Are you passionate about sales? Are you confident in your ability to engage diverse clients, and intrigued by the world of science and technology? If so, we want you to be a part of our team!As an Internal Sales Specialist at the Kurt J. Lesker Company, you will be at the forefront of showcasing our brand, products and services. You will be responsible for consulting with our customers and partners to ensure we meet all their vacuum needs! Our company: Kurt J. Lesker Company is a global vacuum science technology and business equipment company, partnering with clients in the aerospace, semiconductor, medical and optical industries, working to enable technology for a better world.We are a family-owned business that was founded 70 years ago and employs nearly 500 people across 9 global offices, including in Europe, North America and Asia. This position will be based from our European Headquarters in Hastings, East Sussex. Summary: The Internal Sales Specialist will ensure to manage inbound enquiries, as well as proactively work to build strong relationships with both existing and new customers. By fostering these relationships, you'll be pivotal in generating repeat business and paving the way for exciting new opportunities to flourish.As a business achieving big things, we rely on our employees being self-starters and being committed to our success. We expect them to bring the highest levels of integrity and honesty to their roles, demonstrating accountability in everything they do - it's about being passionate about what you do, and doing it to the best of your ability. How you will contribute: Work in collaboration with Sales Team(s) to enable sales and growth across new and existing accounts. Efficient, timely and accurate response to customer enquiries pursuing customer and opportunity discovery, rapid qualification and quotation generation, documented within the CRM. Follow-up quotes systematically with customers in a timely manner. Work collaboratively with team members to support the highest levels of (both internal and external) customer satisfaction. Adhere to all compliance requirements when interacting with customers. Develop skills to enable and maximise job performance and professional development including becoming highly knowledgeable about the KJLC Product range. Maintain the reputation of KJLC by utilising professional sales skills, including high level networking, excellent communication, negotiation and organisational abilities. CRM Utilisation: Use of the CRM system efficiently and in a timely manner, ensuring accurate and up-to-date data entry that enables informed decision making and delivers personalised experiences to our customers. To provide weekly statistical information as requested by management to include but not limited to call analysis, customer feedback surveys and KPIs. Own and control Tenders - reviewing and working with the Sales Managers to ensure all documentation is collected to allow smooth submission. Other duties as assigned. Skills and Qualifications: Required Sales experience. Excellent communication skills in English. Proven experience of being a sales professional and exceeding KPI's. Ambitious, self-starting, and eager to progress in a sales career with a fast-growing company. Computer literacy including the MS Office Suite with ability to become a CRM expert. Ability to multi-task, prioritise, and manage time effectively. Strong organisational skills, with the ability to manage multiple priorities in a fast-paced environment. Demonstrated the ability to work independently and as part of a team. Desired Vacuum Industry Knowledge. Foreign Language- French would be highly advantageous. Formal Sales Training. Benefits we offer to enhance your lifestyle: Competitive salary 25 days annual leave + bank holidays Matched pension up to 5% Health Cash Plan offering £600 per annum towards your standard healthcare costs for both you and your family, plus access to a free 24-hour doctor service Income protection insurance Cycle to work scheme Enhanced maternity/paternity pay Discounted Gym Membership Corporate, wellness and charity events throughout the year with the option to earn an extra day of annual leave Fully funded training/qualification
Apr 30, 2024
Full time
Are you passionate about sales? Are you confident in your ability to engage diverse clients, and intrigued by the world of science and technology? If so, we want you to be a part of our team!As an Internal Sales Specialist at the Kurt J. Lesker Company, you will be at the forefront of showcasing our brand, products and services. You will be responsible for consulting with our customers and partners to ensure we meet all their vacuum needs! Our company: Kurt J. Lesker Company is a global vacuum science technology and business equipment company, partnering with clients in the aerospace, semiconductor, medical and optical industries, working to enable technology for a better world.We are a family-owned business that was founded 70 years ago and employs nearly 500 people across 9 global offices, including in Europe, North America and Asia. This position will be based from our European Headquarters in Hastings, East Sussex. Summary: The Internal Sales Specialist will ensure to manage inbound enquiries, as well as proactively work to build strong relationships with both existing and new customers. By fostering these relationships, you'll be pivotal in generating repeat business and paving the way for exciting new opportunities to flourish.As a business achieving big things, we rely on our employees being self-starters and being committed to our success. We expect them to bring the highest levels of integrity and honesty to their roles, demonstrating accountability in everything they do - it's about being passionate about what you do, and doing it to the best of your ability. How you will contribute: Work in collaboration with Sales Team(s) to enable sales and growth across new and existing accounts. Efficient, timely and accurate response to customer enquiries pursuing customer and opportunity discovery, rapid qualification and quotation generation, documented within the CRM. Follow-up quotes systematically with customers in a timely manner. Work collaboratively with team members to support the highest levels of (both internal and external) customer satisfaction. Adhere to all compliance requirements when interacting with customers. Develop skills to enable and maximise job performance and professional development including becoming highly knowledgeable about the KJLC Product range. Maintain the reputation of KJLC by utilising professional sales skills, including high level networking, excellent communication, negotiation and organisational abilities. CRM Utilisation: Use of the CRM system efficiently and in a timely manner, ensuring accurate and up-to-date data entry that enables informed decision making and delivers personalised experiences to our customers. To provide weekly statistical information as requested by management to include but not limited to call analysis, customer feedback surveys and KPIs. Own and control Tenders - reviewing and working with the Sales Managers to ensure all documentation is collected to allow smooth submission. Other duties as assigned. Skills and Qualifications: Required Sales experience. Excellent communication skills in English. Proven experience of being a sales professional and exceeding KPI's. Ambitious, self-starting, and eager to progress in a sales career with a fast-growing company. Computer literacy including the MS Office Suite with ability to become a CRM expert. Ability to multi-task, prioritise, and manage time effectively. Strong organisational skills, with the ability to manage multiple priorities in a fast-paced environment. Demonstrated the ability to work independently and as part of a team. Desired Vacuum Industry Knowledge. Foreign Language- French would be highly advantageous. Formal Sales Training. Benefits we offer to enhance your lifestyle: Competitive salary 25 days annual leave + bank holidays Matched pension up to 5% Health Cash Plan offering £600 per annum towards your standard healthcare costs for both you and your family, plus access to a free 24-hour doctor service Income protection insurance Cycle to work scheme Enhanced maternity/paternity pay Discounted Gym Membership Corporate, wellness and charity events throughout the year with the option to earn an extra day of annual leave Fully funded training/qualification
About the role Sytner Maidenhead is currently recruiting for a Business Manager to join their growing team. As a Sytner Business Manager, you will be responsible for helping manage and grow all aspects of the Finance & Insurance department; you will do this by being at the core of all sales enquiries and by developing the sales team. You will ensure that every customer has a clear understanding of obligations that they have entered into, doing so with integrity and above all, treating customers fairly. Sytner Business Managers work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you If you are high achieving Sales Executive, Sales Controller or Business Manager with sound financial and commercial understanding, we would love to hear from you. Ideally, you will have an outstanding work ethic and be able to lead from the front and inspire your colleagues to 'raise the bar' and exceed their full potential whilst driving the finance and add-on performance forward. Strong organisational, communication and interpersonal skills are essential along with experience of working as part of a team with shared objectives and personal performance goals. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement - 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on 'Developing Talent and 'Building Careers' and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Apr 30, 2024
Full time
About the role Sytner Maidenhead is currently recruiting for a Business Manager to join their growing team. As a Sytner Business Manager, you will be responsible for helping manage and grow all aspects of the Finance & Insurance department; you will do this by being at the core of all sales enquiries and by developing the sales team. You will ensure that every customer has a clear understanding of obligations that they have entered into, doing so with integrity and above all, treating customers fairly. Sytner Business Managers work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you If you are high achieving Sales Executive, Sales Controller or Business Manager with sound financial and commercial understanding, we would love to hear from you. Ideally, you will have an outstanding work ethic and be able to lead from the front and inspire your colleagues to 'raise the bar' and exceed their full potential whilst driving the finance and add-on performance forward. Strong organisational, communication and interpersonal skills are essential along with experience of working as part of a team with shared objectives and personal performance goals. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement - 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on 'Developing Talent and 'Building Careers' and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Join Our Team as an Account Management Specialist - Gi Group Leicester! Salary up to 28,000 PA depending on experience As an Account Management Specialist you will be responsible for managing, servicing and growing both - new and existing accounts. GI Group is committed to fostering an inclusive and supportive workplace where diversity is celebrated, and everyone's contributions are valued. As a leading recruitment agency, we pride ourselves on providing top-notch services to our clients and creating fulfilling opportunities for our team members. Why Join Us: - Opportunity to work with a passionate and supportive team. - Competitive salary and amazing benefits package. - Ongoing training and professional development opportunities. - Chance to make a meaningful impact in the lives of our employees and clients. - Embrace a culture of diversity, equity, and inclusion. If you are ready to embark on a rewarding career journey with GI Group and contribute to our mission of excellence in recruitment, we want to hear from you! What You'll Do: Be responsible for the key client communications with both sales and service accounts, that not only see the recruitment and fulfilment of roles but progression of the account via spend and relations. The need to up sell, becomes key to the role. Achieve daily and weekly activity targets for spec calls to service accounts and client meetings. Onboard sales accounts brought in from our sales team building the relationship and turning them into existing accounts with the account manager growing the accounts through their skill set. Be known by all user clients and candidates through constant contact and rapport building. Offer a quality service to clients by selecting applicants through good job matching and tight control, ensuring that all suitable candidates have completed all required client specific documentation and site tours where necessary. Support on the resource for workers against key vacancies. Monitor workers performances daily and weekly to ensure that the client and workers are consistently satisfied. Recruit and sustain a workforce by interview and selection of quality applicants. Advertise for a workforce in such a manner that will generate the largest/ best quality response whilst complying with GI Group and their legal requirements. Develop relationships with existing clients to avoid them becoming dormant or lapsed. Where clients do become dormant be responsible for bringing them back to billing Drive up pay rates and margins in negotiation with clients. Ensure all pay and invoice queries are dealt with promptly and accurately. Ensure all timesheets are obtained and checked weekly. Structure activity to maximise revenues and positive outcomes on client calls and client meetings. Adhere to agreed work / action plans. Obtain maximum business levels by selling recruitment solutions over the telephone and face to face using targets as set by Line Manager. Calculate rates for clients to comply with Delegation of responsibility levels. Cross sell other divisions within the business at every opportunity. What We're Looking For: Evidence of account growth within a previous account manager growth. Excellent communication skills Arithmetical competence Methodical Organisational skills Problem solving skills. Negotiation skills Time Management Skills Ability to work under pressure. Able to work on own initiative and as part of a team. To be flexible when required and be willing to have responsibility for the out of hour's phone. Full driving license Gi Group iCIMS is acting as an Employment Agency in relation to this vacancy.
Apr 30, 2024
Full time
Join Our Team as an Account Management Specialist - Gi Group Leicester! Salary up to 28,000 PA depending on experience As an Account Management Specialist you will be responsible for managing, servicing and growing both - new and existing accounts. GI Group is committed to fostering an inclusive and supportive workplace where diversity is celebrated, and everyone's contributions are valued. As a leading recruitment agency, we pride ourselves on providing top-notch services to our clients and creating fulfilling opportunities for our team members. Why Join Us: - Opportunity to work with a passionate and supportive team. - Competitive salary and amazing benefits package. - Ongoing training and professional development opportunities. - Chance to make a meaningful impact in the lives of our employees and clients. - Embrace a culture of diversity, equity, and inclusion. If you are ready to embark on a rewarding career journey with GI Group and contribute to our mission of excellence in recruitment, we want to hear from you! What You'll Do: Be responsible for the key client communications with both sales and service accounts, that not only see the recruitment and fulfilment of roles but progression of the account via spend and relations. The need to up sell, becomes key to the role. Achieve daily and weekly activity targets for spec calls to service accounts and client meetings. Onboard sales accounts brought in from our sales team building the relationship and turning them into existing accounts with the account manager growing the accounts through their skill set. Be known by all user clients and candidates through constant contact and rapport building. Offer a quality service to clients by selecting applicants through good job matching and tight control, ensuring that all suitable candidates have completed all required client specific documentation and site tours where necessary. Support on the resource for workers against key vacancies. Monitor workers performances daily and weekly to ensure that the client and workers are consistently satisfied. Recruit and sustain a workforce by interview and selection of quality applicants. Advertise for a workforce in such a manner that will generate the largest/ best quality response whilst complying with GI Group and their legal requirements. Develop relationships with existing clients to avoid them becoming dormant or lapsed. Where clients do become dormant be responsible for bringing them back to billing Drive up pay rates and margins in negotiation with clients. Ensure all pay and invoice queries are dealt with promptly and accurately. Ensure all timesheets are obtained and checked weekly. Structure activity to maximise revenues and positive outcomes on client calls and client meetings. Adhere to agreed work / action plans. Obtain maximum business levels by selling recruitment solutions over the telephone and face to face using targets as set by Line Manager. Calculate rates for clients to comply with Delegation of responsibility levels. Cross sell other divisions within the business at every opportunity. What We're Looking For: Evidence of account growth within a previous account manager growth. Excellent communication skills Arithmetical competence Methodical Organisational skills Problem solving skills. Negotiation skills Time Management Skills Ability to work under pressure. Able to work on own initiative and as part of a team. To be flexible when required and be willing to have responsibility for the out of hour's phone. Full driving license Gi Group iCIMS is acting as an Employment Agency in relation to this vacancy.
