Job Introduction We are looking for someone to take on the role of Data and Performance Officer working within our City & Hackney Substance Use Service, providing data and performance support to the team. Based in Hackney, you will play a key role in a service that brings together substance use treatment, sexual health, housing, outreach, GP and mental health services to respond to the needs of the community in challenging circumstances. This is a hybrid role - working a minimum of 3 days per week on site. Video interviews via Teams will be held on Thursday 9 th May 2024. Role Responsibility You will be working in close partnership with service staff, managers and other key stakeholders. Reporting to the Regional Performance Lead your responsibilities will include: Reporting local activity data across services including our Rough Sleepers Projects Monitoring local data quality and compliance Recognise and understand local processes and provide effective system support to staff Monitoring, analysis and reporting, including data submissions Ensure timely responses to scheduled and ad hoc data information requests Some administrative tasks which may include data entry The Ideal Candidate If you are an experienced data professional, administrator with great Excel skills or a recent IT education leaver looking for a position that suits your skillset, we want to hear from you. You will be data driven with an eye for detail. You will also have excellent communication skills and will be capable of building good working relationships with colleagues, service providers and other stakeholders. Skills you will need: At least intermediate Microsoft Excel skills (adept using formulas/functions including VLOOKUPs/PIVOTs/CONCATENATE/SUM use of filters etc.) Monitoring, analysis and reporting, including data submissions Analytical and problem-solving skills Excellent IT skills including Word, Outlook, Excel, PowerPoint Calendars, and digital media Maths & English GCSE Grade C or above or equivalent qualification Organised with excellent planning and time management skills Good communication skills (written and verbal) Ability to work as part of a multi-disciplinary team Demonstrable experience of working in an office environment A successful track record of delivering data/systems training to groups & individuals is advantageous Experience in a similar health and social care environment or a desire to work within a service that supports the needs of the community About us Turning Point is a large Social Enterprise supporting around 100,000 marginalised and disadvantaged people across the country each year. As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer. Our integrated substance misuse services and sexual health services provide free and confidential support for adults and young people around their sexual health and use of alcohol and other drugs. What Benefits Will I Receive? We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career - we want to support you in every way we can with our total reward package that includes: Comprehensive learning and development opportunities so we can invest in your future - we're proud to have a silver accreditation from Investors in People. Choose from our range of courses to gain recognised qualifications 29 days' paid holiday a year, increasing to 30 days. Plus the option to buy additional holidays and spread the cost An exclusive discounts hub for TP colleagues, to help make your money go further - including high street shopping, pubs and restaurants, mobile phones, gym memberships, and much more. You'll also have access to the Blue Light Card, for even more discounts and savings! Flexible working solutions to support your work-life balance Life Assurance of up to 3x annual salary and a competitive Pension Scheme to support your savings and security Access to our Rightsteps Therapy service - free, confidential telephone based counselling sessions, access to an online wellbeing platform, and a Financial Education hub to support your total wellbeing A 24/7 Employee Assistance Programme including a Digital GP, legal advice and more - all free to you and your immediate family Recognition awards to recognise colleagues' inspirational work and dedication, as well as Long Service bonuses to celebrate your commitment to us Flexible benefit options including a Cycle to Work scheme and interest-free Season Ticket Loans A £300 bonus if you successfully refer a friend as a new colleague through our Refer a Friend scheme, as a thanks from us! We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. Turning Point Attached documents Performance Support Worker JD.docx Performance Support Worker PS.docx Apply
Apr 30, 2024
Full time
Job Introduction We are looking for someone to take on the role of Data and Performance Officer working within our City & Hackney Substance Use Service, providing data and performance support to the team. Based in Hackney, you will play a key role in a service that brings together substance use treatment, sexual health, housing, outreach, GP and mental health services to respond to the needs of the community in challenging circumstances. This is a hybrid role - working a minimum of 3 days per week on site. Video interviews via Teams will be held on Thursday 9 th May 2024. Role Responsibility You will be working in close partnership with service staff, managers and other key stakeholders. Reporting to the Regional Performance Lead your responsibilities will include: Reporting local activity data across services including our Rough Sleepers Projects Monitoring local data quality and compliance Recognise and understand local processes and provide effective system support to staff Monitoring, analysis and reporting, including data submissions Ensure timely responses to scheduled and ad hoc data information requests Some administrative tasks which may include data entry The Ideal Candidate If you are an experienced data professional, administrator with great Excel skills or a recent IT education leaver looking for a position that suits your skillset, we want to hear from you. You will be data driven with an eye for detail. You will also have excellent communication skills and will be capable of building good working relationships with colleagues, service providers and other stakeholders. Skills you will need: At least intermediate Microsoft Excel skills (adept using formulas/functions including VLOOKUPs/PIVOTs/CONCATENATE/SUM use of filters etc.) Monitoring, analysis and reporting, including data submissions Analytical and problem-solving skills Excellent IT skills including Word, Outlook, Excel, PowerPoint Calendars, and digital media Maths & English GCSE Grade C or above or equivalent qualification Organised with excellent planning and time management skills Good communication skills (written and verbal) Ability to work as part of a multi-disciplinary team Demonstrable experience of working in an office environment A successful track record of delivering data/systems training to groups & individuals is advantageous Experience in a similar health and social care environment or a desire to work within a service that supports the needs of the community About us Turning Point is a large Social Enterprise supporting around 100,000 marginalised and disadvantaged people across the country each year. As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer. Our integrated substance misuse services and sexual health services provide free and confidential support for adults and young people around their sexual health and use of alcohol and other drugs. What Benefits Will I Receive? We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career - we want to support you in every way we can with our total reward package that includes: Comprehensive learning and development opportunities so we can invest in your future - we're proud to have a silver accreditation from Investors in People. Choose from our range of courses to gain recognised qualifications 29 days' paid holiday a year, increasing to 30 days. Plus the option to buy additional holidays and spread the cost An exclusive discounts hub for TP colleagues, to help make your money go further - including high street shopping, pubs and restaurants, mobile phones, gym memberships, and much more. You'll also have access to the Blue Light Card, for even more discounts and savings! Flexible working solutions to support your work-life balance Life Assurance of up to 3x annual salary and a competitive Pension Scheme to support your savings and security Access to our Rightsteps Therapy service - free, confidential telephone based counselling sessions, access to an online wellbeing platform, and a Financial Education hub to support your total wellbeing A 24/7 Employee Assistance Programme including a Digital GP, legal advice and more - all free to you and your immediate family Recognition awards to recognise colleagues' inspirational work and dedication, as well as Long Service bonuses to celebrate your commitment to us Flexible benefit options including a Cycle to Work scheme and interest-free Season Ticket Loans A £300 bonus if you successfully refer a friend as a new colleague through our Refer a Friend scheme, as a thanks from us! We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. Turning Point Attached documents Performance Support Worker JD.docx Performance Support Worker PS.docx Apply
Senior Credit Controller - Real Estate. OUR CLIENT is an established and successful real estate owner and investor who own a multi-billion portfolio of assets. The company specialise in the commercial real estate sector, owning amongst others an impressive array of London assets. They are currently looking to recruit an experience Senior Credit Controller - Property to maintain an organised and professional credit control function for their Property Management department and ensure collections targets are met, additionally, providing regular support to the cashier function. THE ROLE: The Senior Credit Controller will be reporting to Head of Property Accounts and will be responsible for: Credit Control: Arranging all necessary action to collect the monies due on the quarter day and achieving the department's collection targets. Preparing quarterly rent and service charge collection statistics. Reporting on all historic arrears on a monthly basis. Reporting on all arrears (rent, service charge and insurance) at any meetings requested. Where required, initiating proceedings to ensure outstanding debts are bought to a satisfactory conclusion. Presenting and discussing the latest arrears position at the Asset Management/Finance meetings. Liaising with central finance to ensure all void service charges are paid and arrears positions are reconciled. Liaising with Property Accounts Manager to prepare debt claim form to administrators / liquidators. Cleardown tenant ledgers for lease terminations, transferred and sold properties. Work closely with Asset Managers, Property Managers and Property Accountants, and ensure they are kept abreast of any cash flow issues due to debtor arrears and establish who is dealing with the matter. Maintaining all tenant deposit funds held. Ensuring accurate postings and allocations of bank interest on security deposits. Completing quarterly bank reconciliations for all rent deposits held. Preparing all paperwork for approved TA forms including account closures as well as debt write off forms. Ensure all paperwork is signed in line with the bank mandates and process through the bank/returned to the property surveyors. Where required, attending and providing reports for meetings of the Credit Committee. Managing the collection of amounts due to the Group, outside of the property management department. Handling audit queries relating to credit control. Keeping the company up to date with new credit management procedures and techniques. Reviewing the company credit control procedures and develop and implement IT / process enhancements where required. Supporting the Cashiering Function: Providing cover and assistance to the Cashier to allocate and post all tenant related cash receipts into property management system for rent, service charge and insurance during peak periods. Other: Preparing demand raises on a periodic basis. Working closely with the Group Finance team to ensure amounts payable are accurately recorded. Any other duties as might be reasonably required with the role. THE PERSON and SKILL REQUIREMENTS for the Credit Controller role: Strong experience within Commercial Property Management Credit Control. Proficiency in MS Excel and the knowledge of Property Management Systems TRAMPS , MRI QUBE BLUEBOX YARDI Ability to reconcile tenant ledgers. Good time management and ability to prioritise workload to meet targets. Team player with good problem solving skills. Strong communication skills both written and verbal. Ability to think proactively. BENEFITS: 25 days holiday Hybrid - 4 days in office and flexibility when needed Discretionary bonus - 10% Excellent Non-Contribution pension, Private Healthcare, life insurance etc Varioous cashback and saving schemes Canteen To learn more about our company and vacancies we are currently working on, visit our website and follow us on LinkedIn Please note that due to volume we cannot get back to everyone, however every application is looked at and considered and will be held on Trident International's database for review. If you have not heard back from us within 5 working days you should assume your initial application has been unsuccessful, however if suitable roles arise in the future, we will make every effort to contact you. By applying for this job, you accept the Privacy Policy and Disclaimers which can be found on our website.
Apr 30, 2024
Full time
Senior Credit Controller - Real Estate. OUR CLIENT is an established and successful real estate owner and investor who own a multi-billion portfolio of assets. The company specialise in the commercial real estate sector, owning amongst others an impressive array of London assets. They are currently looking to recruit an experience Senior Credit Controller - Property to maintain an organised and professional credit control function for their Property Management department and ensure collections targets are met, additionally, providing regular support to the cashier function. THE ROLE: The Senior Credit Controller will be reporting to Head of Property Accounts and will be responsible for: Credit Control: Arranging all necessary action to collect the monies due on the quarter day and achieving the department's collection targets. Preparing quarterly rent and service charge collection statistics. Reporting on all historic arrears on a monthly basis. Reporting on all arrears (rent, service charge and insurance) at any meetings requested. Where required, initiating proceedings to ensure outstanding debts are bought to a satisfactory conclusion. Presenting and discussing the latest arrears position at the Asset Management/Finance meetings. Liaising with central finance to ensure all void service charges are paid and arrears positions are reconciled. Liaising with Property Accounts Manager to prepare debt claim form to administrators / liquidators. Cleardown tenant ledgers for lease terminations, transferred and sold properties. Work closely with Asset Managers, Property Managers and Property Accountants, and ensure they are kept abreast of any cash flow issues due to debtor arrears and establish who is dealing with the matter. Maintaining all tenant deposit funds held. Ensuring accurate postings and allocations of bank interest on security deposits. Completing quarterly bank reconciliations for all rent deposits held. Preparing all paperwork for approved TA forms including account closures as well as debt write off forms. Ensure all paperwork is signed in line with the bank mandates and process through the bank/returned to the property surveyors. Where required, attending and providing reports for meetings of the Credit Committee. Managing the collection of amounts due to the Group, outside of the property management department. Handling audit queries relating to credit control. Keeping the company up to date with new credit management procedures and techniques. Reviewing the company credit control procedures and develop and implement IT / process enhancements where required. Supporting the Cashiering Function: Providing cover and assistance to the Cashier to allocate and post all tenant related cash receipts into property management system for rent, service charge and insurance during peak periods. Other: Preparing demand raises on a periodic basis. Working closely with the Group Finance team to ensure amounts payable are accurately recorded. Any other duties as might be reasonably required with the role. THE PERSON and SKILL REQUIREMENTS for the Credit Controller role: Strong experience within Commercial Property Management Credit Control. Proficiency in MS Excel and the knowledge of Property Management Systems TRAMPS , MRI QUBE BLUEBOX YARDI Ability to reconcile tenant ledgers. Good time management and ability to prioritise workload to meet targets. Team player with good problem solving skills. Strong communication skills both written and verbal. Ability to think proactively. BENEFITS: 25 days holiday Hybrid - 4 days in office and flexibility when needed Discretionary bonus - 10% Excellent Non-Contribution pension, Private Healthcare, life insurance etc Varioous cashback and saving schemes Canteen To learn more about our company and vacancies we are currently working on, visit our website and follow us on LinkedIn Please note that due to volume we cannot get back to everyone, however every application is looked at and considered and will be held on Trident International's database for review. If you have not heard back from us within 5 working days you should assume your initial application has been unsuccessful, however if suitable roles arise in the future, we will make every effort to contact you. By applying for this job, you accept the Privacy Policy and Disclaimers which can be found on our website.
