Job description My client is a leading manufacturing company based north of York, with an international presence and growing demand for their products. They are now seeking a dedicated and commercially minded individual to join their team as Project Research Coordinator. The successful candidate will play a pivotal role in the growth of the company by tracking projects and identifying new sales opportunities. Your main responsibilities will encompass researching projects and contractors, lead generation, project tracking, and collaborating closely with the sales team to unlock new avenues for business. Responsibilities: Identify potential new projects and leads through various channels, including Construction project leads and specifier portals. Work closely with the sales team to understand and develop lead and project opportunities. Design, plan, and coordinate programs, presenting them to our internal team, customers, and architects via video and on-site sessions. Monitor and evaluate the effectiveness of programs, gathering feedback for continuous improvement. Requirements: Background or knowledge of the construction sector would be desirable. Excellent communication skills. Analytical mindset with the ability to gather and interpret data for decision-making. Proficiency in using CRM software. Team-oriented, collaborative, and customer-focused approach. Benefits: £25,000 salary plus individual and team bonuses - OTE earnings £35,000 Additional Leave 24 days holiday plus statutory entitlements Company Pension On-site Parking Private Medical Insurance Sick Pay
May 01, 2024
Full time
Job description My client is a leading manufacturing company based north of York, with an international presence and growing demand for their products. They are now seeking a dedicated and commercially minded individual to join their team as Project Research Coordinator. The successful candidate will play a pivotal role in the growth of the company by tracking projects and identifying new sales opportunities. Your main responsibilities will encompass researching projects and contractors, lead generation, project tracking, and collaborating closely with the sales team to unlock new avenues for business. Responsibilities: Identify potential new projects and leads through various channels, including Construction project leads and specifier portals. Work closely with the sales team to understand and develop lead and project opportunities. Design, plan, and coordinate programs, presenting them to our internal team, customers, and architects via video and on-site sessions. Monitor and evaluate the effectiveness of programs, gathering feedback for continuous improvement. Requirements: Background or knowledge of the construction sector would be desirable. Excellent communication skills. Analytical mindset with the ability to gather and interpret data for decision-making. Proficiency in using CRM software. Team-oriented, collaborative, and customer-focused approach. Benefits: £25,000 salary plus individual and team bonuses - OTE earnings £35,000 Additional Leave 24 days holiday plus statutory entitlements Company Pension On-site Parking Private Medical Insurance Sick Pay
Location: Worthing, West Sussex Industry: Manufacturing Contract Type: Permanent Salary: 28,000 - 30,000 per year + excellent benefits! Are you an experienced Recruitment Administrator with a passion for sourcing great talent? Our client, a leading manufacturing organisation based in Worthing, West Sussex, is seeking a Recruitment Administrator to join their team. As part of the global HR team, you will play a crucial role in supporting the direct sourcing strategy for manufacturing technician roles. What You'll Be Doing: Take ownership of the full 360 recruitment process, including advertising, shortlisting, screening, scheduling assessment centres, arranging interviews, and extending offers. Organise and host high volume assessment centres. Collaborate with hiring managers within the manufacturing department to ensure best practise recruitment and adherence to standards and processes. Ensure timely and high-quality fulfilment of production labour requirements by sourcing and attracting quality candidates. Utilise the Applicant Tracking System (ATS) and relevant job boards to manage all manufacturing recruitment, regularly refreshing job posts to attract a diverse pool of candidates. Stay up to date with relevant employment law, including right to work checks. Act as a brand ambassador, promoting our client's values and opportunities. What Experience Do You Need: Previous experience in recruiting high volume roles. Proficiency in organising and hosting assessment centres. Familiarity with using an ATS. Strong collaborative skills with the ability to influence and think creatively. Excellent verbal and written communication skills. What our client can offer you: Private healthcare. Enhanced maternity and paternity pay. Excellent company culture that promotes staff wellbeing. Monthly yoga sessions and quarterly massages, and a wellbeing reimbursment programme. Social calender. On-site restaurant. Enhanced maternity and paternity leave. Parking. If you are a passionate and skilled Recruitment Administrator looking to work with a leading manufacturing organisation, apply with your updated CV today. Join their team and contribute to the growth and success of their organisation. Office Angels are an equal opportunity employer and are acting as a recruitment agency for this vacancy. Please be aware we receive a lot of applicants for our roles if you have not been contacted within the next 5 days of applying for this role on this occasion you have not been successful but please go to our website for more vacancies - (url removed). Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
May 01, 2024
Full time
Location: Worthing, West Sussex Industry: Manufacturing Contract Type: Permanent Salary: 28,000 - 30,000 per year + excellent benefits! Are you an experienced Recruitment Administrator with a passion for sourcing great talent? Our client, a leading manufacturing organisation based in Worthing, West Sussex, is seeking a Recruitment Administrator to join their team. As part of the global HR team, you will play a crucial role in supporting the direct sourcing strategy for manufacturing technician roles. What You'll Be Doing: Take ownership of the full 360 recruitment process, including advertising, shortlisting, screening, scheduling assessment centres, arranging interviews, and extending offers. Organise and host high volume assessment centres. Collaborate with hiring managers within the manufacturing department to ensure best practise recruitment and adherence to standards and processes. Ensure timely and high-quality fulfilment of production labour requirements by sourcing and attracting quality candidates. Utilise the Applicant Tracking System (ATS) and relevant job boards to manage all manufacturing recruitment, regularly refreshing job posts to attract a diverse pool of candidates. Stay up to date with relevant employment law, including right to work checks. Act as a brand ambassador, promoting our client's values and opportunities. What Experience Do You Need: Previous experience in recruiting high volume roles. Proficiency in organising and hosting assessment centres. Familiarity with using an ATS. Strong collaborative skills with the ability to influence and think creatively. Excellent verbal and written communication skills. What our client can offer you: Private healthcare. Enhanced maternity and paternity pay. Excellent company culture that promotes staff wellbeing. Monthly yoga sessions and quarterly massages, and a wellbeing reimbursment programme. Social calender. On-site restaurant. Enhanced maternity and paternity leave. Parking. If you are a passionate and skilled Recruitment Administrator looking to work with a leading manufacturing organisation, apply with your updated CV today. Join their team and contribute to the growth and success of their organisation. Office Angels are an equal opportunity employer and are acting as a recruitment agency for this vacancy. Please be aware we receive a lot of applicants for our roles if you have not been contacted within the next 5 days of applying for this role on this occasion you have not been successful but please go to our website for more vacancies - (url removed). Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Role: 1st Line Support Engineer Location: Redditch Salary: 22,000 - 26,000 + Progression Guaranteed! Interviewing Immediately - Apply Now Are you at the start of your IT career and looking for the next step up the IT ladder? Then look no further as my client are looking for a bright and hungry IT Support Engineer who is looking to progress there career in IT. The perfect candidate will have experience in Active Directory, Windows Server, O365 and Networking (DNS,DHCP,TCP/IP). Other technologies are beneficial but they can be taught to someone with the right attitude. My clients offer an amazing training programme which will catapult you to 2nd/3rd line in no time! Please do not hesitate and apply today, I am looking to move very fast with this position. Technical Skills: Active Directory O365 Networking (DNS,DHCP,TCP/IP) Azure Routers and Switches Beneficial: 1 Year's Helpdesk Experience Benefits: Food Discount Private Medical Care Pension Unrivalled Training Programme Free Parking The client is looking to fill this opportunity immediately, so please apply ASAP or get in touch on (phone number removed) to discuss in further detail. Alternatively, send your CV directly to me at Jordan com This role would be suitable for: IT Field Engineer, IT Apprentice, IT Technician, IT Support Analyst, IT Infrastructure Engineer, Systems Administrator, 1st line, 2nd line, 3rd line, IT Engineer, Internal IT Support, Remote IT Support Built on a foundation of industry-leading technology, a world-class team and a scientific approach to building a truly recognisable brand, In Technology Group are fast becoming the UK's most influential IT recruitment company. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
May 01, 2024
Full time
Role: 1st Line Support Engineer Location: Redditch Salary: 22,000 - 26,000 + Progression Guaranteed! Interviewing Immediately - Apply Now Are you at the start of your IT career and looking for the next step up the IT ladder? Then look no further as my client are looking for a bright and hungry IT Support Engineer who is looking to progress there career in IT. The perfect candidate will have experience in Active Directory, Windows Server, O365 and Networking (DNS,DHCP,TCP/IP). Other technologies are beneficial but they can be taught to someone with the right attitude. My clients offer an amazing training programme which will catapult you to 2nd/3rd line in no time! Please do not hesitate and apply today, I am looking to move very fast with this position. Technical Skills: Active Directory O365 Networking (DNS,DHCP,TCP/IP) Azure Routers and Switches Beneficial: 1 Year's Helpdesk Experience Benefits: Food Discount Private Medical Care Pension Unrivalled Training Programme Free Parking The client is looking to fill this opportunity immediately, so please apply ASAP or get in touch on (phone number removed) to discuss in further detail. Alternatively, send your CV directly to me at Jordan com This role would be suitable for: IT Field Engineer, IT Apprentice, IT Technician, IT Support Analyst, IT Infrastructure Engineer, Systems Administrator, 1st line, 2nd line, 3rd line, IT Engineer, Internal IT Support, Remote IT Support Built on a foundation of industry-leading technology, a world-class team and a scientific approach to building a truly recognisable brand, In Technology Group are fast becoming the UK's most influential IT recruitment company. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Role: 2nd Line Support Engineer Location: Nottingham Salary: 28,000 - 35,000 + Amazing Training! Interviewing Immediately - Apply Now Fancy working for one of the best up and coming MSP's based in the Nottingham area? My client are looking for a technical and personable character to join their ever growing team who is going to hit the ground running. The perfect candidate will have experience in Azure, Windows Server, O365 and Networking. Other technologies are beneficial but they can be taught to someone with the right attitude. There is fantastic training programme which will bring you up to speed with the technology that they use. Please do not hesitate and apply today, I am looking to move very fast with this position. Technical Skills: Active Directory O365 Networking (DNS,DHCP,TCP/IP) Azure Routers and Switches Requirements: 2 Years MSP Experience Benefits: Food Discount Private Medical Care Pension Unrivalled Training Programme Free Parking The client is looking to fill this opportunity immediately, so please apply ASAP or get in touch on (phone number removed) / (phone number removed) to discuss in further detail. Alternatively, send your CV directly to me at (url removed) This role would be suitable for: IT Field Engineer, IT Apprentice, IT Technician, IT Support Analyst, IT Infrastructure Engineer, Systems Administrator, 1st line, 2nd line, 3rd line, IT Engineer, Internal IT Support, Remote IT Support Built on a foundation of industry-leading technology, a world-class team and a scientific approach to building a truly recognisable brand, In Technology Group are fast becoming the UK's most influential IT recruitment company. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
May 01, 2024
Full time
Role: 2nd Line Support Engineer Location: Nottingham Salary: 28,000 - 35,000 + Amazing Training! Interviewing Immediately - Apply Now Fancy working for one of the best up and coming MSP's based in the Nottingham area? My client are looking for a technical and personable character to join their ever growing team who is going to hit the ground running. The perfect candidate will have experience in Azure, Windows Server, O365 and Networking. Other technologies are beneficial but they can be taught to someone with the right attitude. There is fantastic training programme which will bring you up to speed with the technology that they use. Please do not hesitate and apply today, I am looking to move very fast with this position. Technical Skills: Active Directory O365 Networking (DNS,DHCP,TCP/IP) Azure Routers and Switches Requirements: 2 Years MSP Experience Benefits: Food Discount Private Medical Care Pension Unrivalled Training Programme Free Parking The client is looking to fill this opportunity immediately, so please apply ASAP or get in touch on (phone number removed) / (phone number removed) to discuss in further detail. Alternatively, send your CV directly to me at (url removed) This role would be suitable for: IT Field Engineer, IT Apprentice, IT Technician, IT Support Analyst, IT Infrastructure Engineer, Systems Administrator, 1st line, 2nd line, 3rd line, IT Engineer, Internal IT Support, Remote IT Support Built on a foundation of industry-leading technology, a world-class team and a scientific approach to building a truly recognisable brand, In Technology Group are fast becoming the UK's most influential IT recruitment company. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
The Team & Focus of the Role Our South Wales and South West Property Management team are looking for a Property Manager who can pro-actively manage a varied portfolio and client base. Depending on the level of experience, the successful candidate will assist or be responsible for the management of a large property portfolio for a mixture of commercial and private clients. Based on the level of experience, this position will include day-to-day property management as well as running a mixture of service charge regimes, dealing with buildings insurance, major works, contractor management and general daily lessee correspondence. Also, an opportunity to join a dedicated team with a high level of autonomy supported by other property managers, administrators, and the wider commercial property management team. If you're passionate about client service - there will be client management/leadership opportunities - and enjoy getting fully involved in all aspects of managing a commercial property portfolio then this could be an opportunity for you. This would be a full-time role Monday-Friday (37.5 hours) based at our regional office in Cwmbran working within our hybrid work policy. In return, beyond your base salary you will be included in: A discretionary bonus scheme Company car/car allowance A generous holiday scheme which commences at 25 days with a sliding scale up to 30 days plus your birthday off and two extra half days allocated for Christmas Eve & New Years Eve Private Healthcare Enhanced maternity, paternity, adoption and shared parental leave An online money saving portal and access to a 24/7 mental health & wellbeing service. Volunteering Leave equating to 2 days per year (pro rata if you're part-time) Duties will include: Management of multi occupied commercial property - industrial, office, retail, leisure. Building and maintaining strong relationships with clients, tenants, contractors, on-site staff and the commercial property management team. Supervising and directing site based staff. Preparing, presenting and obtaining approval of Service Charge Budgets, service charge reconciliations and the running of service charge regimes throughout the year. Presenting Service Charge Budgets to tenants and dealing with any queries raised Day to day liaison with Property Owners, Asset Managers & Tenants Preparing and reporting information to clients in a timely manner Ensuring compliance with legislation including Health and Safety and other regulations Some team leadership opportunities. Depending on the level of experience, candidates may be asked to provide support to other members of the team The successful candidate will have MRICS (desirable) Good property market and wider economic and business knowledge IT literate/proficient in use of Microsoft Office 365, Word and Excel Extensive experience within the commercial property market and commercial property management. Ability to effectively and efficiently manage large workloads Strong planning, organisational and communication skills Team leadership skills Driving license essential A willingness to learn on the job Why Fisher German? We've been around for a while, but it doesn't mean we are behind the times! Across our office network we offer a hybrid working approach to help our colleagues design their working day to suit their diaries. Some days you might be in the office enjoying a collaborative team day, and other days might see you focussing on project work at home. Wherever you choose to work, you'll be part of a social and digitally connected workforce with the chance to get involved in a variety of activities, like sports events, pop-up bars, BBQs, CPD days, live leadership updates on Zoom, picnics in the park and lots more. What's not to love? We work hard but we also have lots of fun! If that sounds like something you would enjoy, then please get in touch. We have a history going back as far as 1830 but have been Fisher German since 2000. We operate UK wide advising and managing a range of client portfolios with national visibility across all the 6-property market sectors; rural, commercial, development, residential, infrastructure services and sustainable energy. Bring Yourself to Work It's simple really, we are passionate about what we do, and we want you to be driven to succeed with us. For this to happen, you need to feel supported and included which is why we're proud to be an Equal Opportunities Employer.
