someone who has worked on a helpdesk already and understands scheduling/planning and has worked within an FM or Building services or similar other maintenance environment previously. This role would suit a Helpdesk Assistant, Administrator, Help desk Coordinator, Helpdesk Manager, Service Coordinator, Service assistant, Service Planner, Service Scheduler, or Facilities Assistant. About Us Detail2Recruitment acts as an employment agency in respect of this position. Please note, due to a high volume of applications, you may not receive a response if unsuccessful. For information on how we may use, process, store and disclose your Personal Information, please refer to (url removed)/privacy-policy
Service Administrator (Coordinator/Scheduler/Planner/Controller) Golborne £23,520 + Pension + 25 Days Holiday + Bank Holidays + 8% Employer Pension + 4% Employee Pension + 2 x Life Assurance + Sick Pay + Income Protection Scheme + Health Plan Hybrid Monday Home Working, Tuesday to Friday Office Based Flexible start between 8am and 10am, need to work 8 hours a day Working from home hours are 9.00am to 5.00pm Service Administrator available in a professional and people focused business. The role will suit those looking for a busy role in a friendly and team based environment offering excellent training. To apply for the Service Administrator role, you need to be highly organised, confident communicating over the phone, have excellent attention to detail and must also be computer literate. Those who have some experience planning, scheduling or coordinating engineers will be suited although this is not essential as full training on the company's products and systems will be provided. You ll be part of a team responsible for scheduling and planning maintenance contracts for a number of prestigious clients. This involves scheduling engineers and ensuring all reports are received and customer are kept informed about their works. You will be the primary contact for the customer. The company are professional and people orientated creating an excellent team based culture. The company don't cut corners and look after their staff. The Service Administrator Role: Planning and rescheduling of maintenance & monitoring/reporting on breakdowns & remedial visits and contract performance. Liaise with regional technical management in highlighting performance issues concerning the regions engineers. Working closely with the planning software to arrange the engineers call with the customer via telephone/email. Preparation of service engineer job packages, checking engineers service reports & logging into the company planning system. The Person required for the Service Administrator: Administration experience and/or scheduling, coordination experience Attention to detail Excellent telephone skills IT literate Strong focus on customer satisfaction and long-term customer relation building.
May 08, 2024
Full time
Service Administrator (Coordinator/Scheduler/Planner/Controller) Golborne £23,520 + Pension + 25 Days Holiday + Bank Holidays + 8% Employer Pension + 4% Employee Pension + 2 x Life Assurance + Sick Pay + Income Protection Scheme + Health Plan Hybrid Monday Home Working, Tuesday to Friday Office Based Flexible start between 8am and 10am, need to work 8 hours a day Working from home hours are 9.00am to 5.00pm Service Administrator available in a professional and people focused business. The role will suit those looking for a busy role in a friendly and team based environment offering excellent training. To apply for the Service Administrator role, you need to be highly organised, confident communicating over the phone, have excellent attention to detail and must also be computer literate. Those who have some experience planning, scheduling or coordinating engineers will be suited although this is not essential as full training on the company's products and systems will be provided. You ll be part of a team responsible for scheduling and planning maintenance contracts for a number of prestigious clients. This involves scheduling engineers and ensuring all reports are received and customer are kept informed about their works. You will be the primary contact for the customer. The company are professional and people orientated creating an excellent team based culture. The company don't cut corners and look after their staff. The Service Administrator Role: Planning and rescheduling of maintenance & monitoring/reporting on breakdowns & remedial visits and contract performance. Liaise with regional technical management in highlighting performance issues concerning the regions engineers. Working closely with the planning software to arrange the engineers call with the customer via telephone/email. Preparation of service engineer job packages, checking engineers service reports & logging into the company planning system. The Person required for the Service Administrator: Administration experience and/or scheduling, coordination experience Attention to detail Excellent telephone skills IT literate Strong focus on customer satisfaction and long-term customer relation building.
Scheduler/Administrator £25,000 - £30,000Over, Cambridgeshire Monday to Friday 8.30am-5.00pm My client is looking for a candidate with ideally some background in the Automotive Industary to join their small team as the Scheduler/Administrator. You will offer Operational Support, Roster Engineers, create job cards, and manage the email inbox. The role is fully office based, offering 22 days holiday plus bank holidays. Other responsibilities will include: Scheduling platform hire Lola compliance for hire equipment Lola compliance for fleet vehicles Workshop scheduling and communications Contacting vehicles for service scheduling Invoicing hire If you have experience in any of the above areas, live in Cambridgeshire and would like to know more then please call Jess on .
May 08, 2024
Full time
Scheduler/Administrator £25,000 - £30,000Over, Cambridgeshire Monday to Friday 8.30am-5.00pm My client is looking for a candidate with ideally some background in the Automotive Industary to join their small team as the Scheduler/Administrator. You will offer Operational Support, Roster Engineers, create job cards, and manage the email inbox. The role is fully office based, offering 22 days holiday plus bank holidays. Other responsibilities will include: Scheduling platform hire Lola compliance for hire equipment Lola compliance for fleet vehicles Workshop scheduling and communications Contacting vehicles for service scheduling Invoicing hire If you have experience in any of the above areas, live in Cambridgeshire and would like to know more then please call Jess on .
My client is a housing association looking for a scheduling administrator to join their growing, busy team dealing with customer care and after service/repairs. Role purpose: Pro-actively plan all works in line with timescales as set out in service standards, ensuring that the best deployment of operatives across operational areas, reducing travel and other down time Keep operational systems updated at all times, ensuring relevant notes are recorded Pro-actively manage relationships with colleagues, customers, contractors, suppliers and other stakeholders through regular, timely, concise and professional communication both written and verbal. Ensuring that you are visible and available when required Take ownership of problems, issues, and complaints ensuring technical support and solutions are offered, all parties involved are kept informed and it is closed out satisfactorily Keep the needs of the customers in mind if altering schedules, ensure any impacts are understood and explained thoroughly. Key results: Good general communication and problem-solving skills Take ownership of problems, issues, and complaints ensuring technical support and solutions are offered, all parties involved are kept informed and it is closed out satisfactorily Pro-actively plan all works in line with timescales as set out in service standards, ensuring that the best deployment of operatives across operational areas, reducing travel and other down time Success metrics: Ensure all work is carried out within the allocated time frame to a high standard and quality and communicate progress to colleagues Comply & adhere to all Health and Safety regulations including PPE, COSHH, and RAMS Conduct yourself appropriately, ensure the corporate code of conduct & brand guidelines are adhered to (i.e. punctuality, clean vehicle, uniforms and site appearance) Maintain appropriate van stock and ensure orders are placed with suppliers and comply with the group specifications Ensure you maintain accurate job records in line with company and legislative requirements To comply with company policies, procedures and standards Be available for the Out of Hours (OOH) standby cover You will be: Experience of operating within a similar role within logistical planning and admin support Experience of working within time restraints, logistical challenges and planning Good general communication, ICT (Microsoft Office & Planning Software) and problem-solving skills Commitment to providing great customer service You will have: Experience in logistical planning or related service provision Organised approach to work, able to manage time effectively and efficiently Positive attitude to work; able to promote team working and good morale and ability to work alone Ability to take ownership of issues/problems and personally see them through to delivery A proactive and adaptable attitude For more details on this vacancy, or to register your interest APPLY NOW! And a member of the REED HATFIELD team will call you back! Good luck with your application!