Job Introduction We are looking for a Data and Performance Officer to work in a varied role within our Rochdale and Oldham Treatment services. The role covers the Rough Sleeping Project, some data support to our Detox and Residential Rehabilitation Services as well as supporting the core Rochdale and Oldham contract. The new post holder will be required to provide data and performance support with a flexible approach and will play a key role in a service that brings together substance use treatment, housing, outreach, GP and mental health services to respond to the needs of the community in challenging circumstances. This is a hybrid role - with a mixture of days on site in Rochdale and Oldham hubs, as well as some days worked from home. There may be occasional requirement to travel to other locations as required. Role Responsibility You will be working in close partnership with service staff, managers and other key stakeholders. Reporting to the Regional Performance Lead your responsibilities will include: Reporting local activity data across services including our Rough Sleepers Projects Monitoring local data quality and compliance Recognise and understand local processes and provide effective system support to staff Monitoring, analysis and reporting, including data submissions Ensure timely responses to scheduled and ad hoc data information requests Some administrative tasks which may include data entry The Ideal Candidate If you are an experienced data professional, administrator with great Excel skills or a recent IT education leaver looking for a position that suits your skillset, we want to hear from you. You will be data driven with an eye for detail. You will also have excellent communication skills and will be capable of building good working relationships with colleagues, service providers and other stakeholders. Skills you will need: At least intermediate Microsoft Excel skills (adept using formulas/functions including VLOOKUPs/PIVOTs/CONCATENATE/SUM use of filters etc.) Monitoring, analysis and reporting, including data submissions Analytical and problem-solving skills Excellent IT skills including Word, Outlook, Excel, PowerPoint Calendars, and digital media Maths & English GCSE Grade C or above or equivalent qualification Organised with excellent planning and time management skills Good communication skills (written and verbal) Ability to work as part of a multi-disciplinary team Demonstrable experience of working in an office environment A successful track record of delivering data/systems training to groups & individuals is advantageous Experience in a similar health and social care environment or a desire to work within a service that supports the needs of the community About us Turning Point is a large Social Enterprise supporting around 100,000 marginalised and disadvantaged people across the country each year. As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer. Our integrated substance misuse services and sexual health services provide free and confidential support for adults and young people around their sexual health and use of alcohol and other drugs. What Benefits Will I Receive? We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career - we want to support you in every way we can with our total reward package that includes: Comprehensive learning and development opportunities so we can invest in your future - we're proud to have a silver accreditation from Investors in People. Choose from our range of courses to gain recognised qualifications 28 days' paid holiday a year, increasing with each year of service up to 30 days. Plus the option to buy additional holidays and spread the cost An exclusive discounts hub for TP colleagues, to help make your money go further - including high street shopping, pubs and restaurants, mobile phones, gym memberships, and much more. You'll also have access to the Blue Light Card, for even more discounts and savings! Flexible working solutions to support your work-life balance Life Assurance of up to 3x annual salary and a competitive Pension Scheme to support your savings and security Access to our Rightsteps Therapy service - free, confidential telephone based counselling sessions, access to an online wellbeing platform, and a Financial Education hub to support your total wellbeing A 24/7 Employee Assistance Programme including a Digital GP, legal advice and more - all free to you and your immediate family Recognition awards to recognise colleagues' inspirational work and dedication, as well as Long Service bonuses to celebrate your commitment to us Flexible benefit options including a Cycle to Work scheme and interest-free Season Ticket Loans A £300 bonus if you successfully refer a friend as a new colleague through our Refer a Friend scheme, as a thanks from us! We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. Turning Point Attached documents Performance Support Worker JD (1).docx Performance Support Worker PS (1).docx Apply
Apr 30, 2024
Full time
Job Introduction We are looking for a Data and Performance Officer to work in a varied role within our Rochdale and Oldham Treatment services. The role covers the Rough Sleeping Project, some data support to our Detox and Residential Rehabilitation Services as well as supporting the core Rochdale and Oldham contract. The new post holder will be required to provide data and performance support with a flexible approach and will play a key role in a service that brings together substance use treatment, housing, outreach, GP and mental health services to respond to the needs of the community in challenging circumstances. This is a hybrid role - with a mixture of days on site in Rochdale and Oldham hubs, as well as some days worked from home. There may be occasional requirement to travel to other locations as required. Role Responsibility You will be working in close partnership with service staff, managers and other key stakeholders. Reporting to the Regional Performance Lead your responsibilities will include: Reporting local activity data across services including our Rough Sleepers Projects Monitoring local data quality and compliance Recognise and understand local processes and provide effective system support to staff Monitoring, analysis and reporting, including data submissions Ensure timely responses to scheduled and ad hoc data information requests Some administrative tasks which may include data entry The Ideal Candidate If you are an experienced data professional, administrator with great Excel skills or a recent IT education leaver looking for a position that suits your skillset, we want to hear from you. You will be data driven with an eye for detail. You will also have excellent communication skills and will be capable of building good working relationships with colleagues, service providers and other stakeholders. Skills you will need: At least intermediate Microsoft Excel skills (adept using formulas/functions including VLOOKUPs/PIVOTs/CONCATENATE/SUM use of filters etc.) Monitoring, analysis and reporting, including data submissions Analytical and problem-solving skills Excellent IT skills including Word, Outlook, Excel, PowerPoint Calendars, and digital media Maths & English GCSE Grade C or above or equivalent qualification Organised with excellent planning and time management skills Good communication skills (written and verbal) Ability to work as part of a multi-disciplinary team Demonstrable experience of working in an office environment A successful track record of delivering data/systems training to groups & individuals is advantageous Experience in a similar health and social care environment or a desire to work within a service that supports the needs of the community About us Turning Point is a large Social Enterprise supporting around 100,000 marginalised and disadvantaged people across the country each year. As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer. Our integrated substance misuse services and sexual health services provide free and confidential support for adults and young people around their sexual health and use of alcohol and other drugs. What Benefits Will I Receive? We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career - we want to support you in every way we can with our total reward package that includes: Comprehensive learning and development opportunities so we can invest in your future - we're proud to have a silver accreditation from Investors in People. Choose from our range of courses to gain recognised qualifications 28 days' paid holiday a year, increasing with each year of service up to 30 days. Plus the option to buy additional holidays and spread the cost An exclusive discounts hub for TP colleagues, to help make your money go further - including high street shopping, pubs and restaurants, mobile phones, gym memberships, and much more. You'll also have access to the Blue Light Card, for even more discounts and savings! Flexible working solutions to support your work-life balance Life Assurance of up to 3x annual salary and a competitive Pension Scheme to support your savings and security Access to our Rightsteps Therapy service - free, confidential telephone based counselling sessions, access to an online wellbeing platform, and a Financial Education hub to support your total wellbeing A 24/7 Employee Assistance Programme including a Digital GP, legal advice and more - all free to you and your immediate family Recognition awards to recognise colleagues' inspirational work and dedication, as well as Long Service bonuses to celebrate your commitment to us Flexible benefit options including a Cycle to Work scheme and interest-free Season Ticket Loans A £300 bonus if you successfully refer a friend as a new colleague through our Refer a Friend scheme, as a thanks from us! We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. Turning Point Attached documents Performance Support Worker JD (1).docx Performance Support Worker PS (1).docx Apply
A Charity in the UK are seeking a Dayforce Systems Manager to take ownership of their new HR system and manage a small team of system administrators. You would be the systems lead and work as part of a wider Product Management function, gaining experience across different systems as well. The organisation have sites in London and Bristol and whilst you can be based at either site you will be needed at the Bristol office 1 to 2 times a month. About the Role The role plays a pivotal role at the Charity, capitalising on their recent and ongoing investments in technology and digital strategy. You will be adept at striking the right balance among business requirements, user experience, and technological capabilities. Your primary focus will be on maximising organisational outcomes derived from innovation, investment, and digital strategy, with a specific emphasis on their core business products. The core product portfolio encompasses essential systems such as the business-critical clinical system, national contact centre solution, HR Solution, and the Client Portal. Your primary system will be Dayforce. Proficiency in understanding this product, along with key integrations, robotic process automation, and AI, is imperative. Additionally, the Product Manager will oversee a specialised team responsible for the day-to-day support of these products, fostering the adoption of ITIL/ITSM and Agile practices to enhance support and facilitate technical project delivery. You will possess proven people managerial skills, a strong commitment to end-user satisfaction, and a track record of driving continuous improvement in dynamic environments. Collaborating with the Head of IT, you will contribute to evolving the support and service model for critical systems, including the definition of clear internal team and vendor/supplier roles and responsibilities. As the ultimate escalation point for system incidents and urgent requests, the role demands a calm demeanour and effective prioritisation skills on a regular basis.
Apr 30, 2024
Full time
A Charity in the UK are seeking a Dayforce Systems Manager to take ownership of their new HR system and manage a small team of system administrators. You would be the systems lead and work as part of a wider Product Management function, gaining experience across different systems as well. The organisation have sites in London and Bristol and whilst you can be based at either site you will be needed at the Bristol office 1 to 2 times a month. About the Role The role plays a pivotal role at the Charity, capitalising on their recent and ongoing investments in technology and digital strategy. You will be adept at striking the right balance among business requirements, user experience, and technological capabilities. Your primary focus will be on maximising organisational outcomes derived from innovation, investment, and digital strategy, with a specific emphasis on their core business products. The core product portfolio encompasses essential systems such as the business-critical clinical system, national contact centre solution, HR Solution, and the Client Portal. Your primary system will be Dayforce. Proficiency in understanding this product, along with key integrations, robotic process automation, and AI, is imperative. Additionally, the Product Manager will oversee a specialised team responsible for the day-to-day support of these products, fostering the adoption of ITIL/ITSM and Agile practices to enhance support and facilitate technical project delivery. You will possess proven people managerial skills, a strong commitment to end-user satisfaction, and a track record of driving continuous improvement in dynamic environments. Collaborating with the Head of IT, you will contribute to evolving the support and service model for critical systems, including the definition of clear internal team and vendor/supplier roles and responsibilities. As the ultimate escalation point for system incidents and urgent requests, the role demands a calm demeanour and effective prioritisation skills on a regular basis.