May 01, 2024
Full time
The Team & Focus of the Role Our South Wales and South West Property Management team are looking for a Property Manager who can pro-actively manage a varied portfolio and client base. Depending on the level of experience, the successful candidate will assist or be responsible for the management of a large property portfolio for a mixture of commercial and private clients. Based on the level of experience, this position will include day-to-day property management as well as running a mixture of service charge regimes, dealing with buildings insurance, major works, contractor management and general daily lessee correspondence. Also, an opportunity to join a dedicated team with a high level of autonomy supported by other property managers, administrators, and the wider commercial property management team. If you're passionate about client service - there will be client management/leadership opportunities - and enjoy getting fully involved in all aspects of managing a commercial property portfolio then this could be an opportunity for you. This would be a full-time role Monday-Friday (37.5 hours) based at our regional office in Cwmbran working within our hybrid work policy. In return, beyond your base salary you will be included in: A discretionary bonus scheme Company car/car allowance A generous holiday scheme which commences at 25 days with a sliding scale up to 30 days plus your birthday off and two extra half days allocated for Christmas Eve & New Years Eve Private Healthcare Enhanced maternity, paternity, adoption and shared parental leave An online money saving portal and access to a 24/7 mental health & wellbeing service. Volunteering Leave equating to 2 days per year (pro rata if you're part-time) Duties will include: Management of multi occupied commercial property - industrial, office, retail, leisure. Building and maintaining strong relationships with clients, tenants, contractors, on-site staff and the commercial property management team. Supervising and directing site based staff. Preparing, presenting and obtaining approval of Service Charge Budgets, service charge reconciliations and the running of service charge regimes throughout the year. Presenting Service Charge Budgets to tenants and dealing with any queries raised Day to day liaison with Property Owners, Asset Managers & Tenants Preparing and reporting information to clients in a timely manner Ensuring compliance with legislation including Health and Safety and other regulations Some team leadership opportunities. Depending on the level of experience, candidates may be asked to provide support to other members of the team The successful candidate will have MRICS (desirable) Good property market and wider economic and business knowledge IT literate/proficient in use of Microsoft Office 365, Word and Excel Extensive experience within the commercial property market and commercial property management. Ability to effectively and efficiently manage large workloads Strong planning, organisational and communication skills Team leadership skills Driving license essential A willingness to learn on the job Why Fisher German? We've been around for a while, but it doesn't mean we are behind the times! Across our office network we offer a hybrid working approach to help our colleagues design their working day to suit their diaries. Some days you might be in the office enjoying a collaborative team day, and other days might see you focussing on project work at home. Wherever you choose to work, you'll be part of a social and digitally connected workforce with the chance to get involved in a variety of activities, like sports events, pop-up bars, BBQs, CPD days, live leadership updates on Zoom, picnics in the park and lots more. What's not to love? We work hard but we also have lots of fun! If that sounds like something you would enjoy, then please get in touch. We have a history going back as far as 1830 but have been Fisher German since 2000. We operate UK wide advising and managing a range of client portfolios with national visibility across all the 6-property market sectors; rural, commercial, development, residential, infrastructure services and sustainable energy. Bring Yourself to Work It's simple really, we are passionate about what we do, and we want you to be driven to succeed with us. For this to happen, you need to feel supported and included which is why we're proud to be an Equal Opportunities Employer.
PGIM Fixed Income Client Management London A GLOBAL LEADING ASSET MANAGER WITH A DIVERSE & INCLUSIVE CULTURE As the Global Asset Management business of Prudential, we're always looking for ways to improve financial services. We're passionate about making a meaningful impact - touching the lives of millions and solving financial challenges in an ever-changing world. We also believe talent is key to achieving our vision and are intentional about building a culture on respect and collaboration. When you join PGIM, you'll unlock a motivating and impactful career - all while growing your skills and advancing your profession at one of the world's leading global asset managers! If you're not afraid to think differently and challenge the status quo, come and be a part of a dedicated team that's investing in your future by shaping tomorrow today. At PGIM, You Can! What you will do: PGIM Fixed Income seeks to recruit an institutional client management professional to its EMEA Client Advisory Team. The role will report into the London-based Vice President, Client Management responsible for the Benelux and Nordics based clients and work closely with other client management team members and client advisors. Initial location for the role would be London with a potential relocation to Amsterdam or Stockholm in the future. What you can expect: Act as the central point of contact for a number of Benelux and/or Nordics domiciled institutional clients Responsible for resolving, or overseeing the resolution of, inquiries from clients, respective client consultants and other advisers e.g. OCIOs, fund administrators Provide clients with updates regarding their portfolios and our business, working independently to limit using portfolio management resources Manage portfolio reviews for larger clients with resources from the portfolio management team Assist the Benelux and Nordics Client Advisors in cross-selling efforts Pro-actively generate cross selling leads Demonstrate creativity and pro-activity in solving problems Work closely with the European and US-based Client Management teams and other internal business groups Attend investment meetings to remain current on our investment strategies Partner with Client Advisors to develop and host regional client events Pro-actively participate in the development and training of associates and junior talent Contribute to our supportive culture and communicate effectively with colleagues and clients What you will bring: Established experience of buy-side asset management working in a similar role within the Benelux and/or Nordic institutional market Strong institutional client management skills and experience with Benelux and Nordic institutional clients including an understanding of the ESG and/or regulatory landscape (e.g. IMVB for The Netherlands and the NBIM exclusions for Norway) for clients is a pre-requisite Knowledge of the fixed income market and strategies is essential including investment grade and high yield bonds, emerging market debt and bank loans and their derivatives Ability to travel regularly to both regions for client visits Experience with structuring and hosting client meetings (virtual and in-person) Knowledge of pooled fund structures such as UCITS and QIFs would be beneficial Proficient use of technology applications through suite of Office 360 applications Aladdin and Salesforce experience beneficial Strong critical thinking and logic skills Embraces and encourages change and development Maintains high level of productivity and self-direction Proactive in solution solving BA/BS degree What will set you apart: Additional language skills, in particular in Benelux and Nordic languages, would be a plus A post-graduate qualification such as the CFA or MBA would be an advantage but is not required PGIM welcomes all applicants, even if you don't meet every requirement. If your skills align with the role, we encourage you to apply. About PGIM Fixed Income: PGIM Fixed Income is a global asset manager offering active solutions across all fixed income markets. Our business climate is a safe inclusive environment, centered around mutual respect, intellectual honesty, transparency, and teamwork. Our leaders are focused on talent & culture; dedicated to fostering growth & development at all levels to develop the industry leaders of tomorrow. Prudential Financial, Inc. is focused on creating a fully inclusive culture, where all employees feel comfortable bringing their authentic selves to work. We don't just accept difference-we celebrate it, support it, and thrive on it. At Prudential, employees have a unique opportunity to build their career path by owning their development, their career and their future. We encourage employees to hone their skills and explore continued opportunities within Prudential. For more information, please visit PGIM Fixed Income About PGIM - Global Asset Management PGIM is the global asset management business of Prudential Financial, Inc. (NYSE: PRU), a leading global investment manager with nearly US$1.27 trillion in assets under management as of June 30th, 2023. With offices in 18 countries, PGIM's businesses offer a range of investment solutions for retail and institutional investors around the world across a broad range of asset classes, including public fixed income, private fixed income, fundamental equity, quantitative equity, real estate and alternatives. With a history dating back 148 years, and experience through more than 30 market cycles, PGIM takes a long-term view, not only in our investment philosophy, but also in how we develop our talent. We want to see our employees excel from their first day with the firm and throughout their tenure with PGIM. We will inspire you, support you, and help you reach your greatest personal and professional aspirations. If PGIM sounds like the place for you, join us. For more information about PGIM, visit Prudential Financial, Inc. of the United States is not affiliated with Prudential plc. which is headquartered in the United Kingdom. Our Commitment to Diversity, Equity, and Inclusion Prudential Financial, Inc. is focused on creating a fully inclusive culture, where all employees feel comfortable bringing their authentic selves to work. We don't just accept difference-we celebrate it, support it, and thrive on it. At Prudential, employees have a unique opportunity to build their career path by owning their development, their career, and their future. We encourage employees to hone their skills and explore continued opportunities within Prudential. -Prudential Financial, Inc. of the United States is not affiliated with Prudential plc. which is headquartered in the United Kingdom. Prudential is a multinational financial services leader with operations in the United States, Asia, Europe, and Latin America. Leveraging its heritage of life insurance and asset management expertise, Prudential is focused on helping individual and institutional customers grow and protect their wealth. The company's well-known Rock symbol is an icon of strength, stability, expertise and innovation that has stood the test of time. Prudential's businesses offer a variety of products and services, including life insurance, annuities, retirement-related services, mutual funds, asset management, and real estate services, some of which may not be available in your area. We recognize that our strength and success are directly linked to the quality and skills of our diverse associates. We are proud to be a place where talented people who want to make a difference can grow as professionals, leaders, and as individuals. Visit to learn more about our values, our history and our brand. Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender identity, national origin, genetics, disability, marital status, age, veteran status, domestic partner status , medical condition or any other characteristic protected by law.