Dec 19, 2022
Full time
My client is a housing association looking for a scheduling administrator to join their growing, busy team dealing with customer care and after service/repairs. Role purpose: Pro-actively plan all works in line with timescales as set out in service standards, ensuring that the best deployment of operatives across operational areas, reducing travel and other down time Keep operational systems updated at all times, ensuring relevant notes are recorded Pro-actively manage relationships with colleagues, customers, contractors, suppliers and other stakeholders through regular, timely, concise and professional communication both written and verbal. Ensuring that you are visible and available when required Take ownership of problems, issues, and complaints ensuring technical support and solutions are offered, all parties involved are kept informed and it is closed out satisfactorily Keep the needs of the customers in mind if altering schedules, ensure any impacts are understood and explained thoroughly. Key results: Good general communication and problem-solving skills Take ownership of problems, issues, and complaints ensuring technical support and solutions are offered, all parties involved are kept informed and it is closed out satisfactorily Pro-actively plan all works in line with timescales as set out in service standards, ensuring that the best deployment of operatives across operational areas, reducing travel and other down time Success metrics: Ensure all work is carried out within the allocated time frame to a high standard and quality and communicate progress to colleagues Comply & adhere to all Health and Safety regulations including PPE, COSHH, and RAMS Conduct yourself appropriately, ensure the corporate code of conduct & brand guidelines are adhered to (i.e. punctuality, clean vehicle, uniforms and site appearance) Maintain appropriate van stock and ensure orders are placed with suppliers and comply with the group specifications Ensure you maintain accurate job records in line with company and legislative requirements To comply with company policies, procedures and standards Be available for the Out of Hours (OOH) standby cover You will be: Experience of operating within a similar role within logistical planning and admin support Experience of working within time restraints, logistical challenges and planning Good general communication, ICT (Microsoft Office & Planning Software) and problem-solving skills Commitment to providing great customer service You will have: Experience in logistical planning or related service provision Organised approach to work, able to manage time effectively and efficiently Positive attitude to work; able to promote team working and good morale and ability to work alone Ability to take ownership of issues/problems and personally see them through to delivery A proactive and adaptable attitude For more details on this vacancy, or to register your interest APPLY NOW! And a member of the REED HATFIELD team will call you back! Good luck with your application!
This is an opportunity to join a reputable award wining social housing organisation a Repairs Administrator Benefits for the Repairs Administartor role £450 yearly flexible benefit pot to use against benefits of your choice Salary of £23, Days Holiday + Bank Holidays (with an extra day every year up to 30 days) Chance to buy or sell holiday as part of our flexible benefits package Company pension scheme, matched up to 12% Life cover 4 x annual salary SmartTech - Buy an electrical item and pay it off through your salary over 12 months. Flexible working Recognition scheme Wellbeing discountsThe role of Repairs Administrator As a Maintenance Scheduler , you will be part of a small team that deliver an effective administrative service, providing day-to-day support to the Property Repairs Team.Skills/Experience required for the Repairs Administrator role A good understanding of property maintenance terminology The ability to manage your own workload Experience coming form a similar environment working as a Repairs Administrator A passion for providing great customer service Strong administration experience within a busy office environment Experience of using a number of different computer systemsIf you would like to hear more about this opportunity please send your CV to . uk
Dec 19, 2022
Full time
This is an opportunity to join a reputable award wining social housing organisation a Repairs Administrator Benefits for the Repairs Administartor role £450 yearly flexible benefit pot to use against benefits of your choice Salary of £23, Days Holiday + Bank Holidays (with an extra day every year up to 30 days) Chance to buy or sell holiday as part of our flexible benefits package Company pension scheme, matched up to 12% Life cover 4 x annual salary SmartTech - Buy an electrical item and pay it off through your salary over 12 months. Flexible working Recognition scheme Wellbeing discountsThe role of Repairs Administrator As a Maintenance Scheduler , you will be part of a small team that deliver an effective administrative service, providing day-to-day support to the Property Repairs Team.Skills/Experience required for the Repairs Administrator role A good understanding of property maintenance terminology The ability to manage your own workload Experience coming form a similar environment working as a Repairs Administrator A passion for providing great customer service Strong administration experience within a busy office environment Experience of using a number of different computer systemsIf you would like to hear more about this opportunity please send your CV to . uk
Temporary Administrator/Scheduler Type: Temp - 2 weeks (potentially longer) Location: Farnborough Hours: Monday to Friday My lovely client based in Farnborough are looking for a Temporary Administrator/Scheduler to help them out over a period of 2 weeks (potentially longer). This role is full time, Monday to Friday, starting asap and paying a salary of £11.50 - £12ph DOE. The ideal candidate should have office experience with good customer service and organisational skills. Apply now to ensure you don't miss out! Main Duties Responding to queries via telephone and email Arranging Engineer visits Data Entry Preparing necessary paperwork Ensuring all parts/materials are available for Engineer visits Liaise with appropriate parties and provide necessary updates with all relevant supporting documentation when requested, RAMs, certificates and contact details Carry out general administrative duties in line with the departmental policies & procedures
Dec 15, 2022
Full time
Temporary Administrator/Scheduler Type: Temp - 2 weeks (potentially longer) Location: Farnborough Hours: Monday to Friday My lovely client based in Farnborough are looking for a Temporary Administrator/Scheduler to help them out over a period of 2 weeks (potentially longer). This role is full time, Monday to Friday, starting asap and paying a salary of £11.50 - £12ph DOE. The ideal candidate should have office experience with good customer service and organisational skills. Apply now to ensure you don't miss out! Main Duties Responding to queries via telephone and email Arranging Engineer visits Data Entry Preparing necessary paperwork Ensuring all parts/materials are available for Engineer visits Liaise with appropriate parties and provide necessary updates with all relevant supporting documentation when requested, RAMs, certificates and contact details Carry out general administrative duties in line with the departmental policies & procedures
About us: Being one of the largest coffee roasters in the world, theres no surprise that Tchibo Coffee is the coffee provider for all businesses. Whether its a hotel chain, an independent café or an educational facility, Tchibo can guarantee all our efforts, experience and expertise will go into finding the perfect coffee solution for our customers. Tchibo has built its first-rate reputation based on superior quality products, truly unbeatable service and fair prices. We believe we are Stronger Together. To work with us is to join our European Family Business and help us continue to achieve excellence in all we do. Sounds good? Read on! Position: Service Delivery Scheduler Location: Glasgow, Head Office Job Type: Full time, permanent Hours: Monday to Thursday 8am to 5pm, Friday 8am to 4.30pm Salary: £22,390.00 per annum Benefits: 24 days annual leave increasing with length of service, plus 8 bank holidays, medical cash-back programme, employee assistance programme, staff discounts and more! Purpose of Role: An excellent opportunity has arisen for an experienced Service Delivery Scheduler to apply for a full time, permanent vacancy within our Technical Support team. The successful candidate will become part of an experienced team to plan routes and schedule tasks for our team of Field Service Engineers throughout the UK and Ireland, ranging from planned maintenance, reactive call-outs and regular inspections. You'll have a keen eye for detail and be a great administrator to accurately record call-out details and maintain customer accounts. You'll work as part of a team to