Join GI Group's Dynamic Team as a Principal Consultant! We're looking for someone with the determination to elevate their career to the next level. Engineering Sector - Leicester -Hybrid Salary - negotiable plus uncapped commission Here is our Employee Promise, which you could be benefiting from. Wellbeing focused - Our people are our greatest assets, we want you to feel your best self Generous Annual Leave - 25 days rising with service to 30 days Your birthday off Holiday purchase scheme Flexible start and finish times Flexible Bank Holidays Work from anywhere - up to four weeks a year Healthcare / dental / glasses & eye tests / alternative therapies / flu jab Breakfast club Enhanced Maternity, Paternity & Adoption Pay IVF flex & support Menopause flex - paid HRT treatment Employee Assistance Programme Responsibility, Neurodiversity Plus so much more - Achieve targets for daily & weekly activity for new client canvass calls and spec calls. - Running a 360 desk in engineering sector - Offer a quality service to clients by selecting applicants through good job matching and tight control - Develop and implement effective individual business and sales plans - Facilitate to an advanced level the end to end recruitment process - Generate leads for sales activity from a variety of sources. - Lead by example through exceptional, consistent fee performance, activity, and attitude - Consistently develop market intelligence - Obtain maximum business levels by selling recruitment solutions over the telephone and face to face using targets as set by Business Manager - Cross sell other divisions/ brands within Gi Group at every opportunity - Look to optimise networking of client sites over the geographical region. - Develop relationships with your existing clients to avoid them becoming dormant or lapsed Candidate: - Proven track record of billing success within a 360 recruitment position - Passion to succeed and be part of a fast-paced inclusive environment - High levels of motivation, resilience and consistency. - People focused with a sales-driven mentality Gi Group iCIMS is acting as an Employment Agency in relation to this vacancy.
Apr 30, 2024
Full time
Join GI Group's Dynamic Team as a Principal Consultant! We're looking for someone with the determination to elevate their career to the next level. Engineering Sector - Leicester -Hybrid Salary - negotiable plus uncapped commission Here is our Employee Promise, which you could be benefiting from. Wellbeing focused - Our people are our greatest assets, we want you to feel your best self Generous Annual Leave - 25 days rising with service to 30 days Your birthday off Holiday purchase scheme Flexible start and finish times Flexible Bank Holidays Work from anywhere - up to four weeks a year Healthcare / dental / glasses & eye tests / alternative therapies / flu jab Breakfast club Enhanced Maternity, Paternity & Adoption Pay IVF flex & support Menopause flex - paid HRT treatment Employee Assistance Programme Responsibility, Neurodiversity Plus so much more - Achieve targets for daily & weekly activity for new client canvass calls and spec calls. - Running a 360 desk in engineering sector - Offer a quality service to clients by selecting applicants through good job matching and tight control - Develop and implement effective individual business and sales plans - Facilitate to an advanced level the end to end recruitment process - Generate leads for sales activity from a variety of sources. - Lead by example through exceptional, consistent fee performance, activity, and attitude - Consistently develop market intelligence - Obtain maximum business levels by selling recruitment solutions over the telephone and face to face using targets as set by Business Manager - Cross sell other divisions/ brands within Gi Group at every opportunity - Look to optimise networking of client sites over the geographical region. - Develop relationships with your existing clients to avoid them becoming dormant or lapsed Candidate: - Proven track record of billing success within a 360 recruitment position - Passion to succeed and be part of a fast-paced inclusive environment - High levels of motivation, resilience and consistency. - People focused with a sales-driven mentality Gi Group iCIMS is acting as an Employment Agency in relation to this vacancy.
M. K. M. BUILDING SUPPLIES
Gloucester, Gloucestershire
In this position, you will play an instrumental role in the growth and development of the branch within the building materials sector. We are therefore looking for a talented, experienced and dedicated candidate to help drive the business forward. Responsibilities and Duties Working as part of the branch sales team, the main aim of this role will be to identify new business opportunities, promoting MKM Gloucester as their supplier of choice and converting this into regular business. In addition, you will also be responsible for maintaining relationships with existing customers and ensuring they continue to receive great customer service. You will be split between being based in the branch and also working in and around the Gloucester area and will be required to take a pro-active approach to visiting existing and potential customers, building lasting relationships and exceeding their expectations. In all dealings with customers, you will be expected to use every opportunity to maximise sales and margin. Qualifications and Skills Previous experience of working in a similar position within the industry is essential for this role. (If you also have plumbing and heating sales experience this would be a distinct advantage). We would also expect the successful candidate to have excellent product knowledge of building materials. You must be an excellent negotiator, organised, confident and enthusiastic. Benefits In return, you can be a part of the UK's largest independent Builders Merchant and winner of many industry awards. Some of the benefits we offer include: A competitive pay package Generous discretionary bonus scheme Substantial staff discounts Training and development opportunities Holiday scheme which rewards length of service Uniform Perkbox benefits Contributory pension scheme Financial planning support Enhanced maternity/ Paternity pay Mental health wellbeing support MKM is the leading independent builders' merchant in the UK, and we were established in 1995. Our people are what make us unique in what we do. Today we have more than 127 branches and over 3000 employees nationwide. Whilst we continue to grow, we are constantly striving to always attract, recruit, retain, promote, and support a diverse mix of colleagues that create a sense of belonging to the 'MKM family' for everyone. We hope you will join us on our journey!
Apr 30, 2024
Full time
In this position, you will play an instrumental role in the growth and development of the branch within the building materials sector. We are therefore looking for a talented, experienced and dedicated candidate to help drive the business forward. Responsibilities and Duties Working as part of the branch sales team, the main aim of this role will be to identify new business opportunities, promoting MKM Gloucester as their supplier of choice and converting this into regular business. In addition, you will also be responsible for maintaining relationships with existing customers and ensuring they continue to receive great customer service. You will be split between being based in the branch and also working in and around the Gloucester area and will be required to take a pro-active approach to visiting existing and potential customers, building lasting relationships and exceeding their expectations. In all dealings with customers, you will be expected to use every opportunity to maximise sales and margin. Qualifications and Skills Previous experience of working in a similar position within the industry is essential for this role. (If you also have plumbing and heating sales experience this would be a distinct advantage). We would also expect the successful candidate to have excellent product knowledge of building materials. You must be an excellent negotiator, organised, confident and enthusiastic. Benefits In return, you can be a part of the UK's largest independent Builders Merchant and winner of many industry awards. Some of the benefits we offer include: A competitive pay package Generous discretionary bonus scheme Substantial staff discounts Training and development opportunities Holiday scheme which rewards length of service Uniform Perkbox benefits Contributory pension scheme Financial planning support Enhanced maternity/ Paternity pay Mental health wellbeing support MKM is the leading independent builders' merchant in the UK, and we were established in 1995. Our people are what make us unique in what we do. Today we have more than 127 branches and over 3000 employees nationwide. Whilst we continue to grow, we are constantly striving to always attract, recruit, retain, promote, and support a diverse mix of colleagues that create a sense of belonging to the 'MKM family' for everyone. We hope you will join us on our journey!
Job Title: Customer Account Agent / Collections Assistant Location: Guildford Salary: £20,000 £24,000 per annum, depending on experience + Quarterly bonus Job Type: Full time, Permanent Guildways is a forward-thinking and innovative financial services business that has the ability to follow up on accounts receivables around the world. Guildways operates at a fast pace dealing with multiple accounts every month whilst maintaining very high, self-imposed, service levels to ensure that the expectations of its clients are surpassed. About the Role: A customer account agent is required to join our fast-growing business that provides a fast and effective national financial recoveries service to our clients. Guildways (a trading name of Lovetts) are looking for a focused individual to assist in following up on accounts receivables owed to its clients. You will be responsible for managing client caseloads, by handling telephone calls and dealing with written correspondence. The successful candidate will be responsible for managing large volumes of work on a daily basis, making outgoing telephone calls and handling incoming calls. The role will also require the successful candidate to keep clients regularly updated as to the status of their case. Key Objectives: Assisting in increasing clients recoveries year on year Assisting in increasing sales; by client retention, extension into associated companies and identify opportunities to deliver additional services The Candidate: The Ideal candidate will be someone that has telephone experience and is able to speak confidently and clearly with people over the phone. Essential Requirements: Telephone experience and skills Good written and oral communication skills IT and Math literate Good Negotiation skills with empathy Positive Attitude Accurate record keeping Recording contemporaneous notes Target driven Ability to handle large workloads and high volumes of cases. Problem solving Team worker Ability to organise and prioritise work Benefits: Quarterly bonus Regular staff events Employee benefit programme Ongoing Training Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of; Internal Account Manager, Sales Executive, Internal Account Executive, Account Manager, Inbound Sales, Client Services, Customer Service, Client Support, Telephone Customer Service, Telephone Sales Executive, Collections Assistant, Collections Administrator, Credit Controller, Credit Control, Administrative Assistant, Administrator, Client Services Administrator may also be considered for this role.
Apr 30, 2024
Full time
Job Title: Customer Account Agent / Collections Assistant Location: Guildford Salary: £20,000 £24,000 per annum, depending on experience + Quarterly bonus Job Type: Full time, Permanent Guildways is a forward-thinking and innovative financial services business that has the ability to follow up on accounts receivables around the world. Guildways operates at a fast pace dealing with multiple accounts every month whilst maintaining very high, self-imposed, service levels to ensure that the expectations of its clients are surpassed. About the Role: A customer account agent is required to join our fast-growing business that provides a fast and effective national financial recoveries service to our clients. Guildways (a trading name of Lovetts) are looking for a focused individual to assist in following up on accounts receivables owed to its clients. You will be responsible for managing client caseloads, by handling telephone calls and dealing with written correspondence. The successful candidate will be responsible for managing large volumes of work on a daily basis, making outgoing telephone calls and handling incoming calls. The role will also require the successful candidate to keep clients regularly updated as to the status of their case. Key Objectives: Assisting in increasing clients recoveries year on year Assisting in increasing sales; by client retention, extension into associated companies and identify opportunities to deliver additional services The Candidate: The Ideal candidate will be someone that has telephone experience and is able to speak confidently and clearly with people over the phone. Essential Requirements: Telephone experience and skills Good written and oral communication skills IT and Math literate Good Negotiation skills with empathy Positive Attitude Accurate record keeping Recording contemporaneous notes Target driven Ability to handle large workloads and high volumes of cases. Problem solving Team worker Ability to organise and prioritise work Benefits: Quarterly bonus Regular staff events Employee benefit programme Ongoing Training Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of; Internal Account Manager, Sales Executive, Internal Account Executive, Account Manager, Inbound Sales, Client Services, Customer Service, Client Support, Telephone Customer Service, Telephone Sales Executive, Collections Assistant, Collections Administrator, Credit Controller, Credit Control, Administrative Assistant, Administrator, Client Services Administrator may also be considered for this role.