May 01, 2024
Full time
PGIM Fixed Income Client Management London A GLOBAL LEADING ASSET MANAGER WITH A DIVERSE & INCLUSIVE CULTURE As the Global Asset Management business of Prudential, we're always looking for ways to improve financial services. We're passionate about making a meaningful impact - touching the lives of millions and solving financial challenges in an ever-changing world. We also believe talent is key to achieving our vision and are intentional about building a culture on respect and collaboration. When you join PGIM, you'll unlock a motivating and impactful career - all while growing your skills and advancing your profession at one of the world's leading global asset managers! If you're not afraid to think differently and challenge the status quo, come and be a part of a dedicated team that's investing in your future by shaping tomorrow today. At PGIM, You Can! What you will do: PGIM Fixed Income seeks to recruit an institutional client management professional to its EMEA Client Advisory Team. The role will report into the London-based Vice President, Client Management responsible for the Benelux and Nordics based clients and work closely with other client management team members and client advisors. Initial location for the role would be London with a potential relocation to Amsterdam or Stockholm in the future. What you can expect: Act as the central point of contact for a number of Benelux and/or Nordics domiciled institutional clients Responsible for resolving, or overseeing the resolution of, inquiries from clients, respective client consultants and other advisers e.g. OCIOs, fund administrators Provide clients with updates regarding their portfolios and our business, working independently to limit using portfolio management resources Manage portfolio reviews for larger clients with resources from the portfolio management team Assist the Benelux and Nordics Client Advisors in cross-selling efforts Pro-actively generate cross selling leads Demonstrate creativity and pro-activity in solving problems Work closely with the European and US-based Client Management teams and other internal business groups Attend investment meetings to remain current on our investment strategies Partner with Client Advisors to develop and host regional client events Pro-actively participate in the development and training of associates and junior talent Contribute to our supportive culture and communicate effectively with colleagues and clients What you will bring: Established experience of buy-side asset management working in a similar role within the Benelux and/or Nordic institutional market Strong institutional client management skills and experience with Benelux and Nordic institutional clients including an understanding of the ESG and/or regulatory landscape (e.g. IMVB for The Netherlands and the NBIM exclusions for Norway) for clients is a pre-requisite Knowledge of the fixed income market and strategies is essential including investment grade and high yield bonds, emerging market debt and bank loans and their derivatives Ability to travel regularly to both regions for client visits Experience with structuring and hosting client meetings (virtual and in-person) Knowledge of pooled fund structures such as UCITS and QIFs would be beneficial Proficient use of technology applications through suite of Office 360 applications Aladdin and Salesforce experience beneficial Strong critical thinking and logic skills Embraces and encourages change and development Maintains high level of productivity and self-direction Proactive in solution solving BA/BS degree What will set you apart: Additional language skills, in particular in Benelux and Nordic languages, would be a plus A post-graduate qualification such as the CFA or MBA would be an advantage but is not required PGIM welcomes all applicants, even if you don't meet every requirement. If your skills align with the role, we encourage you to apply. About PGIM Fixed Income: PGIM Fixed Income is a global asset manager offering active solutions across all fixed income markets. Our business climate is a safe inclusive environment, centered around mutual respect, intellectual honesty, transparency, and teamwork. Our leaders are focused on talent & culture; dedicated to fostering growth & development at all levels to develop the industry leaders of tomorrow. Prudential Financial, Inc. is focused on creating a fully inclusive culture, where all employees feel comfortable bringing their authentic selves to work. We don't just accept difference-we celebrate it, support it, and thrive on it. At Prudential, employees have a unique opportunity to build their career path by owning their development, their career and their future. We encourage employees to hone their skills and explore continued opportunities within Prudential. For more information, please visit PGIM Fixed Income About PGIM - Global Asset Management PGIM is the global asset management business of Prudential Financial, Inc. (NYSE: PRU), a leading global investment manager with nearly US$1.27 trillion in assets under management as of June 30th, 2023. With offices in 18 countries, PGIM's businesses offer a range of investment solutions for retail and institutional investors around the world across a broad range of asset classes, including public fixed income, private fixed income, fundamental equity, quantitative equity, real estate and alternatives. With a history dating back 148 years, and experience through more than 30 market cycles, PGIM takes a long-term view, not only in our investment philosophy, but also in how we develop our talent. We want to see our employees excel from their first day with the firm and throughout their tenure with PGIM. We will inspire you, support you, and help you reach your greatest personal and professional aspirations. If PGIM sounds like the place for you, join us. For more information about PGIM, visit Prudential Financial, Inc. of the United States is not affiliated with Prudential plc. which is headquartered in the United Kingdom. Our Commitment to Diversity, Equity, and Inclusion Prudential Financial, Inc. is focused on creating a fully inclusive culture, where all employees feel comfortable bringing their authentic selves to work. We don't just accept difference-we celebrate it, support it, and thrive on it. At Prudential, employees have a unique opportunity to build their career path by owning their development, their career, and their future. We encourage employees to hone their skills and explore continued opportunities within Prudential. -Prudential Financial, Inc. of the United States is not affiliated with Prudential plc. which is headquartered in the United Kingdom. Prudential is a multinational financial services leader with operations in the United States, Asia, Europe, and Latin America. Leveraging its heritage of life insurance and asset management expertise, Prudential is focused on helping individual and institutional customers grow and protect their wealth. The company's well-known Rock symbol is an icon of strength, stability, expertise and innovation that has stood the test of time. Prudential's businesses offer a variety of products and services, including life insurance, annuities, retirement-related services, mutual funds, asset management, and real estate services, some of which may not be available in your area. We recognize that our strength and success are directly linked to the quality and skills of our diverse associates. We are proud to be a place where talented people who want to make a difference can grow as professionals, leaders, and as individuals. Visit to learn more about our values, our history and our brand. Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender identity, national origin, genetics, disability, marital status, age, veteran status, domestic partner status , medical condition or any other characteristic protected by law.
Are you an administrator or customer service professional from an IT / telecoms / technology industry OR a Provisioning expert? Our client is looking for a Provisioning Coordinator. This business is an award-winning internet provider who have been helping the private and public sector for many years stay connected, stay safe and grow online. We are now looking for someone to cover maternity leave of 1 year. This role could become permanent after the year is completed as the growth in the business warrants this role being available moving forward, due to expansion. The team is busy, well established and you well be provided with excellent training. Responsibilities Review 'best price' before purchasing equipment through our suppliers. Order equipment that is required for customer orders and internal purposes. Liaise with other departments to ensure all equipment is ordered in a timely manner. Track the equipment order and ensuring that the delivery was successful. Organise the return of unwanted, unused, or faulty equipment. Confidently interact with our suppliers and their respective escalation teams to ensure that services are delivered to agreed or published timescales. Answer the phone within the agreed target time and as a minimum, meet any agreed personal call targets. Chase, update and follow through to completion all orders, including escalations in a timely manner. Completion of all tasks in queue by the end of the day and ensuring any handover is presented in plenty of time for colleagues to keep on top of tasks. Update the Provisioning Manager on any provisioning orders being escalated or potential issues. Essential Requirements Calm and organised to ensure workloads are managed effectively. A keen eye for detail due to nature of dealing with customer requirements. Demonstrate willingness to learn new skills and continually develop oneself. Excellent communications skills both verbal and written. Good telephone manner. Accurate numeracy, written and data entry skills. Quick and logical thinker. Customer Service focused. Actively contribute to ensuring an efficient and cohesive team effort. Ability to work within a team and equally able to manage your time effectively to the benefit of the team. Proficiency in: MS Excel or similar (collating lists, sorting, filtering, providing summaries and meaningful reports) MS Word or similar (creating and maintaining procedures and manuals about how the department runs) There are great benefits working with this client and brilliant training, along with the opportunity to progress and develop. For more information about this role, please apply today.
May 01, 2024
Full time
Are you an administrator or customer service professional from an IT / telecoms / technology industry OR a Provisioning expert? Our client is looking for a Provisioning Coordinator. This business is an award-winning internet provider who have been helping the private and public sector for many years stay connected, stay safe and grow online. We are now looking for someone to cover maternity leave of 1 year. This role could become permanent after the year is completed as the growth in the business warrants this role being available moving forward, due to expansion. The team is busy, well established and you well be provided with excellent training. Responsibilities Review 'best price' before purchasing equipment through our suppliers. Order equipment that is required for customer orders and internal purposes. Liaise with other departments to ensure all equipment is ordered in a timely manner. Track the equipment order and ensuring that the delivery was successful. Organise the return of unwanted, unused, or faulty equipment. Confidently interact with our suppliers and their respective escalation teams to ensure that services are delivered to agreed or published timescales. Answer the phone within the agreed target time and as a minimum, meet any agreed personal call targets. Chase, update and follow through to completion all orders, including escalations in a timely manner. Completion of all tasks in queue by the end of the day and ensuring any handover is presented in plenty of time for colleagues to keep on top of tasks. Update the Provisioning Manager on any provisioning orders being escalated or potential issues. Essential Requirements Calm and organised to ensure workloads are managed effectively. A keen eye for detail due to nature of dealing with customer requirements. Demonstrate willingness to learn new skills and continually develop oneself. Excellent communications skills both verbal and written. Good telephone manner. Accurate numeracy, written and data entry skills. Quick and logical thinker. Customer Service focused. Actively contribute to ensuring an efficient and cohesive team effort. Ability to work within a team and equally able to manage your time effectively to the benefit of the team. Proficiency in: MS Excel or similar (collating lists, sorting, filtering, providing summaries and meaningful reports) MS Word or similar (creating and maintaining procedures and manuals about how the department runs) There are great benefits working with this client and brilliant training, along with the opportunity to progress and develop. For more information about this role, please apply today.
Company Description For nearly 200 years we have provided financial services to customers across the UK, and now the US. As one of Europe's largest insurance and asset management groups, with over £1 trillion in assets, we are experts in safeguarding people's financial futures. Our ambitions are underpinned by five strong businesses, each of which is innovating and expanding globally, adding new products and solutions to their strategic goals. We aim to be leaders in four key areas: retirement, investment management, capital investment and insurance. Our businesses work together to deliver on our purpose and to drive synergies across the Group. Job Description Closing date for applications: 10/05/2024 Recruiter: We are dedicated to providing the highest level of service to our customers and clients. Are you passionate about helping others? Are you seeking a role where you can utilise your administration and customer service skills? If so, come and join us! We're recruiting for Customer Service Administrators to join our Pensions and Retirements team with a starting salary of £22,000 - £24000 (depending on experience) plus bonus . This is a hybrid role where you'll work 3 days from home and 2 days in our Cardiff office, Monday-Friday 9-5. Internally, this role maybe called something different, depending on which team you join. We'll work with you on which department compliments your personality and strengths best. Our teams are made up of professionals from different backgrounds including call centre, retail, hospitality, and sales. We love working at Legal and General and know you will too. Here are some of the amazing benefits our colleagues get: You'll have the opportunity to participate in our annual, performance-related bonus plan (discretionary). 25 days holiday, plus bank holidays, 26 days after 2 years' service. You can also buy and sell holiday. Generous pension contribution Life assurance x8 of base salary Private medical insurance Recommend L&G as a great place to work and earn money if someone you know joins us. A variety of company share schemes, discounts at a huge range of high street stores and on our own products. In 2023 we opened our new Cardiff office, Calon, and put our people at the heart of the incredible £1 billion investment L&G has made in the city. Designed for sustainability, wellbeing and connection, Calon is the perfect place to be if you want to combine an incredible workplace experience with working for a purpose-driven company! What you'll be doing The tasks are varied, meaning you'll be talking to colleagues and customers regularly. It's important to note that this role is a hybrid role which will involve administrative work or processing work and you will be talking to customers on the phone too. Dealing with all correspondence from our internal and external customers, keeping them up to date on progress to ensure next stages are understood. Maintaining scheme data, administering, and updating individual customer and client records. Collaborating with other team members to ensure that customer enquiries and issues are resolved quickly and efficiently. For our most vulnerable customers, you'll ensure you consider their circumstances and needs and take additional steps to support them through their interactions with Legal & General. Qualifications The skills below are important to us. Rest be assured, we will show you the L&G way. You'll be in induction for a couple of weeks so, you'll have the tools you need before you start helping our customers and clients. People who love helping people! People who are straightforward, ambitious, authentic, collaborative, and purposeful. Strong communication and administration skills and passion to support customers, whatever their personal circumstances. Confidence in using a desktop or laptop and experienced in using MS Office. Additional Information Legal & General is a leading financial services organisation, named Britain's Most Admired Company in 2023, for the second year running. Rated top in our sector and top for inspirational leadership, we have a strong heritage and an exciting future. We're one of the world's largest asset managers, homebuilders, pension providers and insurers.Connecting to form a unique business model which drives value for our customers and society. And enabling our people to create impact through work that is meaningful and valued. If you join us, you'll be part of a welcoming, inclusive culture, with opportunities to collaborate with people of diverse backgrounds, views, and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel. We strive to be open, mindful, and inclusive, so are always willing to discussing flexible working arrangements and reasonable accommodations for candidates with specific needs. It doesn't matter if you don't meet every single criterion in this advert. Instead, think about what you excel at and what else you can bring in terms of strengths, potential and connection to our purpose. If you're open to find out more, we'd love to hear from you.