achieve targets and to deliver exceptional service to our customers. As part of this team you would be required to: Plan and schedule the effective utilisation and efficiency of field service engineers Prepare and send out customer machine rental and service maintenance contracts Run month-end duties to bill machine rentals Manage the sales forms inbox for onward processing Maintain customer database, ensuring all systems are up to date Prepare daily, weekly and monthly reports in the required timescales Reception cover on a rota basis Other duties as required Experience To be considered for this previous position would require a demonstrable experience of achieving targets in an office administration environment. You will have: Experience in planning and scheduling a team of field based workers or similar Excellent interpersonal skills to be able to build rapport with visitors and colleagues across the organisation. Good written and oral communication skills Computer literate including use of Microsoft Excel, Word, PowerPoint and Outlook Excellent planning and organisational skills to manage own workload to expected standards Good literacy and numeracy skills Excellent attention to detail Excellent telephone manner Excellent organisation skills Personal attributes: A confident, friendly individual with smart appearance Ability to work under pressure to meet deadlines and customer timeframes Ability to work independently on their own and as part of a team Ability to be flexible to meet the needs of internal and external customers Excellent telephone voice and manner with excellent and proven communication skills Good attention to detail and accuracy Ability to follow direction and work within agreed parameters A strong work ethic Personal motivation and enthusiasm Good listening skills Application: If this sounds like you, then you could be the right fit for us! Please click APPLY, upload your CV and well be in touch as soon as we can. Thanks, from the Coffee International Equal Opportunities: We are committed to promoting equality of opportunity for all staff and job applicants. We aim to create a working environment in which all individuals are able to make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. Our selection for recruitment does not discriminate on the basis of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnicity, ethnic or national origin, religion or belief, sex or sexual orientation or gender reassignment status (protected characteristics). Experience may include: administrator, admin, administration, office assistant, administration assistant, back office, office support Job Types: Full-time, Permanent Salary: £22,390.00 per year
Dec 07, 2022
Full time
About us: Being one of the largest coffee roasters in the world, theres no surprise that Tchibo Coffee is the coffee provider for all businesses. Whether its a hotel chain, an independent café or an educational facility, Tchibo can guarantee all our efforts, experience and expertise will go into finding the perfect coffee solution for our customers. Tchibo has built its first-rate reputation based on superior quality products, truly unbeatable service and fair prices. We believe we are Stronger Together. To work with us is to join our European Family Business and help us continue to achieve excellence in all we do. Sounds good? Read on! Position: Service Delivery Scheduler Location: Glasgow, Head Office Job Type: Full time, permanent Hours: Monday to Thursday 8am to 5pm, Friday 8am to 4.30pm Salary: £22,390.00 per annum Benefits: 24 days annual leave increasing with length of service, plus 8 bank holidays, medical cash-back programme, employee assistance programme, staff discounts and more! Purpose of Role: An excellent opportunity has arisen for an experienced Service Delivery Scheduler to apply for a full time, permanent vacancy within our Technical Support team. The successful candidate will become part of an experienced team to plan routes and schedule tasks for our team of Field Service Engineers throughout the UK and Ireland, ranging from planned maintenance, reactive call-outs and regular inspections. You'll have a keen eye for detail and be a great administrator to accurately record call-out details and maintain customer accounts. You'll work as part of a team to achieve targets and to deliver exceptional service to our customers. As part of this team you would be required to: Plan and schedule the effective utilisation and efficiency of field service engineers Prepare and send out customer machine rental and service maintenance contracts Run month-end duties to bill machine rentals Manage the sales forms inbox for onward processing Maintain customer database, ensuring all systems are up to date Prepare daily, weekly and monthly reports in the required timescales Reception cover on a rota basis Other duties as required Experience To be considered for this previous position would require a demonstrable experience of achieving targets in an office administration environment. You will have: Experience in planning and scheduling a team of field based workers or similar Excellent interpersonal skills to be able to build rapport with visitors and colleagues across the organisation. Good written and oral communication skills Computer literate including use of Microsoft Excel, Word, PowerPoint and Outlook Excellent planning and organisational skills to manage own workload to expected standards Good literacy and numeracy skills Excellent attention to detail Excellent telephone manner Excellent organisation skills Personal attributes: A confident, friendly individual with smart appearance Ability to work under pressure to meet deadlines and customer timeframes Ability to work independently on their own and as part of a team Ability to be flexible to meet the needs of internal and external customers Excellent telephone voice and manner with excellent and proven communication skills Good attention to detail and accuracy Ability to follow direction and work within agreed parameters A strong work ethic Personal motivation and enthusiasm Good listening skills Application: If this sounds like you, then you could be the right fit for us! Please click APPLY, upload your CV and well be in touch as soon as we can. Thanks, from the Coffee International Equal Opportunities: We are committed to promoting equality of opportunity for all staff and job applicants. We aim to create a working environment in which all individuals are able to make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. Our selection for recruitment does not discriminate on the basis of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnicity, ethnic or national origin, religion or belief, sex or sexual orientation or gender reassignment status (protected characteristics). Experience may include: administrator, admin, administration, office assistant, administration assistant, back office, office support Job Types: Full-time, Permanent Salary: £22,390.00 per year
Job title: Schedular/Administrator/Account Manager Type: Full -Time Location: West London Salary: £27,000 - £31,000 per annum Office Based Role Description: Our Client is looking for a Scheduler/Administrator with previous experience or a graduate to work in their offices in West London click apply for full job details
Nov 30, 2022
Full time
Job title: Schedular/Administrator/Account Manager Type: Full -Time Location: West London Salary: £27,000 - £31,000 per annum Office Based Role Description: Our Client is looking for a Scheduler/Administrator with previous experience or a graduate to work in their offices in West London click apply for full job details
So what's the role all about? To ensure the day to day scheduling, admin and void processes are undertaken effectively. Undertake administration tasks such as trackers & invoice processing. Communicate effectively within the immediate team and the larger organisation. Demonstrate excellent customer service skills. This role can offer hybrid working, meaning you will be required to be in the office for around 2/3 days a week with the rest being from home, however we may need you to be in the office more within your probation, whilst you get up to speed. Flexible working arrangements in the role will be subject to agreement with the Head of Direct Labour Services and will need to be of benefit to PA and the individual. Some of the key tasks and responsibilities include: Utilise Impact Response for smart scheduling, utilising operatives skillsets and location Provide administrative support to internal and external customers e.g .Operatives, customer contact centre and contractors Actively work along side and support other departments such as Lettings, Estate sand Tenancy services Demonstrate awareness of Key Performance Indicators and follow best practice to ensure KPI's are achieved Administer information to databases such as Northgate, CRM and Impact Response to ensure prescribed targets are met Demonstrate good customer service skills Ensure works are processed within target dates to ensure customer satisfaction is maximised Prioritise throughout the working day to ensure all dashboards are