Rental Operations Agent Location: Bristol Airport Hours: Full time permanent, Rotational Shift Pattern Monday-Sunday (annualised hours) Other: Free Parking & Uniform Available We are currently recruiting for a Rental Operations Agent to join our exciting new and growing team at our Bristol store click apply for full job details
Apr 30, 2024
Full time
Rental Operations Agent Location: Bristol Airport Hours: Full time permanent, Rotational Shift Pattern Monday-Sunday (annualised hours) Other: Free Parking & Uniform Available We are currently recruiting for a Rental Operations Agent to join our exciting new and growing team at our Bristol store click apply for full job details
Thrifty Car & Van Rental
Weston-super-mare, Somerset
This role is a zero-hour contract, we are looking for someone who can be available across the week. Are you looking to start a career in the Car and Van Rental Industry? Whether you have current or prior experience, this could be the perfect opportunity for you! We offer in-the-job training. In the role of a Rental Agent, your responsibilities involve assisting customers with their rental needs in b click apply for full job details
Apr 30, 2024
Full time
This role is a zero-hour contract, we are looking for someone who can be available across the week. Are you looking to start a career in the Car and Van Rental Industry? Whether you have current or prior experience, this could be the perfect opportunity for you! We offer in-the-job training. In the role of a Rental Agent, your responsibilities involve assisting customers with their rental needs in b click apply for full job details
Are you looking to supplement your income while juggling your studies or part-time commitments? We have an exciting opportunity for you! At Manpower, we're offering a unique way for individuals like you to earn extra cash from the comfort of your own home. We're seeking dedicated individuals to join our on call team Manpower's client, who provide the quickest, easiest and most eco-friendly way to cross the Channel (Folkestone to Calais in 35 minutes) are looking for talented individuals with expertise in Customer Service. Roles & Responsibilities: Providing accurate information to our customers about the service and provide any support they may need. Giving customers drink, food and vouchers if required. Person Specific: A passion for customer service. Excellent communication skills. A professional, can-do attitude. The ability to work efficiently and follow procedures. We are looking for people who will be on call over the busy periods that our client has, this will generally be during the school holidays (Thursday - Monday.) The on-call people will need to be able to get to the following location CT18 8XX within 30 minutes of being called out. You will receive two days of paid training, which will cover customer service, product, and procedural training for the site. On-call hours will be either 08:00 - 20:00 or 20:00-08:00 - each on-call shift will pay 75. If you are called to site there will be a four-hour guarantee, the pay rates whilst working on site are as follows: 08:00 - 20:00 - 12.50 per hour. 20:00 - 08:00 - 15.00 per hour. Manpower is acting as a Recruitment Business for this role. If this, is you, apply NOW!
Apr 30, 2024
Seasonal
Are you looking to supplement your income while juggling your studies or part-time commitments? We have an exciting opportunity for you! At Manpower, we're offering a unique way for individuals like you to earn extra cash from the comfort of your own home. We're seeking dedicated individuals to join our on call team Manpower's client, who provide the quickest, easiest and most eco-friendly way to cross the Channel (Folkestone to Calais in 35 minutes) are looking for talented individuals with expertise in Customer Service. Roles & Responsibilities: Providing accurate information to our customers about the service and provide any support they may need. Giving customers drink, food and vouchers if required. Person Specific: A passion for customer service. Excellent communication skills. A professional, can-do attitude. The ability to work efficiently and follow procedures. We are looking for people who will be on call over the busy periods that our client has, this will generally be during the school holidays (Thursday - Monday.) The on-call people will need to be able to get to the following location CT18 8XX within 30 minutes of being called out. You will receive two days of paid training, which will cover customer service, product, and procedural training for the site. On-call hours will be either 08:00 - 20:00 or 20:00-08:00 - each on-call shift will pay 75. If you are called to site there will be a four-hour guarantee, the pay rates whilst working on site are as follows: 08:00 - 20:00 - 12.50 per hour. 20:00 - 08:00 - 15.00 per hour. Manpower is acting as a Recruitment Business for this role. If this, is you, apply NOW!
Your new company A leading international supplier of professional equipment is looking for a permanent Customer Service Agent to join their team full time. This role is based in Surrey, and it is an exciting opportunity to join a company and team who are as passionate about the products as the customers. Your new role As a Customer Service Agent, a list of your roles and responsibilities are highlighted below - Acting as the first point of contact and meeting the needs of key customers Ownership of customer cases from start to finish and providing an excellent customer service journey Working towards and exceeding agreed SLA targets Booking / scheduling engineers, resources, logistics, travel and critical spares Booking / scheduling maintenance visits Raising accurate escalations in a timely manager Liaising and working with other departments and team members when necessary Case diagnosis and first line qualification of customer issues before call out What you'll need to succeed You will have excellent written and verbal communication skills, have experience handling inbound telephone calls and responding to customer enquiries. You will have experience using CRM and SAP and have previous experience scheduling and booking in engineers. You will be able to prioritise efficiently and have confidence to work well within a team and independently. What you'll get in return This role is based in Surry with free parking onsite. The role is paying between 25,000 - 28,000 depending on experience. This role is 100% office based and shifts are currently alternating weekly between 7am-4pm and 10am-7pm. There is 23 days holiday plus 8 days bank holiday. This is a great opportunity to join a well-established and reputable business. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Apr 30, 2024
Full time
Your new company A leading international supplier of professional equipment is looking for a permanent Customer Service Agent to join their team full time. This role is based in Surrey, and it is an exciting opportunity to join a company and team who are as passionate about the products as the customers. Your new role As a Customer Service Agent, a list of your roles and responsibilities are highlighted below - Acting as the first point of contact and meeting the needs of key customers Ownership of customer cases from start to finish and providing an excellent customer service journey Working towards and exceeding agreed SLA targets Booking / scheduling engineers, resources, logistics, travel and critical spares Booking / scheduling maintenance visits Raising accurate escalations in a timely manager Liaising and working with other departments and team members when necessary Case diagnosis and first line qualification of customer issues before call out What you'll need to succeed You will have excellent written and verbal communication skills, have experience handling inbound telephone calls and responding to customer enquiries. You will have experience using CRM and SAP and have previous experience scheduling and booking in engineers. You will be able to prioritise efficiently and have confidence to work well within a team and independently. What you'll get in return This role is based in Surry with free parking onsite. The role is paying between 25,000 - 28,000 depending on experience. This role is 100% office based and shifts are currently alternating weekly between 7am-4pm and 10am-7pm. There is 23 days holiday plus 8 days bank holiday. This is a great opportunity to join a well-established and reputable business. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Role overview ID: Entity: Vistry Region: Vistry Merseyside & Cheshire West Department: Sales & Marketing Contract Type: Permanent - Full Time Job Location: Warrington, Cheshire Date Posted: 11.04.2024 We have a new opportunity for a Field Sales Manager to join our team within Vistry Merseyside & Cheshire, based at the office in Warrington with regional travel. As our Field Sales Manager you will be responsible for management of our site-based sales team to ensure that the sales processes are implemented effectively and that sales targets are achieved. In this crucial role you will form a link between the site and office, ensuring that decisions on sales policies and initiatives are fully implemented by your sales team. You will work alongside the wider team to drive sales and marketing initiatives and successful sales operations across the region. In addition to this you will be responsible for ensuring the customer journey is adhered to by site based sales team, ensuring a 5 star service is delivered. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality 5 GCSEs/GCEs including Maths and English, or equivalent Experience of selling in the building industry is essential Experience of sales delivery in a service environment. Experience of cost control and planning, prioritising, and organising work to meet targets Specialist knowledge of Sales/Marketing techniques, research, and analysis IT skills, excellent communication skills, both written and verbal Experience with CRM systems Full driving license A good knowledge of the Construction Industry and a broad understanding of the legal framework, mortgage market and financial implications of the methods and sequences of build A motivational team-leader focused on managing, coaching and developing their team to achieve their full potential Excellent time management skills, and flexible in order to achieve results Good inter-personal skills and ability to deal with people from diverse backgrounds Confident, decisive, resilient and the ability to thrive under pressure in a fast-moving environment Able to balance multiple priorities within a fast-changing and demanding environment Flexibility with working pattern and mobility across the Division; must be able to work weekends and bank holidays More about the Field Sales Manager role Manage and motivate Sales Consultants effectively, including setting clear objectives, conducting professional development reviews, coaching, and training to ensure employees achieve both their full potential and company targets. Support the Company's continuous drive to deliver excellent customer service by endorsing and promoting the customer journey, exceeding customer expectations, and leading by example. Monitor and manage Sales Consultants use of CRM for prospect management and sales management within company procedures and targets. Develop and maintain excellent working relationships with internal teams, effectively liaising to ensure readiness for sale, exchanges are achieved within the set deadline. Oversee all communication and administration associated with sales transactions, including liaising with Solicitors, Estate Agents, and Financial Institutions to ensure required documentation is provided and the home sale is audit compliant. Conduct market research and competitor analysis as required and management of reports from sales consultants. Working closely with marketing to ensure all options to maximise marketing opportunities are seized including digital and non-digital methods. Ensure that presentation on site, including sales outlet, is always maintained at a consistent high standard and to act if required. Recruiting of sales staff and inducting new starters to the team, delivering the appropriate training required to fulfil their role. The ongoing training and development of their whole team and involvement in recruiting new Sales Consultants. Prepare staffing rotas for their developments, ensuring that all holidays, sickness, etc., are suitably covered. Manage and monitor customer feedback including any follow up actions. Provide sales performance reports to Sales & Marketing Director as required. Attend all meetings, training courses or events as required by the role and organisation. Ensure compliance by the team with the Data Protection Act and New Homes Quality Consumer Code, AML and ensure all sales activity is in accordance with the company process. Ensure compliance by the team with Health and Safety Policies, IT policies and any other Policies and Procedures the company issue. Your role may vary dependent upon the support needs required by the Sales & Marketing Director required by and dictated through them as senior managers within the business - therefore this isn't a definite list of responsibilities. Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working O
Apr 30, 2024
Full time
Role overview ID: Entity: Vistry Region: Vistry Merseyside & Cheshire West Department: Sales & Marketing Contract Type: Permanent - Full Time Job Location: Warrington, Cheshire Date Posted: 11.04.2024 We have a new opportunity for a Field Sales Manager to join our team within Vistry Merseyside & Cheshire, based at the office in Warrington with regional travel. As our Field Sales Manager you will be responsible for management of our site-based sales team to ensure that the sales processes are implemented effectively and that sales targets are achieved. In this crucial role you will form a link between the site and office, ensuring that decisions on sales policies and initiatives are fully implemented by your sales team. You will work alongside the wider team to drive sales and marketing initiatives and successful sales operations across the region. In addition to this you will be responsible for ensuring the customer journey is adhered to by site based sales team, ensuring a 5 star service is delivered. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality 5 GCSEs/GCEs including Maths and English, or equivalent Experience of selling in the building industry is essential Experience of sales delivery in a service environment. Experience of cost control and planning, prioritising, and organising work to meet targets Specialist knowledge of Sales/Marketing techniques, research, and analysis IT skills, excellent communication skills, both written and verbal Experience with CRM systems Full driving license A good knowledge of the Construction Industry and a broad understanding of the legal framework, mortgage market and financial implications of the methods and sequences of build A motivational team-leader focused on managing, coaching and developing their team to achieve their full potential Excellent time management skills, and flexible in order to achieve results Good inter-personal skills and ability to deal with people from diverse backgrounds Confident, decisive, resilient and the ability to thrive under pressure in a fast-moving environment Able to balance multiple priorities within a fast-changing and demanding environment Flexibility with working pattern and mobility across the Division; must be able to work weekends and bank holidays More about the Field Sales Manager role Manage and motivate Sales Consultants effectively, including setting clear objectives, conducting professional development reviews, coaching, and training to ensure employees achieve both their full potential and company targets. Support the Company's continuous drive to deliver excellent customer service by endorsing and promoting the customer journey, exceeding customer expectations, and leading by example. Monitor and manage Sales Consultants use of CRM for prospect management and sales management within company procedures and targets. Develop and maintain excellent working relationships with internal teams, effectively liaising to ensure readiness for sale, exchanges are achieved within the set deadline. Oversee all communication and administration associated with sales transactions, including liaising with Solicitors, Estate Agents, and Financial Institutions to ensure required documentation is provided and the home sale is audit compliant. Conduct market research and competitor analysis as required and management of reports from sales consultants. Working closely with marketing to ensure all options to maximise marketing opportunities are seized including digital and non-digital methods. Ensure that presentation on site, including sales outlet, is always maintained at a consistent high standard and to act if required. Recruiting of sales staff and inducting new starters to the team, delivering the appropriate training required to fulfil their role. The ongoing training and development of their whole team and involvement in recruiting new Sales Consultants. Prepare staffing rotas for their developments, ensuring that all holidays, sickness, etc., are suitably covered. Manage and monitor customer feedback including any follow up actions. Provide sales performance reports to Sales & Marketing Director as required. Attend all meetings, training courses or events as required by the role and organisation. Ensure compliance by the team with the Data Protection Act and New Homes Quality Consumer Code, AML and ensure all sales activity is in accordance with the company process. Ensure compliance by the team with Health and Safety Policies, IT policies and any other Policies and Procedures the company issue. Your role may vary dependent upon the support needs required by the Sales & Marketing Director required by and dictated through them as senior managers within the business - therefore this isn't a definite list of responsibilities. Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working O