Come and join the leading Westfalia Fruit is a leading multinational supplier of fresh fruit and related value added products to global markets. Through our vertically-integrated supply chain we grow, source, ripen, pack, process and market quality avocadoes & fresh produce - 365 days a year & across the globe. With the largest avocado-growing footprint in the world, we are recognised as the leading , and considered as the supplier of choice to both retail & wholesale customers whom we serve from sales offices in the UK, Europe, North America, Latin America & Southern Africa. We're looking for an outstanding People & Culture Administrator to join our Head Office in Kings Hill, Kent, on a 12 month fixed-term contract In this role, you will work closely with the Director of People & Culture (European remit) and other Heads of People & Culture across the organisation. You will play a pivotal role in supporting a range of exciting People & Culture projects and initiatives, directly contributing to shaping a positive and impactful employee experience. This is a fantastic opportunity to gain valuable experience in a fast-paced and dynamic environment, working on projects that directly impact our employees. Responsibilities include: Assist senior leadership with executing initiatives and ensuring smooth project delivery. Ensure accuracy and compliance of HR data, following company policies. Support the rollout of new People & Culture systems and processes. Organise and facilitate meetings within the European People & Culture team and wider business. Gather and analyse data to support informed decision-making within People & Culture. Develop presentations, reports, and other materials for internal stakeholders. Assist managers and employees with People & Culture inquiries. Develop strong connections across the People & Culture team and broader organisation. Ensure clear and timely communication of People & Culture policies, procedures, and initiatives. Requirements A strong background in administration Previous experience working within a People & Culture or HR team Highly organised and detail-oriented Proactive, resourceful and able to work independently on a variety of tasks Strong communicator with the ability to build relationships and collaborate effectively with a diverse range of people. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and comfortable learning new systems. Benefits Hybrid working. 23 days holiday, plus bank holidays. State of the art office with fresh fruit, bean-to-cup coffee, freshly squeezed orange juice & avocado ice-cream. Free on-site parking. Company pension scheme with life insurance cover. Employee Assistance Plan with Medicash. Christmas hampers & a Christmas party. Sausage roll Thursday & pizza lunch days. We're an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.
Apr 30, 2024
Full time
Come and join the leading Westfalia Fruit is a leading multinational supplier of fresh fruit and related value added products to global markets. Through our vertically-integrated supply chain we grow, source, ripen, pack, process and market quality avocadoes & fresh produce - 365 days a year & across the globe. With the largest avocado-growing footprint in the world, we are recognised as the leading , and considered as the supplier of choice to both retail & wholesale customers whom we serve from sales offices in the UK, Europe, North America, Latin America & Southern Africa. We're looking for an outstanding People & Culture Administrator to join our Head Office in Kings Hill, Kent, on a 12 month fixed-term contract In this role, you will work closely with the Director of People & Culture (European remit) and other Heads of People & Culture across the organisation. You will play a pivotal role in supporting a range of exciting People & Culture projects and initiatives, directly contributing to shaping a positive and impactful employee experience. This is a fantastic opportunity to gain valuable experience in a fast-paced and dynamic environment, working on projects that directly impact our employees. Responsibilities include: Assist senior leadership with executing initiatives and ensuring smooth project delivery. Ensure accuracy and compliance of HR data, following company policies. Support the rollout of new People & Culture systems and processes. Organise and facilitate meetings within the European People & Culture team and wider business. Gather and analyse data to support informed decision-making within People & Culture. Develop presentations, reports, and other materials for internal stakeholders. Assist managers and employees with People & Culture inquiries. Develop strong connections across the People & Culture team and broader organisation. Ensure clear and timely communication of People & Culture policies, procedures, and initiatives. Requirements A strong background in administration Previous experience working within a People & Culture or HR team Highly organised and detail-oriented Proactive, resourceful and able to work independently on a variety of tasks Strong communicator with the ability to build relationships and collaborate effectively with a diverse range of people. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and comfortable learning new systems. Benefits Hybrid working. 23 days holiday, plus bank holidays. State of the art office with fresh fruit, bean-to-cup coffee, freshly squeezed orange juice & avocado ice-cream. Free on-site parking. Company pension scheme with life insurance cover. Employee Assistance Plan with Medicash. Christmas hampers & a Christmas party. Sausage roll Thursday & pizza lunch days. We're an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.
IT Administrator | Azure | Networks | Virtualisation | Servers | Bristol | Hybrid | £30,000 - £34,000. Method Resourcing have continued their partnership with a growing SaaS company in the financial sector, who are looking for an IT Administrator to join their Service Desk team. This role is based fully on-site in their North Bristol office, and is paying between £30,000 - £34,000. Role Overview: As a Service Desk Technician, you'll play a crucial role in ensuring the smooth operation of our IT systems by handling incidents, service requests, and BAU (Business As Usual) duties for our infrastructure. This role will involve feeding and maintaining our networks and Servers, ensuring they're properly patched, and responding to alerts in a timely manner. You'll work closely with a team of three, with a focus on Tier 1 support, while also assisting in escalations from the Technician role. Key Responsibilities: Handling incidents and service requests in a timely and efficient manner, ensuring minimal disruption to operations. Performing BAU duties for our infrastructure, including maintaining and patching networks and Servers. Collaborating with team members to address escalated issues and provide effective solutions. Assisting with virtualization, network, server, Azure, and Office 365 tasks as needed. Contributing to the overall improvement of our IT services and infrastructure. Requirements: Previous experience in a 1st Line Support or Technician role is preferred. Strong knowledge of virtualization, networks, Servers, Azure, and Office 365. Excellent troubleshooting and problem-solving skills. Ability to work well in a team and communicate effectively with colleagues and end-users. A proactive attitude and a willingness to take on new challenges and responsibilities. If you're interested, please submit a copy of your latest CV and a member of our team will be in touch to discuss your application. IT Administrator | Azure | Networks | Virtualisation | Servers | Bristol | Hybrid | £30,000 - £34,000.
Apr 30, 2024
Full time
IT Administrator | Azure | Networks | Virtualisation | Servers | Bristol | Hybrid | £30,000 - £34,000. Method Resourcing have continued their partnership with a growing SaaS company in the financial sector, who are looking for an IT Administrator to join their Service Desk team. This role is based fully on-site in their North Bristol office, and is paying between £30,000 - £34,000. Role Overview: As a Service Desk Technician, you'll play a crucial role in ensuring the smooth operation of our IT systems by handling incidents, service requests, and BAU (Business As Usual) duties for our infrastructure. This role will involve feeding and maintaining our networks and Servers, ensuring they're properly patched, and responding to alerts in a timely manner. You'll work closely with a team of three, with a focus on Tier 1 support, while also assisting in escalations from the Technician role. Key Responsibilities: Handling incidents and service requests in a timely and efficient manner, ensuring minimal disruption to operations. Performing BAU duties for our infrastructure, including maintaining and patching networks and Servers. Collaborating with team members to address escalated issues and provide effective solutions. Assisting with virtualization, network, server, Azure, and Office 365 tasks as needed. Contributing to the overall improvement of our IT services and infrastructure. Requirements: Previous experience in a 1st Line Support or Technician role is preferred. Strong knowledge of virtualization, networks, Servers, Azure, and Office 365. Excellent troubleshooting and problem-solving skills. Ability to work well in a team and communicate effectively with colleagues and end-users. A proactive attitude and a willingness to take on new challenges and responsibilities. If you're interested, please submit a copy of your latest CV and a member of our team will be in touch to discuss your application. IT Administrator | Azure | Networks | Virtualisation | Servers | Bristol | Hybrid | £30,000 - £34,000.
Switched On London has an exciting opportunity for an enthusiastic experienced Administrator looking for a new challenge, within a busy, fast-paced, and varied role where you can provide excellent customer service skills and support to our growing team. We are looking for the right individual to join our Admin team immediately at our office based on Garratt Lane close to Earlsfield Station, SW18. The Role: Scheduling and allocation of work requests to the best team member suitable for the task, depending on individual skill sets. Use reporting tools to identify any outstanding jobs and take action to get them completed in a timely manner. Main tasks will include taking phone inquiries and making follow-up calls efficiently and with confidence. Drawing up initial invoices and taking payments from clients. Following up on quotations to arrange jobs and secure new business. Effectively and securely managing a key tagging system. Communicate with internal departments, contractors, and suppliers. Source and order parts, adhering to purchasing procedures. Reporting on various working activities, feeding back to Office Manager and Directors The Candidate: Exceptional communication skills, both written and verbal. A passion for delivering outstanding customer service with drive, enthusiasm, energy, and most importantly, an unshakable commitment to standards. Ability to quickly build relationships and credibility with owners, internal teams, manufacturers, and suppliers. The role requires time management and organisational skills, with the ability to use own initiative in problem-solving, challenging performance, and driving improvement through change. Strong negotiating and liaising skills. The ability to work with pace and accuracy. Computer literate and confident in IT systems including MS Outlook, Word, and Excel. Prior use of CRM system (Commusoft) and Zendesk advantageous but not essential- training to be provided. What will you get in return?: You will be entitled to a highly competitive salary and a great range of benefits including: Potential of Hybrid working for non-field associated roles Auto-enrolment into our pension scheme Cycle to work scheme Training and development opportunities (including day releases for studies) Company equipment tailored to your role (laptop, mobile, additional screens, company vehicle) Regular Social Events including Summer Party and an Annual Christmas Event Employee recognition rewards Bonus scheme How to Apply: If you are interested in our Administrator role, please submit your application via the contact details provided and you will be contacted with further information about this opportunity or email your CV directly to .
Apr 30, 2024
Full time
Switched On London has an exciting opportunity for an enthusiastic experienced Administrator looking for a new challenge, within a busy, fast-paced, and varied role where you can provide excellent customer service skills and support to our growing team. We are looking for the right individual to join our Admin team immediately at our office based on Garratt Lane close to Earlsfield Station, SW18. The Role: Scheduling and allocation of work requests to the best team member suitable for the task, depending on individual skill sets. Use reporting tools to identify any outstanding jobs and take action to get them completed in a timely manner. Main tasks will include taking phone inquiries and making follow-up calls efficiently and with confidence. Drawing up initial invoices and taking payments from clients. Following up on quotations to arrange jobs and secure new business. Effectively and securely managing a key tagging system. Communicate with internal departments, contractors, and suppliers. Source and order parts, adhering to purchasing procedures. Reporting on various working activities, feeding back to Office Manager and Directors The Candidate: Exceptional communication skills, both written and verbal. A passion for delivering outstanding customer service with drive, enthusiasm, energy, and most importantly, an unshakable commitment to standards. Ability to quickly build relationships and credibility with owners, internal teams, manufacturers, and suppliers. The role requires time management and organisational skills, with the ability to use own initiative in problem-solving, challenging performance, and driving improvement through change. Strong negotiating and liaising skills. The ability to work with pace and accuracy. Computer literate and confident in IT systems including MS Outlook, Word, and Excel. Prior use of CRM system (Commusoft) and Zendesk advantageous but not essential- training to be provided. What will you get in return?: You will be entitled to a highly competitive salary and a great range of benefits including: Potential of Hybrid working for non-field associated roles Auto-enrolment into our pension scheme Cycle to work scheme Training and development opportunities (including day releases for studies) Company equipment tailored to your role (laptop, mobile, additional screens, company vehicle) Regular Social Events including Summer Party and an Annual Christmas Event Employee recognition rewards Bonus scheme How to Apply: If you are interested in our Administrator role, please submit your application via the contact details provided and you will be contacted with further information about this opportunity or email your CV directly to .