maintained e.g. emergencies are responded to, works orders are booked in To be successful in this role, we'd be looking for the following... Scheduling experience Administration experience Excellent keyboard and ICT skills Experience of collating information, reporting and evaluating outcomes. Awareness of Health and Safety and how it is applied in a social housing environment. Experience of communicating with service users, staff and other agencies. Updating systems, logs and notes Please refer to the attached job description to find out more... What's in it for you? We recognise that people are at the heart of our business and that success is dependant on enthusiastic and committed colleagues. We make sure they feel supported and encourage a culture of opportunity and learning to enable colleagues to fulfil their potential and make a real difference to people's lives every day. In return, we reward our staff for their dedication by offering competitive salaries and an excellent discretionary range of employee benefits some of which include: 25 days annual leave entitlement per annum plus bank holidays (pro rated for part time roles). With the possibility for colleagues to buy or sell a maximum of 35 hours in annual leave year subject to certain conditions Flexible schedule & hybrid working, subject to business need and agreement with your manager. Admittedly some of our roles do require more structured working patterns than others Performance related pay- We want to recognise exceptional performance and you can earn up to 10% on top of your base salary for achieving corporate and individual targets, and completion of all essential compliance tasks. We hold an annual awards event which celebrates colleagues' success and achievements. In addition, we operate an annual bonus payment scheme based on monthly votes made by colleagues Access to the Simply Health Cash plan scheme for discounted optical, dental and health care bills Perkbox Rewards - Big discounts on high Street shops, cinemas, airport parking and hotels, savings with Apple, free coffee at Caffe Nero each month, download a free film each month and more! Health and Wellbeing initiatives such as fitness classes, walking clubs, meditation sessions and more Travel to work perks such as Bike2Work Scheme, allowing you to purchase a bike under salary sacrifice & 0% Season ticket loans for bus and train tickets Upon successful to completion of your probationary period, we offer our colleagues an interest free loan of up to £5,000 to assist with general living costs & much more! Check out our handy benefits flyer to see what else we can offer you! Do you care about the same things we do? We have three values we work by. When we meet, we'll need you to show us how they are important to you too. We always do the right thing: We offer the best quality service that we can. We're there when you need us: We listen and take action ensuring we deliver on our promises. We never give up: We are courageous in our pursuit of growth to provide more quality affordable homes. Our EDI Policy: At PA Housing, communities are at the heart of everything we do. We know how important it is to be representative of our customers and the communities we serve, and we have always committed to creating an inclusive approach to our recruitment process to ensure that we are hiring from a diverse talent pool of people. We're an Equal Opportunity employer and encourage applications from any individual who has the relevant skills and experience for the role, inclusive of any protected characteristics such as gender identity, ethnic origin, religion or belief, disability status, sexual orientation and age. At PA Housing, we pride ourselves in being a disability confident employer and support our applicants with any additional adjustments they may require during their application process. We take a flexible approach to working, and support part-time hours, job shares, where possible and provide a salary sacrifice option for childcare vouchers. As part of our Equality, Diversity and Inclusion strategy, actively hiring women into this role is one our objectives to increase and promote diversity at PA Housing. If you have the relevant skills and experience for the role, please apply on our recruitment portal via our company website. Equality, diversity and inclusion PA Housing So who are we? PA Housing is an award winning provider of affordable, quality homes, but our business is about more than property - it's about people. We aim to put our residents at the centre of everything we do and offer first class services to all. Our business is built around decades of experience in the social housing sector across the Midlands, London, Home Counties and the South East. We hold a stock of more than 24,000 homes and employ 600 plus staff to provide a high standard of service to our householders. Our success and our plans for the future would not be possible without our dedicated team of staff members. Every one of our employees help to make a difference to the lives of our residents and other local people, and we look after our team members well. Disclosure and Barring Service: This role of requires the successful candidate to complete a basic DBS check. A basic DBS check will show any unspent convictions. So why do we need to know this information? This role will be required to visit / support PA Housing residents in their own homes on a regular basis. Therefore we have a duty to our residents to ensure that we have taken precautions regarding who will be visiting them and representing PA Housing. Having unspent convictions will not necessarily preclude you from being recruited into the role; if you are potentially the successful candidate, we will complete a risk assessment with you to understand the circumstances around your conviction, how relevant they are to the post you have applied for and what remedial action , if any, have you have taken since your conviction. Suitable references will also need to be obtained prior to commencement of employment. As a Disability Confident and Equal Opportunities Employer, PA Housing welcomes applications from all suitably qualified candidates including those from black and minority ethnic (BME) groups and disabled candidates. We're happy to consider flexible working options for all our roles, and we'll always do our best to keep your work and life in balance. AGENCIES: We know where you are if we need your support so please do not contact us. To apply for this role please click on the apply button or for any enquiries please email
Sep 23, 2022
Full time
So what's the role all about? To ensure the day to day scheduling, admin and void processes are undertaken effectively. Undertake administration tasks such as trackers & invoice processing. Communicate effectively within the immediate team and the larger organisation. Demonstrate excellent customer service skills. This role can offer hybrid working, meaning you will be required to be in the office for around 2/3 days a week with the rest being from home, however we may need you to be in the office more within your probation, whilst you get up to speed. Flexible working arrangements in the role will be subject to agreement with the Head of Direct Labour Services and will need to be of benefit to PA and the individual. Some of the key tasks and responsibilities include: Utilise Impact Response for smart scheduling, utilising operatives skillsets and location Provide administrative support to internal and external customers e.g .Operatives, customer contact centre and contractors Actively work along side and support other departments such as Lettings, Estate sand Tenancy services Demonstrate awareness of Key Performance Indicators and follow best practice to ensure KPI's are achieved Administer information to databases such as Northgate, CRM and Impact Response to ensure prescribed targets are met Demonstrate good customer service skills Ensure works are processed within target dates to ensure customer satisfaction is maximised Prioritise throughout the working day to ensure all dashboards are maintained e.g. emergencies are responded to, works orders are booked in To be successful in this role, we'd be looking for the following... Scheduling experience Administration experience Excellent keyboard and ICT skills Experience of collating information, reporting and evaluating outcomes. Awareness of Health and Safety and how it is applied in a social housing environment. Experience of communicating with service users, staff and other agencies. Updating systems, logs and notes Please refer to the attached job description to find out more... What's in it for you? We recognise that people are at the heart of our business and that success is dependant on enthusiastic and committed colleagues. We make sure they feel supported and encourage a culture of opportunity and learning to enable colleagues to fulfil their potential and make a real difference to people's lives every day. In return, we reward our staff for their dedication by offering competitive salaries and an excellent discretionary range of employee benefits some of which include: 25 days annual