Imports Assistant Team Manager (German Speaking) Summary £41,800 up to £51,700 per annum - This isn't where you've come from. This is where we're going. Working at the heart of Lidl's Import team, you'll find our busy and dynamic specialist team, continuously improving processes and finding ways to better service Lidl's millions of customers. We thrive on creating the best solutions to complex and ever-changing challenges and we're looking for an Import Assistant Team Manager to join us! Our Import ATMs (Import Assistant Team Managers) are the future leaders of Lidl. It is a vastly important role to support our Managers with the import processes for our vast supply chain and to manage a small and dynamic team. The team managers will own a process end to end and be responsible of developing these while supporting a team of administrators, officers and senior officers with the day to day. We value leaders with heart, that will show the way through leading by example; being a fair and respectful role model. You will be part of the team that enables Lidl's flow of goods run seamlessly. Your input as a team player and import professional, will have a direct impact on our operations, stores and millions of customers. In Import, no two days are the same! As our Assistant Team Manager, you will constantly be bringing solutions to new and interesting challenges. As a spider in the web, you will be working closely with internal as well as external teams with a global reach. You'll need brilliant communication skills and you'll be in direct contact with our senior business leaders, as well as brokers and freight forwarders. This will be a fast paced, dynamic position where you'll need to take a pragmatic approach to solving problems to ensure our imported products get on to the shelves in Lidl stores on time. If you thrive in dynamic, exciting, global environments, have a good understanding of import processes and want to join a great team which values growth and development, this could be the role for you! "We offer our colleagues as much flexibility as their role allows and empower our teams to choose how and where they work best." What you'll do Leading and working together with your team to ensure the workflows are evenly distributed and to maintained efficiency Building and maintaining strong relationships with internal and external stakeholders (Customs agent and freight forwarders) Responsibility for the activities relating to the importation of goods (support on data, documentation queries Producing end to end documentation processes SOPs, process flows etc. that reflect all operational practices including systems, reporting and training Understanding the objectives and the impact of projects on the business and driving solutions to business critical issues Escalating key issues to leadership proactively and in a timely manner Evaluating process and systems relating to all aspects of imports What you'll need German language is essential both written and verbal Knowledge of import processes from the EU and rest of the world is essential An understanding of the variety of documentation needed to import food and non-food items Team lead experience, building and supporting a team through peaks and troughs Ability to bring out the best in your team and leading by example, remaining professional and approachable even under pressure Approaching problem-solving calmly and methodically, with a collaborative ethos Strong communication skills with the ability to liaise effectively with employees across all levels of the business Strong analytical skills, ability to see the bigger picture and continuously come up with new ways of improving our ways of working Ability to work collaboratively with a range of business departments to complete a project successfully Good knowledge of SAP Retail or similar retail logistics systems is beneficial Self-motivated and proactive Process focused with attention to detail Comfortable working to tight deadlines and in a pressurised environment Strong organisational skills, experience of creating and owning SOPs, process maps and e2e flows What you'll receive This isn't getting by. This is getting what you deserve. Working at Lidl is rewarding, in every sense, because we give you the extensive training to succeed in your role and plenty of opportunities to progress your career here. We're proud to offer a competitive salary starting from £41,800 up to £51,700 (depending on experience) with 30 days' holiday per year (pro rata). We also recognise that different people value different benefits, based on different lifestyles and needs, which is why we offer arrange of additional benefits including but not limited to: Barista Bar, restaurant and free onsite gym On-site Car Parking (including electric charging in each space) Employee Assistance Programme (EAP) 10% in-store discount card To find out a Lidl bit more visit our benefits page to see for yourself! includes 10% non-contractual London Weighting allowance Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check. Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.
Apr 30, 2024
Full time
Imports Assistant Team Manager (German Speaking) Summary £41,800 up to £51,700 per annum - This isn't where you've come from. This is where we're going. Working at the heart of Lidl's Import team, you'll find our busy and dynamic specialist team, continuously improving processes and finding ways to better service Lidl's millions of customers. We thrive on creating the best solutions to complex and ever-changing challenges and we're looking for an Import Assistant Team Manager to join us! Our Import ATMs (Import Assistant Team Managers) are the future leaders of Lidl. It is a vastly important role to support our Managers with the import processes for our vast supply chain and to manage a small and dynamic team. The team managers will own a process end to end and be responsible of developing these while supporting a team of administrators, officers and senior officers with the day to day. We value leaders with heart, that will show the way through leading by example; being a fair and respectful role model. You will be part of the team that enables Lidl's flow of goods run seamlessly. Your input as a team player and import professional, will have a direct impact on our operations, stores and millions of customers. In Import, no two days are the same! As our Assistant Team Manager, you will constantly be bringing solutions to new and interesting challenges. As a spider in the web, you will be working closely with internal as well as external teams with a global reach. You'll need brilliant communication skills and you'll be in direct contact with our senior business leaders, as well as brokers and freight forwarders. This will be a fast paced, dynamic position where you'll need to take a pragmatic approach to solving problems to ensure our imported products get on to the shelves in Lidl stores on time. If you thrive in dynamic, exciting, global environments, have a good understanding of import processes and want to join a great team which values growth and development, this could be the role for you! "We offer our colleagues as much flexibility as their role allows and empower our teams to choose how and where they work best." What you'll do Leading and working together with your team to ensure the workflows are evenly distributed and to maintained efficiency Building and maintaining strong relationships with internal and external stakeholders (Customs agent and freight forwarders) Responsibility for the activities relating to the importation of goods (support on data, documentation queries Producing end to end documentation processes SOPs, process flows etc. that reflect all operational practices including systems, reporting and training Understanding the objectives and the impact of projects on the business and driving solutions to business critical issues Escalating key issues to leadership proactively and in a timely manner Evaluating process and systems relating to all aspects of imports What you'll need German language is essential both written and verbal Knowledge of import processes from the EU and rest of the world is essential An understanding of the variety of documentation needed to import food and non-food items Team lead experience, building and supporting a team through peaks and troughs Ability to bring out the best in your team and leading by example, remaining professional and approachable even under pressure Approaching problem-solving calmly and methodically, with a collaborative ethos Strong communication skills with the ability to liaise effectively with employees across all levels of the business Strong analytical skills, ability to see the bigger picture and continuously come up with new ways of improving our ways of working Ability to work collaboratively with a range of business departments to complete a project successfully Good knowledge of SAP Retail or similar retail logistics systems is beneficial Self-motivated and proactive Process focused with attention to detail Comfortable working to tight deadlines and in a pressurised environment Strong organisational skills, experience of creating and owning SOPs, process maps and e2e flows What you'll receive This isn't getting by. This is getting what you deserve. Working at Lidl is rewarding, in every sense, because we give you the extensive training to succeed in your role and plenty of opportunities to progress your career here. We're proud to offer a competitive salary starting from £41,800 up to £51,700 (depending on experience) with 30 days' holiday per year (pro rata). We also recognise that different people value different benefits, based on different lifestyles and needs, which is why we offer arrange of additional benefits including but not limited to: Barista Bar, restaurant and free onsite gym On-site Car Parking (including electric charging in each space) Employee Assistance Programme (EAP) 10% in-store discount card To find out a Lidl bit more visit our benefits page to see for yourself! includes 10% non-contractual London Weighting allowance Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check. Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.
Role overview ID: Entity: Vistry Services Region: Vistry Services Department: Strategic Land Contract Type: Permanent - Full Time Job Location: Milton Keynes, Buckinghamshire Date Posted: 17.11.2023 We have a fantastic opportunity for a Strategic Planning Manager to join our Strategic Land Team within Vistry Group, primarily based at our Milton Keynes office. As our Strategic Planning Manager, you will promote and achieve planning permission for the development of strategic land assets held within the Vistry Group portfolio. You will assist in the identification and assessment of new land opportunities which have potential for future development by the business. We are pleased to say, this role can accommodate agile working arrangements. Let's cut to the chase, what's in it for you Competitive basic salary and commission bonus Company car or car allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Ideally degree / master's degree in planning or related subject RTPI qualified or working towards completion of your APC Ideally previous experience of working with a housing developer or consultancy within the private sector Excellent communication and project management skills Confident when working with landowners, agents, local authorities and other stakeholders Previous experience of working with strategic land is advantageous but not essential Willing to work extra to meet deadlines as and when the business needs require it More about the Strategic Planning Manager To establish, and review, planning strategies to ensure that each strategic land asset is effectively promoted to achieve a local plan allocation and/or planning consent acceptable to the Company as soon as reasonably practicable Ensure the timely submission of appropriate representations at relevant stages of the development plan process, including responses to a LPA's evidence base Discuss development proposals for sites with local planning authorities and other relevant bodies, through formal or informal pre-application routes Participate in public pre-application events in order to engage with local communities Manage and instruct external consultant teams in line with the Company's compliance procedures and monitor/report budgets accordingly If required, submit planning appeals and manage the appeal process ensuring that all relevant deadlines are met Keep landowners and/or agents informed of progress in line with contractual obligations, with reporting lines agreed with the relevant director Report key policy changes or milestones to the appropriate Director and ensure that promotion strategies are updated as required Assist the winder strategic land team in the identification of new land opportunities and assist in acquiring the site under an option at suitable terms Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities. Why Vistry Joining Vistry is just the start of building your perfect career. In return for your passion and skills, we invest in your future, providing all the support and training you need to thrive in your career and realise your potential. Our work is rewarding in itself, but we also offer a range of financial, lifestyle, health and wellbeing benefits, plus plenty of recognition incentives. We value you and everything you help us build as we make Vistry together.
Apr 30, 2024
Full time
Role overview ID: Entity: Vistry Services Region: Vistry Services Department: Strategic Land Contract Type: Permanent - Full Time Job Location: Milton Keynes, Buckinghamshire Date Posted: 17.11.2023 We have a fantastic opportunity for a Strategic Planning Manager to join our Strategic Land Team within Vistry Group, primarily based at our Milton Keynes office. As our Strategic Planning Manager, you will promote and achieve planning permission for the development of strategic land assets held within the Vistry Group portfolio. You will assist in the identification and assessment of new land opportunities which have potential for future development by the business. We are pleased to say, this role can accommodate agile working arrangements. Let's cut to the chase, what's in it for you Competitive basic salary and commission bonus Company car or car allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Ideally degree / master's degree in planning or related subject RTPI qualified or working towards completion of your APC Ideally previous experience of working with a housing developer or consultancy within the private sector Excellent communication and project management skills Confident when working with landowners, agents, local authorities and other stakeholders Previous experience of working with strategic land is advantageous but not essential Willing to work extra to meet deadlines as and when the business needs require it More about the Strategic Planning Manager To establish, and review, planning strategies to ensure that each strategic land asset is effectively promoted to achieve a local plan allocation and/or planning consent acceptable to the Company as soon as reasonably practicable Ensure the timely submission of appropriate representations at relevant stages of the development plan process, including responses to a LPA's evidence base Discuss development proposals for sites with local planning authorities and other relevant bodies, through formal or informal pre-application routes Participate in public pre-application events in order to engage with local communities Manage and instruct external consultant teams in line with the Company's compliance procedures and monitor/report budgets accordingly If required, submit planning appeals and manage the appeal process ensuring that all relevant deadlines are met Keep landowners and/or agents informed of progress in line with contractual obligations, with reporting lines agreed with the relevant director Report key policy changes or milestones to the appropriate Director and ensure that promotion strategies are updated as required Assist the winder strategic land team in the identification of new land opportunities and assist in acquiring the site under an option at suitable terms Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities. Why Vistry Joining Vistry is just the start of building your perfect career. In return for your passion and skills, we invest in your future, providing all the support and training you need to thrive in your career and realise your potential. Our work is rewarding in itself, but we also offer a range of financial, lifestyle, health and wellbeing benefits, plus plenty of recognition incentives. We value you and everything you help us build as we make Vistry together.