Imports Assistant Team Manager (German Speaking) Summary £41,800 up to £51,700 per annum - This isn't where you've come from. This is where we're going. Working at the heart of Lidl's Import team, you'll find our busy and dynamic specialist team, continuously improving processes and finding ways to better service Lidl's millions of customers. We thrive on creating the best solutions to complex and ever-changing challenges and we're looking for an Import Assistant Team Manager to join us! Our Import ATMs (Import Assistant Team Managers) are the future leaders of Lidl. It is a vastly important role to support our Managers with the import processes for our vast supply chain and to manage a small and dynamic team. The team managers will own a process end to end and be responsible of developing these while supporting a team of administrators, officers and senior officers with the day to day. We value leaders with heart, that will show the way through leading by example; being a fair and respectful role model. You will be part of the team that enables Lidl's flow of goods run seamlessly. Your input as a team player and import professional, will have a direct impact on our operations, stores and millions of customers. In Import, no two days are the same! As our Assistant Team Manager, you will constantly be bringing solutions to new and interesting challenges. As a spider in the web, you will be working closely with internal as well as external teams with a global reach. You'll need brilliant communication skills and you'll be in direct contact with our senior business leaders, as well as brokers and freight forwarders. This will be a fast paced, dynamic position where you'll need to take a pragmatic approach to solving problems to ensure our imported products get on to the shelves in Lidl stores on time. If you thrive in dynamic, exciting, global environments, have a good understanding of import processes and want to join a great team which values growth and development, this could be the role for you! "We offer our colleagues as much flexibility as their role allows and empower our teams to choose how and where they work best." What you'll do Leading and working together with your team to ensure the workflows are evenly distributed and to maintained efficiency Building and maintaining strong relationships with internal and external stakeholders (Customs agent and freight forwarders) Responsibility for the activities relating to the importation of goods (support on data, documentation queries Producing end to end documentation processes SOPs, process flows etc. that reflect all operational practices including systems, reporting and training Understanding the objectives and the impact of projects on the business and driving solutions to business critical issues Escalating key issues to leadership proactively and in a timely manner Evaluating process and systems relating to all aspects of imports What you'll need German language is essential both written and verbal Knowledge of import processes from the EU and rest of the world is essential An understanding of the variety of documentation needed to import food and non-food items Team lead experience, building and supporting a team through peaks and troughs Ability to bring out the best in your team and leading by example, remaining professional and approachable even under pressure Approaching problem-solving calmly and methodically, with a collaborative ethos Strong communication skills with the ability to liaise effectively with employees across all levels of the business Strong analytical skills, ability to see the bigger picture and continuously come up with new ways of improving our ways of working Ability to work collaboratively with a range of business departments to complete a project successfully Good knowledge of SAP Retail or similar retail logistics systems is beneficial Self-motivated and proactive Process focused with attention to detail Comfortable working to tight deadlines and in a pressurised environment Strong organisational skills, experience of creating and owning SOPs, process maps and e2e flows What you'll receive This isn't getting by. This is getting what you deserve. Working at Lidl is rewarding, in every sense, because we give you the extensive training to succeed in your role and plenty of opportunities to progress your career here. We're proud to offer a competitive salary starting from £41,800 up to £51,700 (depending on experience) with 30 days' holiday per year (pro rata). We also recognise that different people value different benefits, based on different lifestyles and needs, which is why we offer arrange of additional benefits including but not limited to: Barista Bar, restaurant and free onsite gym On-site Car Parking (including electric charging in each space) Employee Assistance Programme (EAP) 10% in-store discount card To find out a Lidl bit more visit our benefits page to see for yourself! includes 10% non-contractual London Weighting allowance Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check. Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.
Apr 30, 2024
Full time
Imports Assistant Team Manager (German Speaking) Summary £41,800 up to £51,700 per annum - This isn't where you've come from. This is where we're going. Working at the heart of Lidl's Import team, you'll find our busy and dynamic specialist team, continuously improving processes and finding ways to better service Lidl's millions of customers. We thrive on creating the best solutions to complex and ever-changing challenges and we're looking for an Import Assistant Team Manager to join us! Our Import ATMs (Import Assistant Team Managers) are the future leaders of Lidl. It is a vastly important role to support our Managers with the import processes for our vast supply chain and to manage a small and dynamic team. The team managers will own a process end to end and be responsible of developing these while supporting a team of administrators, officers and senior officers with the day to day. We value leaders with heart, that will show the way through leading by example; being a fair and respectful role model. You will be part of the team that enables Lidl's flow of goods run seamlessly. Your input as a team player and import professional, will have a direct impact on our operations, stores and millions of customers. In Import, no two days are the same! As our Assistant Team Manager, you will constantly be bringing solutions to new and interesting challenges. As a spider in the web, you will be working closely with internal as well as external teams with a global reach. You'll need brilliant communication skills and you'll be in direct contact with our senior business leaders, as well as brokers and freight forwarders. This will be a fast paced, dynamic position where you'll need to take a pragmatic approach to solving problems to ensure our imported products get on to the shelves in Lidl stores on time. If you thrive in dynamic, exciting, global environments, have a good understanding of import processes and want to join a great team which values growth and development, this could be the role for you! "We offer our colleagues as much flexibility as their role allows and empower our teams to choose how and where they work best." What you'll do Leading and working together with your team to ensure the workflows are evenly distributed and to maintained efficiency Building and maintaining strong relationships with internal and external stakeholders (Customs agent and freight forwarders) Responsibility for the activities relating to the importation of goods (support on data, documentation queries Producing end to end documentation processes SOPs, process flows etc. that reflect all operational practices including systems, reporting and training Understanding the objectives and the impact of projects on the business and driving solutions to business critical issues Escalating key issues to leadership proactively and in a timely manner Evaluating process and systems relating to all aspects of imports What you'll need German language is essential both written and verbal Knowledge of import processes from the EU and rest of the world is essential An understanding of the variety of documentation needed to import food and non-food items Team lead experience, building and supporting a team through peaks and troughs Ability to bring out the best in your team and leading by example, remaining professional and approachable even under pressure Approaching problem-solving calmly and methodically, with a collaborative ethos Strong communication skills with the ability to liaise effectively with employees across all levels of the business Strong analytical skills, ability to see the bigger picture and continuously come up with new ways of improving our ways of working Ability to work collaboratively with a range of business departments to complete a project successfully Good knowledge of SAP Retail or similar retail logistics systems is beneficial Self-motivated and proactive Process focused with attention to detail Comfortable working to tight deadlines and in a pressurised environment Strong organisational skills, experience of creating and owning SOPs, process maps and e2e flows What you'll receive This isn't getting by. This is getting what you deserve. Working at Lidl is rewarding, in every sense, because we give you the extensive training to succeed in your role and plenty of opportunities to progress your career here. We're proud to offer a competitive salary starting from £41,800 up to £51,700 (depending on experience) with 30 days' holiday per year (pro rata). We also recognise that different people value different benefits, based on different lifestyles and needs, which is why we offer arrange of additional benefits including but not limited to: Barista Bar, restaurant and free onsite gym On-site Car Parking (including electric charging in each space) Employee Assistance Programme (EAP) 10% in-store discount card To find out a Lidl bit more visit our benefits page to see for yourself! includes 10% non-contractual London Weighting allowance Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check. Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.
Interested in owning your own job, 20-30 hours per week with future career prospects. Working as a key team member in an active business with hours to suit. We are looking for an experienced payroll administor with a passion for numbers, systems, and processes. A keen eye for detail and the ability to deliver in a small company environment click apply for full job details
Apr 30, 2024
Full time
Interested in owning your own job, 20-30 hours per week with future career prospects. Working as a key team member in an active business with hours to suit. We are looking for an experienced payroll administor with a passion for numbers, systems, and processes. A keen eye for detail and the ability to deliver in a small company environment click apply for full job details
1-year fixed term contract Flexible working hours over 30-36 hours per week. Hybrid working available £35-£40,000 per annum Summary We are delighted to be working on behalf of a recognized innovator in its field of manufacturing and engineering, specializing in the design, development, testing and manufacture of integrated protective systems. With sales offices, dealer, licenses and customers in various countries and regions, they have a truly international presence. Purpose of Position: We are looking for an experienced HR Project Administrator to help our client in its journey of transformation and growth in being able to provide an efficient and effective HR service to the business. The UK HR team to date has been working as a transactional HR function using manual, dated processes and old-fashioned ways of working due to the lack of an HR HRIS (to be implemented in 2024). Moreover, the team has been understaffed resulting in a firefighting approach rather than proactively training and developing managers and employees. With the lack of HR staff, the function has been unable to write its own internal processes nor maintain an HR intranet page. An additional resource is required on a 12-month fixed-term contract to modernize HR policies, write up internal HR procedures, checklists etc. and create a HR intranet page amongst other activities. Our client also needs support in small projects such as introducing a referral bonus to reduce recruitment costs - undertaking a cost review, making recommendations, presenting to senior management and creating an implementation and communication plan. This role will be based in Melksham on a full-time, hybrid, fixed term contract basis, reporting to the HR Director. Key Responsibilities: Update HR & Payroll Policies and procedures Recommend, get approval then implement & communicate new policies Create How To Guides, checklists etc. internally for HR and Payroll e.g. Grievance process, Disciplinary process Create How To Guides for employees and Managers for the new ADP HR module for Employee Self-Serve & Manager Self-Serve access Create an HR intranet page as the 1st stop for Managers and employees to access HR & Payroll data (saving time instead of going to see the HR team or waiting for an email response from the HR team) Pull together training material for Senior HR to roll out to Managers, e.g. how to speak to employees, how to have a difficult conversations, how to manager short term sickness etc. using XpertHR, ACAS etc. Create online training material all topics Digitize HR processes Responsible for costing out and managing digitalization of Employee paper HR files electronically Undertake other projects as and when required Support review of current vendors, e.g. Recruitment Agencies, Occupational Health etc. Background & Skills(s): Essential Previous HR experience. Previous HR project work. A working knowledge of UK employment law. Excellent communication skills. The ability to build and maintain relationships with internal and external stakeholders. Excellent organisational and administrative skills, with the ability to multitask and prioritise. Proficient in Microsoft Office. A willingness to learn. The ability to work as part of a team. Desirable An interest in People Analytics Project Management qualification or experience This vacancy is being advertised by New Resource Group. The services of New Resource Group are that of an Employment Agency.
Apr 30, 2024
Contractor
1-year fixed term contract Flexible working hours over 30-36 hours per week. Hybrid working available £35-£40,000 per annum Summary We are delighted to be working on behalf of a recognized innovator in its field of manufacturing and engineering, specializing in the design, development, testing and manufacture of integrated protective systems. With sales offices, dealer, licenses and customers in various countries and regions, they have a truly international presence. Purpose of Position: We are looking for an experienced HR Project Administrator to help our client in its journey of transformation and growth in being able to provide an efficient and effective HR service to the business. The UK HR team to date has been working as a transactional HR function using manual, dated processes and old-fashioned ways of working due to the lack of an HR HRIS (to be implemented in 2024). Moreover, the team has been understaffed resulting in a firefighting approach rather than proactively training and developing managers and employees. With the lack of HR staff, the function has been unable to write its own internal processes nor maintain an HR intranet page. An additional resource is required on a 12-month fixed-term contract to modernize HR policies, write up internal HR procedures, checklists etc. and create a HR intranet page amongst other activities. Our client also needs support in small projects such as introducing a referral bonus to reduce recruitment costs - undertaking a cost review, making recommendations, presenting to senior management and creating an implementation and communication plan. This role will be based in Melksham on a full-time, hybrid, fixed term contract basis, reporting to the HR Director. Key Responsibilities: Update HR & Payroll Policies and procedures Recommend, get approval then implement & communicate new policies Create How To Guides, checklists etc. internally for HR and Payroll e.g. Grievance process, Disciplinary process Create How To Guides for employees and Managers for the new ADP HR module for Employee Self-Serve & Manager Self-Serve access Create an HR intranet page as the 1st stop for Managers and employees to access HR & Payroll data (saving time instead of going to see the HR team or waiting for an email response from the HR team) Pull together training material for Senior HR to roll out to Managers, e.g. how to speak to employees, how to have a difficult conversations, how to manager short term sickness etc. using XpertHR, ACAS etc. Create online training material all topics Digitize HR processes Responsible for costing out and managing digitalization of Employee paper HR files electronically Undertake other projects as and when required Support review of current vendors, e.g. Recruitment Agencies, Occupational Health etc. Background & Skills(s): Essential Previous HR experience. Previous HR project work. A working knowledge of UK employment law. Excellent communication skills. The ability to build and maintain relationships with internal and external stakeholders. Excellent organisational and administrative skills, with the ability to multitask and prioritise. Proficient in Microsoft Office. A willingness to learn. The ability to work as part of a team. Desirable An interest in People Analytics Project Management qualification or experience This vacancy is being advertised by New Resource Group. The services of New Resource Group are that of an Employment Agency.