Role: Project Coordinator Location: Homebased (Occaisional travel to Gateshead office) Competitive Salary: £24,000 Per Annum Fantastic Hours: Monday-Friday 08:30 - 17:30 The task at hand: The Project Delivery Coordinator will be a pivotal role within the project delivery team and be responsible for managing the delivery of Onecom projects for products and services to internal and external customers to include, but not limited to, Wholesale Line Rental and Calls, Hosted Telephony Solutions, Data Connectivity, WAN's and On-Site Telephony Systems. You'll be great in this role if: - You have outstanding attention to detail and accuracy- You have an excellent understanding of Telephony solutions- You are orgainised, able to work to deadlines and prioritise workload- You have customer service experience What you'll be busy doing: - Project manage the smooth delivery of Onecom products and services to customers including, but not limited to: -Wholesale Line Rental and Call Services;-Data Connectivity Solutions including ADSL, EFM, DIA and Leased Lines;- Hosted Telephony Solutions- On-Site Telephony (PBX) Systems. - Lead on projects, manage the process and provide weekly reporting via calls with the customer and our suppliers- Understanding the solution and process bespoke to the customer- Act as the single point of contact during the delivery process and ensure high levels of customer satisfaction are maintained- Manage the on-boarding of new customers in-line with the internal company processes and procedures- Provide regular communication, support and project status reports to customers via email and telephone- Provide support to Project Delivery Managers- Management and provision of orders for all products and services using carrier portals or order forms where required- Attend customer meetings (where required) to discuss product and service delivery in-line with customer requirements Onecom Perks and Benefits: Agile working: Enabling our people to work where they work best, using our Agile Working Policy Holidays: 25 days holiday plus bank holidays and the option to Buy/Sell 5 days a year Birthday Break: Day off for your birthday, during your birthday month MyTime: 12 paid hours a year to use for early finishes, appointments, or longer lunch breaks Electric Car Scheme: Purchase a brand-new electric car through our EV Scheme Wellbeing: Discounted Gym membership, free access to guided meditation and sleep stories, subsidised Fitbit, Cycle to work scheme, Free breakfast & fresh fruit in our offices, Eye-care vouchers, Financial Wellbeing support Pension: We offer 9% combined pension contribution Lifestyle: 4 x Salary life assurance, Employee Assistance Programme, 24/7 access to Mental Health support Parental Leave: Enhanced Parental Leave policy (based on length of service), whether you or your partner are giving birth, going through surrogacy or adoption Rewards: Quarterly employee reward programme and annual awards Discounts: Discounts on tech Referral Incentive: You'll receive a bonus for each successful friend or family member you refer Socials: Work hard and play hard with our all-expenses paid company events and parties Foundation: Paid time off to support your chosen charity initiatives and events for our Charity partners Academy: Limitless professional development with access to our in-house training academy Who we are Onecom is the recognised provider of Communication Technology, trusted by UK Organisations to deliver unparalleled expertise and simply brilliant customer experiences to more than 800,000 Corporate citizens globally. We've built an award-winning team of 650+ ambitious, inspiring and innovative individuals. We're driven by our pride in our brand and our dedication to create a market-leading environment where our people can be the best version of themselves. Want to join our journey? Apply Now. Equity, Diversity & Inclusion Onecom wants to meet the aims and commitments set out in our Equal Opportunities Policy. This includes not discriminating under the Equality Act 2010 and building an accurate understanding of the make-up of our talent pools in encouraging equity, diversity and inclusion. We ask candidates to complete our equality monitoring form as part of the application process. Responses are anonymous and the data gathered will be used to inform our future initiatives. Notice to Recruitment Agencies Onecom operates a direct sourcing model and does not accept speculative CVs
Apr 30, 2024
Full time
Role: Project Coordinator Location: Homebased (Occaisional travel to Gateshead office) Competitive Salary: £24,000 Per Annum Fantastic Hours: Monday-Friday 08:30 - 17:30 The task at hand: The Project Delivery Coordinator will be a pivotal role within the project delivery team and be responsible for managing the delivery of Onecom projects for products and services to internal and external customers to include, but not limited to, Wholesale Line Rental and Calls, Hosted Telephony Solutions, Data Connectivity, WAN's and On-Site Telephony Systems. You'll be great in this role if: - You have outstanding attention to detail and accuracy- You have an excellent understanding of Telephony solutions- You are orgainised, able to work to deadlines and prioritise workload- You have customer service experience What you'll be busy doing: - Project manage the smooth delivery of Onecom products and services to customers including, but not limited to: -Wholesale Line Rental and Call Services;-Data Connectivity Solutions including ADSL, EFM, DIA and Leased Lines;- Hosted Telephony Solutions- On-Site Telephony (PBX) Systems. - Lead on projects, manage the process and provide weekly reporting via calls with the customer and our suppliers- Understanding the solution and process bespoke to the customer- Act as the single point of contact during the delivery process and ensure high levels of customer satisfaction are maintained- Manage the on-boarding of new customers in-line with the internal company processes and procedures- Provide regular communication, support and project status reports to customers via email and telephone- Provide support to Project Delivery Managers- Management and provision of orders for all products and services using carrier portals or order forms where required- Attend customer meetings (where required) to discuss product and service delivery in-line with customer requirements Onecom Perks and Benefits: Agile working: Enabling our people to work where they work best, using our Agile Working Policy Holidays: 25 days holiday plus bank holidays and the option to Buy/Sell 5 days a year Birthday Break: Day off for your birthday, during your birthday month MyTime: 12 paid hours a year to use for early finishes, appointments, or longer lunch breaks Electric Car Scheme: Purchase a brand-new electric car through our EV Scheme Wellbeing: Discounted Gym membership, free access to guided meditation and sleep stories, subsidised Fitbit, Cycle to work scheme, Free breakfast & fresh fruit in our offices, Eye-care vouchers, Financial Wellbeing support Pension: We offer 9% combined pension contribution Lifestyle: 4 x Salary life assurance, Employee Assistance Programme, 24/7 access to Mental Health support Parental Leave: Enhanced Parental Leave policy (based on length of service), whether you or your partner are giving birth, going through surrogacy or adoption Rewards: Quarterly employee reward programme and annual awards Discounts: Discounts on tech Referral Incentive: You'll receive a bonus for each successful friend or family member you refer Socials: Work hard and play hard with our all-expenses paid company events and parties Foundation: Paid time off to support your chosen charity initiatives and events for our Charity partners Academy: Limitless professional development with access to our in-house training academy Who we are Onecom is the recognised provider of Communication Technology, trusted by UK Organisations to deliver unparalleled expertise and simply brilliant customer experiences to more than 800,000 Corporate citizens globally. We've built an award-winning team of 650+ ambitious, inspiring and innovative individuals. We're driven by our pride in our brand and our dedication to create a market-leading environment where our people can be the best version of themselves. Want to join our journey? Apply Now. Equity, Diversity & Inclusion Onecom wants to meet the aims and commitments set out in our Equal Opportunities Policy. This includes not discriminating under the Equality Act 2010 and building an accurate understanding of the make-up of our talent pools in encouraging equity, diversity and inclusion. We ask candidates to complete our equality monitoring form as part of the application process. Responses are anonymous and the data gathered will be used to inform our future initiatives. Notice to Recruitment Agencies Onecom operates a direct sourcing model and does not accept speculative CVs
Business Development Manager - EH20 Group About EH20 Group EH20 Group is a leading recruitment consultancy headquartered in the heart of Edinburgh, on Princes Street. We specialise in placing top talent in the telecommunications, information technology, and renewable energy sectors across the UK and beyond. Our commitment to excellence and personalised approach has made us a trusted partner for businesses seeking exceptional candidates. Role Overview We are seeking a driven and resourceful Business Development Manager to join our dynamic team. In this role, you will be responsible for identifying and pursuing new business opportunities, developing strategic partnerships, and driving revenue growth for the company. Your primary focus will be on expanding our client base and fostering long-term relationships with key decision-makers in the telecoms, IT, and renewables industries. Responsibilities: Conduct market research to identify potential clients and business opportunities within our target sectors Develop and implement effective business development strategies to attract new clients and expand existing accounts Build and maintain strong relationships with key stakeholders, including hiring managers, executives, and industry professionals Represent EH20 Group at industry events, conferences, and networking functions to promote our services and generate leads Prepare and deliver compelling sales presentations and proposals tailored to client needs Collaborate with internal teams, including recruitment consultants and account managers, to ensure seamless client onboarding and service delivery Set and achieve ambitious yet realistic sales targets and key performance indicators (KPIs) Maintain accurate and up-to-date records of sales activities, client interactions, and pipeline management using our CRM system Requirements: Excellent communication, negotiation, and interpersonal skills Strong problem-solving and analytical abilities Experience of winning business, in business development, sales, or account management positions (advantageous but not required) Proficiency in Microsoft Office suite and comfortable with using CRM software Self-motivated, results-driven, and able to work independently as well as in a team environment Willing to travel occasionally for client meetings and industry events Passion for the recruitment industry and a commitment to delivering exceptional service At EH20 Group, we offer a competitive salary, performance-based incentives, and opportunities for professional growth and development. If you are a driven and ambitious individual looking to make a significant impact in a dynamic and rewarding environment, we encourage you to apply.
Apr 30, 2024
Full time
Business Development Manager - EH20 Group About EH20 Group EH20 Group is a leading recruitment consultancy headquartered in the heart of Edinburgh, on Princes Street. We specialise in placing top talent in the telecommunications, information technology, and renewable energy sectors across the UK and beyond. Our commitment to excellence and personalised approach has made us a trusted partner for businesses seeking exceptional candidates. Role Overview We are seeking a driven and resourceful Business Development Manager to join our dynamic team. In this role, you will be responsible for identifying and pursuing new business opportunities, developing strategic partnerships, and driving revenue growth for the company. Your primary focus will be on expanding our client base and fostering long-term relationships with key decision-makers in the telecoms, IT, and renewables industries. Responsibilities: Conduct market research to identify potential clients and business opportunities within our target sectors Develop and implement effective business development strategies to attract new clients and expand existing accounts Build and maintain strong relationships with key stakeholders, including hiring managers, executives, and industry professionals Represent EH20 Group at industry events, conferences, and networking functions to promote our services and generate leads Prepare and deliver compelling sales presentations and proposals tailored to client needs Collaborate with internal teams, including recruitment consultants and account managers, to ensure seamless client onboarding and service delivery Set and achieve ambitious yet realistic sales targets and key performance indicators (KPIs) Maintain accurate and up-to-date records of sales activities, client interactions, and pipeline management using our CRM system Requirements: Excellent communication, negotiation, and interpersonal skills Strong problem-solving and analytical abilities Experience of winning business, in business development, sales, or account management positions (advantageous but not required) Proficiency in Microsoft Office suite and comfortable with using CRM software Self-motivated, results-driven, and able to work independently as well as in a team environment Willing to travel occasionally for client meetings and industry events Passion for the recruitment industry and a commitment to delivering exceptional service At EH20 Group, we offer a competitive salary, performance-based incentives, and opportunities for professional growth and development. If you are a driven and ambitious individual looking to make a significant impact in a dynamic and rewarding environment, we encourage you to apply.