Elevation Recruitment Group are pleased to be supporting one of our key clients in Sheffield as they look to recruit a Systems Manager. Sheffield office based role Mon - Fri £30,000 - £45,000 This is a great opportunity for a tech-savvy professional to take charge of our client s diverse range of Applications. This role is integral to their business s success, requiring a candidate with expertise in ERP, web development, hardware management, and a keen eye for continuous improvement. Key Duties & Responsibilities: Become a super user of Epicor, demonstrating proficiency in report writing using SQL, screen design, and user restrictions Utilise Crystal Reports to create bespoke forms and enhance reporting capabilities Implement changes and improvements to our Magento 2 platform, enhancing the overall user experience Utilise Elementor to manage and optimize email signatures linked to Outlook Work with Klayvio for email marketing, ensuring seamless integration with our website Day to day support of Outlook / Office 365 including set up roles and automated messages based on predefined criteria to enhance communication efficiency Oversee and maintain hardware components including computers, printers, cables, data points, and onsite servers Troubleshoot hardware issues and coordinate with vendors for necessary repairs or replacements Collaborate with the management team to identify software needs and propose solutions that align with the business objectives. Proactively suggest, manage, and implement systems improvements based on evolving business requirements. Lead projects such as implementing drop shipping and other initiatives to enhance business processes Work closely with stakeholders to understand requirements and deliver solutions that meet or exceed expectations Facilitate integration with customers and suppliers for live data exchange using protocols such as FTP and EDI Ensure data integrity and security during integration processes. We are keen to speak with Tech savvy self-starters who possess the following skills & experience: Demonstrable experience of supporting ERP platforms Crystal Report writing experience SQL experience Understanding and passion for improving web based UX - Magento Experience of using Marketing automation platforms such as Klayvio Experience of supporting Microsoft Tech stack Strong hardware and infrastructure management skills, including knowledge of onsite server maintenance Experience with system requirements analysis and continuous improvement initiatives Project management experience Familiarity with integration protocols such as FTP and EDI If you are a proactive problem-solver with a passion for innovation and a track record of successfully implementing and managing diverse systems, this could be the ideal role for you! Apply now for more info!
Apr 30, 2024
Full time
Elevation Recruitment Group are pleased to be supporting one of our key clients in Sheffield as they look to recruit a Systems Manager. Sheffield office based role Mon - Fri £30,000 - £45,000 This is a great opportunity for a tech-savvy professional to take charge of our client s diverse range of Applications. This role is integral to their business s success, requiring a candidate with expertise in ERP, web development, hardware management, and a keen eye for continuous improvement. Key Duties & Responsibilities: Become a super user of Epicor, demonstrating proficiency in report writing using SQL, screen design, and user restrictions Utilise Crystal Reports to create bespoke forms and enhance reporting capabilities Implement changes and improvements to our Magento 2 platform, enhancing the overall user experience Utilise Elementor to manage and optimize email signatures linked to Outlook Work with Klayvio for email marketing, ensuring seamless integration with our website Day to day support of Outlook / Office 365 including set up roles and automated messages based on predefined criteria to enhance communication efficiency Oversee and maintain hardware components including computers, printers, cables, data points, and onsite servers Troubleshoot hardware issues and coordinate with vendors for necessary repairs or replacements Collaborate with the management team to identify software needs and propose solutions that align with the business objectives. Proactively suggest, manage, and implement systems improvements based on evolving business requirements. Lead projects such as implementing drop shipping and other initiatives to enhance business processes Work closely with stakeholders to understand requirements and deliver solutions that meet or exceed expectations Facilitate integration with customers and suppliers for live data exchange using protocols such as FTP and EDI Ensure data integrity and security during integration processes. We are keen to speak with Tech savvy self-starters who possess the following skills & experience: Demonstrable experience of supporting ERP platforms Crystal Report writing experience SQL experience Understanding and passion for improving web based UX - Magento Experience of using Marketing automation platforms such as Klayvio Experience of supporting Microsoft Tech stack Strong hardware and infrastructure management skills, including knowledge of onsite server maintenance Experience with system requirements analysis and continuous improvement initiatives Project management experience Familiarity with integration protocols such as FTP and EDI If you are a proactive problem-solver with a passion for innovation and a track record of successfully implementing and managing diverse systems, this could be the ideal role for you! Apply now for more info!
Client Manager Consult Energy are working with a dynamic and rapidly growing digital energy services company dedicated to delivering tailored energy solutions to businesses across diverse industries. They pride themselves on their commitment to customer satisfaction, innovation, and sustainable energy practices. As they continue to expand their client base, they are seeking a results-driven and client-focused Client Manager to join the team. Position Overview: As a Client Manager , you will deliver high quality customer services to the clients within the corporate division and work closely with other members of the client management team to support the customer, internal sales agents and third party intermediaries, building and managing relationships. The ideal candidate is a proactive and organized professional with a passion for helping clients navigate the complexities of the energy market. This role offers the opportunity to contribute to our clients' success while driving business growth. Client Manager What you ll do: Client management and relationship responsibility for a portfolio of multi-site corporate clients, advising clients on all aspects of their energy sourcing and use Liaising with internal teams to ensure timely and accurate fixed procurement tenders, timely and accurate bill validation, budget reporting and hedging strategies are being managed Working closely with both the Client Director and sales team to ensure successful implementation and onboarding of new clients Responsible for resolving client issues with clients and energy suppliers/other industry parties. Client Manager What you ll need: At least 3 years experience in a similar role within the energy sector preferably within retail (B2B) energy. Excellent communication both written and verbal. Self-motivated with the ability to work independently and as part of a collaborative team. Experience of goal setting and communicating strategy Location Coventry (Hybrid) Salary - £35k - £40k DOE How to Apply: If you are interested in this role, please submit your CV to Consult Energy are an equal opportunity recruitment agency. We value diversity and inclusion and are committed to creating workplaces that reflects the communities we serve. Client Manager
Apr 30, 2024
Full time
Client Manager Consult Energy are working with a dynamic and rapidly growing digital energy services company dedicated to delivering tailored energy solutions to businesses across diverse industries. They pride themselves on their commitment to customer satisfaction, innovation, and sustainable energy practices. As they continue to expand their client base, they are seeking a results-driven and client-focused Client Manager to join the team. Position Overview: As a Client Manager , you will deliver high quality customer services to the clients within the corporate division and work closely with other members of the client management team to support the customer, internal sales agents and third party intermediaries, building and managing relationships. The ideal candidate is a proactive and organized professional with a passion for helping clients navigate the complexities of the energy market. This role offers the opportunity to contribute to our clients' success while driving business growth. Client Manager What you ll do: Client management and relationship responsibility for a portfolio of multi-site corporate clients, advising clients on all aspects of their energy sourcing and use Liaising with internal teams to ensure timely and accurate fixed procurement tenders, timely and accurate bill validation, budget reporting and hedging strategies are being managed Working closely with both the Client Director and sales team to ensure successful implementation and onboarding of new clients Responsible for resolving client issues with clients and energy suppliers/other industry parties. Client Manager What you ll need: At least 3 years experience in a similar role within the energy sector preferably within retail (B2B) energy. Excellent communication both written and verbal. Self-motivated with the ability to work independently and as part of a collaborative team. Experience of goal setting and communicating strategy Location Coventry (Hybrid) Salary - £35k - £40k DOE How to Apply: If you are interested in this role, please submit your CV to Consult Energy are an equal opportunity recruitment agency. We value diversity and inclusion and are committed to creating workplaces that reflects the communities we serve. Client Manager
Looking to join an Innovative company? The company not only produce products which are used in some of the most challenging environments in the world but have a number of awards under their belt! Overview Important: All applicants must be able to obtain Security Clearance minimum 5 years UK residency Working: Possible Flexible and some remote working potentials. Want to work for a company who have been supporting the nuclear industry since its first major expansion in the 1960s? Join a reputable business who, have a number of awards, most recently been named as an Award winner (Gold Award) in MoD Defence Employer Recognition Scheme! Join a business who provides customers with solutions that give complete, long-term protection and control of safety critical systems. A trusted and reputable company; who's solutions have been integrated in nearly all of the UK's nuclear sites. Responsibilities: Provide leadership and coaching to develop and evolve this culture and thinking to align to end customer value, keeping safety and quality at the forefront. Select, introduce and standardise Improvement tools and techniques across the business, for example standard work, Value Stream Mapping, Waste identification, SIPOC, 5S, Root Cause Analysis and charters, as appropriate for the business. Work with all departments in the business to identify process opportunities to improve quality, customer service levels, unit cost, safety and compliance, and reduce waste with clear measurable outcomes. Identify opportunities for immediate action and build out an improvement hopper of improvement opportunities. Act as a change agent within the business to educate and influence Team members on process implementation and improvements. Adopt a strengths based approach, focusing not only on waste and problems but on areas of best practice, seeking to share and replicate throughout the business. Consolidate and coordinate improvement activities to ensure that benefits are tracked, analysed, reported and shared across the business. Develop business case justification for projects and initiatives. Lead and facilitate continuous improvement opportunities, training and workshops driving cultural change by analysing business data and implementing industry best practices. Provide coaching and mentoring for all improvement practitioners on how and when to use the standard tool sets and assist in activities to grow the culture. Provide direct, hands on support to areas of the business in immediate need while coaching local improvement talent to develop long term sustainability. Experience needed: Bachelor's Degree or equivalent combination of education and practitioner experience. Proven experience in Lean Manufacturing / Six Sigma / Project Management principles and best practices. Experience in multiple functions within the value stream (i.e. production, materials management, manufacturing engineering, quality assurance, IT, EH&S, facilities, purchasing etc.). Expertise and demonstrated application of Lean techniques (for example 5S, Root Cause Analysis, Value Stream Mapping, Kaizen, Visual Management, Mistake-Proofing, SIPOC, Flow, Pull, TAKT, TQM, JIT, SPC etc.). Ability to obtain security clearance up to SC level. Flexibility to travel as required. Desirable: Experience in the Defence / Aerospace or safety regulated environment would be advantageous Strong business acumen, with a broad understanding of lean and continuous improvement principles. Strong interpersonal skills with ability to collaborate and build a consensus in a high pressure environment. Strategic thinker with the ability to influence people at the highest levels of the company. Excellent understanding of Quality Systems and Measures. Proven leader with ability to successfully manage multiple lean projects and make lasting relevant impact across an organisation. Excellent communication skills throughout all levels of the organisations. For full information, please get in touch:
Apr 30, 2024
Full time