leave entitlement per annum plus bank holidays (pro rated for part time roles). With the possibility for colleagues to buy or sell a maximum of 35 hours in annual leave year subject to certain conditions Flexible schedule & hybrid working, subject to business need and agreement with your manager. Admittedly some of our roles do require more structured working patterns than others Performance related pay- We want to recognise exceptional performance and you can earn up to 10% on top of your base salary for achieving corporate and individual targets, and completion of all essential compliance tasks. We hold an annual awards event which celebrates colleagues' success and achievements. In addition, we operate an annual bonus payment scheme based on monthly votes made by colleagues Access to the Simply Health Cash plan scheme for discounted optical, dental and health care bills Perkbox Rewards - Big discounts on high Street shops, cinemas, airport parking and hotels, savings with Apple, free coffee at Caffe Nero each month, download a free film each month and more! Health and Wellbeing initiatives such as fitness classes, walking clubs, meditation sessions and more Travel to work perks such as Bike2Work Scheme, allowing you to purchase a bike under salary sacrifice & 0% Season ticket loans for bus and train tickets Upon successful to completion of your probationary period, we offer our colleagues an interest free loan of up to £5,000 to assist with general living costs & much more! Check out our handy benefits flyer to see what else we can offer you! Do you care about the same things we do? We have three values we work by. When we meet, we'll need you to show us how they are important to you too. We always do the right thing: We offer the best quality service that we can. We're there when you need us: We listen and take action ensuring we deliver on our promises. We never give up: We are courageous in our pursuit of growth to provide more quality affordable homes. Our EDI Policy: At PA Housing, communities are at the heart of everything we do. We know how important it is to be representative of our customers and the communities we serve, and we have always committed to creating an inclusive approach to our recruitment process to ensure that we are hiring from a diverse talent pool of people. We're an Equal Opportunity employer and encourage applications from any individual who has the relevant skills and experience for the role, inclusive of any protected characteristics such as gender identity, ethnic origin, religion or belief, disability status, sexual orientation and age. At PA Housing, we pride ourselves in being a disability confident employer and support our applicants with any additional adjustments they may require during their application process. We take a flexible approach to working, and support part-time hours, job shares, where possible and provide a salary sacrifice option for childcare vouchers. As part of our Equality, Diversity and Inclusion strategy, actively hiring women into this role is one our objectives to increase and promote diversity at PA Housing. If you have the relevant skills and experience for the role, please apply on our recruitment portal via our company website. Equality, diversity and inclusion PA Housing So who are we? PA Housing is an award winning provider of affordable, quality homes, but our business is about more than property - it's about people. We aim to put our residents at the centre of everything we do and offer first class services to all. Our business is built around decades of experience in the social housing sector across the Midlands, London, Home Counties and the South East. We hold a stock of more than 24,000 homes and employ 600 plus staff to provide a high standard of service to our householders. Our success and our plans for the future would not be possible without our dedicated team of staff members. Every one of our employees help to make a difference to the lives of our residents and other local people, and we look after our team members well. Disclosure and Barring Service: This role of requires the successful candidate to complete a basic DBS check. A basic DBS check will show any unspent convictions. So why do we need to know this information? This role will be required to visit / support PA Housing residents in their own homes on a regular basis. Therefore we have a duty to our residents to ensure that we have taken precautions regarding who will be visiting them and representing PA Housing. Having unspent convictions will not necessarily preclude you from being recruited into the role; if you are potentially the successful candidate, we will complete a risk assessment with you to understand the circumstances around your conviction, how relevant they are to the post you have applied for and what remedial action , if any, have you have taken since your conviction. Suitable references will also need to be obtained prior to commencement of employment. As a Disability Confident and Equal Opportunities Employer, PA Housing welcomes applications from all suitably qualified candidates including those from black and minority ethnic (BME) groups and disabled candidates. We're happy to consider flexible working options for all our roles, and we'll always do our best to keep your work and life in balance. AGENCIES: We know where you are if we need your support so please do not contact us. To apply for this role please click on the apply button or for any enquiries please email
Company Description Mitie was founded in 1987, Mitie is the UK's leading facilities management and professional services company, looking after a large, diverse, blue-chip customer base, from banks and retailers, to hospitals, schools and government offices. Mitie has over 77,000 people, 100+ office locations, and thousands of customers across the country, there's no limit to what you can achieve if you work for us. Job Description To provide a dedicated regional administrative support function and to ensure the effective and efficient operation as directed by the line Manager. The role will encompass the delivery of key tasks, with a focus on support for the regional service delivery team. Key duties, though not exhaustive, are listed below; Collation of regional information for central requests Manage regional data and make sure it's current - Engineers details, site allocations etc. Ensuring vehicle requests, accidents, fines, tracking and misuse is monitored and administrated. Produce reports from Fleet to support ROMs in mitigating additional spend and managing engineers to ensure no excessive abuse of vehicles, fuel and hire fines. Recruitment & Leavers - Aide in the administration of all new starters and leavers. This includes booking them on to inductions, ensuring they have the correct IT kit (PDAs ordered), fleet, uniform and training. Ensuring any leavers are administered across the multiple info sets to ensure collections of IT kit, fleet, Stock and management of databases associated with said leaver such as Edays, 360 and IT accounts. Raising all PO's and orders in relations to uniform, PPE and training. Provide weekly or monthly reports on starters and leavers. Security Clearance - this will need to cover multiple contracts as the NMN expands. Asset/Property - to capture and maintain IT assets and vehicles. To support IT technical challenges and own swift turnaround of issues problems with laptops/phones - ensuring engineers are fully optimised with technology Uniform - Queries and ordering Hotel & Accommodation - Booking for engineer training requirements and cancellations / changes where necessary Documentation- Maintain and manage central filing systems, regional folders and SharePoint. WIP/Quotes/Document management. Training - Manage on a regional basis. Keep records, arrange refresher and collate. Running i-learn reports and input data into training matrix for Training Lead to report on each month Comms - Support the account in the production and content for the monthly and ad hoc comms bulletins and briefings including support on the issuing of Tool Box Talks and collation of returns HSE - To report monthly on action from Regional Operations Manager/Supervisors site visits to ensure we are closing out actions. Support in the administration of Sevron, ensuring the system is tidy; RAs are pushed out for review and meet timeframes. Tools & Calibration - Ownership of spreadsheet / updating Callout Rota - Collation and issue on a weekly basis Management and Administration of Overtime - ensure overtime is submitted on time each month E-days - Absence management, this will require close monitoring and possibly used for overtime in the future P Card - Complete returns to finance and add to relevant W/Os. Manage Regional Quote tracker for chargeable works - advising when approvals are given etc. Receipting - Subcontractor invoices in Maximo - general housekeeping - closing orders Attend training and other meetings as required Support to scheduler/engineer needs - should not substitute scheduler admin but compliment Line manager needs Maintain a high level of confidentiality Attention to detail and strives for operational excellence Qualifications Experience of working in a busy office environment and relevant experience in a similar role Excellent administration skills Highly organised with attention to detail Strong Microsoft Office skills - Word, Excel & Power point Use all types of technology - telephones, faxes, e-mail, photocopiers, printers Excellent communication and interpersonal skills A team player but able to work under own initiative / manage own workload Have a proactive approach Well organised and prepared to be flexible in their approach A desire to develop and undertake training as and when required Wanting to achieve success, for his or her self, the business and the customer This role is office based but there may be a requirement to attend regional meetings / travel