Are you customer service driven and have at least 12 months experience in Account Handling and Insurance? Morton Michel are looking for an Account Handler who is looking for their next step. Here at Morton Michel, we are a close-knit team that take pride in our ability to deliver a first-class service to our Clients. To do this we strive to create an environment which is great for our people. We want our people to enjoy coming to work, and to feel they can make a difference. We believe in treating our people well and showing them that they are what makes a company great.Our modern offices based in Knollys House, is on the main Train, Tram and bus route and a five minute walk into town. We operate a smart/casual dress code in the office and embrace career development and flexible working. Responsibilities: Communicate with Clients using a variety of customer contact systems, e.g. phone, e-mail, MS teams. Provide Clients with relevant product information that is clear, fair and not misleading allowing them help their client to make an informed decision Deliver against a set of Key Performance Indicators that will be provided to you by your line manager Provide a great Account Handling experience that enables higher sales conversion and retention performance. Demonstrate ability to work both individually and as part of a team Experience: At least 12-24 months experience in Account Handling and Insurance ideally working with Clients of a commercial nature. Computer literate - demonstrate use of MS Office Excellent Account Handling skills Rapport building skills to be able to speak with our Clients and build relationships Can-do positive attitude towards Clients and team member alike Self-driven to continuously improve performance It would be desirable if you have experience of using Acturis Further information As well as a competitive salary we offer the following benefits - Competitive holiday allowance with the annual option to buy additional days Death in Service benefit of x4 salary Company pension scheme Enhanced maternity and paternity leave packages A flexible benefits package which allows you to add additional benefits to your overall package Our benefits portal offers discounts on technology & electronics, cinemas, restaurants, days out, mortgage advice, travel and many more Referral schemes Discounted rates on PIB products We offer a first-class employee benefits and welfare package to support our employees with financial management, cycle to work scheme, counselling support, health screening, will writing, menopause support, books, stopping smoking and much more We also offer a wide range of discounts including a kids pass - giving you discount to over 4500 attractions and activities, discounts at hairdressers and beauticians, climate change projects with lots of other options to choose PIB has a comprehensive learning & development framework, including professional study options and apprenticeships which are available to all employees, and which will support your career development Being a part of our PIB Community Trust, we support fundraising where you can apply for grants from PIB Group towards your chosen charity PIB Group are committed to improving their environmental impact in a responsible way. From the individual actions that our colleagues take every day through to installing the right facilities across our premises, there are many measures in place to help reduce PIB's carbon footprint. We are proud of our success and growth and have been recognised for many industry awards across our business. If you wish to work for a company that truly puts people at the heart of their organisation, then we would love to hear from you. PIB operates a flexible working policy, and our management teams will talk to you about how that would meet both your flexible working needs and those of the business and role you are applying for. We would love to hear from you if you want to hear more about opportunities in PIB. We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation or any other characteristic protected by law.REF-
Apr 30, 2024
Full time
Are you customer service driven and have at least 12 months experience in Account Handling and Insurance? Morton Michel are looking for an Account Handler who is looking for their next step. Here at Morton Michel, we are a close-knit team that take pride in our ability to deliver a first-class service to our Clients. To do this we strive to create an environment which is great for our people. We want our people to enjoy coming to work, and to feel they can make a difference. We believe in treating our people well and showing them that they are what makes a company great.Our modern offices based in Knollys House, is on the main Train, Tram and bus route and a five minute walk into town. We operate a smart/casual dress code in the office and embrace career development and flexible working. Responsibilities: Communicate with Clients using a variety of customer contact systems, e.g. phone, e-mail, MS teams. Provide Clients with relevant product information that is clear, fair and not misleading allowing them help their client to make an informed decision Deliver against a set of Key Performance Indicators that will be provided to you by your line manager Provide a great Account Handling experience that enables higher sales conversion and retention performance. Demonstrate ability to work both individually and as part of a team Experience: At least 12-24 months experience in Account Handling and Insurance ideally working with Clients of a commercial nature. Computer literate - demonstrate use of MS Office Excellent Account Handling skills Rapport building skills to be able to speak with our Clients and build relationships Can-do positive attitude towards Clients and team member alike Self-driven to continuously improve performance It would be desirable if you have experience of using Acturis Further information As well as a competitive salary we offer the following benefits - Competitive holiday allowance with the annual option to buy additional days Death in Service benefit of x4 salary Company pension scheme Enhanced maternity and paternity leave packages A flexible benefits package which allows you to add additional benefits to your overall package Our benefits portal offers discounts on technology & electronics, cinemas, restaurants, days out, mortgage advice, travel and many more Referral schemes Discounted rates on PIB products We offer a first-class employee benefits and welfare package to support our employees with financial management, cycle to work scheme, counselling support, health screening, will writing, menopause support, books, stopping smoking and much more We also offer a wide range of discounts including a kids pass - giving you discount to over 4500 attractions and activities, discounts at hairdressers and beauticians, climate change projects with lots of other options to choose PIB has a comprehensive learning & development framework, including professional study options and apprenticeships which are available to all employees, and which will support your career development Being a part of our PIB Community Trust, we support fundraising where you can apply for grants from PIB Group towards your chosen charity PIB Group are committed to improving their environmental impact in a responsible way. From the individual actions that our colleagues take every day through to installing the right facilities across our premises, there are many measures in place to help reduce PIB's carbon footprint. We are proud of our success and growth and have been recognised for many industry awards across our business. If you wish to work for a company that truly puts people at the heart of their organisation, then we would love to hear from you. PIB operates a flexible working policy, and our management teams will talk to you about how that would meet both your flexible working needs and those of the business and role you are applying for. We would love to hear from you if you want to hear more about opportunities in PIB. We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation or any other characteristic protected by law.REF-
About The Role The Role We are looking for an experienced Product Manager to support Blackford in achieving our strategic goals. By meeting the needs of our customers and partners by discovering and assessing new ways to enhance the platform and by taking ownership of these initiatives from concept to launch click apply for full job details
Apr 30, 2024
Full time
About The Role The Role We are looking for an experienced Product Manager to support Blackford in achieving our strategic goals. By meeting the needs of our customers and partners by discovering and assessing new ways to enhance the platform and by taking ownership of these initiatives from concept to launch click apply for full job details
CRM Administrator Our client, a family-based business with more than one hundred years of experience and one of the leading suppliers of high-quality vehicles delivering exceptional aftersales support services in the North West, is looking to recruit an experienced CRM Administrator The ideal applicant will have an understanding of database administration along with excellent IT and analytical skills which are a prerequisite for this role. Your role will help to ensure a smooth customer journey from enquiry management through to customer satisfaction for both sales and aftersales customers. The role also involves supporting and contributing to the group's Culture and 'Core Belief initiatives', including 'Chocolate Bar Friday' and the Group Awards. Experience of the motor industry would also be an advantage, but not essential. The ideal applicant will be reliable, enthusiastic and a confident self-starter having the ability to work within a team as well as on their own initiative. You will have an understanding of database administration along with excellent IT and analytical skills. Your role will be to help to ensure a smooth customer journey from enquiry management through to customer satisfaction for both Sales and Aftersales customers. This includes monitoring the quality of data input as well as extracting information from the database and escalating any concerns or discrepancies in data with the CRM controller. You will also allocate all digital enquires to the relevant teams within a timely manner. As well as providing day to day support to the CRM controller, you will be an ambassador for various staff incentives and help promote awareness through staff communications. Experience of the motor industry would also be an advantage but is not essential. Our client can offer excellent working facilities with a competitive salary, together with a host of other employee benefits including: Up to 27 days holidays (based on length of service), plus 8 bank holidays. Pension scheme Life assurance cover Employee reward & recognition schemes Annual children's Christmas party & staff party Staff discounts Subsidised prestige car scheme for employees £1,000 referral award Onsite parkin Working hours/days: Monday to Friday 8am to 5pm (40 hours per week) (1 hour lunch) Salary: £24,545 per annum Who are you applying to?The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant! Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission.Key positons; Sales Executive, Sales Manager, Business Manager, Service Advisor, Parts Advisor, Technician, Mechanic, Master Technician, Workshop Controller, Service Manager, After Sales Manager, Dealer Principal, General Manager.
Apr 30, 2024
Full time
CRM Administrator Our client, a family-based business with more than one hundred years of experience and one of the leading suppliers of high-quality vehicles delivering exceptional aftersales support services in the North West, is looking to recruit an experienced CRM Administrator The ideal applicant will have an understanding of database administration along with excellent IT and analytical skills which are a prerequisite for this role. Your role will help to ensure a smooth customer journey from enquiry management through to customer satisfaction for both sales and aftersales customers. The role also involves supporting and contributing to the group's Culture and 'Core Belief initiatives', including 'Chocolate Bar Friday' and the Group Awards. Experience of the motor industry would also be an advantage, but not essential. The ideal applicant will be reliable, enthusiastic and a confident self-starter having the ability to work within a team as well as on their own initiative. You will have an understanding of database administration along with excellent IT and analytical skills. Your role will be to help to ensure a smooth customer journey from enquiry management through to customer satisfaction for both Sales and Aftersales customers. This includes monitoring the quality of data input as well as extracting information from the database and escalating any concerns or discrepancies in data with the CRM controller. You will also allocate all digital enquires to the relevant teams within a timely manner. As well as providing day to day support to the CRM controller, you will be an ambassador for various staff incentives and help promote awareness through staff communications. Experience of the motor industry would also be an advantage but is not essential. Our client can offer excellent working facilities with a competitive salary, together with a host of other employee benefits including: Up to 27 days holidays (based on length of service), plus 8 bank holidays. Pension scheme Life assurance cover Employee reward & recognition schemes Annual children's Christmas party & staff party Staff discounts Subsidised prestige car scheme for employees £1,000 referral award Onsite parkin Working hours/days: Monday to Friday 8am to 5pm (40 hours per week) (1 hour lunch) Salary: £24,545 per annum Who are you applying to?The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant! Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission.Key positons; Sales Executive, Sales Manager, Business Manager, Service Advisor, Parts Advisor, Technician, Mechanic, Master Technician, Workshop Controller, Service Manager, After Sales Manager, Dealer Principal, General Manager.
Director, International Strategy & Operations London, or Paris, United Kingdom Full-time Contract type: Regular Company Description Before TuneCore, artists needed a label to sell their music online. In 2006, we changed the game by partnering with digital stores and streaming platforms to enable any musician to sell their songs worldwide while keeping 100% of their sales revenue. Ranked in FastCompany's Most Innovative Music Companies 2023, today, TuneCore is the leading music distribution service for independent artists worldwide. Headquartered in Brooklyn, NY, TuneCore is owned by Paris based, global digital music company Believe. A member of the 'Next 40' index, Believe is the first IPO of a 'unicorn' on Euronext Paris. We have made it our mission to best serve artists and labels at each stage of their development in the digital world. We are a company who cares deeply about our people and our creator community, advocating for diversity, equity, and inclusion across all of our platforms and throughout our business. Innovation keeps us working hard for our artists and collaboration drives the way we work, as well as the way we approach our company's social responsibility. Join TuneCore as we embark on the next phase of innovation in the music industry. Lead the team that will bridge creators' unmet and evolving needs by building the tools and services that they can't live without and make their lives better. Job Description Reporting to the Vice President, International, this is a great opportunity for a highly driven, self- motivated individual to support the planning and delivery of global strategic initiatives, which result in scaling international growth and expansion for TuneCore. This role is ideal for someone looking to join a fast-paced, rapidly growing company, who can support leading TuneCore into its next phase of growth. This person will act as the right-hand to the VP, International; supporting global strategy and planning but also operationalising the creation, communication, and execution of key initiatives in a scalable, measurable and impactful way. S/he will support all aspects of international market development - from initial research and analysis, through to entrance and expansion into high-opportunity markets - as well as help to develop a deep understanding of the voice of the customer. S/he is data-driven with a proven track record of using an insights-led planning approach. They will be willing to experiment, take risks and move quickly. S/he must have strong analytical, written and verbal communication skills, an entrepreneurial spirit, the ability to both lead and roll up his/her sleeves to get the job done. A passion for music and technology is a must, and strong cross-functional collaboration skills are critical, as are strong relationship-building skills, with an ability to interact with people across all levels and cultures - in addition to working with senior leadership, s/he will also work with our parent company, Believe SA. Tasks + Responsibilities The tasks and responsibilities of this position include, but are not limited to Leading the development and execution of TuneCore's international market expansion strategy Establishing an insights-led approach with the International Team, ensuring that strategy and planning are roadmapped based on business / customer requirements and priorities Developing benchmark criteria to measure the efficiency and effectiveness of market development and localisation initiatives, ensuring suitable metrics are in place to measure performance and progress Collaborating with leadership and management to execute and oversee strategic and business initiatives Partnering with Believe Managing Directors in each market (Believe is TuneCore's parent company) to identify, propose, implement and optimise TuneCore's localisation programs. Ensuring seamless collaboration and communication between Central Marketing and Country Managers, keeping both teams abreast and aligned on global and local campaigns and segmentation strategies. Own analyses and reporting that provide actionable insights into metrics, issues and opportunities Complement your quantitative insights with qualitative data, competitive analysis, customer interviews etc. Build concise presentations that summarise your findings and lead to clear recommendations, share your work cross-functionally Lead specific growth projects, informed by your analyses, from project design, to operational execution, tracking, and scale-up Conduct data analysis, market research, and user research to identify opportunities Partnering with Product, Marketing and Business Development teams to localise websites including language, pricing, payment and market specific product offerings to meet local market needs and increase conversion. Working with Central