Looking to join an Innovative company? The company not only produce products which are used in some of the most challenging environments in the world but have a number of awards under their belt! Overview Important: All applicants must be able to obtain Security Clearance minimum 5 years UK residency Working: Possible Flexible and some remote working potentials. Want to work for a company who have been supporting the nuclear industry since its first major expansion in the 1960s? Join a reputable business who, have a number of awards, most recently been named as an Award winner (Gold Award) in MoD Defence Employer Recognition Scheme! Join a business who provides customers with solutions that give complete, long-term protection and control of safety critical systems. A trusted and reputable company; who's solutions have been integrated in nearly all of the UK's nuclear sites. Responsibilities: Provide leadership and coaching to develop and evolve this culture and thinking to align to end customer value, keeping safety and quality at the forefront. Select, introduce and standardise Improvement tools and techniques across the business, for example standard work, Value Stream Mapping, Waste identification, SIPOC, 5S, Root Cause Analysis and charters, as appropriate for the business. Work with all departments in the business to identify process opportunities to improve quality, customer service levels, unit cost, safety and compliance, and reduce waste with clear measurable outcomes. Identify opportunities for immediate action and build out an improvement hopper of improvement opportunities. Act as a change agent within the business to educate and influence Team members on process implementation and improvements. Adopt a strengths based approach, focusing not only on waste and problems but on areas of best practice, seeking to share and replicate throughout the business. Consolidate and coordinate improvement activities to ensure that benefits are tracked, analysed, reported and shared across the business. Develop business case justification for projects and initiatives. Lead and facilitate continuous improvement opportunities, training and workshops driving cultural change by analysing business data and implementing industry best practices. Provide coaching and mentoring for all improvement practitioners on how and when to use the standard tool sets and assist in activities to grow the culture. Provide direct, hands on support to areas of the business in immediate need while coaching local improvement talent to develop long term sustainability. Experience needed: Bachelor's Degree or equivalent combination of education and practitioner experience. Proven experience in Lean Manufacturing / Six Sigma / Project Management principles and best practices. Experience in multiple functions within the value stream (i.e. production, materials management, manufacturing engineering, quality assurance, IT, EH&S, facilities, purchasing etc.). Expertise and demonstrated application of Lean techniques (for example 5S, Root Cause Analysis, Value Stream Mapping, Kaizen, Visual Management, Mistake-Proofing, SIPOC, Flow, Pull, TAKT, TQM, JIT, SPC etc.). Ability to obtain security clearance up to SC level. Flexibility to travel as required. Desirable: Experience in the Defence / Aerospace or safety regulated environment would be advantageous Strong business acumen, with a broad understanding of lean and continuous improvement principles. Strong interpersonal skills with ability to collaborate and build a consensus in a high pressure environment. Strategic thinker with the ability to influence people at the highest levels of the company. Excellent understanding of Quality Systems and Measures. Proven leader with ability to successfully manage multiple lean projects and make lasting relevant impact across an organisation. Excellent communication skills throughout all levels of the organisations. For full information, please get in touch:
Looking to join an Innovative company? The company not only produce products which are used in some of the most challenging environments in the world but have a number of awards under their belt! Overview Important: All applicants must be able to obtain Security Clearance minimum 5 years UK residency Working: Possible Flexible and some remote working potentials. Want to work for a company who have been supporting the nuclear industry since its first major expansion in the 1960s? Join a reputable business who, have a number of awards, most recently been named as an Award winner (Gold Award) in MoD Defence Employer Recognition Scheme! Join a business who provides customers with solutions that give complete, long-term protection and control of safety critical systems. A trusted and reputable company; who's solutions have been integrated in nearly all of the UK's nuclear sites. Responsibilities: Provide leadership and coaching to develop and evolve this culture and thinking to align to end customer value, keeping safety and quality at the forefront. Select, introduce and standardise Improvement tools and techniques across the business, for example standard work, Value Stream Mapping, Waste identification, SIPOC, 5S, Root Cause Analysis and charters, as appropriate for the business. Work with all departments in the business to identify process opportunities to improve quality, customer service levels, unit cost, safety and compliance, and reduce waste with clear measurable outcomes. Identify opportunities for immediate action and build out an improvement hopper of improvement opportunities. Act as a change agent within the business to educate and influence Team members on process implementation and improvements. Adopt a strengths based approach, focusing not only on waste and problems but on areas of best practice, seeking to share and replicate throughout the business. Consolidate and coordinate improvement activities to ensure that benefits are tracked, analysed, reported and shared across the business. Develop business case justification for projects and initiatives. Lead and facilitate continuous improvement opportunities, training and workshops driving cultural change by analysing business data and implementing industry best practices. Provide coaching and mentoring for all improvement practitioners on how and when to use the standard tool sets and assist in activities to grow the culture. Provide direct, hands on support to areas of the business in immediate need while coaching local improvement talent to develop long term sustainability. Experience needed: Ideally qualified Bachelor's Degree or equivalent combination of education and practitioner experience. Proven experience in Lean Manufacturing / Six Sigma / Project Management principles and best practices. Experience in multiple functions within the value stream (i.e. production, materials management, manufacturing engineering, quality assurance, IT, EH&S, facilities, purchasing etc.). Expertise and demonstrated application of Lean techniques (for example 5S, Root Cause Analysis, Value Stream Mapping, Kaizen, Visual Management, Mistake-Proofing, SIPOC, Flow, Pull, TAKT, TQM, JIT, SPC etc.). Ability to obtain security clearance up to SC level. Flexibility to travel as required. Desirable: Experience in the Defence / Aerospace or safety regulated environment would be advantageous Strong business acumen, with a broad understanding of lean and continuous improvement principles. Strong interpersonal skills with ability to collaborate and build a consensus in a high pressure environment. Strategic thinker with the ability to influence people at the highest levels of the company. Excellent understanding of Quality Systems and Measures. Proven leader with ability to successfully manage multiple lean projects and make lasting relevant impact across an organisation. Excellent communication skills throughout all levels of the organisations. For full information, please get in touch
Apr 30, 2024
Full time
Looking to join an Innovative company? The company not only produce products which are used in some of the most challenging environments in the world but have a number of awards under their belt! Overview Important: All applicants must be able to obtain Security Clearance minimum 5 years UK residency Working: Possible Flexible and some remote working potentials. Want to work for a company who have been supporting the nuclear industry since its first major expansion in the 1960s? Join a reputable business who, have a number of awards, most recently been named as an Award winner (Gold Award) in MoD Defence Employer Recognition Scheme! Join a business who provides customers with solutions that give complete, long-term protection and control of safety critical systems. A trusted and reputable company; who's solutions have been integrated in nearly all of the UK's nuclear sites. Responsibilities: Provide leadership and coaching to develop and evolve this culture and thinking to align to end customer value, keeping safety and quality at the forefront. Select, introduce and standardise Improvement tools and techniques across the business, for example standard work, Value Stream Mapping, Waste identification, SIPOC, 5S, Root Cause Analysis and charters, as appropriate for the business. Work with all departments in the business to identify process opportunities to improve quality, customer service levels, unit cost, safety and compliance, and reduce waste with clear measurable outcomes. Identify opportunities for immediate action and build out an improvement hopper of improvement opportunities. Act as a change agent within the business to educate and influence Team members on process implementation and improvements. Adopt a strengths based approach, focusing not only on waste and problems but on areas of best practice, seeking to share and replicate throughout the business. Consolidate and coordinate improvement activities to ensure that benefits are tracked, analysed, reported and shared across the business. Develop business case justification for projects and initiatives. Lead and facilitate continuous improvement opportunities, training and workshops driving cultural change by analysing business data and implementing industry best practices. Provide coaching and mentoring for all improvement practitioners on how and when to use the standard tool sets and assist in activities to grow the culture. Provide direct, hands on support to areas of the business in immediate need while coaching local improvement talent to develop long term sustainability. Experience needed: Ideally qualified Bachelor's Degree or equivalent combination of education and practitioner experience. Proven experience in Lean Manufacturing / Six Sigma / Project Management principles and best practices. Experience in multiple functions within the value stream (i.e. production, materials management, manufacturing engineering, quality assurance, IT, EH&S, facilities, purchasing etc.). Expertise and demonstrated application of Lean techniques (for example 5S, Root Cause Analysis, Value Stream Mapping, Kaizen, Visual Management, Mistake-Proofing, SIPOC, Flow, Pull, TAKT, TQM, JIT, SPC etc.). Ability to obtain security clearance up to SC level. Flexibility to travel as required. Desirable: Experience in the Defence / Aerospace or safety regulated environment would be advantageous Strong business acumen, with a broad understanding of lean and continuous improvement principles. Strong interpersonal skills with ability to collaborate and build a consensus in a high pressure environment. Strategic thinker with the ability to influence people at the highest levels of the company. Excellent understanding of Quality Systems and Measures. Proven leader with ability to successfully manage multiple lean projects and make lasting relevant impact across an organisation. Excellent communication skills throughout all levels of the organisations. For full information, please get in touch
Role overview ID: Entity: Vistry Services Region: Vistry Services Department: Group Facilities Contract Type: Fixed Term Contract - Full Time Job Location: Brentwood, Essex Date Posted: 07.02.2024 We have a fantastic opportunity for a Facilities Asset Manager to join our team within Vsitry Services, at our office in Brentwood. As our Facilities Asset Manager you will act on behalf of the Group to manage all commercial property events, such as rent reviews, lease renewals, and dilapidations claims. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Proven experience as a commercial property manager or similar role. Excellent communication and negotiation skills. Strong organizational and analytical skills. Ability to work independently and as part of a team. Knowledge of lease accounting and insurance requirements. Familiarity with commercial real estate laws and regulations. Proficiency in Microsoft Office Suite and property management software. More about the Facilities Asset Manager role Provide reports and recommendations well in advance, based on critical lease dates across the portfolio. Responsible for managing any sublet/assignments of leases, working with appointed agents where necessary. Examine lease reports and maintain a database highlighting any key dates. Work with key stakeholders within the business to provide important information relating to insurance requirements/reinstatement values and information required by the finance reporting teams. Manage the search for any new properties ensuring the requirements requested by the business are met. Review service charge budgets across the group, ensuring associated costs are fair and reasonable. Oversee business rates reviews for all offices, ensuring maximising opportunities to secure best value and optimise potential for associated discounts, e.g., empty rate relief. Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities. Why Vistry Joining Vistry is just the start of building your perfect career. In return for your passion and skills, we invest in your future, providing all the support and training you need to thrive in your career and realise your potential. Our work is rewarding in itself, but we also offer a range of financial, lifestyle, health and wellbeing benefits, plus plenty of recognition incentives. We value you and everything you help us build as we make Vistry together.
Apr 30, 2024
Full time
Role overview ID: Entity: Vistry Services Region: Vistry Services Department: Group Facilities Contract Type: Fixed Term Contract - Full Time Job Location: Brentwood, Essex Date Posted: 07.02.2024 We have a fantastic opportunity for a Facilities Asset Manager to join our team within Vsitry Services, at our office in Brentwood. As our Facilities Asset Manager you will act on behalf of the Group to manage all commercial property events, such as rent reviews, lease renewals, and dilapidations claims. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Proven experience as a commercial property manager or similar role. Excellent communication and negotiation skills. Strong organizational and analytical skills. Ability to work independently and as part of a team. Knowledge of lease accounting and insurance requirements. Familiarity with commercial real estate laws and regulations. Proficiency in Microsoft Office Suite and property management software. More about the Facilities Asset Manager role Provide reports and recommendations well in advance, based on critical lease dates across the portfolio. Responsible for managing any sublet/assignments of leases, working with appointed agents where necessary. Examine lease reports and maintain a database highlighting any key dates. Work with key stakeholders within the business to provide important information relating to insurance requirements/reinstatement values and information required by the finance reporting teams. Manage the search for any new properties ensuring the requirements requested by the business are met. Review service charge budgets across the group, ensuring associated costs are fair and reasonable. Oversee business rates reviews for all offices, ensuring maximising opportunities to secure best value and optimise potential for associated discounts, e.g., empty rate relief. Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities. Why Vistry Joining Vistry is just the start of building your perfect career. In return for your passion and skills, we invest in your future, providing all the support and training you need to thrive in your career and realise your potential. Our work is rewarding in itself, but we also offer a range of financial, lifestyle, health and wellbeing benefits, plus plenty of recognition incentives. We value you and everything you help us build as we make Vistry together.