Major Recruitment are looking for Customer Service Advisor/ Administrator to join a brilliant & rapidly growing company in Watford. Do you have great customer service skills and want to apply them in work? If so, our client in Watford will want to see you! A Customer Service Advisor / Administrator main duties and responsibilities: Provide support and consistent links to the client base and other departments at all times Customers are to be contacted via email after all/each engineers attendances "same day" to ensure that the customer is happy with all works completed. Logging/booking and closing of, any department requests for engineer's attendance Scheduling/Co Ordination of engineers accurately via company CRM system to attend customer's premises as and when required Ensuring that all Return Calls are dealt with quickly and efficiently at all times, within a minimum of 48hrs. Invoicing of all chargeable calls as and when required Ensure procedures are adhered to at all times Provide administration support as and when required for all departments Attend internal, external meetings and training courses as and when required by Manager Ensure all customer requests are dealt with in an effective, efficiently and in a timely manner Answer any incoming telephone calls in conjunction with other designated colleagues Ensure Quotes are produced in timely manner as and when required Ensure all/any quotations or pricing for customers are checked and approved by manager before being sent out Any other relevant duties as defined by the Manager Key Skills Required of a Customer Service Advisor / Administrator: Ability to work on your own without supervision Organisational Skills Good numeracy skills Commercial Awareness Flexible, Dynamic, Adaptable with a can do attitude Knowledge of CRM Systems Ability to work to deadlines, this may require working later than the given working hours to ensure that engineer/customer requirements are completed Flexible working hours as and when required Person Specification - Essential Knowledge Skills and Experience of a Customer Service Advisor / Administrator: The ability to work with initiative and confidence, and have an enthusiasm for customer service and sales related work Experience of administrative work with the ability to prioritise tasks, work under pressure and to tight deadlines Organisational abilities A sharp eye for detail Ability to following any verbal or written instructions accurately Excellent written and oral communication and negotiation skills with the ability to deal with External customers colleagues and outside agencies at all levels Good numerical skills Good keyboard and computer skills including familiarity with standard MS office applications, in particular Excel and Word Ability to work as part of a team Driving License Experience of sales environment Flexible Working Hours What the Company offers: 26,000 - 30,000 salary depending on experience. Free Parking Holiday, 20 days per year plus bank holidays (increases by 1 day for completed years worked up to 25 days) EAP scheme Pension Scheme Access to training and development platform Charity 4 scheme INDKS 'Major Recruitment act as an employment agency for permanent roles and an employment business for temporary opportunities'.
Apr 30, 2024
Full time
Major Recruitment are looking for Customer Service Advisor/ Administrator to join a brilliant & rapidly growing company in Watford. Do you have great customer service skills and want to apply them in work? If so, our client in Watford will want to see you! A Customer Service Advisor / Administrator main duties and responsibilities: Provide support and consistent links to the client base and other departments at all times Customers are to be contacted via email after all/each engineers attendances "same day" to ensure that the customer is happy with all works completed. Logging/booking and closing of, any department requests for engineer's attendance Scheduling/Co Ordination of engineers accurately via company CRM system to attend customer's premises as and when required Ensuring that all Return Calls are dealt with quickly and efficiently at all times, within a minimum of 48hrs. Invoicing of all chargeable calls as and when required Ensure procedures are adhered to at all times Provide administration support as and when required for all departments Attend internal, external meetings and training courses as and when required by Manager Ensure all customer requests are dealt with in an effective, efficiently and in a timely manner Answer any incoming telephone calls in conjunction with other designated colleagues Ensure Quotes are produced in timely manner as and when required Ensure all/any quotations or pricing for customers are checked and approved by manager before being sent out Any other relevant duties as defined by the Manager Key Skills Required of a Customer Service Advisor / Administrator: Ability to work on your own without supervision Organisational Skills Good numeracy skills Commercial Awareness Flexible, Dynamic, Adaptable with a can do attitude Knowledge of CRM Systems Ability to work to deadlines, this may require working later than the given working hours to ensure that engineer/customer requirements are completed Flexible working hours as and when required Person Specification - Essential Knowledge Skills and Experience of a Customer Service Advisor / Administrator: The ability to work with initiative and confidence, and have an enthusiasm for customer service and sales related work Experience of administrative work with the ability to prioritise tasks, work under pressure and to tight deadlines Organisational abilities A sharp eye for detail Ability to following any verbal or written instructions accurately Excellent written and oral communication and negotiation skills with the ability to deal with External customers colleagues and outside agencies at all levels Good numerical skills Good keyboard and computer skills including familiarity with standard MS office applications, in particular Excel and Word Ability to work as part of a team Driving License Experience of sales environment Flexible Working Hours What the Company offers: 26,000 - 30,000 salary depending on experience. Free Parking Holiday, 20 days per year plus bank holidays (increases by 1 day for completed years worked up to 25 days) EAP scheme Pension Scheme Access to training and development platform Charity 4 scheme INDKS 'Major Recruitment act as an employment agency for permanent roles and an employment business for temporary opportunities'.
HR Administrator - Compliance The location of the role is Bristol (hybrid working) . The duration of the contract is 3 months . The pay rate on offer is 13.50 per hour . Role Summary Colleagues are the heart of the business, and we wouldn't be the same without them. This role is vital in providing a key support function to complete HR processes, transactions and generally support our colleagues through the whole colleague lifecycle. This is a multi-skilled role in which you will complete a variety of activities depending on the demand at the time, allowing you to have a great breadth of knowledge across HR policies and processes. You will have the opportunity to support all areas of the business, but will become a specialist within Consumer. This means you will create great working relationships with colleagues for the area you support & build specialist knowledge of how they function, allowing us to deliver an even better colleague experience. Key accountabilities of the role Hold responsibility for activities associated with the onboarding of new hires and the offboarding of all colleagues excluding bespoke routes Act as a point of contact for new joiners to answer any questions and provide any HR support they need Administrative activities aligned to a colleagues pay, sick pay and contracts ensure they are processed efficiently Complete transactions in salary changes, role code changes, one-off payments and internal company move contracts Develop knowledge to respond to Reward queries and cases Liaise with the wider HR community to respond to queries and raise to HR SME for complex cases Provide a consistent and high-quality service while being flexible to work across boundaries Contribute to the wider HR Transformation agenda by always applying a continuous improvement lens on the work completed Key skills and experience Confidentiality: Understand the need for confidentiality regarding documents processed, systems maintained Collaboration: Work effectively and efficiently with colleagues to deliver a first-class service Continuous Improvement: Continually look at ways of improving processes and procedures within the HR function IT Competency: Able to learn how to use internal systems quickly and efficiently. Experience with Microsoft Excel preferred
Apr 30, 2024
Contractor
HR Administrator - Compliance The location of the role is Bristol (hybrid working) . The duration of the contract is 3 months . The pay rate on offer is 13.50 per hour . Role Summary Colleagues are the heart of the business, and we wouldn't be the same without them. This role is vital in providing a key support function to complete HR processes, transactions and generally support our colleagues through the whole colleague lifecycle. This is a multi-skilled role in which you will complete a variety of activities depending on the demand at the time, allowing you to have a great breadth of knowledge across HR policies and processes. You will have the opportunity to support all areas of the business, but will become a specialist within Consumer. This means you will create great working relationships with colleagues for the area you support & build specialist knowledge of how they function, allowing us to deliver an even better colleague experience. Key accountabilities of the role Hold responsibility for activities associated with the onboarding of new hires and the offboarding of all colleagues excluding bespoke routes Act as a point of contact for new joiners to answer any questions and provide any HR support they need Administrative activities aligned to a colleagues pay, sick pay and contracts ensure they are processed efficiently Complete transactions in salary changes, role code changes, one-off payments and internal company move contracts Develop knowledge to respond to Reward queries and cases Liaise with the wider HR community to respond to queries and raise to HR SME for complex cases Provide a consistent and high-quality service while being flexible to work across boundaries Contribute to the wider HR Transformation agenda by always applying a continuous improvement lens on the work completed Key skills and experience Confidentiality: Understand the need for confidentiality regarding documents processed, systems maintained Collaboration: Work effectively and efficiently with colleagues to deliver a first-class service Continuous Improvement: Continually look at ways of improving processes and procedures within the HR function IT Competency: Able to learn how to use internal systems quickly and efficiently. Experience with Microsoft Excel preferred
This position is for an HR Assistant in the Property industry based in Leicestershire. The role entails providing support within the Human Resources department and requires proficiency in HR-related tasks. Client Details Our client is a recognised leader in the Property industry with a significant number of employees across the UK. They have a reputation for delivering high-quality services and have a strong commitment to employee development and satisfaction. Description Assisting with day to day operations of the HR functions and duties Providing clerical and administrative support to the HR department Compiling and updating employee records (hard and soft copies) Coordinating HR projects (meetings, training, surveys etc.) Communicating with public services when necessary Supporting the recruitment process by scheduling interviews and issuing employment contracts Ensuring compliance with UK employment laws Performing other related duties as assigned Profile A successful HR Assistant should have: Proficiency in MS Office applications Previous experience as a HR Administrator/HR Assistant or HR Officer. Excellent communication skills An understanding of HR functions and best practices Familiarity with HR databases and HRIS systems Knowledge of UK employment laws Job Offer A competitive salary- FTE 27000- 32000 A temporary role with potential to progress A supportive and development-focused company culture Opportunity to gain experience in the Property industry We look forward to welcoming the successful HR Assistant to our team in Leicestershire. Don't miss this fantastic opportunity, apply today!
Apr 30, 2024
Seasonal
This position is for an HR Assistant in the Property industry based in Leicestershire. The role entails providing support within the Human Resources department and requires proficiency in HR-related tasks. Client Details Our client is a recognised leader in the Property industry with a significant number of employees across the UK. They have a reputation for delivering high-quality services and have a strong commitment to employee development and satisfaction. Description Assisting with day to day operations of the HR functions and duties Providing clerical and administrative support to the HR department Compiling and updating employee records (hard and soft copies) Coordinating HR projects (meetings, training, surveys etc.) Communicating with public services when necessary Supporting the recruitment process by scheduling interviews and issuing employment contracts Ensuring compliance with UK employment laws Performing other related duties as assigned Profile A successful HR Assistant should have: Proficiency in MS Office applications Previous experience as a HR Administrator/HR Assistant or HR Officer. Excellent communication skills An understanding of HR functions and best practices Familiarity with HR databases and HRIS systems Knowledge of UK employment laws Job Offer A competitive salary- FTE 27000- 32000 A temporary role with potential to progress A supportive and development-focused company culture Opportunity to gain experience in the Property industry We look forward to welcoming the successful HR Assistant to our team in Leicestershire. Don't miss this fantastic opportunity, apply today!