Dec 05, 2021
Full time
Company Description Mitie was founded in 1987, Mitie is the UK's leading facilities management and professional services company, looking after a large, diverse, blue-chip customer base, from banks and retailers, to hospitals, schools and government offices. Mitie has over 77,000 people, 100+ office locations, and thousands of customers across the country, there's no limit to what you can achieve if you work for us. Job Description To provide a dedicated regional administrative support function and to ensure the effective and efficient operation as directed by the line Manager. The role will encompass the delivery of key tasks, with a focus on support for the regional service delivery team. Key duties, though not exhaustive, are listed below; Collation of regional information for central requests Manage regional data and make sure it's current - Engineers details, site allocations etc. Ensuring vehicle requests, accidents, fines, tracking and misuse is monitored and administrated. Produce reports from Fleet to support ROMs in mitigating additional spend and managing engineers to ensure no excessive abuse of vehicles, fuel and hire fines. Recruitment & Leavers - Aide in the administration of all new starters and leavers. This includes booking them on to inductions, ensuring they have the correct IT kit (PDAs ordered), fleet, uniform and training. Ensuring any leavers are administered across the multiple info sets to ensure collections of IT kit, fleet, Stock and management of databases associated with said leaver such as Edays, 360 and IT accounts. Raising all PO's and orders in relations to uniform, PPE and training. Provide weekly or monthly reports on starters and leavers. Security Clearance - this will need to cover multiple contracts as the NMN expands. Asset/Property - to capture and maintain IT assets and vehicles. To support IT technical challenges and own swift turnaround of issues problems with laptops/phones - ensuring engineers are fully optimised with technology Uniform - Queries and ordering Hotel & Accommodation - Booking for engineer training requirements and cancellations / changes where necessary Documentation- Maintain and manage central filing systems, regional folders and SharePoint. WIP/Quotes/Document management. Training - Manage on a regional basis. Keep records, arrange refresher and collate. Running i-learn reports and input data into training matrix for Training Lead to report on each month Comms - Support the account in the production and content for the monthly and ad hoc comms bulletins and briefings including support on the issuing of Tool Box Talks and collation of returns HSE - To report monthly on action from Regional Operations Manager/Supervisors site visits to ensure we are closing out actions. Support in the administration of Sevron, ensuring the system is tidy; RAs are pushed out for review and meet timeframes. Tools & Calibration - Ownership of spreadsheet / updating Callout Rota - Collation and issue on a weekly basis Management and Administration of Overtime - ensure overtime is submitted on time each month E-days - Absence management, this will require close monitoring and possibly used for overtime in the future P Card - Complete returns to finance and add to relevant W/Os. Manage Regional Quote tracker for chargeable works - advising when approvals are given etc. Receipting - Subcontractor invoices in Maximo - general housekeeping - closing orders Attend training and other meetings as required Support to scheduler/engineer needs - should not substitute scheduler admin but compliment Line manager needs Maintain a high level of confidentiality Attention to detail and strives for operational excellence Qualifications Experience of working in a busy office environment and relevant experience in a similar role Excellent administration skills Highly organised with attention to detail Strong Microsoft Office skills - Word, Excel & Power point Use all types of technology - telephones, faxes, e-mail, photocopiers, printers Excellent communication and interpersonal skills A team player but able to work under own initiative / manage own workload Have a proactive approach Well organised and prepared to be flexible in their approach A desire to develop and undertake training as and when required Wanting to achieve success, for his or her self, the business and the customer This role is office based but there may be a requirement to attend regional meetings / travel
Job title Material Handler / Administrator Reporting to Master Scheduler & Production Admin Supervisor Location The role will be based across our Leicester sites Hours 08:30 to 17:00, Monday to Friday with a daily 30 Minute lunch break The Company The Nylacast Group are a worldwide leader in the design, manufacture and supply of engineering plastic solutions, with a global brand presence and 9 worldwide locations. The Role The Material Handler / Administrator will support the Manufacturing Team to ensure the effective day to day running of the department. Experience & Requirements Main duties include: * Updating spreadsheets on a daily basis & accurately book in Job Cards * Manual handling, including the physical movement of goods via mechanical handling equipment * Material Handling * Sort Material with Pick Notes & Job Cards * Assist with ISO Paperwork and all other related quality issues * General Administration - Filing and updating Training Matrix * Other duties as and when required Desired Skills and Qualifications: * Have at least one years' experience in a similar role within an Engineering/Manufacturing environment. * Have a full UK driving and Fork Lift Licence- reach truck minimum and must be prepared to travel across our Leicester Sites. * Have excellent knowledge of Microsoft Office, including Word, Excel and Outlook * To have effective written and oral communication skills. Attention to detail is essential * Proven ability to work well with others, be self-motivated, multi-task and prioritize daily and work well under pressure. * Exposure to an ERP system would be helpful but not essential * Be flexible and responsive in support of the business needs Equal opportunities and other information/terms: Nylacast Ltd welcomes the talent of people from diverse backgrounds to provide expertise dedication and imagination to propel us to a prosperous future. We believe that all employees have a right to be treated with dignity and as such will not tolerate any form of harassment and furthermore Nylacast operates Non-Smoking Policies. Please note due to the high level of Applications/CV's that we will potentially receive, we will only be contacting applicants that will be taken through to the next stage
Dec 01, 2021
Full time
Job title Material Handler / Administrator Reporting to Master Scheduler & Production Admin Supervisor Location The role will be based across our Leicester sites Hours 08:30 to 17:00, Monday to Friday with a daily 30 Minute lunch break The Company The Nylacast Group are a worldwide leader in the design, manufacture and supply of engineering plastic solutions, with a global brand presence and 9 worldwide locations. The Role The Material Handler / Administrator will support the Manufacturing Team to ensure the effective day to day running of the department. Experience & Requirements Main duties include: * Updating spreadsheets on a daily basis & accurately book in Job Cards * Manual handling, including the physical movement of goods via mechanical handling equipment * Material Handling * Sort Material with Pick Notes & Job Cards * Assist with ISO Paperwork and all other related quality issues * General Administration - Filing and updating Training Matrix * Other duties as and when required Desired Skills and Qualifications: * Have at least one years' experience in a similar role within an Engineering/Manufacturing environment. * Have a full UK driving and Fork Lift Licence- reach truck minimum and must be prepared to travel across our Leicester Sites. * Have excellent knowledge of Microsoft Office, including Word, Excel and Outlook * To have effective written and oral communication skills. Attention to detail is essential * Proven ability to work well with others, be self-motivated, multi-task and prioritize daily and work well under pressure. * Exposure to an ERP system would be helpful but not essential * Be flexible and responsive in support of the business needs Equal opportunities and other information/terms: Nylacast Ltd welcomes the talent of people from diverse backgrounds to provide expertise dedication and imagination to propel us to a prosperous future. We believe that all employees have a right to be treated with dignity and as such will not tolerate any form of harassment and furthermore Nylacast operates Non-Smoking Policies. Please note due to the high level of Applications/CV's that we will potentially receive, we will only be contacting applicants that will be taken through to the next stage