Unleash Your Potential with Haven - Join Our Exciting Holiday Home Sales Team! Ready for a career where every day feels like a holiday? Dive into the world of holiday home sales with Haven, where we're not just a team, we're a family - the One Great Team you've been waiting for! At Haven, we're not just selling holiday homes, we're creating unforgettable experiences for families across our breathtaking parks. As a Holiday Home Sales Advisor, you'll be at the heart of this adventure, helping families find their perfect slice of paradise and making dreams come true. As part of our Holiday Home Sales Team, you will Create Holiday Dreams: Help new families secure their dream holiday home at Haven, armed with top-notch product training and unwavering support. Build Lasting Bonds: Forge connections with existing owners, guiding them through seamless part-exchange experiences for their current holiday homes. Sales with Heart: This is not just a job; it's a passion! Engage in a target-driven role where your integrity, honesty, and transparency create unforgettable sales experiences for our prospective holiday homeowners. What's In It For You? - Free use of our Leisure Facilities, including swimming pool - Up to 50% Discount off food on Park and 20% discount in our shops - Opportunity to use our Corporate Box at the O2 Arena - Fantastic Discounts with many national Brands & Retailers - 20% Discount to you, your family & friends across Haven & Warner Leisure Hotels - Reward & Recognition Schemes - Training and development opportunities including fully funded qualifications - Fantastic Health, Mind & Money Support Programme - Enhanced family friendly policies and pay (eligibility criteria applied) Salary: An industry leading base Salary Plus Commission - OTE 50K plus! Experience and Qualifications You may already be in Holiday Home Sales or maybe you have experience as an Estate Agent or as a Car Sales Executive which is great! All we are looking for is - An outstanding communicator, self-motivated, confident, and genuinely passionate about delivering exceptional experiences. - A seasoned Salesperson with previous experience thriving in a target-driven environment. Are you a seasoned salesperson, especially in big-ticket items? Your knack for closing deals and creating customer satisfaction will set you up for success in this role. - Financial Governance Know-How: Knowledge of financial governance on credit is a plus. Understanding the intricacies of credit and financial processes will make you a valuable asset in providing comprehensive information to our clients. - Full valid UK Driving License (beneficial but not essential). Who are we? We're part of an award-winning Bourne Leisure family, which includes Haven & Warner Hotels. We have 9,000 fantastic team members and 39 beautiful seaside locations and our HQ based in Hemel Hempstead. What's it like to work with us? Working with us is ultimately defined by our exceptional people and teams. At Haven, we take pride in our Breath of Fresh Air culture, which focuses on valuing and supporting every team member. We prioritise openness and transparency in our interactions allowing our team members to be their authentic selves. We aim to offer flexibility where we can, with full and part time hours. Working hours are usually 45 hours per week over 5 days and could include evenings and weekends. We would love to hear from you If you would like to apply for this role, click apply now. We will ask you a few questions which may take around 5 minutes, then click submit and one of the Team will be in touch. What can you expect during the recruitment process? When invited to meet with us, you will have an interview and either a practical assessment or a skills test, depending on the role. If you require any support or reasonable adjustments to help you perform at your best during this process, please let us know. Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share. We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at
Apr 30, 2024
Full time
Unleash Your Potential with Haven - Join Our Exciting Holiday Home Sales Team! Ready for a career where every day feels like a holiday? Dive into the world of holiday home sales with Haven, where we're not just a team, we're a family - the One Great Team you've been waiting for! At Haven, we're not just selling holiday homes, we're creating unforgettable experiences for families across our breathtaking parks. As a Holiday Home Sales Advisor, you'll be at the heart of this adventure, helping families find their perfect slice of paradise and making dreams come true. As part of our Holiday Home Sales Team, you will Create Holiday Dreams: Help new families secure their dream holiday home at Haven, armed with top-notch product training and unwavering support. Build Lasting Bonds: Forge connections with existing owners, guiding them through seamless part-exchange experiences for their current holiday homes. Sales with Heart: This is not just a job; it's a passion! Engage in a target-driven role where your integrity, honesty, and transparency create unforgettable sales experiences for our prospective holiday homeowners. What's In It For You? - Free use of our Leisure Facilities, including swimming pool - Up to 50% Discount off food on Park and 20% discount in our shops - Opportunity to use our Corporate Box at the O2 Arena - Fantastic Discounts with many national Brands & Retailers - 20% Discount to you, your family & friends across Haven & Warner Leisure Hotels - Reward & Recognition Schemes - Training and development opportunities including fully funded qualifications - Fantastic Health, Mind & Money Support Programme - Enhanced family friendly policies and pay (eligibility criteria applied) Salary: An industry leading base Salary Plus Commission - OTE 50K plus! Experience and Qualifications You may already be in Holiday Home Sales or maybe you have experience as an Estate Agent or as a Car Sales Executive which is great! All we are looking for is - An outstanding communicator, self-motivated, confident, and genuinely passionate about delivering exceptional experiences. - A seasoned Salesperson with previous experience thriving in a target-driven environment. Are you a seasoned salesperson, especially in big-ticket items? Your knack for closing deals and creating customer satisfaction will set you up for success in this role. - Financial Governance Know-How: Knowledge of financial governance on credit is a plus. Understanding the intricacies of credit and financial processes will make you a valuable asset in providing comprehensive information to our clients. - Full valid UK Driving License (beneficial but not essential). Who are we? We're part of an award-winning Bourne Leisure family, which includes Haven & Warner Hotels. We have 9,000 fantastic team members and 39 beautiful seaside locations and our HQ based in Hemel Hempstead. What's it like to work with us? Working with us is ultimately defined by our exceptional people and teams. At Haven, we take pride in our Breath of Fresh Air culture, which focuses on valuing and supporting every team member. We prioritise openness and transparency in our interactions allowing our team members to be their authentic selves. We aim to offer flexibility where we can, with full and part time hours. Working hours are usually 45 hours per week over 5 days and could include evenings and weekends. We would love to hear from you If you would like to apply for this role, click apply now. We will ask you a few questions which may take around 5 minutes, then click submit and one of the Team will be in touch. What can you expect during the recruitment process? When invited to meet with us, you will have an interview and either a practical assessment or a skills test, depending on the role. If you require any support or reasonable adjustments to help you perform at your best during this process, please let us know. Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share. We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at
4,000 professionals, 0 days wasted, 1 incredible purpose. Together, we are beating cancer. Lab Operations Administrator - CancerTools.org Location: Kent Discovery Park, Sandwich, Kent (Onsite) Contract: Permanent, 35 hours per week Salary: £27,000 - £33,000 per annum (depending on experience) Department: Research & Innovation Application Deadline: Monday 13th May at 23.55 . This vacancy may close earlier if a high number of applications are received or once a suitable candidate is found, so please do not delay submitting your application to avoid any disappointment. At Cancer Research UK, we exist to beat cancer We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we we're looking for someone talented, someone innovative and ambitious, someone like you. About the team CancerTools.org, the research tools arm of CRUK, is a non-profit, global community of cancer researchers, academic institutes, and professional societies, with a shared mission to accelerate cancer research. With a history of more than 40 years of managing and providing reagents to both academic and for-profit laboratories around the world, CancerTools.org has been steadfast in its mission of accelerating cancer research by making research tools widely and easily available. What will you be doing? As the Lab Operations Administrator, you'll be responsible for ensuring smooth despatch and tracking of customer orders, as well as for the inbound shipping of materials into the laboratory. In addition, you will support the team in managing stock levels, laboratory consumables and day to day administration of the lab facilities. The role will develop to become more directly involved with customers and ensuring that CancerTools.org offers the best service to both academic and industrial partners. Key duties include: Facilitate day to day shipping activities for inbound and outbound orders to and from customers and other partners. Assist the team with administrative and financial processes. This includes processing sales orders and invoices, setting up customers and suppliers to support KPI progression and reporting. Support the laboratory operations team in setting up vendors and liaising with internal and external stakeholders. Work closely and build relationships with Group Accounting and Accounts Payable. Act as first-level triage for our customer services inbox and communicate with internal stakeholders to ensure effective resolution of customer enquiries. Support the Operations Manager to implement plans within the team. Preparation for team meetings, including managing meeting invitations, preparing agendas, attending, and taking minutes, and circulating the key actions and notes. What skills are we looking for? Experience in a customer focussed role, with hands on experience in a sales organisation, with a particular focus on customer invoicing. Able to identify and challenge assumed and embedded practices to improve standards and processes. Proven success of good stakeholder management, with the ability to build strong working relationships and collaborate effectively. The ability to prioritise, manage conflicting deadlines, work well under pressure and manage multiple tasks at once. Strong attention to detail. Good IT skills, including the ability to use all the main Microsoft packages (Word, Excel, Outlook, PowerPoint) and the ability to learn new systems. What will I gain? Each and every one of our employees contributes to our progress and is supporting our work to beat cancer. We think that's impressive. In return, we make sure you are supported by a generous benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well. Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more. We review pay annually and aim to recognise individual performance and achievements. We don't forget people have lives outside of work too and so we actively encourage a flexible working culture. Our work - from funding cutting-edge research to developing public policy - will change the world. It's exciting to be part of our team. How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you quickly, fairly and objectively. For more updates on our work and careers, follow us on: Linked In, Facebook, Instagram, Twitter and YouTube.
Apr 30, 2024
Full time
4,000 professionals, 0 days wasted, 1 incredible purpose. Together, we are beating cancer. Lab Operations Administrator - CancerTools.org Location: Kent Discovery Park, Sandwich, Kent (Onsite) Contract: Permanent, 35 hours per week Salary: £27,000 - £33,000 per annum (depending on experience) Department: Research & Innovation Application Deadline: Monday 13th May at 23.55 . This vacancy may close earlier if a high number of applications are received or once a suitable candidate is found, so please do not delay submitting your application to avoid any disappointment. At Cancer Research UK, we exist to beat cancer We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we we're looking for someone talented, someone innovative and ambitious, someone like you. About the team CancerTools.org, the research tools arm of CRUK, is a non-profit, global community of cancer researchers, academic institutes, and professional societies, with a shared mission to accelerate cancer research. With a history of more than 40 years of managing and providing reagents to both academic and for-profit laboratories around the world, CancerTools.org has been steadfast in its mission of accelerating cancer research by making research tools widely and easily available. What will you be doing? As the Lab Operations Administrator, you'll be responsible for ensuring smooth despatch and tracking of customer orders, as well as for the inbound shipping of materials into the laboratory. In addition, you will support the team in managing stock levels, laboratory consumables and day to day administration of the lab facilities. The role will develop to become more directly involved with customers and ensuring that CancerTools.org offers the best service to both academic and industrial partners. Key duties include: Facilitate day to day shipping activities for inbound and outbound orders to and from customers and other partners. Assist the team with administrative and financial processes. This includes processing sales orders and invoices, setting up customers and suppliers to support KPI progression and reporting. Support the laboratory operations team in setting up vendors and liaising with internal and external stakeholders. Work closely and build relationships with Group Accounting and Accounts Payable. Act as first-level triage for our customer services inbox and communicate with internal stakeholders to ensure effective resolution of customer enquiries. Support the Operations Manager to implement plans within the team. Preparation for team meetings, including managing meeting invitations, preparing agendas, attending, and taking minutes, and circulating the key actions and notes. What skills are we looking for? Experience in a customer focussed role, with hands on experience in a sales organisation, with a particular focus on customer invoicing. Able to identify and challenge assumed and embedded practices to improve standards and processes. Proven success of good stakeholder management, with the ability to build strong working relationships and collaborate effectively. The ability to prioritise, manage conflicting deadlines, work well under pressure and manage multiple tasks at once. Strong attention to detail. Good IT skills, including the ability to use all the main Microsoft packages (Word, Excel, Outlook, PowerPoint) and the ability to learn new systems. What will I gain? Each and every one of our employees contributes to our progress and is supporting our work to beat cancer. We think that's impressive. In return, we make sure you are supported by a generous benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well. Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more. We review pay annually and aim to recognise individual performance and achievements. We don't forget people have lives outside of work too and so we actively encourage a flexible working culture. Our work - from funding cutting-edge research to developing public policy - will change the world. It's exciting to be part of our team. How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you quickly, fairly and objectively. For more updates on our work and careers, follow us on: Linked In, Facebook, Instagram, Twitter and YouTube.
Our Client is an International Freight Forwarding company providing international and logistical needs from 3PL to sea, road and air freight. Due to increased global growth, they are looking to add a Junior Ocean Pricing Coordinator to the team at their Basildon branch. As Junior Ocean Pricing Coordinator, you will be required to provide, pricing, quotations and negotiate rates for ocean freight consignments, liaising with customers, shipping lines and overseas agents, negotiating rates, and spot quotations with high levels of customer service at all levels. Junior Ocean Pricing Coordinator duties include: Assist the Sea Freight Manager in the execution of their duties in support of the company's vision t o become more competitive and profitable. Understand and execute the departments vision of good business development in order to successfully move Sea Freight products. Maintain and utilise the operational system at all times, ensuring customer bookings are recorded accurately. Close communication with Line Manager, reporting new sales leads and handover of shipments. Quote all new import and export enquiries received from our network and direct customers. Keep records of FCL and LCL rates for main markets with main carriers in a share folder. When a quote is won is to be sent to the Sea Freight Manager, who will allocate it to sea operations. Create weekly report on number of quotes sent out, margins and comments. Follow up quotation 2 days after initially quote with phone call and if not available via email requesting feedback. Maintain excellent customer and inter-departmental relationships at all times, giving regular feedback to the Line Manager. Communicate quotations to the Line Manager / Sales team and ensure all quotations are recorded on the system in one format. Experience with import or export operations and a knowledge of LCL and FCL services is essential, as well as a working understanding of systems such as CNS, Destin8 and Sequoia (or similar). You'll be organised by nature and will thrive in a fast paced and dynamic atmosphere. Being computer literate, having excellent attention to detail skills, as well as being good with numbers and a confident communicator are imperative attributes for the Junior Ocean Pricing Coordinator. In return, the successful Junior Ocean Pricing Coordinator will receive a competitive salary and benefits package. Contact us today. If this vacancy is something you would like to know more about, or you know of anyone that fits the bill, either forward this advert to them, send us their details or get in contact with us and we will do the rest. You can recommend as many people as you like via our website and earn a referral fee per candidate we place . This is an unlimited offer. As recruiters specialising in freight and shipping, Red Recruit have vacancies at all levels within the industry, so please do get in touch to tell us what you're looking for and we'll do our best to assist. T&C's apply. Please contact the office for more information. Please note: - We do not advertise all of our vacancies as some are highly confidential. Therefore, please either submit your CV to us directly or call us in complete confidence. We have also setup a contacts list for candidates to join to be made aware of all relevant jobs to them. If this sounds of interest, then please get in contact with us via our website and send us your CV so that we can make sure you receive relevant updates on our latest vacancies.