May 01, 2024
Full time
Company Description For nearly 200 years we have provided financial services to customers across the UK, and now the US. As one of Europe's largest insurance and asset management groups, with over £1 trillion in assets, we are experts in safeguarding people's financial futures. Our ambitions are underpinned by five strong businesses, each of which is innovating and expanding globally, adding new products and solutions to their strategic goals. We aim to be leaders in four key areas: retirement, investment management, capital investment and insurance. Our businesses work together to deliver on our purpose and to drive synergies across the Group. Job Description Closing date for applications: 10/05/2024 Recruiter: We are dedicated to providing the highest level of service to our customers and clients. Are you passionate about helping others? Are you seeking a role where you can utilise your administration and customer service skills? If so, come and join us! We're recruiting for Customer Service Administrators to join our Pensions and Retirements team with a starting salary of £22,000 - £24000 (depending on experience) plus bonus . This is a hybrid role where you'll work 3 days from home and 2 days in our Cardiff office, Monday-Friday 9-5. Internally, this role maybe called something different, depending on which team you join. We'll work with you on which department compliments your personality and strengths best. Our teams are made up of professionals from different backgrounds including call centre, retail, hospitality, and sales. We love working at Legal and General and know you will too. Here are some of the amazing benefits our colleagues get: You'll have the opportunity to participate in our annual, performance-related bonus plan (discretionary). 25 days holiday, plus bank holidays, 26 days after 2 years' service. You can also buy and sell holiday. Generous pension contribution Life assurance x8 of base salary Private medical insurance Recommend L&G as a great place to work and earn money if someone you know joins us. A variety of company share schemes, discounts at a huge range of high street stores and on our own products. In 2023 we opened our new Cardiff office, Calon, and put our people at the heart of the incredible £1 billion investment L&G has made in the city. Designed for sustainability, wellbeing and connection, Calon is the perfect place to be if you want to combine an incredible workplace experience with working for a purpose-driven company! What you'll be doing The tasks are varied, meaning you'll be talking to colleagues and customers regularly. It's important to note that this role is a hybrid role which will involve administrative work or processing work and you will be talking to customers on the phone too. Dealing with all correspondence from our internal and external customers, keeping them up to date on progress to ensure next stages are understood. Maintaining scheme data, administering, and updating individual customer and client records. Collaborating with other team members to ensure that customer enquiries and issues are resolved quickly and efficiently. For our most vulnerable customers, you'll ensure you consider their circumstances and needs and take additional steps to support them through their interactions with Legal & General. Qualifications The skills below are important to us. Rest be assured, we will show you the L&G way. You'll be in induction for a couple of weeks so, you'll have the tools you need before you start helping our customers and clients. People who love helping people! People who are straightforward, ambitious, authentic, collaborative, and purposeful. Strong communication and administration skills and passion to support customers, whatever their personal circumstances. Confidence in using a desktop or laptop and experienced in using MS Office. Additional Information Legal & General is a leading financial services organisation, named Britain's Most Admired Company in 2023, for the second year running. Rated top in our sector and top for inspirational leadership, we have a strong heritage and an exciting future. We're one of the world's largest asset managers, homebuilders, pension providers and insurers.Connecting to form a unique business model which drives value for our customers and society. And enabling our people to create impact through work that is meaningful and valued. If you join us, you'll be part of a welcoming, inclusive culture, with opportunities to collaborate with people of diverse backgrounds, views, and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel. We strive to be open, mindful, and inclusive, so are always willing to discussing flexible working arrangements and reasonable accommodations for candidates with specific needs. It doesn't matter if you don't meet every single criterion in this advert. Instead, think about what you excel at and what else you can bring in terms of strengths, potential and connection to our purpose. If you're open to find out more, we'd love to hear from you.
Account Director William Martin Location: Remote with travel to meet with colleagues and clients (including regular meetings in London) Salary: £45,000 per annum with Bonus and Car Allowance + Benefits Job Type: Full time / Permanent About Us William Martin, part of the wider Marlowe SRC division, are at the forefront of revolutionising health and safety compliance solutions. With a mission to foster compliance, resilience, and success, we take pride in being the go-to partner for businesses navigating the complexities of regulatory landscapes. Our dedicated team of professionals merges deep industry knowledge with cutting-edge tools, ensuring that our clients receive tailored support to meet and exceed compliance standards. Join us in crafting a future where compliance is more than just a necessity; it's the bedrock of sustainable and flourishing businesses. William Martin Compliance is not just your safety partner but also your pathway to success. About the role The purpose of the job is to be responsible for the delivery of consultancy services to assigned key clients with the support of Technical Account Managers. You will be responsible for overseeing the service deliverables and the technical service specific aspects of individual contracts. Our new Account Director will be a qualified health and safety / fire safety consultant or will possess a sufficient level of relevant technical knowledge and experience and will be responsible for managing our larger property management clients. The Account Director will liaise directly with the clients Health and Safety team, Facilities Managers and with William Martin Compliance Service Director(s), Team Managers, Technical Managers, Consultants and the Helpdesk team. The role will involve a mixture of business administration, including ensuring services are delivered to the Company s profit targets, drafting up fee proposals, reviewing fees, upselling opportunities and debt management etc., and in accordance with agreed Client Protocols. The Account Director will be at the forefront of our delivery of a high level, responsive quality service to clients and as such, excellent communication skills and a can-do attitude are key. Mental agility and a pro-active approach to problem solving are essential - planning ahead to foresee potential issues and taking personal responsibility for completing tasks. The role is home-based with travel to meet with colleagues and clients (including regular meetings in London). Key Duties: Deal with enquiries from clients and direct client communications. Keep the Client Management Director fully briefed of client specific developments / issues which may arise. Attend client meetings / briefings with the Technical Account Managers or independently, as appropriate. Be proactive and use initiative to develop client accounts through offering additional services to grow the value of accounts year on year. Ensure clients are informed of any high risk / P1 issues arising in accordance with specific client protocols (note that this may be the direct responsibility of the Technical Account Manager). Oversee the QA procedure (in consultation with the Quality, Accreditations and SHE Manager) in terms of ensuring reports are being produced in accordance with SLAs, Client Protocols, WMC standards, as well as legislative requirements and industry standards. Ensure feedback to Consultants via Team Managers / Technical Managers is constructive, balanced and appropriate. Implement and track quality objectives / KPIs. Oversee the adherence to SLAs and co-ordinate with the scheduling team re consultants visits to ensure SLAs are being met. Oversee the issuing of guidance via client protocols on common issues, new legislation and guidance and client requirements. Assist in the briefing of the Consultant teams on client-specific issues at Consultant meetings. Overseeing the technical responses to H&S / Fire etc. enquiries and meetings around this, any enforcement action, updates to templates, document types etc. and discussion with clients ahead of such changes. Be fully acquainted with the Meridian risk management system, Report Writer software and the client specific modifications to these systems. Co-ordinate with the Meridian software team to resolve Report Writer issues. Work with the Development Team as appropriate to enhance Meridian or Applications for the client (in strict accordance with WMC new software development protocols). Liaise with the Service Director(s) to ensure consistency across the service disciplines. Oversee the process, together with the Technical Account Managers and Team Managers / Technical Managers, of ensuring Consultants, and particularly new starters, gain knowledge of client accounts. Help to identify Consultant skills / training requirements and to communicate these to the appropriate Team Manager / Technical Manager. Work with Technical Account Manager(s) to produce monthly / annual client reports. Produce and analyse regular and ad-hoc reports of actions raised by Consultants across each client, for example. Identify any significant trends or patterns and identify appropriate recommendations. Monitor progress in closing client-specific Helpdesk tasks, in accordance with client-specific SLAs. Update client specific training materials, as required, to reflect changes in legislation, changes to client policies and procedures etc. Liaise with Training Administrator(s) regarding the planning and scheduling of client training - both online and face-to-face. Assist in the delivery of training to client staff on use of the Meridian system (face-to-face and via Web-Ex) and possibly face-to-face health and safety training (dependant on experience). Managing direct reports (Technical Account Managers). Periodically undertake consultancy services directly, as required. Assist where required to develop WMC internal safety systems and processes. Assist in mobilisation of new client contracts. Monitor and update the company forecast information on a regular basis. Liaise with the Finance Team to ensure client debt is addressed on a regular basis, escalating this to the client where required. Work on annual cost projections and forecasts, reviewing client fees on an annual basis. Provide quotes and fees for complex sites and new mobilisations (i.e. those outside the fee matrix). Oversee and report on client feedback, investigating any negative feedback and addressing corrective actions with the Team Managers / Technical Managers. Where required, co-ordinate and report on annual client feedback surveys. Liaise with external bodies that may complete work on our behalf (tracking their SLAs and escalating any concerns where appropriate). Also, ensuring timely payment to any such external bodies. Produce and communicate agendas and minutes if required. What you will need Essential NEBOSH H&S Diploma or equivalent and a minimum 5 years experience in advising on H&S / Fire Safety / Asbestos/ Legionella. Ability to work autonomously Willingness to travel (likely to be 60% home based) Ability to work on own initiative and pro-active approach to problem solving Excellent communication skills, both verbal and written. Ability to effectively interact with stakeholders at all levels, including senior executives, technical teams, and business users. Experience of Microsoft Office, other collaborative working systems is essential, as is a thorough working knowledge of Meridian. Desired Ability to deliver training courses Knowledge of FM / Property Management Environmental Knowledge / Qualification Personal Attributes Strong technical, commercial, organisation and operational skills with attention to detail. Honest, trustworthy, and able to work with integrity. Entrepreneurial mindset, with the ability to take an idea and turn it into reality. Customer focused with excellent communication and engagement skills. Strong analytical and problem-solving abilities, with a focus on delivering practical and effective solutions. Ability to make informed decisions under pressure and navigate complex situations. Results orientated with a proven ability to deliver projects on time, within budget, and meeting quality standards. Track record of successfully managing project scope, resources, and risks. Ability to adapt thrive in a fast-paced and dynamic environment. Willingness to embrace change and navigate through ambiguity. Why join us? People are at the heart of everything we do. By putting people first, we invest more in developing them alongside creating career growth opportunities and advancement across the division. It is our priority to ensure our employees feel valued and inspired and we commit to supporting you every step of the way. Our clients expect the best from us, and we expect the same from our colleagues. This is why we offer a wide range of fantastic benefits to support you in both your personal and professional life. Benefits: 25 days annual leave plus bank holidays Contributory pension scheme Voluntary private medical Simply health care plan Gym and retail discounts Cycle to work scheme Quarterly charity days Religious holiday swap Car maintenance scheme . click apply for full job details
May 01, 2024
Full time
Account Director William Martin Location: Remote with travel to meet with colleagues and clients (including regular meetings in London) Salary: £45,000 per annum with Bonus and Car Allowance + Benefits Job Type: Full time / Permanent About Us William Martin, part of the wider Marlowe SRC division, are at the forefront of revolutionising health and safety compliance solutions. With a mission to foster compliance, resilience, and success, we take pride in being the go-to partner for businesses navigating the complexities of regulatory landscapes. Our dedicated team of professionals merges deep industry knowledge with cutting-edge tools, ensuring that our clients receive tailored support to meet and exceed compliance standards. Join us in crafting a future where compliance is more than just a necessity; it's the bedrock of sustainable and flourishing businesses. William Martin Compliance is not just your safety partner but also your pathway to success. About the role The purpose of the job is to be responsible for the delivery of consultancy services to assigned key clients with the support of Technical Account Managers. You will be responsible for overseeing the service deliverables and the technical service specific aspects of individual contracts. Our new Account Director will be a qualified health and safety / fire safety consultant or will possess a sufficient level of relevant technical knowledge and experience and will be responsible for managing our larger property management clients. The Account Director will liaise directly with the clients Health and Safety team, Facilities Managers and with William Martin Compliance Service Director(s), Team Managers, Technical Managers, Consultants and the Helpdesk team. The role will involve a mixture of business administration, including ensuring services are delivered to the Company s profit targets, drafting up fee proposals, reviewing fees, upselling opportunities and debt management etc., and in accordance with agreed Client Protocols. The Account Director will be at the forefront of our delivery of a high level, responsive quality service to clients and as such, excellent communication skills and a can-do attitude are key. Mental agility and a pro-active approach to problem solving are essential - planning ahead to foresee potential issues and taking personal responsibility for completing tasks. The role is home-based with travel to meet with colleagues and clients (including regular meetings in London). Key Duties: Deal with enquiries from clients and direct client communications. Keep the Client Management Director fully briefed of client specific developments / issues which may arise. Attend client meetings / briefings with the Technical Account Managers or independently, as appropriate. Be proactive and use initiative to develop client accounts through offering additional services to grow the value of accounts year on year. Ensure clients are informed of any high risk / P1 issues arising in accordance with specific client protocols (note that this may be the direct responsibility of the Technical Account Manager). Oversee the QA procedure (in consultation with the Quality, Accreditations and SHE Manager) in terms of ensuring reports are being produced in accordance with SLAs, Client Protocols, WMC standards, as well as legislative requirements and industry standards. Ensure feedback to Consultants via Team Managers / Technical Managers is constructive, balanced and appropriate. Implement and track quality objectives / KPIs. Oversee the adherence to SLAs and co-ordinate with the scheduling team re consultants visits to ensure SLAs are being met. Oversee the issuing of guidance via client protocols on common issues, new legislation and guidance and client requirements. Assist in the briefing of the Consultant teams on client-specific issues at Consultant meetings. Overseeing the technical responses to H&S / Fire etc. enquiries and meetings around this, any enforcement action, updates to templates, document types etc. and discussion with clients ahead of such changes. Be fully acquainted with the Meridian risk management system, Report Writer software and the client specific modifications to these systems. Co-ordinate with the Meridian software team to resolve Report Writer issues. Work with the Development Team as appropriate to enhance Meridian or Applications for the client (in strict accordance with WMC new software development protocols). Liaise with the Service Director(s) to ensure consistency across the service disciplines. Oversee the process, together with the Technical Account Managers and Team Managers / Technical Managers, of ensuring Consultants, and particularly new starters, gain knowledge of client accounts. Help to identify Consultant skills / training requirements and to communicate these to the appropriate Team Manager / Technical Manager. Work with Technical Account Manager(s) to produce monthly / annual client