Job Title: Administrator / Controller Location: Bristol Salary: Competitive Job Type: Full Time, Permanent Hours: 42.5 per week, 8:00am - 5pm, Monday to Friday Benefits: 20 days Holiday, Life Insurance, and Health Plan The Role: To ensure that all customer requirements are dealt with appropriately within company guidelines and procedures whilst ensuring effective use of company assets and resources. Responsibilities: Ensures effective allocation of work to a team of mobile and site-based engineers to ensure optimum productivity whilst ensuring operation within key performance indicators as specified for location. Ensures compliance with all element of Health and Safety legislation Effectively undertakes all service and breakdown resource allocation to ensure all customer requirements are met in full, whilst making sure that we allocate jobs in the most cost effective way. Deals with customer enquiries and orders in a professional manner and responds to requirements as a matter of urgency. Ensure potential sales are converted into orders. Ensures timely and complete adherence to all company administrative procedures as set out by company process documents. Ensures operation within key performance indicators as specified for location. Supervises field and site-based staff to ensure optimum productivity whilst working within the working time directive as set by the company. Effectively working with the Contracts department to ensure that all bookings are achieved. Ensure all customer bookings are achieved and if issues cause delays, customers are communicated with at all times. Supports administration department to ensure smooth billing and administrative control of all jobs Refers issues outside own sphere of decision making authority to Control Team Leader/Location Manager Undertakes other duties which the company may from time to time reasonably request. Complies with all aspects of ISO 9001:2015 under your remitThe Candidate: Essential: Basic Education required Day to day supervision of Mobile Engineers Employs limited technical skill without direction Good customer service skillsDesirable: Requires limited authorization of managerPlease click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of: Timetable Coordinator, Resource Coordinator, Scheduling Assistant, Administrator, Scheduling Assistant, Appointment Administrator, Operations Scheduler, Customer Service Administrator, Business Support, Office Support, Logistics Coordinator may also be considered for this role
Dec 01, 2021
Full time
Job Title: Administrator / Controller Location: Bristol Salary: Competitive Job Type: Full Time, Permanent Hours: 42.5 per week, 8:00am - 5pm, Monday to Friday Benefits: 20 days Holiday, Life Insurance, and Health Plan The Role: To ensure that all customer requirements are dealt with appropriately within company guidelines and procedures whilst ensuring effective use of company assets and resources. Responsibilities: Ensures effective allocation of work to a team of mobile and site-based engineers to ensure optimum productivity whilst ensuring operation within key performance indicators as specified for location. Ensures compliance with all element of Health and Safety legislation Effectively undertakes all service and breakdown resource allocation to ensure all customer requirements are met in full, whilst making sure that we allocate jobs in the most cost effective way. Deals with customer enquiries and orders in a professional manner and responds to requirements as a matter of urgency. Ensure potential sales are converted into orders. Ensures timely and complete adherence to all company administrative procedures as set out by company process documents. Ensures operation within key performance indicators as specified for location. Supervises field and site-based staff to ensure optimum productivity whilst working within the working time directive as set by the company. Effectively working with the Contracts department to ensure that all bookings are achieved. Ensure all customer bookings are achieved and if issues cause delays, customers are communicated with at all times. Supports administration department to ensure smooth billing and administrative control of all jobs Refers issues outside own sphere of decision making authority to Control Team Leader/Location Manager Undertakes other duties which the company may from time to time reasonably request. Complies with all aspects of ISO 9001:2015 under your remitThe Candidate: Essential: Basic Education required Day to day supervision of Mobile Engineers Employs limited technical skill without direction Good customer service skillsDesirable: Requires limited authorization of managerPlease click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of: Timetable Coordinator, Resource Coordinator, Scheduling Assistant, Administrator, Scheduling Assistant, Appointment Administrator, Operations Scheduler, Customer Service Administrator, Business Support, Office Support, Logistics Coordinator may also be considered for this role
The BUUK Infrastructure Group appreciate that our people are our greatest assets. We employ talented, passionate individuals, who can bring expertise and enthusiasm to our team. We are an exceptional company, with first-class credentials, and we would like to hear from people who share our ethos. BUUK Infrastructure is the leading provider of multi-utility networks in the UK, employing more than 1700 people and operating networks serving more than one and a half million homes. We design, install, adopt, own, and operate network infrastructure for all the utilities - heat, electricity, gigabit-capable fibre broadband, water, wastewater and gas. Our newly renovated and modern head office is based in Woolpit, Suffolk, where over 500 staff ensure that we continue to provide exceptional service to our customers. We are currently looking for experienced Administrators to join our construction team within our head office due to promotions and internal moves. In the company, you are known as Regional Utilities Schedulers and employees in these roles are essential to the smooth running of our operations. The role of Regional Utilities Scheduler is varied and will enable you to really get an understanding on how the business is run. You will ensure that work schedules for our field engineers are planned and completed, booking staff on daily projects, and ensuring all project information is communicated correctly. Organisation is essential in this role, along with excellent customer service as you will be liaising with both internal and external stakeholders. We will ensure that you receive excellent training on our systems and help to further your career with us. We are looking to speak to people who have the following - * Excellent communication skills * Highly organised and able to work with accuracy * Experience of using Microsoft Office including Excel * Able to work to deadlines * Experience of working as part of a wider team * Experience on scheduling or logistics within a previous role would be an advantage but is not essential The utilities industry is an exciting area to be a part of and innovation continues to be at the forefront of our business. Even if it is an area that you have not considered a career in before, we would love to speak with you. Why us? * We are recognised as a Great Place to Work. * Competitive starting salary * Sociable working hours (Monday-Friday 8:30-5pm) * Company pension scheme * Life assurance * 25 days holiday plus bank holidays (plus the opportunity to purchase more through our flexible benefits scheme) * Enhanced family friendly policies * Innovation reward scheme * Corporate perks (reduced cinema tickets and discounts at high street shops) * Dedicated wellbeing programme (24-hour helpline and counselling service) * Regular team building and social calendar with events taking place throughout the year. * Free staff car parking and a subsidised restaurant available on site (Woolpit only). If you have any questions or would like to discuss our current vacancies in more detail, please contact the Resourcing team on (phone number removed) for an informal discussion in confidence. We understand there may be questions about working from home and our offices due to the on-going Coronavirus pandemic. We currently offer a mixture of office and remote working for positions where possible, please contact us for details
Dec 01, 2021
Full time