Apr 30, 2024
Full time
Our Client is an International Freight Forwarding company providing international and logistical needs from 3PL to sea, road and air freight. Due to increased global growth, they are looking to add a Junior Ocean Pricing Coordinator to the team at their Basildon branch. As Junior Ocean Pricing Coordinator, you will be required to provide, pricing, quotations and negotiate rates for ocean freight consignments, liaising with customers, shipping lines and overseas agents, negotiating rates, and spot quotations with high levels of customer service at all levels. Junior Ocean Pricing Coordinator duties include: Assist the Sea Freight Manager in the execution of their duties in support of the company's vision t o become more competitive and profitable. Understand and execute the departments vision of good business development in order to successfully move Sea Freight products. Maintain and utilise the operational system at all times, ensuring customer bookings are recorded accurately. Close communication with Line Manager, reporting new sales leads and handover of shipments. Quote all new import and export enquiries received from our network and direct customers. Keep records of FCL and LCL rates for main markets with main carriers in a share folder. When a quote is won is to be sent to the Sea Freight Manager, who will allocate it to sea operations. Create weekly report on number of quotes sent out, margins and comments. Follow up quotation 2 days after initially quote with phone call and if not available via email requesting feedback. Maintain excellent customer and inter-departmental relationships at all times, giving regular feedback to the Line Manager. Communicate quotations to the Line Manager / Sales team and ensure all quotations are recorded on the system in one format. Experience with import or export operations and a knowledge of LCL and FCL services is essential, as well as a working understanding of systems such as CNS, Destin8 and Sequoia (or similar). You'll be organised by nature and will thrive in a fast paced and dynamic atmosphere. Being computer literate, having excellent attention to detail skills, as well as being good with numbers and a confident communicator are imperative attributes for the Junior Ocean Pricing Coordinator. In return, the successful Junior Ocean Pricing Coordinator will receive a competitive salary and benefits package. Contact us today. If this vacancy is something you would like to know more about, or you know of anyone that fits the bill, either forward this advert to them, send us their details or get in contact with us and we will do the rest. You can recommend as many people as you like via our website and earn a referral fee per candidate we place . This is an unlimited offer. As recruiters specialising in freight and shipping, Red Recruit have vacancies at all levels within the industry, so please do get in touch to tell us what you're looking for and we'll do our best to assist. T&C's apply. Please contact the office for more information. Please note: - We do not advertise all of our vacancies as some are highly confidential. Therefore, please either submit your CV to us directly or call us in complete confidence. We have also setup a contacts list for candidates to join to be made aware of all relevant jobs to them. If this sounds of interest, then please get in contact with us via our website and send us your CV so that we can make sure you receive relevant updates on our latest vacancies.
Service Desk Analyst Location: Camberley office, Riverside Way, Surrey (Office based) Job type: Full time, Permanent Telent are looking for a Service Desk Analyst (Customer Service Desk Agent) to be a part of our growing IT Service Centre team in Camberley! Due to an increase of work and high demand of our Managed Services capabilities, we are in a great place to grow our team in ensuring that we maintain successful delivery of our support services. Our Technology Teams at Telent are committed and enterprising. You have to be when you are bringing the digital revolution to homes, infrastructure, and businesses across the country. Be prepared to jump right in when you join - to innovate and develop networks and systems for millions. The work is complex, but the reward is great - our work makes an impact! Help build and keep the nation's critical infrastructure connected and protected 24/7. Service Desk Analyst - What you'll do: Acting as the 1st point of contract for new incidents, requests, and queries raised by Telent customers over a wide range of platforms via the telephone, email, B2B and customer portals Responsible for ensuring that excellent customer service is provided consistently Following up actions in a timely manner Providing regular customer updates and meeting promises made Be available to work a 4 on / 4 off shift pattern (24/7 rotating shift pattern) Attend training sessions Ordering of spare parts via an internal logistics application process Booking Field Engineers / field engineering resources to customer sites Maintaining the rapport with customers by displaying a detailed understanding of their support requirements and maintain high levels of incident ownership through the incident lifecycle to a satisfactory customer resolution Liaise pro-actively with suppliers/partner vendors and escalate where necessary to ensure timely call resolution in order to achieve customer specific SLA's Understand and proactively operate the "Escalations Procedure" Consistently meet Service Desk (KPI) Key Performance Indicators as set by the Service Centre Manager/Incident Manager Schedule / Dispatch an appropriate Telent Engineers to resolve any issues or failures that our customer has, taking into account the SLA's and skill sets of the engineers Service Desk Analyst - Who you are: The Service Desk Analyst (Customer Service Desk Agent) will have a natural passion for "Customer Service" and handling customer related calls / queries / problems / issues / requests - this role is a customer support focused role, that requires you to act as the first point of call for any failures, issues, faults or IT related incidents that are called in. A background in "retail" or "customer service" will be of great value for this role, although, at-the-desk training will also be provided to enhance your skills set. If you have the desire to kick-start a new career, this could be the right role for you. Service Desk Analyst - Key requirements: Retail or Customer Service experience in a demanding environment is ideal (service desk, helpdesk, retail, public sector) Computer literate and a confident user Microsoft Word, Microsoft Tools, Microsoft Outlook, Microsoft Excel Telephone based customer service / customer assistance experience Successful experience of working in a team ITIL Aware (Desirable) Telephone based customer service / customer assistance experience is a huge advantage Telent - What we offer: A career at Telent can span sectors, roles, technologies, and customers giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: Competitive starting salary + uncapped overtime options 34 days holiday / shift leave allowance, plus the option to buy or sell five days each year Company matched pension scheme A range of family friendly policies Occupational health support and well-being Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme Career progression opportunities within the business - sideways and upwards! About Telent: Telent is a leading technology company and specialist in the design, build, support and maintenance, drawing on decades of experience in mission critical communications and technology. of the UK's critical digital infrastructure. The work we do helps connect thousands of people and communities, using the best technology and innovation available. When you join us, you'll have the opportunity to make a real impact on all our futures by fulfilling your potential and delivering high performance. We work together to make everyday life work better for everyone. You'll be part of a team of more than 3,000 brilliant, dedicated people committed to getting the job done well. Brilliance brought together. We are guided by our values and behaviours: Be Inclusive Take Responsibility Collaborate Be Customer-focused
Apr 29, 2024
Full time
Service Desk Analyst Location: Camberley office, Riverside Way, Surrey (Office based) Job type: Full time, Permanent Telent are looking for a Service Desk Analyst (Customer Service Desk Agent) to be a part of our growing IT Service Centre team in Camberley! Due to an increase of work and high demand of our Managed Services capabilities, we are in a great place to grow our team in ensuring that we maintain successful delivery of our support services. Our Technology Teams at Telent are committed and enterprising. You have to be when you are bringing the digital revolution to homes, infrastructure, and businesses across the country. Be prepared to jump right in when you join - to innovate and develop networks and systems for millions. The work is complex, but the reward is great - our work makes an impact! Help build and keep the nation's critical infrastructure connected and protected 24/7. Service Desk Analyst - What you'll do: Acting as the 1st point of contract for new incidents, requests, and queries raised by Telent customers over a wide range of platforms via the telephone, email, B2B and customer portals Responsible for ensuring that excellent customer service is provided consistently Following up actions in a timely manner Providing regular customer updates and meeting promises made Be available to work a 4 on / 4 off shift pattern (24/7 rotating shift pattern) Attend training sessions Ordering of spare parts via an internal logistics application process Booking Field Engineers / field engineering resources to customer sites Maintaining the rapport with customers by displaying a detailed understanding of their support requirements and maintain high levels of incident ownership through the incident lifecycle to a satisfactory customer resolution Liaise pro-actively with suppliers/partner vendors and escalate where necessary to ensure timely call resolution in order to achieve customer specific SLA's Understand and proactively operate the "Escalations Procedure" Consistently meet Service Desk (KPI) Key Performance Indicators as set by the Service Centre Manager/Incident Manager Schedule / Dispatch an appropriate Telent Engineers to resolve any issues or failures that our customer has, taking into account the SLA's and skill sets of the engineers Service Desk Analyst - Who you are: The Service Desk Analyst (Customer Service Desk Agent) will have a natural passion for "Customer Service" and handling customer related calls / queries / problems / issues / requests - this role is a customer support focused role, that requires you to act as the first point of call for any failures, issues, faults or IT related incidents that are called in. A background in "retail" or "customer service" will be of great value for this role, although, at-the-desk training will also be provided to enhance your skills set. If you have the desire to kick-start a new career, this could be the right role for you. Service Desk Analyst - Key requirements: Retail or Customer Service experience in a demanding environment is ideal (service desk, helpdesk, retail, public sector) Computer literate and a confident user Microsoft Word, Microsoft Tools, Microsoft Outlook, Microsoft Excel Telephone based customer service / customer assistance experience Successful experience of working in a team ITIL Aware (Desirable) Telephone based customer service / customer assistance experience is a huge advantage Telent - What we offer: A career at Telent can span sectors, roles, technologies, and customers giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: Competitive starting salary + uncapped overtime options 34 days holiday / shift leave allowance, plus the option to buy or sell five days each year Company matched pension scheme A range of family friendly policies Occupational health support and well-being Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme Career progression opportunities within the business - sideways and upwards! About Telent: Telent is a leading technology company and specialist in the design, build, support and maintenance, drawing on decades of experience in mission critical communications and technology. of the UK's critical digital infrastructure. The work we do helps connect thousands of people and communities, using the best technology and innovation available. When you join us, you'll have the opportunity to make a real impact on all our futures by fulfilling your potential and delivering high performance. We work together to make everyday life work better for everyone. You'll be part of a team of more than 3,000 brilliant, dedicated people committed to getting the job done well. Brilliance brought together. We are guided by our values and behaviours: Be Inclusive Take Responsibility Collaborate Be Customer-focused
Overview: The Role The E-commerce Functional Analyst is critical to the team who develop and maintain our multi-million pound Wiltshire Farm Foods web site. We have over 50,000 users a month, last year over 500,000 orders were placed online and we are aiming to grow this significantly in the next year. As E-Commerce Functional Analyst, you'll need a mix of analytical, technical and commercial skills to bring this role to life. You will use your analytical skills to ensure we are commercially astute and to maximise opportunities for sales & profit. Technical skills will be key to bringing both planned and reactive decisions and promotions to life on our web site. Building partnerships across the business will be a big part of this role, both delivering on mutual projects and lending your expertise on best practice and innovative ways to utilise the web platform and our product mix. You'll need to be able to communicate with people who have different technical skills and empathise with our customer base to ensure the web site is inclusive and accessible. This role will be varied and include planned and unplanned elements so organisation and time management skills will be really important to enable you to meet deadlines and ensure we hit critical milestones. To build on apetito's success and status as an innovation leader we are in an exciting period of digital transformation. We welcome applicants who want to be part of that long-term vision, shaping our strategy and making a tenable difference to our business success. This role is based in our Trowbridge Head office and you'll need to be in the office at least 3 days per week. Remote working is available for up to 2 days (dependant on operational commitments). About our team You will work within the I.T. team delivering innovative e-commerce based solutions and advances. Our goal is to deliver fast paced and appropriate change, which means there is a constant stream of varied and challenging projects ahead of us. We embrace new technology and processes, adhering to our Cloud First strategy. Who we are apetito is the UK's leading supplier of food to the health and social care sectors. Servicing hospitals, care homes and thousands more through our Wiltshire Farm Foods brand, we produce delicious, nutritious and sustainable meals for people at home or in care. Through our food we look to 'make a real difference' to all our customers, up and down the country. Our Values Established in 1958, as a family-owned business, our values sit at the very heart of what we do. We are proud to be a business that 'makes a real difference', committed to producing 'great food to be proud of'. We have developed a range of products designed to 'enhance health and well-being'for all our customers. We are proud supporters of British food and farming and focus on using the best 'ethical and sustainably' sourced produce. We are driven by a 'passion for service', dedicated to feeding some of the UK's most vulnerable people, offering healthy and delicious meals to customers across the UK. Ethical & Sustainable As a business which operates within food manufacturing, we believe we have an obligation to make a positive contribution on society. With over 300 products in our range, we ensure our produce is ethically and sustainably sourced, working only with suppliers who share our commitment to making a positive impact. We're a proud member of the Ethical Trade Initiative (ETI), a leading alliance of companies, trade unions and NGOs, that promote respect for workers rights globally. All our new suppliers now operate under the ETI's guidelines. We are also a member of The UK's Plastics Pact, an initiative looking to transform the plastic packaging industry in the UK. As part of the initiative, we have committed, along with other ambitious targets, to eliminate unnecessary single-use plastic completely by 2025. We have also made a commitment to our employees - we're recognised as an accredited Living Wage employer by the Living Wage Foundation. Joining an elite group of FTSE 100 companies and public sector organisations. Giving Back Here at apetito, we take our duty to give back to our local communities and chosen charities very seriously. In 2018, we raised over £30,000 for Alzheimer's Support and Alzheimer's Society alone, thanks to the incredible efforts of our employees and charity committee. We also support our communities through the apetito Staff Foundation, which gives financial support to the chosen charitable causes of our staff and their children. Since 2005, we've raised over £200,000 for these charities. Responsibilities: Establish effective working relationships with a range of stakeholders to gain a deep understanding of business processes and support the delivery of business value. Provide support and assistance with our Magento Solution. Work with Magento Consultants and internal stakeholders to help deliver change and value to the business Troubleshoot and make configuration changes Facilitate workshops and discussions to effectively gather requirements and achieve a joint understanding of needs Support and work with the wider IT team to develop realistic solutions to business requirements, considering budgets, timescales, costs and quality. Define and own business requirements and business modelling. Understand and challenge current business processes, where appropriate. Advise and promote on e-commerce best practice. Qualifications: Essential: Working knowledge and understanding of E-commerce Commercial acumen- proven record of delivering savings/profit through e-commerce solutions. Experience using Magento or a similar e-commerce platform Analytical skill Problem-solving skills Experience building effective working relationships with stakeholders and customers. Strives for excellence and promotes best practice. Time management and planning skills. Desirable: Experience of working in Agile methodology, preferably SCRUM Broad understanding of business processes Experience in retail and/or FMCG