Communication team on local PR initiatives. Facilitating and ensuring excellent collaboration and communication with cross-functional Central teams including: Communications, Product, Finance, Data Analytics, Customer Care and Business Development. Communicating strategy effectively throughout the company Some international travel (at least 10-25% of the time) is required Qualifications 10+ years experience in a digital focused organization 5+ years international experience Management consulting experience at a top firm, or a similarly analytical role at a fast-growth startup or technology company preferred Savvy leader, capable of leading and influencing cross functional teams without direct report accountability Demonstrated experience gathering data from various sources and driving strategic insight Demonstrated experience gathering data from various sources and driving strategic insight Demonstrated experience executing projects involving various stakeholders Analytical and structured problem solver, willing to get to the details and uncover key insights Strategic and tactical experience designing, building and executing scalable processes from scratch, ideally in an operations-intensive environment Strong leadership skills with experience managing collaborative, results-oriented teams Entrepreneurial mindset, willing to get hands dirty and adapt to a fast-paced work environment Exceptional analytical and quantitative skills with deep knowledge of Excel Excellent interpersonal and communication skills Bachelor's degree required; advanced degree preferred Additional Information This role will be based out of the London, Believe office in Kings Cross or Paris, Believe HQ. TuneCore operates on an in-office and remote hybrid model (3 days in the Office in London/ 2 in Paris) Other Duties: Please note this job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Working at TuneCore Our values: TuneCore is a team of creators, for creators. Our mission is to support our artists and labels at every stage of their careers. Our driving forces are respect, expertise, fairness, transparency and our values include collaboration and innovation. As global citizens, we believe that if we build more diverse, equitable and inclusive teams across our company, we will collectively create and offer more innovative solutions and better serve our artists, labels, partners, and employees. We strive to build a company that reflects the communities we serve and embraces the diversity of the world we live in, where each person's unique perspective is valued, and where everyone has the same opportunities and is supported in their personal and professional growth. From our hiring practices to the culture we create and nurture, we are committed to listening, learning and evolving. We join with our parent company, Believe in supporting the company's Ambassadors program, made up of TuneCore team members stepping outside their roles to bring the company together on issues they care about, both local and global. These TuneCore ambassadors work towards the goals of communicating best practices, proposing and leading concrete initiatives and actions. Key initiatives and programs include: Believe for People, focused on diversity and equality for all people and working towards a more inclusive workplace Believe for Parity, whose goals are true equality between women and men in the workplace and to fight against discrimination Believe for Planet, which operates as an internal think tank on environmental issues. Their mission is to limit the carbon footprint and any environmentally negative impact of the company and its employees With equality in mind, TuneCore and Believe partnered with leading entertainment and media analysis research firm MIDiA Research for a groundbreaking study on the underrepresentation of female creators in the music industry. The study, BE THE CHANGE: Gender Equality in the Music Industry 2023, sheds light on the challenges and experiences of women and uncovers why there is a wide disparity between male and female creators. 2021 was the inaugural year for the report and it is updated annually. Our intent for this study is to inspire meaningful change in the industry. Recognition and Awards A2iM's 2023 Libera Awards, Independent Champion Finalist Music Biz Association, 2023 Bizzy Awards Leading Light Award Finalist FastCompany Most Innovative Music Companies 2023 - Ranked Billboard Women In Music Honoree: Andreea Gleeson . click apply for full job details
Apr 30, 2024
Full time
Director, International Strategy & Operations London, or Paris, United Kingdom Full-time Contract type: Regular Company Description Before TuneCore, artists needed a label to sell their music online. In 2006, we changed the game by partnering with digital stores and streaming platforms to enable any musician to sell their songs worldwide while keeping 100% of their sales revenue. Ranked in FastCompany's Most Innovative Music Companies 2023, today, TuneCore is the leading music distribution service for independent artists worldwide. Headquartered in Brooklyn, NY, TuneCore is owned by Paris based, global digital music company Believe. A member of the 'Next 40' index, Believe is the first IPO of a 'unicorn' on Euronext Paris. We have made it our mission to best serve artists and labels at each stage of their development in the digital world. We are a company who cares deeply about our people and our creator community, advocating for diversity, equity, and inclusion across all of our platforms and throughout our business. Innovation keeps us working hard for our artists and collaboration drives the way we work, as well as the way we approach our company's social responsibility. Join TuneCore as we embark on the next phase of innovation in the music industry. Lead the team that will bridge creators' unmet and evolving needs by building the tools and services that they can't live without and make their lives better. Job Description Reporting to the Vice President, International, this is a great opportunity for a highly driven, self- motivated individual to support the planning and delivery of global strategic initiatives, which result in scaling international growth and expansion for TuneCore. This role is ideal for someone looking to join a fast-paced, rapidly growing company, who can support leading TuneCore into its next phase of growth. This person will act as the right-hand to the VP, International; supporting global strategy and planning but also operationalising the creation, communication, and execution of key initiatives in a scalable, measurable and impactful way. S/he will support all aspects of international market development - from initial research and analysis, through to entrance and expansion into high-opportunity markets - as well as help to develop a deep understanding of the voice of the customer. S/he is data-driven with a proven track record of using an insights-led planning approach. They will be willing to experiment, take risks and move quickly. S/he must have strong analytical, written and verbal communication skills, an entrepreneurial spirit, the ability to both lead and roll up his/her sleeves to get the job done. A passion for music and technology is a must, and strong cross-functional collaboration skills are critical, as are strong relationship-building skills, with an ability to interact with people across all levels and cultures - in addition to working with senior leadership, s/he will also work with our parent company, Believe SA. Tasks + Responsibilities The tasks and responsibilities of this position include, but are not limited to Leading the development and execution of TuneCore's international market expansion strategy Establishing an insights-led approach with the International Team, ensuring that strategy and planning are roadmapped based on business / customer requirements and priorities Developing benchmark criteria to measure the efficiency and effectiveness of market development and localisation initiatives, ensuring suitable metrics are in place to measure performance and progress Collaborating with leadership and management to execute and oversee strategic and business initiatives Partnering with Believe Managing Directors in each market (Believe is TuneCore's parent company) to identify, propose, implement and optimise TuneCore's localisation programs. Ensuring seamless collaboration and communication between Central Marketing and Country Managers, keeping both teams abreast and aligned on global and local campaigns and segmentation strategies. Own analyses and reporting that provide actionable insights into metrics, issues and opportunities Complement your quantitative insights with qualitative data, competitive analysis, customer interviews etc. Build concise presentations that summarise your findings and lead to clear recommendations, share your work cross-functionally Lead specific growth projects, informed by your analyses, from project design, to operational execution, tracking, and scale-up Conduct data analysis, market research, and user research to identify opportunities Partnering with Product, Marketing and Business Development teams to localise websites including language, pricing, payment and market specific product offerings to meet local market needs and increase conversion. Working with Central Communication team on local PR initiatives. Facilitating and ensuring excellent collaboration and communication with cross-functional Central teams including: Communications, Product, Finance, Data Analytics, Customer Care and Business Development. Communicating strategy effectively throughout the company Some international travel (at least 10-25% of the time) is required Qualifications 10+ years experience in a digital focused organization 5+ years international experience Management consulting experience at a top firm, or a similarly analytical role at a fast-growth startup or technology company preferred Savvy leader, capable of leading and influencing cross functional teams without direct report accountability Demonstrated experience gathering data from various sources and driving strategic insight Demonstrated experience gathering data from various sources and driving strategic insight Demonstrated experience executing projects involving various stakeholders Analytical and structured problem solver, willing to get to the details and uncover key insights Strategic and tactical experience designing, building and executing scalable processes from scratch, ideally in an operations-intensive environment Strong leadership skills with experience managing collaborative, results-oriented teams Entrepreneurial mindset, willing to get hands dirty and adapt to a fast-paced work environment Exceptional analytical and quantitative skills with deep knowledge of Excel Excellent interpersonal and communication skills Bachelor's degree required; advanced degree preferred Additional Information This role will be based out of the London, Believe office in Kings Cross or Paris, Believe HQ. TuneCore operates on an in-office and remote hybrid model (3 days in the Office in London/ 2 in Paris) Other Duties: Please note this job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Working at TuneCore Our values: TuneCore is a team of creators, for creators. Our mission is to support our artists and labels at every stage of their careers. Our driving forces are respect, expertise, fairness, transparency and our values include collaboration and innovation. As global citizens, we believe that if we build more diverse, equitable and inclusive teams across our company, we will collectively create and offer more innovative solutions and better serve our artists, labels, partners, and employees. We strive to build a company that reflects the communities we serve and embraces the diversity of the world we live in, where each person's unique perspective is valued, and where everyone has the same opportunities and is supported in their personal and professional growth. From our hiring practices to the culture we create and nurture, we are committed to listening, learning and evolving. We join with our parent company, Believe in supporting the company's Ambassadors program, made up of TuneCore team members stepping outside their roles to bring the company together on issues they care about, both local and global. These TuneCore ambassadors work towards the goals of communicating best practices, proposing and leading concrete initiatives and actions. Key initiatives and programs include: Believe for People, focused on diversity and equality for all people and working towards a more inclusive workplace Believe for Parity, whose goals are true equality between women and men in the workplace and to fight against discrimination Believe for Planet, which operates as an internal think tank on environmental issues. Their mission is to limit the carbon footprint and any environmentally negative impact of the company and its employees With equality in mind, TuneCore and Believe partnered with leading entertainment and media analysis research firm MIDiA Research for a groundbreaking study on the underrepresentation of female creators in the music industry. The study, BE THE CHANGE: Gender Equality in the Music Industry 2023, sheds light on the challenges and experiences of women and uncovers why there is a wide disparity between male and female creators. 2021 was the inaugural year for the report and it is updated annually. Our intent for this study is to inspire meaningful change in the industry. Recognition and Awards A2iM's 2023 Libera Awards, Independent Champion Finalist Music Biz Association, 2023 Bizzy Awards Leading Light Award Finalist FastCompany Most Innovative Music Companies 2023 - Ranked Billboard Women In Music Honoree: Andreea Gleeson . click apply for full job details
At Travelbag, we make travel a piece of cake. Our knowledgeable experts live and breathe holidays, so theyre always on hand with tips and advice, to help our customers discover somewhere new. Whether they want a relaxing week away or a month-long adventure, weve got it covered. Were owned by dnata Travel, part of the Emirates Group. Were looking for an experienced Branch/Sales Manager for our Cheltenham store. Our Cheltenham store has recently moved to a new location, 33-41 The Promenade. Our new shop is bright, inviting and open-plan. In this role you will be responsible for the overall financial and sales performance of your store. This is very much a hands-on role for someone with a lead from the front approach. You will work with the wider Travelbag management team to deliver sales results whilst championing the Travelbag brand. We are looking for someone with previous travel industry experience who is an inspirational leader and engages with their team to achieve results. You should have strong commercial awareness and financial management experience alongside excellent people management skills. Job Accountabilities: Overall responsibility for the day-to-day running of your shop; leading, developing and motivating your team Maximise revenue from a strong sales and customer service focus Deliver the agreed levels of service and quality ensuring targets and goals are achieved Direct and manage your shop within agreed operational and financial budgets. Actively reduce cost base to a minimum operational level to maximise revenue opportunities Work in partnership with the post-sales teams to ensure a high-quality end-to-end service to our customers Pre-empt any caveats and barriers to success by on-going analysis of operations, taking appropriate action to resolve issues Co-ordinate with the wider management team to manage and plan available resource for the provision of call flow Engage with marketing and other sales departments to drive enquiries through increased footfall, local events, improved end-to-end customer experience and championing individual staff knowledge and experience Propose plans for localised revenue generation, including targets, costs and resource management and ongoing performance analysis Contribute to and attend brand events To be considered for this role, we need you to have the following skills and experience: Extensive experience of working at a strategic level in an inbound travel sales environment either call centre or retail. Sound operational management experience A thorough understanding of resource optimisation and delivery An excellent team player, with the ability to contribute and challenge, provide leadership and coaching opportunities within the scope of the performance management process Resilient with the ability to overcome challenges to consistently meet and exceed targets Self-motivated and approaches work with a mature and positive attitude The ability to introduce meaningful and stretching KPIs and maintain focus on achievement The ability to create a dynamic and high-performing team through selection, motivation and development Excellent communication skills - both written and verbal Excellent influencing skills at a senior management level Results-focused and committed to high personal standards and a desire to achieve We have some fantastic benefits, making us a great place to work: Travel discounts we have a dedicated Staff Travel Team to help you plan your next adventure 25 days annual leave, increasing to 28 days after 5 full years of service (+ bank holidays) Additional annual leave purchase scheme so you can pursue your love of travel Company pension scheme Life assurance Low-cost health care for you and your family Employee Assistance programme Belong programme - six Employee Resource Groups (ERGs) that play a crucial role in implementing our DEI strategy Ongoing development we have an in-house People Development Team Industry/social events including supplier events, office socials & parties and pop-up shops Cycle to work scheme Long service awards Volunteer days one days paid leave each year to volunteer with a registered charity dnata4good supporting the local communities we work, live and thrive in Refer a friend scheme Free eye care tests Free Taste Card membership offering discounts on dining out, movies, attractions, takeaways and online shopping Free tea and coffee, break out areas with free Wi-Fi Please click on the link below for a full job description JBRP1_UKTJ
Apr 30, 2024
Full time