The BUUK Infrastructure Group appreciate that our people are our greatest assets. We employ talented, passionate individuals, who can bring expertise and enthusiasm to our team. We are an exceptional company, with first-class credentials, and we would like to hear from people who share our ethos. BUUK Infrastructure is the leading provider of multi-utility networks in the UK, employing more than 1700 people and operating networks serving more than one and a half million homes. We design, install, adopt, own, and operate network infrastructure for all the utilities - heat, electricity, gigabit-capable fibre broadband, water, wastewater and gas. Our newly renovated and modern head office is based in Woolpit, Suffolk, where over 500 staff ensure that we continue to provide exceptional service to our customers. We are currently looking for experienced Administrators to join our construction team within our head office due to promotions and internal moves. In the company, you are known as Regional Utilities Schedulers and employees in these roles are essential to the smooth running of our operations. The role of Regional Utilities Scheduler is varied and will enable you to really get an understanding on how the business is run. You will ensure that work schedules for our field engineers are planned and completed, booking staff on daily projects, and ensuring all project information is communicated correctly. Organisation is essential in this role, along with excellent customer service as you will be liaising with both internal and external stakeholders. We will ensure that you receive excellent training on our systems and help to further your career with us. We are looking to speak to people who have the following - * Excellent communication skills * Highly organised and able to work with accuracy * Experience of using Microsoft Office including Excel * Able to work to deadlines * Experience of working as part of a wider team * Experience on scheduling or logistics within a previous role would be an advantage but is not essential The utilities industry is an exciting area to be a part of and innovation continues to be at the forefront of our business. Even if it is an area that you have not considered a career in before, we would love to speak with you. Why us? * We are recognised as a Great Place to Work. * Competitive starting salary * Sociable working hours (Monday-Friday 8:30-5pm) * Company pension scheme * Life assurance * 25 days holiday plus bank holidays (plus the opportunity to purchase more through our flexible benefits scheme) * Enhanced family friendly policies * Innovation reward scheme * Corporate perks (reduced cinema tickets and discounts at high street shops) * Dedicated wellbeing programme (24-hour helpline and counselling service) * Regular team building and social calendar with events taking place throughout the year. * Free staff car parking and a subsidised restaurant available on site (Woolpit only). If you have any questions or would like to discuss our current vacancies in more detail, please contact the Resourcing team on (phone number removed) for an informal discussion in confidence. We understand there may be questions about working from home and our offices due to the on-going Coronavirus pandemic. We currently offer a mixture of office and remote working for positions where possible, please contact us for details
Administrator - Civils Location: Newcastle, Tyne and Wear, NE31 2EQ Salary: £20,000 pa Contract: Full time & Permanent Hours: 40 hours Monday to Friday (8am to 5pm) About Us: IQA Group offer capabilities and experience in infrastructure, telecoms network construction, domestic and commercial electrical contracting, renewable energy and power networks and provides the highest level of expertise to the UK market. Established in 2002, IQA now employs over 340 people across our four sites - Glasgow, North Wales, Newcastle and Liverpool. Our parent company Elecnor, have 60 years of continuous growth and a presence in more than 50 countries, Elecnor has become one of the most outstanding Spanish business groups and a benchmark in the infrastructure, renewable energy and technology sectors. This is an exciting time to join IQA, at a period of growth and diversification. IQA, in conjunction with Elecnor, as part of the Telecommunication market in the UK. We have been awarded a FTTH contract on behalf of City Fibre. We require an Planner/Scheduler to be based in our Newcastle office, this is a new role to support the growth of the department. Administrator - Civils - About the Role: We are currently looking to recruit an experienced Administrator to work with our Civils team, this role will mainly be responsible for providing administration support in relation to Purchased Orders and Invoices. In addition to this you provide administration support for all team members and stakeholders. Day to day tasks are as follows: • Raise and maintain accurate records of Purchase Orders • Raise and complete the correct paperwork for Invoices • Materials procurement, invoices and delivery notes processing • Producing data and weekly reports for the Client • Create subcontractor's orders and post valuations • Deal with suppliers and delivering dates • Prepare reports as required by operational managers • Procurement and sub-contractors and suppliers • Deal with customers enquiries and complaints by phone • Filing • Any other adhoc activities that IQA may require. Administrator - Civils - Candidate Requirements: • Ability to communicate clearly, concisely and persuasively both verbally and in writing • Ability to work under pressure and meet deadlines • Ability to work on own initiative and to act as an effective team member • Well-developed skills in organising and planning • Proactive with new ideas for efficiencies and improvements • Previous experience of similar role preferred • Excellent problem-solving skills • Good communication and interpersonal skills • Computer literate with experience of spread sheets and word processing packages. • Attention to detail • Ability to process a high volume of invoices on a daily basis If you feel you have the necessary skills and experience to be successful in this role click on "APPLY" today, forwarding an up to date copy of your CV for consideration in the first instance. No agencies please
Nov 30, 2021
Full time
Administrator - Civils Location: Newcastle, Tyne and Wear, NE31 2EQ Salary: £20,000 pa Contract: Full time & Permanent Hours: 40 hours Monday to Friday (8am to 5pm) About Us: IQA Group offer capabilities and experience in infrastructure, telecoms network construction, domestic and commercial electrical contracting, renewable energy and power networks and provides the highest level of expertise to the UK market. Established in 2002, IQA now employs over 340 people across our four sites - Glasgow, North Wales, Newcastle and Liverpool. Our parent company Elecnor, have 60 years of continuous growth and a presence in more than 50 countries, Elecnor has become one of the most outstanding Spanish business groups and a benchmark in the infrastructure, renewable energy and technology sectors. This is an exciting time to join IQA, at a period of growth and diversification. IQA, in conjunction with Elecnor, as part of the Telecommunication market in the UK. We have been awarded a FTTH contract on behalf of City Fibre. We require an Planner/Scheduler to be based in our Newcastle office, this is a new role to support the growth of the department. Administrator - Civils - About the Role: We are currently looking to recruit an experienced Administrator to work with our Civils team, this role will mainly be responsible for providing administration support in relation to Purchased Orders and Invoices. In addition to this you provide administration support for all team members and stakeholders. Day to day tasks are as follows: • Raise and maintain accurate records of Purchase Orders • Raise and complete the correct paperwork for Invoices • Materials procurement, invoices and delivery notes processing • Producing data and weekly reports for the Client • Create subcontractor's orders and post valuations • Deal with suppliers and delivering dates • Prepare reports as required by operational managers • Procurement and sub-contractors and suppliers • Deal with customers enquiries and complaints by phone • Filing • Any other adhoc activities that IQA may require. Administrator - Civils - Candidate Requirements: • Ability to communicate clearly, concisely and persuasively both verbally and in writing • Ability to work under pressure and meet deadlines • Ability to work on own initiative and to act as an effective team member • Well-developed skills in organising and planning • Proactive with new ideas for efficiencies and improvements • Previous experience of similar role preferred • Excellent problem-solving skills • Good communication and interpersonal skills • Computer literate with experience of spread sheets and word processing packages. • Attention to detail • Ability to process a high volume of invoices on a daily basis If you feel you have the necessary skills and experience to be successful in this role click on "APPLY" today, forwarding an up to date copy of your CV for consideration in the first instance. No agencies please