Apr 29, 2024
Full time
Overview: The Role The E-commerce Functional Analyst is critical to the team who develop and maintain our multi-million pound Wiltshire Farm Foods web site. We have over 50,000 users a month, last year over 500,000 orders were placed online and we are aiming to grow this significantly in the next year. As E-Commerce Functional Analyst, you'll need a mix of analytical, technical and commercial skills to bring this role to life. You will use your analytical skills to ensure we are commercially astute and to maximise opportunities for sales & profit. Technical skills will be key to bringing both planned and reactive decisions and promotions to life on our web site. Building partnerships across the business will be a big part of this role, both delivering on mutual projects and lending your expertise on best practice and innovative ways to utilise the web platform and our product mix. You'll need to be able to communicate with people who have different technical skills and empathise with our customer base to ensure the web site is inclusive and accessible. This role will be varied and include planned and unplanned elements so organisation and time management skills will be really important to enable you to meet deadlines and ensure we hit critical milestones. To build on apetito's success and status as an innovation leader we are in an exciting period of digital transformation. We welcome applicants who want to be part of that long-term vision, shaping our strategy and making a tenable difference to our business success. This role is based in our Trowbridge Head office and you'll need to be in the office at least 3 days per week. Remote working is available for up to 2 days (dependant on operational commitments). About our team You will work within the I.T. team delivering innovative e-commerce based solutions and advances. Our goal is to deliver fast paced and appropriate change, which means there is a constant stream of varied and challenging projects ahead of us. We embrace new technology and processes, adhering to our Cloud First strategy. Who we are apetito is the UK's leading supplier of food to the health and social care sectors. Servicing hospitals, care homes and thousands more through our Wiltshire Farm Foods brand, we produce delicious, nutritious and sustainable meals for people at home or in care. Through our food we look to 'make a real difference' to all our customers, up and down the country. Our Values Established in 1958, as a family-owned business, our values sit at the very heart of what we do. We are proud to be a business that 'makes a real difference', committed to producing 'great food to be proud of'. We have developed a range of products designed to 'enhance health and well-being'for all our customers. We are proud supporters of British food and farming and focus on using the best 'ethical and sustainably' sourced produce. We are driven by a 'passion for service', dedicated to feeding some of the UK's most vulnerable people, offering healthy and delicious meals to customers across the UK. Ethical & Sustainable As a business which operates within food manufacturing, we believe we have an obligation to make a positive contribution on society. With over 300 products in our range, we ensure our produce is ethically and sustainably sourced, working only with suppliers who share our commitment to making a positive impact. We're a proud member of the Ethical Trade Initiative (ETI), a leading alliance of companies, trade unions and NGOs, that promote respect for workers rights globally. All our new suppliers now operate under the ETI's guidelines. We are also a member of The UK's Plastics Pact, an initiative looking to transform the plastic packaging industry in the UK. As part of the initiative, we have committed, along with other ambitious targets, to eliminate unnecessary single-use plastic completely by 2025. We have also made a commitment to our employees - we're recognised as an accredited Living Wage employer by the Living Wage Foundation. Joining an elite group of FTSE 100 companies and public sector organisations. Giving Back Here at apetito, we take our duty to give back to our local communities and chosen charities very seriously. In 2018, we raised over £30,000 for Alzheimer's Support and Alzheimer's Society alone, thanks to the incredible efforts of our employees and charity committee. We also support our communities through the apetito Staff Foundation, which gives financial support to the chosen charitable causes of our staff and their children. Since 2005, we've raised over £200,000 for these charities. Responsibilities: Establish effective working relationships with a range of stakeholders to gain a deep understanding of business processes and support the delivery of business value. Provide support and assistance with our Magento Solution. Work with Magento Consultants and internal stakeholders to help deliver change and value to the business Troubleshoot and make configuration changes Facilitate workshops and discussions to effectively gather requirements and achieve a joint understanding of needs Support and work with the wider IT team to develop realistic solutions to business requirements, considering budgets, timescales, costs and quality. Define and own business requirements and business modelling. Understand and challenge current business processes, where appropriate. Advise and promote on e-commerce best practice. Qualifications: Essential: Working knowledge and understanding of E-commerce Commercial acumen- proven record of delivering savings/profit through e-commerce solutions. Experience using Magento or a similar e-commerce platform Analytical skill Problem-solving skills Experience building effective working relationships with stakeholders and customers. Strives for excellence and promotes best practice. Time management and planning skills. Desirable: Experience of working in Agile methodology, preferably SCRUM Broad understanding of business processes Experience in retail and/or FMCG
Holiday Home Sales Executive Unleash Your Potential with Haven - Join Our Exciting Holiday Home Sales Team! Ready for a career where every day feels like a holiday? Dive into the world of holiday home sales with Haven, where we're not just a team, we're a family - the One Great Team you've been waiting for! At Haven, we're not just selling holiday homes, we're creating unforgettable experiences for families across our breathtaking parks. As a Holiday Home Sales Advisor, you'll be at the heart of this adventure, helping families find their perfect slice of paradise and making dreams come true. As part of our Holiday Home Sales Team, you will Create Holiday Dreams: Help new families secure their dream holiday home at Haven, armed with top-notch product training and unwavering support. Build Lasting Bonds: Forge connections with existing owners, guiding them through seamless part-exchange experiences for their current holiday homes. Sales with Heart: This is not just a job; it's a passion! Engage in a target-driven role where your integrity, honesty, and transparency create unforgettable sales experiences for our prospective holiday homeowners. What's In It For You? - Free use of our Leisure Facilities, including swimming poolâ - Up to 50% Discount off food on Park and 20% discount in our shopsâ - Opportunity to use our Corporate Box at the O2 Arenaâ - Fantastic Discounts with many national Brands & Retailersâ - 20% Discount to you, your family & friends across Haven & Warner Leisure Hotelsâ - Reward & Recognition Schemesâ - Training and development opportunities including fully funded qualificationsâ - Fantastic Health, Mind & Money Support Programmeâ - Enhanced family friendly policies and pay (eligibility criteria applied) Salary: An industry leading base Salary Plus Commission - OTE 50K plus! Experience and Qualifications You may already be in Holiday Home Sales or maybe you have experience as an Estate Agent or as a Car Sales Executive which is great! All we are looking for is - An outstanding communicator, self-motivated, confident, and genuinely passionate about delivering exceptional experiences. - A seasoned Salesperson with previous experience thriving in a target-driven environment. Are you a seasoned salesperson, especially in big-ticket items? Your knack for closing deals and creating customer satisfaction will set you up for success in this role. - Financial Governance Know-How: Knowledge of financial governance on credit is a plus. Understanding the intricacies of credit and financial processes will make you a valuable asset in providing comprehensive information to our clients. - Full valid UK Driving License (beneficial but not essential). Who are we? We're part of an award-winning Bourne Leisure family, which includes Haven & Warner Hotels. We have 9,000 fantastic team members and 39 beautiful seaside locations and our HQ based in Hemel Hempstead. What's it like to work with us? Working with us is ultimately defined by our exceptional people and teams. At Haven, we take pride in our Breath of Fresh Air culture, which focuses on valuing and supporting every team member. We prioritise openness and transparency in our interactions allowing our team members to be their authentic selves. We aim to offer flexibility where we can, with full and part time hours. Working hours are usually 45 hours per week over 5 days and could include evenings and weekends. We would love to hear from you If you would like to apply for this role, click apply now. We will ask you a few questions which may take around 5 minutes, then click submit and one of the Team will be in touch. What can you expect during the recruitment process? When invited to meet with us, you will have an interview and either a practical assessment or a skills test, depending on the role. If you require any support or reasonable adjustments to help you perform at your best during this process, please let us know. Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share. We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to
Apr 29, 2024
Full time
Holiday Home Sales Executive Unleash Your Potential with Haven - Join Our Exciting Holiday Home Sales Team! Ready for a career where every day feels like a holiday? Dive into the world of holiday home sales with Haven, where we're not just a team, we're a family - the One Great Team you've been waiting for! At Haven, we're not just selling holiday homes, we're creating unforgettable experiences for families across our breathtaking parks. As a Holiday Home Sales Advisor, you'll be at the heart of this adventure, helping families find their perfect slice of paradise and making dreams come true. As part of our Holiday Home Sales Team, you will Create Holiday Dreams: Help new families secure their dream holiday home at Haven, armed with top-notch product training and unwavering support. Build Lasting Bonds: Forge connections with existing owners, guiding them through seamless part-exchange experiences for their current holiday homes. Sales with Heart: This is not just a job; it's a passion! Engage in a target-driven role where your integrity, honesty, and transparency create unforgettable sales experiences for our prospective holiday homeowners. What's In It For You? - Free use of our Leisure Facilities, including swimming poolâ - Up to 50% Discount off food on Park and 20% discount in our shopsâ - Opportunity to use our Corporate Box at the O2 Arenaâ - Fantastic Discounts with many national Brands & Retailersâ - 20% Discount to you, your family & friends across Haven & Warner Leisure Hotelsâ - Reward & Recognition Schemesâ - Training and development opportunities including fully funded qualificationsâ - Fantastic Health, Mind & Money Support Programmeâ - Enhanced family friendly policies and pay (eligibility criteria applied) Salary: An industry leading base Salary Plus Commission - OTE 50K plus! Experience and Qualifications You may already be in Holiday Home Sales or maybe you have experience as an Estate Agent or as a Car Sales Executive which is great! All we are looking for is - An outstanding communicator, self-motivated, confident, and genuinely passionate about delivering exceptional experiences. - A seasoned Salesperson with previous experience thriving in a target-driven environment. Are you a seasoned salesperson, especially in big-ticket items? Your knack for closing deals and creating customer satisfaction will set you up for success in this role. - Financial Governance Know-How: Knowledge of financial governance on credit is a plus. Understanding the intricacies of credit and financial processes will make you a valuable asset in providing comprehensive information to our clients. - Full valid UK Driving License (beneficial but not essential). Who are we? We're part of an award-winning Bourne Leisure family, which includes Haven & Warner Hotels. We have 9,000 fantastic team members and 39 beautiful seaside locations and our HQ based in Hemel Hempstead. What's it like to work with us? Working with us is ultimately defined by our exceptional people and teams. At Haven, we take pride in our Breath of Fresh Air culture, which focuses on valuing and supporting every team member. We prioritise openness and transparency in our interactions allowing our team members to be their authentic selves. We aim to offer flexibility where we can, with full and part time hours. Working hours are usually 45 hours per week over 5 days and could include evenings and weekends. We would love to hear from you If you would like to apply for this role, click apply now. We will ask you a few questions which may take around 5 minutes, then click submit and one of the Team will be in touch. What can you expect during the recruitment process? When invited to meet with us, you will have an interview and either a practical assessment or a skills test, depending on the role. If you require any support or reasonable adjustments to help you perform at your best during this process, please let us know. Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share. We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to