TheNational Liberty Museum(NLM) seeks a dynamic leader to oversee itsOperationsDepartment and diversebusinessinitiatives. Reporting to the Museum'sChief Executive Officer, the successful candidate will play an integral role on the Museum's senior leadership team andwill possess an entrepreneurial spirit as well as excellent strategic and tactical skills to manage agrowingorganization with numerous revenue streams and an overall budget of approximately $3.5million. The COO is responsible for the effective operational, administrative, and financial management of theMuseum, providing strategic and daily operational leadership in the areas of Finance, Operations & Information Technology, Human Resources, and earned income generation. The COO will work in close cooperation with the Board of Directors and staff leadership to enhance the organization's infrastructure through thoughtful planning and the execution of sound, sustainable business practices. In addition, the COO will be expected to interface and build trusting relationships within the organization, including staff and volunteers, as well as with external entities such as auditors, information technology vendors, local and state officials, and other key stakeholders. About NLM Located in the historic district of Center City Philadelphia, the National Liberty Museum illuminates the strength and fragility of liberty through creative and meaningful exhibitions, programs and events that inspire and empower us all to put liberty into action. After 20 years, we are reimagining NLM - and the importance of liberty - for the 21stcentury and beyond. A new CEO is now in place and with investments in interpretive planning, audience engagement and design, we are transforming the Museum at a time when our mission is more critical than ever. Essential Duties and Responsibilities In partnership with the CEO, the COO will oversee the day-to-day responsibilities for planning and managing all finance-related activities of theMuseum, including institutional assurance/audit, risk management, and budgeting/forecasting. Ensure appropriate accounting control over the Museum's endowment and other investment funds. Monitor the investment portfolio and act as direct liaison with investment advisors as directed by the Board's Finance Committee. Develop new business opportunities to enhance earned income for theMuseum. Oversee and ensure the successful implementation of risk management, legal, business insurance, property management, human resources, and information technology activities, policies, and procedures. Recommend and oversee the implementation of information systems to improveNLMoperations and to provide for successful integration of Museum wide activities. Participate in ongoing strategic and tactical planning efforts that strengthen the organization's infrastructure, sustainability, and impact in the communities it serves. Act as chief compliance officer forNLMwith overall responsibility for internal control, records retention, contract administration and ethics/conflict of interest policies under the oversight of the CEO andFinanceCommittee. Understand and apply applicable laws, policies, and procedures quickly and succinctly to assure timely, consistent, and accurate implementation. Oversee HR management ofNLMemployees, including recruitment, hiring, termination, compensation, benefits administration, and professional training and development. In consultation with the CEO, oversee the performance ofMuseumsenior management staff including hiring, appraisal, and dismissal and provide day-to-day operational support to the Operations team. Oversee theMuseum's employee benefit programs and act as administrator ofMuseum's 401(k) plan. Lead, prepare, empower, delegate, and evaluate the performance of a diverse team of professional and technical personnel, ensuring staff receives effective orientation, training, and performance management guidance. Direct and oversee the activities of multiple contract service providers. Serve as primary liaison to the Finance Committeeof the Board of Directors. Grow and supervise a department offivefull-time staff. Experience & Qualifications A Bachelor's degree, with an MBA, MPA, or CPA credentials preferred. Alternately, commensurate experience that demonstrates strategic financial acumen will be considered. A minimum of eight years of financial and operational management experience; at least three years of experience at a managerial level. Strong knowledge of corporate and/or non-profit governance with significant experience interfacing with governing boards. Strong leadership and management skills that have influenced business culture through the development and implementation of strategic initiatives. Effective communication, presentation, negotiation, and problem-solving skills. Team building skills with a collaborative management style. Creative, conceptual, and analytical thinker, with sensitivity to both the artistic and business worlds. Ability to forge and maintain effective working relationships with a variety of representatives of public and private organizations, Board members, volunteers, vendors, Museum staff and the public. Proficiency in CRM systems,Altrupreferred. A passion for and commitment to theMuseum'smission. Staff will be asked to maintain a hybrid schedule with work being completed both in office and at home. Fully vaccinated against COVID-19 with a Centers for Disease Control (CDC) or World Health Organization (WHO) authorized vaccine (or approved for an exemption as a reasonable. accommodation due to a qualified disability or sincerely held religious belief oranotherlegal basis). Salary range of 100K - 135K is based on experience and includes excellent benefits. We are proud of the work environment we have built at the Museum and work each day to create an atmosphere in which everyone can contribute their ideas, energy, and enthusiasm for the important services we provide to the public. We emphasize working together as a team that is cooperative and supportive of each other; open communication is our highest priority. To Apply To Apply The National Liberty Museum is an Equal Opportunity Employer seeking a diverse workforce. Interested applicants are asked to please forward a cover letter and resume for consideration .
Apr 30, 2024
Full time
TheNational Liberty Museum(NLM) seeks a dynamic leader to oversee itsOperationsDepartment and diversebusinessinitiatives. Reporting to the Museum'sChief Executive Officer, the successful candidate will play an integral role on the Museum's senior leadership team andwill possess an entrepreneurial spirit as well as excellent strategic and tactical skills to manage agrowingorganization with numerous revenue streams and an overall budget of approximately $3.5million. The COO is responsible for the effective operational, administrative, and financial management of theMuseum, providing strategic and daily operational leadership in the areas of Finance, Operations & Information Technology, Human Resources, and earned income generation. The COO will work in close cooperation with the Board of Directors and staff leadership to enhance the organization's infrastructure through thoughtful planning and the execution of sound, sustainable business practices. In addition, the COO will be expected to interface and build trusting relationships within the organization, including staff and volunteers, as well as with external entities such as auditors, information technology vendors, local and state officials, and other key stakeholders. About NLM Located in the historic district of Center City Philadelphia, the National Liberty Museum illuminates the strength and fragility of liberty through creative and meaningful exhibitions, programs and events that inspire and empower us all to put liberty into action. After 20 years, we are reimagining NLM - and the importance of liberty - for the 21stcentury and beyond. A new CEO is now in place and with investments in interpretive planning, audience engagement and design, we are transforming the Museum at a time when our mission is more critical than ever. Essential Duties and Responsibilities In partnership with the CEO, the COO will oversee the day-to-day responsibilities for planning and managing all finance-related activities of theMuseum, including institutional assurance/audit, risk management, and budgeting/forecasting. Ensure appropriate accounting control over the Museum's endowment and other investment funds. Monitor the investment portfolio and act as direct liaison with investment advisors as directed by the Board's Finance Committee. Develop new business opportunities to enhance earned income for theMuseum. Oversee and ensure the successful implementation of risk management, legal, business insurance, property management, human resources, and information technology activities, policies, and procedures. Recommend and oversee the implementation of information systems to improveNLMoperations and to provide for successful integration of Museum wide activities. Participate in ongoing strategic and tactical planning efforts that strengthen the organization's infrastructure, sustainability, and impact in the communities it serves. Act as chief compliance officer forNLMwith overall responsibility for internal control, records retention, contract administration and ethics/conflict of interest policies under the oversight of the CEO andFinanceCommittee. Understand and apply applicable laws, policies, and procedures quickly and succinctly to assure timely, consistent, and accurate implementation. Oversee HR management ofNLMemployees, including recruitment, hiring, termination, compensation, benefits administration, and professional training and development. In consultation with the CEO, oversee the performance ofMuseumsenior management staff including hiring, appraisal, and dismissal and provide day-to-day operational support to the Operations team. Oversee theMuseum's employee benefit programs and act as administrator ofMuseum's 401(k) plan. Lead, prepare, empower, delegate, and evaluate the performance of a diverse team of professional and technical personnel, ensuring staff receives effective orientation, training, and performance management guidance. Direct and oversee the activities of multiple contract service providers. Serve as primary liaison to the Finance Committeeof the Board of Directors. Grow and supervise a department offivefull-time staff. Experience & Qualifications A Bachelor's degree, with an MBA, MPA, or CPA credentials preferred. Alternately, commensurate experience that demonstrates strategic financial acumen will be considered. A minimum of eight years of financial and operational management experience; at least three years of experience at a managerial level. Strong knowledge of corporate and/or non-profit governance with significant experience interfacing with governing boards. Strong leadership and management skills that have influenced business culture through the development and implementation of strategic initiatives. Effective communication, presentation, negotiation, and problem-solving skills. Team building skills with a collaborative management style. Creative, conceptual, and analytical thinker, with sensitivity to both the artistic and business worlds. Ability to forge and maintain effective working relationships with a variety of representatives of public and private organizations, Board members, volunteers, vendors, Museum staff and the public. Proficiency in CRM systems,Altrupreferred. A passion for and commitment to theMuseum'smission. Staff will be asked to maintain a hybrid schedule with work being completed both in office and at home. Fully vaccinated against COVID-19 with a Centers for Disease Control (CDC) or World Health Organization (WHO) authorized vaccine (or approved for an exemption as a reasonable. accommodation due to a qualified disability or sincerely held religious belief oranotherlegal basis). Salary range of 100K - 135K is based on experience and includes excellent benefits. We are proud of the work environment we have built at the Museum and work each day to create an atmosphere in which everyone can contribute their ideas, energy, and enthusiasm for the important services we provide to the public. We emphasize working together as a team that is cooperative and supportive of each other; open communication is our highest priority. To Apply To Apply The National Liberty Museum is an Equal Opportunity Employer seeking a diverse workforce. Interested applicants are asked to please forward a cover letter and resume for consideration .
Desktop IT Support Analyst (macOS-focused) Dynamic creative organisation is seeking a Desktop Support Analyst to join their team. The ideal candidate should possess at least one year of experience in an IT Support role, preferably in a creative industry or equivalent qualification. This role provides 1st and 2nd line macOS focused technical support to users, handling walk-in requests, calls, and emails directed to the internal IT department. Responsibilities: Provide company-wide 1st/2nd line IT support Log and track using the Helpdesk ticketing system and resolve promptly or escalate as required Assist in project work Offer desk-side, telephone, and email IT support, troubleshooting problems and being available to assist - proactive and helpful Assist with laptops, AV systems, and meeting rooms Set up new starters and do onboarding Configure and deploy devices and phones Microsoft Office 365, Dropbox, Google Suite, Adobe Creative Suite, Jamf and conferencing systems Conduct IT inductions, participate in staff training sessions, and create user guides. Assist with the installation of new hardware and software Provide support for printers and scanners, liaising with suppliers for repairs and maintenance. Office moves when happening Monitor meeting rooms and printers and report any technical issues to the supplier. Coordinate computer repairs, and manage deliveries and collections. Cycle laptops and assets in line with new staff. Implement changes and requests from the Head of IT or System Administrator Administer user accounts and licenses. Perform off-boarding processes for leavers and work with HR to collect devices back from leavers. Assist with admin and maintenance activities. Perform general IT support tasks. Undertake and implement basic security. Process administrative tasks for the team. Appetite to grow and learn. Ability to operate calmly under pressure. Ability to operate as an individual Can-do attitude Ideally you have: Minimum of 1 year of IT Support experience, preferably in a creative agency or equivalent qualification Proficiency in Mac OS, Windows 10, Microsoft Office applications (versions 2016 and above), experience with administration of Exchange Online and Office 365 apps highly desirable Familiarity with remote support tools such as TeamViewer, Splashtop, Apple Remote Desktop, and Microsoft Remote Desktop Experience supporting Microsoft Teams, Zoom, Webex, Google Meet Knowledge of Dropbox Enterprise, OneDrive, and Google Drive Recent technical working knowledge of some or all of the following: Mac OS, Windows 10, Windows Server 2012/2016, Microsoft Office 2016, Crowdstrike or similar AV products, Active Directory User and Computer administration, basic network troubleshooting, WiFi, iPhone/iPad/Android, Citrix/Remote Desktop, VOIP telephone systems administration Experience with MDM systems and mobile device deployment, such as Microsoft InTune and Jamf Extensive benefits package Eligo Recruitment is acting as an Employment Agency in relation to this vacancy.