At Travelbag, we make travel a piece of cake. Our knowledgeable experts live and breathe holidays, so theyre always on hand with tips and advice, to help our customers discover somewhere new. Whether they want a relaxing week away or a month-long adventure, weve got it covered. Were owned by dnata Travel, part of the Emirates Group. Were looking for an experienced Branch/Sales Manager for our Cheltenham store. Our Cheltenham store has recently moved to a new location, 33-41 The Promenade. Our new shop is bright, inviting and open-plan. In this role you will be responsible for the overall financial and sales performance of your store. This is very much a hands-on role for someone with a lead from the front approach. You will work with the wider Travelbag management team to deliver sales results whilst championing the Travelbag brand. We are looking for someone with previous travel industry experience who is an inspirational leader and engages with their team to achieve results. You should have strong commercial awareness and financial management experience alongside excellent people management skills. Job Accountabilities: Overall responsibility for the day-to-day running of your shop; leading, developing and motivating your team Maximise revenue from a strong sales and customer service focus Deliver the agreed levels of service and quality ensuring targets and goals are achieved Direct and manage your shop within agreed operational and financial budgets. Actively reduce cost base to a minimum operational level to maximise revenue opportunities Work in partnership with the post-sales teams to ensure a high-quality end-to-end service to our customers Pre-empt any caveats and barriers to success by on-going analysis of operations, taking appropriate action to resolve issues Co-ordinate with the wider management team to manage and plan available resource for the provision of call flow Engage with marketing and other sales departments to drive enquiries through increased footfall, local events, improved end-to-end customer experience and championing individual staff knowledge and experience Propose plans for localised revenue generation, including targets, costs and resource management and ongoing performance analysis Contribute to and attend brand events To be considered for this role, we need you to have the following skills and experience: Extensive experience of working at a strategic level in an inbound travel sales environment either call centre or retail. Sound operational management experience A thorough understanding of resource optimisation and delivery An excellent team player, with the ability to contribute and challenge, provide leadership and coaching opportunities within the scope of the performance management process Resilient with the ability to overcome challenges to consistently meet and exceed targets Self-motivated and approaches work with a mature and positive attitude The ability to introduce meaningful and stretching KPIs and maintain focus on achievement The ability to create a dynamic and high-performing team through selection, motivation and development Excellent communication skills - both written and verbal Excellent influencing skills at a senior management level Results-focused and committed to high personal standards and a desire to achieve We have some fantastic benefits, making us a great place to work: Travel discounts we have a dedicated Staff Travel Team to help you plan your next adventure 25 days annual leave, increasing to 28 days after 5 full years of service (+ bank holidays) Additional annual leave purchase scheme so you can pursue your love of travel Company pension scheme Life assurance Low-cost health care for you and your family Employee Assistance programme Belong programme - six Employee Resource Groups (ERGs) that play a crucial role in implementing our DEI strategy Ongoing development we have an in-house People Development Team Industry/social events including supplier events, office socials & parties and pop-up shops Cycle to work scheme Long service awards Volunteer days one days paid leave each year to volunteer with a registered charity dnata4good supporting the local communities we work, live and thrive in Refer a friend scheme Free eye care tests Free Taste Card membership offering discounts on dining out, movies, attractions, takeaways and online shopping Free tea and coffee, break out areas with free Wi-Fi Please click on the link below for a full job description JBRP1_UKTJ
We have a new opportunity for a Site Manager to join our team within Vistry West London, at our site in Saint Cloud Way, Maidenhead London As our Site Manager, you will be responsible for effectively motivating, supporting and managing the site based team to ensure that the required health, safety and environmental performance standards are achieved. We will want you to achieve the programme and quality requirements and promote the importance of customer relationships to the site based team to include directly employed and sub-contracted staff. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality CSCS card at Site Manager level Valid SMSTS certificate Valid First Aid at Work certificate Previous Site Manager experience in the private sale sector, dealing with Sales teams Proven track record of motivating staff and managing a site effectively Up to date knowledge of health and safety obligations and building legislation Capable of monitoring and controlling material stock and plant requirements Full UK Driving License BTEC diploma in Building Construction or NVQ Level 3 or 4 or similar Valid Scaffold Appreciation Certificate Clean driving license IT experience Desirable - Valid LOLER certificate Valid Fire Warden certificate Valid Manual Handling certificate Valid Working at Heights certificate Demonstrable career progression within the construction industry A trade background Asbestos training Temporary works Supervisor Asta experience / working with programme BMS experience More about the Site Manager role Ensure compliance with the Company's health and safety and environmental policies and procedures. Maintain all statutory records on a daily/weekly basis as required. Ensure that all staff, sub-contractors and visitors to the site are appropriately inducted. Prepare and maintain traffic management and site strategy and review as required. Follow Company guidelines in relation to accident and incident reporting procedures. Assess the site prior to the start of the working day responding to any emergencies and addressing any areas of risk. Regularly walk all areas of the site to observe general standards of health and safety and take remedial action as appropriate. Ensure all trades are using the appropriate personal protective equipment and are working in a safe environment and manner. Attend health and safety and other training courses are required by the Company. Ensure that all plant is inspected on a daily/weekly basis. Include health and safety and environment on the agenda for all site team meetings. Review and approve risk assessments and method statements for all operations and ensure that all work is in accordance with How To Build Safely and method statements. Ensure all site staff are trained in, and comply with the Customer Journey and the Company's customer service commitments. Ensure all plots have a customer care pass before obtaining CML prior to legal completion. Carry out service visits in accordance with the Customer Journey. Carry out pre-occupation checks on all properties prior to handover. Deliver home demonstrations to customers in their own home, ensuring that all instructions and warranties in relation to appliances and heating systems are available. Communicate customer satisfaction surveys to all site based staff and ensure points raised are acted on. Arrange and attend effective site based meetings with the Sales Team Leader and that the required information is available to enable the Sales Team Leader to update the customers. Action remedial items raised at home demonstrations. Ensure that all plots to be handed over have adequate and appropriate access, parking, street lighting and signage. Deliver quality inductions to all sub-contractors on site to ensure the required quality standards are met. Action items raised by the Project Manager, Area Build Manager, Sales or Customer Care. Meet with the Sales Team Leader weekly to discuss site presentation and progress and ensure that all actions are completed within agreed timescales. Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities.
Apr 30, 2024
Full time
We have a new opportunity for a Site Manager to join our team within Vistry West London, at our site in Saint Cloud Way, Maidenhead London As our Site Manager, you will be responsible for effectively motivating, supporting and managing the site based team to ensure that the required health, safety and environmental performance standards are achieved. We will want you to achieve the programme and quality requirements and promote the importance of customer relationships to the site based team to include directly employed and sub-contracted staff. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality CSCS card at Site Manager level Valid SMSTS certificate Valid First Aid at Work certificate Previous Site Manager experience in the private sale sector, dealing with Sales teams Proven track record of motivating staff and managing a site effectively Up to date knowledge of health and safety obligations and building legislation Capable of monitoring and controlling material stock and plant requirements Full UK Driving License BTEC diploma in Building Construction or NVQ Level 3 or 4 or similar Valid Scaffold Appreciation Certificate Clean driving license IT experience Desirable - Valid LOLER certificate Valid Fire Warden certificate Valid Manual Handling certificate Valid Working at Heights certificate Demonstrable career progression within the construction industry A trade background Asbestos training Temporary works Supervisor Asta experience / working with programme BMS experience More about the Site Manager role Ensure compliance with the Company's health and safety and environmental policies and procedures. Maintain all statutory records on a daily/weekly basis as required. Ensure that all staff, sub-contractors and visitors to the site are appropriately inducted. Prepare and maintain traffic management and site strategy and review as required. Follow Company guidelines in relation to accident and incident reporting procedures. Assess the site prior to the start of the working day responding to any emergencies and addressing any areas of risk. Regularly walk all areas of the site to observe general standards of health and safety and take remedial action as appropriate. Ensure all trades are using the appropriate personal protective equipment and are working in a safe environment and manner. Attend health and safety and other training courses are required by the Company. Ensure that all plant is inspected on a daily/weekly basis. Include health and safety and environment on the agenda for all site team meetings. Review and approve risk assessments and method statements for all operations and ensure that all work is in accordance with How To Build Safely and method statements. Ensure all site staff are trained in, and comply with the Customer Journey and the Company's customer service commitments. Ensure all plots have a customer care pass before obtaining CML prior to legal completion. Carry out service visits in accordance with the Customer Journey. Carry out pre-occupation checks on all properties prior to handover. Deliver home demonstrations to customers in their own home, ensuring that all instructions and warranties in relation to appliances and heating systems are available. Communicate customer satisfaction surveys to all site based staff and ensure points raised are acted on. Arrange and attend effective site based meetings with the Sales Team Leader and that the required information is available to enable the Sales Team Leader to update the customers. Action remedial items raised at home demonstrations. Ensure that all plots to be handed over have adequate and appropriate access, parking, street lighting and signage. Deliver quality inductions to all sub-contractors on site to ensure the required quality standards are met. Action items raised by the Project Manager, Area Build Manager, Sales or Customer Care. Meet with the Sales Team Leader weekly to discuss site presentation and progress and ensure that all actions are completed within agreed timescales. Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities.
Job Title: Marketing and Brand Manager (Communications Business Partner) Location: Walsall, WS1 1TR Salary: £38,223 - £43,421 per annum Job Type: Permanent, Full time Closing Date: 10th May 2024 Interviews scheduled for week commencing 20 May 2024 Here at Walsall Council we are doing things differently and we have an ambition to transform the marketing approach. £1.5bn has been secured to transform Walsall and we now need a Marketing and Brand Manager to showcase our people, our place and our Council. We will build on our proud industrial heritage and build a borough fit for the future. If you're an ambitious marketer with a passion for shaping the plan, working across the full marketing mix and a desire to do things differently, we'd like to hear from you. We're looking for someone who can bring a wealth of marcomms experience and creativity. About the Role: We're looking for an aspirational marketing or brand manager with experience of using a broad range of marketing and communications techniques to create and evaluate campaigns. This role will focus on marketing implementation and will be part of the wider Communications team within the Council. The successful candidate will report into the Head of Marketing and Brand and will have the ability to inspire and develop our marketing approach. Key Responsibilities: Working with the Head of Marketing to shape the marketing plan, identifying opportunities to promote the Council and the borough Development and delivery of transformational marketing campaigns in line with our Council Plan Develop income generation strategies through the promotion of events and services Working with communications and social media managers to ensure campaigns are integrated to achieve maximum impact Helping to manage the reputation of the Council through focusing on proactive & reactive PR and media relations The robust evaluation of all marketing activity and utilising learnings to shape future activity Lead the implementation of the brand strategy and ensuring the brand identity is used at all touchpoints Support the wider Communications and Marketing team goals and help raise the team's profile within the organisation The Candidate: Experience of using a broad range of marketing and communications techniques to create and evaluate campaigns Benefits: We can offer a range of brilliant benefits including hybrid working and opportunities to develop within a team of marketing and communications specialists. About Us: Here at Walsall, we want to attract the best talent. That's why - as well as a satisfying and rewarding job - we offer a range of attractive benefits. Working arrangements in most jobs are flexible (you may work flexitime, full or part time and job sharing is usually available) and you can expect generous holiday entitlements, a first class pension scheme and plenty of opportunities for training and personal development. We advertise vacancies because we want the best talent available. If that's you, we're waiting for your application . Please click the APPLY button to be redirected to the council's website to complete your application. Candidates with the experience or relevant job titles of; Marketing Lead, Brand Manager, Marketing Campaign Manager, Marketing Supervisor, B2B Marketing, Senior Marketing Coordinator, Digital Marketing, Digital Media, Marketing Strategy Manager, Group Marketing Manager, Marketing Specialist, Communications Manager, Communications Specialist, Communications Manager, Marketing Business Partner, Communications Business Partner may also be considered for this role.
Apr 30, 2024
Full time
Job Title: Marketing and Brand Manager (Communications Business Partner) Location: Walsall, WS1 1TR Salary: £38,223 - £43,421 per annum Job Type: Permanent, Full time Closing Date: 10th May 2024 Interviews scheduled for week commencing 20 May 2024 Here at Walsall Council we are doing things differently and we have an ambition to transform the marketing approach. £1.5bn has been secured to transform Walsall and we now need a Marketing and Brand Manager to showcase our people, our place and our Council. We will build on our proud industrial heritage and build a borough fit for the future. If you're an ambitious marketer with a passion for shaping the plan, working across the full marketing mix and a desire to do things differently, we'd like to hear from you. We're looking for someone who can bring a wealth of marcomms experience and creativity. About the Role: We're looking for an aspirational marketing or brand manager with experience of using a broad range of marketing and communications techniques to create and evaluate campaigns. This role will focus on marketing implementation and will be part of the wider Communications team within the Council. The successful candidate will report into the Head of Marketing and Brand and will have the ability to inspire and develop our marketing approach. Key Responsibilities: Working with the Head of Marketing to shape the marketing plan, identifying opportunities to promote the Council and the borough Development and delivery of transformational marketing campaigns in line with our Council Plan Develop income generation strategies through the promotion of events and services Working with communications and social media managers to ensure campaigns are integrated to achieve maximum impact Helping to manage the reputation of the Council through focusing on proactive & reactive PR and media relations The robust evaluation of all marketing activity and utilising learnings to shape future activity Lead the implementation of the brand strategy and ensuring the brand identity is used at all touchpoints Support the wider Communications and Marketing team goals and help raise the team's profile within the organisation The Candidate: Experience of using a broad range of marketing and communications techniques to create and evaluate campaigns Benefits: We can offer a range of brilliant benefits including hybrid working and opportunities to develop within a team of marketing and communications specialists. About Us: Here at Walsall, we want to attract the best talent. That's why - as well as a satisfying and rewarding job - we offer a range of attractive benefits. Working arrangements in most jobs are flexible (you may work flexitime, full or part time and job sharing is usually available) and you can expect generous holiday entitlements, a first class pension scheme and plenty of opportunities for training and personal development. We advertise vacancies because we want the best talent available. If that's you, we're waiting for your application . Please click the APPLY button to be redirected to the council's website to complete your application. Candidates with the experience or relevant job titles of; Marketing Lead, Brand Manager, Marketing Campaign Manager, Marketing Supervisor, B2B Marketing, Senior Marketing Coordinator, Digital Marketing, Digital Media, Marketing Strategy Manager, Group Marketing Manager, Marketing Specialist, Communications Manager, Communications Specialist, Communications Manager, Marketing Business Partner, Communications Business Partner may also be considered for this role.