reports. Produce and analyse regular and ad-hoc reports of actions raised by Consultants across each client, for example. Identify any significant trends or patterns and identify appropriate recommendations. Monitor progress in closing client-specific Helpdesk tasks, in accordance with client-specific SLAs. Update client specific training materials, as required, to reflect changes in legislation, changes to client policies and procedures etc. Liaise with Training Administrator(s) regarding the planning and scheduling of client training - both online and face-to-face. Assist in the delivery of training to client staff on use of the Meridian system (face-to-face and via Web-Ex) and possibly face-to-face health and safety training (dependant on experience). Managing direct reports (Technical Account Managers). Periodically undertake consultancy services directly, as required. Assist where required to develop WMC internal safety systems and processes. Assist in mobilisation of new client contracts. Monitor and update the company forecast information on a regular basis. Liaise with the Finance Team to ensure client debt is addressed on a regular basis, escalating this to the client where required. Work on annual cost projections and forecasts, reviewing client fees on an annual basis. Provide quotes and fees for complex sites and new mobilisations (i.e. those outside the fee matrix). Oversee and report on client feedback, investigating any negative feedback and addressing corrective actions with the Team Managers / Technical Managers. Where required, co-ordinate and report on annual client feedback surveys. Liaise with external bodies that may complete work on our behalf (tracking their SLAs and escalating any concerns where appropriate). Also, ensuring timely payment to any such external bodies. Produce and communicate agendas and minutes if required. What you will need Essential NEBOSH H&S Diploma or equivalent and a minimum 5 years experience in advising on H&S / Fire Safety / Asbestos/ Legionella. Ability to work autonomously Willingness to travel (likely to be 60% home based) Ability to work on own initiative and pro-active approach to problem solving Excellent communication skills, both verbal and written. Ability to effectively interact with stakeholders at all levels, including senior executives, technical teams, and business users. Experience of Microsoft Office, other collaborative working systems is essential, as is a thorough working knowledge of Meridian. Desired Ability to deliver training courses Knowledge of FM / Property Management Environmental Knowledge / Qualification Personal Attributes Strong technical, commercial, organisation and operational skills with attention to detail. Honest, trustworthy, and able to work with integrity. Entrepreneurial mindset, with the ability to take an idea and turn it into reality. Customer focused with excellent communication and engagement skills. Strong analytical and problem-solving abilities, with a focus on delivering practical and effective solutions. Ability to make informed decisions under pressure and navigate complex situations. Results orientated with a proven ability to deliver projects on time, within budget, and meeting quality standards. Track record of successfully managing project scope, resources, and risks. Ability to adapt thrive in a fast-paced and dynamic environment. Willingness to embrace change and navigate through ambiguity. Why join us? People are at the heart of everything we do. By putting people first, we invest more in developing them alongside creating career growth opportunities and advancement across the division. It is our priority to ensure our employees feel valued and inspired and we commit to supporting you every step of the way. Our clients expect the best from us, and we expect the same from our colleagues. This is why we offer a wide range of fantastic benefits to support you in both your personal and professional life. Benefits: 25 days annual leave plus bank holidays Contributory pension scheme Voluntary private medical Simply health care plan Gym and retail discounts Cycle to work scheme Quarterly charity days Religious holiday swap Car maintenance scheme . click apply for full job details
Chase de Vere Independent Financial Advisers
Liverpool, Merseyside
Fast paced, varied and demanding. Our client support administration teams work closely with the financial advisers and paraplanners to ensure that we deliver the best possible service to both new and existing clients. Supported by our experienced operations management and learning and development team, our client support administrators receive full industry training to ensure their knowledge is of a high standard. The role within client support administration is perfect for experienced administrators and those looking to take their first steps into the industry. With dedicated training courses and funded exam study our client support administrators can develop their skills, knowledge and expertise in the role.? For those looking to progress their careers into paraplanning or advice, our inhouse paraplanner and adviser academy programmes, can support you on your journey, when the time comes. WHAT YOU WILL NEED Experience of working within a financial advisory firm is beneficial. It shows you have an understanding of our business and that you are comfortable working in this demanding yet rewarding industry. Good communication skills, via email and phone, are an essential quality that we would look for when recruiting administrative professionals. From correspondence with product providers to dealing with requests from advisers and clients, confident communication skills are paramount. Good time management and organisational skills are vitally important. You will be supporting numerous advisers and managing a variety of tasks and deadlines at any one time, so the ability to prioritise your workload and deliver under pressure is critical. The ability to work in a fast-paced environment whilst maintaining excellent attention to detail. WHAT YOUR ROLE WILL INVOLVE Our advisers couldn't do the role they do without the assistance of our client support teams. From producing new business packs to being on the end of the phone to answer any questions, our advisers and administration teams work closely to ensure our clients receive the best level of service. Your day-to-day role: Producing and collating client meeting documentation for our advisers - this includes portfolio valuations, application forms and regulatory documents. Processing fees in relation to new and ongoing business and following up for payment Monitoring and updating the progress of all new business Completing anti-money laundering checks and ensuring all client service meets FCA guidelines and company service standards Responding to queries and enquiries from advisers, clients and product providers WHAT'S IN IT FOR YOU? By joining Chase de Vere, you'll have a progressive career with great benefits and a nurturing culture that makes you part of something special. A competitive salary with the opportunity to earn an annual bonus 25 days holiday, plus bank holidays A day off for your birthday Life assurance - 4 x salary Comprehensive induction and training programme Funded exams and paid study leave A wide range of voluntary flexible benefits to suit your individual needs The option to buy additional holiday days Cycle to work Scheme Two paid volunteering days each year, to support your local community Employee Assistance Programme with access to a 24/7 helpline Access to our free mortgage service, through our internal mortgage team Our Employee Forum and Diversity & Inclusion group Local and company wide events in support of our company charities
May 01, 2024
Full time
Fast paced, varied and demanding. Our client support administration teams work closely with the financial advisers and paraplanners to ensure that we deliver the best possible service to both new and existing clients. Supported by our experienced operations management and learning and development team, our client support administrators receive full industry training to ensure their knowledge is of a high standard. The role within client support administration is perfect for experienced administrators and those looking to take their first steps into the industry. With dedicated training courses and funded exam study our client support administrators can develop their skills, knowledge and expertise in the role.? For those looking to progress their careers into paraplanning or advice, our inhouse paraplanner and adviser academy programmes, can support you on your journey, when the time comes. WHAT YOU WILL NEED Experience of working within a financial advisory firm is beneficial. It shows you have an understanding of our business and that you are comfortable working in this demanding yet rewarding industry. Good communication skills, via email and phone, are an essential quality that we would look for when recruiting administrative professionals. From correspondence with product providers to dealing with requests from advisers and clients, confident communication skills are paramount. Good time management and organisational skills are vitally important. You will be supporting numerous advisers and managing a variety of tasks and deadlines at any one time, so the ability to prioritise your workload and deliver under pressure is critical. The ability to work in a fast-paced environment whilst maintaining excellent attention to detail. WHAT YOUR ROLE WILL INVOLVE Our advisers couldn't do the role they do without the assistance of our client support teams. From producing new business packs to being on the end of the phone to answer any questions, our advisers and administration teams work closely to ensure our clients receive the best level of service. Your day-to-day role: Producing and collating client meeting documentation for our advisers - this includes portfolio valuations, application forms and regulatory documents. Processing fees in relation to new and ongoing business and following up for payment Monitoring and updating the progress of all new business Completing anti-money laundering checks and ensuring all client service meets FCA guidelines and company service standards Responding to queries and enquiries from advisers, clients and product providers WHAT'S IN IT FOR YOU? By joining Chase de Vere, you'll have a progressive career with great benefits and a nurturing culture that makes you part of something special. A competitive salary with the opportunity to earn an annual bonus 25 days holiday, plus bank holidays A day off for your birthday Life assurance - 4 x salary Comprehensive induction and training programme Funded exams and paid study leave A wide range of voluntary flexible benefits to suit your individual needs The option to buy additional holiday days Cycle to work Scheme Two paid volunteering days each year, to support your local community Employee Assistance Programme with access to a 24/7 helpline Access to our free mortgage service, through our internal mortgage team Our Employee Forum and Diversity & Inclusion group Local and company wide events in support of our company charities
Job Title: Customer Service Representative Salary: £22,000-£24,000 Location: Stevenage Contract: Permanent Hours: Monday to Friday 9-5pm Company Profile: Our client based in Stevenage have recently moved into brand new offices and are looking to expand their team. They are looking for a Customer Service Representative who will be the first point of contact to their client base. This is a great opportunity for someone looking for a step up in their career. Skills Required: Clear communication skills both written and verbal Microsoft Software e.g Word and Excel Strong attention to detail Self motivated and flexible Understanding of customer needs Responsibilities: Provide an excellent level of customer service support to our broad customer base. Work alongside Account Managers to ensure customer needs are met Processing customer orders Handle inbound and outbound calls Manage customer complaints and escalate where necessary Ensure deliveries are scheduled and customers updated Finding opportunities to upsell Identify leads and passing to business development team Benefits: 25 days annual leave entitlement plus 8 days bank holidays Pension scheme Subsidised Private medical health cover Annual pay reviews Free on site parking Thank you for your interest in this vacancy, which is being advertised by Smart10 Recruitment Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days if you have been shortlisted. Smart10 is a multi-award-winning specialist recruitment consultancy focused on the supply of temporary, contract and permanent placements across a select group of business sectors. In order to keep up to date and search for all our active jobs, please visit our website, like us on Facebook and follow us on Instagram or LinkedIn. Please refer to Smart10's Privacy Policy as to how we hold your data
May 01, 2024
Full time
Job Title: Customer Service Representative Salary: £22,000-£24,000 Location: Stevenage Contract: Permanent Hours: Monday to Friday 9-5pm Company Profile: Our client based in Stevenage have recently moved into brand new offices and are looking to expand their team. They are looking for a Customer Service Representative who will be the first point of contact to their client base. This is a great opportunity for someone looking for a step up in their career. Skills Required: Clear communication skills both written and verbal Microsoft Software e.g Word and Excel Strong attention to detail Self motivated and flexible Understanding of customer needs Responsibilities: Provide an excellent level of customer service support to our broad customer base. Work alongside Account Managers to ensure customer needs are met Processing customer orders Handle inbound and outbound calls Manage customer complaints and escalate where necessary Ensure deliveries are scheduled and customers updated Finding opportunities to upsell Identify leads and passing to business development team Benefits: 25 days annual leave entitlement plus 8 days bank holidays Pension scheme Subsidised Private medical health cover Annual pay reviews Free on site parking Thank you for your interest in this vacancy, which is being advertised by Smart10 Recruitment Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days if you have been shortlisted. Smart10 is a multi-award-winning specialist recruitment consultancy focused on the supply of temporary, contract and permanent placements across a select group of business sectors. In order to keep up to date and search for all our active jobs, please visit our website, like us on Facebook and follow us on Instagram or LinkedIn. Please refer to Smart10's Privacy Policy as to how we hold your data
Senior Credit Controller - Real Estate. OUR CLIENT is an established and successful real estate owner and investor who own a multi-billion portfolio of assets. The company specialise in the commercial real estate sector, owning amongst others an impressive array of London assets. They are currently looking to recruit an experience Senior Credit Controller - Property to maintain an organised and professional credit control function for their Property Management department and ensure collections targets are met, additionally, providing regular support to the cashier function. THE ROLE: The Senior Credit Controller will be reporting to Head of Property Accounts and will be responsible for: Credit Control: Arranging all necessary action to collect the monies due on the quarter day and achieving the department's collection targets. Preparing quarterly rent and service charge collection statistics. Reporting on all historic arrears on a monthly basis. Reporting on all arrears (rent, service charge and insurance) at any meetings requested. Where required, initiating proceedings to ensure outstanding debts are bought to a satisfactory conclusion. Presenting and discussing the latest arrears position at the Asset Management/Finance meetings. Liaising with central finance to ensure all void service charges are paid and arrears positions are reconciled. Liaising with Property Accounts Manager to prepare debt claim form to administrators / liquidators. Cleardown tenant ledgers for lease terminations, transferred and sold properties. Work closely with Asset Managers, Property Managers and Property Accountants, and ensure they are kept abreast of any cash flow issues due to debtor arrears and establish who is dealing with the matter. Maintaining all tenant deposit funds held. Ensuring accurate postings and allocations of bank interest on security deposits. Completing quarterly bank reconciliations for all rent deposits held. Preparing all paperwork for approved TA forms including account closures as well as debt write off forms. Ensure all paperwork is signed in line with the bank mandates and process through the bank/returned to the property surveyors. Where required, attending and providing reports for meetings of the Credit Committee. Managing the collection of amounts due to the Group, outside of the property management department. Handling audit queries relating to credit control. Keeping the company up to date with new credit management procedures and techniques. Reviewing the company credit control procedures and develop and implement IT / process enhancements where required. Supporting the Cashiering Function: Providing cover and assistance to the Cashier to allocate and post all tenant related cash receipts into property management system for rent, service charge and insurance during peak periods. Other: Preparing demand raises on a periodic basis. Working closely with the Group Finance team to ensure amounts payable are accurately recorded. Any other duties as might be reasonably required with the role. THE PERSON and SKILL REQUIREMENTS for the Credit Controller role: Strong experience within Commercial Property Management Credit Control. Proficiency in MS Excel and the knowledge of Property Management Systems TRAMPS , MRI QUBE BLUEBOX YARDI Ability to reconcile tenant ledgers. Good time management and ability to prioritise workload to meet targets. Team player with good problem solving skills. Strong communication skills both written and verbal. Ability to think proactively. BENEFITS: 25 days holiday Hybrid - 4 days in office and flexibility when needed Discretionary bonus - 10% Excellent Non-Contribution pension, Private Healthcare, life insurance etc Varioous cashback and saving schemes Canteen To learn more about our company and vacancies we are currently working on, visit our website and follow us on LinkedIn Please note that due to volume we cannot get back to everyone, however every application is looked at and considered and will be held on Trident International's database for review. If you have not heard back from us within 5 working days you should assume your initial application has been unsuccessful, however if suitable roles arise in the future, we will make every effort to contact you. By applying for this job, you accept the Privacy Policy and Disclaimers which can be found on our website.