Apr 30, 2024
Full time
Desktop IT Support Analyst (macOS-focused) Dynamic creative organisation is seeking a Desktop Support Analyst to join their team. The ideal candidate should possess at least one year of experience in an IT Support role, preferably in a creative industry or equivalent qualification. This role provides 1st and 2nd line macOS focused technical support to users, handling walk-in requests, calls, and emails directed to the internal IT department. Responsibilities: Provide company-wide 1st/2nd line IT support Log and track using the Helpdesk ticketing system and resolve promptly or escalate as required Assist in project work Offer desk-side, telephone, and email IT support, troubleshooting problems and being available to assist - proactive and helpful Assist with laptops, AV systems, and meeting rooms Set up new starters and do onboarding Configure and deploy devices and phones Microsoft Office 365, Dropbox, Google Suite, Adobe Creative Suite, Jamf and conferencing systems Conduct IT inductions, participate in staff training sessions, and create user guides. Assist with the installation of new hardware and software Provide support for printers and scanners, liaising with suppliers for repairs and maintenance. Office moves when happening Monitor meeting rooms and printers and report any technical issues to the supplier. Coordinate computer repairs, and manage deliveries and collections. Cycle laptops and assets in line with new staff. Implement changes and requests from the Head of IT or System Administrator Administer user accounts and licenses. Perform off-boarding processes for leavers and work with HR to collect devices back from leavers. Assist with admin and maintenance activities. Perform general IT support tasks. Undertake and implement basic security. Process administrative tasks for the team. Appetite to grow and learn. Ability to operate calmly under pressure. Ability to operate as an individual Can-do attitude Ideally you have: Minimum of 1 year of IT Support experience, preferably in a creative agency or equivalent qualification Proficiency in Mac OS, Windows 10, Microsoft Office applications (versions 2016 and above), experience with administration of Exchange Online and Office 365 apps highly desirable Familiarity with remote support tools such as TeamViewer, Splashtop, Apple Remote Desktop, and Microsoft Remote Desktop Experience supporting Microsoft Teams, Zoom, Webex, Google Meet Knowledge of Dropbox Enterprise, OneDrive, and Google Drive Recent technical working knowledge of some or all of the following: Mac OS, Windows 10, Windows Server 2012/2016, Microsoft Office 2016, Crowdstrike or similar AV products, Active Directory User and Computer administration, basic network troubleshooting, WiFi, iPhone/iPad/Android, Citrix/Remote Desktop, VOIP telephone systems administration Experience with MDM systems and mobile device deployment, such as Microsoft InTune and Jamf Extensive benefits package Eligo Recruitment is acting as an Employment Agency in relation to this vacancy.
At Terraplas, we have an exciting opportunity for a dynamic Sales and Logistics Executive to join our growing team. If you have 3-5 years' experience of sales, export, import, and shipping within a manufacturing setting, we'd love to hear from you - apply online today! Sales and Logistics ExecutiveStockport, SK1 2AE with Hybrid working Full time, permanent £30,000 - £35,000 per annum Full driving licence and passport required Please Note: Applicants must be authorised to work in the UK Terraplas, the world's No.1 for Turf Protection, is seeking a motivated individual to join our team as a Sales and Logistics Executive. We have been at the forefront of developing and manufacturing temporary flooring systems for over 30 years, ensuring high-quality stadium turf remains intact during large-scale events. As the original innovator of turf protection techniques, we have a proven track record of success, with renowned venues, including Wembley Stadium, placing their trust in our expertise. Benefits: Hybrid working Bonus scheme Competitive company pension contribution Healthcare cashback scheme Wellbeing incentive Cycle to work scheme Computer scheme 25 days holiday + 8 bank holidays Death in service About the Role: You will be responsible and accountable for the company's Sales, Planning, Procurement and Global Shipping Activities (UK, Export and Import). The shipping element of this role will be supported by the Shipping Team within Hughes Safety Showers Ltd. Key Responsibilities: Respond to online and phone inquiries, calculate costs, produce quotations, and assist with sales inquiries Manage Salesforce Leads and Opportunities, liaise with Distributors, Partners, and Rental associates for quotations and product support Support management of the Terraplas Customer Inbox and obtain same-day freight quotes. Assist Business Manager with production planning, scheduling, reporting, and stock management Coordinate purchase orders, material lead-times, goods receipts, despatches, and stock takes Coordinate loading activities with sub-manufacturers, create labels, mark, and load shipments Collaborate with Hughes Shipping Team for Certificates of Origin, shipping activities, and monitor consignments in transit Obtain, manage, and record proof of delivery documentation, report on-time delivery, and manage shipping budget Analyse and report costs and performance for logistics activities, distribute monthly free stock lists, and assist in Sage ERP integration Attend events, conferences, and trade shows as needed About You: Experience: 3-5 years in Sales, Export, Import, and Shipping within a manufacturing setting Possession of a full clean driving license and passport Consideration for candidates with transferable skills and enthusiasm. Technical Skills: Proficient in Salesforce or similar CRM platforms Strong telephone etiquette and export documentation knowledge Detail-oriented with proficiency in Microsoft Office and SAGE 200c Effective communicator with both production and commercial teams Skilled in problem-solving and independent work Knowledgeable in health and safety regulations, ISO standards, and willing to undergo necessary training Education Requirements: Degree level education preferred but not required GCSE in Math and English, with basic environmental and quality awareness Why Terraplas? As an associate with us, you will be part of a small but dynamic and forward-thinking team, willing to reward those who are driven to providing exceptional service to both internal and external customers. As well as being a key member of the team that who further strengthens the foundation of our business, you will have the opportunity to add value that is felt throughout our customer base. The successful candidate will have the opportunity to immediately impact on the performance of the business and will be given exposure to the wider executive organisation. How to apply for the role: If you have the skills and experience required for this position, click "apply" today and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents. You must be authorised to work in the UK. No agencies please. Other suitable skills and experience include Sales Executive, Sales, Sales Assistant, Logistics, Sales and Logistics Executive, Customer Service, Sales Coordinator, Sales Administrator, Supply Chain Sales, Sales Operations.
Apr 30, 2024
Full time
At Terraplas, we have an exciting opportunity for a dynamic Sales and Logistics Executive to join our growing team. If you have 3-5 years' experience of sales, export, import, and shipping within a manufacturing setting, we'd love to hear from you - apply online today! Sales and Logistics ExecutiveStockport, SK1 2AE with Hybrid working Full time, permanent £30,000 - £35,000 per annum Full driving licence and passport required Please Note: Applicants must be authorised to work in the UK Terraplas, the world's No.1 for Turf Protection, is seeking a motivated individual to join our team as a Sales and Logistics Executive. We have been at the forefront of developing and manufacturing temporary flooring systems for over 30 years, ensuring high-quality stadium turf remains intact during large-scale events. As the original innovator of turf protection techniques, we have a proven track record of success, with renowned venues, including Wembley Stadium, placing their trust in our expertise. Benefits: Hybrid working Bonus scheme Competitive company pension contribution Healthcare cashback scheme Wellbeing incentive Cycle to work scheme Computer scheme 25 days holiday + 8 bank holidays Death in service About the Role: You will be responsible and accountable for the company's Sales, Planning, Procurement and Global Shipping Activities (UK, Export and Import). The shipping element of this role will be supported by the Shipping Team within Hughes Safety Showers Ltd. Key Responsibilities: Respond to online and phone inquiries, calculate costs, produce quotations, and assist with sales inquiries Manage Salesforce Leads and Opportunities, liaise with Distributors, Partners, and Rental associates for quotations and product support Support management of the Terraplas Customer Inbox and obtain same-day freight quotes. Assist Business Manager with production planning, scheduling, reporting, and stock management Coordinate purchase orders, material lead-times, goods receipts, despatches, and stock takes Coordinate loading activities with sub-manufacturers, create labels, mark, and load shipments Collaborate with Hughes Shipping Team for Certificates of Origin, shipping activities, and monitor consignments in transit Obtain, manage, and record proof of delivery documentation, report on-time delivery, and manage shipping budget Analyse and report costs and performance for logistics activities, distribute monthly free stock lists, and assist in Sage ERP integration Attend events, conferences, and trade shows as needed About You: Experience: 3-5 years in Sales, Export, Import, and Shipping within a manufacturing setting Possession of a full clean driving license and passport Consideration for candidates with transferable skills and enthusiasm. Technical Skills: Proficient in Salesforce or similar CRM platforms Strong telephone etiquette and export documentation knowledge Detail-oriented with proficiency in Microsoft Office and SAGE 200c Effective communicator with both production and commercial teams Skilled in problem-solving and independent work Knowledgeable in health and safety regulations, ISO standards, and willing to undergo necessary training Education Requirements: Degree level education preferred but not required GCSE in Math and English, with basic environmental and quality awareness Why Terraplas? As an associate with us, you will be part of a small but dynamic and forward-thinking team, willing to reward those who are driven to providing exceptional service to both internal and external customers. As well as being a key member of the team that who further strengthens the foundation of our business, you will have the opportunity to add value that is felt throughout our customer base. The successful candidate will have the opportunity to immediately impact on the performance of the business and will be given exposure to the wider executive organisation. How to apply for the role: If you have the skills and experience required for this position, click "apply" today and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents. You must be authorised to work in the UK. No agencies please. Other suitable skills and experience include Sales Executive, Sales, Sales Assistant, Logistics, Sales and Logistics Executive, Customer Service, Sales Coordinator, Sales Administrator, Supply Chain Sales, Sales Operations.