Why The Works? We don't just sell products. We inspire reading, learning, creativity and play. You sell the paint that turns someone into an artist. You provide the book that unleashes an inner author. You supply the games that help bring families together. You give someone the puzzle book that reconnects them with a late family member's memory.You never know who someone will become. So, with your passion and our products, you will help ignite the spark within people, allowing them to unleash their creativity, find new passions, hobbies, or rekindle fond memories.The unseen possibilities are limitless, and it all starts with you. Become a Retail Store Manager As a Retail Store Manager you'll be the captain of the shop floor, leading your team with energy and enthusiasm. Commercial success will be your mission, but you'll do it with a twist of creativity and a sprinkle of magic. You'll create unforgettable moments for our customers, leaving them with smiles on their faces and inspired to craft memories they'll cherish with our products! Through recruiting and nurturing your very own diverse team of Avengers, you'll support your team by helping them to grow and achieve their potential. But don't forget to have fun along the way - it's in our DNA after all! We believe that a high performing team is a happy and engaged team. You'll spend a lot of time on the shop floor, working alongside your team, driving commerciality and setting the pace. You'll showcase an inspirational customer experience by creating 'moments that matter' with our customers. Your Mission Delight and inspire every customer by leading a team that offers an exceptional retail experience. With brilliant product knowledge and a touch of magic, you'll wow our customers with additional products and services. Create a store experience that's fun, friendly, accessible, and inclusive. You'll recruit team members who are full of potential, embodying our values and behaviours, to build a dream-team of retail superheroes. Collaboration is key! Join forces with fellow Retail Store Managers, Area and Regional teams, to share best practices and encourage continuous growth across the teams - we win together. Drive retail commerciality like a boss! Striving for fantastic sales and high performance across all KPI's. It's not all about numbers. Your store will shine with excellent standards and impeccable merchandising. From cleanliness to pricing, you'll make sure everything is picture-perfect. As a Retail Store Manager, you'll be on the front lines, shoulder-to-shoulder with your team, creating an environment that's always ready to welcome customers with open arms. A master of promotional change: You'll be the magician behind transforming our space to align with the Matrix (no, not the movie!), and the hottest seasonal trends. You'll be a merchandising master, effortlessly placing products in both planogrammed and non-planogrammed spaces. You'll soon be looking at a high SKU count like your best game of Tetris! Skills / Behaviours That Will Set You Apart Genuine and Authentic : Your positivity, creativity, and passion for our brand and products shine through. Talking to people is your superpower, and customers can't resist your helpful recommendations! Resilient Champion : You can handle the fast-paced retail environment like a boss, juggling busy days, heavy deliveries, and customers with ease. You're the ultimate multitasking hero! Stock Management Guru : You tackle the challenge of sorting, pricing, and merchandising deliveries like a pro! Embrace the boxes; they've got nothing on you! Being a Great Leader As a great leader with wonderful people skills, you'll create an environment that's more inclusive than just co-workers - it's a team. Inspire and motivate your team in line with our employer brand, values, behaviours and purpose. Lead your team to reach their potential and steer your store to break records and get in the spotlight. Work collaboratively with support departments and peers. If something's not quite right, speak up so we can work together to get it right or make it better! - Nobody is too proud for constructive feedback so we all win together! But let's not forget about the most important part your team's well-being and aspirations. You'll be their biggest supporter, cheering them on. You'll have amazing everyday conversations with your team, discussing everything from performance to career aspirations and helping them get there Our PERKS really are 'The Works' 25% Colleague Discount! - Plus, exclusive Double Discount days! MyWorks - Access exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech and more! Holiday - 33 days, including bank holidays Wagestream - Claim early access to 50% of your wages as you earn them - for when 'life' happens! ? Can-Do Academy - Grow your skills and career with instant access to further training and development in areas that interest you. ? Share Scheme - Unleash your inner Monopoly mogul and own a piece of The Works! 24/7 support for you and your family - Through our partnership with the Retail Trust who provide an Employee Assistance Programme and so much more! Healthcare Cash Plan - To support your everyday healthcare costs. And loads more! - Long service awards, pension, life assurance, Cycle to Work scheme and optional charity giving. Our Purpose To inspire reading, learning, creativity and play - making lives more fulfilled. Our Values We are Crafty ? We are Caring We are Can-do We Listen. We Care Each year, we run an anonymous colleague engagement survey. This is so important for us to hear your feedback and suggestions. We want to know what's going great, and what needs a couple of tweaks to help make The Works the best place you've ever worked! You'll have opportunity to help give us that direction. Promoting Diversity, Inclusion, and Applying Reasonable Adjustments. At The Works, we are proud to have an inclusive culture where everyone truly feels able to be themselves. Our roles are open to all, including under-represented groups such as ethnic minorities, people with disab
Apr 30, 2024
Full time
Why The Works? We don't just sell products. We inspire reading, learning, creativity and play. You sell the paint that turns someone into an artist. You provide the book that unleashes an inner author. You supply the games that help bring families together. You give someone the puzzle book that reconnects them with a late family member's memory.You never know who someone will become. So, with your passion and our products, you will help ignite the spark within people, allowing them to unleash their creativity, find new passions, hobbies, or rekindle fond memories.The unseen possibilities are limitless, and it all starts with you. Become a Retail Store Manager As a Retail Store Manager you'll be the captain of the shop floor, leading your team with energy and enthusiasm. Commercial success will be your mission, but you'll do it with a twist of creativity and a sprinkle of magic. You'll create unforgettable moments for our customers, leaving them with smiles on their faces and inspired to craft memories they'll cherish with our products! Through recruiting and nurturing your very own diverse team of Avengers, you'll support your team by helping them to grow and achieve their potential. But don't forget to have fun along the way - it's in our DNA after all! We believe that a high performing team is a happy and engaged team. You'll spend a lot of time on the shop floor, working alongside your team, driving commerciality and setting the pace. You'll showcase an inspirational customer experience by creating 'moments that matter' with our customers. Your Mission Delight and inspire every customer by leading a team that offers an exceptional retail experience. With brilliant product knowledge and a touch of magic, you'll wow our customers with additional products and services. Create a store experience that's fun, friendly, accessible, and inclusive. You'll recruit team members who are full of potential, embodying our values and behaviours, to build a dream-team of retail superheroes. Collaboration is key! Join forces with fellow Retail Store Managers, Area and Regional teams, to share best practices and encourage continuous growth across the teams - we win together. Drive retail commerciality like a boss! Striving for fantastic sales and high performance across all KPI's. It's not all about numbers. Your store will shine with excellent standards and impeccable merchandising. From cleanliness to pricing, you'll make sure everything is picture-perfect. As a Retail Store Manager, you'll be on the front lines, shoulder-to-shoulder with your team, creating an environment that's always ready to welcome customers with open arms. A master of promotional change: You'll be the magician behind transforming our space to align with the Matrix (no, not the movie!), and the hottest seasonal trends. You'll be a merchandising master, effortlessly placing products in both planogrammed and non-planogrammed spaces. You'll soon be looking at a high SKU count like your best game of Tetris! Skills / Behaviours That Will Set You Apart Genuine and Authentic : Your positivity, creativity, and passion for our brand and products shine through. Talking to people is your superpower, and customers can't resist your helpful recommendations! Resilient Champion : You can handle the fast-paced retail environment like a boss, juggling busy days, heavy deliveries, and customers with ease. You're the ultimate multitasking hero! Stock Management Guru : You tackle the challenge of sorting, pricing, and merchandising deliveries like a pro! Embrace the boxes; they've got nothing on you! Being a Great Leader As a great leader with wonderful people skills, you'll create an environment that's more inclusive than just co-workers - it's a team. Inspire and motivate your team in line with our employer brand, values, behaviours and purpose. Lead your team to reach their potential and steer your store to break records and get in the spotlight. Work collaboratively with support departments and peers. If something's not quite right, speak up so we can work together to get it right or make it better! - Nobody is too proud for constructive feedback so we all win together! But let's not forget about the most important part your team's well-being and aspirations. You'll be their biggest supporter, cheering them on. You'll have amazing everyday conversations with your team, discussing everything from performance to career aspirations and helping them get there Our PERKS really are 'The Works' 25% Colleague Discount! - Plus, exclusive Double Discount days! MyWorks - Access exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech and more! Holiday - 33 days, including bank holidays Wagestream - Claim early access to 50% of your wages as you earn them - for when 'life' happens! ? Can-Do Academy - Grow your skills and career with instant access to further training and development in areas that interest you. ? Share Scheme - Unleash your inner Monopoly mogul and own a piece of The Works! 24/7 support for you and your family - Through our partnership with the Retail Trust who provide an Employee Assistance Programme and so much more! Healthcare Cash Plan - To support your everyday healthcare costs. And loads more! - Long service awards, pension, life assurance, Cycle to Work scheme and optional charity giving. Our Purpose To inspire reading, learning, creativity and play - making lives more fulfilled. Our Values We are Crafty ? We are Caring We are Can-do We Listen. We Care Each year, we run an anonymous colleague engagement survey. This is so important for us to hear your feedback and suggestions. We want to know what's going great, and what needs a couple of tweaks to help make The Works the best place you've ever worked! You'll have opportunity to help give us that direction. Promoting Diversity, Inclusion, and Applying Reasonable Adjustments. At The Works, we are proud to have an inclusive culture where everyone truly feels able to be themselves. Our roles are open to all, including under-represented groups such as ethnic minorities, people with disab
Location: London Salary: Up to 63kThis role will focus on delivering the Project Management of BMS and Energy Projects across core estate. It will therefore be essential that you have a good understanding of BMS systems and the skills to deploy and manage BMS upgrades / new installation works.What will you do day to day?Provide project management and solution support for the BMS projects team. This includes being responsible for the delivery of multidisciplinary solutions including new BMS Installations, BMS Upgrades, Metering Solutions and Carbon Reduction projects.Effectively manage onsite and offsite project activities including creating and maintaining CPPs, RAMS, Technical Subs and Project resource requirements.Delivering contractual standards at all times that ensure the contractual risk is minimised and avoided.Own the P&L responsibility for all aspects of profitable delivery of the projects including time and material analysis.Ensure all contracted resources deliver to exceptional levels meeting all Health & Safety and compliance requirements.Provide sales and account management support to the Business Development teams through technical and commercial evaluations and proposed solutions.Take an active role in the development of colleagues and peers through coaching, training and sharing best practice throughout the team.Review the "As Sold" solution against the site needs and requirements to ensure the correct is delivered to meet the client's expectations.Have ownership of the project design from point of handover from the sales team to completion of commissioningEnsure a robust and effective relationship exists with other members of the delivery team, which will provide the necessary support to ensure a seamless and professional project delivery.Accountable for the successful delivery of managed projects.Be flexible and adaptable to allow the utilisation of common project management skills across a wide spectrum of projects delivered though Mitie Energy and located throughout the UK.Establish partnership relationships with our clients and sub-contractors to minimise the risk of conflict and unnecessary commercial cost.Deliver works within the allocated time and take an active role in suggesting how to improve project marginsContribute to the compilation of documentation / Des Ops / Manuals to support the design.Carryout surveys, proposals, and quoting of new project works as required.Seek opportunities to gain greater experience of Tridium, Trend and Distech through the completing of available training courses.Who will you work with?The National BMS Operation consists of a team of over 55 engineers, managers and support colleagues. You will be an integral part of this team and will work alongside and under the direction and guidance of the Head of Energy Projects.Experience & SkillsIdeally a minimum of 4 years' experience in working within a BMS and controls environment.Project Management experience in delivering projects within the Energy business.Strong BMS and Energy related knowledge specifically in Tridium and TrendHave a good understanding of interfacing with main contractors and delivering CDM projectsIdeally qualified to Prince2 standards and / or formal Project Management training.Have strong electrical and mechanical knowledge of HVAC plantHave a passion for ensuring Health and Safety standards are a priority in every site activity carried out.Commercially able to make good business judgement.Competent to maintain the company and client H&S standards.Customer focused on providing solutions beneficial to customersWilling to learn and have a desire to be the best at what you do.Hard working and committed to achieving the highest standards.An excellent communicator and respected individualEnthusiastic with a passion for team and operational success
Apr 30, 2024
Full time
Location: London Salary: Up to 63kThis role will focus on delivering the Project Management of BMS and Energy Projects across core estate. It will therefore be essential that you have a good understanding of BMS systems and the skills to deploy and manage BMS upgrades / new installation works.What will you do day to day?Provide project management and solution support for the BMS projects team. This includes being responsible for the delivery of multidisciplinary solutions including new BMS Installations, BMS Upgrades, Metering Solutions and Carbon Reduction projects.Effectively manage onsite and offsite project activities including creating and maintaining CPPs, RAMS, Technical Subs and Project resource requirements.Delivering contractual standards at all times that ensure the contractual risk is minimised and avoided.Own the P&L responsibility for all aspects of profitable delivery of the projects including time and material analysis.Ensure all contracted resources deliver to exceptional levels meeting all Health & Safety and compliance requirements.Provide sales and account management support to the Business Development teams through technical and commercial evaluations and proposed solutions.Take an active role in the development of colleagues and peers through coaching, training and sharing best practice throughout the team.Review the "As Sold" solution against the site needs and requirements to ensure the correct is delivered to meet the client's expectations.Have ownership of the project design from point of handover from the sales team to completion of commissioningEnsure a robust and effective relationship exists with other members of the delivery team, which will provide the necessary support to ensure a seamless and professional project delivery.Accountable for the successful delivery of managed projects.Be flexible and adaptable to allow the utilisation of common project management skills across a wide spectrum of projects delivered though Mitie Energy and located throughout the UK.Establish partnership relationships with our clients and sub-contractors to minimise the risk of conflict and unnecessary commercial cost.Deliver works within the allocated time and take an active role in suggesting how to improve project marginsContribute to the compilation of documentation / Des Ops / Manuals to support the design.Carryout surveys, proposals, and quoting of new project works as required.Seek opportunities to gain greater experience of Tridium, Trend and Distech through the completing of available training courses.Who will you work with?The National BMS Operation consists of a team of over 55 engineers, managers and support colleagues. You will be an integral part of this team and will work alongside and under the direction and guidance of the Head of Energy Projects.Experience & SkillsIdeally a minimum of 4 years' experience in working within a BMS and controls environment.Project Management experience in delivering projects within the Energy business.Strong BMS and Energy related knowledge specifically in Tridium and TrendHave a good understanding of interfacing with main contractors and delivering CDM projectsIdeally qualified to Prince2 standards and / or formal Project Management training.Have strong electrical and mechanical knowledge of HVAC plantHave a passion for ensuring Health and Safety standards are a priority in every site activity carried out.Commercially able to make good business judgement.Competent to maintain the company and client H&S standards.Customer focused on providing solutions beneficial to customersWilling to learn and have a desire to be the best at what you do.Hard working and committed to achieving the highest standards.An excellent communicator and respected individualEnthusiastic with a passion for team and operational success
If you're an experienced team leader seeking a role that not only provides ongoing training and development leading to an NVQ qualification but also opens doors for career advancement, we'd love to hear from you! Weldricks Pharmacy has an exciting opportunity for customer-focused individuals to join our growing team as a Pharmacy Branch Supervisor at our Kirk Sandall branch. Role Overview This is a permanent position consisting of a 40-hour work week. Working days are Monday to Friday between 9.00am and 6.00pm, with one hour for lunch each day, and will include 1 in 4 Saturdays 9.00am to 1.00pm. When working a Saturday agreed time off will be given during the week. The hourly rate is 12.00, depending on age. Main Responsibilities Reporting to the Pharmacy Manager, our new Branch Supervisor be responsible for: The effective supervision of branch colleagues. Liaising with the Pharmacist/Pharmacy Manager. Ensuring the content of the Branch Procedures Manual, DPBM, and SOPs are strictly adhered to at all times. Ensuring branch colleagues are trained to company standards. Monitoring retail activity and acting on every opportunity to increase sales and maintain costs without delay. Why Choose a Career with Weldricks? Full training provided. NVQ level 2 - Pharmacy Services qualification course. Discounts on company products A supportive environment that encourages personal development We are passionate about our people and believe in career development. Many of our Pharmacy Branch Supervisors progress to be managers! Essential Skills Right to Work in the UK A proven track record in a supervisory role Excellent communication skills The ability to deliver exceptional customer service Be able to showcase a kind and compassionate attitude to patient care Drive to learn new skills Understanding of confidentiality Able to demonstrate self-motivation & initiative This role would suit candidates with experience as a Team Leader, Branch Supervisor, Assistant Manager, or similar role. If this sounds like the role for you, click apply today!