May 01, 2024
Full time
Senior Credit Controller - Real Estate. OUR CLIENT is an established and successful real estate owner and investor who own a multi-billion portfolio of assets. The company specialise in the commercial real estate sector, owning amongst others an impressive array of London assets. They are currently looking to recruit an experience Senior Credit Controller - Property to maintain an organised and professional credit control function for their Property Management department and ensure collections targets are met, additionally, providing regular support to the cashier function. THE ROLE: The Senior Credit Controller will be reporting to Head of Property Accounts and will be responsible for: Credit Control: Arranging all necessary action to collect the monies due on the quarter day and achieving the department's collection targets. Preparing quarterly rent and service charge collection statistics. Reporting on all historic arrears on a monthly basis. Reporting on all arrears (rent, service charge and insurance) at any meetings requested. Where required, initiating proceedings to ensure outstanding debts are bought to a satisfactory conclusion. Presenting and discussing the latest arrears position at the Asset Management/Finance meetings. Liaising with central finance to ensure all void service charges are paid and arrears positions are reconciled. Liaising with Property Accounts Manager to prepare debt claim form to administrators / liquidators. Cleardown tenant ledgers for lease terminations, transferred and sold properties. Work closely with Asset Managers, Property Managers and Property Accountants, and ensure they are kept abreast of any cash flow issues due to debtor arrears and establish who is dealing with the matter. Maintaining all tenant deposit funds held. Ensuring accurate postings and allocations of bank interest on security deposits. Completing quarterly bank reconciliations for all rent deposits held. Preparing all paperwork for approved TA forms including account closures as well as debt write off forms. Ensure all paperwork is signed in line with the bank mandates and process through the bank/returned to the property surveyors. Where required, attending and providing reports for meetings of the Credit Committee. Managing the collection of amounts due to the Group, outside of the property management department. Handling audit queries relating to credit control. Keeping the company up to date with new credit management procedures and techniques. Reviewing the company credit control procedures and develop and implement IT / process enhancements where required. Supporting the Cashiering Function: Providing cover and assistance to the Cashier to allocate and post all tenant related cash receipts into property management system for rent, service charge and insurance during peak periods. Other: Preparing demand raises on a periodic basis. Working closely with the Group Finance team to ensure amounts payable are accurately recorded. Any other duties as might be reasonably required with the role. THE PERSON and SKILL REQUIREMENTS for the Credit Controller role: Strong experience within Commercial Property Management Credit Control. Proficiency in MS Excel and the knowledge of Property Management Systems TRAMPS , MRI QUBE BLUEBOX YARDI Ability to reconcile tenant ledgers. Good time management and ability to prioritise workload to meet targets. Team player with good problem solving skills. Strong communication skills both written and verbal. Ability to think proactively. BENEFITS: 25 days holiday Hybrid - 4 days in office and flexibility when needed Discretionary bonus - 10% Excellent Non-Contribution pension, Private Healthcare, life insurance etc Varioous cashback and saving schemes Canteen To learn more about our company and vacancies we are currently working on, visit our website and follow us on LinkedIn Please note that due to volume we cannot get back to everyone, however every application is looked at and considered and will be held on Trident International's database for review. If you have not heard back from us within 5 working days you should assume your initial application has been unsuccessful, however if suitable roles arise in the future, we will make every effort to contact you. By applying for this job, you accept the Privacy Policy and Disclaimers which can be found on our website.
We have a great opportunity for a Senior Technical Coordinator to join our team within Vistry Central Home Counties, at our office in Broxbourne, Hertfordshire. As our Senior Technical Coordinator, you will be responsible for providing support to the Technical Management team in the planning, co-ordination and design. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Agile working possible Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Experience with; Social/affordable Housing sites, Private Housing Managing designers and other consultants. Proven ability of delivering design for projects on time, to budget and quality standards with high customer satisfaction results. Professional aptitude and appearance at all times. Ability to make decisions within authority. Strives for continuous improvement for the benefit of the company. Driven to achieve customer satisfaction. Experienced in analysing problems and delivering solutions. Communicates clearly with confidence at all levels. Construction/design related HNC/HND/Degree or equivalent Member of Professional Body CIOB/RIBA/RICS. Experience of Project Management in either a development company or professional practice. Up to date knowledge of best practice and the latest products and specification items available in the marketplace. An ability to effectively communicate with all levels of management with respect to Client, Professional Practices, and site operators, both internal and external to the Company. An understanding of the construction process involving JCT Forms of Contract. Experience using a document management system such as Viewpoint/4P/Docelite More about the Senior Technical Coordinator role Assist the Technical Managers in compiling pre-construction phase plan. Assist the Technical Managers with checking of all drawings including flat types/bathroom layouts/kitchen layouts. Monitor sub-contractors' approvals and keep up dated approvals schedule in line with build programme. Monitor and obtain all critical certificates to ensure documentation is in place for handovers i.e. air tests/MCS/EPC's and CML's. Liaise with NHBC and Building Control to discharge any Conditions. Update monthly water and electricity reports. Assist with applying for postal addresses and MPAN's and MPRN's Assist with obtaining section agreements and technical approvals Obtain service company costs for diversions and supplies including site meetings as required Obtain licenses as required for road closure, build over, oversail etc etc Ensure all CDM documentation is up to date for the role of PD under the CDM regulations Ensure the RAMs are approved in line with programme and approval schedule kept up to date Ensure all documents are correctly available for the document controller Attend site meetings as required to assist D+B manager Collate and respond to RFI's in liaison with the D+B manager Update and coordinate all monthly Technical schedules, such at the bond, adoption and utilities reports Assist training new Technical Administrators that join. Assist with creation of and update Logistics Plans with Construction team. Create and update Handover Schedules to ensure NHBC approvals etc are monitored. Assist with setting up central utility contact list for admin on gas/electric meters, connections, diversions and new call offs. Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities.
May 01, 2024
Full time
We have a great opportunity for a Senior Technical Coordinator to join our team within Vistry Central Home Counties, at our office in Broxbourne, Hertfordshire. As our Senior Technical Coordinator, you will be responsible for providing support to the Technical Management team in the planning, co-ordination and design. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Agile working possible Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Experience with; Social/affordable Housing sites, Private Housing Managing designers and other consultants. Proven ability of delivering design for projects on time, to budget and quality standards with high customer satisfaction results. Professional aptitude and appearance at all times. Ability to make decisions within authority. Strives for continuous improvement for the benefit of the company. Driven to achieve customer satisfaction. Experienced in analysing problems and delivering solutions. Communicates clearly with confidence at all levels. Construction/design related HNC/HND/Degree or equivalent Member of Professional Body CIOB/RIBA/RICS. Experience of Project Management in either a development company or professional practice. Up to date knowledge of best practice and the latest products and specification items available in the marketplace. An ability to effectively communicate with all levels of management with respect to Client, Professional Practices, and site operators, both internal and external to the Company. An understanding of the construction process involving JCT Forms of Contract. Experience using a document management system such as Viewpoint/4P/Docelite More about the Senior Technical Coordinator role Assist the Technical Managers in compiling pre-construction phase plan. Assist the Technical Managers with checking of all drawings including flat types/bathroom layouts/kitchen layouts. Monitor sub-contractors' approvals and keep up dated approvals schedule in line with build programme. Monitor and obtain all critical certificates to ensure documentation is in place for handovers i.e. air tests/MCS/EPC's and CML's. Liaise with NHBC and Building Control to discharge any Conditions. Update monthly water and electricity reports. Assist with applying for postal addresses and MPAN's and MPRN's Assist with obtaining section agreements and technical approvals Obtain service company costs for diversions and supplies including site meetings as required Obtain licenses as required for road closure, build over, oversail etc etc Ensure all CDM documentation is up to date for the role of PD under the CDM regulations Ensure the RAMs are approved in line with programme and approval schedule kept up to date Ensure all documents are correctly available for the document controller Attend site meetings as required to assist D+B manager Collate and respond to RFI's in liaison with the D+B manager Update and coordinate all monthly Technical schedules, such at the bond, adoption and utilities reports Assist training new Technical Administrators that join. Assist with creation of and update Logistics Plans with Construction team. Create and update Handover Schedules to ensure NHBC approvals etc are monitored. Assist with setting up central utility contact list for admin on gas/electric meters, connections, diversions and new call offs. Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities.
Property Maintenance Co-ordinator - Canterbury Office based role - Monday - Friday £25,000 - £27,000 DOE We are looking to recruit for our client a Maintenance Co-ordinator for a Residential Lettings and Property Management company. The role works in conjunction with the Property Manager and Administrator looking after the maintenance of managed properties in the Private Rented Sector (PRS) This is a full-time on-site role for an organised, process driven person who enjoys a high volume of work. The Maintenance co-ordinator is responsible for responding to maintenance requests, providing excellent customer service to tenants and property owners, and coordinating with contractors for property repairs and updates. Property experience is preferred but not essential, but an understanding of the property industry will be advantageous. The ideal candidate will possess: Excellent organisational and time management skills Strong written and verbal communication skills Ability to work independently and in a team environment Solid problem-solving skills Attention to detail and accuracy Understanding of property management and lease agreements Knowledge of relevant legislation for landlords and tenant Contact Details: If you are interested in this role please contact Sally at Rayner Personnel on (phone number removed) and please send us a copy of your CV to (url removed) Please Note: Rayner Personnel Property Recruitment are acting as a recruitment agency with regards to this position. By submitting your application, you are consenting to Rayner Personnel processing and storing your data for the purposes of your job search. We receive a great many applications for our vacancies and try to respond to as many as we can as quickly as possible. If you have not heard from a member of the team within 48 working hours, please assume that on this occasion your application has not been successful, but please feel that you may apply for other roles we are advertising in the future.
May 01, 2024
Full time
Property Maintenance Co-ordinator - Canterbury Office based role - Monday - Friday £25,000 - £27,000 DOE We are looking to recruit for our client a Maintenance Co-ordinator for a Residential Lettings and Property Management company. The role works in conjunction with the Property Manager and Administrator looking after the maintenance of managed properties in the Private Rented Sector (PRS) This is a full-time on-site role for an organised, process driven person who enjoys a high volume of work. The Maintenance co-ordinator is responsible for responding to maintenance requests, providing excellent customer service to tenants and property owners, and coordinating with contractors for property repairs and updates. Property experience is preferred but not essential, but an understanding of the property industry will be advantageous. The ideal candidate will possess: Excellent organisational and time management skills Strong written and verbal communication skills Ability to work independently and in a team environment Solid problem-solving skills Attention to detail and accuracy Understanding of property management and lease agreements Knowledge of relevant legislation for landlords and tenant Contact Details: If you are interested in this role please contact Sally at Rayner Personnel on (phone number removed) and please send us a copy of your CV to (url removed) Please Note: Rayner Personnel Property Recruitment are acting as a recruitment agency with regards to this position. By submitting your application, you are consenting to Rayner Personnel processing and storing your data for the purposes of your job search. We receive a great many applications for our vacancies and try to respond to as many as we can as quickly as possible. If you have not heard from a member of the team within 48 working hours, please assume that on this occasion your application has not been successful, but please feel that you may apply for other roles we are advertising in the future.