Looking to join an Innovative company? The company not only produce products which are used in some of the most challenging environments in the world but have a number of awards under their belt! Overview Important: All applicants must be able to obtain Security Clearance minimum 5 years UK residency Working: Possible Flexible and some remote working potentials. Want to work for a company who have been supporting the nuclear industry since its first major expansion in the 1960s? Join a reputable business who, have a number of awards, most recently been named as an Award winner (Gold Award) in MoD Defence Employer Recognition Scheme! Join a business who provides customers with solutions that give complete, long-term protection and control of safety critical systems. A trusted and reputable company; who's solutions have been integrated in nearly all of the UK's nuclear sites. Role Purpose To lead the facilities management (FM) infrastructure for Energy with responsibility for the strategic development and management of Facilities services for the Main Site and other allocated sites. To create and drive a safety-based and continuous improvement culture in line with company values. To be responsible for compliance with the Health and Safety, Environmental and Energy Management systems, in line with the business objectives and certification aspirations (e.g. ISO 14001, 45001 and 50001). Responsibilities: Ownership of creating, maintaining, and delivering a facilities strategy in line with business growth plans, both for development of existing sites and feasibility through to execution of additional sites or movements Prepare annual facilities plans and budgets and delivery of plans to budget maximising value for money without detriment to quality or scope of service provision Project management or professional FM support to site related project and capital expenditure works including development, planning, costing and delivery working closely with related supporting functions and management of subcontractors Management of existing facilities services provision, including planned preventative maintenance schedules covering all statutory and non-statutory tasks and allocated sites Management and delivery of facilities contingencies in line with the incident management plan/business continuity plan including providing out of hours support where required for the site Liaise and negotiate with landlords, agents, local authorities, approved contractors, utilities and other service providers Lead point of contact for stakeholder and group requirements in relation to facilities/property Preparation/Analysis of facilities management KPIs and performance reports for business management Maintaining data collection in order to generate monthly reports including statistical analysis. Appointment and management of key service providers for FM activities and monitoring performance against SLA's/KPI's Ensuring delivery of facilities priorities meet all special security and safety requirements and compliance Manage facilities team members including performance management, organisational succession planning and development of individuals Management of fleet, including hire car oversight Any other duties as required. Experience needed: Proven FM experience in a manufacturing environment Professional level knowledge of Facilities, Health, Safety, and Environmental Legislation, statutory compliance for all jurisdictions and HSE best practice thinking Team management/leadership competencies for direct reporting teams, contract teams and dotted-line teams Excellent written and verbal communication including good presentation skills Competent software user (MS Office, ticketing management systems, HSE software) Experience of financial management, including budgeting/costing Ability to continually and constructively challenge and influence stakeholders to prioritize and delivery safety excellence Essential or Equivalent Relevant Experience: Understanding FM Foundation Course NEBOSH General Certificate (NGC1 & NGC2) NEBOSH Fire safety & Risk Management (FC1 & FC2) IEMA Associate Certificate in Environmental Management Desirable: Experience in the Defence / Aerospace or safety regulated environment would be advantageous Experience working within a highly regulated industry with controlled materials The Professional FM (Intermediate I and II) NEBOSH Diploma Member of the Institute of Occupational Safety & Health (Tech IOSH) Member of the BIFM Environmental Management Membership (IEMA) For full information, please get in touch
Apr 29, 2024
Full time
Looking to join an Innovative company? The company not only produce products which are used in some of the most challenging environments in the world but have a number of awards under their belt! Overview Important: All applicants must be able to obtain Security Clearance minimum 5 years UK residency Working: Possible Flexible and some remote working potentials. Want to work for a company who have been supporting the nuclear industry since its first major expansion in the 1960s? Join a reputable business who, have a number of awards, most recently been named as an Award winner (Gold Award) in MoD Defence Employer Recognition Scheme! Join a business who provides customers with solutions that give complete, long-term protection and control of safety critical systems. A trusted and reputable company; who's solutions have been integrated in nearly all of the UK's nuclear sites. Role Purpose To lead the facilities management (FM) infrastructure for Energy with responsibility for the strategic development and management of Facilities services for the Main Site and other allocated sites. To create and drive a safety-based and continuous improvement culture in line with company values. To be responsible for compliance with the Health and Safety, Environmental and Energy Management systems, in line with the business objectives and certification aspirations (e.g. ISO 14001, 45001 and 50001). Responsibilities: Ownership of creating, maintaining, and delivering a facilities strategy in line with business growth plans, both for development of existing sites and feasibility through to execution of additional sites or movements Prepare annual facilities plans and budgets and delivery of plans to budget maximising value for money without detriment to quality or scope of service provision Project management or professional FM support to site related project and capital expenditure works including development, planning, costing and delivery working closely with related supporting functions and management of subcontractors Management of existing facilities services provision, including planned preventative maintenance schedules covering all statutory and non-statutory tasks and allocated sites Management and delivery of facilities contingencies in line with the incident management plan/business continuity plan including providing out of hours support where required for the site Liaise and negotiate with landlords, agents, local authorities, approved contractors, utilities and other service providers Lead point of contact for stakeholder and group requirements in relation to facilities/property Preparation/Analysis of facilities management KPIs and performance reports for business management Maintaining data collection in order to generate monthly reports including statistical analysis. Appointment and management of key service providers for FM activities and monitoring performance against SLA's/KPI's Ensuring delivery of facilities priorities meet all special security and safety requirements and compliance Manage facilities team members including performance management, organisational succession planning and development of individuals Management of fleet, including hire car oversight Any other duties as required. Experience needed: Proven FM experience in a manufacturing environment Professional level knowledge of Facilities, Health, Safety, and Environmental Legislation, statutory compliance for all jurisdictions and HSE best practice thinking Team management/leadership competencies for direct reporting teams, contract teams and dotted-line teams Excellent written and verbal communication including good presentation skills Competent software user (MS Office, ticketing management systems, HSE software) Experience of financial management, including budgeting/costing Ability to continually and constructively challenge and influence stakeholders to prioritize and delivery safety excellence Essential or Equivalent Relevant Experience: Understanding FM Foundation Course NEBOSH General Certificate (NGC1 & NGC2) NEBOSH Fire safety & Risk Management (FC1 & FC2) IEMA Associate Certificate in Environmental Management Desirable: Experience in the Defence / Aerospace or safety regulated environment would be advantageous Experience working within a highly regulated industry with controlled materials The Professional FM (Intermediate I and II) NEBOSH Diploma Member of the Institute of Occupational Safety & Health (Tech IOSH) Member of the BIFM Environmental Management Membership (IEMA) For full information, please get in touch
Looking to join an Innovative company? The company not only produce products which are used in some of the most challenging environments in the world but have a number of awards under their belt! Overview Are you a Facilities Manager looking for your next challenge? Would you consider relocating? Permanent job opportunity with relocation assistance available, for you and your family! T&C's apply Join a trusted and reputable business unit who's solutions have been integrated in nearly all of the UK's nuclear sites! A team who have been supporting the nuclear industry since its first major expansion in the 1960's! Be part of a wider, global business, renowned for solving their customers' most complex problems! You'll have the opportunity to work on large projects, developing mission-critical solutions in Defence and Technology. Join a company with a number of awards and recognitions; Named as Gold Award winner in MoD Defence Employer Recognition Scheme for 2021 Employer of choice for our forces community! ED&I: Access to leadership development, Diversity, Equity and Inclusion programs. Full training, development and mentoring programs; Access to mentoring programs at all stages of development. Full range of company benefits, flexible working, training, development and clear career progression! Responsibilities; Ownership of creating, maintaining, and delivering a facilities strategy in line with business growth plans, both for development of existing sites and feasibility through to execution of additional sites or movements Prepare annual facilities plans and budgets and delivery of plans to budget maximising value for money without detriment to quality or scope of service provision Project management or professional FM support to site related project and capital expenditure works including development, planning, costing and delivery working closely with related supporting functions and management of subcontractors Management of existing facilities services provision, including planned preventative maintenance schedules covering all statutory and non-statutory tasks and allocated sites Management and delivery of facilities contingencies in line with the incident management plan/business continuity plan including providing out of hours support where required for the site Liaise and negotiate with landlords, agents, local authorities, approved contractors, utilities and other service providers Lead point of contact for stakeholder and group requirements in relation to facilities/property Preparation/Analysis of facilities management KPIs and performance reports for business management Maintaining data collection in order to generate monthly reports including statistical analysis. Appointment and management of key service providers for FM activities and monitoring performance against SLA's/KPI's Ensuring delivery of facilities priorities meet all special security and safety requirements and compliance Manage facilities team members including performance management, organisational succession planning and development of individuals Management of fleet, including hire car oversight Any other duties as required. Experience needed: Proven FM experience in a manufacturing environment Professional level knowledge of Facilities, Health, Safety, and Environmental Legislation, statutory compliance for all jurisdictions and HSE best practice thinking Team management/leadership competencies for direct reporting teams, contract teams and dotted-line teams Excellent written and verbal communication including good presentation skills Competent software user (MS Office, ticketing management systems, HSE software) Experience of financial management, including budgeting/costing Ability to continually and constructively challenge and influence stakeholders to prioritize and delivery safety excellence Essential or Equivalent Relevant Experience: Understanding FM Foundation Course NEBOSH General Certificate (NGC1 & NGC2) NEBOSH Fire safety & Risk Management (FC1 & FC2) IEMA Associate Certificate in Environmental Management Desirable: Experience in the Defence / Aerospace or safety regulated environment would be advantageous Experience working within a highly regulated industry with controlled materials The Professional FM (Intermediate I and II) NEBOSH Diploma Member of the Institute of Occupational Safety & Health (Tech IOSH) Member of the BIFM Environmental Management Membership (IEMA) Important: All applicants must be able to obtain Security Clearance minimum 5 years UK residency Site Location : All applicants must be located locally, or able to relocate to the client site based in the Dorset areas (Relocation assistance available T&C's apply) Working: The role is office/hybrid based with occasional travel to other company/customer's sites in the UK or abroad. Apply Now If you are a highly motivated Facilities Management Manager with experience in the Defence industry, we'd love to hear from you. Join our client's team and take the next step in your career. Apply now!
Apr 29, 2024
Full time
Looking to join an Innovative company? The company not only produce products which are used in some of the most challenging environments in the world but have a number of awards under their belt! Overview Are you a Facilities Manager looking for your next challenge? Would you consider relocating? Permanent job opportunity with relocation assistance available, for you and your family! T&C's apply Join a trusted and reputable business unit who's solutions have been integrated in nearly all of the UK's nuclear sites! A team who have been supporting the nuclear industry since its first major expansion in the 1960's! Be part of a wider, global business, renowned for solving their customers' most complex problems! You'll have the opportunity to work on large projects, developing mission-critical solutions in Defence and Technology. Join a company with a number of awards and recognitions; Named as Gold Award winner in MoD Defence Employer Recognition Scheme for 2021 Employer of choice for our forces community! ED&I: Access to leadership development, Diversity, Equity and Inclusion programs. Full training, development and mentoring programs; Access to mentoring programs at all stages of development. Full range of company benefits, flexible working, training, development and clear career progression! Responsibilities; Ownership of creating, maintaining, and delivering a facilities strategy in line with business growth plans, both for development of existing sites and feasibility through to execution of additional sites or movements Prepare annual facilities plans and budgets and delivery of plans to budget maximising value for money without detriment to quality or scope of service provision Project management or professional FM support to site related project and capital expenditure works including development, planning, costing and delivery working closely with related supporting functions and management of subcontractors Management of existing facilities services provision, including planned preventative maintenance schedules covering all statutory and non-statutory tasks and allocated sites Management and delivery of facilities contingencies in line with the incident management plan/business continuity plan including providing out of hours support where required for the site Liaise and negotiate with landlords, agents, local authorities, approved contractors, utilities and other service providers Lead point of contact for stakeholder and group requirements in relation to facilities/property Preparation/Analysis of facilities management KPIs and performance reports for business management Maintaining data collection in order to generate monthly reports including statistical analysis. Appointment and management of key service providers for FM activities and monitoring performance against SLA's/KPI's Ensuring delivery of facilities priorities meet all special security and safety requirements and compliance Manage facilities team members including performance management, organisational succession planning and development of individuals Management of fleet, including hire car oversight Any other duties as required. Experience needed: Proven FM experience in a manufacturing environment Professional level knowledge of Facilities, Health, Safety, and Environmental Legislation, statutory compliance for all jurisdictions and HSE best practice thinking Team management/leadership competencies for direct reporting teams, contract teams and dotted-line teams Excellent written and verbal communication including good presentation skills Competent software user (MS Office, ticketing management systems, HSE software) Experience of financial management, including budgeting/costing Ability to continually and constructively challenge and influence stakeholders to prioritize and delivery safety excellence Essential or Equivalent Relevant Experience: Understanding FM Foundation Course NEBOSH General Certificate (NGC1 & NGC2) NEBOSH Fire safety & Risk Management (FC1 & FC2) IEMA Associate Certificate in Environmental Management Desirable: Experience in the Defence / Aerospace or safety regulated environment would be advantageous Experience working within a highly regulated industry with controlled materials The Professional FM (Intermediate I and II) NEBOSH Diploma Member of the Institute of Occupational Safety & Health (Tech IOSH) Member of the BIFM Environmental Management Membership (IEMA) Important: All applicants must be able to obtain Security Clearance minimum 5 years UK residency Site Location : All applicants must be located locally, or able to relocate to the client site based in the Dorset areas (Relocation assistance available T&C's apply) Working: The role is office/hybrid based with occasional travel to other company/customer's sites in the UK or abroad. Apply Now If you are a highly motivated Facilities Management Manager with experience in the Defence industry, we'd love to hear from you. Join our client's team and take the next step in your career. Apply now!