We are seeking a dedicated and detail-oriented HR Administrator to join a dynamic Human Resources team based in Kidderminster. The ideal candidate will play a crucial role in supporting HR operations and ensuring the smooth functioning of various HR processes. This position requires excellent organisational skills, a strong attention to detail, and the ability to maintain confidentiality. This is a great chance for someone with previous office experience to get into a career in HR. Summary of Job: To maintain strict confidentiality at all times To provide general HR and training administration services to the Company in support of the HR & Training Manager, HR & Training Officer, payroll department and all employees To be able to communicate effectively on all levels To possess a kind and understanding nature Staff relationship: Directly responsible to the HR & Training Manager Liaises and works closely with the HR & Training Officer Liaises with clients, agencies, customers and any other bodies, as required by the role Duties and responsibilities: Shall be fully committed to the achievement of the company policies and objectives with attention to quality, health, safety and environment To maintain employment law knowledge To be fully conversant with MS Office, including Word, Excel, Outlook and PowerPoint To assist with the annual employee performance appraisals, collating and logging all information To assist with the administration of apprenticeship programmes, which includes coordinating documentation for interviewing prospective candidates, liaising with colleges and completing paperwork To support the HR & Training Officer with the organisation of company social events To assist with completing paperwork for company Visas, Passports and Sponsorship, when they are due for renewal To maintain databases, filing systems and scan/photocopy documents, as required To attend relevant training courses To assist the HR & Training Officer with the administration, development and implementation of, manage, update and maintain all employee training programmes (matrices); ensure all H&S training is delivered, book induction training sessions and introduction days/internal training in relevant departments, external training courses and liaise with Managers/Directors to ensure individual requests are signed off in advance and delivered in a timely manner Qualifications, experience & skills: Minimum GCSE Grade 5 (equivalent previous grade C) or higher in English & Maths Strong verbal and written communication skills (must possess an excellent command of written English) Administrative expertise Hours of work Office hours enable flexi-time working, covering a 37-hour week. Flexible start and finish times are available with core hours which must be covered each day. Monday to Thursday covers an 8-hour shift and Friday covers a 5-hour shift. Further details will be given at interview stage. Benefits: Company bonus Company pension scheme Life insurance (death in service) 23 days holiday (19 floating days, 4 fixed towards Christmas shutdown) +extra service days +Bank Holidays +Birthday Leave (after 2 full calendar years service) Free on-site parking Training opportunities Long term career development Free eye tests and contribution towards lenses/spectacles for VDU users, if appropriate
Apr 30, 2024
Full time
We are seeking a dedicated and detail-oriented HR Administrator to join a dynamic Human Resources team based in Kidderminster. The ideal candidate will play a crucial role in supporting HR operations and ensuring the smooth functioning of various HR processes. This position requires excellent organisational skills, a strong attention to detail, and the ability to maintain confidentiality. This is a great chance for someone with previous office experience to get into a career in HR. Summary of Job: To maintain strict confidentiality at all times To provide general HR and training administration services to the Company in support of the HR & Training Manager, HR & Training Officer, payroll department and all employees To be able to communicate effectively on all levels To possess a kind and understanding nature Staff relationship: Directly responsible to the HR & Training Manager Liaises and works closely with the HR & Training Officer Liaises with clients, agencies, customers and any other bodies, as required by the role Duties and responsibilities: Shall be fully committed to the achievement of the company policies and objectives with attention to quality, health, safety and environment To maintain employment law knowledge To be fully conversant with MS Office, including Word, Excel, Outlook and PowerPoint To assist with the annual employee performance appraisals, collating and logging all information To assist with the administration of apprenticeship programmes, which includes coordinating documentation for interviewing prospective candidates, liaising with colleges and completing paperwork To support the HR & Training Officer with the organisation of company social events To assist with completing paperwork for company Visas, Passports and Sponsorship, when they are due for renewal To maintain databases, filing systems and scan/photocopy documents, as required To attend relevant training courses To assist the HR & Training Officer with the administration, development and implementation of, manage, update and maintain all employee training programmes (matrices); ensure all H&S training is delivered, book induction training sessions and introduction days/internal training in relevant departments, external training courses and liaise with Managers/Directors to ensure individual requests are signed off in advance and delivered in a timely manner Qualifications, experience & skills: Minimum GCSE Grade 5 (equivalent previous grade C) or higher in English & Maths Strong verbal and written communication skills (must possess an excellent command of written English) Administrative expertise Hours of work Office hours enable flexi-time working, covering a 37-hour week. Flexible start and finish times are available with core hours which must be covered each day. Monday to Thursday covers an 8-hour shift and Friday covers a 5-hour shift. Further details will be given at interview stage. Benefits: Company bonus Company pension scheme Life insurance (death in service) 23 days holiday (19 floating days, 4 fixed towards Christmas shutdown) +extra service days +Bank Holidays +Birthday Leave (after 2 full calendar years service) Free on-site parking Training opportunities Long term career development Free eye tests and contribution towards lenses/spectacles for VDU users, if appropriate
Switched On London has an exciting opportunity for an enthusiastic experienced Administrator looking for a new challenge, within a busy, fast-paced, and varied role where you can provide excellent customer service skills and support to our growing team. We are looking for the right individual to join our Admin team immediately at our office based on Garratt Lane close to Earlsfield Station, SW18. Ideally the candidate lives within a 5 mile radius of Earlsfield. The Role: Scheduling and allocation of work requests to the best team member suitable for the task, depending on individual skill sets. Use reporting tools to identify any outstanding jobs and take action to get them completed in a timely manner. Main tasks will include taking phone inquiries and making follow-up calls efficiently and with confidence. Drawing up initial invoices and taking payments from clients. Following up on quotations to arrange jobs and secure new business. Effectively and securely managing a key tagging system. Communicate with internal departments, contractors, and suppliers. Source and order parts, adhering to purchasing procedures. Reporting on various working activities, feeding back to Office Manager and Directors The Candidate: Exceptional communication skills, both written and verbal. A passion for delivering outstanding customer service with drive, enthusiasm, energy, and most importantly, an unshakable commitment to standards. Ability to quickly build relationships and credibility with owners, internal teams, manufacturers, and suppliers. The role requires time management and organisational skills, with the ability to use own initiative in problem-solving, challenging performance, and driving improvement through change. Strong negotiating and liaising skills. The ability to work with pace and accuracy. Computer literate and confident in IT systems including MS Outlook, Word, and Excel. Prior use of CRM system (Commusoft) and Zendesk advantageous but not essential- training to be provided. What will you get in return?: You will be entitled to a highly competitive salary and a great range of benefits including: Potential of Hybrid working for non-field associated roles Auto-enrolment into our pension scheme Cycle to work scheme Training and development opportunities (including day releases for studies) Company equipment tailored to your role (laptop, mobile, additional screens, company vehicle) Regular Social Events including Summer Party and an Annual Christmas Event Employee recognition rewards Bonus scheme How to Apply: If you are interested in our Administrator role, please submit your application via the contact details provided and you will be contacted with further information about this opportunity or email your CV directly to .
Apr 30, 2024
Full time
Switched On London has an exciting opportunity for an enthusiastic experienced Administrator looking for a new challenge, within a busy, fast-paced, and varied role where you can provide excellent customer service skills and support to our growing team. We are looking for the right individual to join our Admin team immediately at our office based on Garratt Lane close to Earlsfield Station, SW18. Ideally the candidate lives within a 5 mile radius of Earlsfield. The Role: Scheduling and allocation of work requests to the best team member suitable for the task, depending on individual skill sets. Use reporting tools to identify any outstanding jobs and take action to get them completed in a timely manner. Main tasks will include taking phone inquiries and making follow-up calls efficiently and with confidence. Drawing up initial invoices and taking payments from clients. Following up on quotations to arrange jobs and secure new business. Effectively and securely managing a key tagging system. Communicate with internal departments, contractors, and suppliers. Source and order parts, adhering to purchasing procedures. Reporting on various working activities, feeding back to Office Manager and Directors The Candidate: Exceptional communication skills, both written and verbal. A passion for delivering outstanding customer service with drive, enthusiasm, energy, and most importantly, an unshakable commitment to standards. Ability to quickly build relationships and credibility with owners, internal teams, manufacturers, and suppliers. The role requires time management and organisational skills, with the ability to use own initiative in problem-solving, challenging performance, and driving improvement through change. Strong negotiating and liaising skills. The ability to work with pace and accuracy. Computer literate and confident in IT systems including MS Outlook, Word, and Excel. Prior use of CRM system (Commusoft) and Zendesk advantageous but not essential- training to be provided. What will you get in return?: You will be entitled to a highly competitive salary and a great range of benefits including: Potential of Hybrid working for non-field associated roles Auto-enrolment into our pension scheme Cycle to work scheme Training and development opportunities (including day releases for studies) Company equipment tailored to your role (laptop, mobile, additional screens, company vehicle) Regular Social Events including Summer Party and an Annual Christmas Event Employee recognition rewards Bonus scheme How to Apply: If you are interested in our Administrator role, please submit your application via the contact details provided and you will be contacted with further information about this opportunity or email your CV directly to .
Senior Systems Administrator Location: St Neots (PE19 8YP), Cambridge Hours: Full-time, 40 hours a week. On-site. Your role Due to an internal promotion, we are looking for a Senior Systems Administrator with a strong interest in networking to join our internal IT Department. The IT department is the backbone of our business, supporting, advising, and guiding in every decision. The successful candidate will support a wide range of IT needs across the business, ranging from provisioning, implementing, and upgrading both physical and virtual servers, as well as networks to systematically fault-finding. This role also includes project management aspects within the form of delivering and managing long-term multi-phase projects from end to end. What we are looking for: Windows System Administration Networking Cloud platforms IT Security Knowledge Linux Systems Administration Hands-on hardware experience Scripting (PowerShell and/or Bash) programming skills What's in it for you? At Pico, we believe in providing you with a workplace where you can be yourself and work alongside amazing people to enjoy a varied and rewarding career. Enjoy flexible holidays, a chance to relax at one of our three holiday homes, and be part of our annual Profit-Related Pay (PRP) bonus! Embrace sustainability with our Electric Vehicle Salary Sacrifice Scheme and come along to our vibrant Summer and Christmas parties, to name just a few! Want to see the full benefits list? You will find free fruit and five varieties of bean-to-cup coffee in our offices. And if you are up for exploring, St Neots has a variety of shops and eateries to satisfy your cravings. At Pico, every voice is heard, and you will be valued as an essential part of our team. Join us on this exciting journey where appreciation and opportunity await you. Are you ready to join the team? If you are as excited as we are, hit the apply button below, and let's get your next chapter started. For any queries, reach out to Joe Tilley. We cannot wait to welcome you on board!
Apr 30, 2024
Full time
Senior Systems Administrator Location: St Neots (PE19 8YP), Cambridge Hours: Full-time, 40 hours a week. On-site. Your role Due to an internal promotion, we are looking for a Senior Systems Administrator with a strong interest in networking to join our internal IT Department. The IT department is the backbone of our business, supporting, advising, and guiding in every decision. The successful candidate will support a wide range of IT needs across the business, ranging from provisioning, implementing, and upgrading both physical and virtual servers, as well as networks to systematically fault-finding. This role also includes project management aspects within the form of delivering and managing long-term multi-phase projects from end to end. What we are looking for: Windows System Administration Networking Cloud platforms IT Security Knowledge Linux Systems Administration Hands-on hardware experience Scripting (PowerShell and/or Bash) programming skills What's in it for you? At Pico, we believe in providing you with a workplace where you can be yourself and work alongside amazing people to enjoy a varied and rewarding career. Enjoy flexible holidays, a chance to relax at one of our three holiday homes, and be part of our annual Profit-Related Pay (PRP) bonus! Embrace sustainability with our Electric Vehicle Salary Sacrifice Scheme and come along to our vibrant Summer and Christmas parties, to name just a few! Want to see the full benefits list? You will find free fruit and five varieties of bean-to-cup coffee in our offices. And if you are up for exploring, St Neots has a variety of shops and eateries to satisfy your cravings. At Pico, every voice is heard, and you will be valued as an essential part of our team. Join us on this exciting journey where appreciation and opportunity await you. Are you ready to join the team? If you are as excited as we are, hit the apply button below, and let's get your next chapter started. For any queries, reach out to Joe Tilley. We cannot wait to welcome you on board!
Job Title: 2nd Line Engineer Location: Cambridge (Hybrid) Salary: Up to £35,000 DOE Are you a skilled IT professional with a passion for cloud technologies? Do you thrive in a dynamic environment where you can apply your expertise to solve complex technical issues? If so, we have the perfect opportunity for you! We are currently seeking a talented, outgoing 2nd Line Engineer to join our clients team in Cambridge, this is a hybrid role. As a 2nd Line Engineer, you will play a crucial role in supporting our clients and ensuring the smooth operation of their IT systems. Key Responsibilities: Provide technical support and troubleshooting for escalated issues from the 1st Line support team. Diagnose and resolve technical hardware and software issues across a variety of platforms and systems. Install, configure, and maintain computer hardware, software, systems, networks, printers, and scanners. Ensure security measures are implemented and maintained across all systems. Collaborate with other team members to improve efficiency and effectiveness of IT operations. Requirements: Extensive experience working with O365, Azure, and Active Directory, Networking. Previous experience working for a Managed Service Provider (MSP) is highly desirable. Strong knowledge of cloud-based solutions and end-user support. Excellent communication and customer service skills. Ability to work independently and as part of a team. Relevant certifications (e.g., Microsoft Certified: Modern Desktop Administrator Associate) are a plus. This is a fantastic opportunity for an ambitious individual who is looking to take their career to the next level. If you are passionate about technology and eager to work with cutting-edge cloud solutions, we want to hear from you! To apply, please submit your CV for immediate consideration.
Apr 30, 2024
Full time
Job Title: 2nd Line Engineer Location: Cambridge (Hybrid) Salary: Up to £35,000 DOE Are you a skilled IT professional with a passion for cloud technologies? Do you thrive in a dynamic environment where you can apply your expertise to solve complex technical issues? If so, we have the perfect opportunity for you! We are currently seeking a talented, outgoing 2nd Line Engineer to join our clients team in Cambridge, this is a hybrid role. As a 2nd Line Engineer, you will play a crucial role in supporting our clients and ensuring the smooth operation of their IT systems. Key Responsibilities: Provide technical support and troubleshooting for escalated issues from the 1st Line support team. Diagnose and resolve technical hardware and software issues across a variety of platforms and systems. Install, configure, and maintain computer hardware, software, systems, networks, printers, and scanners. Ensure security measures are implemented and maintained across all systems. Collaborate with other team members to improve efficiency and effectiveness of IT operations. Requirements: Extensive experience working with O365, Azure, and Active Directory, Networking. Previous experience working for a Managed Service Provider (MSP) is highly desirable. Strong knowledge of cloud-based solutions and end-user support. Excellent communication and customer service skills. Ability to work independently and as part of a team. Relevant certifications (e.g., Microsoft Certified: Modern Desktop Administrator Associate) are a plus. This is a fantastic opportunity for an ambitious individual who is looking to take their career to the next level. If you are passionate about technology and eager to work with cutting-edge cloud solutions, we want to hear from you! To apply, please submit your CV for immediate consideration.