Apr 30, 2024
Full time
If you're an experienced team leader seeking a role that not only provides ongoing training and development leading to an NVQ qualification but also opens doors for career advancement, we'd love to hear from you! Weldricks Pharmacy has an exciting opportunity for customer-focused individuals to join our growing team as a Pharmacy Branch Supervisor at our Kirk Sandall branch. Role Overview This is a permanent position consisting of a 40-hour work week. Working days are Monday to Friday between 9.00am and 6.00pm, with one hour for lunch each day, and will include 1 in 4 Saturdays 9.00am to 1.00pm. When working a Saturday agreed time off will be given during the week. The hourly rate is 12.00, depending on age. Main Responsibilities Reporting to the Pharmacy Manager, our new Branch Supervisor be responsible for: The effective supervision of branch colleagues. Liaising with the Pharmacist/Pharmacy Manager. Ensuring the content of the Branch Procedures Manual, DPBM, and SOPs are strictly adhered to at all times. Ensuring branch colleagues are trained to company standards. Monitoring retail activity and acting on every opportunity to increase sales and maintain costs without delay. Why Choose a Career with Weldricks? Full training provided. NVQ level 2 - Pharmacy Services qualification course. Discounts on company products A supportive environment that encourages personal development We are passionate about our people and believe in career development. Many of our Pharmacy Branch Supervisors progress to be managers! Essential Skills Right to Work in the UK A proven track record in a supervisory role Excellent communication skills The ability to deliver exceptional customer service Be able to showcase a kind and compassionate attitude to patient care Drive to learn new skills Understanding of confidentiality Able to demonstrate self-motivation & initiative This role would suit candidates with experience as a Team Leader, Branch Supervisor, Assistant Manager, or similar role. If this sounds like the role for you, click apply today!
Marketing Manager Join a thriving and reputable business as a Marketing Manager based in Harrogate. We're seeking a dynamic individual to spearhead our client s marketing and communications efforts to drive growth and enhance customer retention. This is a full-time office-based position, Monday to Friday 9am - 5pm. Salary is £40,000 along with excellent benefits including bonus/profit share, company pension, 25 days + stats annual leave and on-site parking. Responsibilities: Develop and implement strategic marketing and communications plans. Efficiently manage the marketing budget to maximise ROI. Lead and inspire internal marketing team and external partners. Spearhead proactive PR campaigns to enhance our client s market profile. Craft clear content briefs for effective content creation. Develop and implement effective email marketing Drive the company's presence on various social media platforms and develop a long-term content strategy. Identify cost-effective digital and print advertising opportunities to reach target audiences. Oversee in-house digital advertising initiatives, including Google Ads and paid social media campaigns. Develop a robust SEO strategy to boost search engine visibility and traffic. Requirements: Strong previous Marketing Manager experience Marketing qualification (ideally) Excellent leadership and team management skills Demonstrated ability to develop and implement successful marketing and communications strategies. Experience in copywriting. Strong communicator with a keen eye for detail If you're a forward-thinking marketing professional with a passion for driving growth and making a real impact, we want to hear from you. Take the next step in your career and apply for the Marketing Manager position today! Apply via the link provided or contact Louise at Unity Resourcing for more information.
Apr 30, 2024
Full time
Marketing Manager Join a thriving and reputable business as a Marketing Manager based in Harrogate. We're seeking a dynamic individual to spearhead our client s marketing and communications efforts to drive growth and enhance customer retention. This is a full-time office-based position, Monday to Friday 9am - 5pm. Salary is £40,000 along with excellent benefits including bonus/profit share, company pension, 25 days + stats annual leave and on-site parking. Responsibilities: Develop and implement strategic marketing and communications plans. Efficiently manage the marketing budget to maximise ROI. Lead and inspire internal marketing team and external partners. Spearhead proactive PR campaigns to enhance our client s market profile. Craft clear content briefs for effective content creation. Develop and implement effective email marketing Drive the company's presence on various social media platforms and develop a long-term content strategy. Identify cost-effective digital and print advertising opportunities to reach target audiences. Oversee in-house digital advertising initiatives, including Google Ads and paid social media campaigns. Develop a robust SEO strategy to boost search engine visibility and traffic. Requirements: Strong previous Marketing Manager experience Marketing qualification (ideally) Excellent leadership and team management skills Demonstrated ability to develop and implement successful marketing and communications strategies. Experience in copywriting. Strong communicator with a keen eye for detail If you're a forward-thinking marketing professional with a passion for driving growth and making a real impact, we want to hear from you. Take the next step in your career and apply for the Marketing Manager position today! Apply via the link provided or contact Louise at Unity Resourcing for more information.
Company Description SGS provide the worlds most comprehensive range of integrated inspection, testing, certification, and advisory services, powered by the latest technology and digital tools. Our global network of experts supports our customers by helping them to meet increasingly complex regulations and standards. At SGS, we believe in rewarding our employees for their hard work and commitment. As part of our team, you would be eligible for: Competitive pension scheme + Life Assurance Generous Annual Leave allowance (increasing with service) plus bank holidays. An additional day off for your birthday Discounted Gym Membership Retailer Discounts Access to electric vehicle leasing scheme (subject to eligibility criteria) Enhanced maternity/paternity and adoption pay. Length of Service Awards Christmas Vouchers Health & Wellbeing initiatives Job Description We are currently seeking an experienced and dynamic Business Development Manager to join our team. The successful candidate will be responsible for identifying and pursuing new business opportunities, building and maintaining customer relationships, and driving the growth of the company. Responsibilities: Develop and nurture relationships with customers. Act as the main point of contact between these customers and SGS. Carry out quarterly, half yearly, annual reviews with each customer. Understand and document each customers business needs and goals. Document, and implement an account development plan for each customer. To include account retention, and growth strategies, unique and tailored to each customer. Identify opportunities to upsell or cross-sell services. Aligning SGS offers with customers objectives. To ensure SGS is considered by customers to be a critical supplier and partner. Qualifications Essential Sales qualification, or time served to demonstrate experience Full clean driving licence for use in the UK Significant experience in a highly technical B2B environment. Experience working in an environment aligned to the technical aspects of this role. Experience working successfully within a performance measured CRM based sales environment. In depth understanding of the market or a similar transferrable market sector. Strong sales focus with a drive to succeed identifying and securing new business. Able to report objectively and regularly on opportunities and individual performance via CRM. Knowledge of IT systems, particularly MS Office applications and CRM Systems. Desirable Understanding of market drivers in the Testing, Inspection and Certification (TIC) sector. Experience with budgeting and sales forecasting Educated to degree level (or equivalent) in a relevant scientific, technical, engineering discipline Project Management qualification such as Prince2, Six Sigma, CAPM, PMP Customer Service qualification such as NVQ, Practitioner, Institute of Customer Service Additional Information SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, colour, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law. APPLY NOW for full consideration, you can be sure that your application will be treated confidentially and impartially, and you will always receive an update within 10 business days. JBRP1_UKTJ
Apr 30, 2024
Full time
Company Description SGS provide the worlds most comprehensive range of integrated inspection, testing, certification, and advisory services, powered by the latest technology and digital tools. Our global network of experts supports our customers by helping them to meet increasingly complex regulations and standards. At SGS, we believe in rewarding our employees for their hard work and commitment. As part of our team, you would be eligible for: Competitive pension scheme + Life Assurance Generous Annual Leave allowance (increasing with service) plus bank holidays. An additional day off for your birthday Discounted Gym Membership Retailer Discounts Access to electric vehicle leasing scheme (subject to eligibility criteria) Enhanced maternity/paternity and adoption pay. Length of Service Awards Christmas Vouchers Health & Wellbeing initiatives Job Description We are currently seeking an experienced and dynamic Business Development Manager to join our team. The successful candidate will be responsible for identifying and pursuing new business opportunities, building and maintaining customer relationships, and driving the growth of the company. Responsibilities: Develop and nurture relationships with customers. Act as the main point of contact between these customers and SGS. Carry out quarterly, half yearly, annual reviews with each customer. Understand and document each customers business needs and goals. Document, and implement an account development plan for each customer. To include account retention, and growth strategies, unique and tailored to each customer. Identify opportunities to upsell or cross-sell services. Aligning SGS offers with customers objectives. To ensure SGS is considered by customers to be a critical supplier and partner. Qualifications Essential Sales qualification, or time served to demonstrate experience Full clean driving licence for use in the UK Significant experience in a highly technical B2B environment. Experience working in an environment aligned to the technical aspects of this role. Experience working successfully within a performance measured CRM based sales environment. In depth understanding of the market or a similar transferrable market sector. Strong sales focus with a drive to succeed identifying and securing new business. Able to report objectively and regularly on opportunities and individual performance via CRM. Knowledge of IT systems, particularly MS Office applications and CRM Systems. Desirable Understanding of market drivers in the Testing, Inspection and Certification (TIC) sector. Experience with budgeting and sales forecasting Educated to degree level (or equivalent) in a relevant scientific, technical, engineering discipline Project Management qualification such as Prince2, Six Sigma, CAPM, PMP Customer Service qualification such as NVQ, Practitioner, Institute of Customer Service Additional Information SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, colour, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law. APPLY NOW for full consideration, you can be sure that your application will be treated confidentially and impartially, and you will always receive an update within 10 business days. JBRP1_UKTJ