Are you an organised and detail-oriented individual looking for a new opportunity in the commodities industry? Our client is seeking a talented and motivated Office Manager to join their small team in a permanent, full-time role, working fully office based 5 days a week. With a competitive salary ranging from £40,000 to £45,000 per year, this is an exciting opportunity to become an integral part of their dynamic organisation who are still in their 'start up' phase, allowing the right person to really make their mark in this brand new opportunity. Responsibilities: Provide administrative support to the team, including managing correspondence, scheduling meetings, and maintaining filing systems. Coordinate travel arrangements, including booking flights and accommodations. Assist with the preparation of presentations, reports, and documents. Manage office supplies and inventory, ensuring adequate stock levels are maintained. Act as the first point of contact for visitors and provide exceptional customer service. Help plan and organise company events and meetings. Maintain office equipment and liaise with IT support for any technical issues. Adhere to company policies and procedures, ensuring compliance at all times. Requirements: Proven experience in an administrative role, preferably in the commodities industry. Excellent organisational and time-management skills, with a keen attention to detail. Strong written and verbal communication abilities. Proficient in Microsoft Office Suite and other relevant software applications. Ability to multitask and work efficiently in a fast-paced environment. Professional and positive attitude, with exceptional interpersonal skills. High degree of confidentiality and integrity. Benefits: Competitive salary ranging from £40,000 to £45,000 per year. Comprehensive benefits package, including health insurance and retirement plans. Opportunities for professional development and growth within the company. Our client values a diverse workforce and is an equal opportunity employer. They are committed to creating an inclusive and supportive work environment where everyone feels valued and respected. If you have the skills and qualifications required for this position, and are eager to contribute to a thriving commodities organisation, we would love to hear from you. Apply today with your CV and cover letter, expressing your interest in the Office Administrator role. Note: Only shortlisted candidates will be contacted. Thank you for your understanding. Office Angels is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
May 01, 2024
Full time
Are you an organised and detail-oriented individual looking for a new opportunity in the commodities industry? Our client is seeking a talented and motivated Office Manager to join their small team in a permanent, full-time role, working fully office based 5 days a week. With a competitive salary ranging from £40,000 to £45,000 per year, this is an exciting opportunity to become an integral part of their dynamic organisation who are still in their 'start up' phase, allowing the right person to really make their mark in this brand new opportunity. Responsibilities: Provide administrative support to the team, including managing correspondence, scheduling meetings, and maintaining filing systems. Coordinate travel arrangements, including booking flights and accommodations. Assist with the preparation of presentations, reports, and documents. Manage office supplies and inventory, ensuring adequate stock levels are maintained. Act as the first point of contact for visitors and provide exceptional customer service. Help plan and organise company events and meetings. Maintain office equipment and liaise with IT support for any technical issues. Adhere to company policies and procedures, ensuring compliance at all times. Requirements: Proven experience in an administrative role, preferably in the commodities industry. Excellent organisational and time-management skills, with a keen attention to detail. Strong written and verbal communication abilities. Proficient in Microsoft Office Suite and other relevant software applications. Ability to multitask and work efficiently in a fast-paced environment. Professional and positive attitude, with exceptional interpersonal skills. High degree of confidentiality and integrity. Benefits: Competitive salary ranging from £40,000 to £45,000 per year. Comprehensive benefits package, including health insurance and retirement plans. Opportunities for professional development and growth within the company. Our client values a diverse workforce and is an equal opportunity employer. They are committed to creating an inclusive and supportive work environment where everyone feels valued and respected. If you have the skills and qualifications required for this position, and are eager to contribute to a thriving commodities organisation, we would love to hear from you. Apply today with your CV and cover letter, expressing your interest in the Office Administrator role. Note: Only shortlisted candidates will be contacted. Thank you for your understanding. Office Angels is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Job Title: Service Contracts Administrator Salary: Circa £33,000 Location: Luton Contract: Permanent, Full Time Hours: 37.5 hours per week - Monday to Friday 9:30am - 6:30pm COMPANY An exciting opportunity to work for an established and reputable business within their Service Department, this is a fast paced and varied role which offers excellent long term career progression opportunities. The successful candidate will have proven experience within administration, works well on own initiative and excellent attention to detail. SKILLS REQUIRED Experience within an administrator-based role. Competent with MS Packages. Excellent communication skills and good attention to detail. Self-driven and works well on own initiative. Excellent customer service skills. RESPONSIBILITIES Manage and build relationships with a portfolio of 10 to 15 key customer accounts. Providing quotes and writing contracts and submitting new contracts on the CRM system. Ensure stakeholders understand and comply with the contract terms. Prepare and update service contracts in line with agreed terms. Manage incoming requests and arrange dispatch of technical engineers to client sites. Prepare and submit invoices to clients. Process engineer call outs on the CRM system, review documentation and chase any outstanding paperwork. Ensure all records and systems are kept up to date with client information. ADDITIONAL INFORMATION Holiday allowance: 25 days + bank holidays Annual Bonus scheme £3,000+ Pension contribution Death in service cover (x6 Basic Salary) Private health insurance Group income protection scheme Career progression opportunities Hybrid working (Currently Friday WFH) Thank you for your interest in this vacancy, which is being advertised by Smart10 Recruitment Group, who are acting as an employment agency / business. Your application will be considered in competition with others, and we will contact you within 3 working days if you have been shortlisted. Smart10 is a multi-award-winning specialist recruitment consultancy focused on the supply of temporary, contract and permanent placements across a select group of business sectors. In order to keep up to date and search for all our active jobs, please visit our website, like us on Facebook and follow us on Instagram or LinkedIn. Please refer to Smart10's Privacy Policy as to how we hold your data.
May 01, 2024
Full time
Job Title: Service Contracts Administrator Salary: Circa £33,000 Location: Luton Contract: Permanent, Full Time Hours: 37.5 hours per week - Monday to Friday 9:30am - 6:30pm COMPANY An exciting opportunity to work for an established and reputable business within their Service Department, this is a fast paced and varied role which offers excellent long term career progression opportunities. The successful candidate will have proven experience within administration, works well on own initiative and excellent attention to detail. SKILLS REQUIRED Experience within an administrator-based role. Competent with MS Packages. Excellent communication skills and good attention to detail. Self-driven and works well on own initiative. Excellent customer service skills. RESPONSIBILITIES Manage and build relationships with a portfolio of 10 to 15 key customer accounts. Providing quotes and writing contracts and submitting new contracts on the CRM system. Ensure stakeholders understand and comply with the contract terms. Prepare and update service contracts in line with agreed terms. Manage incoming requests and arrange dispatch of technical engineers to client sites. Prepare and submit invoices to clients. Process engineer call outs on the CRM system, review documentation and chase any outstanding paperwork. Ensure all records and systems are kept up to date with client information. ADDITIONAL INFORMATION Holiday allowance: 25 days + bank holidays Annual Bonus scheme £3,000+ Pension contribution Death in service cover (x6 Basic Salary) Private health insurance Group income protection scheme Career progression opportunities Hybrid working (Currently Friday WFH) Thank you for your interest in this vacancy, which is being advertised by Smart10 Recruitment Group, who are acting as an employment agency / business. Your application will be considered in competition with others, and we will contact you within 3 working days if you have been shortlisted. Smart10 is a multi-award-winning specialist recruitment consultancy focused on the supply of temporary, contract and permanent placements across a select group of business sectors. In order to keep up to date and search for all our active jobs, please visit our website, like us on Facebook and follow us on Instagram or LinkedIn. Please refer to Smart10's Privacy Policy as to how we hold your data.
We have a fantastic opportunity for a highly organised individual to join a very successful, growing company in Woking in the role of Operations Administrator. This is working for a fantastic company who boast an impressive client list of household name brands, there are excellent opportunities for career progression within the organisation and they have a great track record of promoting people from this role into more senior positions. This vacancy has arisen due to an internal promotion. This is a hybrid role working 3 days a week at the office in Woking and 2 days a week from home. Free parking is provided. The focus of the role is to provide Administrative support to the Operations team. Responsibilities will include: Completing client booking sheets and sending to relevant contacts, internally and externally Data checking reports for accuracy and flagging any issues to relevant Account Manager Inputting reports onto client and internal systems Supporting the field based team with all aspects of administration and systems support Booking hire cars as required Main point of contact for all fleet car related queries including advising field team on process for accidents, driving offences, damages etc Checking and updating client information, addresses and sub contractor details Supporting Account Manager with reporting, downloading of data and creation of data packs using Excel Preparing documents and PowerPoint presentations and sending to field based team Processing expense claims from sub-contractors The successful candidate will have previous Administration experience, excellent written and verbal communication skills and good attention to detail. IT literacy including Excel and PowerPoint is essential. In return for your skills this company is offering a competitive salary of £25k plus excellent benefits including: 25 days holiday plus Bank Holidays Free parking Annual bonus Pension Hybrid working Life assurance Income protection Private medical insurance Employee Assistance programme Staff events and incentives Excellent opportunities for learning and development A really fun, friendly, supportive team and great working culture For more information apply now! Morgan McKinley is acting as an Employment Agency and references to pay rates are indicative. BY APPLYING FOR THIS ROLE YOU ARE AGREEING TO OUR TERMS OF SERVICE WHICH TOGETHER WITH OUR PRIVACY STATEMENT GOVERN YOUR USE OF MORGAN MCKINLEY SERVICES.
May 01, 2024
Full time
We have a fantastic opportunity for a highly organised individual to join a very successful, growing company in Woking in the role of Operations Administrator. This is working for a fantastic company who boast an impressive client list of household name brands, there are excellent opportunities for career progression within the organisation and they have a great track record of promoting people from this role into more senior positions. This vacancy has arisen due to an internal promotion. This is a hybrid role working 3 days a week at the office in Woking and 2 days a week from home. Free parking is provided. The focus of the role is to provide Administrative support to the Operations team. Responsibilities will include: Completing client booking sheets and sending to relevant contacts, internally and externally Data checking reports for accuracy and flagging any issues to relevant Account Manager Inputting reports onto client and internal systems Supporting the field based team with all aspects of administration and systems support Booking hire cars as required Main point of contact for all fleet car related queries including advising field team on process for accidents, driving offences, damages etc Checking and updating client information, addresses and sub contractor details Supporting Account Manager with reporting, downloading of data and creation of data packs using Excel Preparing documents and PowerPoint presentations and sending to field based team Processing expense claims from sub-contractors The successful candidate will have previous Administration experience, excellent written and verbal communication skills and good attention to detail. IT literacy including Excel and PowerPoint is essential. In return for your skills this company is offering a competitive salary of £25k plus excellent benefits including: 25 days holiday plus Bank Holidays Free parking Annual bonus Pension Hybrid working Life assurance Income protection Private medical insurance Employee Assistance programme Staff events and incentives Excellent opportunities for learning and development A really fun, friendly, supportive team and great working culture For more information apply now! Morgan McKinley is acting as an Employment Agency and references to pay rates are indicative. BY APPLYING FOR THIS ROLE YOU ARE AGREEING TO OUR TERMS OF SERVICE WHICH TOGETHER WITH OUR PRIVACY STATEMENT GOVERN YOUR USE OF MORGAN MCKINLEY SERVICES.
Job Title: Administrative Assistant Location : Durham Salary: Competitive Job Type: Permanent, Full Time About Us: Clive Owen LLP is one of the largest independent firms in the Northeast. With integrity and excellence at our core, our innovative use of technology and operations allows us to provide first-class service to our clients. About The Role: This role is based in the Durham office, and you will work as part of an established administrative team, with a range of knowledge and experience. Your role will report to the PA/Secretary, and you will be involved in providing administrative support to clients and all departments across the partnership to ensure a professional, consistent, and excellent administration service is provided to all stakeholders. A typical day in the life of an Administrator Assistant: Answer incoming calls, directing the calls as appropriate and taking and passing on messages to the relevant person if the call cannot be answered Meet and greet clients on arrival Make refreshments for visitors, order lunches, clear crockery from meeting rooms after use, and wipe the tables down Scan incoming and outgoing post, filing in VC, and distribute incoming post to the relevant department Assist with kitchen duties as required Prepare and frank outgoing post Accept deliveries, put stock away, and liaise with the relevant department as required Undertake administration tasks including producing letters, arranging meetings, booking meeting rooms, scanning correspondence in VC including books and records, and binding documents Undertake portal publishing, chasing any outstanding portal documents, scanning and ensuring all relevant documents are filed appropriately, and assisting with any portal queries Send bank letter requests and client-verified transaction requests on Circit Send Confirmation statement cover letters Complete large mail merges as required Produce engagement letters, chase outstanding engagement letters, and update Connect Submit accounts to Companies House, processing of signed accounts and uploading documents into MyWorkPapers Assist with ordering stationery and office supplies as and when required and keeping the Finance department aware of costs What are we looking for: Proven administration experience Exceptional organisational skills Have excellent written and verbal communication skills and be confident speaking to clients and colleagues face to face, over the telephone, and by email The ability to check work for accuracy and have good attention to detail Be able to demonstrate your initiative to solve problems Be flexible and proactive in managing multiple priorities Excellent IT skills, including working knowledge of Outlook, Word, and Excel Benefits: Agile Working - hybrid working, Nine Day Fortnight, Flexible Working Time off in lieu - up to and including Assistant Managers can claim additional time worked above their contracted hours Employer Contribution Pension Scheme - starting at 4% and matched up to 5%. Can be done as salary sacrifice to earn 50% of employer's national insurance savings Death in Service - insured benefit available to colleagues in the pension scheme up to the age of 75 Flexible annual leave - buy up to 5 days holiday per year through a salary sacrifice scheme Private Health Insurance - available through Vitality, to be paid directly by employees at a discounted rate Professional membership fees - full financial reimbursement for professional subscriptions, including student membership Enhanced maternity, paternity and adoption pay - support available for all colleagues Qualifications - full financial support for all qualifications Well-being Support - employee Assistance Programme available 24/7. A Well-being Support Team is available to provide support. Financial Well-being support is available from HSBC. Kaido is a health and well-being app It would be desirable if you have Business Administration NVQ L3 or have undertaken a business administration apprenticeship or the equivalent. It would be also beneficial if you had experience working in an accountancy practice in an administrative role along with experience of use of using Virtual Cabinet or a similar document management system. Please click the APPLY button to submit your CV for this role. Candidates with relevant experience or job titles of Administrative Assistant, Office Assistant, Office Administrator, Executive Assistant, Personal Assistant, Receptionist, Secretary, or similar roles may also be considered for this position.
May 01, 2024
Full time
Job Title: Administrative Assistant Location : Durham Salary: Competitive Job Type: Permanent, Full Time About Us: Clive Owen LLP is one of the largest independent firms in the Northeast. With integrity and excellence at our core, our innovative use of technology and operations allows us to provide first-class service to our clients. About The Role: This role is based in the Durham office, and you will work as part of an established administrative team, with a range of knowledge and experience. Your role will report to the PA/Secretary, and you will be involved in providing administrative support to clients and all departments across the partnership to ensure a professional, consistent, and excellent administration service is provided to all stakeholders. A typical day in the life of an Administrator Assistant: Answer incoming calls, directing the calls as appropriate and taking and passing on messages to the relevant person if the call cannot be answered Meet and greet clients on arrival Make refreshments for visitors, order lunches, clear crockery from meeting rooms after use, and wipe the tables down Scan incoming and outgoing post, filing in VC, and distribute incoming post to the relevant department Assist with kitchen duties as required Prepare and frank outgoing post Accept deliveries, put stock away, and liaise with the relevant department as required Undertake administration tasks including producing letters, arranging meetings, booking meeting rooms, scanning correspondence in VC including books and records, and binding documents Undertake portal publishing, chasing any outstanding portal documents, scanning and ensuring all relevant documents are filed appropriately, and assisting with any portal queries Send bank letter requests and client-verified transaction requests on Circit Send Confirmation statement cover letters Complete large mail merges as required Produce engagement letters, chase outstanding engagement letters, and update Connect Submit accounts to Companies House, processing of signed accounts and uploading documents into MyWorkPapers Assist with ordering stationery and office supplies as and when required and keeping the Finance department aware of costs What are we looking for: Proven administration experience Exceptional organisational skills Have excellent written and verbal communication skills and be confident speaking to clients and colleagues face to face, over the telephone, and by email The ability to check work for accuracy and have good attention to detail Be able to demonstrate your initiative to solve problems Be flexible and proactive in managing multiple priorities Excellent IT skills, including working knowledge of Outlook, Word, and Excel Benefits: Agile Working - hybrid working, Nine Day Fortnight, Flexible Working Time off in lieu - up to and including Assistant Managers can claim additional time worked above their contracted hours Employer Contribution Pension Scheme - starting at 4% and matched up to 5%. Can be done as salary sacrifice to earn 50% of employer's national insurance savings Death in Service - insured benefit available to colleagues in the pension scheme up to the age of 75 Flexible annual leave - buy up to 5 days holiday per year through a salary sacrifice scheme Private Health Insurance - available through Vitality, to be paid directly by employees at a discounted rate Professional membership fees - full financial reimbursement for professional subscriptions, including student membership Enhanced maternity, paternity and adoption pay - support available for all colleagues Qualifications - full financial support for all qualifications Well-being Support - employee Assistance Programme available 24/7. A Well-being Support Team is available to provide support. Financial Well-being support is available from HSBC. Kaido is a health and well-being app It would be desirable if you have Business Administration NVQ L3 or have undertaken a business administration apprenticeship or the equivalent. It would be also beneficial if you had experience working in an accountancy practice in an administrative role along with experience of use of using Virtual Cabinet or a similar document management system. Please click the APPLY button to submit your CV for this role. Candidates with relevant experience or job titles of Administrative Assistant, Office Assistant, Office Administrator, Executive Assistant, Personal Assistant, Receptionist, Secretary, or similar roles may also be considered for this position.
Page Personnel Secretarial & Business Support
Beaconsfield, Buckinghamshire
This is a fee earning administrative role supporting and working with partners and lawyers in the Court of Protection team, each of whom has a caseload including both routine and more complex legal work in this area. This is an exciting opportunity to excel as an administrator in this sector and really grow with a thriving firm. Client Details My client is recognised as a leading law firm in the Thames Valley, West London and the Home Counties. High net worth private clients is a significant part of their client base. They offer services including: Wills, Probate Tax, Trusts, Estate Planning and property advice. They have some impressive growth plans ahead and this is an exciting time to join the team over in Beaconsfield. Description Key Responsibilities: Administrative tasks to include: File opening in accordance with procedures to include data input, completion of internal forms and procedures, preparation of anti-money laundering documentation, setting up the paper file and file labels, preparing the initial letters for fee earner review File closing in accordance with procedures to include data input, checking ledger balances, filleting files, returning client documents, completion of internal forms Preparation of bills in accordance with procedures, to include collating disbursement receipts, liaising with accounts and preparing all documentation to be sent to the client in accordance with defined procedures Filing time sheets, incoming correspondence, outgoing copies, invoices, reports and paper files in/out of the filing system. Assisting with file checking and organising in preparation for semi-annual quality audits. Checking deeds in and out of the deeds storage facility. Collecting deeds from the floor and returning them to storage. Printing, scanning, copying documents. Generally liaising with the document management centre on document production/collation tasks. Ad hoc data input as and when required (CRM and PMS) Maintaining Court of Protection calendar Legal tasks as required including: Drafting documents including deputy applications, Trustee Act applications, deputy reports, lasting powers of attorney, witness statements Recording chargeable and investment time Preparing correspondence and documents on Court of Protection Wills Trusts Probate and Lasting Power of Attorney matters Liaising with clients and others by email, telephone and in person Assisting the Court of Protection fee earners Checking lengthy documentation and proofreading as required Completing legal forms Paying bills on behalf of clients Submitting costs applications Profile The successful candidate will have: Previous experience working in this area of law in an administrative capacity in professional services is advantageous Advanced working knowledge of Microsoft applications including Word, Excel and PowerPoint Experience of using a legal Practice Management System is a distinct advantage Strong communication skills Highly literate and numerate with the ability to read and assimilate complex written information Strong legal research skills Focused on accuracy and attention to detail with the ability to proof-read Well organised and able to work to deadlines and guidelines Excellent written and verbal communication skills A high level of IT proficiency Good time management skills High level of accuracy and attention to detail Ability to work effectively independently or as part of a team Strong interpersonal skills Willingness to proactively take ownership of own learning and development Commercial awareness Job Offer What is on offer for you: 26 days Annual leave + 1 day off for your birthday Exciting progression prospects Workplace pension contribution Private healthcare / eyecare Free parking on-site Hybrid working model Annual salary review
May 01, 2024
Full time
This is a fee earning administrative role supporting and working with partners and lawyers in the Court of Protection team, each of whom has a caseload including both routine and more complex legal work in this area. This is an exciting opportunity to excel as an administrator in this sector and really grow with a thriving firm. Client Details My client is recognised as a leading law firm in the Thames Valley, West London and the Home Counties. High net worth private clients is a significant part of their client base. They offer services including: Wills, Probate Tax, Trusts, Estate Planning and property advice. They have some impressive growth plans ahead and this is an exciting time to join the team over in Beaconsfield. Description Key Responsibilities: Administrative tasks to include: File opening in accordance with procedures to include data input, completion of internal forms and procedures, preparation of anti-money laundering documentation, setting up the paper file and file labels, preparing the initial letters for fee earner review File closing in accordance with procedures to include data input, checking ledger balances, filleting files, returning client documents, completion of internal forms Preparation of bills in accordance with procedures, to include collating disbursement receipts, liaising with accounts and preparing all documentation to be sent to the client in accordance with defined procedures Filing time sheets, incoming correspondence, outgoing copies, invoices, reports and paper files in/out of the filing system. Assisting with file checking and organising in preparation for semi-annual quality audits. Checking deeds in and out of the deeds storage facility. Collecting deeds from the floor and returning them to storage. Printing, scanning, copying documents. Generally liaising with the document management centre on document production/collation tasks. Ad hoc data input as and when required (CRM and PMS) Maintaining Court of Protection calendar Legal tasks as required including: Drafting documents including deputy applications, Trustee Act applications, deputy reports, lasting powers of attorney, witness statements Recording chargeable and investment time Preparing correspondence and documents on Court of Protection Wills Trusts Probate and Lasting Power of Attorney matters Liaising with clients and others by email, telephone and in person Assisting the Court of Protection fee earners Checking lengthy documentation and proofreading as required Completing legal forms Paying bills on behalf of clients Submitting costs applications Profile The successful candidate will have: Previous experience working in this area of law in an administrative capacity in professional services is advantageous Advanced working knowledge of Microsoft applications including Word, Excel and PowerPoint Experience of using a legal Practice Management System is a distinct advantage Strong communication skills Highly literate and numerate with the ability to read and assimilate complex written information Strong legal research skills Focused on accuracy and attention to detail with the ability to proof-read Well organised and able to work to deadlines and guidelines Excellent written and verbal communication skills A high level of IT proficiency Good time management skills High level of accuracy and attention to detail Ability to work effectively independently or as part of a team Strong interpersonal skills Willingness to proactively take ownership of own learning and development Commercial awareness Job Offer What is on offer for you: 26 days Annual leave + 1 day off for your birthday Exciting progression prospects Workplace pension contribution Private healthcare / eyecare Free parking on-site Hybrid working model Annual salary review
Results Executive/Administrator Location: Canada Water - 1 day working from home after probation Working hours - 9am -5.30pm Are you a detail-oriented professional who thrives in a fast-paced environment? Our client, a leading healthcare organisation, is seeking a Results Executive/Administrator to join their dynamic team. You will play a crucial role in supporting the delivery of accurate and timely results for healthcare related procedures. Key Responsibilities: Checking post received from regional clinics and on-site assessments. Log attended and missed appointments, personal information Produce, issue, and reissue reports, results, and certificates Upload results to external databases and client results portals, a Record and maintain customer data accurately Investigate and resolve customer queries and complaints efficiently. Collaborate with internal departments Correspond with customers Providing timely updates on delayed or pending results Any other duties as and when required Requirements : Excellent attention to detail and organisational skills. Strong communication skills, both written and verbal. Ability to work under pressure and prioritise tasks effectively. Proficient computer skills, including experience with databases and software packages Previous administration experience In return for your hard work and dedication, our client offers a range of attractive perks, including hybrid working, private health, and even your birthday off. The office is conveniently located just a 5-minute walk from Canada Water train station, making your commute a breeze If you are proactive, detail-oriented, and passionate about delivering accurate results to ensure customer satisfaction, we want to hear from you! Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
May 01, 2024
Full time
Results Executive/Administrator Location: Canada Water - 1 day working from home after probation Working hours - 9am -5.30pm Are you a detail-oriented professional who thrives in a fast-paced environment? Our client, a leading healthcare organisation, is seeking a Results Executive/Administrator to join their dynamic team. You will play a crucial role in supporting the delivery of accurate and timely results for healthcare related procedures. Key Responsibilities: Checking post received from regional clinics and on-site assessments. Log attended and missed appointments, personal information Produce, issue, and reissue reports, results, and certificates Upload results to external databases and client results portals, a Record and maintain customer data accurately Investigate and resolve customer queries and complaints efficiently. Collaborate with internal departments Correspond with customers Providing timely updates on delayed or pending results Any other duties as and when required Requirements : Excellent attention to detail and organisational skills. Strong communication skills, both written and verbal. Ability to work under pressure and prioritise tasks effectively. Proficient computer skills, including experience with databases and software packages Previous administration experience In return for your hard work and dedication, our client offers a range of attractive perks, including hybrid working, private health, and even your birthday off. The office is conveniently located just a 5-minute walk from Canada Water train station, making your commute a breeze If you are proactive, detail-oriented, and passionate about delivering accurate results to ensure customer satisfaction, we want to hear from you! Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.